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1. aia Your attempt to access this trunk failed because it is not assigned to your terminal Language aaa a i a hs Use to select a display message language Last call charge Use to keep track of time spent on a call and display the charges Leave word calling 72 Use whenever you wish to have someone call you back Loudspeaker page 469 Use to make a paging announcement in all the premises through loudspeakers in the ceiling Memory ia ton NAAN INAPO Rn 80 Feature button used to save a telephone number while active on a call Modify DSS cece eee eee 762 Use to select a different configuration for the DSS module Modify ioe cee rh RR rex Use to modify the telephone number stored in your personal directory Muka paaa sas NGA nae dan BEA Ped NAN ce Button used to turn off the microphone associ ated with the handset or built in speakerphone No permission aaa Your attempt to place this call failed because your terminal is under restriction Outside transf 644 Feature button used to transfer a trunk call to a worker who is elsewhere on business Override restriction 641 Use to place a unique trunk call at your terminal outside working hours or at any terminal within the system at any time Paje allsa n3 REA ANA 9 x nng Use to make a paging announcement on all the idle speakerphones within the sy
2. because it is under attendant s control Direct connection 75 Use to answer incoming trunk calls just by lifting the handset or pressing the Speaker button Directory Kalan ce pee rh rer he Button used to access the system directory Your attempt to call an extension number failed because your coworker does not wish any phone interruptions DND degree 2 2 cece eee eens Use to prevent intrusions or incoming calls being received at your terminal DND 1st degree 621 Use to prevent intrusions in your calls DND 2nd degree 622 Use to prevent intrusions and incoming calls being received at your terminal Do not disturb 62 Use to prevent or accept intrusions or incoming calls being received at your terminal Drop aaa Dha PANGAN 71 Feature button used to disconnect from a call DSS button L u Q7 Use to modify the button assignment for a given configuration of the DSS module Enter name external s Use to key in an outside party s name His her telephone number has to be stored in the system directory 1 8 Check with your system manager to see which features are available to you Glossary De Enter name internal Use to key in a coworker s name Erase message 0ee eee e eee Use to cancel a Leave word calling message without returning a call to
3. extension within the system Return to call Q1 Use to return to the held call Ririger sonet er oy meg acne enn Button used to turn off the tone ringer when you are a member of a group and do not wish to receive incoming trunk calls addressed to the group See message L uss 77 Feature button used for message retrieval Speakers e x teks Owes bee AAN AA Button used to place answer calls and access features without lifting the handset anytime you prefer hands free communication System AD 98200 to 28999 Abbreviated numbers contained in the system directory Toggle 2 terere rhon gus Q2 Use to switch between two ongoing calls Trunk 2s rell LEIYxS 410 to 9449 Use to access a specific trunk in order to place a trunk call THUNK busy 6 a silk Rn hi rr rs Your attempt to access this trunk failed because it is busy Try again later or select another trunk Trunk group 400 to 9409 Use to access any idle outgoing trunk in the group in order to place a trunk call Type Call forward 1 internal calls only 2 outside calls only 3 all calls View number dialed Use to display the last number you dialed Voice services Q471 to Q478 Use to call the voice messaging system Withdraw conf Luessu ss Q6 Use to temporarily withdraw from a conference call YeS Il ir AD
4. hold You may place a call on hold anytime you have to interrupt the conversation to answer another call place a new call or perform some other task You have to place a call on hold before you transfer it to another extension or outside number Press the Hold button Return to the held call Press the OK button Speak to two parties in turn When you answer a new call while active on another you may speak to the two parties in turn Press the OK button Set up a three party conference call You may add a call you have placed on hold to another call you are connected to and thus establish a three party conversation button To temporarily withdraw from the conference and leave the other two parties connected Press the OK button Note The use of ISDN trunks and conference withdrawal are mutually exclusive To reenter the conference after withdrawal Press the Conference button Transfer a call to a coworker To send the present call from your terminal to another extension Press the Hold button Dial your coworker s extension number Press the Speaker button or hang up Check with your system manager to see which features are available to you 1 0 With a call in progress aa LL SSS em o Transfer a trunk call to an outside number You may transfer a trunk call to a worker who is elsewhere on business branch
5. to you Feature access codes Access codes Features Factory setting Option System AD numbers 8200 to 98999 8000 to 98799 Personal AD numbers 810 to 9819 9890 to 9899 Memory 80 88 Common outgoing 0 9 Attendant 9 0 Trunk numbers 410 to 449 411 to 442 Extension group numbers 4501 to 4532 451 to 458 Note Your terminal may only be connected to a telephone system from the same manufacturer Check with your system manager to see which features are available to you Your terminal Your terminal N bO 04 O O bO 04 bO O bo 04 bO 2 gt O 04 bO O O O bO O NA IO lt TG F SS 13 4 51 6 7 8 9 1 Interactive display allows to select and access features and provides updated call related and message information The first line shows the date and time when the terminal is idle call related information when the terminal is active or the selected feature The second line shows the available feature prompting or call related information when a call is being received 0000000000000 M J Z 2 o A v o v o 899000000000 v o T ig 2 Twenty six additional feature buttons used for a quick and easy access to features or numbers outside or extension The status lights next to these butt
6. Lucent Technologies Bell Labs Innovations User s Manual 000 Guide d utilisation leen Bedienungsanleitung 0 Manual de usuario 0 Gebruiksaanwijzing Solaris a 21662D 108129370 December 1997 Contents Introduction Important iss roseo nan e ae ep Pb ae a 3 Your terminal Your first calls Calla coworker eri a e Ee E e AE E E E ei 6 Place an automatic callback cece eee eee 6 Leave a message to a coworker a 6 Enter an established call 0c cee eee 6 Call any member of a group of coworkers 6 Call an outside party 2 ec teas 7 Use the system directory cee eee ees 7 Use your personal directory cece e eee eee 7 Redial the last number dialed eee eee 7 Keep track of time spentonacall a 8 Answer an internal call 0 0 0 2 ees 8 Answer a trunk call 0 2 2 2 eee 8 Retrieve a message eee eee ees 8 Play a voice message 6 ees 9 Answer a call placed to a coworker 0 000002 ee eee 9 Page an individual 00 00 cece eee eee 9 Answer a paging announcement 0 2002ee0e 9 With a call in progress Place a callion hold nma ma cire et ES 10 Return to the held call ee eee 10 Speak to two parties in turn ee 10 Set up a three party conference call 10 Transfer a call t
7. as the attendant becomes available Auto callback Lsuue 61 Use to avoid constant redialing when you wish to speak to someone who is frequently busy on the telephone or in and out of the office Buttons 1 pek ata Jag nama kana You are programming the additional feature buttons on your terminal Call appearance 643 Feature button devoted to established trunk calls Call charges leeren Use to display the total time and charges you spent on the telephone during the reporting inter val Call duration lesser Use to keep track of time spent on a call Call park 225 2 ert Q66 Use to park a trunk call for retrieval at any exten sion within the same group Call pickup aE 65 Use to handle a call placed to a coworker who is absent or otherwise unable to answer Call transfer aa 66 Use to send a call from your terminal to another extension Called ID ES tenir 742 Use to display the called party s name or number Caller ID AA AP 741 Use to display the calling party s name or number Calls forwarded Your calls are forwarded to an extension or out side number Common outgoing sees 0 Use to access any free trunk in order to place a trunk call Conference a aaa aaa Button used to establish a three party call Controlled rrr Your attempt to access this trunk failed
8. as no display Enter the 2 digit code previously selected Note The exclusive hold timeout interval is administrable 20 240 seconds 1 1 Check with your system manager to see which features are available to you With a call in progress EU a PG LLL Override the restriction When attempting to place a trunk call the display may show When allowed to do so by the system manager you may override the restriction and recover your usual rights day restriction to place a unique trunk call At your own terminal outside working hours At any terminal within the system at any time To override the restriction to place a trunk call Press the Next button to select the Override restriction feature then press the OK but ton or dial the access code 641 if the telephone you are using has no display Dial your own extension number ei plea re Dial your 4 digit password personal identification number Dial the outdial code 0 also known as system access digit Dial the outside telephone number Note Repeat the above steps for each trunk call you wish to place Check with your system manager to see which features are available to you 1 2 Your personal touch Your personal touch Answer incoming internal calls automatically Any time you prefer internal hands free communication Press the Next button t
9. e the Internal auto answer feature In that case you are directly connected to the calling party after 2 ringing tones Answer a trunk call Press the OK or Speaker button The display shows in turn the called BOB SMITH in this example and the calling LUCENT RENNES in this example parties identification Note The calling party s identification may appear in the form of a name if the calling party s number is stored in the system directory a telephone number caller identification sent by the network or the message outside call The called party s identification may appear in the form of a name a telephone number or stay void according to the system administration Retrieve a message To display the message i e sender date and time this feature is known as Message retrieval Press the OK button To return a call to the message sender Press the OK button To erase the message without returning a call to the sender Press the Next button to select the Erase message feature also known as Cancel leave word calling Press the OK button twice Check with your system manager to see which features are available to you 8 Your first calls SSS SSS Sane B858 a a Play a voice message If your telephone system is equipped with a voice messaging system your callers are able to record messages in your voice mai
10. eee okey ee keaton RW S You are asked to validate a programming procedure 20 Check with your system manager to see which features are available to you Glossary a Check with your system manager to see which features are available to you 21 Lucent Technologies Bell Labs Innovations Lucent Technologies BCS Service Documentation Technique Zl Saint Lambert 49412 SAUMUR CEDEX FRANCE The information in this document is subject to change without notice The manufacturer assumes no responsibility for any errors that may appear in this document Ce document n est pas contractuel Le constructeur se r serve le droit d apporter toutes les modifications qu il jugera utiles sans pr avis Die in diesem Dokument enthaltenen Informationen k nnen ohne Vorank ndigung ge ndert werden Der Hersteller bernimmt keinerlei Haftung f r fehlerhafte und oder unvollst ndige Angaben La informaci n de este documento est sujeta a cambios sin previo aviso El construtor no asume responsabilidad alguna de los errores que pudieran aparecer en este documento Alle informatie in deze handleiding kan worden veranderd zonder kennisgeving vooraf De fabrikant is niet aansprakelijk voor fouten in deze handleiding
11. ess the Speakerphone listen and talk feature for hands free communication O NOTA 13 Hold button used to place a call on hold until you can return to it or transfer it to another extension 14 Mute button used to turn off the microphone associated with the handset so the other person on the call cannot hear you 15 Paging button used to make announcements on idle speakerphones dedicated termi nals only 16 Ringer button used to turn on off the tone ringer when you are a member of a group and wish do not wish to receive incoming trunk calls addressed to the group 17 Conference button used to set up a conference call of up to three people including yourself 18 Dial pad used to dial telephone or extension numbers and access features by means of codes which are found in the glossary The 5 button has a raised point for visually impaired users 5 Check with your system manager to see which features are available to you Your first calls eee eee eee Your first calls Call a coworker As the Speakerphone feature is automatically activated on your terminal you are in hands free communication Dial your coworker s extension number Place an automatic callback If the extension you are calling is busy or unanswered you may automatically place another call to your coworker Press the OK button The Automatic callback feature will send you a ring as soon as the previous
12. hich features are available to you 1 6 Your personal touch zc ey o oO Prevent phone interruptions and internal calls To activate or cancel the Do not disturb feature Press the Next button to select the Do not disturb feature Press the OK button Select the DND degree by dialingl 1 or 2 Do not d p gt Two DND degrees are available The 1st degree prevents intrusions in your calls The 2nd degree prevents intrusions as well as internal calls being received at your terminal 1 7 Check with your system manager to see which features are available to you Glossary Glossary Available features with their access codes This glossary shows all the terms and features that appear on your display with their access codes AD number 810 to 819 amp 8200 to 8999 Abbreviated numbers contained in your personal directory or in the system directory Alarmicalli 2 RR 642 Use when you request that a call be placed auto matically to your terminal at a programmed time of day Answer page e cece eee eeee 60 Use to be connected to the paging party Answer trunk call 5 Use to answer a trunk call when your terminal is not in the Direct connection mode Attendant wo Saco cia secs ead pates 9 Use to call the attendant Attendant busy aaa Your assistance call will be answered as soon
13. lbox To play the recorded messages this feature is known as Voice message retrieval Press the OK button twice Answer a Call placed to a coworker You may handle a call at your terminal for a coworker who is absent or otherwise unable to answer gt Press the OK button Page an individual You may make an announcement to summon a person to the nearest telephone or to deliver messages Paging is done through idle speakerphones and voice paging equipment To make a paging announcement to an individual or a group of coworkers Dial the extension or group department number Press the Paging button and talk a To make a paging announcement to all the extensions within the system Press the Paging button and talk rw p lt To make a paging announcement in all the premises through loudspeakers in the ceiling Dial the access code 469 and talk gt Note The paging timeout interval is set at 15 seconds Answer a paging announcement Pick up the handset at the nearest telephone Dial the Answer back access code 60 to be connected to the paging party Note You have 2 minutes to answer a paging announcement 9 Check with your system manager to see which features are available to you With a call in progress With a call in progress Place a call on
14. ly busy or unanswered extension is available Leave a message to a coworker If the extension you are calling is busy or unanswered you may leave your coworker a message to call you back Press the Next button to select the Leave word calling feature Press the OK button The indication See message will be displayed at the called party s voice terminal Enter an established call If the extension you are calling is busy you may enter your coworker s call this feature is known as Intrusion call offer Press the Paging button Note The display tells you what type of call internal outside or conference you are entering The intrusion timeout interval is administrable 1 30 seconds The people on the call hear an intrusion tone beep Call any member of a group of coworkers Check with your system manager to see which features are available to you 6 Your first calls a mmm aooo Call an outside party Dial the outdial code 0 also known as system access digit Dial the outside telephone number Use the system directory To place a call to an outside party whose telephone number is stored in the system directory you may key in a name Press the Directory button Enter the first letters of the name Press the Next button to display in alphabetical order all the names begin
15. mobile telephone To send the present call from your terminal to an outside number Press the Hold button Dial the outdial code 0 also known as system access digit Dial the outside telephone number where the call is to be transferred Press the Next button to select the Outside transfer feature EX Press the OK button Nia WI Note The feature is available on ISDN trunks only f the call remains unanswered you will be reconnected to the calling party Park a trunk call and retrieve it from another extension To park the present call for retrieval at any extension within the same group Press the Hold button twice Hang up To retrieve the parked call at any extension within the same group Lift the handset Press the OK button to select the Retrieve call feature or dial the access code 966 if the telephone you are using has no display Note The call park timeout interval is administrable 20 240 seconds To park the present call for retrieval at any extension within the system Press the Next button to select the Exclusive hold feature Press the OK button Enter a 2 digit code 00 to 99 Hang up To retrieve the parked call at any extension within the system Lift the handset Press the OK button to select the Exclusive hold feature or dial the access code 67 if the telephone you are using h
16. ning with the letters you entered When the requested name is displayed Press the OK button to place the trunk call You may place a call to a coworker in the same way Press the Next button to select the Enter name internal feature Use your personal directory To place a call to an outside party whose telephone number is stored in your personal direc tory you may directly enter the appropriate abbreviated number Dial the Directory access code 98 so Dial the list item 10 to 19 Redial the last number dialed When the outside number you are calling is busy or unanswered you may continue to dial the number by pressing the Redial button twice 7 Check with your system manager to see which features are available to you Your first calls _ LS S a UU a mmm rv Keep track of time spent on a call While conversing you may keep track of time spent on a call this feature is also Known as Timer The call charges will be displayed as well Press the OK button This information is also available when your terminal is idle Press the Next button to select the Last call charge feature Press the OK button Press the Next button to select the Call charges feature Answer an internal call Press the OK or Speaker button a Note If you prefer internal hands free communication you may activat
17. o a coworker 2 0 ce es 10 Transfer a trunk call to an outside number 11 Park a trunk call and retrieve it from another extension 11 Override the restriction 0 0 0 a 12 Your personal touch Glossary Answer incoming internal calls automatically 13 Store numbers in your personal directory 13 Select a display message language 13 Enter an alarm call request c eee eee 14 Administer the additional feature buttons 14 Redirect your calls to an extension number 15 Redirect your trunk calls to an outside number 16 Prevent phone interruptions and internal calls 17 Available features with their access codes 18 Introduction Introduction Important Generally speaking telephone systems are configured in such a way that Extension numbers are included between 300 and 399 Features can be accessed by dialing the appropriate 1 2 or 3 digit access codes Nevertheless some telephone systems may present some differences such as Extension numbers included between 100 and 899 or between 1000 and 8999 Features to be accessed by dialing the appropriate 2 3 or 4 digit access codes where the first digit is x or a digit from 1 to 8 and represented as Q Check with your system manager to see which features are available
18. o select the Internal automatic answer feature Press the OK button To deactivate the Internal automatic answer feature Press the Next button to select the Internal manual answer feature Press the OK button Store numbers in your personal directory The Abbreviated dialing feature is used as a timesaver for dialing frequently called or lengthy numbers You may store up to 10 selected telephone numbers in your personal list Press the Next button to select the Program feature Press the OK button Press the Next button to select the Personal AD feature Press the OK button Dial a list item 0 to 9 Press the OK button AY Dial the telephone number you want to store Press the OK button Select a display message language Press the Next button to select the Language feature Press the OK button Press the Next button to select the requested language Press the OK button 1 3 Check with your system manager to see which features are available to you Your personal touch a SSS Enter an alarm call request You may request that an alarm call be placed automatically to your extension at a later time Press the Next button to select the Alarm call feature also known as Automatic wake up Press the OK button Ee son
19. ons give useful information about the feature the extension or the trunk On steadily feature is active extension is busy or trunk is busy Off feature is inactive extension is idle or trunk is idle Flashing quickly feature is available extension is ringing or trunk on which a call is coming in Flashing slowly trunk on which a call is on hold Any feature programmed into an additional feature button will no longer be displayed Check with your system manager to see which features are available to you 4 Your terminal a EE amp BAA amp amp amp 3 Volume control button used to adjust the volume of the speaker with a call in progress the tone ringer with an internal call coming in the tone ringer with a trunk call coming in the background music when the terminal is idle Press the button repeatedly to raise and hold it down to lower the volume Delete button used to delete the last character entered in alphabetical mode EX Space button used to enter a space in the alphabetical mode Directory button used to access the system directory Previous button used to go back to the previous feature OK button used to activate the displayed feature 9 Next button used to go forth to the next feature 10 Redial button used to automatically redial the last outside number you dialed 11 R button check with your system manager to know how to use this button 12 Speaker button used to acc
20. os sos Enter the 4 digit requested time To cancel an alarm call request Press the Next button to select the Alarm call over feature Press the OK button twice Administer the additional feature buttons Additional feature buttons are used for a quick and easy access to features or numbers out side or extension Note that any feature programmed into an additional feature button will no longer be displayed Press the Next button to select the Program feature Press the OK button Press the Next button to select the Buttons feature Press the OK button Press the additional feature button you wish to program gt Press the Next button to select the requested feature or dial the appropriate access code All the feature access codes appear in the glossary Note Do not dial Q Press the OK button twice To leave the programming procedure simply press the Speaker button Example To program the automatic dialing of extension 330 into the feature button A Press the Next button to select the Internal call feature Press the OK button Dial your coworker s extension number Press the OK button twice Check with your system manager to see which features are available to you 1 4 Your personal touch maa Paa dyy 8Z Z PHL Redirect your calls to an e
21. stem Page an individual or a group of coworkers Use to make a paging announcement to an indi Vidual or a goup of coworkers on idle speaker phones Dial the extension or group number then press the Paging button Button used to make paging announcements on idle speakerphones Check with your system manager to see which features are available to you 1 9 Glossary Parkicode ia ATA NAKAATANG Two digit code 00 to 99 used to retrieve a call on exclusive hold Password lie eee Pe wes ADEN Personal identification number given by your sys tem manager and used to override restriction Personal AD 810 to 9819 Abbreviated numbers contained in your personal directory Place c ll 23 Itt emus Use to place a call to the party whose abbreviated number is displayed PRIVACY sees sie ieee a exem RTL 62 Feature button used to prevent anyone from joining in on your call and particularly if you are transmitting data Dial the number then press the feature button PRIVACY paaa NUN KABAN RAE Mes eed Your attempt to call an extension number failed because your coworker is transmitting data Programa aka 7 Use to access the programming procedure Button used to save time in redialing a busy or unanswered outside number Retrieve call aan 66 Use to retrieve a parked call at any extension within the same group Retrieve call on exclusive hold 67 Use to retrieve a parked call at any
22. the sender Exclusive hold 67 Use to park a trunk call for retrieval at any exten sion Extension nb aan Extension number to be dialed or extension number where your calls will be sent Forward internal 691 Use to redirect your calls to an extension number Forward internal Prog nb Q791 Use to administer the forward to extension number Forward internal Prog type 792 Use to select type of call forward 1 internal calls only 2 outside calls only 3 all calls Forward off premises 695 Use to redirect your trunk calls to an outside num ber Forward off premises Prog 795 Use to administer the forward to outside number Group call 4501 to 4532 Use to call any member of a group of coworkers department Button used when you have to interrupt a call briefly to do something else such as place another call activate another feature or answer a waiting call Internal auto answer 74 Use anytime you prefer internal automatic answer Intrude cont a gna AER DUNONG You are entering an conference call Intrude int lll AA You are entering an established internal call Intrude DU ta DAA You are entering an established trunk call Intrusion soies onining a ee LEA Use to enter an established call Dial the exten sion number and press the Paging button Invalid 22222 2 AA AA
23. tures are available to you Your personal touch Baa mmm OO Redirect your trunk calls to an outside number When you will be away from your desk for a while you may redirect your trunk calls to a designated outside number branch mobile telephone which is stored in the system directory or have your calls follow you to a different outside number To redirect your trunk calls to a designated outside number or cancel redirection Press the Next button to select the Call forward feature Press the OK button Press the Next button to select the Forward off premises feature gt Eu To have your trunk calls follow you to a different outside number or cancel redirection Press the OK button to select the Forward off premises feature Dial the abbreviated number where the calls will be sent on a per call basis Press the OK button Administer the forward to outside number Press the Next button to select the Program feature Press the OK button Press the Next button to select the Call forward feature Press the OK button Press the Next button to select the Forward off premises feature Press the OK button Dial the abbreviated number where the calls will be sent 8200 to 8999 Press the OK button Check with your system manager to see w
24. xtension number When you will be away from your desk for a while you may redirect your calls to a designated extension number known as forwarded to number or have your calls follow you to a different extension number To redirect your calls to a designated extension number or cancel redirection Press the Next button to select the Call forward feature Press the OK button Press the Next button to select the Forward Press the OK button To have your calls follow you to a different extension num Press the OK button to select the Forward internal feature Dial the extension number where calls will be sent on a per call basis Enter the call forward type as explained below Press the OK button Administer the forwarded to extension number Press the Next button to select the Program feature Press the OK button Press the Next button to select the Call forward feature Press the OK button Press the Next button to select the Forward internal feature Press the OK button Dial the forwarded to extension number Press the OK button Select the appropriate option for call forward type 1 internal calls only 2 outside calls only 3 all calls Press the OK button 15 Check with your system manager to see which fea
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