Netflow User Guide
Contents
1. Title 299 0 Gas Meter Trend Close Time Other Trend Duration 1DaySpan Number of Gnd Lines 12 v Cursor Color Black Duration before now 1 Day Span Grid Color Gey Date Time Color Black Descriptions Low Pen Range High Pen Range Units Color Flow Rate 0 0 55 0 ESM3 day Lt Purple Static Pressure 0 0 4000 0 2 kPa Blue b4 Differential Pressure joo 5 0 kPa Red Temperature 10 0 50 0 c Green i Trend Title The title that will be displayed on the trend Close Button Closes the trend configuration window Trend Background Color The background color of trend Cursor Color The color of the cursor Grid Color The color of the grid for this trend Date and Time Color The font color of the Date and Time Trend Duration The default time range of the trend Duration before now The Duration Before Now is the amount of time before the current date This is used to calculate the start date when the trend is first desplayed Number of Grid Lines the number of vertical grid lined display on the trend Pen Description The description of the pen that is displayed on the ledgend Low Pen Range The lowest pen value that will be desplayed on the trend For example if the pen s value is 40 and the Low Pen Range is 20 the pen s value will not be displayed Only pen values above the Low Pen Range will be displayed2. High Pen Range The highest pen value that will be desplayed on the trend For example if the pen s value is 1500 and the High Pen Range is 1000 the pen s value will not be displayed Only pen values under the High Pen Range will be displayed Pen Units The Units that a pen s values are measured in Pen Color The color of the pen that will be displayed as on the trend Save Button Saves all the changes as the default for this trend Reset Button Resets the Trend Configuration Form back to the way it was when you loaded it 7 2 Plunger Lift Netflow supports Plunger Lift control systems The P icon on the main screen figure 7b indicates the meter is an Plunger Lift type meter When selected it shows the plunger data and allows the user to select one of the two modes then enter in the configurable parameters for that mode The Plunger Lift system allows modifiable fields within the Timer Bypass Off PPST and Backup and Status Mode and Manual Start Stop Created 7 22 2011 Page 18 of 26 CRITICAL 5 CONTROL Netflow User Manual 442 61 kPa iff Pressure 0 86 kPa Temperature 349C The TREND button on the Plunger screen now provides Minute Trending for your specified well See Section 6 1 for details on how to make preferred changes to the graphical data Jan 14 Jania Janis Jania Janig Jani4 Jania Janis Jani4 Janis Janis Jants 01 00 AM01 40 AMO2 20 AM03 00 AMO3
3. 1 Meter name 2 Production Date mm dd yyyy 3 Yesterday s Time on Production Hours 4 Static Pressure psi yesterday s average 5 Differential Pressure IWC yesterday s average 6 Temperature C yesterday s average 7 Orifice plate size inches 8 Casing Pressure psi yesterday s average 9 Tubing Pressure psi yesterday s average 10 Yesterday s volume e3m3 Netflow allows tthree different manners to export production history for accounting 6 1 Date Range Exports The DateRange export allows the user to select a date range to be exported and allows the user to open the export file or save it to his desktop To perform DateRange exports simply select the DateRange button and enter the selected date range 6 2 Validated Exports The Validated Export feature allows the user to export the csv files as an attachment to an email or to send the csv files to an FTP Server With validated export each QTR Quantity Transaction Record can only be exported once should a record need to be exported again use the Date Range Export tool 1 Click on the EmailEx link for a specific export group 2 Netflow will display all production records in previous 26 days that have not yet been exported by email It is not possible to export any data older then 26 days using Email export For exporting older data use the DateRange export 3 Each record has a confirm checkbox Netflow will only export the r
4. CONTROL The Meter Configuration Icon will bring you to the Configuration and Composition Information screen providing all the details about the meter including Gas Composition list modifiable based on login Dates and Times of various events related to the Meter Meter Configuration Data modifiable based on login Gas Meter Configuration Instantaneous Values Yesterdays Averages Date Gas comp and Orifice size last Changed through Netflow Vcone meters will show Cone OD outside diameter and Beta Ratio User changeable lab ID and gas composition date field only available if user has control privileges j Alarm and Event report available for selected meter rogg mo AO op Gas Composition Writes When there is a change to the Gas Comp Netflow will acknowledge a success or failure If there is a communication failure Netflow will continue trying to write the new gas composition every hour for up to 24 hours Should the write still fails Netflow will send an email to the user indicating that the write change was not successful Also if you have Protrend gas compositions will be written automatically to the meter once the new sample has been validated by ProTrend The Meter Configuration menu contains buttons that will show all alarms or events for the selected meter There is also a button to create an export in excel format on the Meter Configuration page The Date Last Changed through Netflow menu provides an
5. company that installed the meter on site and have them check the wiring When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly 3 There is a problem with the meter and it is no longer responding Call the company that installed the meter on site and have them check the wiring When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly 4 Lost power to the meter on site or fuse blew See power problems below POWER PROBLEMS Created 7 22 2011 Page 25 of 26 G CRITICAL Netflow User Manual CONTROL If the meter you are using provides Netflow with battery voltage information check the battery voltage trend in Netflow If the battery voltage drops below 10 volts you have a battery voltage problem However depending on how quickly the battery voltage decreases you might not see the voltage drop below 10 volts If you notice you always loose communications after 5 PM and communications is restored after 8 AM there is probably a power problem Also if you notice you only have communications between 11 AM and 1 PM only there is probably a power problem If you notice a power problem the problem could be the battery or the power regulator Call the company that installed the meter and have them check the batte
6. yes 2007 08 29 2 82 0 82 4620 775 2032 yes 2007 08 29 531 212 3484 794 2400 yes 2007 08 29 4 32 4 85 32 27 10 89 24 00 yes 6 3 Automatic Scheduled Exports Production exports by FTP or email can also be scheduled to automatically be exported at a specific hour of each day At the specified hour all available production data that has not already been exported will be sent by FTP or email With this type of export Netflow does not validate the data it sends whatever was reported by each meter This is different from the user requested exports which allows validation of the data and gives the user the opportunity to edit the data before exporting Please call for more information and to have this feature set up for your company 7 Trend Meter Configuration and Setpoint To the left of each LSD on the area overview screen you will see 2 Icons for most meters 3 if it is a plunger lift site or has setpoint control The first icon figure 7a will show graphs giving trending information on the well The second icon labeled P figure 7b if configured provides Plunger lift data The third icon labeled M figure 7c provides the Meter Configuration information If your login is configured you will see another icon which is used for Setpoint control section 6 4 Created 7 22 2011 Page 15 of 26 G CRITICAL Netflow User Manual CONTROL Meter Meter History 11 32 48 7 w5m Figure 7a Figure 7b Figure
7. 1 0000 Zh 0 9974 zf 0 9229 Reynolds 292882 4375 13 35 E3M3 day 2 39 E3M3 13 35 E3M3 2818 09 kPa 2 98 kPa 13 89 C 25 400 mm 4 25 hrs 24 00 hrs 43726 07 kPa 739 86 kPa 6 98 Volts 17 28 C 561 46 Guiday 100 53 GJ 561 45 GJ 4 2 Production History Display Editing By selecting on an individual LSD hyperlink Netflow will open up a new window or tab and show the production history display for an individual well and will allow appropriately privileged users to add notes to the history or even modify the historical values When the LSD hyperlink is selected Created 7 22 2011 Page 10 of 26 G CRITICAL Netflow User Manual CONTROL 1 The Production History Daily Report will open providing the data for the current month for the selected meter 2 To see older information click on Previous Month or utilize the Select Month dropdown menu to view a specific month and click Retrieve Information 3 The MONTHLY REPORT link on the menu will provide a yearly summary when clicked on Once on this screen you are able to request historical yearly data or choose the desired month for report details 4 The TREND link on the menu will show long term trends of the production history in graphical format Navigating this long term trend is similar to navigating on the instantaneous trends described in section 6 Both the Daily and Monthly report screens provide an option for a print version and an
8. 40 AMO4 20 AM0S 00 AMOS 40 AMOG 20 AM07 00 AMO 40 AMOS 20 AM 080 E2Mecay 20947 KPa 24591 KPa 726 31 kPa 7 3 Setpoint Control The user can manually or automatically control the flow from the well if the meter and well is setup with flow control Icon below will be found on the main screen under Meter History for the specific area Created 7 22 2011 Page 19 of 26 G CRITICAL Netflow User Manual CONTROL EJ WARNING If the valve is manually controlled onsite externally from the meter or from Netflow make sure the flow rate matches the flow setpoint before returning valve control to the meter Failing to do so may potentially damage equipment and cause extreme flow rate fluctuations 8 Printing To print from various screens on the Netflow website click on the Print Version link for a printer friendly version of your screen If the Print Version link is not available you have two options 1 From any page on Netflow add amp print print1 to the URL and the graphics from the screen will be removed 2 If background colors are desired in printout you can enable the print background colors option in your browser a Go to Tools Internet Options Advanced Tab Printing Check print background colors and images 9 Communication Status Display Netflow provides extensive communication status information access from the COMMS link on the main menu A sample display is below 3
9. Last Attempted Poll Last Gas Comp Change Last Plate Change Date Meter Created in Netflow Billed To ROC103 AST CNRL FST Plunger Lift May 12 2010 12 17 PM May 12 2010 10 21 AM May 12 2010 10 21 AM May 12 2010 10 21 AM Jan 18 2010 04 48 PM Jan 04 2010 12 07 PM Oct 17 2007 11 10 AM criticalcontrol communications Water Total Yolume Water Volume Today Water Volume Yesterday Water KF actor 5223 860 m3 0 000 m3 0 002 m3 1000 000 Pulsesim3 Contract Hour Low DP Cutoff Base Pressure Base Temperature Tap Location Specific Heat Ratio Viscosity Atmospheric Pressure Pipe Size Pipe Size Pipe Material Pipe Ref Temp Plate Size Plate Size Plate Material Plate Ref Temp Surface Loc Down Hole Loc Pool Gas Comp Lab ID Gas Comp Lab Date 0 40 kPa 101 325 kPa 15 000 C upstream 1 30 0 010268 Cp 88 07 kPa 50 800 mm 2 000 inches carbon steel 20 00 C 26 400 mm 1 000 inches stainless steel 20 00 C surface downhole gas pool Core Laboratories Jan 24 2006 11 00 AM Flow Rate Total Today Total Yesterday Static Pressure Diff Pressure Temperature Plate Size Time Today Time Yesterday Casing Pressure Tubing Pressure Battery Voltage Ambient Temperature Energy Rate Energy Today Energy Yesterday A Specific Gravity 0 633 Heating Value 42 0455 MJim3 Density 24 1540 Kgim3 fpv 1 0395 CdFT 0 6051 Ev 1 0328 Y 0 9997 IMV 276 8241 hwpf 70 9803 Ftb 0 9981 Fob 1 0023 Fowl
10. Reports With custom reports and trends the user can select any 8 values from the meters he has access to and place them on the same report or trend He can save these reports as Personal which means only he has access to them or as Shared which means other users in his company with the same area view can see them There is a HELP button on the screen which instructs the user how to setup and view reports 6 Production History Exports for Accounting Netflow supports several different methods of exporting the Production History for production accounting purposes The main exporting screen is called up from either the main menu or from the Admin menu A sample is shown below lolx File Edit View History Bookmarks Tools Help amp Prostream Landing x _ https netflow ne 535 amp checkmessage 1 https netflow ne 140 amp menuareaid 535 X 4 Google ft Uer ret https netFlow net netflowsexportcfg display_groups php aid 454 amp cid 140 amp menuareaid 535 Add Group Meters Multiple Export Groups Manual vais are Export Meters Name Format Email Fre Time EditDelete Manual oe a ares Expor Meters lAlder Flats PVR Exportl d Unscheduled nscheduled Edit Delete Manual Expor i Accounting Expor Meters Brazeau Exportl Unscheduled Unscheduled Edit elete Manual Expon Accounting Expon Meters Court PVR Export Unscheduled Un
11. and Measruement Problems Report These reports will list all of the user s meters that have long term problems related to Gas Composition Differential Pressure Plate Size Communications Low Volumes or Low Time on Production The reports will also recommend what action should be taken to correct the problem There is a help button that describes the reports in more detail o Area Meter Configuration This report shows all the configuration parameters for all meters in the area in a convenient and sortable format o Area Gas Compositions Provides a snapshot of the Gas Composition of all Well s in that area o Export All Gas compositions This function will create and excel file listing the gas compositions for all meters in the area 3 Alarms If the data flow rate static diff or temp on the overview screen appears in red or orange it indicates that the data polled is not within the specified acceptable high low limits These limits are user defined based on logon privileges To alter the alarm limits 1 Click on the value whether it is red orange or green 2 Change desired ranges 3 Click on Submit To disable the desired Alarm ensure the Enable Alarm Check box is unchecked There are four levels of alarm that can be individually set Critical High High Low and Critical Low When the real time value crosses an enabled threshold value an alarm is generated which will change the colour
12. indication of if and when any changes were made to the Gas Composition or the Plate For details on the changes made click on the Event History link on the toolbar in the Meter Information Screen Created 7 22 2011 Page 9 of 26 Netflow User Manual Meter Information Roc Demo Meter 1 Mozilla Firefox CRITICAL CONTROL lol x File Edit View History Bookmarks Tools Help Qm cecx a https netflow net netflow meterinfo meterinfo php cid 2818aid B8608name Der 7 Most Visited 4 Getting Started A Latest Headlines y CriticalControl Solutio _ https netflow n 678checkmessage 1 4 WebRezPro Owner Lo Meter Information Roc Demo M EJ _ H2 Hydrogen HE Helium N2 Nitrogen CO2 Carbon Dioxide H2S Hydrogen Sulfide C1 Methane C2 Ethane C3 Propane C4 i Butane NC4 n Butane IC5 i Pentane NC5 n Pentane C6 n Hexane C7 n Heptane c8 n Octane c9 n Nonane 10 n Decane H20 Water CO Carbon Monoxide 02 Oxygen Total 0 00 0 00 0 36 0 07 0 00 92 33 2 62 2 05 1 67 0 04 0 29 0 27 0 15 0 14 0 00 0 00 0 00 0 00 0 00 0 01 100 00 Static Pressure Min 0 00 kPa Static Pressure Max 5520 28 kPa Diff Pressure Min 0 00 kPa Diff Pressure Max 62 27 kPa Temperature Min 40 00C Temperature Max 100 00 C Demo1 Roc Demo Meter 1 Device Time Zone Meter Type Meter Date Time Last Successful Poll Successful Connection
13. on the overview screen log an alarm in the alarm log and trigger any callouts and alerts the user has set for that alarm Green is normal orange is High or Low and red is Critical High or Critical Low The user can also specify an alarm delay in minutes If this is set then the real time value has to stay above or below for low alarms the threshold for a period of time before the alarm is generated For example this could be useful for plunger wells that are continuously turning on and off If the user would like an alarm only if the well does not flow for 4 hours he could enable a low flow alarm and set a 4 hour alarm delay Created 7 22 2011 Page 7 of 26 5 CRITICAL Netflow User Manual CONTROL Figure below shows the alarm pop up window Mozilla Firefox Me xj File Edit View History Bookmarks Tools Help Ray CX L Most Visited Getting Started Latest Headlines F https netflow 2menuareaid 1643 Edit Alarm Please edit the following information Alarm Description 11 25 66 8 W6M Fuel Flow Alarm Enabled Vv Enable Emails a Critical High High Low 5 Critical Low 1 Enable Critical High Vv Enable High Vv Enable Low Vv Enable Critical Low M Alarm Delay min o Submit Close https netflow netjnetflow menu menu php menuareaid 1643 a Z 4 Meter Configuration and Production History 4 1 Meter Configuration Created 7 22 2011 Page 8 of 26 G CRITICAL Netflow User Manual
14. restored When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly Created 7 22 2011 Page 26 of 26
15. 7c 7 1 Line Graph Trend The line graph icon Figure 7a will bring you to the Meter Trend Screen This graph will provide a graphical representation of your specified well The chart provides current and previous history on flow rate static pressure differential pressure and temperature all in different color sequences Note that if you do not see the screen you will be provided a link to install Java You will only be required to install Java one time Be advised that the first time a trend is opened after logon Java will be launched and will take some extra time Subsequent trend call ups are faster Figure 7d Close Window Tabular Export CSV Edit Help Test Meter Trend 1PM y September 5 2006 Retrieve 2 Days Span Ki lt 24 Hours I lt 12 Hours lI 12 Hours gt I 24H 20 0 60 0 P000 0 40 0 15 0 54 0 p700 0 36 0 10 0 48 0 p400 0 7 32 0 5 0 42 0 2100 0 28 0 0 0 36 0 1800 0 24 0 5 0 30 0 1500 0 20 0 10 0 24 0 1200 0 16 0 Click to activate and use thi is control 15 0 18 0 900 0 12 0 20 0 12 0 600 0 8 0 25 0 6 0 7 300 0 4 0 30 0 0 0 0 0 0 0 i x Sep05 Sep05 Sep05 Sep06 SepO6 Sep06 SepO06 Sep06 Sep06 Sep07 Sep07 Sep07 01 00 PM05 00 PM09 00 PM01 00 AM05 00 AM09 00 AM01 00 PM05 00 PMO9 00 PM01 00 AM05 00 AM09 00 AM Flow Rate 22 11 E3M3 day Static Pressure 1200 00 k
16. AUSED BY THE FOLLOWING 1 If someone was doing work on site when you lost communications the following might have happened A The meter might have been disconnected from the radio in order to work on the meter The person may have forgotten to reconnect the meter to the radio The person that did the work on site should always call the Netflow help desk to check communications before leaving site Please call the company that was doing work on site and have them check the connection between the radio and the meter When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly B The meter s address might have been changed Call the company that was doing work on site and check to see if they have changed the meter s address If they did have them call the Netflow help desk with the correct meter address The person doing the work on site should always call the Netflow help desk to check communications before leaving site When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly 2 There is a wiring problem between the radio and meter on site If the communications wires were not tightened when installed or wire was damaged you can lose communications to the meter especially during temperature fluctuations Call the
17. D 1137 00 RPM EE MANIFOLD PRESSURE 2 00 kPa E MANIFOLD PRESSURE IE JACKET WATER TEMPERATURE 23 00 C I JACKET WATER TEMPERATURE E OIL TEMPERATURE 23 00 C E OL TEMPERATURE RUN TME 4600 00 Hours RUN TIME K200 400 HP COMPRESSOR K100 1000 HP COMPRESSOR MAIN OL INJECTION PRESSURE 356 00 kPa MAIN OL INJECTION PRESSURE 177 00 kPa IE BEARING OIL PRESSURE 347 00 kPa I BEARING OIL PRESSURE 1758 00 kPa ES COMPRESSOR OIL TEMPERATURE 24 00 C COMPRESSOR OIL TEMPERATURE 73 00 C PLANT ALARMS PLANT FIRE AND GAS PLANTESD K 200 LEL WEST 0 00 DCLOWVOLTS K 100 LEL EAST o0 ACFAL K 100 LEL WEST 000 K 100 COMPRESSOR DOWN DEHY 1 LEL 00 K 200 COMPRESSOR DOWN K 200 LEL EAST o0 DEHY 1 BURNER STATUS K 100 FIRE WEST 200 mA LELDETECTION MALF DEHY 2 LEL DETECTION 000 mA LELDETECTION 20 400 mA LELDETECTION 40 K200 COMP FIRE WEST 400 mA FIRE DETECTION MALF DERY 1 FIRE DETECTION 4 00 mA FIRE DETECTION K 200 FIRE EAST 4 00 mA SMOKE DETECTION K 100 FIRE EAST 400 mA Each of the above contains charted information see details in Section 6 1 for information on how to use and alter these charts Netflow compressor monitoring can also include graphic displays with start stop buttons month to date runtime and history as well as compressor summary pages in situations where there are many compressors in an area 12 Voice Callouts For users that take advantage of the Alarm Callout system the alarm callout details for the use
18. IX A COMMUNICATION TROUBLESHOOTING HINTS WHAT DOES THE FIELD PROBLEM MESSAGE MEAN If you see a Field Problem message on the communication status screen this means there is no communications to the radio or meter on site The most common cause for this problem is power or the telephone or Satellite Company is experiencing problems See below for what to check and how to resolve this problem We can t troubleshoot communication problems remotely since we need communications to troubleshoot problems When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly THINGS TO CHECK FIRST 1 If this is a new installation and you do not see numbers on the screen the meter might not have been installed on site yet and you can ignore this message If you think this meter has been installed please check with the installation company to make sure they commissioned this meter with the Netflow help desk 2 If you loose communications between 5 PM and 9 PM and communications is restored between 8 AM and 1 PM you probably have a power problem see power problems below 3 If this is a new installation and you always see the field problem message but you are seeing numbers on the screen and the values on the trend are changing there is a Netflow configuration problem Please contact the Netflow help desk 4 Was anyon
19. NETFLOW USER MANUAL Version 6 Updated July 2011 CRITICAL G CONTROL G CRITICAL Netflow User Manual CONTROL TABLE OF CONTENTS 1 Customer Access 1 1 Logging into Netflow 1 2 Login Privileges 1 3 Netflow Security 1 4 Mobile Web Blackberry 2 Area Overview 2 1 Admin Menu Functions 3 Alarms 4 Meter configuration and Production History 4 1 Meter configuration 4 2 Production History Display Editing 4 3 Liquid Meter History 5 Reports Menu 6 Production History Exports for Accounting 6 1 Date Range Exports 6 2 Validated Exports 6 3 Automatic Scheduled Exports 7 Trend Meter Configuration and Setpoint 7 1 Line Graph Trend 7 2 Plunger Lift 7 3 Setpoint Control 8 Printing 9 Communication Status Display 10 Alarm and Event History 11 Compressors 12 Voice Callouts 13 Email Alarms 14 Netflow Special Features 14 1 ProTrend Interface 14 2 Walk up SCADA Appendix A Communication Troubleshooting Hints Created 7 22 2011 Page 2 of 26 G CRITICAL Netflow User Manual CONTROL Most Netflow screens have a HELP button that explains the information on the screen 1 Customer Access 1 1 Logging into Prostream and Netflow 1 You will be provided a Prostream logon account with your personalized Login information including your Username Password and Company This will give you access to Netflow as well as any other Prostream applications you use such as ProTrend ProChart and ProMonitor 2 To access the N
20. Netflow Communications Mozilla Firefox File Edit View History Bookmarks Tools Help X icy aA ay WB netflow net https netflow net netflow menujcomms php areaname Nevis North amp menuareaid 72 Netflow Communications NEVIS NORTH RTU DATE AND TIME COMMUNICATION STATUS LAST POLL COMMUNICATION STATISTICS F is Poll reless ter ireless Meter E pevice rreq Yest Yest MID MTD min Last Connect Attempt Last Good Connection Last Good Poll LSD menu 100 86 12 39 22 East Dehy ROC103 2241 3 30 menu 100 6 12 39 22 West Dehy menu menu menu 100 3 12 39 22 Wwam ROC103 1213 nen menu Rocio3 1213 menu 7 25 39 22 Wwam ROC103 239 2 1 3 menu menu menu menu 9 14 39 22 wam Booster menu menu 1l ROC103 1213 menu 16 14 39 22w4 03 ROCIO3 1213 menu 14 23 39 22 W4M 1213 This display shows all meters in the area The menu button for each device allows the user to do a force poll or disable polling It also allows the user to call up the communication log and alarms for troubleshooting showing all polls and responses and Created 7 22 2011 Page 20 of 26 G CRITICAL Netflow User Manual CONTROL highlights failed polls as well as any historical information on communication al
21. Netflow alarms are process alarms generated by Netflow based on user defined limits Netflow events are Netflow user initiated events on the meter such as changing gas compositions Netflow alarm and event display is based on one month at a time The user can select older months using the buttons provided Meter events and meter alarms are the events and alarms read directly from the meter itself Meter events and alarms display default to a one month period however the user can select a yearly report as well A properly configured meter will generate alarms for ERCB compliance including low high differential pressure alarm low power alarms and range alarms The alarm History Toolbar also provides an option for a print version and an option to export the information to an Excel spreadsheet 11 Compressor Created 7 22 2011 Page 21 of 26 Netflow User Manual CRITICAL 5 CONTROL The Compressor link if configured is found on the toolbar of the main Overview page It provides a quick view of various compressor points and plant alarms 4 10 FORCE POLL LAST POLL TIME 10 2 2006 09 04 03 SUCTION PRESSURE 332 00 kPa I SUCTION PRESSURE DISCHARGE PRESSURE 357 00 kPa I DISCHARGE PRESSURE DIFFERENTIAL PRESSURE 0 00 kPa DIFFERENTIAL PRESSURE IE DISCHARGE TEMP 26 00 C IE DISCHARGE TEMP SLIDE VALVE POSITION 1 00 SLIDE VALVE POSITION K200 400 HP ENGINE K100 1000 HP ENGINE I SPEED 0 00 RPM E SPEE
22. Pa Differential Pressure 12 25 kPa Temperature 5 40 C 1 The graph typically is set to show a 2 Day Span by default To view the trend over a longer or shorter period of time from 8 hours to 1 month click on the drop down menu in the center of the toolbar 2 To obtain exact number values for a specific day and time in the legend below the graph click and drag the vertical black line showing on the chart to your desired date and time or utilize the toolbar on the top of the screen choosing a specific time and date then click RETRIEVE to obtain the desired readings Created 7 22 2011 Page 16 of 26 Netflow User Manual 6 CRITICAL CONTROL 3 To change the start times of your trend forward or back 2 to of the trend duration click on buttons under the meter trend title ie lt 24 hours 4 To obtain trend information in a table format with all numbers for the specified time span click on the TABULAR button Another window with your desired numbers will appear 5 Export CSV creates a CSV file of trend values 6 Clicking on the Edit Button will bring you to the Trend Configuration page based on login privileges where you can make changes to the set up of the Meter Trend screen changing options on this page will not affect the measurement of the wells in the area a Changing the options under Trend Colors will alter the aesthetic appearance of the screen b Changing the options under T
23. User Manual CONTROL 2 Area Overview An area overview page appears when you successfully log in The area that is initially called up is the default based on the individual logon account setup Netflow groups all wells into Areas usually defined by the facility they flow into however other groupings are possible The user can easily change to other Areas using the menu item call Area The area overview page shows the instantaneous data most recently polled from each site within the area By clicking on the LSD or metername a pop up window will appear that allows the user to jump to screens with more detailed information about the meter including Daily History Meter Configuration Daily History Trend Meter alarms and events The pop up also has force poll buttons shut in reason settings and allows the user to highlight the LSD in Bold or Italic Designate a Re formats Change order of meters lst of contacts ike _ into a setup fieldfplant balance that will be and monthly better setup export groups Sormeni ed notified by reports in printing change your password ome Corea phone or various formats layout mMusthave appropriate time of the last successful poll Allows you to switch between areas accessis based on logon accounts Red indicates that the value is not within the user defined Critical high low limits Green indicat
24. arms and when they cleared The display shows the time of last attempted connection to the modem the time of last successful connection to the modem and the time of last successful poll to the meter It also shows the current status OK or failed A device is deemed failed if the 3 successive poll attempts excluding retries have failed When this occurs the status shows FAILED in red and a hyperlink to communication troubleshooting hints will appear A copy of these troubleshooting hints can be found in appendix A of this user guide The next three columns show the device type device address and the poll frequency which is the frequency that Netflow polls for instantaneous data Production data is polled once a day after the contract hour The last six columns show communication statistics for yesterday month to date MTD and previous month Netflow first connects to the modem and if the connection is successful it then polls the meter Therefore separate are shown for the modem connections and the meter polls which will help determine if there is a modem network problem versus a meter or meter wiring problem If the success rate is less than 75 the number is shown in red otherwise it is green 10 Alarm and Event History The Alarm History Links and the Event History Links are located on the toolbar of the Meter Information Screen There are separate histories kept for Netflow alarms events versus Meter alarm events
25. e doing any work at site when communications was lost If so see no communications to the meter can be caused by the following below 5 If you are using satellite communications see satellite communication problems below 6 See information below NO COMMUNICATIONS TO THE RADIO ON SITE CAN BE CAUSED BY THE FOLLOWING 1 The telephone or satellite company could be experiencing problems There is no easy way to detect this problem If you notice communication problems with a lot of meters it is probably a telephone or satellite company problem The telephone or satellite company is already working on the problem If the problem continues for a long period of time please call the Netflow help desk 2 Lost power to the radio on site See power problems below 3 The antenna or satellite dish may have been misaligned See satellite problems below This can happen if the clamps that hold the antenna or satellite dish in place came loose Created 7 22 2011 Page 24 of 26 G CRITICAL Netflow User Manual CONTROL over time due to high winds or vibration from equipment on site More secure clamping may be needed Call the company that installed the meter on site and have them check the antenna alignment and clamping When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly NO COMMUNICATIONS TO THE METER CAN BE C
26. ecords that have been confirmed 4 Netflow will automatically confirm records for which the volume is within 10 of the previous 14 days average Each production record can be exported once and only once using the email export Created 7 22 2011 Page 14 of 26 G CRITICAL Netflow User Manual CONTROL 5 This display will also show the dates for any missing production records These lines will be highlighted in red This is caused by failed meter communication 6 Users are able to manage the email distribution list and edit any of the production values before exporting To set up FTP exports call the Netflow Support line to request that it be set up for you 7 The feature will also show a list of all meters exported by mail on the current day For security reasons Netflow now only allow the user to view and export groups that are in the areas available to their specific login ID PVR Edit Distribution List Shared Wells z Gas Vol Gas Vol hour 14 Day Avg Diff Stat Temp Time RI Date SB E3M3 BMW E3M3 EPA KPA C Hours Ett Confirm 2007 08 29 8 46 0 35 0 36 5 44 37 57 774 2400 Edit 2007 08 29 2 87 0 13 0 13 0 62 58 00 678 22 76 Edit 2007 08 29 3 84 0 16 0 16 1 18 23 51 7 59 2400 Edit 2007 08 29 a 2007 08 29 3 60 0 16 0 17 0 92 72 56 7 74 22 13 Edit Data Exported Today Gas Volume Diff Stat Temp Time Date LSD Exported By Email Sent E3M3 KPA KPA C Hours 2007 08 29 2 65 0 68 5606 745 1971
27. es that the value is within the user defined acceptable high low limits Orange indicates the value is not within the user defined acceptable high low limits fa P icon is present it indicates the meter is an Outiaw Plunger Lit meter Detaits provided by clicking on the icon 000 Clicking on any of the Red Orange or Green highlighted Values brings up a box that will allow you to modify your preferred high and low lirrits oox 24102 M icon Configuration and Composition information screen for the selected meter 32 22 22 2 0 008 Highlight indicates a Heu 0 000 0000 communication failure at the site and an onsite tech must be dispatched to investigate Clicking on the LSD Ink will a burery Areses or Teter provide Production History for Son a setae sare fic M s Sie species Meter yar Ean r on kK 600 KE ce The Today Total and Time Today number are accumulative since the current day s contract hour typically 8am Yest Total and Time Yday are accumulated totals from the previous day at 8am to the current day at 8am Created 7 22 2011 Page 5 of 26 G CRITICAL Netflow User Manual CONTROL Each column is labeled and includes the unit of measure for each point Columns can be sorted by clicking on the column heading Clicking again gives an inverted sort Holding the shift key and click
28. etflow network point your internet browser to www prostream com see figure below 3 Enter your Company Username and Password into the appropriate blanks and click Log In If you have not received your login information Contact the Netflow Support Team at netflowsupport criticalcontrol com ProStream Login Mozilla Firefox File Edit view History Bookmarks Tools Help x amp ProStream Login x SUS passa https www prostream com account logon w 4 Google P ay ProStream The Hub for All Your Gas Production Data ProChart NetFlow ProTrend ProMonitor A ProStream brings together an impressive suite Client Login of solutions for gas production and facilities data and information management Company User name Password imm Gas Chart Integration gt Remote Site Data Capture ProTrend ProTrend simplifies fluid analysis management increases accuracy and saves time and money Gas Composition Management ProMonitor ProMonitor is a comprehensive solution that allows you to identify reconcile evaluate and protect your assets Mapping amp Monitoring Created 7 22 2011 Page 3 of 26 Gy CRITICAL Netflow User Manual CONTROL 1 2 Prostream Landing Page and Privileges Once a user logs on the ProStream landing page will appear in his browser From this page the user can launch any of this ProStream applications By selecting Accou
29. ime allows you to change the default trend duration and the starting day of the trend Option under Other will allow you to change the number of gridlines on the x axis gt The edit buttons on the bottom table will allow you to alter the description the range for the high and low along the y axis the units label not the units themselves which is fixed the pen color and the pen order for each of the measurement points Trend Configuration Title Test Meter Trend Name Demo Test Meter Trend Colors Time m Other k Background Color White Trend Duration 2DaysSpan Number of Grid Lines 12 x Cursor Color Black Duration before now y Grid Color v Date Time Color v Edit Location Descriptions Sat nee Units Color ewe Edit Flow Rate 0 0 40 0 E3M3 de REE xj 15 Edit Static Pressure 00 3000 0 kPa EE o Edit Differential Pressure 0 0 60 0 kPa x 5 Edit Temperature soo 200 c EE y 4 7 Help button on the Meter Trend Screen provides a picture map and explanations of the functions throughout the screen Netflow allows custom screen layouts such as placing flow rate tubing pressure and casing pressure on the same trend These can only be setup by the Netflow support line at a minimal cost Created 7 22 2011 Page 17 of 26 6 CRITICAL Netflow User Manual CONTROL cUse h ala
30. ing a second column will make that column the secondary sort column This feature is also available on the Communication summary and All Meter Report When the Overview screen is called up a notification of any Measurement Problems will scroll down into the Netflow banner at the top of the window This notification will show a count of the number of Measurement Problems in the selected Area and also a count of the number of Measurement Problems in all the Areas the user has access to By clicking on the notification a window showing a full list of Measurement Problems will appear For each detected problem a recommended action on how to fix the problem will also be shown Netflow continuously checks every meter for 80 different types of measurement problems and shows them to the user with this feature Other Information table at the bottom of the main area overview shows additional information about each meter such as battery voltage casing and tubing pressure ambient temperature etc This information may optionally be available through an Other Info menu item Used for larger area s The Meter Search link on the main menu allows the user to find meters in other areas within his view Support link on the main menu will provide contact information for the Netflow support team 2 1 Admin Menu Functions The Admin Menu is available to all users however unless you have Full access you will only be able to access Expor
31. nerally missing records are due to communication outages 2 Production dates highlighted in orange indicate that a change has been made If configured Netflow can calculate a liquid flow rate from the liquid accumulation reported by the meter This flow rate can be trended and alarms and callouts can be set for it For example if the user would like a callout on low condy flow then this flowrate could be setup to generate the callout 5 Reports Menu The Netflow Reports Menu has the following reports available to all users Event History this audit trail report shows all events for all meters in the current area for any selected month Created 7 22 2011 Page 12 of 26 G CRITICAL Netflow User Manual CONTROL Production History Daily Monthly or Annually these reports show the Production History for all meters in the current area in various formats Report Scheduler this is a reporting function that allows the user to scheduler various types of reports to occur on a regular basis Scheduled reports will be emailed to a list of email addresses entered by the user Balance Reports The user can setup and run balance reports under this menu item Balance reports allow the user to select any number of meters whose daily volumes will be summed and compared against any other number of meters For example a field plant balance might add up all the field meters and compare against an inlet meter volume Custom
32. nt Admin the user can change his user name email address and passwords A Netflow user is assigned one level or a combination of control levels out of the four control parameters most often users are granted View Only access 1 Control or View Only referring to changing alarms meter configuration gas composition and plate sizes flow controlled ECT View only allows users to see the aforementioned values but they are unable to change them 2 Edit Export Groups or Export Only PVR or Field View refers to creating adding and deleting of export groups and which wells to export View only will only allow users to export groups that already exist 3 History Edit allows users to change the history but will always store the original values This function is usually off unless specifically requested 4 Admin Privileges allows user access to the administrative functions 1 3 Prostream Security On a company wide basis Prostream can require users to change their passwords periodically This will assist in eliminating shared accounts which have the potential to compromise information security 1 4 Mobile Web Blackberry Netflow users can access their meter data from their mobile phone Using your regular Netflow username and password you can see all your meter data and update gas composition and plate size To logon go to https netflow net phonelogin php Created 7 22 2011 Page 4 of 26 6 CRITICAL Netflow
33. option to export the information to an Excel spreadsheet The user can add notes to a specific day s history to advise others of known outages and status or changes to the well o To add a note to for the specified well click on the Options Icon on the left of the required date Use the Display on dropdown to determine which screen your note will be shown o The Note List link on the toolbar will provide a list of the months notes for the specified well previous months also available o If there are any notes recorded for the well date they will appear under the view note column To view the specific note click on the memo icon If the user has History edit privileges the Options pop up will have an Edit link This function allows the user to make changes or add missing data to the day s volume static and differential pressure temperature orifice plate size and time The user must enter a reason for the edit for ERCB Audit purposes If a history record is missing an Add Record option is shows which allows users to add missing production history records if communications have failed it is possible some production history may be missing and will need to be estimated A sample History screen is shown below Created 7 22 2011 Page 11 of 26 CRITICAL 6 CONTROL Netflow User Manual Netflow Production History Mozilla Firefox File Edit view History Bookmarks Tools Help mgm RAY a x A j J netfl
34. ow net https netflow net netflow TestGroupIDmetering GroupHistory w X Netflow Production History N gt W TRENDS MonTHLY REPORT ALARMS Events Meter ALarMs Merer Events Nore List Export Print Herp CLose Winpow Pos ie 2010 7 Retrieve Information Previous Month Next Month ew Production vone Total Static Diff EEA me ma Date Volume aaa Note Em3 ka Options 2010 5 1 4 000 E zoo 1 3301 lS 300 Lee 4000 24 0 Options 2010 5 2 3900 541 500 1342 18 400 25 4000 24 0 Options 2010 5 3 4 000 544 300 1 343 _15 900 25 4000 24 0 Options 201 0 5 4 4 100 547 800 1 339 14 000 25 4000 24 0 Options 2010 5 5 3 300 545 000 1 320 15 500 25 4000 24 0 Options 2010 5 6 4000 530 700 1 339 16 400 25 4000 24 0 Options 2010 5 7 3 300 541 700 1 325 18 000 25 4000 24 0 Options 201 0 518 4 000 549 300 1321 17 100 25 4000 24 0 Options 201 0 519 4 000 555 000 1 307 17 700 26 4000 24 0 Options 201 0 5 10 4000 546 900 1 326 18 800 25 4000 24 0 Options 2010 5 11 3 900 524 500 1 EET 19 600 25 4000 24 0 Totals and Averages 43 700 543 13 17 30 264 000 4 3 Liquid Meter History and Alarms Clicking on the LSD link for a Liquid Meter on the Overview page will bring you to the production history for liquids for the selected well 1 To edit a record select the EDIT link To add a missing record select the ADD RECORD button Ge
35. r are configured under the ALERTS link on the main menu The Callout system has the following capabilities 1 Created 7 22 2011 Adding or editing names and phone numbers of individuals on call You can also set the number of call retires and number of message replays for each individual In addition you can select the order in which the individuals are called The retries is the number of attempts the system will try the listed number before moving onto the next user on the list to call When a user is called he must enter the acknowledge code or Netflow will continue calling To configure the callout group options the user can select Edit Group and change the retry delay the number of rings and the acknowledge code He can also select Page 22 of 26 G CRITICAL Netflow User Manual CONTROL a time restriction for callouts that are only to be enabled for certain hours of the day 3 To select which alarms generate callouts for the group select the Alarms link ALARMS link and drag and drop alarms to or from the enabled and disabled lists and then save the changes 4 The LOG link will show a log of all attempted calls and acknowledgements 5 The LIST link will show a list of pending unacknowledged callouts in progress Netflow can also generate callouts based on communication failure alarms Contact Netflow support if you would like this feature setup for your critical devices Netflow will merge all alarms for one site
36. ry voltage with the solar panel disconnected make sure you tell them to disconnect the solar panel when doing this check since some installs don t know they need to do this The battery or power regulator may need to be replaced Batteries don t last forever and constant over charging or under charging decreases battery life Also extreme cold can decrease battery life When you send someone to site to work on a meter or communications please tell them to call the Netflow help desk when they are done to verify everything is working correctly SATELLITE COMMUNICATION PROBLEMS Make sure the satellite modem s power and system light are on and the power light on the firewall is on If you are not sure what the satellite modem or firewall looks like or where it is located please contact the company that installed the satellite modem and firewall 1 If all lights are on you probably have a communications problem to the meters See NO COMMUNICATIONS TO THE METER CAN BE CAUSED BY THE FOLLOWING above 2 If the System light is off you may have a satellite dish alignment problem Turn the power on the satellite modem off and on if the system light doesn t turn on you have a satellite dish alignment problem Please contact the company that installed the satellite dish to correct the alignment problem If the system light turns on turn the power to the firewall off and then back on Force poll the meter on site to see if communications is
37. scheduled Edit Delete Manual Export Accounting Expor Meters Crimson Lake PVR Export Unscheduled Unscheduled Edit Delete Manual Expor Accounting Expor Meters Decommissioned PVR Exportl Unscheduled Unscheduled Edit Delete Manual Expor Accounting Expor Meters Elnora PVR Exportl Unscheduled Unscheduled Edit Delete Manual Expor Accounting Expor Meters ail by gas plant PVR Exportl Unscheduled Unscheduled Edit Delete Manual Expon Accounting Export Meters ilbygasplant PVR Export Unscheduled Unscheduled Edit Delete El a O T i T T T f T x Find Next Previous 4 Highlight all I Matchcase Phrase not found Created 7 22 2011 Page 13 of 26 G CRITICAL Netflow User Manual CONTROL From here the user can execute exports and if authorized can also change the definition of the export groups An export group is a list of meters that will be exported together in one CSV file Usually it will contain all the meters in one area however export groups covering several areas or a subset of an area can be defined From this screen the user will be alerted to field issues and communication problems by highlighting the dates where no data has been exported in the past 26 days Netflow provides several different formats for the export files and currently supports various formats like PVR Merak Fieldview etc The most common file format is a comma separated file format containing
38. t Groups Switch to Imperial Metric Units and Change Password o Change Gas Meter Order Brings up a separate screen that allows the administrator to change the order in which the Gas Meters are seen on the Overview screen This change will affect all users in the company that view this area o Change Liquid Meter Order Brings up a separate screen that allows the administrator to change the order in which the Liquid Meters are seen on the Overview screen This change will affect all users in the company that view this area o Field Plant Balance Allows users to monitor and track fuel metered in the field and compare it to the fuel metered at the plant See Section 7 o Bold Meter Names Brings up a separate screen that allows the administrator to choose which or your LSD s you would like to see bolded on the Overview screen for quick visual reference This change will affect all users in the company and any partner companies that view this area Created 7 22 2011 Page 6 of 26 G CRITICAL Netflow User Manual CONTROL o Export Groups Allows users execute exports and if authorized can also change the definition of the export groups See Section 5 1 o All Meters Report Lists all of the user s meters providing a snap shot of communication statistics and last poll status o Switch to Imperial Units Allows individual users to choose if they want to see their data in Imperial or Metric units o Problem Reports
39. that occur at the same time into one callout as opposed to being called out separately 13 Email Alarms If configured the Email Alarms Located on the Overview screen under Alerts and Email Alarms act in the same manner as the Voice Callout system but instead of voice callouts it sends out an email as a form of notification To configure this click on the Email Alarms link and add the contact information as required 14 Netflow Special Features 14 1 ProTrend Interface Netflow now interfaces with ProTrend Critical Control s intelligent fluid analysis management system Fluid analyses can be electronically transferred to Netflow and most other measurement systems with the push of a button The ProTrend system consolidates fluid analyses into one system as well as schedules tracks validates and distributes fluid analyses to measurement operating and production accounting systems Using ProTrend ensures all analyses are accurate current and validated prior to use and distribution 14 2 Walk up SCADA Critical Control is now selling a Walk up SCADA solution for cost effective chart replacement and for sites where the cost of full SCADA is not warranted A handheld PDA reads the meter data and audit trail data from a Bluetooth enabled EFM and immediately sends it to Netflow for viewing and reporting Please call for more information Created 7 22 2011 Page 23 of 26 G CRITICAL Netflow User Manual CONTROL APPEND
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