Rocstor Rocport ID 3 320 GB
Contents
1. install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Delete Options X Partition p Disk Description Rocsecur Total Capacity 232 9 GB 250 059 350 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 13576795350660813 Partition Scheme Master Boot Record ROCSTOR ROCPORT ID 3 user manual Page 17 9 The drive will begin to format and upon completion the same icon that first appeared on the Desktop will reappear with your designed name on the Desktop Rocsecur Q Burn Newlmage Mount Eject Enable Journaling Info 74 5 GB ST380013A5 First Aid Erase Partition RAID Restore ___ 74 4 GB com_softraid_d Macintosh HD E 232 9 GB Rocsecur Volume Scheme Volume Information pe aieri Partition Name Rocstor Ei Rocstor Format Mac OS Extended journaled Rocstor Size 232 89 GB a Firefox 2 0 dmg _ Locked for editing v Install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a2. Rocstor Size 232 89 GB _ Locked for editing vw Install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Delete Options 5 gt Revert Partition Disk Description Rocsecur Connection Bus FireWire Connection Type External Connection ID 13576795350660813 7 extended journal ROCSTOR ROCPORT ID 3 user manual Total Capacity 232 9 GB 250 059 350 016 Bytes Write Status S M A R T Status Not Supported Partition Scheme Format Click on either the Format area or the Blue up down arrows Read Write Master Boot Record Select Mac OS Page 16 8 After selecting the type of format click the Partition tab in the lower right of the screen On the next screen Partition Disk click Partition again 00o Rocsecur Partition Disk New Image Mouni Partitioning a disk will destroy all information on the volume of the disk 174 5 GB ST380013AS Stns is es Voturi Macintosh HD Rocstor 74 4 GB com_softraid Macintosh HD 232 9 GB Rocsecur E Rocstor Cancel Wournaled Rocstor i Firefox 2 0 dmg Are you sure you wish to partition the disk Rocsecur Locked for editing
3. LIMITED WARRANTY TECHNICAL SUPPORT ACKNOWLEDGEMENTS Trademarks Copyrights CONTACT INFORMATION Corporate Headquarters Technical Support Return Authorization RMA Sales Info 30 30 32 34 34 34 35 35 37 38 39 39 40 41 44 45 45 45 46 46 46 46 Safety Notices e The warranty is void if an unauthorized person attempts and or repairs the hard disk drive e Read all Manuals and instructions carefully before using the device e Do not spill any liquid or insert any object into the device e Use the device within the specifications indicated including but not limited to power requirements temperature humidity sunlight and magnetism from other devices such as computers and televisions e Please visit the Rocstor website www rocstor com for further information concerning specifications and use of the device General Notices e Consistently make multiple backup copies of your data for your protection Hard disk drives are subject to failure at any time e Rocstorage Inc shall not be held liable for loss of data or the restoration or recovery of data on the device Please view complete Limited Warranty Information in this manual or on the Rocstor website www rocstor com for further details Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatt
4. a file system developed by Microsoft for MS DOS and is the primary file system for consumer versions of Microsoft Windows The FAT file system is relatively uncomplicated and is supported by virtually all existing operating systems for personal computers This makes it an ideal format for hard drives and other storage devices and a convenient way of sharing data between disparate operating systems installed on the same computer a dual boot environment FAT 32 is a disk formatting scheme which allows a maximum file size of 4 GB Larger files require another formatting type such as HFS or NTFS Microsoft s Scan Disk utility included with Windows 95 98 places a volume limit of 127 53 gigabytes FAT 32 was introduced with Windows 95 OSR2 although reformatting was needed to use it and DriveSpace 3 the version that came with Windows 95 OSR2 and Windows 98 never supported it Windows 98 introduced a utility to convert existing hard disks from FAT16 to FAT32 without loss of data In the NT line native support for FAT32 arrived in Windows 2000 Windows 2000 and Windows XP can read and write to FAT32 file systems of any size but the format program included in Windows 2000 and higher can only create FAT32 file systems of 32 GB or less This limitation is by design and was imposed because many tasks on a very large FAT32 file system become slow and inefficient when file systems exceed 32GB This limitation can be bypassed when using the Windows c
5. c Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 No E Event Viewer IROCSTOR E Partition Basic FAT32 Healthy 111 75GB 111 75GB 100 No Shared Folders E Local Users and Groups ic Performance Logs and Alerts 3 Device Manager amp Storage G Removable Storage Disk Defragmenter Disk Management Services and Applications a amp oisko Basic c 74 52 GB 74 52 GB NTFS Online Healthy System Bdisk 1 Basic ROCSTOR E 111 79 GB 111 78 GB FAT32 8 MB Online Healthy Unallocated Sov romo J DVD 0 No Media E Unallocated J Primary partition 2 The next window is Delete primary partition Click OK Delete primary partition i All data on this volume will be lost Do you want to continue 3 At this point the Rocstor drive will not show up on the Disk Management Volume window in the upper menu ROCSTOR ROCPORT ID 3 user manual 4 The Rocstor drive will show up in the lower menu as an Unallocated disk Computer Management By Fie Acton View Window Help e gt 0m AXES aR E Computer Management Local Yote kavout Type Fie system status ____ copocty_ Free space Free Fault Tolerance overhead 5 A System Tools F C Partition Basic NTFS Healthy System 74 52GB 30 60 GB 41 No f Event Viewer Shared Folders Local Users and Groups Performance Logs and Alerts z Device Manager amp Storage Removab
6. drive or computer PC The easiest ways to safely unmount an external hard drive on your PC is to right click the device removal icon next to the clock in the system tray Then choose Safely Remove Hardware Choose the external device you want to remove and then click Stop An alert will notify you if the drive is in use by an application If in use close any open documents or applications on the drive and try again Windows will display an alert when you can safely disconnect or turn off the drive Mac The easiest way to safely unmount an external hard drive is to drag its Finder icon to the Trash An alert will notify you if the drive is in use by an application Close any open documents or applications on the drive and try again When the drive s icon no longer appears on the Finder s Desktop and the drive s activity light is green you can safely disconnect or turn off the drive Reformatting Your Drive As mentioned previously all Rocstor hard drives are formatted as blank FAT32 volumes unless otherwise stated on the box that are compatible with most modern Windows and Macintosh operating systems However you can use your normal disk management tools to erase or reformat the drive if needed For example Windows users may want to reformat the drive as an NTFS new technology file system volume or Mac OS X users may wish to reformat the drive as a Mac OS Extended Journal or UFS Unix file system volume Please note that all of
7. gp Windows Update a e D4 A ET 9 Help and Support Date and Time Display Di 4 gt D e Game Controllers Intel R GMA Driver Internet Options gt amp Keyboard Mail Mouse MacDrive 0 b amp b After reaching Administrative Tools click on Computer Management c After reaching Computer Management click on Disk Management Folder Options Computer Management File Action View Window Help e gt m B m Computer Management Local ih System Tools Hy System Tools Event Viewer aj Storage z Shared Folders EBA Services and Applications Local Users and Groups Performance Logs and Alerts Device Manager Storage Removable Storage Disk Defragmenter Disk Management ES Services and Applications H A o ae ROCSTOR ROCPORT ID 3 user manual Page 22 INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to NTFS 1 Inthe Disk Management window right click the Rocstor drive in the upper portion of the menu to highlight it In the drop down menu select Delete Partition WARNING Formatting and Partitioning the Rocport Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device g Computer Management Fie Acton View Window Help e Am e Ar E Computer Management Qoca Volume Layout Type Fie System Status Capacty _ Free Space Free Fault Tolerance Overhead E System Tools
8. wear and tear of the internal hard drive by having the hard drive stop spinning when the Rocport is not accessed for a certain amount of time sleeping mode Under Mac OS 10 you it might cause an error please ignore the error message as it might take few seconds to start spinning at the designated speed wake up You may require upgrading to a higher version of Mac OS if your host computer does not recognize the Rocport device when connected via FireWire You must avoid particular characters similar to lt when coping to FAT 32 volume section Troubleshooting for PC WINDOWS based computers Problem The computer does not appear to recognize the drive Solutions g A window should appear notifying you that a device is connected and or the Rocport HD icon should appear on the My Computer folder Your computer Minimum requirements may not meet the minimum system requirements as indicated in this Manual See Page 7 Rocport ID3 is bus powered through the USB port and turns ON automatically With USB connections you may need to connect to more ports to receive enough power depending on your computer When connecting the Rocport drive with a USB port certain laptop computers may not provide enough power to operate the drive To overcome this problem connect the Rocport drive using a USB Y connector or use an external power source This problem is likely to occur when using certain brands of laptop computers Please re
9. 4 196 608 and 393 216 Mbits s i e 12 288 24 576 and 49 152 megabytes per second respectively These different transfer modes are commonly referred to as S100 S200 and S400 FireWire Cable length is limited to 14 8 ft 4 5 meters although up to 16 cables can be daisy chained using active repeaters external hubs or internal hubs often present in FireWire equipment The S400 standard limits any configuration s maximum cable length to 230Ft 72 meters The 6 pin connector is commonly found on desktop computers and can supply the connected device with power The 6 pin powered connector adds power output to support external devices Typically a device can pull about 7 to 8 watts from the port However the voltage varies significantly from different devices Voltage is specified as unregulated and should nominally be about 25 volts range 24 to 30 Apple s implementation on laptops is typically related to battery power and can be as low as 9 V but more likely about 12 V FireWire 400 IEEE 1394a 1394a also standardized the 4 pin connector already widely in use The 4 pin version is used on many consumer devices such as camcorders some laptops and other small FireWire devices Though fully data compatible with 6 pin interfaces it lacks power connectors FireWire 800 IEEE 1394b 9 pin FireWire 800 3200 IEEE 1394b connector was introduced commercially by Apple in 2003 This newer 1394 specification 1394b and corre
10. Canada Tel 1 818 449 2000 Domestic and Internationals Fax 1 818 884 8777 Hours 9 00 am 5 00 pm PST Mon Fri excluding holidays Email support Rocstor com Sales Info Hours 8 00 am 5 00 pm PST Mon Fri excluding holidays Email sales Rocstor com Tel 888 877 7716 Fax 818 884 8777 Corporate Government and Academic Customers Our Corporate Sales Team s goal is to help our U S A and Canadian customers find a storage solution that best serves their needs We will help you determine your best purchasing options For more information please contact the appropriate department below or call us at 1 888 877 7716 General sales information sales Rocstor com Corporate sales information corporate_sales Rocstor com Educational sales information academic_sales Rocstor com Federal State amp Local government sales information government_sales Rocstor com Resellers Business Development OEM Partners All Channel National and International Resellers VARs Consultants contact Rocstor Channel Sales In U S call 888 877 7716 Out of USA call 1 818 449 2000 Email reseller_info Rocstor com Rocport ID 3 is available in 8 velvet colors Thank you for purchasing Rocport ID Rocstor Ver 0426l
11. Drive Letter or Path For easier access you can assign a drive letter or drive path to your partition Do not assign a drive letter or drive path 11 In the Format Partition accept the default setting New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings you want to use Do not format this partition Allocation unit size Volume label New Volume L Perform a quick format L Enable file and folder compression ROCSTOR ROCPORT ID 3 user manual Page 27 12 The Volume label can be changed to any name up to 11 characters 13 Suggest that Quick Format be selected and then click Next 14 You now reached the Completing the New Partition Wizard screen It displays the various settings you previously selected If you are satisfied with your selections click Finish to complete the new formatting At this time the Rocstor disk drive is being formatted which may take a few minutes mj Computer Management BEE Fie Acton View Window Help e Mm e bese amp System Tools Partition Basic NTFS Healthy System 74 52GB 30 60GB 41 No E f Event Viewer A Partition Basic Formatting 111 79GB 111 79GB 100 No 2 Shared Folders Local Users and Groups Performance Logs and Alerts Device Manager Storage cS Removable Storage Disk Defra
12. OR A THIRD PARTY THIS LIMITATION OF LIABILITY ALSO APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM IS MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED ROCSTOR OR AN AUTHORIZED REPRESENTATIVE OF ROCSTOR OF THE POSSIBILITY OF ANY SUCH DAMAGES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY TO COUNTRY YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS Disclaimer We accept no liability for any loss of data damages and the inability of Rocstor products to work with any third party equipment Nor can Rocstor accept any liability or responsibility for software or third party hardware products Limited Warranty Period The limited warranty period for Rocport ID is two 2 Years Parts and Labor This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Types of Limited Warranty Service Your Rocstor Limited Warranty consists of repair or replacement of defective parts including hard drives identified by Rocstor Support
13. Organization as pre failure Carry in Limited Warranty Service Available Monday Friday Under the terms of carry in service you may be required to deliver your Rocstor product to the Rocstor Service Center or an authorized service location for warranty repair You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTORAGE IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTORAGE IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTORAGE WHEN THE PRODUCT WAS MANUFACTURED Rocstorage shall not be responsible or liable for backing up any data that is on a drive being returned for service Expect that all data on the drive will be destroyed and not retrievable when returned for warranty service Rocstor Replaceable Parts Program Where available the Rocstor Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty Th
14. RT ID 3 USB 1 1 2 0 Rocport ID pocket drives deliver outstanding performance and reliability in multiple colors Designed and engineered in the U S A to meet the needs of the demanding mobile data storage market the ROCPORT ID 2 5 external hard drive is compatible with both Windows and Macintosh environments Like other Rocstor products ROCPORT ID drives are both bus powered and bootable The new ROCPORT ID pocket drives contain a fast high capacity 2 5 SATA drive mechanism with up to 480 MB sec transfer speeds Groundbreaking Design Sophisticated users will appreciate the ROCPORT ID innovative design touch quality and features Choose Rocstor drives and store your future Box Contents e Rocport ID external hard disk drive e USB Y cable e Quick Installation user Guide e Comprehensive manual on CD e Carrying case 4 x ROCPORT ID3 USB Cable Carrying Case ROCPORT 103 Quick Installation Guide Minimum System Requirements Mac Users Hardware USB 1 1 or 2 0 port s Mac PowerPC or Intel processor running Mac OS 9 X Leopard Snow Leopard Recommended memory 512 MB RAM Connectors USB 2 0 port x1 Window Users Hardware USB 1 1 or 2 0 port s Operating Systems Microsoft Windows 2000 Me XP Vista Windows 7 Recommended memory 512 MB RAM USB QUICK INSTALLATION How to Connect the Interface Cables Connecting the Drive 1 Turn ON your computer and wai
15. SIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION ROCSTOR IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ROCSTOR IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY ROCSTOR WHEN THE PRODUCT WAS MANUFACTURED Rocstor does not warrant that the operation of this product will be uninterrupted or error free Rocstor is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Rocstor branded product This Limited Warranty does not apply to expendable parts This Limited Warranty does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective a as a result of accident misuse abuse or other external causes b by operation outside the usage parameters stated in the user documentation that shipped with the product and or posted on the Rocstor website c by the use of parts not manufactured or sold by Rocstor d as a result of normal wear or e by modification or service by anyone other than i Rocstor ii a Rocstor authorized service provider or iii your own installation of end user replaceable Rocstor or Rocstor approved parts if available for your product in the servicing country These terms and c
16. bit length instead of 16 bit and using Unicode instead of Mac OS Roman or any of several other character sets for naming the items files folders Names were normalized to a form very nearly the same as NFD there are some minor differences derived from the fact that the HFS Plus format was finalized before Unicode had standardized the NFD format HFS Plus permits filenames up to 255 UTF 16 characters in length and n forked files similar to NTFS though almost no software takes advantage of forks other than the data fork and resource fork HFS Plus also uses a full 32 bit allocation mapping table rather than HFS s 16 bits This was a serious limitation of HFS meaning that no disk could support more than 65 536 allocation blocks under HFS When disks were small this was of little consequence but as larger capacity drives became available it meant that the smallest amount of space that any file could occupy a single allocation block became excessively large wasting significant amounts of space For example ona 1 GB disk the allocation block size under HFS is 16 KB so even a 1 byte file would take up 16 KB of disk space HFS Plus volumes are divided into sectors called logical blocks in HFS that are usually 512 bytes in size These sectors are then grouped together into allocation blocks which can contain one or more sectors The number of allocation blocks depends on the total size of the volume HFS Plus uses a larger value to address a
17. connection method USB USB Mini B USB supports three data transfer rates USB 2 0 A Hi Speed rate of 480 Mbits s 60 MB s All Rocstor devices are integrated with USB 2 0 Hi Speed USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB s All USB Hubs support Full Speed USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB s USB USB FireWire 400 FireWire 800 Mini B 6 pin 9 pin FireWire 400 4 pin Compassion Chart Raw Transfer Bandwidth Speed Power Mbits s Mbits s Max Cable Length Feet meters Provided Device per channel SAS 3000 375 26 Ft 8 m No 4 eSATA 3000 375 6 5 Ft 2 m No 1 15 W port multiplier SATA 300 3000 375 3 3 Ft 1m No 1 per line SATA 150 1500 187 5 3 3 Ft 1 m No 1 per line PATA 133 1064 133 18 inches 0 46 meters No 2 FireWire 3200 3144 393 100 Cables available for 100m 12 25 V 15 W 63 FireWire 800 786 98 25 100 11 m 12 25 V 15 W 63 FireWire 400 393 49 13 15 Ft 4 5 m 12 25 V 15 W 63 USB 2 0 480 60 5 14 m 5V 2 5W 127 USB 3 0 4800 600 TBD 5V 2 5W 127 Ultra 320 SCSI 2560 320 39 Ft 12 m No 16 Fiber Channel 126 Over Copper Cable 4000 400 39 Ft 12 m No 16777216 with switches Fiber Channel 126 Over Fiber 10520 2000 6 5 164000 Ft 2 50000 m No 16777216 with switches Infiniband gt 32 Ft gt 10 m Copper 1 with point to point 12x quad rate 120000 12000 lt 32 800 Ft lt 10000 m Fiber No Many W switched Fabric Introductions Formatting File Allocation Table FAT FAT is
18. d take care to determine prior to use whether this device is suitable adequate or safe for the use intended Since individual applications are subject to great variation the manufacturer Rocstor makes no representation or warranty as to the suitability or fitness of these devices for any specific application Technical Support All Rocstor hard drives are backed by free telephone technical support for two 2 years from the date of purchase Please register your product with Rocstor To register fill in the Limited Warranty Registration form in the Support tab at www rocstor com Free telephone technical support is available weekdays from 9 AM until 6 PM Pacific Standard Time Customers in the United States and Canada can call toll free 888 877 8777 all others must call 818 449 2000 When calling for support please have the product s serial number printed on the label on the bottom of the drive and system hardware information available Trademarks Acknowledgements 2010 Rocstorage Inc acknowledges the following trademarks for company names or products mentioned within the Rocstor site portal pages and articles text manuals Rocstor Rocsecure and Rocpower are registered trademarks of Rocstorage Inc Rocpro Airhawk Rocbit Rocsafe are the trademarks of Rocstorage Inc store your future secure your future and power your future are the slogan marks of Rocstorage Inc Apple the Apple logo Mac Powe
19. d to a USB 2 0 port or hub Problem There is no increase in performance when the Rocport drive is connected via the USB cable to a USB 2 0 port Solution Ensure that the USB 2 0 drivers for the host bus and device have been properly and securely installed You may reinstall to assure proper installation Problem The drive is working slow when connected directly to a USB 2 0 port on your computer Solution Review the minimum system requirements for your computer to ensure it supports High Speed USB 2 0 General Notes When connecting the device to USB 2 0 port in your computer please be sure that the connection at the host computer is High Speed USB 2 0 and drivers if required are installed otherwise you may experience slower transfer speed between the host comport and the Rocport device Front Light Problem The front Light does not come ON Solutions The Rocport device may not be connected to the host computer or via a Hub If connect to USB port direct or via a USB Hub you may not receive enough power You may need to connect the other side of the Y cable to the USB port or the Hub Situation The light is ON but it also flickers Solutions The Light is OFF when the drive is Reading Writing do not turn the device OFF in this situation as you may lose the data being transferred in R W The Light remains ON during normal or idle operation KNOWLEDGE BASE Rocport ID3 Unique Features Special Features
20. e install attiris Local Recovery B Register your Desktop Set Program Access and Defaults E Windows Catalog Windows Update Netscape 7 1 WinZip fA Programs Ye Favorites Microsoft Windows Professional DO ee ROCSTOR ROCPORT ID 3 user manual Page 20 3 If the icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is not displayed click on the Settings link and then click on the Control Panel link 4 Click on the Start icon on the lower left of your screen Click on Run Delete anything listed in the Open window Type the following compmgmt msc and then click OK Skip to INSTRUCTION 4 Instructions for Partitioning and Formatting from FAT 32 to NTFS page 26 o Microsoft Windows 3 Type the name of a program folder document or Professional a Internet resource and Windows will open it for you Open compmgmt msq v TN 4 19 PM ROCSTOR ROCPORT ID 3 user manual Page 21 INSTRUCTIONS UPON REACHING CONTROL PANEL a After reaching the Control Panel click on Administrative Tools E Control Panel File Edit View Favorites Tools Help Qa O P seah Py Folders E Address J Control Panel v Eco Norton antivirus o a A x he Vs Control Panel cS cS cry g Accessibility Options Add Hardware Add or Remove Automatic Updates Programs See Also
21. e Pocket size external storage drive e Incorporates SATA Hard Drive e Contains USB 2 0 connection e USB bus powered and bootable e Speeds up to 480 Megabytes per second e Enhanced with shock resistant chamber despite its small size e Reduces power consumption with hard drive spin down support e Automatic configuration pre formatted for plug and play e Compatible with both Windows and Macintosh e Includes all necessary cables software and carrying case e 2 year limited warranty e 2 year unlimited toll free telephone tech support Specifications Dimension 5 5x3x0 6 inches or 12x7 5x1 6 cm Weight 6 4 ounce 0 18 kilograms Transfer rates USB 2 0 up to 480 Mbits s and 1 1 up to 12 Mbits s Introductions Interfaces ports and Cables FireWire is Apple Inc s brand name for the IEEE 1394 interface although the 1394 standard also defines a backplane interface FireWire is also known as i LINK Sony s name and DV Panasonic s name not to be confused with DV camcorder tapes It is a serial bus interface standard for high speed communications and isochronous real time data transfer frequently used in a personal computer and digital audio digital video FireWire 400 FireWire 400 FireWire 800 6 pin 4 pin 9 pin Standards and versions FireWire 400 IEEE 1394 6 Pin connector can transfer data between devices at 100 200 or 400 Mbits s half duplex data rates the actual transfer rates are 98 30
22. ections as the cables must be properly and securely attached to the computer and hard drive Ensure that there is a firm connection It is suggested that the cables be detached and reattached and that the computer be shut OFF for 20 seconds and then restarted Ensure that the Rocport drive has been properly reformatted by reviewing the User Manual Have you checked to confirm that the computer s operating system works with the file system e Review the manual that came with your computer to ensure that the file system is compatible with the operating system Problem The Rocport drive is not working fast enough Solution You may have too many devices connected to your computer such as Laptop computers Disconnect some devices and observe if there is an improvement in performance Problem There is no increase in performance when the Rocport drive is connected via the USB cable to a USB 2 0 port Solution Ensure that the USB 2 0 drivers for the host bus and device have been properly and securely installed You may reinstall to assure proper installation Notes When connecting the device to USB 2 0 port in your computer please be sure that the connection at the host computer is High Speed USB 2 0 and drivers if required are installed otherwise you may experience slower transfer speed between the host computer and the Rocport device Notes Mac OS 10x Rocport drives are designed to save electricity and subsequently the
23. gated to securely and safely package s the product preferably in the original packing materials WITH THE RMA number and deliver it together with a copy of the original purchase receipt and a description of the problem to the Rocstor home office Buyer is responsible for the product until it is received by Rocstor It is recommended that the product be insured during transportation by the sender You must prepay any shipping charges taxes or duties associated with transportation of the product In addition you are responsible for insuring any product shipped or returned for service You assume risk of loss during shipping Limitation of damages Liability IF YOUR ROCSTOR BRANDED HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE THE ORIGINAL PURCHASER S SOLE AND EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ROCSTOR S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY ROCSTOR HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE ROCSTOR IS NOT LIABILE FOR ANY DAMAGE TO ANY OTHER PRODUCT CONNECTED TO A ROCSTOR PRODUCT Limitation on Consequential Damages ROCSTOR IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO PERFORM INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ROCSTOR IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU F
24. gmenter Disk Management Ej T Services and Applications a 74 52 GB NTFS Healthy System E 111 79 GB Formatting ROCSTOR ROCPORT ID 3 user manual Page 28 15 You will return automatically to the Disk Management window and will see the newly formatted Rocstor disk on the screen with the name you selected If no new name was entered in the Volume label the Rocstor drive will show up as New Volume To rename the Volume at this time right click New Volume and click Properties You can now change the volume name up to 11 characters Click OK a Computer Management File Action View Window Help gt am e System Tools jti j Healthy System 74 52GB 30 60 GB H E Event viewer e Partition Basic NTFS Healthy 111 79GB 111 72GB Shared Folders Local Users and Groups Performance Logs and Alerts c 74 52 GB NTFS Healthy System New Volume E 111 79 GB NTFS Healthy 16 You can also change the name at any time in the future by reaching the Properties menu of the Rocstor drive 17 Exit ROCSTOR ROCPORT ID 3 user manual Page 29 Troubleshooting Rocstor data storage products are subjected to several quality control tests before leaving our factory However from time to time the product may not work after shipment or would experience intermittent problems under certain criteria and or situations S
25. hould you experience a problem with your Rocport HD please review the Manual and read the possible solutions that fit your problem The User Manual is updated regularly so check the Rocstor website for an updated Manual Please contact Rocstor technical support listed under contact information at the end of this Manual Troubleshooting for MACINTOSH computers Problem The computer does not recognize the drive Solutions Is the Rocport light ON and is the cable connected from the HD device to the computer Rocport HD icon should appear on the desktop Continue to review this guide to find the solution Your computer s Minimum requirements may not meet the minimum system requirements as indicated in this Manual See Page 7 Rocport ID3 is bus powered through the USB port and turns ON automatically With USB connections you may need to connect to more ports to receive enough power depending on your computer When connecting the Rocport drive with a USB port certain laptop computers may not provide enough power to operate the drive To overcome this problem connect the Rocport drive using a USB Y connector or use an external power source This problem is likely to occur when using certain brands of laptop computers Please review this Manual s installation procedure for the operating system and interface you are using Read the Manual s installation procedure to ensure it was properly followed Please check the cable conn
26. ing References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB gigabytes has space for approximately 500 000 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used Care and Handling The following instructions concern the proper care and handling of Rocport ID Drives Please take a moment to review these instructions e As with any storage solution it is recommended that all data be backed up regularly e Ensure that you follow the proper removal procedure to disconnect the Rocport ID drive e Do not move or disconnect this device from your computer while it is reading or writing data This may cause damage to the Rocport ID drive e Do not place this device near a heat source or expose it to direct flame e Do not place the device near any equipment generating strong electromagnetic fields Exposure to strong electromagnetic fields may cause the device to malfunction or data to be corrupted e Do not drop or cause shock to your Rocport ID drive e Do not spill any liquid or insert any object into the device e Do not attempt to disassemble and service the Rocport ID drive during the warranty period e Please read the Safety Notices and Limited Warranty information in this Manual and on the Rocstor website www rocstor com for further details Introduction ROCPO
27. is hot pluggable Just plug it in and it s ready to use The first choice you have to make is which of the provided data cables to use The drive can connect directly to any available FireWire or USB port on your computer or it can be Daisy Chained to your computer through another compatible device with an available FireWire port The ability to Daisy Chain allows you to have multiple drives connected simultaneously greatly increasing your available storage capacity Daisy Chain is only available through FireWire ports Rocport ID as a bootable device If you intend to use the drive as a startup device check the documentation that came with your computer to confirm compatibility with the various interfaces PowerPC based Macs require FireWire connections for startup disks whereas Intel based Macs can use either FireWire or USB connections Furthermore using the drive as a startup device requires installing an authorized copy of the Windows or Mac operating system available separately from Microsoft and Apple respectively To install the Mac OS 9 or OS X you must reformat the drive as a Mac OS Extended volume with Disk Utility An Intel based Mac cannot start from a device formatted on a PowerPC based Mac or vice versa Disconnecting Your Drive Never disconnect or turn off an external drive when its activity light is ON External drives must be properly unmounted or disconnected to avoid data loss and possible damage to the hard disk
28. is will save considerable repair time After you call the Rocstor Technical Support Center at 888 877 8777 a replaceable part can be sent directly to you Once the part arrives call the Rocstor Technical Support Center A technician will assist you over the phone to ensure that the installation is quick and easy Service Upgrades Rocstor offers extra coverage for your product For information on service upgrades visit www rocstor com Service upgrades purchased in one country are not transferable to another country Capacity Disclaimer Actual accessible hard drive capacity will indicate up to 10 lower than stated under different Operating Systems and formatting The storage volume is measured in total bytes before formatting References to round numbers of gigabytes or terabytes are an approximation only For example a disk drive labeled as having 500GB Gigabytes has space for approximately 500 000 000 bytes before formatting After formatting the drive capacity is reduced by about 5 to 10 depending on the operating system and formatting used or 1GB 1 000 000 000 bytes Options and Software The Limited Warranty terms and conditions for Rocstor options are as indicated in the Limited Warranty applicable to Rocstor options ROCSTOR DOES NOT WARRANTY SOFTWARE PRODUCTS INCLUDING ANY SOFTWARE PRODUCTS OR THE OPERATING SYSTEM PREINSTALLED BY ROCSTOR Rocstor s only obligations with respect to software distributed by Rocstor under the Rocst
29. le Storage Disk Defragmenter Disk Management E E3 Services and Applications c 74 52 GB NTFS Healthy System gt HE Unallocated ff Primary partition 5 Right click anywhere in the Unallocated disk area in the lower menu 6 Click on New Partition 7 You are taken to Welcome to the New Partition Wizard Click Next New Partition Wizard Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk A basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can use any version of Windows or MS DOS to gain access to partitions on basic disks To continue click Next ROCSTOR ROCPORT ID 3 user manual Page 24 8 Click on Primary partition it should be selected as the default partition Click Next New Partition Wizard Select Partition Type There are three types of partitions primary extended and logical ROCSTOR ROCPORT ID 3 user manual Page 25 9 Under Specify Partition Size click Next to accept the default setting which is the maximum size allowed New Partition Wizard Specify Partition Size Choose a partition size that is between the maximum and minimum sizes ROCSTOR ROCPORT ID 3 user manual Page 26 10 Under Assign Drive Letter or Path accept the default letter and click Next New Partition Wizard Assign
30. llocation blocks than HFS 32 bits rather than 16 bits This means it can access 4 294 967 296 2 allocation blocks rather than the 65 536 2 allocation blocks available to HFS LIMITED WARRANTY This Limited Warranty is provided by Rocstorage Inc hereinafter Rocstor for all lines of products General Terms EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY ROCSTOR MAKES NO OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ROCSTOR EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS IN SUCH STATES OR COUNTRIES SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU This Limited Warranty applies to the Rocstor branded hardware products sold by or leased from Rocstorage Inc its worldwide subsidiaries affiliates authorized resellers or country distributors collectively referred to in this Limited Warranty as Rocstor with this Limited Warranty This Limited Warranty is applicable in all countries and may be enforced in any country where Rocstor or its authorized service providers offer warranty
31. manship for thirty 30 days or for the remainder of the Limited Warranty Period of the Rocstor hardware product in which they are installed whichever is longer Rocstor s Obligation under the Limited Warranty During the Limited Warranty Period Rocstor will repair or replace the defective component parts or the hardware product All component parts or hardware products removed under this Limited Warranty become the property of Rocstor The replacement part or product takes on either the Limited Warranty status of the removed part or product or the thirty 30 day limited warranty of the spare part In the unlikely event that your Rocstor product has a recurring failure Rocstor at its discretion may elect to provide you with a replacement unit of Rocstor s choosing that is at least equivalent to your Rocstor branded product in hardware performance Rocstor reserves the right to elect at its sole discretion to give you a refund of your purchase price or lease payments less interest instead of a replacement This is your exclusive remedy for defective products The original Limited Warranty is not extended when the product or a part of the product is repaired or replaced during the Limited Warranty period Rocstor shall not be responsible or liable for backing up any data that is on a drive being returned for service YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POS
32. ndicate the USB Y on the Macintosh HD icon The same procedures would also apply to the following steps ROCSTOR ROCPORT ID 3 user manual Page 13 3 Once the icon appears on the Desktop click on the Macintosh HD icon Rocstor BE Desktop ru kristianmutuc 4 In the Macintosh HD menu click on the Applications icon ROCSTOR ROCPORT ID 3 user manual Applications LA Applications p DiskWarrior a downloads Flip4mac WMV mpkg Library Wf Microsoft Office X I Music folder if Previous Systems O system KJ User Guide formation Users S7 items 13 32 GB available J Internet Connect internet Explorer W iPhoto iSync T iTunes I Limewire 2 Mac_Uploa _00_0000 mail E omniGraffle Ey OmniOutliner Preview F QuickBooks NUE 6 Q QuickTime Player RealPlayer gt Retrospect Express 5 1 3 Retrospect Express 6 0 safari amp Sherlock Stickies G Stuffit 11 System Preferences 7 TextEdit 2 utilities W Yahoo Messenger Yahoo Messenger u f Zinio Se Macintosh HD ae Rocstor Page 14 5 If you are using Tiger click on Options on the lower center of the window Select the Partition Scheme for your Rocstor drive Suggest you select Apple Partition Map then click OK Rocsecur E 74 5 GB ST380013 74 4 GB com_softr Macintosh HD E 232 9 GB Rocsecut E Rocstor a Firefox 2 0 dmg Choo
33. ommand line Format utility or by using third party formatting utilities The maximum possible size for a file on a FAT32 volume is 4 GB minus 1 byte Video capture and editing applications and some other software can easily exceed this limit Until mid 2006 those who run dual boot systems or who move external data drives between computers with different operating systems had little choice but to stick with FAT32 Since then full support for NTFS has become available in Linux and many other operating systems by installing the FUSE library on Linux together with the NTFS 3G application Data exchange is also possible between Windows and Linux by using the Linux native ext2 or ext3 file systems through the use of external drivers for Windows such as ext2 IFS However Windows cannot boot from ext2 or ext3 partitions HFS Plus or HFS This is a file system developed by Apple Inc to replace their Hierarchical File System HFS as the primary file system used in Macintosh computers or other systems running Mac OS It is also one of the formats used by the iPod digital music player HFS Plus is also referred to as Mac OS Extended or erroneously HFS Extended where its predecessor HFS is also referred to as Mac OS Standard or erroneously as HFS Standard During development Apple referred to this file system with the codename Sequoia HFS Plus is an improved version of HFS supporting much larger files block addresses are 32
34. onditions constitute the complete and exclusive limited warranty agreement between Rocstor and you regarding the Rocstor branded product you have purchased or leased These terms and conditions supersede any prior agreements or representations including representations made in Rocstor sales literature or advice given to you by Rocstor or an agent or employee of Rocstor that may have been made in connection with your purchase or lease of the Rocstor branded product No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by an authorized representative of Rocstor Buyer s Obligation under the Warranty The person requesting coverage under this warranty shall prove that he or she is the original purchaser and declares that the product has not been sold leased bartered or otherwise changed possession The purchaser shall frequently backup the Rocport hard drive and backup the data immediately prior to returning the drive for warranty service The buyer must notify Rocstor and show proof of notification through any reasonable means of communication See full street address email address and toll free phone numbers below or updated contact information are available on Rocstor com website The notification shall identify any defect malfunction or nonconformity promptly upon discovery Rocstor will acknowledge receipt of the communication and issue a Return Merchandise Authorization RMA code The buyer is obli
35. or brand name are set forth in the applicable end user license or program license agreement Non Rocstor hardware and software products are provided AS IS and without any Warranty However non Rocstor manufacturers suppliers or publishers may provide their own warranties directly to you The data stored in Rocstor and Rocsecure storage product lines are not guaranteed by Rocstor or the hard disk manufacturer We are not responsible for any loss of data Always back up data regularly TECHNICAL SUPPORT Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by Rocstor on the Rocstor branded product or that was included with the Rocstor branded product at the time of your purchase or lease of the product Technical support for software is available for the first ninety 90 days from date of product purchase or lease Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving software technical support After the first ninety 90 days technical support for software that was either preinstalled by Rocstor on the Rocstor branded product or included with the Rocstor branded product at the time of your purchase or lease of the product is available for a fee WARNING The individual user shoul
36. r Macintosh FireWire and Mac Pro Leopard are trademarks of Apple Computer Inc in the United States and other countries Microsoft MS DOS Windows CE Windows NT Windows 98 Soft Windows Vista Windows 7 are registered trademarks of Microsoft Corporation in the United States and other countries Intel Itanium Pentium XXX Celeron and Xeon MMX are registered U S trademarks of Intel Corporation or its subsidiaries in the United States and other countries This product is may also be integrated with SATA hard drives from the following manufactures Seagate Samsung Western Digital Hitachi Toshiba Fujitsu All other names are trademarks of their respective companies Rocstor wishes to acknowledge the use of tables charts graphs and texts from the Wikipedia website 2000 2010 Copyrights 2010 Rocstorage Inc This Manual is protected by United States copyright law and may not be reproduced distributed transmitted displayed published or broadcast without the prior written permission of Rocstorage Inc You may not alter or remove any trademark copyright or other notice from copies of this Manual Assembled designed integrated in U S A using domestic and or foreign components Contact Information Corporate Headquarters 8130 Remmet Avenue Canoga Park CA 91304 4129 Office 1 818 449 2000 Fax 1 818 884 8777 Email info Rocstor com Technical Support RMA Tel 888 877 7716 USA and
37. rocstor store your future ROCPORT ID3 User Manual TABLE OF CONTENTS IMPORTANT NOTICES Safety Notices General Notices Capacity Disclaimer Care and Handling GENERAL Introduction Box Contents Minimum System Requirements Connectors and Rocport ID3 rear view QUICK INSTALLATION How to Connect the Interface Cables Connecting the Drive Cable Types USB INSTALLING YOUR DRIVE Rocport ID3 as a bootable device Disconnecting Your Drive PC Mac Reformatting Your Drive Reformatting via PC Window based computers Reformatting via Mac Important Note PARTITIONING AND FORMATTING THE ROCPORT ID3 DRIVE ON A MAC OS Warning Important Notes Instructions for Partitioning and Formatting from FAT 32 to HFS NN DD O co 10 10 10 10 11 11 11 11 11 12 12 12 13 PARTITIONING amp FORMATTING the ROCPORT Drive on WINDOWS 2000 XP and VISTA 19 Warning Important Notes Different ways to get to the Control Panel Instructions upon reaching the Control Panel Instructions for Partitioning and Formatting from FAT 32 to NTFS 19 29 20 21 23 TROUBLESHOOTING Troubleshooting for Macintosh computers Troubleshooting for PC Windows based computers KNOWLEDGE BASE Rocport ID3 Unique Features Specifications Introduction to Interfaces ports and Cables FireWire IEEE 1394 USB Universal Serial Bus Comparison Chart Introduction to Formatting File Allocation Table FAT and FAT 32 HFS Plus or HFS
38. se a partition scheme appropriate for the way you will use this disk O GUID Partition Table To use the disk to start up an Intel based Macintosh computer Apple Partition Map To use the disk to start up a PowerPC based Macintosh computer or to use the disk as a non startup disk with any Mac O Master Boot Record To use the disk to start up DOS and Windows computers or to use with devices that require a DOS compatible or Windows compatible partition Comer Cotes Ce lect the disk you wai int to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Disk Description Rocsecur Total Capacity 232 9 GB 250 059 350 016 Bytes Delete Options Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 13576795350660813 Partition Scheme Master Boot Record ROCSTOR ROCPORT ID 3 user manual Page 15 6 000 Rocsecur Volume Information select a name for your drive Burn O O Mount Eject New Image Enable Journaling Q Info f E 74 5 GB ST380013AS 74 4 GB com_softraid_d Macintosh HD El 232 9 GB Rocsecur E Rocstor 1 Partition Firefox 2 0 dmg Volume Scheme First Aid Erase Partition RAID Restore Macintosh HD Volume Information Name Rocstor Format
39. service subject to the terms and conditions set forth in this Limited Warranty However warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase Rocstor warrants that the Rocstor hardware product and all the internal components of the product that you have purchased or leased from Rocstor are free from defects in materials or workmanship under normal use during the Limited Warranty Period The Limited Warranty Period starts on the date of purchase or lease from Rocstor Your dated sales or delivery receipt showing the date of purchase or lease of the product is your proof of the purchase or lease date You may be required to provide proof of purchase or lease as a condition of receiving warranty service You are entitled to warranty service according to the terms and conditions of this document if a repair to your Rocstor branded hardware is required within the Limited Warranty Period This Limited Warranty extends only to the original purchaser or lessee of this Rocstor branded product and is not transferable to anyone who obtains ownership of the Rocstor branded product from the original purchaser or lessee Rocstor products are manufactured using new materials or new and used materials equivalent to new in performance and reliability Spare parts may be new or equivalent to new Spare parts are warranted to be free from defects in material or work
40. sponding products allow a transfer rate of 786 432 Mbit s full duplex via a new encoding scheme termed beta mode It is backwards compatibility to the slower rates and 6 pin connectors of FireWire 400 However while the IEEE 1394a and IEEE 1394b standards are compatible the FireWire 800 s connector is different from FireWire 400 s connector making the two cables incompatible An adapter or adapter cable purchased from a local electronics store allows the connection of older PPA devices to the newer port The full IEEE 1394b specification supports data rates up to 3200 Mbits s over beta mode optical connections up to 320 Ft 100 meters in length FireWire Universal Serial Bus USB is a serial bus standard to interface devices USB was designed to allow peripherals to be connected using a single standardized interface socket and to improve Plug and play capabilities by allowing devices to be connected and disconnected without rebooting the computer hot swapping Other convenient features include providing power to low consumption devices without the need for an external power supply and allowing many devices to be used without requiring manufacturer specific individual device drivers to be installed USB can connect computer peripherals such as external hard drives storage devices keyboards PDAs scanners digital cameras printers personal media players and flash drives For many of those devices USB has become the standard
41. t until it fully boots up to load all programs 2 When using USB connect two ends of the USB Y cable to the USB ports of your computer or via Power Hub that is connected to your computer and then the other end to the USB port in the Rocport Upon connection a Blue light on the Rocport drive will turn ON 3 The Hard drive is preformatted for Plug and Play operation After a few seconds a Rocstor HD icon will show on My Computer folder under the Windows OS Under the Mac OS the Rocstor HD icon will appear on the Desktop 4 Click double click on the Rocstor HD icon to access the drive You may also refer to the Rocstor website to view or download a full version of the Rocport ID3 manual www ROCSTOR com Cable Types USB USB FireWire 400 FireWire 800 Mini B 6 pin 9 pin FireWire 400 4 pin USB supports three data transfer rates e USB 2 0 A Hi Speed USB 2 0 rate of 480 Mbits s 60 MB s e USB 1 1 A Full Speed rate of 12 Mbits s 1 5 MB s e USB 1 0 A Low Speed rate of 1 5 Mbits s 187 KB s ROCSTOR ROCPORT ID 3 user manual Page 9 Installing Your Drive All Rocstor hard drives are formatted as blank FAT32 32 bit file allocation table volumes unless otherwise stated on the box that are compatible with most modern Windows and Macintosh operating systems To begin using your Rocstor drive simply connect a data cable There s no need to shut down your computer because your Rocstor drive
42. top computers 4 The initial goal is to reach the Control Panel If you know how to get there skip this section and go directly to Instruction 1 Instructions for Partitioning and Formatting From FAT 32 to NTFS 5 The ultimate goal is to reach Disk Management If you know how to get there skip this section and go directly to Instruction 4 Instructions for Partitioning and Formatting From FAT 32 to NTFS 6 Due to different views that are possible on Windows operating systems 2000 XP Vista we will provide various ways of reaching the Control Panel 7 Click means left click Right Click will be so labeled 8 Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click DIFFERENT WAYS TO GET TO THE CONTROL PANEL You may use any one of the following methods 1 If the icon My Computer shows on your desktop click or double click on the icon Under Other Places click on Control Panel Microsoft F Windows Professional sat ce BRR ow Oke ea Under Windows XP under Vista OS 2 If the icon My Computer does not show on your desktop click on the Start icon on the lower left of your screen If the Control Panel link is displayed click on the Control Panel link HP Safety and Comfort Guid
43. view the Manual s installation procedure in reference to Formatting Operating Systems and Interfaces you are using to ensure they were properly followed Please check the cable connections as the cables must be properly and securely attached to the computer and hard drive Ensure that there is a firm connection It is suggested that the cables be detached and reattached and that the computer be shut off for 20 seconds and then restarted If a conflict with drivers or extensions exists contact Rocstor for assistance email tech support at support rocstor com or call technical support department at 888 877 7716 Problem The FireWire ports would not mount work with Windows 2000 Solution G You may require installing Windows 2000 Service pack 4 You may download the Service Pack 4 update for free from the Microsoft website x familyid 1001AAF1 749F 49F4 8010 TIE ee Problem The Rocport drive is not working fast enough Solution You may have too many devices connected to your computer in particular in case of Laptops Disconnect some devices and observe if there is an improvement in performance Problem The performance and or transfer speeds are slow when the Rocport drive is connected to my USB port Solution USB ports come in different speeds from 12Mbits s to 480Mbits s USB 2 0 is a High Speed connection If the Rocport HD is connected to a USB 1 1 port low speed or hub the drive will work slower than if connecte
44. volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Delete Options Partition Disk Description Rocsecur Total Capacity 232 9 GB 250 059 350 016 Bytes Connection Bus FireWire Write Status Read Write Connection Type External S M A R T Status Not Supported Connection ID 13576795350660813 Partition Scheme Master Boot Record 10 Exit ROCSTOR ROCPORT ID 3 user manual Page 18 PARTITIONING AND FORMATTING THE ROCPORT ID DRIVE ON WINDOWS 2000 XP AND VISTA All Rocstor drives are factory formatted with FAT32 unless otherwise stated on the retail box WARNING Formatting and Partitioning the Rocport Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive to your computer using the appropriate cables 3 Rocport is bus powered through FireWire ports and turn ON automatically With USB connections you may need to connect to more ports to receive enough power depending on your computer When connecting the Rocport drive with a USB port certain laptop computers may not provide enough power to operate the drive To overcome this problem connect the Rocport drive using a USB Y connector or use an external power source This problem is likely to occur when using certain brands of lap
45. when using certain brands of laptop computers 4 Click means left click Right Click will be so labeled 5 Some computers are set so a single click will perform the task such as opening a window Depending on your mouse setting you may have to double click to get to the next window If a single click does not open the next window please double click INSTRUCTIONS FOR PARTITIONING AND FORMATTING FROM FAT32 to HFS 1 Connect the Rocstor drive to the computer via a port 2 The drive will appear as an icon on the Desktop on the middle right side The icon will represent the method of connection USB or FireWire Disk Utility pe Q Enable Journaling Info First Aid E 74 5 GB ST380013AS 74 4 GB com_softraid_d Volume Schema Macintosh HD z Current E 232 9 GB Rocsecur Rocstor Firefox 2 0 dmg Erase Partition RAID Restore Volume Information Name Format Mac OS Extended journaled Size Locked for editing install Mac OS 9 Disk Drivers To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed Select the disk you want to partition and choose a volume scheme Click each volume represented in the scheme and specify a volume name format and size Click Partition Delete Panition Options ROGCSTOR Note If the Hard Drive is connected via USB port the desktop would i
46. your data will be lost if the volume Hard Drive is formatted or reformatted Reformatting via PC Window based computers Right click the Rocport drive in the My Computer folder then choose Format In the dialog window that appears choose the desired capacity file system and allocation unit size and then click Start Reformatting via Mac Open Disk Utility Applications Utilities Select the drive in the list at the left then click the Erase tab Choose the desired volume format specify a name then click Erase PARTITIONING AND FORMATTING THE ROCPORT ID DRIVE ON A MAC OS All Rocstor drives are factory formatted with FAT32 unless otherwise stated on the retail box WARNING Formatting and Partitioning the Rocport Drive will destroy all of its data To protect your data back it up before formatting or partitioning this device IMPORTANT NOTES 1 All programs should be closed before beginning 2 Connect the Rocstor hard disk drive to your computer using one appropriate cable 3 Rocport is bus powered through FireWire ports and turn ON automatically With USB connections you may need to connect to more ports to receive enough power depending on your computer When connecting the Rocport drive with a USB port certain laptop computers may not provide enough power to operate the drive To overcome this problem connect the Rocport drive using a USB Y connector or use an external power source This problem is likely to occur
Download Pdf Manuals
Related Search
Rocstor Rocport ID 3 320 GB rocstor hard drive troubleshooting rocstor external hard drive