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Serial Over the NET™ SN0108 / SN0116 User Manual

1. 0 00 0 cee eee tees xiv Chapter 1 Introduction OVER a eee oes 1 RequiremeniS an coi a ae a 2 Features tc ai o y ti tt oi lA 3 SN0108 SN0116 Front Panel 0 0 6 eee 5 SNO0108 SN0116 Rear Panel eri 0 2 0 0 eee eee eee 6 Chapter 2 Hardware Setup Before you Begin ooooocooocro eens 7 Stacking and Mounting 0 0 c cece eee eee 7 Stacking iii a a eer See hae ee ed 7 Rack Mounting viii taal eae kee lesb Gauls 8 PC Installation s ocioteca ev ced ere essa 9 Sun Fire V100 Server Installation 0 2 0 0 0 000 c cece eee eee 11 Chapter 3 Browser Login Logging Innis pea E ee A a a 13 The SN0108 SNO116 Main Screen 00 00 ee eee eee 14 Chapter 4 Administration Working Environment Configuration 0 0 eee eee 15 Generalit tins tk O he ble ieee Uae E 15 Administrator ont cs cae wks Abe Aeg ee oo ale ae re 16 Connection Control a an 0c eee 16 NetWork lt td ents il heen be 17 SONICS POS ai a Gadel dr Wee 17 viii SNO0108 SNO116 User Manual IP Address inini Pax A Sh eR ee 17 ANMS taa a Be ed feces lee only oie 19 CC Management Settings 0 0 c eee eee 19 RADIUS Settings rie se yas tase enti Re or ate 19 SNMP Settings ooo ele ee eae a cil 21 OOBG mic GS ee ee Sd ee ee 22 Date MM sitio ae he eee alee Ala aoa oe wae Ge 23 Firmwares siete thie Oi See eed a ea Tit eh 24 Preparations wie ated ss ekg asa rep yore eat eee eae 24 Starting the Upg
2. 8 Click OK at the bottom of the Connection page then click Next The following dialog box appears Make New Connection 9 Key in anything you like for these fields then click Next 10 Click Finish A new icon that you can use to connect to the SNO108 SNO116 is created in the Dial up Network folder This completes the Direct Dial In setup 57 SN0108 SNO116 User Manual Finishing Up The SN0108 SN0116 s serial port settings and the computer s COM port settings must be the same Change the SNO108 SNO1 16 s settings for the port you are connecting the computer to see Port Config page 26 so that they match the ones you just set in the dialog boxes as shown in the table below Parameter Value Bit per second 115200 Data bits 8 Parity None Stop bits 1 Flow control Hardware RTS CTS Logging In 1 Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password then click Connect 3 Use Telnet SSH or your browser to access the SNO108 SNO116 the same way as if you were accessing it over the net 58 Chapter 6 Out of Band Operation Indirect PPP Connection This method uses a modem connection to phone into the SNO108 SNO116 from a remote location Setup 1 Set up your hardware configuration to match the diagram below SNO0108 SNO116 Serial Modem Cable Ethernet Cable AS Phone Line
3. Enable the Enable report from the following SMTP server checkbox and key in the IP address of your SMTP server If your server requires authentication put a check in the My server requires authentication checkbox Key in the appropriate account information in the Account Name Password and From fields Key in the email address of where you want the report of the DHCP address sent to in the To field When all of your configuration settings have been made click Update to save the information and have the SN0108 SNO1 16 s DHCP generated IP address emailed to you Note If the SNO108 SNO116 is on a network that uses DHCP to assign network addresses and you don t know what the address is there are several methods you can use to ascertain it See JP Address Determination page 75 for details Chapter 4 Administration ANMS The Authentication Network Management Service dialog box allows you to set up login authorization management from external sources It is divided into three main panels as described below CC Management Settings F Enable cc Management CC Server IP i52 168 0 100 o CC Server Port 3889 RADIUS Settings T Enable RADIUS Primary RADIUS Server IP i92 168 0 100 Primary RADIUS Service Port Faz Alternate RADIUS Server IP 192 168 0 100 Alternate RADIUS Service Port 1645 Shared Secret Secret 6 characters min Timeout EJ seconds Retries Eoo SN
4. SN0108 SNO116 User Manual m Serial Connectivity VT320 support backward compatible to VT52 VT52 100 220 Hardware and software flow control Real COM port support Raw TCP Mode support m Alarms and Alerts Client applications Buzzer SNMP Traps m OS Support Windows Mac Sun Linux Unix AIX DOS 6 2 m Code Set Support ISO646 US US ASCII 1508859 15 Latin 9 E General Hot pluggable add and remove servers without rebooting Rack mountable in 1U system rack Easy setup plugging cables into their ports is all it takes With supplied Virtual COM port driver Chapter 1 Introduction SN0108 SNO0116 Front Panel 1 2345 1 2345 o o o o o o o o o o o o o o o o o ooo No Component Description 1 Port LEDs A Port LED lights to indicate the device attached to its corresponding port is online The LED flashes when data is being transmitted through its corresponding port 2 Reset Switch Pressing and holding this switch in for less than three seconds performs a system reset Pressing and holding this switch in for more than three seconds returns its settings to their default status 3 10 100 Mbps The LED lights ORANGE to indicate a 10 Mbps data Data LED transmission speed It lights GREEN to indicate a 100 Mb
5. Final Check coi 40 sede ie tae thee tee pata ced 60 Logged Robe aa ee ee ie 60 A hated E E A E E eteaalinata aed aed 61 Logg ANE ris doped Sek Sah eet ee ach A aed aoe asd aa E A oe es 61 SO Rites A An 62 Terminal Session Linux 0 0 0 0 0c cece 62 Third Party Utility Windows oooooooooororooo o 63 Chapter 7 Virtual Port Management QVEIVIOW veia td ci le ca 65 Driver Installation iraa nagina aa aa anna aaia kar a t A 65 Virtual Port Management o ooocococcr ees 66 Dialog Box Layouts sincier sere p ni e a a Ea A E aed 66 Menu and To0lbar ooocooccccoco 67 Target Informati0N ooooocoocoooono tee 67 Target List ici re A sn O a 68 POIS ta A A ea 69 Mapped COM Ports 0 0 cece eee eee 70 Port Mapping and Unmapping 0 20 e eee ee ee 71 Port Mapping ie Seek ee eee eid ere Pa ea Sd 71 Port Unimapping user sae cas eee vee eae eats tea 72 Appendix Specifications cuisine ariel A ee ike ad 73 Administrator Login Failure 20 0 2 cee eee eee 74 IP Address Determinati0N oooooooocorococo 75 Method list lee Sik a leh doe Bele 75 Method 2 eck eee Behe behead hae ala BA Otek 76 Method 3 sats vy e ia ee a es 77 RJ 45 to Serial Adapters 0 0 0 0 cece 78 Troubleshooting oooooocoorerrr ene 82 Battery Replacement 00 00 e eee eee 82 Limited Warranty 0 0 0 0c ttt eee 82 Index SNO0108 SNO116 User Manual About This Man
6. 4 Provide a valid Username and Password set up by the administrator then Click Login to continue Note If you are the administrator and are logging in for the first time use the default Username administrator and the default Password password For security purposes we strongly recommend you remove these and give yourself a unique Username and Password see General page 15 SN0108 SNO116 User Manual The SN0108 SN0116 Main Screen After you have successfully logged in the Main Screen appears S 7 fal R Q ALTUSEN e RA amp 2 General Network ANMS DOBC Date Time Firmware Logout Serial Port Status l _ Serial Port Status Pon Bytes Rx Bytes Telnet Number j 16 0 o com Console 5001 com2 com2 5002 0 o of coms coms 5003 0 o of coms com4 5004 2513 mo of OMS coms 5005 0 0 off coms com 506 o 0 off cow co 5007 0 0 off come coms 3 5008 0 0 off coms com R 5009 0 0 off comio com10 5010 0 0 off comi1 comu z 5011 0 o o com com 5012 0 o of com cos E 5013 0 0 off comi4 comi4 E 5014 0 0 off comi5 comis z 5015 0 0 off com16 COM16 5016 0 0 off Except for the Logout icon the icons arranged horizontally across the top are only enabled for the administrator Administrative functions are explained in Chapter 4 Note Be sure to click the Logout icon when
7. Action Enum Targets This function searches and lists all SNO1xx devices on the LAN The results are shown in the Target List panel see Target List page 68 for details Be aware that all devices listed in the Target List will be deleted when the delete function is invoked Be sure to remove any devices from the list that you don t want to delete before invoking the delete function Enum Ports This function lists the existing ports for the target device currently selected in the Target List The results are shown in the Port List panel Map After selecting a port from the Port List panel selecting this function maps the device s COM port to a virtual COM port on the user s computer Unmap After selecting a port from the Mapped Ports list selecting this function removes the mapping between the computer and the device s COM port Target Information The Target Information fields allow a user to install map ports on an offline target device as follows Field Action Target IP Address Base Socket Port Input the IP address of the target that you want to map COM ports to The base socket port of the target device Target Name The name of the target If it is different from the target s real name it will be replaced by the real one Note that the name is not related to the mapping or unmapping process Only the IP address socket port and target type are relevant Target
8. Features Complete Centralized Remote Serial Management Remote serial access over the Internet for up to 8 SN0108 or 16 SN0116 servers or other serial IT devices Works in tandem with other Altusen Aten appliances such as the PN0108 and PN9108 allowing administrators to manage a wide range of data center devices through IP connections Remote access to Serial over IP appliances and attached devices in centralized manner m Security Multi level secure user logins Port specific access rights Supports Active Directory via CC management Supports RADIUS m Convenient Access Browser access with an intuitive GUI Telnet client SSH Telnet and third party client PuTTY etc compatible file based session logging cut and paste print screen session history macro support plus a wide range of terminal emulations Console terminal Direct port addressing via SSH to any Serial Over IP port bypassing the SN0108 SN0116 Dial in Modem and Direct Access via serial applications such as HyperTerminal and PPP or IP applications such as SSH and Telnet Modem sharing capability via IP forwarding Modem support m Sun Ready Hardware break suppression ensures uninterrupted Solaris server operation m Network Interfaces TCP IP UDP IP HTTP HTTPS NTP SNMP Telnet SSH SSL PPP 10Base T 100BaseTX auto sense DNS DHCP ARP RADIUS Ping
9. Hypertrm ex 47 SNO0108 SNO116 User Manual The following dialog box appears Connection Description 3 Key a name to describe the connection in the Name field we chose Com ITest select an icon to represent the connection then click OK A dialog box similar to the one below comes up Connect To 48 Chapter 6 Out of Band Operation 4 For the Connect using field select Direct to COM assuming you are using COM1 on your PC then click OK A Port Setting dialog box similar to the one below comes up COM Properties 2 x Pon Settings Bits per second fi 15200 Date bits E Rarity None Stop bits fi Flow cono a Advanced Restore Defaults ee e 5 For OOBC connections the SNO108 SNO0116 s serial port settings and the computer s COM port settings must be the same Change the settings in your dialog box if necessary so that they match the SNO108 SNO116 s Console Port settings see Port Config page 26 for details then click OK Note The SN0108 SNO0116 s default settings are 9600 bps 8 Data bits No Parity No Stop bits but you can change these to something more suitable to your installation as long as they both match 49 SNO0108 SNO116 User Manual 6 When the HyperTerminal screen appears open the File menu and select Properties gt Settings The following dialog box displays 7 Change the settings if ne
10. When you run the Virtual Serial Port Manager program Start gt Virtual Port Management Utility gt Virtual Serial Port Manager the following dialog box appears Enumeration Operation Help EnumTargets Enum Ports Map Unmap Exit Target Information ba a Target Ports COM Ports Working Mode Status Mapped COM Parts P Socket 5200 COM Ports Mapped From Name Tope snos z Add Target Delete Target Target Name IP Address Socket Target Type Dialog Box Layout The Virtual Port Management Utility dialog box is laid out as follows The menu and button bars allow the automatic enumeration and listing of devices and ports Below the menu and button bars there is an area to input information in order to manually list target devices if the device doesn t appear using the automatic enumeration method All target devices that were found by enumeration or manually entered are listed in the left side panel All ports that were found for a selected target device are enumerated in the central panel The right side panel displays the virtual COM port mappings that you have made 66 Chapter 7 Virtual Port Management Menu and Toolbar The Virtual Port Management Utility menu and toolbar have the same captions and functions Users can either click the menu items or buttons to invoke the desired function as shown in the table below Item
11. from 5100 to 5115 This allows up to 16 additional users to log in at the same time BR PuTTY Configuration Category J EA l Basic options for your PuT TY session Logging Specify your connection by host name or IP address E Terminal TOS Port Keyboard Host Name for IP address Port Bel 192 168 30 200 22 Features Protocol E Window C Raw Telnet Rlogin Appearance e Behaviour Load save ol delete a stored session Translation Saved Sessions Selection Colours Default Settings E Connection koed Proxy Save Telnet Ese Rlogin Delete B SSH Auth Lee Close window on exit Bugs C Always C Never Only on clean exit About Open Cancel 2 Select SSH from the Protocol buttons 3 Click Open at the bottom of the dialog box 4 After you have connected provide your SNO108 SNO116 username and password at the login prompts Note If you make a mistake keying in the username the SSH protocol doesn t allow you to try again You must close PuTTY and start over Once an SSH connection to the device is established the SNO108 SN0116 Main Menu comes up This menu is the same as the main menu that appears with Telnet sessions see p 41 for Telnet operation 63 SN0108 SNO116 User Manual This Page Intentionally Left Blank 64 Chapter 7 Virtual Port Management Overview The SN0108 SNO116 offers Real COM Port support Devices connected to this type o
12. see Chapter 6 use standard Ethernet cable to connect any available port on the SNO108 SNO116 s rear panel to a DTE to DCE serial adapter see RJ 45 to Serial Adapters page 78 for details on choosing the appropriate adapter then plug the adapter into the modem s serial port Note This step is optional Plug the cable that connects the SNO108 SNO116 to the network or the Internet into its LAN port Use the AC power cord provided with this package to connect the SNO108 SNO116 s Power Socket to an AC power source After you connect all the cables you can turn on the SNO108 SNO116 SN0108 SNO116 User Manual PC Installation Diagram SA0142 DB9 M DTE DCE SS DB9 DCE k Modem IL Oeste oes O An N Wd ee 0 r HF gt SA0141 DB9 F DTE DTE 900 ORRRRO a DB9 DTE 10 Chapter 2 Hardware Setup Sun Fire V100 Server Installation For each Sun Fire V100 server you wish to install refer to the Installation Diagram on p 12 the numbers in the diagram correspond to the numbers of the steps as you do the following 1 Use standard Ethernet cable to connect any available port on the SNO108 SNO116 s rear panel to an SAO141 adapter Use standard Eth
13. Login TELNET New Session 2 at 192 168 0 5 2000 04 08 11 13 05 Local Admin administrator TELNET Login success at 192 168 0 5 2000 04 08 11 13 05 User administrator Telnet Connect to Port 3 of Back Clear All When you have finished viewing the event list If you want to return to the Event Log dialog box click Back If you want to erase the contents of the entire log file click Clear All To exit select a different function from the button bar 38 Overview Chapter 5 Browser Operation Once you have logged in and the Main Screen appears see The SNO108 SNO116 Main Screen page 14 The bar along the left side is used to configure and control access to each of the SNO108 SNO116 s COM ports The functions of each of the buttons is described in the following table Button Authorization Function All Clicking this button brings up the Serial Port Status screen This is the same screen that displays after a log in Users can see the status of each of the devices attached to the SNO108 SN0116 s COM ports All Clicking this button brings up the Telnet page This page allows the administrator and all users to open telnet sessions to connect to the devices attached to the SN0108 SNO116 s COM ports See p 41 for details Administrator and Permitted Users This page allows the administrator and users with configuration permission see User Management page 31
14. should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start gt Run means to open the Start menu and then select Run Indicates critical information xii SNO0108 SNO116 User Manual ALTUSEN Information Technical Support North America Technical Registered ALTUSEN product owners are entitled to Phone Support telephone technical support Call the ALTUSEN Technical Support Center 949 453 8885 International Technical 1 Contact your local dealer Phone Support 2 Call the ALTUSEN Technical Support Cen ter 886 2 8692 6959 Email Support Email your questions and concerns to support altusen com Online Support Online troubleshooting that describes the most com monly encountered problems and offers possible solutions to them online documentation including Documentation electronically available manuals and the latest driv ers and firmware for your product are available at the ALTUSEN website http www altusen com Troubleshooting Software Updates Getting Help For additional help advice and information ALTUSEN provides se
15. the case of port configuration users with configuration permission The functions available to ordinary users are discussed in Chapter 5 Browser Operation Port Config The administrator and users with port configuration permission see User Management page 31 can set up the operating parameters for each of the SNO0108 SNO116 s ports by clicking the Port Config button to bring up the Port Configuration dialog box ce comi Console Cc com2 COM2 5002 COM3 COM3 5003 C COM4 COM4 5004 COMS COMS 5005 O COM6 COM6 5006 C COM7 COM7 5007 O coma coma 5008 C coms coms 5009 O COM10 COM10 5010 O COM11 COM11 5011 COM12 COM12 5012 C COM13 COM13 5013 COM14 COM14 5014 O COM15 COM15 5015 C COM16 COM16 5016 Property Settings Alert Settings 26 Chapter 4 Administration Property Settings To set up the serial communications parameters for a port select it then click the Property Settings button at the bottom of the page Port Configuration Port ID COM2 Port Name COM2 Baud Rate 9600 bps z Data Bits 8 bits y z Parity None Flow Control None Enable Toggle DTR No y Online Detect osr 2 Out CRLF Translation Noe 2 Suspend Character D Operating Mode Stop Bits 1 bit z Timeout 3 minute s Authorized Operators jadministrator The meanings of the Up
16. your browser and you will be able to connect 3 Assign a fixed IP address for the SNO108 SNO116 that is suitable for the network segment that it resides on 4 After you log out be sure to reset your computer s IP address to its original value 76 Appendix Method 3 A fixed IP address can also be assigned with the ARP command as follows 1 2 Turn off the power to the SN0108 SN0116 Enter the following command arp s lt ip address gt lt SN0108 SNO0116 s MAC address gt Where the IP address that you assign is one suitable for the network segment that the SN0108 SN0116 resides on Note The SN0108 SN0116 s MAC address can be found on its bottom panel Turn the power to the SN0108 SN0116 back on In your browser go to the IP address you just assigned and log in with your Username and Password Note You must log in within 30 seconds after entering the arp command Therefore it would be advisable to have your browser all set up to go to the IP address beforehand Once you have logged in go to Network to set up the permanent IP environment see page 17 77 SN0108 SNO116 User Manual RJ 45 to Serial Adapters RJ 45 to Serial adapters are not included with the SNO108 SNO116 package To purchase these adapters contact your dealer The tables on the following pages describe the available adapter configurations SA0141 RJ45 F to DB9 F Black Connector DTE
17. 6 on the desktop stick the self adhesive footpads that came with your package to the unit s bottom panel at the four corners SN0108 SNO116 User Manual Rack Mounting The SNO108 SNO116 can be mounted in a 1U system rack The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack To rack mount the unit 1 Remove the screws at the front or the rear as shown in the diagram below Phillips head hex M3x6 Phillips head hex J M3x6 2 Screw the mounting brackets into the sides of the unit at the front or the rear as shown in the diagram below Phillips head hex M3x8 Phillips head hex M3x8 3 Slide the unit into the front or rear of the rack and secure it to the rack Chapter 2 Hardware Setup PC Installation Refer to the Installation Diagram on p 10 the numbers in the diagram correspond to the numbers of the steps as you do the following 1 For each server or serial device plug an RJ45 to Serial adapter into its serial port See RJ 45 to Serial Adapters page 78 for details on choosing the appropriate adapter Note RJ 45 to Serial adapters require a separate purchase To purchase RJ 45 to Serial adapters contact your dealer Use standard Ethernet cable to connect any available port on the SNO108 SNO116 s rear panel to the adapter Ifyou choose to install a serial modem for OOB operation
18. AULTUSCN Enterprise KVM Solutions by ATEN Serial Over the NET SN0108 SN0116 User Manual www altusen com tw SN0108 SNO116 User Manual Regulatory Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant te ce A SNO0108 SNO116 User Manual User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any partic
19. CIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and specially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquires please contact your direct vendor 82 A Administration 15 ANMS settings 19 Date and time 23 Firmware upgrade 24 General settings 15 Network settings 17 Administrator Login Failure 74 Administrator password 16 Alert settings 30 ALTUSEN Information xiii ANMS Radius Settings 19 SNMP Settings 21 ANMS settings 19 B Battery Replacement 82 Browser Main screen 14 Browser log in 13 Browser operation Overview 39 Telnet 41 C Configuration device management 26 working environment 15 Connection Control 16 Corrupt Password 74 D Date and time 23 Device management configuration 26 Direct Access 34 Index F FCC Information ii Firmware upgrade 24 Forgotten Password 74 G General settings 15 H HyperTerminal direct connection 47 indirect connection 52 l Installation PC 9 Sunfire V100 11 IP Address 17 IP address determinatio
20. DTE to DCE Adapter Remote va Operator Modem Modem On the remote computer side use a standard 9 pin serial modem cable pin 2 to pin 2 pin 3 to pin 3 to connect the computer to the modem On the SN0108 SNO116 side use Cat 5 cable and an RJ 45 to Serial adapter to connect a modem to any of its serial ports see the PC Installation Diagram page 10 Also see RJ 45 to Serial Adapters page 78 for details on choosing the appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p 22 matches the port that you connect the modem to Change the setting if necessary 2 Set up your connection configuration as specified in Steps 2 8 of the Direct Dial In Connection section see page 55 3 For Step 9 key in the SNO108 SNO116 s modem telephone number in the fields provided then click Next 4 Click Finish A new icon that you can use to connect to the SNO108 SNO116 is created in the Dial up Network folder This completes the Indirect Dial In setup 59 SN0108 SNO116 User Manual Final Check To make sure that the modem and COM port are correctly installed follow the procedures described under Final Check on p 33 Logging In 1 Double click the icon you created in the Dial up Network folder 2 Key in your Username and Password click Conne
21. J45 DB9 RTS 1 lt u gt 7 DTR 2 lt gt 4 TXD 3 lt gt 3 CTS 4 lt gt 8 GND 5 lt gt 5 RXD 6 lt gt 2 DCD 7 lt _ 1 DSR 8 lt _ gt 6 9 NC not used Appendix SA0147 RJ45 F to DB25 M Blue Connector DTE to DTE SNO108 SNO116 RJ45 Pins 8 Computer DB25 A ESA DTR 2 lt qx gt 6 8 TXD 3 gt 3 CTS 4 lt gt 4 GND 5 lt gt 7 RXD 6 lt 2 DSR 788 1 20 Other pins not used SA0148 RJ45 F to DB25 F Blue Connector DTE to DCE SN0108 SN0116 Pins 8 Modem Device RJ45 DB25 RTS 1 lt r 4 DTR 2 lt _ gt gt 20 TXD 3 lt gt 2 CTS 4 lt gt 5 GND 5 lt gt 7 RXD 6 lt gt 3 DCD 7 lt gt 8 DSR 8 lt _ gt 6 Other pins not used SN0108 SNO116 User Manual Troubleshooting Problem Solution After I shutthe SNO108 SN0116 The SNO108 SNO116 s battery needs to be off and then turn it back on the replaced Open the housing and replace the Time and Date Settings are lost battery Battery Replacement This equipment is provided with a replaceable lithium battery CR2032 3V Replacement by an incorrect type may result in an explosion CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT INDIRECT SPE
22. List but the working mode information is not accurate and we must assume that all the device s ports are in Virtual Port mode See Operating Mode page 28 for details about port modes If the target is off line or is on line but does not respond within 2 seconds of asking to enumerate its ports the working mode information is not accurate and we must assume that all the device s ports are in Virtual Port mode See Operating Mode page 28 for details about port modes 68 Chapter 7 Virtual Port Management Port List This list displays the port information of the selected target only one target can be selected at a time Virtual Port Management Utility Enumeration Operation Help Enum Targets Enum Ports Map Unmap Exit a Target Ports COMPorts working Mode Status Mapped COM Ports P Socket 5200 Console Name Type snore Console Add Target IP Address Console Virtual Port Target Name SNO116 10 0 13 201 Console Virtual Port Console Raw TCP Console Console Console The left column lists the target s port numbers the second column shows the COM port it is mapped to if any the third column shows its working mode and the right column shows its status Note The working mode refers to the setting for the port that was specified when the port was configured See Port Config page 26 for det
23. MP Settings F Enable SNMP Agent F Enable SNMP Trap Community Name for Read pubic Community Name for Write private Community Name for Trap poc SNMP Manager 1 152 168 0 100 SNMP Manager 2 SNMP Manager 3 J SNMP Manager 4 eOOO NWVWV Save CC Management Settings If you want to allow authorization for the SNO108 SNO116 through a CC Control Center server check Enable CC Management and fill in the CC Server s IP address and the port that it listens on in the appropriate fields RADIUS Settings If you want to allow authorization for the SNO108 SNO116 through a RADIUS server do the following 1 Check Enable RADIUS 2 Fill in the IP addresses and Service Ports for the Primary and Alternate RADIUS servers 3 Key the Shared Secret character string that you want to use for authentication between the SNO108 SNO116 and the RADIUS Server 19 SN0108 SNO116 User Manual Set the time in seconds that the SNO108 SNO116 waits for a RADIUS server reply before it times out in the Timeout field Set the number of RADIUS retries allowed in the Retries field Click Save to save the information On the RADIUS server set the access rights for each user according to the attribute information in the table below Attribute Meaning U User The user has the authority to access and configure some ports This attribute must be specified for all users who access the system T True The user h
24. Temp 20 60 C Humidity 0 80 RH Physical Housing Metal Properties Weight 3 3 kg 3 4 kg Dimensions L x W x H 43 72 x 21 4 x 44 cm SN0108 SNO116 User Manual Administrator Login Failure If you are unable to perform an Administrator login because the Username and Password information has become corrupted or you have forgotten it for example you can clear the login information with the following procedure 1 Power off the SNO108 SNO116 and remove its housing 2 Short the jumper labeled J6 3 Power on the switch 4 When the Link and 10 100Mbps LEDs flash power off the switch 5 Remove the jumper cap from J6 6 Close the housing and start the SNO108 SNO116 back up After you start back up you can use the default Username and Password see Logging In page 13 to log in 74 Appendix IP Address Determination If you are an administrator logging in for the first time you need to access the SNO0108 SNO116 in order to give it an IP address that users can connect to There are three methods to choose from In each case your computer must be on the same network segment as the SNO108 SNO116 After you have connected and logged in you can give the SNO108 SNO116 its fixed network address See Network page 17 for details Method 1 For computers running Windows an IP address can be assigned with the IP Installer utility 1 Unzip the contents of IPInstaller zip found on th
25. The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Always follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or uni
26. Type The type of target to be mapped Only SNO1xx series devices are valid Add Target Creates an entry in the Target List based on the above information Delete Target Remove the currently selected target from the Target List SN0108 SNO116 User Manual Target List The left side panel displays all the devices that were found with the Enumeration function as well as any devices that were manually added with the Target Information fields Virtual Port Management Utility Enumeration Operation Help Enum Targets Enum Ports Map Unmap Exit Target Information ES pped COM Ports ao Target Ports COM Ponts Working Made Status Mapped COM Ports Socket 5200 E COM Ports Name Type SNO116 y Add Target Delete Target Ens 10 0 13 201 5200 SN0116 Note Double clicking an item in the list invokes the same function as selecting Enum Ports which displays the numbers and working modes of the selected target s ports in the Port List column Ifa device was automatically listed as a result of the Enumeration procedure the icon to its left is drawn with green dots and lines to show that the target is on line and is ready to be mapped Ifa device was added to the list manually and is off line the icon to its left is drawn with black dots and lines Double clicking a manually added item can get some information and display it in the Port
27. able Firmware Upgrade Packages 2 Choose the Firmware Upgrade Package you want to install usually the most recent and download it to your computer Starting the Upgrade 1 From the computer that you downloaded the upgrade file to log into the SN0108 SNO116 2 Click the Firmware icon A dialog box similar to the one below appears Firmware Upgrade I Check Firmware Version Firmware Image File current V1 0 081 Browse Upgrade 24 Chapter 4 Administration 3 Click the Browse button navigate to the upgrade file on your computer and select it 4 Click Upgrade to perform the upgrade Note 1 If you enable Check Firmware Version the upgrade function compares the station s firmware level with that of the upgrade files If it finds that the SNO108 SNO116 s current version is equal to or higher than the upgrade version it won t overwrite the SNO108 SNO116 s version 2 If you do not enable Check Firmware Version the Utility installs the upgrade files without checking whether they are a higher level or not Logout Click the Logout icon to end your SNO108 SNO116 session 25 SN0108 SNO116 User Manual Device Management Configuration The buttons in the bar along the left side of the SNO108 SNO116 web page are used to manage and access the devices connected to the SNO108 SNO116 s COM ports This section discusses the functions available to administrators and in
28. abled 9 10 11 12 13 14 15 16 jessica Enabled All Daj eae oe This dialog box allows the administrator to add delete and edit user accounts Up to 15 user accounts can be established Operators must provide the Usernames and Passwords established here in order to log in Deleting an Account To delete a user account select it and click Delete Adding an Account To add a user click Add A dialog box similar to the one below appears Username Comments a Password L Reenter password LOO I Port Config Permission Enable PortNumber PortName TcepPort Shared Vv COM2 COM2 5002 Yes Vv COM3 COM3 5003 Yes Vv com4 COM4 5004 Yes Vv COM5 COM5 5005 Yes Vv COM6 COM6 5006 Yes Vv COM7 COM7 5007 Yes Vv coms coms 5008 Yes Vv coms COM9 5009 Yes Vv COM10 COM10 5010 Yes Vv COM11 COM11 5011 Yes Vv COM12 COM12 5012 Yes Vv COM13 COM13 5013 Yes Vv COM14 COM14 5014 Yes IV COM15 COM15 5015 Yes Vv COM16 COM16 5016 Yes ad ex 32 Chapter 4 Administration PP ON Key in the user s Username and Password up to 16 characters for each Reenter the password to confirm that it is correct Key in any Comments you wish to make concerning the user optional If you want the user to have Port Configuration permission put a check in the Port Config Permission checkbox Otherwise leave it blank Note 1 Port Confi
29. ails Double clicking a port in the Port List brings up a Port Mapping dialog box that lets users select the number of COM ports they wish to map i e virtual COM ports they wish to install Only ports designated as Virtual Port ports can be mapped See Port Mapping page 71 for mapping details Note The Port Mapping dialog box can also be invoked either by clicking MapTo on the toolbar or selecting MapTo from the menu 69 SN0108 SNO116 User Manual Mapped COM Ports This panel displays the mapped COM ports showing the device and port that each mapped one is derived from The list is generated as soon as the application starts and is dynamically updated whenever the mapped COM port configuration changes as a result of installations and removals Virtual Port Management Utility Enumeration Operation Help EnumTargets Enum Ports Map Unmap Target Information E Socket 5200 R IP Mapped From Console Name Type COM3 10 0 13 201 5200 4 Eng 7 COM4 10 0 13 201 5200 6 Console Console Virtual Port SNO116 10 0 13 201 Console Console Raw TCP Console Console Console 70 Chapter 7 Virtual Port Management Port Mapping and Unmapping Port Mapping To map a virtual COM port 1 Double click your Target item in the Port List to brings up the Port Mapping dialog box AA r Map to COM3 bd l Map consecutively Cancel 2 D
30. as the authority to access and configure the ports that are specified with it F False The user cannot configure any ports A All The user has the authority to access and configure all ports Example U Tr 2 37576712716 The user can access and configure ports 2 3 5 6 12 and 16 Note 1 The characters are not case sensitive Upper or lower case work equally well 2 Characters are comma delimited 3 An invalid character in the string will prohibit access to the SNO108 SNO116 for the user 20 Chapter 4 Administration SNMP Settings If you want to use SNMP to help with your installation management 1 2 Check Enable SNMP Agent Once SNMP Agent has been enabled the SVMP Trap checkbox becomes active If you want to enable SNMP trapping click to put a check in the checkbox Key in passwords for the Community Name fields We recommend replacing the defaults public private with an alphanumeric string of at least 8 characters Key in the IP addresses of the computers that will automatically be notified of SNMP trap events in the SVMP Manager fields When you have finished making all your entries click Save to save them Note MIB definitions for the SNO108 SNO116 are provided on the CD that came with this package 21 SN0108 SNO116 User Manual OOBC OOBC Out of Band Configuration provides the ability to access the SNO108 SNO116 via a seria
31. cessary so that they match the settings shown in the dialog box then click ASCII Setup The ASCII Setup dialog box comes up 50 Chapter 6 Out of Band Operation 8 Change the settings 1f necessary so that they match the settings shown in the dialog box then click OK 9 Close the HyperTerminal Window When Windows asks if you want to disconnect click Yes When Windows asks if you want to save the session click Yes This completes the HyperTerminal setup For Windows NT 2000 XP and Windows Server 2003 systems a HyperTerminal icon that connects you to the SNO0108 SNO116 is created on the desktop For Windows 98 and ME you must access HyperTerminal from the Windows Start Menu Logging In 1 Double click the HyperTerminal icon on your desktop 2 In the VT100 terminal window key in Cenk 4 D A login prompt appears 3 Key in your Username and Password to bring up the SNO108 SNO116 s main menu 51 SN0108 SNO116 User Manual Indirect HyperTerminal Connection This method uses HyperTerminal to phone into the SNO108 SNO116 from a remote location Setup 1 B Adapter Remote Y Operator Set up your hardware configuration to match the diagram below SN0108 SNO116 Serial Modem Cable Ethernet Cable Y Phone Line DTE to DCE Modem Modem On the remote computer side use a standard 9 pin serial mode
32. ct and wait for the Authentication procedure to complete be patient it may take a few moments 3 Use Telnet SSH or your browser to access the SN0108 SNO116 the same way as if you were accessing it over the net 60 Chapter 6 Out of Band Operation Telnet Logging In 1 On your computer open a terminal command line session 2 At the prompt key in the SNO108 SNO116 s IP Address in the following way telnet IP Address Note The default telnet port is 23 If that port is already being used up to 16 additional users can log in by adding a port number from 5000 to 5015 to the login command For example telnet IP Address 5001 3 Press Enter The following screen appears g rfL linOl Jhome rjf1 ox file Edit View Terminal Tabs Help P Welcome to the ALTUSEN SNO108 SN0116 Copyright c 2004 ATEN International Co Ltd Login 4 At the login prompt provide your Username and Password Note If you cannot see the login prompt click Terminal Preferences on the telnet session s menu bar then select V7 100 ANSI Once a Telnet connection to the device is established the SNO108 SNO116 Main Menu comes up See p 41 for Telnet operation 61 SN0108 SNO116 User Manual SSH Terminal Session Linux 1 Open a terminal command line on your computer 2 At the prompt key in your SNO108 SN0116 Username and the SNO108 SNO116 s IP Address in the fo
33. damage that will require extensive work by a qualified technician to repair SN0108 SNO116 User Manual Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Ensure that proper airflow is provided to devices in the rack Do not step on or stand on any device when servicing other devices in a rack vi SN0108 SNO116 User Manual Package Contents The SNO108 SNO116 package consists of 1 SNO108 or SNO116 1 Power Cord 1 Rack Mount Kit Brackets and Phillips head hex M3 x 8 screws 1 Foot Pad Set 4 pcs 1 Software CD 1 User Manual 1 Q
34. date settings are given in the following table Setting Meaning Port ID Each port on the SN0108 SN0116 has a port ID number COM1 COM8 for the SN0108 or COM1 COM16 for the SN0116 The Port ID field displays the number of the port that is being configured Port Name You can give a port an appropriate name by editing the Port Name field Serial Parameters Data Bits Out CRLF Translation The serial parameter fields allow you to set up the port so that the SNO108 SNO116 can communicate with the device connected to it Choose the parameters so that they match the ones for the connected device Suspend Character The Suspend characteris used to bring up the Suspend Menu in Telnet sessions see Telnet page 41 Continues on next page 27 SN0108 SNO116 User Manual Continued from previous page Setting Meaning Operating Mode The choices are Console Management In this mode users establish a Telnet or SSH session under the SNO108 SNO116 to manage a server or serial device connected to the port Users can log in using the browser Telnet function a direct Telnet session SSH or PuTTY This mode can also be used for Out of Band operation via the SN0108 SN0116 s Console Port See Out of Band Operation Chapter 6 Raw TCP Mode This mode is used with socket programming to directly control the device s data transmission without the need for serial po
35. e Software CD that came with your SNO108 SNO116 package to a directory on your hard drive 2 Goto the directory that you unzipped the IPInstaller program to and run IPInstaller exe A dialog box similar to the one below appears y Network Device IP Installer Device List MAC Address IP Address 001074340016 10 01 82 About dll Help I Obtain an IP address automatically DHCP Specify an IP address IP Address 1 0 1 8 Set IP Subnet Mask 255 255 205 0 1 38 Gateway 10 0 3 Select the SN0108 SN0116 in the Device List Note 1 If the list is empty or your device doesn t appear click Enumerate to refresh the Device List 2 If there is more than one device in the list use the MAC address to pick the one you want The SNO108 SNO116 s MAC address 1s located on its bottom panel 75 SN0108 SNO116 User Manual 4 Select either Obtain an IP address automatically DHCP or Specify an IP address If you chose the latter fill the IP Address Subnet Mask and Gateway fields with the information appropriate to your network 5 Click Set IP 6 After the IP address shows up in the Device List click Exit to end the program Method 2 1 Set your computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 10 192 168 0 10 is the default address of the SNO108 SNO116 2 Specify the switch s default IP address 192 168 0 10 in
36. ernet cable to connect the V100 s LAN port to an SA0142 adapter Connect the two adapters Note If you choose to install a serial modem for OOB operation see Chapter 6 refer to step 3 of the PC installation procedure see page 9 Plug the cable that connects the SNO108 SNO116 to the network or the Internet into its LAN port Use the AC power cord provided with this package to connect the SNO108 SNO116 s Power Socket to an AC power source After you connect all the cables you can turn on the SNO108 SNO116 SN0108 SNO116 User Manual Sun Fire V100 Server Installation Diagram SA0141 SA0142 SunFire v100 Server Na te G GOA e le 12 Chapter 3 Browser Login Logging In SNO0108 SNO116 operation is Internet browser based To begin 1 Open your browser and specify the IP address of the SNO108 SNO116 you want to access in the browser s URL location bar Note 1 Get the IP address from the SNO108 SNO116 administrator 2 If you are the administrator and are logging in for the first time the various ways to determine the SNO108 SNO116 s IP address are described in the Appendix on p 75 2 A Security Alert dialog box appears Accept the certificate 3 A login dialog box like the one below appears SN0108 Login Username Password Login Reset
37. es on next page 37 SN0108 SNO116 User Manual Once you make a choice and click OK an Event Log List similar to the one below appears System Log 2000 04 08 10 40 54 Port 3 Baud Rate modified successfully a 2000 04 08 10 41 53 Port 3 Flow Control modified successfully 2000 04 08 10 43 03 User administrator Telnet Disconnect from Port 3 2000 04 08 10 43 03 Local Admin administrator TELNET Session end at 192 168 0 5 2000 04 08 10 43 16 NOT Login TELNET New Session 2 at 192 168 0 5 2000 04 08 10 43 23 Local Admin administrator TELNET Login success at 192 168 0 5 2000 04 08 10 43 23 User administrator Telnet Connect to Port 3 2000 04 08 10 47 54 User administrator Telnet Disconnect from Port 3 2000 04 88 10 47 54 Local Admin administrator TELNET Session end at 192 168 0 5 2000 04 48 10 57 57 NOT Login TELNET New Session 3 at 192 168 0 5 2000 04 08 10 58 06 Local Admin administrator TELNET Login success at 192 168 0 5 2000 04 08 10 58 11 User administrator Telnet Connect to Port 2 2000 04 08 10 58 27 User administrator Telnet Disconnect from Port 2 2000 04 08 10 58 27 Local Admin administrator TELNET Session end at 192 168 0 5 2000 04 08 11 05 33 System Start 2000 04 08 11 10 55 Local Admin administrator HTTPS Login success at 192 168 0 5 1031 2000 04 08 11 11 52 Local Admin administrator HTTPS Change port COM3 success at 192 168 0 5 1037 2000 04 08 11 12 58 NOT
38. f virtual port appear as if they were directly connected to a COM port on the local computer Data transmission between the device and the local computer takes place over the virtual COM port to the SNO108 SNO116 This mode is useful with serial devices such POS terminals Bar Code Readers Serial printers etc In addition this mode can be used with other Altusen management products such as the PN9108 Power Over the NET Driver Installation In order to utilize virtual COM port management the Altusen virtual COM port driver must be installed To install the driver do the following 1 On the software CD that came with your SNO108 SNO116 package locate the file Virtual_Port_vxxx exe Note The vxxx specified above stands for the driver s version number The file on the CD will show an actual version number 2 Double click the filename to start the installation The Setup screen appears Welcome to Virtual Port Management Utility Setup This program will install Virtual Port Management Utility on your computer It is strongly recommended that you exit all Windows programs before running this Setup program Click Next to move on 65 SN0108 SNO116 User Manual 3 Click Yes to accept the License Agreement 4 Continue through the setup screens to complete the driver installation Virtual Port Management The Virtual Port Management Utility provides a convenient interface to COM port mapping
39. ge 28 Direct Access IP Configuration 34 Chapter 4 Administration If no IP addresses are specified on this page anyone can open a TCPIP Telnet session to a RAW TCP port by specifying the IP address and port number of the port without having to specify a Username and Password Once specific IP addresses are entered here however only users logging in to the SNO108 SNO116 from one of those IP addresses can have access to the RAW TCP ports without having to specify a Username and Password Note The port must be designated as a RAW TCP Port under the Port Config settings See Operating Mode page 28 for further details Session Info Clicking the Session Info button brings up the Active Sessions display Active Sessions Login Local UP Last Name User Time Access admin Local HTTPS 10 0 0 58 18 29 46 18 29 47 C admin Yes Yes Local HTTPS 10 0 1 152 19 38 33 19 38 55 Cc rfl Yes Local HTTPS 10 0 1 97 20 27 01 20 27 34 End Session This display lets the administrator see at a glance all the users currently logged into the SNO108 SNO116 and provides information about each of their sessions It also gives the administrator the option of forcing a user logout by selecting the user and clicking End Session 35 SN0108 SNO116 User Manual Sys Info The System Information dial
40. guration is where the Port Numbers and Names that appear in this dialog are set See Port Config page 26 for port configuration information 2 The term Yes in the Shared column means that other users have access permission to the port If there are any ports that you do not want the user to access remove the check from the Enable checkbox Click Add to save your changes Editing an Account 1 To Edit a user account click Edit A dialog box similar to the one below appears Username Roy o o Comments rs Password po Reenter password poo I Port Config Permission Enable PortNumber PortName TcpPort_ Shared Vv com2 com2 5002 Yes Vv COM3 com3 5003 Yes Vv com4 com4 5004 Yes Vv COM5 COMS 5005 Yes E COM6 COM6 5006 Yes Vv COM7 COM7 5007 Yes o coms coms 5008 Yes Vv coms coms 5009 Yes O COM10 COM10 5010 Yes Vv COM11 COM11 5011 Yes Vv COM12 COM12 5012 Yes Vv com13 COM13 5013 Yes O COM14 COM14 5014 Yes Vv COM15 COM15 5015 Yes Cr COM16 COM16 5016 Yes Ude _ Bak 33 SN0108 SNO116 User Manual 2 Make your changes in the appropriate fields and checkboxes 3 To save your changes click Update 4 To exit without saving any changes click Back Direct Access For security purposes Direct Access can limit the users attempting to log in to ports that have been specified as RAW TCP Ports see Operating Mode pa
41. here as well Note 1 As with the browser version access to many of these submenus are restricted to the administrator or users with configuration permission If you select a submenu that you are not authorized for nothing will happen 2 Some of the submenus do not have an Exit choice In these cases you can return to the previous menu without making any changes by pressing Enter twice 3 You can bring up the Main Menu at any time during your session When you have finished with your session bring up the Main Menu and press Q to log out 44 Chapter 5 Browser Operation Port Configuration Since only the administrator and users with port configuration permission can access this function it is discussed in the Administration chapter see Port Config page 26 User Manager For users clicking the User Manager button brings up a screen that shows their username port configuration permission status and the ports they are authorized to control Select LoginName Config Ports ce ronaldinho Disabled All Clicking Edit brings up a dialog box that allows users to change their password and Comments information User Information Username ronaldinho Comments Password Reenter password Update Back To save any changes click Update To exit without saving any changes click Back 45 SN0108 SNO116 User Manual This Page Intentionally Left Blan
42. k 46 Chapter 6 Out of Band Operation Overview In case the network goes down or the SNO108 SNO116 cannot be accessed with the usual browser based method for some other reason the SNO108 SNO0116 can be reached via several additional Out of Band OOB methods These include HyperTerminal PPP Telnet and SSH Each of these is described in the sections that follow HyperTerminal HyperTerminal is a program included with Windows It can be used to establish either a direct terminal connection or an indirect phone in terminal connection Both configurations are discussed below Direct HyperTerminal Connection Setup To set up a direct HyperTerminal connection do the following 1 Use Ethernet cable and a DTE to DTE adapter to connect one of the SNO0108 SNO116 s serial ports to a COM port on a PC see the Installation section pages 9 and 10 Note 1 See RJ 45 to Serial Adapters page 78 for details on choosing the appropriate adapter The usual choice for connecting to a PC is SAO141 2 In the examples that follow we use COM1 If you use a different COM port change the settings accordingly 3 Be sure that the port you specify as the Console Port in the OOBC dialog box see OOBC page 22 matches the port that you are connecting the PC to Change the setting if necessary 2 On your PC run the HyperTerminal program Start Programs Accessories gt Communications gt HyperTerminal
43. l connection This can either be a direct serial connection from a local computer or a dial in connection via modem When you click the OOBC icon the following dialog box appears Out of Band Configuration Console Port com Server IP 192 168 0 1 Client IP 192 168 0 2 Subnet Mask 255 255 255 0 Update 1 Select which port will be used for the Console Port The Console Port is the one that you connect the terminal or modem to for OOB communication The default is Port 1 COM1 but you can use any of the ports as long as you specify which one it is here 2 Specify the SNO108 SNO116 s IP address in the ServerIP field 3 Specify the IP address of the device that will connect to the SN0108 SN0116 in the ClientIP field 4 Click Update to save the information The various ways to access the SN0108 SN0116 with an OOB connection are described in Chapter 6 22 Chapter 4 Administration Date Time The Date Time function allows you to set the SNO108 SNO116 s date and time When you click the Date Time icon the following dialog box appears Date Time Current System Time Sys Date yyyy mm dd Sys Time hh mm ss 4 55 40 New System Time Synchronize with computer time Date yyyy mm dd Time hh mm ss Set manually Date yyyy mm dd Time hh mm ss Synchronize with NTP server SNO116 s Time Zone Time Z
44. llation section page 9 if necessary Note 1 See RJ 45 to Serial Adapters page 78 for details on choosing the appropriate adapter The usual choice for connecting to a PC is SA0141 2 In the examples that follow we use COM1 If you use a different COM port change the settings accordingly 2 On your PC run the Make New Connection setup program Start gt Programs gt Accessories gt Communications Make New Connection The following dialog box appears Make New Connection x T E Type a name for the computer you are dialing d Selecta device DB Standerd 28800 bps Modem Configure mee 3 Key a descriptive name for the connection in the top text box select Standard 28800 bps Modem for the device then click Configure 55 SNO0108 SNO116 User Manual 4 In the Modem Properties dialog box that comes up change the dialog box settings if necessary so that the COM port is correct then click OK Standard 28800 bps Modem Properties Pa OF 5 Click the Connection tab to see the connection setup page 6 Change your settings if necessary so that they match the settings shown in the figure above then click Advanced 56 Chapter 6 Out of Band Operation 7 In the Advanced Connection Settings dialog box enable Use flow control select Hardware RTS CTS then click OK to return to the Connection page Advanced Connection Settings Modulsion type
45. llowing way SSH username IP Address Note The default SSH port is 22 If that port is already being used up to 16 additional users can log in by adding a port number from 5100 to 5115 to the login command For example SSH username IP Address P 5101 3 Press Enter 4 When you are prompted for a password use your SNO108 SNO116 password Once an SSH connection to the device is established the SNO108 SNO116 Main Menu comes up gt rjFLONNOL home rjFL 0x file Edit View Terminal Tabs Help SN0108 SN0116 Main Menu 1 General Settings 2 User Settings 3 Port Settings 4 Device Access 5 Network Settings 6 RADIUS Settings 7 Date Time Settings 8 Service Settings 9 System 10 History Buffer 11 Direct Access IP Configuration 12 Network Management Service Q Logout Select one I This menu is the same as the main menu that appears with Telnet sessions see p 41 for Telnet operation 62 Chapter 6 Out of Band Operation Third Party Utility Windows SSH sessions can be implemented under Windows with the use of third party utility software such as PuTTY a free implementation of Telnet and SSH for the Win32 and Unix platforms To make an SSH connection with PuTTY do the following 1 In the Host Name box enter the Internet host name of the server you want to connect to Note The default SSH port is 22 If that port is already being used select an alternate port
46. m cable pin 2 to pin 2 pin 3 to pin 3 to connect the computer to the modem On the SNO108 SNO116 side use Cat 5 cable and an RJ 45 to Serial adapter to connect a modem to any of its serial ports see the PC Installation Diagram page 10 Also see RJ 45 to Serial Adapters page 78 for details on choosing the appropriate adapter The usual choice for connecting to a modem is SA0142 Note Be sure that the port you specify as the Console Port in the OOBC dialog box see p 22 matches the port that you connect the modem to Change the setting if necessary Create a HyperTerminal connection a Start with Step 2 of the Direct HyperTerminal Setup section p 47 b For Connect using in Step 4 select the type of modem connected to your computer from the list If your modem doesn t appear in the list select Standard 28800bps Modem c Follow Steps 5 9 to complete the setup and create the connection icon 52 Chapter 6 Out of Band Operation This completes the HyperTerminal setup For Windows NT 2000 XP and Windows Server 2003 systems a HyperTerminal icon that connects you to the SNO0108 SNO116 is created on the desktop For Windows 98 and ME you must access HyperTerminal from the Windows Start Menu Final Check To make sure that the modem and COM port are correctly installed 1 Open the Control Panel My Computer Control Panel 2 Open the Make New Connection folder If all went well you sh
47. n 67 Target list 68 W Working environment configuration 15 84
48. n 75 L Log 37 Logging in browser 13 M Mounting 8 N Network IP Address 17 Service Ports 17 Network settings 17 O OOB Operation direct HyperTerminal 47 direct PPP 55 83 SN0108 SNO116 User Manual indirect HyperTerminal 52 indirect PPP 59 OOBC 22 Out of band configuration 22 Out of Band Operation 47 Overview 1 P Port alert configuration 30 Port configuration 26 Property settings 27 serial settings 27 Port Mapping 71 Port Unmapping 72 PPP direct connection 55 indirect connection 59 Property settings 27 PuTTY 63 R Rack Mounting 8 Radius Settings 19 Real COM Port See Virtual COM Port RJ 45 to Serial Adapters 78 S Safety Instructions General iv Rack Mounting vi Serial port settings 27 Service Ports 17 Session Info 35 SN0108 Front panel 5 Rear panel 6 SN0116 Front panel 5 Rear panel 6 SNMP Settings 21 Specifications 73 SSH terminal Linux session 62 third party utility Windows 63 Stacking 7 Sunfire V100 installation 11 System Information 36 T Telnet 41 61 Troubleshooting 82 U User Accounts adding 32 deleting 32 editing 33 User Management 31 User Notice iii V Virtual COM Port Driver Installation 65 Setting 28 Virtual Port Management 66 Dialog box layout 66 Port Mapping and Unmapping 71 Virtual Port Utility Menu and toolbar 67 Port List 69 Port Mapping 71 Port Unmapping 72 Target informatio
49. nt Name Ho Password SY From S To Y 30 Chapter 4 Administration Use the Alert String fields to specify the alerts you want to receive Enable the Enable report to the following address checkbox and key in the IP address of your SMTP server If your server requires authentication put a check in the My server requires authentication checkbox Key in the appropriate account information in the Account Name Password and From fields Key in the email address of where you want the report sent to in the To field When all of your configuration settings have been made click Update to save the information After setting up this page whenever one of the specified alerts is generated you will be informed by email of its occurrence User Management Clicking the User Manager button brings up the User Management dialog box If this is the first time you are accessing this function and no user accounts have been created yet the following screen displays No Local Users ne Click New to begin setting up user accounts See p 32 for adding editing and deleting user accounts 31 SN0108 SNO116 User Manual If user accounts have been set up the User Manager dialog box appears User Manager Select LoginName Config Ports ce frosty Enabled All O rjf111 Disabled 2 3 4 5 6 7 10 11 14 fernando Dis
50. nterruptible power supply UPS SNO0108 SNO116 User Manual Position system cables and power cables carefully Be sure that nothing rests on any cables When connecting or disconnecting power to hot pluggable power supplies observe the following guidelines Install the power supply before connecting the power cable to the power supply Unplug the power cable before removing the power supply If the system has multiple sources of power disconnect power from the system by unplugging all power cables from the power supplies Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for service The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in
51. og box provides information about all aspects of the SNO108 SNO116 s configuration System Information Name SNO116 Model SNO116 1 Ethernet 16 COM Ports System Description Session Timeout 0 minute s Administrator administrator MAC Address 00 10 74 33 01 03 irmware Version V1 2 113 System Time 2006 04 03 12 16 55 IP Address 10 0 13 101 HTTP Port 80 HTTPS Port 443 Telnet Port 23 SSH Port 22 Base Socket 5001 System Event Report Settings Disabled adius Settings Disabled BC Out Of Band Configuration Settings Console Port COM1 Server IP 192 168 0 1 Client IP 192 168 0 2 A gt 36 Chapter 4 Administration Log Clicking the Log button brings up the Event Log dialog box Event Log Today Call C Selected From YYYY MM DD To YYYY MM DD The SN0108 SNO116 maintains a log file of the events that take place on it This dialog box allows you to select the range of events you wish to view Choose Today then click OK to see a listing of only today s events Choose All then click OK to see a listing of events for the entire log file Choose Selected key in the desired range of dates in the From and To fields then click OK to see a listing of events for a specific time period Note The maximum number of events contained in the log file is 512 Once that amount is reached the oldest events are discarded as new ones are recorded Continu
52. one tarar 08 00 Pacific Time US Canada Tijuana Enable daylight saving time Summer Time Save The date and time that the SNO108 SNO116 is currently set to appear in the upper section The large lower section offers three methods to set new date and time parameters Synchronizing the date and time with your computer s date and time Setting the date and time manually Synchronizing the date and time with the date and time of an NTP server on the internet Note 1 If you enable Synchronize with computer time the Date and Time fields are filled with the date and time settings of your computer 2 If you enable Set Manually key in the Date and Time in the corresponding fields 3 If you enable Synchronize with NTP server select the time zone that corresponds to the SNO108 SNO1 16 s location from the list box in the Time Zone panel If you are behind a firewall you must enable a port for the NTP server Click Save to save your changes 23 SN0108 SNO116 User Manual Firmware The Firmware Upgrade function provides a smooth automated process for upgrading the SNO108 SNO116 s firmware New firmware upgrade packages are posted on our web site as they become available Check the site regularly to find the latest packages Preparation 1 From your computer go to our Internet support site and choose the model name that relates to your product SN0O108 SNO116 to get a list of avail
53. opens a Telnet session and a screen similar to the one below appears Connected to 10 0 13 101 5002 online If you are connected to a computer and want to go to a terminal session or command line to operate it Press Enter When you have finished with the session log out then bring up the Main Menu Note Be sure to log out before bringing up the Main Menu otherwise another user can access the device without having to log in If you are connected to another device enter the command that brings it up For example if you are connected to a PN9108 key in Enter 42 Chapter 5 Browser Operation 6 To display the Suspend Menu Press Ctrl x Where x represents the Suspend Character set by the Administrator see the Property Settings dialog box under Port Configuration p 27 The screen will prompt you as to the correct character In this example it is Ctrl D see the prompt on the previous screenshot The following screen appears Connected to 10 0 13 101 5002 7 Press 1 to issue a Send Break command to the attached device This is used to put a Sun system in OK Mode 8 Press Q to bring up the Main Menu Connected to 10 0 13 101 5002 43 SN0108 SNO116 User Manual The Main Menu is the text based equivalent of the browser configuration and control functions The descriptions and explanations for the Browser Operations apply to the submenu functions presented
54. ould see an entry with the name you assigned for this connection 3 Open the Device Manager My Computer Control Panel gt System gt Devic Manager Your Modem and Ports entries should look similar to the image below System Properties Geneial Device Manager Hardware Profiles Performance View devices by type View devices by connection H E Disk drives pS Display adapters 3 Floppy disk controllers 3 Hard disk controllers Bh Keyboard PM gem Montos Mouse 9 Network adapters BY Other devices PCI Multimedia Audio Device ay Pots COM amp LPT A ommunications Port COM1 Communications Pot COM2 i RA a P Printer es TF y J E 53 SN0108 SNO116 User Manual Logging In 1 2 Double click the HyperTerminal icon on your desktop In the VT100 terminal window key in atdt modem telephone number Enter The terminal responds with CONNECT115200 Wait at least 60 seconds then key in Ctrl D Key in your Username and Password to bring up the SNO108 SNO116 s Main Menu 54 Chapter 6 Out of Band Operation PPP Dial In Connection This type of connection works directly through the COM port Direct PPP Connection Setup To set up a direct PPP connection do the following 1 Use Ethernet cable a DTE to DTE adapter to connect one of the SNO108 SNO116 s serial ports to a COM port on a PC refer back to the PC Insta
55. ps data transmission speed 4 Link LED Flashes GREEN to indicate that a Client program is accessing the device 5 Power LED Lights when the SN0108 is powered up and ready to operate SN0108 SNO116 User Manual SN0108 SNO116 Rear Panel O I 1 2 3 4 D p o EJ JC IC IL I Ic It M 1 2 3 4 No Component Description 1 Power Socket The power cable from the AC source plugs in here 2 Power Switch This is a standard rocker switch that powers the SN0108 SN0116 on and off 3 LAN Port The Ethernet cable that connects the SN0108 SN0116 to the Internet plugs in here 4 Serial Ports The Cat 5 cables that connect to the RJ45 to Serial adapters plug in here See PC Installation Diagram page 10 and RJ 45 to Serial Adapters page 78 Note RJ 45 to Serial adapters require a separate purchase To purchase RJ 45 to Serial adapters contact your dealer Chapter 2 Hardware Setup Before you Begin device is provided on page 1v Please review it before 1 1 Important safety information regarding the placement of this proceeding 2 Make sure that power to all the devices you will be connecting up have been turned off Stacking and Mounting The SNO108 SNO116 can be placed on the desktop or it can be rack mounted as described in the sections that follow Stacking To place the SNO108 SNO11
56. rade 0 0 cece cee ee 24 Logout sostare aa Bae Raa ay oe Male oR ee de 25 Device Management Configuration 0 0 c ee eee eee 26 POM CONG rake ake eee ad A a we eke 26 Property Settings 0 0 cece eee 27 Alert Settings A See Osler 29k ek ec ge hae 30 User Management 0 cece tees 31 Deleting an Account 0 0c cece ee 32 Adding an Account 0 0 0 c eee ee 32 Editing an Account 0 0 c cece ee ae 33 Direct ACCOSS aiii ze 34 Session INTO oi ee on Se ee ee 35 SYS A hee kd el ee ks Ree Abe Raed et eee T ae 36 LOG oe A aie Se es 37 Chapter 5 Browser Operation Overviews ami ata aa 39 TOMO AA A ae Ba tear eel Seer 41 Port Configuration ccc came ata dre e eee a 45 User Manager in i eene il o da ee ide yw 45 Chapter 6 Out of Band Operation OVEIVIWinitic al EII ER AA 47 Hyper Terminal 0 tr A ia 47 Direct HyperTerminal Connection 0 0 0 cece eee 47 LOggING IME ae a toes See ple indeed MS a 51 Indirect HyperTerminal Connection 0000 eee eee 52 Rinal Checkic cio ak acct een eh Seka ee 53 LOGGING IR raia aae ep eee rhe ene ee ASA Ade ee ok rales 54 PPP Dial In Connection o ocoococccococo eee 55 Direct PPP Connection 00 aaaea eee ee 55 Finishing Ups skool ed eee 58 Logging IM ta riae Eaa ee kotece ie a ee sae ae wie are 58 Indirect PPP Connection 0 00 0 c eect eee 59 O tues E AEA TA E 59 SN0108 SNO116 User Manual
57. rop down the list of available COM ports and select the COM port you wish to map the Target port to 3 Click OK to complete the operation Note 1 If a range of ports was selected and Map consecutively is enabled the COM ports are mapped to the Target ports in sequence based on the port numbers 2 Only Virtual Mode ports are mapped Other ports in the range are passed over 71 SN0108 SNO116 User Manual Port Unmapping To unmap virtual COM ports 1 Either click Unmap on the button bar or select Unmap from the menu to bring up the Port Unmapping dialog box x Unmap coma X J Unmap consecutively Number unmapped Cancel 2 Drop down the list of mapped COM ports and select the COM port you wish to unmap 3 Click OK to complete the operation Note For a consecutive unmapping the COM ports are unmapped in sequence based on the mapped COM port number 72 Appendix Specifications Function SN0108 SN0116 Serial To Devices 8 x Serial Device Jacks 16 x Serial Device Jacks Connectors To LAN 1 x RJ 45 Power Connector 1 x 3 prong AC Socket LEDs Link LAN 1 x Green 10 100 Mbps 1 x Orange Green Power 1 x Blue RS 232 Port 8 x Green 16 x Green Switches Power 1 x Rocker Reset 1 x Semi recessed pushbutton I P Rating 100 240VAC 50 60Hz 1A Power Consumption 120V 8W 230V 8W Environment Operating Temp 0 40 C Storage
58. rt control or serial modem signal control Only data is transmitted using IP as the protocol Note When you use the IP address you must also specify the port number For example 192 168 0 200 5003 For security purposes access to the port can be limited to specific IP addresses See Direct Access page 34 for further details Real COM Port Used with a virtual COM port driver on the local machine See Virtual Port Management Chapter 7 for virtual port management details The device connected to this port appears as if it were a device directly connected to a COM port on the local computer Data transmission between the device and the local computer takes place over the virtual COM port to the SNO108 SNO116 This mode is useful with serial devices such POS terminals Bar Code Readers Serial printers etc In addition this mode can be used with other Altusen management products such as the PN9108 Power Over the NET As with Raw TCP Mode access to the port can be limited to specific IP addresses with the Direct Access function see page 34 Continues on next page 28 Chapter 4 Administration Continued from previous page Setting Meaning Timeout If there is no input on this port for the amount of time set with this function the port is released for use by another user Note This field doesn t appear when this dialog box is accessed from the Console port Authorized Opera
59. tails Log Note 1 Buttons are only active for the functions that the user is authorized to perform 2 Administrator functions including Port Config are discussed in Chapter 4 3 The Telnet and User Manager operations are discussed in the sections that follow 40 Chapter 5 Browser Operation Telnet After viewing the status of the devices attached to the SNO108 SNO116 s ports if you want to access any of them click the Telnet button A screen similar to the one below appears 1 st _PortNumber Portname Ja TOR Pon O Local 23 C COM2 COM2 5002 COM3 COM3 5003 O COM5 COMS 5005 O COM6 COM6 5006 C COM7 COM7 5007 O CcOM8 COM8 5008 O coms COM9 5009 9 COM10 COM10 5010 O COM11 COM11 5011 C COM12 COM12 5012 O COM13 COM13 5013 C COM14 COM14 5014 O COMi5 COM15 5015 O COM16 COM16 5016 View History Connect Select the port you would like to access Note You must have permission in order to access a port see User Management page 31 for details If you want to view the port history click the View History button A screen showing the Telnet activity that took place on the device connected to the port appears Click the browser s Back button to return to the Telnet page 41 SN0108 SNO116 User Manual 3 4 3 To access the device connected to the port click Connect The SN0108 SNO116
60. the world Each is able to control a separate port so that eight attached devices can be accessed at the same time mr SN0108 The SN0108 SNO116 can work in tandem with other remote management products such as the Altusen PN9108 Power over the NET remote power management system to provide convenient reliable and effective remote data center device management Installation is fast and easy plugging cables into their appropriate ports is all that is entailed A choice of browser based GUI Telnet SSH and VT console terminal sessions make configuration and operation smooth and convenient SN0108 SNO116 User Manual The SN0108 SNO116 s firmware is upgradeable over the Net so you can stay current with the latest improvements simply by downloading updates from our website With its advanced features and ease of operation the SNO108 SNO0116 is the most convenient most reliable and most cost effective way to centrally manage your remote serially connected IT products Requirements Sun s Java 2 JRE 1 4 2 or higher must be installed on your computer Java is available for free download from the Sun Java website http java sun com The devices that connect to the SNO108 SNO116 must support the RS 232 protocol or RS 232 terminal operations Virtual COM port driver Real COM port support requires Windows 2000 or higher Chapter 1 Introduction
61. to DTE SNO108 SNO116 RJA5 Pins 8 Computer DB9 RTS 1 lt xX gt 8 DTR 2 lt gt 6 1 TXD 3 lt gt 2 CTS 4 lt gt 7 GND 5 SS gt 5 RXD 6 lt gt 3 DSR 788 lt u gt 4 9 NC not used SA0142 RJ45 F to DB9 M Black Connector DTE to DCE SN0108 SNO116 Pins 8 Modem Device RJ45 DB9 RTS 1 gt 7 DTR 2 lt gt 4 TXD 3 lt gt 3 CTS 4 KA 8 GND 5 lt gt 5 RXD 6 lt gt 2 DCD 7 lt _ gt 1 DSR 8 lt _ gt 6 9 NC not used Appendix SA0143 RJ45 F to DB25 F Black Connector DTE to DTE SNO108 SNO116 RJ45 Pins 8 Computer DB25 A ERES A DTR 2 lt qx gt 6 8 TXD 3 gt 3 CTS 4 lt gt 4 GND 5 lt gt 7 RXD 6 lt 2 DSR 788 1 20 Other pins not used SA0144 RJ45 F to DB25 M Black Connector DTE to DCE SN0108 SN0116 Pins 8 Modem Device RJ45 DB25 RTS 1 lt r 4 DTR 2 lt _ gt gt 20 TXD 3 lt gt 2 CTS 4 lt gt 5 GND 5 lt gt 7 RXD 6 lt gt 3 DCD 7 lt gt 8 DSR 8 lt _ gt 6 Other pins not used SN0108 SNO116 User Manual SA0145 RJ45 F to DB9 M Blue Connector DTE to DTE SNO108 SNO116 RJA5 Pins 8 Computer DB9 FAS A CC Ca DTR 2 6 1 TXD 3 lt gt 2 CTS 4 lt gt 7 GND 5 lt 5 RXD 6 lt gt 3 DSR 788 gt 4 9 NC not used SA0146 RJ45 F to DB9 F Blue Connector DTE to DCE SN0108 SNO116 Pins 8 Modem Device R
62. to set up the COM port parameters for each of the SN0108 SNO116 s COM ports see Port Config page 26 All This button has two effects depending on whether the administrator or an ordinary user clicks it The administrator can use this function to Create Edit and Delete user profiles see User Management page 31 for details Ordinary users can only use this function to change their passwords and personal information see p User Manager page 45 Note Operators who have logged in via a RADIUS server see RADIUS Settings page 19 can view User Manager information but cannot make any changes to that information Continues on next page 39 SN0108 SNO116 User Manual Continued from previous page Button Authorization Function Administrator For security purposes Direct Access can limit the Only users attempting to log in to ports that have been specified as RAW TCP Ports and Real COM Ports see Operating Mode page 28 Administrator This page allows the administrator to see Only information about all the users who are currently logged into the SN0108 SN0116 see p 35 Administrator This page shows information about the SN0108 Only SN0116 s configuration see p 36 Administrator Clicking this button brings up the Event Log Only dialog box which allows the administrator to view all of the events that took place on the SN0108 SNO0116 see p 37 for de
63. tor s login name and password The default administrator name is administrator The default password is password For security purposes we strongly recommend that you change the default values to something unique The Comments field is optional It provides administrators with a place to enter personal comments Connection Control Session Timeout sets a timeout value If there is no input from the logged in operator for the amount of time set with this function the operator is automatically logged out and the session is terminated Valid settings are from 0 255 minutes A setting of 0 zero disables this function The default is 3 minutes 16 Chapter 4 Administration Network Network Configuration allows you to set up the network parameters for the SN0108 SNO116 Network Configuration HTTP fo Service Ports Lets you select the service ports that the SNO108 SNO1 16 listens for incoming data on Unless you have a specific reason for changing them we recommend you leave the default settings as they are IP Address The default is for a fixed IP address To give the SNO108 SNO116 a fixed IP address fill in the Primary IP to Alternate DNS Server fields with values appropriate to the network you are on SN0108 SNO116 User Manual To have the Station obtain its IP address automatically from a DHCP server 1 2 Put a check in the Obtain an IP address automatically DHCP checkbox
64. tors The Authorized Operators field indicates the users that are authorized to operate the port see User Management page 31 The information in this field is for viewing purposes only lt can t be changed on this page When you have finished making your settings choices click Update to save them To abandon the settings choices without saving them simply leave the page 29 SN0108 SNO116 User Manual Alert Settings The Port Alert Settings dialog box provides a way for you to be informed via email about problems that may occur on the devices connected to the SNO108 SNO116 s ports When a device has a problem such as a critical error that requires a reboot debug messages can be sent through its COM port When the SNO108 SNO116 receives such a message it can send an email to inform the user specified here of the problem You can have up to 10 types of alert emailed to you when a device generates them To configure a port to provide alert notification select it in the Select column then click the Alert Settings button A dialog box similar to the one below appears PO Ale O guratio Port 1D comi AlertStingi Alert String 2 Alert String 3 Ho Alert String 4 O Alert String 5 Alert String 6 Alert String Alert String 8 AAA Alert String 9 Alert String 10 7 Enable report from the following SMTP Server smpserver F My server requires authentication Accou
65. ual This User Manual is provided to help you get the most from your SNO108 SNO116 system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Overview Chapter 1 Introduction introduces you to the SNO108 SNO116 System Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup provides step by step instructions for setting up your installation Chapter 3 Browser Login explains how to log into the SNO108 SN0116 from your browser Chapter 4 Administration explains the administrative procedures that are employed to configure the SNO108 SNO116 s working environment Chapter 5 Browser Operation details concepts and procedures involved in the browser operation of your SNO108 SNO116 installation Chapter 6 Out of Band Operation describes how to set up the various serial port methods that can be used to access the SNO108 SNO116 when the network is unavailable Chapter 7 Virtual Port Management shows how to install the virtual COM port driver and to set up and manage the virtual COM ports An Appendix at the end of the manual provides technical and troubleshooting information xi SN0108 SNO116 User Manual Conventions This manual uses the following conventions Monospaced Indicates text that you should key in Indicates keys you
66. uick Start Guide 1 Registration Card Check to make sure that all of the components are present and in good order If anything is missing or was damaged in shipping contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the switch or to any other devices on the installation Features may have been added to the SNO108 SNO116 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright O 2004 2006 ATEN International Co Ltd Manual Part No PAPE 0241 2AXG Printing Date 10 2006 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners vii SN0108 SNO116 User Manual Contents Regulatory Information ooocooooococrr tees ii FOS A tae et ta ote AR dots it eke oe ON ii Wser Notices iis ste a Se eee ae ee ee e iii Safety Instructions ena ee n eee eee iv General nio a Ge ee ee oe ee a iv Rack Mounting ecuestre elie a ie eed cies AeA eae vi Package Contents 0 c cece ete tees vii About This Manuali eaea Ce aleg ee a de xi OVEIVIEW serio ort teh o ea tats ene cere a ee De xi ALTUSEN Information 0 0000 xiii Technical Support n asaan anaana eaae xiii Getting HeD ias id a in ad gees xiii Product Information
67. ular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE SN0108 SNO116 User Manual Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the device on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered
68. veral support options If you need to contact ALTUSEN technical support with a problem please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help xiii SN0108 SNO116 User Manual Product Information For information about all of ALTUSEN s products and how they can help you connect without limits visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller Inthe United States of America call 866 ALTUSEN 258 8736 In Canada and South America call 949 453 8885 In all other locations call 886 2 8692 6789 Visit ALTUSEN on the web at http www altusen com for a list of locations and telephone numbers xiv Chapter 1 Introduction Overview The SN0108 SNO116 Serial over the NET is a control unit that provides both In Band and Out of Band remote serial access to up to 8 SNO108 or 16 SNO116 servers or other serial IT devices hubs routers power management devices etc via a Telnet or SSH TCP IP connection Up to 8 SNO108 or 16 SNO116 Users can log in at the same time from any computer connected to the Internet whether down the hall or half way around
69. you end your session The bar along the left side is used to configure and control access to each of the SNO108 SNO116 s COM ports The functions of each of the buttons is described in Chapter 5 Unless you need to perform administrative functions you can skip to Chapter 5 now 14 Chapter 4 Administration Working Environment Configuration The icon bar at the top of the main screen is used by the administrator to configure the SNO108 SNO116 s working environment fn a f 2 8B 8 General Network Radius OOBC Date Time Firmware Logout An explanation of each of the configuration functions is given in the sections that follow General When you click the General icon the following dialog box appears General Settings System Information Station Name sno116 Station Description Administrator Name administrator Old Password Password Confirm Password Comments a Connection Control Session timeout 0 min 0 Disable Save Restore SN0108 SNO116 User Manual The dialog box is divided into three main panels as described below System Information The System Information section allows you to provide a name and description for the SNO108 SNO116 Station Providing a Station Name and Station Description is optional but makes it convenient to differentiate the Stations in large multistation installations Administrator This section sets the administra

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