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User Manual

1. 104 Making Local Site Settings 1 l U u u u u u 105 Registering a Local Sitesi uu uwa anata ian awia iu aa asw Ta errr es 105 SelectingaiocalbSitez u u y u u u Ea cs Nbtes Seca EALA AA ARAE DEO EEAS 107 Editing Local Site Information u 108 Deleting Local Site Information u 108 User Manual 7 Table of Contents Ipu E A E 110 inputting Letters and Numbers 11 l U u uuu T 110 MISCO ANC GUS excites luu ulus aain iaaa aaa kushun Tas 121 Changing the Remote Control Batteries 1 u 121 Cleaning the Umit susirna anatasa enie aae ana Saa aa clea dada aeaaeai 122 Additional Information U u 123 Troubleshooting sca cicsadeiaricntsnenacascnrarntnorendunnsannieeerinaenisenanioni a aeea 123 Basic Operation ss a e e E a 22 2 123 AUdIO S ae ea e r e AE a A a E E EE 129 System Settings u ean T uu EER E rere 130 If These Messages Appear a r 131 MISCEIANSOUS unan u n m EE E n ae 137 Spe cificationS siii racen ea E aae seer er ners a d e aaae aa aus akad 138 System Specifications L ULU ne euitndunedina sind guhadantesinusasbabusaabuudebanciintlelsuseddaerdsniinns 138 ako ED A A A E E
2. 55 Controlling a PTZ Camera UU U U U uuu u 55 Recalling a Registered Preset Il U U u uuu 58 Adjusting the Volume and Tone s 60 Adjusting the Volumes J U U u 60 Muting the Microphone u u u u 61 Reducing Microphone Noise II I u u uuu u uuu 62 Adj sting the Tone uu III asas sssss oc sawaakauwawawaawa su uu anani aanas aa 63 6 User Manual Table of Contents Displaying Other Video Sources 64 Displaying a Computer s Screen I l u u 64 Displaying the Sub Video Camera s Image uuu 68 Displaying the Connection Status 72 Displaying the Connection Status u u 72 Displaying Unit Information 1 l U uu uu 73 About Enhanced Features UU U 75 Activating Enhanced Features U U uu u uu 75 Overview Ol Activation Keys uu u santo sactedchisendbaneendsdentedussuerstactstnretieanehoeendcactnctBcasabeads 75 Enabling Connection to Non Panasonic Video C
3. 92 Making Multicast Setting u T 93 Performing System Maintenance U uuu uu 93 Display Unit Information a 93 Checking Enhanced Features u 93 Pertorming a Network est u eect ete eed usica ikeir rana inana ine E a ss 94 Performing Self DiagNOSiS doy he aasatensttensneansetacstdensescenceeceutedanbedeusedentedandeasnadasstdass 94 Performing Remote Maintenance cocecenesseansbsatondenasassseecccensasteudaniecte 95 Making Administrator Menu Settings U u 96 Logging in to the Administrator Menu a 96 Making Administrator Password Settings a 96 Making Encryption Settings _ uu luu uu uuu u isei a E Eee 97 Making Software Update Settings U 98 Making Connection Mode Setting a 99 Making SIP SINGS ccc m Q ua usun a qaa aaa aga uk a AAEE aa NEET 99 Performing System Initialisation U 101 Activating Enhanced Features l 101 Updating Sotware uuu s oe u u wasa a ustus ukman EDTN EREE YE 102 Making Audio Input Settings I 103 Making HDMI Settings for Checking Operation
4. Note After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear User Manual 55 Controlling a PTZ Camera 2 Use AJ W to select the site to display and press Enter e The camera control screen is displayed Camera Control Camera control Press 1 9 to Set camera prese 56 User Manual Controlling a PTZ Camera 3 Press the buttons of the remote control to operate the PTZ camera B Zoom out R Zoom in lt 1 p Pan the camera left right A y Tilt the camera up down The movement continues as long as you hold down the button and stops when you release the button For finer control of the movement press the button and immediately release it and repeat this in succession To control another site s PTZ camera press Y Each time Y is pressed the order of the sites listed in the site selection dialogue box will change Example During a 4 party video conference call Site1 Site2 Site3 t Site Selection New York Site 2 Paris Site 3 Local Site Press Enter to select Press Back to exit To return to the video conference call screen press Back Note You can press Full Screen on the remote control to display hide the guide area In the following cases you will not be able to control a PTZ camera even if you press CAM Ct
5. M O000 G dgceMNN O mn o MNNNOO mno 6 NOOOO6 mnfiodd6 O0O0000 46666 0606 60906 GE6 PQRRRSS parffsssP P PQRSpqr pqrsPQR PQRSS amp p pqrssf P B hoe Saree Tors s7 S7 7 arssB7 QRSSR7 r s vr Aer TU tu v TTUUOUO ttu vT T Vt t T Saree ene es Say AV 22 Vtu Q TUUUOUO Vttu v TUUUUOV J uvs UV8 v8 V8 8B WWXIJYY wwxijyyz WXYYYZZ wxyyyzzzz TA L Sa Zwwxijyyz WWXWYY ZZwxyyyz WXYYYZZ Z9 9 ZZ9 0 0 Space 0 Space 0 0 Space 0 Space 0 Space 0 Space e x lt gt lt gt lt gt lt gt lt gt lt gt lt gt _ _ amp _ amp _ amp _ amp S _ amp S _ amp AX _ amp A H ZAO SERLO EON ya 12 10 ERLO 77120 7 HIY Iy 11 IF lU Ges C User Manual 117 Input Table 8 Russian For KX VC500CX only Cyrillic Mode Latin Mode B Uppercase Lowercase Number Uppercase Lowercase utton _preferred preferred Mode preferred preferred Mode Mode Mode Mode 1 1 1 1 1 1 AAAAABCG a bc Zc jABBTa V2 ya ABB 2 aaaaabec2 A BC 2 per AEE XK3 HE X DEEEFde de fDEEE 3 33 f3 F3 Acui AKNI 4 M KN4 4 GHlighif4 ghifGHIi4 5ke MHON 5 MHon5 5 JKLjkI5 jkIJKL5 MNOOOOm mno666M Gino PCTY 6 PCTY6
6. When there is a problem with the SIP server or when SIP settings are incorrect on the server or on the unit etc and video conference calls cannot be made on the Home screen the SIP user name is not displayed and instead SIP is not registered is displayed In this case you cannot make calls using IP addresses as well as SIP Contact your network administrator 1 Login to the administrator menu Page 96 The admin menu screen is displayed User Manual 99 Contacts and Settings 2 Use A W to select SIP Settings and press Enter The SIP setting screen is displayed lt ON OFF SIP Server Address fis2 168 100 100 SIP Username 110 SIP Domain Name Presencecomm Digest Authentication ON OFF gt Authentication ID ascoerG123456 Authentication Password fee SCS SIP Transport Protocol lt UDP TCP Auto EEE opa moos HEB EEH save aya Use A W to select the following items for input SIP Server Use 4 P to select ON or OFF default Note e To communicate using a SIP server ON must be selected and SIP Server Address SIP Username and SIP Domain Name must be set SIP Server Address Enter the SIP server s IP address Note Ifthe IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001
7. H Also you may not be able to register a SIP URI Deleting a Contact or SIP user name from the incoming call 1 Press Menu history to the contact list for a reason such as The Menu screen is displayed non compliance with the RFC In this case contact your network administrator 2 Use A YV to select Contact List and press 1 Press Menu Enter The Menu screen is displayed The contact list screen is displayed 2 Use A W to select Call History and press ABC JKL MNO PQRS x J Enter Group site Address speed Dial The outgoing call history screen is displayed Note To refer to the incoming call history press G BBH Add New GRP Delete GI Edit LY J Speed Dial order 3 Use A W to select the contact you want to delete You can use 4 P or the numeric buttons of the remote control to select the displayed tab Page 38 4 Press R A dialogue box to confirm the deletion is displayed User Manual 81 Contacts and Settings 3 Use A W to select the single party entry you want to add as a contact and press B The contact list registration screen is displayed SS Speed Dial P Multi Point no tes Addres 192 168 181 119 PBI abc GR al iG Save Ry Clear 4 Use A W to select the necessary items and input information Page 110 Note You cannot edit Multi Point or Address 5 Press G e Adialogue box to confirm the sa
8. SIP Username Enter the SIP user name Alphanumeric characters and the symbols _ can be entered up to 60 characters SIP Domain Name Enter the SIP domain name Alphanumeric characters and the symbols and can be entered up to 128 characters Note Enter an RFC compliant value For details contact your network administrator Digest Authentication Use q gt to select whether to enable digest authentication ON Enables digest authentication OFF default Disables digest authentication 100 User Manual Authentication ID Enter an authentication ID 1 60 characters alphanumeric space symbols Page 110 amp lt gt comma double quotation mark cannot be entered Authentication Password Enter an authentication password 0 60 characters alphanumeric space symbols Page 110 amp lt gt comma double quotation mark cannot be entered Note To communicate using a SIP server ON must be selected and SIP Server Address SIP Username and SIP Domain Name must be set For details contact your network administrator Authentication ID and Authentication Password can only be set when Digest Authentication is set to ON While being entered the characters of the authentication password are displayed but once the settings are saved all the characters will be displayed as asterisks and you will n
9. User Manual Selecting Auto or HD is recommended When Full HD is selected if the other party has a low bandwidth the display resolution may be lower than when HD or Auto is selected When making a 3 party video conference call the main video camera will be automatically set to HD even if you have specified Full HD When making a 4 party video conference call the main video camera and sub video camera will be automatically set to HD even if you have specified Full HD When Video Quality is set to Sharpness only Full HD and Auto can be selected SIP Transport Protocol Use 4 gt to select between protocols UDP TCP or Auto default used when communicating via SIP Note When Auto is selected if using a SIP server TCP will be used for communication and if using an IP address or MCU s conference room number IP address UDP will be used for communication Normally select Auto IP Address Use 4 gt to select whether the IP address information for the local site IP Address Subnet mask Default Gateway will be obtained automatically from a DHCP server or will be set manually Auto Obtain the IP address information automatically Manual default Set the IP address information manually Note Even if you have selected Auto you still may not be able to acquire an IP address due to problems such as network
10. sind hse ENS nos SSE LY J Whisper Mode OFF sind Ths Ste EB Other site ES LY i Whaper Mode OFF x AS 2 e Layout 3 B A Other Site B This Site Note You can press B or R to switch the screen layout to that button s pre assigned layout The layout displayed by each button depends on the screen layout currently in use Other Site Layout 1 User Manual 47 Changing the Screen Layout 48 Both Sites Layout 2 This Site Layout 3 Example When using Layout 2 LYU Whaper Mode OFF B The screen layout will be switched to Layout 3 R The screen layout will be switched to Layout 1 When connecting to an MCU or non Panasonic video conference system images received from the other party may not be displayed in the correct aspect ratio the ratio of the width of the image to its height In this case perform the following operation during the video conference call When the video conference call ends the aspect ratio will return to Auto default 1 Press G The aspect ratio dialogue box is displayed 2 Use A W to select Auto default 16 9 or 4 3 Adialogue box showing the selected aspect ratio is displayed for about 3 seconds When connecting to an MCU the MCU s screen will be displayed as the other party s image You can change the MCU s screen layout remotely using tone signals Page 78 User Manu
11. Do not use a unit in the vicinity of a gas leak to report the leak Do not place the remote control in microwave ovens or on induction cookware Clean the AC plug periodically with a soft dry cloth to remove dust and other debris Do not use the supplied power cord with any other device It may cause fire or electric shock Never open or remove unit covers that are screwed with screws A high voltage component can cause electric shock For Your Safety Installation 90 Unplug the unit from the AC outlet and have it serviced by qualified service personnel in the following cases a Ifthe unit does not operate according to the operating instructions Adjust only the controls that are explained in the operating instructions Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the unit to normal operation b Ifthe unit has been dropped or the cabinet has been damaged c If unit performance deteriorates If damage to the unit exposes any internal parts disconnect the power cord immediately and return the unit to your dealer Do not install the unit in any other way than described in relevant manuals Do not touch the unit AC adaptor AC adaptor cord or AC cord during a lightning storm The AC adaptor should be connected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC
12. The IP address is assigned represented by n Note Cooling Fan Malfunction e The CPU cooling fan within the device has stopped Please turn off the system Quickly turn off the power Contact your dealer and call for service Check main camera setting A standard definition 640 x 480p 720 x 480p video camera signal has lt Check camera gt been detected Set the main camera Change the video camera s resolution to HD 1920 x 1080i HDMI output to 1080i lt Safe Mode gt Note If is pressed the system Ifyou enter Safe Mode during a video conference call the call will enters safe mode after restart be disconnected 132 User Manual Additional Information Check main camera setting lt Check camera gt Set camera operating frequency to nHz lt Safe Mode gt If is pressed the system Note The field frequency setting of the unit 50 or 60 is represented by n enters safe mode after restart Avideo camera with a different field frequency to the unit has been detected Use a video camera with the same field frequency as the unit Note If you enter Safe Mode during a video conference call the call will be disconnected Check sub camera setting lt Check camera gt Set the sub camera HDMI output to 1080i lt Safe Mode gt If is pressed the system enters safe mode after restart Astandard definition 640 x 480p 720 x 4
13. See http Awww mpegla com This product incorporates G 722 1 and G 722 1 Annex C licensed by Polycom Open Source Software Parts of this product use Open Source Software supplied based on the conditions of the Free Software Foundation s GPLs and or LGPLs and other conditions Relevant conditions apply to this software Therefore please read license information about GPLs and LGPLs and information about other Open Source Software in the included CD ROM before using this product Also some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE MPL At least three 3 years from delivery of products Panasonic will give to any third party who contacts us at the contact information provided below for a charge of no more than the cost of physically distributing source code a complete machine readable copy of the corresponding source code and the copyright notices covered under GPL LGPL and MPL Please note that software licensed under GPL LGPL and MPL is not under warranty Contact Information http www panasonic net corporate global_ network User Manual 5 Table of Contents Table of Contents For Your Safety uuu ioeina Vannado duran EEE Na iaaa taka EaR EENE 9 For Your Safety sadeatitscetd candsatatiantsaradsnnudtededtesnsdratnuandabuddacadannantsandisedndeduansdusenduuediwiebteiduciniies 9 Before Operation sscsrcteccscuostraicccctescarcpotecsedescteadciassteeereisstwecdsuvaeeeoesens 13 Notes about
14. Voice Music 2 Press Tone A v to select a tone setting More Highs high pitched sounds are amplified Standard regular default sound More Lows low pitched sounds are amplified e Voice makes voices easier to hear when there is a high level of ambient noise Music makes sounds with a broad frequency such as music easier to hear After about 3 seconds the tone control dialogue box disappears Note You can set the tone of a video conference call before starting the call Page 88 After a video conference call is finished the tone setting returns to the value set before starting the call When connecting to an MCU or non Panasonic video conference system the tone is set to Standard and cannot be changed User Manual 63 Displaying Other Video Sources Displaying a Computer s Screen You can display a computer s screen on your display and to other parties by connecting the computer to the unit This is convenient when explaining something on the computer s screen while showing it to others for example Main video camera Internet 1 DCE Data Circuit terminating Equipment Connecting the Computer Connect your computer s monitor output to the back of the unit using a VGA cable Page 19 Make sure the cable used has the correct connector shapes to connect to both your computer and to the unit You can connect or disconnect the computer
15. WXYYYZZ wxyyyzzz 9 a Y oe 9 Zwwxijyyz WWXIJYY ZZwxyyyz WXYYYZZ Z9 9 ZZ9 0 0 Space 0 Space 0 0 Space 0 Space 0 Space 0 Space lt gt lt gt lt gt lt gt lt gt lt gt lt gt _ _ amp _ amp amp AX amp S _ amp S _ amp AX _ amp N Pe ee VE ee My ae b he O IF CI OIF Y C 1 1 1 116 User Manual Table 7 Portuguese For KX VC500BX KX VC500CX KX VC500EX Input Latin Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode N p Button pclae pes a nial Uppercase Lowercase Uppercase Lowercase a ae bs e preferred preferred preferred preferred oqe oqe Mode Mode Mode Mode 1 1 1 1 1 1 1 1 rr Peas AAAAAAA aaaaaaae AAAABCC a abc Disc arenas were 5 EBC a bc A Caadabc AAAABCC bc AAAABC 2 C2 2 C2 2 C2 Boer DEEEFde de fDE 3 DEEEEEF de fD DDEEEEF dde e fD f3 EF3 de f3 EEEEEF3 dde e f3 IDEEEEF3 ae GGHITITM gghiiitiii a er Asul GHlighii4 ghifGHIi4 4 igghiiitiii GGHIITiTTi GHIfghif4 jghifGHIl4 4 4 kel JKLjKIS jki KL5 5 JKUjkKIS ljk K5 JKLLE JkI jkiI JKLL Ir5 L L5 a MNNOOO mnfiod666 MNNNOO mn o Gino MNOOOO mno
16. complete the system initialisation Note After initialisation all system settings previously made and information stored in the contact list and call history are cleared Features activated due to software enhancement Page 101 are not cleared Activating Enhanced Features You can activate features by enhancing the unit s software To activate the feature you must obtain a registration key from your dealer First provide your dealer with the Activation Key No and Registration ID written on the activation key card and the unit s MPR ID The dealer will enter this information into the Key Management System and then issue you with the registration key To Confirm the MPR ID 1 Login to the administrator menu Page 96 The admin menu screen is displayed 2 Press P The second page is displayed 3 Use A WV to select Enhancement and press Enter The software enhancement screen is displayed Check the field MPR ID 1 11234 5678 90AB CDEF MPRID KX VC Series Registration is not complete NAT Traversal Service Activated Features None EB IRJ EEH Add Features HVA To Register the Registration Key Registering the registration key you acquired activates the enhanced features 1 Login to the administrator menu Page 96 The admin menu screen is displayed 2 Press P The second page is displayed User Manual 101 Contacts and Settings 3 Use A W to
17. encryption is not available Encryption must be disabled on both sides Encryption Key Enter an encryption key 4 to 256 characters alphanumeric space symbols Page 110 User Manual 97 Contacts and Settings Note 2 Use A W to select Update Settings and amp lt gt comma double quotation mark press Enter cannot be entered The update settings screen is displayed While being entered the characters of the settings are saved all the characters will be displayed as asterisks and you will no i cece ey longer be able to check the encryption key Automatic Version Check lt rm on the screen Record the encryption key beforehand and store it in a safe location Ifthe value specified in Encryption Key does not match the other party s the video conference call will not start even if encryption is enabled When the encryption key is displayed as asterisks pressing Y deletes the entire encryption key B oR BG save WY clear 4 Press G Adialogue box to confirm the saving of settings 3 Use LA w to select the following items for input is displayed Proxy Server Addr Enter the IP address of the proxy server 5 Use q to select Yes and press Enter If the IP address contains 1 or 2 digit numbers The admin menu screen is displayed enter these numbers as they are Do not enter like 001 6 Press Home Example The IP address i
18. field frequency for the 3 parties displayed under Site 1 Site 2 and Site 3 1 Frequency is not displayed when connecting to an MCU or non Panasonic video conference system 2 Depending on the other party Name may be blank Site 1 Name Panasonic KX VC600 TE Address 192 168 181 111 Loss 1 6 Bandwidth 3 5 Mbps Resolution 1024x768 Framerate 60 fps Frequency 50 Hz Site2 Name Panasonic KX VC600 5 Address 192 168 181 112 4 Loss 1 6 Bandwidth 3 5 Mbps Resolution 1024x768 Framerate 60 fps Frequency 50 Hz Site 3 Name n Address I Loss Bandwidth Resolution Frame rate Frequency EBE Prev ERI EGA LY Whisper Mode OFF 2 Press Back The display returns to the screen in use before the step 1 was performed 74 User Manual About Enhanced Features Activating Enhanced Features Overview of Activation Keys You can enhance the following types of features with an activation key sold separately For details about the settings refer to Page 101 KX VCS101 Activation Key Card Connection Enhancement Enables the connection to MCUs Connection and non Panasonic video Enhancement conference systems Note Once you have activated new features Page 101 they remain activated even after software updates or a system initialisation Ifthe hardware changes for example if you exchange the unit you must reacquire the registrat
19. or G to switch the screen layout to that button s pre assigned layout The layout displayed by each button depends on the screen layout currently in use 1 You cannot switch the screen layout to Layout 2 directly However you can switch to Layout 2 if you press Layout first Page 49 Peete eo Side by Side Layout 1 Site 1 2 Layout 3 Site 1 2 Layout 4 Site 1 Layout 5 Site 2 Layout 6 This Site Layout 7 Example When using Layout 3 Duration 0000m e GY Whaper Mode OFF BN site 1 GRE site 2 EIB This site B The screen layout will be switched to Layout 5 R The screen layout will be switched to Layout 6 G The screen layout will be switched to Layout 7 User Manual 51 Changing the Screen Layout Changing the Screen Layout during a 4 party Video Conference Call You can choose from 6 different screen layouts when taking part in a 4 party This Site Site 1 Site 2 Site 3 video conference call 1 Press Layout The screen will cycle through the available layouts each time you press Layout 52 User Manual Layout 1 The images are displayed as follows Site 1 upper left Site 2 bottom middle Site 3 upper right Layout 2 The images are displayed as follows Site 1 upper left Site 2 lower left Site 3 upper right This Site lower right Layout 3 The image of Site 1 is displayed full screen Layout 4 The image of
20. please ensure that the replacement fuse is of the same rating and that it is approved by ASTA or BSI to BS1362 Check for the ASTA mark D or the BSI mark g on the body of the fuse If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced If you lose the fuse cover the plug must not be used until a replacement cover is obtained A replacement fuse cover can be purchased from your local Panasonic dealer IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE AC OUTLET IN YOUR PREMISES THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF PLUG IS INSERTED INTO ANY 13 AMP SOCKET WARNING This appliance must be earthed How to replace the fuse Open the fuse compartment with a screwdriver and replace the fuse and fuse cover For users in the European Union only Information for Users on Collection and Disposal of Old Equipment and used Batteries These symbols on the products packaging and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directives 2002 96 EC and 2006 66 EC By disposing of these products and batteries cor
21. 192 168 181 111 so Bandwidth 7 0 Mbps Call result Successful I Start gt G Home Back O im i Dm mE EEH pelete 1G s Zi When not selecting a local site Page 107 Local site name will be blank The lowest bandwidth for the maximum bandwidth setting among all participating parties is displayed in Bandwidth If the video conference call was not established the maximum bandwidth will be blank Depending on the other party Device type may be blank Press Start to start the call When you want to end the call press End The Home screen is displayed User Manual Starting a Video Conference Answering a Video Conference Call Depending on your setting you can either respond to a request to participate in a video conference call manually manual answer or automatically automatic answer Page 85 Note Make sure that peripheral devices e g display main video camera are turned on When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring and a dialogue box is displayed When the caller is registered in the contact list the caller s group site is displayed When the caller is not registered the caller s IP address or SN stare host name SIP URI is displayed y Start End to Cancel Incoming Call Note Ifthe other party uses the same SIP domain name as you only the SIP user name and not the SIP URI SIP user n
22. Bandwidth setting to a value of 1 0 Mbps or higher Page 85 Page 105 During a 4 party video conference call at least 1 5 Mbps of bandwidth is required Change the Max Bandwidth setting to a value of 1 5 Mbps or higher Page 85 Page 105 Ifyou are trying to connect to an MCU or non Panasonic video conference system depending on the other party s device the image may be distorted due to lack of bandwidth In this case contact your dealer There may be a problem with your communication lines Contact your dealer The maximum bandwidth The maximum bandwidth during a video conference call adjusts to that changes during a video of the party that has set the lowest bandwidth for the maximum conference call bandwidth setting among all participating parties Ifthere is a problem with your communication lines contact your dealer User Manual 127 Additional Information The computer or sub video e Cables or cords may not be connected properly camera s video is not Make sure all connections to the unit are correct Page 64 Page 68 displayed On the Home screen press PC or Camera Sub and then check the computer s screen or sub video camera s image Page 64 Page 68 The computer s display resolution or refresh rate is incompatible with the unit Set your computer s resolution and refresh rate to a setting compatible with the unit Page 64 It takes a lon
23. Microphone m 4m Microphone Microphone Display Amplifier Active Speaker Connection This section describes how to connect an amplifier active speaker 1 Connectthe amplifier active speaker to the Audio Out L R jack on the back of the unit using a stereo pin plug cable Note Connect the amplifier active speaker correctly as follows Left channel L Right channel R For more details about the amplifier or active speaker refer to the documentation for the corresponding device Layout example Place the speakers either side of the display as follows Notice Speaker o i fm Display Main Microphone video camera Heo Co Speaker Place the speakers either side of the display If you place the display at the front of the room and the speakers at the back the microphone s left right spatial direction may be reversed and the orientation of the image and sound will not match on the other party s side Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal use a component cable for connection 1 Connect the display to the Component terminal on the back of the unit using a component cable Note Touse the display s speakers to output audio connect the display to the Audio Out L R jack Page 19 on the back of the unit using a stereo pin plug cable User Manual 27 Preparation T
24. and December 31 2035 User Manual 131 Additional Information PC is not connected A cable or cord is not properly connected Check the connection Check that all cables to the unit are connected properly Page 64 The computer is not turned on Turn on the computer The computer is not set to output from its external monitor video out port Change the computer s settings so that video is output from the external monitor port Sub Camera is not A cable or cord is not properly connected connected Check that all cables to the unit are connected properly Page 68 Check the connection The sub video camera is not turned on Turn on the sub video camera Sub Camera source is not A cable or cord is not properly connected compatible Check that all cables to the unit are connected properly Page 68 The signal input from the sub video camera is invalid Avalid signal cannot be received from the connected sub video camera Contact your dealer Check display resolution The computer s display resolution or refresh rate is incompatible with the unit Set your computer s resolution and refresh rate to a setting compatible with the unit Page 64 n is already in use On the network you are using another device is already using the IP address you have input for the unit Make sure that all devices on the network have unique IP addresses
25. are placed at least 1 m away from the display and speakers Do not connect more than 4 Boundary Microphones Doing so will cause all Boundary Microphones to stop working When 2 or more Boundary Microphones are connected if you want to change the output sent to the other party to stereo it is necessary to configure the settings manually Page 89 If you are connected to an MCU or non Panasonic video conference system the output sent to the other party will be monaural The range of each microphone the radius of the circle with a microphone at the centre varies according to the level of surrounding and the number of microphones being used Place microphones accordingly referring to the following table 1 approx approx approx 3m 2 2m 1 2m 2 approx approx approx 2 8 m 1 5m 1m 3 approx approx 2 3m 1 3m 4 approx approx _ 2m 1 4m Layout examples a regular room the grey circle indicates the microphone s range Display K 4m Microphone EE User Manual 25 Preparation Microphone Microphone E E E E SEE m 4m Microphone Microphone E E 26 User Manual Display 4m Display 4m Microphone Microphone 4 m
26. camera To avoid feedback slowly raise the volume using the remote control s button When someone speaks into the microphone confirm whether the sound plays back through the speakers During self diagnosis all Boundary Microphones will be set to Center stereo During self diagnosis the tone will be set to Standard 6 Press R The self diagnosis ends User Manual 95 Contacts and Settings 5 Use A w to select Password then enter the Maki ng Adm i n istrator administrator password 4 10 digits Menu Settings Note Please enter the administrator password that was set during installation Ifyou forget the administrator password please contact your dealer Note Ifa video conference call is received while data is being entered a dialogue box to confirm if you answer a video conference call is displayed Use q gt to select Yes or No and press Enter 6 Use A W to select Login and press Enter When Yes is selected you can answer a The admin menu screen is displayed video conference call while any unsaved dmin Menu IP Mode data is lost ESRA miano When No is selected you can continue Encryption C Sapan ONY T entering the data Update Settings Connection mode SIP Settings y Logging in to the Administrator a gt ad Menu 1 Press Menu k The Menu screen is displayed ea ua ss 2 Use A W to select Settings and
27. congestion In this case Address is not assigned is displayed in the upper right of the Home screen Contact your network administrator IP Address Enter the IP address for the local site Subnet mask Enter the subnet mask Default Gateway Enter the IP address of the default gateway Note IP Address Subnet mask and Default Gateway can be entered only if IP Address is set to Manual Ifthe value for IP Address Subnet mask or Default Gateway contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 DNS Server Use q gt to select whether the IP address information for the DNS servers Primary DNS Server Secondary DNS Server will be obtained automatically from a DHCP server or will be set manually Auto Obtain the IP address information automatically Manual default Set the IP address information manually Note To select Auto IP Address must be set to Auto Primary DNS Server Enter the IP address of the primary DNS server Secondary DNS Server Enter the IP address of the secondary DNS server Note Primary DNS Server and Secondary DNS Server can be entered only if DNS Server is set to Manual Ifthe value for Primary DNS Server or Secondary DNS Server conta
28. contact your network administrator The ID and password for digest authentication are incorrect Check that the values specified for Authentication ID and Authentication Password are correct Page 100 The SIP Transport Protocol setting is different from the other party s Set the SIP Transport Protocol setting so that it is the same as the other party s Page 100 Page 106 The local site settings are incorrect Confirm the local site settings Specify the settings that are appropriate for your usage environment Page 105 The IP address is not entered correctly Confirm that the other party s IP address is correctly entered The SIP URI or SIP user name is not entered correctly Check whether the SIP URI or SIP user name of the other party is entered correctly or whether it conforms to the RFC The MCU s conference room number IP address is not entered correctly Check whether the conference room number and IP address of the MCU is entered correctly When making a video conference call by entering an MCU s conference room number IP address SIP Server is set to ON Change the SIP Server setting to OFF Page 99 126 User Manual Additional Information The internet connection is not established Some hubs routers etc can take 10 seconds or more to establish an internet connection Avideo conference call to a unit
29. during a video conference call You can only display one computer s screen at a time The computer screen resolutions supported by the unit are VGA 640 x 480 SVGA 800 x 600 and XGA 1024 x 768 SXGA 1280 x 1024 is not supported For each resolution the following settings are supported 64 User Manual Displaying Other Video Sources VGA 60 72 75 85 SVGA 60 72 75 85 XGA 60 70 75 85 Displaying the Computer s Screen You can switch the display from the main video camera to the computer screen during a video conference call 1 Press PC The computer s screen is displayed The computer screen is also shown on the other party s display 2010 First Half Sales Volume Tokyo E London E New York Hong Kong April May June July Note When connecting to an MCU or non Panasonic video conference system the same screen may not be shown on the other party s display depending on the other party s screen layout Ask the other party to change their screen layout to display your computer s screen When connecting to an MCU or non Panasonic video conference system you may not be able to display the computer s screen on the other party s display An error message is displayed To return to displaying your main video camera s image press Enter Vide Or leo Out n Off Full Screen Layout User Manual 65 Displayi
30. items and input information Page 110 Note You cannot edit Multi Point or Address Press G e Adialogue box to confirm the saving of settings is displayed Use 4 P to select Yes and press Enter The call history screen is displayed Press Home The Home screen is displayed Contacts and Settings 6 Use 4 gt to select Yes and press Enter The system settings screen is displayed Changing System Settings 7 Press Home Note The Home screen is displayed Ifa video conference call is received while data is being entered a dialogue box to confirm if you l answer a video conference call is displayed Setting the Date and Time Use q P to select Yes or No and press EP i Enter Press Menu When Yes is selected you can answer a The Menu screen is displayed video conference call while any unsaved i 2 Use A W to select Settings and press data is lost e When No is selected you can continue Enter I a entering the data The system settings screen is displayed 3 Use A W to select Set Date Time and press Setting the Unit Name Enter The date time settings screen is displayed 1 Press Menu 2 Use A W to select Settings and press Month 7 Enter The system settings screen is displayed 3 Use A W to select System Settings and Date Format gt press Enter ae 12h
31. jack Used to connect an amplifier or active speaker Page 26 Also used to connect the speakers of a display without an HDMI terminal for audio output Page 27 GND terminal Used to connect an earthing wire when the power cord s earth terminal connection is not available AC IN Page 24 Connect the power cord User Manual 19 Preparation Remote Control Press to show the sub video camera s images on your and the other party s display during a video conference call When not on a video conference call the sub video camera s images are shown on your display only Page 69 Press to show your computer s Press to display hide information screen on your and the other party s about the other party guide area display during a video conference and duration during a call Page call When not on a video conference 33 call the computer screen is shown on your display only Page 65 Press to enter screen standby mode Press to change the layout of the Page 22 Lae during a call Page 47 ee ey eal a to return to the main video On Off Full Screen camera after showing images from a computer or sub video camera PC mo Pa e 66 70 EAE Sub Main 9 Press to make or manually answer I ress to display the Menu screen video conference calls P age 35 45 o A JAE End Page 30 Press to end a call Press to move the cursor and select 4 Press to confirm the selected item o
32. make 3 party 4 party video conference calls 5 Select Site 1 Site 2 Site 3 using A W User Manual 39 Starting a Video Conference 40 Enter the IP address SIP URI or SIP user name or MCU s conference room number IP address Note User Manual If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 To initiate a video conference call by entering a SIP URI SIP user name SIP domain name you must set SIP Server to ON and specify SIP Server Address SIP Username and SIP Domain Name Also specify Digest Authentication Authentication ID and Authentication Password as necessary Page 99 For details contact your network administrator When making a video conference call within your own SIP domain you can make the call by entering the other party s SIP user name When the other party is not within your SIP domain you must also include their SIP domain name in addition to their SIP user name When a SIP domain name is not specified your own SIP domain name is automatically appended to the address and the call is made Be careful as this may result in calling the wrong party The characters that can be input for SIP URI entry are as follows SIP user name alphanumeric characters symbols 2 up to 60
33. party Therefore be careful when managing the administrator password and giving users the authority to change encryption settings If an encryption key is not set you cannot enable encryption Be aware that if encryption is disabled eavesdropping might be possible on networks that are not secured against such actions 1 Login to the administrator menu Page 96 The admin menu screen is displayed 2 Use A W to select Encryption and press Enter The encryption settings screen is displayed 4 Admin User Encryption N F Encryption Key BB bop R E Save aya 3 Use A W to select the following items for input Access mode Use 4 P to select Admin default or User When Admin is selected only the network administrator can enable disable encryption When User is selected any users can enable disable encryption Page 85 Page 106 Encryption Use gt to select whether to enable encryption ON Encryption is enabled OFF default Encryption is disabled Note To select ON specifying the encryption key is required Page 97 Ifthe Encryption setting does not match that of the other party in a video conference call the video conference call will not start This setting is available only when Admin is selected for Access mode When connecting to an MCU or non Panasonic video conference system set Encryption to OFF because
34. party 3 party 4 party video conference calls can be made using the outgoing call history Only 2 party video conference calls can be made using the incoming call history You cannot add parties to an existing video conference call During a 3 party 4 party video conference call even if only one party ends the video conference call the rest of the parties will also be disconnected A video conference call will start with only the parties that answered the call For example if only one party answers a 4 party video conference call the video conference call will start as a 2 party video conference call 3 party 4 party video conference calls may not be possible depending on bandwidth settings Page 85 Page 105 Video conference calls can be made using a SIP URI through a SIP server only when in IP Mode and if SIP settings have been made correctly When connecting to non Panasonic video conference systems you can make only 2 party video conference calls Calling Using Speed Dial 2 party Conference 3 party Conference 4 party Conference 34 Note To call using speed dial you need to have a speed dial number programmed in Speed Dial in the contact list Page 79 User Manual Starting a Video Conference Calling from the Home Screen Operation with the Main Unit 1 Press Home The Home screen is displayed 1 2 3 4 2 Press One Touch Connection 1 to 5 The LED for the One Touch Connection number you pr
35. press Enter The system settings screen is displayed Making Administrator 3 Press DP twice Password Settings The third page is displayed 1 Login to the administrator menu Page 96 The admin menu screen is displayed 4 Use AJ W to select Admin login and press Enter 2 Use A W to select Password Settings and The login screen is displayed press Enter i The password settings screen is displayed Gs PREP New password Retype new password cB LRJ EGI BA clear EBI ERY BE change DY clear 96 User Manual Contacts and Settings 3 Use A W to select the following items and enter a password 4 10 digits Current password Enter the current password default 00000000 New password Enter the new password Retype new password Enter the new password again Note Please change the default login password the first time the unit is installed Be sure to keep the password safe 4 Press G A dialogue box to confirm the changing of settings is displayed 5 Use 4 P to select Yes and press Enter The admin menu screen is displayed 6 Press Home The Home screen is displayed Making Encryption Settings Note Be careful when changing encryption settings because doing so may cause you to become unable to communicate with other parties There is a danger that encryption settings will be changed by a third
36. room 6 NAT Traversal room 7 NAT Traversal room 8 NAT Traversal Not Registered Not Registered BBA Edit ERI Delete EGI Set N 3 Use A W to select the local site you want to use Note For the currently selected local site gt is displayed in Selected User Manual 107 Contacts and Settings Not Registered is displayed for sites that have not been registered 4 Press G A dialogue box to confirm the temporary use of the selected local site is displayed 5 Use 4 gt to select Yes and press Enter The Home screen is displayed Note When the current connection mode and the selected local site s connection mode are different the system will automatically restart to reflect changes to system settings Note 108 When changing the connection mode the time required for a restart may depend on network conditions When you select a local site the name entered in Local site name is displayed instead of the unit name in the unit information If you turn the power off and then back on the local site is returned to the site set on the system settings screen To return to the site set on the system settings screen turn off the power and then turn it back on or use the following procedure 1 Repeat steps 1 2 2 Use A W to select the currently selected local site 3 Press Y A dialogue box to confirm whether you want to return to the site set on
37. saving of settings is displayed 7 Use q P to select Yes and press Enter The system settings screen is displayed 8 Press Home The Home screen is displayed Setting the MIC Position You can specify where a Boundary Microphone is conceptually positioned relative to the display When sounds are transmitted to another party they are played in accordance with the specified positions which creates a stereo environment Setting the MIC Position automatically 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Press gt e The second page is displayed 4 Use A W to select MIC Setting and press Enter The auto settings screen is displayed Contacts and Settings Note Ifthe manual settings screen is displayed press B to return to the auto settings screen MIC 1 Aut MIC 2 auto set MI Aut t MIC 4 auto set By Manual ERI EG Save Ba 5 Press G Adialogue box to confirm the saving of settings is displayed 6 Use q gt to select Yes and press Enter The system settings screen is displayed Note e Depending on how many Boundary Microphones are connected the output settings differ as follows 2 or more Boundary Microphones Monaural output 1 Boundary Microphone Stereo output 7 Press Home The Home screen is displayed Se
38. select Enhancement and press Enter The software enhancement screen is displayed MPRID 1234 5678 90AB CDEF KX VC Series NAT Traversal Service Registration is not complete Activated Features None EGI Add Features al Features that have already been activated are displayed in Activated Features as follows Connection Enhancement Connection to MCUs and non Panasonic video conference systems is available None No features have been activated 4 Press G The registration key input screen is displayed EBA GR ie Register Pye Clear 5 Enter the 16 digit registration key 6 Press G Adialogue box to confirm the saving of settings and system restart after saving is displayed 102 User Manual 7 Use 4 gt to select Yes and press Enter The system will automatically restart to reflect changes to system settings Note Ifthe registration key you entered is invalid Failed Registration Key code authentication is displayed Repeat the procedure from step 5 If this message is displayed even when you have correctly input the registration key that was issued contact your dealer Only one registration key can be registered at once Activated features can also be checked on the enhanced feature confirmation screen Page 93 Updating Software 1 Login to the administrator menu Page 96 The admin menu screen is displayed 2 Pres
39. stored in the outgoing and incoming call history Information such as the contact name or IP address or host name SIP URI MCU s conference room number IP address MCU s SIP user name IP address the date and time the duration of the call and the result of the call is displayed for each call on the outgoing call history screen and incoming call history screen If the IP address SIP URI MCU s conference room number IP address of an entry in the call history is deleted from or edited in the contact list the contact name in the call history entry will be replaced by the IP address SIP URI MCU s conference room number IP address Note In IP mode to initiate a video conference call from a SIP URI SIP user name SIP domain name or a SIP user name displayed in the call history you must set SIP Server to ON and specify SIP Server Address SIP Username and SIP Domain Name Also specify Digest Authentication Authentication ID and Authentication Password as necessary Page 99 For details contact your network administrator Ifthe other party uses the same SIP domain name as you only the SIP user name and not the SIP URI SIP user name SIP domain name will be displayed in the call history Outgoing Call History 2 party 3 party 4 party video conference calls can be made using the outgoing call history When connecting to non Panasonic video conference systems you can make only 2 party video conference calls
40. sub video camera s image by pressing Camera Sub Page 68 To return to displaying your computer s screen press PC It is also possible for the other party to start sharing their sub video camera s image In this case note that the other party s sub video camera s image will be displayed as the other party s image on your screen While displaying your computer s screen you can switch to displaying the other party s image in Layout 1 by pressing B Page 47 To return to displaying your computer s screen press R 2 Press Camera Main to return to showing the main video camera s image Note Only the party that pressed the PC button can perform this operation 66 User Manual Displaying Other Video Sources On the Home screen you can also display the computer s screen on your display by pressing PC While the computer s screen is displayed the unit will not enter screen standby mode To return to the Home screen press Camera Main User Manual 67 Displaying Other Video Sources Displaying the Sub Video Camera s Image When a sub video camera is connected to the unit you can display the sub video camera s image on your display and to other parties Main video camera _ N Internet 1 DCE Data Circuit terminating Equipment Connecting the Sub Video Camera 68 Connect a video camera to the back of the unit using an HDMI cable Page 19 You can c
41. the saving of settings is displayed 6 Use q gt to select Yes and press Enter The system settings screen is displayed 7 Press Home The Home screen is displayed Making Screen Standby Settings When the unit or remote control are not operated or a video conference call is not received for a specified length of time the unit enters standby mode You can set the length of time here 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Use A W to select Standby Setting and press Enter The screen standby settings screen is displayed EB ERI EGE save EX clear 4 Enter the length of time 0 99 in minutes until the unit enters screen standby mode default 10 Note If you set 0 the unit will not enter screen standby mode automatically However if you press the remote control s Video Out On Off button the unit will enter screen standby mode even if 0 is set 5 Press G e Adialogue box to confirm the saving of settings is displayed 6 Use q gt to select Yes and press Enter The system settings screen is displayed 7 Press Home The Home screen is displayed Making Sound Settings 1 Press Menu The Menu screen is displayed User Manual 87 Contacts and Settings Use A W to select Settings and press Enter The system setti
42. using the outgoing call history For video conference calls made using the contact list the contact name is displayed For video conference calls made by entering the IP address SIP URI MCU s conference room number IP address directly Page 39 that information is displayed That information is displayed even if a matching entry exists in the contact list If consecutive video conference calls are made to the same destination only the latest call will appear in the outgoing call history Incoming Call History Only 2 party video conference calls can be made using the incoming call history Ifthe calling party s IP address SIP URI MCU s conference room number IP address is registered in the contact list the contact name is displayed Otherwise the IP address or host name SIP URI MCU s conference room number IP address MCU s SIP user name IP address is displayed Depending on the type of MCU a video conference call may be received from the MCU s SIP user name IP address rather than the MCU s conference room number IP address In that case you directly cannot call the MCU s conference room from this incoming call history If consecutive unanswered video conference calls are received from the same party only the latest call will appear in the incoming call history You cannot make a video conference call to a host name displayed in the incoming call history You may not be able to initiate video conf
43. with the older software version so that the versions match The other party is using a non Panasonic video conference system Ifthe other party uses a non Panasonic video conference system some operations may not be possible or some operations may not function as expected User Manual 125 Additional Information Cannot connect with another The LAN cable is not connected properly party Check that it is connected to the unit properly Page 19 Perform a network test by entering the IP address of the other party and then confirm the connection to the other party Page 94 The maximum bandwidth setting is incorrect 3 party video conference calls are not possible if 512 kbps is selected 4 party video conference calls are not possible if 512 kbps or 768 kbps is selected Check your maximum bandwidth setting and select a value that is appropriate for your network environment Ifyou are trying to connect to a non Panasonic video conference system a connection might not be possible depending on either your or the other party s bandwidth settings Either check your settings and change them or have the other party do the same Page 85 Page 105 If you change your own settings you should register the new information as a local site Page 105 The SIP settings are incorrect Check the SIP settings Page 99 After you check the SIP settings if you still cannot connect to the other party
44. you can change IP Mode 192 168 181 110 Max Bandwidth 9 0 Mbps Encryption ON Contact List Manual Dial New Contact Settings Select local site Main Video Camera Image Displays the video from the main video camera Unit Information The information displayed differs depending on the selected connection mode Page 99 IP mode The connection mode unit s name IP address if using a SIP server Page 99 the SIP user name maximum bandwidth and encryption status Note When selecting a local site Page 107 the selected local site s information is displayed The information displayed differs depending on the local site s connection mode Page 105 30 User Manual Preparation IP mode The connection mode local site name IP address if using a SIP server Page 99 the SIP user name maximum bandwidth and encryption status Ifthe local site name or SIP user name is too long to display it will be shortened and ended with Guide Displays operations you can perform with the remote control when performing features or changing settings Menu List Displays the various functions you can use and settings available to change Status Indication The status of the unit is displayed with an icon Page 29 User Manual 31 Preparation Video Conference Call Screen 32 7 2 1 Duration 00h00m a FS ll e 5 End EBI This Site GR O
45. 0 Space 0 Space e x lt gt lt gt lt gt lt gt lt gt lt gt lt gt _ amp _ amp amp amp S amp S _ amp _ amp S H OO 1 SL a Pele bee O AORO 19270 ed CI CI OIF CI F IYF 1 112 User Manual Table 3 French For KX VC500EX only Input Latin Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode N p Button Pus ansa nial Uppercase Lowercase Uppercase Lowercase P de ba e preferred preferred preferred preferred ude age Mode Mode Mode Mode 1 1 1 1 1 1 1 1 iene AAAAAAA aaaadaae AAAABCC a abc Disc a ee oe oD ABCCaaad bccAAAA Cadaabc AAAABCC Caadewe ARE BCO2 aaadabcc AAAEBC 62 C2 G2 2 C2 oer DEEEEEF de fD DE F dee fD DDEEEEF dde e fD de f3 IEEEEEF3 dee f3 EEEEEF3 dde e f3 DEEEEF3 Soe ss ee de G HI T TI gghiiitiii Aca GHll9hii jghitiGHII 4 igghitititt GGH GHlighii4 ghi G H1 4 4 4 Je JKLLULjKI jkKIMJKLL kel JKLjkKIS jklJ KL5 5 JKLJKIS jklJ KL5 ae as I MNNOOO mnfi0d666 MNNNOO mn o Gino MNOOE mnodeM OOODE s9ceMNN mn o MNNNOO mnodce6 NOOG6 mn o OO000O0 6666 OO6 60g 086 GE6 Fe PQR
46. 05 User Manual 77 About Enhanced Features Operating an MCU Remotely using Tone Signals When connecting to an MCU you can send tone signals by pressing buttons 0 9 or x on the remote control Doing so allows you to operate e g change the screen layout the MCU remotely Note FullScreen Layout Tone signals can only be sent when connecting to an MCU They cannot be sent between Panasonic HD Visual Communication Units e Features and operations that can be performed remotely will vary depending on the MCU Ifthe MCU you are connecting to does not support tone signals an error message is displayed Ifthe other party sends tone signals to you sound may be interrupted or a ringing noise may occur r Camera 1 Sub Main 1 Enter a tone signal 0 9 or X The input field is displayed Duration 00h00m gt End GE Soth sites R This site BGG Aspect Ratio SY Whisper Mode OFF The input field can only contain up to 16 characters If you input 17 characters the first character input will not be displayed in the input field but all tone signals will be sent The input field is not displayed until a tone signal is entered Ifa tone signal is not entered for about 3 seconds the input field disappears Ifyou enter further tone signals after the input field has disappeared the ton
47. 1 Press Home on the unit The Home screen is displayed Check the remote control ID of the unit Page 29 Note Ifthe remote control ID is not displayed on the Home screen contact your dealer 2 Press and hold and at the same time 3 Within 2 seconds after you release the buttons press the number 1 to 3 corresponding to the ID displayed on the Home screen Note Ifthe remote control is still unresponsive after performing the procedure above contact your dealer 124 User Manual Additional Information You cannot control the other e The other party s main video camera is not a PTZ camera supported party s video camera with the by this unit remote control Ask the other party to use a PTZ camera that is supported by this unit For details have the other party contact the dealer CAM ctrl from remote site s is set to OFF on the other party s unit Ask the other party to set CAM ctrl from remote site s to ON on their unit You are trying to use a function that is not supported by the other party s main video camera For example you tried to use the pan function with a video camera that supports only the zoom function Check whether the other party s main video camera supports the function you are trying to use One of the parties is using a unit with an incompatible software version Check the software version of all parties Update the unit
48. 140 8 User Manual For Your Safety por your Seto To prevent personal injury and or damage to property be sure to observe the following safety precautions General The following symbols classify and describe the Follow all warnings and instructions level of hazard and injury caused when this unit is marked on the unit operated or handled improperly N WARNING Power and Earth Connection The power source voltage of this unit is listed on the nameplate Only plug the unit into an AC outlet with the proper voltage If you use a cord with an unspecified current rating the unit or plug may emit smoke or become hot to the touch Denotes a potential hazard that could result in serious injury or death A CAUTION Do not connect the unit to the AC outlet AC extension cords etc in a way that exceeds the power rating of or does not comply with the instructions provided with the AC outlet AC extension cords etc Denotes a hazard that could result in minor injury or damage to the unit or other equipment The following types of symbols are used to classify and describe the type of instructions to be observed The following symbols are examples To ensure safe operation the power cord supplied must be inserted into a standard three prong AC outlet which is effectively earthed through the normal This symbol is used to alert users to a specific wang operating procedure that must not be performed Q This symb
49. 2 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 The characters that can be input for SIP URI entry are as follows SIP user name Alphanumeric characters and the symbols _ up to 60 characters SIP domain name Alphanumeric characters and the symbols and up to 128 characters Ifthe other party has the same SIP domain name as yours you can register only their SIP user name If the other party has a different SIP domain name from yours their SIP domain name must be entered along with their SIP user name Ifthe SIP domain name is not entered your own SIP domain name is automatically appended to the registered contact This may result in a different unintended party being registered as a contact so be careful when entering a contact s information e Enter an RFC compliant value For details contact your network administrator e The characters that can be input for an MCU s conference room number are as follows Alphanumeric characters symbols _ up to 60 characters 4 Press G e A dialogue box to confirm the saving of settings is displayed 5 Use q P to select Yes and press Enter The contact list screen is displayed User Manual 79 Contacts and Settings 6 Registering a Multiple party Contact 1 2 Note To continue entering another contact press B and repeat steps 3 5 Press Home T
50. 2 168 181 110 Subnet mask 255 255 255 0 Default Gateway 192 168 181 1 DNS Server Addr 203 119 1 1 SIP Domain Name Max Bandwidth Y 9 0 Mbps Resolution send Encryption Software version Z 43 Frequency 50 Hz 5 Press Home The Home screen is displayed Checking Enhanced Features You can check which features have been activated due to software enhancement Page 101 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed User Manual 93 Contacts and Settings 3 Press gt twice The third page is displayed 4 Use A W to select Enhancement and press Enter e The enhanced feature confirmation screen is displayed MPRID 1234 5678 90AB CDEF KX VC Series Expiration date is 31 DEC 2020 GMT NAT Traversal Service Activated Features None Note Features that have already been activated are displayed in Activated Features as follows Connection Enhancement Connection to MCUs and non Panasonic video conference systems is available None No features have been activated 5 Press Home The Home screen is displayed Performing a Network Test You can confirm whether a network connection can be established with a particular IP address Note e You cannot perform a network test from the contact list screen or the call history screen 1
51. 2 User Manual Displaying the Connection Status Displaying Unit Information 1 Press Status twice e The unit information screen is displayed Name Tokyo MAC address DBS Ea EE SIP Username s J IP Address 192 168 181 110 Subnet mask 255 255 255 0 Default Gateway 192 168 181 1 b DNS Server Addr 203 119 1 1 SIP Domain Name Max Bandwidth 9 0 Mbps Resolution send 1024x768 Encryption OFF Software version air Of Frequency 50 Hz Ba GRE Next ESI Y J Whisper Mode OFF e When you are not using a SIP server SIP Username and SIP Domain Name will be blank The status of communication encryption is displayed under Encryption and the resolution for sending images is displayed under Resolution send This information is not displayed when communication is not occurring Video Out On Off FullScreen Layout r Camera y Sub Video Source Volume Tone CAM Ctrl Status Contact MIC Mute Ce m User Manual 73 Displaying the Connection Status If Status is pressed twice during a video conference call you can press R to switch to the next screen That screen displays the unit name IP address SIP URI or SIP user name MCU s conference room number IP address MCU s SIP user name IP address packet loss rate connection bandwidth resolution frame rate and
52. 24h lt 12h Em The unit name setting screen is displayed bin 3 ER EGI Save Waj Clear 4 Use A W to select the item and input information Enter the year 4 digits month 1 2 digits day 1 2 digits time 24 hour display and select the date format Month Day Year Day Month Year Year Month Day and hour display format 12h 24h BB abc ERI a BE save DY clear 5 Press G e Adialogue box to confirm the saving of settings 4 Enter a unit name up to 24 characters and system restart after saving is displayed Page 110 Pag 6 Use 4 P to select Yes and press Enter 5 Press G The system will automatically restart to reflect A dialogue box to confirm the saving of settings changes to system settings is displayed User Manual 83 Contacts and Settings Making Network Settings 1 Press Menu e The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Use A V to select Network Settings and press Enter The network settings screen is displayed lt q ato EED IP Address 192 168 181 110 Subnet mask 255 255 255 0 Default Gateway 192 168 181 1 DNS Server Aute Manual Primary DNS Server 203 119 1 1 Secondary DNS Server 202 12 30 131 PB GRY EEN save sya 4 Use A W to select the following items for input 84 IP Address Use 4 gt to select whether the IP address info
53. 3 Select the entry you want to call using A You can switch the index tab back and forth using lt 1 gt Index tabs in which no entries exist will be skipped Press a numeric button on the remote control to switch to the index tab assigned to that button as shown below 4 Press Start to start the call 5 When you want to end the call press End The Home screen is displayed 38 User Manual Starting a Video Conference Calling by Entering an Address Directly You can make a video conference call by entering the IP address SIP URI or SIP user name or MCU s conference room number IP address 1 Press Menu The Menu screen is displayed Video Out On Off Full Screen Layout PC Camera Sub Main Video Source 2 Select Manual Dial using A W and press Enter The input screen is displayed Manual Dial 2sites 3ste Pp Site 1 destination ress then press Start to make a call m y start Start s rN A w Mom Back YD me YO 3 Select Multi Point using A Y 4 Select one of the following values using 4 gt 2 party video conference call No 3 party video conference call 2 sites 4 party video conference call 3 sites Note When connecting to an MCU or non Panasonic video conference system you cannot
54. 6 106666 NO6066 Tors PXUY 7 XLY7 7 PQRSpars7 pqrsPQRS7 gruv LU bbl WUD g TU Vtu tudivTUUU S J 8 bI8 v8 V8 Ave z9 Z9 0 Space FElly 0 Space 0 reliy 0 0 Space 0 Space e lt gt lt gt lt gt lt gt lt gt _ amp amp amp amp amp H OO 1 SIO RCO IOO 1 1 Lee 1 Cae Continued on next page 118 User Manual Input Continued from previous page Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode Button Uppercase Lowercase Uppercase Lowercase preferred preferred preferred preferred Mode Mode Mode Mode 1 1 1 1 1 AAAAAAA a A BC a abc Jasc BC a bc AAAA Ca abc AAAABCC bc AAA BC 2 C2 2 2 oer DEEEEEF de fD DDEEEREF dde e fD de f3 EEEEEF3 dde e f3 DEEEEF3 GGHIITT gghiiitiii I u Asn igghiiitizi GGHITITITT GHlighii4 ghifGHIi4 4 4 dg JKLLLEjJKI jKIIMJKLL KL JKLjkKI5 jkIJKL5 its PES MNNOOO mnfi0d066 MNNNOO mnnnodd wo OOOGE 6a0eMNN mn o MNNNOO mn o OOOOOO 6666 006 669086 OCE6 PQRSSBp parssQP PQRRRSS parffsssP Tars drssh7 QRSSR7 i i TUUUUUU tu v TTUUUUU ttu vT Srv Vtu TUUUUUU Vituuuddv TUUUUUV x v8 V8 Bo 8 WWXIJYY wwxi
55. 7 Enabling Connection to Non Panasonic Video Conference Systems 76 Encryption setting 97 F For Your Safety 9 Inputting Letters and Numbers 110 140 User Manual K KX VCS101 Activation Key Card for Connection Enhancement 75 L Language setting 92 LED Patterns 22 Local Site setting 105 Making a Video Conference Call 34 Making SIP Settings 99 MIC Position setting 88 Muting the Microphone 61 N Network Test performing 94 Network setting 84 Noise reduction 62 O Optional Accessory 21 P Part Names and Usage 18 Ports Main Unit 19 Privacy 14 Protecting Information 14 R Registering the Registration Key 101 Remote Control 20 Remote Control setting 91 Remote Maintenance performing 95 Right of Publicity 14 s Screen Display 29 Screen Layout changing 2 party call 47 Screen Layout changing 3 party call 49 Screen Layout changing 4 party call 52 Screen Standby Mode 22 Screen Standby setting 87 Security 14 Self Diagnosis performing 94 Software Update setting 98 Sound setting 87 Specifications system 138 Sub Video Camera viewing 68 System Initialisation performing 101 T Tone Adjusting 63 Troubleshooting 123 Index U Unit Information viewing 73 93 Unit Name setting 83 V Volume adjusting 60 User Manual 141 Hagenauer Strasse 43 65203 Wiesbaden Germany For information of Compliance with EU relevant Regulatory Directives Contact to Authorise
56. 80p video camera signal has been detected Change the video camera s resolution to HD 1920 x 1080i Note Ifyou enter Safe Mode during a video conference call the call will be disconnected Check sub camera setting lt Check camera gt Set sub camera operating frequency to nHz lt Safe Mode gt If is pressed the system Note The field frequency setting of the unit 50 or 60 is represented by n enters safe mode after restart Avideo camera with a different field frequency to the unit has been detected Use a video camera with the same field frequency as the unit Note Ifyou enter Safe Mode during a video conference call the call will be disconnected Call failed due to software version mismatch Avideo conference call to a unit with an incompatible software version was attempted Check the software version of all parties Update the unit with the older software version so that the versions match Call FAILED Connection Enhancement feature must be activated before attempting to call to this site Aconnection is trying to be established with an MCU or non Panasonic video conference system even though the feature for connecting to MCUs or non Panasonic systems has not been activated By using an activation key card KX VCS101 to activate the feature for connecting to MCUs and non Panasonic systems Page 101 you can connect to devices other tha
57. 9 The signal input from the main video camera is invalid A valid signal cannot be received from the connected main video camera Contact your dealer Unable to register the contact e The contact list has reached its maximum capacity list is full Delete unneeded contacts Page 81 Invalid IP Address The format of the entered IP address is invalid Enter the IP address correctly in the format XXX XXX XXX XXX decimal values separated by periods For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used Invalid Subnet mask The input subnet mask is invalid Enter a valid subnet mask For values of only 1 or 2 digits enter these numbers as they are Do not enter like 000 Example The subnet mask is 255 255 255 0 Correct entry 255 255 255 0 Wrong entry 255 255 255 000 Invalid Default Gateway The input default gateway is invalid Enter a valid default gateway For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The default gateway is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Invalid Date Time Enter a date within the valid parameters Enter a date between January 1 2012
58. Audio only mode in periods of network congestion When in Audio only mode your image is not sent to the other party Instead a blue screen is sent User Manual ON Communication will become audio only if there is network congestion OFF default Communication will not become audio only even if there is network congestion Toselect ON Quality of Service must be set to Audio Contents cannot be shared while in Audio only mode When connecting to an MCU or non Panasonic video conference system or when one of the other parties is using an older software version communication will not become audio only even if Audio only mode is set to ON When changing to Audio only mode it may take some time for the blue screen to be displayed Until the blue screen is displayed the image may become distorted Still image quality Use q gt to select the display resolution to use when you send still images from the sub video camera to other parties Full HD default The resolution of still images is Full HD HD The resolution of still images is HD Note Ifthe network has low bandwidth and a high rate of packet loss selecting HD is recommended For details contact your dealer During a 4 party video conference call the display resolution will be HD even if you have specified Full HD Default MIC Mute set Use 4 gt to select whether to mute t
59. EN save Eya 3 Use A W to select the desired connection mode IP Mode Communication is established over the Internet or an intranet NAT Traversal Mode Communication is established using KX VC Series NAT Traversal Service Note Communication cannot be established with a party whose connection mode setting differs from yours NAT Traversal Mode can be used only after activating KX VC Series NAT Traversal Service with an activation key For details about KX VC Series NAT Traversal Service refer to the following web site http panasonic net psn products hdvc nat_traversal index html 4 Press G Adialogue box to confirm the saving of settings and system restart after saving is displayed 5 Use q P to select Yes and press Enter The system will automatically restart to reflect changes to system settings Note When changing the connection mode the time required for a restart may depend on network conditions Making SIP Settings When using a SIP server over an intranet video conference calls can be made using SIP URIs SIP user name SIP domain name Note These settings can only be made in IP mode Page 99 Video conference calls to an MCU ora non Panasonic video conference system through a SIP server using a SIP URI are not guaranteed When connecting to an MCU by entering the MCU s conference room number IP address SIP Server must be set to OFF
60. Note To select Auto IP Address must be set to Auto The DNS server setting is necessary to check for upgrades and to download the latest software Primary DNS Server Enter the IP address of the primary DNS server Secondary DNS Server Enter the IP address of the secondary DNS server Note Primary DNS Server and Secondary DNS Server can be entered only if DNS Server is set to Manual Ifthe value for Primary DNS Server or Secondary DNS Server contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Press G e Adialogue box to confirm the saving of settings is displayed Use q gt to select Yes and press Enter The system settings screen is displayed Contacts and Settings 7 Press Home The Home screen is displayed Making Connection Settings 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Use AJ W to select Call set up and press Enter The connection settings screen is displayed Max Bandwidth 9 0 Mbps Encryption LONI OFF Pp Video Quality GES Sharpness p Max Resolution auto Quality of Service Audio Video p Audio only mode KOND OFF gt Still image qual
61. O Battery When the unit is not used over an extended period of time take the batteries out of the remote control Otherwise the batteries may leak Do not use the leaked batteries When the unit is not used over an extended period of time switch it off and unplug it If an unused unit is left connected to a power source for a long period degraded insulation may cause electric shock current leakage or fire The unit should be used only with the power cord enclosed with the unit The unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight Place this unit on a flat surface Serious damage and or injury may result if the unit falls Allow 10 cm clearance around the unit for proper ventilation Do not place the unit in an area close to fire Doing so may cause fire Be sure to use the specified type of batteries only Ensure that batteries are installed with correct polarity Incorrectly installed batteries can burst or leak resulting in spillage or injuries 12 User Manual o This product contains batteries Replace only with the same or equivalent type Improper use or replacement may cause overheating rupture or explosion resulting in injury or fire Dispose of used batteries according to the instructions of your local solid waste officials and local regulations When replace the batteries for the remot
62. Operation U uuu u 13 Data S c rity uuu a cee aieeunincaridnnnasenrarwanaennnd eieantiwladneaue steuluaevarsneantdcuteidualveusiacnncuinsnds 14 Privacy and Right of Publicity II u uuu u 14 Precauti n uuu asst cestuccneiciedcectucceunnctedienacecususeeshedsesansiwel cneapeveateusesecesudocsans 15 POCAUTIONG s ma u a us a a a aa aaa ss 15 Preparation u uuu uu uuu aaah Nauu hacia qasasqa AAD pasa asawa aaa 17 Accessory Informati n u u UU aaa sassa awas aS sasaw awka asas es ieseau inane 17 Part Names a d Usage icinisicaceacaieecncesencnivinsnrsteauaniudscundstusdeneanasssseeasboesetbauarietenntanaese 18 Main IG GN us s u er Sana asa EE EE EERE 18 Maim NIN Es IG Sedans u Sum us a Ray spa teas Sean eceaeeteane mete 19 Remote Control iss ru u u or u uu Qua aha sub ebdvestdvsddecasverseecveds 20 Boundary Microphone Optional Accessory 21 FED Patlemsu u s umuy SS D Sus usis Susa aaieahcssaia ctigsenidcesioieceeneas wien 22 Screen Standby ssena anaa a a aea Ea adaa saqi a E iE ERE aaa 22 Connecting the Unit siccicsnnsccsnieadlacedainstadecdedesuiuentiwantwennbudantiasnbsheaducisdacdibatenateudtanadaaneainsenes 24 Turning the Power On Off U U uuu 28 Screen Display vce cicctsstnnceantenertdcunieunmencnidashuntaiuendcatadavindinentunaamnbaiudvunecdniadhdeatduabddestniuehnnee 29 Ho
63. Panasonic User Manual HD Visual Communication Unit Model No KX VC500 Wii j UW JJ INI Thank you for purchasing a Panasonic HD Visual Communication Unit Please read this manual carefully before using this product and save this manual for future use KX VC500 Software File Version 2 40 or later In this manual the suffix of each model number e g KX VC500XX is omitted unless necessary Introduction Introduction Feature Highlights U MP Video camera Display Display Internet DCE Data Circuit terminating Equipment Lifelike Visual Communication You can experience lifelike visual communication with smooth high quality video and clear stereo sound 1 If using 2 or more Boundary Microphones stereo output can be enabled through system settings Page 89 Simply Operated Visual Communication You can easily begin a video conference call by pressing the unit s One Touch Connection button followed by the Start button Page 35 Home Electronics style Remote Control Operation and Simple Easy to Understand Graphical User Interface You can make settings and perform operations using familiar remote control operations and a simple easy to understand interface Stabilised Communication Quality In periods of network congestion automatic packet transmission rate quality control prevents packet loss to maintain a video conference call s image and sound quali
64. Press Home The Home screen is displayed Use A W to select Self Diag and press Enter The self diagnosis screen is displayed with the Performing Remote dialogue box Maintenance The following operation is for performing remote maintenance by your dealer After performing the operation you cannot use the unit until remote lt Image check gt mane maintenance is finished However turning the power off lt Sound check gt and then back on cancels remote maintenance and you T ea ciate uranus cies tevernche can use the unit For details contact your dealer controller and talk against the MIC Do not increase the volume sharply 1 Press Menu Use the remote control to change volume level 3 Please check the sound from speaker The Menu screen is displayed 2 Use A V to select Settings and press Enter The system settings screen is displayed GB Guide OFF JR start te yA 3 Press gt three times Note The fourth page is displayed You can hide or display the dialogue box by pressing B 4 eae to select Remote access and press Set the microphone at least 1 m away from the speakers The dialogue box to confirm the start of remote maintenance is displayed Press R The self diagnosis starts 5 Use q P to select Yes and press Enter The remote maintenance screen is displayed Note Check the image that is displayed from the main video
65. Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 94 User Manual 3 Press gt twice The third page is displayed 4 Use A W to select Network Test and press Enter The network test screen is displayed uma O EBH ER Start EGI EY Clear Enter an IP address Note Ifthe IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Press R The network test starts After the network test is finished if the network test was successful or timed out the details of the results are displayed If the network test failed a message indicating the failure is displayed Press Home The Home screen is displayed Performing Self Diagnosis You can check how your image will be displayed and how your voice will be heard to the other party before starting a video conference call using your own display and speakers Press Menu e The Menu screen is displayed Contacts and Settings Use A W to select Settings and press Note Enter o If you do not press R the self diagnosis The system settings screen is displayed will automatically end after about 10 minutes Press gt twice e The third page is displayed 7
66. Site 2 is displayed full screen Layout 5 The image of Site 3 is displayed full screen Layout 6 Your own image is displayed full screen Changing the Screen Layout Layout 1 Layout 2 DY Whisper Mode OFF ijtondon BGE se Y J Whasper Mode OFF D A jii Jl Layout 5 Layout 4 3 Paers Dirt emote stes ENE AD Stes BGE thes Ste Y j Whisper Mode OFF ENE Remote stes M AS Stes ES thes Ste Y Whaper Mode OFF C B A Site 1 B Site 2 C Site 3 D This site Image edges are trimmed and the image is centred Note You can press B R or G to switch the screen layout to that button s pre assigned layout The layout displayed by each button depends on the screen layout currently in use User Manual 53 Changing the Screen Layout Remote sites Layout 1 All Sites Layout 2 Site 1 Layout 3 Site 2 Layout 4 Site 3 Layout 5 This Site Layout 6 Example When using Layout 3 1 Lendon B The screen layout will be switched to Layout 1 R The screen layout will be switched to Layout 2 G The screen layout will be switched to Layout 6 54 User Manual Controlling a PTZ Camera Controlling a PTZ Camera If a PTZ pan tilt zoom camera is connected as the main video camera to the other party s unit you can control the pan side to side mo
67. Spar pqrsPQR PQRSS amp p pqrss P Boh ie PUE Sas QRS 57 S7 drssR7 QRSSR7 s j g TUDODVt ftuvoovru TUUUOUU tuadouay TTUGOUN truauaayT u v8 V8 Vtuuudud ITUUUUUU Vttu v TUUUUUV v8 V8 8 8 ray WXY Zwxy wxyzWXY WWXIJYY wWwxijy9z WXYYYZZ wxyyyzzzz 94 29 79 9 Zwwxijyyz IWWXIJ YY ZZwxyyyz WXYYYZZ Z9 9 ZZ9 0 0 Space 0 Space 0 0 Space 0 Space 0 Space 0 Space x lt gt lt gt lt gt lt gt lt gt lt gt lt gt T amp amp _ amp amp amp amp X _ amp H ZAPO ERCO Tee OO SERCO SERLO Pater ey oa Os HIF Iy 11 IF lU RRs Me a User Manual 113 Input Table 4 Italian For KX VC500EX only Latin Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode N p Button 1 ied Uppercase Lowercase Uppercase Lowercase a eg a a preferred preferred preferred preferred oae oce Mode Mode Mode Mode 1 1 1 1 1 1 1 1 AAAAAAA aaaaaaae AAAABCC a abc I A BCa b a bcA B BC a jbc A a bc AAAABCC c2 C2 bc AAAABC 2 2 2 C2 Boer DEEEFde dee fDEE 3 DEEEEEF dee fD DDEEEEF dde e fD e f3 EF3 dee f3 EEEEEF3 dde e f3 DEEEEF3 Acn S
68. a video conference call Power button Turns the power on and off Page 28 Status LED Shows the operational status of the unit Page 22 Home button Press to display the Home screen Page 29 One Touch Connection buttons LED lit Press to select a dial destination from up to 5 destinations displayed on the Home screen Page 35 Note During a video conference call buttons other than Power and End cannot be used User Manual Preparation Main Unit Back Q O 8 8 86 o Q Video Out Audio Out RS 232 e _Jo UUUUUUU Camera Control RS 232C terminal This terminal is not available for use MIC jack Page 24 Used to connect the Boundary Microphone optional Page 21 Audio In L R jack Page 24 Used to connect general purpose microphones not for the Boundary Microphone LAN jack Page 24 Connect a LAN cable Camera Control terminal Not used Main Camera terminal Page 24 Connect the main video camera with an HDMI cable Sub Camera terminal Page 68 Used to connect a second sub video camera with an HDMI cable for sharing video contents apart from the main video camera RGB terminal Page 64 Used to connect a computer for sending screens to participants HDMI terminal Page 24 Used to connect to the display with an HDMI cable Component terminal Page 27 Used to connect to the display with a component video cable Audio Out L R
69. ae Uppercase Lowercase Uppercase Lowercase a ae bs e preferred preferred preferred preferred oue oqe Mode Mode Mode Mode 1 1 1 1 1 1 1 1 AAAAAAA aaaaaaae AAAABCC a abc AEBCCaaa bccAAAA Caddabc AAAABCC Dasc ABCabc2 abcABC2 2 aaaaaebcc AARABC 2 2 2 C2 DEEEEEF de fD DDEEEEF dde e fD DEF DEF def fDEF aoe rae ad 3 dere ee de f3 EEEEEF3 dde e f3 DEEEEF3 s f GGHINNTTT g hiliii PS ss Asul GHIghi4 jghiGHI4 4 igghiiitiii GGHIITiTTi GHIfghif4 jghifGHIl4 4 4 ke JKLJKIS jk K5 5 kuks ias EEDE eRe I15 L 5 MNNOOO mnfi0d666 MNNNOO mn o OOOBE 6gceMNN mn o MNNNOO aye emcee mnfiod66 000006 6866 666 60906 GE6 PQRSpqr pqrsPQR PARSSBp parss P PQRRRSS parffsssP Tens 57 S7 7 arss amp 7 QRSSB7 ages TUUUUUU tuuddddv TTUUUUU ttu vT Siwy TUVtuv8 tuvTUV8 8 Vtu Q TUUUUUU Vttudiddv TUUOUOV x v8 V8 8B WWXIJYY wwxijyyz WXYYYZZ wxyyyzzzz WXYZ W XY A az S AE Itella zo 9 Zwwxijyyz WWXWYY ZZwxyyyz WXYYYZZ Z9 2229 ZZ9 0 0 Space 0 Space 0 0 Space 0 Space 0 Space 0 Space e ij x lt gt lt gt lt gt lt gt lt gt lt gt lt gt _ _ amp _ amp _ amp _ amp S _ amp S _ amp AX _ amp A H ZAO SERLO EON ya 12 10 ERLO 77120 7 HIF I 1 F F LEE 1 User Manu
70. al 111 Input Table 2 German For KX VC500EX only Latin Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode N p Button 1 ied Uppercase Lowercase Uppercase Lowercase a eg va a preferred preferred preferred preferred oae oce Mode Mode Mode Mode 1 1 1 1 1 1 1 1 AAAAAAA Ja a A BC a abc Jasc A BCa b aabcAAB 2 EEBC a bc AA AA Caaaabc AAAABCC c2 C2 aaaaebcc AAAABC 2 C2 2 C2 DEEEEEF de fD DDEEEEF dde e fD DEF DEF def fDEF See rena 3 Gere ee Bie de f3 EEEEEF3 dde e f3 DEEEEF3 GGHIIl III g hin ititi f sul GHIghi4 ghiGHl4 4 g ghil iliii G HN ITITI GHiIlghi 4 ghifGHII4 4 4 J JKL LLUtjkl jkl llUKL L ke J KLjkl5 jklJKL5 5 JKLjkI5 jk KL5 ints PES MNNOOO mnfi0d666 MNNNOO mnnhodd Gino MNOOmn mno MNO amp O 000 G bgceMNN mn o MNNNOO 006 06 mn o OOO000 6666 6 60906 GE6 Fe PQRS6pq parsBPOR 7 PQRSSBp parssRP ae x QRS rs 7 SR7 drssR7 QRSSR7 oe s P TUUUOUU tuuddtdv TFU O U t u vT pul sn ua Vtu Q TUUUOUG Vttu v TU 006v v8 V8 8 8 1 WXY Zwxy wxyzWXY WWXIYY wwxijy9z WXYYYZZ wxyyyzzz 9 z9 Z9 9 Zwwxijyyz WWXIJYY ZZwxyyyz WXYYYZZ Z9 9 ZZ9 0 _ 0Space 0 Space 0 0 Space 0 Space
71. al Changing the Screen Layout Changing the Screen Layout during a 3 party Video Conference Call You can choose from 7 different screen layouts when taking part in a 3 party This Site Site 1 Site 2 video conference call 1 Press Layout The screen will cycle through the available layouts each time you press Layout Layout 1 Image of Site 1 on the left and image of Site 2 on the right Layout 2 The images are displayed as follows Site 1 upper left Site 2 upper right This Site bottom middle Layout 3 Image of Site 1 is displayed full screen and image of Site 2 is displayed in the upper right subscreen Layout 4 Image of Site 2 is displayed full screen and image of Site 1 is displayed in the upper left subscreen Layout 5 The image of Site 1 is displayed full screen Layout 6 The image of Site 2 is displayed full screen Layout 7 Your own image is displayed full screen User Manual 49 Changing the Screen Layout Layout 1 Layout 2 MNR Side by sde DY Whnper Mode OFF B Layout 3 GEIB sive by Side ENE site 1 2 RBM Gite 1 2 YN Whisper Mode OFF j GEE Side by site RIB site YQ GEE saeia BY Whisper Mode OFF B BE Ge 1 2 LY j Whisper Mode OFF A Site 1 A B Site 2 C This Site 50 User Manual Changing the Screen Layout Note You can press B R
72. ame SIP domain name is displayed Ifthe caller s group site name or SIP URI or SIP user name is too long to display it will be shortened and ended with Operation with the Main Unit 1 Press Start The video conference begins 1 r One Touch Connection Start End Home YUBA GIG Operation with the Remote Control 1 Press Start You can also answer the video conference call by pressing Enter The video conference begins User Manual 45 Starting a Video Conference Note e Ifyou do not answer a video conference call within approximately 60 seconds the call will be terminated automatically When Automatic Answer is Set When a video conference call is incoming the call will be automatically answered after one ring and transmission then begins 46 User Manual Changing the Screen Layout Changing the Screen Layout during a 2 party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2 party video conference call 1 Press Layout The screen will cycle through the available layouts each time you press Layout Layout 1 The other party s image is displayed full screen Layout 2 The other party s image is displayed full screen and your own image is displayed in the upper right subscreen Layout 3 Your own image is displayed full screen Layout 1 Layout 2
73. and press Note Enter This setting is for verifying HDMI operation This e The audio input settings screen is displayed setting does not need to be changed usually PB ERN EEE save a 4 Use A V to select the following items for input Echo Canceller Use q gt to select whether to enable the echo canceller feature ON default Enables the echo canceller feature OFF Disables the echo canceller feature Auto Gain Control Use 4 gt to select whether to enable the auto gain control feature ON default Enables the auto gain control feature OFF Disables the auto gain control feature 5 Press G e Adialogue box to confirm the saving of settings is displayed 6 Use 4 P to select Yes and press Enter The admin menu screen is displayed 7 Press Home The Home screen is displayed 104 User Manual Contacts and Settings Making Local Site Settings You can register up to 10 local sites The same unit can be used in multiple meeting rooms without the need to change the network or connection mode settings Registering a Local Site 1 BB eu ERE Next Press Menu The Menu screen is displayed Use A W to select Select local site and press Enter The select local site screen is displayed Use A W to select Not Registered and press B The local site settings screen is displayed IP Mode Local site name Max Bandw
74. ause of the problem In this case contact your network administrator System Error Please restart the system If error message appears again please contact Installer or Service Administrator The unit s internal software failed to start up The unit failed to write data to the internal flash memory Reset the unit by turning off its power then turning it back on If the same message is displayed after resetting the unit contact your dealer Miscellaneous Safe Mode is displayed on the screen Note When Safe Mode is displayed on the screen you cannot connect to the network make video conference calls or perform certain settings self diagnosis performing a network test etc e A standard definition 640 x 480p 720 x 480p video camera signal has been detected Disconnect the video camera from the unit and reset the unit by turning off its power then turning it back on Check to make sure the video camera s resolution is set to HD 1920 x 1080i and then connect the video camera to the unit again A standard definition 640 x 480p 720 x 480p display signal has been detected Disconnect the display from the unit and reset the unit by turning off its power then turning it back on Make sure to connect a HD 1920 x 1080i display to the unit The field frequency of the video camera or display you are using is different from the field frequency settin
75. bandwidth and a high rate of packet loss either it will take a long time to display a clear image or a blurred image will be displayed 3 Press G The display switches from the still image back to the normal sub video camera image Note Ablack screen is displayed for about 1 second after you press G 4 Press Camera Main The screen returns to the main video camera s image User Manual 71 Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices 1 Press Status The connections status screen is displayed An ono fulSoee Layout X mark is displayed next to any network or om Bea Ce e peripheral devices connection that is not in normal operation or not connected Example The Boundary Microphone connection is not normally operating System status Volume Tone CAM Ctl Status Contact MIC Mute C Connection status 263 LYC Whisper Mode OFF MIC displays the connection status of the Boundary Microphone only The connection status of general purpose microphones is not displayed Ifthe MIC detection setting has been disabled through system settings the connection status of the Boundary Microphone will not be displayed Page 87 2 Press Back The display returns to the screen in use before the connections status screen was viewed 7
76. c is not responsible for any damages caused by improper use of this device Preventing Data Loss Keep a separate record of the encryption key and all information stored in the contact list Preventing Data Disclosure Do not place this device in a location that can be accessed or removed without authorisation If important information is saved on this device store it in an appropriate location Do not store sensitive personal information in the unit In the following situations make a record of the encryption key and the information stored in the contact list and return the unit to the state it was in when purchased Page 101 Before lending or disposing of the unit Before handing the unit over to a third party Before having the unit serviced Make sure the unit is serviced by only a certified technician This device can register and store personal data the contact list encryption key connection history etc In order to prevent the disclosure of data stored on this device make sure to delete all data that is registered and stored on this device prior to disposing of lending or returning this device Page 101 Preventing Data Disclosure over the Network To ensure the security of private conversations only connect the unit to a secure network To prevent unauthorised access only connect the unit to a network that is properly managed Make sure all computers connected to the unit employ up to
77. call Do not move the unit or the microphone during a video conference call The microphone is being obstructed During the video conference call do not block the microphone with your hand or other object There may be a problem with your communication lines Contact your dealer The sound volume is low or The unit s volume settings are too low cannot be heard at all Increase the volume level Page 60 Note You can set the volume level of a video conference call before starting the call Confirm the settings Page 88 The other party s microphone has been muted Have the other party unmute their microphone The display s volume settings are too low Increase the volume level of the display You hear audio feedback The microphone is too close to the display or to speakers Keep microphones at least 1 m away from any display or speaker The display s volume settings are too high Decrease the volume level of the display User Manual 129 Additional Information Sound cuts out or echoes Adjustments to the environment immediately after a video conference call has begun may not yet have completed Immediately after a video conference call has begun be sure to speak in turn with other parties The unit will automatically adjust audio levels so that all parties can easily be heard The other party hears noise e The Boundary Mic
78. cannot be saved Before making local site settings change the connection mode Page 99 and make network settings Page 84 Local site name Enter a name for the local site Max Bandwidth Press Enter and use A W to select the maximum allowed bandwidth to be used 512 kbps 768 kbps 1 0 Mbps 1 2 Mbps 1 5 Mbps 2 0 Mbps 2 5 Mbps 3 0 Mbps 3 5 Mbps 4 0 Mbps 4 5 Mbps 5 0 Mbps 5 5 Mbps 6 0 Mbps 6 5 Mbps 7 0 Mbps 7 5 Mbps 8 0 Mbps 8 5 Mbps 9 0 Mbps default 10 0 Mbps Note The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties You cannot select a value that is higher than the maximum bandwidth set by the dealer For details contact your dealer When you make a 3 party video conference call select a value of 1 0 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed When you make a 4 party video conference call select a value of 1 5 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed User Manual 105 Contacts and Settings Encryption Use gt to select whether to enable encryption ON Encryption is enabled OFF default Encryption is disabled Note Be careful when changing encryption settings because doing so may cause you to become unable to commun
79. characters SIP domain name alphanumeric characters symbols up to 128 characters Enter an RFC compliant value For details contact your network administrator To initiate a video conference call by entering an MCU s conference room number IP address SIP Server must be set to OFF Page 99 The characters that can be input for an MCU s conference room number are as follows Alphanumeric characters symbols _ 7 up to 60 characters Starting a Video Conference You can refer to the contact list when entering the IP address SIP URI or SIP user name or MCU s conference room number IP address by following the procedure below You cannot enter a destination using the call history 1 Press G The contact list screen is displayed 2 Use A W to select the contact you want to refer to Youcan use q gt or the numeric buttons of the remote control to select the displayed tab Page 38 3 Press Enter The display returns to the input screen 7 Press Start to start the call You can also start the call by pressing Enter 8 When you want to end the call press End The Home screen is displayed User Manual 41 Starting a Video Conference Calling from the Call History 42 You can make a video conference call from the call history The call history is divided into outgoing and incoming calls The last 30 video conference calls made and received are
80. cing the display Page 89 System Settings The settings of the unitcannot e A video conference call is in progress be changed Make settings after ending the current video conference call A video conference call is incoming A dialogue box will be displayed asking whether to answer the call Press End to disconnect the incoming call and then configure the setting on the unit Ifa video conference call is received when editing settings on the unit a dialogue box will be displayed asking whether to answer the call without saving the settings and you will temporarily be unable to edit the settings To continue editing reject the call 130 User Manual Additional Information If These Messages Appear Call FAILED Encryption The encryption settings do not match those of the other party in a video settings On Off must match conference call Please change the encryption Change the encryption settings to match those of the other party setting on one side and try Page 85 Page 97 again Call Failed due to wrong The encryption key settings do not match those of the other party in a encryption key Please video conference call contact your installer Ensure your encryption key setting matches the other party s Page 97 Check the Main Camera Acable or cord is not properly connected connection Check that all cables to the unit are connected properly Page 1
81. contact name is displayed However when calling by entering an IP address SIP URI or SIP user name or MCU s conference room number IP address Page 39 even if the party is registered in your contact list the entered information is displayed When a contact in the incoming call history is newly added to your contact list the incoming call history will be updated to display the contact s information from the contact list When a party that is not registered in your contact list is selected if you press B the contact list registration screen will be displayed and a new contact can be registered Page 81 If a host name is displayed in the Site column the party cannot be registered in your contact list Also you may not be able to register a SIP URI or SIP user name from the incoming call history to the contact list for a reason such as non compliance with the RFC In this case contact your network administrator Starting a Video Conference Video Out On Off FullScreen Layout 1_ 2 gt a R se fs ra User Manual 43 Starting a Video Conference 44 3 4 5 Note Select the party you want to call using A If you press Enter the call history details screen is displayed Call history Date and Time 12 JUL 201014 21 OUT Sy stat J Duration 00 00 58 Local site name Site London Device type Panasonic KX VC600 3 3 1 Press Start Address
82. correctly as follows Left channel gt L Right channel gt R Note When connecting both the Boundary Microphone and a general purpose microphone both microphones can be used simultaneously 4 Connect to the network Connect a router to the LAN jack on the back of the unit using a category 5 or greater LAN cable Note Set the hub router to Auto Negotiation mode Ifthe system is set to 100M Full Duplex it is necessary to change the system setting For details contact your dealer Do not connect to a hub router set to Half Duplex For more details about routers and DCEs refer to the documentation for each device 5 Insert the included power cord into the AC IN terminal on the back of the unit Use only the included power cord Preparation 6 Plug in the power cord into the power outlet Choose an outlet that is convenient for plugging unplugging System Layout Examples Display and Main Video Camera Place the display and main video camera at the same side of the room Note If you use speakers refer to Amplifier Active Speaker Connection Page 26 Boundary Microphones Up to 4 Boundary Microphones can be connected in cascade There are no separate terminals for input and output on the Boundary Microphones Also Boundary Microphones and general purpose microphones can be used simultaneously Make sure that the Boundary Microphones
83. ct list you must first register contacts in the contact list Page 79 If IP Address is set to Auto on the network settings screen Page 84 the unit s IP address will be automatically obtained using a DHCP server and therefore may change to a different IP address from the one registered in the other party s contact list In such cases when the other party tries to call you by selecting a registered IP address from their contact list the call will not be connected For details contact your network administrator 1 Press Menu The Menu screen is displayed a milian Lot 2 Select Contact List using A W and press 1 Enter 4 Start Meu D end 5 The contactlist screen is displayed The entries are grouped in the index tabs and displayed in 2 3 alphabetical order of Group Site z Contact List a ABC JKL MNO PQRS Group site Address Speed Dial 5 of 300 in use Board meeting 2 London 192 168 181 111 6 New York 192 168 181 112 L Remote Control 1 2 3 4 qO BBW Add New EE Delete EGB can BY speed Dial order You can also open the contact list screen by pressing Contact while the following screens are displayed Home screen Menu screen Computer s screen sub video camera s image when not on a video conference call User Manual 37 Starting a Video Conference
84. ct to a non Panasonic video conference system Instead connect over an intranet or via a VPN Virtual Private Network User Manual 3 Introduction MCU Connection By connecting to an MCU multipoint control unit you can make multiple party video conference calls with 5 or more parties rather than the normal maximum of 4 parties This feature must be enabled with an activation key Page 77 Page 101 For details about the types of MCUs you can connect to contact your dealer Communication cannot be encrypted when you connect to an MCU Instead connect over an intranet or via a VPN Virtual Private Network 4 User Manual Introduction Trademarks HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other countries Polycom is a trademark owned by Polycom Inc in the US and other countries All other trademarks identified herein are the property of their respective owners Licences This product is licensed under the AVC Patent Portfolio License This license permits the end user to perform for personal and non commercial use only the following actions Encode video in compliance with the AVC Standard below AVC Video Decode AVC Video that was encoded by a consumer engaged in both personal and non commercial activity Decode AVC Video obtained from a video provider licensed to provide AVC Video Additional information may be obtained from MPEG LA LLC
85. d Representative Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15 22525 Hamburg Germany Panasonic Marketing Europe GmbH C For KX VC500E X only Panasonic System Networks Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 J apan Copyright This material is copyrighted by P anasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2010 PNQX2746WA KK1010KU4042
86. d connector can draw a significant amount of current that can generate heat and eventually cause fire if left unattended over an extended period of time Stop operation immediately if the unit emits smoke excessive heat abnormal smell or unusual noise These conditions can cause fire or electric shock Immediately turn the unit off and unplug the power cord and contact your dealer for service Do not connect or disconnect the AC plug with wet hands Danger of electric shock exists When disconnecting the unit grasp the plug instead of the cord Pulling ona cord forcibly can damage it and cause fire or electric shock During thunderstorms do not touch the unit and plug It may cause an electric shock 10 User Manual Operating Safeguards OVOBODOD OG MO O Do not disassemble this unit Only qualified personnel should service this unit Disassembling the unit may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock Do not alter the unit or modify any parts Alteration or modification can cause fire or electric shock If metal fragments or water gets into the unit turn the unit off and unplug the unit immediately Contact your dealer for service Operating the contaminated unit can cause fire or electric shock Do not insert objects of any kind into this unit as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock
87. date security measures To prevent illegal access from the Internet activate a Firewall 14 User Manual Privacy and Right of Publicity By installing and using this device you are responsible for maintaining the privacy and usage rights of images and other data including sound picked up by the microphone Use this device accordingly Privacy is generally said to be A legal guarantee and right not to have the details of one s personal life unreasonably publicised and the right to be able to control information about oneself In addition right of publicity is a right not to have a likeness of one s face or figure photographed and publicised without consent When the Automatic Answer feature is enabled transmission begins as soon as a video conference call is received The receiver of the video conference call will begin transmitting as soon as the video conference call is received at any time from any caller Please be aware when the Automatic Answer feature is enabled there is a risk that due to an unexpected automatically answered video conference call privacy rights may be violated or sensitive information may be transmitted to unauthorised parties Precaution Precaution For users in the United Kingdom FOR YOUR SAFETY PLEASE READ THE FOLLOWING TEXT CAREFULLY This appliance is supplied with a moulded three pin mains plug for your safety and convenience Should the fuse need to be replaced
88. de T e preferred preferred preferred preferred ude oge Mode Mode Mode Mode 1 1 1 1 1 1 1 1 AAAAAAA aaaad ade AAAABCC a abc Jasc AABCaab aabcAAB 2 BC a bc AAAA Ca abc AAAABCC c2 C2 bc AAAABC 2 2 2 2 Boer DE Fde de fDE 5 DEEEEEF de fD DDEEEEF dde e fD f3 F3 dee f3 EEEEEF3 dde e f3 IDEEEEF3 PA ar eee GGHIVNTTT ggniiitiii f f su GHI ghi 4 ghi GHI 4 4 g hii iiili GGHIl iTIi GHIIghi 4 ghi GHIl4 4 4 ol JKLKIS jkYKLS 5 JKUkIS jk KL5 JKLL jkI fjkiI JKLL Ift5 L L5 w MNNOOO mnfi0d666 MNNNOO mn o Gino MNNOOm mn o MN O000 G dgceMNN mn o MNNNOO n o 6 NOO6 mnfiodd6 OOO0O0O 6666 O06 60g 06 G E6 PQRRRSS parffsssP PQRSpaqr pqrsPQR PQRSS p pqrsskRP a ee Eee a P Tars s7 S7 7 arssB7 QRSSB7 e ni a TU tu Q v T U ttu vT T Vt t T s ce BE E SU ee fee ee Vtu Q TUUUOUO Vttu v Tu 006v YJ v8 UV8 v8 V8 8 8 WWXIJYY wwxijyyz WXYYYZZ wxyyyzzzz OX oo aaa 2 Zwwxijyyz WWXIJYY ZZwxyyyz WXYYYZZ Z9 9 ZZ9 0 0 Space 0 Space 0 0 Space 0 Space 0 Space 0 Space e x lt gt lt gt lt gt lt gt lt gt lt gt lt gt T amp amp amp amp amp amp A _ amp H AOO ERCO AA a 12 70 ERCO 12 10 er hs I
89. de the European Union WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures For users in Taiwan only Notice This product contains a CR coin lithium battery When disposing of the product the battery must be removed Contact your dealer for details Fg rs th AE 16 User Manual Preparation Accessory Information The following accessories are included Included Accessories Power cord earth terminal included Depends on country area Remote control Part No N2JQAYB000674 1 Batteries R6 AA dry cell 2 CD ROM included manuals etc 1 Note The number and type of power cords may vary depending on the country area of use Please use whichever is appropriate for the country area Product documentation may vary depending on the country area of use User Manual 17 Preparation Part Names and Usage Main Unit Front 18 oO Power LED Shows the power status The LED is red when the power is on and off when the power is off Remote Control Signal Receiver Receives Remote Control signals The maximum range of reception is approximately 8 m from front of the unit and approximately 3 m from 20 on each side total 40 Start button Press to make or manually answer video conference calls Page 34 Page 45 End button Press to end
90. e device used by the other party Contact your dealer Note InLayout 1 during a 3 party video conference call the left and right edges of the image are trimmed Page 49 In Layout 2 during a 4 party video conference call the edges of the image are trimmed and only the centre of the image is displayed Page 52 The aspect ratio of the image e When connecting to an MCU or non Panasonic video conference is not correct system the aspect ratio of the image displayed on the other party s device may not be displayed correctly depending on the device used Adjust the aspect ratio accordingly Page 48 User Manual 123 Additional Information Operation is unresponsive or Cables or cords may not be connected properly incorrect Check that all cables to the unit are connected properly Page 19 An error has occurred Turn off the unit and restart it There may be a problem with your communication lines Contact your dealer The remote control is The batteries are depleted unresponsive Replace with new batteries The remote control is being used out of the signal reception range Make sure to use the remote control within the signal reception range Page 18 The remote control ID differs between the unit and the remote control Change the settings so that the remote control ID of the unit and the remote control match Perform the following procedure
91. e control use R6 AA type dry cell Do not install the battery backwards so that the polarity is reversed Before Operation Notes about Operation Please pay attention to the following points when using this device 1 Please contact your dealer for installing upgrading or repairing this device 2 Do not forcefully hit or shake this device Dropping or bumping this device can damage or break this device 3 Do not place this device in a freezer or other location where it is exposed to cold temperatures Doing so may result in damage or malfunctions 4 Place this device at least 2 m away from radios office equipment microwave ovens air conditioning units etc Noise from electronic devices can cause static and interference in other devices 5 Do not place this device in a location where it is exposed to hydrogen sulfide phosphorous ammonia sulfur carbon acid dirt toxic gas etc Doing so may result in damage and the usable life span of the device may decrease 6 Do not apply insecticides or other volatile liquids to the device nor leave rubber bands or vinyl objects on the device for extended periods of time Doing so may result in alterations to the material or paint peeling off the device 7 Do not bring cards with magnetic strips such as credit cards and telephone cards near the microphone Cards might become unusable 8 Do not bring the device near items that emit electromagnetic
92. e power does not turnon The power cord is not plugged into the outlet Plug the power cord into the outlet There is no display Acable or cord is not properly connected Check that all cables to the unit are connected properly Page 19 Perform self diagnosis and check the performance of the video camera and the display that are connected to the unit Page 94 The main video camera is not turned on Turn on the main video camera The display is not turned on or the input that the unit is connected to is not selected Turn on the display and select the input that the unit is connected to The unit is in screen standby mode Pushing a button on the unit or the remote control or receiving a video conference call will end standby mode and the display will return Note The network administrator can set the length of time until the unit enters screen standby mode Page 87 When connecting a device equipped with HDCP High bandwidth Digital Content Protection only a blue or blue black screen may be displayed If an image is not correctly displayed do not connect an HDCP equipped device The area at the edges of the e The display is not set to show the full image screen is not displaying Set the display to show images at full screen properly When connecting to an MCU or non Panasonic video conference system the other party s image may be trimmed depending on th
93. e signals entered the previous time are also displayed 78 User Manual Contacts and Settings Adding Contacts to the Contact List You can register the information of up to 300 contacts in the contact list Note Ifavideo conference call is received while data is being entered a dialogue box to confirm if you answer a video conference call is displayed Use lt gt to select Yes or No and press Enter When Yes is selected you can answer a video conference call while any unsaved data is lost When No is selected you can continue entering the data Registering a New Contact Registering a Single party Contact 1 Press Menu The Menu screen is displayed 2 Use A W to select New Contact and press Enter The contact list registration screen is displayed es Speed Dial F Multi Point o 2 sites 3stes p Address LB abc RJ al ix cial Save EYS Clear 3 Use A W to select the following items for input Group Site Enter a name for the contact up to 24 characters Page 110 Speed Dial Enter a speed dial number 1 300 Multi Point Use 4 gt to select No Address Enter an IP address SIP URI or SIP user name or MCU s conference room number IP address Note When entering an IP address if the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 19
94. ection mode Page 105 IP mode The connection mode local site name IP address if using a SIP server Page 99 the SIP user name maximum bandwidth and encryption status Ifthe local site name or SIP user name is too long to display it will be shortened and ended with Group Site Displays the name group name assigned to One Touch Connection number 1 through 5 If the name is too long to display it will be shortened and ended with Remote Control ID Displays the remote control ID of the unit when it is set Page 91 Guide Displays operations you can perform with the remote control Status Indication The status of the unit is displayed with an icon User Manual 29 Preparation Microphone is muted Note If the MIC detection setting has been disabled through system settings Page 87 the icon will not be displayed even if the Boundary Microphone is muted Network server any kind or peripheral connection error no connection device error etc Note Ifthe MIC detection setting has been disabled through system settings Page 87 the icon will not be displayed even if the Boundary Microphone is disconnected However if there are no connections or there is a device error in other devices such as the LAN cable the icon will be displayed Menu Screen Idle Screen Displayed when Menu is pressed on the remote control Displays operations you can perform and settings
95. eight Approx 4 0 kg Power Input AC 100 240 V 50 60 Hz Power Consumption Standby approx 30 W Maximum approx 32 W 138 User Manual Specifications Operating Temperature 0 C 40 C Operating Humidity 10 90 non condensing k Either output can be set through system settings Page 89 only monaural is available when connecting to MCUs and non Panasonic video conference systems User Manual 139 Index Index A Activating Enhanced Features 75 101 Enabling Connection to an MCU 77 Enabling Connection to Non Panasonic Video Conference Systems 76 Activation Key 75 Activation Key Card for Connection Enhancement KX VCS101 75 Administrator Password setting 96 Amplifier Speaker 26 Answering a Video Conference Call 45 Answering Automatic 46 Answering Manual 45 Batteries changing remote control 121 Boundary Microphone 21 25 Buttons Main Unit 18 Remote Control 20 C Calling by Entering an Address Directly 39 Calling from the Call History 42 Calling from the Contact List 37 Calling using Speed Dial 34 Cleaning the unit 122 Computer Screen viewing 64 Confirming the MPR ID 101 Connection Amplifier Active Speaker 26 Connection Status viewing 72 Connection setting 85 Contacts adding 79 Contacts deleting 81 Contacts editing 80 Controllinga PTZ Camera 55 D Date and Time setting 83 E Enabling Connection to an MCU 7
96. erence calls with SIP URIs or SIP user names in the incoming call history for a reason such as non compliance with the RFC In this case contact your network administrator User Manual 1 2 Press Menu The Menu screen is displayed Select Call History using A W and press Enter The outgoing call history screen is displayed Call history Site Date and Time Duration Call result SSS Sie London 09 JUL 2010 19 33 00 02 00 O outgoing calls are recorded Please select an entry post yk 09 3UL 2010 19 32 00 40 00 and press Start to London O make a call Paris 09 JUL 2010 1223 012320 O Paris jj New York 01 JUL 2010 20 42 00 52 58 O Start London O gt amp G Paris 01 JUL 2010 20 32 00 00 30 O Hom Back O ii New York 01 1U1L 2010 20 32 00 06 40 O oc m ERD oerte S coming Call YI Delete Al The result of the video conference call is displayed in the Call result column as follows O The video conference call was established gt lt The video conference call was not established To move to the incoming call history screen press G You can switch between the outgoing call history screen and the incoming call history screen by pressing G In the incoming call history if a party is not registered in your contact list their IP address or host name SIP URI or SIP user name will be displayed In the outgoing call history if a party is registered in your contact list the
97. essed lights up A aaaaa The information registered to the selected ss s a gis oe 2 3a GE 5 J gt One Touch Connection number is displayed IP Mode Tokyo 192 168 181 110 Max Bandwidth 9 0 Mbps Encryption ON ma EN New York EN Paris Bel Board meeting ESI 7 m o eh 3 Press Start to start the call 4 When you want to end the call press End The Home screen is displayed Calling from the Home Screen Operation with the Remote Control 1 Press Home The Home screen is displayed Video Out On Off FullScreen Layout 2 With the dial keys enter a One Touch Connection number 1 to 5 The information registered in the selected One Touch Connection number is displayed on a Zoe 0 L Remote Control 1 2 3 Biron at new vork B paris HB Board meeting Hl ey Y start Bh 3 Press Start to start the call You can also start the call pressing Enter 4 When you want to end the call press End The Home screen is displayed User Manual 35 Starting a Video Conference Calling from the Menu Screen Operation with the Remote Control 36 From the Menu screen you can make a video conference call using up to 300 speed dial numbers 1 to 300 From the Home screen you can make a video conference call using up to 5 One To
98. g of the unit Use a video camera or display that has the same field frequency as the unit For details contact your dealer User Manual 137 Specifications System Specifications Video Compression Method H 264 Compatible e 1920 x 1080p Resolutions e 1920 x 1080i e 1280 x 720p 1280 x 540p 960 x 540p 704 x 480p 352 x 240p Camera Input Resolution 1920 x 1080 PC Input Resolutions XGA SVGA VGA Audio Compression Method MPEG 4 AAC LD Frequency Range 20 kHz No of Channels 2 Bitrate 64 kbit s 96 kbit s per channel Sound Processing Function Stereo Echo Canceller Microphone Boundary Microphone KX VCA001 Option Pickup Range 2 m radius 360 coverage width x depth x height Cascade Up to 4 Boundary Microphones Connections Sound Pickup Stereo Monaural Method Transmission Call Control SIP Other AV QoS Call Control Encrypted Transmission AES External Video Inputs HDMI Camera x 2 RGB PC x 1 Switchable 3 inputs Interface Video Output HDMI x 1 RCA Component x 1 Audio Input Boundary Microphone port x 1 RCA Stereo x 1 Audio Output RCA Stereo x 1 Audio output to display is via HDMI Network RJ45 port x 1 Other Camera Control RS 232C Serial Port x 1 Not used Maintenance RS 232C Serial Port x 1 Not used Misc Dimensions Approx 430 mm x approx 280 mm x approx 80 mm W
99. g time to display Sending a still image requires time Packet loss is occurring a clear image when displaying Change the Still image quality setting to HD Page 86 a still image from the sub video camera 128 User Manual Additional Information Audio The other party cannot hear e The microphone cable is not properly connected your voice Check that the microphone is properly connected to the unit Page 19 Perform self diagnosis and check the performance of the microphones that are connected to the unit Page 94 The microphone is muted Press MIC Mute on the remote control or press the MIC Mute button on the Boundary Microphone to unmute the microphone Page 61 Default MIC Mute set is set to ON The microphones are muted at the start of a received video conference call Confirm the settings Page 86 The microphone is being obstructed During the video conference call do not block the microphone with your hand or other object You are too far from a microphone Speak close to a microphone e More than 5 Boundary Microphones are connected in cascade Connect no more than 4 Boundary Microphones at a time There may be a problem with your communication lines Contact your dealer The sound cuts out You are too far from a microphone Speak close to a microphone The microphone or unit is being moved during a video conference
100. gt to select whether to enable encryption ON Encryption is enabled OFF default Encryption is disabled Note Be careful when changing encryption settings because doing so may cause you to become unable to communicate with other parties Be aware that if encryption is disabled eavesdropping might be possible on networks that are not secured against such actions If you cannot specify a value for Encryption because the setting is unavailable contact your network administrator e When connecting to an MCU or non Panasonic video conference system set Encryption to OFF because encryption is not available Encryption must be disabled on both sides Video Quality Use 4 gt to select between prioritising smooth movement or image quality for video Motion default Prioritise smooth movement Sharpness Prioritise image quality Note If one of the other parties is using an older software version Motion will be selected If Max Resolution is set to HD and Video Quality is changed from Motion to Sharpness the setting for User Manual 85 Contacts and Settings 86 Max Resolution is automatically changed to Auto Max Resolution Use A W to select the maximum display resolution of the main video camera and sub video camera used during a video conference call Full HD Maximum resolution 1920 x 1080 This mode switches the displa
101. he Home screen is displayed Press Menu The Menu screen is displayed Use A W to select New Contact and press Enter The contact list registration screen is displayed Group Site Board meeting Speed Dial a Multi Point lt no 2sites WIETB Address Site 1 London Site 2 New York Gea ERY ESE save aya 3 80 Use A W to select the following items for input Group Site Enter a name for the video conference call up to 24 characters Page 110 Speed Dial Enter a speed dial number 1 300 Multi Point Use 4 gt to select 2 sites or 3 sites For Site 1 Site 2 Site 3 Use the following procedure to select these from the contact list screen 1 Use A W to select Site 1 Site 2 or Site 3 2 Press Enter The contact list screen is displayed 3 Select a contact using A You can use q gt or the numeric buttons of the remote control to select the displayed tab Page 38 4 Press Enter The contact list registration screen is displayed User Manual 4 Press G e Adialogue box to confirm the saving of settings is displayed 5 Use q P to select Yes and press Enter The contact list screen is displayed Note Tocontinue entering another contact press B and repeat steps 3 5 6 Press Home The Home screen is displayed Editing Contact Information 1 Press Menu The Menu screen is disp
102. he microphone s at the start of a received video conference call ON Mutes the microphone s OFF default Does not mute the microphone s Call Limit time Enter the maximum length of time for the duration of a video conference call in hours and minutes Note Ifyou set 0 hours 0 minutes default the call time is unlimited Ifthe duration of a video conference call exceeds the specified length of time the call will be automatically disconnected Contacts and Settings MIC detection Use q P to select whether to enable the detection of the connection status of the Boundary Microphones ON default Enables the detection of Boundary Microphones OFF Disables the detection of Boundary Microphones Note When not using Boundary Microphones set this to OFF Network Connection Status Use 4 gt to select whether to display the network status indication ON default Displays the network status indication OFF Hides the network status indication Active call Menu Use 4 gt to select whether to display the guide when a video conference call begins ON default Displays the guide OFF Hides the guide Noise reduction Use q gt to select whether to enable noise reduction when a video conference call begins ON Enables noise reduction OFF default Disables noise reduction 5 Press G Adialogue box to confirm
103. he other party s image in Layout 1 by pressing B Page 47 To return to displaying your sub video camera s image press R Press Camera Main to return to showing the main video camera s image Note Only the party that pressed Camera Sub can perform this operation On the Home screen you can also display the sub video camera s image on your display by pressing Camera Sub While the sub video camera s image is displayed the unit will not enter screen standby mode To return to the Home screen press Camera Main User Manual Displaying Other Video Sources Displaying a Still Image from the Sub Video Camera You can display a still image from the sub video camera during a video conference call Note Fix your sub video camera and the object so that the image is not blurred You cannot perform this operation when connecting to an MCU or non Panasonic video conference system 1 Press Camera Sub The sub video camera s image is displayed ont E 2 Press R 1 KEC sJ iwa 4 The still image from your sub video camera is displayed on your display and the other party s display Note 2 3 The image becomes gradually clear after a black screen is displayed for about 1 second Ifyou press R while the still image is being sent the image taken when you pressed R the second time is sent to other party s display again Ifthe network has low
104. her video conference call participants cannot hear you Page 61 LED Indicate the operational status of the Boundary Microphone Red on Microphone is muted Green on Transmitting Orange blinking in 1 second intervals Starting up Off No transmission in progress or microphone disabled because the unit is receiving a multicast call Note Up to 4 Boundary Microphones can be connected in cascade e Contact your dealer for purchase information User Manual 21 Preparation LED Patterns LEDs indicate the operational status of the unit as follows Slow blue flashing Starting up Idle state Blue on Ina video conference call including when dialling receiving a video conference call and being disconnected Orange on Self diagnosis is being performed Orange flashing Mismatch of field frequency between the unit and display After 30 seconds the flashing will stop and the unit will restart in safe mode Red on An error has occurred Maintenance is being performed Red flashing A serious error has occurred Off Power is off In screen standby mode i Devices such as the display or video camera operate with a particular field frequency depending on their video format For details on the field frequency contact your dealer Screen Standby When there is no video conference call transmission and the unit or remote control is not operated f
105. hone During a video conference call you can mute the microphone so that your voice cannot be heard by the other party You will be able to hear the other party s voice but they will not be able to hear you Note You can set the microphone s to be mute at the start of a received video conference call Page 86 Muting the Microphone Operation with the Remote Control 1 Press MIC Mute e Anicon appears in the status display area of the screen Page 29 and the LED light on the Boundary Microphone Page 21 becomes red Make sure the colour of the LED changes Pressing MIC Mute again will unmute the microphone The LED light on the Boundary Microphone Page 21 becomes green Make sure the colour of the LED changes Volume Tone CAM Ctrl Status Contact MIC Mute C mm Muting the Microphone Operation with the Boundary Microphone 1 Press the MIC Mute button 1 e Anicon appears in the status display area of the lt screen Page 29 and the LED light on the Boundary Microphone Page 21 becomes red Make sure the colour of the LED changes Pressing the MIC Mute button again will unmute the microphone The LED light on the Boundary Microphone Page 21 becomes green Make sure the colour of the LED changes Note When multiple Boundary Microphones are connected pressing the MIC Mute button of one Boundary Microphone will mute all Bounda
106. icate with other parties Be aware that if encryption is disabled eavesdropping might be possible on networks that are not secured against such actions Ifyou cannot specify a value for Encryption because the setting is unavailable contact your network administrator When connecting to an MCU or non Panasonic video conference system set Encryption to OFF because encryption is not available Encryption must be disabled on both sides Video Quality Use 4 gt to select between prioritising smooth movement or image quality for video Motion default Prioritise smooth movement Sharpness Prioritise image quality Note If one of the other parties is using an older software version Motion will be selected If Max Resolution is set to HD and Video Quality is changed from Motion to Sharpness the setting for Max Resolution is automatically changed to Auto Max Resolution Use A W to select the maximum display resolution of the main video camera and sub video camera used during a video conference call Full HD Maximum resolution 1920 x 1080 This mode switches the display resolution according to the condition of the network HD Maximum resolution 1280 x 720 This mode switches the display resolution according to the condition of the network Auto default This mode selects either Full HD or HD according to the available bandwidth
107. idth 9 0 Mbps Encryption N OFF Encryption Key Video Quality Motion Sharpness gt Max Resolution Auto B SIP Transport Protocol lt UDP TCP Auto EGE save SA 4 Use A V to select the following items for input The following items are displayed over 2 pages To view all the items press R to move to the next page and press B to move to the previous page Ifyou press G on the first or second pages the settings for both screens will be saved Note If any required settings are not specified on either of the screens the settings will not be saved even if you press G on either of the screens Save the settings only after you have specified all the required settings The following settings are required Local site name IP Address when Manual is selected for IP Address Subnet mask when Manual is selected for IP Address Ifyou are currently entering Local site name the next screen will not be displayed even if you press R In IP mode you cannot configure the Encryption Key setting This setting is available only in NAT Traversal mode For details refer to the following web site http panasonic net psn products hdvc nat_traversal index html Connection mode Use A W to select a connection mode IP Mode or NAT Traversal Mode Note Ifa connection mode is selected without completing network settings the settings
108. ins 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 SIP Server Use 4 gt to select ON or OFF default ON You can communicate using a SIP server OFF You cannot communicate using a SIP server Note If SIP settings have not been configured on the SIP settings screen you cannot select ON Page 99 For details contact your network administrator Contacts and Settings When there is a problem with the SIP server or when SIP settings are incorrect on the server or on the unit etc and video conference calls cannot be made on the Home screen the SIP user name is not displayed and instead SIP is not registered is displayed In this case you cannot make calls using IP addresses as well as SIP Contact your network administrator Press G e Adialogue box to confirm the saving of settings is displayed Use q gt to select Yes and press Enter The select local site screen is displayed Press Home The Home screen is displayed Selecting a Local Site 1 Press Menu e The Menu screen is displayed 2 Use A W to select Select local site and press Enter The select local site screen is displayed Selected Local site name Connection mode room 2 IP room 3 IP Not Registered Not Registered
109. ion key and activate the features again In this case the registration key can be reacquired free of charge User Manual 75 About Enhanced Features Enabling Connection to Non Panasonic Video Conference Systems You can connect to a non Panasonic video conference system and have a 2 party video conference call 76 Intranet To connect to non Panasonic video conference systems you must purchase an activation key card KX VCS101 and activate this feature beforehand Page 101 For details about the activation key contact your dealer Non Panasonic video conference systems you want to connect to must meet the following criteria Confirm the settings of the non Panasonic video conference system Supports SIP communication Supports communication with the H 264 Baseline Profile Supports communication with the G 722 G 722 1 and G 722 1 Annex C voice codecs For details about the types of non Panasonic video conference systems you can connect to contact your dealer Video conference calls to a non Panasonic video conference system through a SIP server using a SIP URI are not guaranteed Page 99 IP addresses must be specified to make calls The connection specifications e g resolution and available functions e g content sharing differ depending on the model type you connect to For details contact your dealer When connecting to non Panasonic video conference systems only 2 party video conference calls are
110. isplayed Selected Local site name Connection mode room 2 IP room 3 IP Not Registered Not Registered room 6 NAT Traversal room 7 NAT Traversal room 8 NAT Traversal Not Registered Not Registered EBI Edit BR Delete BG set BV Release 3 Use A W to select the local site you want to delete 4 Press R A dialogue box to confirm deletion is displayed 5 Use q gt to select Yes and press Enter The select local site screen is displayed 6 Press Home The Home screen is displayed User Manual 109 Input Inputting Letters and Numbers You can use the remote control to input letters and numbers The following tables detail the characters and numbers that can be input The language that can be input depends on which language is selected through system settings Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed If you want to input another character using the same button press gt to move the input cursor to the right 110 User Manual Table 1 English For KX VC500BX KX VC500CX KX VC500EX Input Latin Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode N p Button pclae pes a
111. ity HD gt EBA ERI Next RGA Save Sys 4 Use A W to select the following items for input The following items are displayed over 2 pages To view all the items press R to move to the next page and press B to move to the previous page You must save the settings separately for each screen on which you changed the settings Answer Mode Use 4 gt to select how to answer video conference calls Manual default or Auto Page 45 Max Bandwidth Press Enter and use A W to select the maximum allowed bandwidth to be used 512 kbps 768 kbps 1 0 Mbps 1 2 Mbps 1 5 Mbps 2 0 Mbps 2 5 Mbps 3 0 Mbps 3 5 Mbps 4 0 Mbps 4 5 Mbps 5 0 Mbps 5 5 Mbps 6 0 Mbps 6 5 Mbps 7 0 Mbps 7 5 Mbps 8 0 Mbps 8 5 Mbps 9 0 Mbps default 10 0 Mbps The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties You cannot select a value that is higher than the maximum bandwidth set by the dealer For details contact your dealer When you make a 3 party video conference call select a value of 1 0 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed When you make a 4 party video conference call select a value of 1 5 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed Encryption Use 4
112. jyyz WXYYYZZ wxyyyzzz Owe Zwwxijyy9z WWXIJYY ZZwxyyyz WXYYYZZ Z9 2229 ZZ9 0 0 Space 0 Space 0 Space 0 Space x lt gt lt gt lt gt lt gt _ amp _ amp _ amp _ amp 127 gt 127 127 gt FEKI A Sa 1 I Dele 1 1 User Manual 119 Input Switching the Input Mode Each time B or R is pressed the input mode will be switched in the following cycle B When language other than Russian is selected for the display language latin mode number mode extended character 1 mode extended character 2 mode B When Russian is selected for the display language Cyrillic mode number mode latin mode extended character 1 mode extended character 2 mode R lowercase preferred mode uppercase preferred mode The current input mode is displayed in the guide area Example latin mode and lowercase preferred mode currently selected a lt gt b Home Back Enter 2 Menu CE o gt Ba save EY Clear Deleting an Input Character Press Y to delete an input character The character deleted depends on the position of the cursor Ifthe cursor is to the right of the last character in the line the last character will be deleted Ifthe cursor is within a line of characters the character to the right of the cursor will be deleted Inserting Characters Use 4 P to move
113. k administrator e During multiple party video conference calls the icon is displayed on each site screen but not on your own image User Manual Preparation You can set whether to display the icon This setting affects all displayed images excluding your own image Page 87 For example if icon display has been enabled the icon will be displayed on the image of all other parties but not on your own image However if icon display has been disabled the icon will not be displayed on any of the images Status Indication The status of the unit is displayed with an icon Page 29 Note Pressing Full Screen on the remote control will hide or unhide the other party s information duration network status indication and guide displays 1 If the network status indication has been set to not be displayed pressing Full Screen will not show the icon User Manual 33 Starting a Video Conference Making a Video Conference Call You can make a video conference call using one of the following methods Note During a video conference call you cannot perform the following operations Pressing Menu to display the Menu screen Pressing Contact to display the contact list screen Make sure that peripheral devices e g display main video camera are turned on If a called party does not answer a video conference call within approximately 60 seconds the call will be terminated automatically 2
114. layed 2 Use A W to select Contact List and press Enter The contact list screen is displayed 3 Use A W to select the contact you want to edit You can use q P or the numeric buttons of the remote control to select the displayed tab Page 38 4 Press Enter The contact list details screen is displayed o Press G The contact list edit screen is displayed Board meeting 2 Speed Dial g Site 1 London Site 2 New York BB abc BRIJ a BE save DY clear Contacts and Settings 6 Use A W to select the item you want to edit and make any changes Page 110 5 Use 4 P to select Yes and press Enter The contact list screen is displayed Note When editing a single party contact you 6 Press Home cannot edit Multi Point The Home screen is displayed When editing a multiple party contact you cannot edit Multi Point or Address Registering a Contact from the 7 Press G Adialogue box to confirm the saving of settings Call H istory is displayed d Registering a Single party Contact 8 Use 4 gt to select Yes and press Enter You can register a contact to the contact list from the The contact list details screen is displayed call history 9 Press Home Note The Home screen is displayed Ifahost name is displayed in the Site column of the call history the party cannot be registered in your contact list
115. ll not disappear please check the batteries in your remote control and try again Note The remote control ID of the remote control 1 2 3 is represented by n1 The remote control ID of the unit 1 2 3 is represented by n2 The remote control IDs of the unit and remote control do not match Follow the on screen instructions to change the remote control ID of the remote control to match that of the unit If you cannot change the remote control ID of the remote control contact your dealer If multiple remote controls with assigned IDs will be used close together or if you do not want this message to be displayed select OFF for Check ID mismatch Page 91 User Manual Additional Information The address is invalid The IP address contains an invalid value Enter the IP address correctly The correct format is XXX XXX XXX XXX dotted format decimal notation If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used The MCU s conference room number IP address contains an invalid value Enter the MCU s conference room number IP address correctly Check the address The IP address of the other party is the same as your own IP address Register the correct IP address In
116. me Screen ldle S reen _ u a aaa sasa sasan sassa eemivasassaceioa tdiectaaaueseeccles 29 Men Screen Idle Screen u bortcaceubeniey santvealiaeseNeeesteociehiadesendicpuediinssidomesduenes 30 Video Conference Call Screen i 32 Starting a Video Conference 34 Making a Video Conference Call u u uu u 34 Calling Using Speed Dial 2 party Conference 3 party Conference 4 party COMPEIENICE iriri tossir rku saan EEA AKENE EERE EEEO EOE AAEE ANEETA NENADNE CON AEAEE Eraka 34 Calling from the Contact List 2 party Conference 3 party Conference 4 party Conference oriris aa E AEAEE EEKE E E AARETE EA TEKE Oi riara 37 Calling by Entering an Address Directly iiccsccccicscclasaiauiclcneicreeliceedai unimtinantddagedbiaddaiuidaduse 39 Calling from the Call History a 42 Answering a Video Conference Call 1 u u u 45 Changing the Screen Layout 47 Changing the Screen Layout during a 2 party Video Conference Call 47 Changing the Screen Layout during a 3 party Video Conference Call 49 Changing the Screen Layout during a 4 party Video Conference Call 52 Controlling a PTZ Camera
117. n Panasonic HD Visual Communication Units For details about activation keys or about the types of MCUs and non Panasonic video conference systems you can connect to contact your dealer User Manual 133 Additional Information 134 Call Failed due to combination mismatch In a multiple party video conference call one or more of the parties is incompatible Check the software version of all parties Update the unit with the older software version so that the versions match Call Failed due to unsupported product or other error An unsupported feature was used Check the software version of all parties Update the unit with the older software version so that the versions match For details about supported versions and features contact your dealer Connection to an unsupported MCU or non Panasonic video conference system was attempted For details about supported MCUs and non Panasonic video conference systems contact your dealer Call disconnected due to incompatible device or unexpected error The other party s device uses an unsupported codec Have the other party check their settings Received remote control ID n1 The unit current setting is n2 Press Home button using the correct remote control or setup remote control as follows 1 Press and at the same time 2 Within 2 seconds press n2 3 Press Home to finish this message will disappear If this message wi
118. na3bik For KX VC500EX English default Deutsch Fran ais Italiano Espa ol Nederlands Portugu s 6 Press Enter 7 Press G A dialogue box to confirm the saving of settings is displayed 8 Use 4 P to select Yes and press Enter The system settings screen is displayed in the selected language Note Ifyou accidentally choose the wrong language follow the steps below to change the language setting 1 Press Home 2 Press Menu 3 Press W four times to select the fifth item from the top press Enter 4 Press P Contacts and Settings The second page is displayed 5 Press W three times to select the fourth item from the top press Enter The language settings screen is displayed 6 Repeat the procedure from step 5 9 Press Home The Home screen is displayed Making Multicast Setting Note This setting should not be changed by the user Performing System Maintenance Display Unit Information You can view the setting information for the unit 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Press p twice The third page is displayed 4 Use A W to select System Info and press Enter The unit information screen is displayed Page 73 Name Tokyo MAC address qq bab be SIP Username IP Address 19
119. nan cea G HI TITI gghiiitiiis f Asx GHlighii4 ghiiGHIi4 4 Igghiiifiiti GGHIl iTTi GHIIghif4 ghifGHIl4 4 4 kel JKLjkIS jk KL5 5 JKUjkIS jk KES JKLL E JkI jklllJKLL Ift5 Lt5 _ MNNOOO mnfi0d666 MNNNOO mn o Gino MNOOOm mnoooMN 6 O00 G geMNN mn o IMNN O no 6 0006 mn o OO0O000 6666 006 60906 G E6 Fe PQRSpar parsPQR PQRSS amp p paqrssaP PARRRSS parfrsssP QRS 57 S7 ars R7 QRSSRK7 ners Ske aw X TUUUOUU tuuddtdv T U ttu vT Gry kia k g Vtuuuadd TUUUOUO Vttu v TUUUUOV v8 V8 8 8 ray WXYZwxy wxyzWXY o WWXIJYY wwxijy9z WXYYYZZ wxyyyzzzz 9 z9 Z9 Zwwxijyyz WWXIJYY ZZwxyyyz WXYYYZZ Z9 9 ZZ9 0 0 Space 0 Space 0 0 Space 0 Space 0 Space 0 Space x lt gt lt gt lt gt lt gt lt gt lt gt lt gt _ _ amp amp amp AX amp S I _ amp S _ amp AX _ amp N H SAC ERCO ER OOL ER EO ENRE Pe U 1 CI 1 CI F 1 1 1 114 User Manual Table 5 Spanish For KX VC500BX KX VC500CX KX VC500EX Input Latin Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode N p Button Fu ansa aq Uppercase Lowercase Uppercase Lowercase P
120. nat_traversal index html This service may be unavailable depending on the country area of use For details contact your dealer 2 This service may be unavailable depending on your router s type or your Internet connection environment For details contact your dealer Making Video Conference Calls via SIP Server By using a SIP server you can establish video conference calls not just by IP address but also by specifying a SIP URI SIP user name SIP domain name instead If the other party uses the same SIP domain name as you you can make a video conference call by specifying only the SIP user name Page 99 For information about supported SIP servers contact your dealer Enhanced Features through the Use of Activation Keys By using an activation key sold separately you can enable connection to MCUs multipoint control units and non Panasonic video conference systems Page 75 Features enabled through activation keys are available even after performing a system initialisation Page 101 For details about the activation key contact your dealer Connection to non Panasonic Video Conference Systems You can connect to a non Panasonic video conference system and have a 2 party video conference call This feature must be enabled with an activation key Page 76 Page 101 For details about the types of non Panasonic video conference systems you can connect to contact your dealer Communication cannot be encrypted when you conne
121. ng Other Video Sources Pressing Full Screen on the remote control will hide or unhide the other party s information duration and guide displays When connecting to another Panasonic HD Visual Communication Unit While displaying your computer s screen the other party cannot press PC to display their own computer s screen Ifa sub video camera is connected you can also switch to the sub video camera s image by pressing Camera Sub Page 68 Only the party that pressed PC can perform this operation To return to displaying your computer s screen press PC While displaying your computer s screen you can switch to displaying the other party s image in Layout 1 by pressing B Page 47 Page 49 Page 52 However the other party cannot perform this operation and the other party cannot confirm if you are viewing your computer s screen or the other party s image When viewing the other party s image the screen layout is fixed to Layout 1 To return to displaying your computer s screen press B When connecting to an MCU or non Panasonic video conference system Even while displaying your computer s screen it is also possible for the other party to start sharing their computer s screen In this case note that the other party s computer screen will be displayed as the other party s image on your screen Ifa sub video camera is connected you can also switch to the
122. ng your sub video camera s image you can switch to displaying the other party s image in Layout 1 by pressing B Page 47 Page 49 Page 52 However the other party cannot perform this operation and the other party cannot confirm if you are viewing your sub video camera s image or the other party s image When viewing the other party s image the screen layout is fixed to Layout 1 To return to displaying your sub video camera s image press B Video Out On Off FullScreen Layout Video Source User Manual 69 Displaying Other Video Sources 70 When connecting to an MCU or non Panasonic video conference system Even while displaying your sub video camera s image it is also possible for the other party to start sharing their sub video camera s image In this case note that the other party s sub video camera s image will be displayed as the other party s image on your screen If a computer is connected you can also switch to the computer screen s image by pressing PC Page 64 To return to displaying your sub video camera s image press Camera Sub It is also possible for the other party to start sharing their computer s screen In this case note that the other party s computer screen will be displayed as the other party s image on your screen While displaying your sub video camera s image you can switch to displaying t
123. ngs screen is displayed Press gt The second page is displayed Use A W to select Sound Settings and press Enter The sound settings screen is displayed Ringback Tone Vol Medium Ring Tone Vol Medium Default Sound Lev lt 16 gt Sound Pre sets standard EBH ERI Play EGY Save aya Use A W to select the following items for input Welcome Screen Vol Press Enter and use A W to select the volume level OFF Low Medium default or High played at the start up Ringback Tone Vol Press Enter and use A W to select the volume level OFF Low Medium default or High of an outgoing call ring Note The volume level of the busy tone will be the same level as the ring back tone Ring Tone Vol Press Enter and use A W to select the volume level OFF Low Medium default or High of an incoming call ring Default Sound Lev Use 4 gt to select the volume level 0 20 at the start of a video conference call default 16 Sound Pre sets Press Enter and use A W to select the tone More Highs Standard default More Lows Voice or Music at the start of a video conference call Page 63 88 User Manual Note You can listen to a sample of the following items by pressing R Welcome Screen Vol Ringback Tone Vol Ring Tone Vol 6 Press G e Adialogue box to confirm the
124. nstalling of installed a software update fails an error message is To complete the update the system will T Press Enter to restart the system automatically restart twice Before each restart a message will be displayed as detailed below Please try the following a Set DNS Server or Primary DNS The message displayed before the first restart Server in network settings Page 84 or local site settings when a local site is selected Page 105 Then try updating the software again Avaat When DNS Server is set to Auto 1 the DHCP server may be the cause of the problem In this case contact your network administrator b If the above step is unsuccessful try updating the software again later The network may be currently very busy If the retry fails several times there might be a problem with your communication lines Please contact your dealer Restart to use the latest to Downlo software CBJ ER Abort EGI pa Making Audio Input Settings Note These settings are for adjusting the input audio handling Changing either of these settings to OFF may result in degradation of the sound quality during a video conference call 1 Login to the administrator menu Page 96 The admin menu screen is displayed User Manual 103 Contacts and Settings 2 Press P Making HDMI Settings for The second page is displayed Checking Operation 3 Use A W to select Audio Input
125. o connect the main video camera display microphone LAN cable and power cord To earthed AC outlet aw 444 To each device To a display Notice Use only the included power cord Note Make sure to read the instruction manuals for all devices being connected 1 Connect the main video camera e Connect the main video camera to the Main Camera terminal on the back of the unit using an HDMI cable 2 Connect the display Connect the display to the HDMI terminal on the back of the unit using an HDMI cable 24 User Manual If your display is not compatible with HDMI use a component cable Page 27 Since sound signals are not transmitted when using a component cable connect an amplifier active speaker Page 26 or use the display s speakers Page 27 3 Connect a microphone Boundary Microphone optional Connect the Boundary Microphone to the MIC jack on the back of the unit using the proprietary cable Use only the included cable Push and turn the connector of the proprietary cable until it clicks If the connector does not Click try reconnecting the cable with the top and bottom of the connector reversed General purpose microphone Connect the microphone to the Audio In L R jack on the back of the unit using the stereo pin plug cable after amplifying the signal to line level using a device such as a microphone amplifier Connect the microphone
126. o longer be able to check the authentication password on the screen Record the authentication password beforehand and store it in a safe location When the authentication password is displayed as asterisks pressing Y deletes the entire authentication password SIP Transport Protocol Use 4 gt to select between protocols UDP TCP or Auto default used when communicating via SIP Note When Auto is selected if using a SIP server TCP will be used for communication and if using an IP address or MCU s conference room number IP address UDP will be used for communication Normally select Auto Press G e Adialogue box to confirm the saving of settings is displayed Use 4 P to select Yes and press Enter The admin menu screen is displayed Press Home The Home screen is displayed Contacts and Settings Performing System Initialisation 1 Login to the administrator menu Page 96 The admin menu screen is displayed 2 Press P The second page is displayed 3 Use A W to select System Initialize and press Enter A dialogue box to confirm the start of system initialisation is displayed IP Mode Tokyo 192 168 181 110 Max Bandwidth 9 0 Mbps Encryption ON Initialize all settings and contact list A EBE Prev ERE Next EGI BA 4 Use 4 P to select Yes and press Enter The system will automatically restart to
127. ocation of the Boundary Microphone 90 User Manual Contacts and Settings Making Remote Control Settings You can specify a remote control ID from 1 2 or 3 for both the remote control and the unit The unit responds to signals from any remote control with the same remote control ID as itself If you do not specify an ID the unit responds to signals from all remote controls You can confirm the remote control ID for the unit on the Home screen Page 29 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Press gt e The second page is displayed 4 Use A W to select Remote Ctrl ID and press Enter The remote control settings screen is displayed lt ON OFF Rem ote control IL D1 ID2 it Check ID mismatch ON OFF Eg ERI EEE save aa 5 Use A W to select the following items for input Remote ID enable Use q P to select ON or OFF default When ON is selected you can set a specific remote control ID for the unit When OFF is selected the unit will respond to all remote controls Remote control ID Use 4 gt to select a remote control ID ID1 default ID2 ID3 for the unit Check ID mismatch Use 4 gt to select ON default or OFF 7 8 When ON is selected if the unit receives a signal from a remote control that has an ID diffe
128. ol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely The fact that the equipment operates satisfactorily does not imply that the power point is earthed and that the installation is completely safe For your safety if in any doubt about the effective earthing of the power point consult a qualified electrician Plug the power cord firmly into an AC outlet Otherwise it can cause fire or electric shock Do not pull bend rest objects on or chafe the power cord and plug Damage to the power cord or plug can cause fire or electric shock User Manual 9 For Your Safety Q a To prevent fires electric shock injury or damage to the unit be sure to follow these guidelines when performing any wiring or cabling a Before performing any wiring or cabling unplug the unit s power cord from the outlet After completing all wiring and cabling plug the power cord back into the outlet b Do not place any objects on top of the cables connected to the unit c Whenrunning cables along the floor use protectors to prevent the cables from being stepped on d Do not run any cables under carpeting Do not attempt to repair the power cord or plug If the power cord or plug is damaged or frayed contact an authorised service representative for a replacement Ensure that the plug connection is free of dust In a damp environment a contaminate
129. onference Systems 76 Enabling Connection to an MOU goss seansdaiseSechaneddenens cdeasdaesdedees 77 Contacts and Settings 79 Adding Contacts to the Contact List 11 l u u 79 Registering a New Contact aaa aassasqasaa daien NEEE E iA AEEA aasi 79 Editing Contact Information u 80 Deleting a G rta8tu ay sn am asa ala aa ua ciel EEEn EEE EEEE 81 Registering a Contact from the Call History 81 Changing System Settings UU u u u u 83 Setting the IN a cc eaccctes dente assscceredacesetateatiacudzacaceteneatsteeatreasueectdsecccncndcseidectadedass 83 Setting the Date and Time I a 83 Making Network Settings u 84 Making Connection Settings a 85 Making Screen Standby Settings U 87 Making Sound Settings died nase cached cc aetna tana sa ietece neces chers senses ehadeedadeuseesse 87 Setting the MIG POSION u n sees eianccd cereesd eitceseantocuatenssdereatstcededunstaexiddentedenncanndiass 88 Making Remote Control Settings a 91 Making Language Settings U
130. onnect or disconnect the sub video camera during a video conference call You can only display the image of one sub video camera at a time Only video cameras that can output 1080i resolution using HDMI can be used User Manual Displaying Other Video Sources Displaying the Sub Video Camera s Image You can switch the display from the main video camera to a sub video camera during a video conference call 1 Press Camera Sub The sub video camera s image is displayed The image is also visible on the other party s display Note When connecting to an MCU or non Panasonic video conference system the same image may not be shown on the other party s display depending on the other party s screen layout Ask the other party to change their screen layout to display your sub video camera s image Pressing Full Screen on the remote control will hide or unhide the other party s information duration and guide displays When connecting to another Panasonic HD Visual Communication Unit While displaying your sub video camera s image the other party cannot press Camera Sub to display their own sub video camera s image Ifa computer is connected you can also switch to the computer screen s image by pressing PC Page 64 Only the party that pressed Camera Sub can perform this operation To return to displaying your sub video camera s image press Camera Sub While displayi
131. or code displayed on the Home screen If transmission still fails make a note consisting of of the error code and contact your dealer numerals is displayed in XXXX Note XXXX If transmission fails due to the LAN cable not being connected properly it may take up to 10 minutes before the IP address or SIP user name is displayed and video conference calls can be made after reconnecting the LAN cable Disconnected When connecting to an MCU or non Panasonic video conference system the video conference call was disconnected because encryption settings were enabled Disable encryption settings on both sides When connecting to an MCU or non Panasonic video conference system the video conference call was disconnected for an unknown reason Wait a while and then try making the video conference call again If video conference calls get disconnected repeatedly contact your dealer Call failed due to insufficient The other party s maximum bandwidth is set to a value that cannot bandwidth setting on called support 3 party 4 party video conference calls site Ask the other party to change their maximum bandwidth setting Feature is not available with The other party cannot display the computer s screen because their current connection display does not support the selected resolution Change the resolution setting to a resolution that is supported by the other party Contact your network administ
132. or more than 10 minutes default or when the remote control s Video Out On Off button is pressed the unit enters screen standby mode Video out to the display is suspended and the status LED turns off Screen standby mode ends when the unit or remote control is operated or when a video conference call is received 22 Notice If screen standby mode ends and no image is visible check to see if the display or video camera s power saving settings are enabled Check each device s manual for more information about its power saving settings You can change the length of time until the unit enters screen standby mode Page 87 The unit will not enter screen standby mode while displaying a computer s screen or a sub video camera s image even if the unit or remote control is not operated for a period of time When the unit or remote control is operated and screen standby mode ends the Home screen will be displayed If a button is pressed on the unit or remote control to end screen standby mode that button s operation is not performed in that case If screen standby mode begins while editing information in the contact list or other screen any unsaved changes will be lost User Manual Preparation It takes about 7 seconds to return from screen standby mode The length of time may vary depending on the type of display you are using User Manual 23 Preparation Connecting the Unit This section describes how t
133. outlet as the weight of the adaptor may cause it to become disconnected Only connect the unit to the type of electric power specified on the label affixed to the unit Confirm the type of electric power supplied to the installation site if necessary Battery O O O O The battery contains diluted sulfuric acid a very toxic substance If the battery leaks and the liquid inside spills on the skin or clothing immediately wash it off with plenty of clean water If the liquid splashes into eyes immediately flush the eyes with plenty of clean water and consult a doctor Sulfuric acid in the eyes may cause loss of eyesight and acid on the skin will cause burns Do not charge short heat break or throw in a fire as it may result in the battery leaking generating heat or bursting Do not connect the positive terminal and the negative terminal of the battery to each other with any metal object such as wire Do not carry or store the batteries together with necklaces hairpins or other metal objects Do not mix old and new batteries or different types of batteries Batteries that seem worn down or damaged should not be used Using worn down or damaged batteries may result in leaking Do not use rechargeable batteries Take the depleted batteries out of the remote control Otherwise the batteries may leak User Manual 11 For Your Safety A CAUTION Power A Installation
134. possible You cannot adjust the tone during a video conference call Audio sent to the other party is monaural While you are displaying a sub video camera s image you cannot send a still image from the sub video camera Encrypted communication is not supported When connecting to a non Panasonic video conference system both you and the other party must have encryption disabled Page 85 Page 97 Page 97 Communication cannot be encrypted when you connect to a non Panasonic video conference system Instead connect over an intranet or via a VPN The maximum bandwidth specified in the settings at the beginning of the connection is applied for the duration of the connection to a non Panasonic video conference system Depending on the network conditions you must specify an appropriate bandwidth setting Page 85 Page 105 It may be necessary to change your maximum bandwidth depending on the non Panasonic video conference system you are connecting to If this is necessary you can register a maximum bandwidth in local site settings Page 105 User Manual About Enhanced Features Enabling Connection to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties Intranet To connect to an MCU you must purchase an activation key card KX VCS101 and activate this feature beforehand Page 101 For details about the activation key contact your dealer MCUs you want to connect to must mee
135. r items i i entered information Press to display the Home screen J h Tua ca dt Press to return to the previous Page 29 screen Press to select the feature assigned F A to each colour Available features are displayed in the guide area Page Volume Tone 29 V CAM Ctrl Status Contact MIC Mute Press to operate the other party s wa J mel mm P ress to mute the microphone PTZ Pan Tilt Zoom camera when during a call so that the other party on a video conference call P age 55 cannot hear your voice P age 61 call Press to increase and to decrease the volume Page 60 Press to selecta tone equalizer setting during a call P age 63 Press to display the connection status of the network and peripheral devices P age72 Press to display your contact list This can be pressed while the following screens are displayed e Home screen e Menu screen Computer s screen sub video camera s image when noton a video conference call Press to dial or perform settings where inputting digits characters is required Page 110 20 User Manual Preparation Boundary Microphone Optional Accessory Boundary Microphone Digital Interface Type Proprietary cable included Cable length approx 8 5 m o je Model No KX VCA001 MIC Mute button Press to mute your own voice so that ot
136. rator Tone signals could not be sent because the other party s device does not support tone signals Ask the other party to check their configuration Invalid SIP Server Address The format of the entered SIP server address is invalid Enter the SIP server address correctly in the format XXX XXX XXX XXX decimal values separated by periods For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used Invalid SIP Domain Name The format of the entered SIP domain name is invalid Enter an RFC compliant value For details contact your network administrator 136 User Manual Additional Information Invalid Operation Initial setting is not completed In local site settings you tried to select and save a connection mode without completing network settings Before making local site settings change the connection mode Page 99 and make network settings Page 84 Input DNS Server address You tried to update the software Page 102 without a DNS server set In network settings Page 84 or local site settings when a local site is selected Page 105 set either DNS Server or Primary DNS Server Note When DNS Server is set to Auto the DHCP server may be the c
137. rectly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Dx For business users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Information on disposal in other a countries outside the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Note for the battery symbol bottom two ps symbol examples This symbol might be used in combination with a chemical symbol In this case it complies with the requirement set by the Directive for the chemical involved For users in Germany only Machine Noise Information Ordinance 3rd GPSGV The highest sound pressure level is 70 dB A or less according to EN ISO 7779 This equipment is not for use at video display work stations according to BildscharbV User Manual 15 Precaution For users outsi
138. reen User Manual 91 Contacts and Settings 9 Use the following procedure to change the ID of the remote control 1 Press and hold and at the same time 2 Within 2 seconds after you release the buttons press the number 1 to 3 corresponding to the ID that you specified for Remote control ID in step 4 1 1D1 2 1D2 3 1D3 10 Press Enter The dialogue box disappears and the remote control ID of the unit will be saved Note e Ifthe dialogue box does not disappear repeat the procedure above several times if necessary If the dialogue box still does not disappear turn the power off and then back on to cancel the settings For details contact your dealer 11 Press Home The Home screen is displayed Making Language Settings 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Press gt The second page is displayed 92 User Manual 4 Use A W to select Language Setting and press Enter The language settings screen is displayed English BI GRY HGH save gya 5 Press Enter and use A g to select the desired language Note e According to the model the language you can select is different as follows For KX VC500BxX English UK default English US Portugu s Espa ol For KX VC500CX English default Espanol Portugu s Pyccku
139. rent from the one specified on the Home screen a warning is displayed Follow the procedures on the screen to change the remote control ID When OFF is selected even if the unit receives a signal from a remote control that has an ID different from the one specified no warning is displayed on the Home screen Z r e If multiple remote controls with assigned IDs are being used close together it is recommended that you select OFF for Check ID mismatch Press G e Adialogue box to confirm the saving of settings is displayed Use 4 gt to select Yes and press Enter When Remote ID enable is set to ON Page 91 The dialogue box for changing the ID of the remote control is displayed Proceed to step 9 Remote ID enable Ramnate cantral ID 1 Press and simultaneously and release 2 Press 1 within 2 seconds 3 Press Enter Setting completes when this indication disappear of remote control gt Unable to set up for remote control that does not correspond to remote control switching function Please consult your authorized Panasonic dealer for details To discontinue change please restart the system Press Enter to End EGI Save Note e While the dialogue box is displayed video conference calls cannot be received When Remote ID enable is set to OFF Page 91 The system settings screen is displayed Press Home to return to the Home sc
140. rl While contents are being shared While displaying the unit information screen or the connections status screen While displaying a dialogue box User Manual 57 Controlling a PTZ Camera Recalling a Registered Preset During a video conference call you can set the other party s PTZ camera s direction and zoom settings to a desired position by selecting a preset pan tilt and zoom position registered in their PTZ camera Note You cannot register a preset or recall a registered preset for your own PTZ camera You can recall the other party s preset only if the other party is using a KX VC300 or KX VC600 and has registered a preset If the other party is using a KX VC500 you cannot recall a preset of their PTZ camera For details about compatible PTZ camera models contact your dealer 1 Press CAM Ctrl The site selection dialogue box is displayed rot nise Layout PC Camera i BAC c Site Selection New York Press Enter to select Press Back to exit O T Remote Control 1 2 3 T e After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear 2 Use A W to select the desired site and press Enter e The camera control screen is displayed Camera Control Camera control Pres
141. rmation for this unit IP Address Subnet mask Default Gateway will be obtained automatically from a DHCP server or will be set manually Auto default Obtain the IP address information automatically Manual Set the IP address information manually Note Even if you have selected Auto you still may not be able to acquire an IP address due to problems such as network congestion In this case Address is not assigned is displayed in the upper right of the Home screen Contact your network administrator IP Address Enter the IP address of the unit Subnet mask Enter the subnet mask Default Gateway Enter the IP address of the default gateway User Manual IP Address Subnet mask and Default Gateway can be entered only if IP Address is set to Manual Ifthe value for IP Address Subnet mask or Default Gateway contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 DNS Server Use 4 P to select whether the IP address information for the DNS servers Primary DNS Server Secondary DNS Server will be obtained automatically from a DHCP server or will be set manually Auto default Obtain the IP address information automatically Manual Set the IP address information manually
142. rophone cable is not properly connected Make sure that the cable connecting the Boundary Microphone with the unit is fully and securely inserted on either end The orientation of the image The speakers are not properly positioned and sound do not match the Position speakers on either side of the display and check that the left voice of a person on a side of right wiring is correct If you place the display at the front of the room the screen comes from the and the speakers at the back the microphone s left right spatial opposite side s speaker etc direction may be reversed and the orientation of the image and sound will not match The speakers of the other party are not properly positioned Ask the other party to position speakers on either side of the display When the MIC position is set automatically if the other party places the display at the front of the room and the speakers at the back the microphone s left right spatial direction may be reversed and the orientation of the image and sound will not match The MIC positions set manually by the other party are incorrect Ask the other party to confirm the manual settings of their MIC positions When setting the MIC position manually the left right orientation should match the left right channels as viewed from the side of the main video camera When the MIC position is set to Center stereo make sure that it is placed with its connector fa
143. ry Microphones User Manual 61 62 Adjusting the Volume and Tone Reducing Microphone Noise You can reduce the amount of ambient noise picked up by the microphone shuffling of papers etc during a video conference call When noise reduction is in effect the volume level of voices may also be reduced 1 Press Y Whisper Mode ON is displayed and noise oe reduction is enabled On Off FullScreen Layout z Camera q Main Duration 00h00m isper Mode ON e Pressing Y again will display Whisper Mode OFF and noise reduction is disabled k ai Duration 00h00m HGP This site isper Mode OFF es Note You can set whether to enable noise reduction for a video conference call before starting the call Page 87 After a video conference call is finished the noise reduction setting returns to the value set before starting the call User Manual Adjusting the Volume and Tone Adjusting the Tone You can adjust the tone during a video conference call 1 Press Tone A V The tone control dialogue box appears and the current tone setting is displayed Video Out On Off FullScreen Layout r Cameras Sub Main PC Video gg Source Tone EQ Control More Highs More Lows i CAM Ctrl Status Contact MIC Mute
144. s 1 9 to Set Aind EB Zoom out BR Zoomin M EYE change site 58 User Manual Controlling a PTZ Camera 3 Press a numeric button 1 9 to select the preset number that you want to recall The direction and zoom of the other party s PTZ camera will change to that of the registered preset Note Ifa number which has no preset registered to it is selected the PTZ camera s direction or Zoom will not change User Manual 59 Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call 1 Press Volume The volume level bar is displayed at the bottom of the screen Video Out On Off FullScreen Layout Video Source 2 Adjust the volume using Volume Pressing will increase the volume of the other party s voice Pressing will decrease the volume of the other party s voice After about 3 seconds the volume level bar disappears voima fe _ V CAM Ctrl Status Contact MIC Mute m Co am Note e You can set the volume level of a video conference call before starting the call Page 88 After ending a video conference call the volume level returns to the volume level set before starting the call You cannot adjust the display s volume 60 User Manual Adjusting the Volume and Tone Muting the Microp
145. s 192 168 0 1 The Home screen is displayed Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Proxy Server Port Enter the proxy server port number 1 65535 Making Software Update Automatic Version Check Use 4 gt to select ON or OFF default Settings When ON is selected the unit will automatically look up the DNS server or proxy server to see if there are updates for your software on start up If updates are available a Note dialogue box is displayed on the Home screen You must perform DNS server settings in order When OFF is selected the unit will not to check for and download software updates automatically look up the DNS server or proxy Page 84 server to see if there are updates for your software on start up Preparation settings for updating the software can be made here 1 Login to the administrator menu Page 96 4 Press G s be admin Serian i displayed A dialogue box to confirm the saving of settings is displayed 5 Use 4 P to select Yes and press Enter The admin menu screen is displayed 6 Press Home The Home screen is displayed 98 User Manual Contacts and Settings Making Connection Mode Setting 1 Login to the administrator menu Page 96 The admin menu screen is displayed 2 Use A W to select Connection mode and press Enter The connection mode setting screen is displayed By ERT E
146. s P e The second page is displayed 3 Use A W to select Software update and press Enter The software update screen is displayed Update Software Now Current Software version 2 40 Available Software version 4 When Automatic Version Check is set to ON Page 98 The latest software version is displayed next to Available Software version Proceed to step 5 if there is an update available Contacts and Settings When Automatic Version Check is set to The message displayed before the second restart OFF Page 98 Use A W to select Software updates and press Enter The system checks for version updates The latest software version will be displayed next to Available Software version Proceed to step 5 if there is an update available estart after updating 5 Use AJ W to select Update Software Now Bessie and press Enter 06 HAT 5 MOT A dialogue box to confirm the updating of your WROROTRRE PHSBAHBDES sa BRBLET software is displayed After the second restart the system will start up with Note the latest software Please carefully read and confirm the cautions in the dialogue box before Note proceeding to the next step Contact your dealer for more information on obtaining the latest firmware and User 6 Use q gt to select Yes and press Enter Manual The update is automatically downloaded and Ifthe checking downloading or i
147. t the following criteria Confirm the settings of the MCU Supports SIP communication Supports communication with the H 264 Baseline Profile Supports communication with the G 722 G 722 1 and G 722 1 Annex C voice codecs For details about the types of MCUs you can connect to contact your dealer Video conference calls to an MCU through a SIP server using a SIP URI are not guaranteed Page 99 IP addresses must be specified to make calls The connection specifications e g resolution and available functions e g content sharing differ depending on the MCU you connect to For details contact your dealer The procedure for connecting to an MCU differs depending on the MCU For details contact your dealer e You cannot adjust the tone during a video conference call Audio sent to the other party is monaural e While you are displaying a sub video camera s image you cannot send a still image from the sub video camera Encrypted communication is not supported When connecting to an MCU encryption must be disabled on both sides Page 85 Page 97 Page 97 e Communication cannot be encrypted when you connect to an MCU Instead connect over an intranet or via a VPN The maximum bandwidth specified in the settings at the beginning of the connection is applied for the duration of the connection to an MCU Depending on the network conditions you must specify an appropriate bandwidth setting Page 85 Page 1
148. the system settings screen is displayed 4 Use 4 P to select Yes and press Enter The Home screen is displayed Note When the connection mode temporarily used for the selected local site and the connection mode set on the system settings screen are different the system will automatically restart to reflect changes to system settings User Manual Editing Local Site Information 1 Press Menu The Menu screen is displayed 2 Use A WV to select Select local site and press Enter The select local site screen is displayed 3 Use A W to select the local site you want to edit 4 Press B The local site edit screen is displayed Local site name room 1 Max Bandwidth 9 0 Mbps Encryption N OFF Encryption Key Video Quality Motion Sharpness gt Max Resolution Fun HD p SIP Transport Protocol 4 UDP TCP ig ERI Next ie Save aw 5 Use A w to select the item you want to edit and then make any changes 6 Press G e Adialogue box to confirm the saving of settings is displayed 7 Use q gt to select Yes and press Enter The select local site screen is displayed 8 Press Home The Home screen is displayed Deleting Local Site Information 1 Press Menu The Menu screen is displayed Contacts and Settings 2 Use A W to select Select local site and press Enter The select local site screen is d
149. the cursor to the position where you want to insert characters and then begin input The characters will be inserted at the location of the cursor 120 User Manual Miscellaneous Changing the Remote Control Batteries For users in Taiwan only qn oe 1 Open the cover 2 Take out the R6 AA batteries 3 Insert new batteries R6 AA dry cell minus side first then close the cover User Manual 121 Miscellaneous Cleaning the Unit When cleaning the unit make sure the power is off and all cables are unplugged Cleaning the unit while the power is on may cause a malfunction Wipe the unit with a dry soft cloth When the unit is very dirty first clean it with a neutral household cleaning agent using a well wrung damp cloth Then wipe down the unit with a dry soft cloth Do not use the following when cleaning the unit They may cause unit discolouration or damage Petroleum Scouring powder Alcohol Thinner Benzine Wax Hot water Powder soap If using a chemically treated cleaning cloth be sure to follow all accompanying directions and warnings 122 User Manual Additional Information Troubleshooting If a problem is occurring with the operation of the device check here for possible solutions Before proceeding check all connections to make sure they are secure and that power is flowing from the outlet that the unit is plugged into Basic Operation Th
150. ther site Gy LY Whisper Mode OFF Other party s information When registered in the contact list The other party s name group name is displayed When not registered in the contact list The other party s IP address SIP URI SIP user name SIP domain name host name e g www example com MCU s conference room number IP address or MCU s SIP user name IP address is displayed If the other party uses the same SIP domain as you only the SIP user name and not the SIP URI is displayed Video Image Displays the other party s video your own video or video from the secondary video input such as a computer display or a sub video camera Page 64 Page 68 Subscreen Depending on the screen layout your own video or the other party s video is displayed here Page 47 Page 49 Page 52 Duration Displays the duration of the current video conference call Note e 99h59m is displayed for the duration even if the length of the video conference call exceeds 100 hours Guide Displays operations you can perform with the remote control Network Status Indication The number of antennas in the icon indicates differing levels of network congestion The icon changes as follows Obars The network is very congested 1 bar a The network is congested 2 bars all The network is slightly congested 3 bars alll The network is not congested Note Ifthe icon shows only 0 1 bars continuously contact your networ
151. tting the MIC Position manually 1 Press Menu The Menu screen is displayed Use A W to select Settings and press Enter The system settings screen is displayed Press gt e The second page is displayed 4 Use A W to select MIC Setting and press Enter The auto settings screen is displayed Note Ifthe manual settings screen is displayed proceed to step 6 5 Press B The manual settings screen is displayed MIC2 Center Mono MIC3 Center Mono MIC 4 Center Mono EBJ Auto ER EGI Save yaj 6 Use A W to select the Boundary Microphone you want to configure and press Enter 7 Use A V to select the Boundary Microphone s relative position Left side Sounds on left side are played Right side Sounds on right side are played Center Mono All sounds are played through both the left and right speakers at the same volume Center stereo Sounds centred on the microphone are played through both the left and right speakers at the same volume Note When a Boundary Microphone is set to Center stereo make sure that it is placed with its connector facing the display For the settings shown in the following diagrams the left right channels are displayed as viewed from the side of the main video camera Here are examples of the relative position of Boundary Microphones User Manual 89 Contacts and Settings When setting Bo
152. ty This allows visual communication with stabilised communication quality even over an internet connection 2 User Manual Introduction Remote Video Camera Operation via Remote Control You can move the other party s video camera up down left and right as well as zoom in and out Page 55 Selectable Video Source By connecting your computer or video camera to the unit you can show your computer s screen or video camera image to video conference call participants Page 64 Page 68 Encrypted Communication Packets sent for video conference calls can be encrypted to prevent packet leaks tampering or eavesdropping KX VC Series NAT Traversal Service KX VC Series NAT Traversal Service is a service that allows you to easily and affordably set up and operate a communication environment for the HD Visual Communication Unit Also complicated router configuration is unnecessary which allows even people who are not network administrators set up a communication environment Furthermore you can assign the unit a unique number Terminal ID which allows the unit to be called not by IP address but with the unique 7 digit number This means communication can be initiated as if calling a telephone Communication can also be encrypted so that you can communicate over the Internet safely and securely For details about KX VC Series NAT Traversal Service refer to the following web site http panasonic net psn products hdvc
153. uch Connection numbers 1 to 5 Press Menu The Menu screen is displayed Select Contact List using A W and press Enter The contact list screen is displayed Note Ifyou press G the contact list modification screen will be displayed and the entry can be modified Page 80 Press Y The speed dial screen is displayed Entries are displayed in speed dial number order Contact List No Group Site Address One Touch Key 2 New York 192 168 181 112 One Touch 2 5 of 300 in use 3 Paris 192 168 181 113 One Touch 3 Board meeting London 192 168 181 111 New York 192 168 181 112 Cnet lt Paris 192 168 181 113 s Not Registered Start SS E Board meeting 2 gt A 6 London 192 168 181 111 a New York 192 168 181 112 Home Back E O ime S 7 Not Registered ey m R BG Eor BY Alphabetical order With the dial keys enter a speed dial number 1 to 300 Press Start to start the call When you want to end the call press End The Home screen is displayed User Manual Video Out On Off PC FullScreen Layout Camer Sub fa Main Back _ 3 Starting a Video Conference Calling from the Contact List 2 party Conference 3 party Conference 4 party Conference Note Tomake a video conference call from the conta
154. undary Microphones in a row When setting Boundary Microphones as perpendicular to the display follows Display Main video camera Display Main video camera Speaker Speaker Speaker Speaker R ch L ch MIC 1 a gt lt Q Connector es Connector MIC 2 MIC 1 Center stereo ene a MIC 2 Center stereo MIC T Right side MIC 3 Center stereo MIC 2 Center Mono MIC 3 Left side When setting Boundary Microphones parallel Note with the display Make some noise near the Boundary Microphone gt is displayed to indicate which Boundary Microphone picks up the noise gt is not displayed when the Boundary R lt GOEOEOE gt ch Microphone is mute p gt is not displayed when multiple MIC1 MIC 2 MIC 3 I Boundary Microphones pick up the sound at the same time When the Boundary Microphone is mute the sound made by pressing the MIC Mute button might make gt appear Display Main video camera Speaker Speaker Connector MIC 1 Right side MIC 2 Center Mono MIC 3 Left side 8 Press G e Adialogue box to confirm the saving of settings is displayed 9 Use 4 gt to select Yes and press Enter The system settings screen is displayed 10 Press Home The Home screen is displayed Note Do not move Boundary Microphones after completing settings Otherwise the settings will not match the l
155. urning the Power On Off Note Make sure that peripheral devices e g display main video camera are turned on 1 Press the Power button on the front of the unit The Power LED and all of the One Touch 1 Connection button LEDs turn on Then the One Touch Connection button LEDs turn off the Status LED starts flashing blue slowly and the Home screen is displayed IP Mode Tokyo 192 168 181 110 Max Bandwidth 9 0 Mbps Encryption ON BB London E New York B3M Paris Fa Board meeting ESI Q o When the power is turned off the Power LED turns off 28 User Manual Preparation Screen Display Home Screen Idle Screen Displayed when the power is turned on Also displayed when the Home button is pressed on the unit or on the remote control IP Mode Tokyo 192 168 181 110 Max Bandwidth 9 0 Mbps Encryption ON 1 London 823 New York TBH Paris Esi Board meeting TSi Not 3 Main Video Camera Image Displays the video from the main video camera Unit Information The information displayed differs depending on the selected connection mode Page 99 IP mode The connection mode unit s name IP address if using a SIP server Page 99 the SIP user name maximum bandwidth and encryption status Note When selecting a local site Page 107 the selected local site s information is displayed The information displayed differs depending on the local site s conn
156. valid Primary DNS Server address Invalid Secondary DNS Server address The IP address contains an invalid value Enter the IP address correctly The correct format is XXX XXX XXX XXX dotted format decimal notation If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used Please enter different addresses for each DNS Server The addresses of the primary and secondary DNS servers are the same Enter different IP addresses Page 84 Connection will be closed in n seconds Press YES to continue Note The message first appears when one minute remains and 60 is displayed for n Then the remaining time starts to decrease The time set for Call Limit time has one minute remaining Page 86 If you select Yes you can extend the call limit time for the amount set for Call Limit time If you select No the call is disconnected User Manual 135 Additional Information Unable to connect to network e The LAN cable is not connected properly and therefore you cannot XXXX XXXX make a video conference call Check that the LAN cable is connected to the unit properly Try making Note a call again after confirming that the IP address or SIP user name is An err
157. vement the tilt up down movement and the zoom of the camera during a video conference call Note Press CAM Ctrl You cannot control your PTZ camera If the other party is using a KX VC300 or a KX VC600 you will be able to control their PTZ cameras If the other party is using a KX VC500 you will not be able to control their PTZ cameras If any of the other parties is using an older software version you will not be able to control any of the other party s PTZ cameras You will be able to control the other party s PTZ cameras only if they have set CAM ctrl from remote site s in their settings to ON by default it is set to OFF For details about compatible PTZ camera models contact your dealer The features that can be used may be limited depending on your video camera model e g A video camera with only a zoom feature When the other party is using a non Panasonic video conference system some operations may not be available or unintended operations may occur Vi The site selection dialogue box is displayed n T vl ME ar 4 3 Pars ideo Out On Off FullScreen Layout Pe ramena ideo i RAL sub Man n Press Enter to select Press Back to exit A Volume Tone i 2 Now York i y Duration 00h00m End BE sites ER sitoz BGD site 3 LY Whisper Mode OFF CAMCtrl Status Contact MIC Mute i
158. ving of settings is displayed 6 Use 4 to select Yes and press Enter The outgoing or incoming call history screen is displayed depending on which of the screens you displayed in step 2 7 Press Home The Home screen is displayed Registering a Multiple party Contact You can register a multiple party contact to the contact list from the outgoing call history Note When you register a multiple party contact to the contact list from the call history each party is also registered automatically as a single party contact and each IP address SIP URI or SIP user name is registered in Group Site 82 User Manual Ifa hostname is displayed in the Site column of the call history the party cannot be registered in your contact list Also you may not be able to register a SIP URI or SIP user name from the incoming call history to the contact list for a reason such as non compliance with the RFC In this case contact your network administrator Press Menu The Menu screen is displayed Use A W to select Call History and press Enter The outgoing call history screen is displayed Use A W to select the multiple party entry you want to add as a multiple party contact and press B The contact list registration screen is displayed SS Speed Dial Multi Point N 2stes WEB Addres EBJ abc ER al IG Save E Clear Use A W to select the necessary
159. waves or that are magnetised high frequency sewing machines electric welders magnets etc Doing so may result in static noise or damage 9 Keep the device at least 10 cm away from all walls If placed against a wall the device may not be able to ventilate properly which may lead to a system malfunction due to overheating 10 Avoid placing the device in areas with high humidity and exposing it to rain Neither the main unit nor the power plug is water resistant 11 The power outlet should be near the product and easily accessible About the Operating Environment This device includes a feature that automatically adjusts voice transmissions to improve clarity After beginning a video conference call adjustments to the call environment may not complete immediately and as a result voices may cut out or echo In such cases at the beginning of the video conference call be sure to speak in turn with other parties About Moving the Device Do not move this device while cords are still connected Doing so may result in damage to the cords Other The unit may not operate in the event of a power failure The illustrations and screenshots in this manual are for reference only and may vary from the actual product User Manual 13 Before Operation Data Security We recommend observing the security precautions described in this section in order to prevent the disclosure of sensitive information Panasoni
160. with an incompatible software version was attempted Check the software version of all parties Update the unit with the older software version so that the versions match There may be a problem with your communication lines Contact your dealer Ifyou are trying to connect to an MCU or non Panasonic video conference system encryption is enabled on either your or the other party s side Make sure that all parties have encryption disabled Page 85 Page 97 Page 106 You are trying to connect to an MCU or non Panasonic video conference system that is not compatible Depending on the other party s model such connections can be enabled with an activation key card KX VCS101 sold separately For details about supported models contact your dealer Use the outgoing call history to confirm the name of the device and then contact your dealer The image is distorted The settings of the hub or router are different to those of the unit Contact your dealer Packet loss is occurring The network is congested Check the display of the network status indication Page 32 If the icon shows only 0 1 bars continuously press Status twice and check the fields Loss and Bandwidth then contact your network administrator or dealer Page 73 The maximum bandwidth setting is incorrect During a 3 party video conference call at least 1 Mbps of bandwidth is required Change the Max
161. y 11 IF lU Ges 1 1 User Manual 115 Input Table 6 Dutch For KX VC500EX only Latin Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode Button EAS i aao Uppercase Lowercase Uppercase Lowercase pre eg va a preferred preferred preferred preferred Mode oce Mode Mode Mode Mode 1 1 1 1 1 1 1 1 AAAAAAA Ja a A ABC a abc Jasc A BCa adabcAAA 2 EEBC a bc AAAA Cadaabc AAAABCC abc2 BC2 aaaaabcc AAAABC 2 C2 2 2 Boer DEEEEFd dee fDE DEEEEEF de fD DDEEEEF dde e fD ee f 3 EEEFS dee f3 EEEEEF3 dde e f3 DEEEEF3 a es a i GGHIUNTT gghiiitiii Asx G HNghifi jghifGHI 4 ig hil ri GHT GHlighif4 ghi GHI 4 4 4 J JKLLLUtjkl jkl llUKL L kel J KLjkl5 jkIJ KL5 5 J KLjkI5 jk KL5 ints PES E MNNOOO mnfi0d666 MNNNOO mn o Gmo MNOOOm mno MN 6 O000 G s MNN mn o IMNN O nod66 0006 mn o OO0O000 6666 006 609086 G E6 PQRRRSS parffsssP PQRSpqr pqrsPQR PQRSS amp p pqrssRP A ee ee eS Jas 57 S7 gresk QRSoR7 parrsss ERRRSSS 7 7 ai FU n TU tu v TTUUUOUO ttu vT TUUUVtud t TUU E oq ee ee ata Srv v8 we ave 8 Vtu Q ITUUUUUU Vitudtiddv TUUUUUV v8 V8 8 8 s WWXIJYY wwxijyyz
162. y resolution according to the condition of the network HD Maximum resolution 1280 x 720 This mode switches the display resolution according to the condition of the network Auto default This mode selects either Full HD or HD according to the available bandwidth Note Selecting Auto or HD is recommended When Full HD is selected if the other party has a low bandwidth the display resolution may be lower than when HD or Auto is selected When making a 3 party video conference call the main video camera will be automatically set to HD even if you have specified Full HD When making a 4 party video conference call the main video camera and sub video camera will be automatically set to HD even if you have specified Full HD When Video Quality is set to Sharpness only Full HD and Auto can be selected Quality of Service Use 4 gt to select between prioritising sound or images when bandwidth is low or the network is congested Audio default When bandwidth is low sound quality is prioritised and when the network is congested sound disturbance is reduced Video Even when bandwidth is low or the network is congested image quality is prioritised Note If one of the other parties is using an older software version Audio will be selected Audio only mode Use 4 gt to select whether to use only audio communication

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