MC165A-R2 Manual
Contents
1. NOTICE The Industry Canada IC label identifies certified equipment This certification means that the equipment meets telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by a user to this equipment or equipment malfunctions may give the telephone communications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electrical inspection authority or electrician as appropriate NOTICE The R2. Phones with Volume Controls Pay phones with volume controls are frequently located in airports If the volume control is set too loud your modem can become overloaded Simply avoid using the switch on these pay phones to avoid this problem The volume control on any office phone should be set to normal level High Speed Modems If line conditions will not support high data rates and you re having problems establishing a connection force your modem to connect at a slower rate such as 2400 or 1200 bps This is normally done through your communications software Error Correction For the best performance use modems with error correction features They will remove occasional data errors caused by noise or poor line conditions GLOBAL TELECONNECT KIT Figure 16 Positions to Keep the Phone Coupler II Free From Noise and Vibration PHONE COUPLER Manual Dialing and Modem Configuration Cellular telephones and some pay rotary dial international and digital or PBX telephone systems will not accept the dialing tones produced by your modem If your modem won t dial automatically or you are using one of the phone types listed above simply follow the procedures below 1 Look for a manual dialing feature in your communications software When you select the manual dialing feature your software will lead you through the dialing Remember to get a new dial tone before dialing 2 If your software doesn t have a manu
3. 6 0600 050909 00 8 0500505 tes x 2 05020505 0055 9 04050060000 5 00000009 1 5 5 02005 0100090 8 090909 TSS 9000009 9 000000 K x 0900090509 8 9 9 0902090909095 A 9 ox 09050905 X 65 09090905 50595 0 5 le 090905 0900050505 0600000000 090 090905050 S 2000900000009 009000 eo 60600005 O0 8 50600060000 SESS 0900090 0000000009090 000906 09000909 5 05 S S 90000090905 0 le 05 8 005060009 x 5050090 905090505 09600000000 Sa 009090909 0060060605 VELCRO STRIP TO SECURE PHONE COUPLER II Figure 2 The Global Teleconnect Kit Carrying Case CHAPTER 2 Components 2 3 Phone Coupler The Phone Coupler II is a high speed modem coupler With it the modem in your portable computer can connect to virtually any wired in telephone where no direct access is otherwise available to the telephone line for example at a pay phone or with most cellular phones When properly installed and used the Phone Coupler II supports modem fax or data transmissions at transfer rates up to 14 400 bps Speed may vary depending on your type of modem telephone line conditions and the type of communications software used Transmission type and transfer rate are set by your modem and communications software not by the Phone Coupler II MERLIN 9 VOLT a ALKALINE BATTERY Figure 3 Phone Coupler II GLOBAL TELECONNECT KIT The Phone
4. may have been reversed While this will not affect your ability to connect the maximum connection speed may be impaired by such a line To correct the reversed polarity use the polarity reversing adapter shown below and test the line again CJ Figure 10 Correcting the Reversed Polarity Condition Yellow LED Phone Coupler Specifications Supported Telephone Types Rotary or pushbutton with standard or European handset carbon granular or electronic microphone Operation Full or half duplex Data Fax Rate Up to 14 400 bps using V 42 bis error correction data compression Communication Line Standard telephone lines PSTN Switches 3 position signal level allows adjustment for various U S and foreign telephones On Off Switching Automatic power on only during transmission Connectors 1 RJ 11 jack to connect to modem Battery Life 50 hours of continuous use Temperature Operating 40 to 100 F 4 4 to 37 8 C Storage 0 to 150 F 17 8 to 65 6 C Power 9V battery optional DC adapter for fixed use Size 7 7 H x 2 W x 2 2 D 19 6 x 5 1 x 5 6 cm Weight 0 6 Ib 0 3 kg GLOBAL TELECONNECT KIT Introduction Overview The Phone Coupler is a high speed acoustic coupler that connects your modem to virtually any telephone With it you can send and receive faxes transmit data check your email or access on line services from your portable or notebook computer wherever you go Using adv
5. to be confused with baud The computer program that controls your modem It issues commands for dialing sending and receiving data etc Direct Current An electric current that flows in one direction only A telephone imaging device or the copy it produces A unit of frequency same as cycles per second A receptacle connector into which a plug is inserted Contraction for MOdulator DEModulator A device that allows digital computers to communicate with each other via normal telephone lines PHONE COUPLER II Modular line cord A US standard RJ 11 4 conductor cable with modular plastic clip type plugs on each end that connect the phone or modem jack to the wall jack Plug A cable end connector that is inserted into a jack RJ 11 A standard for US modular clip type plastic plugs and jacks used to connect telephones and modems to the wall receptacle BLACK BOX Copyright 1998 Black Box Corporation All rights reserved 1000 Park Drive Lawrence 15055 1018 724 746 5500 Fax 724 746 0746
6. Coupler should fit snugly on the telephone headset earpiece to small coupler pickup and mouthpiece to large coupler speaker so that no outside noise will be transmitted During fax or data transmission the Coupler converts the output signal from your modem into audible tones which the handset microphone picks up Similarly during fax or data reception the Coupler converts audible tones from the handset earpiece into signals that the modem understands For the best transmission and reception results the Coupler has a three position slide switch that adjusts to compensate for varying audio levels found on phone systems throughout the world The Coupler is powered by a self contained 9 volt alkaline battery supplied The unit comes with its own zippered carrying case which has a Velcro strip to attach to the inside of the Global Teleconnector Kit s carrying case In addition an AT amp T Merlin handset adapter disk is supplied This disk adapts the wedge shaped handset mouthpiece of the Merlin telephones to the Phone Coupler s speaker For specific information about the Phone Coupler Il refer to pages 32 through 47 2 4 International Power Plug Adapters The various power plug adapters included in your Kit are pictured in this section Read the information to the right of each illustration to determine which adapter is right for your particular application Once you ve established which adapter you ll be using read Section 3 1 Wh
7. II s speaker to allow use of the Merlin handset See Figure 15 GLOBAL TELECONNECT KIT Figure 14 Securing the Two Units t f 8 Figure 15 Using an Adapter Disk PHONE COUPLER II 3 At this point your communications software should be loaded and ready to dial To ensure that you get a new dial tone depress the phone hook hang up the phone for approximately 3 seconds and then release NOTE If your modem fails to communicate or you receive messages such as no dial tone or no carrier see pages 41 through 43 Tips for Better Performance Carbon Granule Microphones Many older phones pay phones and rotary dial phones use an old style of microphone made of carbon granules This microphone can be identified by the round shape of the mouthpiece on the telephone handset Gently tap any phone handset with a carbon granule microphone against a hard surface to loosen the granules before connecting the Phone Coupler II If you re unsure of the microphone type tap the handset anyway this will not harm the phone Avoid Noise and Vibration When possible isolate the Phone Coupler from noise and vibration See the diagrams on the next page Quiet areas provide for better communications In general if the phone you are using is not suitable for a normal conversation because of external noise or poor line conditions use a different phone Also avoid placing the phone near your keyboard or a printer
8. Rwanda Saint Martin Saint Pierre and Miquelon Uruguay Vanuatu Venda Vietnam Virgin Islands UK Virgin Islands USA Wales Walvis Bay Yemen Zaire Zambia Zanzibar Zimbabwe Sardinia Saudi Arabia Senegal Sicily Sinai Slovak Republic Somalia Syria Tahiti Togo Tunisia Vietnam Wallis and Futuna GLOBAL TELECONNECT KIT The Italy Turkey Adapter can also be used in these countries Ethiopia San Marino Sicily Italy Sardinia Sudan The Japan Adapter can also be used in these countries Japan Okinawa Taiwan The German Adapter can also be used in these countries Austria Germany Liechtenstein Modem Defender FEDERAL COMMUNICATIONS COMMISSION PART 68 REQUIREMENTS This equipment complies with Part 68 of the FCC Rules On the bottom of this equipment is a label that contains among other information the FCC Registration Number and Ringer Equivalence Number REN for this equipment You must upon request provide this information to your telephone company This equipment uses RJ 11 jacks An FCC compliant telephone cord and modular plug are provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The REN is useful to determine the quality of devices you may connect to your telephone line and still have all those devices ring when your telepho
9. Using a Telephone Adapter tenet rete treten 18 3 3 Other Countries the Adapters Work 20 MODEM DEFENDER ota oia 23 CATIONS A TC 25 26 0 28 Using the Modem Defender to Test an Unknown Line 28 Using the Modem Defender I Tax Impulse Filtering Feature 30 Using the Modem Defender in the United Kingdom 31 Correcting the Reversed Polarity Yellow LED Condition 31 PHONE COUPLER 32 Ca NONS ansni ea E An ETERS 33 34 deua p iia 34 Whats od DRE 34 The Phone Coupler Dried rhe enitn 34 A 36 Installing Replacing the Battery 36 Installing the Coupler re ctore oe E eroe ono ERR reges 37 Tips for Better Performance tree then 39 Manual Dialing and Modem Configuration see 41 Troubles HOO tiie 2 32 50 EP 41 A 46 GLOBAL TELECONNECT KIT 1 Introduction 1 1 Overview The Global Teleconnect Kit gives you the power to connect your portable computer and modem worldwide This Kit contains essential connectivity tools plus the most popular international power plug and telephone adapters A durable nylon carrying case with a protective pocket for a PCMCIA modem card and room for ad
10. a BLACK BOX MC165A R2 Global Teleconnect Kit CUSTOMER Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 SUPPORT FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 INFORMATION Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Web site www blackbox com E mail info blackbox com FCC STATEMENT FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus does not exceed the Class A limits f
11. accepts 2 prong power plugs from the US Great Britain and Europe It plugs into polarized 2 bladed power receptacles used in Australia New Zealand Fiji and China 3 to 1 Power Tap This adapter plugs into a polarized or non polarized 3 prong grounded US power receptacle to provide power to up to three US power cords CHAPTER 2 Components 2 5 International Telephone Adapters The various telephone adapters included in your Kit are pictured on the next page Study each illustration carefully to determine which adapter is right for your particular application Once you ve established which adapter you ll be using read Section 3 2 When Using a Telephone Adapter it contains important application notes Modular Adapters GLOBAL TELECONNECT KIT Polarity Reversing Adapter Illustration of the sticker on the side of the adapter The adapter itself has two RJ 11 connectors This adapter accepts a US RJ 11 modular cord plug at both ends and is used to switch the polarity of the two connectors on each line Used with the Modem Defender this adapter corrects the reverse polarity condition indicated by the Yellow warning light on the Modem Defender Inline Adapter 8 e _____________ Illustration of the sticker on the side of the adapter The adapter itself has two RJ 11 connectors This adapter accepts a US RJ 11 modular cord plug at each end and connects them toget
12. al dialing feature you can still dial for your modem however you must give the modem additional information Instruct your modem to ignore dial tone detection This feature will most likely be found in your software s modem setup menu Go to step 3 e If your software doesn t have an ignore dial tone detection feature you must invoke the ATX3 command which will instruct the modem to ignore the dial tone Look for the box or command line labeled initialization string command or dialing string command Insert X3 immediately after AT in the command line See the table on the next page for examples Once you ve entered the necessary initialization string or command save the configuration and restart your communications software to make the changes take effect Now you are ready to dial manually GLOBAL TELECONNECT KIT the characters ATD A field to enter a modem initialization string and the characters AT do not appear in any dialing field described above modem initialization string phone number If your software has Then change the To A phone number to dial that includes phone number ATX3DT1 the characters ATD A separate dialing prefix and phone dialing prefix ATX3DT number or a dialing prefix that includes phone number 1 add characters X3 to the end of the existing modem initial ization string 1 additional prefixes or strings A separate dialing prefix wit
13. anced signal processing technology the Phone Coupler can interface with the telephone system when no direct connection is available Communicate over pay cellular hotel digital PBX and international telephones up to 14 400 bps The actual speed may vary depending on the telephone modem line conditions and communications software What s Included Your Phone Coupler package should contain the following items If any of these items are missing please contact your supplier Phone Coupler II e 9 Volt alkaline battery e This user s manual Adapter disk for square handset mouthpiece on AT amp T Merlin phones The Phone Coupler The diagram on the next page Figure 11 explains the various parts of the Coupler Refer to this diagram before attempting to use your Phone Coupler IL PHONE COUPLER Securing Band Fastens unit to the telephone handset RJ 11 Modular Plug Plug into the LINE jack of the modem Microphone Place against the ear piece of the telephone handset Speaker Place against the mouthpiece of the telephone handset Signal Level Switch Adjusts signal level to suit the om telephone line condition and Power Indicator Light flashes once when the type of telephone you are modem want to dial If the using Position 1 shown li h ight flashes continuously or Works bast for most not at all replace the telephones battery Figure 11 Parts of t
14. derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando A El cable de poder o el contacto ha sido da ado u B Objectos han ca do o l quido ha sido derramado dentro del aparato o C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada GLOBAL TELECONNECT KIT TRADEMARKS USED IN THIS MANUAL AT amp T and Merlin are registered trademarks of American Telephone and Telegraph Company Velcro is a registered trademark of Velcro USA Inc Duracell is a registered trademark of P R Mallory CrossTalk is a registered trademark of Digital Communications Associates Inc ProComm is a registered trademark of DATASTORM TECHNOLOGIES INC Any trademarks mentioned in this manual are acknowledged to be the property of the trademark owners CONTENTS Contents Chapter Page ls TnToduc HOi eE 6 0 6 1 2 Whats Incl ded uc eroe EE eleg ex E veo Ye crei dde 6 2 6 TS acier tereti ea ires te ti lea ee 8 2 1 Standard Tools and Accessories 8 10 2 2 Phone Coupler Ib oue niet rm RETETE TAS 11 2 4 International Power Plug Adapters eese 12 2 5 International Telephone Adapters esee 15 e OEA m 18 3 1 When Using Power Adapter ais 18 5 2 When
15. ditional accessories is also included As you use your new adapters please keep the following precautions in mind Being able to connect physically to a power outlet is only one consideration when connecting to a foreign power source Be sure you know what type of power is present at a wall receptacle before connecting your portable computer NEVER connect any computer or electrical appliance designed to use only AC power to DC power or severe damage will result 1 2 What s Included Your Global Teleconnect Kit should contain the following items If any of these items are missing please contact your supplier Standard Tools and Accessories Global Teleconnect Kit Carrying Case Phillips Screwdriver Flashlight with Magnifier Compact Printer Cable 3 ft 0 9 m Retractable RJ 11 Cord Modem Defender e 5 RJ 11 Adapter Cord CHAPTER 1 Introduction Phone Coupler II High Speed Modem Coupler Nylon Case 9 Volt Alkaline Battery Merlin Handset Adapter International Power Adapters GB Africa Hong Kong Europe Middle East Great Britain North South America Australia New Zealand e 3 to 1 Power Tap US 3 to 2 Prong Ground US International Phone Adapters French Modular German F N Universal Adapter Inline Adapter UK Inline Adapter BT 431A Type Line Switching Adapter Modular T Adapter US Polarity Reversing Adapter Japan Modem Adapt
16. en Using a Power Adapter it contains important safety information 3 to 2 Prong Grounding Adapter Used to provide a ground connection when connecting to a 2 prong un grounded receptacle qe Caution The loop at the bottom of this a adapter must always be screwed to a b grounded wall receptacle Electronic uU equipment that comes with a 3 prong power plug requires grounding for safety purposes GB Africa Hong Kong Singapore Adapter This adapter accepts 2 or 3 prong power plugs from the US and Europe It plugs into 3 prong grounded power receptacles found in Great Britain Africa Hong Kong Ireland and Singapore Europe Asia Middle East Africa Adapter This adapter accepts 2 prong power plugs from the US and Great Britain It plugs into 2 prong power receptacles found in Europe Asia the Middle East parts of Africa and the Caribbean Great Britain certain areas Adapter This adapter accepts 2 prong power plugs from the US and Europe It plugs into 2 prong power receptacles found in certain areas of Great Britain North and South America Caribbean Japan Adapter This adapter accepts polarized 2 prong power plugs from the US and other North and South American countries It plugs into non polarized 2 bladed power receptacles used in North and South America the Caribbean and Japan Australia New Zealand Fiji China Adapter This adapter
17. er e Italy Turkey Modular Adapter GLOBAL TELECONNECT KIT 2 Components This chapter gives you an in depth look at the uses for the various components of the Global Teleconnect Kit 2 1 Standard Tools and Accessories Component Use O Phillips Screwdriver Attaching or removing computer covers cable connectors etc Hand Held Flashlight w Magnifier Examining hard to see objects Compact Printer Cable Connects the printer to the computer s printer port The cable is 3 feet 0 9 m long Modem Defender telephone line tester that protects your computer s modem from unsafe telephone lines See the Modem Defender manual starting on page 22 for more information Retractable RJ 11 Cord Not pictured 5 RJ 11 Adapter Cord Not pictured CHAPTER 2 Components TTD ni Figure 1 Standard Tools and Accessories GLOBAL TELECONNECT KIT 2 2 Carrying Case The Global Teleconnector Kit carrying case is constructed of heavy duty nylon The case about the size of a shaving kit approximately 2 H x 10 W x 8 D 2 1 x 25 4 x 20 3 cm is specifically designed to accommodate all of the accessories in the Teleconnector Kit and allows additional room for some of your own favorite tools TOOLS amp OPTIONAL ACCESSORIES ADAPTERS POCKETS SUITABLE POCKET FOR PCMCIA MODEM CARD PHONE COUPLER II MODEM COUPLER 4 SN D D 00000560000005060909090004 SRS
18. er II s sensitivity to the signal coming from the phone line Switch position X boosts the signal sent to the phone lines If your modem is not operating properly when the switch is in position 1 it may be necessary to try the other two switch positions before it works Troubleshooting Before proceeding verify that your modem works properly when directly connected to the phone line without the Phone Coupler II Then do the following e Check for dead or weak battery by replacing the existing battery Make sure the Phone Coupler II is correctly attached to the telephone handset e Verify correct communications software setup Minimize external noise and vibration If the Phone Coupler II still does not work try the next suggestions 1 By far the most common connection failures are the result of improper dialing To determine if the problem is dialing related listen to your modem speaker while dialing If you can hear the telephone line ringing the other modem answering and the tones from the other modem then you have dialed correctly If not you may receive messages on your screen such as no dial tone busy no carrier or voice call detected These messages indicate a dialing problem Read pages 41 through 43 and follow the procedures carefully 2 If the other modem answers but the modems fail to connect likely causes for the problem are Signal Level Switch Position Retry using a different s
19. er Republic South Korea Kuwait Laos Lebanon Lesotho Liberia Libya Macao Macedonia Malawi Malaysia Maldives Malta Isle of Man Mauritius Melilla Mexico Micronesia Montserrat Mozambique Myanmar Nauru Nepal Netherlands New Hebrides New Zealand Norway Oman Pakistan Panama Papau New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Sabah CHAPTER 3 Operation Saint Kitts and Nevis Saint Lucia Saint Vincent and Grenadines San Marino Sao Tome e Principe Sarawak Sardinia Saudi Arabia Scotland Seychelles Sharjah Sicily Sierra Leone Sinai Singapore South Africa Spain Sri Lanka Sudan Sulawesi Sumatra Swaziland Sweden Syria Taiwan Tanzania Thailand Tibet Tokelau Transkei Trinidad and Tobago Turkey Turks and Caicos Islands Uganda United Arab Emirates United Kingdom United States of America The French Adapter can also be used in these countries Algeria Benin Bhutan Brazil Burkina Faso Cameroon Chad Channel Islands Comoro Islands Congo Corsica Cote D Ivoire Czech Republic Djibouti Egypt Equatorial Guinea France French Antilles French Guiana French Polynesia Gabon Gambia Grenadines Guadeloupe Guernsey Italy Ivory Coast Jersey Kashmir Leeward Islands Madagascar Mali Martinique Mauritania Mauritius Micronesia Monaco Morocco New Caledonia Niger Pakistan Reunion Rhodesia
20. er two wires to the outer two wires in both directions and should be used to correct this problem Use this adapter if it appears that the line is not active It may be that the modem is trying to connect using Line 1 which may be a dead line and the active line is the line you are not connected to 2 Use the Modular T Adapter to connect both a modem and a telephone to a US RJ 11 wall jack as seen in Figure 4 MODULAR TADAPTER Figure 4 Connecting a Modem and a Phone with the Modular T Adapter GLOBAL TELECONNECT KIT 3 3 Other Countries the Adapters Work In The US to UK Modular Inline Adapter BT 431A Type can also be used in these countries Abu Dhabi Ajman American Samoa Andaman amp Nicobar Islands Andorra Angola Anguilla Antigua and Barbuda Argentina Aruba Australia Azores Bahrain Bahamas Bangladesh Barbados Belarus Belgium Belize Bolivia Bosnia Herzegovina Botswana Brunei Cambodia Canada Canary Islands Cayman Islands Celebes Channel Islands Chile China Ciskei Columbia Corsica Costa Rica Cuba Cyprus Denmark Dominica Dominican Republic Dubai Ecuador Egypt El Salvador Eritrea Falkland Islands France Fujairah Gambia Germany Ghana Gibraltar Greece Grenada Guam Guatemala Guernsey Guinea Guinea Bisseau Guyana Haiti Honduras Hong Kong Iceland India Indonesia Ireland Israel Italy Jamaica Japan Java Jersey Jordan Kalimantan Kashmir Kenya Khm
21. f the Modem Defender and use your modem as you normally would 5 Ifyou are having trouble connecting try dialing out with a standard analog phone if one is available A green light on the Modem Defender means that the line is not dangerous but it does not guarantee that it is a standard analog phone line It may be a digital PBX line that happens to have the correct voltage and current characteristics to resemble a standard telephone line Lack of a dial tone while using a standard phone will confirm this MODEM DEFENDER Table 1 Test results Green Yellow Meaning Off Off Off No lights either a dead inactive line a low voltage digital system or an extremely high current line which has blown the Modem Defender s self resetting fuse Wait 30 seconds and test again If you see a quick flash of one or more lights and then nothing this is an extremely dangerous line Do NOT connect your modem However if you get no lights at all use the line switching adapter to check the outer pair of wires On Off Off Probably a standard phone line safe to try to connect On On Off Probably a standard phone line but the polarity of the wires is reversed The modem may function but the speed will be impaired Use the polarity reversing adapter to correct the problem Off On Off Polarity of the wires is reversed Use the polarity reversing adapter to correct the problem and test again Absence of a green light may indica
22. he Phone Coupler II GLOBAL TELECONNECT KIT Operation Installing or Replacing the Battery The Phone Coupler II is powered by one 9 volt alkaline battery Duracell type MN1604 or equivalent One 9V battery should provide over 50 hours of continuous use To install the battery slide the battery compartment cover which is located halfway between the microphone and the speaker See Figure 12 below A spare battery can be stored in the carrying case pocket NOTE Do not attempt to pry off the compartment cover This could break the cover making it difficult to keep the battery snugly in place Figure 12 Sliding Open the Battery Compartment Cover PHONE COUPLER II Installing the Coupler 1 Plug the Phone Coupler II into your computer s modem jack Some modems have two jacks labeled LINE and PHONE always use the LINE jack The PHONE jack is used to attach an analog phone to make voice calls See Figure 13 Figure 13 Plugging Into the Computer s LINE Jack 2 Attach the Phone Coupler II to the telephone handset as shown in Figure 14 Strap the two units together tightly to provide a proper connection Make sure to note the position of the cords The AT amp T Merlin phone system uses a handset with a chisel shaped mouthpiece The Phone Coupler II includes a round rubber adapter that has a notch on one side for the Merlin handset The other side is placed over the Phone Coupler
23. her Note This adapter has straight through wiring between jacks Line Switching Adapter a Illustration of the sticker on the side of the adapter The adapter itself has two RJ 11 connectors This adapter accepts a US RJ 11 modular cord plug at both ends and is used to switch between the inner pair of wires to the outer pair of wires In the UK the outer pair of wires are some times used while the inner pair is not connected See Application Note 1 on page 18 for correct use of this adapter CHAPTER 2 Components US to UK Modular Inline Adapter BT 431A Type This adapter accepts a US RJ 11 modular cord plug at one end and connects it to a UK BT 431A modular cord plugged into the other end Note This adapter is easily identified by the fact that the 2 modular jacks are different shapes one is RJ 11 and the other is a BT 431A Modular T Adapter This adapter accepts a US RJ 11 modular receptacle It provides two jacks so that two US RJ 11 modular cords telephone and modem can be connected to the same line simultaneously Dx iL ooo Note A push lever built into this adap ter must be pressed in to release the adapter from the jack it s connected to See Application Note 2 on page 18 3 Operation 3 1 When Using a Power Adapter Being able to connect physically to a power outlet is only one consideration when connecting to a foreign power so
24. hout ATD dialing prefix X3 and phone number with no modem initialization string phone number 1 Only a phone number to dial with no phone number X3DT1 Only a phone number to dial with no additional prefixes or strings and letter characters are not accepted If this is the only situation that describes your software call for technical support The phone number should be sent to the single digit 1 This alerts the modem to respond to an answer from the other modem 3 Set up your communications software so that you need to press just one more key for the modem to begin dialing 4 Depress the hook switch hang up the phone for at least 3 seconds 5 Release the hook switch and manually dial the phone number using the telephone keypad Remember to dial 9 for an outside line or 1 for long distance if required 6 Immediately after dialing press the key that instructs your software to PHONE COUPLER II begin dialing This must be completed before the call is answered on the other end When the other modem answers the two computers will exchange the usual tones and establish a connection If the modems fail to connect try again beginning at step 3 with the Phone Coupler II s signal level switch set to a different position This switch has three positions 1 2 and X The switch is normally left in position 1 which works in most situations Switch position 2 reduces the Phone Coupl
25. ill not work with a different modem contact Technical Support Otherwise see step c Remove the Phone Coupler from the telephone handset Hold the Phone Coupler II speaker the rubber cup nearest the line cord 3 or 4 inches away from your ear Type AT M0 X3 DT 1234567890 and press the Enter key MO M zero turns off the modem speaker If you can clearly hear the ten tones from the Phone Coupler II speaker your Coupler is functioning properly and the problem is either with your modem or your software If the tones can t be heard repeat this step using another modem If the Phone Coupler II still won t produce dialing tones call Technical Support GLOBAL TELECONNECT KIT AC Acoustic Baud Bit bps bits per second Communications software DC Fax or facsimile Hertz Hz Jack Modem Glossary Alternating Current An electric current that reverses its direction periodically at a frequency measured in Hertz Related to sound an audible signal The actual number of information containing transitions transmitted per second where each transition can be encoded to represent the states of one or several bits A given baud may be capable of transferring data at several bps rates See bps A single binary digit with a value of 0 or 1 A bit is the smallest element of data used by computer systems The speed or rate at which data is processed or transferred from one computer to another not
26. in the United States to the inner pair line 1 so that your modem can use it The tax impulse filtered signals on the Modem Defender I appear on line 2 of the Modem Defender I and the unfiltered signal appears on line 1 CO Figure 8 Using the Tax Impulse Filter Modem Defender I Only 2 Use the Modem Defender I the same way you d use the Modem Defender except plug your modem into the line switching adapter instead of plugging it directly into the Modem Defender I In Germany Switzerland Spain Czechoslovakia Belgium and Austria tax impulses appear on the phone line at regular intervals These tax impulses can interfere with modem communications if you are not using the Modem Defender I s tax impulse filtering feature Using this feature may lower your maximum connect speed with certain high speed modems however you should still be able to connect at 75 to 95 of normal speed MODEM DEFENDER Using the Modem Defender I in the United Kingdom Many phone lines in the United Kingdom use the outer pair of wires instead of the inner pair as line 1 To use such lines with your modem you will have to switch line 1 and line 2 using the line switching adapter as shown below aedem SJ Figure 9 Using the Outer Pair of Wires for U K Users Correcting the Reversed Polarity Yellow LED Condition When the yellow LED lights while testing a phone line the inner pair of wires called tip and ring
27. inger Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 0 REN N A No user serviceable parts are contained in this equipment If you experience trouble with this equipment contact Technical Support at 724 746 5500 Specifications Current Detection In excess of 132 mA Current Limiting In excess of 145 mA Surge protection in excess if 360V 1250 amp 8 20 psec between top and ring lines High Frequency Filtering 12 KHz 16 KHz Telephone Line Support Virtually any RJ 11 phone line including PBX digital multi lines or single lines Connectors RJ 11 Indicators 3 LEDs Normal reversed polarity over current Power From the telephone line Size 1 3 H x 1 4 W x 5 D 3 3 x 3 6 x 12 7 cm GLOBAL TELECONNECT KIT Introduction The Modem Defender is a telephone line tester that protects your computer s modem from unsafe telephone lines The Modem Defender detects excess current and reversed polarity in phone jacks It also indicates the presence of AC current or digital phone systems Two models are available The Modem Defender and the Modem Defender The Modem Defender has the same feat
28. l purposes If you are not sure if your device has the appropriate approvals we recommend using the Phone Coupler II to make your connections acoustically through the telephone handset Check the local laws in each country in which you will be traveling to before attempting to directly connect your modem to the telephone systems abroad CHAPTER 3 Operation Application Notes 1 Ifyou are using the US to UK Modular Interface Adapter BT 431A Type whether you are traveling to the UK or coming from the UK to any other country or If you are trying to use the Phone Coupler with a British modem or portable computer which has an RJ 11 type jack marked LINE or DATA the one you normally connect to the modular wall jack for telecommunications then you may have the following problem In all phone jacks there are 2 phone lines Line 1 and Line 2 which are represented by 4 wires one phone line equals two wires In the US and virtually all other countries Line 1 is the active line In the UK Line 2 is the active line In the US the two active wires are connected to the inner two of the four wires In the UK they are wired to the two outer wires If you are traveling to the UK from any other country you will most likely tap an inactive line Line 1 If you are traveling from the UK to any other country and have a UK modem or computer then you will also most likely tap a dead line Line 2 The Line Switching Adapter cross connects the inn
29. nal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato NOM STATEMENT 12 Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada 13 Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato 14 El equipo el ctrico debe ser limpiado nicamente de acuerdo a las recomendaciones del fabricante 15 En caso de existir una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean
30. ne number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your calling area NOTE are associated with loop start and ground start ports Do not use for E amp M or digital ports If your telephone equipment causes harm to the telephone network the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper functioning of your equipment If they do you will be notified in advance to give you an opportunity to maintain uninterrupted telephone service The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning No user serviceable parts are contained in this equipment This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs GLOBAL TELECONNECT KIT INDUSTRY CANADA IC NOTICE
31. or radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques la classe A prescrites dans le R glement sur le brouillage radio lectrique publi par Industrie Canada GLOBAL TELECONNECT KIT 10 11 NORMAS OFICIALES MEXICANAS NOM ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s alla a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a perso
32. te that this is a digital system if the problem is not corrected when the polarity reversing adapter is used Off On On Polarity of the wires is reversed Use the polarity reversing adapter to correct the problem and test again If the polarity reversing adapter doesn t correct the problem still no green light this may be a digital system Off Off On Excess current is indicated this is probably a digital line Do not attempt to connect your modem GLOBAL TELECONNECT KIT Once you ve tested the line and found it to be a standard analog line your modem when connected through the Modem Defender will be protected from power surges in excess of 360 volts and sustained currents greater than 145 mA The sel resetting fuse in your Modem Defender which trips with currents in excess of 145 mA takes approximately 30 seconds to reset If your connection is suddenly terminated unplug your modem from the Modem Defender and check the line A red light means that the fuse has tripped you experienced a power surge and you should wait a minute or two before testing the line again Using the Modem Defender l Tax Impulse Filtering Feature With your modem unplugged from the Modem Defender insert the 5 inch RJ 11 cord into the RJ 11 jack in the back of the Modem Defender I Connect either end of the line switching adapter to the other end of the RJ 11 cord This adapts the outer pair of lines on the Modem Defender I called line 2
33. urce Be sure you know what type of power is present at a wall receptacle before connecting your portable computer or other electrical appliance Most present day AC adapters and battery chargers for portable computers will set themselves automatically to match the available voltage if it is within a range of 110 to 230 volts and 50 to 60 Hz Some require matching the unit s input voltage to the voltage available by setting a 2 position switch A few work only with a single voltage for example 110 120 VAC 60 Hz Check your portable computer s owner s manual if you are not sure which voltages are appropriate for your computer You may need to buy and use a voltage converter step down or step up transformer Be aware that in some countries in Eastern Europe and Latin America voltages can fluctuate widely and you might even find DC in use NEVER connect any computer or electrical appliance designed to use only AC power to DC power or severe damage will result 3 2 When Using a Telephone Adapter The modular telephone adapters supplied in your Global Teleconnect Kit provide an RJ 11 jack into which you can connect your Phone Coupler IP s modular line cord plug Used them with modems that do not have a US standard RJ 11 jack with which to connect In most countries it is illegal to directly connect to the telephone lines if your modem has not been approved for use in that country We don t recommend using our products for such illega
34. ures as the Modem Defender but it also includes tax impulse filtering capabilities useful in certain countries United Kingdom Germany Switzerland Spain Czechoslovakia Belgium and Austria When reading this manual you ll notice that sometimes the instructions will refer to an adapter Three adapters are included with your Modem Defender a polarity reversing adapter a line switching adapter and an inline adapter Stickers on the side of each adapter will help you identify which adapter you re looking for see the illustrations on pages 26 and 27 e a Figure 5 Line switching adapter MODEM DEFENDER Figure 6 Polarity reversing adapter Figure 7 Inline adapter Use the inline adapter when you need to connect two male RJ 11 connectors Turn to page 28 to find out when to use the polarity reversing adapter and the line switching adapter Operation IMPORTANT DO NOT connect your modem until you test the line Using the Modem Defender Modem Defender I to Test an Unknown Line 1 With your modem unplugged from the Modem Defender insert the Modem Defender s RJ 11 plug into the untested phone line 2 To test the line press the Modem Defender s TEST button 3 Using the chart on the next two pages determine what type of phone line you have tested and what corrective actions to take as a result 4 Ifthe green LED is lit you have a safe phone line You can plug your modem into the back end o
35. witch position Poor Telephone Quality or Line Conditions Use a different telephone or lower modem speed External Noise Move to a less noisy location Vibration If possible dangle the Phone Coupler and handset by their cords Modem Incompatibility Use a lower modem speed 3 If the Phone Coupler II is malfunctioning the problem is either a transmit PHONE COUPLER II or receive failure To determine if the Phone Coupler I needs service do the following a Using a terminal emulator program ProComm Crosstalk Terminal accessory etc type command AT and press the Enter key The modem should respond with OK If it doesn t you have a communications software problem Correct the problem before proceeding b Connect the Phone Coupler II to the telephone handset get a fresh dial tone and type ATM1L2X3DT 1234567890 and press the Enter key AT means attention to the modem 1 turns on the modem speaker L2 sets the modem speaker to medium loudness X3 tells the modem to dial without a dial tone DT means dial using tones 1234567890 is a dummy phone number The Phone Coupler power indicator should flash once after the Enter key is pressed You should then hear a dial tone from the modem speaker followed by ten tones If the indicator does not flash or you cannot hear a dial tone then try another modem preferably of a different type If the Phone Coupler II w
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