SysLINK Hardware Manual
Contents
1. SysLINK 4000 Front Panel LEDs SysLINK 3000 Front Panel LEDs L wm III deit SysLINK 3000 Rear Panel Connectors 80 001114 SysLINK Hardware Manual J Hilfe Page 8 SysLINK 2000 Front Panel LEDs SysLINK 2000 Rear Panel Connectors TBD SysLINK 1000 Front Panel LEDs TBD SysLINK 1000 Rear Panel Connectors LED Indicators e The Unit Status LED indicates the overall status of the device e The Ethernet LEDs use and activity e The USB LEDs use and activity e The Option Card LEDs indicate the status and activity of the port s on the option card e The Cellular Mode LEDs indicate the status and type of connection e The Cellular Signal Strength LEDs show signal strength For information on interpreting the LED color and pattern displays see Troubleshooting The Join button is used when pairing wireless devices with the SysLINK The reset button can be used to reboot the unit or to restore the factory default configuration on the unit 80 001114 SysLINK Hardware Manual Page 9 e Depressing and releasing the button will reboot the unit e Depressing and holding the Reset button in for about 5 seconds will restore the default factory configuration to the unit and then reboot the unit 80 001114 SysLINK Hardware Manual Page 10 Connecting Devices to the SysLINK POS Terminal Port Option Card The POS Terminal port is2. LTE EVDO 1xRTT Wi Fi interface 80 001114 SysLINK Hardware Manual Page 5 Description of SysLINK Models The SysLINK series is available with a number of different model families These products are functionally equivalent except for the types of ports Model Ethernet USB SysCard MiniPCle Ports Ports Options Options Available SysCard Options e Analog Dial POTS e Analog Backup Modem e RS 232 Serial e RS 232 485 422 Synchronous Serial e Zigbee e Z Wave e GPIO Available MiniPCIe Option Cards e 2G Cellular e 3G Cellular e 4G Cellular LTE e Wi Fib g n e Wi Fi with Bluetooth Using the SysLINK Using the SysLINK requires three steps 1 Hardware installation 2 Configuration 3 Operation Hardware installation is documented in this manual Refer to the SysLINK Administrator s Guide for configuration and operation 80 001114 SysLINK Hardware Manual Page 6 Chapter 2 Installing the Hardware This chapter describes installing the SysLINK hardware including e Planning the installation e Checking cables and connectors e Sample configurations Overview Installing the SysLINK hardware includes the following steps 1 Plan the installation 2 Connect your peripheral device s to the SysLINK device server Attach each peripheral device e g POS terminal cash register card reader modem to a phone line port RJ 11 connector on the front or serial port DB 25 connector Plug the AC
3. SS Flow control to enable remote device to send data DSR Signals remote device that the SysLINK is attached and powered on DCD Signals remote device that SysLINK has a valid connection 20 DTR I Signals SysLINK that the remote device is attached and powered on Table 2 1 EIA 232 DB 25 DCE Pinouts Figure 2 2 shows a cable to connect most devices to the SysLINK DB 25 Pin DCE DB 25 Pin DTE Number Signal Number Signal 2 TX 3 RX 4RTS 5 CTS 6 DSR 7 GND 8 DCD 20 DTR 22 RI Figure 2 2 DB 25 to DB 25 Full Cable The SysLINK does not require the use of all 9 wires Only the RX TX and GND signals are essential DTR DSR and RTS CTS are only necessary for flow control DCD is used to indicate a connection and RI is only required for connections that need a ring indicator 80 001114 SysLINK Hardware Manual Page 12 Figure 2 3 shows a minimal 3 wire cable using only RX pin 2 data in TX pin 3 data out and GND pin 5 ground DB 25 Pin DCE DB 25 Pin DTE Number Signal Number Signal 2 TX 3 RX 7 GND Figure 2 3 DB 25 to DB 25 3 wire Cable To connect the SysLINK in DCE mode to a standard PC COM port use a standard modem cable as shown in Figure 2 4 DB 9 Pin DB 25 Pin Number Number Signal Figure 2 4 DB 25 DCE to DB 9 Terminal Cable RS 232 485 422 Serial Port Option Card TBD Zigbee or Z Wave Option Card TBD Wi Fi Interface TBD 80 001114 SysLINK Hardware Manual Page 13 Ce
4. power supply adapter into the SysLINK 4 Orient the unit and the antenna to get best signal strength Orient the unit and cable until the most signal strength LEDs are lit on the front panel 5 Optionally connect the SysLINK port server to your network The most common connection method is through the 10 100 Base TX RJ 45 connector which is labeled LAN to your Ethernet LAN using a standard straight through Ethernet cable to a hub switch Planning the installation Before installing the SysLINK device server consider the following e How will you configure your network what types of devices will you connect and where will they be located Identify the distances at which each device will be located from the SysLINK server e Verify that the locations selected for devices do not exceed cable specifications e Toconform to UL safety rules the unit may be tabletop mounted or wall mounted If wall mounted the front and rear connector plates should be oriented facing up or down not to the left or right e Is there an acceptable source of AC power available near each device s proposed location 80 001114 SysLINK Hardware Manual Page 7 SysLINK Front and Rear Panels The front panel of the SysLINK has LEDs that show the status of the unit and the various ports and options The rear panel has power buttons and connectors The following figures show the LED locations and connectors for the SysLINK models
5. S eee soe scoot each og saa E E 18 CHAPTER 4 MOUNTING EE LIESE 21 APPENDIX SPECIFICATIONS wicicccccececccccecccecteecccectenccecctecccecctecccecedeccdecctewcceecteucceees 22 SysLINK Base Hardware Specifications ccseseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeees 22 SysLINK MiniPCle Card Specifications cccecccceeseeeeeeeeeeeeeeeesneeeeeeeeeeeeeeeeneeeeeneeees 22 SysLINK Systech Option Card Specifications cccsseeeeeeeeeeeeeeeeeneeeeeeeeeeeeneeeeneeees 22 Environmental Specifications ccssssseeeeeeeeeeeeeeeeeeeeeeeeeeeeesseeeeneeeeeeeeeesseseeeeeeeeeeees 23 Product Dimensions ia 20 exeeeskseeehe eege SEENEN 23 Cellular specificati nS ncecciccc chest tetces hace geeiert ees eeekee sc eect EEeEEEESNES e EEENN 23 Ethernet cabling specifications eeeeceeeeeeeeeeeeeeeeeeeeeeeeseeeeeeneeeeeeeeeeseseeeeeeeeeeeees 23 80 001114 SysLINK Hardware Manual Page 3 Overview Systech SysLINK Gateways convert dial up payment transactions to high speed IP transactions at the merchant location and re route them over any public or private IP connection The SysLINK family connects to the high speed network via a Cellular network The gateways connect POS payment terminals POS systems check readers and ATMs to payment processing networks over the public Internet using secure IP SSL transactions Merchants preferring private IP networks can use the Systech solutions to re route dial up transact
6. SysLINK Hardware Manual SYSTECH CORPORATION gt Document number 80 001114 Revision A Created 2012 and Protected Under the U S Copyright Act of 1976 Copyright 2012 SYSTECH Corporation All Rights Reserved This document is subject to change without notice Table of Contents OVERVIEW E 4 SYSLINK Base Features xg euer eech SEENEN 5 Optloit Card Feat resS eegene EES 5 Description of SySLINK Models eeccceceeeeeeeeeeeeeeeeeeeeeeseeeeneeeeeeeeeesaseeeeeeeeeeeeeesenees 6 Using the SysLINK eessen cess eerie eee ee eee 6 CHAPTER 2 INSTALLING THE HARDWARE use 7 OVC NOW oii osc irs ca te eas et do a AT 7 Planning the Installatlon EE 7 Connecting Devices to the SySLINK csscesseeeeeeeeeeeeeeeeeneeeeeeeeeeeeseeeeeeeeeeeeeeeeaeeeeeneee 11 POS Terminal Port Option eeh ee eege amp 11 RS 232 Serial Port Option Card ec vscececeecwvseccaci dE te wlan deeumeeviataaetesoemucsVenwnectertnds 11 SYSLINK DCE RS 232 Operation einasi os Saves Gee aa a wae aes 11 RS 232 485 422 Serial Port Option Card ENEE 13 Zigbee or Z Wave Option Gare EE 13 Wi Fi Interface EE 13 GMAT SAGs EE 14 nee esas 2 deere E E Agee eae dea eae ag ot Deca ee 15 DSB PONS E 15 RR nn 15 Bes AN EE 16 Starting the SysLINK EE 16 CHAPTER 3 TROUBLESHOOTING see 17 Stet S UBD Ae TE A T 17 USB Serial Terminal Modem Port LEDS ccccccccssseeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeeeeees 18 Ethernet Ebbe eege EE ee 18 e TE LED
7. a phone line designed to function just like a standard wall jack analog phone line It is designed primarily to connect POS Point Of Sale terminals with an internal modem to the SysLINK which then routes data from the devices over the network The SysLINK mimics the phone company answering incoming calls and routing them to an internal modem attached to each phone line or generating calls from an internal modem to an attached device The terminal lines and internal modems communicate up to 2400 baud and support the following standards e Bell 212A e ITU T V 22 e ITU T V 22bis e V 22 FastConnect Hypercom RS 232 Serial Port Option Card In the RS 232 definition a pair of devices one a terminal Data Terminal Equipment or DTE and one a modem Data Communication Equipment or DCE are designed to plug directly into each other The SysLINK RS 232 serial port operates in DCE modem mode The following sections describe the pinouts and cabling options associated with this mode SysLINK DCE RS 232 Operation Data Communication Equipment DCE mode is generally used to communicate with a terminal device This includes terminals PC serial ports printers and generally most devices other than modems When in DCE mode the SysLINK port server family uses the following pinouts 80 001114 SysLINK Hardware Manual Page 11 DB 25 Pin RS 232 Number Name Direction Signal Function Co x o seri dts out rom SysLINK toremote device CTS
8. guidelines for using 10 100 Base TX twisted pair cabling e Recommended cable is category 5 CAT5 or CAT5E unshielded solid copper twisted pair e Ethernet cable pairs must be properly twisted pins 1 and 2 must be a twisted pair and pins 3 and 6 must be a twisted pair e Maximum distance of a segment from concentrator to node is 100 meters 328 feet e Maximum of 5 segments between any two nodes Index 23 1 10 100 Base TX cabling specifications 23 3 3 wire diagram 12 A antenna 7 22 asynch port specifications 22 C cable diagram terminal DB 9 to DB 25 12 cabling specifications 23 CDMA 22 Cellular specifications 23 configuration planning 7 D DB 25 to DB 25 3 wire terminal cable diagram 13 DB 9 to DB 25 terminal cable diagram 12 default configuration 10 E ethernet network cabling specifications 23 F factory default configuration 10 24 Index Index front panel diagram 8 installation hardware 7 L LAN connecting SysLINK to 15 LED overview 17 start up 16 panel diagram 8 R red LED 16 restoring default configuration 10 S signal strength 7 14 specifications 22 start up 16 T terminal cable diagram DB 9 to DB 25 12 troubleshooting LED indicators 17 twisted pair cabling specifications 23
9. ions through existing satellite frame or other wide area links Merchants benefit from higher speed payment transactions and recurring cost savings from the elimination of dedicated dial up or lease lines a Seege VISA Voie Se Any Payment Type POS Terminal Dial wm P Public Internet Private Networ Any Processor Secure IP Host j ATM Terminal WEB Diagnostics 80 001114 SysLINK Hardware Manual Page 4 SysLINK Base Features The SysLINK offers the following features and benefits Easy web based set up and configuration Open systems communications for multi site data networks Standard RJ 45 10 100 Base TX Ethernet port or ports IP packet routing SSL encryption Can be used in a variety of data communications applications Operating system independent Complete remote diagnostics LEDs for each port signaling port status and error conditions Industry standard interoperability Supports generic TCP IP access to serial ports without requiring special protocols or processing Option Card Features RJ 11 POS Terminal phone line port Serial ports e DB25 Female serial port with screw down connectors e RS 232 DCE serial port e RS 232 485 422 combination port e Asynchronous or Synchronous communication e High speed serial connections up to 230 4K baud Zigbee Z Wave and Bluetooth interfaces Cellular network interface
10. llular Interface The SysLINK automatically makes a data only connection to an available cellular network for the carrier the SysLINK is provisioned and activated on The cellular interface is typically enabled by default and the SysLINK immediately attempts to connect to the cellular network on power up This cellular interface is typically used to connect to the public Internet or a privately managed network The Cellular port mode LEDs indicate the status of the cellular interface The signal strength indicators indicate how well the unit is receiving a signal 80 001114 SysLINK Hardware Manual Page 14 Ethernet LAN The SysLINK may also be connected to your LAN using the Ethernet ports The Cellular interface is typically the primary network connection but the local connection may also be used to connect local Ethernet devices or configure or diagnose operation on the SysLINK The Ethernet port s on the SysLINK are standard 10 100 Base TX RJ 45 jacks They can be connected to an Ethernet device or switch via a standard straight through Ethernet cable Server or Workstation Devices Devices Serer or Workstation Intemet Pivate Net Remote Server Remote IPG USB Ports TBD 80 001114 SysLINK Hardware Manual Page 15 Antennas Cellular TBD Wi Fi TBD SIM Card TBD Starting the SysLINK When the SysLINK is powered up the LEDs indicate the status of the unit a
11. nd its ports The following LED colors and patterns will be displayed during normal startup if no errors are detected Status LED initially this LED will be yellow but will quickly turn green If the status LED is solid green then the SysLINK doesn t have a permanent IP address and is trying to obtain one from a DHCP server If the LED is blinking green it means the SysLINK has obtained an IP address and is ready to use Red indicates a fatal error Cellular mode LEDs these LEDs will normally be either off or green Green LEDs mean that the cellular interface is in use The LEDs will blink green to show activity Signal Strength these LEDs only operate if the Cellular interface is in use Ethernet LED these LEDs will normally be either off or green A green LED means that a good Ethernet link has been established and the unit is on the network The LED will blink green to show network activity Option Card LEDs these LEDs will normally be either off or green Off indicates a port that is not in use Green indicates a port that is in use The green LED will blink when data is transmitted or received It will blink 2 times per second when data is continuously transmitted or received If any of the LEDs turn red an error condition was detected For a full description of the LED patterns see Troubleshooting 80 001114 SysLINK Hardware Manual Page 16 Chapter 3 Troubleshooting The SysLINK has several LED indicators Unit Sta
12. tates Port is closed or no power Solid Green Port is open but idle Blinking Green Port is open and data is being transmitted or received When data is being continuously transferred this LED will blink approximately 2 times per second Red Blinks Data errors will cause periodic red blinks Persistent red blinks may imply a configuration problem incorrect baud rate parity settings etc Solid Red Port hardware has failed Table 3 2 Port LED Conditions Ethernet LEDs The Ethernet port LED describes the state of the network connection on that port Table 3 3 describes the various Ethernet LED states Solid Green Ethernet link is good Green Blink Network traffic was detected There is an Ethernet error The Ethernet cable is bad or not connected Table 3 3 Ethernet LED Conditions Cellular LEDs The Celluar mode LEDs describe both mode and state of the cellular connection The number of LEDs that are lit indicates the mode The behavior of the LEDs indicates the status Table 3 4 describes the modes that the port is in Table 3 5 Table 3 5 Cellular LED describes the various LED states 80 001114 SysLINK Hardware Manual Page 18 880 Ratin Table 3 4 Cellular LED Modes Green Blink Connection traffic Table 3 5 Cellular LED Status TBD Troubleshooting 19 Chapter 4 Mounting Options TBD Troubleshooting 21 Appendix Specifications SysLINK Base Hardware Specifications ARM9 300MH
13. tus Ports serial POS terminal or modem Cellular and Ethernet The LEDs use red yellow and green blinking combinations to indicate the status of each of the SysLINK s major components Status LED The status LED indicates the overall status of the SysLINK See Table 3 1 Status LED Condition Meaning Solid Green The unit is running but it needs an IP address It is trying to obtain one from DHCP BOOTP Blinking Green The unit has an IP address and is operating normally Alternating Green Red If the reset button is being held in this LED sequence means that the factory default configuration is about to be restored If you do not want to restore the factory default release the button before the sequence changes to Green Yellow Otherwise this means a serious system error occurred See the system log for more details Alternating Green Yellow If the reset button is being held in this LED sequence means that the factory default configuration will be restored You may release the button Otherwise this means that the current configuration is corrupt and that the factory default configuration is being used Blinking Yellow The unit is booting Solid Red There is a fatal error No power or the unit is inoperative Table 3 1 Status LED Conditions Troubleshooting 17 USB Serial Terminal Modem Port LEDs Each port has a Port LED that describes port activity Table 3 2 describes the various Port LED s
14. z CPU 256 Mbytes in circuit boot flash and program memory 256 Mbytes DDR2 RAM One to four 10 100 Mbps Ethernet connections over 10 100 Base TX physical lines One to two High Speed USB 2 0 connections External 110 or 240 VAC power supply provides 5V DC regulated to SysLINK Status LEDs for each port SysLINK MiniPCle Card Specifications LTE CDMA or 1xRTT Cellular interface with one or more SMA female antenna interfaces Wi Fi b g n SysLINK Systech Option Card Specifications 22 Optional asynchronous RS232 serial port with modem control and surge suppression Asynchronous port data rates of up to 230 4 Kbps DCE serial port with DB 25 female connector Optional phone line labeled POS Terminal with internal modem Support for phone and modem standards e Bell 212A e ITU T V 22 e ITU T V 22bis e V 22 FastConnect Hypercom Zigbee Z Wave Index Environmental Specifications e Operating temperature range 0 to 50 C e Storage temperature range 10 to 70 C e Humidity range 10 to 90 noncondensing Product Dimensions The SysLINK models measure SL 1000 5 inches x 4 75 inches x 1 25 inches X mm x Y mm x Z mm SL 2000 7 inches x 4 75 inches x 1 25 inches X mm x Y mm x Z mm SL 3000 9 inches x 4 75 inches x 1 25 inches X mm x Y mm x Z mm SL 4000 12 inches x 4 75 inches x 1 25 inches X mm x Y mm x Z mm Cellular specifications e TBD e TBD Ethernet cabling specifications This section describes
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