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User Guide - Verizon Wireless

1. MiFi U620L Data Usage Cees Roaming charges or roaming minutes may not be included in your estimate Credits and adjustments to your account may not appear until your next billing statement and may not be reflected in your current balance Payments are applied to your account on the same day they are made 15 Settings The MiFi U620L Settings page allows you to make administration password and preference changes obtain software update information backup and restore files to your MiFi U620L Modem and set GPS preferences The MiFi U620L Settings page contains the following sections e Networks See Networks on page 17 e SIM See SIM on page 19 e Software Update See Software Update on page 20 e Advanced See Advanced on page 21 16 Networks The Networks menu contains the following sections e Connection Preference Allows you to turn off cellular data to prevent all internet traffic from using the MiFi U620L Modem mobile broadband connection e Preferred Network Technology Allows you to select the network technologies that will be used The choices are Global LTE only CDMA only and LTE UMTS GSM e Manual Selection On GSM UMTS HSPA networks use this feature to specify the network to use E This option is not available on other types of networks e Show More Options Click to display or change the following e 4G LTE APN Displays the network carrier APN e GSM UMTS HSPA APN
2. The Phone Number or Mobile Directory Number MDN is used by the mobile data network to identify this particular data service MEID The Mobile Equipment Identifier MEID is used by the mobile data network to identify this particular modem IMEI The International Mobile Equipment Identity IMEI number for the MiFi U620L IMEISV The International Mobile Equipment Identity IMEI combined with an approval number for the MiFi U620L FW version The modem firmware version SIM status Status of the SIM card If the SIM card is missing or this field indicates some form of SIM error the MiFi U620L will not be able to connect to the mobile network ICCID The ID number assigned to the SIM Card MIN MSID The Mobile Identification Number MIN or Mobile Station ID MSID is the number associated with the home service provider and the wireless phone number ESN The Electronic Serial Number which is either blank or a pseudo ESN which is not guaranteed to be unique for devices that use an MEID Home SID System identifier for the home network ERI version The Enhanced Roaming Indicator version that is currently installed PRL version The version of the Preferred Roaming List PRL which tells the modem which non home carrier towers should provide roaming coverage e About a Internet Status Device Info Diagnostics Troubleshooting Logs This detailed infomation is used only for troubleshoot
3. The name of the network to which the MiFi U620L Modem is currently connected Technology The type of technology used to connect to the Internet Roaming Indicates if the MiFi U620L is currently using a roaming network Time connected How long the MiFi U620L Modem has been connected to the network Received The amount of data received from the network Transmitted The total amount of data received from and sent to the network The IPv4 section has the following options IPv6 IP Address The IP address for the MiFi U620L Modem Mask The subnet mask network setting for the MiFi U620L Modem The default value 255 255 255 0 is standard for small class C networks If you change the LAN IP Address ensure you use the correct Subnet Mask for the IP address range containing the LAN IP address Gateway The address of the server used to access the Internet DNS The address of the Domain Name Server DNS The IPv6 section has the following option IP address The IP address for the MiFi U620L Modem View Internet Sessions To view Internet session connection history for the MiFi U620L Modem Click View Internet Sessions the following message displays The Connection Statistics should not be used to estimate or monitor data usage during your billing cycle Please use the View Usage button to view estimated data usage for your current billing cycle z 31 Device Info T
4. atat M AT amp T 4G LTE COVERAGE Sprint Bi SPRINT 4G LTE COVERAGE F T MOBILE 4GLTE COVERAGE FIND A DETAILED COVERAGE MAP OF YOUR AREA a Coverage Locator see detailed information about coverage in your area by searching this map Directions Print fe Data Coverage F 4G LTE Data Coverage F Voice amp Messaging 2 O Push to Talk 2 Prepaid 2 International Coverage gt BE LLLLLLLLLLLE Map Legend Verizon 4G LTE Verizon 3G Extended 3G Canada Mexico 3G mm E m E No Service Coverage Locator depictions apply to the following calling plans A Share Everything Nationwide Calling Plans Mobile Broadband and Prepaid 46 network within the Coverage Area ccess E network within the Verizon Extended Coverage Area certain conditions may cause your service to ect to 3G in this Area pen y iol ve network within the Extended Coverage Area Some of the Coverage Areas Include networks run by ie the coverage depicted Is based on their information and public sources and we cannot ensure Ite accuracy Roaming charges apply In Canada Broadband and Canada Enhanced Services areas These Coverage Locator maps depict predicted and approximate wireless coverage The coverage areas shown do not guarantee service avaliability and may include locations with Emited or no coverage Even within a coverage area there are many factors Including customers Verizon Coverage Locator To display detailed informat
5. e seen e e e le e e e e e web 70 ALLO MIAA ELA E ee l al d Aka lb ae bi anak dl nc 70 Regulatory Statements a a be k ek ek ek ee e e e e e e e is 71 Federal Communications Commission Notice FCC United States 71 Wireless Communications kk kk kk ke ek kk kek e ee eus e ee e e e e e 74 Limited Warranty and Liability 2 74 Safety Hazal ER k EEEE en Peete l Hoan peu Revo l 75 Getting Started Overview Components Caring for Your Device Overview Congratulations on purchasing the MiFi 4G LTE Global USB Modem U620L for 4G LTE Mobile Broadband service This 4G LTE USB modem enables you to connect at high speeds to the Internet your corporate Intranet and access your email while you re away from the office Package Contents The MiFi 4G LTE Global USB Modem U620L package includes e MiFi 4GLTE Global USB Modem U620L Coes The MiFi 4G LTE Global USB Modem U620L is not a handheld device e Literature Kit containing e Quick Reference Guide e Global Support Brochure e Product Safety amp Warranty Brochure System Requirements e Supported operating systems e Windows 7 or 8 e Mac OS 10 5 or higher e USB port Type A v2 0 or higher e Supported browsers e Microsoft Internet Explorer 9 or higher e Mozille Firefox 3 6 or higher e Google Chrome 9 or higher e A
6. Introduction Read Me Click Install to perform a standard installation of this software on the disk Samsung SSD License Destination Select Installation Type Installation Summary Change Install Location Go Back Install Verizon U620L Dashboard Installer Install 58 Click Continue Installation to confirm the installation process E Introductic ine Read Me License Destination select Installation Type Installation Summary Install When this software finishes installing you must restart your computer Are you sure you want to install the software now Cancel Continue Installation i software Change Install Location Go Back Install Verizon U620L Dashboard Installer Confirm Installation When the installation process completes select Verizon U620L Dashboard if you wish to launch and use the Dashboard then click Continue Introduction Read Me License Destination Select Installation Type Installation e Summary The installation was completed successfully Verizon U620L Dashboard has been successfully installed Please find Verizon U620L Dashboard app in Applications directory please launch the application Verizon U620L Dashboard will detect when a MiFi 4G LTE USB 620L Modem is connected to a USB port on this mac Please click to Continue Restart Verizon U620L Dashboard Installer Finish 59 Dashboa
7. These are just estimates ms data transfer amounts will vary Video calling application and setlings I use along vith newq may impact the 1 MB 1 024 H s re manic and n w l bili Yor a or Me data dota fiat has been doanloaded even thou you may not have 1 G5 1 024 M istened or watched the entre download Please r H check and manage your SEA A Can exceed 3 M5 r rap lcal y imense pages or Using high quailty Using graphical rections wenout satelite imagery qm o Verizon Data Calculator 46 Trip Planner Clicking on Trip Planner takes you to the interactive Trip Planner on the Verizon Wireless website where you can determine the global services you need when you travel and see if your device is covered To use the interactive Trip Planner Select where you are going in the Location panel Your choices are Country and Cruise Ship Type in country or cruise ship and select from the drop down tab Click Add to List Repeat for additional locations then click Next RESIDENTIAL BUSINESS WIRELESS Espa ol Store Locator ContactUs Sign In Register Cart DA Explore Shop My Verizon Support O Trip Planner Use our interactive Trip Planner to help you determine the global services you ll need and to see if your device is covered Location Where are you going 4 Country Cruise Ship Type in country or cruise ship and select from drop down e Click Add to List Repeat for ad
8. be sure to restart your computer and remove and reconnect your device 66 Common Problems and Solutions The following are some common problems and solutions My computer does not start when the device is inserted experience an error or a blank screen When this happens remove the device and restart the computer 67 Technical Support Customer Service For Customer Service while in the U S or Canada call 1 800 922 0204 Data Technical Support For additional information and technical support for Verizon Wireless devices you can visit the Verizon Wireless Data Technical Support page at http www verizonwireless com b2c support data jsp 68 Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Product Specifications General Name Model Approvals Weight Dimensions with USB folded out Chip Set Interface Type Technology Bands Technology Band Designation Environmental Operating Temperature Storage Temperature Relative Humidity Drop Vibration Stability MiFi 4G LTE Global USB Modem U620L USB620L FCC North America CDG 59 g 2 08 oz 83 mm x 35 mm x 11 4 mm 3 27 in x 1 38 in x 0 45 in QUALCOMM MDM9625 Type A USB Port LTE CDMA Rev A Rev 0 1XRTT US LTE Bands 13 4 2 5 Global LTE Bands 3 4 Quad band GPRS EDGE
9. Calculator 4 Dashboard Application Help amp Support Attend a Wireless Workshop CA Community Forums D About Welcome To Your tz Device Support Page amp User Guide E MiFi 4G LTE Global USB Some links take you Help to external content Modem U620L where data fees may apply Wireless Number 858 472 2316 NOVATEL WIRELESS by AE ee gt MiFi U620L Web UI Home Navigation Panel 14 Data Usage The Data Usage page allows you to obtain your current estimated data usage and to access Account amp Tools Click Data Usage on the Menu panel to display the Data Usage page and access information specific to your particular plan ull UC Verizon Wireless dd R u Data Usage A Estimated Data Usage as of Vi Data Usage 5 GB Data Plan 0 470 GB of 5 GB t Ses RE ee Billing cycle ends 04 06 2015 9 GPS Account amp Tools E My Verizon Ea Messages Data Calculator A Trip Planner About About My Usage Estimate Help Roaming charges or roaming minutes may not be included in your estimate Credits and adjustments to your account may not appear until your next billing statement and may not be reflected in your current balance Payments are applied to your account on the same day they are made NOVATEL WIRELESS Copyright 2015 Novatel Wireless Inc All rights reserved MiFi is a registered trademark of Novatel Wireless the creators and patent holders of MiF by Novatel Wireless
10. Dashboard Application kk kk KK kK kk kk k k kk a 51 SD oh YOU PO a ke nawek kan ay h401 5 4 Waya 64k dela d ne b d K sn a8 816 2 0x0004 ay6 4 JEW Ab Ad 51 Dashboard Operatii a s xsx 44 xak e 2ik kb l d a dak Alk ray h k anak d ar 9 aa W bd 54 SCD ON OA BB ae sane rar RR lg 57 Dashboard Operation csi scceesseasonndsdeeredees kk k kk ke kk k kk ee k ee e ee e e ee e 60 Install a 4G LTE SIM Card a dace ede keleka so mi rei a ara dl daya aha noces 63 TfrouDl shn OtiDn i i ss sms l 4408054540 k canes 09 Ea ee re 66 Common Problems and SOMOS SE a a kk kk k ee k e e ee ee e e e e 67 Technical SUDDO s s wa ku wa na w k al walan awa A halka War a EE a W5 Bab d da y os WA 68 Customer Service 44 k kk kk kk eee e e eee e e e e e e e e ele e ele e e e e e e e e ee e 68 Data Technical SUDDOF 4 d n n 34254 da d 2044 n doi as cation 68 Product Specifications and Regulatory Information 69 Prod ct Specifications Da aa kala al k kale ka eee a a ala a kal ax a ana lk D l a e d 70 CLS Se EEEE pene ee EE ewe eee ee E eed ee es eae eed 70 Technology BandS hW k pov eae pecan kk kk k k e le
11. GPS Over Wi Fi Drivers Click Save Changes 26 Messages The Messages page displays all existing Verizon system messages and allows you to delete messages individually or all messages at one time Unread messages are marked with a green message icon Es Network Status Connected Disconnect Session Time 00 hr 07 min alll Session Data 366 10 KB AE Home Bal Messages 619 379 4154 v Data Usage a 06 10 2015 10 32 54 AM Test message 4 619 379 4154 tt Settings a 06 10 2015 10 32 42 AM Test message 3 9 GPS 619 379 4154 06 10 2015 10 32 10 AM Test message 2 619 379 4154 Messages 4 2 06 10 2015 10 32 02 AM Test message 1 About Help NOVATEL WIRELESS Copyright 2015 Novatel Wireless Inc All rights reserved MiFi is a registered trademark of Novatel Wireless the creators MiFi U620L Messages 27 UC and patent holders of M Verizon Wireless 2 4 Unread 4 Messages Il Il Il Il Delete All Messages To delete existing messages To delete one message at a time click the trash can icon ii for each message you want to delete EZ Network Status Connected Disconnect Session Data 366 58 KB 7 fi Home Bal Messages 4 Unread 4 Messages t Data Usage 619 379 4154 06 10 2015 10 32 54 AM j Test message 4 619 379 4154 a Lo A Settings a 06 10 2015 10 32 42 AM Il Test message 3 9 GPS 619 379 4154 p Ss 06 10 2015 10 32 10 AM Hi Test message 2 61
12. Gotohttp www verizonwireless com support verizon u6201 Download the Verizon U620L Dashboard installation file to the Desktop To launch the installer double click the Verizon U620L Dashboard Installer icon Verizon U620L Dashboard Installer Icon When installer launches click Next fa Verizon U620L Dashboard InstallShield Wizard Welcome to the InstallShield Wizard for Verizon U620L Dashboard The InstallShield R Wizard will install Verizon U620L Dashboard on your computer To continue click Next WARNING This program is protected by copyright law and international treaties Verizon U620L Dashboard Installer 51 Select I accept the terms in this license agreement then click Next j Verizon U620L Dashboard InstallShield Wizard Es License Agreement Please read the following license agreement carefully READ THIS SOFTWARE LICENSE AGREEMENT LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE ACCOMPANIED BY THIS LICENSE AGREEMENT THE SOFTWARE BY INSTALLING AND USING THE SOFTWARE YOU ARE AGREEING TO BE Bound BY THE TERMS OF THIS LICENSE AGREEMENT IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE Agreement DO NOT USE THE SOFTWARE USING ANY PORTION OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS PERMITTED USES AND RESTRICTIONS ha I accept the terms in the license agreement Ido n
13. Home o Settings Networks SIM Software Update Advanced ut Data Usage Warning Le a Settings Changing these advanced settings may be harmful to the Stability performance and security of this USB Modem Q Ge Back Messages About Help NOVATEL WIRELESS MiFi U620L Settings Advanced Settings Warning Click Continue on the Advanced page to access Advanced page options 21 Change MiFi U620L Web UI Admin Password Clicking on Turn on password protection enables password protection in the MiFi U620L Use the remainder of the Admin Password section of the Advanced page to change the Admin Password This is the password you use to Sign In to Settings To change the Admin Password used to sign In to your MiFi U620L Modem Enter your current Admin password in the Current Admin Password box The default Admin password is admin Network status Connected Session Time 00 hr 20 min 524 02 KB verizon Session Data Mt Settings q l Home ND Data Usage Networks SIM Admin Password Turn on password protection LE Settings ces E Messages avout rep Set new Admin Password Current Admin Password New Admin Password Confirm new Admin Password Select security question Answer security question Preferences Include all Settings pages in password protection Include GPS page in password protection Turn off LEDs Turn off hardware reset button Loc
14. L 3 5 S User ID or Mobile Number family of 4 shares 10GB of data OK OK IK S40 PER LINE monthly access when you activate 4 lines Mo activation or upgrade fees Take Me To ACOCUN Onin A sae ae Actwate of Switch Dewce Add a New Denice Add Actcont Manger Analyze Account Cal Forwarding Change Address Your Account On the Go With the My Verizon Mobile App Change Features e view and pay your bill and make other changes to your wireless account and service with our free Change Flan bit App Leam Mone Change Email Address My Verizon Wireless To sign in to your My Verizon account and access your account options Type your User ID or Mobile Number in the User ID or Mobile Number field Select the desired option from the Take Me To drop down menu Coverage Map Clicking on Coverage Map takes you to the Coverage Locator on the Verizon Wireless website where you can view a detailed coverage map including Data Push to Talk 4G LTE Data Prepaid and Voice amp Messaging To display detailed information about Verizon Wireless coverage in your area U S Oo Type your Street Address City and State or Zip code in the appropriate field then click Search To limit the coverage areas by service type click the button by each service type desired then click Refresh Map Use the map navigation tools to adjust the size and location of the area displayed 42 J A y w g k po
15. Quad band UMTS HSPA CDMA 1xRTT EVDOrA 0 C to 45 C 32 F to 113 F 20 C to 65 C 4 F to 149 F 5 to 90 over operating temperature 1 meter drop no damage fully operational 5 Hz to 500 Hz 0 1 octave second 70 Regulatory Statements Federal Communications Commission Notice FCC United States Electronic devices including computers and wireless modems generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 of the FCC Rules and Industry Canada ICES 003 CAN ICES 3 B NMB 3 B These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a
16. checked for an update e Update status Displays the software update history To check for software updates click Check for Update Network status No Service Connect Session Time No Service Verizon Wireless Session Data A No networks available Change Settings Network Preferred network technology to Global to expand network search i Home Settings 7 uw Data Usage Networks SIM Software Update Advanced Current Software tt Settings Current software version 1 0 L1 206 M9x25MET 2 44 1 2015 04 03 10 55 58 Configuration version 114 NVT USB620 0 9 GPS Checked for update Never Update status Ea Messages Check for Update e About Update History Never updated NOVATEL WIRELESS ev Monet Vie cien MiFi U620L Settings Software Update 20 Advanced The Advanced section allows you to change the MiFi U620L Modem advanced settings The Advanced page provides network manual DNS SIM firewall MAC filter and LAN settings as well as options for configuring port filtering and forwarding applications IMPORTANT Changing the MiFi U620L Modem s Advanced settings can adversely affect stability performance and security of the MiFi U620L Modem Network status No Service Connect _ Session Time No Service Verizon Wireless Session Data A No networks available Change Settings Network Preferred network technology to Global to expand network search fl
17. in password wv protection Turn off LEDs v Turn off hardware reset button v Local IP address 192 168 1 1 This IP address is used to access this website 192 168 0 1 192 168 255 254 Save slag nges Restore Factory Defaults MiFi U620L Settings Answer Security Question Click Save Changes to accept and finalize all settings Click Confirm on the Confirm warning pop up window feu The MiFi U620L will restart when you click Confirm A message displays confirming that your password has been changed Ne The next time you sign in to MiFi U620L Settings you will need to use the new password 23 Set Preferences Use the Preferences section of the Advanced page to set password protection hardware and local IP address preferences for your MiFi U620L Modem To set password protection hardware and local IP address preferences for your MiFi U620L Modem Click Include all Settings pages in password protection if you wish to enable password protection for all Settings pages Preferences Include all Settings pages in v password protection Include GPS page in password v protection Turn off LEDs v Turn off hardware reset button v Local IP address 192 168 11 This IP address is used to access this website 192 168 0 1 192 168 255 254 Save yo Restore Factory Defaults MiFi U620L Settings Answer Security Question Click Include GPS page in password protec
18. port Some computers might orient the USB port so the device label faces down or sideways Do not force the device into the port as this might damage both the device and the port Position the modem as indicated in the following illustrations to maintain SAR compliance and to ensure proper performance This modem has been designed and tested to meet SAR compliance as outlined by the FCC If the modem is connected to USB ports other than those shown ensure that the device maintains a separation distance of at least 5 mm IMPORTANT The device must be positioned at 120 for optimal functionality Failure to maintain a position between the normal operating range of 110 130 will cause the device to stop functioning o 120 N 110 130 Actual Operating Position Normal Operating Range 120 110 130 1 seus If you are having difficulty inserting the device into your computer s USB port verify that you are inserting the device in the correct orientation and that you are using a Type A USB port While starting up the Status LED will illuminate solid amber then flash amber and green 8 Connecting to the Network and the Internet Getting started with your new wireless MiFi 4G LTE Global USB Modem U620L is simple Insert the modem into the USB Port open the computer s web browser type http my usb or 192 168 1 1 in the browser s address line and then press Enter You are now connected to the Internet and the MiFi
19. question field then click Ask it RESIDENTIAL BUSINESS WIRELESS Set Location Espa ol Store Locator 9 Contact Us Sign In Register Shop Support v My Verizon O HOME DEVICES amp TOPICS BROWSE v Sign In Register O ALL PLACES gt ADDITIONAL DEVICES amp PRODUCTS Gan Additional Devices amp Products iga Galaxy Camera Delphi Devices Ellipsis Jetpack 4G LTE Router Broadband Netbook Network Extender Actions About Share Ask Additional Devices Products MOOR 0 Recent Content Can ditch my landline internet service and use a network extender amp hotspot instead by spamelina a Actions 11 hours ago View feeds My Mifi hotspot has no battery on the screen It is not charging when i plug it into the wall or my by Arzae1620 laptop is the battery fried a 11 hours ago Verizon Support Community Forums Device Support Page amp User Guide Clicking on Device Support Page amp User Guide takes you to Wireless Support section on the Verizon Wireless website where you can access Top Device Questions Articles Community Advice and Features amp Apps 50 Using the Optional Dashboard Application The Verizon U620L Dashboard is an optional application that provides device status and usage information on your computer s desktop To use it you must first download and install the dashboard application Setup on Your PC To download and install the Dashboard on your PC computer
20. with FCC RF exposure requirements this modem should not be used in configurations that cannot maintain at least 5 mm from 72 users and bystanders For example this modem should not be used in certain laptop and tablet computers and configurations where the USB connectors are unable to provide or ensure the necessary separation is available between the modem and its users to satisfy compliance 120 N 110 130 Actual Operating Position Normal Operating Range 120 110 130 1 Please ensure that the modem is positioned as indicated in the illustrations to maintain SAR compliance and for proper performance This modem has been designed and tested to meet SAR compliance as outlined by the FCC If the modem is connected to USB ports other than those shown above please ensure the device maintains a separation distance of at least 5 mm NOTE The MiFi 4G LTE Global USB Modem U620L is not a handheld device D d autorisation du mat riel de la FCC PKRNVWMC679 IC ID 3229A U620 PN U620 Le modem sans fil est un metteur et receveur radio Il est con u et fabriqu pour ne pas d passer les limites d expositions a l nergie des fr quences radio RF mises par la commission f d rale des communications FCC du gouvernement des tats Unis Ces limites font partie de directives compl tes et constituent les niveaux d nergie RF permis pour l ensemble de la population Les directives sont fond es sur des normes mises au point
21. 20L Dashboard Verizon U620L Dashboard Installer Finish 53 Dashboard Operation To use the Verizon U620L Dashboard do the following To launch the Dashboard double click the Verizon U620L Dashboard icon on your Desktop Verizon U620L Dashboard Icon For proper operation of the Verizon U620L Dashboard you must first plug your MiFi U620L Modem into the USB port of your computer The following warning displays while the Dashboard is searching for your MiFi U620L Modem or if it is not plugged in Cou gi It may take several minutes while the Dashboard searches for and connects to your U620L Modem Please insert your U620L Modem into this computer s USB port If already inserted wait for startup to be completed Verizon U620L Dashboard Warning The Verizon U620L Dashboard displays after it connects to your U620L Modem U620L Dashboard li Verizon Wireless Connected Data usage is not available at this time t Settings About U620L Modem Verizon U620L Dashboard 54 The Data Usage section allows you to obtain your current estimated data usage for your MiFi U620L Click as needed to refresh the displayed data usage statistics Click Settings to access the MiFi U620L Web UI Home page to manage the settings for your MiFi U620L See Home on page 13 Click About U620L to view software version configuration version and wireless number information for your MiFi U620L
22. 9 379 4154 Ev Messages 4 gt 06 10 2015 10 32 02 AM Il Test message 1 About 8 CO Help NOVATEL WIRELESS ess Inc All rights reserved MiFi is a registered trademark of Novate MiFi U620L Messages Delete To delete all messages at one time click Delete All Messages at the bottom of the page Network Status Connected Disconnect Session Data 366 58 KB 7 AE Home Bal Messages 3 Unread 3 Messages 619 379 4154 u Data Usage a 06 10 2015 10 32 42 AM TI Test message 3 f 619 379 4154 TA tt Settings a 06 10 2015 10 32 10 AM Ti Test message 2 9 GPS 619 379 4154 _ ol 06 10 2015 10 32 02 AM m Test message 1 About Help NOVATEL WIRELESS MiFi U620L Messages Delete All 28 To delete all messages click Confirm when the confirmation dialog displays Are you sure you want to delete all of your messages Ez MiFi U620L Messages Deletion Confirmation After clicking Confirm the previously displayed messages no longer display in the Messages page se Network Status Connected Disconnect Session Data 366 58 KB g AE Home Ga Messages No Messages t Data Usage D te DE Le a Settings ET Q GPS amp About Help NOVATEL WIRELESS MiFi U620L Messages After Mass Deletion 29 About The About page allows you to view detailed information about the MiFi U620L Modem internet status device specific information diagnostics and troubles
23. ANT Do not connect the device to a USB hub as it might not provide sufficient power See the Quick Reference Guide included in the box To get started follow these steps confirm your computer meets the minimum system requirements See System Requirements on page 2 Your MiFi U620L Modem comes with a SIM card pre installed Should you need to swap out your SIM follow the instructions for installing an activated 4G LTE SIM Card See Install the 4G LTE SIM Card on page 64 Connect the MiFi U620L Modem to your computer See Properly Insert the Device in Your Computer on page 8 For computers running Windows 7 Windows 8 or Mac OS 10 5 of higher the USB drivers will install automatically Connect to the Internet See Connecting to the Network and the Internet on page 9 IMPORTANT The device requires an activated 4G LTE SIM with Verizon Wireless to function Inserting and Connecting Your Device Properly Insert the Device in Your Computer Open the USB connector Use your thumb to gently flip open the USB connector on your USB modem Be sure to avoid over extending the USB connector past its resistance point Avoid opening the USB connector with metal objects as this might damage the pins To properly insert the device Hold the device along the side edges and gently insert it into your computer s USB port On most computers insert the MiFi U620L with the label facing up It should fit easily into the
24. CATION SANS FIL VOUS M ME UNE TELLE ACTION POURRAIT ANNULER LA GARANTIE LE OVATION EST R GL L USINE LE CLIENT N A PAS LE CALIBRER OU LE R GLER CONTACTER LE SOUTIEN TECHNIQUE DE NOVATEL WIRELESS TECHNICAL SUPPORT POUR DES RENSEIGNEMENTS SUR L ENTRETIEN DU DISPOSITIF DE COMMUNICATION SANS FIL MISE EN GARDE DE LA FCC Les modifi cations qui ne sont pas approuv es express ment par la partie responsable de la conformit pourraient annuler le droit que l utilisateur a d exploiter cet quipement MODIFICATIONS La FCC exige que l utilisateur soit averti que toute modifi cation faite cet appareil sans l approbation expresse de Novatel Wireless Inc pourrait annuler son droit d utiliser cet quipement Renseignements sur l exposition aux fr quences radio et le d bit d absorption sp cifi que DAS Le DAS de ce produit a t valu et il respecte les directives de la FCC concernant l exposition aux ondes radio lectriques RF Exposure Specific Absorption Rate SAR Information This product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves FCC Equipment Authorization ID PKRNVWMC6201 CID 3229A U620 PN U620 Your wireless modem is a radio transmitter and receiver It is designed and manufactured not to exceed the exposure limits for radio frequency RF energy set by the Federal Communications Commission FCC of the U S Government These limits are part of comprehensive guidelines and establis
25. Modem m About U620L Modem Model MiFi U6 0L Manufacturer Novatel Wireless Inc SW Version L1 206 M9x25MET 2 44 Configuration Version 115 Wireless Number 656 761 4407 OK About U620L Modem About U620L Modem contains the following information Model Model number for the modem Manufacturer Name of the modem manufacturer Current SW Version Current software version for the MiFi U620L Modem Configuration Version Current configuration version for the MiFi U620L Modem Wireless Number Verizon wireless number assigned to the modem To close the Verizon U620L Dashboard click E U620L Dashboard E LL zz UG Verizon Wireless Connected Data usage is not available at this time 1 Settings About U620L Modem Close Verizon U620L Dashboard 55 System Tray Dashboard Operation Alternatively you can also launch and operate the Verizon U620L Dashboard from the System Tray located in the bottom right corner of Windows Click Es to reopen the Dashboard after closing it Mi il ts Windows System Tray To access and operate the Verizon U620L Dashboard from the System Tray right click the Dashboard context menu displays About U6b20L Dashboard Open Exit RA Start with Windows Check for application updates Windows System Tray You can perform the following functions from the Dashboard cont
26. ON ea a Ga eden eens 17 Sd R8EREDEMEEEE88BDOED 19 Software Update RE cess dare kak aan notes bag a kre w y anirark d d 2 dnd ad dare inn e w 4 d 4 20 AO Va C ee ed ta bend danse ed dik l o di 21 X gt ppobeobonnx_azggxn ZZ_Z_ r mmmmxaam g gm 25 ME 26 once duneeadecamneeenswrds E EE E steed eeases aces chee EEEE 27 o A bm aa eren 30 Bar SAS de e e r meme mdli 30 DAS AO jp e E EEA a 32 D TO O C sa aku k m n w942 05420401044545 EA 4A Ad 1 QO N D r Qi V0 de n h 33 Troubleshooting LOqgS a kk kk k kk k k k ek k k e k ek ee e ee e e 37 n 2r oOoO iiPeeeeerr bDRRRR RXBmbllPebPbpPpPldlHHPMY E Zw I M w Z w M wpmBMIMMMm MTMRRIHH HR ZR m e 40 ACCOUNT LOOL ee tata de 000 0 d O ia 0 41 My Verizon WITClGss kk kk kk kk kk kk kk k kk kk k k kk ek ek ee ek ek ee ee ee e ee 42 COVER a ee anaes dd de dia ii E 42 H lbe SUDDOM s a k 00 30084 1 sees d i ao Ae e 45 Data AIO a J ii iiM MM MMIMMMMMWAIAEnNnRnEnEnEonoRnRaRoIRnDn mne 46 TAD PAR a dd a ee a 47 Attend a Wireless Workshop ee k ee e e ee k ee 49 COPIE FORUINS 642 224 krasek 0 krerenayen n e a den dala lana dla Ade haaa h6 ana de SAWA A S w 50 Device Support Page amp User Guide 42 50 Using the Optional
27. RAFTH UG U620L VZW 30Jun2015 Please visit www verizonwireless com for the latest information about your device Contents Getting SEAT ne ea nes uen ce l n ba d cc _rrlmmmmmmmmm mmmmmm_p gxnm 2 Package Contents xa ss saa nA kan 042404414 05 3 heat lk ke yak adhe EREKE IEEE 4 Jn9L Ld kes 2 System RECUIRGINGININS 22 kk k k kk k k kk kk kk kk kk ek k kelek ke e eee ee ee e e e e e ee cee 2 Osea Xwo a WR aR r rm 3 Status amp Data Used Indicators ooo 4 kk k kk kk k kk kk kk kk k kk k ak k k k k ek eee e 4 Car nd for Your Devies ne ana aa lk ado ay eci danka aw ar a kk dla e a 5 Using the MiFi U620L sesesesesesesesesesesesesesesesesesesesesese Using the MiFi U620L Modem for the First Time 7 Inserting and Connecting Your Device 5 k k k dise sa dass sise soso ile 8 Properly Insert the Device in Your Computer kk cece cece K k kk kk k kk k kk ek 8 Connecting to the Network and the Internet 9 Properly Remove the Device from Your Computer 0 11 MiFi Web User Interface KK KK KK KK KK KK KK k k k kk k kek ee 12 nj ST XS X_nrUn gx lr rhrhrhrhrr eaeuecaoeaeere ceseesse ac 13 Navigation Panel i a a 44340 ds io a Gi ee 14 BARS ZE 15 SOS a a a ee E me one 16 N
28. U620L Web UI home page IMPORTANT Installation must be performed within a 4G Mobile Broadband and or Mobile Broadband coverage area When you access the MiFi U620L Web UI for the first time you must designate the preferred connection method for your MiFi U620L Modem Welcome to your MiFi U620L Please select your connection preference Automatically Connect Your device will automatically establish a data connection each time it is inserted Automatically Connect Except when Roaming When roaming the Connect and Disconnect button are used to manage your data connection Manually Connect Always use the Connect and Disconnect button to manage your data connection The charge for data transmitted and received while roaming can be as high as 20 48 per MB Please check your price plan for the applicable charges in the location where you plan to access the service To check your usage please go to the My Verizon Wireless link on the Home page Data usage charges will apply for accessing this link in accordance with your price plan When auto connect is turned on you will be automatically connected and remain connected when w a network is available This Web page is not required to connect to the network and the By selecting Save Changes you are agreeing to the disclaimer above Save Changes Welcome to your MiFi U620L Connection Preferences To set your connection preference select one of the following options e Auto con
29. Use only when a non Verizon SIM is inserted e Save Changes Use to activate and save new settings Network status Ready to connect Connect Session Time 1 X Verizon Wireless Session Data Le i 7 Settings ft Home 9 8 Networks SIM Software Update Advanced ut Data Usage eh IP Passthrough is always used The network IP address is assigned to your computer not to your MiFi U620L a Settings Connection Preference Auto connect v Manual you must use the Sonnec Discomect butto 9 GPS Preferred Network Technology Global gt Manual Network Selection Not available n GSM UMTS HSPA networks use this feature t pecify the network t etn Select Network Abou Hide More Options 4G LTE APN vzmmemet autlon Changing the APN may cause loss of data connectivity Restore Default APN GSM UMTS HSPA APN This APN is used only when anon Zor inserted NOVATEL WIRELESS by Sere el Areen MiFi U620L Settings Networks 17 To change your connection preference Select one of the following options e Auto connect Automatically connect to the network when you insert the MiFi U620L into your device e Auto connect if not roaming Automatically connect to the network when you insert the MiFi U620L into your device only if it is not roaming e Manual Connection Manually connect to the network when you insert the MiFi U620L into your device To manually connect to the network you must use the Connect Disc
30. al IP address Restore Factory Defaults NOVATEL WIRELESS Software Update Verizon Advanced e If enabled you must set a password and security question Password must be atleast 6 characters What is your date of birth mm dd yyyy what is your mother s maiden name What is the name of the street you grew up on The security question is used if the forgotten 192 168 1 1 dress is used to access this Ir website 192 168 0 1 192 168 255 254 Save Changes by Novatel Wireless MiFi U620L Settings Change Admin Password Enter your new password in the New Admin Password box Re enter your new password in the Confirm new Admin password box Select a security question from the Select security question drop down menu Enter the answer to the selected security question in the Answer Security Question field 22 Settings A Networks SIM Software Update Advanced Admin Password Turn on password protection v If enabled you must set a password and security question Set new Admin Password v Current Admin Password New Admin Password _ Password must be atleast 6 characters Confirm new Admin Password _ Select security question What is your date of birth mm w The security question is used if the password is forgotten Answer security question Preferences Include all Settings pages in v password protection Include GPS page
31. and the By selecting Save Changes you are agreeing to the disclaimer above Connection Preferences Save Changes Click OK to accept and finalize the connection preference settings Changes Saved x Your preferences have been set successfully and your MiFi U620L is now ready for use To easily monitor your MiFi U620L status directly on your desktop download the Dashboard under Account amp Tools on the Home screen ms Connection Preferences Changes Saved 10 Properly Remove the Device from Your Computer IMPORTANT Be sure to disconnect from the network and quit the MiFi Web UI before you remove the device from your computer Disconnecting from the network and quitting the software avoids potential problems such as automatic shutdown or screen freezing Windows The U620L Modems USB technology allows you to safely remove the device at any time when you are not connected to the network End your Mobile Broadband session by selecting Disconnect from the MiFi Web UI Exit and close the MiFi Web UI Gently grip the MiFi U620L Modem on both sides and pull straight out to avoid damaging the USB connectors Mac OS X End your Mobile Broadband session by clicking Disconnect in the MiFi Web UI home page Exit and close the MiFi Web UI Click the eject icon to the right of the U620L Modem icon in the left column of the Finder window to eject the device Gently grip the U620L Modem on b
32. ceptables d un appareil digital de Classe B conform ment l article 15 du r glement de la FCC et la NMB 003 d Industrie Canada CAN ICES 3 B NMB 3 B Ces limites sont con ues pour fournir une protection raisonnable contre le brouillage pr judiciable lorsque l quipement est utilis dans un environnement r sidentiel L quipement g n re de l nergie des fr quences radio et est con u pour tre utilis conform ment au guide de l utilisateur du fabricant Toutefois rien ne garantie qu il n y aura aucune interf rence dans un endroit donn Si l quipement est la cause de brouillage pr judiciable de la r ception d une radio ou d une 71 t l vision ce qui peut tre d termin en allumant et en teignant l appareil essayez de corriger le brouillage l aide de l une des mesures suivantes e Changer l orientation ou la position de l antenne de r ception e Augmenter la distance entre l quipement et le r cepteur e Contacter le d taillant ou un technicien radio ou de t l vision Cet appareil est conforme l article 15 du r glement de la commission f d rale des communications FCC L utilisation est soumise aux deux conditions suivantes Cet appareil ne doit pas causer de brouillage pr judiciable Cet appareil doit accepter l interf rence re ue y compris l interf rence qui pourrait causer une op ration ind sir e MISE EN GARDE NE PAS TENTER D EFFECTUER L ENTRETIEN DU DISPOSITIF DE COMMUNI
33. circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE U620L IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT VERIZON WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE FCC CAUTION Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Verizon Wireless Inc may void your authority to operate the equipment Avis de la commission f d rale des communications FCC Etats Unis Les appareils lectroniques y compris les ordinateurs et les modems sans fil g n rent de l nergie RF en lien avec leur fonction pr vue et sont donc soumis aux reglements de la FCC L quipement a t test et s est qualifi l int rieur des limites ac
34. data fees may apply NOVATEL WIRELESS MiFi U620L Web Ul Home sexe The next time you sign in to MiFi U620L Settings you will need to use the new password MiFi U620L Home displays the following session connection information e Network status Indicates your current network connection status Connected Disconnect Click Disconnect if you are currently connected to the network and wish to disconnect e Session Time The total amount of time connected to the network during this current session e Session Data The total amount of data received from and transmitted to the network during this current session e You have a new message This notification displays when you have a new message To view messages click View Message to access the Messages page See Messages on page 27 13 Navigation Panel The Navigation Panel allows you to quickly access commonly used links for your MiFi U620L Modem It contains the following quick link menu options e Data Usage See Data Usage on page 16 e Settings See Settings on page 16 e GPS See GPS on page 25 e Messages See Messages on page 27 e About See About on page 30 e Help See Help on page 40 Network Status Connected Disconnect Session Data 366 10 KB A You have a new text message View Messages Account amp Tools D Data Usage Settings 9 GPS Ga Messages EB a My Verizon Wireless a Coverage Map Data
35. demarks of Novatel Wireless Inc by Novatel Wireless About MiFi U620L Device Info 32 Diagnostics The Diagnostics page shows information about the MiFi U620L firmware and other system level information You can also view the system log This page is used mostly for troubleshooting and is not required for normal operation The Diagnostics page contains the following sections e Modem See Modem on page 34 e 4G LTE Network See 4G LTE Network on page 35 e GSM UMTS HSPA Network See GSM UMTS HSPA Network on page 35 e 3G Network eHRPD EVDO 1xRTT See 3G Network eHRPD EVDO 1XRTT on page 36 Network status Connected Disconnect Session Time 00 hr 35 min l LUC Verizon Session Data 1 22 MB A u2 amp About a Internet Status Device Info Diagnostics Troubleshooting Logs D Data Usage This detailed information is used only for troubleshooting and technical support Le a Settings Modem Phone number MDN 858 761 4407 0 GPS IMEI 9900 0092 7973 810 IMEISV 9900 0092 7973 8100 Ea Messages MEID FW version 9x25MET 2 44 1 2015 04 03 10 55 58 ICCID 89148000001497024132 Help MIN MSID 8587614407 ESN 80C2B74E Home SID 4 ERI version 5 PRL version 15376 4G LTE Network Status Available Network operator Verizon Signal strength RSRP 113 dBm SNR 12 Band 13 Roaming No About MiFi U620L Diagnostics 33 Modem The Modem section has the following options Phone number MDN
36. ditional locations Show me what need Verizon Trip Planner Enter Location Select how you want to keep in touch in the Communication panel Choose any combination from Voice Messaging Smartphone Wireless Internet and Tether Hotspot 47 Click Next Trip Planner Use our interactive Trip Planner to help you determine the global services you ll need and to see if your device is covered Location Communication Devices I am traveling to How do you want to keep in touch Italy France O Voice Messaging Spain Smartphone Wireless Internet C Tether Hotspot Verizon Trip Planner Enter Communication Type 48 Attend a Wireless Workshop Clicking on Attend a Wireless Workshop takes you to the Verizon Wireless website where you can sign up for classes taught by Verizon experts to learn everything you need to know about your MiFi U620L Modem To attend a Wireless Workshop e Select Help amp Support gt Attend a Wireless Workshop on the MiFi U620L Web Ul Home page to display the Wireless Workshops page e Enter your Zip Code into the Enter Zip Code field or select a City and State from the dropdown menu e Click View Workshops to display a list and description of available in store workshops in your selected location e Toregister choose a location and time from the available options then click Register e Enter the required information on the Registration form then clic
37. e Public Land Mobile Network Cell ID The value identifies the cell tower currently in use RSSI Indicates the RSSI for the GSM UMTS HSPA signal RSSI is a measure of signal strength in decibels relative to one milliwatt Roaming Indicates if the current connection is a roaming connection GSM UMTS HSPA Network Status Not Available Network operator Technology PLMN ID Cell ID RSSI Roaming About MiFi U620L Diagnostics GSM UMTS HSPA Network 35 3G Network eHRPD EVDO 1xRTT The 3G Network eHRPD EVDO 1xRTT section has the following options Status Status of the network Disabled Not available or Available Field Test This function is not available for the MiFi U620L Modem Network operator The vendor that currently provides wireless access RSSI 1x Indicates the RSSI for the 1xRTT signal RSSI EVDO Indicates the signal strength for the EVDO eHRPD signal Technology The type of technology used to connect to the Internet Ec lo A measure of how clean the signal is and is a type of signal to noise ratio SID System identifier for the network Roaming Indicates if the current connection is a roaming connection 3G Network eHRPD EVDO 1xRTT Status Not Available Network operator RSSI 1X RSSI EVDO Technology Ec lo SID Roaming About MiFi U620L Diagnostics 3G Network 36 Troubleshooting Logs The Troubleshooting Logs
38. e at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near medical and life support equipment Do not operate your modem in any area where medical equipment life support equipment or near any equipment that might be susceptible to any form of radio interference In such areas the host communications device must be turned off The modem can transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure that the host device is turned off and your modem is removed from the USB port prior to boarding aircraft in order to comply with these regulations The modem can transmit signals that could interfere with various onboard systems and controls Whil
39. e operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so will detract from the driver or operator s control and operation of that vehicle In some countries operating such communications devices while in control of a vehicle is an offense 75 Electrostatic Discharge ESD Electrical and electronic devices are sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software is not operational after an ESD occurrence then restart your computer 76 Glossary 3G Third Generation 3G refers to the third generation of mobile telephony technology 4G LTE One of several competing 4G standards LTE Long Term Evolution is a standard of wireless communication of high speed data for mobil phones and data terminals APN Access Point Name The APN is an alohanumeric string that identifies the particular network service that is being accessed These are used by GPRS and UMTS networks Broadband High capacity high speed transmission channel with a wider bandwidth than conventional modem lines Broadband channels can carry video voice and data simultaneously CDMA Code Division Multiple Access It is the underlying channel access method used by some mobile phone standards DNS Domain Name Syst
40. em A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol ESN Electronic Serial Number A unique 32 bit number embedded in a wireless device that identifies the device Firewall A hardware or software boundary that protects a network or single computer from unwanted outside traffic Firmware A computer program embedded in an electronic device Firmware usually contains operating code for the device Gateway A network point that acts as an entrance to another network that uses a different protocol GPRS General Packet Radio Services A system used by GSM mobile phones for transmitting IP packets It also provides support for WCDMA based 3G networks GPS Global Positioning System A radio based navigation system that allows users to determine their location The device uses satellite data to calculate its position Commonly used in mapping and navigation systems HTTP Hypertext Transfer Protocol An application level protocol for accessing the World Wide Web over the Internet ICCID Integrated Circuit Card IDentification A serial number stored in and engraved or printed on a SIM card that internationally identifies the card IP Internet Protocol The mechanism by which packets are routed between computers on a network IP address Internet Protocol address The address of a device attached to an IP network TCP IP n
41. enu Click Start with Mac if you wish to start the Verizon U620L Dashboard when the Mac starts Click Check for application updates if you wish to automatically check for application updates 62 Install a 4G LTE SIM Card Your MiFi U620L comes with a SIM card pre installed Should you need to swap out your SIM follow these instructions To open the case and install the 4G SIM Card Open the protective cover on the back of the MiFi U620L by pressing gently on the cover with your thumb and sliding the door off Insert the 4G LTE SIM Card with the contact points typically gold colored facing toward the USB modem Position the card with the notched corner as circled below and slide the card into the SIM slot Gently push the 4G LTE SIM Card forward until the spring catches and the card remains securely in the slot 63 Replace the back cover and snap into place The SIM Card must remain in the wireless device when in use Should your SIM Card be lost or damaged visit verizonwireless com myverizon to order a replacement SIM Card You can also call 1 800 922 0204 to speak with a Customer Service Representative For toll free support outside of the U S call 1 908 559 4899 for 24 7 global support For additional information about 4G SIM Cards visit verizonwireless com 4GSIM A Subscriber Identity Module SIM Card is a smartcard that houses personal information such as your mobile phone
42. er Identity Module SIM card The SIM card inside your MiFi U620L Modem can be locked with a PIN code for additional security If locked the PIN code must be entered before the MiFi U620L Modem can connect to the Internet The SIM menu takes you to the SIM page The SIM menu has the following options e SIM PIN Lock feature Indicates whether or not the PIN lock feature is in use If ON the PIN lock has been turned on and the SIM PIN must be entered in order to connect to the mobile network If OFF the PIN lock feature is not turned on and the SIM PIN is not required e SIM Status Indicates the current status of the SIM card Possible values include Ready This is the normal state The SIM PIN is not used PIN Locked The SIM PIN must be entered before you can use the mobile network PUK Locked The PUK for the SIM must be entered in order to continue The PUK can be obtained from your service provider Unlocked The SIM PIN is needed but has already been entered No SIM No SIM was detected If you do have a SIM check that it is inserted correctly SIM Error A SIM was detected but it did not respond as expected and cannot be used e Desired Action Allows you to turn the PIN lock feature ON OFF e Enter current PIN Type the desired PIN in the Enter current PIN field The default PIN is 1111 e Save Changes Use to activate and save new settings Network status No Service Connect S
43. erved MIFi is a registered trademark of Novatel Wireless the creators and patent holders of MiFi MiFi U620L Help Page 40 Account amp Tools The Account amp Tools menu contains the following options e My Verizon Wireless See My Verizon Wireless on page 42 e Coverage Map See Coverage Map on page 42 e Data Calculator See Data Calculator on page 46 e Trip Planner See Trip Planner on page 47 m Network status Connected Disconnect Session Time 01 hr 06 min LUC Verizon Wireless Session Data 5 65 MB i i Home Account amp Tools 5 My Verizon Wireless V Data Usage a Coverage Map 5 Data Calculator Settings Help amp Support 8 Attend a Wireless 9 GPS Workshop Community Forums Ba Messages Device Support Page amp User Guide amp About Welcome To Your Some links take you to external content vr MiFi 4G LTE Global USB U620L ae Wireless Number 858 761 4407 NOVATEL WIRELESS MiFi U620L Web Ul Home Account amp Tools 41 My Verizon Wireless Clicking on My Verizon Wireless takes you to the Verizon Wireless website where you can manage your wireless service sign in to your account or watch videos to learn more about your MiFi U620L Modem My Verizon At Your Service Ts hipisi each way li mal your wireless peiit Online and onthe go adi Families al Gi line pair Wale our videos lt kam more aboul your device and what My e E T M 0 R 3 F 0 R
44. ession Time No Service Verizon Wireless Session Data amp A No networks available Change Settings Network Preferred network technology to Global to expand network search gt gt n d amp n M Sett gs Networks SIM Software Update Advanced 41 Data Usage For additional security the SIM card inside this device can be locked with a PIN code When locked the PIN Le A Settings code must be entered before you can connect to the Intemet fthe PIN Lock feature N yo u ed t nter the SIM PIN every time t Sevice iS powered or f jock ust rt J N l SIM PIN Lock feature Off Q crs SIM Status Ready Ba Messages Desired Action Tum on PIN lock About Enter current PIN 3 attempts remain until your SIM is permanently locked amp Entering an incorrect PIN too often will permanently lock your SIM and you will be unable to use this device You will need to contact Verizon customer support to unlock the SIM Save Changes NOVATEL WIRELESS MiFi U620L Settings SIM IMPORTANT Entering an incorrect PIN will lock the SIM The default PIN is 1111 19 Software Update The Software Update page contains the following sections e Current software version Displays information for the current software version date of last check for updates and the number of updates currently available e Checked for update Displays the date of the last software update Never is listed if you have never
45. etwork LAN Local Area Network A type of network that lets a group of computers all in close proximity such as inside an office building communicate with one another It does not use common carrier circuits though it can have gateways or bridges to other public or private networks 78 LTE Long Term Evolution A set of enhancements to UMTS moving toward 4G that will provide high throughput low latency plug and play and seamless connection to existing networks such as GSM cdmaOne etc MEID Mobile Equipment IDenti er A globally unique number for a physical piece of mobile station equipment MSID Mobile Station IDentifier A number for a mobile phone that identifies that phone to the network These numbers are carrier specific Network Technology The technology on which a particular network provider s system is built such as GSM HSPA CDMA EDGE and EVDO Port A virtual data connection used by programs to exchange data It is the endpoint in a logical connection The port is specified by the port number PUK code Pin Unlock Key A PUK is required when you enter an incorrect PIN 3 times After entering the wrong PIN 3 times the SIM card is disabled Rev A CDMA EV DO Rev A is a leading edge wireless technology with higher data rates and higher system capacity It is a fully backward compatible standard and remains interoperable with deployed EV DO networks and devices around the world The i
46. ext menu displays Click About U620L Dashboard to view software version and release date information for your MiFi U620L Modem m About U620L Dashboard Ub20L Dashboard Published by Novatel Wireless Inc Version 1 0 0 8 Released 6 7 2015 OK About U620L Dashboard Click Open to open the Verizon U620L Dashboard Click Exit to exit the Dashboard context menu Click Start with Windows if you wish to start the Verizon U620L Dashboard when Windows starts Click Check for application updates if you wish to automatically check for application updates 56 Setup on Your Mac To download and install the Dashboard on your Mac computer Gotohttp www verizonwireless com support verizon u6201 Download the Verizon U620L Dashboard installation file to the Desktop Tolaunchtheinstaller double click the Verizon U620L Dashboard Installer icon When installer launches click Continue Welcome to the Installer Introduction This installer will guide you through the process of installing the hs Verizon U620L Dashboard License a NNN The Verizon U620L Dashboard application allows you to monitor Destination Select your MiFi 4G LTE USB 620L Modem Installation Type Please click Continue to read basic installation notes Installation Summary Continue Verizon U620L Dashboard Installer 57 Select I accept the terms in this license agreement then click Save e 2 In
47. for normal operation Turn on logs v Delete system log After 3 days w Ifthe system log is full then the oldest data is discarded regardless of this setting Save Changes EE About MiFi U620L Logs Save Changes 37 Turn Off Logs To turn off system logs Clear the checkbox next to Turn on logs About E Internet Status Device Info Diagnostics Troubleshooting Logs Logs are for troubleshooting and are not needed for normal operation Turn on logs Delete system log After 3 days Ifthe system log is full then the oldest data is discarded regardless of this setting Save Changes About MiFi U620L Logs Turn Off Click Save Changes About a Internet Status Device Info Diagnostics Troubleshooting Logs Logs are for troubleshooting and are not needed for normal operation Turn on logs F Delete system log After 3 days Ifthe system log is full then the oldest data is discarded regardless of this setting About MiFi U620L Logs Save Changes Delete System Log To delete a system log Select the checkbox next to Turn on logs About 7 Internet Status Device Info Diagnostics Troubleshooting Logs Logs are for troubleshooting and are not needed for normal operation Turn on logs Delete system log After 3 days w lf the system log is full then the oldest data is discarded regardless of this setting Save Changes About MiFi U620L Logs Turn On 38 Select t
48. for your MiFi U620L Modem Model MiFi U620L Manufacturer Novatel Wireless Inc SW Version 1 0 L1 211 M9x25MET 2 44 3 Configuration Version 114 NVT USB620 0 Wireless Number 656 472 2316 OK About U620L Modem About U620L Modem contains the following information Model Model number for the modem Manufacturer Name of the modem manufacturer Current SW Version Current software version for the MiFi U620L Modem Configuration Version Current configuration version for the MiFi U620L Modem Wireless Number Verizon wireless number assigned to the modem To close the Verizon U620L Dashboard click ES U620L Dashboard E LI Verizon Wireless Connected Data usage is not available at this time About U620L Modem Close Verizon U620L Dashboard 61 System Tray Dashboard Operation Alternatively you can also launch and operate the Verizon U620L Dashboard from the Finder Click Destboe 99 Des sop context menu displays You can perform the following functions from the Dashboard context menu displays Click About U620L Dashboard to view software version and release date information for your MiFi U620L Modem w About U620L Dashboard U620L Dashboard Published by Novatel Wireless Inc Version 1 0 0 8 Released 6 7 2015 OK About U620L Dashboard Click Open to open the Verizon U620L Dashboard Click Exit to exit the Dashboard context m
49. h permitted levels of RF energy for the general population The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for wireless devices including mobile USB Modems and wireless modems uses a unit of measurement known as the Specific Absorption Rate or SAR Tests for SAR are conducted using standard operating positions reviewed by the FCC with the device under test transmitting at its highest certified power level in all frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the USB modem while operating can be well below the maximum value This is because the USB modem is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before this device is made available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations as required by the FCC for each model CAUTION This USB modem is approved for use in normal size laptop computers only To comply
50. he Device Info page contains detailed information about the MiFi U620L Modem The Info page contains the following sections e Manufacturer The manufacturer of the MiFi U620L e Model The model number or name of the MiFi U620L e Software version The current MiFi U620L software version e Configuration version The MiFi U620L operating system OS including its components version Click Show Software Components to display the following device information e Modem FW version The current modem firmware version e Web Ul version The web user interface version e PRI version The configuration version currently applied to the MiFi U620L Click Hide Software Components to hide device information di Home wi Data Usage tt Settings Q GPS Ea Messages Help NOVATEL WIRELESS Network status Connected e j w Session Time 00 hr 20 min l LUC Session Data 308 60 KB D About Internet Status Device Info Diagnostics Troubleshooting Logs Manufacturer Novatel Wireless Inc Model MiFi U620L Software version Configuration version Hide Software Components Modem FW version Web UI version PRI version Resta 1 0 L1 206 M9x25MET 2 44 1 2015 04 03 10 55 58 114 NVT USB620 0 9x25MET 2 44 1 2015 04 03 10 55 58 1 206 0000 115 Verizon Wireless MiFi the MiFi logo Novatel Wireless and the Novatel Wireless logo are trademarks or registered tra
51. he appropriate time period for the deletion of system logs from the dropdown menu next to Delete system log The choices are after 1 4 days If the system log is full then the oldest data is discarded regardless of this setting About 7 Internet Status Device Info Diagnostics Troubleshooting Logs Logs are for troubleshooting and are not needed for normal operation Turn on logs v data is discarded regardless of this Delete system log After 3 days If the system logis full then the oldest After 1 day setting After 2 days Mrs dye After 4 days About MiFi U620L Logs Set Delete System Log Click Save Changes 39 Help The Help page has the following options FAQ Contains links to answers for Frequently Asked Questions as well as directions about the operation and use of the MiFi U620L Modem Support Contains Quick Links and Self Service Support sections with links to the same options available in Account amp Tools See Account amp Tools on page 41 and Help amp Support See Help amp Support on page 45 ae verizon r Home vi Data Usage Le A Settings Q GPS Messages About Help NOVATEL WIRELESS Metro tu Connect Session Time O0 hr 54 min LI mal Session Data 1 94 MB Help FAQ Support Verizon What do the LED colors mean How do use GPS bej Herat l Wireless Copyright 2015 Novatel Wireless Inc All rights res
52. hooting logs The About page contains the following menu options e Internet Status See Internet Status on page 30 e Device Info See Device Info on page 32 e Diagnostics See Diagnostics on page 33 e Troubleshooting Logs See Troubleshooting Logs on page 37 Internet Status The Internet Status page shows MiFi U620L Modem settings and status and contains the following sections e Status See Status on page 31 e IPv4 See Pv4 on page 31 e IPv6 See IPv6 on page 31 e View Internet Sessions See View Internet Sessions on page 31 Network status Connected Session Time 00 01 12 42 al LT Hi Verizon Wireless Session Data 46 72 MB i Home About a Internet Status Device Info Diagnostics Troubleshooting Logs t Data Usage Status Connected Settings Network name Verizon Wireless Technology LIE 9 GPS Roaming No Time connected 00 01 12 42 Received 42 01 MB Ea Messages Transmitted 4 72 MB Total 46 72 MB CL About IPv4 Help IP Address 100 70 123 60 Mask 255 255 255 248 Gateway 100 70 123 61 DNS 2001 4888 65 00198 224 17 1 135 IPv6 IP Address 2600 1012 b14b a97 2255 75b1 26cb 1346 View Internet Sessions NOVATEL WIRELESS by Novatel Wireless About MiFi U620L Internet Status 30 Status The Status section has the following options IPv4 Status The status of the Internet connection usually Connected or Disconnected Network name
53. ice Rate Global Data Pay as you Go Text Rate Data Networks Voice Networks Your Device Per Min Plan data rate Technology Standard 1 29 25 100MB 0 020 KB 0 50 send GPRS UMTS HSPA GSM Dual 1xRTT 1xEVDO Value Plan 0 99 20 48 MB 0 05 receive ie han Standard 1 29 25 100MB 0 020 KB 0 50 send GPRS UMTS HSPA GSM Dual 1xRTT 1xEVDO Value Plan 0 99 20 48 MB 0 05 receive E Prga and Standard 1 29 25 100MB 0 020 KB 0 50 send GPRS UMTS HSPA GSM Dual 1xRTT 1xEVDO Value Plan 0 99 20 48 MB 0 05 receive a n and Verizon Trip Planner Options 44 Help amp Support When you click Help amp Support from the Home page or from the Help gt Support page you can access the following options e Attend a Wireless Workshop See Attend a Wireless Workshop on page 49 e Community Forum See Community Forums on page 50 e Device Support Page amp User Guide See Device Support Page amp User Guide on page 50 45 Data Calculator Clicking on Data Calculator takes you to the Data Usage Calculator on the Verizon Wireless website where you can calculate your MiFi U620L usage to determine which plan will best meet your needs To use the Data Calculator to select the best Verizon plan to meet your needs e Select your device type at the top of the page Your choices are 3G and 4G Smartphones 3G Mobile Broadband and 4G Mobile Broadband e Select the correct usage amounts from each category includ
54. id No network available White rn Solid No SIM or SIM error WHEN CONNECTED Green Bi Solid Device ready to use Home network No network activity sexs While starting up the Status LED will illuminate solid amber then flash amber and green Blinking Home network available Network activity Amber E Solid Roaming network available No network activity Blinking Roaming Network activity White N Blinking SW Update in progress Data Used OFF ji Data Usage information is not available Green E Solid Data Usage lt 80 Amber a Solid Data Usage 80 89 Red r Solid Data Usage 90 99 Blinking Data Usage 100 or greater Caring for Your Device Like any electronic device the modem must be handled with care to ensure reliable operation Verizon Wireless recommends the following guidelines Protect the device from liquids dust and excessive temperatures Do not apply adhesive labels to the device they might cause the device to overheat or alter antenna performance The USB connector should plug easily into your computer s standard type A USB port Forcing the device into a port might damage the connector Remove the device from your computer before transporting it Store the device in a safe place when not in use Using the MiFi U620L Using the MiFi U620L Modem for the First Time Inserting and Connecting Your Device Using the Optional Dashboard Application Using the MiFi U620L Modem for the First Time IMPORT
55. ing and technical support Modem Phone number MDN 858 761 4407 IMEI 9900 0092 7973 810 IMEISV 9900 0092 7973 8100 MEID FW version 9x25MET 2 44 1 2015 04 03 10 55 58 SIM status Ready ICCID 8914800000 1497024132 MIN MSID 8587614407 ESN 80C2B74E Home SID 4 ERI version 5 PRL version 15376 About MiFi U620L Diagnostics Modem 34 4G LTE Network The 4G LTE Network section has the following options Status Status of the network Disabled Not available or Available Network operator The vendor that currently provides wireless access Signal strength Indicates the signal strength for LTE SNR A measure of signal quality the higher the number the better the signal Band Band number being used in the 4G LTE network Roaming Indicates if roaming is currently being used 4G LTE Network Status Available Network operator Verizon Signal strength RSRP 113 dBm SNR 12 Band 13 Roaming No About MiFi U620L Diagnostics 4G LTE Network GSM UMTS HSPA Network The GSM UMTS HSPA Network section has the following options Status Status of the network Disabled Not available or Available Network operator The vendor that currently provides wireless access Technology The current technology in use for the GSM WCDMA HSPA network Possible values from slowest to fastest are GPRS EDGE UMTS HSDPA HSUPA HSPA and HSPA DC PLMN ID The name and or ID of th
56. ing email web access streaming music and video uploading and downloading photos 4G VoIP if applicable video calling and online gaming Data Usage Calculator Calculate your device usage to figure out which plan will best meet your needs Select Your Device 3G and 4G Smartphones 3G Mobile Broadband 4G Mobile Broadband a The Essentials Total Monthly Data Usage E Mail 1 46 MBimo Ne les RS How many text only emalis do you send Web Access Internet and Intranet 0 MBmo Ha a R How many web pages do you visit Other Data Tasks v Stream Music 0 MBimo JJ How much time do you spend streaming music 5 mins 15 mins 1 hr 2 hrs Per Day v 2G5 gt Stream Video 0 MBimo is How much time do you spend streaming videos 0G5 gt aa Upload and Dowr load Photos 1 46 GBimo How many photos do you upload and download How much data is it for 4G Mobile Broadband N 4G VolP 0 MBimo Email text only 10 KB Typical Web Page Lookup 1 M5 7 O How long do you speak on an Internet protocol network Audio S ng 50 MEJhr Video Streaming Standard def 650 MB hr N Video Calling 0 MBimo Video Streaming High Daf 2 Gmr How long do you speak with video on an Internet protocol network amy Digital Photo HI R2E 5 MB 4G VoIP 45 MBvhr j Video Calling Average Bandwidth gt Online Games 0 MBimo 480 MBvhr o How much time do you spend playing online games Video Calling High Bandwidth 720 MB hr Online gaming 5 MBmr
57. ion about Verizon Wireless international coverage O Type your Street Address City and State or Zip code in the appropriate field then clickthe magnifying glass icon To limit the coverage areas by service type click the button by the service type desired Use the map navigation tools to adjust the size and location of the area displayed Select what device you will take with you from the Devices panel Select the brand from the Select Brand drop down menu and the model from the Select Model drop down menu 43 Click Show me what I need to display an overview of your trip information RESIDENTIAL BUSINESS WIRELESS Espa ol Store Locator ContactUs Signin Register amp Cart verizon Explore Shop MyVerizon Support O Trip Planner Use our interactive Trip Planner to help you determine the global services you ll need and to see if your device is covered Location Communication Devices I am traveling to Keep in touch with My Device Italy Smartphone Apple France iPhone 6 Plus 4G Spain LTE 64GB Gold Show me what I need hs Verizon Trip Planner Show me what need My Trip Info Restart Trip Planner Cancel Print Overview Options Dialing Instructions Help Coverage Maps You can use the iPhone 6 Plus 4G LTE 64GB Gold for voice text and data in all selected countries Before you travel sign up for Global Services through My Verizon to add the right global feature for your needs Vo
58. k Register RESIDENTIAL BUSINESS WIRELESS Irvine CA Espa ol StoreLocator9 ContactUs Sign In Register Cart w Shop Support My Verizon v O Featured Business Solutions Productivity Tools Workshopfinder I M LOOKING FOR find near you H Feedback NEAR Attend an in store workshop and learn everything you d like to Enter Store Name Zip know about your device You ll get personalized hands on training PLEA SE ENTER STORE NAME OR ZIPCODE from a Verizon Wireless expert Use the workshop finder tool to find a workshop near you 2015 Verizon Wireless Sr E ddr Connect with usf 8 5B F4 ss 2 By entering your email address and submitting this form you agree to receiving information offers and promotions regarding Verzon Wireless products and services You can vathdraw consent at any time You acknovdedge being at least 13 years of age Please Contact Us for more details Verizon Wireless Workshops 49 Community Forums Clicking on Community Forums takes you to Community Forums on the Verizon Wireless website where you can select the type of device you are interested in learning about and read questions and answers from other device users To access the MiFi U620L 4G LTE Mobile Hotspot Forum and ask a question or read questions and answers from other device users Select MiFi U620L from the carousel of devices at the top of the page Enter your question into the Type your
59. liance Clause It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country Trademarks and Service Marks Verizon Wireless is a trademark of Verizon Wireless Inc and the other trademarks logos and service marks collectively the Trademarks used in this user manual are the property of Verizon Wireless or their respective owners Nothing contained in this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Verizon Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its respective owners Novatel Wireless and the Novatel Wireless logo are trademarks of Novatel Wireless Inc e Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries e Apple and Mac are registered trademarks of Apple Inc registered in the U S and other countries e LTE is a trademark of ETSI The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners Novatel Wireless Revision History Part Number FCC ID PKRNVWMC620 IC ID 3229B MC620 PN 90029147 R1 D
60. nce procedures Il defects errors or nonconformity s in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless III normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the purchaser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or altered 74 Safety Hazards Do not operate the MiFi U620L in an environment that might be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices Always turn off the host device and remove the modem from the USB port when instructed to do so or when you suspect that it might cause interference or danger Where explosive atmospheres might be present Do not operate your modem in any area where a potentially explosive atmosphere might exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions Users are advised not to operate the modem whil
61. ncreased data rates on Rev AS physical layer enable richer applications and services For more information visit www cdg org SIM Subscriber Identification Module A SIM is a card containing identification information for the subscriber and their account The SIM card can be moved to different devices SMS Short Message Service A service for sending short messages of up to 160 224 in 5 bit mode characters to mobile devices SMS is also known as text messaging Ul User Interface The part of a software application or hardware device that a user sees and interacts with USB Universal Serial Bus A connection type for computing device peripherals such as a printer mobile modem etc USB connectors may be used for data transfer or charging USB Port Types The USB ports on computers and hubs have a rectangular Type A socket and peripheral devices have a cable with a Type A plug Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug Ports and connectors are available in different sizes for example standard mini and micro WCDMA Wideband Code Division Multiple Access A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices Another name for UMTS 79
62. nect Automatically connect to the network when you insert the MiFi U620L into your device e Auto connect if not roaming Automatically connect to the network when you insert the MiFi U620L into your device only if it is not roaming e Manual Connection Manually connect to the network when you insert the MiFi U620L into your device To manually connect to the network you must use the Connect Disconnect button on the MiFi U620L Click Save Changes to save the connection preference settings Welcome to your MiFi U620L Please select your connection preference Automatically Connect Your device will automatically establish a data connection each time it is inserted Automatically Connect Except when Roaming When roaming the Connect and Disconnect button are used to manage your data connection Manually Connect Always use the Connect and Disconnect button to manage your data connection The charge for data transmitted and received while roaming can be as high as 20 48 per MB Please check your price plan for the applicable charges in the location where you plan to access the service To check your usage please go to the My Verizon Wireless link on the Home page Data usage charges will apply for accessing this link in accordance with your price plan When auto connect is turned on you will be automatically connected and remain connected when w a network is available This Web page is not required to connect to the network
63. number calling plan account information and content such as contacts text messages and call history The Verizon Wireless 4G LTE SIM Card is compatible with any Verizon Wireless 4G LTE certified device You can move the 4G LTE SIM Card from one device to another and your wireless service will work seamlessly as long as you have a compatible device and service plan To see which devices are compatible with the Verizon Wireless 4G LTE SIM Card visit verizonwireless com certifieddevice 64 Troubleshooting Overview Common Problems and Solutions Technical Support Overview When properly installed the MiFi 4G LTE Global USB Modem U620L is a highly reliable product Most problems are caused by one of these issues e System resources required by the modem are being used by other devices e Network coverage is unavailable due to coverage area an account problem or a network problem The following tips can help solve many common problems encountered while using the MiFi 4G LTE Global USB Modem U620L First Steps e Make sure you are using the device in the correct geographic region Be sure you have 4G Mobile Broadband and Mobile Broadband service with the MiFi 4G LTE Global USB Modem U620L in the U S e Ensure that your wireless coverage extends to your current location e Ensure you have an active subscription plan e Restarting your computer and your modem can resolve many issues IMPORTANT Before contacting support
64. onnect button on the MiFi U620L Web User Interface Click Confirm on the Confirm warning pop up window eye All internet connections will be immediately terminated when you click Confirm Click Save Changes to accept and finalize the new Connection Preference settings To change your preferred network technology Select the desired network technology from the dropdown menu Choose from Global LTE CDMA and GSM UMTS Click Save Changes to accept and finalize the revised preferred network setting The MiFi U620L automatically selects the best network to use when using GSM UMTS To manually select another network Click Select Network Click Scan for Networks when the Manual Network Selection page appears Click Confirm on the Confirm warning pop up window seus Any existing network connections will be terminated when you click Confirm after the network scanning process completes When the Available Networks display click Select to make your manual network selection To display or change the Networks Advanced Settings Click Show More Options The 4G LTE APN displays the pre configured APN and should not be changed unless you have a corporate account with your own APN if you are using a non Verizon SIM enter the APN in the GSM UMTS HSPA APN field Click Save Changes to accept and finalize all settings 18 SIM The SIM menu gives you settings and information about the MiFi U620L Modems Subscrib
65. ot accept the terms in the license agreement InstallShield k Verizon U620L Dashboard Installer Accept License Terms Select the appropriate check boxes if you wish to create a Desktop shortcut automatically check for application updates or start the Verizon U620L Dashboard when Windows starts Click Next to continue ifs Verizon U620L Dashboard InstallShield Wizard Create desktop shortcut Check for application updates Start with windows InstallShield Verizon U620L Dashboard Installer Options 52 Click the appropriate button to specify if the Verizon U620L Dashboard is being installed for all users or only for the current user then click Next to start the installation process je Verizon U620L Dashboard InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation If you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Install this application for InstallShield Verizon U620L Dashboard Installer Options When the installation process completes select Launch Verizon U620L if you wish to launch and use the Dashboard then click Finish InstallShield Wizard Completed The InstallShield Wizard has successfully installed Verizon U620L Dashboard Click Finish to exit the wizard Launch Verizon U6
66. oth sides and pull straight out to avoid damaging the USB connectors 11 MiFi Web User Interface UI The MiFi Web User Interface allows you to manage monitor and customize your wireless network activity through an easy to use web interface You ll also be able to e Time your network sessions e View your usage history e Update your software to the latest version e Connect to Verizon Wireless for product and account information e Receive help and support 12 Home MiFi U620L Home allows you to quickly access commonly used links and all available menu options for your MiFi U620L Modem It contains the following quick link menu options e Navigation Panel See Navigation Panel on page 14 e Account amp Tools See Account amp Tools on page 41 e Help amp Support See Help amp Support on page 45 Network Status Connected 00 hr 06 min 366 10 KB Session Time alll EE Session Data A You have a new text message View Messages KI Data Usage Bt Settings crs EB messages E avout Welcome To Your MiFi 4G LTE Global USB Modem U620L Wireless Number 856 472 2316 Verizon Wireless Account amp Tools My Verizon Wireless Coverage Map Data Calculator amp Dashboard Application Help amp Support a Attend a Wireless Workshop Community Forums Device Support Page amp User Guide Some links take you to external content where
67. page allows you to turn logs ON OFF and to delete system logs Cees Logs record various operations and are used for troubleshooting and are not needed for normal MiFi U620L Modem operation ai ala J Session Time 00 hr 00 min LIL Session Data 202 22 KB LTE Verizon Wireless nad e About k Internet Status Device Info Diagnostics Troubleshooting Logs wi Data Usage Logs are for troubleshooting and are not needed for normal operation Settings Xt g Turn on logs Delete system log After 3 days w Ifthe system log is full then the oldest 9 GPS data is discarded regardless of this setting Ga Messages Save Changes Help NOVATEL WIRELESS by Novatel Wireless 115 Novatel Wireless Ir All rights reserved MiFi is a registered trademar f Novatel Wireless the creators and patent holders of MiFi About MiFi U620L Troubleshooting Logs Turn on Logs To turn on system logs Select the checkbox next to Turn on logs About E Internet Status Device Info Diagnostics Troubleshooting Logs Logs are for troubleshooting and are not needed for normal operation Turn on logs Delete system log After 3 days w lf the system log is full then the oldest data is discarded regardless of this setting Save Changes About MiFi U620L Logs Turn On Click Save Changes About a Internet Status Device Info Diagnostics Troubleshooting Logs Logs are for troubleshooting and are not needed
68. par des organisations scientifi ques ind pendantes l aide de p riodiques et de l valuation rigoureuse d tudes scientifi ques Les normes comprennent une marge de s curit substantielle con ue pour assurer la s curit de la population peu importe l ge et l tat de sant Les normes sur l exposition des appareils sans fi comprenant les modems USB mobiles et les modems sans fil utilisent une unit de mesure appel e d bit d absorption sp cifi que ou DAS gt Les tests pour le DAS sont faits l aide de positions d utilisation habituelles tudi es par la FCC quand l appareil test met Sa puissance certifi e maximale sur toutes les bandes de fr quence M me si le DAS est d termin la puissance certif e maximale le niveau du DAS du modem USB en marche peut tre largement inf rieur la valeur maximale Une telle chose se produit parce que le modem USB est con u pour fonctionner diff rentes puissances afin de n utiliser que la puissance n cessaire pour rejoindre le r seau En g n ral plus l utilisateur est pr s de la station de base sans fil moins la puissance est grande Avant que l appareil soit rendu disponible pour le grand public il doit tre test et la FCC doit recevoir une certifi cation attestant qu il ne d passe pas la limite tablie par la prescription sur l exposition sans danger adopt e par le gouvernement Les tests sont conduits aux positions et aux endroits requis
69. par la FCC pour chaque mod le MISE EN GARDE Ce modem USB est approuv pour une utilisation avec un ordinateur portable de taille normale seulement Pour tre conforme aux exigences sur l exposition aux fr quences radio de la FCC ce modem ne devrait pas tre utilis si sa position ne lui permet pas de le maintenir au moins 5 mm des utilisateurs ou des passants Par exemple ce modem ne devrait pas tre utilis avec certains ordinateurs portables et tablettes lectroniques dont les connecteurs USB ne peuvent fournir la distance n cessaire entre le modem et son utilisateur pour assurer la conformit Bien vouloir s assurer que le modem est positionn comme indiqu dans les photos pour maintenir la conformit au DAS et pour jouir de l effi cacit maximale Ce modem a t con u et test conform ment au DAS indiqu dans les directives de la FCC Si le modem est connect un port USB diff rent de ceux d crits ci dessus bien vouloir s assurer que l appareil demeure a une distance d au moins 5 mm NOTE Le MiFi 4G LTE mondial Modem USB U620L est pas un appareil de poche 73 Wireless Communications IMPORTANT Due to the transmission and reception properties of wireless communications data occasionally can be lost or delayed This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path Although data loss is rare the environment where yo
70. pple Safari 5 or higher e Opera 9 or higher e Verizon Wireless data plan Components so veri on O gt gt c a m 0 inside under cover Status LED indicator indicates the network and traffic status it also indicates when there is no SIM or a SIM error and when a software update is in progress See Package Contents on page 2 Data Used LED indicator indicates data usage from less than 80 to 100 or greater it also indicates when data usage information is not available USB Connector connects to your computer through a type A USB port USB Connector Pivot allows the USB Connector to rotate making it easier to connect to computers USB Folding Hinge folds the USB Connector into your MiFi U620L Modem and allows the USB Connector to be extended and plugged into your computer See Properly Insert the Device in Your Computer on page 8 Back Panel removable covers the 4G LTE SIM card slot Press gently on the cover with your thumb and slide the panel off The manual reset button can be found under this panel 4G LTE SIM Card Slot inside under the back panel insert the 4G LTE SIM card into the spring loaded SIM card slot under the back panel not shown See Install the 4G LTE SIM Card on page 8 Status amp Data Used Indicators The LED indicates the modem status Status LED Color Status WHEN NOT CONNECTED Description Red E Sol
71. rd Operation To use the Verizon U620L Dashboard do the following To launch the Dashboard double click the Verizon U620L Dashboard icon on your Desktop Verizon U620L Dashboard Icon For proper operation of the Verizon U620L Dashboard you must first plug your MiFi U620L Modem into the USB port of your computer The following warning displays while the Dashboard is searching for your MiFi U620L Modem or if it is not plugged in Cou EBD It may take several minutes while the Dashboard searches for and connects to your MiFi U620L Modem ES U620L Dashboard a U e Searching verizon e Please insert your U620L Modem into this computer s USB port If already inserted wait for Startup to be completed Verizon U620L Dashboard Warning The Verizon U620L Dashboard displays after it connects to your U620L Modem w U620L Dashboard LI D GI Verizon Wireless Connected Data usage is not available at this time t Settings About U620L Modem Verizon U620L Dashboard 60 The Data Usage section allows you to obtain your current estimated data usage for your MiFi U620L Click as needed to refresh the displayed data usage statistics Click Settings to access the MiFi U620L Web UI Home page to manage the settings for your MiFi U620L See Home on page 13 Click About U620L to view software version configuration version and wireless number information
72. stall Software License Agreement English Introduction Read Me Disclaimer and Limitation of Liability a License READ THIS SOFTWARE LICENSE AGREEMENT LICENSE AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE Destination Select ACCOMPANIED BY THIS LICENSE AGREEMENT THE SOFTWARE BY INSTALLING AND USING THE SOFTWARE YOU ARE AGREEING Installation Type TO BE Bound BY THE TERMS OF THIS LICENSE AGREEMENT IF YOU en DO NOT AGREE TO THE TERMS OF THIS LICENSE Agreement DO NOT Installation USE THE SOFTWARE USING ANY PORTION OF THE SOFTWARE rar INDICATES THAT YOU ACCEPT THESE TERMS PERMITTED USES AND RESTRICTIONS You may install and use the Software on a single computer or digital device at a time You may use the Software in object code form as reasonably necessary for the use authorized by this License Agreement including one copy for backup purposes only Easy copy must include all copyright information set forth on the Software You may not modify lease loan distribute or create derivate works of the Software Except as permitted by applicable law and this License Agreement vou may not reverse engineer decompose reverse engineer or disassemble the Software Print Save Go Back Continue Verizon U620L Dashboard Installer Software License Terms Click Install to perform a standard installation e Install Standard Install on Samsung SSD This will take 36 MB of space on your computer
73. tion if you wish to enable password protection for the GPS page See GPS on page 25 Click Turn off LEDs if you wish to turn off all LED indicators on your MiFi U620L Modem Click Turn off hardware reset button if you wish to turn off the hardware reset button on your MiFi U620L Modem Click Save Changes to accept and finalize all settings os 0O Click Confirm on the Confirm warning pop up window ALe The MiFi U620L will restart when you click Confirm 24 GPS Clicking on GPS will take you to the Settings page where you can configure the GPS settings for your MiFi U620L Modem To configure your MiFi U620L Modem GPS settings Slide the ON OFF button to ON to activate the MiFi U620L location services and display the GPS Agreement Network status Comected Session Data 1 15 MB A Home 9 GPS is D Data Usage Le ON ulan The GPS receiver can determine your current location m Le a Settings GPS Behavior Turn off on power down v Current Location GPS Application Support Windows only Ba Messages GPS data is provided to your computer in the form of a National Marine Electronics Association NMEA text stream This GPS stream can be used by many location oriented computer applications You will need to install the GPS driver on your Windows PC About Download GPS Driver Help NOVATEL WIRELESS SOP yright 22015 Novatel Wireless Inc All r ghis reserved MiFi is a registe ed trademark of No
74. u operate the modem might adversely affect communications Variations in radio signal strength are referred to as fading Fading is caused by several different factors including signal reflection the ionosphere and interference from other radio channels Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the U620L or failure of the U620L to transmit or receive such data Limited Warranty and Liability Novatel Wireless Inc warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintena
75. vatel Wireless the creators and patent holders of MiFi by Novatel Wireless MiFi U620L Settings GPS To proceed click Confirm after reading and agreeing to the GPS Agreement GPS Agreement Text x By changing this MiFi U620L GPS setting to ON you are allowing third party access to location information through software you chose to install or download Verizon Wireless encourages you to check your computer periodically as turning on this functionality could pose certain risks to users of this MiFi U620L Verizon Wireless makes no representation warranty or guarantee of accuracy completeness or timeliness of any location data product or service Do you want to proceed MiFi U620L Settings GPS Agreement 25 NMEA is a standard method of providing a GPS data stream in Windows and other computing platforms If this check box is selected when connected via a USB cable a NMEA serial port is available to applications that can use a NMEA stream To use GPS over Wi Fi NMEA click Download GPS Over Wi Fi Drivers at the bottom of the page to download and install the drivers GPS Application Support Windows only GPS data is provided to your computer in the form of a National Marine Electronics Association NMEA text stream This GPS stream can be used by many location oriented computer applications You will need to install the GPS driver on your Windows PC Download GPS Driver GPS Download
76. verizon User Guide MIFI 4G LTE GLOBAL USB MODEM U620L 2015 Verizon Wireless Inc All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by Verizon Wireless Inc Patents and Licenses Visit www novatelwireless com patents for a complete list of all Novatel Wireless patents Software License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Novatel Wireless and or Novatel Wireless suppliers Although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and or Novatel Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computing device Software and the U S Government is acquiring only Restricted Rights in the software drivers and their Documentation U S Government Export Administration Act Comp

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