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1. 2 Click the button to bring the Camera Monitor page forward and display the selected video stream or image You can click icons on the Camera Monitor tab to perform the following actions E Click this to display VCR controls at the bottom of the camera widget You can use these VCR controls to review recorded video Note The VCR icon will appear only if you are viewing a video management VMS camera am 2 Click this to display PTZ controls Click this to move the camera to its preset home position T 4 Click the arrows to move the camera one step in the arrow direction s Click this to zoom 1n a ss Click this to zoom out Select from this drop down the speed of camera movement The slowest speed is 1 the fastest is 10 233192 AX4 Linear LLC 21 May 2014 eMerceE Monitoring the System Browser Managed Security Platform Note If the camera does not have these capabilities or if the home tilt pan and zoom URLs have not been set up these controls will not appear If the video management system VMS does not support variable speed PTZ the camera speed drop down will not appear In addition the VMS and other factors determine whether the PTZ buttons toggle rather than operate with one click to move one step Portal Unlock Widget The Portal Unlock widget is displayed in the upper right corner of the desktop You can use it to view the unlock schedule of any portal You can also perform a mom
2. 233192 AX4 Linear LLC 19 May 2014 eMEercE Monitoring the System Browser Managed Security Platform If a Filter box appears in the upper right corner of a tabbed page you can narrow down the data shown on that page by entering text in that box For the remainder of the current monitoring session or until you enter different text or click the Clear Filter icon the page will only show data matching the text you entered Note You can also use a custom real time display to monitor the system For more information see Using the Widget Desktop on page 22 Events Tab By default events are sorted in priority order You can click the arrow next to the column title Priority to reverse the sort order You can also click to the right of the column titles Date Time and Name to sort events by those columns Events will display as long as they are still active and or require acknowledgment By clicking buttons that may appear for a particular event you can perform the following actions Click the video icon in the Name column to view recorded video associated with this event Click the Camera button in the Commands column to display live video for this event Click the Details button and an additional window displays the Operator long message Click the Acknowledge button to acknowledge the event Otherwise the event will remain active until the event actions are concluded or the Maximum Duration counter expires and the e
3. 3 Present the temporary credential to the reader The credential is deleted from the system Note If the person s missing credentials are currently disabled and a read is not required to reactivate them according to your system s Temporary Credentials policy their status is changed from Missing to Active If a read is required you will need to reactivate each credential manually by clicking Reactivate Missing Credential and presenting the credential to the enrollment or a selected reader If the person was issued multiple temporary credentials the missing credentials will not be reactivated until all temporary credentials have been returned See also Changing Personal Information on page 45 The Personal Information Page on page 47 Adding People to the System on page 43 Adding People to the System Select Administration People Add A person must first be added to the system before you can issue a credential or assign an access level 233192 AX4 Linear LLC 43 May 2014 Adminstering the System e Administration People Change Personal Information Last Name First Name Activation Date Time Expiration Date Time poa fee r 01 06 2011 EE 00 W 00 4 E 00 S 00 2 J i FE L L J Notes ID Access Control Photo ID User defined C ontact Other Contact Vehicles Login Recent Activity 2 Access Cards Access Levels Hot stamp Avai
4. Click an arrow to move the camera one step in that direction 4 Click this to zoom in ez Click this to zoom out Select from this drop down the speed of camera movement The slowest speed is 1 the fastest is 10 Note If the camera does not have these capabilities or if the home tilt pan and zoom URLs have not been set up these controls will not appear If the video management system VMS does not support variable speed PTZ the camera speed drop down will not appear In addition the VMS and other factors determine whether the PTZ buttons toggle rather than operate with one click to move one step Tip If you are using Internet Explorer and a monitor that is too small to display all camera views increasing the size of the widget and then using its scroll bars may cause the display to begin flashing If this happens press F11 on the keyboard See also Using the Monitoring Desktop on page 19 Using the Widget Desktop on page 22 233192 AX4 Linear LLC 38 May 2014 Administering the System The Administration menu page provides access to all administration tasks This section describes how to access and use these functions e Maintaining information about people in the system their access privileges and history e Performing database backups e Arming and disarming alarm panels e Determining the owner of a lost credential e Creating reports of system configuration activity history and user data
5. Download a backup of the security database to off controller storage hel v Administration B Existing Backups Utility Backup System File name diff_20101211_001506 1 dar full_20101212_001507 1 dar diff_20101213_001508 1 dar diff_20101214_001507 1 dar diff_20101215_001509 1 dar diff_20101216_001506 1 dar diff_20101217_001507 1 dar diff_20101218_001508 1 dar full_20101219_001507 1 dar diff_20101220_001506 1 dar diff__20101221_001507 1 dar diff_20101222 001507 1 dar diff_20101223_001506 1 dar diff_20101224 001507 1 dar diff_20101225_001507 1 dar full_20101226_001507 1 dar diff_20101227_001507 1 dar diff_20101228_001507 1 dar diff_20101229_ 001506 1 dar diff_20101230_001506 1 dar diff_20101231_001507 1 dar diff_20110101_001506 1 dar full_20110102_001507 1 dar diff_20110103_001506 1 dar diff_20110104_001507 1 dar house_system 1 dar diff_20110105_001543 1 dar diff_20110106_001555 1 dar Backup System Type Differential Full Backup Differential Differential Differential Differential Differential Differential Full Backup Differential Differential Differential Differential Differential Differential Full Backup Differential Differential Differential Differential Differential Differential Full Backup Differential Differential Full Backup Differential Differential Comment nightly nightly nightly nightly nightly nightly nightly nightly nightly nightly nightly nightly nigh
6. 5 Inthe Start Time column select one of the following o Now the default setting The action will start at the current date and time o At The action will start at the date and time you enter o In The action will start once the specified number of hours and minutes have elapsed 6 Inthe End Time column select one of the following o At The action will end at the date and time you enter Use the format shown for the Start Date Time o After The action will end once the specified number of hours and minutes past the action s start time have elapsed Note Fields marked with an asterisk are required 7 Inthe Comment box enter information you want to appear in the Schedule Action table 8 Click Save Example For an output select Activate and leave the Start Time at Now Set the End Time to After 1 30 one hour and thirty minutes Click Save The output will be activated for one hour and thirty minutes starting immediately See also Viewing Portal Status and Unlocking Portals on page 15 Using the Monitoring Desktop on page 19 233192 AX4 Linear LLC 61 May 2014 Adminstering the System Backing Up the System Data Select Administration Utility Backup System With this page you can Back up the security database to the solid state drive SSD Back up the security database to a network attached storage if one is configured using Setting the Network Storage Location or FTP Backup Settings
7. EXPIRED This credential has expired HOLIDAY A defined holiday does not allow access for this person at this time LOCATION This person s access level or the current threat level does not allow the use of this reader NO PIN No PIN was entered within the PIN entry timeout period set on the Network Controller page NOT IN NODE The node has no record of this credential and was unable to load it in time The name of the person who owns the credential is displayed PIN The PIN entered 1s incorrect PASSBACK VIOLATION This credential was presented to enter a region where the cardholder is already known to be This is a subset of tailgate violations TIME Time specs do not allow access for this person at this time UNKNOWN The data format of this credential is valid but there is no record of the credential anywhere in the system Clicking this message opens the Card Decoder window WRONG DAY Time specs or holiday definitions do not allow access for this person on this day Specific lt reasoncode gt messages for Access granted log entries include DURESS A cardholder presented his or her card and then entered a duress PIN his or her assigned PIN with the last digit incremented by 1 into the keypad This resulted in an apparently normal access that was actually a duress access The Auto Monitor Widget The Auto Monitor widget is displayed on the right side of the Home page I
8. Note The read only Last Modified Data amp Time and Last Modified User fields which are updated whenever a user modifies the person s data show the current date and time and the user name used to log into the current session respectively For information about who last modified a person record and when see the read only fields Last Modified Date amp Time and Last Modified User at the bottom of this section Personal Information Tabs You can also modify information on the tabs shown below Access Control Access Cards Access Levels Photo ID User defined I Contact Other Contact Vehicles Login Recent Activity Hot stamp Available 28 Selected 0 2 All Access al Encoded E ne i Al Grade School Doors ansa E All Mission Hills ard Format 200bit Vv Facilities employee l General Access Disabled oO General Employee Access IT Access ITAR Lab ITAR Open Apply Read Card ITAR Lab ITAR Secure Joe Access v PIN Use Extended Unlock Note Depending on how the person record is configured for your system you may see fewer tabs than are described here In addition the User defined tab may have been given a unique name and custom data fields Access Control Tab On this tab you can assign a PIN assign an extended unlock period issue revoke and temporarily disable credentials trace a person s usage and assign and
9. e Scheduling actions for activating deactivating outputs disarming inputs or locking unlocking portals Administration Menu Page Click The Administration menu page provides links for the most common tasks and for all administration tasks i a Administration Common Tasks amp People Locator Administer the users of your system B Backup System Perform an immediate backup All Administration Tasks w Arm Alarm Panel Arm or disarm your alarm panels amp People Review the current setup of the system and previous activity in the system a Add 2 Change Delete E Schedule Action Review and edit open scheduled actions for Portals Inputs and Outputs o Access History Report Trace a person s access attempts a Lost Cards Determine the owner of a lost card Reports Review the current setup of the system and previous activity in the system 4 Configuration a History 43 People T Utility Other administrative utilities Backup System 233192 AX4 Linear LLC 39 May 2014 Adminstering the System Browser Managed Security Platform Arming and Disarming Alarm Panels Select Administration Arm Alarm Panel On this page you can arm or disarm an alarm panel To arm or disarm an alarm panel 1 The Arm Alarm Panel displays a table listing all alarm panels configured in the system their current state and any activity information 2 Click the Arm Disarm
10. specifying minimum password length and or whether the password must contain a combination of letters numbers and special characters Note More details about the customized password requirements can be found in Changing Your Password in Help o Passwords should be changed periodically o Do not use passwords that can be easily guessed such as names of family members or birth dates 3 Select the appropriate user role for this person from the User Role drop down 4 Select a default Widget Desktop layout for this person from the Default Widget Desktop drop down This is the layout that will appear automatically when the person opens the Widget Desktop after logging into the system 5 Click Save 233192 AX4 Linear LLC 49 May 2014 Adminstering the System eMErRGE Browser Managed Security Platform There are three default user roles for eMerge system users From lowest to highest they are Monitor Users with this role can use all available Monitor functions Administrator Users with this role can use all available Monitor and Administration functions System setup Users with this role typically your dealer or installer can use all available Monitor Administration and Setup functions See also Adding People to the System on page 43 Changing Personal Information on page 45 Changing a Person s Access Select Administration People enter a name and click Search to display the person s P
11. system Subsequent backups will overwrite the oldest backups on the SSD If an FTP server or NAS drive is configured all backups will be written there We strongly recommend that an FTP site or a NAS server be set up for storing system backups off the controller 233192 AX4 Linear LLC 62 May 2014 eMERGE Browser Managed Security Platform Administering the System Backups delivered to a configured FTP server or NAS drive will not be overwritten You can perform additional backups whenever you choose Note The system will also automatically create archive files of all data required for General Event History Reports Each Sunday after the full backup at 00 15 hours the system checks the number of Activity Log records If this number exceeds 150 000 then all records in excess of 100 000 are zipped into an archive file This file is stored on the SSD and on any configured NAS or FTP servers To back up system data l E E Select Administration Utilities Backup System Enter a Comment to explain the purpose of this backup Click Full Backup Once the backup is complete it is listed in the Existing Backups section You can download a copy of this backup to a disk drive by clicking the get link in the Download column To download a backup to off controller storage l In the Existing Backups table click get for the backup you want to save to off controller storage In the File Download dialog click
12. Activity Log 25 Auto Monitor 25 Camera View 25 changing properties 32 Clock 25 closing 31 common properties 30 Events 25 Explorer 25 filtering properties 30 Z Administering the System Intrusion Panel 25 minimizing 31 moving 31 Portal Status 25 Portal Unlock 25 properties 30 sizing 31 Statistics Block 25 Status 25 summary of types 25 unique properties 31 zooming cameras 36 233192 AX4 Linear LLC 69 May 2014
13. B backing up the system data differential backup 62 full backup 62 on the Administration page 62 storing the backup 63 Utility link 62 Backup System in the Utility link 62 on the Administration page 62 browsers supported 1 C Camera in Video Stream widget 4 Camera Monitor tab on the Monitoring Desktop 21 Camera Monitor tab select camera to display 21 camera preset list selecting camera views 37 Camera Presets Report 54 Camera Views tab on the Monitoring Desktop 21 camera widget controls 36 cameras aiming 36 display flashing 38 233192 AX4 Linear LLC 65 May 2014 Index menu 35 moving 36 38 pan tilt zoom PTZ 36 preset home position 36 38 quad view 37 reviewing recorded video 36 38 selecting 35 speed of movement 36 38 types 35 viewing 35 Cameras tab on the Monitoring Desktop 20 Cameras widget on the Monitoring Desktop 21 22 category filter 10 changing a person s access on the Administration page 50 changing personal information on the Administration page 45 Clock widget on the Widget Desktop 25 Configuration reports As Built Report 54 55 Cameras Presets Report 54 55 Cameras Report 54 55 Holidays Report 54 55 on the Administration page 54 55 Portal Groups Report 54 Portals Report 54 55 Reader Groups Report 54 Resources Reports 55 Time Specs Report 55 Contact tabs on
14. F ot qo Widget Desktop People Locator Add People ti i Yq i a i gis i ka eet za Backup System Lost Cards Access History Activity Log 17 22 52 17 16 11 Monitoring Started 17 15 51 Logged in IP Address 70 167 14 130 by System Administrator 17 15 31 Logged out IP Address 70 167 14 130 by System Administrator 17 13 36 Logged in IP Address 70 167 14 130 by System Administrator 17 12 44 Logged out IP Address 70 167 14 130 by System Administrator 17 11 58 Logged in IP Address 70 167 14 130 by System Administrator 16 58 52 Session expired IP Address 66 135 96 192 by System Administrator 16 54 48 Session expired IP Address 70 167 14 130 by System Administrator 16 49 57 Session expired IP Address 70 167 14 130 by System Administrator 16 19 37 Logged In IP Address 70 167 14 130 by System Administrator 16 19 33 Logged out IP Address 70 167 14 130 by System Administrator 16 11 02 Logged in IP Address 70 167 14 130 by System Administrator 15 32 35 Session expired IP Address 70 167 14 130 by System Administrator Linear 233192 AX4 Linear LLC 3 May 2014 Introduction eMERGE Browser Managed Security Platform On the Home page you can Use the Activity Log widget to view up to 1 000 of the most recent entries in the log of system activity For more information see Monitoring the Activity Log on page 8 Use the Auto Monitor widget to view issues that might require attention This widget displays notific
15. If the creator of the Widget Desktop layout has set up the Status widget to be configurable you can click this icon El in the widget s upper left corner to specify the style it uses to display status information The available Style settings are e Node Portal Alarm Panel Resources With this setting the widget display is based on each node s logical resources such as its portals and their configured resources e Node Blade Resources With this setting the widget display is based on each node s physical resources such its blades and their configured resources See also Using the Widget Desktop on page 22 Summary of Available Widgets on page 25 About Widget Properties on page 30 About Widget Properties When you load a Widget Desktop layout the initial attributes of its widgets and the extent to which you can change these attributes for the current monitoring session will depend on how the layout creator set the widget properties Widget properties fall into the following categories e Common properties are shared by all widgets By configuring these properties for a widget a layout creator determines whether the widget will appear on the Widget Desktop when the layout is loaded the initial position size and state either open or minimized of the widget and whether users will be able to move size minimize and close the widget for individual monitoring sessions For information on changing a widget s common prop
16. Locate a portal o Inthe Portal Unlock widget select one from the drop down list Note To make it easier to find portals you can temporarily limit the number of portals that appear on the list by changing the All Portals setting to Favorites or Recent For information on customizing the Portal Unlock widget see The Portal Status and Portal Unlock Widgets on page 28 o Inthe Portal Status widget or the table in Schedule Access locate one in the Portal column 2 Click the Schedule icon to open the Schedule dialog box 233192 AX4 Linear LLC 16 May 2014 Browser Managed Security Platform Monitoring the System Scheduled Actions oon Action Uses Time Start Time End Time Comment Unlock system 09 06 2013 08 59 41 Note You can also view scheduled events in the Portal Status widget 3 To add a scheduled event click the add button to open the Scheduled Events dialog box Scheduled Events system Time Local Site Time Start Times 94 14 2011 10 47 26 End Time 4 Select Lock or Unlock from the Action drop down list For the Uses Time setting o Select System Time for the time specifications to be based on the Network Controller time zone o Select Local Site Time for the time specifications to be based on local Network Node time zone 6 To schedule the Start Time select one of the following o Now The action will start at the current date and time filled in by default o At Sele
17. Managed Security Platform Changing Personal Information on page 45 The Personal Information Page on page 47 Configuration Reports Select Administration Reports Configuration This menu includes the following reports on the current configuration of the system As Built Report To run an As Built report select a node from the Network Node drop down and click Run report A new browser window will open and display an image of each application blade in the node and the specific resources configured for that blade You can print this report See also Resources Report on page 55 Cameras Report Displays all camera configuration information Camera Presets Report Displays presets configured for each camera in the system at Setup Cameras Presets Holidays Report Displays holiday specification information Portals Report Displays portal definition information Portal Groups Report Displays all portal groups and the portals included in each Reader Groups Report Displays defined groups of readers 233192 AX4 Linear LLC 54 May 2014 eMerce Browser Managed Security Platform Administering the System Resources Report Displays all configured system resources including readers inputs outputs and temperature points Time Specs Report Displays all defined time specifications currently in the system Time specifications define allowed access times They are used as part of an access lev
18. May 2014 Adminstering the System eMErRGE Browser Managed Security Platform o Month s to return only requests received from the first day of the month you select on the From drop down list through the last day of the month you select on the To drop down list o Custom Period to return only requests received from the date you enter in the From field through the date you enter in the Thru field To return only requests received at a particular portal select the portal name from the At portal name drop down list To return no more than a certain number of requests enter that number in the Maximum Records field Click Search The results are displayed in a table For each access request the table shows the date and time the request was received on the Controller and on the node the person who made the request the location where the request was received and a description of the event type such as Access granted or Access denied Unknown Click any column header to sort the data on that column Click the header multiple times to switch between an ascending and descending sort order To view the report in PDF format click the PDF link To export the report as a comma separated values CSV file click the CSV link General Event History Reports Select Administration Reports History General Event History On this page you can create a variety of reports on system activity The default General Even
19. Save In the Save As dialog browse to the location where you want to save this backup Click Save See also About Archive Files on page 64 233192 AX4 Linear LLC 63 May 2014 eMErRGE Adminstering the System Browser Managed Security Platform About Archive Files The system will automatically create archive files of all data required for General Event History Reports on page 56 Each Sunday after the full backup at 00 15 hours the system checks the number of Activity Log records If this number exceeds 150 000 then all records in excess of 100 000 are zipped into an archive file Only full days of data are included This file is stored on the SD card and on any configured NAS or FTP servers The archive files are named arch_YYYYMMDD_YYYYMMDD zip where the first date is the oldest day of records and the second date is the most recent day of records contained within the archive If the inclusive dates of your custom reports are weeks or months in the past it is likely that some of the relevant data is in archive files The report will still run correctly The appropriate data will be retrieved from the archive files This will take a few moments See also Backing Up the System Data on page 62 233192 AX4 Linear LLC 64 May 2014 Index A About page 2 Access Control tab changing a person s access 50 on the Personal Information page 48 Access Denied events 4 on Auto Monitor widget 4 Acce
20. applying a new one and without removing the current text filter if one is applied Clicking the Clear Filters icon clears all category and text filters Access Control Select to view only access control related entries such as Access Denied Access Granted Forced Open Relocked Timed Unlock Expired and Unlock entries Alarms and Events Select to view only alarm and event related entries such as Alarm Acknowledged Alarm Actions Cleared Alarm Adopted Alarm Panel Armed Event Actions Cleared Event Triggered and Tamper Alarm entries Threat Levels Select to view only threat level related entries such as Threat Level Set Threat Level Set ALM and Threat Level Set APD entries System Administration Select to view only system administration related entries such as FTP Backup Complete FTP Backup Failed Log Archive Failed Logged In Logged Out and System Backup Successful entries Devices Select to view only device related activity such as Battery Failed Blade Not Responding Intrusion Panel Alarm NAS Backup Complete and Secondary System Restored events Network Nodes Select to view only Network Node related entries such as Coproc Not Responding NN Connected NN Startup and NN Timeout entries Access Granted Select to view only entries for granted access requests Access Denied Select to view only entries for denied access requests Once you have applied a category filter the filtered data will be displa
21. box to enter an automatically generated PIN containing the number of digits specified for Auto generated PIN digits on the Network Controller page Setup Site Settings Network Controller 3 Click Save To assign a Duress PIN 1 After assigning a PIN select the Assign duress PIN check box 2 Click Save The duress PIN is the cardholder s assigned PIN code with the last digit increased by 1 For example if the assigned PIN is 127643 the duress PIN will be 127644 If the cardholder s credentials are presented at a portal to which he or she has valid access followed by the duress PIN an Activity Log message will indicate that a duress entry has occurred For any event whose trigger is a duress entry the event actions will become active Note To include information on duress accesses in a custom History report administrators can select the system event Duress access completed on the Events tab when entering filter criteria for the report To assign an extended unlock period 1 If this person requires extra time to get through a door because of a disability for example select the Use Extended Unlock check box Whenever this person accesses a portal it will remain unlocked for the number of seconds specified by the Extended Unlock Time specified in the portal definition 2 Click Save See also Adding People to the System on page 43 233192 AX4 Linear LLC 53 May 2014 eMerceE Adminstering the System Browser
22. desktop This way you always have direct access to both desktops through a single click on the Home page The navigation bar live monitoring icon is configured in System Setup Site Configuration Wizard See also Using the Monitoring Desktop on page 19 Using the Widget Desktop on page 22 The Auto Monitor Widget on page 13 233192 AX4 Linear LLC 4 May 2014 Browser Managed Security Platform Introduction Using Help How do I get to Help Click the Help lI icon in the upper right corner of the application window The help system appears in a separate window The information displayed in the topic pane provides assistance with the task on which you are working lt 4 Back Information and Assistance The Home Page The Navigation Bar The Home Page E Additional Information Links to Technical Documentation The Home page is the first page you see after logging into Pronto To return to the _ J Using Help Home page from anywhere in the application click this button in the navigation bar j Monitoring the System J Administering the System as E Setting Up the System JE Support Utilities gt Index Navigation Pane Topic Pane Help Conventions The help system is context sensitive When you click Help from any page in the application e fa help topic is available for the current page that topic appears in the help window e If no help topic is available for the current page The Home Page
23. for changing the Desktop menu layout properties and default widget properties for the selected layout 5 Make any changes you want to the current layout or any available layout and then save the layout 6 When you have finished select End Compose Mode from the Desktop menu to return to monitoring mode or select Exit from the menu to return to the Main Menu To exit the Widget Desktop e Select Exit from the Desktop menu in the lower left corner of the page to return to the Main Menu See also Summary of Available Widgets on page 25 About Widget Properties on page 30 233192 AX4 Linear LLC 24 May 2014 Browser Managed Security Platform Monitoring the System Using the Monitoring Desktop on page 19 Summary of Available Widgets When you load a Widget Desktop layout the widgets you see will depend on the way the layout was set up If an available widget is configured for the layout but is not displayed by default you can add it for the current monitoring session by selecting it from the Desktop menu in the lower left corner of the page If a widget has a close box in the upper right corner you can click that button to remove the widget from the layout for the current monitoring session Some of the widgets are also available in static formats on the Monitoring Desktop as noted below The widgets that may be available for a given Widget Desktop layout include e Activity Log see Monitoring the Activity Log on pag
24. last names begin with that letter AND whose department name also matches will be displayed Use the Expiration date before and Expiration date after fields to find people whose person records have expiration dates before or after a specific date 233192 AX4 Linear LLC May 2014 Adminstering the System 8 eMErRGE Browser Managed Security Platform To include particular types of records in the search results select the check box for any of the following records o Include deleted records Records that have been deleted from the system will be included This check box is selected by default o Include expired records Records that have expired will be included o Include only records with non unique person IDs Only records with non unique person IDs will be included This is useful for finding and fixing non unique person IDs prior to enabling the Enforce unique person IDs option on the Network Controller page o Include only records that exceed max active credentials Records that exceed the maximum number of active credentials a person should have per partition as set on the Network Controller page will be included o Include only records for traced persons Only records for people whose activity is being traced will be included The Trace this person check box is selected in the person record of such individuals Click the Search button If only one person record matches your search criteria the Personal Inf
25. link in the Action column Note You cannot arm a panel if it shows any zone activity When prompted confirm the requested action 4 If you are arming the panel the Panel arming warning output activates for the Warning duration set for this panel id e terete AEE Node Current State Last Activity Activity Level Action Demo 3 Node Armed 2010 12 30 15 18 42 210609 Ready Disarm Wena i 233192 AX4 Linear LLC 40 May 2014 Browser Managed Security Platform Administering the System Handling Lost Credentials Select Administration Lost Cards If a credential is found and turned in you can determine the identity of the cardholder SS 3 e Administration Lost Cards on Add Cards are added directly to people in the person detail screen Click here to add or search for a person 2 Change or delete Enter information below and click search or click the Use Reader link Quick Search Hot stamp Use Reader To handle a lost credential 1 Inthe Hot stamp text box enter the number on the credential and click the Search button 2 If there is no number printed on the credential click the Use Reader link and a small reader window will appear 3 Select a reader from the Reader drop down list and swipe the credential through that reader The credential number will fill the Hot stamp text box 4 Click the Search button See also Adding People to the
26. remove access levels For more information see Changing a Person s Access on page 49 Photo ID Tab On this tab you can upload save and delete photo ID images Note Each photo ID image must be assigned a unique filename must end with the extension jpeg or jpg and must be no larger than 80KB User defined Tab There are 20 fields you can customize and use for data you need to capture for people in your system 233192 AX4 Linear LLC 48 May 2014 eMerceE Browser Managed Security Platform Administering the System Contact Tab The information on this tab is optional It is intended only for reference by the eMerge user Other Contact Tab The information on this tab is optional It 1s intended only for reference by the eMerge user Vehicles Tab The information on this tab is optional e The License field is for the state issued license plate number e The Tag field is for the company issued parking permit number Note The Tag field can be used to search for a person record If your organization does not issue parking tag numbers you can use the License field to determine who owns a particular vehicle Login Tab A user name and password are entered here only if the person is a eMerge user To enter login information for a user 1 Enter a User Name 2 Have the user enter his or her password in both the Password and Re enter password fields o Rules for passwords can be customized during system setup
27. the Widget Desktop on page 22 Summary of Available Widgets on page 25 About Widget Properties on page 30 The Intrusion Panel Widget When the Intrusion Panel widget is displayed on the Widget Desktop it lists all available intrusion panels in the system Users monitoring the system can view configuration and status information for the panels Administrators with full setup privileges can use the widget to 233192 AX4 Linear LLC 26 May 2014 eMerceE Browser Managed Security Platform Monitoring the System e Arm and disarm areas associated with a panel e Bypass and reset individual zones in an area e Activate and deactivate outputs associated with a panel To view intrusion panels 1 If the Intrusion Panel widget is not displayed on the Widget Desktop select it from the Desktop menu in the lower left corner of the page The widget displays a button for each available intrusion panel The button indicates how many of the areas associated with the panel are currently armed It also displays the following icons which change color to indicate the current connection AC power battery and tamper status for the panel 2 Click the button for a panel to open the Panel Detail widget This widget displays more detailed status information for the widget and includes options system administrators can use to control the widget by arming and disarming its areas bypassing and resetting its zones and enabling and disabling its out
28. you can change the person s access levels photo contact information and login information e Delete or undelete a person s record Note that deleting a person s record does not remove it from the system it only removes it from the active roster When you view a deleted record the Delete action button changes to Undelete Basic Information Section 1 The Last Name and Activation Date Time fields are required entries Clicking the calendar icon displays a calendar you can use to select the activation date 2 Enter an Expiration Date Time if you want the person s access to expire automatically at a particular date and time Note It is possible for the activation date to be more recent than the expiration date This can happen for example when you re activate a person s record after it has expired The most recently entered date takes precedence Even though such a person record will be active it is recommended that the old expiration date be deleted 3 If your organization issues ID numbers enter the person s ID number in the ID text box Note Although the ID is not required supplying a unique Person ID for each person record allows the records to be reliably retrieved modified and deleted 4 Modify information on any of the tabs which are described below 5 Click Save when you have finished making changes 233192 AX4 Linear LLC 47 May 2014 eMerceE Adminstering the System Browser Managed Security Platform
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30. 4 Contents Browser Managed Security Platform Adding PEOple TO the SY SCM asvsssccoxstccccanarrscsuastevesprsanganovattaddentabscuetlevdievsantanenstinciadescswtslaxcnsbaetods 43 Changing Personal INfOmMatOn sssrinin EEEE EERE EEEE 45 The Personal Information Pa oC sisescrsrsteriieccaniaseniia nea a E EaR 47 Basic Information SC CHO IN seisein tice dean nontsaseceiee bab sense aaeoa aa a Eria aieas 47 Pers onal Mirominatont aS siener a E ONE e 48 Changing a Person SACCESS abo arg canccveueue ran acne Tann En EEAO EAE TEENE EEA AENEA 50 Conn euron PONS sssr Ee r EE EE 54 PRS BOL REPON se e EE E E E E EA N E AEE 54 C amie aS E O e E EE E E cpmeticseusauscasbestacans 54 Cae Pe ER PO e E saeaneiteotoneseaiass 54 FOUN ST 6 OU eee EE E EE E E E 54 POS REDO ee E E E cnaee aimee aeeuies eamacaeencetet 54 Portal Groups IRE POU sesers E i a a A 54 Reader Groups Repol essere a a r a ee 54 RESOU CES REPON e a R 55 Toe SC CS R Pa E A E N 55 Paors RODO e a E E E E E E E TE E T 55 Access History RE POMS sasiiceccrcsutanszeccsusssasesdsanssasdnssnantenayaeuisssnssseageansdncanaatenseorseoneasetieseeausdenanes 55 General Py ent History IREPOMS erernu a OSa E 56 Portal Access Count Reports ccncusacenstaccecardahatasnaniidecnnetetunstatienentalasesnesaideesteteasasiaMceentahdcasneaaadens 57 Peole TR CO ane E E S sniseeoassaceetasdaateeas 58 PRIS SIE Ve ER O e O S N 58 Carei U ern Repor aE EE S E E E E 59 Photo TD Gallery REPO seruron EEE EEE 59 Scheduling Act
31. LLC 28 May 2014 eMERGE Browser Managed Security Platform Monitoring the System To customize the Portal Unlock widget l To limit the number of portals displayed on the portal selection drop down do either of the following o Select Favorites from the leftmost drop down to display only the portals on the Favorites list o Select Recent from the leftmost drop down to display only the portals you have selected most recently Your changes will remain in effect until you change the selection from the drop down list or close the widget or the selected layout To modify the Favorites list select a portal and do either of the following o Click this icon to add the portal to the Favorites list o Click this icon to remove the portal from the Favorites list Your additions or deletions remain in effect until the Favorites list is modified again See also Monitoring the Activity Log on page 8 Using the Widget Desktop on page 22 Summary of Available Widgets on page 25 About Widget Properties on page 30 The Statistics Block Widget When the Statistics Block widget is displayed on the Widget Desktop monitors can use it to view various system information For example they can view statistics on unacknowledged alarms and devices in communication failure If the creator of the Widget Desktop layout has set up the Statistics Block widget to be configurable you can click this icon El in the widget s upper left corne
32. System on page 43 233192 AX4 Linear LLC 41 May 2014 eMEeErRGE Adminstering the System Browser Managed Security Platform Handling Missing Credentials Handling credentials that have been forgotten or temporarily lost can be a time consuming and error prone process To address this problem the system provides an automated procedure for quickly and accurately issuing extending and returning temporary credentials This procedure which is available in person records when the Enable temporary credential workflow check box is selected on the Network Controller page lets you e Issue a temporary credential e Extend the expiration period for a temporary credential if your system s Temporary Credential policy allows extensions e Return a temporary credential Note Credential status settings applied during the temporary credentials procedure can be used to create a Credential Audit report showing the current state of missing and temporary credentials To issue a temporary credential 1 After verifying the identity of the person reporting a lost or forgotten credential locate and open his or her person record 2 Select the Access Control tab 3 Click Issue Temporary Credential 4 If an enrollment reader is not defined for your system select a reader from the drop down list and click Go 5 Present the temporary credential to the enrollment reader The temporary credential is added to the credentials list All oth
33. User tasks widget 3 installation information where to find 6 Intrusion Panel widget activate and deactivate outputs 28 activiate and deactivate outputs 26 arm and disarm areas 27 bypass and reset zones 26 27 on the Widget Desktop 26 selecting the Panel Detaiul widget 27 invalid access events reported in Auto Monitor 15 issuing a new credential 51 using a reader 51 issuing a new crredential using keyboard entry 51 L live monitoring navigation bar 4 7 Login tab on the Personal Information page 49 Lost Cards dialog box Hot stamp text box 41 on the Administration page 41 Use Reader link 41 M monitor user role definition 1 monitoring Activity Log 8 cameras 35 filtering 34 multi camera views 37 Monitoring Desktop overview 19 static display 19 tabbed pages 19 Monitoring Desktop icon in User Tasks widget 4 monitoring the system Administering the System N navigation bar navigation buttons 2 navigation menu icons 2 navigation menu Back icon 2 Help icon 2 Info icon 2 Logout icon 2 Node Communication Loss 4 node communication loss reported in Auto Monitor 14 p People Locator in User Tasks widget 4 People reports Access Levels Report 58 Current Users Report 58 on the Administration page 58 overview 58 person record navigating to 11 Personal Information page access control tab 48 changing a person s access 50 conta
34. Users Last Name First Name Remote Address Logged In Idle Time Administrator System 192 168 0 227 01 06 2011 15 36 20 00 27 40 Administrator alice 192 168 0 227 01 06 2011 15 35 51 00 00 00 Photo ID Gallery Report Displays the names and photo ID pictures of people in the system Click on a person s name to go to the detailed Personal Information page for that person Select a letter from the alphabet at the top of the page to limit the report results to people whose last names begin with the selected letter A e Administration Reports People Photo ID Gallery Page 1 of1 1 1 of 2 Total Records See also Adding People to the System on page 43 The Personal Information Page on page 47 233192 AX4 Linear LLC 59 May 2014 Adminstering the System Scheduling Actions for Inputs Outputs and Portals Select Administration Schedule Action On this page you can Specify an extended scheduled unlock of any portal Specify a scheduled action Disarm for an input Specify a scheduled action Activate Deactivate for an output amp Administration Schedule Action Schedule Action Type ID Name Action Current Scheduled Actions Card Reader with Keypad Schedule Demo Alarm Portal Schedule Demo door Schedule Joe s Keypad Schedule i Misson Hills Church Schedule Parking garage Schedule x Storage Room Schedule Suite Entrance Schedule Test portal Sche
35. al is not temporary In this respect it differs from disabling a credential For a revoked credential to function again you will have to use one of the procedures for issuing a new credential To disable a credential 1 In the list of credentials on the Access Control tab select the credential you want to disable 2 On the Status drop down list select Disabled 3 Click Save The credential will not function until its status is changed back to Active Note You should consider disabling the credential of a person whose credential has been forgotten lost or stolen and to whom you are issuing a temporary credential If the disabled credential is found you can select it and change its status back to Active To assign edit and remove access levels 1 Inthe Access Levels section of the Access Control tab select each access level you want to assign from the Available box then click the right arrow button to move it to the Selected table Use SHIFT click to select multiple access levels at once 2 To set an expiration date for an access level do all of the following o Double click anywhere in its row and select a date from the calendar that appears o To have the system automatically remove the access level once it expires select Yes from the Auto remove drop down list o Press ENTER to confirm the changes or press ESC to cancel them 3 To remove an access level from the person record select it and click the left a
36. ations of all currently active events of the following types Unacknowledged Events Node Communication Loss Door Forced Open and Door Held Open It also displays all Access Denied events that have occurred within the last hour Pointing to a notification displays an informational tooltip showing more detail about each event Use the Video Stream widget to monitor a camera view The first camera in your system s Camera Menu order will appear by default in this widget If there are no camera definitions in the system the Video Stream widget will not display a camera view Note If the eMerge window is wide enough the User Tasks widget moves to the upper right providing room for a larger Video Stream widget Use the User Tasks widget for direct access to common features based on your login permissions Clicking the icon for a task takes you directly to the page for performing the task For example if you have Administrator access clicking People Locator takes you to a page where you can run searches to find people in the system The User Tasks widget always includes either a Widget Desktop icon or Monitoring Desktop icon Widget Desktop Or Monitoring Desktop Note The desktop icon you see in the User Tasks widget depends on whether the live monitoring button on the navigation bar is configured to display the Monitoring Desktop or the Widget Desktop The User Tasks widget displays the icon for the other live monitoring
37. ct tabs 49 login tab 49 overview 47 personal information section 47 photo ID tab 48 user defined tab 48 vehicles tab 49 Photo ID Gallery Report on the Administration page 59 Photo ID tab on the Personal Information page 48 Portal Access Count Reports overview 57 Portal Groups Report 54 Portal Statu widget on the Widget Desktop 15 Portal Status widget on the Widget Desktop 28 Portal Unlock widget all portals setting 28 favorites setting 28 on the Monitoring Desktop 22 on the Montioring Desktop 15 overview 7 on the Widget Desktop 15 28 recent setting 28 portals managing 15 schedule 15 233192 AX4 Linear LLC 67 May 2014 Index unlocking locking 15 viewing status 15 Portals Report 54 Printing Help topics 6 Pronto 2 Release Notes 6 PTZ controls 36 38 Q quad view 37 moving cameras 37 R Reader Groups Report 54 recent access denied activity reported in Auto Monitor 15 Resources Report 55 revoking a credential 51 S Schedule Action dialog box select Activate or Disactivate 60 select Disarmed 60 select Lock or Unlock 60 schedule dialog box 16 Scheduled Action page on the Administration page 60 scheduled events dialog box 17 action drop down list 17 comment box 18 end date time 18 start date time 17 uses time setting 17 scheduling actions Schedule Action dialog box 60 scheduling actions inputs outp
38. cted by default The action will start at the date and time you enter 233192 AX4 Linear LLC 17 May 2014 Monitoring the System eMErRGE Browser Managed Security Platform o In The action will start once the number of specified hours and minutes have elapsed 7 To schedule the End Time select one of the following o At The action will end at the date and time you enter Use the format shown for the Start Time o After The action will end once the number of specified hours and minutes past the action s start time have elapsed Note Fields marked with an asterisk are required In the Comment box enter information you want to appear in the Scheduled Events table When you are finished click OK to close the Scheduled Events dialog box For Example Select Unlock and set the Start Time to Now Set the End Time to After 1 30 one hour and thirty minutes Click OK The portal will unlock immediately and stay unlocked for one hour and thirty minutes Note You can use the delete button to remove an event or the edit button fo to make changes To switch a portal to a locked or unlocked state l Locate the portal o Inthe Portal Unlock widget select one from the drop down list Note To make it easier to find portals you can temporarily limit the number of portals that appear on the list by changing the All Portals setting to Favorites or Recent For information on customizing the Portal Unlock wi
39. d Portals on page 60 Using the Monitoring Desktop To open the Monitoring Desktop from the Home page click the Monitoring Desktop icon if it appears in the User Tasks widget Note If your system is configured to display the Widget Desktop as the default layout for live monitoring the Monitoring Desktop icon will appear in the User Tasks widget The Monitoring Desktop provides a fixed display for monitoring the system It has tabbed pages for monitoring various system functions such as the Activity Log events portals and camera views kE EA Monitor Live Monitoring Monitoring Desktop ats Activity Log Fiter J Portal Uniloe Active events 4 Unacknowedged events 2 card Reader with Keypad by Date Time Priority Name Commands F i gj aED i 12 09 2010 10 39 00 10 _mbhbb a AA i A 17 23 52 Coopers Event EX 5 Lobby Camera 1 v 10 v4 1st Floor Intrusion EX roe ey 1st Floor Intrusion Ketivity Cog Cameras Camera Views Camera Monitor Events Fitter J 17 24 20 17 24 16 Logged in IP Address 97 115 72 150 by Chris Johnston amp 17 24 02 Access denied NOT IN NODE at Suite Entrance 17 24 02 Event deactivated for Lobby Video 17 24 02 Event activated for Lobby Video 17 23 52 Access granted for Fred Parmenter at Suite Entrance 17 23 52 Event deactivated for Coopers Event 17 73 57 Fvent activated far Canners Fvent ER Sat lt gt Roof over Speen Camera 1 g
40. ddress 70 167 14 130 by System Administrator 17 13 36 Logged in IP Address 70 167 14 130 by System Administrator 17 12 44 Logged out IP Address 70 167 14 130 by System Administrator 17 11 58 Logged in IP Address 70 167 14 130 by System Administrator 16 58 52 Session expired IP Address 66 135 96 192 by System Administrator 16 54 48 Session expired IP Address 70 167 14 130 by System Administrator 16 49 57 Session expired IP Address 70 167 14 130 by System Administrator 16 19 37 Logged in IP Address 70 167 14 130 by System Administrator 16 19 33 Logged out IP Address 70 167 14 130 by System Administrator 16 11 02 Logged in IP Address 70 167 14 130 by System Administrator 15 32 35 Session expired IP Address 70 167 14 130 by System Administrator 233192 AX4 Linear LLC 8 May 2014 Browser Managed Security Platform Monitoring the System To use the Widget Desktop e If the Activity Log widget is not already displayed select it from the Desktop menu in the lower left corner of the page 17 11 07 12 11 06 Asa cienied NOT IN NODE at Suite Entrance 17 11 06 Event deactivated for Lobby Video 17 11 06 Event activated for Lobby Video 1 17 10 57 Access granted for Andrew Bays at Suite Entrance 17 10 57 Event deactivated for Coopers Event 1 10 57 Event activated for Coopers Event Ex 17 10 57 Event deactivated for 1st Floor Intrusion 17 10 57 Event activated for 1st Floor Intrusion EX To use the Home page You can also view t
41. dget see The Portal Status and Portal Unlock Widgets on page 28 o Inthe Portal Status widget locate one in the table To switch the portal to a locked state click Lock Portal er The portal locks immediately It will remain in a locked state until it is unlocked again either manually via the Unlock Portal button or a double card read or automatically when any new scheduled action for this portal becomes active or any portal group time spec change involving this portal occurs Once the portal has been returned to automatic control by a time spec change any suspended event action defined for the portal is resumed To switch the portal to an unlocked state click Unlock Portal cy The portal unlocks immediately It will remain in an unlocked state until it is locked again either manually via the Lock Portal button or a double card read or automatically when any new scheduled action for this portal becomes active or any portal group time 233192 AX4 Linear LLC 18 May 2014 Browser Managed Security Platform Monitoring the System spec change involving this portal occurs Once the portal has been returned to automatic control by a time spec change any suspended event action defined for the portal is resumed See also Using the Monitoring Desktop on page 19 Portal Unlock Widget on page 21 Using the Widget Desktop on page 22 The Portal Status and Portal Unlock Widgets on page 28 Scheduling Actions for Inputs Outputs an
42. displayed to the left right above or below the alert The icon and font color displayed for a notification indicates the event type as described in the following table Notification Color Meaning Unacknowledged Events Red One or more events requiring acknowledgement have not yet been acknowledged Red One or more Network Nodes or MicroNodes eN Node Communication Loss have lost communication lN Door Forced Open Red One or more portals are in the forced open state 14 Door Held Open Yellow dd more portals are in the held open 233192 AX4 Linear LLC 14 May 2014 Notification Monitoring the System Meaning dA Recent Access Denied Activity Yellow One or more Access Denied events have occurred When the Auto Monitor is viewed from the Home page it displays all Access Denied activities that have occurred within the last hour When the Auto Monitor is viewed from the Widget Desktop it displays all Invalid Access types configured for the Auto Monitor widget that have occurred within the Invalid Access History time period configured for the widget Viewing Portal Status and Unlocking Portals eMerge provides multiple ways to manage portals You can use the Portal Unlock widget on the Monitoring Desktop the Portal Unlock and or Portal Status widgets on the Widget Desktop or the Schedule Access link on the Administration menu page to do the following e View the current status and unlock schedule
43. dule ist Floor Intrusion Input Schedule Door Release Schedule Joe s Keypad DC Schedule Joe s Keypad RAE Schedule Note Scheduled Actions cannot be scheduled for more than 30 days into the future and they cannot be set to run for more than 30 days To set up an extended scheduled action from the Schedule Action page 1 Select Administration Schedule Action 2 Click the Schedule link for the input output or portal for which you want to schedule an action A Schedule Action dialog box appears Card Reader with Keypad Action wan Start Date Time End Date Time Comment Person Delete Unlock 01 06 2011 16 23 06 hh mm am pm Now Ox O at in HH MM i m O after HH MM i Use O Local Site Time System Time required field lt a 3 Inthe Action column select Lock or Unlock for portals Disarmed for inputs or Activate or Deactivate for outputs 233192 AX4 Linear LLC 60 May 2014 eMerceE Browser Managed Security Platform Administering the System CAUTION Do not unlock a portal by scheduling an action for its lock output This could create an alarm condition because the portal may be opened without a valid card read 4 For the Uses Time setting o Select System Time for the time specifications to be based on the Network Controller time zone o Select Local Site Time for the time specifications to be based on local Network Node time zone
44. e 8 Also available on the Monitoring Desktop e Auto Monitor see The Auto Monitor Widget on page 13 Also available on the Home page e Camera View see the Camera Views Tab on page 21 Also available on the Monitoring Desktop e Clock see The Clock Widget on page 25 e Events see the Events Tab on page 20 Also available on the Monitoring Desktop e Explorer see The Explorer Widget on page 26 e Intrusion Panel see The Intrusion Panel Widget on page 26 e Portal Status see Viewing Portal Status and Unlocking Portals on page 15 e Portal Unlock see Viewing Portal Status and Unlocking Portals on page 15 Also available on the Monitoring Desktop e Statistics Block see The Statistics Block Widget on page 29 e Status see The Status Widget on page 30 See also Using the Widget Desktop on page 22 About Widget Properties on page 30 The Clock Widget When the Clock widget is displayed on the Widget Desktop it shows the current Network Controller time in digital or analog format If an alarm is set for the clock the widget plays the configured sound and displays any configured text message at the scheduled time 233192 AX4 Linear LLC 25 May 2014 eMerceE Monitoring the System Browser Managed Security Platform If the creator of the Widget Desktop layout has allowed the Clock widget to be configured monitors can click this icon Dl in the widget s upper left corner to change its unique properties e Format De
45. ear If the video management system VMS does not support variable speed PTZ the camera speed drop down will not appear In addition the VMS and other factors determine whether the PTZ buttons toggle rather than operate with one click to move one step See also Using the Monitoring Desktop on page 19 Using the Widget Desktop on page 22 Monitoring Multi Camera Views Click on the words Camera Views to access the Camera Views menu page Select any pre defined group of cameras from the Camera Views menu to monitor a quad view which displays up to four cameras in one widget Linear To move any camera in a multi camera view 1 Click anywhere in the title bar above the pane displaying the camera view you want to adjust The selected pane is highlighted 2 l Click this icon to display the Camera Preset drop down list From the Camera Preset drop down list select the preset position you want to see displayed This drop down list automatically fills with the presets of the selected camera 233192 AX4 Linear LLC 37 May 2014 eMerceE Monitoring the System Browser Managed Security Platform Click this to display VCR controls at the bottom of the camera widget You can use these VCR controls to review recorded video Note The VCR icon will appear only if you are viewing a video management VMS camera Click this to display PTZ controls Click this to move the camera to its preset home position 4
46. el definition Start and End times for each time spec are in 24 hour format For example 900 is 9 00 AM and 1700 is 5 00 PM Holidays are listed in groups as they were entered History Reports Select Administration Reports History This menu includes the following reports which let you retrieve data from archives when the requested report data is no longer active on the controller Access History Reports Select Administration Reports History Access History On this page you can create reports to trace system access requests The default Access History report searches the security database and archive files and returns information on every access request received by the system Before running the report you can set search parameters to limit the results to particular people event types time periods and portals You can also limit the number of records the report will return To create an access history report 1 Select Administration Reports History Access History 2 To return only requests from anyone with a particular last name enter that name in the Person field 3 To return only valid or invalid requests select Valid accesses or Rejected accesses respectively 4 Toreturn only requests received during a specific period of time select one of the following o Today to return only requests received today o Yesterday to return only requests received yesterday 233192 AX4 Linear LLC 55
47. entary or scheduled unlock of any portal For more information see Viewing Portal Status and Unlocking Portals on page 15 Cameras Widget The Cameras widget on the right side of the Monitoring Desktop will by default display the first two cameras in the Camera Menu order configured for your system You can select any IP or NVR camera defined in the system You can use this widget to select the specific camera to display on the Camera Monitor tab For more information see Monitoring Cameras on page 35 and Camera Monitor Tab on page 21 Using the Widget Desktop To open the Widget Desktop from the Home page click the Widget Desktop icon if it appears in the User Tasks widget Note If your system is configured to display the Monitoring Desktop as the default layout for live monitoring the Widget Desktop icon will appear in the User Tasks widget The Widget Desktop provides a custom real time display for monitoring the system When you open the Widget Desktop you see one or more adjustable 233192 AX4 Linear LLC 22 May 2014 eMERGE Monitoring the System windows called widgets arranged in your default layout Each widget has a special function such as displaying system activity unlocking portals or delivering real time web content from another system if the Explorer widget is configured Active events 4 Unacknowledged events 2 Date Time Priority Name Commands 12 09 2010 10 39 00 10 1st Flo
48. eport If you leave the default set of columns selected the results will include the date and time the activity occurred a description of the activity the user s name the location of the activity and if there is recorded video associated with the activity a camera icon you can click to view the video 8 Click Run report If you selected HTML output the report is displayed directly on this page You can click the PDF link to save it as a PDF file or the CSV link to export it as a comma separated values CSV file See also About Archive Files on page 64 Portal Access Count Reports Select Administration Reports History Portal Access Count With this page you can request a report of portal accesses by specific people You can also specify dates portals and a user defined field from the person detail record a Administration Reports History Portal Access Count From date Be Thru date Be at Portals lt all gt Where lt User defined fields gt E Person lastname To generate a portal access count report 1 Select Administration Reports History Portal Access Count 2 Click the calendar icon to select a From date This is the start date for the report 233192 AX4 Linear LLC 57 May 2014 Adminstering the System Note If you do not enter a From date to specify the beginning date for the report the system will search back through the entire hist
49. er credentials in the list might become disabled if this is stipulated by your system s Temporary Credential policy Attempting to use such a credential will result in an Access denied Activity Log entry with the reason code Missing DISABLED Note A person can have only one active temporary credential at a time Each time an additional temporary credential is issued to a person the previously issued temporary credential is disabled and its status changes from Temporary to Temporary Disabled To extend the expiration period for a temporary credential 1 Click Extend Temporary Credential This button will appear only if your system s Temporary Credentials policy allows extensions 2 If an enrollment reader is not defined for your system select a reader from the drop down list and click Go 3 Present the temporary credential to the reader 233192 AX4 Linear LLC 42 May 2014 eMerceE Browser Managed Security Platform Administering the System The new expiration period will be the same as if you had issued a new temporary credential It will extend past the current date for the number of days specified in your system s Temporary Credential policy Once the credential expires its status will change from Temporary to Temporary Expired To return a temporary credential 1 Click Return Temporary Credential 2 If an enrollment reader is not defined for your system select a reader from the drop down list and click Go
50. ersonal Information Page On the Access Control tab you can Issue a new access card using a reader or using a keyboard entry Revoke a credential Temporarily disable a credential Assign and remove access levels Trace a person s usage Assign a PIN Assign an extended unlock period Note Access levels are assigned to people not to credentials All credentials issued to a particular person will have the same access levels as the person Each person in the system is limited to a maximum of 32 access levels Note If the Hot Stamp and encoded numbers default identical check box is selected Setup Access Control Card Keypad Formats whenever you enroll a credential using a reader or manually enter a number in the Hot Stamp field the system populates both Hot Stamp and Encoded fields with the same value 233192 AX4 Linear LLC 50 May 2014 eMERGE Browser Managed Security Platform Administering the System To issue a new credential using a reader l 2 3 7 On the Access Control tab click the Add New Credential button Enter the hot stamp number printed on the card into the Hot stamp box Select the credential type that is being issued from the Credential Format drop down list Click Read In the Issue Credential Using Reader dialog check to make sure the enrollment reader you are using is selected in the drop down then click Go Swipe or pass the credential by the reader The e
51. erties for a monitoring session see Moving Sizing Minimizing and Closing Widgets on page 31 e Filtering properties are available for many widgets After enabling filtering for a widget a layout creator can apply filters to the widget to narrow down 233192 AX4 Linear LLC 30 May 2014 eMerceE Browser Managed Security Platform Monitoring the System the data it displays in the current layout The layout creator can also determine whether users will be able to apply their own filters to the widget For information on changing a widget s filtering properties for a monitoring session see Changing a Widget s Filtering Properties on page 33 e Unique properties are particular to a given widget Like the other widget properties a layout creator can specify whether users will be able to change these properties for individual monitoring sessions For information on changing a widget s unique properties for a monitoring session see Changing a Widget s Unique Properties on page 32 See also Using the Monitoring Desktop on page 19 The Auto Monitor Widget on page 13 Moving Sizing Minimizing and Closing Widgets Depending on how a Widget Desktop layout was set up you may be able to customize it by moving sizing minimizing and closing its individual widgets The extent to which you can modify a particular widget will depend on how the layout creator set its properties For example you might be able to move and size a particula
52. g properties to make it display only specific types of data and or only data matching specific text For information on which widgets have filtering properties you might be able to change see Summary of Available Filtering Properties on page 34 To change a widget s filtering properties 1 Click the properties button El in the upper left corner of the widget to open its Properties dialog box Note If the properties button does not appear on a widget you cannot change its properties 2 For any filter that is available for the widget use the right arrow button to move the criteria you want from the Available list to the Selected list 3 Inthe Filter box enter any text you want to further narrow down the data 4 Click OK For the current monitoring session the widget will display data only information matching the criteria and or text you specified If you specified a text filter the text you entered will appear in the Filter box on the widget s title bar as shown below Filter Jean Gauthier X You can apply a different text filter by entering new text and you can clear the text filter by clicking the Clear Filter icon x See also Moving Sizing Minimizing and Closing Widgets on page 31 Changing a Widget s Unique Properties on page 32 Summary of Available Widgets on page 25 Using the Widget Desktop on page 22 Using the Monitoring Desktop on page 19 233192 AX4 Linear LLC 33 May 2014 Monitoring the System Brow
53. he Activity Log on the Home page a IE Widget Desktop People Locator Add People i gii F T c KL J Backup System Lost Cards Access History ANS Auto Monitor User Tasks F r A 2 Device s have lost Pr fh id communication r 2 i m Activity Log 17 22 52 17 16 11 Monitoring Started 17 15 51 Logged in IP Address 70 167 14 130 by System Administrator 17 15 31 Logged out IP Address 70 167 14 130 by System Administrator 17 13 36 Logged in IP Address 70 167 14 130 by System Administrator 17 12 44 Logged out IP Address 70 167 14 130 by System Administrator 17 11 58 Logged in IP Address 70 167 14 130 by System Administrator 16 58 52 Session expired IP Address 66 135 96 192 by System Administrator 16 54 48 Session expired IP Address 70 167 14 130 by System Administrator 16 49 57 Session expired IP Address 70 167 14 130 by System Administrator 16 19 37 Logged in IP Address 70 167 14 130 by System Administrator 16 19 33 Logged out IP Address 70 167 14 130 by System Administrator 16 11 02 Logged in IP Address 70 167 14 130 by System Administrator 15 32 35 Session expired IP Address 70 167 14 130 by System Administrator Linear The messages in the Activity Log are color coded Red indicates a process failure or access control issue Green indicates a successful process The color currently selected for Trace person log color on the Network Controller page indicates valid or invalid access attempts in the current partition by i
54. ilt dynamically for each user who logs in It displays navigation buttons only for areas of the application you have permission to view or use The buttons that are available if you have full System Setup access are Or Takes you to Takes you to the Monitoring Takes you to Takes you to the Home Desktop or Widget Desktop the the Setup page Administration menu page menu page Note The live monitoring icon in the navigation bar can be selected using System Setup Site Configuration Wizard The following icons appear in the navigation menu below the navigation buttons e Back E takes you to the previous page in the navigation menu hierarchy Tip Clicking the link for any page in the path shown to the right of the Back icon takes you back to that page e Info o takes you to the About page where you can view backup and system information e Help WP displays the online help in a separate window e Logout gt logs you out of eMerge Note When you are on a menu page or any page that is not running a monitoring function a period of inactivity as defined by the Session Timeout setting under Setup Site Settings Network Controller will cause your session to time out You will need to log in again 233192 AX4 Linear LLC 2 May 2014 Browser Managed Security Platform Introduction The Home page is the first page you see after logging into eMerge Click the Home page button in the navigation bar to return to this page fr
55. ions for Inputs Outputs and Portals ccccccsssssssssssseseeeecceeeeeeeeeeaeaaeeeeeeeees 60 Backing Up the System Data sisssucassrasincosrshacseinetesissrseucdnriessicbeirsiacdsvueteediaeelacaai neta bebssbucdaventerdiabaniens 62 ACUL An MYE a S ewereeetrerreererer errr cere reece rere eee reer rree tet etrere meer terre tre rrr tery tree revere Tree ee 64 NTN OX OE E N E A A A OIE E A N E OOE OO E O TE 65 233192 AX4 Linear LLC IV May 2014 Introduction This guide is intended for users of the eMerge50P amp eMerge5000P security management systems It provides a printable version of the information that is found in the online help featuring instruction for common monitoring and administration tasks eMerge is designed for non security personnel to operate The system is accessed through a web interface that supports common browsers Internet Explorer versions 8 and 9 Mozilla Firefox versions 8 and 9 or Safari 5 0 and is even usable from mobile devices eMerge integrates credential based access control intrusion detection and video surveillance for a single facility delivering a unified management and administration interface to your web browser The user interface features a Home page that acts as a system dashboard It includes User Tasks icons suitable for use with touch screens and mobile devices so that everything you need to operate eMerge can start from that page Much of the system data is displayed in windows refe
56. itoring desktop This way you always have direct access to both desktops through a single click on the Home page The navigation bar live monitoring icon is configured in System Setup Site Configuration Wizard 233192 AX4 Linear LLC 7 May 2014 Monitoring the System Monitoring the Activity Log There are four ways to view the Activity Log described here To use the full page view e From the Monitoring Desktop click the words Live Monitoring in the navigation menu and then click the Activity Log link On this page you can monitor a full page view of the Activity Log which displays up to 1 000 of the most recent entries in the log of system activity Aes O a E Monitor Live Monitoring Activity Log 17 44 04 Category Al 17 43 58 Monitoring Started 17 15 51 Logged in IP Address 70 167 14 130 by System Administrator 17 15 31 Logged out IP Address 70 167 14 130 by System Administrator 17 13 36 Logged in IP Address 70 167 14 130 by System Administrator 17 12 44 Logged out IP Address 70 167 14 130 by System Administrator 17 11 58 Logged in IP Address 70 167 14 130 by System Administrator 16 58 52 Session expired IP Address 66 135 96 192 by System Administrator 16 54 48 Session expired IP Address 70 167 14 130 by System Administrator 16 49 57 Session expired IP Address 70 167 14 130 by System Administrator 16 19 37 Logged in IP Address 70 167 14 130 by System Administrator 16 19 33 Logged out IP Address 70 167 14 130 b
57. jinear Building On Innovation CMERGE Browser Managed Security Platform Managed Security Platform eMerge50P eMerge5000P User Guide May 2014 Linear LLC 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 www linearcorp com Document 233192 Copyright Linear LLC All rights reserved This guide is protected by copyright and all rights are reserved by Linear LLC It may not in whole or in part except insofar as herein directed be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form without prior written consent of Linear LLC eMerge is a registered trademark of Linear LLC 233192 AX4 Linear LLC ji May 2014 Contents MUVED OCC COM PE E E E A A E E E A EEE 1 n SCAU e ecaesdsadsossoncceusicuedacatsst casa duaesoteaceeussededecetacecnsatuadion 2 eU mE Er a a E E E E 3 Ua TS e T E 5 Hon do Lero R D eE E E N E 5 Help C OM CUO G sorrera Ee EEEE 5 Uae E o S E S sce venceneec rane cot veoesnaceanene 5 AA aL Oa O eare E EE AE I E E EE A EE E 6 Momtornne the Systeri gas csssveceeccessesseecteveseiecseccesetececetevcascesbesszeasvecevsesecssecsdeusascesvessseweeszenessacsoecedsscustere s 7 Accessing the eMerge Monitoring Functions ssssssseseeeresessesssssssssssseeetrrrerssssssssssssseeeereeeee 7 Monitonns the PV LOS ereere EA aT eA e DEn 8 PB ett PUL VN TT AN aa aets secs E snevoasesacteaulacaniiveenagane E 10 Navigating to a Person Reco
58. lable 28 Selected 0 All Access ae Al Grade School Doors All Mission Hills Facilities employee General Access General Employee Access IT Access ITAR Lab ITAR Open Read Card ITAR Lab ITAR Secure Joe Access Card Format 200bit iE Disabled E PIN Use Extended Untock To add a person l Select Administration People Add The Personal Information page appears and displays a blank person record The Last Name and Activation Date Time fields are required entries Clicking the calendar icon displays a calendar you can use to select the activation date Enter an Expiration Date Time if you want the person s access to expire automatically at a particular date and time If your organization issues ID numbers enter the person s ID number in the ID text box Note Although the ID is not required supplying a unique Person ID for each person record allows the records to be reliably retrieved modified and deleted Review the information on the tabs and make any needed changes and additions For information on each tab see The Personal Information Page on page 47 Click Save To add another person to the system click the Add Another Person button See also Changing Personal Information on page 45 233192 AX4 Linear LLC 44 May 2014 Administering the System The Personal Information Page on page 47 Changing Personal Information Select Adminis
59. modified layout reverts to its original appearance Note Ifa grid is displayed on the desktop background widgets will automatically align to the nearest intersection of lines in the grid whenever you move or resize them See also Summary of Available Widgets on page 25 About Widget Properties on page 30 Using the Widget Desktop on page 22 Using the Monitoring Desktop on page 19 a Widget s Unique Properties Unique widget properties are particular to a given widget Depending on how a Widget Desktop layout was set up you might be able to change the unique properties of individual widgets for the current monitoring session To change a widget s unique properties 1 Click the properties button El in the upper left corner of any of the following widgets o Auto Monitor o Camera View o Clock o Explorer o Statistics Block o Status Note If the properties button does not appear on a widget you cannot change its properties 2 After changing the properties you want click OK See also Moving Sizing Minimizing and Closing Widgets on page 31 Changing a Widget s Filtering Properties on page 33 Using the Widget Desktop on page 22 Summary of Available Widgets on page 25 233192 AX4 Linear LLC 32 May 2014 Browser Managed Security Platform Monitoring the System Changing a Widget s Filtering Properties Depending on how the creator of a Widget Desktop layout configured a widget you might be able to change its filterin
60. ncoded number appears in the Encoded box Note If auto incrementing of encoded credential numbers is enabled for your system under Misc Information on the Network Controller page the value that appears in the Encoded field will be one number above the highest value for any encoded number in the database Click Save To issue a new credential using keyboard entry l Zi gt On the Access Control tab click the Add New Credential button Enter the hot stamp number printed on the credential into the Hot stamp box Note If auto incrementing of encoded credential numbers is enabled for your system under Misc Information on the Network Controller page the value that appears in the Encoded field will be one number above the highest value for any encoded number in the database Enter the encoded credential number into the Encoded field Select the credential type that is being issued from the Credential Format drop down Click Save To revoke an existing credential l 2 3 In the list of credentials on the Access Control tab locate the credential you want to revoke Click the Revoke credential icon for that credential Click Yes in the Revoke Credential confirmation dialog The credential is immediately removed from the system and ceases to function 233192 AX4 Linear LLC 51 May 2014 eMEercE Adminstering the System Browser Managed Security Platform Note Revoking a credenti
61. ndividuals whose activity is being traced Black is used for all other messages 233192 AX4 Linear LLC 9 May 2014 eMerceE Monitoring the System Browser Managed Security Platform Filtering Activity Log Data When viewing the Activity Log on the Home page Monitoring Desktop or Widget Desktop you can filter the current list of log entries to narrow the data displayed Depending on how your Monitoring Desktop or Widget Desktop was configured a Filter box may or may not be available on that Activity Log widget Note Text filtering is not available on the full page view of the Activity Log There are two types of filters you can apply e Text filters In Activity Log tabs and widgets displayed on the Monitoring Desktop Home page and Widget Desktop you can apply a text filter to view only entries from the original list that contain a specific text string e Category filters In Activity Log tabs and widgets and also in the full page view of the Activity Log you can apply a category filter to view only entries from the original list that belong to a particular category You can also combine a text filter with a category filter For example suppose that after applying the text filter Jean Gauthier you apply the category filter Access Denied to the results The new results will show only denied access requests for the cardholder Jean Gauthier Note Your filter results will include only entries currently defined for the
62. nformation located in the Getting Started section of help Release Notes PDF Release Notes all builds Top Questions for Installers System Monitors and Administrators Technical Guides and Notes PDFs Installation Setup and Technical Documents License Agreement End User License Agreement 233192 AX4 Linear LLC 6 May 2014 Monitoring the System This section describes how to access and use these monitoring functions e Using the Activity Log to monitor system activity e Using the Auto Monitor widget to view issues that require attention e Viewing and managing portals e Viewing system information using the Monitoring Desktop e Viewing system information using the custom real time display on the Widget Desktop e Viewing individual cameras and pre defined groups of cameras Accessing the eMerge Monitoring Functions To open the Monitoring Desktop or the Widget Desktop from the Home page click the icon in the User Tasks widget Widget Desktop or Monitoring Desktop To access the live monitoring desktop not shown in the User Tasks widget click the live monitoring button in the navigation bar Widget Desktop or Monitoring Desktop Note The desktop icon you see in the User Tasks widget depends on whether the live monitoring button on the navigation bar is configured to display the Monitoring Desktop or the Widget Desktop The User Tasks widget displays the icon for the other live mon
63. ng Cameras Click on the word Cameras to access the Cameras menu page On the Cameras menu page you can select and aim a camera for viewing You can select IP cameras or NVR cameras To monitor a live camera view Select any camera in the system from the Cameras menu 233192 AX4 Linear LLC 35 May 2014 Monitoring the System Browser Managed Security Platform The controls at the bottom of the camera widget allow you to aim cameras move them to their home position and zoom in or out if pan tilt and zoom URLs have been set up for your system Icons at the bottom of the camera widget allow you to perform the following actions oa Click this to display VCR controls at the bottom of the camera widget You can use these VCR controls to review recorded video Note The VCR icon will appear only if you are viewing a video management VMS camera f al Click this to display PTZ controls amp Click this to move the camera to its preset home position 4 Click an arrow to move the camera one step in that direction A Click this to zoom in i Click this to zoom out Select from this drop down the speed of camera movement The slowest speed is 1 the fastest is 10 233192 AX4 Linear LLC 36 May 2014 Browser Managed Security Platform Monitoring the System Note If the camera does not have these capabilities or if the home tilt pan and zoom URLs have not been set up these controls will not app
64. of any portal e Perform a momentary or scheduled or extended unlock of any portal e Edit the unlock schedule of any portal e Secure a portal by switching it to a locked state temporarily removing it from the automatic control of a portal group Parking garage voc 8 Figure 1 The Portal Unlock widget on the Monitoring Desktop Suite Entrance f AL Portals oy E Fiter __ sd 233192 AX4 Linear LLC May 2014 eMerceE Monitoring the System Browser Managed Security Platform Portal Status Portal Action Schedule g Unlock 16 02 07 17 32 07 rlo eer ee ee ie la E i b Card Reader with Keypad Demo Alarm Portal J Demo door Joe s Keypad m Misson Hills Church Darkina narona To momentarily unlock a portal 1 Locate a portal o Inthe Portal Unlock widget select one from the drop down list Note To make it easier to find portals you can temporarily limit the number of portals that appear on the list by changing the Al Portals setting to Favorites or Recent For information on customizing the Portal Unlock widget see The Portal Status and Portal Unlock Widgets on page 28 o Inthe Portal Status widget or the table in Schedule Access locate one in the Portal column 2 Click the Unlock icon ay or select Unlock from the drop down The portal will unlock for the duration configured for this portal To schedule an extended unlock of a portal 1
65. om elsewhere in the application For users logged in with monitor level access the Home page provides two navigation buttons in the navigation bar and one icon in the User Tasks widget Widget Desktop A Auto Monitor User Tasks ff 5 SS 2 Device s have lost Pa G 5 0 communication m i ik a E E Activity Log 17 22 52 17 16 11 Monitoring Started 17 15 51 Logged in IP Address 70 167 14 130 by System Administrator 17 15 31 Logged out IP Address 70 167 14 130 by System Administrator 17 13 36 Logged in IP Address 70 167 14 130 by System Administrator 17 12 44 Logged out IP Address 70 167 14 130 by System Administrator 17 11 58 Logged in IP Address 70 167 14 130 by System Administrator 16 58 52 Session expired IP Address 66 135 96 192 by System Administrator 16 54 48 Session expired IP Address 70 167 14 130 by System Administrator 16 49 57 Session expired IP Address 70 167 14 130 by System Administrator 16 19 37 Logged in IP Address 70 167 14 130 by System Administrator 16 19 33 Logged out IP Address 70 167 14 130 by System Administrator 16 11 02 Logged in IP Address 70 167 14 130 by System Administrator 15 32 35 Session expired IP Address 70 167 14 130 by System Administrator For users logged in with administrator level access the Home page provides three navigation buttons in the navigation bar and six icons in User Tasks widget Auto Monitor SA 2 Device s have lost Ar i communication 9 S 3 t g H z f 1
66. or Intrusion 4 E DSC 1st Floor Intrusion 17 44 50 Access granted for Michael Welles at Suite Entrance 144 KO Fveni deactivated for Coopers Event 17 44 44 Session expired IP Address 97 115 72 150 by Chris Johnston 17 44 37 Logged in IP Address 206 21 110 131 by Craig Frost 1a G Access denied NOT IN NODE at Suite Entrance 17 44 36 Event deactivated for Lobby Video 17 44 36 Event activated for Lobby Video 17 44 27 Access granted for Andrew Bays at Suite Entrance 17 44 53 Note Internet Explorer 7 or higher is required for optimal viewing of the Widget Desktop Page display problems may occur when the Widget Desktop is viewed in earlier versions of Internet Explorer If the default Widget Desktop layout does not meet your needs you can select any other available layout You can also customize a layout for the current monitoring session by adding available widgets and selecting a different background You may also be able to change the individual widgets in a layout depending on how it was set up For example you may be able to e Move size minimize and close a widget See page 31 e Change a widget s unique properties See page 32 Note Changes you make to a layout are not saved across monitoring sessions Once you close the Widget Desktop the layout reverts to its original appearance Layouts that were created and saved during system Setup are available for selection in the Desktop menu in the lower left c
67. ormation page for that person appears If multiple person records match your criteria a list of the matching records appears Click the name of the person whose record you want to edit Review the information on the tabs and make any needed changes and additions Click Save To search for a person s record by scanning a credential l 2 Click the Search by Credential Scan button at the bottom of the page If an enrollment reader is not defined for your system select a reader from the drop down list and click Go Scan the credential If the 90 second timeout period expires before you are able to complete the scan click Go to restart the timer optional Before the timeout period expires click Stop to stop the timer then click Go to restart it when you are ready In the list of matching person records click a name to open the person s record If only one record has a matching hot stamp number that record opens automatically Make any needed changes to the person record See also People Reports on page 58 Adding People to the System on page 43 The Personal Information Page 47 233192 AX4 Linear LLC 46 May 2014 eMerceE Browser Managed Security Platform Administering the System Changing a Person s Access on page 50 The Personal Information Page Select Administration People Add On this page you can e Add or change personal information associated with a person s record For example
68. orner of the Widget Desktop If you need a custom layout see your security system administrator for assistance To select a Widget Desktop layout e If there are no saved layouts the default layout loads automatically when you display the Widget Desktop e If there are additional layouts saved the Load Layout dialog box appears Select the layout you want from the list Click OK to continue 233192 AX4 Linear LLC 23 May 2014 Monitoring the System Browser Managed Security Platform To select a different layout 1 Select Load Layout from the Desktop menu in the lower left corner of the page 2 Inthe Load Layout dialog box select the layout you want and then click OK 3 To return to the default layout at any time select Default from the Load Layout dialog box To add a widget to the selected layout e Click Desktop in the lower left corner of the page to display the Desktop menu e Select the widget you want to add To change the Widget Desktop background e Right click anywhere on the background select a number from the Background drop down and then click OK To get Help from the Widget Desktop e Click the information icon L in the lower right corner of the page To switch to Compose mode 4 Ifyou have setup privileges click Compose Mode from the Desktop menu in the lower left corner of the page To the right of the Desktop menu you will now see the word Compose and property sheets
69. ory available in archives Click the calendar icon to select a Thru date This is the end date for the report Select from the at Portals drop down a specific portal for this report Select from the Where drop down a specific user defined field and to the right select a value for this field Example If your person records have a user defined field called Department then you could restrict the report to only those records where the department is Accounting or Manufacturing Enter a last name in the Person last name text box Click Run report See also Monitoring the Activity Log on page 8 People Reports Using the Monitoring Desktop on page 19 Select Administration Reports People Access Levels Report Displays all access levels currently defined in the system For each access level the report includes its specified description time specification reader or reader group and floor group Administration Reports People Access Levels Description Timespec Reader Reader Group Floor Group Threat Level Group System owned Access All Access Level for the All Readers Always All Readers Group Page 1 of2 gt 25 1 25 of 28 Total Records 233192 AX4 Linear LLC 58 May 2014 Browser Managed Security Platform Administering the System Current Users Report Displays a list of users who are currently logged in akd gt 3 amp Administration Reports People Current
70. puts Note Unlike other widgets the Panel Detail widget cannot be accessed from the Desktop menu To add it to the Widget Desktop you must click the button for one of the intrusion panels listed on the Intrusion Panel widget To arm or disarm an area associated with an intrusion panel 1 In the Intrusion Panel widget click the button for the intrusion panel 2 Inthe Panel Detail widget that appears click the button for the area you want to change 3 Click the Arm or Disarm button Once the change takes effect on the panel the button toggles to its opposite state indicating that the area is now armed or disarmed This may take a few minutes To bypass a zone associated with an intrusion panel 1 In the Intrusion Panel widget click the button for the intrusion panel 233192 AX4 Linear LLC 27 May 2014 Monitoring the System eMErRGE Browser Managed Security Platform 2 Inthe Panel Detail widget that appears click the area whose zone you want to change 3 Click the Bypass or Reset button for the zone Once the change takes effect on the panel the button toggles to its opposite state indicating that the zone is now bypassed or reset This may take a few minutes To activate or deactivate an output associated with an intrusion panel 1 In the Intrusion Panel widget click the button for the intrusion panel 2 Inthe Panel Detail widget that appears click the output you want to change 3 Click the Activa
71. r to specify which of the following are displayed in the widget Local Time The current Network Controller time System Uptime How long the system has been powered up User The current monitor s user name Logged In The time the current monitor logged in Unacknowledged Alarms How many of the active alarms are unacknowledged For example 1 5 means that one out of five alarms requires acknowledgement the rest go away automatically when the underlying condition is fixed Devices in Communication Failure How many of the configured devices are currently in communication failure For example 2 9 means that two out of nine devices are in communication failure See also Using the Widget Desktop on page 22 233192 AX4 Linear LLC 29 May 2014 Monitoring the System eMErRGE Browser Managed Security Platform Summary of Available Widgets on page 25 About Widget Properties on page 30 The Status Widget When the Status widget is displayed on the Widget Desktop monitors can use it to view the status of all configured nodes and system resources This information is presented in an expandable hierarchical format Within the hierarchy the icons displayed for a given resource and its node change depending on the current status of the resource For example when a blade needs attention its icon and the icon for its node change from green balls to yellow triangles If the blade fails the icons change to red triangles
72. r widget but not minimize or close it Some widgets specify a minimum size some specify a fixed aspect ratio that adjusts the other dimension as you change the width or height Note Changes you make to a layout are not saved across monitoring sessions Once you close the Widget Desktop the layout reverts to its original appearance To move size minimize or close a widget 1 For each widget you want to change complete any of the steps that follow 2 Ifthe move icon gt appears when you hover over the widget s title bar drag the title bar to move the widget to a new location 3 If sizing handles appear in each corner of the widget drag any edge or corner of the widget to change its size 4 Ifthe minimize button appears in the upper right corner of the widget click the button to minimize the widget to a button on the desktop tray 5 Ifthe close button appears in the upper right corner of the widget click the button to remove the widget from the layout 233192 AX4 Linear LLC 31 May 2014 Monitoring the System Changing eMErRGE Browser Managed Security Platform Note If the properties button El appears in the upper left corner of the widget you can click it to change various properties of the widget for the current monitoring session 6 Once you have finished using the selected layout you can close it by displaying a different layout exiting the Widget Desktop page or logging off from the system The
73. rd from the Activity Log cccccccccccccccccesssssssesseeseeeeeeeeeeeeeeeaaaas 11 About Activity Log Messages teciccecedesisisierisdacsceacesdenddedyucesinesbusiesaninveiesiet bcswnsevicdaneniusecsateneesis 12 The Auto Monitor W106 6 Gs scrasckioies Secs cancntensaccestenensicussescencecioustblianices EEE ENTA EENE E 13 Viewing Portal Status and Unlocking Portals 0 0 0 0 ccccccccsssssssesssseseeeeeceeeeeeeeeeeuauasesssseeseeeeeeees 15 Using the Monitoring Desktop cerisiers iren erian oaeiae 19 FS E E E E E E A E E A EE EE E 20 AC Relea TiD E E E E enn merit mn Tete 20 Cea T E E E E 20 RSAC Hey WV NS A e E E E E E E E E ccie ders tetie tenes es 21 Cammie ta VION Or TAD oscscacscevccecconteedecigteateaoseneteseeuecetcentvedemetectaaeheaeseaaetcensaesteateaaubacseseheuetasaduees 21 Pora UOCE WIGSCE rea bacaeatonaes ne tenaeaccsaad aiaaeanasanasesaeeoatanacsaasavesieasauesesas 22 Eea E o EE E E E E S E E E E A E E 22 Using the Widget DESK10 9 isesacsssrscsaniictaseranszecescsszasegeeansenishetananantvoscesasransgecaniacsaheanaanseoouseuasraneeaeanes 22 Summary ot Ayaillable W 108 CS isuiasssasaveccnsensevacvsavacctaswiasctanavacendensuvacsueueeebaswionstanavacsteensetaiwaxad 25 Thet core E W E e nt tire E eee eee nee E tre meetin ne ena nen tye Seer eye mem AEE AE 25 The Explorer yido eee eg ee nen One eee ee neem eens ene Mee em eet ment R 26 The TST OM Panel Wid as ccscceatetterioates E E 26 The Portal Status and Portal Unlock Widgets 00
74. rred to as widgets which are in static formats on the Home page and Monitoring Desktop and adjustable formats on the Widget Desktop There are three major user roles that can be assigned for eMerge users e Monitor Users with this role can use all available monitoring functions e Administrator Users with this role can use all available monitoring and administration functions e System Setup Users with this role typically your dealer or installer can use all available monitoring administration and setup functions This user guide is divided into an introductory section for getting started with the system operation followed by sections focused on the monitoring and administration tasks The system setup tasks are covered in the eMerge online help If you view this guide as an online PDF file you can click on a TOC entry or a section reference blue underlined text to go to the linked page If you use this guide as a printed book you can find the references by looking up the section titles index entries and page references This introductory section describes how to access information about using eMerge e Getting started e Getting to the Home page e Using the Help system e Locating additional information and technical documentation 233192 AX4 Linear LLC 1 May 2014 Introduction Browser Managed Security Platform Getting Started The navigation bar that appears at the top of the application window is bu
75. rrow button to move it back to the Available list 4 Click Save Note Access levels are assigned to people not to credentials such as access cards All credentials issued to a particular person will have the same access levels as the person Each person in the system is limited to a maximum of 32 access levels To trace a person s activity 1 To trace this person s activity in the current partition select the Trace this person check box 2 Click Save Whenever this person makes a valid or invalid access attempt in the current partition a message will appear in the Activity Log The message text will be 233192 AX4 Linear LLC 52 May 2014 eMerceE Browser Managed Security Platform Administering the System displayed in bold and in the color selected for Trace person log color on the Network Controller page If an event is selected for Trace person event on the Network Controller page the event will be triggered whenever this person makes a valid or invalid access attempt in the current partition These event activations will be logged in the Activity Log and you can report on them by setting a Trace people filter for a custom history report To assign a PIN 1 Inthe PIN text box in the lower right corner of the Access Control tab enter a four to six digit PIN Note Most Wiegand keypads support four digit PINs Bit burst keypads support PINs of any length 2 Alternatively click this icon Ea next to the text
76. sed in log entries in place of variables such as lt ipaddress gt lt slotnumber gt and lt rev gt Reset Types Specific lt reset_type gt messages for the Network Node Ident log entry include e Power on reset The node reset on power up e Watchdog timer reset This occurs when the system takes too long to process an operation involving a node It should restart and continue processing If the problem persists contact your dealer or installer e Normal reset Physical reset by pushing the node reset button on the controller node blade e Network loss No reset has occurred The node lost network connectivity but has now reconnected Reason Codes Specific lt reasoncode gt messages for Access denied and Access granted log entries are listed below Note In addition to Access denied and Access granted log entries Access not completed entries will appear for access requests that are initiated but not completed For example if a user presents his or her credentials at a door but never opens the door an Access not completed entry will appear in the Activity Log 233192 AX4 Linear LLC 12 May 2014 eMERGE Browser Managed Security Platform Monitoring the System BIT MISMATCH The data format of this credential does not match any data format configured in the system Clicking this message code opens the Card Decoder window DISABLED This credential has been disabled
77. ser Managed Security Platform Summary of Available Filtering Properties The following table shows the widgets that have filtering properties you might be able to change for a monitoring session depending on how the creator of the Widget Desktop layout configured them For each widget that can display filtered data the table lists the filters that might be available for narrowing down the data Widget Available Filters Log entry type Activity Log Reader group Text View type Camera View Text Priority filtering level Events Priority filtering method Text Portal Status Portal Unlock Text See also About Widget Properties on page 30 Changing a Widget s Filtering Properties on page 33 Moving Sizing Minimizing and Closing Widgets on page 31 Changing a Widget s Unique Properties on page 32 Summary of Available Widgets on page 25 Using the Widget Desktop on page 22 233192 AX4 Linear LLC 34 May 2014 Browser Managed Security Platform Monitoring the System Monitor Menu Page The Monitor menu page contains links for viewing cameras and accessing live monitoring options This section describes how to access these monitoring functions e View individual cameras e View pre defined groups of cameras e View system information using the Monitoring Desktop or the custom real time display on the Widget Desktop From the Monitoring Desktop click the word Monitor in the navigation menu to access this menu page Monitori
78. ss History Report creating 55 Access History Reports on the Administration page 55 overview 55 Access Levels Report on the Administration page 58 Activity Log color coded messages 9 entries 12 full page view 8 home page 4 on Monitoring Desktop 8 on the home page 9 tab on the Monitoring Desktop 20 variables 12 Activity Log messages times 12 adding people Personal Information page 44 unique person ID 44 administering the system Administration page 39 overview 39 Administration page adding people to the system 43 arm alarm panel 40 changing personal information 45 General Event History Reports 56 handling lost credentials 41 links provided for tasks 39 People reports 58 Personal Information page 43 Photo Gallery ID Report 59 Portal Access Count Reports 57 Schedule Action page 60 administrator user role definition 1 Adminstration page History reports 55 archive files data for General History Reports 64 on SD card 64 on the Administration page 64 archives 55 Arm Alarm Panel on the Administration page 40 As Built Report 54 assigning a PIN 53 assigning an access level 52 assigning an extended unlock time 53 Auto Monitor access control issues 13 access denied notifications 14 color coded notifications 14 home page 4 13 icons for event types 14 on the home page 15 on the Widget Desktop 15 process failures 13 Widget Desktop 13
79. t may be displayed on the Widget Desktop depending on how your current layout was configured This widget provides a quick view of issues that might require attention such as process failures or access control issues Auto Monitor 2 Event s require acknowledgement i 6 Device s have lost communication lN 1 Portal s are held open 233192 AX4 Linear LLC 13 May 2014 Monitoring the System eMErRGE Browser Managed Security Platform For each type of event that has occurred the Auto Monitor displays a notification indicating the number of such events that are currently active or in the case of Recent Access Denied Activity notifications the number that have occurred within a specific time period Once an active event is resolved the notification disappears You can point to a notification to display an informational tooltip As shown in the example below the tooltip shows details about each event such as the date and time it occurred and the name of the affected device t 4 Device s have lost communication OOUOUU241 0300001 at 1170572010 15 20 33 OOOOUU2469012 740 at 1170572010 15 20 33 SBUUOUO0UCOS4427 at 11 05 2010 15 20 33 ASOUO0001SIEAFZ at 11 05 2010 15 20 33 If the creator of the Widget Desktop layout has allowed the Auto Monitor widget to be configured you can click this icon Gl in the widget s upper left corner to change its unique properties You can then specify whether the tooltip is
80. t History report searches the security database and archive files and returns information on all logged system activity Before running the report you can set search parameters to limit the results to particular time periods portals and event types You can also limit the number of records the report will return To generate a specific event type report l Z Select Administration Reports History General Event History To return only an activity logged during a specific period of time enter the beginning and end dates in the From and To date fields or click the calendar icons and select the dates Note If you do not enter a beginning date for the report the system will search back through the entire history available in archives To return only activity at a particular portal select it from the At portal name drop down list To return no more than a certain number of entries enter that number in the Limit to text box 233192 AX4 Linear LLC 56 May 2014 Browser Managed Security Platform Administering the System 5 On the Output drop down list select HTML to save the results as an HTML file or select CSV to export the results to a comma separated values CSV file 6 To return only activity for particular event types clear the All event types check box and select the check box for each event type you want to include in the report 7 Inthe Columns list select the number of columns you want for the r
81. te or Deactivate button for the output Once the change takes effect on the panel the button toggles to its opposite state indicating that the output is now activated or deactivated This may take a few minutes See also Using the Widget Desktop on page 22 Summary of Available Widgets on page 25 About Widget Properties on page 30 The Portal Status and Portal Unlock Widgets When the Portal Status and Portal Unlock widgets are displayed on the Widget Desktop you can use them to view portal status unlock portals momentarily and schedule lock and unlock events for portals Note The Portal Status and Portal Unlock widgets are available for display on the Widget Desktop but will only show portals if at least one or more is defined in the system To lock or unlock a portal you can use either the Portal Status or Portal Unlock widget e Inthe Portal Unlock widget all portals are available from a drop down list To make it easier to find portals you can temporarily limit the number of portals that appear on the list by changing the All Portals setting to Favorites or Recent e Inthe Portal Status widget available portals are listed in a table For each portal the table displays the portal s location and its current status The Action column displays buttons for performing momentary and scheduled unlocks of the portal The Schedule column lists the lock and unlock actions currently scheduled for the portal 233192 AX4 Linear
82. termines whether the clock has an analog or digital display e Number Style Analog For an analog display determines the number style The choices are arabic numerals uppercase roman numerals lowercase roman numerals and tick marks e Hour Color Minute Color and Second Color Determine the color used to display hours minutes and seconds respectively Clicking the box for any of these properties displays a color wheel for entering RGB values automatically See also Using the Widget Desktop on page 22 Summary of Available Widgets on page 25 About Widget Properties on page 30 The Explorer Widget When the Explorer widget is displayed on the Widget Desktop it acts essentially as a browser window delivering content from a web site in real time For example the widget can display content from a corporate web site or a local weather site If the creator of the Widget Desktop layout has allowed the Explorer widget to be configured you can click this icon Di in the widget s upper left corner to change its unique properties e Type The type of web site displayed in the widget The choices are Web Secure Web FTP site or about to use an internal URI scheme such as about blank rather than a URL e URL The URL for the web site displayed in the widget e Refresh Time The interval at which the widget will attempt to reload the web page The choices are Never 1 minute 5 minutes 15 minutes or 1 hour See also Using
83. the Personal Information page 49 Current Users Report on the Administration page 59 D disabling a credential 52 displaying widgets 32 door forced open reported in Auto Monitor 14 Door Forced Open 4 door held open reported in Auto Monitor 14 Door Held Open 4 duress accesses History report 53 in History report 53 duress entry 53 eMErRGE Browser Managed Security Platform E End User License Agreement 6 Events Tab acknowledge button 20 clear actions link 20 details button 20 on the Monitoring Desktop 20 sort order 20 exiting from the Widget Desktop 24 Explorer widget change properties 26 on the Widget Desktop 26 F F11 on keyboard fix camera view 38 filtering Activity Log data 10 available properties 34 Clear Filter icon 10 11 clearing the text filter 33 on the Widget Desktop 33 properties 33 filters category filter 10 text filter 10 G General Event History Reports All event type default 56 on the Administration page 56 overview 56 H Help Back button 6 Contents button 5 context sensitive 5 conventions 5 Index button 6 navigation pane 5 Print button 6 Search button 5 topic pane 5 duress PIN using 5 assigning 53 Help icon 5 Holidays Report 54 home page 1 described 3 233192 AX4 Linear LLC 66 May 2014 eMERGE Browser Managed Security Platform getting started 2 navigation buttons 3
84. tly nightly nightly nightly nightly nightly nightly nightly nightly nightly nightly nightly nightly restored nightly nightly Status not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found not found on line on line on line Last Change 2011 01 04 12 47 44 2011 01 04 12 47 45 2011 01 04 12 47 47 2011 01 04 12 47 48 2011 01 04 12 47 50 2011 01 04 12 47 51 2011 01 04 12 47 53 2011 01 04 12 47 54 2011 01 04 12 47 55 2011 01 04 12 47 57 2011 01 04 12 47 58 2011 01 04 12 47 59 2011 01 04 12 48 00 2011 01 04 12 48 01 2011 01 04 12 48 03 2011 01 04 12 48 04 2011 01 04 12 48 05 2011 01 04 12 48 07 2011 01 04 12 48 09 2011 01 04 12 48 10 2011 01 04 12 48 11 2011 01 04 12 48 13 2011 01 04 12 48 15 2011 01 04 12 48 16 2011 01 04 12 48 18 2011 01 04 12 48 21 2011 01 05 00 21 59 2011 01 06 00 32 17 Download Comment Note This operation will restart the web server and take some time to complete up to 2 minutes Full Backup required field The system data is regularly backed up to the SSD each night at 00 15 hours The Sunday backup is a Full Backup Backups on Monday through Saturday are Differential backups The SSD will store a few months of backups depending on the activity on your
85. topic appears in the help window To assist you in finding specific fields buttons and other elements in the eMerge Security Application their names are displayed in bold blue within help topics Using Help The help navigation pane appears on the left side of the help window e By clicking the Contents and Search buttons you can switch between the help table of contents and the search feature e To hide the navigation pane click the red close button Ed To show the pane again click the Contents or Search button e Inthe table of contents click a book 4 to see its contents Click an individual topic to display it in the topic pane 233192 AX4 Linear LLC 5 May 2014 eMErRGE Introduction Browser Managed Security Platform e To use the search feature enter the word or words you want to find and then press ENTER or click m Go To search for a phrase enter it inside quotation marks If the Highlight search results check box is selected when you click a topic title in the search results the words you entered will be highlighted in the topic pane You can also use the buttons displayed at the top of each help topic to navigate and print help topics e Back 7 Brings you back to the previous topic Index Ell Displays the Index e Print Prints the current help topic Additional Information The following technical information is available via links in the help topic Release Notes and Additional I
86. tration People Change Delete You can locate a person in the system and change his or her personal information a S amp Administration People ght Add Add a person amp Change or delete Enter information below and click search Last Name Expiration date after ID Company Dept OSHA EXP Visitor Contractor Type Car license number Access Level lt none gt C include deleted records C include expired records fields will be matched exactly as entered Search First Name Expiration date before Notes j Site Field4 Field6 Field Driver OSHA Car tag number Linear To search for and change a particular person s record l pi Select Administration People Change Delete To specify your search criteria you can use any of the available fields o A field marked with an asterisk will find complete exact matches only For example if you enter an ID of 123 and the person s ID is 1234 the person s record will not be found o A field not marked with an asterisk can find partial matches For example if you enter the first letter of the person s Last Name a list of all people whose last names begin with that letter will be displayed o Fora person record to be found it must match the entries in all fields For example if you enter the first letter of the person s Last Name and a Department name a list of all people whose
87. uts portals on the Administration page 60 SD card 64 searching Help topics 6 Statistics Block widget on the Widget Desktop 29 view various system data 29 Status Widget on the Widget Desktop 30 view status of nodes and resources 30 system setup user role definition 1 eMErRGE Browser Managed Security Platform 7 technical documents finding additional information 6 text filter 10 time messages Activity Log 12 time out system setting 2 Time Specs Report 55 trace person activity 52 log entry 9 usage 50 U unacknowledged events reported in Auto Monitor 14 Unacknowledged Events 4 unlocking portals scheduling 16 User Tasks home page 4 widget 3 User defined tab on the Personal Information page 48 using help from the Widget Desktop 24 V variables Activity Log 12 variables Activity Log names 12 numbers 12 reason codes 12 reset types 12 VCR controls 36 38 Video Stream home page 4 W widget Activity Log 4 Auto Monitor 4 13 definition 1 User Tasks 3 4 Video Stream 4 Widget Desktop adjustable windows widgets 22 changing background 24 custom layout 23 233192 AX4 Linear LLC 68 May 2014 eMERGE Browser Managed Security Platform custom real time display 20 22 default layout 23 exiting from this view 24 overview 22 using help 24 Widget Desktop icon in User Tasks widget 4 widgets
88. vent auto acknowledges x Click the Clear Actions button to clear any active actions that have been defined for this event Activity Log Tab The Activity Log displays up to 1 000 of the most recent entries in the log of system activity For more information see Monitoring the Activity Log on page 8 Cameras Tab You can select any camera configured in the system for viewing For more information see Monitoring Cameras on page 35 233192 AX4 Linear LLC 20 May 2014 eMerceE Browser Managed Security Platform Monitoring the System Camera Views Tab You can select any configured four camera quad view for viewing For more information see Monitoring Multi Camera Views on page 37 Camera Monitor Tab The Camera Monitor tab is for use on systems that are not integrated with NetVR By adding a camera to this tab you can designate it as the camera monitor The camera monitor can accept camera views and recorded video from other cameras and it can be used for event driven video or event replay For example you can configure a single camera monitor to switch to events as they occur To designate a camera as the camera monitor You can use the Cameras widget on the right side of the Monitoring Desktop to select the specific camera to display on the Camera Monitor tab 1 Inthe Cameras widget on the right side of the page point to this icon above the camera you want to select LJ The icon will change to this button
89. view of the Activity Log you are monitoring For example in an Activity Log widget that is configured to display only Access denied entries applying the Access Granted category filter will return no results Applying Text Filters To apply a text filter enter the text you want in the Filter box that appears at the top of the Activity Log as shown in the following figure Filtering is not case sensitive you can enter either uppercase or lowercase characters Filtering begins as you start to type For the current monitoring session the Activity Log will display only log entries containing the text you entered For example to see only entries containing the name Jean Gauthier apply the filter shown below Filter Jean Gauthier You can apply a different text filter by entering new text and you can clear the text filter by clicking the Clear Filters icon entering a different text filter or ending the current monitoring session Applying Category Filters To apply a category filter you select an entry from the Category drop down list in the upper right corner of the Activity Log The results will include only entries 233192 AX4 Linear LLC 10 May 2014 eMERGE Browser Managed Security Platform Monitoring the System from the original list that belong to the selected category The following categories are available All default Select when you want to remove the currently applied category filter without
90. y System Administrator 16 11 02 Logged in IP Address 70 167 14 130 by System Administrator 15 32 35 Session expired IP Address 70 167 14 130 by System Administrator 15 09 38 Session expired IP Address 70 167 14 130 by System Administrator 14 49 49 Logged in IP Address 66 135 96 192 by System Administrator 14 46 08 Session expired IP Address 66 135 96 192 by System Administrator 14 39 13 Logged in IP Address 70 167 14 130 by System Administrator 14 30 20 Logged in IP Address 70 167 14 130 by System Administrator 14 25 03 Logged in IP Address 70 167 14 130 by System Administrator 14 14 10 Threat level set Guarded at Master location by System Administrator 14 08 30 Session expired IP Address 70 167 14 130 by System Administrator 14 07 31 Session expired IP Address 70 167 14 130 by System Administrator 13 38 21 Logged in IP Address 70 167 14 130 by System Administrator To use the Monitoring Desktop e On the Monitoring Desktop click either of the Activity Log tabs Live Monitoring Monitoring Desktop Fites J firea levers Active events 0 Lnacknomtedged events 0 17 51 17 Master Date Time Name ommands Portal Unlock 1134 A Portais wha Cameras WEE LON Cameras Ca ra Monitor Ficorpians Events Fiter sd 17 51 17 i i i i Category A 17 50 34 Monitoring Started a 17 50 00 Request persistent unlock by System Administrator at 113A 17 15 51 Logged in IP Address 70 167 14 130 by System Administrator 17 15 31 Logged out IP A
91. yed in the Activity Log until you click the Clear Filters icon select a different filter or end the current monitoring session Navigating to a Person Record from the Activity Log If you have the right to view a cardholder s person record clicking that person s name within an Activity Log entry opens a window in which his or her person record is displayed Any rights you have to view and edit information in a particular person record when accessed from the Administrator page will apply when you access the record from the Activity Log 233192 AX4 Linear LLC 11 May 2014 o eMerceE Monitoring the System Browser Managed Security Platform About Activity Log Messages Activity Log entries contain message text and a number of variables as described below Times Each Activity Log message begins with the controller time the time when the event was communicated to the Network Controller Depending on how your system is configured the controller time might be followed in square brackets by the time when the event actually occurred on the node Names Specific names entered into the system during setup and configuration will be used in log entries in place of variables such as lt username gt lt portalname gt lt nodename gt lt eventname gt and lt alarmpanel gt This provides a strong reason for assigning names that are descriptive The log will be much easier to understand Numbers Specific numbers will be u

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