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2 Create the questionnaire

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1. Oo E Suvej aa A USER GITTE DAMGAARD PROFILE LOG OUT el surveyXact CA 1D 252917 a QUESTIONNAIRES DATA COLLECTION ANALYSIS J Reports Analysis Variables x Sr Survey D Hide side panel Name Fa Analyze answers Reports z Click to add respondents amp quot answers as a graph or table Click to open a report Gi S i Re le F Frequency Frequency split EJ Frequencies Gitte Damgaard z E e pe I show all reports Data set Index Split in Index el Ud Average Split according to avarage Observations Collection overview Click to show frequency graphs for all variables and all respondents amp quot replies Show overview Overall Status 14 32 21 01 2014 DA a m m Experiment with the different kinds of statistics analysis opportunities e Frequency you can choose collection overview to have an overview of the answers of the respondents answers for all the questions e Frequency split very relevant if you want to analyse the dependency between two variables Select the question you want to investigate and then the split variable e g gender e Average e Split according to average e Observations You also have the possibilities to export the data to Excel 14 Introduction to SurveyXact 2014 5 Help What should you do if you need help with SurveyXact Take a look in this folder and see if you can find the answer On the bottom on all pages in SurveXact you can find a link to a SurveyXact Us
2. e Choose Layout and appearance Examples of layout theme are e Current theme Box e Navigation Buttons Buttons e Progress bar Colored bar e Progress text Page Number e Progress Bar Placement Bottom e Language Selection Flags Test the questionnaire again to see the changes Make a layout you think is the right one for your survey Introduction to SurveyXact 2014 3 Data Collection Data collection is the place where you create your respondents if known beforehand and you choose how you will collect your data Obviously it is not in all surveys where the respondent is known beforehand 3 1 Create respondents Create each respondent manually e Click at the arrow create and choose create new respondent e Fill out the respondent s background questionnaire Import more than one respondent at once e Click at the arrow create and choose import e You need to create a file with the respondents Click Get template for CSV file This excel file shows the number of columns the file must include It can also be seen in the Structural description surveyXact Windows Internet Explorer SER Ge yy e https wow survey xact dkjservlet com pls morpheus web pages respondent CoreRespondentimportForm surveyid 1532568 E Ramboll Management Consulting A S DK 9 lt Aly File Edit View Favorites Tools Help f a Rx 188 7 E surveyxact surveyxact x amp 8 db
3. Insert Delete Format Sort amp Find amp Format Painter UB A E E a s B Mero 3 E Formatting as Table Styles r r lt Clear Filter Select Clipboard IE Font IE Alignment fa Number g Styles Cells Editing D10 M f El A B HE F G H I J K L M N o P Q R E distr 1 distr_2 distr3 email bi b_2 1 0 0 gida academyaarhus 2 1 Save in la SurveyXact x a Ba Xaa Po 2009 SharePoin i Distributionsliste My Recent 4 TEST Documents a Desktop My a Documents My 3 Computer Jeg My Network Places Si my site te e ps tua pus ps fie 8 lol lo S B co or fen ww 18 19 20 21 22 23 24 25 44 gt mM TEST PI Ready File name Test Save as type esv Comma delimited E Booki Ej TEST DA E Y Sur fi 2 Window Inbox Mic SurveyXact e Go back to SurveyXact in respondents Select Import e Click Browse and find the file you just saved e Click Import If you get information about an import error there are different reasons for that e Your list in Excel might be wrong Check the headings and the criteria in the columns e There can be something wrong with specific email addresses If that is the case you will get information about in which row there is a problem 3 1 1 Select respondents When respondents are created you can select respondents based
4. 3 Does the company have exports O Yes z Q No Introduction to SurveyXact 2014 Insert Page Break 4 How large a part of the turnover comes from exports Before the respondent can continue to page 4 you need to check that he has provided a reasonable answer in question 4 i e you need to validate that he provides a number between 0 and 100 Insert Page Break Note this question should be created as a matrix question with one Dimension 5 How is the company s turnover distributed between the following commodity groups Hardware Software DVDs CDs As in question 4 you need to validate question 5 before the respondent can continue to the next page The individual numbers must lie between 0 and 100 and the sum of the numbers must be 100 Insert a jump activation When you have created question 5 select question 3 You now have to insert a jump from question 3 to question 5 if question 3 is answered with a No Insert gt create jump IMPORTANT Remember it is only possible to jump from one question to another if they are on different pages And you can only activate a question on the basis of answers information from previous pages Introduction to SurveyXact 2014 Insert Page Break 6 Which product types from Hard Business Inc does the company use If necessary tick off more reply alternatives O Desktops O Notebook O Printers O Moni
5. gt Ep Page Tools A surveyXact Y SurveyXact har f et en make over L s mere 4 QUESTIONNAIRES DATA COLLECTION ANALYSIS 1D 153256 Ls Back to data collection Import respondents Vfile Another survey L Browse import El Get template for CSV file Structural description Name Type Description E ma 1 distr_1 Multiple choice 1 E mail is checked 0 E mail is unchecked Paper 2 distr_2 Multiple choice 1 Paper is checked 0 Paper is unchecked Merge 3 distr_3 Multiple choice 1 Merge is checked 0 Merge is unchecked 4 email Open E mail Text internet R100 an e Mr Beskeeftigelsesund Mr SurveyXact 10 Introduction to SurveyXact 2014 e Go into Excel In this example you need 6 columns with the following headings distr_1 distr_2 distr_3 email b_1 og b_2 e The headlines MUST be like the above mention e In description you can see what to write in the single column Example if the respondent will receive the questionnaire by email you must write 1 in distr_1 and 0 in distr_2 and distr_3 e Save the file as CSV Comma delimited SV ERE IK gt a Home Insert Page Layout Formulas Data Review View Add Ins OQ 7 x FR amp cut 5 MA E s Jls El Dun E Fee E AutoSum Ay A B en Calibri u Au 9 E wrap Tet General ES HA TE ar 7 Paste B z u A E32 338 E Merge amp Center gt E v 49 599 Conditional Format Cell
6. Introduction to SurveyXact surveyXKact F Gitte Damgaard Business Academy Aarhus 2014 Table of Contents 1 INTRODUCTION 1 1 Log on to SurveyXact and create your own survey 2 CREATE THE QUESTIONNAIRE 2 1 Edit questionnaire header 2 2 Edit create questionnaire in Smart Designer 2 2 1 Create questionnaire 2 2 2 Edit background questionnaire 2 3 Finish the questionnaire in the Advanced Designer 2 4 Test the questionnaire 2 5 Change layout of the questionnaire 3 DATA COLLECTION 3 1 Create respondents 3 1 1 Select respondents 3 1 2 Edit selected 3 1 3 Distribution 3 1 4 Send e mail 3 1 5 Export Background data 3 2 Status 3 3 Return mails 4 ANALYSIS 5 HELP 10 10 11 12 12 13 13 13 13 14 15 Introduction to SurveyXact 2014 1 Introduction SurveyXact is a tool which makes it easier to carry out a questionnaire survey SurveyXact can make the whole process more effective pass on results structure the working process share experiences with others in the organization make it easier to make replicate surveys and follow the development It still requires knowledge to carry out a good survey but with the use of templates and the SurveyXact portal this knowledge is passed on Introduction to SurveyXact 2014 1 1 Log on to SurveyXact and create your own survey When you need a login for the program SurveyXact contact your tutor teacher Today will handout a login for practic
7. e but only use the login today Enter this web address in your internet browser www survey xact dk Login Provide user name x Provide password x You are now at the organization s control panel You start to create your own survey e Click at the arrow and choose Create survey e You can select amongst a number of templates Choose Empty template which does not contain anything e Provide a Survey name surveyXact Windows Internet Explorer SER Ge j v e https www survey xact dk serviet com pls morpheus web pages CoreUserOrganizationlist focus 5620 0 5620 30390 0 562 SE Ramboll Management Consulting A S DK 4x Pir File Edit View Favorites Tools Help a Bl E surveyXact le surveyXact x A B deb y Page Gp Tools a surveyxact Y amp Overview of your surveys and organizations aTeamZ el A Open oCreate survey Empty survey Mlb create combined analysis skabelon Fagevaluering Uddannelsesevaluering 2007 mdu Anette EAA Besk ftigelse SKABELON SKABELON NY Udd tilfredshedsevaluering 2009 Efter r 2009 UDD EVALUERING SKABELON 3 semester 2009 SKABELON UDD EVALUERING Eksempel p undervisningsevaluering Eksempel p medarbejderunders gelse Eksempel p unders gelse med respondenter Tom skabelon Til nye m linger Empty template Eksempel p APV Eksempel p specialdesignet sp rgeskema Eksempel p kundeanalyse SurveyXact
8. er Manual There is a online service and hotline but this hotline is for the teachers NOT the students Therefore you cannot use the number Contact your teacher tutor if you can find out about your problem yourself When you need to do your own survey you have to get your teacher tutor to create you as a user of SurveyXact so you get your own login The login used for today is just for the course today and to test how it works GOOD LUCK WITH YOUR SURVEY BUSINESS ACADEMY O AARHUS
9. on their background information registered in the background questionnaire 11 Introduction to SurveyXact 2014 3 1 2 Edit selected It can be used to select respondents that need to be deleted or distribute e mail to a certain group 3 1 3 Distribution Next step is to distribute the questionnaire to the respondents and there are different ways to do that e Send email beforehand you must have created the email templates otherwise the email send out will be totally blank See next section e Email templates have to be filled out before sending the questionnaire out by email e Export background Data If you need to send out a letter to the respondent with the specific code for each respondent e Pop in on homepage use self creation by hyperlink very easy to use e Self creation by hyperlink Here you have a link for the survey which you either can enter into a homepage or you can send out by email and then the single respondent will create itself Can be used in the cases where the responsible for the survey do not have access to at database with the respondents due to they are unknown e Enter answers use this possibility if you have collected your data on the street by a paper questionnaire and then you need to enter the answers into the system SurveyXact Windows Internet Explorer y Favorites Microsoft Exchange Outl amp SurveyXact gt gt Fronter SkemaSys Web Slice Gallery Fo
10. resl ede websteder v amp SurveyXact thy Bl gt E amp Pager Safety y Toos USER GITTE DAMGAARD PROFILE LOG OUT surveyXact Y SO AN DATA COLLECTION NARS er Status Respondents Survey D Hide side bar O create selena M Edit selected Me Distribution E select columns a TEST E mail da Eg send E mail 5 Created TeamD gt m gida eaaadk E mail Templates gt 2011 01 19 15 20 18 cial Gitte Damgaard Export Background Data Print Questionnaires Status Bees The survey is open for respondents Close for responses 69 Self creation by hyperlink a E Enter Answers Edit Deactivation Document c Schedule for data collectrion Schedule for datacollection There is no schedule create schedule Survey log ponencia io head changed 10 52 Gitte Damgaard Survey created https www survey xact dk servlet com pls morpheus web pages respondent CoreRespondentList surveyid 194501 Internet Protected Mode On f R10 ked E amp 3 MN P AO DA Palo ann 12 Introduction to SurveyXact 2014 3 1 4 Send e mail To send out email to your respondents you have to create your email template e Chose Email templates e Here you can define o Distribution email The first e mail sent to the respondents o Reminder email E mail sent to the respondents who yet have not completed the questionnaire o Information email E mail used to e g send information on the results
11. s Kundeanalyse Kursusm ling og kursus velser Udvidet kursus Skabelon Avanceret brug af SurveyXact Skabelon Introduktion til SurveyXact lt USER TEAM Z PROFILE LOG OUT SurveyXact has been upgraded Read more Show Details Sorted by Name 4 RAMBOLL javascript woid 0 ae fr My Documents E 9 Inbox Microsoft Introduction to SurveyXact 2014 You are now in your survey In the top you can see three headlines which cover the structure of the survey e Questionnaires e Data Collection e Analysis Print from Survey Xact Control panel SurveyXact Windows Internet E oly Favorites d E Microsoft Exchange Outl GS SurveyXact gt gt Fronter SkemaSys 2 Web Slice Gallery y amp Foresl ede websteder E SurveyXact f 7 B 7 E y Pager Safety Tools r gt USER GITTEDAMGAARD PROFILE LOGOUT surveyXact Y QUESTIONNAIRES DATA COLLECTION ANALYSIS Questionnaires Ehprint questionnaire H Export to MS Word gP Advanced D Hide side bar Resp Gitte Damgaard Language Danish default aaa Language Survey log BRestart test data entry Test data entry in a new window RAMBGLL Internet Protected Mode On fay Rio y A panel is seen to the right which is basic information regarding the survey Here you have the option of adding a language if you need the same questionnaire at different languages In
12. se it Introduction to SurveyXact 2014 2 3 Finish the questionnaire in the Advanced Designer The Advanced Designer is a bit different from the Smart Designer Questions are put in tables which are grouped on different pages It is only for very advanced questionnaires you need the Advanced Designer But if you would like a printer icon at the bottom of the page so the respondents have the option of printing the filled out questionnaire you will have to open the Advance Designer Edit questionnaire Page 9 Choose Insert gt Insert printer icon from the menu You do not include the background questionnaire 2 4 Test the questionnaire You have now finished creating the questionnaire You can see the created questionnaire in the Questionnaire window Try to test the questionnaire You can test it directly in the window or choose one of the buttons in the bottom where you can select to Restart test data entry or Test data entry in a new window You can test the questionnaire with and without the background questionnaire When you test the questionnaire and find an error it is not necessary to close the test window Just correct the error in the designer and save Afterwards go to the test window and refresh page The changes can now be seen 2 5 Change layout of the questionnaire To change the overall layout of your questionnaire you should do the following e Click the arrow Questionnaire
13. t do the following e Click at the arrow Questionnaire e Choose Edit using Smart Designer Introduction to SurveyXact 2014 2 2 1 Create questionnaire Smart Designer is very easy to work with If you click Insert in the upper bar it gives you the following possibilities e Insert Text image Could be your introduction text or headlines in the questionnaire e Insert Question Different types of questions can be found single question matrix question with one Dimension and matrix question with two dimensions e Insert Page Break To have divided the questionnaire in different pages you insert page breaks e Create Jump A jump is created if there is at least one question a respondent should not answer given he she have answered no yes in a different question Then the respondent needs to jump over the questions not to be answered Try to set up the following questions in Smart Designer It is important you follow the guide due to you will practice the different types of questions jump and page break Remember to read the text between the questions it is small assignments Welcome to the survey We are pleased that you would take the time to participate in the customer survey It will take about 10 minutes to answer the questionnaire Insert Page Break About your company 1 What is your job title O Managing director O Financial manager O Purchasing manager O Marketing manager O Other
14. to the respondents This e mail type does as the only one not include the 12 digit respondent key It is always a good idea to create yourself as respondent and at first send the e mail only to you Then you can check if everything is settled correct e When the distribution email is created you can now chose Send email e Choose the first option and send the e mails 3 1 5 Export Background data If you only have the respondents physical address and not the email you will have to send out a letter You use mail merge in word then you have to export background data so you can use the data in word Here the individual respondent is giving a unique code you should use in each respondents individual letter Important to know that the way to go into the questionnaire when using the code and not a direct link is to go to the following internet address www datafabrikken dk Important to include in the letter 3 2 Status When the survey is running you can get a status of your survey You can see distribution status and collection status The status can be split on background variables 3 3 Return mails If you have sent out email to your respondents and they return your email you can find the email here Introduction to SurveyXact 2014 4 Analysis e In the top choose Analysis e The analysis will always use the newest data if you do not specific save your data and set it up to use the specific dataset
15. tors O Other product type Insert Page Break Below questions should be created as a Matrix Question with One Dimension 7 How satisfied is the company with the quality of the following product types Very Neither Very dissatisfied Disatisfied nor Satisfied satisfied Desktops Notebook Printers Monitors Other product type Insert Page Break 8 Do you read our newsletter Hard Business Inc on the move O Yes O No Introduction to SurveyXact 2014 Insert Page Break 9 Additional comments Insert Page Break Thank you for your participation You have now completed the questionnaire You can print your answers by clicking the printer icon The questionnaire has been saved and you can close your internet browser 2 2 2 Edit background questionnaire In the Smart Designer choose View gt Background questionnaire Two boxes are shown with the questions Distribution Form and E mail These two questions always have to be there and cannot be deleted You decide how the respondent will receive the questionnaire Therefore it does not mean that you always need the email address of the respondent You now have to insert two questions on a new page In Smart Designer insert a new page after Email and afterwards insert the questions below Region Q Jutland O Funen O Sealand Save the questionnaire in the Smart Designer and clo
16. troduction to SurveyXact 2014 2 Create the questionnaire A questionnaire consists of e A questionnaire which the respondent needs to fill out e A background questionnaire which contains information of the respondent known in advance eg name address e mail and customer type Questions that the respondent will NOT answer The background questionnaire is not the same as background information the respondent needs to fill out in the questionnaire e A questionnaire header which is equivalent to a header in word It is visible on all pages Eg a logo 2 1 Edit questionnaire header You need to start your survey by e Click the arrow Questionnaires e Choose Edit questionnaire header e The editor is like word you can paste section directly from word frontpage etc Write a text or insert a company logo e Remember to save before closing the browser 2 2 Edit create questionnaire in Smart Designer Now the questionnaire has to be created according to the instructions in the following Remember that you can always save the questionnaire and test if everything works as intended The questions in this course are primarily constructed in order to work around the different types of questions The questionnaire is therefore not necessarily an example of The good questionnaire We will start by creating the whole questionnaire in the smartdesigner requires Java Web Start To start create a questionnaire you mus

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