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GFI FAXmaker for Exchange/SMTP Manual

1. cccccccsseeseeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeessaaaeeees 172 Configuring GFI FAXmaker for Lotus Notes 173 AO GUCT ON cieiaticees teiice tetas ete i asttoncedatiecta tata tastes N 173 Configuring Lotus Domino Notes Server 6 5 ccceceeceeeeeeeeeeeeeeeeeeeeeaaaaeeeeeeeseneaaeees 173 Step 1 Allow mail relay from Lotus Domino Notes Servet 0 cceceeeees 173 Step 2 Add a foreign SMTP domain on the Lotus server cccccseeeee 175 Configuring Lotus Domino Notes server 6 ccccccseeeeeeeeeeeeaeeeeeeeeeeeeeaeeeeeeeeesenaaeees 177 GFI FAXmaker for Exchange SMTP Manual Contents e iii Step 1 Create a mailbox database on the Domino Servel 00ccceeeees 177 Step 2 Configure the Person for the FAXmaker Domino database saori a en eee Or er eee eee ee 177 Step 3 Give the FAXmaker Person permission on the PAXINaKer database erorian a Siete ee Ra Ae 178 Step 4 Remove default HPOPS View cccccssssssssssssseeeeeeeeeceseeseeassssssseees 179 Step 5 Add the FAX Foreign Domania nn a 180 Gontiguring Lows Notes A 8 5 isso ieteccce atari ccs euiet Anse aeeea ees 181 Step 1 Setting up a Fax database in Lotus Notes cccceeeeeeeeeeeeeeeees 181 Step 2 Define the database as a POP Mailbox cc ceceecceeeeeeeeeeeeeeeees 182 Step 3 Setting up of forwarding of the GOMAIN ccccceccssseeeeeeeeeeeeeeeeees 182 Configuring the Email2Fax gateway in GFI FAX
2. gt BaCk Cancel Screenshot 140 Choosing the Microsoft Access Driver f In the set up dialog enter callacc as the data source name and enter a description g In the Database section click Select and Browse and select the file CallAcc mdb found in the GFI FAXmaker directory and click on OK 148 e Advanced use GFI FAXmaker for Exchange SMTP Manual ODBC Microsoft Access 97 Setup E4 Data Source Name callace OK Description Call Accounting Database Cancel Database E Program Files F 4xrmakervcallace mdb Help Select Create Repar Compact System Databaze Advanced iket None C Database gustem Wiebe Options gt Screenshot 141 ODBC Microsoft Access Set up h Click OK in the ODBC data source administrator 3 You will now be able to start up the Log viewer from the GFI FAXmaker program group Using the Call accounting Log viewer module In the Log viewer you will see an overview of each outgoing fax including information on who sent the fax on which date and at what time recipient details billing code used call duration number of pages fax line it was sent on cost and whether the fax failed or was successful You can customize the cost calculation tables by clicking Options and choosing Edit International Cost Table Edit Long Distance Cost table and Edit Local Cost table Customize your international dial out code
3. 170 e Configuring Exchange Server 5 5 for faxing GFI FAXmaker for Exchange SMTP Manual Internet Hail Service TEST NT 4 Properties General Connected Sites Address Space Deliver Restrictions Diagnostics Logging Internet Mail Dial up Connections Connections Queues Routing Security Administrator s Mailbox Administrator Change Notifications Message Content Attachments outbound Character Sets ie MIM E E Westem European IS0 8859 1 I Plain text HTML Nor MIME Westem European IS0 8859 1 UUENCODE Bimer Specity by E Mail Domain E Mail Domain T Clients support S MIME signatures T Convert inbound message to fixed width font Enable message tracking Screenshot 162 Internet Mail Service properties 1 From the Exchange Administrator Open the IMS connector object Select the Internet Mail tab Click the E Mail Domain button E Mail Domain E Mail Domain Remove Move Wn Move Mawn OF Cancel Help Screenshot 163 Email domain 2 In the E Mail Domain dialog that opens click on Add GFI FAXmaker for Exchange SMTP Manual Configuring Exchange Server 5 5 for faxing e 171 Add E Mail Domain E Mail Domain faxmaker com lasimum message size f No limit Masinnum size KE fo Send Attachments Uzing Character Set Translation fe MIME MIME Westem European IS0 8859 1
4. MW Copy settings from installed device Device ISON on line number Screenshot 66 Adding a modem channel 1 After you clicked the Add button in the Lines Devices dialog the Add fax line dialog will appear which requires you to specify the fax line device type and the physical fax port on which this fax line is connected Select the first available fax line number NOTE If you have added new fax modems since installing GFI FAXmaker you can click Detect in the Lines Devices dialog to find new modems GFI FAXmaker will detect any modems connected to your PC and list them in the Lines dialog Then tick the checkbox of each modem that you wish to use Wf you are using Windows 2000 2003 GFI FAXmaker will also detect any modems connected to Microsoft Fax However you must ensure that the Microsoft Fax service is started 2 Now select your device type Select either GFI Fax modem driver or Microsoft fax modem driver 3 If you selected GFI Fax modem driver select the com port on which the modem is connected in the Physical port box If you selected Microsoft fax modem driver select Microsoft Fax Service in the Physical port box NOTE If you chose to use a modem via the Microsoft Fax driver don t select the same modem twice i e once using the Microsoft fax driver and another time using the GFI modem driver 62 e Configuring Fax lines GFI FAXmaker for Exchange SMTP
5. iniiew Group Calenc Sinem se RepeatLookup 17 4 Miniview Notices2 nm Sent ia H E Folders EH iq Shared Code SoftDeletions SoftDeletions 17 F a Shared Resources H E Other fT oLa Tasks 17 Screenshot 175 Removing the default POP3 view 4 Double click the POP3 View Click OK to the warning prompt 5 Select the following two lines and delete them from the POP view object DEFAULT DeliveredDate SELECT DeliveredDate fe POP3 a ce Folders tq Shared Code H A Shared Resources H 27 Other POP3 View View Selection Objects Reference POP3 Globals a Run Client z Formula DEFAULT DeliveredDate m POPS View Faxmaker View Selectior Vserverymnail axmaker nsf H H Framesets Form Formula HelpRequest i Target Frame e Sei Target Frame Est E Forms Options EME Views Declarations ke CalSummary Queryopen i i Postopen be Mail Threads Miniview Followupz f Mini view Group Cal oe Miniview Notices2 ni Regiondoublec Queryopendoc Queryrecalc Queryaddtofolc Querypaste v SELECT DeliveredDate be Folders z 6 Save the changes and exit Domino Designer Step 5 Add the FAX Foreign Domain Load Domino Administrator Select the Configuration tab Select Messaging Domains
6. If Plain text HTML Mon MIME Westen European IS0 8559 1 C UUENCOCE Binhey OF Cancel Help Screenshot 164 Add Email domain 3 In the Add E Mail Domain dialog enter the E Mail Domain as faxmaker com Click on Advanced options button Advanced options Send Microsoft Exchange rich text formatting Message text word wap i 5 M Disable Out Of Office responses to the Internet f Never M Disable Automatic Replies to the Internet At column 76 Disable sending Display names to the Internet Reset default values Cancel Help Screenshot 165 Advanced options 4 In the Advanced options dialog set the Send Microsoft Exchange rich text formatting to Never Click OK to confirm changes in Advanced options Click OK to confirm changes in Add E Mail Domain 5 Repeat this process for the smsmaker com domain 6 Now click OK to save all changes Restart the IMS service from the control panel for the new settings to take effect Configuring the GFI FAXmaker users After you have configured the Exchange 5 5 server ensure that you have configured all fax users as licensed GFI FAXmaker users and entered their email address in Active Directory or if you don t have active directory in the GFI FAXmaker user database For more information please see the paragraph Step 3 Specifying the fax administrator amp users of chapter
7. If you have decided to use DID DTMF routing and have installed a suitable fax device you will need to 1 In the GFI FAXmaker configuration go to the Lines Devices node Double click on each installed fax line go to the advanced tab and enable the option to Number of DID MSN digits to capture The number of digits should be set to the size of the range of numbers you will be capturing l e For a range of 0 99 you should capture two digits For a range of 0000 5000 you would capture 4 digits 2 Associate the DID numbers with the users This is called a DID route Do not enable DTMF DID routing unless you have a DIMF DID capable fax device otherwise the fax server will generate an error while receiving GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 73 VW If you are using DTMF routing behind a PBX in combination with a Brooktrout card ensure that you have setup the Brooktrout card correctly Please visit the Cantata Technology website for more information how to configure your card correctly for a particular PBX Adding DID DTMF routes 1 Right click on the Routing gt DIMF DID node and select New DTMEF DID route Hew DTHF DID Route s Ea er Please enter one or more OT MFFADID numbers or ted b ot ley Lee ranges separated by commas For example oneal al DTMFYOIG number s or rangele 11 100 IY Force DTMF DID numbers to have this amount of digits 4 Note The numbers will b
8. 1 Create the Public Folder to which Faxes should be forwarded from Microsoft Outlook 84 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual Microsoft Exchange Administrator Server TEST_NT4 in Mi E3 File Edit View Tools window Help Ej x TEST_NT4 Jo HAJA ale GFIOrg i ea a a ees ete EER Address Book Views Ja a f ag zJ Folders PEETS E GFl5ite Ga Configuration oo ME Recipients 5 Object s 1 54 Ab Screenshot 86 Open up the public folder properties 2 From the Exchange Administrator open the properties of the public folder you just created FAX Folder Properties General Replicas Folder Replication Status Replication Schedule Distribution Lists E mail Addresses Custom Attributes Limits Advanced FAX Folder Simple display name Directory name Trust level 0 100 Fax FOLDERIBCCOSA41 E Replication meg importance Home server Normal TEST_NT4 T Hide from address book Container name Recipients Administrative note ee Cancel Apply Help Screenshot 87 Folder properties 3 Select the Advanced tab and make sure that Hide from address book check box is cleared 4 Now create a new mailbox from the Exchange Administrator File New Mailbox 5 In the Mailbox properties select Delivery Options tab GFI FAXmaker for Exchange SMTP Manual Configuring Fax routi
9. Next Set up will now copy the files to the GFI FAXmaker destination folder 7 After the files have been copied set up will confirm the installation of the GFI FAXmaker printer driver Click Next to proceed Hardware Installation S The software pou are installing for this hardware Printers has not passed Windows Logo testing to werty its compatibility with this version of Windows Tellme why this testing iz important Continuing your installation of this software may impair or destabilize the corect operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway Screenshot 56 Confirm printer driver installation 8 Windows will confirm installation of uncertified drivers Almost no vendors certify them because it s a very time intensive and bureaucratic process Click Continue Anyway to proceed There will be short delay during this installation The client is now installed Specifying email address The first time the user starts the FAXmaker Fax Message form the GFI FAXmaker client will retrieve the e mail address of the currently logged on user from Active Directory It will use this e mail address to send transmission reports If another user logs on to the machine then GFI FAXmaker will query Active Directory again In oth
10. Options 2 Help Screenshot 194 Viewing a generated report Use the toolbar at the top of the report viewing pane to access common report related functions Report browsing options lt gt Browse the generated report page by page GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Default reports e 207 Zoom in Zoom out ke Search the report for particular text or characters e m Go directly to a specific page F Breakdown the report into a group tree e g by date time Print the report Report storage and distribution options T Export the report to a specific file format and save on a disk r Distribute the generated report by email NOTE For information on how to configure report storage and distribution options refer to the Configuring Advanced Settings section in this manual Adding default reports to the list of favorite reports File Tools Help 4 taoman Product Selection GFI FAXmaker 12 0 ReportPack Weekly Default Reports TE ere E fg GF FAXmaker 12 0 ReportPack E oH Fax Reports sample Rej see Estimated Saved Costs Report fae T a Fax oo ee eek F Q 00 clu Fas Usa ork fee Usa Fax ieee Report Run For Last 14 Days bas Fax Line Usage Report Run For last 3 Months Ey H J SMS Reports Add To Favorites List a ull User SMS Usage Report New Custom Report E Daily SMS Usage Report Mew Scheduled Report i E iwen
11. The space savings are considerable by storing mail in a SQL database and by compressing attachments GFI MailArchiver for Exchange can store mail up to 70 more efficiently than in Exchange stores or psts GFI MailArchiver also eases exchange backup and restores because all mail is stored externally in a standard SQL database you don t have to worry about restoring the exchange stores which are often corrupted Users do not need to archive and manage local psts either since all mail is stored centrally You can use other mail archiving solutions too It is almost certain that it will Support retrieving e mails to archive from a mailbox and allow users to search for faxes via the interface included with your archive solution Archiving to an e mail archiving solution To archive via mail 110 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Archiving Properties x General Mail Archiving ae The mail archiving options will let you send all your sent and F received fases to an SMTP mailbox for archiving purposes W Enable mail archiving for received fares Enable mail archiving for failed faxes Specify the email address of the SMTP mailbos Email address faxarchive local com W Archive faxes in this format File format PDF file pf id Screenshot 110 Archiving to an email archiving package 1 In the GFI FAXmaker configuration right click on the archiving node and select pro
12. Which GFI FAXmaker reporting database is being used iol x File Tools Help 4 de Bc GFi SECURITY amp MESSAGING SOFTWARE Product Selection GFI FAXmaker 12 0 ReportPack Copyright c 2000 2007 GFI Software Ltd Options jg GFI FAXmaker 12 0 ReportPack Database Source Database Type MS SQL Server Database Path 192 168 1 5 Jaladase source Import Export Configuration Version Information amp Licensing NOTE To change the database backend between different database types right click on Database Source and select Set Database Source ve Favorite Reports w Default Reports Custom Reports Scheduled Reports fy Options 2 Help Screenshot 210 GFI FAXmaker reporting database To check which GFI FAXmaker reporting database source is currently being used by the GFI ReportCenter to generate reports follow these steps 1 Click on the Options panel button 2 Click on the Database Source node to view the current GFI FAXmaker reporting database details in the right pane Configuring the GFI FAXmaker reporting database source To change the GFI FAXmaker reporting database source follow these steps 1 Click on the Options panel button GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Configuring default options e 223 2 Right click on the Database Source node and then click Set Database Source D
13. lf after using the Knowledge Base and this manual you have any problems that you cannot solve you can contact the GFI technical support team The best way to do this is via email since you can include vital information as an attachment that will enable us to solve the issues you have more quickly The Troubleshooter included in the program group automatically generates a series of files needed for GFI to give you technical support The files would include the configuration settings debugging log files and so on To generate these files start the troubleshooter wizard and follow the instructions in the application In addition to collecting all the information you will be asked a number of questions Please take your time to answer these questions accurately Without the proper information it will not be possible to diagnose your problem GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Troubleshooting e 243 Then access the troubleshooter support folder located under the main program directory compress the files in ZIP format and send the generated ZIP file to support qfi com Ensure that you have registered your product on our website first at http customers gfi com We will answer your query within 24 hours or less depending on your time zone Request technical support via web chat You may also request technical support via LiveSupport web chat You can contact the GFI technical support dep
14. 2 ya 6 9 Un asiata ee 145 Sending anm oM eae eee ar om te ee ee aa 145 Advanced use 147 Installing GFI FAXmaker in a Microsoft Exchange cluster environment 66 147 The send log and receive log file ccccccssescecceeseeeceeeseecceeseessaseeeseuseeessseeessageees 147 The GFI FAXmaker Call accounting module Log VieWe l eeeeeeeeeeeeeeeeees 148 AP Digital Sender iIMeQrallON wzcsdscccchacwstatcincssd cas A ovatadndel E 149 CUSTOMIZING transmission FE DONS siectacs sais wes aaa iaa aE 151 Internet site NiO s WWW GTI COMM ats scecsicexsesesd ccd aana i iaai 152 The GFI FAXmaker API s 153 Introduction to the GFI FAXmaker API S sccccccssseeceeeeeesseeeeeeeeeeeesaeaseeeessaeaaes 153 SAA E Senir aN tute coaceseaecasuetedecatteht aet tawradesseaecacnuese 153 The Exchange 2000 2003 SMTP connector 159 About the Exchange 2000 2003 SMTP connector ccccceeeeeeeeeeeeeeeeeeeeaeeneeeeeees 159 GONMECIOFSCODC scien cadet eae uated cart anatase a NA 159 Creating the connector manually eeeececcecceccceeeeeeeeeeeeeeseeeeeeeeeeesseaeeeeeeeeeessaaaaeees 159 Configuring Exchange Server 5 5 for faxing 167 PATO GUC TO scieria catch tence a E a 167 Configuring Microsoft Exchange 5 5 ccccccccceccssssseeceeeeeeseeeeeeeeeeessuaeeeeeeeeeessaaaeeess 167 Disabling RTF for the faxmaker com and smsmaker com domains 0 eee 170 Configuring the GFI FAXmaker USESS
15. 356 382 419 Transmission reports GFI FAXmaker will send a transmission report to the user after a fax has been sent This transmission report will show whether the fax was sent successfully or not You can configure transmission report options from the Advanced gt Transmission reports node Right click on the reports node and select properties The following options are available 98 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Transmission reports options f x General Transmission reports options if Report successful outgoing FAX transmissions M Include attachments with success reports M Report failed outgoing FAX transmissions M Include attachment with failure reports M Append original message body cancel e Screenshot 99 Transmission report options Report successful outgoing FAX transmissions Tick this option if you want GFI FAXmaker to send a transmission report if a fax is sent successfully Include attachments with success reports Tick this option if you want the fax file to be included with the transmission report Report failed outgoing FAX transmissions Select this option if you wish GFI FAXmaker to send a transmission report when a fax has failed Include attachments with failure reports Tick this option if you wish GFI FAXmaker to include the fax file that failed in the transmission report Append original message body Tick this option if you wan
16. GFI FAXmaker for Exchange SMTP 12 Manual By GFI Software GF http www gfi com E mail info gfi com Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of GFI Software GFI FAXmaker is copyright of GFI SOFTWARE Ltd 1995 2007 GFI Software All rights reserved GFI FAXmaker is a registered trademark and GFI Software Ltd and the GFI logo are trademarks of GFI Software Ltd in the Europe the United States and other countries Version 12 0 Last updated April 4 2007 Contents GFI FAXmaker an overview 1 iPOGUCTION to GFLIFAX maker rone a el eueeia a seas a hates 1 How to deploy GFI FAXmaker for Exchange SMTP 12 cccccscseeeeeeeeeeseeeeeeeaaeeeeees 1 How GFI FAXmaker works with Exchange 2000 20038 ccssseseseeeeeeeeeees 1 How GFI FAXmaker works with Exchange 59 5 ccccccccssesseeeeeeeeeeeseeeeeeeeeeeaes 3 How GFI FAXmaker works with Lotus Notes Domino 0cccceesseeeeeeeeeeees 4 How GFI FAXmaker works with an SMTP POP3 Servel c0ccccseeeeeeeeeeees 5 How GFI FAXmaker works with multiple mail S rvelrS ccccceeeeseeeeeeeeeeees 6 How GFI FAXmaker works with an ISP hosted mail Serve
17. i Enter either the full MSM number or the base number Le if you enter 3065 all numbers beginning with 3068 will be answered FAXmaker will answer calls on numbers specified here only Configure MSN DID list to answer all calls Answer all I numbers Remove EE O SeetAl All O Addhom from OF Cancel Help Screenshot 61 FAXmaker Lines Devices Configuration Adding ISDN1B7 to the configuration 4 The device line properties dialog appears Now select the ISDN card that you are using in the ISDN type list box 5 In the MSN DID numbers list box you should add the number s to be answered by GFI FAXmaker You can enter either a full number entry i e 82733099 or a prefix number An example of a prefix number would be entering 827330 In this scenario FAXmaker would answer all numbers in the range 82733000 8273099 Alternatively click the Answer All button which will cause FAXmaker to answer all incoming calls on the ISDN channel W If you do not enter any numbers GFI FAXmaker will not answer incoming calls 6 If you plan to do DID routing on this channel go to the advanced tab and tick the Number of DID MSN digits to capture checkbox The number of digits should be set to the size of the range of numbers you will be capturing i e For range of 0 99 you should capture two digits For a range of 0000 5000 would capture 4 digits 7 You can configure Line options and Advanced option
18. what mail server they are running you can configure your mail servers to forward faxes from all mail servers via SMTP using the same methods as described above for each type of mail server This allows you to provide fax services to users on several mail servers with a single GFI FAXmaker server How GFI FAXmaker works with an ISP hosted mail server Fax POP3 IMAP GFI FAXmaker Server Mail Server with IS SP Figure 7 GFI FAXmaker with hosted mail server lf you have a small network and don t run your own mail server or have a hosted mail server setup you can still deploy GFI FAXmaker You just need to install the IIS SMTP service on the GFI FAXmaker server The GFI FAXmaker client software will forward all faxes directly to the GFI FAXmaker Fax server via SMTP 6 e GFI FAXmaker an overview GFI FAXmaker for Exchange SMTP Manual The GFI FAXmaker fax server receives the faxes via SMTP and using a sink captures the fax and converts it to fax format and faxes it out The same principle is applied to SMS messages Delivery reports and inbound faxes will be forwarded to the user s email address at the ISP mail server Because of the small size of faxes files and relatively small amount of email traffic created by GFI FAXmaker this will not pose a significant overhead on your internet link How it works from the client All faxes sent by users from the FAXmaker client will be sent to the SMTP format number faxmaker co
19. 1 Download the client software faxclient msi from ftp ftp gfi com or run from the CD and launch the file on the client machine itself GFI FAXmaker for Exchange SMTP Manual Installing the clients e 47 ji GFI FAXmaker Client 12 Setup Miei E3 Language Select the language to install GFI FAXmaker Client 12 Select the language GFI FAXmaker Client 12 will use Please note that installation will remain in english Language English GFI FAXmaker Clientit lt Back Mexk gt Screenshot 52 Choosing the language 2 You will be prompted what language you want the client to be installed in Note that the setup will remain in English but if you select a different language the FAXmaker Fax Message form will appear in the selected language after installation Message Form Select which message Form to use Would you like the SFI FAXmaker Printer Driver bo use the Outlook Mew Message Form or the GFI Fasmaker New Fax Message form to send Faxes Use Faxmaker New Fax form requires mailserver name and email address Use Outlook New Message form iF using Exchange 2000 2003 Use Outlook New Message Form but install FAXmaker Forms so that they can be launched From the program group frequires mail server name and email address GFI FASmaker Clienti Cancel Screenshot 53 Which Message form 3 You will be prompted whether you want the Outlook New message form or the FAXmaker New Fax for
20. B Not Available sis 1 Not Available g Not Available i a a 14 Not Available 29 Not Available Bfax driver service could not be stopped at this time Check for an already running Brooktrout program Bfax service is already running Will attempt to stop it first for up to 15s Bfax driver service could not be stopped at this time Check for an already running Brooktrout program 2 channels initialized Modified btcall cfg file Screenshot 19 Brooktrout diagnostics software NOTE The GFI FAXmaker TR 114 drivers use the Brooktrout BFV 4 3 SDK API this information is handy if you need to call Cantata Technology support Installing the Brooktrout SR140 FolP The list of currently supported Brooktrout cards is available from http kbase gfi com showarticle asp id KBID001227 Installation guides product documentation and support is available from the Cantata Technology website at http Awww cantata com You must always install GFI FAXmaker software before installing Brooktrout or Trufax drivers For more information refer to the Installing GFI FAXmaker chapter Installing the Brooktrout SR140 The Brooktrout SR140 is a software only Fax over IP FoIP solution from Cantata Technology To install the Brooktrout SR140 follow these steps GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 21 1 Start the GFI FAXmaker Configuration Wizard from the Start menu by clicking on GFI FAXmaker 12 gt F
21. For period 1 2006 12 51 2006 SMS Sent SMS Received Total Activity 120068 10 1220068 42 13 2006 51 1 4 2006 45 15 2006 40 162006 22 17 20068 J 1 8 2006 1 1 9 2006 34 TA O2006 if 1A 12006 3g TAS 2006 af 1132006 if Wi 2006 17 11S 2006 3 TAG 2006 23 1417 2006 33 TAS 2006 45 Tg 2006 a2 1 20 2006 110 12 12006 J 1 23 2006 122006 2006 Al rights reserved GFI Software Ltd GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Default Reports List e 239 Weekly SMS Usage This report shows the amount of SMSes sent and received per week during a particular period Through this report you can determine whether SMS usage is constant throughout the year or peaks during certain periods for example SECURITY amp MESSAGING SOFTWARE Report Tithe Weekly SMS Usage Report Description The Weekly SMS Usage Report shows the total SMS activity broken down into SMS sent and received on a weekly basis for a particular period Generated on 24 2007 For period 1 2006 12 51 2006 SMS Sent SMS Received Total Activity 2006 Al rights reserved GFI Software Ltd Fage 1 of 2 240 e GFI FAXmaker ReportPack Default Reports List GFI FAXmaker for Exchange SMTP Manual User SMS Usage This report shows the amount of SMSes sent and received by each user during a particular period With this report you can determine who Is sending and receiving the most SMSes for example SECURITY amp MESSAGIN
22. If you dont use Active Directory you have to configure the name and email address of the GFI FAXmaker users How it works from the client If you have configured GFI FAXmaker to retrieve faxes via POP3 all faxes sent by users from the FAXmaker Fax Message form are sent via the e mail client to the dedicated fax mailbox GFI FAXmaker will download the email convert it to fax format and fax it out Then it will mail back a delivery report to the user The same principle is applied to SMS messages If you have configured your mail server to forward all faxes via SMTP to the separately installed GFI FAXmaker fax server then all faxes sent by users from the FAXmaker Fax Message form will be sent via the e mail client using the SMTP format number faxmaker com If the user wants to send a fax from their email client then the user has to address the email to number faxmaker com The SMTP POP3 mail server is then configured to forward mails sent to the faxmaker com domain to the GFI FAXmaker fax server via SMTP The GFI FAXmaker fax server receives the faxes via SMTP and using a sink captures the fax and converts it to fax format and faxes it out Then it will mail back a delivery report to the user The same principle is applied to SMS messages GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker an overview e 5 How GFI FAXmaker works with multiple mail servers a Fax Mail UUU Clients Server 1 Fax GFI FAXmaker Server with IIS
23. Joe Bloggs Specify the user name as either the Active Directory display name or the SMTP email address Important The configuration will link the user name specified to either the user s display name or any of the user s SMTP email addresses All the user accounts to be imported must be in the Licensed Users list On Export the configuration will use the user s display name for the user fields Configuring MSN routing Before you can add MSN routes you have to enter the MSN numbers in the ISDN card Device tab To do this 1 Right click on the Devices Lines Configuration node select properties A dialog with the available lines will appear 2 Select the lines associated with the ISDN card and double click to bring up the Device properties dialog In the Device tab enter the MSN numbers that you want to be answered Device ISON1B1 on line number 0 Properties E4 Device Line options Advanced ISDN1B1 ISDN type af Eicon DWA Server PAI SOM E Enter either the full MSN number or the base number i e if you enter 3068 all numbers beginning with 3068 will be answered F simaker will answer calls on numbers specified here only Configure MSMDID list to answer all calls Answer all MSNYDID numbers o d Ef 1 F 5 Remove 4 Select All E Add from Screenshot 77 Add MSN numbers to the device first You have to enter all the MSN numbers otherwise the ISDN card will not pick up
24. Microsoft Exchange 5 5 Lotus Notes Other SMTP POPS Server A mail server hosted at your ISP lt Back Cancel Help Screenshot 39 Choose your mail server GFI FAXmaker for Exchange SMTP Manual Installing GFI FAXmaker e 35 Unless you are installing GFI FAXmaker on an Exchange 2000 2003 server the wizard will prompt you what type of mail server you are using If you select e Microsoft Exchange 2000 2003 on another machine or Microsoft Exchange 5 5 the wizard will prompt you for the IP of the Exchange server machine name The IP is required and not the machine name since set up has to allow relaying from the Exchange Server to the GFI FAXmaker fax server machine If your mail server requires authentication to send mails enter authentication details e Lotus Notes Other SMTP POP3 server the wizard will prompt you for a machine name or IP and a dedicated POP3 mailbox name and password If your mail server requires authentication to send mails enter authentication details e Mail server hosted at an ISP the wizard will prompt you for the IP of the mail server machine If your mail server requires authentication to send mails enter authentication details FAXmaker Configuration Wizard Set up Mail Server Specify mail server settings Please specity the name or the IF address of the mail serwer Mail server name or F address mail myhost com l Use SSL M Use SMTP Authentication Account and password
25. No application integration or development is required All that is needed is that the fax number is preceded by a recognizable string for example Fax Faxes can be submitted to GFI FAXmaker from anywhere in the network because the Netprintgueue2FAX printer driver is a network printer driver GFI FAXmaker will pick up the fax job search for fax number recipient name and recipient company name fax out the document and notify the user who submitted the fax job whether the fax was sent successfully or not GFI FAXmaker for Exchange SMTP Manual NetPrintQueue2FAX e 127 Configuring the Netprintqueue2FAX feature HetPrintQueue2F ax Properties Ei Ei General NetPrinthl veuecF as Options This feature allows you to directly spool a fax to the fax server by specifying the fas number in the document itelt The fax number has to be preceded by the sting To configurable to another string This ig ideal for fas mail merges or faxing from accounting applications because the fax or e mail client ie bypassed Recipient search field To Company search field Company Fax number search field Fax End of field terminator Case sensitive search Screenshot 123 NetPrintQueue2FAX configuration You can access the configuration by right clicking on the node in the GFI FAXmaker configuration and selecting properties Configuring search fields You must specify the search fields or strings that will precede the
26. When you select a variable date range the data included in the scheduled report will vary depending on when the report is generated Click Next to continue 10 In the Schedule Report Wizard finish page click Finish to complete the wizard 218 e GFI FAXmaker ReportPack Scheduling reports GFI FAXmaker for Exchange SMTP Manual Viewing the list of scheduled reports q _ Schedule Name Last Generation Next Generation Descriptio Panes n Product Selection E Schedule for report Fax Line Usag Fax Line Usage Report 3 1 2007 12 00 00 AM The Fax Line GFI Fa xXmaker 12 0 ReportPack 7 Scheduled Reports E ga GFI FAXmaker 12 0 ReportPack m pent e y eports List Way Scheduled Reports List Scheduled Reports Activity te Favorite Reports wi Default Reports Custom Reports Scheduled Reports Options 2 Help Screenshot 208 List of scheduled reports To view the list of scheduled reports click on the Scheduled Reports panel button and then click on the Scheduled Reports List node The following details are displayed e Schedule Name The custom name that was specified during the creation of the scheduled report e Report Name The name of the default or custom report scheduled e Last Generation Shows when the last report was generated e Next Generation Shows when the next report will be generated e Description The description you specified when c
27. a D amp l E o a G Ja i Your presence is requested for the meeting of next Tuesday Please be there on time Thank you Regards Mr Joe Bloggs 8 47 x 11 56 in 4 gt AMIO O Screenshot 4 Viewing a fax in the Adobe PDF reader GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker an overview e 9 Installing the fax devices Which fax devices to use with GFI FAXmaker Although GFI FAXmaker can use many fax devices including modems we strongly recommend investing in a professional fax server device such as a Brooktrout TR 114 TR 1034 or Trufax fax board an EICON DIVA PRO SERVER ISDN fax card or an AVM B1 ISDN fax card These devices are far superior to a modem or multi port modem in terms of reliability and transmission speed Modems can be unreliable requiring regular resets and are frequently not compatible with all fax machines resulting in failed faxes The chipset used is an important factor however since modem manufacturers constantly change the chipset it is difficult to recommend a particular model or brand This is a hardware issue and has nothing to do with the fax server software In terms of cost a Brooktrout Trufax EICON or AVM card is relatively inexpensive A 2 port card can be had for about 300 500 The per port cost is 150 250 and is therefore only marginally more expensive than using 2 modems Depending on what card you choose you also get more fax features for example inboun
28. and cannot display it in the company field on the cover page The easiest way to resolve this is to use the FAXmaker Fax Message form since this form retrieves the company name together with the fax number of the recipient You can also remove the company name field from the cover page Alternatively you can instruct users to use a public contacts list located on the server to which GFI FAXmaker has access as well This way GFI FAXmaker can query the public contacts folder for the company name of the recipient A public contacts folder is often used anyway in order to share customer details amongst employees You can specify multiple public contacts folders to query 106 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Public Contacts Properties i x General Configure which public contact lists FAXmaker should attempt to Lh retrieve the company information from for the coverpage i Enable Exchange Public Contacts retreival Global Add Companys S ales Company M arketing Delete Confidential Move up Move down Test FREE i This feature i only required if using the Outlook Hew Message form Cancel Help Screenshot 106 Public contacts node To enable retrieval of the company name from one or more public contacts folders 1 Ensure that you have a working profile configured as the default profile to connect to your Exchange Server If you have installed GFI FA
29. click on the Test button GFI FAXmaker will try to query the listed public contacts folders If the test is successful you can click OK If it is not successful the default profile has not been created or does not have permission to access the contacts folders Ensure that the account you use during creation of the profile has access to the public contacts list Microsoft Outlook Setup Wizard Select the information service s that you want to use with Microsoft Outlook f Use the following information services Manually configure information services 4 Back Cancel Screenshot 107 Creating a profile 6 If GFl FAXmaker does not find a profile at all it will automatically launch Microsoft s profile creation wizard You will have to specify the Exchange Server name and the mailbox name and whether you travel with the computer or not Click No assuming you don t take your exchange server with you when you travel Click Finish to create the profile 7 Re test whether GFI FAXmaker can query the contacts list General Under the general node you will find general information regarding GFI FAXmaker Licensing Use this node to enter your License key number 108 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual FAxmaker Licensing Ea Enter the license key for FAXmaker below Fou are evaluating the product do not enter a license key You will be able to configure up to 10 users
30. eS NICK 2K SERVER E ZANITA 4 Printer information Comment Status Documents Wating lt Back Cancel Screenshot 126 Browsing for the printer driver on the Fax server machine 3 This will bring up all the available network printer drivers Now browse to the machine on which GFI FAXmaker has been installed The NetPrintQueue2Fax printer driver will show up Select this printer and click Next J Printers Back Search UAyFolders CHhistory A GS X wa Ed Address A Printers M ao Ready Windows NT Fax Dri Ready FAXmaker Ready FinePrint 2000 Ready FinePrint pdfFactory Ready HP LaserJet 2100 Printer no Ready ofiserver Kyocera FS 6700 Ready Faxmaker print FAXmaker NetPrintQueue2Fax FinePrint pdfFactory Pro GQSHP LaserJet 2100 Copy 2 on nickw2kserver BHP LaserJet 5000 N PCL 6 on FSERVER1 Kyocera F5 6700 on gfiserver NetPrintQueue2Fax on MAILSERVER oo o o on co a Oo 9 objectis Vp Screenshot 127 NetoprintQueue2FAX printer driver installed 4 The printer driver will be installed and show up in the printers folder Now users can print to this printer driver from any application Using the NetPrintQueue2FAX feature Using the NetPrintQueue2FAX is no different from printing to a network printer Simply print from the application to the NetPrintQueue2FAX printer driver Your fax will be automatically submitted to GFI FAXmaker an
31. faxmakeruser TTTTTTTTTTTTTTT Secure Password Authentication Screenshot 40 The wizard will prompt you for a mail server name After you have configured the mail server click next The wizard will try to connect to the specified mail server to ensure the mailserver responds at that IP Note that authentication settings are only tested at the end For more information how GFI FAXmaker 12 integrates with each type of mail server review the paragraph How to deploy GFI FAXmaker for Exchange SMTP 12 in the previous chapter 36 e Installing GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual Step 2 Configuring the fax devices FAXmaker Configuration Wizard Choose Your Fax Hardware Which type of fas hardware do you have installed on your computer Choose the fax hardware type P S ee ee Choose this option if you want to detect all the fax modems attached to your ISON interface cards Choose this option if you have one or more SON CAFI 2 0 interface cards installed in your computer Brooktrout cards Choose this option if you have one or more Brooktrout cards Board type TR 034 series To continue click Next Back Cancel Help Screenshot 41 Selecting the type of fax hardware to be used with GFI FAXmaker The configuration wizard will now prompt you which fax device s you wish to use with GFI FAXmaker If you use Fax modems GFI FAXmaker will try to detect modems already instal
32. Estimated Saved Costs Report Description The Estimated Saved Costs Report gives an estimate of how much costis saved with GFI FAXmaker compared to having an employee send the faxes manually Generated orm 2 1 4 2007 Forperiod 2 1 2005 2 1 2007 Estimated Saved Costs Estimated Saved Costs Fax Line Usage This report plots a single line graph displaying a line for each GFI FAXmaker line configured Each line shows the usage trend across the months for the particular period selected This report is useful to determine line usage patterns for example a Bc GFi SECURITY amp MESSAGING SOFTW Report Title FaxLine Usage Report Description The FaxLine Usage Report shows the usage patterns for each fax line used by GFI FAXmaker during a particular period Generated or 2 1 4 2007 For perio 2 1 2006 2 1 2007 Fax Line Usage B gt S g o x a Le 2 S p 238 e GFI FAXmaker ReportPack Default Reports List GFI FAXmaker for Exchange SMTP Manual SMS Reports Daily SMS Usage This report shows the amount of SMSes sent and received per day during a particular period Through this report you can keep a record of SMS usage in the organization SECURITY amp MESSAGING SOFTWARE Report Tithe Daily SMS Usage Report Description The Daily SMS Usage Report show s the total SMS activity broken down into SMS sent and received on a daily basis for a paricular period Generated on 2414 2007
33. Exchange SMTP Manual Installing the fax devices e 17 2 Restart the machine If your computer is running Windows 2000 and the Add New Hardware wizard dialog comes up ignore it by pressing the Cancel buiton 3 Download the GFI FAXmaker Brooktrout TR114 drivers brooktrout_tr114 exe from ftp fip gfi com This software contains drivers which are made by Cantata Technology however Cantata Technology relies on vendors to distribute them NOTE We recommend that you download and use these drivers instead of the ones supplied with your hardware so to ensure that you always have the latest drivers for your fax card 4 After you have downloaded the drivers run set up by double clicking on brooktrout_tr114 exe Setup will start by checking if there is any Brooktrout software already installed on the machine Should it be the case uninstall the existing Brooktrout software using the Add remove programs from the Control Panel After restart the Brooktrout setup again by double clicking on brooktrout_tr114 exe f Setup GFI FAXmaker Brooktrout TR114 Drivers il x Welcome to the GFI FAXmaker Brooktrout TR114 Drivers Setup Wizard This will install GFI FAXmaker Brooktrout TA114 Drivers v4 3 on Your Computer kis recommended that you close all other applications before Continuing Click Nest to continue or Cancel to exit Setup Screenshot 14 Brooktrout driver setup Welcome dialog 5 The Brooktrout driver setup wi
34. FAXmaker e 43 Installing the connector on a remote Exchange server machine If you have Exchange Server 2000 or 2003 and have not installed GFI FAXmaker on the Exchange server machine it self then you must run the GFI FAXmaker installation again on the Exchange server machine When you arrive at the dialog which asks which FAXmaker components to install tick only the option Exchange 2000 2003 SMTP connector ji GFI FAXmaker 12 Setup Select Components Which FAaxmaker components you would like to install GF FAXmaker Fax Server Install the fax server software and if required an I5 component sink Configures a standard Exchange connector to Forward faxes to GFI FAXmaker Leave ticked if you are installing on the Exchange 2000 2003 server Inot re run setup on the Exchange machine with only this option ticked FAXmaker Remote Monitor Install this component on a remote machine to monitor the GFI FAXmaker server GFI FAXmaker 12 lt Back Cancel Screenshot 51 Installing only the Exchange connector This will configure a standard Exchange 2000 2003 SMTP connector which forwards fax and sms messages to the GFI FAXmaker server lf you prefer you can manually create the connector For a detailed description how to do this go to the chapter The Exchange 2000 2003 SMTP connector Upgrading from earlier GFI FAXmaker versions Important note The default cover page format has changed from RTF
35. File extension list allowed for conversiore Estensioni Command l Command d ils ae Add Remove ie i file extension entry allowed for conversion must be a properly registered file type kis recommended to leave the command empty to use the default associated printing commands Screenshot 91 Document conversion options To configure document conversion right click on the Advanced gt Document conversion node and select properties You can configure the following options Ignore extensions Enter the extensions that you want to ignore e g p7s vcf etc GFI FAXmaker will not ignore the standard GFI FAXmaker extensions fax txt rtf and fmk Print to shortcut set up You can also configure a custom document format To do this you must install the application that can print the document and also set up a print to shortcut for that format GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 89 Test that you can print the document via windows explorer Then enter the extension of the format e g doc for Word and the Application Command that is able to print the format In most cases this is Print Then click Add Troubleshooting Microsoft Office document conversion 1 Ensure that Microsoft Office was installed using the same account that is being used for the GFI FAXmaker fax server services If this is not the case re install Microsoft Office using the account
36. GFI FAXmaker Configuring Lotus Domino Notes server 6 5 Step 1 Allow mail relay from Lotus Domino Notes server 1 On the FAXmaker server load the Internet Information Services console 2 Right click on the Default SMTP Virtual Server node and select Properties from the context menu 3 Select the Access tab in the Default SMTP Virtual Server Properties dialog and click the Relay button in the Relay Restrictions group GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes e 173 Default SMTP irtual Server Properties a a x General Access Messages Delivery LDAP Routing Security Access control Enable ANONYMOUS access and edit the fc ihentioction authentication methods for this resource Secure communication View or set the secure communications aieia method used when this virtual server iz accessed ie Communications Connection control Grant or deny access to this resouce using Connection IP addresses or Interet domain names Relay restrictions Grant or deny permissions to relay e maill through this SMTP virtual server Screenshot 166 SMTP virtual server properties dialog 4 Select the Only the list below option Relay Restrictions o x Select which computer may relay through this virtual server Only the list below All except the list below Computers IP Address Mask Domain Name gf Granted 192 1
37. GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual Select Users or Groups X Select this object type Users Object Types From this location Jafimalta com Locations Enter the object names to select examples Check Hames Advanced Cancel Screenshot 44 Selecting administrator and users from Active Directory The GFI FAXmaker wizard will bring up the standard Select Users or Groups dialog and allow you to specify a fax user FAXmaker Configuration Wizard Set up Administrators And Users Tou must set up the default FAXmaker administrators and FAXmaker users for the fax server to work Add users Back Cancel Help Screenshot 45 Specifying users After this the GFI FAXmaker wizard will show the selected user You can proceed to specify additional fax users by clicking on the Add users button You can also specify users later on in the GFI FAXmaker configuration If you don t have Active Directory If you don t have a Windows Server 2000 or higher and therefore do not have Active Directory you will have to configure the GFI FAXmaker users by importing the users from a Windows machine from a CSV list or by creating them manually The latter can only be done from the configuration after you have completed the GFI FAXmaker configuration wizard To import the users from a Windows machine GFI FAXmaker for Exchange SMTP Manual Installing GFI FAXmake
38. Hest Fou would like to select a different folder click Browse C Program Files GFl FAasmakersBrooktroutyT ATT Browse Ab least 1 7 ME of free disk space is required Back Cancel Screenshot 16 Define the TR114 driver s installation path 6 At this stage you will be prompted to specify the location where you want to install the TR114 drivers By default the installation path is set to the same path where GFI FAXmaker is installed If you wish to change the default installation path click on the Browse button and specify the required path Otherwise you can leave as default and continue with the installation by clicking on the Next button GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 19 FAXmaker Brooktrout Fax Driver Setup Hardware setup Which type of interface does your Brooktrout card have Choose the type of interlace for your Brooktrout card For 15 4 cards make sure you hawe the corect IAG and DMA settings No settings are needed for PC cards YPClPCI Peripheral Component Interconnect Choose this option if your Brooktrout card has a uPCI or PCI interface f ISA Industry Standard Architecture Choose this option if your Brooktrout card has an 154 interface i Interrupt line z W DMA channel f Notes 1 Trufas 100 200 154 boards do not use a Dhla channel 2 154 Brooktrout cards can be used with these drivers but are not supported Cancel
39. Installing GFI FAXmaker 172 e Configuring Exchange Server 5 5 for faxing GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes Introduction GFI FAXmaker can be used as an Email2Fax gateway for Lotus Notes allowing users to address faxes using the FAX method and store fax recipients in their Lotus Notes address book In order to set this up you must create a dedicated Notes mailbox which will be used by GFI FAXmaker to receive faxes which GFI FAXmaker must send out Then you must configure a fax domain in Lotus Notes after which you can proceed to configure the GFI FAXmaker Email2Fax gateway lf you are configuring a Lotus Notes Domino v6 5 server you can achieve the same result simply by configuring a foreign SMTP domain on the Lotus server to relay email to the FAXmaker server The configuration of Lotus Notes Domino is described in 3 separate paragraphs depending on whether you have Lotus Domino Notes v6 5 Lotus Domino Notes v6 or Lotus Notes v4 5 The last paragraph describes how to configure the GFI FAXmaker Email2Fax gateway If using Active Directory you must ensure that the e mail address of each GFI FAXmaker user has been entered in Active Directory If you dont use Active Directory you have to configure the name and email address of the GFI FAXmaker users For more information please see the paragraph Step 3 Specifying the fax administrator amp users of chapter Installing
40. Introduction to Netprintqueue2FAX cccecccceccsseeeceeecaeeeeeeeeeaeeeeeeeeseeseeeeeseaeeeeeesaaess 127 Configuring the Netprintqueue2FAX feature ccccccccceeceeeeeeeeeeeeeeeeeeseeeeeeeeseaeaeeees 128 Installing the printer driver on the clients machine cccceeeeceseseeeeeeeeeeeseeseeeeeeeeens 129 Using the NetPrintQueue2FAX feature ccecccccccecessseeeeeeeeeseseesseeeeeeeessaeeeseeeeesaaas 130 sending a fax broadcast using NetprintQUeue2FAX cccccceeeeeeeeeeeeeeeeeeeeeeeeeeaaaaes 131 Use Text API COMMANAS ccccccssseecccccseeeececcaeeeceessaaeseceeseueaeeeeessueeeeessaaseeeeessaaaes 132 The SMS gateway 133 Introduction to the SMS gateway ccccccsccsssssseeeeeeeeeeaeeeseeceeeeeaeeeeeeeeeeeesseaaeeeeeeess 133 Requirements of the SMS gateway cccccccssesssecceeeeeeseeseeeeeeeeseseeeeeeeeeeessaeaseeeeeees 133 Configuring the GFI FAXmaker SMS gateway ccccccccsssseseeeeeeeeeeeeseeeeeeeeseaeaeeees 134 Configure the Web2SMS SerVICe ccccccseeeeecccecceeeeeeeeeeeeeeeaaeeeseeeeeeeeseaseeeeeeeessaaaeeess 136 Conig rmg the SMS SONY CM cesar techn Gates ant Sacacadl duces a aaa ata a aaa 139 Troubleshooting GSM SMS Modes ccccccsseseesceeeeeeeeeeeeeeeeeeseaeeseeeeeeees 143 Routing received SMS MESSAQES ccccccceceeseseeeceeeceeaeeeeeceeeeesseeaeeeceeeeeesaaseeeeeeess 144 Contigurnng SIMS sal CMUVING ssi Soc eana a a a a anyedannecseaaie eles 145
41. Line options Advanced SD BROOKTROUTI Ba Card type Line capabilities f None C DTMF DIDASDN Line options I Tone dialling W wal for dialtone Ring s until answer f2 Cancel Help Screenshot 63 Brooktrout device options 4 The device line properties dialog appears Now select the Brooktrout card that you are using in the Card type list box 5 Select the correct Line Capabilities option for your card For ISDN DID fax routing choose DID ISDN For Analogue DTMF routing choose DI MF 6 If you plan to use fax routing to route faxes individual users based on the DID number go to the Advanced tab and tick the Number of DTMEF DID digits to capture checkbox The number of digits should be set to the size of the range of numbers you will be capturing i e For a range of 0 99 you should capture two digits For a range of 0000 5000 you would capture 4 digits Click OK 7 You can configure Line options and Advanced options from the Line options and Advanced tabs A description of these options can be found further on in this manual Click OK to add the line 8 You should then add any additional lines you wish to use with GFI FAXmaker to the Lines Devices configuration W After making any changes to the FAXmaker Lines Devices configuration make sure to restart the FAXmaker FAX Server service for the changes to take effect Then Check the Fax Server Monitor to make sure that the li
42. SMS Usage Repo Screenshot 195 Add default report to favorites list You can group and access frequently used reports through the Favorite Reports panel button To add a default report to the list of favorite reports 1 Click on the Default Reports panel button to bring up the list of available reports 2 Right click on the default report that you want to add to the favorites list and then click Add to Favorites List 208 e GFI FAXmaker ReportPack Default reports GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Custom reports Introduction With GFI ReportCenter you can create custom reports that fit specific date ranges based on the default report templates included in the GFI FAXmaker 12 0 ReportPack Creating a new custom report To create a custom report 1 Click on the Default Reports panel button to bring up the list of default reports available 2 Right click on the default report you want to base the custom report on and then click New Custom Report to display the Custom Report Wizard Custom Report Wizard Welcome to the GFI FAXmaker Custom Repon Wizard Welcome to the GFI FAXmaker Custom Report Wizard Weekly Fax Usage Report The Weekly Fax Usage Report shows the total fax activity broken down into fases sent and received on a weekly basis for a pancular period You can override the default email options for this scheduled report 4 Back Ne Cancel Scr
43. Start menu click on All Programs gt GFI FAXmaker Brooktrout TR1034 Drivers gt Brooktrout Configuration Tool 4 Brooktrout Configuration Tool Advanced Mode Oy x File View Options Help e gt ajs Home Back Next Save Apply License Help Brooktrout Boston Host Service Running General Information Parameters Driver Parameters All boards BTCall Parameters All boards Call Control Parameters Module 0x41 SR140 Licensing Information E IP Call Control Modules SIP Product SR140 H 323 version l1 0 Status License s are activated and installed 60 Humber of Channels Feature Information Name Humber of Licenses Voice Channel s Fax Channel s Port s V 34 Enabled Channel s advanced Speech Enabled Channel s Advanced Fax Enabled Channel s Screenshot 30 Brooktrout configuration tool 26 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual 16 From the Brooktrout Configuration Tool check that the settings match your setup If you need configuration assistance you can refer to the help included in the configuration tool Click on the Apply icon in the toolbar and then close the Brooktrout Configuration Tool FAXmaker Configuration Wizard Other Fax Hardware Tou can set up fax hardware other than fax modems IF vou have fax devices other than fax modems e g SON in
44. Test the SIM card with your mobile and ensure there is reception no pin number has been set you have enough credits etc GFI FAXmaker for Exchange SMTP Manual The SMS gateway e 143 Routing received SMS messages The SMS gateway can receive and route SMS messages as well This option is only available if you are using a mobile phone to send and receive SMS messages To switch on receiving of SMS messages enable receive messages in the SMS server options dialog Optionally SMS messages can be routed according to the logic described below SMS routing can be switched on from the SMS properties dialog SMS options tab right click on the SMS properties node SMS Routing Properties EAE Default SMS Routers Receive All SMS Messages ted Route all SMS messages that have not been routed to these UZES Add Administrator administrator gfi com Remove cancel w _ Screenshot 139 SMS routing properties GFI FAXmaker will route an inbound SMS message as follows 1 SMS messages are routed to the person who recently sent a message to that number Outgoing SMS message recipients are stored and associated with the user who sent the SMS If an SMS message is received it will be assumed that the SMS is an answer to the SMS the user sent and therefore the SMS will be routed to that user See below for more information about the routing logic 2 Any un routed messages i e messages with whom no user is associated a
45. and 2 lines a Company GFI Software License key Evaluation rea Screenshot 108 Entering a license key The GFI FAXmaker License key is requested during installation However if you wish to change it afterwards for example because you are upgrading the number of users or you are upgrading the evaluation version to a full version you can enter the License key in the General gt Licensing node GFI FAXmaker is licensed based on number of users who wish to send and receive faxes Version Information This node shows the exact version of GFI FAXmaker that you are running You can also check if a newer version is available on the GFI web site Yersion information EIE General m r Mersion Information F amp smaker Configuration Copyright 1992 2003 GFI Software Ltd Local or Remote Configuration andor Monitor for FAXmaker Extension for Microsoft Management Console MMC version 1 2 and above Version 10 0 Build 0030502 Check for on line updates Cancel Analy Screenshot 109 Checking whether a newer build is available GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 109 Click on the Check for on line updates button to connect to the GFI web site and check for a newer build of GFI FAXmaker GFI MailEssentials This node links to the main web page of GFI MailEssentials GFI MailEssentials for Exchange SMTP offers spam protect
46. any incoming phone calls If you use the ISDN line only for the fax server you can enter all the MSN numbers available on the ISDN line so as to create the maximum possible MSN routes Adding MSN routes 1 Right click on the Routing gt MSN node and select New MSN route 76 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual Hew HSN Route E4 E Please choose a configured MSM number to be used for routing purposes Cancel Available MSN a Screenshot 78 Creating a new MSN route 2 Now select from the list of available MSN numbers and click OK The MSN number will appear in the right pane of the GFI FAXmaker configuration 3 Now double click on the MSN number in the right pane This will bring up the MSN route properties In the users tab select to which user s the fax must be routed if the fax is received on this MSN number 4 Optionally configure a printer on which the fax must be auto printed if received on this route To do this select the appropriate printer in the printers tab Note that you must have configured the printer first in the printers node Configuring OCR routing If you have installed the optional OCR module have a valid OCR license and wish to routing incoming faxes based on the text content of the received fax image you will need to do the following 1 In the GFI FAXmaker Configuration right click on the Advanced gt OCR node and select Properties to set up the O
47. by choosing Options and Edit Int Dial Out code You can export the log file by clicking Options gt Export FAXmaker Logview File Options View Help Alla SenderE mail BillinCode EA 4 15 99 11 31 22 4M Administrator ofi com Administrator 342 44 171 632948 0044171632948 EA 4 15 99 11 34 40 4M John gfi com John Smith 555 356 203492 Alex Mallia Business Fax 2 Entries in Logfile Screenshot 142 The GFI FAXmaker log view utility HP Digital Sender integration GFI FAXmaker can support the use of an HP Digital sender This device is a scanner copier which allows you to send faxes directly from the Digital sender device simply by entering the document in the tray and entering the fax number This device eliminates the need for traditional fax machines The fax will still be sent via GFI FAXmaker and the user will receive a confirmation in his mailbox GFI FAXmaker for Exchange SMTP Manual Advanced use e 149 Currently the HP Digital Sender 9100C and 8100C are supported Note that the 8100C needs to have a LAN fax firmware upgrade to be used with GFI FAXmaker HPDS SAP Properties HPDS SAP ai J HF Digital Sender LAH FA support properties a The HP Digital Sender will put text files with HPF extension in a folder called HPFSCAN FAXmaker will recognise these files and send them as faxes The full path of the HPF SOCAN folder must be specified below M Scan folder for HP
48. can enter your area code and ask GFI FAXmaker to remove it if you are faxing to a number with the same area code In addition you can add a prefix to the number If the number is not your local area code you can set up GFI FAXmaker to automatically add 1 as prefix NOTE The area code in the fax number must be included in round parentheses If this is not done the fax server cannot determine which part of the number is the area code Exceptions E3 Area code exception entries Area code E schange Samole phone number rob KSSS 325 fob 1 756 5555 Add Remove Exception entry Area code 215 Exchange 756 i Dial prefix before the area code li T Do not dial the area code Close Screenshot 98 The dialing exceptions dialog Exceptions Because some dialing procedures can be very complex Especially those in the US you can set up a number of exceptions which can for example handle multiple local area codes The Exceptions dialog allows you to specify the different area codes and exchanges for each number It allows you to remove the area code and add a prefix if needed Since one area code may have hundreds of exchanges to avoid entering a lot of numbers with the same area codes and different exchanges you may enter a wild card GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 97 in the exchange section which will handle all the related exchange numbers Thus if you enter area c
49. detected 45 Virtual fax device r Last error Success o TE Ea im E E T E GE Sending 476546387354 S Normalres 14400bps 01 1 3 25 Waiting For call El Local Read Write Status Idle Out queue 1 item s Converter Idle Last file mtao6214 sFm 4 gt z Screenshot 117 The GFI FAXmaker monitor The GFI FAXmaker monitor can be started from the GFI FAXmaker program group It can be run on the fax server machine itself or it can be run remotely The GFI FAXmaker monitor allows you to e Monitor status of each fax line Monitor status of fax devices e View the queue of faxes e View the status of the Message transfer agent Viewing the fax line amp device status You can monitor the status of fax lines and devices from the from the Fax Server node Clicking on the node will show all the available fax lines the fax devices and their status Depending on the fax device used you can initialize abort or debug a particular fax device You can also restart the fax server from here GFI FAXmaker for Exchange SMTP Manual Fax server monitoring e 121 Viewing the fax queue J Console Root E EY FAXmaker Monitor Local Refresh Lb Select all g Grid IL Columns Delete Properties Q View logs cy Fax Server es MENRE Status From To Subject Scheduled Time Prio Fax Line F aid Message Transfer Agent Pendi
50. first name lt r_first name gt Recipient last name lt rlast name gt Recipient name lt 1 nanie gt Recipient name first last lt rrane_fl gt Recipient name last first lt r _name_lf Recipient company lt 1 company Recipient department lt rodepartmernt gt Recipient e mail address lt r _e mail Recipient fax number lt r_fax gt Recipient voice number lt 1 voices Separator Screenshot 101 Fields dialog Default From lt def_from gt Global fax header specified in the fax line options Default To lt def_to gt This field is replaced by the company name of the recipient If you did not specify a company name but did specify a name the name will show in this field If you did not specify a name or company this field will include the recipient s fax number Time date amp pages Information is taken from your machine settings Sender fields Details are taken from the user s properties Recipient fields Details are retrieved from the recipient details Render this footer text on all outgoing faxes incoming in the case of stamping Tick this option if you want a footer to appear on each page You can insert fields in the text by clicking on Fields You can not change the footer in an evaluation version of GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 101 Junk Fax filter Junk Fax Filter Properties Ea General a Configure Junk Fas F
51. installation 7 Click on the Install button to start installing the drivers Upon completion select the View the README file check box and click on the Finish button to finalize the installation of the drivers The README file contains instructions which will guide you through the rest of the Fax card installation process NOTE If the installation has detected existing Brooktrout drivers on the machine you will be prompted to reboot your computer This is required just in case the mentioned drivers where being used i e were locked and could not be replaced with the new just installed drivers Found New Hardware Wizard Please choose your search and installation options aD f Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driwer found will be installed l Search removable media floppy CD ROM M Include this location in the search E S Program FilestGFAFA make Brooktrout T A1034 C Don t search will choose the driver to install Choose this option to select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware lt Back Next gt Cancel Screenshot 10 Add New Hardware wizard Search and install options dialog GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 15 9 From th
52. junk faxes before deleting them 102 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Call blocking 3 FAXmaker Configuration Users Groups a s Fax administrators TsInternetlser es Dialling fal Transmission reports es Ed Header Footer 3 Stamping FE x Mailbox Agent z Junk fax filter Call blocking fg HPDS SAP i oi iie Tevt APT Screenshot 103 A call block rule Call blocking allows you to exercise control over the fax numbers that users can send faxes to GFI FAXmaker checks the call block rules before each fax transmission and will not send any faxes starting with numbers listed in the call blocking list This means that if you want to prevent certain users from making international fax transmissions you only need to insert the international dial out number for example 00 09 or 011 Alternatively you can block specific fax numbers To create a call blocking rule 1 In the GFI FAXmaker configuration Advanced gt Call blocking node right click and select New New Call block entry Xx Block all calls starting with this dialling prefis or any calle to this number Cancel Dial string fog 2 Enter the number that you wish to block and click OK 3 Now a dialog will appear in which you can select which users you wish to apply the rule to Select the user s or group who is not allowed to send faxes to this number 4 Click OK to create t
53. lt S_company gt Sender department lt S_department gt Sender email address lt S_e mail gt Sender fax number lt S_fax gt Sender phone number lt S_voice gt Remember that not all fields are supported for each report Internet site http www gfi com Tips for using GFI FAXmaker and further information regarding technical support can be found on our website hitp www qgfi com The website always has the most up to date listing of tips and support questions If you have a technical question you can also send an email to support qfi com 152 e Advanced use GFI FAXmaker for Exchange SMTP Manual The GFI FAXmaker API s Introduction to the GFI FAXmaker API s GFI FAXmaker allows you to submit faxes automatically to the queue from your application via these methods 1 The Netprintqueue2FAX feature 2 The Text API NetPrintQueue2FAX The Netprintgueue2FAX feature allows you to embed the fax number in the document to fax This way you can print to fax from almost any application from anywhere in the network without having to enter the fax number separately in the GFI FAXmaker fax form or Outlook This feature is especially handy for accounting applications simply by embedding the fax number in the document for example an invoice a fax can be sent No application integration or development is required For more information on this API please see the NetPrintQueue2FAX chapter GFI FAXmaker Text API The Text API
54. on the scheduled report you want to enable and then click Enable Editing a scheduled report To make changes to the configuration settings of a scheduled report 1 Click on the Scheduled Reports panel button and then click on the Scheduled Reports List node 2 Right click on the scheduled report you want to re configure and then click Properties to load the Schedule Reports Wizard 3 Use the wizard to modify the scheduled report settings as required For information on how to configure the parameters of a scheduled report refer to the Scheduling a report section earlier in this chapter Deleting a scheduled report To delete a scheduled report 1 Click on the Scheduled Reports panel button and then click on the Scheduled Reports List node 2 Right click on the scheduled report you want to delete and then click Delete 3 In the Confirm dialog box click Yes GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Scheduling reports e 221 GFI FAXmaker ReportPack Configuring default options Introduction While installing the GFI FAXmaker 12 0 ReportPack you configured some default settings that are used by the GFI ReportCenter when distributing reports by email and storing reports to disk as well as on which GFI FAXmaker reporting database you want to base the reports If the need arises you can re configure these settings from the GFI ReportCenter management console as shown in the following sections
55. or different paper sources depending on these settings Automatically fit to Nearest size w 44 printer settings HP Lasedet 2100 0 El Letter printer settings HP Lasedet 2100 00 Legal printer settings HP Lasewet 2100 OF Cancel Apply 2 Now double click on the printer in the right hand pane The general properties dialog appears This allows you to configure what printer or printer cassette to use based on the size of the fax received For example you can specify to print legal size faxes on a printer set up to print legal pages You can also force that all faxes independent of their size be printed on a particular paper size e To print all faxes on the same printer with the same settings select A4 only Letter only or legal only Then specify the printer and its settings in the corresponding printer settings by clicking on the button located besides the selected paper size e To print all faxes on different printers or with different printer settings depending on the paper size select Nearest size and configure the printer settings for all 3 paper formats After you have created the printer you will be able to select it when creating an inbound fax route Using Backup2Folder to route to folder You can specify that a fax received on a particular line or route is backed up in a particular folder If you wish to do this you have to enable the Backup2Folder feature on a per route basis by opening the rout
56. page and return a transmission report to the sender To attach a file to your fax A File name For example A brochure fax or A disclaimer txt File name stands for the name of a fax attachment Multiple attachments can be added to the fax by specifying multiple attachment commands as in the example NOTE GFI FAXmaker searches for the attachment first in the coverpge directory on the fax server and then in the TextAPI directory Multiple options When you are using multiple options in a message you must enter them on the same line separated by a comma For example 2 Cc cOverl 23215 B 5 This example sends a fax with cover as a cover page scheduled for 23 15 hours and will be charged to billing code 5 GFI FAXmaker for Exchange SMTP Manual The GFI FAXmaker API s e 157 Joe_txt Notepad O File Edit Search Help Joe GFI Johnson Sales sales gfifax com 382419 i h 23 15 b 5 1 2 c gficover rtf Joe Please send order regust as agreed in during our phone call regards Chris Jones Screenshot 146 Send a fax using multiple options Remember that prior to using fax options you must ensure that you have actually stored the attachments and cover pages that you are using W GFI FAXmaker is case insensitive This means that it does not matter whether you type your text in capitals or not 158 e The GFI FAXmaker API s GFI FAXmaker for Exchange SMTP Manual The Excha
57. r_last_name First name Lastname _ r_name_fl Last name Firstname r_name_lf Fax r_fax Voice no r_voice Email r_e mail General fields GFI FAXmaker for Exchange SMTP Manual These fields are for general information Message text HTML message This field inserts the email body text into the cover page Be sure to leave enough space for it in the html file Current time HTML time Current date HTML date Current Long date HTML longdate These fields insert the date and time of fax transmission The fax server machine s date and time will be used Subject HTML subject This field inserts the subject line of the message Configuring Cover pages e 119 Fax server monitoring The GFI FAXmaker monitor FAXmaker monitor 10 x File Action Yiew Help 4t E e C Console Root p J E FAXmaker Monitor Local Initialise ag Abort ad Debug Change view x Restart server 3 Fax i devic MANSU Negotiating L Queued Faxes 14400 bps 41 1 0 9 Message Transfer Agent 5 i de 00 00 08 Negotiating 14400bps D11 0 device WE Negotiating 997534381 sy Normalres 2 14400bps 1 1 0 x Virtual Fax device r 00 00 08 Negotiating 9 15313851681 Normalres 2 14400bps 1 1 0 device HE Receiving fSToolstever BY s Normalres 2 J14400bps 13 23705bytes ice Waiting for call Last error No dialtone
58. recipient name company and fax number strings GFI FAXmaker will search for these fields For example if you specify To GFI FAXmaker will look for the string To and when it finds it take the text after the string and assume this is the name of the recipient Likewise for the Company name and Fax number Configuring a delimiter After GFI FAXmaker has found the search field and retrieved the string that comes after the search string it needs to know where the end of the search string is For example if you enter a name Richard Wenthrop and more text follows on the same line it needs to know that it should stop after the name Richard Wenthrop There are 2 ways in which you can indicate this 1 By not putting any more text on that line GFI FAXmaker will take the end of line as the delimiter 2 By adding a delimiter which is a character which identifies to GFI FAXmaker that this is the end of the search string Such a character can be for example You can configure which character you wish to use as a delimiter 128 o NetPrintQueue2FAX GFI FAXmaker for Exchange SMTP Manual Installing the printer driver on the clients machine If you wish to use the NetPrintQueue2FAX feature on the clients machine you must install the printer driver on the client machine This is exactly the same procedure as for any other Windows network printer driver To install the printer driver Add Printer Wizard Local or Network Printe
59. sent Subject This allows you to specify a subject You can include the number variable if you want smsnumber Body line 1 X In each of the message body lines you can specify 2 variables smsnumber and smstext The smsnumber variable will be replaced by the recipient mobile number and the smstext variable will be replaced by the sms text to be sent In the preconfigured example the number is sent via the subject and the body contains a number of lines including the message the credentials etc You will have to check with your SMS service provider GFI FAXmaker for Exchange SMTP Manual The SMS gateway e 137 how the SMS will have to be forwarded and with what characters or strings you have to identify the number and message text Configuring the Clickatell service To configure the Clickatell service right click on the SMS node and tick the Enable SMS gateway option Select Clickatell Web2SMS service SMS Service Properties E O x General SMS Options ig MW Enable SMS Gateway API Identifier From e User name E Password Optional settings Sign up Edt Cancel Help Screenshot 133 Configuring the Clickatell service The following fields have to be filled in API Identifier This ID is assigned to you by Clickatell upon sign up From Specify the sender of an SMS message for example Company User name Assigned to you by Clickatell Password Assigned t
60. settings Edit Cancel Help Screenshot 134 Configuring the GFI Simple Inbuilt SMS server The following fields have to be filled in Service Center Number This is the Service Center Number SMSC given to you by your GSM network SIM card provider This field can be left empty if you do not know this number since most GSM devices can get this number directly from the SIM card COM Port This should be set to a single numeric value ranging from 1 to 32 For example if you connected your GSM device to COM 1 you have to set this field to 1 Baud Rate This is the speed in bits per second bps at which your PC and GSM device talk to each other This should be set to a single GFI FAXmaker for Exchange SMTP Manual The SMS gateway e 139 numeric value Valid values are 2400 4800 9600 19200 38400 and 57600 Make sure to check with the device manufacturer for the best baud rate that the device can be used Some devices can only communicate at a set speed for example 9600bps Initialisation String This is an optional field that only needs to be set in case of a problem Configuring the Inbuilt SMS server To configure and use the Inbuilt SMS server right click on the SMS node and select Properties Tick the Enable SMS gateway option and continue with the following steps SMS Service Properties E4 General SMS Options ie Choose a method to use for sending SMS messages from the list 5 below iW En
61. the Entering your license key after installation section in this manual GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Introduction e 197 GFI FAXmaker ReportPack Installation System requirements Install the GFI FAXmaker 12 0 ReportPack on a computer that meets the following requirements e Windows 2000 SP4 XP SP2 2003 operating system e Internet Explorer 6 or higher e NET Framework version 1 1 Installation procedure The GFI FAXmaker 12 0 ReportPack installation wizard will perform the following operations during the installation process e Verify that you are running the latest version of the GFI ReportCenter framework If you are installing the framework for the first time or the currently installed framework version is outdated the installation wizard will automatically download the latest one for you e Automatically install all the required components including the GFI ReportCenter framework the GFI FAXmaker 12 0 ReportPack default reports and the Report Scheduling service To install the GFl FAXmaker 12 0 ReportPack follow these steps 1 Double click on faxmaker12rp exe GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Installation e 199 ji GFI FAXmaker 12 ReportPack InstallShield Wizard x Welcome to the InstallShield Wizard for GFI FAXmaker 12 ReportPack The InstallShield R Wizard will install SFI FAXmaker 12 ReportPack on your computer To continue clic
62. the SMS users node 134 e The SMS gateway GFI FAXmaker for Exchange SMTP Manual FAXmaker Configuration Eile Action View Help gt Em Console Root Et Fo FAXmaker Configuration Local oda Lines Devices 7 OA Licensed users E 1 Routing cB Coverpages L SM5 o if SMS hautno SMS Users 1 5M5 users including all configured ais Eal Angelica Micallef Trigona ian 2 oe E a oh Archiving er Sending Receiving Options Gs Email2FAXGateway HS Advanced Hg General BJ Faxmaker Monitor Local Screenshot 130 Configuring SMS users 3 After you have configured the users you need to enable the SMS gateway Right click on the SMS node and select properties Click on Enable SMS gateway Now choose how you wish to send SMS messages Select e Inbuilt SMS server Requires compatible mobile e Generic SMS service provider template e Clickatell Web2SMS service lf you chose using the inbuilt SMS server go to the paragraph Configure the SMS server If you chose the web service go to the paragraph Configure the web2sms service Before you do that configure the SMS options though GFI FAXmaker for Exchange SMTP Manual The SMS gateway e 135 SMS Service Properties a x General SMS Options ia Set up your SMS gateway extended options b Le Maximum SMS messages f3 V Append user information to outgoing SMS messages Add be
63. 1 Archiving properties To archive faxes to a database 1 In the GFI FAXmaker configuration right click on the archiving node and select properties This brings up the Archiving properties dialog 2 In the database archiving tab tick Enable archiving to switch on archiving of faxes 112 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Database configuration x Configure the database where data will be archived To configure the SQL database you need to supply valid credentials Microsoft Access database C Program Files GFI FAxmakervarchiveaxarchive a f Microsoft SOL MSDE database Select server Mis QLSERYER hi Refresh Enter database credentials User name fsa Password sea OF Cancel Screenshot 112 Database configuration 3 Click on Setup Database to configure the database where faxes should be stored in In the Database configuration dialog you can choose between Microsoft SQL or Microsoft Access Although you can archive mail to an access database file this is not very practical considering the amount of data that will be archived NOTE FAXmaker archiving requires mixed mode authentication to be enabled on the SQL server 4 If you select Microsoft Access specify a file name and location Ensure that you have plenty of disk space 5 If you select SQL MSDE specify server name and credentials GFI FAXmaker will automatically create a data
64. 2 parts International dialing country code and National Dialing for local area codes and exchange settings GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 95 Dialling Properties General Dialling properties My county code iz Mi area code iz W Intemational dialling identified with a i If dial string starts with my country code strip it off odd prefix 0 IF dial string does not start with my county code f Add prefix 011 National dialling area codes must be enclosed in brackets i If dial string contains my area code strip it off Add prefix ele IF dial string does not contain my area code Add prefix Exceptions Cancel Help Screenshot 97 Dialing options First you must enter your country code and area code The country code must be entered without the dial prefix The dial prefixes are the numbers that are placed in front of the country code when dialing an international number This may vary per country but the most common are 00 and 011 It is important to remember that the dial prefix of a country is the number the user in that country must dial to make an international call sometimes defined as a in front of the country code The country code is the number that the user in another country must dial in order to call the country with that country code For example in the United Kingdom the dial prefix is 00 thus to dial the United States w
65. 21 3062419 Screenshot 90 Creating a new CSID route GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 87 2 Now enter a CSID number and click OK The CSID number phrase will appear in the right pane of the GFI FAXmaker configuration 3 Now double click on the CSID number phrase in the right pane This will bring up the CSID route options In the users tab select to which user s the fax must be routed if the fax has that CSID number 4 Optionally configure a printer on which the fax must be auto printed if received on this route To do this select the appropriate printer in the printers tab Note that you must have configured the printer first in the printers node 88 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options Document Conversion configuration GFI FAXmaker can automatically convert Microsoft Office rtf txt gif jog HTML and PDF attachments at server level GFI FAXmaker includes a built in conversion engine for PDF HTML PNG GIF JPG RTF TXT documents To convert Microsoft Office attachments you need to have Microsoft 97 or higher installed on the FAX Server computer When installing Microsoft Office on the Exchange server do NOT install Microsoft Outlook Document conversion Properties 3 x General E Set the properties for document conversion based on file extension File extension list to ignore separated by semi colon TERINA
66. 26 6 MB of free disk space is required Back Cancel Screenshot 23 Selecting location of TR1034 drivers 7 At this stage you can specify the location where you want to install the TR1034 drivers By default the installation path is set to the same path where GFI FAXmaker is installed We recommend that you install to this default location but if you want to change the default installation path click Browse and specify the required path To continue with the installation click Next 8 In the Ready to Install page click Install GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 23 Setup GFI FAXmaker Brooktrout TR1034 Drivers Completing the GFI FAXmaker Brooktrout TR1034 Drivers Setup Wizard Setup has finished installing GFI FAXmaker Brooktrout TAIOS4 Drivers on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup bama View the README file mm M Aun FAXmaker Configuration GUI Screenshot 24 Finalize driver installation 9 In the Finish page clear the Run Brooktrout configuration tool check box and then click Finish to close the GFI FAXmaker Brooktrout TR1034 Drivers wizard and complete the installation 10 You now need to activate the Brooktrout SR140 by licensing it This can be done through the Brooktrout License Manager To start the Brooktrout License Manager from the Start menu click on All Programs gt GFI FAXm
67. 3 2 14 2007 9 51 47 AM GFI FAXmaker 12 0 ReportPack Information Starting to generate scheduled report Schedule for repo i 2 14 2007 9 51 32 4M GFI FAXmaker 12 0 ReportPack Information Finished generating scheduled report 3 2 14 2007 9 51 32 4M GFI FAXmaker 12 0 ReportPack Information Scheduled report exported successfully to folder a 2 14 2007 9 51 30 AM GFI F XxXmaker 12 0 ReportPack Information Generating scheduled report Schedule for report Fax Lir i 2 14 2007 9 51 30 4M GFI FAXmaker 12 0 ReportPack Information Starting to generate scheduled report Schedule for repo GFI FAXmaker 12 0 ReportPack DA Scheduled Reports List os Scheduled Reports Activity te Favorite Reports ai Default Reports Custom Reports Scheduled Reports n9 Options 2 Help Screenshot 209 Schedule activity monitor The activity monitor displays the following events Information The scheduled report was successfully generated NS Warning The scheduled report was not generated since the product license is invalid or has expired Q Error The scheduled report was not generated due to some error Typical errors include e Errors when attempting to save the generated report to a specific location on disk for example out of disk space e Errors when attempting to send the generated report by email for example the SMTP server configured in the GFI ReportCenter settings is not r
68. 68 1 1 Add M Allow all computers which successfully authenticate to relay regardless of the list above OK Cancel Help Screenshot 167 Relay restrictions dialog 5 Click the Add button to display the Computer dialog Select the Single computer option and specify the IP of the Lotus Domino Notes Server in the IP address field Click the OK button 6 Click the OK button to close the Relay Restrictions dialog 174 e Configuring GFI FAXmaker for Lotus Notes GFI FAXmaker for Exchange SMTP Manual 7 Click the OK button to close the Default SMTP Virtual Server Properties dialog Step 2 Add a foreign SMTP domain on the Lotus server 1 From the Domino Administrator select the Configuration tab 2 Click on the Messaging gt Domains node Y GFIAP Domain Domino Administrator 7 E m x Fie Edit view Create Actions Help S Totan rea AAA Jaro ORA SS B GFIAP Domain Z welcome X by People amp Groups Files Server Messaging Replication Configuration or r Server SE ETEN 51 Use Directory on Curent Server 7 7 Tools A 4 a G add Domain Edit Domain Delete Domain gt Certification Messaging Settings Domain Next Domain Destination Serve gt gy Registration EZ gt f Policies Connections E Configurations Q Hosted Org gt A Server Internet Sites gt A Miscellaneous File Identifications Replication Ml Directory Poli
69. 7171 Message Plain Text CP File Edit view Insert Format Tools Actions Help ReReply PReply to all Foward Bh w OS K ae we AE You forwarded this message on 5 14 2000 4 36 Pf Click here bo find all related messsgas Fram i Sent Wed 5 14 2003 4 36 PM To Mick Galea cet Subject FAXmaker SUCCESS 5M5 sark to 994271715 RRR RAR AAAAAAAAAARH AKA AA ANA AAR AR AAA RAR RRA R RARER a SENT SHS REPORT trrrrrrrrrrrrr rrr rere rrr rrr rrr rrr rr rrr rrr rrr rrr rrr ere res Status Success Dates Time 5 14 2003 4 36 20 PH Description Success SHS posted to destination Text Length 4 1 Hessage test SeEsteCreeEcreEedstetsrsrteretretretcrrseterrsetrettrttestttetttrttrstteEts Screenshot 2 For each fax or sms a transmission report is sent to the user How users view received faxes All received faxes are forwarded to the user via e mail The e mail will contain a fax report and the fax file included with the e mail as an attachment Inbox Microsoft Outlook OF Ea File Edit Yiew Go Tools Actions Help ies E BX Ce Reply CyReply to All Y Forward Send and Receive Bp Find iq Organize B Outlook Short yea cA t D7 g From ___ Subject Received SF FAXNUMBER Fax received from FAXNUMBER Tue 4 1 g p Outlook gt Deleted Items FAXNUMBER Fax received from FAXNUMBER Tue 4 1 Today oof Inbox FAXNUMBER Fax received from FAX
70. AXmaker Configuration Wizard 2 In the Welcome page click Next to continue The wizard will stop the GFI FAXmaker Fax Server Service and the GFI FAXmaker Message Transfer Agent Service Click Next to continue once the services are both stopped FAXmaker Configuration Wizard Choose Your Fax Hardware Which type of fas hardware do you have installed on your computer Choose the fax hardware type Brooktrout SA140 Software Fax over F ISDN 7 CAPI interface cards Choose this option if you have one or more SON CAFI 2 0 interface cards installed in your computer Fas modems Choose this option if you want to detect all the fax modeme attached to your computer To continue click Next Back Cancel Help Screenshot 20 Selecting the Brooktrout SR140 driver 3 Click on Brooktrout by Cantata and from the list select Brooktrout SR140 Software Fax over IP Click Next to continue FAXmaker Configuration Wizard wy Do you wish to run the F smaker Brooktrout TR1034 Boston SR140 driver setup now Screenshot 21 Click Yes to launch the FAXmaker Brooktrout driver setup 4 The wizard will ask you whether you want to run the FAXmaker Brooktrout TR1034 Boston SR140 driver setup Click Yes to start the driver setup wizard NOTE 1 The Brooktrout TR1034 Boston SR140 driver setup contains drivers that are made by Cantata Technology however Cantata Technology relies on vendors to distribute them
71. AXmaker ReportPack Default Reports List Fax Reports Daily Fax Usage This report shows the amount of faxes sent and received per day during a particular period Through this report you can keep a record of fax usage in the organization SECURITY amp MESSAGING SOFTWARE Report Title Daily Fax Usage Report Description The Daily Fax Usage Report show s the total fax activity broken down into fax sent and received per day during a particular perior Generated ore 24 4 2007 For period 44 2006 1 81 2006 Fax Sent Fax Received Total Activity 112006 122006 1 2006 142006 12006 16 2006 12006 102006 112006 12 2006 13 2006 142006 162006 VF 2006 18 2006 119720068 1202006 1222006 12006 1220068 1s20068 1620068 122006 2006 41 rights reserved GFI Software Ltd Page ofz GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Default Reports List e 235 Weekly Fax Usage This report shows the amount of faxes sent and received per week during a particular period Through this report you can determine whether fax usage is constant throughout the year or peaks during certain periods for example SECURITY amp MESSAGING SOFTWARE Report Tithe Weekly Fax Usage Report Description The Weekly Fax Usage Report show s the total tax activity broken down into faxes sent and received on a weekly basis for a paricular period Generated on 2494 2007 For period 1 2006 3 51 2006 Fax Tot
72. CR engine options This allows you to set up if you want to have the OCR text in the fax report the maximum number of pages to convert and to set up language spelling and correction options GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 77 OCR Properties 1 E l Enable pel CHECKING ana corectia Screenshot 79 OCR Engine Configuration Specifying fax report and language options 2 Right click on the Routing gt OCR node and select Properties to set up the OCR routing text matching engine options 78 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual OCR Properties Ei E4 General General OCA Configuration ia Matching ratio 30 eal iD The matching ratio is the confidence that FAXmaker needs to have before matching the phrase to a recipient The recommended matching ratio i between 60 and 80 a Fases will be routed based on the users first and last name However configured search phrases will override this automatic routing rule For example a fax addressed to Joe Bloggs at the Sales department Will be sent to another user if that user has been configured to receive all faxes sent to Sales department Screenshot 80 General OCR Configuration Specifying matching ratio and intelligent routing option Matching ratio The matching ratio is the confidence that GFI FAXmaker needs to have before matching the keyword or name to a recipient The recommended
73. Click Add Domain Select Foreign Domain for Domain Type Enter fax as the Foreign Domain Name Select the Mail Information tab 8 Enter the Domino server name i e server GfiAP as the Gateway server name N OF fF WD 9 Enter the mail faxmaker nsf as the Gateway Mail File Name NOTE The fax number appears twice when FAXmaker sends the fax if RFC822 phrase handling is enabled on outbound email To resolve this perform the following from Notes Administrator 180 e Configuring GFI FAXmaker for Lotus Notes GFI FAXmaker for Exchange SMTP Manual 1 Select the Configuration Tab gt Messaging gt Configurations 2 Click Edit Configuration on the server with the faxmaker mailbox 3 Select the MIME tab gt Advanced Tab gt Advanced Outbound Message Options Tab 4 Set RFC822 Phrase Handling to Do not add phrase Configuring Lotus Notes 4 amp 5 Step 1 Setting up a Fax database in Lotus Notes In order to be able to use GFI FAXmaker with Lotus notes you must set up a Notes mailbox which will be used by GFI FAXmaker to receive faxes which GFI FAXmaker must send out This mailbox must be dedicated to GFI FAXmaker To do this in Lotus Notes you must first create a database for the mailbox and then set up the mailbox To create the database you need to do the following Server Loc H Title faxmaker acl File Mame iaemakernsf 00 a Help Encryption Size Limit F Create full text indes for searchin
74. Configure lines To continue click Next Cancel Help Screenshot 43 Configuring lines if you are using Brooktrout or ISDN fax cards Step 3 Specifying the fax administrator amp users After you have installed and configured the fax devices you have to specify the fax users you can change this later but you must specify at least one fax user now GFI FAXmaker is licensed based on the number of users that receive OR send faxes The procedure is different depending on whether you have Active Directory or not If you have Active Directory If you use Active Directory on your network i e you have one or more Windows Server 2000 machines or higher FAXmaker will connect to Active Directory and allow you to specify FAXmaker users and user based rules by selecting users from Active Directory rather then using its own user database This greatly reduces user administration GFI FAXmaker will rely on the email address specified for each user in active directory If you use Microsoft Exchange 2000 2003 or any Active Directory integrated mail server including Windows 2003 POP services this email address is automatically filled in correctly If you use Exchange 5 5 or a non active directory integrated mail server then you have to enter a correct email address for each user that you want to fax enable in the Email field of the user properties This can be done from Active Directory Users and Computers 38 e Installing
75. Control Configuration File C AProg am FilessGEISEatma eS Firmware File Location JC Program Files GFINFAXma Ga Log File Location C Program Files GFI FA makenE Screenshot 12 Configuration tool preferences dialog 12 After clicking on the Next button the configuration tool preferences dialog will ask you to confirm the path to certain files Leave these options as default and click on the OK button 16 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual The IF enabled board ts detected in the system Would you like to configure the Brooktrout SIP stack to run on this board 13 At this stage if you have an IP enabled fax card a dialog will ask you if you want to configure the Brooktrout SIP stack i e FOIP Fax over IP Click on the Yes button to proceed to the main configuration tool windows Brooktrout Configuration Tool Advanced Mode PAs FS File View Options Help i a H a Home Back Hest Save Apply Help El Brooktrout Global Settings Clock Settings Ethemet IP Port Driver Parameters All boards BT Call Parameters All boards Call Control Type Call Control Parameters Module 0x2 TR1034 PSVSFH E1 N Telephony Connections IP Call Control Modules Call Control API SIP Auto Connect ionnecion nomatan PCM Companding JANIE Redial Resticton JETE Emergency Nurser 0 JAE Emeraency humben JAE Erreraeney ti on
76. Digital cccccccceessseeeeeeeeeeeeeeeeees 73 Gontiguring MSN TOUNO isiin ttc otic ede catandeatl anctatain iidewtatcceudtaaat mentees 76 GOntiguning OG FenOUtin Gi rrine E a a a e a 77 Routing to a public folder in Exchange ccccsssssccccceesseceeccaeeececeeeeeeeeseeaseeeesssaaeeeess 80 FOr Exehange 2000 2003 iaeiei a ence ite 80 ON TEX CHAN C520 enr O tarde cnemauauls 84 GOnUGUGING Le HOUTA G fs seed bacaett oct a a 87 GOntiguring CSID TOUNO iieii one aida teed crassa a 87 Configuring Fax server options 89 Document Conversion CONFIQUIATION ccccccceseeceeceaeeeeeeeeeseeseeeeeseaeeeeeessaaeeeeeessaaeees 89 C ntigunng Licensed USErS arseeni eea enia a a ia ae 90 Configuring the Email2Fax gateway cccccccccescssssseeeeeeeeeeseeeeeseeeeeseeeeasseeeeeeeessaaaaeees 91 POPS CONNECTION sisin o e E e E a Ea 92 Sending amp FECEIVING OPTIONS cccccccccseeeseeceeeeeseeeeseeeeeeeeeseeeaeeeeeeesssaeaaeeeeeeesssaaaaesss 92 Configuring Fax administrators cccccecceeeeececeeeeeeeeeeeeeeeeeeseaeeseeeeeeesseeseeeeeeeeessaaaaeess 95 FAMICOM S aree E e aa E 95 Tans mission Topor S e e a a a E a a 98 Header Footer Stamping Options ccccccccsssseeeceeeeeeeeeeseeceeeeeeseueeseeeeeeessaeeseeeeeeeeesaaas 99 JUNK FIXNE cete aae E a a e E e e EER 102 Call DIOCKING en aa a E a aa e aa Na T aa 103 OR St cease a a E E Oe seaeeneeaceenc eee teceeecancuee 103 Installing the OCR MOdUIE arican eannan iaaa
77. F files ee is Text will be formatted using the Text API coverpage Screenshot 143 HP Digital sender set up To allow faxes to be sent from an HP Digital sender 1 In the HP Digital sender link applet go to the Inbox page tab In Path to receive inbox enter a directory where the HP Digital Sender will pick up the fax information files Make sure that you check the enable receive option HP Digital Sender Link EA ES Inbox Desktop Settings Tips Enter path of the directory where incoming documents will be stored If the director does not exist it will be created Receive E W Enable receive Path to receive inbox Be CC Program Files FesmakernH PFS CAN E LA Packarn Cancel Apply Help Screenshot 144 Configuring the Digital Sender 150 e Advanced use GFI FAXmaker for Exchange SMTP Manual 2 Now go to the GFI FAXmaker configuration program Advanced gt HPDS node and right click to bring up the properties Enable the Scan folder for HPDS files option and enter the directory you specified in the HP Digital sender app plus add a subdirectory called HPFSCAN to the path For example if you have set a directory c npdsfaxes in the HP Digital sender link applet you would specify c npdsfaxes HPFSCAN in the GFI FAXmaker configuration 3 Now go to HP Digital sender JetAdmin utility and Modify your HP Digital Sender to enable fax Choose Other vendors with notific
78. FI FAXmaker users For more information please see the paragraph Step 3 Specifying the fax administrator amp users of the chapter Installing GFI FAXmaker Configuring the Email2Fax Gateway After you have configured your mail server to route mail either to the GFI FAXmaker fax server or to a dedicated mailbox 1 In the GFI FAXmaker configuration right click on the Email2Fax gateway node and select properties 2 In the General tab specify the name or IP of your mail server If your mail server requires authentication specify authentication details This entry will be used to send inbound faxes and delivery reports GFI FAXmaker for Exchange SMTP Manual Configuring an SMTP POP3 server for faxing e 187 Email2Fax Gateway Properties E x General POP Connector Set up the mail server where the Email Fax Gateway uploads a faxvems reports and received faxes Mail server namel P and port 192 168 0123 25 Use SSL M Use SMTP Authentication Account and password fawmnakeruser TrTTTTVITitititt Secure Password Authentication Screenshot 183 Email2Fax Gateway setup 3 If you chose to forward all mail via a domain routing rule to the GFI FAXmaker fax server Option 1 there is no further configuration required 188 e Configuring an SMTP POPS3 server for faxing GFI FAXmaker for Exchange SMTP Manual Email Fax Gateway Properties E x General POPS Connector Set up the mailbox t
79. Fived Date Range start Date Saturday Ju 01 2006 End Date Saturday September 30 2006 r Variable Range Range Size Choose Range Size Back Ne Cancel Screenshot 198 Selecting the date range 6 In the Custom Report Wizard finish page click Finish to complete the wizard GFI ReportCenter will display the Custom Reports panel where the custom report you just created is listed 210 e GFI FAXmaker ReportPack Custom reports GFI FAXmaker for Exchange SMTP Manual E GFI ReportCenter 3 5 0 x File Tools Help 4 k gorBEE a drown axagdet aver MainReport Product Selection GFI Faxmaker 12 0 ReportPack x Custom Reports B lt GFi E kei GFI FAXmaker 12 0 ReportPack E Weekly Fax Usage Report 3rd Quarter 2 SECURITY amp MESSAGING Report Title Weekly Fax Usage Report Description The VYeekly Fax Usage Report shows the total fax activity broken down into faxes sent and received on aweekly basis for a paricular period Generated om 2 14 2007 For period 7 1 2006 9 30 2006 Fax Total Received Activity 27 2006 44 Custom Reports 30 2006 38 m e a ae a Zi Screenshot 199 GFI ReportCenter listing the new custom report Generate a custom report To generate a custom report 1 Click on the Custom Reports panel button to bring up the list of custom reports available 2 Right click on the custom report you want to generate and then click Run GFI Rep
80. G SOFTW i GFI FAXmaker 12 0 ReportPack B Fax Reports E Estimated Saved Costs Report gt Daily Fax Usage Report ee Report Title eekly Fax Usage Report Description The Weekly Fax Usage Report shows the total activity broken down into faxes sent and received on a weekly basis for a particular period Generated on 2 13 2007 For period 1 1 2006 2 1 2007 E User Fax Usage Report amp Fax Line Usage Report Ea SMS Reports S User SMS Usage Report Daily SMS Usage Report Weekly SMS Usage Report Week 44 2006 45 2006 46 2006 4 2006 48 2006 49 2006 80 70 150 50 2006 80 70 150 51 2006 80 70 150 ie Favorite Reports 52 2006 80 70 150 al Default Reports 1 2007 Custom Reports Scheduled Reports f Options 2 Help Current Page No 1 Total Page No 1 Zoom Factor 75 Screenshot 185 The GFI ReportCenter management console The GFI ReportCenter management console is split into two panes the navigation panel to the left of the screen and the report viewing pane to the right The navigation panel consists of the Product Selection list from where you can select the GFI product ReportPack you want to use and various panels as outlined below through which you can access all the features of GFI ReportCenter e Click on the Default Reports panel b
81. G SOFTWARE Report Tithe User SMS Usage Report Description The User SMS Usage Report show s the number of SMS sent and received per user during a particular period Generated on 2494 2007 For period 14 2006 12 51 2006 SHS Sent SMS Received jackb master domain com jdoe master domain com jemith master domain com 2006 A rights reserved GFI Software Ltd Page 1 of 4 GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Default Reports List e 241 GFI FAXmaker ReportPack Troubleshooting Introduction The troubleshooting chapter explains how you should go about resolving issues you have The main sources of information available to users are e The manual most issues can be solved by reading the manual e The GFI Knowledge Base accessible from the GFI website e The GFI technical support site e Contacting the GFI technical support team by email at support gfi com e Contacting the GFI technical support team using our live support service at hitp support gfi com livesupport asp e Contacting our technical support team by telephone Knowledge Base GFI maintains a Knowledge Base which includes answers to the most common problems If you have a problem please consult the Knowledge Base first The Knowledge Base always has the most up to date listing of support questions and patches The Knowledge Base can be found on http kbase gfi com Request technical support via email
82. General Replication Limits Eschange General E mail Addresses Exchange 4dvanced Details Permissions Member Of Simple display name View and modify custom attributes Tushar tae Administrative Group First Administrative Group Cancel Apply Help Screenshot 84 Getting Public Folder visible in Address Lists 4 From the Exchange Advanced tab un check the Hidden from Exchange address lists check box and click OK 5 Create an Exchange mail enabled user using Active Directory Users amp Computers GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 83 Send on behalf Grant this permission to Forwarding address C None Forward to Fax Repository Deliver messages to both forwarding address and mailbox Recipient limits Use default lirit Masinum recipients OF Cancel Help Screenshot 85 Set AD user to have mails delivered to the Public Folder 6 Once the user is created right click on the User name and select Properties gt Exchange General tab click on Delivery Option s and in the Forwarding address frame select the public folder using the Modify button 7 In FAXmaker configuration gt Licensed Users Groups add the newly created user as a FAXmaker user 8 In the FAXmaker configuration gt Routing gt Properties node set the required routing so that faxes will be received by the newly created user For Exchange 5 5
83. I FAXmaker To do this 1 In the GFI FAXmaker configuration right click on the Email2Fax gateway node and select properties 2 In the General tab specify the name or IP of your Notes Domino server This entry will be used to send inbound faxes and delivery reports If you are configuring FAXMaker to work with a Lotus Notes Domino v6 5 server using mail relaying you can skip to step 7 Email Fax Gateway Properties E a x General POPS Connector Set up the mailbox trom where fax smns messages are downloaded for sending W Enable POPS connector Mail server namevlP and pork mailserver i 10 Mailbox account and password fax TT Full email address of mailbox specified above fax taxmaker com Login method f PASS C APOP APOF PASS Time interval to check for new faxes in minutes py Cancel Help Screenshot 182 The POP3 connector 3 Switch to the POPS connector tab Enter your mail server name or IP and the POPS port usually 110 4 Enter the mailbox name and password of the fax mailbox you created on your Lotus Notes server fax 5 Specify the Fax server Sender e mail address Enter the email address of the POP3 mailbox that is used for the fax server 6 Specify PASS as login method 7 Click OK Now restart the GFI FAXmaker MTA service Configuring the GFI FAXmaker users After you have configured the Lotus Notes server ensure that you have configured all fax users as
84. Manual A Testdom s Address Book Server Domains Lotus Notes BE Es File Edit View Create Actions Help gt ONA G ft Welcome Workspace m Testdom s Address Book Serer Domains x notes 2 Groups z m Lac tions Add Domain f Edit Domain cual P People Domain Next Domain Destination Server wi Server Certificates Clusters Configurations Connections Deny Access Groups Domains External Domain Network File Identifications Holidays Licenses Mail Users Mail In Databases and Re le Hex FE Networks Kl id t Delete Domain Y Foreign Domain fax testtem testdom Ee Ge GG Ga Gi Gi Gi Ge e Programs Servers Setup Profiles Ya Stats and Events Web Configurations Fl WA Using database on testime T estdom J Office Screenshot 178 Setting up a Foreign Domain in Lotus Notes 3 Click on add domain 4 When the new domain window opens up go to the basics section and select the Domain type to be Foreign Domain 5 In the Foreign Domain name field enter the name of the domain you want to set up e g fax 6 In the Mail information Tab enter your server name the server where the GFI FAXmaker mailbox is found in the Gateway server name e g fax gfi 7 In the same tab enter the name of the GFI FAXmaker mail file of the GFI FAXmaker mailbox in the Gateway mail file name field e g mail GFl FAXmaker nsf A Forei
85. Manual Device COM1 on line number 0 Properties E x Device Line options Advanced COM Advanced modem options Initialization string ATEFSES Rings until answer f2 Line options Speaker mode W Tone dialling f Always off Iw wal for dialtone Until connected Check for busy tone Always on Speaker volume Low a High Cancel Help Screenshot 67 The modem device tab 4 The device line properties dialog appears If you selected to use the Microsoft Windows fax drivers there are no options to configure you have to configure all modem options from Microsoft Fax If you chose to use the GFI fax modem drivers select your modem type from the modem type list box If your modem does not appear in the list select the generic class driver for your modem 5 Configure the Initialization string Rings until answer Tone dialing Wait for dial tone Check for busy tone Speaker mode and Speaker volume options 6 If you are familiar with modem configuration you can click on Advanced Modem Options This allows you to change the modem settings of the driver More information about the different settings can be found in the Chapter Advanced use Important Only advanced users should change modem settings 7 You can configure Line options and Advanced options from the Line options and Advanced tabs A description of these options can be found further on in this manual Click OK to a
86. NOTE 2 You can download the latest GFI FAXmaker Brooktrout TR1034 drivers brooktrout_tr1034 exe from fip ftp gfi com 5 Setup will start by checking if there is any Brooktrout software already installed on the machine Should it be the case uninstall any existing Brooktrout software using the Add remove programs from the Control Panel After all Brooktrout software has been uninstalled restart the Brooktrout setup again 22 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual Setup GFI FAXmaker Brooktrout TR1034 Drivers Welcome to the GFI FAXmaker Brooktrout TR1034 Drivers Setup Wizard This will install GFI FAXmaker Brooktrout TA1034 Drivers v5 1 0 on your computer tis recommended that you close all other applications before Continuing Click Next to continue or Cancel to exit Setup Screenshot 22 Setup welcome page 6 In the setup wizard Welcome page click Next to continue In the End User License Agreement page click accept the agreement and then click Next to continue the installation Setup GFI FAXmaker Brooktrout TR1034 Drivers Select Destination Location Where should GFI FAXmaker Brooktrout TA1034 Drivers be installed LJ Setup will install GFI FAXmaker Brooktrout TR1034 Drivers into the following folder To continue click Nest IF you would like to select a different folder click Browse JL Program Files GFI FAXmaker Brooktrout TA O34 Browse At least
87. NUMBER Tue 4 1 D Outbox FAXNUMBER Fax received from FAXNUMBER Tue 4 1 amp _ Sent Items FAXNUMBER Fax received from FAXNUMBER Tue 4 1 v E H Outlook Today Personal Fold FAXNUMBER Fax received from FAXNUMBER Tue 4 1 Inbox 6 Calendar a Contacts 2 Deleted Items Ca lt Drafts Calendar ff Inbox 6 3 Joumal Bsa se Notes From FAXNUMBER To Administrator John Smith E Subject Fax received from FAXNUMBER tS Outbox Contacts bA Sent Items Lh Tasks INCOMING FAX REPORT o H Public Folders Tasks Status received Date Time 4 13 99 12 13 22 PM awe Ei Speed 14400 bps salar time 00 27 ages 1 gt Resolution normal 6 Items 6 Unread Screenshot 3 Faxes are received in the inbox The faxes can be attached in several formats of which the FAXmaker fax format or the adobe PDF format are the recommended options If using the FAXmaker fax format the fax viewer is used to view the fax If using PDF the fax can be opened in any PDF viewer 8 e GFI FAXmaker an overview GFI FAXmaker for Exchange SMTP Manual M Adobe Reader pdf79400 pdf L mioixi z File Edit View Document Tools Window Help 18 x 2B alo m EA O OD ox kes From FAXmaker To John Smith Page 1 1 Date 6 18 2004 10 55 14 AM FAX TRANSMISSION Bookmarks JS Holdings Ltd GFI Software Ltd Signatures N Your presence is requested This fax was sent by GFI FAXmaker for Exchange SMTP Message Dear Mr Smith
88. Notes Template De tMeetings Meetings 032799 02 0 28 PM Lotus Notes Template De see POPSUIDL POP3UIDL 03 2799 02 07 29 PM Lotus Notes Template De see POP3 03 08 2000 11 38 20 AM Neil Cassar Testdom ses Profiles 03 27 99 02 07 30 PM Lotus Notes Template De see RepeatLookup Repeatlookup 0327799 02 07 30 PM Lotus Notes Template De Hidden DNT Y Chi LI DA Dn ak d I R e T l L Dia 4 ee e Screenshot 180 Modifying the mailbox views Selecting Design gt Views gt POP3 4 When the view setup opens delete all the entries in the script windows lower window 5 Save the view and close fe POP3 View Lotus Domino Designer File Edit View Create Design Help 4 K e fa f a faxmaker Design Views E P0P3 View x designer Delivered Date RFC822MessageSize POP3ExportSize Objects Reference POP3 Yiew View Selection POP3 View View Selec Run Easy PERE Es Form Formula HelpRequest Target Frame Options Declarations Queryopen n pern osto Add Condition E cs S Office ee Screenshot 181 The SPOP3 view 184 e Configuring GFI FAXmaker for Lotus Notes GFI FAXmaker for Exchange SMTP Manual Configuring the Email2Fax gateway in GFI FAXmaker After configuring Lotus Notes Domino all you need to do is set up the Email2Fax gateway in GFI FAXmaker and ensure that each fax user is configured as a user in GF
89. P Manual GFI FAXmaker ReportPack General options e 229 GFI FAXmaker ReportPack Exporting Settings Introduction This section will show you how to export the settings configured for the GFI FAXmaker 12 0 ReportPack into an XML file This is useful if you need to take a backup of the favorite reports list and the configured custom and scheduled reports Exporting settings is also useful if you need to setup an installation of GFI ReportCenter on another machine For this scenario you need to export the settings from the configured GFI ReportCenter installation copy the exported XML file over to the other machine where the new installation of GFI ReportCenter is installed and then import the settings from the XML file Exporting the GFI FAXmaker 12 0 ReportPack Settings To export all the settings for the GFI FAXmaker 12 0 ReportPack follow these steps 1 Click on the Options panel button 2 Right click on the Import Export Configuration node and then click Import Export Configuration Import Export Configuration l x Import E sport EY GFI FAXmaker 12 0 ReportPack Impork E sport Configuration The importexport configuration functionalities can be used to perform backups of scheduled reports custom reports Favorite reports and other options The exported configurations can also be imported into a separate ReportCenter instance provided that the same ReportPacks exist on both Instances Specify the action to perfor
90. S modem since then you can send messages even when your internet connection is down Furthermore you can also receive messages which is not possible using a web2SMS service Supported mobile phones GSM devices For the latest list of Supported mobile phones and GSM devices please see the following GFI knowledge base article at http kbase gfi com showarticle asp id KBID001810 Web based SMS providers If you want GFI FAXmaker to send the SMS s via a web based service provider you can Use Clickatell an SMS provider which has been preconfigured for use with GFI FAXmaker This is a web based SMS service which sends SMS messages worldwide The cost is about 4 euro cents per message You can subscribe to the Clickatell service at http Awww clickatell com central campaigns redir php cid 870 Use a custom service that allows for SMS messages to be submitted via SMTP Configuring the GFl FAXmaker SMS gateway Once you have decided whether you want to use a mobile phone or a web based SMS service to send out messages you can configure the SMS gateway To do this 1 Go to the GFI FAXmaker configuration gt SMS gt SMS users node 2 In the SMS users node you have to specify all the users that can send and receive SMS messages Right click on the SMS users node and select new SMS user In the Active Directory user picker select a single user multiple users or a group of users Click OK The users will now be added to
91. Screenshot 17 Define if your Fax card interface is PCI or ISA 7 If the machine is running Windows 2000 you will be asked to specify if the installed fax card is ISA or PCI If you have an ISA board select the ISA Industry Standard Architecture option and ensure that the Interrupt line and DMA channel values are set correctly Click on the Next button to proceed with the installation 8 Once the drivers are installed GFI FAXmaker is ready to detect your Brooktrout card and its relative communication channels Click on the Start button to initiate the detection process FAXmaker Brooktrout Fax Driver Setup Detecting and Installing Brooktrout Drivers This wizard wall now proceed to detect and install the Brooktrout systern drivers Finished installing please press the Next button to finalise settings Detecting channel 1 Detected and installed Detecting channel 2 Detected and installed Detecting channel 3 Could not attach line Misc error Invalid pork Faxinit probably not ran corectly Detecting channel 4 Could not attach line Mise error Invalid pork Faxinit probably not run corectly Cancel Screenshot 18 Detecting Brooktrout card and channels NOTE If for some reason an error occurs or no channels are detected click on the Back button to retry and launch again the 20 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual detection process If t
92. Step 1 Download the FAXmaker client set up file in MSI format To remotely deploy the FAXmaker client you need to use the MSI set up This can be downloaded from ftp tp gti com Step 2 Select the machines on which to install the software patches Now startup GFI LANguard N S S 1 In the GFI LANguard N S S configuration go to Deploy custom software node in the tools node 52 e Installing the clients GFI FAXmaker for Exchange SMTP Manual 2 Click on the Add button to add a single computer or click on the select button to select a range of computers on which to deploy the custom software NOTE You can also select which machines to deploy custom software on from Security Scanner node and the Tools gt Enumerate Computers node Step 3 Specify software to deploy Click on the Add button in the Patches section to specify the source location of the MSI file In the custom edit box enter the appropriate command line parameters see previous paragraph Its important that you at least specify the SILENTPRINTERDRIVER 1 option Otherwise a dialog will popup during install 4dd custom software Be __ e Specify the location of the file to deploy on the target machines Deploy the file at location Je faxclientmapi ms With the following parameters No parameters required C Windows operating system patch C Internet explorer patch f Custom SILENTPRINTERDRIVER TEE Screenshot 58 Spec
93. Troubleshooting 33 191 GFI FAXmaker for Exchange SMTP Manual Indexe 245
94. Xmaker for Exchange SMTP Manual You can use the Eicon Diva Server Configuration Manager utility to setup advanced configurations such as sharing the Eicon Adapter between FAXmaker and Routing and Remote Access for dial up access For further information on this consult the Eicon documentation Installing a Brooktrout Fax Board The list of currently supported Brooktrout cards is available from http kbase gfi com showarticle asp id KBID001227 Installation guides product documentation and support is available from the Cantata Technology website at http Awww cantata com Current Brooktrout boards are Universal PCI 3 3 5 volts however always check the technical details of the adapter to make sure the adapter is suitable for the server hardware Old TR114 Boards can only be installed in 5v slots You must always install GFI FAXmaker software before installing Brooktrout or Trufax drivers For more information refer to the Installing GFI FAXmaker chapter Installing a Brooktrout TR1034 or Trufax ISDN card drivers The Brooktrout TR1034 cards are the latest fax cards from Cantata Technology To install the card 1 Switch off the machine where you want to install the Brooktrout Fax card Plug in the card following the instructions supplied with this hardware 2 Restart the machine Should the Add New Hardware wizard dialog come up ignore it by pressing the Cancel button 3 Download the GFI FAXmaker Brooktr
95. Xmaker on a separate machine you have already configured a profile for Microsoft Outlook If you have installed GFI FAXmaker on the Exchange Server then you will probably need to create a profile You can do this from the Windows control panel Ensure that the user mailbox you specify in the profile has access to the public contact lists you want FAXmaker to query 2 In the GFI FAXmaker configuration go to the Advanced gt public contacts node Right click on the node to bring up the properties Tick the Enable Exchange public contacts retrieval 3 Click Add to add a public contacts list Enter the name of the public contacts folder public contacts are essentially a public folder with contacts items rather then mail items which contains the public contacts For example if you have created a public folder Company contacts you should enter Company contacts If you have created your Public Contacts List in a subfolder then you must indicate the folder structure For example if the folder Company contacts is located directly under a folder Phonebooks then you should enter the following Phonebooks Company contacts 4 You can specify multiple public contact lists Remember though that querying a contact list can take a second or so depending on the speed of your exchange server GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 107 5 After you have entered the list of your public contacts folders
96. a black tick mark next to it FAXmaker Configuration 7 l 1 0 x File Action View Help gt o xeasie J Console Root E Fo FAXmaker Configuration Local Lines Devices D Licensed users HA Routing E a Coverpages Ea Coverpages Coverpages 2 coverpage s E Front covernotes w sms G NetPrintQueue2Fax LA Archiving cS Sending Receiving Options 3 Email2FAXGateway 88 Advanced H General 5 EJ FAXmaker Monitor Local Screenshot 114 Configuring cover pages Note that the default cover page will be overridden for a particular user aS soon as you associate a cover page with that user or to group of users to which that user belongs General cover page options General cover page options are configured by right clicking on the Cover pages nodes 116 e Configuring Cover pages GFI FAXmaker for Exchange SMTP Manual Coverpages Properties 1 x General Set up the cover page and front cover notes message text g options Message body format preference HTML gt Plain Text i Mails often include several formats for backwards compatibility ou can select which format GFI FAXmaker should insert into the cover page By default HTML ts the prefered format Screenshot 115 General cover page options Right clicking on the main cover pages node allows you to configure the preferred format for the message body for cover pages and front cover notes B
97. aa a a a a 104 MISCEIANCOUS Options erri tenaaa aa aaa an Maraienscteaavsedadsaanveouinsoradonubans 105 PUBIE COMMA GUS sou n e e E AN 106 COSI el aerae a A a e a 108 Configuring Tax ANCAIVING oscene aeii e a beast aaa Eaa i e ai 110 GFI MailArchiver for Exchange cccccccsssesseeeeeeeeeseeeseeeeeeeeeaeaeeeeeeeeeesaeaeeees 110 Archiving to an e mail archiving solution ccccceeeeceeeeeeeeeeeeeeeeeeeeeeeaeeeeeees 110 Archiving directly to a database cecccccccssseseceeceeeseceeeeseeeseeeeeeuseeeeesaaeeeees 111 Configuring Cover pages 115 ALFOGUCTION IO COVER pageSimrisi ea aar 115 Adding Cover Pages Cover notes ccccccccsssseseecceeeeceaaeseeeeeeeeeeaeeeeeeeeeeessaaeeeeeeeess 115 SHECHVING a detant Cover pag reiros tanari i o Nr r 116 General cover page ODI ONS ireren nanatin 116 DesigNiNO COVer PAGES esne hear e eren 118 S ppored Merge NeldS nemieni na a levied eee 119 Fax server monitoring 121 ii e Contents GFI FAXmaker for Exchange SMTP Manual ThexGFt FAXmaker Monitor sentrene na annie ar keen wae 121 Installing the FAXmaker monitor remotely ccccccceeeeeeceeseeeeeeeeeeseeeeeeseseeesaeeeeeens 123 Configuring the GFI FAXmaker server remotely cccccccsseeseeeeeeeeeeeeeeeeeeeeeeeaaeeeees 123 Switching to another fax Server tO MONILOF ceeeeeeecceeeeseeeeeeeeeeesseaeeeeeeeeeessssaaeees 123 Remote MONILCrING DErMISSIONS wintinaiiviwiaen i T 124 NetPrintQueue2FAX 127
98. abase Source Database settings a Database Type MS Access 7 Please specity the full path including filename of the database backend d reporting databases FAxXmaker Reporting mdb Browse a e Screenshot 212 Microsoft Access reporting database 6 Click OK to save the new settings and close the Database Source dialog box Configuring default scheduling options To configure the default settings the scheduled reports use when distributing reports by email or saving to disk follow these steps 1 On the Tools menu click Default Scheduling Options 2 Configure the default email options as outlined in point 7 of the Scheduling a report section earlier in the manual 3 Configure the default folder options as outlined in point 6 of the Scheduling a report section earlier in the manual 4 Click OK to save the new settings and close the Default Scheduling Settings dialog box Reports can be exported to disk or attached to an email in any one of the following file formats Adobe Acrobat PDF Use this format to allow distribution of a report on different systems such as Macintosh and Linux while preserving the layout Microsoft Excel XLS Use this format if you want to process the report further in Microsoft Excel Microsoft Word DOC Use this format if you want to access this report using Microsoft Word GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPac
99. able SMS Gateway Method inbuilt SMS server Requires compatible mobile Configure SMS Server Send test aK Make sure to set all configuration parameters corectly OF Cancel Help Screenshot 135 Configure SMS server 1 Select Use inbuilt SMS server Requires compatible mobile 2 Configure the SMS server by clicking on the Configure SMS Server button If no mobiles have been set up yet the Add new mobile dialog will show up In this dialog select on which COM port you have attached the mobile device If this is not the first mobile being entered you can copy the mobile information from one of the installed mobiles by using the Copy settings from installed mobile option Once the COM port is selected press OK 140 e The SMS gateway GFI FAXmaker for Exchange SMTP Manual GSM Mobile Phone Properties E4 General Advanced j Genenc Mobile AT C command set on Communications port 1 COM Mobile model Generic Mobile AT C command set SMS Serice Center number 44590023982 Own number 44590092239 County code g Screenshot 136 General GSM Mobile Phone Properties 3 The GSM Mobile Phone Properties dialog will be shown In this dialog the following options have to be configured Mobile model Check if the mobile that you are using is specified in this list and if yes select it This will automatically set the Advanced options of the GSM mobile phone If your m
100. aker Brooktrout TR1034 Drivers gt Brooktrout License Manager Brooktrout License Manager Mel x License Utilities Help S Activate license Install license version Issued Expires Node ID Screenshot 25 Brooktrout License Manager NOTE If you do not have a Brooktrout SR140 license yet from the License menu select Activate License to contact Cantata Technology 11 From the License menu click Install License 24 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual Specify License File EE Look in 6 Bin e c FH C My Recent Documents l a 3 Desktop Mo Documents kiy Computer TTE File name Jicensekey lic i Places Files of type License File lic Cancel Screenshot 26 Selecting the license file 12 From the Specify License File dialog box select the lic file provided by Cantata Technology and click Open 13 The Brooktrout License Manager will display the details of the license key you provided To close the Brooktrout License Manager click Exit from the License menu NOTE To use the Brooktrout SR140 FolP software you must have both a license from Cantata Technology activated as outlined in steps 10 to 13 above as well as a GFI FAXmaker license key that is enabled for Brooktrout SR140 usage from GFI To obtain an SR140 usage license from GFI please contact GFI sales at sales gfi com 14 To determine whether you h
101. aker on the Exchange Server machine GFI FAXmaker will install a standard Exchange SMTP connector and a sink a program that captures particular messages at mail server level No further configuration will be needed The connector will forward all fax messages to GFI FAXmaker via the sink Exchange 2000 2003 GFI FAXmaker Server with IIS Figure 2 GFI FAXmaker installed on a separate server lf want to install GFI FAXmaker on a separate machine first install GFI FAXmaker on the fax server machine which will require the IIS SMTP service to be installed The fax server software and a sink for the IIS SMTP service will be installed Then run the GFI FAXmaker set up again on the Exchange server which will create a standard SMTP connector which will forward the faxes via SMTP to the GFI FAXmaker Fax server If you wish you can also create this Exchange SMTP connector manually as described in the chapter The Exchange 2000 2003 SMTP connector The GFI FAXmaker fax server receives the faxes via SMTP and using the sink captures the fax and converts it to fax format and faxes it out 2 e GFI FAXmaker an overview GFI FAXmaker for Exchange SMTP Manual Then it will mail back a delivery report to the user The same principle is applied to SMS messages Installing GFI FAXmaker on a separate machine leaves Microsoft Exchange Server completely standard no changes to active directory are made and no custom software will be runni
102. al Received Activity 2006 Ql rights reserved GFI Software Ltd Page 1 of 7 236 e GFI FAXmaker ReportPack Default Reports List GFI FAXmaker for Exchange SMTP Manual User Fax Usage This report shows the amount of faxes sent and received by each user during a particular period With this report you can determine who is sending and receiving the most faxes for example SECURITY amp MESSAGING SOFTWARE Report Title User Fax Usage Report Description The User Fax Usage Report shows the faxes sent and received per user for a particular period Generated on 24 4 2007 For period TA 2006 12 51 2006 Users Fax Sent Fax Received jackb master domain com a4 15 jdoe master domain com 243 Ei jemith master damain com 22 40 29g 2008 Al rights reserved GFI Software Ltd GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Default Reports List e 237 Estimated Saved Costs This report includes a graph that shows the estimated savings the organization is making each month when using GFI FAXmaker as compared to having an employee send the faxes manually This report is useful for upper management to determine return on investment ROI The estimated savings are calculated by multiplying the total amount of hours taken to send faxes during a month by a 12 per hour wage You can customize this value to match the local wage trends Bc GFi SECURITY amp MESSAGING SOFTW Report Title
103. allows you to send out text files automatically by submitting a text file with fax options into a directory Text API Before you start using the Text API you must first configure the Text API in the FAX Server Configuration To do this 1 Go to the GFI FAXmaker Configuration gt Advanced gt Text API node right click and select properties This brings up the Text API properties dialog GFI FAXmaker for Exchange SMTP Manual The GFI FAXmaker API s e 153 TextaPI Properties E4 General Set the fas server properties for the Text amp Pl support i Tou can put specially formatted text files ina folder of pour choice to be formatted and sent as faxes by the Text amp Pl system The full path of the folder containing these text files must be specified below MW Scan folder for text files Folder CAD ocuments and Sethngssnickg Desktop t Format text using coverpage E textapi rtf Screenshot 145 The text api properties 2 Now enable Scan folder for text files and enter the folder name in which all files to be faxed out will be saved 3 Now specify a cover page onto which the text in the text file must be formatted by selecting an appropriate cover page from the list box To send out a text file automatically 1 Create a text file with your message text in it 2 Add a line at the top of the text starting with a double colon specifying the recipient s first name company last name depar
104. and explore the samples and descriptions of the default reports When a report is generated you can click on the button to save the report to disk in various formats such as HTML Adobe Acrobat PDF Microsoft Excel XLS Microsoft Word DOC and Rich Text Format RTF If you want to send the generated report to someone by email click on the button GFI FAXmaker 12 0 default reports The GFI FAXmaker 12 0 default reports are a collection of pre configured reports that plug into the GFI ReportCenter framework The default reports included in the GFI FAXmaker 12 0 ReportPack are split into two groups Fax reports and SMS reports Default reports can also serve as the base template for the creation of customized reports that fit specific date ranges Report scheduling service The report scheduling service controls the scheduling and automatic generation and distribution of reports You can select in which output format you want the scheduling service to generate the reports A variety of formats are available such as DOC PDF RTF and HTML You can also configure the scheduled report to do automatically one of the following once the report is generated send the report by email save on a disk or both Key features Centralized reporting GFI ReportCenter is a one stop centralized reporting framework which enables the generation and customization of graphical and tabular reports for a wide array of GFI Products Defaul
105. arch phrase will appear in the right pane of the GFI FAXmaker Configuration 3 The search phrase options should come up automatically but if this is not the case double click on the newly created search phrase In the users tab select to which user s the fax must be routed if the search phrase has been successfully matched 4 Optionally configure a printer on which the fax must be auto printed if received in this route To do this select the appropriate printer in the printers tab Note that you must have configured the printer first in the Advanced gt Printers node Routing to a public folder in Exchange To make the incoming faxes arrive in a public folder follow the following steps depending whether you have Exchange 2000 2003 or Exchange 5 5 For Exchange 2000 2003 1 Create the public folder in Exchange System manager 80 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual Client Permissions x Name Role Add Administrator ANONYMOUS Contributor Remove l Properties Permissions Roles Author j W Create items T Folder owner W Read items Folder contact Create subfolders IM Folder Visible Edit iteme Delete items None None f Dwn f Dwn C All C All OF Cancel Help Screenshot 82 Setting of Public Folder Permissions 2 Set the necessary permissions to the public folder created by right clicking on the Public Folder gt Properties gt Permissions g
106. artment using our LiveSupport service at http support gfi com livesupport asp Ensure that you have registered your product on our website first at http customers gfi com Request technical support via phone You can also contact GFI by phone for technical support Please check our website for the correct numbers to call depending on where you are located and for our opening times Technical support website http support gfi com Ensure that you have registered your product on our website first at http customers gfi com Web Forum User to user technical support is available via the web forum The forum can be found at http forums qfi com Build notifications We strongly suggest that you subscribe to our build notifications list This way you will be immediately notified about new product builds To subscribe to our build notifications go to http support gfi com 244 e GFI FAXmaker ReportPack Troubleshooting GFI FAXmaker for Exchange SMTP Manual V Index Version Information 110 A administrator 148 49 API 153 157 Autoprint 65 E Email2Fax gateway 91 185 Export 148 F Fax Manager 99 Front Cover Page 155 ISDN 56 61 56 61 56 61 56 61 L Logs 147 M Modem 56 61 56 61 56 61 56 61 O OCR 45 104 105 106 112 Outlook 32 47 118 R Remote administration 124 Requirements 31 S Server Configuration 45 105 T Text API 153 Transmission Reports 151
107. astees 213 Viewing the list of scheduled reports ccccececccseeeceeeceeeeeceeeceeeeceeeaeaeeeesssaaseeeesenas 219 Viewing the Scheduled reports ACtivity cccccccccssssecceeceeseceeeeeeeeeeeeeeseeseeeeseeeeeeeeeaas 219 Enable disable a Scheduled report cccccccssseeeecceeeseeeccceeeseeeeeseeeeeeesseaeeeeessaeaass 220 Editing a scheduled repor eurena a a aaa 221 Deleting a scheduled ep OMtiescc2 s2utce ees act es eewond nace reddedna sett nave weet aioes 221 GFI FAXmaker ReportPack Configuring default options 223 ATHOGUCTION seicticonct sates ects iets eeu a teint teteuss 223 Which GFI FAXmaker reporting database is being used cseeeeeeeeeeeeeeeeeeeeeeees 223 Configuring the GFI FAXmaker reporting database Source ccccsseeeeeeeeeeeeeeeeees 223 Configuring default scheduling OPTIONS cccccceeeeseecceeeeesseeeeeeeeeeeeesaeeeeeeeeeessaaaeeees 225 GFI FAXmaker ReportPack General options 227 Entering your license key after installation ccccccsseeecsseeeeeeeeseeeeeeeeeeeeeeeeesaeeeeens 227 Viewing the current licensing Aetalls cccccescccsseseeceeeeeeecseeeeeseneeeesseeeesseeeeeeaeeees 228 Viewing the GFI FAXmaker 12 0 ReportPack version details cceceeeeeneeeees 228 Checking the web for newer DUIIGS ccccccccceseeeeeeeeeeeeeseeeeeeeeeeeeessuaeeeeeesessaaaseees 228 GFI FAXmaker ReportPack Exporting Settings 231 MOJU CIOM cenaa a
108. atabase te Favorite Reports wl Default Reports Custom Reports Scheduled Reports Options 2 Help Screenshot 193 Report generation progress Viewing the generated report GFI ReportCenter displays the generated reports in the report viewing pane on the right hand side of the screen GFI ReportCenter 3 5 fol x File Tools Help gt rankon i dre nexg te kee MainReport r B GFi SECURITY amp MESSAGING sorrwane ff Report Title eekly Fax Usage Report Description The Weekly Fax Usage Report shows the total activity broken down into faxes sent and received on a weekly basis Product Selection GFI F xXmaker 12 0 ReportPack x Default Reports i GFI FAXmaker 12 0 ReportPack Fax Reports H Estimated Saved Costs Report Daily Fax Usage Report pr Weekly Fax Usage Report for a particular period Generated on 2 13 2007 For period 11112006 2 1 2007 S User Fax Usage Report B Fas Line Usage Report 3 SMS Reports User SMS Usage Report Daily SMS Usage Report Weekly SMS Usage Report Faxes Total Sent Received Activity 44 2006 3 3 6 45 2006 0 1 1 46 2006 2 2 4 4 2006 3 3 6 48 2006 42 26 63 49 2006 50 2006 te Favorite Reports 51 2006 al Default Reports 52 2006 Custom Reports 1 2007 B Scheduled Reports
109. atabase Source j x Database Source Database settings Database Type Ms SOL Server Please specity the name or IF of the machine containing the SUL Servers MSDE database to use Server fi 924 168 1 5 M Use SOL Server Suthentication User reportingaccount Password DE name FAXmaker Reporting Database cad ao _ Screenshot 211 Microsoft SQL Server reporting database 3 Select the reporting database type from the Database Type list If you selected Microsoft Access go to step 5 If you selected Microsoft SQL Server go to step 4 4 Specify the machine name or IP address of the server hosting Microsoft SQL Server in the Server box If you use Windows Authentication clear the Use SQL Server Authentication check box If you use Microsoft SQL Server authentication select the Use SQL Server Authentication check box and specify a user name and password in the User box and Password box respectively From the DB Name list select the GFI FAXmaker reporting database 5 If you selected Microsoft Access specify the full path to the Microsoft Access database in which GFI FAXmaker is logging reporting data in the space provided You can do this either by typing the path in the box or else click Browse and then select the Microsoft Access file visually from the dialog box 224 e GFI FAXmaker ReportPack Configuring default options GFI FAXmaker for Exchange SMTP Manual Database Source l x Dat
110. ation support as Network Fax Server Customizing transmission reports GFI FAXmaker includes the possibility to customize transmission reports The default transmission reports can be edited in the following way 1 Open one of the following files in the ProgramFiles GFI FAXmaker directory error fot error transmission reports recv fbt incoming fax report and sent fbt Sent fax report 2 Delete or add fields as you wish The following fields are supported Status lt status gt Date lt date gt Time lt time gt Date Time lt date_time gt Speed lt speed gt Connection time lt connection_time gt Pages lt pages gt Total pages lt total_ pages gt Resolution lt resolution gt Remote ID lt remote_id gt Local ID lt local_id gt Line number lt line gt Retries lt retries gt Description lt description gt DTMF DID lt dtmf_did gt Subject lt subject gt Billing code lt billing_code gt Recipient last name Recipient first name Recipient name Recipient company lt r_last_name gt lt r_first_name gt lt r_ name gt lt r_company gt GFI FAXmaker for Exchange SMTP Manual Recipient department lt r_department gt Recipient email address lt r_e mail gt Recipient fax number lt r_fax gt Recipient phone number lt r_voice gt Advanced use e 151 Sender last name lt s last_name gt Sender first name lt s_first_name gt Sender name lt S name gt Sender company
111. ave a valid SR140 usage license both from Cantata Technology and GFI from the Start menu click on All Programs gt GFI FAXmaker Brooktrout TR1034 Drivers gt FAXmaker Brooktrout Configuration GUI Brooktrout 5A140 ts licensed and installed but you do not hawe an 5A140 usage license To obtain an 5A140 usage license please contact GFI sales at salestagh corm Screenshot 27 Brooktrout SR140 licensed from Cantata Technology but not from GFI E3 Brooktrout SA140 ts not licensed andor not installed IF you wish to obtain an 5A140 package license please contact GFI sales at zalesimgti com Screenshot 28 No Cantata Technology license is available for the Brooktrout SR140 GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 25 FAXmaker Brooktrout Driver GUI F amp smaker Brooktrout diver version and Brooktrout 5A140 j i licensing Information FAXmaker Brooktrout diver version 12 0 0 Build 493 FAXmaker Brooktrout diver setup version 5 10 2006 11 22 Brooktrout API version 5 3 0 Build 7 Brooktrout SOK version 5 1 0 Build 7 Brooktrout driver version 5 3 0 Build 3 ij Brooktrout SA140 ts licensed and installed and you have an 5A140 usage license Screenshot 29 SR140 licensing status Cantata Technology and GFI license activated 15 You now need to configure the Brooktrout SR140 settings from the Brooktrout Configuration Tool To start the Brooktrout configuration tool from the
112. base called FAXmakerArchive under which a set of tables will be created NOTE If you select MSDE there is a database limit of 2 gigabyte GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 113 Configuring Cover pages Introduction to cover pages Cover pages are used to format the fax message text on Whenever a user writes a message in the fax message form or the e mail client GFI FAXmaker will format the message body on to a cover page There are 2 types of cover pages in GFI FAXmaker e Cover page a cover page includes the message text and or recipient sender details e Cover note a cover note is an additional cover page which only includes sender recipient details in front of the cover page described above In some companies this is required You can compare this page to a Compliments slip You can set up multiple cover pages and cover notes This way you can associate different cover pages with different users For example you could create a cover page for the support department and associate the support users group to it Then you could create a different cover page for the sales department Adding Cover Pages Cover notes By default GFI FAXmaker includes a generic cover page which is assigned to all Fax users If you wish to change the format of this cover page you can simply double click on the cover page entry in the right pane and click edit to edit the cover page file However yo
113. bility for Network fax packages is to be able to determine the right recipient of an incoming fax GFI FAXmaker supports several ways of achieving this Each method has its advantages and disadvantages Overall DID routing is preferred for larger installations and MSN and Line routing for smaller installations In this paragraph we discuss all the routing methods their advantages and their requirements DID routing ISDN ISDN is the faster more reliable and more cost effective way to do faxing ISDN is available in most regions via your telecommunications provider The ISDN protocol is digital and allows you to set up direct in dial DID routing In the UK DID routing is also referred to as DDI routing With DID routing your telecommunications provider allocates you a range of virtual numbers which will allow individual users printers public folders to have their own fax numbers without requiring a physical fax line for each If you already have ISDN you can choose to use available lines from your PBX Upon answering the fax call the ISDN protocol will pass the number on which the call is being answered to GFI FAXmaker Ordering a new ISDN line If you wish to use a new fax number range with FAXmaker you will need to contact your telecommunications provider to install an ISDN service You will need to let them know that you wish to use the service for faxing how many ISDN lines you want installed and how large a range of number
114. box account name and password You can also specify the Login method 4 Specify the full email address of the fax mailbox This address will be used as the reply to address Sending amp receiving options To configure fax sending amp receiving options right click on the Sending receiving options node and select properties You can configure the following options 92 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Sending Receiving Properties x Sending Receiving Set the fax sending properties including image enhancement auto print and attachment Format r Send fax report attachments in the following Format Attachment format TIFF Group 3 MH tif ij For the GIF JPEG or PNG file formats a multi page tas file wall result in one file attachment per page Automatically print outgoing faves if successful Auto print if failed Setup printers Automatically print outgoing fax report if successful Auto print if failed Setup printers Screenshot 94 Sending options Enhance fax image when sending normal resolution faxes By enabling this option the quality of low resolution faxes is improved Send fax report attachments in the following format You can choose that the fax files included in sent fax reports are sent in a different format then the standard fax format You can select TIF PDF GIF JPG or PNG format Auto print o
115. c to this fax line Note that the main routing configuration is done from the routing node NOTE Some of these options will appear grayed out depending on what device you are using Note that standard fax modems have no routing capabilities Number of DTMF DID digits to capture Length of DIMF string number that caller or PBX must generate For example if you are going to use from 1 9 only enter 1 up to 99 use 2 digits up to 999 use 3 and so on Be aware that if you enter a certain amount of digits the sender must enter all the digits for the fax to be routed correctly For example if the digits are set to 3 and the DIMF number is 6 the sender must enter 006 not just 6 Another option would be to enter 6 the implies number complete Generate beep before capture specifies that the fax device should give a beep when it answers the call as a signal to the user to enter the DIMF number It is recommended that this option is always selected The tone of the beep may be selected from the drop down box The tone can be a DTMF tone or a frequency from the selected range Flash after DTMF capture and before tone This option is used only for Multitech modems When this option is enabled after successfully detecting tone the fax server goes 500ms on hook flash and then start receiving the fax 66 e Configuring Fax lines GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing Introduction to fax routing An important a
116. cccccccccccceeeeeececceeeseeeeeceeaeeeesseeeeeessaaaees 197 GFI FAXmaker ReportPack Installation 199 System regue meni S erorri erau a a 199 Mstalation Procedure seoseresnesan ea a i 199 Launching GFI FAXmaker 12 0 ReportPack for GFI ReportCenter c0 203 SEISCUING a pProduCieras rrene aE 203 GFI FAXmaker ReportPack Default reports 205 MUOQUCION eriin A T a en roe eee ee 205 Generding a deldull TEPO Criar ved eeed ices aneiete inca seen 205 Viewing the generated report ccccccessccccccesseececceeseececceeseceeceauseceessueaeeeesssaaseeeeesaas 207 Adding default reports to the list of favorite reports ce ecceeccsseeeeeeeeeeeeeeeeseeeeeeeeeeas 208 GFI FAXmaker ReportPack Custom reports 209 HUOJUCIOM eeekee nc tenere een or nOeeetE nee emer oie tenn ene teak terme teens ener eee reer een ee Sener 209 Creating anew CUSTOM Tepo annissa a e 209 Generate a CUSTOM Tepo nienn n a a e a e 211 EGIUINGra CUSTOM TODO ssiasatstudccatsesiraiisautesinn Sienaaulerenradbnleinn 212 Deleting a CUSTOM PED OFT oeeie a e a a a aea 212 Adding custom reports to the list of favorite reports nnnnnannnnannnnnnnnnnennnnnnnnnnnnnnne 212 iv e Contents GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Scheduling reports 213 Video Hc Ve g epee aerate meth aetna etcetera ct Sa enero an aera enantio ene eee 213 Scheduling a Tepo su2 5 tase ceeds acto deevlnn bassist naautanaduneavand eine ndencaeieuleadeenc
117. cense keys one for each product ReportPack NOTE 2 Entering the License Key should not be confused with the process of registering your company details on our website This is important since it allows us to give you support and notify you of important product news You may register and obtain your GFI customer account from http www qfi com pages regfrm htm To specify your GFI FAXmaker 12 0 ReportPack license key GFI ReportCenter 3 5 File Tools Help Product Selection GFI FAXmaker 12 0 ReportPack GF FAXmaker 12 0 ReportPack LALL PRODUCTS E faa GFI FAXmaker 12 0 ReportPack Fl Fax Reports sie i Estimated Saved Costs Report i Daily Fas Usage Report Screenshot 214 Product Selection list 1 Select GFI FAXmaker 12 0 ReportPack from the Product Selection list 2 Click on the Options panel button 3 Right click on the Licensing node and then click Set Licensing GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack General options e 227 x Current license key ReportPack GFI Faxsimaker 12 0 RepotPack Licensing status Evaluation ETSIOM Evaluation status 30 days evaluation 0 days passed License key evaluation New license key A Enter your new ReportFack license key Screenshot 215 Licensing dialog 4 Type in the GFI FAXmaker 12 0 ReportPack license key 5 Click OK Viewing the current licensing details To view your current
118. cheduled report Click Next to continue to the Advanced Settings page where you can configure report distribution and storage options GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Scheduling reports e 215 Schedule Report Wizard Advanced Settings Customize report distribution and storage options AY Tou can send the generated report by email to a target recipient list or save the generated report in a folder on your file system Click on the Settings button of the relevant section in the dialog to further configure report sending saving options W Export to file ge Click on the Settings button to customize the report storage options and specify the file format and destination folder where this report wall be stored Settings W Send by mail J Click on the Settings button to customize and configure the email settings which will be used for report distribution Settings lt Back Ne Cancel Screenshot 205 Scheduled report storage and distribution options 6 If you want to save the generated scheduled report on disk select the Export to file check box The report will be saved in the format and to the location on disk specified in the Default Scheduling Options dialog box For further information refer to the Configuring default scheduling options section further on in the manual If you want to specify custom export to file settings for this scheduled report click Settings un
119. cies gt Ss Web Monitoring Configuration fall Cluster gt Offline Services Ca Certificates E Miscellaneous o COSO A S A Disconnected a Office a Ega Screenshot 168 Adding a new domain 3 Click the Add Domain button 4 From the New Domain page select the Basics tab Set the Domain type to Foreign SMTP Domain Peles File Edit view Create Actions Text Help cmg 7 7 g V E EOR mla Baan mE n eean UA New Domain X ES G save amp Close R cancel a ee SSeS oS ee Domain SS SSS Z spat Fr O Basics Restrictions Routing Comments Administration Domain type Foreign SMTP Domain oa Ki o P Choose the type of domain record you are creating l a XDisconnected a Office a Co a Screenshot 169 Configuring the domain type 5 Select the Routing tab GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes e 175 6 Under the Messages Addressed to section set the Internet Domain to faxmaker com smsmaker com 7 Under the Should be Routed to section set the Internet host to either the hostname of the FAXmaker server or to the IP of the FAXmaker server enclosed in square brackets for example 192 168 1 2 V New Domain Domino Administrator loj x File Edit View Create Actions Text Help OmS Co 7 d n aa Jeo ORA mO p E GFIAP Domain Z4 Welcome X LIA New Domain X UA New Domain X by save amp Clos
120. d transfers messages to SMS server Installing the FAXmaker monitor remotely To be able to monitor the fax server remotely you must first install the GFI FAXmaker monitor on the machine that you wish to monitor the fax server from To do this 1 Run the faxmaker12 exe installation file on the machine that you want to setup the remote monitoring tools from 2 Set up will ask you what components you with to install Select GFI FAXmaker Remote Monitor only 3 Now set up will ask you the name of the GFI FAXmaker server Set up will copy the files and create a program group By default only administrators have access to the remote monitor and configuration tools If you add additional users you have give users access to the fmserver share For more information on how to do this see the paragraph remote administration permissions in this chapter Configuring the GFI FAXmaker server remotely In GFI FAXmaker 12 we recommend using Microsoft Terminal services to configure GFI FAXmaker remotely Switching to another fax server to monitor If you have multiple GFI FAXmaker fax servers in your network you can monitor them from the same monitor To switch to another server 1 Right click on the root node GFI FAXmaker configuration and select Connect to another computer Select Computer Ea Select the computer you want this Srap in to manage This snap in will always manage E localcomputen Ithe computen th
121. d a prefix if the fax number is less than or equal to a certain number of digits This can be useful if you are using different providers for local national or international faxes e Fax header The fax header is a text for example a company name that is stamped on top of each fax e Number of retries Sets the number of times GFI FAXmaker will try to re send a fax e Retry delay This option allows you to set a delay between retries in seconds 64 e Configuring Fax lines GFI FAXmaker for Exchange SMTP Manual Advanced options Device ISDN1B1 on line number 1 Properties eo x Device Line options Advanced M Auto print faxes received on this line Setup printers iW Backup faxes received on this line Folder C Program Files GFl Faxmakervarc E W Backup fares sent on this line Folder C Program Files GFlSFAaxmakervarc Bi W Backup faxes in the following file format File format iam Ea Dacurnoent pdf MW Number of DID MSN digits to capture 4 Generate beep tone before capture 1000H Aash after DTMF capture and before fax tone Cancel Help Screenshot 69 The advanced line device options This tab allows you to configure auto print backup location amp format options and number of DID MSN digits to capture Incoming faxes auto print setup a x i Auto print will aubo fit fases to any of the page sizes supported The longest page in the fax will determine wha
122. d in Windows 2000 2003 It depends largely on the modem that you are using which driver will work best For some modems the Windows 2000 2003 modem drivers might work better for you since GFI cannot offer you such a wide range of modem support as Microsoft can If you wish to do DTMF routing and insist on using modems i e not recommended then you must use the GFI modem drivers GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 27 In general we recommend trying both drivers with your modem and choosing the driver that works best The Microsoft Fax modem drivers have wider modem support and 2D faxing which can give faster fax transmission to some fax machines You can have a maximum of 2 fax lines using Windows 2000 fax drivers and a maximum of 4 fax lines using Windows 2003 fax drivers Windows XP only supports 1 fax line Installing modems using GFI modem drivers Simply plug in the modems No further modem configuration needs to be done all configuration can be done from the GFI FAXmaker configuration The GFI modem drivers do not use the Windows modem drivers and communicate with the com ports directly It is therefore recommended to disable the Windows detected modems drivers in device manager to prevent other applications using the modem Installing modems using the windows fax drivers lf you want to use the windows fax modem drivers you must install Microsoft Fax prior to configuring GFI FAXmaker otherwi
123. d routing or faster 33 6 faxing The slight increase in cost is easily justified in terms of reliability and reduced administration For the most up to date list of supported fax devices go to http kbase gfi com showarticle asp id KBID001220 Installing an Eicon Diva Server ISDN Adapter The Eicon Diva Server Adapter should be installed into the server as per the installation instructions provided with the card The list of currently supported EICON cards is available from http kbase gfi com showarticle asp id KBID001220 The latest drivers Installation guides and support for the Eicon product range is available from the Eicon website at http www eicon com Current Eicon adapters are Universal PCI 3 3 5 volts however always check the technical details of the adapter to make sure the adapter is suitable for the server hardware GFI FAXmaker uses CAPI Common ISDN Application Programming Interface www capi org to interface with supported EICON amp AVM ISDN cards CAPI support is provided by installing the Eicon Diva Server software and drivers GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 11 Sm Diva Server Configuration Wizard Incoming Call Policy Select the incoming call policy for each selected service Incoming calls may be signaled to services and applications For each of the listed and activated services below you can specify whether and how incoming calls should be processed For so
124. d sent out Note that you must include the search fields and after the search fields you must have entered the recipient fax number The recipient fax number is required Other fields are optional lf GFI FAXmaker fails to find the search fields in the document it will send an error report to the user Otherwise it will fax out the document and report back to the user as normal 130 o NetPrintQueue2FAX GFI FAXmaker for Exchange SMTP Manual Note that the user must be a GFI FAXmaker user fles uat pon past rpm paa eee JO SEA BRAY SAP o gt SHORNB MI om QL Norma Times NewRoman w 12 w su eran EEEE E m a i AX aannnnnnnnn To Joe Smith Fax 1 234 567 0900 Company JS Holds Lid Hello Mr Smith This ts what you requested by phone Regards Andrei Arzopardi Re a a RR bear kof pr pe IC Screenshot 128 A document ready to be printed toNetPrintQueue2FAX Sending a fax broadcast using NetprintQueue2FAX The NetPrintQueue2FAX feature can also be used to easily send out fax broadcasts Simply setup your mail merge in Microsoft Word ensure that the recipient information is included in each page and include at the end of a document a so called fax separator To send a fax broadcast using the Microsoft Mail merge feature 1 Create a database or file with recipient information including fax number required Company name Optional and Recipient name Optional You can either use an existing data file or create a
125. database The FAXmaker mailbox should then open in the Domino Administrator Step 2 Configure the Person for the FAXmaker Domino database 1 Using Domino Administrator Click Add Person to add a domino person to the domain GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes e 177 GFIAP Domain save amp Close examine Internet Certificate s examine Notes Certificate s X cancel 3 Person faxmaker faxmaker internal gfiap com a a Basics wWorklHome Other Miscellaneous Certificates Roaming Administration First name T faxmaker a Mail system POP or IMAP a Middle name a Domain 4 Last name T mailbox Mail server serveriGFiAP a Username faxmaker Mail file l mailifaxmaker nst g Alternate name Forwarding address er Internet address faxmaker internal gfiap com 4 Short name UserlD T faxmaker Format preference for P Keep in senders format JE and or Internet address incoming mail for R4 x SMTP MTA When receiving Peroral file r unencrypted mail encrypt P No aE oe P before storing in your al Generational qualifier Bo mailfile Internet password 53594999456157FC1CC7214B829B0FEC a Preferred language Pi Sametime server Screenshot 172 Add a person 2 Fill in the following fields Firstname Faxmaker Lastname Mailbox Username Faxmaker Short name UserlID Faxmaker Internet Password Will change to the encrypted pass
126. dd the line 8 You should then add any additional lines you wish to use with GFI FAXmaker to the Lines Devices configuration W After making any changes to the FAXmaker Lines Devices configuration make sure to restart the FAXmaker FAX Server service for the changes to take effect Then Check the Fax Server Monitor to make sure that the lines have been initialized GFI FAXmaker for Exchange SMTP Manual Configuring Fax lines e 63 Line options Max speed 14400 bps Local fax ID IW Receive incoming faxes MW Send outgoing faxes Dial prefis Bo not dial prefix if fax number is less than f equal to of digits Fas header ey Number of retries 3 ET Ret delay 30 Disable use of ECM if available L Cancel Help Screenshot 68 The line options tab The line options tab allows you to specify various options including Maximum resolution Maximum Speed and Local fax ID The local fax ID is given to the receiving fax machine as part of the transmission process Usually a fax number is entered as the local fax id Other options e Receive incoming faxes Tick this option to receive faxes on this fax line e Send outgoing faxes Tick this option to send faxes on this fax line e Dial prefix If your lines are located behind a PBX you can specify a dial prefix e Do not dial prefix if fax number is Allows you to configure when GFI FAXmaker should add a prefix You can not ad
127. der the Export to file area to display the Report Storage Options dialog box In the Report Destination box specify the location on disk where you want this scheduled report to be saved and then select an export format from the Report format list Click OK to close the Report Storage Options dialog box 216 e GFI FAXmaker ReportPack Scheduling reports GFI FAXmaker for Exchange SMTP Manual Report Storage Options 4 X Folder Options gt You can overnde the default folder options tor this scheduled report Report Destination C Program Files Common Files GFl Aeporlenter Framewor Report format Adobe Acrobat pdf Cancel Apply Screenshot 206 Custom scheduled report storage options 7 If you want to send the generated scheduled report by email select the Send by mail check box The report will be sent to the recipients using the SMTP server specified in the Default Scheduling Options dialog box For further information refer to the Configuring default scheduling options section further on in the manual If you want to specify custom send by email settings for this scheduled report click Settings under the Send by mail area to display the Email Alerts Options dialog box Specify the following parameters e To CC Specify the email address es where you want to send the scheduled report e From Specify the email account that will be used to send the report e Server Spec
128. ds fanams reports and recerved faxes Mail server namevlP and port 192 168 0123 25 Use SSL M Use SMTP Authentication Account and password faxmakeruser TrTTTTItTiiititit tft Secure Password Authentication Cancel Help Screenshot 92 Email2Fax Gateway setup 2 Specify your mail server name and the SMTP port GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 91 3 If your mail server requires authentication specify authentication details POP3 connector Email Fax Gateway Properties x General POPS Connector Set up the POPS mailbox from where Fas and SMS mails are downloaded for sending W Enable POPS connector Mail Server POPS and Port mailserver i 10 Mailbox account and Password fax TT Full email address of mailbox specified above fax mailserver Login method f PASS C APOP APOF PASS Time interval to check for new faxes in minutes py Cancel Help Screenshot 93 The POP3 connector If you have Lotus Notes Domino or an SMTP POPS server then there will also be a POPS connector tab in the Email2Fax gateway properties dialog This allows you to collect faxes via a dedicated POP3 mailbox For more information see the first chapter To configure the POPS connector 1 Tick Enable POP3 connector to enable collection of faxes and SMS via POPS 2 Specify the mail server name and port 3 Specify the POP3 mail
129. e longest page in the fax will determine what page size will be used Fases of different sizes will print to different printers or different paper sources in a printer after the auto fit process Auto fit Nearest size C Ad only Letter only C Legal only Ad page size properties a J Letter page size properties i lt p Legal page size properties ee OF Cancel Screenshot 95 Auto print set up dialog Receiving options Sending Receiving Properties 7 X Sending Fecerving Set the fas receiving properties including image manipulation and attachment format Paper size threshold A4 Route incoming faxes in the following attachment format Attachment tornat TIFF Group MIH tiF i For the GIF JPEG or PNG file formats a multi page tas file will result in one file attachment per page Screenshot 96 Receiving options 94 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Cut long faxes to standard page size If a page is longer than 1 5 times the selected page size the page is cut to the selected size using an intelligent page cutting algorithm Paper size threshold Select the paper size you wish to receive faxes in If an incoming fax is more than 1 5 times the paper size it will automatically be cut to the size you select here Route incoming faxes in the following attachment format Here you can select the format in which received fax files
130. e Control Panel launch the Add New Hardware wizard Select the Include this location in the search option and specify the path where you have installed the Brooktrout TR1034 drivers If you have opted to install the drivers in the default path you should find these drivers in the same path where GFI FAXmaker is installed Otherwise you should specify the same location that you have used in step 6 of this installation Security Alert Driver Installation l x A The driver software you are installing for TRxSteam Board has not been properly signed with Authenticode T MM technology Therefore Windows cannot bell if the software has been modified since it was published The publisher s identity cannot be verted because of a problem The third party INF does not contain digital signature information Do you still want to install this diver software Screenshot 11 Confirm installation of unsigned drivers 10 Windows will prompt you to confirm the installation of uncertified drivers Almost no vendors certify them because it s a very time intensive and bureaucratic process Click on the Yes button to proceed and install the new hardware 11 Launch the Brooktrout configuration tool by going on Start gt All Programs gt GFI FAXmaker Brooktrout TR1034 Drivers gt Brooktrout Configuration Tool Brooktrout Configuration Tool Preferences 5I Cel Ceni saien Fla C Program Files GFINFAXma g Call
131. e R cancel z SSS Ee Domain See Ex gt F uas Basics Restrictions Routing Comments Administration Internet Domain faxmaker com smsmaker com Domain name i or Internet host 192 168 1 2 4 Name of server or host where mail addressed to the specifed domain should be routed a 4 xXDisconnected Office aj C l Screenshot 170 Configure the routing settings 8 Save and close the Foreign SMTP Domain entry and reload the Domino router from the Domino server console with the following commands tell router stop tell router start 176 e Configuring GFI FAXmaker for Lotus Notes GFI FAXmaker for Exchange SMTP Manual Configuring Lotus Domino Notes server 6 Step 1 Create a mailbox database on the Domino server New Database SEET server GFIAP me File name mail faxmaker nsf sins Encryption Create full text index for searching Server server G F amp F Template Fe DOLS Resource Template FG Domino Web Access Redirect Domino Web Access E m Extended Mail RE H Motes Web Access A5 EB Lotus SmartSuite Library 6 File name mailex ntf M Show advanced templates i Inherit future design changes E Screenshot 171 Creating a new database 1 From the Domino Administrator menu bar Select File gt Database gt New 2 Select your Domino Server select the mail directory and enter faxmaker nsf as the filename 3 Click OK to create the
132. e installation you can launch the GFI FAXmaker 12 0 ReportPack for GFI ReportCenter from Start gt Programs gt GFI ReportCenter gt GFI FAXmaker ReportPack NOTE GFI ReportCenter will run with limited functionality upon expiry of the evaluation period This will also occur if the license key you entered is not a valid GFI ReportCenter license key Selecting a product When more than one GFI product ReportPack is installed on the same machine you can select the GFI product ReportPack you want to use from the Product Selection list GFI ReportCenter 3 5 File Tools Help gt rankon Product Selection GFI FeAxrniaker 12 0 ReportPack GFI FAXmaker 12 0 ReportPack LALL PRODUCTS E k GF FAAmaker 12 0 ReportPack H H Fax Reports mee Estimated Saved Costs Report sw Daily Fax Usage Report Screenshot 191 Product Selection list For example to run the reports provided in the GFI FAXmaker 12 0 ReportPack click on the Product Selection list and select the GFI FAXmaker 12 0 ReportPack entry NOTE Select the ALL PRODUCTS option to display and navigate all the ReportPacks that are currently installed in GFI ReportCenter GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Installation e 203 GFI FAXmaker ReportPack Default reports Introduction After installing the GFI FAXmaker 12 0 ReportPack a number of pre configured reports can immediately be generated on the data stored in the
133. e padded with Os in front and only numbers shorter than this length will be affected Screenshot 74 Creating a new DID route 2 Now enter the users routing number or virtual fax number For example if you have a 4 digit DID you enter the 4 last numbers in this dialog and click OK The DID number will appear in the right pane of the GFI FAXmaker configuration You can also enter a range of DID numbers 0002 Properties a Users Options Printers OD Please select the users groups to assign to this OTMF DID route Add Administrator Administrator nickgalea com Remove Corcel aon Screenshot 75 Specifying to which user the fax must be routed Optionally you can specify Force number to have this amount of digits this will cause a range of for example 1 100 to be noted as 0001 0100 if you specify 4 NOTE You can also import a list of users and DIMF numbers using the import function 74 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual 3 Now double click on the DID number in the right pane This will bring up the DID route properties In the users tab select to which user s the fax must be routed if the fax is received on this DID extension number 454545454 Properties EIEI Users Optiong Printers teal Enable auto printing of tases routed through this rule Faxes routed through this rule can be automatically printed to a selected printer W Aut
134. e s properties and selecting the Backup2Folder tab For each route you can specify the folder in which to backup the received fax into and the preferred file format for the attachment 72 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual 35244484211 Properties x Users Options Printers 9 Backup2Folder Erl Enable the backup to folder option of fases routed through this ao routing rule Fases routed through this rule can be automatically backed up to a specified folder MW Automatically backup fases routed through this rule Select folder Je archive folder_csid E W Backup faxes in this format File format PEF file pdf 2 cancel am _ Screenshot 73 Setting up the Backup2Folder feature Using this feature each fax received will have a time stamped file name which is used for all backed up files related to the particular received fax For example if a fax is received and it satisfies two routing rules which have different Backup2Folder destinations the same time stamped file name is used in both folders If a fax is received and it satisfies two routing rules which have the same Backup2Folder destination there will be no file duplicates of the same fax in that particular folder NOTE This feature requires that the target folder can handle long file names Hard disk partition formats that handle long file names include NTFS and FAT32 Configuring DID DTMF Routing ISDN Analog Digital
135. eachable The activity monitor records and displays the following information e Date The date and time when the scheduled report was executed e Product name The name of the GFI product ReportPack to which the report belongs e Type The event classification error information or warning e Description Information related to the state of a scheduled report that has been executed The format and contents of the activity description vary depending on the event type NOTE The description is often the most useful piece of information indicating what happened during the execution of a scheduled report or the significance of the event Enable disable a scheduled report Scheduled reports can be enabled or disabled as required To disable a scheduled report follow these steps 1 Click on the Scheduled Reports panel button and then click on the Scheduled Reports List node 2 Right click on the scheduled report you want to disable and then click Disable The status of scheduled reports is indicated by an icon to the left of each scheduled report as follows 220 e GFI FAXmaker ReportPack Scheduling reports GFI FAXmaker for Exchange SMTP Manual E gt Indicates that the scheduled report is disabled Indicates that the scheduled report is enabled To enable a scheduled report follow these steps 1 Click on the Scheduled Reports panel button and then click on the Scheduled Reports List node 2 Right click
136. eaeeeeseaeeeessaees 52 Remote deploying the FAXmaker client with GFI LANguard N S S cceeeceeees 52 Installing the GFI FAXmaker client on Terminal server Cli nts cccccsecceeeeeeeeees 53 GFI FAXmaker for Exchange SMTP Manual Contents e i Configuring Fax lines 55 Go giro Oid aye le We r line seer meee Reenter teere a etre nr eae eee 55 Setting up fax lines for an ISDN Card eeeeccccccccseeseeeeeeeeeeeeeeeeeeeeeeeseeaeeeeeeeeesssaeaaeses 56 Finding out the exact MSN numbers ccccccseeeececeeeeeeeeeeaeeeeeeeeeaeeeeesaaaess 58 Setting up fax lines for a Brooktrout fax Card ceececceeeeseseeeeeeeeeeeeeeeeueeeeeeeeessaeeeeees 58 Setting up fax lines for the Brooktrout SR140 ee ccccccceeessssseeeeeeeeeeeeeeeeeeeeesaeensees 60 Setting up fax lines for a fax MOCEM ccccccccceeceseeeeeeeeeeeeeeeeseeeeeeeessuaaaeeeeeeeessaaeseess 62 LNS COA tetas ic cryactata a ear nessa a a 64 Advanced OPON Sirain etek te aac arses a ataeetoas 65 Configuring Fax routing 67 MIFOGUCTION NO TAX OUTING eiccatthetetaitcce tie oi iia eet a icelaeeccac Ode tela aiat ie Mack etd 67 DID TOUNO ISDN c a eionenlalaieceigaian cused 67 General routing OpPtlONS sies a E a 70 SpeciiVvingo GETAUI TOULCTS menean o a a N 70 Creating printers TOroule Onain o a a N 71 Using Backup2Folder to route to folder cccccccecccseeeeeeeeeeeeeeeeeseeeeseeesaeaeeeeeesaaeeees 72 Configuring DID DTMF Routing ISDN Analog
137. ed if USEAUTH 0 SMTPPASSWORD lt password string gt The password required for the account above Ignored if USEAUTH 0 Examples To run msi with command lines use the following command in the command prompt msiexec i lt full path to client MSI file gt MAILSERVER mailsrv FAXMAILBOX fax myinternaldomain com LANGUAGE lt language german gt GFI FAXmaker client user manual The GFI FAXmaker user manual can be downloaded separately and distributed to GFI FAXmaker users via e mail The GFI FAXmaker client installation also includes the manual as a help file You can download the GFI FAXmaker user manual from the downloads page at http Awww gfi com faxmaker Remote deploying the FAXmaker client with GFI LANguard N S S You can install the GFI FAXmaker client in unattended mode This means that the GFI FAXmaker set up will install the GFI FAXmaker orinter driver and viewer without asking any questions This allows you to deploy the GFI FAXmaker installation using a group policy SMS GFI LANguard N S S or other remote installer software Although you can use Microsoft SMS or Active Directory to deploy the client many administrators prefer using a tool such as GFI LANguard NSS to deploy software remotely The custom software deployment tool of GFI LANguard NSS is easier to use GFI LANguard N S S can be downloaded from the GFI website To deploy the GFI FAXmaker client network wide with GFI LANguard NSS follow these steps
138. eeeeeeeeeeeeeeeeeaeaseeeeeeeeaaas 32 Running the GFI FAXmaker Configuration wizard cccccccsseeeceeecaeeeeeeeeseeeeeeeeneeeeess 35 Step t Choosing VOUr mail Server reiia e 35 Step 2 G piigunno ING Tax GEVICES nanna 37 Step 3 Specifying the fax administrator amp USersS cccccecseeeeeeeeeeeeeeeeeseeeeees 38 Step 4 Test the mail server connection and Start SErviCeS ccccceeeeeeees 41 Step 5 After running the GFI FAXmaker wizard ccccsssscceeeeeeseeeeeeeeeeeees 43 Installing the connector on a remote Exchange Server MA CHING cccsseeeeeseeeeeees 44 Upgrading from earlier GFI FAXmaker versions ccccssecceceseeeeeceeceeeeeeeeesseeeeeeaees 44 Entering your License key after installation ccccsssccccseeeeeseeeeeeeeeseeeeaeeseeseeeeenaass 45 stalling He QCR tO U6 iore palatine Gite aad ed tea leetadlaae a aameeaeet ote 45 Installing the clients 47 Introduction to the GFI FAXmaker client software cccceeeeesseeeeeeeeeeeeeeeeseeeeeeeeeaas 47 Installing the client SOTWALE ccceccccceccceececeeeeeceeeeeseeeeeseeseeseeeeseaeessaueessaeeeseeeeesaeeees 47 Specifying email addreSS cece cccccceesseceeeeeesseceeceaeeeceesceeeeceeeseeaeecesesseaeeeess 50 Set up Command line OPTIONS cccceececccccceeseceeeeeeseceeeceeeecececeeeeceeseseaeeeeesaeeeeeeeeas 51 GFI FAXmaker client user MANUAL ccccccceeececceeeeeeeceeeceeceeeceeseecese
139. eenshot 196 Custom Report Wizard 3 Click Next to continue 4 In the Name and Description page provide a descriptive report name and description in the Report Name and Report Description boxes and then click Next to continue GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Custom reports e 209 Custom Report Wizard p Hame and Description Specify the name and description for this custom report The name and description of a custom report will be used to uniquely identity the report through the set of custom reports The custom report name must be unique Report name weekly Fax Usage Report 3rd Quarter 2006 Report description The Weekly Fas Usage Report shows the total fas activity broken dawn into fares sent and received on a weekly basis for a paricular period Back Ne Cancel Screenshot 197 Report name and description for a custom report 5 In the Date Filters page you need to specify what period of data you want to include in the custom report You can either specify a fixed date range so that the report always includes the same data or else you can specify a variable date range for example for the last 6 months When you select a variable date range the data included in the custom report will vary depending on when the report is generated Click Next to continue Custom Report Wizard Date Filters 9 Specify the data range that should be applied to the report f
140. er i Cancel Help Screenshot 65 Brooktrout device options 7 Select the correct line capabilities option for your card For ISDN DID fax routing choose DID ISDN For Analogue DTMF routing choose DI MF 8 If you plan to use fax routing to route faxes to individual users based on the DID number click on the Advanced tab and then select the Number of DTMF DID digits to capture check box The number of digits should be set to the size of the range of numbers you will be capturing i e For a range of 0 99 you should capture two digits For a range of 0000 5000 you would capture 4 digits 9 You can configure Line options and Advanced options from the Line options and Advanced tabs A description of these options can be found further on in this manual Click OK to add the line 10 Repeat the above steps to add any additional lines you wish to use with GFI FAXmaker W After making any changes to the FAXmaker Lines Devices configuration make sure to restart the GFI FAXmaker FAX Server service for the changes to take effect Then check the Fax Server Monitor to make sure that the lines have been initialized GFI FAXmaker for Exchange SMTP Manual Configuring Fax lines e 61 Setting up fax lines for a fax modem Add fax line f l x E Select line device type physical line poart Cancel Avallable fax lines Device type GFi Fas Modem Driver Physical line port Communications port 1 COM
141. er 12 0 ReportPack r Custom Reports i GFI FAXmaker 12 0 ReportPack El Weekly Fas Usage Report 3rd Quarter 2006 W Fax Line Usage Report Year 2006 ee ae es t Year 2U06 oo ba Weekly Fax Usa 4dd To Favorites List Scheduled Report Screenshot 201 Add custom report to favorites list You can group and access frequently used reports through the Favorite Reports panel button To add a custom report to the list of favorite reports 1 Click on the Custom Reports panel button to bring up the list of custom reports 2 Right click on the custom report that you want to add to the favorites list and then click Add to Favorites List 212 e GFI FAXmaker ReportPack Custom reports GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Scheduling reports Introduction With GFI ReportCenter you can schedule reports You can either schedule a report to be generated once on a particular date or else to be generated periodically starting from a particular date With scheduling you can thus automate the generation of reports as well as schedule the generation of reports in off peak hours such as after office working hours so that you make the best use of system resources Furthermore you can also configure GFI ReportCenter to distribute scheduled reports by email automatically For every scheduled report you can configure custom emailing parameters including the list of report recipients and the file f
142. er words the system is fully compatible with a multi user environment e g on a Terminal Server 50 e Installing the clients GFI FAXmaker for Exchange SMTP Manual Email Address E3 ey This is the first time you are using the GFI FAXmaker Message Form Please enter your email address faxmakeruser fmdellmp faxmaker local con Cancel Screenshot 57 Specifying the email address If Active Directory is not present or GFI FAXmaker fails to obtain the e mail address the user will be prompted for his her email address Set up Command line options If you want to run the GFI FAXmaker client set up in unattended mode you can specify the following options on the command line of the MSI file MSI files can be run from the command line with the following command msiexec i lt full path to client MSI file gt SILENTPRINTERDRIVER 1 Installs the printer driver silently Note that an older driver is installed in order to bypass the windows uncertified driver install dialog If using the parameter make sure that the policy to prevent Kernel mode printer drivers is not set USEOUTLOOKFORM 1 Configures the Outlook New Message form to pop up instead of the FAXmaker New Message Form after a user prints to the FAXmaker printer driver LANGUAGE lt language lt insert language gt gt Specifies the language of the client to be installed Available options are ENGLISH GERMAN ITALIAN SPANISH FRENCH lf u
143. esseeetsaeeeeess 243 Request technical Support via web chat csscsccccccssseececcceeeeeeeesaeaeeeessuaeeeesseaaess 244 Request technical Support via PNONE ccccccssseecceseeecceescecceeseeeceuseessasseesseaeeeeess 244 NVC FO OMe T 244 Bula NOuNCaAUON Seese E E E E 244 Index 245 GFI FAXmaker for Exchange SMTP Manual Contents ev GFI FAXmaker an overview Introduction to GFI FAXmaker GFI FAXmaker is a fax server that allows you to send and receive faxes via your email infrastructure Its email integration is unparalleled resulting in minimal administration overhead and user training GFI FAXmaker for Exchange SMTP integrates with Microsoft Exchange Server 2000 2003 5 5 Lotus Notes and with most popular SMTP POP3 Mail servers GFI FAXmaker consists of e A FAX Server service which handles the sending and receiving of faxes via the fax hardware e An Email2Fax gateway service that retrieves the faxes to be sent via a sink or pops and sends inbound faxes and fax transmission reports via SMTP e A fax printer driver and a fax message form which allow users to send faxes via their e mail client The fax message form integrates with the email architecture i e it does not have any direct links with the GFI FAXmaker Fax server software This allows for better scalability and manageability Other fax servers including Microsoft fax have proprietary communication links between the fax client and the fax serve
144. ext file with the user information Make sure that the text file is formatted in the following way first name last name company department fax number voice number e mail address display name internet e mail address Example Alex Mallia GFl FAX amp VOICE Support 356 382419 356 382418 alex FAXmaker alex Andrei Azzopardi GFIl FAX amp VOICE Development 356 382419 356 382418 andrei FAXmaker andrei andrei gfi com 90 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Field information first name can be empty last name can be empty company can be empty department can be empty fax number can be empty voice number can be empty e mail address required must be unique If using Networks mode append FAXmaker to the user name and use this as the email address display name required cannot be empty internet e mail address can be empty NOTE After importing FAXmaker users you must restart the FAXmaker MTA Configuring the Email2Fax gateway The Email2Fax gateway is configured during installation If you want to change the settings after installation 1 In the GFI FAXmaker configuration right click on the Email2Fax Gateway node and select properties This brings up the Email2Fax Gateway properties dialog Email Fax Gateway Properties e x General POPS Connector Set up the mall server where the Eroail Fax Gateway uploa
145. fax lines Line 0 Device type ISDN BRI CAPI2 0 devices Physical line port BRI Controller 1 B Channel 1 ISOM1B1 Copy settings from installed device had Screenshot 60 Adding an ISDN channel 1 After you clicked the Add button in the Lines Devices dialog the Add fax line dialog will appear which requires you to specify the fax line device type and the physical fax port on which this fax line is connected Select the first available fax line number 2 Now select your device type If you have a 2 4 or 8 channel ISDN card select ISDN BRI CAPI 2 0 devices If you have a 30 channel card select ISDN PRI CAPI 2 0 devices 3 In the Physical fax port box select the channel port of the device that you want to use for this fax line For example if you are using an ISDN BRI card you can select two channels for each card If you want to use channel 1 select ISDN1B1 If you want to use channel 2 select ISDN1B2 If you are using more than one ISDN card you can select ISDN2B1 and ISDN2B2 for the second card and so on If you wish to copy the settings for a line you have already configured tick Copy settings from and select the line from the drop down list Click OK 56 e Configuring Fax lines GFI FAXmaker for Exchange SMTP Manual Device ISDN1B1 on line number 0 Properties N x Device Line options Advanced ISDN1B1 Ba ISON type E AVM B1 v3
146. fore SMS message f Add after SMS message User informatiory Display name Detect and remove personal signature Truncate SMS message on the first blank line W Enable automatic routing for incoming messages System learns from outgoing messages Screenshot 131 SMS options 4 In the SMS options tab you can configure Send multiple SMS messages Select this option if you want messages that are longer then the allowed length to be split up into multiple SMS messages If yes then you must specify a maximum of SMS messages allowed Append user information to outgoing SMS message This option allows you to add one of the following sender information fields either before or after the SMS message Display Name Name Surname Company or Department Detect and remove personal signature some users will forget to delete their signature GFl FAXmaker can detect this by only sending the text before the first blank line Enable automatic routing of incoming SMS messages This will enable automatic routing of SMS messages according to the logic below Configure the Web2SMS service Although using a web2sms service does not require you to buy a GSM SMS modem approx 150 euros you will not be able to receive messages Furthermore administrative alerts will not be sent if your internet connection is down Configuring a custom SMS service To configure a custom SMS service right click on the SMS node and t
147. frontcoverpage2 front cover page name stands for the name of the front cover page Remember that the cover page must be stored and configured on the server first To specify a fax header fh header or faxheader header GFI FAXmaker for Exchange SMTP Manual The GFI FAXmaker API s e 155 For example fh John Doe or faxheader John Doe With this option you can set a custom personal header which will be added to the default fax header at the top of the fax To specify high or normal resolution SH or high or N or normal For example H H stands for high resolution 200 200 dpi and N for normal resolution 200 100 dpi To schedule a fax YYYY MM DD hh mm ss For example 2005 04 21 16 05 00 Specify year as 4 digits for YYYY and 2 digits for the rest MM is for month DD is for day hh is for hour mm is for minutes and ss is for seconds When specifying a single digit value l e from O to 9 for 2 digit values make sure that you add a 0 as a prefix so that 3 becomes 03 Alternatively you can use the following superceeded method hh mm For example 23 15 hh equals hours and mm equals minutes If you want to send a fax at a scheduled time this option can be used To specify a billing code B nnnn or billingcode nnnn For example B 5 nnnn can be replaced by any number This number will be added in the log file and can then be used to appor
148. g Advanced Template Server Local Mail Router Mailbox 5 0 Mail F501 Microsoft Office Library Ai5 0 Notes Log Notes Log Analysis i Personal Address Book Personal Joumal A About mallSi ntf Show advanced templates I Inherit future design changes Screenshot 176 Creating a Notes Fax database 1 In the Notes Workspace select File gt Database gt New The New database dialog will now pop up 2 Inthe server field select local Set the Title to GFI FAXmaker The file name should display a path to the GFI FAXmaker database file to be created 5 The template server option must be set to local and the template selected must be Mail R5 0 6 0 6 Click on OK The database is now created and shown on the Workspace 7 Right click on the database just created on the Workspace and select Access Control 8 Ensure that manager rights with the option delete document enabled have been given to the database e pw GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes e 181 Step 2 Define the database as a POP Mailbox To define the Notes fax database as a POP mailbox 1 Open the Notes Workspace 2 Onthe Server open the server Address book 3 Click on Add Person 4 Under the Basics Tab in the Name section enter a name and password for the Mailbox and set the user name as fax Keep note of the passw
149. g all the information it also asks you a number of questions Please take your time to answer these questions accurately Without the proper information it will not be possible to diagnose your problem Then go to the support directory located under the main program directory ZIP the files and send the generated files to support gfi com Ensure that you have registered your product on our website first at http register gfi com GFI FAXmaker for Exchange SMTP Manual Troubleshooting e 191 We will answer your query within 24 hours or less depending on your time zone Request support via web chat You may also request support via Live support web chat You can contact the GFI support department using our live support service at http support gfi com livesupport asp Ensure that you have registered your product on our website first at http register gfi com Request support via phone You can also contact GFI by phone for technical support Please check our support website for the correct numbers to call depending on where you are located and for our opening times Ensure that you have registered your product on our website first at http register gfi com Support website http support gfi com Web Forum User to user support is available via the web forum The forum can be found at http forums gfi com Build notifications We strongly suggest that you subscribe to our build notifications list This wa
150. gn Domain Lotus Notes 2 lt gt C2 SQA G ft Welcome Workspace A Testdom s Address Book ServerDo Lid Foreign Domain x notes eee Ea ae Save and Close iD DOMAIN fax File Edit View Create Actions Text Help E Gateway server name T testfsm testdom 9 Gateway mail file name T mail faxmaker net 1 Choose the type of domain record you are creating Screenshot 179 Foreign Domain options 8 Click on Save and close GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes e 183 Now all mails with the domain fax will be forwarded to the GFI FAXmaker mailbox Step 4 Modifying the GFl FAXmaker notes mailbox views After setting up the domain forwarding you would need to set up the GFI FAXmaker mailbox views to allow the GFI FAXmaker MTA to see the forwarded mail This may be done as follows 1 Log on the GFI FAXmaker mailbox client from a notes client 2 Select design Views 3 Select POP3 and double click on it to open the view faxmaker Design Views Lotus Domino Designer File Edt View Create Design Help DGES PARI 3 fexmeker Desion Views Bil n New View Name Cormment Alias Last Modified Last Modified By al 0rafts 03727799 02 07 25 PM Lotus Notes Template De sey F olderlnfo 03 27 99 02 07 25 PM Lotus Notes Template De ses F olderRetInta 03 2 7799 02 07 26 PM Lotus Notes Template De seo HeadlinesView 03727799 02 07 26 PM Lotus
151. he problem persists refer to the Troubleshooting Brooktrout Cards section in this chapter 9 Upon completion of the card detection process click on the Next button and subsequently click on the Finish button to finalize the Brooktrout driver installation Troubleshooting Brooktrout cards lf GFI FAXmaker does not detect the card there is a hardware installation problem To troubleshoot download the Brooktrout diagnostics software from the Cantata Technology website and ensure the card is installed properly If the card is not recognized or not running contact Cantata Technology support E TR114 TruFax Fax Diagnostic Test for Windows 1 0 p 0 x Action Logging Help Dial Send Reset Hang up ile Stop amp Start Driver 2 Teleph Settings 3 Initialize Channels Current cuts All l Curent All Pott Histor Port Board Type Status Phone number Port Status Phone number O TruFax Waiting for Call ae 3 Not Available rs 1 TruFax Waiting for Call Not Available e 2 Not Available isd alive Not Available mm 3 Not Available sd 18 Not Available E 4 Not Available l o B Not Available y 5 Not Available l o B Not Available E 6 Not Available i z Not Available Not Available o B Not Available 8 Not Available o B Not Available 9 Not Available fB Not Available i 10 Not Available e 25 Not Available E a 11 Not Available o fB Not Available E 12 Not Available
152. he rule OCR The OCR feature allows you to convert incoming faxes to text and insert the converted text into the body of the received fax report or as a separate text attachment The converted text is then used for OCR routing depending on your configuration Searching for incoming faxes becomes much easier because you can use the search features in your e mail client or in your email archiving solution to retrieve past faxes quickly Without OCR the actual text in the fax can not be searched because it is stored as an image The OCR feature is based on an OCR engine licensed from Scansoft Inc and is licensed separately from the base FAXmaker license For GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 103 pricing and ordering information please visit our website at www gfi com Installing the OCR module After you have purchased and downloaded the OCR module 1 Run Setup exe from the OCR directory of your CD ROM or from the directory you unzipped the downloaded file s to You will be asked to close all programs Click Next The module will now be installed automatically 2 You can now configure OCR from the Advanced gt OCR node in the FAXmaker configuration OCR Properties f x General Configure the OCA engine properties for all recerved faxes The OCR module must be installed Attach OCR output text file with fas report Maximum pages to convert f Prefered language Aut
153. heads section and select the default virtual SMTP Server instance Add Address Space Ei Ed Select an address type E Cancel Help Screenshot 150 Adding SMTP as address space 5 Now go to the Address Space tab and click Add In the Add Address space dialog Select Other and click OK The Other Address Space properties dialog will appear GFI FAXmaker for Exchange SMTP Manual The Exchange 2000 2003 SMTP connector e 161 Other Address Space Properties El x Address Type Fax Cost fi Address i Cancel Apply Help Screenshot 151 Specifying FAX as an address space 6 Now specify FAX in the type edit box Leave Cost and Address as they are This will forward all mails addressed to fax the default MAPI addressing format for fax to the GFI FAXmaker server Click OK Now repeat this process for SMS too Add Address Space Gi Ed Select an address type zl Cancel Help Screenshot 152 Adding SMTP as an address type 7 To allow users to send faxes and messages using the SMTP format lt number gt faxmaker com and lt number gt smsmaker com for sending sms text messages we will add 2 further Address Spaces From the Address Space tab click Add In the Add address space dialog Select SMTP and click OK The Internet Address Space properties dialog will appear 162 The Exchange 2000 2003 SMTP connector GFI FAXmaker for Exchange SMTP Manual Inte
154. hen verify that the SMTP Service check box is selected If it is not selected click to select it click OK and then follow the installation directions that are displayed e f you are using Microsoft Exchange Server and are not installing the fax server on the Exchange server machine you must install Microsoft Outlook on the fax server machine and configure it to connect to a mailbox via MAPI on the Microsoft Exchange server machine This is needed for conversion of TNEF to MIME e f using Windows 2000 ensure you have Service Pack 3 or later installed e IMPORTANT Disable Anti Virus software from scanning the GFI FAXmaker amp other relevant directories AV products are known to both interfere with normal operation as well as slow down any software which requires file access In fact Microsoft does not recommend running file based anti virus software on the Exchange Server For more information http kbase gfi com showarticle asp id KBID001523 e Make sure that backup software is not backing up any of the GFI FAXmaker directories at any point GFI FAXmaker for Exchange SMTP Manual Installing GFl FAXmaker e 31 GFI FAXmaker client e Windows 95 or higher e Windows XP 2000 2003 Windows 95 98 ME or Windows NT Server Workstation 4 0 e f using Windows 2000 ensure you have Service Pack 3 or later installed Installing the GFl FAXmaker server software Before running the installation procedure please make sure that yo
155. hich has 1 as its country code the user must dial 001 and then the number In the United States the dial prefix is 011 thus to dial the United Kingdom country code 44 the user must dial 01144 and then the number International dialing In this section you must enter the settings for international dialing When the fax server detects a in front of the number this section is used to modify the first part of the number The user may select the option to remove the country code if it matches the one in the Where am section If this option is not selected the country code will remain as is If the option is selected it enables 2 other options One is the option to attach a prefix if the country code matches and is removed The other is the option to replace the with the international dial prefix when selected 96 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual This logic will allow you to use the following number notation in your fax number entry 44 020 2282666 GFI FAXmaker will then determine in which country you are and if you are in the same country GFI FAXmaker will strip off the 44 and optionally put a prefix in front of the number for example 0 If you are not in the same country GFI FAXmaker can replace the with the international dialing prefix for example 00 or 011 National dialing This option is especially important if you are based in North America Using this option you
156. hooting options Enable debug mode Fax server options Do not store sent fax attachments for resending Do not store failed fax attachments for resending The GFI FAXmaker Fax Server service must be restarted for the changes to take effect i Cancel Help Screenshot 105 Advanced options The miscellaneous options node can be found under the advanced node It contains the following options Unlimited user options NOTE These options are only applicable to the unlimited user version of GFI FAXmaker Allow non AD users to send faxes this option does not check whether the sender is actually in Active Directory It just sends the fax Only allow users in the Licensed user list to send faxes this option only allows a user to send faxes if he she is listed in the Licensed user list The above options are mutually exclusive Performance options Allow multi processor usage this option will instruct FAXmaker to use all available processors Do not cache users on startup If you have a lot of users more then 2000 you can speed up the startup time by disabling the cache user feature The cache user feature is not recommended for large networks GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 105 Disable batch processing if you are using an intelligent fax board you can speed up the fax send process by disabling batch processing This is not required because the faxing proce
157. iben 2 JETE Emergency Number 2 JAE Emergency i omber JATE Emergency Numbers JAE Emergency E JAE Emergence Woniben 7 Screenshot 13 Brooktrout configuration tool window 14 From the Configuration tool window check that the settings match your setup If you did not make any configuration changes i e you have left all settings as default click on the Apply button and close the Brooktrout Configuration tool If you need configuration assistance you can refer to the help included in the configuration tool Note 1 If the drivers do not work immediately when you start the GFI FAXmaker Fax Server or some lines refuse to send or receive please reboot the machine Note 2 If an analog board refuses to dial out make sure that the Tone Dialing option is enabled for the line in the GFI FAXmaker Configuration gt Lines Devices node Note 3 If using multiple Brooktrout boards in one chassis make sure that they are of the same type Having different Brooktrout boards in one chassis is not a supported setup Also make sure that the rotary switch on the Brooktrout boards are setup in as sequential numbers starting from 2 l e Module 1 rotary switch set to 2 Module 2 rotary switch set to 3 etc If using a Brooktrout TR114 or Trufax analog card 1 Switch off the machine where you want to install the Brooktrout Fax card Plug in the card following the instructions supplied with this hardware GFI FAXmaker for
158. ice hours This allows you to maximize the availability of your system resources during working hours and avoid any possible disruptions to workflow Report customization The default reports that ship with every ReportPack can serve as the base template for the creation of customized reports You can customize a report by configuring a fixed or variable date range Favorites GFI ReportCenter allows you to create bookmarks to your most frequently used reports both default and custom Wizard assisted configuration Wizards are provided to assist you in the configuration scheduling and customization of reports License scheme and evaluation period Evaluation period All GFI ReportCenter features can be used during the evaluation period The default evaluation period for this product is of 10 days However you can apply for a 30 day product evaluation key by filling in our online registration form This will also qualify you for free email support After you download the product you will receive an email containing a 30 day evaluation license key Purchasing a license key You can purchase a license key online by visiting the GFI website https www qfi com pages cart orderform aspx To license the product you do not need to re install the GFI ReportCenter framework and GFI FAXmaker 12 0 ReportPack You only need to type the license key in the Licensing node provided in the management console For more information refer to
159. ick the Enable SMS gateway option Select Generic email SMS 136 The SMS gateway GFI FAXmaker for Exchange SMTP Manual template via SMTP This template allows you to configure how the SMS message is forwarded via e mail to your SMS service provider Basically you can control how the message and number will be inserted into the body of the mail and through which SMTP server and to which email address the email has to be sent SMS Service Properties E X General SMS Options la W Enable SMS Gateway Generic SMS service provider template Send test SMTP server mysmlpserver SMTP port 25 From mpselkamnydoman com To smietamessaging click atell corn ele Subject SMS to smsnumber Body line 1 apid 123456 Body line 2 U ETHKMHMMMMMM Bodyline 3 password eMxeeeMMHH Badu lie A kar lernar mahar x Optional settings Edt Cancel Help Screenshot 132 Configuring an SMS service provider The following options have to be configured SMTP server Specify either your own mail server or the mail server of the service provider SMTP port Specify the port number From Specify what the from address should be To Specify to which email address it should be sent You can specify the smsnumber in the email address for example smsnumber yourprovider com CC Specify if you want a copy of the message sent to another email address Leave empty if you don t want a CC to be
160. icular period Back Ne Cancel Screenshot 203 Report name and description for a scheduled report 4 In the Name and Description page provide a descriptive report name and description in the Report name and Report description boxes and then click Next to continue 214 e GFI FAXmaker ReportPack Scheduling reports GFI FAXmaker for Exchange SMTP Manual Schedule Report Wizard Time Schedule Specify the time schedule to be used to automatically generate the report Scheduled reports can be generated either once using a specific date and time or else re generated using a time frame starting from a specific time Generate this report once on the following day time Date T ine 2f 14 2007 Generate this report every Interval 30 Days nd Start datetime ef 172007 12 00 00 AM lt Back Ne Cancel Screenshot 204 Scheduled report time schedule 5 In the Time Schedule page select whether you want to generate the report once or periodically lf you want to generate once on a particular date click Generate this report once on the following day time then select the date and time from the calendar If you want to generate this report periodically starting from a particular date click Generate this report every Specify an interval amount and then select a value from the Interval list From the Start date time calendar select on which day you want to start generating this s
161. ie console ie nning anl Another computer MAIRI Browse Screenshot 120 Switch to another fax server to configure or monitor 2 Now enter the computer name and click OK You are now ready to monitor the other server GFI FAXmaker for Exchange SMTP Manual Fax server monitoring e 123 Remote monitoring permissions By default only administrators will be able to monitor the GFI FAXmaker fax server remotely If you want additional users to be able to monitor GFI FAXmaker you must give them either Read rights to monitor the fax server or Full Control rights to monitor amp delete faxes to the fmserver share on the GFI FAXmaker server machine To give users the necessary rights 1 Open Windows Explorer on the fax server machine 2 Right click the GFI FAXmaker directory and choose Sharing 3 In the Share Name box click on the down arrow and select fmserver FAXmaker Properties General Web Sharing sharing Security network To enable sharing for this folder click Share this ag You can share this folder among other users on your Folder Do not share this folder Share this folder Share name limserver Comment Used for remote administration of FAXmaker User limit Maximum allowed C Allow Users To set permissions for how USETE ACCESS thig Besant folder over the network click Permissions To configure settings for Offline access to this sha
162. ields are empty Mo query options have been set Screenshot 129 Merge to printer 5 When your merge is set up merge to the printer After the mail merge is created print to the NetPrintQueue2FAX printer GFI FAXmaker will pick up the job separate out the print job to individual fax transmissions and send out the broadcast Use Text API commands In addition to embedding recipient information in the document you can also add further commands at the top of the document to schedule a fax specify resolution etc This works in the same way as the Text API Simply enter your commands at the top of the document GFI FAXmaker will remove these commands automatically 132 o NetPrintQueue2FAX GFI FAXmaker for Exchange SMTP Manual The SMS gateway Introduction to the SMS gateway GFI FAXmaker 12 includes an e mail to SMS texting gateway allowing users to send SMS text messages from Outlook SMS is very popular and is increasingly used for business purposes as well What is SMS The Short Message Service SMS is the ability to send and receive text messages to and from mobile telephones The text can comprise of words or numbers or an alphanumeric combination SMS was created as part of the GSM Phase 1 standard The first short message is believed to have been sent in December 1992 from a Personal Computer PC to a mobile phone on the Vodafone GSM network in the UK Each short message is up to 160 characters is length when La
163. iew Help J Console Root oo Lines Devices se et Licensed users EA Routing a LOverpages SMS ED NetPrintQueuezFax A Archiving i Sending Receiving Options 2 Email FAs Gateway GRE Advanced o ee Fax administrators S Dialling igi Printers fo i Transmission reports m Fg Header Footer Stamping Document conversion Junk Fax Filter Call blocking HPDS SAP elle Text AFI gS General H E FAXmaker Monitor Local Printers 1 Printers E Faxmaker Configuration Local Screenshot 72 Creating a printer to be used in routes You can also specify that a fax received on a particular line or route is printed on a particular printer If you wish to do this you must define the printers that you wish to use in inbound routes centrally This allows you to change the printer without having to reconfigure all the routes To define printers which you wish to use in routes 1 In the GFI FAXmaker configuration right click on the advanced gt printers node and select New Enter a name for the printer GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 71 HP Laserjet Properties E4 General Options tel Printers Settings E uto print will auto fit Fases to one of the page sizes supported The longest page in the fas will determine what page size will be used in the auto fit process After the aubo fit process faxes of different sizes will print to different printers
164. ify the machine name or IP address of your SMTP outbound email server If the specified server requires authentication select the SMTP Server requires login check box and specify the logon credentials in the User name and Password boxes e Report format Reports are sent via email as attachments Select the file format in which you want to send the scheduled report from the list Click OK to close the Email Alerts Options dialog box GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Scheduling reports e 217 Email Alerts Options x Email Options 4 You can override the default email options for this scheduled report To Jcustommanager igficom amp Fror GFiRepotCenter l27001 O00 Server mailfasse O Port 200 SMTP Server requires login Username Password Report format Adobe Acrobat pdf bi F i Cancel Apply Screenshot 207 Custom scheduled email distribution options 8 Click Next to continue 9 If you are scheduling a custom report go to point 10 below If you are scheduling a default report the Date Filters page is displayed so that you can specify a date range for the report In the Date Filters page you need to specify what period of data you want to include in the scheduled report You can either specify a fixed date range so that the report always includes the same data or else you can specify a variable date range for example for the last 6 months
165. ifying MSI name and command line options For example to install the GFI FAXmaker client in English using the outlook form instead of the FAXmaker form you would use the following options SILENTPRINTERDRIVER 1 USEOUTLOOKFORM 1 LANGUAGE ENGLISH qn Step 4 Start the deployment process Once you have specified the location of the client and the command line options you can start the deployment process by clicking on the Start button Installing the GFI FAXmaker client on Terminal server clients lf you are using Terminal server and you wish to deploy the GFI FAXmaker client to all terminal server users you can use the normal GFI FAXmaker SMTP or MAPI client To install the FAXmaker client on your terminal server 1 Run the client install directly on the Terminal server machine itself It must not be run from a remote terminal session window 2 Launch the setup msi from explorer Do not run the installation from Control Panel gt Add Remove Programs since the GFI FAXmaker 12 client installation is Terminal Services aware The GFI FAXmaker for Exchange SMTP Manual Installing the clients e 53 Add Remove Programs should only be used for installations that do not support Terminal Services 3 It will detect Terminal server and install the GFI FAXmaker client accordingly 54 e Installing the clients GFI FAXmaker for Exchange SMTP Manual Configuring Fax lines Configuring a fax line A fax line is a physical te
166. iled lf the test fails the error condition will be displayed in the dialog The screenshot shows an example error highlighted The most common errors and their resolution are CDO Error The transport failed to connect to the server Solution This error occurs if you specified that SSL has to be used but the server is not configured for use with SSL Disable SSL or configure SSL on the mail server This error also occurs if the IP address of the mail server has not been specified correctly or the connection is being blocked by a firewall or by the mail server itself Check firewall settings and check whether incoming connections from the FAXmaker server are allowed CDO Error The server rejected one or more recipient addresses The server response was 550 5 7 1 Unable to relay for lt email address gt Solution The FAXmaker server connected however when specifying the domain of the recipients address the mail server refused it Most frequently this occurs because relaying is not allowed from the FAXmaker server Configure the SMTP server to accept relaying from the FAXmaker machine s IP or allow relaying for the internal email domain only E g mycompany com CDO Error The server rejected the sender address The server response was 530 5 7 3 Client was not authenticated Solution Your mail server requires authentication and you have not entered the authentication details Go back to the SMIP server configuratio
167. ilter options iW Delete faxes received from these FAX CSID s Add Delete Delete faxes received from fax machines with an empty has CESID Keep a copy of junk faves Folder DAD ocuments and Settings 4dministratorshdy Cor eI Cancel Help Screenshot 102 The junk fax filter options A handy feature is the ability to auto delete faxes from certain senders This junk fax filter works on the basis of the FAX ID of the sender When you receive a junk fax simply enter the senders FAX ID in the Junk fax filter list This will cause GFI FAXmaker to delete the fax automatically and not route it Most senders will rarely change a fax ID especially if its programmed into a fax machine and therefore its an easy and pretty reliable way of eliminating future faxes from the sender To black list a fax sender fax ID 1 Right click on the Advanced gt Junk Fax filter node and select Properties This will bring up the junk fax filter dialog 2 Enable the Delete faxes received from these FAX CSID s option and click Add to enter the CSID of the junk fax sender There are 2 options Delete faxes received from fax machines with an empty CSID If you wish to be very stringent you can refuse all faxes with empty CSID s Note that there is a big chance that valid faxes will be marked as junk faxes Keep a copy of junk faxes This option will store all junk faxes in a folder so that you can review the
168. ion at server level and eliminates the need to install and update anti spam software on each desktop GFI MailEssentials offers a fast set up and a high spam detection rate using Bayesian analysis and other methods no configuration required very low false positives through its automatic white list and the ability to automatically adapt to your email environment to constantly tune and improve spam detection GFI MailEssentials also adds key email tools to your mail server disclaimers reporting mail archiving and monitoring server based auto replies and POP3 downloading GFI support This node links to the GFI FAXmaker support page which also has a knowledge base Configuring fax archiving The archiving feature archives all in and outbound faxes allowing you to store a history of your fax communications GFI FAXmaker supports 2 methods of archiving by sending a copy of all faxes to an e mail archiving solution via e mail or by archiving directly to a database The advantage of archiving to an e mail archiving solution is that you can allow users to search for faxes in the same way as they retrieve e mails GFI MailArchiver for Exchange GFI FAXmaker obviously works well with GFI MailArchiver for Exchange This is an easy to use email archiving solution that enables you to archive all internal and external mail into a SQL database You can provide users with easy centralized access to past email via a web based search interface
169. ir or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway Screenshot 37 Confirm printer driver installation 11 Windows will confirm installation of uncertified drivers Almost no vendors certify them because it s a very time intensive and bureaucratic process Click Continue Anyway to proceed 34 e Installing GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual After this you have the option of running the GFI FAXmaker configuration wizard which will guide you through the elementary steps of setting up GFI FAXmaker Click Finish to launch the GFI FAXmaker Configuration Wizard Running the GFI FAXmaker configuration wizard FAXmaker Configuration Wizard Welcome to the FAXmaker Configuration Wizard This Wizard will guide you through the basic configuration of FAXmaker To continue click Mest Cancel Help Screenshot 38 The GFI FAXmaker configuration wizard The GFI FAXmaker Configuration Wizard will walk you through the basic steps of configuring GFI FAXmaker Click Next to start the wizard Step 1 Choosing your mail server FAXmaker Configuration Wizard Choose Mail Server What mail server will you use with GFI FAXmaker Please choose the mail server you have installed
170. k Configuring default options e 225 Rich Text Format RTF Use this format to save the report in a format that consumes less disk space and which allows accessibility through different word processors in different operating systems Default Scheduling Settings a X E mail Options Folder Options Configure email options for the scheduled report fou can configure GFI Reportlenter to generate the report and send it to a specified email address The generated report will be exported to one of these formats pdf xls doc or rtf CC Po Eom GFiReportCenter 127001 OOO Server maifansty O00 Port 5 SMTP Server requires login User name FN Password lla Report format Adobe Acrobat pdf 0 i Cancel Apply Screenshot 213 Default Scheduling Settings 226 e GFI FAXmaker ReportPack Configuring default options GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack General options Entering your license key after installation lf you purchased a license key for the GFI FAXmaker 12 0 ReportPack enter your License key using the Options gt Licensing node no re installation re configuration required NOTE 1 You must purchase a different license key for every GFI product ReportPack to be installed and accessed through the GFI ReportCenter framework For example to install both the GFI FAXmaker 12 0 ReportPack and the GFI MailSecurity 10 0 ReportPack you must purchase two separate li
171. k Next WARMING This program is protected by copyright law and international treaties Screenshot 186 Installation welcome page 2 In the welcome page click Next to continue the installation ip GFI FAXmaker 12 ReportPack InstallShield Wizard GFI Report Center Framework detection GFI Report Center framework was not Found on the system GFI FAXmaker 12 ReportPack requires GFI Report Center Framework version 3 5 in order to run You need bo download and install the SFI Report Center Framework version 3 5 in order to proceed Twill manually install GFI Report Center Framework version 3 5 and restart this installation InstallShield lt Back Cancel Screenshot 187 GFI ReportCenter framework detection dialog 3 If the current version of your GFI ReportCenter framework is not compatible with the GFI FAXmaker 12 0 ReportPack you will be prompted to download and install an updated version To download the latest version of the GFI ReportCenter automatically leave the dialog options as default and click Next 200 e GFI FAXmaker ReportPack Installation GFI FAXmaker for Exchange SMTP Manual jp GFI FAXmaker 12 ReportPack InstallShield Wizard Check for latest build availability Check For a newer version of GFI FAXmaker 12 ReportPack This installation can check whether there is a newer Build For GFI Fasmaker 12 ReportPack downloadable From the GFI web site This procedure will require an in
172. l tab and specify the email address in the Email address edit box 4 Click OK to proceed with the import GFI FAXmaker will automatically configure default settings for each user 40 e Installing GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual Step 4 Test the mail server connection and start services FAXmaker Configuration Wizard Starting FAXmaker Services This wizard will start the FAXmaker services automatically Starting FAXmaker Fax Server service Starting Faxtniaker Message Transfer Agent service To continue click Next Screenshot 47 The GFI FAXmaker configuration wizard will start the GFI FAXmaker services After you have configured the fax lines and the GFI FAXmaker users GFI FAXmaker will start the GFI FAXmaker fax service and the GFI FAXmaker MTA Message transfer Agent Click Next to continue FAXmaker Configuration Wizard Test Mal Server Connection The mail server specified will now be tested The GFI FAXmaker Configuration Wizard will now test the Email F ax Gateway settings by sending 4 test mail to the configured fax administrators SMTP port 25 Sender Faxmaker lt faxtufaxmaker com Recipients Administratormtridellmp faxmaker gt local Administratorfridellmp faxmaker gti locals andretatmdellmp tasmaker gfi local lt andrettmdellmp taxmaker g locals Result Message sent to mail server successtully Skip test not recommended Te
173. led on your machine GFI FAXmaker will first try to detect any Microsoft Fax drivers that are installed FAXmaker Configuration Wizard Detecting Modems This wizard will detect any modems installed in pour machine Detecting Microsoft Fas Driver The Microsott Fas Driver was not detected itis strongly recommended that you have it up and running for best modem performance For more information on how to do this please review the manual Detecting Moderns 2 A number of fax modems were detected in this machine and are going to be used by Fa xmaker For more details click the wiew detection logs button View detection lags Start detect again To continue click Mest Back Cancel Help Screenshot 42 Detecting modems present on your machine GFI FAXmaker for Exchange SMTP Manual Installing GFl FAXmaker e 37 If you use ISDN or Brooktrout cards NOTE If you use ISDN or Brooktrout fax cards ensure that you have properly installed the cards first You will have to configure the fax lines manually Click Configure lines and configure the fax line s FAXmaker Configuration Wizard E Other Fax Hardware Tou can set up fax hardware other than fax modems Ifyou have fax devices other than fax modems e g SON interlace cards or Brooktrout cards you will have to set them up using the Fax Server Configuration program Click Configure lines to set up your fax devices
174. lephone line and is linked to a fax device i e a modem or an ISDN fax card Since many fax devices support multiple lines and you probably want to set different options per fax line you have to set up each fax line individually and associate a fax device to each line Fax lines are configured from the lines devices node in the GFI FAXmaker configuration program Right click on the Lines Devices node and select properties to bring up the Lines Devices dialog This dialog shows all installed fax lines and to which device they are associated Lines Devices Properties l x General Set the properties of your fas devices and map them to fas server ries Device ISONTB1 on line number 0 Add Delete Properties Detect OF Cancel Help Screenshot 59 The Line Devices dialog To add a fax line click Add The process of adding a fax line is slightly different depending on whether the fax line is associated to an ISDN card a Brooktrout card or a fax modem Therefore the process is described in separate paragraphs below Line options and Advanced options are identical for each fax line independent of what GFI FAXmaker for Exchange SMTP Manual Configuring Fax lines e 55 fax device you are using and these are described at the end of this chapter Setting up fax lines for an ISDN card Add fax line i X Select line device type physical line poart Cancel Avallable
175. licensed GFI FAXmaker users and entered their email address in Active Directory or if you dont have GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes e 185 Active Directory in the GFI FAXmaker user database For more information please see the paragraph Step 3 Specifying the fax administrator amp users of the chapter Installing GFI FAXmaker 186 e Configuring GFI FAXmaker for Lotus Notes GFI FAXmaker for Exchange SMTP Manual Configuring an SMTP POP3 server for faxing Introduction If you are using an SMTP POP3 server there are 2 ways of setting up the Email2Fax gateway for these mail servers 1 Create a routing rule on your mail server which routes all messages sent to the faxmaker com and smsmaker com domain to the GFI FAXmaker Fax server machine You will also need to install amp enable the IIS SMTP server on the GFI FAXmaker fax server machine This is the preferred option but requires that GFI FAXmaker is not installed on the mail server machine Itself 2 Create a DEDICATED mailbox for FAXmaker on your mail server which FAXmaker will use to send and receive faxes e g fax company com This option allows you to install GFI FAXmaker on the mail server machine If using Active Directory you must ensure that the e mail address of each GFI FAXmaker user has been entered in Active Directory If you don t use Active Directory you have to configure the name and email address of the G
176. licensing details click on the Options panel button and select the Licensing node The licensing details are displayed in the right pane of the management console Viewing the GFI FAXmaker 12 0 ReportPack version details To view the version information of the GFI FAXmaker 12 0 ReportPack 1 Select GFI FAXmaker 12 0 ReportPack from the Product Selection list 2 Click on the Options panel button and then click on the Version Information node The version details will be displayed in the right pane of the management console Checking the web for newer builds Periodically GFI releases product and ReportPack updates that can be automatically downloaded from the GFI website To check if a newer build is available for download 228 e GFI FAXmaker ReportPack General options GFI FAXmaker for Exchange SMTP Manual 1 Select the GFI FAXmaker 12 0 ReportPack from the Product Selection list 2 Click on the Options panel button 3 Right click on the Version Information node and select Checking for newer builds Program ersion Properties x Version Information GFI FAXmaker 12 0 RepotPack Copyright c 2000 2007 GFI Software Ltd GFI FAXmaker 12 0 ReportPack There iz no newer build available Version 12 0 Build 20070212 Check for latest version on website Build Updates if Check for newer builds on startup Screenshot 216 Version Properties Checking for newer builds GFI FAXmaker for Exchange SMT
177. ll automatically retrieve the mobile number of the contact You have to ensure that the recipient s mobile field is filled in 146 e The SMS gateway GFI FAXmaker for Exchange SMTP Manual Advanced use Installing GFI FAXmaker in a Microsoft Exchange cluster environment To install GFl FAXmaker in a Microsoft Exchange cluster environment you need to do the following 1 Install GFI FAXmaker on a machine that does not form part of the cluster NOTE The Microsoft Exchange cluster can either be Active Active or Active Passive 2 On each cluster node you will need to setup an Exchange SMTP connector as described in the Installing the connector on a remote Exchange server machine section of the Installing GFI FAXmaker chapter The send log and receive log file GFI FAXmaker logs all incoming and outgoing faxes in the following two files Sendlog txt and Revlog txt The files are located in the GFI FAXmaker System directory By loading these files in Microsoft Excel you can create advanced reports Send log file The following information is stored for each outgoing fax Date Time SenderEmail SenderName BillingCode Remoteld Recipient Name RecipientCompany RecipientNumber CallDuration Pages Transf erred Result Info Port FilesInArchiveDir For example 22 12 96 22 18 16 nick gfitest nick 88888888 nick gfi n ick_gfi_23 lt fax gfitest gt 00 30 1 SUCCESS Fax has been sent successful
178. ll start by displaying the welcome dialog Click on the Next button to proceed with installation 18 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual FAXmaker Brooktrout Fax Driver Setup Welcome to the GFI FAXmaker Brooktrout R114 Driver Setup Wizard Please read the following instructions carefully This wizard will guide you through the installation process of pour Brooktrout fas card and the FAXmaker Brooktrout fas driver Make sure your card is one of the following Brooktrout models Supported cards TRA1144 uP1L TR1144 uP2l TA114 uP4L TA114 P8 TA114 P8 T1 TA114 P 1 6 TANIC P247 PCI T1 Network Interface Card WIP TAI 4 uP2C TR114 uP4C TA114 uP 20 TAI 4 uP40 TR114 uP26 TR114 uP4B Trutas 100 uPCI Trutas 200 uPCI To continue click Next Cancel Back Screenshot 15 The second wizard welcome screen 6 In the End User License Agreement dialog select the I accept the agreement option and click on the Next button This will launch the welcome screen of the second wizard which will guide you through the rest of the installation process Click on the Next button to continue installing the TR114 driver P Setup GFI FAXmaker Brooktrout TR114 Drivers Select Destination Location Bo Where should GFI FAaxsmaker Brooktrout TA114 Drivers be installed T Setup will install GFI FAXmaker Brooktrout TA114 Drivers into the following _ folder To continue click
179. log Font Select the font size and alignment that you wish the header footer to be formatted in Note that the formatting options can be different for the header and the footer To have different formatting for the header or footer simply select the header or the footer field then select the appropriate formatting options Render this header on all outgoing faxes incoming faxes in the case of stamping Tick this option if you want a header to appear on each outgoing fax You can customize the fax header by inserting fields To insert a field place your cursor where you want the field to be and click on Insert fields Then select the field you want to insert You can separate fields by inserting a separator To set your header to the default fields click Set to Default Available fields 100 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Default From det_frorn Default To def_to gt Page lt page Total pages botalpages gt Date sdate Long date lt lorgdate gt Time lt time gt Sender first name lt 3_first_nanme gt Sender last name lt 3_last name gt Sender name lt s_ name gt Sender name first last lt s_name_fl gt Sender name last first lt s_name_lh gt Sender company 4s _ compari Sender department lt 3_department gt Sender e mail address lt 3_ e mail Sender fas number s_fax gt Sender voice number lt s_yvorce gt Recipient
180. log digital e A DID line with X amount of numbers or spare extensions on your PBX 68 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual e f using a separate DID trunk A Brooktrout TR114 TR 1034 DID card approx cost 2000 e f using DID lines from your PBX any Brooktrout TR 114 or TR 1034 card Ensure that they support your PBX and that you have a knowledgeable phone technician who is able to configure this for you For information on this contact Cantata Technology MSN routing ISDN only This method is similar to DID routing however it uses the available MSN numbers instead of dedicated DID numbers ISDN only Each ISDN line has 1 or more MSN numbers usually 9 assigned to it If your ISDN line has 9 MSN numbers you can have 9 different routes for a fax The number of lines assigned to each ISDN line is different for each telecommunications provider Contact your telecommunications provider for the exact number Requirements for DID routing ISDN e A separate ISDN Line with spare MSN numbers e An active ISDN CAPI 2 0 card such as an EICON Server BRI approx cost 300 500 OCR Routing OCR Optical Character Recognition routing allows you to forward incoming faxes depending on its text content First the fax pages are converted to text using OCR technology Then the text is searched for the user s first and last name and or configurable text phrases The fax server will then forward the incoming fa
181. ly COM2 Receive log file The following information is stored for each incoming fax Date Time RemotelD CallDuration PagesReceived Result Info Port Fil elnArchiveDir RoutedTo For example 21 12 96 20 14 03 88888888 00 39 1 SUCCESS Fax received COM2 nick gfitest alexm gfitest bart gfitest GFI FAXmaker for Exchange SMTP Manual Advanced use e 147 The GFI FAXmaker Call accounting module Log viewer The Log view utility allows you to keep track of all outgoing faxes and manage the costing for each fax user or recipient The log view utility is not included in the GFI FAXmaker set up it has to be downloaded separately from the GFI website Setting up the Call accounting Log viewer module 1 Set up ODBC in order to be able to export the log to an Access database This can be done as follows a Open the Control Panel b Open ODBC ensure you have ODBC installed and set up correctly c In the ODBC data source administrator select the System DSN tab d Click on the Add button e In the Create New Data Source dialog select Microsoft Access Driver and click Finish Create New Data Source Select a diver for which you want to set up a data source Compa DCC USSU Micros Microsoft dBase Driver dbf S50 342600 Microsc Microsoft Excel Driver xls 350 342600 Microsc Microsoft FoxPro Driver de 350 342600 Microsc Microgort Test Driver tet cev S50 342800 Microsc
182. ly by Exchange 5 5 If you dont use Active Directory you have to configure the name and email address of the GFI FAXmaker users GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker an overview e 3 How it works from the client All faxes sent by users from the FAXmaker Fax Message form are sent via Microsoft Outlook using the SMTP format number faxmaker com If the user wants to send a fax using the New Message form of Microsoft Outlook the user has to address the email to number faxmaker com Exchange 5 5 is then configured to forward mails sent to the faxmaker com domain to the GFI FAXmaker fax server via SMTP How GFI FAXmaker works with Lotus Notes Domino If you have Lotus Notes or Domino you can choose to install GFI FAXmaker on the mail server machine itself or on a separate machine Lotus notes or SMTP POP Server GH FAXmaker Server Figure 4 GFI FAXmaker installed on the Lotus Notes machine In both cases GFI FAXmaker will retrieve the faxes via a dedicated POP3 mailbox You will need to create a dedicated mailbox and configure GFI FAXmaker to retrieve the faxes from that mailbox How to do this is described in detail in the chapter Configuring GFI FAXmaker for Lotus Notes Mail Server GFI FAXmaker Server 4 e GFI FAXmaker an overview GFI FAXmaker for Exchange SMTP Manual Figure 5 GFI FAXmaker installed on a separate machine If using Active Directory you must ensure that the e mail address
183. m Import configuration options Export configuration options Specity the path and filename of the file to importexpork EAFAM APContiguration xml ee Screenshot 217 Export setting dialog box 3 Click Export configuration options GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Exporting Settings e 231 4 Type the full path including filename with extension XML in the box provided to specify where you want the exported settings to be saved 5 Click OK to start the export process 6 When the settings are exported successfully the following dialog box Is displayed GFI ReportCenter i E Export process completed successfully Details El g Exporting settings for GFl FAXmaker 12 0 RepotPack Exporting custom reports Exporing scheduled reports Exporting favorite reports Exporting connection string OF Details Screenshot 218 Settings exported successfully 7 Click OK to close the dialog box Importing the GFI FAXmaker 12 0 ReportPack Settings To import GFI FAXmaker 12 0 ReportPack settings follow these steps 1 Click on the Options panel button 2 Right click on the Import Export Configuration node and then click Import Export Configuration 3 Click Import configuration options 4 Type the full path including filename with extension XML in the box provided to specify from which XML file you want to import the GFI FAXmaker 12 0 ReportPack set
184. m The FAXmaker client will know the name of the fax server machine and submit the fax directly to the GFI FAXmaker server The user can not send a fax from his e mail client How users send a fax The user can send a fax in the following ways FAXmaker Sendfax Client MAPI Postoffice Fie Edt Imset Fax wew Help Sood amp E G Ore A U E amp O Options JADNE you Lor your order Please Find the Froforma invoice Ctached egarda Vick Galea Ready NUM Screenshot 1 The FAXmaker Fax Message form 1 Create or open a document in any Windows application and print it to the GFI FAXmaker printer This will convert the document to fax format and activate the GFI FAXmaker Fax Message form in which a fax number and other options can be specified 2 Send directly from the GFI FAXmaker Fax Message form from the GFI FAXmaker program group 3 Open their e mail client create a new message enter the text to send add attachments if needed and address the fax to number faxmaker com or if the user is on Exchange Server select the recipient from the Microsoft Outlook Contacts 4 From any Microsoft Office application Use the Send To command which can be found in the file menu This will attach the document created to a new mail message after which the fax can be sent as per option 3 GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker an overview e 7 FAXmaker SUCCESS 545 sent bo S427
185. m to appear after a user prints to the FAXmaker printer driver You can also choose both in this case the Outlook New Message form will appear when the user prints to the FAXmaker printer driver however the FAXmaker New Message forms will be accessible from the FAXmaker program group The user can 48 e Installing the clients GFI FAXmaker for Exchange SMTP Manual then use this form in case he wants to set particular options which are more difficult to do from the Outlook New Message form gp GFI FAXmaker Client 12 Setup Mei E3 Faxmaker Server Details Specify FAXmaker server details Please specify the details depending on what mail server you are using and how wou want the Faxes to be delivered to GFI FAakmaker f Exchange 2003 2000 5 5 Lotus Notes or SMTPIPOPS Mail server ISP or SMTPJPOPS Mail server Mail server name Fmdellmp Fax mailbox IM My mail server requires authentication GFI FAXmaker Clientre Cancel Screenshot 54 Specifying mail server 4 If you selected the FAXmaker New Message form or both set up will prompt you for the type and name of your Mail Server If you select Lotus Notes or SMTP POP3 Mail server you will also have to enter the name of the fax mailbox If needed tick the My mail server requires authentication tick box to configure authentication options jap GFI FAXmaker Client 12 Setup Miei E3 SMTP authentication Select SMTP authentication properties For GFI Fa
186. maker secccceeeeeeeeeeeeeeeeeeeeeeas 185 Gontiguring the GFI FAXMAaKer USers 2c scientists N 185 Configuring an SMTP POP3 server for faxing 187 LFA OGUI CT ON oe aes hiol a cs ls oa a a asi eaddocas dust ace E E OR 187 Configuring the Email2Fax Gateway cccccccccccessssseeeeeeeesseeeseeeeeeeeessaaaeeeeeeeseaaaaeess 187 Configuring the GFI FAXmaker USESS cccccccssseeeeeeeeeeeeeaeeeeeeeeeeeeeeaseeseeeeeessaaaaeees 189 Troubleshooting 191 MU UNC EO eas ac Sat tt ee alta E E eh ceed ustadaceeaemicatngee 191 ISO WICC GSAS Spas giao scat a ace een dene fa cuetete e 191 Request support via e mail sz cticces is tscacence uceci aia Yoauaaeuen tice uhsaduncadis seanional ncaian anaduncedeeeuareiels 191 Request support via web chat aid ex casiccesidacccusbinectddecndinnasedexeeceesa ss aidindeancdne ese 192 Request support via phone whiucssiresnsacercet onus vain foaucahdvenicrungatina SundatenmGdnaaiin anadunetsacuateelen 192 SUPPO WEDS Ie ara a a a a A 192 WED FOU isese a A e a a 192 BUIT ATO UMC A OINS ogee E 192 GFI FAXmaker ReportPack Introduction 193 ADOUL GE I REDOMG SING ici choca tests a a A E a 193 About the GFI FAXmaker 12 0 ReportPack ccccccccseeeeeeeeeaeeeeeeeseeeeeeeeesaeeeeeeeeeas 194 Components of the GFI FAXmaker 12 0 ReportPack ccccccceesessseeeeeeeeseaeeeeees 194 KOy TC AlUCS tmtisncetisanenvan R a hares nate iesiaraind A TO 196 License Scheme and evaluation period
187. matching ratio is between 60 and 80 it should not be 100 The matching ratio is dependent on the quality of the fax If the fax is of bad quality OCR will not recognize all the letters on the fax In this case a lower matching ration is required otherwise the fax will not be routed On the other hand a low ratio may lead to faxes being forwarded to users who should not receive the fax If the matching ratio is too low some words which are similar to the phrases will be considered as being the phrases e g with 60 ratio Jones and Jonen will be considered to be the same Intelligently route faxes based on user s first and last names This option allows you to automatically route a fax if it finds a users name in the fax You don t have to configure the users names since GFI FAXmaker will retrieve the user names from Active Directory or the Exchange 5 5 directory automatically Use this option if you have many users and don t want to configure custom search phrases for each user Adding an OCR route 1 Right click on the Routing gt OCR node and select New GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 79 New search phrase E4 g r Please type in a search phrase to use for OCA searches Cancel Search phrase your sales invoice Screenshot 81 New search phrase Creating a new OCR search phrase 2 Now enter the phrase that you wish the OCR routing engine to look for and click OK The OCR se
188. me of these services incoming calls may be restricted to analog or digital calls only Remote Access Service AAS Accept all calls X Diva Server Pl CAFI Accept all calls TAFA Semice provider for audio streaming Do not accept calls Modem based on virtual CO port Do not accept calls Cancel Screenshot 5 Diva Server Configuration Wizard Configuring CAPI to answer all calls Installing the Eicon Diva Server software on the server will launch the Diva Server Configuration Wizard First choose the ISDN switch type that is used by your country and then configure CAPI to Accept all incoming calls Diva Server for Windows 2000 XP Line Check Line Check Line Check performs a quick check of your Diva software Installation and verifies that your ISON connection to your ISON switch works properly Select the adapter you want to test Screenshot 6 Diva Server Line Check Test the ISDN service using this utility from the start menu After running the Eicon Diva Server Configuration wizard you should restart the server Then run a line check using the Diva Server Line Check utility included with the Diva Server software If the line check passes you can continue with installation of FAXmaker An unsuccessful line check will return an error code which can be referenced on the Eicon technical support website for the cause and a list of possible solutions 12 e Installing the fax devices GFI FA
189. must ensure that the e mail address of each GFI FAXmaker user has been entered in Active Directory This is not done automatically by Exchange 5 5 If you dont use Active Directory you have to configure the name and email address of the GFI FAXmaker users For more information please see the paragraph Step 3 Specifying the fax administrator amp users of chapter Installing GFI FAXmaker Configuring Microsoft Exchange 5 5 GFI FAXmaker for Exchange SMTP Manual 1 From the Exchange Administrator Open the IMS connector object This brings up the Connector properties Internet Mail Service TEST_NT4 Properties General Connected Sites Address Space Delen Restrictions Diagnostics Logging Internet Mail Dial up Connections Connections Queues Routing Security Internet Mail Service TEST_N Tranter Mode Message Delivery nbound amp Outbound C Inbound Only Outbound Only None Flush Queues Advanced Accept Connections f Use domain name system DNS Forward all messages to host Dial using Specity by E Mail Domain Semice Message Queues Retry interval hra 25 5 1 4 Time outs T Clients can only submit if authentication account matches submission address From any host secure or non secure cc Only from hosts using Authentication Specify by Host Message Filtering T Clients can only submit if homed
190. n dialog by clicking the back button in the FAXmaker Configuration Wizard and configure authentication details You can also configure the SMTP server to accept anonymous SMTP connections if the mail server is only available to the intranet CDO Error The message could not be sent to the SMTP server The transport error code was 0x80040217 The server response was not available 42 e Installing GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual Solution This error is normally encountered when the authentication details are invalid Go back to the SMTP server configuration dialog by clicking the back button in the FAXmaker Configuration Wizard and configure authentication details If the mail server test was successful you can now check if the fax server is up and running from the GFI FAXmaker monitor node in the GFI FAXmaker configuration Start up the GFI FAXmaker configuration and check the fax server status FAXmaker Configuration File Action View Help e 9 2 J Console Root Fax Server P FAXmaker Configuration Local BJ FAXmaker Monitor Local Initialise Me Abo Debug Change view g Restart server ay z Fax Server a Queued Faxes amp MultiTech 1515634 Waiting For call Last error Success 0 amp MultiTech ISIS6344 waiting For call Last error Success 0 Message Transfer Agent Local FAXmaker for Exchange Evaluation Read Write Sta
191. n set the margins for the cover pages and front cover notes in the rendering tab Designing cover pages Cover pages are made in HTML format To design a cover page in HTML format 1 Create a new HTML file 2 Add text and message fields such as such as R_Name and R_Company for supported merge fields see next paragraph For example a very simple cover page with recipient name and company could be created as follows To r_ name 118 e Configuring Cover pages GFI FAXmaker for Exchange SMTP Manual Company lt message gt 3 After you have finished designing your cover page you can add it by creating a new cover page and specifying the file in the Add from file button located in the New Cover page dialog 4 We recommend that the HTML encoding for your designed cover page is set to UTF 8 This is necessary if you wish to use international r_ company characters Supported merge fields IMPORTANT Ensure that the field names are all lower case The following merge fields may be used in a cover page Sender fields Address Fields Merge code HTML Last name s_last_name First name s_first_name First name Last name s_name fi Last name Firstname s_name _If Company s_ company Department s_ department Fax no s_ fax Voice no s_voice Email s_e mail Recipient fields Address Fields Merge code HTML Company r company Department r_department First name r_first_ name Last name
192. n the To specify the sender of the message section further on in the manual The Text API Coverpage Text files are formatted using an HTML file as a template This way you can add your company logo and address details etc to the text file By default the text template uses the default global cover page which is set up in the fax server configuration coverpage tab However you can change the cover page you wish to use by specifying a different cover page file as shown below in the fax options Fax options When sending a fax using Text API you can enter send options such as high or normal resolution and schedule the faxing time These options should be entered in the second line of the text file preceded by a double colon The recipients of the fax will not be able to see these specifications in the received text The following options can be used To specify a cover page C cover page name or Coverpage cover page name For example C coverl Cover page name stands for the name of your cover page If you do not want to send a cover page but by default a cover page is added you can override this option temporarily by specifying none instead of a cover page name This will cause GFI FAXmaker not to add a cover page Remember that the cover page must be stored and configured on the server first To specify a front cover page F front cover page name or frontcover cover page name For example F
193. n which fax line they were received on Adding a line route To add a line route 1 Right click on the Routing gt Line node and select New Line route Hew Line Route E4 Pe Please choose a configured FAXmaker Line to be used for routing purposes Cancel gt it Avallable lines Screenshot 89 Creating a new Line route 2 You can now select from the lists of available PHYSICAL fax lines Select a line and click OK The new line route will appear in the right pane of the GFI FAXmaker configuration 3 Now double click on the line route in the right pane This will bring up the Line route options Click on the users tab In the users tab select to which user s the fax must be routed if the fax is received on this physical line 4 Optionally configure a printer on which the fax must be auto printed if received on this route To do this select the appropriate printer in the printers tab Note that you must have configured the printer first in the printers node Configuring CSID routing You can set up CSID routing by adding CSID s FAX IDs and associating one or more users to that CSID GFI FAXmaker will then route incoming faxes with that particular CSID to that user Add FAX IDs to the user s CSID list by clicking Add and entering the fax numbers Adding CSID routes 1 Right click on the Routing gt CSID node and select New CSID route Hew CSID Route E4 Please enter a FAs CSID CSID 356
194. nes have been initialized GFI FAXmaker for Exchange SMTP Manual Configuring Fax lines e 59 Setting up fax lines for the Brooktrout SR140 x aes Select line device type physical line part Cancel Available fas lines Line 1 Device type Brooktrout 4 Channels Physical linepork Brooktrout Channel 1 BROORTROUT1 Device ISON1TE67 on line number 0 Screenshot 64 Adding a Brooktrout channel 1 When you click Add in the Lines Devices Properties dialog box the Add fax line dialog box is displayed Here you must specify the fax line device type and the fax port on which this fax line is connected 2 From the Available fax lines list select the first available fax line number 3 From the Device type list select the Brooktrout entry with the number of channels you licensed from Cantata Technology 4 In the Physical line port list select the channel that you want to use with this fax line For example if you want to use channel 1 select Brooktrout channel 1 BROOKTROUT1 5 Click OK to display the device line properties dialog box 6 Select Brooktrout SR140 from the Card type list 60 e Configuring Fax lines GFI FAXmaker for Exchange SMTP Manual Device BROOKTROUT on line number 1 Properties Device Line options Advanced ED BROOKTROUT2 Card type Line capabilities f None C DTMF C DIDASDN Line options Tore dialling F Wait for dialtone Rings until answ
195. nes who can view and edit pour database Select a name in the list to see or set the access assigned to the name Last change Daniel Schell on 22 02 2004 10 14 44 PM According to GFAP Screenshot 174 Configuring permissions 3 Click Add and Add the FAXmaker user created in Step 2 4 Select the FAXmaker Person 5 On the Attributes section select User type Person Access Manager 6 Tick the Delete Documents permission checkbox 7 Click OK Step 4 Remove default POP3 View Faxes delivered to the FAXmaker database with by Foreign Domain i e 123 fax will automatically be routed to the sent items folder of the Mailbox Therefore no items appear to be in the mailbox via POP3 unless you change the default POP3 view for the database 1 Load Lotus Domino Designer From the menu bar select File gt Database gt Open 2 Select Server to be your Domino server select the mail directory and select faxmaker nsf 3 Select Views and then find the POP view GFI FAXmaker for Exchange SMTP Manual Configuring GFI FAXmaker for Lotus Notes e 179 f t Faxmaker Design Views X wR Recent Databases VIEW T Bler Wie Name Comment Alias amp La seen ee Meetings Meetings 17 4 Weervermail anmaker nst vey PeopleGroupsFlat 1r H E Framesets Hf Pages H E Forms Elf views FPOPSUIDL POPSUIDL 17 ie Calsummary h Mail Threads n Miniview Followup Profiles
196. new one For more information about this consult the Microsoft Mail Merge help documentation 2 Create the document which you want to fax broadcast Include the fax number company name and recipient name fax fields in the merge document 3 Include the search fields that GFI FAXmaker has to search for in front of the mail merge fields After the mail merge fields include the delimiter character 4 At the end of the document to be merged include the characters at the beginning of a line Ensure that the line after these characters is empty These 2 characters are referred to as the fax separator characters and indicate to GFI FAXmaker that the next page is a new fax Why the fax separator is needed When you create a mail merge to be fax broadcasted you must indicate the end of the merge letter in the mail merge document This is because Microsoft Word will create one big print job out of the mail merge and GFI FAXmaker needs to be able to separate each merge letter to individual faxes Therefore when you create a mail merge at the end of the merge letter you must add the fax separator characters GFI FAXmaker for Exchange SMTP Manual NetPrintQueue2FAX e 131 Merge P x Merge to Merge Printer Setup aea Close ecords to be merged 2 E al eit hz T Ha Check Errors Query Options When merging records amp Don t print blank lines when data Fields are empty Print blank lines when data f
197. ng Andrei Azzopardi 2145456896 Your presence is 6 21 2004 1 55 18 PM Normal Any available line m Ej Pending Andrei Azzopardi 959565853 Your presenceis 6 21 2004 1 55 18PM Normal Any available line m Ej Pending Andrei zzopardi 121212323456 Your presence is 6 21 2004 1 55 18 PM_ Normal Any available line m Ef Pending Andrei Azzopardi 6876354634 Your presence is 6 21 2004 1 55 18 PM_ Normal Any available line m Ej Pending Andrei Azzopardi 476546387354 Your presence is 6 21 2004 1 55 18 PM_ Normal Any available line m iO Sendi Andrei Azzopardi 171515463541 Your presence is 6 21 2004 1 55 18 PM Normal Any available line m iO Sendi Andrei Azzopardi 15818146468 Your presence is 6 21 2004 1 55 18 PM Normal Any available line m iO Sendi Andrei Azzopardi 15313851681 Your presence is 6 21 2004 1 55 18 PM Normal Any available line m iO Sendi Andrei Azzopardi 7534381 Your presence is 6 21 2004 1 55 18 PM_ Normal Any available line m iO Sendi Andrei Azzopardi 684681681 Your presence is 6 21 2004 1 55 18 PM_ Normal Any available line m iO Sendi Andrei Azzopardi 63483841 Your presenceis 6 21 2004 1 55 18 PM Normal Any available line m nn I gt 4 gt Local m item s queued Read Write Screenshot 118 Queued faxes in GFI FAXmaker monitor The Queued faxes node shows you all faxes that are waiting to be sent You can delete faxed from the queue that you wish to cancel Viewing the Message Transfer Agent
198. ng Exchange Server 5 5 for faxing GFI FAXmaker for Exchange SMTP Manual Screenshot 159 New address space 8 In the New Address Space dialog that opens select SMTP and click on OK SHTP Properties Screenshot 160 Configuring SMTP address space 9 In the SMTP Properties dialog that opens fill the fields under the General tab as follows e E mail domain e Cost 1 Click OK to confirm changes GFI FAXmaker for Exchange SMTP Manual Configuring Exchange Server 5 5 for faxing e 169 Internet Hail Service TEST NT 4 Properties Internet Mail Dial up Connections Connections Queues Routing Security General Connected Sites Address Space Delivery Restrictions Diagnostics Logging Internet Mail Service TEST_N Type Address Lost Scope SMTP S ifaxmakercom ganization JA msmemaker com Organization Cancel Apply Help Screenshot 161 The Internet Mail Connector configured for GFl FAXmaker 10 The settings in the Address Space tab should be as shown in the screen shot Click OK to save all changes Restart the IMS service from the control panel for the new settings to take effect The connector is now configured to forward all mails to faxmaker com and smsmaker com to the GFI FAXmaker fax server Disabling RTF for the faxmaker com and smsmaker com domains After you have configured the domains you must ensure that the mails are forwarded as text and not as rtf To do this
199. ng e 85 FAX User Properties General Organization Phone otes Distribution Lists E mail Addresses Deliver Restrictions Delve Options Protocols Custom Attributes Limits Advanced FAX User Give Send On Behalf OF permission to Modify Alternate recipient C None o S peire messages bo both pecisient and albemate recipient OF Cancel Apply Help Screenshot 88 User delivery options 6 Specify an Alternate Recipient by setting the Radio button as shown below and click on the Modify button Mailbox FAX User Show Hames from the Global Address List Type Mame or Select from List ae Administrator M Properties Find Cancel Help 7 In the dialog that opens select the Public Folder item created in Step 1 from the Global Address list And click OK 8 Save changes for the newly created mailbox 9 Now configure the newly created email address as a GFI FAXmaker user Right click on the licensed user node and select New Licensed user group Now enter the email address or mailbox name and select OK to add the public folder email address to the list of GFI FAXmaker users You can now select this user for any of the routing methods available The faxes will be routed to the public folder 86 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual Configuring Line routing Line routing allows you to route faxes based o
200. ng on your Exchange server How it works from the client All faxes sent by users from the FAXmaker Fax Message form or the New Message form of Microsoft Outlook are sent via Microsoft Outlook using the MAPI format FAX lt number gt The standard SMTP connector which is created by FAXmaker during set up and is a completely standard Exchange connector forwards the faxes via SMTP to the GFI FAXmaker Fax server How GFI FAXmaker works with Exchange 5 5 SMTP 7 Exchange 9 5 or GF FAXmaker Server SMITP POP3 Mail Server with IIS Figure 3 GFI FAXmaker installed on a separate machine if using Exchange Server 5 5 If you have Microsoft Exchange 5 5 you must install GFI FAXmaker on a separate machine This separate machine must be running Windows 2000 or higher and the IIS SMTP service Afterwards you must create a routing rule to forward all mail sent to the domains faxmaker com and smsmaker com to the GFI FAXmaker Fax server How to create this rule is described in detail in the chapter Configuring Exchange Server 5 5 for faxing The GFI FAXmaker fax server receives the faxes via SMTP and using a sink captures the fax and converts it to fax format and faxes it out Then it will mail back a delivery report to the user The same principle is applied to SMS messages If using Active Directory you must ensure that the e mail address of each GFI FAXmaker user has been entered in Active Directory This is not done automatical
201. nge 2000 2003 SMTP connector About the Exchange 2000 2003 SMTP connector Set up configures a SMTP connector for GFI FAXmaker fully automatically This SMTP connector is a completely standard Exchange SMTP connector but pre configured with options required by GFI FAXmaker to operate properly In fact the connector can easily be created manually as described further on in this chapter To access the connector go to 1 Exchange System Manager gt Administrative Groups gt First Administrative Group gt Routing Group gt First Routing Group gt Connectors gt FAXmaker SMTP connector Note that the exact path may differ depending on how you have configured Exchange Server 2 Right click on the connector to bring up the connector properties A tabbed dialog with the connector properties will now appear Connector scope An important setting is the connector scope To access this option go to the address space tab of the FAXmaker SMTP connector properties By default the GFI FAXmaker is configured to send out faxes for its routing group only The connector scope controls which messages can travel through this connector and determines the connector s availability to other servers within your organization If you select Entire organization then all fax messages from your entire company will go through this connector and thus be sent out by the GFI FAXmaker server connected to this connector Select this option if you have multiple E
202. nger start 8 Choose the destination location for the Fax server modules and click Next GFI FAXmaker will need approximately 40 MB of free hard disk space In addition to this you must reserve approximately 200 GFI FAXmaker for Exchange SMTP Manual Installing GFI FAXmaker e 33 300 MB for fax data storage during operation The actual disk space used depends on the quantity of faxes being sent i GFI FAXmaker 12 Setup E o loj x Ready to Install the Application Click Mest to begin installation Click the Back button to reenter the installation information or click Cancel to exit the wizard W Re start the Microsoft IIS SMTP service IF You do not restart this service now pou can do so at 4 later stage but until then GFI FAXmaker will not work corectly GFI FAXmaker 12 Cancel Screenshot 36 Restart the IIS SMTP service 9 Set up will need to restart the IIS Exchange SMTP service Click Next 10 Set up will now copy the files to the GFI FAXmaker destination folder After the files have been copied set up will confirm the installation of the GFI FAXmaker and NetprintQueue2fax printer driver Click Next to proceed Hardware Installation AN The software vou are installing for this hardware Printers has not passed Windows Logo testing to very its compatibility with this version of Windows Tell me why this testing is important Continuing your installation of this software may impa
203. node 1 Create an SMTP connector that forwards mail sent to faxmaker com smsmaker com and fax to GFI FAXmaker Start up Exchange System Manager and go to the Administrative groups gt routing groups node 2 Right click on the Connectors Node select New gt SMTP Connector and give it a name GFI FAXmaker SMTP connector Address Space Connected Routing Groups Delivery Restrictions Content Restrictions Deliver Options Advanced Details General Name GFI FAXmaker custom connector l Use ONS to route to each address space on this connector f Forward all mail through this connector to the following smart hosts enter IF of GFI FAXmaker server Local bridgeheads Server Virtual Server MAILFAXSRY Default SMTP Virtual Server Remove _ Do not allow public folder referrals Screenshot 148 Specifying IP Name of GFI FAXmaker machine 160 The Exchange 2000 2003 SMTP connector GFI FAXmaker for Exchange SMTP Manual 3 Now select the option Forward all mail through this connector to the following smart host and type in the IP of the GFI FAXmaker server enclosed within square brackets e g 100 130 130 10 You can also specify the FAXmaker server name if you wish Add Bridgehead SMTP virtual server instances MAILF ARS RY Default SMTP Virtual Server Cancel Help Screenshot 149 Adding a bridgehead 4 Now click on the Add button in the local bridge
204. nts Administrative Groups eS First Administrative Group Servers Routing Groups 4 First Routing Group Connectors ei Faxmaker custom connector B Members CB Folders C Tools Screenshot 155 Exchange system manager with the custom connector The custom FAXmaker connector will now route all mail sent to the MAPI fax address and mail sent to the faxmaker com or smsmaker com domains to the GFI FAXmaker server Users can now send faxes from Microsoft Outlook in 2 ways 164 e The Exchange 2000 2003 SMTP connector GFI FAXmaker for Exchange SMTP Manual e Using the MAPI fax amp sms format which outlook uses when you select a Business Fax recipient e By sending the mail to lt number gt faxmaker com or in the case of sms text messages to lt number smsmaker com gt GFI FAXmaker for Exchange SMTP Manual The Exchange 2000 2003 SMTP connector e 165 Configuring Exchange Server 5 5 for faxing Introduction GFI FAXmaker 12 allows faxes and sms s to be sent and received by all users on legacy Exchange 5 5 servers To allow users to do this the Exchange 5 5 server must be configured to forward all mails sent to the faxmaker com and the smsmaker com domains to the GFI FAXmaker server For more information on how GFI FAXmaker integrates with Exchange 5 5 please see the chapter GFI FAXmaker an overview If using Active Directory you
205. o a P Enable spell checking and conection A F amp smaker OCR engine installed and licensed Cancel Help Screenshot 104 OCR properties The following OCR options are available Append OCR output text below fax report This option inserts the text of the fax in the body after the fax report This allows you to easily search for faxes using your e mail client s search function Attach OCR output text file with fax report This option allows you to specify whether the OCR output must be attached to the incoming fax Maximum pages to convert The number of pages that GFI FAXmaker should convert to text Preferred language If you specify auto then the OCR engine will not assume any particular language Specifying a default language will improve the accuracy on the language specified 104 e Configuring Fax server options GFI FAXmaker for Exchange SMTP Manual Enable spell checking and correction If you enable this option the OCR engine can improve the accuracy by spell checking the text Miscellaneous options Miscellaneous Properties x General Unlimited users options Allow non 4D users to send faxes Only allow users in the Licensed users list to send faves Performance options Allow multi processor usage Do not cache users on startup Disable batch processing recommended if not using moderns Auko print options Force 1 1 printing parts of graphics may be lost Troubles
206. o a a caeaeiee etewadeeade 231 Exporting the GFI FAXmaker 12 0 ReportPack SettingS cccccecseeeesseeeeeeeeeeeaes 231 Importing the GFI FAXmaker 12 0 ReportPack SettingS cc ccsseeeeeeeeeeseeeeeeeees 232 GFI FAXmaker ReportPack Default Reports List 235 Fax REDONS ie aera dae EAR 235 Daily Fax Usage nnnneennnnsennnnesenrnrrsrnnrrnsrnnrnssrnrrrrsrnrrrrsrnrrressrnrrrrsenrerenne 235 Weekly Fax USage ccccccccccssssececcceesecceeceeececeesuseceeeeseaseceeesuaagesesessageeees 236 User Fax Usage on annnnnoennnnnsennnnennnnrennsrnnnrnsrnnrnssrnrrrnsrnrrressnrrreosrnrrrrsenrerenne 237 Estimated Saved Costs ccccccccccssssseecceeeecseeeseeeceeeeeseeeeeeeeeeessueaaeeeeeeeeeeaaas 238 Fax Line Usage n nnnnneennnnnsennnneosenrnrrsrnrrrrsrnrrrssrrrrrrsrnrrrrsrnrrrensnnrrrrsnnrrrenne 238 SMS REDONS acini aanne E aa AAVA E aT E EATER EOAR 239 Daily SMS USaQe cccccccscsscccccceeecseeseeeeeeeeeeseeeeeceeeesseaeseeeeeeeeeeseaeaeeeeeeeeessaas 239 Weekly SMS Usage cccccccsscssseccceeeeeeeeseeeceeeeesseeeeeceeeesssuaaeeeeeeeesssaaeaeeeeeeees 240 User SMS USage ereton painoaan apan nai np Eaa a eii eaa dn 241 GFI FAXmaker ReportPack Troubleshooting 243 MU O GACT OPN kea EEE R EE danescetereiiebacits 243 IKMOWIEDGE BAS C iebescndicd sc visacermsddaseaseicexaneceteedstaannateu te E aes 243 Request technical support via email c cccccccssseeeceeeeeeceeeseeeseeseeessaeeeee
207. o you by Clickatell This data will be provided to you when you sign up for the service at www clickatell com To sign up simply click on the Sign up button NOTE When using the Clickatell SMS service keep in mind that users must include the country code when sending an SMS Because the service is located in South Africa it needs to know the country to which you wish to send the SMS You will need to make your network users aware of this 138 The SMS gateway GFI FAXmaker for Exchange SMTP Manual Configuring the SMS server If you have selected to use a GSM device rather then a web based service you have to set up the SMS server which communicates directly with the GSM devices to send and receive SMS messages There are two engines that can be used to use GSM hardware directly The GFI simple inbuilt GSM server and the inbuilt GSM server The former is developed and maintained by GFI and the latter uses a 3rd party engine only recommended as a second choice Configuring the GFI Simple Inbuilt SMS server To configure and use the GFI Simple Inbuilt SMS server right click on the SMS node and select Properties Tick the Enable SMS gateway option and select GFI Simple Inbuilt SMS server Requires compatible mobile SMS Service Properties X General SMS Options ig W Enable SMS Gateway Service Center Number 447 7586699 COM Port Baud Rate 9600 nitialization String Optional
208. obile number is not listed select Generic Mobile AT C command set Now enter SMS Service Center Number Mobile network provider s SMS Center Number This number is provided to you by your mobile provider Own number Mobile phone number Country code Local country code number GFI FAXmaker for Exchange SMTP Manual The SMS gateway e 141 GSM Mobile Phone Properties E4 General Advanced En Genernc Mobile AT C command set on Communications port 1 COM Initialization string AT amp F Baud rate 20020 Data bits 8 M Parity Nowe Stop bits hoo N OF Cancel Help Screenshot 137 Advanced GSM Mobile Phone Properties 4 If you have selected a Generic Mobile AT C command set mobile go to the Advanced tab to set up the mobile configuration In the Advanced tab the following options have to be configured Initialization string Input the Initialization string for the mobile device Baud rate Enables you to select how fast you want information transferred through the port Data bits Enables you to select the number of data bits you want to use for each character in most cases 7 or 8 Parity Enables you to select a method for error checking Stop bits Enables you to select a number of time units between the transmitted characters NOTE We only support the mobiles listed under system requirements If you are not able to configure a mobile using the settings above you will need to purchase
209. ocalhost SMTP Server mailFaxsry Port 25 SMTP server does not require authentication SMTP server requires authentication SMTP User SMTP Password verify Mail Settings InstallShield Screenshot 190 Email settings page 8 Specify the default email settings that you want GFI ReportCenter to use when sending reports by email When you generate a report or while configuring a scheduled report you can either use these default settings or else specify different settings for that specific report only To check the email settings specified you can click Verify Mail Settings The installation wizard will send a test email to the address in the To box using the SMTP server specified NOTE After the installation is complete you can change the email settings used by GFI ReportCenter at any time from the Options panel Click Next to continue 202 e GFI FAXmaker ReportPack Installation GFI FAXmaker for Exchange SMTP Manual 9 Specify the product installation path or click Next to leave as default The installation needs approximately 100 MB of free disk space 10 The installation wizard is now ready to copy the required files and finalize the installation To proceed click Install 11 When all the files are copied the installation wizard displays the finish page Click Finish to close the installation wizard and complete the installation Launching GFI FAXmaker 12 0 ReportPack for GFI ReportCenter Following th
210. ode 342 and exchange it will process all the numbers starting with area code 342 342 456 342 123 342 789 To add an exception Click on the Exceptions button and enter the area code affected into the Area Code field If the settings pertain to a particular exchange within the area code i e the three digits of the phone number following the area code enter them into the Exchange field NOTE You can use commas to add a delay between numbers if your system requires it Each comma represents approximately a two second delay If the telephone number requires a prefix for distance dialing for example a 1 then check the box Dial a prefix before the area code and enter the 1 If you do not need to dial the area code for this number then check the box Do not dial the area code Click on the Add button to add it to the list of telephone entries To remove an exception Select the telephone entry to be removed and hit Remove Notes for Users inputting the fax number The dialing options will only work if the user inputs the fax numbers correctly Microsoft Outlook will almost force the user to do this however if for some reason the user does not follow the guidelines GFI FAXmaker will not be able to process the fax number The fax number should be inputted in the following format lt country code gt lt area code gt lt fax number gt E g 44 171 226 4788 1 716 265 1016
211. of each GFI FAXmaker user has been entered in Active Directory If you dont use Active Directory you have to configure the name and email address of the GFI FAXmaker users How it works from the client All faxes sent by users from the FAXmaker Fax Message form are sent via the e mail client to the dedicated fax mailbox If the user wants to send a fax using the new message form of the Lotus Notes client the user has to address the email to number FAX Lotus Notes will forward the mail to a POP3 mailbox This fax mailbox must be dedicated to the fax server GFI FAXmaker will download the email convert it to fax format and fax it out Then it will mail back a delivery report to the user The same principle is applied to SMS messages How GFI FAXmaker works with an SMTP POP3 server If you have an SMTP POP3 server such as VPOP3 or Mdaemon you have to choose whether you want GFI FAXmaker to collect faxes to be faxed out via POPS or whether you want to configure your mail server to forward the faxes via SMTP to the GFI FAXmaker server lf you choose the latter then the machine must be installed on a separate machine see figure 3 The first option allows you to install GFI FAXmaker on the mail server machine it self See figure 4 however does not allow users to send faxes directly from their e mail client If using Active Directory you must ensure that the e mail address of each GFI FAXmaker user has been entered in Active Directory
212. omatically print faxes routed through this rule Select printer E Printers can be configured using the Printers node in the configuration concet a Screenshot 76 Selecting a printer to auto print a fax on 4 You can also specify that any faxes received on this route should be printed on a particular printer To do this select the printers tab enable Automatically print faxes routed through this rule and select the printer in the printer list box NOTE You must configure any printers you wish to use in an inbound route in the printers node If you do not have any printers configured this tab will appear grayed out For information on how to configure printers see the previous paragraph general routing options Importing Exporting a range of DID routes If you have a large number of users it might be easier to prepare a list of DID numbers and associate user names in another application like Excel To import or export a range of DID numbers 1 In the GFI FAXmaker configuration right click on the Routing gt DTMF DID node 2 From the menu select either import or export DIMF DID range A file dialog will appear asking you to specify a text file with the data to be imported The data must be in the following CSV format did dtmf number user User2 Users E g GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 75 1234 John J Doe Bill Smith Roger Brown
213. on this server F OF Cancel Apply Help Screenshot 156 The Exchange 5 5 connector properties 2 Select the Connections tab Configuring Exchange Server 5 5 for faxing e 167 E Mail Domains E Mail Domain faxmaker com 172 16 130 60 smemaker com 172 16 130 60 Edt Remove Mase Wp lee Move Down Cancel Help Screenshot 157 The email domains dialog 3 In the Message Delivery section click on the E Mail Domain button This brings up the E mail Domains dialog Edit E Mail Domain E Mail Domain fawmaker com Delivery C Use DNS Foward all messages for this domain to host f r2 16 130 60 T Dial using T Queue messages for ETAN Screenshot 158 Edit e mail domain dialog 4 Now click Add to bring up the Edit E Mail Domain dialog Set the E Mail Domain field to faxmaker com 5 Select the Forward all messages for this domain to host option and in the edit box underneath it enter the IP address for the machine hosting the GFI FAXmaker fax server Click OK Repeat the same process for smsmaker com if you are using the SMS gateway 6 The E Mail Domains dialog will now show the domains you configured and the servers to which mail for those domains will be forwarded Click OK to exit the dialog 7 In the main IMS connector properties dialog select the Address Space tab Click on New 168 e Configuri
214. one of the supported mobiles 142 e The SMS gateway GFI FAXmaker for Exchange SMTP Manual In built SMS Server Properties E4 GSM Devices Options p I Configure general options for the in built SMS server a ae Sa W Send outgoing SMS messages iw Receive incoming SMS messages Polling interval in seconds l E 1 The greater the polling interval the less your system has to work and the faster you can send messages OF Cancel Help Screenshot 138 In built SMS Server Options 5 Once the mobile is set up the In built SMS Server Properties dialog will be displayed The GSM Devices tab contains the list of configured GSM mobiles The Options tab contains the following options Send outgoing SMS messages Enable this option to send SMS messages Receive incoming SMS messages Enable this option to receive SMS messages If this option is not enabled the SMS messages will remain in the mobile phone Polling interval in seconds Configures the interval for checking for incoming messages The greater the interval the more priority is given to sending of messages Troubleshooting GSM SMS modems Check the following issues e Check you have not configured GFI FAXmaker to use that port as a fax modem e Check if the GSM modem is not installed as a modem in control panel this frequently causes other Microsoft applications such as RAS or Microsoft Fax to attempt to take control of the modem e
215. ontinue with the installation Setup GFI FAXmaker Brooktrout TR1034 Drivers Select Destination Location Where should GFI FAXmaker Brooktrout TR1034 Drivers be installed al Setup will install GFI FAXmaker Brooktrout TA1034 Orivers into the following folder To continue click Next IF pou would like to select a different folder click Browse JL Program Files GFISFAXmakersB rooktroutsT AT O34 Browse At least 26 6 MB of free disk space is required Back Cancel Screenshot 8 Selecting location of TR1034 drivers 6 At this stage you will be prompted to specify the location where you want to install the TR1034 drivers By default the installation path is set to the same path where GFI FAXmaker is installed If you wish to change the default installation path click on the Browse button and specify the required path Otherwise you can leave as default and continue with the installation by clicking on the Next button 14 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual f Setup GFI FAXmaker Brooktrout TR1034 Drivers Iof x Completing the GFI FAXmaker Brooktrout TR 1034 Drivers Setup Wizard Setup has finished installing GFI FAXmaker Brooktrout TR1034 Drivers on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup Laa T7 View the README file mam I Aun FAXmaker Configuration GUI Screenshot 9 Finalize driver
216. ord entered 5 Under the Mail Tab set the Mail system to be POP or IMAP 6 The Domain and mail server in the mail section should be entered according to the Notes system while the Mail file entry should be the path and name of the files specified for the database in step 2 of how to create the database above 7 The Internet message storage option in the Mail section must be set to Notes and Internet Mail 8 Click on the Save and Close button 8 New Person Lotus Notes BE EI File Edit View Create Actions Text Help lt i i 2i g ft Welcome Workspace A Testdom s Address Book People Lj New Person x notes n S 7 Ea ie Save and Close Fe Examine Internet Certificate s ase PERSON faig Basics Mail work Home Other Miscellaneous Certificates Administration We Hia 2 Mail system T POP or IMAP a a Domain T testdom eS Mail server T testlxmtestdom Mail file T mail faxmaker ex Forwarding address 9 J Internet address Ty Format preference for No Preference y incoming mail FE Encrypt incoming mai 7 No a ws E ea Mail tile name e g MAIL JSMITH ee Screenshot 177 Setting up the POP mailbox for GFI FAXmaker Step 3 Setting up of forwarding of the domain 1 From the workspace open the address book 2 In the address book select server domains 182 e Configuring GFI FAXmaker for Lotus Notes GFI FAXmaker for Exchange SMTP
217. ormat for example Adobe Acrobat PDF in which the report will be attached to the email Both default and custom reports can be scheduled for automatic generation Scheduling a report To schedule a report follow these steps 1 Click on the Default Reports or Custom Reports panel button 2 Right click on the report you want to schedule and then click Scheduled report to display the Schedule Report Wizard GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Scheduling reports e 213 Schedule Report Wizard Welcome to the GFI FAXmaker Schedule Repon Wizard This wizard will help you schedule the following report Fas Line Usage Report The Fax Line Usage Report shows the usage patterns for each fas line used by GFI FAXmaker during a particular period You can override the default email optione for this scheduled report 4 Back Ne Cancel Screenshot 202 Schedule Report Wizard 3 Click Next to continue Schedule Report Wizard f Hame and Description Specify the name and description for this custom report S The name and description of a custom report will be used to uniquely identify the report through the set of custom reports The custom report name must be unique Report name Echedule for report Fas Line Usage Report generate every month Report description The Fas Line Usage Report shows the usage patterns for each Fas line used by GFI FAXmaker during a part
218. ort aie Weekly Fas Usage Report User Fas Usage Report Fas Line Usage Report H SMS Reports sae fl User SMS Usage Report vse fl Daily SMS Usage Report Le fal Weekly SMS Usage Repor For Last 14 Days Screenshot 192 Generating a default report Run For last 3 Months 4dd To Favorites List Mew Custom Report New Scheduled Report Weekly The Weekly F Sample Re 2 Right click on the report you want to generate and click on one of the Run for last options Example Generating a Weekly Fax Usage Report report based on the last 3 months data 1 Click on the Default Reports panel button to bring up the list of available reports 2 Expand the Fax Reports node and right click on the Weekly Fax Usage Report node 3 Click Run for last 3 Months 206 e GFI FAXmaker ReportPack Default reports GFI FAXmaker for Exchange SMTP Manual GFI ReportCenter 3 5 loj x File Tools Help gt tank ebs Panes Product Selection GFI FAXmaker 12 0 ReportPack Re Default Reports fg GFI FAXmaker 12 0 ReportPack Fax Reports H Estimated Saved Costs Report Daily Fax Usage Report amp Weekly Fax Usage Report 2 User Fax Usage Report E Fax Line Usage Report SMS Reports El User SMS Usage Report Generating report 4 E Daily SMS Usage Report Weekly SMS Usage Report Get main report records from d
219. ortCenter 3 5 File Tools Help gt SO BE Panes Product Selection GFI FAXmaker 12 0 ReportPack T Custom Reports E jag GFI FAXmaker 12 0 ReportPack Been eekly Fax Usage Report 3rd Quarter 2006 Edit Delete 4dd To Favorites List Scheduled Report Mail dr Favorite Reports iu Default Reports Custom Reports Scheduled Reports h Options 2 Help g Cur Screenshot 200 Run a custom report GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Custom reports e 211 Editing a custom report To edit the configuration settings of a custom report 1 Click on the Custom Reports panel button to bring up the list of custom reports available 2 Right click on the custom report you want to modify and then click Edit This will bring up the Custom Report Wizard through which you can make the required changes For more information on how to use the Custom Report Wizard refer to the Creating a new custom report section earlier in this chapter Deleting a custom report To delete a custom report 1 Click on the Custom Reports panel button to bring up the list of custom reports available 2 Right click on the custom report you want to permanently remove from the list and then click Delete 3 In the Confirm dialog box click Yes Adding custom reports to the list of favorite reports File Tools Help gt agv iDE Product Selection GFI FAXmak
220. out TR1034 drivers brooktrout_tr1034 exe from ftp fto gti com This software contains drivers which are made by Cantata Technology however Cantata Technology relies on vendors to distribute them NOTE We recommend that you download and use these drivers instead of the ones supplied with your hardware so to ensure that you always have the latest drivers for your fax card 4 After you have downloaded the drivers run set up by double clicking on brooktrout_tr1034 exe Setup will start by checking if there is any Brooktrout software already installed on the machine Should it be the case uninstall any existing Brooktrout software using the Add remove programs from the Control Panel After all Brooktrout software has been uninstalled restart the Brooktrout setup again by double clicking on brooktrout_tr1034 exe GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 13 Setup GFI FAXmaker Brooktrout TR1034 Drivers Welcome to the GFI FAXmaker Brooktrout TR1034 Drivers Setup Wizard This will install GFI FAXmaker Brooktrout TR1034 Orivers v5 7 0 on Your computer kis recommended that you close all other applications before Continuing Click Nest to continue or Cancel to exit Setup Screenshot 7 Setup welcome dialog 5 In the setup welcome dialog click on the Next button This will open the End User License Agreement dialog Select the I accept the agreement option and click on the Next button to c
221. outing properties specifying default fax routers Specifying default routers 1 In the GFI FAXmaker configuration program right click on the Routing node and select Properties This will bring up the routing properties dialog In this dialog you can specify users mailboxes that should receive un routed faxes and users mailboxes that should receive all faxes 2 To configure users that should receive all faxes go to the Receive all faxes tab Click Add and specify the user mailbox that should receive all faxes 3 To configure users that must route inbound faxes click on the default routers tab Click Add and specify the user mailbox that should receive all faxes Note that the difference between a user that is a default router and a user that is configured to receive all faxes is that the default router will ONLY receive faxes that have not been routed For example if you use DID routing but receive a fax on a DID number that is not set up in GFI FAXmaker then the default router will receive the fax This would be the case for a general fax line Users specified in the 70 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual Receive all faxes tab will receive ALL faxes whether they have been routed or not TIP Use the Receive all faxes feature to create an exchange store public mailbox of all inbound faxes Creating printers to route to 3 FAXmaker Configuration Eile Action V
222. page 7 In the Database Selection page you need to select the database you configured GFI FAXmaker to use for reporting purposes GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Installation e 201 If you configured GFI FAXmaker to log reporting data into a Microsoft Access database click Use Microsoft Access and then specify the full path in the Database Path box lf on the other hand you configured GFI FAXmaker to log reporting data into a Microsoft SQL Server database click Use Microsoft SQL Server and then specify the server name or IP number of the machine hosting the Microsoft SQL Server in the Database Server box In the Database Name box specify the database containing the GFI FAXmaker reporting data Select the authentication method you want to use to connect to the Microsoft SQL Server database If you select Server authentication you need to specify a login name and password in the Login ID and Password boxes respectively NOTE After the installation is complete you can change the reporting database used by GFI ReportCenter at any time from the Options panel Click Next to continue jie GFI FAXmaker 12 ReportPack InstallShield Wizard Mail Settings Enter administrator email and SMTP mail server settings Please enter the details of the SMTP server and email adress that are to be used by GFI FAXmaker 12 ReportPack For email reporting From GFIReportCenter 127 0 0 l Ta Jadministrator l
223. perties This brings up the Archiving properties dialog 2 In the Mail Archiving tab tick the faxes that you want to archive You can archive received sent and failed faxes 3 Specify the e mail address to which all faxes should be sent The e mail body will include the transmission report and the fax as attachment If you have the OCR module installed received faxes will include the OCR output in the body For sent faxes the text converted into the cover page will be included with the transmission report This allows for easy searching of faxes NOTE The email address specified should be of one of the licensed users in GFI FAXmaker If you have an unlimited users license you can specify any email address you want 4 Specify in which format you want the faxes to be archived PDF is the recommended format since most users have a PDF viewer installed Click OK Archiving directly to a database NOTE This feature can take considerable disk space keep this in mind when setting up your database server GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 111 Archiving Properties Eo X General z The archiving options will let you archive all your sent and received faxes in a Microsol Access or SOL server database W Enable database archiving Current database settings Type MS Access Location Setup database W Archive faxes in this format File format g Screenshot 11
224. ponent If you are installing it on a separate machine or are not using Exchange 2000 2003 just install the GFI FAXmaker Fax server component Afterwards re run set up on the Exchange server machine to install just the Exchange connector 32 e Installing GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual jie GFI FAXmaker 12 Setup Country Please choose your country Toga Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom m GFI FAXmaker 12 Screenshot 34 Selecting your country 6 Select the country in which you are located and click Next ii GFI FAXmaker 12 Setup Administrator account information Please enter requested data The GFI FAXmaker services must mn Under an account with domain administrator rights Please enter an existing domain administrator account and password in the format DOMAIN account namer Account MM DO MAIN S myusermame Password Contirm Password GFI FAXmaker 12 lt Back Cancel Screenshot 35 Account name for services 7 Set up will ask you for an administrator account and password to install the GFI FAXmaker services W If you change your password after installing GFI FAXmaker you must update the password for the GFI FAXmaker services from the Services Control Panel as well otherwise the GFI FAXmaker services will no lo
225. r cccceeseeeees 6 How USES send a teenie thereat EN 7 HOW users VIEW received FAXES meirino T a a A 8 Installing the fax devices 11 Which fax devices to use with GFI FAXMaker ccccecccceccseseeeeeeeeeseeeeeeeeeeeeeeeeaeees 11 Installing an Eicon Diva Server ISDN Adaptel cccccceseeeeeeeeeeeeeeeeeeeeeeeeeaaaaaeneeeees 11 Installing a Brooktrout Fax Board cccccccssssceecesseeeeeeeecseeeeeeseaseeeseaseeesaaeeeeeseeeeesaass 13 Installing a Brooktrout TR1034 or Trufax ISDN card drivers cccceeeeee 13 If using a Brooktrout TR114 or Trufax analog Card cccceeccecseeeeeeeeeeeeees 17 Troubleshooting Brooktrout CardsS ccccccssseeeeceeeeeeeeeeeaeeeeeeeeeaeeeeeeesseeeeeeeeas 21 Installing the Brooktrout SR140 FOIP 2 0 0 cceccccceccsssseseeeeeeeeseeseeeeeeeeeeseseeeeeeeeeeeeaaas 21 Installing the Brooktrout SR140 cece ccccccccsseseeeeeeeeeeseeeeseeeeeeseeeeeeeeeeeeeeseaas 21 Installing fax modems or multi port fax boardS cece cece ec eeeeeeeeeeeeeeeeeeeeaeeeeesaaeeeees 27 Installing modems using GFI modem drivers cccccecseeeeeeeeeeeeaeeeeeeeeeeeeeeaaenseeeeeeees 28 Installing modems using the windows fax CIIVEIS ccceeecseeeeeeeeeeeneeeeeeeaeeeeeeeesaeeess 28 Installing GFI FAXmaker 31 SJS emMmREduUremen Sar pnd slant eased anuataa demoansayeeeeietavauntanes 31 Installing the GFI FAXmaker Server software ccccccssseeeeeeee
226. r ls the printer attached to your computer IF the printer is directly attached to your computer click Local printer If itis attached to another computer or directly to the network click Network printer Local printer IY Automatically detect and mestal my Slug and Play printer Network printer lt Back Cancel Screenshot 124 Adding the printer 1 On the client machine from the start menu go to Settings gt Printers gt Add Printer Select Network printer and click Next Add Printer Wizard Locate Your Printer How do you want to locate your printer IF you don t know the name of the printer you can search for one in the right location that has features you want What do you want to do Find a printer in the Directory Type the printer name or click Next to browse for a printer Name Connect to a printer on the Interet or on your intranet URL lt Back Cancel Screenshot 125 Locating the printer 2 Now you need to specify which network printer you wish to set up You can type in the name and printer driver directly or simply browse for it by selecting the Type option and clicking Next GFI FAXmaker for Exchange SMTP Manual NetPrintQueue2FAX e 129 Add Printer Wizard Browse For Printer Locate Your network printer Printer Shared printers i l FSERVER1 tE GFISERVER ial MAILSERVE Fi A NetPrinthuevezF ax F axmaker printer driver tor broadcasts
227. r which is much less scalable and results in more administration and troubleshooting How to deploy GFI FAXmaker for Exchange SMTP 12 GFI FAXmaker has a very flexible SMTP based architecture allowing you to deploy the fax server in a way that best suits your network and type of mail server You can also choose whether you want to install GFI FAXmaker on your mail server or whether you want to run it ona separate machine Unless you have Exchange 5 5 in which case you must deploy it on a separate machine Since GFI FAXmaker does not require a lot of resources it can run in the background on your mail server machine However it is often considered good practice to separate your mail server from fax device hardware such as Brooktrout cards or ISDN cards The choice will probably depend on the size of your network Smaller networks can deploy GFI FAXmaker on the mail server whilst larger networks probably want to deploy GFI FAXmaker on a separate machine This separate machine does of course not need to be dedicated to GFI FAXmaker How GFI FAXmaker works with Exchange 2000 2003 If you have Exchange 2000 or 2003 as your mail server you can choose to install GFl FAXmaker on the mail server machine itself or on a separate machine GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker an overview e 1 Exchange 2000 2003 GFI FAXmaker Server Figure 1 GFl FAXmaker installed on the Exchange 2000 2003 server If you install GFI FAXm
228. r e 39 1 GFI FAXmaker will default to the domain controller machine and list all available users You can enter a different server name and click list users if you want to import users from another machine i Use remote server WMAILSERVER List users Users on server Users selected Select gt gt Alex Mallia Alexander Zammit _ lt lt Remove _ lt lt Remove Andrei Azzopardi Andre Muscat Select all_ all Angele Cremona Angelica Micallef Trigona Anita St Johr angawe backupotficesupport backupresellersupport l Append domain name e g server com F maker O0 N B Not all selected users will be added due to registration code and duplicate user names Cancel Screenshot 46 Importing GFl FAXmaker users from Windows NT or local user database 2 All retrieved users will be listed in the left hand list box Select which you users will be FAXmaker users and click on the Select button 3 GFI FAXmaker will require a valid email address for each GFI FAXmaker user GFI FAXmaker can automatically append your domain name to each user that you import using the Append domain name function at the bottom of the GFI FAXmaker user import dialog This function will append your domain to the windows logon name If your email addresses do not follow this convention you will have to specify the correct email address in the User s personal tab To do this double click on the user name select the persona
229. re sent to the Default SMS router s The default SMS router s can be configured from SMS routing properties dialog which can be accessed by right clicking on the SMS gt routing node 3 Optionally all SMS messages whether un routed or not can be sent to 1 or more users configured in the Receive all SMS messages tab Inbound routing rules notes 144 e The SMS gateway GFI FAXmaker for Exchange SMTP Manual 1 The recipient s mobile is associated with the sender and a default expiry date of 5 hours is given to the association The association will not expire if the mobile number is only assigned to one sender Any received SMS messages from the associated mobile number will be routed to the original sender 2 In the case where a second person sends an SMS message to an already associated mobile number the system makes a second association to this sender based on the same rules Any received SMS messages from the associated number will be routed to both senders Exception If the other associations of the same mobile number are expired the expired associations will be removed from the associations database and the SMS is sent only to the most recent sender 3 For multiple associations the system makes frequent checks for the older but not yet expired associations in which case if expired they will be removed and only the latest association is kept NOTE The association will be renewed including expiry time for eve
230. reating the scheduled report Viewing the scheduled reports activity GFI ReportCenter also includes a schedule activity monitor through which you can view events related to the generation of scheduled reports To open the schedule activity monitor click on the Scheduled Reports panel button and then click the Scheduled Reports Activity node The activity information is displayed in the right pane of the GFI ReportCenter management console GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Scheduling reports e 219 GFI ReportCenter 3 5 bi 101 x File Tools Help 4 ra BE Date ProductName Type Description Product Selection d 2 14 2007 9 51 56AM GFI FAXmaker 12 0 ReportPack Information Finished generating scheduled report a 2 14 2007 9 51 564M GFI FAXmaker 12 0 ReportPack Information Scheduled report exported successfully to folder 3 2 14 2007 9 51 54 AM GFI F xmaker 12 0 ReportPack Information Generating scheduled report Schedule for report Fax Lir 3 2 14 2007 9 51 54 4M GFI FAXmaker 12 0 ReportPack Information Starting to generate scheduled report Schedule for repo i 2 14 2007 9 51 49 4M GFI FAXmaker 12 0 ReportPack Information Finished generating scheduled report 3 2 14 2007 9 51 49AM_ GFI FAXmaker 12 0 ReportPack Information Scheduled report exported successfully to folder 2 14 2007 9 51 48 AM GFI FAXmaker 12 0 ReportPack Information Generating scheduled report Schedule for report Fax Lir
231. red folder click Caching Caching Remove Share New Share mea __ Screenshot 121 Sharing Tab 4 Click on Permissions 124 e Fax server monitoring GFI FAXmaker for Exchange SMTP Manual Permissions for fmserver HE Share Permissions Add 8 Administrators TES TMCH 2K 0 Adrnrist z a Users TESTMCH W 2K OU sers _ Remove Permissions Allow Deny Full Control Change O O Read cancel Ann _ Screenshot 122 Share permissions dialog 5 To add more users or groups to the Permissions tab click Add 6 Select the user or group you wish to give permission and select the Type of Access you wish to give e Read if you only wish the user to be able to view the Fax server monitor and fax queue e Full Control if you also wish the user to be able to delete faxes from the fax queue 7 Click OK to close the Tab GFI FAXmaker for Exchange SMTP Manual Fax server monitoring e 125 NetPrintQueue2FAX Introduction to Netprintqueue2FAX The Netprintgueue2FAX feature allows you to embed the fax number in the document to fax This way you can print to fax from almost any application from anywhere in the network without having to enter the fax number separately in the GFI FAXmaker fax form or Outlook This feature is especially handy for accounting applications simply by embedding the fax number in the document for example an invoice a fax can be sent
232. rements for DID routing ISDN e A separate ISDN Line or spare ISDN extension e An active ISDN CAPI 2 0 card such as an EICON Server BRI approx cost 300 500 DID routing analog digital If ISDN is not available in your area it is possible to order a DID trunk from your telecommunications provider These are either analog or digital depending on your provider You will be allocated a range of virtual numbers which will allow individual users printers public folders to have their own fax numbers without requiring a physical fax line for each Ordering a new DID trunk You can choose to order a new DID trunk which you will dedicate to GFI FAXmaker This requires that you buy a DID card from Cantata Technology Using extra DID lines via your PBX If you already have a DID trunk for your PBX you can choose to use available lines from your PBX Effectively you will configure your PBX to forward the DID number on which the call was received to GFI FAXmaker via a DI MF tone YW DTMF Dual Tone Multi Frequency tones are the tones you hear when you press a number on your phone DIMF uses two tones to represent each key on the touch pad When any key is pressed the tone of the column and the tone of the row are generated hence dual tone AS an example pressing the 5 button generates the tones 7 0Hz and 1336Hz These tones are then recognized by the hardware and passed on to GFI FAXmaker Requirements for DID routing ana
233. reporting database backend of GFI FAXmaker These default reports are organized into two categories FAX Reports The fax reports group consists of five reports that provide useful information such as amount of faxes sent and received by each user as well as amount of faxes sent or received per day or per week This group also includes two graphical reports that are useful for upper management The following is the complete list of fax reports e Estimated Saved Costs e Daily Fax Usage e Weekly Fax Usage e User Fax Usage e Fax Line Usage SMS Reports The SMS reports group consists of three reports that provide useful information such as amount of SMSes sent and received by each user as well as amount of SMSes sent and received per day or week The following is the complete list of SMS reports e User SMS Usage e Daily SMS Usage e Weekly SMS Usage GFI FAXmaker default reports are accessed by clicking on the Default Reports panel button Generating a default report To generate a default report GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Default reports e 205 1 Click on the Default Reports panel button to bring up the list of default reports available GFI ReportCenter 3 5 File Tools Help gt Pn amp amp Product Selection GFI FAXmaker 12 0 ReportPack Default Reports E i GFI FAXmaker 12 0 ReportPack Fax Reports seen Estimated Saved Costs Report Daily Fas Usage Rep
234. rnet Address Space Properties El x General Z 3 SMTF E mail domain faxmaker com Cost i Screenshot 153 Specifying faxmaker com 8 Now specify the faxmaker com domain by entering faxmaker com This will forward all mails for faxmaker com to the GFI FAXmaker server Repeat this step for the smsmaker com domain too Click OK GFI FAXmaker for Exchange SMTP Manual The Exchange 2000 2003 SMTP connector e 163 Faxmaker custom connector Properties Ei Content Restrictions Delivery Options Advanced Details General Address Space Connected Routing Groups Delivery Restrictions Create modify or remove an address space Address Fass SMTP Faxmaker com SMTP ememaker com 1 i Modify Remove Connector scope f Entire organization C Routing group Allow messages to be relayed to these domains OF Cancel Apply Help Screenshot 154 The address space tab 9 The address space tab should now look like in the screenshot In the connector scope section you can select Routing group to limit this connector to a particular routing group Click OK to create the connector File Action View Window Help x e amp m 2 fy GFI Malta Exchange Connectors SEA Gobel Settings C r aa Neded Internet eee es F lFAxmaker custom connector SMTP Connector 6 7 2004 9 22 AM J Message Delivery G Mobile Services H D Recipie
235. rom where fax smns messages are downloaded for sending W Enable POPS connector Mail server namevlP and pork mailserver i 10 Mailbox account and password fax TT Full email address of mailbox specified above fax taxmaker com Login method f PASS C APOP APOF PASS Time interval to check for new faxes in minutes E Cancel Help Screenshot 184 The POP3 connector 4 If you chose to dedicate a mailbox Option 2 switch to the POP3 connector tab Enter your mail server name or IP and the POP3 port usually 110 5 Enter the mailbox name and password of the fax mailbox you created on your mail server 6 Specify the Fax server Sender e mail address Enter the email address of the POP3 mailbox that is used for the fax server 7 Specify a login method 8 Click OK Now restart the GFI FAXmaker MTA service Configuring the GFI FAXmaker users After you have configured the SMTP POPS server ensure that you have configured all fax users as licensed GFI FAXmaker users and entered their email address in Active Directory or if you dont have Active Directory in the GFI FAXmaker user database For more information please see the paragraph Step 3 Specifying the fax administrator amp users of the chapter Installing GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual Configuring an SMTP POP3 server for faxing e 189 Troubleshooting Introduction The troubleshooting chapter e
236. ry SMS message a sender sends to the same mobile number Configuring SMS archiving Please refer to the Archiving directly to a database section of the Configuring fax archiving chapter for more information on how to set up database archiving NOTE All inbound and outbound SMS messages are archived in the same database different tables as the fax archives when database archiving is enabled SMS log files To control SMS usage GFI FAXmaker includes SMS log files which show you when where and what was sent via the SMS gateway The SMS log files are located in the server directory along with the fax log files The log files are called sms_sent log and sms_recv log for sending and receiving respectively The log files are in CSV format as follows Date Time Sender Recipient Status Message Details For example 4 29 2003 17 13 34 joebloggs gfi com 4490092239 Success SMS Hello SMS World Success SMS posted to destination Sending an SMS Directly from Outlook To send an SMS from Microsoft Outlook simply send the mail to lt number gt smsmaker com NOTE Remove your email signature Otherwise the email signature will be included with your SMS message GFI FAXmaker for Exchange SMTP Manual The SMS gateway e 145 Using the GFI FAXmaker SMS form You can also use the GFI FAXmaker SMS form This form will save you having to type in the SMS number When you select a recipient GFI FAXmaker wi
237. s from the Line options and Advanced tabs A description of these options can be found further on in this manual Click OK to add the line 8 You should then add any additional lines you wish to use with GFI FAXmaker to the Lines Devices configuration An Eicon Diva Server BRI 2M 1 ISDN line should have 2 channels added to the Lines Devices configuration ISDN1B1 ISDNB2 An Eicon Diva Server 4BRI 4 ISDN Lines should have 8 channels in the configuration ISD1NB1 ISDN4B2 GFI FAXmaker for Exchange SMTP Manual Configuring Fax lines e 57 W After making any changes to the FAXmaker Lines Devices configuration make sure to restart the FAXmaker FAX Server service for the changes to take effect Then Check the Fax Server Monitor to make sure that the lines have been initialized Finding out the exact MSN numbers A frequent error is that the MSN number on which GFI FAXmaker should answer is specified incorrectly The exact MSN number that you should enter depends on the ISDN configuration The best way to determine the number that you need to enter is the following 1 Go to the GFI FAXmaker monitor node in the GFI FAXmaker configuration 2 Send a fax to GFI FAXmaker dialing the number that you want GFI FAXmaker to answer 3 In the FAX Server Monitor take note of how the number is being displayed 4 Enter this number in the Msn number list in the Device tab After you have entered the number and restarted the GFI FAXmaker fax
238. s you wish to have assigned to service The telecommunications provider will then install a port or a network termination device depending on your region at your location to connect to the ISDN card in the FAXmaker server One ISDN Basic Rate Interface BRI consists of 2 ISDN channels i e 4BRI will give eight lines for faxing One ISDN Primary Rate Interface PRI will give 24 30 lines depending on your region Using available ISDN lines behind a PBX If you want to use numbers from an existing number range for routing faxes to individual users you will need to contact your phone technicians They will need to create what is commonly referred to as an s bus extension and configure a port for the ISDN card to be configured as an s bus device The phone technicians will then need to program the PABX to present the DID numbers from the specified GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 67 fax number range to the s bus device Your PABX may require either spare digital ports or an expansion card for this capability Telephone Provider Company PABX FAXmaker FAX ISDN Network Phone System gerva FAXmaker configured for DID behind a PABX Check with your telephone technicians to ensure that the PABX will be compatible with an ISDN fax solution before purchasing any ISDN hardware Sample PABX configurations can be found on the Cantata Technology website Knowledge Base Article 1457 Requi
239. se GFI FAXmaker will not detect them To install Windows Components Wizard Windows Components Tou can add or remove components of Windows To add or remove a component click the checkbox 4 shaded box means that only part of the component will be installed To see what s included in a component click Details Components E Application Server O B Certificate Services 14MB __ O m E mail Services 1 1 ME P Indesina Serine AnMR Description Allows fas to be sent and received Total disk space required 25 6 MB Space available on disk 11997 6 MB Details Back Cancel Help Screenshot 32 Installing Fax Services 1 Install the fax modem s according to the manufacturer s instructions Download the latest modem drivers from the manufacturer website do not rely on the automatically detected driver of Microsoft Windows If the modem supports fax then windows should install the Microsoft fax service 2 Check whether Microsoft Fax is installed by going to Add Remove Programs in Control Panel clicking on Add Remove Windows 28 e Installing the fax devices GFI FAXmaker for Exchange SMTP Manual components and check that Microsoft Fax Services option is ticked 3 Check that the Microsoft Fax service Fax is started and set to automatic You can do this from Control Panel gt Administrative Tools gt Services applet 4 Check that the Microsoft Fax printer dri
240. service application GFI FAXmaker will now answer the call If you want GFI FAXmaker to answer a whole range of numbers for example if you are using DID routing just enter the starting number of the range of numbers For example to instruct GFI FAXmaker to answer all numbers 35922410 up to 35922419 enter 3592241 Setting up fax lines for a Brooktrout fax card Add fax line x EGA Select line device type physical line port Cancel Avallable fax lines Line 1 T Device type Brooktrout 4 Channels Physical line port Brooktrout Channel 1 BROORTROUT1 Device ISODNTE1 on line number 0 Screenshot 62 Adding a Brooktrout channel 1 After you clicked the Add button in the Lines Devices dialog the Add fax line dialog will appear which requires you to specify the fax line device type and the physical fax port on which this fax line is connected Select the first available fax line number 2 Now select your device type Select the Brooktrout entry with the number of lines that your card has 58 e Configuring Fax lines GFI FAXmaker for Exchange SMTP Manual 3 In the Physical line port box select the channel port that you want to use for this fax line For example if you are using a 2 line card you can select two channels for each card If you want to use channel 1 select Brooktrout channel 1 BROOKTROUT1 Device BROOKTROUT1 on line number 1 Properties x Device
241. should be stored forwarded You can select the default fax format the tif format the jpg png gif format or the pdf format This way faxes will be associated with a default tif or PDF viewer and there will be no need to install the GFI FAXmaker viewer on the user s machine Note that the user will not be able to annotate the fax Configuring Fax administrators A Fax administrator is the person who monitors and manages the fax server If certain critical conditions occur the fax administrator will be notified by email In the Fax administrator node you can specify one or more fax administrators To specify a fax administrator 1 In the GFI FAXmaker configuration Advanced gt Fax Administrators node right click and select New administrator 2 This will bring up the Windows User dialog and allow you to select one or more users who will be fax administrators Click OK These users will now be notified of critical conditions in the fax server Dialing Options The dialing options allow you to configure dialing intelligence This way you can set up GFI FAXmaker to accommodate multiple local area codes and other special dialing procedures It processes the fax number in a structured manner and dials out in the correct format for the phone system To configure the dialing logic right click on the Advanced gt dialing node in the GFI FAXmaker configuration and select properties The dialing logic is split into
242. sing an SMTP routing rule sink mode i e with Exchange 2000 2003 5 5 or another mail server you just have to specify the mail server machine name using the following command line parameter MAILSERVER lt mail server IP or machine name gt If using an SMTP POP3 server or an ISP hosted mail server you must specify the FAXmaker fax server In this case the faxes are delivered directly to the GFI FAXmaker machine not via the mail server FAXSERVER lt fax server IP or machine name gt If you are using the POP3 connector to collect the faxes mailbox mode i e Lotus Notes or an SMTP POP3 mail server you have to specify the mail server name and fax mailbox using the following command line parameters MAILSERVER lt mail server IP or machine name gt FAXMAILBOX lt email address of fax server mailbox gt NOTE The faxserver and mailserver command line options are mutually exclusive The fax mailbox command line option requires the mailserver command line USESSL lt 0 or 1 gt Enables SSL USEAUTH lt 0 or 1 gt Enables SMTP authentication GFI FAXmaker for Exchange SMTP Manual Installing the clients e 51 USESPA lt 0 or 1 gt Enables Secure Password Authentication which uses the credentials of the currently logged on user to authenticate against the mail server Ensure that your mail server supports this Ignored if USEAUTH 0 SMTPACCOUNT lt account string gt This account name is used for SMTP authentication Ignor
243. ss is off loaded from the host processor Auto print options Force 1 1 printing this option does not scale the fax at all This might mean that some faxes are not completely printed because the received fax is larger then the paper in the printer Troubleshooting options Enable debug mode If you enable debug mode GFI FAXmaker will create log files with extended debug in the logs directory Fax server options Do not store sent fax attachments for resending This option will disable the feature that stores faxes on the fax server allowing users to resend faxes by hitting the reply button on a transmission report By default the fax server will store a copy of each fax for 2 days Do not store failed fax attachments for resending This option will disable the feature that allows a user to resend a failed fax by hitting the reply button The failed fax will be retrieved by the fax server and resent By default the fax server will store a copy of failed faxes for 1 week Public contacts If users use the Outlook New Message form to send a fax and your cover page includes a company field then the company name of the fax recipient is not displayed on the cover page Microsoft Outlook only retrieves the name and the fax number of the recipient from the contacts list and does not include the company name in the mail that is sent to the FAXmaker server Therefore FAXmaker has no way of knowing the company name of the recipient
244. st ANY Make sure that both the GFI FAXmaker Fax Server and the GFI FAXmaker Message Transter Agent are correctly set up for this test Screenshot 48 Testing your mail server connection a successful test The wizard will now test the mail server connection It will attempt to send a mail via your mail server to the configured fax administrator You will need to check if the mail actually arrived in the fax administrator mailbox Whether the test was successful or not will be displayed in the dialog itself GFI FAXmaker for Exchange SMTP Manual Installing GFI FAXmaker e 41 FAXmaker Configuration Wizard Test Mail Server Connection The mail server specitied will now be tested The GFI FAXmaker Configuration Wizard will now test the Email F ae Gateway settings by sending a test mail to the configured fax administrators Recipients Administrator ttridellmp faxnmaker gt local Administatorfridellmp faxmnaker gti local andreittmidellmp tazmaker gfi local lt andrettmidellrap faxmaker oti local COO Eror he server rejected one or more rect sees THe server response was 550 5 7 1 Unable to relay for Adminztratorstmdellmo taxmaker g loca J Skip test not recommended Test AN Make sure that both the GFI FAXmaker Fax Server and the GFI FAXmaker Message Transter Agent are correctly set up for this test Cancel Help Screenshot 49 Mail server test fa
245. status FAXmaker Configuration File Action View Help J Console Root E F smaker Configuration Local 2 FAXmaker Monitor Local i Fax Server 2 Queued Faxes Message Transfer 4gent t Process Messages gy Restart El 7 U peee Email2Fax Gateway Idle E oe Inbound queue 0 Itemis Inbound transfer thread Idle Last File anane gt Outbound queue 0 Themis Outbound transfer thread Idle Last address lt none gt SMS transfer thread Inactive Incoming SMS transfer thread Inactive Screenshot 119 GFI FAXmaker Message Transfer agent status To view the status of the Message Transfer Agent click on its node The following information is available Email2Fax Gateway Shows activity of a number of threads that perform POP3 down loading fax preparation SMTP sending etc Inbound Queue Shows the number of faxes prepared for sending to SMTP clients Inbound transfer thread Shows activity of the process that sends faxes to SMTP clients Last file Shows the last file being processed 122 e Fax server monitoring GFI FAXmaker for Exchange SMTP Manual Outbound Queue Shows the number of faxes collected by the POP3 connector for queuing to fax server Outbound transfer thread Shows activity of process that downloads POP3 mail from POP3 mailbox Last address Last email address or SMS number used by Message Transfer agent SMS transfer thread Shows status of thread that prepares an
246. stimated cost savings reports for management to tabular FAX and SMS usage reports for technical staff the GFI FAXmaker 12 0 ReportPack generates uncluttered reports that are simple yet highly effective The reports provide you with the information you require to keep an eye on the GFI FAXmaker installation The GFI FAXmaker 12 0 ReportPack allows for the creation of various graphical and text based reports showing e Inbound and Outbound FAX Traffic e Inbound and Outbound SMS Traffic e Line Usage Patterns e Estimated Cost Savings e User FAX Usage e User SMS Usage Components of the GFI FAXmaker 12 0 ReportPack When you install the GFI FAXmaker 12 0 ReportPack the following components are installed e GFI ReportCenter framework e GFI FAXmaker 12 0 default reports e Report scheduling service GFI ReportCenter framework The GFI ReportCenter framework is the management console through which you can navigate generate customize and schedule the reports included in the GFI FAXmaker 12 0 ReportPack If you have other GFI products ReportPacks installed on the same machine you can use the GFI ReportCenter to make use of those reports as well 194 e GFI FAXmaker ReportPack Introduction GFI FAXmaker for Exchange SMTP Manual GFI ReportCenter 3 5 E 10 x File Tools Help gt onk eae Panes Product Selection GFI FAXmaker 12 0 ReportPack Sn A cs ea es MainReport B lt GFi SECURITY amp MESSAGIN
247. sts of a fax printer driver fax viewer and the optional GFI FAXmaker Fax message form The GFI FAXmaker Fax message form offers an easy way for users to specify fax options During installation you can choose whether the Outlook New Message form should appear when the user prints to the FAXmaker printer driver or the GFI FAXmaker Fax message form The FAXmaker Fax message form also retrieves the company name of the recipient so the cover page always has the company name filled in If using the Outlook new message form the company name will only be filled in if the FAXmaker fax server could retrieve the company name of the recipient via a configured public contact list The GFI FAXmaker Fax message form submits the fax via SMTP to the GFI FAXmaker fax server so it should know the mail server name as well as the email address of the user No communication takes place between client amp the fax server mail is delivered via your mail server so there are no scalability issues System requirements e Windows XP Pro 2000 2003 Windows 95 98 ME or Windows NT Server Workstation 4 0 e f using Windows 2000 ensure you have Service Pack 3 or later installed Installing the client software Important You will need administrator rights to install the GFI FAXmaker client because it includes a fax printer driver You can log on as administrator and install the client it will automatically be made available to all users of the machine
248. t Client Permissions It is important that the Anonymous and Default permissions be set to at least Contributor This will allow FAXmaker to deliver faxes to the Public Folder You should also set required permissions to each User Group that will require access to this folder GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 81 Fax Repository Properties x General Replication Limita Exchange General E mail Addresses Exchange Advanced Details Permissions Member Of Each e mail address type has one default reply address To change the default select an entry in the list and then click Set As Primary E mail addresses Address SHTP FaxHepositor ghmalta com mtp FarRepostonm supporttest com A400 c U5 a p supporttest o E xchange i Edit Remove set As Primary M Automatically update e mail addresses based on recipient policy Cancel Apply Help Screenshot 83 Email address assigned to the public folder 3 Right click on the public folder and select All tasks gt Mail Enable An email address will now be assigned to the public folder Right click on the public folder and select properties The public folder properties dialog will show up The new email address will be listed in the tab email addresses You can change the address if you want 82 e Configuring Fax routing GFI FAXmaker for Exchange SMTP Manual Fax Repository Properties x
249. t page size will be used Faxes of different sizes will print to different printers or different paper Sources in a printer after the auto fit process Auto fit Nearest size C Ad only Letter only Legal only 44 page size properties 5 Print setup HP Laserlet 2100 PCL Letter page size properties SB HP Lasenlet 2100 PCLE Legal page size properties D Print setup HP Laserlet 2100 FELE OF Cancel Screenshot 70 Auto print set up GFI FAXmaker for Exchange SMTP Manual Configuring Fax lines e 65 The auto print option allows you to automatically print faxes received on this line Optionally you can setup a different printer for different fax sizes A4 Letter or Legal To select the printer s click on Set up printers If you want your faxes to be auto fitted select Nearest Size otherwise select a specific paper size If you have chosen Nearest Size you must set up a printer this can be the same printer for each page format If you have chosen one page size only you must set up a printer for that format NOTE Printing of outgoing faxes is configured in the Sending options node Backing up faxes e Backup faxes received on this line Creates a copy of all incoming faxes in a directory of your choice e Backup faxes sent on this line Creates a copy all outgoing faxes in a directory of your choice DTMF DID routing options Here you set up routing options specifi
250. t reports The GFI FAXmaker 12 0 ReportPack ships with a default set of graphical and tabular reports These reports can be generated immediately after the installation without any further configuration effort The default reports in the GFI FAXmaker 12 0 ReportPack are organized into two different report type categories e Fax Reports e SMS Reports Distribution of reports via email With GFI ReportCenter you can distribute reports by email You can also configure scheduled reports to be automatically distributed by email when generated 196 e GFI FAXmaker ReportPack Introduction GFI FAXmaker for Exchange SMTP Manual Report export to various formats By default GFI ReportCenter allows you to export reports to various formats Supported formats include HTML PDF XLS DOC and RTF You can configure a preferred report output format to be used as a default output format for scheduled reports When creating or editing a scheduled report you can choose to use the default output format or else select another output format for the specific scheduled report Printing All the reports generated by GFI ReportCenter are printer friendly and can be easily printed by clicking the button on top of the report viewing pane Report scheduling With GFI ReportCenter you can schedule reports to be generated on a pre defined schedule as well as at specified intervals For example you can schedule lengthy reports to be generated after off
251. t the original fax message body to be included in the transmission report This option is recommended since it allows users to easily re submit faxes and to find sent faxes Note that with the FAXmaker Fax Message form sent faxes are not stored in the sent items folder so the only way for users to retrieve faxes sent via the FAXmaker Fax Message form is via the transmission reports Header Footer Stamping options The Header Footer Stamping options node allows you to specify a header and or footer text for all outgoing faxes as well as stamp incoming faxes with similar information The header footer options can be set in the Header Footer tab whereas the stamping options can be GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 99 set in the Stamping tab The dialogs are identical The following options are available Header Footer Stamping Properties x Header F ooter Stamping 2 Set the properties for rendernng headers and footers on outgoing fares Formatting and alignment Jig Center i Render this header text on all outgoing fares From def from To def_to gt Page lt page lt totalpages D ate sr Set to default Insert field I Render this footer text on all outgoing faves This fax Was sent with GFI FAaAxmaker fax server For more informatio Set to default Insert field Cancel Help Screenshot 100 Header Footer Stamping properties dia
252. terace cards or Brooktrout cards You will have to set them up using the Fax Server Configuration program Click Configure lines to set up your fax devices Configure lines To continue click Next Cancel Help Screenshot 31 Configure lines from the FAXmaker Configuration Wizard 17 Now that you have installed the GFI FAXmaker Brooktrout TR1034 Drivers specified your license file and configured the Brooktrout SR140 from the Brooktrout Configuration Tool you need to configure the GFI FAXmaker lines that will be associated with the Brooktrout SR140 FoIP To do so from the FAXmaker Configuration Wizard click Configure lines For more information on how to configure GFI FAXmaker lines refer to the Setting up fax lines for the Brooktrout SR140 in the Configuring Fax lines chapter 18 Continue the FAXmaker Configuration Wizard to start the GFI FAXmaker Fax Server Service and the GFI FAXmaker Message Transfer Agent Service On the Finish page click Finish to close and complete the FAXmaker Configuration Wizard NOTE If the drivers do not work immediately when you start the GFI FAXmaker Fax Server or some lines refuse to send or receive please reboot the machine Installing fax modems or multi port fax boards NOTE If you use a modem ensure it s a quality modem If you prefer to use a fax modem for faxing you can choose to use either the GFI fax modem drivers or the fax modem drivers include
253. ternet connection in order to connect to the GFI web site Check for a newer build of GFI FAXmaker 12 ReportPack on the GFI web site InstallShield lt Back Cancel Screenshot 188 Check for a more recent build of the GFI FAXmaker 12 0 ReportPack 4 Choose whether you want the installation wizard to search for a newer build of the GFI FAXmaker 12 0 ReportPack on the GFI website Then click Next to proceed with the installation 5 In the license page read the licensing agreement carefully and then click accept the terms in the license agreement Click Next to continue 6 Enter your Name Company and License key If you are evaluating the product leave the license key as default i e Evaluation Click Next to continue jig GFI FAXmaker 12 ReportPack InstallShield Wizard Database Selection Data source settings For GFI Fasmaker 12 ReportPack GFI Fasmaker 12 ReportPack generates reports based on the data collected by GFI FAXmaker 12 Specify the database source that will be used by the SFI FAXmaker 12 ReportPack f Use Microsoft Access f Use Microsoft SOL Server Database Server 192 168 0 211 Browse Database Name JFAXM12Database Connect using I Windows authentication credentials of current user 0 Server authentication using the Login ID and password below Login ID repartingaccount Password ka InstallShield lt Back Cancel Screenshot 189 Database selection
254. tin alohabets are used and 70 characters in length when non Latin alphabets such as Arabic and Chinese are used SMS is mainly used in Europe amp Asia although its becoming increasingly popular in the US Why use an SMS gateway SMS messages can be sent from any GSM mobile phone as well as from several internet based service providers However using a central company SMS gateway has many advantages e Sending of messages from Outlook is much faster then from the mobile phone e Sending of messages from Outlook allows you to use the outlook contacts list e Sending of messages from Outlook allows you to keep a copy of SMS messages sent e A web based SMS provider means additional administration costs and means users will have to login to the service with their user account Additional steps for the user and additional administration for the administrator e Because all SMS messages will be logged on the server you can ensure that sending of SMS messages will be used for business purposes only e Users will not use SMS to communicate with colleagues or customers if they have to use their own mobile because of the charges involved Requirements of the SMS gateway To use the SMS gateway you need to GFI FAXmaker for Exchange SMTP Manual The SMS gateway e 133 e Use a supported GSM modem connected to the GFI FAXmaker fax server machine Or e Subscribe to a supported web based SMS provider We recommend using a GSM SM
255. tings 232 e GFI FAXmaker ReportPack Exporting Settings GFI FAXmaker for Exchange SMTP Manual Import Export Configuration x Import E sport EY GFI FAXmaker 12 0 ReportPack Impork E sport Configuration The importexport configuration functionalities can be used to perform backups of scheduled reports custom reports Favorite reports and other options The esported configurations can also be imported into a separate ReportCenter instance provided that the same ReportPacks exist on both Instances Specity the action to perform Import configuration options Export configuration options Specity the path and filename of the file to importexpork E AFAXM APConfiguration xml ie Screenshot 219 Import setting dialog box 5 Click OK to start the import process 6 When the settings are imported successfully the following dialog box Is displayed GFI ReportCenter E Import process completed successfully Details El Importing settings for GFl FAXmaker 12 0 RepotPack Importing custom reports Importing scheduled reports Importing favorite reports Importing connection string OF Details Screenshot 220 Settings exported successfully 7 Click OK to close the dialog box 8 For the imported settings to take effect you need to exit GFI ReportCenter and then start it GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Exporting Settings e 233 GFI F
256. tion costs To specify the subject S Subject or subject subject For example S pricelist Replace subject by the subject that GFI FAXmaker should enter in the lt subject gt field of the cover page To specify priority p low high I h or priority low high h For example p low P stands for priority You can enter low high or or h This option is handy when you have submitted a large fax mailing and you wish to send out this fax immediately To request which fax line to use tline linenumber or l linenumber For example line 1 156 e The GFI FAXmaker API s GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker will try to send the fax on the line specified However if the line is busy or unavailable it will send it on another line To demand which fax line to use dl linenumber For example dl 1 GFI FAXmaker will only send the fax on the line specified If the line is busy the fax will not be sent until the line is available Alternatively you can also use the following method tline linenumber demandline or l linenumber dl For example line 1 d1 To specify the sender of the message fr name or from name For example fr John Smith Replace name with the name of the sender This is only necessary when using the Text API as in this case GFI FAXmaker will not have any information on the sender If this option is used GFI FAXmaker will include the Sender name on the cover
257. tment email address all optional and the fax number For example to send a fax to Joe Johnson who is in the sales department at the company GFI and whose email address is sales gfi com and fax number 382419 the entry will be as follows Joe GFI Johnson Sales sales gfi com 382419 The fax number can be placed anywhere in the syntax You can also specify the fax number by it self For example 382419 The complete syntax for this line is as follows lt first name gt lt company gt lt last name gt lt department gt lt email address gt lt fax number gt 3 You can add additional send options by adding a second line preceded by a double colon specifying valid fax options as described in the paragraph below Fax options 154 e The GFI FAXmaker API s GFI FAXmaker for Exchange SMTP Manual 4 Save the text file in the directory Make sure the file is saved with the extension ixt 5 The fax server will now start processing the file and rename it with the extension tmp 6 If the fax is transmitted successfully the extension of the fax file name will be changed to ok If the fax has failed the extension will be changed to err The OK and ERR files may be viewed using a normal text editor If you specify the sender of the fax see below a transmission report will also be sent to the user NOTE The extensions OK and ERR are not used if you specify the sender of the message as outlined i
258. to HTML Therefore after performing the upgrade you have to re design your RIF cover pages in HTML format You will also have to reconfigure the cover page settings If you have an earlier version of GFI FAXmaker installed and you want to retain your fax device and line settings please perform the upgrade as follows 1 Un install your current GFI FAXmaker installation and make sure you DO NOT delete the directory where it was installed 2 Run the GFI FAXmaker installation build and follow the instructions 3 When set up asks you for the installation directory choose to install in the same directory where your old GFI FAXmaker installation was This procedure will make sure that you keep your fax server settings l e The lines and devices configuration the dialing configuration etc User configuration such as routing information and call blocking 44 e Installing GFI FAXmaker GFI FAXmaker for Exchange SMTP Manual are not retained After the new installation has been successfully installed you can continue to configure GFI FAXmaker Alternatively you can install GFI FAXmaker to a new directory and configure GFI FAXmaker again In this case however fax device and line settings will not be retained Entering your License key after installation If you have purchased GFI FAXmaker you can enter your License key in the General gt Licensing node If you are evaluating GFI FAXmaker it will time out after 60 days with eval
259. tus Idle Out queue Oitem s Converter Idle Last file Screenshot 50 GFI FAXmaker FAX Server monitor with services running NOTE You can configure GFI FAXmaker in more detail using the GFI FAXmaker configuration program If you have not entered an administrator account or password the service will not start Reconfigure the service user in the services control panel under administrative tools and attempt to restart the service Step 5 After running the GFI FAXmaker wizard After you completed the GFI FAXmaker wizard and verified that the fax server is running e f you have installed GFI FAXmaker on a Microsoft Exchange 2000 2003 server machine go to the chapter Installing the clients e f you have not installed it on the Exchange Server 2000 2003 machine you must go to the paragraph Installing the connector on a remote Exchange server machine After this you can proceed to install the clients e If you have an Exchange 5 5 server go to the chapter Configuring Exchange Server 5 5 for faxing After this you can proceed to install the clients e f you have Lotus Notes go to the chapter Configuring GFI FAXmaker for Lotus Notes After this you can proceed to install the clients e If you have a SMTP POPS server go to the chapter Configuring an SMTP POP3 server for faxing After this you can proceed to install the clients GFI FAXmaker for Exchange SMTP Manual Installing GFI
260. u are logged on as Administrator 1 Run GFI FAXmaker set up by double clicking on the file faxmaker12 exe Click Next to start installation 2 Select the language in which you want GFI FAXmaker to appear and click OK A welcome dialog will appear Close other Windows programs and click Next 3 In the License agreement dialog box review the license agreement and click Yes to continue the installation 4 Enter your name company name and License key If you are evaluating the product leave the default Evaluation key Click Next ji GFI FAXmaker 12 Setup Select Components Which FAxmaker components you would like to install W GFI FAXmaker Fax Server Installs the fas server software and if required an lS component sink Exchange 2000 2003 SMTP connector Configures a standard Exchange connector to forward faxes to GFI FAXmaker Leave ticked if jou are installing on the Exchange 2000 2003 server If not re run setup on the Exchange machine with only this option ticked Faxmaker Remote Monitor Install this component on a remote machine to monitor the GFI FAXmaker server GFI FAXmaker 12 Cancel Screenshot 33 Selecting what components to install 5 Set up will ask you which components you want to install If you are installing GFI FAXmaker on the Exchange 2000 2003 server machine you will need to tick both the GFI FAXmaker Fax server component and the Exchange 2000 2003 SMIP connector com
261. u can also create your own custom cover pages Adding a cover page To add a cover page 1 Right click on the Cover page node and select New Cover page New coverpage x Please enter a display name for the new coverpage and choose the file from which the coverage will be created Display name Support cover pagel Coverpage file Ej blot itm Add from file Edt Delete re Screenshot 113 Creating a new cover page GFI FAXmaker for Exchange SMTP Manual Configuring Cover pages e 115 2 Now enter a display name for the cover page Then select a cover page file from the list of available cover page files If you have designed a custom cover page file add it to the file list first using the Add from file button 3 The cover page will appear in the right pane Now double click on the cover page entry in the right pane This will bring up the Cover page options Click on the users tab and select to which user s this cover page will be assigned In the options tab you can change the cover page name or associate a different cover page file to the cover page Specifying a default cover page lf a user has not been specifically assigned a cover page then the user will be assigned the default cover page You can specify which cover page is default by right clicking on the Cover page entry in the right hand pane and selecting Set as default cover page The default cover page will have
262. uation key If you then decide to purchase GFI FAXmaker you can just enter the License key here without having to re install You must license GFI FAXmaker for the number of users that will send amp receive faxes Entering the License key should not be confused with the process of registering your company details on our website This is important since it allows us to give you support and notify you of important product news Register on http register gfi com Installing the OCR module NOTE This paragraph is only applicable if you have purchased the OCR module GFI FAXmaker users can opt to purchase an OCR module that can convert the fax to readable text It can also be used to route faxes To install the OCR module 1 Run Setup exe from the OCR directory of your CD ROM or from the directory you unzipped the downloaded file s to You will be asked to close all programs Click Next The module will now be installed automatically 2 Set up OCR routing from the GFI FAXmaker configuration OCR routing node GFI FAXmaker for Exchange SMTP Manual Installing GFI FAXmaker e 45 Installing the clients Introduction to the GFI FAXmaker client software After installing the Fax server you can already send faxes by sending an email and addressing the email correctly However if users wish to send faxes by printing to the GFI FAXmaker printer driver they must install the GFI FAXmaker client The GFI FAXmaker client software consi
263. used for GFI FAXmaker 2 Make sure you have made a full installation of Microsoft Office 3 Make sure that the account used for installing GFI FAXmaker and Microsoft Office has administrator rights 4 After installing Microsoft Office run Word and or Excel to get rid of any messages displayed the first time the programs are run 5 Make sure that the GFI FAXmaker printer driver is set as the default printer for the machine 6 Re start the fax server machine to ensure that changes will take effect Configuring Licensed users GFI FAXmaker is licensed based on the number of users that receive OR send faxes You must specify all users that send or receive faxes in the licensed users groups node To add licensed users right click on the Licensed Users node and select New Licensed User or Group This will bring up the Windows users dialog allowing you to select Users or Groups from Active Directory You can select individual windows users or groups of users We recommend creating a GFI FAXmaker users group in Active directory so that you can manage all FAXmaker users directly in Active Directory Importing FAXmaker users from a text file If you have a list of users with their correct email addresses or if your server is not running Windows you can import users from a CSV Comma Separated Values file To do this 1 Right click on the Licensed users node and select Import users from file 2 Select the t
264. utgoing faxes if successful This option automatically prints all outgoing faxes that are sent successfully The fax will be printed exactly as it was sent Auto print if failed This option automatically prints all outgoing faxes that fail The fax will be printed exactly as it was sent Auto print fax report if successful If this option is activated GFI FAXmaker will print a transmission report and a miniature of the fax after successfully sending a fax GFI FAXmaker will include 6 fax pages on one printer page except for the first page as this includes a transmission report and 5 fax pages Auto print report if failed If you select this option GFI FAXmaker will print a transmission report and a miniature of the fax after an outgoing fax has failed When you check one of these Auto print check boxes the auto print set up dialog will automatically pop up Auto fit If you want your faxes to be auto fitted select Nearest Size If you are sure you are only going to receive one fax format size you can select that format A4 only Letter only or Legal only If you have chosen GFI FAXmaker for Exchange SMTP Manual Configuring Fax server options e 93 Nearest Size you must set up a printer this can be the same printer for each format If you have chosen one format only you must set up a printer for that format Outgoing faxes Auto print setup x i Auto print will aubo fit fases to any of the page sizes supported Th
265. utton to access the default list of reports that can be generated for the selected product For more information on default reports refer to the GFI FAXmaker 12 default reports section in this manual e Click on the ve Favorite Report panel button to access your favorite most used reports For more information on how to add reports to this list refer to the Adding default reports to the list of favorite reports and Adding custom reports to the list of favorite reports sections in this manual e Click on the Custom Reports panel button to access the list of customized reports you created for the selected product For more information on how to create custom reports refer to the Custom reports chapter in this manual e Click on the Fe Scheduled Reports panel button to access the list of scheduled reports you created For more information on how to create scheduled reports refer to the Scheduling reports chapter in this manual e Click on the i Options panel button to access the general configuration settings for the GFI product ReportPack selected in the Product Selection list GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Introduction e 195 e Click on the Help panel button to view the quick reference guide in the report pane of the GFI ReportCenter management console In the report viewing pane you can view and analyze generated reports maintain the list of scheduled reports
266. ver is installed from printers and faxes 5 Send a test fax to ensure that it is working Do this by printing to the Microsoft Fax printer driver Once you run the GFI FAXmaker set up the installation wizard will recognize this fax modem and you will be able to configure fax lines that use the Microsoft fax drivers GFI FAXmaker for Exchange SMTP Manual Installing the fax devices e 29 Installing GFI FAXmaker System Requirements Before you install GFl FAXmaker please ensure that you meet all the following requirements GFI FAXmaker FAX Server e A Windows 2000 or 2003 server machine with at least 256 Mbytes of RAM and an 800 MHZ processor e A professional fax device A Brooktrout TR 114 TR 1034 or Trufax fax board an EICON DIVA PRO SERVER fax card or an AVM active fax card You can use class 2 or 2 0 fax modems using either the Microsoft or the GFI fax modem drivers although we strongly recommend using one of the fax devices listed above For a complete list go to http kbase gfi com showarticle asp id KBID001220 e lf you are installing GFI FAXmaker on a separate machine the IIS SMTP service will need to be installed The IIS SMTP service is included in every Windows distribution including Windows professional To verify the Installation of the SMTP Service In Control Panel open Add Remove Programs click Add Remove Windows Components Click the Internet Information Services IIS component click Details and t
267. word after you enter it Choose a POPS password Mail System POP or IMAP MailServer Domino Server name Internet Address The email address which will be able to receive email on the server 3 Click Save amp Close Step 3 Give the FAXmaker Person permission on the FAXmaker database 1 Using Domino Administrator open the FAXmaker database File gt Database gt Open Select the server and browse to the FAXmaker database created in Step 1 Click Open Open Database Server Open Jserver G FiF Database QD Admin Daniel Schell Cancel Faxmaker Filename mail faxmaker nsf Browse Screenshot 173 Open the FAXmaker database a 2 Using the Menu bar Select File gt Database gt Access Control 178 e Configuring GFl FAXmaker for Lotus Notes GFI FAXmaker for Exchange SMTP Manual Access Control List to Faxmaker iad Basics People Servers Groups Show Al User type Person Ta Roles Default Access Manager C Log Anonymous eff Advanced Daniel Schell GFAP TRETEJ AA LocalDomainServers AA OtherDomainS ervers FO server GFAP Ereate documents Delete documents Ereate private agents Create personal folders views Ereate shared falders views Create LotusSiciptaya agents Read public documents wite public documents M m M M m M M M M Replicate or copy documents Roles Effective Access Full name faxmaker An Access Control List ACL defi
268. x to the respective user Requirements for OCR routing e Separately downloadable OCR module e OCR license Line routing Line routing allows you to assign a physical fax line to a user For example if your office had 4 fax machines in each department prior to purchase of GFI FAXmaker you could use those 4 fax lines with a 4 port fax device to route the faxes to each department based on the number on which it was received Requirements e Two or more physical fax lines Routing to a public folder or to an individual user You can also choose to route to an individual s mailbox or a public folder shared mailbox In this case faxes are manually routed by a single person or group of persons CSID routing CSID Caller Sender Identification routing relies on the FAX ID which each FAX machine FAX card displays when sending a fax Since it rarely changes it can be used to identify the sender and thus the corresponding recipient CSID routing is still present in the GFI GFI FAXmaker for Exchange SMTP Manual Configuring Fax routing e 69 FAXmaker fax server for backward compatibility reasons We no longer recommend it General routing options Independent of what routing method you use you must set up general routing options Default Routers Receive All Fases Te Route all faxes that have not been routed to these users Add Remove Q Administrator Administratoratnickgalea org Screenshot 71 R
269. xchange Servers in your network but want all faxes to be sent by a single GFI FAXmaker server If you have an enterprise network with more then 1 Exchange Server in multiple geographical locations you probably will need several fax servers and you would use a routing group to control which faxes are sent by this fax server In this case select Routing group to restrict the connector s use to this routing group Creating the connector manually It is possible to manually create the GFI FAXmaker SMTP connector rather then have set up do it automatically for you A requirement of this setup is that the GFI FAXmaker server must be installed on a separate machine i e not on the Exchange Server itself GFI FAXmaker for Exchange SMTP Manual The Exchange 2000 2003 SMTP connector e 159 The Exchange server must be configured to forward all mails sent to the faxmaker com and smsmaker com domains and the fax address space to the GFI FAXmaker server To do this Exchange System Manager O x pa File Action view Window Help e GFI Malta Exchange H D Global Settings Een Recipients Ei Administrative Groups There are no items bo show in this view First Administrative Group H D Servers SEE Routing Groups Sey First Routing Group r EAE DB Members H D Folders Tools i Site Replication Services H D Monitoring and Status LE Message Tracking Center GS Mailbox Recovery Center Screenshot 147 Connectors
270. xmaker Client 12 Select the SMTP authentication properties For GFI FAXmaker Client 12 IF using SMTP authentication vou must provide an account and password Use 55L W Use SMTP Authentication Account Faxmakeruser Password n GFI FAXmaker Clienkit lt Back Cancel Screenshot 55 Optional authentication 5 Only configure authentication if your mail server requires it and if you are familiar with the settings Enable SSL if you want to use SSL certificates does not require authentication to be enabled If you want to authenticate against the mail server enable Use SMIP GFI FAXmaker for Exchange SMTP Manual Installing the clients e 49 Authentication Enable Logon using Secure Password Authentication SPA to have the FAXmaker Fax Message form use the current Windows account name and password credentials Note that SPA requires that your mail server supports SPA If your mail server does not support SPA specify account name and password to use NOTE These settings are identical to Microsoft Outlook Express and in fact the FAXmaker Fax Message form uses the same Windows API CDO as Microsoft Outlook Express If you are unsure about the settings configure Outlook Express to send mails using authentication on the client machine first and then use the identical settings in the FAXmaker Fax Message Form 6 Set up will now prompt you where to install the GFI FAXmaker client Select a location and click
271. xplains how you should go about resolving issues you have The main sources of information available to users are 1 The manual most issues can be solved by reading the manual 2 The GFI knowledgebase accessible from the GFI website 3 The GFI support site 4 Contacting the GFI support department by email at support qafi com 5 Contacting the GFI support department using our live support service at http support gfi com livesupport asp 6 Contacting our support department by telephone Knowledgebase GFI maintains a knowledgebase which includes answers to most common problems If you have a problem please consult the knowledgebase first The knowledgebase always has the most up to date listing of support questions and patches The knowledgebase can be found on hitp kbase gfi com Request support via e mail lf after using the knowledgebase and this manual you have any problems that you cannot solve you can contact the GFI support department The best way to do this is via e mail since you can include vital information as an attachment that will enable us to solve the issues you have more quickly The Troubleshooter included in the program group generates automatically a series of files needed for GFI to give you technical support The files would include the configuration settings etc To generate these files start the troubleshooter and follow the instructions in the application In addition to collectin
272. y you will be immediately notified about new product builds To subscribe to our build notifications go to http support gfi com 192 e Troubleshooting GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Introduction About GFI ReportCenter GFi FAXmaker Other GFi Products Database s Storing Reporting Data GFi ReportCenter GFi FAXmaker ReportPack Other GFi ReportPacks Email Reports Save Reports Print Reports Figure 8 GFI ReportCenter is a centralized reporting framework GFI ReportCenter is a centralized reporting framework that utilizes the installed product ReportPacks to provide you with a list of available reports that you can generate The information contained in the report is based on the data collected by the specific GFI product A ReportPack is thus a plug in for GFI ReportCenter that exposes a set of reports that are useful for a particular GFI product A ReportPack can be purchased as an add on to the GFI product An GFI FAXmaker for Exchange SMTP Manual GFI FAXmaker ReportPack Introduction e 193 example of a ReportPack is the GFI FAXmaker 12 0 ReportPack further described in the following section About the GFI FAXmaker 12 0 ReportPack The GFI FAXmaker 12 0 ReportPack is a full fledged reporting companion to GFI FAXmaker With the GFI FAXmaker 12 0 ReportPack you can generate FAX and SMS usage reports per day week and user From graphical line usage patterns and e
273. y default GFI FAXmaker will take the HTML message body format and insert it into the HTML cover page If no HTML message body format is available it will take the text body If only an RTF message body is available it will convert it to text first You change the format preference from HTML to TEXT from the Message body format preference box GFI FAXmaker for Exchange SMTP Manual Configuring Cover pages e 117 Coverpage Options q x General Rendering Es Loverpage Uptions jf Coverages will be sent only if message text is present Please select a default coverpage to be used for users with no assigned default coverpage Select default coverpage Ey modern htm z Screenshot 116 Cover page Front cover note options If you right click on the cover pages gt cover pages node or the cover pages gt front cover notes node you can configure the following options for either the cover pages or front cover notes Cover pages will be sent only if message text is present If you check this field GFI FAXmaker will only include a cover page when users type in a message text Note that a signature constitutes message text so if users have an automatic signature they have to delete this text before sending the fax otherwise a fax cover page will be generated Select default cover page Here you can select the default cover page to be used when the user has not been specifically assigned a cover page Rendering You ca

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