Eleva User Manual ITE
Contents
1. Reduce volume Turn the volume control backwards Notes A single beep indicates the default volume setting A double beep indicates that you have reached the limit of your volume control range Phonak s remote controls see page 23 can also control the volume of all Eleva instruments that are remote controllable including the models without manual volume control Operation Selecting a hearing program Automatic program selection The program selection in Eleva is fully automatic mode A This advanced hearing system is able to recognize different hearing environments and to automatically select the most appropriate hearing program Program switch optional The program switch allows toggling between the Automatic Mode and the Mute Mode A short melody confirms the selection of the Automatic Mode Enhanced program selection Upon request your hearing care professional can program for you additional individual hearing programs dedicated to specific situations Additional programs are available via remote control see page 23 and or with the optional program switch Important Ask your hearing care professional to print out the complete description of your individual hearing programs and information on how to access them with your remote control and or your program switch Telecoil T coil optional Your hearing care professional may have activated a T coil in your Eleva hearing systems The prog2. Canada China Denmark France Germany Italy Japan Jordan Netherlands New Zealand Norway Poland Spain Sweden Switzerland United Kingdom USA 30 detailed information on www phonak com Phonak Australasia Pty Ltd Baulkham Hills N S W 2153 Hansaton Akustische Ger te GmbH 5020 Salzburg Lapperre N V 1702 Groot Bijgaarden CAS Produtos M dicos S o Paulo SP 04363 100 Phonak Canada Limited Mississauga Ontario L5S 1V9 Phonak Shanghai Co Ltd Shanghai City 200233 Phonak Danmark A S Nitivej 10 2000 Frederiksberg Phonak France SA 69500 Bron Phonak GmbH 70736 Fellbach Oeffingen EC Representative Phonak Italia S r l 20159 Milano Phonak Japan Co Ltd Tokyo 101 0044 Phonak Middle East 11181 Amman Phonak B V 3439 ME Nieuwegein Phonak New Zealand Ltd Takapuna Auckland 9 Phonak AS 0105 Oslo Phonak Polska Sp z 0 0 00 567 Warszawa Phonak Ib rica S A 03008 Alicante Phonak AB 117 43 Stockholm Phonak AG Phonak Schweiz 8712 St fa Phonak UK Limited Warrington Cheshire WA1 1PP Phonak LLC Warrenville IL 60555 3927 Independent A complete list of Phonak distributors general agents is available at Phonak s Internet site www phonak com Please visit us or ask your hearing care professional for information Manufacturer Phonak AG Laubisr tistrasse 28 CH 8712 St fa Switzerland CI CE ENENN 0459 Your hearing care professional pausa SJUBU y 9Y xeuoug
3. the hard cartilage and gently press your ear upward to push the hearing system out of the canal In order to help it along make chewing movements with your jaw Grasp the protruding ati in hearing system and remove it FN X 4 l y A x Na d 39 3 d J d fox LA e d a j L 2 l y NN P Operation Switching ON OFF Switching ON d lt L The hearing svstem is switched ON when the batterv cover is closed Switching OFF To switch the hearing svstem OFF open the batterv cover When switched ON your Eleva hearing system is automatically set at the preset gain and in your default hearing program Your hearing care professional may have delayed the activation of your Eleva hearing system after switching ON 9 or 15 seconds in order to avoid any disturbance when placing it in your ear The activation is confirmed by an acoustic signal Note The mute mode may be used as manual or remote controlled ON OFF function allowing you to switch your hearing system OFF for a short period of time i e while inserting or removing the instrument short breaks etc Please be aware that the mute mode still consumes some energy from the battery Operation Controlling the volume optional left right Preset volume Automatically set when hearing system is switched ON Increase volume Turn the volume control forwards
4. Eleva User Guide PHONAK CE hearing systems 0459 Contents Welcome 3 Description 4 Preparation 6 Replacing the battery 6 Inserting Eleva in your ear 10 Removing Eleva from your ear 12 Operation 14 Switching ON OFF 14 Controlling the volume optional 16 Selecting a hearing program 18 Telecoil optional 19 EasyPhone optional 20 Remote controls optional 23 Maintenance 26 Important points 26 Warning 28 Service and Warranty 29 Phonak distributors worldwide 30 Welcome Your new Eleva hearing system uses the very latest advances in digital hearing technology Eleva offers you automatic functions providing the highest sound quality and hearing comfort in most of your hearing situations High tech has turned highly sophisticated hearing systems into convenient devices that are easy to use Please read this manual carefully to benefit from all the features of your new Eleva hearing system Ask your hearing care professional if you have any questions Eleva is a quality product developed by the Swiss company Phonak a world leader in hearing technology innovation and reliability With proper care and usage your Eleva hearing system will support your hearing and understanding for many years If you want additional information about Eleva please visit the Phonak website at www phonak com Phonak Your partner for good hearing Description Eleva 11 CIC MC Eleva 11 CIC MC RC Stand
5. Phonak is a complete set of cleansing products Your hearing care professional will be glad to advise you Never use household cleaning products washing powder soap etc to clean your hearing systems 6 Hair spray face creams and make up can damage hearing systems Remove the hearing systems before applying cosmetics 7 If you experience any soreness or inflammation in or behind your ear contact your hearing care professional 8 If your hearing system fails to operate after you have correctly inserted new batteries contact your hearing care professional for advice For coding reasons please remember to bring your remote control if you use one together with your hearing system s for service enquiries i The svmbol with the crossed out disposal bin indicates that this hearing instrument shall EE not be treated as household waste Please hand over your old or unused hearing instrument to the applicable collection point for the recycling of electrical and electronic equipment or bring your old hearing instrument to your hearing care professional for appropriate disposal By ensuring this product is disposed of correctly you will help prevent potential negative effects on the environment and human health 27 Warning A Hearing instrument batteries are toxic when 28 swallowed Keep them out of reach of children and pets If batteries are swallowed please seek the advice of a medial practitioner Use only hea
6. ard battery size 10 Eleva 22 ITC HS Eleva 22 ITC HS dAZ Standard battery size 312 Eleva 33 FS Eleva 33 FS dAZ Eleva 33 FS P Standard battery size 13 Protected Microphone Input 2 on models with adaptive digital AudioZoom dAZ technology Battery compartment with ON OFF Program switch optional Volume control optional Receiver Sound outlet Custom made shell Removal handle Eleva 11 only 9000008 O Preparation Replacing the battery 1 Remove the protective foil from the new battery 2 Hold the hearing system with the battery compartment upwards and open the battery cover 3 Remove the old battery 4 Insert the new battery Please ensure that the sign on the battery flat side is on the same side as the sign on the battery cover Preparation 5 Gently shut the battery cover until you feel it click into place Replacing the battery A A A Handle the battery cover gently and do not use excessive force Do not try to open the cover further than shown on the drawing If there is any resistance when closing the cover ensure that the battery is correctly inserted The cover will not close if the battery is inserted upside down When your hearing system is not in use leave the battery compartments open to allow any moisture to evaporate We recommend to only use batteries which your hearing care professional approves and sells Low battery warn
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8. ilot2 exclusive and modern available for women and men with sporty rubber band or elegant metal band SoundPilot2 the most user friendly access to all functions of your Eleva hearing systems BN e o e A kol 24 KeyPilot2 small easy convenient FT s e For detailed information on the use of vour remote control please refer to its user guide Vour hearing care professional can also print an individual description of your hearing programs for you A Do not use your remote control in locations where it is forbidden to use electronic devices for instance on airplanes 25 Maintenance Important points 1 2 3 4 5 26 Always use new batteries as replacements You can return empty batteries to your hearing care professional When your hearing system is not in use leave the battery compartment open to allow any moisture to evaporate If you will not be using your hearing systems for any length of time store them in their protective case Remove the batteries and leave the battery compartments open Make sure your hearing systems are completely dry before closing the case Protect your hearing systems from excessive moisture and heat Always remove your hearing systems before showering bathing or swimming Do not leave hearing systems near windows or in a car Avoid strong jolts and vibration Daily cleaning and the use of a drying system is highly recommended CleanLine from
9. ing An acoustic signal gives you an early warning that the battery is approaching exhaustion You have usually at least 30 minutes to replace the battery With very high quality batteries this reserve may be higher and the hearing system will repeat the low battery warning approximately every 30 minutes Preparation Inserting Eleva in your ear If possible select the mute mode see page 18 before insertion to avoid whistling Alternatively your hearing care professional may have activated a delayed activation timer This function delays the activation of the hearing system 9 or 15 seconds after the battery door was closed Before insertion please ensure that you are using the proper left and right hearing systems Your hearing systems are identified as follows Blue left hearing system Red right hearing system Grasp the hearing system between the thumb and index finger using the hand on the same side you wear your hearing system Insert it canal end first into the ear canal Tug gently on your ear lobe and push the hearing system into the correct position Preparation Removing Eleva from your ear If possible select the mute mode see page 18 before removing your Eleva to avoid whistling e Eleva with removal handle Grasp the handle between your thumb and index finger and pull the hearing system upwards out of your ear Eleva without a removal handle Put your thumb behind your lobe just below
10. ogram At the beginning you may need to move the handset slightly to find the optimum position for switching and comfortable hearing If necessary move the magnet to another position on the handset to increase your comfort of use N Keep magnets out of reach of children and pets If a magnet is swallowed please seek the advice of a medical practitioner A The magnet used to strengthen the magnetic 22 field of your phone may affect some medical devices or electronic systems Always keep the magnet or the telephone equipped with the magnet at least 20 em 12 away from pacemakers credit cards floppy disks or other magnetically sensitive devices Too high distortion during dialing or phoning may mean that the phone handset is stressed by the magnet To avoid any damage please move the magnet to another place on the telephone receiver Remote controls optional Remote controls from Phonak allow a discrete and convenient control of all the functions of your Eleva hearing system e Volume up and down e Program selection e Automatic mode selection If you wear two hearing system the remote control will simultaneously control both hearing systems This ensures that their volume remains binaurally balanced Phonak offers a complete range of remote controls Ask your hearing care professional to demonstrate them to you and choose the model convenient for your lifestyle and your taste 23 Operation WatchP
11. rams with T coil are used with telephones that are compatible with hearing systems or with induction loop systems present in some school settings theaters churches etc Operation EasyPhone optional The EasyPhone function enables your Eleva hearing system to automatically select your telephone program when the telephone handset is held close to your ear An acoustic signal confirms the switching It auto matically returns to the previous hearing program when the telephone handset is removed from your ear Some telephones produce a magnetic field strong enough to activate your EasyPhone function Other types of telephones require an additional magnet fixed on the receiver to activate this function 20 Fixing the EasyPhone magnet Clean the telephone handset thoroughly Hold the telephone handset nearly vertically similarly to making a telephone call Hold the magnet near to the listening end of your tele phone handset and release it The magnet will automatically flip to the correct side at the right location Use the double sided adhesive tape to stick the magnet to the location described before see pictures Do not cover the sound openings of your handset Make sure the magnet is safely fixed to the listening end of the telephone handset 21 Operation Use of EasyPhone Use the telephone in a normal manner An acoustic signal indicates the activation of the EasyPhone pr
12. ring instruments that have been specially programmed for you by a hearing care professional Other instruments may be ineffective and may in certain cases even damage your hearing X ray radiation e g CT scans MRI scans may adversely affect the correct functioning of your instruments We recommend that you remove them before undergoing X ray procedures and keep them outside the room Hearing instruments in with adaptive digital AudioZoom dAZ mainly reduce background sounds Warning signals coming from behind and vehicles horns approaching from behind are partially or completely suppressed Service and Warranty Phonak offers you a comprehensive global warranty which becomes effective on the date of purchase Please ask your hearing care professional about the details and duration This warranty covers any repairs due to defects in material and or workmanship The warranty does not cover damage from improper handling or care exposure to chemicals immersion in water or undue stress Damage caused by third parties or non authorized service centers renders the Phonak warranty null and void This warranty does not include any services performed by a hearing care professional in their office This warranty applies to the Phonak listed below Serial number Serial number instrument right instrument left Date of purchase 29 Phonak distributors worldwide Group companies Australia Austria Belgium Brazil
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