Home

BeAware Corporate 7.1 Admin User Manual

1. Phone Number fr2s3206000 C C C lt lt lt lt W Fax Number EE Lock your licenses to this hardware key o0 11 11 34 841F Hardware key Select the appropriate network card ID if server is using multiple network cards OK Cancel Screen Capture 33 Activating License Enter all information above for whom the software will be registered to To ensure that no copies of the software may be shared with unlicensed users your registration is tied to the ID number of the network card installed on the machine By default the active network card is selected automatically If multiple cards exist in the machine select one of the cards to tie your license to If for any reason the card is removed permanently from the system you will need to contact your sales representative or vendor for replacement keys in order to use BeAware User Manual 43 BeAware Corporate Edition Admin Console Once you have entered all of the information and selected the network card to lock your license to click OK button to activate the category Confirmation of the activation will be displayed immediately Activated license key is indicated by an open lock icon Q Delete Press on Delete button to delete the license key that is added but not activated There are three categories of License Manager which are Server Add license for the Server Only one server license can be
2. Screen Capture 10 Chat Screen The Chat session window displays the following information Time Captured Displays the date and time the user started the chat session Screen Names Displays the chat screen names of the user Duration Displays the duration of chat sessions Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Captured Screen Names Duration and Windows Username List to sort the record User Manual 19 BeAware Corporate Edition Admin Console z Kecentive Email Email tab displays the information of all the Emails sent and received by the user BeAware supports all major email clients like AOL Yahoo MSN Excite and Outlook BeAware Server Admin DEK Logged In As E BeAware Server Admin PC Activity Windows Username All Users 7 Machine Name AlMachnes v Applications Chat Sessions l Web Sites Emails i Chat Ca Screen Captures View sent and received emails Supports AOL Yahoo MSN Excite Outlook Web Sites ta Received email Ze Windows Sessions Search Activity eh PC Activity Alerts amp T
3. Screen Capture 6 Filters Machine Name User Manual 15 BeAware Corporate Edition Admin Console z Kecentive Navigation Buttons The application is equipped with navigation buttons 2 fs that allow you to view a page of records The Next Button will display next page of output and the previous page will display previous page of the output In addition to this you can also type in the number of page you want to view and the output of specified page will be displayed For example if you type 2 in the page number box the second page of output will be displayed Example Typing 4 in the page number box will display fourth page of output 4 BeAware Server Admin Logged In As Q Ascentive BeAware Server Admin PC Activity Windows Username All Users Machine Name All Machines x Applications Chat Sessions Emails C9 Screen Captures Web Sites ae Windows Sessions f Tue 10731 025949 PM Search Activity Tue 10 31 2006 04 35 02 PM Adobe Acrobat 7 0 B PC Activity Alerts fj Wed 11 01 2006 02 45 44 PM Adobe Acrobat 7 0 Relationship f Wed 11 01 2006 09 47 34 PM Adobe Acrobat 7 0 Profiler fj Wed 11 01 2006 09 49 33 PM Adobe Acrobat 7 0 fj BCE Reports 68 Fri 11 03 2006 10 10 49 AM Adobe Acrobat 7 0 fij Tue 10 31 2006 01 58 49 PM BCSAdmin Settings 5 T 4004 mone 3 60 0 nwd neca ass ej Users 4 7 System Settings Workgroups Program Location C PROGRAM FIL
4. Screen Capture 52 Error report File Location Screen After Clicking on Finish button a confirmation box will be displayed Error Reporting System i Your Error Report file has been successfully created at C Documents and Settings praveen kumar LIONKING Desktop 05 26 2008_15 30 25 zip Screen Capture 53 Error report File Confirmation box screen User Manual 60 BeAware Corporate Edition Admin Console r Kscentive Troubleshooting Admin Console displays an Error Manager dialog in case any Database connection error Network error Server occurs during execution of Admin Console This dialog displays technical information as well as troubleshooting information about an error Server connection can not be Cause established 1 Check the cable connecting the Solution server and the client machines to the network 2 If this doesn t solve the problem then restart the BeAware service on the server machine Error Failed to communicate with BCS Server If H W key option of Activate License Screen is empty Error Server cannot be activated since no Check that the network card is network ID Cause working properly If possible remove and reinsert network card Try restarting the machine Solution Causa The users list is not displayed in Server Status Screen Error Unable to retrieve user information Please try restarting BCS Admin Solution Console R
5. AF 12 04 3 deepalichouras nish Deepali C PR N This chat is being monitored by Be Aware with Chatwaich Show Recent Messages F5 El ashish appears to be offline and will receive your messages after signing in You can also send a message to ashish s mobile device x Send an SMS Message Ctr T El You currently appear offline to ashish Screen Capture 21 Relationship Detail Screen User Manual 32 BeAware Corporate Edition Admin Console Ascentive BCE Reports The BCE Reports has been designed to allow administrators to view various reports based on Applications Chats Emails Websites and Keyword alerts The following screen displays the view of BCE Reports You can view BCE reports based on date ranges for Workgroups for Windows Users or for Machines If the user has selected to view reports based on Workgroups he or she will not be able to view reports based on Windows Users and Machines For all the reports you need to select a report name from the list and then only you can select the report criterions You need to select Filter By Date option before selecting Filter By Time option L3 BeAware Server Admin Logged In As t Ascentive BeAware Server Admin admin Pc Activity BCE Reports BCE Reports provide consolidated information of monitored data f Applications Select report you wish to view You can set additional filtering options by selecting the tabs below
6. Machine Name Michel User Name Michel Capture Time Fri 11 03 2006 02 33 16 PM Me Overview E about 1 af Delete all Screen Capture 13 Screen Capture Screen The Screen Shot tab displays the following information Time Captured Displays the date and time the screen capture was taken Machine Name Displays the target machine s name Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete all This button deletes all the entries for the selected filters and not just the listed entries Slide Show Click on slide show to view the captured images in slide show e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Captured Machine Name and Windows Username to sort the record User Manual 22 BeAware Corporate Edition Admin Console cente Click on Slide Show to view the captured screens in Slide Show mode Screen Capture Slide Show Slide 1 of 555 NER Fri 11 03 2006 02 33 16 PM Click the image below for full screen view UM Select Remote Computers and Change Thes pbions Select computers by chehing the chach bar Change Uy satteags and cick Save Options to update the settings on ai remote computers StteenCactue Web Onire UserActity Parse Tine i wach hited n
7. Applicati SPEREN Existing Workgroups G2 Chat Sessions Workgroup Name Workgroup Description J Emails Advertising This is an advertising group Accounts This is an Accounts group Human Resource This is an HR group Employee Relationship This is an ER group Web Sites WkaT tial WkgTiial Ay Windows Sessions Games This is games workgroup Security Security personnel BeAware Server Admin Console Ca Screen Captures Search Activity Gh PC activity Alerts Relationship B Are you sure you want to delete the selected workgroup Profiler fy BCE Reports Settings i Users Gg System Settings ou Create a View and Edit m Delete en Delete All gs Workgroups ue Overview Ka About Screen Capture 45 Deleting Workgroup Deleting All Workgroups The Delete All button on the workgroup screen allows you to delete the selected workgroup Following are the steps to delete a workgroup Click on the Workgroups option on the left pane of the application window The screen as shown in screen capture 38 will be displayed Click Delete All button The application will display a confirmation message as shown in screen capture 41 If you click Yes all the workgroups will be deleted Gi Ted User Manual 56 BeAware Corporate Edition Admin Console z Kscentive BeAware Error Reporting System BeAware Error Report in BeAware Corporate Edition Software gathers all relevant
8. Thu 08 02 2007 05 33 21 PM Thu 08 02 2007 05 34 32 PM lt Total Seat Licenses 1 Used 1 Available 0 Clients Presently Active 1 Legends Success Failure Inactive User Admin Console Qj Corporate Agent Screen Capture 34 Connection Status Screen e Machine Name Displays the machine name of the user User Manual BeAware Corporate Edition Admin Console Ascentive e Windows Username Displays the logged in user s name on the target PC e Client Type Displays the category of the user e Client Version Displays the version number of the application which is installed on client s machine Local Connection date time Displays the information on which day date and time the client get connected to server e Status Displays the status of monitored machine At the bottom of this screen it shows total seat licenses purchased number of used licenses and remaining licenses If the status displays Client Limit Exceeded then this error is encountered when clients connected to BeAware server exceeds the number of Seat licenses If the status displays Authentication Failure then this error is encountered when a monitoring client tries to connect to the server with incorrect username password Backup Restore Backup Restore facility allows you to store data from database server to your hard drive You can also restore data from the hard drive to database server Click on Syst
9. 11 26 38 AM D BCS Backuphswpnil backup20080820 194208 8 20 2008 7 42 09 PM D BCS Backup tt backup20080828 112053 8 28 2008 11 20 53 AM Browse Restore Paths Click on Select folder Restore Folder window display Double click on selected folder Folder shows in source folder box Click on Restore Now Your database restores on Server Clicking on Reset button will remove the folder name from Source Folder field If the selected folder is not a valid restore path then it will delete from Browse Restore Folder dialog Server Alerts The function of Server Alerts is to set up email alerts for server notification and warnings Click on System Settings below the title Settings Click on Set Server Email Alerts button in Backup Restore window Clicking on Set Server Email Alerts button will redirect you to Server Alert window of System Setting Server Alert setting details display on your screen User Manual 47 BeAware Corporate Edition Admin Console E BeAware Server Admin Logged In As admin PC Activity Applications Chat Sessions Emails OS Sereen Captures Ascentive ee BeAware Server Admin B eea E Greene i chus eso i Sender Server Email Alerts Set up email alerts for server notifications and warnings To enable Save Alert button select at least one Alert category and enter email address Click Configure to set SMTP server se
10. Opened Thu 12 20 2007 06 02 54 PM We Overview Time Closed Thu 12 20 2007 06 03 01 PM m About Duration 7 Sec X Delete Delete All L 5 Screen Capture 5 Filters Windows User Name User Manual 14 BeAware Corporate Edition Admin Console Ascentive Machine Name Click on the Machine Name dropdown list to display the names of all the machines monitored by BeAware Select the desired machine name from the drop down list It will display the data uploaded from that specific machine only These filters can be used in combination to display the most relevant information as required by you BeAware Server Admin Logged In As Eene BeAware Server Admin PC Activity j Machine Name AlMachnes All Machine Applications KMRUNAL Chat Sessions d Emails Ca Screen Captures B web Sites AP Windows Sessions f Tue 10 31 2006 02 59 49 PM Search Activity 68 Tue 10 31 2006 04 35 02 PM Bi PC Activity Alerts G Wed 11 01 2006 02 45 44 PM fj Wed 11 01 2006 09 47 34 PM G Wed 11 01 2006 09 49 33 PM fy BCE Reports 68 Fri 11 03 2006 10 10 49 AM fj Tue 10 31 2006 01 58 49 PM Settings Ba T 10009 inne mcn en ned ej Users Qg System Settings i Workgroups Program Location C PROGRAM FILES OUTLOOK EXPRESS MSIMN EXE Relationship Profiler Time Opened Thu 12 20 2007 06 02 54 PM We Overview Time Closed Thu 12 20 2007 06 03 01 PM B About Duration 7 Sec a bl
11. Sites Web Sites Visited Ze Windows Sessions B 2 n 11 03 2006 02 30 13 PM http waw kotak com Michel vr SRG Fri 11 03 2006 02 28 34 PM http chalain livejoumal com 39332 html Michel eh PC Activity Alerts Fri 11 03 2006 12 05 35 PM https ctools umich edu access conte Michel Relationship s Fri 11 03 2006 12 04 55 PM http www google co in search hleent Michel Profiler Fri 11 03 2006 12 04 44 PM http www google co in Michel f BCE Reports s Fri 11 03 2006 11 54 03 AM https www orkut com GLogin aspx Michel 18 Fri 11 03 2006 11 54 02 AM http www google co in accounts Log Michel HE 7 43 00 JANNE 1343 00 47 Abd kitos Le mech o oco Msn del iot ooa bdieh nt lt 4 Settings s Users System Settings idm Workgroups Selected URL http www yatra corn de Overview m About X Delete Screen Capture 15 Web Sites Screen The Web Site window displays the following information Time Captured Displays the date and time the user visited the specific web site Web Site Visited Displays the address of the websites which were visited by the user Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete all This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently d
12. group Human Resource This is an HR group Employee Relationship This is an ER group Web Sites wk Trial WkgTrial ae Windows Sessions Games This is games workgroup 3 Screen Captures Search Activity Workgroup Description This is games workgroup eB PC Activity Alerts Relationship Profiler ti BCE Reports Settings P p sl ft B zm Delete ex Delete All eh Users System Settings ie Workgroups We Overview BR About Screen Capture 42 Workgroups Screen The Workgroup option on the left pane of application allows you to perform all operations related to workgroups Following operations are allowed on workgroups Create Workgroup The workgroup screen displays all the existing workgroups You can also create a new workgroup in the application Following are the steps to create new workgroup Click on the Create button on the workgroup screen A new screen will be displayed Enter the workgroup name Enter the description of workgroup This is optional OU Se Select the type of members from Member Type list You can select from the options of All Users or All Users You can select None if you don t want to include existing members 6 Depending on the selection made in Member Type list a list of members will be populated in the Available Members section 7 Click the member you want to include in workgroup and click Add button Th
13. received Screens viewed Websites visited User s login logout and shutdown history and Private Time activations if this feature is turned on For ease of data retrival some filtering sorting dropdown options are provided These are common to all of the sections of the View PC Activity Screen These are Windows Username Machine Name and Jump to Windows Username Click on the Windows Username dropdown list It will display the names of all users whose systems are monitored by BeAware Select the desired Windows User Name from the dropdown list It will display the data uploaded by the specified user only 4 BeAware Server Admin Loggad In As Q Ascentive BeAware Server Admin PC Activity Windows Username fAlUses x Machine Name All Machines Applications Chat Sessions Emails C9 Screen Captures web Sites AF Windows Sessions f Tue 10 31 2006 02 59 43 PM Adobe Acrobat 7 0 fj Tue 10 31 2006 04 35 02 PM Adobe Acrobat 7 0 Bi PC Activity Alerts K Wed 11 01 2006 02 45 44 PM Adobe Acrobat 7 0 4 Relationship f Wed 11 01 2006 09 47 34PM Adobe Acrobat 7 0 Profiler 68 Wed 11 01 2006 09 49 33PM Adobe Acrobat 7 0 fj BCE Reports f Fri 11 03 2006 10 10 43 AM Adobe Acrobat 7 0 G Tue 10 31 2006 01 58 49 PM BCSAdmin Settings Ber anie nnn ns ennn mes nana s lt s Users System Settings Search Activity ex Workgroups Program Location C PROGRAM FILES OUTLOOK EXPRESS MSIMN EXE Time
14. select options under the Windows Users or Chats Machines tabs E Users Chatting Most Frequently B Favourite Chat Clients Select to generate report for Workgroups I Top Chat Partners Emails Workgroup Employee Relations j ig U ly Using V g red iim Members Available Top Mail Recipients E Most Frequently Used Webmai Webmail Services Used in the E Webmail Services Used in the B Websites x lt gt de Overview BR About User Manual a E rn Ascentive Screen Capture 25 Reports by Workgroups 37 BeAware Corporate Edition Admin Console Ascentive User Management User Management manages BeAware server users E BeAware Server Admin Logged In As t KscentiveD BeAware Server Admin admin PC Activity Manage BeAware Server Users Select Username for details Fields marked with are mandatory Usemame Username 545 ER Chat Sessions i Password aen Emails user First Name 3 Applications Screen Captures Web Sites Last Name ae Windows Sessions Job Title Search Activity E mail i PC activity Alerts 9 Relationship Profiler t BCE Reports Description Default Admin Account Vv VF set Settings E Users 2 Admin Users Users that can login into Server Admin Console and upload information System Settings 2 Non Admin Users Users that can only upload informa
15. the Options Provided Below 08 29 2008 C Data Older than j Days Data Recorded for Windows User ai Users z Data Recorded for Machine Data Recorded Before All Machines X Ez gt Data Recorded for Work group Select Activity v Applications v Chats v Emails v Screen Captures Iv web Sites v Windows Sessions Cancel Screen Capture 39 Data Filtering Options Here you need to specify which data should be considered for deletion Data Recorded Before This option selects all the data captured before the given date Data Older than You can keep latest data and delete data older than the days specified here Note Only one of the options of Data Recorded Before and Data older than can be selected at a time Data Recorded for Windows User Check the box first to enable this option Then Specify the Windows username whose records you wish to delete from the drop down If Windows user is not specified data of All Users will be deleted Data Recorded for Machine Check the box first to enable this option Then select the machine name from the drop down If machine name is not specified data of All Machines will be deleted Data Recorded for Workgroup Check the box first to enable this option Then select the workgroup name from the drop down If no workgroup has been created then this option will remain disabled Until at least o
16. 10 Overen Screen Let SCEE 11 Ee 5 ke hc hd Se Gueindian eae nn ie Ap Psisniawnwintsn EE E 11 APPliC HONS an nan oe an zaan vaan baan gaabaatacnamssdsiabseaiaiean Saan anak a ene seinen era EUER ERN a ae aaa et Xiao 11 SLIDES 11 dul zc eR eeen na jegens enn nae 11 Screen Captures nn 11 M hEcrc 11 WindoWs7SesSlON Aere vate Sivas aerden oenen eene nial sv ewe rud voe meae exe E EE EK ee e EE KP vile Ea 11 Searen CUM ICY DELE 11 ON eris sanneke deekie wie ste ste te strait wit it wires nich taints vane ole a nate iea nein etnies leu testmaireimeinetne na ee 11 Rela tionsbip PEOfl BE meerendeel allte aad te lenten amen aaneen gege aleen 11 BCE REPOS rer re eruit RS AAPA I GR RR deat R pg o Si sen ari cera iaaa RB GR AAE rA ISISI ERES 12 SCUlinGS 25 5 ecascresss dede daten trasbrsncenasaaranesinaatreresantstresas tes diane sdeescuraseranacnseseiiestretas tees ehaa nnee dean denn 12 User Management erneut sers ee ER ARR re AURA AY EUR binen RUSS R EFE Teen AREE AREA EA A OL 12 System Settings ia anssen o mener ee FUCHS RR OD RR antennae BUT FUR SUCK EXC ECC AGE Y GRO CERRO DN OR 12 WOPKGFOUPS iiiter heten newer a S I DII I LL shen etc secu NENNEN bede RE SER RR TR RT heeej 12 OVERVIEW miroir inei raa II 12 Ovemvaow Sareen Ren Sce EE 12 View PC NL os usesusu veh ea sas veran prn ta RU canis eanal RR RARE SR N
17. BeAware Corporate Edition Admin Console z Kecentive User Manual BeAware Corporate Edition Admin Console Version 7 1 Ascentive LLC User Manual 1 BeAware Corporate Edition Admin Console z Kecentive Copyright Notice Copyright 2008 Ascentive LLC All Rights Reserved This document is protected by copyright law and internationals treaties Unauthorized reproduction or distribution of this document or any portion of it without prior permission from Ascentive LLC may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under the law Trademarks Ascentive the Ascentive logo and BeAware are trademarks of Ascentive LLC AIM and AOL are registered trademarks or trademarks of America Online Microsoft Windows MSN MSN Messenger Outlook Outlook Express Hotmail and Internet Explorer are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries Yahoo and Yahoo Messenger are registered trademarks of Yahoo Inc IncrediMail is a registered trademark of IncrediMail Thunderbird is a registered trademark or trademark of Mozilla User Manual 2 BeAware Corporate Edition Admin Console z Kecentive Table of Contents Copyright NOLGE ct 2 Trademarks sihan a TE 2 Table of Contents snie ET 3 pa e A E E E 7 What 1s BeAWare Corno Savar EEE 7 stie Sar En 8 deg mo cn En 8 SSunes rar Acvanced Us EEP 9 eee he EERERERETET TTL TOLLIT DL EDT
18. C Activity Alerts Relationship Profiler ti BCE Reports Settings ed Users Gg System Settings Grew Bo Delete amp Save User 2 Assign Workgroup de Overview BR About Screen Capture 29 Assigning Workgroups Whenever administrator logs in after the assignment of workgroups the main screen will reflect the workgroup name in the Workgroup list The members of selected workgroup will be displayed in Workgroup Members User Manual 40 BeAware Corporate Edition Admin Console Li BeAware Server Admin Logged In As admin PC Activity f Applications Chat Sessions Emails C9 Screen Captures Web Sites Windows Sessions Search Activity PC Activity Alerts Relationship Profiler BCE Reports Settings b Users System Settings Workgroups We Overview BR About Ascentive q Ascentive BeAware Server Admin View relationships through Profiler The Relationship Profiler shows you the relationships of people in your organization based on their emails and instant message chats Select a Windows User or PC at your company to view a specific Relationship Profile You ll see the mast common senders and receivers of their chats and emails so you know who they are corresponding with most frequently Workgroups Accounts v Workgroup Members All Machines unts From 12 05 2007 gt Advertising Category A Show Employee Relationship Games
19. Click Generate Report to view your reports By assigning a user to a workgroup they Chat Sessions will only be able to view data recorded from the users in that group Emails G Applications Date Workgroups Windows Users Machines C3 Screen Captures E Top Applications Executed Applications the Users are Spe Web Sites E Top Application Users T r Users Spending the Most Time x AN Windows Sessions le Chats Filter by Date From 12 01 2007 v Search Activity B Users Chatting Most Frequently O Today BPC adivity Alerts Bl Favourite Chat Clients O Past Week To 12 31 2007 zl Eg Top Chat Partners Past Month Relationship F Emails us Past 6 Months Profiler IB Users Most Frequently Using V By BEE Reports Top Mail Senders Past Year EE Top Mail Recipients specify Dates Settings Most Frequently Used Webmai Webmail Services Used in the oh Users E Webmail Services Used in the Websites v Check the box s below to filter your results by date and time From 12 01 02 PM To 12 01 02 PM System Settings gt Generate Report We Overview BR About Screen Capture 22 BCE Reports Screen All the options in the dialog box are disabled unless you select any report option from the displayed options Viewing Reports You can easily view the selected report in BeAware Application It allows you to view reports based on applications chats Emails Websites an
20. ES ASCENTIVE CORPORATE SERVER ADMIN BCSADMIN EXE Time Opened Thu 12 20 2007 04 30 17 PM We Overview Time Closed Thu 12 20 2007 04 30 32 PM iw About Duration 15 Sec X Delete s Delete All Screen Capture 7 Navigation Buttons Printing Information From BeAware For saving and printing the recorded information one print button with a magnifying glass is given in the below part of the screen This is common to all the sections of the View PC Activity Screen except Screen Capture Screen In Screen Capture Screen it prints the currently selected image along with its details User Manual 16 BeAware Corporate Edition Admin Console z Kecentive 4 BeAware Server Admin Logged In As t cente BeAware Server Admin PC Activity Windows Username All Users Machine Name AlMachines 5 Applications Chat Sessions n iei G emais SA je CB Screen Captures View applications launched by user Web Sites Ar Windows Sessions app aho a f Tue 10 31 2006 02 59 49 PM Adobe Acrobat 7 0 Search Activity f Tue 10 31 2006 04 35 02 PM Adobe Acrobat 7 0 Bi PC Activity Alerts f Wed 11 01 2006 02 45 44 PM Adobe Actobat 7 0 Relationship f Wed11 01 20060947 34PM Adobe Acrobat 7 0 Profiler Wed 11 01 2006 09 49 33 PM Adobe Actobat 7 0 fj BCE Reports 8 Fri 11 03 2006 10 10 49 AM Adobe Acrobat 7 0 ff Tue 10 31 2006 01 58 49 PM BCSAdmin a Ten 10009 Ne 0 c0 nv ners aus lt Settings s Users 2 S
21. Human Resource Legends ei Chat m Ernail Screen Capture 30 Workgroups and Workgroup Members Lists System Settings System Settings manages License Keys backups setting server alerts License Manager User Manual Ascentive 41 BeAware Corporate Edition Admin Console z Kecentive E BeAware Server Admin Logged In As Q Ascentive BeAware Server Admin PC Activity f Applications By License Manager p Connection Status Backup Restore Ip Server Alerts Chat Sessions Product License Manager Emails License Category GEEN v Select the License Category you want to manage C9 Screen Captures Serial Number Verification Key License Count Web Sites j 3AADB2BFS4844DDD 18FABDIESO7BF379 10 Windows Sessions j ADI3DEB7DACSBASE EF4140363DI3CA4B 10 Search Activity PC Activity Alerts Relationship Profiler ti BCE Reports Settings License Summary Total Server 1 Seat 20 ej Users Activated Server 1 Seat 20 System Settings de Overview To use your BeAware software you will need to Add and Activate all of your Server and Seat licenses E About aa Pe Screen Capture 31 License Manager Screen License Keys There are two types of License Keys o Server Activates the BeAware Server to allow uploading storage and viewing of data o Seat The seat account can be used as Admin or Agent Admin accounts a
22. R VY C AEEA AEA SOGNENE EAEE i 12 Search ACINIC M EET 12 PC ACUVIDY NN sce cmeasastececete tame tcaswemavsn IRIRESISR TASA AG AR AR Se In ion Se seemed deu a RR RRRRAGR AGE DARAS AR PR ER SESS 12 Relatioriship PEOfI BE uscita ntadesign nupnvate ligari 12 BEE RE POMS i onsen een 13 User Management mum mms ter C TC CUL ER dere kn co V CU ER COR Ce DR a 13 System SEt NGS Annan ete eenen naemen enn eden ene an rire riverine enne 13 pose PDC GS ERRQCQCQCRECRILIL LL 1111111121222 727220 14 Egi ro er RD CO Ro e A ONES AWIIIG eene RH RR RH 16 APDIIGALIONS RERO 17 EE 19 uLm M 20 fer e ulm M REETT 22 Wep Sites an ED 24 Windows Sessl mnt internaat tnt tente nnee tekent ara iraia ai rria NaN 25 Sed rehACHMIEY Rem 26 Search Criteria em 26 Search Result ren satan enen enn e enen ASENSI SASE NESAS ES ENES Gahan elen SESA sasscnsainansnan RED Ennens 27 PE ACCIVIEY ALIS 0555515553 583 RAS Enne EERE GEENEN EERE ERIS ORIS ee 29 PG Activity Alert SEEING mre enden eenander a cana 30 Relationship iPrOMER cis wens vane doet de nn eo n Exe nex e wone daa van annuel dam ee des ant wae FER wenen wa dank 31 O met ole gor 33 VIEWING Reportsnsnsnrmer S 33 User Managemient iiiiiias in na nsn rona ar aa PRA EAR ERR RE EAR RR AX venen ste
23. Selected Conputers Monsceng and Uploads Cha Your netmede s comoutess Selected computers w fancy Configure Monitoring and Uploads Settings a B Coe em Select Sere oO Y 3 WB Uptosd Acties To Server Caporste Server Oe var N Oe visant x ta C Stow System Tray loon Detweecon Oe vans cn Remote Concuter Ae noo Oe vina Tha utamane ard password lets remote machanes vararat PC e s actrety to the Bolware term Username sd Passwort 777 UU I Screen Capture 14 Slide Show The user can set the following options while viewing the Screen Captures in the slide show e The user can view the slide in Normal Fast or Slow mode by selecting the desired mode from the drop down list given e The Screen Capture Slide Show gives the information on which day date and time the Screen was captured e Buttons for Play Pause and Stop is given Play Button Pause Button v Stop Button e Double click on the image shown in the slide show it will be displayed in full screen User Manual 23 BeAware Corporate Edition Admin Console z Kecentive Web Sites Web Sites tab displays URL of the web sites visited by user BeAware Server Admin Logged In As t Fscentive gt BeAware admin Server Admin PC Activity Windows Username All Users v Machine Name All Machines Applications Chat Sessions Applications le Emails B Screen Captures CB Screen Captures View web sites visited by user Web
24. Subject CC and Windows Username to sort the records 3 If both Sent Mail and Received Mail option of Search Criteria is selected Time Sent Received Displays the date and time the user sent the mail To Displays the receiver s email address to which the mail was sent From Displays the sender s email address Subject The subject displays the subject of the mail which the user has sent CC Displays the CC information of the mail Windows Username Displays the logged in user s name on the target PC Note Click on Time Sent To From Subject CC and Windows Username to sort the records On selection an item from the search result displays an email message If the search result is for URLs category then following information gets displayed e Time Captured Displays the date and time the user visited the specific web site e Web Site Visited Displays the address of the websites which were visited by the user Windows Username Displays the logged in user s name on the target PC On selecting an item from the search result list displays the entire URL Note Click on Time Captured Web Site Visited and Windows Username to sort the records User Manual 28 BeAware Corporate Edition Admin Console Ascentive PC Activity Alerts The PC Activity Alerts displays PC Activity Alert Settings Screen E BeAware Server Admin Legged In As c BeAware Server Admin PC Activity PC Activity Alert Settings Receive an email if un
25. added Admin Add Licenses for the admin console application Agent Add Licenses for the BCS Agent Product License Manager displays the following information Serial Number Displays the serial number entered for the concerned server admin or agent The close Lock icon displays that the category Serial Number is not activated The open Lock icon displays that the category serial number is activated Verification Key Displays the verification key that has been allotted to the concerned server admin or agent e License Count It displays number of licenses allotted to a particular category Connection Status L3 BeAware Server Admin Eopass In As Q Ascentive EU Server Admin PG Activity Applications By License Manager EA Connection Status Backup Restore Wi Server Alerts Chat Sessions j Emails Screen Captures Web Sites Windows Sessions Search Activity PC Activity Alerts Relationship Profiler ti BCE Reports Settings eh Users System Settings Workgroups ae Overview m About To see the connection status click on the Server Status tab it will display the following information BeAware Corporate Server Connection status Shows all machines that have connected to the BeAware Server and their current status Machine N ame Windows Username Client Type Client Version w ANGELO angelo m fy Agent 68 ANGELO T Adm Consol Last Connection date time
26. address is where you want all of your Be ware alerts to be sent The following fields should only be filled out if your Outgoing Email Server requires a Username and Password otherwise they should be left blank SMTP Username SMTP Password Screen Capture 19 Mail Server Configuration Here you need to set SMTP server setting for sending alerts mails e Mail Server Mandatory Field Enter the mail server address through which mail will be sent E mail Address Mandatory Field Enter a valid email address which uses the SMTP server to send the mail Username Enter username of that concerned machine Password Enter password of that concerned username To save the record click on the Save button to cancel the record click on the Close button The setting is specifically based on keyword s that you specify in the keywords text box Select the category for which alert setting is being done i e Applications Chats Emails Web sites data For setting alert for any category first you need to click on the New button which is given on the bottom side of the window After clicking the New button you need to enter the following information in their consequent boxes e Keywords Enter keyword s for which you want to set the alert e Email Address es Enter the email address es to which alerts should be sent e Select the category for which you are setting the alert After this click on the Save button whic
27. and specify the Backup Folder Name in the box and select backup options Click Backup Now to take the backup This option allows you to schedule backups Select the option select the scheduling options and click Set Rules button to take backup Enter Folder Name which you want to appear where your backup of database is kept Select Normal Backup for taking the backup and keeping the data in database Select this option if you want to delete the current working database after taking the backup Select this option if you want system to automatically generate the backup folder name if you do not enter Backup Folder Name Folder to be stored on the disk with date and time E G 20060904 173403 Click on Set Rules This will save the Rules specified by you for Normal Backup Click on Backup Now to carry immediate backup Your folder contains database files to be stored on the disk Select One Time Select the Date on which you want the backup Select the Time at which you want the backup Select this option if you want to take database backup on different frequency and time Click on Change Recurring Schedule window opens Select Daily or Weekly or Monthly Daily Select Every Select Occurs at Click on Set Daily backup automatically take place on selected days Time Weekly Select Every Select Day box Select Time Occurs at Click on Set Weekly backup automatically takes place on selected week Day and Time Monthly Select Mont
28. apture 40 Browse for Folder HJ A RTI RTI RTI RTI RTI T x 1 j E e E Create Folder allows to create a new folder at a selected path Click Ok to select the folder and close the Browse for Folder screen A confirmation message box is displayed which shows the number of records selected for archive User Manual 52 BeAware Corporate Edition Admin Console z Kecentive BeAware Server Admin Console X 9 _ The following data was found ws Applications 2734 Mails 133 Screen Captures 65 URLs 883 Windows Sessions 51 4re you sure you want to delete this data Warning This activity can not be undone Screen Capture 41 Confirmation Message Box e Click on Yes to start archiving data Data archiving is done in the background so that the user can resume his other work Note 1 Data archiving may take few minutes 2 If Screen Capture option has been selected the images will be archived in gif format and the database data will be in txt files Change Data and Backup Locations This part of data management provides the option to change the storage location of data and images It also allows to change the location where backup will be taken at server Note that existing data will remain at its current location Newly uploaded data will be stored at the changed location Steps to change the data storage location Clicking on Browse will open Browse for Folder window e Selec
29. are Activity Search Dna Select the area you wish to search and your search criteria click Start Search to display your results f Applications Chat Sessions Search in Windows Username All Users X Machine Name All Machines v Emai Emails i Search the Keyword C9 Screen Captures C Chats Web Sites C Emails Date From 12 04 2007 v Date To 01 03 2008 v 4 i Sessi 8 Windows Sessions C URLs Search Activity r r amp Start Seare Cg New Search PC Activity Alerts 9 Relationship Profiler ti BCE Reports Search Results Settings ej Users 7 Enter details in search criteria above and click Start Search button to begin your search Gu System Settings Workgroups We Overview B about Screen Capture 17 Search Activity Screen The Content Search Screen contains two segments Search Criteria and Search Result Search Criteria The search is specifically based on keyword s that you specify in the keywords text box But before that we need to select the category for which the data has to be searched i e Applications Chats Emails Web sites data The data to be searched can be filtered on following two fields which are common to all search categories Windows Username Click on the Windows Username drop down list It will display the names of all users whose system is monitored by BeAware Select the desired Window s User Name from the drop down list Machin
30. ation of the application execution Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Start Time Application or Windows Username to sort the records User Manual 18 BeAware Corporate Edition Admin Console z Kscentive Chat The Chat tab displays all of the chats recorded for the user BeAware monitors all chats done by the user BeAware supports AIMO AOL MSNO and YahooQ BeAware Server Admin DER Logged In As Ascentive gt BeAware Dn Recents Server Admin PC Activity Windows Username All Users 7 Machine Name All Machines x Applications Chat Sessions Screen Captures EN Web Sites ay 4j emois 5 Pasa 8 oo g C9 Screen Captures Supports all the major chat clients like AOL AIM MSN and Yahoo ig web Sites TimeCaptued 7 ScreenNames Duration Windows Usemame Machine Name ay Windows Sessions E Wed 01 02 2008 04 54 58PM Stuart Diana 29 min 2 sec Search Activity PC Activity Alerts Relationship Profiler ti BCE Reports Settings ej Users System Settings Workgroups We Overview Hemant says BR About printer kahan hai bhai ajay says gt ud Delete all
31. backup location on server E about Path p ecs Backup Browse Screen Capture 38 Data Management Screen Data Management page allows you to 1 View how much hard disk space on server is consumed by data uploaded from client machines 2 Archive old data to selected location or delete the data permanently 3 Change location on server where data uploaded from client machines is stored Disk Space This section displays the following information e Free Disk Space The total free space available on the drive where BeAware Server stores the uploaded data e Used Disk Space This shows the total space consumed by BeAware Screen Capture data e Free Disk Space It shows the percentage of free hard disk space on server machine e Database Space Used It displays the total space consumed by data stored in database in addition to Used Disk space Note If server is busy to calculating the sizes then at the place of figures it will display Calculating Data Management User Manual 50 BeAware Corporate Edition Admin Console This section provides options to manage the captured data a Data Cleanup This option allows user to delete data permanently User can select data he wants to delete by providing Data Filtering Options e Select Data Cleanup It is selected by default e Click on Data Filter button It will open Data Filtering Options window Data Filtering Options IES Filter Data by Selecting
32. backup restore of data You can set email alerts for backup restore process Screen Capture 4 Overview Screen Note When the user logs in to BCS Admin Console the Overview Screen is automatically displayed User Manual 10 BeAware Corporate Edition Admin Console z Kecentive Overview Screen Left Side The left part of BeAware screen contains PC Activity and Settings sections PC Activity Following buttons are present under this section Applications e The Application button will take you to the View Applications Launched By User screen where you can view all programs opened by monitored users Chat Sessions The Chat Session button will take you to the Chat Session screen where you can view all recorded chats Emails Screen Captures The Email button will take you to the Emails screen where you can view all recorded sent and received email The Screen Captures button will take you to the Screen Captures screen where you can view screen shots of all monitored computers Web Sites The Web Sites button will take you to the Web Sites screen where you can view all web sites visited Windows Session The Windows Session button will take you to the Windows Session screen where you can view all logins logouts start up and shut downs from all recorded users xl Search Activity The Search Activity button will take you to the Search Content screen where you can search recorded data by s
33. button will take you to the View PC Activity screen where you can see all of the recorded data that has been uploaded from the monitored machines Search Activity The Search Activity button will take you to the Search Content screen where you can search for keywords located in applications chats emails and web site addresses PC Activity Alerts The PC Activity Alerts button will take you to the PC Activity Alerts screen where you can set up alerts for system messages and keyword alerts Relationship Profiler The Relationship Profiler button will take you to the Relationship Profiler screen where you can see which user is talking most of the times in emails and chats User Manual 12 BeAware Corporate Edition Admin Console z Kecentive BCE Reports The BCE Reports button will take you to the BCE Reports screen where you can see the consolidated reports based on the monitoring information le User Management The User Management button will take you to the User Management screen where you can set up user accounts for BeAware System Settings The System Settings button will take you to the System Settings screen where you can manage all of your system settings for BeAware User Manual 13 BeAware Corporate Edition Admin Console Ascentive View PC Activity Clicking on the View PC activity button opens the View PC Activity Screen It enables you to view the following items Applications launched Chats Emails sent and
34. ch mail will be sent e E mail Address Mandatory Field Enter a valid email address which uses the SMTP server to send the email e Username Enter username of that concerned machine User Manual 48 BeAware Corporate Edition Admin Console z Kecentive Password Enter password of that concerned username To save the record click on the Save button to cancel the record click on the Close button After that you need to perform the following settings Enable Email Alert Click on the check box of this option if you want to send Email Alert By default it is already selected Database Free Space Below If you want to get alert through email when database space goes below the capacity mentioned by you select this option Server Disk Free Space Below If you want to get alert through email when server s free disk space go below the capacity mentioned by you select this option Backup Initiated Completed If you want to get alert through email after the Backup process is Initiated and Completed select this option Restore Initiated Completed If you want to get alert through email after the Restore process is Initiated and Completed select this option Enter the Email Address to whom you want to send the alert and click on the Add button the same email address will be displayed on the Send Alerts to box After this click on the Save Alert button which is given in the Save Alerts window If you want to delete any of the
35. ct viewing options from Workgroups or Windows Users Machines Viewing Reports by Time Following are the steps to view reports by time User Manual 34 BeAware Corporate Edition Admin Console Select the name of the report to view For example Top Applications Executed Select the Date tab Click the option of Filter by Date Select the period from the options For example today Past Week etc Select the option of Filter by Time and specify the time Click on the Generate Report button A ea a a E BeAware Server Admin Ascentive Logged In As g Ascentive BeAware S erver Admin PC Activity BCE Reports BCE Reports provide consolidated information of monitored data eo Applications Select report you wish to view You can set additional filtering options by selecting the tabs below Click Generate Report to view your reports By assigning a user to a workgroup they Chat Sessions will only be able to view data recorded from the users in that group Emails g Applications Date Workgroups Windows Users Machines Screen Captures Top Applications Executed Check the box s below to filter your Appiclione the Uessa Spe results by date and time Web Sites Top Application Users a Windows Sessions mee Spending the Most Time Filter by Date aoe zoor Search Activity I Users Chatting Most Frequently O Today Bi PC Activity Alerts Favourite Chat Clients Q Pas
36. ctivity Screen osea doin tenant X IRAM ra Hu dennen 26 Screen Capture 18 PC Activity Alerts SOPGellusd eni ec UE RI IB Ede PNPEEN Ser oU 29 Screen Capture 19 Mail Server Configuration sse nennen 30 Screen Capture 20 Relationship Profiler Screen eene 31 Screen Capture 21 Relationship Detail Screen ensen enne enneeeneeeenenenneennen 32 Screen Capture 22 BCE Reports SCEeet aue eerta ctt ettari a Sota aa reas ceder eS 33 Screen Capture 23 Report SQ DEB ossen aadedeenar delier her deni 35 Screen Capture 24 Top Applications Executed Report annen 36 Screen Capture 25 Reports by Workgroups annees ee onnereennereennereennereenvervenn 37 Screen Capture 26 User Management Screen ended 38 Screen Capture 27 Password Screen cis cccssiscscenasssaccesasivecdsspsadecsaandcensvaesscasassvecesanaceddes 39 Screen Capture 28 Save Message onser dentiels leren 39 Screen Capture 29 Assigning Workgroups essere nennen rennen 40 Screen Capture 30 Workgroups and Workgroup Members Lists ene 41 Screen Capture 31 License Manager Screen iiis eene nitent gansen san veanden kennen 42 Screen Capture 32 Adding License vens enenevenseensevensenenenenseenneeenvenenenenseensen 43 Screen Capture 33 Activating DXOOFISE inmeten ene deels 43 Screen Capture 34 Connection Status Seren nrden 44 Screen Capture 35 Backup Restore Screem iicisscccassscccsasacseasssuvecie
37. d Keyword Alerts Applications You can view reports on Top Application Executed Applications the Users are Spending Most Time Top Application Users and Users Spending the Most within Applications The Top Applications Executed report shows you the five most accessed applications in the selected duration Applications the Users are Spending Most Time report shows top five applications on which user have spend maximum time The Top Application Users report shows the users that accessed maximum applications User Manual 33 BeAware Corporate Edition Admin Console z Kecentive Users Spending the Most within Applications report shows maximum duration users have spent on applications Chats The Chats report section allows you to view reports on Users Chatting Most Frequently Favourite Chat Clients and Top Chat Partners The Users Chatting Most Frequently report will show you the users who are chatting most frequently It will show you maximum five users The Favorite Chat Clients reports displays the chat clients used for chatting BeAware supports MSN Yahoo and AIM The Top Chat Partners report shows the chat partners chatting frequently Emails You can view Users Most Frequently Using Webmail Top Mail Senders Top Mail Receivers Most Frequently Used Webmail Services Webmail Services Used in the Most Received Mails Webmail Services Used in the Most Sent Mails The Users Most Frequently Using Webmail report shows the
38. e 44 Workgroups Confirmation View and Edit Workgroup The View and Edit button on the workgroups screen allows you to view and edit the workgroup details Following are the steps to view and edit the workgroup details Click on the Workgroups option on the left pane of the application window The screen as shown in screen capture 38 will be displayed Select the workgroup name Click the View and Edit button The application will display workgroup details as shown in screen capture 39 en ee User Manual 55 BeAware Corporate Edition Admin Console z Kecentive 6 Change the required details and click Save button to save the workgroup details 7 The application will display a message as shown in screen capture 40 Deleting Workgroup The Delete button on the workgroup screen allows you to delete the selected workgroup Following are the steps to delete a workgroup Click on the Workgroups option on the left pane of the application window The screen as shown in screen capture 38 will be displayed Select the workgroup name that is to be deleted Click Delete button The application will display a confirmation message as shown in screen capture 41 If you click Yes the selected workgroup will be deleted DN Uo ds Io BeAware Server Admin Logged In As E ae p Scene BeAware Server Admin PG Activity View Create or Modify Workgroups of PCs or Windows Users
39. e Name Click on the Machine Name drop down list It will display the names of all the machines monitored by BeAware Select the desired machine name from the drop down list For Applications data click on Applications as Search In category and fill in information for the following fields to build search criteria Keyword Enter keyword e Date From Select date from which the data is recorded e Date To Select date up to which the data is recorded User Manual 26 BeAware Corporate Edition Admin Console z Kecentive For Chats data click on Chats as Search In category and fill in information for the following fields to build search criteria Keyword Enter keyword Date From Select date from which the data is recorded Date To Select date up to which the data is recorded Sent From Enter name of person who has sent chat message Sent To Enter name of person to whom the chat message has been sent For Emails data click on Emails as Search In category and fill in information for the following fields to build search criteria Keywords Enter keyword Date From Select date from which the data is recorded Date To Select date up to which the data is recorded Sent From Enter name of person who has sent chat or email message Sent To Enter name of person to whom the chat message has been sent Sent Mails Check this option to get sent mails Uncheck this option to filter sent to mails e Received Mails Check this option to g
40. e faster Click Next to start the creation of the Error Report x mn Screen Capture 47 Error Reporting System Overview Screen Step 2 You can select the BeAware module where the problem persists User Manual 57 BeAware Corporate Edition Admin Console z Kecentive After selecting the module you have to briefly describe the problem in the Rectangular Box Click on Next Select the BeAware component that you are having a problem with BeAware Server Note If you are having issues with multiple components please submit a separate report for each Briefly describe the problem you are having Unable to capture the Email session details Screen Capture 48 BeAware Component Screen Step 3 Provide the steps that can recreate the issue in rectangular box Also select the frequency of issue Click on Next BCE Error Reporting System Step 3 of 6 t x BeAware Error Reporting System Please provide the steps below in order to help us recreate the issue you are having with the specified component How often does the problem occur Sometimes the problem occurs when I Follow the above steps C The problem has only occurred once User Manual 58 BeAware Corporate Edition Admin Console z Kscentive Screen Capture 49 Problem Occurrence Screen Step 4 In the Contact Information screen fill the c
41. e record select any user and click on the Delete button The user will be deleted from the user group Note At least one Admin User is mandatory It cannot be deleted User Manual 39 BeAware Corporate Edition Admin Console Ascentive Assign Workgroup Assign workgroup button is used to assign a user to a group When a user is assigned to a workgroup he will be able to view data of users of that workgroup The administrator will not be able to see all the workgroups He would see only those workgroups that have been assigned to him Following are the steps to assign a user to a workgroup 1 Click on the Users option on the left pane 2 Click the button of Assign Workgroup A dialog box will appear 3 Select the workgroup from the list of Available Workgroups and click Add button to assign the workgroup 4 You can also select the assigned workgroup and click Remove button to un assign the workgroup Ia BeAware Server Admin Logged In As K BeAware admin Current user admin PC Activity d By assigning a user to a workgroup they will only be able to view data Applications for users in that workgroup Chat Sessions Emails Accounts Ca Screen Captures Advertisi Employee Relationship Employee Relationship Web Sites Games Games Human Resource Available Workgroups Assigned Workgroups Human Resource Aw Windows Sessions WkgTrial B Search Activity BH P
42. e reds ERE E ERI E RETE 57 TMROUBIESHOOUNG Aeae E E E E E E E E 61 DMG OX naart eed eeeh keda veelteelt wt E ia ma EEEE OEE EEEE EY 63 User Manual 4 BeAware Corporate Edition Admin Console z Kecentive Table of Screen Captures Screen Capture 1 Getting Started sereen elende abd UE 8 Screen Capture 2 LOSIN St OI wagens 8 Screen Capture 3 Server Settings Advance Users avona oons ee eene versen 9 Screen Capture 4 Overview Screen cas aserccsscusrecuscdaccuntdesanespsestandesvaensadesuevarSecantewansearass 10 Screen Capture 5 Filters Windows User Name eese 14 Screen Capture 6 Filters Machine Name nennen aten 15 Screen Capture 7 Navigation BOONS omneo nnen awe 16 Screen Capture 8 For Saving amp Printing ennn enneeene vern enen svenneeeneeeeneeenneennen 17 Screen Capture 9 Application SOFGBIL saneren eden dae 18 Screen Capture TO Chat SONS noms nente eneen 19 Screen Capture 11 Email Screen Sent Email eee onse eee eee nennen enn 20 Screen Capture 12 Email Screen Received Email ecce eee eere eeen 21 Screen Capture 13 Screen Capture Screen icis deni ntm dice M eas dd d rH tes etu 22 Screen Capture T4 Slide SHOW nnen maten werd R D FN rade 23 Seren Capture 15 Web SUES Screen sor vien Y Ee arpitans Eer soign 24 Screen Capture 16 Windows Session Screen anne ae enne erenneevenneevenneevenvervenvereenn 25 Screen Capture 17 Search A
43. e selected member name will be displayed in the Members list 8 You can also directly write the new member name and click sign to include the member into workgroup 9 Click the member name you want to remove from the Members list to remove the member from workgroup 10 You can click the Back button to go to the previous screen User Manual 54 BeAware Corporate Edition Admin Console r Kecentive E BeAware Server Admin Loggad In As g Ascentive BeAware Server Admin PC Activity Create or Edit Workgroup of PCs or Windows Users B Applications Workgroup Name Security Chat Sessions Emails C9 Screen Captures Member Type All Users hd Web Sites Available Members Members m Windows Sessions Description Security personnel mrunal khandekar Parikshit Solao GS Search Activity nanditas rahul patnaik neeraj sathe PC Activity Alerts Parikshit Solao tahul patnaik Relationship sheel Profiler swapnil gulhane Remove ti BCE Reports kas Settings ej Users EE System Settings ix Cancel a Back Save or update a workgroup ja Workgroups We Overview BR About Screen Capture 43 Workgroups Screen 11 Click Save button to save the workgroup details 12 The application will display a confirmation message as shown in following figure BeAware Server Admin Console Ej 1 Workgroup was created successfully Screen Captur
44. egistration key could not be Cause created Current Windows user must have Error Failed to create Registration Key rights to modify registry Solution User should login with appropriate credentials Files containing screen captures are in compressed form Decompression fails because of failed ActiveX control s registration Cause Error Unable to decompress the screen captures Reinstall BeAware Server Solution application Cause If Login fails 1 Check the cable connecting the Solution Error Error connecting to server server and the client machine 2 If this doesn t solve the problem then restart the BeAware service on the server machine Cause Server is not available 1 Check the cable connecting the Solution server and the client machines to Error Server Not Found the network 2 If this doesn t solve the problem then restart the BeAware service on the server machine User Manual 61 BeAware Corporate Edition Admin Console z Kecentive For additional support for your software please visit our support site at http www ascentive com support new User Manual 62 BeAware Corporate Edition Admin Console Activate 42 51 Activity 9 10 11 12 13 24 Admin 1 8 9 37 38 43 51 Admin Users 37 Agent 43 Application 10 16 17 26 Application tab 16 Ascentive 1 2 CC 19 20 27 Chat tab 18 Client Ty
45. em Settings below the title Settings Click on Backup Restore you see the below screen El BeAware Server Admin Logged In As g Ascentive BeAware Server Admin PG Activity Applications B License Manager A Connection Status ig Backup Restore Server Alerts chat Sessions Database Backup and Restore Emails Set up or restore saved backups of your data The backup or restore process might take long time to accomplish for huge amount of data It might substantially slower down the Screen Captures machine Web Sites A Folder will be created on the server at C Documents and Settings All Users Application a Windows Sessions Data Ascentive BCS Backup amp Search Activity Select type of backup operation PC Activity Alerts Relationship Profiler ti BCE Reports Backup Folder Name BCE BACK c Settings Normal Backup Immediate Backup Scheduled Backup Backup Scheduler c E4 Users Delete data after backup System Settings Auto rename backup folder name with date iel Workgroups Backup Now We Overview Restore Source Folder Select Folder Restore Now Reset BN About Screen Capture 35 Backup Restore Screen Note Screen capture images are excluded from backup User should manually backup the images User Manual 45 BeAware Corporate Edition Admin Console Normal Backup Process This option is for one time backup Select the option
46. email address which you have already entered click on that particular email address in send Alerts to box and click on the Delete button which is on the Server Alerts window Note Email alert will also be sent when license count is insufficient for connected PCs Data Management User Manual 49 BeAware Corporate Edition Admin Console Ascentive E J BeAware Server Admin _ Logged In As KecentiveD BeAware Server Admin admin PC Activity Applications B License Manager E Connection Status fi Backup Restore PN Server Alerts A Data Management Chat Sessions r Disk Space 1 F Emails Free Disk Space Used Disk Space Free Disk Space Database Space Used CR Screen Captures Calculating Calculating Calculating Calculating Web Sites r Data Management Select an activity you want to perform on data G Search Activity C Data Archive Windows Sessions PC Activity Alerts Select data filter Activity will be performed on whole data if filter is not set Relationship Data Filter Profiler x ti BCE Reports Click Execute to perform selected activity Execute Settings r Change Data and Backup Locations d Users Change data storage location on server gg System Settings Path C Documents and Settings All Users Applicati Browse ims Workgroups Change image storage location on server Path C Documents and Settings All Users Applicati Browse de Overview Change database
47. et received mails Uncheck this option to filter received mails For Web sites data click on URLs as Search In category and fill in information for the following fields to build search criteria e Keyword Enter keyword e Date From Select date from which the data is recorded e Date To Select date up to which the data is recorded Now click on Start Search button to begin search To clear current search criteria click on New Search button Search Result The recorded data that matches the specified search criteria gets displayed in the Search Result segment of Search Activity Screen If the search result is for Applications category then following information gets displayed e Start Time Displays the date and time the user started the application e Application Displays the name s of the applications launched by the user e Windows Username Displays the logged in user s name on the target PC at the time of monitoring On selecting an item from the search result list following information gets displayed Program Location Displays the location where the application is stored Time Opened Displays the start time of the application Time Closed Displays the close time of the application Duration Displays the duration of the application execution Note Click on Start Time Application or Windows Username to sort the records If the search result is for Chats category then following information gets displayed Time Ca
48. ew applications launched by user Web Sites ci eee Application 4 f Tue 10 31 2006 02 59 49 PM Adobe Actobat 7 0 S Search Activity Tue 10 31 2006 04 35 02 PM Adobe Acrobat 7 0 i PC Activity Alerts fj Wed 11 01 2006 02 45 44 PM Adobe Acrobat 7 0 Relationship fj Wed 11 01 2006 09 47 34 PM Adobe Acrobat 7 0 Profiler fj Wed 11 01 2006 09 49 33 PM Adobe Acrobat 7 0 fj BCE Reports 8 Fri 11 03 2006 10 10 49 AM Adobe Acrobat 7 0 8 Tue 10 31 2006 01 58 49 PM BCSAdmin Settings Ba TF 10004 Ane ntennnr r NONA a lt eh Users System Settings 2 ze Workgroups Program Location C PROGRAM FILES ASCENTIVE CORPORAITE SERVER ADMIN BCSADMIN EXE Time Opened Thu 12 20 2007 04 28 38 PM de Overview Time Closed Thu 12 20 2007 04 29 49 PM BR About Duration 1 Min 11 Sec X Delete Delete All Screen Capture 9 Application Screen The application window displays the following information from the monitored machine s e Start Time Displays the date and time the user started the application e Application Displays the name s of the applications launched by the user Windows Username Displays the logged in user s name on the target PC at the time of monitoring Program Location Displays the location where the application is stored Time Opened Displays the start time of the application Time Closed Displays the close time of the application Duration Displays the dur
49. h is given in the PC Activity Alerts window Once the record is saved it is displayed in the grid shown on the above part of the PC Activity Alerts window If you want to delete any one or all alert select that particular alert from the grid and press on the Delete button which is in the PC Activity Alerts window Note Click on Keyword Monitoring Categories and Email Addresses to sort the records User Manual 30 BeAware Corporate Edition Admin Console Ascentive Relationship Profiler Relationship Profiler shows relationship of employee in an organization on the basis of their Email transactions and conversations Click on Relationship Profiler below the title PC Activity you see the following screen BeAware Server Admin togas In As l Ascentive BeAware Server Admin PC Activity View relationships through Profiler The Relationship Profiler shows you the relationships of people in your organization based on their emails and instant Applications message chats Select a Windows User or PC at your company to view a specific Relationship Profile You ll see the most common senders and receivers of their chats and emails so you know who they are corresponding with most Chat Sessions frequently Emails Windows Username All Users v Machine Name All Machines Screen Captures From 12 04 2007 v To 0 03 2008 Category fan Show Web Sites From T Total Type o peoe sessions hl pear Robert Search Ac
50. hly Day Select of Every month Select Time Occurs at Click on Set Monthly backup automatically takes place on selected day of month and time Click on Set button Set Rules for Recurring Backup Click on Cancel button Closes the Recurring Schedule window Note In Normal Backup Recurring Folder to be stored on disk with name date and system auto generated number e g Recurring20060831 162451 One Time a Immediate Backup b Scheduled Backup C Backup Folder Name d Normal Backup e Delete data after backup f Auto Rename backup folder name with date g SetRules h Backup Now i One Time Recurring j Recurring k Set 1 Cancel User Manual 46 BeAware Corporate Edition Admin Console z Kecentive After successful database backup on disk you can delete database files from server You can again restore those files on database server Note Further Process is the same as Normal Backup System automatically creates database folder if you do not enter Backup Folder Name Folder to be stored on the disk with date and auto generated number E G 20060904_173403 Select box Click on Backup Now If your data is deleted from database server you can restore your database files on server and overwrite the data if any in database Browse Restore Folder x Double click on folder name to select it BackupName ate 1 0 OE D tt 7 25 2008 11 51 58 AM D BCS Backup swpnil_backup20080814 112638 8 14 2008
51. hu 11 02 21 Robert ponis f Thu 11 02 2006 03 13 34 PM Matrix Test Robert m amp Thu 11 02 2006 02 50 15 PM Michel Motel Robert ME EReports Thu 11 02 2006 02 49 00 PM Michel Help Robert F Thu 11 02 2006 12 18 36 PM Pearl Question Robert lt Settings e Users 4 System Settings ze Workgroups Hello Sonali de Overview Ici About Ihave taken interview of Biswa Kumar X Delete 3 amp Delete All Screen Capture 11 Email Screen Sent Email The Email window displays the following information 1 Sent email Clicking on the Sent email button allow you to view all the mails sent by the user The information displayed by clicking on sent Email button is Time Sent Displays the date and time the user sent the mail To Displays the receivers email address to which the mail was sent Subject The subject displays the subject of the mail which the user has sent CC Displays the CC information of the email Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Sent To Subject CC and Windows Username to sort the record User Manua
52. ile Location Screen sese 60 Screen Capture 53 Error report File Confirmation box screen naven ennen 60 User Manual 6 BeAware Corporate Edition Admin Console z Kecentive Special Features BeAware Corporate Server records activity in a multitude of ways From Screen captures to Chats to email alerts No other program offers so many easy options for monitoring computers and Internet activity than BeAware Most of these special functions are configurable for example setting the image resolution of Screen Captures You will come to rely on BeAware and wonder how you were working without it What is BeAware Corporate Server BeAware Corporate Server acts like a surveillance camera for your organization It takes screen shots and records all the activities on the monitored PC It enables you to view the web sites visited Internet chats email sessions documents created applications used startup and shutdown times and games played by the user BeAware Corporate Server enables you to monitor your employees and achieve maximum productivity at work The BeAware system makes sure that you don t miss a thing BeAware is compatible with Windows NT 2000 2000 prof XP and Windows Server 2000 and 2003 User Manual 7 BeAware Corporate Edition Admin Console z Kecentive Getting Started START gt PROGRAMS gt ASCENTIVESBCS ADMIN CONSOLE Please Note When using BeAware for the first time you will need to activate yo
53. isplayed in the Application Screen You can save this as an HTML page Note Click on Time Captured Web Site Visited and Windows Username to sort the record User Manual 24 BeAware Corporate Edition Admin Console Ascentive Windows Session Windows Session tab displays the information regarding user s login logout history E BeAware Server Admin E BR Logged In As e cem BeAware Server Admin PC Activity Workgroups BCS 7 Workgroup Members All Users hd Applications Chat Sessions B Applications lea Chat f Emails ft Screen Captures iei Web Sites Screen Captures View Windows user s login logout history Set ties Startup or Shutdown Time 7 Machine Name Windows Sessions 3 Mon 01 07 2008 10 15 17AM Login mrunal kandekar KMRUNAL Search Activity WF Mon 01 07 2008 10 13 15 AM Startup mrunal kandekar KMRUNAL 4 Mon 01 07 2008 10 06 35 AM Lagin Ajay Musale AJAYM PC Activity Alerts AP Mon 01 07 2008 10 05 20AM Startup Ajay Musale AJAYM Relationship YW Fri 01 04 2008 06 26 17 PM Shutdown Ajay Musale AJAYM Profiler W Fri 01 04 2008 10 02 43 AM Login Ajay Musale AJAYM BCE Reports A Fri 01 04 2008 10 01 31 AM Startup Ajay Musale AJAYM WP Thu 01 03 2008 07 02 24 PM Shutdown Ajay Musale AJAYM Settings A Thu 01 03 2008 07 00 40 PM Login Ajay Musale AJAYM SS nee WP Thu 01 03 2008 06 58 52 PM Startup Ajay Musale AJAYM D Users AY Thu 01 03 2008 06 53 55 PM Login Ajay Musale AJAYM E d Thu 01 03 2008 06 53 08 PM Start
54. l 20 BeAware Corporate Edition Admin Console z Kecentive BeAware Server Admin Logged In As Ascentive BeAware i Logge t fscentive Server Admin PC Activity Windows Username All Users Machine Name AllMachines v Applications Chat Sessions 5 l Web Sites ay Emails i Chat C9 Screen Captures View sent and received emails Supports AOL Yahoo MSN Excite Outlook Ze Windows Sessions To Subject al Thu 08 02 2007 02 59 28 PM Denna Jones eh PC Activity Alerts f amp Thu 08 02 2007 02 53 45 PM Michael Ford RE Reminder Search Activity Relationship Profiler ti BCE Reports Settings eh Users System Settings a Workgroups V tomorrow afternoon de Overview Nm About From Hemant Kapila gt E 8 Delete All Screen Capture 12 Email Screen Received Email 2 Received email Clicking on the Received email button allow you to view the mails received by the user The information displayed by clicking on received Email button is Time Received Displays the date and time the user received the mail From Displays the senders email address Subject Displays the subject of the mail which the user has received CC Displays the CC information of the email Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selec
55. llow full control of the BeAware system It allows for accessing the Admin application to view data make system changes and configure users Agent accounts only allow uploading Agents can not access the Admin application make any system changes or configuration changes The BeAware license keys are created by using the unique hardware configuration of the computer A license key activated for a particular computer cannot be installed on the other computer For example if you have taken a license of 10 Seat accounts and have installed the application on 10 computers you will not be able to use the application on the eleventh machine In case a machine with a license key goes out of order you need to call Ascentive sales representatives to get new license keys The server license allows you to install BeAware server application and Seat license allows you to install Admin and or Agent application on a computer You must activate your License Keys the first time you use BeAware If you do not activate your keys you will not be able to access the Admin application and no data will be allowed to upload from the monitored machines Each key is licensed for a set number of users for access If you have taken 10 seat licenses and installed the application on 10 specific machines the application will work only from those 10 machines Note License keys are machine specific and the application will work from the machine where the license key was ins
56. n BeAware Admin Console is used to view activities on various client machines which are monitored by BeAware This tool is also used to manage users and update system settings PC Activity Applications Chat Sessions Emails Screen Captures Web Sites i View PC Activity Select this option to view the chats e mails screens applications used Windows Sessions websites visited and windows sessions Search Activity Select this option to locate for the applications used chats e mails and the PC Activity Alerts websites visited which satisfy specified search criteria Search Activity Relationship PC Activity Alerts Profiler Select this option to set email alerts which will be sent in case certain keywords are found in the monitored activities ti BCE Reports Relationship Profiler Select this option to know the frequency of chats and mails sent by one client to Settings other clients You can also see the chat and mail contents s Users BCE Reports Go to this page to select reporting options and display reports about the System Settings monitored data ix Workgroups User Management NM Go to this page to manage BeAware server users You can create administrator and non administrator users update the details of users or delete them in this page Me Overview 2 System Settings m About Select this option to manage client licenses and to see which clients are currently connected to BeAware server You can make settings for
57. ne workgroup is created Select Activity You can select one or multiple PC Activities in order to delete data belonging to the specified criteria To select the activity check the box given against each activity User Manual 51 BeAware Corporate Edition Admin Console z Kecentive Note Either Windows User and Machine options or Workgroup option can be selected at one time That is User cannot select Username and Machine name with Workgroup and vice versa After criteria are set click OK to save the criteria and close the Data Filtering Options window Click on Execute button This will display a confirmation message box with the number of records selected for the given criteria If the user selects Yes data deletion will start b Data Archive User can archive data on the basis of some criteria which he can define by following steps Select Data Archive Click on Data Filter button It will show Data Filtering Options window Please refer Data Cleanup section for more details of Data Filtering Options Click on Execute button This will display a Browse for Folder screen Select the location where you want to store the archived data Browse For Folder xi E 1 J all about algorithms D APF J APFViewer LJ APFViewer Old LJ Archive 1 BCE Database L CleanUp LJ CPM L ERROR J images 1 Installshield Practice LJ MCTS L Microsoft L New Folder on swapnilg x Create Folder OK Cancel Screen C
58. on to the server that has been used for deployment Note We recommend using the default settings to ensure BeAware functions properly BeAware Server Configuration Settings For Advanced Users Only Please provide the connection r information for your BeAware Server Database Server Name jack bcd Database Username Database Password j Server Name HEMANT Apply Cancel Screen Capture 3 Server Settings Advance Users Please provide the following BeAware Server information to connect to the Server e Database Server Name Enter Database Server name that you want to connect to Format of the settings is as follows SERVERNAME BCS For MSDE SERVERNAME For SQL Server e Database Username Enter Database Username for the server that you want to connect to e Database Password Enter Database Password for the server that you want to connect to e Server Name Enter name of the Server that you want to connect to Click on Apply button to complete the BeAware Server Configuration settings User Manual 9 BeAware Corporate Edition Admin Console Ascentive Overview Screen The Overview Screen contains shortcut to all of the tabs under PC Activity amp Settings By default this screen is displayed whenever you login These shortcuts provide you with one click access to all of the recorded information of the monitored machines L3 BeAware Server Admin tagged In As z Focene BeAware Server Admi
59. ontact information of the company and name of sales representative Click on Next 3 BCE Error Reporting System Step 4 of 6 E q Fente BeAware Error Reporting System Contact Information Please provide your compact information Name Michael Company Epam Email Address Michael 29 yahoo com Phone Number 918893645 Please provide the name of your sales representative Sales Representative John Matthew Oes Het v Screen Capture 50 Contact Information Screen Step 5 In this step you can select the location where you would like to save the report Click on the right button to select the location Click on Next x BCE Arar Reporting System Step 5 of 6 Please select the directory where you would like to save the error report Note We suggest saving the file to a location such as your desktop for easy retrieval Error Report File Name r Screen Capture 51 Error report File Name Screen User Manual 59 BeAware Corporate Edition Admin Console z Kecentive Step 6 Click on Finish button to save the error report at specified location 3 BCE Error Reporting System Step 6 of 6 The Error Reporting System is ready to create the reporting file in the selected directory Click the Finish button to create the file Error Report File Location C Documents and SettingsYpraveen kumar LIONKINGYDesktopi05 26 2008 15 30
60. pe 44 Client Version 44 compatible 6 Database Password 8 Database Server Name 8 Database Username 8 Delete 17 18 19 20 21 23 24 38 43 Description 37 Duration 17 18 26 27 Email tab 19 Error 51 filtering 13 First Name 37 From 6 20 27 Job Title 37 Jump to 15 Last Name 37 License Count 43 License Manager 40 41 43 Local Connection date time 44 Login 7 8 51 LOGIN SCREEN 7 Machine Name 13 14 21 24 25 43 Non Admin Users 37 User Manual Index Page 13 Password 8 37 Pause Button 22 Play Button 22 Program Location 17 26 Received email 20 27 Save User Information 37 Screen Captures 10 21 22 Screen Names 18 26 27 Sent email 19 27 Serial Number 43 Server 1 6 8 37 41 43 44 51 Server Name 8 Settings 8 11 12 START 7 Start Time 17 26 Startup or Shutdown Time 24 Status 43 44 51 Stop Button 22 Subject 19 20 27 Time Captured 18 21 23 26 27 29 Time Opened 17 26 Time Received 20 27 To 19 27 User Management 11 12 36 40 Username 8 37 Verification Key 42 43 View PC activity 13 Web Sites 10 23 Window Username 13 17 18 19 20 21 23 24 25 26 27 29 Windows Username 13 17 18 19 20 21 23 24 25 26 27 44 63 BeAware Corporate Edition Admin Console User Manual 64
61. pecific keywords PC Activity Alerts The PC Activity Alerts button will take you to the PC Activity Alerts screen where you can set up email alerts for set keywords in chats emails applications and web sites e Relationship Profiler The Relationship Profiler button will take you to the Relationship Profiler screen where you can see to whom your users are talking to in emails and chat on regular basis User Manual 11 BeAware Corporate Edition Admin Console z Kecentive BCE Reports The BCE Reports button will take you to the BCE Reports screen where you can see the consolidated reports based on the monitoring information le Settings Following buttons are present under settings section User Management The User Management button will take you to the User Management screen where you can set up delete and manage users and monitoring accounts for BeAware System Settings The System Settings button will take you to the System Settings section where you can set up your License Keys backups and set system messages n Workgroups The Workgroups button will take you to the Workgroups section where you can create view edit and delete workgroups Overview The Overview button will take you to the Overview screen where you can access shortcuts to the most common screens 5 Overview Screen Right Side The right section of overview screen has following options View PC Activity i The View PC Activity
62. ptured Displays the date and time the user started the chat session Screen Names Displays the chat screen names of the user Duration Displays the duration of chat sessions Windows Username Displays the logged in user s name on the target PC On selecting an item from the search result list displays the chat message User Manual 27 BeAware Corporate Edition Admin Console z Kecentive Note Click on Time Captured Screen Names Duration and Windows Username to sort the records If the search result is for Emails category then following information gets displayed 1 If Sent Mail option of Search Criteria is selected Time Sent Received Displays the date and time the user sent the mail To Displays the receiver s email address to which the mail was sent Subject The subject displays the subject of the mail which the user has sent CC Displays the CC information of the mail Windows Username Displays the logged in user s name on the target PC Note Click on Time Sent To Subject CC and Windows Username to sort the records 2 If Received Mail option of Search Criteria is selected Time Sent Received Displays the date and time the user received the mail From Displays the senders email address Subject Displays the subject of the mail which the user has received CC Displays the CC information of the mail Windows Username Displays the logged in user s name on the target PC Note Click on Time Sent From
63. rn soesssseesssecs seers TREE AKEEXAEE EE ERE AREE MREYRR 38 Create New SGre ei Rr rni Re saii Oni A aAA GI TEESE RER E IR vald naad RRRRRRUGGRA ARR ARR AER 38 Save User Informatioli 2 522 chcdesetacatannbannsstnctssatheatasthfeasenties EEEO EAS a RR SI A KE AR te AE E CARE 39 Delete USEF en 39 Assign WOEKOEFOUD cores annaa ori e drain bn a cen diis ribs nd be ulia han ran na en NUR RUD 40 System Settings rh vary kms A vh weeke rk vae a v evene kweni pter ev Era rk E vk ve vr a var ea uina 41 License Mariageriie iit en a uu a hex RP REPE E ARE IR enn ER EE E RUE EE Rufus 41 lIe riacm eem 42 Connection Stats nonnen rm 44 Backtp RGSEOEG ders niren SEESE nEn n aa ES NENAS sa sass ia sa S060 Sp ineo MEE tee une de RR NEDENSE SENISES NESES NENEN 45 SEVER ALES an snanenansnan snaren sees saa Onan head nan na baa nr ome eneen SA nin binnnen Haije 47 Data Management cee ee ennen A A aa a veren veren nee 49 Work OUPS NELLE 53 User Manual 3 BeAware Corporate Edition Admin Console z Kecentive Che ate WorkgrOlp ssissis e iere ki ununi onm nit a ERAERVAKENRENRRARUMNENRRENR AEAEE EEEIEE EITANT EES 54 View and Edit Workgroup 23 55 32 meen a esmee dean an rin radicc neee lea naan aaa Mig 55 Deleting WorkdroUpin naor 56 Deleting AN Workgro PSr NEE AA 56 BeAware Error Reporting Sy Stent rnrn are vern ie a eeu qne neen emd E A AE we
64. sasnadansasssoenssacsacsnseneeses 45 Screen Capture 36 Server Alerts Screen sseessssessesssesesereesstessressresseessseerssressresseesset 48 Screen Capture 37 Mail Server Configuration essent 48 Screen Capture 38 Data Management Screen Liiisesuesca ettet barra d nae nba bea pa a MEE eura had aten 50 Screen Capture 39 Data Filtering Options seen 51 screen Capture 40 Browse for Folder siissisicsttassacccsatccdadsasieadesaanaieasaasaeecseseesadsaanencedes 52 Screen Capture 41 Confirmation Message BOX nanne enne erenneevenneevennervenvereenn 53 Screen Capture 42 Workgroups Screen esn etende 54 Screen Capture 43 Workgroups Screen o ii ssseseccassenccesatieeadasadecncsasnssecsnatencasasepancsasnecendes 55 User Manual 5 BeAware Corporate Edition Admin Console z Kecentive Screen Capture 44 Workgroups Confirmation eese 55 Screen Capture 45 Deleting Workgroup annen nennen rennen 56 Screen Capture 46 Getting started BeA ware Error Report annae evene veen 57 Screen Capture 47 Error Reporting System Overview Screen ennen enne ev enneveenn 57 Screen Capture 48 BeAware Component Screen seen 58 Screen Capture 49 Problem Occurrence Screen esee 59 Screen Capture 50 Contact Information Screen sene 59 Screen Capture 51 Error report File Name Screen 39 Screen Capture 52 Error report F
65. system information regarding BeAware system and generates Error reporting file that can be sent to the support team Error reporting system helps Support team to resolve the problem faster and better Click on Start gt Programs gt Ascentive gt Beware Error Report Set Program Access and Defaults Windows Catalog Windows Update ED Merosot Office gt w Outlook Express Documents PIE RoboHelp Office gt e Skype gt Programs UN ai Settings z y fsa Errot Report amp 9 Search e a PA Q Help and Support v d ne v ES Shut Down Screen Capture 46 Getting started BeAware Error Report Step 1 BCE Error Reporting System displays the overview screen which gives directions about how to use the system Click on Next BCE Error Report jeg System Step 1 of 6 geente BeAware Error Reporting System The Error Reporting system gathers all pertinent system information regarding your BeAware Corporate Edition software and generates an error reporting file that can be sent to our support team to help troubleshoot your issue Once you have completed the steps to compile the report and the report has been generated this system will send the file to our support team via email Please answer all questions to the best of your knowledge and as thoroughly as possible Providing us with accurate and detailed information regarding your error will assist us in providing you with the fix For your issu
66. t Week To 12 31 2007 s Top Chat Partners Past Month Relationship ils Profiler Users Most Frequently Using v O Past 6 Months fj BCE Reports Top Mail Senders O Past Year Top Mail Recipients O Specify Dates Settings Most Frequently Used Webmai f o Webmail Services Used in the Webmail Services Used in the s Users ic 3 From 12 01 02 PM To 12 01 02 PM lt System Settings zh Workgroups Generate Report We Overview B About Screen Capture 23 Report Settings The following screen shot displays the Top Applications Executed Report User Manual 35 BeAware Corporate Edition Admin Console z Feen BCE Top Applications Executed WIB m Save s Print Zoomin Zoom Out ZoomTo Send Report As E Mail Exit a Top Applications Executed 1 2 2008 Reporting Period 01 02 2007 03 13 49 PM To 01 02 2008 03 13 49 PM User s Included mrunal kandekar administrator Machine s Included KMRUNAL Top Applications Executed BCSAdmin Remote Desktop Connectio Internet Explor Outlook Express Windows Explorer EE a BCSAdmin 87 Remote Desktop Connection 35 Intemet Explorer 33 Outlook Express 30 Windows Explorer 12 g Screen Capture 24 Top Applications Executed Report Viewing Reports By Workgro
67. t the desired location where you wish to store the captured data Click on OK e Click on Apply to set the new location Steps to change the image storage location Clicking on Browse will open Browse for Folder window e Select the desired location where you wish to store the captured data Click on OK e Click on Apply to set the new location Steps to change the Backup location Clicking on Browse will open Browse for Folder window Select the desired location where you wish to store the captured data Click on OK Click on Apply to set the new location Now if you take the backup from Backup Restore page it will be taken at newly selected location Workgroups The BeAware application allows you to create workgroups of users You can create a workgroup that contains particular users You can add or remove the users from a workgroup When a user is assigned to a workgroup he or she can view the data of that workgroup The users can create new workgroup view or edit workgroup or delete a particular workgroup in BeAware application User Manual 53 BeAware Corporate Edition Admin Console Ascentive E BeAware Server Admin legged Tn An t cents BeAware Server Admin PC Activity View Create or Modify Workgroups of PCs or Windows Users Applications Chat Sessions Existing Workgroups Workgroup Name Workgroup Description Emails Advertising This is an advertising group Accounts This is an Accounts
68. talled for the first time The License Manager allows registration of various categories of BeAware Corporate Server gt Select Category from the License Category drop down list User Manual 42 BeAware Corporate Edition Admin Console cente Click on the Add button The BCS Key will be provided to you by the vendor Q Add Click on Add button to enter License for selected category Add License dialog box will be displayed asking the user to enter the Serial Key and Verification Key for the new category a Serial Key DA3BDE3BS5FB0FB2 Verification Key C6A4 5232 Fa2E 6049 Cancel Note Keys are case sensitive All characters must be entered exactly as shown m Screen Capture 32 Adding License OK Click on OK button to register the new category Q Activate Click on the Activate button to activate the new category it will display the Active License dialog box Fill the required client information in the dialog box that is displayed Activate License p Ea Customer information required Fields marked with are mandatory Full Name i Company Ascentive LLC Address 1 201 Spring Garden Stet Addess2 Ciy Piddphs State Philadelphia Zip Postal code as NN Country United States of America E mail Address smth ascentive com
69. ted filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Time Received From Subject CC and Windows Username to sort the record User Manual 21 BeAware Corporate Edition Admin Console Ascentive Screen Captures Screen Captures tab displays all the screen shots on user s PC captured by BeAware BeAware Server Admin XJ Logged In As q Ascentive BeAware Server Admin Workgroups Accounts x Workgroup Members All Machines x PC Activity Applications Chat Sessions B Applications KA Chat G Emails 6 Web Sites ay C9 Screen Captures Web Sites View screen shots on user s PC captured by BeAware Ze Windows Sessions Search Activity eh PC Activity Alerts S Relationship Profiler t BCE Reports Settings eh Users System Settings CJ Fri 11 03 2006 02 33 16 PM 93 Fri 11 03 2006 02 22 55 PM 9 Fri 11 03 2006 02 19 55 PM KD Fri 11 03 2006 02 16 55 PM 39 Fri 11 03 2006 01 47 50 PM 9 Fri 11 03 2006 01 44 50 PM 9 Fri 11 03 2006 01 41 50 PM 9 Fri 11 03 2006 01 38 50 PM 3 Fri 11 03 2006 01 35 50 PM 9 Fri 11 03 2006 01 32 49 PM 9 Fri 11 03 2006 01 29 49 PM 9 Fri 11 03 2006 01 26 49 PM e EE 2 C9 Fri 11 03 2006 01 23 49 PM Click the image above for full screen Slide Show 3 Fri 1170372008 12 54 25 PM lt p Workgroups
70. tion Grew sh Delete amp Save User 2 Assign Workgroup iz Workgroups de Overview BR About Screen Capture 26 User Management Screen Create New User Clicking on New button allows you to create a new BeAware user You can also enter the user s information in the following given fields Username Enter username for the user Password Enter the Password for the user First Name Enter First Name of the user Last Name Enter Last Name of the user Job Title Enter the Job Title of the user Description Enter description for the user You can create two types of users which are Admin Users These users can login into Server Admin Console and view the uploaded information Non Admin Users These users can only upload information They cannot login to the admin console User Manual 38 BeAware Corporate Edition Admin Console z Kecentive Save User Information Save User Information To save the data of the new user click on Save User Information button A dialog box will appear to confirm the password Confirm password 3 Please re enter your new password po OK Cancel Screen Capture 27 Password Screen Enter the password and CliCK on OK It will display the following message e 1 User information saved Screen Capture 28 Save Message The information entered for the new user gets saved and the user is listed in the Users list Delete User Delete To delete th
71. tivity PC Activity Alerts Relationship Profiler ti BCE Reports Settings s Users System Settings ja Workgroups We Overview m About Legends en Chat A Email Screen Capture 20 Relationship Profiler Screen The Relationship Profiler screen displays the following information Select Windows UserName Select Machine Name Select From Date Select To Date From date To date shows all Email and Chat transactions between two dates Select Category You must Select at least one category All or Email or Chat a All Email and Chat transactions b Email Email communication of sender and receiver C Chat Chat between two people Click on Show You can see the selected information in table format From Windows User Name display To Recipient name display Total Total transactions between sender and receiver display User Manual 31 BeAware Corporate Edition Admin Console z Kscentive Type Email or Chat category display Navigation Buttons Select Previous or Next buttons to see the records or you can also type the page number for which you want to see records Select Email or Chat transaction and double click to View the content of that particular email or chat The Relationship Details window will be opened Information Details View Relationship Details Time Captured Screen Names Duration Windows Machine 4
72. ttings for sending alert mails Web Sites 3 Enable Email Alert S Windows Sessions lede WW Database Free Space Below sd H MB 100 MB Search Activity PC Activity Alerts W Server Disk Free Space Below X Relationship Drofilet Backup Initiated Completed fj BCE Reports Restore Initiated Completed z Enter Email Address Settings s Users System Settings Send Alerts To pa Workgroups Delete Saye Alert We Overview E About Configure Screen Capture 36 Server Alerts Screen Before setting Server Email alerts click on the Configure button which is given in the bottom side of the window This image will be displayed Mail Server Configuration Set SMTP server settings for sending alert mails Mote Only enter username and password if your outgoing SMTP server requires them Mail Server The address of your outbound email server Stuart lionking com E mail Address This address is where you want all of your Be amp ware alerts to be sent Peter lionking com The following fields should only be filled out if your Outgoing Email Server requires a Username and Password otherwise they should be left blank SMTP Username _ SMTP Password Screen Capture 37 Mail Server Configuration Here you need to set SMTP server setting for sending alerts mails e Mail Server Mandatory Field Enter the mail server address through whi
73. up Ajay Musale AJAM W Thu 01 03 2008 06 09 22 PM Shutdown Ajay Musale AJAYM Workgroups JF Thu 01 03 2008 10 06 22 AM Login Ajay Musale AJAYM W Thu 01 03 2008 10 05 47 AM Startup Ajay Musale AJAYM SP Wed 01 02 2008 06 57 35 PM Shutdown Ajay Musale AJAYM ig Overview i Ic About ES 1 System Settings X Delete SE Delete all Screen Capture 16 Windows Session Screen The Windows Session displays the following information e Startup or Shutdown Time Displays the date and time of the windows session on the user s machine Activity Displays the user s activities on monitored PC Machine Name Displays the name of the machine which the user is using Windows Username Displays the logged in user s name on the target PC Delete This button deletes the selected record Delete All This button deletes all the entries for the selected filters and not just the listed entries e Clicking on the Print icon opens an HTML page with Applications data that is currently displayed in the Application Screen You can save this as an HTML page Note Click on Startup or Shutdown Time Activity Machine Name and Windows Username to sort the record User Manual 25 BeAware Corporate Edition Admin Console z Kecentive Search Activity The Search Activity displays search result that matches the specified search criteria E BeAware Server Admin Logged In As ese BeAware Server Admin PG Activity BeAw
74. ups Following are the steps to view reports by workgroups Select the name of the report to view For example Top Applications Executed Select the Workgroups tab Click the option of Select to Generate Report for Workgroups Select the workgroup from Workgroup list The available members will be displayed in the Members Available list Click Generate Report button to generate the report UT Ne User Manual 36 BeAware Corporate Edition Admin Console 14 BeAware Server Admin Logged In As admin PC Activity Applications Chat Sessions Emails Screen Captures Web Sites Windows Sessions Search Activity PC Activity Alerts Relationship Profiler BCE Reports 6 gi 8 e Lj b eb System Settings ie Workgroups ems BeAware Server Admin BCE Reports BCE Reports provide consolidated information of monitored data Select report you wish to view You can set additional filtering options by selecting the tabs below Click Generate Report to view your reports By assigning a user to a workgroup they will only be able to view data recorded from the users in that group 5 a Mn IIWGGreUBS windows Users Machines ions Execut T FOR ABD Check the box below to view rnonitored data Applications the Users are Spe E 3 n generated from a specific Workgroup Note Bl Top Application Users If you select this option you will not be able E Users Spending the Most Time to
75. ur License Keys in order to use the software in unrestricted mode Please see the License Manager Section on page 33 Until you activate your keys you will not be able to record any remote computers will have restricted access to the Admin Fi Accessories gt amp Adobe Photoshop C52 CorelDRAW Graphics Suite X3 WH Ascentive BCS Admin Console K Cyberoam Client For Corporate gt BeAwpseDacanka satua aai e b E Shortcut to BCS Admin Console Learning Essentials Microsoft visual SourceSafe Set Program Access and Defaults Ej Mozilla Firefox gt Fi Nero 7 Essentials eS Windows Catalog E Winamp o Windows Update 58 Acrobat Distiller 6 0 E Adobe Acrobat 6 0 Professional EN Progam Updates 4B MSN Messenger 7 0 W wordweb Programs Y y Documents Settings Search Help and Support Windows XP Professional Screen Capture 1 Getting Started Login Screen BeAware starts at the LOGIN SCREEN as shown below BeAware Server Admin xj Enter Username fadmirl Enter Password Screen Capture 2 Login Screen User Manual 8 BeAware Corporate Edition Admin Console z Kecentive Enter the Username and Password and click on the Login button This will enable you to login to the BeAware Admin Console Settings For Advanced Users Click on Settings button if you want to open the BeAware Server Configuration dialog The system by default is set for connecti
76. users using webmail most frequently The Top Mail Senders report shows the users sending the mails most frequently The Top Mail Receivers report shows the users receiving mails most frequently Most Frequently Used Webmail Services report shows top five webmail services frequently used Webmail Services Used in the Most Received Mails report shows top five webmail services used in received mails Webmail Services Used in the Most Sent Mails report shows top five webmail services used in sent mails Websites You can view Top Web Sites Visited and Top Web Site Visitors reports The Top Web Sites Visited report shows the most frequently visited web sites The Top Web Site Visitors shows the users visiting web sites most frequently Keyword Alerts BeAware allows you to view a keyword alert report The administrator can set keywords for application s web sites emails and chats Whenever the users use these words in applications mails web pages or chat BeAware notifies and reflects the status in this report The Keyword Alerts report shows the frequency of usage of these keywords You can view Top Keywords Registered for Alerts and Users Violating Keywords Top Keywords Registered for Alerts report shows top five keywords registered for alerts Users Violating Keywords report shows top five users who have violated keywords Viewing Reports We can view reports either on Dates Workgroups Windows Users or Machines The user can sele
77. wanted activity is performed Click New to set up an alert Enter the keyword s your email f Applications address select the categories you want to monitor and click Save Select an existing alert to update or delete it i Chat Sessions T od Monitoring Categories Emad Addresses Emails C9 Screen Captures Web Sites ae Windows Sessions Search Activity i PC activity Alerts Relationship Profiler ti BCE Reports Settings ej Users Add or Edit an Alert m Send alerts if following keywords are found Send alerts to these email System Settings Separate multiple keywords with comma address es Workgroups de Overview BR About 7 Search keywords in these Applicator monitoring categories Screen Capture 18 PC Activity Alerts Screen The PC Activity Alert Setting contains three segments Keywords Monitoring Categories and Email Addresses User Manual 29 BeAware Corporate Edition Admin Console z Kecentive PC Activity Alert Setting Before Setting PC Activity Alert click on the Configure button which is given on the below side of the window On clicking the Configure button you will get this window Mail Server Configuration Set SMTP server settings for sending alert mails Note Only enter username and password if your outgoing SMTP server requires them Mail Server The address of your outbound email server E mail Address This
78. ystem Settings 4 Workgroups Program Location C PROGRAM FILES ASCENTIVE CORPORATE SERVER ADMIN BCSADMIN EXE Time Opened Thu 12 20 2007 04 30 17 PM We Overview Time Closed Thu 12 20 2007 04 30 32 PM B About Duration 15 Sec x fad Screen Capture 8 For Saving amp Printing In window of Applications Chats Emails you will get this print button with magnifying glass and on clicking the button it will display two menus One for Print Application Item and other for Print Application Summary Select the menu desired by you In window of Web Sites Windows Session on clicking the print button with magnifying glass it will directly open the summary Screen of the same In window of Screen Capture on clicking the print button with magnifying glass it opens the selected Captured screen in HTML view Note Ifthe data list is blank then the print button with magnifying glass will not be displayed Applications The Applications tab displays the different applications launched by the monitored user You can select an entry from the list The details of the selected entry are displayed at the bottom of the Screen User Manual 17 BeAware Corporate Edition Admin Console z Kscentive 4 BeAware Server Admin Logged In As t Kecentive gt BeAware 5 admin f Server Admin PC Activity Windows Username ases v Machine Name AlMachines Applications Chat Sessions Emails C9 Screen Captures Vi

BeAware Corporate 7.1 Admin User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents