technical user manual am deactivator
Contents
1. Gan 7 a 4 Line period 20 01 ms Tests Tag signal 9 LEDs amp Sound Bckg signal 12 Deactivation Quick adaptation Counters Deactivated tags i Reset Non deactivatable tags Reset i Figure 1 Main Deactivator Page e GAIN The deactivator sensitivity is set by the GAIN slider Set this value based on label deactivation height and interference Default value is 3 o For deactivators the main cause of interference will be LCD screens at the cash desk If you have interference due to the screen try orienting the screen or the pad in a different angle or place the pad farther from the screen e SOUND Adjust the volume of the sound for label detection or turn it off completely e TRANSMITTER ON OFF Turning off the transmitter will disable the device e DEACTIVATION ON OFF Turn off the deactivation function if you would like to just use the device as a tag label checker e COUNTERS The deactivator will count deactivations and save to memory If deactivation fails 3 times this number can be changed on the SYSTEM page number of attempts to deactivate in succession it will be counted as a non deactivatable tag USER MANUAL AM DEAC REV 1 0 PAGE 7 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of Ameri2. www amersec com CAM 5 C Shoplifting Prevention Systems TECHNICAL USER MANUAL AM DEACTIVATOR STANDARD MODEL SW V1 USER MANUAL AM 58kHz REV 1 0 Confidential and proprietary information for internal use only Contents TO PRODUCE DESCRIP TOW sta ccasesrsueaent Cenutonavewstestatustaaasewenene AE E E EA E Cauutonaveadie E AA 3 LECON OUE ee E E E EE E E A 3 T WDC SIO O a E i ES EAEE EAS E 4 To VSS IONS Cl e EE A E N A E A A E A mentite 4 2o INS TATOO GUID E erenn aE a I E AE E EEEE E E EAEE EAA ETR 5 L REGUE ET E E E A EAE E AE REE A E 5 ZPD PEI PAW GE ae a E E E E E E E ies oaaneesaa 5 PRE Oo ae e ASe Saris ec E E EEE E E E E E E E N A E E A E E E 5 P T E e E E E E a ie E E T eee eee E nin eaten a E E E E E T E 5 2 9 Connect Controller to PC coscvcssivadnsnssvnzesandaslersauensnvdanvndsinsiuneasauneuileseanevanedeaiedindesnsasauehbieseanenpaedealiedniedainsetavondleveausosnidunvndeindisnaanaes 6 20 SOftware Main Settings cerniera a a a a aA aE a Ea E E a aai 7 2 7 SON Ae 5 VI COUN 2 AU OUN aeey n Ea EE E E E a a 8 DT SOV Ay ONC PIE oS E EE 9 3 0 REMOTE SERVICE ECOMM CONNECTION cccccscccccccccccceceesssesssssssnseeeeeeeeeeceseseeseeseeesaaeeeeeeeeeeeeeeeseeeeeeeaaaaaeeeeeeeeeeeeeseseeeeeas 10 Si COmie Vee he eccomi IVOGUN Gye ascasenescesataa teas csantoncoassaceiband siesauesadeenanesneeceandaesatsaecapiansudedadaredeess E eE DE i 10 3 2 Connecting Multiple Devices to AN CCOMM ccccsss
3. Configurator installed 2 2 Pre Installation The following checklist should be completed prior to arriving on site with the system o Make sure you have installed the latest correct Smart EAS Configurator Application and have a USB Hardware Key o Is Remote Tuning required An eComm Module with internet connection is required IP settings should be collected before installation For these requirements please refer to the eComm User Manual e eComms should be pre configured before arriving on site See the eComm User Manual for details 2 3 Connect Cables For 110V supply open the controller and move the toroid transformer supply connector from the 230V pins to the 115V pins before powering on the deactivator e Connect the deactivator pad to the controller e Connect the mains power cable e Switch on with the provided key switch 2 4 Test ALWAYS test the device for performance on site before making holes in the cash desk Every environment is different and the original plan may need to be modified USER MANUAL AM DEAC REV 1 0 PAGE 5 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information
4. E O see Minimum Y 0 500 VY Hold maximum 0 1 000 2 000 3 000 4000 5000 6000 7 000 8 000 9000 10 000 11 000 12 000 13 000 14 000 15 000 16 000 17 000 18 000 19 000 20 000 19 Select h izati elect grap Synchronization i Voltage zero crossing polarity TX burst timing Stop read phase A Sync delay us 1 1 7500 default 1 D every period D every second period falling edge rising edge Figure 2 Unsynchronized Deactivator The figure above shows an un synchronized deactivator The red signal indicates all signals in the environment including any other AM systems or deactivators Select HOLD MAXIMUM and READ DATA to view these signals To synchronize simply select AUTO SYNC move the slider or enter a value in SYNC DELAY to move your deactivator TX signal blue on top of the red pulses A synchronized deactivator is shown below The deactivator pulses at a rate of 75Hz as does the AM system The graph displays 1 period of the mains frequency 20 msec so for this reason you will see 3 pulses VOLTAGE ZERO CROSSING allows you to switch polarity of detection of the mains frequency This is like physically changing the polarity of the power wires and shifts your signal by 10 msec or 180 degrees USER MANUAL AM DEAC REV 1 0 PAGE 8 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal a
5. The system will scan the COM ports on the computer Select the correct COM port and press Connect If multiple COM ports show up in the list you may need to try each one to find the correct port e Ifyou are unable to connect to the scanned COM port you can manually find the correct COM port on your PC o Select Start gt Run gt devmgmt msc gt OK _ Typethe name of a program folder document or Internet resource and Windows will open it for you Open devmgmt msc OK Cancel Browse Figure 1 Open Device Manager o When Device Manager is open navigate to Ports COM amp LPT The Hardware Key will be displayed as USB Serial Port COMX Select this port in the application and press Connect a Network adapters a IF Ports COM amp LPT i Processors USER MANUAL AM DEAC REV 1 0 PAGE 6 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to w
6. a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 4 0 TECHNICAL SPECIFICATIONS e Deactivation Height up to 12 cm e Deactivation Speed 2 sec e Pad Controller Cable Length 1 5 m e Power Input 110 220VAC 50 60Hz e Power Consumption 10W e Operating Frequency 58kHz e Transmitted Pulse Width 1600 usec e Repetition Rate 75Hz e Operating Temperature 0 50 C 5 0 DECLARATION Operate the device only as described in these operating instructions Damage to hardware due to improper use will result in loss of warranty WARNING Do not open controller while connected to main powe
7. can Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 2 7 Software Synchronization It is recommended to first install the AM system and then install the deactivators and synchronize to your AM system All AM systems and deactivators must be synchronized SmartEAS Configurator v0 1 0 0 COM4 255 AMdEco v0 2 Scope Deactivator System RTC Access contral Events Communication Synchronization 6 000 5 500 5 000 4 500 4 000 3 500 3 000 2 000 2 500 i i i i i r Auto axis Y J Maximum 1 500 i 6000 1000 f Fear ALE ETO
8. crossing polarity TX burst timing i phase Syne delay us 3596 1 7500 default 1 every period D every second period Stop read falling edge rising edge Figure 3 Synchronized Deactivator 2 7 Software Other Pages e SYSTEM PAGE Recommended to leave default settings e RTC PAGE Synchronize internal clock to your PC if the deactivator will be connected to internet for remote service e ACCESS CONTROL For future use e EVENTS Allows the technician to view events that have occurred on the deactivator for troubleshooting purposes Events include On Off status deactivations errors etc e COMMUNICATION Change the bus address if the deactivator will be connected to internet for remote service USER MANUAL AM DEAC REV 1 0 PAGE 9 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended rec
9. hich it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 2 6 Software Main Settings When you have successfully connected to the controller and have the pad connected you can begin adjustment of the deactivator Settings are saved immediately to the controller after pressing the appropriate button Set Apply Checkbox etc beside the setting When entering a number value press the ENTER key to confirm the setting and save it to the controller r SmartEAS Configurator v0 1 0 0 COM9 255 AMdEco v0 2 8 Scope Deactivator System RTC Access control Events Communication Sound Status Voltage zero crossing EEPROM Deactivation voltage Trasmitter enabled Deactivation enabled Capacitor charging enabled RTC System unlocked Quick adaptation iButton verification empty list Transmitter voltage Transmitter On Detection indication Deactivation On Volume OFF MAK Receiver Input signal B 207 Line frequency 49 98 Hz
10. ipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 3 0 REMOTE SERVICE ECOMM CONNECTION For Remote Service it is necessary to connect an eComm Module to the deactivator The eComm Module should be pre configured before going to the installation site For further information not found below regarding configuring or connecting the eComm Module refer to the eComm Module User Manual 3 1 Configuring the eComm Module e In StoreMonitor create a Client amp Location if not already done for your deactivator Move the eComm Module from your list of inactive eComms to the correct Location e Inthe eComm web browser configurator set the Communications Bus Mode to EAS Device o The default username password for the eComm configuration is admin and 12345678 e All devices connected to one eComm must have a different address starting with O 1 2 etc If you have only one device connected to the eComm you can leave the default address of 255 e Next to each address that is connected select AM Deactivator as the Device Type e Set the IP settings which
11. nd unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof SmartEAS Configurator v0 1 0 0 COM4 255 AMdEco v0 2 Scope Deactivator System RTC Access control Events Communication Synchronization 6 000 5 500 5 000 4 500 4 000 3 500 i i 3 000 2 500 Maximum Y 6000 2 000 Minimum Y 0 Z Hold maximum 1 000 2 000 3 000 4000 5000 6 000 7 000 8 000 9 000 10 000 11 000 12 000 13 000 14 000 15 000 16 000 17 000 18 000 19 000 20 000 51 Select graph elect graph Synchronization ad fi Voltage zero
12. on of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof
13. r RISK OF ELECTRIC SHOCK CAUTION When connecting or disconnecting pad make sure deactivator is switched off This product conforms with the requirements of the following harmonized standards for electromagnetic compatibility EN 55022 2006 A1 2007 EN 61000 3 2 2006 A1 2009 A2 2009 EN 61000 3 3 2008 ETSI EN 300 330 1 V1 7 1 2010 ETSI EN 300 330 2 V1 3 1 2006 ETSI EN 301 489 1 V1 8 1 2008 ETSI EN 301 489 3 V1 4 1 2003 This equipment has been tested and found to comply with the limits for a class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications The user is cautioned that changes and modifications made to the equipment without the approval of manufacturer could void the user s authority to operate this equipment USER MANUAL AM DEAC REV 1 0 PAGE 11 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protecti
14. rein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 1 0 PRODUCT DESCRIPTION 1 1 Controller e Power Switch On Off with Key supplied with controller e LEDs o Green Status Flashes slowly when switched on and operating normally Flashes quickly when switched off or during error o Yellow Warning Indicates that the deactivator is switched off or a setting may be incorrect o Red Error Indicates that an error has occurred e RJ11 Port Connect your Hardware Key for setup or eComm Module for Remote Service e Antenna Connector for deactivator pad e ACInlet Standard mains power cable for 110 240VAC 50 60Hz Deactivator is supplied for 220V For 110V an extra step is required before powering on See Section 2 3 for details 51mm USER MANUAL AM DEAC REV 1 0 PAGE 3 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This documen
15. secccccessecccccassecccsauenecceeeeuseceessuaeeceesseuseceesaaaeeeeessensecessaeuecessuaaeeeessaggeeeeees 10 3 3 Remote Service Connection ssesssesssessersssrsssessersseesseosseosseossessscosseosseesscesscesreessesssesssesssesssesseesseesseosseosseesseosseessessressseesseest 10 4 0 TECTIA LS Pe CTC Pat INS sass ccs emsceer escent tnaiosics c wtigetaa ecstestateterols nar tea etl eats ween E ate EEEREN AASE NE E 11 S30 DECLAR TON resect se estan te ctw reac cee wee recone eee wt ac EE E selector ta A A EEE E A 11 USER MANUAL AM DEAC REV 1 0 PAGE 2 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained he
16. t including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 1 2 Desktop Pad 160 mm 22mm f cable 150 cm Pad for placement on top of desks or counters where it is not possible to cut a hole e Green ON LED Flashes slowly when deactivator is switched on and operating normally e Red DEAC LED Indicates deactivation LED is ON if the deactivator is switched off 190 mm oe lip 15 mm wide 4mm thick beveled 1 3 Insertable Pad cable 150 cm Pad for flush mount installation in desktops e Green ON LED Flashes slowly when deactivator is switched on and operating normally e Red DEAC LED Indicates deactivation LED is ON if the deactivator is switched off 160 mm 160 mm It is possible to screw through the lip of the pad if additional strength is required when mounting in the desk USER MANUAL AM DEAC REV 1 0 PAGE 4 of 11 This document was created
17. to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is a confidential and proprietary document of American Security spol s r o and consists of information that is protected by copyrights or intellectual property protection of other subjects All other information which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 2 0 INSTALLATION GUIDE This section outlines the step by step processes for installing the AMERSEC AM STANDARD DEACTIVATOR 2 1 Required Materials e Deactivator Controller e 1 Pad can be any pad design desktop inbuilt senso customized etc e mains power cable supplied with controller e USB Hardware Key with telephone cable e Laptop with Windows XP or later and Smart EAS
18. which is not generally known is intellectual property of American Security spol s r o This document including any and all attachments hereto is intended solely to be used by individuals or entities to which it is addressed If the reader of this document is not the intended recipient or an employee or agent responsible for delivering this document to its intended recipient you are herewith notified that any dissemination distribution copying or retention of this document or the information contained herein is strictly prohibited If you have received this document in error please notify us at info amersec com immediately and permanently delete and or destroy the original and any copy or printout thereof 2 5 Connect Controller to PC Requires Windows XP or later e Install software and then connect the USB Hardware Key to the PC and to the RJ11 port on the controller e The Hardware Key is used as a USB converter and for security Only 1 key is needed for each technician it is NOT left at the installation with the system e Open the Smart EAS Configurator AFTER the hardware driver is finished installing Make sure the controller is powered ON r Ii Your device is ready to use we Device driver software installed successfully e Select Serial communication Communication type LOM port Serial A5485 Menal 11 7 Search O Socket Internet Connect Disconnect COM status Disconnected e
19. you have obtained from the store s IT department 3 2 Connecting Multiple Devices to an eComm To connect multiple devices multiple deactivators or deactivators AM systems to a single eComm it is necessary to use a Serial Adaptor P 232 485 from Amersec This converts the RS 232 interface to an RS 485 bus so that all devices can be connected together local network switch router power supply AM Controller AM Controller AM Controller Serial Adaptor Serial Serial Adaptor Adaptor B A Resistor 1200hm Connect all devices as shown in the figure If the cable is more than 10m it is recommended to place a termination resistor of 120 Q between the A amp B terminals for improved communication performance 3 3 Remote Service Connection e To access your deactivator via Remote Service connect your Hardware Key to your PC for security only and open the Smart EAS Configurator application e Select Internet eComm connection e Enter your StoreMonitor credentials e Browse to the Location where you placed the eComm and press Connect e Ifthere are more than 1 devices connected to the eComm select the desired system You will now have access to all settings USER MANUAL AM DEAC REV 1 0 PAGE 10 of 11 This document was created to provide the intended recipient documentation for technician purposes only Any other usage of this document is an illegal and unlawful act This document is
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