LET`S GET THIS SHOW ON THE ROAD
Contents
1. now launch and the USB device will continue the installation process for a few minutes Once complete click Finish to exit Setup Your Telstra Pre Paid Connection Manager is now installed and a shortcut has been created on your desktop ACTIVATE PREPAID SERVICE e Activate via Connection Manager or e Call 12 58880 and follow prompts Refer to the Pre Paid Welcome Guide for further details e Ifyou are calling from a non Telstra phone and cannot connect on this number call 13 2200 and when prompted say Pre Paid USING THE CONNECTION MANAGER ACTIVATE YOUR SERVICE VIA CONNECTION MANAGER e Once Connection Manager is installed you can activate your service by clicking the Activate button in the bottom right hand corner fill in your details and follow the prompts T Telstra Pre Paid Mobile Broadband ia 4G Status Not connected The Pre Paid service has not been activated Activate GETTING ONLINE e Once the Connection Manager has loaded up and your service has been activated you will be able to click Connect Now e Whenever your Pre Paid Telstra USB 4G is plugged into your computer the Connection Manager will automatically launch Alternatively double click the shortcut on your desktop CONNECTION MANAGER ICONS B be o B m i forearms a a CONNECTION MANAGER UPDATES Your Connection Manager will automatically check for software updates periodically Alternatively you can click on Tools in t2. Start the program interface F PC configuration manually by going Start doesn t start A is not correct No gt Program Files or use after the Autorun the shortcut on the USB device desktop is plugged in The antenna is at Adjust the angle and the wrong angle position of the USB or position device Try moving location until you get good reception Visit telstra com You have no mobilebbcoverage to The USB network 8 A check if you are covered devicehas coverage or consider purchasing no signal an external antenna from your service provider You have not entered your PIN number at start up Restart the application and enter your PIN number If the PIN is invalid you cannot connect to the network 22 Problem Possible Causes Suggested Solution Check with your service Message The SMS centre provider and enter the A number isn t sent failed correct number in the correct Message settings You have no Try moving location until network coverage you get good reception Check with your service mene beat provider and set the APN configurationis in the configuration Data wrong i i settings connection Select the correct failed The manual network for Telstra network selection Restore Automatic is wrong mode You are using the Consult Telstra wrong APN The USB device You don t have Consult your service cannot international
3. combination with our accessories conform with the essential requirements of The Radio Communications Standard Electromagnetic Radiation Human Exposure 2003 and the Australian Communications and Media Authority Section 376 of the Telecommunications Act 1997 when used at a distance of not less than 5mm from the body The worst case SAR result is 1 66 W Kg A N14945 ROHS DECLARATION RESTRICTION OF HAZARDOUS SUBSTANCES ZTE declares that the USB device is free from hazardous materials and complies with EU RoHS Directive and the amendments 25
4. of a business However we will accept that liability if it cannot be excluded under any legislation If that liability cannot be excluded but can be limited under any legislation we limit our liability to resupplying repairing or replacing the relevant goods or services or payment of the cost of resupply repair or replacement where it is fair and reasonable to do so 6 4 We are not liable for any loss to the extent that it is caused by you results from your failure to take reasonable steps to avoid or minimise your loss or caused by us failing to comply with our obligations due to events outside our reasonable control such as failure in equipment that is not owned or operated by us an industrial strike ora natural disaster Your liability to us 6 5 If you and one or more others are the customer s for a service each of you is jointly and individually responsible for all charges and other obligations relating to that service 6 6 Consumer and small business customers are liable to us for breach of contract or negligence under the principles applied by the courts but is not liable to us to the extent that it is caused by us 18 7 General Please read Telstra s Privacy Statement Protecting Your Privacy available at telstra com au privacy privacy_statement html which sets out how your personal information is collected used and disclosed including for marketing purposes and your rights in relation to accessing and c
5. provider before you go connect to the roaming enabled overseas to enable internet when on your service roaming overseas The PC No warning soundcard is Check the audio card tone disabled or on and adjust the volume low volume The Re insert the F microSD microSD card Try enother microSD card cannot be read or is not found The maximum capacity is 32GB SDHC card and make sure the capacity and format is correct 23 RF SAFETY INFORMATION The USB device has an internal antenna For optimum performance with minimum power consumption do not shield the device or cover with any object Covering the antenna affects signal quality and may cause the modem to operate at a higher power level than needed RADIO FREQUENCY ENERGY The USB device is a low power radio transmitter and receiver When switched on it intermittently transmits radio frequency RF energy radio waves The transmit power level is optimized for best performance and automatically reduces when there is good quality reception Maximum power is only used at the edge of network coverage so under most circumstances the power output is very low Under poor network conditions the modem transmits at a higher power level and may get hot 24 DECLARATION OF CONFORMITY SPECIFIC ABSORPTION RATE SAR The wireless router device is designed to be used in close proximity to the body We declare that the product detailed in this manual and in
6. LET S GET THIS SHOW ON THE ROAD You must be excited about your brand new Pre Paid Telstra USB 4G This guide will help you get started as quickly and as easily as possible It ll guide you through installation and run through all the handy extra features that are included You ll be up and running in no time so you can stay connected when you re on the go WHAT S INSIDE 03 05 08 10 13 22 Let s get started Getting Connected Using the Connection Manager TelstraOne Experience Extra bits you should know Problem Solving LET S GET STARTED YOUR PACKAGE CONTAINS THE FOLLOWING e Pre Paid Telstra USB 4G e Telstra Pre Paid Next G SIM Card e USB extension cable e This Getting Started Guide e Telstra Pre Paid Welcome Guide e Manufacturer s warranty card ACCESORIES AVAILABLE FOR PURCHASE e MicroSD Memory Card to enable the device to be used as an external storage drive e External Antenna connector type TS9 may improve the modem performance in low signal strength areas YOUR PRE PAID TELSTRA USB 46 E Slide to open LED Status a ane top cover USB Connector External Antenna x2 LED indicators USB Device Status i Offline Not registered on the pog Red e y network E Green solid Registered on the 4G network Ae as Active data transfer on the 4G Green blinking network 3t Blue solid Registered on the 2G 3G network 4 Blue blinking Active data transfer on 2G 3G netw
7. activated before the use by date printed on it 1 7 If you cancel your Telstra Pre Paid Mobile Broadband service other than as a result of our breach or we cancel the service as a result of your breach all unused credit in your account will remain with us 1 8 Any unused credit in your account after the Credit Expiry Date will remain with us 1 9 If your account balance is or becomes insufficient to 14 cover or use a particular feature or Telstra service we will not provide the service to you and will terminate any session feature or service in progress except for calls to emergency services 000 or access to My Account 1 10 When you use the service we will debit your account balance in accordance with the charges set out in your pricing brochure and Our Customer Terms from time to time 1 11 When your service is in recharge only period you cannot connect to the internet you may call emergency services and connect to My Account for recharge 1 12 If you do not recharge your service during your recharge only period it will be disconnected and your service number will be reallocated to another customer You will receive a text message warning you of this before your recharge only period ends The length of your recharge only period is 6 months from your Credit Expiry Date 1 13 Any value in your account balance is not refundable or transferable 2 Unlocking fee Your USB device is programmed to operate only on the Telst
8. contact information for people businesses government departments and community organisations You can send the details to your mobile view the location on a map or save and share listings using the new MyList feature 11 YELLOW PAGES With yellowpages com au you can find businesses locate them on a map and even send their details to your mobile for later So whatever you need to find Let your fingers do the Walking BIGPOND MUSIC Get the latest hits as well as all the classics from BigPond Music There s a huge library of albums and singles to choose from What s more all BigPond Music downloads are high quality MP3s that are compatible with all MP3 digital music players and devices including Apple iTunes iPod and iPhone 12 EXTRA BITS YOU SHOULD KNOW COVERAGE Coverage depends on your location device and whether your device has an external antenna attached Visit telstra com mobilebbcoverage to check if you are covered TERMS amp CONDITIONS It is important that you read and understand the terms that apply to your service The terms for your Telstra Pre Paid Mobile Broadband service are set out in Our Customer Terms as varied from time to time Below is a summary of some aspects of Our Customer Terms It is for information only For terms governing your Telstra Pre Paid Mobile Broadband service please go to telstra com ppmbb or see Our Customer Terms at telstra com au customerterms Your pricin
9. eforehand 5 2 We may ask you to put your request in writing If you cancel a service before we have provided it to you we may charge you any costs we incur 5 3 We may suspend or cancel a service in a number of circumstances for example where you are in breach of Our Customer Terms including using your service ina way which we reasonable believe is fraudulent poses an unacceptable risk to our security or network capability or is illegal it is necessary to restore or maintain our network there is an emergency the law or a regulator requires us to do so you leave your premises or you become bankrupt or insolvent The amount of notice if any we give you depends on the circumstances 5 4 If a service is cancelled or suspended you are still required to pay for relevant charges incurred up to the date of cancellation or suspension 6 Liability Our liability to you 6 1 If our services are used by you in pursuit of financial gain such as to conduct share trading it is very important that you have another means of communication available and do not solely rely on our services 17 6 2 In many cases we accept liability to you for breach of contract or negligence under the principles applied by the courts Some exceptions are set out below 6 3 As your service is provided to you for the primary purpose of personal use we do not accept liability for losses that result from the use of your service in connection with the conduct
10. g brochure contains a summary of the charges that apply to our Telstra Pre Paid Mobile Broadband service 1 Registering and using your service 1 1 We provide the Telstra Pre Paid Mobile Broadband service to you mainly for your personal use 1 2 We will connect your Telstra Pre Paid Mobile Broadband service once you register it by providing us with your name address and details of your intended use and other information and identification reasonably requested by us If you are under 18 years of age this includes 13 confirmation that you have the consent of your parent or a responsible adult to use this service We may request further information from you after you have registered provided that our request is reasonable 1 3 You must notify us of any changes to your name or address within 14 days of such change by calling Customer Service on 12 58880 from a Non Telstra phone call 13 2200 and say Prepaid 1 4 Your USB Modem pack specifies the Network Access Period during which you can use the service features or other Telstra services once registered The date on which the Network Access Period ends is the Credit Expiry Date 1 5 Your Credit Expiry Date is 30 days from your last recharge unless you are using Credit Me2U in which case different rules will apply Go to telstra com ppmbb for Terms amp Conditions 1 6 Each Telstra Pre Paid recharge card and voucher is fully transferable non refundable and must be
11. he Connection Manager and select Check for Updates menu item to manually download the latest software Alternatively you may visit the Support amp Updates page at telstra com ppmbb TELSTRAONE EXPERIENCE Your new Pre Paid Telstra USB 4G includes TelstraOne Experience with features that make it easier to connect and access all of your favourite services and functions Priority Top Stories a BP assie bid for c iG 6 Aussie bid for Commonwea james Online Services VSO Home Sport Weather Citysearch Maps Search h BIGNO sensis comau MUSIC Find gt powered by Google TelstraOne Experience includes quick and easy access to the following services data and content charges apply 10 TOP STORIES BigPond News brings you breaking news from across Australia and around the world Once connected wherever and whenever news happens you can be kept up to date right on your screen ONLINE SERVICES TelstraOne Experience comes with internet bookmarks and menu which brings together weblinks to your favourite services and applications Once connected access your favourite BigPond and internet links within one or two clicks SEARCH Once connected you can quickly search and find what you need with Sensis Yellow Pages White Pages and BigPond Music Search right from your Connection Manager using the TelstraOne Experience WHITE PAGES IT S HOW WE CONNECT With whitepages com au you can find
12. ork The LED indicator shows the status of the USB device and indicates when you are sending or receiving data GETTING CONNECTED INSERT USB DEVICE Pull out the USB connector and plug the USB device into your computer The computer will detect the new hardware and start the Mobile Broadband Setup Wizard i Mobile Broadband Manager Setup xj Welcome to the Mobile Broadband Manager Setup Wizard The Setup Wizard will install Mobile Broadband Manager on your computer Click Next to continue or Cance to exit the Setup Wizard Handy Hint If nothing happens your system configuration may be preventing Autorun Windows users Select Open folder to view files then double click the Telstra icon to start the software installation Mac users Double click the Telstra icon on your desktop FOLLOW THE PROMPTS TO COMPLETE THE INSTALLATION The Connection Manager software will start automatically and takes a few minutes to complete Click next to accept the default location or click Browse to specify your own path Click Install to start installation Broadband Manager Setup Ready to Install The Setup Wizard is ready to begin the installation Click Install to begin the installation If you want to review or change any of your installation settings dick Back Click Cancel to exit the wizard Advanced Installer LAUNCH CONNECTION MANAGER Your Telstra Pre Paid Connection Manager will
13. orrecting that information You agree to the collection use and disclosure of your personal information in accordance with the Telstra Privacy Statement 8 Telstra FairPlay policy It is important to us that our customers can access our services therefore you must follow our FairPlay Policy when you use any of our special offers giving you calls or data usage for free or at rates lower than the standard rates for such as set out in Our Customer Terms sometimes known as FairPlay offers Full details are available at telstra com au customerterms 9 Acceptable use policy It is important that you comply with the Acceptable Use Policy when using Telstra Pre Paid Mobile Broadband service Our Acceptable Use Policy deals with our rights in respect of your service if your usage of the service 19 e Causes you to breach Our Customer Terms of law e Causes us to breach the law e Results in us incurring liability to any person e Causes interference e Damages our reputation or brand and e Attempts to manipulate any limitations of our service Full details of the policy are available in Our Customer Terms which can be found at telstra com au customerterms 10 Complaints We aim to resolve all problems and complaints quickly and effectively If you have any concerns please visit your nearest Telstra store or call us on 12 58880 from a Non Telstra phone call 13 2200 and say Prepaid If we are unable to resolve this matter to
14. ra network you may need to pay an unlocking fee to use it on other networks 15 3 SIM card 3 1 We own any SIM provided to you You must keep it secure You must notify us in writing if registered in the name of acompany immediately if the SIM card is lost or stolen You are responsible for all costs and losses resulting from any use of the SIM card and which arises prior to the time that we receive your notification 3 2 Title in the Telstra Pre Paid Mobile Broadband USB device will pass to you when you register the SIM card for that USB device However risk in the USB device passes to you when you accept delivery of it 4 Changing our customer terms We can change most of the terms including price on which we supply services to you Generally subject to some exceptions if a change is not required by law or necessary for security or technical reasons and has more than a minor detrimental impact on you we will tell you at least 30 days beforehand If a change will have a detrimental impact we may also publish a notice ina relevant newspaper summarising the change 3 working days beforehand We will tell you about changes by sending you a text message or otherwise in writing directing you to further information about the charges such as on telstra com or at a Telstra store We may also publish a notice ina national newspaper 16 5 Cancellation and suspension 5 1 You can cancel your service at any time by telling us b
15. your satisfaction you can contact the Telecommunications Industry Ombudsman TIO The TIO is an office of last resort for complaints about telephone and internet services FREECALL 1800 062 058 TTY 1800 675 692 Translator and Interpreter Service 13 1450 Email tio tio com au 20 You can also contact the Australian Communications and MediaAuthority ACMA for information on telecommunications issues The ACMA is a Commonwealth government agency responsible for regulating the telecommunications industry For calls from Melbourne 03 9963 6988 For calls outside Melbourne 1300 850 115 For further information please go to telstra com au customerterms Apple iPod and iTunes are trademarks of Apple Inc registered in the U S and other countries iPhone is a trademark of Apple Inc iPod and iTunes are for legal or rightholder authorised copying only Don t steal music and are trademarks and registered trademarks of Telstra Corporation Limited ABN 33 051 775 556 21 ee SOLVING Install and test the USB device in another computer 2 Check your SIM card is working in another device e g mobile phone 3 Insert a known working SIM card into your USB device 4 Confirm your account is active contact Telstra 5 Uninstall the USB device and re install using Windows Safe Mode consult a PC technician for help if required PC only Problem Possible Causes Suggested Solution The pl
Download Pdf Manuals
Related Search