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User Manual - SetupRouter

1. PO U O EUETPTUTTEPORRS 23 SM Oni T PEPCPEPHPC UU 24 I DDNS EE ne 25 NBI E 26 hup MT EEMETEEMUEUEUEUUMEEMEMYM 27 IN eni a H t 27 2 IP winter er er Tr ee TT er rere HI 28 S MAC ill togis uoo mo ere terete tr TTT ree eee eer ree 29 EM uui 30 D EOPWAEFdIDE xo sentite testa eniin T A T A T T T T deat iavien tinny 31 D POIL MMSSers ooo oUODPUPURUPDRUPIUADEADU EU EDI EMI FIIIT 32 VIPhupAI c H UH URR m 33 8 RIP Routing Information Protocol Setup esee eene eene nennen nennen nennen 34 luiravrll e 35 I Web Eiltertug so noo ote teh Rare tta emen terre tener er nen 35 2 ES Bl uir 36 3 Local Log and Remote Lg eee eeesseeceessneeeeessneeeceesaeecesssaeeceessaeeeesesaeeeessaaeeseesaeeseessaaeeseseaeeeeesaaeees 37 I usurikewni PPP 38 iv Illustrations contained in this document are for representation only THOMSON List of Figures Di ASNC TT 38 huc ctc E 39 1602 J EE O 40 2 802 11 Primary NetWork siscacadacodacndocodecadaugdenadauacasetasndosedasedocndccas 41 Os ACCESS
2. AC_BE 15 63 3 D o Of v AC BK 15 hos f 0 D Of v WMM AC VI 15 Ji 6016 3008 Of v AC VO 3 7 1 3264 1504 Of v EDCA STA Parameters AC BE t5 j 3 o lo AC_BK 15 1023 7 D o AC VIT 15 2 6016 3008 Thomson 2007 AC VO s 7 Ie 3264 1504 Fig 45 EDCA AP Parameters The parameters for Access Point AP of EDCA enhanced distributed channel access EDCA STA Parameters The parameters for WIFI station of EDCA CWmin This attribute shall specify the value of the minimum size of the window that shall be used by a QAP 52 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration for a particular AC for generating a random number for the backoff CWmax This attribute shall specify the value of the maximum size of the window that shall be used by a QAP for a particular AC for generating a random number for the backoff AIFSN This attribute shall specify the number of slots after a SIFS duration that the QAP for a particular AC shall sense the medium idle either before transmitting or executing a backoff TXOP b Limit usec TXOP a g Limit usec This attribute shall specify the maximum number of microseconds of an EDCA TXOP for a given AC at the QAP If buffer full and parameter is TRUE then discard oldest first 4 AC s Access Category are defined AC BK background AC BE best effort AC VI Video AC VO Voice Illustration
3. Help us protect the environment in which we live NORTH AMERICAN CABLE INSTALLER This reminder is provided to call your attention to Article 820 93 of the National Electrical Code Section 54 of the Canadian Electrical Code Part 1 which provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical i Illustrations contained in this document are for representation only THOMSON Important Information EURO DOCSIS compliant This product was designed according to Data over Cable Service Interface Specifications Operating Information Operating Temperature 0 C to 40 C 32 F 104 F Storage Temperature 20 Cto 70 C 4 F 158 F If you purchased this product at a retail outlet please read the following Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them The numbers are located on the back of the product Model No Serial No Purchase Date Dealer Address Phone il Illustrations contained in this document are for representation only THOMSON List of Figures Chapter 1 Connections and Setup cccccsssssssssecssssecsssessscsesssccessssesssccesssccssssssssssessscssssscessnscessscessnscssenesee 2 LEIE ge LETO
4. Illustrations contained in this document are for representation only ERN M MOM AOON Chapter 2 WEB Configuration Firewall 1 Web Filtering These pages allow you to enable disable and configure a variety of firewall features associated with web browsing which uses the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply The web related filtering features you can activate from the Web Content Filter page include Filter Proxy Filter Cookies Filter Java Applets Filter ActiveX Filter Popup Windows and Firewall Protection If you want the gateway to exclude your selected filters to certain computers on your LAN enter their MAC addresses in the Trusted Computers area of this page Administration THOMSON images amp beyond Firewall v Firewall Pik Web Content Filter This page allows certain VVeb oriented cookies java scripts and pop up windows to be i id blocked by the firewall A list of trusted computers can also be defined that are not subject to any filters configured Specific Firewall features can also be enabled It is highly recommended that the Firewall is left enabled at all times for protection against Denial of Service attacks Go to the Parental Control page to block internet access to specific sites Web Filter TOD Filter Web Features Fil
5. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures B Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver B Connect this equipment into an outlet on a circuit different from that to which the receiver is connected WB Consult the dealer or an experienced radio TV technician for help FCC regulations state that unauthorized changes or modifications to this equipment may void the user s authority to operate it This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Illustrations contained in this anm are for representation only E THOMSON Chapter 4 Additional Information Service Information
6. TCW770 Wireless Gateway User manual THOMSON Chapter 1 Connections and Setup CAUTION CAUTION Disconnect power before To ensure reliable operation and to prevent servicing overheating provide adequate ventilation for this modem and keep it away from heat sources Do not locate near heat registers or other heat producing equipment Provide for free air flow around the Wireless Gateway and its power supply RoHS This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste The European Union has implemented a specific collection and recycling system for which producers are responsible This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to work properly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way Consequently please do not throw out your inoperative appliance with the household waste If you are the owner of the appliance you must deposit it at the appropriate local collection point or leave it with the vendor when buying a new appliance If you are a professional user please follow your supplier s instructions If the appliance is rented to you or left in your care please contact your service provider
7. WPS Add Client Adda client Push Button C PIN Add Fig 36 And then if you click Add button then WPS Setup AP page will appear as shown in Fig 37 Illustrations contained in this TN are for representation only ee THOMSON Chapter 2 WEB Configuration WPS Setup AP Your AP is now waiting for the STA to connect PUSH Fig 37 And WPS Configure Status will be In progress after establishing the connection the WPS Configure Status will be Success as shown below After successful connection the client will get IP address from AP and then internet will be accessible WPS Setup AP SUCCESSFUL AP Configuration is complete Click Continue to return to the previous page Fig 38 If you select WPS Method to PIN then it will ask for PIN while configuring the WiFi AP by showing a text box so you need to enter PIN to establish the connection You can get the PIN from your connected Wi Fi client WPS Add Client Adda client C Push Button PIN PIN Fig 39 PIN Use this option to set the PIN enter 4 8 digits PIN of the device you wish to configure After entering the pin click Add button then the WPS Setup AP page will appear as shown in Fig 38 46 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration WPS Setup AP Your AP is now waiting for the STA to connect Abort Entered PIN 54461147 And WP
8. 4 eeeeee esee eee eene sees eee en neta setis sse tns set ens sets esses ses en sse tes sse sns sete aseo 62 Frequently Asked QUESUOTS io ier o EDERPEVEREHDEVEREE PERLE VERE EPENEEXEEPEVEPATEPEREDIVEREPEPEVERO VERE Pr VERN UPS FEES 62 Service nformatton ERE RR NIBNMIMIEMEMEII II IE 66 G OSSaEy 5 ur ERRER E uoerapay SERERE SERERERERERERERREEEE FERRE RE ERR AER ECKE EREEERE ER MVERE ERR EEREFRRRERAR ERR RERERERRREREAF BEER EERR ERR RERRERRERA 67 Illustrations contained in this deneri are for representation only M_E TLjOMSON Chapter 1 Connections and Setup Chapter 1 Connections and Setup Introduction Wireless Gateway Features e CableLabs DOCSIS EuroDOCSIS 1 0 1 1 2 0 3 0 Standard Compliant e 4x Standard RJ 45 connector for 10 100 1000 BaseT Ethernet with auto negotiation and MDIX functions Support maximum Ethernet cable length up to 100m Category 5 e x Master USB connector socket comply to USB2 0 e WIFI interface 802 11n 2 4GHz or 5 GHz with at least 2x2 antennas e Transparent bridging for IP traffic e Transparent bridging between CPE and RF interface e Transparent bridging between Ethernet and USB interface when USB is populated on the board e RSAand 56 bit DES data encryption security e SNMP network management support e Remote operating firmware downloading e Support Web pages and private DHCP server for status monitoring e MPEG over IP encapsulation e Power management e Network Protocol
9. If you purchased or leased your Wireless Gateway directly from your cable company then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service 2 Obtaining Customer Support or 3 Additional Service Information please contact your cable company If you purchased your Wireless Gateway from a retailer see the enclosed warranty card 66 Illustrations contained in this document are for representation only THOMSON Chapter 4 Additional information Glossary 10BaseT Unshielded twisted pair cable with an RJ 45 connector used with Ethernet LAN Local Area Network 10 indicates speed 10 Mbps Base refers to baseband technology and T means twisted pair cable Authentication The process of verifying the identity of an entity on a network DHCP Dynamic Host Control Protocol A protocol which allows a server to dynamically assign IP addresses to workstations on the fly Ethernet card A plug in circuit board installed in an expansion slot of a personal computer The Ethernet card sometimes called a Network Interface Card or NIC takes parallel data from the computer converts it to serial data puts it into a packet format and sends it over the 10BaseT or 100BaseT LAN cable EURO DOCSIS Data Over Cable Service Interface Specifications A project with the objective of developing a set of
10. CM label 2 assigned by cable company CH Mode only CM label 3 assigned by cable company end user remote management LAN WAN access RG Mode only WAN data access CM label 4 fixed at 192 168 0 1 CH Mode only local management CM label 5 RG CH Modes only LAN gateway MAC and IP Addresses Illustrations contained in this cee are for representation only ee TLOMSON Chapter 4 Additional Information Chapter 4 Additional Information Frequently Asked Questions Q What if don t subscribe to cable TV A If cable TV is available in your area data and voice service may be made available with or without cable TV service Contact your local cable company for complete information on cable services including high speed internet access Q How do get the system installed A Professional installation from your cable provider is strongly recommended They will ensure proper cable connection to the modem and your computer However your retailer may have offered a self installation kit including the necessary software to communicate with your cable ISP Q My modem is connected to the power sector but does not work A Check the ON OFF button on the rear panel of your modem Should be set to 1 Q Once my Wireless Gateway is connected how do get access to the Internet A Your local cable company provides your internet service offering a wide range of services including email ch
11. ETOS erro Tres 2 Wireless Gateway Features ccccaccancacaccanngasngaocsdeencnona AEAEE RaR AEAEE EEEE AREE ERNER ARAR 2 Whats onthe CD ROM ieeteseeepetes eerte etn peru eg ts es iteiten e iT Et ETE SEES E KETE EEEE EESE EARSTE ESSEER E 2 EURO DOCSIS is trademarks of Cable Television Laboratories Inc eeeeeeeer 3 Computer Requitemehts 2 2 RERO EXER REFER FAR EREAPAR ERRARE RRERRRR MER RRRROERRRER AE UE ENEE AR REEFARABRRERAETS 3 Wall Mounino eea re CM ere ere rr errr rte ert re ete rt ret ere 4 Wireless Gateway TCW770 Overview ienna e a E E E E 5 Front Panel se aaa a A A A AEAEE AA EA OE OE AEA AAA EEEE E OAA 5 Rear Paneli enoii i a EAA AEAEE E EAEE AEA ERARA AAEE AAAA 7 vi dude c DC 7 Relationship among the Devices opinor etia etin ieri enu p En Yep P Ue p eb ee p ky ere Frid Renois aE Dele ke eene ts 8 What the Modem DOSis siioni He RE ERR EE EE ERR ERE RAE DERE DERE ERREUR ERE AR TRE ERE aea 8 What the Modem Needs to Do Its Job i ete REI BIER EO ERE RE RUE AER LEA RUE HAS ADR LAE RE RE Ae Ra 8 Contact Your Local Cable Company eese eene nennen nennen nnns enn nenenee nnne nennen 8 Connecting the Wireless Gateway to a Single Computer eese eee enne 10 Attaching the Cable TV Wire to the Wireless Gateway nennen enne nennen nnne nnns 10 Important Connection Information seeeeeseseeeeeeeeeeee nennen nennen
12. IP TCP UDP ARP ICMP DHCP FTP TFTP SNMP HTTP e Syslog remote e Event Log local e Clear LED display e Reset switch in order to restore factory parameters e Two detachable SMA antennas connectors optional What s on the CD ROM Insert the Wireless Gateway CD ROM into your CD ROM drive to view troubleshooting tips the internal diagnostics and other valuable information CD ROM Contents Electronic copy of this user s guide in additional languages PDF format Adobe Acrobat Reader application you can load to read PDF format if you don t have it loaded already Linksto Thomson web site 2 Illustrations contained in this document are for representation only THOMSON Chapter 1 Connections and Setup EURO DOCSIS is trademarks of Cable Television Laboratories Inc Computer Requirements For the best possible performance from your Wireless Gateway your personal computer must meet the following minimum system requirements note that the minimum requirements may vary by cable companies IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows Mac OS 7 6 1 or higher NT 2000 Me XP Vista 7 Linux Video VGA or better SVGA preferred VGA or better SVGA built in preferred Ethernet 10 100 1000 Base T 10 100 1000 Base T An Ethernet card makes it possible for your computer to pass dat
13. Information Software Standard Specification Compliant DOCSIS 3 0 Hardware Version 1 0 Software Version STB6 01 04 Cable Modem MAC Address 08 a1 e7 b0 30 2d Cable Modem Serial Number CM certificate Not Installed Status System Up Time D days 01h 09m 26s Network Access Denied CableModem IP Address Thomson 2007 Fig 6 15 Illustrations contained in this document are for representation only E THOMSON Chapter 2 WEB Configuration 2 Connection This page reports current connection status containing startup procedures downstream and upstream status CM online information and so on The information can be useful to your cable company s support technician if you re having problems Administration THOMSON images amp beyond Status Network Advanced Firewall Parental Control Wireless Status i Connection This page displays information on the status of the cable modem s HFC and IP network connectivity COSE Startup Procedure Procedure Status Comment Connection Acquire Downstream Channel In Progress Connectivity State In Progress Not Synchronized Password Boot State In Progress Unknown Diagnostics pomaurenan File Im Progress Security Disabled Disabled Event Log Downstream Channels Initial Scan Channel Lock Status Modulation Channel ID Symbol rate Frequency Power SNR 1 NotLocked GAMB4 0 5056941 49 6 dBmV 28 3 dB Backup Restore 2 NotLocked Unknown 0 Unknown 0 0 dBmV 0 0
14. Key in the time for the WAP group key rotation interval The unit is second With increasing rekey interval user bandwidth requirement is reduced WPA WPA2 Re auth Interval When a wireless client has associated with the Wireless Gateway for a period of time longer than the setting here it would be disconnected and the authentication will be executed again The default value is 3600 you may modify it WPA WPA PSK Enabled v WPA2 WPA2 PSK Enabled WPAANPA2 Encryption TKIP AES WPA Pre Shared Key eseeeseeeseeeeeseececseesece RADIUS Server RADIUS Part RADIUS Key Group Key Rotation Interval D WPAAWPA2 Re auth Bu Interval Fig 33 WPA PSK WPA2 PSK For the WPA PSK WPA2 PSK network Authentication the settings that you can adjust including WPA WPA2 Encryption WPA Pre Shared Key and Group key Rotation Interval WPA Pre Shared Key Please type the key to be between 8 and 63 characters or 64 hexadecimal digits Only the devices with a matching key that you set here can join this network WPA WPA2 Encryption amp WPA Group Rekey Interval Please refer to the WPA WPAQ2 part WPA WPA PSK Enabled Y WPA2 WPA2 PSK Enabled VWPAANPA2 Encryption TKIP AES E VVPA Pre Shared Key jeeeeeeeseseeseeseeseeeeeececcece RADIUS Server pagg RADIUS Ponjen RADIUS Key Group Key Rotation Interval Ja VWPAANPA2 Re auth Interval Fig 34 44 Illustrations contained in this document are
15. OLE O sas sscceeracesssssussseretacesssasgossacetasesesssgeasacetasesesssgeasaes tasasesesgeasacstasasesasueacaestssetesasusasutesscesesesuacs 48 4 OO2 AM Adyaticed I ERE ERES 49 D BEGPIHIP oto EE DECEM MEE E E PEDEM IM EIE 51 6 802 11 QoS WMM Settings oe eeceeesceessneeeeneeceseecesaeeeeeecesaeecssaeecsaeessaeeessaeecesaeeseeeessaeeseeaeesenaeeeeaees 52 Chapter 3 Networking ecce eese sees ee eese seen setenta etas etes sets sat rup set ens sets satt ases essa etes s sees sese aset essa ease tens seen 54 COMU MOAN ONS ERI IET ES 54 Type of Communication D 54 Cable Modem CM Section cccccccccccccccceeee cece cece cece cece cence eee e eee nenne nn ee EEE EE ELLE EEE EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE EES 55 Networking Section E R T 55 Three Networking Modes 5 2 5 5 IR Et RE RR EE BO E AR RERRE CAR ERECTO RA 56 Cable Modem CM Mode 2 etit ette ette roh e nea a ERR ER RR RRRR RR RRRRRRRRRRRRRRR RR RRGRRR RR GR RR RR RR RR RR RR GR r RR Reese A 56 Residential Gateway RG Mode 5 trier RIS ERERRR ERR RN ERIRRR IEEE S TER ENS BIBRR IER S EEPE NRBIS REISEN ERE E SR EERR USER ESS 58 CableHome CH Mode sssrinin EEEE EEEE EEEE EEEE EEEE EEEE EEEE 59 MAC and IP Addresses Summary sssseeeeeseeeeeeeeesesrersesrersssrrrsssrerssrietssrterssrtersssttessstiessstiensstteesssteessereenestet 61 Chapter 4 Additional Information
16. When accessing your gateway from a remote location your must use HTTP port 8080 and the WAN IP address of the gateway For example if the WAN IP address is 157 254 5 7 you would navigate to http 157 254 5 7 8080 to reach your gateway Multicast Enable enables multicast traffic to pass WAN LAN You may need to enable this to see some types of broadcast streaming and content on the Internet e UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover Illustrations contained in this mU are for representation only ee THOMSON Chapter 2 WEB Configuration the services from other registered UPnP devices on the network NatSip Alg Enable feature enabled by default While ALG could help in solving NAT related problems in client LAN side An ALG understands the protocol used by the specific applications that it supports and does a protocol packet inspection of SIP traffic through it A NAT router with inbuilt SIP ALG can re write information within the SIP messages SIP headers and SDP body making possible signaling and audio traffic between LAN client and outside SIP endpoint 2 IP Filtering This page enables you to enter the IP address ranges of PCs on your LAN that you don t want to have outbound access to the WAN These PCs can still communicate with each other on your LAN but packets the
17. assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 2 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 93 e IP Stack 4 for use by you to remotely i e from somewhere on the WAN side such as at your remote workplace communicate with the Cable Modem and Networking sections to remotely access the internal web page diagnostics and configuration This stack is also used by your cable company to deliver packets between the Internet and the Wireless Cable Gateway s Networking section so they can be routed to from your PCs This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter these assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 3 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 94 e IP Stack 5 for use by you to locally i e from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the internal web page diagnostics and configuration This stack is al
18. point Sideband for Control Channel 40Mhz only There are Lower and Upper can be selected if Bandwidth 40Mhz is Enabled Control Channel There are 13 channels that you can choose Choose the one that is suitable for this device Current Channel The channel that you choose will be displayed in this field Restore Wireless defaults To recover to the default settings press this button to retrieve the settings and click Apply 40 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 2 802 11 Primary Network This page allows you to configure the Network Authentication It provides several different modes of wireless security You will have to enter proper information according to the mode you select THOMSON images amp beyond _ Wireless J Wireless Aig 802 11 Primary Network This page allows configuration of the Primary Wireless Network and its security settings i Primary Network Thom D015060 00 24 d2 c2 0d ca Primary Network Enabled v Automatic Security Configuration Primary Network Network Name SSID Thom D015060 Disabled Closed Network Open w WPA WPA PSK Enabled WPA2 WPA2 PSK Enabled v WPA WPA2 Encryption TKIP AES v WPA Pre Shared Key eeeeeeeecccecccccccccccccce Show Key RADIUS Serverfi000 RADIUS Pot a2 RADIUS Key Thomson 2007 Group Key Rotation Interval
19. specific network device to be exposed or visible directly to the WAN public internet This may be used when problem applications do not work with port triggers Entering a 0 means there are no exposed hosts DMZ Address 192 168 0 0 DMZ Host Thomson 2007 Fig 23 33 Illustrations contained in this document are for representation only E THOMSON Chapter 2 WEB Configuration 8 RIP Routing Information Protocol Setup This feature enables the gateway to be used in small business situations where more than one LAN local area network is installed The RIP protocol provides the gateway a means to advertise available IP routes to these LANs to your cable operator so packets can be routed properly in this situation Your cable operator will advise you during installation if any setting changes are required here THOMSON images amp beyond Advanced J Advanced destination IP address subnet mask and reporting intervals RIP automatically identifies and uses the best known and quickest route to any given destination address i 7 Routing Information Protocol Setup This page allows configuration of RIP parameters related to authentication ls RIP Support Disabled RIP Authentication v Enable RIP Authentication Key RIP Authentication Key ID 0 RIP Reporting Interval 30 seconds RIP Destination IP Address 0 lo 0 DMZ H RIP Setup 9 Thomson 2007 Fig 24 34
20. the page indicates the title of this management interface e g Software in this example Main Window the current workspace of the web management containing configuration or status information For easy navigation the pages are organized in groups with group names main menu individual page names within each group are provided in the sidebar To navigate to a page click the group hyperlink at the top then the page title on the sidebar Your cable company may not support the reporting of some items of information listed on your gateway s internal web pages In such cases the information field appears blank This is normal 14 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration Status 1 Software The information section shows the hardware and software information about your gateway The status section of this page shows how long your gateway has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable company If Network Access shows Allowed then your cable company has configured your gateway to have Internet connectivity If not you may not have Internet access and should contact your cable company to resolve this AYe aallal iive iue THOMSON images amp beyond Status v Status q j Software This page displays information on the current system software
21. to connect multiple computers 12 Illustrations contained in this document are for representation only THOMSON Chapter 1 Connections and Setup Turning on the Wireless Gateway After installing the Wireless Gateway and turn it on for the first time and each time the modem is reconnected to the power it goes through several steps before it can be used Each of these steps is represented by a different pattern of flashing lights on the front of the modem Note All indicators flash once before the initialization sequence If all of the lights are flashing sequentially it means the Wireless Gateway is automatically updating its system software Please wait for the lights to stop flashing You cannot use your modem during this time Do not remove the power supply or reset the Wireless Gateway during this process Illustrations contained in this Zum are for representation only E THOMSON Chapter 2 WEB Configuration Chapter 2 WEB Configuration To make sure that you can access the Internet successfully please check the following first 1 Make sure the Ethernet connection between the Wireless Gateway and your computer is OK 2 Make sure the TCP IP protocol is set properly 3 Subscribe to a Cable Company Accessing the Web Configuration The Wireless Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the setting
22. wireless channel setting may not provide optimum performance in your home if you or your neighbors have other interfering 2 4GHz devices such as cordless phones If your wireless PC is experiencing very sluggish or dramatically slower communication compared with the speed you achieve on your PC that is wired to the gateway try changing the channel number See the 802 11b g Radio Web Page discussion below for details Authentication Authentication enables you to restrict your gateway from communicating with any remote wireless PCs that aren t yours The following minimum authentication related changes to factory defaults are recommended See the 802 11b g Radio and Access Control Web Page discussions below for details Network Name SSID Set a unique name you choose Network Type Set to Open Access Control List Enter your wireless PCs MAC addresses Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway so they can t be observed by others The following minimum security setting changes to factory defaults are recommended See the 802 11b g Primary Network Web Page discussion below for details Data Encryption Set to WEP 64 bit PassPhrase Use this feature to generate security keys Illustrations contained in this mm are for representation only E THOMSON Chapter 2 WEB Configuration 1 802 11 Radio To set the basic configuration for the wir
23. 0 WPA WPA2 Re auth Interval WEP Encryption Shared Key Authentication 802 1x Authentication Network Key 1 Network Key 2 Fig 31 Primary Network Used to Enable or Disable the whole Primary Network feature Network Name SSID By using this you can change the factory default to a name of your choice up to 32 characters long Closed Network This control is used to hide or reveal your network name SSID to any remote wireless equipped PC in the area that may be scanning WiFi channels to find available WiFi networks The gateway WiFi radio frequently transmits a beacon signal which can contain this network name SSID If you set Closed Network to Enable your SSID is included in that beacon and is therefore detectable by any nearby wireless equipped PCs in the area The benefit of using Enable is it can speed your WiFi setup on some PCs If you set Closed Network to Disable your SSID is not included in the beacon This hides your network name SSID but as a result may require a bit more effort on your part to set up your wireless PCs And when we Enable the WPS Config then the Closed Network will be Disabled automatically 41 Illustrations contained in this document are for representation only E THOMSON Chapter 2 WEB Configuration WPA Wi Fi Protected Access WPA2 It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management It can provide stron
24. AC Address filters in order to block internet traffic to specific network devices on the LAN MAC Address Filters MAC 01 00 00 o0 00 o0 o0 MAC 02 00 00 o0 oo 00 00 MAC 03 00 oo oo 00 00 00 MAC 04 00 00 00 00 o0 00 IMAC 05 00 00 00 00 00 00 MAC 06 00 00 00 00 00 00 IMAC 07 00 00 00 00 00 00 MAC os 00 00 oo 00 00 00 MAC 08 00 00 00 00 00 00 MAC 10 00 00 00 00 00 00 MAC 11 00 00 00 00 00 00 MAC 12 00 00 00 00 00 00 IMAC 13 00 00 00 00 00 00 MAC 14 00 00 00 00 00 00 F IMAC 15 00 00700 00 00 00 MAC 16 00 00 00 00 00 00 IMAC 17 00 00 00 00 00 00 MAC 18 00 00 oo 00 oo 00 IMAC 19 00 00 00 00 oo 00 MAC 20 00 00 00 00 00 00 Fig 19 29 Illustrations contained in this document are for representation only ee THOMSON Chapter 2 WEB Configuration 4 Port Filtering This page allows you to enter ranges of destination ports applications that you don t want your LAN PCs to send packets to Any packets your LAN PCs send to these destination ports will be blocked For example you could block access to worldwide web browsing http port 80 but still allow e
25. H X X X X X X From power ON to system initialization complete ON FLASH OFF OFF X X X X X X During DS scanning and acquiring SYNC ON ON FLASH OFF X X X X X X From SYNC completed receiving UCD to ranging DOCSIS Start up completed Operation ON ON ON FLASH X X X X X X During DHCP configuration file download ON ON ON ON X X X X X X Operational NACO ON ON FLASH FLASH OFF X X X X X X Operational NACO OFF Wait registration with all DS and all US Lights FLASH FLASH FLASH FLASH X X X X X X Flash sequentially from the right to left Minimum duration 3 seconds From 1 to 4 DS from 1 to 4 LEDs are ON x x x x x x x x x X From 5 to 8 DS From 1 to 4 LEDs are flashing Channel Bonding Duration 3 seconds Operation From 1 to 2 US from 1 to 2 LEDs are ON OFF X X OFF X X X X X X From 3 to 4 US From 1 to 2 LEDs are flashing Duration 3 seconds Wait registration with all DS and all US Lights FLASH FLASH FLASH FLASH X X X X X X gt Flash sequentially from the left to right Minimum duration 3 seconds OFF OFF OFF OFF No Ethernet Link ON X X X ON ON ON ON X X Ethernet Link FLASH FLASH FLASH FLASH TX RX Ethernet Traffic CPE Operation OFF Wireless is disable ON X X X X X X X X ON Wireless initiate success or enable FLASH TX RX Wireless Traffic OFF No USB Link USB Operation ON X X X X X X X ON X USB Link FLASH TX RX USB Traffic SW Download A software download and while updating the ON FLASH FLASH ON X X X X X
26. MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 92 With CM Mode your cable company must provide one IP address for the CM section plus one for each PC you connect from their pool of available addresses Your cable company may have you or your installer manually enter these assigned addresses into your PC or use a DHCP Server to communicate them to your PCs or use a method that involves you entering host names into your PCs Note that in CM Mode packets passing to the Internet to from your PCs do not travel through any of the IP stacks instead they are directly bridged between the WAN and LAN sides Illustrations contained in this mm are for representation only ee THOMSON Chapter 3 Networking Residential Gateway RG Mode RG amp CH Modes Wireless Cable Gateway behaves as a gateway Cable Operator Wireless Cable Gateway E vw 1 CPE 2 CPE 3 192 168 0 2 192 168 0 3 192 168 0 4 LAN Fig 49 WAN LAN Fig 50 RG Residential Gateway Mode provides basic home networking plus NAT Network Address Translation In this mode three IP stacks are active IP Stack 1 for use by the cable company to communicate with the Cable Modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gateway 58 Illu
27. PC via 3 Ethernet 802 11b g USB Cable service Fig 46 54 Illustrations contained in this document are for representation only THOMSON Chapter 3 Networking Example The Wireless Cable Gateway offers a number of built in web pages which you can use to configure its networking side when you communicate with the networking side your communication is following this path Each packet on the Internet addressed to a PC in your home travels from the Internet down stream on the cable company s system to the WAN side of your Wireless Cable Gateway There it enters the Cable Modem section which inspects the packet and based on the rules proceeds to either forward or block the packet from proceeding on to the Networking section Similarly the Networking section then decides whether to forward or block the packet from proceeding on to your PC Communication from your home device to an Internet device works similarly but in reverse with the packet traveling upstream on the cable system Cable Modem CM Section The cable modem or CM section of your gateway uses EURO DOCSIS Standard cable modem technology EURO DOCSIS specifies that TCP IP over Ethernet style data communication be used between the WAN interface of your cable modem and your cable company A EURO DOCSIS modem when connected to a Cable System equipped to support such modems performs a fully automated initialization process that requires no user inter
28. RADIUS client must be use the same RADIUS Key for successful communication to occur Enter the RADIUS Key VWPAAAPA2 Encryption TKIP AES WPA Pre Shared Key jeeeeeeseseseseseseseseseeeceecceccece RADIUS Server RADIUS Part RADIUS Key Group Key Rotation Interval JO VVPAANPA2 Re auth Interval WEP Encryption Shared Key Authentication 802 1x Authentication Network Key 1 Network Key 2 Network Key 3 Network Key 4 Current Network Key PassPhrase l Fig 32 WPA WPA2 For the WPA WPA2 network Authentication the settings that you can adjust including WPA WPA2 Encryption RADIUS Server RADIUS Port RADIUS Key Group Key Rotation Interval and WPA WPA2 Re auth Interval WPA WPA2 Encryption There are three types that you can choose TKIP AES TKIP AES TKIP takes the original master key only as a starting point and derives its encryption keys mathematically from this mater key Then it regularly changes and rotates the encryption keys so that the same encryption key will never be used twice AES provides security between client workstations operating in ad hoc mode It uses a mathematical ciphering algorithm that employs variable key sizes of 128 192 or 256 bits Illustrations contained in this UN are for representation only M_E THOMSON Chapter 2 WEB Configuration RADIUS Server RADIUS Port RADIUS Key Please refer to the previous page Group Key Rotation Interval
29. S Configure Status will be In progress after establishing the connection the WPS Configure Status will be Success as shown below After successful connection the client will get IP address from AP and then internet will be accessible WPS Setup AP SUCCESSFUL AP Configuration is complete Click Continue to return to the previous page Continue Entered PIN Fig 41 Illustrations contained in this TH are for representation only ee THOMSON Chapter 2 WEB Configuration 3 Access Control This page allows you to make access control to the AP Access Point or connected clients by offering the MAC Addresses of the clients Administration THOMSON Wireless M Wireless v lis 802 11 Access Control This page allows the configuration of the Access Control to the AP as well as status on the 1 connected clients Administration Web Page Access Allow Allow or Deny Access to Administration Web Page from PC connected over Wifi Access Control MAC Restrict Mode Disabled v MAC Addresses EE Connected Clients MAC Address Age s RSSI dBm Type IP Addr Host Name Thomson 2007 No wireless clients are connected Fig 42 Administration Web page Access It Allow or Deny access to Administration Web Page from PC connected over WiFi Wireless Interface By default it will be having two interfaces Primary Network interface and Guest Network Interface The Primary Ne
30. X Operation FLASH memory 6 Illustrations contained in this document are for representation only ae eT ov Chapter 1 Connections and Setup Rear Panel Cert t t n ng KEREK A ETHERNET 1234 4x Ethernet 10 100 1000 Mbps RJ 45 connectors B USB Host 1x USB 2 0 Connector C Reset 1x Reset or reset to factory default this Wireless Gateway D CABLE 1x F Connector for the coax cable E 12VDC 1x Power connector to connect the DC power supply F Power switch 1x switch to power on off this Wireless Gateway Side Panel G WPS amp WiFi on off button 1x button with two features to activate disable the WiFi to execute a WPS association Illustrations contained in this Faun are for representation only E THOMSON Chapter 1 Connections and Setup Relationship among the Devices What the Modem Does The Wireless Gateway provides high speed Internet access as well as cost effective fax modem services over residential commercial and education subscribers on public and private networks via an existing CATV infrastructure The IP traffic can transfer between the Wireless Gateway and EURO DOCSIS compliant head end equipment The data security secures upstream and downstream communications What the Modem Needs to Do Its Job o The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard EURO DOCSIS compliant technology Contact Your Local Cable Company You wil
31. a to and from the internet You must have an Ethernet card and software drivers installed in your computer You will also need a standard Ethernet cable to connect the Ethernet card to your Wireless Gateway Software e ATCP IP network protocol for each machine e Microsoft Internet Explorer 4 0 or later or Netscape Navigator 4 0 or later 5 0 and 4 7 or later respectively are strongly recommended Windows is a trademark of Microsoft Corporation Macintosh and the Mac OS are trademarks of Apple Computer Inc Illustrations contained in this Zum are for representation only E THOMSON Chapter 1 Connections and Setup Wall Mounting This article will show the user through the process of wall mounting the Wireless Gateway The Adapter has two wall mount slots on its back panel Two screws are needed to mount the Adapter 5 7 0000 0000 OO o 0000 OOOOOOOOOOO 0000 OO o OOOO OOOO00000 o OOOO OOO000000 o OOOO OOOOQ0000C oO OOOO 00008060 o OOOO OOOOO0000 oO OOOO OOOOO0000 oO OOOO OOOOO000 O OOOO OOOOO0000 oO OOOO OOOOOOO00 O OOOO OOOOOOOOOOO OOOO OO O OOOO 00000000 oOo OOOO OOOOOOOOOOO OOOO OO o OOOO OOOOOOOOOOO OOOO OO o OOOO OOOOOOOOOOO 0000 OO o OOOO OOOOOOOQOOO OOOO OO o OOOO OOOOOO0O00000 0o0OOO OO o OOOO OOOOOOOOOO0O OOO00 OO To do this Ensure that the wall you use is smooth flat dry and sturdy and use the 2 screw holes which are 101 6 mm apart from each other 2 F
32. and ports Three Networking Modes Your gateway can be configured to provide connectivity between your cable company and your home LAN in any one of three Networking Modes CM RG and CH This mode setting is under the control of your cable company who can select the mode to match the level of home networking support for which you have subscribed By default all units are set for the RG mode however your cable company may change these defaults during device initialization Cable Modem CM Mode CM Mode Wireless Cable Gateway behaves as a bridge Wireless Cable Gateway CPE 1 CPE 2 CPE 3 111 111 2 11 111 111 2 12 111 111 2 13 LAN Fig 47 56 Illustrations contained in this document are for representation only THOMSON Chapter 3 Networking CM Networking IP Stack 2 92 168 100 1 WAN LAN Fig 48 CM Cable Modem Mode provides basic home networking In this mode two IP stacks are active e P Stack 1 for use by the cable company to communicate with the cable modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable gateway e P Stack 2 for use by you the end user to communicate with the cable modem and Networking sections to access the internal web page diagnostics and configuration This stack uses a fixed IP address 192 168 100 1 It uses a MAC address of MAC label 1 the
33. at and news and information services and a connection to the World Wide Web Q Can I watch TV surf the Internet and talk to my friends through the Wireless Gateway at the same time A Absolutely Q What do you mean by Broadband A Simply put it means you ll be getting information through a bigger pipe with more bandwidth than a standard phone line can offer A wider broader band means more information more quickly Q What is EURO DOCSIS and what does it mean A Data over Cable Service Interface Specifications is the industry standard that most cable companies are adopting as they upgrade their systems Should you ever decide to move the Wireless Gateway will work with all upgraded cable systems that are EURO DOCSIS compliant Q What is Xpress Technology and what does it mean A It is one of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 11a b g networks When Xpress is turned on aggregate throughput the sum of the individual 62 Illustrations contained in this document are for representation only THOMSON Chapter 4 Additional information throughput speeds of each client on the network can improve by up to 27 in 802 11g only networks and up to 75 in mixed networks comprised of 802 11g and 802 11b standard equipment The technology achieves higher thro
34. computer and install the necessary software Please refer to Figure to help you connect your Digital Cable Modem for the best possible connection Attaching the Cable TV Wire to the Wireless Gateway 1 Locate the Cable TV wire You may find it one of three ways a Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc b Connected to a wall mounted cable outlet c Coming out from under a baseboard heater or other location See Figure 1 for the wiring example Notes For optimum performance be sure to connect your Wireless Gateway to the first point the cable enters your home The splitter must be rated for at least 1 GHz E TV converter TV converter Cable drop 7 i fi K H ft TV converter m H Grounding wire New 2 way splitter one leg New cable wire A direct to modem other leg ey to IN on next splitter such as RCA DT2SP call 1 800 338 0376 to order B Splitters 3 The screen of the coaxial cable is intended to be Grounding rod connected to earth in the building installation Fig 1 Basic Home Wiring 10 Illustrations contained in this document are for representation only THOMSON Chapter 1 Connections and Setup Important Connection Information The Wireless Gateway supports 4 Ethernet connections simultaneously Below are important points to remember before yo
35. dB 3 NotLocked Unknown 0 Unknown D 0dBmVv 0 0 dB 4 NotLocked Unknown 0 Unknown 0 0 dBm 0 0 dB 5 NotLocked Unknown Unknown 0 0 dBm 0 0 dB 6 NotLocked Unknown 0 Unknown 0 0 dBm 0 0 dB Thomson 2007 7 NotLocked Unknown Unknown D 0dBmVv 0 0 dB 8 NotLocked Unknown 0 Unknown 0 0 dBm 0 0 dB Upstream Channels Channel Lock Status Modulation Channel ID Symbol Rate Frequency Power 1 NotLocked Unknown D 0 Ksym sec 0 0 dBmV 2 NotLocked Unknown D 0 Ksym sec 0 0 dBmV 3 NotLocked Unknown D 0 Ksym sec 0 0 dBmV 4 NotLocked Unknown D 0 Ksym sec 0 0 dBmV CM IP Address Duration Expires wer D H M S eo Current System Time Fig 7 16 Illustrations contained in this document are for representation only ae See TT v Chapter 2 WEB Configuration 3 Password This page is used to change the password that enables you to access the gateway web pages next time The default User ID is EMPTY and the password is admin The password can be a maximum of 8 characters and is case sensitive In addition this page can be used to restore the gateway to its original factory settings Use this with caution as all the settings you have made will be lost To perform this reset set Restore Factory Defaults to Yes and click Apply This has the same effect as a factory reset using the rear panel reset switch where you hold on the switch for 15 seconds then release i
36. e button E for your new settings to take effect If you refresh your browser s display you will see the currently active settings Content Filtering Keyword Blocking O Enable Domain Blocking O Enable Apply Keyword List Add Keyword Remove Keyword Blocked Domain List Thomson 2007 Add Domain Fig 29 38 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration Wireless Important Changes to the wireless web pages should be made from a PC that is hard wired to the gateway i e via Ethernet The Wireless web pages group enables a variety of settings that can provide secure and reliable wireless communications for even the most demanding tech savvy user The TCW770 gateway offers a choice of 802 1x WPA and WPA PSK authentication of your PCs to the gateway 64 and 128 bit WEP encryption of communication between the gateway and your PCs to guaranty security and an Access Control List function that enables you to restrict wireless access to only your specific PCs The wireless function will probably work in your home as shipped from the factory In addition the factory default wireless channel setting may not provide optimum changes are recommended from the factory defaults to secure your wireless communications and provide optimum performance Performance Because your wireless communication travels through the air the factory default
37. e to your PCs enter it into the IP Address box and then click Apply THOMSON Network v Network LAN This page allows configuration and status of the optional internal DHCP server for the LAN Network Configuration LAN u IP Address 192 168 0 1 Subnet Mask 255 255 255 0 MAC Address 08 a5 e7 b0 30 2d DHCP Server Yes CNo Lease Pool Start 192 168 0 10 Lease Pool End 192 168 0 254 Lease Time 604800 Apply Thomson 2007 Fig 13 22 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 2 WAN You can configure the optional internal DHCP server for the WAN on this page Select different WAN Connection Type will lead to different contents Take the WAN connection type DHCP for example you can release and renew the WAN lease by pressing the buttons You can enter a spoofed MAC address that causes your gateway networking stack to use that MAC address when communicating instead of the usual WAN MAC address e g if the MAC address is 00 11 e3 df 66 95 this spoofed MAC address could be 00 11 e3 df 66 97 or any desired MAC address THOMS ON s amp bey ond Network ance 3 j 3 Network WAN This page allows configuration and status of the internal DHCP client for the WAN LAN WAN IP Address SSS pu MAC Address 08 a3 e7 b0 30 2d WAN Duration D H M S Expires IM Release WAN Lease Renew WAN L
38. ease ane WAN Connection Type DHCP gt Time MTU 0 Host Name Required by some ISPs Domain Name Required by some ISPs Spoofed MAC Address DO 00 00 no 00 00 Apply Thomson 2007 Fig 14 Illustrations contained in this dn are for representation only ee THOMSON Chapter 2 WEB Configuration 3 Computers This page displays the status of the DHCP clients and current system time You can cancel an IP address lease by selecting it in the DHCP Client Lease Info list and then clicking the Force Available button If you do so you may have to perform a DHCP Renew on that PC so that it can obtain a new lease Administration THOMSON l images amp beyond Status Network Advanced Firewall Parental Control Wireless v Network z Computers This page shows the status of the DHCP clients and current system time i LAN DHCP Clients MAC Address IP Address Subnet Mask Duration Expires Select WAN 0000e27eb79f 192 168 000 011 255 255 255 000 D 07 H 00 M 00 S 00 0 Com puters Current System Time Force Available DDNS Time Thomson 2007 Fig 15 24 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 4 DDNS This page allows setup of Dynamic DNS service THOMSON Network v Network DDNS This page allows setup of Dynamic DNS service DDNS S
39. eless features please click Radio item from the Wireless menu Administration THOMSON Wireless J E 1 Wireless Aig 802 11 Radio This page allows configuration of the Wireless Radio including current country and channel number 3 Radio Interface Enabled v Wireless MAC Address 00 24 d2 c2 0d ca Output Power 100 v 802 11 Band 24Ghz v 802 11 n mode Auto v Bandwidth 20Mhz v Sideband for Control Channel 40 Mhz only Control Channel m wl Current Channel 11 Apply Restore Wireless Defaults Thomson 2007 Fig 30 Interface The wireless radio in your gateway can be completely de activated by changing Interface to Disabled Click the Apply button to save your settings If you want to re activate the disabled wireless radio in your gateway need to contact cable operator Wireless MAC Address The MAC address for this wireless device will be displayed in this field automatically Output Power This setting decides the output power of this device You may use it to economize on electricity by selecting lower percentage of power output Control the range of the AP by adjusting the radio output power 802 11 Band It can Support 2 4G and 5G 802 11n mode It will help you to Enable or Disable the 11N mode To enable you need to select Auto to disable you need to select Off Bandwidth Select wireless channel width 20Mhz is for default value bandwidth taken by wireless signals of this access
40. enn nnnr seen hnnese enn nnnr seen nnne e tentent 11 Ethernet Connection to Computer cacccccmenacdacm cana EEEE EEEa a ENEAN EEAS EEEE REREN 11 Connecting More Than One Computer to the Wireless Gateway esscccesssceceeesneeeeeesnaeeeeessaeeeeessaeeeeeesaes 12 Turning on the Wireless GateWay 4 pir eres se ERR ER AR EERREE ER REB EE EETRER GE E ERPRR URS EEEE SEE KREAR SEE EAR RERO RAE KREREEEEFARREEFERATRUERA 13 Chapter 2 WEB Configuration cesse e eee esee esset eese e tnnt ens atta set ens sets SSS se tens s sps ssis sS Sass Ssss Ssss EEES 13 Accessing the Web Configuration sesesesseeeeeseeeeeeeee eene ee eee eree nn ense Satte rsen e nene ennenree nentes inneren nnns 13 Outline of Web Manager RRRREEMMEMEMEME 14 SS CADIS a os ears sets ect ETE 15 DS OPCW ANC E L PERS 15 iii Illustrations contained in this document are for representation only ee THOMSON List of Figures 2 COMME CUON TELE 16 SM BETE 0 S NEMPE ER 17 e S DIAPnOSLICS 2i IEEE PERO RIDREENEUDIPREQ TEENS A A E ENET 18 JEV LLO S m 19 6 Initial S Cani iiio iE ERE RERO ERE ERE AR REPARARE EAE speared REA RUE RRERRE ERR FRRRER RE FERRARREFRAR AR REERARRREERRAR RS 20 T Backup Restore ir ERROR nienean N nnn RE RRR REFERRE FERRE REFER EEEE UE ENEE ONEN EEIE EEEE 21 INECWOEE aeee E NE QM EM ME UE MD MU MM espace UM M 22 EP p 22 2 WAN hss aoa se X
41. ervice Disabled v User Name Password Host Name IP Address 0 0 0 0 DDNS Status DDNS service is not enabled Thomson 2007 Fig 16 DDNS Service Choose Enabled www DynDNS org to enable the basic setting Choose Disabled to close the basic setting Username The username that you registered with your DDNS provider Password The password that you registered with your DDNS provider Host Name The domain name or host name that is registered with your DDNS provider Status It shows the DDNS service status whether it is enabled or disabled Click Apply to save the changes Illustrations contained in this EUM are for representation only ee THOMSON Chapter 2 WEB Configuration 5 Time This page allows configuration and display of the system time obtained from network servers via Simple Network Time Protocol The system has to be reset for any changes to take effect Administration THOMSON images amp beyond j Network Advanced i arer y J Network Time This page allows configuration and display of the system time obtained from network servers via Simple i Network Time Protocol The system has to be reset for any changes to take effect LAN Enable SNTP OYes No Current Time Thu Jan 01 03 07 27 1870 System Start Time Thu Jan 01 00 00 00 1870 Time Server 1 clock via net Computers Time Server 2 ntp nasa gov DDNS Time Server 3 ltick ucla edu Time T
42. ess iy j Bridging This page allows configuration of WDS features Wireless Bridging Disabled v Remote Bridges Bridging Thomson 2007 Fig 44 Wireless Bridging Choose Disabled to shutdown this function select Enabled to turn on the function of WDS Remote Bridges Enter the MAC Addresses of the remote Bridges to relay the signals to each other Apply After proper configuration click Apply to invoke the settings Illustrations contained in this ja are for representation only ee THOMSON Chapter 2 WEB Configuration 6 802 11 QoS WMM Settings Wi Fi Multimedia WMM is a component of the IEEE 802 11e wireless LAN standard for quality of service QoS The QoS assigns priority to the selected network traffic and prevents packet collisions and delays thus improving VoIP calls and watching video over WLANS WMM Support This field allows you to enable WMM to improve multimedia transmission No Acknowledgement This field allows you to enable WMM No Acknowledgement Power Save Support This field allows you to enable WMM Power Save Support THOMSON Wireless Wireless 802 11 Wi Fi Multimedia This page allows configuration of the Wi Fi Multimedia QoS i WMM Support On v No Acknowledgement Off Power Save Support On D XOP b XOP a g Discard C k EDCA AP Parameters CWmin CWmax AIFSN Limit usec Limit usec Oldest First
43. for representation only THOMSON Chapter 2 WEB Configuration Automatic Security Configuration WPS v The physical button on the AP will provision wireless clients using Wi Fi Protected Setup WPS Device Name ThomsonAP WPS Setup AP PIN 12345670 WPS Add Client Adda client Push Button PIN PIN oo Fig 35 WiFi Protected Setup WPS is an easy and secure way of configuring and connecting your WiFi access point In your case the TCW770 is the Access Point AP and Your PC or Wifi Device is called the STA When configuring your Wifi Network via WPS Messages are exchanged between the STA and AP in order to configure the Security Settings on both devices WPS Config It will help you to Enable or Disable the WPS feature To enable you need to select WPS to disable you need to select Disabled Note After you Enabled the WPS you will get the options as show in Fig 35 and the WPS Config State box will show its configuration status Device Name By using this you can change the factory default to a name of your choice which is up to 32 characters long as like SSID WPS Setup AP Here you do not need to change anything just skip this step e WPS Add Client There are two methods Push Button and PIN Select the method you want But the default selection will be PIN If you select Push Button then the WPS Add Client option will appear as shown below
44. ger encryption and authentication solution than none WPA modes WPA2 is the second generation of WPA security WPA PSK WPA Pre Shared Key WPA2 PSK WPA2 Pre Shared Key It is useful for small places without authentication servers such as the network at home It allows the use of manually entered keys or passwords and is designed to be easily set up for home users WEP Encryption You can choose 64 bit or 128 bit according to your needs If you choose Disabled the Network Keys will not be shown on this page If selected the data is encrypted using the key before being transmitted For example if you set 128 bit in this field then the receiving station must be set to use the128 Bit Encryption and have the same Key value too Otherwise it will not be able to decrypt the data Note You need to connect one end of the Ethernet cable to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Wireless Gateway If you select WEP 64 bit or 128 bit you can adjust the following settings And by selecting Disable you can disable WEP Encryption Shared Key Authentication Decide whether to set the shared key Optional or Required by selecting from the drop down menu Network Key 1 to 4 The system allows you to enter four sets of the WEP key For 64 bit WEP mode the key length is 5 characters or 10 hexadecimal digits As for 128 bit WEP mode the key length is 13 characters or 26 hexadecimal digit
45. imezone Offset Hours 0 v Minutes Apply Reset Values Thomson 2007 26 Illustrations contained in this document are for representation only ERN M UM oso Chapter 2 WEB Configuration Advanced 1 Options This page allows you to enable disable some features of the Wireless Gateway THOMSON Administration Advanced MJ Advanced A 7 i Options This page allows configuration of advanced features of the broadband gateway WAN Blocking v Enable Options Ipsec PassThrough v Enable PPTP PassThrough v Enable Remote Config Management Enable Multicast Enable v Enable UPnP Enable Enable NatSip Alg Enable v Enable Apply Thomson 2007 Fig 17 WAN Blocking prevents others on the WAN side from being able to ping your gateway With WAN Blocking enabled your gateway will not respond to pings it receives effectively hiding your gateway Ipsec PassThrough enables IpSec type packets to pass WAN LAN IpSec IP Security is a security mechanism used in Virtual Private Networks VPNs PPTP PassThrough enables PPTP type packets to pass WAN LAN PPTP Point to Point Tunneling Protocol is another mechanism sometimes used in VPNs Remote Config Management makes the configuration web pages in your gateway accessible from the WAN side Note that page access is limited to only those who know the gateway access password
46. ing to your needs by using the drop down menu 802 11n Protection Select Auto to turn on the 802 11n protection select Off to turn down the protection Multicast Rate The Multicast Rate option sets the threshold throughput level a wireless client must obtain in order to be accepted by the base station The lower this value theoretically the greater number of clients that can connect especially those at greater distances from the base station At the opposite end the higher this number only those wireless clients that can achieve the higher throughput value will be able to connect 50 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 5 Bridging The Bridging page provides a location where settings can be adjusted related to the WDS Wireless Distribution System feature WDS is a system that enables the interconnection of access points wirelessly It may also be referred to as repeater mode because it appears to bridge and accept wireless clients at the same time unlike traditional bridging The wireless gateway can be placed in a mode that allows the gateway to communicate with other extender wireless access points either exclusively or mixed with communications to local PCs Use this page to designate the Remote Bridges the gateway is allowed to communicate with and to select the Wireless Bridging mode Administration THOMSON Wireless v Es Wirel
47. is the legal demarcation between the subscriber s property and the service provider s p Illustrations contained in this ee are for representation only ee THOMSON Chapter 4 Additional Information TCP IP Transmission Control Protocol Internet Protocol A networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TFTP Trivial File Transfer Protocol the system by which the Media Terminal Adapter s configuration data file is downloaded Xpress Technology One of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 11a b g networks Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product Thomson Inc 101 W 103rd Street Indianapolis IN 46290 68 Illustrations contained in this document are for representation only THOMSON
48. ix the screws into wall leaving their heads 3 mm 0 12 inch clear of the wall surface 3 Remove any connections to the unit and locate it over the screw heads When in line gently push the unit on to the wall and move it downwards to secure 4 Illustrations contained in this document are for representation only THOMSON Chapter 1 Connections and Setup Wireless Gateway TCW770 Overview Front Panel The following illustration shows the front panel of the TCW770 gateway 1 Oo 1 Power DS US Online Ethemet USB Wireless Reset Button behavior a Push and hold the button between 0 and 5 seconds gt Reboot the device b Between 6 and 10 seconds gt Display the channel bonding status for DS and US Note This is the same as the above Channel Bonding display after the registration c After 11 seconds gt Perform the factory reset WPS LED is a backlight in WPS button d When WiFi is on the LED is blinking e When WPS association is on the LED is turned on Illustrations contained in this mm are for representation only E THOMSON Chapter 1 Connections and Setup The LEDs on the front panel are described in the table below from left to right Internet Ethernet TCW770 Power USB Wireless Description DS US Online 1 2 3 4 ON ON ON ON ON ON ON ON X X Boot up Power on 0 25 sec Operation X FLASH FLASH FLAS
49. l need to contact your cable company to establish an Internet account before you can use your gateway You should have the following information ready which you will find on the sticker on the gateway e The serial number e The model number e The Cable Modem CM Media Access Control MAC address e SSID WEP WPA PSK information 8 Illustrations contained in this document are for representation only THOMSON Chapter 1 Connections and Setup Please verify the following with the cable company m The cable service to your home supports EURO DOCSIS compliant two way modem access B You have a cable outlet near your PC and it is ready for Cable Modem service Note It is important to supply power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready whenever you need Important Information Your cable company should always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first Please verify the following on the Wireless Gateway The on off button on the rear panel must be in the ON mode on 1 Illustrations contained in this Zn are for representation only E THOMSON Chapter 1 Connections and Setup Connecting the Wireless Gateway to a Single Computer This section of the manual explains how to connect your Wireless Gateway to the Ethernet port on your
50. le network beginning with the values supplied here Initial DS Frequency 245750000 Upstream Channel ID lo Misnnnetine Apply and Reboot Initial Scan Backup Restore Thomson 2007 Fig 11 20 Illustrations contained in this document are for representation only ae TT v Chapter 2 WEB Configuration 7 Backup Restore This page allows you to save your current settings locally on your PC or restore settings previously saved THOMSON images amp beyond Status Mebwor dvanced f rer control Wirele v Status Backup Restore Settings This page allows you to save your current settings locally on your PC or restored M settings previously saved Software Backup Backup puch Restore Settings Diagnostics WIS Restore Event Log Initial Scan Backup Restore Thomson 2007 Fig 12 21 Illustrations contained in this document are for representation only ME THOMSON Chapter 2 WEB Configuration Network 1 LAN You can activate the DHCP server function for the LAN on this page With this function activated your cable company s DHCP server provides one IP address for your gateway and your gateway s DHCP server provides IP addresses starting at the address you set in IP Address on the LAN page to your PCs A DHCP server leases an IP address with an expiration time To change the lowest IP address that your gateway will issu
51. mail service SMTP port 25 and POP 3 port 110 To enable port filtering set Start Port and End Port for each range and click Apply To block only one port set both Start and End ports the same THOMSON images amp beyo Advanced v Advanced Us l Options This page allows configuration of advanced features of the broadband gateway Port Filtering Start Port End Port Protocol Enabled 65635 Beth O 66635 Both O 65635 Both v 66535 Both v po535 Beth v 5635 Both w 5635 Both v 66535 Both v ps5 Both v g amp 535 Beth w Port Filtering 1 1 1 1 1 1 1 1 4 1 HOOoOoaooangoago Thomson 2007 Fig 20 30 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 5 Forwarding For LAN WAN communications the gateway normally only allows you to originate an IP connection with a PC on the WAN it will ignore attempts of the WAN PC to originate a connection onto your PC This protects you from malicious attacks from outsiders However sometimes you may wish for anyone outside to be able to originate a connection to a particular PC on your LAN if the destination port application matches one you specify This page allows you to specify up to 10 such rules For example to specify that outsiders should have access to an FTP server you have running a
52. nd exit a device through one of its network interfaces The gateway offers Ethernet and 802 11b g wireless network interfaces on the LAN side and the EURO DOCSIS network interface on the WAN side Illustrations contained in this e are for representation only ee THOMSON Chapter 3 Networking When a packet enters a network interface it is offered to all the TCP IP stacks associated with the device side from which it entered But only one stack can accept it a stack whose configured Ethernet address matches the Ethernet destination address inside the packet Furthermore at a packet s final destination its destination IP address must also match the IP address of the stack Each packet that enters a device contains source MAC and IP addresses telling where it came from and destination MAC and IP addresses telling where it is going to In addition the packet contains all or part of a message destined for some application that is running on the destination device IRC used in an Internet instant messaging program HTTP used by a web browser and FTP used by a file transfer program are all examples of applications Inside the packet these applications are designated by their port number Port 80 the standard HTTP port is an example of a port number The Networking section of the router performs many elegant functions by recognizing different packet types based upon their contents such as source and destination MAC address IP address
53. necessary specifications and operations support interface specifications for Cable Modems and associated equipment F Connector A type of coaxial connector labeled CABLE IN on the rear of the Wireless Gateway that connects the modem to the cable system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the Wireless Gateway IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and a host address This modem receives a new IP address from your cable operator via DHCP each time it goes through Initialization Mode Key exchange The swapping of mathematical values between entities on a network in order to allow encrypted communication between them MAC Address The permanent identity for a device programmed into the Media Access Control layer in the network architecture during the modem s manufacture Network Driver A file that is loaded on the computer to allow the computer to recognize the Ethernet card or USB port NID Network Interface Device the interconnection between the internal house telephone wiring and a conventional telephone service provider s equipment These wiring connections are normally housed in a small plastic box located on an outer wall of the house It
54. og server OMSON Firewall X8 Firewall s Remote Log This page allows optional configuration of events to be sent to a local SysLog server Send selected events O Permitted Connections O Blocked Connections O Known Internet Attacks O Product Configuration Events Remote Log to SysLog server at 192 168 0 0 Apply Thomson 2007 Fig 28 37 Illustrations contained in this document are for representation only E THOMSON Chapter 2 WEB Configuration Parental Control 1 Basic This page allows you to enable disable and configure a variety of firewall features associated with web browsing which uses the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply Here are some of your choices on the Parental Control page Activate Keyword Blocking and specify some keywords in the Keyword List to cause blocking of web pages on the WAN side with the specified keyword in the content Activate Domain Blocking and specify some Domain Names e g disney com in the Domain List THOMSON Parental Control v Parental Control A Basic Setup This page allows basic selection of rules which block certain Internet content and certain VVeb sites 1 When you change your Parental Control settings you must click on the appropriate Apply Add or Remov
55. r player on the WAN side will be sending to ports your PC s game receives on Application programs like games publish this information in user manuals Later each time you play the game the gateway automatically creates the forwarding rule necessary This rule is valid until 10 minutes after it sees game activity stop After 10 minutes the rule becomes inactive until the next matched outgoing traffic arrives For example suppose you specify Trigger Range from 6660 to 6670 and Target Range from 113 to 113 An outbound packet arrives at the gateway with your game playing PC source IP address 192 168 0 10 destination port 666 over TCP IP This destination port is within the Trigger destined for port 113 to your game playing PC at 192 168 0 10 You can specify up to 10 port ranges on which to trigger 32 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 7 DMZ Host Use this page to designate one PC on your LAN that should be left accessible to all PCs from the WAN side for all ports For example if you put an HTTP server on this machine anyone will be able to access that HTTP server by using your gateway IP address as the destination A setting of 0 indicates NO DMZ PC Host is another Internet term for a PC connected to the Internet Administration THOMSON Advanced v ES Advanced al DMZ Host Exposed Host This page allows configuration of a
56. s Current Network Key Select one set of the network key from 1 to 4 as the default one PassPhrase You can enter ASCII codes into this field The range is from 8 characters to 64 characters For ASCII characters you can key in 63 characters in this field If you want to key in 64 characters only hexadecimal characters can be used Generate WEP Keys Click this button to generate the PassPhrase Apply After proper configuration click Apply to invoke the settings 42 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 802 1 x Authentication If you enable the 802 1x authentication function you will have to offer the following information RADIUS Server RADIUS Server is a protocol for carrying authentication authorization and configuration information between a Network Access Server which desires to authenticate its links and a shared Authentication Server Please key in the IP Address for the RADIUS Server RADIUS Port Besides the IP address of the RADIUS Server you have to enter the port number for the server Port 1812 is the reserved RADIUS authentication port described in RFC 2138 Earlier AP RADIUS clients use port 1945 The default value will be shown on this box You can keep and use it RADIUS Key A RADIUS Key is like a password which is used between IAS and the specific RADIUS client to verify identity Both IAS and the
57. s contained in this D are for representation only E THOMSON Chapter 3 Networking Chapter 3 Networking Communications Data communication involves the flow of packets of data from one device to another These devices include personal computers Ethernet cable modems digital routers and switches and highly integrated devices that combine functions like the Wireless Cable Gateway The gateway integrates the functionality often found in two separate devices into one It s both a cable modem and an intelligent wireless gateway networking device that can provide a host of networking features such as NAT and firewall Figure 2 illustrates this concept with the cable modem CM functionality on the left and networking functionality on the right In this figure the numbered arrows represent communication based on source and destination as follows Type of Communication 1 Communication between the Internet and your PCs Example The packets created by your request for a page stored at a web site and the contents of that page sent to your PC 2 Communication between your cable company and the cable modem side Example When your cable modem starts up it must initialize with the cable company which requires the cable company to communicate directly with the cable modem itself 3 Communication between your PCs and the networking side Cable Modem Section Networking Section WAN CPE IP LAN IP Stack 2 Connected to your
58. s on the web page and apply them to the device Once your host PC is properly configured please proceed as follows 1 Start your web browser and type the private IP address of the Wireless Gateway on the URL field 192 168 0 1 2 After connecting to the device you will be prompted to enter username and password By default the username is and the password is admin 3 We strongly recommend to change the default password admin on the first connection Please define a username and password for administration This message will be display until it will be not change Connectto152168 01 iix 8 i A l Thomson User name If Password esseseose Remember my password ces Fig 4 If you login successfully the main page will appear 13 Illustrations contained in this document are for representation only ee THOMSON Chapter 2 WEB Configuration Outline of Web Manager The main screen will be shown as below THOMSON i Click here to change the settings Administration Status J Status Ai Password This page allows configuration of administration access privileges and the ability to restore factory 1 Md defaults to the system User Name Password eeecc Re Enter Password eeeee Password Restore Factory Defaults Yes 9 No Thomson 2007 Fig 5 Main Menu the hyperlinks on the top of the page Title the sidebar on the left side of
59. so used by the Wireless Cable Gateway Networking section to route packets between the Wireless Cable Gateway s Networking section and your PCs This stack uses a fixed IP address 192 168 0 1 It uses a MAC address of MAC label 4 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 95 With CH Mode your cable company must provide one IP address for the CM section plus two for the Networking section from their pool of available addresses Each PC you connect gets an IP address from a DHCP Server that is part of the Networking section of the gateway 60 Illustrations contained in this document are for representation only THOMSON Chapter 3 Networking MAC and IP Addresses Summary This table summarizes all the MAC and IP addresses that may be associated with the TCP IP communication stacks in your Wireless Cable Gateway The ones actually used depend upon your gateway Operating Mode as explained above At minimum your cable company will need to know the MAC address associated with IP Stack 1 which is the MAC address shown on the modem label Stack Name Purpose Mode MAC Address IP Address IP Stack 1 CM WAN access all Modes per label on CM assigned by cable company IP Stack 2 local management CM Mode during initialization IP Stack 3 only CM label 1 fixed at 192 168 100 1 IP Stack 4 IP Stack 5 CableHome remote management
60. strations contained in this document are for representation only THOMSON Chapter 3 Networking e IP Stack 3 for use by you to remotely i e from somewhere on the WAN side such as at your remote workplace communicate with the Cable Modem and Networking sections to remotely access the internal web page diagnostics and configuration This stack is also used by your cable company to deliver packets between the Internet and the gateway s networking section so they can be routed to from your PCs This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 2 the MAC label is found on the bottom of the unit E g ifthe MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 93 e IP Stack 5 for use by you to locally i e from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the internal web page diagnostics and configuration This stack is also used by the gateway s networking section to route packets between the gateway s Networking section and your PCs This stack uses a fixed IP address 192 168 0 1 It uses a MAC address of MAC label 4 the MAC label is found on the bottom of
61. t Administration THOMSON Status Status PAL Password This page allows configuration of administration access privileges and the ability to restore factory 1 P defaults to the system User Name Password DII Re Enter Password eseese Password Restore Factory Defaults O Yes 9 No Thomson 2007 Fig 8 17 Illustrations contained in this document are for representation only E THOMSON Chapter 2 WEB Configuration 4 Diagnostics This page offers basic diagnostic tools for you to utilize when connectivity problems occur When you ping an Internet device you send a packet to its TCP IP stack and it sends one back to yours To use the ping Test enter the information needed and press Start Test the Result will be displayed in the lower part of the window Press Abort Test to stop and Clear Results to clear the result contents Note Firewalls may cause pings to fail but still provide you TCP IP access to selected devices behind them Keep this in mind when pinging a device that may be behind a firewall Ping is most useful to verify connectivity with PCs have no firewall such as the PCs on your LAN side THOMSON Status MJ Status Va Diagnostics This page provides for ping diagnostics to the LAN to help with IP connectivity problems Ping Test Parameters Ping Target 0 0 0 0 Ping Size 64 bytes No of Pings 3 Ping Interval 1000 ms Diagnostics Stat Test Abor
62. t 192 168 0 5 create a rule with that address and Start Port 20 and End Port 221 FTP port ranges and Protocol TCP FTP runs over TCP and the other transport protocol UDP and click Apply This will cause inbound packets that match to be forwarded to that PC rather than blocked As these connections are not tracked no entry is made for them in the Connection Table The same IP address can be entered multiple times with different ports THOMSON Advanced J Advanced diss Forwarding This allows for incoming requests on specific port numbers to reach web servers FTP servers mail ii servers etc so they can be accessible from the public internet A table of commonly used port numbers is also provided Port Forwarding Local IP Adr Start Port End Port Protocol Enabled 192 168 0 0 0 oO Both v 192 168 0 0 n D Both v O 192 168 0 0 lo Both v O 192 168 0 0 0 0 Both O Forwarding 492 168 0 0 D 0 Both Ci 192 168 0 0 o Beth 192 168 0 0 o Both O 192 168 0 0 n 0 Both 192 168 0 0 0 Both v 192 168 0 0 D Beth v Thomson 2007 Fig 21 31 Illustrations contained in this document are for representation only ME THOMSON Chapter 2 WEB Configuration 6 Port Triggers Some Internet activities such as interactive gaming require that a PC on the WAN side of your gateway be able to originate connec
63. t are for representation only THOMSON Chapter 2 WEB Configuration 3 Local Log and Remote Log The gateway builds a log of firewall blocking actions that Firewall has taken Using the Local Log page lets you specify an email address to which you want the gateway to email this log You must also tell the gateway your outgoing i e SMTP email server s name so it can direct the email to it Enable Email Alerts has the gateway forward email notices when Firewall protection events occur Click E mail Log to immediately send the email log Click Clear Log to clear the table of entries for a fresh start The log of these events is also visible on the screen For each blocking event type that has taken place since the table was last cleared the table shows Description Count Last Occurrence Target and Source A Administration THOMSON Firewall Firewall cp A Local Log This page allows configuration of Firewall event log reporting via email alerts and a local view of the 1 attacks on the system Contact Ernail Address SMTP Server Name E mail Alerts O Enabie Description Count Last Occurence Target Source Email Log _ _ Clear Log Local Log Thomson 2007 Fig 27 The Remote Log page allows you to specify the IP address where a SysLog server is located and select different types of firewall events that may occur Then each time such an event occurs notification is automatically sent to this l
64. tTest Clear Results Results Waiting for input To get an update of the results you must REFRESH the page Thomson 2007 Fig 9 18 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 5 Event Log This page displays the contents of the SNMP event log Press Clear Log button to clear the logs Administration THOMSON images amp beyond E Status Network Advanced Firewall Parental Control Wireless Status SNMP Event Log This page displays the contents of the SNMP event log t a Software Connection Password Diagnostics Event Log Initial Scan Backup Restore Budd bill Clear Log Thomson 2007 Fig 10 19 Illustrations contained in this document are for representation only ee THOMSON Chapter 2 WEB Configuration 6 Initial Scan To speed up the modem s first time startup enter known downstream frequency and or upstream channel ID information here Then click Apply and Reboot button to start scanning the cable network beginning with the values supplied here Administration THOMSON images amp beyond _ Status ivar rent r 3 Status Aes Initial Scan To speed up the modem s first time startup enter known downstream frequency and or upstream ii P channel ID information here Then click the Apply and Reboot button The modem will start scanning the cab
65. ter Proxy Enable cal Log Filter Cookies Enable Lo Filter Java Applets Enable Filter Activex Enable Filter Popup Windows Enable Block Fragmented IP Packets Enable Port Scan Detection Enable IP Flood Detection wv Enable Firewall Protection V Enable Apply Trusted Computers po jo o jo o o Add Thomson 2007 No Trusted Computers Remove Fig 25 35 Illustrations contained in this document are for representation only ee THOMSON Chapter 2 WEB Configuration 2 TOD Filtering Use this page to set rules that will block specific LAN side PCs from accessing the Internet but only at specific days and times Specify a PC by its hardware MAC address and then use the tools to specify blocking time Finally click the Apply button to save your settings THOMSON images amp beyond Firewall S4 E Firewall his Time of Day Access Filter This page allows configuration of web access filters to block all internet traffic to and 1 a from specific network devices based on time of day settings Filter 0 o ko o o o Add TOD Filter No filters entered v C Enabled Remove Local Log Days to Block Everyday Sunday Monday L1Tuesday SEMOS eg OWednesday Thursday Friday C Saturday Time to Block OAI day Start 12 hour o0 min AM v End 12 hour 0 min AM v Thomson 2007 Fig 26 36 Illustrations contained in this documen
66. the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 95 With RG Mode your cable company must provide one IP address for the CM section plus one for the Networking section from their pool of available addresses With RG Mode each PC you connect gets an IP address from a DHCP Server that is part of the Networking section of the gateway CableHome CH Mode IP Stack 4 ESS IP Stack 5 WAN A TET 111 111 2 12894192 168 0 1 LAN Fig 51 Illustrations contained in this ae are for representation only ee THOMSON Chapter 3 Networking CH CableHome Mode provides all the functionality of RG mode and adds the ability of the cable company to control the home networking configuration of your Wireless Cable Gateway for you so you don t need to perform the configuration yourself In this mode four IP stacks are active e IP Stack 1 for use by the cable company to communicate with the Cable Modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gateway e IP Stack 3 for use by your cable company to communicate with the Networking section to help you configure and manage your home networking This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter
67. tions during the game with your game playing PC on the LAN side You could use the Advanced Forwarding web page to construct a forwarding rule during the game and then remove it afterwards to restore full protection to your LAN PC to facilitate this Port triggering is an elegant mechanism that does this work for you each time you play the game THOMSON ae Advanced J Advanced Port Triggers This page allows configuration of dynamic triggers to specific devices on the LAN This allows for special applications that require specific port numbers with bi directional traffic to function properly Applications such as video conferencing voice gaming and some messenging program features may require these special settings Port Triggering Trigger Range Target Range Protocol Enable Start Port End Port Start Port End Port 0 0 0 D TCP w 0 o jo jp TcP O n 0 0 0 TCP w 0 0 D D rcP 0 0 D D TCP v Port Triggers o 7 7 a re vn 0 0 0 TCP v 0 0 D TCP v 0 Jo D D rcP lH 0 0 D 0 TCP w 9 Thomson 2007 Fig 22 Port Triggering works as follows Imagine you want to play a particular game with PCs somewhere on the Internet You make one time effort to set up a Port Trigger for that game by entering into Trigger Range the range of destination ports your game will be sending to and entering into Target Range the range of destination ports the othe
68. tuck on The modem should work with a standard RG 6 coaxial cable but if you re using a cable other than the one your Cable Company recommends or if the terminal connections are loose it may not work Check with your Cable Company to determine whether you re using the correct cable Ifyou subscribe to video service over cable the cable signal may not be reaching the modem Confirm that good quality cable television pictures are available to the coaxial connector you are using by connecting a television to it If your cable outlet is dead call your Cable Company Verify that the Cable Modem service is EURO DOCSIS compliant by calling your cable provider For more Usage and Troubleshooting Tips use the web site links provided on the CD ROM http www cable modem rca com help 64 Illustrations contained in this document are for representation only THOMSON Chapter 4 Additional information FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade Name Model TC W770 Equipment Classification Computing Device Accessory Responsible Party Thomson Inc 101 W 103rd Street Indianapolis IN 46290 Telephone 317 415 4151
69. twork interface will be available for all users If you want to access the Guest Network Interface then you need to contact cable operator MAC Restrict Mode Click Disabled to welcome all of the clients on the network select Allow to permit only the clients on the list to access the cable modem or choose Deny to prevent the clients on the list to access this device MAC Address Your Gateway identifies wireless PCs by their WiFi MAC Address This address consists of a string of 6 pairs of numbers 0 9 and letters A F such as 00 90 4B FO FF 50 It is usually printed on the WiFi card of the device e g the PCMCIA card in a laptop It can also be determined from a Windows DOS prompt as explained below Enter the MAC addresses of the connected clients into the fields and then click Apply to add them to the list for access control Apply After proper configuration click Apply to invoke the settings Connected Clients The information of currently connected clients will be displayed here 48 Illustrations contained in this document are for representation only THOMSON Chapter 2 WEB Configuration 4 802 11 Advanced This page allows you to configure some advanced settings The factory default values should provide good results in most cases We don t recommend you change these settings unless you have technical knowledge of 802 11b wireless technology For expert users details of all settings on this web page are pro
70. typical standard 802 11g systems without impacting the performance of neighboring wireless LANs Rate This determines the speed of the data transmission There are several rates provided here for you to choose Choose any one of it according to your needs by using the drop down menu Beacon Interval Set the period of beacon transmissions to allow mobile stations to locate and identify a BSS The measure unit is time units TU of 1024 microseconds Value range 1 65535 DTIM Interval The value you set here is used to inform mobile stations when multicast frames that have been buffered at the Wireless Gateway will be delivered and how often that delivery occurs Value range 1 255 Fragmentation Threshold Set the number of the fragmenting frames to make the data to be delivered without errors induced by the interference Frames longer than the value you set here are fragmented before the initial transmission into fragments no longer than the value of the threshold Value range 256 2346 RTS Threshold Set the value for sending a request to the destination All the frames of a length greater than the threshold that you set here will be sent with the four way frame exchange And a length less than or equal to the value that you set will not be proceeded by RTS Value range 0 2347 NPHY Rate This determines the speed of the data transmission There are several rates provided here for you to choose Choose any one of it accord
71. u connect the Wireless Gateway Ethernet Connection to a Computer Make the connection to the modem in the following sequence 1 Connect one end of the coaxial cable to the cable connection on the wall and the other end to the CABLE jack on the Wireless Gateway 2 Connect the plug from the DC power supply into the POWER DC ADAPTER jack on the Cable Wireless Gateway and plug the power supply into a DC outlet Note Use only the power supply that accompanied this unit Using other adapters may damage the unit 3 Connect one end of the Ethernet cable straight wired see below to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Wireless Gateway Make sure that the Ethernet cable is straight wired not null or crossover wired However you will need a crossover type cable if you are connecting the modem to a hub or a hub within a port switch that provides the same function Jg Cable Splitter RF Cables Fig 2 Ethernet Connection Illustrations contained in this PU are for representation only E THOMSON Chapter 1 Connections and Setup Connecting More Than One Computer to the Wireless Gateway If you need to connect more than one computer to TCW770 simply connect the computers to the Ethernet ports on the rear panel Cable Splitter Fig 3 Multiple PC Connection Note You may need to check with your service provider in order
72. ughput by by re packaging data reducing the number of overhead control packets so that more useful data can be sent during a given amount of time Monthly subscription fee applies Additional equipment required Contact your cable company and ISP for any restrictions or additional fees Illustrations contained in this ducum are for representation only ee THOMSON Chapter 4 Additional Information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows I can t access the internet Check all connections to your Wireless Gateway Your Ethernet card may not be working Check each product s documentation for more information The Network Properties of your operating system may not be installed correctly or the settings may be incorrect Check with your ISP or cable company I can t get the modem to establish an Ethernet connection Even new computers don t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it Check to see that you are using the right type of Ethernet cable The modem won t register a cable connection Ifthe modem is in Initialization Mode the INTERNET light will be flashing Call your Cable Company if it has not completed this 5 step process within 30 minutes and note which step it is getting s
73. vention Part of this initialization configures the cable modem with a CM IP Cable Modem Internet Protocol address as shown in Figure 3 so the cable company can communicate directly with the CM itself Networking Section The Networking section of your gateway also uses TCP IP Transmission Control Protocol Internet Protocol for the PCs you connected on the LAN side TCP IP is a networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TCP IP requires that each communicating device be configured with one or more TCP IP stacks as illustrated by Figure 4 On a PC you often use software that came with the PC or its network interface if you purchased a network interface card separately to perform this configuration To communicate with the Internet the stack must also be assigned an IP Internet Protocol address 192 168 100 1 is an example of an IP address A TCP IP stack can be configured to get this IP address by various means including a DHCP server by you directly entering it or sometimes by a PC generating one of its own Ethernet requires that each TCP IP stack on the Wireless Cable Gateway also have associated with it an Ethernet MAC Media Access Control address MAC addresses are permanently fixed into network devices at the time of their manufacture 00 90 64 12 B1 91 is an example of a MAC address Data packets enter a
74. vided below Administration THOMSON X beyond _ Wireless v Wireless j f i 802 11 Advanced This page allows configuration of data rates and WiFi thresholds 54g Mode Basic Rate Set Default v 54g Protection Auto v Press Technology Disabled Afterburner Technology Advanced Rate Auto v Beacon Interval 100 DTIM Interval 1 Fragmentation Threshold 2346 RTS Threshold 2347 NPHY Rate Auto v 802 11n Protection Auto Multicast Rate Auto Thomson 2007 Fig 43 54g Mode There are four modes for you to choose please check the specification of your wireless card and choose a proper setting Basic Rate Set Select default or All basic rate 54g Protection Select Auto to turn on the 54g protection select Off to turn down the protection Xpress Technology When Xpress is turned on aggregate throughput the sum of the individual throughput speeds of each client on the network can improve by up to 27 in 802 11g only networks and up to 75 in mixed networks comprised of 802 11g and 802 11b standard equipment 49 Illustrations contained in this document are for representation only ME THOMSON Chapter 2 WEB Configuration Afterburner Technology Afterburner technology is an enhancement for the 54g platform It maximum performance implementation of the IEEE 802 11g standard Products with this new technology provide up to 40 percent greater throughput than
75. y originate to WAN addresses are blocked by the gateway THOMSON images amp beyond Advanced v Advanced Miks IP Filtering This page allows the configuration of IP Address filters in order to block internet traffic to specific i d network devices on the LAN IP Filtering Start Address End Address Enabled IP Filtering 192 168 0 0 192 168 0 0 o E 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 O 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 O Gel 192 168 0 0 192 168 0 0 Li 192 168 0 0 192 168 0 0 1 a 192 168 0 0 192 168 0 0 192 168 0 0 192 168 0 0 o Thomson 2007 Fig 18 28 Illustrations contained in this document are for representation only THOMSON 3 MAC Filtering Chapter 2 WEB Configuration This page enables you to enter the MAC address of specific PCs on your LAN that you wish to NOT have outbound access to the WAN As with IP filtering these PCs can still communicate with each other through the gateway but packets they send to WAN addresses are blocked THOMSON images amp beyond i Options IP Filtering MAC Filtering Port Filtering Forwarding Port Triggers DMZ Host RIP Setup Thomson 2007 Administration tatus etwork Advanced Firewa arental Contrc Vireless v Advanced MAC Filtering This page allows configuration of M

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