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FARGO electronic C30 Printer User Manual

1. 2 From the Fargo Diagnostic Tool click on the Send Firmware button as shown below x FARGO Select a printer to continue Persona C30 card printer Step 1 Download Firmware Step 2 Select Firmware File File Name Persona C30 v111 frm Firmware Version 1 1 1 10 19 2004 Step 3 Ensure that the printer is in Upgrade mode For information on how to place the printer m upgrade mode click on the Help Button below Help About Ext Persona C30 Card Printer User Guide Rev 2 2 11 19 RESTRICTED USE ONLY Sending the Firmware File continued Fargo Electronics Inc Step Procedure 3 Upon successful completion of the Firmware Update the Printer will restart 4 The procedure is now completed Persona C30 Card Printer User Guide Rev 2 2 11 20 RESTRICTED USE ONLY Fargo Electronics Inc Section 12 Fargo Technical Support The purpose of this section to provide the User with an efficient step by step procedure to be used when contacting Fargo Technical Support as needed for this Card Printer Contacting Fargo Technical Support Step Procedure 1 Refer to Section 3 General Troubleshooting as needed Contact the Fargo Technical Support Group by phone at 952 941 0050 or by fax at 952 941 1852 for additional technical assistance OR Contact Fargo Technical Support via the Web http www fargosupport com 2 Position a phone near the
2. Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Break Jam Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer NOTE Using the printer in direct sunlight may adversely affect the ribbon sensor integrity Step Procedure 1 Review the following information e Symptom The Print Ribbon has become jammed or has broken in the Printer e Printer Error State The Ribbon Supply Encoder Sensor has unexpectedly stop receiving information from the Ribbon Encoder e Driver Monitor Error Display Ribbon BreakJam 113 Ribbon Break Jam ribbon break jam has been detected inside the printer Open the Printer s Front Cover and remove the Ribbon Cartridge Clear any cards in the printer by using the Forward and or Reverse Buttons located on the Printers Top Cover Tape the ends of the ribbon together and wind any excess onto the T ake up Spool of the Ribbon Cartridge Insert the Ribbon Cartridge and close the Printers Front Cover Press the Cancel Print button from the Driver s Display Dialog and resend the print job Help Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Break Jam Error continued Step Procedure 2 Open the front cover and remove the Ribbon Cartridge e f Ribbon is broken continue to Step
3. 6 Click Install to begin the installation C30 Card Printer InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Install Cancel Persona C30 Card Printer User Guide Rev 2 2 3 19 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure 7 Wait while the C30 Card Printer is configuring your new software installation C30 Card Printer InstallShield Wizard Setup Status C30 Card Printer is configuring your new software installation Cancel Persona C30 Card Printer User Guide Rev 2 2 3 20 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure 8 Select the port that your Printer is connected to at this time Click on the OK button and continue with the installation Select The Printer Port S USB Universal Serial Bus v i Cancel Persona C30 Card Printer User Guide Rev 2 2 3 21 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure 9 a Connect the USB cable to the Printer b Turn ON the Printer at this time if it is not already ON c Wait during the installation Plug and Pla
4. Step Procedure Select the Help button to access the Fargo Diagnostics Utility Help document as shown below 1 Help M About Exit Persona C30 Card Printer User Guide Rev 2 2 10 26 RESTRICTED USE ONLY Selecting the About button in the Diagnostics Utility Fargo Electronics Inc Step Procedure 1 Select the About button to access version information for the Diagnostics tool Note A list of the Printers that the Diagnostic Utility supports is also available i About Fargo Electronics Card Printer Diagnostics Tool i Fargo Electronics Card Printer Diagnostics Tool Version 4 0 0 Fargo Printer Diag Tool PN 510928 Copyright 2004 Fargo Electronics This tool currently supports the following Printers pu or i System Info C30 Card Printer arcet 4 x Cardlet C7 LI Printer Help E xit Persona C30 Card Printer User Guide Rev 2 2 10 27 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Exit button in the Diagnostics Utility Step Procedure 1 Select the Exit button to close out and exit from the Fargo Diagnostics Utility Help haut Persona C30 Card Printer User Guide Rev 2 2 10 28 RESTRICTED USE ONLY Fargo Electronics Inc Section 11 Firmware Upgrades Introduction The Persona C30 Card Printer Encoders Firmware Upgrade Document Rev 2 2 and thi
5. DiagUtility E Xx Thisrequires a connection to the internet Do vou wank to continue Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 4 This will launch the Fargo Support page e Click on the Firmware selection box e Use the drop down menu to select the Printer e Click on the Go button as shown below Address http fwww fargosupport com FARGO FARGO web sites oa E GD Tech Support Drivers Firmware amp User s Guides Troubleshooting Software Archive Register Werrentios Service Providers Contact Us Tech Support Home This Web site is designed to support you and your FARGO Card Printer Download printer drivers printer firmware user s guides and troubleshooting information Or find an Authorized Service Provider in your area If you don t find what you need please contact us and we ll get back to you right away Tech Support Search What do you need Troubleshooting Arche Recster Printer 1 Ws 03 FARGO Bectronics hc All Riahts Reserved FARGO CC Persona C30 Card Printer User Guide Rev 2 2 11 6 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 5 shown below Click on the Printer name under Printer Firmware to begin the download as C 30 V1 1 1 10 21 2004 124 KB Pers
6. Using the Flipper Center Offset Option Use this option to change the card position on the Flipper Table relative to the center for flipping Note This is important to maintain the proper clearance with surrounding objects when flipping a card Step Procedure 1 Enter a negative value to position a card closer to the output of the Printer when the Flipper is in home horizontal position Or Enter a positive value to position a card closer to the output of the Flipper Module when the Flipper is in home horizontal position Maximum Adjustment Range The maximum adjustment range is 127 As a rule 20 equals about 030 8 mm which is about the same as the thickness of a standard CR 80 size card A Caution If the offset is set too high or low the card may jam in the Flipper Module when flipping Persona C30 Card Printer User Guide Rev 2 2 5 103 RESTRICTED USE ONLY Fargo Electronics Inc Using the Flipper Smart Angle Offset Option Use this option to change the Flipper angle relative to the default smart card loading position This is done in order to adjust travel to and from the Flipper and the Smart Card Docking Module Step Procedure 1 Enter a negative value to decrease the amount of Flipper angular movement from the home position to the smart card loading position Or Enter a positive value to increase the amount of Flipper angular movement from the home pos
7. amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay Prinigi Printer Info Card Device Options Calibrate WM a RES Tp Gamma t S 0 qi ea Wenn te Gea Yellow Balance Qe 32 Magenta Balance es Fe 36 Cyan Balance 42 D Dye Sub Intensity D YMC Resin Heat Front Resin Heat Back K Persona C30 Card Printer User Guide Rev 2 2 4 45 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Excessive Resin Printing problems continued Step Procedure 3 procedure Reduce the Image Darkness See the Using the Image Darkness Option Persona C30 Card Printer User Guide Rev 2 2 4 46 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Incomplete Resin Printing problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Black resin text and barcodes appear faded or too light e Printer Error State None e Driver Monitor Error Display None 2 Increase the Resin Heat setting within the Image Color tab of the Printer Driver See the Using the Image Color tab C30 3 Increase the Image Darkness See the Using the Image Darkness Option procedure Persona C30 Card Printer User Guide Rev 2 2 4 47 RESTRICTED USE ONLY Fargo Electronics Inc
8. a V Verify data encoded 4 13 Vertical Horizontal adjustment arrows 5 33 Persona C30 Card Printer User Guide Rev 2 2 Fargo Electronics Inc Vertical Horizontal Image Position settings 4 48 Vertical adjustment 5 34 Virtual Memory 14 20 W Windows 2000 XP 4 27 4 34 4 48 Windows 95 98 ME 4 27 Windows 98SE Me 4 34 4 48 WordPad 4 3 Wrinkle 14 20 X X and Y boxes 5 61 5 83 Y Yellow Magenta and Cyan 5 28 YMC 14 20 YMCK 14 20 YMCK YMCKK Print Ribbons 5 23 YMCKH 14 20 YMCKK 14 20 YMCKO 14 20 YMCKOK 2 10 14 20 15 5
9. 1 Select Optimized for Photo when printing photo quality images with resin OR Select Optimized for Graphics when printing drawings and graphics e g clipart logos etc with resin C30 Card Printer Printing Preferences _ Magnetic E nq KPanslResim Printer Info Card Image Color Calibrate Ribbon Type E Standard Resin 5 Auto Ribbon Select Color Matching fonitor Persona C30 Card Printer User Guide Rev 2 2 5 21 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Both Sides option Use this option to automatically print on both the frontside and backside of a card Step Procedure 1 Select this option in conjunction with any application program that supports a multiple page document with duplex printing Note The program must be able to send down two or more separate pages to be printed within the same document e Page 1 will be transferred to the front side of the card e Page 2 will be transferred to the backside of the card Note The Printer Driver will always place all odd numbered pages on the front side of the card and all even numbered pages on the back side with this option selected If an odd number of pages are printed to the Driver while this option is selected then the Printer will print an additional blank side and transfer it to the card iv Print Both Sides Disable Printing Split 1 Set of Ribbo
10. Ls Portrait Landscape Persona C30 Card Printer User Guide Rev 2 2 5 65 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Visual Security Solutions dropdown menu A to D Step Procedure 1 Click on the Visual Security Solutions dropdown menu below under the Landscape Orientation see above to use the options shown in this display Overlay Print Area Security Options Defined Area s Visual Security Solutions For Print and Overlay No Visual security ia C For Overlay Only Ma Visual Security t Far Print Only No Overlay l yn eh C Lower Left D Lower Right Persona C30 Card Printer User Guide Rev 2 2 5 66 RESTRICTED USE ONLY Fargo Electronics Inc Selecting Orientation Portrait under Card tab Step Procedure 1 Select the Portrait radio button below under Orientation under the Card Size tab to use the Visual Security Solutions E to H as shown in this window amp C30 Card Printer Printing Preferences iE Overlay Print Area K Panel Resin Printer Info Cm OS EEE nos coc I Eb Card Size CF 80 Ba f inches C mm Print Width 2 114 Print Length 3 37 Orientation Landscape Persona C30 Card Printer User Guide Rev 2 2 5 67 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Visual Security Solutions dropdown menu E to H Step Procedure 1 Click on the Visual Security Solutions dr
11. Boot up A series of operations that the Printer runs through when power is first applied including a series of initializing status testing and a diagnostics program to ensure a ready state Buffer A block of memory in the Printer or PC that holds print files until the processor is ready to print them Cable A set of conductors wrapped together and often concealed within insulation used for signal transfer from one device to another with connectors on either end that allows the cable to be removed Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 2 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Cache A type of memory buffer to store data temporarily used to hold information that is most often exchanged between contRoller and peripheral to expedite data transfer Calibrating A procedure to adjust an electro mechanical device so that it operates within established parameters Cleaning Roller High tack Rollers positioned just after the input Hopper to lift debris off the card as it rolls over it A clean card surface improves print quality CD Compact Disc A 4 75 inch 12 cm optical disk that stores data written too and read from using a laser DMA Direct Memory Access Channels designated within the Windows operating environment that are used for dedicated high speed communication between the PC and the Pr
12. Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset t 75 BPI t 5 Bits f NULL t 128 BPI 7 Bits f SPACE f 210 BFI 8 Bits ZERO LAC Generation Character Parity t AoLAC t Mn Parity f Even Parity C Even Parity t Odd Parity f Odd Parity Default Shift Data Left Persona C30 Card Printer User Guide Rev 2 2 5 39 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Track Options radio buttons Use the Magnetic Track options for these purposes e Customize the ISO encoded data format for each of the Magnetic Stripe s three tracks e Customize each track independently of the other two e Specify which of the three tracks to customize by selecting one of the three track options Note No 1 After making the required selection the Magnetic Track Options box displays the current set of customization options for the selected track Note No 2 For most applications the default settings for these options do not need to be changed Magnetic Track Options Bit Density Character Size ASCII Offset NEUES f 5 Bits t NULL 128 BPI fe 7 Bits SPACE f 210 BP t E Bits ZERO LAC Generation Character Parity Ho LAC No Parity f Even Parity t Even Parity t Odd Parity te Odd Parity Default Shift Data Lett Persona C30 Card Printer User Guide Rev 2 2 5 40 RESTRICTED USE ONLY Fargo Electronics Inc Using the Bit Density radio buttons
13. Resolving the Image Placement problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer This procedure is used to adjust the position of the card in the Print driver and does not change the internal settings of the Printer See Using the Printer Calibration Utility Persona C30 for instructions on changing the Printer s internal settings Step Procedure 1 Review the following information e Symptom Printing is cut off or is not centered on the card or a white border appears e Printer Error State None e Driver Monitor Error Display None 2 Verify if the Image Position option within the Calibrate tab is set correctly or incorrectly a Open the Printer Control Panel from the Computer e f using Windows 98SE Me right click on the Persona C30 Card Printer Icon and select Properties e lf using Windows 2000 XP right click on the Persona C30 Card Printer and select Printing Preferences b Click on the Calibrate tab c Adjust the Vertical and or Horizontal Image Position settings based on where the white border is on the card amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area K Panel Rep xe Card Device Options Image Color Image Position Vertical 0 ei Horizontal fo M 4 gt Direction Card Travels through Printer Settings ITE TTTUTTTE ETT zI Persona C30 Card Printer
14. aM Mag Verify Error The printer is unable to verify encoded data Check the Cards and click on Cancel Print 30 Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Mag Verify Error continued Step Procedure 2 Check to ensure that the cards are loaded with the Magnetic Stripe facing Up and towards the front of the Printer 3 a Press on the Resume button b Ifthe error continues continue to step 4 4 Verify the Driver settings if cards are loaded properly See the Using the Magnetic Encoding tab Persona C30 procedure 5 Verify that data is being encoded to the Magnetic Stripe a Clear any Error Messages by unplugging the Printer and reapplying power b Remove the failed card c Use a Magnetic Stripe reader or magnetic developer spray to determine if data is being written to the Magnetic Stripe d If data is not being written to the Magnetic Stripe e Open the front cover e Remove the Magnetic Module cover screw e Remove the Magnetic Module cover e Verify that the Magnetic Module is seated securely into the Magnetic Module docking station e If the Magnetic Module is properly seated replace the magnetic head as needed Note See the current Persona C30 User Guide for related instructions in the Parts Replacement Section f If data is being written to the Magnetic Stripe the Magnetic Offset may need to be adjusted See the
15. c Select Printing Preferences under the Printer drop down menu This will bring up the Persona C30 Printing Preferences window 2 a Select the Card tab and then click on the Test Print button as shown in Display A in this section Note Ensure that the Ribbon is installed before proceeding The correct Ribbon type is selected in the Device Options tab b When the Test Print button is selected an image is copied to the Printer Display A Persona C30 Printer Driver Card Tab amp C30 Card Printer Printing Preferences SE Overlay Print Area K Panel Resin Printer Info Cw Device ptions Image Color Calibrate Card Size CR 80 z inches C mm Print Width 2 114 Print Length 3 370 Orientation C Landscape Copies Zz Diagnostics Clean Printer About Persona C30 Card Printer User Guide Rev 2 2 3 25 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image continued Step Procedure 3 This completes the Persona C30 Card Printer Encoder Installation Guide For additional help regarding the Test Print and other related items see the Persona C30 Card Printer Encoders User Guide located under Start Programs Fargo Persona C30 Card Printer User Guide Rev 2 2 3 26 RESTRICTED USE ONLY Fargo Electronics Inc Printer Transport Moving the Printer to another location Step Procedure 1 The Printer can be transported by grippin
16. 14 11 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition MB Megabyte A unit of storage that equals 1 048 576 bytes Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device Menu A descriptive list of headings above nested functions that aid navigation to a specific operation These are found in computer applications with the heading at the top of a subset of like functions They are also on the Printer LCD control panel Monochrome An image composed of a single color Network A series of computers connected by data transfer cable for communication and sharing of functions and peripherals Oersted Oe The unit of magnetic field strength named after Dutch scientist Hans Christian Oersted who found the science of electromagnetism Offset The prescribed distance between a reference point and the target point The offset in card printing may refer to the position of the image relative to the leading edge or the distance of the start of magnetic encoding from the leading edge of the card O Ring A rubber ring used as a belt in several media driving applications OS Operating The instructions installed on the computer hard Drive that run the System computer s operations and applications The Driver used for any given OS will differ from other platforms The correct version Driver m
17. Self Tests Card Samples reverse the stepper Motor x zuy Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 16 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Mechanics tab in the Diagnostics Utility continued Step Procedure Click on the Reverse the Stepper Motor button to move the Card Rollers 2b backwards in the Printer Fargo Diagnostics Utility 4 xi FARGO Select a printer to continue C30 Card Printer Self Tests Card Samples Run Cycle the Printhead Advance the Stepper Motor Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 17 RESTRICTED USE ONLY Selecting the Mechanics tab in the Diagnostics Utility continued Fargo Electronics
18. C30 Card Printer Printing Preferences K Panel Resin Printer Info Image Calor Jii Calibrate Ribbon Type HCO Full Color 2 Resin Black Overlay Auto Ribbon Select Color Matching Algebraic m Resin Dither W Print Both Sides Disable Printing Split 1 Set of Ribbon Panels Ip Print Back Side First Print Back Side Only iw Rotate Front 180 Degrees iw Rotate Back 180 Degrees Persona C30 Card Printer User Guide Rev 2 2 5 52 RESTRICTED USE ONLY Fargo Electronics Inc Enabling the Frontside option Overlay Print Area Step Procedure 1 Select the Front radio button which enables the Overlay Print Area and Security Options functions amp C30 Card Printer Printing Preferences Card Device Options Image Color Calibrate Magnetic Encoding Overlay PrintArea KPanelResin Printerlnfo CR 80 Card Size Front Back m Overlay Print Area m Security Options Defined Areals Visual Security Solutions For Print and Overlay No Visual Security gt For Overlay Only m MEN ru C For Print Only No Overlay B ppe Right D Lower Rig Persona C30 Card Printer User Guide Rev 2 2 5 53 RESTRICTED USE ONLY Fargo Electronics Inc Enabling the Backside option Overlay Print Area Step Procedure 1 Select the Back radio button which enables only the Overlay Print Area fun
19. Glossary of Terms continued Term Definition Printhead The device on a Printer that produces the image on the media PVC Abbreviation for polyvinyl chloride often called vinyl PVC is the component of the 0 002 thick clear dye receptive film on the surface of the identification card and is the primary component of the identification card cores Queue A sequence of files or sets of data awaiting transmission or processing Proximity Prox Card Proximity cards allow access and tracking utilizing contactless technology usually by communicating through a built in antenna Prox Card Encoder The Fargo prox card encoder uses an HID ProxPoint Plus reader mounted on the e card docking station inside the Printer encoder The ProxPoint is a read only device producing a Wiegand signal that is converted to RS 232 using a Cypress Computer Systems CVT 2232 Application programs can read information from HID prox cards via a RS 232 signal through a dedicated DB 9 port on the outside of the Printer labeled Prox RAM Random Access Memory A storage device for digital information to be held temporarily to facilitate processing Rasterize The process of converting the elements of a graphic into a bitmap to be printed Reboot Cycling the power to the Printer so that it resets and reinitializes Registration The quality of the alignment of the separate primary color images YMCK Resid
20. Use this option to customize the Bit Recording Density Bits per Inch used to encode the magnetic data on the currently selected track Step Procedure 1 Select 75 BPI to change the bits per inch to 75 BPI OR Select 128 BPI to change the bits per inch to 128 BPI OR Select 210 BPI to change the bits per inch to 210 BPI Magnetic Track Options Bit Density Character Size ASCII Offset t 75 BPI Bits t NULL t 128 BPI fe 7 Bits f SPACE f 210 BPI BBits t ZERO LAC Generation Character Parity t MaLRE No Parity Even Parity f Even Parity C Odd Parity f Odd Parity Default Shift D ata Left Persona C30 Card Printer User Guide Rev 2 2 5 41 RESTRICTED USE ONLY Fargo Electronics Inc Using the Character Size radio buttons Use this option to customize the Character Data Size Bits per Character used to encode the magnetic data on the currently selected track Note This character size includes the parity bit if enabled Step Procedure 1 Select 5 Bits to change the bits per character to 5 BPC OR Select 7 Bits to change the bits per character to 7 BPC OR Select 8 Bits to change the bits per character to 8 BPC Magnetic Track Selection Track 1 C TrackzZ C Track3 Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset C75 BPI f 5 Bits t NULL t 128 BPI f 7 Bits f SPACE f 210 BFI C BBits t ZERO Persona
21. the liquid s polarity changes and blocks the passage of the light resulting in an opaque area of the display The areas are arrayed to form characters LED Light Emitting Diode A semiconductor that emits light when a current is applied Media A generic reference to anything onto which the Printer can transfer an image including cards Ribbon and film LoCo Low The coercivity value of magnetic media between 250 600 Oe Coercivity ISO 7811 2 Fargo s Low Coercivity encodes at 300 Oe LPT Port Line Printer Port The system abbreviation for a PC s parallel Printer port Magnetic encoding The process of orienting successive magnetic bits to produce a serial data string Magnetic stripe An area of the card with an applied or impregnated ferrous material that may hold encoded data through a series of prescribed polarity changes Magnetic Track An area of a magnetic strip running the length of the card with a given width and position constitutes a track This is the area dedicated to one data string restricted to specific rules of format ISO Standards specify three magnetic tracks on the back of a card The JIS standard specifies one track on the front Magnetic Verify A process to confirm proper magnetic encoding After encoding the information is read off back and compared to the intended string Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page
22. 14 15 PVC laminate 2 11 Q Queue 14 15 R RAM Random Access Memory 14 15 Rasterize 14 15 Reboot 14 15 Registration 14 15 Regulatory Compliances 2 1 Reject Hopper 4 13 Reset Printer 4 34 Resident Font 14 15 Resin 14 15 resin black K panel 5 77 5 78 5 88 Resin Black Panel 2 7 resin dither 5 21 Resin Heat slide 5 29 5 30 Resin Thermal Transfer 2 5 Resolution 2 3 14 16 RFI Radio Frequency Interference 14 16 RGB Red Green Blue 14 16 Ribbon 14 16 Ribbon Cards 1 2 5 4 6 1 9 1 Ribbon cable 14 16 Ribbon Panels 5 23 Ribbon Sensor Calibration 4 53 Ribbon Type option 5 15 Ribbon wrinkle problems 4 44 RibbonTraq 14 16 RMA number 14 16 Roller 14 16 Roller Up Down Error 4 31 Rotate Front 180 Degrees option 5 62 5 83 rotate front by 180 Degrees 5 26 rotates image 5 26 Persona C30 Card Printer User Guide Rev 2 2 Fargo Electronics Inc RS 232 14 16 S safety issues 1 2 4 1 5 4 6 1 9 1 11 2 Safety Standards 2 2 Saturation 14 16 second K Panel 5 23 Selecting Orientation Landscape under Card tab 5 65 Selecting Orientation Portfolio under Card tab 5 67 Selecting the number of copies 5 8 Selecting the Visual Security Solutions 5 68 5 69 5 70 Selecting the Visual Security Solutions dropdown menu 5 66 Self test 4 52 4 54 14 17 Sending data to Track 1 5 49 Sensor 14 17 Sensors button 5 35 Serial interface 14 17 Set
23. 5 28 Using the Resin Heat K option Front and Back 5 29 Using the Overlay Heat O option 5 30 Using the Color Matching option and Default button 5 31 Using the Calibrate tab Persona C30 5 32 Persona C30 Card Printer User Guide Rev 2 2 iv RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Position Controls 5 33 Using the Sensors button 5 35 Using the Settings button 5 36 Using the Magnetic Encoding tab Persona C30 5 37 Using the Magnetic Track Selection radio buttons 5 38 Using the Magnetic Track Options radio buttons 5 40 Using the Bit Density radio buttons 5 41 Using the Character Size radio buttons 5 42 Reviewing the Enable MLE Support checkbox 5 43 Using the ASCII Offset radio buttons 5 44 Using the LRC Generation radio buttons 5 45 Using the Character Parity radio buttons 5 45 Using the Shift Data Left checkbox 5 46 Reviewing the ISO Track Locations 5 47 Sending the Track Information 5 48 Entering the Track Information 5 48 Reviewing Tracks 1 2 and 3 in table format 5 49 Reviewing the Track Data Note 5 49 Reviewing the ASCII Code and Character Table 5 50 Using the Overlay Print Area tab Persona C30 5 51 Enabling the Frontside and Backside options 5 52 Enabling the Frontside option Overlay Print Area 5 53 Enabling the Backside option Overlay
24. 55 7 79 O Persona C30 Card Printer User Guide Rev 2 2 5 50 RESTRICTED USE ONLY Fargo Electronics Inc Using the Overlay Print Area tab Persona C30 Use this option to control where the Overlay O Panel and or the print area appear on a card Note This option is helpful if for example you would like to omit or block out the overlay or printing around a card s smart chip or Magnetic Stripe By default this option is set to print and overlay the entire card To customize the overlay and or print area select one of the options listed under Overlay Print Area amp C30 Card Printer Printing Preferences Card eins tains Yr age Color Calibrate Magnetic Encoding Overlay 7 Print Area K Panel Resin Printer Info C Back o 200 ie zn 1 pom 4 p000 Y 0 0 Defined Area Direction Card Travels through Printer Overlay Print Area Security Options Ful Card Visual Security Solutions For Print and Overlay No Visual Security C For Overlay Only v C For Print Only No Overlay Persona C30 Card Printer User Guide Rev 2 2 5 51 RESTRICTED USE ONLY Fargo Electronics Inc Enabling the Frontside and Backside options Step Procedure 1 Select the Print Both Sides checkbox under the Device Options tab to enable the Backside option under the Overlay Print Area Note This same selection applies to the K Panel Resin backside option
25. C30 Card Printer User Guide Rev 2 2 5 42 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Enable MLE Support checkbox Multi Language Extension MLE support in Windows XP can cause text strings to be broken up into fragments This fragmentation of the text string prevents magnetic encoding Note This option may help correct encoding problems in all operating systems Step Procedure 1 Check this box to allow the Driver to process the fragmented text C30 Card Printer Printing Preferences Image Color EN Calibrate E Panel Resin Printer Info Magnetic Track Selection Tacki C Track2 Track 3 QJ Enable MLE Support Persona C30 Card Printer User Guide Rev 2 2 5 43 RESTRICTED USE ONLY Using the ASCII Offset radio buttons Fargo Electronics Inc Use this option to customize the Character ASCII Offset used to encode the magnetic data on the currently selected track Note This character offset value is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the track Step Procedure 1 Select NULL to change the ASCII Offset to NULL OR Select SPACE to change the ASCII Offset to SPACE OR Select ZERO to change the ASCII Offset to ZERO Magnetic Track Options Bit Density Character Size 75 BPI t 5 Bits 128 BEI fe 7 Bits f 210 BPFI t B Bits LAC Generation Character Parity t NaLRC t
26. Calibration Utility E xi Seting Defaut Current Print Left of Form gg ee NINE RR Maglocovetage Ofer p D Rest Persona C30 Card Printer User Guide Rev 2 2 5 98 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Lo Co Voltage Offset Step Procedure 1 Identify the Magnetic Encoder voltage required by the cards Note The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value This information should be available through the card manufacturer or reseller 2 Use the following equation to identify the proper Mag Lo Co Voltage Offset value e 36500 Desired Voltage 4 6 1 23 1 2670 39 0625 126 X 1 For example Required Encoder Voltage 1 5vdc e 36500 1 5 4 6 1 23 1 2670 39 0625 126 X 1 42 3 Change the Mag Lo Co Voltage Offset value I E 42 4 Use the Diagnostic Utility to run a Magnetic Self test and verify encoded quality f gt DTC300 Card Printer Copy 1 Calibration Utility x Setting Defaut Curent r NNUS NN Pintietcifom E Mag Hi Co Voltage Offset og Jesse votes oie pp a hocmm ie Si Rest Persona C30 Card Printer User Guide Rev 2 2 5 99 RESTRICTED USE ONLY Fargo Electronics Inc Using the Mag Top of Form Option Use this option only if the Printer has a built in Magnetic Stripe encoder Note If s
27. Class B FCC Class B EN 55024 1998 EN 61000 3 2 and EN 61000 3 3 Card Input 100 cards 30 mil Hopper Capacity Colors Up to 16 7 million Monochrome Dimensions See the Size and Weight information in this same table Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Technical Specifications continued Type Description Humidity 20 8096 non condensing Interface USB 1 1 Memory 2MB RAM Operating 65 to 80 F 18 to 27 C Temperature Print Area CR 80 edge to edge Printer Windows 98SE Me 2000 XP Drivers Print Method e Dye Sublimation Resin Thermal Transfer e Resin Thermal Transfer Print Speed Print Speeds 7 seconds per card 514 cards per hour K 12 seconds per card 300 cards per hour KO 27 seconds per card 133 cards per hour YMCKO 35 seconds per card 102 cards per hour YMCKOK Indicates the Ribbon type and the number of Ribbon panels printed where Y Yellow M Magenta C Cyan K Resin Black O Overlay F Flourescent Print speed indicates an approximate batch print speed and is measured from the time a card feeds into the printer to the time it ejects from the printer Print speeds do not include encoding time or the time needed for the PC to process the image Process time is dependent on the size of the file the CPU amount of RAM and the amount of availa
28. If the issue persists continue to Step 4 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board J 5 and the RFID Sensor e fthe connections are loose reattach it e Press on the Resume button e If the connections are good or if the issue persists continue to Step 5 Replace the Ribbon RFID Sensor Persona C30 Card Printer User Guide Rev 2 2 4 27 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Card is jammed e Printer Error State Card TOF Sensor is detecting no card motion e Driver Monitor Error Display Card Jam Card Jam card has become jammed in the printer Open the Printer s Front Cover and remove the Ribbon Cartridge Clear any cards in the printer by using the Forward and or Reverse Buttons located on the printers Top Cover Re insert the Ribbon Cartridge and Close the Printer s Front Cover Press the Resume Button on the Printer s Top Cover to Continue Printing To Cancel the print Press the Cancel Print Button from the Driver s Display Dialog Persona C30 Card Printer User Guide Rev 2 2 4 28 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Jam Error continued Step Procedure 2 Look fo
29. Image Position Controls continued Using the Sensors button Using the Settings button Using the Magnetic Encoding tab Persona C30 Using the Magnetic Track Selection radio buttons Using the Magnetic Track Selection radio buttons continued Using the Magnetic Track Options radio buttons Using the Bit Density radio buttons Using the Character Size radio buttons Reviewing the Enable MLE Support checkbox Using the ASCII Offset radio buttons Using the LRC Generation radio buttons Using the Character Parity radio buttons Using the Shift Data Left checkbox Persona C30 Card Printer User Guide Rev 2 2 5 10 5 11 5 12 5 13 5 14 5 14 5 15 5 16 5 17 5 18 5 20 5 21 5 22 5 23 5 24 5 25 5 26 5 27 5 28 5 29 5 30 5 31 5 32 5 33 5 34 5 35 5 36 5 37 5 38 5 39 5 40 5 41 5 42 5 43 5 44 5 45 5 45 5 46 5 1 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the ISO Track Locations 5 47 Sending the Track Information 5 48 Entering the Track Information 5 48 Reviewing Tracks 1 2 and 3 in table format 5 49 Reviewing the Track Data Note 5 49 Reviewing the ASCII Code and Character Table 5 50 Using the Overlay Print Area tab Persona C30 5 51 Enabling the Frontside and Backside options 5 52 En
30. Inc Step Procedure Printer before selecting this option 2F Click on the Cycle the Card Input Roller Remove Cards button to activate the Card Input Motor Note Ensure that all cards have been removed from the Fargo Diagnostics Utility a FARGO Select a printer to continue cao Card Printer Self Tests Card Samples Run Cycle the Printhead Advance the Stepper Motor Reverse the Stepper Motor 3j Ribbon Sensor Calibration Remove Ribbon r Cycle the Card Input Roller Remove Cards Run Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 18 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Mechanics tab in the Diagnostics Utility continued Step Procedure 2F Click on the Advance the Ribbon Motor Remove Ribbon button to Fargo Diagnostics Utility x FARGO Select a printer to continue cao Card Printer Self Tests Card Samples Run Cycle the Printhead Advance the Stepper Motor Reverse the Stepper Motor jit Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Advance the Ribbon Motor Remove Ribbon reverse the
31. Port Connect to the included power cord USB Port Connect to a Windows PC with a USB cable Persona C30 Card Printer User Guide Rev 2 2 2 6 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Print Ribbons The Card Printer utilizes both dye sublimation and or resin thermal transfer methods to print images directly onto blank cards Since the dye sublimation and the resin thermal transfer print methods each provide their own unique benefits print Ribbons are available in resin only dye sublimation only and combination dye sublimation resin versions To make it easier to remember which print Ribbons are which a letter code has been developed to indicate the type of Ribbon panels found on each Ribbon This letter code is as follows Dye Sublimation Yellow Panel Dye Sublimation Cyan Panel M Dye Sublimation Magenta Panel K Resin Black Panel o Clear Protective Overlay Panel Persona C30 Card Printer User Guide Rev 2 2 2 7 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Resin Only Print Ribbons Resin only print Ribbons consist of a continuous roll of a single resin color No protective overlay panel O is provided since resin images do not require the protection of such an overlay The following resin only Ribbon types are available for use with both Persona C30 Type Description Standard Resin Black K provides 1 000 prints This Ribbon provi
32. Range The maximum adjustment range is 127 As a rule 20 equals about 030 8mm which is about the same as the thickness of a standard CR 80 size card A Caution If the negative value is set too high the print Ribbon may break Rear of Printer Card Output Magnetic Track Data Card Input Side of Printer Side of Printer Leading Edge Trailing Edge of Card of Card a Direction card travels through printer Front of Printer Persona C30 Card Printer User Guide Rev 2 2 5 94 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print End of Form Option Use this option to reduce or increase the overall printable area in order to optimize edge to edge printing toward the trailing edge of a card Note When adjusting this value keep in mind that cards always remain in the same position while moving through the Printer The diagram below represents how the end of form will move in relation to the fixed card position as a positive or negative Print End of Form value is entered Step Procedure 1 Enter a negative value to reduce the Print End of Form and move the end of the printable area more toward the leading edge of the card OR Enter a positive value to increase the print length and move the end of the printable area more toward the trailing edge of the card e Maximum Adjustment Range The maximum adjustment range is 127 As a rule 20 equals about 030 8mm which is about the same a
33. Rollers should be kept clean to prevent card jams and card contamination This cleaning process will ultimately lead to better print quality and extended Printhead life Step Procedure 1 Open the Printer s Front Cover and remove the Print Ribbon Persona C30 Card Printer User Guide Rev 2 2 6 4 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Platen and the Card Feed Rollers continued Step Procedure 2 Remove all the cards from the Printer s Input Hopper 3 Use the Cleaning Card from the Printer s and remove the adhesive backing from both sides of the card Note If your Printer has a Magnetic Encoder installed be sure to leave the small Liner Strip on top of the Cleaning Card in place This small strip is needed to protect the Magnetic Head from the adhesives on the Cleaning Card Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Platen and the Card Feed Rollers continued Step Procedure 4 Insert the Cleaning Card into the Single Feed Card Slot until the card stops Note If your Printer is equipped with a Magnetic Encoder you must insert the Cleaning Card with the printed side up and with the small Liner Strip towards the front of the Printer Persona C30 Card Printer User Guide Rev 2 2 6 6 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Platen and the Card Fee
34. Section 13 Reviewing the Spare Parts List 13 1 Reviewing the Persona C30 Spare Parts List 13 1 Section 14 Glossary of Terms 14 1 Section 15 Index 15 1 Persona C30 Card Printer User Guide Rev 2 2 vii Section 1 Introduction How to use the manual The Persona C30 Card Printer User Guide Rev 2 2 is in fact the troubleshooting and service manual for the entire card Printer The manual is designed to provide Installers and Technicians with quick efficient lookup of related procedures components and terms The manual can be used effectively either in soft or hard copy depending on the preference of the Installer or Technician Manual Description Sequence of Operations Glossary of Terms and Technical Functional Specifications hyper linked You can go directly to the Sequence of Operations Glossary of Terms Technical Specifications and Functional Specifications to learn how to use the processes procedures functions and windows for the card Printer within concise correlative tables Table of Contents hyper linked You can use the automated Table of Contents to quickly locate for example an error message a procedure the index or an appendix Troubleshooting Replacement Removal Diagnostic and Navigation Sections Procedures in hyper linked You can go directly to Specifications General Troubleshooting Printer Adjustments Parts Replacement Printer Packing Board Level Diagn
35. Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed OR Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed Iva Print Both Sides Disable Printing Split 1 Set of Ribbon Panels Print Back Side First Persona C30 Card Printer User Guide Rev 2 2 5 26 RESTRICTED USE ONLY Fargo Electronics Inc Using the Disable Printing option Use this option to disable the printing capabilities of the Printer Note This option still allows the Printer to encode cards Step Description 1 Select this option to encode or re encode cards to save time and avoid the use of printing supplies Note When this option is selected no print data will not be sent to the Printer All encoding instructions will be sent according to how they are configured within the software E wd Es Persona C30 Card Printer User Guide Rev 2 2 5 27 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Color tab C30 Step Procedure 1 Select the Algebraic color matching option and then use this option to control the Contrast and Gamma of the printed image as well as the individual color balance of Yellow Magenta and Cyan Note In most cases the default settings of these options will suffice 2 Control the overall darkness and lightness of the prin
36. Shows direction that Cartridge is inserted in the Printer Fargo Electronics Inc Persona C30 Card Printer User Guide Rev 2 2 3 7 RESTRICTED USE ONLY Fargo Electronics Inc Installing Blank Cards into the Card Hopper The Fargo Persona C30 Printer is capable of printing single load cards and multiple feed cards batch mode e To print using single feed simply remove all cards from the Card Hopper leave the Card Hopper door closed and place a card in the single Feed Card Slot which can be used repeatedly e Again the cards should be loaded with the print side down and if applicable the magnetic strip up and towards the front of the Printer To print using Batch mode follow the instructions below Step Procedure 1 Open the Card Hopper Cover 2 Press the Card Hopper Load Lever down until the Card Tray locks into place as shown in Display B in this section 3 Load up to 100 cards into the Hopper with the print side down If using cards with a magnetic strip the magnetic strip should be loaded with the strip up and to the front of the Printer as shown in Display C in this section 4 Close the Card Hopper Cover to release the Card Tray Continued on the next page Display A This is a graphics showing how to insert the cards Persona C30 Card Printer User Guide Rev 2 2 3 8 RESTRICTED USE ONLY Fargo Electronics Inc Installing Blank Cards into the Card Hopper conti
37. The Cleaning routine will begin after all current print jobs have completed Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Using the Test Print button Step Description 1 Click on the Test Print button to send a simple self test print to the Printer e Ensure that the YMCKO Ribbon is installed for C30 or a Premium Resin Ribbon installed for DTC300M e Ensure that the computer is effectively communicating with the Printer and that the Printer is functioning properly e Ensure that the YMCKOK Ribbon is installed in order for a C30 Card Printer with a Flipper Table Module to print a dual sided image amp C30 Card Printer Printing Preferences Ming Overlay Print Area K Panel Resin Printer Info tad Device Options I Image Color I Calibrate inches C mm Print Width 2 114 Print Length 3 370 Orientation f Portrait C Landscape Diagnostics Clean Printer Test Pint About Persona C30 Card Printer User Guide Rev 2 2 5 12 RESTRICTED USE ONLY Fargo Electronics Inc Using the About button Step Description 1 Click on the About button to open a dialog box containing the copyright and version date code information about this Printer Driver software amp C30 Card Printer Printing Preferences mina Overlay Print Area K Panel Resin Printer Info Cad Device Options Image Color Calibrate C
38. an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer Persona C30 Card Printer User Guide Rev 2 2 6 1 RESTRICTED USE ONLY Fargo Electronics Inc Persona C30 Card Printer Encoders Cleaning Kit Part Number 085976 A Caution As with any electronic device internal components of the Printer such as the Printhead may be damaged if exposed to static electrical discharges To avoid potential damage always wear an appropriate personal grounding device such as a wrist strap with integral resistor connected to an ESD ground Supplies included with the Cleaning Kit This Cleaning Kit provides you with the specialized cleaning supplies and the required cleaning procedures for you to maintain your Fargo Persona C30 Card Printer Encoders The following cleaning procedures will require less than
39. defined area to begin and enter these values into the X and Y boxes Note The card grid lines are spaced at 2 inch 5mm intervals amp C30 Card Printer Printing Preferences Card p SE y PE Color Calibrate Magnetic Encoding i l Erant Bes Printer Info CR 80 Card Size Front Back Pt tT Tt ee LI LI L1 1I ILL 11111 7 Defned rea i E g Direction Card Travels through Printer Delete Persona C30 Card Printer User Guide Rev 2 2 5 61 RESTRICTED USE ONLY Fargo Electronics Inc Using the Defined Area Option continued Step Procedure 5 a Print the card design and observe how the image is oriented on the card as it ejects from the Printer Note The location of a defined area is based on the card orientation as it exits the Printer b Measure the defined area location based on the printed card Note If selecting the Rotate Front 180 Degrees option the image will appear upside down as it exits the Printer c Position the defined area opposite to the measurement of the onscreen card design which will appear right side up Persona C30 Card Printer User Guide Rev 2 2 5 62 RESTRICTED USE ONLY Fargo Electronics Inc Using the Defined Area Option continued Step Procedure 6 a Determine whether to use the Frontside option via the Front radio button or the Backside option via the Back radio button b U
40. electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Persona C30 Card Printer Overview Reviewing the Persona C30 Block Diagram Motors Sensors Parts 1 Card Feed 6 Card Feed 13 Card Input Roller 2 Print Stepper 7 Ribbon Sensor 14 Cleaning Roller 3 Ribbon Drive 8 Ribbon Encoder 15 Card Feed Roller 4 Print Headlift 9 Headlift Sensor 16 Printhead Cooling Fan 5 Ribbon Rewind 10 Printhead Thermistor 17 Card Input Hopper Mot
41. following information e Symptom Printed cards are too dark or too light e Printer Error State None e Driver Monitor Error Display None 2 Run a self test to ensure that the issue is not with the Driver settings 3 Adjust the Dye Sub Intensity setting within the Image Color tab of the Printer Driver See Using the Image Color tab C30 procedure Cyan Balance F 42 x Dye Sub Intensity MC Resin Heat Front O x hs s iru UE Persona C30 Card Printer User Guide Rev 2 2 4 41 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Incorrect Image Darkness problems continued Step Procedure Correct the Image Darkness See the Using the Image Darkness Option procedure 4 Mike Berman Student 3957105 Library Code 2439 55 Mike Berman Student 3957105 library Code 2439 554 Ih Persona C30 Card Printer User Guide Rev 2 2 4 42 RESTRICTED USE ONLY Fargo Electronics Inc Resolving Ribbon Wrinkle problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printed cards have off colored lines or streaks on them e Printer Error State None e Driver Monitor Error Display None 2 Confirm that the Printer is using the most current Driver via http www fargo com 3 Reduce the Dye Sub Intensity se
42. number Return Merchandise A number acquired from Fargo Support that authorizes the return of merchandise for repair or credit Authorization number Roller Elements of the Printer used for the transport of media consisting of a rotating steel shaft for Ribbon or a rotating steel shaft with a rubber cylinder installed at the shaft midpoint for moving cards RS 232 An interface standard established in 1969 by the Electronic Industries Association regarding the connecting of computer peripherals Saturation A measure of the degree of color from gray with the same brightness Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 16 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Self test A pre determined print file used to confirm Printer operation typically sent from the Driver or stored in the Printer s memory Sensor An electro mechanical electro optical device used to indicate a change in state in the Printer such as when a card reaches a certain location Serial The transfer of data one bit at a time and in sequential order communications using a single wire Serial interface A sub D 9 pin input output port on the Printer used for serial communication with the PC for AS400 operating systems or for e card encoding SIMM Single In Line Memory Module An array of memory chips attached
43. separately for each of the three individual tracks b Select the Default button for each of the separate tracks to set these options back to the ISO Standard settings once they have been changed Important Please refer to the following for a description of all Magnetic Track Options Magnetic Track Selection Track 1 Track2 Track 3 Ni Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset T5BPI 5 Bits t NULL 128 BFI 7 Bits f SPACE Z1UBFI 8 Bits t ZERO LAC Generation Character Parity No LAC Alo Parity Even Parity f Even Parity f Ddd Parity f Odd Parity Default Shift Data Left Persona C30 Card Printer User Guide Rev 2 2 5 38 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Track Selection radio buttons continued Step Procedure 2 Use the Magnetic Track Selections to configure the way in which each of the three magnetic tracks will encode Note No 1 They do not designate which tracks the Printer will encode e g to encode only Track 2 This must be done through the specific software program Note No 2 Although the Printer Driver will remember the settings specified for each of the three tracks the Printer Driver will always default to displaying the options for Track 1 whenever the Printer Driver setup screen is first opened Magnetic Track Selection f Track 1 C Track2 Track3
44. to choose the color matching options which best fits the print job requirements Step Description 1 Select None for print speed versus print color or for use of third party color matching software OR Select Algebraic a for the Printer Driver to make very simple yet fast color balance adjustments b for more natural looking images without actually utilizing any specific color matching or c for customized printed coloring of the cards through the Image Color tab OR Select Monitor for the Printer Driver to make color corrections similar to the Algebraic option but through a more complex color matching algorithm OR Select System Color Management for Windows to make color corrections This provides a closer match to the sRGB color specifications Note This option shifts colors to a different color model so the colors in the image will more closely match how they appear on the monitor C30 Card Printer Printing Preferences K Panel Resin Printer Info i Image Color I Calibrate Color Matching Resin Dither Algebraic Monitor System Color Management Persona C30 Card Printer User Guide Rev 2 2 5 20 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting for the Resin Dither Select the appropriate dither method according to the type of image to be printed This option affects objects printed with a resin only print Ribbon Step Procedure
45. ui _ DTC Cleaning Desktop My Documents D g lt My Computer File name Persona C30v111 frm X ETETE Fies of type Fimware Files j Places Open as read only Persona C30 Card Printer User Guide Rev 2 2 11 16 RESTRICTED USE ONLY Fargo Electronics Inc Placing the Printer in the Firmware Upgrade Mode Step Procedure 1 A Caution Turn off the Printer and unplug the power cord from the Printer 2 Press and hold down the Power and Pause buttons on the Printer as shown below 3 Continue to hold down both the Power and Pause buttons as the power is reapplied hold the buttons down for two 2 seconds after the power has been restored and then release Note The LCD display should now show the Upgrade Firmware message as shown below 4 Press the Yes button on the LCD to continue with the Firmware Upgrade Persona C30 Card Printer User Guide Rev 2 2 11 17 RESTRICTED USE ONLY Fargo Electronics Inc Placing the Printer in the Firmware Upgrade Mode continued Step Procedure 2 Ensure that the Printer LCD displays this message as shown below Upgrade Firmware Send File Now Persona C30 Card Printer User Guide Rev 2 2 11 18 RESTRICTED USE ONLY Fargo Electronics Inc Sending the Firmware File Step Procedure 1 Ensure that the Printer LCD displays this message Upgrade Firmware Send File Now
46. 3 e f Ribbon is in good condition continue to Step 6 3 Adjust the print offset See the Using the Print Top of Form Option procedure If the issue persists continue to Step 4 4 Repair the Ribbon and wind up the take up roll 4 color panels past the damaged area a Press on the Resume button b Ifthe issue persists continue to Step 5 b Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation See the Using the Diagnostic Utility tabs procedure e If the Printhead does not cycle properly see Resolving the Headlift Motor Sensor Error e If the Printhead functions properly continue to Step 6 6 Replace the Ribbon Cartridge a Press on the Resume button b Ifthe issue persists continue to Step 7 7 Remove the rear cover in order to check that the Ribbon Encoder Sensor is securely connected to the J 4 Main Board connection and to the Encoder Sensor a Press on the Resume button b Ifthe issue persists replace the Encoder Sensor Persona C30 Card Printer User Guide Rev 2 2 4 20 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Out Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer NOTE Using the printer in direct sunlight may adversely affect the ribbon sensor integrity Step Procedure 1 Review the following information e Symptom Printer will not print
47. Area Direction Card Travels through Printer Delete m Print All Black with K Panel Full Card Undefined Area s Print YMC under K C Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 76 RESTRICTED USE ONLY Fargo Electronics Inc Selecting from the Print All Black with K Panel options Front and Back options Select one of the three options listed under Print All Black With K Panel if the black text or bar codes are not TrueType fonts and or are not printing with the resin black panel Note The Printer Driver will print areas of the image where it finds black coloring with the print Ribbon s resin black K panel as specified by each of the following options Step Procedure 1 When none of the options within this window are selected the Printer Driver will automatically print all TrueType black text and bar codes only with the Resin Black K Panel of the print Ribbon amp C30 Card Printer Printing Preferences Card Device ptions Calibrate Magnetic Encoding Overlay Print Area f in if Printer Into CR 80 Card Size Front Back amp Direction Card Travels through Printer Delete Print All Black with K Panel Full Card V Defined Area s Undefined Areafs Print YMC under K C Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 77 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Full Card option Front
48. CD does not automatically open use My Computer or Windows Explorer to view the contents of the CD Then double click on the Setup exe file listed on the CD 2 Click on the following buttons to install the appropriate Printer Driver and Online User s Guide as shown below INSTALL button for the C30 Card Printer Encoder PERSONA FrAI rdcc VIEW C30 Card Printer Encoder Installation Guide OR INSTALL C30 Card Printer Encoder Driver Persona C30 Card Printer User Guide Rev 2 2 3 15 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure 3 Click on the Next button to continue with the Setup program C30 Card Printer InstallShield Wizard Welcome to the InstallShield Wizard for C30 Card Printer The InstallShield Wizard will install C30 Card Printer on your computer To continue click Next Cancel Persona C30 Card Printer User Guide Rev 2 2 3 16 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure Read the License Agreement Select the accept the terms of the license 4 agreement option and click Next to continue C30 Card Printer InstallShield Wizard License Agreement Please read the following license agreement carefully Fargo Electronics Incorporated License Agreement License 1 Fargo Electronics Incorporated F
49. Cam e Driver Monitor Error Display General Error a Headlift Error The Headlift Sensor is not detecting movement from the Headlift Cam Reboot the Printer by cycling power To cancel press the Cancel Print button Persona C30 Card Printer User Guide Rev 2 2 4 30 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Headlift Motor or Sensor Error continued Step Procedure 2 Press the Cancel Print button on the Driver Monitor Error Display Message 3 Reboot the Printer by cycling the power 4 Cycle the Headlift Motors a Use the Fargo Diagnostic utility to cycle the Printhead to ensure proper printhead operation See the Using the Diagnostic Utility tabs a Verify that the Headlift Motor turns b If the Motor does not turn or jams continue to Step 5 5 Check the Headlift Motor Main Board Connection J20 a Unplug the Printer b Remove the back cover c Verify that connection J20 is properly connected to the Main Board d If the Motor does not turn continue to Step 7 6 Test the Headlift Sensor a Remove the back cover b Attach the positive lead from a Digital Voltmeter to Pin 1 of J9 Attach the negative lead to the Pin 3 of J9 e f open the Sensor should read 0 17 to 0 9 VDC e f closed the Sensor should read 4 9 to 5 5 VDC c Replace the Sensor if the voltages do not read correctly Note See the current Persona C30 User Guide for related instructions
50. Card Printer User Guide Rev 2 2 11 10 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 9 From the computer s desktop double click on the Firmware exe file to un zip it as shown below E d My Computer ic Persona C30 My Network v111 exe Pi My Documents Persona C30 Card Printer User Guide Rev 2 2 11 11 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 10 Click on the Browse button on the WinZip Self Extractor window as shown below WinZip Self Extractor DTC400300 v111 exe Persona C30v111 exe C Persona C30 Firmware Persona C30 Card Printer User Guide Rev 2 2 11 12 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure Select the Desktop then click on the OK button in the Browse for Folder dialog as shown below 11 Browse for Folder Unzip to Folder 1 3 My Documents A r3 My Computer FH Local Disk C r Psus4 01 D a Fargo 3 E Persona C30 Card Printer User Guide Rev 2 2 11 13 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 12 Click on the Unzip button in the WinZip Self Extractor window to unzip designated files as shown below WinZip Self Extractor DTC400300 111 e
51. Card Printer User Guide Rev 2 2 4 4 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Not Fed Error Cards will not feed off the Hopper continued Step Procedure 2 Check the card quality loading a Remove cards from the Card Hopper b Ensure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck Press the Card Hopper Load Lever down until the Card Tray locks into place Load up to 100 cards into the Hopper with the print side down Close the Card Hopper Cover to release the Card Tray 9220 Press on the Resume button g If the cards do not feed continue to Step 3 3 Press the Cancel Print button on the Driver Monitor Error Display Message 4 Reboot the Printer by cycling the power 5 Check the Card Feed Motor a Remove all cards from the Hopper b Press the Card Hopper Load Lever down until the Card Tray locks into place c Using the Fargo Diagnostic utility send a test print to the Printer See the Using the Diagnostic Utility tabs d Gently touch the Card Hopper Feed Roller to verify that it is turning e If Roller is NOT turning continue to Step 7 f If Roller is turning continue to Step 6 6 Check Hopper Tray Spring Tension a Open Card Hopper Cover b Using the Fargo Diagnostic utility send a test print to the Printer See the Using the Diagnostic Utility tabs c When the Card Hopper Feed Roller e
52. D Sensor e fthe connections are loose reattach them e Press on the Resume button e If the connections are good or if the issue persists continue to Step 4 Replace the Ribbon RFID Sensor Persona C30 Card Printer User Guide Rev 2 2 4 23 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Invalid Ribbon Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printer errors out as soon as it receives data from the PC e Printer Error State The Ribbon installed does not match the Printer model e Driver Monitor Error Display Invalid Ribbon is Invalid Ribbon The ribbon installed does not match the printer model Check that the ribbon is correct for the printer and retry To cancel click on Cancel Print 121 Persona C30 Card Printer User Guide Rev 2 2 4 24 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Invalid Ribbon Error continued Step Procedure 2 Verify that the Ribbon Cartridge installed is designed for the correct Printer model 3 Press on the Resume button If the issue persists continue to Step 4 4 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board J 5 and the RFID Sensor e If the connections are loose reattach e Press on the Resume button e If the conn
53. FARGO Card Identity Solutions Persona C30 Card Printer User Guide Rev 2 2 e Single side Model e Dual side Model e Single side plus Mag Model e Dual side plus Mag Model Designed for Microsoft Windows XP Part Number L000652 user guide RESTRICTED USE ONLY Fargo Electronics Inc Persona C30 Card Printer User Guide Rev 2 2 property of Fargo Electronics Incorporated Copyright 2003 by Fargo Electronics Incorporated All rights reserved Printed in the United States of America Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo customers who have signed a no disclosure agreement regarding the restricted proprietary use of said document The revision number for this document will be updated to reflect changes corrections updates and enhancements to this document Revision Control Date Document Title Number Revision 2 2 1 March 2006 Persona C30 Card Printer User Guide Revision 2 1 1 February 2006 Same document title Revision 2 0 1 December 2005 Same document title Revision 1 0 1 August 2005 Same document title These reference documents were thoroughly reviewed to provide Fargo with professional and international standards requirements guidelines and models for our technical training and user documentation At all times the Copyright Protection Notice for each docu
54. No Parity Even Parity C Even Parity t Odd Parity Odd Parity Default Persona C30 Card Printer User Guide Rev 2 2 ASCII Offset t NULL i SPACE f ZERO Shift Data Left 5 44 RESTRICTED USE ONLY Fargo Electronics Inc Using the LRC Generation radio buttons Use this option to customize the LRC Generation Mode used to encode the magnetic data on the currently selected track Step Procedure 1 Select NO LRC to change the LRC Generation to none OR Select Even Parity to change the LRC Generation to Even Parity OR Select Odd Parity to change the LRC Generation to Odd Parity Using the Character Parity radio buttons Use this option to customize the Character Data Parity used to encode the magnetic data on the currently selected track Step Procedure 1 Select No Parity to change the Character Parity to none OR Select Even Parity to change the Character Parity to Even Parity OR Select Odd Parity to change the Character Parity to Odd Parity LAC Generation Character Parity t MaLRC t No Parity f Even Parity f Even Parity C Odd Parity Odd Parity Default Persona C30 Card Printer User Guide Rev 2 2 Shift Data Lett 5 45 RESTRICTED USE ONLY Fargo Electronics Inc Using the Shift Data Left checkbox Use this option to shift the recorded magnetic data to the left hand side of the card s Magnetic Stripe OR Use this option
55. Poor Image Quality problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Photos on the cards look pixilated or grainy as shown below e Printer Error State None e Driver Monitor Error Display None 2 Use high resolution 24 bit color images to always capture an image e ata 24 bit color setting e at 300 dpi e atthe same size that it will be printed on the card as captured either with a scanner or with a digital camera If a small or low resolution image is stretched or blown up a pixilated or grainy effect will occur when printing as shown below rightside Bad Persona C30 Card Printer User Guide Rev 2 2 4 51 RESTRICTED USE ONLY Running the Self Test Perform a self test after a an initial setup of the Printer b a calibration procedure has been conducted or c a part has been replaced to check for proper Printer operation Fargo Electronics Inc Step Procedure 1 Verify that a full color or Premium Resin Ribbon Cartridge is installed and that cards are properly loaded A Caution If the power is ON disconnect the Power Cable from the Printer s rear panel Press and hold the Pause Resume button While holding down the Pause Resume button plug the power cable back into the Printer e Full Color Ribbon Cartridge installed
56. Print Area 5 54 Using the Overlay Print Area dropdown menu 5 55 Using the Overlay Print Area 5 57 Using the Defined Area Option 5 59 Using Security Options Visual Security Solutions Frontside option only 5 64 Selecting Orientation Landscape under Card tab 5 65 Selecting the Visual Security Solutions dropdown menu A to D 5 66 Selecting Orientation Portrait under Card tab 5 67 Selecting the Visual Security Solutions dropdown menu E to H 5 68 Selecting the VeriMark radio button Frontside option only 5 69 Selecting the HoloMark radio button Frontside option only 5 70 Reviewing the Custom VeriMark Card Custom Graphic in a 2D foil 5 71 Reviewing the Custom HoloMark Card Custom Graphic in a 2D foil 5 72 Using the K Panel Resin tab C30 5 73 Enabling the Frontside and Backside options 5 74 Enabling the Frontside option K Panel Resin 5 75 Enabling the Backside option K Panel Resin 5 76 Selecting from the Print All Black with K Panel options Front and Back options 5 77 Selecting the Full Card option Front and Back options 5 78 Selecting the Defined Area s option Front and Back options 5 79 Selecting the Undefined Area s option Front and Back options 5 80 Selecting the Defined Area s function Front and Back options 5 81 Selecting the Print YMC under K and Print K Only options 5 88 Using the Printer Information tab Persona C30 5 89 Reviewing the Ribbon Information 5 90 Reviewing the Ribbon Level Indicator 5 91 Using t
57. Print Process Errors 4 4 Resolving a Card Not Fed Error Cards will not feed off the Hopper 4 4 Resolving a Card Not Fed Error Two 2 or more card feed at the same time 4 7 Resolving a Ribbon RFID Error Ribbon RFID Antenna is Corrupted 4 9 Resolving a Ribbon RFID Error Ribbon RFID Sensor is Corrupted Resolving the Mag Verify Error Resolving the No Mag Installed Error Resolving a Ribbon Sensor Error Ribbon Miscue Resolving a Ribbon Break Jam Error Resolving a Ribbon Out Error Persona C30 Card Printer User Guide Rev 2 2 4 11 4 12 4 15 4 17 4 19 4 21 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Ribbon Installed Error 4 22 Resolving a Invalid Ribbon Error 4 24 Resolving a Wrong Ribbon Error 4 26 Resolving a Card Jam Error 4 28 Resolving a Headlift Motor or Sensor Error 4 30 Resolving the Cover Open Error Message 4 32 Resolving the Blank Output issues 4 33 Flipper Table Module Assembly Problems 4 36 Resolving the No Flipper Table Module problem 4 36 Resolving the Flipper Jam Error 4 37 Diagnosing Image Problems 4 39 Resolving the Pixel Failure problems 4 39 Resolving the Card Surface Debris problems 4 40 Resolving the Incorrect Image Darkness problems 4 41 Resolving Ribbon Wrinkle problems 4 43
58. Printer and Computer so Fargo technicians can help to troubleshoot the Printer s 3 Please have a self test and a sample card ready when calling Fargo Technical Support Persona C30 Card Printer User Guide Rev 2 2 12 1 RESTRICTED USE ONLY Fargo Electronics Inc Reading the Serial Numbers on a Fargo Printer The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo Printer Finding out when a Fargo Card Printer was manufactured You can determine when your card Printer was manufactured by reading directly from the serial number affixed to your card Printer 1 Year Built The first two digits in the serial number indicate the year that the Printer was manufactured 2 Week Built The second two digits indicate the week Numeric Order The last four digits indicate the sequence number for the numeric order in which the Printers were built Reviewing Example No 1 Serial Number 80453289 1 80453289 The first two digits in the serial number indicate the year the Printer was built e g the digits 80 indicate the year 1998 80453289 The third and fourth digits in the serial number indicate the week the Printer was built e g the digits 45 indicate week 45 of that year 80453289 The last four digits indicate the sequence number for the numeric order in which the Printers were built Reviewing Example No 2 Serial Number A1280224 1 1280224 The
59. Printers rear cover b Use a digital volt meter to place the Positive lead to pin 9 of the J 4 Main Board connection and the negative lead to pin 12 of the J 4 Main Board connection e The blocked Sensor should read 4 99 vdc e The open Sensor should read 1 5 vdc c If the Card Feed TOF Sensor does not read properly replace the Sensor Clean the Card Feed Roller Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon RFID Error Ribbon RFID Antenna is Corrupted All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printer RFID Sensor does not detect a recognizable signal from the Ribbon e Printer Error State The Ribbon tag information is corrupted or incorrect e Driver Monitor Error Display Ribbon RFID Error a Ribbon RFID Error The ribbon tag information is corrupted or incorrect Replace the Ribbon and press Resume To cancel click on Cancel Print 125 Persona C30 Card Printer User Guide Rev 2 2 4 9 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon RFID Error Ribbon RFID Antenna is Corrupted continued Step Procedure 2 Replace the Print Ribbon a Replace the Print Ribbon Cartridge b Press on the Resume button c Ifthe error continues see Resolving t
60. Resolving the Excessive Resin Printing problems 4 45 Resolving the Incomplete Resin Printing problems 4 47 Resolving the Image Placement problems 4 48 Resolving the Poor Image Quality problems 4 51 Running the Self Test 4 52 Running the Standard Self Test Print 4 53 Running the Magnetic Self Test HiCo Only 4 54 Section 5 Printer Adjustments 5 1 Table of Contents 5 1 Safety Messages review carefully 5 4 C30 Print Driver Options 5 5 Reviewing C30 Printer Drivers 5 5 Reviewing C30 Printer Drivers 5 5 Using the Card tab Persona C30 5 6 Adjusting the Card Size Option 5 6 Adjusting the Orientation Option 5 7 Selecting the number of copies 5 8 Using the Diagnostics button under the Card tab 5 9 Using the Clean Printer Option 5 10 Using the Test Print button 5 12 Using the About button 5 13 Using the Device Options tab C30 5 14 Reviewing the Device Options tab 5 14 Adjusting the Ribbon Type option 5 15 Selecting the Auto Ribbon Select option 5 16 Using the new Printer Driver Version 2 1 5 5 17 Changing the Color Profile Selection for the C30 5 18 Adjusting the Color Matching option 5 20 Adjusting for the Resin Dither 5 21 Using the Print Both Sides option 5 22 Using the Split 1 Set of Ribbon Panels option 5 23 Using the Print Back Side First option 5 24 Using the Print Back Side Only option 5 25 Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options 5 26 Using the Disable Printing option 5 27 Using the Image Color tab C30
61. Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 19 RESTRICTED USE ONLY Selecting the Mechanics tab in the Diagnostics Utility continued Fargo Electronics Inc Step Procedure 2G Click on the Reverse the Ribbon Drive Motor Remove Ribbon button to Fargo Diagnostics Utility x FARGO Select a printer to continue cao Card Printer Print Spooler Firmware Updates Self Tests Card Samples Run Cycle the Printhead Advance the Stepper Motor Reverse the Stepper Motor jit Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Run Advance the Ribbon Motor Remove Ribbon Rm Reversethe Ribbon Drive Motor Remove Ribbon Magnetic TOF Calibrate Hi Co Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 20 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Mechanics tab in the Diagnostics Utility continued Step Procedure 2H Click on the Magnetic TOF Calibrate HiCo button to Fargo Diagnostics Utility 4 xi FARGO Select a printer to continue cao Card Printer Self Tests Card
62. Samples Run Cycle the Printhead Advance the Stepper Motor Reverse the Stepper Motor F r Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Advance the Ribbon Motor Remove Ribbon Home the rdi Table Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 21 RESTRICTED USE ONLY Selecting the Mechanics tab in the Diagnostics Utility continued Fargo Electronics Inc Step Procedure 2l Click on the Magnetic TOF Calibrate LoCo button to Fargo Diagnostics Utility q x FARGO Select a printer to continue cao Card Printer Print Spooler Firmware Updates Self Tests Card Samples Run Cycle the Printhead Advance the Stepper Motor Reverse the Stepper Motor i 1 Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Advance the Ribbon Motor Remove Ribbon Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate LoCo Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 22 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Self Tests tab in the Diagnostics Utility Use these options to run the internal Printer Self Tests Step Procedure 1 Select the appropriat
63. TRICTED USE ONLY Fargo Electronics Inc Installing the Flipper Table Module Assembly D900200 continued Step Description Remove the Card Output or Exit Door D900092 and Left End Cap D900064 to the Printer as shown below 3 Persona C30 Card Printer User Guide Rev 2 2 3 13 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Flipper Table Module Assembly D900200 continued Step Description 4 a Remove the Cover from the Flipper Table Module Assembly D900200 as shown below b Place the Flipper Table next to Printer as shown below 5 Connect the Flipper Table Module cable as shown below 6 Slide in the Flipper Table Module pins as shown below 7 Attach the Flipper Table Module pin screw as shown below 8 Use the Torx T 10 screwdriver to attach the one 1 front Baseplate mount screws F000170 as shown below 9 Attach the Flipper Table Module Cover as shown below 10 Connect the USB and Power cables as shown below Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Printer Driver Installation Installing the Printer Driver Step Procedure 1 Close all programs and insert the Software Installation CD into your computer s CD drive After a few seconds the CD s installer program will automatically open Follow the CD s on screen Procedures to complete installation Note If the
64. The Printer will print a 3 color process gray scale on the front of the card The overlay pass is not printed during the Self test See Display A below e Premium Resin Ribbon Cartridge installed The Printer will print a single color gray scale on the front of the card See Display B below Persona C30 Card Printer User Guide Rev 2 2 4 52 RESTRICTED USE ONLY Fargo Electronics Inc Running the Standard Self Test Print Display A Full Color Test Print Persona C30 Card Printer User Guide Rev 2 2 4 53 RESTRICTED USE ONLY Fargo Electronics Inc Running the Magnetic Self Test HiCo Only Perform a self test after a an initial setup of the Printer b a calibration procedure has been conducted or c a part has been replaced to check for proper Printer operation Step Procedure 1 Remove Ribbon Cartridge from the Printer and close the front cover A Caution If the power is ON disconnect the Power Cable from the Printer s rear panel 2 Press and hold the Pause Resume button 3 While holding down the Pause Resume button plug the power cable back into the Printer 4 The Printer will Encode magnetic information on all 3 magnetic tracks Persona C30 Card Printer User Guide Rev 2 2 4 54 RESTRICTED USE ONLY Fargo Electronics Inc Section 5 Printer Adjustments See this section for printer adjustments Table of Contents Section 5 Printer Adjustments 5 1 T
65. Type YMCEO Full Color A ezin Reorder 44200 Persona C30 Card Printer User Guide Rev 2 2 5 91 RESTRICTED USE ONLY Fargo Electronics Inc Using the Printer Calibration Utility Persona C30 Access the Settings dialog box via the Settings button on the Calibrate tab Use the adjustment mode to change the Printer s internal settings Note The Card Printer is equipped with an internal adjustment mode programmable through the Settings dialog box This dialog box is accessible only if the Printer is powered ON it is in Ready Mode and it is properly connected to the PC A Caution These settings are optimized at the factory In most cases these settings can be used without changing them amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area K Panel Regs Card Device Options Il Image Color Image Position Vertical 0 g za Horizontal UOT UTE o Sensors J 4 i e Direction Card Travels through Printer Setings DTC300 Card Printer Calibration Utility ERN NT NN PintLetciFom E s MegHiCoVoloe orm foie Mareos p eo Ribbon Tenion iB B hoomm h Restore Defaults Apply Persona C30 Card Printer User Guide Rev 2 2 5 92 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Darkness Option Use this option to set the overall darkness of the pr
66. User Guide Rev 2 2 4 48 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Image Placement problems continued Step Procedure 3 Verify if the Horizontal Image Position Setting is set correctly or incorrectly See the graphic below e If the white border is on the leading edge of the card adjust the Horizontal value by 2 e If the white border is on the trailing edge of the card adjust the Horizontal value by 2 a Click on OK b Runa self test c If the white border is diminished continue the adjustment until it is gone Mike Berman Student 3957105 library Code 2439 554 Graphic A Persona C30 Card Printer User Guide Rev 2 2 4 49 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Image Placement problems continued Step Procedure 4 Verify if the Vertical Image Position Setting is set correctly or incorrectly See the graphic below a Adjust the value as described below e If the white border is on the top edge of the card adjust the Vertical value by 2 e If the white border is on the bottom edge of the card adjust the Vertical value by 2 b Click on OK Run a self test If the white border is diminished continue the adjustment until it is gone Mike Berman Student 3957105 library Code 2439 554 Persona C30 Card Printer User Guide Rev 2 2 4 50 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the
67. Using the Mag Top of Form Option procedure 6 Verify that the coercivity of the cards matches the Driver Settings Persona C30 Card Printer User Guide Rev 2 2 4 13 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Mag Verify Error continued amp C30 Card Printer Printing Preferences Bice Options Image Color Calibrate Magnetic Encoding Overlay PrintArea KPanelResi Printerlnfo eg Magnetic Track Selection Track1 Track2 Track3 Enable MLE Support Magnetic Track Options Bit Density 4 r Character Size gt ASCII Offset C 75BPI C 5Bits C NULL C 128 BPI 7 Bits SPACE 210 BPI C 8Bits C ZERO r LAC Generation p Character Parity C NoLRC C No Parity Even Parity C Even Parity Odd Parity Odd Parity Default Shift Data Left Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the No Mag Installed Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom There is not a Magnetic Encoder installed e Printer Error State A print job with Magnetic encoding was sent with no Magnetic encoder installed in the Printer e Driver Monitor Error Display No Mag Installed 31 No Mag Installe
68. able of Contents 5 1 Safety Messages review carefully 5 4 C30 Print Driver Options Reviewing C30 Printer Drivers 5 5 5 5 Reviewing C30 Printer Drivers Using the Card tab Persona C30 Adjusting the Card Size Option 5 6 Adjusting the Orientation Option 5 7 Selecting the number of copies 5 8 Using the Diagnostics button under the Card tab 5 9 Using the Clean Printer Option Using the Clean Printer Option continued Using the Test Print button Using the About button Using the Device Options tab C30 Reviewing the Device Options tab Adjusting the Ribbon Type option Selecting the Auto Ribbon Select option Using the new Printer Driver Version 2 1 5 Changing the Color Profile Selection for the C30 Adjusting the Color Matching option Adjusting for the Resin Dither Using the Print Both Sides option Using the Split 1 Set of Ribbon Panels option Using the Print Back Side First option Using the Print Back Side Only option Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Using the Disable Printing option Using the Image Color tab C30 Using the Resin Heat K option Front and Back Using the Overlay Heat O option Using the Color Matching option and Default button Using the Calibrate tab Persona C30 Using the Image Position Controls Using the
69. abling the Frontside option Overlay Print Area 5 53 Enabling the Backside option Overlay Print Area 5 54 Using the Overlay Print Area dropdown menu 5 55 Using the Overlay Print Area dropdown menu continued 5 56 Using the Overlay Print Area 5 57 Using the Overlay Print Area continued 5 58 Using the Defined Area Option 5 59 Using the Defined Area Option continued 5 60 Using the Defined Area Option continued 5 61 Using the Defined Area Option continued 5 62 Using the Defined Area Option continued 5 63 Using Security Options Visual Security Solutions Frontside option only 5 64 Selecting Orientation Landscape under Card tab 5 65 Selecting the Visual Security Solutions dropdown menu A to D 5 66 Selecting Orientation Portrait under Card tab 5 67 Selecting the Visual Security Solutions dropdown menu E to H 5 68 Selecting the VeriMark radio button Frontside option only 5 69 Selecting the HoloMark radio button Frontside option only 5 70 Reviewing the Custom VeriMark Card Custom Graphic in a 2D foil 5 71 Sample 1 VeriMark Card Landscape Orientation 4 positions below 5 71 Sample 2 VeriMark Card Portrait Orientation 4 positions below 5 71 Reviewing the Custom HoloMark Card Custom Graphic in a 2D foil 5 72 Sample 1 HoloMark Card Landscape Orientation 4 positions below 5 72 Sample 2 HoloMark Card Portrait Orientation 4 positions below 5 72 Using the K Panel Resin tab C30 5 73 Enabl
70. ack Side First Print Back Side Only iv Rotate Front 180 Degrees iw Rotate Back 180 Degrees Persona C30 Card Printer User Guide Rev 2 2 5 74 RESTRICTED USE ONLY Fargo Electronics Inc Enabling the Frontside option K Panel Resin Step Procedure 1 Select the Front radio button to enable the Frontside option Note This enables all K Panel Resin functions as shown below amp C30 Card Printer Printing Preferences Cad Device Options x Calibrate Magnetic Encoding Overlay Print Area f K Panel Resin ff Printerlnfo CR 80 Card Size Front Back a B ER En ti e Rn Eus s Ds Vi Ed IB Rt Omni 530 1 0 200 Hie 3 0o20 1 X 0 000 x o oo H Y E inches Defined Area Direction Card Travels through Printer Delete Print All Black with K Panel i Full Card Undefined Area s Print YMC under K C Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 75 RESTRICTED USE ONLY Fargo Electronics Inc Enabling the Backside option K Panel Resin Step Procedure 1 Select the Back radio button to enable the Backside option Note This enables all K Panel Resin functions as shown below amp C30 Card Printer Printing Preferences Cad Device Options Magnetic Encoding Overlay Print Area CR 80 Card Size Front Back 0 200 e 3 0o20 1 X i o oo H Y E inches Defined
71. ally sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer Persona C30 Card Printer User Guide Rev 2 2 9 1 RESTRICTED USE ONLY Sensor and Motor Reviewing the Sensor Location and Voltages Use this table as a reference tool for Board Level Diagnostics Fargo Electronics Inc Sensor Location Pin Low Range VDC High Range VDC RFID Board J5 3 Present 02 Not Present 70 Headlift J9 1 3 Not Depressed Depressed 0 17 4 9 5 5 Print Cover Sensor J4 1 2 Not Depressed Depressed Se
72. and Back options Step Procedure 1 Select the Full Card option for the Printer Driver to print the resin black K panel for all black found within all areas of the image E C30 Card Printer Printing Preferences Card Device ptions Image Color Calibrate Magnetic Encoding Overlay Print Area K Panel Resin Printer Info CR 80 Card Size Front Back lel 1200 4 X 1000 24 p 000 24 Y Defined Area x Direction Card Travels through Printer Print All Black with K Panel 0 0 Defined Areals f Undefined Areals Print YMC under K Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 78 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s option Front and Back options Step Procedure 1 Select the Defined Area s option for the Printer Driver to print the resin black K panel for all black found only in a desired and defined area or areas amp C30 Card Printer Printing Preferences Card Device Options alibrate Magnetic Encoding Overlay PrintArea f K Panel Resin Printer Info CR 80 Card Size Front Back mm ELI TL LII E LR Print All Black with K Panel Full Card Undefined Area s Print YMC under K Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 79 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Undefined Area s option Front and Bac
73. ansfer UltraCard Due to the importance of using high quality blank cards a factory approved Stock card stock called UltraCard is available and recommended for best results e UltraCard stock has a glossy PVC laminate on top and bottom and is optically inspected to provide the cleanest most scratch and debris reduced cards possible e Two types of these cards are available UltraCard and UltraCard III UltraCard stock has a PVC core and offers medium card durability UltraCard III stock has a 40 polyester core and offers high durability e Both types of UltraCards produce printed images with a glossy photo quality finish Persona C30 Card Printer User Guide Rev 2 2 2 11 RESTRICTED USE ONLY Fargo Electronics Inc Printer Module Flipper Table Module Assembly D900200 The Flipper Table Module Assembly D900200 is an automated Flipping Module that allows the Printer to print on the frontside and backside of each card Display Flipper Table Module Assembly Here are references within this document See the Flipper Table Module Assembly Problems procedures See the Print Both Sides option in the Using the Device Options tab C30 section See the Front and Back radio buttons in the Using the Overlay Print Area tab Persona C30 section See the Front and Back radio buttons in the Using the K Panel Resin tab C30 section See the Persona C30 Card Printer User Guide for the replacement procedures for t
74. ard Device Options Image Color Calibrate Image Position Vertical fo Sensors M 4 d Direction Card Travels through Printer Settings Calibration x Ribbon Sensor Calibration To calibrate the Ribbon Sensor remove the Ribbon Cartridge and close the Printer s Front Cover Click on the Send button to start calibration When completed the Printer will beep twice Send Persona C30 Card Printer User Guide Rev 2 2 5 35 RESTRICTED USE ONLY Fargo Electronics Inc Using the Settings button Use the Settings button to bring up a separate dialog box for adjusting the internal Printer settings which are customized for every Printer at the factory and saved directly within the Printer s memory Note You can select the Restore Defaults to restore the internal default settings amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area K Panel Reg Card Device Options Image Color Image Position Vertical p zi H Horizontal M 4 d amp Direction Card Travels through Printer Setings Persona C30 Card Printer User Guide Rev 2 2 5 36 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Encoding tab Persona C30 Use this option only if the Printer has an optional Magnetic Stripe Encoding Module installed The following describes these options and the Printer s magnetic encoding process e The Card Pr
75. ard Size inches C mm Print Width 2 114 Print Length 3 370 Orientation Portrait C Landscape m Copies m Diagnostics Clean Printer Test Print Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Using the Device Options tab C30 Reviewing the Device Options tab The C30 window with the Device Options tab is displayed below Note The C30 Printer now has frontside and backside options as shown below amp C30 Card Printer Printing Preferences K Panel Resin Image Color Ribbon Type victa Full Color Resin Black Overlay 7 Auto Ribbon Select Color Matching System Color Management m Resin Dither I Print Both Sides Disable Printing Split 1 Set of Ribbon Panels Print Back Side First Print Back Side Only Rotate Front 180 Degrees Persona C30 Card Printer User Guide Rev 2 2 Printer Info Calibrate RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Ribbon Type option Use the Ribbon Type option to select Print Ribbons Step Description 1 Select the appropriate print Ribbon Type option from the dropdown menu for the type of Print Ribbon in use e YMCKO Full Color Resin Black Overlay e K Standard Resin e K Premium Resin e Colored Resin e Metallic Resin e KO Premium Resin Overlay ga K Panel Resin Printer Info Card A Image Color I Calibrat
76. argo gives you the right to use one copy of this Fargo software Software with a single Fargo printer on a single computer terminal connected to a single computer or on a single computer network This license also authorizes you to create and use an extra copy of the software on a home or laptop computer as long as the extra copy is never loaded in memory or virtual memory loaded at the same time the software is loaded on the primary computer on which you use the software wv Ol accept the terms of the license agreement I do not accept the terms of the license agreement Ws nel Persona C30 Card Printer User Guide Rev 2 2 3 17 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure 5 a Select the Complete option to install the following components e Printer Driver Software e Printer Driver User s Guide e Fargo Diagnostics Utility Note Selecting Custom will provide the option to select which components to install Click Next to continue C30 Card Printer InstallShield Wizard Setup Type Select the setup type to install Please select a setup type Persona C30 Card Printer User Guide Rev 2 2 Select which program features you want installed Recommended for advanced users 3 18 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure
77. at text files for use in a browser or on the Internet HTTP HyperText Transfer Protocol A standard protocol by which computers can transfer data compatible through multiple platforms IC Integrated Circuit An electronic device that contains many individual circuits interconnected and placed within a discrete package ID Identification An abbreviation for identification Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 9 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition IEEE 1284 Institute of Electrical and Electronics Engineers 1284 A standard method of signaling for a bi directional parallel interface on personal computers To ensure proper Printer communications and image output Fargo recommends a parallel interface cable that complies with this specification Image A collection of pictures or graphical elements that compose the visual features on a card Also refers to the digital representation Input Any data or material being transferred to the Printer Input Hopper The area of the Printer that stores the blank cards ready to print Intermediate Transfer A thin flexible material coated with a resin material into which the Media InTM dye is transferred from the Ribbon by the Printhead The film is then transferred to the card surface by the hot lamination Roller ISO For
78. ay not be optimum Leave the unit turned OFF in a warm dry room for several hours before using This will allow the moisture to evaporate Persona C30 Card Printer User Guide Rev 2 2 3 1 RESTRICTED USE ONLY Unpacking and Inspection While unpacking your Printer inspect the carton to ensure that no damage has occurred during shipping Make sure that all supplied accessories are included with your unit Check that the following items are included Power Supply US EU Power Cable Software Installation CD User Guide User Guide Warranty Statement Registration Card and Compliancy Document Reviewing the Printer front view Output Hopper Input Hopper Cartridge Bay Persona C30 Card Printer User Guide Rev 2 2 Fargo Electronics Inc 3 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Printer front view Cartridge being installed Persona C30 Card Printer User Guide Rev 2 2 3 3 RESTRICTED USE ONLY Fargo Electronics Inc Connecting the Printer power Follow this procedure Note Do not connect the Printer s USB cable until prompted during the Printer Driver installation Step Procedure 1 Plug the AC adapter power cable into the back of the Printer See Display A 2 Plug the wall power cable into the AC power adapter 3 Plug the wall power cable into a standard 110VAC power outlet Display A Shows back of Printer with AC power cable below Pers
79. b amp C30 Card Printer Printing Preferences Card Device Options Calibrate Magnetic Encoding Overlay Print Area K Panel Resin Printer Info CR 80 Card Size Front Back inches X Direction Card Travels through Printer Print All Black with K Panel Ful Card Defined Area s Print YMC under K C Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 81 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s function continued Step Procedure 2 a Determine the area of the card necessary to define In the sample below this area is indicated by the dashed outline b Determine the size of this area by actually printing a card and looking at it in the same orientation as when it exits the Printer 3 Measure the total size for the area and enter those dimensions into the dimension boxes Note The minimum size an area can be is 2 x 2 5mm x 5mm Identification Card Persona C30 Card Printer User Guide Rev 2 2 Karen Atkins Access Level 2 ID 1234478 1 27 172355 1 8 5 82 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s function continued Step Procedure 4 a Once the area is sized properly measure from the lower left corner of the card up and over to the lower left corner for the defined area to begin b Enter these values into the X and Y boxes Note The card
80. background SS Start Sentinel The character denoting the end of a magnetic data string Stacker The device that moves the finished cards onto the output column ordering them First In First Out Stepper Motor A Motor whose shaft turns in discrete steps rather than continuously String A sequence of characters that form a line of data Surface mount A method of mounting circuit elements onto the surface of a circuit board attached at solder pads rather than through holes in the board Surge Protector An electronic device placed in serial to the Printer s power supply that prevents damage to the Printer from electronic surges and electrical current that is outside of the normal parameters Switch box An electromechanical device to which a user may connect several peripheral devices to the parallel port simultaneously yet using the selector switch to designate the active port TAC Thermal Acceptance Composite cards Card stock produced by laminating sheets of PVC with sheets of PET for better thermal distortion resistance Ultra Ill cards Temp file A temporary file generated automatically by Windows to store the information for an active document Windows should delete these files when the application is closed Test print A file stored in or generated through windows that is sent to the Printer to test basic functionality Thermistor An electronic resistor on the Printhead with a resista
81. ble resources at the time of the print Resolution 300 dpi 11 8 dots mm Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 2 3 RESTRICTED USE ONLY Technical Specifications continued Fargo Electronics Inc Type Description Supply 100 240 VAC 6 1 0A Voltage Supply 50 Hz 60 Hz Frequency System IBM PC or compatible Windows 98SE Me 2000 and XP Pentium Requirements class 233 MHz computer with 64 MB of RAM or higher 200 MB free hard disk space or higher USB 1 1 Weight and Size e Single sided weight 8 lbs 3 65 kg e Single sided size 7 90 H x 13 62 W x 8 14 D 200mmH x 346mmW x 207mmD e Dual sided weight 12 lbs 5 45 kg e Dual sided size 7 9 H x 18 28 W x 8 14 D 200mmH x 465mmW x 207mmD Persona C30 Card Printer User Guide Rev 2 2 2 4 RESTRICTED USE ONLY Fargo Electronics Inc Functional Specifications This Card Printer utilizes two different yet closely related printing technologies to achieve its remarkable direct to card print quality for dye sublimation and resin thermal transfer The Card Printer will print from any IBM PC or compatible running Windows 98SE Me Windows 2000 or Windows XP The following describes how each of these technologies works Function Description Dye Sublimation Dye Sublimation is the print method the Persona C30 uses to produce smooth contin
82. cedure 1 Review the following information e Symptoms Two or more cards feed at the same time causing the cards to jam at the Card Hopper Roller Printer is out of cards e Printer Error State Card is not being detected by card TOF Sensor 11 sec after the initiation of a print job causing the Printer to produce an error e Driver Monitor Error Display Unable to Feed Card a Unable to Feed Card The Printer is unable to feed a card from the Input Hopper Ensure that cards are available and loaded correctly and press the Resume button j Help 14 Persona C30 Card Printer User Guide Rev 2 2 4 7 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Not Fed Error Two 2 or more card feed at the same time continued Step Procedure 2 Check card quality loading a Remove cards from the Card Hopper b Ensure that the cards are not sticking together by fanning them out and then lining them back together in a straight deck Press the Card Hopper Load Lever down until the Card Tray locks into place Load up to 100 cards into the Hopper with the print side down Close the Card Hopper Cover to release the Card Tray 92020 Press on the Resume button If the cards do not feed continue to Step 3 e Press the Cancel Print button on the Driver Monitor Error Display Message Reboot the Printer by cycling the power Check Card Feed TOF Sensor a Remove the
83. chanics Self Test 4250 Card Printer Pro L Card Printer Quatro Card Printer DTC300 Card Printer HDP600 Card Printer Run Advance the Stepper Motor Run Reverse the Stepper Motor Run Ribbon Sensor Calibration Remove Ribbon Run Cycle the Card Input Roller Remove Cards Run Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 2 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing customized Diagnostic Utility tabs for your Printer Step Procedure 1 Select a Printer from the Printer Selection menu that will customize the tabs that are available Note Only the Diagnostic Utility tabs for the selected Printer will be shown Fargo Diagnostics Utility P ee Card angles Run Cycle the Printhead Run Advance the Stepper Motor Run Reverse the Stepper Motor Run Ribbon Sensor Calibration Remove Ribbon Run Cycle the Card Input Roller Remove Cards Run Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor R
84. ction amp C30 Card Printer Printing Preferences Card Device Options Image Color Calibrate Magnetic Encoding Overlay Print Area K Panel Resin Printer Info Ie rf 000 4 Y c Defined Area X rd Direction Card Travels through Printer Overlay Print Area Security Options Full Card Visual Security Solutions For Print and Overlay C For Overlay Only C For Print Only No Overlay Persona C30 Card Printer User Guide Rev 2 2 5 54 RESTRICTED USE ONLY Fargo Electronics Inc Using the Overlay Print Area dropdown menu Step Procedure 1 Select the Full Card option for the Printer to overlay and or print the entire card OR Select the Defined Area s option for the Printer to overlay and or print only in the selected and defined area or areas OR Select the Undefined Area s option for the Printer to overlay and or print only in the space outside the selected and defined area OR Select the Omit Smart Chip Area option for the Printer to overlay and or print only in the space outside the standard location of a smart chip OR Select the Omit Magnetic Stripe Area option for the Printer to overlay and or print only in the space outside the standard location of an ISO Magnetic Stripe OR Select the Omit Signature Area option for the Printer to overlay and or print only in the space outside the standard location of a signature panel Note In the card grid black ind
85. d print job with Magnetic encoding was sent with no Magnetic encoder installed in the printer Ensure that no encoding data is being sent with the print job and reprint the card Persona C30 Card Printer User Guide Rev 2 2 4 15 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the No Mag Installed Error continued Step Procedure 2 Press the Cancel Print button on the Driver Monitor Error Display Message 3 Reboot the Printer by cycling the power 4 Verify that the Printer has a Magnetic Encoder installed a Open the front cover b Remove the Magnetic Module cover screw c Remove the Magnetic Module cover d Verify that the Printer has a Magnetic Module installed Note If the Printer is equipped with a Magnetic Encoder Module ensure that it is seated securely into the Magnetic Module docking station If the issue persists replace the Magnetic Module See the Persona C30 service manual for replacement procedures 5 If the Printer has no Magnetic Encoder Module verify that the encoding data was sent in error check the appropriate software user s manual for encoding instructions Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Sensor Error Ribbon Miscue All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer NOTE Using the printer in direct sunlight may adversely affec
86. d Rollers continued Step Procedure b From your computer open the Printer Driver and select either Properties if you are using Windows 98SE Me or Printing Preferences if you are using Windows 2000 XP 6 Click on the Clean Printer button 7 Click on the Clean button Note The Printer will pull in the Cleaning Card The Printer will then perform an automated cleaning procedure This procedure is designed to thoroughly clean the Platen and the Card Feed Rollers inside the Printer Clean Printer Cleaning the Printer s Interior Periodically use a Cleaning Pad from the Printer s Cleaning Kit to remove dust and other contaminants from inside the Printer Note Dust and other particles may accumulate inside the Printer with continued usage This can cause spots or specks to appear on the printed cards Cleaning the Printer s Exterior Clean it only with a Cleaning Pad from the Printer s Cleaning Kit Note The Printer has a durable casing that should retain its luster and appearance for many years Persona C30 Card Printer User Guide Rev 2 2 6 7 RESTRICTED USE ONLY Fargo Electronics Inc Section 7 Packing the Card Printer The purpose of this section to provide the User with a specific packing procedure for this Card Printer Follow this instruction to pack the Card Printer for transport Step Procedure 1 Clean the inside of the Printer with compress
87. des high resin durability ideal for most general purpose monochrome ID card applications Resin black bar codes are readable by both infrared and visible light bar codes scanners Premium Resin Black K provides 1 000 prints This Ribbon provides maximum resin durability ideal for applications such as access control where cards are repeatedly swiped through a Magnetic Stripe reader Resin black bar codes are readable by both infrared and visible light bar codes scanners Note Using a Premium Resin Black Ribbon will provide better photo realistic output Colored Resin provides 1 000 prints Several colored resin Ribbons are available in a variety of colors for customizing or color coding resin only ID cards Metallic Resin provides 500 prints Metallic resin Ribbons are available for printing resin images with a unique metallic sheen Persona C30 Card Printer User Guide Rev 2 2 2 8 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Dye Sublimation Print Ribbons Note that the Printer requires both specialized and authorized print Ribbons in order to print and function properly Step Procedure 1 Do not run the cards with a contaminated dull or uneven surface through the Printer A Caution Printing onto such cards will ultimately lead to poor print quality and will greatly reduce the life of the Printhead 2 Always store the card stock in its original packagin
88. dia damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc C30 Print Driver Options Reviewing C30 Printer Drivers The window title reflects the specific Printer Driver in use as shown in this introductory section Reviewing C30 Printer Drivers This section applies to the C30 Printer amp C30 Card Printer Printing Preferences m mino Overlay Print Area K Panel Resin Printer Info C Device Options Image Color I Calibrate Card Size CR 80 inches mm Print Width 2 114 Print Length 3 370 Orientation Portrait C Landscape Copies NE Diagnostics Clean Printer Test Print About Persona C30 Card Printer User Guide Rev 2 2 5 5 RESTRICTED USE ONLY Fargo Electronics Inc Using the Card tab Persona C30 Adjust
89. e Front Back g Direction Card Travels through Printer Delete Overlay Print Area M Security Options Defined Areals Visual Security Solutions For Print and Overlay SEER POUR zi c i C Ts C For Overlay Only For Print Only No Overlay Persona C30 Card Printer User Guide Rev 2 2 5 59 RESTRICTED USE ONLY Fargo Electronics Inc Using the Defined Area Option continued Step Procedure 2 When the card grid is first activated a small black square will appear at its default size of 2 x 2 5mm x 5mm and at its default location in the lower left hand corner 0 0 This square represents the first defined area e Determine the area of the card needed to define for a signature panel with a different size and location than the Driver s standard Omit Signature Area setting Note This area is indicated by the dashed outline e Determine the area size by actually printing a card and looking at it in the same orientation as when it exits the Printer 3 Measure the total size of the desired area and enter those dimensions into the dimension boxes Note The minimum size an area is 2 x 2 5mm x 5mm Persona C30 Card Printer User Guide Rev 2 2 5 60 RESTRICTED USE ONLY Fargo Electronics Inc Using the Defined Area Option continued Step Procedure 4 Measure from the lower left corner of the card up and over to the lower left corner of for the
90. e KE Full Color Resin Black Overlay MCBONE Full Color 2 Resin Black Overlay Color Matchingll8S Standard Resin 8 Premium Resin Colored Resin Metallic Resin Magnetic E nageliag Resin Dither RB Premium Resin Overlay Iv Print Both Persona C30 Card Printer User Guide Rev 2 2 5 15 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Auto Ribbon Select option Step Description 1 Click on the Auto Ribbon Select button to verify that the Ribbon type selected matches the Ribbon installed in the Printer Note The Printer Driver will change the Ribbon type to the correct setting or validate It will also display a dialog that it has changed the current setting or that the current Ribbon type is correct amp C30 Card Printer Printing Preferences Ribbon Type QE Full Color Resin Black Overlay Iv Print Both Sides Disable Printing Split 1 Set of Ribbon Panels Print Back Side First Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees K Panel Resin Printer Info Image Color Calibrate Auto Ribbon Select Color Matching System Color Management Resin Dither ptirnize irap Persona C30 Card Printer User Guide Rev 2 2 5 16 RESTRICTED USE ONLY Fargo Electronics Inc Using the new Printer Driver Version 2 1 5 Specific changes were made to the new Color Matching Table in the new Printer Drivers Versi
91. e Rev 2 2 5 48 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing Tracks 1 2 and 3 in table format Review this table which displays the SS ES FS and the valid characters defined for each track Start End Field Valid Characters Maximum Sentinel Sentinel Separator Number of Characters Track 1 ASCII 32 95 78 See the table below Track 2 ASCII 48 63 39 See the table below Track 3 ASCII 48 63 106 See the table below Reviewing the Track Data Note Review this Note which displays how track the data should be entered for Tracks 1 2 and 3 Track Data Entry Sending data to Track 1 1 JULIE ANDERSON 623 85 1253 Sending data to Track 2 23 0123456789 Sending data to Track 3 3 0123456789 Persona C30 Card Printer User Guide Rev 2 2 5 49 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 57 9 81 Q 34 58 82 R 35 No 59 83 S 36 60 84 T 37 96 61 85 U 38 amp 62 gt 86 V 39 63 87 WwW 40 64 88 X 41 65 89 Y 42 66 B 90 Z 43 67 C 91 44 y 68 D 92 45 69 E 93 46 70 F 94 47 71 G 95 B 48 0 72 H 49 1 73 50 2 74 J 51 3 75 K 52 4 76 L 53 5 77 M 54 6 78 N
92. e Up to 5 areas can be defined b Size and position each area as it is created because additional areas cannot be added until the most recently created area has been moved or sized 8 Delete an area by using the Defined Area arrows to select the area and clicking on the Delete button Note If all areas are deleted the K Panel Resin options will automatically be deselected amp C30 Card Printer Printing Preferences Card Device Options alibrate Magnetic Encoding Overlay Print Areal K Panel Resin Printer Info CR 80 Card Size Front Back Direction Card Travels through Frinter Delete Print All Black with K Panel Full Card iv Defined Area s Undefined Areafs Persona C30 Card Printer User Guide Rev 2 2 5 87 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print YMC under K and Print K Only options Step Procedure 1 Select between the Print YMC Under K and Print K Only options Note When the Print YMC Under K option is selected all black in the designated areas will print with the Yellow Y Magenta M and Cyan C Ribbon panels directly beneath the resin black K panel OR Select this option if printing resin black text or bar codes onto a colored background to provide a more gradual transition between the two 2 Select the Print K Only option if printing resin black onto a white background to maximize the sharpness of printed text and bar codes N
93. e Printer Error State The Ribbon Sensor has detected the End Of Ribbon mark e Driver Monitor Error Display Ribbon Out 2 Replace the Ribbon Cartridge a Press on the Resume button i Ribbon Out The Ribbon Cartridge installed in the printer is empty Install a new Ribbon To cancel click on Cancel Print Persona C30 Card Printer User Guide Rev 2 2 4 21 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Ribbon Installed Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printer errors out as soon as it receives data from PC e Printer Error State The Printer RFID Sensor is not receiving a signal from the Ribbon e Driver Monitor Error Display No Ribbon Installed Ls No Ribbon Installed No ribbon is installed in the printer Install a certified Fargo Ribbon and continue to print To cancel click on Cancel Print Persona C30 Card Printer User Guide Rev 2 2 4 22 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a No Ribbon Installed Error continued Step Procedure 2 Verify that a Ribbon Cartridge is installed in the Printer a Press on the Resume button b Ifthe issue persists continue to Step 3 Remove the rear cover and check that the Ribbon RFID cable is securely connected to the Main Board J 5 and the RFI
94. e Run button to execute either the Barcode Test Card the Standard Self Test or the Magnetic Self Test as shown below Note These options apply to the C30 DTC300 and DTC300M Printers Click on the Barcode Test Card button to test the resin printing capabilities of the Printer Note A full color Ribbon YMC with a resin panel K or a resin Ribbon is required for this test Click on the Standard Self Test button to determine Image Placement and confirm that the Printer is working properly Note The image consists of fifteen 15 gray scale boxes The gray boxes are composed from a composite of YMC color panels a 4 EN EN lt an m gt Mv y Click on the Magnetic Self Test button to test the Magnetic Encoding capabilities of the Printer Note Be sure to have HiCo magnetic stripe cards installed in your Printer when running this test Fargo Diagnostics Utility xj FARGO Select a printer to continue C30 Card Printer z Firmware Updates Run Barcode Test Card Run Standard Self Test Run Magnetic Self Test Card Samples Magnetic Encoding Persona C30 Card Printer User Guide Rev 2 2 10 23 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Card Samples tab in the Diagnostics Utility Step Procedure 1 a Select the Card Samples tab to print sample images from the Printer b Select the desired Image as shown below Note You will see the enlarged Image after
95. ections are good or if the issue persists continue to Step 5 5 Replace the Ribbon RFID Sensor Persona C30 Card Printer User Guide Rev 2 2 4 25 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Wrong Ribbon Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printer errors out as soon as it receives data from the PC e Printer Error State The Ribbon installed does not match the Printer Driver information e Driver Monitor Error Display Wrong Ribbon Wrong Ribbon Installed n incorrect ribbon has been installed or a driver setting is incorrect Ensure that the appropriate ribbon is installed and press Resume To cancel click on Cancel Print Persona C30 Card Printer User Guide Rev 2 2 4 26 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Wrong Ribbon Error continued Step Procedure 2 Verify the Driver settings are correct a Open the Printer Control Panel from the Computer e lf using Windows 98SE Me right click on the C30 Card Printer Icon and select Properties e f using Windows 2000 XP right click on the C30 Card Printer and select Printing Preferences b Click on the Device Option tab c Click on the auto select button d Check that the Ribbon type matches the Ribbon selected Press on the Resume button
96. ectrically Erasable Programmable Read Only Memory 14 6 embedded contaminants 2 11 4 40 Emissions Standards 2 2 Enable MLE Support checkbox 5 43 Encoder smart card 14 6 Encoder wheel 14 7 End Sentinel ES 5 48 Engine 14 7 EOF End Of Form 14 7 EPP Enhanced Parallel Port 14 7 EPROM Electronically Programmable Read Only Memory 14 7 EPROM version number 4 52 4 54 Escape sequence 14 7 ESD 1 2 5 4 6 1 9 1 ESD ElectroStatic Discharge 14 7 Ethernet 14 7 excessive resin printing problems 4 46 exposed to static electrical discharges 6 2 F Fargo Technical Support 12 1 Fargo Technical Support via the Web 12 1 FCC 2 1 feed card into encoder 4 3 Field Separator FS 5 48 Film 14 7 Firmware 14 7 Flash Memory 14 8 Flipper Table Module 2 12 Font 14 8 Persona C30 Card Printer User Guide Rev 2 2 Fargo Electronics Inc For Overlay Only 5 57 For Print and Overlay 5 57 FPGA Field Programmable Gate Array 14 8 Front and Back radio buttons 2 12 Front Cover 2 6 Frontside and Backside options K Panel Resin 5 74 5 75 5 76 Overlay Print Area 5 52 Full bleed 14 8 Full Card option 5 55 5 78 G Gamma 14 8 Glossy Matte 14 8 Glossy PVC 14 8 Graphical Device Interface GDI 14 8 Gray Scale 14 8 H Halftoning 14 8 Hard Drive 14 9 hard Drive space adequate or inadequate 4 3 HDP High Definition Printing 14 9 Head 14 9 Headlift Moto
97. ed air 2 Wipe it down with a lint free cloth 3 Clean the Printhead with a alcohol swab 4 Pack the Printer in the original carton and packing materials 5 Ensure to enclose any necessary paperwork test cards etc Persona C30 Card Printer User Guide Rev 2 2 7 1 RESTRICTED USE ONLY Fargo Electronics Inc Section 8 Parts Replacement Section See the current Persona C30 Card Printer Service Manual Rev 2 2 at the appropriate Fargo web site Persona C30 Card Printer User Guide Rev 2 2 8 1 RESTRICTED USE ONLY Fargo Electronics Inc Section 9 Board Level Diagnostics The purpose of this section to provide the User with specific Board Level Diagnostic procedures for Board Errors and Sensor Testing for this Card Printer Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatic
98. en Office Document Microsoft Mouse E Print Server Utility Punch Home Design 4518 eS Windows Catalog Ej THE Fa ABBYY FineReader 5 0 Sprint Plus ty Windows Update 3 MSN Messenger 6 2 IE Theme Generator Programs L Y 2 Documents Settings amp Set Program Access and Defaulfs Search Help and Support Run Undock Computer Windows XP Professional Shut Down Persona C30 Card Printer User Guide Rev 2 2 11 3 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 2 Use the Select a printer to continue dropdown menu to select the Printer a Click on the Download Firmware button under Step 1 as shown below Fargo Diagnostics Utility FARGO Select a printer to continue C30 Card Printer Firmware Updates Card Samples Magnetic Encoding Download Firmware Step 2 Select Firmware File File Name None Selected Firmware Version None Selected Step 3 Ensure that the printer is in Upgrade mode For information on how to place the printer in upgrade mode click on the Help Button below Step 4 Send Firmware Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 3 a Check that the Computer has an active Internet connection b Click on the Yes button as shown below
99. ent Font A set of characters loaded into the Printer memory that can be programmed to print those characters on the card without rasterizing the image Resin A semisolid material Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 15 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Resolution The number of individual pixel elements in a graphic taken over a given length used to indicate the sharpness of the picture and the level of detail The number of elements in the Printhead determines Fargo Printer resolution RFI Radio Electromagnetic waves radiated by poorly shielded cables or Frequency electronic devices that interferes with the operation or data Interference transfer of another device RGB The three primary colors of the luminance or additive model Red Green Blue Combinations of these three colors can produce practically all the colors of the spectrum that humans can detect Computer monitors operate on an RGB model Ribbon The dye impregnated film that is used for color printing Ribbon cable Parallel wires held flat in a row by plastic insulation RibbonTraq A Fargo Electronics method of placing bar code like marks on the transition area between color panels These marks are arranged for detection by a reflective Sensor array for the identification of Ribbon type and the Ribbon position RMA
100. erial to the card surface confirmed by using the Tape Test pulling an applied piece of adhesive tape Scotch 600 or equivelent off the card at 1 sec in to see if any material is pulled off by the tape Algebraic A type of color matching that takes the colors value of pixels and applies them to an algebraic equation to adjust the levels of hue saturation and brightness ANSI American National Standards Institute The United States Representative to ISO providing standardization for U S Manufactures prior or in addition to acceptance by ISO AS400 An IBM operating system running on a main frame DTC500 Fargo Printers are built with fonts saved in the Printer memory so users of AS400 can write escape codes and print from the Printer ASCII American Standard Code for A standard for processing information in computer processors An 8 bit character set of 255 decimal numbers each assigned to Information numbers letters punctuation and special characters Interchange AT Refers to an IBM standard in early computing with regard to the chipset and function of the parallel port set up in the BIOS B Black Black Dye Sublimation panels are distinguished from the black panel using resin by the use of B for dye sub black K denotes resin black Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 14 1 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms co
101. es in or near the Circuit Board and Printhead Assemblies e To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage e To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified e To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware Step Procedure 1 Open the Fargo Diagnostic Utility located in the Programs folder as shown below e Click on the Start icon on the desktop e Select the Programs folder e Select the Fargo folder e Click on the Diagnostic Utility as shown below Gj Fargo EET Reader Tools Build A Badge My Documents Ej ArcSoft Software Suite i Build A Badge Online User s Guide T EPSON gt SJ DTC100 Config Utility EPSON Photo Print S9 DTC400 Card Printer Users Guide C EPSON PhotoStarter m DTC400 Card Printer User s Guide eTIME EPSON Scan gt Print Security Suite Z EPSON Scan to Web gt jS uninstall Bulld A Badge Mec s IF EPSON Smart Panel gt 5 Uninstall Config Utility New Office Document C Gemplus Y IT Logitech gl Op
102. essages before performing an operation preceded by this symbol e To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cables in or near the Circuit Board and Printhead Assemblies e To prevent equipment or media damage always wear an appropriate personal grounding device e g a high quality wrist strap grounded to avoid potential damage e To prevent equipment or media damage always remove the Ribbon and Cards from the Printer before making any repairs unless otherwise specified e To prevent equipment or media damage take jewelry off of fingers and hands as well as thoroughly clean hands to remove oil and debris before working on the Printer Persona C30 Card Printer User Guide Rev 2 2 4 1 RESTRICTED USE ONLY Fargo Electronics Inc Communications Errors Resolving the Communication Errors Symptom s Incorrect output communications error on PC or Printer stalling no response from Printer no job printed paper out error Step Procedure 1 Confirm that the system meets the minimum requirements as shown here IBM PC or compatible Windows 98SE Me 2000 XP Pentium class 233 MHz computer with 64 MB of RAM or higher 200 MB free hard disk space or higher USB Port Confirm the correct installation of the Printer Driver d e Close the software program and check the Printer Driver Reboot the computer Ensure the Pr
103. ester terephthalate often called polyester Sheets of PET are laminated with sheets of PVC to produce thermal acceptance composite cards Port A communication interface serial or parallel used for the transference of data PolyGuard A 1 mil or 6 mil thick polyester material that enhances card Overlaminate security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Portrait A document layout that is viewed with the document s long axis in a vertical orientation Potentiometer An electronic resistor with a variable resistance value that can be mechanically set Print Driver A software utility that serves as an interface between the Printer and the Windows GDI Graphical Device Interface making the Printer s functions available through the software application It also provides the format information for the rasterizing of the print file including any necessary escape or function commands Print Job A file of one or more cards for the Printer to print including image data and Printer functions transmitted through the parallel interface and at times stored temporarily in the print buffer and spooler Print Server A device used to connect and control a Printer on a network Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 14 14 RESTRICTED USE ONLY Fargo Electronics Inc
104. et on a device that allows for parallel data transfer PC Personal Computer A stand alone programmable electronic device that can store retrieve and process data consisting of a CPU mouse keyboard and monitor PCB Printed Circuit Board A solid multi layered plate on which electronic elements are attached either through the board or on the surface Peel The removal of a film or Ribbon from a card surface at a perpendicular angle to ensure proper transfer then separation from the card surface Peel Off A bar on the lamination section that holds the film at the correct position and provides proper peel angle Peripheral Any device that is attached externally to a PC These often share the same data cable or port as a Printer and may be the source of communication problems Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 13 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Pinch Roller A free spinning non Driven Roller that presses the card against the Drive Roller on the opposite side to ensure an adequate normal force for proper traction Pixel Short for picture element The smallest element of a graphic Platen The hard rubber Roller that Drives the media through the Printer providing support to the backside of the media during printing or laminating PET Abbreviation for poly
105. ev 2 2 5 7 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the number of copies Step Description 1 Select the number of copies by clicking on the UP or DOWN arrows as shown below amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay PrintArea K Panel Resin Printer Info Card Device Options Image Color Calibrate Card Size inches C mm Print Width 2 114 Print Length 3 370 Orientation Portrait C Landscape Diagnostics Clean Printer Test Print About Persona C30 Card Printer User Guide Rev 2 2 5 8 RESTRICTED USE ONLY Fargo Electronics Inc Using the Diagnostics button under the Card tab Step Description 1 Click on the Diagnostic button to bring up the Fargo Diagnostics Utility window See the Diagnostic Tool Utility section amp C30 Card Printer Printing Preferences mina Overlay Print Area K Panel Resin Printer Info Cw Device plions Image Color Calibrate Card Size pee Com Print Width 2 114 Print Length 3 370 Orientation Portrait C Landscape Copies Diagnosis Clean Printer Test Print About Persona C30 Card Printer User Guide Rev 2 2 5 9 RESTRICTED USE ONLY Fargo Electronics Inc Using the Clean Printer Option Step Description 1 Click on the Clean Printer button to display the Clean Printer Utility wi
106. evice that holds its data when power is removed This allows for field reprogramming of the Printer commands such as Printer firmware upgrades without the necessity of changing chips Font A character set similar in style and form Fonts can be graphical or mathematical constructs represented by a series of dots or an assembly of curves and lines FPGA Field A microchip with configurable logic circuits installed that is Programmable Gate Array programmed to act as the Printer s central processor Full bleed Printing that covers the entire card surface Gamma The degree of contrast of an image or the display of a monitor determined by the slope of a characteristic curve relating optical density to relative log exposure Glossy Matte A smooth polished surface in comparison to a rougher matte surface Fargo matte cards have a surface index Ra of approximately 65 microinches while glossy have a Ra 3 Glossy PVC A card made of PVC with a smooth polished surface Surface roughness of approximately 0 10 micro inches This is required for direct to card dye sublimation printing Graphical Device Interface GDI A Windows standard for protocol between Drivers and applications and the Windows interface An application uses a Driver to rasterize the data in the format necessary for the Printer but also for the Windows interface to execute the print commands Gray Scale A graduation through the vario
107. f resin text and bar codes Resin Heat Front Resin Heat Back F Persona C30 Card Printer User Guide Rev 2 2 5 29 RESTRICTED USE ONLY Using the Overlay Heat O option Fargo Electronics Inc Use this option to control the amount of heat the Printer uses when printing with the overlay panel of a Ribbon Note This control can be helpful for fine tuning the transfer of overlay onto the card Step Procedure overlay material OR 1 Move the slide to the left to cause less heat to be used in the printing process Note Certain card types may need additional heat for better transfer of the Move the slide to the right to cause more heat to be used Resin Heat Front ne Resin Heat Back SN Overlay Heat 0 Persona C30 Card Printer User Guide Rev 2 2 5 30 RESTRICTED USE ONLY Fargo Electronics Inc Using the Color Matching option and Default button Step Procedure 1 To return all options to their factory settings click on the Default button D ye Sub Intensity Ul rM C I 1 1 1 1 1 1 1 I Resin Heat Front x K I 1 roe 1 I r tou 1 I Resin Heat Back O 4 K I 1 rot 1 i 1 1 I i Overlay Heat D era m NAE E Default Persona C30 Card Printer User Guide Rev 2 2 5 31 RESTRICTED USE ONLY Fargo Electronics Inc Using the Calibrate tab Persona C30 Use the Calibrate tab to a control the pos
108. first two digits in the serial number indicate the year the Printer was built e g the letter and digit A1 indicate the year 2001 A1280224 The third and fourth digits in the serial number indicate the week the Printer was built e g the digits 28 indicate week 28 of that year A1280224 The last four digits indicate the sequence number for the numeric order in which the Printers were built Persona C30 Card Printer User Guide Rev 2 2 12 2 RESTRICTED USE ONLY Fargo Electronics Inc Section 13 Reviewing the Spare Parts List Reviewing the Persona C30 Spare Parts List Persona C30 ID Card Printer Recommended Spare Parts List Effective Date June 2004 For current pricing see http www fargopartner com support services Persona C30 Card Printer User Guide Rev 2 2 13 1 RESTRICTED USE ONLY Fargo Electronics Inc Section 14 Glossary of Terms Term Definition 24 bit color A color depth for an image that uses 8 bits for each color red blue green combining the possible 256 shades to provide a color depth of 16 7 million colors AC Alternating Current An electrical current that reverses its direction at regular intervals typically 50 60 times a second Access Card The card for the SmartGuard security system A cared with embedded electronics that can be removed from the Printer locking the Printer and preventing unauthorized use Adhesion The firm attachment of a mat
109. for situations that require cards to be readable with insert type readers that may be unable to read the right hand side of the card Step Procedure 1 Select the Shift Data Left checkbox option to apply to all tracks Magnetic Track Options Bit Density Character Size ASCII Offset t 5 BPI 5 Bits t NULL t 128 BPI t 7 Bits fe SPACE f 210 BPI t 8 Bits t ZERO LAC Generation Character Parity t MaLRE t No Parity f Even Parity Even Parity t Odd Parity f Odd Parity Default Persona C30 Card Printer User Guide Rev 2 2 5 46 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the ISO Track Locations Review the magnetic encoding Module which encodes onto tracks in accordance with an ISO 7811 2 Magnetic Stripe Note Refer to the diagram below for track locations 0 223 0 353 0 493 track fono SE TRACK2 _ 0 110 SS TRACK3 10 110 Persona C30 Card Printer User Guide Rev 2 2 5 47 RESTRICTED USE ONLY Fargo Electronics Inc Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver along with all of the other printable objects within the card design e Magnetic Track Data added In order for the Printer Driver to differentiate between magnetic track data and the rest of the printable objects the magnetic track data strings must be uniquely tagged or added e Specific Characters added In
110. g it under the back lid as shown in the photo below 2 You have completed the setup and installation procedures in this section Persona C30 Card Printer User Guide Rev 2 2 3 27 RESTRICTED USE ONLY Fargo Electronics Inc Section 4 General Troubleshooting This section provides Troubleshooting procedures for this Printer for Communication Errors Card Feed Errors Print Process Errors Card Jam Errors Encoding Errors and Diagnosing Image Problems Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger AN Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol e To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified e To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left e To prevent equipment or media damage refer to the following safety m
111. g or in a clean dust free container 3 Do not print onto cards that have been dropped or soiled Note Printhead damage caused by contaminated or poor quality cards will automatically void the Printhead s factory warranty 4 If printing onto cards with a pre punched slot do not print over the area of the card with the punched slot Note To avoid this area when printing use the options in the Overlay Print Area tab to omit printing in this area or punch the slot after the card has printed Persona C30 Card Printer User Guide Rev 2 2 2 9 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Dye Sublimation Resin Print Ribbons Type Description Dye The Dye Sublimation resin print Ribbon combines the yellow Y Sublimation magenta M and cyan C dye sublimation panels with a resin black K resin print panel Ribbon By combining both types of Ribbon panels this Ribbon can be used to print full color photo quality images with the dye sublimation panels along with sharp black text and bar codes with the resin black panel A clear overlay panel O is also included on most Ribbons to protect the dye sublimation images Dye Sublimation images must have an overlay panel applied to them or they will quickly begin to wear or fade Full Color This Ribbon is used to print full color photo ID cards along with resin YMCKO black text and bar codes Both infrared and visible light bar code pro
112. g the Firmware File Step Procedure 1 Select the Select Firmware File to open a Browse Dialog Box 2 Browse to the location where the firmware file is located 3 Click on the OK button Persona C30 Card Printer User Guide Rev 2 2 10 10 RESTRICTED USE ONLY Fargo Electronics Inc Placing the Printer in the Upgrade Mode Step Procedure 1 Disconnect Power from the Printer 2 Press and hold down the power and pause buttons on the Printer 3 Reapply power to the Printer Hold for 2 seconds then release Both buttons will blink when it is in the Upgrade Mode Persona C30 Card Printer User Guide Rev 2 2 10 11 RESTRICTED USE ONLY Fargo Electronics Inc Sending the Firmware File Step Procedure 1 Ensure that the firmware File is selected 2 Click on the Send Firmware button 3 Upon successful completion of the firmware update the Printer will restart Persona C30 Card Printer User Guide Rev 2 2 10 12 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Mechanics tab in the Diagnostics Utility Step Procedure 1 a Select the Mechanics tab to test Motors and Sensors in the Printer Note This section has a procedure for each function by a Run button as shown below b See the entire Selecting the Mechanics tab in the Diagnostics Utility section for related sub procedures Steps 2A to 2G Fargo Dia
113. g the Lo Co Voltage Offset 5 99 Using the Mag Top of Form Option 5 100 Using the Mag Top of Form Option continued 5 101 Using the Ribbon Tension Option 5 102 Using the Flipper Home Offset Option 5 103 Using the Flipper Center Offset Option 5 103 Using the Flipper Smart Angle Offset Option 5 104 Persona C30 Card Printer User Guide Rev 2 2 5 3 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger AN Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol To prevent equipment or me
114. ge is being applied to the Printhead a b C d Remove the back cover Using a Digital Voltmeter connect the negative lead to ground Probe Pins 1 to 5 of the Printhead power connection on J16 Ensure that a voltage between 22 to 23 VDC is read on each pin e If less than 22 volts is read on any of the pins replace the Printhead e If still having issue with blank cards replace the Main Board See the current Persona C30 User Guide for instructions on replacing the Main Board in the Parts Replacement Section Persona C30 Card Printer User Guide Rev 2 2 4 35 RESTRICTED USE ONLY Fargo Electronics Inc Flipper Table Module Assembly Problems Resolving the No Flipper Table Module problem All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer See the Flipper Table Module Installation section as needed Step Procedure 1 Review the following information e Symptom The Flipper Table Module Assembly is not functioning e Printer Error State The Printer is unable to communicate with the Flipper Module e Driver Monitor Error Display No Flipper Module Wi No Flipper Module The Printer is unable to communicate with the Flipper Module Verify that the Flipper Module is connected to the printer If no Flipper Module is present ensure that the Print Both Sides option in the driver is set correctly Press the Resume button on the Printer s Top Cove
115. gnostics Utility FARGO Select a printer to continue C30 Card Printer v Print Spooler Firmware Updates iMechanics Self Tests Card Samples Run Cycle the Printhead Run Advance the Stepper Motor Run Reverse the Stepper Motor Run Ribbon Sensor Calibration Remove Ribbon Run Cycle the Card Input Roller Remove Cards Run Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 13 RESTRICTED USE ONLY Selecting the Mechanics tab in the Diagnostics Utility continued Fargo Electronics Inc Step Procedure Click on the Ribbon Sensor Calibration button to calibrate the Print Ribbon Note This will ensure proper operation of the Ribbon Sensing systems Fargo Diagnostics Utility xi FARGO Select a printer to continue C30 Card Printer Mechanics Self Tests Card Samples Run Cycle the Printhead Run Advance the Stepper Motor Run Reverse the Stepper Motor PA Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Run Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibra
116. grid lines are spaced at 2 inch 5mm intervals 5 a Print the card design and note how the image is oriented on the card as it ejects from the Printer Note The location of a defined area is based on the card orientation as it exits the Printer b Measure the defined area location based on the printed card Note If selecting the Rotate Front 180 Degrees option the image will appear upside down as it exits the Printer In this case position the defined area opposite to the measurement from the onscreen card design which will appear right side up amp C30 Card Printer Printing Preferences Card Device Options Calibrate Magnetic Encoding Overlay Print Area K Panel Resin Printer Info CR 80 Card Size Front Back se E Ie BEBEBEEEEEEEEEEER a BENEHENENENEEEEES 5 5 ee Yu BB 0000 n Y inches EB cC TT TTT TT ttt ttt T T te Defined Area 1 a xd Direction Card Travels through Printer Delete Print All Black with K Panel Ful Card Defined Area s Persona C30 Card Printer User Guide Rev 2 2 5 83 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s function continued Refer to the previous procedure amp C30 Card Printer Printing Preferences Card Device Options alibrate Magnetic Encoding Overlay Print Area K Panel Resin Printer Info CR 80 Card Size Front Back 0 0 Direction Card Travels through Printer De
117. he Diagnostic Tool Utility 10 2 Selecting from the Printer Selection menu 10 2 Reviewing customized Diagnostic Utility tabs for your Printer 10 3 Selecting the Print Spooler tab in the Diagnostics Utility 10 4 Selecting the Firmware Updates tab in the Diagnostics Utility 10 9 Downloading Firmware Updates 10 10 Selecting the Firmware File 10 10 Placing the Printer in the Upgrade Mode 10 11 Sending the Firmware File 10 12 Selecting the Mechanics tab in the Diagnostics Utility 10 13 Selecting the Self Tests tab in the Diagnostics Utility 10 23 Selecting the Card Samples tab in the Diagnostics Utility 10 24 Selecting the Magnetic Encoding tab in the Diagnostics Utility 10 25 Selecting the About button in the Diagnostics Utility 10 27 Selecting the Exit button in the Diagnostics Utility 10 28 Section 11 Firmware Upgrades 11 1 Introduction 11 1 Requirements 11 1 Safety Messages review carefully 11 2 Downloading Firmware 11 3 Downloading Firmware continued 11 14 Placing the Printer in the Firmware Upgrade Mode 11 17 Sending the Firmware File 11 19 Section 12 Fargo Technical Support 12 1 Contacting Fargo Technical Support 12 1 Reading the Serial Numbers on a Fargo Printer 12 2 Finding out when a Fargo Card Printer was manufactured 12 2 Reviewing Example No 1 Serial Number 80453289 12 2 Reviewing Example No 2 Serial Number A1280224 12 2 Persona C30 Card Printer User Guide Rev 2 2 vi RESTRICTED USE ONLY Fargo Electronics Inc
118. he Magnetic Encoder e Encoder voltage is set from the factory at a default of 7 24vdc for Hi Co Magnetic cards and 2 54vdc for Lo Co Magnetic cards e Depending on the cards that are being used it may be necessary to adjust the encoder voltage out of default See the next two procedures for instructions on adjusting the Magnetic Encoder Voltage Note The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value This information should be available through the card manufacturer or reseller Persona C30 Card Printer User Guide Rev 2 2 5 97 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Hi Co Voltage Offset Step Procedure 1 Identify the Magnetic Encoder voltage required by the cards Note The required encoder voltage for the cards will need to be known in order to properly set the Encoder Voltage Offset value This information should be available through the card manufacturer or reseller 2 Use the following equation to identify the proper Mag Hi Co Voltage Offset value e 36500 Desired Voltage 4 6 1 23 1 2670 39 0625 40 X 1 For example Required Encoder Voltage 9vdc e 36500 9 4 6 1 23 1 2670 39 0625 40 X 1 15 3 Change the Mag Hi Co Voltage Offset value LE 15 4 Use the Diagnostic Utility to run a Magnetic Self test and verify encoded quality DTC300 Card Printer Copy 1
119. he Printer Calibration Utility Persona C30 5 92 Using the Image Darkness Option 5 93 Using the Print Top of Form Option 5 94 Using the Print End of Form Option 5 95 Using the Print Left of Form Option 5 96 Using the Magnetic Encoder Voltage Offset Option 5 97 Adjusting the Hi Co Voltage Offset 5 98 Adjusting the Lo Co Voltage Offset 5 99 Persona C30 Card Printer User Guide Rev 2 2 V RESTRICTED USE ONLY Fargo Electronics Inc Using the Mag Top of Form Option 5 100 Using the Ribbon Tension Option 5 102 Using the Flipper Home Offset Option 5 103 Using the Flipper Center Offset Option 5 103 Using the Flipper Smart Angle Offset Option 5 104 Section 6 Cleaning 6 1 Safety Messages review carefully 6 1 Persona C30 Card Printer Encoders Cleaning Kit Part Number 085976 6 2 Supplies included with the Cleaning Kit 6 2 Cleaning the Printhead 6 3 Cleaning the Platen and the Card Feed Rollers 6 4 Cleaning the Printer s Interior 6 7 Cleaning the Printer s Exterior 6 7 Section 7 Packing the Card Printer 7 1 Section 8 Parts Replacement Section 6 1 Section 9 Board Level Diagnostics 9 1 Safety Messages review carefully 9 1 Sensor and Motor 9 2 Reviewing the Sensor Location and Voltages 9 2 Reviewing the Motor Voltages when active 9 2 Section 10 Diagnostic Tool Utility 10 1 Using t
120. he Printer Control Panel from the Computer e lf using Windows 98SE Me right click on the Persona C30 Card Printer Icon and select Properties e f using Windows 2000 XP right click on the Persona C30 Card Printer and select Printing Preferences Click on the Calibrate tab Click on the Settings button Adjust the Image Placement Setting by 5 Click on the OK button Print a self test op ze After adjusting the Image Placement if a white border appears on the card adjust the image placement back toward its original value in increments of 2 until the white edge is gone i If still having blank card issues continue to Step 5 5 Check the Printhead connections a Remove the Printer power and USB cables b Turn the Printer over to gain access to the base plate c Remove the one 1 thumbscrew from the Printhead cover plate and remove the cover plate d Depress the Printhead locking tabs and remove the Printhead e Check to ensure that Power and Data Cable that connecs to the Printhead is properly seated f Remove the Back Cover g Ensure that the Printhead Power Data Cable is properly seated on J16 on the Main board h If still having blank card issues continue to Step 6 Persona C30 Card Printer User Guide Rev 2 2 4 34 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Blank Output issues continued Step Procedure 6 Ensure that the proper volta
121. he Ribbon RFID Error Ribbon RFID Sensor is Corrupted in this section Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon RFID Error Ribbon RFID Sensor is Corrupted All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Printer RFID Sensor does not detect a recognizable signal from the Ribbon e Printer Error State The Ribbon tag information is corrupted or incorrect e Driver Monitor Error Display Ribbon RFID Error 2 Replace the Print Ribbon RFID Sensor a Replace the Print Ribbon RFID Sensor b Press on the Resume button c Ifthe error continues replace the Printer Main Board aw Ribbon RFID Error The ribbon tag information is corrupted or incorrect Replace the Ribbon and press Resume To cancel click on Cancel Print Help 125 Persona C30 Card Printer User Guide Rev 2 2 4 11 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Mag Verify Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printer is unable to verify encoded data e Printer Error State The Printer is unable to verify encoded data e Driver Monitor Error Display Mag Verify
122. his Printer Persona C30 Card Printer User Guide Rev 2 2 2 12 RESTRICTED USE ONLY Fargo Electronics Inc Section 3 Setup and Installation Procedures The following guide will walk you through the installation of the Persona C30 Card Printer Driver e Time Requirement software This software installation process will require approximately 2 to 5 minutes depending on the speed of your PC e Time Requirement Printer The time required to set up a standard Persona C30 Printer would be approximately 5 to 10 minutes The System Requirements are as follows IBM PC or compatible Windows 98SE Me 2000 XP Pentium class 233MHz computer with 64MB of RAM or higher 200MB free hard disk space or higher USB 1 1 Printer Setup and Installation Choosing A Good Location Follow these guidelines e Place the unit in a location with adequate air circulation to prevent internal heat build up e Use the Printer s dimensions as a guideline for the minimum clearances to the unit Note Allow for adequate clearance in front of the unit to accommodate the unit with its Covers open e Do not install unit near heat sources such as radiators or air ducts or in a place subject to direct sunlight excessive dust mechanical vibration or shock About Moisture Condensation If the unit is brought directly from a cold to a warm location or is placed in a very damp room moisture may condense inside the unit Should this occur print quality m
123. icates the area in which the overlay and or printing will be applied Persona C30 Card Printer User Guide Rev 2 2 5 55 RESTRICTED USE ONLY Fargo Electronics Inc Using the Overlay Print Area dropdown menu continued amp C30 Card Printer Printing Preferences Card Device Options Image Color Calibrate Magnetic Encoding Overlay 7 Print Area K Panel Resin Printer Info o 200 je puss oom 1 x po00 51 Y Defined Area z g Direction Card Travels through Printer 0 0 Overlay Print Area Security Options Ful Card Visual Security Solutions For Print and Overlay V For Overlay Only C For Print Only No Overlay Persona C30 Card Printer User Guide Rev 2 2 5 56 RESTRICTED USE ONLY Fargo Electronics Inc Using the Overlay Print Area Use these Overlay Print Area options to control both the print and overlay together or control each individually Note Determine whether to use the Frontside option via the Front radio button or the Backside option via the Back radio button Step Procedure 1 Select For Print and Overlay for the defined area to apply to both the printing and overlay process OR Select For Overlay Only for the defined area to apply only to the overlay process Note In this mode printing will still be allowed over the entire card and only the overlay will be affected OR Select For Print Only No Overlay for the defined area to apply o
124. ications 5 48 D Darkness 14 4 Data Cables 4 34 DB 9 14 4 DC Direct Current 14 4 DC Motor 14 4 Default 14 4 Default button 5 31 5 38 default ISO Standard selections 5 41 5 45 default location 5 82 defined area 5 62 Defined Area arrows 5 63 Defined area s 5 81 Defined Area s check box 5 81 5 82 5 83 5 87 5 88 5 90 5 91 5 96 5 98 5 99 5 102 Defined Area s option 5 55 5 60 5 79 Defined undefined area s 5 78 5 80 Defrag 14 4 Delete button 5 63 Device Option tab 4 27 Diagnostic Utility Diagnostics Tool 5 9 dimension boxes 5 82 DIP switches Dual In line Package Switches 14 4 Direct to Card DTC Printing 14 5 Disable Printing option 5 27 15 1 RESTRICTED USE ONLY Disables Magnetic Verification 4 53 disk cleanup utility 4 3 Dither 14 5 DMA Direct Memory Access 14 3 Dongle 14 5 Dot 14 5 Dot pitch 14 5 Download 14 5 DPI Dot Per Inch 14 5 DRAM Dynamic Random Access Memory 14 5 Driver 14 5 DTC400 DTC300 DTC300M Card Printer 7 1 Duplex Printing 14 5 Dwell Time 14 6 Dye Migration 14 6 Dye Sub Intensity setting 4 43 Dye Sublimation 2 5 14 6 Dye Sublimation Cyan Panel 2 7 Dye Sublimation Magenta Panel 2 7 Dye Sublimation Yellow Panel 2 7 Dye Sublimation Only Print Ribbons 2 9 E E card 14 6 E card Docking Station 14 6 ECP Mode Enhanced Capabilities Port Mode 14 6 Edge to Edge 14 6 EE Memory 14 6 EEPROM El
125. ill be used to enable and select which type of visual security will be used The Visual Security dropdown list will be selectable only on the Front side see below Visual Security is not an option for the back side The following actions will occur when one of the Visual Security locations is selected e The Overlay Print Area will be disabled e The Security Options become selectable amp C30 Card Printer Printing Preferences Card perro age Color Calibrate Magnetic Encoding Overlay 7 Print Area K Panel Resin Printer Info CR 80 Card Size Front Back ae BERBEEEEEREEEEENE c EBENEN LB WEHZEEEBEREBSBNEBHNSE 00 WENENENEENENEEBBEBEBBBNF 35 X Direction Card Travels through Printer Overlay Print Area Security Options Visual Security Solutions c A Upper Left v C VeriMark C HoloMark Persona C30 Card Printer User Guide Rev 2 2 5 64 RESTRICTED USE ONLY Fargo Electronics Inc Selecting Orientation Landscape under Card tab Step Procedure 1 Select the Landscape radio button below under Orientation under the Card Size tab to use the Visual Security Solutions A to D as shown in this window C30 Card Printer Printing Preferences ng Overlay Print Area K Panel Resin Frinter Info Device Options Image Color Calibrate Card Size LH 80 f inches mm Print Width 2 114 Print Length 3 370 Orientation
126. in the Parts Replacement Section d If the Motor does turn continue to Step 7 7 Replace the Headlift Motor Note See the current Persona C30 User Guide for related instructions in the Parts Replacement Section a If the Motor does turn continue to Step 8 8 Replace the Main Board Persona C30 Card Printer User Guide Rev 2 2 4 31 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Cover Open Error Message All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printer errors immediately after sending a print job or the Rollers do not operate by pressing the cottons on the front panel when the cover is open e Printer Error State The front cover Sensor detects that the cover is open e Driver Monitor Error Display None Check for debris as follows a Open the front cover and check that no debris has accumulated in the Sensor opening Use compressed air to clean the opening as needed b Ifthe Sensor still does not work continue to Step 3 Check that the Sensor tab on the front cover is not damaged a Open the front cover and examine the Lid Sensor tab for damage if the Sensor tab is damaged replace the front cover Note See the current Persona C30 User Guide for related instructions in the Parts Replacement Section b If the Sensor stil
127. ing the Card Size Option Step Description 1 Click on the inches or mm option to choose the desired unit of measurement Note No 1 When designing a card format always set the card size or page size within the card design program to the exact dimensions of a CR 80 card Note No 2 The Card Size indicates that the Printer accepts standard credit card size CR 80 ISO ID 1 cards The dimensions of the total print area for this card size appear in the Print Width and Print Length areas as shown below Card Size inches mm Print Width 2 114 Print Length 3 37 Persona C30 Card Printer User Guide Rev 2 2 5 6 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Orientation Option Step Description 1 Select Portrait under Orientation to cause the card to print in a vertical orientation OR Select Landscape under Orientation to cause the card to print in a horizontal orientation Note An icon illustrating a printed card helps represent the difference between the two amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area K Panel Resin Printer Info Card ___ Device Options Image Color I Calibrate Card Size T inches C mm Print Width 2 114 Print Length 3 370 Orientation Portrait C Landscape Copies Diagnostics Clean Printer Test Print About Persona C30 Card Printer User Guide R
128. ing the Frontside and Backside options 5 74 Enabling the Frontside option K Panel Resin 5 75 Enabling the Backside option K Panel Resin 5 76 Selecting from the Print All Black with K Panel options Front and Back options 5 77 Selecting the Full Card option Front and Back options 5 78 Selecting the Defined Area s option Front and Back options 5 79 Selecting the Undefined Area s option Front and Back options 5 80 Selecting the Defined Area s function Front and Back options 5 81 Selecting the Defined Area s function continued 5 82 Selecting the Defined Area s function continued 5 83 Selecting the Defined Area s function continued 5 84 Selecting the Defined Area s function continued 5 85 Selecting the Defined Area s function continued 5 86 Selecting the Defined Area s function continued 5 87 Selecting the Print YMC under K and Print K Only options 5 88 Using the Printer Information tab Persona C30 5 89 Reviewing the Ribbon Information 5 90 Reviewing the Ribbon Level Indicator 5 91 Using the Printer Calibration Utility Persona C30 5 92 Using the Image Darkness Option 5 93 Using the Print Top of Form Option 5 94 Using the Print End of Form Option 5 95 Using the Print Left of Form Option 5 96 Persona C30 Card Printer User Guide Rev 2 2 5 2 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Encoder Voltage Offset Option 5 97 Adjusting the Hi Co Voltage Offset 5 98 Adjustin
129. inted image by increasing or decreasing the amount of heat used by the Printhead when printing Step Procedure 1 Lighten the printed image by clicking the down arrow w to enter a negative value and decrease the amount of Printhead heat OR Darken the image by clicking the up arrow to enter a positive value and increase the amount of Printhead heat A Caution If the value is set too high the Ribbon may jam or even break Mike Berman Student 3957105 Library Code 2439 554 Mike Berman Student 3957105 library Code 2439 554 I Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Top of Form Option Use this option to adjust the lengthwise or horizontal position of the printed image on a card so it appears centered Note When adjusting this value keep in mind that cards always remain in the same landscape orientation while moving through the Printer The diagram below represents how the printed image will move in relation to the fixed card position as a positive or negative Image Placement value is entered Step Procedure 1 Enter a negative value to move the printed image toward the leading edge of the card or the card output to the side of the Printer OR Enter a positive value to move the printed image toward the trailing edge of the card or the card input to the side of the Printer e Maximum Adjustment
130. inter Driver is installed correctly Note Especially if an obsolete Driver was recently removed Ensure the correct setup options within the Printer Driver are selected Confirm that the Driver is current by checking at www fargo com Confirm the correct installation of the Flipper Table Module Assembly a b Reboot the computer Ensure that the Print Both Sides option in the Printer Driver is set correctly Verify the Flipper Table Module Assembly is functioning properly by printing out cards in a test run If you are experiencing problems see Resolving the No Flipper Table Module problem Persona C30 Card Printer User Guide Rev 2 2 4 2 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Communication Errors continued Step Procedure 4 Determine the problem with printing from the application a Print a self test from the Printer by holding down the Pause button on power up to ensure that the Printer itself is functioning properly b Print the Windows test page that is located in the General tab of the Driver Use WordPad a Windows 98SE Me 2000 XP word processing program in the Accessories Program Group 1 Go to the File menu and select Page Setup 2 Click on the Printer button and select the Persona C30 Card Printer 3 Click OK and reset all four margins to zero Note The WordPad will automatically replace the values with its minimum margins 4 Open the program and type Th
131. inter comes with either a high coercivity factory installed Magnetic Stripe Encoding Module or a low coercivity Module e The Printer cannot encode both types of Magnetic Stripes interchangeably within the same Printer Step Procedure 1 Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process amp C30 Card Printer Printing Preferences ane mice Options Image Color Calibrate Overlay Print Area K Panel Resin Printerlnfo Coercivity Magnetic Track Selection Track1 C Track2 Track3 Enable MLE Support Magnetic Track Options Bit Density Character Size ASCII Offset C 75BPI C 5Bits C NULL C 128 BPI 7 Bits SPACE 210 BPI C 8Bits C ZERO LAC Generation Character Parity C NoLRC C No Parity Even Parity Even Parity Odd Parity Odd Parity Default Shift Data Left Persona C30 Card Printer User Guide Rev 2 2 5 37 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Track Selection radio buttons Use the Magnetic Track Selection option to specify which track to configure through the Magnetic Track Options if the application requires customization of the standard ISO encoding process Note Although the default ISO Magnetic Track Options should be correct for almost all applications these options can be customized if the application requires it Step Procedure 1 Select a Track selection to a Change all options
132. inter port Centronics A parallel communications interface that has become the standard for connections to Printers designed by the Centronics Corp Coercivity The property of a Magnetic Stripe that indicates the amount of force needed before magnetic saturation measured in Oersted Oe Color matching The process of adjusting color hue saturation and brightness to duplicate a desired color An algorithm within the Driver which adjusts the color balance and provides output with the desired color automates this process Compressed air Air stored in a tank or produced by an aerosol can delivered by through nozzle at a high speed Used in the Printer to blow out debris Contrast The degree of difference in luminance of two areas Control panel The panel on the Printer from which the user can control Printer functions The Printer is usually composed of the control buttons and an LED or LCD display Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 8 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition CR 79 A card dimension standard of 2 0625 L X 3 3125 W 0 002 W 0 005 L or 52 400 X 84 150 mm CR 80 A card dimension standard of 2 125 X 3 370 0 002 W 0 005 L or 53 975 X 85 598 mm CR 90 A card dimension standard of 2 375 X 3 625 0 002 W 0 005 L o
133. is is a Test then go to File on the menu bar and select Print 5 Determine whether there is adequate hard Drive space Note A large volume of temporary files on the computer can cause communications errors a Access the temporary files by following this process e Search for all folders called TEMP Once found clear out the contents of the folders e f using Windows 98SE Me 2000 XP run the System Utility Disk Defragmenter found in the Accessories folder of the Start Menu e Use a disk cleanup utility such as Disk Cleanup found in the System Tools folder of the Start menu or use a third party application Persona C30 Card Printer User Guide Rev 2 2 4 3 RESTRICTED USE ONLY Fargo Electronics Inc Print Process Errors All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Resolving a Card Not Fed Error Cards will not feed off the Hopper Step Procedure 1 Review the following information e Symptom Cards will not feed at all e Printer Error State Card is not being detected by the Card TOF Sensor 11 seconds after the initiation of a print job causing the Printer to produce an error e Driver Monitor Error Display Unable to Feed Card a Unable to Feed Card The Printer is unable to feed a card from the Input Hopper Ensure that cards are available and loaded correctly and press the Resume button 14 Persona C30
134. ition of the printable area in relation to the card b calibrate Sensors and c adjust the internal Printer settings that are customized for every Printer and saved directly within the Printer s memory amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area K Panel Fi cgnammm Card Device Options Image Color Image Position Vertical 0 ann Horizontal M 4 Direction Card Travels through Printer Settings Persona C30 Card Printer User Guide Rev 2 2 5 32 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Position Controls Use the Image Position controls to adjust the position of the overall print area to be precisely centered on a card Step Procedure 1 Click on the Vertical and Horizontal adjustment arrows to adjust the Image Position values e When adjusting these values keep in mind that cards always remain in the same position while moving through the Printer regardless of image orientation e To illustrate this the card illustration shown in the Image Position box will flip and rotate according to the Portrait Landscape or Rotate 180 Degrees selection e The outline around the illustration will always remain in the same Landscape orientation T WERE LL UM TULL H MUM M Persona C30 Card Printer User Guide Rev 2 2 5 33 RESTRICTED USE ONLY Fargo Electronics Inc Using the Image Positio
135. ition to the smart card loading position Maximum Adjustment Range The maximum adjustment range is 5 1 is approximately 1 degree Persona C30 Card Printer User Guide Rev 2 2 5 104 RESTRICTED USE ONLY Fargo Electronics Inc Section 6 Cleaning The Card Printer is built to require a minimum amount of maintenance Nevertheless there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger AN Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the left To prevent equipment or media damage refer to the following safety messages before performing
136. k options Step Procedure 1 Select the Undefined Area s option for the Printer Driver to print the resin black K panel for all black found only in the space outside the defined areas Note In the card grid black indicates the area in which the resin black K panel will be printed amp C30 Card Printer Printing Preferences alibrate Card Device Options Magnetic Encoding Overlay Print Area K Panel Resin Printer Info CR 80 Card Size Front Back mm GREER oo AENMNNNNNNNNNBBNNP Eini Ares X f EX amp Direction Card Travels through Printer Delete Print All Black with K Panel Full Card Defined Areals f Print YMC under K Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 80 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s function Front and Back options To define an area refer to the following steps Step Procedure 1 Click on the Defined Area s check box Note This will activate the card grid in the upper half of the window It is through this card grid that up to five areas can be defined When the card grid is first activated a small square will appear at its default size of 2 x 2 5mm x 5mm and at its default location in the lower left hand corner 0 0 This square represents the first defined area Note Changing the orientation of the card in the Card Tab will change the appearance of this Ta
137. l 14 13 Parallel port 14 13 Pause button and LED 2 6 Pause Resume button 4 52 4 54 PC Personal Computer 14 13 PCB Printed Circuit Board 14 13 Peel 14 13 Peel Off 14 13 Peripheral 14 13 PET 14 14 Photo 5 21 Pinch Roller 14 14 Pixel 14 14 Platen 14 14 PolyGuard Overlaminate 14 14 poor image quality problems 4 49 4 50 Port 14 14 Portrait 14 14 Portrait or Landscape 5 7 Portrait Landscape or Rotate 180 Degrees 5 33 positive negative Print Length value 5 95 POSITIVE NEGATIVE value 5 94 Potentiometer 14 14 Power Port 2 6 power data cables 4 34 Premium Resin Black K 2 8 prevents magnetic encoding 5 43 Print All Black With K Panel 5 77 print and overlay 5 51 Print Back Side First option 5 24 Print back side only 5 25 print both sides 5 22 5 23 Print Both Sides option 2 12 5 23 5 25 15 3 RESTRICTED USE ONLY Print Drive Stepper 9 2 Print Driver 14 14 Print Job 14 14 Print K Only options 5 88 5 90 5 91 5 96 5 98 5 99 5 102 Print Length option 5 95 Print Method 2 3 Print Ribbons 2 7 Print Server 14 14 print the first page of a two page document 5 24 Print YMC Under K option 5 88 printable area 5 32 Printed cards dark or light 4 41 printed image diagram 5 34 Printer Driver setup screen 5 39 Printer Drivers 2 3 Printer s memory 5 32 Printhead 2 6 14 15 Printhead power cable 4 34 Prox Card Encoder 14 15 Proximity cards 2 11 PVC
138. l does not work continue to Step 4 Replace the Main Board Note See the current Persona C30 User Guide for related instructions in the Parts Replacement Section Persona C30 Card Printer User Guide Rev 2 2 4 32 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Blank Output issues All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom A card is ejected blank that should be printed e Printer Error State None e Driver Monitor Error Display None 2 Run a self test a Clear any card jams b Unplug power from the Printer c While holding down the Pause button reapply power Note A self test card will be printed 3 Look for an image on the Ribbon a After a self test has been run open the to front cover Remove the Print Ribbon from the Printer Visually inspect the set of panels that were last used by the Printer If an image is noticeable on the used Ribbon continue to Step 4 o o0c If an image is not noticeable on the used Ribbon continue to Step 5 Persona C30 Card Printer User Guide Rev 2 2 4 33 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Blank Output issues continued Step Procedure 4 Adjust the placement a Reset the Printer to clear any Error Messages by removing the power and reapplying it b Open t
139. lete Print All Black with K Panel Ful Card Iv Defined Area s Undefined Areals Print YMC under K C Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 84 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s function continued Refer to the previous procedure Identification Card Karen Atkins Access Level 2 ID 1234478 172355 Persona C30 Card Printer User Guide Rev 2 2 5 85 RESTRICTED USE ONLY Selecting the Defined Area s function continued Refer to the previous procedure Fargo Electronics Inc 8 EAE EE FEES RE LUNG ERI ER FEIER ET PIE SR INT BR 1 800 pe AS T ST HER ERR ER REDE RE ILE i 200 4 t ale ll e Direction Card Travels Through Printer Ful Card Iv Defined Area s Undefined Areals Persona C30 Card Printer User Guide Rev 2 2 Print All Black With K Panel inches D efined Area Delete 5 86 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Defined Area s function continued Step Procedure 6 Define another area by clicking on the Defined Area up arrow Note Another 2 x 2 5mm x 5mm area will appear in the lower left hand corner This is the location in which all newly defined areas will first appear 7 a Use the Defined Area arrows to navigate back and forth from area to area Note The active area will always be highlighted with a dotted outlin
140. ment was adhered to within our Fargo documentation process This reference to other documents does not imply that Fargo is an ISO certified company at this time ANSI ISO ASQ Q9001 2000 American National Standard sub title Quality Management Systems Requirements published by the American Society of Quality Quality Press P O Box 3005 Milwaukee Wisconsin 53201 3005 The ASQ ISO 9000 2000 Handbook editors Charles A Cianfrani Joseph J Tsiakals and John E West Second Edition published by the American Society of Quality Quality Press 600 N Plankinton Avenue Milwaukee Wisconsin 53203 Juran s Quality Handbook editors Joseph M Juran and A Blanton Godfrey Fifth Edition McGraw Hill Any questions regarding changes corrections updates or enhancements to this document should be forwarded to Fargo Electronics Incorporated Support Services 6533 Flying Cloud Drive Eden Prairie MN 55344 USA 952 941 9470 800 459 5636 FAX 952 941 7836 www fargo com E mail sales fargo com Persona C30 Card Printer User Guide Rev 2 2 ii RESTRICTED USE ONLY Fargo Electronics Inc Table of Contents Section 1 Introduction How to use the manual Safety Messages review carefully Persona C30 Card Printer Overview Reviewing the Persona C30 Block Diagram Reviewing the Persona C30 Sequence of Operations Reviewing the Persona C30 Boot up Sequence Section 2 Specifications Regula
141. n Controls continued Review the Image Position diagram which displays how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered Step Procedure 2 Use the Vertical adjustment to move the image e Move toward the rear of the Printer if a positive number is entered e Move toward the front of the Printer if a negative number is entered OR Use the Horizontal adjustment to move the image e Move toward the card output side of the Printer if a positive number is entered e Move toward the card input side of the Printer if a negative number is entered Note No 1 The maximum value for the Vertical and Horizontal adjustments is 100 pixels 10 pixels about 03 8mm Note No 2 The Vertical and Horizontal adjustment arrows point to within the Image Position window which represents the direction that the printed image moves Hear af Printer Card Output Horizontal Horizontal Card Input Side of Printer Side of Printer a Direction card travels through printer Front of Printer Persona C30 Card Printer User Guide Rev 2 2 5 34 RESTRICTED USE ONLY Fargo Electronics Inc Using the Sensors button Use the Sensors button to bring up a separate dialog box for calibrating the Printer s Ribbon Sensor see instructions in the Calibration window below Magnetic Encoding Overlay PrintArea KPanelResi Printer Info C
142. n Panels Print Back Side First Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees Persona C30 Card Printer User Guide Rev 2 2 5 22 RESTRICTED USE ONLY Fargo Electronics Inc Using the Split 1 Set of Ribbon Panels option Use this option to provide the most economical means of printing a dual sided card since a single set of Ribbon Panels will be split to print both the front and backsides of a card Step Procedure 1 Select this option to automatically print full color on the front of a card and resin black on the back of a card using either of the Full color YMCK or YMCKK Print Ribbons e lf using the YMCKO Ribbon type the front of the card is printed with the Ribbon s YMC Panels and the back is printed with the K Panel and the O Panel is printed on the front e lf using the YMCKOK Ribbon type the front of the card is printed with the YMCK Panels and the back is printed with the second K Panel Note 1 This option is automatically enabled when the YMCKOK Ribbon type is selected v Print Both Sides Disable Frinting Pini Back Side First Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees Persona C30 Card Printer User Guide Rev 2 2 5 23 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Back Side First option Step Procedure 1 Select this option e f you need to print the first page of a two page doc
143. n to printer matching OR Click C3CLR_O if you already have an existing base of cards using this color profile and you want to maintain the same color matching Note If the CSCLR O color profile is not listed it can be added by clicking Add and browsing to ProgramFiles Fargo Printer Driver Software C30 InstallNT and selecting C3CLR_O icm Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Color Profile Selection for the C30 continued Step Procedure 5 Click Set as Default amp C30 Card Printer Properties General Sharing Ports l Advanced Color Management Security Device Settings These settings let you associate color profile s with your color printer Color profiles control the color on your printer based on the type of media being used and the printer configuration Automatic Windows will automatically select the best color profile from the list of associated color profiles Recommended Manual Manually select the default color profile for all output from this device from the list of associated color profiles Default color profile C30CLR E Color Profiles currently associated with this printer C3 0CLR E C30CLR_O Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Adjusting the Color Matching option Use the Color Matching dropdown menu
144. nce value that varies in proportion to the heat to which it is exposed Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 14 18 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Thermocouple A device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that varies proportionally with the temperature Through hole A method of mounting circuit elements with the leads passing through holes in the circuit board and soldered on the opposite side Timeout An interruption of a print job that occurs when a function is not completed in the time allotted by the operating system TOF Top of Form The leading edge of the card as it travels through the Printer Track The area on a Magnetic stripe designated to contain the magnetic data string Troubleshooting The process of investigating and determining the cause of a problem TrueType TT A font format that produces each character using a mathematical equation rather than a graphical representation resulting in a much sharper cleaner image UltraCard The Fargo brand of card stock recommended for use in Fargo Printers with the necessary glossy surface and composed of PVC UltraCard Ill The Fargo brand of card stock recommended for use in Fargo Printers that laminate with the neces
145. ndow 2 Remove all cards from the Card Hopper and close the Hopper door 3 Open the Front Cover and remove the Ribbon Cartridge 4 Remove the paper backing from both sides of the Cleaning Card 5 Place the Cleaning card into the Single Feed Slot amp c30 Card Printer Printing Preferences a minc Overlay 7 Print Area K Panel Resin Printer Info Cd Device Options l Image Color Calibrate Card Size Sr orm Print width 2 114 Print Length 3 370 Orientation Portrait C Landscape Copies T Diaanostics Clean Printer Test Print About Persona C30 Card Printer User Guide Rev 2 2 5 10 RESTRICTED USE ONLY Fargo Electronics Inc Using the Clean Printer Option continued Step Description 6 Click on the Clean button at the bottom of the window Note The Printer will begin to feed the cleaning card through the card path Y Reinsert the print Ribbon and cards after the cleaning procedure has completed C30 Card Printer Clean Printer Utility Instructions Remove all cards from Card Hopper Close the Card Hopper Cover pen the Front Cover and remove the Ribbon Cartridge Remove the paper backing from both sides of Cleaning Card Place the Cleaning Card into the Single Feed Slot Close the Front Cover and press the Clean button below Enable Reminder v Fargo Cleaning Kit PN 085967 Fargo Cleaning Card PN 085374 Note
146. nel Resin tab C30 Select the K Panel Resin option to control where the resin black K panel of a full color Ribbon is printed e f printing with a resin only Ribbon type all K Panel Resin options will be grayed out e Resin black text is desirable due to its sharp saturated black coloring and resin black bar codes are often required by Ultra Violet barcode readers to ensure readability when scanned amp C30 Card Printer Printing Preferences Cad Device Options ag alibrate Magnetic Encoding Overlay Print Area f K Panel Resin Printer Info CR 80 Card Size Front Back PIT ETT EEL ee EF E Defined Area a Direction Card Travels through Printer Delete Print All Black with K Panel s ah Card Undefined Areals Print YMC under K C Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 73 RESTRICTED USE ONLY Fargo Electronics Inc Enabling the Frontside and Backside options Step Procedure 1 Select Print Both Sides under the Device Options tab to enable the Backside option under the K Panel Resin tab Note This same selection applies to the K Panel Resin backside option amp C30 Card Printer Printing Preferences K Panel Resin Printer Info Image Color Calibrate DdrMadig Moac x Resin Dither Auto Ribbon Select v Print Both Sides Disable Printing Split 1 Set of Ribbon Panels Print B
147. ngages push up on the Card Hopper Tray g If the cards feed replace the Card Hopper Lift Spring d If the cards do not feed replace the Card Hopper Feed Roller Persona C30 Card Printer User Guide Rev 2 2 4 5 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Not Fed Error Cards will not feed off the Hopper continued Step Procedure 7 Card Hopper Feed Roller is not turning during a print job a Remove the Printer rear cover b Ensure that the Card Hopper Feed Motor power cable is securely connected to J 20 on the Printers Main Board c Ensure that the Card Hopper Feed Motor power cable is securely connected to the Card Hopper Feed Motor d Use the Fargo Diagnostic utility to send a test print to the Printer See the Using the Diagnostic Utility tabs e If the Card Hopper Feed Motor is not moving continue to Step 8 Replace Card Hopper Feed Motor a Replace the Card Hopper Feed Motor b Use the Fargo Diagnostic utility to send a test print to the Printer See the Using the Diagnostic Utility tabs c If the Card Hopper Feed Motor does not turn replace the Main Board Persona C30 Card Printer User Guide Rev 2 2 4 6 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Card Not Fed Error Two 2 or more card feed at the same time All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Pro
148. nly to the print process Important In this mode the overlay is completely disabled so it will not be applied A Caution An overlay or an overlaminate must protect dye sublimation printing or it will quickly begin to wear or fade Persona C30 Card Printer User Guide Rev 2 2 5 57 RESTRICTED USE ONLY Fargo Electronics Inc Using the Overlay Print Area continued C30 Card Printer Printing Preferences FI Card Device Options Image Color Calibrate Magnetic Encoding Overlap 7 Print Area K Panel Resin Printer Info iH i200 E pm x pou y 10 0 Defined Area X ug amp Direction Card Travels through Printer Overlay Print Area Security Options Full Card Visual Security Solutions f For Print and Overlay C For Overlay Only f For Print Only No Overlay Persona C30 Card Printer User Guide Rev 2 2 5 58 RESTRICTED USE ONLY Fargo Electronics Inc Using the Defined Area Option Step Procedure 1 a Determine whether to use the Frontside option via the Front radio button or the Backside option via the Back radio button b Select the Defined Area s option to activate the card grid in the upper half of the window It is through this card grid that up to five 5 Defined Areas can be assigned amp C30 Card Printer Printing Preferences Card ME cs age Color Calibrate Magnetic Encoding f Overlay Prnt rea BK PanelResin Printerlnfo CR 80 Card Siz
149. nsor mounted to 0 17 4 9 5 5 Main Board Print Ribbon Encoder J4 3 4 Unblocked 0 17 Blocked 4 9 5 5 Sensor Card Detection J4 Unblocked 0 17 Blocked 4 9 5 5 Sensor Reviewing the Motor Voltages when active Use this table as a reference tool for Board Level Diagnostics Motor Location Pin VDC Print Drive Stepper J3 4 4 Print Headlift J20 6 17 0 Ribbon Drive J20 8 5 Persona C30 Card Printer User Guide Rev 2 2 9 2 RESTRICTED USE ONLY Fargo Electronics Inc Section 10 Diagnostic Tool Utility The Fargo Diagnostics Utility is designed to provide access to the following e The diagnostic capabilities of the Printer e The internal Self Tests of the Printer e The testing options for Magnetic Encoding The set of sample images to test the Printer s operation Persona C30 Card Printer User Guide Rev 2 2 10 1 RESTRICTED USE ONLY Using the Diagnostic Tool Utility Selecting from the Printer Selection menu Fargo Electronics Inc Step Procedure 1 Click on the dropdown Printer selection menu to view a list of currently installed Fargo Printer Drivers installed on the computer 2 Select the Printer that is going to be tested as shown below Fargo Diagnostics Utility E FARGO elect a printer t continue C30 Card Printer d M11 Card Printer BL E ud palates 11 C16 Card Printer Me
150. ntinued Term Definition Barcodes A series of alternating black and white stripes of varying widths each character denoted by a set number and width of black stripes that allows characters to be optically read by a computer Batch print A file sent down from the computer that contains commands to print a number of cards sequentially Battery Back up A power supply that can keep AC electronic equipment running for a short time when power is interrupted allowing enough time for the user to save data and close the machine properly Bi directional A communication standard that allows two way data transfer between PC and Printer BIOS Basic The part of the operating system in a computer that handles Input Output System communication between the PC mainboard and its peripherals Typically residing in chip based non volatile memory Bit An abbreviation for binary digital Each bit is an element of information that can have two states off and on Bit map A graphic produced by an array of pixel elements with the color hue brightness and saturation information stored in bits The more bits the more values and thus the greater variety 1 bit color is black and white 8 bit color produces 256 shades of gray and 24 bit color can produce 16 7 million colors Board A term used for the circuit board a hard mylar plate made of many layers that holds the electronic circuit elements and wire traces
151. nued Display B Press the Card Hopper Load Lever down Insert the cards Here the Lever is still up Persona C30 Card Printer User Guide Rev 2 2 3 9 RESTRICTED USE ONLY Installing Blank Cards into the Card Hopper continued Here are the cards ready to insert Persona C30 Card Printer User Guide Rev 2 2 Fargo Electronics Inc 3 10 RESTRICTED USE ONLY Fargo Electronics Inc Lowering the Card Output Hopper Step Procedure 1 The Fargo Persona C30 comes with a Card Output Hopper to hold cards after they have been printed Pull the Output Hopper down until it snaps into place Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Flipper Table Module Installation Additional related links are provided below e See the Flipper Table Module Assembly Problems procedures e See the Print Both Sides option in the Using the Device Options tab C30 section e See the Front and Back radio buttons in the Using the Overlay Print Area tab Persona C30 section e See the Front and Back radio buttons in the Using the K Panel Resin tab C30 section Installing the Flipper Table Module Assembly D900200 Step Description 1 A Caution Turn off the Printer and unplug the power cord from the Printer 2 Remove the Rear Cover D90066 to the Printer Persona C30 Card Printer User Guide Rev 2 2 3 12 RES
152. o use this option to shift the starting point of where the Printer will begin encoding the magnetic track data on a card s Magnetic Stripe When adjusting this value keep in mind that a card and its Magnetic Stripe will always remain in the same relative position as the card travels through the Printer The diagram below represents how the magnetic data will move in relation to the fixed position of a card s Magnetic Stripe as a positive or negative Magnetic Offset value is entered Note For this diagram imagine that the card is transparent and the card s Magnetic stripe can be seen through the top or front side of the card Step Procedure 1 Enter a negative value to move the start of the magnetic data more toward the leading edge of the card or the card output to the side of the Printer OR Enter a positive value to move the start of the magnetic data toward the trailing edge of the card or the card input to the side of the Printer e Magnetic Data Direction The arrows on these buttons indicate the direction the magnetic data will move on the card s Magnetic Stripe e Maximum Adjustment Range The maximum adjustment range is 127 As a rule 20 equals about 030 8mm Note Keep this in mind when adjusting this option to avoid over adjusting A Caution If the negative value is set too high the Printer may start encoding before the card s Magnetic Stripe reaches the encoding head Persona C30 Card P
153. ocedure 1 Click on the HoloMark radio button below for the squared area size LIN H En o Deea Xx He BEBNBEEEEEEEEBENEEN BENNEEEEEENENEENE CECE EEE oo II Defined Acca X mE amp Direction Card Travels through Printer Overlay Print rea Security Options Visual Security Solutions z A Upper Left D D C Meri ark Persona C30 Card Printer User Guide Rev 2 2 5 70 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Custom VeriMark Card Custom Graphic in a 2D foil The custom VeriMark image is stamped on blank standard sized cards You can select one of eight positions A to H as shown in the Portrait and Landscape samples below Sample 1 VeriMark Card Landscape Orientation 4 positions below Sample 2 VeriMark Card Portrait Orientation 4 positions below Persona C30 Card Printer User Guide Rev 2 2 5 71 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Custom HoloMark Card Custom Graphic in a 2D foil The custom HoloMark image is stamped on blank standard sized cards You can select one of eight positions A to H as shown in the Portrait and Landscape samples below Sample 1 HoloMark Card Landscape Orientation 4 positions below Sample 2 HoloMark Card Portrait Orientation 4 positions below Persona C30 Card Printer User Guide Rev 2 2 5 72 RESTRICTED USE ONLY Fargo Electronics Inc Using the K Pa
154. ocess the packet Driver Software utility installed in Windows that interfaces an application to rasterize image data and include command codes so the Printer can process the file Duplex Printing Printing on the front and the back of the card Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 14 5 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Dwell Time The speed at which the card moves across the lam Roller measured in seconds inch secs in This may be adjusted in the Driver to ensure adhesion and card flatness Dye Migration The diffusion of dye out of the card surface and into another receptive surface such as a vinyl pouch card holder resulting in a faded image Dye Sublimation Also called dye diffusion thermal transfer it is the process of heating a dye suspended in a cellulous substrate until the dye can flow diffusing into the dye receptive surface of the card or InTM This produces the image in the surface of the card E card An abbreviation for electronic card A generic term used to reference any card with built in electronic devices such as smart cards or prox cards E card Docking Station The device in the Printer that accepts smart cards with an ISO smart card contact station This allows the user to write to the smart card chip with a standard RS 232 interface in the back of
155. on 2 1 5 in the C30 Card Printer as described below e Precise Matching Capabilities These changes will affect how precisely the printed card matches the designed image on the computer screen e Existing Color Table Capabilities These changes will produce more true blues and greens Note We have a large customer base that uses the old color table Consequently the new Printer Driver has the option to install and use the existing Color Matching Table to prevent impacting current card designs e Driver Update Instructions The latest Printer Driver Version 2 1 5 is needed for these specific color problems You can verify this setup in the C30 Card Printer Properties windows as shown on the next two pages Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 5 17 RESTRICTED USE ONLY Fargo Electronics Inc Changing the Color Profile Selection for the C30 Step Procedure 1 a From your computer s startup menu select Settings Printers and Faxes Windows XP or Settings gt Printers Windows 98SE Me and 2000 b Double click on the C30 Card Printer under the Printers window c Select Properties under the Printer drop down menu Note This will bring up the C30 Card Printer Properties window as shown on the next page Click the Color Management tab Click Manual Click C3CLR_E for improved color matching Note This color profile has better scree
156. on by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Heat Seal H YMCKK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Black K the second K is for backside black only printing YMCKO The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Overlay O YMCKOK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Overlay O Black K used for backside black only printing Persona C30 Card Printer User Guide Rev 2 2 14 20 RESTRICTED USE ONLY Section 15 Index A About button 5 13 AC Alternating Current 14 1 Accepted Card Thickness 2 2 Accepted Card Types 2 2 Accepted Standard Card Sizes 2 2 Access Card 14 1 Adhesion 14 1 Adjusting the Image Darkness 4 42 4 44 Agency Listings 2 2 Algebraic 5 20 14 1 ANSI American National Standards Institute 14 1 AS400 14 1 ASCII American Standard Code for Information Interchange 14 1 ASCII Code 5 49 ASCII Offset 5 44 AT 14 1 automated Flipping Module 2 12 B B Black 14 1 Barcodes 14 2 Batch print 14 2 Battery Back up 14 2 Bi directional 14 2 BIOS Basic Input Outp
157. ona C30 Card Printer User Guide Rev 2 2 8 4 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Print Ribbon Cartridge The Fargo Persona C30 Card Printer uses a one piece disposable Ribbon Cartridge load system Every full color Ribbon Cartridge contains a 250 full color card count Ribbon and a Card Cleaning Roller Step Procedure 1 To install the Ribbon Cartridge simply open the front Cover by pressing the black rubber pad or touch pad and lowering the Cover down as shown below Persona C30 Card Printer User Guide Rev 2 2 3 5 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Print Ribbon Cartridge continued Step Procedure 2 a Remove the liner on the Card Cleaning Roller before installing the Cartridge as shown in Display A upper right arrow of display b Remove the Ribbon securing tape as shown in Display A middle right arrow of display 3 Slide the Ribbon Cartridge into the Printer as shown in this section 4 Raise the front Cover and press the front Cover s black rubber pad or touch pad to secure it Display A Shows the Print Ribbon Cartridge before it is installed or inserted into the Printer The Card Cleaning Roller see arrow is already inserted into the Print Ribbon Cartridge Persona C30 Card Printer User Guide Rev 2 2 3 6 RESTRICTED USE ONLY Installing the Print Ribbon Cartridge continued Display B
158. ona C30 Card Printer User Guide Rev 2 2 11 7 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 6 Click on the Save button to save the file as shown below File Download E Persona C 30 1 11 exe v Aways ask before opening tris type or He Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure below 7 Click on the Save button to save the file to the computer s Desktop as shown seen Tg oe 3 My Recent My Network Places Documents Desktop My Documents Im Jj r e My Computer Ef L1 WE Filename Persona C 30v111 exe Places Save as type Application v Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 8 Click on the Close button to close this dialog when the download is completed as shown below Download complete E 1Bl x Gh Download Complete Saved Persona C30v111 exe from www fargo com ww eee o gt er me my e mme ETT DANAREN MAEMADE E Downloaded 124 KB in 1 sec Download to C Documents Persona C30v111 exe Transfer rate 124 KB Sec T Close this dialog box when download completes Open Open Eolder IL c Persona C30
159. opdown menu under the Portrait Orientation see above to use the options shown below Overlay Print Area Security Options Defined Area s Visual Security Solutions For Print and Overlay No Visual security ia C For Overlay Only Ma Visual Security t Far Print Only No Overlay l yn eh C Lower Left D Lower Right Persona C30 Card Printer User Guide Rev 2 2 5 68 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the VeriMark radio button Frontside option only Step Procedure 1 Click on either the VeriMark or HoloMark radio button as shown below The foil options are used to control the size of the exclusion area Note When VeriMark is selected a rectangle sized area is excluded HoloMark uses a square sized area 2 Click on the VeriMark radio button below for the rectangle sized area amp C30 Card Printer Printing Preferences Card Device ptions Image Color Calibrate Magnetic Encoding Overlay Print Area K Panel Resin Printer Info ERNBENSESNNE i ttt tt Ce WEB BN E i EI co Defined Area d Direction Card Travels through Printer Overlay Print Area Security Options Visual Security Solutions c A Upper Left Y C C VeriMark C HoloMark Persona C30 Card Printer User Guide Rev 2 2 5 69 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the HoloMark radio button Frontside option only Step Pr
160. or 11 Ribbon LED SNR 18 Magnetic Encoding Head Module 12 RFID Antenna 19 Platen Roller 20 Pinch Roller Persona C30 Card Printer User Guide Rev 2 2 1 3 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Persona C30 Sequence of Operations The following sequence describes a full color print job with magnetic encoding Step Process 1 The File information is received from the PC 2 Printer checks the installed Ribbon type stored in memory against the Ribbon type command that was sent from the Printer a If Ribbon type does not match the RESUME button on the right will begin flashing 3 The Card Input Motor and Print Stepper Motor engage 4 The Card Feed Sensor detects leading edge of card and disengages the card input Motor Continued on the next page Output Hopper Input Hopper Cartridge Bay Persona C30 Card Printer User Guide Rev 2 2 1 4 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Persona C30 Sequence of Operations continued Step Process Step Process 5 The Print Ribbon Drive engages 6 The Print Ribbon Sensor looks for the color transition from Yellow to Magenta Print Ribbon Encoder detects number of revolutions required to use an entire color panel 7 The Print Stepper Motor engages 8 The Card Feed Sensor detects trailing edge of card 9 The Print Stepper Moto
161. ostics and Firmware Updates to find troubleshooting removal and replacement procedures The section titles are always labeled according to their function for consistent usage Cross Referencing hyper linked You can use the cross referencing links to quickly locate for example an error message or a procedure Comprehensive Index hyper linked You can use the COMPREHENSIVE INDEX to quickly locate information on the card Printer relating to a specification a procedural step a window or screen a component a term a qualifier or a related feature to this Printer RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Instructions for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the left To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential
162. ote When this option is selected all black in the designated areas will print only with the resin black K panel Print All Black with K Panel Full Card Iw Defined Areals Undefined Areals f Print Y MC under K Print K Only Persona C30 Card Printer User Guide Rev 2 2 5 88 RESTRICTED USE ONLY Fargo Electronics Inc Using the Printer Information tab Persona C30 Use the options on this tab to view information about the Ribbon installed in the Printer amp DTC300 Card Printer Printing Preferences ajx Card Device Options Image Color Calibrate Type MCE Full Color A ezin Reorder 44200 Persona C30 Card Printer User Guide Rev 2 2 5 89 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Ribbon Information Step Procedure 1 Use the Ribbon information to determine which Ribbon is being used to print with and its part number amp DTC300 Card Printer Printing Preferences aks Card Device Options Image Color Calibrate Type YMCEO Full Calor Fiesin Reorder 44200 Persona C30 Card Printer User Guide Rev 2 2 5 90 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Ribbon Level Indicator Step Procedure 1 Use the Ribbon Level indicator to view approximately how much Ribbon is left amp DTC300 Card Printer Printing Preferences x Card Device Options Image Color Calibrate
163. other words specific characters must be added to the magnetic track data in order for the Printer Driver to know which data is to be encoded which tracks to encode when the track data stops and starts and so forth e Manually or automatically added In some cases these specific characters are automatically added to the string of track data by customized ID software applications In most cases however the User must manually add these characters to the string of magnetic track data Entering the Track Information Note If these characters are not added to the track data the text intended for the magnetic track will most likely appear as printed text on the card Step Procedure 1 To avoid this symptom track information must be entered as follows When entering track data the character is entered first followed by the desired track number 1 2 or 3 used to encode the data e The data to be encoded should then follow Note The first character of this data string must be the track s specific Start Sentinel SS and the last character must be the specific End Sentinel ES e The characters or data in between the SS and ES can include all of the valid characters specific to each track Note The number of these characters is limited by each track s maximum character capacity A Caution When segmenting track data strictly use the appropriate Field Separator FS Persona C30 Card Printer User Guid
164. prints digital images directly onto any plastic card with a smooth clean glossy PVC surface Dither A system of distributing dots to control the hue brightness and or saturation In monochrome printing this controls the brightness In color printing dithering can supply a larger color gamut than non dithering In the Driver dither modes can be selected to provide better image quality depending on the type of image to be printed Dongle A peripheral that attaches to a port to act as a key for an installed application The PC is able to run that application only when the dongle is installed Typically it works as a pass through device and is connected in serial to the parallel cable Dot The smallest unit of an image that the Printer is able to produce The smaller the dot see dot pitch the sharper the image Dot pitch A measurement of image sharpness denoting the width of the dots that make up a pixel The smaller the pitch the sharper the image Download The transfer of a data file from one device to the other over a network or cable typically from the Internet to a PC DPI Dot Per Inch A measurement of the Printer resolution indicating how many dots a Printer can produce in a linear inch DRAM Dynamic Random Access Memory A microchip based volatile memory storage device The Printer uses this to buffer a print job transferred from the PC until the Printer contRoller is able to pr
165. queue the card for the Flipper Table for the dual sided Printer 29 All Stop Persona C30 Card Printer User Guide Rev 2 2 1 6 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Persona C30 Boot up Sequence Step Process 1 On Power up the Printer checks the current state of the Card Feed Sensor and the Headlift Sensor 2 If the Headlift Sensor is found to be open the Headlift Motor will turn until a closed state is seen 3 If the Card Feed Sensor is found to be blocked the Card Feed Stepper will engage to eject the card Persona C30 Card Printer User Guide Rev 2 2 RESTRICTED USE ONLY Fargo Electronics Inc Section 2 Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances Agency Listings Technical Specifications and Functional Specifications for the Persona C30 Card Printer User Guide Rev 2 2 Regulatory Compliances Term Description CSA cUL The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard C22 2 No 60950 1 03 File Number E145118 FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class B digital device Note These requirements are designed to provide reasonable protection against harmful interference in a residential installation If equipment operation in a residen
166. quid Crystal Display 14 11 LED Light Emitting Diode 14 11 less heat more heat 5 29 5 30 LoCo Low Coercivity 14 11 LPT Port Line Printer Port 14 11 LRC Generation 5 45 LRC Generation Mode 5 45 M magnetic data 5 100 Magnetic Encoder 4 16 Magnetic encoding 14 11 Magnetic Offset option 5 100 Magnetic Offset value 5 100 Magnetic stripe 14 11 Magnetic Stripe Encoding Module 5 37 Magnetic Stripe reader 4 13 Magnetic Track 14 11 Magnetic Track Options 5 38 Magnetic Track Selection 5 38 5 39 Magnetic Track Selection option 5 38 Magnetic Verify 14 11 maximum adjustment range 5 95 5 100 MB Megabyte 14 12 Media 14 11 Memory 2 3 14 12 Menu 14 12 Metallic Resin 2 8 Monitor 5 20 Monochrome 14 12 Monochrome Dye Sub B 4 53 Monochrome Resin K 4 53 Motor Voltages when active 9 2 Persona C30 Card Printer User Guide Rev 2 2 Fargo Electronics Inc Multi Language Extension MLE 5 43 N Network 14 12 None 5 20 O Oersted Oe 14 12 Offset 14 12 Omit Signature Area setting 5 60 On LED 4 52 4 54 onscreen card design 5 83 Operating Temperature 2 3 optional Magnetic Stripe Encoding Module 5 37 O Ring 14 12 OS Operating System 14 12 Output 14 12 Output Hopper 14 12 Overlaminate 14 13 Overlay 14 12 Overlay Print Area 5 60 5 61 Overlay Print Area options 5 57 Overlay Print Area tab 5 51 Oversized Cards 14 13 P Paralle
167. r 60 325 X 92 075 mm CR 100 A card dimension standard of 2 625 X 3 875 0 002 W 0 005 L or 66 675 X 98 425 mm Cursor The marker in the LCD Display Window that indicates the active selection Darkness A reference to color saturation DB 9 A 9 pin D shaped connector typically used in serial port interfaces DC Motor A Motor that works on DC with continuous motion DC Direct Current Electronic flow that is unidirectional flowing from the positive to negative of a power source Default A setting or parameter that comes preset from the factory in Driver or firmware Performance parameters may be customized in the Driver but can be reset to the factory values usually through the push of the default button The default values for the firmware are usually denoted on a label attached to the Printer Defrag Abbreviation for defragmenting The process of reformatting data on a hard Drive so that it uses space more efficiently DIP switches Dual In line Package Switches A small array of mechanical switches installed on the board that can be configured to change Printer operations including providing a variety of self tests Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 14 4 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Direct to Card DTC Printing The Direct to Card printing process
168. r a jammed card in the Printer a ooco0c Open the Printer s front cover Remove the Ribbon Cartridge from the Printer Check to see if a card is jammed in the print station of the Printer If a card is found in the print station continue to Step 3 If no card was found in the print station continue to Step 4 Clearing a jammed card a b If a card is jammed in the Printer use the Cancel button and the Pause button to move the Feed Rollers and free the card The card can then be fed out of the Printer Test the Card Sensor a b C Remove the rear cover Using a Digital Voltmeter connect the negative lead to ground Connect the positive lead to Pin 10 of J4 e f blocked the Sensor should read 4 9 to 5 5 VDC e f unblocked the Sensor should read 0 15 to 0 18 VDC If the voltages do not read correctly replace the Sensor Note See the current Persona C30 User Guide for related instructions in the Parts Replacement Section Persona C30 Card Printer User Guide Rev 2 2 4 29 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Headlift Motor or Sensor Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom The Printhead continuously cycles or does not cycle at all e Printer Error State Headlift Sensor is not detecting movement from the Headlift
169. r queues card to the middle of the platen Roller All Stop 10 The Print Headlift Motor engages 11 The Print Headlift Sensor detects closed state 12 The Print Headlift Motor disengages 13 The Print Stepper Motor engages 14 The Print Cover Sensor checks for a closed state 15 The Ribbon Drive Motor engages 16 The Image data is burned by the Printhead until image data is depleted All Stop 17 The Thermistor engages Printhead Cooling Fan to maintain proper operating temperature 18 The Headlift Motor engages 19 The Print Headlift Sensor detects an open state 20 The Print Headlift Motor disengages 21 The Print Stepper Motor engages 22 The Print Ribbon Drive engages Continued on the next page Persona C30 Card Printer User Guide Rev 2 2 1 5 RESTRICTED USE ONLY Fargo Electronics Inc Reviewing the Persona C30 Sequence of Operations continued Step Process 23 The Card Feed Stepper Motor engages to queue card for magnetic encoding 24 The Encoding data is written to the card 25 The Magnetic Encoder verifies while the Stepper reverses the card 26 After Ribbon advances a few encoder clicks assume Ribbon free of card All Stop 27 Repeat steps 9 through 23 for the appropriate number of color overlay panels 28 The Card is ejected from the singled sided Printer OR The Card Feed Stepper engages to
170. r to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog Persona C30 Card Printer User Guide Rev 2 2 4 36 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Flipper Jam Error All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer See the Flipper Table Module Installation section as needed Step Procedure 1 Review the following information e Symptom The Flipper Table Module is jamming e Printer Error State The Flipper Table has jammed while either aligning itself or flipping a card e Driver Monitor Error Display Flipper Jam we Flipper Jam The Flipper T able has jammed while either aligning itself or flipping a card Open the Printer s Flipping Module Cover Clear any cards in the Flipping Module by using the Forward and or Reverse buttons located on the Printer s Top Cover Ensure that the Flipper Module can rotate freely Close the Printer s Flipping Module Cover Press the Resume button on the Printer s Top Cover to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog 130 Persona C30 Card Printer User Guide Rev 2 2 4 37 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Blank Output issues continued Step Procedure 2 a aos Open the Printer s Flipper Table Module Cover Clear any card
171. resin based ink are transferred and fused to the surface of the card Note This produces durable saturated printing Persona C30 Card Printer User Guide Rev 2 2 2 5 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Front Cover to USB Port Components Description Front Cover Opens to allow access to the Ribbon Cartridge Note This cover must be closed in order for the Printer to begin printing Printhead The component of the Printer that actually does the printing Note This component is fragile and must not be bumped or touched with anything other than a cleaning swab Cancel button The Cancel button turns the Printer ON and OFF Note It also serves to cancel the current print job and reset the Printer for the next print job If a card is left within the Printer after a print job is canceled it will automatically be ejected when the Printer is turned back ON Pause button The Pause button is used to pause the Printer during normal operation and also to resume operation after an error condition is cleared Note In general as the icon above this button indicates errors are related to either the Ribbon or the cards If an error occurs the Pause LED will flash Card Automatically cleans cards for higher print quality Note Clean the Cleaning Card Cleaning Roller as needed Roller Card Input Load blank cards into this Hopper Hopper Power
172. rinter User Guide Rev 2 2 5 100 RESTRICTED USE ONLY Fargo Electronics Inc Using the Mag Top of Form Option continued Rear of Printer Card Output Card Input Side of Printer Magnetic Track Data BS e us Leading Edge Trailina Ed of Card ea Direction card travels through printer of Card a gt Front of Printer Persona C30 Card Printer User Guide Rev 2 2 5 101 RESTRICTED USE ONLY Fargo Electronics Inc Using the Ribbon Tension Option Step Procedure 1 Use the Ribbon Tension option to increase the amount of tension drag on the Ribbon during printing Enter a negative value to decrease the amount of tension that is placed on the Ribbon during printing OR Enter a positive value to increases the amount of tension that is placed on the Ribbon during printing Persona C30 Card Printer User Guide Rev 2 2 5 102 RESTRICTED USE ONLY Fargo Electronics Inc Using the Flipper Home Offset Option Use this option to change the Flipper angle relative to home horizontal position This is done in order to adjust angle of travel to and from the Printer and Flipper Module Step Procedure 1 Enter a negative value to position a card to enter the Printer at an upward angle Or Enter a positive value to position a card to enter the Printer at a descending angle Maximum Adjustment Range The maximum adjustment range is 5 1 is approximately 1 degree
173. rm The trailing edge of the card detected to indicate when the Printer should stop printing EPP Enhanced Parallel Port A type of parallel port mode developed by Intel to increase the port throughput EPROM Electronically Programmable Read Only Memory A microchip based non volatile memory storage device that cannot be rewritten in the field Firmware for many Fargo Printers is stored on these chips and so a change of the chip is necessary for an upgrade Escape sequence A string or control character that indicates to the processor that what follows is a command and not data ESD ElectroStatic The discharge of static electricity high voltage low current that Discharge can damage electronic devices Ethernet A system of networking a series of computers for the sharing of data or peripherals Film A thin flexible transparent sheet used to carry dye impregnated material or resin to be transferred to the card Firmware The instruction set stored in chip memory inside the Printer that controls functional and operational data Some models require a chip change for updates some firmware can be changed by reprogramming from the PC Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 7 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Flash Memory A microchip based non volatile memory d
174. rs 4 31 Headlift Sensors 4 31 Heat Seal 14 9 Heat sink 14 9 HiCo High Coercivity 14 9 high resolution 24 bit color images 4 51 Horizontal adjustment 5 34 HTML HyperText Markup Language 14 9 HTTP HyperText Transfer Protocol 14 9 Humidity 2 3 I IC Integrated Circuit 14 9 ID Identification 14 9 ID format 5 22 Identification Card sample 5 82 IEEE 1284 Institute of Electrical and Electronics Engineers 1284 14 10 Image 14 10 Image Color tab 5 20 5 28 Image Darkness option 5 93 Image Placement 4 49 4 50 Image Placement option 5 94 image placement problems 4 49 Image Placement value 5 94 Image Position controls 5 33 inches or mm option 5 6 incorrect image darkness problems 4 42 increase Printhead heat 5 93 Input 14 10 Input Hopper 14 10 Interface 2 3 Intermediate Transfer Media InTM 14 10 internal Printer settings 5 32 15 2 RESTRICTED USE ONLY ISO 14 10 ISO 7811 2 Magnetic Stripe 5 47 ISO encoded data format 5 40 ISO Standard selections 5 45 ISO Standard settings 5 38 ISO Track Locations 5 47 J JIS II Japanese Industrial Standard 14 10 K K Panel 14 10 K Panel Resin options 5 63 5 87 K Panel Resin tab 5 77 L Lamination 14 10 Lamination Drive 9 2 Lamination Drive Stepper 9 2 Lamination Roller Lift 9 2 Lamination Sensor Calibration 4 53 LAN Local Area Network 14 10 Landscape 14 11 Landscape orientation 5 33 LCD Li
175. s section are identical They both provide step by step procedures for upgrading the Firmware on these Printers Requirements e Windows 32 bit Operating System XP 2000 e Internet Access Persona C30 Card Printer User Guide Rev 2 2 11 1 RESTRICTED USE ONLY Fargo Electronics Inc Safety Messages review carefully Symbol Critical Procedures for Safety purposes Danger A Failure to follow these installation guidelines can result in death or serious injury Information that raises potential safety issues is indicated by a warning symbol as shown to the below e To prevent personal injury refer to the following safety messages before performing an operation preceded by this symbol e To prevent personal injury always remove the power cord prior to performing repair procedures unless otherwise specified e To prevent personal injury make sure only qualified personnel perform these procedures Caution A This device is electrostatically sensitive It may be damaged if exposed to static electricity discharges Information that raises potential electrostatic safety issues is indicated by a warning symbol as shown to the below e To prevent equipment or media damage refer to the following safety messages before performing an operation preceded by this symbol e To prevent equipment or media damage observe all established Electrostatic Discharge ESD procedures while handling cabl
176. s as needed 3 Examine the Printhead for visible damage 4 Clean the Printhead See the Cleaning the Printhead procedure 5 Replace the Printhead if the problem persists See Replacing the Printhead Assembly D900023 Mike Berman Student 3957105 library Code 2439 554 Persona C30 Card Printer User Guide Rev 2 2 4 39 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Card Surface Debris problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Prints have spots white or colored voids and or dust on them See sample image below e Printer Error State None e Driver Monitor Error Display None 2 Ensure the cards are clean and stored in a dust free environment Do not use cards with embedded contaminants in the surface 3 Clean the inside of the Printer See Cleaning the Printer s Interior 4 Clean the Cleaning Roller See Cleaning the Card Feed and Cleaning Rollers Mike Berman Student 3957105 library Code 2439 554 Persona C30 Card Printer User Guide Rev 2 2 4 40 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Incorrect Image Darkness problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the
177. s in the Flipper Table Module by using the Forward and or Reverse buttons located on the Printer s Top Cover Ensure that the Flipper Table Module can rotate freely Close the Printer s Flipper Table Module Press the Resume button on the Printer s Top Cover to continue printing To cancel the printing press the Cancel Print button from the Driver s display dialog 130 Flipper Jam The Flipper T able has jammed while either aligning itself or flipping a card Open the Printer s Flipping Module Cover Clear any cards in the Flipping Module by using the Forward and or Reverse buttons located on the Printer s Top Cover Ensure that the Flipper Module can rotate freely Close the Printer s Flipping Module Cover Press the Resume button on the Printer s Top Cover to continue printing To cancel the print press the Cancel Print button from the Driver s display dialog Persona C30 Card Printer User Guide Rev 2 2 4 38 RESTRICTED USE ONLY Fargo Electronics Inc Diagnosing Image Problems Resolving the Pixel Failure problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom A thin line or scratch travels the entire length of the card See sample image below e Printer Error State None e Driver Monitor Error Display None 2 Check the card stock for scratches Replace the card
178. s the thickness of a standard CR 80 size card Rear of Printer Card Input Side of Printer Trailing Edge of Card Card Output Side of Printer Leading Edge of Card um Direction card travels through printer Front of Printer Persona C30 Card Printer User Guide Rev 2 2 5 95 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Left of Form Option Use this option to adjust the vertical position of the printed image on a card so it appears centered Note When adjusting this value keep in mind that cards always remain in the same landscape orientation while moving through the Printer Step Procedure 1 Enter a negative value to move the image towards the bottom edge of the card See image below OR Enter a positive value to move the image towards the back top edge of the card see image below e Maximum Adjustment Range The maximum adjustment range is 127 As a rule 10 equals about 030 8mm This is about the same as the thickness of a standard CR 80 size card Rear of Printer Card Output Card Input Side of Printer Side of Printer Leading Edge Trailing Edge of Card of Card Direction card travels through printer Front of Printer Persona C30 Card Printer User Guide Rev 2 2 5 96 RESTRICTED USE ONLY Fargo Electronics Inc Using the Magnetic Encoder Voltage Offset Option Use this option to adjust the voltage of t
179. sary glossy surface and composed of PVC and PET to prevent heat distortion Update The process of installing a new revision of software or firmware to implement new changes to the Printer s command codes and procedures UPS Un interruptible Power Supply An AC power supply typically powered by batteries which provides temporary power to the PC or Printer during an interruption of the supply voltage Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 19 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition USB Universal A 1 5M sec 12Mbit sec serial communication interface that can Serial Bus support 127 separate devices consisting of 4 wires power ground data in and data out Virtual Memory A technique used by Windows when chip memory is exhausted in which data is written to the hard to hold data temporarily and support Window s operations Wrinkle The appearance in the card image of wavy or arched lines either colored or clear caused by improper film or Ribbon tension YMC The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C YMCK The designation of colored Ribbon by the panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K YMCKH The designation of colored Ribb
180. se the Defined Area arrows to navigate back and forth from area to area in the Frontside or Backside area Note The active area will always be highlighted with a dotted outline c Define another area by clicking on the Defined Area UP arrow e Another 2 x 2 5mm x 5mm area will appear in the lower left hand corner Note This is the location in which all newly defined areas will first appear e Upto 5areas can be defined however additional areas cannot be added until the most recently created area has been moved or sized Note For this reason size and position each area as it is created d Delete an area by using the Defined Area arrows to select the area and click on the Delete button Note If all areas are deleted the K Panel Resin options will automatically be deselected amp C30 Card Printer Printing Preferences Card PN La age Color Calibrate _ Magnetic Encoding Bi Overlay Print Area K Panel Resin Printer Info CR 80 Card Size Front Back 0 390 31 0207 51 yt ITITITITUITITITTITI e B8 1111131 LELLEETL REE Y mmm Pere D LOI LESA Ll iol inches TTT pees X 1 H amp Direction Card Travels through Printer Delete Persona C30 Card Printer User Guide Rev 2 2 5 63 RESTRICTED USE ONLY Fargo Electronics Inc Using Security Options Visual Security Solutions Frontside option only The Visual Security Solutions dropdown menu list w
181. t the ribbon sensor integrity Step Procedure 1 Review the following information e Symptom The Printer rolls through Ribbon and errors out e Driver Monitor Error Display Ribbon Sensor e Printer Error State The Printer cannot find the next panel on the Ribbon E Ribbon Sensor Error The Printer cannot find the next panel on the ribbon Check that the Ribbon cartridge is installed properly and press resume To cancel click on Cancel Print 23 Persona C30 Card Printer User Guide Rev 2 2 4 17 RESTRICTED USE ONLY Fargo Electronics Inc Resolving a Ribbon Sensor Error Ribbon Miscue continued Step Procedure 2 Open the front cover and remove the Ribbon Cartridge a Check that the Ribbon is in good condition and not wrinkled or broken b If Ribbon is broke or wrinkled repair the Ribbon and wind up the take up roll 4 color panels past the damaged area 3 Press on the Resume button If the issue persists continue to Step 4 4 Replace the Ribbon Cartridge a Press on the Resume button b If the issue persists continue to Step 5 5 Press the Cancel Print button on the Driver Monitor Error Display Message 6 Reboot the Printer by cycling the power 7 Use the Driver Calibration tab to calibrate the Ribbon Sensor Cover the front of the printer to block the light while calibrating this sensor e f the issue persists continue to Step 8 8 Replace the Ribbon Sensor
182. te LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 14 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Mechanics tab in the Diagnostics Utility continued Step Procedure 2C Click on the Cycle the Printhead button to verify operation of the Printhead Headlift Motor and Headlift Sensor Note When selected the Printhead should cycle up and down Fargo Diagnostics Utility xi FARGO Select a printer to continue cao Card Printer Self Tests Card Samples ui the Printhead Hun Advance the stepper Motor Reverse the Stepper Motor aj Ribbon Sensor Calibration Remove Ribbon Cycle the Card Input Roller Remove Cards Advance the Ribbon Motor Remove Ribbon Run Reverse the Ribbon Drive Motor Remove Ribbon Run Magnetic TOF Calibrate HiCo Run Magnetic TOF Calibrate LoCo Run Home the Flipper Table Run Advance the Flipper Stepper Motor Run Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 15 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Mechanics tab in the Diagnostics Utility continued Step Procedure 2D Click on the Advance the Stepper Motor button to move the Card Rollers forward in the Printer FARGO Select a printer to continue C30 Card Printer s
183. ted image by adjusting the Dye Sub Intensity slide by clicking and dragging the slide e Move the slide to the left to cause less heat to be used in the printing process thus generating a lighter print OR e Move the slide to the right to cause more heat to be used thus generating a darker print Note This slide only affects those images printed with dye sublimation Ribbon panels YMC amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay Print Area K Panel Resin Printer Info Card Device Options Image Color Calibrate Contrast Gamma Yellow Balance Magenta Balance Cyan Balance Dye Sub Intensity YMC Persona C30 Card Printer User Guide Rev 2 2 5 28 RESTRICTED USE ONLY Fargo Electronics Inc Using the Resin Heat K option Front and Back Use this option to control the amount of heat the Printer uses when printing with the resin black panel s of a full color Ribbon or when printing with a resin only Ribbon by adjusting the Resin Heat slide Step Procedure 1 Adjust the Resin Heat Front K or the Resin Head Back K as needed e Move the slide to the left to cause less heat to be used in the printing process causing resin images to be lighter or less saturated OR e Move the slide to the right to a cause more heat to be used or b cause the resin image to be darker or more saturated Note This control can be helpful for fine tuning the transfer o
184. ten minutes For more thorough cleaning instructions please refer to the Cleaning Section in the appropriate User Guide Four 4 Printhead Cleaning Swabs are pre moistened with 99 99 isopropyl alcohol for cleaning your Printer s Printhead EA P Ten 10 Gauze Pads are pre moistened with 99 9996 isopropyl alcohol for cleaning your Printer s interior and exterior Ten 10 Cleaning Cards are provided with adhesive backing for cleaning your Printer s Platen and Card Feed Rollers Persona C30 Card Printer User Guide Rev 2 2 6 2 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Printhead Perform this procedure approximately every 1000 prints to maintain a consistent print quality Step Procedure 1 Open the Printer s Front Cover 2 Remove the Print Ribbon 3 Squeeze the Printhead Cleaning Swab to saturate the tip of the swab with alcohol 4 Use the Printhead Cleaning Swab to gently rub back and forth over the entire length of the Printhead 3 to 4 times 5 Once the Printhead is completely dry replace the Ribbon and close the Front Cover Printhead 4 Persona C30 Card Printer User Guide Rev 2 2 6 3 RESTRICTED USE ONLY Fargo Electronics Inc Cleaning the Platen and the Card Feed Rollers Perform this procedure approximately every 1000 prints to maintain a consistent print quality Note The Card Feed Rollers move the card throughout the print process
185. the Greek iso meaning same Used to represent data from the International Organization for Standardization JIS Il Japanese Industrial Standard The standard for encoding to a Magnetic Stripe provided by the Japan Standards Association The single track is as wide as ISO tracks 1 and 2 combined and in the same approximate location as those tracks but on the front of the card The coercivity level is 600 Oe K Panel An area of a multicolored Ribbon e g YMCK that contains black resin for transfer to the card surface Also used in reference to the application of preference to items printed on the card those using the black panel in lieu of a process YMC black Lamination The application of a film or resinous substance fused by heat and pressure to the surface of a card LAN Local Area Network An array of several computers connected through a series of data transfer cables for the sharing of data and peripherals Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 10 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Landscape A document layout that is viewed with the document s long axis in a horizontal orientation LCD Liquid Crystal Display A device that contains a liquid crystal between two pieces of polarized film through which reflected or ambient light can pass When a current is applied
186. the Printer I rx Look in o C30 PRN 8 er E3 My Recent Documents E Desktop Cr My Documents rag be My Computer L3 My Network Files of type Print Files prn Cancel Places Open as read only Persona C30 Card Printer User Guide Rev 2 2 10 6 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print Spooler tab in the Diagnostics Utility continued Step Procedure 4 Select the number of copies to be printed as shown below x FARGO Select a printer to continue C30 Card Printer Y Print Spooler Card Samples Magnetic Encoding Select File File Name Graphic1 pm i al Copies 1 r Send File Persona C30 Card Printer User Guide Rev 2 2 10 7 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print Spooler tab in the Diagnostics Utility continued Step Procedure 5 Click on the Send File button in order to send the selected Print Files PRN to the Printer x FARGO Select a printer to continue cao Card Printer e ee Card Samples Magnetic Encoding Select File File Name None Selected Copies 1 Er Send File Persona C30 Card Printer User Guide Rev 2 2 10 8 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Firmware Updates tab in the Diagnostics Utility Step Procedure 1 Select the Firmware Updates tab as sho
187. the Printer or with the optional built in encoder Edge to Edge Refers to the maximum printable area on a card resulting in printed cards with virtually no border ECP Mode Enhanced Capabilities Port Mode A type of parallel port mode developed by Microsoft to increase the port throughput and improve performance EE Memory An abbreviation for EEPROM EEPROM Electrically Erasable Programmable Read Only Memory A microchip based non volatile memory storage device that can be rewritten in the field The chip can hold new values as the Printer adapts its operational parameters Encoder smart card An electro mechanical interface to transfer data from the PC to a chip or Magnetic Stripe built into the card Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 6 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Encoder wheel An electromechanical device attached to a shaft that detects the change in rotational position incremented to count ticks per revolution The Printer s encoder wheel both detects motion and measures the amount of rotation in the movement of the Ribbon Engine A generic term for a collection of systems and mechanisms that is dedicated to executing a specific function A Printer that also laminates would have both a print engine and a lamination engine EOF End Of Fo
188. tial area causes unacceptable interference to radio and TV reception the operator is required to take whatever steps are necessary to correct the interference ITS EMC The Card Printer has been tested and complies with EN55022 Class B 1995 and EN82082 1 1997 standards for EMI emissions Note Based on the above testing the Printer manufacturer certifies that the Card Printer complies with all current EMC directives of the European Community and has placed the CE mark on the Card Printer License Number J99032510 UL The Card Printer is listed under UL IEC 60950 1 2001 INFORMATION TECHNOLOGY EQUIPMENT File Number E145118 Persona C30 Card Printer User Guide Rev 2 2 2 1 RESTRICTED USE ONLY Fargo Electronics Inc Agency Listings Term Description Emissions CE FCC CRC c1374 EN 55022 Class B FCC Class B EN 55024 Standards 1998 EN 61000 3 2 and EN 61000 3 3 Safety Standards UL IEC 60950 1 2001 CSA C22 2 No 60950 1 03 Technical Specifications Type Description Accepted CR 80 3 375 L x 2 125 W 85 6mmL x 54mmW Standard Card Sizes Accepted 20 mil and 30 mil 030 76mm Card Thickness Accepted PVC or polyester cards with polished PVC finish monochrome resin Card Types required for straight polyester Agency Safety UL IEC 60950 1 2001 CSA C22 2 No 60950 1 03 Listings Emissions CE FCC CRC c1374 EN 55022
189. tings button 4 49 4 50 Shift Data Left checkbox 5 46 Shift Data Left option 5 46 SIMM 14 17 Simplex 14 17 Smart Card 14 17 SmartGuard 14 17 SmartShield 14 17 Software 14 17 special precautions 1 2 5 4 6 1 9 1 Split 1 Ribbon Panels 5 23 Spooler 14 17 Spooling 14 18 SS Start Sentinel 14 18 Stacker 14 18 Standard Resin Black K 2 8 Standard Self test YMC 4 53 Start Sentinel SS 5 48 Stepper Motor 14 18 String 14 18 Supply Frequency 2 4 Supply Voltage 2 4 Surface mount 14 18 Switch box 14 18 System Requirements 2 4 T TAC 14 18 Temp file 14 18 Test Core Pins Lam 4 53 Test Core Pins Print 4 53 Test Print option 5 12 Test print 14 18 Tests Magnetic Encoding 4 53 Thermistor 14 18 Thermocouple 14 19 Through hole 14 19 Timeout 14 19 TOF Top of Form 14 19 Track 14 19 Track 2 5 39 Track Data Note 5 49 15 4 RESTRICTED USE ONLY track number 1 2 or 3 5 48 tracks 5 39 tracks 1 2 and 3 5 49 troubleshoot the Printer 12 1 Troubleshooting 14 19 TrueType TT 14 19 TrueType black text 5 77 TU V EMC 2 1 L 2 1 ItraCard 14 19 ItraCard III 14 19 ItraCard Stock 2 11 nblocked Sensor 4 31 ndefined Area s option 5 55 5 80 pdate 14 19 PS Un interruptible Power Supply 14 19 SB Universal Serial Bus 14 20 SB Port 2 6 sing Clean Printer Option 5 10 sing the Image Color tab 4 47 aed anit C Ci ao to Ci Ca CCS
190. to a printed circuit board that installs in a slot on the main board Simplex Single sided printing SmartGuard An application from Fargo Electronics that allows users to prevent access to the Printer through the use of a personally encoded smart card SmartGuard SmartGuard is a Printer security option that uses a custom access card and a built in reader to restrict Printer access Only a valid access card can enable the Printer to print cards SmartShield This option allows the Printer to print custom security images on the card that reflect under a black or UV light source Smart Card Smart cards have an embedded computer circuit that contains either a memory chip or a microprocessor chip There are several types of smart cards Memory Contact Contactless Hybrid Twin Combi Dual Interface Proximity and Vicinity Software Instructions saved in computer memory that directs the computer to perform certain tasks and functions Spooler A computer application that allows the spooling of print jobs Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 17 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Spooling Rather than moving a print job directly to the Printer the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the
191. tory Compliances Agency Listings Technical Specifications Functional Specifications Printer Components Front Cover to USB Port Printer Components Print Ribbons Printer Components Resin Only Print Ribbons Printer Components Dye Sublimation Print Ribbons Printer Components Dye Sublimation Resin Print Ribbons Printer Components Blank Cards Printer Module Flipper Table Module Assembly D900200 Section 3 Setup and Installation Procedures 2 10 2 11 2 12 3 1 3 1 Printer Setup and Installation Choosing A Good Location 3 1 About Moisture Condensation 3 1 Unpacking and Inspection 3 2 Reviewing the Printer front view 3 2 Reviewing the Printer front view Cartridge being installed 3 3 Connecting the Printer power Installing the Print Ribbon Cartridge 3 5 3 8 Installing Blank Cards into the Card Hopper Lowering the Card Output Hopper Flipper Table Module Installation Installing the Flipper Table Module Assembly D900200 Printer Driver Installation Installing the Printer Driver Printing a Test Print Image Printer Transport Moving the Printer to another location Section 4 General Troubleshooting 3 11 3 12 3 12 3 15 3 15 3 25 3 27 3 27 4 1 Safety Messages review carefully 4 1 Communications Errors 4 2 Resolving the Communication Errors
192. tting within the Image Color tab of the Printer Driver See the Using the Image Color tab C30 amp C30 Card Printer Printing Preferences Magnetic Encoding Overlay 7 Pri aa SER Printer Info Card Device Options Image Color _ Calibrate Contrast l 0 ous coutcomsienai couienusenuvencicouicouanmienssensiencsancbemiansesmbencsesmed ahi SNOW EUNTES 0 Yellow Balance eae E 32 X Magenta Balance a eae 35 X Cyan Balance lL m 42 Dye Sublntensig ETE 0 Persona C30 Card Printer User Guide Rev 2 2 4 43 RESTRICTED USE ONLY Fargo Electronics Inc Resolving Ribbon Wrinkle problems continued Step Procedure 4 Reduce the Image Darkness See the Using the Image Darkness Option procedure Mike Berman Senior 3957105 Library Code 2439 554 Printed on a FARGO Card Printer www fargo com Persona C30 Card Printer User Guide Rev 2 2 4 44 RESTRICTED USE ONLY Fargo Electronics Inc Resolving the Excessive Resin Printing problems All Troubleshooting procedures assume that only factory authorized supplies are in use in the Printer Step Procedure 1 Review the following information e Symptom Black resin text and barcodes appear smeared or too thick e Printer Error State None e Driver Monitor Error Display None 2 Reduce the Resin Heat setting within the Image Color tab of the Printer Driver See the Using the Image Color tab C30
193. ument on the backside of the card OR e f you need to print the resin black on the chip side of the Smartcard The second page of the document will be printed on the front side of the card iw Print Both Sides Disable Printing Split 1 Set of Ribbon Panels Print Back Side Only Rotate Front 180 Degrees Rotate Back 180 Degrees Persona C30 Card Printer User Guide Rev 2 2 5 24 RESTRICTED USE ONLY Fargo Electronics Inc Using the Print Back Side Only option Use this option to print only onto the backside of cards Step Procedure 1 Select this option to print only onto the backside of cards Note Load the cards in the standard manner e When this option is selected the Print Both Sides option is automatically disabled e When attempting to print a two page document if Print Back Side Only is selected the first page of the document will print on the backside of the card e The second page of the document will then be printed on the back of a second card Print Bath Sides Digable Printing Rotate Back 180 Degrees Persona C30 Card Printer User Guide Rev 2 2 5 25 RESTRICTED USE ONLY Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Fargo Electronics Inc Use this option to change the position of the printed image in relation to the set location of a card s Magnetic Stripe or smart chip Step Procedure 1
194. un Advance the Flipper Card Feed Motor Persona C30 Card Printer User Guide Rev 2 2 10 3 RESTRICTED USE ONLY Fargo Electronics Inc Using the Diagnostic Utility tabs Selecting the Print Spooler tab in the Diagnostics Utility Step Procedure 1 Select the Print Spooler tab as shown below x FARGO Select a printer to continue C30 Card Printer v ae J 7 sacaang H AEE Card Samples Magnetic Encoding Print Spooles _ Firmware Updates Select File File Name None Selected i d Copies 1 r Send File Persona C30 Card Printer User Guide Rev 2 2 10 4 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print Spooler tab in the Diagnostics Utility continued Step Procedure Click on the Select File button to bring up the Browse for Print File window as 2 shown below and on the next page Fargo Diagnostics Utility xj FARGO Select a printer to continue C30 Card Printer Y Lee SEF Tests Card Samples Magnetic Encoding Select File File Name None Selected Copies 1 ad Send File Persona C30 Card Printer User Guide Rev 2 2 10 5 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Print Spooler tab in the Diagnostics Utility continued Step Procedure d a Click on the Browse button to browse through an open file dialog box as shown below b Select the Print File PRN that is to be sent to
195. uous tone images that look truly photographic Note This process uses a dye based Ribbon roll that is partitioned by a number of consecutive color panels The panels are grouped in a repeating series of these three process colors along the entire length of the print Ribbon yellow magenta and cyan or YMC The Printer always prints the yellow panel first followed by the magenta panel and the cyan panel Note As the print Ribbon passes beneath the Printhead hundreds of thermal elements within the Printhead heat the dyes on the Ribbon When these dyes are heated they diffuse into the surface of the card A separate pass is made for each of the three color panels on the Ribbon By combining the colors of each panel and by varying the heat used to transfer these colors it is possible to print up to 16 7 million different shades of color Note This blends one color smoothly into the next producing photo quality images with absolutely no dot pattern Resin Thermal Transfer Resin Thermal Transfer is the print method the Printer uses to print sharp black text and crisp bar codes which can be read by both infrared and visible light bar code scanners e Used to print ultra fast one color ID cards on the Persona C30 Note Like dye sublimation this process uses the same thermal Printhead to transfer color to a card from a resin only print Ribbon or the resin black K panel of a full color print Ribbon e Solid dots of
196. us brightness levels from white to black Halftoning A process in monochrome printing that simulates continuous tone by using changes to the distribution of single dots Increasing the number of dots in a given area increases the darkness even though the individual dots stay the same size Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 8 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Hard Drive A high capacity storage device in a PC consisting of non removable magnetically encodable platters Hardware Physical components of a system such as the Printer the PC the power supply HDP High Definition The High Definition Printing process prints full color images onto Printing clear HDP transfer film InTM The HDP film is then fused to the card through heat and pressure via a heated Roller The Printhead is capable of 256 shades with a sharper print and better color match Head Abbreviation for Printhead Heat sink A device used to dissipate heat into the ambient Heat Seal A resinous film transferred by the Printhead onto the back of an HDP intermediate transfer film to facilitate adhesion HiCo High The coercivity value of magnetic media between 2500 4000 Oe Coercivity ISO 7811 6 Fargo s High Coercivity encodes at 2750 Oe HTML HyperText Markup Language A standard protocol used to form
197. ust be loaded for the Printer to interface with the OS and the application to print Output Any product of the Printer including card image encoded data and lamination Output Hopper The portion of the Printer that accepts the completed cards Overlay A resin like substance that is transferred by the Printhead to the card surface over a printed dye image to prevent image fading increase abrasion durability and prevent dye migration Persona C30 Card Printer User Guide Rev 2 2 Continued on the next page 14 12 RESTRICTED USE ONLY Fargo Electronics Inc Glossary of Terms continued Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non standard sizes The most popular sizes are CR 90 3 63 x 2 37 92mm x 60mm and CR 100 3 88 x 2 63 98 5mm x 67mm Overlaminate Protective clear or holographic material to increase security and durability applied over the printed surface with a hot Roller Thin Film Overlaminate A 0 25 mil thick resin material that enhances card security and durability applied over the printed surface with a hot Roller Available as clear or with embedded holographic type security images Parallel A method of data transfer in which serial data is divided into sections and sent simultaneously down parallel wires to speed transfer rate Parallel port A communication sock
198. ut System 14 2 Bit 14 2 Bit Density 5 41 Bit map 14 2 blocked Sensor 4 31 Board 14 2 Boot up 14 2 Buffer 14 2 C Cable 14 2 Cache 14 3 Calibrate tab 4 34 4 48 5 32 Calibrating 14 3 Cancel button 2 6 Card Cleaning Roller 2 6 Card Design 2 11 Card Feeding Errors 4 5 4 6 4 8 4 10 4 13 4 16 4 18 4 20 4 23 4 25 4 27 4 29 4 31 card grid 5 60 card grid area 5 59 card grid lines 5 61 card input 5 94 Card Input Hopper 2 6 Card Input Hopper Capacity 2 2 card orientation 5 62 card output 5 94 Card Size 2 11 card stock scratches 4 39 Persona C30 Card Printer User Guide Rev 2 2 Fargo Electronics Inc Card Surface 2 11 cards look pixilated or grainy 4 51 card s Magnetic Stripe smart chip 5 26 CD Compact Disc 14 3 Centronics 14 3 Character 5 49 Character ASCII Offset 5 44 Character Parity 5 45 Character Size radio buttons 5 42 Cleaning Inside Printer 4 40 Cleaning Roller 14 3 Cleaning the Printhead 4 39 Clear Protective Overlay Panel 2 7 Coercivity 14 3 Color matching 14 3 Color Matching 5 20 Color Matching software 5 20 Colored Resin 2 8 Colors 2 2 Communication Errors 4 2 4 3 Compressed air 14 3 Contrast 14 3 Contrast Gamma printed image 5 28 Control panel 14 3 CR 100 14 4 CR 79 14 4 CR 80 14 4 CR 80 card size front back 5 78 5 79 5 80 CR 90 14 4 CSA 2 1 Cursor 14 4 customized ID software appl
199. vides 250 prints scanners can read bar codes printed with resin black e An overlay panel O is included to protect the full color dye sublimation printing YMCKOK The designation of colored Ribbon by the Panels of color in the order in which they are printed Yellow Y Magenta M Cyan C Black K Overlay O Black K used for backside black only printing Persona C30 Card Printer User Guide Rev 2 2 2 10 RESTRICTED USE ONLY Fargo Electronics Inc Printer Components Blank Cards Type Description Card Size The Card Printer accepts standard CR 80 sized and 20 mil cards 3 370 L x 2 125 W 85 6mmL x 54mmW with a thickness of 30 mil 030 762mm Card The Printer will print onto any card with a clean level and polished PVC Design surface Although the Printer is equipped with card cleaning Rollers it is very important to always print onto cards specifically designed for direct to card dye sublimation printing Card Suitable cards must have a polished PVC surface free of fingerprints dust or Surface any other types of embedded contaminants In addition cards must have a completely smooth level surface in order for the Printer to achieve consistent color coverage Certain types of Proximity cards have an uneven surface that will inhibit consistent color transfer e Certain types of smart card chips are raised slightly above the cards surface which also results in poor color tr
200. wn below H9 Fargo Diagnostics Utility LLL FARGO Select a printer to continue C30 Card Printer Y Card Samples Magnetic Encoding Print Spooler Step 1 Download Firmware Step 2 Select Firmware File File Name None Selected Firmware Version Mone Selected Step 3 Ensure that the printer is in Upgrade mode For information on how to place the printer in upgrade mode click on the Help Button below Step 4 Send Firmware Persona C30 Card Printer User Guide Rev 2 2 10 9 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware Updates Step Procedure 1 Select the Download Firmware button If you have Internet access this will automatically take you to the Firmware Updates section of the Fargo website If it does not manually open your browser and go to the Firmware Updates section in the Fargo Electronics Technical Support Web site http www FargoSupport com 2 Select your specific Printer model and click on the Submit button Click on the Firmware file link labeled for the specific Printer model 3 Click on OK when prompted to Save this Program to Disk and then select a folder in which to save the Update file 4 a Once the file has been downloaded navigate to the location where the file was saved Note The Firmware Update file has been compressed for ease of downloading b Decompress the file by double clicking on the designated icon Selectin
201. xe To unzip all files in Persona C30v111 exe the specified folder press the Unzip button Run WinZip C Documents and Settings SS Browse Close IV Overwrite files without prompting About Help Unzip to folder Persona C30 Card Printer User Guide Rev 2 2 11 14 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 13 Click on the Select Firmware File button under Step 2 in the Fargo Diagnostic Utility window as shown below x FARGO Select a printer to continue Persona C30 card printer Z Mechanics SeTem oo CardSanples Magneto Ereoding Firmware Updater Step 1 Download Firmware Step 2 Select Firmware File File Name None Selected Firmware Version None Selected Step 3 Ensure that the printer is in Upgrade mode For information on how to place the printer in upgrade mode click on the Help Button below Step 4 Send Firmware Persona C30 Card Printer User Guide Rev 2 2 11 15 RESTRICTED USE ONLY Fargo Electronics Inc Downloading Firmware continued Step Procedure 14 e Select the Desktop dropdown menu e Click on the frm file e Click on the Open button as shown below 15 This completes the Downloading Firmware procedure Browse for Firmware Look in e Desktop X Fe My Documents 4 My Computer My Recent My Network Places LE DrTC400300v111
202. y Step 1 Connect the USB print cable to both the PC and Printer Step 2 Turn ON the Printer at this time if it is not already ON lt lt Back Persona C30 Card Printer User Guide Rev 2 2 3 22 RESTRICTED USE ONLY Fargo Electronics Inc Installing the Printer Driver continued Step Procedure 10 Select the installed Ribbon Type Select Installed Ribbon Type Select a Ribbon Type fram the Drop Down acm Full Calor Hiesin Black O verlay Y OF Select the Button Persona C30 Card Printer User Guide Rev 2 2 3 23 RESTRICTED USE ONLY Installing the Printer Driver continued Fargo Electronics Inc Step Procedure 11 Click on the Finish button to complete the Setup 12 a Click on the YES button to exit the installer as shown below b Click on the NO button to return to the installer s main menu to install additional software components 13 You have completed the installation PERSONA L7 by FARGO Simply Persona Installation Complete Would you like to exit the installer Persona C30 Card Printer User Guide Rev 2 2 3 24 RESTRICTED USE ONLY Fargo Electronics Inc Printing a Test Print Image Step Procedure 1 a From your computer s startup menu select Settings Printers and Faxes Windows XP or Printers Windows 98SE Me and 2000 b Double click on the Persona C30 Card Printer under the Printers window
203. you select it from several options c Check the settings defined in your Driver before printing your selection Click on the Print button when you are ready as shown below Note The default Card Size is CR 80 as shown below FARGO Select a printer to continue C30 Card Printer Y Print Spooler Firmware Updates Sel Tests Card Samples Select an Image Below and Card Size CR 80 CASO C CRH 100 Dual Sided Please note that printing these images uses the settings defined in your Persona C30 Card Printer User Guide Rev 2 2 10 24 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Magnetic Encoding tab in the Diagnostics Utility Step Procedure 1 a Select the Magnetic Encoding tab to test the Magnetic Encoding capabilities of the Printer b Click on the Auto Fill Track Data button to automatically fill in Track 1 Track 2 and Track 3 c Click on the Encode button to encode the data Click on the Clear button to clear existing data from Track 1 Track 2 and Track 3 x FARGO Select a printer to continue C30 Card Printer M Self Tests Card Samples Enter Data here to be Magnetically encoded Note that the Start and Stop sentinels are not required Track 1 Track 2 Track 3 Auto Fill Track Data Persona C30 Card Printer User Guide Rev 2 2 10 25 RESTRICTED USE ONLY Fargo Electronics Inc Selecting the Help button in the Diagnostics Utility

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