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Building Management System User`s Manual

1. IET TT qa 43 Nn xj ANS Hi 1 MECHZKH Dei AUTO 4 517 55 139436 O 4 MUTO 231211 70290 12 1 Ld DMERCDOL DT AUTO 8 71 1 3 AD TG 38 12 48 1 ILO m auTO Dep 13 13 F229 190 pang LT 3 me 5373 TIRS Lost 192 ET IRR TAHRA Be te pnm TE 21534 io 13 mh UM NES n PRI JE db HET T4137 i s INE INI Im Fd uw OS ee p 1 Lite aed itm BAL EINE ft Aba Aa ae a i3 p uma pre on 26 13 h 13 10 23 781 0 13 11 195 tr AUTO ite te MH L43887 319 CHER 90 AUTO 4 441 ur gem famme amazas _ La eo TRECE pono 730 331 12 12 Figure 24 Expanded Current Digital Outputs Information Screen In addition to the outputs physical number name program status actual status and bypass time the following information will be displayed Figure 24 ACCUMULATED ON is the time accumulated on the timer This timer will k
2. F R p F r SR G TE EEI EE k TEERAA E RN N DS N N R Y P P N N M Q3 User Manual Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 2 2 Features and Benefits The Q3 BMS controller offers features and benefits that make it the ideal choice for managing small to medium size buildings Compact Centralized Control The Q3 centralizes the management of a facility by combining controlling monitoring and communication functions in a single cost effective controller By replacing multiple devices the Q3 reduces capital expenditure and installation costs Its compact wall mount configuration enables it to fit In tight wall spaces Expandable Input and Output Modules The Q3 can monitor and control many functions It is configured with 16 universal inputs that accept digital or analog signals 16 digital outputs and 2 optional analog outputs for flexible control options The system is expandable to 64 universal inputs 64 digital outputs and 10 analog outputs all of which are configured in modular units to allow for incremental growth Optional RTU Control Module for HVAC Control Up to 16 Q3 RTUs Roof Top Units Controllers can be easily networked into the Q3 system to control multiple air conditioning units for fan cooling heating economizer and both zone and supply air temperatures Together the Q3 an
3. 7 e x 15 _ S i 4 LT SS 2 C 16 Override button Q3 User Manual 10 Rev 3 0 9 9 09 3 2 Large Retail Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Q Job Name Large Retail CA p OUTPUTS Digital Outputs Stocking level lights 5096 On Off Stock Level 24v Power Customer level lights 50 On Off Customer level lights 50 Power Track Lights Outside Canopy Lights Sign amp Soft Lights 1 Fitness Area Supply Air Fan Control Stage 1 Cooling Control stage 2 Cooling Control stage 1 Heating Control stage 2 Heating Control Zone Temperature Sensor Zone Temp Adjustment supply Air Temperature RTU 3 Team Sports Supply Air Fan Control Stage 1 Cooling Control Stage 2 Cooling Control stage 1 Heating Control stage 2 Heating Control Al Zone Temperature Sensor Zone Temp Adjustment Supply Air Temperature Q3 User Manual Rev 3 0 9 9 09 INPUTS Interface Input Name Input Type Outside Air Temperature Light Level Sensor Phase Loss Monitor Digital Burglar Alarm Active qp _ l O poU JI Interior Override 16 Exterior Override Momentary Sw RTU2 GofAra 02 DO 2 lt N 5 Zone Temperature Sensor AD Zone Temp Adjustment AIB S
4. pins wa m ad 11 9 5 2 ires B MLE xw Zee D DT DI ooo LI TTD i r jij a Fr t aaa ae i nz s LI LETT ERI LI LIILI EL B 12130 on e Ln mw LI LI LL EJ v 12 imll s fim ID CHI y tz lied 00 e Ln we L L L C T il La Sw LET LET p H Em x Car coru n Sra dm oed FI BE Fisk Rire E k ur cm se rine Ln ET LET ES ri EL ET ZA m emu LR su MM hSC n E MEE h Ba la sell lG O O ELI mi ie FERAE 56 12 15111 De owe ET rupes Tu HOME ar iz adla per li ET EL E2 E3 Figure 36 Time Schedule Form Window Step 2 Use the drop downs and check boxes to make changes to the schedule or click the CLEAR button to clear the form to start fresh Note The ALT DAY column is used for assigning Date Schedule to the Time Schedule priority instead of a day of the week schedule Use the Change Date Schedule link to program the ALT DAY schedule Step 3 Click the SEND button to transmit your changes to the Q3 The Q3 is not affected by changes in the field until the
5. a 1 HI 1 mene E asm HOWE HONE x F asi monton dis disa Ei EI EI SPECIFIC PARAMETERS 1382 58 57 el TTE x 13855127 r xp TODA e 19 16 187 F P mnie dig Figure 41 Email and SNMP Specification Parameter Settings Step 3 Click the SAVE ALL button to send your changes to the Q3 5 13 Web Server Setting Web Server settings for the Q3 are changed from the Web Server screen From this screen you can change the unit s IP address change your password and configure the options for TELNET and for displaying site information Note An Admin password 15 required to change Web Server settings If the user has not logged in with an Admin password the system will prompt for the password Step 1 To change Web Server setting click on the Web Server link The Web Server Settings screen will be displayed Figure 42 Q3 User Manual 30 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial ROSEO Cons ee Irgat oy JF LIFE awqa RR RE cova urea ere Figure 42 Web Server Setting Screen Step 2 To change one of the following settings enter the new information in the appropriate section of the Web Server Settings Screen Changing IP address Enter new IP address in the IP ADDRESS
6. TIMER is the total time that has elapsed since the timers were reset to 0 EVENT is the number of cycles that have occurred Every time a point goes on or off counts as an event thus there are two events for a complete cycle DINELISI 551 2 BLDNG_LT PARKPOLE pn EE WI FRZR OFF gt 2 gt G G G G G 3 4 6 8 14 01 Figure 50 Current Digital Outputs and Their Status Step 2 To review a single point select points or a range of output points enter REV RLY output s gt and press ENTER For example Ifyou enter REV RLY 1 output 1 will be displayed If you enter REV RLY 2 5 10 13 outputs 2 5 and 10 through 13 will be displayed Ifyou enter REV RLY 1 10 outputs 1 through 10 will be displayed Q3 User Manual 49 Rev 3 0 9 9 09 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals com commercial 6 3 3 Bypassing Outputs Bypassing an output overrides the program and forces the RLY output on or off for a period of time or forever Step 1 To bypass an output enter BYP RLY RLY lt STATE gt lt gt and press RETURN RLY is the output number STATE is the bypass state You can choose ON OFF or AUTO HH MM is the time you want the bypass to be in affect A bypass time of 0 will put the output into bypass indefinitely and will
7. E mia 18 DEF OFF EA Figure 35 List of Time and Date Schedules 5 9 2 Changing Time Schedules Note An Admin password is required change a time schedule If the user has not logged in with an Admin password the system will prompt for the password Step 1 To change a time schedule click on the name of the Time Schedule The Schedule Form Window for that time schedule will be displayed Figure 36 Q3 User Manual 32 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 8 Power coves cp near c 22 Quest Contrals Inc vp E aree fus Hantu si SITE 101 CQ SBHBS Placerville mee HENGE E TODE MAME Y BAT OR WEEE mis Til WE Ta FRI Sched aes bes sn exse alae i 28 sw 16 O ed kal mE EL PL EL Z fel Iz 2 A EN E a n r Homie ce 11 w w Fel Lal Fl 3 lom stris wil A GL i pme erru CTi e qan JEN eram ET e 1 ee er me em Amir LET E ET ra Es puis ili Tibi SS TT a pet iz ie be Lat e ET ELI E2 EH
8. Faraman t Smarr Curro Seutions for Balida Card Lisi a iini 1100 1200 1300 1 LI HEH na DOR 1DCR 2 CCR 3 DOR DOR 1 DORA DORE 0X 006 1 QOR CORA DOR DOR 1 DORZ CCR 3 DORA DOR 1 DCR 2 CCR 3 DOR 1DCR 2 CCR 3 DOR 1 DORZ DORE IH IE 12364621 0342 5 DOR 1 GR 2 COR DORA DOR 1 DCR 2 CCR 3 DORA DOR 1 DORZ DCR 3 DOR 2 DOR 1DCR 2 CCR 3 DOR 1 DORZ CCR 3 DOR A n LEIH Le Dif DORI DORA DORA HIRE Figure 46 List Card Screen 5 14 5 Opening a Door Remotely Step 1 Click the Open Door Remotely button on the Door Access Screen Figure 43 Click on the door number you wish to open remotely The door will open for the predefined delay limit set in the Define Door command Section 7 4 Providing Remote Access Q3 User Manual Rev 3 0 9 9 09 44 THES S TESTE THES 15 A TEST K MES iS A TEST E THES 8 TEST K THES 5 TEST THIS TEST THIS 5 4 TEST K THES 5 amp TEST K Ip PS A THES 5 TEST THIS IS TEST THIS TEST THES 5 TEST THES 5 TEST IHES Is A TESI E THIS i 4 TEST www questcontrals com commercial CQ Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 5 15 Command Line The Command Line link will start your default Telnet Client
9. all in ONE product This User s Manual 15 intended to provide the information needed to get started with Q3 to highlight the Q3 s features specifications and applications and to discuss the communications options available for communicating with the unit For information on how to install or how to program the unit please refer to the Q3User Manual Installing the Unit or the Q5 User Manual Programming the Unit Please contact us at Quest if you have product questions or suggestions to improve this User s Manual Q3 User Manual 4 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Chapter 2 Product Description The Q3 is an intelligent Building Management System that monitors and controls a building s critical operating equipment environmental conditions and door access functions The system can be programmed to monitor and automate many building functions such as lighting refrigeration HV AC power environmental controls and interior and exterior building access The Q3 allows for on site monitoring or remote interrogation from any maintenance or alarm center via serial port craft port modem or Ethernet connections Q3 User Manual 5 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 2 1 Exterior and Interior Views of Q3 Quest Controls Z Quest Contr eg te CT
10. cj RTU SALEAREA Figure 38 Logging Screen 5 11 Setting System Clock Note An Admin password is required set the System Clock If you have not logged in with an Admin password the system will prompt for the password The System Clock is the internal clock in the Q3 that is used for all time functions The clock must be set correctly so that the Q3 can process the time schedules properly Step 1 To display the current date and time of the system clock click on the Set Clock link The Set Clock window will be displayed Figure 39 Q3 User Manual 35 Rev 3 0 9 9 09 Contre 0893 CL Quest Controls Inc iir uir mmm riu AID 1 8 gr Pg pruga Figure 39 Set Q3 Clock Window Quest Controls Inc Smart Control Solutions for Buildings www questcontrals corm commercial Use the drop SITE Q3835 Macem downs to change the Clock settings wem Day i WEAR HOUR MINUTE Step 2 Use the drop down boxes to change the date and time Step 3 Click the SET button to send the changes to the system clock 5 12 Programming Alarm Notification Note An Admin password 15 required to program Alarm Notification If you have not logged in with an Admin password the system will prompt for the password The Q3 can send alarm notification via email or via SNMP traps Step 1 Click the Alarm Dispatch link to p
11. To review all alarms enter REV ALARM LOG and press ENTER A Last of the last 99 alarm entries will be displayed Alarm entries are listed newest to oldest Figure 55 2 24 Pv A NOTICE 04 09 07 13 12 SYSTEM 1 RLY s BYPASSED I m UIN WIFREEZR 460 6F FBREEZER TEMP ALARM MN 04 09 07 2 00 UIN NICOOLER 459 09 DODLED TEMP NOTICE IN 04 09 07 10 33 SYSTEM WARM START ALARM MN 04 05 07 10 32 UPN WIPRERZR 460 6P FRERZER TEMP ALARM MN 04 05 07 10 32 UIN WICOOLER 459 6F COOLER TEMP Pp 02 SYSTEM RECOVERED FROM POWER FAIL NOTICE 04 05 07 01 SYSTEM POWER FAILED NOTICE 01 05 07 01 SYSTEM RECOVERED FROM POWER FAIL NOTICE 04 05 07 OL SYSTEM POWER FAILED ALARM 04 04 07 03 UIN WIFREEZR 60 6F FREEZER TEMP Figure 55 List of Historical Alarms Newest to Oldest To stop the flow of data press CONTROL S To resume the flow of data press CONTROL Q To abort the read out press the ESC escape key 6 4 Reviewing History Logs The Q3 stores historical information on inputs outputs RTUs and door access These logs can be reviewed by using the REVIEW LOG command 6 4 1 Input and Output Log History You can review the log history for any input UIN or output RL Y by using the REV LOG command The Q3 logs up to 16 000 events to provide you with a comprehensive history of each point Step 1 To review the log history for an input enter REV LOG UIN gt and
12. Building Management System User s Manual NUUS Re RM S fiel COPYRIGHT NOTICE Copyright 2008 by Quest Controls Inc QUEST The material discussed in this publication is the proprietary property of QUEST QUEST retains all rights to reproduction and distribution of this publication Specifications are subject to change without notice Hevision 3 0 Dated 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Table of Contents CHAPTER 1 INTRODUCTION 4 CHAPTER 2 PRODUCT DESCRIPTION 5 2 1 EXTERIOR AND INTERIOR VIEWS OF Q3 6 2 2 FEATURES AND BENEFITS 7 2 2 SPECIFICATIONS 9 CHAPTER 3 APPLICATIONS 10 3 1 SMALL RETAIL RETROFIT 10 3 2 LARGE RETAIL 11 3 3 CONVENIENCE STORE 12 3 4 CASUAL DINING 13 CHAPTER 4 LOCAL COMMUNICATION 14 4 1 FRONT PANEL INTERFACE 14 4 1 1 THE LCD DISPLAY 15 4 1 2 THE REVIEW KEY 16 4 1 3 THE PROGRAM KEY 17 4 2 SERIAL PORT COMMUNICATION 20 CHAPTER 5 REMOTE WEB SERVER COMMUNICATIONS 21 5 1 ACCESSING THE WEB SERVER 21 5 2 THE HOMEPAGE 21 5 3 NAVIGATING THE SITE 22 5 4 INPUTS AND OUTPUTS 22 5 4 REVIEWING INPUTS 22 5 4 2 REVIEWING OUTPUTS 24 5 5 3 BYPASSING OUTPUTS 25 5 5 SETPOINTS 26 5 5 1 VIEWING SETPOINTS 27 5 5 2 CHANGING SETPOINTS 27 5 6 ALARMS 28 5 6 1 VIEWING CURRENT ALARMS 28 5 6 2 VIEWING ALARM HISTORY 28 5 7 RTU CONTROLLERS 29 5 7 1 VIEWING RTU STATUS 29 5 7 2 BYPASSING AN RTU 30 5 8 BUS STATUS 31 5 9 TIME AND DAT
13. Door Access log displays 25 entries Green is access De Be Q Quest Controls 5 Placerville CA Controls Inc e d E i rol Solutions for Buildings SITE ID Q3BMS Placerville CA granted red are illegal or problem attempts Click on Access Control for Door Access functions An Admin log on and password is required ACCESS CONTROL ACCESS CONTROL LOG TIMESTAMP DOOR CARD Admin Set Clock Alarm Dispatch Click on appropriate link to Add Card or Remove Card List Cards link will CARD MANAGEMENT list specific card activity Click appropriate button to open door remotely Add Card Remove Card List Cards OPEN DOOR REMOTELY Figure 43 Door Access Screen Step 2 To see the next 25 entries click on the NEXT 25 button Q3 User Manual 41 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 5 14 2 Adding an Access Card Step 1 Click on the Add Card Link from the Door Access screen Figure 43 The Add Card Screen will be displayed Figure 44 E Oka rak Ce Quest Controls Inc Smart Solutions for Suibfings SITF ID QHMS Placer new d Figure 44 Add Card Screen Step 2 Enter the Card in the Card field Step 3 Enter a 16 character name for the person the card 15 assigned to in the CARD NAME field Step 4 Select
14. 5 4 2 Reviewing Outputs Step 1 To review current outputs click on the Outputs link on the navigation bar The Output screen will be displayed showing both digital outputs RLY and analog outputs AOP Figure 23 The RLY fields will show the outputs physical number name program status actual status and bypass time The status column will either show automatic meaning the status of the output is the programmed state or 1 will show the word ON or OFF indicating the bypass condition of the relay If a point 1s In bypass the time remaining on the bypass or the word FOREVER will appear in the bypass time column Figure 23 The AOP fields will show the name of the point the current value the percentage from 0 to 100 of the output and the bypass status Figure 23 od FRE hime LOIN 2 Quest Controls Inc mis yoyPass Gl l cari 1 pee i JP CAFE DR EERE ph e a Suite i DI EIEEE r AMALDG DUTUTS JBYPASSI B ien LI 2 47 0 47 ALTE Figure 23 Current Outputs Step 2 Click on the next to DIGITAL OUTPUTS to view additional information for the current digital outputs Figure 23 Q3 User Manual 24 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings s com commercial ouest Controls Inc ETI LA TT mii LJ
15. INFO fields in the Site Information section of the screen If you wish to display on the Homepage a URL that will link the user to another web page such as directions to the site inventory web page etc type the name of the URL in the URL NAME field Enter the actual link in the URL link field Step 3 To save your changes click the SAVE button Your changes will be transmitted to the Q3 and the unit will restart with the new settings A page saying Restarting System you may reconnect in 30 seconds will appear if your changes are accepted If your changes are not accepted the Web Server Setup page will reappear with the previous settings 5 14 Door Access Control If your Q3 15 set up for door access control you can view the Door Access log add or remove an access card view card activity and open a door remotely all through the Web Server by clicking on the Access Control link on the navigation bar Figure 43 Note An Admin password 15 required use the Access Control link If you have not logged in with an Admin password the system will prompt for the password 5 14 1 Viewing Door Access Log Step 1 Click on the Access Control link on the navigation bar The Door Access Screen will be shown Figure 43 The access log will be displayed on the screen The access log shows 25 entries at a time The entries are color coded so that green are access granted messages and red are illegal attempts or problem entries Figure 43
16. PROBLEM experienced a communication failure with the Q3 through my Ethernet connection SOLUTION 1 Verify you have a physical link by looking at the Green LED on the Ethernet jack Reconnect or replace any back cables 2 Verify the router the Q3 is connected to is operable 3 Verify the IP address has not been changed Connect to the Q3 with a crossover cable and follow the directions in section 5 10 for using the ARP and ping commands 4 Replace the Ethernet communications module PROBLEM My Q3 is not communicating with my expansion modules SOLUTION 1 Log onto the Q3 and issue the REV BUS command to review the status of all bus modules If all modules are in error then verify the wiring checking for any breaks If only one or a couple of modules are not communicating then the problem 15 in those modules not the Q3 2 Disconnect expansion boards by removing the bus connector Do this one at a time to determine if one board 15 affecting the others Try to 1solate the problem to a particular board 3 Reset the board causing the problem 4 Replace the board causing the communications fault Q3 User Manual 63 Rev 3 0 9 9 00 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals com commercial 8 1 2 Sensor Reading PROBLEM am not receiving data from one of my sensors SOLUTION 1 Verify wiring 15 correct from the sensor to the Q3 2 Use a known good sensor and replace the suspected bad
17. 2 m 1002 2 Figure 51 List of Current Analog Outputs Step 2 To review a single AOP or a range of AOP points enter REV output s gt and press ENTER For example If you enter REV AOP 1 analog output 1 will be displayed If you enter REV AOP 2 5 8 10 analog outputs 2 5 and 8 through 10 will be displayed Ifyou enter REV AOP 1 10 analog outputs through 10 will be displayed 6 3 5 Bypassing an AOP Bypassing an AOP overrides the program and forces the AOP to a specified value for a period of time or forever Step 1 To bypass an AOP enter BYP AOP lt AOP TO lt 0 100 gt HH MM and press RETURN AOP is the analog output number 0 100 is the percentage of output you want K HH MM is the time you want the bypass to be in affect bypass time of 0 will put the output into bypass indefinitely and will have to be manually cleared by using the bypass command to set the output to AUTO For example to bypass AOP 1 to a maximum output for 2 hours enter BYP AOP 1 TO 100 2 00 The AOP will revert back to automatic once the period times out Step 2 To clear an AOP bypass enter BYP AOP lt AOP gt lt AUTO gt and press RETURN The AOP will return to automatic For example if you wanted to return AOP 1 to its auto state before the 2 hours have timed out you would type in BYP AOP 1 AUTO 6 3 6 Reviewing RTU Step 1 To review the current status of RTUs enter Q3 User Manual 51
18. Aim minor p e gum ELEC S AU Cie L pS i Jam BIZ IFA TAH LEF LE Bm H ea po a Figure 29 Current Alarms 5 6 2 Viewing Alarm History Step 1 To view the alarm history log click on the ALARM HISTORY link from the Alarms screen The alarm history log will appear in a new window and display the last 99 historical alarms starting with the most recent alarm at the top of the screen The alarm entries will include messages when alarms clear in green and system notices such as power failures and local user logons will be in a white background Figure 30 Q3 User Manual 28 Rev 3 0 9 9 00 Quest Controls Inc Smart Control Solutions for Buildings om commercial ALARM HISTORY log will show alarms color coded based on severity jy nenne coins TPIP Po dn Quest Controls Inc T 5 T RE OARS Planers ie ALERTA ree mnm mpyREIFTY 000A Figure 30 Alarm History Log Step 2 Use the scroll bar to scroll down and see all historical alarms Step 3 Close the window when you are done reviewing the log by clicking on the X in the upper right corner 5 7 RTU Controllers Up to 16 RTU Roof Top Unit Controllers can be networked into the Q3 system to monitor a building s complete HVAC system 5 7 1 Viewing RTU Status Step 1 To view the status of all heating and air conditioning systems in the facility being mo
19. BYP RLY 1 ON 00 05 Bypass the door relay on for 5 minutes If the command 15 not accepted the system will respond with a help prompt or format for entering the command 7 5 Reviewing the Access Control Information The Q3 records all access control transactions in the Access control log When access to a door is attempted by a card key or pass code one of the following messages will be logged DOOR ACCESS GRANTED TO CARD A valid card has been received door access was granted ILLEGAL ATTEMPT BY CARD Access was attempted and denied to card 4 The card was not found in the database ILLEGAL ATTEMPT TIME BY CARD Access was attempted and denied to card The card was found in the database but access 15 restricted by a TOD ILLEGAL SITE CODE A card with a site code differing from the one defined using the DEFINE DOR command was found No access was given DOOR OPENED The door was opened after access was granted DOOR CLOSED The door was closed after access was granted and the door was opened DOOR NEVER OPENED Access was granted but the door was not opened during the SECONDS OPEN period DOOR AJAR The door never closed after it was opened during a valid access condition Step 1 To review the log of access control transactions enter REVIEW LOG ACCESS and press ENTER The last 800 door entries will be displayed the most recent entries at the top of the screen Figure 59 To stop the flow of da
20. CL 03 23 07 17 26 41 UIN WICOOLER 38 6 F The modem will remain on line as long as new messages are in queue for reporting The modem will time out and go off line approximately five seconds after the last message has been reported Q3 User Manual 58 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 7 Door Access Control With the Q3 you have the option of networking a Proximity Card Reader or a Keypad Proximity Card Reader Figure 58 combination to the system for access control of up to four doors The system supports a maximum of 600 card keys or pass codes 0 E n Figure 58 Proximity Card Reader and Keypad Proximity Card Combination To activate delete or change a card or pass code you will need to access the system through your computer s terminal communication program See Chapter 6 Terminal Communication amp Alarm Transport To set up initial programming for the door access function refer to the Q5 User Manual Programming the Unit 7 1 Activating or Changing a Card Key or Pass Code Step 1 To activate a new card key or pass code or to make access changes to an existing card key or pass code enter DEFINE CARD CARD ID TOD lt DOR 1 DOR 2 DOR 3 DOR 4 gt and press ENTER ID is the number or pass code assigned to the card TOD is an optional time schedule if you want to grant the user access o
21. ON or OFF COOL2 is the bypass state for cool stage 2 You can choose ON or OFF is the bypass state for heat stage 1 You can choose ON or OFF 2 is the bypass state for heat stage 2 You can choose ON or OFF ECON is the bypass state for the economizer You can choose ON or OFF AOP is the bypass state for the analog output You can choose 0 100 representing 0 100 HH MM is the time you want the bypass to be in affect bypass time of 0 will put the RTU controller Into bypass indefinitely and will have to be manually cleared by using the bypass command to set the RTU to AUTO For example to bypass RTU 2 cooling on for 3 hours enter BYP RTU 2 ON ON ON OFF OFF OFF 0 3 00 The RTU will revert back to automatic once the period times out Step 2 To clear a bypass enter BYP RLY lt RTU gt lt AUTO gt and press RETURN The will return to automatic For example if you wanted to return RTU 2 to its auto state before the 3 hours have timed out you would enter in BYP RTU 2 AUTO 6 3 8 Reviewing and Changing Setpoints Step 1 To review all current setpoints enter REV SPT and press ENTER Q3 User Manual 53 Rev 3 0 9 9 00 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals com commercial SPT 15 the acronym for SETPOINTS The list of setpoints will be displayed with each of their current values Figure 53 COOLDLTA HEAT SE
22. Once a valid password is entered the Q3 is ready to accept a command See 6 3 Basic Commands and Functions Using Command Line Mode When finished with the Q3 simply hang up drop DTR to the modem using your communications software or issue the HANGUP command the Q3 will log out If the Q3 senses no modem activity after a 10 minute period it will hang up the modem and log out 6 2 2 Connecting for Ethernet Communication Step 1 Connect your Ethernet cable to the Ethernet port on the Q3 Figure 48 Step 2 Using your computer s terminal communication Telnet program select TCP IP and enter the IP address The Q3 will prompt for a Username and Password Step 3 Enter your username and password This will be the same username password combination used for web browser connection The default username 15 Telsec and the password is tseuq Once a valid password is entered the Q3 is ready to accept a command See section 6 5 basic Commands and Functions Using Command Line Mode 6 3 Basic Commands and Functions Using Command Line Mode Once the Q3 has been programmed you can enter some basic commands via local or remote terminal communication using a terminal emulation program such as HyperTerminal to review data and make simple program changes For more information Q3 User Manual 47 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals corm commercial on programming the Q3 refer to the
23. Outgoing SNMP ports are set with a default value that you can change Setting the port to will disable the port SNMP community string is used in SNMPv2 for security This value must be set to your network community string in order to do SNMP Gets and Sets For Outgoing SNMP Type select either Traps or Informs If Informs 15 selected then the system will wait for a response back that the alarm message was received If no response is provided within approx 5 seconds the system will resend the alarm message Q3 User Manual 37 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial EMAIL SPECIFIC PARAMETERS The next section EMAIL Figure 41 allows you to enter email addresses for sending email alarms There are four groups of emails The distribution list for each group can be 120 characters long Enter each address separated by a comma Time of day TOD schedules are available to send an email alarm to that distribution list only if the time schedule 15 active The subject field allows you to enter a specific message that will be sent with every email alarm for that group This message will be appended to the severity value which will be the first item in the subject field Critical your subject message will be shown on the email subject line SNMP SPECIFIC PARAMETERS The last section SNMP SPECIFIC PARAMETERS Figure 41 allows you to set the parameters for sendi
24. Q5 User Manual Programming the Unit The following sections will review those commands 6 3 1 Reviewing Inputs Step 1 To review the current status of all universal inputs enter REV UIN and press ENTER REV is an abbreviation for REVIEW You can also enter REVIEW UIN is the acronym for universal input A list of the current inputs will be displayed on the screen Figure 49 with the following information 15 the number of the Universal Input NAME is the name assigned to the Universal Input VALUE is current value of the Input ACCUM 15 the time accumulated on the timer This timer will keep track of the total amount of ON time INT ON is the interval ON time When point turns on the timer resets to zero and keeps track of how long the point has been on this time INT OFF is the interval OFF time When a point turns off the timer resets to zero and keeps track of how long the point has been off this time TIMER is the total time that has elapsed since the timers were reset to 0 EVENT is the number of cycles that have occurred Every time a point goes on or off counts as an event thus there are two events for a complete cycle VALUE ACCUM INT ON INT OFF 141111 ICE BN BOILR EN WICOOLER WIFREEZR PHASELOS 2 DUI 1 4000 WIDI CMPR WIS CMPR Figure 49 Current Universal Inputs Step 2 To review a single point select points or a range of inpu
25. a value of ALARM if the temperature 15 below the alarm setpoint for the delay time BYPASS shows the bypass status and time remaining if the RTU is in bypass A value of FOREVER will need to be manually cleared ZALML BYPASS HEAT BAR AREA COOL2 LOBBY COOL 2 LIBRARY COOL2 SALAD Figure 52 List of RTUs networked to the Q3 Step 2 To review a single RTU select RTUSs or a range of RTUS enter REV RTU lt RTU s gt and press ENTER For example If you enter REV RTU 1 RTU 1 will be displayed Q3 User Manual 52 Rev 3 0 9 9 00 Ce Quest Controls Inc Smart Control Solutions for Buildings WWwWW que stcontrols com commercial If you enter REV 2 5 10 13 RTU 2 5 and 10 through 13 will be displayed Ifyou enter REV 1 10 1 through 10 will be displayed 6 3 7 Bypassing RTUs Bypassing an RTU overrides the program and forces the RTU on or off for a period of time or forever When bypassing an RTU you must provide a bypass condition for every control point on the RTU Step 1 To bypass an RTU enter BYP lt RTU gt fan lt cooll gt cool2 lt 1 gt lt heat2 gt econ lt AOP gt lt gt and press RETURN Where RTU is the number assigned to the is the bypass state for the fan You can choose ON or OFF COOLI is the bypass state for cool stage 1 You can choose
26. history review history logs review and change setpoints monitor additional network modules review and change date and time schedules and change system settings The following sections will discuss how to perform these actions using the links from the navigation bar Figure 20 The links listed under Admin require an Admin username and password See Section 5 13 Web Server Setting CT Came Conicolr DEI Navigation bar and links to review status and make program changes 7 Quest Controls Inc SI MPs Toe ridic PE ai e ben ran 420 Dirar Danba i L Fogergrydisg ch 95257 BB E ghi aims 1830 821 1211 URL ta uf Figure 20 Web Server Navigation Bar 5 4 Inputs and Outputs Your Q3 system has been programmed to gather information about your building s equipment and environment through strategically placed digital and analog input sensors Digital inputs sense on or off conditions while analog inputs sense a range of measurement such as temperature or humidity In addition to sensing information through inputs the Q3 has been programmed to automatically control devices using digital outputs Digital outputs turn a connected device on or off according to your program s parameters To manually control a device for a period of time you can bypass the output 5 4 1 Reviewing Inputs Step 1 To review all current inputs Click on the Inputs link on
27. on your pc and attempt to establish a Telnet link with the Refer to Microsoft s knowledge base on setting your default Telnet client if you need to set it and or change the client you would like to use If you are using IE7 or Windows Vista you will need to make a registry tweak to launch a Telnet session from your browser Consult Microsoft s Knowledge base for making these changes Note An Admin password 15 required to use the Command Line link If you have not logged in with an Admin password the system will prompt for the password Step 1 To send commands to the Q3 click the Command Line Link from the Navigation bar Figure 20 Step 2 Enter the Admin Level username when the Q3 prompts you for a username Enter the Admin Level password at the password prompt Figure 47 Step 3 Enter Q3 commands at the command prompt to program and or retrieve status Refer to section 6 for a list of available commands Step 4 Close your Telnet Client when you are finished to terminate the session VXLEET buns FRE ET uT102 xnoden 2020HZLBG CRIAT TESS le Slr Figure 47 Sample Telnet Client Screen Q3 User Manual 45 Rev 3 0 9 9 09 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Chapter 6 Terminal Communication amp Alarm Transport There are two methods of communicating with the using a term
28. press ENTER UIN is the number assigned to the input You can review one point or up to four points at one time For example you may wish to review temperature UIN1 humidity UIN2 and the air conditioning cooling for 2 air conditioners RLY1 amp RLY2 to diagnose any environmental and air conditioning performance trends and or problems Q3 User Manual 55 Rev 3 0 9 9 00 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals com commercial Step 2 To review the log for the above points enter REV LOG UIN2 RLY1 RLY2 and press ENTER The log for UINI UIN2 RLY1 and RLY2 will be displayed Figure 56 LOG FOR UIN ZONETEMP UIN HUMIDITY RLY COOL1 RLY COOL2 03 20 2007 41 1 42 1 45 03 20 2007 1 T2 45 03 20 2007 211 1 12 48 03 20 2007 1 Fa 49 03 20 2007 41 1 74 46 4T 44 43 45 45 45 45 03 20 2007 1 ET 840 400 03 20 2007 03 20 2007 03 20 2007 03 20 2007 03 20 2007 OY WB OY OY OY OS WN OI O1 OY 1 O Figure 56 Log History for UIN1 UIN2 RLY1 and RLY2 The log data for these points will be displayed the screen To stop the data flow press CONTROL 5 To resume the data flow press CONTROL Q To abort the readout press the ESC escape key 6 4 2 Input and Output Log History with Starting Date and Time To review log data for an input or output based on a specific start time in the log enter R
29. sensor 3 If the known good sensor doesn t work then disconnect the field wiring from the Q3 and connect it directly If it works now then correct or replace field wiring 4 If the known good sensor doesn t read when connected directly to the Q3 then replace the Q3 8 1 3 Control Point Failure PROBLEM One of my control points is not turning off SOLUTION 1 Verify the relay on the Q3 opens and closes with on and off commands Bypass the point on and off and use a voltmeter to verify the relay 1s working 2 Verify the wiring to the control point is correct 3 Verify the control source voltage typically an external 24 VAC transformer 15 operable and supplying proper voltage 8 1 4 Alarm Notification Failure PROBLEM amnotreceiving email alarms SOLUTION 1 Check the setting in the Email Alarm notification page 2 Verify the EMAIL SMTP server 15 operational and that the proper username and password if required has been entered 3 Check for any firewalls and or rule sets preventing emails being sent from the location to the SMTP server 4 Doa test email by clicking on the Email test button 8 1 5 Battery PROBLEM The system keeps losing history memory and clock settings SOLUTION 1 Change the system battery To change the system battery refer to the User Manual Installing the Unit Q3 User Manual 64 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commer
30. the doors the card will open in the Active Door s field Step 5 Select a time schedule if you want to limit the hours that this person has access to the site in the TOD Qualifier field Step 6 Click the Add button to add the card or the Cancel button to cancel the operation Q3 User Manual 42 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals corm commercial 5 14 3 Removing an Access Card Step 1 Click the Remove Card Link from the Door Access screen Figure 44 The Remove Card Screen will be displayed Figure 45 Xo dro p u wit centres 92275 Pieter C Ir Figure 45 Remove Access Card Screen Step 2 Enter the card to be removed in the CARD field Step 3 Click the Delete button to remove the access card or the Cancel button to cancel the operation Q3 User Manual 43 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings 5 14 4 List All Active Cards Step 1 Click on the List Cards link from the Door Access Screen Figure 43 A list of all cards active in the system will be displayed with the card number the name of the person issued the card and the doors the person has access to open Figure 46 Quest Controls Inc Serpeints EIU Hams Cua ars Aces Line WEE D DT i22ne 1 ds bee
31. the navigation bar The current status of all of the inputs in the system will be displayed Figure 21 Each input will be shown with its physical location number its name and its current reading Q3 User Manual 22 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial nexo brem re poslea Cp Quest Controls Inc Satoh L TEMP ATAF F Schedules LAGHTLYL ore Longing 4 now WECOULENM WIFEFF7R 7 PHASELUS d M B PIN OFF ure L m UINDOO ELS coena OFFICE no My m Li OFFRCE 12 L3 RM OFF ens mem di 14 HM ur corp M tien Las AE Fighes Fang ad 1b OCCUPIED Figure 21 Current Inputs Step 2 To refresh the page click on the Inputs link again The Q3 will refresh and display new values for each input Step 3 Click on the next to INPUTS to display additional information Figure 21 X TT eis Le ee nuts El anta 1 Enk bcd gt Om AR Fim Tog imami enFC emen i mar WEHA 2711 WERFETR Agen 7 PANOS IATA EIA 785 22 41 1D anan 70 20 2
32. to 64 16 input increments order part 150155 for Universal Input Expansion Board UIB Analog 0 5VDC or 0 20mA or dry contact closures Outputs Digital 16 digital outputs expandable to 64 in 8 output increments order part 150154 for Digital Output Expansion Board DOB Contact Rating 30VDC 1 0 amps 120 VAC 0 5 amps Outputs Analog 2 on board optional expandable to 10 analog outputs order 150156 for Analog Output Expansion 0 10VDC or 0 20 4 20mA Network 5 485 communications bus for communicating with up to 16 RTU controllers and Input Output expansion modules order part 150440 for RTU Card Access Supports industry standard Wiegand format proximity or card swipe readers Up to 600 cards can be programmed per site Logs 800 most recent events Power 24V AC or DC 20 25 amps Front Panel Built in programming panel with 8 keys and a 32 character backlit LCD Display Modem Supports industry standard Modems V 90 V 34 with error correction amp data compression Serial Port DB 9 RS 232 port Supports asynchronous communications Programmable for speed parity amp bit format Network Interface option LAN Ethernet IObaseT order part 300165Q with RJ 45 connector Protocols Supported TCP IP Telnet DHCP HTTP SMTP SNMP v1 v2c Traps Logging Logs all inputs outputs and alarms up to 16 000 points Software Supports any off the shelf terminal communication software e g HyperT
33. 09 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 4 1 3 The Program Key Use the PROGRAM key to make modifications to the Q3 s program settings such as changing setpoints bypassing outputs and setting the clock The Q3 requires a password for program access The default password is MASTER If you are unsure of what you are doing at this point stop and get further instruction from your system administrator To make a program change Step 1 Press the PROGRAM key The system will prompt for your password by displaying the password field Figure 9 Figure 9 LCD Display of Password Prompt Step 2 To enter your password use the UP and DOWN arrow keys to scroll through the available letters and symbols at the first character entry until the first character of your password appears Step 3 Press the RIGHT arrow key to move to the next character Continue entering the entire password Step 4 Press ENTER when you have finished entering your password The display will show OK if the password 15 valid Step 5 Press the PROGRAM key again and the LCD will prompt you to select one of the following setpoint bypass or clock Step 6 To scroll through the items use the RIGHT arrow key The cursor will flash on the current choice Step 7 To choose the item Press ENTER CHANGING A SETPOINT Step 1 Use the RIGHT or LEFT arrow key to choose SETPNT from the menu and press ENTER Th
34. 3 User Manual 26 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals corm commercial 5 5 1 Viewing Setpoints Step 1 To review the current setpoints click on the Setpoints link The status of the setpoints programmed in the system will be displayed Figure 27 Each setpoint will have a number from 1 to 32 a unique name for the setpoint and the current value Pacers Ca Controls REIHE 75 EEH rr 73 I I bets 1 E DURING 3 T E ZEL ri 5 STE m LL EEATRTR 1 12 BUM ET 14 B DEB a Tina usa J Figure 27 Current Setpoints 5 5 2 Changing Setpoints Note An Admin password 15 required change a setpoint If you have not logged in with an Admin password the system will prompt for the password Step 1 To change a setpoint click on the NAME of the setpoint This will bring up the Change Setpoint window Figure 28 d Per conan Q IPE Pecan ce Quest Contrals Inc Figure 28 Change Setpoint Window Step 2 Enter a new value in the VALUE box and click on the CHANGE button to send th
35. 7 6 5 CHANGING PASSWORDS 57 6 6 SETTING THE CLOCK 58 6 7 ALARM TRANSPORT 58 CHAPTER 7 DOOR ACCESS CONTROL 59 7 1 ACTIVATING OR CHANGING A CARD KEY OR PASS CODE 59 7 2 ISSUING A TEMPORARY CARD KEY OR PASS CODE 60 7 3 DELETING A CARD KEY OR PASS CODE 60 7 4 PROVIDING REMOTE ACCESS 61 7 5 REVIEWING THE ACCESS CONTROL INFORMATION 61 Q3 User Manual 2 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial CHAPTER 8 TROUBLESHOOTING TECHNICAL SUPPORT AND SERVICE 63 8 1 TROUBLESHOOTING 63 9 1 1 COMMUNICATION 63 8 1 2 SENSOR READING 64 9 1 3 CONTROL POINT FAILURE 64 8 1 4 ALARM NOTIFICATION FAILURE 64 8 1 5 BATTERY 64 8 2 TECHNICAL SUPPORT AND SERVICE 65 8 3 WARRANTY 65 Q3 User Manual 3 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Chapter 1 Introduction Congratulations on your purchase of the Q3 Building Management System The is a state of the art electronic monitor and control system that provides you with an integrated solution for the facility management of your small and medium size buildings and remote sites Acting as your smart eyes and ears at the remote site the Q3 1s capable of performing your HV AC Lighting and Refrigeration Control and Monitoring Environmental Monitoring Power Monitoring Generator Monitoring Equipment Monitoring Intrusion Alarming and Door Access Control
36. 8 17 24 1 PrAEWIR ar 20200 21 123 21 13 n Hinr T T TE T 1 T T T z uncos PRIMUM NEM Erreur ire 11 iun My ee uH mab T s AAEL B CHE 2 atr MN uuu quu ibu341uz Gane Iz m mom m Caes Ra recen rte a Ls I a le inizia ua a figit ierit 16 OCCURED FF gigi mhdra 76H Figure 22 Expanded Current Inputs Information In addition to physical location name and current reading the following information will be displayed Figure 22 ACCUMULATED ON is the time accumulated on the timer This timer will keep track of the total amount of ON time INTERVAL ON is the interval ON time When a point turns on the timer resets to zero and keeps track of how long the point has been on for the current interval INTERVAL OFF is the interval OFF time When a point turns off the timer resets to zero and keeps track of how long the point has been off for the current interval MANUAL is the total time that has elapsed since the timers were manually reset to 0 Q3 User Manual 23 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals corm commercial EVENTS is the number of cycles that have occurred Every time a point goes on or off counts as an event thus there are two events for a complete cycle
37. E SCHEDULES 31 5 9 REVIEWING CURRENT SCHEDULE STATUS 32 5 9 2 CHANGING TIME SCHEDULES 22 Q3 User Manual 1 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 5 9 3 CHANGING DATE SCHEDULES 33 5 10 VIEWING INPUTS AND RTU LOG INFORMATION 34 5 11 SETTING SYSTEM CLOCK 35 5 12 PROGRAMMING ALARM NOTIFICATION 36 5 13 WEB SERVER SETTING 39 5 14 DOOR ACCESS CONTROL 41 5 14 1 VIEWING DOOR ACCESS LOG 41 5 14 2 ADDING AN ACCESS CARD 42 5 14 3 REMOVING AN ACCESS CARD 43 5 14 4 LIST ALL ACTIVE CARDS 44 5 14 5 OPENING A DOOR REMOTELY 44 5 15 COMMAND LINE 45 CHAPTER 6 IERMINAL COMMUNICATION amp ALARM TRANSPORT 46 6 1 CONNECTING FOR LOCAL TERMINAL COMMUNICATION 46 6 2 CONNECTING FOR REMOTE TERMINAL COMMUNICATION 46 2 1 CONNECTING FOR MODEM COMMUNICATION 47 6 2 2 CONNECTING FOR ETHERNET COMMUNICATION 47 6 3 BASIC COMMANDS AND FUNCTIONS USING COMMAND LINE MODE 47 6 3 1 REVIEWING INPUTS 48 6 3 2 REVIEWING OUTPUTS 49 6 3 3 BYPASSING OUTPUTS 50 6 3 4 REVIEWING AOP 50 6 3 5 BYPASSING AN AOP 5 6 3 6 REVIEWING RTU 5 6 3 7 BYPASSING RTUS 53 6 3 8 REVIEWING AND CHANGING SETPOINTS 53 6 3 9 REVIEWING ACTIVE ALARMS 54 6 3 10 REVIEWING HISTORICAL ALARMS 55 6 4 REVIEWING HISTORY LOGS 55 6 4 INPUT AND OUTPUT LOG HISTORY 55 6 4 2 INPUT AND OUTPUT LOG HISTORY WITH STARTING DATE AND TIME 56 6 4 3 REVIEWING RTU LOG HISTORY 56 6 4 4 REVIEW RTU LoG HISTORY FROM A SPECIFIC STARTING DATE AND TIME 5
38. EV LOG lt point1 gt lt point2 gt lt point3 gt lt MM DD Y Y gt lt HH MM gt lt gt and press ENTER lt pointl gt lt point2 gt lt point3 gt lt point4 gt are any combination of inputs and outputs up to four points MM DDY Y Y is the starting date of the log information you wish to review lt gt lt gt is the starting time of the log information For Example if you wish to review the log for input 2 and output 1 starting on March 8 2007 at 4 p m enter REV LOG UIN 2 RLY 1 3 8 07 4 00 PM and press ENTER 6 4 3 Reviewing RTU Log History Step 1 To review the RTU history log enter REV LOG lt RTU gt and press ENTER Where lt gt is the number of the RTU you would like to review Q3 User Manual 56 Rev 3 0 9 9 00 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial A list of the last 900 entries will be displayed from the oldest to the newest Figure 57 RTU LIBRARY LOG TIME 03 31 2007 217122071 03 31 2007 5022 i EE 2 ID 03 31 2007 T0 03 31 2007 10 D3 231 2007 I1 222122007 11 Fe KO LO Fe MO 50 XO XO O XO Figure 57 History Log The log will show the zone sensor supply air sensor and control mode logged every 15 minutes To stop the flow of data press CONTROL S To resume the flow of data press CONTROL
39. Q To abort the read out press the ESC escape key 6 4 4 Review RTU Log History from a Specific Starting Date and Time To review log data for any RTUS based on a specific start time in the log enter REV LOG lt gt MM DD Y Y lt HH MMP lt AM PM gt and press ENTER lt gt is the point number for the log you want to review lt MM DD YY gt is the starting date of the log information you wish to review lt HH MM gt lt gt is the starting time of the log information For Example to review the log for RTU2 starting on May 5 2007 at 1 p m enter REV LOG RTU2 5 5 07 1 00 PM and press ENTER 6 5 Changing Passwords There are five levels of security for the Q3 that require a password READ PROGRAM BYPASS ACCESS and MASTER Up to 20 user passwords can be assigned in any combination of security level These passwords are used for the serial direct connection and for the modem connection To change a password enter SET PSWD it READ PROG BYPASS ACCESS MASTER lt PSWD gt and press ENTER 15 the number assigned to the user K READ PROG BYPASS ACCESS MASTER are the user s security level Q3 User Manual 57 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings WWW que stcontrols com commercial PSWD is the new password for the user Enter the password between single quotes For example to change password 5 for a user to have read program and bypass le
40. R CARD ID is the number of the Card Key TOD is the Time of Day Schedule See Chapter 5 7 2 for defining TODs using the WEB interface or the Q3 Programming Manual to define TODs using the command line interface DOR 1 DOR 2 DOR 3 DOR 4 are the doors through which you wish to give access You can choose up to 4 doors For example if you enter Card 1 TOD 1 DOR 1 DOR 3 card 1 will now open doors 1 and 3 while Time of Day Schedule 1 15 ON Step 3 Press ENTER to activate the card or pass code 7 3 Deleting a Card Key or Pass Code Step 1 To delete a card key or pass code enter REMOVE CARD CARD ID and press ENTER Card ID is the number or pass code assigned to the card Step 2 Press ENTER to deactivate the card The system will respond with OK if it accepts your command REMOVE CARD 10 OK If the command 15 not accepted the system will respond with a help prompt or format for entering the command Q3 User Manual 60 Rev 3 0 9 9 00 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 7 4 Providing Remote Access Step 1 To give access to a door from a remote location enter BYP RLY ON lt gt and press ENTER RLY is the output number assigned to the door you want to open HH MM is the time you want access through the door to be available Step 2 Press ENTER to do the bypass open the door The system will respond with OK if it accepts your command
41. Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial REV and press ENTER is the acronym for Roof Top Units which control the building HV AC systems A list of current RTUs networked to the system will be displayed on the screen Figure 52 with the following information is the number of the NAME is the name assigned to the RTU TYPE is the type of HVAC system DX standard direct expansion air conditioning system HP heat pump GH gas heat system ZONE 15 the actual zone temperature status SPT is the current set point being used for the control This is after the ADJ value is calculated into the setpoint ADJ is the local adjustment from the slide switch This will be 3 to allow local adjustment HTDIF is the heat differential The amount subtracted from the setpoint to determine the heat control setpoint SPLY is the current status of the supply air sensor MODE is the current control mode of the HVAC system OFF FAN COOL2 HEATI HEAT2 ECON economizer mode SHTDN shutdown mode FANALM is the status of the fan alarm monitoring point The value is NONE or ALARM FLTALM is the status of the filter alarm monitoring point The value is NONE or ALARM ZALMH is the zone alarm high temperature It has a value of ALARM if the temperature 1s above the alarm setpoint for the delay time ZALML is the Zone Alarm Low temperature It has
42. SEND button is clicked Step 4 Once you have made all of your changes click Save Changes to Flash to save your changes to non volatile flash memory 5 9 3 Changing Date Schedules Note An Admin password 15 required change a date schedule If you have not logged in with an Admin password the system will prompt for the password Step 1 From the Review Schedule Status screen click the NAME of the date schedule to change The CHANGE DATE SCHEDULE window will be displayed Figure 37 Q3 User Manual 33 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial BE UE CP Cumst CA nn inm Usethe drop Quest Controls Inc downs to change o Smot Goan Sokin uiti SITE ID QBNS Plecersilla CA the date schedule Input gumita ATI 0 FIRST RANGE LAST DAY uT1 DER d LM E 2 ij b ATs Bur SENG Lone Hame Figure 37 Change Date Schedule Window Step 2 Use the drop downs to select the date schedule number and the dates on which the schedule will be active Click the SEND button to transmit your changes to the Q3 5 10 Viewing Inputs and RTU Log Information You can display a graph of log information for any Input up to 4 points or RTU connected to the controller or download a text file of
43. T HUMIDSPI OSA COOL LI HIGH RH Figure 53 List of Setpoints with Current Values Step 2 To change the value of a setpoint enter DEF SPT lt SPT gt INIT VALUE and press ENTER DEF is short for DEFINE SPT is the number of the setpoint VALUE is the new setpoint value For example if you wanted to change the value of setpoint 1 in the above list to 85 enter DEF SPT 1 85 and press ENTER The value of setpoint will be changed from 80 to 85 6 3 9 Reviewing Active Alarms Active alarms are alarms that are currently present in the system and have not been cleared To review all active alarms enter REV ALARM and press ENTER A list of all active alarms will be displayed on the screen Figure 54 If there are no active alarms the Q3 will return with a new command prompt ALARM MN 04 09 07 12 09 00 UIN WIFREEZR 46 6 F FREEZER TEMP OUT OF RANGE ALARM MN 04 09 07 12 09 00 UIN WI COOLER 139 6 F COOLER TEMP OUT OF RANGE Figure 54 List of All Active Alarms Q3 User Manual 54 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 6 3 10 Reviewing Historical Alarms The Q3 keeps a list of the last 99 alarm entries in an alarm history log The Q3 will also store system notices in the log for such items as power failures and bypasses Notice events do not get sent on alarm dial outs Alarm entries are listed newest to oldest
44. User case sensitive and the password 15 user The default username for Admin access 1s Admin case sensitive and the password is admin See Section 5 15 Web Server Setting to change your password Step 2 Enter the User Level username and password press ENTER The Web Server home page will be displayed 5 2 The Homepage The home page will always display any active alarm conditions as well as the Site Information The site information displayed on the home page can be changed through the Web Server link on the navigation bar See Section5 15 Web Server Setting You can return to the home page from any screen by clicking on the Home link on the navigation bar Figure 19 Bonos Site Identification appears at the top of every page Any active alarm is displayed on the Home Page in the color corresponding to the m severity of the asa Gaidi condition Fe 5 MY unu Site information contains user Ta pd programmable information Leoben b specific to the site and a programmable link URL Figure 19 Web Server Home Page Q3 User Manual 21 Rev 3 0 9 9 09 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial 5 3 Navigating the Site The navigation bar on the left side of the screen shows a list of links that you will use to review the status of inputs and outputs bypass outputs review active alarms and alarm
45. arm Notification The Q3 will automatically generate alarms when an equipment alarm contact has changed state or a function being monitored does not match Q3 User Manual T Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings WWwW que stcontrols com commercial the programmed value for an alarm setpoint With the modem option the unit has the ability to dial up to four phone numbers when an alarm or an alarm clear message needs to be reported With the Ethernet option the unit can email up to four groups of email addresses with an alarm and send SNMP traps to 4 IP addresses The automated alarm function acts as an early warning system for equipment failures and environmental problems providing notification before the problem results in costly downtime Door Access Control The Q3 s door access control feature provides added security and intrusion monitoring The unit supports up to four doors of access control and can provide digital feedback from the door to alert during illegal entry or door ajar conditions The Q3 can handle a maximum database of 600 cards for large personnel requirements and can be customized for specific applications The Q3 also stores the 800 most recent door access entries Q3 User Manual Q Rev 3 0 9 9 09 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals com commercial 2 2 Specifications Part Number 150435 Inputs 16 universal inputs expandable
46. cial 8 2 Technical Support and Service For questions regarding technical support service or repair of a product contact us at Quest Controls 208 9th Street Dr West Palmetto FL 34221 Tel 941 729 4799 To return defective products in or out of warranty you must have an RMA To get an RMA call 941 723 4112 For more information about our test and repair center or about customer support services visit our website at www questcontrols com 8 3 Warranty QUEST warrants products of its manufacture to be free from defects in design workmanship and material under normal and proper use and service for a period of 12 months starting upon shipment from the QUEST factory with the exception of Software noted below Products not manufactured by QUEST will have a 90 day warranty Software is warranted to conform to QUEST s Software Product Description applicable at the time of order QUEST s sole obligation hereafter shall be to remedy any nonconformance of the software to the Software Product Description during the 90 day period following delivery This warranty shall not apply to fuses batteries or any product or parts subjected to misuse neglect accident Acts of God or abnormal conditions of operation QUEST agrees to repair or replace at the place of manufacture and without charge all parts of said products that are returned to the QUEST factory within the warranty period provided the warrantor s examination discloses to its sa
47. d the Q3 RTU controller can monitor and control a building s complete HV AC system to increase energy efficiency and reduce both installation and energy costs Flash Memory and Versatile Programming The Q3 has non volatile FLASH memory that prevents program loss in the event of a power failure It also stores program uploads that allow for easy system upgrades This allows the entire operating system to be upgraded remotely With its versatile programming options the Q3 1s simple to customize for specific applications or customer requirements and program changes can easily be made through any of its user interfaces Multiple User Interface Options A wide range of user interfaces make communicating with the Q3 convenient The field friendly front panel LCD and keypad and the built in 5 232 communications port provides access for on site monitoring and programming changes Remote control interrogation and programming changes can be made via an industry standard dial up modem or Ethernet interface Convenient User Friendly Web Interface The web browser interface makes it convenient to manage the unit remotely and monitor system status from any alarm or maintenance center with an Internet connection Review inputs and outputs change setpoints bypass outputs change date and time schedules set up alarm notification and program site information Remote access to all of these functions reduces the necessity for on site maintenance Automated Al
48. e main RTU page click on the BACK TO RTU PAGE link 5 7 2 Bypassing an RTU Note An Admin password 15 required to bypass an RTU If you have not logged in with an Admin password the system will prompt for the password Step 1 To bypass an RTU click on the BYPASS RTU link from either the RTU status page or the RTU graphic page The RTU Bypass window will be displayed Figure 33 CP Quit ri QUO Bacardi a Quest Controls Inc idimi mn Figure 33 RTU Bypass Window Step 2 Use the dropdowns to select the number of the RTU you want to bypass Q3 User Manual 30 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Step 3 Deselect AUTO by clicking on the check mark in the AUTO box on by default to prevent errant results To reset an RTU to automatic click on the AUTO box Step 4 To manually set a bypass choose the on and off state you want for each stage of control If you are using the analog output you can select a percentage output Step 5 To send your bypass to the Q3 click the DO BYPASS button 5 8 Bus Status The Q3 system 15 expandable by adding network modules such as input output and RTU controllers to the base system Step 1 To show which modules are connected to the system click the Bus link The BUS Status screen will display the modules that are connected to the system and if any of the modules are in communication error Fi
49. e name of the first setpoint will be displayed Figure 10 Figure 10 LCD Display of the First Setpoint Q3 User Manual 17 Rev 3 0 9 9 09 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals corm commercial Step 2 Use the UP and DOWN arrow keys to scroll to the setpoint you wish to change and press ENTER The current value of the setpoint will be displayed Figure 11 Figure 11 LCD Display of Value of Setpoint 1 Step 3 Use the UP and DOWN arrow keys to change the setpoint value If you do not wish to change the setpoint press EXIT to abort your changes Press ENTER to make your change active The LCD will display OK briefly and return to the setpoint list Step 4 Use the UP and DOWN arrow keys to select another setpoint or press EXIT to return to the main program screen BYPASSING OUTPUTS Step 1 Use the RIGHT or LEFT arrow keys to choose BYPASS from the menu and press ENTER Step 2 Choose RLY AOP and press ENTER Figure 12 RLY is the acronym for digital output and AOP 15 the acronym for analog output The name for relay one will be displayed Figure 12 LCD Display Type of Output for Bypass Step 3 Use the UP and DOWN arrow keys to scroll to the relay you wish to bypass and press ENTER Figure 13 Figure 13 LCD Display of the First Output The display will show a choice of bypass options ON OFF or AUTO Figure 14 If you choose ON or OFF you will need to inpu
50. e new value to the Q3 After the change the system will show the updated setpoint status Step 3 After you have made all of your changes click on the Save Changes to Flash link from the Setpoint screen to write the changes to the non volatile flash memory Save Complete will appear on the screen Q3 User Manual 27 Rev 3 0 9 9 09 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 5 6 Alarms The Q3 will automatically generate an alarm if a digital input has changed states or an analog input does not match its setpoint value The severity of the alarm and the type of notification can vary depending on the parameters programmed into the system 5 6 1 Viewing Current Alarms Step 1 To view current alarms click on the Alarms link The current ACTIVE alarms in the system will be displayed Figure 29 This 1s the same information that 15 displayed on the Home page Each alarm will show the name of the input the severity of the alarm the time the alarm was triggered and the condition that triggered the alarm All alarms are color coded based on their severity level Critical alarms are red major alarms are orange and minor alarms are yellow Click on ALARM ial onore HISTORY link to view 2 Quest Controls Inc alarm history log EUR apas 23 uy The current active lus alarms are color coded herr I Ie e 2 _ n red for critical orange for major yellow for
51. eep track of the total amount of ON time INTERVAL ON is the interval ON time When a point turns on the timer resets to zero and keeps track of how long the point has been on for the current interval INTERVAL OFF is the interval OFF time When a point turns off the timer resets to zero and keeps track of how long the point has been off for the current interval MANUAL is the total time that has elapsed since the timers were manually reset to O EVENTS 15 the number of cycles that have occurred Every time a point goes on or off counts as an event thus there are two events for a complete cycle 5 5 3 Bypassing Outputs Note An Admin password 15 required to bypass an output If you have not logged in with an Admin password the system will prompt for the password Bypassing a Digital Output Step 1 Click on the Bypass link from the Output screen Figure 23 This will bring up the Bypass Digital Output window Figure 25 Tana CODE Piscmr ila 2 Quest Controls Inc Saulis fre Biking SITE ID 3885 Placerval Clicking on the Figure 25 Bypass Output Window Q3 User Manual 25 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrols com commercial Step 2 Use the drop downs to select the Relay or output number followed by the State ON OFF or AUTO and then select either the time for the bypass to rema
52. er Temp Temp F 6 Walk in Cooler Control 6 WalkinFreezer Temp TempF 7 Walk in Freezer Control 8 Heat Lamps side 1 control 8 Walk in Freezer Run Monitor Digital 9 HeatLamps side 2 control J 2 pue uM 16 16 HV AC Occupied Override Zone 1 Upstairs Dining TO Zone 2 Salad Area Supply Air Fan Control Stage 1 Cooling Control DOS Stage 1 Heating Control DOS DOS Zone Temperature Senor Zone Temp Adjustment Supply Air Temperature FZone3Kithen Zone 4 Main Dining Supply Air Fan Control Stage 1 Cooling Control Stage 2 Cooling Control Stage 1 Heating Control Stage 2 Heating Control DO AII Zone Temperature Sensor Zone Temperature Sensor Zone Temp Adjustment Zone Temp Adjustment Supply Air Temperature Supply Air Temperature 77 Q3 User Manual 13 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Chapter 4 Local Communication The Q3 allows the user to manage the unit on site Local communication with the unit to interrogate the system or make program changes can be done through the front panel interface or through the serial craft port connection 4 1 Front Panel Interface The Q3 s front panel interface consists of a 2 line by 16 character LCD display and a keypad that allows the user to review syste
53. erminal I O Terminals 2 piece pull off terminals for all field wiring Battery Long life lithium 10 year shelf life 1 5 years under load Temp Humidity Sensor Accuracy Temp 1 F 0 5 Humidity 2 of range Temperature amp Humidity sensors included Ambient Operating Temp 20 to 180 F 29 to 82 C 0 95 RH Non condensing Certification UL CE Dimensions 11 W x 11 H x 2 D 279mmW x 279mmH x 51mmD Weight 4 5 165 2 0 kg Warranty One 1 year Q3 User Manual 9 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Chapter 3 Applications The Q3 15 extremely flexible which allows the user to monitor and control a wide variety of equipment environmental functions and security systems in many different buildings and facilities The diagram and the lists of typical Inputs and Outputs that follow show the most common applications Monitoring and Control Solutions for Small to Medium Buildings DR Quest 2 7 Controllers 3 1 Small Retail Retrofit Job Name Small Retail Retrofit OUTPUTS INPUTS 1 OutsideLights 1 JjLighLevlSeno 2 StoreLights 2 OutsideAirTemp Cd 3 Spare Light control point 3 ZomeTemp y 4 Supplyairfan 4 jSuplyAirTem y 5 ACuniticol 5 Zone Adjuster C 6 ACunit2cool 6 j ReumAirTem Cd 7 Electric Strip Heater
54. field You can also set subnet gateway and DNS Server addresses for your network by entering that information in the respective fields If you are using DHCP or Static DHCP on your network you can check the DHCP box and the system will request and address gateway subnet and DNS server information from your router Changing the TELNET Port Number Enter the new port number in the POR T field the default port 16 23 Set a timeout delay in minutes by entering in a numerical value in the TIMEOUT field A timeout value of will disable the timeout function Changing Password There are two passwords available for the Q3 The User password allows the user access to all of the navigation links except the Admin links The Admin password allows access to the additional three links under the Admin section of the Navigation bar plus any page that allows a program change or bypass Enter a user name and password for the different levels To change either password enter the new username in the USER field or the ADMIN field and the password in the PASSWORD field The fields are case sensitive Enter the new password again in the CONFIRM PASSWORD field Q3 User Manual 40 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Changing Site Information The Site Information is displayed on the HOME page in the header and in the Site Information box Enter the new information in the ID and
55. gure 34 H E Pe CE e Quest Controls Inc Name of module CA Contre Solution ling SITE m G38MS PI networked to the system such as RTU BLES STATUS tout controllers i E i Hann 1 ELSTI ij pe 2 ni I 3 BLOGS E CK 0 whae I 4 BUS F ERR 235 Mien Eh Homa 5 BuSD05 Di YES ERR 255 B Cn Er Admin 7 EUST DE j al irt 8 k 18 Cuns 2 xm zr 3 5 wES FRR E I I Busta 20 krea central eer la Command Line RTL 01 gt E D c t 13 FTU nr zi Eg DK D 12 1 Elana 22 4o CH n bare m Exi inte Bud4525 23 Teni Fara gra a BLSDS 74 MD DK ET Ei D317 253 H HLSDIH 23 HD Buen 27 Ho De 1 3n 2 24 b n 11 gt NO DK n ASUI A WO GH 11 EL 0231 7 14 HG n 25 HD rr ib 2E HO DE n oF DR Figure 34 Bus Status Screen 5 9 Time and Date Schedules The Q3 has 16 time of day schedules that can be programmed to control the daily on off function of the outputs The eight date schedules are used to bypass the daily schedule for a
56. have to be manually cleared by using the bypass command to set the output to AUTO For example to bypass RELAY 1 off for 2 hours enter BYP RLY 1 OFF 2 00 The Relay will revert back to automatic once the bypass period times out NOTE Entering a time of will set the output in the bypass state to FOREVER Step 2 To clear a bypass enter BYP RLY RLY gt lt AUTO gt and press RETURN The output will return to automatic For example if you wanted to return Relay 1 to its auto state before the 2 hours have timed out you would type in BYP RLY 1 AUTO Every time the BYPASS command is issued successfully an entry will be recorded in the alarm log reflecting the result 6 3 4 Reviewing AOP Step 1 To review the current status of all AOP enter REV AOP and press ENTER AOP is the acronym for analog output A list of the current AOPs will be displayed on the screen Figure 51 with the following information isthe number of the analog output NAME is the name assigned to the output VALUE is the calculated value of the device being controlled based on the AOP definition and the percentage output is the percentage output from 0 100 of the available range Q3 User Manual 50 Rev 3 0 9 9 00 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals corm commercial is the time remaining on a bypass or the word FOREVER meaning it must be manually cleared ce euer
57. in in effect or check the Forever box Note When setting an output to AUTO you do not need to select a time or click the Forever box Step 3 Once you have made your selections click DO BYPASS to send your selections to the Q3 After the bypass the system will show the updated output status page Bypassing an Analog Output Step 1 Click on the Bypass Analog Output link from the Output screen Figure 23 This will bring up the Bypass Analog Output window Figure 26 Step 2 Use the drop downs to select the AOP number to bypass the percentage you want the output to be at 1 e 50 or AUTO to reset the output to automatic and the amount of time the bypass is to remain in effect or check the Forever box Figure 26 COBRE i 2 Ouest Controls inc Clicking on the Bypass rcare ing mys Analog Output link will xdi bring up the Bypass AOP window Sum Ana PERCEMT HOUR MINUTE FOREVER Biel owe ae DO Figure 26 Bypass Analog Output Step 3 Once you have made your selections click DO BYPASS to send your selections to the Q3 After the bypass the system will show the updated output status page 5 5 Setpoints Setpoints are used to monitor environmental and equipment conditions The values of the inputs being monitored are compared with the setpoints to detect an alarm condition or make a control decision Q
58. inal communications program such as HyperTerminal The user can communicate locally using the serial craft port connection on the unit or remotely using a dial up modem or Telnet over an Ethernet connection Serial Craft Port Connection Dial up Modem Connection Ethernet Econ Figure 48 Bottom Panel of Q3 6 1 Connecting for Local Terminal Communication Step 1 Connect the serial port on the bottom panel of the Q3 to the serial port of a laptop using the 9 pin RS232 cable Figure 48 Step 2 Log onto your computer s Terminal Emulation program such as HyperTerminal Step 3 Set the communication settings to 9600 baud 8 data bits and 1 stop bit and no parity Press Enter The Q3 will prompt you for your password Step 4 Type your assigned password and press ENTER The default password is MASTER If you fail to enter a valid password when connecting through the serial port the system will continue to prompt for a valid password Once a valid password 1s entered the system identification information will appear on the screen with the current time and date The Q3 is now in Command Line Mode and ready to accept commands See 6 5 Basic Commands and Functions Using Command Line Mode When finished disconnect your terminal and the Q3 will log you out If the Q3 senses no activity after 10 minutes 1t will log you out 6 2 Connecting for Remote Terminal Communication There are two options for remote ter
59. lternate or special dates such as holidays The date schedules can be programmed to be active on a single date two dates or a range of dates Q3 User Manual 31 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 5 9 1 Reviewing Current Schedule Status Step 1 To review the current status of the Time of Day Schedules and the Alternate Date Schedules click on the Schedules link A list of time schedules and date schedules will be displayed Figure 35 Each point will have the schedule number followed by the name of the schedule and the ON OFF status of that schedule Step 2 Click on the name of the schedule to see the program values of the schedule or to make changes to the schedule Requires the Admin password WS oone Red ZQ Quest Controls Schedule a 1 1 Darcey arr 1 2 OFF 3 parg3 T Logging L CEST UN OFF LE ON DATOS OFF ord B a um OFF r 7 OH NOF Lr COOK LN B N KETTLE i F IE ii DN 12 OME ccr as 13 15 BOWES T ON Rannirac ar ere omar 1 Ema nz T V5 ai MI
60. m status change setpoints and make program changes Figure 1 r REVIEW Figure 1 Q3 Front Panel Display Q3 User Manual 14 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 4 1 1 The LCD Display When not in use the backlit LCD display on the front panel shows the identification of the facility being monitored ID 1 on the first line and the current date and time on the second line Figure 2 Figure 2 LCD Display The system will cycle through a display of information such as current temperature and Humidity Figure 3 and Figure 4 The user can select which information will be displayed on the LCD by programming the unit to display that information Typically all temperatures humidity and other analog readings are scrolled across the LCD display for easy viewing For programming instructions see the Q5 User Manual Programming the Unit Figure 4 Display of Current Humidity The LCD will also display alarm information if an active alarm has been generated For example if a temperature setpoint has been exceeded for a high temperature alarm Figure 5 or if there has been a commercial power failure Figure 6 Figure 6 Display of Commercial Power Failure Alarm Q3 User Manual 15 Rev 3 0 9 9 09 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals corm commercial 4 1 2 The Review Key Use the REVIEW key o
61. me schedules properly Step 1 Use the RIGHT arrow key to choose CLOCK from the menu press ENTER The system will prompt you to enter current month date and year by displaying the month day year fields Figure 16 Figure 16 Date Fields for Setting Clock Q3 User Manual 19 Rev 3 0 9 9 09 P Quest Controls Inc Ce Smart Control Solutions for Buildings www que stcontrols com commercial Step 2 Enter the current month date and year by using the RIGHT and LEFT arrow keys to move to each field and the UP and DOWN arrow keys to enter a numerical value When you have entered the current date press ENTER The system will prompt you to enter the current time by displaying the time fields Figure 17 Figure 17 Time Fields for Setting Clock Step 3 Enter the current time by using the RIGHT and LEFT arrow keys to move to each field and the UP and DOWN arrow keys to enter a numerical value Entering a value for seconds 55 1s optional When you have entered the current time press ENTER If the information 15 entered correctly OK will be displayed LOGGING OFF Step 1 To log off of the front panel programming function press the EXIT key twice The Q3 will prompt you if you wish to LOG OFF Figure 18 Figure 18 Log Off Prompt Step 2 Press YES or the UP arrow key to log off the system at this time press Press NO or the DOWN arrow key if you do not wish to log off at this time The Q3 will automatically log your passw
62. minal communication with the system through dial up modem or Telnet through an Ethernet connection Your system is configured from the factory to support one or both of these options Q3 User Manual 46 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 6 2 1 Connecting for Modem Communication To communicate with the Q3 via dial up modem you need an AT command set compatible modem on the other end with communications software to handle the call Any off the shelf package will do For an approved vendor list contact your Quest representative The Q3 modem will connect using the highest negotiated speed Be certain the calling modem is set to use error correction and data compression Step 1 Connect the telephone cable from the phone jack to the phone port on the Q3 Figure 48 Step 2 Using your computer s terminal communication program select modem connection and enter the phone number assigned to the Q3 s modem The phone should ring once and the Q3 will answer The Q3 will prompt for a password This will be the same password used for direct cable connection The default username 15 MASTER You have 10 seconds to enter a valid password otherwise the Q3 will consider the lack of response to be an invalid password and the modem will disconnect Step 3 Enter your password and press ENTER If you fail to enter a valid password in one attempt the modem will disconnect
63. n the Front Panel Display to review system status Step 1 Press the REVIEW key The LCD will prompt for which item you wish to review and display a menu of choices Figure 7 Figure 7 LCD Display of Review Menu Step 2 Use the RIGHT arrow key to scroll through the following choices and the LEFT arrow key to scroll back The cursor will flash on the items as you scroll through them UIN name and status of universal input points that are being monitored RLY name and status of digital outputs that are being controlled AOP name and status of analog outputs DAT date or holiday schedules TOD time of day schedules EQU list of program strategies VAR list of program variables SPT name and status of setpoints Step 3 Choose the item you wish to review and press ENTER For example if you choose UIN and press ENTER the name of the first input will be displayed on the first line the input value will be displayed on the second line Figure 8 Step 4 To view additional data for that input indicated by arrows in the corner of the display use the RIGHT and LEFT arrow keys to scroll through the data for that point Step 5 To view additional points or to scroll between different points use the UP and DOWN arrow keys Step 6 To exit the item being reviewed press the EXIT key ABORTED will be displayed on the LCD Step 7 To choose another item to review press the REVIEW key again Q3 User Manual 16 Rev 3 0 9 9
64. ng alarms via SNMP traps Up to four IP addresses of trap servers can be programmed for sending the traps The traps being sent to each server can be filtered for alarm severity and type SYS types are system alarms and ACC types are access control notices TOD qualifiers are available to send the alarm only to the trap server if the TOD schedule 15 active ON Under Email Parameters and SNMP Parameters you can select the Severity Filter of Filter and Time Schedule Severity Filters You can specify what alarms are sent to this group CR Critical Alarms MJ Major Alarms MN Minor Alarms IN Informational Notices such as heartbeat messages or access control card reader notices CL Clear Alarm Messages Type Filter The type filter allows you to specify which types of alarms are sent SYS alarms are system generated alarm conditions ACC are access control notices when someone uses the card reader or keypad Note for ACC alarms you must check IN and ACC to receive messages Time Schedule You can specify when to use the group by specifying a time schedule Assign the schedule number here and use the Schedules link to create or modify the schedule Alarms will only be sent when the schedule is active or ON Q3 User Manual 38 Rev 3 0 9 9 00 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial ER AIL SPECIFIC PARAMETERS 4 9 S E
65. nitored by Q3 s RTUs click the RTUs link A list with the name of the RTU will be displayed along with status information for the HVAC unit being monitored by the RTU Figure 31 Name of RTU and status of HVAC unit being monitored will be SIE SUMS Plecerwille L T displayed re BELT Sey Fall inpet TONE GUMICE DIS LOW Bass re Eus joe larg n n zH 1 ram ROE MOSE ALAM NOME AUI T T emaa war DEFINED 4 Figure 31 Status of All RTU Step 2 To view a graphic of a particular RTU click on the name of the RTU The zone and supply sensor values are shown along with the on off status of the fan cooling Q3 User Manual 20 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial heating and economizer Figure 32 Items In Green are in the on condition and items in Red are in the off condition 3 CB Over Crate w 2 Quest Controls Inc nome oNifinm or LIE HRS Phacerwillu Ln RTU 1 SALEAREA scan Bus Lum BITE EX De 7 Figure 32 Graphic of a Single RTU Step 3 To cycle through all systems click on PREVIOUS RTU and NEXT RTU links Step 4 To go back to th
66. nly during specific time periods If no TOD is specified the card will work 24 hours per day To set up a time schedule for door access see Defining TOD in the Q3 User Manual Programming the Unit DORI DOR 2 DOR 3 DOR 4 are the doors of your facility as defined by your program If no door s are specified the card will access all four doors Step 2 Press ENTER to activate the card The system will respond with OK if it accepts your command DEFINE CARD 10 DOR 1 DOR 3 OK Q3 User Manual 59 Rev 3 0 9 9 09 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial If the command 15 not accepted the system will respond with a help prompt or format for entering the command For example if you enter DEFINE CARD 10 DOR 1 DOR 3 and press ENTER you have given the person with Card ID 10 access to the facility through door 1 and door 3 7 2 Issuing a Temporary Card Key or Pass Code Step 1 Use the DEFINE CARD command to activate the card key or pass code as described in Section 7 1 Step 2 Assign a TOD schedule to the card for a specific day or range of days To issue a temporary Card Key or Pass Code use DEFINE CARD command to activate the card key or pass code and assign a TOD schedule to the card for a specific day or range of days To issue a temporary Card Key using the DEFINE CARD command enter DEFINE CARD CARD ID TOD lt DOR 1 DOR 2 DOR 3 DOR 4 gt and press ENTE
67. ord off if there 1s no activity on the keypad for 10 minutes 4 2 Serial Port Communication The user can communicate locally with the Q3 by connecting an RS232 cable from serial craft port connection on the unit to a laptop computer and using Terminal Emulation software such as HyperTerminal See Chapter 6 Terminal Communication amp Alarm Transport for instructions on serial port communication Q3 User Manual 20 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Chapter 5 Remote Web Server Communications The Q3 energy management system s easy to use Web Server interface lets the user manage the system review status and make simple programming changes through a web browser from any remote location with an IP network connection 5 1 Accessing the Web Server The Q3 s factory default IP address 15 192 168 1 31 See Section 5 15 Web Server Setting If you have problems connecting with the site check your network IP address settings Step 1 To access Web Server open your Internet browser and type in the IP address There are two Web Server password levels The User password allows the user access to all of the navigation links except the Admin links The Admin password allows access to the additional links under the Admin section of the Navigation bar plus access to any web page that allows a system change or bypass The default username for User access 1s
68. rogram alarm notification settings Enter the Administration level username and pa ssword The default username and password are Admin and admin The setup screen for programming alarm dispatch settings will be displayed Figure 40 Q3 User Manual Rev 3 0 9 9 09 36 2 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Fear t IP orig core ce L2 2 552 Darpar Erres Conn O Trapa 9 irii Command Lie az pss 1 28 mim m s TB B E n n g 2158158 F E F Figure 40 Alarm Dispatch Screen Step 2 Enter the information you wish to change in the appropriate fields GLOBAL SETTINGS The first section of the screen is the GLOBAL SETTINGS section These are the settings required to access the email SMTP server or the SNMP server on your network Figure 40 Enter the IP address of your email server and a domain name if required Enter a unique from address to identify which Q3 unit emailed the alarm Most email servers require the From name to include an and the domain name example Q3 questcontrols com Select the SNMP version v1 or v2 you are using Incoming and
69. t points enter REV UIN lt input number s gt and press ENTER For example Ifyou enter REV UIN 1 input 1 will be displayed Ifyou enter REV UIN 2 5 10 13 inputs 2 5 and 10 through 13 will be displayed Ifyou enter REV UIN 1 10 inputs 1 through 10 will be displayed Q3 User Manual 48 Rev 3 0 9 9 09 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 6 3 2 Reviewing Outputs Step 1 To review the current status of all digital outputs enter REV RLY and press ENTER RLY is the acronym for outputs A list of the current outputs will be displayed on the screen Figure 50 with the following information 15 the number of the relay NAME is the name assigned to the relay PRG is what the program is telling the point to be on or off STAT is the actual status of the relay Auto means it is following the program state ON or OFF is the bypass condition BYPASS is the amount of time remaining the bypass word FOREVER meaning it must be manually cleared ACCUM is the time accumulated on the timer This timer will keep track of the total amount of ON time INT ON is the interval ON time When point turns on the timer resets to zero and keeps track of how long the point has been on this time INT OFF is the interval OFF time When a point turns off the timer resets to zero and keeps track of how long the point has been off this time
70. t the relay bypass time If you choose AUTO you will clear any bypass active at this time Once you choose AUTO press ENTER The Q3 will restore the relay to its auto state and return to the initial display Q3 User Manual 18 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Figure 14 Choice of Bypass State Step 4 To input bypass time use the LEFT and RIGHT arrow keys to move to each field and the UP and DOWN arrow keys to scroll through a numerical value Figure 15 Figure 15 Bypass Time Fields The maximum time allowed is 23 hours and 59 minutes If you enter 00 00 the relay will be bypassed forever In this state you would need to bypass the relay to AUTO to clear the FOREVER bypass Step 5 Once you have entered the bypass time press ENTER If the information is entered incorrectly an ERROR message will be displayed If the information 15 entered correctly OK will be displayed and the relay will be bypassed Step 6 Press PROGRAM to return to the main program screen NOTE When bypassing AOP use the AUTO or TO choices The TO choice allows you to specify a specific percentage output 1 1f you bypass to 50 then the AOP will output a value of 1 2 of its range SETTING THE CLOCK The System Clock 15 the internal clock in the Q3 that 1s used for all time functions The clock must be set correctly so that the Q3 can process the ti
71. ta press CONTROL 5 To resume the flow of data press CONTROL Q To abort the read out press the ESC escape key Q3 User Manual 61 Rev 3 0 9 9 00 Quest Controls Inc Smart Control Solutions for Buildings www questcontrals corm commercial 03 23 2007 131 ILLEGAL ATTEMPT CARD 345 03 23 2007 31 ILLEGAL SITE CODE DOR I 2 2007 Lr ILLEGAL ATTEMPT CARD 348 DOR ag n p ER 03 23 2007 ILLEGAL SITE CODE DOR 1 03 23 2007 37 ILLEGAL ATTEMPT CARD 348 DOR Dp s c p ILLEGAL ATTEMPT CARD 345 03 23 2007 227 ILLEGAL SITE CODE DOR 03 23 2007 O O 1509 DOR Figure 59 Access Log will Display Last 800 Door Entries Q3 User Manual 62 Rev 3 0 9 9 09 Ce Quest Controls Inc X Smart Control Solutions for Buildings www questcontrals com commercial Chapter 8 Troubleshooting Technical Support and Service 8 1 Troubleshooting The following section is designed to help you isolate the most likely system malfunctions that may occur For additional help contact Quest s Technical Support and Service Center 8 1 1 Communication PROBLEM experienced a communication failure with the Q3 through my modem connection SOLUTION 1 Verify the phone line 15 connected to the Q3 2 Verify the phone jack and phone number 15 correct and active 3 Power cycle the Q3 to reset the built in protection fuses on the incoming phone line 4 Replace the modem in the Q3
72. the log Step 1 Click on the Logging Link in the navigation bar Step 2 Click on either the Input or the RTU button in the Retrieval Settings Window and then select the point s to graph from the drop down menus Figure 3 Step 3 Choose the range by clicking the button next to Last 6 hours Last 24 Hours or Last 7 days Figure 38 Step 4 Click on Show Graph to display the graph Figure 38 Step 5 To download a text file of the data click the Download File button Figure 3 Step 6 Choose view or save the file Note To download a text file of the entire log click on the EVERTYTHING button in the Range Window The maximum file size 1s approximately 20KB If the log data you are requesting 15 larger than this size then the file will be truncated For larger pullbacks requiring multiple sensors use the Telnet session function and retrieve the log data Q3 User Manual 34 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial Coni Pla mika 2 Quest Controls Inc Sn Gorey e Bav dnd t Har ans HE C jma 11052 TEMP be HORT nur ener a en EF SELENE Everytnin ue Ci Lato Hous im Hours oet D everthing Download Logann Lams m map a SETTING
73. tisfaction that the product was defective and that the equipment has not been altered or repaired other than with QUEST s authorization and by its approved procedures Repair or replacement of QUEST products does not extend the original warranty period A product or board may be deemed beyond repair if QUEST determines that it has been subject to misuse improper maintenance negligence or accident damaged or had its serial number or any part thereof altered defaced or removed If the failure has been caused by misuse neglect accident or abnormal conditions of operation or if the warranty period has expired repairs will be billed at a nominal cost This warranty 1s in lieu of all other warranties expressed or implied including but not limited to any implied warranty of merchantability fitness or adequacy for any particular purpose or use In no event shall QUEST be liable for any special incidental or consequential damages whether in contract tort or otherwise Q3 User Manual 65 Rev 3 0 9 9 00
74. upply Air Temperature Dm DD RTU4 SheAra 70 DO 12 AIL Zone Temperature Sensor 2 Zone Temp Adjustment AD Supply Air Temperature C lt N 5 11 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 3 3 Convenience Store Job Name Convenience Store Rev Date OUTPUTS INPUTS 1 SignLlighs 1 11 JjJLightLevlSeno Jo 2 Building amp Pole Lights 2 OutsdeAirTemp 3 Canopy gas are 3 Phase Loss Monitor 4 Medium temp cooler control 4 Medium Temp Cooler Temp Low temp freezer control Lowe Temp Freezer Temp Phase Loss Flex pack Refrig 7 Sandwich Case 1 System SS Sandwich Case 2 D Novelty self contained Override Sign Parking Building Override Canopy gas area r 14 2 16 16 Controller 1 Switch 6 Economizer if present TBD RTU Controller 2 Switch 6 Economizer if present Q3 User Manual 12 Rev 3 0 9 9 09 Ce Quest Controls Inc Smart Control Solutions for Buildings www questcontrals com commercial 3 4 Casual Dining OUTPUTS INPUTS Input Type Foot Candles Temp F Contactor Digital Walk in Cool
75. vel with the password of TECH enter SET PSWD 5 READ PROGRAM BYPASS TECH and press ENTER The password for user 5 has been changed to TECH 6 6 Setting the Clock To set the system s internal clock enter SET CLOCK lt MM DD YYYY gt lt HH MM SS gt and press ENTER MM DD YYY is the current date HH MM SS is the current time For example to set the date to March 20 2007 and the time to 3 15 pm enter SET CLOCK 3 20 2007 3 15 00 PM and press ENTER The system will accept AM or PM or military time and entering the seconds is optional The system assumes 0 seconds if no seconds are specified The Daylight Savings Time feature can be turned ON or OFF using the SET DLS command Refer to the User Manual Programming the Unit 6 7 Alarm Transport With a modem the Q3 has the ability to dial out to as many as four pre programmed phone numbers whenever an alarm or an alarm clear message must be reported Refer to the User Manual Programming the Unit Once a point is determined to be in alarm the Q3 will automatically dial the alarm number s send the alarm and log the event the alarm log When the alarm condition clears the controller will automatically send out a clear message The clear will also be logged in the alarm log Below are samples of an alarm message and a clear alarm message MJ stands for major alarm where CL stands for clear alarm ALARM MJ 03 23 07 17 26 41 UIN WICOOLER 50 5 F ALARM

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