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1. L com CONNECTIVITY PRODUCTS 45 Beechwood Drive North Andover MA 01845 V 978 682 6936 F 978 689 9484 sales L com com www L com com ISO 9002 Registered Toll Free Ordering and Technical Support 800 341 5266 SmartView MULTISCREEN ADDER Installation and Use Model Description SVMS4 Quad 4 port SmartView Multiscreen with 4 monitor connections SVMS 4 Dual 4 port SmartView Multiscreen with 2 monitor connections SVMS2 Quad 2 port SmartView Multiscreen with 4 monitor connections SVMS2 Dual 2 port SmartView Multiscreen with 2 monitor connections RC1 Remote Control Pad Display ee Ge ee Er pere Ep up pS ps o mio mia m DD m www addertec com SmartView Multiscreen Intelligent CPU Switches Aboutthis manual SmartView Multiscreen Installation and Use First edition August 2001 c 2001 Adder Technology Ltd PartNo ADD0040 1 www addertec com All rights reserved Whilst every precaution has been taken in the preparation of this manual Adder Technology Ltd assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein We reserve the right to change the specifications functions and circuitry of the product without notice All trademarks acknowledged Safety information For use in dry oil free indoor environments only Do not attempt to service the SmartView Multiscreen yourself Foll
2. L2 is selected Some applications may also require the SmartView Multiscreen to power on in autoscan mode This feature can be selected using the L3 or L4 options SmartView Multiscreen Installation and Use Page 31 L1 SmartView Multiscreen only locks on to active ports during autoscanning default L2 SmartView Multiscreen locks on to every port in turn during autoscanning L3 SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 SmartView Multiscreen powers on in autoscan mode and locks on to all ports T1 2 seconds autoscan delay time before switching to next port default T2 5 seconds autoscan delay time before switching to next port T3 7 seconds autoscan delay time before switching to next port T4 10 seconds autoscan delay time before switching to next port T5 15 seconds autoscan delay time before switching to next port T6 20 seconds autoscan delay time before switching to next port T7 30 seconds autoscan delay time before switching to next port T8 60 seconds autoscan delay time before switching to next port Note Autoscan mode is ended simply by selecting a fixed channel using the keypad the keyboard hotkeys or the mouse WARNING Many modern monitors are fitted with automatic power save relays and will switch off after a few seconds if connected to an inactive PC If you are using such a monitor you must not use the L2 feature Constant switching on and off of your monit
3. Pro another range of keyboard mouse video switches from Adder Technology units with firmware versions less than 1 09 used query code EF This was found to conflict with a small number of other rare devices that used the same query code so an alternative query code was provided to ensure compatibility Either query code may be used but you should make sure that all cascaded SmartView Multiscreen and SmartView Pro units are set to use the same query code If any of the cascaded SmartView Pros have firmware versions less than 1 09 then the cascade query code for all the SmartView Multiscreens and SmartViews should be set to EF L7 Cascade query code AD default L8 Cascade query code EF 4 9 Resolving slow mouse problems Due to certain technical reasons some systems running particular combinations of operating system and mouse drivers are sensitive to small timing changes relating to mouse communications The introduction of a switch like the SmartView inevitably causes some timing changes and in rare cases interactions have been observed that causes the mouse to run very slowly Certain HP Vectra computers running later versions of Windows NT with Logitech mouse drivers and Logitech mice have been observed to exhibit such interactions with older switches One solution to this problem is to change the mouse driver The SmartView Multiscreen is a high performance device that is carefully engineered to minimise such interactions and shoul
4. a log ofthe keyboard and mouse mode and resolution settings requested by each ofthe connected PCs These settings are automatically restored to the shared keyboard and mouse when the SmartView Multiscreen channel is switched thus ensuring maximum software compatibility The keyboard num caps and scroll lock states are an obvious example of this process 2 10 Re enabling a disconnected PS 2 mouse If you disconnect the shared PS 2 mouse from the SmartView Multiscreen by accident during operation then the mouse operation will be lost when the mouse is plugged back in To avoid having to reboot the entire system in this situation the SmartView Multiscreen is fitted with an automatic mouse recovery system With the PS 2 mouse disconnected change the channel using the keypad or keyboard hotkeys The SmartView Multiscreen detects that the mouse has been disconnected and triggers the automatic recovery system Plug in the PS 2 mouse and the SmartView Multiscreen will re initialise it Alternatively you can reset the keyboards and mice by holding down the front panel key for 5 seconds When the character C is displayed on the front of the SmartView SmartView Multiscreen Installation and Use Page 18 Multiscreen press the front panel key again A complete power off reset ofthe connected keyboards and mice will then be performed This function only resets the shared keyboard and mice that are plugged into the control port It does not affect the
5. compatible serial IntelliMouse IntelliMouse Explorer and PS 2 mice so ensure that your PC software is configured for a Microsoft mouse of the correct type Refer to the list of supported drivers in section 2 1 2 6 Configuring the SmartView Multiscreen The SmartView Multiscreen is supplied pre configured with factory defaults which are suitable for most applications There are a number of more advanced options which can be set by the user These are stored in the SmartView Multiscreen s EEPROM memory and are retained when the power is disconnected The options may be changed whilst the SmartView Multiscreen is in configure mode You may enter configure mode at initial power on or whilst the SmartView Multiscreen is running SmartView Multiscreen Installation and Use Page 14 To enter configure mode at power on Switch off allthe attached PCs and the SmartView Multiscreen Hold down the front panel key whilst powering on the SmartView Multiscreen Remember that the SmartView Multiscreen draws its power from any attached PC via the keyboard cable and so will power itself on when the attached PC is switched on or when the optional power adapter is connected Do not release the key until the SmartView Multiscreen displays C to show that it has entered configure mode To enter configure mode whilst the SmartView Multiscreen is running Hold down the front panel key for 5 seconds until the front panel display shows C In configure mo
6. new firmware to the SmartView and checks that the data has been programmed correctly SmartView Multiscreen Installation and Use Page 20 To perform a firmware upgrade on your SmartView Multiscreen you willneed a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS Upgrade cables may be purchased for Adder Technology or may be made using the wiring specification given in Appendix A4 You will also need to download the latest version ofthe SmartView Multiscreen firmware which is available free of charge at www addertec com To perform a flash upgrade on the SmartView Multiscreen Step 1 Connect your computer to the SmartView Connect your computer s serial port to the SmartView Multiscreen s options port labelled OPTIONS FLASH Step 2 Select flash upgrade mode using option switch 7 Move option switch 7 on the underside of the SmartView Multiscreen to the ON position Step 3 Reset the SmartView Multiscreen Reset the SmartView Multiscreen by moving option switch 8 to the ON position halt and reset and then back to the OFF position normal operation Alternatively you may reset the SmartView by powering off all the attached computers and removing the optional power adapter Step 4 Ensure that the SmartView is powered on Ensure that the SmartView is powered on It is normally possible to upgrade the SmartView when it is powered from a single computer
7. specification with optional power adapter Keyboard monitor and mouse extension cables can be used to increase the distance from SmartView Multiscreen up to 10m Most keyboards and mice will also operate at distances of 20 metres A2 SmartView Multiscreen to PCs 1 to 4 Cable specifications Video 15 pin high density male D connector to 15 pin high density male D connector wired as a standard VGA PC to monitor cable There are two types commonly available The best type cables which will give excellent quality are constructed with coaxial cable cores Cheaper data cables are often used but can degrade video quality if used over longer distances Avoid using data cables longer than 2 metres unless the video quality is not important Good quality coaxial video cables may be run at distances up to 30 metres with little loss of video quality If you SmartView Multiscreen Installation and Use Page 38 wish to make use of the DDC Display Data Channel capabilities of the SmartView Multiscreen then you will need to use cables that have the DDC signalling lines connected pins 12 and 15 on the 15 way video connector Not all video cables have these DDC lines connected Keyboard and PS 2 mice 6 pin mini DIN male connector to 6 pin mini DIN male connector with all lines connected straight through 1 1 2 2 etc If the PC has a 5 pin DIN AT style keyboard connector you will need a PS 2 to AT keyboard adapter 6 pin mini DIN female to 5
8. status of any of the other ports on the switch or the CPU connections 2 11 Hot plugging the SmartView Multiscreen into running systems and re enabling disconnected CPU PS 2 mouse connections Itis advisable to switch off the systems that are going to be connected to the SmartView Multiscreen before installation However if this is not possible then most systems can be hot plugged by using the SmartView Multiscreen s mouse restoration functions The keyboard connection will normally restore itself automatically On many PCs mouse movement will be lost if the PS 2 mouse is unplugged and plugged back in whilst the PC is running Mouse movement can then only be restored by rebooting the PC This is because the mouse drivers only setup and enable the mouse when the PC is initially booted If you have switched off your SmartView Multiscreen or you are attempting to hot plug it into a system that is already running you may be able to restore lost mouse movement using the SmartView Multiscreen s mouse restoration functions Mouse restoration functions should be used with care as unpredictable results may occur if the wrong mouse type is selected If in doubt restore the mouse by powering down the PC normally Standard PS 2 mouse data uses a different data format to IntelliMouse data and so two reset functions are provided on the SmartView Multiscreen The type of data format expected by the PC depends upon the driver and the type of mo
9. that are longer than 5 metres or are cascading the SmartView Multiscreen to another SmartView Multiscreen you will need to use the optional power adapter When using the optional power adapter ensure that it is connected to the mains and powering the SmartView Multiscreen before you switch on the connected computers Failure to switch the SmartView Multiscreen and computers on in the correct order can lead SmartView Multiscreen Installation and Use Page 13 to the mouse and or keyboard not being recognised by the computers when they are switched on 2 4 Interface powered operation without the optional power adapter The SmartView Multiscreen draws its power from the connected computers via the keyboard cables A single keyboard connection is normally sufficientto power the SmartView Multiscreen provided that the cable is no longer than 5 metres If more than one computer is connected then the power will be intelligently drawn from all computers Cables longer than 5 metres may be used provided that the SmartView Multiscreen is already powered by another connected computer or the optional power adapter If you are cascading the SmartView Multiscreen to another SmartView Multiscreen then a power adapter must be connected to all SmartView Multiscreens 2 5 Configuring your PCs Configure your PC in the same way that you would if your keyboard mouse and monitor were all connected directly to your PC SmartView Multiscreen emulates Microsoft
10. the SmartView Multiscreen display Control can only be regained by typing the correct password on the keyboard To set the password in configure mode first type P then return The display on SmartView Multiscreen will change to show and you can then type your password The password is not case sensitive and can be any combination of key strokes including the function keys but excluding the ctrl alt shift and return keys When you have typed in your password type return to register it in the stored memory Do not worry if you type the password incorrectly you can always re enter configure mode and set the password again If you have lost the password and the SmartView Multiscreen is locked the unit may be unlocked by powering down the SmartView Multiscreen entering configure mode at power on see section 2 6 and performing a complete reset using the F8 function NOTE The password consists of a combination of key strokes rather like the code to a safe The key strokes are not case sensitive and can include all the keys on the keyboard except ctrl alt shift and enter Consequently the following password would be valid ADDO A SmartView Multiscreen Installation and Use Page 35 4 8 Cascade query code The SmartView Multiscreens use a special query code to detect whether or notthey are connected to another SmartView Multiscreen By default your SmartView Multiscreen uses query code AD SmartView
11. to radio or television reception However there is no guarantee that harmful interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to correct the interference with one or more of the following measures a Reorient or relocate the receiving antenna b Increase the separation between the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician for help SmartView Multiscreen Installation and Use FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in Subpart of part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area may cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correc
12. Keyboard hotkey control SmartView Multiscreen can be conveniently controlled by selecting channel autoscan mode or security locking from the keyboard All of the hotkey control commands are invoked by holding down the two hotkeys and then pressing a command key By default the two hotkeys are CTRL and ALT although other combinations can be selected by reconfiguring the hotkeys see section 4 4 Once the hotkey command has been activated you will need to release the hotkeys and the command key before a new hotkey command is accepted by the SmartView Multiscreen HOTKEYs TAB is an exception and this allows you to tab through the ports by holding down the hotkeys and repeatedly pressing TAB The hotkey command are summarised below note that the numbers on the numeric keypad do not form part of a valid hotkey HOTKEYs and 1 selects channel 1 HOTKEYs and 2 selects channel 2 HOTKEYs and 3 selects channel 3 HOTKEYs and 4 selects channel 4 HOTKEYs and TAB selects the next channel HOTKEYs and A selects autoscan mode where each channel is displayed for the selected time See section 4 2 To cancel autoscan mode simply select any fixed channel either by hotkey or using the SmartView Multiscreen button HOTKEYs and 0 switches off the video signal and displays 0 This will cause some monitors to go into standby mode or switch off The v
13. ance from the monitor and peripherals 2 3 Connecting your devices Ensure thatthe optional power adapter is disconnected from the SmartView Multiscreen and thatallthe devices which are to be attached are switched off Connect the shared keyboard PS 2 mouse and monitors to the connectors at the rear of the SmartView Multiscreen see figs 1 2 and 3 Next connect each computer system unit in turn with the keyboard cable mouse cable and video cables For the keyboard mouse and first video port Adder 3 in 1 keyboard video mouse cables are recommended for maximum convenience Any unused computer connections can be left unconnected To connect computers with serial mouse connections and AT style keyboard connections use the adapters Specified in appendix A If you have an existing 6 pin mini DIN to 9 pin serial adapter that came with a mouse it may not be suitable for use with the SmartView as there are several different standard wiring configurations for these adapters PS 2 style SmartView a eA A CPU serial port mouse port 9 pin D type connector 6 pin mini DIN PS 2 K to serial connector mouse adapter PS 2 style SmartView mouse cable CPU keyboard port ___ __ keyboard port 5 pin standard DIN connector 6 pin mini DIN PS 2 to AT connector keyboard adapter The SmartView Multiscreen is now ready for use and will startto operate as soon as one ofthe attached PCs is powered on If you are connecting to PCs using cables
14. ation options Allthe options described in this section are entered in SmartView Multiscreen configure mode see section 2 6 for instructions on entering configure mode 4 1 Screen saver time delay SmartView Multiscreen contains a programmable screen saver which will blank the display afterthe settime delay with no keyboard or mouse activity Simply typing at the keyboard or moving the mouse will re enable the display The SmartView s 7 segment display will flash whilst the SmartView Multiscreen is in screen save mode B1 screen saver disabled default B2 Blank screen after 1 minute of inactivity B3 Blank screen after 2 minutes of inactivity B4 Blank screen after 4 minutes of inactivity B5 Blank screen after 8 minutes of inactivity B6 Blank screen after 12 minutes of inactivity B7 Blank screen after 16 minutes of inactivity B8 Blank screen after 20 minutes of inactivity 4 2 Autoscan lock on mode and delay time SmartView Multiscreen can be set to select each channel in turn for a period of time set by the autoscan delay time Autoscan mode is entered by typing the hotkey keys together with A By default only those channels which have a powered up computer connected to them will be scanned Sometimes it may be desirable to scan all channels even if the attached computer is switched off this will simply show a blank screen when it is selected All the SmartView Multiscreen s ports will be scanned if option
15. ation as required The IntelliMouse features are supported on both PS 2 and RS232 CPU connections When using PS 2 CPU connections the SmartView Multiscreen will automatically configure itself to the type of mouse requested by the driver If you are using RS 232 CPU connections then you will need to select mouse options U4 or U5 to enable the IntelliMouse features U1 SmartView Multiscreen channels are switchable using a 3 button mouse or IntelliMouse default SmartView Multiscreen reports 2 button mouse mode to PCs U2 SmartView Multiscreen channels are not switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports 2 button mouse mode to PCs U3 SmartView Multiscreen channels are not switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports 3 button mouse mode to PCs U4 SmartView Multiscreen channels are switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports IntelliMouse mode to PCs U5 SmartView Multiscreen channels are not switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports IntelliMouse mode to PCs SmartView Multiscreen Installation and Use Page 33 4 4 Keyboard hotkey combination The keyboard hotkey combination is used to change a channel set autoscan mode or secure the product so thatthe password needs to be typed before itcan be used again The following keyboard hotkey combinations can be selected These hotkey combinations a
16. ctive ports then the next or previous active channel will be selected If it has been set to scan all ports then the next or previous numerical channel in sequence will be selected See section 4 5 for more details Mouse switching may be enabled or disabled by setting options during configuration see section 4 3 When mouse switching is disabled the third button or wheel button State is passed through the SmartView and seen by the application software SmartView Multiscreen Installation and Use Page 26 JI OG Hold down centre button i Hold down centre button i Press and release left hand button Press and release right hand button Fi to select next computer NN to select previous computer 3 7 RS232 control SmartView Multiscreen can be controlled by a remote RS 232 device To selecta channel the data rate of the sending device must be set to 1200 baud 8 bits no parity and 1 stop bit No handshaking is used by the SmartView Multiscreen Simply send the character for the channel which needs to be selected for example ASCII 1 hex code 31 will select channel 1 ASCII 2 hex code 32 will select channel 2 and so on The SmartView will echo the ASCII character back to the sending device when the channel has been changed The Serial interface pins are found on the options connector on the rear of the SmartView Pin assignments for this connector are given in appendix A 3 8 Cascading SmartView Multiscreens Smar
17. d not exhibit this characteristic Nevertheless such interactions are unpredictable and so the SmartView is fitted with a feature that ensures that the mouse can never operate ata very slow rate regardless of such interactions This feature is activated using the following options L5 Allow the mouse to run at any speed default L6 Don t allow the mouse to run at very slow speeds SmartView Multiscreen Installation and Use Page 36 4 10 Exit configure mode When you have finished configuring any special options simply type E followed by return to exit configure mode and return to normal operation mode The attached computers can now be switched on SmartView Multiscreen Installation and Use Page 37 Appendix A Cable and connector specifications IMPORTANT NOTE The maximum cable lengths supported vary widely between devices and cables It may be possible to use cables that are longer than those specified below with certain PCs and peripherals but this cannot be guaranteed If you experience problems try using shorter cables Al Keyboard monitor and mouse to SmartView Multiscreen All of the shared devices plug directly into the relevant ports at the rear of the SmartView Multiscreen If you use an AT style keyboard you will need an AT 5 pin DIN female to PS 2 6 pin mini DIN male converter Cable specification self powered operation Keyboard monitor and mouse cables should be no longer than 2 metres Cable
18. de options are entered by typing a letter followed by a number followed by return Use ESC to abort the entry of an option The SmartView Multiscreen will remain in configure mode until you type E return For example to set hotkey option 2 type the following atthe C prompt at SmartView Multiscreen C prompt To exit configure mode type 2 7 Summary of SmartView Multiscreen configuration options Full details of each ofthe configuration options and their uses are given in section 4 B1 screen saver disabled default B2 Blank screen after 1 minute of inactivity B3 Blank screen after 2 minutes of inactivity B4 Blank screen after 4 minutes of inactivity B5 Blank screen after 8 minutes of inactivity B6 Blank screen after 12 minutes of inactivity B7 Blank screen after 16 minutes of inactivity B8 Blank screen after 20 minutes of inactivity SmartView Multiscreen Installation and Use Page 15 L1 SmartView Multiscreen locks on to active ports only during autoscanning default L2 SmartView Multiscreen locks on to every port during autoscanning L3 SmartView Multiscreen powers on in autoscan mode and locks on to active ports only L4 SmartView Multiscreen powers on in autoscan mode and locks on to all ports L5 Allow the mouse to run at any speed default L6 Don t allow the mouse to run at very slow speeds L7 Cascade query code AD default L8 Cascade query code EF T1 2 seconds autoscan delay t
19. es it may be necessary to find the firmware release version for the control software in your SmartView Multiscreen For example if the release version is v1 29 the response shown to will be a brief display of the digit 1 then will be a brief display of the digit 2 then wil be a brief display of the digit 9 You can reset all of the configured options back to SmartView Multiscreen Installation and Use Page 34 the factory default states by typing d Use options and to restore mouse function on disconnected PS 2 CPU mouse connections F1 Display firmware first digit Note Fl is FJ followed by 1 NOT F F2 Display firmware second digit F3 Display firmware third digit F5 Restore PS 2 mouse function to the currently selected CPU s mouse port F6 Restore IntelliMouse function to the currently selected CPU s mouse port F8 Reset all configurations to factory default settings An r will show briefly on the display to confirm that the reset has been completed 4 7 Setting a security password There are many situations where unrestricted access to corporate file servers or sensitive information needs to be controlled In such circumstances the SmartView Multiscreen can be locked away in a room or secure cabinet and controlled remotely In this mode typing the keyboard hotkeys together with L will blank the screen disconnect the keyboard and mouse from all of the computers and display P on
20. function section 2 10 or re powering the SmartView Multiscreen If you are attempting to connect the SmartView Multiscreen to a CPU with a PS 2 mouse connection that has not been powered down then you will need to use the mouse restoration functions F5 or F6 see section 2 11 Problem Keyboard does not function or functions intermittently Num lock light does not always come on when the num lock key is pressed Action Some older keyboards were designed for use with specific computers and are not truly AT or PS 2 compatible These are not common but if you experience problems try another keyboard Problem Mouse causes channel to change Action Some cheaper mice are not fully compatible with the SmartView Multiscreen and can lose data causing the channel to be changed if mouse switching of channels is enabled If you experience this problem then change the mouse and use a Microsoft Logitech IBM Compag or Hewlett Packard type Ensure that you are using a Microsoft compatible mouse driver on your PC Some other manufacturers drivers may switch the mouse to use a proprietary mouse data format not supported by the SmartView Multiscreen If you have unplugged and re connected a mouse to the SmartView Multiscreen then ensure that you reset it using the mouse reset function See section 2 10 Problem Mouse jumps around the screen after disconnecting the mouse cable or powering down the SmartView Multiscreen Action If you have d
21. his product that you are unable to resolve please contact your supplier Trademarks All trademarks mentioned in this manual are acknowledged to be the property of the respective trademark owners Adder is a registered trademark of Adder Technology Limited Compaq is a registered trademark of Compaq Computer Corporation Hewlett Packard is a registered trademark of Hewlett Packard IBM PC AT PS 2 RS 6000 and ThinkPad are registered trademarks of International Business Machines Corporation Logitech MouseMan and Pilot Mouse are trademarks of Logitech Inc Microsoft and Windows are registered trademarks and IntelliMouse is a trademark of Microsoft Corporation Velcro is a trademark of Velcro USA Inc SmartView Multiscreen Installation and Use Page 2 Radio Frequency Energy Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances European EMC directive 89 336 EEC This equipment has been tested and found to comply with the limits for a class B computing device in accordance with the specifications in the European standard EN55022 These limits are designed to provide reasonable protection against harmful interference This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference
22. however it is good practice to ensure that there is the maximum possible power availability during flash upgrades and so if possible ensure that all the computers are powered on The upgrade program monitors the SmartView s voltage and will not allow an upgrade to be performed if the voltage is insufficient The display should now show DISPLAY SHOWS MEANING SmartView MULTISCREEN Lower case U is ready to be upgraded SmartView Multiscreen Installation and Use Page 21 Step 5 Run the upgrade program The latest version of the SmartView Multiscreen firmware is available from the Adder Technology website at www addertec com The SmartView Multiscreen uses the same firmware as the AdderView GEM product The program and data files are Supplied as a pair e g AVG129 EXE AVG129 HEX and should be downloaded to the same directory on your PC Run the file AVGxxx EXE e g AVG129 E XE and follow the on screen instructions During the upgrade the display will show an upper case U and the dot will flash to show that the upgrade is in progress DISPLAY SHOWS MEANING SmartView MULTISCREEN is in flash upgrade mode Upper case U Flashing dot indicates Ze that data is being received from the PC The display will again show a lower case U when the download is complete Move option switch 7 to the OFF position to exit upgrade mode and start normal operation You may check the new firmware version by entering configure mode and using the firmware
23. ideo signal can be re enabled by selecting a channel HOTKEYs and L disables the SmartView Multiscreen s keyboard and mouse SmartView Multiscreen Installation and Use Page 25 and displays 0 The video signal is switched off If a password has not been set then the SmartView Multiscreen can be re enabled by selecting a channel If a password has been set then the SmartView Multiscreen displays P to indicate that a valid password must be entered to unlock the switch Simply type the same key combination as was set during configuration see section 4 7 followed by the return key Note if anyone has typed at the keyboard whilst in secure mode it will be necessary to type return first to clear the invalid password then type the valid password followed by return again Examples of common hotkey sequences assuming CTRL ALT hotkey option To select channel 2 press CTRL ALT 2 release 2 crru ALT To tab through channels press erri ALT fl release press I release press release SJ crr ALT 3 6 Mouse control Computers may conveniently be selected using a three button mouse In order to switch to the next computer simply hold down the central mouse button the wheel mouse button on an IntelliMouse and click on the left hand mouse button to select the next computer or the right hand mouse button to select the previous computer If the SmartView has been set to scan a
24. ime before switching to next port default T2 5 seconds autoscan delay time before switching to next port T3 7 seconds autoscan delay time before switching to next port T4 10 seconds autoscan delay time before switching to next port T5 15 seconds autoscan delay time before switching to next port T6 20 seconds autoscan delay time before switching to next port T7 30 seconds autoscan delay time before switching to next port T8 60 seconds autoscan delay time before switching to next port U1 SmartView Multiscreen channels are switchable using a 3 button mouse or IntelliMouse default SmartView Multiscreen reports 2 button mouse mode to PCs U2 SmartView Multiscreen channels are not switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports 2 button mouse mode to PCs U3 SmartView Multiscreen channels are not switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports 3 button mouse mode to PCs U4 SmartView Multiscreen channels are switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports IntelliMouse mode to PCs U5 SmartView Multiscreen channels are not switchable using 3 button mouse or IntelliMouse SmartView Multiscreen reports IntelliMouse mode to PCs SmartView Multiscreen Installation and Use Page 16 U7 Cycle between all ports when switching with Hotkeys Tab or three button mouse default U8 Cycle between active ports only when s
25. isconnected and re connected a CPU mouse cable or you have powered down the SmartView Multiscreen then the mouse data format may be out of synchronisation with that required by the PC PS 2 or Intellimouse Try the restore Intellimouse function F6 to resolve the problem or re power the CPU SmartView Multiscreen Installation and Use Page 43 Problem Mouse moves very slowly but otherwise functions correctly Action Change the mouse driver to a Microsoft type or take the action recommended in section 4 9 SmartView Multiscreen Installation and Use Page 44 ADDER www addertec com SmartView Multiscreen Intelligent CPU Switches
26. lease CTRL ALT 3 9 Synchronising SmartView Multiscreens for applications that require synchronised switching of more than four monitors A single SmartView Multiscreen supports up to four monitors For applications that require switching of more than four monitors multiple SmartViews may be connected together so that they operate in a synchronised manner Whenever the SmartView s channel is switched it sends an RS232 command out on its serial interface The SmartView switches its channel if it receives the same command on its serial interface Consequently by linking the serial interfaces a master unit may be made to automatically switch a daisy chain of slaved units as shown in the diagram below The slave units will require the optional power adapters because they cannot draw their power from the video link alone The SmartView Multiscreen may also be synchronised together with AdderView GEM products as their OPTIONS ports operate in the same way SmartView Multiscreen Installation and Use Page 29 Slave unit switches in synchronisation with master unit Slave unit requires SmartView optional power adapter MULTISCREEN B slave RS232 synchronisation cable For pinout details see Appendix A SmartView MULTISCREEN I EEE A master Synchronised SmartView Multiscreens used to switch eight video channels together SmartView Multiscreen Installation and Use Page 30 4 SmartView Multiscreen configur
27. n to allow flash upgrades 9 Pin D Female 15 Pin D Male Plugs into PC serial port Plugs into SmartView TXD O RXD RxD 2 0 1x0 DIR 4 psr 6 crs 8 GND 5 9 GND SmartView Multiscreen Installation and Use Page 41 A 5 RS232 synchronisation cable pin assignments The cable connections shown below are to connect two SmartView Multiscreens together for synchronised operation see section 3 9 15 Pin D Male connector 15 Pin D Male connector Plugs into options port Plugs into options port on MASTER SmartView on SLAVE SmartView TXD GO RXD RXD GND 2 GND SmartView Multiscreen Installation and Use Page 42 Appendix B Problem Solving Problem Poor video quality with smearing fuzziness or ripple Action Use screened coaxial video cables to connect your devices to the SmartView Multiscreen Problem Mouse does not move cursor on Screen Action Ensure thatthe mouse and computer are both connected to SmartView Multiscreen before power is connected and ensure thatthe SmartView Multiscreen is powered on before the attached computer Ensure that your software is configured to accept a Microsoft compatible mouse of the type that you have connected PS 2 or RS 232 If you move the mouse and the activity indicator dot on 7 segment display does not flash then the SmartView Multiscreen is not receiving data from the mouse Check the mouse connection to the SmartView Multiscreen try resetting the mouse using the reset
28. nnnnnnnnnnnnnnnn 34 4 5 Cycling between all channels or just the active channels 34 4 6 Firmware functions version query mouse restore and reset 34 4 7 Setting a security password urteilen 35 4 8 Cascade query code ran iin 36 4 9 Resolving slow mouse problems zeesssseennneennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 36 4 10 Exit configure mode sssrin iriri riri ir rari ira rEr rir KARE i E ERD ir ri iei 37 Appendices A Cable and connector specifications ssssssssssrsrrrssssseeerrrrrrssssrerrrrrrrrisssrrerrrrns 38 OIETAN AIA LO E N A A 43 SmartView Multiscreen Installation and Use Page 5 1 Introduction Thank you for purchasing the SmartView Multiscreen Your SmartView Multiscreen is a high performance Keyboard Video monitor and Mouse KVM sharing device which supports a wide range ofPC hardware and software platforms The Multiscreen is a new concept in KVM switches and enables you to benefit from all the convenience of the proven SmartView switches whilst taking advantage of the multiple monitor facilities available on many modern computers Computers fitted with multiple video cards are becoming more common as operating systems have developed to make use of the extended video real estate offered by multiple monitors The increased display area enables more information to be presented to the user without reducing the resolution The Multiscreen enables several computers equipped with these multi
29. oll for PS 2 style Connection Keyboard coloured PURPLE emote controler or style Also used to connect mouse for PS 2 style Mouse coloured GREEN far flach keyboard 1 to 2 computer for flas upgrades Figure 2d SmartView Multiscreen rear view Model SVMS2 Dual Key for changing channels Display is duplicate of front panel display and shows status and mouse keyboard data activity Figure 3 Remote control pad display optional accessory part RC1 SmartView Multiscreen Installation and Use Page 11 2 Installation 2 1 What you will need Cables to connect the SmartView Multiscreen to each of your PC keyboard video and mouse ports Cable specifications are given in appendix A For convenience we suggest that you connect your keyboard mouse and first video port using an Adder 3 in 1 combination cable Additional video ports may then be connected using video only cables Monitors with standard VGA SVGA 15 pin connectors that will work when connected directly to each of your PCs SmartView Multiscreen supports low and high resolution monitors A standard AT or PS 2 style keyboard If you are using an AT keyboard with a 5 pin connector you may connect this to the SmartView Multiscreen using a standard AT to PS 2 keyboard adapter A PS 2 style two or three button Microsoft or Logitech compatible mouse ora Microsoft IntelliMouse IntelliMouse Explorer compatible mouse If you wish to use the mouse to s
30. onnecting your devices een en 17 2 9 Other useful installation information sssssessesseennnnnnenrerererrrrerrrrrrrrrereene 18 2 10 Re enabling a disconnected PS 2 mouse nnseneeeennnnenennnnnnnnnennnnn 18 2 11 Hot plugging the SmartView Multiscreen into running systems and re enabling disconnected PS 2 CPU mouse connections 19 2 12 Upgrading the SmartView s flash memory ueeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee en 20 SmartView Multiscreen Installation and Use Page 4 3 Using the SmartView Multiscreen uuuurenunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 23 3 1 Poweron sta US ren aaa are 23 3 2 Front panel keys and remote controller usssseseeeeeeeeeeeneneennnnnenneneeeeen en 23 33 3 aW8 Olsplayas kaanastidsilsislisttll ikkalidskl en 24 3 4 SWitching Operafti nsskusilskisetsikisiklstktnentsi ice 25 3 5 Keyboard hotkey control une Salaun aloes 25 S O MOUSE Control aan 26 3 ARS 232 CONTO EEE ne E E ee 27 3 8 Cascading SmartView Multiscreens usssessnnsssnnnnnnnnnnnennnnnnnnnnnnnnnnnnennnnn 27 3 9 Synchronising SmartView Multiscreens for multiple video head app ICalohsskansn reinen 29 4 SmartView Multiscreen configuration Options uusnnnnnnnnnnnnnnnnn 3l 4 1 Screen saver time delay nissen 31 4 2 Autoscan lock on mode and delay time usseeenensessnnnnnennnnnnnnnnnnnnnnnennnn 31 4 3 Mouse mode and mouse switching of channels cessere 32 4 4 Keyboard hotkey combination uurrzssssnnnenenenennnnnnnnnnnnnnnnnnnnn
31. or s relay will eventually damage your monitor 4 3 Mouse mode and mouse switching of channels A three button PS 2 mouse or an IntelliMouse can be used to switch channels on the SmartView Multiscreen To switch to the next channel the user simply holds down the central button or wheel button and presses the left or right hand button to change the channel see section 3 6 If the user does not wish to take advantage of this feature it can be disabled by selecting U2 U3 or U5 If the third button is being used to switch the SmartView Multiscreen then it is not available for use with PC software although the function of an IntelliMouse wheel is not affected Consequently in modes U1 U2 and U4 the SmartView Multiscreen reports to the PCs that a 2 button mouse is connected If you wish to use the full function of a 3 button mouse or IntelliMouse for your PC software then you should select options U3 or U5 SmartView Multiscreen Installation and Use Page 32 The SmartView Multiscreen supports Internet Mice that are compatible with the Microsoft IntelliMouse These are fitted with a wheel or other scroll control and sometimes have additional buttons Examples are Microsoft IntelliMouse Logitech Pilot Mouse Logitech MouseMan Genius NetMouse Genius NetMouse Pro Standard PS 2 and IntelliMouse compatible mice can be connected to the control port You may configure your CPUs using Microsoft PS 2 or IntelliMouse drivers in any combin
32. ortcut web access and media control keys found on extended keyboards May be connected to AdderView GEM products for synchronised switching applications Optional power adapter can be used for video only or cascade applications 1 2 Package contents SmartView Multiscreen This installation guide Please note that a power adapter is NOT required for most applications and so is not included This may be purchased separately if required part code SVMSPSU 1 3 Remote controller contents part code RC1 Remote control module Velcro strip for mounting remote controller SmartView Multiscreen Installation and Use Page 8 1 4 Product information Key for changing channels Also used to access configure mode Display indicates selected channel and SmartView status Figure 1 SmartView Multiscreen front view Power User Computer video connections connection monitor coloured BLUE Each computer for optional connections has 4 video connections A B C and D power A B C andD adapter Fe Denen es Cea hes Seg ie GE EN GEN E E NE E Options i User Computer mouse and port use a keyboard keyboard connections ei i for PS 2 style connection Keyboard coloured PURPLE Al dt Hack oe for PS 2 style Mouse coloured GREEN Ste len keyboard 1 to 4 computer for tlas upgrades Figure 2a SmartView Multiscreen rear view Model SVMS4 Quad SmartView Multiscreen Installation and Use Page 9 P
33. ow all warnings and instructions marked on the SmartView Multiscreen its optional power adapter and its accessories Warning live parts contained within optional power adapter No user serviceable parts within optional power adapter do not dismantle Replace the optional power adapter with a manufacturer approved type only if you use a power extension cord with the SmartView Multiscreen make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet s ampere rating SmartView Multiscreen Installation and Use Page 1 Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of one year from the date of original purchase If the product should fail to operate correctly in normal use during the warranty period Adder will replace or repair it free of charge No liability can be accepted for damage due to misuse or circumstances outside Adder s control Also Adder will not be responsible for any loss damage or injury arising directly or indirectly from the use of this product Adder s total liability under the terms of this warranty shall in all circumstances be limited to the replacement value of this product If any difficulty is experienced in the installation or use of t
34. ower User Computer video connections connection monitor coloured BLUE Each computer for optional connections has 2 video connections A and B power AandB adapter Blanking plates User mouse User Computer mouse and connection keyboard keyboard connections for PS 2 style Connection Keyboard coloured PURPLE mouse for PS 2 style Mouse coloured GREEN keyboard 1 to 4 Options port used to connect remote controller Also used to connect computer for flash upgrades Figure 2b SmartView Multiscreen rear view Model SVMS4 Dual Power User Computer video connections connection monitor coloured BLUE Each computer for optional connections has 4 video connections A B C and D power A B C and D adapter Geiz 2D 1D Ga ei 2 1 otaota 28 1B I oe Orvis FLASH OE Otro Options User Computer mouse and port use pec leg keyboard keyboard connections een for PS 2 style connection Keyboard coloured PURPLE Also used to c nn ect for PS 2 style Mouse coloured GREEN mouse kavboard 1 to 2 computer for flash y upgrades Figure 2c SmartView Multiscreen rear view Model SVMS 2 Quad SmartView Multiscreen Installation and Use Page 10 Power User Computer video connections connection monitor coloured BLUE Each computer for optional connections has 2 video connections A and B Blanking adapter P Options User mouse User Computer mouse and eh 3 REE connection keyboard keyboard connections 9 E tr
35. pecification colours for your convenience These match the colours used on the back of your SmartView Multiscreen and most modern PCs These cables are available in various different lengths to suit your requirements They may be purchased with or without the adapters for AT keyboards and RS232 serial mice Please quote the following part codes when ordering from your supplier Part code Description Length VKVM 2M 3 in 1 Adder cable 2 metres VKVM 2M AT 3 in 1 Adder cable with AT and serial adapters 2 metres VKVM 5M 3 in 1 Adder cable 5 metres VKVM 5M AT 3 in 1 Adder cable with AT and serial adapters 5 metres VKVM 10M 3 in 1 Adder cable 10 metres VKVM 10M AT 3 in 1 Adder cable with AT and serial adapters 10 metres The optional power adapter may be required See section 2 4 Connects to Connects to PC SmartView MULTISCREEN Keyboard 6 pin Adder 3 in 1 cable Mouse 6 pin SmartView Multiscreen Installation and Use Page 40 A3 Options port pin assignments The 15 way D connector located on the back of the SmartView Multiscreen labelled OPTIONS FLASH provides connections for the remote control module and allows an external RS232 device to control the SmartView Multiscreen See section 3 7 for more details Pin9 GND Pin 10 TXD Pin 11 RXD Other pins to be left unconnected A 4 Flash upgrade cable connection The cable connections shown below are to connect either COM1 or COM2 of a PC to the SmartView Multiscree
36. pin DIN male readily available For interface powered operation without the optional power adapter the cables should be no longer than 5 metres See section 2 4 for more details For operation with the power adapter cables should be no longer than 30 metres RS 232 serial mice these require a special converter to connect the RS 232 lines present on the SmartView Multiscreen mouse ports to the RS232 portona PC 6 pin mini DIN female 9 pin D female takes cable from ADDERview plugs into PC serial port CLK 97 n c 1 pep Dar Q RXD TxD a en GND CND E DTR 5V 4 DSR 12V 6 T RTS Male Female G TXD 12V 5 6 6 5 N Fr N C CTS gt f b i nc 9 RI Cables should be no longer than 30 metres NOTE There are several common wiring specifications for 6 pin mini DIN to 9 pin serial adapters If you have an adapter that has been supplied with a mouse it may have a completely different internal wiring to that shown above and may not be compatible with the SmartView SmartView Multiscreen Installation and Use Page 39 Recommended cables 3 in 1 keyboard video and mouse combination cable For convenience neatness and high video quality we recommend the Adder brand 3 in 1 combination cables for the keyboard mouse and first video head connections These cables are constructed with tri coax video links to ensure that high video quality is maintained They also support DDC signalling and are colour coded in PC99 s
37. ple video facilities to be controlled from a keyboard mouse and an array of monitors All the monitors and the keyboard and mouse are switched together from one computer to the next giving you full control of the wider picture 1 1 Key features Control several multi video enabled PCs with from a single keyboard mouse and a bank of monitors Dual and quad video head models available with two or four computer ports Two or more SmartViews may be synchronously switched by linking their options ports Switch 4 8 12 or 16 monitors together by synchronising Multiscreens Excellent for banking security and engineering applications Supports high bandwidth monitors at resolutions up to 1920 x 1440 with an excellent video transfer characteristic high bandwidth and low distortion Continuous keyboard and mouse emulation on all ports ensures problem free computer bootup Interface powered operation SmartView Multiscreen draws its power from the connected computers for maximum convenience SmartView Multiscreen Installation and Use Page 6 Intelligent switching feature enables users to switch between all ports or just the active ports Mixed AT PS2 keyboards and PS2 RS232 mice supported as standard Flash upgradeable SmartView Multiscreen s firmware may be upgraded by connecting a computer s serial port and running a download program Can be cascaded to provide a video switching network Video channels su
38. pport Display Data Channel DDC DDC1 DDC2 signalling Password security prevents unauthorised use User options stored in EEPROM memory Optional remote control module for convenient operation Channel switching by front panel key keyboard hotkey or 3 button mouse Automatically restores keyboard and mouse states when channel changed Supports keyboard modes 1 2 and 3 and mouse prompt and stream modes for maximum compatibility Can be controlled remotely via an RS 232 serial port Includes screen saver auto scan and variable hotkey options Supports Microsoft IntelliMouse IntelliMouse Explorer and other common wheel mice Mouse restoration functions to enable hot plugging of certain systems Keyboard mouse and SmartView Multiscreen resets may be performed without disconnecting devices Supports IBM ThinkPad Y cables Power and activity indication confirm correct operation Standard cable connections make installation easy and inexpensive All ports are active simultaneously all PCs may all be booted at the same time Robust metal case ensures good shielding and video quality Supports desktop and laptop PCs RS6000s DEC Alphas and Silicon Graphics computers SmartView Multiscreen Installation and Use Page 7 Supports very wide range of software including Windows 3 X WFWG 95 98 2000 NT ME XP DOS Unix Linux NetWare OS 2 BSD etc Supports the additional sh
39. re used together with the command keys to trigger the required SmartView Multiscreen function The left and right alt key combination is particularly suitable for extended keyboards where additional keys can be programmed to act as a combination of other keys Such keyboards are supplied with some Gateway 2000 computers Programming spare keys to trigger the hotkey combination allows channels to be selected via a single key stroke H1 CTRL and ALT keys together left or right hand keys operate default H2 CTRL and SHIFT keys together left or right hand keys operate H3 ALT and SHIFT keys together left and right hand keys operate H4 RIGHT ALT key H5 LEFT ALT and RIGHT ALT keys together H6 LEFT CTRL and LEFT ALT keys together H7 RIGHT CTRL and RIGHT ALT keys together H8 No hotkey enabled 4 5 Cycling between all channels or just the active channels The SmartView Multiscreen can be set to cycle between all channels or just the active channels when using Hotkeys Tab or a three button mouse to switch the channel This avoids wasting time viewing channels that are not active Option are U7 Cycle between all ports when switching with Hotkeys Tab or three button mouse default U8 Cycle between active ports only when switching with Hotkeys Tab or three button mouse 4 6 Firmware functions version query mouse restore and reset For technical support purpos
40. s equivalent to Switching off the power To perform a hardware reset move option switch 8 to the ON position halt and reset and then back to the OFF position normal operation SmartView Multiscreen Installation and Use Page 17 2 9 Other useful installation information PC boot up sequence When your PCs are powered on they communicate with any attached keyboards and mice and setup parameters required by the particular operating system Itis necessary for the SmartView Multiscreen to be attached and powered on during this sequence so that it can give the required responses and keep track of allthe modes and settings requested by each ofthe connected PCs Mouse characteristics do not unplug a PS 2 mouse connection from a PC whilst the PC is on Due to the design of PS 2 mice communications the mouse function on the PC will be lost and you will have to re bootthe PC to regain normal operation Unplugging the mouse from the SmartView Multiscreen will also cause itto stop operating when it is plugged back in RS232 mice can usually be unplugged and plugged back in provided thata mouse was connected when the operating system initially booted The SmartView Multiscreen is fitted with a PS 2 mouse recovery system which allows you to disconnect and re connect the shared mouse without powering down the system although this is generally not advisable see section 2 10 for details Keyboard and mouse mode switching The SmartView Multiscreen keeps
41. screen selects computer 1 and displays 1 If a password has been set then P will be displayed and the SmartView Multiscreen will remain locked until a valid password is entered DISPLAY SHOWS MEANING No power is available Display doesn t or insufficient power is show 1 or P available from the R connected PCs SmartView has powered Channel 1 or up normally and there is P prompt sufficient power available u from the connected PCs 3 2 Front panel key and remote controller The front panel key is used to select which channel is currently controlled by the shared keyboard mouse and monitor ports Pressing the key during normal operation will cause the next channel to be selected The key can also be used to access the SmartView Multiscreen s configuration mode see section 2 6 To do this press the key and hold it down for 5 seconds until C appears on the SmartView Multiscreen s front panel display An optional remote controller is also available which replicates the front panel key and display but can be located remotely from the SmartView Multiscreen This is SmartView Multiscreen Installation and Use Page 23 particularly useful in applications where the SmartView Multiscreen is located away from the desktop The remote controller can be conveniently attached to your keyboard with a couple of Velcro strips to give instant channel information and key control 3 3 Status display The s
42. t the interference Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le r glement sur le brouillage radio lectriques publi par le ministere des Communications du Canada Page 3 Contents 1 Introduction 0000000000000 6 Dal ROY features ns 6 k2 Package COMTCING naeh ah 8 1 3 Remote controler content wena santana E 8 LA Prod ctinformation aan 9 2 MAS CAN AGO nn EEE 12 2 1 What you WwillNeed 22 2 nee u 12 2 2 Mounting the SmartView Multiscreen ceeeseeeseeseeeeneennnnennnnennnnneeneneneeeen 13 2 3 Connecting your UG VICES aaa 13 2 4 Interface powered operation without the optional power adapter 14 2 3 Configuring your PCS sic tsrtscitarcd suataies seat antd anetanidstetonsagtetartiauetalinaretas stack 14 2 6 Configuring the SmartView Multiscreen ueeesseeseeeeeeeneneneeennnnnnnnnnneeeen en 14 2 7 Summary of SmartView Multiscreen configuration options 15 2 8 Resetting the SmartView Multiscreen without disc
43. tView Multiscreen switches can be connected together to expand the number of connected computers When cascading SmartView Multiscreens a power adapter SVMSPSU must be connected to each SmartView Multiscreen SmartView Multiscreens can be connected in a cascaded tree structure This can be particularly useful where clusters of computers are located some distance from each other because each unit acts as data booster and can each be up to 30 metres away from the next SmartView Multiscreen The channel can be selected on remote SmartView Multiscreen units using an extension of the HOTKEY control SmartView Multiscreen Installation and Use Page 27 SmartView MULTISCREEN A master SmartView MULTISCREEN B cascaded A typical cascade of two SmartView Multiscreens For example consider a situation where two SmartView Multiscreen units are connected together as shown above To connectto the computer attached to port 3 on SmartView Multiscreen B the user would hold down the hotkey keys then press 2 followed by 3 whilst keeping the hotkey keys pressed This will have the effect of connecting to port 3 of the SmartView Multiscreen which is connected into port SmartView Multiscreen Installation and Use Page 28 2 of the first SmartView Multiscreen unit A For example to connect to port 3 on the SmartView Multiscreen cascaded off port 2 of your first SmartView Multiscreen use press ferr ALT release press re
44. tatus display usually shows the currently selected port If autoscan mode is selected the segments will illuminate in sequence in a clockwise direction interspersed with a display ofthe currently selected channel If SmartView Multiscreen has been locked P will be displayed until a valid password has been typed to unlock the unit Data flow from the mouse or keyboard causes the dotto flash DISPLAY SHOWS MEANING Channel number displayed and dot in lower right hand corner Activity on keyboard flashes 0 indicates or mouse SmartView is disabled Illuminated segment 1 Auto scan mode shifts clockwise with I scanning from channel port number shown l to channel at rate as after each scan round v programmed by user Locked mode waiting for password to be entered B f SmartView is in screen Display flashes save mode keyboard port number mouse or keypad activity i will re enable the video SmartView Multiscreen Installation and Use Page 24 P prompt 3 4 Switching operation When you select a port your keyboard and mouse will control the computer that is connected to that port and the video feeds from that that computer will be displayed on the monitors For example if you select channel 2 then the video signal arriving at port 2A will be sent to the monitor that is attached to port A Video arriving at ports 2B 2C and 2D will be displayed on the monitors attached to ports B C and D respectively 3 5
45. use that was connected when the driver was booted The following table may be used as a guide Note that the mouse reset functions predict the likely mouse resolution settings but may not restore the speed or sensitivity of the mouse exactly as they were when the PC originally booted SmartView Multiscreen Installation and Use Page 19 Type of mouse system Drivertype Likely expected Suggested Connected at bootup data format restoration PS 2 PS 2 only PS 2 F5 PS 2 IntelliMouse PS 2 F5 IntelliMouse SmartView MS PS 2 only PS 2 F5 IntelliMouse SmartView MS IntelliMouse IntelliMouse F6 To restore lost mouse movement on a CPU connected to the SmartView Multiscreen 1 Select the CPU that has lost its mouse movement 2 Press the select key on the front ofthe SmartView Multiscreen for 5 seconds until C is displayed You are now in configure mode 3 To restore a PS 2 mouse connection press Or to restore an IntelliMouse connection press 4 Exitfrom configure mode by typing 5 Testthe mouse movement by moving the mouse a short distance F5 Restore PS 2 mouse function F6 Restore IntelliMouse function 2 12 Upgrading the SmartView s flash memory The SmartView Multiscreen uses flash memory technology which enables the firmware code to be upgraded by the user Upgrades are performed by connecting a PC s serial port to the SmartView s options port and running an upgrade program on the PC This upgrade program downloads the
46. version query function Some useful issues to bear in mind when performing flash upgrades The upgrade program rewrites the SmartView s firmware code If the upgrade process is interrupted then the SmartView will have invalid code and will not be able to operate It is therefore good practice to ensure that the upgrade process is always fully completed A partial or failed upgrade may be rectified by performing another upgrade If the upgrade process is interrupted accidentally then you should immediately repeat the upgrade process without moving switch 7 from the flash upgrade ON position Switch 7 forces the S martView into flash upgrade mode and prevents the upgraded code from being run Running faulty or partially upgraded code may have unpredictable results and may damage your SmartView or computing equipment For obvious reasons the code that the SmartView uses to perform upgrades is not itself upgradeable a common problem on some flash upgradeable products that could effectively be destroyed by a partial upgrade WARNING Running faulty or partially upgraded code may have unpredictable results and may damage your SmartView or computing equipment SmartView Multiscreen Installation and Use Page 22 3 Using the SmartView Multiscreen This section explains the general operation of the SmartView Multiscreen We recommend that you read this section before starting to use the product 3 1 Power on status At power on the SmartView Multi
47. witch the SmartView Multiscreen s channel then you will need a three button mouse or an IntelliMouse The SmartView Multiscreen supports Internet Mice that are compatible with the Microsoft IntelliMouse These are fitted with a wheel or other scroll control and sometimes have additional buttons Examples are Microsoft IntelliMouse Logitech Pilot Mouse Logitech MouseMan Genius NetMouse and Genius NetMouse Pro A suitable mouse driver for your PCs Supported types are PS 2 or RS232 two button mouse driver any manufacturer Microsoft mouse driver including IntelliMouse Logitech mouse driver including two button three button and wheel mouse Use of PS 2 and RS232 style mice with the SmartView Multiscreen All of the mouse connections from SmartView Multiscreen to PCs support either a PS 2 or an RS232 mouse SmartView Multiscreen automatically converts from the PS 2 mouse commands to RS232 serial mouse commands Serial mice types are selected by using an adapter as described in Appendix A The SmartView will operate without a mouse connected if you do not wish to use one SmartView Multiscreen Installation and Use Page 12 2 2 Mounting the SmartView Multiscreen The SmartView Multiscreen has been designed for use on a desktop or shelf in close proximity to the user s monitor and peripherals The optional remote controller may be used if you wish to locate the SmartView Multiscreen on a desk or shelf that is some dist
48. witching with Hotkeys Tab or three button mouse H1 Hotkey combination is CTRL ALT command key default H2 Hotkey combination is CTRL SHIFT command key H3 Hotkey combination is ALT SHIFT command key H4 Hotkey combination is RIGHT ALT command key H5 Hotkey combination is LEFT ALT RIGHT ALT command key H6 Hotkey combination is LEFT CTRL LEFT ALT command key H7 Hotkey combination is RIGHT CTRL RIGHT ALT command key H8 No hotkey combination enabled F1 Display firmware first digit Note F1 is FJ followed by 1 NOT r F2 Display firmware second digit F3 Display firmware third digit F5 Restore PS 2 mouse function F6 Restore IntelliMouse function F8 RESET all configurations to default settings Display confirms with r P Sets password see section 4 6 for instructions E Exits configure mode and returns the SmartView Multiscreen to normal operation mode 2 8 Resetting the SmartView Multiscreen without disconnecting your devices The SmartView Multiscreen draws its power from the connected computers and therefore may only be fully powered down when all the connected computers have been switched off or disconnected However the SmartView Multiscreen may be reset without disconnecting or powering down your computers by using the reset switch on the underside of the unit Performing a reset using this switch performs a complete hardware reset on the SmartView Multiscreen and i
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