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Avaya BCM450 Configuration Guide

1. 2010 00000229 Page 15 of 34 Select Resources gt telephony resources gt Module IP trunks gt SIP Proxy Mone gt SIP Proxy Domain Service domain Route all calls using proxy on MCDN none Optional IP address for legacy routing IP address blank Port 5060 Outbound proxy table Name Service IP address or a name that represents the SBC IP address Service IP address Port 5060 Load balance weight 1 or O When the weight is set to 1 all calls will use this device first The device with a weight of O will be a failover device in the event the primary is unavailable Keep alive options If the redundancy option is not used us a weight of 1 and only 1 table entry Service IP addresses and Domains will be provided by Bell Canada AAA Reviewed Avaya BCM Solutions Test Lab 16 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 16 of 34 Select Resources gt telephony resources gt Module IP trunks gt SIP Media Parameters 2 411 ULaw Preferred Codecs The selected list should only contain the codec that we want to use G711 u law or G729 only Settings Enable voice activity Detection off Jitter buffer auto G 729 payload size 20 G 723 payload size not applicable G 711 payload size 20 Fax transport G 711 Force G 711 for 3 1k audio off Provide in band ringback off AAA Reviewed 03 17 2010 Avaya BCM S
2. concurrent call DS 0 equivalent is also used sometimes Customers can buy one or more concurrent calls to enable more than one call to be established simultaneously Purchasing multiple trunks is referred to as a trunk group so purchasing a trunk group with ten trunks would allow ten simultaneous calls to be carried on at once using that trunk group A rate centre represents the local calling area wherein customers can call each other without incurring toll charges lf a customer buys one trunk one concurrent call in the Toronto rate centre 416 they have purchased the capability for anyone on their corporate network to make one local call within that rate centre If the customer places a trunk call to a location that is outside their local rate center they would be charged for a long distance call Callers in the Toronto 416 calling area must pay long distance to call the 514 rate centre in Montreal for instance AAA Reviewed Avaya BCM Solutions Test Lab 6 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 6 of 34 4 0 Reference Topology Primary Service Site phone to Network Media and Signaling fro Media Path from IP customer IP Border SIP elemen Server Nortel Devica Signallin a i Redundant Signaling and Media Terminatio poin element Server And GW Device Backup redundant Service Site 5 0 Te
3. 1 0 10251 216 4630 Comp ClM stem Startup Startup complete Service Manager and scheduling services avallable Power LED solid green Status LED 8g System Startup Element Manager is available Power LED sold green status LED flashing green voicemail is operational system Startup Telephony and Voicemail active Power LED flashing green Status LED flashing green MEC Modem Disabled l DSP l initialized AAA Reviewed Avaya BCM Solutions Test Lab 32 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 32 of 34 14 0 Acronyms A AAA DNS Domain Name Resolution G 711 Voice Codec Uncompressed oi Cae ons om A Pat O Py Renee AAA Reviewed Avaya BCM Solutions Test Lab 33 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 33 of 34 2010 Avaya Inc All Rights Reserved Avaya and the Avaya Logo are trademarks of Avaya Inc All trademarks identified by and are registered trademarks or trademarks respectively of Avaya Inc Nortel Nortel Networks the Nortel logo and the Globemark are trademarks of Nortel Networks All other trademarks are the property of their respective owners The information provided in these Application Notes 1s subject to change without notice The configurations technical data and recommendations provided in these Appl
4. 8 0110 4167601291 11408 2004 2007 2050271 x 2314 0102 4167601292 1140620042007 2050 2271 x BMulrriy o104 4167601297 1140820042007 2050 2271 x 2316 0109 4167601296 12530 2317 0103 41676012394 11 208 2002 2318 0111 4167601295 112082002 BDavis 01104 4167601290 AppreRing 4167601 290 What is important on this tab is that Pub OLI is set and the Pub Received number is set Pub OLI This is set to the number that you want to use when a call leaves the PBX toward the SIP trunk Pub Received This is the number assigned to this set on inbound calls and will cause the set to ring AAA Reviewed Avaya BCM Solutions Test Lab 25 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 25 of 34 Select telephony gt Sets gt Active Sets gt Line access gt Line pool Access B la E A For sets that need access to the SIP trunk they must have access to BlocA AAA Reviewed Avaya BCM Solutions Test Lab 26 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 26 of 34 12 5 Analog Sets Select telephony gt Sets gt Active Sets gt Active Sets gt Capabilities and preferences gt Capabilities A 1 4 a m m F x a To enable DTMF you must turn on Receive short tones If turned off DTMF do not work correctly in all cases This setting only applies to analog sets Receive
5. AVAYA Avaya BCM Solutions Test Lab Business Communication Manager BCM 50 Release 3 0 and BCM450 Release 1 0 Configuration Guide for Bell Canada SIP Trunking Issue 1 0 Abstract This document provides guidelines for configuring a SIP Trunk between a BCMS0 Release 3 0 or BCM450 Release 1 0 and Bell Canada SIP Trunking Service AAA Avaya BCM Solution l of 34 Reviewed Test Lab BCMS0R3 BCM450R Configuration Guide For Bell 03 17 2010 2010 00000229 Table of Contents TABEE OF CONTENTS 0 ada 2 TOTATRODUCTION Sunat s see dessewuaseustueed suosmeuscaeeeeuacsonteves 4 20 PREREQUISITES o A AS A A A 5 AA READIN aeeoe a Scar ta daaeaoas ai a ate su aaetae wena amine S 3 30 SIP TRUNKING SERVICE OVER VIE Viso id 6 FEW TATTIS SIFA RUN INO a AT E EN O E OEE O TO A 6 4MREFERENCE TOPOLOG Y iio R a a aisoisieioiudiss 7 5S0 TESTED EQUIP MEN Ei A ia 7 60 PRATURES is aaa 8 6 BASIC FEATURES SUPPORTED toallero lios 8 6 2 TRUNK GROUP SELECTION FOR ORIGINATING GALLS suitte aldeas 8 TORERO aiii 8 A PPP O eects 9 INO TUN ICO eds tdi 9 0 DEATURES NOT SUPPORT BD os visccetaas AAA AREAS did 10 7 0 DEPLOY MEN FE CONSIDERA TIONS vvesccsseiestceceedesteerscceccenecsnseentaat dran Eee Eror eee Eo r EEE EA E Esr sen E Es oaa EREE E aR bruist 10 8 0 MEDIA CODECS FOR BELL SIP TRUNKING wisssccsccecoccsccsccesccccisedvccssnsscessdectsecbescsetestsecssbeessssdececvescesdsessecsdeessecesasseess 10 9 0 REQUIRED SERVICE CONFIGURATION INFORMATION ccc
6. BCM Solutions Test Lab 11 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 11 of 34 e 101 xxxx NDC call from 13 to 40 digits Casual Dial Call e 911 e 411 611 711 211 311 511 811 e 1 xxx 999 1212 e 310 xxxx Call e 1 900 and 1 976 Call AAA Reviewed Avaya BCM Solutions Test Lab 12 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 12 of 34 11 0 Configure DNS Optional There are two requirements for name resolution to support SIP Trunking calls They are summarized briefly below For more detailed information please refer to the SIP Trunking Interface Document Bell resolves PBX domain e A DNS resolution is needed for SIP trunking to reach the PBX This DNS resolution can either be managed by customer DNS server or managed by Bell Canada e lf Managed by Bell Canada the PBX destination IP address es needs to be provided to Bell Canada e If Managed by the customer the customer needs to provide DNS access for the SBC to query the PBX domain The domain is agreed upon during service setup and must resolve to the PBX IP address via an SRV and A records PBX resolves Bell service domain e Bell Canada provides redundant connections for the service To provide redundancy the customer PBX can utilize DNS SRV records to resolve 1 or more Service interface IP ad
7. Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 3 of 34 1 0 Introduction This document will cover the basic setup of the Nortel BCM50r3 and BCM450r1 for use with the Bell Canada SIP Trunking service e Testing was performed in accordance to the Bell Canada test plan and all the core features of the SIP Trunking service were verified e The BCM50 and 450 configuration detailed in this document was verified in a lab environment with a minimal configuration used to ensure proper interoperability between Bell s SIP network and the system under test DISCLAIMER The configuration described in this document details only the minimum configuration required for interoperability to be successful so care must be taken by the network administrator to ensure this configuration is valid for their deployment network accounting for version differences and possible feature conflicts with their CPE environment as well Note all test cases where run BCM50 R3 hardware Minimal testing was performed on the BCM450R1 system as the function of the BCM50R3 and BCM450R1 systems are identical this service AAA Reviewed Avaya BCM Solutions Test Lab 4 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 4 of 34 2 0 Prerequisites This document assumes the reader possesses administrator level knowledge in regard to the deployment and configuration of
8. In this example trunk group identified by the label rate_613 and trunk context sipt bell ca are used to route this particular outbound call OTG Including an OTG parameter in the From P Asserted Identity or Diversion SIP header fields will indicate to the SIP Trunking service that the customer wishes to use originate a call within the trunk group specified by the otg parameter The value of this parameter is defined during the service setup process Example SIP Headers From lt sip 6135604063 company ca user phone otg rate_613 gt P Asserted Identity lt sip 6135604063 company ca otg rate_613 gt Diversion lt sip 6135604063 company ca user phone otg rate_613 gt Each of the header parameters above can be used to specify the trunk preference for this call to the SIP trunking service In this example the customer wants the call to be placed using the settings for trunk group 613 including billing and capacity management No Trunk Selected If none of the preceding trunk selection mechanisms are used for a given outbound call the SIP Trunking service will use the calling party s default trunk for that call The default trunk is selected using the identity of the call originator which is typically specified by the contents of the SIP From header If the From header is encrypted or set to anonymous then the service will use the contents of the P Asserted Identity header instead Note currently the BCM d
9. P messaging required for the service AAA Reviewed Avaya BCM Solutions Test Lab 22 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 22 of 34 Select telephony gt Dialing Plan gt Routing gt Routes Route 001 User pool BlocA DN Type Public Unknown Select telephony gt Dialing Plan gt Routing gt Destination Codes Routes Destination Code _ NormalRoute Aboorredtenctn widcereo fi 2 la Ja js Je I Ja fs A ee ee 001 All m r B E E E T T E Destination Code 9 this is the code to seize the SIP trunk Normal Route 001 Absorbed Length all send all dialed digits except the 9 AAA Reviewed Avaya BCM Solutions Test Lab 23 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 23 of 34 Select telephony gt Dialing Plan gt Line pools The Line Pool BlocA must contain the DN s of all sets to access the SIP trunk AAA Reviewed Avaya BCM Solutions Test Lab 24 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 24 of 34 12 4 Set configuration Select telephony gt Sets gt Active Sets gt Line access gt Line assignment 7 a ae mam T7316E 2224 0404 4167601299 Analog 2233 0413 Analog 2234 0414 Analog 2255 0415 Analog 2256 0416 1140820042007 2050 2271 x 230
10. dresses These IP addresses are provided during service setup AAA Reviewed Avaya BCM Solutions Test Lab 13 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 13 of 34 12 0 Configure the BCM This section covers the base configuration of the BCM to interface with Bell Canada s SIP Trunking Service The customer administrator will use the Business Element Manger to implement the following BCM configuration examples 12 1 IP trunk Settings Select Resources gt telephony resources gt Module IP trunks gt IP Trunk Settings Forward redirection OLI off Remote Capacity MWI off Send name display on Ignore in band DTMF in RTP off Select Resources gt telephony resources gt Module IP trunks gt SIP Settings Disabled sbc160 itech ca 5060 Fallback to circuit switched optional on or off depends on PBX deployment AAA Reviewed Avaya BCM Solutions Test Lab 14 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 14 of 34 Dynamic payload 120 Local Domain PBX domain Call signaling port 5060 PBX domain will be determined and set as part of the activation process with Bell Canada AAA Reviewed Avaya BCM Solutions Test Lab 15 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved
11. ey Laos ds ea RE es 22 AAA Reviewed Avaya BCM Solutions Test Lab 2 of 34 03 17 2010 Application Notes BCMS0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 2 of 34 Select telephony P Dialing Plan gt Routine D Routes di eer i a a is 23 Select telephony gt Dialing Plan gt Routing gt Destination COdE6S ooooonnooocccccccononannonnnonononnnnnonnnonnonnnnnnnnnnonncnnnnnnnnnnns 23 Select telephony e Dialite Plan PLNE POIS A AAA A a aa 24 ZADET CON PIGU RA TON inon A a T E 25 Select telephony gt Sets gt Active Sets gt Line access P Line assignment c ooooooccnnnnooncnncncconnnnnnnnnnnnononnnnonononcnnnnnnnanannnos 25 Select telephony gt Sets gt Active Sets gt Line access P Line pool ACCESS ooooccnnnnoooooncccononononnnnnnononnnnnnnnnncnnnnnananannnoos 26 POAN OCS I O ea e E T deidad 2l Select telephony gt Sets gt Active Sets Active Sets gt Capabilities and preferences P gt Capabilities ooonmmmmmmm 27 A E O E A cea tence 28 TDA WAS SCHVICCS FP DOS iS AA A A A Acasa eg esa a 28 ISO FAO amp TROUBLESHOOTING ssccssestececesssccesecscscaseasncdacssaberesenscscastssccsasusseustabecesessoacaubsescnatenseeressacccacacedeeauacechascuetaaeces 29 13 SYSTEM MONITORING WITA BEVMEMONTO Rpte eii 29 13 2 REAL EIME DISPLAYS OF BEM ALARMS cuido 31 LECACKONYI IS cd ocio 33 AAA Reviewed Avaya BCM Solutions Test Lab 3 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1
12. ication Notes are believed to be accurate and dependable but are presented without express or implied warranty Users are responsible for their application of any products specified in these Application Notes If you have any issues with the solution described in this document please contact 1 800 4 NORTEL AAA Reviewed Avaya BCM Solutions Test Lab 34 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 34 of 34
13. l be used independent of the codec preference in the SDP to the PSTN e Call forwards do not include the original caller display information instead these calls will appear as if they originated from the set doing the forwarding e When an INVITE request from the BCM50 R3 or BCM450 R1 is challenged BCM responds to the challenge by sending an INVITE but the latter INVITE does not contain a PAI header e Additional licensing maybe required on the BCM to support deployment requirements To connect the Bell SIP trunks you will need at a minimum the IP Trunks module 8 0 Media Codecs for Bell SIP Trunking Bell SIP Trunking service provides support for G 711 and G 729 codecs The G 711 codec is the default for SIP Trunking customers but they may choose to sign up for SIP Trunking as G 729 subscribers in order to take advantage of the bandwidth saving a compressed codec offers them The SIP Trunking service infrastructure provides transcoding services to manage and alter the media path for calls where G 729 can t be supported end to end The transcoder s intervention allows G 729 customers to view their service as a G 729 only service and they need not consider the media capabilities of the called party s device or network as the transcoder mediates the negotiation if required and encapsulates any discrepancies between the customer s codec choice and that of the parties they place calls to or receive calls from AAA Reviewed Avaya BCM Soluti
14. launch button You can also start The BCM monitor tool for the windows start menu __ System Metrics __ Telephony Metrics 9 Utilities Pina Trace Route Ethernet Activity Reboot Reset Diagnostic Settings IP Set Port Details Backup and Restore JJ Software Management AAA Reviewed Avaya BCM Solutions Test Lab 29 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 29 of 34 The below usage indictors tab Gives general information on CPU Memory Media resources and Telephony Devices BCM Monitor Bemm50r3 1 TEE ae ae pinay i 1 h ri FRA as y j Yre y i j e Tal ere as AAA Reviewed Avaya BCM Solutions Test Lab 30 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 30 of 34 The IP devices tab show the status of IP devices connected to the system as well as devices that are not currently connected to the system If a device is in an active call then additional information is show in the RTP Sessions and Info columns Additional RTP session information is available on the RTP Sessions TAB BCM Monitor Bemm50r3 SG a 5 AA 301 1140 did not connect since 302 1120 1010251 2355000 ONLINE since Fri Dec 303 11205 did not connect since 13 2 Real time display of BCM Alarms The BCM generates many types of alarms looki
15. ng at alarms generated can give clues to the state of the BCM and errors that may have occurred These alarms are visible in the Administration tab under General Various alarms can be additionally configured in the Alarm Settings section AAA Reviewed Avaya BCM Solutions Test Lab 31 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 31 of 34 2010 01 11 16 44 23 2010 01 11 16 43 15 2010 01 11 16 43 11 2010 01 04 13 44 34 2010 01 04 13 44 25 2010 01 04 13 44 15 2010 01 04 13 34 12 010 01 04 1333 52 12 18 13 09 13 10 19 08 52 30200 information 30200 information 30200 information 265 minor 265 minor 63 minor 30200 information 30200 information 10309 information 10908 information 44000 information 10907 information 6024 information 40002 information User logon User nnacimin Host 67 69 249 60 5630 Comp CIh User logon User nnacdimin Host 57 69 249 55 6627 Comp CIh User logon User nnacdimin Host 67 69 249 50 5625 Comp Clh Test Event Core Telephony Outgoing trunk could not be seized Handshake between the system and network taled Test Evert Core Telephony Outgoing trunk could not be seized Handshake between the system and network failed Test Evert Core Telephony Outgoing trunk could not be seized Handshake between the system and network tailed User logon User nnadmin host 10 10 251 216 4634 Comp CIm User logan User nnacimin Host
16. oes not support trunk group selection within the IP trunk interface via the additions of specific SIP headers as described above so by default the No Trunk Selected mechanism is used AAA Reviewed Avaya BCM Solutions Test Lab 9 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 9 of 34 6 3 Features not supported e SIP REFER o The REFER method is not supported under Bell s SIP Trunking service e T 38 Fax Protocol o T 38 Fax transmissions are not supported by Bell SIP Trunking service In band Fax transmissions using G 711 transport have been verified in Bell s SIP Trunking verification tests e Modem transmissions not supported o Modem connections are not supported over the Bell SIP Trunking at this time Although these connections may work e Call Connected Network Name Display This feature is not supported by the SIP Trunking service Name and Number display is presented as provisioned in the SIP Trunking core elements 7 0 Deployment considerations e Aclear media path from IP sets to the sip trunk interface is required The IP set determines the available codec used for media exchange e Trunk selection for the service is based on the From and PAI headers of the sip message The headers are configured at a set level Explicit trunk group selection is not supported on the BCM devices e Ifthe call contains both G 711 and G 729 G711 wil
17. olutions Test Lab Application Notes 2010 Avaya Inc All Rights Reserved 2010 00000229 17 of 34 BCM5S0R3 BCM450R1 Configuration Bell Page 17 of 34 Select Resources gt telephony resources gt Module IP trunks gt SIP URI Map subscribered bd unknown 2164 specialeld udp cdp specialprvate o O unknown private S subscriberprivate S E E SIP Domain Names e 164 National blank this field Unknow Unknow blank this field All other fields should remain at the default settings AAA Reviewed Avaya BCM Solutions Test Lab 03 17 2010 Application Notes 2010 Avaya Inc All Rights Reserved 2010 00000229 18 of 34 BCM50R3 BCM450R1 Configuration Bell Page 18 of 34 Select Resources gt telephony resources gt Module IP Sets gt SIP Authentication Authentication only Unauthorized alptitechoca bomoOtrunk tech SBC Authentication Local SIP Authentication Local Authentication off Remote Accounts Realm Service domain User ID Authentication Credentials user id Description a label describing the account Authentication Credentials will be determined and set as part of the activation process with Bell Canada AAA Reviewed Avaya BCM Solutions Test Lab 19 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 19 of 34 12 2 IP set Settings Select Resources gt telephony resources gt Module IP Sets g
18. ons Test Lab 10 of 34 03 17 2010 Application Notes BCMS0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 10 of 34 NOTE The only valid ptime value for media codecs on the SIP Trunking service is 20 ms All supported codecs must abide by this restriction The ptime is specified in the SDP part of the SIP signaling which is used to negotiate the media path for each session 9 0 Required Service Configuration Information Service domain This is the domain name used by the service and will be inserted into the To field of all sip messages generated by the PBX destined for the SIP Trunking interface and in the From header of all sip messages destined for the PBX from the SIP Trunking interface The service domain for Bell SIP Trunking service is siptrunking bell ca PBX domain The PBX domain is the domain name that will be used by the SIP Trunking service to resolve the IP address of the customer PBX that is using the SIP Trunking service This domain will be present in the To header of all SIP messages generated by Bell SIP Trunking service to direct inbound calls to the customer s SIP trunks This PBX domain is also expected to be the domain presented in the From header of SIP messages entering the SIP trunk from the customer PBX An example of a PBX domain specification would be pbx1 customer com Service IP address The service IP address will be supplied to the customer by Bell The se
19. placing calls into any rate centre that they do not have a local presence dedicated trunk for For instance an Ottawa based trunk subscriber can place local calls to Toronto customers if they have purchased a trunk for the 416 rate centre The ability to select an outbound trunk on a per call basis allows a customer with multiple trunks to originate their call from within a rate centre that is local to the called party This selection is accomplished through one of the following mechanisms listed in order of precedence TGRP RFC 3904 RFC 4904 describes a standardized mechanism for conveying trunk group selection parameters within sip and tel URIs Bell Canada SIP Trunking service expects a trunk group selection to be conveyed in the contact header for calls originating on the PBX and destined for the PSTN The trunk group parameters detailed below are specific to the Bell Canada SIP Trunking service These parameters are defined during the service setup process Example SIP Header Contact lt sip 6131112222 tgrp rate_613 trunk AAA Reviewed Avaya BCM Solutions Test Lab 8 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 8 of 34 context sipt bell ca gw1 example com user phone gt The example shows the trunk selection parameters are to be inserted between the user and domain parts of the contact address and are semicolon delimited
20. rvice address will be the IP address or addresses of the customer facing SIP trunk interface s on Bell s Session Border Controller s PBX IP address The IP address of the customer s PBX that inbound calls will be directed to The customer s PBX domain must be resolved to this address when an inbound call is processed by the SIP Trunking service Authentication Credentials This will be the authentication credentials used to authenticate SIP invite messages sent to Bell This will consist of a user and password 10 0 SIP Trunking Dial Plan Overview The SIP Trunking service will accept call requests with destinations according to the North American Number Plan NANP http en wikipedia org wiki North_American_Numbering_ Plan If the service receives a request for a destination number that is not in service or has a malformed number a proper announcement treatment will be applied Please note that the service will accept 10 digit and 11 digit call requests for local and long distance calls Depending on the purchased rate long distance charges may apply The following list shows a non exhaustive dial plan example we used in our testing 10 Digits and 11 Digits for Local and Long Distance Call long distance charge may apply 0 10D Call operator assistant NA LD Call 01 International NDC from 8 to 35 digits Operator Assistant International Call Toll Free Call 1 800 1 888 1 877 011 International Call AAA Reviewed Avaya
21. short tones on AAA Reviewed Avaya BCM Solutions Test Lab 27 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 27 of 34 12 6 QOS DATA Services gt QOS The QOS values for signaling and media are supported by the service Signaling will use a value of CS5 and Media will use a value of EF On the BCM these can be configured in the Data Services gt QOS section AAA Reviewed Avaya BCM Solutions Test Lab 28 of 34 03 17 2010 Application Notes BCM50R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 28 of 34 To provide QOS end to end it may be required to set similar parameters to the above on the IP sets The configuration of these values is not covered in this document Device specific documents should be reference for the procedures on setting these values 13 0 FAQ Troubleshooting Several commands and tools can be used to troubleshoot the SIP functionality from the CPE point of view This section identifies a few of them but many other commands and tools are available Please refer to vendor documentation for more detailed explanation of features and functions 13 1 System Monitoring with BCM Monitor The BCM monitor tool provides information on the general health of the BCM and utilization of system resources To launch the BCM Monitor go to administration options in the BCM element manager then choose the
22. sssssssssssssssssscccscsssssssscccsccssssssssscssssssssssssscsessees 11 10 0 SIP TRUNKING DIAL PLAN OVERVIEW cssnasiisiinnta noite aiii ds 11 ELOCONEIGURE DNS OPTIONAL od aai 13 TO CONFIGURE THE BC Mocioni ao a sake a 14 DZ eT TRUNK SETIN G S ernn T A A E E 14 Select Resources gt telephony resources gt Module IP trunks gt IP Trunk Settings 14 Select Resources gt telephony resources gt Module IP trunks gt SIP Settings ooonninnnnnnncnnnnnnnnccnccccnnnnannnononononnnnonannnos 14 Select Resources gt telephony resources gt Module IP trunks gt SIP Proxy occcccccccccccccccccccccessssceccecscessssseeeeseseessssseesees 16 Select Resources gt telephony resources gt Module IP trunks gt SIP Media Parameters ccce 17 Select Resources gt telephony resources gt Module IP trunks gt SIP URI Map 18 Select Resources gt telephony resources gt Module IP Sets gt SIP Authentication oooooocccnnnnooocncccononannnnnnncnnnnnanananonos 19 AA SET 5B UNG S ol etaeaas ton print Senanidaa gated cadane malas oud sseeanen tes tevesaoe nian tesa emeane ait 20 Select Resources gt telephony resources gt Module IP Sets gt IP Terminal global Settings oooooonnnnnnnnnnncnnnnnnnaaacnnnnoss 20 Select Resources gt telephony resources gt Module IP Sets gt IP Terminal Details ooonnnnnnnnnnnncnnnnoooccncnccononannnnnnnoos 21 1223 DATING PELAN SEM DINGS und ii 22 Select telephony gt Dialing Plan gt Public IN CLW OF ii A Aa
23. sted Equipment Bell service is compatible with BCM50 and BCM450 The following list summarizes the version and patch levels of the hardware that has been validated as compatible in the Bell lab e BCM50 R3 System Software Version 6 0 2 05 237 patch 203 200909 1 e BCM450 R1 System Software Version 9 0 1 20 533 patch 007 200908 AAA Reviewed Avaya BCM Solutions Test Lab 70f 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 7 of 34 6 0 Features 6 1 Basic Features Supported The following list summarizes the base feature set for Bell SIP Trunking that has been verified on the tested equipment e Basic Call using G 729 or G 711ulaw e Calling Party Number Presentation and Restriction e Calling Name e ntra and Inter site Call Transfer e ntra and Inter site Conference e Call Hold and Resume e Call Forward All Busy and No Answer e Fax using G 711 passthru e TTY using G 711 passthru e Outbound calls to IP and TDM networks 6 2 Trunk Group Selection for Originating Calls The charging model for Bell SIP Trunking service is based upon Bell s legacy PRI trunk model and allows a trunk subscriber the ability to purchase trunks that provide local presence in one or more given toll rate centres This implies the need for the subscriber to be able to originate outbound calls on the trunk of their choice so as to minimize the toll charges they would incur
24. t IP Terminal global Settings 6 711 uLem Y FERRERNEARARAR E In this section we are only concerned with the codec settings Default Codec G 711 uLaw or G 729 Default Jitter buffer auto G729 payload size 20 G723 payload size 30 G723 is not supported for the service G711 payload size 20 AAA Reviewed Avaya BCM Solutions Test Lab 20 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 20 of 34 Select Resources gt telephony resources gt Module IP Sets gt IP Terminal Details 306 2004 pe Offline Default Default 307 2004 p2 Offline Defautt Default a03 2004 pe Offline Default Default 309 2004 pe Offline Default Default 310 2004 p2 Offline Defautt Default MESEL BOWES Pass naa ONCE are IDE ET EO SLE In this section for all devices using the sip trunk these values should be set to Default or a codec and jitter buffer that is supported AAA Reviewed Avaya BCM Solutions Test Lab 21 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 21 of 34 12 3 Dialing plan settings Select telephony gt Dialing Plan gt Public Network National j Public Receive number in our example we set this to 10 as it matches the 10 digit numbers sent from the SIP trunk service Public Network Dialing Plan National this dictates the type of SI
25. the BCM line of products and there associated Management tools Based on that assumption this document will only cover what is necessary to connect the specified the BCM hardware to the Bell SIP Trunking service The document does not cover any non trunk related configurations or any complex trunk routing scenarios specific to a given customer deployment scenario 2 1 Required Reading The reader is urged to consult the Bell SIP Trunking Service Interface Document for more detailed coverage of the content in this guide The Service Interface Document includes detailed coverage of the SIP Trunking service parameters including example SIP messages full coverage of the production version of the dial plan and detailed coverage of codec support and policies for trans coder invocation AAA Reviewed Avaya BCM Solutions Test Lab 5 of 34 03 17 2010 Application Notes BCM5S0R3 BCM450R1 Configuration Bell 2010 Avaya Inc All Rights Reserved 2010 00000229 Page 5 of 34 3 0 SIP Trunking Service Overview 3 1 What is SIP Trunking The SIP Trunking Service is a critical element for customers migrating to VoIP The SIP Trunking Service provides customers with a voice gateway typically an IP based PBX over their data network for calls to and from the PSTN An IP Trunk consists of a single virtual voice channel with local calling rights in the rate centre in which it is associated The terminology used to describe the virtual voice channel is a

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