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FaxTalk FaxCenter Pro 8 User Guide

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1. 19 Items 8 Unread Waiting For call auto S Figure 4 5 FaxTalk FaxCenter Pro Status Bar The Status Bar displays the following information about the current status from left to right Number of items in the current folder Displays the total number of items stored in the current folder When the Inbox folder is selected this area displays the total number of items in the folder and the number of unread items in the folder Copyright 2010 Thought Communications 40 FaxTalk FaxCenter Pro 8 Activity status Displays the current status activity including sending and receiving transactions Anytime FaxTalk FaxCenter Pro is processing an incoming or outgoing call the status bar will display status information related to the operation Automatic Answer status This provides a quick method of determining the state of the automatic answering option When FaxTalk FaxCenter Pro is set to automatically answer all incoming calls this space displays the word Auto When FaxTalk FaxCenter Pro is not set to automatically answer all incoming calls this space is empty Work Offline status This provides a quick method of determining the state of the Work Offline option When the Work Offline option is enabled this space displays an icon with a red X When the Work Offline option is disabled this space is empty You can choose to turn off the Status Bar in FaxTalk FaxCenter Pro On the View menu click Status Bar Wor
2. Copyright 2010 Thought Communications FaxTalk FaxCenter Pro 8 Automatically printing received faxes sssssssssssssssesseeeeeeeneen nee 14 Automatically printing a confirmation of a received fax ssssssssssssssseeee 15 Automatically printing a confirmation of a sent fax sssssssssssssssseeeeeenns 15 Setting the default resolution for sending faxes ssssssssssssssssseeeeeeene 15 Setting the dialing retry options for sending faxes ssssssssssssseeee 15 General progran Options aia eo Hn ede eto meia debo ee den 16 Displaying the incoming call message when calls are detected sssssssssssss 16 Playing a sound when new items are received ocoooooccccococcccccoooncnonononnnccnonononnnnononononononcnnononnnoss 16 Displaying a notification message after receiving a new item sss 16 Automatically saving a copy of a received item to a folder ooooooocinocccoocccononccinnncnonnnononnnonnnos 17 Entering USeriMTOnMatiOn a mu E EU MI ea ette at 17 Email Options ese ate eter ave ih nete eee eme n ed oe ae ett 17 Enabling email support in FaxTalk FaxCenter Pro sssssssssssseeeeene 17 Selecting an email client for use with FaxTalk FaxCenter Pro sssssssssseeee 17 Selecting the attachment file format for faxes send by email ssssssssssssseee 18 USING NOTATION TUES e ces cast ooa ee dea SA S 18 Creating
3. 1 Select the desired phonebook from the list of available phonebooks displayed in Send a Fax 2 The contacts stored in the selected phonebook will be listed in the contacts list If a contact contains multiple numbers Home and Business the list will display a separate entry for the contact based on the type of number For example if a contact named John Doe has a Home Fax Business Fax and Copyright 2010 Thought Communications Chapter 5 Sending Faxes 69 Email address stored in the contact record the list would display three separate entries John Doe Business John Doe Home John Doe Email If you wanted to send a fax to John Doe s business fax number you would select the John Doe Business entry in the list 3 Select the desired contacts from the list and on the Phonebook menu click Send to Contact 4 To add additional contacts from other phonebooks select the desired phonebook from the list of available phonebooks 5 Select the additional desired contacts from the list of contacts from the new phonebook and on the Phonebook menu click Send to Contact to add the contacts from the new phonebook 6 Repeat steps 1 through 5 until all recipients are added to the list NOTE When sending a fax to multiple recipients each recipient will receive a personalized copy of the fax transaction Searching for contacts in a phonebook When you type a name in the Name field in the Send a Fax the software
4. s ees Coe Figure 4 15 WinFax Pro Phonebook Import Wizard Step 1 4 Select the desired WinFax PRO phonebook from the list and click Next The Phonebook Import Wizard Step 2 dialog appears Phonebook Import Wizard Step 2 xi Map the fields you wish to import Import Field PhonebookField 4 First name First Name Last name Last Name Company Company Voice Home Phone Cellular Mobile Phone Primary Fax Home Fax Alternate Fax Business Fax V Address 1 Address 1 Address 2 Address 2 M city City xi Change Mapping CN Figure 4 16 WinFax Pro Phonebook Import Wizard Step 2 The Import Field column will display the fields detected in the WinFax PRO phonebook The Phonebook Field column will display the FaxTalk phonebook field currently mapped to the WinFax PRO phonebook data being imported Copyright 2010 Thought Communications 52 FaxTalk FaxCenter Pro 8 5 Review the import field mapping and make changes to the mapping of the imported fields if needed To make changes to the field mapping you need to select the field in the Import Field column that you want to remap and then click Change Mapping Change Mapping x When importing the text field Fax Number Map the data to phonebook field Business Fax y cme Figure 4 17 Change Mapping The Change Mapping dialog will show the data field you initially selected in the Import Field column and
5. 14 FaxTalk FaxCenter Pro 8 Setting the callback number When sending faxes a callback number is included on the coversheet to provide the receiver with a number to contact if there are any problems with the reception of the fax You can enter a telephone number to be used as the callback number in FaxTalk FaxCenter Pro To enter a callback number From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Fax On the Fax configuration page click on Advanced In the Callback number field in the Fax CSID Information group enter your voice telephone number Click OK to save the changes Click OK to close FaxTalk FaxCenter Pro Settings INES acd Configuring off peak fax scheduling When sending faxes with FaxTalk FaxCenter Pro you can choose to schedule faxes to be sent only during a specific off peak time period You can define the specific start and end time for the off peak time period to be used for scheduling these faxes To configure the off peak settings 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 Inthe configuration list on the left click on Dialing 3 On the Dialing configuration page set the off peak start and end time periods 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Automatically displaying fax status during a fax transaction You can have a status window appear when sending
6. Zip Country Email Notes John Doe ACME 555 1212 555 1212 555 1212 555 1212 555 1212 123 Main Street Anytown CA 55555 United States johndoeQemail com Comments The import wizard in FaxTalk FaxCenter Pro also provides you with a method for mapping individual fields in the import file to the fields in the FaxTalk phonebook in cases where you cannot ensure the correct field order in the ASCII text file You can use this capability to ensure the data is imported correctly into the desired fields and you can also choose to not import specific fields if desired NOTE At the minimum you must have data in the First Name field as well as one of the fax fields Otherwise you do not need to include data in every field but you should have each field defined even if there is no data in the field To import contacts from a comma delimited ASCII file into a FaxTalk phonebook 1 Open the Contacts folder or the desired phonebook folder 2 Onthe File menu click Import The Phonebook Import dialog appears Phonebook Import xi Select the program or file type you want to import phonebook information from and then click the Import button Text File Comma Separated Values WinFax PRO Phonebook Impor Close Figure 4 10 Phonebook Import 3 From the list of available import filters select Text File Comma Separated Values and click Import The Phonebook Import Wizard Step 1 dialog appe
7. If the information for a recipient in the recipient list needs to be changed you can edit the recipient by double clicking on the recipient entry in the recipient list This opens the Recipient Properties dialog with the current recipient information so that you can make changes as needed Recipient Properties 21 x To 555 1212 Name Jennifer Smith Company ACME Construction Figure 5 6 Recipient Properties Make any desired changes and click OK to update the recipient in the recipient list Selecting a coversheet You can attach a coversheet to a fax transaction or send just a coversheet for situations where you only need to send a quick note to provide the recipient with details regarding the contents of the fax A coversheet provides the recipient with details regarding the nature of the fax The Attach a Coversheet page of the Fax Wizard is used to add a coversheet to the fax and fill in a short memo on the coversheet Fax Wizard xi AH a 1 v Attach a coversheet to this fax A C t EEE Standard Fax Coversheet E From a Happy FaxT alk User Subject FaxTalk is so easy to use and extremely reliable have to thank you for telling us about the FaxT alk software This software is so incredibly easy to use and reliable Our business needed a reliable solution for sending and receiving faxes and FaxT alk is perfect Bl lt Back Cancel Figure 5 7 Fax Wizard Attach a Coversheet Copyrigh
8. 89 Saving a coversheet templates iso bee bc ea abt ete ii e p ted ratas 89 Customizing coversheet templates nennen nennen nnn 89 Working with coversheet objects ssssssssssssseeneeem eene nennen 90 Adding coversheet objects to a template meme 90 Working with annotation objects tt ee P eee died pep e n tea tendu 91 Adding annotation Objects 5 ntt erede ete e toe e eiat es ehe ti ee 91 Addingitext objects ze ated te es eta 91 Irisertingsgrapbile IfTidges esos A er On olere te uoce ed Piet uet totu 91 Appendix A Getting Help 92 ec 92 Contacting technical SuppOLE ttt REPE te pet e e t ns 92 End User License Agreement 93 Copyright 2010 Thought Communications Chapter 1 Getting Started 1 Chapter 1 Getting Started Welcome to FaxTalk FaxCenter Pro the premiere easy to use fax communications software for home home office and small business users With FaxTalk FaxCenter Pro you have all of the tools needed to manage your fax communications quickly efficiently and easily FaxTalk FaxCenter Pro s advanced fax capabilities eliminates the need for a stand alone fax machine and provides you with a central place to store and manage your fax communications Fax documents from your computer to any fax machine or email address in the world and use your computer as a super fax machine with features such as broadcast faxing high speed Super G3 V 34 Fax support 2D ECM and delayed scheduling In addition
9. Advanced Fax to open Send a Fax The Fax Wizard does not include the ability to create fax attachments Using the Fax Wizard The Fax Wizard makes sending faxes easy The Fax Wizard guides you through the process of sending a fax in four simple steps The Fax Wizard is broken down into four screens Select Recipients Attach a Coversheet Attach Documents and Schedule and Send You can configure the software to use the Fax Wizard by default whenever you print to the FaxTalk FaxCenter Pro 8 printer or create a new fax transaction from FaxTalk FaxCenter Pro or FaxTalk CallControl Please see Enabling the Fax Wizard later in this chapter for more information You can jump to the Send a Fax from the Fax Wizard by clicking Advanced Fax on the Select Recipients screen in the Fax Wizard Selecting recipients The Select Recipients page of the Fax Wizard is used to enter the recipients you wish to send the fax to The only information required to be entered to send a fax is the To field When sending a fax with the Fax Wizard the Fax Wizard starts with the Select Recipients screen Fax Wizard Ed Step 1 Name Select Recipients Jennifer Smith E3 Company North American BigCo To 555 1 212 Add Recipient to List w Name A UG Remove Advanced Fax lt Back Cancel Figure 5 4 Fax Wizard Select Recipients The recipient information entered is displayed on the coversheet if included FaxTalk FaxCenter
10. CallControl menu appears click FaxTalk Fax Viewer Working with the Toolbars FaxTalk Fax Viewer includes four toolbars for access to commonly used functions To find out what operation a button performs move the pointer over the button and leave it in place for a short time A small description of the button appears Each toolbar is independently detachable and can be rearranged or repositioned To move a toolbar place the pointer at the left edge of the toolbar and drag the toolbar to the desired location The Standard toolbar includes buttons to access general functions available for viewing printing and saving faxes O eH S QQ BB 30 2 fm b mw ap As BR Figure 7 2 FaxTalk Fax Viewer Standard toolbar The Annotation toolbar contains annotation specific tools for editing faxes These include drawing tools formatting options and graphic and text importers RISS 4lpno cRe 4ug Figure 7 3 FaxTalk Fax Viewer Annotation toolbar The Layout toolbar includes buttons to access layout and alignment specific functions for annotation objects to 6 23 33 Figure 7 4 FaxTalk Fax Viewer Layout toolbar The Format toolbar contains specific font and formatting tools for use with text annotation objects Ariat 12 BZU E Figure 7 5 FaxTalk Fax Viewer Format toolbar You can choose to turn off the one or more toolbars in FaxTalk Fax Viewer On the View menu point to Toolbar and remove the checkmark next to th
11. FaxCenter Pro or from FaxTalk CallControl Both the FaxTalk FaxCenter Pro and FaxTalk CallControl include a Send a Fax command When you select the Send a Fax command either the Send a Fax or Fax Wizard appears depending on the configuration settings for the FaxTalk FaxCenter Pro software You can then specify your recipients coversheet information and other information Sending faxes from Windows applications Sending a fax from any Windows application is as simple as printing a document When you install FaxTalk FaxCenter Pro a printer named FaxTalk FaxCenter Pro 8 is added to the list of printers installed under Windows When you want to fax a document from a Windows application simply select the FaxTalk FaxCenter Pro 8 printer from the Windows application s print menu and print the document FaxTalk FaxCenter Pro then presents options for selecting recipients adding a coversheet and scheduling the fax FaxTalk FaxCenter Pro converts the document into a fax and sends it in the background allowing you to continue to work on other tasks To send a fax from a Windows application 1 With the Windows application open print the document using the application s Print command 2 In the Windows application s Print Setup dialog box select the FaxTalk FaxCenter Pro 8 printer and dick OK 3 The Send a Fax appears Enter recipient information attach a coversheet if desired and set scheduling options 5 f you want to include documents fr
12. Pro 8 notification rule send information to display the number of new items in the FaxTalk FaxCenter Pro Inbox on the pager To create a pager notification rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification 3 On the Notification configuration page click New 4 From the list of available notification rule types select Notification by Pager and click OK Pager Notification Rule Properties EE Use the following name For this rule Pager notification rule Rule settings Pager number 555 1212 cal Wait 4 E seconds after dialing before sending display number Number to display on pager 411 Include the Following information on the pager display v Number of faxes Perform notification after receiving Faxes X Send notification after receiving 1 E items Attempt to send notification 1 ES times Figure 3 5 Pager Notification Rule Properties 5 Enter the name for the pager notification rule in the Use the following name for this rule field In the Pager number field enter the desired pager number where the notifications should be sent Click the phonebook button to select a number from a phonebook 7 Select the number of seconds to wait after dialing the pager number before the pager company answers and is ready to receive the number to display on the pager using the Wait spinbox 8
13. Pro Settings VU Be Ns Setting the default resolution for sending faxes You can set the default fax resolution for sending faxes with FaxTalk FaxCenter Pro FaxTalk FaxCenter Pro supports both Fine and Standard mode resolutions Using Fine resolution produces better quality faxes but requires longer transmission times whereas Standard resolution results in shorter transmission time but produces a lower quality fax image To select a default fax sending resolution 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Fax 3 On the Fax configuration page select the desired resolution from the When sending faxes use list 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE You can always select a different sending resolution for an individual fax transaction when you are creating the fax Setting the dialing retry options for sending faxes You can configure how many times FaxTalk FaxCenter Pro should try to resend faxes to busy numbers or non answering numbers You can also set the number of minutes FaxTalk FaxCenter Pro should wait between dialing attempts To configure the fax retry settings 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Dialing Copyright 2010 Thought Communications 16 FaxTalk FaxCenter Pro 8 3 On t
14. Settings NOTE If you are using the Distinctive Ring settings in FaxTalk FaxCenter Pro you will need to set the number of rings for each Distinctive Ring line on the Distinctive Ring configuration page The number of rings on the Answer configuration page is ignored Answering calls based on a schedule You can choose the number of rings FaxTalk FaxCenter Pro should wait before answering an incoming call when the Automatically answer incoming calls option is enabled To configure the software to answer call based on a schedule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Answer 3 On the Answer configuration page make sure the option Answer calls based on a schedule is selected 4 Click Setup to open the Answer Schedule Manager to configure the answer schedule rules for answering calls Answer Schedule Manager L2 x BLAJ D Days Start Time Stop Time Rings Mon Tue Wed Thu Fri 8 00 AM 5 00 PM 4 Mon Tue Wed Thu Fri 5 00 PM 8 00 AM 2 Sun Mon Tue Wed Thu Fri Sat 12 00 AM 12 00 4M 2 eo Sun Sat 12 00 AM 12 00 AM 4 Figure 3 2 Answer Schedule Manager 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 9 Creating an answer schedule rule When answering calls based on a schedule Fa
15. These unsolicited faxes referred to as junk faxes are a problem for people who regularly receive faxes as they unnecessarily tie up the fax number and if you have automatic printing of faxes enabled waste toner and paper FaxTalk FaxCenter Pro includes the ability to block the reception of junk faxes When junk fax protection is enabled FaxTalk FaxCenter Pro will stop the reception of faxes sent by advertisers based on their CSID information To use the junk fax protection in FaxTalk FaxCenter Pro 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Junk Fax On the Junk Fax configuration page check Block incoming faxes based on the Junk faxes list Click Add Enter the CSID of a fax machine sending unsolicited faxes The CSID information is included in the headers information at the top of the fax in the Enter the CSID of the fax machine you wish to add to the Junk faxes list field and click OK 6 The CSID will appear in the Junk faxes list 7 f you want to prevent the reception of faxes from fax machines that do not transmit CSID information check Do not accept faxes where the CSID information is blank 8 Click OK or Apply to save the changes Uto rs NOTE The Telephone Consumer Protection Act of 1991 requires that all fax machines Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 13 t
16. To add a coversheet object 1 Onthe Insert menu point to Coversheet Object and then click one of the objects listed 2 Click at the desired point to insert the fields on the page Copyright 2010 Thought Communications Chapter 8 Creating and Managing Coversheets 91 Working with annotation objects The FaxTalk Coversheet Designer includes tools to add shapes objects and text to coversheet templates You can for example use the annotation tools to boilerplate text at the bottom of a coversheet template indicating the address of your company Annotation objects are different from Coversheet objects in that they are static and are not updated with data when a coversheet is faxed Adding annotation objects An annotation object consists of lines rectangles ovals or polygons that can used to add graphics and detail to a coversheet template When adding an annotation object to a coversheet template you are able to move and place the object independently of any other objects already on the template You can also change the font settings for text objects To add an annotation object 1 On the Tools menu click one of the annotation tools listed 2 Click at the desired starting point and drag to set the size of the object Adding text objects You can add static text objects on a coversheet template Text objects can be used to add general information to a coversheet for instance adding boilerplate text at
17. a new coversheet with the fax to indicate that this is a retransmission of a previous fax make sure the Include a coversheet with this fax option is enabled 5 Click Send Printing a sent fax confirmation You can print a confirmation page of a sent fax from the Sent Items folder The confirmation page includes an image of the first page of the sent fax as well as transaction details that can be used for record keeping To print a confirmation of a sent fax from the Sent Items folder 1 Open the Sent Items folder to display the contents in the List View 2 Select the previously sent fax transaction s you want to have a confirmation page printed in the List View 3 Onthe File menu click Print Confirmation In the Print box select the desired printer 5 To change printer options click Properties and then select the options you want on the tabs that appear For help on an option click the question mark and then click the option Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 61 Deleting a sent fax Because storing sent faxes in the Sent Items folder consumes disk space you should periodically delete items that you no longer need For example you might want to delete previously sent faxes after the recipient confirms they received the fax To delete an item from the Sent Items folder 1 Open the Sent Items folder to display the contents in the List View 2 Select
18. add a contact directly to the Contacts folder or to any other phonebook available in FaxTalk FaxCenter Pro A contact record stores vital information about a contact for use with FaxTalk FaxCenter Pro To add a contact 1 Open the Contacts folder or the desired phonebook folder 2 On the File menu point to New and click Contact The New Contact dialog appears Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 45 New Contact xi General First Name Ba Last Name Smithford Company ACME Incorporated Address 123 Main Street Home Number 555 1 212 ute Home Fax 5551313 City m NN Business Phone ssaa State e Business Fax 5551515 Zip Code mo Mobile EC Country United States Email amysmithford acme com Comments Figure 4 7 New Contact 3 Enter the contact information in the fields provided 4 Click OK Printing contacts You can print contact records from a phonebook for use outside the FaxTalk FaxCenter Pro application or for archival purposes When printing contact records you can choose to print specific records or an entire phonebook To print contact records 1 Open the Contacts folder or the desired phonebook folder To print specific contact records select the desired entries On the File menu click Print The Print dialog appears In the Print box select the desired printer To print the entire phonebook
19. anywhere to provide global access to the items stored in your FaxTalk FaxCenter Pro Inbox To create an email notification rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification 3 On the Notification configuration page click New 4 From the list of available notification rule types select Notification by Email and click OK Copyright 2010 Thought Communications 22 FaxTalk FaxCenter Pro 8 Email Notification Rule Properties EE Use the following name For this rule Email notification rule m Rule settings Email address bobsmith hotmail com ea Subject FaxTalk has received a new item Perform notification after receiving Faxes y Y Include a copy of received items with notification Forward a copy of received items JV Mark items as read after Forwarding C Move items when Forwarding v Include Inbox item summary information in email notifications Send notification after receiving 1 E items NN Figure 3 6 Email Notification Rule Properties 5 Enter the name for the email notification rule in the Use the following name for this rule field 6 In the Email address field enter the desired email address where the notifications should be sent Click the phonebook button to select an email address from a phonebook 7 Enter a subject in the Subject field for the email notification that will appear in the su
20. click the question mark and then click the option DUC OYoUT Botan qs Answering calls with FaxTalk FaxCenter Pro If you want FaxTalk FaxCenter Pro to answer an incoming call and you have automatic answering disabled or you just want to answer the call immediately you can do so from FaxTalk FaxCenter Pro To answer an incoming call 1 On the Actions menu click Answer Now Copyright 2010 Thought Communications 62 FaxTalk FaxCenter Pro 8 Finding items in FaxTalk FaxCenter Pro FaxTalk FaxCenter Pro includes a search tool to help you quickly find items stored in the application When using the search tool to find items in FaxTalk FaxCenter Pro the Find utility provides several options to help focus your searches to specific items For example you can search for all received faxes from a specific fax CSID i Find FaxTalk Files Ea x File Edit Help Look For Ali Items y In Folder Inbox Browse General Find Now Search for North American BigCo Stop In Field User ID New Search F By status By size Exactly y Kilobyte s Between dates 6 25 2004 y and 6 25 2004 y Figure 4 25 Find FaxTalk Files Specifying folders in include in a search When you search for items using the Find utility in FaxTalk FaxCenter Pro you can select the specific folders in FaxTalk FaxCenter Pro you would like to include in the search By default the Find utility sear
21. entered in the Fax Wizard or Send a Fax Recipient number Fills in the recipient s number field based on the data entered in the Fax Wizard or Send a Fax Sender name Fills in the sender s name field based on the data entered in User configuration Sender company Fills in the sender s company name field based on the data entered in User configuration Sender callback number Fills in the sender s voice number field based on the data entered in User configuration Date Fills in the date when the fax was generated Time Fills in the time when the fax was generated Number of pages Fills in the total number of pages included in the fax Subject Fills in the subject field based on the data entered in the Fax Wizard or Send a Fax Memo Fills in the memo field based on the data entered in the Fax Wizard or Send a Fax Adding coversheet objects to a template A coversheet object consists of a static field and a dynamic field The two fields work together to describe and display the information associated with the coversheet object The static field displays descriptive text for the field and the dynamic field represented by text enclosed in symbols represents where the actual data will appear when the coversheet is faxed When adding a coversheet object to a coversheet template you will be able to move each of the two parts of the object independently of each other You can also change the font settings used by each of the fields
22. features regardless of the modem or version of Windows used To enable Direct Mode for distinctive ring support From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Modem On the Modem configuration page select the modem from the list and click Properties Click on the Direct Mode tab on the Modem Settings dialog Check Use Direct Mode for modem communications The Distinctive Ring modem initialization string field should already contain the appropriate AT modem command to enable distinctive ring support in the modem hardware If this field is blank you will need to consult with your modem manual or modem manufacturer for the correct string Click OK to save the changes and close the Modem Settings dialog 8 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings OY Ui PM dc N NOTE Enabling Direct Mode will prevent all other applications from being able to access Copyright 2010 Thought Communications 12 FaxTalk FaxCenter Pro 8 the modem the while FaxTalk FaxCenter Pro is running with automatic answering enabled You can temporarily disable FaxTalk FaxCenter Pro from controlling the modem by disabling the automatic answering setting Doing so will allow other applications to use the modem but FaxTalk FaxCenter Pro will not be able to automatically answer incoming calls until Auto Answer is enabled again Enabling Distinct
23. folders The Contacts folders display the following information Name Company Home Fax Home Phone Business Fax Business Phone Mobile Phone Address 1 Address 2 City State This column displays the full name of the contact or group This column displays the contact s company name This column displays the contact s home fax number This column displays the contact s home telephone number This column displays the contact s business fax number This column displays the contact s business telephone number This column displays the contact s mobile telephone number This column displays the contact s address This column displays additional address information for the contact This column displays the contact s city This column displays the contact s state Copyright 2010 Thought Communications 36 FaxTalk FaxCenter Pro 8 Zip Country Email Notes File Cabinet folder This column displays the contact s zip This column displays the contact s country This column displays the contact s email address This column displays notes or comments entered for the contact or group The File Cabinet folders display the following information Name Date Sent Items folder This column displays the filename of the fax document For items that are saved to the File Cabinet from the Inbox the filename is based on the received date and time information plus a separator the Caller ID plus a
24. from the Inbox You can print individual or multiple received faxes at the same time without having to view the fax To print a received fax Open the Inbox to display the contents in the List View Select the received fax in the List View On the File menu click Print The Print dialog appears In the Print box select the desired printer Select other options you want To change printer options click Properties and then select the options you want on the tabs that appear OVO du Oats cs Saving items You can save received faxes to the File Cabinet folder for storage or future reference To save a received fax 1 Open the Inbox to display the contents in the List View 2 Select the item in the List View 3 Onthe File menu click Save As The Save As dialog appears 4 In the Save in box click the location where you want to save the file The File Cabinet folder is selected by default enabling you to access the saved item directly from FaxTalk FaxCenter Pro 5 n the File name field a suggested filename is based on the received date and time information plus a separator the Caller ID plus a separator and the fax CSID information For example a filename of 199903121900 THOUGHTCOMM 555 1212 A Happy FaxTalk User indicates that the item was received on 12 03 1999 at 7 00pm from Caller ID name THOUGHTCOMM Caller ID number 555 1212 and a fax machine with a CSID of A Happy FaxTalk User You can type a different name
25. items to the Microsoft Outlook Inbox sssse 27 Enabling external phonebook support eee eene nennen 28 Displaying contacts stored in Microsoft Outlook sssssssssseeeeee 28 Displaying contacts stored in Windows Address Book Windows Contacts sssusssse 28 Modem opos c e RS eet e be be edat ge ei ere o e E Eten 29 Configuring modem settings sssssssssssssse mee ee e emen eren erre nennen 29 Customizing the name used for the modem ee 29 Enabling Error Correction Mode ECM support sssssssssse eee 29 Enabling high speed compression 2D support 29 Changing the modem speaker VolUtieisu ou sodann rete etd e teh dd 30 Using FaxTalk Direct Mode for Caller ID 30 Copyright 2010 Thought Communications Contents iii Chapter 4 Using FaxTalk FaxCenter Pro 31 Starting FaxTalk FaxCenter Pro eene nnne neret enr nen nnn 31 Working witticTOOlDals 2a dte tos teet ee E mda ete te ede tees 32 Working with th Shortcut Bar nta erre ade 32 Creating shortcllts x i re e b n ce i eu i c p nente er a tenes 33 MOVING SHORTCUTS 45 tot ep ROT e v qu sti td e UN doe 33 Deleting Shortcuts tree caet pe estet a rude Cede e whee b ir m dee 33 Creating a mewsShorte t GEOUD used a ge t t ER e ne meh it 33 DEAN 33 Working with the Folder Lists 424 ood Atado 33 Displaying the Folder List aerei p ee A a aS 34 Expanding Toldets ii espe teet tutu be bed iate En fee
26. left click Answer 3 On the Answer configuration page in the Immediate answer hotkey field enter a hotkey combination to be used to answer an incoming call 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE The Immediate answer hotkey field supports key combinations of CTRL SHIFT Selected Letter CTRL SHIFT ALT Selected Letter or CTRL ALT Selected Letter where Selected Letter is a character between A and Z Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 11 Using Distinctive Ring Distinctive ring is a telephone service that enables you to use multiple telephone numbers on the same phone line Each phone number has a ring pattern that is different or distinctive from the others A common use for this service is to have a different phone number with a unique ring pattern for voice calls and for fax calls In Windows distinctive ring is completely handled by Windows TAPI and the modem The modem identifies the ring pattern and Windows TAPI routes the call based on the information being reported by the modem FaxTalk FaxCenter Pro simply waits for Windows TAPI to indicate that the software should answer the phone based on the type of call To use distinctive ring the following is required e You must subscribe to the distinctive ring service from your local telephone company e The modem must support the distinctive ring feature and
27. make sure to select All under Print Range Er Wey Deleting contacts When you no longer want to store a contact record you can delete it from a phonebook Deleting a contact record will also automatically remove the contact from any groups they may have been associated with To delete contact records 1 Open the Contacts folder or the desired phonebook folder 2 Select the contact records to delete from the View List Copyright O 2010 Thought Communications 46 FaxTalk FaxCenter Pro 8 3 On the Edit menu click Delete A dialog appears to confirm the deletion 4 Click OK Grouping contacts FaxTalk FaxCenter Pro includes for convenience the ability to group certain contacts who will frequently receive the same fax information This way you only need to select a single group entry to send a fax to multiple contacts To create a group or contacts in a phonebook 1 Open the Contacts folder or the desired phonebook folder 2 On the File menu point to New and then click Group The New Group dialog appears New Group El xi Group List Name Sales Group at North American BigCo E Fred Applehond Business E Guy Nordia Email E Harry Jameson Business Janet Peterson Business John Connelly Email Lisa Findley Home Comments Sales staff at North American BigCo Figure 4 8 New Group In the Name box type a name for the group Click Add Remove Members Th
28. send faxes over the Internet to any email address as well as provide a way to have received faxes automatically forwarded by email Enabling email support in FaxTalk FaxCenter Pro FaxTalk FaxCenter Pro uses an email client installed on your computer to send faxes to email addresses as well as sending notifications of received items by email FaxTalk FaxCenter Pro supports the ability to select from several different email clients for email operations To enable the ability to generate email messages with FaxTalk FaxCenter Pro 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Email 3 On the Email configuration page check Enable the ability for sending email in FaxTalk FaxCenter Pro 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Selecting an email client for use with FaxTalk FaxCenter Pro To select a support email client for sending items by email 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Email 3 On the Email configuration page select the desired email client to use from the When sending email use the following client list of available supported clients 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Copyright 2010 Thought Communications 18 FaxTalk FaxCenter Pro 8 NOTE FaxTalk FaxCenter P
29. telephone pg Wr NOTE Send a Fax will automatically assume that you want to manually dial a fax number if you did not enter a fax number or email address in the To field or select any contacts with fax numbers or email addresses Regardless of how many recipients assigned to the fax transaction if you select to manually dial a fax number only a single fax will be created and sent Setting the resolution for a fax FaxTalk FaxCenter Pro supports transmitting faxes in either Fine or Standard mode resolutions The default resolution for faxes generated by FaxTalk FaxCenter Pro is stored in FaxTalk FaxCenter Pro Settings but you can choose the override the default selection for FaxTalk FaxCenter Pro for a specific fax transaction To change the fax resolution used to transmit a fax transaction 1 On Send a Fax click Options and then Schedule Fax 2 Inthe Use list select the desired resolution to send the fax transaction 3 Click OK to return to Send a Fax 4 Click File and then Send to generate the fax transaction NOTE Selecting a resolution of Fine will result in a higher quality fax that will take longer to transmit while selecting a resolution of Standard will result in a lower quality fax which will take less time to transmit Previewing a fax transaction before sending You can preview the contents of a fax transaction before submitting the fax transaction to the Outbox This provides you with a way to review the fax transact
30. tertia s 34 Working with the Lise MVIGW C te e te tet dee a WO e aee le Yad atch do 34 Information displayed in the List View sssssssssssseeeeeeeeee eee ens 34 Inbox folders fot n tte t thee s fe s de ete bees Ye etie 34 Qutboxsfoldersssee te tete mt ul to aede Tha iesu etu s d te so ent utis b co 35 Contacts Phonebooks folders s eeir aah en aa aaa a aa aa haaa adara Ea 35 Fil cCabiniet Tolderxec ett nh t ieee Hee RR a de 36 Sentado tte embed e e ello 36 diris ete diode ute UN e c A a 36 Understanding icons in the EISEMIGW emt e e eta ule Gee d e m nent 37 Sortirig thes Ies ee accro eco Sod f hop a dal o dl Lek e a 37 Choosing what information to display sssssssssssssssseeeeeeeeeeeeeeee eene 38 Selecting items icc ete tee ice det en ee etate a initum 38 sirig dragiald aEop sse e oet et et ta ete d e to t eR TR 38 Working with the Preview Pare cit tette tee ene td rer it cele latere dnd 38 RESIZING the Preview Pane i ee e t e a eie e E tutt 39 Adjusting the page magnification in the Preview Pane sssssssssssme 39 Working with the Status Bats 5 soucis a A NO o ko a e ec HO a as 39 Workirig with received items eese o ep qe ete sete 40 M genriccem LU 40 PRIMING TAKS zo cetus be de toe e etu e dr te Leon E d t A encre te uenit dd 41 Saving MMlb gabe cles 41 Deleting im NET E EE ata teo od 41 Marking items as read or unread sssssssssssssssssseeeeeeeeeee nee 41 Blocking unwanted
31. the List View 3 Onthe File menu click Hold Fax Changing the properties of a scheduled fax You can edit the properties of a fax in the Outbox and modify the information associated to the fax transaction When you edit the properties of a fax transaction you can modify e Recipient information including adding additional recipients or changing the information already entered e Add or remove attached documents e Modify the contents of the coversheet e Change the schedule configuration To change the properties of a scheduled fax 1 Open the Outbox to display the contents in the List View 2 Select a fax transaction in the List View 3 On the Edit menu click Properties The Send Properties dialog appears 4 Make the desired changes and click Send Deleting scheduled faxes Anytime you want to cancel a scheduled fax and delete the transaction you can do so easily from the Outbox To delete a scheduled fax from the Outbox 1 Open the Outbox to display the contents in the List View 2 Select a fax transaction in the List View 3 On the Edit menu click Delete Copyright 2010 Thought Communications 44 FaxTalk FaxCenter Pro 8 Working offline When the Work Offline feature is enabled the entire Outbox is placed on hold All scheduled faxes will remain in the Outbox regardless of their scheduled date and time until Work Offline is disabled When the Work Offline option is enabled the Sta
32. the List View select the received junk fax transaction s you want to block in the future 3 Onthe File menu click Add to Junk Fax Printing a confirmation of a received fax You can print a confirmation page of a received fax from the Inbox folder The confirmation page includes an image of the first page of the received fax as well as transaction details that can be used for record keeping To print a confirmation of a received fax from the Inbox folder 1 Open the Inbox to display the contents in the List View Select the received fax in the List View On the File menu click Print Confirmation In the Print box select the desired printer To change printer options click Properties and then select the options you want on the tabs that appear For Help on an option click the question mark and then click the option Ua SES UNS Working with scheduled faxes The Outbox in FaxTalk FaxCenter Pro contains all of your pending fax transactions From the Outbox you can view and manage fax transactions scheduled to send and reschedule faxes that did not transmit successfully From the Outbox you can e Place faxes on hold e Release held faxes e Cancel scheduled faxes e Edit fax transaction properties change recipients fax contents schedule etc e View current fax transaction status You can also access the Outbox directly from FaxTalk CallControl This provides a quick and easy method for checking scheduled faxes in
33. the Outbox without having to open FaxTalk FaxCenter Pro To access to Outbox from FaxTalk CallControl 1 Right click the FaxTalk CallControl icon in the Windows system tray The FaxTalk CallControl menu appears 2 Click Outbox Sending a fax immediately Fax transactions in the Outbox are transmitted based on the scheduled date and time listed At some point you may find that you want to disregard a fax transaction s scheduled transmission time and send the fax immediately Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 43 To send a scheduled fax immediately 1 Open the Outbox to display the contents in the List View 2 Select the fax transaction in the List View 3 On the File menu click Send Now Placing and releasing faxes on hold Placing a fax on hold means the fax transaction is created and stored in the Outbox but will not be sent until it is released If you have a laptop you can use this feature to create faxes when you re traveling and release them when you have access to a telephone line To place a fax on hold from the Outbox 1 Open the Outbox to display the contents in the List View 2 Select the fax transaction in the List View 3 On the File menu click Hold Fax A checkmark appears to indicate it is enabled To release a fax from hold in the Outbox 1 Open the Outbox to display the contents in the List View 2 Select a held fax transaction in
34. the bottom of a coversheet template indicating the address of your company To insert a text object 1 On the Insert menu click Text 2 Click at the desired starting point and drag to create a text box 3 Enter the desired text in the text box 4 Use the Format toolbar to select text font properties NOTE To change the text within a text object simply double click on the text object to edit Inserting graphic images You can insert a black and white BMP graphic file on a coversheet template This can be used to add graphics such as a company logo or cartoons to a coversheet template When adding graphics keep the follow guidelines in mind e Avoid using gradients fills or grays in your logo These patterns transmit very slowly e Create your graphic at a resolution of 200 x 200 dpi e Use only monochrome 2 color images To insert a bitmap 1 On the Insert menu click Bitmap 2 Inthe Look in box click the location where the file is located 3 In the File name box type a name for the file 4 Double click the graphic file you want to add to the coversheet template Copyright 2010 Thought Communications 92 FaxTalk FaxCenter Pro 8 Appendix A Getting Help If for some reason you find that you are having a problem using FaxTalk FaxCenter Pro we suggest that you first look in the Troubleshooting section of the online help for help solving the problem Online help FaxTalk FaxCenter Pr
35. the correct modem drivers must be installed e Aversion of the Windows operating system that supports distinctive ring via Windows TAPI Not all versions of the Windows operating system support distinctive ring using Windows TAPI and some versions of the Windows operating system do not support the DRON DROF distinctive ring patterns used by some modems Please consult Microsoft for more information regarding distinctive ring support and Windows TAPI Please refer to your Windows documentation for information on configuring distinctive ring support in you specific version of Windows TIP FaxTalk FaxCenter Pro provides an alternative method called Direct Mode for distinctive ring support that does not use Windows TAPI This can be used in cases where the Windows operating system does not include TAPI support for distinctive ring NOTE Not all modems support distinctive ring features Consult your modem user s guide or the manufacturer for more information Using FaxTalk Direct Mode for Distinctive Ring In general Windows TAPI provides distinctive ring features for fax software such as FaxTalk FaxCenter Pro but Windows TAPI does not support distinctive ring with some modems and provides only basic support for others In addition some versions of Windows don t provide distinctive ring support at all Using the Direct Mode option provided in FaxTalk FaxCenter Pro to perform distinctive ring functions allows for more complete support for these
36. the desired phonebook from the list of available phonebooks 5 Select the additional desired contacts from the list of contacts from the new phonebook and on the Phonebook menu click Send to Contact to add the contacts from the new phonebook 6 Repeat steps 1 through 5 until all recipients are added to the list 7 When finished selecting contacts click File and then Send to generate a fax transaction for each contact NOTE When sending a fax to multiple recipients each recipient will receive a personalized copy of the fax transaction Editing recipient information You can edit the recipient information for a recipient already added to the recipient list in Send a Fax This makes it easy to correct mistakes in the recipient information without having to remove the recipient and then add the recipient with the corrected information To edit recipients in the recipient list in Send a Fax 1 Select the recipient in the recipients list On the Recipient menu click Properties Edit the recipient information Click OK to update the stored recipient information and return to Send a Fax Click File and then Send to generate the fax transaction UL EROUOUNI Selecting recipients from a phonebook When using Send a Fax to create a fax transaction you can select one or more contacts from an available phonebook in FaxTalk FaxCenter Pro to include as recipients to the fax transaction To select contacts from a phonebook in Send a Fax
37. the option Saving a coversheet template Once you ve created your coversheet template you can save it for use when sending faxes with FaxTalk FaxCenter Pro To save a coversheet template 1 On the File menu click Save As 2 In the Save in box click the location where you want to save the file 3 Inthe File name box type a name for the file Customizing coversheet templates When creating coversheet templates for use with FaxTalk FaxCenter Pro you can use the special objects that are provided to design the appearance of the coversheet to your needs The FaxTalk Coversheet Designer provides coversheet objects for adding dynamic information to a coversheet template and annotation objects to provide the ability to draw graphics and lines Copyright 2010 Thought Communications 90 FaxTalk FaxCenter Pro 8 Working with coversheet objects The FaxTalk Coversheet Designer includes special coversheet objects that when used on a coversheet template incorporates dynamic data when a coversheet is faxed You can for example use coversheet objects to automatically fill in the recipient s name on the coversheet based on the recipient information entered when creating the fax The following coversheet objects are supported Recipient name Fills in the recipient s name field based on the data entered in the Fax Wizard or Send a Fax Recipient company Fills in the recipient s company name field based on the data
38. the previously sent fax in the List View 3 On the Edit menu click Delete 4 Click OK to confirm deletion Open the Sent Items folder to display the contents in the List View Select the previously sent fax in the List View Press DEL on the keyboard Click OK to confirm deletion Ee poo Viewing the Transaction Log The Transaction Log in FaxTalk FaxCenter Pro keeps track of all incoming and outgoing transactions You can use the Transaction Log to review previous transactions for important data or to print reports of transaction activity From the Transaction Log you can e View information regarding incoming messages and faxes and outgoing faxes e Print transaction reports Printing a transaction report You can print transaction reports from the Transaction Log for your records For instance you might need to print a log of all faxes sent to a company to show when and how often you submitted information To print a transaction report Open the Transaction Log folder to display the contents in the List View To print specific transaction entries select the desired entries in the List View On the File menu click Print The Print dialog appears In the Print box select the desired printer To print the entire log make sure to select All under Print Range Select other options you want To change printer options click Properties and then select the options you want on the tabs that appear For help on an option
39. to save the changes 10 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Enabling external phonebook support FaxTalk FaxCenter Pro includes support for directly accessing contacts from external third party phonebooks and databases This enables you to use contacts stored in supported external phonebooks directly in FaxTalk FaxCenter Pro for sending faxes without the need to import the contacts into a FaxTalk phonebook The external phonebooks will simply appear in the list of available phonebooks to select from in FaxTalk FaxCenter Pro Displaying contacts stored in Microsoft Outlook FaxTalk FaxCenter Pro includes the ability to access contacts stored in Microsoft Outlook Contacts folders You can access the contact information stored in Microsoft Outlook for operations in FaxTalk FaxCenter Pro directly without having to import the contacts into a FaxTalk phonebook To display contacts stored in Microsoft Outlook 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Microsoft Outlook 3 On the Microsoft Outlook configuration page check Enable Microsoft Outlook support in FaxTalk FaxCenter Pro Select the options for accessing Microsoft Outlook in the Outlook account settings group Check Display Microsoft Outlook contacts in FaxTalk FaxCenter Pro Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Aus NOTE You may ha
40. will automatically search the phonebook for a match Once you have finished typing in the name field a selection bar will appear in the contact list highlighting the closest match found in the phonebook You can also use the Find Contacts search field located on the Send a Fax toolbar to quickly locate contacts in a phonebook When using the Find Contacts search field you can enter search data that will be used to search the entire phonebook for contacts that contain matching data in the Name Company name Fax number or Email address fields The search process will then display a list of possible matching contacts If a contact contains multiple address options Home Fax Business Fax Email the list will display a separate entry for the contact based on the address For example if a contact named John Doe has a Home Fax Business Fax and Email address stored in the contact record the list would display three separate entries John Doe Business John Doe Home John Doe Email If you wanted to send a fax to John Doe s business fax number you would select the John Doe Business entry in the list To select a contact and add the contact to the recipient list in the Send a Fax double click on the desired entry in the list or select the entry and click OK You can also select multiple contact entries in the list to be included in the fax transaction To select adjacent items click the first item and then hold down SHIFT and click the last
41. Attaching scanned documents ated tad t tbe ot bed e pe a Go de ug n 79 Scheduling the TX it t tete ete e edere tute tdt te 79 Previewitig a fax ie teer tte uitae ete t herd e ey evt edt eee det uote ved 79 Scheduling a fax to send at a specific time or date 79 Scheduling a fax to be held in the Outbox ssssm e 80 Manually dialing a fax numbers tention on t ree t re aded en bois 80 Enablinig the Eax Wizard s cx os e eec ea Aco teneam bete dete t 80 Chapter 7 Using the FaxTalk Fax Viewer 81 Starting the FaxTalk Fax VieWeh ai ipt etn A 81 Working with the Tools ucraniana m tee e ten d eese cete tend 82 Working AWIth fax docUtriepts cn Cent loot gue tede rie tte ade 82 OPENING Taxdocutfieits ate ares a ed tns ets M e aee roh crude La M a ME LM KL de 82 Printing tas SA A orale Seem et ee ess 83 Saving fax docurmients sc Roe m tuere o e t t Io etel a mU 83 Importing Tiles intova fax JocUMENt iaa er bt de edle bos ete 83 Exporting Tax documebls iii rn ER Pt eee ru Ebr bte e bu t gan 83 Copyright 2010 Thought Communications vi FaxTalk FaxCenter Pro 8 Deleting pages ina Tax doc ment 4 o etu el Cete ete a d et del UR Cete 83 Rearranging pages in a fax document ssssssssssssssssssseeeeeeeeeeeenn eene enn nns 83 Viewing Tax documents a onec iere dO e e e tp E bdo ter xod ced 84 Changing the zoom level e rete RERO RO ERREUR e ERE DS 84 Flipping a fax document 180 degrees aee tie
42. CSID This column displays the fax CSID information provided to the software from the sending fax machine If the sending fax machine does not provide CSID information this column appears empty Received This column displays the date and time when the item was received Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 35 Size Outbox folder This column displays the number of pages in the fax document The Outbox folder displays the following information Name Number Company Subject Date Pages Status Submitted By This column displays the name of the recipient for the outgoing fax based on the name entered when creating the fax transaction This column displays the fax number of the recipient for the outgoing fax based on the number entered when creating the fax transaction This column displays the company name of the recipient for the outgoing fax based on the company name entered when creating the fax transaction This column displays the text entered in the subject line of the coversheet included in the fax transaction This column displays the date and time when the fax transaction is scheduled to send This column displays the total number of pages contained in the fax transaction This column displays the current status of the transaction This column displays the name of the computer that originally submitted the outgoing fax Contacts Phonebooks
43. D information did not include a name or no Caller ID information is provided this column displays Unknown If the transaction was a sent fax this column displays the name of the recipient for the sent fax Number If the transaction was a received item this column displays the number of the caller based on Caller ID information provided to the software If the Caller ID information did not include a number or no Caller ID information is provided this column displays Unknown If the transaction was a sent fax this column displays the fax number used when the fax was sent Fax CSID This column displays the fax CSID information provided to the software from the sending fax machine If the sending fax machine does not provide CSID information this column appears empty Date This column displays the date and time when the transaction occurred Status This column displays whether the item in the transaction was sent or received Size This column displays the number of pages in the fax transaction Speed This column displays the transmission speed of a fax transaction Connect Time This column displays the amount of time the transaction took Understanding icons in the List View The first column in the List View contains an icon that represents the type of item being listed This provides a method of identifying data types when working with large numbers of items in a list The following icons are used in the List View This icon Indicates th
44. Enter the number in the Number to display on pager field you want displayed on the pager when a notification is performed 9 If you want the notification event to provide details regarding the number of new items in the FaxTalk FaxCenter Pro Inbox check the desired types of items to be reported 10 Select the type of items received from the Perform notification after receiving list that will trigger Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 21 the fax notification rule to be processed 11 Use the Send notification after receiving spinbox to select the number of items that need to be received before the pager notification rule is triggered 12 Use the Attempt to send notifications spinbox to select the number of times the notification should be attempted if unsuccessful 13 Click OK to save the changes 14 Click OK to close FaxTalk FaxCenter Pro Settings Creating email notification rules An email notification rule provides a way to have an email sent to a defined email address when new items are received The email message provides information regarding the number of new items in the FaxTalk FaxCenter Pro Inbox The new item received can also be automatically attached to the email message With email notification rules you could have received voice messages or faxes automatically forwarded to a web based email account such as Hotmail that can be accessed by a browser
45. FaxTalk FaxCenter Pro Because your faxes are important Version 8 Send Receive Manage FaxTalk FaxCenter Pro Version 8 Because your faxes are important Copyright 1992 2010 Thought Communications Inc All rights reserved worldwide This manual is published by Thought Communications Incorporated without any warranty Improvements and changes to this manual necessitated by typographical errors inaccuracies of current information or improvements to software may be made by Thought Communications at any time and without notice Such changes will however be incorporated into new editions of the manual This manual may contain references to features that require specific modem hardware support and may not be available with all modems Please contact your modem manufacturer for information regarding the features of your modem Telephone Consumer Protection Act of 1991 It shall be unlawful for any person within the United States to use a computer or other electronic device to send any message via a telephone facsimile machine unless such person clearly marks in a margin at the top or bottom of each page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or of such business other entity or individual FaxTalk is a registered trademark of and TrueFile FaxTalk Multiline Server FaxTalk Messenger
46. Figure 5 8 Attach Documents When attaching files or scanned documents to a fax transaction the number of pages included in the fax is shown at the bottom of the Fax Wizard Attach Documents screen When you are finished adding files to the fax or do not wish to attach files click Next to continue to the next step in the Fax Wizard Attaching documents To attach documents or files to the fax transaction click Attach Files on the Fax Wizard Attach Documents screen You can then select the files you wish to include in the fax from your hard disk NOTE Windows must have a print association for the document type attached in order for FaxTalk FaxCenter Pro to convert the documents into a fax document If you have Copyright 2010 Thought Communications Chapter 5 Sending Faxes 79 problems with attaching documents of files directly to a fax transaction you should print the document to the FaxTalk FaxCenter Pro 8 printer instead Attaching scanned documents Using a scanner you can scan documents to be included with the fax transaction To include scanned documents click the Scan button on the Fax Wizard Attach Documents screen The scanning software included with your scanner should appear Follow the instructions for your scanner software to scan the document You should make sure to scan in black and white or line art mode at a resolution of 200 dpi or higher Scheduling the fax The Schedule and Send page of the Fa
47. Junk faxe Siena t oe cott e tee aetate d ets 42 Printing a confirmation of a received fax ssssssssssssssssseeeeeeeeeeeeeee nenne 42 Working with scheduled fax S a Tode getestet an 42 Seriding atax immediately iiiter ette RU m hata ae et mad era ere NOS Mp tni ey 42 Placing dnd releasing taxes on hold inn tg e ita tes ie ceste t atre nbsp us 43 Changing the properties of a scheduled fax ssssssssssssssssseseeeeeeeeene 43 Deleting Scheduled taxes 53 7 A e eter ted va egere deett E s d 43 Working VOTING AeA vedere ce ee eda Ne e tet e RO tea tat aan ts 44 Working with contacts and phonebookSasslreis tni ein dan aiaeei nennen 44 Addingieontacts ottica tuse tutup a a e UNO teu tie c tte 44 Copyright 2010 Thought Communications FaxTalk FaxCenter Pro 8 A toe iere te doe ah db ded ede ale a Cig eerie Le der lh de elas Deed 45 Deleting Contacts duit pedis ellus te bete eei e nas bsp itt ee deine als beam tene docte 45 Grouping CONTACTS oic e dine Date e P e ON Fea ut n e biete rA E R tania 46 Sending a fax from a phonebook sssssssssssssssssseseeeeeeeeeeeeeeneneneen eene 46 Editing the properties of a contacts or group sssssssssssseeeeeeeeee eee 47 Moving contacts between phonebooks ssssssssssssssseeeeeeeeeeeeeneere nennen 47 Importing contacts into a phonebook eiii 47 Importing contacts from an ASCII text file sss e 48 Importing contacts rom WinFax
48. O fax documents into the FaxTalk FaxCenter Pro File Cabinet If you ve switched from WinFax PRO to FaxTalk FaxCenter Pro this provides a way to access your old WinFax PRO fax documents within FaxTalk FaxCenter Pro You can import individual WinFax PRO fax documents or the entire contents of a WinFax PRO log folder When importing a WinFax PRO fax a FaxTalk fax document is created using a filename that is based on some of the original information available from the WinFax PRO log The following format is used when generating a filename for an imported WinFax PRO fax YYYYMMDDHHMM CIDNAME CIDNUMBER CSID ORIGINALWINFAXFILENAME fax The information used in the filename is based on the following YYYYMMDDHHMM This is the year month day hour and minute information for the original WinFax PRO transaction CIDNAME This is the Caller ID Name stored in the WinFax PRO log for the original WinFax PRO transaction if available CIDNUMBER This is the Caller ID Number stored in the WinFax PRO log for the original WinFax PRO transaction if available CSID This is the fax sender s CSID information stored in the WinFax PRO Copyright 2010 Thought Communications 56 FaxTalk FaxCenter Pro 8 log for the original WinFax PRO transaction if available ORIGINALWINFAXFILENAME This is the original WinFax PRO filename used for the fax document NOTE Because the import process creates a new FaxTalk formatted fax file from the ex
49. OFTWARE PRODUCT in more than one medium or with support for more than one language Regardless of the type or size of medium or language you receive you may use only one medium or language that is appropriate for your single COMPUTER You may not RUN the other medium or language on another COMPUTER You may not loan rent lease or otherwise transfer the other medium or language to another user 6 BACKUP COPY After installation of one copy of the SOFTWARE PRODUCT pursuant to this EULA you may keep the original media on which the SOFTWARE PRODUCT was provided by Thought Communications solely for backup or archival purposes Except as expressly provided in this EULA you may not otherwise make copies of the SOFTWARE PRODUCT or the printed materials accompanying the SOFTWARE PRODUCT 7 U S GOVERNMENT RESTRICTED RIGHTS All SOFTWARE PRODUCT provided to the U S Government pursuant to solicitations issued on or after December 1 1995 is provided with the commercial rights and restrictions described elsewhere herein All SOFTWARE PRODUCT provided to the U S Government pursuant to solicitations issued prior to December 1 1995 is provided with RESTRICTED RIGHTS as provided for in FAR 48 CFR 52 227 14 JUNE 1987 or DFAR 48 CFR 252 227 7013 OCT 1988 as applicable 8 EXPORT RESTRICTIONS You agree that you will not export or re export the SOFTWARE to any country person or entity subject to U S export restrictions You specifically agree not to
50. PRO lt td acere Ph iio dade 50 ARIES 52 D letinigsa phonebook xe e eee eh n EUR 53 Working with external phonebooks sssssssssssssssssee ee ener eene nennen 53 Displaying contacts stored in Windows sssssssssseseee ee eene 53 Displaying contacts from Microsoft Outlook sssssssssssssseseeeeeeeeeeeeenee 53 Storing ana rmariaging Ierms suscrito n tente e redeat tes rmt fe ec ats ae 54 Creating tax abtach mentes en eite erie ette rome mre etta clades ite Merit Vane st dir Det 54 Org ANIOS iaa diia d TAA i AA 55 Creating a folder in the File Cabinete nein an e aea a enne 55 Deletingzartolderin the File Cabinet coiere oet et eee dro heben s 55 Importing WinFax PRO fax documents ssssssssssssssssssseeeneenee eene 55 Importing individual WinFax PRO fax documents sssssssse een 56 Importing entire WinFax PRO log folders sssssssse eem 58 Reviewing sent TAKES i ansa ope eder OO Ede NE 59 VAS WIN ASEM TOK RETE RTT 59 PORNOS xenon eet pate etr nitet er eee teret e PO e diae 60 Resendirig a previously sent Tax is cone Depot ceni eese e Ric en ene ded 60 Printing a sent Tax confirmation 60 Delia dde la 61 Viewing the Transaction Log eene ener nennen nnne err nen nnn nenne 61 Priritirig a trarisactioni TOO acere nr ERE RR ERN RUE ERRARE Ra EE Nen OUR RO TRE UAAR 61 Answering calls with FaxTalk FaxCenter Pro ssssssssssssssssseeee eene nene 61 Finding items in Faxt
51. Pro FaxTalk FaxCenter Pro FaxTalk Messenger FaxTalk Communicator and FaxTalk CallControl are trademarks of Thought Communications Inc Other names used in this manual are the property of their respective owners 800 03 0813 Contents i Contents Chapter 1 Getting Started 1 The FaxTalk FaxCenter Pro 8 Program Group nee een nennen 1 Aboutthis gilde a op tete ta eqq undue ten tas 1 a Uode 1 Using the Online Helps 2 tse tete ot E etu Dh tem t te e t bees 2 Switching trom WinFax PRO ei sire ratita 2 Chapter 2 Installing FaxTalk FaxCenter Pro 3 Software request eto nte Jl a Rente tee 3 Read the README TXT le A ed dd 3 Windows 2000 XP corisideratiohs ui ia 3 COMMON Progr setings uebeut ete det ut get coe ERR rao UU Uo aa e tee d E UR E dad 4 Windows Fast User Switehing ss eir i teu rete bett cati uem Fe c e ande tat ruis 4 Windows Service operation ssssssssssssssseeeeneeeeeeneme nan nn naar rra enr nennen nnn nennen 4 M ltiple USES Es tere UB eq a eee e bee ett e 4 Iridivid a user settings A ete ee Cete 4 Ac cretum P ue LI 4 Upgrading from other FaxTalk software eene nenas 5 Betore yo IMS tall xs Sees nite ite ee ettet be tnim Pee etae aie tr lee em ers et e beet dene 5 Starting thieiristallatiorie taint coenae tace fu tute et t td utet e rotta sitet ca oo cado 5 Uninstalling FaxTalk FaxCenter Pro eene eere nennen ener nene nene enne 5 Chapter 3 Configuring FaxTalk FaxCenter Pro 7 Starting F
52. Pro will also store this information along with the fax after the fax has been sent When you are finished entering the recipient information click Next to continue to the next step in the Fax Wizard Copyright 2010 Thought Communications 76 FaxTalk FaxCenter Pro 8 Entering recipients manually If you are sending a one time fax to a recipient simply enter the recipient information in the Name Company and To fields and click Next Sending a fax to multiple recipients You can send a fax to multiple people by adding them to the Recipient List To add any recipient to the list simply enter the desired recipient information in the Name Company and To fields and click Add to Recipient List or select the entries in the phonebook and click OK If a coversheet is attached to the fax each recipient gets a personalized copy with only their information To remove a recipient from the list highlight the recipient and click Remove Selecting recipients from the phonebook When creating a fax transaction you can select recipients that are stored in FaxTalk FaxCenter Pro phonebooks or optionally from Microsoft Outlook contact folders or contacts stored in Windows To select recipients or groups from the phonebook click the phonebook button to open the Select Contacts dialog Select Contacts 21 x Show contacts from Contacts bd Contacts Fax Recipients Name Name All te Amy Smithford Business Fax Jennifer Smi
53. RE PRODUCT A SOFTWARE PRODUCT labeled as an upgrade replaces and or supplements and may disable the product that formed the basis for your eligibility for the upgrade You may use the resulting upgraded product only in accordance with the terms of this EULA If the SOFTWARE PRODUCT is an upgrade of a component of a package of software programs that you licensed as a single product the SOFTWARE PRODUCT may be used only as part of that single product package and may not be separated for use on more than one COMPUTER 4 COPYRIGHT All title and copyrights in and to the SOFTWARE PRODUCT including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE PRODUCT the accompanying printed materials and any copies of the SOFTWARE PRODUCT are owned by Thought Communications or its suppliers All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA grants you no rights to use such content If this SOFTWARE PRODUCT contains documentation which is provided only in electronic form you may print one copy of such electronic documentation You may not copy the printed materials accompanying the SOFTWARE PRODUCT 5 MULTIPLE MEDIA MULTIPLE LANGUAGE SOFTWARE You may receive the S
54. REGARDING SUPPORT SERVICES SHALL BE GOVERNED BY THE TERMS OF THAT AGREEMENT BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY THE ABOVE LIMITATION MAY NOT APPLY TO YOU Copyright 2010 Thought Communications
55. Talk Coversheet Designer Standard toolbar The Annotation toolbar contains annotation specific tools for editing coversheet templates These include drawing tools formatting options and graphic and text importers RISS 4 00 0 G al a Figure 8 3 FaxTalk Coversheet Designer Annotation toolbar The Layout toolbar includes buttons to access layout specific functions for annotation objects Bt 23 7 36 E EH Figure 8 4 FaxTalk Coversheet Designer Layout toolbar The Format toolbar contains specific tools for use with text annotation objects Arial 12 nrzu egsz m Figure 8 5 FaxTalk Coversheet Designer Format toolbar You can choose to turn off the one or more toolbars in FaxTalk Coversheet Designer On the View menu point to Toolbar and remove the checkmark next to the specific toolbar to disable Working with coversheets The FaxTalk Coversheet Designer enables you to manage your coversheet templates used when sending faxes From within the FaxTalk Coversheet Designer you can create new coversheet templates and manage existing coversheet templates Copyright 2010 Thought Communications Chapter 8 Creating and Managing Coversheets 89 Creating a coversheet template Since the layout of a coversheet template is completely customizable you have complete control in the look of the coversheet Some of the things you can do on a coversheet template e You can add logos or graphics e Use the annotation
56. Tax riotificatiorb rules 5 s e en e te te e e elite mes 18 Creating pager notification rules sien anr aa a E e ee nene 19 Creating email inotification tules a ter te aee tret re rette aet ed niente e n 21 Moditying a notification tule a dett di bot ade 23 Deleti g a notification rule rtt tote pes ted eec entes eor tee ned eat 23 Activating a notification Tule oi etes elec EU REED Rd eode tides 23 Disabling a notification rule sssssssssssssseneeeeeeeeeeeeeeneeeeeneneen nennen 23 Changing the notification rule processing order ssssssssss eee 24 Network Fax OPUN nerion e pie rhet eget daten qe deat te One e petebete des 24 Connecting to a network fax server ssssssssssssssssssssseeeeeeeneeeeeeen eene een 24 Switching between standalone and network fax client modes ooooooccniocccccocccononcnonnncnonnnononanos 24 Message Management Options iicet tee eee tee ne ete prr euet nl a P d oce E c n E ee P e 25 Automatically saving Inbox items sssssssssssssssseeeee eee nemen enne nns 25 Automatically deleting Inbox items sssssssssssssssseeeeeeemmeneemeeeem eene 26 Automatically deleting faxes in the Sent Items folder sss 26 Automatically deleting entries in the Transaction Log folder sssssssssssssm 26 Enabling Microsoft Outlook support enne ener ener 27 Displaying Microsoft Outlook contacts 5 io sie fcrc Debe terere ER Cerdo 27 Forwarding received
57. To select a default coversheet 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Fax On the Fax configuration page check When sending a fax automatically send a coversheet Select the desired coversheet from the list of available coversheet templates Click OK to save the changes and close FaxTalk FaxCenter Pro Settings EN AEG Ud ISI NOTE You can always select a different coversheet template when you are creating the fax transaction Setting the fax sending identifier CSID When sending faxes you are required by the Telephone Consumer Protection Act of 1991 to transmit a CSID The CSID provides the receiver with an identification of the sending fax machine FaxTalk FaxCenter Pro prints the CSID information at the top of fax pages that are sent To enter the CSID you wish to transmit when sending faxes 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Fax 3 On the Fax configuration page click on Advanced 4 In the Fax number field in the Fax CSID Information group enter your fax number 5 In the Fax CSID field in the Fax CSID Information group enter a station identified of up to 20 characters typically your company name or last name 6 Click OK to save the changes 7 Click OK to close FaxTalk FaxCenter Pro Settings Copyright 2010 Thought Communications
58. To set the schedule properties of a fax transaction 1 On Send a Fax click Options and then Schedule Fax 2 The Schedule Properties dialog appears Schedule Properties 24x m Schedule Fax Schedule this Fax to send immediately Schedule this Fax to send at 10 08 40 AM Date Time 10 27 2006 C Iwantthis Fax held in the Outbox CT want to manually dial the Fax number When dialing use current dialing settings Use Fine y resolution when sending this Fax v After sending save a copy in the Sent Items Folder Poll recipients Fax machine ced Figure 5 3 Schedule Properties 3 Select the desired schedule settings and click OK to return to Send a Fax 4 Click File and then Send to generate the fax transaction Scheduling a fax to send at a specific time or date When creating a fax transaction in Send a Fax you can schedule the fax transaction to send at a specific time and date that the transaction should be sent This is useful for scheduling long distance faxes to be sent late at night when the telephone company rates are lower To schedule a fax to be sent at a specific time and date in Send a Fax 1 On Send a Fax click Options and then Schedule Fax 2 Select Schedule this fax to be sent at Copyright 2010 Thought Communications Chapter 5 Sending Faxes 73 3 In the Date field enter the desired date to send the fax or click on the button on th
59. alk FaxC enter Proa eet ete veg ea ter eee n etg tens 62 Specifying folders in include in a search ssssssssssssssssssseeeeeeeeeneeee nee 62 Searching for items based on specific criteria sssssssssssssssseeee 62 Instant access With FaxTalk CallControl u ic c t c at dde tette e b 62 Accessing the FaxTalk CallControl menu ssssssssssssse emen eene 63 Ghecking program Status oi de oet ob n d eR 63 Answering calls with FaxTalk CallControl sssssssssese eee 65 Sending a fax from FaxTalk CallControl sss 65 Chapter 5 Sending Faxes 66 Sending faxes from FaxTalk FaxCenter Pro sse nennen 66 Sending faxes from Windows applications sssssssssssseeeeeee een 66 Usinig the Send d Fax uoces tationes euet ea e edt us rU e ist 66 Entering recipIelits dnte d e Lee ed ee dod du i ol node ere eot a doe lu 66 Entering tecipients mariually 5 putt e ne tete regnet patei prr petet ta 67 Copyright 2010 Thought Communications Contents v Sending a fax to multiple recipients 67 Editing recipient information octets ias 68 Selecting recipients from a phonebook sssssssss eee ee 68 Searching for contacts in a phonebook x ec t o pep rg P e til 69 Sending a fax to an email address eene 69 Adding recipients to a phonebook sssssssssse mem memes 70 Usinig coversheets hier tet Sele Rc eet tta 70 Atta
60. ark next to the toolbar to disable Working with the Shortcut Bar The Shortcut Bar in FaxTalk FaxCenter Pro provides quick access to the common and frequently accessed folders contained in the software Initially FaxTalk FaxCenter Pro displays the contents of the FaxTalk Shortcuts group This contains shortcuts for instant access to the Inbox Outbox Contacts File Cabinet Sent Items and Transaction Log folders The FaxTalk Shortcuts group cannot be modified but you can create custom groups of shortcuts to access specific folders within the FaxTalk FaxCenter Pro program A User Shortcuts Group is provided by default for custom shortcuts and additional groups can be created as needed Inbox Clicking on this shortcut opens the Inbox folder and displays all received items currently stored in the e Inbox Inbox 8 Outbox Clicking on this shortcut opens the Outbox e folder and displays all scheduled fax transactions Dutbox 4 Contacts Clicking on this shortcut opens the Contacts folder and displays the contacts and groups contained in the Contact phonebook Contacts e File Cabinet File Cabinet Clicking on this shortcut opens the File Cabinet folder which provides a central place for storing ES and managing faxes Sent Items A Transaction Log Sent Items Clicking on this shortcut opens the Sent Items folder and displays all previously sent faxes Transaction Log Clicking on this shortcut opens the Transactio
61. ars Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 49 Phonebook Import Wizard Step 1 Ed Choose a file to import Phonebook import cs Browse Back Cancel Figure 4 11 ASCII Phonebook Import Wizard Step 1 4 Enter the path and filename or select the comma delimited ASCII file using the Browse button and click Next The Phonebook Import Wizard Step 2 dialog appears Phonebook Import Wizard Step 2 xi Map the fields you wish to import Import Field PhonebookField 4 Bob First Name Smith Last Name ACME Company v 111 1111 Home Fax 222 2222 Home Phone v 333 3333 Business Fax 7 444 4444 Business Phone 555 5555 Mobile Phone 123 Main Street Address 1 Address 2 Address 2 x Ignore the first row Change Mapping mes Figure 4 12 ASCII Phonebook Import Wizard Step 2 Based on the format of the data in the file you are importing the Import Field column will display the fields detected in the import file The Phonebook Field column will display the FaxTalk phonebook Copyright 2010 Thought Communications 50 FaxTalk FaxCenter Pro 8 field currently mapped to the data field being imported 5 Review the import field mapping and make changes to the mapping of the imported fields if needed To make changes to the field mapping you need to select the field in the Import Field column tha
62. arting FaxTalk FaxCenter Pro FaxTalk FaxCenter Pro can be started from several different locations To start FaxTalk FaxCenter Pro e From the Windows Start menu Click the Windows Start button point to Programs then point to FaxTalk FaxCenter Pro 8 and click FaxTalk FaxCenter Pro 8 The FaxTalk FaxCenter Pro 8 application appears e From FaxTalk CallControl Double click the FaxTalk CallControl icon in the Windows system tray or right click the FaxTalk CallControl icon in the Windows system tray and when the FaxTalk CallControl menu appears click FaxTalk FaxCenter Pro Copyright O 2010 Thought Communications 32 FaxTalk FaxCenter Pro 8 Working with Toolbars FaxTalk FaxCenter Pro includes a toolbar for access to commonly used functions To find out what operation a button performs move the pointer over the button and leave it in place for a short time A small description of the button appears The toolbar is independently detachable and can be rearranged or repositioned To move the toolbar place the pointer at the left edge of the toolbar and drag the toolbar to the desired location The Standard toolbar includes buttons to access general functions available in the application B 918 I amp 2 X woo ir Figure 4 2 FaxTalk FaxCenter Pro Standard toolbar You can choose to turn off the toolbar in FaxTalk FaxCenter Pro On the View menu point to Toolbar and remove the checkm
63. ase from an authorized international source NO OTHER WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW THOUGHT COMMUNCATIONS AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT WITH REGARD TO THE SOFTWARE PRODUCT AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHERS WHICH VARY FROM STATE JURISDICTION TO STATE JURISDICTION LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL THOUGHT COMMUNCATIONS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT OR THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES EVEN IF THOUGHT COMMUNCATIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ANY CASE THOUGHT COMMUNCATIONS S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS EULA SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT PROVIDED HOWEVER IF YOU HAVE ENTERED INTO A THOUGHT COMMUNCATIONS SUPPORT SERVICES AGREEMENT THOUGHT COMMUNCATIONS S ENTIRE LIABILITY
64. axTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Microsoft Outlook 3 On the Microsoft Outlook configuration page check Enable Microsoft Outlook support in FaxTalk FaxCenter Pro Select the options for accessing Microsoft Outlook in the Outlook account settings group 5 n the Unified Messaging settings group check Forward received items to my local Outlook Inbox 6 Select Forward a copy of received items if you want to keep a copy of the item in the FaxTalk FaxCenter Pro Inbox as well as the Microsoft Outlook Inbox Check Mark items as read after forwarding to have the item automatically marked as read in FaxTalk FaxCenter Pro when it is forwarded to Microsoft Outlook Select Move items to Microsoft Outlook when forwarding if you want the item removed from the FaxTalk FaxCenter Pro Inbox when it is forwarded to the Microsoft Outlook Inbox Copyright 2010 Thought Communications 28 FaxTalk FaxCenter Pro 8 7 Click Options 8 Select Use the following text if you want the From field for forwarded emails to display custom text and enter the desired text in the supplied field Select Use the Caller ID Fax CSID information if you want the From field for forwarded emails to display the Caller ID or fax CSID of the received fax which ever is available Select the specific Caller ID information to use from the For Caller ID use list 9 Click OK
65. axTalk FaxCenter Pro Settings eene nennen nene nennen 7 Configuring answerlng OPS tarta atea 8 Changing the number of rings to answer sssssssssssssseeeeeeeeeeeeneeeneen nennen 8 Answering calls based on a schedule ssssssssssssssssseeeeeeeneee nennen 8 Creating an answer schedule rule eee nnns 9 Modifying ab answer schedule ile see e entered tie e io 9 Deleting an answer schedule r le itte ete ege 10 Setting the priority of an answer schedule rule ssss e 10 Setting a hotkey for automatically answering incoming calls sssssssseee 10 USING DISEIACTIVE RIMNGi Qc oed bl s et ete pt edd ee et De tens 11 Using FaxTalk Direct Mode for Distinctive Ring e 11 Enabling Distinctive Ring support in FaxTalk FaxCenter Pro 12 Blocking junk faxes using FaxTalk FaxCenter Pro 12 Adding a fax to the Junk Fax list from the Inbox 13 Configuring fa X option S io ee E er te OR cte ER ade Tte ater eed e beu EM Code te oe Ded 13 Automatically including a coversheet when sending faxes ssssssssssssseee 13 Setting the fax sending identifier CSID ooooonccconoccconococonanocoonnononnnnononononnnnnonnnnonnnnnonnnnnnnnnncnnnnos 13 Setting the callback n tmbet 35 n tell Ain ale aie SA eb 14 Configuring off peak fax scheduling ssssssssssssssssssseseeeeeeeeeeeeee ene 14 Automatically displaying fax status during a fax transaction sssssssssssesee 14
66. bject line of the email message 8 Select the type of items received from the Perform notification after receiving list that will trigger the telephone notification rule to be processed 9 Check Include a copy of received items with the notification if you want received items to be 12 13 included when notification is sent Select Forward a copy of received items if you want only a copy of the received item to be included when notification is sent the items remains in the FaxTalk FaxCenter Pro Inbox Check Mark items as read after notification to have the attached received items automatically marked as read in FaxTalk FaxCenter Pro when they are forwarded with the notification Select Move items when forwarding if you want the received items to be included when notification is sent and removed from the FaxTalk FaxCenter Pro Inbox Check Include Inbox item summary information in email notifications if you want to have Inbox summary information related to the received item included in the body of the email Use the Send notification after receiving spinbox to select the number of item that need to be received before the email notification rule is triggered Click OK to save the changes Click OK to close FaxTalk FaxCenter Pro Settings Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 23 NOTE You must have email support in FaxTalk FaxCenter Pro enabled and properly configure
67. cation rule to have received faxes sent to an email address Creating fax notification rules A fax notification rule provides a way to have a fax sent to a defined number when new items are received The fax provides information regarding the number of new items in the FaxTalk FaxCenter Pro Inbox You can also have the fax notification transaction include a copy of the received fax To create a fax notification rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification 3 On the Notification configuration page click New 4 From the list of available notification rule types select Notification by Fax and click OK Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 19 Fax Notification Rule Properties EE Use the following name For this rule Fax notification rule Rule settings Fax number 555 1212 cal Use this coversheet when sending a fax notification Fax Notification Preview Subject FaxTalk has received a new item Perform notification after receiving Faxes JV Include a copy of received faxes with notification JV Mark items as read after notification Send notification after receiving 1 E items ced Figure 3 4 Fax Notification Rule Properties 5 Enter the name for the fax notification rule in the Use the following name for this ru
68. ce the problem Copyright 2010 Thought Communications End User License Agreement 93 End User License Agreement Note This product may not be set up on your computer unless or until you accept the terms of the FaxTalk End User License Agreement EULA The terms of a printed paper EULA which may accompany the product supersede the terms of any on screen EULA found within the product For your future reference you may print the text of the EULA or refer to a copy of the EULA that can be found either online in or with this product IMPORTANT READ CAREFULLY This FaxTalk End User License Agreement EULA is a legal agreement between you either an individual or a single entity and Thought Communications Incorporated for the FaxTalk software product identified above which includes computer software and may include associated media printed materials and online or electronic documentation SOFTWARE PRODUCT The SOFTWARE PRODUCT also includes any updates and supplements to the original SOFTWARE PRODUCT provided to you by Thought Communications Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end user license agreement is licensed to you under the terms of that license agreement By installing copying downloading accessing or otherwise using the SOFTWARE PRODUCT you agree to be bound by the terms of this EULA If you do not agree to the terms of this EULA Thought Communication
69. cess to the most commonly used functions of FaxTalk FaxCenter Pro Accessing the FaxTalk CallControl menu FaxTalk CallControl provides quick access to commonly used FaxTalk FaxCenter Pro applications and functions directly from the FaxTalk CallControl try icon s right click menu FaxTalk FaxCenter Pro A FaxTalk Fax Viewer A FaxTalk Status Inbox C5 outbox gt Send a Fax ee Answer Now L2 Receive Fax f Hangup Auto Answer Work Offline Reset Modem Options About Figure 4 27 FaxTalk CallControl Right Click Menu To access the FaxTalk CallControl menu 1 Right click the FaxTalk CallControl icon in the Windows system tray The FaxTalk CallControl menu appears Checking program status The FaxTalk Status screen provides status information for FaxTalk FaxCenter Pro and will display status information for incoming and outgoing calls The FaxTalk Status screen displays transaction status information on the current activity of FaxTalk FaxCenter Pro the number of received items and the number of faxes scheduled to send Additional transaction status such as Caller ID information fax CSID number of pages sent or received fax transmission speed and call duration is also displayed on the screen Copyright 2010 Thought Communications 64 FaxTalk FaxCenter Pro 8 FaxTalk Status EE Receiving fax There are 8 new items current
70. ches all folders and subfolders To specify folders to include 1 On the Find dialog click Browse The Select Folders dialog appears 2 In the Folders list click each folder you want to include in the search Clicking on a parent folder will result in the child folders also being selected 3 Click OK Searching for items based on specific criteria When you perform searches in FaxTalk FaxCenter Pro you can filter the search results based on specific criteria You can use any combination of search options to help focus your search results When performing search operations the following search criteria is available NOTE The selections available are based on the folders and the type of items included in the search Instant access with FaxTalk CallControl FaxTalk CallControl resides in the Windows system tray and provides convenient direct access to many of the commonly used functions of FaxTalk FaxCenter Pro FaxTalk CallControl also provides visual indication of the current operation being performed by FaxTalk FaxCenter Pro The FaxTalk CallControl icon in the Windows system tray can also indicate when new items have been received Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 63 FaxTalk CallControl Icon Start HD 245 PM Figure 4 26 FaxTalk CallControl icon in Windows System Tray FaxTalk CallControl is available in the Windows system tray to provide instant ac
71. chiTientsn i eee O aa on a eet orale 70 Attaching files ie ete ecce P ne Piin ed haee barge Unda Peta 71 SCANNING COCUMENTS ss eec it iter rente e en neni ee vede ra m neon s o A avian gea 71 Scheduling properties eee erre ER e E RUN ERE RO CO SURE ARES 72 Scheduling a fax to send at a specific time or date 72 Sending a fax during the off peak time period 73 Scheduling a fax to be held in the Outbox ssss e 73 Manually dialing a fax number when sending a fax eee 73 S tting the resolution Tora f nce epi eee te eO eter 74 Previewing a fax transaction before sending ssssssssssssssssseeeneenne 74 Saving a document as a fax attachment ssssssssssssssssssssssee eee 74 Using the Fax Wizard aie a t eee em o E a ee teer 75 Selecting Teciplents o x55 OO re de mte tet tdt ts 75 Entering recipients manually uice eoi e e teer or tente ti e E Pee diete e per hc ee ded 76 Sending a fax to multiple recipients sostiene bebe tie de aS de anite rdiet 76 Selecting recipients from the phonebook ssssse eene 76 Sending a fax to an email address eene 76 Editing recipient information mener enne 77 Selectinig a CoVerSheet s setae ER tetur elect ethan Gh eoe te OE EA orte edens 77 Using a coversheet to send a quick note eme 78 Addinajtil sto a fax trarisaction et itt itte EN dena leet tem bee t dn 78 Attaching doGulmehtsssu e cimi ne remi a ud e d n ca b a rrt t opined 78
72. communications Check Enable Caller ID support in Direct Mode The Caller ID modem initialization string field should already contain the appropriate AT modem command to enable Caller ID support in the modem hardware If this field is blank you will need to consult with your modem manual or modem manufacturer for the correct string 9 Click OK to save the changes and close the Modem Settings dialog 10 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings LON Oa OU CL NOTE Enabling Direct Mode will prevent all other applications from being able to access the modem the while FaxTalk FaxCenter Pro is running with automatic answering enabled You can temporarily disable FaxTalk FaxCenter Pro from controlling the modem by disabling the automatic answering setting Doing so will allow other applications to use the modem but FaxTalk FaxCenter Pro will not be able to automatically answer incoming calls until Auto Answer is enabled again Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 31 Chapter 4 Using FaxTalk FaxCenter Pro The FaxTalk FaxCenter Pro application is the central place for managing all of your faxes The FaxTalk FaxCenter Pro interface is designed to provide quick access to all of the information stored in the program From FaxTalk FaxCenter Pro you can directly send receive and manage faxes as well as create and manage contacts and phonebooks O x i
73. cting the folder Click the folder to select and open it A single click opens the folder and displays the contents of the folder in the List View Double click the folder to select and expand the folder To collapse a folder click the minus sign or double click the folder If a subfolder was selected before the collapse the selection changes and the collapsed folder becomes the currently selected folder Working with the List View The List View appears on the right side of FaxTalk FaxCenter Pro and lists all of the items in the current folder in multiple columns all of which are sizable When you size a column FaxTalk FaxCenter Pro remembers the size after you close FaxTalk FaxCenter Pro When you open the program again the column sizes are retained Information displayed in the List View The header names and number of columns displayed in the List View will vary depending of the type of folder selected Inbox folder The Inbox folder displays the following information Name This column displays the name of the caller based on Caller ID information provided to the software If the Caller ID information did not include a name or no Caller ID information is provided this column displays Unknown Number This column displays the number of the caller based on Caller ID information provided to the software If the Caller ID information did not include a number or no Caller ID information is provided this column displays Unknown Fax
74. d before email notification rules will be processed You can find the email configuration options on the Email configuration page in FaxTalk FaxCenter Pro Settings Modifying a notification rule To modify the properties and settings of a notification rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification 3 On the Notification configuration page select the desired notification rule in the Assigned rules list Click Modify to display the properties of the selected notification rule Make any desired changes to the properties of the notification rule and click OK Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Aus Deleting a notification rule To delete a notification rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification 3 On the Notification configuration page select the desired notification rule in the Assigned rules list Click Delete to delete the notification rule 5 You will be asked to confirm the deletion of the notification rule Click OK to delete the notification rule or Cancel to keep the notification rule 6 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Activating a notification rule In order for FaxTalk FaxCenter Pro to processes notification rules when new items are received the n
75. d drag to create a text box 3 Enter the desired text in the text box 4 Use the Format toolbar to select text font properties NOTE To change the text within a text object simply double click on the text object to edit Changing text settings You can change the font attributes of text objects To change the font attributes of a text object 1 Click the Select button on the Markup toolbar The cursor changes to an arrowhead Select the text object to be modified by clicking the left mouse button on the text object On the Format menu click Font The Font dialog appears Select the desired font attributes for the text object Click OK Up Ug ara Inserting graphic images You can insert a black and white BMP graphic file as an annotation object To insert a bitmap 1 On the Insert menu click Bitmap 2 In the Look in box click the location where the file is located 3 In the File name box type a name for the file 4 Double click the document you want to open Highlighting objects You can highlight portions of the fax to emphasize importance by using the Highlighter tool To highlight a portion of the fax 1 On the Tools menu click Highlighter 2 Click at the desired starting point and drag until the area you want to highlight selected TIP To change the highlight color click the annotation object and on the Format menu point to Fill and then click the desired color Copyright 2010 Thought Commu
76. d in order for FaxTalk FaxCenter Pro to convert the documents into a fax document If you have problems with attaching documents of files directly to a fax transaction you should print the document to the FaxTalk FaxCenter Pro 8 printer instead Scanning documents When creating a fax transaction with Send a Fax you can use a scanner to scan documents to attach to the fax transaction To scan documents to attach to a fax transaction in Send a Fax 1 Click the Options menu and select Scan Follow the instructions for your scanner software to scan the document When the scan is complete the document will be attached to the fax transaction To preview the fax document before sending click the File menu and select Preview Click the File menu and select Send to generate the fax transaction CIE SEM NOTE You should make sure to scan in black and white or line art mode at a resolution of 200 dpi or higher Copyright 2010 Thought Communications 72 FaxTalk FaxCenter Pro 8 Scheduling properties When you create a fax transaction and click Send the fax is sent to the selected recipients immediately You can also schedule a fax transaction to be sent at a specific time or date choose to have the fax transaction held in the FaxTalk FaxCenter Pro Outbox or manually dial the fax number using a local telephone The Schedule Properties dialog contains options for determining when and how you want to send the fax
77. d to an existing fax or create a new fax document E FaxTalk Fax Viewer Small Business Server 4 5 Setup ICE Xx File Edi View Insert Format Tools Layout Help amp c3 Ap As BR ose S QQB B15 IBIS 4o o o a oi Re a7 is EE EH ig Pen eq perm nm reme Me B nd nud Aden Foner Bp arganda mate e aa Var aio y Rd td wo ge m TDI Por ne hater wel tate tie placement mr fe sem teaser iara wd om m a raa an a VS For Help press F1 ctm ea cm mr h D af drum ioter Ia lar rr wd 7 yn Shen a vail om citar dads ir Pt US DU UO NUNTII DAT TO QU AI Boe DN EA a vta erts a toral al nd wt tty mat be ronan vo san ee O Tamsa tarem Bere basap 1t amn tow ma O Ua ae Da ado a ret v ei rd Nadma Ss en smet o ant i vets e PSS somno ee ma I 20900 ERA run eva am s eL 1 poep nen tesi any n Sas a amann Figure 7 1 FaxTalk Fax Viewer application Starting the FaxTalk Fax Viewer FaxTalk Fax Viewer can be started from several different locations To start FaxTalk Fax Viewer e From the Windows Start menu Click the Windows Start button point to Programs then point to FaxTalk FaxCenter Pro 8 and click FaxTalk Fax Viewer The FaxTalk Fax Viewer application appears Copyright 2010 Thought Communications 82 FaxTalk FaxCenter Pro 8 e From FaxTalk CallControl Right click the FaxTalk CallControl icon in the Windows system tray and when the FaxTalk
78. data sent To enable Error Correction Mode ECM support From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Modem On the Modem configuration page select the modem listed Click Properties On the Fax tab check Enable Error Correction Mode ECM support Click OK to close the Modem Settings dialog Click OK to save the changes and close FaxTalk FaxCenter Pro Settings ax Yates 02 Nae Enabling high speed compression 2D support FaxTalk FaxCenter Pro includes support for high speed compression also referred to as 2D encoding when sending or receiving faxes Using 2D compression will result in significantly reduced transmission times since the data being transmitted is compressed To enable 2D encoding support 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Modem On the Modem configuration page select the modem listed Click Properties On the Fax tab check Enable High Speed Compression 2D support PUE Ugo Copyright 2010 Thought Communications 30 FaxTalk FaxCenter Pro 8 6 Click OK to close the Modem Settings dialog 7 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE In some cases you may find that some fax machines have problems receiving faxes when 2D compression is enabled Changing the modem speaker volume Y
79. days from the date of receipt and b any Support Services provided by Thought Communications shall be substantially as described in applicable written materials provided to you by Thought Communications and Thought Communications support engineers will make commercially reasonable efforts to solve any problem issues Some states and jurisdictions do not allow limitations on duration of an implied warranty so the above limitation may not apply to you To the extent allowed by applicable law implied warranties on the SOFTWARE PRODUCT if any are limited to ninety 90 days Copyright 2010 Thought Communications End User License Agreement 95 CUSTOMER REMEDIES Thought Communications and its suppliers entire liability and your exclusive remedy shall be at Thought Communications option either a return of the price paid if any or b repair or replacement of the SOFTWARE PRODUCT that does not meet Thought Communications Limited Warranty and which is returned to Thought Communications with a copy of your receipt This Limited Warranty is void if failure of the SOFTWARE PRODUCT has resulted from accident abuse or misapplication Any replacement SOFTWARE PRODUCT will be warranted for the remainder of the original warranty period or thirty 30 days whichever is longer Outside the United States neither these remedies nor any product support services offered by Thought Communications are available without proof of purch
80. de subfolders in import c Figure 4 24 Select WinFax PRO log 6 Select the WinFax PRO log folder that you wish to import 7 Enable the Import entire contents of selected folder option If you want to also include any subfolders found in the selected WinFax PRO log folder enable the Include subfolders in import option 8 Click Finish NOTE Due to limitations in the way WinFax PRO creates and uses the Quick Cover Page coversheet these cannot be imported Faxes that contain a Quick Cover Page coversheet will be imported without this page Also due to the way the WinFax PRO software was designed the import capability in FaxTalk FaxCenter Pro requires that the WinFax PRO software be installed on the machine in order to perform the import operations Reviewing sent faxes FaxTalk FaxCenter Pro stores all successfully sent fax transactions in the Sent items folder by default The Sent Items folder is used to provide you with a place to review previously sent faxes You can also resend previously sent faxes from the Sent Items folder Viewing a sent fax The most common method for viewing a sent fax is directly from the Sent Items folder using the FaxTalk Fax Viewer To view a sent fax 1 Open the Sent Items folder to display the contents in the List View 2 Select the previously sent fax transaction in the List View 3 On the File menu click View The FaxTalk Fax Viewer appears with the sent fax displayed Copyrig
81. der of the Preview Pane and when the pointer becomes a double headed arrow drag the border to the left or right to increase or decrease the size of the Preview Pane NOTE The Preview Pane will not appear when the Contacts or Transaction Log folders are displayed Adjusting the page magnification in the Preview Pane The buttons on the Preview Pane toolbar can change the magnification of fax documents displayed in the Preview Pane You can also select magnification settings for documents by right clicking on the fax document in the Preview Pane The magnification options will appear on the right click menu e The Zoom In and Zoom Out buttons change the document magnification by preset levels e The Fit to Width button adjusts the magnification so that the fax document fills the Preview Pane horizontally e TheFit to Height button adjusts the magnification so that a page of the fax document fills the Preview Pane vertically e The Thumbnail button adjusts the magnification so that the fax document is displayed as a thumbnail image Working with the Status Bar The status bar appears at the bottom of the FaxTalk FaxCenter Pro application and provides at a glance information regarding the current status of sending or receiving operations The Status Bar displays information related to the type of transaction occurring and specific transaction details Num ber of Status Autom atic Answer Work Offline Folder Item s Indicator Indicator
82. document automatically in the background The Attachments dialog also allows you to attach previously saved faxes that are stored in the File Cabinet Copyright 2010 Thought Communications Chapter 5 Sending Faxes 71 Attachments 24x Look in C3 Filecab er EB 3 Current XR2938 Advanced Wave System Promotion 3l Frequently Asked Questions about the XR2938 Advanced Wave System AL List of XR2938 Advanced Wave System Dealers A Product Comparison For XR2938 Advanced Wave System A Sales Brochure for XR2938 Advanced Wave System 3 Technical Data For XR2938 Advanced Wave System File name Files of type an Files y Cancel Figure 5 2 Attachments Attaching files When creating a fax transaction with Send a Fax you can attach files or documents created from third party applications such as Microsoft Word to the fax transaction and the documents will be converted and added to the fax transaction automatically when the fax transaction is submitted to the Outbox To attach documents or files to a fax transaction in Send a Fax 1 On Send a Fax click Options and then Attach Files In the Look in box select the location where the file to be attached is stored Select the file in the list and click Attach Click OK to return to Send a Fax Click File and then Send to generate the fax transaction E E E NOTE Windows must have a print association for the document type attache
83. e IP address or the machine name of the machine running the FaxTalk fax server software When operating as a network fax client the FaxTalk FaxCenter Pro software will submit all outgoing faxes directly to the FaxTalk network fax server The transactions will not appear in the FaxTalk FaxCenter Pro software To enable FaxTalk FaxCenter Pro as a client to a FaxTalk fax server 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Network Fax 3 On the Network Fax configuration page Enable the Enable network fax client mode setting if you want FaxTalk FaxCenter Pro to operate as a client connected to a FaxTalk fax server 4 In the IP Address and Port fields enter the IP Address and Port number the default port is 1234 of the computer running the FaxTalk fax server or in the Machine Name field enter the Windows machine name of the computer running the FaxTalk fax server software 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Restart the computer NOTE When operating as a network fax client many of the features in FaxTalk FaxCenter Pro related to local mode operation will not function This includes the ability for FaxTalk FaxCenter Pro to answer incoming calls Switching between standalone and network fax client modes FaxTalk FaxCenter Pro can operate either as a standalone fax application or as a client for a FaxTalk network fax server When
84. e Open field type DAFAXTALKASETUP EXE where D is the letter of your CD ROM drive Click OK 3 The Setup program will automatically start Follow the instructions on the screen Click Next to continue To install FaxTalk FaxCenter Pro from an Electronic Software Delivery ESD download 1 Locate the downloaded file on your computer 2 Double click on the downloaded file to begin the extraction and installation 3 The Setup program will automatically start Follow the instructions on the screen Click Next to continue Uninstalling FaxTalk FaxCenter Pro At some point you may want to uninstall and reinstall FaxTalk FaxCenter Pro from your computer for example you may want to reinstall the software into another directory or hard disk To uninstall FaxTalk FaxCenter Pro 1 Click the Windows Start button point to Settings and then click Control Panel The Control Panel folder appears 2 Double click Add or Remove Programs The Add or Remove Programs Properties dialog appears 3 In the program list select FaxTalk FaxCenter Pro 8 Copyright 2010 Thought Communications FaxTalk FaxCenter Pro 8 Aus Click Change Remove The Installshield Wizard appears Select Remove and click Next You are prompted to confirm the removal of the FaxTalk FaxCenter Pro software Click OK to start the uninstallation The Installshield Wizard starts the uninstall process When complete click the Finish button to fini
85. e Select Contacts dialog appears Select contacts from the Contacts list and click Add When done adding contacts to the Members list click OK to close the Select Contacts dialog Click OK to close the New Group dialog BO Ur UU NOTE If a contact contains multiple numbers Home and Business the list will display a separate entry for the contact based on the type of number Sending a fax from a phonebook You can select contacts in a phonebook and create a fax transaction with the selected contacts already added to the fax transaction directly from a phonebook Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 47 To send a fax to phonebook contacts 1 Open the Contacts folder or the desired phonebook folder 2 Select the contact records to include in the fax transaction 3 On the File menu point to New and then Fax to Contact s Editing the properties of a contacts or group You can modify the information stored in a contact record or the properties of a group whenever needed To edit a contact or group 1 Open the Contacts folder or the desired phonebook folder 2 Select the desired contact or group 3 On the Edit menu click Properties 4 Modify the desired information and click OK Moving contacts between phonebooks You can move contact records between phonebooks to better group and manage contacts For instance as your phonebook grows you may want to crea
86. e menu click Import 2 In the Look in box click the location of the desired file 3 Double click the document you want to import Exporting fax documents You can export fax documents into other file formats for use with other software applications FaxTalk FaxCenter Pro 8 supports exporting fax documents into Adobe PDF or TIF format To import a file On the File menu click Export In the Save in box click the desired location to save the desired file In the File name field enter the desired filename for the exported file In the Save as type list select the desired file format In the Page Range section select the desired pages to export if necessary Click Save to export the fax document QV Mss UJ UNIS Deleting pages in a fax document You can delete individual pages of a fax document easily from the FaxTalk Fax Viewer To delete a page from a fax document 1 Select the fax page you wish to delete 2 On the Edit menu click Delete Rearranging pages in a fax document The Fax Viewer includes the ability to rearrange the order of pages in a fax You can rearrange pages delete individual pages and add additional pages to an existing fax document To rearrange pages in a fax Copyright 2010 Thought Communications 84 FaxTalk FaxCenter Pro 8 1 On the View menu click Thumbnails The thumbnail mode assists in selecting and moving pages 2 Select the fax page you wish to move 3 Dra
87. e recipient information by selecting contacts from one or more phonebooks available in FaxTalk FaxCenter Pro or a mix of both Copyright 2010 Thought Communications 68 FaxTalk FaxCenter Pro 8 To enter multiple recipients manually for a fax transaction in Send a Fax 1 In the Name field enter the name for the recipient if desired This will appear on the coversheet if included 2 In the Company enter the company name for the recipient if desired This will appear on the coversheet if included 3 In the To field enter the fax number or email address of the recipient 4 To add additional recipients to the fax transaction on the Recipient menu click Add to Recipient List 5 Repeat steps 1 through 4 until all recipients are added to the list When finished adding recipients click File and then Send to generate a fax transaction for each recipient To select one or more contacts from a phonebook for a fax transaction in Send a Fax 1 Select the desired phonebook from the list of available phonebooks displayed in Send a Fax 2 The contacts stored in the selected phonebook will be listed in the contacts list If a contact contains multiple numbers Home and Business the list will display a separate entry for the contact based on the type of number 3 Select the desired contacts from the list and on the Phonebook menu click Send to Contact 4 To add additional contacts from other phonebooks select
88. e right to open the schedule calendar 4 In the Time field enter the desired time to send the fax or click on the buttons on the right to move the time up or down 5 Click OK to return to the Send a Fax Click File and then Send to generate the fax transaction NOTE You can only schedule fax transactions that are sent to a fax number to be sent at a specific time and date Fax transactions that are sent to an email address will always be sent immediately Sending a fax during the off peak time period When creating a fax transaction in Send a Fax you can schedule the fax transaction to send during a specific off peak time period This is useful if you want to ensure that faxes are only sent within a defined time period such as 5 00pm to 8 00am To schedule a fax to be sent off peak in Send a Fax 1 On Send a Fax click Options and then Schedule Fax 2 Select Schedule this fax to send during off peak hours 3 Click OK to return to the Send a Fax 4 Click File and then Send to generate the fax transaction NOTE You can only schedule fax transactions that are sent to a fax number to be sent off peak Fax transactions that are sent to an email address will always be sent immediately Scheduling a fax to be held in the Outbox When creating a fax transaction in FaxTalk FaxCenter Pro you can choose to have the fax transaction submitted to the Outbox but put on hold so that the fax transaction does not send This is useful if y
89. e specific toolbar to disable Working with fax documents The FaxTalk Fax Viewer enables you to manage your fax documents From within the FaxTalk Fax Viewer you can open fax documents for printing saving importing and exporting You can also add rearrange and delete individual pages in a fax document Opening fax documents To open a fax file in the FaxTalk Fax Viewer 1 On the File menu click Open The File Open dialog appears 2 In the Look in box click the location of the desired file 3 Double click the document you want to open Copyright 2010 Thought Communications Chapter 7 Using the FaxTalk Fax Viewer 83 Printing a fax document To print a fax file in the Fax Viewer 1 On the File menu click Print The Print dialog appears 2 In the Print box select the desired printer 3 Select other options you want 4 To change printer options click Properties and then select the options you want on the tabs that appear For help on an option click the question mark and then click the option Saving fax documents To save a fax file in the Fax Viewer 1 Onthe File menu click Save As 2 Inthe Save in box click the location where you want to save the file 3 In the File name box type a name for the file Importing files into a fax document You can import other fax documents or black and white BMP graphic files as additional pages in a fax document To import a file 1 Onthe Fil
90. egardless of their age 8 Click OK to save the changes 9 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE The archive option is useful for clearing old faxes from the FaxTalk FaxCenter Pro Inbox while providing a place to store the information in case you need to refer to it in the future Copyright 2010 Thought Communications 26 FaxTalk FaxCenter Pro 8 Automatically deleting Inbox items FaxTalk FaxCenter Pro can automatically delete received items in the Inbox that are older than a specified number of days This provides an automatic method of cleaning the Inbox folder of old faxes based on the age of the item To enable deleting of items in the Inbox older than a defined period 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Message Management 3 On the Message Management configuration page in the Inbox group check Perform the following operation after and select the number of days old an item needs to be in order to be automatically deleted from the Inbox folder Select Automatically delete items Click Setup Check Only delete items that are marked as read to only have read items deleted Items that are marked as read would not be deleted regardless of their age 7 Click OK to save the changes 8 Click OK to close FaxTalk FaxCenter Pro Settings Aus Automatically deleting faxes in t
91. export or re export the SOFTWARE i to any country to which the U S has embargoed or restricted the export of goods or services which as of May 1999 include but are not necessarily limited to Cuba Iran Iraq Libya North Korea Sudan Syria and the Federal Republic of Yugoslavia Serbia but not Montenegro or to any national of any such country wherever located who intends to transmit or transport the products back to such country ii to any person or entity who you know or have reason to know will utilize the SOFTWARE or portion thereof in the design development or production of nuclear chemical or biological weapons or iii to any person or entity who has been prohibited from participating in U S export transactions by any federal agency of the U S government 9 MANDATORY OPERATING SYSTEM SOFTWARE UPGRADES The SOFTWARE PRODUCT may contain mandatory operating system software upgrades required for proper operation of the SOFTWARE PRODUCT Any such system software upgrades are licensed to you pursuant to the same terms as provided in your license to the operating system GOVERNING LAW This EULA shall be governed by the laws of the State of California and of the Untied States of America excluding that body of law related to choice of laws LIMITED WARRANTY Thought Communications warrants that a the SOFTWARE PRODUCT will perform substantially in accordance with the accompanying written materials for a period of ninety 90
92. f FaxTalk FaxCenter Pro File Edit View Actions Tools Help i L2 BOX inox amp Folder Banner Folder List D Number User ID e Big FaxTak FaxCenter Pro Bi 555 0935 A Happy FaxTalk User 4 8 2010 10 48 AM Inbox 3 Inbox 3 E 555 0318 RealEstate LLP 4 7 2010 4 47 PM 21 pages Folder List lt Outbox E 555 0157 R amp D Department 4 7 2010 2 00 PM 8 pages de EA Contacts E 555 1639 Nerd Herd 4 6 2010 2 20 PM 4 pages N EA Customers E 5557643 Himmergard Inc 4 6 2010 12 30 PM 5 pages Outbox EA Sales Leads E 5554734 Blue Ice Water Co 4 6 2010 11 50 AM 2 pages ROI a a cil E 555 0156 Global Xpress 4 6 2010 9 13 AM 1 page vas a el ke D EJ 5553047 Legal Systems Corp 4 5 2010 3 42 PM 14 pages E RM Gal Invoices B 555 9175 Sunray Incorporated 4 5 2010 10 16 AM 3 pages Marketing E 555 7908 G3 FAX 4 2 2010 4 01 PM 1 page A Miscellaneous E Quotes File Cabinet Y Sales Brochures Ga Sent Items Transaction Log En a gir Outlook PEN Sent Items Outlook Address Book A Contacts g Windows Address Book T 2 Address Book Transaction Log Autom atic Michelle Talon Answer Status Bar n ACME Uracaperstad Work 15 Items 3 Unread Waiting For call Figure 4 1 FaxTalk FaxCenter Pro The FaxTalk FaxCenter Pro interface has been designed to be intuitive and easy to use You can customize the appearance of the application to suit you needs St
93. f different coversheet templates for you to use You may want to use the FaxTalk Coversheet Designer to modify one of the included coversheets to better fit your needs or simply to create a new coversheet template from scratch Starting the FaxTalk Coversheet Designer FaxTalk Coversheet Designer can be started from several different locations Copyright 2010 Thought Communications 88 FaxTalk FaxCenter Pro 8 To start FaxTalk Coversheet Designer e From the Windows Start menu Click the Windows Start button point to Programs then point to FaxTalk FaxCenter Pro 8 and click FaxTalk Coversheet Designer The FaxTalk Coversheet Designer application appears e From FaxTalk FaxCenter Pro On the Tools menu click Coversheet Designer The FaxTalk Coversheet Designer application appears Working with the Toolbars FaxTalk Coversheet Designer includes four toolbars for access to commonly used functions To find out what operation a button performs move the pointer over the button and leave it in place for a short time A small description of the button appears Each toolbar is independently detachable and can be rearranged or repositioned To move a toolbar place the pointer at the left edge of the toolbar and drag the toolbar to the desired location The Standard toolbar includes buttons to access general functions available for viewing printing and saving coversheet templates Jose SQQBRB 5 Figure 8 2 Fax
94. g the fax page to the desired location Viewing fax documents You can conveniently view fax documents in the FaxTalk Fax Viewer using several tools available including zoom thumbnails anti aliasing and more Changing the zoom level To change the zoom level on the View menu click Zoom In to increase the magnification or click Zoom Out decrease the magnification To enter a custom magnification level on the View menu click Zoom Flipping a fax document 180 degrees To flip a fax document 180 degrees on the View menu click Flip Rotating a fax document 90 degrees e To rotate a fax document 90 degrees counter clockwise on the View menu click Rotate Left e To rotate a fax document 90 degrees clockwise on the View menu click Rotate Right Displaying thumbnails Displaying a fax using thumbnails creates a view where the fax pages appear in miniaturized form This often aids rearranging of fax pages in large fax documents To display thumbnail versions of the fax document on the View menu click Thumbnails Using anti aliasing Anti aliasing is a technique used to improve the visual appearance of a fax document To enable anti aliasing on the View menu click Anti aliasing Annotating fax documents The FaxTalk Fax Viewer includes tools to annotate faxes with shapes objects and text You can for example use the annotation tools to write notes on a fax to draw attention to a specific paragraph before forwarding the fax t
95. he Dialing configuration page choose the number of times you want to try to send a fax to a number using the Attempt to dial spinbox in the Retries group 4 Choose the period of time to wait between dialing attempts using the Wait spinbox in the Retries group 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings General program options FaxTalk FaxCenter Pro includes options for notifying you of new faxes by sound or with a message as well as displaying an incoming call notification with Caller ID information if available Displaying the incoming call message when calls are detected You can have an incoming call notification window appear on screen when a call is detected The incoming call notification would display which line the call was detected on and any Caller ID information if available The incoming call notification window would remain displayed until the call was answered or the incoming call is no longer detected To display an incoming call notification 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on General 3 On the General configuration page check Display message when incoming calls are detected 4 Click OK to close FaxTalk FaxCenter Pro Settings Playing a sound when new items are received FaxTalk FaxCenter Pro can automatically play a selected sound file at a specified interval to notify you that you have received ne
96. he Sent Items folder FaxTalk FaxCenter Pro can automatically delete sent faxes saved in the Sent Items folder that are older than a specified number of days This clears the Sent Items folder of old fax transactions no longer needed To enable deleting of sent fax transactions from Sent Items 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Message Management 3 On the Message Management configuration page in the Sent Items group check Automatically delete sent faxes after and select the number of days old a previously sent fax needs to be in order to be automatically deleted from the Sent Items folder 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Automatically deleting entries in the Transaction Log folder FaxTalk FaxCenter Pro can automatically delete transactions listed in the Transaction Log that are older than a specified number of days This clears the Transaction Log of old transaction records that are no longer needed To enable deleting of transaction records from the Transaction Log 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Message Management 3 On the Message Management configuration page in the Transaction Log group check Automatically delete log entries after and select the number of days old a transaction record needs to be in o
97. he ability to view faxes in a folder without having to open the fax directly in the FaxTalk Fax Viewer When you select a fax in a folder with the Preview pane enabled the fax is displayed directly in the Preview Pane window When you enable the Preview Pane you can have the Preview Pane displayed at the bottom of the List View or to the right of the List View To display the Preview Pane in FaxTalk FaxCenter Pro 1 Open the FaxTalk FaxCenter Pro application 2 Click the View menu then click Preview Pane To display the Preview Pane at the bottom of the List View select Bottom To display the Preview Pane to the right of the List View select Right Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 39 To turn off the Preview Pane in FaxTalk FaxCenter Pro 1 Open the FaxTalk FaxCenter Pro application 2 Click the View menu then click Preview Pane and select Off Resizing the Preview Pane When the Preview Pane is displayed in the FaxTalk FaxCenter Pro software you can resize the Preview area for optimal viewing To change the size of the Preview Pane If the Preview Pane is set to display on the bottom of the List View point to the top border of the Preview Pane and when the pointer becomes a double headed arrow drag the border up or down to increase or decrease the size of the Preview Pane If the Preview Pane is set to display to the right of the List View point to the left bor
98. ht 2010 Thought Communications 60 FaxTalk FaxCenter Pro 8 1 Open the Sent Items folder 2 Double click on the sent fax in the List View The FaxTalk Fax Viewer appears with the sent fax displayed Printing a sent fax The most common method for printing a sent fax is directly from the Sent Items folder You can print individual or multiple sent faxes at the same time without having to view the fax To print a sent fax Open the Sent Items folder to display the contents in the List View Select the sent fax in the List View On the File menu click Print The Print dialog appears In the Print box select the desired printer Select other options you want To change printer options click Properties and then select the options you want on the tabs that appear For help on an option click the question mark and then click the option OY Jv opes ug B3 Resending a previously sent fax At some point you many need to resend a previously sent fax to the same recipient or to new recipients For instance the recipient may have lost the fax or the fax was sent to a central fax machine it might have been misdirected To resend a previously sent fax 1 Open the Sent Items folder to display the contents in the List View 2 Select the previously sent fax in the List View 3 Onthe File menu click Resend The Send a Fax appears with the received fax attached to the fax transaction 4 If you want to include
99. ia Home Guy Nordia Email x up X pu P IV Include a coversheet with this Fax standard Fax Coversheet mI Subject FaxTalkis so easy to use and extremely reliable perfect For our office Memo Jennifer Ihave to thank you for telling us about the FaxTalk software This software is so incredibly easy to use and reliable Our business needed a reliable solution For sending and receiving Faxes and FaxTalk is perfect In terms of your last order you will Find your invoice attached to this Fax Thanks again For your business and the great tip regarding the FaxTalk software Regards Jim Figure 5 1 Send a Fax Entering recipients manually When using the Send a Fax to create a fax transaction you can enter the recipient information directly To manually enter fax recipient information in Send a Fax 1 In the Name field enter the name for the recipient if desired This will appear on the coversheet if included 2 In the Company enter the company name for the recipient if desired This will appear on the coversheet if included 3 In the To field enter the fax number or email address of the recipient 4 When finished adding the recipient information click File and then Send to generate the fax transaction Sending a fax to multiple recipients Sending a fax to multiple recipients in Send a Fax is just as easy as sending a fax to a single recipient You can add multiple recipients by manually entering th
100. ications 80 FaxTalk FaxCenter Pro 8 specific time or date select the Schedule this fax to be sent at option on the Fax Wizard Schedule and Send page and enter the desired date and time in the respective fields In the Date field enter the desired date to send the fax or click on the button on the right to open the schedule calendar In the Time field enter the desired time to send the fax or click on the buttons on the right to move the time up or down Scheduling a fax to be held in the Outbox When creating a fax transaction in FaxTalk FaxCenter Pro you can choose to have the fax transaction submitted to the Outbox but put on hold so that the fax transaction does not send This is useful if you are traveling and using a laptop to create fax transactions For example you can create fax transactions on an airplane and put the fax transactions on hold until you are able to connect to a phone line once you get to your hotel To schedule a fax to be held in the Outbox without sending select the want this fax held in the Outbox option on the Fax Wizard Schedule and Send page and click Finish Manually dialing a fax number Normally FaxTalk FaxCenter Pro automatically dials the recipient fax number when it sends the fax for you In some cases you might need to dial the number manually For example you must use manual dialing to send a fax to a machine that is accessed through an operator or voice mail system You can also
101. ick Delete A dialog appears to confirm the deletion 4 Click OK NOTE You cannot delete the Contacts folder Working with external phonebooks FaxTalk FaxCenter Pro includes support for directly accessing contacts from external third party phonebooks and databases This enables you to use contacts stored in supported external phonebooks directly in FaxTalk FaxCenter Pro for sending faxes without the need to import the contacts into a FaxTalk phonebook The external phonebooks will simply appear in the list of available phonebooks to select from in FaxTalk FaxCenter Pro Displaying contacts stored in Windows FaxTalk FaxCenter Pro includes the ability to access contacts stored directly in Windows Contacts can be stored in Windows in either the Windows Address Book or in Windows Contacts depending on the version of Windows you are using The FaxTalk FaxCenter Pro software includes the ability to access contacts stored in either the Windows Address Book or in Windows Contacts This enables you to use either the Windows Address Book or Windows Contacts to store all of your contacts and still be able to use the contact information in FaxTalk FaxCenter Pro for sending faxes You can access the contact information stored in either the Windows Address Book or Windows Contacts for operations in FaxTalk FaxCenter Pro directly without having to import the contacts into a FaxTalk phonebook To display contacts stored in Windows 1 From FaxTalk FaxCente
102. if desired Deleting items Because items in your Inbox consume disk space you should delete items that you no longer need For example you might want to delete received faxes after they have been printed To delete an item from the Inbox 1 Open the Inbox to display the contents in the List View 2 Select the item in the List View 3 On the Edit menu click Delete Marking items as read or unread When items are received in the Inbox they are marked as unread until you have a chance to review them Once you review an item it is marked as read In the List View unread items appear in bold type and read items appear in normal type To mark an item as read or unread 1 Open the Inbox to display the contents in the List View 2 Select the item in the List View 3 On the Edit menu click Mark as Read or Mark as Unread Copyright 2010 Thought Communications 42 FaxTalk FaxCenter Pro 8 Blocking unwanted junk faxes FaxTalk FaxCenter Pro includes the ability to block the reception of unsolicited faxes referred to as junk faxes When junk fax protection is enabled FaxTalk FaxCenter Pro will stop the reception of faxes sent by advertisers based on their CSID information You can quickly add new entries to the Junk Faxes list in FaxTalk FaxCenter Pro directly from the Inbox To add a junk fax CSID to the Junk Faxes list from the Inbox 1 Open the Inbox to display the contents in the List View 2 In
103. in the upper right corner that you can use to display help information about on screen options and components such as buttons and individual fields To view help information for an on screen component click the help button in the upper right corner Switching from WinFax PRO Many users of WinFax PRO switch to FaxTalk FaxCenter Pro for increased reliability and better support under Windows XP as well as support for Windows Vista and Windows 7 FaxTalk FaxCenter Pro has a similar interface to WinFax PRO and many of the operations in FaxTalk FaxCenter Pro are similar to WinFax PRO which will minimize the learning curve in switching to a new program To make switching easier and to aid in the transition from WinFax PRO FaxTalk FaxCenter Pro includes import capabilities for importing existing WinFax PRO phonebooks and WinFax PRO fax files Information for importing WinFax PRO phonebooks can be found under the topic Importing Contacts from WinFax PRO in Chapter 4 and information for importing WinFax PRO fax files can be found under the topic Importing WinFax PRO fax documents in Chapter 4 Copyright 2010 Thought Communications Chapter 2 Installing FaxTalk FaxCenter Pro 3 Chapter 2 Installing FaxTalk FaxCenter Pro FaxTalk FaxCenter Pro s installation is comprised of a few easy to follow steps This chapter walks you through the process from verifying software requirements to beginning the installation program Software re
104. ing all of your contacts and still be able to use the contact information in FaxTalk FaxCenter Pro Displaying Microsoft Outlook contacts FaxTalk FaxCenter Pro includes the ability to access contacts stored in Microsoft Outlook Contacts folders You can access the contact information stored in Microsoft Outlook for operations in FaxTalk FaxCenter Pro directly without having to import the contacts into a FaxTalk phonebook To display contacts stored in Microsoft Outlook 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Microsoft Outlook 3 On the Microsoft Outlook configuration page check Enable Microsoft Outlook support in FaxTalk FaxCenter Pro Select the options for accessing Microsoft Outlook in the Outlook account settings group Check Display Microsoft Outlook contacts in FaxTalk FaxCenter Pro Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Aus NOTE You may have to restart the FaxTalk FaxCenter Pro application in order for Microsoft Outlook contacts to be displayed Forwarding received items to the Microsoft Outlook Inbox FaxTalk FaxCenter Pro can automatically forward received items to your local Microsoft Outlook Inbox folder to create an unified messaging solution where you can access all of your received email and faxes from the Microsoft Outlook Inbox To forward received items to the Microsoft Outlook Inbox 1 From F
105. ion and make sure everything is correct before the fax is submitted to the Outbox to be sent To preview a fax transaction with Send a Fax before sending 1 On the Send a Fax click File and then Preview 2 The fax transaction will appear in the FaxTalk Fax Viewer for your review While previewing the fax you can add annotations and rearrange or delete pages 3 Close the FaxTalk Fax Viewer to finish previewing the fax and return to the Send a Fax to submit the fax transaction for sending 4 Click File and then Send to generate the fax transaction Saving a document as a fax attachment You can use Send a Fax to create fax documents that are stored in the File Cabinet instead of being sent to a recipient This is useful for creating fax documents that are frequently attached to fax transactions Such as sales brochures or datasheets By creating a fax attachment in the File Cabinet you can simply select the pre converted fax document from the File Cabinet each time you need to send the document to a recipient To create a fax attachment in the File Cabinet 1 Open the document using the application that created the document 2 Print the document to the FaxTalk FaxCenter Pro 8 printer 3 In Send a Fax click File and then Save to File Copyright 2010 Thought Communications Chapter 5 Sending Faxes 75 4 Inthe File name box type a name for the file NOTE If the Fax Wizard appears you will need to click
106. is E Indicates the item is a fax document HE Indicates the item is a contact record in a phonebook bii Indicates the item is a group of contacts stored in a phonebook Sorting the List View You can change how the items in the List View are sorted based on any of the columns displayed A small triangle appears on a column header to indicate the current column header selected for the sort order The triangle will point upward to indicate an ascending sort order and downward to indicate a descending sort order Clicking the same column header multiple times switches between ascending and descending sorting To change how items are sorted in a list 1 Click the column header of the column that you wish to use to determine the sort order For instance to sort the contents of the Inbox by date click the Received column header Copyright 2010 Thought Communications 38 FaxTalk FaxCenter Pro 8 Choosing what information to display You can control what information is displayed in the List View by selecting which column headers you want to include in a folder If you want to reduce the amount of information provided with each entry you can choose to remove any unneeded column headers To remove column headers right click on the column header and then click the column header names you want to remove Selecting items You can select items in the List View by clicking on the item In addition you can select multiple i
107. isting WinFax PRO fax document the Date field in the File Cabinet reflects the file s creation date of the imported file and not the actual date of the WinFax PRO The original WinFax date is retained and is stored in the YYYYMMDDHHMM portion of the filename of the imported fax Importing individual WinFax PRO fax documents 1 Open the FaxTalk FaxCenter Pro application 2 On the View menu click Folder List 3 In the Folder List select the File Cabinet folder The import operation will add the imported documents to the current folder open in the File Cabinet 4 Onthe File menu click Import The File Import Wizard will appear File Import Wizard Select import file type Please select the type of file you would like to import FaxTalk Fax File WinFax PRO Log Items Back Cancel Figure 4 20 File Import Wizard 5 Select the WinFax PRO Log Items selection from the list and click Next Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 57 File Import Wizard Select WinFax PRO log Please select the WinFax PRO log folder you would like to import El Messages Outbox Receive Log Send Log Wastebasket Import entire contents of selected Folder 7 Include subfolders in import lt Back cancel Figure 4 21 Select WinFax PRO log 6 Select the WinFax PRO log folder that contains the desired fax document and click Next File Import Wiza
108. item To select nonadjacent items click the first item and then hold down CTRL and click additional items Sending a fax to an email address You can send a fax to an email address just as easily as a fax number To send a fax to an email address instead of a fax number simply enter the desired email address for the recipient in the To field or select a contact s email address entry in a phonebook The subject and memo information entered on a Copyright 2010 Thought Communications 70 FaxTalk FaxCenter Pro 8 coversheet will appear in the subject and body fields of the email respectively Any attached fax documents will be attached to the email as an Adobe PDF file Adding recipients to a phonebook When manually entering recipients in Send a Fax you can also create a new contact record in a phonebook using the information entered in the Fax or Fax Email if email support is enabled Name and Company fields in Send a Fax This provides a quick method for adding a contact to a phonebook directly from Send a Fax while creating a fax transaction To add a contact to a phonebook from Send a Fax 1 Enter the desired recipient information in the Name Company and To fields 2 Select the desired phonebook to add the contact from the list of available phonebooks displayed in Send a Fax 3 On the Phonebook menu click Add to Phonebook 4 A New Contact dialog will appear with the data already entered in the Name C
109. ive Ring support in FaxTalk FaxCenter Pro When using Direct Mode for distinctive ring support in FaxTalk FaxCenter Pro you can configure specific answering settings for each distinctive ring pattern To enable configure answering settings for Distinctive Ring in FaxTalk FaxCenter Pro 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Answer 3 Onthe Answer configuration page check Use Distinctive Ring settings for answering incoming calls instead of the settings above In the configuration list on the left click on the plus sign next to Answer to expand the list In the configuration list on the left under Answer click on Distinctive Ring On the Distinctive Ring configuration page select the desired ring pattern to configure from the Settings for list 7 Setthe desired answering options for the selected distinctive ring pattern 8 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Aus NOTE The answering settings on the Answer configuration page are ignored when using Direct Mode for distinctive ring support You must use the Distinctive Ring configuration page to configure answering options for each distinctive ring pattern Blocking junk faxes using FaxTalk FaxCenter Pro Using fax machines to send unsolicited advertising to fax machines in homes and businesses is just as common as it receiving unsolicited advertising with email
110. k FaxCenter Pro folder system and enables you to be able to drag items from the List View into similar type folders for example contacts from one phonebook to another TIP To briefly display the Folder List to select a folder click the title of the open folder in the Folder Banner To keep the Folder List open click the Push Pin button Copyright 2010 Thought Communications 34 FaxTalk FaxCenter Pro 8 Displaying the Folder List You can either display the Folder List at all times or have it appear briefly allowing you to select a folder and then disappearing e To always have the Folder List available on the View menu click Folder List e To quickly see the Folder List and automatically hide it when you select a folder click the title of the open folder such as Inbox in the Folder Banner To keep the Folder List open click the Push Pin button Expanding folders The Folder List does not typically display all of the folders in FaxTalk FaxCenter Pro it is collapsible and expandable to conserve space in the display A plus sign or a minus sign appears to the left of any folder that has subfolders A plus sign indicates that the folder contains subfolders that are not displayed A minus sign indicates that a folder has been expanded and the subfolders are displayed An highlighted folder indicates the currently selected folder To expand a folder click the plus sign to expand a folder without sele
111. king with received items The Inbox in FaxTalk FaxCenter Pro is the central location for working with received items The Inbox folder displays all received faxes in a single list From the Inbox you can e View and print faxes e Save faxes to the File Cabinet for storage e Forward items to other fax machines or email addresses e View Caller ID information for a call You can also access the Inbox directly from FaxTalk CallControl This provides a quick and easy method for checking for new items in the Inbox without having to open FaxTalk FaxCenter Pro To access the Inbox from FaxTalk CallControl 1 Right click the FaxTalk CallControl icon in the Windows system tray The FaxTalk CallControl menu appears 2 Click Inbox Viewing faxes The most common method for viewing received faxes is directly from the Inbox using the FaxTalk Fax Viewer To view a received fax 1 Open the Inbox to display the contents in the List View 2 Select the received fax in the List View 3 Onthe File menu click View The FaxTalk Fax Viewer appears with the received fax displayed 1 Open the Inbox to display the contents in the List View 2 Double click on the received fax in the List View The FaxTalk Fax Viewer appears with the received fax displayed Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 41 Printing faxes The most common method for printing received faxes is directly
112. lControl icon will only appear in the system tray of the user that first logged into Windows e Printing from an application from any user other than the first user logged into Windows will result in the Fax Wizard Send a Fax appearing in the first user s instance of Windows e Some operations and features are only available to the first user logged into Windows Some functionality may be limited but the software will continue to answer all incoming calls and send any pending faxes regardless of which user is currently accessing windows Windows Service operation FaxTalk FaxCenter Pro operates as a Windows service for answering incoming calls and sending and receiving faxes This enables FaxTalk FaxCenter Pro to always be able to handle sending or receiving operations regardless of whether a user is logged into Windows The FaxTalk FaxCenter Pro service logs on as a local system account and will continue to handle call operations even if there are no users logged into Windows The FaxTalk FaxCenter Pro service can be managed using the Windows Service Console provided with Windows For more information regarding Windows services and the Windows Service Console please refer to your Windows documentation or contact Microsoft Multiple users When you install FaxTalk FaxCenter Pro on a system that has multiple user accounts defined the FaxTalk FaxCenter Pro software is available to all users The FaxTalk FaxCenter Pro program group will appear on
113. le field In the Fax number field enter the desired fax number where the notifications should be sent Click the phonebook button to select a fax number from a phonebook 7 Select the coversheet from the list of available coversheet templates under Use this coversheet when sending a fax notification to be used when generating a fax notification 8 Enter a subject for the fax notification that will appear on the coversheet in the Subject field 9 Select the type of items received from the Perform notification after receiving list that will trigger the fax notification rule to be processed 10 Check Include a copy of received faxes with the notification if you want received faxes to be included when notification is sent Check Mark items as read after notification to have the attached received faxes automatically marked as read in FaxTalk FaxCenter Pro when they are forwarded with the notification 11 Use the Send notification after receiving spinbox to select the number of items that need to be received before the fax notification rule is triggered 12 Click OK to save the changes 13 Click OK to close FaxTalk FaxCenter Pro Settings Creating pager notification rules pager notification rule provides a way to have FaxTalk FaxCenter Pro dial a pager number and send numeric tones to the pager to indicate that new items have been received You can also have the Copyright 2010 Thought Communications 20 FaxTalk FaxCenter
114. line Help Every effort has been made to ensure the accuracy of this information However the information contained herein is subject to change without notice Thought Communications reserves the right to make such changes without prior notice Assumptions This guide assumes you are familiar with the version of Windows you are using This includes an understanding of how to e Use a mouse or other pointing device to click double click drag access right click menus and select information Copyright 2010 Thought Communications FaxTalk FaxCenter Pro 8 e Scroll using scroll bars e Open and close program windows and applications e Navigate through an icon and menu driven application If you are not familiar with these operations or Windows terms such as drop down list icon Ho dialog component or option see your Windows documentation for assistance Using the Online Help The Help Topics dialog provides access to the online help It contains links to information for the most commonly used features and troubleshooting information An index is also provided to help you search for help information based on keywords You can access the Help Topics dialog from any FaxTalk FaxCenter Pro application To open the Help Topics dialog on the Help menu in a FaxTalk FaxCenter Pro application click Help Topics The Help Topics dialog will appear Most FaxTalk FaxCenter Pro dialogs contain a help button
115. llation tasks require administrator privileges to complete successfully and failing to log in with administrator privileges will result in an unsuccessful installation This requirement is only necessary for the installation Once installed FaxTalk FaxCenter Pro will be available to non administrative users who have rights to read and write to the Windows Registry such as Power Users Copyright 2010 Thought Communications FaxTalk FaxCenter Pro 8 Common program settings When you install FaxTalk FaxCenter Pro most of the program settings and configuration options for FaxTalk FaxCenter Pro are shared by all Windows users These settings and options can be modified by any user currently logged on to Windows so long as they have sufficient rights to read and write to the Windows Registry FaxTalk FaxCenter Pro does not differentiate between Windows users and will apply settings to the current user For example if FaxTalk FaxCenter Pro is configured to display a notification when a new item is received the current user regardless of who it is will see the notification message Windows Fast User Switching When Fast User Switching is enabled programs do not shut down when another user logs on to the computer FaxTalk FaxCenter Pro will function with some limitations when the Fast User Switching capability is used e The FaxTalk FaxCenter Pro application can only be open by a single user at any one time e The FaxTalk Cal
116. ls Any supplemental software code provided to you as part of the Support Services shall be considered part of the SOFTWARE PRODUCT and subject to the terms and conditions of this EULA With respect to technical information you provide to Thought Communications as part of the Support Services Thought Communications may use such information for its business purposes including for product support and development Thought Communications will not utilize such technical information in a form that personally identifies you Software Transfer The initial licensee of the SOFTWARE PRODUCT may not transfer this EULA and SOFTWARE Copyright 2010 Thought Communications 94 FaxTalk FaxCenter Pro 8 PRODUCT to anyone else nor may they sell lease loan sublicense assign or otherwise dispose of the EULA and SOFTWARE PRODUCT without the express written consent of Thought Communications which consent may be granted or withheld at Thought Communications sole discretion Termination Without prejudice to any other rights Thought Communications may terminate this EULA if you fail to comply with the terms and conditions of this EULA In such event you must destroy all copies of the SOFTWARE PRODUCT and all of its component parts 3 UPGRADES If the SOFTWARE PRODUCT is labeled as an upgrade you must be properly licensed to use a product identified by Thought Communications as being eligible for the upgrade in order to use the SOFTWA
117. ly in the Inbox There are 4 items currently in the Outbox Activity Receiving fax Hangup Name Jack Cunningway A Number 555 1212 Answer Novy Remote ID Happy FaxT alk User Page 1 Speed 14400 bps Connect Time 00 00 12 Figure 4 28 FaxTalk Status Display Thumbnail Button You can also display a miniature representation of fax pages while they are being sent or received by clicking the Thumbnail button The FaxTalk Status screen expands to show a thumbnail window on the right side to display the transmitted fax page gt FaxTalk Status Receiving fax There are 8 new items currently in the Inbox There are 4 items currently in the Outbox Activity Receiving fax Hangup Name Jack Cunningway Number 555 1212 Answer Now Remote ID 4 Happy FaxTalk User Page 1 Speed 14400 bps Connect Time 00 00 12 FACSIMILE El ES Figure 4 29 FaxTalk Status with Thumbnail Copyright O 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 65 You can access the FaxTalk Status screen from FaxTalk CallControl s right click menu To view program status 1 Right click the FaxTalk CallControl icon in the Windows system tray The FaxTalk CallControl menu appears 2 Click FaxTalk Status Answering calls with FaxTalk CallControl If you want FaxTalk FaxCenter Pro to answer an incoming call and you have automatic answering disabled or you just want to ans
118. n Log Figure 4 4 FaxTalk FaxCenter Pro Shortcut Bar You can choose to not have the Shortcut Bar displayed in FaxTalk FaxCenter Pro To disable the Shortcut Bar on the View menu remove the checkmark next to Shortcut Bar to disable Copyright O 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 33 Creating shortcuts You can create custom shortcuts to folders in FaxTalk FaxCenter Pro using the User Shortcuts group or any other groups you create Once a shortcut is created clicking the shortcut icon will immediately open the folder associated to the shortcut To create a new shortcut 1 On the Shortcut Bar click the group you want to add the shortcut to 2 Right click the background of the group where you want to add the shortcut and then click Add to Shortcut Bar on the right click menu 3 Choose the folder you want to add to the Shortcut Bar NOTE You cannot add a shortcut to the FaxTalk group Moving shortcuts You can rearrange the order in which the shortcuts are displayed in the User Shortcuts group or any other groups you create To move a shortcut drag the shortcut you want to a new location on the Shortcut Bar Use the marker that appears to position the shortcut where you want it NOTE If you want to drag the shortcut to a group that isn t open on the Shortcut Bar hold the pointer on the group name you want to open Deleting shortcuts If you want to remove a shortc
119. ng a confirmation of a received fax You can have a confirmation page of a received fax automatically printed when the fax is successfully received The confirmation page includes an image of the first page of the received fax as well as transaction details that can be used for record keeping To automatically print a confirmation page of a received fax 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on New Item Events 3 On the New Item Events configuration page check Print confirmation page after receiving fax using Select the desired printer from the list of available printers 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Automatically printing a confirmation of a sent fax You can configure FaxTalk FaxCenter Pro to automatically print a sent fax confirmation to a selected printer once a fax is successfully sent The confirmation page includes an image of the first page of the sent fax as well as transaction details that can be used for record keeping To automatically print a sent fax confirmation 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Fax On the Fax configuration page check Print confirmation page after sending fax using Select the desired printer from the list of available printers Click OK to save the changes and close FaxTalk FaxCenter
120. ngs Starting FaxTalk FaxCenter Pro Settings The FaxTalk FaxCenter Pro Settings can be accessed from several different locations To access the FaxTalk FaxCenter Pro Settings e From FaxTalk FaxCenter Pro Click on the Tools menu and click Options e From FaxTalk CallControl Right click the FaxTalk CallControl icon in the Windows system tray and when the FaxTalk CallControl menu appears click Options Copyright 2010 Thought Communications FaxTalk FaxCenter Pro 8 Configuring answering options There are several different ways FaxTalk FaxCenter Pro can be configured to answer calls based on your individual needs In addition to standard answering options FaxTalk FaxCenter Pro also includes the ability to answer calls based on a specific schedule or answer calls based on distinctive ring Changing the number of rings to answer You can choose the number of rings FaxTalk FaxCenter Pro should wait before answering an incoming call when the Automatically answer incoming calls option is enabled To set the number of rings to answer 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Answer 3 On the Answer configuration page make sure the option Answer calls using the following settings is selected Choose the number of rings to answer calls in the Answer calls after box 5 Click OK to save the changes and close FaxTalk FaxCenter Pro
121. nications 86 FaxTalk FaxCenter Pro 8 Changing color settings You can change the colors used for lines and fills when working with annotation objects You can also set the default line width used when drawing shapes To change an annotation object s border color 1 Click the annotation object and on the Format menu point to Line Color 2 Click the desired color To change the annotation object s fill color 1 Click the annotation object and on the Format menu point to Fill 2 Click the desired color Saving annotations to a fax document When you add annotations to a fax the annotations are saved as a separate layer for your own reference You can combine Merge the layer with the original fax image so that when you forward the fax the recipient receives both the original fax and your annotations To merge annotations made to a fax on the File menu click Merge Discarding changes made to a fax document You can discard changes made to a fax document before the file has been saved by clicking Revert on the File menu This will return the fax document to the last saved version Scanning images The FaxTalk Fax Viewer supports the use of a scanner for importing images into a fax document For best results scan documents in black and white or line art mode at a resolution of 200 dpi or higher Scanning images into a fax document The FaxTalk Fax Viewer supports creating fax documents by scanning ha
122. nter Pro software as it is used on a daily basis With the message management option you can automatically save or delete received items from the Inbox based on the age of the items For example to reduce the size of the Inbox you can choose to have all received items that are older than 15 days deleted automatically FaxTalk FaxCenter Pro provides message management options for the Inbox Sent Items and Transaction Log folders Automatically saving Inbox items FaxTalk FaxCenter Pro can automatically save received items in the Inbox that are older than a specified number of days to a folder such as the File Cabinet This clears the Inbox folder of old faxes while still providing a way to reference the items if needed To enable archiving of items in the Inbox older than a defined period 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 Inthe configuration list on the left click on Message Management 3 On the Message Management configuration page in the Inbox group check Perform the following operation after and select the number of days old an item needs to be in order to remove the item from the Inbox and save it to a folder 4 Select Automatically archive items to a specified folder 5 Click Setup 6 Select the desired folder to archive the items 7 Check Only archive items that are marked as read to only have read items included in the archive process Items that are marked as read would be ignored r
123. o another person When you add annotations to a fax the annotations are saved as a separate layer for your own reference You can combine Merge the layer with the original fax image so that when you forward the fax the recipient receives both the original fax and your annotations NOTE To use the annotation tools you must first enable the annotation layer Using the annotation tools The FaxTalk Fax Viewer includes various drawing tools for annotating or marking up a fax The tools include functions for drawing lines with and without arrows freehand drawing rectangles ovals and polygons You can also control the fill color object color and line width used by the annotation tools Copyright 2010 Thought Communications Chapter 7 Using the FaxTalk Fax Viewer 85 Enabling the annotation layer The annotation layer includes all of the annotation objects applied to a fax document The layer is separate for the fax document and can be hidden when you need to view the original fax document Annotation objects stay in the annotation layer until the layer is merged with the fax document using the Merge command on the File menu Once a layer is merged with the fax document it is permanent Inserting text objects You can insert text onto a fax page This can be useful for making notes or comments on a fax document To insert a text object 1 On the Insert menu click Text 2 Click at the desired starting point an
124. o provides you with comprehensive information regarding the operation of the software in the form of online help You can access the online help in two ways Help Topics Selecting Help Topics from the Help menu will display the contents of the online help Help Topics contains information and instructions on how to use FaxTalk FaxCenter Pro and its related programs You will also find an index of keywords and a search function for locating information in the online help Context sensitive Help You can access information on specific items in a dialog by using the help button in the upper right corner it looks like a little question mark Contacting Technical Support If you don t find an answer to your technical question in the Online Help or on the web please contact our Technical Support department Thought Communications provides 180 days of complementary installation support by email from the date of purchase to all registered users of FaxTalk FaxCenter Pro To contact technical support you will need to use the web based problem report submission form found in the support section for FaxTalk FaxCenter Pro on our web site at http Avww faxtalk com support ftfcp 8 index htm When submitting a problem report to technical support please be sure to provide e Acomplete description of the problem you are having including the steps to reproduce it e Exact wording of any messages displayed when the problem occurs e Any steps taken to produ
125. om multiple applications simply print each of the documents to the FaxTalk FaxCenter Pro printer driver while the Send a Fax is displayed and each document will be attached to the fax transaction in the order it was printed 6 Click Send when you are ready to send the fax Using the Send a Fax The Send a Fax is the preferred method for sending faxes since it includes advanced fax options not found in the Fax Wizard The Send a Fax includes options for entering one or more recipients either manually or from the phonebook creating coverpages attaching files and setting scheduling options You can send a fax by simply entering the fax number and clicking Send The Send a Fax also includes the ability to print a document into a fax document for storage in the File Cabinet for use as a fax attachment Entering recipients The top portion of the Send a Fax includes fields for recipient information and access to the phonebooks available in FaxTalk FaxCenter Pro Copyright 2010 Thought Communications Chapter 5 Sending Faxes 67 fy Send a Fax Al E File Edit Recipient Phonebook Options Help d send ll 25 C3 Find Contacts Name Jennifer Smith gt kotas e Company North American BigCo Name Amy Smithford Business To 555 1212 Amy Smithford Home Amy Smithford Email Name To Fred Applehond Business Fred Applehond Home Fred Applehond Email Guy Nordia Business Guy Nord
126. ompany and To fields from Send a Fax 5 Enter any additional information desired for the contact and click OK NOTE You do not need to enter information in the Name Company or To fields in Send a Fax to create a contact in a phonebook The information entered in the Name Company and To fields will be automatically transferred to the New Contact dialog when creating a new contact Using coversheets You can attach a coversheet to a fax transaction or send just a coversheet for situations where you only need to send a quick note to provide the recipient with details regarding the contents of the fax A coversheet provides the recipient with details regarding the nature of the fax The bottom portion of Send a Fax enables the attachment of a coversheet to a fax transaction To attach a coversheet to a fax transaction in Send a Fax 1 On Send a Fax click Include a coversheet with this fax 2 Select the desired coversheet template from the list 3 In the Subject field enter a subject for the fax transaction 4 In the Memo field enter any notes or information you want to pass along to the recipient Attachments Clicking the Attach Files button on Send a Fax opens the Attachments dialog The Attachments dialog allows you to attach documents to be included in the fax transaction You can attach any type of document that has a print association with an application in Windows and FaxTalk FaxCenter Pro will handle the conversion of the
127. omputer use as specified above Reservation of Rights All rights not expressly granted are reserved by Thought Communications Inc 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS Not for Resale Software If the SOFTWARE PRODUCT is labeled Not For Resale or NFR then notwithstanding other sections of this EULA your use of the SOFTWARE PRODUCT is limited to use for demonstration test or evaluation purposes and you may not resell or otherwise transfer for value the SOFTWARE PRODUCT Limitations on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble the SOFTWARE PRODUCT except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation Separation of Components The SOFTWARE PRODUCT is licensed as a single product Its component parts may not be separated for use on more than one COMPUTER Trademarks This EULA does not grant you any rights in connection with any trademarks or service marks of Thought Communications Inc Rental You may not rent lease or lend the SOFTWARE PRODUCT Support Services Thought Communications may provide you with support services related to the SOFTWARE PRODUCT Support Services Use of Support Services is governed by the Thought Communications policies and programs described in the user manual in online documentation and or in other Thought Communications provided materia
128. operating in a standalone mode the FaxTalk FaxCenter Pro software offers all Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 25 of the features and capabilities of the software based on the capabilities of your modem hardware All incoming and outgoing transactions are handled using the modem installed in the local computer When operating as a client connected to a FaxTalk fax server FaxTalk FaxCenter Pro provides the ability to create fax transactions on a network based computer and have the fax sent using a FaxTalk network fax server instead of the local computer The local computer will not send any faxes using the modem installed in the local computer To switch between standalone or network fax client mode 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Network Fax 3 On the Network Fax configuration page check the Enable network fax client mode setting if you want FaxTalk FaxCenter Pro to operate as a client connected to a FaxTalk fax server Disable this setting if you want FaxTalk FaxCenter Pro to operate as a standalone fax application Click OK to save the changes and close FaxTalk FaxCenter Pro Settings 5 Restart the computer Message Management options FaxTalk FaxCenter Pro includes message management options to help manage the storage of files and information generated by the FaxTalk FaxCe
129. opy of a received item to a folder You can have FaxTalk FaxCenter Pro automatically save a copy of the file from a received item to a folder This can provide a way to access received items using Windows Explorer without requiring the FaxTalk FaxCenter Pro software To automatically save a copy of the file associated with a received item to a folder 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on New Item Events 3 On the New Item Events configuration page check Automatically save a copy of received items to a folder Click Setup to configure the settings for the option 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Entering user information FaxTalk FaxCenter Pro uses the user information entered on the User configuration page to fill in fields on coversheets when sending faxes It is a good idea to fill in the information requested on the User configuration page in order for the coversheets to be properly filled in with correct information To enter user information 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on User 3 On the User configuration page fill in the available fields 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Email options The email capabilities in FaxTalk FaxCenter Pro provide you with the ability to
130. or Microsoft Outlook contacts to be displayed Storing and managing items The File Cabinet is used to store and manage faxes You can create additional folders that will appear under the File Cabinet folder From the File Cabinet folder you can e View and print faxes e Move items between folders e Attach fax documents to fax transactions Creating fax attachments Fax attachments are documents stored in the File Cabinet that are frequently attached to scheduled faxes such as brochures or order forms Once you create a fax attachment you can easily include it with a fax transaction Fax attachments can be created directly in the File Cabinet or in the Send a Fax To create a fax attachment 1 Open the File Cabinet folder where you wish to store the attachment 2 On the File menu point to New and then click Attachment The Create Attachment dialog appears Create Attachment EE Name Sales Materials for XR2938 Advanced Wave System Included files Current XA 2938 Advanced Wave System Promotic 3 List of 4 2338 Advanced Wave System Dealers El Sales Brochure for XA 2938 Advanced Wave Syste A Technical Data for 482838 Advanced Wave Syst B xR 2938 Advanced Wave System Price List Hem OVE OK gt Cancel Figure 4 19 Create Attachment 3 In the Name box enter a name for the fax attachment 4 Click Add to select the documents to include when creating the attachment Copyright 2010 Though
131. or receiving faxes The status window provides detailed information regarding the fax transaction as well as optionally displaying a thumbnail image of the fax as it is being transmitted To display status with fax transactions 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on General 3 On the General configuration page check Display status window when sending or receiving faxes 4 Click OK to close FaxTalk FaxCenter Pro Settings Automatically printing received faxes You can configure FaxTalk FaxCenter Pro to automatically print received faxes to a selected printer This option gives FaxTalk FaxCenter Pro the ability to print received faxes to a printer much like a standard fax machine where a printed version of the received fax is ready and waiting for you to review without having to access the software To automatically print received faxes 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on New Item Events On the New Item Events configuration page check Automatically print received faxes Click Setup to select the desired printer from the list of available printers Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Uu dp 00 Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 15 Automatically printi
132. otification rule has to be an active rule Active rules appear in the Assigned rules list in bold To activate a notification rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification 3 On the Notification configuration page select the desired notification rule in the Assigned rules list 4 Click Activate to make the selected rule active FaxTalk FaxCenter Pro will now process this rule when new items are received 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Disabling a notification rule You can disable a notification rule to prevent FaxTalk FaxCenter Pro from processing the notification rule when new items are received This allows you to temporarily disable a notification rule without having to delete the rule from the Assigned rules list This is useful for situations where you may not want the notification rule processed such as if you are going on vacation To disable the processing of a notification rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification Copyright 2010 Thought Communications 24 FaxTalk FaxCenter Pro 8 3 On the Notification configuration page select the desired notification rule in the Assigned rules list Click Disable to prevent the notification rule from being processed
133. ou are traveling and using a laptop to create fax transactions For example you can create fax transactions on an airplane and put the fax transactions on hold until you are able to connect to a phone line once you get to your hotel To schedule a fax transaction on hold in Send a Fax 1 On Send a Fax click Options and then Schedule Fax Select I want this fax held in the Outbox Click OK to return to Send a Fax Click File and then Send to generate the fax transaction The status for the fax transaction in the Outbox will read On Hold UD CE Uu Manually dialing a fax number when sending a fax When creating a fax transaction in FaxTalk FaxCenter Pro you can choose manually dial the fax number to send the fax transaction This is useful when you want to send a fax to a number that requires navigation such as a phone system or where you want to send a fax to a person after talking to them on the same call To create a fax transaction in Send a Fax to be manually dialed 1 On Send a Fax click Options and then Schedule Fax 2 Select I want to manually dial the fax number 3 Click OK to return to Send a Fax Copyright 2010 Thought Communications 74 FaxTalk FaxCenter Pro 8 Click File and then Send to generate the fax transaction You will be prompted to dial the number using you telephone Once a fax machine on the other end of the call answers click OK to start transmitting the fax Hang up the
134. ou can set the modem speaker volume when sending or receiving faxes You can also choose when the speaker is active To set the speaker volume From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Modem On the Modem configuration page select the modem listed Click Properties On the General tab select the desired speaker volume from the Speaker volume list Select when the speaker should be active from the Enable modem speaker list Click OK to close the Modem Settings dialog Click OK to save the changes and close FaxTalk FaxCenter Pro Settings O9 wb IES GN Using FaxTalk Direct Mode for Caller ID In general Windows TAPI provides Caller ID features for fax software such as FaxTalk FaxCenter Pro but some modems do not support supplying Caller ID using Windows TAPI In addition some versions of Windows don t provide Caller ID support at all Using the Direct Mode option provided in FaxTalk FaxCenter Pro to provide Caller ID allows for more complete support for this feature regardless of the modem or version of Windows used To enable Direct Mode for Caller ID support From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Modem On the Modem configuration page select the modem listed Click Properties Click on the Direct Mode tab on the Modem Settings dialog Check Use Direct Mode for modem
135. provide a list of FaxTalk phonebook fields that can be mapped to the data field Select the FaxTalk phonebook field from the list and click OK 6 Click Finish when ready to import the file NOTE Due to the way the WinFax PRO software was designed the import capability in FaxTalk FaxCenter Pro requires that the WinFax PRO software be installed on the machine in order to perform the import operations Creating a new phonebook FaxTalk FaxCenter Pro includes a single phonebook called Contacts by default Since a phonebook can hold thousands of contact records this should be sufficient for most users If a single phonebook does not meet your needs you can create additional phonebooks as needed To create a phonebook 1 Open the Contacts folder 2 Onthe File menu point to New and then click Phonebook The Create New Phonebook dialog appears Create New Phonebook EE Name Personal cancel Figure 4 18 Create New Phonebook 3 Inthe Name box type a new name for the phonebook 4 Click OK Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 53 Deleting a phonebook If you no longer need a phonebook you can permanently delete it in FaxTalk FaxCenter Pro Deleting a phonebook also deletes all of the contact records contained in the phonebook To delete a phonebook 1 Open the Folder List 2 Select the phonebook under the Contacts folder 3 On the Edit menu cl
136. quirements Your system must meet these minimum requirements to install and operate FaxTalk FaxCenter Pro Hardware Software Requirement Processor Intel or AMD Pentium compatible processor running at 500mhz or higher Operating System Windows 2000 Professional Windows XP Windows XP Professional x64 Edition Windows Vista 32 bit and 64 bit or Windows 7 32 bit and 64 bit Memory 256 MB of RAM Hard Disk 15 MB for installation Additional space needed for faxes CD ROM A Windows compatible CD ROM drive if installing from CD ROM Mouse A Windows compatible mouse or pointing device Modem For fax operations a Class 1 Class 1 0 Class 2 Class 2 0 or Class 2 1 fax modem Video A Windows compatible VGA graphics display capable of 1024x768 resolution 256 colors Printer To print faxes and other information a Windows compatible printer that supports printing bitmap graphics Read the README TXT file The README TXT file lists any changes to the FaxTalk FaxCenter Pro documentation since this User Guide was produced You should review the README TXT file before you use the FaxTalk FaxCenter Pro software The README TXT file can be accessed from the FaxTalk FaxCenter Pro program group Windows 2000 XP considerations When installing FaxTalk FaxCenter Pro you must be logged in as an Administrator or logged in with an account that has administrator privileges before beginning the installation of FaxTalk FaxCenter Pro Some insta
137. r Pro click on the Tools menu and click Options 2 In the configuration list on the left click Phonebook 3 On the Phonebook configuration page check Display contacts stored in Windows 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE You may have to restart the FaxTalk FaxCenter Pro application in order for the contacts stored in Windows to appear in the FaxTalk software Displaying contacts from Microsoft Outlook FaxTalk FaxCenter Pro includes the ability to access contacts stored in Microsoft Outlook contacts folders You can access the contact information stored in Microsoft Outlook for operations in FaxTalk FaxCenter Pro directly without having to import the contacts into a FaxTalk phonebook To display contacts stored in Microsoft Outlook 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Microsoft Outlook 3 On the Microsoft Outlook configuration page check Enable Microsoft Outlook support in FaxTalk FaxCenter Pro 4 Select the options for accessing Microsoft Outlook in the Outlook account settings group box Copyright 2010 Thought Communications 54 FaxTalk FaxCenter Pro 8 5 Check Display Microsoft Outlook contacts in FaxTalk FaxCenter Pro 6 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE You may have to restart the FaxTalk FaxCenter Pro application in order f
138. ransmit a CSID Many unsolicited faxes are still sent from machines that do not have a CSID in violation of Federal law FaxTalk FaxCenter Pro s junk fax protection also includes the option to prevent reception of faxes from fax machines that do not have a CSID Adding a fax to the Junk Fax list from the Inbox You can quickly add new entries to the Junk Faxes list in FaxTalk FaxCenter Pro directly from the Inbox To add a junk fax CSID to the Junk Faxes list from the Inbox 1 Open the FaxTalk FaxCenter Pro application 2 Click the Inbox shortcut on the Shortcut Bar 3 Select the received junk fax transaction s you want to block in the future 4 On the File menu click Add to Junk Fax Configuring fax options Before sending faxes with FaxTalk FaxCenter Pro you should configure the fax number fax CSID and callback number information that is transmitted to a receiving fax machine identifying you as the sender when you send faxes You might want to configure other fax options as well to tailor the FaxTalk FaxCenter Pro to your needs Automatically including a coversheet when sending faxes FaxTalk FaxCenter Pro includes several coversheets for you to use when you send faxes You can choose the have a coversheet automatically included with every fax you send from FaxTalk FaxCenter Pro If you enable this option you can still choose to not include a coversheet when you are using the Fax Wizard or Send a Fax to create a fax transaction
139. rd Select WinFax PRO log entries Please select the WinFax PRO log entries you would like to Import Name Company Date Subject Number Symantec 2 2 2003 Welcome 1 555 4 WINFAX lt Back Cancel Figure 4 22 Select WinFax PRO log entries 7 Select the desired WinFax PRO fax document from the list of fax documents found in the selected WinFax PRO log folder and click Finish Copyright 2010 Thought Communications 58 FaxTalk FaxCenter Pro 8 Importing entire WinFax PRO log folders 1 Open the FaxTalk FaxCenter Pro application 2 Onthe View menu click Folder List 3 In the Folder List select the File Cabinet folder The import operation will add the imported documents to the current folder open in the File Cabinet 4 Onthe File menu click Import The File Import Wizard will appear File Import Wizard Select import file type Please select the type of File you would like to import WinFax PRO Log Items Back Cancel Figure 4 23 File Import Wizard 5 Select the WinFax PRO Log Items selection from the list and click Next Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 59 File Import Wizard Select WinFax PRO log Please select the WinFax PRO log folder you would like to import Messages Outbox Receive Log Send Log Wastebasket JV Import entire contents of selected Folder JV Inclu
140. rd copy documents or images using a scanner To scan a document 1 On the File menu click Scan 2 Follow the instructions found on the scanning software to begin the scan The scanner settings should be set to black and white or line art mode at a resolution of 200 dpi or higher Copyright 2010 Thought Communications Chapter 8 Creating and Managing Coversheets 87 Chapter 8 Creating and Managing Coversheets Coversheets are used when sending faxes and are similar in concept to an envelope A coversheet identifies the sender and provides addressing information so the fax can be routed to the correct recipient A coversheet can appear in just about any form and the FaxTalk Coversheet Designer gives you the tools to create custom coversheet templates for use when sending faxes from FaxTalk FaxCenter Pro Generally a coversheet contains at the minimum information regarding who sent the fax who the recipient of the fax is the date and time of the fax the total number of pages in the fax and how to contact the sender in case the fax was incorrectly transmitted El Coversheet Designer Oh Great Another Annoying Fax File Edit View Insert Format Tools Layout Help osuna BJ q 4 00 o a a3 ls sal 7 Oh great Another one of those annoying computer generated faxes For Help press F1 Pagi of 7 Figure 8 1 FaxTalk Coversheet Designer FaxTalk FaxCenter Pro ships with a selection o
141. rder to be automatically deleted from the Transaction Log Check the types of transaction records you wish to delete 5 f you want to export the records in the Transaction Log to a text file before deleting specific transaction records check Before deleting entries export log to and enter a name for the export file 6 If you want to print a copy of the Transaction Log to a printer before deleting specific transaction records check Before deleting entries print the log to and select a printer from the list of available printers Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 27 7 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Enabling Microsoft Outlook support Microsoft Outlook is an incredible information management tool that provides a sophisticated centralized location for storing contact information Microsoft Outlook provides powerful tools for managing contacts and creating groups of contacts for sending faxes or email FaxTalk FaxCenter Pro has the ability to access the Microsoft Outlook Contacts folders directly to utilize the contact information for tasks such as sending faxes to fax numbers and email addresses When support for Microsoft Outlook is enabled in FaxTalk FaxCenter Pro the Microsoft Outlook Contacts folders are displayed in FaxTalk FaxCenter Pro everywhere phonebooks are displayed This enables you to use Microsoft Outlook for stor
142. reno da t etes 84 Rotating a fax document 90 degrees ssssssssssssssssseeeeeeeeee eene 84 Displayirig thumbnails 22 e ee eta ERR D 84 Using atrio tte pe reget 84 Annotating fax documents s ooi erento te und gc amat tds 84 USING th amp amnotatlon e sce De 84 Enabling the annotation layer ssssssssssssssssseeeeeee eene nene nnn 85 Inserting text Objects a et op e ee edam a e edere xa e n e Een 85 ChaBdind Text sertis dieta cde nin edes AA faster db dadas 85 Inserting graphic images um A Re pe eR ee e a 85 Highlighting objecto e t oe eene e pe m e I a Mie cedars etre reds 85 CHANGING tolo settings eee et red dendi idad 86 Saving annotations to a fax document sssssssssssssssseeeeeeeeeeeeeneeeneene nennen 86 Discarding changes made to a fax document sssssssssssssseeeeenennns 86 Scannirid Ifridges 4 rn ed eee c e e Pare es er Pha e ee ete ee prd t re ona rue d 86 Scanning images into a fax document ssssssssssssssssseeeeeneeeneeeee eene 86 Chapter 8 Creating and Managing Coversheets 87 Starting the FaxTalk Coversheet Designer sssssssssssssssseeee eene eene 87 Working with the Toolbar A ine eto ei bete des 88 Working with coyersheets atat p em ne M t mene da 88 Creating a coversheet template ssssssssssssssssssseeeeeeeeeee ener 89 Printing a coversheet template oooocccocococccccoocccocooononccnononononnononononononnnnonnnnnnnnononenonenonnnnnnoninnnoss
143. ro uses the selected email client to actually send the generated email messages Please refer to the documentation for your email client regarding configuration of the email client for sending email You may need to have the email client running in the background for email messages to be sent Selecting the attachment file format for faxes send by email When sending fax documents to email addresses you can choose to have FaxTalk FaxCenter Pro convert the fax documents into Adobe Acrobat PDF or TIF formatted files for easier access The Adobe Acrobat Reader used for viewing Adobe Acrobat PDF files is free from Adobe and is commonly installed by default on most new machines To select the file format to be used when attaching faxes to an email 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Email 3 On the Email configuration page select the desired file format for converting documents sent by email from the When sending faxes by email use list 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Using notification rules FaxTalk FaxCenter Pro includes support for notification rules that can notify by fax pager or email when new items are received You can configure multiple notification rules to suit your needs For example you may choose to create a fax notification rule to have received faxes forwarded to a fax machine and an email notifi
144. s is unwilling to license the SOFTWARE PRODUCT to you In such event you may not use or copy the SOFTWARE PRODUCT SOFTWARE PRODUCT LICENSE The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The SOFTWARE PRODUCT is licensed not sold 1 GRANT OF LICENSE This EULA grants you the following rights Applications Software You may install use access display run or otherwise interact with RUN one copy of the SOFTWARE PRODUCT or any prior version for the same operating system on a single computer workstation terminal handheld PC pager smart phone or other digital electronic device COMPUTER Storage Network Use You may also store or install a copy of the SOFTWARE PRODUCT on a storage device such as a network server used only to RUN the SOFTWARE PRODUCT on your other COMPUTERS over an internal network however you must acquire and dedicate a license for each separate COMPUTER on which the SOFTWARE PRODUCT is RUN from the storage device A license for the SOFTWARE PRODUCT may not be shared or used concurrently on different COMPUTERS License Pack If this package is a FaxTalk License Pack you may RUN additional copies of the computer software portion of the SOFTWARE PRODUCT up to the number of copies specified above as Licensed Copies You are also entitled to make a corresponding number of secondary copies for portable c
145. save the changes and close FaxTalk FaxCenter Pro Settings Setting the priority of an answer schedule rule Answer schedule rules are processed in order from top to bottom in the list If two or more answer schedule rules conflict the higher priority rule will be used To change the priority of an answer schedule rule 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Answer 3 On the Answer configuration page click Setup to the right of the Answer calls based on a schedule option to open the Answer Schedule Manager 4 Select the answer schedule rule you wish to change priority in he list of rules in the Answer Schedule Manager 5 Click the Move up button on the Answer Schedule Manager toolbar to increase the priority of the selected answer schedule rule or the Move down button to decrease the priority of the selected answer schedule rule 6 Close the Answer Schedule Manager by clicking on the X in the upper right hand corner 7 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Setting a hotkey for automatically answering incoming calls You can assign a custom hotkey combination that will immediately answer an incoming call from anywhere in Windows To assign a hotkey combination to launch immediately answer an incoming call 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the
146. sending and receiving faxes FaxTalk FaxCenter Pro includes tools to modify and create fax documents and coversheets to fit your needs The FaxTalk FaxCenter Pro 8 Program Group When you install FaxTalk FaxCenter Pro the installation program creates a FaxTalk FaxCenter Pro program group in Windows and adds the following items to the program group folder Icon Program pz FaxTalk Backup FaxTalk Backup provides a convenient way to backup your FaxTalk m FaxCenter Pro data You can use FaxTalk Backup to backup all of your faxes voice messages program settings contacts mailbox configuration etc Are FaxTalk FaxCenter Pro FaxTalk FaxCenter Pro is the main application you use for Eo managing all your voice messages sent and received faxes contacts and phonebooks E FaxTalk FaxCenter Pro User Guide This is a shortcut to the FaxTalk FaxCenter Pro User Adobe Guide The FaxTalk FaxCenter Pro User Guide provides additional information regarding the use and operation of the FaxTalk FaxCenter Pro software The User Guide is in Adobe Acrobat PDF format LL Readme This is a shortcut to the README TXT file included with FaxTalk FaxCenter Pro The README TXT file contains important last minute information regarding FaxTalk FaxCenter Pro About this guide This user guide describes how to use the most popular features of the FaxTalk FaxCenter Pro software For a more complete set of information and instructions refer to the On
147. separator and the fax CSID information For example a filename of 199903121900 THOUGHTCOMM 555 1212 A Happy FaxTalk User indicates that the item was received on 12 03 1999 at 7 00pm from Caller ID name THOUGHTCOMM Caller ID number 555 1212 and a fax machine with a CSID of A Happy FaxTalk User This column displays the date and time when the item was stored in the folder The Sent Items folder displays the following information Name Number Company Subject Date Pages Line Submitted By This column displays the name of the recipient for the sent fax This column displays the fax number used when the fax was sent This column displays the company name of the recipient for the sent fax This column displays the text entered in the subject line of the coversheet included in the sent fax This column displays the date and time when the fax transaction was sent This column displays the total number of pages contained in the sent fax This column displays the line that sent the item This column displays the name of the computer that originally submitted the sent fax Transaction Log folder The Transaction Log folder displays the following information Name If the transaction was a received item this column displays the name of the caller Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 37 based on Caller ID information provided to the software If the Caller I
148. sh the removal of the software Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 7 Chapter 3 Configuring FaxTalk FaxCenter Pro FaxTalk FaxCenter Pro is designed to be extremely flexible and easy to configure and includes extensive options for configuring the software to fit your needs Before you begin using FaxTalk FaxCenter Pro it may be a good idea to review the options in FaxTalk FaxCenter Pro to configure the software to operate as needed To make the numerous configuration options easier to understand the settings are separated into individual pages based on their purpose The software also includes context sensitive help to provide more detailed information regarding each of the configuration options available in FaxTalk FaxCenter Pro amp FaxTalk FaxCenter Pro Settings 21 xj r Application settings E Answer v Store a copy of sent faxes in the Sent Items Folder New Item Events Fax Detect incoming calls even if answering is disabled User Modem Enable alternate scanning method Select Scanner Dialing Notification Use the Windows short date Format when displaying dates Message Management Phonebook Email r Status settings Microsoft Outlook IV Display status window when sending or receiving faxes Network Fax Junk Faxes IV Display message when incoming calls are detected Cancel Apply Figure 3 1 FaxTalk FaxCenter Pro Setti
149. t 2010 Thought Communications 78 FaxTalk FaxCenter Pro 8 To include a coversheet with the fax transaction make sure the Attach a coversheet to this fax option is checked You can select a coversheet template from the list of available templates When you are finished entering the coversheet information click Next to continue to the next step in the Fax Wizard Using a coversheet to send a quick note You can send a quick fax by just using a coversheet and not including any other documents in the fax transaction The coversheet includes a memo section to use for quick notes or a brief message Adding files to a fax transaction The preferred method for including documents with a fax transaction is to print the document to the FaxTalk FaxCenter Pro 8 printer driver You can also directly attach files to a fax transaction from the Fax Wizard and FaxTalk FaxCenter Pro will add these files to the fax transaction The Attach Documents page of the Fax Wizard is used to add additional files to the fax Fax Wizard Step 3 IF you want to attach additional files to this fax Attach Documents transaction click the Attach Files button to select the files you want to include Attach Files If you want to attach scanned documents to this fax transaction click the Scan button to launch scanning software provided with your scanner Scan Total number of pages included in this fax 1 lt Back Cancel
150. t you want to remap and then click Change Mapping Change Mapping xi When importing the text field Fax Number Map the data to phonebook field Business Fax cmd Figure 4 13 Change Mapping The Change Mapping dialog will show the data field you initially selected in the Import Field column and provide a list of FaxTalk phonebook fields that can be mapped to the data field Select the FaxTalk phonebook field from the list and click OK 6 Click Finish when ready to import the file Importing contacts from WinFax PRO FaxTalk FaxCenter Pro includes the ability to import contacts directly from WinFax PRO phonebooks into FaxTalk FaxCenter Pro phonebooks To import contacts from a WinFax PRO phonebook into a FaxTalk phonebook 1 Open the Contacts folder or the desired phonebook folder 2 Onthe File menu click Import The Phonebook Import dialog appears Phonebook Import xi Select the program or file type you want to import phonebook information From and then click the Import button WinFax PRO Phonebook Figure 4 14 Phonebook Import 3 From the list of available import filters select WinFax PRO and click Import The Phonebook Import Wizard Step 1 dialog appears Copyright 2010 Thought Communications Chapter 4 Using FaxTalk FaxCenter Pro 51 Phonebook Import Wizard Step 1 xi Choose a phonebook to import E WinFax Pro Phonebook E TalkWorks Phonebook E My Phonebook
151. t Communications Chapter 4 Using FaxTalk FaxCenter Pro 55 Organizing items You can use File Cabinet folders to organize your saved fax documents For instance you can create multiple folders to separate business faxes personal faxes and fax attachments used when sending faxes You can create as many folders under the File Cabinet folder as you need Creating a folder in the File Cabinet The ideal way to use the File Cabinet folder in FaxTalk FaxCenter Pro is to create multiple folders that can be used to organize saved voice messages and fax documents You can also create folders that are stored inside other folders To create a folder 1 Open the File Cabinet folder 2 On the File menu point to New and then click Folder The Create New Folder dialog appears 3 Inthe Name box enter a name for the folder 4 Select the destination folder where you want to create the new folder from the list of folders displayed 5 Click OK Deleting a folder in the File Cabinet You can remove unused folders stored under the File Cabinet folder When you delete a folder you will also delete the contents of the folder To delete a File Cabinet folder 1 On the View menu click Folder List 2 Right click the folder you want to delete in the Folder List 3 Onthe right click menu click Delete The Confirm Folder Delete dialog appears 4 Click OK Importing WinFax PRO fax documents You can import existing WinFax PR
152. tallations of other FaxTalk software and if found offer to automatically migrate the data to FaxTalk FaxCenter Pro The migration process migrates and converts your previous versions data and will remove the original FaxTalk software Before you install We recommend you review and follow the procedures below before you begin the FaxTalk FaxCenter Pro installation Before you install FaxTalk FaxCenter Pro 1 Review the System Requirements and ensure your computer and operating system meets the minimum requirements 2 Close all applications currently running 3 Make sure your modem is installed and functioning properly If you have an external modem make sure it is turned on and connected to the computer Check to ensure you have sufficient disk space available for the installation 5 If you are installing under Windows 2000 or Windows XP be sure to read the Windows 2000 XP considerations discussed earlier in this chapter Starting the installation The installation program guides you through the installation of the software by prompting you for information and automatically determining your system configuration and modem capabilities To install FaxTalk FaxCenter Pro from a CD ROM 1 Insert the FaxTalk FaxCenter Pro CD into the CD ROM drive 2 If the FaxTalk FaxCenter Pro installation menu appears click Install FaxTalk FaxCenter Pro If the installation menu does not appear click the Windows Start button and click Run In th
153. te multiple phonebooks and separate contacts based on specific criteria To move contacts between phonebooks 1 Open the Contacts folder or the desired phonebook folder 2 Select the desired contact or group to move 3 On the Edit menu click Move to Phonebook The Move Items dialog appears Move Items EE Move the selected items to the folder 2 68 Contacts EN F Business GA Company Cancel GE Friends css GE Personal Figure 4 9 Move Items 4 Select the destination phonebook from the list of phonebooks displayed 5 Click OK Importing contacts into a phonebook You can import contact information created in other applications into a FaxTalk FaxCenter Pro phonebook FaxTalk FaxCenter Pro can import contact information stored in a comma delimited ASCII format or from WinFax PRO phonebooks Copyright 2010 Thought Communications 48 FaxTalk FaxCenter Pro 8 Importing contacts from an ASCII text file When creating a comma separated ASCII text file containing the contacts you want to import you should try to set the field layout of the comma separated ASCII file in the same field format as the FaxTalk phonebook so that the import process will go smoothly For example a properly formatted comma separated ASCII text file might look like this First Name Last Name Company Home Fax Home Phone Business Fax Business Phone Mobile Phone Address 1 Address 2 City State
154. tems at a time by using the following methods e To select adjacent items click the first item and then hold down SHIFT and click the last item e To select nonadjacent items click the first item and then hold down CTRL and click additional items e You can use the Select All command on the Edit menu to select all of the files in the list at once Using drag and drop Drag and drop is a feature that enables you to use your mouse to select and drag an item from one folder and then drop it into another folder of the same type For instance moving a received fax from the Inbox to the File Cabinet To move an item using drag and drop 1 Make sure the Folder List is displayed 2 In the List View select the item 3 Press and hold down the left mouse button to drag the file from the List View to the destination folder in the Folder List 4 Release the mouse button To copy an item using drag and drop 1 Make sure the Folder List is displayed 2 Inthe List View select the item 3 Press and hold down the CTRL key 4 Press and hold down the left mouse button to drag the file from the List View to the destination folder in the Folder List Release the mouse button 6 Release the CTRL key ui NOTE If the mouse cursor changes to a circle with a diagonal line when you drag an item over the destination folder the folder cannot store the type of item you selected Working with the Preview Pane The Preview Pane provides t
155. ter Pro 29 contacts stored in Windows to appear in the FaxTalk FaxCenter Pro software Modem options The modem configuration options in FaxTalk FaxCenter Pro provide you with the ability to configure properties of the selected modem for voice messaging and fax operations Configuring modem settings You can configure modem settings such as speaker volume as well as specific settings to be used when answering calls or sending faxes Customizing the name used for the modem You can change the name of the selected modem that is displayed in the FaxTalk FaxCenter Pro software To change the name used to reference the selected modem throughout the FaxTalk FaxCenter Pro software 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click on Modem On the Modem configuration page select the modem listed Click Properties On the General tab enter a custom name for the modem that will be used to reference the modem in the Connection name field 6 Click OK to close the Modem Settings dialog 7 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Ut ue ph Enabling Error Correction Mode ECM support FaxTalk FaxCenter Pro includes Error Correction Mode ECM support for more reliable fax transmission over poor phone lines Error Correction Mode ECM support improves fax transmission quality by verifying the data received is the same as the
156. th 555 1515 Amy Smithford Email Amy Smithford Home Fax Fred Applehond Business Fax Fred Applehond Email Fred Applehond Home Fax Guy Nordia Business Fax Guy Nordia Email Guy Nordia Home Fax m bb d DeLn New Properties Figure 5 5 Select Contacts Highlight the contacts you wish to send to and click the arrow button to add the contacts to the Fax Recipients list You can select other phonebooks from the Show contacts from list The contacts stored in the selected phonebook will appear in the Contacts list If a contact contains multiple numbers Home and Business the list will display a separate entry for the contact based on the type of number You can then select the desired contacts or groups and add them to the Fax Recipients list to be included in the fax transaction Sending a fax to an email address You can send a fax to an email address just as easily as a fax number To send a fax to an email address instead of a fax number simply enter the desired email address for the recipient in the To field or select a contact s email address entry in a phonebook The subject and memo information entered on a coversheet will appear in the subject and body fields of the email respectively Any attached fax documents will be attached to the email as an Adobe PDF file Copyright 2010 Thought Communications Chapter 5 Sending Faxes 77 Editing recipient information
157. the Start menu for all users and any user can access the various components of the FaxTalk FaxCenter Pro software All of the files and information stored in the FaxTalk FaxCenter Pro software will be available for all users to access Program settings and configuration options will take effect for all users and can be changed by any user Individual user settings Some configuration settings in FaxTalk FaxCenter Pro such as user information used for the personalization of sent faxes are stored on a per user basis and will be maintained separately for each user logged into Windows Limited user rights issues FaxTalk FaxCenter Pro uses the Windows Registry to read and write configuration settings for various operations performed by the software In order for the FaxTalk FaxCenter Pro software to function correctly the user must have sufficient rights to be able to read and write to the Windows Registry If a user is logged on to Windows and has restricted rights to access the Windows Registry some or all of the features and operations of FaxTalk FaxCenter Pro may fail or produce errors Please ensure that users have Copyright 2010 Thought Communications Chapter 2 Installing FaxTalk FaxCenter Pro 5 adequate rights in order to use the FaxTalk FaxCenter Pro software Upgrading from other FaxTalk software The first time you launch FaxTalk FaxCenter Pro after an installation the program will search your hard disk for ins
158. tools provided to create draw lines shapes or add text e Use the coversheet objects to add dynamic fields that are filled in with information when the coversheet is faxed e Use custom fonts and styles To create a new coversheet template 1 On the File menu click New A blank coversheet template appears 2 Usethe provided Coversheet Objects to place dynamic information fields such as Date Subject and Recipient Name These fields are placeholders for information that will be filled in automatically when faxes are sent using this coversheet template 3 Use the provided Annotation Objects to place static graphic and text objects such as a company logo or address These objects are fixed and will appear exactly as they do in the Coversheet Designer when the coversheet template is used with a fax transaction 4 When you are finished with the coversheet template on the File menu click Save As The Save As dialog appears 5 In the Save in box click the location where you want to save the file In the File name box type a name for the coversheet template Printing a coversheet template To print a coversheet template 1 On the File menu click Print The Print dialog appears 2 Inthe Print box select the desired printer 3 Select other options you want 4 To change printer options click Properties and then select the options you want on the tabs that appear For help on an option click the question mark and then click
159. tus Bar in FaxTalk FaxCenter Pro displays an icon with a red X Work Offline Indicator 19 Items 8 Unread Waiting For call Auto S hi Figure 4 6 FaxTalk FaxCenter Pro Status Bar with Work Offline Indicator If you have a laptop you can use the Work Offline feature to create faxes when you re traveling and then disable Work Offline when you have access to a telephone line To enable or disable Work Offline in FaxTalk FaxCenter Pro 1 On the File menu click Work Offline To enable or disable Work Offline from FaxTalk CallControl 1 Right click the FaxTalk CallControl icon in the Windows system tray and when the FaxTalk CallControl menu appears click Work Offline Working with contacts and phonebooks The Contacts folder provides a convenient way to store names addresses fax numbers phone numbers and email addresses of contacts so you always have access to information every time you want to send faxes to the contact using FaxTalk FaxCenter Pro You can also create additional phonebooks to help you better group and manage your contact information For instance you can create several phonebooks to store contact information based on specific criteria such as business verses personal contacts From the Contact folder you can e Add new contacts e Group contacts e View and print contacts e Delete contacts or groups e Create new phonebooks e Move contacts from one phonebook to another Adding contacts You can
160. use manual dialing to send a fax to someone to whom you are already speaking with To send a fax manually 1 Create the fax and attach a coversheet and additional files if desired 2 Select want to send this fax by manually dialing the fax number on the Schedule Fax screen 3 Click Send to create the fax 4 When FaxTalk FaxCenter Pro prompts you to dial the number dial the recipients fax number using a telephone connected to the modem When the recipient s fax machine answers click OK on the Manual Dial dialog 6 Wait for your modem to begin sending fax tones and then hang up the telephone e Enabling the Fax Wizard You can enable the use of the Fax Wizard by default when sending faxes FaxTalk FaxCenter Pro will then use the Fax Wizard instead of the Send a Fax when sending faxes To enable the Fax Wizard 1 Open the FaxTalk FaxCenter Pro application 2 Onthe Tools menu click Options 3 In the configuration list click on Fax 4 On the Fax configuration page check Use Fax Wizard when sending faxes Copyright 2010 Thought Communications Chapter 7 Using the FaxTalk Fax Viewer 81 Chapter 7 Using the FaxTalk Fax Viewer The FaxTalk Fax Viewer gives you a number of tools for manipulating the fax image you are viewing You can use the FaxTalk Fax Viewer to view print rearrange and edit fax documents The FaxTalk Fax Viewer includes the ability to use a scanner to scan in documents to ad
161. ut from the User Shortcuts group or any other groups you create on the Shortcut Bar right click the shortcut you want to delete and then click Remove from Shortcut Bar on the right click menu Creating a new Shortcut Group You can create custom groups to store shortcuts to folders in FaxTalk FaxCenter Pro This provides you with an easy way to group shortcuts for specific purposes or to assign different groups to individual users For example you can create a group for each user of FaxTalk FaxCenter Pro so they can assign their own personal shortcut preferences To create a new Shortcut Group on the Shortcut Bar right click the background and then click Add New Group on the right click menu Type a name for the group and then press ENTER Opening a Shortcut Group While you can create multiple Shortcut Groups the Shortcut Bar can only display the shortcuts contained in a single group at any one time When you want to switch between Shortcut Groups you can simply click on the Shortcut Group name you want to open Working with the Folder List When enabled the Folder List appears to the right of the Shortcut Bar and displays a hierarchical list of the folders available in FaxTalk FaxCenter Pro The top of the list is always the FaxTalk FaxCenter Pro root folder When you select a folder in the list the contents of the folder appears in the List View The Folder list provides you with the ability to navigate through the entire FaxTal
162. ve to restart the FaxTalk FaxCenter Pro application in order for Microsoft Outlook contacts to be displayed Displaying contacts stored in Windows Address Book Windows Contacts FaxTalk FaxCenter Pro includes the ability to access contacts stored directly in Windows When installed on Windows XP the FaxTalk FaxCenter Pro software includes the ability to access contacts stored in the Windows Address Book When installed on Windows Vista or Windows 7 the FaxTalk FaxCenter Pro software includes the ability to access contacts stored in the Windows Contacts folder This enables you to use either the Windows Address Book or Windows Contacts to store all of your contacts and still be able to use the contact information in FaxTalk for sending faxes You can access the contact information stored in either the Windows Address Book or Windows Contacts for operations in FaxTalk FaxCenter Pro directly without having to import the contacts into a FaxTalk phonebook To display contacts stored in Windows 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Phonebook 3 On the Phonebook configuration page check Display contacts stored in Windows 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE You may have to restart the FaxTalk FaxCenter Pro application in order for the Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCen
163. w faxes The sound is played over your multimedia device whenever you have new items in the Inbox To automatically play a notification sound 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on New Item Events 3 On the New Item Events configuration page check Play sound 4 Select the desired sound file from the list to the right of Play sound You can also click the browse button on the right to select a WAV file stored on the hard disk 5 Choose the time interval for playing the sound using the Play sound every spinbox 6 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Displaying a notification message after receiving a new item You can have FaxTalk FaxCenter Pro display a notification message when an new item has been received The notification message provides a visual indication that you have new items waiting in the FaxTalk FaxCenter Pro Inbox To display a new item notification message 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on New Item Events 3 On the New Item Events configuration page check Display a new item notification message 4 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Copyright 2010 Thought Communications Chapter 3 Configuring FaxTalk FaxCenter Pro 17 Automatically saving a c
164. wer schedule rule To change the settings for an answer schedule rule 1 2 3 4 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click Answer On the Answer configuration page click Setup to the right of the Answer calls based on a schedule option to open the Answer Schedule Manager Click on the Properties button on the Answer Schedule Manager toolbar Copyright 2010 Thought Communications 10 FaxTalk FaxCenter Pro 8 5 Change the desired answer schedule properties on the Answer Schedule Properties dialog and click OK 6 Close the Answer Schedule Manager by clicking on the X in the upper right hand corner 7 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Deleting an answer schedule rule To delete unwanted answer schedule rules 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click Answer 3 On the Answer configuration page click Setup to the right of the Answer calls based on a schedule option to open the Answer Schedule Manager 4 Select the answer schedule rule s you wish to delete from the list of rules in the Answer Schedule Manager 5 Click on the Delete button on the Answer Schedule Manager toolbar to delete the selected rule s Close the Answer Schedule Manager by clicking on the X in the upper right hand corner 7 Click OK to
165. wer the call immediately you can do so directly from FaxTalk CallControl To answer an incoming call with FaxTalk CallControl 1 Right click the FaxTalk CallControl icon in the Windows system tray The FaxTalk CallControl menu appears 2 Click Answer Now Sending a fax from FaxTalk CallControl FaxTalk CallControl provides quick access to sending a fax from FaxTalk FaxCenter Pro You can save time by preparing faxes without having to open FaxTalk FaxCenter Pro To send a fax from FaxTalk CallControl 1 Right click the FaxTalk CallControl icon in the Windows system tray The FaxTalk CallControl menu appears 2 Click Send a Fax Copyright 2010 Thought Communications 66 FaxTalk FaxCenter Pro 8 Chapter 5 Sending Faxes When sending faxes with FaxTalk FaxCenter Pro you can choose between two interfaces For experienced fax software users the Send a Fax provides advanced fax sending options and settings For people who are new to fax software the Fax Wizard guides you step by step through the process of sending a fax When you install FaxTalk FaxCenter Pro the Send a Fax is the default interface used when sending faxes If you prefer to use the Fax Wizard for sending faxes you can configure the software to always use the Fax Wizard by default For more information please see Enabling the Fax Wizard later in this chapter Sending faxes from FaxTalk FaxCenter Pro You can send faxes directly from FaxTalk
166. when new items are received 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Changing the notification rule processing order Notification rules are processed in the order that they appear in the Assigned rules list on the Notification configuration page You can change to order in which the rules are processed by changing the order in which they appear in the Assigned rules list To change the processing order for notification rules 1 From FaxTalk FaxCenter Pro click on the Tools menu and click Options 2 In the configuration list on the left click on Notification 3 On the Notification configuration page select the desired notification rule in the Assigned rules list 4 Click Move Up to have the rule processed earlier in the list or click Move Down to have the rule processed later in the list 5 Click OK to save the changes and close FaxTalk FaxCenter Pro Settings Network Fax options FaxTalk FaxCenter Pro can act as a client for a FaxTalk network fax server When configured as a network fax client the FaxTalk FaxCenter Pro software will submit all outgoing faxes to the FaxTalk fax server for sending The FaxTalk fax server then sends the outgoing fax transaction directly from the fax server machine Connecting to a network fax server To connect to a FaxTalk fax server the FaxTalk FaxCenter Pro software must be configured to operate in network fax client mode You will also need to know either th
167. x Wizard is the final step in the Fax Wizard and is used to preview the final fax document and select when you would like to send the fax Fax Wizard Step 4 Your fax is ready to be sent If you would like to go Schedule and Send back and make changes before sending the fax click UE the Back button Click the Send or Finish button to finish Preview Fax Select when you would like to send this fax Schedule this fax to send immediately C Schedule this fax to be sent at Date 9 27 2006 Time iz1604PM C want this fax held in the Dutbox C want to manually dial the fax number m Figure 5 9 Fax Wizard Schedule and Send When you have selected when you would like to send the fax click Finish or Send to send the fax and exit the Fax Wizard Previewing a fax You can preview the fax transaction before it is sent by clicking Preview The fax will be displayed in the Fax Viewer so that you can see how it would look when you send it While previewing the fax you can add annotations and rearrange or delete pages Scheduling a fax to send at a specific time or date When creating a fax transaction in the Fax Wizard you can schedule the fax transaction to send at a specific time and date that the transaction should be sent This is useful for scheduling long distance faxes to be sent late at night when the telephone company rates are lower To schedule a fax to be send at a Copyright 2010 Thought Commun
168. xTalk FaxCenter Pro uses answer schedule rules to determine when and how calls should be answered You can create multiple answer schedule rules and the rules are processed based on priority To configure the software to answer call based on a schedule 1 2 3 5 6 7 From FaxTalk FaxCenter Pro click on the Tools menu and click Options In the configuration list on the left click Answer On the Answer configuration page click Setup to the right of the Answer calls based on a schedule option to open the Answer Schedule Manager Click on the New button on the Answer Schedule Manager toolbar New Answer Schedule EE r Answer schedule Answer incoming calls based on the Following schedule Monday Tuesday Wednesday Thursday Friday Saturday Sunday 12 00 zi 12 00 Start 12 00 00 am Stop 12 00 00 am Answer settings Use the Following settings when answering incoming calls Answer calls after 2 rings Figure 3 3 New Answer Schedule Select the desired answer schedule properties on the New Answer Schedule dialog and click OK Close the Answer Schedule Manager by clicking on the X in the upper right hand corner Click OK to save the changes and close FaxTalk FaxCenter Pro Settings NOTE Answer schedule rules are processed in order from top to bottom in the list If two or more answer schedule rules conflict the higher priority rule will be used Modifying an ans

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