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1. Fig 3 8 Configuration Wizard SIP Provider Outgoing Calls through GSM UMTS When making outgoing calls outside the office always start by dialling zero If you have set the VoIP provider in the previous step calls to numbers with no prefix will be routed through VoIP all the other calls will be routed through the first vacant UMTS GSM module 34 Web Browser Configuration 3 1 Wizard TELECOMMUNICATIONS 9 Outgoing calls through GSM UMTS a sai ne When making outgoing calls outside the office always start by dialling zero If you iE have set up VoIP operator in the previous step calls to numbers with no prefix will be iain routed through VoIP all other calls will be routed through the first vacant UMTS GSM PIN codes for module 9 Outgoing calls through GSM UMTS 10 Incoming calls 11 Finish Fig 3 9 Configuration Wizard Outgoing Calls through GSM UMTS 9 Incoming Calls Select where incoming calls should be routed If you select To DISA line a welcome note will be played and the caller can choose an extension number If you select To extension incoming calls will be directed to the extension you have selected Wizard 10 Incoming calls wa gs As Select where incoming calls should be routed to If you select To DISA line a Ses welcome message will be played and the caller can choose an extension number If Sane you select To the extension incoming calls will be di
2. Modify logs settings Clear debug log at startup Add date to log Logs per page Rotate size kB Files count Rotate by Size Day Week Month Debug log level Other S SIP Sy H 323 2N PBX GSM Admin BES E LCR Fig 3 81 Logs Settings 92 States and Logs 3 8 The form in Fig 3 81 contains the following fields m Clear debug log at start up defines whether or not the tuning journal file should be deleted automatically upon the gateway power up mE Add date to log defines whether or not the gateway should add a timestamp to the events recorded m Logs per page the number of lines to be displayed at the same time on one journal page Rotate size kB if the Rotating criterion is set in the Size see below the journal files shall be rotated off whenever the defined size is exceeded in kilobytes A Files count the maximum number of rotated off files of each type that are stored in the gateway memory The earlier ones are deleted automatically Rotate by the rotation criterion The journal files are closed and renamed when a certain condition is satisfied and a new file is used for event recording The files can be closed at the end of a defined period of time day week or month or when the specified size is achieved mE Debug log level defines which tuning record categories shall be recorded Download Logs The viewing of the logs
3. O a Fig 3 27 Group Adding Form The form in Fig 3 27 contains the following fields Group name a unique identifier m Rights parts of the system to be made available m Rights denied parts of the system to be barred m Description any text that describes the meaning of a group 90 User Management 3 5 The web interface is divided into parts to from which access rights can be assigned removed The checkboxes in the above mentioned forms one pair per group are used for right group and user account setting They are as follows E USERS LINES LCR the whole system E USERS definition of the user accounts and groups m LINES communication line settings E LCR the Least Cost Router configuration Ring Groups To add a ring group click on the Add group E icon in the right hand bottom corner _ Add group Groups Ring group Extensions Group member Mobility extension 11 12 13 E Fig 3 28 Ring Group Adding Form Tick off the checkboxes to assign the extensions and their Mobility Extension numbers to the members of a new ring group 91 Telephony Services 3 6 3 6 Telephony Services Before the description of all items of the Telephony services menu a short introduction about the VoIP Network Arrangement and Routing behaviours is given there VoIP Network Arrangement VoIP telephony communication has two components signalling and voice Signalling is primarily used for esta
4. 9 N LO DSP codec Default language fen Max user session time 3600 seconds Lal Simple login page Fig 3 70 Main Configuration Administration Confirm remove a warning message before deleting settings SIM card routing enables the SIM card as a routing object m Enable SIP session progress the SIP session process signalling m Advanced config of regular expressions regular expressions provide a concise and flexible means for identifying strings of text of interest This checkbox is for special cases DSP codec the type of codec used by the digital signal processor Default language the default language for administration mE Max user session time time in seconds for automatic logout from the administration after inactivity Simple login page check this option to enable a simple login page Set Time zone Here set the time zone for 2N OfficeRoute 2N VoiceBlue Enterprise 86 Administration 3 Set timezone Main configuration Set timezone Synchronize time Select timezone Europe Prague Update firmware penia Upload license Fig 3 71 Main Configuration Set Time zone Synchronise Time Synchronization of the 2N OfficeRoute 2N VoiceBlue Enterprise time with the PC time e Synchronize time Main configuration Set timezone Gateway time Month 7 Day 15 Year 2009 Synchronize time Computer time Month 7 Day 15 Year 2009 Update
5. TIME ZON oocccccncnccnccccnconnnoncnconcncnnnnonnnnonnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnonass 31 3 4 Configuration Wizard PIN CodeS occooccccoccccccnccccnconcncncnnoncnonncnnoncnnnnnnnnnnonnnnnnnnnnnnncnnnnnnnos 32 3 5 Configuration Wizard Data CONNECTION occoocccnoccncoccncccnncncncnnnnconcnnnnnonnnnnonnnonnrnnnaninnnnnnos 32 3 6 Configuration Wizard Extension Number Allocation oocccoocccocncocnconiconoconoconoconanos 33 3 7 Configuration Wizard Passwords for EXtenSiONS occcoccccccnccocnconcnconcncnnnnnnnnonnnncnncnnnnos 33 3 8 Configuration Wizard SIP Provider ooocccocncconnccccnccoccnconcnconnnonononncncnnnnonnnonnnnnnnnnnncnnnnss 34 3 9 Configuration Wizard Outgoing Calls through GSM UMTS ooccoccncnccncnccccccncnncncnanonacnnnnos 35 3 10 Configuration Wizard INCOMING CallS ooccconcocccnccccncccnnconcnonnnnnnnnnnncncnncnonanonanononos 35 9 11 Gonfiguration Wizard Flia ido 36 3 12 Web Administration Login Page ccoocccoccncoccccccnccnocnconcncnnnnnnnnnnnnnnonnnnnnnnoncnonanonnnnnnnnnnnnnos 37 9 13 WV CD INEM ACE DES ot estas eioeias 38 3 14 Malti Configura tOn aienea a a t 40 A y A E E E A EE A 40 210 PON MAD DING ena a aaa a a e iai 41 3 7 DACP Scene Seting FEON onanan ina a ele aed 42 110 Fi g Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig
6. an optional field You can define here a special AT command for Internet connection PPP username optional an optional field Enter your PPP user name if it is recommended PPP password optional an optional field Enter your PPP password if it is recommended In order to use the SIM for data Internet connection for GPRS EDGE UMTS HSPA you have to set the Connection provider name and APN parameters The other parameters depend on the network provider s data To obtain the data refer to your network provider s websites or call the provider s helpline SNMP The Simple Network Management Protocol SNMP daemon is a background server process that can be run on any Transmission Control Protocol Internet Protocol TCP IP workstation host It helps you monitor the state of the device on the network Wim ja SNMP daemon configuration IP address for SNMP traps 10 0 0 254 F Jf 10 Traps enabled Calls LCR GSM Fig 3 23 SNMP Configuration 46 Network Settings 3 4 IP address for SNMP traps the IP address to which traps are sent Community a group to which the devices and management stations running SNMP belong Helps you define where information is sent The default SNMP communities are Write private Read public Traps enabled you can enable traps for Calls LCR and GSM 47 User Management 3 5 3 5 User Management Users In this menu you can see a list of all users and the Add Re
7. ion 7 Passwords for extensions Outta ing calls Fig 3 7 Configuration Wizard Passwords for Extensions 33 Web Browser Configuration 3 1 Outgoing Calls through VoIP Provider To use 2N OfficeRoute for outgoing calls through a VoIP provider it is necessary to have an allocated user account enter the requested information as follows SIP server address domain or IP address of the provider s SIP server SIP name allocated phone number or account name User name name for authentication it can be the same as the SIP name Password assigned password It is also necessary to specify the prefix for the call to be routed through the VoIP provider TELECOMMUNICATIONS NUDE 8 Outgoing calls through VoIP operator rough GSM IMTS 10 incoming 8 Outgoing calls through VoIP operator If you want to use 2N OfficeRoute for outgoing calls through the VoIP operator it is necessary to have an allocated user account enter in the requested information as follows SIP server address domain or IP address of the operator s SIP server SIP name allocated phone number or account name User name name for authentication it can be the same as the SIP name Password assigned password It is also necessary to specify the prefix on the basis of which a call will be routed through the VoIP operator SIP server address SIP name Display name User name Password Description
8. E mail sales 2n cz Web www 2n cz 6 4 116
9. GSM Routing SIM Card Routing Click on the Add routing of SIM card item to display the routing rule adding form see Fig 3 64 81 Telephony Services 3 6 Add SIM card routing Operator 10 on line 16 Fig 3 64 GSM Routing SIM Card Routing Adding Form SIM card select the SIM card number in this field The incoming calls through the SIM number will be assigned to the service selected in the Service name field E Service name the service through which the calls are to be routed into the VoIP network m Description any text describing the SIM routing rule meaning GSM Click on the GSM item in the menu to the left to display the list of GSM routing rules GSM routing GSM created by Mobility Extension GSM module 1 Operator 10 on line 16 wizard CR GSM module 2 Operator 10 on line 16 created by na wizard GSM routing Nor ti Normalization created by GSM module 3 Operator 10 on line 16 wizard GSM Fig 3 65 GSM Routing GSM Click on the Add routing of GSM device item to display the routing rule adding rule Fig 3 66 Modify GSM device routing dev ttyS3 GSM device Service name Operator 10 on line 16 Fig 3 66 GSM Routing GSM Module Routing Rule GSM device enter the GSM module number The incoming calls through this module will be assigned to the service specified in the Service name field E Service name the service through which the ca
10. you will find this information in the SIM card package or call the provider s information line If you cross the Automatic connection activation checkbox the Internet connection will always be active even after a restart or temporary loss of power Caution The SIM card intended for UMTS data connection must be in the SIM1 position If in the future you insert a different SIM card it is always necessary to restart the equipment Insert the cards for GSM voice calls in the remaining positions 5 Data connection In this step you can set up the data connection through the UMTS SIM card Enter the APN and username and password for data connection if prompted by the network you will find this information in the package the SIM card came with or by calling the PIN co operator information line If you cross the box Automatic connection activation the SIM cards Internet connection will always be active even after a restart or temporary loss of 5 Data connection power APN access point Name Password through VoIP Activate data connection automatically Fig 3 5 Configuration Wizard Data Connection 32 Web Browser Configuration 3 1 5 Extension Number Allocation IP extensions can now be configured Enter the number of the IP extensions that you want to establish automatically The extensions will be assigned numbers 100 101 102 If you have the 2N OfficeRoute version with an analog
11. Card Routing Adding FOrM ccooccccccncccnncccnncncnconcncnnnnnonnnoncnonnnnnnnos 82 SPAS GSM ROn SSI ahs E E E E 82 3 65 GSM Routing GSM Module Routing Rule ooccooccccccncoccncoccncccnococononcncnacononcnnnos 82 3 66 GSM Routing Normalising Adding FOr occcoccncnccncccncnncnncncncnncncnnnnnnononnnnnnncncnncnnnnnonors 83 3 07 Olle Proxy MAMA hacia pote ais 83 3 68 Proxy Routing Rule Adding FOrM ccccccccseccceeeeceeeceuceceucecaueecaeeeeeeceueecueessusesseeenaass 84 3 69 Main Configuration Administration occccocnconcncccnncccnnoncncnnnncnncnnnnnnnnnnonnnnonnronnnncnncnnnnos 86 3 70 Main Configuration Set TIME ZON oocccocnccccncoccncnncncnnnnoncnonncnnoncnonnnnnnnnnonnnonnnnnnnnennnnnnss 87 3 71 Main Configuration Synchronise TiMe oocccnccnccoccncccnccncncnncnconcnnnnnnnnnnnnnnnnoncnonacinnnnnnos 87 3 72 Main Configuration Update Firmware ccoocccoccccoccccccnncncncnncnconcnnnnnnnnnnnonnnonncncnanonaninonos 87 3 73 Main Configuration Upload LICENCE ooccccccnccccnconcncccnncncncnncnconcnnnnnnnnnnnnnnnnnnnncnnnonannnnnos 88 3 74 Main Configuration Configuration Backup oocccocccccccccccnccncnconcnonononnnnnnnnnnonnncnncnnnnnnnnos 88 112 List of Figures 6 3 Fig 3 75 Main Configuration IRGDOOL viii aid 89 O A A E E 90 EI SOS SW CVIC Sanos 91 FIG 321 0 States RREGISWALONS ciber La da 91 Figo Cal Acc
12. DiffServ Value Description Internal SIP line Fig 3 38 Modify Internal SIP Line SIP server address change the default IP to the IP that is used for the IP module While creating a new line enter the IP address of your VoIP provider SIP domain it is not necessary for the internal SIP line E SIP name the internal SIP line SIP name is 1111 For a new line enter the SIP name according to your VoIP provider mE Display name the line name to be displayed An optional parameter E Listen port each line has to use a different listening port a User name is unnecessary for the internal SIP line and may be deleted For a new line enter the user name according to your VoIP provider 98 Telephony Services 3 6 Password is unnecessary for the internal SIP line and may be deleted For a new line enter the password according to your VoIP provider E Codecs this parameter is necessary to highlight the codecs to be used You can shift the codecs to define their priority E Add Phone context to REGISTER request this can be useful in some special cases Mostly it is unnecessary to fill in this item m Register expires enter the value according to your VoIP provider Unnecessary for the internal SIP line Register with proxy unselect this checkbox for the internal SIP line For a new line check it according to your VoIP provider E Enable CLIP select this checkbox for the internal SIP line Allow o
13. Network IP address settings DHCP server settings Firewall settings NATP settings DNS proxy settings and HSPA EDGE GPRS 2N OfficeRoute or GPRS 2N VoiceBlue Enterprise data settings User management User groups and user extension management Telephony services Device SIP H 323 DISA lines management Fax GSM incoming routing settings provider DISA LCR settings SIP proxy settings Administration Main configuration Time and Time zone settings Firmware upgrade Licence upload Configuration back up restore SNMP settings Reboot States amp Logs States of devices and calls Logs for debugging troubleshooting CDR Messaging SMS delivery settings web and SMTP POP3 SMS sending web portal This is just a basic survey of menus For details on forms their meanings and options see later Parameters or new values can be added by clicking on the icon with a plus al A N modified by the pencil icon AN reset by the icon removed by the icon with a red dart MO and saved by clicking on the diskette icon FS 39 Network Settings 3 4 3 4 Network Settings Main Configuration Includes 2N OfficeRoute 2N VoiceBlue Enterprise s own IP address mask default gateway and DNS There is also a possibility to switch on the DHCP client when 2N OfficeRoute 2N VoiceBlue Enterprise does not serve as a DHCP server and there is another DHCP server in the network It is also possible to select the main settings
14. SIM card in module 2 PIN for SIM card in module 3 Mobility Extension PIN for SIM card in module 4 Fax Fig 3 46 GSM PINs Audio Parametres You can define the microphone gain and the speaker gain for each module The range is from 24dB to 42dB with a 1dB step Audio parameters Ns Microphone gain module 1 i 24dB to 12dB step 1dB Audio parameters Microphone gain module 2 j 24dB to 42dB step 1dB Microphone gain module 3 z 24dB to 42dB step 1dB Services Microphone gain module 4 24dB to 42dB step 1dB Mobility Extension Speaker gain module 1 24dB to 12dB step 1dB LCR Speaker gain module 2 f 24dB to OdB step 1dB GSM routing Speaker gain module 3 24dB to OdB step 1dB SIP proxy Speaker gain module 4 i 24dB to OdB step 1dB Fig 3 47 GSM Audio Parametres CLIPs You can define the CLI function CLIP Calling Line Identification Presentation or CLIR Calling Line Identification Restriction and also set the Auto CLIP routing in this menu Auto CLIP Routing The AutoClip routing is used for automatic routing of incoming calls to internal extensions Records are added to the gateway memory while outgoing calls are made and stored for a defined time When an internal extension makes an outgoing call and the Auto CLIP routing is enabled the new records on the calling and called numbers are saved into the internal memory If the called number calls back
15. Update item in the Setting menu and then on the Upload licence item Then the licence file adding dialogue will be displayed as shown in Fig 3 74 aain contiouration MALOG B elt Tt Main COntiguration Set timezone Upload license from file PY Proch zet Synchronize time Update firmware Upload license Configuration backup Fig 3 74 Main Configuration Upload Licence Configuration Backup This menu helps you back up the whole configuration including the licence and IP address While uploading configuration you can check the Do not extract licence item in order not to overwrite the gateway licence by the licence saved in the backup file Download config Download config Download configuration take some time please wait for result after Download button press Syncnronize time Update firmware Jpload license Configuration backup Upload config Download Fig 3 75 Main Configuration Configuration Backup Reboot Reboot the device The rebooting process takes approximately 3 minutes 88 Administration Reboot Set timezone Reboot take some time please wait for system start after Reboot button press Main configuration Synchronize time Update firmware Upload license Configuration backup Reboot Fig 3 76 Main Configuration Reboot 3 7 89 States and Logs 3 8 3 8 States and Logs States This menu provides information on all 2N OfficeRoute 2N V
16. a transparent process where the network clients cannot see that port forwarding is being done This process enables you to run a public Internet service on a machine that is otherwise hidden from the Internet by your gateway Example Add port mapping Enabled Protocol Interface Port New IP 10 0 0 100 8088 address port Description Forwarding 80 to 8088 Fig 3 16 Port Mapping The configuration shown in Fig 3 16 enables you to create a permanent translation entry that maps a TCP port 80 on your gateway to an IP address 10 0 0 100 and port 8088 on your private LAN DHCP Server DHCP server settings in case 2N OfficeRoute 2N VoiceBlue Enterprise serves as a LAN DHCP server 41 Network Settings 3 4 Modify configuration iltering DHCP server enabled Port mapping Lease time 600 DHCP server Start address 10 0 0 100 iS proxy End address 10 0 0 200 VRRP Subnet option 255 255 255 0 Dynamic DNS Router option 10 0 0 1 Primary DNS option 10 0 0 1 SNMP Secondary DNS option la Domain option Fig 3 17 DHCP Server Setting Form mE Lease time validity of a leased IP address in seconds E Start address start of an IP address pool E End address end of an IP address pool Subnet option subnet mask for an internal network Router option the default gateway of subnet typically the 2N OfficeRoute 2N VoiceBlue Enterprise IP address for VRRP it is the IP address of th
17. bottom for the appropriate routing rule 83 Telephony Services 3 6 Doing this it compares the called destination with the value in the first table column If the called subscriber s identifier starts with the prefix included in the Jf prefix field of the routing rule the SIP proxy terminates searching and uses the rule found The last table row represents the so called initial routing rule It cannot be deleted It is applied to all calls for which no explicit routing rule has been found The routing rule defines what the SIP proxy should do with a call It can reject it forward it to another host and or port transfer it to a gateway VoIP line i e to the LCR or search for the called subscriber in the database of logged in SIP telephones Before one of the above mentioned operations is executed it is possible to modify the called subscriber s identifier by removing a certain number of characters from the left or adding a new string to its beginning refer to the Remove and Add columns The SIP proxy routing rules define routing according the prefix of the dialled number There are 2 rules by default all dialled numbers with prefix O are routed to the internal SIP line and the remaining are to be looked up for registered IP phones Add rule There is an Add rule icon below the table too Click on it to display the rule defining form Fig 3 69 shows a form for setting the SIP proxy routing rules The form fields correspond to the
18. connect a call back to the GSM network in this type of routing This however does not mean that this operation cannot be executed on another routing level e g in a PBX If the VoIP telephones used are equipped with the Calling Line Identification Presentation CLIP function either the internal number of the gateway output line used for the incoming GSM call or the CLIP obtained from the GSM network can be displayed This VoIP line parameter is set at the first option by default To make the gateway convey a public number to the VoIP telephone it is necessary to ensure that all routing elements be able to process the CLIP correctly in the opposite direction Devices Call interconnecting and routing in 2N OfficeRoute 2N VoiceBlue Enterprise takes place between lines This means that where no line is available the gateway cannot set 96 Telephony Services 3 6 up a call Nevertheless the notion line is less materialistic in VoIP gateways than in classical telephone systems To make some equipment work as a gateway another line at least has to be created to the VoIP environment This line is either used for the gateway VoIP PBX connection or a direct gateway VoIP telephone connection From the viewpoint of the network environment of the gateway a VoIP line represents a virtual VoIP telephone set It is possible to define more VoIP lines than one in the gateway Then the gateway appears like a system of multiple virtual
19. firmware Upload license Configuration Fig 3 72 Main Configuration Synchronise Time Update Firmware The firmware update helps you exchange the 2N OfficeRoute 2N VoiceBlue Enterprise firmware version For updating the firmware delivered by the gateway producer or the firmware loaded from the producer s websites has to be used exclusively The firmware updating serves mainly for recording of repairs of potential failures or new software versions with updated functions To update the firmware click on the Update item and then on the Update firmware item This displays the firmware file adding dialogue Select the path to the firmware file by pushing the Browse button and upload the new firmware version into 2N OfficeRoute 2N VoiceBlue Enterprise by pushing the Update button sain contiqueation ER EL ain Cor gquratior Set timezone Update firmware from file Proch zet Synchronize time Update firmware Upload license Fig 3 73 Main Configuration Update Firmware 87 Administration 3 Upload Licence The licence file is necessary for switching on the purchased services provided by the 2N OfficeRoute 2N VoiceBlue Enterprise gateway Every newly purchased 2N OfficeRoute 2N VoiceBlue Enterprise unit is without the licence file Before uploading save the licence file on your PC hard disk and remember the path to it To upload the licence file into the gateway click on the
20. for the required URI and forward the call to the appropriate host With parameter the above actions except for the first and last ones require a parameter to be set This parameter is a new routing destination for call forwarding and the SIP line name for the Connection to 2N OfficeRoute action In the figure routing is done according to the prefix The action might be Connect to LCR Reject Change host and port and Lookup registration The parameter means here the routing destination of a call There is a significant difference against the Normalising table the prefix is not removed in the proxy rule Switch SIP Proxy Off the proxy may be switched off when the unit is used as a UMTS router only If the integrated SIP proxy server is switched on it may be switched off by clicking on the Switch SIP Proxy off menu item If the SIP proxy server is switched off it may be switched on by clicking on Switch SIP Proxy on menu item Registrations It is possible to monitor via the web interface which equipment units are registered at the SIP proxy 85 Administration 3 3 Administration Main Configuration Here set the main parameters for using the device e g PIN for SIM cards DSP codecs G 729 or G 723 Mobility Extension enable Administration Confirm remove Main configuration g SIM card routing Enable SIP session progress Advanced config of regular expressions
21. header of the table in Fig 3 68 Add rule If prefix y Strip SIP proxy Add Do action With parameter Fig 3 69 Proxy Routing Rule Adding Form The form and the table include the following fields If prefix if the called subscriber s URI Uniform Resource Identifier starts with this string this rule is used for routing In the SIP environment the URI is introduced with the sip prefix which must be included in the value in this field Strip the number of characters following the sip prefix to be removed from the URI before processing Add the string to be inserted in the URI behind the sip prefix Do action defines what to do with a call There are six potential actions in the pop up menu but in principle there are only three of them rejection forwarding and connecting within the SIP proxy registrations However let us mention all the options briefly to have a full picture 1 Reject the called line gets the busy tone 84 Telephony Services 3 6 Rewrite host forwards the call to the same port of the selected host Rewrite port forwards the call to the selected port of the same host this can have the same effect as option 5 4 Rewrite host and port forwards the call to any port of the selected host Connect to LCR connects the call to the selected gateway SIP line and thus to the LCR and finally 6 Lookup registration tries to search the SIP proxy registered users
22. in a defined time the call is automatically routed to the internal extension that was the first to call this number 68 Telephony Services 3 6 CLIPs Original CLI support module 1 Original CLI support module 2 Original CLI support module 3 Original CLI support module 4 Mobility Extension Auto CLIP routing expiration time LCR delete record for connected answer GSM routing add only missed calls SIP proxy lookup both lists call amp sms Disable GSM alerting detection Fig 3 48 GSM CLIPs The form in Fig 3 48 contains the following fields Original CLI support check this option to enable the CLI support Auto CLIP routing check this option to enable the Auto CLIP routing function expiration time enter the number of hours for which the records shall be saved delete record after anter check this option to delete a record in the CLIP routing memory after a successful call add only missed calls check this option to add missed calls only to the memory look up both lists call amp sms enables the Auto CallBack function after a call or after SMS sending Disable GSM alerting detection if ticked off the gateway does not detect alerting and sends the session progress tone immediately Services Services provide to enable disable ME by sending SMS The SMS has to be send from ME user s number filled in the user settings To enable ME function just send SMS to gatew
23. installing your 2N OfficeRoute 2N VoiceBlue Enterprise please get familiar with its physical structure arrangement of connectors and status indicators Status LED Indicators ae F ower supply Fes line MicroSD card USB USB 1001 OB ase T Fig 1 Bottom View Antenna connector SMA female Factory reset lt ba as gim EA N i Fig 2 Top View ae le card drawers 13 Before Installation 2 2 2 2 Before Installation Packing List Please check whether the contents of the package of your new 2N OfficeRoute 2N VoiceBlue Enterprise complies with the following list 1x 2N OfficeRoute check order number see the type label on the gateway back side 1x 12V 2 5 A mains adapter 1x USB cable 1x ETHERNET cable 1x Antenna 1x Wall mounting holder 2x Dowel 2x Screw Quick user guide Compliance certificate 2N product CD Warranty certificate Brief Installation Guide Proper mounting 2N OfficeRoute 2N VoiceBlue Enterprise is designed for suspension on a vertical surface Fit the holder included in the delivery on a wall and hang the gateway on it For details on the prescribed working position and other recommendations refer to Section 2 4 Cable connection connect the gateway using a patch cable to the LAN Local Area Network Antenna connection connect an internal antenna or an external antenna cable to the SMA antenna connector Install the external antenna on a pla
24. not apply to damage incurred as a result of gross handling and or undue storing of the product or violation of the technical parameters included herein This manual is very much detailed and includes subsections that are irrelevant for the basic installation purposes as well as subsections referring to other 2N OfficeRoute 2N VoiceBlue Enterprise models Therefore pay attention to hints informing you which subsections are necessary for you and which are not For more information on the 2N OfficeRoute 2N VoiceBlue Enterprise settings and features see faq 2n cz 10 Terms and Symbols Used 1 3 1 3 Terms and Symbols Used Manual Symbols Safety W Always abide by this information to prevent persons from injury Warning W Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip m Useful information for quick and efficient functionality Note A E Additional information 11 Description and Installation This section shows how to install the 2N OfficeRoute 2N VoiceBlue Enterprise gateway including all accessories Here is what you can find in this section Product Description Before Installation Mounting PC Conection and LAN Conection Antenna Conection SIM Card Insertion Status Indicators Console Access 12 2 1 Product Description 2 1 Product Description Before you start
25. of sent messages To send a list of stored messages that have not been sent yet Failed a list of messages that were not sent because of an error SMS sending Click on the envelope icon in the right hand bottom corner of Create a new message to create a new SMS message SMS Recipient phone number is Co al Request status report Fig 3 85 SMS New SMS mE Recipient phone number the number on which the SMS will be sent 95 Messaging 3 9 E Message the text of the SMS message m Request status report tick off to get the delivery report SMS Delivery 2N OfficeRoute 2N VoiceBlue Enterprise s internal POP3 server provides SMS downloading from the gateway via e mail SMS sending receiving settings The settings apply to both the web and SMTP POP3 SMS sending receiving ways Modify SMS delivery settings SMS delivery Parse contents E Message response 7 VIP numbers Y Save outgoing messages to Sent folder al Module 1 Deliver SMS to user Module 2 Deliver SMS to user Module 3 Deliver SMS to user Module 4 Deliver SMS to user For outgoing SMS use GSM module 1 v Answer arrives until Minutes Delete SMS with POP3 Delete permanently v POP3 email subject SMS from n to u date d Maximum number of SMS per email SMTP IP access control SMTP authentication required Allow 16 Bit SMS Allow SMS concatenating Insert email sender to SMS Insert email subject to SM
26. service must be set first Click on the Operator item to display the table of available operators see Fig 3 61 GSM routing Operator FP 49 PB Y GSM routing Operator 10 on line 16 fal 10 created by wizard Operator Fig 3 61 GSM Routing Operator To add an Operator service click on the Add button This displays the Operator service adding form see Fig 3 62 80 Telephony Services 3 6 Add GSM routing Operator service Service name A Operator number Ri VoIP line SIP Line to my SIP operator Fig 3 62 GSM Routing GSM Routing Operator Adding Form E Service name the field may contain any alphanumerical characters Operator number the VoIP network number to which the incoming GSM call is routed VOIP Line is the line used for dialling the VoIP network number also a DISA line Description any text describing the meaning of the operator service To change the Operator service select the relevant line and click on the Change button From now on follow the same steps as mentioned above with the exception that to save the changes click on the Change item To remove an Operator service select the relevant line as mentioned above and click on Remove SIM Click on the SIM item in the menu to the left to display the list of SIM routing rules see Fig 3 63 Set SIM card routing Mobilitv Extension 94203031021050 Operator 10 on line 16 GSM routing SIM Fig 3 63
27. such arrangement see Fig 3 33 4 1I H 323 gatekeeper E signalling voice stream TAa Se Ges Fz UZ fa LS da Eh i airs le E E NA O Rie a SIP telephones H 323 phones Fig 3 33 2N OfficeRoute as SIP H 323 Gateway The situation shown in fig 43 differs from simple SIP based call connection in that the gateway transmits both signalling and voice channels here like in interconnecting calls from VoIP to GSM This results in a certain limitation of the maximum number of calls due to a limited hardware pass through capacity of the gateway 94 Telephony Services 3 6 Routing Routing means a process of retrieving a route from the calling party to the called one There are various routing methods according to the type of call and place from which the call is coming Within VoIP Network Speaking of routing within a single VoIP network we think of the activity executed by the PBX whenever a registered user initiates a new call The result of this process is a route to another registered user based on the called number analysis The called number can be an IP telephone GSM gateway PSTN gateway another VoIP PBX etc VoIP PBX SIP proxy gatekeeper Fig 3 34 Call Routing by VoIP PBX The routing options are dependent on the capabilities of the particular PBX For SIP based telephones a SIP proxy server built in 2N OfficeRoute 2N VoiceBlue Enterprise can be used as a PB
28. the text as well n sender number u receiver number d date Maximum number of SMS per email the SMTP server makes one or more SMS messages from incoming e mail the maximum count of created SMS messages is set in the web based interface It is possible to set from O to 100 messages SMTP IP access control SMTP authentication required authentication goes through the username and password which are used for registering to the web based interface of 2N OfficeRoute Every SMS will be changed to e mail in the Inbox directory after successful authentication Allow 16 bit SMS the server supports only 7 bit messages encoded according to ISO 8859 1 or 16 bit Unicode UTF 8 messages with a different encoding could be illegible if received as SMS messages Allow SMS concatenating enables the merging of multiple SMS messages into one longer SMS message Insert email sender in SMS enables inserting the email sender in the SMS Insert email subject in SMS enables inserting the email subject in the SMS The server awaits e mail in the Text Plain Text HTML Multipart Mixed or Multipart Alternative formats From a Text HTML message only the body of the HTML message without formatting is put in the SMS message From Multipart Mixed and 97 Messaging 3 9 Multipart Alternative messages only the first part of the message is used enclosed between strings mentioned in the header under the name boundary The S
29. used such as quarries A GSM UMTS device may affect sensitive life saving devices in medical centres In general any prohibition regarding mobile phones based on RF energy radiation applies to GSM UMTS devices Where necessary a 2N OfficeRoute system may be installed at a safe distance in the neighbouring building e g and an Ethernet cable may be carried from the system gateway to the original building Although 2N OfficeRoute is not intended for aeroplanes all relevant prohibitions and regulations regarding mobile phones apply to them here Changes 1 2 1 2 Changes The manufacturer reserves the right to modify the product in order to improve its qualities Caution The manufacturer constantly improves the software contained in the product the so called firmware The technology used therein helps you download the latest firmware version to 2N OfficeRoute 2N VoiceBlue Enterprise anytime using a standard PC For the latest firmware version see www 2n cz We recommend you to apply the latest version to avoid problems that have already been eliminated Also find the latest version of the User Manual at www 2n cz Check your delivery for completeness according to the packing list and study this manual carefully before installing this product The manufacturer shall not be responsible for damage caused by any use of this product that is in contradiction with the User Manual The warranty terms and conditions do
30. via a serial console or a Telnet console Modify network configuration Main configuration Port mapping Enable DHCP IP address VRRP Network mask Dynamic DNS Gateway Hostname voiceblue DNS server 1 DNS server 2 Domain Fig 3 14 Main Configuration Filtering Embedded firewall settings To add a new rule click on the KP icon It is possible to set a rule for call accepting barring according to the type of traffic source or destination IP address or port While creating more rules than one remember that these rules are searched from top to bottom Add network filter Main mfiguration Filtering Enabled Port mapping Protocol i ze Action ACCEPT l n Source IP address 134 32 43 0 24 address mask Destination IP address 1 address mask ein EE Source port CO 12 portt pore ita onnec ion Destination port soe Description Fig 3 15 Filtering 40 Network Settings 3 4 The form in Fig 3 15 contains the following fields Protocol the protocol to be filtered m Action you can accept or drop packets that are filtered Source IP address the IP address to be filtered Destination port the destination port to be filtered E Description provides information on the rule Port Mapping NATP setting for access devices in an internal LAN via the UMTS network a public IP must be assigned to 2N OfficeRoute 2N VoiceBlue Enterprise by the provider It is
31. 08005681 Connection provider name Data_on_SIM_ 942030 Dial number optional AA APN access point Initial AT commands optional PPP username optional MA PPP password optional Fig 3 22 Data Connection Modify SIM Card Form Note m You are strongly recommended to power off the unit before inserting removing the SIM card Modification of SIM card parameters Present the checkbox indicates whether the SIM is present in the tray at the moment SIM card number information on the SIM serial number IMSI a Provider ID the provider s network code Provider name the provider s name USSD code for credit here you can fill in the USSD code for credit check for your prepaid SIM cards If you fill in the proper USSD code and the SIM card is prepaid you can obtain credit information by clicking on Get credit in the SIM cards list A Last USSD message hows the last obtained USSD message 45 Network Settings 3 4 Last USSD message time stamp shows the last USSD message timestamp Description user description of the SIM card Service Centre Number enter the service centre number It is necessary for SMS sending Connection provider name enter any name This field is compulsory Dial number optional the number to be dialled for data connection APN access point this field is compulsory Complete it in accordance with your provider s APN name Initial AT commands optional
32. 2N OfficeRoute 2N9 VoiceBlue Enterprise User Manual Version 1 7 0 Firmware 2 3 1 www 2n cz The 2N TELEKOMUNIKACE joint stock company is a Czech manufacturer and supplier of telecommunications equipment The product family developed by 2N TELEKOMUNIKACE a s includes GSM gateways private branch exchanges PBX and door and lift communicators 2N TELEKOMUNIKACE a s has been ranked among the Czech top companies for years and represented a symbol of stability and prosperity on the telecommunications market for almost two decades At present we export our products into over 120 countries worldwide and have exclusive distributors on all continents TELECOMMUNICATIONS 2N is a registered trademark of 2N TELEKOMUNIKACE a s Any product and or other names mentioned herein are registered trademarks and or trademarks or brands protected by law CE Declaration of Conformity 2N TELEKOMUNIKACE a s hereby declares that the 2N OfficeRoute 2N VoiceBlue Enterprise product complies with all basic requirements and other relevant provisions of the 1999 5 EC directive For the full wording of the Declaration of Conformity see the CD ROM enclosed and at www 2n cz Kom gt gt 150 9001 ha a BUREAU VERITAS A Certific sation J628 2N TELEKOMUNIKACE company is a holder of the ISO 9001 2000 certificate All development production and distribution processes of the company are managed by this Standard and guarantee
33. D and remain stored in the gateway even after the SIM card is removed Thus if the SIM card is reinserted the parameters need not be reset The list of cards with available configuration parameters is displayed in a table on the introductory page of the SIM card configuration Devices SIM cards T Mobile 074 Vodafone CZ Fig 3 40 List of Available SIM Cards In this menu Fig 3 40 you can see the list of inserted SIM cards and also get the credit on each SIM card For this function it is necessary to define the USSD code for getting information on the SIM card credit The code syntax depends on the provider The columns in Fig 3 40 include Present in module a mark that the SIM card has been inserted in the gateway SIM card number a unique card identifier It is usually printed on the card next to contacts By clicking on the number you display the card setting detail E Provider ID a mobile network provider s identifier Provider name a mobile network provider s name m Description a text entered by the administrator By clicking on the pencil symbol you get into the line setting detail and can change the settings The cross is used for deleting a line 62 Telephony Services 3 6 Modification of SIM Card Parameters Modify SIM card number 94203031021050 SIM card number 94203031021050 Operator ID 23003 Operator name W USSD code for credit Last USSD message Last USSD message times
34. E Group select the user group E Language select the default language for the user Default application the webpage form after login to 2N OfficeRoute web interface m Rights Rights denied select rights or leave empty the rights are assigned by group selection except for the SMS rights Line number in case the user is both extension and user the Line number is UID number of extension SIP name Mobility Extension in case you need to set the Mobility Extension for this user tick off the Outgoing Incoming ME checkbox and fill in the user s mobile phone number mE VoiceMail set the PIN for entering the user VoiceMail and enter the user s mobile phone number for receiving notification SMS 49 User Management 3 5 Groups Groups are created to eliminate the need to specify access rights for each user individually Upon login the resultant set of assigned and barred rights consists of the selected rights group settings and if necessary corrections made during the user account creation Groups Users Groups Ring groups Group for administrators only for sms Fig 3 26 List of Available Groups Administrators is a group with all rights enabled SMS is a group with the SMS rights enabled only Add Group To add a new group click on the Add group at icon in the right hand bottom corner Add group Group name Rights Maa Mi 0 e Rights denied MUseERS LINES LCR Ma MALINeEs Y all
35. Fig Fig Fig Fig Fig Fig Fig Fig Fig List of Figures 6 3 3 16 As A A a a E ae 42 A o Os ee eRe 43 3 20 Dynamic DNS CONfGUIATION cia A 44 3 21 Data COnnection SIM Car wivsiiices Aver dvwerhevn a a r dos daoieie lenient 44 3 22 Data Connection Modify SIM Card Form cccccccccseccceeeeceeeeeeeeeaeeeeeeeseeeeseeeeseeseees 45 9 23 SNMP COMMGUIATION fests tcc capta ias dacs hae dll e A Treia 46 924 List OF Available WSCIS usina ii aia 48 20 FROG USER FO Dita io aA 49 9 20 Listo Avalable OPS ai 50 32 GUP Adding FONT u ea n N Aaa ias dsd 50 9 20 RING Group Adding FON sinana eienn a N a N 51 3 29 VOIP PBXArrangemMment seeiis eene a iii 52 3 90 PONHO PON Aang eMC mt nacos sosa 53 3 31 VolP to GSM Gateway with PBX ocooocccoccccccccccccccncnconcncnocncnnnnnnnnnoncnonnnnonnnonncnnnannnnnninnnos 53 332 ZN OMficeRoute as SIP IPIOXY mpansin a a 54 3 33 2N OfficeRoute as SIP H 323 Gateway oocccoccccocccccccccncnnoncncnncnnonnnonanonnnnnonnncnarnnnanonans 54 8 042 Call Routing Dy VOlPiP BX a a a ds 55 3 35 Routing of Incoming Calls from VOIP oocoocnnccncnconcncccnccocnnoncnconcnnnnnnonononnnnonnronnnncnncnnnnos 55 3 36 Routing of Incoming Calls from GSM ooooccccccncnccnccncnnncnnnncnnoncnonncnnonnnonononnnnnnnronnnncnnnnnnnrs 56 SCORSESE Ai 57 3 99 MOQaIny Imtemal SIP LING ii a a Ade eee 58 Sd o UNS I Cel AER PE deme In cad aces tos camnane ea oes te dorcel mana
36. IN code in the SIM card package that you received from your GSM provider If no PIN code prompt appears for a SIM card it is unnecessary to enter the PIN After setting the PIN codes the gateway will restart Please wait for the restart to complete and once again retrieve the set up wizard page 31 Web Browser Configuration 3 1 PAN Wizard w 4 PIN codes for SIM cards Insert the SIM cards you want to use The SIM card intended for UMTS data connection must be in position SIM1 If in the future you insert a different SIM card it is always necessary to restart the equipment Insert cards for GSM voice calls into the remaining 4 PIN codes for positions SIM cards The following table lists the inserted SIM cards If a SIM card requires a PIN code it cannot be read until the PIN code has been entered You will find the PIN code in the package that the SIM card was supplied with from the operator If no PIN code prompt appears for a SIM card it is not necessary to enter one After setting the PIN codes the gateway will restart Please wait for the restart to complete and once again retrieve the setup guide page 9420303102105 Vodafone CZ 3M UMIS SIM card not found SIM card not found Fig 3 4 Configuration Wizard PIN Codes 4 Data Connection In this step you can set the data connection through the UMTS SIM card Enter the APN username and password for data connection if prompted by the network
37. Line searching normalisation a route can consist of one or more lines The final line is determined according to the selected line selection algorithm Three ways of searching are available Check of 1 First free line finds the first free line 2 Cycle selects the free line with the earliest time of the last call and 3 Free minutes uses the free line with the highest number of remaining free minutes Correct tariff rates must be selected for the lines for the method to work effectively Output normalisation the calling and called line numbers are transformed into a normalised format before the call is forwarded to the output line Check for barred numbers the Barred numbers table is searched for match after output normalising and before forwarding to the successfully found output line and if a match is found the call is rejected By default the LCR connects all VoIP calls to the VoIP module without modifying the called number 72 Telephony Services 3 6 LCR GSM GSM o t voicemail 888 F iT Fig 3 52 List of LCR Rules Routing Rules The routing rules are the core of the LCR system They consist of a relatively high number of parameters which make the routing process highly flexible A guide is available to make your configuration steps as convenient as possible Start with clicking on the LCR item in the Telephony services tag menu A table gets displayed with predefined routing rules and butt
38. MTP server makes one or more SMS messages from incoming e mail the maximum count of created SMS messages is set in the web based interface It is possible to set from O to 100 messages in the form F lt sender gt lt CRLF gt S lt e mail subject max 10 characters gt lt CRLF gt e mail body Messages of the length of 160 characters are sent subsequently to the receiver via the Admin account already sent SMS messages are available in the user Admin SENT directory VIP Numbers There is a VIP numbers item in the SMS delivery menu in the SMS group tag When you open it you get a list of predefined VIP numbers that is searched whenever a new SMS is received if the VIP number delivery rule is active Add VIP number SMS delivery VIP number as as SMTP IP access MS Available users Selected recipients Fig 3 86 SMS Delivery VIP Numbers The columns include E VIP number beginning or the whole of the SMS CLIP to which a list of addressees is assigned E Description any text that describes the meaning of an item E Available users a list of users to be delivered SMS Selected recipients a list of selected gateway users to be delivered the SMS messages that meet the specified criterion You can move user names from one list to another using the arrows located between the lists To do that select the user with the left hand mouse button and then click on the arrow pointing at the other list 98 Messa
39. Password Enter a new administrator password for login to the web interface It is important to change the password to ensure your data security The administrator username is Admin Store your password default 2n by clicking on the icon in the navigation bar 30 Web Browser Configuration 3 1 Y e Wizard 2 Administrator s password odu de Enter a new administrator password for logging on to the web interface It is important to change the password to ensure the security and protection of your data The administrator username is Admin New password Confirm new password Fig 3 2 Configuration Wizard Administrator Password 2 Time zone Select the applicable time zone A correct time zone setting is important for a proper working of the time related features and call records It also ensures a due switching of the daylight saving time Y A Wizard TELECOMMUNICATIONS 3 Timezone D Select the applicable time zone Setting the right time zone is important for the correct operation of time related features as well as call records It also ensures correct switching of daylight saving time SIM cards Select timezone Europe Prague y gt lata O 2Cuon Fig 3 3 Configuration Wizard Time zone 3 PIN Codes for SIM Cards The following table lists the inserted SIM cards If a SIM card requires a PIN code it cannot be read until the PIN code has been entered You will find the P
40. S Fig 6 SMS Delivery The form contains the following fields Parse contents enables SMS delivery according to the contents E Message response enables response deliveries VIP numbers enables deliveries according to the list of VIP numbers 96 Messaging 3 9 Save outgoing messages to Sent folder enables the saving of sent messages Module n Deliver SMS to user choose the default user to receive incoming SMS for the GSM module For outgoing SMS use choose the GSM module for sending SMS m Answer arrives until set the time for answer to sent SMS messages Within this time the incoming SMS from the same telephone number as that in the sent SMS will be routed to the user who created the SMS After this time the SMS will be routed to the user who is defined as the default user for GSM module n E Email domain name the domain name must be equal to the POP3 domain name The domain name is used for the SMS sender and SMS receiver for example SMS_sender_tel number domain name and SMS_receiver_tel number domain name E Delete SMS with POPS an already read message could be deleted from the POP3 server You can delete the message or mark it as already read i e still available in the Inbox directory through the web based interface but the POP3 server can not see it POPS3 email subject subject of the message to be filled in according to the 2N OfficeRoute settings You can use formatting strings in
41. TION SpeedomMeter cooocccccncccccccncnccucnoconcononnonnnonnnnnnnnonnnnonnnnnnnnnnnnnnnannennnrenaninannss 93 MESSAGING a 95 SMS SOMGING ol a a ai 95 SMS Delve oza niskaan a Sols iad eine uae Samia evel ck sganradeveuaiiee A 96 VI INUIMD GES ias 98 SMIP IF e PPP Neowin eee eevee es uuaen taurus AA E a 99 4 Function and USC 1 00 cece ccc cceeccecceccencenccscesneeaceseesnseneeeness 101 4 1 FACIO A E 102 5 Technical Parameters asias 103 5 1 Technical Parameters A AA 104 WOE ye CN 104 MODIS NEIWOK S o ed 104 AMENNA aaee a id ei eee 104 PONG UD DIY ee sapien A tier ga oe Bee ae ee 104 MONICE ae Mean ce Re ER io PRR eRe een de oda stas eta 105 Operational C ONGIIOMNS ocios 105 O eee 105 6 Supplementary Information coccocconconcnncnconconconconinnnos 107 6 1 ACA A a dades 108 6 2 PFOUDICS MOO UI O casa ad Eana aTa EE E ATE 109 6 3 List OF PIQUECS iria A AA AAA AAA ELA EA AAA AAA 110 6 4 General Instructions and Cautions oocccocncconcccnnoccnnnnennncnnnnonanronnnnennnnnnarenanrennarennannnns 114 Electric Waste and Used Battery Pack Handling oocccocccocncocncocncocncnononanonanonanos 115 Product Overview In this section we introduce the 2N OfficeRoute 2N VoiceBlue Enterprise outline its application options and highlight the advantages following from its use Here is what you can find in this section m Product Description m Changes E Terms and Symbols Used 1 1 Product Descr
42. VoIP telephones All line types are equal for the routing and connecting purposes SIP Lines One or more lines can be defined in 2N OfficeRoute 2N VoiceBlue Enterprise for communication with some other SIP using VoIP equipment Each line has a unique number and receiving UDP port You can register the line at the SIP proxy or communicate directly with another VoIP terminal The registration can be either anonymous or related to the gateway authentication By default an internal SIP line is prepared This line is necessary for you to make calls out of the SIP proxy SIP lines Devices Line to my SIP 10 0 3 100 My_SIP_Name operator 10 0 0 1 vbegw Fig 3 37 List of SIP Lines Modify SIP line To make calls out of the SIP proxy you have to modify the internal SIP line ID 16 To make a trunk to a VoIP provider create a new SIP line 57 Telephony Services 3 6 Modify SIP line ID 16 SIP server address 10 1 1 10 SIP domain SIP name vbequy Display name If exists SIP proxy registration listen port isten port Laien pari cannot be 5060 Wiser name 5061 4 211 4 Law 64000 bps 6 4011 u Law 64000 bps spc ip g Shift dawn mm a IM co La co lm co Register expires seconds Register with proxy Enable CLIP Allaw only ane call Get callee from Request URI Enable NAT MAT port begin MAT port range NAT IP address Mo route code SIP TOS DiffServ Value RTP TOS
43. X From VoIP to GSM On coming to an 2N OfficeRoute 2N VoiceBlue Enterprise VoIP line a call proceeds to the Least Cost Router LCR The LCR decides which line the call shall use for going out The decision depends on the called number and LCR settings _SIP tine Sy H 323 tine 27 Fig 3 35 Routing of Incoming Calls from VoIP Least Cost Router LCR 55 Telephony Services 3 6 Although the Least Cost Router is as its name suggests designed primarily for searching the most cost efficient route to a GSM network it is not limited just to this function Generally it can interconnect incoming calls from VoIP lines to any lines that are available in the gateway regardless of their types This is very useful for interconnecting heterogeneous VoIP networks such as SIP and H 323 environments Incoming Calls from GSM A special routing mechanism is applied to calls coming to the 2N OfficeRoute 2N VoiceBlue Enterprise gateway from GSM networks GSM router Operator ME CLIP Fig 3 36 Routing of Incoming Calls from GSM As selected the GSM router 1 forwards the call to a fixed operator 2 plays ME message and allow to dial local or remote number according to the ME CLIP or 3 forwards the call to the DISA automat where the calling party chooses the route using a voice menu and tone dialling Since incoming calls from GSM networks can only be routed to VoIP lines in the gateway it is impossible to
44. a high quality and advanced technical level of and a professional approach to all of our products Contents 1 Product OVOI VI Wisin 7 1 1 Product DES CFINUIONN ra odas 8 FroguctPresentalOA ta aa 8 Howto Save Telephone COSSA aci iaa 8 Other Advantages and ApplicatiONS ccooccoccnccccnccocnccncnonannonanonnancnnnnonnnnnannonannonanonos 8 RF Radiation Safety Precautions coooccoccnccccnccoonccnnnonannonancnnoncnnnnnonnnonannonannonancnnnnnnannss 9 1 2 COMIES Sora esa 10 1 3 T rms and SYMDOIS USC ia 11 MAS A iio 11 Description and Installation cocoococoncccononnononcanonos 12 2 1 Product DESCIIDUOR nica 13 2 2 Before InstallatiO M siosioina Ni a eE T 14 PACKING WIS ea e a a aendeaineee amusal weenie maccake wee cacaasencel es 14 Brief Installation Guide siii Ad 14 2 3 MOUNINO A ROO E EEE 16 TOG By MOUNDINO eskue a A E AEAEE 16 Gateway POWSr SUP Vista 17 2 4 PC Connection and LAN Connection cccceccceeceeeceeeeeeeeeeeneceesneeeeseneeessenesesseesenees 18 PGC CONMNECHOM da 18 LANCoONne cOn oe TA 19 2 5 Anten a CONNECUon cias da 20 2 6 SIM Card TS OVE OM areca seis ds 21 2 7 Status INGIC ALOIS sida 22 OWE MGI GALON std cado 22 EFS 1 08 ae ers 16 ene ere dia 22 2 8 Console ACCESS ile 24 serial CONSOLE ACCESS aia iaa 24 SUBMenuS ia A tn 24 Commanas ana VAISS ra iaa aa aeea E 25 ADOUE MENU Sta iaa adas 26 Tenet Console ACCESS ia 27 Contiqura ON sisi 29 3 1 Web Browser Configu
45. ally z Remove count a count of characters to be removed from the number beginning behind the prefix Add number the prefix to be added before the rest of the number after removal of the prefix and a defined count of digits E Type defines at which stage the normalising rules shall be applied There are four options Incoming calling on the calling number input Incoming called on the called number input Outgoing calling on the calling number output Outgoing called on the called number output a Description any text that describes the meaning of a normalising rule Tariff Metering Call tariff metering AOC in the 2N OfficeRoute 2N VoiceBlue Enterprise gateways is a sophisticated recording of the called time for each SIM card Monitoring of free minutes is made with the aim to cut tariff costs and optimise the LCR process The tariff metering scheme divides a call into two time ranges In each range tariff metering can be made according to different time units 76 Telephony Services Add LCR tariff Tariff name Line ID Time intervals Restore limit every day Day of restore call limit Tariffication Free minutes Free SMS Description albi 7 SIM card 89421011 20008628413 workdays the first ho units last leo seconds following units last EM seconds 300 0 Fig 3 Add LCR Tariff Form Fig 3 57 Add LCR Tariff Form al Tariff rate name the user defined tariff
46. and set the IP parameters How to Save Telephone Costs You are advised to use the most advantageous tariff of your GSM provider for your UMTS GSM calls You can bar selected numbers or groups of numbers in your gateway You shall pay nothing for the calls you have barred 2N OfficeRoute 2N VoiceBlue Enterprise keeps detailed records on all calls This helps you find out easily why your bill is higher than it should be The Least Cost Router is flexible enough to help you set rules for GSM UMTS SIP H 323 calling at the lowest possible operation costs Other Advantages and Applications 2N OfficeRoute 2N VoiceBlue Enterprise integrates the best of all communication technologies With the aid of a built in SIP proxy server you can create a complete VoIP network without additional third party products costs Product Description 1 1 The intelligent routing of incoming calls accelerates the connection of incoming calls and makes calling more comfortable An easily recordable DISA voice message function is available You can use the fax whether or not you have a CO line You will not lose any call with the internal VoiceMail and Mobility Extension features m Unlike cellular phones this system does not expose you to the RF electromagnetic field while making calls RF Radiation Safety Precautions Safety warnings It is prohibited to use any transmitters including UMTS GSM devices in areas where explosives are
47. ay lt Service code gt To disable ME function send lt Service code gt The gateway responds responds with a confirmation SMS 69 Telephony Services 3 6 Services Services Outgoing ME enabled Mobility Extension Fig 3 49 Services Mobility Extension The Mobility Extension ME is a 2N OfficeRoute 2N VoiceBlue Enterprise feature that makes internal extensions available on mobile phones Remember to define the Mobility Extension number in the user settings For the global settings of this function see Fig 3 49 m Mobility Extension GSM Outgoing ME enabled Lal Services Incoming ME enabled Fl Mobility Extension Mobility extension SIP route 10 0 0 1 5061 Fax Mobility extension DISA line o LGR GSM routing Fig 3 50 Mobility Extension The form in Fig 3 49 contains the following fields Outgoing ME enabled check this option to enable the Mobility Extension function for outgoing calls Incoming ME enabled check this option to enable the Mobility Extension function for incoming calls calls from the Mobility Extension numbers defined in the user settings E Mobility Extension SIP route define which route shall be used for the outgoing ME calls Mobility Extension DISA line the DISA message for outgoing calls Note m For examples of Mobility Extension settings refer to faq 2n cz 70 Telephony Services 3 6 Fax Note The configuration of Fax is impleme
48. blishing and terminating calls telephone login to a PBX negotiating parameters and control of the speech voice channel The voice channel is only used for transmission of encoded digitised voice information Typically VoIP telephones are operated together with a PBX which coordinates their traffic For a schematic arrangement see fig 39 The VoIP telephony PBX is a software application that looks like a traditional PBX Its functions include mainly numbering plan consistence maintenance routing user or telephone rights call billing call forwarding DISA etc But it can integrate more functions e g voicemail SIP telephone PBXs are usually called SIP proxies while PBXs for H 323 are called gatekeepers VoIP PBX ITNT SIP proxy gatekeeper signalling voice stream LAN Fig 3 29 VoIP PBX Arrangement To work properly a VoIP PBX must process all signalling traffic Unlike this voice channel data are transmitted directly between the terminal points This is among others a difference from the model described below It is because a PBX is not necessarily required in the IP telephony Signalling protocols are designed in such a manner that it is possible to call from one terminal to another directly without any mediator To do this you have know the full ID of the terminal to be called i e also the IP address and destination port of course This is the main disadvantage compared with the preceding model for multipl
49. ce with a good UMTS GSM signal Gateway power supply the delivery includes a mains adapter Plug in the adapter connector into the gateway and the power adapter into a mains socket 230V 50Hz The gateway turns on immediately SIM card insertion insert the SIM cards in the holders on the gateway top PC connection and initial configuration a web browser is used for gateway configuration in normal operation If you have not defined the IP address for the gateway use the USB cable included in the delivery for initial configuration of the basic parameters or reach 2N OfficeRoute 2N VoiceBlue Enterprise on its default IP address 192 168 1 1 14 Before Installation 2 2 Setting and monitoring having set the basic network parameters IP address etc you can configure 2N OfficeRoute 2N VoiceBlue Enterprise using a standard web browser http or https Configuration options and essential procedures shall be discussed in detail in the respective sections 15 Mounting 2 3 2 3 Mounting Proper Mounting m The device is designed for mounting on a vertical surface For this purpose a wall mounting holder is available Just fit the holder to the wall using dowels and screws and hang the device Fig 2 1 Gateway Holder Wall Mounting SS a Fig 2 2 Gateway Holder Hanging NW Itis possible to operate this device in another working position e g on a desk but it may dete
50. ckups In case the master fails the virtual IP address is mapped to the backup router IP address this backup thus becomes the master router Modify configuration VRRP service enabled fal ve VRRP Advertisement interval Virtual router address 10 0 0 254 Fig 3 19 VRRP Configuration VRID provides virtual router identification Must be unique for each virtual router Priority the higher the number the lower the priority Advertisement interval indicates the time interval in seconds between advertisements The default value is 1 second This field is used for troubleshooting of misconfigured routers E Virtual router address the IP address of a virtual router Dynamic DNS The DDNS provides a gateway that has a variable often changing IP address with a well known hostname resolvable by network applications through standard DNS queries An example of use is a home user who wishes to access the computer on his or her home network while travelling The user may be supplied with a different IP address whenever the Internet connection to the service provider is made so there is no stable address to connect to If the Dynamic DNS service is used to assign a fixed address to the device then the user can for example establish a Virtual Private Network VPN to the network using that address As a detailed example the IP address can be 123 234 111 112 one day 123 124 45 15 the next but the Dynamic DNS address
51. ction to the gateway use an alternative program such as PUTTY By default the gateway serial port communication parameters are set at 921 600 bits per second 8 data bits no parity 1 stop bit no flow control Set the communication program on the PC side identically If you are using PuTTY for serial communication you can use settings as shown in Fig 2 4 It is necessary to choose the Serial connection type and the COM number on which the gateway is connected for the serial line type The rate is 921600 Click on the Open button E me PuTTY Configuration Session Basic options for your PuTTY session Logging Specify the destination you want to connect to al Terminal Se al line Speed COMS 921600 Connection type Raw Telnet Rlogin SSH W Serial Appearance Behaviour i Translation Saved Sessions Selection COM8_921600 oe Connection Data ba Proxy Telnet l Rlogin 55H i Serial Load save or delete a stored session Close window on exit Always Never Only on clean exit Fig 2 4 PuTTY Serial Console Access Configuration 18 PC Connection and LAN Connection 2 4 LAN Connection 2N OfficeRoute 2N VoiceBlue Enterprise is connected to the 10 100BASE T Twisted Pair Ethernet LAN using a standard straight non crossed cable terminated with RJ 45 connectors like other types of equipment PC etc Fig 2 5 LAN Connection 19 Antenna Connection 2 5 2 5 Antenna Conn
52. d a new line use the Add E icon below the form To modify an existing line click on the Modify icon Upon the click the entered data are confirmed and the execution of the relevant operation is requested D Below the form there are Reset and Back lt A icons The first one restores the values of all fields as before the form opening and the other moves you to the previous screen Modify DISA line ID 21 ia Maximum allowed number of digits Operator number _ Description Fig 3 42 DISA Line The form in Fig 3 42 contains the following fields Type of DISA there are five options E Basic DISA the factory set DISA message Basic DISA with uploaded message the basic DISA message E DISA IVR on MMC card the DISA message saved in an external memory E DISA IVR on internal flash DISA message saved on the internal flash memory mE VoiceMail system the VoiceMail voice menu Maximum allowed number of digits the maximum number of digits in DISA Description any text that describes the meaning of a line Note For examples of DISA settings refer to faq 2n cz 65 Telephony Services 3 6 Fax Lines To add a new fax line use the Add E icon below the form To modify an existing line click on the Modify icon Upon the click the entered data are confirmed and the execution of the relevant operation is requested Add fax line Fax device GSM module Devices Fax number F
53. der name it can be any name This field is compulsory Dial number optional the number to be dialled for data connection m APN access point this field is compulsory Complete it in accordance with your provider s APN name mE 8 Initial AT commands optional an optional field You can define here a special AT command for Internet connection PPP username optional an optional field Enter your PPP user name if recommended PPP password optional an optional field Enter your PPP password if recommended DISA Line The DISA line can be a standard welcome note or a customised welcome note VoiceMail system and basic IVR The DISA line is used for incoming calls mostly from a GSM network It might also serve for incoming calls from the VoIP provider The DISA line plays a message dial tone and then waits for DTMF dialling After receiving a hash it dials the collected digits via a predefined SIP line The initial screen of the DISA line configuration shows a table of defined lines Click on the pencil icon ka to move to the line setting detail for changes The ES symbol serves for line clearing Below the table there is an Add DISA service line icon Click on it to display the line defining form There are also Upload custom DISA messages 5 54 Upload 4 DISA IVR package to internal Flash I and Upload VoiceMail language pack 2 amp 4 Icons 64 Telephony Services 3 6 DISA Line Parameters To ad
54. ditioned transformations of the called and or calling numbers into a unified format which facilitates definition of the routing rules The normalising regulation is determined by the following three parameters a Normalising type defines at which process stage input output and for which numbers called calling normalising should be used m Condition transformation is only applied to numbers that meet a condition The condition is specified by a prefix a string that the number starts with The prefix is separated automatically and the remaining part of the number is transformed only Transformation regulativ enables to modify a number by removing a certain number of characters from the number beginning or adding a new prefix Normalization LCR Caller incomming created by wizard Normalization ee ee Caller incomming created by wizard Called outgoing created by wizard Fig 3 55 Normalisation Use the Add Ep icon to create a new LCR normalising rule By clicking on it you get a rule defining form 75 Telephony Services 3 6 Add LCR normalization Line Prefix Remove count Add number Type Called outgoing Description Fig 3 56 Normalisation Add Rule The meanings of the fields in the form are identical with the following columns of the normalising table Prefix the prefix that a number must start with to meet the transformation regulation This prefix is always removed automatic
55. e gateways with a predefined default IP address 192 168 1 1 and user account Admin default password is 2n Mind the Upper Lower Case while entering the user name and password The first thing you should do for safety reasons after putting your gateway in operation is to change the administrator password After a successful login you get onto the main page of the web application The window is divided into four parts 37 Web Access 3 2 2N OfficeRoute TERA EN Be 4 Network TELECOMMUNICATIONS License 2N TELEKOMUNIKACE a s support 2n cz UNLIMITED 10 Enabled 150 Enabled Enabled Disabled Enabled 10 License expired System information 2N TELEKOMUNIKACE a s 2 3 0beta2 08 1357 0001 G729 21 09 00 21 08 29 Fig 3 13 Web Interface Desktop Header bar Network User management Telephony services Administration States amp Logs and Messaging Use the tags above the header bar to select the user language and display the currently logged in user Group menu there is a group menu for each selection from the header bar on the left side The tag settings are arranged in two menu levels By selecting a Level 1 item you display the respective Level 2 subitems If the Level 1 item contains no more subitems or if you select a subitem the appropriate application form gets displayed on the remaining window space 38 Survey of Group Tags and Menus 3 3 3 3 Survey of Group Tags and Menus
56. e telephone locations 92 Telephony Services 3 6 signalling voice stream LAN Fig 3 30 Point to Point Arrangement If you use a PBX the terminal points must know the PBX address only The PBX is able to route requests according to information acquired in the process of telephone login to the PBX With the Point to Point arrangement all telephones must be equipped with information on surrounding telephones This model is mostly applied in direct calling via the Internet where you do not want or cannot use services of any telecom provider The 2N OfficeRoute 2N VoiceBlue Enterprise gateway is capable of working in both the types of environment with a PBX and without a PBX VoIP PBX SIP proxy gatekeeper ININ GSM network signalling voice stream LAN VoIP telephones Fig 3 31 VoIP to GSM Gateway with PBX It can even replace the PBX completely for SIP telephones because it is equipped with an integrated SIP proxy This simplifies the VoIP network structure as shown in Fig 3 32 93 Telephony Services 3 6 signalling Voice stream e a a SIP telephones Fig 3 32 2N OfficeRoute as SIP Proxy LAN Although call interconnection between VoIP and GSM networks is the primary function of 2N OfficeRoute 2N VoiceBlue Enterprise the gateway can also be used for bridging VoIP networks with different signalling standards SIP and H 323 For
57. e virtual router Primary Secondary DNS used only in the case of local DNSs in the LAN DNS Proxy Used for caching DNS records in case 2N OfficeRoute 2N VoiceBlue Enterprise works as a UMTS GPRS router The DSN proxy can receive DNS queries from the local network and forward them to an Internet Domain Name Server If the DNS Proxy is disabled the gateway forwards all requests to the servers assigned by the UMTS 2N OfficeRoute or GPRS 2N VoiceBlue Enterprise provider The gateway can use the DNSs from the Network settings or you can forward the DNS queries to specified servers Modify DNS proxy configuration iltering Enable DNS proxy napping Use DNS from network settings DNS server MO DNS proxy DNS server 2 Fig 3 18 DNS Proxy Configuration 42 Network Settings 3 4 VRRP The Virtual Router Redundancy Protocol is an Internet protocol which provides a possibility to have one or more backup routers when using a statically configured router on a local area network LAN The most common arrangement is to specify one router to serve as the router for forwarding packets from a group of hosts on a LAN If the router fails however there is no way to use another router as a backup Using VRRP a virtual IP address can be specified manually or with the Dynamic Host Configuration Protocol DHCP by default A virtual IP address is shared by the routers with one designated as the master and the others as ba
58. ection No matter whether equipped with one UMTS and one two or three GSM modules 2N OfficeRoute 2N VoiceBlue Enterprise has just one SMA antenna connector to which an external antenna cable is connected This external antenna should be installed vertically on a place with a good UMTS GSM signal ae E Fa E F mr f a ares ae A TT i E Fig 2 6 Antenna Connector Connection A Caution m Tighten the antenna connector gently with your hand never use a wrench 20 SIM Card Insertion 2 6 2 6 SIM Card Insertion Insert your SIM card in the device and fix it with a small lock move the lock over the inserted SIM card AN Caution W You cannot replace SIM cards with your device on Fig 2 7 SIM Card Inserting Procedure 21 Status Indicators 2 7 2 7 Status Indicators There is a panel with five LEDs on the gateway upper cover The Power indicator Signals that the gateway as a whole is in operation The other LEDs marked CH 1 through CH 4 indicate the status of each module Power Indicator Basic diagnostic tests are performed automatically whenever the gateway is connected to the supply voltage Each test step is signalled by a specific colour combination of the LEDs The testing process is usually shorter than 0 5 sec and so it looks like a quick sequence of LED flashes at first sight If however a test step fails the indicator combination related to the failed test remains on This provides a convenie
59. ets its network settings from the DHCP server If not the values must be entered manually m Class the equipment class name that is sent in the network setting sending request This string can help the DHCP server distinguish different types of equipment and assign configuration parameters to them accordingly The DHCP or Address Network mask parameters at least must be set correctly for the gateway communication to be established within the TCP IP network The address of one DNS at least should be set too Serial console configuration helps set the terminal type and change the initial serial link parameters transmission rate data and stop bits parity and flow control type Command line allows you to set change basic telephony settings LCR routes SIP devices calls DISA E States the states of devices signal strength registration status etc and calls E Reboot this option restarts the device E Settings the DHCP and VRRP server settings Telnet Console Access This is a short description of new features added to the serial console configuration For the standard serial console configuration capabilities refer to the section 2 11 There is also a possibility of using Telnet for 2N OfficeRoute configuration in addition to the standard serial console configuration Connect to your 2N OfficeRoute via the Telnet type telnet lt your OfficeRoute IP address gt in the command line If successful 2N OfficeR
60. ging 3 9 SMTP IP Access The SMTP server enables the sender IP address control as well as authentication With the help of the web based interface you can enable or disable the IP address control as well as set the list of allowed IP addresses ie Add IP address SMS delivery IP address Mask O o o SMTP IP access t Enter IP address Mask in CIDR notation e g 192 168 1 1 32 for single IP or 192 168 1 0 24 for whole network Fig 3 87 SMS Delivery SMTP IP Access Set IP address 192 168 20 0 24 My office 23 152 32 My house Fig 3 88 SMS Delivery List of IP Addresses Allowed for SMTP Access 99 Function and Use This section describes the basic and extending functions of the product Here is what you can find in the section E Factory Reset 101 Factory Reset 4 1 4 1 Factory Reset If you need to do factory reset follow the steps below 1 Disconnect the gateway from the power supply 2 Push and hold the Factory reset button 3 Connect the gateway to the power supply 4 Keep pushing the Factory reset button for at least 20 seconds After these steps the factory reset is executed Ta 7 Sa hy Ss p Factory reset Fig 4 1 Factory Reset Button 102 This se ction Technical Parameters describes the technical parameters of the product 103 Technical Parameters 5 1 5 1 Technical Parameters VoIP Signalling standards Number
61. h misconduct Moreover the manufacturer shall not be liable for any damage or destruction of the product incurred as a result of misplacement incompetent installation and or undue operation and use of the product in contradiction herewith The manufacturer assumes no responsibility for any malfunction damage or destruction of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in contradiction herewith or a failure of the product due to a use in contradiction herewith All applicable legal regulations concerning the product s installation and use as well as provisions of technical standards on electric installations have to be obeyed The manufacturer shall not be liable and responsible for damage or destruction of the product or damage incurred by the consumer in case the product is used and handled contrary to the said regulations and provisions The consumer shall at its own expense obtain software p
62. ially rated calls erotic lines etc can be barred To adjust the barred numbers use the LCR menu in the group configuration tag Select the blacklist item to display the list of barred numbers Add blacklist item GSM Regular expression Tariffication Blacklist Routes p Li E AR CEST Fig 4 Blacklist Fig 3 58 Blacklist Regular expression the initial part of the barred number or a whole number Description any text that describes the meaning of an item Routes This window includes the list of existing routes and the route adding and removing options A route means an outgoing trunk bundle of SIMs modules SIP lines or DISA lines 78 LCR Telephony Services 3 6 Add route Route name GSM module 1 Lines of route Time intervals wre We iy Of CLIP CLIR Default lt Fig 3 59 LCR Routes Add Route Form There is a route named Mobile Networks in the figure above which contains all GSM modules It is used at all defined time intervals without CLI restriction CLIR may be used for mobile networks only The form contains the following fields Route name the route name may contain any alphanumerical characters Refer to the LCR rules in the preceding section Lines of route a list of available lines that form a group To select remove a line click on the respective item with the left hand mouse button You can select more list item
63. ig 3 43 FAX Line The form in Fig 3 43 contains the following fields El Fax device choose a GSM module with an inserted SIM with the FAX service and fill in the SIM fax number El Fax number the Fax line number Description any text describing the meaning of an item Note W For examples of FAX settings refer to faq 2n cz Note m The Fax line is implemented only with 2N OfficeRoute Fxs Line Note m The Fxs line is implemented only with 2N OfficeRoute 66 Telephony Services 3 6 This line is set by the wizard To change some parametres click on the Modify A icon Fxs line Devices SIM cards Fxs line Fig 3 44 Fxs Line Modify fxs line ID 17 Fxs number Dial timeout Ring timeout Enable line reversation Enable as dial end Description Fig 3 45 Fxs Line Modify The form in Fig 3 45 contains the following fields El Fxs number the Fxs line number E Dial timeout the first digit dialling timeout mE Ring time the Fxs line ringing time for incoming calls mE Enable line reversal polarity reversal at the call beginning and end mE Enable as dial end you can use a hash as the end of dialling character m Description any text that describes the meaning of an item GSM PINs In this menu you can define the PIN code for each SIM card 67 Telephony Services 3 6 PINs GSM PIN for SIM card in module 1 PINs PIN for
64. igned to the equipment E Options displays the numbers and names of available options Value if menu is displayed the item includes a submenu Otherwise it shows the current value of the option a Description explains briefly the meaning of every option in the menu mE Enter an option number gt there enter the option number To select an option from a menu enter its first number and push Enter for confirmation Submenus If you select a submenu this submenu gets displayed Now you can select items from the selected submenu or push Esc for return 24 Console Access 2 8 Commands and Values If you are requested to enter some information after selecting an item you should enter one of the following values E Key word a list of one or more fixed strings To select one enter only so many initial characters as can distinguish it unambiguously from other key words Enter one of ansi color teletype a In the above mentioned case select the key word by entering just an a c or t and push Enter E String an arbitrary number of characters The acceptable value interval may be included in the prompt Enter a hostname from 1 to 32 characters OfficeRoute E Integer A decadic integral number The acceptable value interval may be included in the prompt Enter a size between 1 and 100 99 A hexadecimal integral number number to be entered in the hexadecimal format using characters 0 9 a
65. iption 1 1 Product Description Product Presentation The 2N OfficeRoute 2N VoiceBlue Enterprise gateways provide a direct interconnection of VoIP GSM and UMTS UMTS only in 2N OfficeRoute networks with the support of SIP and H 323 signalling protocols The voice mode i e outgoing or incoming calls is the basic function of the system The gateway is equipped with all functions necessary for such use and provides a very high comfort in this mode The data mode i e HSPA EDGE GPRS for 2N OfficeRoute or GPRS for 2N VoiceBlue Enterprise data router gives a possibility to the device as a router firewall and DNS proxy It also has a DHCP server functionality There is also a very unique feature VRRP Virtual Router Redundancy Protocol so it can serve as a back up route for your Internet connectivity In addition to voice transmission 2N OfficeRoute 2N VoiceBlue Enterprise can send and receive short text messages SMS It gives you an option to integrate the SMS functionality into your email client i e MS Outlook 2N OfficeRoute 2N VoiceBlue Enterprise contains a built in SIP proxy server and can thus serve as an IP PBX for SIP telephones No extra equipment an external GSM telephone etc is needed for normal operation All programmable parameters are default preset in such a manner that you can commence your telephone traffic the moment you connect the Ethernet and supply the cables antenna and SIM card
66. itiate a new call There are three options 1 Direct calling including identification of the fully qualified network name of the called line 2 Gatekeeper the selected Gatekeeper shall find the route and set up a call Gateway calling via a selected gateway Gatekeeper discovery method defines how to find the available Gatekeeper address The address can be entered statically or determined by network retrieval m Gatekeeper address if not determined by network retrieval the Gatekeeper address must be entered in this field m Gateway address the address of the gateway to be used for calling if the Gateway calling method is selected 60 Telephony Services 3 6 Gateway prefix es the prefixes used by the gateway for registration E Endpoint type the gateway can register itself to the Gatekeeper either as a gateway for a prefix destinations starting with the prefix are routed through the gateway or as a terminal virtual telephone Display name the text to be displayed to the called line Numbers numbers of the line working in the terminal mode E Listen port the TCP port on which the line receives H 323 connections a Disable Fast start the Fast start method provides a faster start of the voice stream while a new H 323 connection is being set up mE Disable H 245 tunnelling disallows the use of H 245 tunnelling Disable Early media start disallows the use of the Early media start method Thi
67. leshooting iS For tips for the solution of other potential problems see fag 2n cz Ss 109 List of Figures 6 3 6 3 List of Figures Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fi g Fi g Fig Fi g Fi g Fi g 2 3 Gateway Holder Wall MOUNTING siii a a yee ele es 16 2 4 Gateway Holder Hanging ccccccccseccceeeceeeeceececeeeeseeceseeeeseeesseeseueeseueeseeesseeeseneeseeeesaes 16 2 5 SUPP Adapter CONMECION iris 17 2 6 PuTTY Serial Console Access Configuration occccocccoccncconononnccncnonncnconnnnnnnnonnnnnncncnnnos 18 2S LAN CON CN da ro 19 2 8 Antenna Connector CONNECTION ccoooccccoccncccoccnccnccncnnnononanononnrncnoncnonnnnnnnnnnnnnnrnnrnnrnrrnnrnenananenos 20 2 9 SIM Card Inserting Procedure ccccccccccsecceececeeeceueeceeseuceceusecaueesueesueessaeecsueessueesauss 21 2 10 Serial Console Access Main Menu cccscccccseeecceeceecseesseeeeeeaseeeaeeeessaeeeseeeesneessegs 24 2 11 Serial Console Network Configuration cooccccocnccocnconcnonocononnnonononncnonnnnnnnnonnnnnnnnnnnnnos 26 3 1 Configuration Wizard Introduction ccocccconcccccnccocnnoncncnncnnnnnnnnnnnnncnonnnnnnnnnnnnnnnnnnnnnnnnnnrs 30 3 2 Configuration Wizard Administrator Password occcoocccoccccccnccocnncncncnncnnnnnnnononnnncnncnnnons 31 3 3 Configuration Wizard
68. lls are to be routed into the VoIP network 82 Telephony Services 3 6 m Description any text describing the GSM routing rule meaning GSM Routing Normalising The table normalises the calling CLIP numbers of the incoming calls from GSM network The normalisation should be made to display the calling number on the IP telephone in such manner which enables proper routing of the back call into the 2N VoiceBlue Enterprise gateway If e g the gateway is configured to dial the calls into the GSM network by means of prefix O and the incoming CLIP from GSM network starts with 420 the prefix 420 must be detached and replaced by O see Fig 3 67 Example Add GSM routing normalization Prefix add number Description Fig 3 67 GSM Routing Normalising Adding Form SIP Proxy IP phones are registered to the internal SIP proxy The SIP proxy serves as a registrar and location server and also as an RTP proxy for outgoing SIP proxy calls e g calls to a SIP operator SIP proxy routing rules Devices LCR GSM routing sip 0 connect to LCR SIP proxy 0 connect to LCR r roxy E A off sip 888 0 connect to LER lookup registration Fig 3 68 SIP Proxy Main Screen Fig 3 68 shows an example of a completed routing table that gets displayed when you open the SIP proxy item Each row represents one rule Having received a call establishing request the SIP proxy searches this table from top to
69. m Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity m Directive 2006 95 EC of the European Parliament and of the Council of 12 December 2006 on the harmonisation of the laws of the Member States relating to electrical equipment designed for use within certain voltage limits m Directive 2004 108 EC of the European Parliament and of the Council of 15 December 2004 on the approximation of the laws of the Member States relating to electromagnetic compatibility and repealing Directive 89 336 EEC m Directive 2002 96 EC of the European Parliament and of the Council of 27 January 2003 on waste electrical and electronic equipment m Regulation EC No 1907 2006 of the European Parliament and of the Council of 18 December 2006 concerning the Registration Evaluation Authorisation and Restriction of Chemicals REACH establishing a European Chemicals Agency amending Directive 1999 45 EC and repealing Council Regulation EEC No 793 93 and Commission Regulation EC No 1488 94 as well as Council Directive 76 769 EEC and Commission Directives 91 155 EEC 93 67 EEC 93 105 EC and 2000 21 EC m Directive 2002 95 EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment 108 Troubleshooting 6 2 6 2 Troub
70. move user item A user is either an extension or a user allowed to send SMS A user may log in to the gateway and make some changes send SMS according to the rights assigned If a line number is assigned to a user the user is an extension at the same time SMS English SMS English Administrators English Administrator Fig 3 24 List of Available Users Admin is the default user and cannot be removed It is primarily used for device management Emergency change of Admin password if you are connecting 2N OfficeRoute 2N VoiceBlue Enterprise via a USB cable or a serial console change the Admin password it is not necessary to know the old one Add User To add a new user extension click on the Add user a icon in the right hand bottom corner 48 Add user User name New password Confirm new password Group Language Default application Rights Rights denied Administrators Y User management MUSERS LINES LCR Musers MUSERS LINES LCR Musers User Management 3 5 Miunes Mice EE Miunes Mice ES Line number 00 Description Outgoing ME enabled Outgoing ME number 1603303404 Incoming ME enabled Incoming ME number 603303404 voicemail enabled PIN 603303404 SMS notification number Fig 3 25 Add User Form Bl User name the user name for login to 2N OfficeRoute web interface and SIP authentication New password the password for login and SIP authentication
71. na dens cee eae eeeatess 60 39 40 Listof AVallable SIM Cara oi 62 3 41 Data Connection Modify SIM Card ForM occoccncnccnccccncccnccncnconcnnnononnnnnnncnnnnnncnncnnnanonoss 63 242S DISA INS ascites chocatet Paste s aaa ana teade a deat ats cient a 65 A eee O eee Ree eee 66 OES A lt vanhangsigndatiatlyeasuden samnet aiccaunenguetmnltaculs 67 9 49 FXS LINeS MOdIY didas 67 BAG gt MePIN Sica ias 68 111 Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig Fig List of Figures 6 3 SAT GSN AUTO AM id 68 A de A 69 SS SO RP er rene ret ert re Seer emer er ree enn cere eer cen keer errr 70 BAO MOD INTY XTC ISI ON patentada 70 2 90 a ax Relay Settings cadet ween tensiete inte T 71 dns IS COLE RUES aba 73 302 LCR Add RUIE as 74 sO OS TIS CFV AIS sensi SE O wade enaeten tune tuea eaten weer 15 DO SAIN OMS io 15 3 55 Normalisation Add Rule ccccccssssecesssserecsaserecneneesencsserensaseressauerscneneetensuserensaeneass 76 3 00 AQ LCR Tani FO Maicao diia ee ricas 77 O Se ta a dl e e es di 78 3 09 LCR Routes Ada Route ROMs 79 DO EC ICS A o EOS 80 3 60 GSNROUING Operador a a 80 3 61 GSM Routing GSM Routing Operator Adding FOrM occcoccccccnccccnccncncnnccnacncnnnncnncnnnnos 81 3 62 GSM Routing SIM Card ROUNO issida aa a a ana aE 81 3 63 GSM Routing SIM
72. nd a f or A F Enter a hex number between ih and ffh 1a E MAC address up to 12 hexadecimal digits of the physical address Zeros at the beginning can be omitted Enter the remote network address 50C229C4E2 IP address an Internet address in the format of four digits of 0 255 separated with dots Enter an IP address 192 168 22 30 As soon as the requested information is entered the respective operation is executed and new values are displayed in the redrawn menu Some configuration parameters may have just one of two constant values By selecting such an item you immediately select a value opposite to that preceding the selection Typical examples are on and off parameters If the value is on then it becomes off when the item is selected and vice versa Some commands execute operations that have a serious impact on the behaviour of the entire system such as restart Therefore the system usually makes sure before execution that it is really your intention Are you sure y n If you give an answer other than y or Y the command will not be executed To cancel the command execution and quit the prompt push the Esc key any time 25 Console Access 2 8 About Menus We shall discuss the serial console menus in detail in the sections devoted to the gateway parameter settings Below is a brief survey of these menus only Main menu appears after the USB cable is connected to the terminal sometimes y
73. nly one call unselect this checkbox for the internal SIP line Get callee from this can be useful in some special cases Mostly it is unnecessary to change these settings m Enable NAT check this item in case the VoIP module is behind the NAT or firewall NAT port begin set which port will be used first for the RTP protocol E NAT port range set how many ports will be used for RTP packets E NAT IP address the public IP behind the PBX VoIP module H 323 Lines Another signalling standard supported by the IP telephony is a group of protocols called H 323 It could be set only one H 323 line but it can transfer more calls at the ssame time This line can log in to the Gatekeeper or communicate directly with VoIP telephones or other gateways 59 Telephony Services 3 6 Modify H 323 line ID 24 Call method Gateway Gatekeeper discovery method Discover Gatekeeper automatically use multicast Gatekeeper address Gateway prefixfesi Endpoint type Gateway Display name Numbers Listen port Disable Fast start Disable H 245 tunneling DTMF type 4 711 4 Law 64000 bps 3 4117 u Law 64000 bos Pewee G 729 8000 bps BS shift up El Shift down Rejected call code Local endpoint application cleared call X Mo route code Local endpoint application cleared call RTP TOS DitfServ Value Fig 3 39 H 323 Line Details The form contains the following fields Call method defines how to in
74. nt troubleshooting tool to the technical support personnel After all hardware tests have been completed successfully the operating system kernel is loaded During the process all module indicators are off and the blue continuous Power light flashes in approximately 1 second intervals When the operating system kernel has been loaded the blue Power indicator keeps shining continuously In exceptional cases when a fatal software error occurs and the gateway stops working the Power indicator starts flashing quickly All you can do is disconnect the gateway from the power supply for a few seconds and then restart it Power Indicator blue No light The system is not working Flashing The system kernel is being loaded Continuous light The system is working Quick flashing Fatal error GSM Indicators The CH 1 CH 4 indicators indicate the signal status of the respective GSM module After connection to the power supply the VoIP gateway application starts running within two minutes During that time the installed GSM modules and SIM cards are detected If not detected the respective indicator remains off If detected the module and SIM card initialisation process is commenced If the process is unsuccessful the LED goes red If the indicator turns orange it means that the module has not logged in to any GSM network If the LED is off you can make calls and send SMS via the respective module The respective module LED flashe
75. nted only with 2N OfficeRoute 2N OfficeRoute 2N VoiceBlue Enterprise also provides the FAX function supporting 1 38 To change some T 38 fax relay parametres click on the Modify icon Fax configuration Fax configuration Extens Maximum fax rate Fax T 30 messages redundancy Image data redundancy Fig 3 51 T 38 Fax Relay Settings The form in Fig 3 51 contains the following fields E Maximum fax rate the FAX bit rate for T 38 bit s T 30 message redundancy signalling redundancy Image data redundancy image redundancy 71 Telephony Services 3 6 LCR The Least Cost Router LCR is the brain of 2N OfficeRoute 2N VoiceBlue Enterprise All call routing rules inbound and outbound can be set there The purpose of the Least Cost Router is to find the optimum output line for the called number The LCR process has several Input stages normalisation Input normalisation Searching of destination the calling and called line numbers are transformed into a normalised format before entering the LCR Destination searching a destination means the target party to the call The destination Finding of includes a group and type of line searching in the group The Route group is searched according to the prefix of the normalised called number Searching of line Group searching a group means a logical set of lines The group definition includes a route time limit within a week
76. o files in the text format The file that the gateway currently saves call data into is called current acc At the end of a predefined period of time the file is renamed automatically and the gateway starts saving new call records into an empty file The names of the closed files correspond with the respective period of time To display the list of saved call data files open the Call accounting menu in the States and Log tag Call accounting States Call accounting Logs 2009 07 11 22 17 21 Download logs 2009 05 01 01 59 59 Connection 2009 05 01 02 00 00 ii 2009 06 12 01 50 50 Fig 5 Call Accounting Fig 3 80 Call Accounting 91 Logs States and Logs 3 8 Events that come into being during the gateway operation are recorded in operation journals for subsequent error analysis purposes The events are divided into five groups and saved into separate files Logs Debug extended information used for development diagnostic purposes GSM AT a gateway GSM module communication record This journal includes all AT commands sent to the GSM modules by the gateway and responses sent back Data connection logging of communication between the module and the network between data connection Warning events that should not occur normally but their presence has no effect on the gateway behaviour Error errors that limit or jeopardise the gateway function Their occurrence usually Signals an approaching fatal error
77. of channels Codecs PCM quantising Mobile networks Mobile network type SIM cards Transmission power Receiver sensitivity Antenna Frequency Impedance Maximum output power Antenna connector type Power Supply Adapter Supply voltage Supply connector SIP G 711 PCM 64 kbps G 729A CS ACELP 8 kbps G 723 1 MP MLQ ACELP 6 3 kbps optional A law u law UMTS WCDMA FDD EGSM 900 phase II GSM 1800 MHz Plug in 3V small 2W 1W 95 104 dBm UMTS WCDMA FDD 850 1900 2100 MHz GSM 850 900 1800 1900 MHz 50 2W SMA 230V 10 50 60Hz 12V DC 12V 2 5A DC jack 2 1 mm 104 Technical Parameters 5 1 Power input up to 20W Interface USB Connector type A and B host and master USB 2 0 Micro SD Ethernet RJ 45 10 100 Base T Protocols IP ICMP TCP UDP DHCP RTP TELNET SSH HTTP HTTPS SMTP SNMP POP3 Operational Conditions Temperature 0 C 40 C Relative humidity 5 90 non condensing Others Dimensions 250x150x50 mm without connectors CE certification EN 60 950 2000 EN 55 024 EN 55 022 Class B 105 Supplementary Information This section provides supplementary information on the product Here is what you can find in this section NW Regulations m Troubleshooting m List of Figures ia General Instructions and Cautions 107 Regulations 6 1 6 1 Regulations 2N OfficeRoute conforms to the following directives and regulations
78. oiceBlue Enterprise devices registered VoIP extensions calls and tariff metering states Tariff Metering Count of free minutes SMS messages Calls Information on current calls Calls States Calls 10 unknown SIP Line to my SIP operator 751143775 Fig 3 77 States Calls The columns include El From the calling number Name the calling line name It is completed only if this function is supported by the call initiating IP telephone a Line ID the line via which the call came to the gateway To the called number Name the called line name It is completed only if this function is supported by the call initiating IP telephone A Line ID the line via which the call left the gateway Duration call duration time E State connection status 90 States and Logs 3 8 Devices Signal strength and registration status with respect to external proxies Devices States Tariffication Calls DOWN Line isn t registered Devices UP Line UP Registrations UP Signal 75 dBm Technology EDGE Call accounting Logs Fig 3 78 States Devices Registrations Information on registered users Registrations States Tariffication Calls sip 10 192 168 200 4 a Devices Registrations Fig 3 79 States Registrations Call Accounting Provides detailed records on calls to mobile networks The records on accomplished calls are saved int
79. ons that help you Add new items KF Shift up gt Shift down y Insert before 113 Insert after gt Modify Y and Remove MO the existing rules All the above mentioned buttons except for Add are inactive in the initial status greyish They will not become active until one routing rule at least is selected by putting the checkmark in the second column of the respective line By pushing the button activated in this way you get executed the operation above the routing rules selected Add rule to open the routing rule adding form click on the Add or Insert after or Insert before key The guide will appear in a new window The first step is to define the destination Basically the destination is a set of prefixes Looking for the appropriate routing rule the LCR searches the allowed routing rules from top to bottom for a match between the normalised called number prefix and the destination number prefix The first matching prefix stops the searching process and the call is routed according to the respective destination rule 73 LCR Telephony Services 3 6 Add LCR table item Enabled Destination name Prefix 1 Description Route name FXS line 17 Priority type 1 First free v Priority type 2 Unknown 4 Priority type 3 Unknown 4 Priority type 4 Unknown E 4 Description Fig 3 53 LCR Add Rule The form contains the following fields Enabled a routing rule can be defined yet need not be
80. or e e e 91 FIG 60 LOGS SENOS s dildos ci 92 Fig 3 8 1 DOWN ALIAS idas 93 Fig 3 82 Connection Speedometer oocccoccccoccccccccconncconconnnononnnnnnnonannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnanannenans 94 Fig 3 06 ONlS nbox Messages nt dira 95 FlO 9 04 SMS NEW SIMS siii cda 95 ElG 3 900 SMIS Delivery VIP NumDers 0 ii a ete ee ee eee 98 Fig 3 87 SMS Delivery SMTP IP ACCESS ccccecccceececeeeeee cece cece eeseueeseeeeeeeesaeeseesaueesueesaees 99 Fig 3 88 SMS Delivery List of IP Addresses Allowed for SMTP ACCESS cccecceseeeeeeeeeaees 99 FIG 41 Factory RESE BUON Sasnnn aa aea aa iaa a aai 102 113 General Instructions and Cautions 6 4 6 4 General Instructions and Cautions Please read this User Manual carefully before using the product Follow all instructions and recommendations included herein Any use of the product that is in contradiction with the instructions provided herein may result in malfunction damage or destruction of the product The manufacturer shall not be liable and responsible for any damage incurred as a result of a use of the product other than that included herein namely undue application and disobedience of the recommendations and warnings in contradiction herewith Any use or connection of the product other than those included herein shall be considered undue and the manufacturer shall not be liable for any consequences arisen as a result of suc
81. ou must push Enter Configuration menu contains six submenus network configuration serial console settings command line configuration calls and device states reboot and settings of VRRP and DHCP Network configuration used for setting the gateway IP address network mask initial router DNS addresses network name and domain Fig 2 9 Serial Console Network Configuration mE Address the IP address of the gateway If the dynamic address obtaining function using the DHCP is enabled the value cannot be changed manually a Network mask the network mask If the dynamic address obtaining function using the DHCP is enabled the value cannot be changed manually Gateway the initial router IP address It is used for routing the data traffic beyond the network limits If the dynamic address obtaining function using the DHCP is enabled the value cannot be changed manually E DNS1 IP address of the first DNS E DNS2 IP address of the second DNS 26 Console Access 2 8 E Host name the network name of the GSM gateway E Domain the domain name E Location any text describing the gateway location This value is published through the SNMP in special firmware versions E Contact a text containing the gateway administration contact information This value is published through the SNMP in special firmware versions E DHCP a mark of the dynamic address assignment function If selected the gateway g
82. oute will require authentication from you To log in use the valid login and password of one of the 2N OfficeRoute users in the Administrators 27 Console Access 2 8 group No user other than a member of the Administrator group may log in If the login and password are entered correctly you will be logged in Now you will see a window similar to the standard serial console configuration window and you can work with it in the same way To log out get to the main menu and choose the Logout option this option is not visible in the serial console window There are all menus available as for the USB access Note m The Telnet function may not be enabled by default in Microsoft Windows Vista For a Telnet console access enable the Telnet client 28 Configuration This section describes the web browser configuration Here is what you can find in the section Chyba Nenalezen zdroj odkaz Chyba Nenalezen zdroj odkaz Survey of Group Tags and Menus Network Settings User Management Telephony Services Administration States and Logs Messaging 29 Web Browser Configuration 3 1 3 1 Web Browser Configuration Web Browser Access While the serial console interface enables you to change the basic gateway parameters only the web browser gives you access to all parameter settings and services available in the 2N OfficeRoute gateway To establish connection with the gateway enter the gateway IP address into
83. rate name E Line ID the SIM or line to which a tariff rate is applied Time intervals time when a tariff rate is applied m Restore limit every day tick off to have the call limit free minutes restored every day m Day to restore call limit specify a day in a month for the call limit free minutes to be restored Tariff metering settings for the counting of used seconds minutes E Free minutes Free SMS count of minutes SMS to be used during an accounting period month or day Example in Fig 3 57 The tariff rate is applied to SIM card 89 8413 only during weekdays and 3 6 workdays as defined in the Time intervals parameter The limit is restored on the 1 day of each month at a time as set in the unit Accounting is made as follows The first 60 seconds of the call are charged immediately the next 30 seconds are not charged until the first 60 seconds elapse The SIM card can be used for 300 outgoing minutes and 50 sent SMS messages per month After the call limit is exceeded no more outgoing calls may be made 77 Telephony Services 3 6 Blacklist After output normalising and before switching the call to the found output line the list of barred numbers blacklist is checked If the number begins with a string included in the list the call is rejected The list includes both whole telephone numbers and or their initial parts prefixes only Thus e g all international calls or spec
84. ration casmcrci nnicnicnncani leandra cada cion ici ada iria 30 WED IS ROWS CN ACCOS S mia o ansi 30 COnMGUPAON Wiza O carr cess eres hee later ai A 30 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 WED ACCESS unit E AAA AAA A AA AAA 37 Survey of Group Tags and MenuS oooccocccconoconcnccnnonenanccnnronnnnonnnrennrnnnnrrnnnrennnrrnanenanenos 39 NGUWOMIK DEI Sii is 40 USer Manage Mod anta es 48 Telephony SOIVICO Sii 52 VolP Network AITANG MO saescen ddeceeed aencuuetwoxeuud caseaedsdeeesesd aueteecteeates 52 ROGU A OM o EC UE A A 55 A aa a a a aa a eines 56 SIP EMOS eraan e wa a a nome ee 57 AAPP A 59 SIM CANS it o o lcd 61 A A A 64 Fax WINGS anta ada 66 PS Ia odie allas 66 A A AA eee sane eee es eee ee ee 67 OIC CS tated o A E E AEA A E E A EE E E E A 69 MODIY SIO Mel sesione tee petra a dior 70 O A Seah AAt A TE 71 PR a cl dot ala asis 72 GSM ROUTING teat chvcce tate cated deta a da os o la 80 I ad A ee Oe ee rT se er 83 PROMINIS AAA eae Oaea 86 Main SCOMMIQUI ATOM PPP sate nin Rene ote elie a neal cecul een lert 86 Se MMC ZOMG tes atctn dt tdo e isis 86 SA ON gt ea ee ee eat eet 87 Ubdale FP IRMW ANGC si a A A e aiaiai 87 UDIOAd IC CICS rs iii Olas 88 Configuration Back Diada 88 ao 010 16 Gea ere tna RC ee A A ee ee ee en 88 States and LOGS iii iii OE a anire EEE anre E E 90 o a T N E EEN 90 C ACCOUNUNO ta o it ds e ed 91 A ssc seme es in eee we eee g es Semmes cee ee ee ae a dee 92 DOWN BB ole Si a aii 93 CONNEC
85. re that the mains voltage value meets the data given on the mains adapter label Furthermore make sure that the antenna has been connected If you connect the device to the power supply without an antenna the UMTS GSM module transmitter might get damaged Now plug the mains adapter into a mains socket and connect the adapter connector to the device The status indicators indicate the proper operation a a a hy Ps i A i a Pi o 3 SY rl os Le i A O lie Pr je Le 1 we a f E paa Se Po a d e ca sa en Fig 2 3 Supply Adapter Connection 17 PC Connection and LAN Connection 2 4 2 4 PC Connection and LAN Connection PC Connection You need a direct interconnection of your 2N OfficeRoute 2N VoiceBlue Enterprise gateway and PC especially when you do not know the gateway IP address and thus cannot configure it using a web browser In such a case connect the gateway directly to your PC USB port with the cable enclosed and select the basic network parameters using your console interface After the gateway is connected using the USB cable the PC detects new hardware You have to choose the driver for 2N OfficeRoute available on the CD in the package You can control the console interface with any terminal emulating program according to the VT 100 specification at least such as HyperTerminal or PuTTY m The HyperTerminal is not installed by default in Microsoft Windows Vista For serial conne
86. rected to the extension you 4 PIN codes for have selected Route incoming calls to extension v sion Extension 9 Outgoing calls through GSM UMTS 10 Incoming calls 11 Finish Fig 3 10 Configuration Wizard Incoming Calls 10 Finish 2N OfficeRoute is now ready for use 35 Web Browser Configuration 3 1 E a Wizard TELECOMMUNICATIONS 11 Finish Congratulations you have set the basic 2N OfficeRoute features You can now utilise the Internet connection for your network as well as make internal and external calls In order to set advanced features please refer to the manual on the provided CD 11 Finish Fig 3 11 Configuration Wizard Finish m If you want to use the wizard again you have to perform the 2N OfficeRoute factory reset 36 Web Access 3 2 3 2 Web Access Now that the initial wizard configuration is completed you can configure all the gateway parameters using a web browser To establish connection with the gateway enter the gateway IP address into the Internet address setting line in the browser If you have connected all parts properly and set the correct gateway and PC IP addresses the request to enter the access user name and password should get displayed 2N OfficeRoute Username Y PE Password login Fig 3 12 Web Administration Login Page By default the username is Admin Password is 2n Caution The manufacturer supplies th
87. riorate the GSM signal if the antenna is situated horizontally Do not exceed the allowed working temperature and relative humidity ranges Exceeding the recommended operating temperature values need not affect the gateway function immediately but may result in a more rapid ageing and lower reliability 16 Mounting 2 3 m The device is intended for indoor use only It may not be exposed to rain flowing water condensed moisture fog or mist m The device may not be exposed to aggressive gas acid vapours solvents etc or aggressive liquids during cover cleaning for example m The device is not designed for high vibration environments e g means of transport machine rooms etc m Free space has to be left under and over the device for cables and agitated air to remove operational heat Install the device on a place with a good UMTS GSM signal A misplacement of the GSM UMTS device or its antenna near television broadcasting or similar RF sensitive devices may exercise an adverse effect upon their function NW Being a source of RF energy emission the device antenna should not be located close to human bodies The hazard is higher than with mobile phones because the device is usually used by many people and thus employed more often Gateway Power Supply Be sure to use only the mains adapter that is included in your 2N OfficeRoute 2N VoiceBlue Enterprise delivery Caution Before plugging in the device make su
88. rotection of the product The manufacturer shall not be held liable and responsible for any damage incurred as a result of the use of deficient or substandard security software The consumer shall without delay change the access password for the product after installation The manufacturer shall not be held liable or responsible for any damage incurred by the consumer in connection with the use of the original password The manufacturer also assumes no responsibility for additional costs incurred by the consumer as a result of making calls using a line with an increased tariff 114 General Instructions and Cautions 6 4 Electric Waste and Used Battery Pack Handling A Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed therefrom to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may not be taken into parts or shirt circuited either 115 General Instructions and Cautions 2N TELEKOMUNIKACE a s Mod ansk 621 143 01 Prague 4 Czech Republic Tel 420 261 301 500 Fax 420 261 301 599
89. s at the same time by pushing the CTRL key along with the mouse click The selected items are illuminated blue Time intervals define the routing rule time validity CLIP CLIR enable disable the caller s identification El Description any text describing the meaning of an item LCR Test The LCR test item in the Least Cost Router LCR menu in the Telephony services tag is used for testing changes in the LCR settings Enter the caller s and called numbers and click on the LCR test icon below the form to initiate the LCR process simulation 79 Telephony Services 3 6 Input LCR test Called number Fig 3 60 LCR Test After simulation the normalised calling and called numbers plus the name of the successfully found output line or the reason why the line search was unsuccessful are displayed GSM Routing Incoming calls from the GSM network are processed by simply being routed to a selected number in the VoIP network The routing rule may be set for each SIM card of the GSM module separately While processing GSM incoming calls the LCR first tries to find the Operator service according to the GSM module and then according to the SIM card number After finding the service it selects the line that is assigned to the Operator service for the incoming call Finally the calling number is normalised according to the normalising table Operator To set routing click on the GSM routing reference The Operator
90. s green quickly during call set up or data connection in the case of UMTS module When the connection has been established successfully the indicator remains green during the whole call 22 GSM Indicators No light Red light Yellow Orange light Quick green blinking Green light Status Indicators 2 7 The module is ready SIM card initialisation in progress or no SIM card is in the drawer The SIM is not logged in to any GSM network A call is being set up dialled Data connection active A call is being made 23 Console Access 2 8 2 8 Console Access You need a direct interconnection of your 2N OfficeRoute 2N VoiceBlue Enterprise gateway and PC especially when you do not know the gateway IP address and thus cannot configure it using a web browser Also you can configure the DHCP server in the gateway or the VRRP function The console system is arranged as a set of nested menus Entering a menu item number you either get into a submenu or have the required operation executed or set the selected parameter Serial Console Access When the gateway is powered on the main menu should get displayed after terminal connection When you are connected by a serial console push Enter to display the main menu Fig 2 8 Serial Console Access Main Menu Every menu consists of the following parts m Header contains from the left product name firmware version menu name and network name ass
91. s method establishes the voice channel before the call has been set up completely It is useful for transmission of the so called progress tones from the GSM network DTMF type choose the set of supported DTMF tones either numbers only the Signal option or all alphanumeric characters the A phanum option E Codecs a list of codecs to be provided by the gateway for voice channel negotiations E Rejected call code the code that the gateway returns back to the Gatekeeper gateway in the case of rejected call No route code the code that the gateway returns back to the Gatekeeper gateway in case no route no GSM module SIP line H 323 line SIP phone is ready for a call This is used mainly for overflow emergency routing E Description any text that describes the meaning of the form SIM Cards If you operate the gateway with different providers SIM cards you will definitely want to use a GSM provider s SIM card for GSM call routing When a new SIM card is inserted the gateway creates automatically a SIM card xxx line where xxx is the SIM card ID typically printed on the card next to contacts The physical location of the SIM card does not matter in call connection Note m You are strongly recommended to power off the unit before inserting removing the SIM card 61 Telephony Services 3 6 Each SIM card inserted in the gateway has a set of parameters of its own Their values are bound to the card I
92. tamp Service Center Number 420608005681 odafone CZO Connection provider name Data_on_SIM_ 942030 Dial number optional a APN access point Initial AT commands optional PPP username optional bo PPP password optional Fig 3 41 Data Connection Modify SIM Card Form E Present indicates whether the SIM is present in the tray at the moment SIM card number information on the SIM serial number IMSI a Provider ID the provider s network code E Provider name the provider s name USSD code for credit here you can also enter the USSD code for credit check for prepaid SIM cards If you fill in the proper USSD code and the SIM card is prepaid you can obtain credit information by clicking on Get credit in the SIM card list E Last USSD message shows the last obtained USSD message E Last USSD message timestamp shows the last USSD message timestamp a Description user description of the SIM card 63 Telephony Services 3 6 E Service Centre Number enter the Service centre number It is necessary for SMS sending In order to use the SIM for data Internet connection for GPRS EDGE UMTS HSPA 2N OfficeRoute or GPRS 2N VoiceBlue Enterprise you have to set the Connection provider name and APN parameters The other parameters depend on the network provider for information refer to your network provider s websites or call the provider s helpline m Connection provi
93. the Internet address setting line in the browser e g Mozila Firefox or Internet Explorer If you have connected all parts properly and set the correct gateway and PC IP addresses the configuration wizard should get displayed Configuration Wizard If you are connecting to the 2N OfficeRoute gateway the first time or after a factory reset the configuration wizard should appear The configuration wizard will lead you through the 2N OfficeRoute setting After entering the required information you will be able to use a high speed data Internet connection make outgoing and incoming calls to GSM and UMTS networks and benefit from the PBX features TELECOMMUNICATIONS 1 Introduction 1 Introduction Dear customer thank you for choosing to buy 2N OfficeRoute 2N OfficeRoute has the following features e IP telephony PBX e mobile PBX e UMTS router with DHCP server connects all computers in a network to the Internet over UMTS e firewall You can make calls over both GSM and UMTS networks connect an analogue fax use utgoing calls voicemail and operate IVR interactive voice response The configuration guide will lead you through the 2N OfficeRoute set up steps After entering the required information you will be able to use a high speed data Internet connection make outgoing and incoming calls to GSM and UMTS networks and benefit from the PBX feature Fig 3 1 Configuration Wizard Introduction 1 Administrator
94. ue line it will have an analogue phone with number 199 After closing the wizard you can still change the settings any time by going into User management Y A Wizard TELECOMMUNICATIONS 6 Extension number allocation ds IP extensions can now be configured Enter the number of IP extensions that you want to automatically establish Extensions will be allocated numbers 100 101 102 If you have the version of 2N OfficeRoute with an analogue line it will have an analogue N codes fo phone with number 199 After completing the guide you can still change the settings SIM cards at any time by going into User management 6 Extension si coal cae number allocation Fig 3 6 Configuration Wizard Extension Number Allocation 6 Passwords for Extensions When creating IP extensions remember to define a password to be used for IP phone configuring The password will be displayed on the screen so please take care to ensure the password security After closing the wizard you can change the password any time by entering User management aN Wizard m 7 Passwords for extensions sE Si When creating IP extensions it is necessary to set a password that will then be used when configuring the IP phone The password will be displayed on the screen so please take care to ensure password security After closing the guide you can change IN codes 1 the password at any time by going into User management
95. used in the routing process Enabled rules are used only Destination name the destination must be named briefly and clearly e g according to the mobile network provider or any other characteristic feature that distinguishes the destination from the others The name may contain alphanumerical characters only Prefix n the destination prefix where n is a serial number The prefix is a beginning of the target telephone number If you leave the first prefix blank and do not enter any other then the particular destination includes all called numbers To enter more prefixes add new items by pressing the Add others key Description any text that describes the meaning of a destination Route name the outgoing route for prefixes of the destination You can also add a new route if necessary Priority type n the priority for the lines defined in the chosen route Description any text that describes the meaning of a rule Time Intervals There is a possibility to define the time interval condition for using a LCR route The default time intervals are weekdays weekend and workdays It is also possible to define a certain time range 74 Telephony Services 3 6 Time intervals LCR Fig 3 54 Time Intervals Normalisation When we introduced the LCR operations we mentioned modifications of numbers before input into and after output from the routing process so called normalising Normalising means con
96. using a web browser as described in the preceding subsection is ineffective for complicated retrieval of events that happened in the distant past In this case it is more advantageous to download the journal files to your PC and view them using more sophisticated tools To download packed log files click on Download Download logs Download logs Download logs take some time please wait for result after Download button press Download logs section Fig 3 82 Download Logs Connection Speedometer In this section you can check your uploading and downloading speed Also you can find here the signal strength for each module 93 States and Logs 3 8 100kbitys 100kbity ill accounting ogs Ambit LOkbitys 4 LMbitya Download logs Connection l D i LOMbits a U LOMbits speedometer Nu U Fig 3 83 Connection Speedometer 94 Messaging 3 9 3 9 Messaging Thanks to an integrated SMS server the 2N OfficeRoute 2N VoiceBlue Enterprise gateway is capable of not only sending but also receiving and delivering SMS Sending of SMS messages from the web interface Every user with SMS rights can log in and send or receive SMS Folder ad gt SMS delivery Dobry den Nalezli jsme nekolik komunit ktere mozna znate Klepnutim je muzete 1 aia 2009 07 15 2255 03 44 56 Fig 3 84 SMS Inbox Messages There are 4 folders Inbox a list of inbox SMS messages E Sent a list
97. will always be e g office route dyndns org 43 Network Settings 3 4 Modify dynamic DNS configuration Filtering Enable dynamic DNS Port mapping Hostname DHCP server System dyndns dyndns org DNS proxy Username VRRP Password Dynamic DNS Update period seconds Dat oOnnec ior ita connection HTTP proxy SNMP Fig 3 20 Dynamic DNS Configuration E Hostname your hostname registered with a DDNS provider a System choose your DDNS provider from the list of supported DDNS providers a Username enter your username in accordance with your DDNS account Password enter your password in accordance with your DDNS account Update period the period of IP address updating at the DDNS server E HTTP proxy enter the IP address of your HTTP proxy If you have no HTTP proxy leave the field blank Data Connection In this menu you can see the list of inserted SIM cards and start stop data connection RS by clicking on the ib icon Data connection ESE SEEVE Data_on_SIM_ 94203031021050 Internet RRD Data connection SNMP Fig 3 21 Data Connection SIM Cards To modify the data connection settings click on the pencil icon 44 Network Settings 3 4 Modify SIM card number 94203031021050 SIM card number 94203031021050 Operator ID 23003 Operator name W USSD code for credit Last USSD message odafone CZD Last USSD message timestamp Service Center Number 4206

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