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1. If you ever encounter anything abusive inappropriate or illegal online there are some useful contacts to keep close at hand to the police and other authorities bbfc Age Ratings You Trust British Board of Film Classification BBFC The BBFC works with filmmakers mobile operators and on demand digital service providers to ensure that children only view or access age appropriate content If you have seen something on a platform service or other provider that carries a BBFC age rating and you have feedback about the age rating you can call email or write to the BBFC For more information go to bbfc co uk The National Crime Agency s CEOP Command The National Crime Agency s CEOP Command helps young people who are being sexually abused or who are worried that someone they ve met online is trying to abuse them This might be someone who is Chatting about sex online Asking them to meet up face to face e Asking them to do sexual things on webcam e Asking for sexual pictures e Making them feel worried anxious or unsafe If this is happening to your child or youre worried that it might be report it to CEOP at ceop police uk Internet Watch Foundation IWF If you come across any child sexual abuse content child pornography or criminally obscene adult content on the web report it to the IWF by clicking Report Criminal Content on their website Your report could help trace a vi
2. By posting it online you have made it easier for people to infringe your rights by copying your content but you haven t given up those rights But that s not the whole story When you sign up for sites such as Facebook or Twitter you grant the company a non exclusive transferable sub licensable royalty free worldwide license to use any of your photos words or videos This means they can use copy reproduce process adapt modify publish transmit display and distribute your content in any way without notifying crediting or paying you For example a photo you post on Twitter remains your intellectual property but you give Twitter the authority to do just about anything with the image This caused a brouhaha with Instagram last year when the company amended its terms so that it owned the right 6 LOMSeTMeMmPeiS PROTOS IN advertising campaigns Jim Killock Executive Director of the Open Rights Group a campaign group for users rights online says many of these terms are confusing People haven t really understood what they ve entered into Often companies will over egg what they need and it s a land grab for users rights and content Is it worth it Social network users Can express their thoughts and feelings online and keep in touch with friends and family near and far They can showcase work and give ideas a global audience that once seemed impossible to achieve And they can also
3. Digital arenting Issue 3 Why you should think twice before sending a risky selfie Setting up controls for smartphones search engines and social media Young mavericks taking cyberspace by storm a i Advice on online bullying stranger danger _ in app purchases and more Staying safe and still TN 77 having fun in a brave WUNA Jitigeeeed Wi Cheer Tt Loe Contents About Digital Parenting Vodafone is committed to giving parents the Knowledge and support they need to help them and their families get the most out of digital technology and deal with any challenges that might bring Digital Parenting began life as a website launched in 2009 The following year we published the first Digital Parenting magazine and since then more than one million families across the UK have received copies for free In this latest issue you ll find step by step guides to help improve your family s online security These will help you set up parental controls on everything from Twitter to your child s Android phone We ve also brought together industry experts psychologists and parents to offer their advice on how to keep your children safe online as well as the latest news and digital trends Published by Vodafone UK Editor Stuart Knott Commissioning Editor Alison Warner Parenting Adviser Vicki Shotbolt Vodafone Editor Libby Pritchard Vodafone Marketing Communications Manager Lee Marsh Ar
4. in a chatroom or ina multiplayer game but often they will try to lure the young person somewhere more private If they do manage to get a sexualised image froma child they will use it to blackmail the child into further sexual acts or even self harm captured on webcam And if the child won t co operate Then they threaten to send the original image to the child s friends and family Research by EU Kids Online shows that just under a third of children in the UK have had contact online with people they hadn t met before CEOP is also getting around 1 600 reports a month as extortion is becoming more common This doesn t mean that the internet is inherently dangerous for your children but it does mean that you ought to take the situation seriously You may not have the technical Know how to stop such people in their tracks but you can arm your children with the necessary Skills for sniffing out suspect behaviour Agree the limits Removing all digital devices is not an option For teens and tweens phones and computers signal independence and most importantly keep them in contact with friends Taking them away is likely to backfire Jonathan Baggaley Head of Education at CEOP advises that parents seek to guide their children Young people need to understand that there are some areas such as sex that are not safe to talk about online They need to Know what is appropriate and what is not Parents ne
5. Stay safe with the Vodafone Guardian app and getting to grips with ISP filters 06 Who owns your social media posts how YouTube is cleaning up user comments and Facebook s decision to let tweens go public 08 Top apps for four to eight year olds plus why trusting your kids when they re online is better than tracking them 10 Smart devices are bringing UK families together how tech can enhance a child s learning and a guide to creating your own family IT policy E Features 12 No tech atthe table and other digital boundaries 16 Selfies and the risks of sending a revealing self portrait 19 Instant Messaging the red face test and other useful advice 20 How blockbuster games like Minecraft are enriching kids lives 22 Vodafone and Moshi Monsters team up to promote online safety 23 Who to talk to about nasty things you stumble across while surfing 24 How our kids are growing up online 26 Seven tech savvy youngsters who ve taken the online world by storm 28 Why posting fun stuff about your kids could come back to haunt you 29 Cyberbullying what you need to Know and why youre never alone 32 he dangers of dodgy downloads 33 When to prescribe a digital detox 34 Understanding stranger danger 36 Why the OFT is cracking down on in app purchases How to 37 Set up parental controls on iOS Android BlackBerry and Windows Phone devices 41 Manage your teen s m
6. Act 1978 Teen sexting is a very rational act with very irrational consequences says Danah Boyd It can be hard to broach the topic of sex and sexting with your teenager But it is worth pointing out that sending an intimate picture of your body is not the only way to express affection However it s not just those in steady relationships that send explicit photos There are lots of reasons why young people might send one says Claire Lilley at the NSPCC gt Experts no longer label content inappropriate and encourage parents to If the worst does happen committing an offence different Young people worry more about their friendships today than any future implications such as job opportunities online vulnerability Cyberbullying for example is often a continuation of bullying in the classroom so making a bullied child close their social network accounts is unlikely to resolve the problem consider what is stage appropriate Be realistic and avoid shame or being dismissive of any sexual content outright For example a common phrase is porn isn t real sex it s just fantasy when in fact online porn is real and sex can involve fantasy its important to know what to do and who to turn to for Support There are a number of charities and government organisations to help parents and young people who have fallen victim to abuse or exploitation online or through mobile
7. Settings then select Family 2 Select the account you want to manage then click Online Safety 3 Choose Change Settings to customise the features your child can use This includes friend requests video communications and web browsing i Pa Fai va Pa Wil Choose an age rating 1 From the Wii menu screen go to Wii Options then Wii Settings 2 Click the blue arrow on the right to access Wii System Settings 2 3 Select Parental Controls then Yes to activate 4 You ll need to set a four digit PIN and a security question Follow the prompts and click OK 5 Go to Game Settings and PIN and choose Highest Game Setting Allowed 6 Use the up and down arrows to the right of the screen to choose which age rating you want for your Wii without needing a PIN 7 Select OK then Confirm to save your settings Your Wii will now only play games of the rating you have set and anything higher will require the PIN PlayStation 3 Restrict game content 1 Go to Settings then scroll to Security Settings 2 The default password is 0000 but you can change this under the Change Password option by following the on screen instructions 3 Select Parental Controls enter your password 4 You can now choose the game content you re comfortable letting your family access The lower the number the stricter the settings 2 Ear
8. TalkTalk Includes Kids Safe Virus Alerts and Homework Time talktalk co uk security faq Sky Broadband Shield Choose which websites can be seen in your home and block the unwelcome ones tinyurl com SkyBBShield BT Parental Controls Apply to any device connected to BT Home Hub tinyurl com BTcontrols Virgin Media Switched On Families An interactive guide to help you make the right choices about your family s web use keepup virginmedia com switchedonfamilies In brief 5 9 million tablet savvy children One in four children under eight years old owns a tablet according to a uSwitch survey What s more 11 of two year olds are able to navigate their way around menus and apps For more stats on how kids are growing up online see page 24 ia yere tO eA coding in school Computer coding will be taught in schools as part of the national curriculum from September 2014 Children will be taught how to code and create programs while the UK government is providing a 500 000 training budget for teachers to get up to speed Mike Warriner UK Engineering Director at Google says The UK has a proud computing history but with more and more industries wanting computer scientists coding has never been in more demand It s great that teachers will be trained to teach children from a young age and hopefully inspire the next generation of programmers Read the success stories of seven digital entrepreneurs on pa
9. Tips to help those affected by bullying stand up for each other anti bullyingalliance org uk is a coalition of organisations and individuals that works together to stop bullying It supports a network of schools and colleges and coordinates Anti Bullying Week Vodafone Guardian can help with bullying as it lets you reject messages from particular numbers see page 4 for details Young people who have never bullied anyone in real life could be drawn into cyberbullying because they think they are anonymous They may do or say things they wouldn t dream of doing face to face because they re hiding behind a screen They might succumb to peer pressure and pass on a bullying email or join in a conversation on a social media site without thinking of the consequences And like all bullies cyberbullies rely on others to endorse their behaviour join in or simply not challenge them Cyberbullying can also be aimed at adults they want to ridicule or upset for example teachers 1 Talk to them openly about what they are doing and why it is unacceptable 2 Listen to what they say they may genuinely not understand the effect they are having on someone else or that what they are doing is bullying 3 Try to find out why they started bullying someone in the first place They may be trying to impress a new group of friends or may themselves be the victim of bullying 4 Be proactive
10. an independent games company run by kids The company has created four games to date including the successful Alien Ball vs Humans for iPhone and Android He recently launched a campaign called Make Coding Cool to promote coding for kids and has his sights on launching The Kids in Technology Awards in 2014 I think of starting young as ahead start says Casey In ten years I ll be 24 and I ll already have 11 years of experience working in this industry Digital entrepreneurs Jack amp Finn Harries 20 Whoare they Jackson founded YouTube channel JacksGap Together the twins run Digital Native Studios Ltd Claim to fame JacksGap is the 144th biggest YouTube channel in the world It s been viewed 50 million times Words of wisdom The secret is our honesty It s real We re not putting up the wall that TV and film have We re just saying Hey look connect with us That s the charm of it Jack Harries created his YouTube channel JacksGap in 2011 as a way of documenting his gap year travels for his family and friends The idea that he could connect with people wherever he was in the world was so appealing that he was keen to give it a go Not that he believed anyone would watch and for four months nobody did All that changed with a guest appearance from his identical twin Finn When Jack s mainly female fan base found out there was another brother just like him subscribers went from zer
11. and talk to their teacher if necessary assure the school you are working with them to prevent it from happening again 5 If someone accuses your child of cyberbullying listen to their concerns Your first reaction may be to defend your child but you must remain calm promise to speak to your child and get back to them straight away 6 If they have been bullying someone accept that your child can make mistakes take action and find a way to move on Ignoring the problem will mean your child is likely to bully again 7 Implement consequences by limiting internet time or taking their device away Explain what you expect of them in order to regain your trust and the use of their device Y9O SIALINYS 0 0Ud better safe than sorry Net wise teens can access the latest tune or film at the click of a button But that free content can bring unwelcome added extras getsafeonline org erhaps in 40 years this generation of children digital natives from the year dot will instinctively teach their kids how to stay safe online Today though parents can feel intimidated by the complex fast moving digital world All too often a nasty new virus will spread like wildfire across the internet another peer to peer P2P file sharing network will pop up ora fraudulent phishing scam will dupe the unsuspecting into giving away their valuable personal details And burying your head in the sand
12. made from the phone on internet content accessed on a mobile device protecting children by limiting adult content to adults only The Chair of the Mobile Broadband Group Hamish MacLeod commented With customers increasingly consuming content via mobile networks we feel that the BBFC s unparalleled expertise will be best suited to provide us with the independent framework and guidance for the future Since 2012 games sold in the UK have been regulated under the Pan European Game Information PEGI scheme instead of being Cari caiea yy ne EEE Were are S 7 12 16 and 18 ratings on games as well as diagrams on packaging to depict the content featured For more information about BBFC guidelines go to bbfc co uk To find out more about age certificates for games go to pegi info Enable Customise Message Helper the settings Activate this and the You can control the app will show an I Do settings for making Not Accept This button and receiving calls next to incoming text messages and messages Pressing phone features such that button will make as Wi Fi the camera the message vanish and web browser from your child s inbox ISP filters for adult content censorship or common sense Comment John Carr Member of the Executive Child Internet Safety ots of parents see the value of internet i filters as a means of helping to protect their children from age inappropriate content However many
13. monitoring and restrictions come in When Kaliyl is old enough to have a Facebook page I ll let him Know that l ll be monitoring his account at least until he starts Knowing how to use it We want to make sure our youngest children get the right experiences Kaliyl The idea of my mum monitoring what lm doing is quite spooky can understand if 7 there was a problem though like people saying rude things to me Anita We don t look back and think we should have done anything differently But what we ll do when Zach and Alexander are Salvarni s age we honestly don t Know When Salvarni was Kaliyl s age none of these things existed In another 10 years the internet will be a different place entirely We ll just roll with it so we re able to support the boys whatever crops up L Anita We work behind the scenes to ensure our children are confident so that bullying is not an issue for them either on or offline We understand the techno world but also maintain a traditional family situation where we try to talk about these subjects together as regularly as possible For more advice on bullying turn to our feature on page 29 Anita Don t be scared to try everything out Ask somebody or talk to your children If don t know what something is Google it There are so many blogs and websites out there that can help you understand what to do When first heard about Instagram had no idea what it was so
14. or a time when all phones could do was make calls And while for most activities such as school socialising and family meals ensure they spend time offline in extreme cases children denied online access can display behaviour similar to a gambling addict who can t place a bet Child psychiatrist Dr Richard Graham founder of the UK s first dedicated Technology Addiction Service for Young People at Capio Nightingale Hospital has first hand experience of the effect that excessive use of digital technology can have on families For children displaying addictive traits having internet access takes over to such a degree that even essential needs such as eating or sleeping are replaced by their desire to be online There are a couple of cases that have been involved in where parents tried to restrict their teenagers access to devices and were met with such desperate and violent reactions that the police had to be called says Dr Graham And it s not just game obsessed teens that he s treated His youngest patient so far is a girl of four who was so obsessed with playing on her parents iPad for three to four hour stretches that they needed advice on how to manage her behaviour As Dr Graham acknowledges Younger and younger children are more engaged with technology and the internet We need to be mindful of that and set boundaries from the beginning of life really So how can you tell if your child
15. share content with friends and those in their Friends only and will need to manually change the immediate network But under the new system _ setting in order to share their posts with the public they can choose to share posts with anyone just Find out howto review your child s like users over 18 The decisionhas come under Facebook privacy settings on page 44 4904S S0 0Ud Need to know 10 apps for ages four to eight Spying on your kids online activity is not the answer f Toca Builders 1 99 Aet N Stimulate your little one s brain cells A wonderful creative sandbox Ee ala m uardian columnis l i i and co author of and funny bones with these apps all Caa i a ee T rom coloured blocks helped by six Apps Playground s 700 available for iOS and Android and read Patan Fo nen ae It s Typewriters Myths and Realities of Social Media at Work Best iPad AppstorKids about in app purchases on page 36 the free form nature of it that really Dipdap 1 99 Based on the IV cartoon this artistic app gives children drawing missions to help the Dipdap character progress Whereas some drawing apps Start with a blank screen and expect kids to fill it this gives them a focus for their scribblings a Zoo Animals Touch Look Listen 1 49 Pop up books are fun in the real world but the idea has also translated to apps This book app for pre schoolers focuses on wildlife with frien
16. te ee ete MR h ah h e Ai be h E EHT pii 4 Timeline and Tagging will help you to check out Facebook s Parents Centre PP ile aiaa nea Pop Crip he PLP p Cp control the photos and posts your teen is at facebook com safety Bae Fon bigip ee minli ip ene py ee ee tagged in You can manage who can post 44 45 Report to Service providers Google Google SafeSearch _ Set to Moderate Filtering this screens sites that a contain sexually explicit content and removes them from your search results To filter explicit text change your settings to Strict Filtering If inappropriate sites still appear you can report it to Google at google com webmasters tools safesearch _ For more information go to google com goodtoknow familysafety Facebook You can report offensive content by using the Report button To flag a photo or video click the gearicon at the top right of the page and select uS Report This Photo Facebook will review the content and take appropriate action For more information go to facebook com safety al Tube _ YouTube To report a video on YouTube as inappropriate click the Flag button beneath it YouTube then reviews the report and removes videos that violate its Terms of Use Users who continue to break these rules will have their accounts penalised or closed For more information go to youtube com yt policyandsafety online concerns
17. teen s mobile spend Getting to grips with premium rate services The Parents Zone on YouTube 11 December 2013 tinyurl com premiumrateservices Acknowledgements Vodafone would like to thank everyone who helped to make this magazine possible e The expert contributors e The children and parents who were interviewed or featured e Various departments within Vodafone including Brand Legal and Corporate Communications e The brands and organisations that helped us to develop the articles including BeatBullying British Board of Film Classification BBFC ChildLine Childnet Get Safe Online Internet Watch Foundation IWF National Crime Agency s Child Exploitation and Online Protection CEOP Command National Society for the Prevention of Cruelty to Children NSPCC Sony Playstation Entertainment Europe SPEE UK Council on Child Internet Safety Special thanks go to The Parent Zone for their invaluable contribution to Digital Parenting Vodafone 2014 2016 Vodafone and the Vodafone logo are trade marks of the Vodafone Group All rights reserved BlackBerry and related names are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited Microsoft MSN Windows Windows Live and Xbox are either registered trademarks or trademarks of Microsoft Corporation in the United States and or o
18. to google co uk and type a Keyword in to the search box Click Search and the gear icon will appear on the top right hand corner of the page Click on the gear icon then on Search Settings from the drop down menu Remember 1 Google SafeSearch activates strict filtering However if some adult content sites or explicit pictures slip through the net then you can report it to Google at google com webmasters tools safesearch 2 To lock SafeSearch you need a Google account If you don t lock your settings they will stay in place but can be changed by anyone using the computer 3 If you use more than one browser you will need to set Google SafeSearch on each one Likewise if you have different user profiles for everyone who uses your family computer yov ll need to set up SafeSearch for each of them 2 On the Search Settings page tick the Filter explicit results box then click Save at the bottom of the page If you have a Google account you can lock SafeSearch on your family s computer so that no one except you can change Ene cinas Odone kOn Ock o aeoea 3 When SafeSearch is locked in Dia esyOUIisee dicen or col liicd balls at the top right hand corner of all search pages If you can t see Tei oaicocae mis MOL lOchea For more information on Google s family safety policies and features go to google com goodtoknow familysafety SM MA RAMA SMMAAAAYMAAAQAA Y ff
19. 014 tinyurl com under8sandtablets UK parents want more invested in school IT Samsung Digital Skills Gap survey 22 January 2014 tinyurl com DigitalSkillsGap Spying on your kids online activity is not the answer BBC Learning poll tinyurl com spyingonyourkids What Kids are Reading Renaissance Learning University of Dundee 6 March 2013 tinyurl com WhatKidsRead Q amp A No tech at the table Zero to eight Young children and their internet use EU Kids Online August 2013 tinyurl com childreninternetuse CHILDWISE Monitor Trends Report 2012 13 CHILDWISE 11 July 2013 tinyurl com CHILDWISEtrends Picture this Sexting a new teen cyber bullying epidemic the Telegraph 12 April 2012 tinyurl com sextingandbullying Teen Sexting and Its Impact on the Tech Industry Danah Boyd 13 June 2011 tinyurl com sextingandtech ChildLine tackling sexting with Internet Watch Foundation tinyurl com childlineand IWF That s GR8 M8 The Morning App Ritual Which Mobile Apps do Teens amp Students start their day with mobileYouth August 2013 gumroad com l TeensStudentsApps The power of play Gaming Britain A Nation United by Digital Play Internet Advertising Bureau UK and Kantar Media September 2011 tinyurl com IABgamingBritain A Literature Review of Gaming in Education Pearson June 2012 tinyurl com gamingandeducation Do televi
20. K Tulisa Contostavlos Selfies five conversation starters Explain that if a teen has an indecent image of another minor they are worry about is vastly What parents and children Its important to understand the link between off and and its Impact on the Tech Industry It s not a rare practice but it s not typically a visible one Also the vast majority of sexting actually takes place between two people who are in a relationship And while there are numerous stories of how a jaded lover turned malicious the vast majority of relationships do not end that bitterly But there are exceptions Before her fame as an X Factor judge Tulisa Contostavlos and her then beau MC Ultra made an intimate video Several years later when Tulisa was enjoying weekly fame on a prime time TV show her ex boyfriend released it on YouTube When you share an intimate moment with someone you love and trust you never imagine for one minute that footage may at any point be shared with the rest of the UK the singer stated in her YouTube apology to fans She later brought charges against MC Ultra for alleged breach of privacy and confidentiality The lesson is clear never share a naked photo Not least because for under 18s too there is the possibility of an even more punishing outcome Any image s they have sent may constitute an indecent image of a child an offence which can be prosecuted under the Protection of Children
21. Once they get to the _ Keep Your Life in Sync page select Create One to set up a Microsoft account You will also need an _ account to monitor their settings Allow app and game downloads 1 Set up My Family a feature that lets you turn on app and game downloads for your child s phone You can also set the game ratings they can access 2 Go to the Windows Phone website and hover over the Explore option From the dropdown that appears access My Family and sign in using your Microsoft account 3 On the My Family page click Get Started If you ve used My Family before you may not see this option in which case select Add a Kid 4 To add your child hit Go When prompted enter their Microsoft account email address and password 5 On the My Family homepage click Fixit mext tothe child s mame and follow the steps Accept the Windows Phone Store terms of use and your child will be able to download apps 6 To let your child download Xbox games go to Xbox com Sign in on their account and follow the instructions to accept the Xbox Terms of Use If you ve already done this via an Xbox console you won t need to repeat it See aed ie kik ee E E n Change app download settings 1 On the My Family homepage click Change Settings next to your child s name 2 From here you can block your child from downloading apps and game
22. S or MOS Means Parents over shoulder or Mum over shoulder Similarly CD9 means code nine which implies parents are around or KPC which stands for keep parents clueless IRL Stands for in real life worrying if your child is using it in the context of meeting someone they have met online i e MIRL meet in real life or LMIRL Clet s meet in real Life ADR Short for address Be careful and check your child isn t sharing personal details online PRON A deliberate misspelling of porn to try and get round a web search being detected by automatic filtering systems Resources Teen trends change fast If an acronym has you foxed try netlingo com EXCLUSIVE lis li m De ee Mi Lee fe eee E e niea U Coie bea ba T ja pie Wie T YouTube and Google take steps to clean up user comments YouTube has partnered with The changes mean that only video uploaders and channel Google in a bid to improve users with a Google account owners review comments the commenting system can comment and a post s before they are posted blacklist on its website Previously relevance is determined by the words and whitelist certain commenting allowed users to number of up votes it receives Commentators so that their share their views and opinions as well as the commentator s posts will always be approved on p
23. These instructions are for BlackBerry smartphones running the BlackBerry 10 operating system or later Remember BlackBerry parental controls are also available for BlackBerry OS 7 1 To upgrade your software visit uk blackberry com services blackberry7 If your child s BlackBerry smartphone doesn t have parental controls built in to the Settings menu download the app on BlackBerry World at appworld blackberry com Piane Cah bira dinbi H Tent rete Peo Gene t a Cora reed ieee Fert m 6 steps to enable Parental Controls 1 On the homescreen click Settings 2 Next select Security and Privacy 3 Click Parental Controls and then turn the app to On 4 Next follow the prompt to set up your parental controls password f mra dea i r a Premrn PAE mI DAF h E DnH Fri Fn E Fpp pee s I T on oe m iporeieliy LEL A EL 5 You can now select from a series of options to allow or limit the use of services such as Phone Calls and Text Messages Camera and Video or the BlackBerry World store Your options will be saved automatically 6 You can change the Parental Controls settings by taking steps one to three and entering your password J Dhe ej Farley Agee a p ee oes bF in Biki ae rrii Fem ee el r T Pape au Cer ire 59 pa Android Control the type of apps downloaded to the phone 1 First click on Google s Play Store app to laun
24. ange to meet someone offline that you only know through IM conversations 6 Learn how to save copies of your IM conversations 7 Don t send mean IM messages or incite others to either 19 l vee an by o s at a B ee The power of play From problem solving to conflict resolution video games are a great way for kids to develop core skills nce the preserve of testosterone fuelled O teenage boys obsessed with shooting everything that moved on their computer monitors video games now have universal appeal Driven by the popularity of consoles and mobile devices everyone from toddlers and teens to parents and grandparents are spending sizeable chunks of time exploring virtual worlds Witchcraft and Wizardry And played in moderation it seems they re not Teachers Santeri Koivisto and Joel Levin bad for us either A decade long study of 11 000 UK recognised how the game could be modified for children recently published in the British Medical deployment in schools and set up MinecraftEdu Journal found that playing video games from as to make it a reality Koivisto believes the model young as five years old doesn t lead to behavioural for educational games is broken and that the best attention or emotional problems later in Life approach is simply to engage kids better In fact research suggests that video games Games create interest and interest creates can be a force for good improving kids spatial engagement
25. ave to make is which type of contract to choose Pay monthly or Pay as you go Pay monthly customers must be over 18 so if that s the route you prefer you ll have to set up the contract on your child s behalf and you ll be liable for any charges Choose a tariff that reflects their usage so you re not paying more than you need to or over the odds for usage above monthly allowances And go through monthly bills with your child so they understand where the money is being spent A Pay as you go plan where calls and texts are paid for in advance will allow children greater control over their mobile spending Top ups or credit could be given instead of pocket money and can be purchased easily via the mobile provider or while out and about Mobile payments It s easy to buy products or services from a mobile device Teach your kids to think before they buy Look out for the Payforit trust mark companies signed up for this will clearly explain any charges and send you a receipt via text message Setting a password for purchasing and downloading apps will encourage older children to think before they click You may want to go even further and disable mobile payments completely your network provider can help you with this If that seems extreme some companies set limits per transaction or month to prevent overspending Alternatively you can request that receipts for apps are emailed to you so you
26. can monitor purchases Premium services It s not just mobile payments that can rack up charges premium rate numbers apps games and content could carry charges that fall outside your price plan Premium rate numbers generally begin with 09 118 0871 0872 or 0873 But even calls to 0845 0844 or 0800 numbers can cost more from a mobile To check costs use the PhonepayPlus Number Checker at phonepayplus org uk Children can also be tempted to pay extra for items such as food treasure or weapons in a game especially when the charges seem low and they downloaded the original app or game for free If a child is using your credit card or Pay monthly mobile account the only limit that applies is your own credit limit Be sure to set a password to avoid nasty bill shocks See page 36 for more advice on in app purchasing Travel and data roaming charges Trips abroad can mean eye watering charges when you return unless you manage your mobile use carefully Though new EU regulations will limit data roaming charges from July 2014 it will still cost more to use your mobile abroad and calls texts and data use won t be covered by your normal price plan The easiest way to prevent charges from sky rocketing is to switch off data roaming in your settings before you travel If you want to go further you could switch off all mobile data Make sure children understand the charges and that they ll incur costs
27. can be a good indicator of how much freedom you can trust them with online 4 Remember what it s like to be a teenager It s important that they know you trust them enough to give them some privacy and to let them make their own decisions Don t watch over their shoulder every time they use the computer But there is a more moderate solution Katie Lee founder of social media agency Miramus advocates boundaries for younger children such as agreeing that they won t delete their browsing history and Endless Alphabet from free A quirky spelling game that uses a troupe of noisy monsters to teach children more than 50 interesting words The spelling aspect makes it educational but its playful nature means it never feels dull Includes in app purchasing Hakitzu Elite Robot Hackers Free An inventive app that teaches children the basics of computer programming by building and battling with giant robots For slightly older kids it s a novel way to start them coding for fun Includes in app purchasing FriendStrip Kids free Lets children feature in their own comic strips with speech bubbles and suggested poses provided They take photos to fill the frames then star in more than 80 stories which can be shared Includes in app purchasing that certain sites are off limits until they turn 16 However she also points out that As they grow older it s really not OK to snoop on them You wouldn t hide i
28. cess these channels 24 7 the victim can often feel there is no escape Cyberbullying increases isolation and impacts on mental health more than other forms of bullying explains Luke Roberts National Co ordinator of the UK s Anti Bullying Alliance Read any anti bullying website and it lists the same potential effects including depression destroyed confidence isolation self harming and areduced sense of security According to psychologist and author Dr Terri Apter Some children are able to ignore online bullying but most take it very personally and are haunted by these anonymous and vicious expressions of ridicule and disdain Not Knowing the source they may feel distrustful of anyone who might be or is colluding with the bully and hence they withdraw from a wide circle of friends The combination of anonymity with direct communication is highly unsettling Amy Louise Paul knows these feelings well After a disagreement with a school friend the then 13 year old faced a tirade of online hatred Her tormentors set up a Facebook group called We Hate Amy Louise For all those people who hoped she was dead already didn t believe it at first Then when realised it was true was shocked Amy Louise says didn t want to talk to anyone cut myself off from my family 1 d loved school but started to dread going But then it followed me home I d be worried someone would say something whi
29. ch it It s pre installed on all Android phones 2 Inthe top right hand corner of the Sele Nee ale mnjeesinallblocks sitting on top of each other Click on them to reveal a drop down menu then choose Settings 3 Now under the User Controls menu you ll find an option for Content Filtering This lets you choose a maturity level for the apps youll be able to download They re rated for Everyone Low Maturity Medium Maturity High Maturity or Show All Apps Once you ve made your choice only apps you ve deemed appropriate can be downloaded to the phone tf Set a password for app purchases Android s default setting requires you to enter a password before downloading an app To change this go to the User Controls menu and click on Require password for purchases You ll get three options for when a password is needed to buy apps For all purchases through Google Play on this device Every 30 minutes and Never Select maturity levels Launch Google s Play Store Prevent apps from revealing your location 1 Click on the applications icon at the bottom right of your phones ene sere 2 From the Settings menu choose Location and Security 3 Choose Off to prevent apps from revealing your location Keep your location Secret Vodafone parental controls All the UK mobile operators sell their phones with parental control
30. chases Tne real cost of virtual coins The Office of Fair Trading is urging developers to take action to ensure kids don t i run up big bills from in app purchasing And it says parents need to act too E ou ve run out of virtual coins You can buy more now Its a familiar offer for anyone who enjoys playing games on their tablet or smartphone But gaming apps that encourage users to purchase costly added extras are coming under fire from UK consumer groups who say this sales tactic leaves users and kids in particular vulnerable to unexpected costs Bills you didn t bank on In app purchases IAPs are a big win for game developers who are reacting to our increasing reluctance to pay for apps upfront But pricey APs mean young players can unwittingly rack up huge sums on games where spending is charged against a parent s bank account In the current marketplace for example more than 50 of the online games sold in the EU are advertised as free but carry hidden costs And some of the most popular free games for children come with the option to buy additional content such as virtual currency extra levels and upgraded features One potentially expensive example is the My Little Pony app a game aimed at six to nine year old girls which offers users the chance to purchase a virtual mountain of gems for a real life 69 99 Such temptations can prove irresistible to a child caught up in pla
31. covering the science behind the play In a world where students are on the lookout for the next big thing in technology this game allows them to be the next big thing themselves through exciting creation and logic tools Dr Maria Stukoff Head of Academic Development at SCEE also believes that game based technologies have much to offer in terms of child development Future fit skills such as programming art and design 5D world building and dealing with challenges help develop critical thinking these are skillsets that will be required from our future workforce in engineering science and the creative industries she says It s not a case of games making children smarter more that using them in a classroom environment can change young people s attitudes towards what s being taught focus their attention and open up other avenues of creativity So before you tell your child to switch their console off or put their tablet away consider the good that the Around 33 million people in the UK play video games 25 of them are aged 16 24 There s a 51 to 49 split between men and women time they spend with games could be doing for their future skills Beyond education games can help to improve kids quality of life too SpecialEffect is a UK charity that modifies equipment and consoles to level the gaming playing field for people with disabilities and help them enjoy the inclusivity competitivene
32. ctim and save them from further abuse and all reports are confidential and can be made anonymously For more information go to iwf org uk ParentPort ParentPort is run by the UK s media regulators to protect children from inappropriate material If you ve seen or heard something unsuitable for children on TV online in a film advert video game or magazine report it by clicking Make a Complaint on the ParentPort website It then directs you to the relevant regulator E g to complain about a game on a mobile phone you need the Video Standards Council website For more information go to parentport org uk Bs Me Phonopay Pls M O PhonePayPlus PhonePayPlus regulates premium rate services in the UK and offers free advice or can investigate a problem on your behalf If you have a complaint about a premium rate service contact the company first If that doesn t work contact PhonePayPlus Complaints can include the cost of a text call not being stated misleading service claims offensive content a prize not delivered a request for termination of the service being ignored or a call being unnecessarily long which makes it costly For more information go to phonepayplus org uk References FOr your information Vodafone would like to acknowledge the following sources of Statistics press release extracts and comments Need to know 5 5 million British Kids under eight have tablets uSwitch com 16 January 2
33. devices See page 23 for more information about support 17 Selfies They could do it to fit in prove their sexuality or because they feel harassed threatened or blackmailed into it Teens can come up with their own innovative ways to fend off the pressure but for those struggling for inspiration there are apps such as Zipit designed by the NSPCC and ChildLine to get flirting back on track through a mix of humour and witty comebacks See below for more details Even if an image is out there there are things that can be done Asking the recipient to delete itis the first option In many instances they ll understand If it has been shared on social networks you can contact the site and ask for its removal See page 46 for details of how to report online concerns If however an image has been shared on an adult site which is hosted outside the UK it s out there You won t stop those that are searching hard enough from finding it But a teen s online life is unlikely to stop even if they have had a bad experience In this instance suggest the authors of teen advice manual So You Got Naked Online it can be worth increasing the amount of positive content they have online Comment on news stories run a small blog this can help bury the bad stuff way down a search list And if those pictures do find their way to the surface at a future job interview the best approach is honesty Admit that y
34. dly narration introducing more than 60 animals appeals the only limits are your child s imagination and persistence BBC CBeebies Playtime Free TV s Octonauts Alphablocks and Tree Fu Tom get engaging mini games for pre schoolers to play It s been developed to ensure children can quickly play by themselves although they ll want to share it with parents too T oday s technology allows you to track everything your child is doing online Thanks to key logging web trackers and even simple history settings parents have the power to snoop on their child s entire digital Life And with staggering figures showcasing children s online use It s no surprise that some parents as many as 51 in Britain admit to secretly accessing their child s Facebook account or spying on their online activity More than two thirds of children aged eight to 15 inthe UK use a smartphone tablet or computer to access the internet and what they re doing or seeing online is changing every day New social networks or chat options open the door to inappropriate contact and the sheer number of online destinations attracting our children s attention can be baffling know your child is specifically at risk it s better to Start from a position of trust teaching them about the dangers and concerns of using the web and relying on them to make the right decisions Communication Lee says is Key Once you Kno
35. e What Kids are Reading report Renaissance Learning which compiled the report from the reading habits of more than 426 000 children found that books were no longer stand alone products Instead children are experiencing stories in multiple channels with the top 10 dominated by titles from the Harry Potter series and The Hunger Games which have been adapted into films games or apps Finding out about stories from different sources is inspiring children to try more difficult reads too The report found that five to 10 year olds in particular are enjoying books 2 4 years above their reading age Professor Keith Topping at the School of Education University of Dundee who carried out the research says It is wonderful what reading highly motivating books does for children For years one to five children are reading favourite books at far above their chronological ability but are still maintaining a high rate of success 90S 010Ud The big issues The basics Worth checking Talk it through And finally Under 5 o you have rules for your children about D what time they have to be home or how many snacks they can eat between meals Maybe you have an entire list stuck to your wall with instructions such as Speak kindly Always tell the truth and Laugh louder Today an agreement about technology dos and don ts seems crucial You might want to think abo
36. e said in an interview with CNN Five years on you can still view his son s reaction So far it s been watched more than 122 million times In an age when privacy is becoming an outdated concept it s down to parents to decide where they re going to draw the line Some 51 of the parents who use Facebook to post about their children say they have thought about the embarrassment it could cause in later life and 66 said they d stop updates if their children asked them to when they get older So consider this how will you advise your future teenager on what s appropriate to post if you ve been posting embarrassing shots of them throughout their childhood 5 tips to consider before posting 1 Take advantage of privacy settings and make sure your pictures are only seen by family and friends Remember that even if your privacy settings are robust once you ve shared a photo it can be passed on 2 Never share a photo of your child without their clothes on even cute toddler shots 3 Before you post consider the potential teenage cringe factor 4 Remember that children read things online and might not understand them properly An angry online note to a friend partner or even a teacher at your child s school could easily be read by your child 5 Ask yourself Would I have been happy if my mum had posted that for me If you don t think you d have liked your mum or dad to
37. ed to have a conversation with their children to agree the limits of sensible behaviour Watch Thinkuknow films Are you an adoptive parent Notice the warning signs Children don t always understand that people can pretend to be who they re not online They should also be warned against anyone who from the beginning is excessively attentive and flattering especially about their appearance and sexiness Report inappropriate Children being groomed by contact online predators often undergo subtle behavioural changes says Baggaley They may become secretive about who they are talking to and where they conduct their online conversations In the real world we treat strangers with caution Similar care should be given to your child s new 999 online friends Remember to communicate Show an interest in what your children do online who their friends are and what sites they visit Young people can see things in extremes but even in serious circumstances with help from the police it is never too late and the situation is never hopeless Young people need to understand that there are some areas such as sex that are not safe to talk about online Recognising risks Check Facebook pages and too much drama Investigate their photos Ask to live chat via webcam If it seems too good to be true it probably is Beware of extravagance 55 in app pur
38. ent it s not easy to respond when your child has seen something upsetting But Knowing how to report illegal content and ensuring your child does too reduces the chances of it happening to others and that can only be a good thing 25 Statistics are taken from the Vodafone YouGov study 24 29 October 2013 Ofcom Children and Parents Media Use and Attitudes Report October 2013 How kids grow up online Generation internet Photos online before birth a digital presence by the age of two and your first mobile before you re five what it really means to be a digital native Today s children are digital from before theyre even born O 23 of UK kids begin their 5 scans online 135 of children have a presence online by the age of two They get their gadgets early 5 200 000 of the m e now have a tablet 24 digital lives in utero with parents uploading their of four year olds in the UK use tablets and smartphones 1in 10 children are given their first mobile before theyre five years old 14 of eight to 11 year olds have access to an iPad or other tablet at home 63 of children get their first smartphone before they start secondary school They re spending more time on mobile techhnology 289 The number of texts sent on smartphones each week by 12 to 15 year olds or just over 41 every day 15 Since 2012 the number of eight to 11 yea
39. es tablets from downloading books to read to the kids at night to writing my blog Kaliyl is interested in blogs and Johann DJs on a web radio Station The internet is very much part of our lives and that works to our Kids benefit they re learning with it and we can maintain a level of security and safety because we understand it Anita With everything they use From games consoles to watching TV there s a time for everything Kaliylis at an age where he s using the internet for his homework so he s allowed online for as long as he needs In the week it s homework 14 dinner TV bed At the weekend our time is split between going out and time at home as a family We usually take a tablet when we go out to Keep the younger ones busy It s about finding a system that works for us we don t sit in different places in the house and use our devices We tend to spend a lot of time together when were using them Salvarni f lm using my parents devices they ll kick me off at some point But when I m using my phone or laptop use them for as long as want spend a lot of time watching anime online Anita started downloading nursery type apps for Alexander that had to do with the alphabet and counting Zach watched Alexander use those and wanted to get involved so downloaded some for him that were a bit simpler For example he pushes something and it makes a sound He started using t
40. esurface in years to come Take the selfies trend among teens A selfie is a Self portrait taken on a smartphone camera or webcam to mark a silly or special moment in daily life Mostly they are spontaneous and often they re shared online To a loved up teen sending an explicit selfie also known as sexting can be a way to take a relationship to the next level of intimacy While they might not feel ready to consummate a relationship in real life they ll willingly send a provocative photo This could range from a nude shot or a provocative picture in their underwear to a rude text or video explains Claire Lilley Head of Child Safety Online at the NSPCC And according to recent research from Plymouth University it s more common than you d think 40 of 14 to 16 year olds say they have friends who have engaged in this Kind of texting But the following statistics may be more surprising still 20 of the teens interviewed didn t think there was anything wrong with full nudity in such images and 40 thought going topless was acceptable too It s important to remember that most teens never get caught for their participation in sexting says youth researcher and social media scholar Danah Boyd in her influential paper Teen Sexting When you share an intimate moment with someone you love and trust you never imagine for one minute that footage may at any point be shared with the rest of the U
41. even for receiving calls and texts Before you travel check whether your network provider offers a roaming package These are often more cost effective than paying the regular charges for overseas use just ensure you know what s included Resources Visit phonepayplus org uk which regulates premium rate services in the UK payforit org is the simple and safe way to buy content and charge it to your phone bill 7z j Fa How to ION AVAYL0L6 lt i al helps its customers Use the My Vodafone app to keep track of your account You can check your usage or your price plan information find free Wi Fi and access Vodafone support Pay monthly customers can text 44555 to receive a free text showing their usage information and register for free online itemised bills Itemised paper bills carry a small additional charge With Vodafone EuroTraveller Pay monthly customers can also use their UK price plan in our Europe Zone for just 53 a day on top of the usual monthly charge Consider Vodafone s Red Sharer plan which lets families share one data allowance across multiple devices each month rs f ff S ff f f f f f J f f U fed Control what kids find online As they get older your children will be doing internet research to help with homework Here s how to keep adult content out of search results Google To set up Google SafeSearch 1 Go
42. f YY re A ae f J j J f j j f j J P P r j P f j J f J f d P f 3 P f F J P f CETTE T ai fis Tp E kim wE 1J Step 1 Pe ie ey ey eee ee eS eet ee eee fa a ae sel ar M OS ee gg ee bye tele iee ne St a i Brg eed eee 8 Lipil kjol pied Geel E j ee Rees iin step 2 bie i Gag O j gharr E me s yo Step 3 Manage your child s playtime Today video games are as much a part of growing up as TV Here are a few tips to take charge of what your kids can access Xbox 360 Set a Console Safety Passcode 1 Go to Settings and select Family 2 Set Console Safety to On and you ll be asked to enter a four digit passcode via the controller 3 Save and exit Restrict games 1 Go to Settings then select Family 2 Click Ratings and Content 3 Set the game rating of your choice Early Childhood Everyone Everyone 10 Teen Mature Adults Only 4 Save and exit Seta Family Timer 1 Go to Settings then select Family 2 Set Console Safety to On and enter your passcode 3 Toggle Family Timer to Daily or Weekly 4 Use the left stick to select a time period 5 Select Continue then save and exit 6 The console warns players when they re coming to the end of their allowed time Customise Xbox Live online safety and privacy settings 1 Go to
43. feel uncertain about how to install the software properly In 2005 the UK s mobile phone networks solved this problem by turning on filters by default Since then to access any adult content the account holder has to go through an age verification process to prove they are over 18 The government and many children s organisations strongly encouraged Internet Service Providers ISPs to follow this lead And in the summer of 2013 the UK s four biggest ISPs BT Sky Virgin Media and TalkTalk agreed to offer network level filtering This simply means that all of them now have pre installed filters Anyone joining for the first time has to decide whether or not they want to use them And before the end of 2014 existing customers will also be asked Once installed the filters apply to every device in the home that accesses the internet via the router each ISP provides However there are differences between the mobile networks and the ISPs approaches If an ISP customer decides they do not want to use the filters equivalent to asking for the adult bar to be lifted on a mobile network the ISP will not age verify who makes the decision They verified the account holder was an adult when they first subscribed and assume it is the same person But just in case it isn t and so they can keep track of what is going on ISPs will email the account 4 things you need to Know about new web filters 1 They are i
44. filters set to On If your child has a phone previously owned by an adult it would be worth checking that the parental controls are still on Visit the website of your network operator for details For more information and to turn on Content Control go to the My Account section of the Vodafone website vodafone co uk How to enable Content Control Log in to your account or register for an account on the Vodafone website Here you can manage your tariff plan extras top up on Pay as you go call barring and Content Control You can find the Content Control setting under My Settings If the Content Control setting is off you can put it on This setting will change the next time the handset or SIM is used to access the internet Remember You can also change and manage the settings via Customer Care or at a Vodafone shop Also bear in mind that parental controls offered by the mobile networks will only be active when browsing via the mobile network When the phone uses Wi Fi the phone will pick up the settings from the Wi Fi network Vodafone Content Control only works when your child is using the Vodafone network and not on Wi Fi A YH yy Tame your teen s mobile spend With their appetite for texting and downloads teens mobile costs can soar Here are a few suggestions for keeping them in check Pay monthly vs Pay as you go The first decision you ll h
45. ge 26 UK parents want more invested in school IT More than half 57 of UK parents believe schools are not investing enough in IT according to research from Samsung The survey of more than 500 parents of primary and secondary school children also revealed that 56 think investment in IT infrastructure should come first 45 that digital skills should be embedded in the curriculum and 40 that teachers need to be x trained to meet these increasing S digital needs ze s Need to know Who owns what you post on social media You might be surprised licking the Yes button to indicate that you have read and agreed to a social media channel s terms of use is for most of us often not quite true The length and breadth of the legal speak involved sets us up for failure Facebook s terms of service and data use for example runs to more than 15 000 words But when youre posting your entire life online from important events to precious family photos it s advisable to have an idea of exactly who owns your content If you create it you own it until you say otherwise Under copyright law from the moment you fix your original creative work in a tangible medium you own the rights to it Typing a blog post on your laptop or taking a picture with your smartphone counts So content that you create and then post to Facebook Twitter Pinterest YouTube or anywhere else is still yours
46. he says Students who are awareness and problem solving skills as well concentrating absorb more information faster as boosting their creativity And their potential They share it and expand what they understand applications as an educational tool are attracting Using games like this with an open mind makes serious interest in the UK and abroad too school more conversational Many parents would not least from schools rather see their Kids creating cool structures and figuring out programming in Minecraft than popping heads in Call of Duty As educators look to combat student apathy Teacher Allen Heard of Ysgol Bryn Elian school by incorporating play into their lesson plans in North Wales has been using MinecraftEdu for game based learning is taking off and blockbuster around 18 months and agrees with Koivisto He titles are making an appearance in classrooms noticed that pupils who play the game have for The open world phenomenon Minecraft which example become much better at conflict 20 has no obvious goal other than using three dimensional blocks to build structures has sold more than 55 million copies globally across both console and mobile platforms And gamers have used it to recreate in the most painstaking detail everything from the continent of Westeros in TV s Game of Thrones to Hogwarts School of resolution By using Minecraft students are improving their problem solving skills communication skills a
47. hese from when he could first sit up at five months old mostly an app with a drum set that he could hit Now he Knows how to turn the tablet on and take pictures with it and he likes to swipe the screen He uses Elmo s World the Sesame Street app Most of my friends have smartphones They can do anything they want like watch videos on YouTube without their mums knowing they say a letter and he repeats it which is helping him with his speech Anita don t think a child under 12 should have a phone although Kaliyl desperately wants one Kaliyl want one because it s an easy way to talk to my friends from primary school who won t see again when go to secondary school Anita Until he goes to secondary school in September he doesn t need a phone l ll get him one then so know where he is and he can call or text me if he needs to But at his age feel that the social side is more about interacting with friends face to face the technology is for homework and games for downtime Anita When Kaliyl gets a phone I ll check the parental blocks are activated He s unaware at the moment of what s out there and what he could come across by accident We believe it s important to have blocks on all the devices for our children while they re under 16 so we can retain an age appropriate level of freedom Kaliyl Most of my friends have smartphones but their mums don t Know what they re real
48. hoping nothing bad will happen isn t the answer Parents need to do a bit of homework to understand the ways in which computers phones and other devices can be compromised and how to prevent this Computer viruses include Trojans malicious code contained within a seemingly harmless programme spyware software that covertly sends your hard drive data to another person or reveals your online activity including surfing and payments ransomware which locks your computer until you ve paid a ransom malware software designed to damage your machine or adware software that bombards you with unwanted advertisements And there are three main ways to contract these viruses opening harmful email attachments from strangers or spambots downloading files from the internet or visiting malicious websites Unfortunately however there s no definitive guide to spotting what is a potential risk to your computer and what isn t But there are things you can do such as never opening 52 CEO Get Safe Online If you re worried about striking a balance between safeguarding and lock down apply the same rules you would in real life email attachments from an unknown sender and not downloading apps or data files from an untrusted source Of course it s implausible to think you can or even should constantly watch what your child does online at some point they ll probably visit a risky site o
49. ies that children can learn from and enjoy They teach kids about everything from safe downloading and sharing to the difference between online and offline friends They also cover how and when to report things to adults and good online behaviour for example not saying mean things to people Here s a novel way to This card shows online that you would never say in real life The Web Super Skills cards were created after Vodafone research uncovered that half of children under ten years of age think it s OK to look at any photos or videos they find online and more than a fifth of kids have done or seen things on the internet that have scared them Vodafone s research also found that 11 of British children surveyed would meet someone in real life that they d met online One of the best ways to encourage a safe and rewarding online experience for you and your child is to communicate with them about the risks and the best ways of staying secure You can pick up your free Moshi Monsters cards in any Vodafone store or download them at vodafone co uk moshi What happens if your Teach your child about learn about on and offline friends The card encourages children to draw their online friends so they can see how easy itis to hide behind the internet children that mean words can be just as hurtful online as offline Get your child to talk about how they feelwhen they communicate online as they draw smi
50. ign off when they encounter disturbing content and are aware of the ways to report it The Internet Watch Foundation IWF is funded by 116 companies and organisations including the biggest internet service providers and mobile phone operators We work hard monitoring the internet to make sure that distressing bits of content such as online child sexual abuse images and videos is removed quickly and that the everyday person doesn t have to see what we see We want all UK internet users young and old to be aware of the ways they can report illegal content or images to the proper authorities People do innocently stumble across child sexual abuse images and videos while browsing we get thousands of reports each year from people who do just that But if this happens don t just sign off and erase your browser history Report it Its tempting to try and wipe it from your memory and your PC s But by alerting us to its existence you ll be helping to get the images removed permanently We know some young people who stumble upon upsetting content fear retribution if they report it because they think they ve done something illegal by accessing it But the police wont knock at your door because youve viewed criminal images you never intended to see The laws relating to this are written to encourage people who have accidentally been exposed to this imagery to make a report to the relevant body As a par
51. in a post To check how others see mature content or that have been 1 You need to be at least 13 are using the internet browser based your teen s timeline go to their Facebook age restricted These videos will also to have a YouTube account version of Facebook page and click on the down arrow situated not appear in searches or in the but you don t need to have Facebook is also available as a mobile beside the Activity Log bar Click on H Te O eaa Related Video menu an account to access most app for Android and iOS devices and the View As type in a name from your teen s D ena videos on the site privacy settings are dictated by how you friends list and you ll see how their profile Gn To set up YouTube SafetyMode 2 Tolock SafetyMode you set up your teen s Facebook account on appears to that specific friend mas fre am eren bed se baei ma a Pinel ay Go to any YouTube page Near the need to have a Google or the computer If you alter your privacy 5 The Apps setting will let you control step 5 foot of the page is a Safety button YouTube account settings the change is universal and will what information gets shared through click to open the Preferences setting RR RIMVelUKe mVZelelmealitekeo ant affect how people view your teen s games and apps such as Farmville or Turn SafetyMode on or off and across an inappropriate video Facebook via the app or on the website Candy Crush You can also block invites a i a c
52. involved it s worth contacting the person that posted the content Sometimes they may not have realised it s an issue and will remove it Most websites have a contact option to report content and request removal See page 46 for more on how to report online concerns Instant messaging That s GR8 M8 It s fast free and kids can t get enough of it Here s how to use IM smartly and still have fun Joanne Mallon Founder of Sl Kids Blog Club and MediaWomenUK verybody s using instant a messaging IM these days my 15 year old daughter tells me with that familiar teenage roll of her eyes For those of you notin the know instant messaging is a blend of email webcam or chat that you can send to someone in real time via the internet Whilst you can IM via computer or tablet the channel of choice for modern teens Is the smartphone According to research advisory firm mobileYouth 78 of teenagers now use IM to plan their social lives So what do teens use IM for Children love sharing their lives in a visible way more often than not they ll be sending a funny link a video or a picture and the apps that allow this to happen are a cheap easy way to do it Mother of three Holly Seddon editor in chief of parenting and technology community Quib ly sees huge benefits to using IM My 12 year old daughter Mia uses instant messaging to stay in touch with me when she s at her fa
53. ion of sexting situations You can also share Zipit images through other apps like Instagram depending on your phone and the apps you have The most popular image T kd is a photo of a toilet with the caption This dirty enough for you A ChildLine survey found that 60 of young people had been asked for a sexual image of themselves A spokesperson said sexting is so common that young people don t tend to question it The app gives them a tool to deal with unwanted requests without feeling like a victim or losing face Zipit is free to download and is available for Android Apple and BlackBerry smartphones and iPod touch HEEF YON eo 18 5 ways to manage online content Prevention is better than cure Educate young people to think first post later Discuss potential negative consequences with them This includes keeping images of themselves or others on their digital devices which could be hacked or accessed by a third party and exposed Encourage them to limit the sharing of personal information online Manage privacy settings For tweens it s best if they keep their content only visible to approved friends and are wary of accepting friend requests from strangers There are also options like changing the settings to prevent others tagging you in images or posts therefore removing content from being associated with your profile Contact third parties Where a third party is
54. is heading towards addiction Dr Graham and his team start by asking the child how much internet use affects the rest of their life how much they crave it and if they deny that they are using it or underplay how long they spend online Their responses to these questions help Dr Graham identify the level of difficulty the person has being offline Some young people are wedded to their consoles because online they can achieve considerable success in games and gain status yet struggle to leave the house even to go to the corner shop he explains So we have to focus on helping them to accomplish very ordinary things which builds confidence But how Cold turkey is hard when technology is such an integral part of our daily lives For the most addicted of Dr Graham s patients however a week long digital detox is prescribed In tandem with diet and exercise this seems to improve the mood he says To create a healthier online offline balance Dr Graham suggests switching tech off at a set time each evening or for one day a week And that doesn tjust apply to yoik smartphone As Dr Gra parents behaviour can be highly influential The issue isn t just about reducing children s access Adults need to be modelling a healthy balance and stop themselves constantly checking their devices for emails and texts In fact a good way of moving forward is for everyone in the family to take a break from techno
55. king quickly turned into something bigger as his YouTube channel SBTV the SB stands for SmokeyBarz Jamal s rapping name started to get hundreds of thousands of hits After becoming a YouTube official partner on his third attempt meaning he s entitled to a share of the ad revenues his videos make Jamal quit his day job at Topman to run SBTV full time Today he has 12 staff a hub website and his own clothing line In October 2013 Miroma Ventures bought a share in SBTV for an undisclosed sum Jamal now has his sights set on conquering America started my business online because felt it was the most democratic space to start a business It helped keep my costs down and it has enriched my life I ve been catapulted into a global community making the world around me more accessible he says 26 ae aT ed PE I Era a fhai a c ee 4 e r m E a E E i a a d CE Savannah Ali Shanice George amp Sana Sodki 16 Who are they Campaigners behind Oli My Size a website educating young people to talk to each other with respect Claim to fame Beating the BBC to win the 2015 Nominet Award for making the internet a Safer place Words of wisdom We think the reason the website works is because It was created by young people for young people so we Know how best to communicate with them Savannah Shanice and Sana are three astute 16 year olds behi
56. l of things you don t Know about and that s something the media can play up to says Will Gardner Chief Executive of Childnet But we ve gone beyond the stage where it s credible to throw the internet out Children see how their parents use technology and they re going to emulate that As parents were role models but let s be honest it s hard to lay down the law if we re addicted to technology and the internet ourselves And who of us can say we ve never checked our phone at the dinner table when a work text has come in or sneaked onto Facebook while the children play at our feet We asked a mummy blogger Anita Whittaker onlyboysandtomboys blogspot co uk who has four boys aged two to 19 how she and her family created a workable set of digital rules f Social media fa natic blogger and mym of four a Johann Internet radio DJ and dad Salvarni 19 Instagram kingandonline aie OT de SLA fag DS k animefan we SEO OLS 1 a gt 58 Aspiring fashion and a be EY eal Anita Johann and have laptops and smartphones and so does Salvarni also have a tablet and Kaliyl will use one when he s doing his homework They even have special protective cases so that our youngest Kids can play with them Anita As parents we re quite clued up about the technology out there and different social media We all Know how to use laptops mobil
57. ld go to the park alone at avery young age But as they get older you may go with them and sit on a bench some way off A common mistake is to protect a home computer but not mobile devices which Kids are increasingly using to access the internet Gadgets that run on Microsoft or Android are more vulnerable than Apple phones or tablets powered by iOS and the danger of being hacked via rogue apps is greater Fortunately there are free apps you can download that include effective filters and firewalls such as Avira or Avast as well as plenty of premium paid for options Vodafone offers its customers Vodafone Protect which includes anti virus software Find out more at vdfn co protect To report online fraud actionfraud police uk For advice on staying Safe online getsafeonline org For tips on protecting your home or business from cybercrime cyberstreetwise com Too much of amp a good thing Most families balance online and offline activities But what do you do if your child shows signs of screen addiction ecent studies have revealed R by the age of seven the average British child will have spent the equivalent of a whole year of his or her life in front of a screen and that one in three toddlers has used a smartphone or tablet before they can talk They re striking statistics which show how much technology is part of children s lives Few of them can comprehend a world without the internet
58. le was online It invaded everywhere gt 29 4201S 010Ud Even after her cyberbully was made to take the Facebook page down in front of the headteacher there was no escape for Amy Louise People were still talking about it felt suicidal and told my mum didn t want to be here anymore That really scared her so she encouraged me to contact ChildLine found talking to them easier than speaking to someone knew was able to go at my own pace They gave me advice on how to get through it and helped me speak to my family again too m at college now and am coming to terms with what happened But Know ChildLine are always there if need them Amy Louise says According to statistics girls are twice as likely as boys to fall victim to or to perpetrate cyberbullying Research also shows that those with special needs in receipt of school meals or from minority groups are at risk too But only one in 10 victims of cyberbullying will tell a parent or trusted adult of their abuse so what can parents do to reduce the chances of their child being affected David Elstone headteacher at Hymers College in Hull thinks parents need to be educated about what is happening in the digital space A huge number of parents just don t understand today s digital world And because of that they can t teach their Kids how to use it appropriately Anthony Smythe Managing Director of BeatBullying say
59. les on these Moshlings child sees something scary online This card encourages them to talk about it with an adult using key words in the wordsearch to help them stranger danger A quarter of young children in the UK have admitted to sharing personal details and images with people they don t know We ve all seen headlines about large bills from in app purchases Use the Ask First card to teach kids about downloading apps and games and how they can accidentally spend money online aie Se rh o ie a amp 1 i a This one s for mum and dad a card with details on setting up parental controls finding age specific advice for kids and ways to report online concerns to the authorities ETA HAA ATAT ee m em Protecting users from distressing online content You can t unsee what you ve seen but you can report it says the IWF P s CEO Internet Watch Foundation rid P iwf org uk he internet is much like the T offline world On the whole its a positive experience for everyone who uses it Inevitably however there are some people who use it for illegal purposes and even innocent browsing can lead curious young people to parts of the web that contain illegal or distressing content When that happens it s important to Know what to do and where to turn That s where we come in It s important that internet users don t just s
60. lick Save If you have a YouTube you can report it by clicking the to download apps or play games from account you can sign into your Flag button located below the 5 simple steps to making specific users here account and lock SafetyMode video For more information Facebook safe for your teen so that no one else can change go to youtube com yt 1 Ask your teenager to log in using their the settings policyandsafety email address and password Click the cog atthe top right corner of their newsfeed page to access Settings Remember 2 Ihe Privacy page lets you control 1 You need to be over 13 to have a who can see and find your teen s posts Facebook account Select Who Can Contact Me to restrict 2 Facebook is a public platform If your who can befriend your teen or make teen removes a post or photo they are friend requests tagged in from their timeline it will still e Create a new channel 3 Use the Blocking setting to block be visible elsewhere on the site J invites users and app requests You can 3 You can use the Report button on NOAE TEE SR RE cope Coe aie ie also create a restricted list Users you the drop down menu to the right of paama Terr have selected to be on this list will only every post to report offensive ERE RET e be able to see a very limited version of content to Facebook your teen s profile 4 For more help and information am
61. logy for one or two days a week It creates a feeling of fairness that helps with achieving a good balance Instead of texting each other talk instead Rather than watching YouTube have quality family time Go out or do a physical activity you all enjoy Some withdrawal symptoms of going offline are reduced by having something to do especially if it involves all your senses You may end up enjoying each other s company and at the end of the detox you ll have something real to tweet about Resources Tavistock and Portman NHS Trust tavistockanidportman nhs uk helpforadoleSents YoungMi Digital detox 1 Pay attention to how much time your child spends online Is it increasing rapidly or interfering with their offline life 2 Recognise any underlying problems that may be supporting internet addiction Is your child feeling left out at school or going through distress in another area of their life They could be using the internet to cope 3 Modify the time your child spends online step by step Make a commitment to turn off the computer tablet or smartphone atthe same time each night or set limits on using electronic devices before chores are completed 4 Organise offline activities and opportunities to balance out time in front of a screen 5 Get support from partners and other family members The more relationships your child has in real life the less they will need to turn to the internet f
62. looked it up Now I m signing up and use it all the time much to Salvarni s disdain Try things out for yourself and you ll get a feel for what your kids are using 15 a i _ _ Picture this Your loved up teen decides to take a Casual flirtation up a notch by sending a risky self portrait to their current crush s phone Instead of keeping It private though the recipient shares it online Ahat Nappens next i ou got me lookin so crazy in love sings Beyonc and if the Queen of Pop can admit it so can we Love makes us do silly things And teens experiencing their first shot at romance can be sillier than most It s not that today s teenagers are more foolish than we were The difference is that unlike us old folks most have an internet enabled phone in their pocket Our first flirtations may have ranged from a cheeky Valentine to a sexy polaroid shot But without access to smartphones or the web our romantic gestures however embarrassing were rarely seen by anyone else bar the person we sent them to or perhaps their mum Today the worldwide web and the various social networking sites it hosts can see one adolescent slip up viewed and shared with friends and friends of friends Unlike physical cards or photos the internet never forgets and once posted digital content can last a lifetime So any fallout won t entirely disappear and may potentially r
63. ly Childhood 3 Everyone 4 Everyone 10 and up 5 Teen 9 Mature 10 Adults Only 5 From Parental Controls you can also block access to online play by toggling Internet Browser Start Control to On Parents can also create sub accounts for younger users which gives them the option to block access to features such as web browsing ey w Q J Wn J OD ba 2 V a How to Epp p Per FPE riera y i Eisma T 5 i nnn ig ee el ma pe tin sap Fea a be oy T z F i Pisa EJ asi are LES th Bese i Fi TAES x wets Tere he ee r Eni T a n a ean D EEES es oe E i es eg E 6c 7 E ian m z Pi k cor m Tig Make social i e networking safer i io lt oD ce een EE E e DEERE aa PrE STe Foo Social media sites let teens socialise e AA as ie js dhe Me RE eee ee online Here s how to review privacy settings for your peace of mind a m m r f i mAT a a oe a ee er ee Bp eee ee eee eet ee de oe rey wi ux F e YouTube it eh pe g E aa Bii ee pii l Te a Facebook This guide will take you through the on their timeline who can see their YouTube SafetyMode lets you opt basic security and privacy settings you timeline and what happens when they are out of being shown videos that have Remem ber need to protect your teenager when they tagged
64. ly and under the full control of parents Whenever you re downloading a free game for your children it s a good idea to play it yourself first to understand how in app purchasing is used and whether you re comfortable with it 2 Set a password Both iOS and Android devices let you force a password to be entered before purchases can be made on the device Don t share this password with your children a tip that may sound obvious but which many parents don t follow And never check the Remember Me button because it will override the need for a password 3 Give your kids digital pocket money Talk to your children about in app purchases and encourage them to take a responsible attitude towards them As they grow older consider giving them digital pocket money in the form of an iTunes or Google Play gift card they can spend within limits and may learn about budgeting too 4904S 0 0Ud 3 Parental Comtrots Parental Cero TEDA A pen E ee erty epee in E Dbk apen ie Coe ae et par ced A f Windows Phone Geta Microsoft account Ifyour child has a Windows Phone mobile they ll need a Microsoft account to use it If they use XDox Live Outlook Windows 8 or OneDrive they may already have an account and can sign in with that To create a Microsoft account _ your child needs to follow the set up instructions on their phone or Z visit live com
65. ly up to They can do anything they want like watch videos on YouTube without their mums knowing Anita We disagree about sites like Instagram We tell Salvarni to be careful what pictures he puts online because it can affect his future Though it s his private space it s still public information Salvarni Know where my mum s coming from At times it s jarring though because Know a lot of what she s telling me don t use Twitter much but when did blocked my whole family My Facebook is more open so certain things Keep on the down low because have older relatives as friends Instagram is a different story have all sorts of stuff up there Lots of my friends parents don t even Know about sites like Instagram That could be their downfall But really it s all about how smart you are If youre going to put something out there that you don t want lots of people to see then don t put it out there If you re going to do it have it all as private as possible or delete it after a while It s down to the individual Anita Salvarni was nearly an adult when social media Kicked off so we didn t have to monitor him How we handle social media with our three younger sons will be new to us Johann and I use social media for work so we recognise its benefits may have it on 24 hours a day It s an opportunity for them to experience things that they otherwise wouldn t But that s where
66. make new friends all over the world in colourful and entertaining ways But be aware of what youre signing yourself up for when you post on social networks and dont let the somewhat universal terms of service put you off using them How to control your content On Twitter If your teen has a Twitter account click Protect My Tweets so only approved users can see them then adjust the Broadcast and Sharing Options If your teen has an account you can make it Unlisted so only people with a direct web address can find his or her videos On Instagram In the Edit Your Profile section scroll down and change the Posts Are Private feature to on to make it less likely that your photos will be reposted elsewhere Don t forget that you need to be at least 13 years of age to have a social media account Find out more about how to activate privacy settings on social media channels on page 44 45 On Facebook Limit posts to be seen by friends and not public On YouTube Make your videos private by selecting Edit Video Translating teenspeak The key to protecting your child online is to equip yourself with a basic understanding of the things they do and say on the internet Here are a few acronyms to watch out for ASL Stands for age sex location This could mean your child is using an anonymous chat room PO
67. n a bush and watch them or peek through a window at a party Send the message that you trust them Moderate child safety advocates have traditionally espoused a trust but verify approach Unless you As they get older it s really not OK to snoop on them You wouldn t hide in a bush and watch them or peek through a window at a party 5 Installing safety programs parental blocks or security software will help to keep your child safe and reduce the need for you to snoop on his or her online activities Think Google SafeSearch Net Nanny and Norton Family 4201S 010Ud Mobile is at the heart of family New research shows that the majority of UK parents and children believe their family relationships are enhanced by mobile obiles are now firmly woven into the fabric of modern family life so much so that 75 of under 18s feel their relationships with their parents siblings and other relatives are much closer thanks to these smart devices And according to the latest research from Vodafone 89 believe mobile technology has helped them to get along better with friends as well There are other benefits with 50 of teenagers feeling more empowered to express themselves through technology girls in particular say they are more confident texting or using online messaging than talking face to face The sense of security provided by their mobile is almost universal among teenage
68. n place now for all new customers 2 Existing customers will be offered a choice to optin by the end of 2014 3 Different strengths of filtering are available 4 The filters are mainly aimed at protecting young people from age inappropriate content Board of the UK Council on holder responsible for taking the decisions about using or later changing the filters Some ISPs offer different filtering options one that bars adult content one that bars nothing and a third option which restricts content to material suitable for younger people A couple of mobile operators do something similar But who decides if a particular website should only be available to adults Crucially the British Board of Film Classification a highly respected independent body oversees the operation of the systems used by the mobile networks The ISPs have no common standard Some of their filters were found to block access to perfectly legitimate sex education websites and those specifically designed to help young people These mistakes were quickly corrected but it provoked controversy Members of Parliament and representatives of anti censorship bodies expressed concern A special working group was established to ensure over blocking was kept to a minimum It will probably never completely disappear In the end filters are an aid to good digital parenting and not a substitute for parents engagement with their children s online lives Resources
69. n t Know in real Life Take a second before you send Lunchboxworld co uk founder and mum of three Caroline Job has an additional family IM ing rule called dae wacce e Mhicralimici get Kids to stop and think before they send Some of my daughter s friends have been caught out by Snapchat They were snapping inappropriate shots thinking they ll be automatically deleted Ask fm ad A social network where people can ask each other questions anonymously You can change your settings SO people can t ask questions without identifying themselves There s a report abuse button Children must De over ISto Usei liney nende overed someone had taken a screenshot and sent rte theiinends IM ing may feel like a private chat but it s not Children write and respond fast and the acronyms and emoticons they use can lead to miscommunications and the wrong people viewing messages What s important says Dan Raisbeck is that parents understand what tech and apps their children are using and always Keep talking and listening both online and offline 7 instant messaging Safety tips 1 Choose a non identifiable non gender specific screen name and keep it clean 2 Avoid giving out personal details such as your real name or email address 3 Don t accept files or downloads from people you don t Know including URLs 4 Be extra careful with any contact request from friends of friends 5 Never arr
70. n to get the album out I ve also made sure it s tucked behind the one that showcases my sister s even greater fashion faux pas My son can t use the same tactic can share photos of him at the press of a button And I m not alone According to research by print site Posterista 94 of UK parents post pictures of their children online while two thirds only use Facebook to post updates about their children or parenting issues And it s not just photos apparently the worst thing I ve done to my son is share an audio recording of him singing as a boy treble which is now his grandmother s ringtone As a 51 of parents who use Facebook to post about their children have thought about the embarrassment it could cause in later life 28 cool 15 year old he regards his chorister years as something he d rather not be reminded of Who d have guessed Well truthfully would But didn t think about it When my son was eight his teenage years felt like another journey one wasn t quite ready to make But it is worth pausing for thought The intimate images and messages we share and forget in a week or two will Last a lifetime online In 2009 David DeVore posted a video of his young son still woozy after a trip to the dentist It went viral That was really the only time we thought Maybe we should take it down not realising like we do now that once it s out it s Kind of out DeVor
71. nd collaborative working and they re showing respect for the virtual worlds their friends have built For me Minecraft is the best hook you could possibly have If you say today kids we re going to look at X using Minecraft aloud cheer erupts across the room They re learning through play and it s learning that sticks with them Introducing online play in the classroom is more than just a handy study aid though Game based learning could also inspire the next generation of game designers and give children a leg up when it comes to vital 21st century skills Little Big Planetis a puzzle based platform game published by Sony Computer Entertainment Europe SCEE The point of the game is to navigate cute mascot Sackboy through all of the levels you have the ability to create your own levels too And the Little Big Planet EDU project has seen teachers use the game s level creator for subjects as varied as science technology engineering art and maths Barlow s Primary School in Merseyside has even used it to bring Anthony Horowitz s bestselling Stormbreaker novel to life coding levels that would help to develop the protagonist s skills Deputy head at Barlow s Stacey Feenan said the project was a revelation in game based learning It has enabled pupils to develop programming logic teamwork and problem solving skills while having fun They ve seen their games console in a whole new light dis
72. nd educational website Oii My Size which is run by Peabody as part of their Big Lottery funded project Staying Safe The phrase Oli My Size is a common chat up line with teen boys and roughly translates as youre my type The name sets the tone for the site s content which includes a healthy dose of comedy video and relatable observations to educate young people about relationships and treating their partners and each other with respect The girls have proved themselves fearless in producing content that tackles weighty topics such as sexting cyberbullying and violent relationships We wanted to educate boys on how they talk to girls and create a site that young people would enjoy looking at not something they felt was being drilled into them by teachers and adults says Savannah Jordan Casey 14 Whois he Self taught computer programmer founder and CEO of Casey Games Claim to fame Jordan was Europe s youngest iOS app developer He secured funding to develop his firm from Junior Dragon s Der s Peter Casey Words of wisdom Coding is amazing because you can be so creative with it You can imagine something and do anything with it You can make games websites even clocks or watches Jordan began programming aged just nine A year later he turned his talents to producing games and music swiftly becoming one of the most subscribed YouTube video bloggers in Ireland In 2012 he founded Casey Games
73. nt is for might be pretending to be adults or might be rude someone they are not Adults are laying down the Law like time spent online A 83x S of four to 11 year olds have to follow rules when using a smartphone tablet or computer including vi aia websites hoc can visit Y How long they E be online for Where go can use their devices More than three quarters of parents have spoken to their children about internet safety but are they leaving it too late But points of conflict still emerge 70 of parents argue with their Kids about things they put online that they wouldn t want other people to know Nearly a third of all parents feel they need more support when it comes to internet safety 25 ee Main image Getty Images Jordan Casey image Julia de Boer Yeah man m a media mogul With a little risk and a lot of initiative internet savvy teens and twentysomethings are forging their own career paths in the digital world Who is he YouTube entrepreneur and owner of SBTV Claim to fame SBTV is worth more than 8 million Sir Richard Branson is a close friend Words of wisdom The more hits you get the more ker ching in advertisers eyes We ve got the creative ideas the platform and reach That s why brands come to us When Jamal was 15 he started using his video camera to film friends singing and rapping What started as amateur film ma
74. o to more than two million in the space of just two years Today the brothers are official YouTube partners and the revenue from their video blogs has seen them put university on hold initially to keep travelling and now to concentrate on their film enterprises Offers are coming in says Jack It s allowed us to make it our full time job But working 24 7 has its drawbacks We don t have a lot of time to do other things he said in a recent interview in the Telegraph You re putting your personal life out there on the web so every day youre working whether you want to or not I l tweet or take a photograph every time lm out you never switch off And that doesn t look likely to change They have invitations to speak at conferences around the world and a social network based on JacksGap is already in the pipeline It looks like that gap year project is going to run and run i Tj ari Eei g Pi Te i a a 5 as n tom ie oe See L T i i e 7 F E aaa E Parental responsibility Tread carefully digital footprints can last a lifetime It s tempting to share family moments online but how will your future teen feel about that cute toddler shot Vicki Shotbolt CEO The Parent Zone theparentzone co uk idden in a corner of my mother s cupboard is a family album showcasing some of the worst outfits of my teenage years She Knows better tha
75. obile costs 42 Protect kids from harmful online content with Google SafeSearch 43 Take charge of your children s playtime on games consoles 44 Make social networking safer 46 Where to report online abuse or inappropriate behaviour Resources 47 Ihe statistics reports news articles and press releases used to compile this issue of Digital Parenting Aaneq ulgoy 4aA09 yOeq pue abed siyy uOl e43SN Need to know Clearer rules on content The film classification board Google and the games industry get serious about what young people can watch he British Board of Film Classification T BBFC has long regulated the language sexual imagery and violence that children and young people can see on the big screen Now in response to increasing parental concerns about the content available to children with internet access the government has said it wants the BBFC and the UK music industry to pilot an age rating system for music videos uploaded to online video platforms as soon as possible Google has said that if we start to age rate videos they will carry the BBFC age rating David Austin Assistant Director of the BBFC told the Guardian If it goes ahead the ratings for music videos online will aio oe UL RG W215 elrye We certificates currently used for films The BBFC and the Dutch regulator NICAM have also been tasked by the European W Commission and the CEO Coalition to build and test an age ra
76. opular videos but the ease community engagement and YouTube has also revised the with which people can post reputation Comments from safety mode for browsing on anonymously has been under users flagged for spam or the site To find out how to set fire because of the negative abuse will be buried up the YouTube SafetyMode opinions that were being posted The new system also includes follow the instructions in our alongside many of the clips several moderation tools that let guide on page 45 a Facebook gives 15 to 1 year olds the option f to make their posts public Teenagers posting to Facebook can now share fire from those who say 15 year old users are their photos updates and comments with the unlikely to fully understand the consequences public The new rules mean that users between of posting embarrassing or personal content ages 15 and 17 can post publicly but will get a online and who may wrongly assume what reminder beforehand if they want to change they post can only be seen by people on their the post s privacy settings Friends list Critics also claim that making young Teens will also be able to turn on the Follow children s posts public leaves them at risk of option so their public posts can be viewed in other unwanted contact from strangers users News Feeds such as friends of friends A teenager who now joins Facebook will have Previously teenagers were only able to their audience settings automatically set to
77. or social interaction Find common interest groups such as a sports team music class or club 4901S ebew ppu dnosy eipaw ydesHba a spoom yzipnr o matter how hard you try as a parent you can struggle to keep up with the lightning speed of technological change whether it s the feeling that you have to change your gadgets with ever increasing frequency or more critically that your children Know much more than you do How can you hope to protect them from what you may not even understand According to recent intelligence from the National Crime Agency s Child Exploitation and Online Protection CEOP Command the methods paedophiles now use to make contact with children have changed from when most of us were young Once those who sought to sexually exploit children would take a slow tactical approach Say entering a profession where children were encouraged to trust adults such as teaching or social work Now it s far more immediate and technology makes that possible Illustrations Robin Davey GW IN Stranger danger Online grooming is rare but it does happen Louise Chunn founder of welldoing org explores how to guard against and report suspect behaviour Gain your child s confidence It works like this abusers contact young people online sometimes disguising their identity and try to entice them to swap images or communicate about sex online They might be using social media
78. ou have made lets a mistake acknowledge that you have learnt from it and tell them that you ve moved on Resources Advice for young people oiimysize com A straight talking site created by teenagers with a section dedicated to sexting thinkuknow co uk he National Crime Agency s Child Exploitation and Online Protection CEOP Command website is split into age appropriate sections You can watch Exposed here This seven minute film is aimed at 14 to 18 year olds and warns them of the dangers of sending intimate selfies and sexting childline org uk Practical advice a confidential helpline online agony aunt and videos swgfl org uk Staying Safe So you got naked online Downloadable PDF written for teens that have sent a sexually explicit photo or text and need some help Advice for parents theparentzone co uk Has a digital parenting section with videos how to guides and features NSPCC org uk Includes a specific advice section for parents explaining the sexting phenomenon and where to get help mariecollinsfoundation org uk A UK charity that helps children who have suffered sexual exploitation via internet and mobile technologies Zipit app helps Kids say no to sexting ChildLine has launched a new app that gives teens a unique way to combat the sharing of intimate pictures or videos via text The Zipit app includes advice and funny pictures that young people can send to defuse the tens
79. pen an unsolicited email and download something dodgy And most times you won t even know your computer has been invaded So parents need to ensure they have up to date security software on all their devices Trusted solutions from providers such as Kaspersky or Symantec can both prevent infection and let you scan for anything suspect When it comes to downloading meanwhile most youngsters are using P2P file sharing sites that are free and typically illegal they don t see the consequences of this activity in the same way they d view walking into a shop and stealing a DVD In a survey by the British Board of Film Classification a third of 11 to 12 year olds admitted they had recently downloaded or streamed a film from a pirate site Communication is part of the answer Parents should be aware of the copyright Laws their children could be falling foul of together with the other consequences of downloading files from the web and discuss these with them Parents could even direct their kids to sites including FindAnyFilm com where users can watch stream or buy films legally Having a frank helpful chat might not be a cure all though In which case It s worth keeping an eye out for parental security software that allows you to review your child s downloads If you re worried about striking a balance between safeguarding and lock down apply the same rules you would in real life You wouldn t let your chi
80. r olds using tablets has grown from 15 to 44 By age eight Kids begin to consume online media on a regular basis Children have emotional concerns about using the internet while parents concerns are much more practical Children worry about Parents worry about Mean things others have written Receiving spam Seeing things that are too old for them Viruses on the PC or laptop Other people pretending to be them Unsolicited emails with questionable links Pressure to appear popular or attractive Seeing something nasty or offensive So where Is the internet Kids think It s Inside our computer Everywhere In outer space Half of four and five year olds think it is OK to look at any videos or photos on the internet 30 23 8 but being savvy doesnt come with common sense While they re surfing theyre also learning new skills 19 delete their internet history 12 have amended settings to use their browser privacy mode 6 uninstall filters designed to stop certain websites being visited Researchers say social media enhances 21st century skills including communication creativity collaboration leadership abilities and technological proficiencies of four to 11 year olds which means they still need protecting recognise that some Almost half of four to 11 year olds agree that some of their online friends online conte
81. rl com onlinenewborns Shouldn t They Call It BabyBook Mail Online 9 January 2014 tinyurl com childrenonfacebook Sticks and stones Cyberbullying contacts to ChildLine up by 87 the Guardian 9 January 2014 tinyurl com cyberbullyingandchildline BeatBullying survey tinyurl com beatbullyingreport Digital Citizen Cyberbullying Victim Statistics tinyurl com cyberbullyingstatistics Too much of a good thing Computer kids Does your child need a digital detox the Telegraph tinyurl com computerkids Stranger danger Zero to Eight Young children and their internet use EU Kids Online August 2013 tinyurl com childreninternetuse Risks and safety on the internet the perspective of European children full findings and policy implications from the EU Kids Online survey of 9 to 16 year olds and their parents in 25 countries London School of Economics Research Online tinyurl com internetrisks The real cost of virtual coins OFT gives games firms April deadline to clean up in app purchases for kids the Guardian 30 January 2014 tinyurl com inapppurchases OFT Children s Online Games report and consultation tinyurl com OFTonlinegames Five year old runs up 1 700 iPad bill in ten minutes the Telegraph 1 March 2013 tinyurl com iPadbillshock Lilly Neale 8 runs up 4 000 bill for online games the Times 18 July 2013 tinyurl com iPadinapppurchase Tame your
82. rs too 95 report that they feel safer leaving the house with their phone mainly so they can call parents if they have a problem One in five parents feel thing they d save if their house was on fire When looking to the future the differing views of parents and children is clear with 63 of all the children surveyed admitting they are looking forward to a time when all need to carry is my phone The majority of parents however are still to be convinced Just 34 of mums and dads can envisage a future where mobile phones do everything Teens are also having the last laugh They can t conceive of a life before the smartphone with 50 of 16 to 18 year olds admitting to feeling sorry for the dull lives their parents probably led ina pre mobile world Our parents must have had a really boring time without mobile phones to entertain them said one empathetic adolescent sd the same way saying they wouldn t Our parents must let their child leave the house without a phone In fact the mobile has earned such a special place in teenagers hearts that one in three say their mobile phone would be the one 10 have had a really boring time without mobile phones to entertain them Digital media boosts children s reading age by 2 4 years Technology is encouraging children to tackle more challenging books according to recent research carried out by the University of Dundee for th
83. s You can also decide if they only download free apps or both free and paid for 3 lo select the most mature game rating you want your child to be able to browse or download turn on the Game Rating filter 4 Click Change Rating to go to the Microsoft Family Safety website Step 4 Set up Kid s Corner If your child is too young to have a smartphone but loves playing with your Windows Phone mobile you can set up a protected Kid s Corner This feature is like having a phone within a phone and gives your child access only to the apps and features you choose for them You can let them take pictures play games watch videos listen to music and personalise their Start screen safe in the Knowledge that they re playing Angry Birds not texting your boss 1 At the Start menu tap Kid s Colne inem Next 2 To add content tap Games Music Videos or Apps and select the items you want them to be able to view 3 lap Done then Next and select Finish to save 4Set a passcode for your phone so that your child can t access your homepage To do this go to Settings and Lock Screen Turn on Password then enter text into the New Password box Tap Done to save You can get to the Kid s Corner set up at any time from the Settings page Access the feature by swiping left to its lock screen then flicking up BlackBerry
84. s online that are unsuitable for them or inappropriate for their age The experts say that the short answer Is education Only by learning what our children do and see in digital spaces can we truly begin to understand the risks online worlds present and help them to deal with the challenges just as we teach them to deal with problems in all other areas of their lives Only by learning what our children do and see in digital spaces can we truly begin to understand the risks online worlds present In this guide you ll find helpful advice from experts plus our popular How to guides with step by step information on setting up parental controls privacy settings and safe searches Vodafone has been working hard to offer trusted tools tips and information for parents and to help them bolster their confidence when it comes to understanding how their children interact with and use technology every day For example we ve recently teamed up with the popular virtual world for children Moshi Monsters to create a series of free cards that offer tips for staying safe online in the form of activities younger children can learn from and enjoy hope Digital Parenting will provide the answers or link you to the information you need to support your children s digital lives Cindy Rose Consumer Director Vodafone Need to know 04 Regulators and service providers propose clearer rules on content
85. s parents must explain to children how to enjoy the internet safely We found that more than a quarter of 12 to 16 year olds had witnessed bullying online Dut only half did something about it He advises children being bullied online to save and print out bullying messages or pictures they receive noting dates and times They should never respond or retaliate as this can make things worse Instead they should block the users sending the messages One in five children think being bullied online is part of life It doesn t have to be that way Young people should always report anything abusive they see online to the site concerned Flag it report it and talk to someone about It The Diana Award runs a national anti bullying programme training young people to stay safe on and offline diana award org uk news events stay safe in cyberspace NSPCC has trained counsellors available alongside advice pages for parents nspcc org uk onlinesafety or call free on 0808 800 5000 ChildLine allows children to email chat online or post to its message boards It s free private and confidential with advice on how to report bullying childline org uk Explore Bullying Pages online bullying aspx or call0800 1111 beatbullying org offers advice for parents on how to speak to their child if they are being bullied online and how to report abusive content on social networks facebook com safety bullying
86. sed games industry needs to do more to protect children As aresult of the report s findings the OFT has ordered gaming app developers to clean up their act and if they continued to engage in potentially unethical commercial practices it will take action However the OFT also urged parents and carers to protect their children and their bank account Chief Executive Clive Maxwell said Our advice is that parents check their device settings play their child s games themselves and read the game s description online Parents will also be encouraged to report concerns to Citizens Advice Creating standard practices Many app developers welcome discussions on setting commercial standards and the OFT s recognition that parents as well as the industry have a part to play in protecting children from the excesses of IAPs For many developers the use of IAPs is essential to help fund research and development of new games to bring to market Done responsibly micro transaction based business models give choice and value for both players and businesses Dr Jo Twist Chief Executive of the British games industry body Ukie told the Guardian Flexibility for companies to operate different business models is crucial and itis good to see the OFT recognise this 5 ways to avoid Jll Ok rOn in app purchases 1 Try it yourself In app purchases aren t bad in themselves as long as they re used responsib
87. share something the chances are your children won t thank you for it either 109S 199d U01 21 SN1 Online bullying Sticks and stones are no longer a bully s weapon of choice says top mummy blogger Tara Cain Today s taunts are digital ur children are digital natives Technology is part of their everyday lives And the benefits it brings are well documented from developing IT skills and providing a quick and easy way to research school projects to allowing them to communicate globally and access exciting sources of entertainment But new tech has a darker side Trolls who send abusive messages to anyone they take an instant and often irrational dislike to are now as established on the online scene as they once were in fairytales says Jane Wakefield BBC s technology reporter Last year the number of children contacting ChildLine about being bullied online rose by 87 The charity BeatBullying estimates that one in three young people in the UK is a victim of cyberbullying And that 3 of that number have attempted suicide What are the effects of cyberbullying In the real world bullying was once confined to the playground In its new online form cyberbullying can be carried out through social media sites texts websites or instant messaging and can present itself in upsetting or threatening messages rumours or embarrassing photos or videos posted online Because children can ac
88. sion and electronic games predict children s psychosocial adjustment British Medical Journal University of Glasgow March 2013 tinyurl com childrenT Vandgaming Digital skills for kids Vodafone research tinyurl com VodafoneandMoshiMonsters tinyurl com usingtherinternetsafely tinyurl com tabletgeneration Generation Internet Growing Up with Social Media Letterbox July 2013 tinyurl com generationinternet Digital Birth Welcome to the Online World AVG by Research Now 6 October 2010 tinyurl com digitalbirth Average Age of Owning First Phone Has Dropped Six Years in Past Decade Mobilephonechecker co uk 9 August 2013 tinyurl com firstphoneage Younger children turn from phones to tablets Ofcom 3 October 2013 tinyurl com phonestotablets Statistics on online safety ChildLine Services NSPCC February 2014 tinyurl com onlinesafetystats The Tablet Generation How do young children use digital technologies Vodafone and YouGov 24 October 2013 tinyurl com tabletgeneration Children and Parents Media Use and Attitudes Report Ofcom 3 October 2013 tinyurl com OFCOMmediause Zero to eight Young children and their internet use EU Kids Online August 2013 tinyurl com childreninternetuse Tread carefully digital footprints can lasta lifetime Babies appear on social media within an hour of birth the Telegraph via Posterista co uk 27 August 2013 tinyu
89. ss and fun of video games Personalised technology brings to life the gaming experience and enables them to interact and socialise with friends and family in a way that we tend to take for granted Although our primary focus is on helping people benefit from the fun and inclusivity through video games there s often a wider impact to our work says charity spokesperson Mark Saville Erin is a girl with severe disabilities who is using an eye gaze system to play music paint pictures and turn the pages of an onscreen book Then there s Rob a young man who had a car accident that left him quadriplegic just days before he was due to go to York University last year Using the eye gaze system that we ve lent him he can type and access the internet and he s just been offered an unconditional place at Bristol University 21 Partnerships Digital skills for kids Vodafone and Moshi Monsters have teamed up to help kids discover more about staying safe online he internet can be a fun place for T young children keen to explore the world and share their lives with family and friends But it s important that they know how to do this safely And that s why Vodafone has partnered with the hugely popular virtual world Moshi Monsters to produce a series of six free Web Super Skills cards Drawing on advice from trusted experts the Moshi Monsters cards feature tips for staying safe online in the form of activit
90. t Director Ben Martin Senior Designer Ross Ellis Staff Writer Krystal Sim Senior Account Manager Jenny Hogan Strategy Director Lindsay Barrett Creative Director Matt Beaven Managing Director Toby Smeeton We do our best to make sure that the information in your magazine is correct but sometimes things change after it s printed Vodafone Limited Registered office Vodafone House The Connection Newbury Berkshire RG14 2FN Registered No 1471587 Published by Sunday Publishing Limited sundaypublishing com Welcome m delighted to welcome you to the 2014 issue l of Digital Parenting hope you find it useful and that it will become your year round point of reference for problem solving whether you re the parent of a toddler or teenager new to technology or an expert in all things digital The generation that grew up with the internet invests a lot of time in online culture and get a lot back in return Every day we hear great stories of young entrepreneurs making good or apps with an impact on society such as those that help children to read better at a younger age At the same time we all remember media tales of children facing the dangers of cyberbullying chatrooms and social networking or the unwanted results of sending a revealing selfie It s an interesting question how to make the most of the devices and websites available but still ensure our children are protected from seeing or doing thing
91. the answer to instilling in your Ladybird I m Ready to Spell 2 99 This digital offshoot of Penguin s much loved Ladybird books is a polished spelling app based around three simple fun mini games each with three levels to suit different ages and abilities Mr Shingu s Paper Zoo 1 99 Kids create their own zoo of colourful animals folding them together virtually using on screen origami instructions It teaches children to Save virtual coins to spend in the game with no real money in app purchases required Toca Hair Salon 2 1 99 From the team behind Toca Builders this turns Kids into hairdressers cutting dyeing and brushing characters hair however they like It s another open ended app with no specific goals other than to create and experiment of other chat enabled apps or websites Couple this with the recent news that almost two million British children under 16 have been targeted by strangers on the internet and it s clear why allowing children to use the web unsupervised is a daunting prospect for parents So what s the right answer when it comes to keeping Kids safe The debate is often split down the middle either full surveillance style monitoring is the only way to ensure peace of mind or any monitoring is considered tantamount to spying child the tools they need to stay safe themselves responsible and sociable they are in face to face conversations with others
92. ther s house he has very poor reception She chats to her dad over Kik Messenger when she s at home and he is far more a part of her daily life as a result Different medium same rules Instant messaging has been around for a long time in various forms says Dan Raisbeck co founder of anti bullying charity Cybersmile org My daughter s friends were caught out by Snapchat someone had taken a screenshot and sent it to their friends Popular IM apps and services BlackBerry Messenger Lets users message each other for free Unlike normal texts BBM messages can be sent to lots of people at once allowing large group conversations Snapchat Free photo sharing app where users decide how long the image will live 1 10 seconds after it s viewed This doesn t mean it can t be captured by taking a screenshot You can only share with friends and you have to be 13 or over to use It Your child is no more at risk than they would be on any other form of social media so the same sort of rules apply he adds In many chat apps for example the privacy settings will be off by default and it s up to the user to create privacy settings they re happy with There are also some basic rules to talk to your child about such as not using their real name on a public profile never adding a location to messages or photos and never accepting a follower or friend whom they do
93. ther countries Other product and company names mentioned herein may be the trade marks of their respective owners The opinions stated in this document are the authors own and not necessarily those of the Vodafone Group 47 Ifyou Look too closely over your child s shoulder it gives them the impression you dont trust them p9 Try things out for yourself and you ll get a feel for what your kids are using p15 The aim is to get kids to stop and think before they send p19 By using Minecraft students are improving their problem solving skills communication skills and collaborative working p20 I ve Deen catapulted into a gobal community making the world around me more accessible p26 How will you advise your future teenager on what s appropriate to post if you ve been posting embarrassing shots of them throughout their childhood years p28 Some children are able to ignore online bullying but most take it very personally and are haunted by these anonymous and vicious expressions of ridicule and disdain p29 The issue isn t just about reducing children s access Adults need to be modelling a healthy balance and stop themselves constantly checking their devices for emails and texts p33 In the real world we treat strangers with caution Similar care should be given to your child s new online friends p54 ISSN 2051 1221
94. ting system for user generated content uploaded to video sharing platforms The trial went live in Italy in March And after taking on the responsibility from the Mobile Classification Board in July 2013 the BBFC is now officially charged with regulating mobile internet content too It handles the framework that enables mobile operators to restrict access to their commercial content considered unsuitable for anyone under the age of 18 This means the BBFC will bring its film and video standards to bear ee 3 461 www pegi info www pegi info www pegi info www pegi info 12 1 16118 www pegi info ci www NW pegi info e ii i www pegi info Stay safe with the Vodafone Guardian app The Vodafone Guardian Android app is available on Google Play It helps parents protect their child s smartphone from inappropriate calls messages and online content Follow the steps right and you can block numbers restrict outgoing calls to specific contacts and transfer bullying text messages to a secure folder for evidence To set up parental controls on other phones see pages 37 39 Setaparentcontact Setapassword Download the app Create a password from Google Play then to control the app enter a parent contact no changes can number so youreceive bemade tothe a text ifthe app is Vodafone Guardian deactivated Click Save settings without it You will also get a text if an emergency call is
95. ut the age at which your kids can sign up to social media whether their mobile phone usage counts towards their daily screen time allowance or if it s OK for them to send selfies from the dinner table When youre a busy parent It s easier to just set all this aside to worry about another day probably when your child is older and more likely to get into trouble But now even pre schoolers are getting online and using technology A 2013 report from the EU Kids Online network Zero to eight Young children and their internet use noted that very young children eight and under are showing particularly increased patterns of internet use and tweens nine to 12 year olds usage patterns now resemble those of teenagers five to six years ago And thanks to blogs and social networking sites where parents share scans and pictures most babies under the age of two already have a digital footprint s ihn a 5 se as n aN i w a Sa an Tieg aiy ae SS ona 12 at j ooa e er Meanwhile a 2012 2013 CHILDWISE Monitor report spoke to almost 5 000 young people aged between five and 16 across the UK and found that 56 of nine to 12 year olds have a Facebook profile in spite of the 13 years minimum age limit while 30 of seven to 16 year olds who use the internet reported knowing someone who had nasty unkind or untrue comments posted about them on social media It s always easy to be fearfu
96. w what interests your child and how they use the web you can make sure they understand how to be streetwise online just as you teach them to be streetwise in the real world By showing your child real life examples of inappropriate contact or conduct you can bring the message home more effectively than by playing spy says Joanna Mallon founder of Kidsblog If you look too closely over your child s shoulder it gives them the impression you don t trust them which could make them more likely to go behind your back and not tell you what they re doing online Send the message that you trust them 5 tips to nelp you find the trust balance 1 Agree limits with your child about how and to what extent you will monitor their social networks and their browsing history Spying doesn t have to be secret 2 Keep an open dialogue with your child about their experiences online Talk to them about what they use the internet for what they enjoy doing and who they re Just a couple of years ago Facebook YouTube While a suite of parental controls is always a communicating with and the occasional upstart like Chatroulette were good idea products such as Net Nanny or Norton all parents had to contend with Now there is Family filter inappropriate content less monitoring 3 Stay observant and curious about your child s life How Instagram Snapchat Fruit Ninja Ask fm andahost and more dialogue is
97. ying to win Last year five year old Danny Kitchen from Bristol ran up a bill of 1 700 on his parents iPad in just 10 minutes buying costly add ons from the game Zombies vs Ninja 56 Similarly eight year old Lily Neale from Somerset unknowingly spent 4 000 playing Campus Life My Horse Hay Day and Smurfs Village on her dad s iPad all games aimed at children under 10 The money was eventually refunded to Lily s father But many parents end up taking the hit and paying a significant amount for a few minutes of child s play Five year old Danny Kitchen ran up a bill of 1 700 on his parents iPad in just 10 minutes buying costly add ons from the game Zombies vs Ninja OFT urges fair play Headlines such as the one above played their part in the Office of Fair Trading OFT carrying out a five month investigation looking at 58 web and mobile apps likely to appeal to children It found some included potentially unfair and aggressive commercial practices and children s inexperience vulnerability and credulity were being exploited by the app creators The OFT said it was particularly concerned about games which imply the player would somehow be letting down other players or characters if they did not obtain something by making a purchase and about blurring the distinction between in game currency and real money The resulting Children s Online Games report concludes that the app ba

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