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User`s Guide - Overland Storage Support

1. ccescceeseseseceseceeeeesreseseeeaeceeeecseeeeeeeesseeesaes 8 Chapter 3 Backup Wizard sesesesesessesseseseseseesesescsoesessesescsossesesesossessesesesessesesese 9 Save existing work files from your local hard drives sssseseeeeeeeeeeeeees 9 Save all files from your local hard drives cccccccssssssseseseseseesesessseeeesees 10 Specify a custom group of files ccccscccscsessseseeseseseetecscseseseeesseseseaes 10 StorAssure User s Guide v vi Chapter 4 Restore Wizard esssessesesesesossossesescsossesesescssosoesesesesossesesesosseseseesese 13 Restore All Backup Files ccccccccssssesesesesesecsesesesesecscseseseeecseseseseeeeseses 13 Restoring Specific Files or Directories c c cccccscssssssssesesesesesseseseseseeseas 14 Restoring Older Versions ccccccsssssesesesesesscsesesesesesesesesesecseseseseeseseaes 15 Recovery Steps from a Total Loss of Dota c ccccccssssseseseseeteeseseseeeeeseees 16 Restoring from an Alternate Full Backup c ccccccccssssescsesesesseseeseseseesenes 17 When No Full Backup Exists c c ccccccsssssescsesesesecsesesesesesseseseseeesseseseaees 17 Chapter 5 Using the Setup Wizard sts cscscecscocccecsssvensnstunssanananaveudceadeaedersdevansdosncs 19 S p OPONSE Gh AEN Sha eres delete nates 19 Typical Setups iasetictetnedetsctths nie a a a A 20 Custom Setup ses ash Ae ils ate dal ens Bes ale E iadaaa 21 Backup Location Tabie isinen N 21 nelle Lis
2. The Recent Activity view shows all files scheduled for backup It also lists files that have been recently backed up All views in StorAssure use the same convention to show files For each file StorAssure displays the filename or path date and time of the last backup number of versions in the archive total size in the archive compression indicators and the state of the file The state of the file is also reflected in its color and font style As detailed in the following table files displayed in black type whether in italics bold or plain are behaving normally in the StorAssure backup process Files that appear in a colored font may require attention To clear those lines in the Recent Activity view that are backed up select Windows gt Refresh To force an immediate backup of any files Not backed up yet select Tools gt Back up all pending files now To remove all entries from the Recent Activity view select Tools gt Advanced gt Clear all activity Caution Using Clear all activity removes all pending backup files and those not yet backed up from the Recent Activity view As a result these files will not be backed up Note StorAssure does not use mapped network drives in all views If a file has been backed up from a mapped network drive its path is automatically converted to the UNC Universal Naming Convention path UNC paths remain the same even if you map the same network folder to a different drive letter Also
3. BY ADAPTEC User s Guide S STORASSURE o PERSONAL EDITION www snapserver com COPYRIGHT 2007 ADAPTEC INC ALL RIGHTS RESERVED NO PART OF THIS PUBLICATION MAY BE REPRODUCED STORED IN A RETRIEVAL SYSTEM OR TRANSMITTED IN ANY FORM OR BY ANY MEANS ELECTRONIC MECHANICAL PHOTOCOPYING RECORDING OR OTHERWISE WITHOUT THE PRIOR WRITTEN CONSENT OF ADAPTEC INC 691 SOUTH MILPITAS BLVD MILPITAS CA 95035 TRADEMARKS SNAP SERVER THE SNAP SERVER LOGO ADAPTEC AND THE ADAPTEC LOGO ARE TRADEMARKS OF ADAPTEC INC WHICH MAY BE REGISTERED IN SOME JURISDICTIONS MICROSOFT AND WINDOWS ARE TRADEMARKS OF MICROSOFT CORPORATION IN THE US AND OTHER COUNTRIES USED UNDER LICENSE ALL OTHER TRADEMARKS ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS CHANGES THE MATERIAL IN THIS DOCUMENT IS FOR INFORMATION ONLY AND IS SUBJECT TO CHANGE WITHOUT NOTICE WHILE REASONABLE EFFORTS HAVE BEEN MADE IN THE PREPARATION OF THIS DOCUMENT TO ASSURE ITS ACCURACY ADAPTEC INC ASSUMES NO LIABILITY RESULTING FROM ERRORS OR OMISSIONS IN THIS DOCUMENT OR FROM THE USE OF THE INFORMATION CONTAINED HEREIN ADAPTEC RESERVES THE RIGHT TO MAKE CHANGES IN THE PRODUCT DESIGN WITHOUT RESERVATION AND WITHOUT NOTIFICATION TO ITS USERS DISCLAIMER IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS YOU MUST HAVE PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER REMEDIES Software License Agree
4. selectable at the next page Note The Backup Organizer helps you configure the Include and Exclude lists These lists specify which files can be potentially backed up when they are modified or created IF you want StorAssure to back up existing files please use the Backup Wizard StorAssure User s Guide Using the Backup Organizer Check categories of files that you DO NOT want StorAssure to back up All other files will be backed up Note Checking the box next to a category will cause all files of that category to be excluded from the backup process You can also check uncheck individual files When you close the Backup Organizer it configures StorAssure to back up all files except those checked on this page For example if you check only the Executable EXE item StorAssure backs up all files except those with EXE extension Using categories to exclude unwanted files is the best way to configure Include Exclude lists Even if you install a new application or create a new folder you do not need to come back to the Backup Organizer and update the Include Exclude lists because you can exclude file types Note When you install StorAssure the Setup Wizard automatically configures the Include Exclude lists to exclude all categories shown above This is designed to suit most users Select What to Back up From Your Existing Directories or Files Using this option of the Backup Organizer you can configure StorAssure to
5. Backing up these files would consume backup StorAssure User s Guide Custom Setup storage space but would not provide any additional protection against a system failure Default is checked Display wizard controls when StorAssure main GUI is open If checked StorAssure opens its main window when double clicking the StorAssure icon in the Windows system tray This window offers quick access to the Backup Restore and Setup Wizards without opening the main StorAssure interface It is designed to help inexperienced users operate StorAssure Default is checked Show small buttons in the toolbar By default StorAssure shows large icons with text in the application toolbar It helps inexperienced users to identify toolbar buttons but takes some screen space If you would like to use the screen for other purposes check this option Default is unchecked Hide read access errors If checked read access errors are not reported to the user otherwise read error messages are displayed Default is unchecked Back up a file only if it has been written to If checked StorAssure backs up a file only if there has been at least one write operation If unchecked a file opened for writing is backed up even if the file has not been changed Newly created files are backed up regardless of the value of this option Default is checked Do not attempt to back up open files Applies only to open files that have not been written to If checked
6. Disk 71 Full Backup 2 3 H Hide Read Access Errors 29 Include List 2 22 Includes Excludes Parameters 32 Installing StorAssure 5 Invalid Files View 46 J Jaz disks 55 L Laptop Backups 47 Licensing StorAssure 7 81 Limitations 2 CDs and DVDs 58 73 Large Files 73 Limits File Size 23 Storage Size 26 48 List View 44 Log Files 25 Logging Mode 24 41 StorAssure User s Guide M Mapped Network Drives 39 Modes of Operation 41 Multiple Versions 34 Multi session CDs or DVDs 69 O Older Versions 15 Options 24 P Path Naming 30 Plug n Play Media 60 Postpone when Spanning 62 Processing Priority 29 Properties 49 R Recent Activity View 42 Recordable CDs or DV Ds 68 Recovering A Deleted Work File 79 An Older Version of a File 79 Files 16 Registering StorAssure StorAssure Registering 7 Removable Media 55 Removing Files 48 Repair Button 64 Restore 2 Restore Wizard 13 Retry Button 64 S Scanning a Directory 54 Setup Wizard 19 32 34 59 Options 19 Similar Files View 46 Space for Backups 48 Spanning Mode 27 55 59 60 Spanning Strategies 65 Status Details 80 Status Icons 42 Stopped Mode 41 Storage 25 Storage Properties 49 50 StorAssure Closing 6 Creating a Custom List of Files 10 Exiting 6 Installing 5 Licensing 7 81 Recovering Files 16 Restoring Files 13 Saving Files 9 Suspending 28 Uninstalling 80 Suspended Mode 41 System Requirements 5 gt Temporary Backup Storage 57
7. Not Backing Up the File If you do not have a larger disk or do not want to back the file up you need to do the following 1 Click Ignore to make StorAssure continue transferring other files 2 Once StorAssure has transferred all files to removable media open the main StorAssure window by double clicking the StorAssure icon in the Windows system tray and selecting Views and Advanced Tools 3 Open either the List or Tree view and find the file you have skipped 4 Either delete the entire file or delete the large version file stored in the temporary backup storage To avoid having to do this every time this file is modified you may want to exclude the file from backup Refer to Chapter 3 on page 9 for more information about the Setup Wizard and the Backup Organizer Note The simplest way to exclude all large files from backup is to set the maximum file size StorAssure can back up Do this by double clicking on the StorAssure icon in the Windows system tray and selecting Change Backup Settings Select Custom setup and click the Exclude tab Check the Exclude files larger than checkbox and enter the maximum file size An Image is Too Large to be Burned on a CD DVD To ensure maximum compatibility with any CD or DVD disk format StorAssure does not create a binary image of a disk Instead it prepares a folder that contains all files to be placed on a CD or DVD Due to different cluster sizes and additional on disk structures specific to C
8. Restore Wizard picks the default version What version do you want selected by default The latest version of the file O The latest version of the file created on or before O The oldest version of the file created on or after Select versions only from the Following locations Location M Storage NOTE These rules will be applied only to newly selected files They will NOT be applied to files already selected in the treejlist Also these rules are valid For one session and are reset upon the next use of the Restore Wizard OK Cancel Help Remember that the Restore Wizard uses these rules for any newly selected files The Restore Wizard does not change the version selected for the files that have already been selected If you want to apply new rules to those files as well deselect and reselect them again Recovery Steps from a Total Loss of Data 16 The first and most important step is to be absolutely sure the data can not be recovered For example if a virus caused the data loss some anti virus software may be able to recover and restore your system Or you may experience a situation in which a hard disk card or cable fails but the data on the disk is still valid You may need to consult with a computer technician to correct these types of problems If the hard disk has stopped functioning you must replace the drive before proceeding Once you have concluded that the data is truly
9. StorAssure does not attempt to back up open files If unchecked StorAssure will back up open files If this option is unchecked the option Back up a file only if it has been written to must also be checked Default is unchecked Ignore file time attribute changes Usually if an application attempts to set either file attributes or file time StorAssure considers it a write operation It causes the file to be backed up even if the new time attribute values match the current file time attributes Some anti virus software especially Norton Anti Virus Corporate Edition are known to alter this file information during a routine system scan procedure To avoid massive file backups caused by product bugs you need to check this option Default is unchecked Use the lowest priority for background processing Windows supports multiple priority levels for running various application tasks Tasks with higher priorities are executed before tasks with lower priorities Usually all applications are started at the normal priority level To avoid interfering with other applications StorAssure runs all its background tasks responsible for file backups at a lower priority level If this is not enough you can check this option to have StorAssure use the lowest priority for all its background tasks Default is unchecked Chapter 5 Using the Setup Wizard 29 Choosing a Backup Location Choosing a Backup Location 30 The main reason you want to back
10. are better protected from a system failure Local and network drives _ Drive Type Network path Free space War Removable Undetermined c Hard disk 0 4 26 D CD ROM Undetermined E CD ROM Undetermined Sem Network drive view 500 0M Sep Network drive aimfp06 Bou23032 529 1G Sa Network drive AIMFS02 D TECHWRITING 441 3G SPR Network drive AIMFPOG CORPDEPT 465 3G Y Best location S4 741 3G free space Current location P Backup LisaB Enable the spann ect a removable media or CD DVD drive above The Typical setup also sets default options and file exclusions for you You can leave the options as is or reset all options to the defaults The default settings include e Applications and non work files are excluded e Backup files are compressed e New or modified files are backed up one minute after being saved e As files are saved StorAssure keeps the last five versions To change these typical settings use the Custom Setup option described next StorAssure User s Guide Custom Setup Custom Setup Custom Setup allows you to customize how StorAssure works Using seven tabbed dialogs you can set various characteristics of StorAssure Backup Location Tab StorAssure Setup Wizard Backup location Include Exclude Options Storage File transfer Advanced Please specify the backup location StorAssure will use it to back up your files q We recommend keeping the ba
11. ave repair the backup storage If want AutoSave to use the disk currently in the drive instead of the Use this disk one shown above please click Use this disk If the disk is empty you will be prompted to create a new backup storage If you want to use the drive for other purposes click Postpone When you want AutoS ave to use the drive again select Backup all pending files now from the AutoS ave taskbar icon menu or reboot the system Note You may see this message in some other cases For example if StorAssure wants you to provide a specific disk to restore files stored on it Depending on the situation some choices may be disabled Retry If you have been using the drive for other purposes and want StorAssure to transfer files to the spanning disk shown in the dialog insert the disk in the drive and click the Retry button This instructs StorAssure to try accessing the disk again If the disk is found StorAssure continues the operation Repair If you are absolutely sure the required disk is in the drive but StorAssure still shows this message the disk may have been damaged Try clicking the Repair button StorAssure attempts to repair the backup archive If there are any undamaged files you will be able to restore them Caution If a disk has become corrupted chances are it will continue deteriorating rendering more and more files unreadable It is a very good idea after the first sign of physical d
12. backed up files automatically to reduce the size of the current image you may free up some space by manually deleting some files Simply open the StorAssure GUI and delete the files you want Note To delete files from the current image you do not have to use the Delete file versions command Instead you can use the Delete file command that can be StorAssure User s Guide Limitations and Potential Problems applied to multiple files As StorAssure cannot delete files from existing CDs or DVDs the Delete file operation only deletes versions from the temporary backup storage and the current image If a file has no versions in the temporary backup storage Delete file deletes versions only from the current image If you do delete some files you may want to back them up again to the next spanning disk To do that after you have burned the current image select the files you want to back up and select Back up selected files Caution After burning the current image onto a CD or DVD you may want to consider reducing the size of the image StorAssure creates to avoid similar problems in the future To do that double click the StorAssure icon in the Windows system tray and select Change Backup Settings Select Custom setup and click the Storage tab Select Spanning disks in the Storage dropdown menu and decrease the maximum total size of the backup archive Chapter 7 Backing Up to Removable Media 77 Limitations and Potential Problems 78
13. disks ASDisk1 ASDisk2 and ASDisk3 should contain three directories in the root ASDisk1 ASDisk2 and Chapter 7 Backing Up to Removable Media 69 Managing Removable Media Managing Removable Media 70 ASDisk3 When StorAssure wants to restore a file from one of these spanning disks simply insert the CD in the drive Caution When continuing a multi session CD or DVD make sure you maintain references in the root directory to all existing sessions If you do not you will be able to restore files only from the spanning disk stored in the last session of the disk Refer to your burning software user manual for instructions From the menu bar in StorAssure s View and Advanced Tools window select Tools gt Advanced gt Manage removable media You ll see the following dialog Removable Media Manager This dialog allows you to manage all spanning dsks used by AutoSave in the spanning mode to store the backup storage Available backup archives Disk name Last backup time Lp ASdisk1 29 Apr 2003 Tue 17 11 14 CQASdisk3 25 Apr 2003 Fri 14 04 12 P ASDisk4 29 May 2003 Thu 12 24 01 Creation time 15 May 2003 Thu 17 3240 Last backup time 29 May 2003 Thu 12 24 01 Archive size 7 3M 7645849 bytes Free space left 542 7M 569070951 bytes Files stored 35 Versions stored 43 Archive reused 0 timefs Scan Verily Rename Add Remove Note If you are using CDs or DVDs to store the backup storage the current imag
14. from the drive might damage the archive It is safe to replace the current disk only when StorAssure asks you to create a new spanning disk Note You do not have to use a larger disk right away If you plan on bringing a larger disk later simply click Ignore In this case StorAssure skips backing up the file to the current spanning disk The file is kept in the temporary backup storage When you have a larger disk ready right click on the StorAssure icon in the Windows system tray and select Back up all pending files now to tell StorAssure to start copying files to removable media If you use CDs or DVDs to store the backup storage the current image must be burned ona CD or DVD before StorAssure can continue to the next disk Once the image has been burned you must increase the size of the image using the Setup Wizard Caution If you use CDs or DVDs the size of every spanning disk is explicitly specified in the Setup Wizard Before you start using large blank CDs or DVDs you need to increase the maximum size of the spanning disk To do that double click the StorAssure icon in the Windows system tray and select Change Backup Settings Select Custom setup and click the Storage tab Select Spanning disks from the Storage dropdown menu and increase the maximum total size of the backup archive Do not forget to leave at least 10 margin to accommodate additional on disk structures StorAssure User s Guide Limitations and Potential Problems
15. installed and the Setup Wizard is done restart your system when instructed This activates StorAssure 4 When your system restarts you are prompted to run the Backup Wizard to save existing work files This is a one time operation that scans your system for all your work files and saves them to the archive If you already have a full backup or if you do not have any work files to archive you can skip this step Since a backup of all of your work files may take some time you may want to delay this step until a later time of your choosing StorAssure is now fully active and saves a copy of your work files as you create or modify them There is nothing else to do or remember StorAssure transparently does the job for you in the background Snap Server StorAssure User s Guide 5 Displaying StorAssure s Main Window Displaying StorAssure s Main Window After installing StorAssure double click the StorAssure icon in the Windows system tray to display the high level tasks available to you When you do so the following main window is displayed r Back up Files and Folders Back up my files and folders now Restore Files and Folders Recover my backed up files and folders Change Backup Settings Adjust my backup preferences Views and Advanced Tools View backed up files and folders 30 Files backed up 0 Files pending If you select one of the first three options on this window a wizard guides you through the process o
16. license for StorAssure see Registering and Licensing StorAssure on page 7 Chapter 8 Frequently Asked Questions 81 How do license StorAssure 82 StorAssure User s Guide Appendix A Technical Support If you have questions about installing or using your Adaptec product check this document first You will find answers to most of your questions If you need further assistance use the support options listed below To expedite your service have your computer in front of you Before contacting Technical Support you need your unique product serial number North America Visit our Web site at http www snapserver com su Search the Snap Server Support Knowledgebase ASK at http www snapserver com kb for articles troubleshooting tips and frequently asked questions for your product For information about Adaptec s support options call 1 408 957 2550 24 hours per day 7 days per week To speak with a Technical Support Specialist Call 1 408 934 7274 Monday to Friday 3 00 A M to 5 00 P M Pacific Time For support via e mail submit your question at http www snapserver com kb You can order Adaptec products by calling 1 408 957 7274 Europe Visit our Web site at http www adaptec europe com German Call 49 89 43 66 55 22 Monday to Friday 9 00 to 17 00 CET For support via e mail submit your question at http ask de adaptec com French Call 49 89 43 66 55 33 Monday to Fri
17. name of a file to determine whether it is similar to the sample file or not There are two similarity rules if either of them is satisfied two files are considered similar e If the candidate file is situated in the same directory as the sample file and has the same extension the candidate is considered similar to the sample file e If the candidate file is not situated in the same directory but has the same file name file name and extension it is considered similar to the sample file The first rule corresponds to the case when the sample file may have been renamed Usually in this case the extension does not change The second rule corresponds to StorAssure User s Guide Laptop Logging Mode the case when the sample file may have been moved to another directory In this case the name of the file does not change Note You can also find similar names for directories As most directories do not have extensions the first rule produces all directories at the same level as the sample directory Caution StorAssure uses the backup storage to find similar files That means that for a file with a similar name to be listed in the Similar Files view it must be backed up or scheduled to be backup For a directory with a similar name to be listed in this view there must be at least one file backed up from this directory or any of its subdirectories Laptop Logging Mode Laptops are often switched between on the road and desktop configu
18. option from the Backup Organizer StorAssure scans your system registry and lists all installed applications and their associated file types StorAssure Backup Organizer Please select the files you want to include All other files will NOT be backed up aro AS Acrobat Distiller AcroDist exe E L Address Book wab exe 72 Adobe Acrobat 7 0 Acrobat exe VY Adobe Illustrator Illustrator exe aw Adobe Photoshop CS Photoshop exe aT Adobe Type Manager for NT ATMFM EXE aw Corel PHOTO PAINT R photopnt exe 4 MED CorelDRAW R coreldrw exe a HyperTerminal Applet HYPERTRM EXE a w ImageReady ImageReady exe ave InDesign Application InDesign exe cE ne Internet Explorer iexplore exe O Internet Signup ISIGNUP EXE HW Ze iTunes iTunes exe 7 Microsoft R HTML Application host mshta exe i D Microsoft r Windows Based Script Host WScript exe O B Microsoft Accessibility Wizard accwiz exe TF Microsoft Help and Support Center helpctr exe a amp Check a file type to back up all files of this type regardless of where they are stored This is useful if you want to reduce the size of the backup archive but do not use a common folder for all documents If you use this option StorAssure automatically excludes all temporary files If you do not like this choice you can delete unnecessary entries from the Exclude list using the Setup Wizard s Custom option Caution If you i
19. or DVDs to back up your files You do not even have to use rewriteable disks like CD RW or DVD RW One time recordable CD R or DVD R disks can be used The Mechanics of the Spanning Mode To explain how StorAssure operates in the spanning mode it is necessary first to explain how it works in the standard mode The standard mode means that StorAssure is configured to back up files to one directory on a hard disk or ona mapped network drive In the standard mode when you modify or create a file StorAssure adds the file s full path to the Recent Activity list provided the file matches the Include Exclude Snap Server StorAssure User s Guide 55 The Mechanics of the Spanning Mode 56 lists Shortly thereafter depending on the configuration StorAssure reads the file compresses it and places it into the appropriate version slot in the backup archive a New and modified Backup storage work files This approach cannot be directly applied to removable media such as Zip or Jaz disks for a number of reasons During a normal workday many files are modified and not necessarily at the same time In most cases file modifications are spread over time so that at any given moment there are several files that need to be backed up To do so StorAssure needs to be able to access the backup storage throughout the day This would mean that if the backup storage were on a removable disk you would need to keep the disk in the drive at all
20. save The Setup Wizard runs when you install StorAssure To run the Setup Wizard later double click the StorAssure icon in the Windows system tray icon and click Change Backup Settings from StorAssure s main window Setup Options At the first screen of the Setup Wizard you can choose either a Typical or Custom setup You can also select Backup Organizer to define any files you want to include or exclude from the backup process StorAssure Setup Wizard Using this wizard you can configure StorAssure to suit your system needs Please choose one of the following modes It is suggested to let Setup Wizard determine the configurations automatically before using Custom Setup Typical setup recommended O Specify which files to be backed up Backup Organizer O Custom setup Snap Server StorAssure User s Guide 19 Typical Setup Typical Setup 20 Most users select Typical This choice automatically chooses the best available device to store your backups You can override this choice and select a different drive or directory Note StorAssure can back up files to multiple removable disks You can also use StorAssure s spanning mode to store backup files on recordable CDs or DVDs this is described in Chapter 7 on page 55 StorAssure Setup Wizard Please specify the backup location StorAssure will use it to back up your files We recommend keeping the backup archive on a network drive In that case your backup files
21. that ASDisk4 appears in the root of the disk with all files stored in it When StorAssure needs this disk it looks for this directory to recognize the disk After the image has been burned on a disk double click the StorAssure CD icon in the taskbar You are prompted to confirm that you have placed the image on the CD DVD and warned that the image will be deleted from the hard disk Then if you answer Yes StorAssure deletes the image from the hard disk and starts preparing the image of the next spanning disk Caution Answering Yes to this question causes the image to be deleted from the hard disk If you have not burned it on a CD or DVD all files backed up in the image are lost Using Multi session CDs or DVDs If your documents are not very large it may take StorAssure a significant amount of time to fill even a 650 MB CD image Most DVDs can hold up to 4 GB of data It may take StorAssure months to create such a large image While the image is on the local hard disk it is vulnerable to system crashes and application failures Hence you may want to create images of a smaller size and use multi session disks to store them on a more frequent basis For example if you create backup files at a constant rate creating a 200 MB image would occur in one third the interval over a larger 650 MB image When you do use multi session disks make sure all images are stored in the root of the disk For example a CD with images of three spanning
22. the recommended choice If you click Delete old versions StorAssure deletes old versions of all files from the disk If the latest version of a file is stored on this disk it is not deleted If the latest version is stored on some other disk all versions of this file are deleted from this disk This option is a trade off between the amount of disk space and the protection of your files In most cases deleting old versions frees up enough space to store many new files As StorAssure keeps at least one version of every file you are able to recover any file Delete all files If you want StorAssure to delete all files from this disk click Delete all files In this case StorAssure deletes all files from the backup archive including files that are stored only on this disk Caution Although this option gives you the most amount of free space you may not be able to recover certain files If a file is stored only on this disk it is deleted and you will be unable to restore it should you lose the original copy of the file on your hard disk Using Recordable CDs or DVDs 68 Burning an Image If you use CDs or DVDs to store the backup storage StorAssure creates an image in the temporary backup storage and fills it with files for backup Once it reaches the preset maximum size StorAssure isolates the image and asks you to burn it on a CD or DVD It displays a message telling that it has prepared a CD DVD image and provides you with instructi
23. times In turn this prevents you from using the drive for any other purpose If you do remove the backup disk from the drive StorAssure switches to logging mode and no backups are created until you put the disk back into the drive As a result by using the drive for other purposes files would not be backed up Also if your backup archive is stored on several disks and you need to restore a file you would need to search through all of the disks to find the latest version there is no global list that StorAssure uses to prompt you for a specific disk Keep in mind that removable media drives are usually much slower than hard disks Therefore backing up files directly to a removable disk is time consuming Some applications reopen their files very often and do not allow StorAssure to access the files when they are open This prevents StorAssure from backing these files up in a timely manner significantly lowering the level of protection offered by StorAssure To address these problems StorAssure employs a two level approach When a file is modified it is almost immediately within several minutes backed up to the temporary backup storage Periodically the files are transferred to removable StorAssure User s Guide The Mechanics of the Spanning Mode media by default this is done once an hour After being transferred to removable media the files are deleted from the temporary storage location to save disk space bie New a
24. to logging mode In the logging mode check if the storage is available If checked StorAssure attempts to access the backup storage every specified number of minutes while in the logging mode If the backup storage is available StorAssure automatically switches back to active mode and continues backing up files Delay after file change for backup StorAssure attempts to back up files once every specified number of minutes If this option is set to zero StorAssure attempts to back up files every time it detects a file change It is common for applications to create temporary files that exist briefly A delay prevents these temporary files from being included in the backup archive Access the backup storage to prevent drive spin down Some laptop computer hard disks spin down to save power Spinning up is time consuming If this setting is non zero StorAssure accesses the backup storage every specified number of minutes to prevent drive spin down StorAssure User s Guide Custom Setup The maximum number of months to keep log files StorAssure deletes log files older than this value If set to a positive value log files are deleted on the first day of the calendar month If set to zero log files are not deleted Log files are text files that maintain a history of error messages and other significant StorAssure events The log file can be helpful when troubleshooting Compression StorAssure uses zLib an open source file compr
25. 2 Recent Aivi n eaaa a ia ia 42 Other Views samadine eaaa in 44 USVI e Wie apices tected e a e a E a a i 44 Tree View 2 2 ioen eide enc es E OT eh eee es 45 Invalid Files View c cccccccscecsccsssseseseseseesesesesessesssesesesseesscseneeseeeeeses 46 Similar Files View 2s s sccitesectesueesclnshaacisehcrcwsiae a a a 46 Laptop Logging Mode cccccesssesecscsessseseeseseseseecscsesesesessessseseneesesenes 47 Allocating More Backup Space cccccccccsesssesscsesesssesecscsesesesecssseseseeees 48 Allocate More Space for the Backup c ccccccscsessssesesetetesessesesesenees 48 Change the Maximum Size Limit ccccccccscsseesesesesesseseseteteseeseseees 48 Remove All Files in the Backup Archive Without an Original 006 48 Remove Old Versions of Files in the Archive c cccccscccsessteseeeeees 49 Delete Unnecessary Files c cccccscsssscseseseseeeeesesesesecscsesesesersesenes 49 File and Storage Properties ccccccescssssesesessseseeecseseseeesesesesesesseseaes 49 storage Properties siressa en tn el Mine een tata 50 File Properes seinnear en a a ened E SE 51 Advanced Command cssscssscsesssesseseseseseecsesesesesecsesesesesecseseseseeees 52 FileCommoandsi 0 8ss7 e k enemies Sake 52 Backup Storage Actions cccccccscsssssecssseseseececsesesesecscsesesesessesenes 53 OtherActions i2 sceei vtec siuasieienied Saad a nade ees 54 Chapter 7 Backing Up to Removable Media scs
26. Agreement Upon any termination including termination by you you must destroy the Software including the related documentation together with all copies or modifications in any form 6 Special Terms Applicable to Databases Where a database is included with the Software you acknowledge that it is licensed only in connection with the use of the Software to perform disc creation and that the database and all data derived therefrom must be maintained in confidence in accordance with the provisions of Section 4 This license does not grant you any rights to distribute or disclose such database or data 7 Limited Warranty Adatpec and its Licensor warrant only that the media upon which the Software is furnished will be free from defects in material or workmanship under normal use and service for a period of thirty 30 days from the date of delivery to you ADAPTEC AND ITS LICENSORS DO NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING THE SOFTWARE OR DOCUMENTATION THE FOREGOING STATES THE SOLE AND EXCLUSIVE REMEDIES ADAPTEC AND ITS LICENSORS WILL PROVIDE FOR BREACH OF WARRANTY EXCEPT FOR THE FOREGOING LIMITED WARRANTY ADAPTEC AND ITS LICENSORS MAKE NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED AS TO NON INFRINGEMENT OF THIRD PARTY RIGHTS MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last s
27. Assure User s Guide Activating Spanning Mode four 175MB sessions would decrease the time backed up files are held on the hard disk thus increasing the protection against system crashes Activating Spanning Mode To activate the spanning mode you need to do the following Open the Setup Wizard and choose Typical setup Alternatively you can choose Custom and select the Backup location tab StorAssure Setup Wizard Backup location Include Exclude Options Storage File transfer Advanced Please specify the backup location StorAssure will use it to back up your files We recommend keeping the backup archive on a network drive In that case your backup files are better protected from a system failure Local and network drives Drive Type Network path Free space Removable Undetermined Hard disk 0 4 1G CD ROM Undetermined CD ROM Undetermined Netwnrk drive _ tiview snn nm Best location CHT 741 26 free space Current location D V Enable the spanning mode select a removable media or CD DVD drive above Temp storage P Backup LisaB Browse lt Back Next gt J Cancel Help e Select a removable media drive in the list If you are going to store the backup storage on CDs or DVDs select the drive that you plan to use for burning images This enables the bottom portion of the page e Optionally you can enter the path in the Current location field We recommend you use the roo
28. Chapter 2 Installing StorAssure 7 Registering and Licensing StorAssure 8 Licensing StorAssure You can purchase a license for StorAssure at any time during the 45 day trial period 1 You can start the licensing process in several ways a Go directly to http www snapserver com Products StorAssure_PE shtml and purchase StorAssure b Click the Buy button on the Flash screen that appears when StorAssure opens for the first time This will take you to the Snap Server web site c Launch StorAssure and select Views and Advanced Tools from the StorAssure main menu screen and select Help gt Enter software license key Click the Buy button to open the Snap Server web site StorAssure S Thank you for purchasing StorAssure Please enter your license key in the fields below You may dick Buy to to purchase a license from our webstore or contact your reseller Once you have purchased StorAssure dick Register to go to the registration site to obtain the full software license key Software license key Register Paste from clipboard Lx J 2 Once you have purchased StorAssure you will be sent an email with a Proof of Purchase number which you will need in order to generate a Software License Key 3 Repeat Step 1b or Ic clicking the Register button instead of the Buy button 4 Log in to your Adaptec account Select the Software License Keys tab then click the Obtain SLKs link to the right of your S
29. Ds and DVDs there is a possibility that a folder containing for example 600Mb of files may not fit a 650Mb or even a 700Mb blank CD In this case your burning software will be unable to place all files in the image folder ona CD or DVD and will report an error Caution Never use Windows Explorer or any similar application to delete files from the image folder The image is a backup archive that has to be organized in a certain way for StorAssure to be able to restore files later Always use only the StorAssure GUI to reduce the size of the image After the image is isolated for burning on a CD or DVD StorAssure blocks any write operations to the current image First you need to unlock the image without deleting any files from it Caution Do not use the CD DVD has been burned command to unlock the image If you do this the image is unlocked but StorAssure also deletes all files from the image assuming you have acopy ona CD or DVD Asa result you lose all backups stored in the current image Chapter 7 Backing Up to Removable Media 75 Limitations and Potential Problems 76 To unlock the current image without deleting the files follow these steps 1 Start StorAssure by double clicking the StorAssure icon in the Windows system tray and selecting Views and Advanced Tools 2 Under the Tools gt Advanced menu select Unlock CD DVD image and answer Yes when StorAssure asks you to confirm that you want to unlock the current CD DVD ima
30. StorAssure User s Guide Chapter 8 Frequently Asked Questions How do I recover an older version of a file Double click the StorAssure icon in the system tray and click Views and Advanced Tools Find the file you want to restore right click the file and choose File Properties Find the version you want to restore and click Restore selected version Can I recover a work file that deleted Yes When you delete a file the backup copy is left in place Use the Restore Wizard to recover the file What happens if the backup runs out of disk space If this occurs you will be notified You can then free up additional space by removing from the backup archive any older versions of files that you no longer need or removing saved copies of files that have been deleted See Chapter 4 on page 13 for more details Why would I bother with a full backup if I have StorAssure StorAssure saves your work files the most valuable and difficult to re create files you have StorAssure does not save your operating system and application files which usually take up the bulk of your hard disk space As a result StorAssure can work transparently in the background and use dramatically less space than a full backup would require A full backup is still valuable and can save you time getting your system running again should a major problem occur such as a failure of the primary hard disk If you do not have a full backup it would be necessary to re
31. Terminology 1 Tree View 45 Typical Setup 20 U UNC names 39 UNC path 43 Uninstalling StorAssure 80 USB Memory Drives 60 V Validate Backup Database 53 Versions 2 34 W Wildcards 33 Wizards Backup 9 Restore 13 Setup 19 Z Zip disks 55 zLib 25 Index 87
32. a Caution We cannot assist you with recovery at this stage If you are having difficulties with your operating system or application installations contact the associated vendor or computer manufacturer Once your system is booting properly and your operating system and applications are working verify that StorAssure is running by looking for the StorAssure system tray icon If this does not appear you may need to install StorAssure again Follow the instructions in Chapter 2 on page 5 and return here once the installation is complete and StorAssure is running Make sure you set the backup location to the drive and directory where the archive is stored WARNING If a drive failure or complete data erasure occurs on the same device that StorAssure stores your backup you can not recover your backup data To avoid this situation we always recommend that you do not store backup data on your first hard disk At this point you are ready to restore all the saved backup files The Restore Wizard recovers your saved backup files Refer to Restore All Backup Files on page 13 for details on using the Restore Wizard Chapter 4 Restore Wizard 17 When No Full Backup Exists 18 StorAssure User s Guide ee ichapter5 Using the Setup Wizard Use the Setup Wizard to specify where you want your backup files saved You can also use this wizard to set other parameters such as the files to exclude and include and the number of revisions to
33. age StorAssure will try to delete old versions of the oldest files to free this percentage of the backup storage space StorAssure will try to delete only old versions of the oldest files the latest version will never be deleted For example if the current backup storage takes 100MB and this setting is set to 20 StorAssure will try to free up at least 20MB If this option is set to zero the backup storage is not automatically freed up Autocompact the backup database If the amount of wasted space in the backup database exceeds this option StorAssure automatically compacts the backup database StorAssure User s Guide Custom Setup File Transfer Tab The File Transfer tab is available only in the spanning mode Use this tab to determine when StorAssure transfers files from the temporary storage to removable media StorAssure Setup Wizard Backup location Include Exclude Options Storage File transfer Advanced Here you can specify when StorAssure transfers files from the temporary storage to spaninng media These settings are available only in the spanning mode Immediately after a file has been modified If this option is enabled StorAssure transfers files from the temporary backup storage to the current spanning disk immediately after the files have been backed up to the temporary storage By enabling this option you can increase the level of protection offered by StorAssure because files are
34. amage to copy all files from a damaged disk to a new disk If you do not have any empty disks available at least restore any important files from the damaged spanning disk Backup archives stored on CDs and DVDs cannot be repaired If such a disk becomes corrupted make a copy of it or restore any important files to the hard disk StorAssure User s Guide Spanning Strategies Use this disk If StorAssure is trying to transfer files to the disk shown in the dialog you do not have to use that disk You can make StorAssure switch to any other spanning disk Simply insert this disk in the drive and click Use this disk If the disk is empty StorAssure creates a new spanning disk and start transferring files to it If the disk already contains one or more backup archives StorAssure asks you to choose the one to use S StorAssure AutoS ave has found the following backup archive s on the disk you j supplied Please select the archive you want AutoSave to use If you want to try another disk click Try again Backup location D Backup archive s found Disk name QASdisk3 QASDIskS IASDisk2_Something ASDiskTest4 If you choose a backup archive that has not been added StorAssure scans it and you will be able to see files stored in it If you choose a backup archive that has already been used to store the backup storage you will be prompted to reuse it Refer to the Spanning Strategies on page 65
35. appears below S StorAssure Recent Activity E File View Tools Window Help Sd 8 amp 8 amp Be OH a Back up now Storage List view Tree view Refresh Wizards Name Last backup time Rev Size 8 State OlicyAgent_Cleanup 00000002 que 19 Jan 2006 Thu 09 36 22 0 0K Backup deferred aintenanceEndpoint 00000006 que 24 Jan 2006 Tue 19 43 46 0 0K Backup deferred _ScheduledCleanup 00000007 que 24 Jan 2006 Tue 21 21 36 0 0K Fd Backup deferred aintenanceEndpoint 00000006 msg26 Jan 2006 Thu 16 48 40 0 0K x Backup deferred _ScheduledCleanup 00000007 msg 26 Jan 2006 Thu 16 48 41 0 0K x Backup deferred OlicyAgent_Cleanup 00000002 msg26 Jan 2006 Thu 16 48 41 0 0K kd Backup deferred 2 wbem Repository FS INDEX BTR 27 Jan 2006 Fri 09 09 49 0 0K Backup deferred bem Repository FS MAPPING YER 27 Jan 2006 Fri 09 09 49 0 0K Backup deferred 0U23032_view_pf vws db vista taf 27 Jan 2006 Fri 09 09 56 0 0K x Backup deferred 23032_v iew_pf vws view_db state 27 Jan 2006 Fri 09 09 56 0 0K 3 Backup deferred U23032_view_doc yws db vista taf27 Jan 2006 Fri 09 09 59 0 0K x Backup deferred 3032_view_doc yws view_db state 27 Jan 2006 Fri 09 09 59 0 0K kd Backup deferred Aimfp03 pipe spoolss 27 Jan 2006 Fri 15 29 18 0 0K X No longer exists atai Microsoft Outlook outcmd dat 27 Jan 2006 Fri 15 30 25 1 6K X Not backed up yet a Sa Sa Sa E a z fe 5 3 E E z Noocococcceoeeeeese
36. ave accessed a spanning disk from another system the information cached at the original system may not be correct until you rescan the disk Another use of the Scan operation is to determine the amount of free space left at each spanning disk Once you scan a disk StorAssure shows the exact amount of free space left on the disk Note For example if you want to know how much space is left on all disks simply select all items in the list and click Sean However if you use CDs or DVDs to store the backup storage the amount of free space left on any disk is always zero as StorAssure considers CDs and DVDs a read only medium Only the current image may have a non zero amount of free space Verifying Disks Unfortunately even removable media are not protected from physical failures For example if you drop a Jaz disk on the floor there is a chance that several clusters could become demagnetized rendering one or more backed up files unreadable To find out whether files stored on a disk are readable or not select the disk s in question and select Verify StorAssure attempts to read and decompress every file on the disk s If there are any problems the appropriate files are marked as Chapter 7 Backing Up to Removable Media 71 Managing Removable Media 72 Corrupted You can view the list of corrupted files by selecting Tools gt Advanced gt View exceptions Note If you want to verify the consistency of all spanning disks simp
37. back to the Backup Organizer from time to time to allow StorAssure to back up new files especially in situations where you installed a new application or created anew folder for your documents StorAssure Backup Organizer Welcome to the Backup Organizer It will help you configure which files are to be backed up Please select the configuration strategy you would like to use O Back up all files not recommended Back up all files except certain categories selectable at the next page Select what to back up From your existing files and or directories Back up files used or created by applications you have installed selectable at the next page Note The Backup Organizer helps you configure the Include and Exclude lists These lists specify which files can be potentially backed up when they are modified or created IF you want StorAssure to back up existing files please use the Backup Wizard Note After using the Backup Organizer you can fine tune the Include Exclude lists that the Backup Organizer creates To do so use the Setup Wizard s Custom Chapter 5 Using the Setup Wizard 35 Using the Backup Organizer 36 option to manually edit the lists further However if you edit these lists and then use the Backup Organizer again your edits are lost Caution The Backup Organizer always excludes certain directories from the backup such as the temporary directory and the recycle bin If you want StorAssure to bac
38. back up only the files you work on This may significantly decrease the size of the backup storage without lowering the level of protection offered by StorAssure If you choose to back up selected files from the Backup Organizer you are presented with the following page StorAssure Backup Organizer Please select the files you want to back up Click on the state icon of a file directory to include or exclude it REG Program Files File name Size SZ EA EE Adaptec f Adobe FO Adobe T FO Barcode ce f Citrix H O Common F ComPlus of Corel f Ezswitch ES cp S F O Installshi Ea i Aa Intrenet wW E This item will be backed up J This item will not be backed up JE This item will be backed up AND it includes items that will NOT be backed up Adaptec Storage Manager F OIC Storage Manager storAssure Chapter 5 Using the Setup Wizard 37 Using the Backup Organizer 38 Use this page to include or exclude directories or files Click the state icon of a file or a directory to include or exclude it Note You can also use the Space bar to toggle the state of a file or directory The state icon indicates whether the file or the directory is included or excluded according to the following table Generally if there is a big green plus next to a file or a directory it is included If there is a big red minus next to a file or a directory it is excluded A small minus usually means that somew
39. becomes an ordinary spanning disk like any other disk Thus StorAssure may want to start backing up files to it if it is not a CD or DVD Backing up files to a disk could overwrite files already stored on the disk If you do not want StorAssure to back up files to a disk you are about to add make it a read only disk Refer to the drive documentation to find out how to protect a disk from writing Removing a Disk If you have lost a disk or it has simply become unreadable you may want StorAssure not to show and consequently not to ask you for the disk during a restore the files stored on this disk To do that open the Removable Media Manager select the disk you want to remove and click Remove Note To remove a disk StorAssure does not have to read it Thus you can remove a disk even if you do not have physical access to it However if you want to add the disk back you must have access to it for StorAssure to be able to scan it Limitations and Potential Problems Large Files There is one limitation of the spanning mode a backed up file cannot cross disk boundaries In other words in the spanning mode StorAssure can place files on different disks but a single file cannot be split across multiple disks Most users never experience limitation problems As files are compressed before placed in the backup storage a 100 MB disk is enough to hold a 200 MB document If you work with files of such size it is recommended to use larger
40. by selecting a file in the Views and Advanced Tools window and then right clicking File Properties Displays general information about the selected file Open Original File Use this command to open the original file StorAssure launches the application registered to edit files of this type Back up Selected File Forces a backup of the selected file s The files will be backed up immediately even if they have not been modified and scheduled for backup Compare Backups to Originals Use this command to compare the latest backed up version of a file to the original file If the files do not match the file will be shown with the Backup does not match state If this happens you may want to force immediate backup of such files Restore Selected File Restores the latest version of the files selected in the current view You can restore them either to the original location or to any other directory in your system Restore Older Revision If you want to restore an older version of a file you need to open the File Properties dialog for this file select the version you want to restore and click Restore selected version Move or Rename Renames a file stored in the backup archive If you change the path the file is moved to the new location If a file with the new name already exists in the backup storage version sets for both files are merged to retain only the most recent StorAssure User s Guide Advanced Commands versions Sto
41. ccccsesssssecscseseseseescsesesesececseseseseecseseseseeseseaes 73 Limitations and Potential Problems cccccccsssssseseseseesssesesesesetseseseseees 73 large Filesi st cccsecssacen A AE A E ans 73 Switching to a Larger Disk cccccccccesessessesesesseseesesesesetecseseseeeteees 74 Not Backing Up the File ccccccccccscesscseseseseseeecsesesesetecseseseseesesenes 75 An Image is Too Large to be Burned on a CD DVD ccsssseeeeeeeteee 75 Automatically Deleting Old Versions cccccccscsesesesetseseseeseteesesens 76 Manually Deleting Files cccccccscssssssescsesesesecsesesesetesscseseseeessesens 76 Chapter 8 Frequently Asked Questions ssssssssssssssssecesessesseccecsecsecsecseess 79 How do recover an older version of a file cccccccesesssesseseeeteesees 79 Can recover a work file that deleted cccccceccececeseseeetseseeeteteees 79 What happens if the backup runs out of disk space cccccccceeseteees 79 Why would bother with a full backup if have StorAssure 79 How do see the status of StorAssure and details about the backup activity280 What happens if rename a file or directory ccccescseseseeeesetesesees 80 How do turn off StorAssure c ccccccsscssesscsesesesecscseseseeesesesesesesecseneaes 80 How do uninstall StorAssure c ccccscccscssseseseeseseseseeeecseseseecseseseees 80 Why doesn t the StorAssure icon a
42. ck buttons to insert all local or network drives StorAssure Backup Wizard Enter the drives directories and or files you wish to back up now and press Add Press Next to find the backup space requirements Location gc Cl Ignore includefexclude lists Options Add all locals drives to the list Network Drives Add all network drives to the list Launch Windows Explorer and drag files Launch Explorer J and folders to the list Check the Ignore include exclude lists option when you want to back up all files from the selected devices Even with this option on the Backup Wizard does not back up files stored in its own backup directory nor does it back up the current Windows registry This is done to protect the Windows environment Keep in mind that you may not have enough storage to back up all of your selections The Backup Wizard scans your drives to inform you of the total space StorAssure User s Guide Specify a custom group of files requirements If you are using compression the compressed value is an estimate and will vary somewhat depending on the contents of the files being saved Note The Backup Wizard does not archive its own backup directory nor does it back up the current Windows registry Chapter 3 Backup Wizard 11 Specify a custom group of files 12 StorAssure User s Guide Chapter 4 Restore Wizard Use the Restore Wizard to e Restore all files from the backup e Restore one or more f
43. ck on the StorAssure icon in the Windows system tray and select Exit Any files that are currently pending to be backed up are left pending When you reboot the system StorAssure becomes active again and any pending files are backed up How do uninstall StorAssure 80 To uninstall StorAssure select Programs gt StorAssure from the Start menu then select Uninstall StorAssure Uninstall does not remove the files that have been stored in the backup location If you no longer want to keep these files you can remove this directory and all contents using Windows Explorer If you do not delete the backup archive you can re install StorAssure at a later time and specify this same backup location to use the files already saved in the archive StorAssure User s Guide Why doesn t the StorAssure icon appear in the system tray Why doesn t the StorAssure icon appear in the system tray This indicates that StorAssure is either not running or not installed If you earlier selected Exit by right clicking the StorAssure icon in the Windows system tray when you next restart Windows StorAssure is automatically re activated If StorAssure is not installed then you must re install it See Chapter 2 on page 5 for instructions How do license StorAssure You can license StorAssure at any time during the 45 day free trial After the trial period StorAssure will continue to track and log files but will not back them up To purchase a
44. ckup archive on a network drive In that case ill your backup files are better protected from a system Failure 4 Local and network drives Drive Type Network path Free space Bay Removable Undetermined rcs Hard disk 0 4 26 4D CD ROM Undetermined CD ROM Undetermined Network drive Viview san om Best location Si 741 2G free space Current location P Backup LisaB Use the Backup Location tab to specify where you want StorAssure to save your backup archive Our recommendation of where to store backups depends on what devices are connected to your system We use the following order of preference 1 Network drive 2 Local non primary hard drive 3 Local hard drive non C drive 4 Primary hard drive C Not recommended because if the C drive is damaged your StorAssure backup will also likely be damaged Caution If you choose your primary hard drive as your backup location StorAssure protects you from data loss resulting from activities such as file deletion but does not protect you from a drive failure or from major damage to a drive partition When selecting a backup location consider these points e You must have write access to the location Chapter 5 Using the Setup Wizard 21 Custom Setup 22 e When using a network drive your network administrator may need to give you a specific drive and directory location or map a network drive to a drive letter The back up location must hav
45. day 9 00 to 17 00 CET For support via e mail submit your question at http ask fr adaptec com English Call 49 89 43 66 55 44 Monday to Friday 9 00 to 17 00 GMT For support via e mail submit your question at http ask adaptec com Snap Server StorAssure User s Guide 83 Japan Visit our Web site at http www adaptec co jp Call 81 3 5308 6120 Monday Friday 9 00 A M to 12 00 P M and 1 00 P M to 6 00 P M 84 StorAssure User s Guide index A Active Mode 41 Allocating Backup Space 48 Applications to Back Up 40 Archive 1 Autocompact Database 26 Backing Up a Laptop 47 Backup 1 3 No Disk Space 79 Backup Location Changing 31 Choosing 30 Backup Organizer 23 34 Backup Storage Commands 53 Backup Wizard 9 C CDs 55 limitations 58 73 Choosing File Types for Backup 40 Commands 52 Compact the Backup Database 53 Compression 25 Corrupted Files viewing 72 Creating Path Names 30 Custom Setup 21 D Database Compact 53 Rebuild 54 Validate 53 Deleting Files 68 Automatically 76 Manually 76 Deleting Old Versions 26 68 Directories Backing Up 54 Scanning 54 Disks Adding 72 Removing 73 Renaming 72 Scanning 71 Verifying 71 Drive Spin Down 24 DVDs 55 limitations 58 72 73 E Exclude List 1 23 Expanded Mode 45 F FAQ 79 File Commands 52 File Properties 49 51 File Size 23 Snap Server StorAssure User s Guide 85 File Transfer 27 Forcing Files 62 Free Space on
46. directory When these files are placed on a CD or DVD they may occupy slightly more space due to different cluster sizes and additional on disk structures specific to CDs and DVDs To be on the safe side always make your images at least 10 smaller than the actual CD DVD size to leave enough space e Close the Setup Wizard using the Finish button to commit the changes From now on StorAssure is working in the spanning mode Refer to the next section for more information about how StorAssure operates in this mode Caution If you are using plug n play media such as USB memory drives for spanning disks make sure you tell Windows that you want to remove the drive before removing it from the USB port If you remove the drive without notifying Windows there may be some files left in the write cache Windows will be unable to write them to the drive This could result in the backup storage being corrupted For more information refer to the Windows documentation Caution If you are using USB memory drives and other plug n play removable media under Windows 2000 XP the operating system may assign different drive letters to different memory drives This situation is rare but will disrupt the normal operation of StorAssure as StorAssure will be unable to find the next memory drive If you encounter such a problem use the Windows Disk Manager to assign a correct drive letter to the current memory drive For more information refer to the Windows docum
47. disks or consider switching to CDs or DVDs If StorAssure encounters a large file that cannot be stored on one disk you will see a message asking you to skip or to try to backup the file anyway If you choose to Try to back up anyway StorAssure attempts to copy the file to the current spanning disk However this operation will likely fail and force you to create a new spanning Chapter 7 Backing Up to Removable Media 73 Limitations and Potential Problems 74 disk If you use a disk of a similar capacity StorAssure is likely to fail again and ask you to create yet another spanning disk There are several ways to resolve this situation Read the following two sections and choose the one that suits your needs Switching to a Larger Disk If you have a larger disk that fits this file the disk should be at least of the size shown in Size in the archive field you can do the following 1 Click Try to back up anyway 2 StorAssure continues transferring files to the current spanning disk until there is no free space left Once the disk is full you are asked to create a new spanning disk 3 Insert an empty disk of a larger capacity and click Continue 4 If the disk is large enough StorAssure copies the file to the disk successfully completing the backup process Caution Do NOT remove the current spanning disk from the drive when you see the file too large message At this point the backup archive is open and removing the disk
48. e on the hard disk is marked with a red arrow on top of the CD icon StorAssure User s Guide Managing Removable Media This dialog shows various statistics about all removable disks used to store the backup storage Using the buttons on the right you can perform various actions on the disk s selected in the list Caution The amount of free space on a disk is shown only if the disk has been accessed at least once during the current StorAssure session If the disk has never been accessed the amount of free space is shown as zero If you want to see how much free space is left on all disks select all items in the list and click Scan However for CDs and DVDs the amount of free space is always zero Only the current image may have some free space Note Use the CTRL and SHIFT keys to select multiple disks and apply actions such as Scan Verify and Remove to all selected disks Scanning Disks StorAssure uses the backup database stored in the temporary backup storage to keep track of what files are stored on what disks If you want to make sure this cached information is up to date you can select several spanning disks and click Scan StorAssure reads the disks and updates the temporary backup storage database with the current information Note Usually StorAssure automatically keeps cached information up to date and you do not have to scan disks manually However in some cases you do have to perform a manual scan For example if you h
49. e adequate storage space e It is preferable to use a unique short directory name for your backup location For more information about choosing the backup location refer to Choosing a Backup Location on page 30 Include List Tab Use this tab to specify what files you want StorAssure to back up For more information see Understanding Includes Excludes on page 32 StorAssure Setup Wizard Backup location Include Exclude Options Storage File transfer Advanced This pane contains the list of Files you want to be backed up You can edit the list manually or use the Backup Organizer to setup the list automatically You can also launch the Windows Exlporer and drag files or folders here Include files Files Description co All files except excludes abc CONFIG SYS Configuration faec msD0s 575 Windows startup Backup Organizer Include files This lists files to include in the backup process You can use the wildcard characters and within a filename Items without wildcards take precedence over exclude listings You can also include a path For example you can specify that you want to include only those files that reside in the My Documents folder StorAssure User s Guide Custom Setup Exclude List Tab Use this tab to specify the files that you want to exclude from the backup process For more information see Understanding Includes Excludes on page 32 S
50. e an older version of the file You have a virtually unlimited history of all your documents Since backed up files are never deleted from earlier disks you can always come back to any version created since you started using StorAssure The backed up files are safe from human and program errors because once a disk has been placed in a safe place it is never used again except to restore files Thus the possibility of the files being deleted or damaged by mistake is very low The only shortcoming of this strategy is e You may need a very large number of disks to store your backup storage especially if your files are relatively large and you modify many files every day Use a Pool of Spanning Disks Although the strategy described above has many advantages its only shortcoming may stop you from implementing it For some users using a potentially unlimited number of disks may be impractical or too expensive As an alternative you may want to use only a limited number of spanning disks for the backup storage In the beginning you would follow the above strategy and create a new spanning disk every time the current one gets filled up When the number of disks reaches a certain limit for example 10 instead of creating a new disk you would reuse the first one then the second and so on Cycling through the disk pool prevents you from using an unlimited number of disks but turns the advantages of the first strategy into drawbacks Howev
51. e can be virtually an unlimited number of versions per file The upper limit for this option is limited only by the amount of free disk space If set to one only a single backup copy of a file is maintained in the backup storage Chapter 5 Using the Setup Wizard 25 Custom Setup 26 Minimum save time between versions With this option set at zero every change is saved as a new version in the backup archive If you make changes to the file 5 times in an hour then the oldest of 5 backups will be an hour old Often it is desirable to have backups over a wider range of time With the option set at 24 hours the last 5 backups will range over 5 days or more In this situation if you make 5 changes to a file in the last hour each new change will only be saved in the most recent backup slot For more information see Understanding Versioning on page 34 Limit backup storage size This setting defines the maximum total size of the backup storage If this option is set to zero then the backup storage is limited only by the free disk space Always leave some free space StorAssure will try to leave this amount of disk free space in the backup storage area If the backup storage is on the same drive letter as Windows you may want to set this up to 200 500 MB Windows can become unstable if there is very little free space on its drive Suggest to delete old versions on out of space When there is not enough space in the backup stor
52. eck this option However this causes StorAssure to back up files from all removable media including diskettes If you do not want to back up files from diskettes simply add A to the Exclude list either manually or by using the Backup Organizer Chapter 5 Using the Setup Wizard 23 Custom Setup 24 Options Tab Use this tab to define how you want StorAssure s backup process to work StorAssure Setup Wizard Backup location Include Exclude Options Storage File transfer Advanced D This page contains basic StorAssure options F Switch to the logging mode if battery power is detected C Switch to the logging mode if no backup media is available In the logging mode check if the storage is available every 5 Smin Delay backup after file change Delay min Prevent backup drive spin down Access interval min Automatically delete log files older than months Compress files in the backup storage Compression level min a max Fast slow Switch to the logging mode if battery power is detected If checked StorAssure automatically switches to the logging mode when it detects battery power Checking this option helps conserve battery power on laptop computers Switch to the logging mode if no backup media is available If checked StorAssure automatically switches to the logging mode if backup media is unavailable If not checked you are warned before switching
53. ed up files For example a file C My Documents Structure doc would be backed up as D Backup X0 C My Documents Structure doc if the backup location were D Backup Using a directory in the root like D Backup does not shorten the maximum backup path very much but does separate all backed up files from other files in the root Usually there are some files in the root of any drive They are created by other applications and are used for various purposes By placing all StorAssure files in a subdirectory you avoid potential conflict between StorAssure and these applications Never use the root of a drive as a backup location Although using the root is the shortest path possible the number of problems you might face outweighs the potential benefits of having such a short path name Therefore use at least one subdirectory e The backup location must be exclusive to StorAssure Avoid sharing the same directory between StorAssure and other applications StorAssure automatically excludes all files in the backup storage location from being backed up including all subdirectories For example if you were to allow an application other than StorAssure User s Guide Changing the Backup Location StorAssure to save files in the backup location those files would not be backed up Even if you use the Backup Wizard with the Ignore Include Exclude lists option checked to back up those files e The best place to store your backup arc
54. entation Using the Spanning Mode 60 The way StorAssure operates in the spanning mode is very similar to the way it operates in the standard mode As StorAssure automatically keeps track of where files are stored you are prompted to insert a required disk during such operations as Restore or Delete Other global operations such as Validate storage or Rebuild database require you to insert all disks one by one StorAssure User s Guide Using the Spanning Mode There are also a few additional questions and dialogs that you will see from time to time if StorAssure is working in the spanning mode Creating the First Spanning Disk When StorAssure is about to transfer files to removable media for the first time you see the following dialog S StorAssure AutoSave is about to copy backed up files to a new spanning disk Please choose the appropriate action and click one of the buttons shown below Backup location DA If you want AutoSave to create a new spanning disk insert an empty disk in the drive shown above and click Create disk If the disk already contains a backup archive it will be reused In that case files already in the archive will NOT be deleted If you want to use the drive for other purposes click Postpone When you want AutoS ave to use the drive again select Backup all pending files now from the AutoSave taskbar icon menu or reboot the system Note If you use CDs or DVDs to s
55. er by carefully choosing the size of the disk pool you can minimize potential risks and maintain a good balance between security and price The advantage of this strategy is The number of disks used to save the backup archive is limited regardless of the size of your documents StorAssure User s Guide Spanning Strategies The disadvantages of this strategy are e It does not work if your backup storage is on CDs or DVDs because this media can only be written to once Even if you use CD RWs or DVD RWs StorAssure does not allow you to overwrite an existing spanning disk because these disks support only a limited number of writes and can become unusable if overwritten too often If the number of disks in the pool is very small losing one disk might cause you to lose several backed up files If the number of disks in the pool is very small you may have a limited history of your work Caution Choose the size of the disk pool wisely A very small pool may be too sensitive to a disk loss while a large pool may be too expensive or inconvenient to maintain When you are about to reuse a spanning disk StorAssure can automatically delete the files stored in the backup archive to make room for new files The number of files deleted depends on the choice you make when presented with the following message S StorAssure used before there may be not enough space to backup new files AutoSave can delete some or all files fr
56. es Should any provision of this Agreement be declared unenforceable in any jurisdiction then such provision shall be deemed severable from this Agreement and shall not affect the remainder hereof All rights in the Software not specifically granted in this Agreement are reserved by Adaptec Should you have any questions concerning this Agreement you may contact Adaptec by writing to Adaptec Inc Legal Department 691 South Milpitas Boulevard Milpitas California 95035 ee Contents Chapter 1 Introducing StorAssure scsscsscsssceccscsecsecsecssssecsecsecesessessecsessesees 1 Technical Highlights ssrin eent a a 1 Common Terminology t s4ci4 artatiearna Soutien elagastentranteiie 1 How StorAssure WV ork Ssccsines vacdhatoaioantegntendente conan eeuticaranieenueee 2 LiMitAtiONS eienn i E R AA E EAr E ETEEN 2 Back p Prachces zalos a n ates Serene ain 3 Full Backupss EE E AE EE E A TAA 3 Chapter 2 Installing StorAssure sccscsssssssssscsesessseccecsecsecsecsecsesssessessesseeses 5 Quick lin Stell AHO aaa eo amma T E aaa 5 Displaying StorAssure s Main Window ccccccssssssseseseseseeseseseteteeesseseaes 6 Closing or Exiting StorAssure cccccccccssscsesesesssseseseseseeecseseseeeescseseseeensees 6 Registering and Licensing StorAssure c ccccccsssessssessssseseeseseseesetseseseees 7 Registering StorAssure ccesccsesecesecesseseceseeeeececeeseesaeeseesseeeenes 7 Licensing StorAssUre
57. es and evaluates them based on Include and Exclude parameters You can set these parameters to specify the kinds of files you want backed up on a regular basis How It Works StorAssure treats every item in the Include Exclude list as a mask for the full path It is case insensitive and can contain matches any number of characters including zero and matches any one character If a full file path matches at least one item in the Include list and does not match any items in the Exclude list then the file is backed up There is one exception if there is an item in the Include list that does not contain either or an explicit full path and matches the file s full path then the file will be backed up regardless of the Exclude list This allows one to exclude for example all sys files Sys in the Exclude list but include important ones by placing the explicit full path in the Include list for example C CONFIG SyYS StorAssure User s Guide Understanding Includes Excludes How StorAssure Uses Wildcards StorAssure understands only two wildcards an asterisk and a question mark The meaning of these characters is summarized in the following table Wildcard Example Note doc An asterisk represents any number of characters including no characters Test txt A question mark represents a single character Here are a few examples Usage Note c z doc Selects files that end in doc and
58. ession algorithm to compress backup files You can specify a compression level from 1 minimum to 9 maximum If you specify a zero value backup files are not compressed The higher the setting the harder the CPU has to work to back up your files On some systems particularly those with slower CPUs this may be a concern On fast systems there is no detectable difference with compression on or off Storage Tab Use this tab if you are using StorAssure in the spanning mode There will be two independent sets of backup storage settings one for the temporary storage and the other for all backup disks Backup storage settings include the following StorAssure Setup Wizard Backup location Include Exclude Options Storage File transfer Advanced This page contains backup storage settings If the spanning mode is not enabled there is only one set of settings for the main backup storage In the spanning mode there are two separate sets of settings Storage Main backup storage Temporary backup storage in spanning mode v Number of file versions to save Minimum save time between versions o Limit backup storage size Always leave some free disk space Free space E Suggest to delete old versions on out of space Delete Autocompact the backup database Threshold Number of versions to save This setting defines the maximum number of versions to keep for every file backed up in the archive Ther
59. f backing up files restoring files and setting up how StorAssure works To view current activity and use some of StorAssure s more advanced tools select Views and Advanced Tools Closing or Exiting StorAssure 6 When you close StorAssure by clicking the X in the top right hand corner of the main StorAssure window the StorAssure main window disappears but StorAssure remains active in the background To exit StorAssure right click on the StorAssure icon in the Windows system tray and select Exit StorAssure becomes inactive and the StorAssure icon disappears from the Windows system tray When you restart your computer StorAssure resumes normal operation Caution When you exit StorAssure automatically switches to logging mode keeping track of all files that have been changed Then the next time StorAssure starts up again it automatically backs up these files StorAssure User s Guide Registering and Licensing StorAssure Registering and Licensing StorAssure A free 45 day trial of StorAssure is included with the purchase of your Snap Server To receive updates and support information you should register your trial version At any time during the 45 day trial you can select to license the product At the end of the 45 day trial StorAssure will continue to track and log changes to your files but will not back them up Registering StorAssure 1 You can start the registration process in two ways a Click the Register butto
60. for a new version You can use the Setup Wizard to define how many versions you want to keep in the archive How StorAssure Works StorAssure checks any file that is created or written to the disk to see if the file is an important work file If so the file is compressed and saved to the backup location This process is a lower priority than your work so it does not interrupt anything you are doing In addition in the rare event that you quickly shutdown the system before the backup of a file is complete when Windows next runs the process automatically completes without any intervention Once StorAssure is active you don t need to change anything you do or how you use your computer StorAssure does not waste time or disk space saving your operating system or application programs as these can always be reloaded from their original installation media Limitations 2 Adaptec is not aware of any compatibility issues with other programs StorAssure works with Anti Virus software disk compression disk managers and other backup products To dramatically save disk space StorAssure backs up your work files only By default StorAssure is set up to back up files such as documents letters memos email spreadsheets and much more To reduce the disk space needed for backups the default setup does not back up new or changed video clips graphic images or sound files If you create these types of files and want StorAssure to save them
61. for more information about reusing spanning disks Postpone If for any reason you do not want StorAssure to continue the operation select Postpone In this case StorAssure continues backing up files to the temporary backup storage but does not attempt to transfer them to removable media until the next reboot If you want StorAssure to resume transferring files without rebooting your system right click on the StorAssure icon in the Windows system tray and select Back up all pending files now Spanning Strategies There are two general spanning strategies supported by StorAssure You can choose to implement either one or a combination of them to meet you backup needs Review the advantages and shortcomings of the two and choose the one you prefer Chapter 7 Backing Up to Removable Media 65 Spanning Strategies 66 Always Create a New Spanning Disk The most obvious spanning strategy is to create a new spanning disk every time the current spanning disk becomes full You start with one spanning disk Once there is no free space left use a new empty disk to create the second spanning disk and continue using it until it is full then create the third spanning disk and so on Once a disk is full you put it ina safe place and use it again only if you need to restore files The advantages of this strategy are The backup storage is very redundant Even if one disk becomes unreadable you can always use a disk created earlier to restor
62. g disks Clicking Cancel instructs StorAssure not to continue to the next spanning disk However StorAssure keeps backing up files to the temporary backup storage Caution If StorAssure encounters a very large file that cannot be stored on one spanning disk you may see several messages shown above in a row If the Copied group indicates that now files have been transferred you might consider switching to a larger disk Refer to the Limitations and Potential Problems on page 73 for a complete explanation of such a problem and a list of suggested ways to remedy it If StorAssure cannot Find the Current Spanning Disk You are not required always to keep the current spanning disk in the drive You are free to take it out and use the drive for other purposes If StorAssure initiates Chapter 7 Backing Up to Removable Media 63 Using the Spanning Mode 64 transferring files to the current spanning disk while the disk is not in the drive you will see the following message S StorAssure a AutoSave could not open the spanning disk at the location specified below Please detemine the cause of the problem and choose the appropriate action Backup location DA i Disk name ASdisk1 If the disk with the name shown above is not in the drive please insert y the disk and click Retry to continue If the correct disk is in the drive but you still get this message the backup storage may have been corrupted Click Repair to let AutoS
63. ge After that you need to delete several files from the current image to free up enough space for the image to fit a blank CD or DVD Automatically Deleting Old Versions The easiest way to reduce the size of the current image is to let StorAssure delete old versions of several files 1 Double click the StorAssure icon in the Windows system tray and select Change Backup Settings 2 Select Custom setup and click the Storage tab 3 Select Spanning disks in the Storage dropdown menu and reduce the maximum total size of the backup archive 4 Commit the changes by clicking Finish 5 StorAssure offers to delete older versions Answer Yes to this question Note When StorAssure deletes old versions it deletes old versions of the oldest files stored in the current image However it always keeps at least one version of any file When StorAssure has finished deleting old versions lock the current image again by right clicking on the StorAssure icon in the Windows system tray and selecting Lock CD DVD image for burning After that you can try burning the image ona CD or DVD Caution Never attempt to burn the current image on a CD or DVD without locking it first If the current image has not been isolated StorAssure may continue backing up files to it while you are burning it to a CD or DVD This may result ina damaged backup archive being stored on the CD DVD Manually Deleting Files If you are not satisfied with how StorAssure deletes
64. here in this directory or in its subdirectories there is a file that is excluded Icon Meaning This file or directory is included If this is a directory all files in it and in all its F subdirectories are included This file or directory is included The small red minus means that there is at least E one excluded file in this directory or in any of its subdirectories This file or directory is excluded If this is a directory all files in it and in all its subdirectories are excluded As you can see only a big plus or minus indicates an item is either excluded or included Small minuses are shown in the state icon to help you navigate through the tree and find all files that are either included or excluded There are several rules that e If you click the state icon of a directory and make it a big green plus all files in this directory are included in the backup archive This automatically applies to all subdirectories It also applies to all new files in this directory and its subdirectories Any new files created in this directory are automatically included in the backup archive e If you click the state icon of a directory and make it a big red minus all files in this directory are excluded from backup This automatically applies to all subdirectories It also applies to all new files in this directory and its subdirectories Any new files created in this directory are automatically excluded from backup e Yo
65. hive is a network drive Even if you lose your system completely the backup archive is still available simply because files are stored at another computer A network drive is the best place for a backup storage Files stored at a server are protected from anything that might happen to your system In most cases the server is even protected from power outages and physical hard disk failures The only disadvantage of using a network drive as a backup location is that you need to maintain a permanent connection to the server If the connection is unavailable StorAssure remains in logging mode and instead of backing up the files it keeps track of what files have been modified since the last backup In logging mode files are backed up when the connection is available Therefore it is recommended that you do not use a network drive to store the backup archive if you plan on using your computer without connecting to the server for long periods of time For example if you use a laptop and connect to the server only periodically In this case use of a local hard disk is recommended instead e The second best place to store your backup archive is on fast removable media If you cannot or do not want to use a network drive to back up your files the second safest choice for the backup location is to use fast removable media such as Zip or Jaz disks StorAssure can be configured to span the backup archive across multiple disks You can even use rec
66. id information If problem files exist they are marked as corrupted and are shown in red print in all StorAssure views You can also use the Invalid Files view to see corrupted files Compact the Backup Database Over time there may be unused space available in the backup archive StorAssure periodically compacts the database to free any unused records If you want you can instruct StorAssure to compact the database at any time Chapter 6 How StorAssure Works 53 Advanced Commands 54 Rebuild the Backup Database If for some reason the backup database has been damaged StorAssure can rebuild it based on the files stored in the backup archive Caution If you are not experiencing any problems with your backup archive do not rebuild the backup database Some backup information that is saved in the database can be lost This does not affect any user files in the backup itself If the backup storage gets seriously corrupted StorAssure refuses to open it and stays in the Logging mode The Rebuild database command will be disabled To regain access to the backup storage follow these steps 1 Open the backup storage with Windows Explorer and delete the Database dat file in the root directory of the backup storage location 2 Double click the StorAssure icon in the Windows system tray and select Change Backup Settings from the main StorAssure window 3 Select Typical Setup without changing the backup location and other settings When y
67. iles In addition this chapter explains the process to follow in the event of a total main disk failure StorAssure Restore Wizard Which files do you wish to restore Al files O Select specific drives directories or files Note The first option will restore the latest revision of all files If you want to restore an older revision of a file or files select the second option and click Next In the next page you will be able to select the files and revisions you want to restore For more information please refer to the user manual Restore All Backup Files Select this option to restore the most recent version of all files saved in the backup archive You can restore to the original drive and directory locations or you can specify a different drive or directory location In most situations you should select to restore to the original drive and directory locations Snap Server StorAssure User s Guide 13 Restoring Specific Files or Directories Restoring Specific Files or Directories 14 Select this option to restore only a subset of the backup archive The drive and directory tree of all the files in the backup archive appears To view sub directories and files click the plus mark to expand the tree view To see the files in the right side click the drive or folder icon StorAssure Restore Wizard Check all items you wish to restore and press Next to continue kup of C a A Name Last backu Joc
68. in size StorAssure would stop writing to it and instruct the user to place it on a CD or DVD New and modified Temporary Temporary Image CDs DVDs work files storage sized to media from images Note that the image folder is separate from the temporary backup storage That means that once the image is ready for burning the backup process does not stop StorAssure continues backing up files to the temporary backup storage If for any reason you cannot burn the image immediately for example you do not have blank disks available or are away from the docking station with the drive you can still be assured that all your work files are being backed up Once you place the image on a CD or DVD StorAssure deletes the image from the hard disk and starts creating a new image Caution Avoid keeping a prepared image on the hard disk for a long period of time If your system crashes there is a chance that the image may get corrupted This allows you to use your favorite burning software to place the image on a CD or DVD Since the burning software usually comes with the drive you are assured it is compatible with the hardware and any disk formats it supports StorAssure is compatible with any future drives simply because StorAssure does not have to know anything about the drive You do not need to burn an entire CD or DVD at once It is perfectly fine to use multi session disks to store the backup storage For example filling a 700MB with Stor
69. install your Windows operating system again and any applications you use You can then use StorAssure s Restore Wizard to recover all the files that changed since your last full backup This often represents days or even months of work that is not on the full backup Snap Server StorAssure User s Guide 79 How do see the status of StorAssure and details about the backup activity How do I see the status of StorAssure and details about the backup activity The StorAssure icon in the system tray changes color and you can click on the icon and select Views and Advanced Tools from the main StorAssure window See Chapter 4 on page 13 for details What happens if rename a file or directory StorAssure retains the original file and directory in the archive but as changes are made to the file or new files are added StorAssure uses the new filename or directory What this means is the older saved versions of that file remain under the original name If desired you can move and rename a file or directory in the archive To do this double click the StorAssure icon in the Windows system tray From the main StorAssure window click Views and Advanced Tools Next from the menu select View then Backed up files A list of all your backed up files appears Highlight the file you want to rename or move From the menu select Tools gt Advanced gt Move or Rename How do turn off StorAssure To temporarily turn off StorAssure right cli
70. it is possible to Chapter 6 How StorAssure Works 43 Other Views access a file using its UNC path even if the appropriate network folder is not mapped Other Views 44 In addition to the Recent Activity view several other views allow you to see what files have been backed up This section explains these other views Note StorAssure uses the original file path to display the file in all views Some StorAssure views resemble Windows Explorer but you need to be careful not to confuse them with Windows Explorer Files shown in a StorAssure view are stored in the backup storage A file name in the view indicates that this file is a backup copy of the original file with exactly the same name For example if you see a C Test doc in a StorAssure view you are looking at a backup copy of the original file C Test doc The backup copy is stored in the backup archive and is accessible even if the original file has been deleted Normally you will not see all the files that are stored on your system in a particular folder since only those files that are backed up or about to be backed up are shown It does not show files that are ignored according to the Include Exclude lists You can open multiple views simultaneously All open views are listed under the Windows menu There are several standard commands to help you rearrange open views within the main StorAssure window List View This view provides a single level list of the backup a
71. k drive are included in the backup archive Alternatively you can mark the Server item In that case all files on all network drives mapped to this server are included in the backup archive Notes 1 To include all files on your computer mark the My Computer item with a big green plus To exclude all files on your computer mark it with a big red minus 2 To remove all pluses and minuses from all directories simply click the state icon of the My Computer item several times until it becomes an empty box There are situations when you need to return to the Backup Organizer and update the Include Exclude lists Suppose for example that you used the Backup Organizer to include all files in C My Documents in backup If you decide to start using a new folder C My Other Documents you need to use the Backup Organizer to include all files in this directory However if you create a subdirectory under C My Documents for example C My Documents Slideshows you do not need to return to the Backup Organizer because all files in this folder are already included Note If you use this mode of the Backup Organizer StorAssure automatically excludes all temporary files If you do not like this choice you can delete unnecessary entries from the Exclude list using the Setup Wizard s Custom option Chapter 5 Using the Setup Wizard 39 Using the Backup Organizer Back up Files Used or Created by Applications You Have Installed If you choose this
72. k up files from these directories you need to edit the Include Exclude lists manually after using the Backup Organizer Back up All Files If you choose this option StorAssure backs up all files on your computer In most cases this is unnecessary and fills the backup archive with files that do not really need to be backed up Files such as executables dynamically linked libraries and so on can be recovered by reinstalling the application from its original media It is recommended that you avoid using this option unless you very specifically want to back up each and every file In most cases you can achieve the same effect by including all necessary files in the Include list or removing them from the Exclude list if they are listed there You can use other choices provided by the Backup Organizer or you can edit the Include Exclude lists manually Back up All Files Except Certain Categories If you choose this option the Backup Organizer presents you with a list of predefined categories of files StorAssure Backup Organizer Welcome to the Backup Organizer It will help you configure which files are to be backed up Please select the configuration strategy you would like to use O Back up all files not recommended Back up all files except certain categories selectable at the next page O Select what to back up from your existing files and or directories Back up files used or created by applications you have installed
73. kept in the temporary backup storage only for a short period of time If your system crashes the chances of the temporary storage being damaged are higher than those of any removable disk Caution If you enable this option StorAssure attempts to access removable media every time you create or modify a file This slows down your system especially if you are using legacy drives attached to the parallel port It is recommended that you configure StorAssure to transfer files to removable media periodically such as every hour This recommendation represents a good balance between protection and performance Periodically You can set up StorAssure to transfer files from the temporary backup storage to removable media periodically If this parameter is set to a non zero value it specifies the number of minutes between two successive attempts to transfer files Chapter 5 Using the Setup Wizard 27 Custom Setup 28 At a specific time of day You can set up StorAssure to transfer files at a specific time of day for example at the end of the working day In that case StorAssure keeps modified files in the temporary backup storage during the day and transfers them to removable media only at the end of the day Advanced Tab Use this tab to fine tune the behavior of StorAssure In most cases you should use the default values StorAssure Setup Wizard D This page contains advanced StorAssure options Delay StorAssure initializa
74. le properties or press the appropriate toolbar button File properties General Storage backup archive You can select other panes to view the information about E 1 This pane contains general information about the selected file in the file versions Original location s Current Projects Quartz Rebrand AutoSave2Manual docil File ID OxF2DFD17E Number of versions 1 Total original size 1013 5K 1037824 bytes Total size in archive 244 4K 250257 bytes Latest version Storage Last update time 26 Jan 2006 Thu 16 36 16 File state Backed up Compressed The first tab of this dialog shows a summary of this backup copy For every backup storage area there is a separate tab listing all versions stored in this area For example if you use the spanning mode to store the backup archive across multiple removable disks there will be a separate tab for every disk You can use this dialog to restore an older version of the file You can also delete unwanted versions without deleting the file itself However if you delete all versions the file is automatically deleted Note You can select multiple versions and delete them at once You need to hold either the Shift or Control key to select multiple versions Chapter 6 How StorAssure Works 51 Advanced Commands Advanced Commands 52 There are several commands available from StorAssure s Views and Advanced Tools window File Commands File commands are available
75. lost or damaged to an extent that you want to start over you can begin to rebuild your system Proceed to either the next section if you have a separate full backup product or to the following section if you are only using StorAssure no other backup StorAssure User s Guide Restoring from an Alternate Full Backup Restoring from an Alternate Full Backup If you are using another backup product such as one using a tape drive follow the software hardware manufacturer s instructions to restore the state of the system from your latest valid full backup Note StorAssure must be disabled when restoring files from another backup Otherwise StorAssure attempts to re save these newly restored files in the archive and you may run out of disk space If the StorAssure icon does not appear in the Windows system tray then StorAssure is disabled If you see the icon right click on it and select Stop At this point you are ready to restore all the files backed up by StorAssure If you just restored files from an older full backup this step recovers all the work files not saved since your last backup For those users starting over the Restore Wizard recovers your saved backup files Go to Restore All Backup Files on page 13 for details on using the Restore Wizard When No Full Backup Exists If you do not have a full backup you must first re install your operating system and each of your applications using the original installation medi
76. low Mode Backup Storage File Activity Active Yes Yes Suspended Yes No Logging No Yes Stopped No No You can manually select an operating mode from StorAssure s Tools menu Choices are available to switch to the active suspended logging or stopped modes depending on the current state The same choices are also available in the menu for the StorAssure taskbar icon Snap Server StorAssure User s Guide Al Recent Activity Status Icon A status indicator icon appears in the system tray typically near the time The color and shape of the disk drive icon indicates StorAssure s current state or mode of operation as follows State Icon Color Description Active Gray No files to back up StorAssure is running in the amp background watching for file changes Active a Green Files are currently being backed up according to the settings Logging Purple Change are tracked but actual backups are deferred _ until reconnection Suspended Yellow No new backups are created No file changes are J logged Stopped Red No backups are creating and file monitoring is turned a off Recent Activity The Recent Activity view shows the immediate status of StorAssure It also provides a manual mode where you can view other reports and perform special 42 StorAssure User s Guide Recent Activity backups and restores Help is available on all these functions An example of the Recent Activity view
77. ly select Validate storage under the Tools gt Advanced menu in the main StorAssure GUI Caution You can use the Validate storage operation only for removable media such as Zip or Jaz disks CDs and DVDs cannot be validated as they are considered a read only medium Renaming a Disk When you create a new spanning disk StorAssure assigns an automatically generated name to it For example the very first spanning disk is named ASDisk1 the second ASDisk2 etc If you look in the root directory of any disk there is a directory with the name that coincides with the disk name All files backed up to this disk are stored in this directory If for any reason you do not like the name assigned by StorAssure you can always change it Simply select the disk in the Removable Media Manager and click Rename You can only use valid file name characters such as letters and digits And you cannot assign a name which is already used by another disk Caution You cannot rename a disk that has already been placed on a CD or DVD If you want to change its automatically generated name you have to do that before the disk image has been isolated for burning Adding a Disk There are some situations when you have a disk with backed up files and you want to restore one of the files If the disk is not shown in the Removable Media Manager s list you will be unable to restore the file as it will not be shown in any of StorAssure s views One of the example
78. me it was overwritten to determine whether to use the next version slot or not Using the Backup Organizer 34 If you do not like the default Include Exclude lists that are defined by default you can modify them manually using the custom mode of the Setup Wizard Another way to edit Include Exclude lists is to use the Backup Organizer The Backup Organizer helps you choose what files should be backed up without explicitly StorAssure User s Guide Using the Backup Organizer editing Include Exclude lists You can access the Backup Organizer either from the Include or Exclude tab or from the first screen of the Setup Wizard Caution The Backup Organizer modifies the Include or Exclude list It does not cause any files to be backed up Only if you modify a file and the file matches Include Exclude criteria will the file be backed up If you want to perform an immediate backup of all files in your system that match the criteria set by the Backup Organizer you need to use the Backup Wizard after you have closed the Backup Organizer When you open the Backup Organizer you are presented with four choices The choices are sorted according to the number of files to be configured to be backed up The last two choices can be used to tailor StorAssure to back up only those files that you want to be backed up Although those choices allow you to reduce the size of the backup archive by not backing up unwanted files you may be required to come
79. ment PLEASE READ CAREFULLY THE USE OF THIS SOFTWARE IS SUBJECT TO THE SOFTWARE LICENSE TERMS OF ADAPTEC AND OTHER LICENSORS WHOSE SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT BY YOUR USE OF THE SOFTWARE INCLUDED WITH THIS PRODUCT YOU AGREE TO THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THAT SOFTWARE AS SET FORTH DURING THE INSTALLATION PROCESS IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE SOFTWARE YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND In return for acquiring a license to use the Adaptec software Software and the related documentation you agree to the following terms and conditions 1 License This Agreement grants you the Licensee a license to a Use the Software on a single computer system or on multiple workstations systems and servers which incorporate an Adaptec RAID controller and may be accessed by multiple users from multiple locations You may make as many installa tions of the Software as needed but must restrict such installation only to systems workstations or servers using an Adaptec RAID controller b Make one copy of the Software in machine readable form solely for back up purposes provided you reproduce Adaptec s copyright notice and any proprietary legends 2 Restrictions You may not distribute copies of the Software to others You may not post or otherwise make available the Software or any portion thereof in any form on the Internet You may not use the Software in a c
80. n on the Flash screen that appears when StorAssure opens for the first time This will take you directly to the Adaptec Product Registration page b Select Views and Advanced Tools from the StorAssure main menu screen and select Help gt Enter software license key StorAssure S Thank you for purchasing StorAssure Please enter your license key in the fields below You may dick Buy to to purchase a license from our webstore or contact your reseller Once you have purchased StorAssure dick Register to go to the registration site to obtain the full software license key Software license key i H Register Paste from clipboard Lox J c Click the Register button to open the Adaptec Product page 2 If you do not have an Adaptec user account create one 3 Once you have created the user account the Adaptec Product Registration page will appear Click the link Register for pre purchase support for StorAssure Software Note Do not click the Register a new product link This will take you to a general registration page and will not offer you the correct options 4 Click to put a check in the box agreeing that the TSID is only for webmail support for StorAssure and will expire in 45 days and then click Request TSID You will receive an email containing the TSID number which you can use for limited support during the 45 day trial period and which you will need to license StorAssure if you decide to purchase it
81. nd modified Temporary Zip Drive work files storage multiple disks The temporary backup storage is located on a local hard disk This is very fast and StorAssure requires little time to back up a file Since the temporary storage is always accessible StorAssure keeps track of all removable disks used to store backed up files When you need to restore a file StorAssure prompts you for the right disk to insert in the drive And as backups are done independently from transfers to removable disks you can use the drive for other purposes and still have your files backed up by StorAssure You can even configure StorAssure to transfer files to removable media at the end of the day leaving the drive open throughout the day Note There is a very helpful though not obvious benefit of using the temporary backup storage The removable media drive does not even have to be present all the time For example if you use a laptop the drive could be connected to the docking station in your office and not to the laptop You could use the laptop without the docking station during meetings and conferences During that time StorAssure would keep backing up files to the temporary backup storage At the end of the day you could come back to the office plug the laptop in the docking station and let StorAssure transfer files to removable media These benefits do come at a price At first the temporary backup storage does require some free disk space The less freque
82. nstall a new application you need to return to the Backup Organizer to include files associated with this application AQ StorAssure User s Guide How StorAssure Works StorAssure s primary feature is its transparent hassle free operation While this chapter explains how to view what is going on how to see the files already backed up none of this is necessary for normal operation This chapter covers different modes of operation how to view recent activity and other reports how to close or exit a special logging mode for laptops and different ways to remove files from the backup archive Modes of Operation StorAssure has four modes of operation Active Logging Suspended and Stopped Active In active mode StorAssure monitors file activity and performs backups according to your settings Logging If the backup location becomes unavailable StorAssure saves the names of files that need to be backed up once the backup location is available For example if the backup archive is located on a network or removable media and the network connection is unavailable or there is no media in the removable media drive StorAssure operates in Logging mode until access to the backup location is restored Suspended When in suspended mode files already in the queue are backed up but no new or changed files are backed up or logged Stopped No files are being backed up or logged StorAssure s modes of operations are summarized be
83. nt Spanning Disk is Full When the current spanning disk reaches its maximum size or there is no free space left StorAssure suggests creating a new spanning disk S StorAssure AutoSave has finished copying files to the spanning disk shown below However there are files to be transferred to a removable disk Please insert another disk in the drive shown below and click Continue Backup location DA Disk name ASDisk5 Archive size 99 0M 103809024 bytes Free space left 10 0K 10240 bytes Copied To copy Files 17 Files 6 Versions 29 Versions 14 Total size 12 0M 12582912 bytes Total size 3 0M 3145728 bytes NOTE If both the number of files and the number of versions copied to the current disk are zero you may want to consider switching to another type of removable media with larger capacity Note If you use CDs or DVDs to store the backup storage you will not see this message Instead StorAssure prompts you to burn the image on a CD or DVD For more information refer to the Using Recordable CDs or DVDs on page 68 If you want StorAssure to continue to the next disk simply insert a new disk in the drive and click Continue If the disk is empty StorAssure creates a new spanning disk and starts transferring files to it If the disk already contains a backup archive you are given an opportunity to reuse it Refer to the Use a Pool of Spanning Disks on page 66 for more information about reusing spannin
84. ntly StorAssure transfers files to removable media the more space is required Second if your system crashes chances of the temporary backup storage being corrupted are higher than those of any removable disk However by properly configuring file transfer intervals you can minimize the effect of these shortcomings Caution Avoid using very long transfer intervals Try to configure StorAssure so that it does not interfere with your work but transfers files to removable media frequently enough Chapter 7 Backing Up to Removable Media 57 The Mechanics of the Spanning Mode 58 The approach described previously is used if the target spanning drive is a hard disk like drive such as Zip or Jaz As there is no limit to how many times such disks can be rewritten it is not a problem for StorAssure to write directly to such a disk Recordable CDs and DVDs on the contrary cannot be rewritten infinitely CD RW and DVD RW disks can be rewritten only a few times while CD R and DVD R disks can be recorded only once Thus it is not a good idea to let StorAssure write to such a disk every time a file is modified If a file were frequently modified StorAssure rewriting the same version slot over and over again would render a CD RW or DVD RW disk unusable Therefore an intermediate holding area needs to be allocated on the hard disk StorAssure would use it to accumulate files for the image of the next CD DVD disk Once the image reaches a certa
85. o the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state 8 The entire liability of Adaptec and its licensors and your exclusive remedy for a breach of this warranty shall be a The replacement of any media not meeting the above limited warranty which is returned to Adaptec or b If Adaptec or its distributor is unable to deliver replacement media which is free from defects in materials or workman ship you may terminate this Agreement by returning the Software and your money will be refunded 9 Limitation of Liability INNO EVENT WILL ADAPTEC OR ITS LICENSORS BE LIABLE TO YOU FOR ANY INCIDENTAL CONSEQUENTIAL OR INDIRECT DAMAGES INCLUDING ANY LOST PROFITS LOST SAVINGS OR LOSS OF DATA EVEN IF ADAPTEC OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY OTHER PARTY Some states do not allow the exclusion or limitation of special incidental or consequential damages so the above limitation or exclusion may not apply to you 10 Export You acknowledge that the laws and regulations of the United States and other countries may restrict the export and re export of the Software You agree that you will not export or re export the Software or documentation in any form in violation of applicable United States and foreign law 11 Government Restricted Rights The Software is subject to restricted rights as follo
86. ocation In the latter case the old backup storage is left intact with all files stored in it If you do not need the files you may safely delete the old backup storage However it is recommended that you keep the old backup storage for a period of time in case you need the older backed up versions If you change the backup location to a new path already containing a backup archive StorAssure does not give you the option to move the old backup archive Instead it opens the backup location at the new path and leaves the old backup storage intact If the new backup location is a subdirectory of the current backup location StorAssure displays a warning and does not make the change This protects your backup storage because in some cases it could result in data corruption Caution You can not change the backup location to a subdirectory of the existing backup location For example StorAssure prevents you from changing the backup location from D Backup to D Backup John If it is absolutely necessary to make this type of change you can do so using two steps First change it from D Backup to D Backup2 Then change it to D Backup John If you use the Setup Wizard to change the backup location you need to finish the Setup Wizard and let StorAssure move the backup storage to D Backup2 before changing the backup location to D Backup John Understanding Includes Excludes 32 During the backup process StorAssure examines fil
87. om this disk to free up some space for new files oy You have chosen to reuse the spanning disk currently in the drive As it has been z Disk location IDA Disk name ASdisk1 P Do not delete any files from this disk AutoSave will try to backup files to Use the disk as is this disk but there is a chance that there is not enough free space left EAEE Delete old versions of the files stored on this disk AutoSave will keep at least one the most recent version of every file Delete all files Delete all files from this disk If a file is backed up only to this disk you will not have any backup copies of this file Use this option with caution Tigiarithenald If you do not want to use this disk select this option You will be able to 5 select another spanning disk to be used Note No matter what choice you make Stor Assure does not delete files that are not a part of the backup archive StorAssure never touches files that are not created by StorAssure Use the disk as is If you do not want to delete any files from the disk click the Use the disk as is button In this case StorAssure attempts to back up files to this disk without deleting any files Keep in mind that there may not be adequate space available to Chapter 7 Backing Up to Removable Media 67 Using Recordable CDs or DVDs back up even a single file as you probably switched to the next spanning disk when this disk became full Delete old versions This is
88. omputer service business including in time sharing applications The Software contains trade secrets and in order to protect them you may not decompile reverse engineer disassemble or otherwise reduce the Software to a human perceivable form YOU MAY NOT MODIFY ADAPT TRANSLATE RENT LEASE LOAN RESELL FOR PROFIT DISTRIBUTE NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE SOFTWARE OR ANY PART THEREOF 3 Ownership of Software As Licensee you own the media upon which the software is recorded or fixed but Adaptec and its licensors retain title and ownership of the Software recorded on the original media and all subsequent copies of the Software regardless of the form or media in which or on which the original and other copies may exist This license is not a sale of the Software or any copy 4 Confidentiality You agree to maintain the Software in confidence and that you will not disclose the Software to any third party without the express written consent of Adaptec You further agree to take all reasonable precautions to preclude access of unauthorized persons to the Software 5 Term This license is effective until January 1 2045 unless terminated earlier You may terminate the license at any time by destroying the Software including the related documentation together with all copies or modifications in any form Adaptec will have the right to terminate our license immediately if you fail to comply with any term or condition of this
89. ons on what actions to take Write down the path to the image folder and click OK to close the message After that you need to open your favorite CD DVD burning software and burn the image toa CD or DVD Note To remind you that the image is isolated StorAssure shows a blinking CD icon in the taskbar When you have placed the image on a CD or DVD just double click this icon to tell StorAssure that the image has been burned You do not have to burn the image immediately You may continue using your computer as usual StorAssure continues backing up files to the temporary backup storage You can StorAssure User s Guide Using Recordable CDs or DVDs even reboot your system However avoid keeping the image on your hard disk for a long time because it may become damaged if the system crashes You must burn the image correctly for StorAssure to be able to recognize it later Follow the instructions below They are written for an image stored in C BackupPE Image and the disk name is ASDisk4 1 Open your CD DVD burning software and start a new compilation 2 Instruct the software to add files to the compilation In most cases you will see a browser window 3 Go to the image directory C BackupPE Image 4 There should be one directory named ASDisk4 Drag ASDisk4 to the root directory of the compilation Make sure all files in ASDisk4 are added to the compilation 5 Burn the compilation on a CD or DVD Caution It is important
90. ordable disks such as CD R RW or DVD R RW to store your files For more information refer to Chapter 7 on page 55 e Choose a local disk carefully If you must use a local hard disk for the backup archive choose one that is less likely to be affected by a system failure For example if there are several hard disks installed do not use the one that is used by Windows because this disk is slightly more vulnerable to failure because this is where the swap file and temp directory are located The fewer applications using the backup storage disk the better The ideal case would be to create a separate partition to be used only for the backup storage If only StorAssure uses the partition the chances of the backup surviving a system crash are much higher Changing the Backup Location You can change the location where backup files are stored Generally speaking it is always a good idea to choose a backup location during installation and never change it However there are situations when you have to choose another location for various reasons for example to free up disk space To change the backup location you need to specify a new path and commit the changes If the new path does not exist or does not contain a backup database you Chapter 5 Using the Setup Wizard 31 Understanding Includes Excludes will be presented with two choices to move the existing backup storage to the new location or to create an empty backup storage at the new l
91. ories If you turn on the Expanded mode while at the topmost level of the backup storage you see all files backed up in the archive Chapter 6 How StorAssure Works 45 Other Views 46 Invalid Files View Open this view by selecting Tools gt Advanced gt View exceptions This view shows all files in the backup storage that may require your attention Use this view to find and correct problem files S StorAssure Exceptions EI File view Tools Window Help Ss J amp B Bw O Back up now Storage List view Tree view Wizards B Name Last backup time Rev Size amp State E Aimfp03 pipe spoolss 27 Jan 2006 Fri 15 33 58 0 0 0K x No longer exists B Agent_ReplyAssignments 00000008 msg26 Jan 2006 Thu 16 48 40 1 7 0K Pa No longer exists S Agent_ReplyAssignments O000000B que 25 Jan 2006 Wed 00 54 41 1 0 3K a No longer exists A common issue is temporary files that have been deleted before they are backed up These files appear with the status No longer exists Similar Files View Open this view by selecting a file or directory and then selecting Tools gt Advanced gt Similar name search This view can help you find backup copies of the same file but backed up from different places For example if you rename a file StorAssure keeps backup copies both of the old and new files Using the Similar Files view you can find these files and merge them together using the Move or Rename command StorAssure uses only the
92. ou click Finish StorAssure creates an empty backup database for the existing backup storage 4 Rebuild the backup database to get access to the files stored in the backup storage Other Actions There are several other commands that you may find useful In most cases they do not affect backed up files Scan and Back up Directory This command is available only for directories If you select this command StorAssure opens the Backup Wizard with the directory name listed in the custom selection page If you continue the Backup Wizard StorAssure rescans this directory and backs up any files that match the Include Exclude criteria StorAssure User s Guide ee ichapter7 Backing Up to Removable Media A removable disk is one of the safest places to store your backup files Unfortunately removable media usually have a smaller capacity than hard disks Therefore if you were to use StorAssure to back up files to a single removable disk you would be unable to back up many files StorAssure addresses this problem using spanning mode When working in the spanning mode the backup storage is not limited to a single disk The backup storage location can span across a virtually unlimited number of removable disks StorAssure s advanced two level backup storage architecture allows you to use any type of removable media available on the market You are not limited to hard disk like media such as Zip or Jaz disks You can use recordable CD
93. p of files Note that manual backups are performed immediatly and may take a considerable amount of time You can cancel the manual backup at any time Save existing work files from your local hard drives Select this option to back up all existing work files located on local drives This option uses all current Include and Exclude file options to locate and save your files Before starting the backup the Backup Wizard scans the drives and displays how much space the backup will require If there is not enough space you can choose to skip the backup of certain drives Snap Server StorAssure User s Guide 9 Save all files from your local hard drives Save all files from your local hard drives Select this option to save all files located on your local hard drives to the archive when sufficient space is available StorAssure scans your local drives and reports the amount of space required and the space available This option overrides the existing Include and Exclude settings and backs up your operating system programs and work files It does not archive your active Windows registry files but saves the backup set This prevents possible system corruption upon a restore operation Specify a custom group of files 10 Select this option to create a custom list of drives directories and files for the backup On the custom selection dialog you can manually add drives directories or files to the location list or select the qui
94. ppear in the system tray 00000 81 How do license StorAssure cccccccscseseseseseeseseseseescsesesesesscseseseeseees 81 Appendix 9Technical Support sx s csiicisisacvasdsascaicnendscudicadscadeceespuevelevateverevesdesdasnes 83 North Aer Gt Sas eta e a e E E N 83 EULODE SS fet eaen e tra i e aee ao ee i a aea e ae a 83 JAPON it ep eie seats cdnetadhes obesce cd SEE E Ea aa E Ea 84 E E ATE 85 StorAssure User s Guide ee ichapter1 Introducing StorAssure Whether you are new to backups or are a regular user of traditional backups adding StorAssure to your system is the right choice Every time you save your work StorAssure transparently makes a backup copy in the background Should you need to recover your missing or damaged files StorAssure s Restore Wizard makes it easy Technical Highlights e Works with Windows 98 Me and Windows NT 2000 XP 2003 Vista e Can be customized for your specific needs e On the fly compression of backup files Transparent operation no scheduling delays or interference e Back up to network removable media or local drives Virtually unlimited number of versions can be saved e Limit the backup space or ensure a free space limit on the backup device Common Terminology To use StorAssure and this manual it is helpful to understand the meaning of the following terms e Archive The area where files are saved for backup purposes It can be a network drive a local dri
95. pter 6 How StorAssure Works 49 File and Storage Properties Storage Properties To open the Storage Properties dialog double click on the StorAssure icon in the Windows system tray and select Views and Advanced Tools From the menu select File gt Storage properties or press the appropriate toolbar button Storage properties General Storage wish to change the backup location or limit its maximum size select the S Current information about the backup archive appears below IF you Setup Wizard Local backup location Backup LisaB fl Current storage size 11 0M 11487259 bytes Free space available 529 1G 568148217856 bytes Number of files stored 274 Number of files to back up 12 Backup database size 184 7K 189164 bytes Database unused space 52 6K 53898 bytes 28 Setup Wizard The dialog tab displays the overall statistics about the backup archive such as the total number of files and their total size As there may be several backup storage areas there s a separate tab for each one For example if you use the spanning mode to store a backup archive across multiple removable disks there will be a separate tab for every disk 50 StorAssure User s Guide File and Storage Properties File Properties To open the File Properties dialog double click on the StorAssure icon in the Windows system tray and select Views and Advanced Tools Then select a file and select View gt Fi
96. r of versions determined by the Number of versions setting StorAssure creates subdirectories in the backup storage to hold each version Subdirectories are named XO X1 X2 and so on StorAssure uses and reuses the same directories in a loop Files remain in their directory until overwritten If N 8 eight subdirectories are created named X0 to X7 The first version of a file is stored in the X0 directory When StorAssure creates the second version it is stored in directory X1 and so on When StorAssure must create a new version and all the directories are occupied the oldest version is overwritten the ninth version would overwrite the version in the X0 directory Another parameter that controls the versioning mechanism is the time window or the minimum save time between versions To explain how it works let s consider the following example Suppose the time window is set to one hour At 9 15 you create a new file and StorAssure backs it up At 9 55 you modify the file The difference between 9 15 and 9 55 is 40 minutes less than one hour In this case StorAssure backs up the file in the same slot as the 9 15 version overwriting the previous version At 10 30 you modify the file again This time it is more than one hour since the latest version slot was created 10 30 minus 9 15 equals one hour and 15 minutes so StorAssure uses the next version slot to back up the file StorAssure uses the time when the slot was created not the ti
97. rAssure keeps the total number of versions specified in the Setup Wizard Note When you use the Move or Rename command only backup copies are moved or renamed StorAssure does not move or rename the original files Clear Activity Item Removes files from the Recent Activity view If you remove a file scheduled for backup the file is not backed up For example if you see several temporary files scheduled for backup you can clear all of them to reduce the number of unnecessary backups Delete Selected File Deletes selected files from the backup storage Note When you use the Delete File command only the backup copies are deleted StorAssure does not delete the original files Delete Old Revisions Delete all old versions of selected files Only the latest version is retained for every file You can use this command to remove unnecessary versions to free some space in the backup storage Backup Storage Actions StorAssure uses a special file called the backup database to speed up access to the backup archive The backup database contains a small record for every file stored in the archive The record contains information such as file size attributes and modification times In most cases no action is required to maintain this database However you can use the following commands to detect and resolve any problems with the backup archive Validate the Consistency of the Backup Database Checks that the backup archive contains val
98. rations This can mean that a network or removable media device may be available for backup purposes only part of the time If the archive location is temporarily unavailable StorAssure detects this situation and warns you You can then choose to have StorAssure stop all operations or preferably log all files that change When the archive is available again i e the network or removable media device is attached StorAssure backs up all logged files Laptops also may be working on battery power While on battery power laptops usually try to conserve as much energy as possible to prolong system up time by dimming the screen lowering CPU frequency and so on StorAssure can help you conserve battery even more If StorAssure detects that the system is running on battery power StorAssure can automatically switch to the logging mode to reduce CPU and hard disk power consumption caused by backing up files in the background Once the power has been restored StorAssure switches back to the active mode and backs up the files that have been modified while the system was using battery power Caution Keep in mind that while in the logging mode StorAssure does not back up files This also means that only the last version of a file is added to the version archive once the logged file is saved Prior versions already in the archive are still available The first time StorAssure detects battery power you are prompted to activate this battery saving fea
99. rchive similar to the My Computer window in Windows To open the List view select View gt Backed up files list view from StorAssure s Views and Advanced Tools window S StorAssure List view Fie View Tools Window Help amp 1 8 amp Be BX Back up now Storage List view Tree view Expanded Refresh Wizards B Name Last backup time Rev Size 8 State Backup of C 27 Jan 2006 Fri 15 31 05 2 2 6M J Not backed up yet Y Backup of Aimfp03 27 Jan 2006 Fri 15 31 28 0 0 0K Not backed up yet 4 Backup of AimFsO2 26 Jan 2006 Thu 16 36 16 1 8 4M df Backed up StorAssure User s Guide Other Views When you first open this view it shows the top level of the backup storage It includes local drives and network servers You can drill down by double clicking a drive or a folder to see the files backed up from this drive or folder Notes 1 The List view can be displayed in the Expanded mode In this mode the view shows the files in all subdirectories If you turn on the Expanded mode while at the topmost level of the backup storage you see all files backed up in the archive 2 You can select multiple files or folders in this view To do so hold either the Shift or Control key while clicking a file You can apply actions such as Delete or Restore to the selected files If an action is applied to a folder the action is applied to all files in the folder and its subdirectories Tree View You can browse the back
100. re files even if there is space available on the disk You can change this limit by double clicking the StorAssure icon in the Windows system tray and then clicking Change Backup Settings Select Custom and then go to the Storage tab Change the limit to a higher or lower number Finish the Setup Wizard and the changes take effect immediately Remove All Files in the Backup Archive Without an Original A8 Over time files will often reside in the backup archive which no longer have a corresponding original file This occurs when you delete or rename a file StorAssure retains a backup copy in case you later want to restore the file One way to make additional space is to remove all the files in the archive that no longer have a related original file Once this is done you cannot restore one of these deleted files StorAssure User s Guide File and Storage Properties To perform this operation double click the StorAssure icon in the Windows system tray icon and from StorAssure s main window click Views and Advanced Tools Then from the menus select Tools gt Advanced gt Delete gt If original deleted Remove Old Versions of Files in the Archive Normally StorAssure saves multiple versions of your work files To make more backup space if you want you can have StorAssure remove all older versions of files and keep only the most recent version To remove old versions double click the StorAssure icon in the Windows sy
101. reside in the z directory of the C drive y doc Selects all files that match y doc in any drive or directory y doc Selects files that match y doc in subdirectories but not in the root directory any drive xyz Selects all files and subdirectories in the xyz directory on any drive As you can see actions depend on wildcard placement For example a wildcard may limit directory or drive inclusion or it may indicate inclusion of every directory and drive The following examples illustrate the include exclude process Include Exclude DOC EXE XLS HLP C A CONFIG SYS SYS COM In this example StorAssure will save the CONFIG SYS file as well as the other data files System files with the extensions EXE COM SYS or HLP will not be saved Note that we were able to exclude the class SYS and still include a member by specifying C CONFIG SYS in the Include list Note Excluded and included filename parameters are not case sensitive Thus the files ABC123 DOC and aBc123 doc both match an exclude parameter ABC DOC Chapter 5 Using the Setup Wizard 33 Understanding Versioning Understanding Versioning StorAssure can store multiple versions of the same document to provide a history of changes You can define how many versions you want StorAssure to keep in the backup archive How It Works StorAssure versions are numbered from 0 to N 1 where 0 designates the version and N is the numbe
102. s of such a situation is when your system has crashed and you have lost everything on the hard disk After you have reinstalled your operating system and installed StorAssure you will not see any files stored on your spanning disks To restore files from any disk you need to add them first Another example is when you have completely lost your system and want to restore a file using another machine with StorAssure installed Obviously the copy of StorAssure installed in that machine does not know anything about files backed up from your original computer Using the Adding a disk option allows you to see and restore files backed up on your spanning disks StorAssure User s Guide Limitations and Potential Problems To add a disk simply insert the disk in the drive StorAssure is configured to back up files to and click Add in the Removable Media Manager After StorAssure has scanned the disk you will be able to see and restore files stored on it Caution If the name of the disk you want to add is used for another disk StorAssure does not allow you to add the disk Before adding the disk you need to rename the disk that uses its name first If that disk is stored on a CD or DVD it cannot be renamed To resolve the problem you need to remove that disk see the next section and then add the disk you want to restore files from Once you have restored the files remove the disk and add the original disk back Caution When you add a disk it
103. sssssssssecsscsesssssecserseeseeeee 55 The Mechanics of the Spanning Mode cccccscsesesessesesetesetseseseeseees 55 Activating Spanning Mode ccccccccccssssscsesesesecsesesesesetessesesesetecseseseaees 59 Using the Spanning Mode c c ccccccsesssssssscsesesesececsesesesesecsesesesenecsesenes 60 Creating the First Spanning Disk cccccccscssscsesesesessesesetesesersesenes 61 Forcing Files to be Transferred to Removable Media cccceeee 62 When the Current Spanning Disk is Full ccccccccseseseseseeeeseesesees 63 If StorAssure cannot Find the Current Spanning Disk ccc000 63 Spanning Strategies cececccesecsseesseeeececseeesseeeeeeeeeeseeseeeeeeeeneessees 65 Always Create a New Spanning Disk ccccccccsssscsesesesesseseseseseeees 66 Use a Pool of Spanning Disks c cccccccscsesescesesesetesetseseseeserseseaes 66 Using Recordable CDs or DVDS ccccccsssssseseseseseseeseseseseeseseseseseeeeeeses 68 Burning an Mage es sical ara A Rae ean ee ea 68 vii viii Using Multi session CDs or DVDs ccccsssssssssseseseseeeecseseseseseesesenes 69 Managing Removable Medig cccccsccscscsesssssesseseseseeecseseseseeesssseseaees 70 Scanning Diskes sema ea a euetenices eco aR 71 Verifying Disks agisse a A AT S E 71 Renaming a Disk ccccccsssssssesesesssssscsesesesesseesseseseseecsesesseseeeeeees 72 Adding a Diskos re eS ee r A AA R EE 72 Removing a Disk cccc
104. stem tray and from the main StorAssure window click Views and Advanced Tools Using the Recent Activity view or any other view select files you want to remove old versions of From the menu select Tools gt Advanced gt Delete gt Old revisions Alternatively you can modify the number of versions StorAssure keeps for every file in the backup storage To do this select Change Backup Settings from the main StorAssure window select Custom setup and click the Storage tab Delete Unnecessary Files You can also delete unnecessary files to free up some space in the backup archive You need to be careful not to delete backup copies of files you may need To delete a file double click the StorAssure icon in the Windows system tray and select Views and Advanced Tools Open either a List or a Tree view of the backup storage and select the file or files you want to delete from the backup storage From the menu select Tools gt Advanced gt Delete gt Selected File and Storage Properties StorAssure works transparently in the background without intervention However sometimes you might want to look at recent events such as what files have been backed up and how much space they occupy The Recent Activity view lists all files that are scheduled for backup The total size and other backup archive values are located in the Storage Properties dialog More detailed information is available in the File Properties dialog for individual files Cha
105. t to continue fa D Name Last backup t ents and Settings 17 Wl autoSave2Manual doc 27 Jan 2006 F Users u23032 Application Data Local Settings My Documents _ Adaptec Ref Buckys IO Current Proj MO Quartz F bo a Ver Last backup time Original Location A My Pictures ET 27 Jan 2006 Fri 15 45 1 9M Storage Personal zalService tworkService 511625 Sp a o al Cea Mark all files you want to restore as described in the previous section When you select a file in the top list the bottom list shows all available versions for this file By default the Restore Wizard selects the latest version to be restored If you want to restore an older version select the version you want to restore in the bottom list Note The Restore Wizard is resizable You can grab the bottom right corner of the window and make it larger This allows you to see more items both in the tree and in the list You can also move the vertical bar between the tree and the list The horizontal bar between the two lists can be moved as well Chapter 4 Restore Wizard 15 Recovery Steps from a Total Loss of Data If you need to restore older versions of many files you may want to consider letting the Restore Wizard preselect the version for you If you click Advanced you can specify how the Restore Wizard should select the version to restore StorAssure Restore Wizard x S Choose how the
106. t cbs seinere a A EN 22 Exclude List Vea sfcig teste sashes aout set aa a a 23 HONS Tab siere les Asie sth had aaan aE aa a Raa EA ATE sates 24 Storage Taba toriai desde a ER AA A DAS SRS 25 File Transfer Tabs icii aa ai a ai 27 Advanced Tabs nis eiiieaenii hararese mae AE ea o TRORA 28 Choosing a Backup Location ccccccccccsesessssseeseseseseeecseseseseescseseseseseees 30 Changing the Backup Location ccccccccsesssssscseesesesscseseseseeseseseseessesens 31 Understanding Includes Excludes cccccccssssssssesesssesscsesesesesecseseseeneees 32 How lt Worksin n E deus a ania Sass 32 How StorAssure Uses Wildcards scccssesssesseeseeneeeeeneneneneneneneenes 33 Understanding Versioning ccccsccsssssssssessseseeecsesesesesscsesesesetecseseseees 34 ONA IE WW GINS EEE E TE A T T 34 Using the Backup Organizer c cccccccscsesesesesscsesesesecsesesesesecseseseeeees 34 Backup All Filesii chohaittni tien e ied nis a 36 Back up All Files Except Certain Categories c ccccccsseeeseeseneeeeees 36 Select What to Back up From Your Existing Directories or Files 37 Back up Files Used or Created by Applications You Have Installed 40 StorAssure User s Guide Chapter 6 How StorAssure Works scsscsscsssssssssscccesseccecsecseceecserseecsesseseesee Al Modes of Operation c ccccccsccsesssscsescsessssessseseeseseseseseesesesesesesseeseseeees Al Status ICON ad wties ie ted cen a e erates a E 4
107. t directory of the drive selected in the list e Check the Enable the spanning mode checkbox to enable the spanning mode If you do not check this checkbox StorAssure stays in the standard mode and keeps the backup storage on one disk at the path shown in the Current location field e Enter the path to the temporary backup storage It has to be on a local hard disk However choose the location wisely following the instructions given in the Choosing a Backup Location on page 30 It increases the level of protection offered by StorAssure If you plan to use CDs or DVDs make sure there is enough free disk space as this location is also be used to hold the image of a CD or a DVD Chapter 7 Backing Up to Removable Media 59 Using the Spanning Mode e If you have chosen a CD DVD drive in the list you are asked to enter the maximum size of the CD DVD image StorAssure can create CD DVD Image Size You have enabled the spanning mode and chosen to back up files to a CD DVD drive Please specify the size of CD DVD images you want StorAssure to create You can modify this parameter later in Custom Storage settings CD DVD image size 550 mB NOTE Please use a value that is smaller than the maximum CD DVD size It is a good idea to leave at least 10 margin to accomodate all necessary directories and file system structures OK Cancel Help Caution When StorAssure prepares a CD DVD image it places many files in the image
108. tion Delay 30 sec M Display the splash screen at startup Interval 4 E sec When a setup program runs offer to suspend StorAssure Display wizard controls when StorAssure main GUI is open C Show small buttons in the toolbar hide read access errors F Back up a file only if it has been written to C Do not attempt to back up open files MV Ignore file time changes use with caution Use the lowest priority For background processing lower priority otherwise Delay StorAssure initialization It is possible to delay StorAssure initialization to speed the initial system startup and defer StorAssure until a short time later This delay allows the system to initiate programs applications and map network drives before loading the StorAssure software Default is enabled and set to 30 seconds Display the splash screen at startup StorAssure shows the splash screen at startup for the time specified If set to zero no splash screen is displayed Default is enabled and set to 4 seconds When a setup program runs offer to suspend StorAssure If checked StorAssure suggests switching StorAssure to the suspended mode when either Setup exe or Install exe is launched In the suspended mode StorAssure does not back up new or modified files It is a good idea to use this mode to avoid backing up files created by the setup program In most cases these files can be recovered by reinstalling the software from the original media
109. torAssure Setup Wizard This pane contains the list of files you do NOT want to be backed up You can edit the list manually or use Backup Organizer to setup the list automatically You can also launch Windows Exlporer and drag files or Folders here Exclude files Description Backup Temporary file Speed Disk info a Temporary file L Exclude files larger than 10 MB Prompt if the size of the file to back up exceeds the limit F Do not back up files from all removable media Backup Organizer Launch Explorer Exclude files This lists files that you do not want to back up You can use the wildcard characters and in a filename You can also include a path You can Add or Change files in this list and you can Remove files from the list Exclude files larger than Use this setting to specify the maximum file size to include in the backup process The default is 10 MB If you enter a zero value there is no limit to how large the file can be Prompt if the size of the file to backup exceeds the limit If checked StorAssure displays a confirmation dialog when encountering a file that exceeds the maximum file size Do not back up files from all removable media If checked StorAssure does not back up files from all removable media such as diskettes Zip disks and USB memory cards Note If you want StorAssure to back up files from removable media for example a USB memory card unch
110. torAssure TSID number Note If you have not registered the trial version you will be asked to register in order to receive a TSID number 5 Enter the Software Serial Number and Proof of Purchase Number then click Submit Note The Proof of Purchase Number was sent to you in an email when you purchased StorAssure To access the Software Serial Number launch StorAssure and go to Views and Advanced Tools gt Help gt About StorAssure 6 You will be given a Software License Key Launch StorAssure select Views and Advanced Tools from the StorAssure main menu screen and select Help gt Enter software license key Enter the license key and click OK StorAssure User s Guide ichapter3 Backup Wizard Use the Backup Wizard at any time to e Back up all existing work files e Back up all files on your local drives e Manually back up disks directories or groups of files To run the Backup Wizard double click the StorAssure icon in the Windows system tray and click Back up Files and Folders from the main StorAssure window Select the type of backup you want to make StorAssure Backup Wizard StorAssure automatically backs up your files as they are created or modified The Backup Wizard makes it easy For you to perform a backup of your existing files right now whether they have been modified or not Save existing work files from your local hard drives O Save all files From your local hard drives O Specify a custom grou
111. tore the backup storage you will not see this message Instead StorAssure automatically creates a disk image in the temporary backup storage Once the image has reached its maximum size you are prompted to burn the image on a CD or DVD For more information refer to the Using Recordable CDs or DVDs on page 68 Create disk If you want to create a new spanning disk simply insert an empty disk in the drive shown in the dialog and press Create disk From now on StorAssure keeps backing up files to this disk However you do not have to keep the disk in the drive all the time If StorAssure cannot find the disk in the drive you are prompted by a dialog described in the If StorAssure cannot Find the Current Spanning Disk on page 63 Chapter 7 Backing Up to Removable Media 61 Using the Spanning Mode 62 You do not have to use an empty disk If you have a disk with an existing backup archive you can insert this disk in the drive and click Create disk StorAssure scans the disk and shows you the list of backup archives stored on the disk S StorAssure m AutoSave has found the following backup archive s on the disk you j supplied Please select the archive you want AutoSave to use If you want to try another disk click Try again Backup location D Backup archive s found Disk name QASdisk3 WJ ASDisk5 C ASDisk2_Something QASDiskTest4 Select the archive you want StorAssure to back
112. ture You can also turn this feature on or off using the Options tab of the Setup Wizard Note If having your files backed up is more important to you than longer battery life it is recommended that you turn off automatic switching to the logging mode Chapter 6 How StorAssure Works 47 Allocating More Backup Space Allocating More Backup Space If you have a limited amount of space for backups it can run out of space as you create and expand your work files Should this occur a dialog box appears to explain the situation At this point you can do one or more of the possible actions shown below e Allocate more space for the backup e Change the maximum size limit in StorAssure e Remove all files in the backup archive that no longer have an original files you previously deleted e Remove old versions of files in the archive e Delete unnecessary files from the backup archive Allocate More Space for the Backup If your backup archive is on a network your network administrator may have a set limit on the amount of space you are allowed See if the administrator can increase your space allocation If your backup archive is on a local hard drive you may need to consider a larger drive or remove other unneeded files that reside on the same drive Change the Maximum Size Limit StorAssure has two settings that control the maximum size of the backup archive When the archive reaches its maximum size StorAssure will not back up mo
113. u can choose to exclude a file located in an included directory To do so mark the file with a big red minus You can also exclude an entire subdirectory of an included directory In that case all existing and new files in this subdirectory and its subdirectories are excluded e You can choose to include a file located in an excluded directory To do so you need to mark this file with a big green plus However it is impossible to include an entire subdirectory of an excluded directory To include a subdirectory you must explicitly include every file in it StorAssure User s Guide Using the Backup Organizer The Backup Organizer shows existing directories and files on your computer The top level displays all drive letters To find a particular file or a directory just drill down the tree Caution If you want StorAssure to back up files in special Windows folders such as Desktop and My Documents you need to find their exact disk location In most cases they are stored in your user profile directory The Backup Organizer does not show mapped network drives Instead it converts them into UNC names For example if a network path Server Resource is mapped to a drive Z you will not see z in the tree The top level of the tree will include an item named Server There will be a sub item with the name Resource All files on z drive are shown under this item If you mark the Resource item with a big green plus all files in this networ
114. ull backup so this method may not be appropriate for you For those who do not perform a full backup you can still recover from a major loss by re installing your operating system and applications from their original CDs In either case when your system is functioning again with your applications use StorAssure to restore your critical work files Chapter 1 Introducing StorAssure 3 Full Backups A StorAssure User Guide ee ichapter2 Installing StorAssure Before installing StorAssure verify that the following system requirements are met e You must have one of the following Windows operating systems running on your computer 98 Me NT 2000 XP or 2003 Vista e Your computer must have at least 12 MB free disk space Quick Installation Installing StorAssure takes only a few minutes Follow these steps 1 Insert the StorAssure CD into your CD ROM drive The installation screen appears If it doesn t then From the Start menu select Run Then type d setup exe and press Enter Use the letter of your CD ROM drive in place of d 2 Follow the onscreen instructions As part of the installation the Setup Wizard prompts you to specify your backup location and options If you are unsure of any option we recommend selecting the default choice Chapter 3 on page 9 explains the Setup Wizard and the options available You can run the Setup Wizard at any time to change your backup options 3 Once the StorAssure files are
115. uments and S AT AutoSave2Manual doc 27 Jan 2006 gt All Users 5 bou23032 Applicatior Local Setting My Documen _ DO daptec DO Buckys MO Current MO Quar DO Fish DO Miscelan crs ne My Pictur S O Personal 5 LocalService J NetworkService I gt gt 5511625 v lt amp Show versions gt gt To mark a drive directory or file to be restored click the related box a check mark appears When all the selections have been made click Next Notes 1 You can also use the Space and Insert keys to select deselect files and directories 2 The Restore Wizard is resizable You can grab the bottom right corner of the window and make it larger This way you can see more items both in the tree and in the list You can also move the vertical bar between the tree and the list The next dialog prompts you to specify the location where you want to restore the files You can restore the files to the original location or specify a new drive and directory StorAssure User s Guide Restoring Older Versions Restoring Older Versions You can use the Restore Wizard to restore an older version of a file or files If you want to do so choose Select specific drives directories or files at the first page of the Restore Wizard and click Next At the next page click Show versions to open the version selection list StorAssure Restore Wizard Check all items you wish to restore and press Nex
116. up files to and click OK StorAssure scans this backup archive to add the files stored there to the backup storage Then it starts backing up files to this backup archive Postpone If for any reason you do not want StorAssure to create a spanning disk select Postpone In this case StorAssure continues backing up files to the temporary backup storage but does not try to transfer them to removable media until the next reboot If you want StorAssure to resume transferring files without rebooting your system right click on the StorAssure icon in the Windows system tray and select Back up all pending files now Forcing Files to be Transferred to Removable Media Usually StorAssure automatically transfers files from the temporary storage to removable media according to the settings set in the File transfer tab of the Custom setup By default it is configured to transfer files once an hour However in some cases you might want to force any pending files to be transferred immediately for example if you are about to disconnect your laptop from the docking station and go on a long trip The easiest way to force files to be transferred is to right click on the StorAssure icon in the Windows system tray and select Back up all pending files now First StorAssure tries to back up any pending files and then transfers files from the temporary backup storage to removable media StorAssure User s Guide Using the Spanning Mode When the Curre
117. up files you work on is to be able to restore them if you lose the file due to a system crash or hard disk failure Thus the backup location should be chosen so that the chances of destroying both the original files and the backup are as remote as possible The further the original files and the backup are separated the better the protection A backup storage location is simply a folder StorAssure uses it to store backed up files If the folder does not exist StorAssure automatically creates it However if the backup location path is an invalid path for example uses an invalid drive letter or contains invalid characters StorAssure cannot create it and will report an error When choosing the best location for your backed up files consider these factors e Use a short path name for backup location The shorter the better Preferably the path name of the backup location should not exceed 10 20 characters The reason for this is because the path of the backup copy includes both the original path and the backup location Windows imposes a limit on the length of any file in the system In most cases the path length cannot exceed 260 characters As a result of this limitation StorAssure can not back up files with path names that exceed the Windows limit Backed up files are organized in several sub folders named X0 X1 X2 and so on The directory structure underneath every X directory resembles the original directory structure of the back
118. up storage using an Explorer like view with a tree on the left and a list on the right This view is available under the View menu and as a separate button in the toolbar S StorAssure Tree view C DE Fie view Tools Window Help 8 amp WJ amp Bee BB XN Back up now Storage List view Tree view Up Expanded Refresh Wizards 0 Backup of C A Name Last backup time l Documents and Settir M Documents and Settings 27 Jan 2006 Fri 15 32 36 a ae CO localview 27 Jan 2006 Fri 09 09 59 tT Program Files LO Program Files 27 Jan 2006 Fri 14 48 48 aO WINDOWS 7 Y Backup of Aimfp03 7 Backup of AimFso2 TO wInpows 27 Jan 2006 Fri 15 32 46 Every item in this view has a small check box on the left Click on it to select files in the backup storage The selection does not have to be in one directory you can select files across the entire backup archive Once you have selected several files you can apply different actions to all of them Caution The current item in the tree or in the list is usually highlighted with a blue background Note that in the tree view most commands such as Restore Back Up or Delete are applied to items marked with the checkbox on the left They are not applied to the highlighted item if it is not checked Also if there are no checked items these commands are unavailable Note The Tree view can be displayed in the Expanded mode In this mode the view shows the files in all subdirect
119. use the Setup Wizard to customize the types of files you want to include in the backup process StorAssure User Guide Backup Practices Backup Practices With StorAssure installed and running the most valuable information on your computer your work files are protected As you work whenever you save an item you are working on a copy is saved to the backup archive To increase data safety it is good practice to periodically save any open working items For example if you are editing a document you might want to Save every 20 minutes or so This reduces the chance that you have a significant amount of work being held in the computer s temporary memory Should the power fail or another critical event occur remember that your work in the computer s memory is lost Only the information saved to the disk is retained When you select Save a copy is transferred from the computer s memory to the hard disk Shortly thereafter StorAssure makes a second copy to protect you against loss of the primary copy Full Backups StorAssure does not normally perform a full backup If you use special backup hardware and software we strongly recommend you continue to perform a full backup on a periodic basis A full backup may save you time should your hard disk fail or a large amount of data on your disk become corrupted You can also use StorAssure to perform a full backup Keep in mind that most people do not have enough disk space to perform a f
120. ve or removable media Backup The process of saving files to the archive location e Compression When files are copied to the archive the files are compressed if possible to save space Compression looks for duplications that can be temporarily removed When a compressed file is restored the file is decompressed in a way that makes it identical to the original file saved This feature can be turned off if desired Exclude list The Exclude list records those files and extensions that you do not want StorAssure to back up Also see Include list Snap Server StorAssure User Guide 1 How StorAssure Works Full backup This process saves every file on your system to special hardware such as a tape device StorAssure does not normally perform full backups and avoids the need for special hardware by only saving your most valuable files those that you create and modify Include list This is a list of files and extensions that StorAssure saves to the archive provided they do not appear in the Exclude list Restore The process where one or more files is copied from the archive back to the original file location or to a new location Version Each time you save a modified file it is saved to the archive without destroying the previously saved copy Each new save creates a version of the file Typically StorAssure saves up to five versions of a file after which the oldest version is erased to make room
121. ws If the Software is acquired under the terms of a GSA contract use reproduction or disclosure is subject to the restrictions set forth in the applicable ADP Schedule contract If the Software is acquired under the terms of a DoD or civilian agency contract use duplication or disclosure by the Government is subject to the restrictions of this Agreement in accordance with i C ER 12 212 of the Federal Acquisition Regulations and its successors and 49 C ER 227 7202 1 of the DoD FAR Supplement and its successors 12 General You acknowledge that you have read this Agreement understand it and that by using the Software you agree to be bound by its terms and conditions You further agree that it is the complete and exclusive statement of the agreement between Adaptec and you and supersedes any proposal or prior agreement oral or written and any other communication between Adaptec and you relating to the subject matter of this Agreement No additional or any different terms will be enforceable against Adatpec unless Adaptec gives its express consent including an express waiver of the terms of this Agreement in writing signed by an officer of Adaptec You assume full responsibility for the use of the Software and agree to use the Software legally and responsibly This Agreement shall be governed by California law except as to copyright matters which are covered by Federal law This Agreement is deemed entered into at Milpitas California by both parti

User`s Guide - Overland Storage Support

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