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1. vitaero Version 1 5 Copyright 2008 TekDynamix LTD VITAERO INTRODUCTION SYSTEM REQUIREMENTS INSTALLATION ACCESS TO SKYPE CONNECTING A BLUETOOTH DEVICE CONFIGURATION USER INTERFACE LICENSE KEYS TECHNICAL API HEADSET BUTTON FUNCTIONS KNOWN ISSUES LIMITATIONS TECHNICAL SUPPORT vitaero Introduction vitaero is a software application that seamlessly connects a Bluetooth headset to Skype on your PC so you can dial pick up hang up or mute calls The main features of this release are e Works with all popular Bluetooth headsets e Tested and certified by Skype e Dial pick up or hang up Skype calls from the headset e Quick dial a contact with the headset button e Auto dial a contact when they appear online e Mute un mute a call from the headset e Supports Skype Voicemail and Conference Calls e Integrated Bluetooth headset Pairing Wizard System Requirements For vitaero to work your system must satisfy the following requirements e Skype version all versions e Microsoft Windows 2000 or XP SP1 or SP2 e Bluetooth adaptor integrated USB or PCMCIA e Widcomm Bluetooth drivers 1 4 2 x 1 4 3 x 3 x 4 x 5 x or Toshiba Bluetooth drivers 3 01 x 3 03 x 3 20 x 4 00 x e Bluetooth headset or handset see http www vitaero com bluetooth Installation Launch setup exe and the vitaero Setup Wizard will appear to guide you through the rest of the installation After the installation is finished2. allow the vitaero application to run and it will appear as a red icon in the Windows system tray Access to Skype Skype will display a dialog that asks for permission for vitaero to use Skype Skype does this for your safety and to prevent the spread of malicious computer viruses Another program is trying to access Skype The can be a potential security risk pusi would you ke to dar Name viteerd e G Allow this program to use Skype CO Allow this program to use Skype but ask again in the future nat alow the program to use Skype OD love th to use Skype Wel doss the mesnr Choose the Allow this program to use Skype option and then press the OK button If you have mistakenly chosen the Do not allow this program to use Skype option vitaero will inform you that it has been refused access To change this setting in Skype open the Tools menu and select Options In the Options dialog choose Privacy settings and click the Manage other programs access to Skype link Skype will display the Manage API Access Control dialog Skype Manage API Access Control lt Manage API Access Control gt Name VITAERO EXE Not alowed to use Skype Choose VITAERO EXE from the list and press the Change button Skype Manage API Access Control Manage API Access Control Name VITAERO EXE pubisher Allow this program to use Skype Allow this program
3. Bluetooth COM port to communicate with a headset and in the default HotSync configuration it will also try and use this to sync with the Palm To avoid this conflict you must configure HotSync on your PDA to use a fixed COM port e g COM7 rather than using the last available port For the latest support information please go to the Technical Support page on the vitaero website http www vitaero com support
4. and in the Device volume area choose Advanced Sounds and Audio Devices Properties ee Volume Sounds Audo Voce Hadwwe Reatek AC97 Audio Device volume Speaker settings Use the settings below to change indvidual speaker volume and other settings When the Volume Control dialog appears select the Options menu and then Properties When the Properties dialog appears change the Mixer device to Bluetooth Audio and select the Recording option under Adjust volume for Properties Aust volume for C Playback Recording Show the following volume controls june v Microphone Make sure that there is a check mark next to Microphone Now press OK When the Recording Control dialog appears make sure that there is no check mark next to Mute and that the Volume slider Is half way or above You may need to try different settings here to find the most suitable level for your device Now select the Options menu and then Properties When the Properties dialog appears change the Mixer device to Bluetooth Audio and select the Playback option under Adjust volume for Properties Show the following volume controls V Volume Control iv Wave SW Synth CO Player Make sure that there is a check mark next to at least Volume Control Now press OK When the Volume Control dialog appears make sure that there is no check mar
5. downloading newer versions if they are available as the Bluetooth audio functionality is usually significantly improved with each major version Unfortunately vitaero will not work with the default Microsoft Bluetooth drivers in Windows XP SP2 because they do not support the Audio Gateway profile The Microsoft drivers must be replaced by third party drivers API vitaero provides an API so that application developers can integrate Bluetooth device control functions into their own applications To use the API you must register the following messages in your application WPARAM LPARAM vitaeroAudio vitaero will toggle the audio N A N A channel on or off depending on the current state vitaeroShutdown When LPARAM is set to 0 N A vitaer Wild exit When LPARAM is set to 1 N A il vVitaero will toggle between suspend and resume depending on the current state When vitaero is suspended the active Skype call is put on heel When vitaero resumes the active Skype call is resumeq vitaeroAbout This launches the vitaero About dialog Contigura raon dialog vitaeroPairing This launches the vitaero N A Parring Wizard vitaeroEvents When the WPARAM is set to 0 it indicates that the multifunction button has been pressed When the WPARAM is set to 1 i it indicates that the microphone button has been pressed The level is an integer value passed in the N A LPARAM When the WPARAM is set to 2 it indicates that t
6. is on Problem vitaero is not configured or the preferred Bluetooth device is not detected To connect a device ensure that it is e paired with the PC e selected in the Configuration dialog e within range of the PC and switched on Problem Bluetooth Audio Gateway has control of the headset Press the multifunction button to release it and vitaero should then change to yellow Ready L This is normal a call is in progress and the headset is muted z This normal vitaero is suspended To reconnect click the right d E mouse button on the vitaero tray icon and choose Resume from the pop up menu Q Why are the Widcomm or Toshiba drivers not working in Windows XP SP2 A The Microsoft XP SP2 Bluetooth drivers do not support audio connections They also override the Widcomm or Toshiba Bluetooth drivers as they are WHQL certified and trusted whereas the third party drivers are not so Windows XP uses the Microsoft signed drivers by default Widcomm only To resolve this conflict unplug your Bluetooth adaptor uninstall the Widcomm Bluetooth software and then install it again When it asks you to plug in the Bluetooth device and click OK don t and just click Cancel instead When the Widcomm setup has finished plug in your Bluetooth device and let Windows install the driver There should be two Bluetooth icons in the system tray one blue white this is the Microsoft driver and one blue red this is the deacti
7. adset to report the current Mute Off second press microphone gain level Up down or volume Command issued by the Control Plugin level headset to report speaker volume level Headsets come in many different form factors Please refer to your manual to identify the corresponding buttons for your device Known Issues Limitations 1 When the headset is out of range of the PC you will not hear the ringing for an incoming call unless you have configured the Ring PC Speaker option in Skype You will need to move back into range to use the headset Please refer to the Setting Audio Options section of this user guide for more details Technical Support QO What do the different colours of the vitaero and Bluetooth icons mean Bluetooth device 1s not found or is disabled Bluetooth is enabled but there is no active connection Connection to a Bluetooth device is established You can diagnose the status of the vitaero and Bluetooth by understanding the combinations Bluetooth What this means Problem Bluetooth is not found or disabled and vitaero cannot make a connection to the device Plug in your Bluetooth adaptor and or right click on the Bluetooth icon and make sure Bluetooth is enabled This is normal vitaero is connected in low power mode and ready to control the Bluetooth device This is normal vitaero is connected and the Bluetooth device audio is on This is normal vitaero is connected and the PC speaker audio
8. ck For Updates This option will notify you immediately if a new version of the software is available Audio On Audio Off This option enables you to manually switch the Bluetooth device audio on or off It is recommended to choose Audio On 1f you are hosting a Conference Call so that contacts leaving the call will not close your audio connection It is also useful for using vitaero with other softphones Speaker On Speaker Off This option appears when Audio On is selected It enables you to manually switch audio to the PC speaker before or during a call When the call ends the speaker will turn off otherwise you can choose Speaker Off Suspend Hold Resume The Suspend option enables you to temporarily suspend vitaero if for example you receive an incoming call on your mobile phone and you want to use your Bluetooth headset to answer it If there is an active Skype call it will be placed on hold When you choose the Resume option vitaero will reconnect to your headset and any on hold Skype call will be resumed Exit This option will disconnect vitaero from both Skype and Bluetooth and then close the application License Keys vitaero is distributed as a fully functional application that will expire 14 days after installation unless a license key is entered It will prompt for a key two days before it 1s due to expire License keys can be purchased from http www vitaero com To activate a key enter it when pr
9. ctionality If you do not want to upgrade there is a workaround for the issue From Skype s support page Try the following in Skype 1 In the Skype program go to Tools gt Options gt Sound Devices 2 Uncheck the box Enable automating Sound device setting adjustment Due to a bug since Skype 1 2 unchecking this option may still leave the volume too quiet and you will have to manually edit the configuration file for the account having difficulty This file can be found on your PC under Documents and Settings lt your windows user gt Application Data Skype lt your Skype user gt config xml and you can edit it with Notepad Look for the lt MicVolume gt 255 lt MicVolume gt tag The microphone volume can have the values 0 to 255 with 255 being the loudest volume The bug in Skype sometimes sets this value at 256 and Skype users have reported that changing the value to 255 fixes the problem of very low microphone volume In Skype 1 4 and above this option has changed to Let Skype adjust my sound device settings but tests indicate that best audio results are obtained if the box is checked If this doesn t resolve the issue there are various general sound settings in Windows that could affect any headset or microphone Skype has a comprehensive collection of guides to help you adjust your settings here http www skype com help guides soundsetup html Widcomm only First check that the Bluetooth Audio device is workin
10. g and has been enabled From the Start menu choose Control Panel gt Sounds and Audio Devices When the Sounds and Audio Devices Properties dialog appears select the Hardware tab Check that Bluetooth Audio appears in the list of devices Sounds and Audio Devices Properties Name Audo Codecs Legacy Audo Drivers Meda Control Devices D Legacy Video Capture Devices Video Codecs Device Properties Manufacturer WIDCOMM Location Location 196608 Bluatooth_Device Device Status This device is working properly If Bluetooth Audio is missing then you should try reinstalling the Widcomm drivers or contact the vendor of your Bluetooth device for assistance Next select Bluetooth Audio and then choose Properties Check that the Device usage drop down is set to Use this device enable Bluetooth Audio Properties General Properties Dever Bluetooth Audo Device type Sound video and game cortrollers Man acturer WIDCOMM Location Location 196508 Biuetocth_Device Device status This device is working propery you are having problems wth this device cick Troubleshoot to start the troubleshooter Now press OK At this time you will need to reboot your PC before continuing From the Start menu choose Control Panel gt Sounds and Audio Devices When the Sounds and Audio Devices Properties dialog appears select the Volume tab
11. g the system prevent the Microsoft Bluetooth stack from loading These are the instructions from Microsoft s knowledge base KB8898 14 1 Open Device Manager by Clicking Start click Run type sysdm cpl and then click OK or right click on My Computer and select properties 2 Click the Hardware tab 3 Click Device Manager 4 Expand Bluetooth Radios 5 Right click each device listed under Bluetooth Radios click Uninstall and then click OK 6 Close Device Manager and then click OK 7 In Windows Explorer open the C Windows Inf folder 8 Rename the Bth inf file to Bth inf old 9 Rename the Bth pnf file to Bth pnf old 10 Restart Windows XP SP2 Now load the Toshiba drivers Do not insert the USB dongle until instructed by the hardware If you are running a laptop build on a desktop or laptop without an internal Bluetooth radio you may see a window asking you to press a key combination to turn your Bluetooth modem ON If this appears press OK and then insert the USB dongle Windows XP will detect the Bluetooth hardware and begin installing the drivers QO Why is my Bluetooth headset volume too low or why doesn t the microphone work A Skype may be controlling the microphone and speaker volume and this may cause problems with some Bluetooth headsets in Skype version 1 2 or 1 3 The recommended solution is to upgrade your Skype software to the latest version 1 4 or above as there have been many improvements to audio fun
12. he speaker volume control buttons have been pressed The level is an integer value passed in the LPARAM Examples To register a message const UINT WM VITAERO AUDIO RegisterWindowMessage T vitaeroEvents To listen to events add the following to the AFX MSG MAP ON REGISTERED MESSAGE WM VITAERO EVENTS OnHeadsetButtonPressed To send a message e g will either suspend or resume vitaero depending on it s current state PostMessage HWND BROADCAST WM VITAERO SHUTDOWN WPARAM 0 LPARAM 1 Headset Button Functions Example Plantronics M3000 The multifunction button is usually a large button on the side of a headset This is used for example to pick up an incoming Skype call or to hang up an active call The on off or microphone gain level button will mute or un mute the current call Note this button may not be present on some headset models The up down or volume level button 1s usually a rocker switch and will change the audio volume in the headset It may also be used to control vitaero plugins e g Funktional Extras The following table lists the mapping of headset buttons to vitaero actions Headset Button Description Example Actions Multifunction Command issued by headset to Pick up call indicate that the multifunction Hang up call button has been pressed Quick Dial Toggle Audio On Off On off or microphone Command issued by the Mute On first press gain level he
13. her call is in progress and vitaero is configured to initiate a Quick Dial This option is set to echo123 by default to help you make a test call vitaero automatically reads your contact list from Skype when you sign in You can press the Reload button to update the contacts list again useful after you have added or removed a contact in Skype during the current session Skype Status vitaero can automatically change your Skype presence status when certain events occur and you can select a different status for each event If an event is set to Not Selected then vitaero will not change the status Device Ready Connected this status is set when the device is connected and ready to show your contacts that you are available Device Disconnected Suspended this status is set when the device is disconnected or suspended to show your contacts that you are not available Call in progress this status is set when the device is connected and a call is in progress to show your contacts that you are busy It is not possible to set Offline status as this will prevent the call from connecting Startup Check for updates automatically When this option is checked vitaero will automatically check for program updates on the vitaero website when it starts up af an Internet connection has been established This option is checked by default Start vitaero when I start Windows When this option is checked vitaero will automatically start
14. k next to Mute all and that the Volume slider is half way or above li Volume Control SW Syrth Balance Balance 4 F7 b 2 db Volume Volume You may need to try different settings here to find the most suitable level for your device Your Bluetooth Audio device should now be functioning correctly QO Why do I get a Problem with playback device error from Skype with the Toshiba Bluetooth drivers A This problem was introduced in Skype 2 x and it happens the first time that Skype tries to use the Bluetooth WAVE from Toshiba audio device that Toshiba has also installed as the default Windows audio device As a workaround in the vitaero Configuration dialog change the Bluetooth Audio In and Out devices to Windows default device and change the Default Audio In and Out devices to your PC s actual sound card device You may also have to uncheck the Enable audio channel management checkbox In the Skype Tools gt Options gt Sound Devices dialog set the Audio In Audio Out and Ringing devices to Windows default device QO What if the vitaero system tray icon stays red 1 You may not have chosen a preferred Bluetooth device for vitaero to connect to See the Configuration section of this user guide for more details 2 The Bluetooth device may have lost it s pairing with the PC the Bluetooth driver may prompt for a PIN code when reconnecting to the PC especially after it has been used with a mobile pho
15. ne This code should be specified in the device user manual it 1s usually 0000 See the Connecting a Bluetooth Device section of this user guide for more details on pairing 3 Skype may not be responding to vitaero This scenario may occur after Windows hibernate or suspend and resume as Skype does not handle these functions reliably Skype may often cause Windows resume to freeze before the desktop is displayed It is recommended to exit from Skype before using Windows hibernate or suspend and to restart Skype after Windows resume 4 The default Bluetooth Audio Gateway service may have assumed direct control of the Bluetooth headset Some headsets automatically try to establish an audio connection when they are switched on and this interferes with the operation of vitaero which is designed to replace the default Audio Gateway Try pressing the headset multifunction button to disconnect the headset from the PC and vitaero should then change to yellow Ready if it can establish a connection Widcomm only To prevent the default Audio Gateway from intercepting the headset connection click the right mouse button on My Bluetooth Places and choose Advanced Configuration Bluetooth Configuration General Accessibilty Discovery Local Services Cent Appications Hardware WIDCOMM Bluetooth Software 5 0 1 802 idertty Enter a unique name for this computer This name wil be displayed to other Bluetooth devices
16. ompted at application launch or open the About dialog from the vitaero pop up menu and enter the information into the boxes provided Your registered Skype Name s separated by spaces should be entered in the Skype Name box and the license key entered in the Key box License Key Licensed users Trial license Skype Name Fev Then press the Register button vitaero will notify you if the key is activated successfully or report an error 1f the key is invalid If the key is activated Licensed users will display your Skype Name s instead of Trial license Technical The vitaero plugin resides in the Windows system tray and translates events between the Skype API and the Bluetooth device drivers vitaero is notified of significant events via Windows messaging and will respond appropriately by opening or closing an audio connection from the PC s Bluetooth adaptor to the Bluetooth device vitaero will also respond to button presses on the device and control the appropriate functions In Skype vitaero maintains a low power connection to the device while it is available to ensure that it is immediately responsive to call activity and also to preserve battery power Bluetooth drivers are supplied with USB Bluetooth adaptors and are pre installed on PC notebooks with integrated Bluetooth modules The manufacturers often have updated drivers available on their Technical Support website and it is worth
17. r paired device as your preferred audio device for Skype If you wish to connect a different device later you can run the wizard again please refer to the Configuration section of this user guide for more details Configuration When vitaero runs for the first time it will automatically launch the Configuration dialog You can open this dialog at any other time by selecting Configuration from the vitaero pop up menu or by double clicking the vitaero system tray icon vitaero Configuration m m Veve Preferred device Not Selected v Preserve device battery power Startup Check for updates automatically Start vitaero when I start Windows C Stop windows from hibernating V Ring the device when someone cals On multifunction button press Quick Oial _ Start vitaero suspended Contacts AUGO Devices Set default audio to your PC sound card Quick Dial Ey echo 123 m i e I L gt TYP S 1 Skype Status Bluetooth Audio In Bluetooth Wave from TOSHIB Device Ready Connected o Or ne Bluetooth Audio Out A Bluetooth Wave from TOSHIB w Device Disconnected Suspended Q Not Available v Default Audio In SoundMAX Digital Audio v gt Call in progress B Do Not Disturb Default Audio Out A SoundMAX Digita Audio Device vitaero automatically tries to connect to the preferred device when it is switched on and within range of the PC If you have already paired a device it will be au
18. r when a Bluetooth device is not connected or vitaero is suspended While the Toshiba Bluetooth drivers are active all sound from the PC is transmitted to the Bluetooth device Buttons The Cancel button will close the dialog without saving any of your changes The Reset button will change all options to their default settings The Help button will launch your Web browser with the address of our technical Support page When you have finished press the OK button to save the settings and to close the dialog User Interface vitaero provides visual status cues to by changing it s system tray icon Bluetooth device is not detected or connected Bluetooth device is connected in low power mode and is idle Bluetooth device is connected and audio 1s on PC speaker audio is on Bluetooth device is connected audio is on and microphone is muted vitaero is suspended Clicking the right mouse button while your pointer is over the vitaero system tray icon will invoke the pop up menu Configuration About vitaero Help Check For Updates Audio Off Speaker On Suspend Exit The options on this menu are as follows Configuration This option will open the Configuration dialog to enable you to change various settings About vitaero This option provides version information about the application Help This option will launch your Web browser and load the technical support page Che
19. this computer is configured to allow itself to be discovered Select a computer type from the dop down menu This selection Getesnines the icon that represents this computer on remote devices Computer name Funktional Software Lid Conner sn Bluetooth Configuration L Select the services that this computer wil provide to other Bluetooth devices Double click 5 service name to set ts securty start up options and properties Prirter PIM Synchronization Fie Transfer PIM tem Transfer Then press the Properties button and uncheck the box next to Startup Automatically Bluetooth Properties General Notifications Audo Gateway Startup Automatically v Secure Connection Then press OK to save the settings Finally restart vitaero and turn the Bluetooth headset off and on again to reset the connection Q When I pair a headset with my PC why does it stop working with my mobile phone A Most headsets can only store the pin code for one paired device Unfortunately this means you will have to pair the headset with your PC or mobile phone again every time you want to switch between them This will usually cause the Bluetooth driver to ask you for a PIN code the next time that vitaero tries to connect to the headset QO What does Error code 0004 mean A Error code 0004 means you are probably using Palm HotSync and it is conflicting with vitaero vitaero creates a new
20. to use Skype but ask again in the future De not alow this program to use Skype iT a me gt i Choose the Allow this program to use Skype option and then press the OK button Skype Manage API Access Control Manage API Access Control Name VITAERO EXE Alowed to use Skype Press the OK button again to dismiss the previous dialog and then press the Save button to save the new settings vitaero will now be allowed to communicate with Skype Connecting a Bluetooth Device When vitaero runs for the first time it will automatically launch the Pairing Wizard to guide you through the procedure of connecting a Bluetooth device to your PC Bluetooth devices must be paired together with a PIN code in order to create a secure connection and vitaero will automatically enter the correct PIN for supported devices v yitaero Pairing Wizard Step 1 of 7 Introduction Welcome to the vitaero Pairing Wizard This wizard will help you create a secure connection between a Bluetooth device and your computer you have a Bluetooth adaptor please ensure that is attached to the computer and that the A RD Bluetooth driver is enabled Bluetooth AIRING WIZ 3 Vy Now switch the device on and place it in discovery mode Check here for help with this procedure Press Next to continue After successfully completing the procedure vitaero will automatically select you
21. tomatically selected for you If you have paired more than one then you must choose your preferred device from the list If no devices have been paired then press the Find my Device button and see the Connecting a Bluetooth Device section of this document for more details Preserve device battery power When this option is checked vitaero will attempt to preserve the battery life of the device by maintaining a low power connection until it 1s really necessary to open the full audio connection Un checking this option will tell vitaero to keep the audio connection open at all times This option is checked by default Ring the device when someone calls When this option is checked vitaero sends the ring signal for an incoming call to the device requires Skype version 1 3 and above This option is checked by default On multifunction button press This setting determines the action that will be taken by vitaero when the device multifunction button is pressed The options are e Quick Dial Dials the Skype contact that is selected in the Contacts Quick Dial list below e Toggle Audio Switches the audio connection on and off Useful for managing the audio connection for other softphones e Control Plugin Sends the button press to any plugins that are registered with the vitaero API e g Funktional Extras Contacts Quick Dial Determines which Skype contact will be called when the device multifunction button is pressed if no ot
22. vated Widcomm driver Microsoft Widcomm 3 Now go to the Device Manager right click on the Generic Bluetooth Radio sometimes also called Blutonium and select update driver Don t let Windows XP connect to the Internet then select Choose software from a list or specified location In the next dialog select Don t search but select the driver to install In the next dialog check Show compatible hardware if it isn t checked already and select your manufacturer s driver instead of the Generic Bluetooth Radio or Blutonium driver Click Next until the new driver is installed Now the Widcomm system tray icon should be blue white as well It is now activated and ready to use Microsoft Widcomm If you right click on the Widcomm icon and select Start using Bluetooth or you double click on the My Bluetooth Places desktop shortcut the Widcomm software installation and configuration will be continued You can choose to hide the Microsoft icon by right clicking on it and selecting Remove Bluetooth Icon This should have resolved any compatibility issues with the Widcomm Bluetooth software and Microsoft Windows XP SP2 There are additional illustrated instructions for configuring Widcomm drivers on our website at http www vitaero com support Toshiba only To replace the Microsoft drivers with Toshiba remove all instances of Bluetooth stacks in the Device Manager Before rebootin
23. when you log in to Windows Stop Windows from hibernating When this option is checked vitaero will block Windows from hibernating This is useful for temporarily overriding power management settings on notebook PCs so that Skype can run continuously Start vitaero suspended When this option is checked vitaero will immediately suspend itself after starting to prevent it from searching for Bluetooth devices To resume choose the Resume option at any time from the vitaero pop up menu Audio Devices vitaero will automatically switch the Skype audio input output between your PC and your Bluetooth device whenever it is connected or disconnected The default settings will be correct for most systems The Bluetooth Audio In Out devices are set by default to Bluetooth Audio or Bluetooth Hands free Audio for Widcomm drivers or Windows default device for Toshiba drivers Only change these settings if you are a technical user or we have instructed you to do so Widcomm only Bluetooth High Quality Audio A2DP 1s only compatible with Bluetooth Stereo headsets and vitaero does not support high quality audio connections at this time If this audio device is configured for use with a mono headset you will not hear any sound from Skype and you should change it back to the default setting Toshiba only the Default Audio In Out devices must be set to your PC sound card if you want to use Skype with your PC microphone speake
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