Mercury Elite® Pro - Other World Computing
Contents
1. Mercury Elite Pro FireWire 800 USB 3 0 eSATA ASSEMBLY MANUAL amp USER GUIDE meme ABLE OF CONTENT m INTRODUCTION 1 1 MINIMUM SYSTEM REQUIREMENTS 1 1 1 Apple Mac Requirements 1 1 2 PC Requirements 1 1 3 Supported Hard Drives 1 2 PACKAGE CONTENTS 1 3 ABOUT THIS MANUAL 1 4 REAR VIEW 1 4 1 Connection 1 5 LED INDICATOR Hall k El E E A emn 3 2 1 QUICK START 2 2 ASSEMBLY 2 3 LARGE VOLUME SUPPORT AND FIREWIRE BOOTING IN MAC OS PPF ETU aa E E E uresanseesnscatupeevaonssvee brseesnsaets 8 3 1 FORMATTING 3 2 UNMOUNTING DRIVES 3 3 TROUBLESHOOTING 3 4 ABOUT DATA BACKUP 3 5 ONLINE RESOURCES 3 6 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION OWC MERCURY ELITE PRO TABLE OF CONTENTS n RODUC TION wn 1 1 MINIMUM SYSTEM REQUIREMENTS 1 1 1 Apple Mac Requirements 1 1 2 PC Requirements e eSATA OS X 10 3 or later e eSATA Windows XP or later e FireWire OS X 10 2 or later e FireWire Windows XP or later e USB 3 0 backwards compatible to e USB 3 0 backwards compatible to USB USB 2 0 OS X 10 2 or later 2 0 Windows XP or later 1 1 3 Supported Hard Drives e Any 3 5 SATA hard drive 1 2 PACKAGE CONTENTS Mercury Elite Pro Power supply and with vertical stand power cable eSATA cable USB 3 0 FireWire 800 A to Standard B cable 1394b cable 1 3 ABOUT THIS MANUAL Firmware images and descriptions may vary slightly between this manual and the unit shipped Functions and features ma2. ABOUT DATA BACKUP To ensure that your files are protected and to prevent data loss we strongly suggest that you keep two copies of your data one copy on your Mercury Elite Pro and a second copy on either your internal drive or another storage medium such as an optical backup or on a second external storage unit Any data loss or corruption while using the Mercury Elite Pro is the sole responsibility of the user and under no circumstances will Other World Computing be held liable for compensation or the recovery of any lost data 3 5 ONLINE RESOURCES Data Migration For a step by step walkthrough of our recommended method for migrating your data from an old drive to a new one go to http www macsales com migration FAQs Access our online collection of frequently asked questions for this and other products at http www macsales com FAQ 3 6 TECHNICAL SUPPORT HOURS AND CONTACT INFORMATION 8AM 8PM CT Monday Friday 9AM 4PM CT Saturday Tr By telephone 800 275 4576 North America only International customers please call 815 338 8685 Live chat is available during normal business hours at http www macsales com livechat Or you can email us Submit your email at http www macsales com ts_emai OWC MERCURY ELITE PRO APPENDIX Changes The material in this document is for information purposes only and subject to change without notice While reasonable efforts have been made in the preparation
3. the inner chassis out the front of the outer case as shown below Start by pushing on the back of the inner chassis then when you are able to grip the front grill of the inner chassis pull it out the rest of the way 3 When removed from the outer case the inner chassis will appear as shown below Remove the packet of screws and use them as directed later in the assembly instructions OWC MERCURY ELITE PRO DEVICE SETUP 4 To install the hard drive slide it into the black SATA connector inside the Mercury Elite Pro You may need to move the blue and black LED cables to the side in order to make room for the hard drive Make sure the drive is firmly seated before proceeding 5 Using the four screws from the packet you removed from the inner chassis fasten the hard drive to the inner chassis There are two screw holes on each side of the inner chassis circled below in red OWC MERCURY ELITE PRO DEVICE SETUP 6 Slide the inner chassis back into the outer case as shown below 7 Once the front grill of the inner chassis sits flush with the edge of the outer case turn the Mercury Elite Pro on its side Use the two smaller screws you removed in Step 1 and re fasten the outer case to the inner chassis This completes the assembly process OWC MERCURY ELITE PRO DEVICE SETUP 2 3 LARGE VOLUME SUPPORT AND FIREWIRE BOOTING IN MAC OS Your Mercury Elite Pro is preconfigured with a setting known as
4. click the disk icon on the desktop then click Eject You can also eject the disk in the sidebar of a Finder window or by selecting the drive icon on the Desktop then pressing Command E For Windows systems 1 Go to the System Tray located in the lower right corner of your screen Click on the Eject icon a small green arrow over a hardware image 2 A message will appear detailing the devices that the Eject icon controls i e Safely remove Click on this prompt 3 You will then see a message that says Safe to Remove Hardware It is now safe to disconnect the Mercury Elite Pro from the computer 3 3 TROUBLESHOOTING Begin your troubleshooting by verifying that the power cable is connected to the Mercury Elite Pro and to a power source If the power cable is connected to a power strip make sure that the power switch on the strip is turned on Then simply verify that both ends of your cables are properly plugged into the computer and the Mercury Elite Pro If the Mercury Elite Pro is still not working properly try connecting to another interface such as the USB connection and see if the device works properly You can also connect the Mercury Elite Pro to a different computer If problems persist consult our online collection of frequently asked questions nttp www macsales com FAQ or see Section 3 6 for information on contacting OWC technical support OWC MERCURY ELITE PRO APPENDIX 3 4
5. cts containing liquids on the drive as they may spill into its openings Doing so increases the risk of electrical shock short circuiting fire or personal injury General Use Precautions To avoid damage do not expose the device to temperatures outside the range of 5 C to 40 C 41 F to 104 F e Always unplug the device from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Do not use the device near other electrical appliances such as televisions radios or speakers Doing so may cause interfer ence which will adversely affect the operation of the other products Do not place the device near sources of magnetic interference such as computer displays televisions or speakers Mag netic interference can affect the operation and stability of hard drives Do not place heavy objects on top of the device Protect your device from excessive exposure to dust during use or storage Dust can build up inside the device increasing the risk of damage or malfunction e Do not block any ventilation openings on the device These help to keep the device cool during operation Blocking the ventilation openings may cause damage to the device and cause an increased risk of short circuiting or fire For up to date product and warranty information please visit the product webpage Copyrights an
6. d Trademarks 2015 Other World Computing All rights reserved No part of this publication may be reproduced stored in a retrieval sys tem or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of Other World Computing Mercury Elite Other World Computing and OWC are trademarks of New Concepts Development Corporation registered in the U S Patent and Trademark Office and in Canada The OWC logo and the Other World Computing logo are trademarks of New Concepts Development Corporation Apple FireWire Mac and OS X are trademarks of Apple Inc registered in the U S and other countries Thunderbolt and Thunderbolt 2 are trademarks of Intel Corporation in the U S and or other countries Windows is a registered trademark of Microsoft Corporation in the U S and other countries Other marks may be the trademark or registered trademark property of their owners R1 04 01 15 DM OWC OWCMANMEPU3FWES Copyright 2015 Other World Computing All Rights Reserved Other World Computing s Limited Warranty is not transferable and subject to limitations
7. do not wish to use Drive Guide to format your Mercury Elite Pro you can use the formatting utility of your choice instead See Section 3 1 for more options 1 Connect your drive to your computer using the proper cable then turn on your drive If you prefer to use a different formatting utility do so at this time and skip the rest of these instructions 2 Your drive will show up as OWC SETUP Open your drive to view its contents 3 Open the OWC Drive Guide application 4 Follow the simple on screen instructions to complete the formatting process 5 Once the formatting is finished the drive is ready to use 2 2 ASSEMBLY NOTICE The following assembly instructions are written for users who purchased the Mercury Elite Pro as an empty enclosure The instructions show how to open the Mercury Elite Pro in order to install a drive If you purchased the Mercury Elite Pro with a drive already installed opening the Mercury Elite Pro before the expiration of the original warranty will VOID the warranty If you wish to remove or replace a drive after the expiration of the original warranty you may do so at that time 1 Remove the Mercury Elite Pro from the retail box and the protective plastic bag Set the Mercury Elite Pro on its side and look at the bottom of the enclosure Use a Phillips screwdriver to remove the two screws circled below in red OWC MERCURY ELITE PRO DEVICE SETUP 2 Once the two screws are removed slide
8. large volume support enabled Enabling large volume support allows the Mercury Elite Pro to utilize the full capacity of drives larger than 2TB When large volume support is enabled switch set to On PowerPC Macs and Intel Macs introduced before 2008 will not be able to boot to the Mercury Elite Pro over the FireWire connection This is a limitation of these computers Mac models introduced in 2008 and later are fully capable of using the Mercury Elite Pro as a boot drive over FireWire even with large volume support enabled Note that this only af fects FireWire booting All Intel Macs are still able to boot to the Mercury Elite Pro over USB regardless of large volume support If your Mercury Elite Pro contains a drive 2TB or smaller in capacity and you wish to use it as a FireWire boot drive for a pre 2008 Mac please contact OWC technical support for assistance with disabling large volume support see Section 3 6 for more information OWC MERCURY ELITE PRO DEVICE SETUP dn APPENDIX w 3 1 FORMATTING For formatting information including instructions on how to format your Mercury Elite Pro for Mac or Windows go to ht tp www macsales com format 3 2 UNMOUNTING DRIVES To properly unmount any connected drive from your computer try the options below For OS X systems There are several methods to umount disks with OS X systems You can drag the icon for the disk you wish to unmount to the trash can or right
9. llation This equipment generates uses and can radiate radio frequency energy and if not installed and used in ac cordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Health And Safety Precautions e Use proper anti static precautions while performing the installation of your hard drives into this drive enclosure Failure to do so can cause damage to your drive mechanisms and or the hard drive enclosure e Read this user guide carefully and follow the correct procedures when setting up the device Do not attempt to disassemble or modify the device To avoid any risk of electrical shock fire short circuiting or danger ous emissions never insert any metallic object into the device If it appears to be malfunctioning contact Other World Computing technical support e Never expose your device to rain or use it near water or in damp or wet conditions Never place obje
10. of this document to assure its accuracy Other World Computing and its officers and employees assume no liability resulting from errors or omissions in this document or from the use of the information contained herein Other World Computing reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes FCC Statement Warning Modifications not authorized by the manufacturer may void the user s authority to operate this device NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equip ment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference with radio com munications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential insta
11. y change depending on the firmware version Please visit the product webpage for the most recent product specifications OWC MERCURY ELITE PRO INTRODUCTION 1 4 REAR VIEW Power Input 1 4 1 Connection 1 Plug the power supply into a power outlet and into the Mercury Elite Pro 2 Connect the FireWire 800 USB 3 0 or eSATA cable appropriate for the interface that your computer supports into the drive and computer NOTE e Only one interface FireWire 800 USB 3 0 or eSATA at a time can be used e For the safe removal of your drive and to ensure that no data is lost always unmount the drive from your operating system before powering off the Mercury Elite Pro eIn order for the computer to access volumes larger than 2TB the operating system needs to support large volumes e g Windows Vista or OS X 10 4 and above 1 5 LED INDICATOR The Mercury Elite Pro has a blue LED at the front of the enclosure The LED emits a solid blue light when the unit is powered on and it flashes during hard drive activity OWC MERCURY ELITE PRO INTRODUCTION n EVICE S UP mas 2 1 QUICK START If you purchased the Mercury Elite Pro as an empty enclosure proceed to Section 2 2 If you purchased the Mercury Elite Pro with a drive installed the OWC Drive Guide formatting utility has been installed Follow the steps below to format your drive requires OS X 10 4 or later on Mac Windows XP or later on PC If you
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