SeePoint Product Manual
Contents
1. s access panel is located at the bottom of the back of the computer enclosure The panel is secured with two screws either standard Philips or secure screws If the access panel uses secure screws the proper wrench is included with your packaging Remove both screws and the access panel door will swing down and out This will give you full access to the I O plate to connect external hardware devices such as CD ROMs and Floppy Drives If the system needs to be operated with a cable connected to a port on the T O plate run the cable thru the slot in the access panel door and reattach Power Cord Installation SeePoint systems ship set to operate on 110V current North American standard If you require 220V current you will need to flip the voltage switch in the system Please refer to the safety instructions in this manual for information regarding this system adjustment www SeePoint com 5 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 To connect the power cord plug the female end of the power cord into the connection on the system s Connection Panel Plug the male end of the power cord into a standard electrical outlet Please refer to the Safety Instructions in this manual for other important information concerning operation of your SeePoint system Network or Phone Installation a Network A standard RJ 45 network jack is located on the system s Connection Panel A To reduc2. CA 90278 Telephone 310 725 9660 Facsimile 310 535 9234 Email Info seepoint com SeePoint Customer Service Telephone 310 725 9660 Facsimile 310 535 9234 Email Support seepoint com SeePoint Sales Department Telephone 310 725 9660 Ext 106 or Ext 111 Facsimile 310 535 9234 Email Sales seepoint com www SeePoint com 40 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234
3. a mouse or a keyboard with my SeePoint system The SeePoint system is equipped with a touch screen that allows you to control the GUI in the same fashion you would with a mouse except by touching the screen A mouse and keyboard can be requested at the time of order How do I install a mouse or keyboard on my SeePoint system 1 Power down your SeePoint system and wait five seconds 2 Remove the access panel from the back of your SeePoint system www SeePoint com 36 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 3 Once the panel is removed you will see two PS2 ports labeled keyboard and mouse 4 Plug the devices into the appropriate ports Replace the access panel and run the cords of the keyboard and mouse through the slot on the access panel Power up the system KA Can I adjust the brightness contrast and other settings on my LCD display Yes Using the Start button on the system s desktop go to the Control Panel and then Display How do I adjust the viewing angle of my SeePoint system The angle of the screen may be changed by loosening the secure bolts or knobs which are in the center of the pivot elbow adjusting the angle of the system head and then tightening the bolts or screws Please refer to the Quick Start Guide for more information regarding pivoting the system head Where does the network cable plug in on my SeePoint system F
4. from the bottom of the support tube underneath the installation surface as necessary All in One The All in One model has a standard VESA4 mounting adaptor on the back This adaptor will allow the system to mount to all of the VESA4 compliant mounts on the market Secure your VESA4 mount to the desired mounting surface Refer to the instructions provided with your VESA4 mount regarding proper installation Once the mount is properly and securely attached to the mounting surface match the VESA4 mounting holes on the system s mounting adaptor to the mounting holes on the VESA4 mount Secure the system to the mount using the fasteners provided with your VESA4 mount Once the system is mounted plug in the system and make any other necessary connections Restocking Paper in the VantagePoint Print If your system prints on paper that is 830mm wide 3 125 1 A Obtain the correct replacement paper Either purchase standard 80mm receipt paper from an office supply store or contact SeePoint and purchase part number SP 900 006 A Open the rear door of your VantagePoint Print kiosk using the keys that were supplied with the system Open the printer housing by pushing the release button The release button is in the lower right corner of the beige plastic printer housing and depicts an arrowhead pointing downward The printer housing will now be open exposing the core of the depleted roll of paper Remove and discard the old co
5. of an actual hardware failure the BUYER must supply the following information to SeePoint Technology s Customer Technical Support Department before a Return Merchandise Authorization RMA number can be issued 1 Item s to be returned 2 Serial number of each item s 3 Invoice date associated with each item s 4 Invoice number associated with each item s 5 Reference number associated with each item s RMAs are valid for a period of five 5 working days Merchandise returned without a RMA will be refused DOA Policy Systems that are received in non working order or fail within 30 calendar days of the invoice date shall be deemed Defective On Arrival DOA SeePoint Technology s DOA Policy applies only to the original purchaser of the product s and cannot be transferred by the original purchaser The DOA Policy only applies to fully configured system s To be eligible for special handling under the DOA policy an RMA must be requested prior to the expiration of this www SeePoint com 33 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 30 day period Failure to place a request within this time period shall cause forfeiture of any claim within the DOA policy If the DOA policy applies For BUYERS with a delivery address inside the United States SeePoint Technology will pay to have the defective system s picked up from the BUYER and sent to our warehouse by the same transportati
6. of the enclosure is on the floor and the LCD is facing up 4 At the base of the unit you will see the counterweight with a mounting bolt 1 4 x 20 x 5 8 in the center 5 Remove the bolt using a 7 16 wrench 6 Slide the weight off the post Once the weight has been removed stand your unit up to its normal operating position LAN For instructions regarding connecting your kiosk to a Local Area Network please refer to the Quick Start Guide in this manual Wireless Network If your system includes wireless Internet connectivity you will see a small green icon with an arrow displayed in the task bar when the system is powered on If the kiosk system is within the approved range of your Access Point transmitter then the kiosk system is preconfigured to automatically connect to your network If you see the icon and your system still does not log onto your network please refer to the trouble shooting guide included with your wireless software If you do not see the wireless network icon please contact SeePoint technical support Peripherals For information on supporting a particular peripheral device please go to the following websites Star Micronics 80 MM Receipt http www starmicronics com Printer Custom IT 8 5 Thermal Printer http www custom it Welch Allyn Bar Code Reader http www handheld com Keyboards amp Mice http www seepoint com support asp Touch Sc
7. position www SeePoint com 6 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 b Inside the Access Panel A standard computer soft switch is located on the I O Plate behind the access panel This switch when depressed and released will issue an orderly shut down command to the system If the system does not respond to the orderly shut down command hold the switch for seven seconds to force a hard shutdown of the computer Note The amplified speakers and powered accessories will be left on until the main power switch is toggled to the off position Calibrating The Touch Screen Begin by identifying the type of touch screen on the kiosk To do so find the silver serial label on the back of the kiosk and look at the Config line The Config line will indicate either BERG EELY or ELO a Calibrating the BERG Touch Screen From the Start menu go to Programs and then Hampshire TSHARC Control Panel From the Control Panel select the Calibration tab Touch the target inside the red arrows to begin the calibration routine Touch each of the targets inside the red arrows until the word release appears on the screen Next touch the target and move your finger along the screen If the target tracks your finger then the touch screen is properly calibrated Touch the Accept button on the lower left corner of the screen If
8. system Peripheral drivers include those for printers USB devices and others If you are unsure whether the driver you want to update install is a system default driver or a peripheral driver contact SeePoint technical support for assistance How do I clean the fingerprints off the touch screen Please refer to the Care Instructions in this manual There is a message on the screen stating that I need to register my copy of WindowsXP with Microsoft What do I do If your kiosk is connected to the Internet or it is convenient to connect to the Internet follow the prompts on the screen and you will be able to register your www SeePoint com 38 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 copy of WindowsXP with Microsoft online If your kiosk is not connected to the Internet you can register WindowsXP with Microsoft over the phone Customers in the United States may call Microsoft at 888 571 2048 Customers in Canada may call Microsoft at 716 871 2929 www SeePoint com 39 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Contact Information SeePoint provides free technical support for customers within the United States during the warranty period U S customers may contact SeePoint technical support through our web site e mail or by phone General Contact Information Mail SeePoint Technology LLC 2619 Manhattan Beach Blvd Redondo Beach
9. tape Kiosk Software Options Internet Explorer K Internet Explorer can be set to run in Kiosk mode When you run Internet Explorer in Kiosk mode the Internet Explorer title bar menus toolbars and status bar are not displayed and Internet Explorer runs in Full Screen mode You can switch to other running programs by pressing ALT TAB or CTRL ALT DEL SeePoint offers kiosk keyboards with these keys disabled to prevent end users from exiting your application How to Start Internet Explorer in Kiosk Mode To start Internet Explorer in Kiosk mode click Start click Run type iexplore k in the Open box and then click OK www SeePoint com 21 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 When running Internet Explorer in Kiosk mode you can make Internet Explorer open to a default web page or application of your choosing either on your own computer or on another computer on your network For example to start Internet Explorer in Kiosk mode and have Internet Explorer open to the SeePoint web site by default click Start point to Run and then type iexplore k www SeePoint com in the Open box Alternatively to start Internet Explorer in Kiosk mode and run Internet Explorer with the Example htm web page that is located in the Kiosk folder on your computer click Start point to Run and then type iexplore k c kiosk example htm in the Open box Or to start Internet Explorer i
10. the I O plate Insert your network cable into the network jack on the I O plate If you are able to log onto your network by plugging the network cable into the network port on the I O plate please contact SeePoint technical support Tell the technician that you have network connectivity from the access panel port but not the RJ45 jack in the system s base 5 If you still do not have connectivity from port behind the access panel please call technical support What is the proper way to shut down my SeePoint system Shut down the kiosk like a standard computer From the desktop press the Start button and select Shut Down After the computer shuts down turn off the main power switch at the Connection Panel If power is lost do I have to turn my kiosk back on No Your system is set to restart after a power loss SeePoint recommends that you put a shortcut to your application in the Windows start up folder so your application will automatically reload when the system restarts Can I update the drivers that came with my SeePoint system with the newest ones from Intel or other vendors Maybe The system uses a set of proprietary system default drivers Changing the system default drivers will void the warranty that came with the SeePoint system The system default drivers include those for the video audio touch screen and others However you may install the drivers for the peripheral devices that you purchased with your
11. the target does not track your finger touch the Cancel button From the pop up touch the Configure button and then select 7 point calibration option and Okay Touch each of the targets inside the red arrows until the word release appears and complete the calibration routine as described above b Calibrating the EELY Touch Screen From the Start menu go t all programs and select the EELY touch logical driver The next page you see will be titled Main Console In the lower right hand quadrant of the Main Console you will see a function titled Calibration Tools Select the 4 point calibration When the target appears on the screen touch and hold the target until you hear a beep With each of the 3 additional targets that appear touch and hold the target each time until it beeps After you www SeePoint com 7 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Please do not expose this product to extreme heat touch the fourth target the Main Console page will re appear Select the Okay button which can be found on the lower right corner of the page c Calibrating the ELO Touch Screen From the Start menu go to Settings and then Control Panel From that menu select or double click the ELO icon From the pop up panel select CALIBRATE or ALIGN From a position of normal use touch on each target as it appears an
12. top mounting 2 acrylic panels 1 Allen wrench 2 Inner 2 Outer Clamps if retrofitting 8 1 4 28 socket head screws if retrofitting DABIUPEIH P10 x0 WWW beePOolrnecolr 5 www SeePoint com 26 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 535 9234 Step 2 Optional if signage is retrofitted to the kiosk unit Attach the inner and outer clamps on both poles using the four socket head screws as per the below picture The clamps should be mounted high on the poles as close as possible to the head pivot Note the outer clamp has 2 center area holes used for attaching the sign support legs Step 3 Remove the protective paper cover from the two pieces of acrylic glass www SeePoint com 27 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Step 4 Insert your graphic artwork between the two pieces of acrylic glass secure in place with clear tape if necessary Caution Use care to not SCRATCH the acrylic glass while installing the glass into the frame section Step 5 While holding the two pieces of acrylic glass together with your hands slide the glass into the frame s left and right channels until it seats into the bottom support channel Step 6 Secure the top cap with the two screws provided over the frame Step 7 Secure the bottom suppor
13. TIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS WORLDWIDE LIMITED WARRANTY STATEMENT Options and Software The warranty terms and conditions for SeePoint options are as indicated in the Limited Warranty Statement applicable to SeePoint options SeePoint s only obligations with respect to software distributed by SeePoint are set forth in the applicable end user license or program license agreement Non SeePoint hardware and software products are provided AS IS However non SeePoint manufacturers suppliers or publishers may provide their own warranties directly to you Warranty Period The warranty period for hardware products is one 1 year from the date of product purchase except for hardware products which are prototypes or provided for testing or certification which have a warranty period of thirty 30 days from the date of product purchase www SeePoint com 30 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Types of Warranty Service e Install and or copy your software application on to your SeePoint If your product needs service call SeePoint at 310 725 9660 A technical system support specialist will help you diagnose the problem If your product needs a hardware repair that is covered under warranty then SeePoint will give you These examples are not exhaustive If you are unsure whether you may void the instructions for mailing the product to SeePoint per the
14. TM SeePoint Interactive Computing Systems User s Manual Version 2 4 4 CounterPoint VantagePoint VantagePoint Print WallStation All In One SecurePoint HotelPoint TicketPoint Copyright This publication contains information that is protected by copyright No part of it may be reproduced in any form or by any means or used to make transformations adaptations without prior written permission from SeePoint Technology This publication is provided for informational purposes only The manufacturer makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose The user assumes the entire risk of the use or the results of the use of this publication SeePoint Technology reserves the right to revise this publication and make changes to its content at any time without the obligation to notify any person or entity of such revision changes www SeePoint com 1 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Trademarks Microsoft Windows Windows 98 Windows 2000 and Windows NT are registered trademarks of Microsoft Corporation Intel Pentium III and Celeron are registered trademarks of Intel corporation Other trademarks and registered trademarks of products appearing in this manual are the properties of their respective owners Pate
15. aced item s to the BUYER by prepaid Federal Express ground For BUYERS with a delivery address outside the United States the BUYER is responsible for shipping charges to return the item s Service Charges SeePoint Technology has the following service related fees Items returned under the DOA Policy or the Warranty Period Policy that are found to be not defective will be charged a testing fee of 50 00 If returned items are not SeePoint Technology products a 25 00 handling fee will be charged For items www SeePoint com 34 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 to be repaired that are out of warranty the BUYER will be charged a service rate of 135 per hour plus parts Buyer agrees to pay all such charges Non Defective Returns No returns for Credit Refund will be accepted At SeePoint s sole discretion non defective merchandise may be returned within ten 10 days from the shipment date and will be subject to a twenty 20 percent restocking fee In the event that SeePoint authorizes return of merchandise the merchandise must be returned in resalable condition including but not limited to original packaging and packaging materials all documentation registration and warranty materials and like new condition of the merchandise SeePoint has the sole discretion to specify these and other conditions for the return of merchandise Prior to returning any merchandise a Return Merchan
16. aeecseeeneseeeeeeseaeeeeeeeenes 40 Q Approved Driver CD Q 1 Power Cord Q Allen Wrench Key Q Quality Control Certificate Optional Q Wall Mounts Wall Mount Bracket Q VantagePoint Print Set of Keys Q Peripheral Driver Disks Manuals and Cables www SeePoint com 3 www SeePoint com 4 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 535 9234 1 Quick Start Guide Inspect Package Contents a Please keep your packaging b Notify SeePoint immediatel of an aie y y There are no user missing components Please notify shipper serviceable parts inside the within 24 hours of any damaged goods SeePoint system opening the system voids your warranty Please contact SeePoint for any service requests or upgrades Locating the Connection Panel For CounterPoint VantagePoint and WallStation products the Connection Panel is located underneath the right rear corner of the base For the SecurePoint the Connection Panel is located on the power caddy which is mounted underneath the surface to which the system is installed For the All in One the Connection Panel is behind the Access Panel which is at the bottom of the back of the system The Connection Panel includes the power switch as well as connecting points for the power cord network jack and optional phone plug Opening the Access Panel The system
17. d then follow the prompts Thoroughly test your calibration If the touch screen is properly calibrated the cursor will jump smoothly to underneath your fingertip It is recommended that the touch screen be calibrated every time the system is relocated as the touch screen may drift during shipping Additionally occasional recalibration will ensure a user friendly experience each and every time Pivoting the Kiosk Head The angle of the screen may be changed by loosening the secure bolts or knobs which are in the center of the pivot elbow adjusting the angle of the system head and the tightening the bolts or screws a Secure Bolts Using the supplied wrench loosen each side slowly and equally without completely disengaging the bolt The pivot mechanism will gradually allow the head to tilt Set the head to a comfortable viewing angle and tighten the bolts so the head remains securely in place Do not over tighten the bolts Be sure to loosen the bolts slowly so the computer enclosure does not swing down It is also recommended that you do not leave the pivot bolts loose or remove them entirely For those applications where you want the end user to be able to adjust the head please request a set of knobs to replace the secure bolts on your system b Knobs The knob option should only be used in a highly controlled environment as they can be removed causing physical instability to the system To move the system head loosen the
18. dise Authorization RMA must be obtained from SeePoint Merchandise is to be returned with freight prepaid and must be insured www SeePoint com 35 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 FAQ amp Trouble Shooting My SeePoint system will not power up 1 Make sure that the unit is plugged into a wall socket that has the correct power voltage 2 Make sure cord is completely plugged into the Connection Panel of your system 3 Make sure the power switch located on the Connection Panel of the unit is in the on position 4 Open the access panel on the back of your system Depress and release the soft switch located on the I O plate 5 Ifthe system still fails to start contact SeePoint technical support What do I do with the software that I received The SeePoint system comes completely configured There should be no need to use any of the disks provided Store the software in a safe place If it becomes necessary to load software and your system is not on a network there is an IDE cable located inside the access panel of the unit Use an external CD ROM to load your software How do I load software programs onto my SeePoint system Please refer to the section of this manual that provides extensive instructions regarding loading software How do I calibrate my touch screen Please refer to pages 7 amp 8 of this manual for detailed instructions I did not receive
19. e the risk of fire standard Category 5 cable for or electrical shock do not any Local Area Network or High expose this product to Speed Modem may be used with water or moisture this jack Please contact your network provider for exact network settings SeePoint systems ship ready to work with a DHCP compliant router If you are not using a DHCP compliant router you will need to adjust the TCP IP settings on your system To give your system a home on your network use the Start button on the desktop Go to Settings and then Network and Dial Up Connections Double click the appropriate icon and follow the prompts Note Many systems include 802 11b wireless network preinstalled at the factory Please check your order for exact system configuration Phone If your system is equipped with a modem then there will be a white RJ 11 phone jack installed in the system s Connection Panel To set up the dial up connection with your ISP use the Start button on the desktop Go to Settings and then Network and Dial Up Connections Double click the appropriate icon and follow the prompts 6 Dual Power Switches a On the Connection Panel The system s main power switch is a two position toggle switch located on its Connection Panel The main power switch controls all accessories computer components and amplified speakers Wake on LAN will not function with this switch in the OFF
20. f the two gray cables to the CD ROM drive The orientation of the IDE cable is correct if the red stripe along the edge of the gray cable is aligned with pin 1 on the CD ROM drive x To power the CD ROM drive connect the drive to the 4 pin Molex connector inside of the access panel xi Restart the system allowing it to boot normally so you can use the drive to add software or backup files xii Note If you are booting to the CD ROM drive restart the system with your bootable media inside the drive d Using a USB Device i With the system powered on remove the access panel to expose servicing ports and power connections ii Connect the USB cable that comes with the device into either of the two USB ports which are accessible from the I O plate behind the access panel iii Use the touch screen to complete the installation wizard which will be displayed on the screen after you install the USB device iv Note If the SeePoint system does not detect the USB device you are trying to attach to it it may be necessary to install the driver before the USB device will work Refer to the driver installation instructions that came with the USB device that you are using e Using Other Storage Devices Your SeePoint kiosk can use a wide variety of devices for software updates If you wish to use a device that is not listed above please contact SeePoint technical support for assistance 10 Remote Desktop XP Only 11 If yo
21. he vertical SecurePoint support tubes should be installed Using a hole saw drill two 1 250 holes into the surface It is critical that the correct size hole saw be used or the system will not fit tightly with the surface Put the threaded end of the support tube into the holes drilled into the surface Underneath the installation surface you will see the threaded end of the support tube For each tube install the 1 1 4 washer and jam nut onto the threaded end of the support tube Using a pair of channel locks or a large wrench firmly tighten the jam nut against the underside of the mounting surface Once the jam nut is flush against the surface turn the jam nut one additional time to lock it into place Do not over tighten the jam nut Over tightening may damage the installation surface To install the computer system orient the screen so it faces the user and feed the wires that come out of the system s elbows down into the support tubes www SeePoint com 16 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Set the system onto the support tubes making the ends of the support tubes fit inside of the elbows on the system Do not pinch or nick the wiring Once the support tubes have been completely inserted into the elbows lock down the elbows by tightening the set screws at the bottom of the elbows with the security wrench that was provided with your system Connect the wires hanging
22. hut down the system using the Start menu on the desktop Toggle the power switch to the off position Remove the access panel to expose servicing ports and power connections Connect a keyboard to the keyboard port which is labeled on the I O plate If your system has an integrated keyboard skip this step Restart your system by toggling the power switch to the on position and enter the setup by pressing F2 at the first boot screen Once the setup screen appears you will highlight General Configuration by using the up down arrow keys and press Enter A setup screen will appear that allows you to specify which type of floppy you have You will need to set 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 9 Vil Vill Xi xii Floppy A to 1 44 The system s default setting for Floppy A is none Floppy A is the first device that the system will look for during the boot sequence This is the default setting Do not change it Save the changes and power off the system From the area where you removed the access panel pull out the wide gray cables that are tucked into the enclosure Connect the floppy cable which is the longer of the two cables to the floppy drive The orientation of the floppy cable is correct if the red stripe along the edge of the gray cable is aligned with pin 1 on the floppy drive Connect the service powe
23. imitation of Liability www SeePoint com 29 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 SeePoint shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of this Limited Warranty SeePoint is not liable for any damages caused by the product or the failure of the product to perform including any lost profits lost business lost savings incidental damages special or indirect damages of any nature whatsoever or consequential damages SeePoint is not liable for any claim made by a third party or made by you for a third party This limitation applies whether damages are sought or a claim made under this Limited Warranty or as a tort claim including negligence and strict product liability a contract claim or any other claim This limitation cannot be waived or amended by any person This limitation of liability will be effective even if advised of the possibility of any such damages EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY SEEPOINT MAKES NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SEEPOINT EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY SEEPOINT ON ITS OWN BEHALF AND ON BEHALF OF ITS SUPPLIERS HEREBY EXPRESSLY DISCLAIMS AND EXCLUDES ANY AND ALL OTHER REPRESENTATIONS AND WARRANTIES ANY IMPLIED WARRAN
24. index as described in the Care Instructions in this manual e Open the access panel to access the ports e Calibrate the touch screen e Change the indoor location of your SeePoint system www SeePoint com 31 www SeePoint com 32 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 535 9234 Customer Service Program SeePoint Technology is committed to providing outstanding service and support to its customers SeePoint Technology s Customer Service Program consists of the following policies e Customer Technical Support Policy e DOA Policy e Warranty Period Policy This comprehensive service program will ensure the BUYER the original purchaser of the product from SeePoint Technology and the end user one of the highest levels of service in the kiosk industry Customer Technical Support Policy SeePoint Technology provides the BUYER with Customer Technical Support on Mondays through Fridays from 8 00 a m to 4 00 p m Pacific Time The SeePoint Customer Technical Support Department is highly trained in trouble shooting SeePoint hardware SeePoint Technology s software knowledge includes all the industry standard operating systems and most of the popular application programs SeePoint technicians can help you solve a majority of your technical problems over the telephone Returning Product For Repair In the event
25. knobs until the head begins to pivot readily Set the angle and then retighten the knobs 9 Updating Software a Using the Network www SeePoint com 8 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 iii Vi Vil Vill To update software on the system via the network you must first have the correct network permissions to do so Speak to your network administrator to see if you have these permissions Some of your network settings may need to be reconfigured so the kiosk will be able to talk to your network Your network administrator will need to do this as the settings are unique to your company Plug the network cable into the network connection on the system Take the file you want to install on the kiosk and place it on the network drive Make a note of the file location The file you want installed on your kiosk may reside on any hard drive zip drive CD ROM drive or any other device that is connected to your network Once you are on the network you will need to click on the network places icon on the desktop of the kiosk From the display of your kiosk you will now see a list of the computers on your network Go to the location where you placed the file you want to install backup Copy the file to the destination you specify on the kiosk or backup the file to the network drive you choose b Using a Floppy Drive 1 lil Vi www SeePoint com S
26. loth to clean the panel e Put a small amount of soapy water on the cloth and wipe the screen Be careful that water does not seep or drip into the system Never spray water directly on the screen www SeePoint com 20 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Repacking your System Make sure to keep the original packaging in which your kiosk was shipped Many models are shipped with custom foam inserts that fit to the head and base of the unit The foam pieces are contoured to the system to provide maximum protection and only fit on the system one way If you do not have the original packaging please contact SeePoint to arrange to have new packaging shipped to you for a small fee For CounterPoint Fit the two base foam pieces around the base of the system Carefully lift the system into the original shipping box Do not pick the system up by the enclosure containing the LCD Place the remaining foam pieces around the computer enclosure Close and seal the box For VantagePoint Using the vertical support tubes carefully pick up the VantagePoint and place it into the square base box which is approximately six inches deep containing the base foam Do not pick the system up by the enclosure containing the LCD Put the remaining foam piece onto the top of the system around the computer LCD enclosure Slip the larger box over the top of the system Secure the boxes together with strapping
27. n Kiosk mode and run Internet Explorer with the Example htm web page that is located on another computer on your network click Start point to Run and then type iexplore k network drive kiosk example htm in the Open box If you do not specify a web page or other application in the Open box Internet Explorer opens your default start page For WindowsXP Kiosk mode means setting the browser window to full screen view with just a scroll bar for navigation To provide additional controls such as access to the Back Forward or Refresh buttons you can set Internet Explorer 6 in partial kiosk mode which includes a smaller toolbar at the top of the browser window To add a Full Screen button to this toolbar so that you can move easily from full screen view to the standard browser window do this 1 Right click the toolbar at the top of the browser window and then click Customize 25 In the Customize Toolbar dialog box click Full Screen under Available toolbar buttons click Add and then click Close To hide the toolbar at the top of the window entirely do this 1 When in full screen mode right click the toolbar 2 Click Auto Hide www SeePoint com 22 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Now you can view Web pages at full size without any controls getting in the way When you want to view the toolbar again move the pointer over the top of the Web page If you don t wa
28. nt to add a Full Screen button to the toolbar you can also toggle between full screen and the standard view by pressing F11 Netkey Creator amp Netkey Creator Studio To try a free 30 day trial of Netkey s award winning kiosk operating software products Netkey Creator and Netkey Creator Studio go to c netkey select the icon for the product that interests you and follow the instructions provided by the installation wizard Netkey Manager For more information about Netkey s remote management software Netkey Manager please contact your account manager Reinstalling Software For instructions regarding reinstallation of the software purchased with your system please refer to the Updating Software section of this manual s Quick Start Guide and use the bootable media usually a CD ROM that came with your system Original Settings 1 Graphics Display Chipset Intel 815E GMCH Resolution 1024 x 768 24 bit true color Driver version 6 6 Provided by Intel 2 BIOS Settings General Configuration a Floppy Ato NONE b First boot device to Floppy A c Second boot device to HDD 0 d Third boot device to CD ROM e Fourth boot device to USB ZIP FLASH Power Management a Set PWRON after PWRFAIL to ON All other BIOS settings are set to the default settings www SeePoint com 23 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 In
29. nts The product s described herein is are covered by U S Patent No 427 597 and other patents pending 1998 2005 All Rights Reserved www SeePoint com 2 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Table of Contents Introduction IntPOdUCTIONS 2 502 anes cosacivesee 8 icv saions Atrio EE Ando aa eee 4 Package COntents ens NA eens 4 Quick Start Guide sss cccissonesieestt a lensed RE 5 SeePoint provides a complete suite of interactive computing systems These Safety INSUUCHONS sins scesseeseeish Siistees eerie E ren terete 12 dedicated kiosk appliances are very east to set up install and maintain Voltage S een iaa n A A E E E E ERA 12 Removing amp Carrying the VantagePoint System eee 13 From an application view your new system is designed to act and react just like Installation aen n a a a Sede auaias 15 your desktop computer Any web based solution or software package that runs Mounting Instructions ssnessiiresserneeiossionr tsienen 15 on your Wintel or Linux system can run on SeePoint s products Restocking Paper in the VantagePoint Print cee eeseeeeeeeneeees 17 Installing and Removing the Counterweight 0 0 0 eee eee 18 SeePoint s team of product designers and engineers are experts in integrating LAN ea ut eerenietennd A essen bdo ea eee 19 peripherals and creating custom solutions for both hardware and software If Wireless Network sinnena a a E E ES 19 yo
30. o Beach CA 90278 e 310 725 9660 Fax 310 535 9234 determinations DO NOT mount the system to drywall as it will not support the weight of the system Use the template provided to determine the locations of the holes that will be drilled to mount the rectangular mounting bracket The rectangular mounting bracket has a top and a bottom The bracket is correctly oriented when the longer slots are at the top and the shorter slots are at the bottom Once the rectangular mounting bracket is mounted to the wall lift the system by the support arms and slide the system onto the mounting bracket so it locks in place Make sure that all of the tabs on the left and right hand support brackets are engaged with the slots on the rectangular mounting bracket Use the four screws provided in your mounting kit to screw the mounting bracket to the support brackets from the oval shaped holes on the outside edge of the mounting bracket Secure Point The Secure Point mounts directly to flat surfaces such as a tabletop SeePoint will provide you with a blueprint to assist you in the mounting of your system From the blueprint you can make a template to correctly mount your SecurePoint to the desired surface SeePoint strongly recommends that you use a qualified contractor to install your SecurePoint system The minimum surface thickness for installation of your system is 1 Using the drill template mark the locations on the installation surface where t
31. oles that will be drilled to mount the rectangular mounting bracket The rectangular mounting bracket has a top and a bottom The bracket is correctly oriented when the longer slots are at the top and the shorter slots are at the bottom Once the rectangular mounting bracket is mounted to the surface lift the system by the support arms and slide the system onto the mounting bracket so it locks in place Make sure that all of the tabs on the left and right hand support brackets are engaged with the slots on the rectangular mounting bracket Use the four screws provided in your mounting kit to screw the mounting bracket to the support brackets from the oval shaped holes on the outside edge of the mounting bracket WallStation Your WallStation kiosk includes a mounting kit which enables you to mount the system to a wall The mounting kit consists of three brackets and four screws The first two brackets the left and right hand support brackets are mounted underneath the base of the system at the time of manufacture by SeePoint The third bracket which is the rectangular mounting bracket will need to be mounted by you to the wall The size of hole and hardware necessary to mount the rectangular mounting bracket will depend on the composition of the material to which the bracket is being mounted SeePoint recommends that you consult a licensed building contractor to help you make these www SeePoint com 15 2619 Manhattan Beach Blvd e Redond
32. on method as the BUYER S order for the original shipment of the product s by SeePoint Technology Upon receipt SeePoint Technology will repair or replace defective system s as expeditiously as possible and send the repaired replaced system s to the BUYER by the same transportation method as the BUYER S order for the original product s by SeePoint Technology For BUYERS with a delivery address outside the United States SeePoint Technology will pay to have the defective system s picked up from the BUYER and sent to our warehouse using a transportation method that is at the discretion of SeePoint Technology Upon receipt SeePoint Technology will repair or replace defective system s as expeditiously as possible and send the repaired replaced system s to the BUYER using a transportation method that is at the discretion of SeePoint Technology Warranty Period Policy The BUYER utilizes SeePoint Technology s Warranty Period Policy when the DOA Policy does not apply and the Limited Warranty is in effect The SeePoint Technology Warranty Period Policy requires the BUYER to ship the defective item s to SeePoint Technology freight prepaid Upon receipt SeePoint Technology is committed at its option to repair or replace the defective item within fourteen 14 calendar days of receipt The typical return is processed within a few days For BUYERS with a delivery address inside the United States SeePoint Technology will return the repaired repl
33. operty of SeePoint The replacement part or product takes on the warranty status of the removed part or product In the unlikely event that your SeePoint product has a recurring failure SeePoint at its discretion may elect to replace your product with a comparable product This is your exclusive remedy for defective products Before returning any unit for service be sure to back up data and remove any confidential proprietary or personal information SeePoint is not responsible for damage to or loss of any programs data or removable storage media This Limited Warranty does not apply to expendable parts This Limited Warranty does not extend to any product from which the serial number is missing altered or made illegible or that has been damaged or rendered defective a as a result of shipment accident misuse abuse water damage or other external causes including but not limited to mishandling misapplication faulty installation set up adjustments improper maintenance or alteration including but not limited to changing the system drivers b by operation outside the usage parameters stated in the user documentation supplied with the product c by the use of parts not manufactured or sold by SeePoint or d by modification or service by anyone other than i SeePoint ii a SeePoint authorized service provider or iii your own installation of end user replaceable parts if available for your product in the servicing country L
34. or CounterPoint VantagePoint and WallStation products the network cable plug can be found on the Connection Panel which is located underneath the right rear corner of the base For the SecurePoint the network cable plug can be found on the Connection Panel which is located on the power caddy mounted underneath the surface to which the system is installed For the All in One the network cable plug is inside the Access Panel which is at the bottom of the back of the system My network cable is plugged in to the system s Connection Panel but my system will not see the network 1 Have your network administrator make sure the settings are correct 2 Ifthe settings are correct try connecting the kiosk to another network jack in your location to ensure that the jack you are using has network connectivity A good way to test the jack at your location is to plug a computer into the jack you want to use for the kiosk and see if it logs onto your network 3 Once you have determined that your jack has network connectivity restart the kiosk 4 If the problem persists unplug the network cable from the RJ45 jack on the Connection Panel and plug it into the network port on the I O plate You will need to remove the system s access panel to get to the I O plate Then unplug the network adaptor that is www SeePoint com 37 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 plugged into the network jack on
35. r Test to make sure you have successfully installed the paper Installing and Removing the Counterweight The counterweight is a 25 pound weight installed in the base of your VantagePoint system The weight adds stability to the system and in most cases should remain in the base of the kiosk However in the event that you want to make the system easier to move around the weight may be removed and reinstalled Installing the Counterweight 1 Unplug the kiosk from the outlet Move the enclosure of the unit to the vertical position and tighten the pivot arm bolts or knobs to lock the enclosure in place Put some padding on the floor Carefully lower your VantagePoint system to the ground so the back of the enclosure is on the floor and the LCD is facing up At the base of the unit you will see the mounting post for the weight Slide the opening in the center of the weight onto the post www SeePoint com 18 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 6 Put the 4 x 20 x 5 8 bolt into the threaded hole in the post and tighten 7 Stand your unit up to its normal operating position Removing the Counterweight 1 Unplug the kiosk from the outlet 2 Move the enclosure of the unit to the vertical position and tighten the pivot arm bolts or knobs to lock the enclosure in place 3 Put some padding on the floor Carefully lower your VantagePoint system to the ground so the back
36. r pigtail to the floppy drive Restart the system allowing it to boot normally so you can use the floppy to add software or backup files Note If you are booting to the floppy drive restart the system with your bootable media inside Floppy A c Using a CD ROM Drive i ii iii vi vii viii Shut down the system using the Start menu on the desktop Toggle the power switch to the off position Remove the access panel to expose servicing ports and power connections Connect a keyboard to the keyboard port which is labeled on the I O plate If your system has an integrated keyboard skip this step Restart your system by toggling the power switch to the on position and enter the setup by pressing F2 at the first boot screen Once the setup screen appears highlight General Configuration by using the up down arrow keys and press Enter A setup screen will appear that allows you to specify the boot sequence Because the first boot device is set to Floppy A by default you will need to change the first boot device to CD ROM by using the right arrow key Save the changes and power off the system From the area where you removed the access panel pull out the flat gray cables that are tucked inside the enclosure Connect the IDE cable which is the www SeePoint com 10 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 shorter o
37. re Place your replacement roll inside the printer housing making sure that the paper is oriented correctly Refer to the instructions inside of the printer housing for proper orientation If the new roll of paper is not oriented correctly the paper will come out without printing www SeePoint com 17 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 SO 0 Pull approximately 6 of paper out of the printer and close the top The printer will auto detect the paper feed it and cut off the excess Close and lock the system s cabinet door Test to make sure you have successfully installed the paper If your system prints on paper that is 8 5 wide 1 W PD ue oo Obtain the correct replacement paper Contact SeePoint and ask for replacement paper for the IP KPM216 which is part number SP 900 007 A Open the rear door of your VantagePoint Print kiosk using the keys that were supplied with your system You will see an empty paper core on a spindle Remove the spindle by lifting it out of the holder Remove the empty paper core from the paper spindle Insert the spindle into the core of the new paper roll Re hang the spindle with new paper roll onto the paper roll holder Feed the end of the paper into the feed slot on the printer The printer will grab the paper and auto feed it into the printer The printer is now ready for use Close and lock the system s cabinet doo
38. reens http www seepoint com support asp On Board Graphics http www seepoint com support asp On Board LAN http www seepoint com support asp Card readers http www magtek com Intel Digital Camera http www intel com www SeePoint com 19 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Care Instructions The SeePoint plastic and metal kiosk housings and stands may be cleaned with warm soapy water Apply a small amount of the soapy water to a soft lint free cloth and wipe down the system Be careful that water does not drip or seep into the computer housing Systems with Touch Screens ELO the touch screen manufacturer recommends the following care instructions e Use household cleaners such as Windex or an ammonia based solution to clean the touch screen e Spray the cleaner onto a soft lint free cloth Wipe the screen with the cloth e Never spray the cleaner directly onto the screen as seepage and cloudiness may result Be careful that the cleaner does not seep or drip into the system Systems without Touch Screens If your system does not have a touch screen the LCD is protected by a Lexan panel Please adhere to the following care instructions when cleaning your system e Do not use household cleaners to clean the Lexan panel The chemicals in these cleaners may cause a reaction with the Lexan e Only use soapy water and a soft cotton c
39. stallation Instructions for Signage www SeePoint com 24 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Front Panel Signage Step 1 Please make sure the signage kit contains the following 1 4 10 32 X 1 2 button head cap screws 2 4 10 rubber washers 3 1 acrylic panel 4 1 Allen wrench Branding amp Signage Accessories Step 2 Remove acrylic panel from protective packing Note Acrylic Logo amp Custom panel is symmetrical so there is no top or bottom Colors impact Resistant n Step 3 Slip one rubber washer onto each screw so the washer is flush TouchScreen Swipe Reader with the head of the screw Step 4 Seat artwork between metal and acrylic panels secure with clear tape if necessary Hold acrylic panel with one hand and insert each of the screws with rubber washer into each of the 4 corner holes on the panel Start the screws to secure the panel in place 3 5 or 8 5 Step 5 Hand tighten all 4 screws making sure artwork is straight level Thermal Printer and centered Step 6 Using provided Allen wrench tighten all button head screws just until you see the rubber washers begin to compress DO NOT OVERTIGHTEN BarCode Reader Acrylic Overlay w Replaceable Signage Acrylic Overhead Panel Signage Step 1 Please make sure the signage kit contains the following e Signage Frame and Cap 4 1 4 20 screws for frame mounting to poles 2 6 32 screws for cap
40. t legs to the kiosk system s sleeve clamps using the four screws and Allen wrench provided see picture below www SeePoint com 28 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Warranty General Terms This Limited Warranty applies to the SeePoint brand name products sold with this Limited Warranty Statement This Limited Warranty is applicable in all countries and may be enforced in any country where SeePoint or its authorized service providers offer warranty service subject to the terms and conditions set forth in this Limited Warranty Statement However warranty service availability and response times may vary from country to country and may also be subject to registration requirements in the country of purchase SeePoint warrants that the SeePoint product you have purchased from SeePoint or from a SeePoint authorized reseller is free from defects in materials or workmanship under normal use during the warranty period The warranty period starts on the date of purchase from SeePoint or from a SeePoint authorized reseller Your dated sales or delivery receipt showing the date of purchase of the product is your proof of the purchase date During the warranty period SeePoint will repair or replace the defective parts with new parts or at SeePoint s discretion used parts that meet or exceed performance specifications for new parts All parts or products removed under this warranty become the pr
41. terms of SeePoint s Limited Warranty please contact SeePoint first Customer Service Program SeePoint will repair or replace the product and deliver the product per the terms of SeePoint s Customer Service Program NOTE If you choose your own carrier you assume the risk of loss or damage during shipping Preserving the SeePoint Warranty By providing examples of permissible and impermissible actions SeePoint hopes to help you preserve this Limited Warranty SeePoint systems rely on a proprietary software architecture specially designed to ensure the optimal performance of your SeePoint system Global software and or driver changes interfere with this proprietary architecture and are prohibited THE SEEPOINT LIMITED WARRANTY WILL BE VOIDED IF YOU e Change the operating software that came loaded by SeePoint on your SeePoint system Change the preloaded drivers Disassemble your SeePoint system in any way Change alter or modify any component of your SeePoint system Update the Internet Explorer and service packs loaded by SeePoint on your SeePoint system without the express permission of SeePoint e Use devices that are not UL FCC CE approved with your SeePoint system e Add hardware to your SeePoint system e Plug any non USB device into your SeePoint system while it is powered on e Install your SeePoint system outdoors THE SEEPOINT LIMITED WARRANTY WILL NOT BE VOIDED IF YOU e Clean touch screens with glass cleaner such as W
42. u have Windows XP you will see a SeePoint Customer Service icon on your desktop By activating this you are inviting a SeePoint representative onto your computer to perform certain diagnostics Shutting Down the System The preferred method for turning off your system is by using the Shut Down function on the Start menu After going through the shut down process toggle the switch on the system s Connection Panel to the off position For the All in One use Shut Down and then unplug the system from the outlet www SeePoint com 11 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Safety Instructions A Voltages 1 To avoid damaging your computer be sure that the voltage selection switch is set to match the AC power available at your location a 115V 60Hz in most of North and South America and some Far Eastern countries such as South Korea and Taiwan b 230 V 50Hz in most of Europe the Middle East and the Far East c 100V 50Hz in eastern Japan and 100V 60Hz in western Japan NOTE The voltage selection switch must be set to the 115V position even though the AC supply in Japan is 100V To change the voltage selection switch on CounterPoint and WallStation products a Shut down and power off the system b Set the system on a soft surface so the metal chassis underneath the base faces you c Using a flat blade screwdriver gently pop off the quarter si
43. u have a special need please let your account manager or reseller know PernpheralSisinsrens annen a a R Ri 19 Additionally if SeePoint can help in any way please do not hesitate to call Care INStrUCtHIONS isesi ieres e sa eas n eere Srita eeri Erot so 20 Repacking your System eee eeceeecesecesecesecesecsseceecneesaeeees 21 Thank you Kiosk Software Options 2 0 0 cece ee eeeeeeeceeeeesecesecesecsecseecaeesaeenes 21 Internet Explorer K erii e r E RT 21 How to Start Internet Explorer in Kiosk Mode eee 21 Jonathan Arfin For WindowsXP seein ieai esio 22 President amp CTO Netkey Creator amp Netkey Creator Studio eee eeeeeee 23 Netkey Manager cscisss csscssctessist veskeciece esisi a e 23 Reinstalling Software siseses siars iiron esiisa 23 Original Settings ore erinra e E T E 23 Package Contents Installation Instructions for Signage eeseeeseeeseeeeesererrseesrsrreresrrerssen 24 Front Panel Signage eee merenie ee rosei eais 26 You should receive the following items with your SeePoint system Acrylic Overhead Panel Signage eee cseeeeeeeeeneeeeeeeeeeeeeees 26 Wa rantyo ee aati ay toe dine he ed ee i edi a 29 Q SeePoint Kiosk System Customer Service Program cceeescesecesecsseeseceseeeeeeeeeeseeeeeeeeeeseenes 33 Q Recovery Disk or Full Operating System FAQ amp Trouble Shooting 0 eee eecesecesecseceeceseeeeeeeeseseseaeeeeeeeenes 36 User s Manual Contact Information ec eeeceeeceseeeeceseceeec
44. uids on your system 9 Do not push any objects into the openings of your system Doing so can cause fire or electric shock by shorting out interior components 10 Keep your system away from radiators and heat sources Also do not block cooling vents or position your system in a way where air flow is impeded 11 CAUTION Improper or prolonged keyboard use may result in injury 12 CAUTION Viewing the monitor screen for extended periods may result in eyestrain 90 DO NOT ATTEMPT TO SERVICE THE SYSTEM YOURSELF Please contact an authorized service center or SeePoint Removing amp Carrying the VantagePoint System 1 When you receive your VantagePoint system check packaging for damage and report it to your shipper immediately 2 To unpack your system cut the four straps that are around the box A razor knife is best for this Lift off the top of the box 4 Remove the specially designed foam that covers the top of your system by lifting it straight off The foam fits tightly around the top of the system so some effort may be required to pull the foam off It is advisable to have another person hold the box while lifting the top foam off the system 5 The bottom of the VantagePoint system sits in a foam base Lift your system out of the bottom foam packaging by gripping the long vertical support tubes on each side of the system SeePoint recommends the use of two people for this procedure Do not pull the system out of the box b
45. y the head 6 If you need to move the system once it has been unpacked carry the system by holding the vertical support tubes Again the use of two people is recommended Do not carry the system by holding the head You can also use a dolly to move the system but be sure to point the LCD screen away from the dolly Da Note Save your packaging in the event that you need to transport your VantagePoint at a later date www SeePoint com 13 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 www SeePoint com 14 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 Installation Mounting Instructions CounterPoint If you ordered a mounting kit with your CounterPoint your system may be mounted to a surface The mounting kit consists of three brackets and four screws The first two brackets the left and right hand support brackets are mounted underneath the base of the system at the time of manufacture by SeePoint The third bracket which is the rectangular mounting bracket will need to be mounted by you to the desired surface The size of hole and hardware necessary to mount the rectangular mounting bracket will depend on the composition of the material to which the bracket is being mounted SeePoint recommends that you consult a licensed building contractor to help you make these determinations Use the template provided to determine the locations of the h
46. zed metal cover to expose the red voltage selection switch If the system is set to run on 110V you will see the number 115 d To change the current to 220V use a flat blade to flip the switch To change the voltage selection switch on other SeePoint products please contact technical support To decrease the possibility of shorting out your computer when disconnecting a network cable first unplug the cable from the network adapter on the back of your computer and then from the network jack When reconnecting a network cable to your computer first plug the cable into the network jack and then into the network adaptor on the system To avoid possible damage to the system board wait five seconds after turning off the computer before disconnecting or connecting a non USB device from the computer Includes KEYBOARD AND MOUSE To help prevent electric shock plug the system and any device power cables into properly grounded power sources These cables are equipped with 3 Prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you www SeePoint com 12 2619 Manhattan Beach Blvd e Redondo Beach CA 90278 e 310 725 9660 Fax 310 535 9234 must use an extension cable use a 3 wire cable with properly grounded plugs 7 Be sure that nothing rests on the system s cables and that the cables are not located where they can be stepped on or tripped over Do not spill food or liq
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