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SP Series User Manual - D-Link
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1. VOIP GATEWAY SIP Operation Manual V2 6 SIP Settings SIP Settings AN Call through CutBound Proxy CutBound Proxy IF Doman CutBound Proxy Port 1 65535 Ez e AN Call through OutBound Proxy An outbound proxy server handles SIP call signaling as a standard SIP proxy server would Furthermore it receives and transmits phone conversation traffic media in between two talking gateways This option tells the gateway to send and receive all SIP packets to the destined outbound proxy server rather than the remote gateway This helps VoIP calls to pass through any NAT protected network without additional settings or techniques Please make sure your VoIP service provider supports outbound proxy services before enable it International Call Prefix Digit optional Country Code Other optional Long Distance Call Prefix Digit optional Area Code optional To Invite Proxy E E 164 Mumnberng Transform to Transit Out E E 164 ENUM Header Exception ora e International Call Prefix Digit Enter the International call prefix Country Code Users please select the desired country code e Long Distance Call prefix Digit The long distance prefix digit for making a long distance call e Area Code Please enter the area code e E 164 Numbering To invite Proxy to follow the E 164 rule It depends on the Proxy If you fail to make a call please contact your ITSP Enable Support of SIP Proxy
2. NAT IP Domain Enter the NAT Server IP address Real External IP address of NAT Server If using DDNS Please refer to the next setting item then fill in the URL Uniform Resource Locator STUN Use STUN protocol prevents problems setting IP sharing but some NAT do not support this protocol e STUN Server and Port Enter the STUN server IP address and Listen Port number Uses UPnP Add a new function to enable the VoIP gateway s IP traffic to pass through a NAT server This function only works when the NAT server support UPnP and has it enabled DDNS M Register to DDNS DynDNS DDNS Server Default server address ddnsserve com hostname ddnsserve corn flogin Password These settings are only necessary when the gateway 1s set up under a NAT that uses a dynamic IP address and do not support DDNS Choose a DDNS Server The current system allows users to choose either DynDNS TZO gt 3322 org PeanutHull or a private server Please apply for a user account before choosing a service provider Server address Sets up the IP address or URL Uniform Resource Locator of the DDNS Server Hostname The URL of the system or NAT apply from a domain name registration providers Login ID and Password The ID and password are used to log into the DDNS server Behind NAT Select only when the system is set up under NAT Q NOTE If the Gateway is set up under NAT then enter the
3. Local Phone Book This system can set up 100 phone numbers into a phone book and provides an IP address query when calling to other Gateway s If no Phone books manager 1s set within a Gateway group then all Gateway systems have to set up phone data for each VoIP Gateway to communicate with each other Local Fhone Pook ol 4 A a Gateway Name Gateway Number IF Domain Name Port pi po eli E A N Gateway Name Please enter other Gateways code or an easy to remember name Gateway Number Enter the desired Gateway number IP Domain Name Enter the IP address or URL Uniform Resource Locator of other Gateways Port Enter the Gateway listen port of other Gateways Speed Dial This system can set up 100 numbers for speed dialing Setting methods are as follows speed Dial 1 10 ll 20 speed Dial Code single digit ven l la Humber To Dial Speed Dial 1 55 32568791 Speed Dial 2 47 521 Vee speed Dial 3 OU S562 Method 1 Single mapping Fill a short code into the Speed Dial Code column and enter the desired phone number into the Number To Dial column For example pick up the handset and dial 55 and the system will invite 32568791 Method 2 Multi mapping Fill prefix code into the Speed Dial Code column and the format to transfer into the Number To Dial column For example pick up the handset and dial 301 E and the system will invite 521301 If the us
4. SIP Operation Manual V2 6 voir GATEWAY Clone MAC 00024050341 Factory Default MAC Address Restore Your MAC Address 00001144 FOA Clone Curent MAC Address 000 24050341 Some Internet Service Providers ISP assigns the bandwidth via the MAC Media Access Control Address You can click the Clone button to copy the MAC address of the Ethernet Card installed in the computer used to configure the device It is only necessary to fill in the field if required by your ISP The Your MAC Address will be blank as you log in through WAN port Using Phone Books Manager Enable Phone Book Manager Server P Chent Last phare Local Phone Book to Cliente r TTL Expire time mins 1 60 i Register to Phone Book Manager Co E Vol failure announcement E Gateway Name for Phone Book Manager Phone Book Manager Login Password Confirm Password o r Phone Book Manager server Listen Port m Phone Book Manager IN omain 1953 165 1 1 1 65535 1630 Enable Phone Books Manager Server It allows other Gateway users to register the IP address and telephone number in this Phone books manager It is recommended that the unit appointed as the Phone Book Manager use static IP Share Local Phone Book While this option is enabled and the gateway is performing as a Phone Books Manager this gateway will append its local Phone Book entries to the Manager for other clients to lookup
5. Use ping to identify if the remote peer is reachable Fill in remote IP address and click Test will start the test Time Settings Time Settings Year Month Hour Minute Second AD Time Time 2005 gt E fas 24 a one 0 m Time Server 1 Z 34 a 3 Time Zone Set the Time Zone where VoIP Gateway resides Time Server 71 43 Set the Time Server where VoIP Gateway should sync up during start up NTP protocol VOIP GATEWAY SIP Operation Manual V2 6 4 System Operations Save Settings System Operation Save Settings save current settings to the permanent storage of Gateway Without save settings all current settings would be lost when Gateway is restart shutdown or the power is cut off Restart Restart the Gateway right away e Save Settings Save settings after completing The new settings will take effect after the system 1s restarted Please select Save Settings Restart If it is necessary to restart the system please select Restart and click the Accept button Software Upgrade Gateway provides software upgrade function for a remote end Software Upgrade To save curent settings go to Save settings software Upgrade server IF 1 1 1 1 software Uperade Server Port l024 65535 6001 Y I am sure of it Software Upgrade Server IP address Please enter the software server IP address Software Upgrade Server Port The default setti
6. i Domain Mame Server Assignment tuto Mannal Domain Mame Server Primary IP Dorman Harme Server Secondary IP Port of Web Access from WAH 1 65535 ao LAN interface mode LAN interface mode Router E Bridge Router The system serves as a router Bridge The system serves as a bridge between WAN port and LAN port Network Settings LAN LAN IP i LAN default Gateway Pares subnet mask 52552550 Network Settings LAN Gateway LAN Port IP address and the subnet mask value Please note that Gateway is built under NAT Gateway LAN Port IP address cannot be in the same section as the NAT LAN Port IP address or else it is unable to make or receive calls For example if the NAT LAN Port IP address is 192 168 8 1 then Gateway LAN Port cannot be ranged between 192 168 8 1 192 168 8 254 If so please change the LAN port IP address e g setting the IP address to 192 168 99 254 SIP Operation Manual V2 6 voir GATEWAY DHCP PETVer Enable DHCP Server fw IF Pool Starting Address 192 168 8 1 IF Pool ending Address 192 168 8 250 Lease Timell S999hours i Enable DHCP Server Enable or Disable DHCP server service of gateway e IP Pool Starting Address The first IP address to be assigned to DHCP clients e IP Pool ending Address The last IP address to be assigned to DHCP clients Lease Time The valid period of an assigned IP address Domain Name Server Asignment G s
7. 1 and 11 for A PPPoE Password Setting After entering IVR mode dial 122 after hearing enter value followed by Example If the password is 3ttixike please enter 03 60 60 49 64 49 51 45 Save Settings and Restart To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40 seconds for the system to restart and then enter 101 to check 1f the IP address is retained If the IP address is not repeated it indicates that Gateway has not been properly connected please check if the cable connection account or password are correct Recorded Voice File e The gateway allows users to record their incoming call greeting messages when calling via FXO After entering IVR mode dial 132 After hearing Enter value record the incoming call greeting message To end recording simply hang up After recording to listen to the recorded message press 131 Press 133 to save the message SIP Operation Manual V26 VOIP GATEWAY PPPoE Character Conversion Table Input Key Symbol a e f 64 34 Y BE P ys 36 Lower Case Input Key Letter a Input Key Upper Case of i b J b Z e hb Letter A ooo p p Input Key Number gt SIP Operation Manual V2 6 VOIP GATEWAY 4 Setting a Gateway with WEB Browser Instructions The gateway allows users to make settings using a web browser After
8. 168 0 254 C Obtain DHS senyen address automatically Use the following ONS server addresses Preferred ONS server 203 Alternate ONS server OF Cancel VOIP GATEWAY SIP Operation Manual V2 6 6 Coding Principle Instruction After a phone number is entered dial to call out immediately or wait until the Inter DTMF Timeout expires defined in Advanced Options default 4 seconds e Ifthe phone number fits the setting of Digit Map the Gateway dials out the phone number through the assigned interface automatically e The phone number should have at least 2 digits not including and Dialed Number Processing Flow To maintain maximum flexibility the number dialed will be looked up from several tables defined in the Gateway Once no match can be found it will look up again from the registered SIP Proxy Server The look up flow 1s shown below Speed Dial Extension Local Phone Phone Book SIP Table Number Book Manager Proxy A complete flow chart is on the next page gt SIP Operation Manual V2 6 VOIP GATEWAY Start Enter a phone number D Is D defined in Speec Dial table Dial the number Yes defined in SpeedDial table No Is D defined in Extension table Yes Is D defined in Phonebook table Is D defined in Phonebook Manager Is D defined in SIP proxy server Dial out as def
9. Network Settings The network settings are used to set the gateway s communication ports IP configurations and Phone Books Manager IP etc Network Settings WAN Curent WAN IP Address 192 165 3 Listen Port UDF 1 65535 5060 RTP Starting Port UDP 1 65500 soua DHCP IP address 19216612 Static IP Subnet mask 255 255 255 0 Default Gateway IP 1921681254 PPPoE Account lL PPPoE PPPoE Password a Cortina Password En IP address Subnet mask PPTP Server PPTP FETE ID PPTP Password Confinn Password User Hame BigPond Cable Password BigPond Cable Confinn Password Login server Domain Name Server Assignment O anto Manual Dornan Marne 5 Domain Name Server Primary IP 192 168 1 254 ra Gn Current WAN IP Address The IP address of WAN port Listen Port UDP It is not necessary to change the protocol of the communication port used by VoIP Gateway gt SIP Operation Manual V2 6 VOIP GATEWAY RTP Starting Port UDP The initial value of port number for transmitting voice data among Gateway s Each line requires 2 ports It is not necessary to change these For example If the starting port is 9000 then Line 1 is using 9000 and 9001 and Line 2 is using 9002 and 9003 and so forth IP Configuration Setting WAN Port There are four methods of obtaining a WAN port IP address 1 Static IP 2 DHCP means a Dynamic IP Cable Modem 3 PPPoE Dialup ADSL 4
10. PPTP Using the DHCP and PPPoE for obtaining an IP address may vary If not familiar with the network connection please contact your local ISP Setting Dynamic IP DHCP Save the settings Click System Operation to select Save Settings Restart and then click the Accept button Wait for a while about 40 seconds and the system will obtain the related IP value from the DHCP Server Q NOTE After the system has obtained a new IP address if using WAN Port to enter the Web Configuration Screen a new IP address has to be used The same applies to the following two settings Setting Static IP IP address IE IEI Static IP E Subnet mask 2552552550 Default Gateway IP 192 168 1 254 Select Static IP and enter the IP address Subnet Mask and Default Gateway values Then click the Accept button at the bottom of the screen Save the settings and then restart the system Wait for about 40 seconds for the system to restart ADSL PPPoE Settings PPPoE Account PPPoE FFPoE f PPPoE Password pe Confinn Password P men Select PPPoE Enter the Account Number Password and Reenter Password to confirm Then click the Accept button at the bottom Save the settings and then restart the system The system will take about 49 seconds to restart VOIP GATEWAY SIP Operation Manual V2 6 W PPTP IF address 65775538 subnet mask 552552550 PPTE Server porras PPTP fe PPTP ID PPT
11. Restoring factory default settings Save settings Setting IVR and the language used on the Web GUI 1 English 2 Traditional Chinese 3 Simplified Chinese Soft Upgrade VOIP GATEWAY SIP Operation Manual V2 6 IP Configuration Settings Setting IP Configuration of WAN Port Static IP Settings Q NOTE Complete static IP settings should include a static IP Option 1 under114 IP address 111 Subnet Mask 112 and Default Gateway 113 Please contact your local Internet Service Provider ISP if you have any questions Function Command Select a Static IP e After entering IVR mode dial 114 e After hearing Enter value dial 1 to select static IP IP address Settings e After entering IVR mode dial 111 After hearing Enter value enter your IP address followed by ff Example If the IP address is 192 168 1 200 dial 192 168 1 200 Subnet Mask Settings e After entering IVR mode dial 112 After hearing Enter value enter your netmask followed by 7 Example If the mask value 1s 255 255 255 0 dial 255 255 255 0F Default Gateway Settings e After entering IVR mode dial 113 After hearing Enter value enter your default gateway s IP address followed by Example If the Default Gateway is 192 168 1 254 dial 192 168 1 254 Save Settings and Restart e To save settings dial 509 Save Settings The system will save the settings Please restart the system Wait for about 40
12. TCP ois Provide multiple connections for special applications Name The name of the special application Incoming Type The protocol used to trigger the special application Incoming Port range Port range on the WAN side that will be used to access the application e Trigger Type The protocol used to trigger the application Trigger Port Range Port range used to trigger the application VOIP GATEWAY SIP Operation Manual V2 6 w DoS Prevention Settings DoS Prevention Settings Enable Dos Prevention wi Enable Dos Prevention on LAH I he SYH E FacketsiSecond 50 500 kM FIM E Packets Second 50 500 Whole System Flood UDE roo PacketsiSecond he ICMP E FacketsiSecond 50 500 he SYH E FacketsiSecond 30 300 kM FIM E Packets Second 30 300 Per Source IP Flood UDE 100 PacketsiSecond Enable DoS Prevention To prevent DoS from WAN Enable DoS Prevention on LAN To prevent DoS from LAN Packet Second If the same packet type is more than the setting in one second then it will be attacked And VoIP Gateway will block the IP if you checked Enable Source IP Blocking Enable Source IP Blocking Block the IP e Blocking Time The time to block the IP gt SIP Operation Manual V2 6 VOIP GATEWAY Notice These functions are only supported for the second hardware The second hardware can support more functions such as PPTP LAN Interface Mode LAN QoS et
13. Type Low y na Frequency TON 1 T OFF 1 TON 2 T_OFF 2 Dial Tone 3000 EEN me po a a System Information System Information Port Status No Type Extension Humber Line Line Status Calls Dialed Humber Froxy Register UPnP on RTP ao rzs m Disabled 23 FXS ho Disabled l3 Fixo w Disabled a FXO m lo Disabled Server Registration Status DDNS Registation Disabled Phone Book Manager Registation Disabled STUN Registation Disabled UPnP Negotiation Disabled Pr sa xx na RTP Packet Summary Display info of the last finished call It contains peer IP peer port packets sent packet received and packet lost RTP Packet Monitor Linel G 711 64kbps Send Packet Count 0 Receive Packet Count O Packet Lost Count N A The last packet s source IP The last packet s source Port 0 Line 2 Gan dkhps send Packet Count lo Recerve Packet Count Packet Lost Count Nia The last packet s source IP The last packet s source Port jo ere 3 EEN dEbps Serul Packet Count Recerre Packet Count Packet Lost Count SIP Operation Manual V2 6 voir GATEWAY STUN Inquiry STUN Inquiry NAT Type Open e TUN server 1234 IUN server Port 1024 65525 2470 Ping Test Ping Test IF address 192 1658 5 59 Request Lount 1 100 Bo PinglestPacketsize 5h S 00by tes IPS
14. at the internal LAN end and be routed to the server at the internal LAN end as appropriate in accordance with the externally required services Virtual Server E gt Enable Virtual Server O WAN Por E TCF UDP ae LAN Host IP Address Server Port Range Port Remark ooo E Fa Both y kai WAN Port Range Input the port on the WAN side TCP UDP Select the communication protocols used by the server TCP or UDP LAN Host IP Address Input IP address that provides various services servers Server Port Range Input the port used by the LAN host DMZ DMZ Enable DMZ lw DEM Host IP pea Lets the server on the LAN to be directly exposed to the Internet for accessing data Either this function or the virtual server can be selected for use 5 SIP Operation Manual V2 6 voir GATEWAY URL Filter gt URL Filter Enable URL string pattern to be blocked source IP Range e loo com a 192 168 8 1 A 192 168 8 353 A a E eee URL filter is used to deny device from LAN accessing specific web sites The system will block the URL that contains the string Special Applications Special Application Enable Me Incoming Incoming Port Range Trigger Trigger Port Type Type Range 47624 a MEN Gaming Zone Gaming zone orez BOTH y kai 2300 2400 28800 29000 2400 38800 29000 aR lk zen E Time TCP pro TCP m 2019 E icu II BOTH 2000 2035 2050 2051 2069 2085 3010
15. een ca afl ml eta at la al ata al t anala aaa Ada 32 VOIO O 6 aaa oaia al 32 Pak SOUS seci ae adela uit oala Aaaa st O aa at lana aa 33 A A iota haired manus ead 33 OCAMPO MG E OOK a ae cata o aia iau te Sina ada dina dala usd a adi o bici Blat Aaa ale 34 SPES Didi dd n tn e atoli aa ta ti ia tag ri oo ak 34 Caller A ARE e n a E an E SETE E e RR NI AR ee ka a a E a NI RI 35 DES SEINI SI ale oz no Baii aia ul aia nee dotat louis d 35 Language diese ean A NA 35 OP Ti GAGENCO SEUNG Sinai nicole its 36 System IN TONN A NOM ote etree ad nd iia 36 a A eniras a ki o tdi de aliate t toi tt ese du d 36 WINGY st A Scala a ta aaa at Data ta ale Saad sa ie aaa 37 PINO Testi ta Dol eta a oi Ci a e n a a aaa e 37 A PO 37 System Operations Save Sein ee l ia ek a ab aia olari oaia aie iad e Pia or anp ata a i ala atu da ia 38 OM Wet Ss UDS capis ajos ae Pie oaia todo a e ie ate at i ee A 38 A cita ua na a ca aa te At al to i a n n it a na ket e te 38 Sy IP SHAPING FUNCION Sunat R 39 6 COaINg PIINEIDIE pr del Ciao elada a a ag la ata 42 INST UGO recenziei A A c at pala ai 42 Dialed Number Processing FloWii ii aaa azi alo ducea ao ee aaa Aa i ata i es eS 42 7 Advanced Feature APP A un 44 Sale Pole L ia 44 RIP Routing Information Protocol excite o ala late Dea n ul Sa 44 A anii eco sia colanti ai Bar oii caiet io alai a 6 kn elegie Bara daia ao tal ei pia 45 A A ia inclina aa taina iti taiat ee aia ai a 45 MACS il o e
16. 0 20 5 Unconditional Forward All incoming calls will be forwarded to the Forwarding Number automatically Busy Forward Forward the incoming call to Forwarding Number when the port is busy No Answer Forward Forward the incoming call to Forwarding Number after ring timeout expires without answer Call Hold Enable the call hold feature on the specific FXS port Call Transfer Enable the call transfer feature on the specific FXS port Call Waiting Enable the call waiting feature on the specific FXS port Three Way Calling Service ID Feature code of conference call defined on Nortel Soft Switch Calling Feature Instructions Or Call Hold Ongoing call will be put on hold after FLASH button pressed on the phone set The gateway will play a repeating music to the remote end Call Transfer Ongoing call will be put on hold after FLASH button pressed on local phone set gateway plays a repeating music to the remote end Meanwhile local user can dial out to another number after dial tone observed After the handset is back on the hook the call on hold will then be transferred to the new call regardless of the status of the new cal If wrong number is dialed for the new call just press the FLASH button to get back the call on hold In another case if the local user doesn t hang up the phone after new call sets up press FLASH button to switch between the first call and the new call Please be informed that PBX betw
17. 0 L4 L3 L2 L1 WAN P2 P1 Alarm RUN Power VoIP Gateway 4 ports gateway model 2520 Front Panel WAN LAN indicators Voice ports indicators Status indicators VolP Gateway 0 00 0 L4 L3 L2 L1 WAN P4 P3 P2 P1 Alarm RUN Power 8 ports gateway model 4840 Front Panel Voice ports indicators WAN LAN indicators Status indicators VoIP Gateway Alarm RUN Power Power Indicator Green light indicates a normal power supply Run Indicator Blinking green light indicates normal operation Alarm Indicator When the system starts up the red light will blink It also indicates the gateway s abnormal operation Voice ports indicators indicates the port is using e WAN stands for the WAN Port Indicator L1 L4 stands for the LAN Port Indicator VoIP GATEWAY SIP Operation Manual V2 6 Y When starting up the system the Alarm Run and Power indicators will light up After about 15 seconds the Alarm indicator will go off the Run indicator will blink in green and the Power indicator will stay green under operational conditions If the Alarm indicator continues to blink it means the system is currently communicating with ISP and has yet to obtain an IP address Y When the ethereal cable is connected the Link indicator will light up and if data is being transmitted over the Internet the act indicator will blink Restore to factory default IP address User s Name
18. 01 The system will repeat the current WAN Port IP address If the system does not repeat the IP address it indicates that the Gateway is not currently connected to the Internet Please check if the cable connection account number and password are correct Software Upgrades IVR provides online upgrades Once in IVR mode enter 209 and you will hear Enter Value Enter your IP address followed by ie 61 30 25 89 Then you will hear a second Enter Value Enter the Listen Port Number followed by ie 6001 For information about upgrading please ask your agent SIP Operation Manual V2 6 VOIP GATEWAY IVR Functions Table Function Code 111 101 112 102 113 103 114 104 115 105 116 106 117 107 199 099 066 118 121 124 151 141 152 142 153 143 125 126 154 144 155 145 156 146 311 301 312 302 131 132 133 211 201 212 202 213 203 214 204 Description Example WAN Port IP address Set Query WAN Port Subnet Mask Set Query WAN Port Default Gateway Set Query Current Network IP Access Set Query 1 Static IP 2 DHCP 3 PPPoE DNS IP address Set Query Phone books manager IP address Set Query Use in conjunction with function code 114 select 1 for a Static IP function Must use 116 106 117 107 in Set Query whether or not to use Public Telephone Book conjunction with each other 0 Disable 1 Enable Set Query whether or not this Gateway a
19. EWAY Select TCP IP and then click Properties Local Area Connection Properties 2 x General Connect using BY Realtek ATLS139 4 PCI Fast Ethernet Adapter Components checked are used by this connection Client for Microsoft Networks 2 File and Printer Sharing for Microsoft Networks Y NetBEUI Protocol Internet Protocol TCP IP K K K K Install Uninstall Properties Description Transmission Control Protocol lnternet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in taskbar when connected Select Use the following IP Address and enter IP address Subnet Mask and Default Gateway Please note that an IP address in the same domain cannot be reused Then enter the DNS server IP address varies in different networks consult your ISP s service for information Click the OK button and after completing the settings users can use both the VoIP and network services concurrently Internet Protocol TCP IP Properties E lx General You can get F settings assigned automatically if your network supports this capability Otherwise pou need to ask pour network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 194 766 0 59 Subnet mask 255 255 255 0 Default gateway 192
20. N line to share WAN connection factory settings IP sharing features enabled DC 1 2V Reset POWER WAN port Connect to the power Connects to broadband adapter comes with Networks such as ADSL the gateway Cable Modem or Router SIP Operation Manual V2 6 2820 Model 2 FXS and 2 FXO ports RESET FXS ports 1 2 To reset the FXO ports 3 4 gateway FXS to telephone set FXO to PSTN lines Or to restore factory settings VOIP GATEWAY LAN ports 1 4 built in Ethernet switch Connect LAN hosts here to share WAN connection IP sharing features enabled POWER WAN pori Connects to broadband Networks such as ADSL Cable Modem or Router Connects to the power adapter comes with the gateway 4540 Model 4 FXS and 4 FXO ports LAN ports 1 4 RESET built in Ethernet switch To reset the Connect LAN hosts here gateway to share WAN connection or to restore IP sharing features enabled factory gunos RESET WAN WAN port Connects to broadband Networks such as ADSL Cable Modem or Router SIMA EM L1 L2 L3 L4 P1 FXS ports 1 4 telephone connectors Connects to phone sets FXO ports 5 8 PSTN line connectors Connects to PSTN lines deveeseccocccccoucocoeecunoeocdoounoecuanauauaaanan P2 P3 P4 P5 P6 P7 P8 GND D 12V POWER Connects to the power adapter comes with the gateway VOIP GATEWAY SIP Operation Manual V2 6 2 Installation and Applicat
21. Optional server enables small businesses to build up private VoIP network SIP model e QoS support guarantees voice bandwidth in a busy network e Supports IP TOS Type Of Service e Internet gateway functions DHCP server NAT Virtual Server DMZ IP PORT MAC filtering e T 30 G III Real Time T 38 Secured T 38 Fax Relay e Feasible for Fixed IP address or dynamic IP address network PPPoE DHCP client support DDNS e Configurable Hot Line feature e Supports IP to PSTN PSTN to IP applications e Life Line support IP power failure over relay e NAT traversal STUN and UPnP optional e Pass through NAT e Call Detailed Records CDR e Web based firmware upgrade e Caller ID Delivery e Easy Configuration by IVR and Web based GUI e Greeting message e Echo Cancellation G 168 compliant e Voice Activity Detection VAD Comfort Noise Generation CNG e Dialing DTMF PULSE optional e Signaling Protocol Loop Start e Adaptive Jitter Buffer and Programmable Gain Control e Internet Gateway Functions DHCP server NAT Virtual Server DMZ IP PORT MAC filtering CALL features optional e Call hold e Call waiting e Call forward Unconditional follow me Busy forward No answer forward e Call transfer gt SIP Operation Manual V2 6 VOIP GATEWAY Hardware Description 2 ports gateway model 1510 Front Panel WAN LAN indicators Voice ports indicators Status indicators 0000
22. P ID PPTP Password FS Conficm Password li Select PPTP and enter the IP Address Subnet mask PPTP Server PPTP ID and Password Then click the Accept button at the bottom Save the settings and then restart the system The system will take about 40 seconds to restart If not familiar with the network connection please contact your local ISP Domain Name Server BigPond for Australia use only User Name BigPond Cable Password BigPond Cable Confinn Password Login Server Click BigPond Cable Enter User Name and Password Login Server is optional Then click the Accept button at the bottom DNS Settings Domain Name Server Assignment auto E Manual Domain Name Server Primacy IF ZZE Domain Name Server Secondary IP E Domain Name Server DNS While a gateway 1s accessing another gateway or computer with a hostname 1t will look up the IP address from the DNS provided by ISP The ISP whilst negotiating with PPPoE or DHCP usually assigns the DNS information In the case that the DNS 1s not assigned automatically or WAN port is assigned with a static IP address the DNS information must be assigned manually Auto Gateway learns primary amp secondary addresses from ISP s DHCP server or PPPoE server Manual Enter the primary amp secondary addresses manually Please be sure the IP addresses are correct otherwise the gateway will not be able to access hosts with 1ts hostname
23. PORTS BPORT5 l E S L W 0 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESSED OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITIES FOR THEIR APPLICATION OF THE PRODUCTS THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT IS SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS PRODUCT AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL THE PRODUCT OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING FROM THE USE OR INABILITY TO USE THIS MANUAL EVEN IF THE PRODUCT OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Operation Manual COPYRIGHT 2004 2005 All rights reserved Contenis Ts a OO YE HON ka ky PRE SERE RE RR RR SIR DFT RR SI N POE SERE SR RIP RR P
24. Pick Up It avoids calling in form FXO when FXS 1s getting DTMF 0 is disabling Group Hunting Select group hunting when there is an incoming call Gateway will automatically assign an unassigned call according to Hunting Priority If Line 2 does not want to be set as an assigned line to receive any inbound call the function can be disabled Also users can select the Up or Down key to adjust hunting priority No setting is required for the FXO interface e Grounding Compensation If the FXO can t work correctly Noisy or Echo always in the back as you are talking e Enable FAX Enable this line to detect 1s there FAX tone to transfer the Codec Wait for Caller ID before FXO Trunk pick up lw Transit in Busy Tone Limit 0 605 Ring Time Limit 10 600 s po Enable End of Digit Tone E Force Calling Thru PSTN Code mo e Wait for Caller ID before FXO Trunk pick up To detect caller ID from FXO port Transit in Busy Tone Limit The duration VoIP gateway plays a busy tone before FXO hook on To notify the caller from PSTN that this call is finished e Ring Time Limit 10 600secs The timeout to cancel a call when no one answers Enable End of Digit Tone The VoIP gateway will play a Beep Beep tone to notify the call is in progress Force Calling Thru PSTN code Dial the code to get a PSTN line for dial out For example If you would like dial 23456789 through PSTN just dial 33 23456789
25. RR ea bi 1 PrOdU COVE A A A A ceca dada 1 Product Tr CALM CS ai at a A A AA A AAA dalta teens 2 Hardware D ESCTIDUOII w Vi taiat ciao deontologic ies a 3 2 poms gateway Model SD GE 3 A porns gateway model 20203 sch tess ne oala a acc aa bi a n az Ea i bac ai aaa ba i ic a 3 8 ports gateway Model d SiO A oua ia Va aa ee ye aa ada Dada s 3 2 Installation and Applications mnc nene eee ne anna rsaenseonoaonoaanoannnnaannonnn 6 NetWork NIE a Eiee a di 6 Gateway Assigned with a Public IP Address eee 6 Gateway ina NAT NEW O Koda Ads alu e a 7 Gateway assigned with a Public IP Address and serving as an IP sharing device 8 Telephone Interface Description 4 ports models for example occcoocccnccconcncoconcnnoconcnncnnanonnonanenonnnnconnnnas 9 Example tor 2320 Yale Way usd di 9 3 Setting the Gateway through IVR oocoooncconnccconcconnccconcconnncnnnncnnnnnenaneenannnos 10 IVE IMEFACHYE VYOI CE RESPONSE mermada dana tad 10 MR FUNcCIONS TADE scz dci ard 12 IP Configuration Settings Setting IP Configuration of WAN Port eee 14 Recorded Voice File e egy 15 4 Setting a Gateway with WEB BrowsSet ccssecssseecenseeenseeeneeeenseseneeees 17 IN GAN ON SENINE Sia tc ita 18 DOSSIER 24 NAT ADD INS casi ato ari rt da 25 FSIEPRONY SUNOS ii dia A dd dis 26 A A aaa E ai 28 Cal GE SASS ee ti ti Pat an 30 Advanced ODIONS casate te emo reia e 31 Live ees 190 91 So see
26. Server i Soft Switch w Proxy Server IP Domain fvoipsipsip VOID SIP Sip Proxy Server Port 1 65535 eso 5060 Proxy Server Realm HA TTL Registration mterval 10 7200 s eso GOU SIP Domain fvoinsipsip voip sip sip Use Doran to Register he VoIP failure announcement li e Enable Support of SIP Proxy Server Soft Switch Enable the functions to inter work with Proxy Server Soft Switch gt SIP Operation Manual V2 6 VOIP GATEWAY e Proxy Server IP Domain Enter the Proxy Server IP address or URL Uniform Resource Locator You can set 3 redundant Proxy spread by semicolon EX 61 123 231 1 12 34 56 78 proxy sip sip Proxy Server Port Enter the Proxy Server listen port number The factory default value is 5060 Proxy Server Realm Enter the correct registered Proxy Server Realm name to avoid registration failure If you fail to make a call please contact your ITSP TTL Enter the desired time interval at which the gateway will report to you Proxy Server SIP Domain Use Domain to Register Enter the correct SIP domain to avoid registration failure it 18 not necessary to set with some Proxy Servers If you enable Uses Domain to Register the VoIP gateway will register to Proxy with the domain name you filed Else the VoIP gateway will register to a Proxy with the IP it resolves If you fail to make a call please contact your ITSP VoIP failure announcement If a Gateway fails to regi
27. TTL Time to Live If a Gateway system that is controlled by the Phone Books Manager does not report back within the deadline set by TTL the system will be excluded from the user s list Each Gateway should report to the Phone Books Manager once every 30 seconds Register to Phone Books Manager To register to the Phone Books Manager VolP failure announcement If a Gateway fails to register to the Phone Book Manager it will play a voice announcement when FXS is pick up e Gateway Name for Phone Book Manager The alias registered with the Phone Books Manager Phone Books Manager Login Password Enter the registered password If this system is serving as the Phone Books Manager the set password is also the password used for registering other Gateway systems Phone Books Manager IP Domain Enter the IP address for the Phone Books Manager It supports URL Uniform Resource Locator Phone Books Manager Port The protocol communication port for transmitting signals between the Phone Books Manager and other Gateway systems Please confirm whether the setting is the same as that of the Phone Books Manager VOIP GATEWAY SIP Operation Manual V2 6 4 LAN interface mode Router C Bridge Network Settings LAN LAN IP FLAN default Gateway i 92 168 98 254 subnet mask 255 255 255 0 DHCP Server Enable DHCP Server O IP Pool Starting Address i 92 168 81 IP Pool Ending Address i 392 168 8 250 Lease Time 1 9999 hours
28. al V2 6 VOIP GATEWAY Instructions Save Settings FXS Port Connected to telephones To enter IVR mode enter password after hearing the dial tone When you hear a second dial tone the system is in IVR mode enter the function code Please refer to the Advanced Settings on page 35 for these codes Example The factory default code is blank Enter P You are now in IVR setting mode enter the desired code E g if the code is 1234 then enter 1234P e FXO Port to use IVR functions dial the phone number of FXO Port using an external line You will hear the instruction enter value and then enter a PIN number The factory default code 1s blank Enter as above You are now in IVR setting mode e Once the first setting or query has been completed you will hear a dial tone Then use the same procedure to make a second query or setting To exit IVR mode simply hang up the phone Example enter P You are now in IVR mode enter 101 to query IP address gt the system responds with an IP address Dyou can continue with more settings or queries enter 111 to set IP address Denter 192516812 IP number After entering IVR mode dial 509 Save Settings Wait for about 3 seconds and after hearing a confirmation tone 1 hang up the phone Please reboot the Gateway to enable the new settings To inquire about current Gateway s WAN Port IP address After entering IVR mode dial 1
29. and Password 1 Pull off the power plug 2 Press reset do not let go of the reset button 3 Plug the plug back into the socket do not let go of the reset button 4 Let go of the reset button after 6 seconds Factory settings will be restored NOTE Do not connect FXS ports to each other Also do not connect any FXS port directly to a PSTN line or internal PBX If any of these are done your 4S may be damaged o gt Please use the power adapter comes with VoIP Gateway If using adapters other than the one comes with VoIP Gateway it may cause problems and will affect the warranty of the product 1810 Pl is a telephone port FXS and P2 is a line port FXO Before the power is connected or in the occasion of a power failure P1 will be relayed to P2 for emergency calls 2820 Pl P21s telephone ports FXS and P3 P4 are line ports FXO Before the power is connected or in the occasion of a power failure Pl will be relayed to P3 and P2 to P4 to reach PSTN 4840 Pl P4 are telephone ports FXS and P5 P8 are line ports FXO Before the power is connected or in the occasion of a power failure Pl will be relayed to P5 P2 relayed to P6 P3 relayed to P7 and P4 relayed to P8 to reach PSTN Rear Panel 1810 Model 1 FXO and 1 FXS ports RESET FXS port 1 LAN ports 1 4 To reset the FXO port 2 built in Ethernet switch gateway FXS connects to phone set Connect LAN hosts here Or to restore FXO connect to PST
30. as the Public IP address of the IP sharing If the WAN of the IP sharing device uses a dynamic IP address then it has to comply with the DDNS settings When suing NAT you must enter the URL Uniform Resource Locator that 1s registered to the DDNS server DDNS Settings The WAN of the IP Disabled Please refer to P 29 for the DDNS sharing device has a static Settings IP address The WAN of the IP Enabled enter the registered URL Uniform sharing device has a Resource Locator into the network settings gt dynamic IP address under NAT Leased line ADSL Cable modem Firewall NAT VOIP GATEWAY SIP Operation Manual V2 6 Gateway assigned with a Public IP Address and serving as an IP sharing device The gateway will have a Public IP address regardless of whether it is a static IP application DHCP using a Cable Modem or PPPoE To connect to your ADSL account which can then use the functions of built in IP sharing function to allow other PCs to be on line at the same time Gateway IP Settings Need to be set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary Disabled For settings at PC end please PC uses a static IP address ranging from refer to section IP sharing 192 168 8 1 192 168 8 253 functions Subnet Mask 255 255 255 0 Default Gateway 192 168 8 254 Phone Ou VolP gateway serving as an IP sharing device l z WAN
31. ave different compression ratios so the sound quality and occupied bandwidths are also different It is recommended to use the default G 723 1 because it occupies less bandwidth and will provide better sound quality Jitter Buffer Adjust the jitter to receive a packet If the jitter range is too wide it will delay voice transmission Silence Suppression If one side of a connection is not speaking the system will stop sending voice data package to decrease bandwidth usage Echo Canceling Prevents poor telecommunication quality caused by echo interference Packet Time Define how long the VoIP Gateway sends a RTP packet voice packet to the other side The smaller use more bandwidth the larger you get more voice delay Approximate Bandwidth Require The bandwidth required varies with codec format and packet time SIP Operation Manual V2 6 voir GATEWAY Fax Settings FAX Settings T 38 f UDP TCP Enable High Quality m Enable Secure 138 m FAX Codec 5 726 32kbps Approximate Bandwidth Require kbps jar ai FAX Frame Count Per Packet 3 9 pa FAX Jitter Buffer 60 1200105 350 FAX Tone Detection Sensitrvity ess Ci Cata C4 C S more T 38 The T 38 protocol is used for better and faster facsimile transmission When this function is enabled the following fax and voice parameter settings will be disabled so it is recommended to enable this function to gain better fax quality When t
32. c There is an easiest way to make out the first and second hardware please check Network Settings of User Interface If there is LAN Interface Mode or PPTP in Network Settings this model is the second hardware General IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following Do not use this product near water for example near a bathtub washbowl and kitchen sink or laundry tub in a wet basement or near a swimming pool Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the power cord and batteries indicated in this manual Do not dispose of batteries in a fire They may explode Check with local codes for possible special disposal instructions SAVE THESE INSTRUCTIONS Telephone line cord CAUTION To reduce the risk of fire use only No 26 AWG or larger UL Listed or CSA Certified Telecommunication Line Cord END OF THIS DOCUMENT
33. cts as the phone books manager 0 Disable 1 Enable Querying the connection to Phone books manager Restart Setting PPPoE Account Setting PPPoE Password Setting NAT IP address Uses NAT 0 Disable 1 Enable Register to Proxy Server Set Query 0 Disable 1 Use in conjunction with function code 114 select 3 for a PPPoE function Must use 123 and 124 in conjunction with each other Set Proxy Server password Uses STUN Set Query 0 Disable 1 Enable STUN IP address Set Query STUN Port Set Query Saving greeting message Set Query International Prefix code Prefix dialed before making an international call e g 002 and 005 Setting country code e g 886 Set Query Area Prefix Code Long Distance Prefix Prefix dialed before making a Code long distance call e g 0 UN UN Ya m O O 6 5 eis n T IS S 220 JAHRE O O SQ lala 3 S AE A gt Q o Iag S z 2 ala 5 ollo O T gt n B O Z 7 a O o l O O lt 0 c A 5 O iy ele PH O a O lan lt lt eg 2 for Node B area gt SIP Operation Manual V2 6 VOIP GATEWAY Function Code 215 205 216 206 217 207 109 409 509 900 209 Description Example Set Query Gateway Telephone Number Representative Number Set Query the extension number of Line 1 Restoring factory default IP address configuration A static IP address for WAN Port IP 192 168 1 2 Mask 255 255 255 0 Gateway 192 168 1 254
34. ee Bee 46 A A A e E 46 A A ecm a aa ta 46 SAO m p a CAROR E SO PRE OREI RARI RES IUR NE RP NI PO IRI PR ENI NI A PIN PR Oe O 47 Special ADPIC Sec ko nen on e oboi Aba us a bold idol da al at a au spa al a a ai 47 Dos Prevention SENOS tada d 48 NOICE a 49 gt SIP Operation Manual V2 6 VOIP GATEWAY 1 Introduction Product Overview The stand alone VoIP Gateway carries both voice and facsimile over the IP network It supports SIP industry standard call control protocol to be compatible with free registration services or VoIP service providers systems It works in two different modes UA User Agent or Server As a standard user agent it is compatible to all well known Soft Switches and SIP proxy servers While running the optional server software the gateway can be configured to establish a private VoIP network over the Internet without a 3 party SIP Proxy Server There are 3 types of gateways in the same series 2 ports 4 ports and 8 ports voice ports FXS and or FXO The gateway can be seamlessly integrated to existing network by connecting to a phone set PBX key telephone system fax machine or PSTN line With only a broadband connection such as ADSL bridge router Cable Modem or leased line router it allows you to gain access to voice and fax services over the IP in order to reduce the cost of international and long distance calls In addition the in built 4 ports Ethernet switch supports comprehensive Internet gateway fu
35. een phone sets and VoIP gateway must support FLASH features to make this function work correctly If a phone set is connecting directly to the FXS port of the gateway and not functioning to FLASH please adjust the settings in Flash Detect Time in category Advanced Options Example of a Three Way calling 1 Alex dials to Bob Bob answers that call Alex presses Flash and call to Coral Bob is on hold Coral answers that call 3 Alex dials 61 then presses Flash thus conference call is created Alex dials to Bob Bob answers that call Coral dials to Alex Call Waiting Alex presses Flash to pick the second call and talk to Coral 3 Alex dials 61 then presses Flash thus conference call is created N SIP Operation Manual V2 6 VOIP GATEWAY Advanced Options Administrator s Mame lf HA Administrators Password Confirm Fass ad n Web UI Login ID n Web UI JIYE Password n Confirm Password rr 2 Web UI auto logout 30 200 60 There are two levels to enter Web Administrator is able to change all settings Web UI only changes some settings Web UI auto log out When logging in a web page if a user does not act within the effective time range the user will be disconnected from the web page to allow others to login Dial Watt Tineout 1 608 li 0 Inter Digits Timeout 1 60s E Minium LD TIME OM Length 40 500rne E Mint L THE OFF Length 40 50018 E DTMF Detection Sensitivity
36. er dial 00 1657987456321 the system will invite 856 1657987456321 SIP Operation Manual V2 6 voir GATEWAY Caller Filter Caller Filter Allow L Deny Enable Filter IP address subnet mask oef o ee To allow or deny SIP Invite from the list The system always allows the invite that sent from the SIP Proxy 1t register to Filter IP Address Fill up with the start IP you would like to allow deny e Subnet mask Fill up with the subnet mask you would like to allow deny CDR Settings Call Detail Recording COR server IF rra Port 1024 65535 E The user can set up a CDR Server to record call detail for every phone call The present CDR provides the call detail recording in a text file and imports the text file to prepare for an analysis report if needed e Send record to CDR Server Enable call detail recording function e CDR Server IP Enter the IP address of the CDR server Port Enter the listen port of the CDR server W Send record to COR Server Language The system provides English Traditional Chinese and Simplified Chinese to display text on Web pages Meanwhile it will change the language for IVR Interactive Voice Response Language Web UI IVR Language Engish Accept Reset VoIP GATEWAY SIP Operation Manual V2 6 CPT Cadence Settings CPT parameters table is below and these parameters are for FXS playing Call Progress Tone 1 Enable Detect Setting 1 Default Tone
37. his function 1s enabled please select UDP TCP or AUTO If selecting TCP and some routers cannot use the Fax function please select UDP instead e Enable High Quality The system sends the same FAX frame twice to get high quality of FAX It requires more bandwidth Enable Secure T 38 This use to send FAX for SP series Gateways on both sides T 30 The system use T 30 as the protocol for fax transmission The parameter settings are the same as for voice transmission However enabling the fax function will consume more network resources and will affect transmission quality FAX Detect sensitivity used to adjust the sensitivity of detect a phone call whether be FAX or not Digit Map Digit Map F Alertif Auto fails 4 Enable Leading Digits Total Digit Count D disable 0 40 Interface veil ma ari ea ES el e a rf 50 sets of leading digit entries to choose voice routing interface Auto select PSTN or VoIP Alert if Auto fails If Auto is selected it will play a voice announcement before calling out It remind user that this call is through PSTN Enable Enable detection of this entry e Leading Digits The leading digits for VoIP Gateway to scan while user is dialing Total Digit Count Total number of digits that VoIP Gateway should accept 0 disables this feature Interface The interface calls should go through if above conditions satisfied VOIP GATEWAY SIP Operation Manual V2 6 4
38. hostname into the NAT IP Domain VOIP GATEWAY SIP Operation Manual V2 6 w Telephony Settings Prefix Number Rules Prefix Mumber Rules Trunk Dial Out Verify E 00 Trunk Dial Cut Replace i 30601 1 30200 Trunk Dal Cut Dery aza e Trunk Dial Out Verify Trunk Dial Out Replace The system will transfer the number for all transit out call through FXO port For example If you transit out with 01907123456 the system will trans to 190601 907123456 If you transit out with 008621123456 the system will replace it with 190200 8621123456 e Trunk Dial Out Deny The system will deny the call with the leading number filled in this column FAS Caller ID Generation Disable DIME FSE FO Caller IL Detection lw Detection Level U FSE Caller ID Type f Bellcore ETSI Anonymous Caller ID CLIR Anonymous Transit in WIO Caller ID n Trunk Incoming Prompt Voice Default Greeting C Recorded voice file Dial Tone FXS Caller ID Generation Select this option to enable the caller ID display function When enabled the caller s phone number will be displayed on your phone set when the call comes through FSK is preferred in some countries e FXO Caller ID Detection To detect the Caller ID delivered from PSTN to the FXO port While enabled the Caller ID detected on the FXO port will be send to the SIP Proxy Server on dialing out calls e Detection Level If FXO can t detect Caller ID try to adjust it until
39. ined in the first match case through the Dial D through Does this gateway the first available gateway has an FXO port to PSTN FXO port End VOIP GATEWAY SIP Operation Manual V2 6 Li 7 Advanced Feature Static Route X Static Route Rou te Route Mask Next Hop IP Interface To build static routes within an internal network These routes will not apply to the Internet Route Enter the IP of the specified network e Route Mask Enter the subnet mask to be used for the specified network Next Hop IP Enter the IP address to the specified network Inter Face Select the inter face RIP Routing Information Protocol x RIP Enable RIP E send Version la Receive Version la w Enable Authentication N Authentication Password HH Update Timer Be Timeout Timer fo Garbage Timer a To establish dynamic routes within an internal network These routes will not apply to the Internet Enable Authentication Authentication Password If the box is checked All the boxes in this RIP group should be filled in the same password SIP Operation Manual V2 6 voir GATEWAY Port filtering Port filtering enables you to control all data that can be transmitted in routers principles of filtering When the port used at the source end is within the limited scope it will be filtered without transmission Port Filtering Enable Port Filtering w Port Range TCF UDP Rema
40. ions Network Interface The network interface is divided into 3 basic modes as described below e Gateway can be assigned with a Public IP Address e Gateway can be built under the existing NAT Gateway can be assigned with a Public IP address and serves as an IP sharing router Gateway Assigned with a Public IP Address The gateway will have a Public IP address for Internet connection regardless of whether it is a static IP address DHCP using a Cable Modem or PPPoE Dialup ADSL Gateway IP Settings Need to be set up as static IP DHCP or PPPoE NAT STUN Settings Unnecessary Disabled DDNS Settings Unnecessary Disabled WAN A i oo e Bou HE ZP ff Leased line ADSL Cable modem D P i e n e e a oon om ES FA oo a Phone Phone PBX gt SIP Operation Manual V2 6 VOIP GATEWAY Gateway in a NAT network The gateway uses a virtual IP address and the IP sharing function of other systems to connect to the Internet LAN IP address of IP sharing Please avoid IP address 192 168 0 1 192 168 8 254 You may need to change the settings of IP sharing or change SIP series Gateway LAN Port IP address Gateway IP Settings Set as static IP address and assign the LAN IP address of the IP sharing to the Default Gateway NAT STUN Settings Enable If the WAN of the IP sharing device has static IP address then Please refer to P 29 for the Use NAT the NAT IP address is set
41. it can Q You have to enable Wait for Caller ID before FXO Trunk pick up to ensure Caller ID is detected correctly e FSK Caller ID Type Select FSK type In most cases Bellcore 1s preferred in North America and ETSI in Europe Anonymous Caller ID CLIR When enabled the caller s phone set will not display your number Q If you register the VoIP gateway to a Proxy you may be unable to make a call This is due to the fact that the VoIP gateway doesn t send the number for authorisation Anonymous Transit in W O Caller ID FXO won t detect caller ID and the gateway will dial out with an anonymous caller identficiation If the call needs caller ID to be identified for Proxy Proxy will reject this call without caller 1d Trunk Incoming Prompt Voice Select the greeting must use the IVR 132 function to record a voice file when FXO receives an inbound call SIP Operation Manual V2 6 voir GATEWAY a pe Hot Line Mo menemn TH Busy Out With FAs Pick Up ponn Hunting rou Compensation E e e a RR RL Enable To enable a line if some lines are not used disable them Pause Function to avoid unnecessary waiting when an incoming call is diverting to this line Hotline When the user picks up the phone Gateway automatically dials your assigned hotline number When in hotline mode other lines cannot be called e Hot Line No Enter the hot line number for an automatic dialing function e PSTN Busy Out With FXS
42. lass C1 Ca f3 Ca C 5 mor e RFC 2833 Payload Type 96 127 zi Enable Ciut af Band DTHAF 0 SIP Info Use Second CPT for VolF Call n Line Settings Gain Flash Time Polarity Reversal Dial Wait Timeout To set the waiting time for the user s first key pressing when dialing a number The user will hear a busy tone if he she does not press the first key within the effective time range Inter Digits Timeout Set the waiting time between each key pressing The inputted numbers will be dialed after the timeout e Minimum DTMF ON Length Dial on Minimum DTMF OFF Length Dial off between tones used to set dial tone when a call is being diverted to other extension DTMF Detection Sensitivity used to adjust the sensitivity of the telephone keys Enable Out of Band DTMF To send DTMF keys 0 9 follow the RFC2833 rules or via SIP Info e Payload Type Payload type of RFC2833 e Uses Second CPT for VoIP Call This function is usually applied when user select VoIP as the primary path for outgoing calls and PSTN as the backup By enabling this function the gateway will generate a different set of tones to inform user that VoIP is in service While VoIP fails and fallback to PSTN the user will hear PSTN tones instead of the second set CPT for CPT related settings please refer to Trunk Management gt CPT Settings VOIP GATEWAY SIP Operation Manual V2 6 w Line Settings Line Settings Extensio
43. n Listening Speaking Tone Enable F IN Answer Humber Type Volume Volume Volume iLasn Lime Aa Detection Listening Volume Adjust hearing volume Speaking Volume Adjust speaking volume Tone Volume Add a new option to make tone volume adjustable This setting will be applied to all tones generated by the VoIP gateway including Dial Tone Busy Tone etc Flash Time FXS To adjust the detecting period of flash signal from the phone set connected to the FXS port For example if pressing the HOLD key will disconnect a call increase the Flash Detect Time should fix this issue FXO The time frame of FXO generate a FLASH signal Enable Polarity Reversal FXS As the remote answer this call or hook on the FXS port will reverse the polarity FXO This option forces gateway to detect the reversal of polarity on FXO port as the primary signal to drop a call Some telephone switches or PBX reverse the line polarity to inform remote end to drop an ongoing call Please consult with the telephone service provider for availability of this feature PSTN Answer Detection This is used only by ITSP Voice Voie Freferred Codec Type 5 7231 63Kkbps 2 Jitter Buffer 60 1200ras Ba Silence Suppression E Echo Cancelling wi Codec GI om om Goa Packet Time ms 60 60 60 gt 60 Approximate Bandwidth Require bps F2 hae Baz 52 e Preferred Codec Type Since different voice codec h
44. nctions to accommodate other PCs or IP devices to share the same broadband stream QoS function allows voice and data traffic to flow through where voice traffic is transmitted in the highest priority With TOS bit enabled it guarantees voice packets to have first priority to pass through a TOS enabled router With the support of DDNS it makes the gateway reachable by its domain name where the ISP dynamically assigns the IP address It helps users to host a web site or mail server in a PPPoE or DHCP network By enabling the CDR function amp setting up a simple server administrators are allowed to log in and view all call records such as call duration time and date of calls and latency The gateway can be assigned with a fixed IP address or by DHCP PPPoE It adopts the G711 G 726 G 729A or G 723 1 voice compression format to save the network bandwidth while providing real time and toll quality voice In addition in the event that the power supply fails or Internet connection 1s lost the gateway can automatically divert the FXS end to the PSTN network on the FXO port so users can still use the conventional PSTN line to make calls This feature is especially useful while dialing emergency calls 1 e 911 VOIP GATEWAY SIP Operation Manual V2 6 Product Features e SIP RFC 3261 compliant e Supports 2 4 8 simultaneous FAX Voice calls port number differs between models e 4 Ethernet switch ports with IP sharing functions e
45. ng is 6001 Do not change this setting Please select I am sure of 1t and click Accept button to update the software Logout Logout To save current settings go to save settings Gateway only allows one user to login at a time so whenever a change is made please save the settings restart the system or logout to avoid the situation where other users cannot login to change settings gt SIP Operation Manual V2 6 VOIP GATEWAY 5 IP Sharing Functions All Gateway series have a built in IP sharing function The settings and instructions at a PC end are described below Current Intranet only supports static IP mode and the settings at the PC end are as follow Available IP address Range 192 168 8 1 192 168 8 253 default address of Gateway is 192 168 8 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 8 254 The above values vary with different LAN Port Settings Assume Gateway s LAN settings are IP address 192 168 3 1 Subnet Mask 255 255 255 0 Then the settings at PC end should be as follows Valid IP address range 192 168 3 2 192 168 3 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 3 1 ec b k y PPPE DC 12V Reset P1 P2 P3 P4 WAN LN LP LI La WAN Port LAN Port connected to Connected to Intranet Internet VOIP GATEWAY SIP Operation Manual V2 6 The IP settings on PC are as follows using Windows 2000 for example Open Start gt Settings gt C
46. o Ma a Leased line ADSL Cable modem PBX i LAN la Phone P y PC EA gt SIP Operation Manual V2 6 VOIP GATEWAY Telephone Interface Description 4 ports models for example Example for 2S20 gateway P1 P2 is FXS interfaces and can be directly connected to a telephone set for direct calls P3 P4 is FXO interfaces and can be connected to a PSTN to serve as a bridge between the PSTN and other VoIP telephones The system also allows a call made from a traditional telephone line to connect with a Gateway user Integrating the 2820 with PBX P1 P2 is FXS interfaces and can be connected to a PBX CO P3 P4 is FXO interfaces and can be connected to a PSTN to act as a bridge between the PSTN and other VoIP telephones The system also allows a call made from a traditional telephone line to connect with a Gateway user VOIP GATEWAY SIP Operation Manual V2 6 3 Setting the Gateway through IVR Preparation VoIP transmits voice data packet via the Internet to achieve telecommunications This means that the telecommunication quality 1s closely related to the whole network environment If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss the telecommunication quality will be poor Therefore an excellent telecommunication can only be created when Gateway 1s connected to the Internet and when network environment is stable Install the Gateway according to instruc
47. ontrol Panel Open Network and Dial up Connection le x File Edit View Favorites Tools Help Ei de Back my Qsearch Folders AHistory as E XxX aA Er Address sa Control Panel vi Go Accessibility Add Remove Add Remove Administrative Date Time Control Panel Options Hardware Programs Tools Use the settings in Control Panel to wy GT ad aL amp personalize your computer i Display Folder Options Fonts Game Internet Select an item to view its Controllers Options description E c a AR Windows Update k i gt E3 a Windows 2000 Support Keyboard Mouse skua sad hana sad Printers Regional Scannersand Scheduled Sounds and Options Cameras Tasks Multimedia EA Go vi 22 object s a My Computer Open Local Area Connection f Fie Edit View Favorites Tools Advanced Help Back DA search L4 Folders history As Xa Edy Address a Network and Dial up Connections vi lad Go ES Make New Local rea Network and Dial Connection Connection up Connections Local Area Connection Type LAN Connection Status Enabled Realtek RTL8139 A PCI Fast Ethernet Adapter Realtek RTL8139 A PCI Fast Ethernet Adapter Click Properties General r Connection Status Connected Duration 00 27 26 Speed 10 0 Mbps Activity Sent oP Received Lu Packets 2 996 2 057 i Disable SIP Operation Manual V2 6 voir GAT
48. opening a browser enter Gateway s IP address as the website address in order to enter the Web configuration screen as shown in the following diagram IE Browser used for example Enter http 192 168 1 2 The factory default WAN IP address for Gateway is 192 168 1 2 You can also enter 101 from the handset to Inquire about the current WAN Port IP address The factory default LAN Port IP address is 192 168 8 254 Open an Internet browser e Enter gateway s WAN Port IP address in the website address area If the PC 1s connected to the LAN Port enter the LAN Port IP address The default is 192 168 8 254 e The following registration screen will appear The factory default settings for Login ID and Password are set to blank e After completing and confirming the settings some of the settings will take effect immediately But network related settings would take effect after the gateway 1s restarted Please go to System Operation to save the settings before restarting the system at CL Users Macy T r Faena A EIVINS VOICE TO THE MET To avoid several people simultaneously configuring the web and causing problems to users please enter the correct Login ID and password If a user logs into the system other users from different IP addresses cannot login at the same time Please remember to logout or restart the system 1f not using the web configuration function VOIP GATEWAY SIP Operation Manual V2 6
49. rk Web surfing disabled e Enable port filtering whether to enable this function or not Port Range Set the range of port to be filtered suppose it is 80 and when use protocol is Both or TCP all computers will be unable to use the services of http port 80 will be unable to browse normal WebPages TCP UDP Choose to either filter TCP or UDP or choose to filter both Remark Remark field you can write comments by yourself IP Filtering IP Filtering 1s to limit internal users from accessing the Internet IP Filtering Enable IP Filtering wi IF TCP UDP Eemark 192 168 8123 Both Baneed User IP e IP Input the IP address that you want to filter the limited IP address will be unable to transmit the data to the Internet TCP UDP Choose to either filter TCP or UDP or choose to filter both Remark Remark filed you can write comments by yourself VOIP GATEWAY SIP Operation Manual V2 6 L MAC Filtering MAC Media Access Control address filtering is to filter the transmission of data by network card physical address MAC Filtering Enable MAC Filtering lw MAC Remark 000412345678 Banned MAC address MAC input MAC that will limit accessing Internet PC Virtual Server Enabling the users on Internet to access the WWW FTP and other services under your NAT When remote user are accessing Web or FTP servers through WAN end IP address it will be routed to the server
50. seconds for the system to restart and then enter 101 to check if the IP address is retained If the IP address 1s not repeated it indicates that Gateway has not been properly connected please check if the cable connection account or password are correct Dynamic IP DHCP Settings After entering IVR mode dial 114 After hearing Enter value dial 2 to select DHCP Saving settings press 509 Save Settings Please restart the system After the system is restarted press 101 to check if the IP address is retained If the system does not repeat the IP address it indicates Gateway has not been properly connected to the Internet Please check the cable connection ADSL PPPoE Settings Q NOTE Complete PPPoE settings should include Select PPPoE Option 3 of 114 PPPoE account 121 and PPPoE password 122 Please contact your local Internet Service Provider ISP if you have any questions Select a PPPoE After entering IVR mode dial 114 e After hearing Enter value dial 3 to select PPPoE gt SIP Operation Manual V2 6 VOIP GATEWAY PPPoE Account Settings After entering IVR mode dial 121 After hearing Enter value enter the account number followed by Example If the account is 84943122 hinet net please enter 0804090403 01 02 02 71 4849 445602 S4 45604 Please note that it is necessary to enter two digits for each character number for example enter 01 for
51. ster to the Proxy Server or the number that you dialed is not existed in Proxy Server it will play a voice announcement when FXS is pick up FXS Representative number registers to Proxy Line Type Humber Regio E vi lu ID Account Password Gateway and SIP Piston unhe 10328536 lw 123 123 Assuming that your registered ID and password are individual the settings as above FXS Representative Number To register all FXS ports as a hunting group Each line registers to Proxy independently Lie Type Number Regie D na Van IL Account Peson Invite with ID Account VoIP Gateway can invite to a VoIP Trunk Gateway w o register to a Proxy Please contact your ITSP As there are various Proxy Server providers our company has designed the Gateway to be compatible with them and according to RFC standards If any registration problem occurs please consult your Proxy Server provider Q NOTE When you register with a Proxy Server dialing principles may vary with different Proxy Servers Please consult your Proxy Server Provider VOIP GATEWAY SIP Operation Manual V2 6 w Calling Features Calling Features Unconditional Busy Mo Answer Call Call Call Three Way Calling n type Forward Ea Forward A sane E KE Service ID FES Representative he MA 2252 MEA HA CHJAJ Humber Samo O Fonrand after 10 2253 ka wi w lv 396588 safzo g M Forvard Line 2 FES m m after 10 2254 ha wi w lv 336638 6
52. tion quality the larger the value you set the higher priority you will get LAN QoS LAN QoS Enable LAN QoS m Pong Priority FbbwContel Incoming Rate Limit Outgoing Rate Limit LAN Fort 1 Low m Ful Ful LAN Port 2 Low m Ful Ful LAN Port 3 Low O Ful Ful LAN Port 4 Low m Ful Ful Priority Set the priority of physic LAN port e Flow Control Enable or Disable Flow control Incoming Rate Limit Set the incoming rate limit of a specific LAN port Outgoing Rate Limit Set the outgoing rate limit of a specific LAN port gt SIP Operation Manual V2 6 VOIP GATEWAY NAT DDNS NAT Traversal NAT Traversal HAT Public IP HAT IP Dornamn hostname ddnsserve com STUN Server IP Domam STUH Server Porti 1034 65535 34 Enable UPnP Control Point E If a Gateway is set up under an IP sharing setting you can select either the NAT or STUN protocol e NAT Public IP The IP address used by the gateway should be a virtual address Further more users must set the Virtual Server Mapping in the NAT Server A virtual server is defined as a Service Port and all requests to this port will be redirected to this specified the server IP address Enable STUN Client The default port 1s listed below Listen Port UDP 5060 RTP Starting Port UDP 9000 9015 Listen Port used for telephone communication Http Port TCP 80
53. tions Connect the power supply telephone set telephone cable and network cable properly as described in Chapter 2 If a static IP is used confirm the desired IP settings of the WAN Port IP address Subnet Mask and Default gateway Please contact your local Internet Service Provider ISP if you have any questions e If using dialup ADSL PPPoE for network connection confirm the dialup account number and password If users wish to build Gateway under the NAT Gateway WAN Port IP address and LAN Port should not use the same range This is to avoid phone failures Basic Settings of a Gateway IP Settings Comnecting Gateway to the Internet Gateway and SIP Prefix Humber 5368 Telephone Number of Gateway Phone Number representative number e Using Phone Book or Phone books manager Gateway Please refer to Section 6 for Basic Dialing Method Gateway provides two setting modes 1 Telephone IVR Setting Mode 2 Browser Setting Mode The IVR provides basic query and setting functions while the browser provides a full setting function IVR Interactive Voice Response 9 Gateway provides convenient IVR functions Users only need to pick up a handset and enter the function code for the query and setting without using a PC NOTE After finishing the settings make sure the new settings are saved This is so that the new settings will take effect after the system is restarted gt SIP Operation Manu
54. uto Manual Domain Name server Primari IF Domain Name server secondany IP e Domain Name Server Assignment The DNS information to be assigned to DHCP clients Auto Assigns the same DNS information of WAN port to the DHCP clients Manual Manually assigns the DNS information for DHCP clients Port af Web Access from WAN O 65535 po Port of Web Access from WAN Http port for WAN To make this setting the LAN Port must be used Settings cannot be made using the WAN Port Always use port 80 when connecting to LAN port VOIP GATEWAY SIP Operation Manual V2 6 QoS Settings WAN QoS WAN QoS Downstream Bandwidth Full Qo5 Upstream Bandwidth Full ToS DiffServ Settings Signaling Precedence 3 Flash ToS IP Precedence f voice Data Precedence 5 CRITIC ECP Signaling Value 26 Assured Forwarding Class 3 Low Drop Precedence AF31 Diffserv DSCP C voice Data Value 46 Expedited Forwarding EF x QoS Quality of Service Sets an external bandwidth to ensure sound quality during transmission When this function is enabled the voice packet has the highest priority to ensure telecommunication quality while less bandwidth 1s assigned for data transmission Some models of the VoIP Gateway without this function can adjust the bandwidth automatically e ToS DiffServ Type of Service DSCP The voice packet has the highest priority to ensure telecommunica
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