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1. Echo or Noise Hang up and redial If the relay is changed then the line may be better Shortening of the Standby Time Temporarily turn off your device Move to an area with a stronger Wi Fi or Data signal Unable to Turn On the Device Recharge the battery Press and hold Power key for 10 15 seconds Have the battery or charger replaced by an authorized Starmobile service center if necessary SIM Card Malfunction 26 Contact your network provider Confirm if SIM card is properly inserted Use a clean dry cloth to wipe off the metal contact point of the SIM card Unable to Connect to the Network Consult your network provider regarding the service area Move to a place with stronger signal and try again Unable to Make a Call Cancel the call bar function Cancel the fixed call setting Incorrect SIM PIN Contact your network provider Unable to Charge Press and hold Power key for 10 15 seconds Ensure that the plug is properly connected Have the battery or charger replaced by an authorized Starmobile representative w Unable to Add New Contacts Delete some entries Unable to Set Certain Network Functions Contact your network provider System Failure Installing a 3rd party program may result in faulty operation Press the Power Key for 10 15 seconds to reboot the system Unable to Connect to Wi Fi Check whether the wirel
2. 3 Select Settings 4 Choose either Searchable Items or Google Search CHANGING THE WALLPAPER 1 Touch amp hold anywhere on a Home screen that s not occupied A list of options will appear 2 Select a walloaper source Gallery displays pictures that you ve taken with your Camera or downloaded to your device Video Wallpapers displays selection of videos stored in your device Select the Camera icon to capture and record a new video 13 Live Wallpapers displays a scrolling list of animated wallpapers Walloapers displays thumbnails of default images Touch a thumbnail to see a larger version 5 For walloapers selected from the Gallery you will be asked to crop out the desired portion of the image before setting it as your walloaper gt gt WI FI CONNECTION Connect to the Internet via a Wi Fi router or access point 1 Go to the Settings menu and select Wi F 2 Swipe the slider to enable Wi Fi connectivity S Select your preferred network If the network is open or free for public use you will be automatically connected A If the network is secure a pop up window will then appear prompting you to type in the network password 5 Click Connect after typing in the password Your device will obtain the network IP address automatically 6 If your device does not automatically detect wireless networks to connect to click Scan to search for networks manually 7 To manually ad
3. USER MANUAL 2 www starmobile com ph f Happy Man by Starmobile y happymanph happymanph Table of Contents O1 Introduction O2 About Android O8s Battery Information O9 Installing the SIM and Memory Card 10 Device Controls 12 Basic Operation 14 Connecting to the Internet 15 Setting up your Google Account 16 Communication 17 Built in Apps and Functions 20 USB and Bluetooth Connectivity 22 Android Settings 235 Special Features 25 Safety and Notice 26 Troubleshooting 28 Starmobile Warranty Introduction Thank you for purchasing the Starmobile UP Max Please read the instructions in this user manual prior to operating your device Starmobile does not assume any liability from improper operation or accidental damage of the unit If setup and usage of your unit differ from what is detailed in this user manual please visit the Starmobile website wwwstarmobile com oh for the latest product information or email us at info starmobile com oh NOTE Copyright laws and regulations protect the content of this user manual You may not by any means copy any part of this guide in any form or through any cable or wireless network for transmission or have this user Manual translated into any language without permission from Starmobile yNeoxeolths Android Source www android com SSD Introducing Android The world s most powerful mobile platform There s no other softwa
4. 2 Plug one end of the charger into the USB charging port then plug the other end into a standard AC power outlet 3 Once connected the battery icon will repeatedly flash on the screen 4 If the device has been depleted of battery life it will take a while before a charging indicator appears on screen after it has been plugged to a oower SOUICce 5 When the battery level icon has stopped flashing this means that charging is complete Disconnect the charger from both the electrical outlet and the device ATTENTION Charging must be performed in well ventilated areas with temperatures ranging between 10 degrees Celsius and 45 degrees Celsius Itis normal for the device and charger to become warm during Charging Use only the supplied Starmobile charger Using accessories of other manufacturers or vendors may invalidate any approval or warranty applicable to the device It may result in non operation of the device or loss of information If the device shuts down automatically or indicates Battery is Low charge the battery If the battery has not been entirely used up before recharging the charging time may decrease OPTIMIZING BATTERY PERFORMANCE You can extend your battery s life between charges by turning off features that are not in use You can also monitor how apps and system resources consume battery power To adjust the settings described here first touch the Settings i
5. voids this warranty Warranty is deemed void if the serial number of the unit is removed altered or obliterated including damage from unauthorized firmware upgrades or removal of network lock whenever applicable 5 This warranty is non transferable and will not be honored if incorrectly or incompletely filled out and or the serial number of the unit is removed altered or obliterated If date of purchase is not written warranty shall be based on production date 6 Starmobile shall not be held liable for incidents of loss of data and profit that may arise out of using our Product or while the unit is undergoing repair by our Authorized Service Center 7 This warranty is valid and applicable only in the Philippines NOTE ON DEFECTIVE DEAD LCD PIXELS International standards allow for a maximum of 5 defective pixels per 1 million pixels ISO 9241 302 2008 As such only units with 6 or more defective pixels per 1 million pixels are qualified for repair or replacement If your device has 4 or fewer defective pixels per 1 million pixels third party detection and remedy apps are readily available from Google Play NOTE Starmobile shall not be held liable for problems which may arise from using said third party apps 29
6. Android TV and improved HLS support for streaming OK Google Easy access to information and performing tasks Even if your screen is off you can say OK Google on devices with digital signal processing support such as Nexus 6 and Nexus 9 Talk to Google on the go to get quick answers send a text get directions and more Android TV Support for living room devices User interface adapted for the living room Less browsing more watching with personalized recommendations for content like movies and TV shows Voice search for Google Play YouTube and supported apps so you can just say what you want to see Console style Android gaming on your TV with a gamepad Cast your favorite entertainment apps to your big screen with Google Cast support for Android TV devices Accessibility Enhanced low vision and color blind capabilities Boost text contrast or invert colors to improve legibility Adjust display to improve color differentiation Ow in 68 languages 5 new additions Basque Bengali Burmese Chinese Hong Kong Galician Icelandic annada Kyrgyz Macedonian Malayalam Marathi Nepali Sinhala Tamil Telugu Device set up Get up and running in no time Tap amp go instant set up of your new Android phone or tablet by simply tapping it to your old one requires NFC Whenever you get a new Android phone or tablet you can bring over your apps from Google Play automatically from
7. MEMORY CARD The Starmobile UP Max supports Micro SD cards of up to 32GB in capacity 1 To install make sure that the unit is turned off 2 Open the back casing gently and remove the battery 3 Insert the memory card into the designated slot with the beveled edg oroperly aligned 4 Once the memory card is in place reinstall the battery and the cover gt gt PORTS AND KEYS Please refer to the Quick Start Card Cincluded in the box for the location of control keys and ports Power Key Press and hold to switch on off the device If device is in use press once to turn off screen backlight If device is on sleep mode press once to activate screen display Volume Key Press to adjust ringer volume call volume and media volume during music and video playback Micro USB Port Allows you to connect a Micro USB cable for charging or for data exchange transfer Earphone Port Allows you to plug in an earphone or any external audio device with a 35mm jack NAVIGATION BUTTONS The navigation buttons are located below the touchscreen Back Key Touch to return to the previous screen you were working in even if it was in a different app Once you back up to the Home screen you can t go back any further in your history Home Key Opens the Home screen If you re viewing a left or right Home screen this opens the central Home screen Recent Apps View recently used application
8. and communications standards for Bluetooth devices For a list of the profiles supported by your device refer to the guide of your Bluetooth device or accessory The first time you use a new Bluetooth device you must pair it with the device you wish to connect to so that both devices know how to connect securely with each other After that they should always connect automatically without further configuration To connect to a Bluetooth device 1 Turn on the connecting device s Bluetooth radio e g Bluetooth headset refer to your Bluetooth device s user manual This is usually orompted by flashing blue and or red lights 2 Go to Settings gt Bluetooth on your Starmobile device Z Turn on Bluetooth by toggling the On Off slider The Notifications bar should indicate that Bluetooth is now on 4 Click on the device you wish to connect to This steo may require you to enter a code or passphrase Please refer to the Bluetooth device s user manual 5 If you wish to rename your phone s Bluetooth name identity change the Visibility timeout or view your received files click on the Menu Key 6 To turn off Bluetooth slide the Bluetooth switch from On to Off Android Settings gt gt The Android Settings menu allows you to configure various functions of your device SIM MANAGEMENT Choose which network you want to be active Both networks may be activated at th
9. any of your old Android devices And a whole lot more Tap amp pay easily manage multiple payment apps by quickly switching between them Print preview and page range support Revamped display for battery Bluetooth data usage and Wi Fi settings and new search functionality in settings New device level feedback for Nexus devices in Settings gt about phone gt send feedback Easier sharing with improved ranking of your options within the share menu Android Beam lets you share a file with someone nearby by gently tapping the two devices together Where supported by the hardware your device will wake up as SOON as you pick it up or tap the screen twice Improved hardware keyboard accessory support including support for multilingual emoji input search key and improved app and system key chords gt gt INSTALLING THE BATTERY 1 Make sure the unit is turned off 2 Gently lift the battery cover 3 Align the metal connectors of the battery with the terminals 4 Push the battery in until it locks into the slot 5 Put the battery cover back in place REMOVING THE BATTERY 1 Make sure the unit is turned off 2 Gently lift the battery cover 5 Raise the battery from one end to remove it from the slot 4 Put the battery cover back in place CHARGING THE BATTERY The Starmobile UP Max needs to be fully charged prior to first use 1 Make sure the unit is turned off
10. menu located at the upper right corner of the screen gt select Record FM CAMERA 1 Click on the Camera icon in the Apps menu 2 Click on the settings icon to customize flash exposure resolution settings etc 17 3 Press the shutter button to take photos or press the camera button to take videos 4 Press the switch camera button to toggle between the front and the rear cameras NOTE To take ascreen shot press and hold the Power key and the Volume down button simultaneously This function allows you to take a photo of the entire screen displayed on your device GALLERY The Gallery lets you view photos and pre loaded videos From the Gallery you can also share your photos and videos with your friends via messages Bluetooth or email 1 Click on the Gallery icon in the Apps menu 2 Select the folder you wish to view 3 Swipe to view your photos and videos 4 Select a photo or video you wish to view 5 To share via Bluetooth or to an online account click on the share button on the upper right EMAIL The email application allows you to compose send and receive emails through your regular email account You can configure and access multiple email accounts using this application 1 To configure an email account connect to the Internet first see connecting to the Internet 2 Go to Settings gt Add Account gt Email 3 Follow the onscre
11. you reach the target position For example you can drag to reposition shortcuts on the Home screen Swipe or slide Quickly moves your finger across the surface of the screen without pausing when you first touch So you don t drag something instead For example you can slide a Home screen left or right to view the other Home screens Double tap Quickly tap a screen to zoom in Double tap again to zoom out Pinch When viewing maps web pages or photos place two fingers on the touchscreen at once and pinch them together to zoom out or spread them apart to zoom in Rotate the screen The orientation of the screen rotates with the device as you turn it from upright to its side and back again You can turn this feature on and off GOOGLE SEARCH Google Search can helo you find anything you need on your device or on the web At the too of any Home screen touch the Google Search Bar to type your search term or the Microphone button to make a voice command As you type suggestions from Google web search will appear below the Search Box and results from your device such as apps and contacts will appear below that Touch a suggestion to search for it immediately or touch its arrow just to add the term to the search field without starting to search To change the way Google searches on your device or the web 1 Touch Google at the top of the screen 2 Select the Menu key at the lower left corner of the screen
12. act MAKING A CALL You can place calls from the Phone app the Contacts app or other apps or widgets that display contact information Wherever you see a phone number you can just touch it to dial 16 CALL LOG The Call log displays all the calls you ve placed received or missed It orovides a convenient way to redial a number return a call or adda number to your Contacts Within the Phone app the Call log is under the middle tab Touch a number to call back or touch the icon beside it for more information about the call Arrow icons beside a call indicate the type of call Multiple arrows indicate multiple calls Red Missed incoming call Blue Received incoming call Green Outgoing call MESSAGING You can compose send and receive text messages from your phone You can also compose send and receive multimedia messages which contain media files such as pictures videos and audio files To compose a text message 1 Open the Messaging app 2 Click on the new message icon Z Type the name or the number of the recipient s 4 Type the text message 5 Press send when finished gt E gt FM RADIO 1 To begin insert the supplied headset to the 3 5mm earphone port 2 Click on the FM Radio icon in the Apps menu 3 Scan for available radio frequencies It is recommended to go outdoors when searching for frequencies to get a stronger reception 4 To record by pressing the
13. ation in Maps and to use your location to find local resources 1 To enable Location Services go to your device s Settings menu and select Location 2 Select the location options that you want to use 3 Enable Google Location Services 4 Enable Wireless networks to allow the device to determine your approximate location by using Wi Fi and mobile networks 5 Enable GPS services to allow your device to determine your location to street level accuracy GPS works best when you have a clear view of the sky NOTE Exact instructions for your Android device may vary Not all location options may be available for all devices Some options may be found in a different settings menu DOWNLOADS Downloaded files are stored in the Download directory that s visible when your device is connected to a computer You can view and copy files from this directory 1 Open Downloads and manage downloaded files 2 Touch the Downloads icon from a Home or All Apps screen 3 Touch an item to open it 4 Touch headings for earlier downloads to view them 5 Check items you want to share Then touch the Share icon and choose a sharing method from the list 6 Check items you want to delete Then touch the Trash icon 7 At the bottom of the screen touch Sort by size or Sort by date to switch back and forth 22 USE and Bluetooth Connectivity 4 CONNECTING TO A COMPUTER VIA USB You can use a USB cable to connect your
14. con on the Home or All Apps screen Extending battery life 1 If Wi Fi Bluetooth or GPS are not in use disable or deactivate the function The GPS setting is located in Settings gt Personal gt Location Services 2 Don t leave the Maps or Navigation apps open on the screen when not in use They use GPS and thus more power only when they re running 2 Don t leave the Maps or Navigation apps open on the screen when not in USE 3 Turn down screen brightness and set a shorter Sleep timeout Settings gt Device gt Display 4 If you don t need it turn off automatic syncing for all apps Settings gt Personal gt Accounts amp Sync Note that this means you need to sync manually to collect messages email and other recent information and won t receive notifications when updates occur 5 Ifa mobile or Wi Fi network is inaccessible switch to Airolane mode Press and hold the power switch until the options dialog appears Select irolane Mode gt E gt INSTALLING THE SIM CARD S The Starmobile UP Max can accommodate two SIM cards 1 Micro 1 Regulan To install the SIM cards make sure that the unit is turned off 2 Open the back casing gently and remove the battery 3 Slide in the SIM cards with the beveled edges properly aligned with the card slot s 4 Once the SIM card s are in place reinstall the battery and the cover INSTALLING THE
15. creen from Off to Or CAUTION Standard mobile data rates apply Contact your mobile service provider for more information Frequent use of the Wi Fi Hotspot and mobile Internet affect battery life 2D Setting up your Google Account gt 24 NOTE This step requires you to be connected to the Internet Read Connecting to the Internet for more information 1 Go to the Android Settings menu and select Add Account 2 Select Google and a series of screens will take you through the setup Orocess 4 If you already have a Google or Gmail account use your Gmail address and password to log in 4 If you don t have Gmail or any other Google Account you may create one by clicking on New or by going to www gmail com on your Android Web Browser or on your PC Why use a Google Account A Google Account lets you organize and access your personal information from any computer or mobile device Use Google Play With a Google Account you can play music view movies read books and shop for more in the Google Play store no matter what computer or mobile device you re using as long as you have a Wi Fi connection The same goes for your email text messages or social stream Synchronize and back up everything Whether you draft an email add a contact s phone number add an event to your calendar or take a photo your work gets backed up continuously by Goog
16. d Wi Fi networks click Ada and input the Network SSID Security Type and Password 8 Click on the options key to access advanced Wi Fi options which allow you to modify network notification and sleeo mode as well as check the device s MAC and IP addresses 9 Once your device is connected to a Wi Fi network you can open the browser and input web addresses to access the Internet CELLULAR CONNECTION The Starmobile UP Max is capable of connecting to cellular data services To activate the cellular connection 1 Go to the Settings menu and select More 2 Click on Mobile networks 3 Select Data connection and choose which mobile network you wish to USE 4 If there is still no data connection contact your mobile service provider and ask for the full details of the data service NOTE Only one SIM card at a time can be used for data connection Wi Fi TETHERING HOTSPOT Use the Starmobile UP Max as a portable Wi Fi hotspot to share mobile Internet connectivity with other mobile devices 1 Go to the Settings menu 2 Under Wireless amp Networks select More gt Tethering amp Portable Hotspot 3 Click on the word Wi Fi Hotspot to open the Wi Fi Hotspot settings menu 4 Click on Set Up Wi Fi Hotspot and assign your desired Network SSID hotspot name security type and password Click Save afterwards 5 Slide the Wi Fi Hotspot button at the too of the s
17. device to a Windows computer and transfer music pictures and other files to your device and vice versa Select the Media Transfer Protocol MTP which is supported by most 20 computers If your USB tethering is turned on make sure to turn off this function prior to transferring files between your device and the computer When you connect your device via USB to your computer the USB storage is mounted as a drive and appears on your computer screen You can now copy files back and forth as you would on any other external storage device To disconnect first eject the USB storage drive from the computer before unplugging the cable CONNECTING A DEVICE VIA USB OTG The Starmobile UP Max can be used with a USB On The Go OTG accessory To connect a device attach an OTG cable or attach the device directly to the Micro USB port of the Starmobile UP Max NOTE Certain USB devices which have high power requirements such as external hard drives and high capacity flash drives may not be recognized CONNECTING TO BLUETOOTH DEVICES Bluetooth is a short range wireless communications technology used to communicate between devices over a distance of about 8 meters The most common Bluetooth devices used together with mobile devices are headsets for making calls or listening to music or hands free kits for Cars There are several Bluetooth profiles that define the features
18. e same time See Connecting to the Internet to know how to configure data services DATA USAGE Data usage refers to the amount of data uploaded or downloaded by your device during a given period To monitor your data usage adjust your data usage settings First check your Internet plan and determine what data limits may apply NOTE Your device measures the usage displayed on the data usage settings screen This means that your carrier s data usage accounting may differ Depending on your plan you may be charged additional fees when your data usage exceeds your plan s limit Usage in excess of your carrier olan s data limits can result in steeo coverage charges Data usage settings allow you to Set the data usage level at which you ll receive a warning Set a data usage limit View or restrict data usage by app PROFILES Allows you to configure your ringtones and alerts for calls and messages 22 STORAGE Storage indicates the detailed memory consumption and free memory space of your device whether internal or SD card You can also set the default storage where you want to save your pictures music and other files To do so click Preferred install location and choose from the following options Internal Storage SD Card or Let the System Decide BATTERY Displays the battery percentage and battery consumption patterns of your device ACCOUNTS amp SYNC You can use multiple Goog
19. en instructions Make sure you have your email details such as the full address and password 4 To read or compose emails tap on the email icon in the All Apps menu PLAY STORE To use Play Store to download Android apps you ll need to have a Google account with a Google email either Gmail or a Google hosted domain associated with your device NOTE For any download attempts from Play Store on the web you must have strong connectivity on your device at the time you push the download from play google com connecting your device to the computer via USB cable is not sufficient It is not possible to download the app first to your computer and then transfer the app later to your device 18 Free Apps 1 Navigate to an app you want to install and tap to select it the details screen will appear and you can read more about the app its features and the developer 2 If you want to install the app tap the Download button 3 Tao Accept amp download to accept the permissions for the app Cor press Back if you don t want to download your item will start downloading immediately Paid Apps 1 Navigate to an app you want to install and tap to select it the details screen will appear and you can read more about the app its features and the developer 2 If you want to purchase and install the app select the button displaying the price At this time you may be asked to sign in to your Google Walle
20. ess router is working Check whether your unit is near the wireless router or if there are walls or barriers that hamper the signal from wireless router Check whether the user name and the password are correct The Unit Feels Warm Operating various programs at the same time or high brightness settings may cause the device to get warm Rest your device after every three hours of heavy use to keep it running well Unable to Log in to Your Email Account 27 Check whether the device is connected to the Internet Check if email settings are correct There are Defective Dead Pixels on My Screen International standards allow for a maximum of 5 defective pixels per 1 million pixels SO 9241 302 2008 As such only units with 6 or more defective pixels per 1 million pixels are qualified for repair or replacement If your device has 4 or fewer defective pixels per 1 million pixels third party detection and remedy apps are readily available from Google Play NOTE Starmobile shall not be held liable for problems which may arise from using said third party apps QD Starmobile Warranty A STAR TELECOM ALLIANCE RESOURCES Inc STAR Inc warrants this device to be free from defects in material or workmanship within the specified warranty period under normal use Should this product require servicing STAR Inc will repair or replace any defective part free of charge subject to the ter
21. ions New ways to control when and how you receive messages only get interrupted when you want to be View and respond to messages directly from your lock screen Includes the ability to hide sensitive content for these notifications For fewer disruptions turn on Priority mode via your device s volume button so only certain people and notifications get through Or schedule ecurring downtime like 10pm to 8am when only Priority notifications can get through With Lollioop incoming phone calls won t interrupt what you re watching or playing You can choose to answer the call or just keep doing what you re doing Control the notifications triggered by your apps hide sensitive content and prioritize or turn off the app s notifications entirely More intelligent ranking of notifications based on who they re from and the type of communication See all your notifications in one place by tapping the top of the screen Battery Power for the long haul A battery saver feature which extends device use by up to 90 mins Estimated time left to fully charge is displayed when your device is olugged in Estimated time left on your device before you need to charge again can now be found in battery settings Security Keep your stuff safe and sound SELinux enforcing for all applications means even better protection against vulnerabilities and malware Use Android Smart Lock to secure your phone or
22. le Accounts and Microsoft Exchange ActiveSync accounts on your device You may also be able to add other kinds of accounts depending on your apps Some you can add in the Accounts amp Sync screen as described here Others you add using an app that works with those kinds of accounts For example you can add IMAP and POPS email accounts with the Email app To view the Accounts amp sync settings screen described here 1 From a Home or All Apps screen touch the Settings icon 2 Under Personal touch Accounts amp sync LANGUAGE amp INPUT Lets you select the language for the text on your device and for configuring the onscreen keyboard gt Special Features gt gt 3G SIM SELECTION AUTO Assigned SIM card will auto switch to 3G Go to Settings gt SIM Cards gt choose SIM for cellular data BUILT IN PHOTO EDITING Apply Instagram like filters to photos or use Photoshop like editing tools Open a photo from the Gallery Click on the Menu Button 25 Select Edit DIGITAL TV The Starmobile UP Max is capable of receiving digital TV signals 1 Tap on the Digital TV App from the Main Menu 2 Scan for Channels 3 Select which channel you would like to watch NOTE Signal quality clarity and availability may vary depending on your area To know whether digital channels are available in your area consult the service area map of the TV network EASY MESSAGING Starm
23. le and synchronized with any computer where you use the same Google Account Access from anywhere Check your latest calendar email text messages or social stream wherever you are no matter what computer or mobile device you re USING Keep your stuff secure and available Google works round the clock to orotect your personal data from unauthorized access and to ensure that you get it when you need it wherever you need it Simplify shopping You can connect your Google account with Google Wallet which makes it easy to purchase music books apps and more on Google Play and other online stores Use other Google services Your Google Account also lets you take full advantage of any other Google apps and services that you may want to use such as Gmail Google Maps Navigation YouTube Google Talk Messaging and many more Source support google com 22 Communication gt gt CONTACTS The Contacts application stores and manages all your contacts In the phonebook list interface input the first character of the name you are searching for in the cursor to display all records meeting the conditions Search results will be different due to different input content Select a contact and touch the contact s name Options will allow you to call or write a message to the contact If you touch and hold the contact number additional options will be available to you such as Copy to Clipboard Associate SIM card and IP call cont
24. mation you can adjust your device s lock screen settings 1 From the Home or All Apps screen touch the Settings icon 2 Scroll down and go to Security 3 Select Screen lock 4 Choose the type of lock you wish to use and follow the on screen instructions Once enabled a lock screen display will show up whenever your screen wakes Up Prompting you to enter the pattern PIN or other specified key While the screen is locked you can respond to incoming calls in three ways Touch the white phone icon and slide over the answer reject or send message option Answer call start talking to the caller Reject call decline the call Send a message opens a list of default text messages Touch one to send it to the caller immediately TOUCHSCREEN GESTURES Touch or tap to manipulate icons buttons menus the onscreen keyboard and other items on the touchscreen You can also change the screen s orientation To select or activate something onscreen touch it To tyoe something such as a name password or search terms just tao where you want to type A keyboard pops up that lets you type into the field Other common gestures include Touch amp hold Touch amp hold an item on the screen by touching it and not lifting your finger until an action occurs Drag Touch amp hold an item for a moment and then without lifting your Finger move your finger on the screen until
25. ms and conditions stated herein TERMS AND CONDITIONS 1 Warranty period shall be for one 1 year commencing from the actual date of purchase by the customer STAR Inc will replace any defective part s free of charge Cincluding labor within the warranty period All service calls adjustments repairs or any replacements of defective parts beyond the prescribed warranty period shall be subject to the applicable charges including cost of labor 2 This warranty excludes stylus labels and other external accessories as well as damages resulting from accident transportation misuse abuse negligence natural disaster or use with unoriginal or alternative gadgets other than Starmobile approved accessories as specified in the User Manual These include but are not limited to damages to all external accessories due to normal use or damages resulting in breakage of LCD and or other accessories 3 You are advised to have your unit serviced only by Authorized Service Centers see back page Should servicing be required during the warranty period the product must be presented or delivered prepaid to the nearest Authorized Service Center together with this warranty certificate and the official receipt of purchase In the absence of any oroof of purchase the production date will be used as the base date in 28 determining the warranty period 4 Tampering by unauthorized technicians automatically invalidates and
26. n minerals that may corrode electronic circuits If your device gets wet contact a Starmobile authorized service center 25 Do not use the device in very high or very low temperature environments or expose it to strong sunlight or high humidity Do not use any kind of liquid or wet cloth with strong detergent to clean the device Your Starmobile device comes with photo video recording and sound recording functions Please follow the relevant laws and regulations for using these Photo video and or sound recording of certain places people or events without authorization may violate laws and regulations While using the network functions please do not download files suspected of having viruses Do not install any photos and ring tones that were downloaded from dubious sources Starmobile will not be held responsible for any erratic device behavior arising from these actions STATEMENT Starmobile reserves the right to revise the contents of this User Manual without prior notice For more information about Starmobile visit www starmobile com poh like Happy Man by Starmobile on Facebook follow happymanPH on Twitter or follow happymanph on Instagram 22 Troubleshooting gt gt Poor Cellular Reception Move to an area with a stronger signal or temporarily turn off your device Try again at a less congested time Ask your network service provider for a service area plan
27. obile customized message interfac Auto Save messages as Draft Enable Long Text message up to 3200 characters long 160 characters x 20 pages Auto switch SMS to MMS Cif pictures videos and or music files are attached Pop Up Message Android Keyboard with Enter Key Resend option for failed messages Search function for SMS When a message is received the complete contact name is displayed OVER THE AIR OTA UPDATES Keep your phone up to date even without a PC To check for the latest update go to Settings gt About Phone gt Wireless Update gt Check for Update and follow the on screen instructions STARMOBILE APP STORE Download popular apps and earn points for free apps Go to Apps gt Starmobile Apo Store STARMOBILE SYNC 2 0 Special App by Starmobile that lets users transfer contacts calendars and more via Wi F or Bluetooth Go to Apps gt Starmobile Sync and follow the on screen instructions 24 WIRELESS DISPLAY CAST SCREEN Display your phone s content wirelessly via Wi Fi Miracast and or Chromecast to compatible TVs or Projectors To pair a display Go to Settings gt Display gt Wireless Display WIRELESS PRINTING Print anything directly from your phone using a compatible printer Go to Settings gt Printing Q2 Safety and Notice gt gt This section contains important information pertaining to correct and safe
28. ortant stuff right within reach and interact with your favorite apps directly from your home screen with widgets see the latest sport scores view your favorite photos check the weather or peek at your inbox all without having to open different apps or leave the home screen Notifications An easy to read notification tray gives you quick access to your calls incoming texts and new emails in a non intrusive way Multi tasking With Android you can quickly and seamlessly switch between apps and pick up whatever you were doing Juggling multiple tasks at once on a mobile device has never been easier Voice typing and actions Control your Android device with your voice Simply touch the microphone on the keyboard and start talking to write emails SMS or any other text more than 30 languages supported Text appears in real time so there s no waiting Photos and videos Capture special moments with great photos and videos explore your shots and quickly share your favorites in any way that you want WHAT S NEW WITH ANDROID 5 LOLLIPOP source www android com Material Design A bold colorful and responsive UI design for consistent intuitive experiences across all your devices Responsive natural motion realistic lighting and shadows and familiar visual elements make it easier to navigate your device Vivid new colors typography and edge to edge imagery help to focus your attention Notificat
29. re quite like Android Google engineered Android and Google s own apps run best on it And with millions of apps games songs and videos on Google Play Android is great for fun and for getting things done Android devices come in all kinds of sizes with all sorts of features and at all sorts of prices With Android you re in control of your mobile experience Your stuff always available no wires needed When you sign in to your phone or tablet with Google you can access all of your Google stuff contacts photos Gmail and more quickly and easily You can also enjoy all of your favorite entertainment across your Android devices and even your computer no wires NO SYNCING Play everywhere you go Google Play is the easiest way to enjoy all your favorites more than 700 000 apps and games millions of songs thousands of movies and TV shows the world s largest collection of eBooks and a growing selection of magazines With Google Play there s no wires no hassle just pure entertainment You can now read listen and watch anywhere you want on your tablet phone or in any browser at play google com Powerful simple and beautiful Millions of people use Android because it s so powerful yet still so easy The home screen apps and widgets are simple to use right out of the box but completely customizable With Android you can create a unique mobile experience that s just right for you Widgets Put the imp
30. s FAVORITES TRAY The favorites tray is located in the screen just above the navigation buttons It displays the same set of functions regardless of which home screen you are VIEWING Dialer place a call or see your call log Contacts view your phonebook All Apps see all your apps and widgets Messaging create or read text messages Camera turn on the camera HOME SCREEN The middle of your Home Screen can hold app and widget icons plus folders To open an app folder or widget touch its icon To see additional Home screens swipe your finger quickly left or right NOTIFICATIONS BAR The notifications bar is located at the top of your screen Here you ll see icons which display the current wireless and network connection strength battery level time and other reminders Icons on the left tell you which apps have sent you notifications for example that a message has arrived or it s time for a meeting Icons on the right display the current wireless and network connection strength battery level time and more To see the entire notifications bar swipe your finger down from the top of the screen gt Basic Operation A TURNING THE POWER ON AND OFF 1 Press and hold the Power Key until the device switches on 2 To turn the unit off oress and hold the Power Key and select Power Off or Restart USING THE LOCK SCREEN To protect personal infor
31. t account if it s your first time to make a purchase on Google Play 3 Use the drop down menu to select a payment method or add a new card 4 Press Accept amp buy to accept the permissions for the app and complete your purchase If you ve enabled a PIN code for purchases you ll be asked to enter it at this time 5 Your app will begin downloading on your device once payment is successfully authorized CALENDAR The Calendar app lets you view and edit your schedule When you first set up your device you may have configured it to use an existing Google Account such as Gmail or you created a new one The first time you open the Calendar application on your device it displays any existing calendar events from that Google Account on the web As you edit events from any mobile device or web browser they are synced automatically across all devices To change the Calendar view touch the date at the too and choose Day Week Month or Agenda Swipe to scroll vertically or horizontally In the Day or Week views soread your fingers apart or pinch them together to zoom in Or Out From any of these views you can Read or edit event details Touch an event to view its details 19 Manage events and calendars Touch icons across the top or the Menu button to search or create events return to today or adjust settings MAPS You must have Location Services turned on to view your loc
32. t devices like the Nexus 9 brings desktop class CPUs to Android Support for 64 bit SoCs using ARM x86 and MIPS based cores Shipping 64 bit native apps like Chrome Gmail Calendar Google Play usic and more U ure Java language apps run as 64 bit apps automatically Media Bolder graphics and improved audio video and camera capabilities Lower latency audio input ensuring that music and communication applications that have strict delay requirements provide an amazing realtime experience Multi channel audio stream mixing means professional audio applications can now mix up to eight channels including 51 and 71 channels USB Audio support means you can plug USB microphones speakers and a myriad of other USB audio devices like amplifiers and mixers into your Android device OpenGL ES 31 and Android extension pack brings Android to the forefront of mobile graphics putting it on par with desktop and console class performance A range of new professional photography features for Android Lollipop that let you Capture full resolution frames around 30 fps Support raw formats like YUV and Bayer RAW Control capture settings for the sensor lens and flash per individual frame Capture metadata like noise models and optical information State of the art video technology with support for HEVC to allow for UHD AK video playback tunneled video for high quality video playback on
33. tablet by pairing it with a trusted device like your wearable or even your car New Quick Settings Get to the most frequently used settings with just two swipes down from the top of the screen New handy controls like flashlight hotspot screen rotation and cast screen controls Easier on off toggles for Wi Fi Bluetooth and location anually adjust your brightness for certain conditions Then adaptive brightness will kick in based on ambient lighting Connectivity better internet connection everywhere and more powerful Bluetooth low energy capabilities mporoved network handoffs resulting in limited interruption in connectivity For example continue your video chat or VoIP calls without interruption as you leave the house and switch from your home Wi Fi back to cellular mproved network selection logic so that your device connects only if there is a verified internet connection on Wi Fi Power efficient scanning for nearby Bluetooth low energy CBLE devices ike wearables or beacons New BLE peripheral mode Runtime and Performance A faster smoother and more powerful computing experience ART an entirely new Android runtime improves application performance and responsiveness Up to 4x performance improvements Smoother UI for complex visually rich applications Compacting backgrounded apps and services So you can do more at once Support for 64 bi
34. usage of your device Read carefully before using your device Your Starmobile device supports an Airplane mode function Set your device to Airolane mode when boarding an aircraft or completely switch it off Using wireless devices in an aircraft may be dangerous to the operation of the aircraft disrupt pilot ground communications and may be considered illegal Power off your device in all fuel chemicals or blasting areas Keep the device away from children Observe local laws and regulations when using your Starmobile device Do not operate while driving Switch off your device in the hospital or other areas that prohibit the use of mobile devices These may adversely affect electronic equioment and medical devices such as pacemakers hearing aids and other similar equipment Non original accessories and components do not qualify for warranty repair Do not dismantle the device or accessories Otherwise Starmobile will not be held liable for damages as the device and accessories will not be covered by the warranty Your device must be charged in a well ventilated and cool environment and away from flammable and explosive materials In order to prevent demagnetization please keep your device away from all magnetic sources such as disks credit cards etc Keep the device dry Precipitation humidity and all tyoes of liquids or moisture can contai
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