Consumer Portal Guide for CCDR v2.4.0.300
Contents
1. Energate Energate lt anna aas mnan 7 T eee oe mn Ene gt Energate r ie Weather for KiV1P1 vexterce me LSW S F M S K re m fene EE 4 m e i eem Ottawa energate ca 858 VCP20 Pages Appliances aspx7H 1988AZuK 1V 207 68 P nem Ou 1 9002 Energate owen 1 Foriiiliiitlli B rep tvem QM opt Ove Peran xE em LHS me Gu m Bell 90 9 20 AM Temperature Graph scot ss 9 1 KD 23 2 31 0 node Con o agno nen Comers Fan 2268 Paz Quen Perm Tomo C ret 19 4 C Indoor Temperature 18 4 C ature 11 C Consumer Portal Guide for CCDR v2 4 0 300 AWOO0861 C 1 Energate Legal Declarations O 2013 Energate Inc All Rights Reserved Highcharts JS 2012 Highsoft Solutions AS Used with permission Consumer Portal Guide for CCDR v2 4 0 300 Information in this document is subject to change without notice Energate assumes no responsibility for any errors that may appear in this document ENERGATE INC DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS DOCUMENT EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ENERGATE DEVICE BE LIABLE WHETHER IN CONTRACT TORT WARRANTY OR UNDER ANY STATUTE OR ON ANY OTHER BASIS FOR SPECIAL INCIDENTAL INDIRECT UNITIVE MULTIPLE OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING FROM THIS DOCUMENT2. ruler for each day e To add a setpoint to a day click on the setpoint name in the table to select it and then click the time ruler for the day You can add up to six start times to each day e To adjust the start time click the setpoint name next to the time ruler The time settings for the setpoint are displayed 12 12 AA KE En _ JAKE I Hour Min we pjg 10 2 3 4 5 8 7 B 8 c we e To change the Heat or Cool target temperatures in the table click the temperature value and edit it as needed AWOO0861 C 20 Energate Each setpoint can have only one Heat and one Cool target temperature For example to use a different heat temperature for Wake on the weekend name an unused setpoint WakeWeekend configure it to use the desired target temperature and then add it to weekend days e To edit the name of the setpoint in the table click the name and edit it as required e To remove a setpoint from a day in the time ruler click the X icon beside its name 9 4 Default Schedule For Foundation to return to the default schedule use the Schedule Settings option in the Thermostat main menu For more information see Foundation Smart Thermostat amp Home Energy Gateway User Guide For Pioneer Smart Thermostat use the Reset screen to return to the factory default schedule For more information see Pioneer Smart Thermostat Operating and Installation Manual AWOO0861 C 21 Energate 10 Gra
3. Apri8 Apri8 Apri8 Apri8 Apri8 Apri8 Apr 19 12 00AM 01 00AM 02 00 00AM 04 00AM 05 00AM 06 00AM 07 00AM 08 00AM 09 00AM 10 00AM 11 00AM 12 00PM 01 00PM 02 00PM 03 00PM 04 00PM 05 00PM 06 00PM 07 00PM 08 00PM 09 00PM 10 00PM 11 00PM 12 00AM Previous B Consumption Average Consumption Next e Click Previous and Next to navigate to a different range of months e Click the bar for a day to see the hourly usage for that day e Click an hour to display minute by minute electricity usage in watts W Instantaneous demand is the actual electricity consumed at that time not an average e Click Reset Zoom to return to the default view AWOO0861 C 9 Energate Reset Zoom Instantaneous Demand Graph Click on graph to zoom in Use Reset Zoom to zoom out Sk 5k E V E 9 a 9 4k i o 9 c ri 24 E 2k i Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 Nov 26 01 00PM 01 30PM 02 00PM 02 30PM 03 00PM 03 30PM 04 00PM 04 50PM 05 00PM 05 30PM 06 00PM 06 30PM 07 00Ph Bl Instantaneous Demand Average Demand AW000861 C 10 Energate 5 Appliances Tab Use the Appliance list to select the equipment that you want to display information and settings for Depending on the equipment installed in your home either the thermostat load switch or Plug In Load Manager console will be displayed A
4. INCLUDING BUT NOT LIMITED TO THE USE THEREOF Trademarks Energate is a registered trademark CCDR Consumer Connected Demand Response and Consumer Connected Demand Response Consumer Portal are trademarks of Energate or its subsidiaries in the U S and or certain other countries All other trademarks are the sole property of their respective owners June 2013 AWOO0861 C 2 NE Energate Warranty LIMITED WARRANTY OF ENERGATE INC Energate Inc Warrants that this product will be free from defects in material and workmanship for a period of one 1 year from the date of the original purchase of this product from Energate Inc the Warranty Period THIS WARRANTY DOES NOT INCLUDE DAMAGE TO THE PRODUCT RESULTING FROM ACCIDENT OR MISUSE ENERGATE INC DISCLAIMS ALL WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED AS TO THIS PRODUCT S MERCHANTABILITY PRODUCTIVENESS OR FITNESS FOR ANY PARTICULAR PURPOSE INCLUDING ANY AND ALL WARRANTIES ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE If this product becomes defective during the Warranty Period Energate Inc shall have the option in its sole discretion to either repair the product or replace the product This warranty shall be solely for the benefit of the party that purchases this product directly from Energate Inc or one of Energate s recognized distributors and is not assignable without the express written consent of Energate Inc To
5. No vacation hold is in effect Use this option to cancel a vacation hold e Vacation Select the start and end time and Heat and Cool target temperatures that you want to use when the hold is active AWOO0861 C 17 Energate 8 Message Information To view message and event information click Message The portal displays messages and events in groups of three starting with the most recent item Click an item to view its details Use the arrows below the list to navigate to the next or previous group of items Duration 00 hr 05 min Loads targeted HVAC Criticality Green Voluntary Event 2912 0716 2012 04 32 34 PM Demand Response Event Message Status Event 2914 07 17 2002 10 11 25 AM Message 1070 07 24 2012 10 09 45 AM A Demand Response event has been scheduled A text message has been gent 1 Event ID 2914 Message ID 1070 Start Time 17 07 2012 10 11 25 AM Duration 00 hr 20 min Duration 00 hr 05 min Message text Congratulations your devices are Loads targeted HVAC now online Criticality Green Voluntary Event 2913 07 16 2012 04 36 35 PM Event 2653 07 09 2012 01 07 55 PM Event 2912 07 16 2012 04 32 34 PM Message 1021 07 06 2012 05 05 34 PM This screen displays This screen displays When the event began When the message was sent How long it was scheduled to be in effect How long it was scheduled to be displayed Whether the utility sent the event to specific The message
6. obtain warranty service please contact your electricity service provider A return authorization is required on all returns relating to a warranty claim Energate Inc reserves the right to charge the purchaser of this product for the costs of shipping replacement products or parts In the event that any part of this product is replaced by Energate Inc during the Warranty Period any and every warranty that might be applicable to the replacement part s shall expire on the date of the expiry of the Warranty Period ENERGATE INC S ENTIRE AGGREGATE LIABILITY FOR LOSSES AND DAMAGES FOR ANY CAUSE RELATED TO OR ARISING OUT OF THE PURCHASER S PURCHASE AND OR USE OF THE PRODUCT WILL IN NO EVENT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT IN NO EVENT WILL ENERGATE INC BE LIABLE FOR A ANY INDIRECT SPECIAL INCIDENTAL CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OR OTHER ECONOMIC LOSS OF ANY KIND IN ANY CASE EVEN IF ADVISED OF OR IF ENERGATE INC COULD REASONABLY FORESEE THE POSSIBILITY THEREOF THE LIMITATIONS EXCLUSIONS AND DISCLAIMERS IN THIS AGREEMENT SHALL APPLY IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION DEMAND OR PROCEEDING INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT NEGLIGENCE TORT STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY AWOO0861 C 3 NE Energate Table of Contents el IDSC ay QUO 1S ETE oT 2 Lil qme 3 L singolo cid 0 9 RE ooo m 6 2 Syste
7. text types of equipment Loads targeted Whether the event is voluntary or mandatory Criticality Criticality also contains a description that can provide more information about the event For example a number in the description of a voluntary event can indicate the level of the event where 1 is the lowest and 5 the highest AWOO0861 C 18 9 Schedule Options Energate You can program a daily or weekly schedule that controls your temperature settings The schedule allows you to choose target temperatures that is the desired temperatures according to both the time of day and day of the week Reun foo an L Name Heat Cool 78 0 UNOCCUPIED lick on the Heat or Cool SetPoint temperature in the table above to ch C ange the temperature setting lick on the SetPoint name beside the time ruler to change the time in the schedule a lick on the SetPoint name from the table to select it and then click on the time ruler to add a new SetPoint to the schedule C na lick on the x beside the SetPoint me in the time ruler to delete a SetPoint from the schedule Weekdays Weekend 12 auct d AVE P i oco Ch tn d a hh P lt RETURN 2 3 4 5 6 M 8 3 10 JagiSLEEP 11 dA Weekdays Sat Sun 12 12 ALE eu ad LEEP D i ca Ch in da d bk c h 5 h 0 mih n i oc 4 Ka ha 10 a 5LEED 5 Min T
8. your password click Forgot Password before your account is deactivated If you need to reactivate your account please call or email your Technical Support specialist 3 1 Forgot Password If you forget your password click Forgot Password e f your email address is available to the Consumer Portal the portal sends you a message that allows you to reset your password e f no email address is available contact Technical Support contact information is displayed to reset your password 3 2 Change Your Password To change the password you use to log in to the Consumer Portal in the top right corner of the Consumer Portal click Change Password AWOO0861 C 7 Energate 4 Home Tab If your Foundation Smart Thermostat amp Home Energy Gateway or ZIP Connect is configured to provide information about your home s overall electricity consumption the Consumer Portal displays a Home tab This tab displays consumption information and allows you to access related information Home Preferences Household Electricity Consumption The consumption data comes from the electricity meter through either a ZigBee network or the optional Meter Data Collector ZigBee networks allow a variety of low power devices like smart meters and thermostats to communicate 4 1 Consumption Console Consumption Current 1461 W Yesterday Minimum 615 W Yesterday Average 1965 8 W Yesterday Maximum 8258 W T SM EN l Weather Devices Mes
9. 8c Mmmm 2 7 esvle 41 Usaca ece 24 11 Load SWIRE I aiT 25 12 Piue InLosd Manager SBLEIBBS Laudo ui eC E 26 13 OTT MONG ALOU sucencntesanneentoce tenet coauneuan UU m ER 27 14 BTN TIC SS CO T X 27 14 1 Change the Temperature Scale and Time Format sss sees eee eee ee eee eee 27 142 2 Change Yo r e Te acta cadecccaceescoaseaccssiszas paid acccmiacenssmiaseceuietaansaetecelesninssessanscacaiesanteneceeeee 28 15 Tena 29 15 1 Mew Privacy POlleVsenssdiiueidosapusisti nes dert etta tect A EEI r ENE EEEE Er E rin 29 15 2 View Frequently Asked Questions eee eee eee eee 29 15 3 View Technical Support Contact Information sees eee eee ee eee eee eee 29 15 4 View and Download User Manuals sss eee eee 29 15 5 Consumer Portal Version Number sss sees ee eee 29 AWOO0861 C 2 NE Energate 1 Introduction The Energate Consumer Portal is a web based application that allows you to control all the Energate equipment in your home and view the following information e The current weather forecast e Messages from your electricity utility e Utility or energy events sent by your utility e Your home s temperature over time If your thermostat has access to premium content the portal will also allow you to change your thermostat schedule and view information about your home s energy consumption If your Foundation Smart Thermostat amp Home Energy Gateway or ZIP Connect is configured to provide
10. E Hour F um Ad AKE Vx Lug A schedule setpoint is made up of a start time and its target heat and cool temperatures You can program up to six setpoints for each day Note When you configure setpoints using Foundation s Schedule Settings option in the Thermostat main menu each day can use two four or no setpoints 9 1 Saving and Discarding Changes To save your changes to the schedule click Accept Click Cancel to undo any changes you have made AWOO0861 C 19 Energate 9 2 Select a Schedule Type Select a schedule type from the following options Weekdays Weekend Create or modify a set of start times and target temperatures that are used on weekdays and another set that are used on weekend days Weekdays Sat Sun Create or modify a set of start times and target temperatures that are used on weekdays a set that are used on Saturdays and another set that are used on Sundays 7 Day Create or modify a set of start times and target temperatures for each day of the week No Schedule not available for all appliances Operates the appliance with a fixed temperature without a schedule When the schedule is turned off the heat and cool target temperatures that you select apply to all days and times AN When you select No Schedule the portal deletes the current schedule 9 3 Add Edit and Delete Setpoints You manage your setpoints using the table of setpoint names and target temperatures and the table
11. ange of months e Tozoom to a selected area of the graph click and hold at the start time and then drag to the end time e Click Reset Zoom to return to the default view A gap in the graph indicates a time period when the Consumer Portal server was unable to communicate with the appliance that provides the information For example a period when Internet service was not available or the ZIP Connect was unplugged ZIP Connect is a device that allows devices in the home to communicate with each other and the Internet Note The graph is updated when it is initially displayed and when you zoom in or out AWOO0861 C 22 Energate 10 2 HVAC Usage Graph LIVAC IIc Paa Reset Zoom Close HVAC Usage Graph lt Previous HB Cooling Usage Heating usage Average Cooling Usage Average Heating Usage Next gt The HVAC Usage Graph displays the amount of energy used by HVAC equipment in your home The bars display the amount of time the equipment was active during a specific time period as a percentage For example it can display the amount of time the furnace was active during the month If your equipment has multiple stages the portal displays the number of stages that were in use at a specific time Multi stage equipment adjusts its output in stages to meet heating and cooling demands and conserve energy For example if only the first stage of a 3 stage furnace was on the graph displays 33 It displa
12. ice yesterday measured in Watts W AWOO0861 C 26 Energate 13 Offline Indicator When an appliance is not communicating with the utility website an offline message is displayed on the console Heating SetPoint 16 7 T Weather Thermostat Message In most cases the ZIP Connect is offline Try the following tasks to restore communication between the utility website and your device e Verify that the ZIP Connect is plugged into the wall power outlet and the green Power light is lit e Check the Ethernet cable and ports to ensure that the ZIP Connect and router are properly connected Ensure that the amber light on the ZIP Connect s Ethernet jack is illuminated e Confirm that your router is powered up and is working properly for example that you can use it to access the Internet via a computer e Unplug the ZIP Connect wait for approximately 3 seconds and then plug it back in e Confirm that the LINK light is now solid which indicates that a reliable connection to the utility website is established e Ensure that both the Power and LINK lights on the front of the ZIP Connect are steadily lit Please note that once the Internet connection is re established it can take several minutes for the ZIP Connect to reconnect with the Internet service provider and for the LINK light to stop flashing and remain steadily lit If your ZIP Connect continues to malfunction contact Technical Support 14 Preferences
13. information about your home s overall electricity consumption the Consumer Portal displays a Home tab This tab displays consumption information and allows you to access related information Note Although any changes you make take effect immediately the portal updates the information you see only once per minute 2 System Requirements Energate Consumer Portal functionality has been verified on the following browsers using Windows 7 However it may also work properly with other browsers and operating systems Desktop Browsers Microsoft Internet Explorer 10 0 Google Chrome latest version Mozilla Firefox latest version Apple Safari 5 1 7 Mobile Browsers Operating System Apple Safari iPhone Apple iOS 6 0 Android WebKit Browser Android 4 0 BlackBerry WebKit Browser BlackBerry 7 1 OS AWOO0861 C 6 Energate 3 Login You log in to the Consumer Portal using a URL Internet address user name and password supplied by your electric utility 1 Inaweb browser enter the URL provided by your electric utility 2 Enter your User Name and Password and then click Login When logging into the Consumer Portal for the first time you will be presented with an End User License Agreement In order to access the Consumer Portal you must Accept the agreement If you Decline the agreement you will be logged out If you enter the incorrect credentials 5 times in a row the user account is deactivated If you no longer remember
14. ipment the load switch controls The load switch options that are available depend on whether your utility provides its customers with premium content Me 259 ez Weather HVAC Message Graph Control settings Name depends on the type of equipment AWOO0861 C 12 NE Energate The second icon from the left represents one of the following types of equipment e HVAC compressor furnace A C and strip baseboard heaters e Simple miscellaneous Residential On Off loads e Water heater e Pool pump spa jacuzzi e Lighting e Electric vehicle e AC measurement monitors power consumption only Weather View the current weather forecast for your area See 6 Weather Information I i 7 Control settings Settings that turn the equipment on or off and configure its participation in energy events The label for the settings is determined by the type of equipment See 11 Load Switch Settings 1 i Message View message and utility event information Your provider typically uses events to inform you about higher energy prices or to reduce the load on the electricity grid See 8 Message Information Graph Premium only View graphs of energy usage over time See 10 3 Electricity Usage Graph AWOO0861 C 13 Energate 5 3 Plug In Load Manager Console if applicable The Plug In Load Manager options that are available depend on whether your utility provides its customers wi
15. m Requirements ssesssencassnrarenierne n 6 MR TT 7 3 1 LOLBOLPS3SSUVOEU E A T E 7 3 2 Change ede e E E E E AE I E OAA E E EEAO P E Se DEEP UE 7 E lt es E E Eno 8 4 1 Consumption Console E A ES 8 4 2 Electricity Usage GIaDLse eei iivencwnasaswunedeenadusatecineesSourosossiiodeostasmasdutatedearabeenanpectedsemedsessesa tude oanass 9 s PROCS Tc 11 5 1 Termo STAC CONS OIC m TTE Tm Tm 11 5 2 Load Switch Console if applicable acha ST Ea R aaa aa lt T RE a Sagyo hy TTS 12 5 3 Plug In Load Manager Console if applicable sss eee 14 6 Weather ITO ISON 5 t E o LS EU 15 E TREO A CE a E E E 15 7 1 jp m 16 7 2 P ne ee ee re 16 7 3 Seque ee erence Oe eee ene ee eee ee eee 16 7 4 ENOO EVON rna E 17 7 5 ROUT VME Ee e Er a 9 nots 17 7 6 Vacation Tab Foundation ONIY aso oecetutei ue etium EEE 17 G Message Inrob dio Recomendar eee ne eee ee ut tacstindid mismas en dud id Edu c Bum Edid 18 T iod ueniet 19 9 1 Saving and Discarding pre 8 4 cic nee ene ee ee eee eee ee eye Cer a D eub eee ener 19 9 2 SOT OCU EGUE T THE 20 9 3 Add Edit and Delete Setpoints sss sese eee eee 20 9 4 DEICSE OUE MNT Tm 21 10 See ener ere cn oT eS ee ee ee eee ce cece ener 22 AWOO0861 C 4 NE Energate 10 1 Temperature Setpoint Graph oo sese eee eee eee 22 io MEE AG NS aee GaP rm 23 1 6
16. n your Conservation settings During a price conservation event the target temperature can be adjusted by up to 9 F 5 C Max Comfort Comfort is the highest priority and price increases are ignored Settings are not affected by a price increase and the target temperature does not change You pay the increased rates to maintain your desired comfort level Comfort Comfort is prioritized over savings There is little or no temperature adjustment when there is a small price increase but higher price increases trigger a greater temperature adjustment Balanced Price increases and temperature adjustments are balanced between comfort and Savings Savings Savings are prioritized over comfort The temperature adjustments are greater for a higher price increase AWOO0861 C 16 Energate e Max Savings Savings is the highest priority All price increases affect the target temperature A small price increase adjusts the target temperature very quickly towards the maximum offset temperature 7 4 Energy Event An energy event is a signal that your electricity provider sends when it needs to reduce energy consumption It tells your equipment to adjust the target temperature or the amount of time that your heating and cooling equipment runs Energy events can be voluntary or mandatory e Permanent Select Opt In to allow a voluntary energy event to adjust the target temperature Select Opt Out to ignore all voluntary energy events e C
17. o a different range of months e Click the bar for a month to see daily usage for that month e Click the bar for a day to see hourly usage for that day e Click an hour to display minute by minute electricity usage in watts W Instantaneous demand is the actual electricity consumed at that time not an average Instantaneous Demand Graph Click on graph to zoom in Use Reset Zoom to zoom out 800 600 v E S E LT e 400 g E Thursday Mar 15 2012 Time 11 16 200 Instantaneous Demand 123 W c Average Demand 27W 0 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 Mar 15 08 00AM 08 30AM 09 00AM 09 30AM 10 00AM 10 30AM 11 00AM 11 30AM 12 00PM 12 30PM 01 00PM 01 30PM 02 00P Bl Instantaneous Demand Average Demand AWOO0861 C 24 Energate 11 Load Switch Settings Consumption User Control on op Current OW Permanent Yesterday Minimum OW Energy Event Opin Opt Out Yesterday Average 0 0W Current Event Yesterday Maximum OW O C Optin Opt Out User Control Turns the power to the equipment on or off Energy Event Permanent Choose whether the equipment is affected by all voluntary energy events or ignores all events Energy Event Temporary Choose whether the equipment is affected by the current energy event or ignores it Apply Save any changes made to you device settings Cancel Cancels any changes you made to the device
18. our mouse to the bottom right corner of the web page 15 5 Consumer Portal Version Number The version number of the Consumer Portal is provided at the bottom right of the application web page beginning with the letters CP For example CP 2 4 0 300 AWOO0861 C 29
19. ph 10 1 Temperature Setpoint Graph Reset Zoom Temperature Graph H Select area of graph to zoom in Use Reset Zoom to zoom out a Tear qs Tuesday Jul 24 2012 Time 07 25PM Cool Setpoint 78 8 F Heat Setpoint 69 8 F Indoor Temperature 78_2 F Outdoor T emperature 75 2 F 100 M 75 Temperature Deg un o Jul 23 Jul 24 Jul 24 Jul 25 Jul 25 Jul 26 Jul 26 Jul 27 Jul 27 Jul 28 Jul 28 Jul 29 Jul 29 Jul 30 12 00PM 12 00AM 12 00PM 12 00AM 12 00PM 12 00AM 12 00PM 12 00AM 12 00PM 12 00AM 12 00PM 12 00AM 12 00PM 12 00AM Wl Cool Setpoint fl Heat Setpoint Indoor Temperature Outdoor Temperature The Temperature graph displays the following temperatures over the specified period of time e Heat setpoint in red The heating target temperature as set by a schedule a hold a manual adjustment or a utility event e Cool setpoint in blue The cooling target temperature as set by a schedule a hold a manual adjustment or a utility event e Indoor temperature black line Indoor temperature provided by an appliance e Outdoor temperature green line Outdoor temperature provided by an optional outdoor sensor Close To view detailed information for a specific time point to the appropriate location on the graph Details are displayed in a pop up window The initial view displays temperatures for the past month e Click Previous and Next to navigate to a different r
20. ppliances Preferences Appliance Living Room Thermostat Pool Pump Load Control Switch Living Room Thermostat Plug In Load Manage 5 1 Thermostat Console The thermostat options that are available depend on whether your utility provides its customers with premium content Current indoor temperature Current target desired temperature Mode is Heating SetPoint 20 0 Weather Thermostat Message l Schedule Graph Heating red or Cooling blue and no display if it is f uu off AA Weather View the current weather forecast for your area See 6 Weather Information a Thermostat Change thermostat settings including operating mode and holds See 7 Thermostat Settings AWOO0861 C 11 Energate l Message View message and utility event information Your provider typically uses events to inform you about higher energy prices or to reduce the load on the electricity grid See 8 Message Information Schedule Premium only View and modify the schedule that your thermostat follows See 9 Schedule Options Graph Premium only View graphs of temperature history HVAC usage and electricity usage Foundation only See10 1 Temperature Setpoint Graph 10 2 HVAC Usage Graph and 4 2 Electricity Usage Graph 5 2 Load Switch Console if applicable The equipment graphic and label for the control settings button that the portal displays is determined by the type of equ
21. sage Graph i 7 Weather View the current weather forecast for your area See 6 Weather Information J i 1 Devices Displays the model number and status of devices that supply the consumption information 4 y Message View message and utility event information Your provider typically uses events to f Pi 4 inform you about higher energy prices or to reduce the load on the electricity grid See 8 Message Information AWOO0861 C 8 Energate Graph View a graph of your home s electricity consumption over time See 4 2 Electricity Usage Graph 4 2 Electricity Usage Graph The Electricity Usage graph displays the average and current energy usage for your home when selected using the Consumption Console or a specific appliance when selected using the Appliances tab e Consumption red e Average Consumption red line To view detailed information for a specific time period point to the appropriate location on the graph Details are displayed in a pop up window The initial display is the monthly usage for the past year in watt hours Wh The following image shows the graph after clicking the bar for a month which displays daily consumption for that month Electricity Usage Graph _Reset Zoon Cose am Wh Apri8 Apri8 Apri8 Apri8 Apri8 Apri8 Apri8 Apri8 Apri amp Apri8 Apri amp Apri8 Apri8 Apri8 Apri8 Apri8 Apri8 Apri8
22. sed in your home Off Heating and cooling systems are off The fan may still run for home ventilation The Up A or Down buttons are inactive for the Thermostat home screen for example you cannot adjust the target temperature Auto Available only if you have both heating and cooling equipment The thermostat automatically selects heating or cooling to bring the indoor home temperature to the target temperatures in the schedule Cool Available only if you have cooling equipment The thermostat controls only the cooling system which runs as needed to bring the home to the target cool temperatures in the schedule Heat Available only if you have heating equipment The thermostat controls only the heating system which runs as needed to bring the home to the target heat temperatures in the schedule Emerg Available only for heat pumps with auxiliary heat The thermostat controls only the emergency auxiliary heat which locks out the heat pump s compressor Use this setting when you want to use only auxiliary heat 7 2 Fan On The fan runs continuously even when the thermostat mode is OFF Auto The fan runs only when the heating or cooling systems are on 7 3 Conservation A price conservation event is a signal sent from your electricity provider It typically informs you about higher energy prices During a price conservation event your equipment responds to price increases by adjusting the temperature based o
23. settings If your load switch has power measurement the current demand and yesterday s minimum average and maximum demand will be displayed under Consumption Current Instantaneous demand measured at that time in Watts W Yesterday Minimum Minimum amount of power needed for the device yesterday measured in Watts W Yesterday Average The average amount of power needed for the device yesterday measured in Watts W Yesterday Maximum Maximum amount of power needed for the device yesterday measured in Watts W No consumption data will be displayed for the LS 301ZC AWOO0861 C 25 Energate 12 Plug In Load Manager Settings Consumption UserControl op Bees Current OW Yesterday Minimum OW Yesterday Average 0 0W Yesterday Maximum OW The current version of the Consumer Portal can control on off and measure power of devices connected to receptacle 1 top receptacle of the Plug In Load Manager User Control Turns the power to receptacle 1 on or off Apply Save any changes made to you device settings Cancel Cancels any changes you made to the device settings Current Instantaneous demand measured at that time in Watts W Yesterday Minimum Minimum amount of power needed for the device yesterday measured in Watts W Yesterday Average The average amount of power needed for the device yesterday measured in Watts W Yesterday Maximum Maximum amount of power needed for the dev
24. tab 14 1 Change the Temperature Scale and Time Format Click Preferences and then select the temperature scale and time format you want the Consumer Portal to use AWOO0861 C 27 14 2 Change Your Password Energate To change the password you use to log in to the Consumer Portal in the top right corner of the application web page click Change Password AWOO0861 C 28 Energate 15 Information 15 1 View Privacy Policy To view the private policy that governs your use of the Consumer Portal at the bottom of the application web page click Privacy The Privacy Policy is provided as a PDF portable document format file 15 2 View Frequently Asked Questions To view answers to questions that customers often ask about operating the portal or their Energate equipment at the bottom of the application web page click FAQ FAQ information is provided as a PDF portable document format file 15 3 View Technical Support Contact Information To view contact information for Technical Support at the bottom of the application web page click Support 15 4 View and Download User Manuals To view a list of Energate user manuals at the bottom of the application web page click User Manuals Click the name of the user manual to open it as a PDF portable document format file in your web browser You can save a copy of any of the manuals using the Adobe Reader options Many browsers display Adobe options when you move y
25. th premium content Ks is E z lt k c Pa N Weather Misc Message Graph 1 Weather View the current weather forecast for your area See 6 Weather Information i l Misc Settings that turn the equipment on or off and display the power measurement for receptacle 1 See 12 Plug In Load Manager Settings lt Message View message and utility event information Your provider typically uses events to inform you about higher energy prices or to reduce the load on the electricity grid See 8 Message Information Graph Premium only View graphs of energy usage over time See 10 3 Electricity Usage Graph AWOO0861 C 14 Energate 6 Weather Information 3A jc Weather for K1V 7P2 Current Outdoor Temperature 14 0 Forecast Today Min 10 0 Max 21 0 Tomorrow Min 10 0 Max 14 0 The weather forecast is displayed in your selected temperature unit C F and provided by a weather service based on your ZIP or Postal Code To change the temperature scale that the Consumer Portal uses see 14 1 Change the Temperature Scale and Time Format 7 Thermostat Settings Current Event Current Vacation t Holt To adjust your settings change values as required and then click Apply Click Cancel to undo changes AW000861 C 15 7 1 NE Energate Mode The settings for the thermostat mode depend on the type of heating or cooling equipment that is u
26. urrent Event Select Opt In to allow the voluntary energy event that is in progress to adjust the target temperature If you select Opt Out only the current voluntary energy event is ignored You cannot override mandatory energy events 7 5 Current Tab e Hold Holds allow you to change the target temperature temporarily or permanently by overriding the schedule or the current fixed target temperature o None No hold is in effect The appliance follows a schedule or maintains the fixed target temperature Use this option to cancel the current hold o Temporary Changes the temperature immediately and returns to the schedule at the next scheduled start time If there is no schedule the temporary hold is permanent until you cancel it o Permanent Immediately changes the temperature and keeps it as the target temperature until you cancel it o Timed Changes the temperature until a set date and time starting immediately e Hold Set Point Select the Heat and Cool target temperatures that you want to use when the hold is active 7 6 Vacation Tab Foundation Only A vacation hold changes the temperature until a date and time that you specify starting either immediately or at some point in the future You can program a vacation hold while another type of hold is active When a vacation hold starts it replaces any existing hold When a vacation hold expires any previous hold takes effect again unless it has expired e None
27. ys 67 when the second stage was on and 100 when all 3 stages were on The graph displays the following information depending on the type of equipment installed in your home e Cooling Usage in blue e Heating Usage in red e Average Cooling Usage blue line e Average Heating Usage red line The initial display is the monthly usage for the past year e To view usage at a specific time point to the appropriate area on the graph Details are displayed in a pop up window e Click Previous and Next to navigate to a different range of months e Click the bar for a month to see daily usage for that month e Click the bar for a day to see hourly usage for that day e Click an hour to zoom to usage for a 6 hour range e Click Reset Zoom to return to the default view AWOO0861 C 23 Energate 10 3 Electricity Usage Graph Electricity Usage Graph Reset Zoom cose ion Wh Mar Mar 4 Mar Mar amp Mar 1 Mar 1 Mar 14 Mar 1 ar 18 Mar Previous Consumption Average Consumption Next The Electricity Usage graph displays the average and current energy usage for the equipment connected to the load switch e Usage red e Average Usage red line To view information for a specific time period point to the appropriate location on the graph Details are displayed in a pop up window The initial display is the monthly usage for the past year in watt hours Wh e Click Previous and Next to navigate t
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