User Manual - UTC Fire & Security
Contents
1. Network Port From the Setup menu select Network Port to display the Network Ports window Use this window to define the ports alarm panels connect to when reporting alarms and polling the OH Network Receiver The network port must be configured in the same way on the panel and the OH Network Receiver Figure 8 Network Ports window Network Ports ox GPRS enabled Supervision Port 1 9999 O Supervision Port 2 8995 Supervision Port 3 5994 O Supervision Port 4 8993 O Supervision Port 5 8992 LJ Supervision Port 6 8991 O Save Close There are six different alarm ports available which are linked to six different supervision windows By using a variety of network ports and supervision window combinations it is possible to provide different service levels for alarm monitoring Typically ADSL and Cable Modem configurations can report supervision messages every 10 seconds or every 20 seconds For each supervision port a flag exists to enable or disable this alarm port for GPRS communication Significant network traffic is generated when establishing a connection with the OH Network Receiver Typically after an alarm message is sent the network connection is terminated To send another message the connection process repeats If the GPRS is enabled the connection stays open to reduce bandwidth associated with the initial connection 11 12 Osborne Hoffman Network Receiver2. Monitor section displays events which have been successfully processed by the OH Network Receiver such as processed alarms Incoming events displayed in the Incoming Events Monitor pane that are not successfully processed do not appear in the Processed Events Monitor pane e The Incoming Events Monitor pane and the Processed Events Monitor pane display events in the same format The format begins with the date and time of the event followed by the message received from an alarm panel Alarm panel messages may contain the date and time of the event when it occurred at the panel account information and an event ID code Depending on whether the Automation Present flag is selected in the Setup Automation Setup menu the events from the ncoming Events Monitor must be acknowledged by the automation software For test purposes and stand alone operations this flag can be disabled When automation software is connected Automation Present flag must be selected 3 Osborne Hoffman Network Receiver Software User Manual Exiting from the receiver To exit from the OH Network Receiver Software select File then Exit You are prompted to confirm whether you want to exit Figure 3 Confirmation window for exiting application Exit OH Network Receiver Are you sure you want to exit the OH Network Receiver Osborne Hoffman Network Receiver Software User Manual Activities menu Use the Activities menu to view the
3. Software User Manual Receiver Type From the Setup menu select Receiver Type to display the Receiver Type Selection window Use this window to select the OH Network Receiver type Figure 9 Receiver Type Selection window Receiver Type Selection Select Receiver Type OH 2000 C2 Surgard MRL2 DG Close Save Select whether you are using the OH2000 or Surgard MLR2 DG receiver type with this OH Network Receiver Automation From the Setup menu select Automation to display the Automation Setup window Use this window to define the OH Network Receiver central station s automation software interface Figure 10 Automation Setup window Automation Setup Automation Present Over IP Over Serial Automation Timeout 1 999 seconds Save Close Table 4 describes the options on the Automation Setup window Table A Serial Ports Setup window field descriptions Field name Description Automation Present Specify whether the OH Network Receiver should attempt to send alarms and other messages to a central station s automation software If it is checked messages will be sent Over IP or Over Serial Use this option to specify whether you want to send messages over the Ethernet IP or RS 232 serial port If you select Over IP the OH Network Receiver sends messages over Ethernet rather than the serial port Automation Timeout Use this field to define a keep alive
4. profits or lost savings arising out of use of or inability to use the software or documentation or any hardware furnished with the software even if GE Security has been advised of the possibility of such damages nor for any claim by any third party 6 General Any hardware provided to You by GE Security shall not be exported or reexported in violation of any export provisions of the United States or any other applicable jurisdiction Any attempt to sublicense assign or transfer any of the rights duties or obligations hereunder shall be void This Agreement shall be governed by and interpreted under the laws of the State of New York United States of America without regard to conflicts of law provisions You hereby consent to the exclusive jurisdiction of the state and federal courts located in Multnomah County Oregon to resolve any disputes arising under or in connection with this Agreement with venue in Portland Oregon iv Osborne Hoffman Network Receiver Software User Manual Intended use Restricted rights legend The Licensed Product is provided with restricted rights In the event the United States Government or an agency thereof is granted a license the following additional terms apply Restricted Computer Software as defined in the Commercial Computer Software Restricted Rights clause at Federal Acquisition Regulations 52 227 19 and the restrictions as provided in subparagraphs c 1 and c 2 thereof and as appli
5. to 30 seconds which is the most commonly used of six available supervision ports a message is sent to the automation software indicating a line fault When a panel polls the OH Network Receiver again the R disappears and a message is sent to the automation software Note We recommend setting the polling interval value on the alarm panel to communicate with the receiver in intervals that are less than the network timeout value because of potential network latency Figure 5 Panels List window panels no longer reporting Panels List oix RecviLine Acc IP Address Date Time Window 1 Window 2 Window 3 Window 4 Window5 Window6 ROOOLLOOOL 000239 3 228 245 239 3 31 06 9 29 49 ROOOLLOOOL 000002 3 228 221 149 3 31 06 11 18 41 AM ROOOLLOOOL 777777 3 228 221 103 3 31 06 11 18 35 AM Refresh Remove Close EE Messages sent to the automation software indicating a communication failure Depending on the format of the last message SIA or CID from the specific account different messages are sent to the automation software indicating a communication failure between the panel and receiver Table 2 Messages sent indicating a communications failure Format Message sent SIA LTO79 Linefault LRO79 Linefault restore Contact ID 1356 Linefault 3356 Linefault restore 7 Osborne Hoffman Network Receiver Software User Manual Polling to the Alarm Mon
6. which can be downloaded free from Adobe s website at www adobe com
7. Osborne Hoffman Network Receiver Software fi aam AA ER S em em po AA earma 8 eg Jeer Manua YW J D AS ERAS AS Copyright Disclaimer Trademarks and patents Software license agreement Copyright O 2006 GE Security All rights reserved This document may not be copied in whole or in part or otherwise reproduced without prior written consent from GE Security except where specifically permitted under US and international copyright law Document number revision 466 2248B September 2006 The information in this document is subject to change without notice GE Security assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities losses or risks personal or otherwise incurred as a consequence directly or indirectly of the use or application of any of the contents of this document For the latest documentation contact your local supplier or visit us online at www gesecurity com This publication may contain examples of screen captures and reports used in daily operations Examples may include fictitious names of individuals and companies Any similarity to names and addresses of actual businesses or persons is entirely coincidental GE and the GE monogram are registered trademarks of General Electric Company Osborne Hoffman 2000E product and logo are registered trademarks of GE Security Other trade names used in this document may be trademarks or registered trademarks of the m
8. The Account Number PP Partition Number ZZZ Zone Number NN Clip Number MM Month DD Day YY Year HH Hours MM Minutes SS Seconds For example Video Alarm 01010034 SIA DCS 0007R0001L0001 000001 Nri01 BA003 Video File Name 2 0001 0001 000001 01 003 0 020706025425 asf The Video Port field specifies the port that alarm panels connect to when sending video This should always be set to 9995 or should be set to the same value on both the VVMIQ module and receiver You can also enter the path you store video clips in using the bottom field on the Video Setup window 14 Osborne Hoffman Network Receiver Software User Manual Linecut Timeout From the Setup menu select Linecut Timeout to display the Linecut timeouts window This window defines the timeout period used to detect a broken connection to a polling alarm panel Figure 12 Linecut timeouts window amp Linecut timeouts Be x DaysHrs Mins Secs Supervision Port 1 fo jo jo fso Supervision bont 2 o o je lo SuperisionPort 3 o Jo In Supervision Port 4 o e jo jo Supervision Port fi o 24 o o Supervision Port 6 7 0 jo 10 Save Close Note These values must be determined by the polling time programmed into the alarm panels which report to the OH Network Receiver It must be greater than the alarm panel reporting interval Two to three times the reporting interval should be sufficient We recommend s
9. User Manual This document includes an overview of the product and instructions explaining how to configure the OH Network Receiver Software using the application There is also information describing how to contact technical support if you have questions or concerns To use this document effectively you should have the following minimum qualifications abasic knowledge of the alarm monitoring concepts and abasic knowledge of how panels and other devices communicate with receivers Read these instructions and all ancillary documentation entirely before installing or using this product The most current versions of this and related documentation may be found on our website Refer to Online publication library on page 18 for instructions on accessing our online publication library Conventions used in this document The following conventions are used in this document Bold Menu items and buttons Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences Safety terms and symbols These terms may appear in this manual A CAUTION Cautions identify conditions or practices that may resu
10. anufacturers or vendors of the respective products Important This end user license agreement Agreement is a legal agreement between GE Security and you Read the following terms and conditions carefully before installing or using this software This agreement provides a license from GE Security to use the software It also contains warranty information disclaimers and liability limitations Installing and or using the software confirms your agreement to be bound by these terms and conditions If you do not agree with these terms and conditions do not install or use the software or if already installed immediately cease all use of the software and promptly uninstall all components of the software 1 License In this Agreement you the purchaser of the rights granted by this Agreement are referred to as You or Your whether an individual or a business entity of any kind Subject to the terms and conditions of this Agreement GE Security Inc a Delaware corporation GE Security grants You a nonexclusive license to use the accompanying software including any upgrades modified versions updates additions and copies of the software furnished to You during the term of the Agreement Software and all associated media printed materials and electronic documentation accompanying the Software Documentation but only in the country where acquired from your supplier and or authorized reseller Supplier In this Agreement t
11. are from demo mode to a full working version do the following 1 From the Help menu select Upgrade to display the version upgrade window Figure 15 OH Upgrade window amp OH Lite version Upgrade Ox System Code Max Accounts There are three different sizes 252CJ21GTI 100 x of databases available 100 Cipher Code accounts 1000 accounts and 10000 accounts Submit Close Current Accounts supported 5 To upgrade the OH Receiver please contact Customer Support and provide the System code 2 The value in the System Code field is linked to the first network card in the PC that the OH Network Receiver software is running on 3 Tounlock the number of accounts enter the cipher code in the Cipher Code field After the order has been placed for the corresponding size of receiver you can obtain the cipher code by submitting the system code and the maximum number of accounts to the local sales office or order processor 4 Click Submit Viewing the current version From the Help menu select About to display a window that displays information about the OH Network Receiver Figure 16 About OH Network Receiver window About OH Network Receiver e x1 OH Network Receiver R Version 1 9 1 NetRec Lite Licensed Material Property of GE Security Inc _OK C Copyright GE Security Inc 2001 2006 and by others E All rights reserved The version number shown in this window should be ref
12. cable the Government s rights to use modify reproduce release perform display or disclose the Software also are restricted as provided by paragraphs b 2 and DIS of the Rights in Noncommercial Technical Data and Computer Software Small Business Innovative Research SBIR Program clause at DFARS 252 227 7018 You acknowledge that you have read and understand this agreement and agree to be bound by its terms Vou further agree that this agreement is the complete and exclusive statement of the agreement between you and GE Security and supersedes any proposal or prior agreement oral or written and any other communication relating to the subject matter of this agreement Use this product only for the purpose it was designed for refer to the data sheet and user documentation For the latest product information contact your local supplier or visit us online at www gesecurity com Contents Dijo pop ERIT 1 Conventions Used iri this document icis cierre siu ere br ee es cad pU TE T E Rp TERI EFE ER 1 Safety t rm aNd symbols nenterbrer SEENEN SE EEN eere pe KEE ENEE RENE 1 Prod ct GUIDEN AE HERR EAT RR EAE ER RU I VR VR UY 2 Typicalsysterm confIguration e eee o rte EYE Rt aeree eb pa e E EEE E AN EE 2 OH Network Receiver main window ccc cece eee eee eh HII Hee ne 3 Exiting fromthe Feelen NECEM DUE IDE COS Dian RUD RN RE 4 Activities MENU ru 5 Viewing active alarm panels sssssssssssssssssssssssses e ee
13. cifically provided therein any other software and any hardware furnished with or accompanying the Software is not warranted by GE Security Your exclusive remedy under this limited warranty for nonconforming Software shall be repair or replacement of the Software in the sole discretion of GE Security To obtain a repair or replacement of nonconforming Software contact GE Security Customer Service toll free at 888 GESECURIty or online at www gesecurity com during the Software Warranty Period Your exclusive remedy under this limited warranty for defective media is replacement of the defective media To receive replacement media under this limited warranty return the defective media to Supplier during the Media Warranty Period with proof of payment Except as expressly provided above the licensed product is provided as is without warranty of any kind either expressed or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose and except as expressly provided above you assume the entire risk as to the quality and performance of the licensed product 5 Limitation of liability GE Security s sole obligation or liability under this agreement is the repair or replacement of nonconforming software and or defective media according to the limited warranty above In no event will GE Security be liable for any damages whether consequential incidental or indirect nor for any loss of data loss of
14. e 5 Detecting a communication failure between the panel and the receiver usnauann 7 Polling to the Alarm Monitoring Software 8 Configuring the OH Network Receiver using the Setup menu 9 suelen m 9 NetWork POPE mI EM 11 Receiver TYPE ss csse ui E reet 12 AULOMOLION esr er EE 12 Meo TT 13 Line cut TITmeOUt Js aetatem ee e terere inm ele Wa ete dd ree dede a Patios 14 le 15 RSL OVEMIdE PERRO m ee EE 16 alin 17 Upgrading the OH Network Receiver 2 ccc cnn e e een 17 Viewing the current version 17 Contacting technical support 18 Online publication lire ys ici ete oU Dot EPOR DR id GERE 18 vi Osborne Hoffman Network Receiver Reference Manual Figures Figure 1 Typical OH Network Receiver system configuration we Figure 2 OH Network Receiver initial display wo Figure 3 Confirmation window for exiting application m Figure BODEN 5 Figure 5 Panels List window panels no longer FEPOTting cccccccsssssssssscsceccecesssssssnssssssssssussssssssssssesseseeseeeeeeeeeeeesssssssssssssannssneeeneee 7 Figure 6 Setupmenuoptlorsusus ierit eignet qt egeta Detienen tte 9 Figure 7 Serial Ports Setup WM Eichten eeben 9 Pente Network Ports WIDOOW sicci peter equas tbe ient ptt et AE 11 Figure 9 Receiver Type Selection WiINGOW cscssssssssssssssssssssssstsusssssessesessesseseeseesessssssssssssnssssususscssscesseseeseseeseessesssssssssssssasuanusesseesess 12 Figure 10 Automation Setup windOW w
15. er Manual R amp L Override From the Setup menu select R amp L Override to display the R amp L Override window Use this window to override the receiver and line number settings for messages sent to the automation system This feature is used for conditional replacements where you want all messages sent to the automation system with a specific priority or to a specific operator Figure 14 R amp L Override window R amp L Override Receiver 0001 Line 0001 Override R amp L O Save Table 7 describes the fields on the R amp L Override window Table 7 R amp L Override window field descriptions Field name Description Receiver Enter the receiver number you want the OH Network Receiver to tell the automation system that the received message came in on Line Enter the line number you want the OH Network Receiver to tell the automation system that the received message came in on Override R amp L Check this box to override the receiver and line settings The OH Network Receiver sends the messages to the automation system using the receiver and line numbers specified in this window Osborne Hoffman Network Receiver Software 17 User Manual Help menu You can upgrade the OH Network Receiver and view the current version using the He p menu Upgrading the OH Network Receiver To upgrade the OH Network Receiver to a new version or convert the OH Network Receiver softw
16. erenced when reporting problems or asking questions concerning the OH Network Receiver to GE Security personnel Osborne Hoffman Network Receiver Software User Manual Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact technical support during normal business hours Monday through Friday excluding holidays between 5 a m and 5 p m Pacific Time Table 8 Service and support contact information Customer service Technical support Phone Toll free 888 GESECURIty 888 437 3287 in the US including Alaska and Hawaii Puerto Rico Canada Outside the toll free area 503 885 5700 E mail gesecurity customerservice ge com nstechsrv ge com Fax 888 329 0331 888 329 0332 Note Be ready at the equipment before calling for technical support Online publication library Another great resource for assistance with your GE product is our online publication library To access the library go to our website at the following location http www gesecurity com In the Customer Support menu select the Resource Library link After you register and log on you may search through our online library for the documentation you need 1 Many GE documents are provided as PDFs portable document format To read these documents you will need Adobe Acrobat Reader
17. etting the polling interval value on the alarm panel to communicate with the receiver in intervals that are less than the network timeout value because of potential network latency Printer Osborne Hoffman Network Receiver Software User Manual From the Setup menu select Printer to display the Printer Setup window Use this window to configure the OH Network Receiver printer Figure 13 Printer Setup window Printer Setup Be Lx L Print Events Enabled 60 Lines Per Page 10 100 None D Printer Save Close Table 6 describes the fields on the Printer Setup window Table 6 Printer Setup window field descriptions Field name Description Print Events Enabled If Print Events Enabled is checked and a printer is selected the OH Network Receiver will send events to the selected printer when they are received Print Events Enabled cannot be selected if the Printer field is set to None Lines Per Page The printer output will be formatted to contain the number of lines per page defined in this field Printer This drop down list displays printers known by the computer including local and network printers Printers can be added by using the computer Start Settings Printers Add Printer function The Lines Per Page value and the selected printer are also used by the Print function of the Web Interface Event Log window 15 Osborne Hoffman Network Receiver Software Us
18. he Software and Documentation are referred to as the Licensed Product All rights to and in the Licensed Product including but not limited to copyrights patents trademarks and trade secrets belong to GE Security and GE Security retains title to each copy of the Software You may only install and use the Software on a single computer workstation or terminal Computing Device at one time unless You have purchased additional copies of the Software in which case You may install the software on the number of Computing Devices for which You have purchased copies of the Software You may not use the Software over a computer network You may not transfer or distribute the Licensed Product to others in electronic format or otherwise and this Agreement shall automatically terminate in the event of such a transfer or distribution You may not sell rent lease or sublicense the Software You may not copy or modify the Licensed Product for any purpose including for backup purposes You may use the original copy of the Software provided to You for backup purposes You agree that GE Security at any time upon reasonable notice may audit Your use of the Software for compliance with the terms and conditions of this Agreement 2 Term This Agreement is effective until terminated You may terminate this Agreement by uninstalling all components of the Software from all Computing Devices and returning the Licensed Product to GE Security GE Securit
19. heartbeat time interval which the OH Network Receiver uses to poll the central station s automation software If the poll is not successful this indicates a broken connection Osborne Hoffman Network Receiver Software 13 User Manual Video From the Setup menu select Video to display the Video Setup window Use this window to configure the OH Network Receiver Video function The video functionality is compatible with the CS9104 or NX 9104 modules with VVMIQ functionality Figure 11 Video Setup window Video Setup ME x v Video Enabled 9995 Video Port 9000 9999 Path for video clips Save Close The Video Enabled field specifies whether the OH Network Receiver will receive video from alarm panels The video clips are stored in the format described below The video files are in asf format which can be opened by a standard video viewer such as Windows Media Player Note As the OH Network Receiver does not have any backup capability and the database is completely dynamic it is good practice to store the video clips on a Network Drive The following line defines the parts of a video file in asf format Use Table 5 to decipher it S RRRR LLLL CCCCCC PP ZZZ NNN MMDDYYHHMMSS ASF Table5 asf format descriptions Format Description S Header Format Byte 13 of Section RRRR The Receiver Number 4 digits LLLL The Line Number A digits CCCCCC
20. itoring Software This section discusses polling to alarm monitoring software from the OH Network Receiver Network status checks In normal operation the OH Network receiver polls the alarm monitoring software at configurable intervals The polling message is called the heartbeat signal The computer automation system is notified by the OH Network Receiver when the network is disconnected by periodically checking the network status This feature is useful so that the OH Network Receiver does not have to stop monitoring panels and the user then would need to restart it to resume the normal operations It also prevents a flurry of LT s linecut timeouts sent to the automation software when the network is disconnected You can set the interval that the OH Network Receiver performs network status checks by setting the NetworkChecklnterval property in the app properties file with the number of seconds you want to pass between checks For example set this to 10 seconds since you want the OH Network Receiver to immediately notify the automation software when the network is disconnected Before the OH Network Receiver sends an LT to the automation software it will check the network status When the network is disconnected While the network is disconnected the following actions occur e The panel monitoring subsystem will be suspended Thereceiver heartbeat signals to the automation software over IP RS 232 are turned off A pop up windo
21. lt in damage to the equipment or other property A WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury 1 Osborne Hoffman Network Receiver Software User Manual Product overview You can use the GE Osborne Hoffman Network Receiver Software to receive and process alarms sending them to a computer automation system Typical system configuration The following diagram illustrates a typical system configuration with the OH Network Receiver Figure 1 Typical OH Network Receiver system configuration Alarm panel such as NX 8E w NX590E Local or Wide Area Network Ethernet TCP IP OH Network Receiver Automation Software Download System A typical system installation includes the following Automation software such as MASterMind Monitoring OH Network Receiver e NX 8b with NX590E module e DL900 configuration download software Refer to the GE OH Network Receiver Installation Instructions 466 2250B for more information about compatibility and installing the OH Network Receiver software Osborne Hoffman Network Receiver Software User Manual OH Network Receiver main window To start the OH Network Receiver Software click Start Programs GE Security and then OH Network Receiver A window similar to Figure 2 on page 3 is displayed When the OH Network Receiver Software is started it checks for a valid license If no license exists the OH Net
22. mple e R0001L0001 account code 000239 IP Address 3 228 245 239 is created in the Panels List window Due to changes in the DHCP lease the IP address of this panel is changed and the panel is given a new IP address from a DHCP server The next time a polling from the same panel comes in the line in the Panels List window changes to R0001L0001 account code 000239 IP Address 3 228 245 254 It is still considered to be the same panel reporting to the OH Network Receiver You can perform the following functions in the Panels List window e Click Refresh to update the list including the date and time of last report e To remove panels from the display that are no longer part of the system select a panel click on its row in the display and then click Remove Note Ifthe panel is still actively polling click Refresh to restore it to the display Use Remove to take off panels from the display which are no longer part of the system Osborne Hoffman Network Receiver Software User Manual Detecting a communication failure between the panel and the receiver The OH Network Receiver will indicate a communication failure for SIA and Contact ID in the Panels List window When panels are no longer reporting an uppercase letter R 1s displayed at the end of their entry in the active panel list Each time a panel polls a timer starts When this timer value is greater than the value in the Linecut Timeout window port 9999 defaults
23. ms window The Device Manager can be used to display the serial port properties port settings which contain the flow control and other options supported by the PC and operating system Flow Control Out Define the type of flow control if any used when sending messages to the central station Flow control is used to prevent the sender of data in this case the OH Network Receiver from over running the receiver of the data the central station See the description for the Flow Control In field for information about setting this field Typically the Flow Control In and Flow Control Out fields are set to the same value Data Bits Set to 8 bits Stop Bits Set to 1 bit Parity Set to None Use the following buttons on the Serial Ports Setup window to perform various functions e Click the Save button to save the serial port configuration e Click the Open Port button to enable the port When opening a port the OH Network Receiver checks if the Automation over Serial flag is enabled If it is disabled you will receive an error message notifying to set this option first in order to open the serial connection If when opening the port an error message is displayed that the port is in use select another port do not forget to move the cable to the correct port or exit from the application which has the port open e Click the Close Port button to disable the port Osborne Hoffman Network Receiver Software User Manual
24. n ccccsssssscsccssesseseesssssssssssssuuussssssseseeseesesceecesessesssssssssnssusssusssecesseseeseeeeesessessssssstsasssuauanussssseeeees 12 Figure T1 Video Setup WIDIQOW s iecit dte treten mieten 13 Figure 12 Binec ttmeouts WIDIOW S ardente de tet let eti tte titre e UHR dH 14 Figure 13 Printer Seu DAIN eerste Seed 15 Figure 14 RSL Override WIRE ege ee de 16 Figure ee Weeer 17 Figure 16 About OH Network Receiver wipdow ssssssissississsrssrssrostsstsstisntsntentantasntntantantrnnrntantantanntntantaenrnasatan naana a aranana ranean entrata 17 vii Tables Table 1 Panels List window field descriptions se tttttttttttttttetttttnentnnnnnnnntttnttttttsoosoccciccis 5 Table2 Messages sent indicating a communications failure e ssssstttttttttnntccttes 7 Table 3 Serial Ports Setup window field descriptions e sseetttttttttnnnnnnnnntntnntnnnnttnttccccictin 9 Table4 Serial Ports Setup window field descriptions e isieeeeetetennnnnntnnntnnnttnnoctcttttttts 12 Table 5 MAST format ESCH PE OMAS m RR RR E RET 13 Table 6 Printer Setup window field descriptions ttttttttttettnttnnnnnntntntnttntntncccttttttts 15 Table 7 R amp L Override window field description 16 Table8 Service and support contact iINformMOtONsssssansasi aineina R 18 Osborne Hoffman Network Receiver Software User Manual Preface This is the GE Osborne Hoffman Network Receiver Software
25. nels list If any panel is still suffixed with a D then an LT is generated for the panel and D is replaced by a letter R Osborne Hoffman Network Receiver Software 9 User Manual Configuring the OH Network Receiver using the Setup menu The Setup menu includes a list of configuration items Figure 6 Setup menu options OH Lite Demo Mode ME EI File Activities Setup Help Serial Ports Ince m M onitor Webserver S Receiver Type Initializing Supel Automation he Initializing Supet V Initializing Supei Initializing Supei Initializing super Printer Initializing Supe R amp L Override 8 7 06 8 52 32 AM Automation over Serial NO AUTOMATION PRESENT Video Server Started Automation over RS232 Module Initialized OH Lite Video Linecut Timeout Processed Events Monitor Serial Ports The OH Network Receiver can communicate with a central station s automation software using a serial port From the Setup menu select Serial Ports to display the Serial Ports Setup window Use this window to define the serial port configuration Figure 7 Serial Ports Setup window Serial Ports Setup Port Name Eom e Baud Rate 9600 zl Flow Control In None x Flow Control Out None 7 Data Bits 8 Y Stop Bits 1 zl Parity None Open Port Close Port Save Close Table 3 describes the fields on the Serial Ports Setup window Table 3 Serial Ports Setu
26. p window field descriptions Field name Description Port Name Select the port which is connected to the central station Serial ports above COM are allowed For all prior versions only COM1 amp COM2 are allowed Baud Rate The baud rate is normally set to its maximum value and should be lowered only if communication problems occur The higher the baud rate the faster the communication occurs 10 Osborne Hoffman Network Receiver Software User Manual Table 3 Serial Ports Setup window field descriptions continued Field name Description Flow Control In Define the type of flow control if any that should be used when receiving messages from the central station Flow control is used to prevent the sender of data in this case the central station from over running the receiver of the data the OH Network Receiver If data is sent faster than the receiver can receive it it will be lost The available values include e RTS CTS Recommended if both PCs support hardware flow control e Xon Xoff Select if either PC does not support hardware flow control but both support software flow control None Select if neither the OH Network Receiver PC or the central station PC supports flow control of either type Note Most PCs today support hardware flow control and RTS CTS should be used when possible Microsoft Windows operating systems frequently offer a Device Manager which is accessible from the Control Panel Syste
27. status of panels communicating with the OH Network Receiver Software Viewing active alarm panels From the Activities menu select Active Panels List The Panels List window is displayed Figure 4 Panels List window Panels List Ox RecviLine Acc IP Address Date Time Window 1 Window 2 Window3 Window4 Window5 Window 6 Refresh Remove Close The Panels List window displays a list of the alarm panels which are actively polling reporting to the OH Network Receiver Polling is used to identify alarm panels existing in the field and to detect when those panels fail Table 1 describes the information displayed on the Panels List window Table 1 Panels List window field descriptions Field name Description Recv Line Receiver and line numbers Acc Account number in 6 digit format Account codes do not need to be in the range of 0001 0005 and can be randomly assigned with a maximum of five accounts panels at the same time If you want to delete accounts you can remove them using the Remove button IP Address Internet address of the alarm panel Date Time Date and time the panel last reported to the receiver 5 Osborne Hoffman Network Receiver Software User Manual Each line or panel in the active panel list is based on Recv Line and Acc The IP address does not have to be unique This allows modules to report using DHCP For exa
28. w is displayed with a message alerting the user the network is disconnected This window will automatically close once the network 1s reconnected Jfany panel times out while the network is disconnected the ActivePanelList suffixes this panel with a letter D No LT is generated in this case This helps the user identify all the panels that have an LT e The OH Network Receiver will detect the network status every 10 seconds by default configurable in the NetworkCheckInterval property in the app properties file When the network is reconnected When the network is reconnected the following actions occur The OH Network Receiver will wait for the specified recovery time and then awaken the panel monitoring subsystem You can configure the time it waits using the RecoveryTime property in the app properties file The recovery time allows the panels to recover from being disconnected for a long time This prevents the OH Network Receiver from sending a flurry of linecut timeouts to the automation software During the recovery period the following actions occur a The OH Network Receiver starts reporting its heartbeat signals and alarms to the automation software b Ifthe receiver gets a heartbeat signal for a panel that was suffixed with a letter D then the D is removed No LR linecut recovery is generated in this case e After the recover period the panel monitoring subsystem verifies all panels for the timeout in the active pa
29. work Receiver starts in DEMO mode and OH Lite Demo Mode is displayed in the application title bar In demo mode the OH Network Receiver accepts a maximum of five accounts Note To license your copy of the OH Network Receiver Software select Help and then Upgrade Follow the onscreen instructions Refer to the GE OH Network Receiver Installation Instructions 466 2250B for more information about licensing your OH Network Receiver Once you start the OH Network Receiver the main application window is displayed Figure 2 OH Network Receiver initial display lt OH Lite Demo Mode File Activities Setup Help Incoming Events Monitor Webserver Started Initializing Supervision port 6 8991 Initializing Supervision port 5 8992 Initializing Supervision port 4 8993 Initializing Supervision port 3 8994 Initializing Supervision port 2 8995 Initializing Supervision port 1 9999 8 7 06 8 52 32 AM Automation over Serial NO AUTOMATION PRESENT IVideo Server Started Automation over RS232 Module Initialized OH Lite Processed Events Monitor Note The window may contain different text depending on the options selected The OH Network Receiver main window includes display areas for incoming events and processed events The Incoming Events Monitor section displays informational messages incoming alarms and panel disconnect and reconnect messages The Processed Events
30. y may terminate this Agreement if You breach any of these terms and conditions Upon termination of this Agreement for any reason You agree to uninstall all components of the Software and return the Licensed Product to GE Security All provisions of this Agreement relating to i disclaimer of warranties ii limitations on liability remedies and damages and iii GE Security s proprietary rights shall survive termination of this Agreement 3 Object code The Software is delivered in object code only You may not alter merge modify adapt or translate the Software nor decompile disassemble reverse engineer or otherwise reduce the Software to a human perceivable form nor create derivative works or programs based on the Software 4 Limited warranty GE Security warrants thot for one 1 year from the date of delivery of the Licensed Product Software Warranty Period the functions contained in the Software will be fit for their intended purpose as described in the applicable Documentation from GE Security and will conform in all material respects to the specifications stated in such Documentation GE Security does not warrant that the operation of the Software will be uninterrupted or error free GE Security does warrant that the media on which the Software is furnished will be free from defects in materials and workmanship under normal use for a period of thirty 30 days from the date of delivery Media Warranty Period Except as spe
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