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1. eee eese eese e esee eene enne nnne nnn n nnn nnn nnn n nn nnne nnn nn 7 Figure 5 Auxiliary Power CONMMECTION 11 ccccccccssseeeeneeeseneeeeneeennneeeeseeeeeeeeeeennoeeesesseeeeeeeseeneeasessaeeesessseneones 8 Figure 6 8 Customer Battery Replacement eeeseeeeeese esee eene nennen nen 9 10 TABLE OF TABLES Table 1 Customer Button ODO AO napa quss aun u E inq p Dues xe dxQR Suse AF xHP UU M SE EUPS UP NNNM ETE RR SURE VMuE SEINE TEuEUUE 7 Table 2 LED elle RTT PTT HET CER T 7 ET STE doo EEN 8 T ple F SDCCIICALIONS 11 CyberPower ATT3612V3S Leave Behind Manual Page 2 of 11 ATTACHMENT A Page 12 of 33 ATTACHMENT A 1 PRODUCT INTRODUCTION 1 1 General Description The ONT BBPSU Optical Network Terminal Uninterruptable Battery Backup Power Supply Unit is designed to be mounted inside a customer premises and provides power to the ONT The Optical Network Terminal ONT is an equipment box typically installed on the outside of your home where the fiber network terminates and the inside wiring for your home originates The BBPSU supports wireline voice communications services by converting 120 230Vac to 12Vdc AT amp T supplies the initial backup battery for the BBPSU to the first resident of the premises where AT amp T services are installed All subsequent backup batteries are the responsibility of the customer at the
2. ATTACHMENT B General battery information General battery information General battery information http www att com u and Owners manual http www att com u verse explore battery backup jsp http www att com u verse explore battery backup jsp Owners manual verse explore terminal Owners manual www belkin com gatewaybattery backup jsp http www fibersafebattery com ATTACHMENT B Page 8 of 19 ATTACHMENT B Battery Backup page RG and iNID URL http www att com u verse explore battery backup jsp AT amp T U verse Battery Backup AT amp T U verse Voice like other Voice over Internet Protocol Voice over IP or VoIP services requires electrical power at your home to operate Depending on your service address your AT amp T U verse Voice service will include either a Residential Gateway Battery Backup Unit BBU or an iNID Power Supply Unit IPSU Residential Gateway with Battery Backup The RESIDENTIAL GATEWAY RG is located inside your house and uses electrical power to deliver all your U verse services The battery backup for the RG must be installed inside your house near the RG and be easily accessible The RG battery backup supplies power for your AT amp T U verse Voice service it does not supply power for cordless phones and it does not supply power for your network interface device or ONT typically located on the outside of your home which may also require battery backup power for your AT amp T U
3. Standby Power Plugs Information regarding where replacement batteries can be purchased is listed below Locations where batteries are available are subject to change Replacement Battery Model Number GS Battery USA Inc PX12072 HG Consumer Batteries are commercially widely available at retail locations such as GS Battery USA Inc 800 472 2879 AT amp T recommended provider www gsbattery com Batteries Plus Radio Shack ATTACHMENT B Page 17 of 19 ATTACHMENT B Sears Amazon via Internet Determine the Power Supply Unit PSU type On the front of Power Supply Unit PSU is a label that shows the Serial Number designated by S N If the S N starts with DAE this is a Delta PSU If the S N starts with CYB this is a CyberPower PSU Two models that look the same are the APC PowerShield PSUs To determine the model number loosen the screws in the battery compartment located at the bottom left of the PSU lift the PSU up and look at the model number on the back of the unit How to determine when to replace your ONT battery Delta One Piece PSU There are status lights on the front right of the Delta One Piece PSU Refer to the Replace Battery and Missing Battery status lights The Replace Battery status light will be red if the battery needs to be replaced An audible alarm will also sound with one beep every 15 minutes when the battery needs to be replaced When the power supply begins using battery power it wi
4. d IMATINTENA NCE os TABLE OF FIGURES Figure 1 DC UPS Power Supply and ONT System Configuration euer eere Figure 2 Warning UE M Figure 3 DC UPS Front Panel LEDS and Control ons iura p tx uk pu cx ERu KENE EA cake kn ktu C siu iE C Rura uh Figure 4 DC UPS Front Panel LEDS sssrini eege Eu EEN ENEE Figure 5 Battery Replacement ssai ee Ee Table 1 Customer Button Operation eee eee e eec e see eee nenne nnne nene nnn nnn nn nana mnnn nnne nnmnnn nhan nnne Table 2 LED Indicators EE tet eeeesae cen ennen mnnn nnmnnn ennenen Table 3 Audible Alarm EE Table 4 Audible Alarm ACHONS EEN ATTACHMENT A DC UPS Operation Manual Rev 1 0 ATTACHMENT A Page 4 of 33 Page 2 of 8 ATTACHMENT A 1 PRODUCT INTRODUCTION 1 1 General Description The DC UPS ONT Uninterruptable Power Supply with Battery Back Up Unit is designed to be mounted inside a customer premises The DC UPS converts 120 230Vac to 12Vdc and provides four to eight hours of backup battery power for lifeline POTS and Ethernet services in the ONT Alarm outputs are available on the DC UPS to monitor the status of the backup battery On Low Faulty Missing The DC UPS indicates its status to the resident with LEDs and audible alarms and to the outdoor ONT by a signal return connection 1 2 Components The DC UPS consists o
5. e The iPSU contains a small battery It is a FiberSafe 12 VDC 12 Ah Sealed Valve Regulated Lead Acid VRLA battery The used battery must be properly recycled e The iPSU battery is intended for installation and operation in a controlled environment i e inside the garage area free of conductive contaminates e No user serviceable parts exist inside the iNID Refer any repair issues only to qualified technicians Information regarding where replacement batteries can be purchased is listed below Locations where batteries are available are subject to change Replacement Battery Model Number EnerSys FiberSafe12 Consumer batteries are only available for purchase from EnerSys at 1 866 327 5755 or www fibersafebattery com How to determine when to replace your iPSU battery When the battery needs to be replaced a chirp sounds intermittently unless you press the button to silence it for 12 hours The chirp resumes after 12 hours if the battery is not replaced Flashing red indicates that the battery needs to be replaced Solid green indicates that the batter is installed and functioning properly Off indicates that no battery is installed Note The BATTERY indicator works properly only when the iPSU is connected to and communicates with the outside unit ATTACHMENT A Page 32 of 33 ATTACHMENT A How do I replace the iPSU battery Use a Phillips screwdriver to unfasten two screws one on each side securing the power
6. 11 ATTACHMENT A atat AT amp T U verse U verse Voice Back up Power for RG amp ONT Historically telephone service has been powered by electrical power within the telephone network Your AT amp T U verse Voice service including 911 dialing requires electrical power and will not function during a power outage without battery backup power at your premises therefore you must at all times maintain a working backup battery for both your Residential Gateway RG and Optical Network Terminal ONT if applicable please see below at your premises You are solely responsible for monitoring the RG and ONT if applicable backup batteries to determine when they require replacement and replacing and recycling used batteries in accordance with manufacturer or vendor directions You are solely responsible for obtaining and maintaining backup batteries or other sources of power for any cordless phones you use with your U verse Voice Service AT amp T shall have no liability for the failure of your service to function during a power outage including failure due to the absence or insufficiency of battery backup power In the event of a power outage you should ensure you have one corded single line touchtone phone connected directly to the AT amp T U verse Residential Gateway or your in home wiring and the RG Battery Backup connected to the RG Rotary pulse phones do not work with AT amp T U verse Voice service If you connect more than one corde
7. CL o m z O T n Ta 2 H O zZ O Q Figure 2 Warning Label DC UPS Operation Manual Rev 1 0 Page 5 of 8 ATTACHMENT A Page 7 of 33 ATTACHMENT A 3 OPERATION 3 1 Control VOIR HE NH IWERT VAR SIM RMB ee PIM AACS Q AG K Kaiia h Chii DE t E GER EAE POWES Q HATTERY u o9 to M at amp t Os Gmem H SEN pc Em E Pe e a n lt or be we e am x i P WM o Mi xe esch we P d P Wt ca A va oF Ba S Pd sg ar Es LAUER U T Cs Ta Kg a AU c k H Figure 3 DC UPS Front Panel LEDs and Control One user control is present in the form of one blue button on the front cover of the DC UPS This alarm silence button will quiet the audible alarm for 24 hours After 24 hours the alarm will reactivate if the fault condition has not been corrected Function Symbol Type Location Alarm Push Front Press amp hold 1 2 seconds to mute alarm for 24hrs Silence Cover Table 1 Customer Button Operation DC UPS Operation Manual Rev 1 0 Page 6 of 8 ATTACHMENT A Page 8 of 33 ATTACHMENT A 3 2 Operational LEDs cw O POWER LOW TH en MISSING o ALARM p SILENCE Figure 4 DC UPS Front Panel LEDs Four status LEDs ar
8. Date Filed Received Stamp by CPUC Industry Division CALIFORNIA PUBLIC UTILITIES COMMISSION Advice Letter Filing Summary Sheet PAL Date AL served on parties July 20 2010 Company Name AT amp T California CPUC Utility Number U 1001 C City State ZIP San Francisco CA 94105 DW E ee NH Carrier of Last Resort See D 96 10 066 sja Requested Filing 37837 PR tes July 202010 ALTier I X un ml Email Address No Tariff regtss att com 415 778 1299 Sheets 0 Name email address amp Phone and FAX numbers are Required for Filer Filer Certif Tariff Schedules N A Keyword Compliance Contract For Contract Keyword Type Government DW Other Cd Date Executed Total Rev Subject of filing Service s included Backup Power Customer Education Authorization for filing Resolution f Decision etc D 10 01 026 Affected services Other services affected pending or replacement AL filings Rate Element s affected and change Non recurring and or recurring Customer Notice Required if so please attach Notes Comments Other information amp reference to advice letter etc File Protest and or Correspondence to Director Communications Division 505 Van Ness Ave San Francisco CA 94102 GRC LEC Cost of Service LEC Carrier URF Carrier Uniform Regulatory Framework Carrier see D 06 08 030 D 07 09 019 OTHER Wireless CMRS Carrier and if you h
9. Voice battery backup unit go to att com newbattery See next page for materials found at att com newbattery ATTACHMENT B Page 5 of 19 ATTACHMENT B Master Battery Page URL att com newbattery U verse Voice Back up Power for RG ONT amp iNID Historically telephone service has been powered by electrical power within the telephone network Your AT amp T U verse Voice service including 911 dialing requires electrical power and will not function during a power outage without battery backup power at your premises therefore you must at all times maintain a working backup battery for both your Residential Gateway RG Optical Network Terminal ONT if applicable please see below and Intelligent Network Interface Device iNID at your premises You are solely responsible for monitoring the RG ONT if applicable and iNID backup batteries to determine when they require replacement and replacing and recycling used batteries in accordance with manufacturer or vendor directions You are solely responsible for obtaining and maintaining backup batteries or other sources of power for any cordless phones you use with your U verse Voice Service AT amp T shall have no liability for the failure of your service to function during a power outage including failure due to the absence or insufficiency of battery backup power In the event of a power outage you should ensure you have one corded single line touchtone phone connected directly to
10. amp T Intellectual Property ATTACHMENT A Page 29 of 33 ATTACHMENT A atat AT amp T U verse U verse Voice Back up Power for iNID Historically telephone service has been powered by electrical power within the telephone network Your AT amp T U verse Voice service including 911 dialing requires electrical power and will not function during a power outage without battery backup power at your premises therefore you must at all times maintain a working backup battery for the Intelligent Network Interface Device iNID at your premises You are solely responsible for monitoring the iNID backup battery to determine when it requires replacement and replacing and recycling used batteries in accordance with manufacturer or vendor directions You are solely responsible for obtaining and maintaining backup batteries or other sources of power for any cordless phones you use with your U verse Voice Service AT amp T shall have no liability for the failure of your service to function during a power outage including failure due to the absence or insufficiency of battery backup power In the event of a power outage you should ensure you have one corded single line touchtone phone connected directly to your in home wiring Rotary pulse phones do not work with AT amp T U verse Voice service If you connect a cordless phone it will not function without a separate battery backup and not all cordless phones are so equipped You should not connect
11. battery This alarm will continue until the unit performs a forced shutdown when the battery is depleted The red LED on the front panel will flash and ATTACHMENT A Page 24 of 33 ATTACHMENT A the audible alarm will sound every two seconds when the battery needs replacing This alarm warns that the battery has reached the end of its useful life and the user must replace the battery as soon as possible to ensure proper operation of the RG battery backup How do I replace the RG battery Remove the battery door on the rear of the device Disconnect the RG Battery Backup from power and any connected devices Remove the battery from enclosure remove the wire connections from the battery Connect the new battery black to black red to red place the battery into the enclosure Securely reconnect the battery door Battery 77 degrees F Type Rating 12V 7 2Ah F2 Faston connectors and a size not to exceed 5 94 Length x 2 56 Depth x 3 7 Height Typical Battery Recharge Time 18 hours for a new and fully depleted battery at normal indoor temperature Typical Backup Time 4 hours With a new fully charged CSB or YUASA branded battery or other battery recommended or supplied by Belkin with one corded single line touchtone phone connected to the AT amp T U verse Residential Gateway directly or through your in home wiring and with no other equipment and no service other than AT amp T U verse Voice service drawing power
12. black Faston Figure 8 terminals observing correct polarity then reconnect the two position locking connector b Slide the battery back into the compartment and make sure it latches c Replace door and close Battery Type The battery is a standard sealed lead acid battery rated at 12Vdc 7 2Ah When required the battery may be replaced with an approved 12Vdc 7 2Ah battery Batteries are considered HAZARDOUS WASTE and must be disposed of properly Most retailers that sell batteries collect used batteries for recycling CyberPower ATT3612V3S Leave Behind Manual Page 10 of 11 ATTACHMENT A Page 20 of 33 SPECIFICATIONS Input Power Cord On Battery Output Voltage Efficiency at 75 Max Load tery Type Typical Recharge Time Replaceable Lightning Surge Protection in Fill ech KI Physical Maximum Dimensions LxWxD in Weight Ib Operating Temperature Max Operating Elevation ATTACHMENT A ATT3612V3S 100Vac 240Vac Universal Input NEMA 5 15 3 Prong Power Cord Earth Grounded 12Vdc gt 75 sealed Maintenance Free Lead Acid Battery 12Vdc 7 2AH x1 Yes Yes 9 37 x TAB x 3 39 1 73 20 C 55 C 4 F 131 F with excursions to 65 C 0 95 noncondensing within enclosure 10 0008 3 000m 50 0008 15 000m 20 C 55 C PF 131 F Table 4 Specifications CyberPower ATT3612V3S Leave Behind Manual ATTACHMENT A Page 21 of 33 Page 11 of
13. corded single line touchtone phone connected to the AT amp T U verse Residential Gateway directly or through your in home wiring and with no other equipment and no service other than AT amp T U verse Voice service drawing power from the RG Battery Backup Actual results will vary depending among other things on battery age usage patterns and environmental conditions Additional Limitations ATTACHMENT B Page 11 of 19 ATTACHMENT B Please note that AT amp T U verse Voice will work only in your home You will not be able to make any calls including 911 calls from any other location even if you move the Residential Gateway RG or an external Telephone Adapter TA to the new location For more information see the owner s manual www belkin com gatewaybattery INID with Battery Backup INTELLIGENT NETWORK INTERFACE DEVICE iNID includes three components a unit typically located on the outside of your premises or in your garage where AT amp T s network terminates the outside unit a home networking hub which provides wireless networking capability and is located inside your premises the inside unit and a power supply unit typically located in a sheltered area either inside your premises or in an attached structure garage closet or basement iPSU The iPSU includes a backup battery and usually will be located near where power comes into your home The iPSU must be located within 100 feet of where AT amp T s networ
14. corrosive e Batteries may produce explosive gases Keep all open flames and sparks away from batteries e Batteries contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Battery post terminals and related accessories contain lead and lead compounds Wash hands after handling California Proposition 65 e Wear protective clothing and eye protection whenever installing maintaining servicing or replacing batteries e lf any battery emission contacts the skin immediately and thoroughly wash with water Follow approved chemical exposure procedures DC UPS Operation Manual Rev 1 0 Page 4 of 8 ATTACHMENT A Page 6 of 33 ATTACHMENT A e Neutralize any spilled battery emission with the special solution contained in an approved spill kit or with a solution of one pound Bicarbonate of soda to one gallon of water Report chemical spills and seek medical attention if necessary e Never use un insulated tools or other conductive materials when installing maintaining servicing or replacing batteries e A battery showing signs of cracking leaking or swelling should be replaced immediately with a battery of identical type and rating 2 3 Safety Warning Label The AC power cord is supplied with the warning label DO NOT UNPLUG Power Supply for Voice 911 Dialing and Battery Charging attached to the cord for Voice 911 Dialing and Battery Charging 2 e
15. date that the advice letter was filed On or before the day that the protest is sent to the Telecommunications Advice Letter Coordinator the protestant must send a copy of the protest to Eric Batongbacal 525 Market Street 1944 San Francisco CA 94105 fax number 415 543 3766 If this advice letter was served via e mail the protest must be served to AT amp T California via e mail at regtss att com To obtain information about the Commission s procedures for advice letters and protests go to the Commission s Internet site www cpuc ca gov and look for document links to General Order 96 B Yours truly AT amp T California Z Executive Director Attachments AT amp T California Advice Letter Service List Via U S Mail Shascom 9 1 1 Joy Willis Operations Manager 3101 South Street Redding CA 96001 Shascom 9 1 1 Kathy Galey Systems Administrator 3101 South Street Redding CA 96001 Via e mail Bill Wallace VerizonWireless com kchalm dwt com kevin saville frontiercorp com carrie cox chartercom com rex knowles xo com cinta putra 3nonline com marc ladin 3nonline com PHILILLINI aol com jesus g roman verizon com elaine duncan verizon com lgx cpuc ca gov ndw cpuc ca gov cmailloux turn org rcosta turn org DavidJMiller att com Kristin L Jacobson sprint com maryliz dejong att com thomas selhorst att com stephen h kukta sprint com marg tobiaslo com ashm telepacific com pcasciato sbcglobal net jarmstrong good
16. minutes uu Indicates that the battery is disconnected or removed No Audible Missing Battery rea Table 2 LED Indicators CyberPower ATT3612V3S Leave Behind Manual Page 7 of 11 ATTACHMENT A Page 17 of 33 ATTACHMENT A 4 4 Auxillary Power Connection Figure 5 Auxiliary Power Connection Connection point for customer supplied DC input voltage shall be 12Vdc After depleting the on board battery capacity the ATT3612V3 S will utilize power from a valid and present external source The auxiliary power source supplies power to the load ONT in the event of AC input voltage failure and a depleted battery 4 5 Alarms There are audible and visual alarm signals to alert the customer to abnormal and or service affecting conditions present in the BBPSU cien Normal mra No Audible Alarm Condition normal Status Green Battery Battery Power Beeps once when On Battery LED on Green the AC input fails AC is off Battery is supplying the power Battery Power l l When the battery is nearly depleted the Battery pallgly Low Battery abe B EP OUr mee LED will flash and the audible alarm will beep 4 Power Flashing every two minutes Green times every two minutes The unit will perform a periodic battery test automatically without disrupting operation If the battery needs to be replaced the Replace Battery LED will be illuminated and the audible alarm will beep twice every three minutes Missing Missing Missi
17. not provide support for or be responsible for ongoing maintenance or management of equipment including the initial RG battery backup unit or the initial ONT backup battery if required provided to AT amp T U verse Voice customers If you have Internet Service you must provide battery backup power for your computer if you would like to have access to the Internet during a power outage For example your computer could be plugged into an Uninterruptible Power Source UPS available at certain home and electronics stores During a power outage to conserve battery power for necessary AT amp T U verse Voice calls DO NOT use any U verse service other than AT amp T U verse Voice during the power outage You should avoid making unnecessary calls and not use AT amp T Internet service AT amp T recommends that you use a corded phone with AT amp T U verse Voice during a power outage Cordless phones require electrical power to work and may not be equipped with backup batteries AT amp T also recommends that you always have an alternative means of accessing 911 during a power outage such as a cellular phone Portable generators with 120 volt outlets and extension cords will power the RG Battery Backup in the event of extended power outages See manufacturer details for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible P
18. supply battery cover Press down on the tension springs and pull to disconnect the battery cable connector from the battery cable Release the safety strap securing the battery Insert the new battery gently into the housing Connect the battery cable connector to the battery cable Secure the battery with the safety strap Replace the housing cover and fasten the cover with the two screws Battery 77 degrees F Type Rating 12V 12Ah Typical Battery Recharge Time 24 hours to 90 Typical Backup Time approximately 4 hours with a new fully charged battery Actual results will vary depending among other things on battery age usage patterns and environmental conditions If you need further assistance visit att com newbattery ATT1024100733 2010 AT amp T Intellectual Property All rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property ATTACHMENT A Page 33 of 33 ATTACHMENT B ATTACHMENT B ANNUAL NOTICE TRADITIONAL TELEPHONE SERVICE OVER FIBER TO THE PREMISES Bill page message BATTERY BACKUP INFO Your telephone service requires electrical power from your home to operate If a power outage occurs you will not be able to make or receive calls including 911 calls unless you have battery backup power You are responsible for maintaining battery backup power AT amp T supplies an initial backup battery for the first resident at a premises where AT amp T services are in
19. the event of extended power outages See manufacturer details for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible Power Sources UPSs and Duracell Standby Power Plugs ATTACHMENT B Page 9 of 19 ATTACHMENT B Residential Gateway RG and Battery Backup Unit BBU Backup Battery for RG AT amp T provides an initial RG battery backup unit with an initial backup battery for purchasers of AT amp T U verse Voice service When equipped with a new fully charged backup battery it will provide approximately four hours of battery backup power It takes approximately 18 hours to charge an initial backup battery after U verse Voice is installed and or after a replacement battery is installed at normal indoor temperatures For battery replacement and recycling information please call Belkin at 866 539 5791 or visit their website at www belkin com gatewaybattery Information regarding where replacement batteries can be purchased are listed below Locations where batteries are available are subject to change Replacement Battery Model Number Belkin F6C127xBAT China Storage Battery GP 1272 Yuasa NPW 36 12 Consumer Batteries are commercially widely available at retail locations such as Belkin website 866 539 5791 AT amp T recommended provider www belkin com gatewaybattery China Storage Batter
20. the iNID backup battery to any device other than the AT amp T U verse iNID or use it with any service other than your AT amp T U verse Voice service and you should always have an alternative means of dialing 911 such as via a cellular telephone The iNID backup battery will not power cordless phones home alarm panels or other equipment such as telecommunications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises Broadband Network AT amp T U Verse Voice is provided to you over a broadband Internet Protocol or IP network If there is a broadband network outage your AT amp T U verse Voice service will not function and you will not be able to make 911 calls with this service AT amp T recommends that you always have an alternative means of accessing 911 during a broadband outage such as via a cellular phone INTELLIGENT NETWORK INTERFACE DEVICE iNID includes three components a unit typically located on the outside of your premises or in your garage where AT amp T s network terminates the outside unit a home networking hub which provides wireless networking capability and is located inside your premises the inside unit and a power supply unit typically located in a sheltered area either inside your premises or in an attached ATTACHMENT A Page 30 of 33 ATTACHMENT A structure garage closet or basement iPSU The iPSU includ
21. to conserve battery power for making and receiving necessary calls you should avoid making unnecessary calls and not use AT amp T Internet service If you have AT amp T Internet or U verse Voice service s there are additional requirements for battery backup power for the Residential Gateway see Note 1 below Optical Network Terminal Backup Battery Replacement You are responsible for monitoring the backup battery and will need to replace it when necessary AT amp T shall have no liability for the failure of your service to function during a power outage including failure due to the absence or insufficiency of battery backup power For ONT battery replacement and recycling please contact GS Battery USA Inc at 1 800 472 2879 or www gsbattery com Be sure to have the battery model number available which is PX12072 HG The battery number is also located on the label on the side of the battery AT amp T does not supply replacement batteries You may also be able to purchase replacement batteries through other suppliers e g Batteries Plus Radio Shack and via the Internet from Amazon or Sears Batteries must be of the 12Volt 7 2 Amp Hour Variety with F2 Faston connectors and a size not to exceed 6 05 Length x 2 6 Depth x 4 05 Height Locations where batteries are available are subject to change Portable generators with 120 volt outlets and extension cords will power the PSU in the event of extended power outages See manufacturer det
22. verse Voice service to function If you have AT amp T U verse services voice high speed Internet and or TV you must also have battery backup power for the Residential Gateway for your AT amp T U verse services to function during a power outage AT amp T will not provide support for or be responsible for ongoing maintenance or management of equipment including the initial RG battery backup unit or the initial ONT backup battery provided to AT amp T U verse Voice customers If you have Internet Service you must provide battery backup power for your computer if you would like to have access to the Internet during a power outage For example your computer could be plugged into an Uninterruptible Power Source UPS available at certain home and electronics stores During a power outage to conserve battery power for necessary AT amp T U verse Voice calls DO NOT use any U verse service other than AT amp T U verse Voice during the power outage You should avoid making unnecessary calls and not use AT amp T Internet service AT amp T recommends that you use a corded phone with AT amp T U verse Voice during a power outage Cordless phones require electrical power to work and may not be equipped with backup batteries AT amp T also recommends that you always have an alternative means of accessing 911 during a power outage such as a cellular phone Portable generators with 120 volt outlets and extension cords will power the RG Battery Backup in
23. will be provided to new customers by the time the service is installed Attachment B hereto is a copy of the notice that will be provided to existing customers on or before October 18 2010 and annually thereafter AT amp T California s office for Disabled and Aging Customers will ensure that the material is available in formats its customers can utilize Copies of the material will be available in the languages in which AT amp T markets its residential services including Spanish Vietnamese Korean Chinese Tagalog Japanese Russian and Polish However to limit the size of the Advice Letter filing only the English documents are attached In compliance with General Order 96 B we are serving a copy of this advice letter on interested parties who have requested it We are also serving a copy on parties to Rulemaking 07 04 015 This advice letter with attachments may be viewed on AT amp T California s Web Site at https ebiznet att com calreq If there are any questions regarding the distribution of this advice letter call 415 778 1299 Anyone may object to this advice letter which was filed July 20 2010 by sending a written protest to Telecommunications Advice Letter Coordinator Communications Division 505 Van Ness Avenue 3rd Floor San Francisco CA 94102 3298 The protest must state specifically the grounds on which it is based The protest must be received by the Telecommunications Advice Letter Coordinator no later than 20 days after the
24. RENE KEREN KEREN 3 1 1 GENERAL DESCRIPTION e eneenenenennnnn nhe he nana uas KEEN ARRAS RR RR RR nnmnnn R4 Ryu sy sk aurae sers er ura 3 1 2 ere izle icis ESTNE TE EE 3 2 IMPORTANT SAFETY NOTES eege ee 4 2 1 ELECTRICAL WARNINGS ERKENNEN RER KEN IRRRR RR RR REA RRRRDRRRRSRRSASRRRA REN REN ARR Rau uaa R KN 4 2 2 BATTERY WARNINGS e eenenennannnunnnumh eaa sa IR RIA ARRA ARRAS RAN RASA RRSRSRRSRSRRASRRA RRRRSRRR ARR Rau Rau uar ura 4 2 3 SAFETY WARNING LABEL EE 5 3 POWER SUPPLY OVERVIEW asteeudeegugEueeeie eeneg beeueENege 6 3 1 OVER EW saree cece sere EEE E E EE 6 4 OPERATION WEEN 7 4 1 STARTUP 7 4 2 CONTROLS e C TELE 7 4 3 OPERATIONAL LEDS eege 7 4 4 AUXILLARY POWER CONNECTION cccecceccecceceeceecncenceuseeceeceeeeseeseeuseuseuseuseeseseuseeseesuseuseuseuseeseususeusees 8 4 5 Ebene 8 5 MAINTENANCE cc 9 5 1 MAINTENANCE MODE E 9 5 2 CUSTOMER BATTERY REPLACEMENT sccscesceecncceccecceceecuseuscuseecescuseuseaseesesenseuseuseusueeuseuseuseueessnseuees 9 6 SPECIFICATIONS EE 11 TABLE OF FIGURES Figure 1 CyberPower Power Supply and ONT System Configuration 3 i P P Warming Lael E 5 Figure 3 Unit Overview FFOTM E 6 Figure 4 Front Panel LED and Controls
25. ails for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible Power Sources UPSs and Duracell otandby Power Plugs Determine Power Supply Unit PSU Type At Your Home Refer To Images Below d didi E Delta One Piece PSU Delta Two Piece PSU CyberPower PSU eegen M APC PowerShield PSU s Two models that look the same refer to model numbers below ATTACHMENT B Page 2 of 19 ATTACHMENT B How to tell when to replace your battery Delta One Piece PSU There are status lights on the front right of the Delta One Piece PSU Refer to CET e ES the Replace Battery and Missing Battery status lights The Replace Battery ZOI status light will be red if the battery needs to be replaced An audible alarm will e also sound with one beep every fifteen minutes when the battery needs to be replaced When the power supply begins using battery power it will beep once D and then remain silent While running on battery power if the battery begins to run low the alarm will beep four times per minute The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply The Missing Battery status light will be green if no battery is connected to the power supply For more information see the owner s manual Learn More Delta Two Piece PSU 5 There are sta
26. amp T U verse services to function during a power outage as well as power for your terminal devices If you have Internet Service you must provide battery backup power for your computer if you would like to have access to the Internet during a power outage For example your computer could be plugged into an Uninterruptible Power Source UPS available at certain home and electronics stores iNID Power Supply Unit iPSU Reset Power Battory CEPS T t Silence Alarm Figure 1 Backup Battery for iNID Power Supply Unit iPSU AT amp T provides an initial iNID Power Supply battery backup unit for the first purchaser of AT amp T U verse Voice service All subsequent backup battery replacements are the responsibility of the customer at the premises If you are not the first purchaser of AT amp T U verse ATTACHMENT A Page 31 of 33 ATTACHMENT A Voice service you will not have an initial backup battery from AT amp T therefore you should check the iNID Power Supply for the presence and status of a backup battery and place replace if necessary For battery replacement and recycling information and to purchase replacement batteries please call EnerSys at 1 866 327 5755 or visit the website www fibersafebattery com e The iNID internal battery voltage is 12 VDC e Incorrect or substitute battery connection replacement creates a risk of explosion e The iNID battery is within the intelligent Power Supply Unit iPSU Figure 1
27. approved spill kit or with a solution of one pound Bicarbonate of soda to one gallon of water Report chemical spills and seek medical attention if necessary e Never use un insulated tools or other conductive materials when installing maintaining servicing or replacing batteries e A battery showing signs of cracking leaking or swelling should be replaced immediately with a battery of identical type and rating 2 3 Safety Warning Label The AC power cord is supplied with the warning label DO NOT UNPLUG Power Supply for Voice 911 Dialing and Battery Charging attached to the cord for Voice 911 Dialing and Battery Charging gt a a bes o D z a Se and A Z ken O Z O e Figure 2 Warning Label CyberPower ATT3612V3S Leave Behind Manual Page 5 of 11 ATTACHMENT A Page 15 of 33 ATTACHMENT A 3 POWER SUPPLY OVERVIEW 3 1 Overview Figure 3 Unit Overview Front 1 Control Buttons Alarm Silence 2 LED Indicators System Status Battery Power Replace Battery Auxiliary Power Source 3 Battery Input Power Connector 4 7 Pin Connector 5 AC Power Cord Inlet 6 Strain Relief and Cable Tie for DC Power Cable 7 Pass through Hole for DC Power Cable 8 Battery Release Latch 9 Battery Compartment 10 Cover CyberPower ATT3612V3S Leave Behind Manual Page 6 of 11 ATTACHMENT A Page 16 of 33 ATTACHMENT A 4 OPERATION 4 1 Start Up Make sure that
28. arnings Battery Warranty is top charge date plus thirty six months Replacement battery should be Model PX12072F2 HG Replacement battery can be ordered by contacting GS Battery at 1 800 228 7078 or www gsbattery com Danger of explosion if battery is incorrectly connected or replaced Worn out or damaged batteries are considered environmentally unsafe Always recycle used batteries or dispose of the batteries in accordance with all federal state and local regulations Any gel or liquid emissions from the sealed lead acid SLA battery contain sulfuric acid which is harmful to the skin and eyes Emissions are electrically conductive and corrosive Batteries may produce explosive gases Keep all open flames and sparks away from batteries Batteries contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Battery post terminals and related accessories contain lead and lead compounds Wash hands after handling California Proposition 65 CyberPower ATT3612V3S Leave Behind Manual Page 4 of 11 ATTACHMENT A Page 14 of 33 ATTACHMENT A e Wear protective clothing and eye protection whenever installing maintaining servicing or replacing batteries e H any battery emission contacts the skin immediately and thoroughly wash with water Follow approved chemical exposure procedures e Neutralize any spilled battery emission with the special solution contained in an
29. automatically self tests the battery to determine its remaining useful life No user intervention is needed If the unit detects a failed battery the Replace Battery LED indicator on the unit will light and the audible alarm will beep once every 15 minutes 4 2 Customer Battery Replacement Battery replacement is detailed on a label located inside the front cover of the DC UPS Remove the Battery 1 Open the front cover of the DC UPS by depressing the tab located at bottom of unit 2 Detach the Velcro and pull out the old battery 3 Disconnect the battery terminals amp of DC UPS 4 Remove the battery Install the Battery 1 Reconnect amp terminals to the new identical type battery 2 Install the new battery 3 Attach the Velcro and make sure the wires of the battery are free and not pinched by the battery or door 4 Close the door of the DC UPS Battery Removal Instructions 2 Pull Battery amp Disconnect Terminal md Sinh I 1 Connect Terminal 3 Attach Velcro Figure 5 Battery Replacement DC UPS Operation Manual Rev 1 0 Page 8 of 8 ATTACHMENT A Page 10 of 33 CyberPower ATT36A12V3S Leave Behind Manual EN C k atat Page 1 of 11 CyberPower ATT3612V3S Leave Behind Manual ATTACHMENT A Page 11 of 33 ATTACHMENT A TABLE OF CONTENTS 1 PRODUCT INTRODUCTION eeeeeeneneenu nnnm hnm KEREN KEEN KREE KEREN KKK KEREN KEN
30. available are subject to change Replacement Battery Model Number GS Battery USA Inc PX12072 HG Consumer Batteries are commercially widely available at retail locations such as e GS Battery USA Inc 1 800 472 2879 AT amp T recommended provider www gsbattery com e Batteries Plus e Radio Shack e Sears e Amazon via Internet Determine the Power Supply Unit PSU type On the front of Power Supply Unit PSU is a label that shows the Serial Number designated by S N If the S N starts with DAE this is a Delta PSU If the S N starts with CYB this is a CyberPower PSU Two models that look the same are the APC PowerShield ATTACHMENT A Page 27 of 33 ATTACHMENT A PSU s To determine the model number loosen the screws in the battery compartment located at the bottom left of the PSU lift the PSU up and look at the model number on the back of the unit How to determine when to replace your ONT battery Delta One Piece PSU There are status lights on the front right of the Delta One Piece PSU Refer to the Replace Battery and Missing Battery status lights The Replace Battery status light will be red if the battery needs to be replaced An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced When the power supply begins using battery power it will beep once and then remain silent While running on battery power if the battery begins to run low the alarm will be
31. ave email capability ALSO email to TD_PAL cpuc ca gov Protest also must be served on utility see utility advice letter for more information FOR CPUC USE ONLY Supv Analyst Resolution Required Due Date to ume l l v O Executive Action Resolution Req d S L TD Suspension on Analyst Completion Date O Comm Suspension on QN l Supervisor Approval Date Resolution No T AL Tariff Effective Date Rev 09 24 07 Notes II AT amp T California regtss att com 525 Market Street at ST Room 1944 i San Francisco CA 94105 2727 www att com July 20 2010 U 1001 C Advice Letter No 37837 Public Utilities Commission of the State of California This advice letter is filed in compliance with Ordering Paragraph 2 of Decision D 10 01 026 which requires facilities based providers of telephony services who provide service to residential customers using coaxial cable fiber optic cable or other technologies that require backup power on the customer s premises to file an information only compliance advice letter detailing their customer education programs that comply with D 10 01 026 including information and outreach Attached to this filing are copies of the materials that will be provided to the residential customers of AT amp T California who are provided telephony services using a technology that requires backup power on the customer s premises Attachment A hereto is a copy of the materials that
32. before the battery is fully charged the typical 4 hour battery backup time will be reduced Therefore you should not rely on battery backup power for at least 18 hours after your BBU or iPSU is initially installed or a replacement battery is thereafter installed During these periods especially and at all other times in general you should ensure that you have an alternative means of dialing 911 such as via a cellular telephone ATTACHMENT B Page 15 of 19 ATTACHMENT B Terminal Backup page ONT URL http www att com u verse explore terminal backup jsp AT amp T U verse Terminal Backup ONT Battery Backup If you have a Residential Gateway RG inside your premises you may also have an Optical Network Terminal ONT which is a box typically located on the side of your house or in your garage where AT amp T s fiber network terminates All of the following information only applies if you have an ONT Please refer to the pictures below to determine whether you have an ONT OPTICAL NETWORK TERMINAL Your AT amp T voice and Internet services require electrical power from your home to operate Electricity from your home powers the Optical Network Terminal ONT an equipment box where AT amp T s fiber network terminates and inside wiring for your home originates AT amp T provides a Power Supply Unit PSU for the ONT which can be placed within 100 feet of the ONT and is installed inside your home or garage AT amp T supplies an initial back
33. ce to work with your alarm panel during a power outage ATTACHMENT B Page 19 of 19
34. d phone it will use more power if you connect a cordless phone it will not function without a separate battery backup and not all cordless phones are so equipped If you have a monitored home alarm that uses AT amp T voice or Internet service as the communications pathway your monitored home alarm will not function during a power outage without battery backup power for your AT amp T voice or Internet service as applicable If you have a monitored home alarm you should never plug a multi line phone directly into the Residential Gateway it could interfere with the alarm signals You should not connect the RG battery backup to any device other than the AT amp T U verse Residential Gateway or use it with any service other than your AT amp T U verse Voice service and you should always have an alternative means of dialing 911 such as via a cellular telephone The RG battery backup will not power cordless phones home alarm panels or other equipment such as telecommunications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises Broadband Network AT amp T U Verse Voice is provided to you over a broadband Internet Protocol or IP network If there is a broadband network outage your AT amp T U verse Voice service will not function and you will not be able to make 911 calls with this service AT amp T recommends that you always have an alternative mean
35. e Delta_One_Piece_PSU pdf http www att com support media images pdf phone Delta Two Piece PSU pdf http www att com support media images pdf phone CyberPower PSU pdf http www att com support media images pdf phone APC PowerShield CP24U12 PSU pdf http www att com support media images pdf phone APC PowerShield CP27U13 PSU pdf Important Offer Details AT amp T supplies an initial backup battery for the UPS to the first resident of a premises where AT amp T services are installed All subsequent backup batteries are the responsibility of the customer at the premises If you have AT amp T U verse Voice service you should not use any U verse services other than AT amp T U verse Voice during a power outage to conserve ONT battery backup power for emergency calling Your AT amp T U verse Voice service including 911 dialing will not function during a power outage without both ONT battery backup power and Residential Gateway battery backup power AT amp T supplies a Residential Gateway Battery Backup unit with an initial backup battery for all new AT amp T U verse Voice customers For more information review Learn More about Residential Gateway with Battery Backup Note if your alarm company installs an IP based panel that will use AT amp T U verse High Speed Internet as the communications pathway you must ensure you have functioning battery backup power for your Residential Gateway and your ONT if you have one for your high speed Internet servi
36. e displayed on the front panel of the DC UPS The operation of the DC UPS can be assessed using these LEDs p LIGHT ON LIGHT OFF BLINKING LIGHT e BER NORMAL OPERATION AC POWER FAILURE INDICATOR Sx E gero LOW n LOW BATTERY CAPACITY DEFINITIONS BATTERY USING BATTERY POWER REACHED ABOUT 90 DISCHARGE wie Lum REPLACE REPLACE BATTERY Lt BATTERY SEE INSTRUCTIONS BATTERY OK CH MISSING WITHOUT BATTERY BATTERY INSTALLATION BATTERY OK Table 2 LED Indicators 3 3 Alarms There are audible and visual alarm signals to alert the customer to abnormal and or service affecting conditions present in the DC UPS 3 4 Alarm LEDs and Corresponding Audible Alarms mee Condition Buze Beeps ONCE during switchover to ON Battery Battery being discharged battery back up Low Battery Reached about 90 discharge Beeps 4 times per minute Replace Battery Battery failed self test Beep once every 15 minutes No battery installed or batter None Missing Battery dee y Table 3 Audible Alarm 3 5 Audible Alarm TYPE Condition TI Bee Input Power Fail Loss of input power 1 second beep at power loss Replace Battery Battery failed self test Beep once every 15 minutes Low Battery Reached about 90 discharge Beeps 4 times minute Table 4 Audible Alarm Actions DC UPS Operation Manual Rev 1 0 Page 7 of 8 ATTACHMENT A Page 9 of 33 ATTACHMENT A 4 MAINTENANCE 4 1 Maintenance Mode Every 45 days the DC UPS
37. eep four times every two minutes The alarm can be silenced for 24 hours by pushing and holding the blue button on the front of the power supply for three seconds This unit also has a Missing Battery status light which will be red if no battery is connected to the power supply ATTACHMENT B Page 18 of 19 ATTACHMENT B APC PowerShield PSU Model CP24U12 There are status lights on the front right of the APC PSU Refer to the Battery Status light It will be red if the battery needs to be replaced or if it is missing There is no audible alarm on this unit To determine if the battery is missing open the door and look for a battery APC PowerShield PSU Model CP27U13 There are status lights on the front right of the APC PSU Refer to the Battery Status light It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every 15 minutes when the battery needs to be replaced To determine if the battery is missing open the door and look for a battery there is no audible alarm for a missing battery How do I replace the ONT battery Open the door carefully pull the battery off the shelf and remove the black and red wires Connect the black and red wires onto the new battery noting the proper battery polarity Slide the new battery onto the shelf and secure Close the door For more information see the owner s manual http www att com support_media images pdf phon
38. ep four times per minute The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply The Missing Battery status light will be green if no battery is connected to the power supply Delta Two Piece PSU There are status lights on the front right of the Delta Two Piece PSU Refer to the Replace Battery status light third down from the top It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced To determine if the battery is missing open the door and look for a battery there is no audible alarm for a missing battery When the power supply begins using battery power it will beep once and then remain silent While running on battery power if the battery begins to run low the alarm will beep four times per minute The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply CyberPower PSU There are status lights on the front right of the CyberPower PSU The Replace Battery status light on the right will be red if the battery needs to be replaced An audible alarm also will sound with two beeps every three minutes when the battery needs to be replaced While running on battery power if the battery begins to run low the alarm will beep four times every two minutes The alarm can be silenced for 24 hours by pushing and holding the blue bu
39. es a backup battery and usually will be located near where power comes into your home The iPSU must be located within 100 feet of where AT amp T s network terminates If the iPSU is located in an area that you do not use regularly you should check the status of the iPSU periodically to ensure that you receive any visual or audible warnings regarding the condition of the iPSU and battery backup Portable generators with 120 volt outlets and extension cords will power the iPSU in the event of extended power outages See manufacturer details for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible Power Sources UPSs and Duracell Standby Power Plugs Your AT amp T U verse Voice service iPSU requires a backup battery to maintain your AT amp T U verse Voice service in the event of a short disruption to your electric power During a power outage to conserve battery power for necessary AT amp T U verse Voice calls DO NOT use any U verse service other than AT amp T U verse Voice during the power outage You should avoid making unnecessary calls and not use AT amp T Internet service AT amp T recommends that you use a corded phone with AT amp T U verse Voice during a power outage If you have other AT amp T U verse services high speed Internet and or TV you must provide battery backup power for your inside unit for your AT
40. f a dedicated 120V 230ac to 12Vdc power supply with Battery Backup and dedicated support cables The DC UPS houses a dedicated battery charger to maintain a 12Vdc 7 2Ah lead acid sealed battery battery monitoring and alarm circuitry It contains four indicator LEDs to provide operational status at a glance status audible alarms and one customer operation button to silence the audible alarm for 24 hours Pec bk reo Up to 100 ft 2 X 16 AWG 6 feet i Battery Back Up To Customer 12 VDC Output prowided Network Services Figure 1 DC UPS Power Supply and ONT System Configuration DC UPS Operation Manual Rev 1 0 Page 3 of 8 ATTACHMENT A Page 5 of 33 ATTACHMENT A 2 IMPORTANT SAFETY NOTES e ONLY qualified installation and repair personnel should service this power supply e SAVE THESE INSTRUCTIONS This manual contains important instructions for the DC UPS units that should be followed during maintenance e Batteries may produce hazardous currents and may present a burn hazard if damaged or shorted e he following precautions should be observed when working on the unit 1 Remove watches rings or other metal objects 2 Wear protective clothing and eye protection when working with batteries and installing this equipment Always carry a water supply to wash eyes and or skin if exposed to battery electrolyte Use tools with insulated handles Examine the packing container for damage Not
41. fficiency of battery backup power For ONT battery replacement and recycling please contact GS Battery USA Inc at 1 800 472 2879 or www gsbattery com Be sure to have the battery model number available which is PX12072 HG The battery number is also located on the label on the side of the battery AT amp T does not supply replacement batteries You may also be able to purchase replacement batteries through other suppliers e g Batteries Plus Radio Shack and via the Internet from Amazon or Sears Batteries must be of the 12 volt 7 2 amp hour variety with F2 Faston connectors and a size not to exceed 6 05 Length x 2 6 Depth x 4 05 Height Locations where batteries are available are subject to change Portable generators with 120 volt outlets and extension cords will power the PSU in the event of extended power outages See manufacturer details for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible Power Sources UPSs and Duracell otandby Power Plugs Determine the Power Supply Unit PSU type On the front of the PSU is a label that shows the Serial Number designated by S N If the S N starts with DAE this is a Delta PSU If the S N starts with CYB this is a CyberPower PSU See also the images below rp RECHNER E Delta PSU CyberPower PSU How to tell when to replace your battery Delta PSU There are sta
42. from the RG Battery Backup Actual results will vary depending among other things on battery age usage patterns and environmental conditions Additional Limitations Please note that AT amp T U verse Voice will work only in your home You will not be able to make any calls including 911 calls from any other location even if you move the Residential Gateway RG or an external Telephone Adapter TA to the new location If you have an RG inside your premises you may also have an Optical Network Terminal ONT which is a box typically located on the side of your house or in your garage where AT amp T s fiber network terminates All of the following information only applies if you have an ONT Please refer to the pictures below to determine whether you have an ONT OPTICAL NETWORK TERMINAL ONT Your AT amp T voice and Internet services require electrical power from your home to operate Electricity from your home powers the Optical Network Terminal ONT an equipment box where AT amp T s fiber network terminates and inside wiring for your home originates AT amp T provides a Power Supply Unit PSU for the ONT ATTACHMENT A Page 25 of 33 ATTACHMENT A which can be placed within 100 feet of the ONT and is installed inside your home or garage AT amp T supplies an initial backup battery in the PSU for the first resident of the premises where AT amp T services are installed All subsequent backup batteries are the responsib
43. ial Gateway battery backup power to function during a power outage NOTE 4 The ONT battery backup will not power cordless phones home alarm panels or other equipment such as telecommunications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises NOTE 5 A new fully charged ONT backup battery will provide four to eight hours of backup power Actual results will vary depending among other things on battery age usage patterns and environmental conditions including temperature extremes and fluctuations To conserve battery backup power for emergency calls you should not use Internet services U verse TV or make unnecessary voice calls during a power outage NOTE 6 Batteries are not available through APC American Power Conversion Please contact GS Battery U S A Inc to order a new battery for all PSU types see section above labeled Optical Network Terminal Backup Battery Replacement for more information If you have any additional questions please call 1 800 ATT 2020 or 1 800 288 2020 ATTACHMENT B Page 4 of 19 ATTACHMENT B U VERSE VOICE Post card message We hope you are enjoying your AT amp T U verse service We wanted to remind you that in the event of a power outage you will need battery backup power for your AT amp T U verse Voice service including 911 to function properly For detailed information about your U verse
44. ify the carrier immediately if damage is present Do not disassemble the unit Do not operate near water or excessive humidity Keep liquid and foreign objects from getting inside the unit Do not operate close to gas or fire 10 Do not operate unit near leaking liquid or if any liquid residue is present 11 Immediately unplug Power Supply from AC if you see liquid leaking 12 ABP power source needs to use Alkaline battery 1 5 V 12pcs md COND 2 1 Electrical Warnings e Servicing this equipment may require working with protective covers removed and utility power connected Use extreme caution during these procedures e Check that the power cord s plug s and outlets are in good condition e No user serviceable components other then the battery are present in the DC UPS 2 2 Battery Warnings e Battery Warranty is top charge date plus thirty six months Replacement battery should be PX12072F2 HG Replacement battery can be ordered by contacting GS Battery at 1 800 472 2879 or www gsbattery com e Danger of explosion if battery is incorrectly connected or replaced e Worn out or damaged batteries are considered environmentally unsafe Always recycle used batteries or dispose of the batteries in accordance with all federal state and local regulations e Any gel or liquid emissions from the sealed lead acid SLA battery contain sulfuric acid which is harmful to the skin and eyes Emissions are electrically conductive and
45. ility of the customer at the premises If you are not the first resident you will not have an initial backup battery from AT amp T therefore you should check the PSU for the presence and status of a backup battery and place replace if necessary If a power outage occurs you will not be able to make or receive calls including 911 calls unless you have battery backup power for the ONT During a power outage if you wish to conserve battery power for making and receiving necessary calls you should avoid making unnecessary calls and not use AT amp T Internet service To conserve battery backup power for emergency calls you should not use Internet services U verse TV or make unnecessary voice calls during a power outage The ONT battery backup will not power cordless phones home alarm panels or other equipment such as telecommunications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises Determine ONT Power Supply Unit PSU Type At Your Home Refer To Images Below Delta One Piece PSU Delta Two Piece PSU e e e CyberPower PSU APC PowerShield PSU s Two models that look the same model numbers CP24U12 amp CP27U13 Backup Battery for ONT You are responsible for monitoring the backup battery and will need to replace it when necessary AT amp T shall have no liability for the failure of your service to function during a power
46. inmacbride com mschreiber cwclaw com smalllecs cwclaw com deyoung caltel org sleeper manatt com tmacbride goodinmacbride com suzannetoller dwt com selbytelecom gmail com douglas garrett cox com Jfc calcable org I calcable org kweed dralegal org pucservice 2 dralegal org richard osborne oes ca gov sue plantz oes ca gov charlie born frontiercorp com joe chicoine frontiercorp com Tyco Electronics Power Systems Natasha Hood 2043 Loggia Newport Beach CA 92660 9039 Integra Telecom Holdings Inc Sheila Harris Manager Government Affairs 1201 NE Lloyd Blvd Ste 500 Portland OR 97232 stephaniec greenlining org ahanda telcordia com nlj research telcordia com smakris telcordia com michelle salisbury crowncastle com jskow tbteam com tray extenetsystems com shynek sbcglobal net kmudge covad com nathan glazier alltel com eric uller smgov net LBarr west comm org james keene 3nonline com arasura tcastcom com jacque lopez verizon com lorraine kocen verizon com nrabe ntigroup com rrichards ntigroup com esther northrup cox com RGiles SempraUtilities com vhedgpeth ci irvine ca us michael bagley1 verizonwireless com thomas mahr verizonwireless com lindab stcg net rudy reyes verizon com bnusbaum turn org pjg3 pge com joshdavidson dwt com mariacarbone dwt com StoverLaw gmail com mike borsetti com HOA D LE saic com John_Gutierrez cable comcast com ep hormannamerica com mp1321 att com anitataffrice earthlink net bglaze oa
47. ion in a controlled environment i e inside the garage area free of conductive contaminates No user serviceable parts exist inside the iNID Refer any repair issues only to qualified technicians Information regarding where replacement batteries can be purchased are listed below Locations where batteries are available are subject to change Replacement Battery Model Number EnerSys FiberSafe12 ATTACHMENT B Page 13 of 19 ATTACHMENT B Consumer batteries are only available for purchase from EnerSys at 1 866 327 5755 or www fibersafebattery com How to determine when to replace your iPSU battery When the battery needs to be replaced a chirp sounds intermittently unless you press the button to silence it for 12 hours The chirp resumes after 12 hours if the battery is not replaced Flashing red indicates that the battery needs to be replaced Solid green indicates that the batter is installed and functioning properly Off indicates that no battery is installed Note The BATTERY indicator works properly only when the iPSU is connected to and communicates with the outside unit How do I replace the iPSU battery Use a Phillips screwdriver to unfasten two screws one on each side securing the power supply battery cover Press down on the tension springs and pull to disconnect the battery cable connector from the battery cable Release the safety strap securing the battery Insert the new battery gently into the hou
48. k terminates If the iPSU is located in an area that you do not use regularly you should check the status of the iPSU periodically to ensure that you receive any visual or audible warnings regarding the condition of the iPSU and battery backup Portable generators with 120 volt outlets and extension cords will power the iPSU in the event of extended power outages See manufacturer details for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible Power Sources UPSs and Duracell Standby Power Plugs Your AT amp T U verse Voice service iPSU requires a backup battery to maintain your AT amp T U verse Voice service in the event of a short disruption to your electric power During a power outage to conserve battery power for necessary AT amp T U verse Voice calls DO NOT use any U verse service other than AT amp T U verse Voice during the power outage You should avoid making unnecessary calls and not use AT amp T Internet service AT amp T recommends that you use a corded phone with AT amp T U verse Voice during a power outage If you have other AT amp T U verse services high speed Internet and or TV you must provide battery backup power for your inside unit for your AT amp T U verse services to function during a power outage as well as power for your terminal devices If you have Internet Service you must provide battery backu
49. klandnet com bgranados oaklandnet com Imb wblaw net AT amp T California Advice Letter Service List Page 2 Via e mail robertg greenlining org jweiss scottsvalley org jwilson scottsvalley org rdelsman nextgnetworks net ysmythe caltel com richard goldberg dgs ca gov g gierczak surewest com renato peruzzi dts ca gov daphne rhoe dgs ca gov larry rowe dgs ca gov mike edelsteingilbert com jlites schottlites com mrubalcava schottlites com Susan Lipper T Mobile com steve shascom911 com ayO cpuc ca gov bfs cpuc ca gov CrS cpuc ca gov cg2 cpuc ca gov jpo cpuc ca gov bor cpuc ca gov mg1 cpuc ca gov DSp cpuc ca gov prw cpuc ca gov raw cpuc ca gov Snr cpuc ca gov rsm cpuc ca gov SIM cpuc ca gov tch cpuc ca gov vfb cpuc ca gov edward randolph asm ca gov pcl cpuc ca gov ATTACHMENT A MATERIALS PROVIDED TO NEW CUSTOMER BY TIME OF INSTALLATION Important Customer Information Regarding your AT amp T Voice and Internet Service Traditional Telephone Service over Fiber to the Premises AT amp T DC UPS Operation Manual CyberPower PSU U verse Voice Back up Power for RG amp ONT Back up Power for iNID ATTACHMENT B ANNUAL NOTICE Traditional Telephone Service over Fiber to the Premises Notice Material found at att com batterybackup U verse Voice Notice Material found at att com newbattery ATTACHMENT A Important Customer Information Regarding your AT amp T Voice and Internet Service Please retain for your records Requi
50. lation and maintenance Verify the supplied AC line voltage prior to installation using an AC voltage meter Verify branch circuit breaker or fuse on the service feed is correct for the equipment being installed Batteries may produce hazardous currents and may present a burn hazard if damaged or shorted The following precautions should be observed when working on the unit Hemove watches rings or other metal objects 2 Wear protective clothing and eye protection when working with batteries and installing this equipment Always carry a water supply to wash eyes and or skin if exposed to battery electrolyte Use tools with insulated handles Examine the packing container for damage Notify the carrier immediately if damage is present Do not disassemble the unit Do not operate near water or excessive humidity Keep liquid and foreign objects from getting inside the unit Do not operate close to gas or fire 10 Do not operate unit near leaking liquid or if any liquid residue is present 11 Immediately unplug Power Supply from AC if you see liquid leaking Ead od OND Electrical Warnings Servicing this equipment may require working with protective covers removed and utility power connected Use extreme caution during these procedures Check that the power cord s plug s and outlets are in good condition No user serviceable components other then the battery are present in the ATT3612V38S unit Battery W
51. ll beep once and then remain silent While running on battery power if the battery begins to run low the alarm will beep four times per minute The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply The Missing Battery status light will be green if no battery is connected to the power supply Delta Two Piece PSU There are status lights on the front right of the Delta Two Piece PSU Refer to the Replace Battery status light third down from the top It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every 15 minutes when the battery needs to be replaced To determine if the battery is missing open the door and look for a battery there is no audible alarm for a missing battery When the power supply begins using battery power it will beep once and then remain silent While running on battery power if the battery begins to run low the alarm will beep four times per minute The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply CyberPower PSU There are status lights on the front right of the CyberPower PSU The Replace Battery status light on the right will be red if the battery needs to be replaced An audible alarm also will sound with two beeps every three minutes when the battery needs to be replaced While running on battery power if the battery begins to run low the alarm will b
52. ng Battery The Missing Battery Led will be illuminated due Battery Battery LED on Red EE to a missing battery Table 3 Alarms Replace Replace Replace Battery Beeps twice every Battery Battery LED on Red three minutes CyberPower ATT3612V3S Leave Behind Manual Page 8 of 11 ATTACHMENT A Page 18 of 33 ATTACHMENT A 5 MAINTENANCE 5 1 Maintenance Mode Maintenance mode determines remaining useful battery life If the remaining battery life is determined to be below an acceptable level and unable to support proper operation the Replace Battery LED will be illuminated The ATT3612V38 enters the maintenance mode approximately once every 45 days In the event that ATT3612V3S is in the maintenance mode and an AC failure occurs maintenance mode will cease and the ATT3612V3S will supply the power to the load 5 2 Customer Battery Replacement lt Step 1 a Open the battery cover b Open door 90 degrees and remove by pulling away from enclosure Figure 6 Step 2 a Release the battery latch b Slide battery off of the shelf c Disconnect the battery harness with the two position locking connector Figure 7 CyberPower ATT3612V3S Leave Behind Manual Page 9 of 11 ATTACHMENT A Page 19 of 33 ATTACHMENT A Battery Leads should be positioned on the right of the unit lt Step 3 a Remove the harness from the old battery and place on the new battery with the red and
53. nications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises ATTACHMENT B Page 6 of 19 ATTACHMENT B Broadband Network AT amp T U Verse Voice is provided to you over a broadband Internet Protocol or IP network If there is a broadband network outage your AT amp T U verse Voice service will not function and you will not be able to make 911 calls with this service AT amp T recommends that you always have an alternative means of accessing 911 during a broadband outage such as via a cellular phone The ONT is a box typically located on the side of your house or in your garage where AT amp T s fiber network terminates Please refer to the pictures below to determine whether you have an ONT The ONT also requires electrical power from your home to operate which you are responsible for providing AT amp T installs an initial power supply box for the ONT when the first resident at a premise orders AT amp T services The ONT power supply box converts the AC power in your home to the DC power required by the ONT RESIDENTIAL GATEWAY Battery Back up BBU Model number Belkin F6C127xBAT China Storage Battery GP 1272 Yuasa NPW 36 12 OPTICAL NETWORK TERMINAL Model Number GS Battery USA Inc PX12072 HG ATTACHMENT B Page 7 of 19 INTELLIGENT NETWORK INTERFACE DEVICE Model Number EnerSys FiberSafe12
54. outage including failure due to the absence or insufficiency of battery backup power For ONT battery replacement and recycling please contact GS Battery USA Inc ATTACHMENT A Page 26 of 33 ATTACHMENT A at 1 800 472 2879 or www gsbattery com Be sure to have the battery model number warranty date available which is located on the label on the side of the battery available which is PX12072 HG The battery number is also located on the label on the side of the battery AT amp T does not supply replacement batteries When equipped with a new fully charged backup battery it will provide four to eight hours of battery backup power Actual results will vary depending among other things on battery age usage patterns and environmental conditions including temperature extremes and fluctuations Batteries must be of the 12Volt 7 2 amp hour variety with F2 Faston connectors and a size not to exceed 6 05 Length x 2 6 Depth x 4 05 Height Portable generators with 120 volt outlets and extension cords will power the PSU in the event of extended power outages See manufacturer details for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible Power Sources UPSs and Duracell Standby Power Plugs Information regarding where replacement batteries can be purchased is listed below Locations where batteries are
55. ower Sources UPSs and Duracell Standby Power Plugs ATTACHMENT A Page 23 of 33 ATTACHMENT A Residential Gateway RG and Battery Backup Unit BBU Backup Battery for RG AT amp T provides an initial RG battery backup unit with an initial backup battery for purchasers of AT amp T U verse Voice service When equipped with a new fully charged backup battery it will provide approximately four hours of battery backup power It takes approximately 18 hours to charge an initial backup battery after U verse Voice is installed and or after a replacement battery is installed at normal indoor temperatures For battery replacement and recycling information please call Belkin at 866 539 5791 or visit their website at www belkin com gatewaybattery Information regarding where replacement batteries can be purchased is listed below Locations where batteries are available are subject to change Replacement Battery Model Number Belkin F6C127xBAT China Storage Battery GP 1272 Yuasa NPW 36 12 Consumer Batteries are commercially widely available at retail locations such as e Belkin Website 866 539 5791 AT amp T recommended provider www belkin com gatewaybattery e China Storage Battery e Yuasa e Radio Shack e Local hardware stores Battery Plus e Sears How to determine when to replace your RG battery The yellow LED on the front panel will flash and the audible alarm will sound every second which indicates a low
56. p power for your computer if you would like to have access to the Internet during a power outage For example your computer could be plugged into an Uninterruptible Power Source UPS available at certain home and electronics stores INID Power Supply Unit iPSU ATTACHMENT B Page 12 of 19 ATTACHMENT B Figure 1 Backup Battery for iNID Power Supply Unit iPSU AT amp T provides an initial iNID Power Supply battery backup unit for the first purchaser of AT amp T U verse Voice service All subsequent backup battery replacements are the responsibility of the customer at the premises If you are not the first purchaser of AT amp T U verse Voice service you will not have an initial backup battery from AT amp T therefore you should check the iNID Power Supply for the presence and status of a backup battery and place replace if necessary For battery replacement and recycling information and to purchase replacement batteries please call EnerSys at 1 866 327 5755 or visit the website www fibersafebattery com The iNID internal battery voltage is 12 VDC Incorrect or substitute battery connection replacement creates a risk of explosion The iNID battery is within the intelligent Power Supply Unit iPSU Figure 1 The iPSU contains a small battery It is a FiberSafe 12 VDC 12 Ah Sealed Valve Regulated Lead Acid VRLA battery The used battery must be properly recycled The iPSU battery is intended for installation and operat
57. power supply For more information see the owner s manual Learn More APC PowerShield PSU Model CP24U12 To determine the model number loosen the screws in the battery compartment o vu located at the bottom left of the PSU lift the PSU up and look at the model Pee RAPERE number on the back of the unit There are status lights on the front right of the See M APC PSU Refer to the Battery Status light It will be red if the battery needs to be replaced or if it is missing There is no audible alarm on this unit To e determine if the battery is missing open the door and look for a battery Model CP24U12 For more information see owner s manual Learn More APC PowerShield PSU Model CP27U13 To determine the model number loosen the screws in the battery compartment gegen 22 located at the bottom left of the PSU lift the PSU up and look at the model EN number on the back of the unit There are status lights on the front right of the Mes APC PSU Refer to the Battery Status light It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced To determine if the battery is missing open the door and look for a battery there is no audible alarm for a Model CP27U13 missing battery For more information see owner s manual Learn More ATTACHMENT B Page 3 of 19 ATTACHMENT B Replacing the Battery Open
58. premises When equipped with a new fully charged battery the BBPSU provides four to eight hours of backup battery power Actual results will vary depending among other things on battery age usage patterns and environmental conditions To conserve battery backup power for emergency calls you should not use Internet services during a power outage 1 2 Components The ATT3612V3S unit consists of a dedicated 120 230Vac to 12Vdc power supply with Backup Battery and dedicated support cables The ATT3612V3S unit houses a dedicated battery charger to maintain a 12Vdc 7 2Ah sealed lead acid battery battery monitoring and alarm circuitry It contains four indicator LEDs to provide operational status at a glance status audible alarms and one customer operation button to silence the audible alarm for 24 hours Network CSR Area Area Up to100 ft gt 2 X 16 AWG DC UPS Battery Backup Power Supply Unit 12 VDC Output QD To Customer AC provided electrical outlet L Network Services Figure 1 CyberPower Power Supply and ONT System Configuration CyberPower ATT3612V3S Leave Behind Manual Page 3 of 11 ATTACHMENT A Page 13 of 33 2 2 1 2 2 ATTACHMENT A IMPORTANT SAFETY NOTES ONLY qualified installation and repair personnel should service this power supply SAVE THESE INSTRUCTIONS This manual contains important instructions for the ATT3612V3S units that should be followed during instal
59. r ONT You are responsible for monitoring the backup battery and will need to replace it when necessary AT amp T shall have no liability for the failure of your service to function during a power outage including failure due to the absence or insufficiency of battery backup power For ONT battery replacement and recycling please contact GS Battery USA Inc at 800 472 2879 or www gsbattery com Be sure to have the battery model number which is PX12072 HG and the warranty date which is located on the label on the side of the battery The battery number is also located on the label on the side of the battery AT amp T does not supply replacement batteries When equipped with a new fully charged backup battery the PSU will provide four to eight hours of battery backup power Actual results will vary depending among other things on battery age usage patterns and environmental conditions including temperature extremes and fluctuations Batteries must be of the 12 volt 7 2 Amp hour variety with F2 Faston connectors and a size not to exceed 6 05 Length x 2 6 Depth x 4 05 Height Portable generators with 120 volt outlets and extension cords will power the PSU in the event of extended power outages See manufacturer details for operating and safety procedures when using a portable generator Other 120 volt PSU backup solutions may be available at certain home and electronics stores e g Uninterruptible Power Sources UPSs and Duracell
60. red Optical Network Terminal Battery Backup Power Your AT amp T voice and Internet services require electrical power from your home to operate Electricity from your home powers the Optical Network Terminal ONT an equipment box where AT amp T s fiber network terminates and inside wiring for your home originates AT amp T provides a Power Supply Unit PSU for the ONT which can be placed within 100 feet of the ONT and is installed inside your home or garage AT amp T supplies an initial backup battery in the PSU for the first resident of the premises where AT amp T services are installed All subsequent backup batteries are the responsibility of the customer at the premises If a power outage occurs you will not be able to make or receive calls including 911 calls unless you have battery backup power for the ONT During a power outage if you wish to conserve battery power for making and receiving necessary calls you should avoid making unnecessary calls and not use AT amp T Internet service If you have AT amp T Internet or U verse Voice service s there are additional requirements for battery backup power for the Residential Gateway see Note 1 below Optical Network Terminal Backup Battery Replacement You are responsible for monitoring the backup battery and will need to replace it when necessary AT amp T shall have no liability for the failure of your service to function during a power outage including failure due to the absence or insu
61. s of accessing 911 during a broadband outage such as via a cellular phone ATTACHMENT A Page 22 of 33 ATTACHMENT A The OPTICAL NETWORK TERMINAL ONT is a box typically located on the side of your house or in your garage where AT amp T s fiber network terminates Please refer to the pictures below to determine whether you have an ONT The ONT also requires electrical power from your home to operate which you are responsible for providing AT amp T installs an initial power supply box for the ONT when the first resident at a premise orders AT amp T services The ONT power supply box converts the AC power in your home to the DC power required by the ONT The RESIDENTIAL GATEWAY RG is located inside your house and uses electrical power to deliver all your U verse services The battery backup for the RG must be installed inside your house near the RG and be easily accessible The RG battery backup supplies power for your AT amp T U verse Voice service it does not supply power for cordless phones and it does not supply power for your network interface device or ONT typically located on the outside of your home which may also require battery backup power for your AT amp T U verse Voice service to function If you have AT amp T U verse services voice high speed Internet and or TV you must also have battery backup power for the Residential Gateway for your AT amp T U verse services to function during a power outage AT amp T will
62. sing Connect the battery cable connector to the battery cable Secure the battery with the safety strap Replace the housing cover and fasten the cover with the two screws Battery 77 degrees E Type Rating 12V 12Ah Typical Battery Recharge Time 24 hours to 90 Typical Backup Time approximately 4 hours with a new fully charged battery Actual results will vary depending among other things on battery age usage patterns and environmental conditions For more information see the owner s manual www fibersafebattery com Important Details about Your Backup Battery ATTACHMENT B Page 14 of 19 ATTACHMENT B Typical battery backup time for the BBU or iPSU is 4 hours with a new fully charged battery with one corded single line touchtone phone connected to the AT amp T U verse Residential Gateway directly or through your in home wiring and with no other equipment and no service other than AT amp T U verse Voice service drawing power from the Battery Backup Actual results will vary depending among other things on battery age usage patterns and environmental conditions Residential Gateway with BBU battery must be CSB or YUSA Battery or some other battery recommended or supplied by Belkin iPSU battery must be a FiberSafe 12 battery or some other battery recommended or supplied by EnerSys It takes approximately 18 hours to charge a new fully depleted battery at normal indoor temperatures If a power outage occurs
63. stalled If you were not the first resident you did not receive an initial backup battery Please check the Power Supply Unit at your home for the presence and status of a backup battery and place replace if necessary For additional information please visit us online at att com batterybackup or call 1 800 288 2020 See next page for materials found at att com batterybackup ATTACHMENT B Page 1 of 19 ATTACHMENT B at amp t Important Battery Backup Information Regarding your AT amp T Voice and Internet Service including owner manuals Please retain for your records Required Optical Network Terminal Battery Backup Power Your AT amp T voice and Internet services require electrical power from your home to operate Electricity from your home powers the Optical Network Terminal ONT an equipment box where AT amp T s fiber network terminates and inside wiring for your home originates AT amp T provides a Power Supply Unit PSU for the ONT which can be placed within 100 feet of the ONT and is installed inside your home or garage AT amp T supplies an initial backup battery for the power supply unit to the first resident of the premises where AT amp T services are installed All subsequent backup batteries are the responsibility of the customer at the premises If a power outage occurs you will not be able to make or receive calls including 911 calls unless you have battery backup power for the ONT During a power outage if you wish
64. the AT amp T U verse Residential Gateway or your in home wiring and the RG Battery Backup connected to the RG Rotary pulse phones do not work with AT amp T U verse Voice service If you connect more than one corded phone it will use more power if you connect a cordless phone it will not function without a separate battery backup and not all cordless phones are so equipped You should not connect the iNID backup battery to any device other than the AT amp T U verse iNID or use it with any service other than your AT amp T U verse Voice service and you should always have an alternative means of dialing 911 such as via a cellular telephone If you have a monitored home alarm that uses AT amp T voice or Internet service as the communications pathway your monitored home alarm will not function during a power outage without battery backup power for your AT amp T voice or Internet service as applicable If you have a monitored home alarm you should never plug a multi line phone directly into the Residential Gateway it could interfere with the alarm signals You should not connect the RG battery backup to any device other than the AT amp T U verse Residential Gateway or use it with any service other than your AT amp T U verse Voice service and you should always have an alternative means of dialing 911 such as via a cellular telephone The RG or iNID battery backup will not power cordless phones home alarm panels or other equipment such as telecommu
65. the battery connector is plugged in the battery is locked into place and the battery door is closed Plug the ATT3612V3S power supply into AC power The LED of system status showing green indicates normal mode of operation The unit is now ready to be placed into service 4 2 Controls ML Us System Status l Battery Power _ Replace Battery Missing Battery Figure 4 Front Panel LED and Controls One user control is present in the form of one blue button on the front cover of the BBPSU This alarm silence button will quiet the audible alarm for 24 hours After 24 hours the alarm will reactivate if the fault condition has not been corrected Function Symbol Function J Alarm Push Front Press and hold the button for 3 seconds to silence the Silence Cover audible alarm for 24 hours Table 1 Customer Button Operation 4 3 Operational LEDs Four status LEDs are displayed on the front panel of the BBPSU The operation of the BBPSU can be assessed using these LEDs macao Color corato OOOO Alarm Silence Button Blue Press and hold the button for 3 seconds to silence the audible alarm for 24 hours System Status Indicates normal mode of operation Battery Power l Working Indicates the battery is supplying the power Flashin Battery Power is nearly depleted Beeps four times every two Battery Power Low B Weg P y Replace Battery Red Battery replacement required alarm will beep twice every 3
66. the door carefully pull the battery off the shelf and remove the black and red wires Connect the black and red wires onto the new battery noting the proper battery polarity Slide the new battery onto the shelf and secure Close the door NOTE 1 If you have AT amp T U verse services voice high speed Internet and or TV you must also have battery backup power for the Residential Gateway for your AT amp T U verse services to function during a power outage For Residential Gateway battery replacement and recycling information contact BELKIN at 866 539 5791 or www belkin com gatewaybattery For more information please refer to your Feature Guide and your Belkin Residential Gateway Battery Backup User Manual NOTE 2 If you have Internet Service you must provide battery backup power for your computer if you would like to have access to the Internet during a power outage For example your computer could be plugged into an Uninterruptible Power Source UPS available at certain home and electronics stores NOTE 3 If you have a monitored home alarm that uses AT amp T voice or Internet service as the communications pathway your monitored home alarm will not function during a power outage without battery backup power for your AT amp T voice or Internet service as applicable AT amp T voice service requires ONT battery backup power and AT amp T U verse services including AT amp T U verse Voice service require both ONT and Resident
67. tton on the front of the power supply for three seconds This unit also has a Missing Battery status light which will be red if no battery is connected to the power supply APC PowerShield PSU Model CP24U12 There are status lights on the front right of the APC PSU Refer to the Battery Status light It will be red if the battery needs to be replaced or if it is missing There is no audible alarm on this unit ATTACHMENT A Page 28 of 33 ATTACHMENT A To determine if the battery is missing open the door and look for a battery APC PowerShield PSU Model CP27U13 There are status lights on the front right of the APC PSU Refer to the Battery Status light It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced To determine if the battery is missing open the door and look for a battery there is no audible alarm for a missing battery How do I replace the ONT battery Open the door carefully pull the battery off the shelf and remove the black and red wires Connect the black and red wires onto the new battery noting the proper battery polarity Slide the new battery onto the shelf and secure Close the door If you need further assistance visit att com newbattery ATT1024100734 2010 AT amp T Intellectual Property All rights reserved AT amp T and the AT amp T logo are trademarks of AT
68. tus lights on the front right of the Delta PSU Refer to the Replace Battery and Missing Battery status lights The Replace Battery status light will be red if the battery needs to be replaced An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced When the power supply begins using battery power it will beep once and then remain silent While running on battery power if the battery begins to run low the alarm will beep four times per minute ATTACHMENT A Page 1 of 33 ATTACHMENT A The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply The Missing Battery status light will be green if no battery is connected to the power supply For more information see the owner s manual att com batterybackup CyberPower PSU There are status lights on the front right of the CyberPower PSU Refer to the Replace Battery and Missing Battery status lights The Replace Battery status light will be red if the battery needs to be replaced An audible alarm will also sound with two beeps every three minutes when the battery needs to be replaced While running on battery power if the battery begins to run low the alarm will beep four times every two minutes The alarm can be silenced for 24 hours by pushing and holding the blue button on the front of the power supply for three seconds The Missing Battery status light will be red if no battery is connected to the po
69. tus lights on the front right of the Delta Two Piece PSU Refer to the Replace Battery status light third down from the top It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced To determine if the battery is missing open the door and look for a battery there is no audible alarm for a missing battery When the power supply begins using battery power it will beep once and then remain silent While running on battery power if the battery begins to run low the alarm will beep four times per minute The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply For more information see the owner s manual Learn More CyberPower PSU eee There are status lights on the front right of the CyberPower PSU Refer to the iE teg Replace Battery and Missing Battery status lights The Replace Battery status light will be red if the battery needs to be replaced An audible alarm will also sound with two beeps every three minutes when the battery needs to be replaced While running on battery power if the battery begins to run low the alarm will beep four times every two minutes The alarm can be silenced for 24 hours by pushing and holding the blue button on the front of the power supply for three seconds The Missing Battery status light will be red if no battery is connected to the
70. up battery in the PSU for the first resident of the premises where AT amp T services are installed All subsequent backup batteries are the responsibility of the customer at the premises If you are not the first resident you will not have an initial backup battery from AT amp T therefore you should check the PSU for the presence and status of a backup battery and place replace if necessary If a power outage occurs you will not be able to make or receive calls including 911 calls unless you have battery backup power for the ONT During a power outage if you wish to conserve battery power for making and receiving necessary calls you should avoid making unnecessary calls and not use AT amp T Internet service To conserve battery backup power for emergency calls you should not use Internet services U verse TV or make unnecessary voice calls during a power outage The ONT battery backup will not power cordless phones home alarm panels or other equipment such as telecommunications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises Determine ONT Power Supply Unit PSU Type At Your Home Refer To Images Below atat wg ATTACHMENT B Page 16 of 19 ATTACHMENT B Delta One Piece PSU Delta Two Piece PSU CyberPower PSU APC PowerShield PSUs Two models that look the same model numbers CP24U12 amp CP27U13 Backup Battery fo
71. up power and AT amp T U verse services including AT amp T U verse voice service requires both ONT and Residential Gateway battery backup power to function during a power outage NOTE Z4 The ONT battery backup will not power cordless phones home alarm panels or other equipment such as telecommunications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises NOTE 5 A new fully charged ONT backup battery will provide four to eight hours of backup power Actual results will vary depending among other things on battery age usage patterns and environmental conditions including temperature extremes and fluctuations To conserve battery backup power for emergency calls you should not use Internet services U verse TV or make unnecessary voice calls during a power outage If you have any additional questions please call 1 800 ATT 2020 or 1 800 288 2020 ATTACHMENT A Page 2 of 33 ATTACHMENT A inc i AT amp T DC UPS Operation Manual Leave with Customer DC UPS Operation Manual Rev 1 0 Page 1 of 8 ATTACHMENT A Page 3 of 33 TABLE OF CONTENTS I PRODUCT INTRODUCTION 5ctrio terree Yt EE E PEN ERR ERE REFIEREN ENEREE ERE FEY TENERE FO PRA R INE UAR paraaan ERR tee pre pA ES EEE Eugen L1 GENERAL DESCRIPTION Nc NAE OVE ONES MC 3 5 AUDIBLE ALARM RS H
72. wer supply For more information see the owner s manual att com batterybackup Replacing the Battery Open the door carefully pull the battery off the shelf and remove the black and red wires Connect the black and red wires onto the new battery noting the proper battery polarity Slide the new battery onto the shelf and secure Close the door NOTE 1 If you have AT amp T U verse services voice high speed Internet and or TV you must also have battery backup power for the Residential Gateway for your AT amp T U verse services to function during a power outage For Residential Gateway battery replacement and recycling information contact BELKIN at 866 539 5791 or www belkin com gatewaybattery For more information please refer to your Feature Guide and your Belkin Residential Gateway Battery Backup User Manual NOTE 2 If you have Internet Service you must provide battery backup power for your computer if you would like to have access to the Internet during a power outage For example your computer could be plugged into an Uninterruptible Power Source UPS available at certain home and electronics stores NOTE 3 If you have a monitored home alarm that uses AT amp T voice or Internet service as the communications pathway your monitored home alarm will not function during a power outage without battery backup power for your AT amp T voice or Internet service as applicable AT amp T voice service requires ONT battery back
73. y Yuasa Radio Shack ATTACHMENT B Page 10 of 19 ATTACHMENT B Local hardware stores Battery Plus Sears How to determine when to replace your RG battery The yellow LED on the front panel will flash and the audible alarm will sound every second which indicates a low battery This alarm will continue until the unit performs a forced shutdown when the battery is depleted The red LED on the front panel will flash and the audible alarm will sound every two seconds when the battery needs replacing This alarm warns that the battery has reached the end of its useful life and the user must replace the battery as soon as possible to ensure proper operation of the RG battery backup How do I replace the RG battery Remove the battery door on the rear of the device Disconnect the RG Battery Backup from power and any connected devices Remove the battery from enclosure remove the wire connections from the battery Connect the new battery black to black red to red place the battery into the enclosure Securely reconnect the battery door Battery 77 degrees F Type Rating 12V 7 2Ah F2 Faston connectors and a size not to exceed 5 94 Length x 2 56 Depth x 3 7 Height Typical Battery Recharge Time 18 hours for a new and fully depleted battery at normal indoor temperature Typical Backup Time 4 hours with a new fully charged battery CSB or YUASA branded battery or other battery recommended or supplied by Belkin with one

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