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Router Setup Manual

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1. 12V 1 0A eS SSS LARA e i ES F LAN LAN LAN LAN Internet Restore Factory 4 3 2 1 Settings 25000y90 VySOr DI LS000790 Ad dl D94 272 10533 O BLINK ACTIVITY LAN GREEN 100 Mbps YELLOW 10 Mbps NETGEAR V t l 2 3 4 Power Test Wireless Internet SECURITY PIN SERIAL fl Figure 4 What You Need Before You Begin Prepare the following before you set up your router e Internet service e The configuration information your Internet Service Provider ISP gave you Depending on how your Internet account was set up you might need one or more of these settings for the router to access the Internet Host and domain names Internet login name and password frequently an e mail address and password Domain Name Server DNS addresses Fixed or static IP address Your ISP should have provided you with all the information needed to connect to the Internet If you cannot locate this information you can ask your ISP to provide it e For cable modem service use the computer you first used to set up your Internet service Getting to Know Your Wireless Router 5 v1 0 October 2007 Router Setup Manual Two Setup Methods Smart Wizard Setup or Manual Setup You have two methods available for setting up your router e Smart Wizard setup This option is the easiest The wizard guides you through the setup process aut
2. Router Setup Manual NETGEAR NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA October 2007 208 10146 01 v1 0 Trademarks NETGEAR and the NETGEAR logo are registered trademarks and RangeMax and Smart Wizard are trademarks of NETGEAR Inc Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation Other brand and product names are registered trademarks or trademarks of their respective holders Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein 2007 by NETGEAR Inc All rights reserved Contents Getting to Know Your Wireless Router 00 cccccccceceeeeeeeeeceeeeeeeeeeeeeeeaaeeseeeeeeeeaaeseeaees 1 RA ada een Ta MEd ue 1 What You Need Before Yau Begin jrcciccsscciccuiaccesvaciesasacsassccsuedstesascdentaantiesebroniuccdenbenens P Two Setup Methods Smart Wizard Setup or Maria Seip docs la A R to SMA SS ar earn eC bonnet E E tr erent rrr eee 6 Manual CEND ira AAA ammonium Product Regtsiraiion Sioned and cl mantaian nds 7 Holp wiih Trouble AGO MAS avoir ao idad 19 Basic Troubleshooting ie E E A E Tree 19 Troubleshooting Connectivity Using the Ping Utility
3. c Last turn on your computer gt For DSL customers if software logs you in to the Internet do not run that software You might need to go to the Internet Explorer Tools menu select Internet Options and then click the Connections tab where you can select Never dial a connection o 0 y Y 1 2 3 4 5 Figure 8 d Check the router status lights to verify the following e Power The power light 1 should turn solid green e Test The test light 2 should turn solid amber when the router is first turned on then go off after 2 minutes e Wireless The Wireless light 3 should be on Internet The Internet port light 4 should be lit If not make sure the Ethernet cable 1s securely attached to the router Internet port and the modem is powered on Getting to Know Your Wireless Router 9 v1 0 October 2007 Router Setup Manual LAN A LAN light 5 should be lit Green indicates your computer is communicating at 100 Mbps amber indicates 10 Mbps If a LAN light is not lit check that the Ethernet cable from the computer to the router is securely attached at both ends and that the computer is turned on For general information about the status lights see Router Front Panel on page 3 For help if the status lights are not as described see Basic Functions Are Not Working on page 20 Accessing the Wireless Router after Installation After installing your router manually you must ope
4. 20 Check that the corresponding lights are on for your computer s network interface card e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Testing the Path from a PC to the Internet After verifying that the path between your computer and the router works correctly test the path from your PC to the Internet From the Windows Start gt Run menu type PING n 10 lt IP address gt where lt IP address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies as in the previous section are displayed If you do not receive replies Check that your PC has the IP address of your router listed as the default gateway If the IP configuration of your PC is assigned by DHCP this information is not visible in your PC s Network Control Panel Verify that the IP address of the router is listed as the TCP IP default gateway Check to see that the network address of your PC the portion of the IP address specified by the netmask is different from the network address of the remote device If your ISP assigned a host name to your PC enter that host name as the account name in the Basic Settings screen Help with Troubleshooting 25 v1 0 October 2007 Router Setup Manual 26 v1 0 October 2007 Help with Troubleshooting Default Configuration D
5. installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 31 32
6. ooonnniccnnnndinnicnn nnnnnnncccnnccannnnnccnnn 24 Default Ontur RON aa aaa a aii 27 Default Configuration Settings PO eiii occ ie 27 Restoring the Default Password and Configuration Settings oomcccnnnnicnnconcomconncnnns 28 Related DOCUMENTS nonini E 29 Getting to Know Your Wireless Router Congratulations on your purchase of the NETGEAR WGR614v9 Wireless G Router Before you begin installing your router check the package contents see Unpacking Your New Router Become familiar with the front and back panels of your router especially the status lights and the important information on the router label see Bottom Label on page 5 Unpacking Your New Router The product package should contain the following items The router A snap on stand for your router An AC power adapter varies by region A yellow Ethernet cable The Resource CD which includes The Smart Wizard Installation Assistant Autorun exe A PDF version of this manual A link to the online Reference Manual Warranty and Support Information cards If any of the parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton including the original packing materials in case you need to return the product for repair Getting to Know Your Wireless Router 1 v1 0 October 2007 Router Setup Manual To prepare your router for installation 1 Carefully peel off the protective film coverin
7. router shut down the computer or do anything else to the router until the router finishes restarting When the Test light stops blinking wait a few seconds more before using the router 4 After the router has restarted select Router Status under Maintenance on the main menu Check the firmware version to verify that your router now has the new software installed If you selected the No radio button during installation and want to check for new firmware later follow the next procedure NETGEAR recommends that you determine the firmware version currently running on your router before you check for updates on the NETGEAR website Then go to the NETGEAR website and select the model number for this router If a later version of the firmware is available download the firmware to your computer and update your router To manually check for new router firmware 1 Log in to the router see Accessing the Wireless Router after Installation on page 10 2 Select Router Status under Maintenance on the main menu When the Router Status screen displays note the version number of your router firmware 3 Go to http www NETGEAR com support and select Downloads from the menu bar Getting to Know Your Wireless Router 13 v1 0 October 2007 Router Setup Manual From the Product Selection drop down menu select WGR614v9 The Product Support page for your router displays Under Downloads check the most recent firmware version off
8. IP WPA2 PSK AES or Mixed Mode This provides the most reliable security and 1s easiest to implement but it might not be compatible with older adapters Follow the instructions in the Reference Manual or the router help screens if you need help setting up the security feature appropriate to your needs 4 To save your settings click Apply 16 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual Product Registration Support and Documentation Register your product at hitp www NETGEAR com register Registration is required before you can use NETGEAR s telephone support service Product updates and Web support are always available by going to http www NETGEAR com support Documentation is available on the CD on the support website and on the documentation website When the router is connected to the Internet click the Knowledge Base or the Documentation link under Web Support to view support information or the documentation for the router Getting to Know Your Wireless Router 17 v1 0 October 2007 Router Setup Manual 18 Getting to Know Your Wireless Router v1 0 October 2007 Help with Troubleshooting This section gives information about troubleshooting your router You can find help with the following problems e Common Things That Can Go Wrong e Basic Functions Are Not Working on page 20 e I Am Unable to Log In to the Router on page 21 e T
9. Know Your Wireless Router 3 v1 0 October 2007 Router Setup Manual Table 1 Status Light Descriptions continued Item Function Activity Description 5 LAN On green The LAN port is connected to a 100 Mbps device ae Blinking green Data is being transmitted at 100 Mbps Network On amber The LAN port has detected a link with a 10 Mbps device Blinking amber Data is being transmitted at 10 Mbps Off No link is detected on this LAN port Router Back Panel The rear panel of the WGR614v9 router contains the items in the list that follows the figure over wom Figure 3 The back of the router includes 1 AC power adapter outlet 2 Four local LAN 10 100 Mbps Ethernet ports for connecting the router to local computers 3 Internet WAN Ethernet port for connecting the router to a cable or DSL modem 4 Restore factory settings button 5 Wireless antenna 4 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual Bottom Label View the label on the bottom of the router to identify the serial number port connectors status lights and default login information UDMID u SPDy DJUJOJI DD u YWIOLIN Aq peubiseq DEFAULT ACCESS http www routerlogin net O user name admin password password Wireless G Router WGR614 v9 AAA O eO
10. atically through DHCP For help with this see the documentation for your computer or Related Documents on page 29 Verify whether the MAC address is needed Some cable modem services require you to use the MAC address of the computer registered on the account If this is the case in the Router MAC Address section of the Basic Settings screen select Use this Computer s MAC Address To save your settings click Apply Restart the network in the correct sequence Check the router status lights to verify correct router operation If the Power light does not turn solid green within 2 minutes after you turn the router on reset the router according to the instructions in Restoring the Default Password and Configuration Settings on page 28 Basic Functions Are Not Working After you turn on power to the router check these status lights 1 When power is first applied verify that the Power light is on a Make sure that the power cord is properly connected to your router and that the power supply adapter is properly connected to a functioning power outlet b Check that you are using the power adapter supplied by NETGEAR for this product If the error persists you have a hardware problem and should contact Technical Support 2 After a few seconds verify that the Test light is on indicating that the self test procedure is running 3 After approximately 30 seconds verify the following a The Test light has turned of
11. automatically takes care of this for you or refer to the documentation for your computer 2 Configure the router to use your Internet service see Accessing the Wireless Router after Installation on page 10 Connecting Your Router To connect your router 1 Connect the router the computer and the modem a Turn off your computer b Turn off and unplug the cable or ADSL broadband modem c Locate the Ethernet cable 1 that connects your computer to the modem Internet i M Bo Q Figure 5 d Disconnect the cable at the modem end only 2 Getting to Know Your Wireless Router 7 v1 0 October 2007 Router Setup Manual e Securely insert the free end of the cable 1 into a LAN port on the router such as LAN port 4 3 Figure 6 f Securely insert the yellow cable 5 that came with your router into the yellow Internet port of the router 4 and the other end into the modem 2 Figure 7 Your network cables are connected and you are ready to start your network 8 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual 2 Start your network in the correct sequence A Failure to start or restart your network in the correct sequence could prevent you from accessing the Internet a First plug in and turn on the cable or DSL modem Wait 2 minutes b Now plug the power adapter into your router and into a power outlet Wait 1 minute
12. be a provisioning problem with your ISP sq Unless you connect manually the router will not authenticate using PPPoE until EJ data is transmitted to the network Troubleshooting Internet Browsing If your router can obtain an IP address but your computer is unable to load any Web pages from the Internet check the following Your computer might not recognize any DNS server addresses Help with Troubleshooting 23 v1 0 October 2007 Router Setup Manual A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address when you configured the router restart your computer Alternatively you can configure your computer manually with DNS addresses as explained in the documentation for your computer e Your computer might not have the router configured as its default gateway Restart the computer and verify that the router address 192 168 1 1 is listed by your computer as the default gateway address The factory default router address is 192 168 1 1 However if the router detects a conflict with the address it gets from your modem it automatically picks a different address for itself In this case you can log in to the router using www routerlogin net to verify its LAN IP address Select LAN IP Setup under Advanced on the main menu Ta
13. ble to obtain an IP address by DHCP from the router Getting to Know Your Wireless Router 15 v1 0 October 2007 Router Setup Manual Implementing Appropriate Wireless Security A Indoors computers can connect over 802 11g wireless networks at a range of over 300 feet Such distances can allow others outside your immediate area to access your network Unlike wired network data your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter For this reason use the security features of your wireless equipment The router provides highly effective security features which are covered in detail in the Reference Manual that is available from a link on the Resource CD as well as a link in the main menu of your router Follow the instructions in this manual and in the router help screens to implement the security features appropriate to your needs To enable wireless security 1 Log in to the router see Accessing the Wireless Router after Installation on page 10 2 Select Wireless Settings under Setup on the main menu 3 Select a security option None Not recommended WEP This provides security compatible with my equipment not recommended as reliable WPA PSK TKIP This provides the most reliable security compatible with my equipment WPA2 PSK AES This provides the most reliable security compatible with my equipment WPA PSK TK
14. defaults use what you have set up If you have problems logging in see I Am Unable to Log In to the Router on page 21 SN To view support information or the Reference Manual for the router click Knowledge Base or Documentation under Web Support on the main menu Getting to Know Your Wireless Router 11 v1 0 October 2007 Router Setup Manual Updating Your Firmware NETGEAR is always improving the operability and features included with your router To make it easy for you to receive the best most up to date features of your router NETGEAR provides a variety of methods for updating your product The Smart Wizard installation assistant lets you check for and install updates as part of the setup activity The router includes an update feature that lets you check for and install updates You must be logged in to the router to use this feature If these options are selected the default settings each time you log in your router will check for new firmware Check for Updated Firmware Upon Log in the Firmware Update screen Check for New Version Upon Log in on the Router Upgrade screen To disable this feature deselect the check boxes To update firmware after you have set up your router de 2 Log in to the router see Accessing the Wireless Router after Installation on page 10 The Thank You window and the Firmware Update Assistant screen display ETGEAR WILLARD sueter manager hna Mir s
15. efault Configuration Settings This section provides factory default settings and technical specifications for the WGR614v9 Wireless G Router Table 2 Wireless Router Default Configuration Settings Feature Default Setting Network Protocol and Standards Compatibility Data and Routing Protocols TCP IP DHCP PPPoE PPTP Bigpond Dynamic DNS and UPnP Power Adapter North America 120V 60 Hz input United Kingdom Australia 240V 50 Hz input Europe 230V 50 Hz input Japan 100V 50 60 Hz input All regions output 12 V DC 1 0A output Physical Specifications Dimensions 1 1 x 6 89 x 4 68 28 x 175 x 119 mm Weight 0 26 kg 0 57 lb Environmental Specifications Operating temperature 0 to 40 C 322 to 1042 F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions Meets requirements of FCC Part 15 EN 301489 EN 60950 CE LVD Default Configuration v1 0 October 2007 27 Router Setup Manual Table 2 Wireless Router Default Configuration Settings continued Feature Default Setting Interface Specifications LAN 10BASE T or 100BASE Tx RJ 45 WAN 10BASE T or 100BASE Tx RJ 45 Restoring the Default Password and Configuration Settings You can restore the factory default configuration settings that reset the r
16. ered against the firmware version shown on your Router Status screen If the version on the NETGEAR website is more recent click the version number Then click Right click and Save to Download and save the file to a location on your hard disk Follow the procedure in To install the updated firmware to your router on page 13 to complete the update process If you are unable to successfully update using these methods refer to the online Reference Manual for more information The Reference Manual is available through the Documentation link on the router main menu or through a link on the Resource CD Setting Up and Testing Basic Wireless Connectivity Follow these instructions to set up and test basic wireless connectivity Once you have established basic wireless connectivity you can enable security settings appropriate to your needs To set up and test basic wireless connectivity 1 Log in to the router see Accessing the Wireless Router after Installation on page 10 If your router is set to automatically check for firmware updates the default lt setting each time you log in your router it will check for new firmware If you wish to turn off this feature deselect one of the following e Check for Updated Firmware Upon Log in on the Firmware Update screen e Check for New Version Upon Log in on the Router Upgrade screen To display the Setup Wizard select Setup Wizard on the main me
17. f b The LAN port lights are lit for any local ports that are connected c The Internet port is connected and its light is lit d The Wireless port light is lit 20 Help with Troubleshooting v1 0 October 2007 Router Setup Manual If a port s light is lit a link has been established to the connected device If a LAN port is connected to a 100 Mbps device verify that the port s light is green If the port is 10 Mbps the light is amber For more information about the status lights see Router Front Panel on page 3 If the Test light never turns on or stays on When the router is turned on the Test light turns on for about 30 seconds and then turns off If the Test light does not turn on or stays on the router has a problem 1 Ifall lights including the Test light are still on one minute after powering up turn the power off and back on to see if the router recovers 2 Clear the router s configuration to factory defaults This will set the router s IP address to 192 168 1 1 This procedure is explained in Restoring the Default Password and Configuration Settings on page 28 If the error persists you have a hardware problem and should contact Technical Support If the LAN or Internet port lights are not on when the Ethernet connection is made 1 Make sure that the Ethernet cable connections are secure at the router and at the computer 2 Make sure that power is turned on to the connected compute
18. g the sides of your router 2 Select an area suitable for installation near an AC power outlet and accessible to the Ethernet cables for your wired computers 3 Set up your router by doing one of the following e Place it in a vertical position by inserting the router into the supplied snap on stand not shown e Place it in a horizontal position as shown in Figure 1 Figure 1 2 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual N Router Front Panel 1 2 3 4 5 Figure 2 You can use the status lights on the front of the router to verify various conditions Table 1 Status Light Descriptions Item Function Activity Description 1 Power On Power is supplied to the router Blinking The firmware is corrupt and the router is in rescue mode running TFTP server You can use TFTP client to upload valid firmware Off Power is not supplied to the router 2 Test On The system is initializing Blinking Firmware is upgrading or restoring to factory default settings Off The system is ready and running 3 Wireless On Indicates that the wireless router radio is enabled Off The wireless router radio is disabled 4 Internet On amber The Ethernet cable is connected but the router has not gotten an Internet address On green The router has an Internet address Blinking Data is being communicated through the Internet port Getting to
19. he Internet Service Connection Is Not Working on page 22 e Testing the Path from a PC to Your Router on page 24 e Testing the Path from a PC to the Internet on page 25 Basic Troubleshooting Here are some tips for correcting simple problems you might have Common Things That Can Go Wrong Verify that you do not have these common problems Be sure to always start your network in this sequence 1 Turn off and unplug the modem from its power outlet and turn off the router and computer 2 Turn on the modem and wait 2 minutes 3 Turn on the router and wait 1 minute 4 Turn on the computer Make sure that the Ethernet cables are securely plugged in 1 Verify that the Internet status light on the router is lit if the Ethernet cable to the router from the modem is plugged in securely and the modem and router are both turned on see Router Front Panel on page 3 2 Verify that for each powered on computer connected to the router with a securely plugged in Ethernet cable the corresponding router LAN port status light is lit see Router Front Panel Help with Troubleshooting 19 v1 0 October 2007 Router Setup Manual on page 3 The label on the bottom of the router identifies the number of each LAN port see Bottom Label on page 5 Make sure that the network settings of the computer are correct 1 Verify that your LAN connected computers are configured to obtain an IP address autom
20. ications Product Registration Support and Documeniation Register your product at http www NETGEAR com register You must register before you can use our telephone support service Product updates and Web support are always available by going to http www netgear com support Setup documentation is available on the CD on the support website and on the documentation website When the router is connected to the Internet click the KnowledgeBase link to view support information or click the Documentation link to view the online Reference Manual for this router Maximum Wireless Signal Rate Derived from IEEE Standard 802 11 Specifications Actual data throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Federal Communications Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular
21. is green or blinking green If your Internet light is green or blinking green then you have a good Internet connection and your wiring is correct 3 Wireless router Internet light blinking amber If your Internet light is blinking amber then your router is attempting to make an Internet connection with the service provider The light should turn green within several minutes If it does not check the Internet connection on the modem 4 Wireless router Internet light off If the Internet light is off verify that the Ethernet cable is securely connected between the cable or ADSL modem and that both the modem and router are turned on Obtaining an Internet IP Address If your router is unable to access the Internet and your Internet light is amber or blinking amber check the router to see if it is able to get an Internet IP address from your service provider Unless you have a static IP address your router automatically requests an IP address from your service provider To check the Internet IP address from the browser interface 1 Log in to the router 2 Select Router Status under Maintenance on the main menu to check that an IP address is shown for the Internet port If 0 0 0 0 is shown your router has not obtained an IP address from your service provider If your router is unable to obtain an IP address from the your service provider the problem might be one of the following e Your service provider might require a login As
22. k your service provider whether they require PPP over Ethernet PPPoE login 22 Help with Troubleshooting v1 0 October 2007 Router Setup Manual The service name user name and password might be set incorrectly See Troubleshooting PPPoE Your service provider might check for your computer s host name Assign the computer host name of your ISP account to the router in the Basic Settings screen Your service provider allows only one Ethernet MAC address to connect to Internet and might check for your computer s MAC address In this case do one of the following Inform your service provider that you have bought a new network device and ask them to use the router s MAC address Configure your router to spoof your computer s MAC address This can be done in the Basic Settings screen Refer to the online help which you can access from the router main menu Troubleshooting PPPoE To troubleshoot a PPPoE connection de 2 3 4 5 Log in to the router Select Router Status under Maintenance on the main menu Click the Connection Status button If all the steps indicate OK then your PPPoE connection is up and working If any of the steps indicate Failed you can attempt to reconnect by clicking Connect The router will continue to attempt to connect indefinitely If you cannot connect after several minutes you might be using an incorrect service name user name or password There also might
23. ke note of the LAN TCP IP setup IP address which should match the default gateway IP address on your computer Troubleshooting Connectivity Using the Ping Utility Most computers and routers have a diagnostic utility called ping that sends an request to a target device The device then replies The ping utility makes it easy to troubleshoot a network This section includes advanced troubleshooting techniques Testing the Path from a PC to Your Router You can ping the router to verify that the LAN path from your computer to your router is set up correctly 1 From the Windows toolbar click Start and select Run 6 In the field provided type Ping followed by the address of the router as in this example ping www routerlogin net 7 Click OK You should see a message like this one Pinging 192 168 1 1 with 32 bytes of data 24 Help with Troubleshooting v1 0 October 2007 Router Setup Manual If the path is working you see this message Reply from 192 168 1 1 bytes 32 time NN ms TTL xxx If the path is not working you see one of these messages Request timed out Ping request could not find host www routerlogin net Please check the name and try again If the path is not functioning correctly you could have one of the following problems e Wrong physical connections Make sure the LAN port light is on If the light is off follow the instructions in Basic Functions Are Not Working on page
24. n a browser window and log in to the router to complete your wireless setup If you installed using the Resource CD you still need to log in to the router any time you wish to change settings To access the router using its login name and password 1 Type http www routerlogin net in the address field of your browser and then press Enter http www routerlogin net i Figure 9 your browser then pressing Enter http www routerlogin net http www routerlogin com e http 192 168 1 1 E O Connect to the router by typing any one of these three URLs in the address field of 10 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual A login window similar to the one shown in Figure 10 displays Connect to www routerlogin com E Fq NETGEAR WGR614v9 User name 6 Password ClRemember my password Figure 10 2 When prompted enter admin for the router user name and password for the router password both in lowercase letters For security reasons the router has its own user name and password The router user name and password are not the same as any other user name or password you might use to log in to your Internet connection The router will display its home page If there is no activity or you do not log out the router will automatically log you out after 5 minutes of inactivity 3 Ifyou later change the user name and password from the
25. nu 14 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual Setup Wizard The Smart Setup Wizard Can Detect The Type Of Internet Connection That You Have Do You Want The Smart Setup Wizard To Try And Detect The Connection Type Now O Yas No Want To Configure The Router Myself Figure 12 Do one of the following e Click Yes The wizard then guides you through your basic settings continue with step 8 e Click No I Want To Configure the Router Myself and then continue with the next step Select Wireless Settings under Setup on the main menu Note that the default SSID service set identification key is NETGEAR The SSID of any wireless adapters must match the SSID you configure in the router If they do not match you will not get a wireless connection Select the region in which the wireless interface will operate To save your changes click Apply If you are configuring the router from a wireless computer and you change the gt router s SSID channel or security settings you will lose your wireless connection when you click Apply You must then change the wireless settings of your computer to match the router s new settings Configure and test your computers for wireless connectivity Program the wireless adapter of your computers to have the same wireless network name SSID as the router Check that they have a wireless link and are a
26. omates many of the steps and verifies that necessary conditions exist and that steps you perform have been successfully completed This option requires a PC running Microsoft Windows e Manual setup This option is best if you cannot use the wizard on the CD are replacing an existing router or are technically knowledgeable Follow the instructions in this manual to set up your router Use the setup option that best suits you Smart Wizard Setup The wizard setup process takes about 20 minutes to complete 1 Insert the NETGEAR CD into a Windows PC The CD automatically starts and detects the language that you are using on your PC Accept the language option or change to a different language If the CD does not automatically start browse the CD and double click Autorun Be sure to double click the Autorun file that begins with an uppercase A 2 When the Welcome screen displays click Setup to start the Smart Wizard Follow the wizard instructions 6 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual Manual Setup There are two steps to setting up your router 1 Connect the router to the ADSL or cable modem and connect a computer to the router see Connecting Your Router Your computer has to be set to automatically get its TCP IP network settings from gt the router through DHCP This is usually the case If you are unsure about this use the wizard on the CD which
27. outer s user name to admin the password to password and the IP address to 192 168 1 1 A This procedure will erase all the current configuration settings and restore the factory defaults To restore the factory default configuration settings 1 Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings button located on the rear panel of the router for about 20 seconds until the Test light begins to blink see Router Back Panel on page 4 2 Release the restore factory settings button and wait for the router to restart and for the Test light to turn off The factory default settings will be restored so that you can access the router from your Web browser using the factory defaults 28 Default Configuration v1 0 October 2007 Related Documents This table provides links to reference documents that you can use to gain a more complete understanding of the technologies used in your NETGEAR product Table 3 Reference Documents Document Link TCP IP Networking Basics http documentation netgear com reference enu tcpip index htm Preparing Your Network http documentation netgear com reference enu wsdhcp index htm Glossary http documentation netgear com reference enu glossary index htm Related Documents 29 v1 0 October 2007 Router Setup Manual 30 v1 0 October 2007 Related Documents Registration and Certif
28. r 3 Make sure that you are using Ethernet cables like the cable that was supplied with the router Am Unable to Log In to the Router If you are unable to log in to the router check the following e Ifyou are using an Ethernet connected computer check the Ethernet connection between the computer and the router as described in the previous section Make sure that you are using the correct login information The factory default login name is admin and the password is password Make sure that Caps Lock is off when you enter this information Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure that the Java applet is loaded Try closing the browser and starting it again Help with Troubleshooting 21 v1 0 October 2007 Router Setup Manual The Internet Service Connection Is Not Working If your router is unable to access the Internet check that the Internet connection is working and then check that the router can get an Internet address Check that the Internet connection is working 1 Internet connection First verify that your cable or ADSL modem has a successful connection The cable or ADSL modem status lights indicate if the modem connection is successful or not Check your modem documentation or call your Internet Service Provider for help with verifying that the modem has a successful connection 2 Wireless router Internet light
29. s A Checking fer Femaate Updates Figure 11 The router checks the NETGEAR database for a new firmware image file If no new firmware version is available the message No New Firmware Version Available displays If you 12 Getting to Know Your Wireless Router v1 0 October 2007 Router Setup Manual select Cancel you can check for new firmware later see To manually check for new router firmware on page 13 3 If new firmware is available and you want to download it click Yes and save the file to a location on your hard disk Usually the firmware image is an img or chk file and does not need to be decompressed before you can use it to update your router If however the file is a zip file then the image is compressed and must be unzipped before you can use the file On Windows machines you can use the WinZip utility to unzip the file To install the updated firmware to your router 1 Ifthe Firmware Update screen does not display automatically select Router Upgrade under Maintenance on the main menu The Router Upgrade screen then displays 2 Click Browse and locate the unzipped firmware image that you downloaded to your PC the file ends in img or chk 3 Once you have selected the file click Upload to send the software to the router The upload process takes several minutes When the software upload process is complete the router restarts Do not try to go online turn off the

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