User Manual - Print Audit
Contents
1. lease Select a Customer Brennarinc Device Name ITP Address hrDeviceDescription Model ES See peeing 42 30 34 21 E 890BD30 rd X422 ermak X422 MFP Email Missing Model ROR 42 30 34 22 ENDE 890BD25 xan Lexmark X422 MFP v Email Missing Mode ig ces oi 42 30 34 23 ee oo ans Undefined Undefined Email Missing Mode o 42 30 34 24 FEE ESOS ae Opra Lexmark Optra S 1855 xj Email Missing Model paneer 42 30 34 25 erR 518550046 ae Opta Lexmark Optra S 1855 xj Email Missing Model fey sanas 42 30 34 26 ane al Lexmark T632 Lexmark 7632 B Email Missing Model aegis 42 30 34 27 ene B30BGAV eae Opies Lexmark Optra S 1855 Y Email Missing Mode ae 142 30 34 28 a _ Lexmark T632 Lexmark T632 v Email Missing Model El Done WD Internet Setup Menu There are several features in Print Audit Facilities Manager that require manual setup of device or organization specific information The Setup menu located on any of the main dashboard views will allow you to activate these features Change Password Change Password under the Setup menu allows you to change your access password for www printaudit com facilitiesmanager asp It is advisable to change your password periodically to obtain maximum security After clicking Save your password will be changed Please use the new password next time you login to http www printaudit com facilitiesmanager asp www printaudit co2. 00 oner CPP 0 0006 0 0004 0 0008 0 0 Total Equipm cartridge cost purchase date and depreciation Raco 50 06 oner Costs 4 26 2 84 S5 5T 5 68 period Standard Hours 0 w Total Toner OEM 23 65 PwrSave Hours 0 w TX Toner cost based Total Energy on OEM cartridges Energy cost calculated Select date You can change To save any using the KWH cost and button any numbers in recalculations as the number of hours the WHITE boxes and the new defaults device was in standard vs click Recalculate click Save powersave mode ANALYZE REDUCE RECOVER www printaudit com North America and World W Wide Print Audit Europe Print Audit South Africa Print Audit A lia New Zealand g Ph none 4 Phone Phone 61 t printaudit com Si print j A Support prir l Support printaudite rintaudit com Sales ope com S Dprintauditsa com Sales printauditaustnz com PRINT AUDIT e Facilities Manager 24 hour Printer Display The 24 hour display features records the display of a device each half hour and places it in a table This allows you to view any recurring problems that may need further attention PRINT QUDIT Prit Aut Facilities Manager BER Be Logout Technical View gt Device Detail gt Printer Display Sheldon Reiss I Printer Display 6 22 2005 3 06 00 AM POWERSAVE ON 6 22 2005 2 36 00 AM POWERSAVE ON 6 22 2005 2 06 00 AM POWERSAVE ON 6 22 2005 1 36 00 AM POWERSA
3. you to keep track of your toner inventory for each device The information entered here will activate the Stock Level and Depletion fields in the Supplies View 1 Select customer 2 Enter quantities of toner inventory 3 Click Update to save information or Cancel to return to previous stock information CPC Assignment The CPC Assignment function allows you to set the actual cost per copy paid by a customer Select the customer you wish to set a CPC rate for from the scroll down menu Click Use CPC to be able to select one of three different methods to set CPC 1 By Customer Set a single CPC for each customer 2 By Monochrome vs Color Set a different CPC for monochrome and color devices 3 By Device Set a different CPC for each device Import Export The Import Export function allows you to download or upload client data via an XML or CSV file ANALYZE REDUCE RECOVER www printaudit com North fee 1 877 and World Wide AUDIT 28348 Print Audit Sets Print Audit South Africa Print Audit lia New Zealand 32 Pr hone 4 5 Phone 2 3468 Phone 61 3 31 Support pri i S i I Sales or ntaudit com Sales printauditeurope com Sale s printaudits a com Sales printauditaustnz com PRINT_QUDIT ge Facilities Manager User Management The User Management function allows you to add delete and update user account information Dealers are able to add new end user customers under their account Reporting Menu The Report
4. 890BG4V 49 0 142 30 34 27 Pekan pais Lexmark Optra S 1855 fice Device 033 Lexmark Optra S 1855 324 14230 3433 Lexmark Optra S 1855 E p 035 Lexmark Optra S 1855 134 14230 3435 Lexmark Optra S 1855 information 034 Lexmark Optra S 1855 17 142 30 34 34 Lexmark Optra S 1855 062 Lexmark Optra S 1855 0 14230 3462 Lexmark Optra S 1855 024 Lexmark Optra S 1855 76 14230 3424 Lexmark Optra S 1855 a z 025 Lexmark Optra S 1855 508 14230 3425 Lexmark Optra S 1855 Device Detail 74 Lexmark Optra C710 7 1423035 174 Lexmark Optra C710 Li n k 176 Lexmark Optra C710 39 142 30 35 176 Lexmark Optra C710 178 Lexmark Optra C 1200 66 142 30 35 179 Lamet tu nun 1200 a E a a a Internet Technical View e Supplies Status e Location e Device Status Asset Number e Daily Page Count e Model Description Serial Number e Red Flag Alerts IP Address www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 2 Print Audit Europe Print Audit South Africa a Audit Australia New Zealand 1 4 Phone 44 1 61 7 Support orint 3 Sales printauditeurope com PRINT QUDIT e Facilities Manager Supplies View e Serial Number e Toner Levels or Status e Last Order Date Depletion Date e Stock Level TCO View Serial Number Monthly Total Cost of Ownership e Monthly Equipment Cost e Monthly Maintenance Cost e Monthly Toner Cost e Monthly Paper Cost Detail Vie
5. Print Audit Facilities Manager User Manual PRINTAAUDIT Print Tracking PRINT AUDIT e Facilities Manager Table of Contents Installation amp Aa 1 IMPORTANT Before you begin ao a 1 eeo n EEE E EE E E A E A E Tee MES de 1 A ee a rE A 1 A case aca E cesarean neces 2 Accessing your Print Audit Facilities Manager ACCOUNL cceeceteeeseeseeeeeees 3 Looking at Different Views ooo eee 3 TECH NIC al EWR SE TE ER RE ERE Re NE E a needa 3 A AN 4 A rere nr E e rT ee orl tect err mentee eer ry Peete fran ar preteen ary meets 4 e O A 4 A A Patent titre ke EEN Device Detail Screen lobo 5 Model Assignment Screeners derenn E R teed E E 8 Setup Men das 8 Change Password oae oo r a a E R E E E starts 8 A O E E 9 Settings P ree Wo Ne MEN AN RN T E E E E A A T 9 NA A Pe ee ee err ey cr pone rer ee eer t rere ery ene erect 9 Toner Stock Management cnc ease tl eee ae cee ER 9 A O a telnet a erenat amore teens 9 IMPO MEE E oe E SE SE DRE KEE KONEN TR SEE DR SERENE SOREN SSD TEN SEERE Be 9 User Management neersien ie is 10 Reporting Men ini ia 10 ASS REDONS a a A ie 10 O 10 A A attest ane tee sade 11 A A REO 11 o A Ase OCR eh Ca EN ae 11 www printaudit com ANALYZE REDUCE RECOVER rf America ron World Wide 1 877 41 UDIT 28348 Print Tt bic ox Aa re South pres Print Audit Au 932 206 0 Sales printauditsa com tralia New Zealand PRINT_QUDIT ge Facilities Manager I
6. VE ON 6 22 2005 1 06 00 AM POWERSAVE ON 6 22 2005 12 36 00 AM POWERSAVE ON 6 22 2005 12 06 00 AM POWERSAVE ON 6 21 2005 11 36 00 PM POWERSAVE ON 6 21 2005 11 06 00 PM POWERSAVE ON 6 21 2005 10 36 00 PM READY 6 21 2005 9 36 00 PM READY 6 21 2005 9 06 00 PM READY 6 21 2005 8 36 00 PM READY 6 21 2005 8 06 00 PM READY 6 21 2005 7 36 00 PM READY READY ire 111711 0 tenet www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 2834 Print Audit Europe Print Audit South Africa Abe Audit Australia New Zealand 1 4 Phone 44 1 61 7 Support oprint 3 Sales printauditeurope com PRINT_QUDIT ge Facilities Manager Model Assignment Screen The Model Assignment Screen is accessed via the Technical View dashboard by clicking on any Model link and allows you to add or change a model assignment Each device is assigned a corresponding model to gather non MIB information such as duty cycle maintenance interval etc Simply select the model that matches your device from the drop down menu and select to update the models using the button at the bottom of the screen If you cannot find the proper corresponding model in the drop down menu click Email Missing Model and a request will be sent to Print Audit Technical Support to add an additional model record PRINT QUDIT Print ut Facilities Manager BE echnical View gt Device Model Matchup
7. ferent types of reports for your print and copy assets Page Count Hourly Page Count Daily Page Count Monthly Toner Levels and Introduction Date vs Page Count Error Reports Error reports show the frequency of different types of errors such as low toner out of paper service requested paper jam etc www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 2834 Print Audit Europe Print Audit South Africa a Audit Australia New Zealand 1 4 Phone 44 1 i 68 61 7 Support oprint 3 Sales printauditeurope com PRINT_QUDIT ge History Reports The History Reports function gives you a comprehensive look at historical data of your devices from costs to page coverages Email Reports After any Show Report button is clicked the selected report will appear with an option to email it Type in the desired email address and click Send and it will be sent to the desired address Report Scheduler The Report Scheduler function allows you to set up automatically generated reports that will be sent to a specified email address A list of set up reports will appear in the table on the right hand side of the screen Support Should you require assistance with the Facilities Manager please do not hesitate to contact our technical support Print Audit North America Print Audit Australia New Zealand 877 41 AUDIT 28348 61 3 95243131 http www printaudit com ht
8. ing Menu allows you to set up asset error and history reports as well as schedule automatic reporting The Reporting Menu is accessible through any of the main dashboard views PRINT QUDIT Ge mie Facilities Manager DER Reporting 048 Lexmark T630 0 0 9921LVV 46 0 142 30 34 48 Lexmark T630 092 Lexmark Optra S 2455 VA i 142 30 34 32 Lexmark Optra S 2455 181 Lexmark Optra T620 0 0 142 30 35 181 Lexmark T620 179 Lexmark T620 0 14233117 179 Lexmark T620 166 Document Centre Color o a 0 1423034 166 Not Set eon canre 147 HP LaserJet 4050 Series 0 USCC004900 142 30 34 147 HP 4050 133 Lexmark Optra S 1855 0 142 30 34 133 Lexmark Optra S 1855 027 Lexmark Optra S 1855 0 890BG4V 49 0 142 30 34 27 Info Svcs 3066 Lexmark Optra S 1855 033 Lexmark Optra S 1855 0 142 30 34 33 Lexmark Optra S 1855 035 Lexmark Optra S 1855 0 142 30 34 35 Lexmark Optra S 1855 034 Lexmark Optra S 1855 0 142 30 34 34 Lexmark Optra S 1855 062 Lexmark Optra S 1855 0 142 30 34 62 Lexmark Optra S 1855 024 Lexmark Optra 5 1855 VA 0 142 30 34 24 Lexmark Optra S 1855 025 Lexmark Optra S 1855 D 0 142 30 34 25 Lexmark Optra S 1855 174 Lexmark Optra C710 0 142 30 35 174 Lexmark Optra C710 176 Lexmark Optra C710 2 0 142 30 35 176 Lexmark Optra C710 179 Lexmark Optra C 1200 0 142 30 35 179 ae pte cok 1144 avmark Cintra TAI A A n 14930 34 41 1 avmark Antra TRA Asset Reports The Asset Reports feature allows you to view 5 dif
9. l be given a username and password to access the secure Print Audit Facilities Manager website Customizing Scan Settings You can customize scan settings using the left side of the main configuration screen immediately after setup or at any time by selecting PFDCA Configuration from the Programs menu PrintFleet DCA Configuration 2 1 32 File Communication Network Device TS PIRCIN ERS dis v C QuickScan 192 168 0 1 254 Test Communication ee e Broadscan Custom HOSTIPAddess 192 168 0118 AgentID 506301 Subnet Mask 255 255 255 0 y C Custom IP Range Create Task Schedule Open Windows Task Scheduler Run Test Scan and Send pancadas Check For Updates Network Timeout 50 milliseconds IT Enable PJL IV Enable Broadcast QuickScan The default setting which scans a range of 254 IP addresses based on the IP address of the host computer Broadscan Custom Allows you to select any host IP and subnet mask for a larger or smaller scan range Custom IP Range Allows you to specify up to three IP ranges to scan Network Timeout You may wish to increase this to 150ms if scans are returning missing information Enable PJL Enable Broadcast Not applicable to Print Audit Facilities Manager Save Select Save to retain any changed settings www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Fr e AUDIT 28348 Print Audit rl e Print Audit S
10. m ANALYZE REDUCE RECOVER North America and World Wide Toll Free 1 877 41 AUDIT 28348 Print Audit Europe Print Audit South Africa Print Audit Australia New Zealand Phone 44 1483 726206 Phone 27 o Phone 61 3 Support printauc Jrope com Support printauditsa com r Sales printauditeurope com Sales printauditsa com PRINT QUDIT ye Facilities Manager Manual Input Manual Input allows you to enter specific device information for devices that are not able to tell Print Audit Facilities Manager what that information is Device vitals toner cartridge information page coverages monthly values and financial values can be entered here 1 Select customer from drop down menu 2 Select device from scroll down menu 3 Manually enter desired device information 4 Click Update Settings The Settings selection allows you to choose which components are included in cost per copy calculations and what to charge for each component Check the components you which to include and enter in any applicable cost figures TCO Calculator The TCO Calculator can be used as a quick TCO reference Data entered here will not be transferred into any other Print Audit Facilities Manager data or calculation Simply enter all the information you would like to include in the calculation and click Calculate TCO Any information not entered will remain as zero in the calculation Toner Stock Management The Toner Stock Management function allows
11. nstallation amp Setup IMPORTANT Before you begin The following items are required for a successful installation of Print Audit Facilities Manager Please review this list and ensure all requirements are met before beginning installation Network Requirements TCP IP configured Port 21 preferred or Port 22 available July 25 2005 must be open for automatic transmission of collected data Obtain a valid network username and password to allow Windows Task Scheduler to perform automatic collection of device metrics System Requirements Windows 2000 XP Network connection Internet connected browser Installation 1 Point an internet browser to http www printaudit com downloads exe dca_setup zip 2 You will then be prompted to download dca_setup zip Save the file to the PC in any desired location If you are not prompted to download the file your browser security settings may be too high Set your security settings to allow files to be downloaded from this website You may then need to resubmit the web form to access the file 3 Extract the contents of the zip file and run the program DCA_setup exe This will bring you to the Print Audit DCA Installation Wizard Follow the prompts to complete installation 4 Call Print Audit Technical Support at 1 877 412 8348 in North America or 1 403 685 4932 world wide to obtain your activation code when prompted at the end of installation You will be given your code and g
12. ormation for the device and generate a simple record of warranty information Follow Up The follow up feature allows you to set intervals that will trigger Red Flag alerts which will appear on the Technical View dashboard Select either Life Page Count or Pages Printed from the time of creating the record and then enter the value that it is to be triggered at TCO View The Total Cost of Ownership view gives you a comprehensive look at the cost components involved in operating the device Monthly total cost of ownership Dealer savings Link to the settings screen PRINT QUDIT Qe Pit aut M Paper cost Facilities Manager calculated by number of pages Monthly f seun N Reponn v Pon i sf a i printed multiple maintenance cost FESTER bv th t of 022 HP4600 Marketing HP Color 4600 y the costo calculated Monthly Total Cost of Ownershi one sheet r oni otal Cost of Owners 110 79 ings according to y p Monthly Savings 549 default settings Pages Printed 7102 Maintenance Co amonth Cost of Paper 0 0130 per she Total Monthly Actual toner cost equipment cost Purchase Date Feb 03 2002 y Black yan Magenta Yellow based on pages Purchase Price 3600 00 Est Pg Cover 5 0 5 0 5 0 5 0 i d calculated as a La printed page Depreciation Period 5000 a sin function of Ba a erio 36 Rated Yield 9000 8000 8000 8000 coverage and Cartridge 139 00 159 00 159 00 159
13. outh Africa Print Audit Au EERS Zealand Ph one 44 14 Phone 2 32 3468 Phone 61 3 x f Ki Support pr j com Si i Sales printauditeurope com Sales printauditsa com Sa es printauditaustnz com PRINT AUDIT e Facilities Manager Accessing your Print Audit Facilities Manager Account Point any internet connected web browser to http www printaudit com facilitiesmanager asp and enter your login and password information Looking at Different Views There are 5 main dashboard views within Print Audit Facilities Manager From any dashboard view you can expand one or more customers to view device specific information as well as view any red flags that alert you to a problem with a specific device Financial view Detail View Technical view TCO View Supplies View Setup and PRINT QUDIT gt Print Au ee an Reporting Menus Facilities Manager ETT Model and Assignment Link i f i Seriallo Paddress Location Asset Model Device llame Colla pse 048 Lexmark T630 2 9921LVV 46 0 142 30 34 48 Lexmark T630 032 Lexmark Optra S 2455 0 14230 3432 Lexmark Optra S 2455 Customer 181 Lexmark Optra T620 213 142 30 35481 Lexmark 1620 179 Lexmark 1620 457 14233117 179 166 Document Centre Color 1252 1423034166 Not Set 147 HP LaserJet 4050 Series 18 USCC004900 142 30 34 147 z 133 Lexmark Optra S 1855 103 142 30 34 133 Lexmark Optra S 1855 Device list and 027 Lexmark Optra S 1855 10
14. seas JM Cr LTTE Water v Product Quantity Last Order Date Black 21 D15167 E Jun 20 2005 13 35 Cyan 43 015168 ma Jun 10 2005 12 25 18 Magenta 85 015169 Ly Jun 15 2005 09 40 Yellow 26s AY 15170 ma Jun 16 2005 10 39 Order Now 1 Device Description 2 Model Description 3 Model Image 4 Rated Duty Cycle amp Maintenance Interval 5 Link to Maintenance Screen Refer to 2 7 6 Link to Follow up Screen Refer to 2 8 7 Basic Device Information IP Address Location Serial Firmware 8 Page Counts Yesterday Weekly Monthly Life Color Monthly Black Monthly 9 Monthly Total Cost of Ownership with link to TCO Screen Refer to 2 9 10 Dealer Savings 11 Cost per page 12 Current Utilization 13 Current Printer Display 14 Link to 24 hour Printer Display Refer to 2 10 15 Current Printer Status 16 Toner Levels 17 Online Ordering Feature 18 Last Order Date www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free Salesa printaudit com JDIT 28348 Print Audit pea Print Audit South ro Print Audit Australia New Zealand 44 Phone 2 562 3 1 porta diteurope c Support printauditsa co 5 i les printaud dite urope com Sales printauditsa com Sales printauditau sinz com PRINT AUDIT e Facilities Manager Maintenance The maintenance screen allows you to keep track of maintenance performed look up parts inf
15. tp www printauditaustnz com support printaudit com support printauditaustnz com Print Audit Europe Print Audit South Africa 44 0 1483 726206 27 82 562 3468 http www printauditeurope com http www printauditsa com support printauditeurope com support printauditsa com www printaudit com ANALYZE REDUCE RECOVER North America and World Wide Toll Free 7 AUD T 28348 Print Audit Eur Print Audi South i i i alia New Zealand hone 32 Phone 44 1 5 Phone 2 3468 952 31 f f Dr C Support pri S Sales printaudit com S printauditeurope com Sales printauditsa com Sale es printauditaustnz com
16. uided through the setup Setup 1 Once your valid activation code is entered the Print Audit DCA will automatically do a communication check and will tell you if it is successful If it is not successful please ensure you have met all requirements from section 1 1 2 Select Create Task Schedule to setup regular scanning intervals The Task Scheduler is a component that is integrated within Microsoft Windows The Task Scheduler contains a list of tasks to run at scheduled intervals www printaudit com ANALYZE REDUCE RECOVER North America and World Wide AUDIT 28348 Print Audit Sets Print Audit South Africa Print Audit lia New Zealand 32 Pr hone 4 5 Phone 2 3468 Phone 61 3 31 Support pri i S i I Sales or ntaudit com Sales printauditeurope com Sale s printaudits a com Sales printauditaustnz com PRINT_QUDIT ge Facilities Manager Print Audit Facilities Manager will schedule a task to scan the network once per hour You will be prompted to enter a valid network username and password so that scans can be performed without anyone logged into the system Ideally this should be an administrator s username and password 3 Select Open Windows Task Scheduler to view the task that was created The task can be modified from the default settings from here 4 Select Run Test Scan and Send to perform an initial scan and device discovery 5 At the end of your call with Print Audit Technical Support you wil
17. w Serial Number e Assigned Cost per Copy IP Address e Cost per Copy Delta per copy e Month Page Count e Monthly Delta e Page Coverage e Actual Cost per Copy Financial View e Serial Number Monthly Total IP Address e Assigned Cost per Copy e Monthly Page Count Utilization ANALYZE REDUCE RECOVER www printaudit com North ree 1 877 and World Wide AUDIT 28348 Print Audit Euro Print Audit South Africa Print Audit lia New Zealand 32 Phone 44 1483 7 5 Phone 2 3468 Phone 61 3 31 support printauditeurope cc Supports apri S i I Sales prin taue jit com Sales printauditeurope com Sales printi audits a com Sales printauditaustnz com PRINT QUDIT e Facilities Manager Device Detail Screen The Device Detail screen is accessed by clicking on any device name from any dashboard view and shows comprehensive information about that specific device PRINT QUDIT Print Audit Facilities Manager DEEL setip ve Reporting v Financial View gt Device Detail 022 HP4600 Marketing HP Color 4600 IP Address Location SerialNo Firmware 192 168 1 22 Building 1 JPAKD08733 R 22 09 Yesterday Week onth Life Life Color Page 57 347 1191873 157725 Counts E J Total Cost of Ownershi onth 110 83 Page 201 20 Boor 11 urrent printer utilization stands at 8 36 85 000 page duty cycle Printer Display maintenance req 120 000 pages Printer Status isa ICRA pro
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