Information Technology _VCE VET_ Assessment Report
Contents
1. 8 1 94 2 4 0 9 2 88 9 1 0 10 1 2 94 3 0 11 75 4 16 5 0 12 5 8 1 86 0 13 28 7 5 61 0 14 17 17 52 14 0 15 56 2 26 16 0 16 71 12 8 8 0 The best answer was option D pre configured equipment with point by point instructions and enrolment in a beginner s Internet class Option C differs with only some instructions provided by Rosemary instead of enrolment in a beginners y 23 5 a al g Internet class It would be better to advise the grandparents to attend a class where they could receive training from a qualified trainer There was not enough information given to indicate Rosemary s age experience or level of knowledge 18 75 3 14 8 0 Option A was the best answer as all other alternatives contained less essential forms of documentation for a help desk Option B backup logs would not be kept at the help re gs a 28 1 desk Option C it would be very unusual for the help desk to need to refer to the owner manuals Option D industry standard contacts and training records would be less likely to be necessary on a help desk Option D is the best alternative Option A ignoring the problem will not fix it Option B sending a passworded zip file would take a while and may not ay 3 T H as 9 solve the problem anyway Option C does not involve quarantining the computer and would not help in this situation Section B2. move as much This question was well handled by most students indicating that students had a strong understanding of the OH amp S issues involved in a typical office workplace Question 4a b Marks 0 1 2 3 4 Average 43 17 19 14 7 1 3 4a Two of e how data is collected live data versus data collected and stored for later processing e how data is processed one file at a time or set of files processed together For example a real time system responds to live external events and processes data instantly as it comes in A batch system collects data and then processing is done together at a time scheduled later 4b Two of security monitoring system process control system traffic control system medical monitoring system multi user computer game It was disappointing that few students were able to demonstrate a sound understanding of the differences between real time and batch systems A number of students simply compared a single aspect for each of the two systems instead of indicating two distinct differences Many of the students examples of real time systems were interactive systems such as a computer game Question 5a c Marks 0 1 2 3 Average 1 6 33 60 2 5 5a Either of e online survey put a poll on the site e send feedback form by mail email 5b A help button on its website phone support FAQ VCE VET Information Technology
3. 9a b Marks 0 1 2 3 Average 17 53 25 5 1 2 9a It is a dangerous thing to do as the beam emitted from a laser pointer can damage a person s eyesight if it is shone into their eyes Some students only referred to Ashley s distracting behaviour and did not mention the potential to damage someone s eyesight 9b The policy would need to have a section added if not already present on the protection of eyesight from physical harm dust debris obstructions and optical harm radiation of all sorts IR UV Visible etc This question required reference to policy statements about general hazards not simply statements about laser pointers in particular Policy documents should give general procedural guidelines for employees to follow for example guidelines for appropriate behaviour in the workplace It was pleasing that most students could explain the problem however few students actually referred to how the policy should be updated Recognising what should be included in a policy statement to cover potential visual impairment from multiple possible sources was a noticeable problem for many students Question 10a c Marks 0 1 2 3 4 Average 6 19 35 30 11 2 2 10a Network 10b Two of e the Internet is down e network switch is faulty e faulty network cables e cable is disconnected e faulty phone line e ISP is having problems e power problems wit
4. Short answer questions For each question an outline answer or answers is provided In some cases the answer given is not the only answer that could have been awarded marks Specific comments on student performance are provided where relevant Question 1 Marks 0 1 Average 17 83 0 9 Either of enables documentation to be adjusted to better suit the target audience s needs to check that the documentation provided is appropriate Question 2 Marks 0 1 Average 43 57 0 6 One of VCE VET Information Technology GA 2 Exam time allowed resources required hardware and software needed equipment needed personnel required file storage capacity needed Published 7 April 2009 2008 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY Assessment Report A few students gave answers that were not constraints but types of software Question 3 Question 3a b Marks 0 1 2 3 4 Average 1 2 7 37 53 3 4 3a Three of e the monitor is too high neck is angled up arms are angled up keyboard is too high the chair is too high thighs and feet are angled down feet are not flat on the floor the chair does not adequately support the person s back the person is not sitting correctly they have bad posture e nota five wheel chair 3b A track ball or touch pad moves the pointer with either finger or thumb movement so the arm and elbow do not have to
5. 2008 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY Assessment Report 2008 VCE VET Information Technology GA 2 Written examination GENERAL COMMENTS A total of 574 students sat the VCE VET Information Technology examination in 2008 In general students coped well with the examination format and attempted most questions Questions that required analysis proved challenging for students and a number of responses lacked sufficient detail or were only vaguely related to the situation presented in the question Students who repeated answers in questions that asked for more than one response were not awarded full marks Students who merely reworded the question stem as their answer and did not demonstrate their understanding were not awarded marks Students need to be reminded to read the information given in the stem of the question carefully and refer appropriately to this context in their answer The majority of students handled the questions from each unit of competence reasonably well In general questions based on Apply Occupational Health and Safety Procedures and Install and Optimise Operating System Software were well answered However some improvement is needed in responses to the following units of competence where students were asked to suggest solutions to client problems e Provide Advice to Clients e Create User Documentation There was still a significant number of students who merely reworded or rewrote t
6. GA 2 Exam Published 7 April 2009 2008 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY Assessment Report 5c Help improve its system cater to the client s needs Some students did not read the question stem carefully and their answer for Question 5b was not relevant to a web environment Question 6 Marks 0 1 2 3 Average 21 33 35 12 1 4 Three of e back up their data files provide training on the new O S provide an avenue for feedback questions extra help desk support communication with management advising that they will temporarily reduce productivity during the transition provide a quick reference guide Responses of user documentation were not deemed as in depth as required as the unit title is Create User Documentation Students should be able to describe a range of types of user documentation and match them to appropriate situations where they would be likely to be used in a workplace setting Question 7a b Marks 0 1 2 Average 67 24 9 0 4 7a A backup that contains only new items and or items changed since the previous back up 7b One of e need to restore more backups for a certain period of time for example over a week e takes longer as it is more tedious to find specific files when restoring incremental backups e danger of missing the increment if not set up as an automatic procedure e danger of restoring files in the wrong order T
7. M AND ASSESSMENT AUTHORITY This part was not always clearly answered as some students appeared to answer a different question Why do the latest computer games need 3D graphics cards 14b One mark each was awarded for suggesting a possible cause and a plausible explanation Suggestions e too much detail is shown on the games screen alter for the card to do so it can be faster less for the card to do so it can be faster the games settings to remove most visual options less too high a resolution i e screen size is too big alter the games settings to lower quality lower resolution underpowered video card get a new high quality video card able to do the work faster incorrect or out of date video drivers update the video drivers optimised code i e faster processing not enough video RAM upgrade the amount of video RAM able to process the signal more efficiently Many students appeared to have enjoyed this question and clearly showed personal knowledge in this area Question 15 Marks 0 1 2 3 4 Average 28 11 22 16 23 2 Accounting package users not simply user manual as this e e included in the package one mark New employees e was too general training manual instruction manual tutorials or online documentation one mark justification provides not only instructions on how to use the new package but exercises on the features p
8. ebsite This information is then used to rip off the victim A significant number of students referred to virus and key logger websites which was not accepted Question 18 Marks 0 1 2 4 Average o 25 38 25 9 2 1 3 Date Time User Incident Suggested action Date 1 10 2008 10 09 Novak Novak returned from a meeting to find his Reboot computer take 1 10 2008 computer s screen blank due to power the computer out of saver but nothing happened when he hibernation moved the mouse or pressed a key The screen s power indicator was on 1 10 2008 10 13 Novak The last action had no effect Determined Swap screen with other 1 10 2008 there is an identical computer nearby PC does fault stay with PC or screen check the video cable or data cable 1 10 2008 10 41 Novak Novak s computer is still not displaying Send technician to 1 10 2008 anything check replace video card or motherboard or other relevant hardware answer or escalate the problem to a technician who can help 1 10 2008 12 55 Novak Novak s computer now displays correctly Restore application data 1 10 2008 However the application that was open files from latest backup before the incident displays an error or attempt to recover message invalid data file structure lost data or files 1 10 2008 13 33 Novak Everything is OK Incident closed 1 10 2008 VCE VET Information Techn
9. estion Question 20 Marks 0 1 2 3 Average 34 33 25 8 1 1 Type Liceneres amber oi conics Redistribution Modification Rights or users Commercial Paid on purchase Defined by licence None Usually aliae All rights additional licence requirements can Open Source None zero free or many as they like apply for example GNU Defined by terms Shareware of use or Paid after Defined by licence Defined by terms but mostly free to share user trial Freeware Saati many Anything the developer decides None zero free or as many as they yong P like One mark was awarded for each fully correct row in the table Most students demonstrated that they understood the concept of Freeware but many struggled with Open Source and Shareware Responses to this question clearly showed that many students do not have a clear understanding of the types of licensing that are commonly available for software It was pleasing to see some students gave excellent responses for this question Question 21a c Marks 0 1 2 3 Average 15 33 15 36 1 7 VCE VET Information Technology GA 2 Exam Published 7 April 2009 2008 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY Assessment Report 21a Bluetooth driver is buggy or not working properly corrupted driver or driver interpreted as malicious by the computer incompatible or not loading 21b Downloading the latest dr
10. h communications equipment for example the router e not merely a network card as it is not an individual PC problem 10c User documentation training telephone support or online support Question 11 Marks 0 1 2 3 Average 4 54 25 17 1 6 Three marks were awarded for four items correct two marks were awarded for three items correct and one mark was awarded for one or two items correct e installation guide e posters e quick reference card VCE VET Information Technology GA 2 Exam Published 7 April 2009 2008 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY Assessment Report e wall chart Question 12 Marks 0 1 2 3 Average 4 20 61 15 1 9 Make headings a different font and larger size than the body text to make the information contained in the website easier to read Use clear well labelled images and maps where appropriate e to help in communicating web page content e to help sell the product e to convey information concisely e to illustrate the destinations Use alt tags on all images to provide a text alternative for vision impaired people for browsers when images turned off for search engines to provide information about the image even if it can not be loaded The first two parts of this question were answered well However there were many incorrect answers to the third part of the question indicating that the function of alt tags was poorly unde
11. he question without adding any new information Students could better spend their time by elaborating on the answers they do know Students should ensure that their writing is legible in the examination If the assessor cannot decipher what has been written it is very difficult to award marks Students are encouraged to practise handwriting in class as part of their examination preparation Students are strongly recommended to use pen for their responses to Section B SPECIFIC INFORMATION Section A Multiple choice questions The table below indicates the percentage of students who chose each option The correct answer is indicated by shading Question A B C D AN Comments Answer The best answer was option D intermediate user As described in the question stem Jane has already had some introductory level training in using other 1 52 1 2 46 0 software so she is not a novice user She has not had extensive training and experience so she is not an expert user Casual user is not a term used when discussing level of experience and training It merely refers to how often software is used 2 1 5 94 0 0 3 5 3 2 90 0 4 15 68 12 5 0 5 3 10 19 68 0 6 3 28 51 17 1 7 37 52 5 5 0 VCE VET Information Technology GA 2 Exam VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY 2009 1 2008 Assessment Report VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY
12. his question was generally poorly answered Some students demonstrated a basic knowledge of incremental backups but few students showed that they understood the disadvantages and or the rigours of the restore process required for incremental backup systems A number of students appeared to have little understanding of how file backups occur in many IT industry sites while others stood out with their clear responses to this question Question 8a c Marks 0 1 2 3 4 Average 21 20 28 22 9 1 8 8a The process Optimise is using up most of the CPU time not memory there is not enough data supplied to determine this causing other processes to be slow 8b End the process Optimise immediately close the account access for Nick and investigate further 8c Two of install tighten firewall change passwords scan server for viruses Trojans cancel restrict Nick s account discipline Nick VCE VET Information Technology GA 2 Exam Published 7 April 2009 2008 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY Assessment Report e place limits or restrictions on all accounts e set alarms or notifications for excess CPU use Some students erroneously seemed more concerned with the bandwidth available rather than the CPU or memory usage on the server Some students did not appear to have experience with a shared server environment where multiple users use resources on the same server Question
13. iver or reinstalling the driver adjust security settings 21c One of e USB cable e memory card e usea different computer then email it e card reader Many students demonstrated their awareness that this was a driver issue and suggested reinstalling the drivers Some simply suggested reinstalling the software which was not accepted The answers accepted for Question 21c were far more varied but vague answers like use a cable were not accepted Question 22a b Marks 0 1 2 3 Average 50 23 18 9 0 9 22a Both the payroll and the sports results programs are running in either the foreground or background each time one mark Explanation it could be that the programs are incompatible with each other or there are multiple programs running that overload the computer one mark A reasonable number of students recognised that both the Payroll and the Sports results programs were always running when the system crashed Fewer students only picked up one of these programs as always running To get the second mark they needed to comment about a conflict between the programs or a resource issue Some other students approached this question from the number of programs that were running on the PC when the crash occurred To get the second mark they needed to make it clear that the PC could be short of resources due to this 22b Any of e do not run these two programs at the same time or only run one
14. olicy and procedures documents wall chart booklet quick reference card or online help one mark justification to give them a guide to how the company works and how they should do their job one mark A wide range of answers were given for this question Some students gave very strong answers while others demonstrated a poor understanding of the various types of user documentation and their purpose Students missed the focus of the question and referred to training types instead of documentation types Question 16 Marks 0 1 2 3 4 Average 10 11 21 30 28 2 6 Advantage of LCDs Ergonomic reason for the advantage Freedom from flicker and image distortions at the screen edges Reduce eye strain People with epilepsy may be sensitive to flickering lights or certain patterns that occur with CRT screens LCDs should not affect epilepsy sufferers as they do not flicker Less eye strain due to distortion or flicker Less electromagnetic radiation emissions Thinner and lighter displays that require less space and are easier to move CRTs emit electromagnetic radiation EMR including radio waves infrared heat ultraviolet and x rays LCD screens only emit visual radiation and would be less likely to damage the user s eyes Some radiation can damage eyes cause cancer Less likely to cause back strain injuries Uniform screen brightness and substantially less glare Less likely to cau
15. ology GA 2 Exam Published 7 April 2009 2008 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY Assessment Report To gain mark s other plausible answers had to fit into the total scenario Students were given some clues in the elapsed time between calls Students appeared to have great difficulty seeing themselves in the help desk role and completing the log as someone working on a help desk would Many students failed to use all of the information provided Question 19a c Marks 0 1 2 3 4 Average 14 16 25 27 18 2 2 19a Prolonged and or incorrect use of a keyboard or mouse or laptop could cause hand wrist strain injuries one mark 19b Two marks were awarded for describing one reasonable preventative measure such as take regular breaks never work for long periods without a break stretch and relax wrists hands regularly use an ergonomic wrist rest or ergonomically designed mouse use voice recognition software use trackball or other alternative pointing device 19c The OH amp S Coordinator representative Manager Officer This question was generally answered satisfactorily however there were a disappointing number of answers that were general OH amp S statements not specific to the question and many students did not mention RSI or Carpel Tunnel Syndrome Students are advised to read the question carefully before formulating an answer to ensure that they do not miss any parts of the qu
16. program at a time or close all other applications e remove the sports results program from the PC e check with the Payroll program company for any known solutions e check with the sports results Program Company for any known solutions e run the sports results program in a virtual PC within the principal s PC The simplest answer was to ensure that only one program ran on the system at a time but a better answer was to make sure that the payroll and the Sports programs never ran at the same time Many students performed poorly on this question and did not appear to have read the information provided carefully VCE VET Information Technology GA 2 Exam Published 7 April 2009 10
17. rstood by many students Question 13a d Marks 0 1 2 3 4 Average Jo 20 32 30 15 2 1 5 Students needed to have a clear definition of defragging Defragging does not repair the disk 13a Convert fragmented files into contiguous files and usually arrange files into groups depending on the frequency of the file changing 13b No as the level of fragmentation is insignificant Yes was an acceptable answer if students justified the answer by saying regular defragging is beneficial 13c e find damaged sectors on the disc and attempt to move data from them to other non damaged sectors e then the damaged sector is marked as unusable 13d One of e to remove sensitive or confidential files e to ensure that deleted files cannot be recovered e suspect email with a virus needs to be removed Many students still appeared to have a poor understanding of the defragmentation process Very few students gave a satisfactory answer to the Disc Repairer part of the question Most gave a satisfactory and some very inventive and acceptable answers to the part on the Secure File Eraser Question 14a b Marks 0 1 2 3 Average 18 20 31 30 1 8 14a One of e they test the capability of the cards to their limits VCE VET Information Technology GA 2 Exam Published 7 April 2009 2008 Assessment Report e the higher the frame rate the better the video card VICTORIAN CURRICULU
18. se eye strain can use the screen for longer periods This question was reasonably well handled but answers such as less electromagnetic radiation is good for you were insufficiently convincing to be awarded full marks Some students impressed the assessors with their knowledge that a flickering screen can be a problem for people with epilepsy The general understanding of the term electromagnetic VCE VET Information Technology GA 2 Exam Published 7 April 2009 VICTORIAN CURRICULUM AND ASSESSMENT AUTHORITY 2008 Assessment Report radiation was however quite poor Students are reminded that not all such radiation is dangerous as heat and ordinary light are also electromagnetic radiation Question 17a c Marks 0 1 2 3 Average To 20 21 26 33 1 7 17a Banking details credit debit card information pin numbers Financial information not just personal information passwords one mark 17b A fake bank or commercial website students needed to indicate that it was not a real website 17c They would lose the money in their bank accounts and or their credit card information would be used to buy lots of stuff Monetary misappropriation Some students struggled to demonstrate their knowledge of phishing The term phishing is common in the computer world for an email containing links to a fake website that tries to obtain your user name and password to the real w
Download Pdf Manuals
Related Search