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User Guide and Important Warranty Information

1. Applications for the copyright owner s permission to reproduce or make other use of any part of this publication should be made giving details of the proposed use to the following address The Company Secretary Baxi Heating UK Ltd The Wyvern Business Park Stanier Way Derby DE21 6BF Boiler Controls see opposite page for Operating Quick Reference Guide Full acknowledgement of author and source must be given WARNING Any person who does any unauthorised act in relation to a copyright work may be liable to criminal prosecution and civil claims for damages COLLECTIVE MARK THE MARK OF QUALITY FOR THE INSTALLATION COMMISSIONING AND SERVICING OF DOMESTIC HEATING AND HOT WATER SYSTEMS 2 Baxi Heating UK Ltd 2009 BSI amp ISO 9001 FM 00866 1 0 Quick Reference Guide Lockout If Lockout Light is ON or flashing the boiler will need resetting If Red Light Lockout occurs persistently consult your Installer or Service Engineer Key to Controls Burner On This indicates that the Burner has fired up and is heating Green Light your system Mains On This indicates that there is electricity to the Boi Green Light Boiler Temperature Turn the Boiler Temperature Control Knob clockwise to Control Knob increase or anticlockwise to decrease the temperature Boiler Temperature Control Turn the Boiler Temperature Control Knob clockwise to increase or anticlockwise to g decrease t
2. Bottom 130mm y Left side 5mm Right Side 5mm A Front 5mm In Operation 130mm 610mm For Servicing yY 7 If your boiler is installed in a compartment do not use it for storage purposes Do not obstruct any purpose provided ventilation openings Fig 8 Flammable materials must not be stored in close proximity to your boiler 9 Avoid skin contact when your boiler is in operation as some surfaces may get hot e g pipework 10 Ensure that the flue terminal outside the house does not become damaged or obstructed particularly by foliage I It is important that the condensate drain system is not blocked modified or damaged in any way as this would affect the operation of your boiler Your installer should have insulated any exposed pipework At Least 5 Cleaning the Outercase The painted panels should be wiped with a damp cloth and then dried completely Do not use abrasive cleaning agents Boiler Protection The protection systems listed below will always be working whilst the gas and electricity supplies to the boiler are on For Servicing Purposes To ensure the boiler is protected during very cold conditions a frost protection feature is built in to the boiler If the boiler temperature falls below 4 C the boiler will fire until a temperature of 15 C is reached 2 The boiler incorporates a built in pump protection feature which continually monitors the t
3. as set out in the installation instructions this includes the need to flush the system effectively and add a suitable corrosion inhibitor Any damage caused by hard water scale deposits and or aggressive water resulting from corrosion Any other defects or failures either in the connected heating system or outside of the boiler itself Faults caused by inadequate supply of electricity gas or water to the property Installations within commercial settings for which this boiler was not designed Reimbursement of any third party repair or replacement costs that we haven t been told about or agreed with you in advance Compensation for consequential losses e g loss of earnings business losses stress and inconvenience arising from a production breakdown including repair delays caused by factors outside our reasonable control Annual Service To ensure you receive the maximum efficiency from your boiler we recommend your boiler has an annual service so you and your family can continue to enjoy heating and hot water comfort To arrange an annual service from one of our Baxi Heating UK Ltd heating experts please call Tel 0844 871 1545 Comp N 5116961 Iss 5 12 09
4. i YES She Timer ON ane ge fitted set high enough NO 15 ny 20 WWW o gt Zs S S eee aaa calling for heat Typical examples of external timer CH ON CH OFF 1I arn PE G Turn Room Thermostat Gee to maximum setting typical example shown se Ensure timer is set for Central Heating ON see any instructions supplied with timer If you don t know what you need to do to get the boiler to light or need help with the system and controls contact your installer as soon as possible Baxi Heating UK Ltd 2009 3 0 Clearances Care of the Boiler 5mm Min 400mm 5mm Min 2 gt a we For your Safety This appliance must have been installed in accordance with h the manufacturer s instructions and the regulations in force 125mm 2 Any modification that may interfere with the normal operation of the appliance without express written permission E J from the manufacturer or his agent could invalidate the appliance warranty In GB this could also infringe the Gas Safety Installation and Use Regulations 3 Your boiler must not be operated without the casing correctly fitted 595mm 4 Do not interfere with any sealed components on this boiler 5 Take note of any warning labels on your boiler 6 Your boiler should have the following minimum clearances for Safety and Maintenance Figs amp 2 Top 125mm
5. MAIN User Guide and Main HE Important Warranty Information Condensing Central Heating Boiler Please keep these instructions in a safe place If you move house please hand them over to the next occupier Baxi Heating UK Ltd 2009 Section Page Natural Gas 1 0 Quick Reference Guide 3 Main 9 HE GCN 41 474 01 2 0 Troubleshooting 4 Main 12 HE G C N 41 474 02 3 0 Clearances Care of the Boiler 6 Main 15 HE G C N 41 474 03 a Main 18 HE 4 0 Legislation 7 G CN 41 474 04 Main 24 HE 5 0 Warranty amp Service 8 G C N 41 474 05 The Benchmark Scheme Baxi Heating UK Ltd is a licensed member of the Benchmark Scheme which aims to improve the standards of installation and commissioning of domestic heating and hot water systems in the UK and to encourage regular servicing to optimise safety efficiency and performance Benchmark is managed and promoted by the Heating and Hotwater Industry Council For more information visit www centralheating co uk Baxi Heating UK Ltd 2009 All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means or stored in any retrieval system of any nature including in any database in each case whether electronic mechanical recording or otherwise without the prior written permission of the copyright owner except for permitted fair dealing under Copyrights Designs and Patents Act 1988
6. eemed to meet the requirements of Directive 92 42 EEC on he energy efficiency requirements for new hot water boilers fired with liquid or gaseous fuels Type test for purpose of Regulation 5 certified by otified Body 0087 Product Production certified by otified Body 0086 For GB IE only Benchmark Commissioning Checklist Please ensure that the installer has fully completed the Benchmark Checklist on the inside back pages of the installation instructions supplied with the product and that you have signed it to say that you have received a full and clear explanation of its operation The installer is legally required to complete a commissioning checklist as a means of complying with the appropriate Building Regulations England and Wales 2 All installations must be notified to Local Area Building Control either directly or through a Competent Persons Scheme A Building Regulations Compliance Certificate will then be issued to the customer who should on receipt write the Notification Number on the Benchmark Checklist 3 This product should be serviced regularly to optimise its safety efficiency and performance The service engineer should complete the relevant Service Record on the Benchmark Checklist after each service 4 The Benchmark Checklist may be required in the event of any warranty work and as supporting documentation relating to home improvements in the optional documents section of the Home Informa
7. he temperature Resetting the Boiler f the Red Lockout Light is ON or FLASHING turn the temperature control knob to the off position and when the ockout light goes off turn control knob back to required setting the boiler will fire up and return to normal operation If lockout occurs frequently a fault is indicated and you should contact your installer Baxi Heating UK Ltd 2009 3 Boiler not working START YES Is there electricity to the Make an the gas boiler Green Mains ON supply is turned ON Light lit and check if other gas appliances are operating e g fire cooker Mains ON Light NO Green If no gas consult your supplier No Check electrical supply to boiler is switched on YES Is the Red Lockout Light illuminated or flashing Lockout Red o DO ADO ves Turn the Temperature Control Knob to the off position and when the red light goes off Turn control knob back to required setting Temperature nsss 0 004 Control Knob 456 4 Baxi Heating UK Ltd 2009 2 0 Troubleshooting YES Is the Green Burner ON NO gt Lightlit Burner ON Light Green teseseerereereresreseseenene p gt O 846 0 YES Boiler operating satisfactorily CONTACT YOUR INSTALLER OR SERVICE ENGINEER If the light does not go out or keeps coming on 2 0 Troubleshooting Is the Room Thermostat if YES
8. ickly as possible Nothing in this warranty will affect your statutory consumer rights What you need to do if you experience a problem with your heating system or the operation of the boiler You should always contact your installer first because the fault may not be related to the boiler If your installer confirms that the fault is within the boiler it self and he she can t repair it our friendly customer service team is on hand to help Simply call our service division heateam on 0844 871 1570 to book an engineer visit or for any general advice that you may need Our contact centre is open Monday to Friday 8am 6pm weekends and Bank Holidays 8 30am 2pm excluding Christmas Day and New Years Day When calling heateam it would be helpful if you could have the following information to hand boiler serial number see opposite 2 boiler make and model number 3 Your installer name and address details 4 Proof of purchase if you do not have the boiler serial number What this warranty covers Free of charge repair or replacement of components found to be faulty from manufacture Free of charge replacement of the complete unit provided always that the failure is related to a manufacturing fault that cannot be repaired or is uneconomic to repair The warranty runs for 12 months from the date your product is installed What this warranty does not cover Repairs to boilers which haven t been installed and commissioned properly and
9. ime since the pump last operated The pump will run for around 2 minutes if it has not run in the last 24 hours This may occur during the night when Seam p 260mm gt your heating controls are set to off 3 The boiler is fitted with a safety thermostat to protect In Operation Fig 2 against overheating of the water If this thermostat operates the boiler will lockout and the Lockout Red light will flash once a second The boiler will require resetting before it will re light 4 A frost thermostat may have been fitted to your system 6 Baxi Heating UK Ltd 2009 Your installer will have advised you of this In an Emergency If a water or gas leak occurs or is suspected the boiler can be isolated at the inlet valves as follows Using a suitable open ended spanner turn the square nut on the gas tap through 90 s turn in a clockwise direction to isolate the gas supply at the boiler 2 The isolating valves can be closed by turning their taps to the right towards the wall 3 Call your Installer or Service Engineer as soon as possible Warning If you smell gas Do not operate light switches Do not operate any electrical equipment Do not use a telephone in the hazardous area Extinguish any naked flame and do not smoke Open windows and doors in the hazardous area Turn off the gas supply at the meter Warn any other occupants and vacate the premises Telephone the National Gas Emergency Ser
10. tion Pack Please complete the boxes below Serial Number Date of Installation OOOOOL DODMMY Y Installer Details name address and contact number s Lower Door Panel Label All descriptions and illustrations provided in this leaflet have been carefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our standard Conditions of Sale which are available on request MAIN A Trading Division of Baxi Heating UK Ltd 3879156 A Division of Baxi Group Brooks House Coventry Road Warwick CV34 4LL After Sales Service 0844 871 1570 Technical Enquiries 0844 871 1555 Website www mainheating co uk e amp oe A BAXI GR UP company Baxi Heating UK Ltd 2009 5 0 Warranty amp Service Standard Warranty Term amp Conditions 12 Months Free Warranty register today To receive your 2 months free warranty please complete the form supplied with the boiler or simply call heateam the service of Baxi Heating UK Ltd on 0800 731 1644 Our promise to you If you experience a fault with your new boiler we aim to provide a safe and high quality repair service supported by our dedicated national network of highly skilled engineers If your installer can t resolve the problem for you we will do everything we can to get an engineer out to you as qu
11. vice on 0800 I 11 999 Faulty boiler If it is known or suspected that a fault exists on the boiler it must not be used until the fault has been corrected by a competent person Baxi Heating UK Ltd 2009 4 0 Legislation Installation Commissioning Service amp Repair This appliance must be install in accordance with the manufacturer s instructions and the regulations in force Read the instructions fully before installing or using the appliance 2 In GB this must be carried out by a competent person as stated in the Gas Safety Installation amp Use Regulations 3 Definition of competence A person who works for a Gas Safe registered company and holding current certificates in the relevant ACS modules is deemed competent 4 IN IE Eire this must be carried out by a competent person as stated in I S 813 Domestic Gas Installations Lifting This product should be lifted and handled by two people Stooping should be avoided and protective equipment worn where necessary Carrying amp lifting equipment should be used as required e g when installing in a loft space All Gas Safe registered engineers carry an ID card with their licence number and a photograph You can check your engineer is registered by telephoning 0800 408 5500 or online at www GasSafeRegister co uk The boiler meets the requirements of Statutory Instrument The Boiler Efficiency Regulations 1993 No 3083 and is d

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