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Siemens 2000 Telephone User Manual

Contents

1. Enhanced phone functions Step by Step Using the caller list Detailed information as well as a sample display entry are provided on gt page 18 Retrieving the Caller List Prerequisite Service personnel has set up a caller list for your telephone Open the idle menu gt page 16 Caller list Confirml The latest entry is displayed see the example on gt page 18 Next To view other calls confirm each subsequent display Ending retrieval Previous menu Select and confirm the option shown ili Press the key shown The LED goes out Press the key shown The LED goes out Displaying the call time Prerequisite You have retrieved the caller list and the selected call is displayed gt page 18 Time date sent Select and confirm the option shown Dialing a station number from the caller list Prerequisite You have retrieved the caller list and the selected call is displayed Call Select and confirm the option shown gt The caller is automatically deleted from the caller list when a connection is finally set up Removing an Entry from the Caller List Prerequisite You have retrieved the caller list and the selected call is displayed Delete Confirm 1 Different Displays in a HiPath 4000 Environment gt page 94 39 Enhanced phone functions Step by Step Dialing a number from the internal directory The internal directory contains all station numbers
2. Prerequisite Your telephone rings briefly Call for ap pears on the upper display line with the station number or name of the originator the station number or name of the caller appears on the lower line Confirm Ringing group You can have calls for your telephone signaled audibly at up to five other internal phones The phone that an swers the call first receives the call Tl Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC network gt page 87 Saving displaying and deleting telephones for the ringing group Press the key shown Select and confirm the option shown Follow the display prompts enter the internal station number IiE If your phone belongs toa ringing group your display will show the station number or the name of the originator on the upper line and that of the caller on the lower line Removing all telephones in a call ringing group Select and confirm the option shown 81 Using team functions Uniform Call Distribution UCD If configured consult your service personnel you may belong to a group of stations agents to which calls are distributed An incoming call is always assigned to the agent idle the longest Logging on and off at the beginning and end of your shift Press the key shown UCD Select and confirm the option shown 401 Log on Confirm Hil 401 Log off
3. o Replace the handset if this feature is configured con tact your service personnel Removing the ISDN central office party from the conference Drop last conf party Select and confirm the option shown 51 Enhanced phone functions Step by Step 53 DTMF dialing 52 Activating tone dialing DTMF suffix dialing You can transmit dual tone multifrequency DTMF sig nals to control devices such as an answering machine or automatic information system Press the key shown Select and confirm the option shown E ie use the keys through Bw and to transmit DTMF signals ie Ending the call also deactivates DTMF suffix dial ing Your system may be configured so that you can start DTMF suffixdialing immediately after set ting up a connection Enhanced phone functions Step by Step Consultation 80 Speaker call il 2 o Transfer Transferring a call after a speaker call an nouncement in a group If this function has been configured contact your ser vice personnel you can use a speaker call announce ment gt page 44 to announce a call in progress to a group of users gt page 79 After a member of the group has accepted the call re quest you can transfer the waiting party Prerequisite You are conducting a call Confirm The other party is placed on hold Press the key shown Select and confirm the option shown Enter the gro
4. wn 0 3 Return to held call o Quit and return Toggle Connect Conference Leave conference N a Calling a second party consultation You can call a second party while a call is in progress The first party is placed on hold Confirm Call the second party Return to the first party Confirm select and confirm the option shown Switching to the held party alternating Select and confirm the option shown Combine the calling parties into a three party con ference Select and confirm the option shown Allowing call partners to continue a conference af ter you exit Select and confirm the option shown iil For more information on conferences see gt page 50 Basic functions Step by Step Consultation Transfer Transferring a call If the person you are speaking to wants to talk to anoth er colleague of yours you can transfer the call that col league Confirm Enter the number of the party to which you want to transfer the call Announce the call if necessary Replace the handset Select and confirm the option shown 27 Basic functions Step by Step g o Forwarding on 1 all calls 2 external calls only li 3 internal calls only Save Forwarding off a 2 Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different interna
5. Basic functions Trunk FWD on 1 immediate VI lil o 2 0n no answer I 3 on busy annn ail Save Trunk FWD off i Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S f this function has been configured contact your ser vice personnel you can forward calls to your assigned multiple subscriber number MSN DID number direct y within the carrier network For example you can forward your phone line to your home phone after business hours Press the key shown Select and confirm the option shown Select and confirm the required type of call forwarding select and confirm the option shown select and confirm the option shown Enter your DID number Enter the destination number without the external code Confirm Deactivating call forwarding Select and confirm the option shown Confirm the displayed call forwarding type Enter your DID number 31 Basic functions Step by Step Callback or Answer 32 Using callback You can request a callback if the internal station called is busy or if nobody answers This also applies for external calls via ISDN exchanges This feature saves you from having to make repeated attempts to reach the user You receive a callback e When the other party is no longer busy e When the user who did not answer has conducted another call IiE When conf
6. 002000 02 eee 25 Calling a second party consultation 0 0005 26 Switching to the held party alternating 26 TMramsterringsa Call ary o oo ea ae aiaee mi A a i E LAE aE E 27 Call forwarding s 262 seco acca Tm EAO rE Ge eee Rw Ew RAR PARS 28 Using variable call forwarding 0002200 eens 28 Using call forwarding no reply CFNR 2 000 29 Call forwarding in the event of telephone failure CFSS 30 Call forwarding in the carrier network and forwarding multiple subscriber numbers MSN not for U S 31 Using callback s ss saie egie aide oe Fae ce hee e vee e baa dats 32 Storing a Callback ee 6 esc ed eee ea ee RE Te wee E ee ee ea 32 Accepting a Callback s s4 dada eds bee es rinki ee de ees 32 Viewing and deleting a stored callback 33 Enhanced phone functions 34 Answering Calli 40 460 eee eda deo che iaa othe See oes 34 Accepting a specific call for your colleague 34 Using the speakerphone 0 00000 eee eee 35 Answering calls from the entrance telephone and opening the door36 Making Call Sic ic 08 aaee aight ie a ade eg a ee al 38 En bloc sending correcting numbers 0002000 38 Using the caller list nonna 0 000 ee 39 Dialing a number from the internal directory 40 Dialing from the telephone database LDAP 41 Making c
7. 58 You can redial them simply by pressing a key Displaying and dialing saved station numbers Press the key once to dial the number last dialed Press the key twice to dial the next to the last number dialed Press the key three times to dial the third to the last number dialed Keep confirming until the phone number you want ap pears Select and confirm the option shown Ending a call Replace the handset Press the key shown Basic functions Step by Step or Rejecting calls You can reject calls which you do not wish to take The call is then signaled at another definable telephone contact your service personnel The phone is ringing The caller appears on the screen Press the key shown If a call cannot be rejected your telephone will continue to ring The message Currently not possible is dis played e g in the case of recalls Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office you can temporari ly switch off the handset microphone or the handsfree microphone You can also switch on the handsfree mi crophone to answer an announcement via the tele phone speaker speaker call gt page 35 Prerequisite A connection is set up the microphone is activated Press the key shown The LED lights up Press the lit key The LED goes out 25 Basic functions Consultation wm os 0 3 a lt
8. Confirm your entry Select and confirm the option shown Dial the entrance telephone number 89 Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit Adjust the display unit so that you can clearly read the screen Setting contrast The display has four contrast levels that you can set ac cording to your light conditions The display has four contrast levels that you can set ac cording to your light conditions orL 1 Press these keys while the phone is idle Display contrast Select and confirm the option shown orL 1 Change the display contrast Press the key repeatedly until the desired level is obtained Save 90 Individual phone configuration Step by Step EE o E L or 4 or I L or a Elor Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal require ments Adjusting the receiving volume during a call You are conducting a call Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring volume Press one of the keys shown in idle mode gt page 16 Confirm Raise or lower the volume Keep pressing the key until the desired volume is set Save Adjusting the ring tone Press one of the keys shown in idle m
9. Deactivating Night answer off Select and confirm the option shown Service personnel can also configure an automatic night answer service The automatic night answer ser vice activates at specific times for your telephone de pending on how it is programmed You can deactivate the automatic night answer service or replace it with a night answer service you configured see above 5 a Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges not for U S For the current call Call charges are shown by default on the display when a call ends If you want to display call charges as they occur during a chargeable call your service personnel must request this option from the network operator Call charge display must be requested from the net work operator and configured by the relevant service personnel Depending on the setting call charges are displayed during or after a call Depending on the network operator free external calls are also displayed The message Free of Charge ap pears on the screen either before or during the call If the cost indication facility has not been installed the display will show the dialed number and or the length of the telephone call IiE If a call is forwarded call charges are assigned to the destination of the call transfer operation For all calls and for the last call Connection charges for the las
10. conf parties Next Remove party i Conducting a conference In a conference call you can talk to as many as four oth er parties at the same time These may be internal or external users iil You can only add parties to or remove them from a conference if you initiated the conference Call the first party Select and confirm the option shown Call the second party Announce the conference Select and confirm the option shown A tone sounds every 30 seconds to indicate that a con ference is in progress If the second party does not answer Confirm Adding up to five parties to a conference Confirm Call the new party Announce the conference Select and confirm the option shown Viewing the conference parties Select and confirm the option shown The first party is displayed To display other parties confirm each subsequent display To exit the list Select and confirm the option shown Removing parties from the conference Select and confirm the option shown The first party is displayed Confirm as often as required until the desired party ap pears Select and confirm the option shown Enhanced phone functions Step by Step Leaving a conference Leave conference Select and confirm the option shown o Replace the handset if this feature is configured con tact your service personnel Ending a conference End conference Select and confirm the option shown
11. correct station number Call this station again lat er Possible cause Dialed your own station number Possible reaction Enter correct station number Contact partner in the case of prob lems Contact your service personnel if a fault persists for more than five minutes for example 95 Fixing problems Step by Step Troubleshooting Pressed key does not respond Check if the key is stuck Telephone does not ring Check whether the Do not disturb function is activated on your telephone gt page 59 If so deactivate it You cannot dial an external number Check whether your telephone is locked If the phone is locked enter your PIN to unlock it gt page 63 To correct any other problems First contact the relevant service personnel If the ser vice personnel are unable to correct the problem they must contact Customer Service Caring for your telephone e Never allow the telephone to come into contact with coloring oily or aggressive agents e Always use a damp or antistatic cloth to clean the telephone Never use a dry cloth e f the telephone is very dirty clean it with a diluted neutral cleaner containing surfactants such as a dish detergent Afterwards remove all traces of the cleaner with a damp cloth using water only e Never use aggressive or alcohol based cleansers on plastic parts The use of scouring agents is also for bidden 96 Index Numerics SWAY NAVI
12. dialing 74 Controlling connected computers or programs running on them telephone Gata SEMViCOS ee eee WE ha bed a eb eae eee Dele Re e 75 Communicating with PC applications over a CSTA interface 76 Controlling relays only for HiPath 3000 2 eee 77 Sensors HiPath 33x0 35x0 only 0 eee 77 Radio paging not for U S 0 000 020 nee 78 Contents Using team functions 000e eee ee 79 Activating deactivating a group Call ouaaa aaaea 79 Accepting a call for another member of yourteam 81 RINGING QlOUP seve s katte eee haa ee Aaa eo 81 Uniform Gall Distribution UCD is 0acnee rierren eeek wee eh 82 Special functions in the LAN PC network 84 Leaving hunt group group call 2 2 ee 84 Setting up follow me call forwarding 00 0 eee eee 85 USING NIGHt ans wet orice Aten a oak oe ee eee ee ee 86 RINGING QlOUP srira e tear Mae sega whe aes Be eee Gaeatle Pe eae we 87 Controlling relays only for HiPath 3000 erris rrenek eee 88 Openinga doom ia cs aie a keane eda t a pb the eee 89 Individual phone configuration 90 Adjusting display settings 0 00000000 eee eee 90 Adjusting the display to a comfortable reading angle 90 Setting CONUASE iid aiit ria ena ohne herve Tara TERE 90 Adjusting audio settings 0 20 0 cece eee 91 Adjusting the receiving volume during acall 91 Adjustin
13. in the input field Alphabetic labeling of dial keys is useful when entering vanity numbers letters associated with the phone number s digits as indicated on the tele phone spell a name e g 0700 PATTERN 0700 7288376 Character overview aa EE P ZS a AJ wl nm ai 1 Space 2 Next letter in upper case 3 Delete character Text input Enter the required characters via the keypad Select the functions using the keys A and Confirm your entry with 15 Getting to know your OpenStage phone 16 Display Your OpenStage 20 comes with a tilt and swivel black and white LCD dis play Adjust the tilt and contrast to suit your needs gt page 90 Idle mode Your phone is in idle mode when there are no calls taking place or settings being made Example Time 13 15 MON 02 03 07 Date 220870 4 Open the idle menu Own phone number Idle menu When in idle mode press a key on the 3 way navigator gt page 14 to dis play the idle menu You can call up various functions here The idle menu includes selected functions from the Program Service menu gt page 19 It may contain the following entries e Caller list Forwarding on Lock phone DND onl Advisory msg on Ringer cutoff on Send message View callbacks Directory HF answerback on Suppress call ID Waiting tone off DISA intern 1 Must be activated by service personnel 2 Onl
14. oe oa ee Speaker call vA 80 Suppress call ID P4 Y 86 Restore caller ID Vv Vv 86 Tel data service 42 Temporary MSN not for U S WA Y 41 Temporary Phone VA 508 Timed reminder on MA 46 Timed reminder off Vv 46 Toggle Connect A vA 2 Trace call VA 84 Transfer Vv Trunk flash Vv 51 UCD Log on v 401 Log off Vv 401 Available A 402 Not available A 402 Work on MA 403 Work off s 403 UCD night on Z 404 UCD night off s 404 Calls in queue vA 405 Use speed dialing v 7 Change Speed Dial station of 92 104 Reference No A31003 S2000 U106 2 7619 Siemens Enterprise Communications GmbH amp Co KG Hofmannstr 51 D 81359 Miinchen The information provided in this document contains merely general descriptions or char acteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Subject to availability Right of modification reserved The trademarks used are owned by Siemens Enterprise Communications GmbH amp Co KG or their re spective owners
15. outside DISA Direct Inward System Access If configured contact your service personnel you can use an external phone like an internal station to set up an outgoing external connection via the system You can also activate or deactivate the following system functions e Reset services and functions code 0 gt page 71 Call forwarding code 1 1 gt page 28 Lock and unlock phone code 66 66 gt page 63 e Save your PIN code 93 gt page 65 e Send a message code 68 68 gt page 67 e Leave an advisory message code 69 69 gt page 69 Ringing group code 81 81 gt page 79 Group call code 85 85 gt page 79 Caller ID suppression code 86 86 gt page 60 Camp on tone code 87 87 gt page 48 Open door code 61 gt page 36 Release door opener code 89 89 gt page 37 Control relays code 90 90 gt page 77 Do not disturb code 97 97 gt page 59 Ringer cutoff code 98 98 gt page 59 Dial using speed dial code 7 gt page 43 Associated service code 83 gt page 72 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to tone dialing The phone is not connected to the system Establish a connection to the system Enter the station number contact your service personnel Wait for the continuous tone if necessary switch phone to tone dialing and enter the internal number as signed to you and the corresponding PIN Enter the code only required if programme
16. station number is displayed all pixels are active on the display the ring tone is audible 93 Different Displays in a HiPath 4000 Environment 94 Different Displays in a HiPath 4000 Environment Depending on the system configuration not all functions may appear on the display exactly as shown in this document Depending on the system configuration some display texts may differ from the display texts described in this document Please refer to the following table for an overview of such texts HiPath 2000 ean Scions me HiPath 4000 Display Description Display View callbacks Display callbacks gt page 33 Pickup directed Direct call pickup gt page 34 Caller list Call log gt page 39 Change Speed Dial Speed dialing gt page 43 Call wait term Camp on termination Call wait term off Camp on deact gt page 48 Call wait term on Camp on act Fixing problems Step by Step Invalid entry Not authorized Currently not possible Invalid station number Fixing problems Responding to error messages on the screen Possible cause Station number is incorrect Possible reaction Enter correct station number Possible cause Locked function selected Possible reaction Apply to service personnel for authorization for relevant function Possible causes Dialed a non existent station number Called phone is unplugged Possible reactions Enter
17. A general reset procedure is available for initiated func tion The following functions are deleted if enabled Forwarding on Advisory msg on Ringing group on Hunt group off Suppress call ID Call waiting tone off Do not disturb on Ringer cutoff on Received messages View callbacks Press the key shown 0 Reset services Select and confirm the option shown n More functions services Step by Step Activating functions for another tele phone If configured contact your service personnel you can activate and deactivate the following functions for other phones associated service e Do not disturb code 97 97 gt page 59 e Call forwarding code 11 12 13 1 gt page 28 e Lock and unlock phone code 66 66 gt page 63 e Ringing group code 81 81 gt page 79 e Leave an advisory message code 69 69 gt page 69 e Group call code 85 85 gt page 79 e Reset services and functions code 0 gt page 71 e Control relays code 90 90 gt page 77 e Night answer code 44 44 gt page 56 e Timed reminders code 46 46 gt page 66 VI l Press the key shown 83 Associated serv Confirm Enter the internal station number of the phone where you wish to activate the function Enter code for example 97 for Do not disturb on For any additional input follow the instructions on your display 72 More functions services Step by Step m Using system functions from
18. C oo eeceeceeeeeeeeeetetetteeeteteeees 43 DTMF tone dialing cceceeeeee 52 System speed dialing s 43 System wide cancellation 00 0 0 71 99 Index T Tel data service oo eeceeeeeeeeeeteseteeeees 75 Telephone lOCKIN ienanc 63 locking UMIOCKING serersserinnasss 63 settings 90 Telephone database LDAP 0 41 Telephone functions testing 93 Telephone maintenance uu 96 Telephone test o s 93 Temporary phone 70 Testing the telephone ccceeee 93 Text aNSWETNG reisai e eani 68 receiving Text message deleting displaying s s s 67 SONCING oe eeeeeeeeceececeeeeeeeeeeeeeeetteesteeetseeees 67 Three party conference 26 Timed reminder ccceccceececeseeeeeeeeeeeees 66 Timed reminder answering 67 Time dependent hotline 0 45 Toggle Connect sisisi 26 Tone dialing 52 Tone dialing DTMF dialing 0 0 0 0 52 MACE Call nonpas eon 62 Transter cal ercran aaa 27 after announcement nsss 53 Troubleshooting 96 Trunk flash osasissssssisiseseisisierersesireeerserrnnee 54 U UCD earannan 82 Unanswered calls 18 User SUPPO siecccestdieusecaadestesasecivasaandzaiesw se 8 Using Ethernet switches s 12 Using network ports more efficiently 12 V Variable call forwarding n 28 Volume KEY SF eoem aerea EEE 13 W Work M6 erinus sea 83 100 Overview of functions and codes Overview o
19. Documentation HiPath 2000 HiPath 3000 HiPath 5000 HiPath OpenOffice ME OpenStage 20 Operating Instructions Communication for the open minded Siemens Enterprise Communications www siemens com open SI EM ENS Important information Important information For safety reasons the telephone should only be supplied with power e using the original power supply unit Part number C39280 Z4 C51x x O EU 1 US 2 Uk or e ina LAN with PoE Power over Ethernet which com plies with the IEEE 802 3af standard Never open the telephone or a key module Should you en counter any problems contact the responsible service per sonnel ORIGINAL Ceassot Use only original Siemens accessories The use of other ac cessories may be hazardous and will render the warranty extended manufacturer s liability and the CE marking invalid Trademarks The device conforms to the EU directive 1999 5 EC as at CE tested by the CE marking pet All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appli ance will help prevent potential damage to the environment and human health It is a prerequisite for reuse and recycling of used electrical and electronic equipment For more detailed information about disp
20. JATI sascadcnteccewssneaseeeiieeceeearccmees ces 14 A Activating door Opener n se 36 Advisory MESSAGE n 69 deleng 2125 6 asiesetememersataeaticie e 69 AGEM S eea Rae ae aenesi 82 Announcement ssssssesisessireserersererereeeee 44 Assigning a DID number sssi 45 Associated dialing dialing aid 46 Associated service 00 l2 Audio keys sssisssisisisisisirsririrnrisrenrrnnn 13 Automatic camp on preventing and allowing s 48 Automatic connection Setup s 45 B Busy override sisses 55 C Call ACCEPLING ferenn e 20 accepting group 81 ANSWENING operetes ene 20 distnibUtNG erenn 82 entrance phone s s s 36 ornwarding seeme acc a aepaaies 28 parking ees a tenauanatenrnaeaerseneade 49 pickup directed sisses 34 EJ ECUING reena cee 25 retrieving from park s s s 49 TANSTOD otenn keai 27 transfer after announcement 53 Call charge assignment s is 58 Call charges for another telephone s s s 57 for your telephone s es 57 Call duration n Call forwarding in the event of telephone failure 30 MSN im CO essers ad 31 Call lOG erine a e Call request iiics Call signal 0 0 ccccccccceceeceeeteteteeseseeeees Call VOLUME oo ceceeeeceeeeeceteseeteteteteeeeees Call Waiting iieii insien ieni accepting allowing preventing Call waiting camp on TONG Off reece See ean anced 48 Call waiting OMOT sescccssccsicsezsssnncaicanicsee
21. Select and confirm the option shown To log on enter your identification number Agent Contact your service personnel to find out what it is Logging on and off during your shift Press the key shown UCD Select and confirm the option shown 402 Not available Confirm 402 Available Select and confirm the option shown N Using team functions wn 3 T lt N D 0 3 UCD 403 Work on 403 Work off VI l UCD 404 UCD night on 404 UCD night off VI l UCD 405 Calls in queue Requesting and activating a work time You can request activate work time to ensure you have enough time to wrap up the last call Your phone is ex cluded from call distribution for a set period or until you log back on Press the key shown Select and confirm the option shown Confirm Select and confirm the option shown Turning the night service on and off for UCD Press the key shown Select and confirm the option shown Confirm Select and confirm the option shown Display the number of waiting calls Press the key shown Select and confirm the option shown Confirm 83 Special functions in the LAN PC network Step by Step 84 Special functions in the LAN PC network If your telephone is operating in a HiPath 5000 environ ment multiple HiPath 2000 HiPath 3000 systems are interconnected via a LAN Local Area Network such
22. ailbox key and Menu key 000 200002 e eee 13 AUdIO KEYS raaro a Che oe a eee Bek ake eee SA 13 S Way NaVIGatOr sch ressam ea ee eae koe pea EE Hee 14 Keypad oh usdadindaneneduwan dehe abt nane an econ doce ed 15 Display erensia darom gba a hee ad Rea PoE eee OO wae eee eA eo 16 Idl MOUS eke bees fe ihe RSA Sa ee nd Aen eee Aa 16 MailbOX 5 cet dren he edn Phe ta He we ee dee n ed 17 Messages irma ar a ae a aA ERR hanna a O 17 Voicemail s ics terazi a made aie ee ee oe Pe 17 Caller SE me ea E sae E E E e E Aa rE RT a aail eean 18 Program Service MENU 6 tees 19 Basic functions anna 0c cece eee eee ees 20 ANSWErING A2Call sapaa orpben a deeb ae aha ee be 20 Answering a call via the handset 0 000 eee eee 20 Answering a call via the loudspeaker speakerphone mode 21 Switching to speakerphone mode 0 000020 c eee eee 21 Switching to the handset 0 000 cece eee eee 22 Open listening in the room during a call 000000 22 Making Call Sino suae a icin a he eds a oa ence deme oni EER Wak 23 Off NoOk dialing esse dreads bebe a bee ee eee oe 23 Orhookdialing s sies hae adhe AAT dale eine as nih Glin oe Peas eee 23 Contents Redialing a MNUMBET bec eka Pe eee eds Pee bho ee es 24 Ending YC All semas ae airs ae aie seein ue a ra Sackett feet aden tenants 24 Rejecting calls vcs v0 cent d aioe sa ete ok be ee ae ade 25 Turning the microphone on and off
23. aling of 53 En bloc dialing Dial v Forwarding on MA Vv 1 1 all calls v v 11 2 external calls only A y 12 3 internal calls only Vv Vv 13 Forwarding off v Vv 1 CFNR on vA 495 CFNR off vA 495 Trunk FWD on Vv Vv 64 Trunk FWD off A y 64 HF answerback on MA MA 96 HF answerback off v Vv 96 Hotline Join group v Ya 85 Leave group MA v 85 In hunt group A A 85 Out of hunt group y y 85 Keypad dialing WA 503 102 Overview of functions and codes Interac Via the Program Service Functions tively menu gt page 19 display oe oe Code Lock all phones Vv 943 Lock phone y v 66 Unlock phone MA WA 66 Change PIN Y 93 Mute on A 52 Mute off na 52 Night answer on v A 44 Night answer off WA v 44 Open door 4 61 Override y Vv 62 Page Answer page not for U S WA 59 Park a call v 56 Retrieve call vA 56 Phone test Vv 940 Pickup directed WA 59 Pickup group v WA 57 Accept call y Rejecting calls Vv Release Reset services y 0 Ringer cutoff on MA MA 98 Ringer cutoff off WA v 98 Ringing group on Vv 81 Ringing group off MA 81 Room monitor TA 88 Select language of 48 Send message v PA 68 View sent message WA v 68 View messages A A 68 Mailbox Show call charges own phone FA 65 103 Overview of functions and codes Interac Via the Program Service Functions tively menu gt page 19 display
24. allers that wish to contact you in your absence When you receive a call the message appears on the callers display Open the idle menu gt page 16 Advisory msg on Select and confirm the option shown il O Will return at Select predefined text can be changed by service per sonnel and confirm o oe Enter the code directly The code is shown on your display with the correspond ing message IE Predefined messages with a colon can be com pleted by entering a digit Enter message text Select and confirm the option shown Enter message up to 24 characters gt page 15 Save Confirm Deleting advisory messages Open the idle menu gt page 16 i I e Advisory msg off Select and confirm the option shown 69 More functions services Step by Step Change PIN So Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call Press the key shown Select and confirm the option shown Select and confirm the option shown Enter the number of the other user Enter the other user s lock code gt page 65 If the other user has not set a PIN he or she is prompt ed to do so on his or her phone Dial the external number This state is cancelled as soon as the call is ended More functions services Step by Step Resetting services and functions system wide cancellation for a tele phone
25. alls using system speed dial numbers 43 Dialing with speed dial keys 0 00 000000200 e eae 43 Talking to your colleague with a speaker call 44 Talking to your colleague with discreet calling 45 Automatic connection setup hotline 00 45 Assigning a station number not for U S 20 45 Associated dialing dialing aid 02 0 00200 02 eeeeeee 46 D ring aralle sare moa bud a ena a aE Sole te Be Mh od i 47 Using call waiting second call nnana naana 47 Preventing and allowing call waiting automatic camp on 48 Turning the call waiting tone on and off 48 Saving a NUMbE pc sc scvenee ewe daadea ve eda aed Haw tas 48 ParkiINnG aCall she can gadis ie adits ake adie maladie ciel 49 Conducting a conference 0 0 000 c cece 50 Activating tone dialing DTMF suffix dialing 52 Transferring a call after a speaker call announcement in a group 53 SONG trunk TAS sses apea wacky ache goatee back en RON aoe d ao gh 54 Contents If you cannot reach a destination 002000022 e eee 55 Call waiting camp on 0 6 eee 55 Busy override joining a call in progress 55 Using night answer n se aaua aana 56 Displaying and assigning call charges 57 Displaying call charges not for U S 0000002 eee 57 Dialing with call charge
26. and system speed dial numbers assigned to a name Con tact your service personnel to find out if one was con figured for your system Prerequisite Names have been assigned to the station numbers stored in the system Lift the handset Y o Press the key shown The LED lights up Directory Confirm if nec If several directories have been configured 1 internal Confirm The first entry is displayed on the screen or L 1 Scroll to next or previous entry o Scroll Next Select and confirm the option shown o Scroll Previous select and confirm the option shown o Enter the name you want to find or just the first few let ters using the alphanumeric keypad gt page 15 if nec Delete Character Select and confirm each letter to be deleted The last letter entered is deleted If all letters are deleted the first entry in the directory will be displayed again if nec Delete Line Select and confirm the option shown All entered letters are deleted and the first entry in the internal directory is displayed again The entry you wish to dial appears on the screen Call Select and confirm the option shown 4 Enhanced phone functions Step by Step Dialing from the telephone database LDAP If configured ask your service personnel you can search for directory data in the LDAP database and dial the number of any subscriber you find there Prerequisite The LDAP sear
27. any name corresponding to your query you can extend the range of the search e g by deleting characters Select and confirm the option shown For further procedure see above If too many names are found If more than the maximum of 50 names are found cor responding to your query only an incomplete list of re sults can be displayed You can view these results select any of the names or change the search string e g narrow the search by en tering more characters ill In this case it is advisable to narrow down the search so that all corresponding names can be displayed Confirm to view the incomplete list For further procedure see above Narrow the search down Select and confirm in order to change the search string For further procedure see above Enhanced phone functions Step by Step 7 Use speed dialing Making calls using system speed dial num bers Prerequisite You know the system speed dial num bers consult your service personnel Press the key shown Select and confirm the option shown Enter a three digit speed dial number Suffix Dialing f necessary you can suffix dial additional digits for example the user s extension at the end of the saved station number f this feature is configured a suffix is automatically di aled for example O for the exchange if no entries are made within 4 or 5 seconds Dialing with speed dial keys Prerequisite You
28. as a proprietary PC network You are conducting a call via the LAN PC network In this instance you must note certain particularities for some functions These are described in this section i HiPath OpenOffice ME cannot be integrated into a HiPath 5000 environment Leaving hunt group group call Prerequisite You are part of a hunt group group call gt page 79 in another HiPath 2000 HiPath 3000 Open the idle menu gt page 16 Select and confirm the option shown Enter the DISA station number of the other HiPath 2000 HiPath 3000 Confirm your entry Enter the DISA station number of your phone Confirm your entry Select and confirm the option shown select and confirm the option shown You belong to multiple groups of another HiPath 2000 HiPath 3000 Enter group number for directed joining leaving Special functions in the LAN PC network Setting up follow me call forwarding You can activate deactivate call forwarding gt page 28 for your phone from other phones in the HiPath 5000 environment Open the idle menu gt page 16 Select and confirm the option shown DISA station number of the HiPath 2000 HiPath 3000 Confirm your entry Enter the DISA station number of your phone Confirm your entry Activating Open the idle menu gt page 16 Select and confirm the option shown Confirm select and confirm the option shown select and confirm the option shown Enter th
29. assignment 0000002000 58 Privacy S CUMMY i cissccveiescivesweteeee sen cD Turning ringer cutoff on and off 00 20 0020 eee eee 59 Activating deactivating Do not disturb 0 0 00 59 Caller ID suppression nonna aana 60 Monitonng a TOON sses sye aag a aui iaa aana a clan EN 61 Trace call identifying anonymous callers not for U S 62 Locking the telephone to prevent unauthorized use 63 Locking another telephone to prevent unauthorized use 64 SAVING YOUR PIN ave sares aiig niaga aitte e h ENSA naka Lares AE A 65 More functions services 0 s s 00 Appointments function 0 0 0 00 eee 66 Saving appointments 0 0 2000 00 eee 66 Using timed reminders 00 000000 e eee eee eee 67 Sending a Message 1 tees 67 Creating and sending a message 000 c eee eee eee 67 Viewing and editing incoming messages 55 68 Leaving an advisory Message 2 eee 69 Deleting advisory messages 0 cee ee 69 Using another telephone like your own for a call 70 Resetting services and functions system wide cancellation for atelephone 05 71 Activating functions for another telephone 72 Using system functions from outside DISA Direct Inward System Access 0 00 00000 eee eee 73 Using functions in ISDN via code dialing keypad
30. ation number for internal desti nations e Enter the external code and the external station number for external destinations Save Confirm Deactivating Call Forwarding No Reply i Press the key shown 495 CFNR off Select and confirm the option shown Delete Confirm o Exit Select and confirm to deactivate but not delete the for warding destination IE If CFNR is activated when you hang up CFNR appears briefly on the display 29 Basic functions Step by Step m 9411 CFSS on Save VI l 9411 CFSS off Delete Exit C Bu Hoha Change E Save Call forwarding in the event of telephone failure CFSS If configured consult your service personnel you can define an internal or external call forwarding destination that activates in the event of telephone failure Press the key shown Select and confirm the option shown Enter the number of the telephone that is ringing Confirm Deactivating call forwarding deleting a destination Press the key shown Select and confirm the option shown Confirm the option shown to deactivate and delete the forwarding destination Select and confirm to deactivate but not delete the for warding destination Changing the forwarding destination if call for warding is active Press the key shown Enter the code Confirm Change the destination phone number Confirm
31. cally Answering the page from the nearest telephone g Lift the handset Enter the code ann E Hii Enter own station number 78 Using team functions Step by Step Using team functions lf configured consult your service personnel your tele phone is part of a team The team consists of internal phones that are able to use certain functions Activating deactivating a group call ia Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC network gt page 84 f configured consult your service personnel you be ong to one or more groups of stations which can be reached via hunt group or group call station numbers ncoming calls are signaled one after the other hunt group or simultaneously group call on all phones in the group until a group member answers the call Each station in the group can still be reached via their personal station number You can activate and deactivate the audible signal for a hunt group group call or individual trunks in a group You are part of a hunt group or call group Open the idle menu gt page 16 Leave group Select and confirm the option shown Join group select and confirm the option shown You belong to multiple groups Open the idle menu gt page 16 Leave group Select and confirm the option shown Join group select and confirm the option shown ill ii 301 X Group nam
32. ce per sonnel and confirm Enter the code directly The code is shown on your display with the correspond ing message Select and confirm the option shown Text entry up to 24 characters gt page 15 Confirm IiE Transmitted text messages are saved as callback requests on system telephones with no display and on ISDN pulse or tone dialing telephones 67 More functions services Q View sent message Message sent Delete N ate 1 3 Io lt 7 mh 1 3 d Mi View messages Message sent Time date sent Call sender Delete co Displaying and deleting messages you have sent Prerequisite The recipient has not yet accepted a sent message Open the idle menu gt page 16 Select and confirm the option shown Confirm The text message is displayed Select and confirm the option shown The message is deleted Viewing and editing incoming messages Pay attention to the notes on gt page 17 The LED lights up Press the key shown Confirm The sender s caller ID appears on the display Confirm The text message appears on the display Viewing the transmission time Confirm Calling the sender Select and confirm the option shown Deleting messages Select and confirm the option shown More functions services Step by Step Leaving an advisory message You can leave messages advisory messages on your phone s display for internal c
33. ch feature has been con figured in the system oe Lift the handset Press the key shown The LED lights up Directory Confirm if nec If several directories have been configured 2 LDAP Select and confirm the option shown Enter the name you wish to search for using the keypad max 16 characters gt page 15 You can enter an incomplete name e g mei for Mei er Cd if nec f configured ask your service personnel you can also search for surname and first name To separate sur name and first name by a space enter 0 You can en ter incomplete names e g mei p for Meier Peter if nec Delete Character Select and confirm each letter to be deleted The last letter entered is deleted IE In large databases the results of the search may be incomplete if too few characters are entered gt page 42 Search Confirm The name is searched for This may take a few seconds 41 Enhanced phone functions Step by Step Call eal ar a Scroll Next Scroll Previous Call Modify search IN Show matches o Modify search The result is displayed If only one name is found it is displayed Confirm If several names are found max 50 the first name is displayed Scroll to next or previous entry confirm select and confirm the option shown Select and confirm the option shown If no name is found If your search does not yield
34. d in the sys tem 73 More functions services Step by Step i Wait for the dial tone and enter the code for example 97 for Do not disturb on If necessary make further entries refer also to the user guide for dial pulse DTMF phones or nus H ii Dial the external number il You can only perform one function establish one outgoing connection at a time The connection is cleared as soon as the function is successfully activated In the case of an external call the connection is cleared as soon as one of the call partners hangs up Using functions in ISDN via code dial ing keypad dialing If authorized contact your service personnel you can access ISDN functions in some regions using codes Press the key shown 503 Keypad dialing Confirm aa Enter the desired trunk number contact your service personnel Entering a code for required ISDN function contact your service personnel TL Contact your network provider to find out which ISDN functions can be code operated in your country Siemens Enterprise Communications GmbH amp Co KG shall not be liable for damages costs which may be incurred by fraudulent activ ities or remote operation such as toll fraud 74 More functions services Step by Step 42 Tel data service Entry complete l or Controlling connected computers or programs running on them telephone data services f this fu
35. dialNUMDET srpna 38 Editing dial inputs senecaene 38 Editing the station number s e 38 En bloc dialing 2 0 0 38 Entrance telephone 36 Extemal COAG a swcxscesiesccnidecdesencsivacaateetsuene 23 F Forwarding MSN INCO sccceestecreuss sdareetytenatensnnd cress 31 multiple subscriber number MSN 31 Forwarding MSN in CO ou 31 FUNCUON KEYS cesccssssiscetcciesnessceatsiostacteemeapess 13 Functions activating deactivating for another tele PNONE a a e a oaea Ea reSe tting oo eee using from the outside G General information sssiesesnacnsiniesi 8 Group call srenenang eien e 79 98 H andsfree answerback s s s 35 OUT aree a 35 OMen anaa 35 iPath 5000 follow me call forwarding 85 group call ssssssssssisisiiesisisisireeieirenrene 84 Runt group oo eeeeceeeeeeeeeeeeeeeteeeeteteteees 84 night aNSWET ou eeeeeeeeeeeeeeeeeeteteeeeteteees 86 OPENING a OOF ou eeeeeeeseeeeeeeeeteeeeeeees 89 relays iPath 5000 ringing group s es 87 UMN Gs ssa E E EA erences TML format UE QNOUP oerna aR l Important information sssi 3 Incoming calls internal directo cscaccecessesseausctoscavesiennayssi 40 IP telephony sicrie 84 K Keypad sev ccsecccicecdistsheecoeccscsiesecsscseesdevzesseceses 15 Keypad dialing ccccceceeseeteeeteeeeees 74 L LAIN t6l6 pH ys scdccsscccesectsanstesacseeastaucanceton LDAP telephone database Leaving an advisory
36. e If an X appears between group trunk number or such as 301 and group name the audible tone is active for this group or trunk 79 Using team functions wn 0 3 a lt N 3 o 301 Group name Next o Leave group o Join group o Out of hunt group o n hunt group co So No X means that the call is deactivated Confirm The next group trunk number is displayed with a group name Select and confirm the option shown The audible tone for the group trunk displayed is deacti vated Select and confirm the option shown The audible tone for the group trunk displayed is activat ed Select and confirm the option shown The audible tone for all groups and trunks is deactivat ed Select and confirm the option shown The audible tone for all groups and trunks is activated ii If you have activated the audible tone for another group trunk or deactivated the audible trunk for all groups trunks you belong to you will hear a special dial tone when you lift the handset Using team functions Step by Step Pickup group E 81 Ringing group on Ringing group off Accepting a call for another member of your team You can use your own telephone to accept calls for oth er telephones in your team even while engaged in an ongoing call To do this contact your service personnel to find out if a pickup group has been configured
37. e destination phone number Confirm Deactivating Open the idle menu gt page 16 Select and confirm the option shown 85 Special functions in the LAN PC network Step by Step 86 Using night answer If authorized contact your service personnel you can set telephones in other HiPath 2000 HiPath 3000 com munications platforms as the night answer gt page 56 Open the idle menu gt page 16 Select and confirm the option shown Enter the DISA station number of the other HiPath 2000 HiPath 3000 Confirm your entry Enter the DISA station number of your phone Confirm your entry Activating Open the idle menu gt page 16 Select and confirm the option shown Enter the destination number temporary night an swer service Confirm Deactivating Open the idle menu gt page 16 Select and confirm the option shown Special functions in the LAN PC network Step by Step VI l 81 Ringing group on Add to ringing group Add another station Display remove Entry complete l ri Ni Ringing group off Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000 HiPath 3000 communications platforms gt page 81 Saving displaying and deleting telephones for the ringing group Press the key shown Select and confirm the option shown Select and confirm the option shown select and confi
38. ed dialing dialing aid If this function has been configured contact your ser vice personnel you can use a dialing aid to dial num bers and set up calls for your telephone The operating procedure depends on whether the dial ing aid is connected to the S bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones Dialing aid on the SO bus On the PC select a destination and start dialing The speaker on your telephone is switched on Lift the handset when the other party answers Dialing aid at the a b T R port On the PC select a destination and start dialing Lift the handset appears on the PC screen Lift the handset Dialing aid from your telephone for another tele phone Press the key shown Select and confirm the option shown Enter the internal station number Dial for Enter the number you wish to dial Enhanced phone functions Step by Step Call waiting Quit and return or L During a call Using call waiting second call Callers can still reach you while you are engaged in an other call A signal alerts you to the waiting call You can ignore or accept the second call When you accept the waiting call you can either end the first call or place it on hold and resume the call later on You can block the second call or the signal tone gt page 48 Prerequisite You are engaged in a phone call and hear a tone every s
39. ed use The OpenStage phone is a desktop or wall mounted unit designed for speech transmission and for connection to the LAN Any other use is re garded as unauthorized Telephone type The identification details exact product designation and serial number of your telephone can be found on the nameplate on the underside of the base unit Specific details concerning your communications platform can be obtained from your service technician Please have this information ready when you contact our service depart ment regarding faults or problems with the product Speakerphone quality and display legibility e To ensure good speakerphone quality the area in front of the telephone front right should be kept clear The optimum handsfree distance is 20 inches 50 cm e Proceed as follows to optimize display legibility Turn the phone to tilt the display This ensures you have a frontal view of the display while eliminating light reflexes Adjust the contrast as required gt page 90 Getting to know your OpenStage phone 10 Getting to know your OpenStage phone The following sections describe the most frequently used operating ele ments and the displays on your OpenStage phone OpenStage 20 user interface Sake The display permits intuitive operation of the phone gt page 16 The function keys allow you to call up the most frequently used func tions during a call e g Disconnect gt page 13 mailbox
40. ent unauthorized use If configured contact your service personnel you can lock and unlock other telephones to prevent unautho rized access If a phone user locks his or her phone and forgets the personal lock code you can use this function to unlock the phone Press the key shown 943 Lock all phones Select and confirm the option shown Enter the internal station number of the phone you wish to lock unlock lock phone Confirm F unlock phone select and confirm the option shown 64 Privacy security Step by Step 93 Change PIN Saving your PIN Enter the lock code to use the functions e for protecting your phone against unauthorized use gt page 63 e for using another telephone like your own gt page 70 You can save this code Press the key shown Confirm Enter the current five digit PIN f you have not yet set a PIN use 00000 the first time Enter the new PIN Re enter the new PIN IiE If you forget your code contact your service per sonnel Your code can be reset to 00000 65 More functions services Step by Step 6 A46 Timed reminder on possibly or One time only o Daily Save 46 Timed reminder off Delete o Exit More functions services Appointments function You can configure your phone to call you to remind you about appointments gt page 67 You must save the required call t
41. etails Your telephone stores up to ten calls in chronological order Each call is as signed a time stamp The most recent entry not yet answered in the list is displayed first Multiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The caller list is automatically displayed gt page 16 in the idle menu gt page 39 i Callers with suppressed numbers cannot be saved in the call log Information is displayed regarding the caller and the time at which the call was placed Example Caller ID 10168 PETER Busy 21 02 16 25 gt Function menu ime Date Telephone status during a call attempt ne gt For a description of how to edit the call logs gt page 39 Getting to know your OpenStage phone Program Service menu Use the menu key to reach your communication system s Program Service menu The menu key LED remains red as long as you are in this menu Example Menu title Program Service 7 Use speed dialing Further entries are avail able Menu option The menu structure comprises several levels The first line in this structure shows the menu currently selected while the second line shows an option from this menu A double arrow next to an entry indicates the availability of additional options for this entry Accessing the me
42. f functions and codes The following table lists all available functions as shown on the display If configured con tact your service personnel functions can be activated interactively select and confirm via the Program Service menu select and confirm or enter a code Interac Via the Program Service Functions tively menu gt page 19 display oe o Code Account code v 60 Advisory msg on Vv V 69 Advisory msg off v of 69 Associated dial vV 67 Associated serv WA 83 Call waiting s Y 55 Waiting tone off Vv A 87 Waiting tone on v Vv 87 Call wait term on va 490 Call wait trm off A 490 Callback v PA 58 View callbacks Delete v WA 58 Caller list A A 82 Save number A v 82 Conference Vv A 3 Start conference Pa Add party J End conference WA WA 3 View conf parties v WA Remove party s A Drop last conf party 491 Consultation A Return to held call vA v 0 Quit and return Vv 4 0 Transfer Accept call i Control Relay On only for HiPath 3000 A 90 Control Relay Off only for HiPath 3000 A 90 101 Overview of functions and codes Interac Via the Program Service Functions tively menu gt page 19 display oe oa ade Data I O Service 494 Directory 1 internal of 54 2 LDAP Y 54 DISA DISA intern Vv vA 47 Discreet Call 945 DND on WA A 97 DND off WA v 97 Door opener on A 89 Door opener off A 89 DTMF di
43. g the ring volume 0 0 0 0 00 eee 91 Adjusting the ring tone sss ee ace ee ee Leta Sa aaa G4 ga ae ae 91 Adjusting the speakerphone to the room acoustics 92 Language for system functions aaau 92 Testing the phone ccce eee eee 93 Testing the telephone functions 0 0 0 0 cee eee eee 93 Different Displays in a HiPath 4000 Environment 94 Fixing problems 00eeceeeee eens 95 Responding to error messages on the screen 95 Contact partner in the case of problems 54 95 TroubleShoOtnG vis ie 4504 cena tae OW ee Pha a oda eae ean 96 Caring for your telephone 0 000000 eee eee 96 WGON 32 vteccetntuniacscnvetercic oneeuntacns 97 Overview of functions and codes 101 General information General information About this manual This document contains general descriptions of the technical options which may not always be available in individual cases The respective fea tures must therefore be individually defined in the terms of the contract If a particular function on your phone is not available to you this may be due to one of the following reasons e The function is not configured for you or your telephone Please con tact your system support representative e Your communications platform does not feature this function Please contact your Siemens sales partner for information on how to upgrade This u
44. handset and leave it directed towards the noise source Deactivating the telephone to be monitored Press the lit key The LED goes out Replace the handset Monitoring the room Enter the internal station number of the phone located in the room that you wish to monitor 61 Privacy security Step by Step 84 Trace call 62 Trace call identifying anonymous call ers not for U S You can identify malicious external callers You can record the caller s phone number during a call or up to 30 seconds after a call In this case you should not hang up Press the key shown Select and confirm the option shown iE If the trace is successful the transmitted data is stored by your network operator Contact your service personnel Privacy security Step by Step Lock phone ii Unlock phone Locking the telephone to prevent unau thorized use You can prevent unauthorized parties from using your phone in your absence Lock and unlock phone Open the idle menu gt page 16 Select and confirm the option shown select and confirm the option shown Enter code telephone lock gt page 65 IE When the phone is locked a special dial tone sounds when the handset is lifted Within the system users can make calls as normal Your phone can also be locked or unlocked by an authorized party gt page 64 63 Privacy security Step by Step Locking another telephone to prev
45. have configured speed dial keys gt page 43 Press the key shown Select and confirm the option shown Press the key shown Press the required speed dial key Configure a speed dial key You can program the keys to with ten frequently used phone numbers Press the key shown Select and confirm the option shown Confirm Press the key shown 1 Different Displays in a HiPath 4000 Environment gt page 94 43 Enhanced phone functions Step by Step Change Save Previous Next Change 4 Delete Exit 80 Speaker call C Press the required speed dial key If the key is already in use the programmed phone number appears on the screen Confirm First enter the external code and then the external sta tion number Confirm If you make a mistake Select and confirm the option shown This deletes all entered digits Confirm Select and confirm the option shown select and confirm the option shown select and confirm the option shown Talking to your colleague with a speaker call You can make a loudspeaker announcement through a loudspeaker if connected ask your service personnel or to an internal user with a system telephone without any action on their part Open the idle menu gt page 16 Select and confirm the option shown Enter the phone number IiE Responding to a speaker call gt page 35 Enhanced phone func
46. igured contact your service person nel all callback requests are automatically delet ed over night Storing a callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite A callback was saved Your telephone rings Callback appears on the display Lift the handset Press the key shown The LED lights up Select and confirm the option shown You hear a ring tone Basic functions Step by Step View callbacks Next callback Delete Exit A Viewing and deleting a stored callback Open the idle menu gt page 16 Select and confirm the option shown Select and confirm to display additional entries Deleting a displayed entry Confirm Ending retrieval Select and confirm the option shown Press the key shown The LED goes out Press the key shown The LED goes out 1 Different Displays in a HiPath 4000 Environment gt page 94 33 Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a specific call for your colleague You hear another telephone ring Press the key shown More features Select and confirm the option shown gt 59 Pickup directed Select and confirm the option shown if nec Next Select and confirm until the phone number name of the desired subscriber is displayed Accept call Confirm o c4 If you know
47. imes You can enter a single appointment that will take place in the next twen ty four hours or you can enter a daily recurring appoint ment Saving appointments Press the key shown Confirm Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m If the selected language is US English configure gt page 92 you can enter the code 2 for am or 7 for pm default am Confirm Select and confirm the option shown Confirm Deleting and checking a saved appointment Press the key shown Confirm Confirm Select and confirm the option shown More functions services Step by Step Reminder at 1200 gt s7 ra Send message O Please callback o o Enter message text Send Using timed reminders Prerequisite You have saved a reminder gt page 66 The saved time arrives The phone is ringing The appointment time is dis played Press key twice Lift the handset and replace it again TL If you do not answer the timed reminder it is re peated five times and then deleted Sending a message You can send short text messages to individual stations or groups of stations with system telephones Creating and sending a message Open the idle menu gt page 16 Select and confirm the option shown Enter the internal station number of the recipient or group Select predefined text can be changed by servi
48. in 63 PIN SAVING giren easan anne 65 Product designation ccceeeeeeeeee 9 Program Service MENU ou cece 19 Programming your telephone 90 Project calls iiser 58 Project code account code s 58 R Radio paging equipment PSE 78 Recall ness bats hater aE 53 RECEIVING VOIUME eects 20 91 Redialing a number ceceeeeeeeeeeeee 24 from the caller list 39 Relays wo LID Reset Services E 71 Resetting functions 71 Ring tone nasaan 91 RING VOIUME ou eeeeeeceeceeeeeeeseseteeseeeteeeeseees 91 Ringer CUOI sa scccasssesesssessestenessiapsesenesaceteenats 59 RINGING QrOUP cceseeeceeeceeeeeeseteeseeeeeseeseees 81 FRROOMMONILON aaysnssana a 61 S Safety precautions s 2 Second call ACCEPTING one eeccececeeceseeceeeeeteeeetteeetteeeees 47 SENSOMS aan R HL Serial NUMDED c ccc ceteeeeeteeceseetesees 9 Setting your telephone ou ee 90 SOTINGS aea N 90 SPeak T Calli eroe enne 44 Speakerphone distance s es 3 Speakerphone mode s s s 21 92 Special dial tone s is 59 Speed dialing diano arana 43 saving station speed dialing 43 suffix dialing oo eeeeeee eect eeeeteeteeeeeeees 43 SY SUM cc Sec iecenet iia vided assis 43 Station number assigning 45 COFTECHING erisia 38 deactivating display 60 SUPPTESSING onosai 60 Station speed dialing 2 0 0 0 ee 43 Suffix dialing AUTOMATI
49. ix seconds Ending the first call and answering the waiting call Replace the handset Your telephone rings Answer the second call Lift the handset Placing the first call on hold and answering the sec ond call Select and confirm the option shown You are connected to the call waiting party immediately The first party is placed on hold Ending the second call and resuming the first one Confirm Replace the handset Recall appears on the display appears on the screen Lift the handset 47 Enhanced phone functions Step by Step gt 490 Call wait trm off 490 Call wait term on Waiting tone off Waiting tone on Save number amp i i Preventing and allowing call waiting auto matic camp on If this function has been configured ask your service personnel you can prevent or allow a second call gt page 47 from being signaled by automatic camp on during an ongoing call Press the key shown Select and confirm the option shown select and confirm the option shown Turning the call waiting tone on and off You can suppress the call waiting tone every six sec onds for external calls A one time special dial tone then alerts you to the waiting call Activating Open the idle menu gt page 16 Select and confirm the option shown Deactivating Open the idle menu gt page 16 Select and confirm the option shown Saving a number You can save your cal
50. key and menu key Audio keys are also available allowing you to optimally configure the audio features on your telephone gt page 13 The 3 way navigator is a convenient navigation tool gt page 14 The keypad is provided for input of phone numbers codes Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit __ Network Handset OpenStage 20 properties Display type LCD 24 x 2 characters Full duplex speakerphone function y 10 100 Mbps Ethernet switch gt page 12 Wall mounting v 11 Getting to know your OpenStage phone 12 Using network ports more efficiently OpenStage 20 has a built in 10 100 Mbps Ethernet switch This means that you can connect a PC to the LAN directly via the phone ao m ee Network switch OpenStage 20 ie To connect OpenStage 20 to a PC you require only a commercial network cable uncrossed Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly Getting to know your OpenStage phone Keys Function keys Function when key is pressed End disconnect call gt page 24 Redialing gt page 24 Button for fixed call forwarding with red LED key gt page 28 Activate deactivate microphone also for soeakerphone mode gt page 25 Mailbox key and Men
51. key shown Select and confirm the option shown Dial the entrance telephone number Enter the five digit code Default code 00000 Select the displayed function and press the OK dialog key to change the code Select and confirm the option shown You can also open the door without a doorbell ring Deactivating the door opener Press the key shown Select and confirm the option shown 37 Enhanced phone functions Step by Step Please dial Delete number ty Vv I i Cancel co t i Q A i 3 Making calls En bloc sending correcting numbers If this feature is configured contact your service per sonnel a connection is not attempted immediately when a station number is entered This means that you can correct the number if necessary The station number is only dialed at your specific re quest Internal calls Enter the station number External calls Enter the external code and the station number Dialing entered displayed numbers Lift the handset Confirm Correcting numbers entered il A station number can only be corrected as it is being entered Station numbers stored for num ber redial for example cannot be corrected Select and confirm the option shown The last digit entered in each case is deleted Enter the required digit s Canceling en bloc sending Select and confirm the option shown Press the key shown The LED goes out Press the key shown
52. l call ers are connected to another phone which you can specify contact your service personnel Activating Open the idle menu gt page 16 Select and confirm the option shown Deactivating Open the idle menu gt page 16 Confirm IiE When you lift the handset you will hear a special tone continuous buzzing reminding you that Do not disturb is activated Authorized internal callers automatically override the DND feature after five seconds 59 Privacy security Step by Step Suppress call ID Restore caller ID w w 60 Caller ID suppression You can prevent your station number or name from ap pearing on the displays of external parties you call The feature remains active until you deactivate it Activating Open the idle menu gt page 16 Select and confirm the option shown Deactivating Open the idle menu gt page 16 Select and confirm the option shown iil Your service personnel can activate deactivate caller ID suppression for all phones Privacy security Step by Step z 88 Room monitor Monitoring a room You can use a phone to monitor a room This function must be enabled on the monitoring phone When you call this phone you can immediately hear what is happening in that room Activating the telephone to be monitored Press the key shown Select and confirm the option shown You can either leave the telephone in speakerphone mode or lift the
53. l or external telephones destinations External destinations require special configuration in the system When call forwarding is active a special dial tone sounds when you lift the handset f DID DTMF is active contact your service per sonnel you can also forward calls to this desti nation Destinations fax 870 DID 871 ax DID 872 f you are a call forwarding destination your dis play will show the station number or the name of he originator on the upper line and that of the caller on the lower line Special features must be taken into consideration if your telephone operates with HiPath 5000 sys tem networking via PC network gt page 85 Press the key shown Open the idle menu gt page 16 Select and confirm the option shown Confirm select and confirm the option shown select and confirm the option shown Enter the number of the telephone that is ringing Confirm Deactivating call forwarding Press the key shown Select and confirm the option shown Basic functions Step by Step Using call forwarding no reply CFNR Calls that are not answered after three rings default can be adjusted by service personnel or that are re ceived while another call is ongoing can be automatical ly forwarded to a specified telephone v Press the key shown 495 CFNR on Select and confirm the option shown Enter the destination number e Enter the internal st
54. l partner s station number for sub sequent redialing from the caller list gt page 39 Prerequisite You are conducting a call Select and confirm the option shown 1 Different Displays in a HiPath 4000 Environment gt page 94 Enhanced phone functions Step by Step 56 Park a call Retrieve call Parking a call You can park up to ten calls either internal external or both Parked calls can be displayed on and picked up from another telephone This feature is useful if you want to continue a call at another phone Prerequisite You are conducting a call Press the key shown Select and confirm the option shown Enter the number of the park slot 0 9 and make a note of it If the park slot number you entered is not dis played it is already in use enter another one Retrieving a Parked Call Prerequisite One or more calls have been parked The phone is idle Press the key shown Select and confirm the option shown Enter the park slot number you noted earlier If the park slot number you enter is not in use you can not retrieve the call Tl If a parked call is not picked up after a specific pe riod of time the call is returned to the telephone from where it was parked recall 49 Enhanced phone functions ol Step by Step E Start conference E Conference Return to held call Add party Conference View conf parties Next Exit list View
55. lay On or Controlling relays only for HiPath 3000 If this function has been configured contact your ser vice personnel you can use up to four relays to enable disable different devices such as a door opener Depending on how you program the relays you can ac tivate and deactivate them manually them or configure them to activate and deactivate automatically after tim eout i Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC network gt page 88 Select and confirm the option shown select and confirm the option shown Enter the relay Sensors HiPath 33x0 35x0 only If configured contact your service personnel sensors are able to recognize signals call your phone and dis play an appropriate message on the screen 77 More functions services Step by Step Radio paging not for U S If radio paging equipment PSE is connected to your system contact your service personnel you can locate people via their pocket receivers Pocket receivers signal a call request to the person you want to page This person can then answer the page at the nearest phone Paging persons To ensure that you can be found you must have en abled a ringing group gt page 81 call forwarding gt page 28 or call forwarding no answer service techni cian to the internal station number of your PSE A call request is signaled automati
56. message 05 69 Location of the telephone ssis 3 Locking all phones Locking unlocking Loudspeaker sssini M Mailbox KEY rrinim 10 13 Making calls with the dialing aid 0 eee 46 Making external calls oo cee 23 Making mobile calls oo cece 70 Making trunk calls Menu key occceccccccccsecsecetettstteeseeteeeees Message Index ANSWENING panees a aai 68 deleting displaying s s s 67 TOCEIVING o oeeeeeeecececcesceceeeeeeeeeeteeeseeeeseseeees 68 SONGING ariii iisi 67 Multiple subscriber number MSN forwarding oo eeeeceeeeceeeeteetetetetteteeeteeeeees 31 N Nameplate een cccacnea tis scadcnwmumeie 9 Night ANSWED ceeceeeeeeeeeteteeeteeeteeeeees 56 0 Open listening sssi 22 OPENING a COOK ciscsicsscsesasesascansissacaseraiacs 36 With 8 COJE sannan 36 Operating instructions s 2 operating instructions PLL MIL TORI swosnds carsssesvass sects qutpscsuesesasentg 3 OTdergi 3 PDF format EE EE EE 3 Operational elements 10 Outgoing calls oo etter 18 P Parking a Callll isis tscceneouues sctteednameceaanles 49 PDF forma scorss ccszcszseennesrmeeacarsaemeesetasantascatan 3 Personal identification number 65 Phone locking another n se 64 locking unlocking centrally 0 0 0 0 64 TOSTING rren in a 93 using another like your Own n s 70 Phone settings ecceeceeeeeeeeeeeeeeteteeeeee 90 PICKU OU Call mescrei 34 81 PUN eeren et 65 for a telephone sssr
57. n be found on the Internet at htt p Iwww enterprise communications siemens com gt Products gt To er h Phones amp Clients gt Select Product gt Downloads view and print documentation in PDF format you require Acrobat Read free software p www adobe com chnical notes current information about firmware updates frequently ked questions and lots more can be found on the web at FT n p wiki siemens enterprise com Contents Contents Important information 00eeeeaee 2 Trademarks o es beerecoa bewd eeh odes oie ete ke ee A 2 Locatiom of the telephone ises rss waaay aiak kde a austere ed 3 Software update ise is ee oS Be Pe SP Oe 3 Documentation in Internet 2 00 000 0 0c 3 General information 000ee eee 8 About this manual 0000000 00 ee 8 SEIWICC iwc owdae Seana tase Quant amd a aaron GAN a eevee aes 8 Intended USE 2 2 tee 9 Telephone type sei statin cde aa EE aia e e de a S Sg aia 9 Speakerphone quality and display legibility 9 Getting to know your OpenStage phone 10 OpenStage 20 user interface 0 6 ee 10 Ports on the underside of the phone 220005 11 Using network ports more efficiently 05 12 ROW Seea a a cate a Bae setae E sue teva eee ere ae Bote ot Dkr a 13 FUNCTION KEYS g nc sande aden dota ee atone mion beak bases bs 13 M
58. nction has been configured contact your ser vice personnel you can control connected computers or programs running on them such as hotel services or information systems from your telephone Prerequisite You have set up a connection Press the key shown Confirm For entering data you are guided by the connected computer However depending on configuration con tact your service personnel you must activate your en tries in one of the following ways Inputs in en bloc mode Enter data Complete entry Confirm Inputs in online mode The connected computer processes your entries direct ly Enter the code Enter data 75 More functions services Step by Step Communicating with PC applications over a CSTA interface If configured contact your service personnel you can use your phone to communicate with PC applications CSTA Computer Supported Telecommunications Applications You send information to the application and receive information from the application for example via your phone display H shi Ewo oni Enter the code m Enter the three digit ID for the application you wish to control El E Use the relevant keys to communicate with the applica tion Ending communication with the application Select and confirm the relevant CSTA message or oe Lift the handset and replace it again 76 More functions services Step by Step 90 Control Re
59. nu There are three ways to open the Program Service menu on your commu nication system 1 Press the menu key Use the or A keys to select an option and confirm with the key Press a or A and select a function from the idle menu gt page 16 3 In idle mode press or and the code for the function you want iil For an overview of the maximum functions available with corre sponding codes see gt page 101 19 Basic functions Step by Step Basic functions ill Please read the introductory chapter Getting to know your OpenStage phone gt page 10 care fully before performing any of the steps de scribed here on your phone Answering a call Special default ring signaling is set for your telephone e When you receive an internal call your telephone rings once every four seconds single tone se quence e When you receive an external call your telephone rings twice in rapid succession every four seconds dual tone sequence e When you receive a call from the entrance tele phone your telephone rings three times in rapid succession every four seconds triple tone se quence e lf acallis waiting you hear a short tone beep every six seconds Ia Your service personnel can adjust the ring ca dence for external and internal calls for you In other words different ring cadences can be set for different internal callers The number or the name of the caller appears on the di
60. ode gt page 16 Select and confirm the option shown To adjust the ring tone Keep pressing the keys until the desired tone is set Save 91 Individual phone configuration Step by Step L er a Speakerphone mode eal or La More features 4 48 Select language 15 Spanish 2 N Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone you can adjust the tele phone to the acoustics in your environment Quiet room Normal room and Noisy room Press one of the keys shown in idle mode gt page 16 Select and confirm the option shown To set the room type Keep pressing these keys until the setting you want appears on the screen Save Language for system functions Press the key shown Select and confirm the option shown Select and confirm the option shown Select the language you wish to use such as Spanish and press the OK dialog key to confirm Testing the phone Step by Step gt More features 4 Q40 Phone test Testing the phone Testing the telephone functions You can test your phone s functionality Prerequisite The phone is in idle mode Press the key shown Select and confirm the option shown Select and confirm the option shown If everything is functioning correctly e all LEDs on the phone flash only the menu key LED is continuously lit your
61. olume Keep pressing the key until the de sired volume is set 21 Basic functions Step by Step Switching to the handset Prerequisite You are engaged in a call in speakerphone mode et anda Lift the handset Proceed with your call Open listening in the room during a call You can let other people in the room join in on the call Let the other party know that you have turned on the speaker Prerequisite You are conducting a call via the handset Activating Press the key shown The LED lights up Deactivating Press the key shown The LED goes out 22 Basic functions Step by Step Y i Making calls Off hook dialing Lift the handset Internal calls Enter the station number External calls Enter the external code and the station number The called party does not answer or is busy Replace the handset On hook dialing Internal calls Enter the station number External calls Enter the external code and the station number The other party answers with speaker Lift the handset On hook dialing Speakerphone mode The called party does not answer or is busy Press the key shown The LED goes out 23 Basic functions Step by Step or ra or 24 Redialing a number The last three external telephone numbers dialed are stored automatically IiE If this feature is configured contact your service personnel account codes entered are also saved gt page
62. osal of your old ap pliance please contact your city office waste disposal ser vice the shop where you purchased the product or your sales representative The statements quoted above are only fully valid for equip ment which is installed and sold in the countries of the Eu ropean Union and is covered by the directive 2002 96 EC Countries outside the European Union may impose other regulations regarding the disposal of electrical and electron ic equipment Important information Location of the telephone The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C To ensure good speakerphone quality the area in front of the micro phone front right should be kept clear The optimum speakerphone distance is 50 cm Do not install the telephone in a room where large quantities of dust accumulate this can considerably reduce the service life of the tele phone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic components and the plastic casing Do not operate the telephone in damp environments such as bathrooms Software update Tl During a software update the phone must not be disconnected from the power supply unit the LAN line or the phone line An update action is indicated by messages on the display and or by flashing LEDs Documentation in Internet This and other documentation ca
63. rm the option shown Select and confirm then follow the operating instruc tions Enter the phone number Confirm Confirm Select and confirm the option shown Removing all telephones in a call ringing group Open the idle menu gt page 16 Select and confirm the option shown 87 Special functions in the LAN PC network oo Controlling relays only for HiPath 3000 If this feature is configured contact your service person nel you can also control relays gt page 77 in other HiPath 3000 communications platforms Open the idle menu gt page 16 Select and confirm the option shown Enter the DISA station number of the HiPath 3000 where you wish to control the relay Confirm your entry Enter the DISA station number of the phone you wish to use to control the relay Confirm your entry Confirm select and confirm the option shown Enter the relay Special functions in the LAN PC network Step by Step Opening a door If configured contact your service personnel you can also activate the door opener gt page 36 in other HiPath 2000 HiPath 3000 communications platforms Open the idle menu gt page 16 Select and confirm the option shown Enter the DISA station number of the HiPath 2000 HiPath 3000 where you wish to control the door open er Confirm your entry Enter the DISA station number of the phone you wish to use to control the door opener
64. s 48 Call waiting tone on off aiei 48 CAMIDACK ornes S 32 Caller ID Suppression n se 60 Caller list USING 00 cteeeteeee 39 Calling a second party 0 0 26 Calls IN queue nsss 82 CE Marking oesisissisississisiisisisirirriserrnrnen 2 Central telephone l0Ck o 64 CENIR eremana 29 Charges for another telephone n se 57 for your telephone 57 Code dialing in ISDN 74 Conference 26 Connection Options s s s 11 Connection setup AUTOMATIC aiiai e i 45 Connection setup automatic 0 00 45 Consultation o n 26 Control relays o s 77 CSIA sect teecued there cha iih ee eduaseacens 76 D Dialing OM DIOC oe eeeeeececceceeeceeeeeeeeeeeeeeesteetetteneeaes 38 from the caller list 0ccceeeeee 39 internal external calls 23 on hook dialing 23 with speed dialing 00 0 43 Dialing aid SO DUS erae SoS 46 Dialing internal calls 00 0 0 cece 23 Dialing numbers 97 Index from the internal directory 0 00 0 40 from the LDAP database AI USING FeCial ooperi 24 Direct inward system access DISA 73 Directory internal sssi 40 DISA e 73 Discreet calling ccceeeeeeeeeeeteeeteteees 45 Display for HiPath 4000 environment 94 DiS play aN Gle ss cvcsccsiescsdegeaencsasemsiernie Display contrast Distributing calls DO MOE distur D sessen 59 Door release vcxrcucsciavesstntincderncsinaratenand 37 E Edit
65. ser guide is intended to help you familiarize yourself with OpenStage and all of its functions It contains important information on the safe and proper operation of your OpenStage phone These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or programming an OpenStage phone nE For your own protection please read the section dealing with safety in detail Follow the safety instructions carefully in order to avoid en dangering yourself or other persons and to prevent damage to the unit This user guide is designed to be simple and easy to understand providing clear step by step instructions for operating your OpenStage phone Administrative tasks are dealt with in a separate manual The Quick Refer ence Guide contains quick and reliable explanations of frequently used functions Service mie gt The Siemens service department can only help you if you experi ence problems or defects with the phone Should you have any questions regarding operation your specialist retailer or network administrator will gladly help you For queries regarding connection of the telephone please contact your network provider If you experience problems or defects with the phone please dial the ser vice number for your country General information Intend
66. splay Answering a call via the handset The phone is ringing The caller appears on the screen oe Lift the handset or Raise or lower the volume Keep pressing the key until the desired volume is set 20 Basic functions Step by Step if nec or L or C lt we if nec or L Poa if nec or L Answering a call via the loudspeaker speak erphone mode Suggestions for using speakerphone mode e Tell the other party that you are using speakerphone mode e The speakerphone works bests at a low receiving volume e The ideal distance between the user and the tele phone set in speakerphone mode is about 50 cm approx 20 inches The phone is ringing The caller appears on the screen Press the key shown The LED lights up Raise or lower the volume Keep pressing the key until the desired volume is set Ending a call Press the key shown The LED goes out Press the key shown Switching to speakerphone mode Prerequisite You are conducting a call via the handset Hold down the key and replace the handset Then re lease the key Set the call volume Keep pressing the key until the de sired volume is set U S mode If the country setting is set to U S ask the service per sonnel you do not have to hold down the loudspeaker key when replacing the handset to switch to speaker phone mode Press the key shown Replace the handset Proceed with your call Set the call v
67. ssage Camp on is immediately displayed Busy override joining a call in progress This function is only available if it has been configured by the service technician contact your service person nel Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Select and confirm the option shown The called party and person to whom this party is talk ing hear an alerting tone every two seconds If the called party has a system telephone with display the following appears on the screen Override Num ber or name You can now start talking 55 Enhanced phone functions Step by Step Using night answer When night answer mode is active for example during a lunch break or after office hours all external calls are immediately forwarded to a specific internal telephone night station The night station can be defined by ser vice personnel standard night answer service or by you temporary night answer service Loa Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC network gt page 86 Activating Select and confirm the option shown Press the OK dialog key to confirm standard night an swer service o Enter the code standard night answer service o Enter the destination number temporary night answer service Save Confirm
68. t chargeable call made are displayed first After five seconds the accumulated connection charge total is displayed Press the key shown 65 Show call charges Select and confirm the option shown 57 Displaying and assigning call charges Step by Step 60 Account code v Ill or 58 Save if nec Ge Dialing with call charge assignment You can assign external calls to certain projects Prerequisite Your service personnel have defined ac count codes for you Press the key shown Select and confirm the option shown Enter account code Press this key Confirm May be necessary depending on configuration contact your service personnel Enter the external phone number gt You can also enter the account code during a call Privacy security Step by Step Ringer cutoff on Ringer cutoff off DND on DND off l Privacy security Turning ringer cutoff on and off If you do not wish to take calls you can activate the ring er cutoff function Calls are only identified by one ring signal and they are shown on the display Activating Open the idle menu gt page 16 Select and confirm the option shown Deactivating Open the idle menu gt page 16 Select and confirm the option shown Activating deactivating Do not disturb If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone externa
69. the number of the telephone that is ringing enter it directly 1 Different Displays in a HiPath 4000 Environment gt page 94 3 A Enhanced phone functions Step by Step oa or or HF answerback on or HF answerback off Using the speakerphone A colleague addresses you directly over the speaker with a speaker call You hear a tone before the an nouncement The other party s name or station number appears on the screen You can conduct the call with the handset or in speaker phone mode Lift the handset and answer the call Press the OK key to confirm your selection and answer the call Press the key and answer the call ne gt f handsfree answerback is enabled see below you do not need to switch on the microphone you can answer directly You can answer immedi ately in speakerphone mode f handsfree answerback is disabled default set ting follow the procedure described above Placing a speaker call to a colleague gt page 44 Enabling and disabling handsfree answerback Open the idle menu gt page 16 Select and confirm the option shown select and confirm the option shown 35 Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed you can use your telephone to speak to someone at the en trance telephone and to activate a door opener If you have
70. the proper authorization contact your ser vice personnel you can activate the door opener en abling visitors to open the door themselves by entering a 5 digit code using a DTMF transmitter or installed keypad Speaking to visitors via the entrance telephone Prerequisite Your telephone rings Lift the handset within thirty seconds You are connect ed to the entrance telephone immediately Yo y Lift the handset after more than thirty seconds Dial the entrance telephone number Opening the door from your telephone during a call from the entrance telephone Open door Confirm Opening the door from your telephone without calling the entrance telephone gt Press the key shown 61 Open door Select and confirm the option shown Ld Dial the entrance telephone number c IE Special features must be taken into consider ation if your telephone operates with HiPath 5000 system networking via PC network gt page 89 Opening the door with a code at the door m After ringing the bell enter the five digit code using the keypad or a DTMF transmitter Depending on how the door opener has been programmed a doorbell call sig nal may or may not be forwarded 36 Enhanced phone functions Step by Step 89 Door opener on SE mA o B change password 1 enable with ring o 2 enable w o ring VI Il 89 Door opener off Activating the door opener Press the
71. tions Step by Step gt A n v 41 Temporary MSN c Talking to your colleague with discreet call ing If this function has been configured ask your service personnel you can join an ongoing call conducted by an internal user at a system telephone with display You can listen in unnoticed and speak to the internal user without being overheard by the other party dis creet calling Lift the handset Enter the code Enter your internal station number Your service personnel can protect your tele lll h phone against discreet calling Automatic connection setup hotline If this function is configured contact your service per sonnel the system automatically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only after a preset period of time hotline after a timeout Assigning a station number not for U S If this function has been configured contact your ser vice personnel you can selectively assign a specific number DID number to your telephone before making an external call The assigned number then appears on the called party s display Press the key shown Select and confirm the option shown Enter the DID number you wish to use Dial the external number 45 Enhanced phone functions Step by Step 67 Associated dial oS m Associat
72. u key re Function when key is pressed Open mailbox with red LED key gt page 17 Open Program Service menu with red LED key gt page 19 Audio keys Function when key is pressed Reduce volume and set contrast brighter gt page 90 Turn speaker on off with red LED key gt page 21 Increase volume and set contrast darker gt page 90 13 Getting to know your OpenStage phone 3 way navigator nE Remove the protective film from the ring around the 3 way naviga tor before using the phone With this control you can manage most of your phone s functions as well as its displays Operation Functions when key is pressed In idle mode Press the an key e Open the idle menu gt page 16 In lists and menus e Scroll down In idle mode e Open the idle menu gt page 16 Press the A key In lists and menus e Scroll up Entry selected Press the key e Perform action 14 Getting to know your OpenStage phone Keypad In cases where text input is possible you can use the keypad to input text punctuation and special characters in addition to the digits O to 9 and the hash and asterisk symbols To do this press the numerical keys repeatedly Example To enter the letter h press the number key on the keypad twice When entering the text all available characters for this key are dis played After a short while the character in focus is displayed
73. up s station number Announce the call When a member of the group accepts the call gt page 35 you are connected to this party Replace the handset Select and confirm the option shown ne gt If the connection between the two other parties is not established within 45 seconds the call from the first part returns to you recall 53 Enhanced phone functions Step by Step Send trunk flash To activate ISDN type services and features through the network carrier s analog trunks or those of other com munications platforms such as consultation hold you must send a signal to the trunks before dialing the ser vice code or telephone number Prerequisite You have set up an external connection Press the key shown 51 Trunk flash Select and confirm the option shown tity Hi Enter the service code and or telephone number 54 Enhanced phone functions Step by Step If you cannot reach a destination Call waiting camp on Prerequisite You have dialed an internal number and hear a busy signal It is important that you reach the called party Wait approx 5 seconds until Camp on appears on the display and the busy tone is followed by the ring tone The called party can then respond gt page 47 i gt The called party can prevent automatic call wait ing gt page 48 If this feature is configured contact your service personnel you will hear the ring tone and the me
74. y appears if callback requests are saved Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform contact the relevant service personnel messages from services such as HiPath Xpressions are displayed in this application in addition to messages received Messages You can send short text messages to individual internal stations or groups In idle mode gt page 16 the following signals alert you to the presence of new messages key LED lights up e Displays Messages received Press the mailbox key A Example Caller ID Msg from Coco Chanel Message sent Function menu Display message IE For a description of how to edit the entries gt page 68 Voicemail If your telephone is connected to a voicemail system such as Entry Voice Mail the Mailbox key will also light up to alert you to any messages that have arrived An appropriate message also appears on the display for instance in Entry Voice Mail X new messages To play back your voicemails follow the instructions on the display 17 Getting to know your OpenStage phone 18 Caller list If you are unable to accept an external or internal call the call attempt is stored in the caller list You can store answered calls either manually both internal and external calls or automatically external calls only contact your service personnel for d

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