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Quick Installation Guide - Promise Technology, Inc.
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1. Quick Installation Guide Supertrak100 Controller Card The Supertrak100 controller card has several physical features of interest for purposes of installation A SIMM socket for EDO memory 6 IDE channel connections 1 master drive per channel an alarm buzzer a battery and 4 LEDs on the card s backplane NOTE The Supertrak100 controller card like every other valuable part of your PC is sensitive to static electricity Be sure that you are properly grounded Promise recommends that you wear an antistatic strap or place a free hand on a grounded object and that your PC is unplugged before installing any of the Supertrak100 components EDO Simm Stot Onboard CPU UDMA 100 LEDs ASIC Supertrak100 controller card Cables Ultra ATA 66 100 drive cables are provided with the Supertrak100 controller card These cables must be used with Ultra ATA 6 or UltraATA 100 drives in order to realize full Ultra ATA 66 100 specs They differ from older 40 wire 40 pin IDE cables by adding an extra ground wire between each data wire resulting in an 80 wire 40 pin cable Quick Installation Guide Install Hardware 1 Install 16MB EDO memory into the SIMM slot on card 2 Remove protective label for 3V CR2032 or compatible battery shipped with the card that supports NVRAM Remove protective label for audible alarm buzzer Typical controller card installation 4 Install the controller card into an availab
2. SuverTRak iy Quick Installation Guide Quick Installation Guide This guide is designed to help you quickly install Supertrak100 and configure your RAID array into a Windows NT 4 0 or Windows 2000 host system Please read through this guide carefully before attempting to install Supertrak100 The steps are as follows Unpack Supertrak100 Install Hardware Build Array Install SuperTrak100 Windows Driver Install SuperCheck Components Check TCP IP Settings D ODN gt If you have any questions about these steps consult the main User s Manual NOTE Users should record their current CMOS system setup settings before making any changes This preventative measure is aimed at protecting such information from loss which may happen unpredictably and or periodically during any hardware installation Unpack Supertrak100 The Supertrak100 package should contain the following items Supertrak100 controller card Supertrak100 User s Manual 1 16MB 72 pin EDO SIMM Supertrak100 OS drivers amp utility diskettes 3 Internal 18 Ultra ATA 100 80 wire 40 pin hard drive cables 6 If any of the items are missing or appear damaged please contact your dealer or distributor immediately NOTE The Supertrak100 controller card ships with two removable protective labels that cover the audible alarm buzzer device and the battery which maintains the non volatile RAM memory These labels must be removed prior to installing the card
3. d click on Run from the Start Menu Type in AAsetup exe 3 The main SuperCheck component installation menu will appear SUperChech SUPCICHECK SUPCICNECK SoperChech SUPEICHECK S Superenech Superenech SuperCheck Setup screen E Install Monitoring Utility E gt Install Message Server amp 1 install Massage Agent 4 Install Al Components E 5 Visit www promise com cP bh Est Select 4 Install All Components Reboot the system AFTER all software components have been installed in order to activate any installed NT services 6 If you want to monitor the Supertrak100 from another PC s running Win 95 98 NT 2000 in your network install just the SuperCheck Monitoring Utility component on to this system s Check TCP IP Settings Proper TCP IP setup is crucial for the Supertrak100 software package to function correctly Without TCP IP installed and configured correctly the monitoring software will not be able to make connections to the Supertrak100 RAID server Use the IP address for which your Windows NT host system the server containing Supertrak100 is already configured to establish connections Otherwise use IP address 127 0 0 1 for all your TCP IP configurations this address will allow all TCP IP requests to remain within the system P N C6105ST10000000
4. em Windows 2000 setup will show a New Hardware Found dialog box 1 7 8 In the dialog box choose Driver from disk provided by hardware manufacturer button Check Search for a suitable driver for my device recommended and then click the Next button In the Locate Driver Files dialogue box uncheck Floppy Disk Drives check Specify a location and then click the Next button In the A drive insert the SuperTrak100 driver diskette Type A WIN2000 in the text box Press Enter Windows2000 Promise SuperTrak66 100 IDE RAID Controller should be found Click the Next button Click the Yes button in the Digital Signature Not Found dialogue box Click on the Finish button and reboot the system Confirming Windows 2000 Installation 1 From Windows 2000 open the Control Panel from My Computer followed by the System icon Choose the Hardware tab then click the Device Manager tab Click the in front of SCSI and RAID controllers Windows2000 Promise SuperTrak66 100 IDE RAID Controller should appear Installing Driver During New Windows 2000 Installation 1a Floppy Install Boot the computer with the Windows 2000 installation diskettes 1b Floppyless Install Boot from floppy and type WINNT After files have been copied the system will reboot On the reboot press lt F6 gt after the message Pres
5. enu and manually assign the exact number of drives you want included See User s Manual SuperBuild firray Utility 1 00 Copyright CC 1999 Promise Technology Inc fiuto Setup Options Menu Optimize firray for RAIDS Array Setup Configuration MORI ZAIRE CANE RA anice Data Parity Striping Spare Drive Drive s Used in firray Array Disk Capacity size in MB Reys Available 3 Up i Down Space Change Option ESC Exit Ctrl Y Save Auto setup screen Quick Installation Guide Install Windows NT or 2000 Driver At this point you will be installing the Promise drivers into an existing Windows NT or 2000 system on a boot drive that is separate from the SuperTrak array or you will begin installing Windows NT or 2000 from scratch Installing Driver in Existing Windows NT 4 0 System oar wh gt 11 From the Start menu choose Control Panel in the Settings In the Control Panel window double click on the SCSI Adapters icon In the SCSI Adapters window choose the Drivers tab Press the Add button Choose Have Disk in the Install Driver window insert Driver diskette Enter the directory location of the driver in the text box A or use browse button to locate file Click on the filename sptrak inf and press Open button Select WinNT Promise SuperTrak66 100 Controller and press OK Select SCSI Adapte
6. le PCI slot on the system motherboard and secure it in place 5 Set the hard drives to Master Cable Select or Single depending on drive specification 6 Next install hard drives into the PC chassis Attach black end of Ultra ATA 66 100 cable and power cable to back of each drive Connect the blue end of the Ultra ATA 66 100 cable to any IDE channel available on the Supertrak100 NOTE Device support for drives is provided by the Supertrak100 system No changes are necessary in the motherboard CMOS BIOS Setup for resources or drive types regarding hard drive configuration Changes may or may not be necessary for PCI device setup Quick Installation Guide Build Array Boot the system You will see the Promise BIOS sign on banner appear on the screen Press Ctrl F to initialize SuperBuild and display the Main Menu Creating a disk array from the Auto Setup screen 1 From the Main Menu press 1 to display the Auto Setup screen 2 Choose an option in the Optimize array for field The choices offered are RAID 0 striping RAID 1 mirroring RAID3 striping w dedicated parity and RAID5 data striping w striped parity and JBOD spanning array 3 Press the Ctrl Y keys SuperBuild will build an array automatically from the hard drives connected to the Supertrak100 controller NOTE Auto setup does not allow configuring a hot spare drive If you wish to have a spare drive you must use the View Define Array M
7. r Option will be displayed Press Install which initiates the installation operation After a successful installation the SCSI Adapter Setup dialog box will appear which states that the WinNT Promise SuperTrak66 100 Controller has been installed Restart the system Installing DriverDuring New Install of Windows NT 4 0 1 a Floppy Install Boot the computer with the Windows NT installation diskettes b Floppyless Install Boot from floppy and type WINNT B After files have been copied the system will reboot On the reboot press lt F6 gt when the message Setup is inspecting your computer s hardware configuration appears c CD ROM Install Boot from the CD ROM and press lt F6 gt when the message Setup is inspecting your computer s hardware configuration Press S to add the Supertrak100 controller Select Other requires disk provided by hardware manufacturer Insert the Promise driver diskette into drive A and press ENTER Select the WinNT Promise SuperTrak66 100 Controller and click OK ak WD Quick Installation Guide NOTE for CD installations you must also specify the driver for your CD ROM adapter i e if using an ATAPI CD ROM specify the IDE 2 1 controller 6 Follow the normal setup installation procedure Windows 2000 Installing Driver in Existing Windows 2000 System After installing the Supertrak100 card and rebooting your syst
8. s F6 if you need to install third party SCSI or RAID driver appears Quick Installation Guide 1c CD ROM Install Boot from the CD ROM Press lt F6 gt after the message 2 Press F6 if you need to install third party SCSI or RAID driver appears When the Windows 2000 Setup window is generated press S to Specify an Additional Device s Insert the Promise Technology driver diskette into drive A and press Enter key Choose Win2000 Promise SuperTrak66 100 Controller from the list that appears on screen then press the Enter key The Windows 2000 Setup screen will appear again saying Setup will load support for the following mass storage devices The list will include Win2000 Promise SuperTrak66 100 IDE RAID Controller NOTE If you need to specify any additional devices to be installed do so at this time Once all devices are specified continue to step 6 From the Windows 2000 Setup screen press the Enter key Setup will now load all device files and then continue the Windows 2000 installation Quick Installation Guide Install SuperCheck Components This section explains the installation of components to run SuperCheck on a single file server housing a Supertrak100 array within a local area network For more complex installations see the User s Manual 1 Insert the SuperCheck Install Diskette Number 1 into the floppy drive 2 From Windows NT go to the Start button an
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