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1. H AE RPE g S A H A NS INS IK n fil Getting Started Step 4 Connect the Ethernet Cable e Connect the Ethernet cable to the LAN port on the rear panel of the DVR Connect the other end of the Ethernet cable to a router on your network 8 channel model shown AGS o OM A La A Y a VFO n m AOS AA A 6 Pa a ro O 1 A XA SO i y FJ 1 MAR A A NS L H gt A Ss p FA r H A A SF yn e VGA use AVON OUT AUDIO IN A 40 O ee HA dd a Connect Ethernet cable Step 5 Connect the Flex IR Extender Optional e Connect the Flex IR Extender to the Flex IR Extender port on the front panel of the DVR Position the Flex IR Extender near the front of the monitor or where it will receive a clear signal from the remote control Flex IR Extender port Flex IR Extender NOTE The Flex IR Extender is not required to use the DVR Use the Flex IR Extender if you are installing the DVR somewhere it will not have line of sight to the remote control such as in a cabinet or behind the monitor Step 6 Connect the Power Adapter e Before powering up the DVR ensure the monitor is connected and powered on This allows the DVR to detect the best resolution for your monitor e Connect the power adapter to the DC 12V port on the rear panel of the system Connect the other end of the power adapter to a power outlet or surge protector 8 channel model shown gt O o
2. 2 Under Start Time click and use the pop up calendar to select a date and time Ja aa ee 3 Under Stop Time click 4 and use the pop up calendar to select a date and time Start Time l 2012 01 12 11 54 54 4 Select the channel you would like to back up Pi 5 Click Start to begin the back up Back up may take several minutes to complete depending on the length of video specified NOTE Back up files are saved to C DVR_Backup channel Click to select Start Time Click to select End Time AN Click to Start Backup Click to select 70 channel DVR Netviewer Viewing Your DVR Using a Web Browser DVR Netviewer Viewing Your DVR Using a Web Browser DVR Netviewer Is a built in browser based software for remotely connecting to your DVR This section only covers how to connect to your DVR using compatible browsers lt assumes that you have completed all the steps in the section Setting up your DVR for Remote Connectivity on page 46 to configure your DVR for remote viewing over the Internet NOTE The interface for DVR Netviewer is identical to the Client Software except it does not support certain features such as DVR List For instructions on how to navigate the remote viewing interface to access and control your DVR see PC and Mac Client Software for Remote Viewing on page 97 Connecting to your DVR Using a DDNS or IP Address When you connect to your DVR using a web browser
3. Extensions Downloads ask Manager Clear browsing data Options Encoding gt About Google Chrome View source Help Developer tools Exit JavaScript console 2 Click browse the gallery or Get more Extensions The Chrome Web Store opens IE Tab is a free download O Sign in 2 amp Getting Started 7 A Options Extensions C chrome settings extensions ZA Options Extensions _ Developer mode Boo No extensions installed Want to browse the gallery instead Basics Personal Stuff browse the galle ry Under the Hood Extensions In the search field search for te tab e chrome web store Search for le tab Popular Collections 77 DVR Netviewer Viewing Your DVR Using a Web Browser 4 Next to IE Tab click Add to Chrome and then click Install A Home Search Results Sign in Go Results for e tab Results for ie tab in Themes gt IE Tab Productivity A n oros nests wine ew Add to Chrome Chrome Supports ActiveX controls Sharepoint ICBC alipay A Top 10 extension since 2009 Confirm Installation Install IE Tab It can access All data on your computer and the websites E as you visit Install 5 Enter your DVR s DDNS address or IP address in the address bar 6 Inthe Chrome browser click a to open the IE Tab extension e A secondary IE Tab address bar appears in the browser with the URL you typed in 43 I
4. In the Interval drop down menu select the interval you would like the DVR to send alerts once an event occurs For example if you set the interval to 5 minutes the DVR will only send alerts every 5 minutes when an event occurs Under the Receiver Email fields enter the email address or addresses you would like alerts to be sent to You can enter up to 3 email recipients NOTE You mustenter a sender and receiver email address for email alerts to work Optional Enter a subject for the notification and a location of the DVR in the respective fields Click Apply to save your settings or click Clear to exit without saving Click OK to close the confirmation window Click Test Mail to send a test notification Click OK to close the confirmation window NOTE If you have made a mistake with either email addresses you will not receive the test notification Restart the DVR by disconnecting the power adapter from the rear panel of the DVR and reconnect It NOTE If you want to use your own SMTP server select ON from the Send Mail Status drop down menu Enter the address of your SMTP Server port user name and password Check the Log on using secure authentication checkbox to log on using secure authentication Enter the sender s email address and recipient s email address or addresses Click Apply to save your settings and Test Mail to test the notification Creating Custom Camera Titles as suse reece oons mar Tie Us
5. OW ad TT y n AD i a A Vea M aR moor mom rss O H C I CoCo Ly Y W w F Yi jG A Y 7 Yo la H F H Y 0 j J Y y q Sin LAN wont RSABS VGA ule XA ee Fan y Ox S ZON gt Ss fed a 4 JN S Ea gt DC 12V port DC 12V NOTE If the top or bottom of the screen is cut off on your HDTV see Adjusting HDMI Screen Size on page 33 to adjust the screen size Getting Started Step 7 Verify Camera Image e Power on the cameras and then verify the camera video quality before permanently mounting the cameras e Mount the cameras under a sheltered location Always verify the environmental rating of your cameras before permanent installation outdoors Step 8 Set the Time e Set the system time for accurate video timestamps Videos with inaccurate times may not be valid as surveillance evidence e For details on setting the system time see Setting the Date and Time on page 19 Accessing System Information e To quickly open a window that displays vital system information press the qui button on the front panel of the DVR Press F to exit the System Information window button Press to exit 4 button system information Press to access system information Default System Passwords e The DVR requires a user name ID and password to log in remotely using a computer or mobile device e The HTTP port default 80 must be port
6. See below for an example http Colon e ta te E http 192 168 50 219 80 IP Address HTTP port number Internet Explorer connected to a local IP address You can use your external or public IP address to connect to the DVR but unless you have a static IP address your IP address will change from time to time For more Information see Appendix D What is Port Forwarding And Other Frequently Asked Networking Questions on page 97 Internet Explorer Remote viewing using Internet Explorer is supported on You must port forward Internet Explorer versions 6 and higher The instructions your router before you can below describe how to connect to your DVR on Internet connect to your system Explorer 6 through 8 Internet Explorer 9 users must using a web browser e g enable compatibility mode to connect to the DVR Internet Explorer To view your DVR using Internet Explorer 1 Open Internet Explorer and enter your DVR s DDNS address or IP address in the address bar NOTE When opening Internet Explorer it is recommended to right click the Internet Nowa Explorer icon from your Start Menu or Desktop 2 Y Run as administrator and select Run as administrator This will allow Esasy you to use the remote back up feature to save Esla video files from your DVR on your computer hard Run as administrator drive 2 Inthe ID and Password fields enter your remote access ID default 9 and password default 3333 and cl
7. 4 again 4 Touch Lorex Mobile Edge Then touch Install to download and install the app Wait for the app to install NOTE For support on downloading or installing Android apps consult your Android device s users manual or the manufacturer s support site To start Lorex Mobile Edge Pp 1 Touch the Lorex Mobile Edge icon WS in your IP DONS edge2 dvr lorexddns net Applications list to open Lorex Mobile Edge Lorex Mobile 3 Edge opens to DVR Setup screen PORT 80 2 UnderlP DDNS enter the DVR s DDNS address in full 10 e g tomsmith lorexddns net Touch Next PASSWORD 3 Under PORT enter the HTTP Port Touch Next 4 Under ID enter the Remote Access user ID for the DVR q Keep Mme signed in Touch Next ee CONNECT 5 Under Password enter the remote access Password for the DVR Touch Done e f you would like Lorex Mobile Edge to save your user ID and password check Keep me signed in Select to save your user ID and password 6 Touch the Connect button to connect to your DVR Lorex Mobile Edge connects to your DVR and displays live streaming video DVR Setup screen on Android 87 Mobile Apps Accessing your DVR Using a Mobile Device Lorex Mobile Edge Viewing Interface Lorex Mobile Edge shows a single camera view When you connect to your DVR Lorex Mobile Edge opens to the Information screen The Information screen shows you the bitstream and frames per second FPS for your connection T
8. Brightness Camera Color Settings Menu 31 Scroll up down to increase decrease the value for the selected option Right click to save your settings and return to the Camera menu Configuring the Covert Setting Hidden Cameras The Covert setting allows you to hide cameras on the DVR so users cannot see them Cameras that are hidden using the Covert setting can only be viewed remotely i e through a local network or the Internet by the ADMIN account NOTE It is highly recommended to enable passwords when using the Covert settings If passwords arenotenabled then anyone can change Covert settings and un hide the cameras If passwords are enabled only the ADMIN and USER2 accounts can change Covert settings To configure Covert settings From the Camera Menu click Covert under the camera you would like to hide un hide Move the cursor to the camera you would like to hide un hide and scroll up down to change the Covert settings e X Visible Covert OFF e O Hidden Covert ON Right click until you have exited all menus to save your settings Changing the Camera Title Display From the Camera Menu click Camera Title Type Scroll up down to select the type of label that you would like to appear above your cameras Displays the name of the camera You can create custom titles for your cameras using the Client Software or DVR Netviewer For details see Creating Custo
9. Internet or a local network To change Remote Access passwords From the LAN Menu select LAN Password and enter the ADMIN user ID and password if needed By default ID 9 Password 3333 a J Useri Password User2 Password Admin Password LAN Password Menu 2 Selecta user account and use the Password Wheel to enter the new Remote Access password Enter it again to confirm e USER1 Lowest level network user with access to remote live viewing only By default ID 7 password 1111 e USER2 Normallevel network user with access to remote live viewing playback and backup only By default ID 8 password 2222 e ADMIN Administrator Highest level user with access to remote live viewing playback and setup By default ID 9 password 3333 3 To save your settings right click until you have exited all menus Configuring Dual Streaming Settings Dual Streaming settings control the quality and frame rate of video when you connect to the DVR using a computer Smart phone or tablet Increasing Dual Streaming settings will provide a better image but requires more bandwidth Performance may be impacted If insufficient bandwidth Is available To configure Dual Streaming settings From the LAN Menu select Advanced Then select Dual Streaming Under Bitrate select your Internet connection speed between 28 8 36 6kbs lowest and Intranet highest The Sub Stream Frame Rate and Sub Stream Quality a
10. enter the DDNS address of your DVR A DDNS address is a permanent web site address that will allow you to connect to your DVR over the Internet from any compatible browser or mobile device To connect using a DDNS address you must register for a free Lorex DDNS account and configure your DVR with your DDNS account information For instructions see Accessing your DVR Remotely Over the Internet on page 50 Use the following format to connect to your DVR using a DDNS address http the Domain Name URL Request you created when you made your DDNS account followed by lorexddns net colon and the HTTP port number default 80 See below for an example http tomsmith lorexddns net 80 http Colon Domain Name URL Request HTTP port number Example of a DDNS address Colon 6E i ey e E http tomsmith lorexddns net 80 Domain Name URL Request HTTP port number Internet Explorer connected to a DDNS address You can also connect to the DVR using an internal or external IP address however it Is recommended to use the DDNS address because it is a text address that is easy to remember and will not change Using an internal or local IP address is only available on computers on the same network as your DVR 71 DVR Netviewer Viewing Your DVR Using a Web Browser Use the following format to connect to your DVR using an IP address http the IP address and then colon and the HTTP port number default 80
11. 1 Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified service personnel 2 Conditions Requiring Service Unplugthis product from the wall outlet and refer servicing to qualified service personnel under the following conditions A When the power supply cord or plug is damaged B If liquid has been spilled or objects have fallen into the product C If the product has been exposed to rain or water D If the product has been dropped or the cabinet has been damaged E lf the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation F When the product exhibits a distinct change in performance This indicates a need for service 7 Replacement Parts When replacement parts are required have the service technician verify that the replacements used have the same safety characteristics as the original parts Use of replacements specified by the product manufacturer can prevent fire electric shock or other hazards 8 Safety Check Upon completion of any service or repairs to this product ask the service technician to perform safety checks reco
12. 168 This IP address is your DMZ IP Enter the IP address obtained from Router 1 into the DMZ section of Router 2 Once you have configured Router 2 with a DMZ connection run the Auto Port Forwarding Wizard to begin auto port forwarding to Router 1 ll incoming traffic going through Router 2 asa dummy router and passes all the ter that needs the port forwarding Example DMZ stands for Demilitarized Zone Enabling a DMZ IP on your router enables one of the routers to pass information onto the second router DMZ Host IP Address 192 168 1 100 a DMZ IP address assigned by a secondary router f Apply y Cancel y NOTE Consult your router s owner s manual for details on configuring DMZ settings Locating your Router IP The Status Page The Status Page of a router normally includes the router s vital information such as the IP address EXAMPLE Product Page DER 615 ADVANCED All of yow Internet and network connection details are displayed on this page The firmware version E abo displayed hera GENERAL Time Connection Type QoS Engine Cable Status Metwork Status Connection Up Time MAC Address Primary DNS Server r 207 164 234 175 Secondary DNS Server 106 Haroware Version BS Fanmowarne Version 2 25 STATUS SUPPORT Help Fuel Hir tb aa AN of your WAN and LAN comechon eisi ane daped hera Pabruary D05 4 8 23 18 AM Firmware Version 2 25 2008 10
13. 2 Select the camera you wish to configure The Motion Detection configuration window opens Motion detection is off Motion detection is on Area Selectors Tria A E a Motion Detection configuration window 3 Click the area or areas where you would like to disable enable motion detection Areas covered by motion detection are indicated by yellow dots Use the Area Selectors to enable or disable a larger area 4 Click the Sensitivity bar and scroll up down to adjust the motion detection sensitivity A higher sensitivity means that motion events will be triggered by smaller movements A lower sensitivity means motion events require larger movements to trigger ill i Sensitivity bar 39 Backup The Backup Menu allows you to backup recorded video to a USB flash drive not included and format a connected USB flash drive You must format your USB flash drive before you can backup video from your DVR NOTE Thesystemsupports most brands of USB flash drives from 1 16GB Year Mon Date How Min Sec 12 00 40 13 50 12 rm pale Backup Menu To access the Backup Menu click EM then za For firmware upgrade instructions see Appendix N Upgrading Firmware on page 124 Formatting the USB Drive Prior to backing up data you must format the USB flash drive so it will work properly with the DVR ATTENTION Formatting erases all data on the USB flash dr
14. 30 The IP information is normally under a header called WAN or Internet Port Each router has different terminology DHCP Client Active Connected Established O Days 08 36 aseme r NIE SEE 4 IP Address Subnet Mask Default Gateway Router IP assigned by the main router Enter this IP into the DMZ section of the primary router 192 165 1 100 255 255 255 0 197 168 101 207 164 294 199 Appendix F Changing Ports On Your System AA Appendix F Changing Ports On Your System For added security we strongly recommend changing HTTP port 80 on the system to any desired port the port must not blocked by your If you change the default port on the system from 80 to a different value you MUST enter Internet service provider ISP http and a colon and the port number after the DDNS or IP address when connecting to NOTE Please contact your ISP for complete the DVR using a web browser Information on available ports For example ifyou change your port number from 80 to 85 you MUST enter a colon and Prior to changing ports on your system you port 85 afterthe DDNS address for example must connect your system to your network http tomsmith lorexdans net 85 using the included Ethernet cable and restart the DVR by disconnecting the power adapter and then reconnecting It to the DC 12V port Example Let s say you want to change the HTTP port on your system from 80 to 83 To change the port
15. A e 61 PlavDaCk MOGG sicac5ceeedse saree endab oust eneanee neous ene eene baw eens 61 Using the Pop Up Calendar o o oocoocoooo teen eee e ene nenes 62 BACKUP MOQO scsccrcara ronca reas AREAS Ae 62 SEUD MOOG osos porro roses 63 Changing Siltrate opecd aria dera apar da asa gan rs ba lo wehbe dei 64 A A Pq 64 ENSABUNO DNS arcadas ado a ai pa Ea 64 Viewing System Status sie dad dia eee eda a 65 Configuring Email Alerts piu 5 5 8 6 dp bs de Ob be Sed ae Bd Sd PA heck Bd A tke RW ee ane mg ok 65 Creating Custom Camera Titles 4 s20 s0 s00044 00068e00s A eee he ween sees hha pee 66 Taking Screenshots PC Only coccccccccc eee ee eee eee eeees 67 Manual Recording PC Only 2 00 cece cece teen eee o 68 Accessing Remote Speed Dome Settings PTZ Controls PC Only 68 Using the HDD Reader PC Only 000 c cece ence e eee eee eee eens 69 DVR Netviewer Viewing Your DVR Using a Web Browser 71 Connecting to your DVR Using a DDNS or IP Address 0 02 71 Internet Explorer ccc cece cece cece ence ete eee e eee eat eet eeeeeateateeeeeaee 72 internet Explorer T 22262425504 cclbboneoan se dada errors ne ibas see ea 73 MOZO FIFETO sosa lr rcado caera eat oo cares 75 XI Google Chrome sarrrorisr serra re 77 Mobile Apps Accessing your DVR Using a Mobile Device 80 Compatible Devices and Platforms 0 00cococcoccc eee 80 Before VOU DOO
16. Click under each camera and select 1 2 3 4 5 e Resolution Click and scroll up down to select the resolution for all cameras Available resolutions are 352x240 704x240 704x480 Right click to save your changes and return to the Record Menu NOTE As you change the frames the storage calculator at the bottom of the screen calculates the remaining space on the hard drive 1 Frames Per Second 34 Using the Main Menu Reading the Storage Calculator e Non working Hour Green DVR will A storage calculator shows the record according to the non working hour approximate maximum continuous frame rate recording time available on the hard drive based on your settings Use the storage calculator to help maximize your hard drive space Schedule q __ I e No Wor King MOU E 6006 Day 13 Hour 0 min 14 00 04 0 03 04 05 06 Or 0009 10 1112121448 10 AP 1010 DO EEE Storage calculator NOTE The estimationfromthe Storage Calculator is based only on Continuous Recording not motion or alarm recording Configuring the Recording Schedule The Recording Schedule allows you to configure an hourly or daily schedule for recording The Recording Schedule Is a grid featuring the days of the week and hours 0 23 Recording Schedule Range Selectors To configure the Recording Schedule 1 From the Record Menu click Schedule 3 Right click to save your changes and The Schedule window opens return to the R
17. Covert Video Dynamic allocation of cameras Email Notification Text with weblink amp snap shot attachment Mobile Connectivity iPad iPhone 4 0 and above Blackberry supported model numbers 9000 9700 9800 Android version 2 1 DDNS Free Lorex DDNS Web Server Port Programmable by User Network Protocol LAN DHCP Dynamic IP DDNS Network Interface 10 100 Base TX RJ 45 Network Speed Control 10 levels 28 8Kb 1 5MB sec GENERAL Power Consumption Approx 30 watts Supply Voltage 1OOVAC 240VAC 12VDC 2 5A 50 60Hz Unit Dimensions 11 6 x62 x 1 1 WxDxH 295mm x 167 4mm x 34 0mm Unit Weight 3 2 lbs Operating Temperature 41 104 F 5 40 C Humidity 10 75 NC As our products are subject to continuous improvement Lorex Technology Inc and its subsidiaries reserve the right to modify product design specifications and prices without notice and without incurring any obligation E amp OE 93 Appendix B Networking Checklist Appendix B Networking Checklist 94 Use this checklist to confirm you have completed all the steps of the Network Setup have the following e High Speed Internet e Router e Ethernet cable included with the DVR e PC or Mac computer have turned off the system and performed the following e Connected the Ethernet cable to the LAN port on the rear panel of the DVR e Connected the other e
18. Og ee ios ls ee ee ee ee 36 Enabling Disabling System Buzzers ooo 36 Enabling Disabling Motion Detection 0 0 ene tence ene n enn ees 36 Enabling Disabling Video Loss AlarmS 0 0 0 ccc cece etn eee eben nen nes 36 Configuring Alarm SCUINGS 254602425 d084 62450 8044 08564 A e DADE ADEA SR OOS 36 Configuring the Motion Alarm Schedule meiosis RR bee HHS 37 Configuring the DVR for Motion Recording Only 0 eee 37 Configuring Motion Detection Areas and Sensitivity 00 000 cee 38 BACKUD cise Cosa canoa deidad ria rr 39 Formatting the USB DAVE es gare aed Bencina eee aaa tee eae a eee Etoo Rda Ae are 39 Backing up Video to a USB Flash Drive 0 0c teen eens 40 CONTAINS BackUp escarola ee ee eee eh Beene added 40 Back p File iniormatiOm otccccecaneanesweecsce da dad ab eee ae ea doses See a eased aan 40 Playing Backed up Video on your Computer cc eens 40 Setting QuickTime Player as a Default Media Player PC 00 2c ccc cee 41 LAN ditcueasnsetedeetetad sss ce RINE EEEREN sean teen oe 42 Contiguring Network Settings 2 lt s2244444 eemedeebes cans propa 42 Configuring Remote Access Passwords o ooooococo c cece teen eee n eens 42 Configuring Dual Streaming SettingS 0 0 eee eee n nee 43 Configuring DDNS Settings versa da dei one asd Rl ed a ede eee hee 43 Configuring Email Aleris sasssa whe pede iw ew dt dn dee hee eee eens 44 Setting up your DVR for Remote Connectivi
19. Step 3 Update the Router Settings 1 Click the Update Router button e You will see your router window open The Auto Port Forwarding Wizard automatically populates your router with the relevant information This will take a few moments Update Router button NOTE You may have to manually save your router settings after the software makes the required changes to your router 2 Close the update window when the update finishes Step 4 Test your Connection 1 Click the Test Your Connection button e Your system s default browser opens and connects to your Lorex device NOTE Ensure that Internet Explorer is your computers default Internet browser NOTE A window opens that prompts you to enter in your DVR s user name and password do not enter your DDNS log in information NOTE ActiveX warnings may appear Accept all ActiveX installation warnings to connect to your system Configuring multiple routers Your network may have two or more connected routers During the Initial launch of the auto port forwarding wizard the program scans the network to detect the number of connected routers To check for multiple routers 1 Click the Detect Multiple Routers button 104 Appendix E Internet Setup Wizard PC only e A list of connected router populates in the window LOREX is F 2 indicates two routers have been detected e The Possible 1st Router refers to the router directly connected to
20. a lamp or phone a e Video out Resolution set to e This may occur if you have manually changed the incorrect setting resolution setting from the Auto setting and then connected the DVR to a different monitor TV that is incompatible with the new setting for example connecting the DVR to an HDTV rather than a VGA monitor TV e Connect the DVR to another monitor TV Then click Menu gt Setup gt Video Out Setup gt Video Out Resolution and select Auto Click Video Out Update and Yes to confirm Then power off the DVR connect it to the desired monitor TV and power on the monitor TV then the DVR e Touch Screen monitor e USB cable for the touch screen e Connect a USB cable from the monitor to one of not detected by DVR operation has not been the USB ports connected e USB cable for the touch screen e Disconnect the USB cable from the DVR and monitor has not been detected reconnect It e Connect the USB cable to a different USB port on the DVR e With the USB cable connected power off the monitor and DVR Power on the monitor and then power on the DVR e Menu Bar or camera e Adjust the HDMI Screen Size e Click Menu or press El on the front panel of the titles cut off on TV DVR and then select Setup gt Video Out Setup connected with HDMI Click HDMI Screen Size and scroll up down to adjust Right click to exit and save changes 128 Troubleshooting Troubleshooting Continued Error Possible Causes Solutions e
21. account in the same network as your DVR To setup your free Lorex DDNS account Setting up your DVR for Remote Connectivity 1 In your browser go to http www lorexddns net and click Step 1 Lorex DDNS Remote Viewing Setup A Lorex DDNS account allows you to connect to your Lorex system from onywhere in the world using an easy to remember web site address that is available 24 7 This is perfect whether you have a Static or Dynamic P address no matter how offen your Internet Service Provider changes your IP address Lorex s exclusive DDNS service will keso you connected to the things that matter to you most To set up Lorex DDNS Create an account Activate your warrenty etup Remote Viewing LO 2 The My Lorex account login screen opens if you are already logged in skip to step 4 Create a new account or log into an existing account To create a new account fill in the required fields on the right and click Create Account Log in to your Account lf you have an account with Lorex already please sign in If you don t please crecte a new account Required information Email Adcaress Password Possword Reset Benefits of a Lorex account Easy ond auick checkout Products and support information tailored to you Enhanced Online Support for products Free Technical Support Full One Year Warrenty Online ticketing system Create an Account Enjoy the benefits of having a Lor
22. and backup recorded footage and configure your DVR see PC and Mac Client Software for Remote Viewing on page 57 You can now access your DVR using a compatible web browser for details see DVR Netviewer Viewing Your DVR Using a Web Browser on page 71 or mobile device for details see Mobile Apps Accessing your DVR Using a Mobile Device on page 80 D9 Setting up your DVR for Remote Connectivity Advanced Networking Configuration Optional 96 The following steps are recommended to ensure your DVR Is secure and accessible at all times even in the event of a power failure Please note that some of the steps below require you to reconfigure the settings for your DVR in the Client Software e Change your system passwords and remote access passwords to something other than the defaults See Managing Passwords on page 28 If you change your remote access passwords you must update your DVR List in the Client Software to use the new password s e Change your HTTP Port to any desired port other than port 80 The port must not be blocked by your Internet service provider For details see Appendix F Changing Ports On Your System on page 107 If you change your HTTP port port forward the newly selected port and update your DVR List in the Client Software for the newly selected port e Assign a fixed IP address to your DVR A fixed IP address will allow your DVR to keep the same IP address in the event of a power fai
23. changes e In Playback mode press to return to Viewing mode e In Full Screen Single Channel mode press to return to Split screen view al Press to enter Main Menu 4 Press to confirm menu selections e In Viewing mode press to access System Information e In Playback mode press to create a Playback Marker 5 Navigation Buttons e A Press to move cursor up e Y Press to move cursor down e d Press to move cursor left e gt Press to move cursor right 6 Hard Drive Power LED e Solid Device is on powering up e Flashing Device is recording to hard drive 7 IR Receiver Internal IR receiver for the remote control 8 Flex IR Extender Port Connect the Flex IR Extender to increase the remote control range or use the remote control without needing line of sight to the DVR must have line of sight to Flex IR Extender 9 USB Ports Connect a USB mouse included touch screen monitor not included USB flash drive not included for data backup and firmware updates For permanently connected devices it is recommended to use the USB port at the back of the DVR Rear Panel 8 Channel LJ E j k O imi D M 0 NOMI An E oo audio Nn 1 DC 12V Connect the included DC power adapter to power on the DVR 2 LAN Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity 3 HDMI Connect to an HDMI compatible TV or monitor not included Note that the DVR canno
24. click 3 to open the Record Menu o Click Video Frame Rate The Video Frame Rate Menu opens Set both the Working Rate and Non working Rate to 0 for cameras that you want to configure for motion recording Using the Main Menu only This disables continuous recording on these cameras da Aarm Motion Rate amadas Working Rate erws Rate 0 0 0 0 0 0 0 0 A 000 000 0 010 0 010 00 A Set the Working Rate Non rate to 0 to disable continuous recording NOTE Ensure that the Alarm Motion Rate Is set to a number on cameras that you want to configure for motion recording only 4 Right click twice to save your changes and return to the Main Menu Configuring Motion Detection Areas and Sensitivity You can configure the DVR to detect motion only in certain areas This can be helpful if you want to only detect motion in an important area for example the entrance or driveway of your house or if normal traffic or movement for example from a public street or a tree In an area Is triggering the motion detection You can also adjustthe motion detection to be more or less sensitive Higher motion detection sensitivity means that smaller amounts of motion will trigger motion events Lower motion detection sensitivity means that it will take more motion to trigger a motion event To configure motion detection areas and sensitivity 1 From the Alarm Menu select Motion Setup 38 Using the Main Menu
25. computer Only install software from publishers you trust What s the risk 5 Click Install DVR Netviewer launches Internet Explorer 9 You must use compatibility mode to connect to your DVR using Internet Explorer 9 To view your DVR using Internet Explorer 9 1 Open Internet Explorer 9 NOTE You must use the 32 bit version of Internet Explorer From the Start Menu click Internet Explorer Do not click Internet Explorer 64 bit 4 Acrobat com Adobe Reader 9 A ed Default Programs Open at Desktop Gadget Gallery Open file location 32 bit Internet a Internet Explorer 64 bit Run as administrator Run as administrator Explorer P Internet Explorer r NOTE When opening Internet Explorer it is recommended to right click the Internet Explorer icon from your Start Menu or Desktop and select Run as administrator This will allow you to use the remote back up feature to save video files from your DVR on your computer hard drive 73 DVR Netviewer Viewing Your DVR Using a Web Browser 2 74 Enter your DVR s DDNS address or IP address in the address bar You will see a broken page icon in the address bar Broken page icon P BOX E DVRNetview 19216851 lt MN Blue icon NOTE The icon must be blue this indicates that IE9 is running in compatibility mode In the ID and Password fields enter your remote access ID default 9 and password
26. connect using the 3G or mobile network If you need to use WiFi use the DVR s internal IP address to connect Mobile Apps Accessing your DVR Using a Mobile Device 5 Click Applications Wait for the applications list to populate ES BlackBerry Torch 9800 Applications Read Applications aS BlackBerry Torch 9800 ai Organizer E pl Files Media Sync fl Music al Pictures a wee Videos E BlackBerry Torch 9800 m po rt Fl les _ Applications Application Version Size ai Organizer i Files Language and Input Su 0B Media Sync English UK i 0 485 KB Installed French i 0 835 KB Installed Italian i 0 679KB Installed Be Music Pictures m German i 0 785KB Installed Videos Snanich 79 KR Inctallad Application Summary Application Version Size Pending Action Click the icon or x icon to add or remove applications from your device Any changes to your applications are listed in this section Apply 7 Locate the folder where you extracted the Mobile Viewer install files Select the Mobile View install file ends in an alx extension and then click Open to install the file 8 Click Apply to complete the installation e Wait for the installation to complete NOTE For support on installing Blackberry applications consult your Blackberry smartphone s user s manual or visit www blackberry com Connecting to your DVR on your Blackberry You can view your DVR remotely us
27. default 3333 and click Login An attention bar appears at the bottom of the screen asking if you want to Install an add on e An attention bar may appear at the bottom of the screen asking if you want Internet Explorer to remember the password for your DVR Click either Yes or No depending on your preference Click Allow in the attention bar The page refreshes This webpage wants to run the following add on Control name is not available from Not Available What s the risk Allow x Click Allow Re enter your remote access ID and password and click Login Another attention bar appears Click Install in the attention bar The page refreshes This website wants to install the following add on INetViewProjl_02030158 cab from LOREX Technology Inc install dl What s the risk ae A Click Install Re enter your remote access ID and password and click Login An install wndow appears DVR Netviewer Viewing Your DVR Using a Web Browser 9 Click Install DVR Netviewer launches Internet Explorer Security Warning Do you want to install this software Name INetviewProj1_02030158 cab Publisher LOREX Technology Inc a a a y More options While files from the Internet can be useful this file type can potentially harm your computer Only install software from publishers you trust Whats the risk Mozilla Firefox You must download an extension called IE Tab before Firefox can connect
28. like to use for your DVR You can use your name your company or business name or anything of your choice e IP DDNS Enter the IP address from the System Information window om e Port Enter the HTTP port default 80 from the TANA System Information window Es e ID Enter the ADMIN ID for remote viewing default 9 e Password Enter the ADMIN password for remote viewing default 3333 L DVR List ID Password 5 Click Change Then click Close to return to the main client window 6 Select your DVR from the drop down menu at the top of the screen and click to connect Live video from your cameras will appear when the connection is successful NOTE If it does not connect within 30 seconds click E and click again to refresh the connection 49 Setting up your DVR for Remote Connectivity Accessing your DVR Remotely Over the Internet E QU N 90 Setting up remote connectivity allows you to view your DVR from any computer or compatible mobile device with internet access To set up remote connectivity with your DVR you must Port forward the HTTP port default 80 on your router to your DVR s IP address Create a DDNS account Enable DDNS on the DVR Update the Client Software with your DDNS information Step 1 of 4 Port Forwarding You must port forward the HTTP port default 80 on your router to your DVR s IP address before you can remotely connect to your system There are several metho
29. m mam f cJ Cy Options folder Options Opening the Options folder 91 Mobile Apps Accessing your DVR Using a Mobile Device 3 Select Advanced Options gt TCP IP Iptions Advanced Options Default Services GPS Host Routing Table Custom Dictionary Date Time Opening APN settings menu 4 Select the checkbox beside APN Settings to enable APN Example B P I p APN address IJAPN Authentication Username for APN Password for APN enabling APN settings Beside APN enter your APN You must obtain the APN from your local service provider 6 Exit to save your settings 92 Appendix A System Specifications Appendix A System Specifications SYSTEM PLAYBACK Operating System Linux embedded Playback Display 1 4 9 8ch 1 4 9 16 16ch Pentaplex Simultaneous View Record Playback Backup amp Remote Instant Playback for quick review of log events Configuration Playback Speed Variable 1 5 15 60 Number of Channels 8 16 Channel Playback Player Apple QuickTime multi hour Player Inputs Outputs Backup Player Apple QuickTime multi hour Player Video In 8 16 x 1Vpp CVBS 750hms BNC Search By time event scroll VGA Out VGA compatible STORAGE amp ARCHIVE HDMI Out HDMI compatible Storage Up to 1 HDD SATA Audio In Line in RCA Maximum Capacity Up to 2TB Audio Out line out RCA Backup M
30. monitor or TV that has a VESA mount and an independent stand with clear access to the VESA mount holes The DVR supports the following VESA mount sizes 73mm x 75mm 100mm x 100mm and 200mm x 200mm 1 Screw the provided mounting screws into the top two holes in the rear panel of your LCD monitor or TV Make sure the screws are only 3 4 of the way in this will allow sufficient clearance to hang the system ii A MELEN AA 3 Mounting screws attached to monitor 2 With the front panel of the DVR facing up carefully align 2 of the VESA mounting holes on the DVR over the mounting screws and slide down into place VESA mount _ Independent stand ae VESA mounting holes 118 Appendix L Replacing the Hard Drive AA Appendix L Replacing the Hard Drive The system comes with a pre installed 3 5 SATA hard drive You can expand the system with a replacement single hard drive up to 2 terabyte TB NOTE It is recommended to use surveillance or security certified hard drives which are designed to be reliable over long periods of time while recording 24 7 Security certified hard drives are available at www lorextechnology com Removing the Hard Drive Make sure that the power cable has been disconnected before changing the NM hard drive To remove the hard drive Remove the single screw on the back panel of the DVR Back panel screw D i N r Y SY gt 8
31. n al cliente en materia de garant a 1 888 425 6739 1 888 42 OREX Soporte t cnico para asuntos t cnicos la instalaci n 1 877 755 6739 1 877 75 LOREX Mexico 001 800 514 6739 Internacional 800 425 6739 0 Ejemplo Desde el Reino Unido marque el OO en lugar del VOUS AVEZ BESOIN D AIDE CONTACTEZ NOUS D ABORD NE RETOURNEZ PAS CE PRODUIT AU MAGASIN Veuillez veiller enregistrer votre produit www lorex cctv com registration pour recevoir des mises jour et information de produit 2 facons faciles de nous contacter o En Ligne O Le support des produits est disponible 24 heures sur 24 7 jours sur 7 y compris les informations sur les produits les guides de l utilisateur les guides de d marrage rapide et les foires 4 questions www lorextechnology com support Pour toutes les autres questions visitez www lorextechnology com Par Telephone l Am rique du Nord Service la client le pour les questions de garantie 1 888 425 6739 1 888 42 LOREX Support technique pour les questions techniques et installation 1 877 755 6739 1 877 75 LOREX Mexico 001 800 5 14 6739 International 800 425 6739 0 Exemple A partir du Royaume Uni composez 00 au lieu de FEB 16 2012 R12 BEFORE YOU START Please make sure to register your product at www lorextechnology com to receive product updates and technical support THIS PRODUCT MAY REQUIRE PROFESSIONAL INSTALLATI
32. playback o Click to fast forward increase fast forward speed only available during playback 5 Click to open the Event List See Event List on page 21 Ey Click to begin Sequence view In Sequence view the DVR automatically switches between connected cameras in Full Screen Single Channel view Click EJ to exit Sequence view 090 Click to turn the On Screen Display on off Kal Click to go back exit menus e Click to take a screenshot of the active display live viewing or playback NOTE USB flash drive must be connected For more details see Taking Screenshots on page 26 i From the Event List click to delete a selected video file NOTE Be carefulwhen clicking the Trash icon there is no confirmation for deletion and you cannot undo the action k Click to access PTZ controls NOTE PTZ camerals must be connected For instructions see Appendix H Connecting PTZ Cameras on page 113 E Click to close the on screen keyboard and cancel current entry On screen Display Using the On Screen Keyboard An on screen keyboard appears when entering certain menu options that require text input for example Email setup To use the on screen keyboard 1 Click on a menu field that requires text Confirm entry Numbers amp Special Characters e The on screen keyboard appears e Click 2123 for numbers or special characters e g etc Clic
33. preset to save the camera position and zoom to that preset To go to a saved preset e Click the number of the preset you would like the camera to go to To delete a saved preset e Click CLEAR then click the number of the preset you would like to delete Appendix Recording and Playing Audio Appendix Recording and Playing udio The DVR is capable of recording one audio channel which can be assigned to any avallable camera channel Audio recording requires an audio capable camera not included or self powered microphone not included The DVR can play audio from self powered speakers not included or from an HDMI TV or monitor not included with internal speakers Connecting an Audio Capable Camera or Self Powered Microphone 8 channel model shown HOMI RS485 BNC cable Audio RCA cable AUDIO OUT AUDIO IN m AA Audio IN AUDIO CAPABLE CAMERA OR SELF POWERED MICROPHONE Not included NOTE It is recommended to test the audio and video on your cameras prior to installation 1 Camera only Connect the BNC video cable from your camera to one of the available Video IN ports on the rear panel of the DVR 8 channel or an available connector on one of the Octopus BNC connectors 16 channell e For RCA cameras use an RCA to BNC adapter to connect the yellow RCA video connector to the Video IN ports or Octopus BNC connectors 2 Connect the white RCA audi
34. result is that you can power on and off the router and DVR and the router will always assign the same IP address to the DVR Setting up a Fixed IP Address NOTE These are guidelines on how to create a fixed IP This example is using a Linksys E2500 router Additional configuration may be required on your router Refer to your routers owner s manual for details The instructions below are for reference only Step 1 of 2 Determine the DHCP Scope of the Router 1 Open an Internet browser and enter the router s IP address in the address bar Log in with the router s user name and password 2 Select the Setup tab Then select the Basic Setup tab Afiafi cisco Firmware Version 1 0 00 Linksys E7500 E2500 Applications amp E Administration Status Gaming Wireless Security Access Policy Setup Basic Setup 110 Appendix G Assigning A Fixed IP To Your DVR 3 Under DHCP Server Setting locate the Start IP Address This value is the first IP address that the router will assign to devices that connect with DHCP This means that you can assign any IP address to your DVR that is lower than this value Network Setup Router Address P Address Subnet Mask Router Name DHCP Server Setting DHCP Server Start IP Address Maximum Number of Users IP Address Range Client Lease Time static DNS 1 Static DNS 2 Static DNS 3 WINS 192 168 0 1A 2552552550 CiecoA 3073 9 Enabled Disabled DHCP Rese
35. system creates two folders on your USB drive Picture and Movie NO In your web browser visit www lorextechnology com and search for the LH330 Series Download the free firmware upgrade from the Downloads tab if one is available O Extract the firmware file and copy it to the main directory of the USB flash drive do not place the file in either the Picture or Movie folder Once the file transfer is complete remove the USB flash drive from your computer Pla Computer Removable Disk G yan Share with Burn New folder Mame Date modified Type Size d Movie 12 12 2011 10 38 File folder de Picture 16 12 2011 10 55 File folder 6216 lorexjos 11 07 21 18268 rom Firmware file Th Y 4 Connect the USB flash drive to the DVR Click Firmware Update 124 Appendix N Upgrading Firmware 6 The system checks the USB flash drive for a compatible firmware file and asks you to confirm 7 the upgrade Click Yes to begin the firmware upgrade DO NOT unplug the DVR or disconnect the USB flash drive while the upgrade is installing The system will prompt you when the upgrade Is complete When the upgrade is completed remove the USB flash drive from your DVR and disconnect the power adapter to power off your DVR Reconnect the power adapter The DVR Is now upgraded with the new firmware If you do not see Buttons in DVR Netviewer After Upgrading the Firmware You need to reset th
36. that all cables are connected correctly power or is not powering loose or is unplugged e Confirm that the power adapter is securely up connected to the back of the unit and is connected to a power outlet e Cables are connected but e Confirm that the system is powered on LED system is not receiving sufficient indicator on the front should be on or flashing power e lf the unit is connected through a power bar or surge protector try bypassing the bar and connecting the power directly to the wall outlet e Confirm that there is power at the outlet e Connecting the power cable to another outlet e Test the outlet with another plugged device such as a lamp or phone charger e Remote control is not e Battery in the remote control is e Install a fresh CR2025 battery in the remote detected by the system drained control e There are no batteries in the remote control e Remote control does not have e Install the IR extender where it will have line of line of sight to the DVR sight to the remote control e Hard drive is not e Hard drive cables are loose or e Remove the housing and check that hard drive detected by the DVR not properly connected cables are firmly connected e There is no hard drive in the e Install a 3 5 SATA hard drive using the system instructions in Appendix L Replacing the Hard Drive on page 119 e Hard drive is full 100 Overwrite is not enabled e Click Menu gt Record gt Record Mode and select and the un
37. the latest smart phone compatibility list check www lorextechnology com as new smart phone models become available in the market viii TABLE OF CONTENTS Getting Started MAA Pe deed ede eee eta deaKe 1 FFON PANEL cece 24056556656 e eye See eee soos beeae stereos O54 245 e4e0eeee 2 Rear Panel 8 Channel 000c cece e ween ween eee ween eee enews 3 Rear Panel 16 Channel 1 1 0 0 ccc eee eee eee eee eee eee enews 4 Basic SOU ios eee ee ees eee ne oe reos 5 step 1 Connect the BNC Cameras serrises eesse proa o cds obs sos o ee a DO 9 Step z Connect the MONO lt s es eggs daa a de e A kek brit ee Ae ch med ace a 6 Ole Comet Vic MOUSE 424425 Giese dane bs tros cb a eek eee eae ay 6 Step 4 Connectthe Ethernet Cable 2 4 antic aces ace bbe deeds e oan Seas Oboes Seema eee be ews 7 Step 5 Connect the Flex IR Extender Optional 0 0 cece cette ene 7 Step 6 Connect the Power Adapter 0 0 ccc eee eee eee nes 7 Step 7 Verify Camera Image eee eee nen tent teens 8 Ole 6 Seine NMG 25452 e aeaa E ea Seek eed cose ees tone Bea a oedcehaueeene neues 8 Accessing System Information 000 c cece eee eee eee ees 8 Default System Passwords lt lt 65d Gece rra iaa 8 Connecting Cameras icsspocrradrando rr aid 9 installation TIPS 6G40 denii e540 448094454044 52b8 ooo eee hn eke E a eaeee ees 9 Haing Cameras eers enera EErEE E EENE ead EEEE F E E S E E 9 Connecting BNC Cameras to your DVR 1 1 0 10 Connectin
38. time Click the SET button Expanded calendar view 9 Click Start to begin backup It may take several minutes to complete the backup depending on the length of video selected The file is saved to 14222121 e PC Client Software or Browser a gt IS C DVR_Backup Backup controls _ e Mac HD gt Applications gt dge Client Sottware gt DVR_Backup NOTE Backup files carry the file extension mov You can use QuickTime Player to view back up video files NOTE If an error message appears while trying to create a backup through your web browser close the browser Then right click on the browser desktop or Unteren Ellas Open Open file location la Run as administrator Start Menu icon and select Run as administrator If a security warning appears click Yes Re connect to your DVR You should now be able to create backups Run as administrator as normal Setup Mode Use Setup Mode to configure your network settings and video streaming A options You can also use Setup mode System Bitte PPPOE DDNS Mail Tie to create custom names for your Cameras Remote IP 192 166 465 159 Remote Port 20 NOTE Only the ADMIN account can access Setup mode System tab in Setup Mode To open Setup Mode e From the main screen click Meu By default the System tab opens 63 PC and Mac Client Software for Remote Viewing 64 Changing Bitrate Speed
39. video view cameras in full screen or split screen e Playback Click to view recorded video from the system e Backup Click to save recorded video data to your computer e Setup Click to open Setup Mode 9 Views Click to view in Quad 9 split or 16 split 16 split available on 16 channel only 10 Channels Click to view channels tn full screen DVR List Managing DVRs DVR List is used to save the connectivity information for your DVR or DVRs You can use it to add a new DVR or modify or delete an existing DVR You can also have multiple entries in your DVR List for the same DVR For example on computers on the same network as your DVR you can have one entry for the local IP address of your flan DVR and one entry for the DDNS address of your MADRE DVR This can be useful if you have a laptop When you are at home you can view the DVR using the local IP address which saves bandwidth and provides a faster connection When you are out you can connect over the Internet using the DDNS address Adding a DVR 1 From the Client window click DVR List The DVR List appears Port ID Password DVR List 2 Click Add 3 Configure the following D9 PC and Mac Client Software for Remote Viewing E QU N 60 e Name Enter the name you would like to use for your DVR You can use your name your company or business name or anything of your choice e IP DDNS Enter the DDNS address or IP address of your DVR Fo
40. with overlapping time stamps AA Recording By default the system Is set to immediately record video from all connected cameras In Continuous Record Mode You can set the system to stop recording once the hard drive is full or to continually record by overwriting previously recorded data For more details see Record on page 34 Event Recording The DVR includes the following modes of event recording Motion The DVR records when motion is detected by the affected camera fara Video Loss The DVR records when a camera is disconnected or suffers video loss The system employs a pre record function to capture video seconds before events occur Recording Audio The system can record one audio channel You must have an audio enabled camera or self powered microphone connected to the system in order to use this function For details see Appendix Recording and Playing Audio on page 115 20 Event List Event List NOTE You cannot access the Event List using the buttons on the front panel of the DVR To access the Event List you must use the remote control included mouse included or a touch screen monitor not included The system features an Event List to organize and search for recorded video on the system Events in the Event List are marked with Smart Search icons which allows you to search for recorded data on your system quickly and easily NOTE The system can save a maximum of 8196 events Op 8
41. your system This is the router that requires the port forward information e he Possible 2nd Router refers to the router immediate to the internet connection This is the router that requires you to configure a DMZ host connection Scenario A Router Modem combination Router e You may have a router modem combination with a second router in your network Scearnio B Multiple Routers e You may have two routers in your network In both scenarios the router that is immediate to the internet connection Router 2 in Internet Port Forward port 80 DMZ IP to Router 1 LINKSYS by Cisco Applications 4 Gaming 192 168 1 100 Afrah cisco Enter 192 168 1 100 into the DMZ Host IP section into Router 2 IP Address 192 168 171 100 Assigned by Router 2 illustration must act as a bridge to another router Router 1 in illustration The Auto Port Forwarding Wizard must connect to Router 1 105 Appendix E Internet Setup Wizard PC only A proper DMZ configuration in Router 2 allows a to automatically pass to Router 1 Router 2 acts incoming data onto Router 1 Router 1 is the rou information Configuring a DMZ host connection Connect to Router 1 on your network referred to as Possible 1st Router in the Auto Port Forwarding Wizard Obtain the IP address of Router 1 Usually this can be found in the Status section of your router menu The IP should begin with 192
42. 02209000099 9000 Ia eneeaend ea z w we j o 12 08 11 08 55 16 12 08 11 08 55 21 01 07 12 01 10 45 01 07 12 01 08 34 01 07 12 01 07 41 01 07 12 00 47 33 01 07 12 00 41 53 01 07 12 00 37 21 1 Channel Filter View data from all cameras or from individual cameras Smart Search Filter events through Smart Search icons which indicate the type of event Event Details View details for the event including date amp time and event source Ds WwW N Events List of recorded events on the system 21 Event List 5 22 Active Toolbar Buttons While in Event List click gt i to select events for playback Trash to delete events cannot undo and to exit Channel Filter Use the Channel Filter to sort the data from individual channels or all channels 302 aaa NOTE Filters for channels 9 16 are shown in the Event List for the 8 channel model but are not clickable Event Details An event number camera number filter type date time and event source are shown for each event in the Event List When you use the Channel Filter and Event Filter the Event Details Bar Helps you view event details at a glance Event Number Camera Number Filter Type Date amp Time Event Source OR Type of System Event 12 15 11 06 31 26 12 18 11 06 43 13 12 15 11 08 43 05 Event Details Bar Searching for Recorded Data Scroll to Search Scroll to Search allows you to easily search throug
43. Click the Bitrate tab from Setup Mode Apply Click Apply Select bitrate Under Bitrate select a bitrate speed A higher bitrate speed improves the quality of the video stream but requires more speed bandwidth If the video Is taking a long time to update or is choppy it is recommended to select a lower bitrate ireti Click Apply to save your settings to the system Enabling PPPoE Click the PPPoE tab from Setup Mode a E Under the PPPoE Status select ON PPPOE User Name ftomtomsmitht ISP nel In the corresponding text fields enter your o o gt PPPoE Username and password P Apply Clear Click Apply to save your settings PPPOE tab Enabling DDNS Lorex provides a free DDNS service for use with your DVR A DDNS account allows you to setup a permanent web site address for your before attempting remote access DVR ATTENTION You MUST enter your DDNS information on the local network Visit http www lorexddns net to register for Lorex s free DDNS service For more details on setting up a free Lorex DDNS account see Step 2 of 4 Create a DDNS Account on page 50 NOTE You must register for Lorex s free DDNS service prior to configuring DDNS settings To change DDNS settings elect http orerddns nett el Click the DDNS tab from Setup Mode Boe Sen gen ns DONS User Mame tomsmith Under DDNS Select click the drop down menu and select http lorexddns net DONS Password e DDNS Use
44. DVR and computer are connected to network the same router e f your computer is using a WiFi network try connecting it to the router using an Ethernet cable e Cannot connect to the e HTTP port not port forwarded e Port Forward the HTTP port default 80 on your DVR over the Internet router For details see Appendix E Internet Setup Wizard PC only on page 100 or see Appendix D What is Port Forwarding And Other Frequently Asked Networking Questions on page 97 e HTTP port blocked by Internet e Change the HTTP port to any port 1026 or higher Service Provider ISP OR contact your ISP to determine which ports are avallable in your area and port forward your router for the selected port e Follow the instructions under Step 2 of 4 Create a DDNS Account on page 50 e DDNS not enabled on DVR e Follow the instructions under Step 3 of 4 Enable DDNS on the DVR on page 54 e DDNS address not entered e If using client software enter the Domain Name correctly URL Request you received in the confirmation email followed by lorexddns net for example tomsmith lorexddns net e DDNS account not created e If using an internet browser enter http the Domain Name URL Request from the confirmation email in full followed by lorexddns net colon and HTTP port for example Attp tomsmith lorexddns net 80 e Cannot connect to the e DVR has not been configured e Ensure you have followed all the steps in
45. E DVR Netview georg lt Cc a Address http tomsmith lorexddns net IE Tab button IE Tab address bar LOGIN PASSWORD ID Password LOGIN 7 Under ID and Password enter your remote access ID default 9 and password default 3333 for remote viewing and click Login 78 DVR Netviewer Viewing Your DVR Using a Web Browser You must install the Activex plug in for DVR Netviewer to function Click the attention bar at the top of the main page and select Install this Add on for All Users on This Computer DVR Netviewer will reset gt Chrome Web Store e aa IE DVR Netview edge2 d wi 9 lel ya e Address Ihttp edge2 dvr lorexddns net gt Aas W This website wants to install the following add on INetViewProjl_02030158 cab from LOREX Technology Inc If you trust the website and the add on and want to install it click here Click the attention bar Install This Add on for All Users on This Computer What s the Risk Information Bar Help Select Install this Add on for All Users on This Computer 9 Re enter your remote access ID and password and click Login An installation window opens Google Chrome Security Warning Do you want to install this software TE Name INetViewProj1_02030158 cab Publisher LOREX Technology Inc A More options Click Install While files from the Internet can be useful this file type can potentially harm
46. E VANTAGE NEED HELP CONTACT US FIRST DO NOT RETURN THIS PRODUCT TO THE STORE Please make sure to register your product at www lorextechnology com to receive product updates and technical support VIEW YOUR WORLD 2 Easy Ways to Contact Us Online Product Support is available 24 7 including product information user manuals quick start up guides and FAQs at www lorextechnology com support For all other matters visit www lorextechnology com By Phone North America Customer Service for warranty matters 1 888 425 6739 1 888 42 0REx Tech Support for technical installation issues 1 877 755 6739 1 877 75 LOREX Mexico 001 800 5 14 6739 International 800 425 6739 0 Example From the UK dial 00 instead of FEB 16 2012 R12 LOREX uve vance VIEW YOUR WORLD VOIR VOTRE MONDE VER SUMUNDO NECESITA AYUDA COMUN QUESE PRIMERO CON NOSOTROS NO DEVUELVA ESTE PRODUCTO A LA TIENDA Cerci rese de por favor colocar su producto en www lorexcctv com registration para recibir actualizaciones y la informaci n del producto 2 maneras sencillas de comunicarse con nosotros En Linea Apoyo al producto disponible 24 7 incluyendo informaci n del producto manuales para el usuario gu as de inicio r pido y preguntas m s frecuentes en www lorextechnology com support Para todo lo dem s visite www lorextechnology com Por Tel fono Norte Am rica Atenci
47. ER2 is the standard user account USER2 can access all the menus on the DVR except for the Setup Menu USER2 can view and backup recorded footage when logged into the DVR from a remote computer or mobile device but cannot access the remote setup menu or see covert cameras USER1 is a limited access user account that cannot access any menus on the DVR USER1 can view cameras when logged in from a remote computer or mobile device but cannot access the setup menus view or backup recorded video or see covert cameras The Password Wheel is used to Input and change user IDs and passwords To use the Password Wheel e Click 0 9 to enter your user ID and password Login with your user ID and password using the Password Wheel NOTE You cannot select the options to the left of the Password Wheel user ID password you can only select the digits If you make a mistake simply right click to exit or click and re select the option to try again Managing Passwords Enabling and Disabling Passwords By default passwords are disabled With passwords enabled you need to enter your user ID and password to access the system Main Menu Event List or Playback mode To enable disable passwords 1 Click EN open the Main Menu Enter your user ID and password If needed ll The Setup menu opens 3 Click DVR Password The DVR Password menu opens 4 Click Password Enable and scroll up down to DVR Password Menu select O to en
48. GIN PASSWORD Hop i A Vien ge a O View page in IE Tab Wien Page is Est App Booker This Page Save Page eis es Dachgeound Image 7 Inthe ID and Password fields enter your remote access ID default 9 and password default 3333 and click Login An install window appears 8 Click Install DVR Netviewer launches Plugin Container for Firefox Security Warning Do you want to install this software Name INetViewProj1_02030158 cab Publisher LOREX Technolog L More options Insta 225 Click Install While files from the Internet can be useful this file type can potentially harm your computer Only install software from publishers you trust Whats the risk 76 DVR Netviewer Viewing Your DVR Using a Web Browser Google Chrome You must download an extension called IE Tab before Chrome can connect to your DVR You must port forward your router before you can connect to your system NOTE The instructions and illustrations below serve as a using a web browser e g guideline only Google may change their browser Google Chrome interface without prior notice To connect to your DVR using Chrome Open the Chrome browser and then click on A gt Tools gt Extensions New tab New window ps News Books Gmail more v New incognito window Edit Cut Copy Paste Zoom 10 FJ Always show bodkinitks bar Create application shortcuts Bookmark manager History
49. Marker appears at the Playback Target An event is also added to the Event List with a A icon To use Smart Search and Playback Markers Scroll up down to position one of the colored markers in the Playback Target e Using a touch screen monitor touch any of the Time and Date Selectors and move your finger up down Click gt il 1 Graphics simulated 25 Taking Screenshots Taking Screenshots 26 ATTENTION Video footage is preferable to screenshots when submitting surveillance evidence In court For instructions on how to backup or extract video footage from your DVR see Backup on page 39 You can take screenshots screen captures of the main display of your system at any time during live viewing search and playback or in any system menu Screenshots are useful if you need to provide a still image of your security footage to the authorities NOTE A USB flash drive not included must be connected to the system and formatted in order to take screenshots For instructions on how to format USB flash drives see Formatting the USB Drive on page 39 To take a screenshot Connect a USB flash drive not included to one of the USB ports on the DVR Format the USB flash drive If you have not already done so If you want to capture a moment in Viewing or Playback mode select the Screenshot display view for the screenshot full screen or split screen Click al The screenshot appears in the center
50. ON LOREX IS COMMITTED TO FULFILLING YOUR SECURITY NEEDS e We have developed user friendly products and documentation Please read the Quick Start Guide and User Manual before you install this product e Consumer Guides and Video Tutorials are available on our web site at www lorextechnology com support e f you require further installation assistance please visit www lorextechnology com installation or contact a professional installer e Please note that once the components of this product have been unsealed you cannot return this product directly to the store without the original packaging VANTAGE VIEW YOUR WORLD LOREX FEB 16 2012 RO AVANT DE COMMENCER ANTES DE EMPEZAR Veuillez veiller enregistrer votre produit www lorexcctv com registration pour recevoir des mises jour et l information de produit et le support technique CE PRODUIT POURRAIT EXIGER UNE INSTAL LATION PROFESSIONNELLE LOREX S ENGAGE A SATISFAIRE VOS BE SOINS SECURITAIRES e Veuillez lire le guide de d marrage rapide et le mode d emploi avant d installer ce produit e Les guides du consommateur et les s ances de tutorat vid o sont disponibles sur l Internet en visitant www lorextechnology com support e Si vous avez besoin de l aide pour l installation veuillez visiter www lorextechnology com installation ou contactez un sp cialiste en installation e Veuillez constater qu une fois que les
51. Program Files Lorex Auto Port Forwarding 0 Select LEN A installation directory optional Click Next 100 Appendix E Internet Setup Wizard PC only 5 Ifyou want to select a custom installation directory optional click Change Click the Next button to continue 6 Select the users who can see the Auto Port Forwarding shortcut Optional Click the Next button to continue a Lorex Auto Peat Postwar Setup Sheutead hilder Mihara wauki you bos the gherioute to ba retaded ee The sheet inna walle creamed in the draie mantra hele F yeu dont ward ds use the doim lider you can eibar bape a Mew rama Y pebecd am tir adder beam ihe bet Thonn Folder Lore Abs Port Firean i rote shotouls for curent user only Select the users who can see the software shortcut Make shortcuts aralas 16 M use optional Jl Lorex Auto Port forwarding Setup ray E Rnady to instal A You ave now seedy to natal Lorex Auto Pot Forwerding 19 1 gt Installation Successful The kora As Pact Forwarding 1 0 1 instalaten is conpieia r Thanh pau fer boca Loa Auto Por Formai The ratala now has ensugh rfomuton to rusi Lowe Ago Pat Forwarding on your computer Pease sbo brah fey eat ta are ee The talowing semings mil be used Irati folder C Progeaen Files Lorex Auto Part Forwarding Shonas hda Loies Ato Pot Forwarding Peete cick Mead to proceed wth ihe ruisiaton Click Finish m O 8 Double click th
52. R EXTENDER 2 X OCTOPUS BNC INSTRUCTION MANUAL CONNECTOR QUICK START GUIDE 16 channel only DOCUMENTATION CD HARD DRIVE SIZE NUMBER OF CHANNELS AND CAMERA CONFIGURATION MAY VARY BY MODEL PLEASE REFER TO YOUR PACKAGE FOR SPECIFIC DETAILS CHECK YOUR PACKAGE TO CONFIRM THAT YOU HAVE RECEIVED THE COMPLETE SYSTEM INCLUDING ALL COMPONENTS SHOWN ABOVE Front Panel 1 Playback Controls e 44 In Playback mode press to rewind video Press repeatedly to increase rewind speed e While playback is paused press to move back playback time or date e In menus press to change settings e In Viewing mode press to enter Playback mode e In Playback mode press to play video Press again to pause video playback e gt gt In Playback mode press to fast forward video Press repeatedly to increase fast forward speed e While playback is paused press to advance playback time or date e In menus press to change settings 2 Quad Split screen View HH Press to open the Split Screen Selector From Full Screen Single Channel view press to switch to Split Screen view 3 Channel Selection e CH Press to select previous channel e While in Split Screen view press to open previously selected channel in full screen view e CH Press to select next channel e While in Split Screen view press to open previously selected channel in full screen view 4 Menu Controls i a Press to go back exit menus without saving settings
53. R e Ok Oe a ee 80 Mobile Connectivity on the iPhone iPad 0 cece cece cece eee seen eee eey 81 Downloading the Lorex Live Application on iPhone iPad 0 ccc cee ee eee 81 Connecting To Your DVR onthe iPhone 0 0 ccc teen eee ees 81 The Ore Live Miter e auc en ns aye os bas as rei edema tie aio a on a da 82 Connecting To Your DVR on INeIPad lt lt sucia 440s dees ce es ea hae OM he eeeie Chad eae os 84 Using the Address Book on the iPhone iPad 24 26 04 ccdece0eeesu deans Ga wh od hese wena oe ee 85 Accessing Backed up Video on the iPad ccc eens 86 Mobile Connectivity on Android 00000 c cece ee eee eee eee 87 Lorex Mobile Edge Viewing Interface ccc eee eee eee een nenes 88 Mobile Connectivity on the Blackberry 2 00 eee e eee eee eee 88 Installing Mobile View on the Blackberry 0 0 0c ccc eee eee een eens 88 Connecting to your DVR on your Blackberry 0 eee eee eens 89 Viewing Your DVR on Your Blackberry lt 2 2 lt s402e2 he00n daros ai iran dara rd 91 Enabling APN Access Point Name on Your Blackberry oo ooooconononono nr 91 Appendix A System Specifications 0ccocccocococc 93 Appendix B Networking Checklist 00 0 cece eee eee 94 Appendix C How do find my IP amp MAC Address 20005 96 Finding Your External IP Address 2202 2 sveceeecteersader ahewene eh ow abe a e 96 Appendix D What is Po
54. R for Motion Recording Only Use the steps below to configure the DVR to disable continuous recording and only record footage that has motion This allows you to record for a much longer time before the hard drive is full You can do this on one some or all of your cameras NOTE By default the DVR will overwrite the oldest recordings when the hard drive is full It can also be configured to stop recording when the hard drive is full For details see Changing the Record Mode on page 34 Step 1 of 3 Enable Motion Detection on your cameras While viewing click to open the Main Menu Click to open the Alarm Menu Under cameras that you wish to enable for motion detection click Motion Enable and select O Right click to save your changes and return to the Main Menu Step 2 of 3 Configure the Motion Alarm Schedule for 24 7 motion recording From the Main Menu click to open the Alarm Menu o Click Alarm Setup gt Motion Alarm Schedule to open the Motion Alarm Schedule Configure the Motion Alarm Schedule to enable motion events at all times The schedule will be solid yellow when motion events have been enabled on a 24 7 basis NOTE Use the range selectors below the Motion Alarm Schedule to configure multiple boxes at a time Right click until you have returned to the Main Menu to save your changes Step 3 of 3 Disable Continuous Recording Working and Non working Hours From the Main Menu
55. R with the saved configuration Return to your DVR and refresh your screen by changing the display mode single quad split screen to see the new titles Taking Screenshots PC Only You can use the Capture button to take screenshots of the display area at any time during live viewing or playback NOTE Screenshot function Is not avallable on Mac or via browser To take screenshots Click the Capture button a capte The Capture window opens with a preview of your screenshot Click Save As A Save As window appears Select the folder where you would like to save the screenshot In the File Name field enter a name for your snapshot Click Save Save As Cancel NOTE The Capture button takes a snapshot of the entire display area lo take a snapshot of a single camera you must switch to it before clicking Capture 67 PC and Mac Client Software for Remote Viewing Manual Recording PC Only You can use the REC button to create a manual recording of the display area anytime during live viewing NOTE Manual recording is not available on Mac or via browser To take a manual recording 1 Click the REC button REC The REC button flashes to indicate manual recording is on 2 Click the REC button again to stop recording NOTE Manual recordings are saved to C DVR_Backup NOTE The REC button takes a recording of the entire display area To take a recording of a single camera you must select it before
56. Screen Selector LIN Click to open the Event List See Event List on page 21 Click any channel to view the selected channel in Full Screen Single Channel mode Click inside the Playback Bar to set a Playback Marker Playback Markers can be used for faster searching in the Event List See The Playback Bar Playback Markers and Smart Search Markers on page 25 NOTE You can only create Playback Markers in Full Screen Single Channel mode Playback 6 Right click anywhere on the screen to exit and return to Viewing mode The Playback Bar Playback Markers and Smart Search Markers The Playback Bar shows recorded video data and events on the DVR based on the time they were recorded The Playback Bar is black when there is no video available for a given time and it is colored when video is available for a given time Video not available Video available Playback Bar Playback and Smart Search Markers Events on the DVR are represented by different colored markers see the diagram below These markers are part of the Smart Search functionality of the system For more details on Smart Search see Event List on page 21 You can also create your own Playback Markers at any point during Playback mode A r Ata A ALO OO SME 050 L Playback mark Crangej Playback Target Power on Red Video loss Ble Search markers To create Playback Markers e Click anywhere inside the Playback Bar A Playback
57. Select the time in seconds for the DVR to record after a motion event This also controls the duration of the buzzer and on screen message NOTE When the buzzer is activated press any button or right click to stop it This does not disable the buzzer for future events e Alarm Full Screen Select O if you want the DVR to display events for example when motion is detected or video loss occurs in full screen select X to have the DVR remain in itscurrentviewwhen events occur Right click to save your settings and return to the Alarm Menu Configuring the Motion Alarm Schedule The Motion Alarm Schedule allows you to enable or disable motion events at certain times This can be useful If you want to set up your DVR to record continuously during business hours and record motion events only outside of business hours To configure the Motion Schedule From the Alarm Menu click Alarm Setup The Alarm Setup Menu opens Motion Alarm Schedule Click Motion Alarm Schedule The Motion Alarm Schedule opens Motion Alarm Schedule Range Selectors 3 Click the boxes to switch each half hour between Working and Non working hours Use the Range Selectors to switch multiple boxes at once e Enabled yellow Motion events will be enabled during these hours e Disabled green Motion events will be disabled during these hours Right click until you have existed all menus to save your changes Configuring the DV
58. Sequence Mode Selector e Click to exit Sequence view and return to Split Screen mode To change the Sequence mode Click Ce while viewing in Sequence view The Sequence Mode Selector appears Click a to select 4 way Sequence or for Single channel Sequence Setting the Date and lime It is highly recommended to immediately set the date and time when first setting up your DVR Inaccurate time stamps may render your footage unusable as court evidence To set the date and time 1 Click EN to open the Main Menu ESA to open the Setup Menu 3 Click Date Time Setup The Date Time Setup Menu appears 4 Configure the following e Date Mode Scroll up down to select the date format you would like to use Y M D D M Y or M Y D The Date field automatically changes to the chosen format when selected e Date Setup Scroll up down to manually select the date e Time Setup Scroll up down to manually select the time NOTE The DVR displays time in 24 hour format 5 Click Exit Update to save your settings The system returns to the Setup Menu 6 Right click until all menus are closed The date and time are displayed on the bottom left corner of the screen NOTE The system does not automatically adjust the time for Daylight Savings Time Remember to change the time one hour ahead or one hour backward according to Daylight Savings Time When the time Is set backwards the system will retain recorded data
59. Setting DVR using a mobile device for Internet connection up your DVR for Remote Connectivity on page 46 See above to troubleshoot remote connections e P address used from outside e Use the DDNS address to connect to the DVR internal network using a mobile application e Router is blocking DDNS e Turn off WiFi connection and attempt to connect connection from internal network using 3G or mobile network 130 EIVE VANTAGE VIEW YOUR WORLD EXPAND AND CUSTOMIZE YOUR SYSTEM WITH A FULL RANGE OF CAMERAS amp ACCESSORIES Monitors O ES Security Hard Disc Drives Extension Cables Accessories www lorextechnology com 1 888 42 LOREX 1 888 425 6739 ASS EA
60. Setup Optional Click Subject amp Location Enter a custom email subject and location using the on screen keyboard Click to confirm each entry Right click to return to Mail Setup Click Test Mail to send a test notification Right click repeatedly to save your changes To use a custom email server Under Send Mail Status select On Click SMTP Server amp Port Click SMTP Server and use the on screen keyboard to enter the email server address Click 1 to confirm Click SMTP Port and select the email server port number Right click to return to Mail Setup Click SMTP User amp Password Click SMTP User Name and enter the SMTP user name Click to confirm Click SMTP Password and enter the SMTP password Click to confirm Right click to return to Mail Setup 10 11 12 13 14 15 16 17 To enable secure authentication such as SSL click Log on using Secure and select O Click E mail Address Under Sender s E mail enter the sender s email address using the on screen keyboard This can be any email address of your choice Click 4 to confirm Under Receiver s Email enter up to 3 email addresses to receive notifications using the on screen keyboard Click e to confirm each entry g Sender s E mall dy e s Recelver s E mall 2 Enter the Sender s email address and up to 3 recelvers Right click to return to Mail Setup Optional Click Subject am
61. TZ Cameras 00 cece eee e eee 113 Controlling PTZ Cameras 0 0 ccccccccco 114 Appendix I Recording and Playing Audio 0000eeeeeneee 115 Connecting an Audio Capable Camera or Self Powered Microphone 115 Playing Audio from your DVR 2 cee eee eee eee eee 116 Appendix J Full Connectivity Diagram 00000 e eee eee 117 Appendix K Mounting the DVR to a VESA Mount 05 118 Appendix L Replacing the Hard Drive 2 ccc cece eens 119 REMOVING the Hard Drive siria ened AA 119 Replacing the Hard Drive 0 coooccccccc 121 Formatting the Hard Drive sirios riadas cara rada dt 122 Appendix M Daylight Saving Time on your DVR 123 Why is the DVR Timestamp Important 00cccoccccc ees 123 Appendix N Upgrading Firmware 00000c cence nee e eens 124 If you do not see Buttons in DVR Netviewer After Upgrading the Firmware 125 o AAA RR OS RAR ee ee 127 Troubleshooting Continued 000 cece ee eee eee eee eee 128 Troubleshooting Continued 0000 c cece cee eee eee eens 129 Troubleshooting Remote Connections 000 cee eee eee 130 XI XIV Getting Started The system comes with the following components a aS DVR DIGITAL VIDEO RECORDER 12V DC POWER ADAPTER REMOTE CONTROL USB MOUSE ETHERNET CABLE MOUNTING KIT Mounting Kit contents may differ from image Pals L A p n FLEX I
62. There is no picture on e Camera cables are loose or e Check the camera power video cable and selected channels have become disconnected connections camera picture is not e Disconnect and reconnect the cable at the system being displayed and at the camera e Try moving the camera to another channel or use another cable e Camera Covert setting may be e For details see Configuring the Covert Setting enabled Hidden Cameras on page 31 e Camera appears twice e Camera may have been e For details on camera assignment see Flexible during split screen accidentally assigned to the Camera Assignment Swipe to Switch on page 17 viewing wrong channel e The image on the DVR e Audio enabled camera has not e An audio enabled camera is required for the DVR appears but does not been connected to the DVR to play sound have sound e Connect the camera audio cable to the AUDIO port on the rear panel of the DVR Then click Menu gt Record Video Frame Rate gt Audio and scroll up down to select the channel your camera is connected to Right click to save changes e Audio channel has not been e Click Menu gt Record gt Video Frame Rate gt Audio selected for audio enabled and scroll up down to select the channel your camera camera is connected to Right click to save changes e Channel with audio enabled e Audio will only play when the channel with the camera is not selected in audio enabled camera is selected in Full screen full screen Sin
63. This can be a problem if you want to connect to your DVR locally since the IP address of the DVR has changed This can also create problems for remote connections because your port forwarding rules may be lost Port forwarding requires you to specify the local IP address of your DVR If that address changes the router will no longer be forwarding the ports to the correct address and you may have to re configure port forwarding 109 Appendix G Assigning A Fixed IP To Your DVR DHCP Scope A DHCP scope is a range of IP addresses that your router can immediately assign to devices Acommon DHCP scope ts 100 255 although this varies between router models check your router s owner s manual for more information If the DHCP scope is 100 255 and the router s IP address is 192 168 1 1 this means that devices that connect using DHCP will be given an address in the range of 192 168 1 100 to 192 168 1 255 IP addresses between 192 168 1 2 and 192 168 1 99 are available for fixed assignment Fixed IPs Setting a fixed IP on the router tells the router to reserve an IP address to a particular device The fixed IP number is saved onto the router and remains saved even if the router is powered off Likewise a fixed IP address must also be specified in your DVR so that even if your DVR turns off the IP address of the DVR remains the same The fixed IP address must be assigned in the DVR and must not be used by any other device on the network The end
64. VIEW YOUR WORLD DIGITAL VIDEO SURVEILLANCE RECORDER Instruction Manual English Version 3 0 STAY CONNECTED 8 Channel Model Shown www lorextechnology com Copyright 2012 Lorex Technology Inc Thank you for purchasing the Edge 2 Series Digital Video Surveillance Recorder This manual refers to the following models e LH338 8 channel e LH336 16 channel For the latest online manual downloads and product updates and to learn about our complete range of accessory products please visit our website at www lorextechnology com CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RICK OF ELECTRIC SHOCK DO NOT REMOVE COVER NO USER SERVICABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE gt gt CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT LIV
65. VRs for quick access 2 Status Bar Shows connection status When connected to DVR presents the date and time on the connected DVR O Display screen Displays video from your cameras E DVR Selector Select DVRs from your DVR list 5 Connect Refresh Click to connect to DVR 6 Disconnect E Click to disconnect from your DVR 7 Utilities Only available on the PC version not available on Mac or via browser Items are grayed out when they are not currently available e Speed Dome Click to access PTZ camera controls when PTZ camera Is selected e Full Screen Click to view the display screen in full screen Press ESC to exit full screen PC and Mac Client Software for Remote Viewing e Capture Click to take a screenshot of the display screen e HDD Reader Click to playback backup video from your DVR s hard drive using a 3 5 SATA hard drive enclosure not included connected using a USB cable not included This allows you to quickly backup long segments of video such as hours or days NOTE This an advanced back up feature that requires that you remove the hard drive from the DVR and install it in a 3 5 SATA hard drive enclosure not included When removing the hard drive it is VERY IMPORTANT to follow the instructions in Appendix L Replacing the Hard Drive on page 119 to avoid damaging your DVR e REC Click to record live video onto your computer hard drive 8 Modes e Live Click to view live streaming
66. a eee qn E a onl ena i Chone default program 3 Double click the Movie folder to open it Click Choose l Default program 4 Double click files to open them in QuickTime or move them to a folder on 3 Under Recommended Programs select your computer to save them on your QuickTime Player and then click OK computer s hard drive To access backed up video recordings Mac 1 Connect your USB flash drive to a USB port on your computer The USB drive appears on your desktop 2 Double click the USB drive icon t to open your USB thumb drive 3 Double click the Movre folder to open it 4 Double click files to open them in QuickTime or move them to a folder on your computer to save them on your computer s hard drive Setting QuickTime Player as a Default Media Player PC It is recommended to set QuickTime Player as your default media player This allows you to double click on a backed up video file and have the file play automatically To set QuickTime Player as your default media player 1 Click on the backed up video file you wish to view and right click 41 Using the Main Menu LAN The LAN Menu allows you to AA view and adjust the networking Settings for the DVR including the Remote Access user IDs and passwords Changing settings in the LAN Menu is not necessary to set up your DVR for remote access For instructions on how to set up the DVR for remote access see Setting up your DVR for Remote Connectiv
67. a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for assistance Modification Any changes or modifications not expressly approved by the grantee of this device could void the user s authority to operate the device Toute modification non approuv e explicitement par le fournisseur de licence de l appareil peut entra ner l annulation du droit de UVutilsateur a utiliser l appareil RoHS This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment RoHS Directive 2002 95 EC The RoHS directive prohibits the sale of electronic equipment containing certain hazardous substanc
68. able passwords or X to disable 9 Right click until you have exited all menus to save your changes NOTE When you are logged in this icon is shown at the top left corner of the screen ge The number represents your user ID To log out right click or click from Viewing mode Changing Passwords If passwords are enabled you must be logged in as ADMIN in order to change passwords To change passwords 1 Click to open the Main Menu 2 Click M8 The Setup menu opens 3 Click DVR Password The Password Wheel opens Enter the ADMIN user ID and password If needed Password Enable PESA e y Useri Password 4 Click the account you would like to change 5 Use the Password Wheel to enter a 4 digit User2 Password Set Password OK password Enter It again to confirm sinh aay se answer OK ae PE 6 Right click until you have exited all menus Password change confirmation to save your changes NOTE To change the Remote Access passwordssee Configuring Remote Access Passwords on page 42 29 Using the Main Menu Using the Main Menu 30 To open the Main Menu e Click EN OR press the H button on the front panel of the DVR Click on the icons below to open sub menus Camera Adjust brightness contrast hue and saturation for each camera Configure camera title display sequence time and Covert hidden camera settings Setup Configure date time language video settings password
69. ace allows you to view a single camera in windowed portrait or full screen landscape view switch between connected cameras and view video playback No SIM 10 47 AM gt No SIM 1 34 PM 7 on Log Out Click to Log Out of your DVR EL AJ E 138 gt e e Lis 7 ds Log Out gt Y sr INFORMATION s Data transmission BITSREAM bps rate bits per second FPS 15 t Video refresh rate Frames Per Second l Touch here to Touch to switch cameras Touch here to see Camera List access playback controls Viewing interface on the iPhone To switch cameras on the iPhone 1 Touch the middle button at the bottom of the screen to access the Camera List 2 Touch the number of the camera you would like to switch to 1 Some routers may prevent you from connecting to your DVR using a DDNS address on a local network If you are unable to connect try disabling WiFi on your mobile device and attempt to connect using the 3G or mobile network If you need to use WiFi use the DVR s internal IP address to connect 82 1 No SIM FPS E as Mobile Apps Accessing your DVR Using a Mobile Device To view cameras in full screen e Touch anywhere inside the display area The camera view changes to full screen The view also rotates to landscape mode Swipe left and right to change cameras Touch again to exit full screen No SIM 1 34 PM Touch i
70. age pops up to prompt you to register your product for Lorex DDNS Click Set Up a New DDNS Remote Connectivity x Lorex DDNS account allows you to connect to your Lorex system from anywhere in the world using an easy to remember web site oddress that is available 24 7 t Click Set Up a New DDNS Please Note This senice is only available for products that are nefworkable using the Efhemet port or has a builtin wifi receiver Router ond intemet connection ore required to configure this service 8 Configure the following Save Required information Select your product Product Waranty warranty LHA338501 Activate Warant Enter a Device Name even Name of your choice Tom Smith DVR 2 Enter the product s MAC Address XX XX WX KX XK N KT MAC address 00 00 00 00 00 00 7 Enter the web site URL Request address that will be tomsmith Jorexddns net 7 used to connect e Product Warranty Select the product warranty you created in the previous steps e Device Name Enter a name for your device You can enter your name business name or anything of your choice This is used to identify this device in your list of activated DDNS accounts that appears anytime you visit the DDNS page e MAC Address Enter the MAC address of your Lorex product Press the 4 button on the front panel to find your MAC address A MAC address is a permanent unique 12 digit address used to identify a d
71. amerals Choose a firm mounting surface NOTE If you wish to mount cameras to drywall it is recommended to use drywall plugs not included 2 Adjust the camera stand to ensure that the camera has a satisfactory view of the area you would like to monitor Stand configuration depends on the mounting surface you have chosen see below for suggested stand configurations Table Mount Wall Mount Ceiling Mount Camera model not be exactly as shown NOTE There are two connection points for certain cameras Secure the stand to the top thread for wall mounts or ceiling mounts Secure the stand to the bottom thread for table mounts or wall mounts Secure to camera thread Top thread Ceiling mount Wall mount Bottom thread Table mount Camera model may not be exactly as shown Getting Started Connecting BNC Cameras to your DVR Connect the male power connector on the BNC extension cable to the female power connector on the camera e Connect the BNC connector to the camera Connect the female power connector on the BNC extension cable to the power adapter 8 channel Connect the BNC connector to one of the Video In ports on the rear panel of the DVR e 16 channel Connect the Octopus BNC connector for channels 1 8 included to the Video IN CH 1 8 port and the Octopus BNC connector for channels 9 16 included to the Video IN CH9 16 port on the rear panel of the DVR Connect the BNC cameras to the Octopus BNC conne
72. ccc eee eee 28 Enabling and Disabling Passwords 000 cece eee eee ees 29 Changing PaSSWOldS cios naar ad deseo ae eee sea eee 29 Using the Main Menu ooooooooo ee 30 CAMe ra irradia ao ease ese ara 31 Configuring Camera Color Settings sierra band Gees caw eee awd Redo ee Pee ee ede en 31 Configuring the Covert Setting Hidden Cameras o oo ooooooonon teens 31 Changing tie Camera Title Display socorrer Aaa 31 Changing the Sequence Dwell Time 0 0 00 eee n eens 32 SOD a2ce scene ese ee ns e da ode coe ses obs ee ee eee 32 Changing the Resolution and Video Output Mode 0 0c eee 32 Accessing System Information 000 cc eee tenet eens 33 Changing the Fan Speed aahsc int eh deh PRO eae a eee EATER edad caress 33 a a A ohh eh Oh ee Pe eek e PUR ew ane pene eda ed 33 Changing the System Language sscticeesdven eae ad boda we che OO Deedee need de eee Ewe 33 Resetting the DVR to Factory Default Settings 0 00 00 33 Adjusting HDMI Screen Ze ot cin nea icar tans ded dea ee a ne eee bee eG 33 ROCOTO casas 8836085505555 2505505002006 nde eee es Pee eres Seas 34 Changing the Record Mode 4 audio Cheddars OM Sy o ad ea hehe ee wd ee dee A 34 Configuring Camera Frame Rate and Video Quality 0 0 02 34 Reading the Storage Calculator anaana naana 35 Configuring the Recording Schedule servicio dois rad 35 Formatting the Hard GIVG sore eae qe eee oe Pe Soe eae a gee eee a 35
73. channel 5 To re assign camera positions using a mouse 1 Select the channel you want to re assign 2 Click and hold the mouse e A camera menu appears 3 While holding move the mouse to the left or right to change the camera Release the mouse button when the desired camera Is highlighted to select It On screen Display To re assign camera positions using a touch screen monitor Press and hold your finger on the lt __ gt channel you want to re assign i e A camera menu appears E 4 NOTE Tapping on the screen may cause the DVR to switch to Single Channel Full Screen mode If it does this press the button to return to plit Screen view Move your finger from left to right to change the channel Release your finger when the desired camera Is highlighted to select It Using Sequence View In Sequence view the DVR automatically switches between camera channels every few seconds for instructions on changing the amount of time channels are shown before switching see Changing the Sequence Dwell Time on page 32 The following modes are available for Sequence view e Single channel Sequence The DVR automatically switches between connected 4 way Sequence Single channel Sequence cameras in full screen e 4 way Sequence he DVR switches between every channel showing 4 channels at atime To enter exit Sequence view Click E Ito enter Sequence view Sequence view uses the last mode selected
74. channel model shown 2 Remove the screws x2 on each side panel of the DVR Side panel screws 3 Lift the top panel of the DVR up from the back and slide It towards the back of the DVR to remove it 119 Appendix L Replacing the Hard Drive 4 Hold the hard drive in place with your hand and carefully turn the DVR over Remove the hard drive screws 4x on the bottom panel of the DVR It is EXTREMELY IMPORTANT that you hold the hard drive in place while turning the DVR over and removing the bottom panel screws Not holding the hard drive can break the DVR Hard drive screws 120 Appendix L Replacing the Hard Drive 5 Carefully slide the hard drive back until it is clear of the SATA connector and lift it out of the DVR SATA connector Replacing the Hard Drive 1 2 3 To replace the hard drive Place the hard drive into the DVR Make sure to align the SATA ports on the hard drive with the DVR SATA connector aa Hard drive SATA ports DVR SATA connector Slide the hard drive onto the DVR SATA connector Hold the hard drive in place with your hand and carefully turn the DVR over Replace the hard drive screws 4x on the bottom panel of the DVR It is EXTREMELY IMPORTANT that you hold the hard drive in place while turning the DVR over and replacing the bottom panel screws Not holding the hard drive can break the DVR 121 Appendix L Replacing the Hard Drive Care
75. ck that your system has the proper time even If your system supports automatic DST adjustments When should I adjust my system clock In North America most cities observe DST e In March the clock moves one hour forward e In November the clock moves one hour backward The specific date in the month where DST starts and ends varies each year The table below applies to North America only DST Begins DST Ends Year 2 00am 2 00am Thr 1hr 2012 March 11 November 4 2014 November 2 2015 November 1 Source NASA 2010 Retrieved online http eclipse gsfc nasa gov SEhelp daylightsaving html 2013 March 10 NOTE The DVR will retain recordings when the time Is set backwards 123 Appendix N Upgrading Firmware Appendix N Upgrading Firmware Firmware upgrades can provide improved functionality to your DVR When firmware upgrades become available you can download them for free from www lorextechnology com Prior to upgrading your system s firmware you must first format your USB flash drive not included so it will function properly with the DVR ATTENTION Formatting erases al data on the USB flash drive This step cannotbe undone To upgrade firmware Connect a USB flash drive not included to one of the USB ports on the DVR and format it see Formatting the USB Drive on page 39 Once formatting is complete remove the USB flash drive and connect it to a USB port on your computer a NOTE The
76. clicking REC Accessing Remote Speed Dome Settings PTZ Controls PC Only You must connect and configure PTZ cameras locally on the DVR before you can use remote PTZ controls For instructions on connecting PTZ cameras see Appendix H Connecting PTZ Cameras on page 113 Using the Speed Dome menu you can control your PTZ cameras not included remotely NOTE Remote Speed Dome settings are not available on Mac or via browser To access Speed Dome Settings on Client Software 1 Click the channel number that the PTZ camera is connected to TL vm Let edga Nettie venta rat 86 al H Speed Dome F ee ft i castas E event i A ea eal sl gt i EILOREX _ TH dl m Select the channel for the PTZ camera 68 PC and Mac Client Software for Remote Viewing 2 Click Speed Dome Speed Dome controls open A em Click X to close Speed Dome controls Click the Arrows to change the camera Pan and Tilt Speed Dome Controls NOTE The Speed Dome controls are identical to the controls available through the DVR For details see Controlling PTZ Cameras on page 114 Using the HDD Reader PC Only The HDD Reader is used to backup and playback video saved on your DVR s hard drive when it is connected to your computer using a 3 5 SATA external hard drive enclosure not included using a USB cable not included This allows you to quickly backup long segments of video such a
77. composantes de ce produit ont t retir es de l emballage vous ne pourrez plus retourner ce produit directement au magasi pe AN 5 Service amp Support Te Grew You P LE o of lira Cerci rese de por favor colocar su producto en www lorexcctv com registration para recibir actualizaciones y la informaci n del producto y soporte t cnico ESTE PRODUCTO PUEDE EXIGIR UNA IN STALACION PROFESIONAL LOREX SE COMPROMETE A SATISFACER SUS NECESIDADES EN SEGURIDAD e Favor de leer la gu a de instalaci n r pida y la gu a del usuario antes de instalar este product e Puede conseguir las gu as del consumidor y los cursos en ense anza video sobre el Internet visitando www lorexcctv com support e Si necesita ayuda para la instalaci n visite www lorextechnology com installation o contacte un especialista en instalaciones e Favor de notar que una vez que los componentes de este producto han sido removidos del embalaje no podr devolver este producto directamente a la tienda www lorextechnology com VANTAGE FEB 16 2012 RO VIEW YOUR WORLD VOIR VOTRE MONDE VER SUMUNDO Important Safeguards In addition to the careful attention devoted to quality standards in the manufacture process of your product safety is a major factor in the design of every instrument However safety Is your responsibility too This sheet lists important information that will help to ensure your enjoyment and prop
78. ct to my DVR The Client Software is included on the Software CD or as a free download from www lorextechnology com For installation and configuration instructions see Step 3 of 4 Install the Client Software on your PC or Mac on page 48 and see Step 4 of 4 Configure the Client Software and Confirm Local Connection on page 48 have registered for DDNS Go to http www lorexddns net and Click Step 1 to create a free Lorex DDNS account See Step 2 of 4 Create a DDNS Account on page 50 Fill in the information below from the confirmation email you receive after creating your account Domain name URL Request DDNS User Name Ihave configured my system to connect to the DDNS server and entered my DDNS information into my DVR List For details see Step 3 of 4 Enable DDNS on the DVR on page 54 and see Step 4 of 4 Update the Client Software with your DDNS Information on page 55 I can access my system from a remote computer To access your system remotely e Select your DVR s DDNS address from the drop down menu at the top of the Client Software window and click A to connect Live video from your cameras will appear when the connection is successful NOTE If it does not connect within 30 seconds click E and click A again to refresh the connection Congratulations Your DVR is now connected to the Internet You can now access your DVR using a compatible web browser or mobile device For details e Se
79. ctor s The label at the end of each connector indicates the channel number Plug the power adapter to a power outlet H ge gt 1 ll Digital Video Recorder 8 channel model shown BNC Extension cable Female power connector Male power connector Connecting and Removing BNC Cables BNC Bayonet Nut Connector is a special connector that locks on to the system port and cannot be accidently removed To connect or remove a BNC connector e Push the BNC connector firmly into the BNC port and simultaneously twist the connector clockwise to tighten e To remove a BNC connector from a BNC port push and simultaneously twist the connector counter clockwise to loosen the BNC connector Getting Started Touch Screen Control This DVR features unique touch screen navigation capabilities It supports Windows 7 Touch compatible touch screen monitors without needing any additional configuration To connect a touch screen monitor 1 Connect the VGA or HDMI cable not included from the monitor to the VGA or HDMI port on the rear panel of the DVR 2 Connect a USB cable not included from the monitor to the USB port on the rear Mm AAA A TUW panel of the DVR ft pos Hom ES a To navigate the DVR using touch screen a Ae ee HOM RS485 sere VGA cn USB as e Touch the icons on the display to access navigate the menus VGA e Touch to go back exit menus e Change menu settings by swiping your fi
80. d then touch Install to download and install the app Enter your App Store password if required e The App installs on your iPhone iPad and the Lorex Live Lorex Live Plus icon KO appears In your application list NOTE For support on downloading or installing iPhone iPad apps consult your iPhone iPad user s manual or www apple com for support Connecting To Your DVR on the iPhone wil ROGERS 2 44 PM 81 Address Book Connect Touch to start the application The DVR Setup screen appears LorexLive Edge Video Under DVR NAME enter a name for your DVR This can be DVR NAME edge2 anything you want Home Office etc SS IP DDNS edge2 dvr lorexddns Under IP DDNS enter the DVR s DDNS address in full e g SET pr tomsmith lorexddns net ID 9 Under PORT enter the HTTP Port PASSWORD e Under ID and Password enter the Remote Access user ID and Password for the DVR Touch the Connect button at the top right corner of the screen DVR Setup screen on iPhone 81 Mobile Apps Accessing your DVR Using a Mobile Device e f you are asked if you want to save changes touch YES to save your DVR s information in the Address Book or NO to connect without saving your DVR s information 7 The Phone connects to your DVR and displays streaming video Please allow a few seconds for the connection to establish To disconnect from your DVR touch Log Out The Lorex Live Interface The Lorex Live interf
81. deo IN 1 8CH Connect Octopus BNC connector here Connect BNC connectors from cameras 1 8 to Octopus BNC connector 10 Video IN 9 16CH Connect Octopus BNC connector here Connect BNC connectors from cameras 9 16 to Octopus BNC connector Basic Setup NOTE This DVR features unique mounting options and can be mounted to back of LCD monitors with a VESA mount For mounting instructions see Appendix K Mounting the DVR to a VESA Mount on page 118 If you intend to mount the DVR it Is recommended to do so before completing setup Step 1 Connect the BNC Cameras 8 channel e Connect the BNC cameras to the Video IN ports on the rear panel of the DVR pas Push and twist the BNC connector clockwise to secure it to the BNC port 16 channel Connect the Octopus BNC connector for channels 1 8 included to the Video IN CH 1 8 port on the rear panel of the DVR Connect the Octopus BNC connector for channels 9 16 included to the Video IN CH9 16 port The label at the end of each connector indicates the channel number Connect the BNC cameras to the Octopus BNC connector s Ue a 08 3 i Whe im S a r Ps eh a i Mie a aiT ka E q a A A ME pa pa ke ps MA ear A pa I Loo E u ES i E LETTE l OUT a a VEO iv iiH VOEG 01H sl AA A AAA ad Connect this end to Video In port on your DVR NOTE Do not connect to VGA port Push and twi
82. djust automatically based on your selection ke e ry lt Sub Stream Frame Rate Sub Stream Quality Dual Stream Setup 4 1 f Optional You may adjust the Sub Stream Frame Rate and Sub Stream quality manually The Bitrate settings adjusts automatically based on your selection Using the Main Menu Right click repeatedly to save your changes and exit all menus Configuring DDNS Settings Configure DDNS settings You must create a DDNS account before you can configure DDNS settings See Step 2 of 4 Create a DDNS Account on page 50 To configure DDNS settings From the LAN Menu select Advanced Then Select DDNS DONS User Name DONS User Name DONS Password DONS Domain Name DDNS Setup Under DDNS Select select LOREX Click DDNS User Name and use the on screen keyboard to enter the DDNS User Name from the confirmation email that was sent to you after registering for DDNS Click 4 to confirm Click DDNS Password and enter the DDNS Device Password from the confirmation email that was sent to you after registering for DDNS Click to confirm Click DDNS Domain Name and enter the Domain name URL Request from the confirmation email that was sent to you after registering for DDNS Click ss to confirm NOTE If the Domain name URL request is tomsmith the addresstoaccessyour video will be tomsmith lorexddns net using Client Software or Attp tomsm
83. ds to port forward your router e Use the Lorex Auto Port Forwarding Wizard PC only provided on the CD to port forward the required ports For instructions on how to use the Auto Port Forwarding Wizard see Appendix E Internet Setup Wizard PC only on page 100 e Manually port forward the required ports on your router to your DVR s IP address by following your router manufacturer s instructions For more information see Appendix D What is Port Forwarding And Other Frequently Asked Networking Questions on page 97 NOTE If the HTTP port is not forwarded on your router you will not be able to access your system remotely NOTE For added security we strongly recommend changing HTTP port 80 on the DVR to any desired port the port must not be blocked by your Internet service provider For details see Appendix F Changing Ports On Your System on page 107 If you change your HTTP port you must update your DVR List in the Client Software for the newly selected port NOTE Certain ISPs Internet Service Providers block port 80 If you are unable to connect check with your ISP and change the HTTP port See Appendix F Changing Ports On Your System on page 107 Step 2 of 4 Create a DDNS Account Lorex offers a free DDNS service for use with your system A DDNS account allows you to setup a web site address that points back to your local network This allows you to connect to your system remotely You must create a DDNS
84. e Mobile Apps Accessing your DVR Using a Mobile Device on page 80 e See DVR Netviewer Viewing Your DVR Using a Web Browser on page 71 95 Appendix C How do find my IP amp MAC Address Appendix C How do find my IP amp MAC Address D 96 The IP and MAC address of your system are necessary for DDNS setup DDNS allows you to view and control your system from a remote location NOTE Make sure you have connected the DVR to your local or wide area network via the LAN port on the rear panel of the system To find your IP address and MAC address Press the a J button on the front panel of the DVR The System Information window appears 4 J button open System Information window nformatior E SW EHW 05 11 06 24 3 18204 B REV 1 4 SN 60080000455H N 6208 LG SFE VS NTSC VO VGA MAG 00 0E 97 08 02 1 MAC Address PE E LAN Start 2044 1115 19 37 19 iP 192 168 50 220 _P Address Stop 2014 11 16 0 10 20 DHCP Yes Size 5000 HTTP Port 00 HTTP Port DONS System Information window Press the button to close the window Finding Your External IP Address If you wish to find your external IP address you can use a third party website such as www showmyip com Your external IP address can also be found within your Router settings Refer to your router s user guide for further details Appendix D What is Port Forwarding And Other Frequen
85. e Lorex Auto Port Forwarding shortcut 32 from your desktop to start Forwarding the program Obtaining Your Router Model Number and Version On most routers the model and version number can be found underneath the router printed on a sticker Rampe Ea I NETGEAR o p A y o Ca es OCE AAA ae ce Ee E Hk fr ol HE e WGR614 refers to the model number 5 HE a 3 e v refers to the version number 101 Appendix E Internet Setup Wizard PC only Configuration You must have the following before you configure the software Your router s model number and version number Your router s user name and password Your Lorex device s local IP address Your Lorex device s port numbers that require port forwarding Initial Startup Check for Updates and Select Language Check the top right corner of the screen to see if software updates are available If updates are available click Download Now e Run the update file and install the latest version of the software Use the Language drop down menu to select a language English French Spanish Click the Start button to continue Fe i gt 4 Auto Port Forwarding Wizard ara LO FEE Current Version 1 0 2 Update Available Yes E Software update section WE j Hew Version 1 0 4 Start button Download Now button A software update includes an updated list of Language drop down routers compatible with the Auto Port menu forwardi
86. e cache in your web browser See below for instructions on how to reset the cache in Internet Explorer 8 For other browsers please see the support resources provided by the publisher To reset the cache in Internet Explorer 8 Open Internet Explorer Click on Tools gt Internet Options qdo E e eae fe Tools ER Delete Browsing Heston A Google E E ls I ony Diagnose Connection Problems gt Pop up Blocker Phishing Filter Manage Add ons b Work Offline Windows Update Full Screen F11 Y Menu Bar Toolbars p Sun Java Console Internet Internet Options 0 pt ions Under Browsing History click the Delete button Internet Options General security Privacy Content Connections Programa Advanced Hor page gt To ueale home page Labs ype eect address on ds oem 1 What does the cache folder do The cache folder contains files from web pages images downloaded content from browsing the web This allows a web browser to quickly recall certain paete buton elements of websites from the cache folder creating faster load times pipart pag google dam ima Gel dom en O Uee current Lise helena Less biak Brewesing history E Delete semporary Mes hay oies sewed passwords and web lona ntemalion aa Change search defaults Settings When the cache folder becomes too full web pages may not load correctly on Internet Explorer Change hoes w
87. e channel your PTZ EFA i ted to The PTZ C Setup M ee Sos opens hs PEA 6 Click Camera ID and scroll up down to select the ID for your camera PTZ Camera Setup Menu 7 Click Control Enable and select O to enable PTZ controls for the selected channel 113 Appendix H Connecting PTZ Cameras 8 9 Click Protocol and scroll up down to select the PTZ protocol for your camera Right click until you have exited all menus to save your changes Controlling PTZ Cameras 114 To access PTZ controls locally on your DVR Select the channel that your PTZ camera is connected to If your DVR is in Split Screen view click the channel for your PTZ camera to view it in Full Screen Single Channel mode Click 5 PTZ controls appear Goto F Close Speed Dome controls BEE CEEEEE aii 1088 i 44331455 30 31 138 39 ao TT g ee A Zoom control Pan tilt speed bii LST Gay 080 C Cle Set preset Clear preset Presets Saved presets In blue Available presets in gray PTZ controls To manually control the camera pan tilt and zoom e Under PTZ Click and drag the red joystick in the middle or click the arrows to adjust the camera pan tilt Click Q to zoom In or a to zoom out To adjust pan tilt speed e Click inside the pan tilt speed adjuster To create camera presets Adjust the camera position and zoom as needed Click SET The presets available turn blue Click the number of an available
88. e steps below on a computer on the same network as your DVR this allows you to keep a separate entry for your DVR on the local network Connecting to the DVR will be faster on the local network and will allow you to save bandwidth To add a new entry to your DVR list using the DDNS address 1 Open the Client Software and click DVR List The DVR List window opens 2 Click Add 3 Configure the following e Name Enter the name you would like to use for your DVR You can use your name your company or business name or anything of your choice e IP DDNS Enter the Domain name URL Request followed by lorexddns net For example if the Domain name URL request is tomsmith enter tomsmith lorexddns net e Port Enter the HTTP port default 80 from the System Information window e ID Enter the ADMIN ID for remote viewing default 9 e Password Enter the ADMIN password for remote viewing default 3333 4 Click Change to save your settings Then click Close to return to the client window 5 Select your DVR s DDNS address from the drop down menu e g tomsmith lorexddns net at the top of the screen and click A to connect Live video from your cameras will appear when the connection Is successful NOTE If it does not connect within 30 seconds click E and click Er again to refresh the connection Congratulations Your DVR is now connected to the Internet For instructions on using the Client Software to view live video playback
89. e the title tab to create custom titles for your cameras Custom titles are ont swe side Entrance displayed on the DVR but are not shown while viewing remotely You can also CH1 Parking Lot 1 Save custom title configurations to your CH2 Parking Lot 2 computer and restore them later or apply them to other DVRs CH3 Reception To change camera names titles ar cha Halwa Click the Title tab from Setup Mode E Hi ppa Under the Channel fields enter a new Language eE title for the camera For example ia 7 Parking Lot 1 Front Door etc CH7 Boardroom Hallway Optional PC Click Font Size TH CH8 Side Entrance drop down menu to change the size of your camera titles You can also drag Title tab the slider to adjust the font size or manually enter the font size E QU N PC and Mac Client Software for Remote Viewing e Mac Click the Font Option button and use the menu to change the font and font size e PC only Use the Language drop down menu to select the language for the camera titles Click Apply to save the new titles to your DVR Return to your DVR and refresh your screen by changing the display mode single quad split screen to see the new titles To save a camera title configuration PC only Click Save File Select a save location enter a file name and click Save To load a camera title configuration PC only Click Load File Select the configuration file and click Open Click Apply to update your DV
90. eb hp quest lormadidas not DONS Select to Aoerd ns net DONS User Name tamamith1 DONS Pasewud DDNS Doman Hama Meal Dy Chas DDNS setup in Edge Client Software ATTENTION You MUST enter your DDNS information over the local network before attempting remote access To enable DDNS on your system 1 Open the Client Software and sign into your DVR Click the Setup button Open the DDNS tab M OQO N Under DDNS Select select http lorexddns net from the drop down 94 Setting up your DVR for Remote Connectivity 5 Configure the following e DDNS User Name Enter the DDNS User Name from the confirmation email that was sent to you after you created your DDNS account e DDNS Password Enter the DDNS Device Password from the confirmation email e DDNS Domain Name Enter the Domain name URL Request from the confirmation email 6 Click Apply to save your changes 7 Reset the DVR by disconnecting and reconnecting the power cable from the rear panel NOTE Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address before attempting to connect Step 4 of 4 Update the Client Software with your DDNS Information Finally you must configure your DVR List with the DDNS information for your DVR by adding a new DVR entry to the DVR List with your DDNS address You will use the DDNS address whenever you want to connect to your DVR over the Internet If you are performing th
91. ecord Menu 2 Click the boxes to switch each half hour Formatting the Hard Drive between Working and Non working hours If you replace the pre installed hard Use the Range Selectors below to switch drive it mustbe formatted in order to multiple boxes at once function properly with the system e Working Hour Yellow DVR will record according to the working hour frame rate ATTENTION Formatting the HDD erases all data on the hard disk This step cannot be undone To format the hard disk 1 From the Record Menu select Format HDD 2 Click Yes to format the hard drive or click No to cancel Please allow a few seconds for formatting to occur and for the system to reset 39 Alarm O The Alarm Menu allows you to configure settings for alarms and motion detection It also allows you to enable and disable the system buzzers me Video Loss Alarm 000 0000 OMA fren TTT ior ewe OOO ie Alarm Setup Motion Setup Alarm Menu To access the Alarm Menu click then L Enabling Disabling System Buzzers The DVR has two buzzer options a system buzzer and a key buzzer The system buzzer beeps during alarms motion events and system events The key buzzer beeps when buttons are pressed To enable disable system buzzer 1 From the Alarm Menu click Buzzer Scroll up down and select O to enable the system buzzer or select X to disable it 2 Right click to save your changes and return to the Ma
92. edia USB Flash Drive max 16GB USB Port 2 front amp 1 back Backup File Format MOV file Codec included PTZ Control RS485 Bookmark Archiving Supported Display CONNECTIVITY Live Display 1 or 4 or 9 8ch 1 or 4 or 9 or 16 16ch Easy Connect Lorex Auto Port Forward Wizard Live Display Speed 240 480 A a bch PAL Software Edge Client Software for PC amp Mac TM OSD ON OFF ei Operating o 7 Vista XP pen Devan 1209 Browsers Internet Explorer Google Chrome IE Tab Mozilla Sensitivity Levels 100 FireFox IE Tab System Control USB Mouse Front Panel Controls Handheld Remote Control Touch Screen Windows 7 touch compatible Firmware Upgrade Via USB device User Authority ADMIN USER 1 USER2 Audio 1 way audio conference via network RECORDING Video Compression H 264 Audio Compression PCM Recording Speed amp Resolution 8 16 Channel 240 200 352x240 352x256 NTSC PAL 120 100 O 704x240 704x256 NTSC PAL 60 50 704x480 704x512 NTSC PAL Recording Resolution Setting Programmable per camera Recording Quality Control 5 levels Image Size 24 Kbyte 704x480 12 Kbyte 704x240 6 Kbyte 352x240 Recording Schedule By hour by day by recording mode by Ch Recording Modes Continuous motion activated Pre Recording Max 10 seconds Post Recording Max 255 seconds Reliability WatchDog Autorecovery after power failure
93. eeps ane cheep ie lin enge 2 baba AS Cede i reg eee Funta Acebal y 125 Appendix N Upgrading Firmware 4 Click the Delete all button NOTE Clicking the Delete all button clears all Delete Browsing History y j Temporary Internet Files ME ss A Internet history temp files cookies and Copies of webpages images and media that Delete files saved form data EE a N CODOS i Cookies 5 Click Yes on the prompt Files stored on your computer by websites to save preferences such as login information 6 Click Close and then click OK to exit and save EA your change S List of websites you have visited Delete history Form data Qqx__xxm 7 Resta rt Internet Explo rer Saved information that you have typed into Delete forms forms SSS 8 After you have cleared your internet cache AA ASSWO e a reconnect to your DVR You may have to Pei that din rei Delete passwords P ee ee ou log on to ebsite you y igus _ re install ActiveX plug ins upon initial eis RA ch conne ct ION About deleting browsing history Delete all Close If you still have problems connecting to your DVR after clearing your Internet Explorer cache try setting your Internet Explorer Delete all security settings to Medium high Or alternatively use Lorex Client 12 provided on the CD to connect to your DVR For installation instructions see Step 3 of 4 Install the Client Software on your PC o
94. er use of the product and accessory equipment Please read them carefully before operating and using your product General Precautions 6 Overloading Do not overload wall outlets or 1 All warnings and instructions in this manual should be followed 2 Remove the plug from the outlet before cleaning Do not use liquid aerosol detergents Use a water dampened cloth for cleaning 3 Do not use this product in humid or wet places 4 Keep enough space around the product for ventilation Slots and openings in the storage cabinet should not be blocked 9 Itis highly recommended to connect the product to a surge protector to protect from damage caused by electrical surges It is also recommended to connect the product to an uninterruptible power supply UPS which has an internal battery that will keep the product running in the event of a power outage Installation Read and Follow Instructions All the safety and operating instructions should be read beforethe product is operated Follow all operating instructions Retain Instructions The safety and operating instructions should be retained for future reference Heed Warnings Comply with all warnings on the product and in the operating instructions Polarization Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two blades and a third ground
95. es such as lead cadmium mercury and hexavalent chromium PBB and PBDE in the European Union This product has been certified and found to comply with the limits regulated by FCC EMC and LVD Therefore it is designated to provide reasonable protection against interference and will not cause interference with other appliance usage However it is imperative that the user follows the guidelines in this manual to avoid improper usage which may result in damage to the product electrical shock and fire hazard Injury In order to improve the features functions and quality of this product the specifications are subject to change without notice from time to time LOREX Product Information Specification Sheets Loy User Manuals Software Upgrades T Quick Start Guides 18 Firmware Upgrades Vii Features Digital Video Recorder Features Connectivity Features e HDMI output in full 1080p simple connection to HDTVs e Touch Screen navigation compatible e 24x7 100 duty cycle HDD e Pentaplex operation View Record Playback Backup amp Remotely control the system simultaneously e Recording options Motion schedule or continuous e Small form factor 11 6 x 6 5 x 1 3 e 3 x USB 2 0 ports mouse touch screen monitor backup firmware upgrade e VESA Mount easily mounts to the back of an LCD monitor e Flex IR extender for remote control line of sight not required e Swipe to Switch dynam
96. evice on a network E SW EHW 05 11 06 24 3 18204 B REV 1 4 SN 60080000455H IN 6208 LG 3fffff VS NTSC VO VGA MAG 00 0E 97 08 02 1 ____MAC Address BOs ELAN Start 2044 44 19 19 37 19 IP 192 108 50 220 Stop 2011 44 16 0 10 20 DHCP Yes Size 5000 HTTP Port 00 DDNS 93 Setting up your DVR for Remote Connectivity e URL Request Enter the web site address that will be used to connect to your Lorex product For example if you enter tomsmith the address to access your video will be tomsmith lorexddns net using Client Software or Attp tomsmith lorexddns net using a compatible web browser 9 Click Save to register your product for DDNS A confirmation email will be sent to the email address used to register for My Lorex You will need this information to enable remote access to your system Record your information below Domain name URL Request DDNS User Name Step 3 of 4 Enable DDNS on the DVR Once you have registered for free DDNS service use the information in the confirmation email to configure DDNS settings on your system Er Setup button DDNS tab ive fof sng oO EE y 1 DONS Mal Tite aorable DONS rr Ihe upy in DONS Fil in DONE T set a DONS aha rd DONS Domain name read ess submit ican connectto DONS Web DONS selec hap forex wer ns nelf DONS ar Nama quas DONS Pes sword DONS Domain Mam me guest DONS W
97. ex online account Our goal is to make your online shopping experience simple and more efficient Requires information First Name Tom Last Name Smith Email Log in 2 Enter your account Information and click Create Account Tom Smith isp net Password Confirm Password seecseeee Yes would like to receive information from Lorex Technologies on products services and special offers that may be of interest to me Create Account gt Click Create Account 3 Click Warranties to register your product for warranty My Lorex Account Info Address Book Warranties DDNS My Orders My Tickets TYF Y YYY Y My Reviews Click Warranties NOTE Warranty registration is required to register for DDNS 4 The Warranty page opens Click Activate Warranty to register your product for warranty 51 Setting up your DVR for Remote Connectivity 5 Under Your Address select an address or click Enter a New Address to create a new address Fill in your address information and click Create Address Activate Warranty i Add an address Thank you for your recent purchose Please take a Required information moment to octivote your year warranty This First Name information will be used for verificotion when you yom call or email Lorex support Last Name Smith Required information Address Line 1 Your Address 123 Your Street Select Your Address w Enter o new address Address L
98. forwarded on your router to access the DVR over the Internet or a local network Refer to the following tables for the default account user names and passwords for the DVR Local DVR Access Remote LAN Access Level User ID Password Level User ID Password USERI 1111 USER 1111 Getting Started Connecting Cameras ATTENTION Cameras differ in terms of installation or mounting instructions Please see the documentation that came with your camerals for specific installation instructions Test the cameras before permanent installation Plan where you will route the wiring for the camera and where you will aim the camera Installation Tips e Mount the camera where the lens Is away from direct and intense sunlight e Plan your cable wiring so that it does not Interfere with power lines or telephone lines e Ensure that the camera wiring Is not exposed or easily cut e Mount the camera in an area that is visible but out of reach e Avoid pointing the camera at a glass window to see outside as this may result in a poor image caused by glare from indoor outdoor lighting conditions e Adjust the camera angle so that it covers an area with high traffic e In high risk locations have multiple cameras point in the same area This provides camera redundancy if a vandal attempts to damage the camera Installing Cameras 1 Mount the camerals to the desired mounting surface according to the instructions that came with the c
99. fully turn the DVR back over Hold the top panel of the DVR at an angle and insert the panel edges under the lip on the front panel Lower the top panel onto the DVR Replace the screws 2x on each of the side panels of the DVR Replace the single screw on the back panel of the DVR You must format the hard drive for the DVR to detect it For details see Formatting the Hard Drive on page 122 Top panel edges Formatting the Hard Drive 122 If you replace the pre installed hard drive it mustbe formatted in order to function properly with the system ATTENTION Formatting the HDD erases all data on the hard disk This step cannot be undone To format the hard disk Sa From the Main Menu click Ss The Record Menu opens Select Format HDD Click Yes to format the hard drive or click No to cancel Please allow a few seconds for formatting to occur NOTE You will notice that the size of the HDD and the free space are not the same The system uses a portion of the disk space for the operating system and initialization This is common in all security DVRs as well as computer hard drives Appendix M Daylight Saving Time on your DVR A te Appendix M Daylight Saving Time on your DVR You must adjust your system s time during daylight saving months Why is the DVR Timestamp Important Your DVR s time stamp Is crucial when submitting surveillance video as court evidence It is highly recommended to double che
100. g and Removing BNC Cables o oooooocooooo 10 TOUCH Screen Control seredcie sence cone daa ici 11 Mouse Control sacras eos ee ees ao a 11 Remote Control secas sde is do wee ee ee eee 12 Controls Quick Reference 0ccccccccccc ees 13 On screen Display 0ccccccccc ees 14 Using the On Screen Keyboard 0c cece ees 16 Using the Split Screen Selector 2 ccc ee es 16 Flexible Camera Assignment Swipe to Switch 000cceeeeeeeeeaeuees 17 Using Sequence VieW 6c nrieeae ae vu dis ERA A AA 18 Setting the Date and Time 1 2 cece ees 19 RECON Decio ri obio bees 18 he beeen ee eee A ra 20 EVENE RECO FAINO 6 vans an as necro aoe Ore ea ee ee ee eae ewe ee AE 20 Recording Audio ac ic cess ak a as ow ah ooh de aa ach ae 20 RC A SG hake E RES Re eee eae ee ee eas 21 Channel Filter socorrer 4000 0 08 paar bE OEE CARER aries 22 EVenteDetalS aaah oe ese bee botes eee eed aa cee eee eee ones ys eee eee eens 22 Searching for Recorded Data Scroll to Search 00 0 ccc eee eens 22 BCC AA ee ee ee ee ee ee ee ee 24 IX The Playback Bar Playback Markers and Smart Search Markers 25 Playback and Smart Search Markers 0 cece eee eee eens 29 Taking Screenshots mies di e RR A AR nee ss 26 USING SCrECNSNOUS avaricia ie da a a ds 27 Managing PasSWOrdOS cccccccc nee eee eee eee 28 USC ACCOUNTS susana eee eee oe eee eee ee a eG es ee eee ee es 28 Using the Password Wheel 00 0
101. gle Camera view Double click the channel for the audio enabled camera to open in Full screen Single Camera view e Audio cables are loose or have e Check the AUDIO IN connection to the DVR been disconnected e Volume on external speakers e Increase volume on external speakers not not included is low or off included e New camera titles do e New camera titles have not e For instructions on creating applying camera not appear on the system been applied to the DVR titles see Creating Custom Camera Titles on page 66 e Camera title display on the e Check the Configurations Main system Is set to numerals or Menu gt Camera gt Camera Title Type and scroll up disabled down to select CH 1 e am not receiving email e Email notification is disabled e For instructions on enabling email notifications notifications see Configuring Email Alerts on page 65 e Motion Detection Is not e For instructions on enabling motion detection enabled Email alerts are only see Enabling Disabling Motion Detection on sent when Motion Detection Is page 36 triggered 129 Troubleshooting Troubleshooting Remote Connections Error Possible Causes Solutions e Cannot connect to the e DVR not connected to router DVR on a local network e Connect an Ethernet cable from the DVR LAN port to your router then disconnect and reconnect the power adapter from the DC 12V port on the DVR e DVR and computer notonsame e Ensure your
102. h saved events and see a preview of the recorded video You can access the Event List from Viewing mode and Playback mode to search for recorded data on your system To search for data From the main screen click ust The Event List opens SN Under Channel Filter click H to view events for ALL channels or click the Channel icons to view events from ndividual channels Event List 3 Click the Smart Search icons to sort the data according to the following A ALL View all events chronologically NOTE USB backups appear at the top of the list if a USB flash drive with saved backup data is connected o E Motion Motion events from the selected camerals Video Loss Camerals are disconnected or suffer video loss The system employs a pre record function to capture video seconds before the loss of video occurred HDD System Hard drive connection disconnection power loss or disk failure Shows D T when the system date and time has been changed Power ON OFF System ON OFF Playback Mark Apersonal marker set by the user during Playback Mode For details see The Playback Bar Playback Markers and Smart Search Markers on page 25 ze USB USB backup performed by the user 4 Scroll up down to view the events on the list e With a touch screen monitor touch inside the list of events and move your finger up down to scroll 9 Click an event A preview of the recorded video ap
103. hanging the Record Mode From the Record Menu click Record Mode Scroll up down to change the record mode e Single way The system stops recording when the internal hard drive Is full Py e 4 7 Overwrite The system continues recording when the hard drive is full by overwriting the oldest recorded data A No Record The system does not record Using the Main Menu Right click to save your settings and return to the Main Menu Configuring Camera Frame Rate and Video Quality From the Record Menu click Video Frame Rate Ihe Video Frame Rate Menu opens Configure the following e Alarm Motion Rate This determines the frame rate that is used during alarms or motion events Click under each camera and select X DVR will not record during alarms motion events or will use working rate 2 3 5 7 5 10 15 30 FPS1 NOTE Motion Detection must be enabled to record motion events e Working Rate This determines the frame rate used during working hours Click under each camera and select 0 DVR will not recording during working hours 2 3 5 7 5 10 15 30 FPS e Non working Rate This determines the frame rate used during non working hours Click under each camera and select 0 DVR will not recording during non working hours 2 3 5 7 5 10 15 30 FPS e Real Rate The system will automatically calculate and allocate a Real Rate when you set the working rate e Quality
104. having to re enter the address or password On the iPad the Address Book Is shown on the left of the DVR Setup screen On the iPhone the Address Book Is a separate window Connect Address Book edge2 Edge2 A gt edge2 dvr lorexddns net 80 Saved DVRs edge dvr lorexddns net 80 Save DVR information Delete a DVR Address Book iPhone Address Book iPad 85 Mobile Apps Accessing your DVR Using a Mobile Device 86 To connect to a DVR in your Address Book e Touch the name of the DVR you would like to connect to inthe Address Book and touch Connect To add a DVR to your address book Touch the button The DVR Setup screen opens iPhone or a new entry is added to the Address Book iPad Enter the connection information for the DVR For instructions see Connecting To Your DVR on the iPhone on page 81 or see Connecting To Your DVR on the iPad on page 84 Touch Connect to connect to your DVR Touch Yes to save your DVR s information in the Address Book The iPhone iPad connects to your DVR NOTE On the iPad you can also touch Save to save your DVR s information without connecting To delete a DVR from your Address Book Touch the name of the DVR you would like to delete in the Address Book Touch the button and touch Delete iPhone or Yes iPad to confirm Accessing Backed up Video on the iPad For instructions on how to back up video See Backup Mode on page 62 Backed up video f
105. he default Remote Access user IDs and passwords For a detailed USER 1111 description of user accounts see User USER a 2999 Accounts on page 28 ADMIN 9 3333 Remote LAN Access Running the Client Software NOTE For installation instructions see Step 3 of 4 Install the Client Software on your PC or Mac on page 48 p4 e PC Double click the Lorex Client 12 icon Eingi on the desktop If a security warning appears click Yes The client window opens e Mac Double click Edge Client Software in your Applications folder The client window appears El Applications Bo mer 031 Q Name SE MR lt lt e Date Modified Edge Client E e a e Software Mac Edge Client Software Today 11 01 AM Wl FaceTime 2011 10 24 3 20 PM u Font Book 2011 10 24 3 20 PM GarageBand 2010 08 25 5 10 PM fu iCal 2011 10 24 3 20 PM iChat 2011 10 24 3 20 PM 5 DVD 2011 07 29 2 00 PM E iDVRemoteDesktop 2011 08 04 2 30 PM fal Image Capture 2011 10 24 3 20 PM iMovie 2010 08 25 5 10 PM 97 PC and Mac Client Software for Remote Viewing Client Window E Lorex client 12 ts ES EJ A E AN 2 52 Live CH1 CH4 Connect Client Window neoe e a tS version 8 channel model shown NOTE The appearance of the client window differs before you connect to your DVR dh DVR List Click to configure the connection information for your DVRs Can save multiple Edge Series D
106. he numbers used by the Internet Protocol IP to identify your computer or device Every computer or device that wants to communicate over the Internet must have an address unique to that computer or device Internet Service Providers ISPs can issue IP Addresses in two ways e Static assignment The ISP issues a permanent non changing address that must be manually entered into the computer or device This number cannot be used by any other device e Dynamic assignment The ISP uses a protocol called Dynamic Host Configuration Protocol DHCP that generates an IP Address and leases i e provides it to your computer or device for a predetermined length of time After that time expires your computer or device must request anew P address This means that your external IP address will change occasionally Most residential Internet service packages use dynamic assignment Lorex provides a free Dynamic Domain Name Service DDNS for use with your system DDNS allows you to set up a web site address that points back to your local network This means that even if your external IP address changes the web site address of your device will not change Please visit http www lorexddns net to sign up for your free DDNS account NOTE You must create a DDNS account in the same network as your DVR 99 Appendix E Internet Setup Wizard PC only Ss Appendix E Internet Setup Wizard PC only The Lorex Auto Port Forwarding Wizard is a free softwa
107. here may be slow performance when accessing the DVR locally This is normal and is not a malfunction Accessing your DVR Within a Local Network LAN 46 You can connect to your DVR through the local area network LAN It is recommended to confirm connectivity over a local network before setting up your DVR for Internet connectivity To complete the steps below your computer must be on the same network as Step 1 of 4 Connect your DVR to the Local neo Area Network LAN Power off your DVR by disconnecting the power adapter from the rear panel Connect an Ethernet cable included to the LAN port on the rear panel of the system Connect the other end of the Ethernet cable to an empty LAN port usually numbered 1 4 on your router Setting up your DVR for Remote Connectivity 3 Reconnect the power adapter to the DC 12V port on the rear panel to power the system back on 8 channel model shown LAN port e es i vg S fee E f 10 a a 4 a aid 4 J i 0 ri k O L WW H K u sv Y E ae o E j El f udn arola 1 sala J ALOS 2 ll ai Kas e ARS e ME Sf F AH XA gt gt Ethernet Cable OOOO OON LAN a a A EJ at EJ ROUTER Not Included Computer Not Included Step 2 of 4 Obtain the DVR s Local IP Address and HTTP Port 1 Wait at least 5 minutes after powering up y
108. ic allocation of camera location in live viewing e Scroll to Search through recorded event list with image preview e PTZ cameras supported RS 485 4 e Instant Mobile Viewing on compatible Smartphones e Exclusive LOREX Easy Connect Internet Set up Wizard e Lorex Edge Client Software e PC Microsoft Windows 7 Vista XP compatible using client software included and web browser e Mac remote client software included e Free LOREX DDNS Dynamic Domain Name Service for advanced remote connectivity at all times e Instant email alerts with snap shot attachments and web link HDMI output 1080p 1920x1080 for high definition multi channel live viewing only High definition recording not supported recording resolution is limited to a maximum of 704x480 per channel Image quality and resolution is dependent on the type of camera connected to the DVR 2 Touch operation with Windows 7 Touch compatible touch screen monitor via USB connection Easily mounts to the back of an LCD monitor with VESA standard mounting holes and an independent stand Requires clear access to the 100 x100 mm VESA mounting holes Requires a high speed internet connection and a router not included 5 Instant Mobile Viewing on iPad iPhone and BlackBerry supported model numbers 9000 9700 9800 Android v 2 1 Selectable one channel live viewing Mobile phone data plan is required not included Router port forwarding required For
109. ick Load Default 33 2 Click Yes to confirm or No to cancel Please allow a few moments for the system to reset Adjusting HDMI Screen Size On some HDIV s the top or bottom of the screen may be cut off by the display If this happens follow the steps below To adjust HDMI Screen Size 1 Click or press H on the front panel of the DVR to open the Main Menu 2 Click to open the Setup Menu 3 Click Video Out Setup The Video Out Setup Menu opens 4 Click HDMI Screen Size and scroll up down to adjust the screen size Video Out Setup m HDMI Screen Size 1 _ _ f E Video Out Resolution auto Video Out Update Click HDMI Screen Size and scroll up down to adjust the screen size NOTE Adjusting the HDMI Screen Size setting has no effect if the monitor is connected with a VGA cable 5 Right click until you have exited all menus to save changes Record Na The Record Menu allows you to 2 configure video recording parameters including recording mode schedule and camera video settings Camera video settings include the video frame rate Image quality resolution and audio settings lt also allows you to format the hard drive 2 Video Information Record Mode Video Frame Rate Schedule Format HOD Record Menu To access the Record Menu click then E To configure camera audio settings see Appendix Recording and Playing Audio on page 115 C
110. ick Login e If you enter the incorrect ID or password the ID eo login page will refresh and the fields will clear Password seee ogin screen 72 DVR Netviewer Viewing Your DVR Using a Web Browser 3 You must install the Activex plug in for DVR Netviewer to function Click the attention bar at the top of the main page and select Install this Add on for All Users on This Computer DVR Netviewer will reset a gt e DVR Netview edge2 dvr lorexddns net Ed z v 1 v Pagey Safetyy Tools v W This website wants to install the following add on INetViewProj1 _02030158 cab from LOREX Technology Inc If you trust the website and the add on and want to install it click here x ee AAA gt Click the ActiveX attention bar Install This Add on for All Users on This Computer What s the Risk A A Tes bees E Mn gt al de ree gt pil Thag hij op he LE jm q a Cerri OS Information Bar Help Select Install this Add on for All Users on This Computer rada Har Arip 4 Re enter your ID and password and click Login An installation window opens Internet Explorer Security Warning Do you want to install this software Name INetvViewProj1_02030158 cab Publisher LOREX Technology Inc y More options 1 a a Click Install P While files from the Internet can be useful this file type can potentially harm F your
111. iles can be accessed using the Backup File list To access backed up video files While you are logged into the DVR or from the DVR setup screen touch the Backup File button a The Backup File list opens ch01_ 20111214 121204 377100911 mov FILE LIST Delete file 21204_377100911 Backup files Playback controls ch01_20111214_121204_377100911 mov Pesonon 704 240 Return to viewing Backup File list or DVR setup The first file in the Backup File list starts playing when the backup list opens To play a different file tap the filename in the File List To delete a backup file Tap the name of the file you would like to delete and touch the Delete button Touch Yes to confirm Mobile Apps Accessing your DVR Using a Mobile Device Mobile Connectivity on Android To connect to your DVR on an Android phone or tablet you need to download and install the Lorex Mobile Edge app from the Google Play Store You must port forward your router before you can NOTE You must have Android v 2 1 to use Lorex connect to your system using Mobile Edge The instructions below may a mobile device e g differ depending on the model of your Samsung Galaxy S HTC Android device Incredible S To download Lorex Mobile Edge 1 Touch the Google Play Store icon DJ in your Applications list to open the Google Play Play Store Store 2 Press the search button 1 J 3 Enter Lorex Mobile Edge and then press the search button
112. in Menu To enable disable the key buzzer 1 From the Alarm Menu click Key Buzzer Scroll up down and select O to enable the key buzzer or select X to disable it 2 Right click to save your changes and return to the Main Menu Using the Main Menu Enabling Disabling Motion Detection From the Alarm Menu click Motion Enable under the camera that you wish to configure Scroll up down and select O to enable motion detection or X to disable it Right click to save your changes and return to the Main Menu Enabling Disabling Video Loss Alarms Video loss alarms occur when cameras are disconnected or suffer a loss of video The DVR employs a pre record function to capture video from seconds before the video loss occurred To enable disable video loss alarms From the Alarm Menu click Video Loss Alarm under the camera you wish to configure Scroll up down and select O to enable the video loss alarm or X to disable it Right click to save your changes and return to the Main Menu Configuring Alarm Settings From the Alarm Menu click Alarm Setup The Alarm Setup Menu opens A arm Set p Response Duration E Aarm Full Screen Motion Alarm Schedule Alarm Setup Menu 36 Using the Main Menu 2 Configure the following e Vloss Response Time Select the time in seconds for the buzzer and on screen message will go off after a Video loss event e Response Duration
113. ine 2 Product Model Number O City Enter your address Your Ci A H wb information Serial Num Country senal Number e United States w State Province Date of Purchase Y ZIP Postal Code 12345 Place of Purchase as P one Number Lorex Web Store 555 555 5555 gt Fax Number Yes would like to receive information from Lorex Technologies on products services and special offers that may be of interest to me Create Address Click Create Address Save Warran 6 Fill in the warranty registration form with your product and purchase details Check the sticker underneath your DVR for the Product Model Number and Serial Number Click Save Warranty Activate Warranty Thank you for your recent purchase Please take a moment to octvote your year worranty This information will be used for venficaton when you call or email Lorex support Select your address or enter a new address Required information Your Address 123 Your Street Entera new address Praduct Medel Number LH338501 7 senal Number DK01101201029 7 Enter your product and purchase details Date of Furchose o4 21 2012 Place of Purchase E Ves would like to receive information from o echnolosgies o pS yi S Ong Lorex Technologies on products services and speciohoffern that may be of interest to me ete Pah Click Save Warranty Cancel 92 Setting up your DVR for Remote Connectivity 7 A p
114. ing prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 5 Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supplied to your location consult your video dealer or local power company For products intended to operate from battery power or other sources refer to the operating instructions extension cords as this can result in the risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Periodically examine the cord and if its appearance indicates damage or deteriorated insulation have it replaced by your service technician 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords at plugs convenience receptacles and the point where they exit from the product 8 Surge Protectors It is highly recommended that the product be connected to a surge protector Doing so will protect the product from damage caused by power Surges Surge protectors should bear the UL listing mark or CSA certification mark 9 Uninter
115. ing your provider s 3G Network Data charges may apply See your cellphone carrier s network data plan for details NOTE The instructions below may vary based onthe model ofyour Blackberry smartphone 89 Mobile Apps Accessing your DVR Using a Mobile Device 1 Press the Menu button ES 2 Open the Downloads folder or locate 15M 3G TL MobileView in your application list ROGERS 50w 0 r AnH 3 Open the MobileView application 4 Under IP DDNS enter the DVR s DDNS address in full e g tomsmith lorexddns ned 5 Under PORT enter the DVR s HTTP port 6 Under ID enter the remote access user ID for the DVR 7 Under PASSWORD enter the remote access password for the DVR SOHO Downloads folder Opening the Downloads folder 150 ROGERS 50w Downloads PASSWORD RAK KEEP ME SIGNED IN Select KEEP MESIGNEDIN to save your log In CONNECT information Connecting to your DVR e f you would like Mobile View to save your user ID and password check Keep Me Signed In 8 Click the CONNECT button to begin live viewing NOTE If you are unable to connect check to make sure you have enabled APN on your Blackberry For details see Enabling APN Access Point Name on Your Blackberry on page 91 1 Some routers may prevent you from connecting to your DVR using a DDNS address on a local network If you are unable to connect try disabling WiFi on your mobile device and attempt t
116. it is no longer O This enables the system to continuously record recording by overwriting data once the hard drive is full e Mouse not detected by e Mouse cable is not firmly e Firmly connect the mouse cable to one of the USB DVR connected to the DVR ports DVR e DVR needs to be reset e Power off the DVR disconnect power cable Firmly connect a USB mouse to the USB port on the rear panel of the system Reconnect the power cable to the DC 12V port on the rear panel 127 Troubleshooting Troubleshooting Continued Error Possible Causes Solutions e There is no picture on e Monitor TV not detected by DVR Power off the monitor and DVR Power off the the monitor TV after monitor and DVR Power on the monitor TV and connecting it to the DVR then power on the DVR e Input channel for DVR not e On the monitor TV select the input channel the selected on monitor TV DVR is connected to e Video cable is loose or has e Check the video cable connection to the DVR and become disconnected monitor TV e Monitor TV or DVR is not e Ensure your DVR and monitor TV are plugged in powered on or is not receiving e If the DVR or monitor TV are connected through a sufficient power power bar or surge protector try bypassing the bar and connecting the power adapter directly to the wall outlet e Confirm that there is power at the outlet e Connecting the power cable to another outlet e Test the outlet with another plugged device such as
117. ith lorexddns netusinga compatible Internet browser Right click repeatedly to save your changes and exit all menus 43 Using the Main Menu 44 Mall Interval Minute Configuring Email Alerts You can configure email notifications when an event occurs for example when motion ts detected by one of your cameras You must enable motion detection on your cameras to recelve email alerts For instructions see Enabling Disabling Motion Detection on page 36 To configure email alerts From the LAN Menu click Advanced Then select Mail Setup Under Send Mail Status select Default recommended to use the Lorex email server or select On to use a custom email server See the instructions below depending on your selection Send Mall Status Default CC Select Default under Send Mail Status to use Lorex s email server recommended To use the Lorex email server recommended Click E mail Address Click Sender s E mail and use the on screen keyboard to enter the sender s email address This can be any email address of your choice Click confirm to Under Receiver s Email enter up to 3 email addresses to receive notifications using the on screen keyboard Click to confirm each entry Serder s E mail Recalver s E mail 1 Recelver s E mall 2 Recelver s E mail 3 Enter the Sender s email address and up to 3 recelvers Right click to return to Mail
118. ity on page 46 NOTE For advanced users tips that will help keep your DVR secure and accessible at all times even in the event of a power failure are available in Advanced Networking Configuration Optional on page 56 LAN ip o DHCP Enable HTTP Port e For instructions on configuring the DVR to use a Fixed IP address see Appendix G Assigning Fixed IP To Your DVR on page 109 e For instructions on changing your DVR s HTTP Port see Appendix F Changing Ports On Your System on page 107 Configuring Network Settings The following steps are only required If you need to enter a custom IP address subnet mask gateway address or DNS server for your DVR Consult your 42 router s user guide for details Configure the following e IP Configure a custom IP address for your DVR This address will only be used If DHCP is disabled e Mask Configure a custom subnet mask for your DVR e Gateway Configure a custom gateway address for your DVR e DNS Server Configure a custom DNS server for your DVR e DHCP Enable Scroll up down and select O to enable DHCP or X to enable a fixed IP address Right click to save your changes and return to the Main Menu Configuring Remote Access Passwords Use the LAN Password Menu to control Remote Access passwords for USER USERZ2 and ADMIN profiles The Remote Access password is required when accessing the DVR over the
119. ive This step cannot be undone To format the USB drive 1 Connect a USB flash drive to one of the USB ports on the front or rear panel of the DVR 2 From the Backup Menu click Format Device 3 Click Yes to format the USB flash drive or click No to cancel Please allow a few moments for formatting to take place The DVR will display USB Check OK when formatting is completed Backing up Video to a USB Flash Drive Connect a formatted USB flash drive not included to the USB port on the front panel See above for instructions on how to format a USB flash drive to work with the DVR From the Backup Menu click Select Channel and select the channel you would like to backup Click Start Time and select the date month year and time to begin the backup Event Markers will appear in the Time Bar as you scroll through the date and time Click Stop Time and select the date month year and time to end backup NOTE Event Markers will appear inthe Time Bar as you select the Start and Stop times Click Save to Device Backup begins the on screen counter displays the progress of the transfer based on the start and stop times selected To cancel Backup right click until you return to the main screen Please allow a few moments for the system to exit NOTE Backup may take several minutes depending on the amount of data being transferred Confirming Backup To verify that the file has been pr
120. k ABC togo back to letters l NOTE For additional special characters click from the numerical keyboard to delete characters e Click 48 e Click y to confirm entry d e Click o cancel entry and exit keyboard Using the Split Screen Selector The Split Screen Selector allows you to choose the grid layout for Split Screen view Quad 4 way 9 way and 16 way 16 channel only split options are available To use the Split screen Selector 1 Click E to open the Split Screen Selector If you are in Full Screen Single Channel view click E to go to Split Screen view and click again to open the Split Screen Selector 2 Click a grid configuration for live viewing or playback On screen Display e 8 channel Choose from quad CH 1 4 CH5 8 or 9 way split the bottom right square appears blacked out e 16 channel Choose from quad CH1 4 CH5 8 CH9 12 CH13 16 9 way split CH1 9 CH10 2 or 16 way split CH1 16 Split screen Selector 8 channel Split screen Selector 16 channel Flexible Camera Assignment Swipe to Switch In Split Screen view you can re assign your cameras to different positions For example you can duplicate the video feed from channel 1 onto channel 2 This is useful if you wish to obscure the number or location of your cameras NOTE The DVR records cameras to their designated channels even if you reassign camera positions Example Channel 3 is reassigned to
121. le device For details on port LEVEL ID PASSWORD forwarding see Appendix E Internet Setup Wizard PC only on page 100 To find your HTTP port press l on the front panel of the DVR to open the USER 8 2222 System Information window and look under HTTP Port A E e The remote user ID and password of your DVR See the table on the right for the default remote access passwords 80 Mobile Apps Accessing your DVR Using a Mobile Device Mobile Connectivity on the iPhone iPad iPhone Users To connect to your DVR using the Phone you need to download and install the Lorex Live application from the App Store You must port forward your router before you can connect to your system using a mobile device e g iPhone iPad iPad Users To connect to your DVR using the iPad you need to download and install the Lorex Live Plus application from the App Store NOTE Lorex Live and Lore Live Plus are free but you will need to create an iTunes account to download Apps from the Apple App store A valid credit card is required to create an iTunes account Downloading the Lorex Live Application on iPhone iPad Touch the Sj App Store icon to open the App Store Touch the Search bar or icon on the bottom of the screen Search for Lorex Live iPhone or Lorex Live Plus iPad and then touch the Search button Select the application from the search results Touch the FREE button iPhone or Install button iPad an
122. lick the DVR you would like to delete Click Delete Then click Yes to confirm Click Close to return to the client window PC and Mac Client Software for Remote Viewing Live Viewing Mode By default the Client Software launches in Live Viewing mode To use Live Viewing 1 Click ica 2 Click the View buttons for buttons example sant to view in Quad 9 way split or 16 way Channel split 16 way split available on 16 channel only 8 channel model shown 3 Click the Channel buttons to view channels in full screen NOTE Audio is not available in Live Viewing Playback Mode Use the Playback mode to view recorded video from your DVR Use the Pop up Calendar to select recorded video from a specific date and time NOTE Onlythe ADMIN and USER2 accounts mayaccess Mu Playback mode 2011 12 01 09 17 29 To use remote playback Playback controls 1 Click Bleed NOTE Depending on your network connection please allow a few moments for the system to switch to playback mode 2 Click the Channel buttons to select the channel you want to view 3 Click E to open the Pop up Calendar to select the date and time 4 Click 44 try La ta to control playback NOTE When a channel with audio Is selected click e to mute un mute audio Audio enabled camera not included or self powered not included microphone must be connected and configured For details see Appendix Recordi
123. lure or if you restart your router If your DVR s IP address changes you may lose your port forwarding rules See Appendix G Assigning A Fixed IP To Your DVR on page 109 e Connect your DVR router modem and cameras to an Uninterruptible Power Supply UPS A UPS has an internal battery that will keep your equipment running in the event of a power failure The amount of time that a UPS can keep your equipment running will depend on the model of UPS and the devices connected NOTE In order to maintain remote connectivity to your DVR during a power failure you must also connect your router and modem to the UPS PC and Mac Client Software for Remote Viewing AA PC and Mac Client Software for Remote Viewing Client Software Is available that allows you to access your system from any PC or Mac with an Internet connection The Client Software is compatible with any Edge Series DVR and it can save the device information for multiple DVRs This means you can easily switch between multiple DVRs located in your home business or properties without having to re enter the address or password NOTE This section assumes that you have completed all the steps in the previous section to enable your DVR for remote viewing NOTE Check www lorextechnology com for software updates Network User Accounts In order to login to the DVR remotely you need a Remote Access user ID and password See the Level User ID Password table on the right for t
124. m Camera Titles on page 66 a e 1 Displays the channel number e 7 Displays no title Right click to save your settings and return to the Main Menu Changing the Sequence Dwell Time Sequence time refers to the amount of time a channel appears on the screen before changing to a different channel when the DVR Is in Sequence view For example when Sequence view is on channel 1 is shown for several seconds before switching to channel 2 To change sequence time From the Camera Menu click Sequence Time Scroll up down to adjust the sequence duration e To enter Sequence view click inthe menu bar from Viewing mode Right click to save your settings and return to the Main Menu Using the Main Menu Setup The Setup Menu allows you to configure system settings including the date time language video settings passwords and the internal fan speed You can also view system information or reset the DVR to factory settings ten Setup Menu To access the Setup Menu click then SS e To change the date and time see Setting the Date and Time on page 19 e Toenable or configure DVR passwords see Managing Passwords on page 28 Changing the Resolution and Video Output Mode From the Setup Menu click Video Out Setup The Video Out Setup Menu opens Click Video Out Resolution Scroll up down to select your video output type VGA or HDMI and resolution or select Aut
125. mmended by the manufacturer to determine that the product is in safe operating condition Use 1 Cleaning Unplug the product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning 2 Product and Cart Combination When product is installed on a cart product and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the product and cart combination to overturn 3 Object and Liquid Entry Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock Never spill liquid of any kind on the product 4 Lightning For added protection of this product during a lightning storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet and disconnect the antenna or cable system This will prevent damage to the product due to lightning and power line surges severe injury or death in just two hours Seek medical attention immediately WARNING This product contains a button battery If swallowed it could cause V NOTICES FCC IC Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in
126. nd Auto detect D i button outers Loa Router IP UMA HTTP Port ad IC Ro Password Router username o Password amp password Router IP Lorex Product Information Port a Enter HTTP port Fad Port default 80 under Some Lorex products Po rts require multiple ports 3rd Port If your Lorex product requires these extra ports you may enter them here ith Port 2 Under Router IP click the Detect Router IP button lt 4 e The router s IP address appears In the Router IP field Click OK to exit the prompt 3 Under Username and Password enter the router s username and password e Optional Under HTTP Type default http and HTTP Port default 80 you may have to change the values depending on your router model Consult your router manual for details LOREX Auto Port Forwarding Wizard x Lorex Product Information an Step 2 3 IP Port Enter your Lorex device s IP 2nd Port ron Some Lorex products number require multiple ports If your Lorex product requires these extra ports you may enter them here 3rd Port th Port 4 Under IP enter the IP address of your Lorex device e To find your system IP press the 4 button on the front panel of the system or the remote control from Live Viewing mode 5 Under Port enter the HTTP Port default 80 Leave the remaining Port fields blank 6 Click Next to continue 103 Appendix E Internet Setup Wizard PC only
127. nd External IP Addresses Every device that communicates over the Internet must have a unique IP Address These are called external IP addresses sometimes referred to as public IP addresses However there are ranges of IP addresses that are excluded from this address space so that they can be used internally by devices connected to Local Area Networks LANs These are internal IP addresses sometimes referred to as private IP addresses If devices that are using Internal addresses wish to communicate with devices on the Internet they must pass their messages through a network gateway which will map the internal IP Addresses into a valid external IP address This is called Network Address Translation NAT as shown in the following figure Internet Internal Network o Oo IP Address in Message on LAN i l Router IP Address in Message Gateway on the Internet From 192 168 0 2 From 216 13 154 34 To 216 099 34 23 To 216 099 34 23 Example of Network Address Translation 98 Appendix D What is Port Forwarding And Other Frequently Asked Networking Questions How can Find my External IP Address If you wish to find your external IP address you can use a third party website such as www showmyip com Your external IP address can also be found within your Router settings Refer to your router s user guide for further details What is the difference between Static and Dynamic IP Addresses IP Addresses are t
128. nd of the Ethernet cable to my router NOTE Network Setup will not work if you do not have a router have found my System Information e Press the 4 button on the front panel of your system NOTE Wait at least 5 minutes after powering up your DVR to ensure you get the correct IP address My IP Address Is _ a gt gt My MAC Address is My HTTP Port ts I have enabled Port Forwarding on my router For details see Appendix E Internet Setup Wizard PC only on page 100 or see Appendix D What is Port Forwarding And Other Frequently Asked Networking Questions on page 97 You must forward the following port to your DVR s local IP address e HTTP Port default 80 NOTE For added security we strongly recommend changing HTTP port 80 on the system to any desired port the port must not blocked by your Internet service provider ISP See Appendix F Changing Ports On Your System on page 107 NOTE Each router is different so port forwarding settings vary by model If your router Is not supported by the Internet Setup Wizard please refer to your router s manual or contact your router s manufacturer for assistance NOTE Certain ISP Internet Service Providers block port 80 If you are unable to connect check with your ISP and change the HTTP port Make sure to port forward your revised HTTP port Appendix B Networking Checklist have installed the Client Software on my PC or Mac and configured it to conne
129. ng Wizard Step 1 Populate the Router Database The Auto Port Forwarding Wizard automatically populates a list of current routers and detects the number of connected routers e Click the Next button after the software detects your router configuration D X Fe i gt 4 Auto Port Forwarding Wizard 102 www lorextechnology com i ss ClCkto update router database Transfer Rate 119 57 KB s Status Download Successful Checking for multiple routers Click to check for multiple routers If more than one router is detected you may need to contact your ISP Internet Service Provider to port forward Please have the following information ready 1 Your Router Make amp Model 2 Your Router Username amp Password 3 Your Lorex Product Information Such as the device IP amp port number refer to your Quick Start Guide to help you obtain this information For details on configuring multiple routers see Configuring multiple routers on page 104 Appendix E Internet Setup Wizard PC only Step 2 Enter your Router Settings 1 Under the Router drop down list select the model of your router OR e Click the Search button E to enter the name of your router model NOTE Click the Auto Detect button a you have a Linksys or Netgear router works with most Linksys or Netgear models X LOREX Auto Port Forwarding Wizard www lorextechnology com Router Step 2 3 Router drop down ma Search a
130. ng and Playing Audio on page 115 61 PC and Mac Client Software for Remote Viewing Using the Pop Up Calendar 1 Click to open the Pop up Calendar to select the date and time 2 Click 4 gt to change the month 3 Click to select a date Drag slider to 4 Click a w to set the time or drag the slider to adjust time adjust time in 30 minute increments Ta a Map Y 14 22 21 5 Click SET The pop up calendar closes ve A ancel Pop Up Calendar 6 Click KI af gt gt to control playback Backup Mode Use Backup mode to copy recorded video data 9094 42 45 12 00 43 ie from your DVR to your PC or Mac ae Stop Time NOTE Only the ADMIN and USER2 accounts 2011 12 15 12 00 48 m Set Stop Time may use Backup mode File Name NOTE If you are accessing your DVR using a browser you may be prompted to install the ActiveX plug in before Backup will function properly When prompted click the barto install ActiveX to your browser DVR Netviewer will reset You may need to log In again with your user ID and password To use Backup Backup controls 1 Click the MES button 2 Click the Channel buttons to select the channel you want to back up 62 PC and Mac Client Software for Remote Viewing a a i 3 Under Start Time click 4 to open the pop up calendar and select a date and time Click the SET button 4 Under Stop Time click El to open the pop up calendar and select a date and
131. nger up and down e In Split Screen mode Touch a camera to view that camera in full screen Touch to return to Split Screen mode e Swipe to Switch In Viewing or Playback mode you can switch cameras by swiping your finger left or right Release your finger when the desired camera is highlighted to select it NOTE In Split Screen view this changes the order of your cameras Mouse Control The DVR can be controlled using a USB mouse To use a mouse with the DVR e Connect the mouse to one of the USB ports on the front or rear panels of the DVR Use the mouse buttons to perform the following 1 Left Button Click to select a menu option While in Split Screen mode Viewing or Playback click ona Te camera to view the selected channel in full screen 1 w 2 2 Right Button Click to go back exit menus gt 3 Scroll Wheel Scroll up down to change values in selected menu options or select Playback Markers in Playback Bar Getting Started Remote Control The DVR can also be controlled using the included remote control To use the remote control 1 LIST Open the Event List 2 MUA Opens the DVR Main Menu 3 Primary Controls Confirm menu selections in Playback mode create Playback Marker in Viewing mode view system information e 4 Move cursor in menus left in Playback increase rewind speed e gt Move cursor In menus right in Playback increase fast forward speed e a Move curs
132. ns when told to click swipe your finger horizontally or vertically to scroll up down and touch Cb right click and exit menus All the features of this DVR can be accessed using a touch screen monitor 16 channel model shown q hs y Oo Ls o Mi E 2 a thg Display Screen Shows live and recorded video in Full screen Single Channel mode and Split Screen 16 way split on 16 channel model only view Camera Number Title You can set the DVR to show the camera number title or no title Channels Displays channels on the DVR Icons flash red to indicate recording is in progress Date Time Displays the date and time on the DVR HDD Status Displays the size of the pre installed hard drive for example 1000GB and the recording space consumed on the hard disk NOTE This reading is an approximation On screen Display Toolbar Click these buttons to access the menus and control the DVR ES MENU al UST Ca 05D C amp NOTE Additional buttons are shown In some screens E Click to open the Split Screen Selector In Full Screen Single Channel mode click to open Split screen view EN Click to open the Main Menu See Using the Main Menu on page 30 Ed Click to move cursor left in menus gt f Click to move cursor right in menus Pill From Viewing mode click to open Playback mode Click to play pause video Click to rewind increase rewind speed only available during
133. nside the display aera to view video in full screen view changes to landscape Touch again to exit full screen 1 50 PM f f E INFORMATION BITSREAM bps 6960 FPS 5 NoSiM To playback recorded video on the iPhone Touch the right button at the bottom of the screen to access Playback Controls 1 34 PM No SIM 10 50 AM Y SS Teut INFORMATION BITSREAM bps 6960 Touch to open playback calendar Playback controls Select date and time for controls playback and touch Set Touch here to access playback Touch the button next to Play Time to open the Playback Calendar Select the date and time for playback and touch Set Touch gt to begin playback It may take a few seconds for playback to begin Use the playback controls to control playback Touch Live to exit playback and return to live viewing 83 Mobile Apps Accessing your DVR Using a Mobile Device o A OQ 84 Connecting To Your DVR on the iPad Touch to start the application The DVR Setup screen appears a ee y y li i LorexLive Edge Video ae nei E DVR NAME Edge IP DDNS sdgeo dvrtormid s PORT Bo ID io 4 PASSWORD esse tits DVR Setup screen on iPad Under DVR NAME enter a name for your DVR This can be anything you want Home Office etc Under IP DDNS enter the DVR s DDNS address in full e g tomsmith lorexddns net Under PORT enter the HTTP Por
134. number ck UA 7 ok ME 1 Click to open the Main Menu and then click Misa The LAN Menu opens 2 Click HTTP Port and scroll up down to change the port number to 85 DNS Server DHCP Enable 7 Scroll up down to w change HTTP port LAN Menu 3 Right click to exit and save your settings 4 Disconnect the power adapter from the rear panel of the system Let the system power down for 15 20 seconds and then reconnect the power adapter to the DC 12V port 107 Appendix F Changing Ports On Your System 5 To confirm that the new port number is saved on your system press the qe button on the front panel or remote control to view System Information 108 E S w 05 11 06 24 3 1B204 SN 60080000455H LG 3014441 Disk Start 2011 12 2 15 19 23 Stop 2019 12 2 15 22 29 Size 5006 Confirm the new HTTP port E Hw B REV 1 4 N 6208 VS NTSC VO HDMI MAC 00 0E 97 08 02 1E B LAN iP 192 168 1 126 DHCP Yes HTTP Port 85 DDNS HTTP Port You must now update your DVR List in the Client Software to use the new port Also when logging into your DVR with an Internet browser you must include a colon and the HTTP port in the URL after the DDNS address or IP address for example http tomsmith lorexddns net 83 NOTE If you have already completed router port forwarding you will need to re configure your router to forward the newly selected port Appendix G Assigning A Fi
135. o connect using the 3G or mobile network If you need to use WiFi use the DVR s internal IP address to connect 90 Mobile Apps Accessing your DVR Using a Mobile Device Viewing Your DVR on your Blackberry Once you have entered your DVR s system information you can begin live viewing You can view a single channel of video stream of your DVR Split screen view is not available NOTE If you exit Mobile View you must wait 30 seconds before starting Mobile View again To change the channel view e Press the number keys to jump to the desired channel for example press 3 to switch to channel 3 Channel 1 Channel 3 Connecting to your DVR Viewing Tips e f you have wireless internet access at home you may switch your Blackberry into WiFi mode This allows you to monitor your system without incurring data charges on your 3G data plan e f your connection disconnects wait 30 seconds before restarting Mobile View Enabling APN Access Point Name on Your Blackberry In order for Mobile View to run you must enable APN Access Point Name on your Blackberry Contact your service provider for your Blackberry s APN name NOTE The instructions below may differ based on the model of your Blackberry Smartphone For support related to enabling APN please contact your smartphone service provider To enable APN Press the Menu button ES Open the Options menu gt 10 00 sm ROGERS ROMERO 3G Tasti a
136. o connector from the camera or microphone to the Audio IN port on the rear panel of the DVR 3 Connect the camera or microphone to a power outlet and power it on 4 Onthe DVR click MENU Click to access the Record Menu 5 Click Video Frame Rate The Video Frame Rate Menu opens 115 Appendix Recording and Playing Audio 6 Click Audio and then scroll up down to select the channel your camera Is wa connected to Alarm Motion Rate 30 30 30 30 30 30 3C 30 e f you are using a self powered microphone not included select the Non working Rate 30 30303030 30 30 30 channel you would like to Real Rate EEE record audio to Quality Select Audio channel 7 Right click to save your changes and return to the 704x240 Record Menu Continue Video Frame Rate Menu right clicking to exit all menus and return to live viewing NOTE The DVR will record audio from your camera according to the recording settings however It will only play audio when the audio enabled channel is selected in Full Screen Single Channel mode It will not play audio in Split Screen mode Playing Audio from your DVR 8 channel model shown HDMI Audio amp Video HDMI cable AUDIO OUT AUDIO IN Audio RCA cable SELF POWERED MONITOR Not included Not included Your TV monitor must have built in speakers or be connected to speakers to play audio from your DVR e Connect an HDMI cable n
137. o for the DVR to automatically detect the best resolution for your monitor recommended 32 Using the Main Menu 3 Click Video Out Update 4 Click Yes to save your changes or No to discard them If you do not select Yes or No the DVR will return to the previous resolution setting in 30 seconds 5 Right click to return to the Setup Menu Accessing System Information e From the Setup Menu click Information Right click to exit the Information window Changing the Fan Speed Changing the fan speed affects the internal temperature of the DVR 1 From the Setup Menu click Fan Speed Scroll up down to select High Medium or Low 2 Right click to save your settings and return to the Main Menu Selecting PAL or NTSC 1 From the Setup Menu click NTSC PAL Select Scroll up down to select NTSC for North America PAL for Europe or Auto the system automatically detects the format of the connected cameras recommended 2 Right click to save your settings and return to the Main Menu Changing the System Language 1 From the Setup Menu click Language Scroll up down to select the language 2 Right click to save your settings and return to the Main Menu Resetting the DVR to Factory Default Settings ATTENTION Resetting to Factory Default Settings will not erase your recordings but it will erase all event and playback markers in the Event List This cannot be undone 1 From the Setup Menu cl
138. o switch cameras Touch the Camera button The Camera Selection screen opens Touch to access camera Selection Screen Touch to switch J ee Cameras Camera Selection screen Touch the number of the camera you would like to switch to Mobile Connectivity on the Blackberry 88 To connect to your DVR using a Blackberry Smartphone you must download and install the You must port forward Mobile View Application from www lorextechnology com your router before you can connect to your system Regui using a mobile device i e equirements Blackb 9000 e Blackberry 8900 9000 9700 or 9800 a e Blackberry Desktop Software NOTE Lorex does not support Blackberry Desktop Software Blackberry may change their software Interface without prior notice e Obtain your Blackberry s APN Access Point Name from your service provider and enable APN on your Blackberry Installing Mobile View on the Blackberry On your computer go to www lorextechnology com and search for the model number of your DVR e g LH338 Download the Mobile View Application from your DVR s product page Extract the contents of the zip file into a folder Connect the Blackberry to your computer using a USB cable Open Blackberry Desktop Software 1 Some routers may prevent you from connecting to your DVR using a DDNS address on a local network If you are unable to connect try disabling WiFi on your mobile device and attempt to
139. of the main display followed by the file name Filename Screenshots are saved to the Picture A folder on the USB flash drive creenshot being taken on the system NOTE Screenshots are saved as JPEG files with the following naming convention NmmDDOOx Jpg Filename Definition NO System file marker CON O KO Numeral e g 001 002 003 etc Taking Screenshots Using Screenshots Once you have taken screenshots connect the USB flash drive to a computer to view print or archive the images To use screenshots Windows 1 Connect the USB flash drive to a USB port on your computer In the AutoPlay window select _ Removable Disk G Open folder to view files E NOTE If AutoPlay does not start search your a ea si computer for a Removable Disk Pictures options On a 2 Double click the Picture folder En a va 3 Perform one of the following Loy CopyDiss e View Double click the screenshot to view it in Br Dolors e an Image viewing or editing program such as Windows Picture Viewer or Adobe Photoshop e Archive Copy the images to a folder on your Py using Windows Explore computer Sa ga e Print Right click the image and select Print to print it directly from Windows Explorer or print the screenshot from an image viewing or editing AutoPlay window program Set AutoPlaw defaults in Control Panel To use screenshots Mac OS 1 Connect the USB flash drive to a USB port on your computer It appears on
140. on your router it takes the data from the external IP address port number and sends that data to an internal IP address port number i e Router External IP 216 13 154 34 to DVR Internal IP 192 168 0 3 80 97 Appendix D What is Port Forwarding And Other Frequently Asked Networking Questions How Can I Port Forward my Gateway or Router This question depends on the particular model of router you have Nearly all models support some form of inbound TCP IP routing or port forwarding and there are many resources to help you to forward an Incoming connection to your video device We provide an Auto Port Forwarding Wizard for PC only technical support information and consumer guides on the CD and online at www lorextechnology com You can also refer to www portforward com for details on a large variety of routers NOTE The information on www portforward com is not maintained or supported by Lorex Please check the instruction manual for your product to determine which ports must be configured to enable a remote connection How Can I Test my Port Forwarding Configuration There are third party websites that provide free port forwarding testers such as http canyouseeme org and the Port Forwarding Tester at http www yougetsignal com These websites will find your external IP address and test if specified ports are open at that address NOTE These websites are not supported by Lorex What is the Difference Between Internal a
141. operly backed up From Viewing or Playback mode click to open the Event List Click da from the Smart Search icons to show backup files only To view backup video files connect the USB flash drive to Using the Main Menu your computer For instructions see Playing Backed up Video on your Computer on page 40 To exit right click until you return to the main screen Backup File Information Backup files are saved as MOV files to the Mowe folder on your USB flash drive These files can be played on the system using Event List or on your PC using QuickTime Player See Event List on page 21 Backup files are labeled using the start time specified according to the following naming convention ch _YYYYMMDD_ hhmmss mov Filename Definition cht Channel number 1 16 CNC mo or mm te CONC Playing Backed up Video on your Computer Viewyour saved backup video files using QuickTime Player You must have QuickTime Player installed to view backup files NOTE For the latest version of QuickTime Player go to www apple com quicktime download 40 Using the Main Menu To access backed up video recordings 2 Click Open With gt Choose Default PC Program 1 Connect your USB flash drive to a USB port on your computer An Autoplay window e Remenalbde Dek E e ii z Bur He Paidi a p p ears 2 chOd MLLE ASSE Had S 502 20111204 00530 Hita Open A 2 Select Open Folder to View Files
142. or in menus up channel up e v Move cursor in menus down channel down J1 Go back exit menus 5 GD While in Event List press to delete the selected event NOTE Be careful when pressing the Trash button there is no confirmation for deletion and you cannot undo the action 6 Increase Decrease Buttons 7D Increase the value of selected menu option Decrease the value of selected menu option 7 EH Show hide the On screen Display 8 E Enter Split Screen mode Open the Split Screen Selector 9 Enter Playback mode Play pause playback In Event List select event for playback During Viewing and Playback press to take a screenshot of the main display USB flash drive must be connected Getting Started Controls Quick Reference The following chart shows how to navigate the menus using the various control options avallable on the DVR Using Select Change Setting Go Back Option Exit Menu Mouse Left click Scroll wheel up Right click down Touch Screen Tap Swipe up down or left right Remote Control DVR Front 44 gt gt Panel 1 Use the arrow buttons to move the menu cursor on the remote control or DVR front panel On screen Display On screen Display ao MN WO N ATTENTION The instructions in this manual describe how to operate the DVR using a mouse included When using a touch screen monitor not included simply touch the on screen butto
143. ot included from the HDMI port on the rear panel of the DVR to an HDMI port on a TV or monitor with internal speakers Power on the TV or monitor e OR Connect a white RCA audio cable not included from the Audio OUT port on the rear panel of the DVR to a set of self powered speakers not included NOTE You can only play audio from the DVR if an audio capable camera not included or self powered microphone not included is connected 116 Appendix J Full Connectivity Diagram Appendix J Full Connectivity Diagram The following diagram outlines a general set of connections available with the system 8 channel model shown COMPUTER PTZ CAMERA Not Included ERER BNC CAMERAS Not Included AUDIO CAPABLE CAMERA OR SELF POWERED MICROPHONE Not Included meee Grae A SAO JO H MY O po SELF POWERED SPEAKERS Not Included HDMI MONITOR TV Not Included un a A 3 oe TOUCH SCREEN MONITOR USB MEMORY KEY Sa USB CONNECTOR Not Included VGA MONITOR USB MOUSE Not Included Not Included Additional USB ports located on front panel 117 Appendix K Mounting the DVR to a VESA Mount AA Appendix K Mounting the DVR to a VESA Mount The DVR is designed to mount to the back of most LCD monitors with a VESA mount You may also mount it to a wall or leave the system in a standard horizontal or vertical position ATTENTION You can only mount the DVR to an LCD
144. our DVR 2 Press the J button on the front panel to bring up the System Information window BSW 05 11 06 24 3_ 18204 SN 60080000455H LG IFE E Disk Start 2099 11 15 19 37 19 Stop 2011 44 16 0 10 20 Size 5000 HW B REV 1 4 N 6208 VS NTSC VO VGA MAC 00 0E 97 08 02 1E E LAN IP 192 108 90 220 DHCP Yos HTTP Port 00 DDNS DVR IP address HTTP Port 3 Write down the IP address and HTTP Port number of the DVR e A local IP address looks something like this 192 168 50 220 e Write down the port number beside the HTTP Port field 47 Setting up your DVR for Remote Connectivity Step 3 of 4 Install the Client Software on your PC or Mac Edge Client Software allows you to view and configure Edge Series DVR s over a local network or the Internet It is included on the software CD that came with your DVR or available as a free download from www lorextechnology com To install the Client Software on a PC 1 Insert the software CD into your computer The Autoplay window opens 2 Click Run Lorex exe 3 Click DVR Software then Lorex Edge Client Software PC 4 Follow the on screen instructions to install To install Edge Client Software on Mac 2 AutoPlay S DVD RW Drive E Lorex 7 Always do this for software and games Install or run program from your media gt gt Run Lorex exe Publisher not specified General options A Open folde
145. p Location Enter a custom email subject and location Click to confirm each entry Right click to return to Mail Setup Click Test Mail to send a test notification Right click repeatedly to save your changes Using the Main Menu 45 Setting up your DVR for Remote Connectivity setting up your DVR for Remote Connectivity The DVR supports two options for remote viewing over a local network LAN or the Internet Client Software provided on the CD for PC and Mac and DVR Netviewer a built in browser based surveillance viewing software NOTE Except where noted the instructions in this section are the same for PC and Mac System Requirements Prior to using the Client Software or DVR Netviewer make sure your system meets the following minimum system requirements Description Requirement Intel Pentium 4 3 0ghz or above PC Intel Pentium Core Duo 1 66 Ghz or above Mac Operating Windows XP Vista 7 System Mac OS 10 5 or above Memory 128 MB RAM Video 16 MB of video memory Network LAN 10 100 BaseT Network Network WAN 384 Kbps upstream High speed Internet service is recommended when using remote viewing a Cc Browser Internet Explorer 6 or later Mozilla Firefox and Google Chrome are also supported but you need to install the IE Tab plug in 1 For the latest compatibility list visit www lorextechnology com NOTE If a user connects to the DVR remotely t
146. pears behind the aes CET Event List window ER 6 Click mill System switches to Playback Mode NOTE If the Playback toolbar does not appear click 080 A AA Scroll to Search shows you a preview of your recorded video when you select an event NOTE You cannot begin playback after vs D D 7 To exit right click until you return to the main screen 23 Playback Playback 24 Playback mode allows you to view video recordings saved on your DVR You can playback video from a single channel in Single Channel Full Screen mode or from multiple channels in Split Screen view Se A Camera _ JOA Pause een IAN Ce Use the Playback Toolbar to select the time and date for playback and create and search through Playback Markers Ur pa Fal ALIVIO VUE VAME AE The playback time appears in the Playback display view bottom right corner of the screen To begin playback From the main screen click gt it Playback mode opens NOTE If the Playback Toolbar is not visible click 050 Click and scroll up down to select the date month year time and or frame for playback and click ST to begin playback During playback you have access to the following ET Click to pause playback press again to resume playback e Click to rewind increase rewind speed 5X 15X 60X Click to fast forward increase fast forward speed 5X 15X 60X EJ Click to open the Split
147. r Mac on page 48 To set your security settings in Internet Explorer 8 1 Open Internet Explorer Click Tools gt Internet Options Click the Security tab Se WwW N Under Security levels for this zone drag the slider and set the security level to Medium high inberreet pon E jaa A Secu rity ta b Seecla pane la vibe or hno ey lira av 9 Local miran Trusted ptes Restreoted an Internet Tha mn a foe Tete votas oso Ho bbad r buyil ara nesticied rones Security level for this zone Allowed levels for this zone Medium to High taart level fer tha pore a Akavan levels for the Tone Medium to high Medium high Medkern high Appropriate for most websites ao recite EE Prompts before downloading potentially unsafe rentra content ee aaa Unsigned ActiveX controls will not be downloaded Enable Motocbed Mode peque reia Er init Explorer eT Enable Protected Mode requires restarting Internet Explorer Custom level Default level 5 Click OK to save your settings Restart Internet Explorer and reconnect to your DVR 126 Troubleshooting Troubleshooting When a malfunction occurs it may not be serious and can be corrected easily The following describes the most common problems and solutions Please refer to the following before calling Lorex Technical Support Error Possible Causes Solutions e System is not receiving e Cable from power adapter is e Confirm
148. r Name Enter the DDNS User Name from the confirmation email that Apply Clear was sent to you after you created your Enter only the first portion of your domain name DDNS account e DDNS Password Enter the DDNS Device Password from the confirmation email e DDNS Domain Name Enter the Domain name URL Request from the confirmation email PC and Mac Client Software for Remote Viewing 4 Click Apply to save your settings or click Clear to exit without saving 5 To ensure your DDNS settings are saved on your system disconnect the power adapter from the rear panel of your system Allow the system to power down for 15 20 seconds Reconnect the power adapter NOTE Please allow 10 15 minutes for the DDNS servers to update with your new DDNS address This is normal for the DDNS system NOTE You will have to reconfigure your DVR s connection settings in DVR List to connect to the DVR using DDNS For instructions see Changing DVR Settings on page 60 Viewing System Status i P aro N By default Setup Mode opens to the System System Birate PPPoE DDNS Mai Tite tab However you can view this screen at any time when navigating Setup Mode Remote IP 192 168 45 159 Remote Port 80 To view system status System tab e Click the System tab from Setup Mode The System Status screen appears NOTE You cannot edit the IP address or port number Configuring Email Alerts Use the Mail tab to configure email alerts for t
149. r the DDNS address enter the Domain name URL Request sent to you in the confirmation email followed by lorexddns net for example tomsmith lorexddns nel e Port Enter the HTTP port default 80 for your DVR e ID Enter a user ID for remote viewing e Password Enter the corresponding password for remote viewing Click Change Then click Close to return to the client window To test your settings select your DVR from the drop down menu at the top of the screen and click gt to connect Live video from your cameras will appear when the connection Is successful FA NOTE If it does not connect within 30 seconds click E and click again to refresh the connection Changing DVR Settings Change the settings for an existing DVR You will need to do this if you change the passwords or port configuration of your DVR To change settings for an existing _ DVR DVR List From the Client window click DVR ciexovr I Edae2 ddr edaez dv1 lorexddhs nel an 1 eden List The DVR List window opens to select 2 JEdge2ocal 192 168 1 126 80 Click the DVR you would like to change Change the configuration as needed Name E dge2 ddns Click Change to save your changes IPYDDNS fedge2 dvt lorexddhs net Then click Close to return to the q k ID C O client window Password Add Change Delete Close Deleting a DVR From the Client window click DVR List The DVR List window opens C
150. r to view files View more AutoPlay options in Control Panel Run Lorex exe 1 Insert the software CD into your computer The Lorex CD icon O appears on your desktop 2 Double click the Lorex CD icon O Lorex 3 Open the Mac folder 4 Double click the installer file 5 Follow the on screen instructions to install Lorex Step 4 of 4 Configure the Client Software and Confirm Local Connection 1 PC Double click the Lorex Client 12 icon Ie appears click Yes The client wndow opens e Mac Double click Edge Client Software in your Applications folder The client window opens Edge Client orex_Glient_ 2 O 4 AS mumi 2 on the desktop If a security warning Q Name PP o Software Ma c 8 Edge Client Software 48 U FaceTime Font Book GarageBand GB ical iChat DvD FP iDVRemoteDesktop fa Image Capture X Movie Date Modified Today 11 01 AM 2011 10 24 3 20 PM 2011 10 24 3 20 PM 2010 08 25 5 10 PM 2011 10 24 3 20 PM 2011 10 24 3 20 PM 2011 07 29 2 00 PM 2011 08 04 2 30 PM 2011 10 24 3 20 PM 2010 08 25 5 10 PM Setting up your DVR for Remote Connectivity Select DVR Open refresh Add Configure sj my Connection DYR AA amiar see AY NE Close connection al Fid Saen sw Captus nen ndo 2 Click DVR List The DVR List window opens 3 3 Click Add EPA a 4 Configure the following e Name Enter the name you would
151. re available exclusively to Lorex customers that easily automates router port forwarding Before setting up a DDNS account it is recommended to run the Auto Port Forwarding Wizard to port forward the required ports Installation To install the Lorex Auto Port Forwarding Wizard 1 Insert the system s software CD An Autorun window appears 3 AutoPlay 23 S DVD RW Drive E Lorex Always do this for software and games Install or run program from your media osos Run Lorex exe General options db Open folder to view files View more AutoPlay options in Control Panel 2 Click Run Lorex exe 3 Click Lorex Easy Connect Then click Lorex Easy Connect Wizard e The installation window opens 4 Click Next to continue o Lorex Auto Port Forwarding Setup Lorex Auto Port Forwarding Setup Installation Folder Welcome Where would you like Lorex Auto Port Forwarding to be installed Welcome to the installer for Lorex Auto Port Forwarding 1 0 1 tt is strongly recommended that you exit all Windows programs The software will be installed in the folder listed below To select a different location either type in a before continuing with this installation new path or click Change to browse for an existing folder F you have any other programs running please click Cancel close the programs and run this setup again Install Auto Port Forwarding to Otherwise click Next to continue C
152. riggered events such as when motion is detected by one of the cameras on your DVR By default email alerts use Lorex s email server recommended However you can also use your own SMTP server System Bitrate PPPoE DDNS Mail When select E mail notification mode with Default only fill in Sender s Email Receiver s Email IF you would like to use your own email server you have to select ON and fill the values in all fields M PO RTAN T SMTP server address username and password Sender s Email and Receiver s Email the mail subject and location To setup email alerts you must be logged into Click Apply to save your settings or click Cancel to exit without saving yo ur DVR u si n g Ed g e C li ent Softwa re O nce yO u are logged in click MEC ena then Mail to access the Email tab You must enable motion detection on your cameras to receive email alerts For Send Mail Status Defaut Interval 5 Min Sender s E mail Recever s E mail 1 A a instructions see Enabling Disabling Motion cid A Detection on page 36 Receivers E mail 3 Subject Alert Location Apply Clear Test Mail Email tab To configure email alerts 1 Click the Mail tab from Setup Mode 2 Under Send Mail Status select Default 3 Under the Sender s Email field enter the sender s email address 69 PC and Mac Client Software for Remote Viewing 4 66
153. rt Forwarding And Other Frequently Asked Net working Questions sen eee eden eee eee dee AA 97 How Can I Port Forward my Gateway or Router 002 cece eee eee 98 How Can I Test my Port Forwarding Configuration 0oooocooooooooo 98 What is the Difference Between Internal and External IP Addresses 98 How can Find my External IP Address 000 c cece eee ee eee 99 What is the difference between Static and Dynamic IP Addresses 99 Appendix E Internet Setup Wizard PC only 100 Installation Sarco osas tee ner os 100 Obtaining Your Router Model Number and Version 0 00cccccocooo oo 101 COMMGUEAUON s qpassa E a a oy ee a ee eo ee ae ee We 102 Initial Startup Check for Updates and Select Language 000 c eee eee 102 Step 1 Populate the Router Database ce eee eee eens 102 Step 2 Enter your Router Settings sas rasei scat a piba ta dr errada os 103 Step 3 Update the Router Settings 0 eee eens 104 Step 4s Test your COME CHO Ns aid cre bo ae gy ii Gee bare Sere Be espa w E 104 Configuring multiple routers 0 2 cee es 104 Appendix F Changing Ports On Your System 00000eeeee 107 Appendix G Assigning A Fixed IP To Your DVR 109 What s the difference between DHCP and Fixed IPs 0 0000 0 2 2 109 Xi Setting up a Fixed IP Address 0oocccoccccnn eee 110 Appendix H Connecting P
154. ruptible Power Supplies UPS Because this product is designed for continuous 24 7 operation it is recommended that you connect the product to an uninterruptible power supply An uninterruptible power supply has an internal battery that will keep the product running in the event of a power outage Uninterruptible power supplies should bear the UL listing mark or CSA certification mark Caution Maintain electrical safety Power line operated equipment or accessories connected to this product should bear the UL listing mark or CSA certification mark on the accessory itself and should not be modified so as to defeat the safety features This will help avoid any potential hazard from electrical shock or fire If in doubt contact qualified service personnel Installation Continued 10 Ventilation Slots and openings in the case are provided for ventilation to ensure reliable operation of the product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register This product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided and the product manufacturer s instructions have been followed Attachments Do not use attachments unless recommended by the product manufacturer a
155. rvation 492 168 0 100 AAMT eH Start IP Address 192 168 0 100 50 192 166 0 100 to 149 0 minutes 0 means one day DHCP Scope o 0 2 0 192 168 0 100 g jJ 0 a 192 168 0 255 0 0 0D 0 0 0 0 MO Step 2 of 3 Disable DHCP on the DVR and Assign a Local IP Address Outside the DHCP Scope 1 Click to open the Main Menu and then click O The LAN Menu opens 2 Beside IP enter the desired IP address This IP address must be outside the DHCP range specified by your router In the example the DHCP range begins at 192 168 0 100 so we can choose 192 168 0 89 3 Beside DHCP Enable select X to disable DHCP Right click to save your settings Gateway DNS Server a HTTP Port LAN Password 3 4 Restart the DVR by disconnecting the power adapter from the rear panel and reconnecting it to the DC 12V port Mask DHCP Enable Enter desired IP address Disable DHCP 111 Appendix G Assigning A Fixed IP To Your DVR 5 To confirm that the new port number is saved on your system press the qe button on the front panel or remote control to view the System Information 112 E s w 08 11 06 24 3 18204 SN 60080000455H LG 30001 E Disk Start 2011 12 2 16 35 1 Stop 20141 12 2 15 36 10 Size 5006 Confirm the new IP address E HW B REV 1 4 N 6208 VS NTSC VO HDMI MAC 00 0E 97 08 02 1E BLAN IP 1492 168 089 m DHCP No HTTP Port 85 DDNS IP addres
156. s DHCP disabled You have now assigned a fixed IP address to your DVR The DVR will always be assigned the same IP address even if the DVR or router is restarted NOTE If you have already completed router port forwarding you will need to re configure your router to forward the newly selected IP address If your DVR List includes the local IP address of your DVR you will have to update it to use the newly selected IP address Appendix H Connecting PTZ Cameras Appendix H Connecting PIZ Cameras You can connect RS 485 PTZ cameras not included to the RS 485 port on the rear panel To connect a PTZ camera to the DVR 1 Connect the Transmit TX cable to the side of the RS 485 port on the rear panel 2 Connect the Transmit TX cable to the side of the RS 485 port on the rear panel 3 Connect the video cable to an available BNC port 8 channel or an available connector on one of the BNC Octopus connectors 16 channel i as G IO PSI SINS za 0 0 0 0 0 0 0 0 A S DONA 20 ON DO ALO GUT Anido my 8 channel model shown BNC TX TX To enter PTZ camera settings in the DVR 1 Obtain the PTZ protocol details for your camera Check your camera s instruction manual for details 2 Click Waly then ED 9600 3 Click RS 485 The RS 485 Menu opens RS 485 Menu 4 Click Baud Rate and scroll up down to select the baud rate for your camera 5 Click PTZ Camera Setup Select th
157. s and fan speed View system information Record Configure video parameters for recording Uy Configure recording mode and schedule Configure ee es camera frame rate video quality resolution and audio _ O settings Format hard drive View video information AS Alarm Configure alarm motion and video loss settings Tip Enable disable system buzzers See the Controls Quick Reference on page 13 for instructions on navigating the menus with the Backup Backup recorded video to a USB flash drive various control options available Select start time stop time and video channel for backup Format connected USB flash drive LAN View configure networking settings Using the Main Menu Camera T The Camera Menu allows you to MERA adjust the picture settings for your cameras and configure camera title display sequence time and Covert hidden camera settings Configure PTZ cameras RS 485 settings ud lah adil uli ah it hid Datel dd de i a Color Adjust Camera Title Type Sequence Time RS 485 Camera Menu e For instructions on configuring PTZ cameras see Appendix H Connecting PTZ Cameras on page 113 Configuring Camera Color Settings 1 From the Camera menu select Color Adjust 2 Select the camera you would like to configure The Camera Color Settings Menu opens 3 Configure the following e Brightness e Contrast e Hue e Saturation s Camera 1
158. s hours or days It is also useful If the DVR is damaged by an intruder and you need the video data that is stored on the hard drive NOTE To use the HDD Reader you must remove the hard drive from your DVR and install it in a 3 5 SATA external hard drive enclosure not included When removing the hard drive it is VERY IMPORTANT to follow the instructions in Appendix L Replacing the Hard Drive on page 119 to avoid damaging your DVR To use the HDD Reader Install the DVR hard drive into a 3 5 SATA external hard drive enclosure not included and connect it to your computer using a USB cable not included NOTE The hard drive may not be visible if you try to locate it using Windows Explorer or My Computer This is normal The DVR stores data in a format that is incompatible with Windows Open the Client Software and click the HDD Reader button lt to00 hea The HDD Reader opens to Playback Mode 69 PC and Mac Client Software for Remote Viewing To playback video using the HDD Reader 1 Under Play Time click 24 and use the pop up calendar to select a date and time to play back 2 Select the channel you would like to playback and click to begin playback Se Click to begin 3 Click II to pause playback and select another playback time Play Time 2012 02 27 15 16 57 Playback Click to select Playback time Click to select To backup video using the HDD Reader 1 Click the 8 button
159. s they may cause a hazard 12 Water and Moisture Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement near a swimming pool and the like 13 Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products including amplifiers that produce heat 14 Accessories Do not place this product on an unstable cart stand tripod ortable The product may fall causing serious damage to the product Use this product only with a cart stand tripod bracket or table recommended by the manufacturer or sold with the product Any mounting of the product should follow the manufacturer s instructions and use a mounting accessory recommended by the manufacturer 15 Camera Extension Cables Check the rating of your extension cable s to verify compliance with your local authority regulations prior to installation 16 Mounting The cameras provided with this system should be mounted only as instructed in this guide or the instructions that came with your cameras using the provided mounting brackets 17 Camera Installation Cameras are not intended for submersion in water Not all cameras can be installed outdoors Check your camera environmental rating to confirm if they can be installed outdoors When installing cameras outdoors installation in a sheltered area is required Service
160. st the BNC connector labeletndeai clockwise to secure it to the i els i ate Octopus BNC connector channet number NOTE For more information on installing cameras see Connecting Cameras on page 9 Getting Started Step 2 Connect the Monitor NOTE Lorex monitors and touch screen monitors include all the necessary cables and adapters to connect to your DVR Check your monitor documentation to see which cables and adapters are included with your monitor If you are using a touch screen monitor connect a USB cable not included from the monitor to the USB port on the rear panel of the DVR Connect a HDMI cable not included from the monitor to the HDMI port recommended OR e Connect a VGA cable not included from the monitor to the VGA port 3 Power on the monitor NOTE If you have a monitor with a DVI input you must use an HDMI to DVI adapter not included You cannot use a DVI to VGA adapter 8 channel model shown Al A 7 a NO Ye m A CONG f fa SS FE b O J FD AA NO i DA at a ai NOTE The DVR cannot use multiple monitors at the same time Step 3 Connect the Mouse e Connect a USB mouse to one of the USB ports on the front or rear panel of the DVR 8 channel model shown Rear USB pom eka ER CEA po FrontUSB ports Om 9909 a ry We 4 g 6 E T LE JO J O o LO SW ieee Peak wee ES ESA See JD Deia LAM HDMI RBS O ALI OUT
161. t Under ID and Password enter the Remote Access user ID and Password for the DVR Touch the Connect button at the top right corner of the screen e f you are asked If you want to save changes touch YES to save your DVR s information in the Address Book or NO to connect without saving your DVR s information 1 Some routers may prevent you from connecting to your DVR using a DDNS address on a local network If you are unable to connect try disabling WiFi on your mobile device and attempt to connect using the 3G or mobile network If you need to use WiFi use the DVR s internal IP address to connect Mobile Apps Accessing your DVR Using a Mobile Device 7 The Pad connects to your DVR and displays streaming video To disconnect from your DVR touch Exit edge dvr Jorexddns nel 80 Exit Tip At any time tap the display area to enlarge to full screen Tap again to exit full screen Main Viewing Page Backup file list Viewing interface on the iPad NOTE The interface for navigating the app is the same as through the Client Software or an Internet browser except some features are not supported such as the Event List See PC and Mac Client Software for Remote Viewing on page 57 Using the Address Book on the iPhone iPad The Address Book can save the device information for multiple Edge Series DVRs This means you can easily switch between multiple DVRs located in your home business or elsewhere without
162. t use a VGA and HDMI monitor at the same time 4 RS485 Connect RS485 cables for compatible PTZ cameras not included 5 VGA Connect to a VGA monitor not included Note that the DVR cannot use a VGA and HDMI monitor at the same time 6 USB Connect to a Windows 7 Touch compatible touch screen monitor not included mouse included or USB flash drive not included for data backup and firmware updates 7 Audio Out Output for audio channel 8 Audio In Input for audio channel 9 BNC Video In Connect up to 8 BNC cameras aie O a z AA a Faj 1 O Il O 31 Go ET KIE JO lo AO y as pS T T w VEA usp AUTO OUT Aumo jm VIDEOIN 1 8 CH AREN 1 DC 12V Connect the included DC power adapter to power on the DVR 2 LAN Connect a CAT 5 RJ45 Ethernet cable for local and remote connectivity 3 HDMI Connect to an HDMI compatible TV or monitor not included Note that the DVR cannot use a VGA and HDMI monitor at the same time 4 RS485 Connect RS485 cables for compatible PTZ cameras not included 5 VGA Connect to a VGA monitor not included Note that the DVR cannot use a VGA and HDMI monitor at the same time 6 USB Connect to a Windows 7 Touch compatible touch screen monitor not included mouse included or USB flash drive not included for data backup or firmware updates 7 Audio Out Output for audio channel 8 Audio In Input for audio channel 9 Vi
163. tly Asked Networking Questions AA tes Appendix D What ts Port Forwarding And Other Frequently Asked Networking Questions You need to enable port forwarding on your router to allow for external communications with your system for the following port Ports must be forwarded to your DVR s IP address e 80 HTTP port NOTE For added security we strongly recommend changing HTTP port 80 on the system 7 ay desired port the port must not blocked by your Internet service provider ISP Computers DVRs and other devices inside your network can only communicate directly with each other within the internal network Computers and systems outside your network cannot directly communicate with these devices When a system on the internal network needs to send or receive information from a system outside the network i e from the Internet the information is sent to the router NETWORK EXAMPLE Router Router External IP Internal IP PC 216 13 154 34 192 168 0 1 Internal IP 192 168 0 2 DVR Internal IP 192 168 0 3 Internet gt Internal Network When a computer on the Internet needs to send data to your internal network it sends this data to the external IP address of the router The router then needs to decide where this data is to be sent to This is where setting up Port Forwarding becomes Important Port Forwarding tells the router which device on the internal network to send the data to When you set up port forwarding
164. to your DVR NOTE The instructions and illustrations below serve as a guideline only Mozilla may change their browser interface without prior notice To connect to your DVR using Firefox 1 Open Firefox and then click Firefox gt Add ons a Mew Tab b tr Bookmarks Start Private Browsing History k Edit Downloads Find Add ons Add ons Save Page As Options Send Link Help p Print j Web Developer Full Screen Set Up Syne E Eit 2 Inthe search bar enter ie tab and then press Enter What are Add ons Add ons are applications that let you personalize Firefox with extra functionality or style Try a time saving sidebar a weather notifier or a themed look to make Firefox your own A Get Add ons Al Extensions Click Install You must port forward your router before you can connect to your system using a web browser e g Internet Explorer A Search for le tab Learn More 3 Next to the add on called IE Tab V2 click Install to install the extension 4 Click Restart now or restart Firefox manually 5 Enter your DVR s DDNS address or IP address into the address bar 75 DVR Netviewer Viewing Your DVR Using a Web Browser 6 Right click anywhere on the page and then click View Page in IE Tab The page refreshes En Prefa T T y D Mozil a Fredon Start Fage L ove pete mian xe e L naran e OS 4 D Eak Foreverd Bleed LO
165. ty lt lt 46 System Requirements asciende 46 Accessing your DVR Within a Local Network LAN 0oocoococcc oca 46 Step 1 of 4 Connect your DVR to the Local Area Network LAN 00 00 0000 cee eee eee 46 Step 2 of 4 Obtain the DVR s Local IP Address and HTTP Port 0 0 cc cee ees 47 Step 3 of 4 Install the Client Software on your PC or Mac o o o ocooooococococn nee 48 Step 4 of 4 Configure the Client Software and Confirm Local Connection o ooooocoocoooo 48 Accessing your DVR Remotely Over the Internet 2 cece eee eens 50 Step 1 of 4 Port Forwarding 223 40 424464 bercira bd ted bene GAGA EASA SCARE ERER AE ES RM EERE ES 90 Step 2 of 4 Create a DDNS Account sence eect eeececaudt duc ceases a AR AA 90 Step 3 of 4 Enable DDNS on the DVR teen eee ees 94 Step 4 of 4 Update the Client Software with your DDNS Information 0 0 90 Advanced Networking Configuration Optional coocooococcnncca 56 PC and Mac Client Software for Remote Viewing 97 Network USer ACCOUNTS visi ica o tated a a o Ree a Bs dd 97 Running the Client Software 0oococccccccn es 57 CHUGH WIRKOW riada donde do a AA tea ees 98 DVR List Managing DVRS semis soeces EEN as 59 do o GD Vikcathetannqgous wee chau E ceeen A IS 97 Changing DYR SEINS eze sce bane no eae oo ee ee eS oy ea E E se e picas oe 60 Ma In eee EERS E 60 LIVE Viewing MOTE iras acicate
166. xed IP To Your DVR AA Appendix G Assigning A Fixed IP To Your DVR When connecting to your DVR through a local area network LAN you have the option of connecting to your system by entering the local IP of the DVR in a web browser The local IP of your DVR is like your home s address If someone wants to visit you they need to know your home address Similarly the local IP of your DVR Is your DVR s address The problem arises when the local IP address of the DVR changes Imagine moving every three months nobody would ever be able to find you To solve this problem we can assign a fixed IP address so that the local IP of your DVR will never change What s the difference between DHCP and Fixed IPs DHCP DHCP Dynamic Host Configuration Protocol allows your router to automatically assign an IP address to devices that are connected to it DHCP is a convenient method for connected devices on your router to have an IP address immediately This allows devices connected to your router to work right away on the network In this example your router has assigned an IP address to your laptop your desktop and your DVR Example Laptop 192 168 0 81 Computer Router DVR 192 168 0 83 Each time the router restarts due to power failure etc there is no guarantee that the router will assign the same IP address to your laptop desktop or your DVR The router may assign a new IP address to all of the devices connected to it
167. your computer Only install software from publishers you trust What s the risk 10 Click Install DVR Netviewer connects 79 Mobile Apps Accessing your DVR Using a Mobile Device A Mobile Apps Accessing your DVR Using a Mobile Device You can remotely view camera streams from your DVR on compatible mobile phones and tablets NOTE Port forwarding is required before you can connect to the DVR using a mobile device Different features are avallable on each mobile viewing device and application Compatible Devices and Platforms Platform Supported Versions and App Name Get App From Devices IOS IOS v 4 0 and higher Lorex Live Apple App Store l iPhone iPod Touch iPhone iPod Touch Lorex Live Plus iPad 1st generation and above Pad Android v 2 1 Lorex Mobile Edge BlackBerry 8900 9000 9700 9800 Lorex Mobile View For the latest device compatibility list visit www lorextechnology com Before You Begin You will need the following before you can start viewing on your mobile device e Your DVR s DDNS address Before you can connect with a mobile device you must complete the setup process for remote viewing to obtain your DDNS address and enable DDNS on your DVR Complete all the steps under Setting up your DVR for Remote Connectivity on page 46 e The HTTP Port Number of your DVR The HTTP Port default 80 must be port forwarded Remote LAN Access to your DVR s IP address before you can connect using a mobi
168. your desktop NOTE If the USB drive does not appear open Finder and locate the USB flash drive under Devices 2 Double click the USB flash drive 3 Double click the Picture folder 4 Perform one of the following e View Double click the screenshot to view it In an image viewing or editing program such as Preview or Adobe Photoshop e Archive Copy the images to a folder on your computer e Print Print the screenshot from an image viewing or editing program 27 Managing Passwords Managing Passwords ATTENTION By default passwords are disabled on the system which allows anyone to access the menus and change DVR settings It is recommended to enable passwords See Enabling and Disabling Passwords on page 29 Refer to the tables below for the user name ID and password required to log in to your system Local DVR Access Remote LAN Access LEVEL ID PASSWORD LEVEL ID PASSWORD USER 1111 USER 1111 USER2 2222 USER2 e 2222 ADMIN 3333 ADMIN aa 3333 User Accounts Using the Password Wheel 28 The DVR has three user accounts ADMIN USER2 and USER1 The ADMIN account Is the system administrator The ADMIN can access all the menus and can configure the DVR both locally and from a remote computer The ADMIN can also see covert cameras when he Is logged in from a remote computer or mobile device For information on covert cameras see Configuring the Covert Setting Hidden Cameras on page 31 US

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