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Inepro Back Office Suite & Help

1. 53 Y Optional Counter Type crap COPY SP 5 113 001 Optional Counter Type COPY SP 5 113 002 rU SR SENE Optional Counter Type iG 7 Optional Counter Type m Default btiona Counter Te Liu Lone b an lona Counter ee De a RR Ru External Optional Counter Type 2 External Optional Counter Type Page imu UEM 17 External Optional Counter Typel ome a 5114 Optional Counter I F on OMM 5114 Optional Counter 1 F rx 5118 Disable Copying Line Key Card RK3 4 A 5118 Disable Copying i 1 Expansion Device 1 5120 Mode Clear Opt Counter Removal Mode Clear Opt Counter Remova 5121 Counter Up Timing 5121 Counter Up Timing ls 5126 Jr Size Original Setting 5126 F Size Original Setting S bwansion Device 3 5127 Jus Mode Bea 5128 Code Mode With Key Card Option 5131 Paper Size Type Selection 5127 APS Mode 5128 Code Mode With Key Card Optio E Paper Size Type Selection Group D es ip eee TF 2011 System Status ETE List 10 2 3 m SP 5113 T Default Optional counter type to Key Card 4 Set SP 5113 002 External Optional counter type to Expansion Device 1 Jetting Jescripuon value SP 5113 001 Default Optional counter type 1 Key Card RK3 4 SP 5113 002 External Optional counter type 1 Expansion Device 1 System Settings gt Administrator Tools Press the 9 2 button in the upper left corner of the machine to
2. PER 198 31 die RTI I m 198 32 Paper Type O EN 198 39 diia uo Me 198 34 Product Groups ed 198 39 dreeliieWi ueri re E 199 30 Product TYPE ci Y 199 37 dior ni ER 199 30 PUSE SUD TYPO iia 199 29 PUSE TYDE ninien Ee aE AE A ETE R 200 A e T I 200 AT SOE i e 200 AD Lr ol Momo E 201 Version 4 24 0 Inepro B V htto www inepro com VI Inepro Back Office Suite amp Help AS SHO o 201 44 Tag A ea ce emwcsecetecciencnced R E A E 201 AD Terminal ona 202 BG WS A E Ene 202 Al USES O 202 AG VAT ipunin aa i a a e O aa a a 203 Troubleshooting 206 A O a a aaa a a T a a ay 206 l cant reload a card E 206 I can t move the credit from a card to another sssssssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnn eere eene nennen nennen nnns 206 Prices are not transfered to the terminal 1 cLeeeeeeeeeeee eee ieceeeeeeeeee eere nennen nnn nnns 207 Terminal is not sending the transactions to the database eeeceeeeeeeeeeeeeues 208 2 PAV COMM cua cdi oo 209 Error 9 Unknown Rer iro iiem PP etek vei vanlvatutwstetevecesactassasecesestvasececacuvnbsbecvetes 209 Nine Digit NUMDEF ieis aa 210 Connection A uuu 211 iscNOCallOWBGO ncc ceci ccs cine enn teo E eie Eee EM Use Eu PEE E ve 211 TEL Opt
3. 15 Detail Panel and Divider Bas aa 16 Setup 18 1 Installing THE SOM WANG santi dl ceca dn oa za row oce cusa qa o cas eeu oos 18 PAM IMFOdUCIO e UN 18 3 eene te EM 19 4 Operating Procedures viii dio 20 5 COMMUNIC IOM NENNEN ER 21 6 Network COnneCUONS sussista aa Reed tu ARI 22 7 LEDs Light Emitting Diodes canica a aa 24 9 Software Configuration settings i 26 9 Inepro Business Server Optional ooconnncccccnncnconennnanncncnnnnnconennnnnronnnnnannrrrnnnnnnrrrnnannrrrnnanas 29 10 SPCC AUOMNS ii o 31 Dl INTO QUCION cioe nexo oorr ea EE E ree E eed Ie ree aa E area 32 12 SelUD ceci hop o a aa 33 jENEUI DI WE 34 14 Configure PayCon Terminals ipio oiii oce cos oem ate ue oiu E pec chuu sog c oR v dE DU ba xev Cvu caua nnna 34 19 SOU SOM WANS ee 36 16 Basic Configuration Wizard 5 x otii terrere oe eeu eir sx decscidaveeesbavssceusecetecessczedcasecetesetess 40 17 First TIME FEGIStrAON RE 40 19 nepro Chent SetuP ett 42 WING OWS ce 42 Mac ar redone E eae ea A EE 43 Menu File 52 T GIOS Weed 52 2 Loginas adiferent USE Aaa 52 Version 4 24 0 Inepro B V htto www inepro com Inepro Back Office Suite 8 Help Menu Basic 1 DocuPRO devices Paper PC CashPRO devices PROQUC S rasa ries O O N O0 OF 5 O IN Access Rules O Departments O AN OO 01 5 C IN Cost Centres hb mb mb N O Product Tare h mb A 0 Printer Pools
4. us Period Base ANNAN Cont Period Device Gr pl Product 37 Cont Period Device Gr o Product Grp 38 Cont Period E Gr JETS Gr ol Produci 39 Not possible Cont Period Card Grp 40 Cont Period Card Gr pl Product 41 Cont Period Card EM Product Grp 42 Cont Period Card Grp AS Gr JEA 43 Not possible Cont Period Card Gr E Grp 44 Cont Period Card Gr p Device a Product 45 Cont Period Card Grp Device Gr o Product Grp 46 Cont Period Ez Gr on Gr jpam Gr o Produci FUIT possible Cont Period Quantum Cont ee Product E en Period Quantum Product Grp 50 ContPeriod Quantum EEE Gr SIZE 51 Not possible Cont Sua Device Grp 52 L Cont Period Quantum Device Gr pl Product 53 Cont Period Quantum Device Gr o Product Gr p 54 Cont Period Quantum ps Gr TEENS Gr p Product 55 Not possible Cont aa a Grp 56 Cont Period Quantum Card Gr pl Product 57 Cont Period Quantum Card Gr pl Product Gr p 58 Cont Period Quantum Card Grp HERE Gr p Product 59 Not possible Cont Period Quantum Card Gr DE Grp 60 Cont Period Quantum Card Gr p Device Gr pl Product 61 Period Quantum Card Grp Device Gr o Produc Grp 62 Cont a Gr SESE Gr IIS Gr p Product 63 Not possible Happy Hours
5. Scheduler Scheduler Settings Time Period Standart Period Last Week y Custom Period Specify a number of d Last Month result data for The std Last Quarter of substraction of this Last Year date of execution of this task and the end date will be the date of execution Destination Dutput Qutput Type POF y C Pini Generated report will be sent to a system default printer Sendreport by email Specify email addresses delimited by a coma For example welcome inepro com profit inepro com success Ginepro com BCC Save report as a file to the directory Path ENProaram FilesneprosB ack Office Suite Export Greate Cancel Scheduler Scheduler Settings Time Period Standart Period Last Week y C Custom Period Specify a number of days vou want to have result data for The start date will be the result of substraction of this number of days from the date of execution of this task and the end date will be the date of execution Dutput Dutput Type PDF y PDF Generated report Word system default printer Destination Sendreport by email Specify email addresses delimited by a coma For example welcome inepro com profitt amp inepro com success Ginepro com To EE BCC Save report as a file to the directory Path ENProaram Files Inepro Back Office SuiteNE xport Create
6. Version 4 24 0 Inepro B V htto www inepro com Menu Advanced Part 68 Inepro Back Office Suite 8 Help Y Terminals Whenever we use the word Terminal in the manual it refers to Inepro terminals such as a PayCon a PayMatic device or another PayCon based machine like a Guest reloader The difference between a PayCon and a PayMatic is that the PayMatic is a PayCon in which you can also use coin But also different card readers like the IP readerPC terminals in de terminal list they will have an SID a long alphanumeric code are considered to be servers or workstations rather then terminals The Terminal is a payment user interface combined with a intelligent computer system to handle all kind of payments in a wide variety of payment situations You can use cards with stored user data or in combination with a network and Inepro Back Office Suite you can store the data on the Inepro database and use ID cards to handle the payments The Terminal is a device that identifies the user via his or her card to the Inepro Back Office Suite The connection serves as a way to assign a Device within the Inepro Back Office Suite The software will connect the Terminal by it s ID in the database to for instance a vending machine or a copier in the database The Terminal properties Server Towhich server is this Terminal attached The network or IP address Host Name The host name of the Terminal Softwa
7. Data conversion results Departments Record count in csv 291 Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Record was found in the current data Wizard After the import you will get a report this will tell you if there where errors if the import has succeeded and how many records where imported when it is done and you have read it click Check if the files are correctly imported Import from LDAP like MS Active Directory You can import User data from Active Directory or rather LDAP by using Active Directory import we will go by the different settings below amp Set Connection Settings AE Set Connection Settings Connection v Pot 389 Protocol Version 3 ro D
8. 2 Product Templates Product Templates are pre set lists of Products or Paper Prices with certain settings already configured You can use it to configure large groups of products quickly and easily The Product Templates properties The name you use to identify your template The Device Type is a type of device like a printer or cash register Type i3 AccessPRO Devices An AccessPRO Device is a device that can only be used by AccessPRO This can be any door access device that is attached to a PayCon The AccessPro Device properties htto www inepro com Version 4 24 0 Inepro B V Menu Basic 57 Short Name A name less then 15 characters long This field is stored and optionally displayed on the PayCon L A long name 40 characters is the name used in Windows and the receipt in the PayCon every ong Name i other time short name is used Description of the location of the device Device Type The Device Type is a type of device like a printer or cash register A free field to enter extra information such as a description of the object or it s location AntipassbackEnabl Is the anti pass back functionality enabled ed DashboardID Unique ID of the AccessPRO Dashboard application Sie The site the user device product or PayCon is located 5 Cards A card on the outside physically resembles a ATM card It has technology inside that identifies the card and thus the user It is u
9. http www inepro com Version 4 24 0 Inepro B V Menu Data 103 The discount screen New Discount and Permission Ee xi r Product or Products Group Product coca Cola C Products Group FO Device Group fF Card Account Group Card Group e Purse Type e Department Department Teo e Quantity lt This rule can only be used with a PosPRO Cashregister or a Printer This rule can only be used with a Printer Periodical discount C Dontuse Continues Period Continues period C Happy Hours Start 1 14 2005 y 00 00 00 i Finish 1114 2005 y 00 00 00 E Discount Fixed Price Absolute Discount E Cumulative Discount E Relative Discount E m o ermission Stop looking for further discount j RAN o Undefined Allowed Disallowec v OK d Cancel You can create a discount on a Product or on a Product Group You can give discounts on even smaller groups by also selecting a Device Group a Card Group a Purse Type Department only for PosPRO CashPRO and printer discounts and a quantity only for print discounts With Periodical discount you can set the discount for a selected period of time Furthermore you can set the discount amount and the way it is applied in the Discount group box You may fill out only one kind of Discount in this box And finally you can check the
10. Color Dont care Duplex Dont care Document Name Department w Description 2 w wv OK OG Cancel Custom Message wv OK d Cancel The options of the new printer rule window are explained in these tables Printer Rule Type elete job o not charge ause job edirect edirect amp Reprice Printer Rule Confirm Type Acknowledge will shows a message with an OK button The action can Acknowledge not be stopped The user will confirm that he has seen the message and the action will be executed Acknowledge or Decline will show a message with an OK and Cancel button The user can stop the action by pressing Cancel The job will then not be printed Notity Notify will show the user a message notifying him of the applied rule In Acknowledge or Decline the mean while the action is executed No message is shown to the user The user is not informed about the applied rule Operator The job properties are greater then or smaller then the following properties The job properties are equal to the following properties The job properties are smaller then the following properties The job properties are smaller then or equal to the following properties The job properties are greater then the following properties The job properties are greater then or equal to the following properties Properties Pages The number of pages in the job pool file Size kb The size of the spo
11. Fill out the name of your Organisation htto www inepro com Version 4 24 0 Inepro B V Menu Tools 133 Add your first Location Location is the middle group of the hierarchal structure of an organisation and it can be part of an Organisation and can have one or more sites Press to add an location press to delete a location or double click an a location to edit K lt Hyogo 23 B SS Mame Organisation Valid From Valid To Meerstraom College Nuovo 40 Utrecht 0101712300 010172100 Vader Rijn College IMueva O Utrecht 01 01 1900 01 01 2100 Leidsche Rijn College Nuovo Wt Utrecht 0120171 300 01701 72100 Leimuiden Inepro Group 01 01 1800 10140142100 Big City University of Knowledge 0101 1900 014012100 4 k Fill out the name of your Location Add your first Site Site is the place where a device user or Terminal is physically located It is the smallest group of the hierarchal structure of an organisation and it is mandatory Press to add an location press to delete a location or double click an a location to edit K4 lt gt gt A000 23 BE amp Mame Organisation Valid From Valid To Meerstroom College Muowo 40 Utrecht 07 101 4 900 01 01 2100 Vader Rijn College Nuovo WO Utrecht 011011900 01 01 2100 Leidsche Rijn College Muove 40 Utrecht 0120171 300 0120172100 Leimuiden Inepro Group 01 01 1800 10140142100 Big City University of Knowledge 0101 1900 01
12. Name Price Line cite Type 1 The name should be a description of the site in respect to the price line Y Servers The word server can have different meanings 1 A computer program that provides services to other computer programs and their users in the same or other computers 2 The computer that a server program runs in is also frequently referred to as a server though it may be used for other purposes as well 3 In the client server programming model a server is a program that awaits and fulfills requests from client programs in the same or other computers A given application in a computer may function as a client with requests for services from other programs and also as a server of requests from other programs When we use the word server we use the second definition The computer that a server program runs in In the Inepro Back Office Suite we use the word server for the computer s with the software itself the server with the database the computers with the print queues and finally the machines with PayCon service PCS on it The server window presents you an overview of all the servers All computers that are modifying the transactions table in the Inepro Back Office Suite database will be seen as a server each have a Server ID These servers are shown in the Servers window The server will be added automatically there is no need to do this manually It htto www inepro com Version 4 24
13. This kind of file is universally accepted by database programs El Department A Department in Inepro Back Office Suite is used as a User group to book their costs to a Cost Centre Jiu gt Device Log This log will contain all transactions that a Device has made Even Card Inserted Session End and Card Removed are logged as transactions You can select a time period and as in all other options you will be able to filter the data htto www inepro com Version 4 24 0 Inepro B V 195 Glossary 5 Device Type The Device Type is a type of device like a printer or cash register 2 DocuPRO DocuPRO is the name of the software module that Inepro invented for managing all things related to documents and printing in a business environment 2 DocuPRO device A DocuPRO Device is a device that can only be used with the DocuPRO module This can be any device that handles documents Printers scanner copiers or a combination of those MFD s DocuPRO Product Type The type of the product for example a print copy This is used in combination with Device Type and Product Template to make sure you can t use Document products like print or copy on CashPRO device like a vending machine and vice versa 52 Employees Employees are people who use the Inepro Back Office Suite people like you They can have a password login name and a collection of rights to determine which part s of
14. ooononccccnnnnnccconccanconennnanonennnnnnnononanancrrnnnnanerrnnnnnnnrrnnaaanens 152 15 Backup And Clean Database misiva ii 153 Menu Help 158 1 About Inepro Office Manager aia 158 Y cect usteteaieeltiasiaeetc bs sevetnade cis eneessteaenedeatesaiteaeieetetesaeasi tite aueeatieseness 158 3 Inepro Back Office Manager Help ssssccsssseecseeseeeseeseeseesseeeoesseeeeesseeeoeseesosseeeoenseesonas 159 4 INEPFO Remote SUPPO izeni a latedas e pax E cua ocu LU Ces coU ipa Duet E ERE 159 Sees ri PRESE 159 0 BUG REDOT e 159 EES INDIILCOM a a a a a 160 9 Alert E Mail Settings is 160 Support Applications amp Tools 162 1 Introduction Support Applications amp Tools ssssssssnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nn 162 2 Introduction Business Server sssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn mnnn 162 3 Connect terminal to BuisinessServer ooccccconnncccnonccconcnncccnnnccnnnnnnccnnannrnnnnnnrrnnnrrrnnnnnnrenanenennns 162 AE SOM OINS MEETS II ti 164 5 Introduction Ricoh Embedded ida 169 O Machine Selling St AE 169 Y SO MWare SC UUING S cas 171 8 Install the SOMW ALC sensacion a a taco ge na cu Aa daa idea 172 9 BASIC FUNCIONS arar AA 175 10 User Interface eee 176 HU PAD CIN lic 180 12 PAD DONIC Haiti RET 182 Environment 184 1 Stored Value Server Environm
15. 31 252 744 045 E mail info inepro com M Auto Start On oK Cancel Wachten op 10 4 1 120 8 Confirm you want to install the DocuPRO extended feature and click OK 9 Note YOU WILL NOT GET ANY CONFIRMATION SO YOU WON T KNOW IF THE INSTALLATION WAS SUCCESSFUL OTHERWISE YOU WILL GET AN ERROR MESSAGE RICOH Aficio MP C2800 Web Image Monitor Home Home Document Server Status Device Info Counter Inquiry Printer Print Jobs B Device Name RICOH Aficio MP C2800 p Job A Location Address Book E Comment i h E Host Mame RNPEFZA78 Sk i a y Configuration E EA PEPE O ae er Reset Device Reset Printer Jab 10 Reboot the machine either directly or in the main web menu Basic Functions The Inepro Ricoh embedded system has a number of basic functions Print release Basic copy Basic scan The main focus of the system is a payment and accounting system for the basic machine functions and provide a print release option for the Inepro DocuPRO system In order for this to work the system blocks the machines default functions until a user is logged in lt also records all the transactions a user does until the user logs out and stores these to a central server Default operation By default the machine is blocked If a customer comes to the machine he she is asked for a login code A customer can login via a code or by presenting a card The card handling is done externally a
16. Add edit or delete products Press to add a product press to delete a product or double click an a product to edit K 5000 2 Bua Drag a column header hereto group by that column Praduct Code Name PayConDisplay Mame Produ Coca Cola Coca Cola Cashr Coca Cola light Coca Cola l Pepsi Cola Koffiethee choca Koffie epe Head more about products in the chapter products on page ss Read more about Paper Prices in the chapter Paper Prices on page s Version 4 24 0 Inepro B V htto www inepro com 136 Inepro Back Office Suite 8 Help 2 Standard Product Templates Product Templates are templates of Products or Paper Prices for a specific device Thanks to these Product Templates you can assign the same configuration to a large number of devices It is of course possible to add delete or modify these templates Add edit or delete device contigs Press to add a config press to delete a config or double click on a config to edit Device conhigs are used to set up a device easily with a config you can automatically attach more then 1 product to a device gt 1 20 8 2 S mf Mame Device Type Reloader Reloader ending Executive Vending Hottie aparaat Vending Back 4 Printer pools A Printer Pool within the Inepro Back Office Suite is a collection of printers that can use follow me That is if one printer in the
17. M v Printer Queue v Printer Driver v PaperSize Fallback y Paid Printing Accounting v Job Codes Sec When you go back to the Printer Pool window you will see your printer in the area below Version 4 24 0 Inepro B V http www inepro com 140 Inepro Back Office Suite 8 Help 2 Setting up your devices When you have installed the DocuPRO Server you will see that all local printers are already added to the database All other devices need to be added manually Add edit or delete devices Press to add a device press to delete a device or double click on a device to edit device can be a Printer a Copier a Wendingmachine etc etc When wou connect a PayCon in the network you can attach this PayCon to a device K gt HH COO 2 YE ia Short Name Long Name Address Devic CLSO0 TD Opaardeerautomast TD TD bij Erik Reloac Cola TD Cca Cola automast TD TD hij Erik endi As Back lt lt i P Read USB Sticks When you are using terminals in the system that use an USB stick in stead of a network solution to transfer the transactions you will need to copy those transaction to the database You can do this in the PayCon server service but you can also use this option in the Inepro Back Office Manager Plug in the USB stick that has been prepared for use in a Terminal Wait until the data has been copied Remove the USB Stick Go to the Inepro Back Office
18. Software Overview In our software suite there is a small number of concept which you need to be familiar with Menu options or objects will be written with a uppercase letter as for example Paper Prices Reading this section will help you to understand the program functionality much better Software components DocuPRO CashPRO The DocuPRO and CashPRO software modules have a number of base elements Devices and Products DocuPRO Devices are your actual printers copiers and MFD s Paper Prices are the prices for a A4 Black and White scan a A3 Colour copy or any other document product you sell nd CashPRO Devices are your actual cash registers and vending machines ii Products are the articles you use in these CashPRO Devices iJ AccessPRO Devices are your electronic access gates Access Rules is the collection of rules that govern your AccessPRO devices Relations A Device has to have an associated Products defined so you will need to add Products or Paper Prices for each Device We have a number of templates for Products and Paper Prices called Product Templates you can use so you don t need to fill out the product lists manually When connected to the network a Terminal a PayCon or PayMatic can be attached to a Device For reporting purposes devices and products can be grouped in Product groups and Device groups Version 4 24 0 Inepro B V htto www inepro co
19. Windows 2003 Server Windows 2008 Server Windows Vista 36 36 36 Version 4 24 0 Inepro B V htto www inepro com cH Windows 2000 FAMAM M Windows Server 2003 Windows Server 2008 Xp Vista
20. Days Time a Revalued Amount per User Report Monthly 17 00 00 00 Revalued Amount per Device Rep ort Weekly Mo Mi Do 12 30 nn atom SER I mem mp A A AA E EEA Rewalued Amount per Cost Centre Report Monthly 00 00 00 Sales per Device Report Hourly Devices Report Hourly Import Users from LDAP Yearly 00 00 00 a Close To schedule a new task press the button and pick a task to schedule Version 4 24 0 Inepro B V htto www inepro com 152 Inepro Back Office Suite amp Help o A E k Report Period Start 5 20 2010 00 00 00 H o What kind of new schedule task is required Io Shift settings with current date Device or Devices Group Import Products from CSV C Turnover e sd E C Import Users from CSV C Payment Ss E C Import Users from LDAP C Period PodutGru al Sales per Product Report C Period Overview MIROR E C Sales Product Per User Report C Total Sum of Amounts Report os ae E C Sales per Product Type Report C Devices Report Only the first report C Sales per Device Report C VAT UN C Sales per Device Type Report C VAT Product Group Schedule Location C Sales per User Report C Product Group C Sales for Users per Department Report Product Audit Report C Every Hour C Daily eek C Monthly C Yearly C Sales for Users per Cost Centre Report Budget C Sales for Products per Cost Centre Repo
21. Inepro 5 31 2010 6 51 AM Page 5 of 16 Access Granted per Device Granted Accesses per Device M 2451 AH Leimuiden Period 11 1 2006 until 11 20 2006 11 59 59 PM Device Long Name Inepro Showroom toegangsdeur Device Short Name Inepro Showroom Dewice Address Inepro Site Inepro B V Description Access Zones Inepro Showroom Toegangsdeurtje Granted Accesses 11 9 2006 10 11 53 AM Ween Franc van Franc TenderCode 4157861588 11 9 2006 10 14 55 AM Veen Franc van Franc TenderCode 4157861588 11 9 2006 10 19 52 AM Veen Franc van Franc TenderCode 2324159108 11 9 2006 10 19 59 AM Veen Franc van Franc TenderCode 4157861588 11 9 2006 10 43 11 AM Veen Franc van Franc TenderCode 2324159108 11 9 2006 10 43 34 AM Veen Franc van Franc TenderCode 4157850868 11 9 2006 10 50 26 AM Veen Franc van Franc TenderCode 2324159108 11 9 2006 10 50 58 AM Veen Franc van Franc TenderCode 4157808564 11 9 2006 10 51 38 AM Veen Franc van Franc TenderCode 2324159108 11 9 2006 10 51 52 AM Veen Franc van Franc TenderCode 4157850868 11 9 2006 10 55 52 AM Ween Franc van Franc TenderCode 4157850868 11 9 2006 10 55 58 AM Veen Franc van Franc TenderCode 4157808564 11 9 2006 10 56 02 AM Veen Franc van Franc TenderCode 2287715028 11 9 2006 11 31 96 AM Veen Franc van Franc TenderCode 4157861588 11 9 2006 4 52 04 PM Veen Franc van Franc TenderCode 22877 15028 11 9 2006 4 54 28 PM Veen Franc
22. Large parts of this manual are also available via the Inepro Back Office Help option Inepro Remote Support Help is only a click away with our Inepro Remote Support function When you need remote support you just have to call our helpdesk ask for remote support and click the option This will open an Internet browser and take you to our remote support webpage Download the software if it is not already on your server and any workstations you have a problem with and install the software on them Contact the Inepro Helpdesk for further instructions for remote support Support Mail When you want to email us for support please use this function This will do much more than just fill in the support email address Support inepro com it will also provide us with all the basic information we need of your Inepro Back Office Manager such as all the logs from the log directory the version numbers and licence information and even a device report This wil all be generated and compressed in a zip file by your manager in a short period of time depending on the size of your log directory Bug Report Bug Report can be used to report a bug directly to Inepro We will examine the bug consider if we also see it as a bug and then fix it We will then send you an e mail to confirm that we received your bug report You will need a email client like Outlook Express that is configured to send email Version 4 24 0 Inepro B V h
23. N N oL CO O O NOMA Subscription N N N WN oF W N Product Templates AccessPRO Devices 97 o m E ACCOUNTS 1 1 cuc e iot aU acie eed eei seu EE au USOGIS Soie eed isi eue dilo SLIDE a 12 Marked ana Menu Advanced T TOLMINA S 5 525 erii pu oo sceau Cone denter eos Es Organisations LEO CAWNOIN td SNOS nunsutiieiudieiiuenie inue cfc esee PVCS LINCS Rn Site TVDO6S xiii iic ia SOLVO S estates ieee NEUEM CD Edu Device Groups Product Groups Card Account Groups Accounting Template AccessPRO User Groups Access Zones Effective Rules Card LayQUt trit un at Subscription Layout Authentication Printer Rule Sets REASONS occ wane sas DEVICE LOG ini htto www inepro com Version 4 24 0 Inepro B V Contents Hl Menu Data 100 1 Discounts amp Permissions eoe ii AAA 100 2 DUO e a a 108 3 VE A I D HN lene 108 SE nun iae ldem c 109 5 ANOMY MOUS ACCOUNTS iiia is 109 6 Deleted PAYCONS ini a a aa aE ai a A a 109 T Deleted DEVICES a dueacteaeneeadsweseatueauedecsans 110 Menu Reports 112 1 PayGon Period OVEIVIOW ui 113 2 Terminal OVer Vie W cornia a D NS ER D rus EDI FA REUS aa 113 3 Access nules Der DeVICQ us 113 A Access Granted Der DEVICE usina laico b oe clesia uc Eee eie See Eouo d 114 5 Access Denied per DEVICE a 115 5 JEHecliVe RUES ont 115 rais Repo as 116 8 External REDON TOOL comes sesh n 116 Menu Tools 1
24. You need to tick the boxes for each right you want the employee to have The boxes of the rights he should not have should be empty As this list a quite voluminous we recommend using the Enable User Rights Admin function Read more about authorizing an employee in the chapter Enable User Admin Rights on page se Y Printer Rule Sets Printer Rule Sets allows you to enter a set of rules that can be attached to a printer The rules can determine what must be done with certain print jobs You could for example lead big print jobs to a specific printer that is meant for such jobs even if a user sends it to another printer Or you could prevent a certain department from printing in colour There are a lot of possibilities First you must create a set give it an unique name and then add the rules Version 4 24 0 Inepro B V htto www inepro com 96 Inepro Back Office Suite amp Help belonging to that set amp Printer Rule Sets ioj x K amp lt gt 3 0900 2 ome Drag a column header here to group by that column Name Description x d New Printer Rule Set Name Rute 1 Description K4 lt gt aale3 de New Printer Rule QO0O02Z Dg ere to group by that column Jelete job Printer Rule Confirm Typ Silent Operator Y nn EEEE v Pages SpoolFile Size kb Paper Size Type er Rule Confirm Type
25. gt gt E On ES 3 T E ED CashPRO Devices Product Code dl PayCon Display Mame l Product Gre xjl Mame hal Price 0 04 Paper Price E Price 0 05 Z Product Type Copy Aa Bei Copy Ad BAN Copy CashPRO Products 13 AddBEW Cow AdduplexB amp Wi Copy E 20060306152754 Fax Ad special Fax Aq a Product Type Print ao MABAN Pm rrt A4BBW Prir As you can see the price 0 05 has been further divided into the Product Types Copy and Print We will refine our view one more time by dragging Product Group into the Group By bar DEMO Inepro Back Office Manager kooswillem File View Edit Data Reports Tools Help DocuPRO Products DocuPRO Devices A 45 gt 31 O m E E i ES E GENE a CashPRO Devices Product Code l PayEon Display Marne T Mame Jl Open Price dl Ink Type il Ed Price 0 04 Price 0 05 Product Type Copy oe Product Group Copy CashPRO Products Device Configs Product Group special 20060306152754 Fax Ad Fax Ad E Product Type Print Cards Product Group Print Now the view is as detailed as possible the Product Type Copy has been further divided into Copy and Special while the Product Type Print has only one group Print You will not soon need such detailed grouping but if you do you can go many levels below the one in this example Version 4 24 0 Inepro B V http www inepro com 14 Inepro
26. 2 Default URL htto rndserver inepro local 10035 soap IT erminallnterface IPReaderlD Serial number or MAC address of the terminal NEN NN TRUE C LoggingEnabled Terminal logging to log server enabled LogServerAddress IP Address of the log server 127 0 0 1 TETUER ERR Maximum number of cost centers to show in selection on the terminal MinBalance Minimum balance accepted on he terminal IA Maximum balance Note Integer value only So 12 is PrintingMode Mode of print application 5 ADVANCED EurenySymboPem 007 DebughoggingEnabled EX PReadenD O LoggingEnabled 000 Logserveradaress 0000 ia A e MinBalence O MOXESnCe possible 12 50 not Version 4 24 0 Inepro B V htto www inepro com 166 Inepro Back Office Suite 8 Help gen e The user will get a detail screen with the option to select a job and depending on the setting Enable Job Property Modification you can the cx esae number of copies force the job to print in colour or black amp white and edit the detailed options of the print job only available in DocuPRO 5 systems If you are logged in on a terminal and press the button labeled DocuPRO in Konica Minolta Open API and labeled Print in Ricoh Embedded and PayCon Touch systems all job will be released provided you have enough money and there are no other reasons to prevent our job release Konica Minolta Open API and Ricoh Embedded At the moment your card is recognized by
27. Access Rules per Device Select days Special Cost Centre C Granted Accesses per Device Nii Pee C Cost Centre C Denied Accesses per Device f Tuesday Saturday C Revalued Amount per Device Report Effective Rules ees E Start time 000000 C Revalued Amount per Device Type Repe Reloading C Revalued Amount per User Report Sc Cancel 8E Cancel When the task is an import follow the wizard like you normally would If the task is a report you will get the report screen as shown here You should fill out the start period the schedule frequency and the device and other details When finished assign a file name to this scheduled report and press v Every interval hour day week month or year the report file you have assigned will be replaced with a report that starts at the start time and date increased with that interval So if create a report with the start date of 07 05 2007 and end date 10 05 2007 and set the interval scheduler at month wil get a report for 07 05 to 10 05 07 06 to 10 06 07 07 to 10 07 etcetera etcetera The existing file will be overwritten We recommend using the Inepro Balance Scheduler for scheduling budget or other changes in the balance of user cards or accounts We recommend using the Inepro Data Import Service for importing data from csv file or Active Directory 3 Enable User Rights Administrator Enable User Rights Administrator will enable you to adminis
28. Fixed BusinessServer 1 minute lockup under heavy load Fixed BusinessServer only using 1 database connection Fixed PayConUpdates being sent to terminal twice FixedPayCon software revision detection bug Fixed IDIS importing non person objects Fixed problem with Windows login prefix in IDIS Fixed issues with template settings in IDIS Fixed faulty password encryption in IDIS Fixed balance selection field in IDIS Fixed problems with auto generated tendercodes in IDIS Fixed EOS Error 122 in DocuPRO Reverted back to Inepro Client version 4 16 to resolve connection issues Fixed DocuPRO stopping completely when printqueues are missing Fixed problems with direct IP Reader release Fixed release of accidental release of extra job in DocuPRO 5 Fixed webdav functionality in ScanToX Fixed costcenter selection when using PayCon with DocuPRO 5 Fixed wrong costcenter selection when releasing all jobs OpenAPI PayConTouch Fixed IneproPrintSpooler reconnect in DocuPRO 5 Fixed several sessioncache issues in BusinessServer Improved Service Manager will now kill service when stopping fails Version 4 24 0 Inepro B V htto www inepro com 224 Inepro Back Office Suite 8 Help Removed 10s startup delay for OpenAPI Service in Service Manager Known Bugs and Limitations General Note No support of Broadcom Netgear Extreme ll network card No support for active active clustering Some printers can cause improper price calculat
29. ID gt Edit Card and present the user card cycle trough the values and set the value Blocked to 0 Test the card again it should now be working fine again 2 In all other cases a Call the Inepro Helpdesk htto www inepro com Version 4 24 0 Inepro B V Troubleshooting 211 g Connection Failed Q The PayCon displays the message Connection failed what could be the problem A 1 The PayCon service could have been stopped a Is the PayCon service running b If it isn t re start it 2 The network cables could be broken or disconnected a Check the physical connection between the service and the PayCon 3 DocuPRO service isn t running properly a Check if it is running b If it isn t re start it 4 The server IP address in the PayCon doesn t point to the machine the services DocuPRO and PayCon service are running on a Set the server IP address in the PayCon to the server the services are running on 5 The ports needed to connect with the PayConServer are closed check if all the ports needed for the Inepro System are opened Toepassing Type Nummer __ SSH Ei 2 SSH TCP Internet HTTP TCP so ___ TCP Not allowed Q The terminal shows me Not Allowed A 1 The terminal has no products a Check the terminal with the configuration tool or directly with the Administrator card if it has products in the product list b If it does not have products add th
30. Ports Text FILE Processors Text MaociPrint Monitors Block list of DLL s that are used by the printer driver Version 4 24 0 Inepro B V htto www inepro com 126 Inepro Back Office Suite 8 Help Ports Block list of printer ports like LPT1 COM3 FILE IP_10 0 0 1 TS022 Specify the Print Processor Processor The Print processor is part of the print system of Windows with the Modiprint option no spool file will be created the data will be send to a file this can not be monitored by DocuPRO That is why it is in the ignore list by default PayCon Server PayCon server is the server component that controls and handles all the traffic to and from the Terminals Mame dopo Setting Type Default Value Global Value Server Value Unit Auto create online accounts Boolean False Confirm costcenter selection Boolean True rade van an pa ace M pins f rans 7 m i 7 ga Silesia Store PayCon2 transaction XML Boolean False True Store succeeded transactions Boolean False Subscription Printer Text CX one Update unassigned paycons Boolean True Whenever an unknown tag is read in our system a new account will be ALLO EI IS created and the tag will be linked to this account Confirm the Cost Centre Selection in the PayCon The Cost Centre is Sinai ros Gud SS Sen Gr shown confimation will be asked Create new cards Create a new card silently sent alert
31. The Printer Pool properties Name The name of the printer pool Printer Rule Set The set of printer rules linked to this pool A longer description of the Printer Pool Printer Rule Sets Version 4 24 0 Inepro B V htto www inepro com 138 Inepro Back Office Suite amp Help e Inepro Back Office Manager bob File Basic Mea Data Reports Tools AS fat Terminals Al Organisations DocuPRO s Locations m stes a al Price Lines IRE Sa Site Types ey E Servers J Departments CashPRO a RPA E Cost Centre da Device Groups Produ Product Groups c Product Tare 2 E Card Account groups Product Te Ld Printer Pools d Accounting Templates TB eii AccessPRO User Groups AccessPRC d access Zones a Effective Rules amp Card Layouts ACCESS o E Sa Subscription Layout Subscription e ue x Printer Rule Sets Authentication E Reasons Mew Printer Pool P ES Mame Printer Pool 1 Printer Rule Set Rule Set 1 Description If you have created a Printer Rule Set you can add that set here to apply to all the printers in the pool Link the Printer to a Printer Pool K ooo 2 s nssm e Drag a column header here to group by that column Name _y Printer Rule Set Printer Pool 2 Rule Set 2 v Description K 2 0 2 D0D8 D
32. Update Terminals Restart anio Glee Services and Device History Seen INO deca Hee make changes in the menu s CashPRO Devices Update Terminals and Device DocuPRO products View or make changes in the menu s Paper Prices Update Terminals and Restart Services CashPRO products View or make changes in the menu s CashPRO Products and Update Terminals View or make changes in the menu s Device Configurations Terminals Servers Printer Hardware configuration Pools Printer Presets Deleted Terminals Deleted Devices Update Terminals Restart Services and Device History Reporting groups View or make changes in the menu s Device Groups and Product Groups Discounts View or make changes in the menu Discounts Organisational structure eal make changes in the menu s Organisation Locations Sites Departments and Cost View or make changes in the menu s Cards Online Accounts Users User History Marketing Device History and Anonymous Cards Reports View or make changes in the menu s Turnover Report Total sum of amounts and Device View or make changes in the menu s all reports except Turnover Report Total sum of amounts and Device User Management User Reports Customized Right Profiles There are two ways to define a customized rights profile by ticking or unticking the check boxes next to every right in the table beneath the employee details in the edit window or by using the Enable User Rights Admin function Ticking the Check Boxes
33. hitag2 Q5 and Ti RFID EM4x02 EM4x05 EM4x50 hitag1 hitag2 and Ti RFID EM4x02 EM4x05 EM4x50 hitag1 hitag2 and Ti RFID IP reader will read the following protocols EM4x02 EM4x05 EM4x50 hitag1 hitag2 Q5 and Ti RFID Setting 1 Because of the emulation of these different settings of Behaviour The card data of the EM4x02 cards will be processed and send in reversed order The card data of the EM4x05 cards will be hitag2 and Ti RFID Setting 1 are supported EM4x02 EM4x05 EM4x50 hitag1 hitag2 and Ti RFID the EM4x02 card and the EM4x02 EM4x05 EM4x05 card by the Q5 card EM4x50 hitag1 Ed as CENE E 1 processed and send in reversed order The card data of the EM4x02 and EM4x05 cards will be processed and send in reversed order A Warning Processing and sending of data in reversed order not tested for the EM4x05 cards htto www inepro com Version 4 24 0 Inepro B V Setup 29 Mifare Setting Description Value CardTypes The Mifare reader supports the 4 bytes Mifare card serial number and 7 bytes Desfire card serial number Setting 1 will be used to determine if the order of the 4 bytes Mifare card serial Card serial number is calculated from the raw data in the reversed order Setting 1 Ss AA Data 1 fNotapplicable fe Data2 X Notapplicable J______ _______ number should be reversed Card serial number Only 4 bytes
34. mmi ho sites 2 7E BR servers eE El Departments m E Cost Centers de Device Groups Paper P de R a 2 Product Groups B E Card Groups CashPRO P de Printer Pools E f Authentication r m Department Code Short Name Long Name Y DMMetering DMMetering Cashless Soluti Cashless Soluti INEPRO INEPRO gt H 000 23 Bia Cost Center Name Y Description valid From v valid To 7 Inepro Marketing Marketing 01 014 900 01 01 2100 11 Cashless Solutions Sales Cashless Sol 0170171900 01 01 2100 Close Press the Add button to open the new insert add menu Fill out the long and short name of the Department You can add the Cost Centres you want to link to this Department in the submenu Cost Centres htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 75 Department Al ES Department Code 2 B Short Name Sales Long Name Sales Default Tender Group vi Description Y Cost centres Function limitation settings EnableColorPrint EnableColorScan EnableColorSend EnableMonochromePrint EnablePrint EnablePrintSend EnableScan EnableScanToUsb wf OK OS Cancel Function Limitation Settings These settings will overwrite the settings of the multifunctional enabling or disabling settings for a certain department So even if the settings are disabled in the multifunctional
35. they will be enabled if these settings are set to true O This function is only available for the embedded API terminals gt Cost Centres A Cost Centre is the location where in bookkeeping the costs of a product are being made Users can book their costs on this Cost Centre They can either do this directly or via their department Version 4 24 0 Inepro B V htto www inepro com 76 Inepro Back Office Suite 8 Help The Cost Centre properties Cost Centre Code A unique code to identify this object A name less then 15 characters long This field is stored and optionally displayed on the PayCon Long Name other time short name is used Description A long name 40 characters is the name used in Windows and the receipt in the PayCon every A long name 40 characters is the name used in Windows and the receipt in the PayCon every other time short name is used Valid From The start date of the time period the Cost Centre is valid Valid Trough The end date of the time period the Cost Centre is valid Changed This is a timestamp notation of date and time that is created when this record is altered Max Spending The total amount that can be booked on this Cost Centre Amount Amount Spend The amount booked on this Cost Centre Reset Amount Set the Amount Spend value to zero Spend Department You can assign multiple Departments the right to book to this Cost Centre in this tab To let a grou
36. vending machine and vice versa Link Tvpe Determines if a product is linked to another product It can be set to Normal not linked yp Compound the main product or Linked a product linked to another product Determine per what quantity type a product is sold Pieces Mass or Volume By default set AS to Pieces with a Content Factor of 1 Content Factor The multiplier to use with the content type Tare You only need to use this if the product has another content type then Pieces The Product container this can be a bottle a salad bowl a plate a box etcetera Value Added Tax Second V A T A second Value Added Tax An extended description of the product Selling Check this if you want the product to be sold uncheck it if you don t Description 2 A second extended description of the product Description 3 A third extended description of the product htto www inepro com Version 4 24 0 Inepro B V Menu Basic 55 Description 4 A fourth extended description of the product CashPRO Devices A CashPRO Device is a device that can only be used by CashPRO This can be any device that is attached to a PayCon selling anything other then printed documents lt can be a cash register candy machine soda machine etc The CashPRO device properties ShortName A name less then 15 characters long This field is stored and optionally displayed on the PayCon L A long name 40 characters is the name used in
37. 221 p Paper Prices 198 Paper Type 198 PayCon 197 202 PayCon Server 126 PayCon Service 197 198 PayMatic 197 PCL 198 PCS 197 198 Permissions 100 Posponed Changes are not updated in my terminal 207 Postscript 198 Pre set list of Paper Prices 199 Pre set list of Products 199 Prices are not transferred to the terminal 207 Printer Pool 198 Product Groups 198 Product Template 199 Product Type 199 Products 199 Purse Sub Type 199 Purse Type 200 R Red List 200 Reports 112 Access Denied per Device 115 Access Granted per Device 114 Access Rules per Device 113 Effective Rules 115 External Report Tool 116 PayCon Period Overview 113 Terminal Overview 113 Terminal Period Overview 113 User Defined Reports 116 ED Server 200 Session 201 Session log 201 Session nested 201 Setup CashPRO 18 From CD 18 Inepro Client 18 Inepro Database 18 PayCon Sever 18 Setup Wizard Administrative PayCon 134 Authenticate 134 Version 4 24 0 Inepro B V htto www inepro com VI Inepro Back Office Suite amp Help Setup Wizard Authentication 40 134 Authorization 134 Authorize 134 Card Management 134 Defining printer pools 136 Devices 40 140 Employees 134 Existing devices 140 Location 40 133 Location information 133 Managing 134 Managing your products 135 Organisation 40 132 Organisation Information 132 Organize your printers 136 Paper Prices 135 Printer Pools 40 136 Produ
38. 24 0 Inepro B V Menu Tools 127 When the Red list is modified the administrator should use the Update Terminals option in the Tools menu The PayCon transmits his transaction log in the XML format Because of the limited memory available to the PayCon it all they fields are numeric values or ID tags The PayCon server will then translate those fields into more readable data by cross referencing with the database After the XML file is translated it is send to the database and the information is stored Only then the XML file will be deleted If for some reason the data is corrupt the corrupted XML will be stored Store PayCon2 transaction XML If you set this value to true the raw XML data from the PayCon will be stored Store succeeded transactions If you set this value then in stead of only the corrupted translated XML files all translated XML files will be stored Subscription Printer Fill in the name of your subscription printer at this moment the CX one default value is the only printer supported Update unassigned PayCon s Also update the PayCon s that are unassigned in the terminal menu 45 Inepro Back Office Manager Name Setting Type Default Value Global Value Server Value Unit Customer photo base path Text Customer photo base path The directory path with the User photo s Customer photo path When importing User data from a csv file you can also import photo s A
39. 24 0 Inepro B V Support Applications 8 Tools 177 m PG Back Space Delete ALL Screen A Login Screen 2 Login with your user name and password or present a card to the cardreader nepro DocuPRO US Personal A Bist Screen B Purse Screen 3 If you have a budget and personal budget please choose the one you want to use 4 Note This question does not appear if you only have one purse then you will go to either screen C if you only have a budget purse or D if you only have a Personal balance purse Version 4 24 0 Inepro B V http www inepro com 178 Inepro Back Office Suite amp Help EE Inepro DocuPRO EUR 0 10 em ito Multi X AA 1 General purpose costcenter 7 2 Customer 1 costcenter T Screen C Cost Center selection screen 5 If budget balance is selected and multiple cost centres are possible a selection screen is shown 6 Note This screen does not appear if you do not have more then one cost center 7 Or go to the below advanced screen with the Action button EE Inepro DocuPRO EUR 0 10 id ul uf LE Screen D Main screen 8 This is the main screen depending on the settings of the machine there can be 2 or 3 buttons here if there is only one option this screen is skipped 9 At this point it is also possible to switch to the machines own applications The printer icon will lead you to screen E
40. 29 Accounting only Accounting Only mode will register all printed jobs in the database This is commonly used when the print outs do not need to be paid immediately This mode does not require any hardware Network scheme Job codes htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 85 When your using Job Codes a pop up screen with a random number is displayed each time a print job is launched This number is then used to select and pay for the job at the printer This is the ideal solution for schools libraries The Job Code mode enables the user to send a number of print jobs to the server and print only a selection of these jobs Network scheme Code 123 Word doc 0 30 Secure release Version 4 24 0 Inepro B V htto www inepro com 86 Inepro Back Office Suite amp Help The Secure Release feature connects a login name to a specified id Typically this id is the unique number of a the user s card connected with the Windows login name Therefore all printed jobs can only be printed out using this particular id This safe mode of printing can also be combined with the above modes of operations Network scheme En Cost Centres htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 87 With the Cost Centre Feature you will enable your users to book their print costs on the Cost Centre A Cost Centre is the locatio
41. Back Office Suite amp Help How to build an advanced filter lf you want to view a selection of the data in the database you will need a filter With a filter you can decide which data you don t want to view We will use the Paper Prices table as an example To build a filter press the Build Filter button amp this screen will pop up u Filter builder untitled fit Fiter AMD rook gt press the button to add a new condition Save As Cancel ilder untitled fi Click on the field name to eee select another We have chosen Product Product Group Price Code Open Upen Price Cancel SES Product Type Ink Type En SL Paper Type jiour Pm Print duplex C Colaur Print t oc VAT lour Prn Print A3duplex Colour Print Description i 1 1 04 Selling fee 4 bw special Scan 24 ki Set the operator to like and the condition to 8 press the button to add a new condition Like 8 means search for everything with an 8 in the string The is a wildcard Save Ag Cancel Product Code EJ Product Type Fayton Display Mame Product Grr Mame Open Price 1 00 Print A3d Colour Prn A3duplex Colour Print UU BO ee 0 04 Copy E scan A4 kin Jal scan 44 bw TTD 210 Copy ed ue ooo ARA The view shows three product codes 08 20060306152528 and 20060306152809 which all have an 8 ad m uem Co Be
42. Cards 109 Budgets 108 Deleted PayCon 109 Deleted PayCon s 109 Discounts 100 Permissions 100 Removed Device 110 Removed Devices 110 Tax 203 V A T 108 Value added tax 203 VAT 108 203 Menu File Close 52 Exit 52 Menu Help About Inepro Office Manager 158 Alert E mail Settings 160 Bug Report 159 Help 159 Inepro Remote Support 159 Registration 158 Send Idea s 160 Support Mail 159 Menu Tools Account 130 Account Settings 130 Account Card Settings 130 Backup And Clean Database 153 Card 130 Card Settings 130 Comma Separated Values 141 Connection Settings 130 htto www inepro com Version 4 24 0 Inepro B V Index V Menu Tools Enable reload functions 150 Enable User Rights Administrator 152 Import from Active Directory 148 Import from CSV 141 Import from LDAP 148 Interface Settings 131 Read USB Sticks 140 Regional Setting 129 Restart Service 141 Scheduled Tasks 151 Setup Wizard 131 System Settings 122 Update Existing Terminals 141 MFD 197 Multi Functional Device 197 N Name conventions 3 Network Configuration 185 Setup 185 Network Configuration Central server 186 Database server 187 188 189 Multiple sites 189 Print server 187 188 189 Remote management 186 187 188 189 Single site 186 187 188 Stand Alone 186 Networked 185 Novell s NetWare Directory Services 196 O One server on multiple sites 198 Organisation 197 Output Manager Flowchart
43. Description 8 Header or trailer of an error code Long Pulse Emocrcoe ShorPulse Reader Non Wiegand Card reader not responding 9 error pulses m Error in the EEPROM configuration of IP Controller board Woa ea htto www inepro com Version 4 24 0 Inepro B V Setup 25 IP Controller Board LED s g LED Lu 3 i ao A RS232 Lad RUN P 4 5 LL LE n CARD ETH Green ETH Orange 3 5 gt J Footnotes Aid CI IP Controller board Card reader that does not allow access pent sends data to the IP controller board 1 On Blink every 0 5 sec On Running OK Card present lt On Card not present Card reader cannot be actively accessed 1 server 2 E ago 1 There are card readers that have a protocol installed where the controller board does not have to establish an active connection with the card reader The card reader itself will generate a data string containing the card number The IP controller board will receive this data string and after encryption redirect this data to the server This situation can cause the CARD LED and the RS232 LED to behave differently IP Controller Board Ethernet Connector LED s On each of the 2 Ethernet connectors on the IP controller board 2 LEDs are mounted with the same way of operating as a network switch router LED Status Display or
44. Franc TenderCode 4157850868 11 9 2006 11 33 12 AM Veen Franc van Franc TenderCode 4157808564 11 9 2006 11 33 18 AM Veen Franc van Franc TenderCode 2324159108 Inepro 11 24 2006 10 28 AM Page 1 of 5 Effective Rules Effective Rules Si 2451 AH Leimuiden Akhtar Rashid Rashid Inepro Toegangs deur Access Zone Inepro hoofdingang Period Start WeekD ays Period End Has Access Yes Offline Yes Inepro Showroom toegangsdeur Access Zone Inepro hoofdingang Period Start WeekD ays Period End Has Access Yes Offline Yes Inepro 11 24 2006 10 30 AM Page 1 of 32 Version 4 24 0 Inepro B V htto www inepro com 116 Inepro Back Office Suite amp Help User Defined Reports With the User Defined Reports module you can create your own customized reports This is done with the report builder The report builder is meant for people who are experienced computer users who have made reports digitally before The Report Builder is provided As is as a result no extra help is available in this document Report Explorer Fille View Help ll Folders Contents of All Folders P ee z Folders 34 Recycle Bin ID itemts selected 0 bytes External Report Tool The external report Tool contains the bulk of reports available in the Inepro Back Office Manager 1 Start the external Report Tool in the Report menu htto www inepro com Version 4 24 0 Inepr
45. M E P NE E UE SERS RN ER cO D D T 212 Question Mark returns error message lleeeeeee eee eeee eene n nennen nnn n nennen r nnns nnn nns sn nsns nnns sanas nnne 212 3 DOCUP e 212 User name doesmt match TOG oec eh acce eu cec cus e cenit 213 PayCon can not find print ODS iiie ioeicoi ree Po nn A 213 Credit OO TOW ee ccs 214 Error Spool file MOU OUNCE is 214 A ACCESS PRO iii as 214 User can not A a adi 215 Appendixes 218 1 AE A o 218 Z ADpeEndiI Dei 221 3 ADPENADECG oror a N a A cis 222 4 Append Dri NE aaa E 224 End User Licence Agreement Keyword Index Hi htto www inepro com Version 4 24 0 Inepro B V Introduction Part 2 Inepro Back Office Suite 8 Help J Introducing Inepro Back Office Suite Welcome to the Inepro Back Office Suite The Inepro Back Office Suite can be configured with different modules for controlling a payment access and registration system The Inepro Back Office Suite can be configured with DocuPRO AccessPRO and CashPRO AbsencePRO Absence registration software to register the absence of students or employees usually in an external third part database AbsencePRO will connect with the Absence terminals in the background and allow you to see how absence details in the reports accessible in the Inepro Back Office manager DocuPRO Printer and photocopier accounting software to allocate cost CashPRO Financial accounting software t
46. Premena Pet Devin Ke lt gt HH OOO 2E mz Drag a column header here to group by that column T Price 7 temPrice doe Bam tal eed Del v Eou k cid Mi ai MX nd w OK Pa Cancel 1 Press the Insert button to add a new price line 2 Enter a description and press the Insert button to add a price deviation You will note that the Item Price and the Normal Price will remain empty 3 Press OK and the price line will be added O Note that the Item Price and Normal Price are now visible again http www inepro com Version 4 24 0 Inepro B V Menu Advanced 71 a Price Lines K lt gt PH ooo stele Drag a column header here to group by that column Name Ke lt gt MH 2S Beg Drag a column header here to group by that column ShortName LongName Price temPrice CONEENCC ea a The Price Lines are linked to the Site Types You must give a site a Site Type the sites with that site type will then the appropriate Price Line 2 Site Types Site type are used in combination with Price Lines You can give a site a typ that would define if and what kind of price deviation is needed on that site Version 4 24 0 Inepro B V http www inepro com 72 Inepro Back Office Suite amp Help a Site Configs K4 lt gt 000 23 55 18 Drag a column header here to group by that column
47. Print 2 Select the Card Group Teacher 3 Set Fixed Price to 4 4 4 Click to save this discount Now we will assign the 5096 printing discount 1 Select the Product Group Print 2 Select the Card Group Teacher 3 Set Cumulative Discount to 50 50 4 Click to save this discount Now we will assign the 10 discount for old printer use for the teachers 1 Select the Device Group Old Printers 2 Select the Card Group Teacher 3 Set Cumulative Discount to 10 10 4 Click to save this discount htto www inepro com Version 4 24 0 Inepro B V Menu Data 105 Now we will assign the 10 discount for old printer use for the students 1 Select the Device Group Old Printers 2 Select the Card Group Student 3 Set Cumulative Discount to 10 10 4 Click to save this discount Now we will assign the 60 discount for 25 pages 1 Select the Product Group Print 2 Set Quantity to 25 25 prints 3 Set Absolute Discount to 60 60 4 Click to save this discount Now we will assign the 9 discount for office hours except on Monday We can not make printing more expensive so we will have to make the others hours cheaper We can not select a period that is not effected by the discount so we will have to make two discounts one for the mornings from Tuesday till Friday and on for the afternoons We will start with the mornings Select the
48. StartupSoundFile Full URL of sound file that is played when terminal is 4 starting up in wav format Konica Minolta Open API Konica Minolta OpenAPI is a proprietary API communication system that allows software application developers to create applications that communicate with Konica Minolta MFPs You will find the settings for this system in combination with the Inepro Business server below Setting scription dT eta The way the Costcenter field is displayed on the terminal O SHORTNAME The shoriname as set in the IBOS DB 5 SHORT NAME CODE The Costcenter code as set in IBOS Costcenter select mode CostcenterSelectMode SELECT Select the value from a list 5 SELECT SEARCH Search the list for corresponding items Version 4 24 0 Inepro B V htto www inepro com 168 Inepro Back Office Suite 8 Help O es rp o EnableAccountMap TRUE 1 TRUE FaxMailSender a eras where terminal sends mail from when you fax lal oo FaxMailSubject Subject of email with scanned document when you send our fax to mail files LogOffAfterPrint Log off after print job has been released FALSE MEP AdminPassword i quie for MFP when logging in on the MFP is 12345678 MFPAdminUserName Admin username for MFP when logging in on the MFP is necessary htto www inepro com Version 4 24 0 Inepro B V Support Applications amp Tools 169 Important settings to change These settings are often i
49. Suite system Click the option Read USB Stick in the Tool menu Wait until the data has been copied Use the Safely remove the USB stick option in Windows Unplug the USB stick Go Back to the terminal 10 Plug in the USB stick that has been prepared for use in a Terminal 11 Wait until the data has been copied 12 Remove the USB Stick c 0 Y O 01 Y N t is important to follow this complete routine so start with the Terminal and end with the terminal In this way both the server and the terminal will be updated to the latest status t also important to use one USB stick per Terminal htto www inepro com Version 4 24 0 Inepro B V Menu Tools 141 G2 Restart Services When you click this ttem the local Inepro Back Office Suite services will be restarted A if you get an error message restarting the services on your machine s it could be that you do not have the right to restart services remotely in your network Please check this with your network administrator or if you are able check the settings yourself Update Existing Terminals All Terminals connected will acquire the new information from the database For example Products or a Card Status update like when a Card is blocked Import from CSV Import a CSV file to feed a table or multiple within the Inepro Back Office Suite database o0 one of these options in the Tools menu Import Devices and rel
50. b S a Card Code v User Code v Card Type y Card Group v Card Status Typ Y Last Visit vy Balance vy Last Payment v Valid From vy Valid To vy Chal 2006041 2130854 pee x i oos TEENS pa T Tp pes T cf Blocked peser 3 STET A HENDRER Pl VOTOS a 7 VOTOS 1 3 m 3449883014 1003 Inepro Mifare Mot assigned Not Blocked 09 03 2006 10 24 2t 112 20 09 03 2006 10 24 2 01 4011900 0101 2100 09 0 200010016 1003 Inepro Chipcard Not assigned Not Blocked 07 03 2006 09 22 3 112 00 07 03 2006 09 22 3 01 01 1900 0101 2100 070 4 1003 Online account prive Not Blocked 13 10 2005 17 21 24 24 25 11 04 2006 16 17 31 01 01 1900 01 01 2100 13 10102 1003 Online account Mot assigned Not Blocked 0170171900 4 00 06 03 2006 15 18 2 0170171 300 01 01 2100 270 10108 1003 Online account INEPRO Not Blocked 0120111900 0 00 0120111900 01701751900 0101 2100 030 The result of you query will be shown in the Results screen If your query result has one record or more you will see them listed here With these results you can do a number of things spar Stickers save Results ym Fri Load Results Settings Stat Template Results Create a report from your results Print the results Print a selection of the Create stickers results Save the results to a file Load results from a file Export the results DA Set the Email SMS and to Word a sticker options Send the results by mail Send the results by SMS
51. card and let the system transfer the balance to the new card amp Reload params EN System Settings wa Regional Settings t Connection Settings 4 Account Card Settings EL Interface Settings de wisard Reload Personal purse p Restart Services Ea Update PayCons LA Import Devices and Related Details via CSV 4 Amount 0 00 Import Products and Related Details via CSV 15 Import Users and Related Details via CSW Paid in cash E Import Users From Active Directory Ag Cancel Enable reload Functions htto www inepro com Version 4 24 0 Inepro B V Menu Tools 151 You will be able to fill in the amount and if it was paid in cash or not Press OK to confirm The ability to add money to your system creates a risk lt can attract corruption and can cause disbalance in your bookkeeping You will need the Supervisor rights to enable it and User management rights to use it Use this function with caution 39 Scheduled Tasks In our software you will be able to schedule certain tasks like the generation of reports This can be done in the scheduled tasks screen In this screen you will have an overview of the task that are already scheduled and is also the place to schedule new tasks 9 Importing from LDAP or CSV can be scheduled in the Inepro Data Import Service amp Scheduled Tasks Sele KK lt gt HH COO FY E S a Type Mode Month Day
52. com 34 Inepro Back Office Suite 8 Help lt lt gt gt lt lt gt gt Netmask 255 255 0 0 4 4 gt gt Gateway 192 168 1 1 Fill out the DNS and Gateway Enter topic text here Configure PayCon terminals This can be done manually or by using the PayCon Config tool To use the PayCon Config tool First we need to give PC credentials to access the terminals with the PayCon Config tool 1 Go to a PayCon on the same network as the PayCon you want to configure 2 Present your service card to the PayCon 3 Enter your code 4 Go to Control Actions gt Remote Config gt Grant Access and fill in the IP address of your server Exit the PayCon menu Return to your computer Ol Click Configure your PayCon II terminals to configure your terminals for use with the Inepro Back Office Manager by using the PayCon PayCon Config tool You will see the following screen after you click on the Scan button htto www inepro com Version 4 24 0 Inepro B V Setup 35 Backup Results Double click the selected PayCon The Internet Explorer or your default browser will open the PayCon configuration page We currently support the Internet Explorer and the Mozilla Firefox browser are supported if you are using another browser as default browser and are experiencing difficultie
53. connection to the server See page 212 2 The wrong PayConService Server is set in the PayCon a Check if the server address in the PayCon is set to the correct PayConService server address 3 There are no transactions to be send a No transactions have been made with the terminal so none can be send to the database i Check if there are any transactions in the PayCon in de DB settings gt Transaction Log gt Size menu if it s zero there are no transactions to be send 4 The transactions have been send to the server but they contain values that cannot be inserted into the database a Go to the server b Open PayConServer from the System tray c Select File gt Retry Failed transactions from the menu d Note the errors from the transactions that are not processed i A transaction with No item found for product x where x is the Product ID needs a product with that number in the database before it can be processed ii A transaction with Transaction from unassigned Terminals are not allowed needs the terminal to be attached to a device iii A transaction with Violation of UNIQUE KEY constraint UK TenderPurse Cannot insert duplicate key in object tbl TenderPurse is caused during an database update and can only occur with software older than 4 10 This will need a 4 10 update or higher to resolve contact the Inepro Helpdesk 5 The problem is not solved by these solutions i Call Inepro Support htto w
54. define used Cards When vou have a senal PayCon attached select it in the square and select the comport where itis connected to Define used Cards i Administrative PayCon COM Part Select IP Address Budget Location t Cards Online accounts sv8 2vs Cards eve C Online Accounts evs E Hert gt gt Cancel At Budget Location you can choose between Cards Online Account or Both If you choose to use one the other option will disappear from the menu Read more about Budget Locations in the chapter 5v Account Card Settings on page htto www inepro com Version 4 24 0 Inepro B V Menu Tools 135 Product groups You can use Product groups to manage your Products and Paper Prices easier By default a small number of product groups are provided You can add delete or modify the product groups now or later Add edit or delete product groups Press to add a group press to delete a group or double click an a group to edit K 4 000 2 aaa Drag a column header here to group by that column Name Description Cashregister ending Print special paper A Es Products and Paper Prices Your Inepro Back Office Suite comes with a number of pre defined Products and Paper Prices You can add delete or modify these prices and products now or later Keep in mind that this is a good moment to set the prices of your basic products
55. description Maximum Spending Amount The maximum spending amount is the total amount that can be booked on a Cost Centre Amount Spend The amount spend field will show you how many money has been booked on the cost centre Reset amount spend Use this button to set the amount spend value back to zero Typically this should be activated by the manager when the cost centre is reimbursed with the monthly amount A Warning If the maximum amount has been reached no more cost can be booked on this cost centre until the amount will be reset Version 4 24 0 Inepro B V htto www inepro com 78 Inepro Back Office Suite 8 Help wal 22 Device Groups 9 New Device Group Mame Device Group Type Main group Description Included devices Devices Device Mame Address Device Mame Address WHOOSOO Uto fax on linux IPCOD2Fiery X3e 31C M PS v yKoosov4uto HPL H 200 Logis y TC Relesder TD TD showroom HRG Dsm745 PCL IPCO02 Lexmark Optra S 1855 IPCOO2HPLM 200 PCL Se Cor Showroom Printer WPCOO2 Test 234 1 E MMC al a OK E Cancel The Device Group properties Name The name of the Device Group Device Group Type The type of the Group A free field to enter extra information such as a description of the object or it s location Choose the devices that you need in this group by either drag and dropping them from the device pool or select them and press the Add Device b
56. enter the system settings menu User Tools Counter Enquiry e System Settings General Tray Parer Timer AT interface Settings Settings Ml a E 39 a Features Dr Nero SA IEC System Settings ESENE EERI a Printer Features Scanner Features ES User Authentication Management Auto Delete File in Document Server Off E Administrator Authentication Management Delete Al Files in Document Server as Charge trit sco ME j Extended Feature Settings Enhaxced External Charge Unit Management INT 2 4 A Previow W Next 1 Goto System Settings gt Administrator Tools 2 Scroll to page 2 of 4 3 Choose Enhanced External Charge Unit Management Enhanced External Charge Unit Management Ze 3 CS COEM function s to be managed by the Enhanced External Charge Unit then press OK Black amp White Shale Colour P Copier printer Clar Black amp White i TS E Java TWX 4 Select all copier functions Full Colour Black amp White Single Colour Two Colour 5 Make sure to select none of the printer functions 6 Select from Other functions Document Server Facsimile Scanner do not select JavaTM X htto www inepro com Version 4 24 0 Inepro B V Support Applications 8 Tools 171 Software Settings DocuPRO zip The software will be installed by select
57. exists PoE does not exist Data is being Blinking at transmission transmitted Speed Blinking at moderate speed modulated on the data transmission blink signal A With the PoE connector the status of the green LED will be that of the orange LED and vice versa Orange or green PoE Bad or slow connection Version 4 24 0 Inepro B V htto www inepro com 26 Inepro Back Office Suite amp Help Software configuration settings The IP Reader Config Tool The configuration settings can be managed using the IP card reader config tool AA sl Step 1 Scan for readers on the specified broadcast address Iv 255 255 255 255 ipn EE When you start the configuration set r Step 2 Doubleclick a reader to open its configuration page Up program this screen will be m em Te ws displayed Press the button to search for connected IP Readers Scan This next screen will display the IP Readers that were found by the configuration set up program Default config I Use default config e ad Step 1 Scan for readers on the specified broadcast address Iv 255 255 255 255 a m Step 2 Doubleclick a reader to open its configuration page 0 0 0 0 00 04 A3 04 5C 80 Demo reader Software Release of the IP reader Name of the available IP reader MAC address of the IP reader IP address Please note that the IP address of the
58. htto www inepro com 154 Inepro Back Office Suite amp Help the Cleanup Inepro Back Office Suite database tool As Warning Make sure the data you delete is no longer used and that the financial balance between the data you delete and the remaining data is zero Otherwise your financial overview will no longer be accurate A Warning Always create a database backup before executing a cleanup action When you start the Cleanup Tool from the Inepro Back Office Manger you will see this window Confirm 2 Back Office Manager will be closed and cleanup tool will start lt A Do vou want Eo continue Cancel 1 Because the Cleanup Tool will access the database the manager that also has access to the database needs to be closed Press OK a Cleanup 1605 database Cleanup all transactions before 20 5 2009 vH Cleanup Cleanup all inactive users vB Cleanup Cleanup all users of tendergroup te Cleanup Default Sales Man Sales Employees FN Clear hackup database Suppi Em Clear Backup database support Man Restore backup database e Restore Backup database 2 Execute one of these actions Description Cleanup all transactions before MH all the transactions that occurred before the date Cleanup all inactive users APA Cleanup all users of tendergroup ie all the users that belong to the specified card account Delete the backup database Make sur
59. is a timestamp notation of date and time that is created when this record is altered PIN Code The PIN code of this card Show code Do you want to show the code Pin Code Will the code always be required required Valid From The start date of the time period the card is valid The Cards properties second screen Purse Sub Type NUT Balance View View the current data and the changes that are scheduled to occur real scheduled data Tm Tender Purses Last known values on the card 000 12 38 08 42 Purse Sub Type Balance Last Payment Changed Has Balance Personal 10 00 1 1 1900 4 28 2010 4 15 17 F Planed ae um wo DL BB Update Type Purse Su Amount Scheduled Started Terminal View the current data and the changes that are scheduled to occur The Cards properties third screen Card Group The card group linked to the Card Group Layout Overwrite With Overwrite with this Card Group htto www inepro com Version 4 24 0 Inepro B V Menu Basic 59 X Accounts An Account is a a virtual purse stored on the server and also container that can have one or more Tag s The account and the therefore the tag s that belong to it are linked to a User When replacing a user card tag you will never need to delete the Account lf a card that is used as a Account tag is presented to the PayCon the edit Account screen will open unless you are in
60. message or other reason that can t reload a card a Call the Inepro Support Desk g can t move the credit from a card to another Q can t move credit from one card to another A 1 Button is not visible a Perhaps you need to enable the reload functions in your local manager i Go to Tools gt Enable Reload Functions See page 150 b Perhaps you do not have the rights to reload credit to a card i Let authorised staff change your authentication level See page 2 New card is not printed created correctly a The old card is now permanently blocked and the credit can not be moved anymore i Call Inepro Support htto www inepro com Version 4 24 0 Inepro B V Troubleshooting 207 g Prices are not transferred to the terminal Q When set new prices for my device printer copier vending machine cash register etcetera they are not updated in my terminal A 1 The prices might not had enough time to update yet a Wait for at least 5 min before checking if the prices are updated PayCon Service is checking periodically if prices and other information need to be updated and will then update them 2 The value of the prices where not changed in the Inepro Back Office Manager a Check if the values of the prices are correct in the Inepro Back Office Manager b If they are not change them and try again c If they are call the Inepro Helpdesk 3 Your device is a vending machine and has t
61. only be adjusting by the Administrator Inepro employees or at the instruction of our support department or help desk They are divided in six parts AbsencePRO Page 123 DocuPRO Page 123 PayCon Server Page m Inepro Back Office Manager Page Licence Server Page 127 AccessPRO Page 128 Select server Net assigned n ipcUD2 5 1 5 24 515957899 1450950922 83952211 PCO 3 1 5 21 4126106662 1302647770 8571 90574 KOOSO u O 8 1 5 21 2518022314 1036064806 1307885722 Nat assigned U pM M showroom s 1 5 21 1801574531 138 057357 B82003330 VNDC 3 1 5 21 1801574531 73585283 833522115 The first thing you should do if you want to change specific server settings is set the server to the server on which you need to change these settings If you want to change global settings you do not need to pick a server 8 DE Setting DB Setting Datasource for Server TT Mot assigned Default value Global ale Server alle P Cancel Each of the setting can be set to a Global Value for all the servers on the network or to the server value which is the selected server htto www inepro com Version 4 24 0 Inepro B V Menu Tools 123 3 AbsencePRO AbsencePRO is the software component of the Inepro Back Office Suite which handles the data entered when a user registers his or herself as being too late Often this data is also needed by a third party software suite The dat
62. page if you would like to view the Preview or Design page When you open the designer it will show the Design page You will see two rulers and a pre filled design area The bronze coloured square is the place the chip contact pads would be in case you are printing a chip card It can safely be deleted if you are creating a Mifare design or if it you don t need it to show you where the pad is located The source table will be pre defined as oPipeLineT ender this is shown if you select a database component Source table There are three kinds of component the static the database components and the region and SubReport component The region and SubReport components are not used when designing cards The static components are used for the part of the card design that will be the same for every user You can them to create lines shapes text and images that will be the same for every user the basic design of the card The Database components can be used to create the parts of the card that are unique to the user their name their picture the user s ID as barcode etc The difference between static and database components is the source of the data with the database components you will assign a data field from a table where for each user the content will differ and with a static component you will assign the data yourself There are a couple of component types Text One line of plain text Alphanumeric Memo Multiple lines of plain text A
63. pool is busy broken or for any other reason not your first choice to print at your job can be collected by another printer in that pool While a printer pool can exist over more than one server on multiple sites the follow me functionality cannot So you can only print out your job at the printers in the printer pool at the local print server The printers in the pool are ideally all the same brand and type But this is not required It is best to use at least printers of the same brand with the same support for Postscript and or PCL htto www inepro com Version 4 24 0 Inepro B V Menu Tools 137 In order to manage the follow me functionality you can organize your printers Multi Functional Devices MFD s in follow me or printer pools These pools can be freely defined for example 5 Uwe Printer pool A E AN A black amp white printer without D follow me possibilities w i i Printer pool B a 12 black amp white printers with follow me enabled Printer pool C I3 colour printers with follow me enabled e eee ced So a user printing to Printer Pool C on the server on the site on the left side will only be able to print on the two printers in the pool on the left side And a user printing to Printer Pool C on the server on the site on the right side will only be able to print on the only printer available on the right side and will have no follow me functionality
64. print server gateways Detect the printer gateways Let the User link a tag or card via the Inepro Client oo Ts est e to his or her Account or Username Daily Purge Do you want the print jobs to be purged daily Daily Purge Hour The time the jobs are purged Will the name of the job be visible in the Windows Hide job name in print queue print queue or should we hide by renaming all the documents DocuPRO Document The image can be as large if you want it to be but we recommend a 200x200 resolution to keep the Client pop up a modest size Restart the DocuPRO service afterwards Job Code Digits The number of digits a job code will have Job scanner debug level The error report level O low detail 2 high detail Job scanner level Use Inepro Job scanner or Fall back job scanner Inepro Client Logo Version 4 24 0 Inepro B V htto www inepro com 124 Inepro Back Office Suite 8 Help If the name in the print queue is different from the Override login name with client name one in the Inepro Client overwrite the print queue name with the Inepro Client name mae E Will Print Jobs in a Printer Pool be forwarded to Fou ee ute another printer in that pool or not Print job Time To Live How long will a print job exist hours Use Inepro Print Service Is the Inepro Print Service to handle your print Allow release via Inepro Client If this is set to true you are able to release jobs from the Inepro client Auto
65. same brand with the same support for Postscript and or PCL In order to manage the follow me functionality you can organize your printers Multi Functional Devices MFD s in follow me or printer pools These pools can be freely defined for example Printer pool A A black amp white printer without follow me possibilities Printer pool B E 12 black amp white printers with follow me enabled Printer pool C I3 colour printers with follow me enabled So a user printing to Printer Pool C on the server on the site on the left side will only be able to print on the two printers in the pool on the left side And a user printing to Printer Pool C on the server on the site on the right side will only be able to print on the only printer available on the right side and will have no follow me functionality The Printer Pool properties Name The name of the printer pool Printer Rule Set The set of printer rules linked to this pool A longer description of the Printer Pool htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 81 Printer Rule Sets File Basic GRRE Data Reports Tools e fall Terminals A Organisations DocuPRO Locations BF sites Sa Price Lines ae a Site Types um Servers Ral C Departments EJ Cost Centre did Device Groups produ Gee Product Groups 09 Product Tare E f CardfAcco
66. server with the database the computers with the print queues and finally the machines with PayCon service PCS on it htto www inepro com Version 4 24 0 Inepro B V Glossary 201 Session Log This log will contain all transactions that were made in a session A session is started when the card Is inserted and ends when the card is removed Even Card Inserted and Card Removed are logged as transactions You will be able to filter the data A session log does not have to contain one user user could go to a vending machine try to purchase a product and walk away to complain when the product can not be delivered Another user can then purchase a higher priced product and pay for it with partly his and partly the other user s money This will not be a session nested in a session but count as one session it will end when the first user presents his card to the PayCon The money from the first user would have disappeared The administrator can track the money and the user who took it via this session log 2 Site Site is the place where a device user or PayCon is physically located It is the smallest group of the hierarchal structure of an organisation and it is mandatory You need this group whatever you do That is why it is required to fill out a site when you start the software for the first time Site can be Amsterdam Kalverstraat or New York City Times Square but it can also be Room 205
67. stop looking for further discount entries to make sure no more discounts are applied Permission is used to prevent or enable groups to use this product product group Version 4 24 0 Inepro B V htto www inepro com 104 Inepro Back Office Suite 8 Help Example A school A has three card Groups Teachers Students and Guests The teachers at school A do not have to pay 7c for a Black and White paper like the students they can copy and print at a fix price of 4 cent on the teacher copiers If they print they get a 5096 discount Teachers and students can also use the old printers if they do they get an additional 10 discount Everybody who prints 25 pages will get a Large User discount of 6096 but they do not want it to be added to other Discounts There is a printer rush during lunch time on every day but Monday so the school has decided to make printing 9 cheaper outside these hours during daytime On every evening the printing is made just a little cheaper 3 discount because it is also busy time Guests will pay the normal price at any time but can enjoy the large user discount How can we make this happen We must remember that we can only use one discount type per Discount 1 Select the Product Group Copy 2 Select the Card Group Teacher 3 Set Fixed Price to 4 4 4 Click to save this discount We need to do this for the printers also 1 Select the Product Group
68. the User or User Log screen If you are in the User screen the edit user screen will open with the card owner s information If you are working in the User Log screen then the User Log of the card owner is opened The Account properties User The user attached to this object Status This eld indicates whether the account has been blocked orrot Changed This is a timestamp notation of date and time that is created when this record is altered Version 4 24 0 Inepro B V htto www inepro com 60 Inepro Back Office Suite amp Help Access Rule A rule that grant or denies a user or user group access to a certain device or Zone for an infinite or limited period of time It can also determine if the user or user group has access when the device or Zone is offline The Access Rule properties AlZons Check if the rule applies to all zones Bs Hew Access Rule Access Jone 2 New Access Rule le User Franc Franc All Zones Access Zone User Group Pw Department SSS HET Periodical access t Dont use fe Access period Happy Hours Access Period start 23 a 2006 f 1 58 35 M Finizh 23 3 2006 1 58 35 C P Cancel w Has Access Offline s OK Ag Cancel 1 New Access Rule 2 Specify a Zone 2 Users Users are the people who use the devices you manage with Inepro Back Office Suite They can have cards to access these devices th
69. the copy icon two documents to screen G and the Scanner icon will lead you to screen H http www inepro com Version 4 24 0 Inepro B V Support Applications 8 Tools 179 EE YE a au Inepro DocuPRO EUR 0 10 id al cd c ue Page 1 of 1 Document y gt Screen E Print screen 10 This is the print screen you can select the jobs you want to print and print those 11 Use the Action button beside your job to go to the advance settings screen F Inepro DocuPRO EUR 0 10 4 a TX Document 1 f D Price Pages Quant ity Color B W Screen F Advanced print settings screen 12 On the advanced screen you can see how much a job costs how many pages it is and if the job is in color or not 13 If the job processing supports it you can also change the quantity and color settings Version 4 24 0 Inepro B V http www inepro com 180 Inepro Back Office Suite amp Help Ll EN Inepro DocuPRO EUR 0 10 M PX Uy y J TmeproBinepro c A e Screen G Scan screen 14 This is the scan screen your e mail can be filled in automatically from your user settings 15 Just select the color settings and place your documents on the scanner Inepro DocuPRO EUR 0 10 kiti Scanned Images 0 s Screen H Copy screen 16 This is the copy screen you can select the quantity and color settings put your
70. the system all print jobs will be released provided you have Direct IP Reader enough money and there are no other SENE reasons to prevent your job release After printing out the jobs the user is logged in into the terminal to be able to copy or scan PayCon Touch will treat this setting as if Simple was set as Printing Mode Purse selection behaviour of the Terminal D Use both personal and budget purses Personal onl Onlv use the personal purse Budget onl Only use the budget purse Prefer personal If available use the personal purse Prefer budget if available use the budget purse Pre select the personal purse but leave the choice to the user Pre select the budget purse but leave Budget ask the choice to the user Second selectable terminal language PurseSelection PERSONAL AND ASK SecondTerminalLanguage SMTP server is authenticated if so the SMTP server needs SMTPAuthenticated o SEES Password for SMTP server TRUE SMTPPassword SMTPServer SMTPUser SupportTagHoldMode Close account when tag is removed FALSE TagType Tag type of attached tag reader TerminalLanguage Default Language of the Terminal EN ThirdTerminalLanguage Third selectable terminal language E A UseCostcentres Cost centre selection required FALSE UseCustomerLanguage a of the logged in customer setting in IBOS TRUE PayCon Touch The PayCon Touch terminal is a colour LCD Touchscreen terminal The settings for
71. this 0 epit apes e Ny setting set in milliseconds E fae CopierKMSerialSessionAmount Refer to your copier settings in the copy database for this 1 FALSE 27Bit setting CopierKMSerialSessionRestart ado your copier settings in the copy database for this FALSE CopierOutputiMode ET your copier settings in the copy database for this NORMAL Refer to your copier settings in the copy database for this E NORMALLY CopierOutputLeveld 5 erosen Refer to your copier settings in the copy database for this E NORMALLY Refer to your copier settings in the copy database for this 20 SEMEN setting set in milliseconds a CopierSizePulseTimeout Refer to your copier settings in the copy database for this 1500 setting set in milliseconds DoclconExcel Icon file for MS Excel print jobs This setting is absolete EINE NN DoclconPDF Icon file for PDF print jobs This setting is absolete CNEN eren eg nme E ACT Docicontext icon fie ror va print jons Tris sorina sasoe El 0 Bociconwora eonfle for MS wora print jobs This seting s eoe 4 0 elle Picture file that shows the terminal is idle standby This aa setting is absolete LoginSoundFile Full URL of sound file that is played at successful login in fal oo wav format LogOffSoundFile Bul URL of sound file that is played at logoff in wav fall ormat SplashScreen Splashscreen image file of the terminal A SplashScreenTimeout Time the splash screen remain visible in seconds
72. type ineproclient exe h You will get a pop up window like the one below indicating all the possible command line options Inepro Client message Usage ineproclient fh Im fm fu lt str gt js lt str gt rl lt str gt Ih help show this help In noregiskry msi only don t use the registry ifconfig Im multistart allow multiple instances to be started Ju Username lt str gt use this username instead of the system login name ls serveraddress lt str gt connect to this server address Il language lt str gt use this language instead of the system locale language Version 4 24 0 Inepro B V htto www inepro com 50 Inepro Back Office Suite amp Help When you start the Inepro client you will see screen like these 2 tneproe Client o Inepro Client Refresh Refresh Inepro Client Inepro Client WWW nepro com www inepro com a tied di Koos de Graaf Undeliverable jobs No jobs available Printer Adobe PDF Document Undeliverable reason Clustering doc Mo customer information found tel marco txt Mo customer information found O lox tel marco txt Mo customer information found tel marco txt Mo customer information found Inepro Client Koos help amp manual doc Mo customer information found www inepro com Koos help amp manual doc Mo customer information found Koos help amp manual doc Mo customer information found Are you sure you want to delete Koos help amp manual
73. uso reu e INCA ussJos UEIS eu si SIUL 10 z aq Uso asau 3UIYISU eui jo SBuimes y uo Buipuedap ussJ35 ureu eui S SIUL aso 1uud pus Juud o jue no sqol au Pajas USS no usas juud eur s sup PP RS suondo ou Je asau si sesdde jou seop ueaJ9s Siu SON 1 PA suondo ou ase asay y sesdde jou seop uogsanb siu 30N N UMOUS S USAJOS Y01025 E 3 QISSOD eye S3 JUBISOI sdgjnu pue papajas s 92169 yeDpnq j esn 0 iug no auo ay 00y9 assajd yeGpng peucsied pue peGpng e aney no y JEPESINIEO BU O DUBS E Iasad JO PJOMSSEd pus ewu Jasn Jno upa uio E A ET ETS Lae O E EN E E E ES NE EA Dll ee CIL DCICHDETDP pr E o hehe ef psp nnn a A 005m yeyo eBesn peppequi3 yosiy oJdau 0 Version 4 24 0 Inepro B V http www inepro com Environment Part 184 Inepro Back Office Suite 8 Help 3 When to use the Stored Value Server Environment When a system is set up for a Stored Value Server Environment all relevant balance and account information is stored on the server This means the user only needs a way to point to this account information This can be done with a wide variety of possibilities PIN codes cards ID only Some of the advantages are Because the system only needs an ID to recognize the user a wider number of cards can be used including PIN code identification No need to write data on an existing customer card Accounts can be cred
74. van Franc TenderCode 2324159108 Inepro 11 24 2006 10 27 AM Page 1 of 3 htto www inepro com Version 4 24 0 Inepro B V Menu Reports 115 Access Denied per Device Denied Accesses per Device Gh 2951 AH Leimuiden Period 11 1 2006 until 11 23 2006 11 59 59 PM Device Long Name Inepro Showroom toegangsdeur Device Short Name Inepro Showroom Device Address Inepro Site Inepro B V Description Access Zones Inepro Showroom Toegangsdeurtje Denied Accesses 11 9 2006 10 17 41 AM Veen Franc van Franc TenderCode 4157861588 11 9 2006 10 17 45 AM Veen Franc van Franc TenderCode 2324159108 11 9 2006 10 19 15 AM Veen Franc van Franc TenderCode 4157861588 11 9 2006 10 19 20 AM Veen Franc van Franc TenderCode 2324159108 11 9 2006 10 23 12 AM Veen Franc van Franc TenderCode 4157850868 11 9 2006 10 30 25 AM Veen Franc van Franc TenderCode 4157850868 11 9 2006 10 30 30 AM Veen Franc van Franc TenderCode 4157861588 11 9 2006 10 43 03 AM Veen Franc van Franc TenderCode 4157808564 11 9 2006 10 43 99 AM Veen Franc van Franc TenderCode 4157808564 11 9 2006 10 50 20 AM Veen Franc van Franc TenderCode 4157808564 11 9 2006 10 55 16 AM Veen Franc van Franc TenderCode 22877 15028 11 9 2006 11 32 58 AM Veen Franc van Franc TenderCode 22877 15028 11 9 2006 11 33 04 AM Veen Franc van Franc TenderCode 4157861588 11 9 2006 11 33 08 AM Veen Franc van
75. via its system or via the Internet Please read the following License Agreement You must accept the terms of this agreement before continuing with the installation Click Next to continue or Cancel to exit Setup 9 Data Licensor will not be liable for the inadvertent disclosure of corruption or erasure of data transmitted or received or stored on its system Licensor shall not be liable to Licensee or any of its customers for any claims or damages which may be suffered by Licensee or its customers including but not limited to losses or damages of any and every nature resulting from the loss of data inability to access the Software or inability to transmit or receive information caused by or resulting from delays nondeliveries or service interruptions whether or not caused by the fault or negligence of Licensor 5 accept the agreement O I do not accept the agreement 13 Setup Inepro Back Office Suite iB Setup Inepro Back Office Suite Select Start Menu Folder Where should Setup place the program s shortcuts Select Components Which components should be installed Select the components you want to install clear the components you do not want to Setup will create the program s shortcuts in the following Start Menu folder install Click Next when you are ready to continue To continue click Next If you would like to select a different folder click Browse Inepro Back Office Suite PayCo
76. wo do vr za zo SRA al 2 ate ache b 6 7 8 9 10 11 Eo 12 7 14 15 16 17 18 19 20 8 21 22 23 24 25 26 27 3420 1 2 3 4 5 6 1017 8 9 10 11 12 13 JVandaag 31 5 2010 Till do GE mei 2010 23 59 59 ir mei 2010 gt ma di wo do vr za zo 17 26 27 28 28 30 1 2 18 3 4 5 789 19 10 11 12 13 14 15 16 20 17 18 19 20 21 22 23 21 24 25 26 27 28 29 30 221311 2 3 4 5 6 C Vandaag 31 5 2010 Gathering data Please wait Back Next 3 Select the period Cancel w Inepro Report Wizard Select Location s Deselect All lv Default Not assigned 4 Select the location s and store s w Inepro Report Wizard PSI ES Select Account Group s Deselect All Account Group Back Generate Cancel us Inepro Report Wizard Select Store s Select All Inepro Report Wizard Bm ES Summary The next parameters were selected for Spending Amount per User Date and time FROM 12 2 2005 0 00 00 Date and time TO 6 5 2010 23 59 59 Locations Default Not assigned Stores testing 1 Codarts TenderGroups Card Grp 2 edrts gast kort y Schedule this report Back Generate Cancel 5 Select the Card Account groups and review the summary choose either Schedule this report or Generate to continue with the chosen action Scheduled Report htto www inepro com Version 4 24 0 Inepro B V Menu Reports
77. 0 123 195 195 Management 18 199 Product Type 195 18 DocuPROPrequisits 36 195 Different user 52 92 92 92 Advanced 14 14 First Time Registration 40 Hardware Code 40 License information 40 Registration key 40 Valid product license 40 198 12 Build an advanced filter 14 Group your data 12 IBOM Release Notes Version 4 18 0 222 Version 4 24 0 Inepro B V htto www inepro com IV Inepro Back Office Suite 8 Help Inepro Back Office Manager Settings 127 Inepro Back Office Suite Introducing 2 Inepro Client 42 Inepro Software Suite 195 _L LDAP 196 Licence Server 127 Lightweight Directory Access Protocol 196 Location 196 Loginname 197 Menu Advanced AccessPRO User Groups 87 Accounting Template 82 Authenticate 93 Authorize 93 Card Groups 79 Card Layout 90 Cost Centre 75 Department 74 Device Group 78 Effictive Rules 89 Grant Rights 93 Location 69 Organisation 68 PayCon 68 Price Lines 69 Printer Pool 80 136 Printer Rule Group 95 Product Group 78 Product Tare 78 Reasons 97 Server 72 Site 69 Site Types 71 Subscription 92 Subscription Layout 92 Terminal 68 Zones 88 Menu Basic Access Rule 60 AccessPRO Devices 56 Account 59 Card 57 CashPRO Device 55 Device log 98 DocuPRO device 54 Marketing 64 Paper Price 54 Product 55 Product Template 56 Query Builder 64 SQL 64 Structured Query Language 64 User 60 Userlog 62 Menu Data Anonymous
78. 0 Inepro B V Menu Advanced 73 can be useful to edit the description of the server you can use this field to identify the server The Server properties A unique code to identify this object Name The name of this server The IP address of this server A free field to enter extra information such as a description of the object or it s location Version 4 24 0 Inepro B V htto www inepro com 74 Inepro Back Office Suite 8 Help E Departments A Department in Inepro Back Office Suite is used as a User group to book their costs to a Cost Centre The Department properties Department Code A unique code to identify this object A name less then 15 characters long This field is stored and optionally displayed on the PayCon A long name 40 characters is the name used in Windows and the receipt in the PayCon every other time short name is used Default Tender Group The default Card Account group Long Name Description A description of this department Tab Cost Centres Mosa give the Departments the right to book cost to multiple Cost Centres in Tab Function Limitation Overwrite settings on multifunctionals for this department Only for the embedded Settings API terminals Go to Edit gt Department DEMO Inepro Back Office Manag Departments 000 File View Al Data Reports Tools ge Y l Xa PayEons A organisations DacuPRO E sS Locations
79. 2 MServer 06icard printer cards veluws 3 jul 2008 Foto s resized 123 Twello Studenten Bouwmeester Fiona v 21 10 1995 128901 128901 2 MServer 06icard printer cards veluws 3 jul 2008 Foto s resized Twello Studenten Hendriks Gijs m 27 2 1996 128888 128388 1 Server 06 card printer cards veluws 3 jul 2008 Foto s resized1128888 Twello Studenten Berger Giovanna v 31 12 1995 128985 128986 2 MServer 06icard printericards veluws 3 jul 2008 Foto s resized 12 Twello Studenten Mulder lise v 23 1 1 1995 128918 1289138 2 Server 06 card printer cards veluws 3 jul 2008 Foto s resized 128918 jt Twello Studenten Op den Buijs Jara w 16 1 1996 128891 128891 2 MServer 06icard printer cards veluws 3 jul 2008 Foto s resized 12 Twello Studenten Gurp van Jaro m 4 1 1996 128906 128906 1 Server 06 card printer icards veluws 3 juli 2008 Foto s resized 1238906 Twello Studenten Bruntink Jason m 7 6 1995 128902 128902 1 MServer 06icard printer cards veluws 3 jul 2008 Foto s resized 128902 Twello Studenten Toepoel Jelmar m 27 4 1996 128896 128896 1 Server 06 card printericards weluws 3 jul 2008 Foto s resized 1283 Twello Studenten Kanters Jeroen m 12 6 1996 128870 128870 1 Server 06 card printer cards veluws 3 jul 2008 Foto s resized1288 n This is the Import Settings screen where you will set the properties of your csv files Check the First row column name header if the first line in the csv file hold the field names or head
80. 2010 Custom Reports module license type Custom Reports is valid untill 27 4 2007 M Owner Information Company Inepro B V Person Ful Mame EU m Address Street Address Number city Ciy Zip Postal Code Country A EMal Emel Reseller where did you buy the software With Inepro Cashless Solutions or with another dealer of us Required meks Type of license request Invoice Mo ie Manual DocuPRO ir CashPro AccessPRO License Type i License Type i License Type Expire date 7 4 200 Expire date E 2006 Expire date VO Marketing i Card Printer Custom Reports License Type License Type License Type Expire date Expire date 127 l Expire date 7 Load license EMail request us save request to file have loaded the file the licences will be active after your confirmation The active licence modules will be shown on top of the registration window You can reach the registration screen by clicking on Help gt Registration in the menu bar For demo purposes or to continue your configuration before you have received your licence file you can click 9 This allows the software to work for 90 days without limitation except that the reports will be printed with a DEMO background Version 4 24 0 Inepro B V htto www inepro com 42 Inepro Back Office Suite 8 Help fy AJ How to setup Inepro client for Windows Generic in
81. 22 DESEE 122 ADSENCO PRO ocio net ie m rior dod eiu A T ME LU 123 DOCUPHO cuoio O LO D Ub mu I n e 123 PAV COOL SO A uua ML MIU deme E 126 A 127 Licence IM A ce ean EE E 127 AcCOSSPRHO A ue en IU See oer mu en icc LU I 128 AE FREGIOM Al SOURS e 129 3 COMECION SCA 130 4 ACCOUNT Card Seting S idia 130 5 Interface SOUS is 131 O WA a dais 131 Wizard Welcome re ii ae tad ee o ei ed a Beets ean ec 132 Wizard Organisaatio ri 132 Wizard LOCA MON iia E E E a A ld EASE 133 Wizarda SE MD 133 Wizard AuthotriZationi ci cs eck a ia DASS 134 Wizard Administatlve PayCOD iinisiiin ita anaana aaa a aaa aaa aia 134 Wizard Product CLOUDS aa 135 Wizard Products and Paper Prices siii ici 135 Wizard Product Templates d da 136 Wizard Printer Pools 225 rerien sacar aka Dar ako iii ciao 136 Wizard DEVICES LA A A ud cue edo dud oca ed aa AS cv cuve dura au 140 1 MOeaqUuSB SUCKS ccu ACD M c MM M I UU NM E E O 140 8 Restart Servi COS a 141 9 Update Existing TermilialS 25 ice e Cedere a ins 141 Version 4 24 0 Inepro B V htto www inepro com IV Inepro Back Office Suite 8 Help 10 Import TOMOS Misa A bacione a eu ceo ed taU ooa Qro esc c deuda encode eue 141 11 agir LDAP tA 148 12 Enable reload tUNCUIONAS iia 150 19 Scheduled Tas kuida 151 14 Enable User Rights Administrator
82. 36 10 Printer Pools Page 1 11 Devices Page 140 4 The welcome screen First you ll see the welcome screen which will give you some idea on what stages to expect during the setup wizard Back Office Manager setup wizard This wizard will lead you through steps which are neede to complete the installation Back Office Manager The first 3 steps will help you to setup your company details These steps are obligated after filling in these first details vou can always cancel the wizard The following steps helps you to setup your products product groups device configs and devices When this wizard is finished you can start direct with using Back Office Manager Press NEXT to continue Add your first Organisation Organisation is the top group of the hierarchal structure of an organisation such as a national department like Inepro Holland MacDonald s Holland or Microsoft Holland It is the top level group you can group by in your reports An Organisation can have one or more Locations which in turn can have Sites Fress to add an organization press to delete an organization ar double click on an organization to edit KCD O80 Ha Mame Valid From Inepra Group 1014011900 nepro Cashless Solutions B v of 14900 Inepro Bv 014011900 Nuova 40 Utrecht of mn 4900 Inepra Metering Bs o 011 900 University af Knowledge 010171 3n 0 1 alid To 0140142 014012 014012 1014012 1014012 014012 k
83. 4012100 4 k Fill out the Site data One Site must be set as the main or activated Site If you have not yet set a site to active you can do so by clicking the nad s button Only if a Site has been set to active you can continue the wizard and the Net button will be enabled Version 4 24 0 Inepro B V htto www inepro com 134 Inepro Back Office Suite 8 Help i Authorization When no authentication data is entered everybody can start the Back Office Manager and has access to all functionalities offered by your version of the Inepro Back Office Suite Press to add an employee press to delete an employee or double click an an employee to edit Make sure at least 1 user has supervisar rights 0200 2 8 fmi Gl i You can grant or limit access o employees Login First Mame Infix ce LastName Valid From valid To Change 4 52 mi ERNEUT If you don t need to you can Name Ri y press Next Supervisor Administrative PayCon for Card Management When you connect a PayCon to the serial port of your computer running Back Office Manager or to the network connected to that computer a large number of card management features are provided Should you have a PayCon connected check the Administrative PayCon check box and select either the serial port it uses or it s IP address When you use a serial port you should check the Use COM port box T Attach Serial PayCon and
84. 64 Happy Paps E Product 65 Happy Hours Hours Product Gr p 66 Happy T NE pun Gr p Produc E possible Happy Hours Device Grp Gp Happy Hours E EL Product 69 Happy Hours Device Gr o Product Grp 170 Happy Hours pos Gr SUCEDE Gr ol Produci 71 Not possible Happy Hours Card Grp 72 Happy Hours Card Gr pl ona 73 Version 4 24 0 Inepro B V htip www inepro com 220 Inepro Back Office Suite 8 Help Discount Discount Discount Discount Discount Discount Discount Combination Happy Hours Card Grp Happy Hours Card Grp pon Gr p Produc 75 Not possible Happy Hours Card Grol Device Gp 76 Happy Hours E Grp Device Gr pl Product 77 Happy Hours 53 Grp Device Gr b Product Gr p 78 Happy Hours Card ICE Gr SUITE Gr llana EM possible Happy Hours ae Happy Hours Quantum Produc al Happy Hours Quantum Product Grp 82 Quantum EEE Grp Product JE possible Happy Hours Quantum Device Gr pl 84 Quantum Device Grp Pela 85 Quantum Device Gr o Product Grp 86 Quantum E Gr ETE Gr SIEHE 87 Not possible Quantum Card Ir 88 Quantum Card Grp EIER 89 Happy Hours Quantum Card Grp Product Gr p 90 Happy Hours Quantum Card Grp poro Gr p Produc BIET possible Quantum Card Grp Device Gp Quantum Card Grp D
85. BusinessServer Added minimum spoolfile size setting in DocuPRO 4 to delete corrupt spoolfiles Bugfixes htto www inepro com Version 4 24 0 Inepro B V Appendixes 223 IBOS Corrected issues with IP reader payments Fixed tagconverters only being used for certificate type tags Solved bug with costcenters and payments on PayCon Touch Fixed bug where OpenAPI terminals could not log in while direct printrelease set to active Fixed problems with creating printers in database Fixed cross server follow me related issues Fixed issues with auto retry failed transactions Added XPSport to ignore list Fixed Inepro client popup problem when find client by username selected Corrected color setting in job info for DocuPRO 4 jobs Tag swipe timeout is reset when wrong password entered BusinessServer balance check changed to use actual balance instead of actual balance BusinessServer now respects IneproDataPath environment variable Fixed problem with CloseCustomer function in BusinessServer Fixed problem with returned transactions being assigned to wrong customer Reporttool now stores data in the programdata folder Fixed several issues with CleanupIBOS Balancescheduler postponed refill actions are not added if refill action already exists Fixed invalid balance checksums when purses created by PayCons in session Fixed Logging settings were not respected Fixed BusinessServer costcenter issues in transactions
86. C local Fetch DNs only LDAP v 3 Use SSL secured connection Account Remember connection settings Username username Domain Site xxxxxx M Anonymous connection N Filter Users only Host specifies IP address or DNS name of the destination LDAP server Port a TCP IP port used to connect to the destination LDAP server Usually there are two standard ports used by an LDAP server to listen to o 389 For regular connections non secured o 639 For secured connections SSL However in some cases a system administrator may configure a server to listen to another port type Protocol version specifies the version of protocol to be used to perform all operations with the server The version can be either 2 or 3 Version 2 is deprecated and has to be used only to connect to old LDAP servers such as UMICH and OpenLDAP 1 In most cases the version should be 3 Base DN the root point to bind to the server In case with LDAPy3 servers you can leave this field empty to connect to the server RootDSE Fetch DNs usually LD4Pw3 servers publish their list of the top level contexts available To get this list just press the button Note If you connect to an LDAP v2 server you have to know your naming context to bind to Anonymous check this box in order to connect to a server anonymously and skip the username and password Test Connection Back lt lt i 4 Cancel Finist IP addres
87. Cancel 6 Set the period output type and destination of the report Generate Inepro Report Tool Spending Amount per User wj Fle GeneratedReports Help Maia cb hie alla were Find next inepro Spending Amount per Ses tes 1 TA pE From 2 42 2006 120000 A2P2 Till 5 6 2010 1 3 AGPS Tanda Group editado apor APox bgnuson B Gruson chklazmen CHJ Hazman kasen F Cassen fm opez FM Lopes joesteke JCE Sterhe jmromme JM Tromma idioemturd LC Bloemburd smhasajc S Maie Hasagc veraten V Sdwuen jmbiommers JM Elommers ljmolendjk LJ Molendik imwarwolde LM verveldo phgerames PHGJ Camas operan R Perscon repener R Sate shingna SA Mngra jwoanderdinde JYV van der Linde mjhenoosrom MIL vam Oostrom Total per Tender Group Murrber of Ouatity Traradicns e1315 12 40 197 90 ERN2382323NN g9N 8 a a Ewa FER 1340 e400 encon ezo 245 ETA esie ETS e070 rey en 2840 10890 ezo 1260 64265 aalala 3 e Nala g2tonead yaa ws Bua Nags Saya 5 1 2010 2 0506 APS 7 The report will be generated and is ready to view or print 119 Version 4 24 0 Inepro B V http www inepro com Menu Tools Part 122 Inepro Back Office Suite amp Help 3 System Settings The System Settings are a collection of local and global server settings for printers and database These settings should
88. Client Server REG_SZ IP address or DNS name of the address server HKLM Software Microsoft Windows CurrentVersion Inepro Client REG SZ path where client was started Run ue Macintosh OS Generic information You need the client software module for the following functionalities Displaying Job Codes Selecting a Cost Centre from the computer Paying from an Account Version 4 24 0 Inepro B V htto www inepro com 44 Inepro Back Office Suite amp Help System requirements Type Description O O 5 5 0 OO Mac OS X version 10 3 x Panther Mac OS X version 10 4 x Tiger Mac OS X version 10 5 x Leopard Mac OS X version 10 6 x Snow Leopard CD ROM drive optional for installation with CD Network connection 1024x768 or higher resolution monitor Mouse or compatible pointing device Operating Systems Setup Open the DocuPro DMG file as a new disk on your Mac DocuPROG leia DocuPRO cy jp Me Q E iBook Frank Nework w E Macintosh HD MY USB Di DocuPRO pkg BM DocuPRO 2 frank I A Applications I Documents b im Movies 4 Music v 7 Use Finder to open the new drive and start the docuPRO PKG installer htto www inepro com Version 4 24 0 Inepro B V Setup 45 A e e Install Inepro DocuPRO Client Welcome to the Inepro DocuPRO Client Insta
89. Code 006041 1155212 Department 4 First Hame Infix Last Name Address 1 Address 2 wt Cards Cost Centers Windows Logins 006 Card Code Card Sta Card Type el Cancel O Edit existing data Edit data that already exists Use this to for instance to edit the address of a user in users the name of a device in devices or the status of a card in cards o Delete data Delete a data object Use this to delete a data object from the database You will be asked for confirmation make sure the data can really be deleted How to use the Table Properties Bar This is the Table Properties Bar Ekz You can use this bar to select the data fields you would like to view and to make the field spaces as efficient as possible Fields Columns Select columns to image in this view Use Up and Down buttons to define column sequence a Device Type ID Site ID Use this button to select which z Vince data fields you would like view v Riese their widths and the order you y nevis conta A want them to appear dl bescili n deem v M m ee i gm Width of selected column fiso E pix htto www inepro com Version 4 24 0 Inepro B V Introduction 11 E Apply Best Fit Set column spacing Use this button to automatically set the width of all columns to the smallest possible width while displaying the complete value and header text This will often mean that the column wi
90. ESENTATIONS OR WARRANTIES REGARDING THE USE OR PERFORMANCE OF THE PROGRAM LICENSOR EXPRESSLY DISCLAIMS THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE LICENSOR SHALL HAVE NO LIABILITY TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY THE PROGRAM INCLUDING BUT NOT LIMITED TO ANY INTERRUPTION OF SERVICES LOSS OF BUSINESS LOSS OF DATA OR SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES 5 Severability Should any term of this License Agreement be declared void or unenforceable by any court of competent jurisdiction such declaration will have no effect on the remaining terms hereof 6 No Waiver The failure of either party to enforce any rights granted hereunder or to take action against the other party in the event of any breach hereunder shall not be deemed a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of future breaches 7 Update Checks You acknowledge and agree to allow Inepro Back Office Suite version and license status details to be sent to Inepro BV when you request to Check for updates This allows the Inepro Back Office Suite software to determine whether software updates are available in real time 8 Service Licensor will utilize its best efforts to maintain acceptable performance of services but Licensor makes absolutely no warranties whatsoever express or implied including warranty of merchantability or fitness for a pa
91. IP Reader has not been applied 0 0 0 0 Provided the DHCP server is up and running the next screen will be displayed Default config Use default config reader i m Step 1 Scan for readers on the specified broadcast address Iv 255 255 255 255 sl The DHCP server has found the IP Reader Step 2 Doubleclick a reader to open its configuration page and has displayed the host name PoE Test serial mame version 192 168 0 10 00 04 43 04 5C 80 Demo reader Legic Adv vs 1 2 The IP address IS also retrieved and displayed Select an IP Reader by double clicking on the intended IP Reader info line in the list When the IP Reader information has been found the next screen will be displayed Default config Use default config htto www inepro com Version 4 24 0 Inepro B V Setup 27 This screen is divided into 4 distinct areas Name IP config Server config and Reader config Step 1 Scan for readers on the specified broadcast address Reader Config Name Server config Reader config Jem ITSAHBr Setting 1 Demo reader Server TP 0 VETE x IP config DHCP Server 2 1P IP ms Setting 2 D Setting 3 Server 1 name Netmask 0 Data 1 Gateway Server 2 name DNS server Key set 1 Default config use default config The 28 Aberecte button will exit this window without any processing The L_ _ button sends the new configu
92. Import settings First row column name header Delimited Import Actions Vestiging Afdeling Achternaam Voorvoegsel Roepnaam Geslacht Geboortedatum Leerling ID Barcode nr Geslacht DB Foto Bestandsna Twello Studenten Huisman Angela v 14 1 1996 128867 128867 2 Server 06 card printer icards weluws 3 jul 2008 Foto s resized 1232 p Twello Studenten Vriezekolk Aniek v 23 4 1996 128897 128897 2 Server 06 card printer cards veluws 3 juli 2008 Foto s resized 123i Twello Studenten Scholtens Anouk w 13 9 1995 128919 128919 2 MServer 06icard printer cards veluws 3 jul 2008 Foto s resized 123 Twello Studenten Dubbe Bjorn m 22 7 1995 128904 123904 1 Server 06 card printer icards veluws 3 juli 2008 Foto s resizedi128904 Twello Studenten Lent van Carlin v 12 4 1996 12891 4 128914 2 Server 06 card printer cards weluws 3 jul 2008 Foto s resized 12391 Twello Studenten Slingschroder Charel v 19 10 1995 123894 1283894 2 Server 06 card printer cards veluws 3 jul 2003 Foto s resizec Twello Studenten Poll Charlotte w 11 6 1996 128892 128892 2 MServer 06icard printer cards veluws 3 juli 2008 Foto s resized1128892 Twello Studenten Hofland Daan m 1 5 1995 128909 128909 1 MServer 06icard printer cards veluws 3 jul 2008 Foto s resized1123909 Twello Studenten Roskam Daan m 1 2 1996 128378 128873 1 Server 06 card printericardsWeluw sV3 juli 2008VFoto s resizedV128878 Twello Studenten Kroeze Daphne v 29 12 1995 128913 128913
93. Inepro Inepro Back Office Suite MAIN Inepro Back Office Suite The most versatile Back Office Solution Congratulations on your selection of the Inepro Back Office Suite We are certain you will be pleased with your purchase of one of the finest document management and financial management solutions of the market We want to help you get the best result from your Inepro Back Office Suite and to operate safely This manual contains information on how to do that please read it carefully Due to continuous product improvements this manual is subject to changes without notice We strongly recommend you read the license agreement to fully understand its coverage and your responsibilities of ownership Your Inepro dealer is dedicated to your satisfaction and will be pleased to answer your questions and your concerns Best wishes Inepro BV Inepro Back Office Suite 8 Help Inepro B V All rights reserved No parts of this work may be reproduced in any form or by any means graphic electronic or mechanical including photocopying recording taping or information storage and retrieval systems without the written permission of the publisher Products that are referred to in this document may be either trademarks and or registered trademarks of the respective owners The publisher and the author make no claim to these trademarks While every precaution has been taken in the preparation of this document the publisher
94. J m Fone kK Ke lt gt HHIOS Lo a Ll n PEE UN e AS A la a Y NA POM poping GIA m Long Mame dl short Mame Address Description mx T w Close Effective Rules v For example to enter zone K you need to open door 1 on the A side enter zone A and then open door 15 on the A side You will need the right to open doors 1a and 15a to get in 15b and 1b to get out Of course you could also open door 20 on the A side enter zone B open door 21 on the B side enter zone A open door 7 on the A side enter zone l open door 9 on the A side and finally enter zone K but then you would be taken a very inefficient route Doors on the outside of a building and the zones connected to these doors are entered as root nodes in the tree structure in Inepro Back Office Zone that are accessible exclusively by another zone have that zone as a parent in the tree structure Version 4 24 0 Inepro B V http www inepro com 90 Inepro Back Office Suite 8 Help cof Effective Rules 0A User Generic Bobby de 2006051 2114247 AccessPRO Device Locka Generate 2 Se EE isi f ww Close Use Effective Rules to see what AccessPRO Rules are in effect for a certain user and a certain device E Card Layout If you have a card printer that can store information on the cards it prints you can use our software to create a card f
95. Periodical Discount to Happy Hours Set Start Time to 08 30 and End Time to 12 00 Check every day but Monday Set Cumulative Discount to 9 9 Click to save this discount pd dece s Now we will set the afternoons 1 Select the Periodical Discount to Happy Hours 2 Set Start Time to 12 30 and End Time to 17 00 3 Check every day but Monday 4 Set Cumulative Discount to 9 9 5 Click _ to save this discount Finally we will set the evenings 1 Select the Periodical Discount to Happy Hours 2 Set Start Time to 17 00 and End Time to 22 00 3 Set Cumulative Discount to 3 3 4 Click to save this discount Version 4 24 0 Inepro B V htto www inepro com 106 Inepro Back Office Suite 8 Help The Result So the at what price will a teacher and a student print during the different parts of the day The discount Large User 60 is not linked to the other discounts because it is not cumulative and the calculations for a teacher copying will not be used in this example but are shown just to provide a complete picture The Large User 60 Discount for printing gt 25 pages 0 8400 0 0700 1 8060 0 0669 2 4500 0 0490 6 6500 0 0333 The Teacher Copy Discount y Moment Price per Copy _ 0 0400 No Rush Hour Day Time 0 0364 0 0388 First we see the discount table for printing or copying more
96. Printing Secure Release Cost Centres Paper Size Fall back Job Codes Disabled r Online Account Chip card emulation af OK The Accounting template og Cancel A group of settings that determine how the printer and printer jobs will react on the commands of the server The DocuPRO software offers you some different modes of functionality The most important modes are shown in this chapter Monitor Active Printer Queue Auto Fax on linus Printer Pool Mot assigned Server Printer Preset Accounting only Paid Printing Secure Release Cost Centers Paper Size Fallback v Accounting Accounting Job Codes Online Account Disabled Chip card emulation Monitor Active Monitor printer activities The printer s queue Printer Queue Printer Pool The pool the printer belongs to Server To what server is the printer connected Accounting Template Paid Printing Secure Release Cost Centres Paper Size Fall back Accounting Accounting mode Job Codes Job Code Mode Account Silently Chip card emulation Client side conformation The Paper Size Fall back setting When the printer can not print on the specified paper it will fall back to a smaller size For example if it is set to true and you want to print A3 but there is no A3 paper left then your print job would be printed on A4 paper Also if a Paper Type is used that is not recognised the width and height of
97. The software will connect the Terminal by it s ID in the database to for instance a vending machine or a copier in the database 4 User Log This log will contain all transactions that a User has made Even Card Inserted and Card Removed are logged as transactions You can select a time period and as in all other options you will be able to filter the data For a more refined query on User s read about the PR Marketing on page option 2 Users Users are the people who use the devices you manage with Inepro Back Office Suite They can have cards to access these devices the device and card usage is registered in the software htto www inepro com Version 4 24 0 Inepro B V Glossary 203 25 V A T Value added tax V A T in the Netherlands it s called B T W is similar to a sales tax in that it is levied at the time of the sale of goods and services In some countries including Australia Canada New Zealand and Singapore this tax is known as goods and services tax or G S T and in Japan it is known as consumption tax V A T is an indirect tax in that the tax is collected from someone other than the person who actually bears the cost of the tax namely the seller rather than the consumer V A T was invented by a French economist in 1954 Maurice Laur joint director of the French tax authority the Direction g n rale des imp ts as taxe sur la valeur ajout e T V A in French was
98. Tools 165 In the right pane select the setting you want to configure and do a right click Select add to change the value of the setting inherited from the parent node An comprehensive description of all the options you will find below Value Types The following list of value types are used in the Business Server Config Tool they are referenced to in the VI Value Type column 14 Boolean TRUE or FALSE 2 String alphanumeric like 1234abc 3 Signed Long 2 147 483 648 to 2 147 483 647 4 Full URL of the object in question like htto www inepro com image jpo 5 List item value is selected from a pre defined list Generic These settings are the generic settings for the Business Server They will be applicable for all the systems that connect to the Business Server unless specified otherwise ig een vr Bem Allow a user to register new tags to his account This works differently per device type NN Type e n am s confirm you are that user and confirm the link Running mode of terminal application ApplicationMode I E pe Copy or Scan a radi Note The IP reader can only use PRINTRELEASE CurrencyDecimalSeparator Currency decimal separato 2 CustomerLogoffTimeout i Timeout in seconds after which the users will be logged DebugLoggingEnabled Send terminal debug logging to log server FALSE URL of the terminal service gateway it has to go over port 10035 Default URL
99. Windows and the receipt in the PayCon every other ong Name j time short name is used Description of the location of the device Device Type The Device Type is a type of device like a printer or cash register Product Product Template is a pre set list of Products or Paper Prices with certain settings already configured Template You can use it to configure large groups of products at once Site The site the user device product or PayCon is located A free field to enter extra information such as a description of the object or it s location Go to CashPRO Devices and click the Add button Fill in the long and the short name set the Device Type to Cash Register and Product Template to Cash Register Vending Machine The site should be set to the location of the cash register The description and address fields can be left open or set to the precise location in the address field and the extended description of the device can be given in the description field New Device Short Hame Long Name Address Device Type Device Config Site Inepro Main Office Description Ww Groups Paykonz Products 05 2wmis Product Code we Payor Product Group Price Open Price Product Type Ink Type Paper Type 4 k wf OK d Cancel Products Products are the items that can only be sold by CashPRO Devices like candy soda etc The Products properties MAA An image of the Produc
100. abase connection setting for such a suite can be set here The data that is first send to the Inepro Back Office Suite will then also be send to the third party suite Mame T Setting Type Default value Global value Server value Unit ze Catalog Text ATO Datasource Text Password Encrypted Text rastas Username Text Username Catalog Third party database name Third party database server address Third party database password Username Third party database username 2 DocuPRO DocuPRO is the name of the software module that Inepro invented for managing all things related to documents and printing in a business environment The settings Name Setting Type Default Value Global Value Server Value Unit Allow release via Inepra Client Boolean True Auto detect print server gateways Boolean False Auto link cards Boolean False Daily Purge Boolean False True Daily Purge Hour Time 3 00 00 AM 6 00 00 AM Hide jobname in printgueue Boolean True Inepro Client Logo Image Image fobCode Sgt T Wer EUN Jobscanner debug lewel Integer 0 Jobscanner Level Integer Level 2 fallback to Override loginname with clientname Integer Override always Print job forwarding Boolean True Printjo b Time Ta Live Integer Hours Use Inepro Print Service Boolean False a Allows the release of Inepro Print Jobs via the Allow release via Inepro Client Inepro Client Auto detect
101. account etcetera You can not Add Edit or Delete anything in the Detail Panel Divider bars The divider bars are used to divide different parts of the detail screen You can use them to hide certain parts or to make those area s bigger or smaller Head more about the Detail Panel and the Divider Bars in the chapter 11 1 Detail Panel and the Divider Bars on page Version 4 24 0 Inepro B V htto www inepro com 6 Inepro Back Office Suite 8 Help Context Menu The context menu is a menu that will provide you with options that are relevant to where you are in the program Session History Go To User History E Columns Edt c Apply Best Fit uj Delete Go To Device Columns Go To Product Apply Best Fit amp fj Export to Excel iat Export to Excel 3 Print Go To User In the context menu you will find the options also available to you on the toolbar and links to other parts of the program Go To This is a shortcut to another relevant part in the software Session Log This log will contain all transactions that were made in a session A session is started when the card is inserted and ends when the card is removed Even Card Inserted and Card Removed are logged as transactions You will be able to filter the data A session log does not have to contain one user user could go to a vending machine try to purchase a product and walk away to complain when
102. al Block Pending Repeated Blocked Repeated Block Pending Not Blocked What is the balance of this user It can be more then n where n is a OS number less then n or without n e rec UI E poen Search for users that last made a payment before or after this date before date after date Last Visit Search for user that last visited a Terminal before or after this date before date after date The users Zoning Improvement Plan or ZIP code Search for user that live in the specified city or cities string Card Status The status of the card or blocking mode User Cities User Date P before date after date Of Birth Search for user born before of after a specified date or between two date banean Mo IE E the exact phone number or on the first part when you check Na aan Has the user filled out his Mobile Phone number Yes No P Has the user filled out his email address htto www inepro com Version 4 24 0 Inepro B V Menu Basic 65 Open Template Save Template RUN Template When you have created your query you have two options Click Save Template to save your query template on the hard disk or other storage device or click RUN to run a query template and show you the query results in the Query Results tab If you would click the other button Open Template you would abandon your query and will be able to load another one from the hard disk or other storage device K 5 2 E
103. an filter a report on Device Device Group Product Group Card Purse Cost Centre and sometimes on User For example the Sales per Product will generate a report on everything sold grouped by Products Period Overview ES M Report Period Start 3 31 2010 y 00 00 00 E Finish 5 31 2010 y 23 59 59 E m Device or Devices Group Device eos icrosoft XPS Document Writer R Print Preview Device Group y Product Group Card Account Page 1 Purse Cost Centre Page 1 Page 1 Page 2 981187639 1436061693 1001 6 Page3 w Export wv OK d Cancel Period Device or Device Group Product Group Card Cost Centre Only The First Report If you fill out nothing except the Report Period you will get all the possible data from that period You can filter your report by filling in the other fields like Device Product Group Purse etc Click _ _ to get the Inepro report or _ to get a report generated in Excel You will only see the User field when you group on User when the report name is per User htto www inepro com Version 4 24 0 Inepro B V Menu Reports 113 The reports in the Inepro Back Office Suite can be grouped in 5 categories The name of each report will tell you how they are grouped E PayCon Period Overview You will only need this report when you are using the PayCon periods Note You can onl
104. and the author assume no responsibility for errors or omissions or for damages resulting from the use of information contained in this document or from the use of programs and source code that may accompany it In no event shall the publisher and the author be liable for any loss of profit or any other commercial damage caused or alleged to have been caused directly or indirectly by this document Version 4 24 0 created September 2012 in Nieuw Vennep The Netherlands Publisher A Inepro B V Managing Editor Version 4 20 or higher requires the licence box M Linting a hardware dongle to validate your licence Please make sure one is available in your Technical Editors network before updating M Linting F Calje Cover Designer C van den Ham Team Coordinator M Linting Production Inepro B V Author K de Graaf Contents Table of Contents Introduction 2 Es co Ae o a A a OS EA 3 2 FROGUSURAUIO I mail ii 5 3 USerINtemace SII D LODS LLLI 5 TOOIDAES gt e XG 7 Navigation Bai RR 7 Retreshis Filler Bale cito iain iaa ire Mae i tee tdo 8 Pee 9 Table Properties Dri ai ac 10 RUSIA Da A mm 11 EX DOF O Database 11 Group data and Duld FINGro Soke P 11 Group Quei EN N 12 B ild ar advariceu HNC sce one ced ace dulce acia 14 CONTEXT tpe
105. and you accept a nonexclusive license to use the program in machine readable object code form only for use only as authorized in this License Agreement The Programs may be used only on computers owned leased or otherwise controlled by you The program shall only manage the number of devices specified in the purchase agreement You agree that you may not reverse assemble reverse compile or otherwise translate the Program 2 Term Demo Version Only This License commences upon the installation of the software and is effective for 90 days following the date you install the software This License terminates automatically without notice from Inepro BV upon the expiration of the evaluation term or if you fail to comply with any provision of this License Upon termination you shall remove the SOFTWARE from your computer s 3 Licensor s Rights You acknowledge and agree that the Program is proprietary to Licensor and protected under copyright law You further acknowledge and agree the all right title and interest in and to the Program including associated intellectual property rights are and shall remain with Licensor The License Agreement does not convey to you an interest in or to the Program but only a limited right of use revocable in accordance with the terms of this License Agreement 4 No Warranty Limitation of Liability YOU ACKNOWLEDGE THAT THE PROGRAM IS PROVIDED ON AN AS IS BASIS WITHOUT WARRANTY OF ANY KIND LICENSOR MAKES NO REPR
106. ar can be dragged and then dropped to change the size of their region You can also double click them to make the area they control disappear Click it again the area reappears htto www inepro com Version 4 24 0 Inepro B V Setup 18 Inepro Back Office Suite amp Help 7 Installing the software O we support Windows 32 bit 2000 2003 2008 XP and Vista as a platform for our Inepro Back Office Suite Insert the CD If you have AutoPlay enabled in your Windows this menu will appear lf you don t have AutoPlay enabled click Start gt Run and type assuming that D is your CD drive D IBOS Intro IBOS Intro htm After clicking your language you will see this menu Inepro Thank you for choosing the Inepro Back Office Suite PayCon PayMatic Guest Machines PayCon Config Too PayCon Config Too Manual Database MS SQL Express 2005 MS SQL Server Management Studio Express Inepro Back Office Suite IBOS setup IBOS Manual Microsoft SQL Server 2005 2008 The software can be installed on an existing or new Microsoft SQL Server 2005 2008 database In order to be able to perform the setup correctly make sure that the security mode is set to Windows and SQL Server Follow these steps for a new installation 1 Configure the terminals 2 Install the Database engine 3 Install the Inepro Back Office Suite For an update 1 Stop all Inepro services processes a
107. ated details via CSV Import Products and related details via CSV Import Users and related details via CSV Import Steps Version 4 24 0 Inepro B V htto www inepro com 142 Inepro Back Office Suite amp Help The screen shots are taken from the Easy version of the wizard E Inepro Back Office Manager n Inepro Back Office Manager User Import via CSV isl This wizard will lead you through steps which are needed to make import from csv Easy version C Enhanced version Press NEXT to continue When you start the CSV wizard to import data tables from a Comma Separated Values files you have the choice between Easy and Enhanced Unless you have very specific wishes on how the data is stored kind of type and the format and you are instructed to choose enhanced by our support team you Next gt gt can always choose Easy Click E Inepro Back Office Manager User h E mM Select file names for Import Departments E File Cost Centres MEME File Department Cost Centre Links File Users I LLL File pure Le emm oc Connect the csv files to the tables in the Inepro database by clicking the File button next to the table that you need to fill and selecting a csv file htto www inepro com Version 4 24 0 Inepro B V Menu Tools 143 Inepro Back Office Manager User Import via CSV e
108. be unveiled in this manual Confirm password The address of the server SQL Data Source Enterprise Manager Database is running SGLEXPRESS Initial Catalog iE Os Auto adjust products by templates The database name by default IBOS Apply every template change directly when the terminals update command is executed without extra Apply Product COM Port D Select IP Address Subscription Printer Not Available Use Card Printer C Chip Cards C Mifare Bards C Bath Card Waiting Timeaut 5 zi Check only if you have a PayCon connected when you use a card printer you will always need an administrative PayCon Toggle COM port or LAN connection The COM port or IP address Can be set to Not Available Available and Ask before Print Select the Subscription printer from the list of installed printers Use a Card Printer that can write information to the cards it prints Chip Proximity Mifare or both 5v Account Card Settings In this screen you can choose if you will be using Cards Accounts or both Cards will give you the possibility to manage record and report all the Card transactions For Accounts you can do the same only then all the user transactions will be done with computers no card are being used And finally if you want to use both you can choose the first option When you choose on option in stead of both the other will vanish from the menu For example if choose Car
109. cases anonymous connections are supported this is often a read only connection enabling you only to view data so this is not usable in all cases This is also subject to the local security settings 7 Linking users On top of the taskbar you will find the usual option to filter and group by See page 1 In this wndow you can also by using a card account group create the purses for the Cards Accounts that are being imported Multiple purses can be linked to the Card Account group You need to have these Card Account groups assigned before you will be able to link them De Card Account group can be linked in two different ways 1 By using a pre defined column in Active Directory in which codes of existing Card Account groups are defined The disadvantage is that the extra column needs to be present in the Active Directory the advantage is that user can have different Card Account groups and therefore different groups of purses 2 Choose one of the existing Card Account groups and assign this to all the users that will be imported This disadvantage is that you will not be able to assign different Card Account groups and therefore different groups of purses 59 Enable reload functions To reload your Accounts with money you can choose to enable the reload functions by choosing the option in the Tools menu After that you can reload an Account by right clicking it and choosing Reload and be able to replace
110. ce than the IP controller board to present card data to the server With every connection the server will send a new AES key to the IP controller board This encryption key is received by the IP controller board and used to encrypt the data before it is transmitted to the server A time out for the data to arrive at the server is set at 10 seconds If the server does not respond within this time the protocol will be cancelled and the data will not be processed Alternative server It is possible to set up a second server for the IP reader This allows the IP reader to look for an alternative server if the main server does not respond Version 4 24 0 Inepro B V htto www inepro com 22 Inepro Back Office Suite amp Help IP Reader encryption protocol Raw Card data DA Siete eae meee l WI IP Controller Retrieve card data Card data Server and IP Controller negotiate AES session key IP controller notifies the server that a card has been read Card data IP controller encrypt the card data to be send with the AES session key IP controller sends the encrypted data Card data Stored on server server decrypts the received data Read the error code to LED signals Send correct error code to IF controller Send error code to card reader ta Network Connections Switch On the IP controller board there are two network connectors The IP controller boa
111. chnology inside that identifies the card and thus the user It is used as an alternative to cash when making purchases The information can then be accessed by contact with the card the chip inside is connected to gold or copper contact pads on the surface or with a contact less method like Radio Frequency RF With some technologies it is possible to write more information on the card so it can be used as much more than just an ID tag You can then use our Stored Value Card htto www inepro com Version 4 24 0 Inepro B V Glossary 193 Environment technology Please note that a card like described here will be defined in our system as a Card you use it in a Stored Value Card system credit is stored on the card and as a Tag linked to an Account when it s used in a Stored Value Server system credit is stored on the server 5 Card Groups Card Groups are groups of Cards or Accounts You can use them if you want to divide the usage of the cards your users use Then you could create a card group A and a card group B It is also the template for the purses connect to that group So when a card Is created the user will also get the purses belonging to that card group When you assign a user to the Card Group later on the purses will NOT be created When importing online accounts Accounts the purses WILL BE assigned Card Status Card status determines if a card is blocked or unblocked If a card is bl
112. cribes the software release of the inepro Ricoh Embedded 4 22 0 Definitions Acronyms and Abbreviations Bos inepro Back office suite iBom inepro Back office manager About this release This release is the first release all previous versions have been development versions Supported machines All Ricoh machine that can run with SDK 4 24 or higher and have a WVGA screen Please note that a SDK VM card or pre installed SDK is required to install this software Known bugs and limitations scan does not support scanning from glass plate Version 4 24 0 Inepro B V htto www inepro com Inepro Back Office Suite amp Help 182 Appendix Il Ricoh Embedded Chart LiDZ 8 1 ZZ P A PELO pappaqwia yoo sBumas Jojo pue jquenb ay sBusys osje uso nod y spoddns Buisseoaid gol ay y UE S YOO PUB JeUUESS eui uo sjueun2op JOU Jo 20 09 UF S qo au 1 Jno nd s8uqjes 10102 pue Ayquenb Su paas ueo NOA usayos doo eui si SIUL pus si y sabed Auew moy s so00 qof e yonu Mou aes UED NOA uaasJos PSOUBAPE eu UD IIE Palas azis Jaded 1ueuna3o PER gt j 0L O YNI Ogdnoog o1dau am 01 0 YNZ OYdN20g ojdeu suogeoidde UMO SSUIYOBU au 0 qois 0 ejqissod ose s y Julod sui Jy Jaeuusos eu uo syuewnoop Inok saoejd pue suwas JoJo ayp paas snr Paddys si uaaos siu uogdo suo A uo si eai y Suey suozng uong uonay 3U uj US3405 peousAps M0 30 au 01 OB 10 sumas Jasn jno woy Ajjeoneuic ns ul pal eq
113. ct Group 135 Product Groups 40 135 Product Template 136 Product Templates 40 Products 40 135 Serial PayCon 40 Set My Site 133 Setting up 140 Site 40 133 Site Information 133 Welcome 40 132 Site 201 Software Custom Installation 18 First Time Registration 40 Installation 18 Registration 5 40 Software Overview 3 SOL 64 Stored Value Card Environment 184 On Card 184 On Server 184 Server Environment 184 T Tag 201 Tags 201 Toolbars Export To Bar 11 Export to Excel 7 Modify 7 Modify Bar 9 Navigation 7 Refresh amp Filter 7 Refresh amp Filter Bar 8 Run amp Print 7 Run Print Bar 11 Table Properties 7 Table Properties Bar 10 Track the money 201 Transactions 201 202 Troubleshooting 207 Not allowed 211 Button is not visible 206 Ch Resp Error 212 Connection Failed 211 Credit too low 214 Enable the reload functions 206 can t move the credit from a card to another 206 can t reload a card 206 Nine Digit Number 210 PayCon can not find print jobs 213 Spool file not found 214 Terminal is not sending the transactions 208 Trx Log Full 212 Unknown Card 9 209 User can not getin out 215 User name doesn t match login 213 Trx log full 208 Unlimited Budget 200 User history 202 User Interface Context Menu 5 Detail Panel 5 16 Divider Bar 16 Divider bars 5 Toolbars 5 User log 202 Users 202 htto www inepro com Version 4 24 0 Inepro B V Index VII
114. d Budget VMC Version 4 24 0 Inepro B V htto www inepro com 200 Inepro Back Office Suite 8 Help 9 Purse Type A Purse Type can be set to Balance or Unlimited Budget With the Balance setting you rule out the possibility to set a purse subtype that has a unlimited budget EEUU means the amount can change Unlimited Budget unlimited means you have an unlimited amount of money you can spend 5 Red List The Red list is the list of blocked cards A blocked card can t be used in a PayCon all the PayCon on the network will block the card because it will be on their Red List Server The word server can have different meanings 1 A computer program that provides services to other computer programs and their users in the same or other computers 2 The computer that a server program runs in is also frequently referred to as a server though it may be used for other purposes as well 3 In the client server programming model a server is a program that awaits and fulfills requests from client programs in the same or other computers A given application in a computer may function as a client with requests for services from other programs and also as a server of requests from other programs When we use the word server we use the second definition The computer that a server program runs in In the Inepro Back Office Suite we use the word server for the computer s with the software itself the
115. dation of the login data is also checked Anonymous connection Filter Users only 4 LDAP Protocols We support LDAP protocol version 2 and 3 Version 2 Windows 2000 compatible Linux LDAP server compatible UMICH compatible OpenLDAP 1 X compatible Version 3 Retrieve Base DN Base DN is the root in the directory structure that points to the location of the referenced user data Base DN s are being assigned by the server current usually 4 to 5 suggestions are being made Your local system administrator should be able to tell you which one should be used When you use version 2 this should be inserted manually J To be able to retrieve DN s with a version 2 connection on a Windows 2000 server you should first choose version 3 find the DN s and then return the version back to version 2 because otherwise the connection will not function 7 Secure Internet connection via SSL A connection using the SSL Secure Sockets Layer protocol can be set up the default port used is the 639 Consult your system administrator when in doubt O if no secure connection is used the default port will be port 389 7 Log on to LDAP with username In some cases you might need to fill out your username at the end of the domain name usually this will not be needed but this depends on the local settings of the LDAP server Version 4 24 0 Inepro B V htto www inepro com 150 Inepro Back Office Suite 8 Help In some
116. detect print server gateways This option is used to guide the popup to the right client In use with Novell it will send the popup to the client our suite uses in stead of the Novell client This can also be done for Macintosh Linux etc Normally you will not have to use this option Auto link cards When you want to give your Users new card that have not been linked to the database you can use this option to let the User link his or her own card To do this he has to print a document and will then get a Job Code because he has no tags or card linked to the database when he then presents his card or tag at the PayCon an enters his Job Code the PayCon will ask him if IBOS should connect that tag or card with his Inepro Username If the User confirms this the tag or card is now linked with the Inepro database and the next time the User doesn t have to enter a Job Code but can just use his card like all the other Users Daily Purge If you do not want print jobs from yesterday or older in your print queue you can opt for using the Daily Purge option The Daily Purge option will delete all the content of all the print queues that are monitored by DocuPRO on a specific time by default 03 00 Daily Purge Hour The specific hour on which the Daily purse option will delte the DocuPRO monitored print queues Hide print job in print queue Print job will be hidden that is to say they will all get the name DocuPRO Document This i
117. discount at 20 items and would purchase 22 items would get a 30 discount 10 20 because purchase 5 or more items and would also purchase 20 or more items Happy Hour A specific time a day a discount will be given Continuous A time frame which can span months in which a discount will be given period Absolute Discount A percentage of the basic price A percentage of the lowest fixed price that will be added to all other cumulative discounts Discount Relative Discount A percentage of the lowest fixed price Fixed Discount A fixed discount this is where you set the fixed price Fixed discount Use this discount to effectively change the price into the price at which you want to sell the So if the basic product price is 10 00 and the discount is 9 00 the product would cost 9 00 product But if another was already set to 7 50 the product would cost 7 50 This is because Discounts will always look for the lowest fixed price Absolute discount Sell this product with a discount of a certain percentage of the basic price So if the basic price is 10 00 and the discount is 9 the product would cost 9 10 But if another Discount would have already set a Fixed discount price to 6 00 the product will be sold for 6 00 This is because Discounts will always look for the lowest Fixed price Cumulative discount Sell this product at a percentage of the lowest fixed price This p
118. dministrative PayCon Page 134 8 Product Groups Page 135 9 Products Page 135 10 Product Templates Page 136 11 Printer Pools Page 13 12 Devices Page 140 Y First time registration code Until you register you will see that when you start the software you will be prompted to enter the owner information and to select the modules and the time period you like to have the licence You see this screen every time you start the Inepro Back Office Manager if you have a trial licence or if your current licence will end within 90 days You can do this selecting manual by type of licence request and filling out the fields or by entering your invoice number select invoice at type of licence request and than we will look up your licence details htto www inepro com Version 4 24 0 Inepro B V Setup 41 Click ilireuest to send your request Or if your not able to send you request click _ 9 rexesttofie to save your request to a file If you can t mail your request automatically send the request file to registration inepro com E License Request DocuPro module license type DocuPro Enterprise iz valid untill 27 4 2010 CashPro module license type CashPro Enterprise is valid untill 27 4 2010 AccessPro module license type AccessPro Enterprise is valid untill 27 4 2010 Marketing module license type Marketing i valid untill 27 4 2010 Card Printer module license type Card Printer is valid untill 27 4
119. doc Mo customer information found Clustering doc Koos help amp manual doc Mo customer information found Total price 0 00 y ESI o E y al y A o Click on the icon next to a print job document in the Inepro pop up to see the print job information You can see the number of pages the name of the document etc Click on the icon next to the user name in the Inepro pop up to see the user information You can see the user name email and department htto www inepro com Version 4 24 0 Inepro B V Menu File Part 52 Inepro Back Office Suite 8 Help 3 Close Exit the program Ha Login as a different user The program will log out the active user and will ask the user for his username and password to log in This is useful when you have different employees using the program with different rights htto www inepro com Version 4 24 0 Inepro B V Menu Basic Part 54 Inepro Back Office Suite 8 Help 2 DocuPRO devices If you use Windows Server 2003 or 2008 or if you use Windows Vista as a print server please check Installing the software s A DocuPRO Device is a device that can only be used with the DocuPRO module This can be any device that handles documents Printers scanner copiers or a combination of those MFD s The DocuPRO device properties Short Name A name less then 15 characters long This field is stored and optionally displayed on the Pa
120. documents on the scanner and click start Appendix Inepro Ricoh EmbeddedRelease notes Version 4 22 0 Revision histor Version Author Introduction In these release notes you will find all relevant information regarding this release Please read these release notes carefully and make sure you understand them We strongly recommend not to roll out this release of software directly on your working system but to test it first before going live If you have questions remarks or if you want to report a problem please send an E mail to http www inepro com Version 4 24 0 Inepro B V Support Applications amp Tools 181 support inepro com Disclaimer of warranty Inepro BV makes no representations or warranties either express or implied by or with respect to anything in this document and shall not be liable for any implied warranties of merchantability or fitness for a particular purpose or for any indirect special or consequential damages Copyright 2011 Inepro BV All rights reserved Inepro B V and Inepro B V s products are trademarks of Inepro B V References to other companies and their products use trademarks owned by the respective companies and are for reference purpose only Purpose The purpose of the Release Notes is to communicate the major new features and changes in this release of the inepro Back office suite It also documents known problems and work arounds Scope This document des
121. ds The Accounts icon in the menu s would disappear Account Card Settings Accourt Card Settings Budget Location f Cards Online accounts svs svs C Cards sv Online Accounts sss htto www inepro com Version 4 24 0 Inepro B V Menu Tools 131 Read more about Stored Value Card and Stored Value Server environments in the chapter Y Environment on page 1 Interface Settings amp Interface Instellingen Grote koptekst Kleine koptekst vl Ad di lerstel de standaardinstellinge w DK Of Anmuleer You can change the main and the small headers ai To change the font press this button 13d y To change the text colour press this button To confirm the changes press OK to discard press Cancel To go back to the original or default setting press Restore default Settings Wizard You have started the wizard that will enable you to set or alter the basic configuration of your DocuPRO software Follow these step to configure Inepro Back Office Suite 1 Welcome Screen Page 1 2 2 Organisation Page 133 3 Location Page 133 4 Site Page 133 5 Authentication Page 134 6 Administrative PayCon Page 7 Product Groups Page 13 8 Products Page 135 Version 4 24 0 Inepro B V htto www inepro com 132 Inepro Back Office Suite 8 Help 9 Product Templates Page 1
122. dth will be made wider in stead of being made smaller Y 2 How to use the Run amp Print Bar This is the Run amp Print Bar Y gt You can use this toolbar to run the selected query in Device Log and User Log to print out the results Y Run Use this button to run the query in Device Log or in User Log The history of the selected device or selected user in the selected time frame will be shown 2 Print Use this button to print the result of the query in Device Log or in User Log The history of the selected device or selected user in the selected time frame will be printed You will be able to confirm your print order in a preview screen How to use the Export To Bar This is the Export To Bar 3 You can use this bar to export the data to Microsoft Excel 3 Export To Excel Use this to save you data as an Microsoft Excel file A save dialog screen will appear and you can choose the save location How to group data and build filters The data in the Inepro Back Office Suite is presented in a data grid a matrix of cells not unlike Microsoft Excel in which the data is presented In some cases you would like to sort group or filter the data We can not provide every view and filter you could possibly want That is why we provided a drag and drop tool to group your data and an easy tool to create your own filters and save them Version 4 24 0 Inepro B V htto www inepro com 12 In
123. duler The Balance Scheduler is used to schedule balance mutations The Business Server stores most of the configuration in a central location and is used for communication with the PayCon Touch and embedded terminals The terminals can be set up with the business communication manager The Log server is used to store all the logging of our software on a central Inepro Log Server location it is not mandatory but then the logs will be stored locally The Data Import Server is used to import user data from Active Directory or csv Inepro Data Import Server files to the Inepro database Inepro Business Server Click to continue Version 4 24 0 Inepro B V htto www inepro com 38 Inepro Back Office Suite 8 Help ie Setup Inepro Back Office Suite ie Setup Inepro Back Office Suite Database Define used MS SQL Server and Catalog Alerting Define email server for Alerting Please specify MS SQL Server Catalog User Name and Password that will be used to access MS SQL Server and create new database and then click Next MS SOL Server l Please specify an SMTP server together with the other parameters to enable Inepro Back Office Suite to inform you about malfunction SMTP Server Catalog From IBOS alert inepro com User Name To PayConServer Password C Use authenticated SMTP lt Back Next gt Cancel lt Back LNees Cancel MS SQL SMTP Server The server you use to send mail Ente
124. e IP Config Tool and insert it in the Value field 9 Click on OK and the reader is registered in the Inepro Back Office Suite 10 Repeat this process for all the other readers 11 When you have finished registering the IP readers restart the Business server htto www inepro com Version 4 24 0 Inepro B V Setup 31 Connect to the Inepro Back Office Manager 12 After the Business server has started again you should be able to find the reader that have been registered in the Inepro Back Office Manager in the Advanced gt Terminals menu Si Terminals K lt O00 29108 Sleep hier een kolom kop naar toe om te groeperen op die kom Terminal Code v ApparaatType v Server PayCon2 2003ENTCLUST1 2003b5ENTCW2003ENTCLUST tMnepro Generic ED7EF9EF A062 41 Back Office Manage Not assigned 2003ENTCLUST2 Mgr gt wf Close 13 These terminals can now be connected to a Multifunctional like you would connect a PayCon terminal 14 Refer to the Inepro Back Office Manager manual for more details on connecting a terminal to a DocuPRO device 15 Refer to the Business Server manual for more detail on the working and configuration of the Business Server 16 Refer to the IP reader manual for more details of the IP readers B Specifications E Power Switch regulated high efficiency 12V DC adapter 1VA Confirm IEEE 802 3 AF specifications 10 to 20V DC 40 to 60V DC At maximum dependi
125. e able to change individual device settings The root node is named System default because it will hold all the default system setting It is not recommended to change these settings A better practice is to create a subgroup as a child of the root node with the name of your location in which you change all the setting that are used system wide on your location Connecting a terminal Lo showroom 00 20 6B 65 B0 97 a 90 20 6B 62 B4 16 00 20 6B 65 72 61 ApplicationMode System defaut PRINT COPY SCAN System defaut 75 System defaut 60 System defaut FALSE odriristratorpbekmshow be Your scanned files http 223 223 223 27 pil IneproTerminalService dili sosp TTerminaslInterf ace S Delete 2 00 20 6B 65 B0 97 ae Full E xpa ree lt p 00 20 68 62 84 18 Collapse full tree y 00 20 6B 65 72 61 Create printrelease terminal 2 In the left pane you will see all the terminals that are able to connect automatically 3 The IP readers do not link themselves automatically to add an IP reader terminal click right and select Create print release terminal Insert Terminal 34 Name 00 20 68 62 84 18 cma 4 Enter the MAC address of your printing device 5 Create the same number of IP reader terminals as the number of devices with mounted IP readers Inepro BusinessServer config manager Delete a 00 20 6B 65 B0 97 toe full t 2 ree lt p 00 20 68 62 84 18 Collapse full t
126. e device and card usage is registered in the software The Users properties htto www inepro com Version 4 24 0 Inepro B V Menu Basic 61 Photo of the user This can be a jpg jpeg gif bmp wmf emf or ico file User Code Unique number to identify the user Department Assign the user to this Department Other fields These field are easy to understand The default Cost Centre is the Cost Centre that the costs will be booked to chosen if no other Default Cost Centre choice has been made Does the user want to receive marketing information Barcode is a field that is used to print a bar code on a User card with the print lay out Bar Code Usually this is also the User Code but sometimes bar code specific stop and start characters like A are necessary for the bar code to work Valid From This field can set a date from which the user can use the system set by default to 1 1 1900 Valid Trough D dS can set an end date through the user can use the system set by default to 1 1 This is used when the user has more then one card account This field will specify which Tender card or account is primarily used for payment Personal Balance The current amount of Personal Balance of this User When printing user cards it is very useful to see which cards have already been printed This field will be set to true if a card is printed Current Access Zone Set The current Acces Zone of the User D
127. e the building that does not have the right to access the building When a User has been trough an AccessPRO portal he or she can not go trough it again or give your pass to someone else who will try to get in after the User Prevent users to give their pass to someone without Access Rights set it Snt EEE IHE LG to true or false the default is false Dashboard IP Address The IP address of the AccessPRO Dashboard application Exit always possible For safety you should always be able to leave a building this setting ensures that you will always can walk outside htto www inepro com Version 4 24 0 Inepro B V Menu Tools 129 Regional Settings Settings Appearance samples Positive 11 23 456 789 00 Negative 23 456 789 00 Decimal symbol Digit grouping symbol List separator w OK Ag Cancel Customize the settings to match those of your region We made sure that all region sensitive settings can be adjusted in our software suite by adding this menu All you have to do is configure the settings Version 4 24 0 Inepro B V htto www inepro com 130 Inepro Back Office Suite amp Help Connection Settings 4 Connection Settings Login name for the SQL Enterprise A Manager Database by default PayCon Connection Settings Server User PayCons EET Password Password for the SQL Enterprise Manager Database the default value is correct and will not
128. e you have a backup on CHET elis another location the backup on the server will be erased Restore backup database Restore the existing backup htto www inepro com Version 4 24 0 Inepro B V Menu Tools 155 CONFIRMATION Please confirm you want to cleanup all transation records before 2009 05 20 database BOS Check to confirm 3 Every actions in the Cleanup Tool will have a confirmation box make sure that the action you are about to perform is the action that you want to perform and that the financial balance between the data that you are about to delete and the remaining data is zero Version 4 24 0 Inepro B V htto www inepro com Menu Help Part 158 Inepro Back Office Suite amp Help d About Inepro Office Manager gt About Inepro Back Office Manager Inepro Back Office Manager 4 2 0 6 29 11 2006 15 31 38 Copyright E 2004 2005 Contact informations E mail infaceinepra cam VAAARAE ww inepra com DocuPro module license type DocuPro Enterprise is valid untill 27 4 2010 CashPro module license type CashPro Enterprise iz valid untill 27 4 2010 AccessPro module license type Acce Pro Enterprise is valid untill 27 94 2010 Marketing module license type Marketing ix valid untill 27 4 2010 Card Printer module license type Card Printer is walid untill 27 4 2010 Custom Reports module licenze type Custom Report
129. eb Server Local File Display Extended Feature List Installation Target Setting Install to SD Card Slot2 v Type J Setting MAuto Start 9 On Off xtended a e Li 1 1 Total Applications 1 5 Click Display Extended Feature List the file will be loaded and the Extended Feature List will be opened 6 In the Extended Feature List Make sure to set Auto Start to On 7 Select the DocuPRO Extended feature currently no feature is selected and click install RICOH Aficio MP C2800 wep Image Monitor Install 1 Confirm The following extended feature will be installed Bladeren J Inepro DocuPRO embedded Extended Feature Name DocuPRO 8 Description E Version m Product ID B Startup Location m Vendor B Contact TEL Fax E mail m Auto Start OK Cancel Inepro DocuPRO embedded 4 15 0 320400134 SD Card Slot 2 Inepro 31 252 744 044 31 252 744 045 info inepro com On Version Source Media 4 15 0 Local File htto www inepro com Version 4 24 0 Inepro B V Support Applications 8 Tools 175 RICOH Aficio MP C2800 web Image Monitor Install l Confirm The folloving extended feature vill be installed E Extended Feature Name DocuPRO 8 Description Inepro DocuPRO embedded 8 Version 4 15 0 8 Product ID 320400134 8 Startup Location SD Card Slot 2 8 Vendor Inepro E Contact TEL 731 252 744 044 Fax
130. ed device to your device It is also used to configure certain settings for the terminals and embedded systems Connect terminal to Business Server Business Server Config Settings Manager To mutate a setting in the Business Server like adding and connecting a terminal or changing the email adres from scan to me you need the Business Server Config Settings Manager BSConfigSettingsManager Device Ou gt Hon H oh ou gt H uH 1 6 Device 3 e TS Au H HH WNN owp Hon H User interface The settings manager has a treeview in the left panel the effective settings in the lower right panel and the specific settings for this node in the top right panel The terminals will always be the last child node of their branch Between the root node and the terminal there can be is many nodes as http www inepro com Version 4 24 0 Inepro B V Support Applications 8 Tools 163 needed Each node will inherit the setting from it s parent In this way you can easily create groups that have specific settings for that group while the other settings remain untouched You can have a group Students with a subgroup Media that has a very different set of setting than Students gt Foreign Languages or Teachers gt Building A but they might all have the same SMTP server settings The effective settings cannot be changed at the device so a group or node must be created for each device to b
131. efault Card Account Photo In the photo field you are able to load a picture You can do this by right clicking the photo area to enter the context menu left clicking will show an example of the picture Capture user photo 88 Annuleer Capture photo Fe Load photo from file Will load a photo from a file on your hard disk Select a photo on your hard disk Capture photo e oe a photo using a webcam Press Capture when you are satisfied with the bed Save photo to disk Will save the photo to a location on your disk Select a location on your hard disk Delete photo Will delete the photo 1 Will copy the photo to the Windows clipboard You can paste it again in Paint or any other A Copy to clipboard orogram that will let you paste pictures Full size preview Will show the picture in the resolution it is stored in Version 4 24 0 Inepro B V htto www inepro com 62 Inepro Back Office Suite 8 Help Context Menu ld Insert ab Edit la Delete De Export Users to XML Columns mport Users from XML SS aoo Best Go To User Loc mi PRI Create Chip Cards If you posses a card printer with a chip card reader ai Esport Eo excel you can create chip cards that are added to the P database while printed Export Users to XML Create Mifare Cards If you posses a card printer with a Mifare card reader you can create Mifare cards that are added to the Import Users Fro
132. em in the Inepro Back Office Suite 2 There is no valid budget on the card with enough credit a Check in the Back Office Manager with the Administrative PayCon which purses are available on the card and how much credit each purse has b Check which purses are allowed on the PayCon 3 There is a conflict with the deduct permission rules a Check which deduct permission rules apply to this situation and if you are allowed to buy the product Version 4 24 0 Inepro B V htto www inepro com 212 Inepro Back Office Suite 8 Help a Terminal is not sending the transactions to the database The PayCons shows Trx Log Full in the display What does it mean The PayCon stored each transaction internally until it can send it to the server and gets the confirmation that it has been written to the server OK The message Trx log full means that the internal transaction storage is full because it can t write the transactions to the server the PayCon will not function until the connection to the server is restored Restore the connection to the server For more information look at Terminal is not sending the transactions to the database on page 2 2 Question Mark returns error message Q When I press the question mark would normally get the serial number of the PayCon and the time in milliseconds the signal takes to travel to the server Now get Ch Resp Error in the line that would normal have the res
133. ent iia cialis 184 2 Stored Value Card EnVIFON Metu iii 184 3 ien Seriem 185 Configuralloli A acc raa Erud ccce dava cvE Evi s ad cud cru daa EVE UFU EU edd 186 epu mec enm 186 Configuration eae M M 187 elite dub CES 188 Configuration E rt 189 Glossary 192 A A a E 192 2 ACCESS RUIG aia a 192 3 ACCESSPRO DEVICES e E E A 192 htto www inepro com Version 4 24 0 Inepro B V Contents V A ACCOUMUNO Template pest 192 o Gald sxucciusmdiui uio EMIL IAM EI aus eee Du UM IEEE 192 JEU OEC me RS 193 laic eO rem M 193 WP ieelg rere EEES AAE asomo aa 193 9 Card TUDO rt lic 193 10 GashPRO DOVICOS cti E a a A 193 11 CaShPRO Product Ty pe i 194 A T 194 13 CSV Comma Separated Values cuina id 194 14 Department adds 194 15 DEVICE LOO ni ica 194 19 Device Type oa 195 17 DOCUPRO aii 195 19 DOCUPRO device ec DR 195 19 DocuPHO Product TYPE iiie iiec es eco eue 00i EE vedenct 24 e ideo Ea Poe ice Sip ae Ecce Ee eec oie eds 195 20 EIMPIOVOCCS 195 21 Inepro SoftWare SUNE ici 195 22 LDAP e e 196 23 OCN ia 196 Nba 197 25 Multi FUNCTIONAL DEVICE inre cir ee aaa AEA a aa E SEa 197 20 Organisat OM caa o a a utmtanuds 197 27 Pay CON ora a a KIM INN ICI NM MEME 197 20 PayCon ServiCe iii adds 197 29 LIII 197 30 PCS c
134. ependent on the card that is used 9 Note The raw data is supplied without conversion Below you will find the data that applies to the data supplied in a decimal format Version 4 24 0 Inepro B V htto www inepro com 28 Inepro Back Office Suite 8 Help These are the setting for the currently supported readers Wiegand m Tm Facility Setting Description vatue Description sis JOY Card ID Because of the applied interface it is possible that different card readers are connected with this communication protocol To be able to differentiate the different card type the card type can be entered here Protocol Type The different Wiegand readers are able to read card with different protocols The IP reader software will enable you to select one of the protocols types except 2 and 128 255 Data Data2 Facility code This is a part of the data delivered by the Wiegand protocol If the value here is other then 0 then the IP reader will check if the code on the card is present If the value is 0 the facility code is not checked Not applicable Not applicable o s types eem value b and 128 255 5 C1000 35 12bit 8 ARAS 36 36 16bit 7 1129 NFP1 36 1S bit 130 PAL 34 Obit 131 PAH 27 Obit Note The facility code is never send to the server Multi lag Setting Description__________ Value CardTypes EM4x50 hitag1
135. epro Back Office Suite amp Help 35 How to Group your data You can group your data directly in the screen This example will show you how to group your data using the grey Group By bar We will use the Paper Price table First drag and drop price to the grey space below the toolbar as shown in this image DEMO Inepro Back Office Manager kooswillem File View Edit Data Reports Tools Help e DocuPRO Devices BA 14090 0 3 4 XS Price Y CashPRO Devices product Code Product Type PayCon Display Name Mame Product C Price 0 05 FSREC RE DT Print A4 BEA Pr Ad BSW Print Print di og Copy Ad Bav A4 Baw Copy Copy CashPRO Products 1 Copy Add Baw Adduplex BAW Copy Copy ik 20060306152754 Copy Fax Ad Fax 44 special E Price 0 1 Device Configs Price 0 2 You will see that the table is now grouped by the values in the field price Each value can be expanded by clicking the plus or collapsed by clicking the minus You can see the value 0 05 has been expanded and that the Product Types are Print or Copy and the Product Groups are Print Copy or special Now we will drag and drop Product Type to the grey Group By bar htto www inepro com Version 4 24 0 Inepro B V Introduction 13 DEMO Inepro Back Office Manager kooswillem File View Edit Data Reports Tools Help DocuPRO Products DocuPRO Devices E of
136. ercentage will be added to the other Cumulative Discount percentages So if the basic product price is 10 00 the discount is 5 and there is already a cumulative discount of 8 the cumulative discount will be 5 8 13 So the product will cost 8 70 But if another Discount had the fixed price already set to 4 50 the product would cost 3 96 13 of 4 50 This is because Discounts will always look for the lowest fixed price A Only Cumulative Discounts are added the only other influence on discounts that use percentages is the fixed price field in the discount your working in and the other Discounts Version 4 24 0 Inepro B V htto www inepro com 102 Inepro Back Office Suite 8 Help Relative discount Sell this product at a percentage of the lowest fixed price So if the basic product price is 10 00 the discount is 12 the product price will be 8 80 But if you also set a fixed price to 7 00 the product price would be 6 16 The Discount order can be a very complex subject you only need it when multiple discounts are in effect and you do not want them to be in a specific case Discount order If many discounts are in effect it is possible that there are some cases in which you do not wish for all the discount that are in effect to add up In those cases you must place a stop in the row of the discounts that are in effect in that specific case The order in which
137. ers of the data Set the character used as delimiter in the Delimited field This is the character at the end of a value in the csv file It is usually a ora In the Import Actions field you choose what to do with the imported information Insert Update or Delete Click HR Version 4 24 0 Inepro B V htto www inepro com 144 Inepro Back Office Suite 8 Help Inepro Back Office Manager User Import via CS Users F2 v F3 Vestiging Afdeling Achternaam Twello Studenten Huisman Twello Studenten Vriezekolk Studenten Scholtens User Fields User Code Department Code Cost Centre Code First Name Infix Last Name Angela v Aniek Address 1 Address 2 Address 3 City Zip Country F5 Y F6 Voorvoegsel Roepnaam Geslacht Anouk v F8 Y F9 v F10 F411 Leerling ID Barcode nr Geslacht DB Foto 128867 128867 2 Ser 128897 128897 2 WSer 5 128919 128919 r 2 Ser Required fields Back lt lt I i For each table you are updating you will get a screen like this You must define which field in the file links to which field in the table in the database Unless you used column headers the columns in the file are represented by F1 F2 F3 etc The fields in the database are listed below on the panel User Fields Link all the fields in the file for example the field F1 with all the fields
138. eue Microsoft XPS Document Writer Printer Pool Printer Pool 1 hal Printer Driver Microsoft XPS Document Writer Server xpkoos ad Printer Rule Set Rule Set 2 Accounting Template Accounting only 7 Paid Printing Secure Release O Cost Centres O Paper Size Fallback lv Accounting Settings Accounting x Job Codes Disabled 7 Account Chip card emulation y Am vf OK 8 Cancel Go to the printer or multifunctional in the DocuPRO devices and link the printer pool to the printer You may also add an additional Printer Rule set K 95J0o00 2wn0gg e4 Drag a column header here to group by that column Name _y Printer Rule Set Description 7 Printer Pool 1 RuleSet1 ee MEER i K 5 02 22 D amp 8 Drag a column header here to group by that column M Printer Queue v Printer Driver v PaperSize Fallback Paid Printing Accounting Job Codes v Sec Microsoft XPS Do Microsoft XPS Dc When you go back to the Printer Pool window you will see your printer in the area below Y Accounting Template A group of settings that determine how the printer and printer jobs will react on the commands of the server The Accounting Template properties http www inepro com Version 4 24 0 Inepro B V Menu Advanced 83 A Accounting only Paid Printing Secure Release Cost Centers v Paper Size Fallback Accounting Accounting Jab Codes Paid
139. evice Gr Product ES Quantum Card Grp Device Grp Product Grp 94 Quantum Card Grp Device Grp Product Grp Product 95 Not possible um htto www inepro com Version 4 24 0 Inepro B V Appendixes 221 Appendix B Output Manager Flowchart The output manager flowchart shows how the settings will effect the print job and the way it is handled Spooling ccounting OR PaidPrinting No Scanning PaidPrinting Yes SecureRelease Yes No Yes No JobCodes Yes Send Tetris Client Popup SecureRelease No Yes Waiting for No Payment JobC odes Send Tetris Client yr Popup Job Failed Paid on PayCon Waiting for i Send Tetris Client Send Tetris Client info i Popup Popup Waiting for Waiting for Release Payment by Tetris Client Waiting for Payment from Release OnlineA ccount Release Document Yes Waiting for Printing Printing Printed Version 4 24 0 Inepro B V htto www inepro com 222 Inepro Back Office Suite 8 Help Appendix C IBOM Release Notes 4 22 New Features IBOS Added period overview report to new reporttool Added actual open card balance report that excludes blocked cards Introduced Inepro Service Manager Added clustering support to Inepro Service Manager Introduced MIB Settings in BusinessServer Added setting Ask for payment confirmation in DocuPRO 4 Added custom authenticat
140. evious record Version 4 24 0 Inepro B V htto www inepro com 8 Inepro Back Office Suite amp Help gt Next Record Use this button to go to the next record Window Bottom Use this button to go to the bottom complete visible record in the window gt Last Record Use this button to go to the very last record the last set of data in this range How to use the Refresh amp Filter Bar es This is the Refresh amp Filter Bar ay GF You will need this bar to Refresh the data from the database to make sure you have the latest data or to build a custom filter ay Refresh Use this button when data objects could have been added to the database while DocuPRO has been opened to ensure you are looking at the latest data For example the information of some printers or Terminals could have been added to the database while you where working in DocuPRO Or the history of users or devices could have been changed You would then click refresh and have the latest data Build Filter Use this button to build your custom filter It will open the build filter screen shown below in which you can build you own filter and save that filter to disk it is also used to load a filter you have saved earlier Ts Filter builder untitle d flt Ed Filter AMD root Device ID equals emptus Device ID Device Type ID Site ID Short Mame Long Mame Open dates DK Cancel Apply Device Type De
141. f So change the rules accordingly 2 The Access Rules do not provide a valid reason why the user is not able to get in a The card or tag can not be read correctly i Check if the card can be read in other Terminals 1 If not the card might be broken 2 Call Inepro Support li Check if other card can be read in this Access Terminal 1 If not something might be wrong with the card reader 2 Call Inepro Support b Other reasons i Call Inepro Support Version 4 24 0 Inepro B V htto www inepro com Appendixes 218 Inepro Back Office Suite 8 Help Appendix A Discount Order List You only need this table if you want to want to exclude one object a user device group etc from the discounts that effect them You do this by placing a stop in the Discount row But you would need to know the way in which the discounts that are in effect for that group are ordered This is the order in which the Discount row is ordered For each Discount you use a number of fields Each combination of fields has a different order number You can not combine Product Group and Product you must choose one Also ontinuous Period and Happy Hour can not be combined Those combination are listed as Not Possible in the last column O If you found all the discounts that are in effect and by finding the order number by the fields you use in that discount You would then order those order numbers the highest on top and you have the
142. first to introduce V A T with effect from 10 April 1954 for large businesses and extended over time to all business sectors In France it is the most important source of state finance accounting for approximately 4596 of state revenues Personal end consumers of products consumers and services cannot recover V A T on purchases but businesses are able to recover V A T on the materials and services that they buy to make further supplies or services directly or indirectly sold to end users In this way the total tax levied at each stage in the economic chain of supply is a constant fraction of the value added by a business to its products and most of the cost of collecting the tax is borne by business rather than by the state V A T was invented because very high sales taxes and tariffs encourage cheating and smuggling It has been criticized on the grounds that it is a regressive tax Version 4 24 0 Inepro B V htto www inepro com Troubleshooting Part 4 206 Inepro Back Office Suite 8 Help a Troubleshooting g Generic a can t reload a card Q can t reload the card from the Inepro Back Office Manager A 1 Button is not visible a Perhaps you need to enable the reload functions in your local manager b Go to Tools gt Enable Reload Functions See page 150 2 You may not have the right to reload a card a Let authorised staff change your authentication level 3 There is an error
143. formation You need the client software module for the following functionalities Displaying Job Codes selecting a Cost Centre from the computer Paying from an Account First time start up If you start the software for the first time without any parameter it will ask you for the location to enter the location of the DocuPRO server Please enter the IP address or DNS name It will also add a line in the registry in the windows run key so that the next time the computer is started the client software is automatically started from the same location it used the first time Command line options For easier distribution or to enable specific features the client software can also be started with command line options To see all the available options go to the installation folder of your server typically C Program Files Inepro Back Office Suite then type ineproclient exe h You will get a pop up window like the one below indicating all the possible command line options Inepro Client message Usage ineproclient fh Im fm fu lt str gt fs este rl lt str gt h help show this help noregistry mer only don t use the registry conFig multistart allow multiple instances to be started username skr gt use this username instead of Ehe system login name ls serveraddress lt str gt connect to this server address Il language lt str gt use this language instead of the system locale language When you
144. he prices stored in the machine itself not in the Inepro terminal attached to it a The prices stored in the vending machine can not be changed from the Inepro Back Office Manager i Contact de vendor of your vending machine to change the prices li If the prices have been changed change them in the Inepro Back Office Manager also to let our system charge and register the correct prices 4 The problem can t be solved with these solutions a Call Inepro Support Version 4 24 0 Inepro B V htto www inepro com 208 Inepro Back Office Suite 8 Help 2 Terminal is not sending the transactions to the database Q The transaction from the terminal product sales entering a card are not send to the database The terminals will periodically send their transactions to the database if this is impossible they will be stored on the terminal If they are send but have the wrong format or data that can t be matched in the database the transaction will be moved to the Failed transactions folder on the database server 1 The transactions can t be send because there is no network connection between the terminal and the server a Check if the netwerk connection is ok by pinging the terminal from the server b If the connection is not there you might get the message Trx log full this means that the internal transaction storage is full and the PayCon will not function until the connection to the server is restored Restore the
145. he volume Macintosh HD 6 Installation T O Install gt p Finish E When performing a new installation press Install when upgrading or re installing a newer version press Upgrade to continue http www inepro com Version 4 24 0 Inepro B V Setup 47 DO00 Install Inepro DocuPRO Client amp Introduction O Select Destinat C Installatio Install 6 Finish 1 i S The software was successfully installed Go Back d Select to end the setup routine Version 4 24 0 Inepro B V http www inepro com 48 Inepro Back Office Suite amp Help The DocuPRO client creates a folder called Inepro in the root of the selected drive In this folder you will find the DocuPRO client software Use Finder to navigate to it and launch the DocuPRO client application _ Macintosh HD E iBook Frank Network MYUSBDIK 4 Applications Inepro _ DocuPRO HE Desktop A Ls 1 frank MAU 1 1 2 Update Log System A Applications ls Movies B 6 Music Pictures Users fare ry Inepro iBook Frank 69 Network amp Macintosh HD MY USB DISK DocuPRO I DocuPROClient I I gt GB Desktop M frank A Applications Documents i Movies 6 Music C3 Pictures c When it is the firs
146. her print for 50 of the normal price but it is cumulative so if there would be another discount they would be added The Teacher 10 Old Printer Discount Moment Price per Print This Discount will never be in effect alone for a teacher because the software would automatically switch to the cheaper Print for 50 Discount The two discounts will however be added to each other and their cumulative discount is presented in the next table The Teacher Print for 50 10 Old Printer Discount Women PreeperPrt Rush Hour 0 0160 No Rush Hour Day Time If the teachers are printing on an old printer they would get the most cheapest price per print possible especially during daytime outside rush hour Version 4 24 0 Inepro B V htto www inepro com 108 Inepro Back Office Suite 8 Help T Budgets With budgets you can restrict the product sales for a User User Group or Department The restrictions can be made on the total amount that you want to allow the user or Department to spent and or on the total quantity sold of the Product or Product Group Product The Product that is restricted Product Group a E Group that is The User to which the budget Product or Products Group U ser PIDE ihe Product A Ciao ERES OS M User or User Group or Department 5 9 User Schiavone 5 1906815 Department Mise to which the Cites E How many products ma
147. i Export Import d Edit i E Bj Delete Simple Options d jal Change Department A lo AEN e Go To User Log p Add Costcentrefsi mi Add Group Export Import Find Windows Loginname Simple Options Print User Card a Go To User Log es Insert ap Edit da Delete View Export Import Simple Options ip Define Best Layout a Export View to Excel amp Export Users to XML Ga Go To User Log S Import Users from XML In the context menu you will find the options also available to you on the toolbar and links to other parts of the program Version 4 24 0 Inepro B V htto www inepro com 16 Inepro Back Office Suite 8 Help EUC Detail Panel and Divider Bars CT Detail Panel Photo ee ame yA M i ser Code Departmen irst Name nfix Cards Cost Centers Windows Logins Image 1 v Cards cost Centers windows Logins e fai ed Card Code v Card Sta v Card Type Image 2 Image 3 Click on the Show Hide Detail panel button to hide or show the detail pane as seen in image one and two In the detail panel you will find at the bottom one or more tabs with detailed information about the current record click each tab to examine all the specific information about this User or device account etcetera T Divider Bar As you can see in image three there are three divider bars Each divider b
148. id To Required fields This window will allow you to link even more data about the user If you are finished linking the fields click gt Version 4 24 0 Inepro B V http www inepro com 146 Inepro Back Office Suite 8 Help Field Type Description o Fax Text 100 M m or 1 for male Gender Text 1 F f or 2 for female 0 or empty for unknown Text 15 A Users title like Mister Birth Date Text 50 Self Explanatory Does this user would like to be emailed by you Set to Yes if he or she does Mailing Boolean to No if he or she doesn t Usually used by companies in combination with our Marketing module ystem Settings gt Back Office Manager gt Customer photo base path Inepro Back Office Manager User Import via CS Vestiging Afdeling v Achternaam Voorvoegsel Roepnaam v Geslacht v Geboortedatum v Leerling ID v Barcode n Studenten Huisman Angela v 14 1 1996 128867 128867 Studenten Vriezekolk Aniek v 23 4 1996 128897 128897 Studenten Scholtens Anouk v 13 9 1995 128919 128919 Studenten Dubbe Bjorn 128904 Card Fields Windows Login Fields Card Code gt anual Input Windows Login v Card Type Inepro Chipcard v Card Group ID Card Status Not Blocked Personal Balance Valid From v iz is pa Fixed Value Required fields Back lt lt i ON In this window you can link a card to the user pe
149. in the printer pool at the local print server The printers in the pool are ideally all the same brand and type But this is not required It is best to use at least printers of the same brand with the same support for Postscript and or PCL Product Groups You can use Product groups to manage your Products and Paper Prices easier By default a small number of product groups are provided htto www inepro com Version 4 24 0 Inepro B V Glossary 199 2 Product Templates Product Templates are pre set lists of Products or Paper Prices with certain settings already configured You can use it to configure large groups of products quickly and easily A Product Type The type of the product this can be a DocuPRO product or a CashPRO product for example a print cash register copy or reloader This is used in combination with Device Type and Product Template to make sure you can t use DocuPRO products like print or copy on CashPRO device like a vending machine and vice versa 1 Products Products are the items that can only be sold by CashPRO Devices like candy soda etc Purse Sub Type With the Purse subtype you can decide which budget can be used for what in stead of making that decision in the PayCon Purse Subtype Balance Budget Balance Cash Register Balance Personal Balance Copier Balance Timer Unlimited Budge Unlimited Budget Gash Register Unlimited Budget Copier Unlimite
150. in the database The table below will explain the different fields in the database you can link to If you are finished linking the fields click _ Field Type Description If the User Code field is left blank no user data will be imported Leave this field intentionally blank if you want to import card User Code Text 50 or tag data and will link the users later 9 It s recommended to link the data with the import right away This is linked to the Department Code field Department Code Advanced gt Department menu This is linked to the Cost Centre Code field Cost Centre Code Advanced gt Cost Centre menu Text 80 The address fields aside from the users address they can be and are often used for To Em other data that has no appropriate field Text 30 2p reor seres htto www inepro com Version 4 24 0 Inepro B V Menu Tools 145 o Back Office Manager User Import via CSI Drag a column header here to group by that column Vestiging v Afdeling v Achternaam Y Voorvoegsel v Roepnaam v Geslacht v Geboortedatum v Leerling ID y Barcode n Tete State men jm v Mises fir sa Tus suorien Vers je v tes tener sos Twelo Studenten Scholens Anouk v 13 89 1995 128919 128919 MN mm faarao um ume 4 gt Valid From M m 1 for Male F f 2 for Female 0 for Unknown Val
151. in when the product can not be delivered Another user can then purchase a higher priced product and pay for it with partly his and partly the other user s money This will not be a session nested in a session but count as one session it will end when the first user presents his card to the PayCon The money from the first user would have disappeared The administrator can track the money and the user who took it via this session log htto www inepro com Version 4 24 0 Inepro B V Menu Data Part 100 Inepro Back Office Suite 8 Help O Discounts amp Permissions Terms and concepts We use a number of terms and concepts in the Discount option that you will need to be familiar with Discounts that are in effect or effective discounts are discounts that would also effect the group you are creating a discount for Discounts will only effect each other if they effect at least one of the same sub groups Users Devices etc When evaluating Discounts the lowest price is always chosen The price that is in the Product or Paper Price table Fixed Price Initially the Basic Price optionally altered by Fixed Price Discounts fields When no fixed price has been entered the basic price will be used Quantum When you buy more than the quantum in one session you will get the discount per product Discount Session The time period from the moment a user presents a card to the Terminal until the momen
152. ing the DocuPRO zip file But before that step some setting must be set in the emulatorserial txt and serviceurl txt file In DocuPRO zip you will find these files E language jar koomi2 jar gt kobjects j2mejar gt sr80_rijar gt j5180_bsd jar gt sr amp D jar 25 images jar gt dsdknet jar gt dsdkimage jar DocuPROJjar E serviceurl txt Lj emulatorserial txt laa DocuPRO dalp 11182 40 289 31 399 56 382 30 302 27 332 147 725 35 745 21 027 177951 339 5 1 591 Edit serviceurl txt Serviceurl txt contains the SOAP url to the Inepro Business server terminal interface 10 699 38 259 28 275 49 485 25 676 19 644 746 729 31 888 19 838 170 150 205 eb 522 Executable Jar File Executable Jar File Executable Jar File Executable Jar File Executable Jar File Executable Jar File Executable Jar File Executable Jar File Executable Jar File Executable Jar File Text Document Text Document dalp bestand dalp 22 56 2011 14 43 12 11 2010 14 53 12 11 2010 14 53 12 11 2010 14 53 12 11 2010 14 53 12 11 2010 14 53 21 6 2011 16 11 12 11 2010 14 53 12 11 2010 14 53 31 8 2011 10 36 22 6 2011 11 03 6 12 2010 11 40 15 6 2011 13 50 You will find this URL in the Business Server Config Tool Usually this will be in the form of http 0 0 0 0 10035 soap IT erminallnterface where 0 0 0 0 is the IP address or hostname of the computer running the Inepro B
153. int jobs available But the print job is in the queue with my user name A 1 The card number is wrong or not linked to your User in the database a For example you have card number 4567 but your User name is linked to card number 7654 You would then order a print job your name is sent to the Inepro Back Office Suite and the job is linked to card number 7654 When you ask which jobs are pending for your card the card number 4567 is checked That card number has got no jobs pending so that is the message the PayCon will give you b You need to check whether the card is linked to the correct user You can do this by entering the User screen and then present the card to the administrative PayCon Then the User details of the linked User will be opened Check if these details are valid and if necessary correct them 2 The job is deleted on the printer or multifunctional a The job may be deleted or blocked on the machine itself due to incorrect settings b Call Inepro Support 3 Other causes a Call Inepro Support Version 4 24 0 Inepro B V htto www inepro com 214 Inepro Back Office Suite 8 Help F4 Credit too low Q The terminal shows me Credit too low A 1 The terminal has no products a Check the terminal with the configuration tool or directly with the Administrator card if it has products in the product list b If it does not have products add them in the Inepro Back Office Suite 2 The c
154. ion options Added ScantoX support in PayConServer Added Allow TagRegistration setting to BusinessServer Added DisableWatchdog setting in Service Manager Introduced discounts based on costcenters Added Inepro Data Import Service to IBOS setup Added Always import all data option to IDIS usefull for photo import IDIS now clears database fields when the fixed value EMPT Y is imported Added function to IDIS to log succesfully imported records Added CustomFilter field to IDIS selection Added support for Integer8 datetime fields in IDIS Option added to delete existing tags using IDIS Back Office Managers now uses lease licenses Introduced new license structure for multiple databases DBSYNC Added MPV and token products and product types Added costcenter groups Added setting to DocuPRO 4 to save printed spoolfiles for debugging purposes Added alerthandler to Inepro Service manager Added tenderlock functionality to BusinessServer Improved printjob price calculation speed by 3 times in BusinessServer Added system health check to BusinessServer to stop load if getting critical Added costcenter shortnames to BusinessServer Added setting for costcenter selection by shortname in OpenAPI devices Added functionality to BusinessServer for delayed transaction registration Added check for secondary instance to DocuPRO 5 Added check for secondary instance to BusinessServer Added second and third terminal language setting in
155. ions please use certified print drivers only Cash remote tender updates are not registered as cash but as virtual payments Virusscanners Firewalls can cause problems like blocking of ports and blocking spoolfiles Known bugs None Appendix D PayCon Release Notes 4 22 New Features The following new features appear in this release General LEGIC tag send 8 byte UID as certificate data for 15015693 Advant tags HID iCLASS improve rev B reader detection Support costcenter field as condition in price entries Mifare reader add setting to restore mifare reader to factory mode Bug fixes The following bug fixes appear in this release General Fix hopper retry count protect against overflow when hopper dispenses more than requested POS Protocol Cardmanager protocol fixed incrementing next new SLE cardnumber htto www inepro com Version 4 24 0 Inepro B V End User License Agreement END USER LICENSE AGREEMENT END USER LICENSE AGREEMENT INEPRO BACK OFFICE SUITE BY INEPRO BV THE PROGRAM IS COPYRIGHTED AND LICENSED NOT SOLD BY PURCHASING THE PROGRAM YOU ARE ACCEPTING AND AGREEING TO THE TERMS OF THIS LICENSE AGREEMENT THIS LICENSE AGREEMENT REPRESENTS THE ENTIRE AGREEMENT CONCERNING THE PROGRAM BETWEEN YOU AND INEPRO BV REFERRED TO AS LICENSOR AND IT SUPERSEDES ANY PRIOR PROPOSAL REPRESENTATION OR UNDERSTANDING BETWEEN THE PARTIES 1 License Grant Licensor hereby grants to you
156. ique ID by assigning this ID to a device the software knows that it is attached to for instance a vending machine or a copier htto www inepro com Version 4 24 0 Inepro B V Introduction 5 Y Register Inepro Back Office Suite If you haven t done so already please register An opportunity to register will be given to you during the installation of the Inepro Back Office Suite and during the start up Read more about registering the software in the chapter Y First Time Registration on page amp User Interface To assist the user we have created toolbars divider bars and a detail screen We have also tried to make each option easily recognisable by the use of icons Toolbars A toolbar is a collection of buttons on a bar These buttons can be used to perform the most frequently used actions within our software You will probably already work with them in MS office or similar programs Read more about Toolbars in the chapter K 9 06 00 iN esmaee8 Toolbars on page 7 Detail Panel The Detail Panel is a panel that shows the details of the object you are currently working with For instance if you are in the object Users you will see the details of that user in the detail screen on the right side of your screen You will find at the bottom one or more tabs with detailed information about the current record click each tab to examine all the specific information about this User or device
157. ited without the user and or card present Supported technologies Contact chip card Magnetic stripe card Mifare proximity card Legic proximity card Hitag proximity card Barcode card HID proximity card 55 When to use the Stored Value Card Environment When a system is set up for a Stored Value Card Environment all relevant balance and account information is stored on the user s card This is comparable to the electronic purses the banks offer in various countries Some of the advantages are Each user takes more care of his card because his money is on this card Can be used with non networked payment systems Even if the network is down a large number of transactions still can be done Supported technologies Contact chip card Mifare proximity card htto www inepro com Version 4 24 0 Inepro B V Environment 185 29 Software Modules There are a lot of different network setups which are possible In this chapter a number of possible configurations are shown In order to understand the different configurations it is necessary to know the different modules and what they do Inepro Back Office Manager this is the User Interface for configuring your system ltis 1 piece of software offering depending on the software you have purchased a single point of configuration and reporting To the Inepro Back Office Manager a Administrative PayCon can be optionally connected for card managing purposes This Admini
158. ll not be run and an option is created to run the wizard manually with more advanced options default off Don t run the database wizard You can choose not to backup the existing database when you already made a backup manually or to work around a backup time out for large databases Create a Quick Launch icon This option is needed to determine the user name while using Print job property map for LPD daemon Novell Netware but may also be checked if you are using a different system default 2 on This option is needed to determine the user name while using the Print job property map for SAP daemon SAP application in all other cases it needs to be shut off default off Click to continue htto www inepro com Version 4 24 0 Inepro B V ie Setup Inepro Back Office Suite 1B Setup Inepro Back Office Suite LE EX Ready to Install Setup is now ready to begin installing Inepro Back Office Suite on your computer inepro Click Install to continue with the installation or click Back if you want to review or change any settings Installing Please wait while Setup installs Inepro Back Office Suite on your computer Extracting files C Program Files Inepro Back Office SuiteIneproB ack fficeM anager chm Destination location C Program Files Inepro Back Office Suite Setup type DocuPRO CashPRO AccessPRO Single Server Selected components Inepro Back Office Ma
159. ller Welcome to the Mac OS X Installation Program You will be 6 Introduction guided through the steps necessary to install this software Select Destinatiogg O Installation DE O install s Finish Yi Go Back A Select to continue 5 Install Inepro DocuPRO Client Select a Destination Select a destination volume to install the Inepro DocuPRO Client software Introduction 6 Select Destinatia O Installatior O install A Finish Up Macintosh HD DocuPRO MY USB DISK 37 1GB 24 1GB Free 2 5MB 1 2MB Free 487MB 25 0MB Free Continue p oelect the disk on which you want to install the DocuPRO client software Version 4 24 0 Inepro B V http www inepro com 46 Inepro Back Office Suite 8 Help O AB Install Inepro DocuPRO Client 3 Select a Destination b Select a destination volume to install the Inepro DocuPRO amp Introduction Client software 6 Select Destinat O Installation fyoe O install 9 1 n am Cen sl ains Macintosh HD DocuPRO MY USB DISK 37 1GB 24 1GB Free 2 5MB 1 2MB Free 487MB 25 0MB Free You have chosen to install this software on the volume Macintosh HD E Continue Select to continue A O00 Install Inepro DocuPRO Client Easy Install on Macintosh HD Introduction Click Upgrade to perform a basic installation of this Select Destinat m software package on t
160. low you will see the filter bar to indicate you are using a filter You will also see that the columns that the filter is applied to have a blue arrow in stead of a black arrow ES mn Pr du T Podel WE USO Customize Notice that TE NE group has to different values special and Print htto www inepro com Version 4 24 0 Inepro B V Introduction 15 TT E Add a new condition by clicking Filter AND lt root gt on press the button to adda new condition ProductCode like 82 press the button ta add a new condition Set the field to 99 Product Group the operator to equals and the condition to special Click OK Open Save As Cancel Product Code Price Product Type PayCon Display Mame M Mame 6030615258 amp 004 Co py Scan Ad bw scan Ad bw e110 Copy j 4 a 200603061 548b Fax A3 special ax As As you see we have only two records those who have the value special in amp Product Group To save your filter click Customize on your filter bar and click the Save As button E xv Proc i I Code LIKE X589 and Pri duct Group spi acia j Customize 1 ui You can load a filter in the same menu amp Context Menu Context Menu The context menu is a menu that will provide you with options that are relevant to where you are in the program es Insert a Edit sa Delete Vier k es Insert r
161. lphanumeric RichText Multiple lines of formatted styled text Alphanumeric Date me carente Dae CCacwaed SS vei Image Amaptie os Barcode Version 4 24 0 Inepro B V htto www inepro com 92 Inepro Back Office Suite 8 Help Each component has a context menu access it by right clicking in which you can access the component specific options The fonts and styles can be manipulated with a toolbar not unlike the one in Microsoft Word With the Send To Back and Bring To Front buttons you can respectively send a component to the back where it will be obscured by other components occupying the same space or be Brought To the Front obscuring the other components that occupy the same space The layout is automatically saved when you close the window Subscription Layout Use the subscription layout to create a design for the subscription card Read more about creating a card layout in the chapter Card Layout on page o Y Subscription When you have a subscription printer you are able to print out subscription card in a monochrome color and when the card is return the subscription printer is able to erase the print on the card again The card can now be re used These card are used for subscriptions like a season ticket for the bus or train When it is time to renew the subscription card the user will return i
162. m 4 Inepro Back Office Suite amp Help Overview Card Type Sirens Purse Sub Type Windows Login 3 Status Purse Sub Type Department Deparment A A Users a Accounts Card Groups mN fm Cost Centres PayMatic qu 7 Server X Device Type Device Groups i i gt 22 CashPro Products 3 ga VAT und T ui D a P CashPro Devices Paper Prices DocuPro L Device Product Type Product Product Type Groups In Product Template gt Site S Account Template n 2 D sums SES I 9 5 5 x A Location Printer Pool K Server Organisation User management In Users you will have an overview of all you user data You can connect a user to a Department You can also enable them to book cost to one or more Cost Centres You can add all kinds of personal data of a User like the address gender birthday phone email or even a photo of the user A User can have several Cards to identify himself Those cards can be grouped in Card groups for reporting purposes A user can also have several User Accounts or login names to identify him in the network environment Terminal The Terminal is a device that identifies the user via his or her card with Inepro Back Office Suite and connect the Device for the Inepro Back Office Suite This Terminal is typically a PayCon PayMatic or PC cash register Each Terminal has a un
163. m Mb database while printed An ECOS SAM is required to create Mifare cards 0 To User Log 4 User Log This log will contain all transactions that a User has made Even Card Inserted and Card Removed are logged as transactions You can select a time period and as in all other options you will be able to filter the data For a more refined query on User s read about the PR Marketing on page option The User Log properties Date Time This is a timestamp notation of date and time that is created at the time this event is logged Terminal Code Transaction Type oT Cost Centre TT Card Code A a ETE Which purse was used If you click the right mouse button to bring up the context menu you can choose Session Log This log will contain all transactions that were made in a session A session is started when the card is inserted and ends when the card is removed Even Card Inserted and Card Removed are logged as transactions You will be able to filter the data htto www inepro com Version 4 24 0 Inepro B V Menu Basic 63 A session log does not have to contain one user user could go to a vending machine try to purchase a product and walk away to complain when the product can not be delivered Another user can then purchase a higher priced product and pay for it with partly his and partly the other user s money This will not be a session nested in a sessio
164. management This is one sample of how a more complex network could look like The sample has a central site where the database server resides and the management is done Furthermore are there 2 remote sites with live connection to the database that handle their own print jobs and control the local networked Terminals Version 4 24 0 Inepro B V htto www inepro com 190 Inepro Back Office Suite 8 Help htto www inepro com Version 4 24 0 Inepro B V Glossary Part 192 Inepro Back Office Suite 8 Help Glossary X Account An Account is a a virtual purse stored on the server and also container that can have one or more Tag s The account and the therefore the tag s that belong to it are linked to a User When replacing a user card tag you will never need to delete the Account Access Rule A rule that grant or denies a user or user group access to a certain device or Zone for an infinite or limited period of time It can also determine if the user or user group has access when the device or Zone is offline ig AccessPRO Devices An AccessPRO Device is a device that can only be used by AccessPRO This can be any door access device that is attached to a PayCon Accounting Template A group of settings that determine how the printer and printer jobs will react on the commands of the server 5 Card A card on the outside physically resembles a ATM card lt has te
165. me roughly one 44 full inkt Content Type Ink Content 900 v OK d Cancel The weight of the container that is sold with the actual product ie the glass salad bowl in gram Card Account groups The Card Account Group properties Card A unique code to identify this object Account Group ID A long name 40 characters is the name used in Windows and the receipt in the PayCon every other Fong Name short name is used Tender The card layout for this group Layout Default The default subscription Subscription Included The purses for this group purses Changed This is a timestamp notation of date and time that is created the moment this table is altered Version 4 24 0 Inepro B V htto www inepro com 80 Inepro Back Office Suite 8 Help Printer pools A Printer Pool within the Inepro Back Office Suite is a collection of printers that can use follow me That is if one printer in the pool is busy broken or for any other reason not your first choice to print at your job can be collected by another printer in that pool While a printer pool can exist over more than one server on multiple sites the follow me functionality cannot So you can only print out your job at the printers in the printer pool at the local print server The printers in the pool are ideally all the same brand and type But this is not required It is best to use at least printers of the
166. mportant to set ApplicationMode Running mode of terminal application GatewayURL URL of the terminal service gateway it has to go over port 10035 PrintingMode Mode of print application PurseSelection Purse selection behaviour of the Terminal Introduction Ricoh Embedded Ricoh Embedded is a platform on which developers can create an application that can drive the copier functions Inepro Ricoh Embedded can release print jobs copy and scan and will register and optionally enforce payment for those functions This manual will enable you to install the software on the multifunctional and explain the functions Machine settings for Inepro DocuPRO Machine settings To set the machine to operate with the Inepro Ricoh Embedded system we need to set some internal machine settings SP Mode settings First we will change the SP Mode settings For the instructions to get into the SP Mode menu refer to your multifunctional device dealer copy window MIA COPY SP 1 001 002 Leading Edge Registration Tray Plain 16 SEP 2011 1 In the SP Mode menu choose System Sp 2 In this menu you need to set SP 5113 001 and SP 5113 002 Version 4 24 0 Inepro B V htto www inepro com 170 Inepro Back Office Suite amp Help SP Mode Service Open a Close au COPY Window SP Direct X XXX XXX Exit SP Mode Service Open att Close au COPY Window SP Direct X XXX KXX
167. n Backup and clean database rress Riles 2 Click on Enable User Rights Admin in the Tools menu Adjust Users Access to the action Ef ES Review AccessPRO Devices KX lt I gt A DE OB E Drag a column header here to group by that column Employee v Access v Execute Default Action v OK amp Cancel 3 You will only have a couple of seconds before the default action is started empty the tick box Execute default action 4 By emptying the tick box took away Ronald s right to view AccessPRO devices 5 Because have deselected Execute Default Action the AccessPRO Devices window will not be shown if I press 6 Press amp Adjust Users Access to the action A XI Adjust Rights K 5 0 2 DB Drag a column header here to group by that column Employee Access gt C v Execute Default Action Form will be closed in 2 seconds amp Cancel 7 Click on Enable User Rights Admin in the Tools menu like in step 2 leave Execute Default Action on and press 8 The User Rights Admin function has now been closed amp Backup And Clean Database The user data and their transactions are stored in the database This will accumulate to a large amount of data over the years Sometimes the old data and old user transactions are no longer needed This data can be purged using Version 4 24 0 Inepro B V
168. n External ID 0 0 0 0 0 0 0 Y OK d Cancel w Close Description Absence Reason are often taken from an external absence system this ID should be the same as the ID in the external system and may be used to synchronise between the two systems Version 4 24 0 Inepro B V htto www inepro com 98 Inepro Back Office Suite 8 Help Device Log This log will contain all transactions that a Device has made Even Card Inserted Session End and Card Removed are logged as transactions You can select a time period and as in all other options you will be able to filter the data The Device Log properties Date Time This is a timestamp notation of date and time that is created at the time this event is logged Terminal Code A unique code to identify this object The user attached to this object TE Cost Centre a Card Code SECRET ETE T Purse Balance If you click the right mouse button to bring up the context menu you can choose Session Log This log will contain all transactions that were made in a session A session is started when the card is inserted and ends when the card is removed Even Card Inserted and Card Removed are logged as transactions You will be able to filter the data Transaction Type The type of transaction A session log does not have to contain one user user could go to a vending machine try to purchase a product and walk away to compla
169. n Server DocuPRO Server 24 2 MB O Inepro Client 1 8 MB Inepro Back Office Report Tool 13 2 MB Inepro Balance Scheduler 2 9 MB Inepro Business Server 8 5 MB oO Inepro Log Server 0 9 MB Inepro Data Import Service Current selection requires at least 118 6 MB of disk space Custom installation Y lt Back Cancel Click to continue with the installation of Inepro Back Office Suite on your computer Read the licence and if you accept choose accept the agreement and click Then browse to or type the path of the location you want the software to be installed then click again Select the components you want to install You can choose a pre selection by clicking on the combo box Or make a selection by checking or unchecking the check boxes Inepro Back Office Manager The manager itself the interface between the administrator and the database Inepro Back Office Database Install the database on this machine The Inepro License Server it should run on one machine preferably the Inepro License Server database server PayCon Server Managing the communication between the database and the PayCon ll terminals DocuPRO server Managing the communication between the database and the Printers Inepro Client The client pop ups that provide an important interface with the Inepro Manager Inepro Back Office Report Tool The Report Tool can be used to generate a great number of reports Inepro Balance Sche
170. n but count as one session it will end when the first user presents his card to the PayCon The money from the first user would have disappeared The administrator can track the money and the user who took it via this session log Version 4 24 0 Inepro B V htto www inepro com 64 Inepro Back Office Suite 8 Help R Marketing Enable lv User Mailing Yes C No iv User Gender Male Female Unknown Normal Blocked Replaced Blocked Not Blocked M li Normal Block Pending Replaced Block Pending iv Balance More then Less then C Without 0 v LastPayMent Before C Leter 1 5 2006 v Last Visit Before C Later 1 5 2006 iv User Zip Between 0 and fo iv User Cities Zz y iv User Date of birth Before Later Between 1 5 2006 v without year v User Home Phone Starting with fo v User Mobile Phone Available Not available Iv User E mail Available Not available Marketing is a tool you can use to create a query without the use of SQL Structured Query Language You will be able to extract the precise amount of data you need from the database The check boxes on the side determine if you want to use the rule in your query These are the rules you can choose from po Description ata DER Does the user want to receive marketing information Yes No Mailing User The gender of the user Male Female Unknown Gender Normal Blocked Norm
171. n the Inepro Back Office Suite d Inepro Back Office Manager bob File Basic Etema Data Reports Tools ae Terminals a lg Organisations DocuPRO X Locations m sites Papere a Price Lines 4 Site Types Hw Servers Ape a Departments fint Cost Centre e oa Device Groups st 2 Product Groups Ta Sa Product Tare E f CardlAccount groups Product Te Le Printer Pools ri Accounting Templates aj m AccessPRO User Groups E Access ZONES A Effective Rules Eg Card Layouts AccessPRE Access Sa Subscription Layout Sa Subscription Care E Printer Rule Sets gt cas Authentication 3s E Reasons Version 4 24 0 Inepro B V htto www inepro com 94 Inepro Back Office Suite 8 Help Authentication KH4 lt gt A000 12 vl ome Drag a column header hereto group by that column Login Employee First Mame Employee Infix PIS ES Employee Last Name Employee Full Mame E Code We Brown Brown Red Ronald p gt a Close Press the Add button to open the new insert menu or the Edit button O to edit already existing data E Authentication Login Employee First Name Bob Employee Infix Employee Last Name Brown Password Confirm password Ed Employee Code Ree Employee PIN peee M Valid From fi 1900
172. n where in bookkeeping the costs of a product are being made Users can book their costs on this Cost Centre They can either do this directly or via their department Network scheme Cost center s AccessPRO User Groups Version 4 24 0 Inepro B V htto www inepro com 88 Inepro Back Office Suite amp Help K 5000 28 Bsa Name Media Teachers E New AccessPRO User Group Sel af OK BE Cancel af Clase To create a new AccessPRO group just click and enter a name that identifies the group You can use AccessPRO groups to give an entire group certain Access rights ig Access Zones AccessPRO Zones An area that has access controlled doors is called a access zone Each zone has at least one door each door has two sides Each door side should have a Access Device connected to it To enter a zone you will have to open a door and perhaps cross another zone Define zones You can define a user zone by clicking Edit gt Access Zones http www inepro com Version 4 24 0 Inepro B V Menu Advanced 89 Access Zones K o0020 2 Deuri Oa Deur1 da Deu 5a Deuria Deur3Da B Zone amp Deurt b Deuriia DeurlTa iS deurdb Deur2tia Deur21a Deur2a Deur3a Deurda DeurSa DeurBa Deur a Deur amp a RZoneD E E Zone E E E Zone F j El Zone G i El Zone H z Zone E Zone
173. nager Inepro Back Office Database Inepro License Server PayCon Server DocuPRO Server Inepro Back Office Report Tool Y gt coca Cancel An overview of the installation is displayed click to start the installation is Setup Inepro Back Office Suite Completing the Inepro Back Office Suite Setup Wizard Setup has finished installing Inepra Back Office Suite on your computer The application may be launched by selecting the Installed icons Click Finish to exit Setup Launch Inepra Back Office Manager The software is installed click to close the setup and launch the Inepro Back Office Manager if the option in the screen is checked Read the documentation You need the Acrobat Reader to read the user manual Go to the Acrobat website to download the latest version Version 4 24 0 Inepro B V htto www inepro com 40 Inepro Back Office Suite 8 Help CNN p Basic Configuration Wizard In the setup guide you could find the guidelines on how to install the software on your system Now you have done this you are ready for the basic configuration of your DocuPRO software Follow these step to configure Inepro Back Office Suite for the first time 1 First Time Registration Page 2 Welcome Screen Page 12 3 Organisation Page 12 4 Location Page 13 5 Site Page 133 6 Authentication Page 134 7 A
174. nd a notification is send to the machine via the network connection Version 4 24 0 Inepro B V htto www inepro com 176 Inepro Back Office Suite amp Help iJ 2 Inepro DocuPRO d al uf Personal When a user has logged in he will get depending on the settings a selection screen for budget selection After the budget is selected which is done automatically by the machine if there are no options the machine is unlocked and the customer is presented with the main screen IE l Inepro DocuPRO EUR 0 10 des IE 4 LER im The main screen consists of a maximum of 3 buttons which buttons are visible is setup via the businessserver If there is only one button it is selected automatically These buttons represent the basic functions of the Ricoh application At this moment it is also possible to switch to the machines own copy scan fax functions After the user has finished or has run out of budget the machine is logged out and will accept a new customer User Interface The user interface is touch based It has a touch screen with a touch screen keyboard and touch sized buttons Below you find the screens you can encounter and an explanation about the functions Language Back Help Paper size Information asd Select all Logout III Delete 1 These are the symbols you will see in our software there meaning is explained in this legend htto www inepro com Version 4
175. nd applications 2 Install the Inepro Back Office Suite 3 Introduction In this manual you find the instructions to install and configure your IP reader This manual is meant for all the Inepro IP readers This manual the IP reader hardware and software are subject to change make sure you have the latest version of this manual because the older versions may have become obsolete Function htto www inepro com Version 4 24 0 Inepro B V Setup 19 The purpose of the IP reader is to read the unique ID contained in the card that is presented to the reader and transfer this ID to a server In most cases this data will be the card serial number To facilitate this a variety of card reader software module have been developed Our configuration tool will enable you to change the setting on the IP reader board Topics The following topics will be addressed 1 The components in the IP reader set 2 The operating procedures 3 Communication 4 Network Connections 5 Status LED s 6 Software configuration settings 7 Connecting to the Business Server Q Components IP Reader a Connection Board amp Covers er MA mmm ze ii inepe o eem INEPRO IP CARD READER Card Reader Cable clip 2x Mn x nmm Dome shaped Self tapping crosshead screws 4x Mn x nmm Dome shaped crosshead screws Plastic screw covers for Card Reader Power supply with socket adapters The IP Reader con
176. nd it is mandatory You need this group whatever you do That is why it is required to fill out a site when you start the software for the first time Site can be Amsterdam Kalverstraat or New York City Times Square but it can also be Room 205 or Administration it all depends on how you plan you organisational structure within Inepro Back Office Suite The Site properties ame me name oime se Lap TnezoninglmprovementPlan orZiPjoode Phone The phone number onthe ste Fax The fax number onthe ste email Location Location The Location of this site Valid From The start date of the time period the site is valid Valid Trough The end date of the time period the site is valid This is a timestamp notation of date and time that Changed is created when this record is altered The email address of the site 2 Price Lines Price Lines are sets of price deviations on the normal product prices So for instance you sell a tomato soup with the price of 2 50 in plastic cups at the cafeteria but also sell that same product in a nice sturdy soup cup at a more luxurious location You could then deviate from the price while still keeping one product Version 4 24 0 Inepro B V htto www inepro com 70 Inepro Back Office Suite amp Help Adding a price line Sa Price Lines a New Price Line Name Drag a column header here to group try name
177. nd or Microsoft Holland It is the top level group you can group by in your reports An Organisation can have one or more Locations which in turn can have Sites PayCon See Terminal 202 PayCon Service The gateway between database and the PayCon It will also translate the simple XML files from the PayCon to a more readable version with names and description in stead of numbers 9 PayMatic See Terminal 202 Version 4 24 0 Inepro B V htto www inepro com 198 Inepro Back Office Suite 8 Help 4 PCS See PayCon Service 197 Paper Prices Paper Prices is where you can assign the prices to the products of your DocuPRO Device This can be for example a A4 Colour scan or a B amp W A3 print Paper Type The job scanner will use this paper type to tell DocuPRO manager what paper type the job is using DocuPRO will then inquire which printer is sending the job if it has a product with such a paper type and then charge the price of that product Never assign the same paper type twice to the same printer 2 Printer Pool A Printer Pool within the Inepro Back Office Suite is a collection of printers that can use follow me That is if one printer in the pool is busy or broken your job can go to another printer in that pool While a printer pool can exist over more than one server on multiple sites the follow me functionality cannot So you can only print out your job at the printers
178. ng on hardware configuration like card reader 3 VA PC ABS crash flame and scratch resistant plastic Red Light Gre 11 5x16x3 4 WxHxD Dimensions Antenna Board Housing 7 9 x 7 5 x 12 1 Wx Hx D Local Area Network LAN Connector Both Environmental conditions Operating Requirements 00 suitable for indoor use only Version 4 24 0 Inepro B V htto www inepro com 32 Inepro Back Office Suite amp Help lt This page is blank intentionally gt Introduction PayCon Touch LED indicator De LED on the PayCon touch can have 3 colours and indicates the status of the PayCon Touch E Busy Connecting Es Be e peren E d I EN y Connection Error a htto www inepro com Version 4 24 0 Inepro B V Setup 33 Setup Configure PayCon Touch terminals When the PayCon Touch starts when it hasn t been configured you will be able to set these connection settings To do this press the touchscreen at the lower right corner The setup menu will be available when the settings have not yet been set when the network cable is not connected or when the Business Server is offline In the setup menu carry out the following T y Location ID terminal_1 Server address 192 168 1 100 QW E R gt E Also F GH PaB60000 Enable or disable the DHCP Version 4 24 0 Inepro B V http www inepro
179. nt All the server tasks remain concentrated on a single server the configuration of the software is done via a workstation in the network which has a database connection to the server SQL dalaPRO htto www inepro com Version 4 24 0 Inepro B V Environment 187 Single site 1 database server 1 print server and remote management The database resides on a dedicated database server all server modules on the print server connect via the network to the database server and also the Inepro Back Office Manager on the workstation connects to the central database SQL dalaPRO Version 4 24 0 Inepro B V htto www inepro com 188 Inepro Back Office Suite 8 Help Single site 1 database server 2 print servers and remote management The database resides on a dedicated database server The first print server has the module to communicate with all Terminals in the network and he manages his local print queues The second print server only manages his local print queues The workstation can manage the complete setup from 1 single point of maintenance QN ma oS dalaPRO The print queues on the server that doesn t have PCS PayCon Service running will NOT be accessible by the Terminals on the network htto www inepro com Version 4 24 0 Inepro B V Environment 189 E Multiple sites 1 database server 2 print servers and remote
180. o B V Menu Reports 117 a Inepro Report Wizard inepro This wizard helps pon to create a report based on specified criteria Select report group and type in boxes below Report Groups Reports amp bsense Budget Castcentre CashPRO Item Group Items Purse Overview ltem Groups Spending Amount Per User 2 Select the report you would like the view or print In the table below you will find a description of the different reports Report Report grouping Description i Cost Centre Per User details Detailed Cost Centre report grouped by User Cost Centre report grouped by transaction Transaction detailed Detailed Cost Centre report grouped by transaction DocuPRO Item Group The Paper Price Report tems Product Overview Per Cost Centre Grouped by Cost Centre Per Item Group Grouped by Item Group Per Station Grouped by Device Grouped by User Per Tender Group Overview of Product Groups grouped by Card Account group Tender Card Account overview grouped by Card and grouped by Tenders Account Users Per Station Card Account overview grouped by Device Per Cost Centre detailed User report grouped by Cost Centre Version 4 24 0 Inepro B V htto www inepro com 118 Inepro Back Office Suite amp Help Inepro Report Wizard Inepro Report Wizard Bm ES Select date and time From za 12 feb 2005 0 00 00 lt EW febuai2005 ma di
181. o control vending machines and cash registers AccessPRO Access control on electronic gates registering user access We have tried to cover every aspect of the Inepro Back Office Suite in this manual This first part of this manual will guide you through the installation and setup of the Inepro Back Office Suite software on your system We will then introduce you to all the menu s and examine all the options In the How To Chapter we will describe how to complete certain procedures or tasks The Glossary chapter handles all the relevant phrases and keywords used within the Inepro Back Office Suite and in this manual When you call our helodesk make sure you have the following information at hand The version number of the software suite The version number of the Terminal firmware The version of the manuals The version number of this manual is 4 24 0 What did you expect the system to do What happend in stead De exact steps you undertook to tackle the problem Which error messages did you receive The system logs A remote connection to the server You might be asked to restart the services also on the Database or SQL server to send the log files the content of the Inepro log folder by default C Program Files Inepro Back Office Manager Log and generate a device report menu Reports gt Device Report gt Export to Excel htto www inepro com Version 4 24 0 Inepro B V Introduction 3
182. o the reader it will read the card s data The IP controller board makes a request to the card reader for the data The IP controller board will then transfer this information to the server by means of an Ethernet connection The server will receive the card s data and returns an error code to the IP controller board The IP controller board will show this code through the LED s in the card reader s housing htto www inepro com Version 4 24 0 Inepro B V Setup 21 IP Controller Board Server Card reader cable N Card reader DocuPRO _o ooo uo uo Eg LAN al Business Server Communication Communication between the card reader and the IP Controller Board The communication between one of the supported card reader and the IP Controller board is done by a protocol a definition of communication codes or language by which they can communicate Many manufacturers of readers have defined their own communication protocol To comply to those protocols the IP reader software is adapted to the applied protocol Communication between the server and the IP Controller Board Inepro has defined it s own protocol for communication between the IP controller board and the server To ensure the security of the card data an AES Advanced Encryption Standard encryption is applied to the data Encryption The encryption key is renewed with every connection so it is not possible for another devi
183. ocked it can not be used in any of the PayCon on your network Account Tags An Account Tag is everything that can identify you as the owner of an Account on the server This can be a PIN a Mifare card chipcard etc 5 Card Type Defines the type of chip card like SLE4442 Mifare CashPRO Devices A CashPRO Device is a device that can only be used by CashPRO This can be Version 4 24 0 Inepro B V htto www inepro com 194 Inepro Back Office Suite 8 Help any device that is attached to a PayCon selling anything other then printed documents lt can be a cash register candy machine soda machine etc lt CashPRO Product Type The type of the product for example a cash register or vending This is used in combination with Device Type and Product Template to make sure you can t use Document products like print or copy on CashPRO device like a vending machine and vice versa L Cost Centre A Cost Centre is the location where in bookkeeping the costs of a product are being made Users can book their costs on this Cost Centre They can either do this directly or via their department CSV Comma Separated Values A csv file or comma separated value file is a text file that can represent table data for use in a database The data is separated by a specified character This does not have to as the name implies a comma but can be many things such as a colon or semi colon
184. of the Desfire card serial 1 is calculated Weg the raw data in the number are used to calculate the decimal C normal order Legic Setting Description Value CardTypes The IP reader supports Legic Prime Card serial number Legic Advant is calculated from Mifare classic the raw data in the Mifare Desfire reversed order ISO 15695 Setting 1 Setting 1 will be used to determine if the order of the card serial number should be reversed for the Mifare Classic Card serial number is calculated from the raw data in the For ISO 15695 and Mifare Desfire are not normal order influenced by these settings Reversed Legic Prime number Not applicable Not applicable Not applicable Setting 2 Legic Prime Read Setting siu number E E Eo 9 Note When you can t find your card reader type in these tables please contact Inepro for the settings for your reader They will send you the latest version of this manual te Inepro Business Server Fo The Inepro Business server is a module in the Inepro Back Office suite that is the central communication server for most of our software All hardware and software is able to register and communicate via this server If your system uses an Inepro Business Server you should follow these instructions to register your IP reader with it otherwise skip this chapter you have finished installing your IP reader As Warning The Inepro Business Server is an optional Inepro Back Office S
185. ol file in kilobytes aper Size Type The size of the paper A4 letter ledger envelope No 10 Is it a colour job Don t care true or false Duplex lsita duplex two sided job Don t care true or false The name of the document printed htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 97 HON Othr J The rule only applies to this department The description of this rule Use this so you can easily see in the manager what this rule is supposed to do Custom Message Show this message to the user depending on your confirm type it won t be shown if the confirm type is set to silent You should be able to create all kinds of sets that will govern the flow of your print jobs E Reasons The reasons must be given when revaluing or devaluing a card or account applying a discount reimbursing returned goods or when a user is reporting himself absent You can declare the valid reasons for these actions here When creating a new valid reason you must first set the reason type these are explained in the table below or school in the used absent system Back Office Manger This reason will describe why Office Manger This reason will describe why The user returns a product or denies a service and wants his money back This reason will describe why B Reasons a S X gt PH COO eZ IAB B New Reason External v Reason v Reason Code Descriptio
186. or Administration it all depends on how you plan you organisational structure within Inepro Back Office Suite Y Tag A Tag is a number linked to an Account this can be a user card the internal chip number is then used a keychain identifier a PIN code that you type in manually or anything that has an electronic ID Version 4 24 0 Inepro B V htto www inepro com 202 Inepro Back Office Suite 8 Help J Terminal Whenever we use the word Terminal in the manual it refers to Inepro terminals such as a PayCon a PayMatic device or another PayCon based machine like a Guest reloader The difference between a PayCon and a PayMatic is that the PayMatic is a PayCon in which you can also use coin But also different card readers like the IP readerPC terminals in de terminal list they will have an SID a long alphanumeric code are considered to be servers or workstations rather then terminals The Terminal is a payment user interface combined with a intelligent computer system to handle all kind of payments in a wide variety of payment situations You can use cards with stored user data or in combination with a network and Inepro Back Office Suite you can store the data on the Inepro database and use ID cards to handle the payments The Terminal is a device that identifies the user via his or her card to the Inepro Back Office Suite The connection serves as a way to assign a Device within the Inepro Back Office Suite
187. or each user while printing client specific information on the card like their photo department and name To do this a card layout has to be created Enter a name and if you would like a description for the layout Select if you would like to print on one or on two sides and if you would like to create a horizontal or vertical layout by selecting the appropriate option FR New Card Layout Mame Description Name The name of the lay out A free field to enter extra information such Description as a description of the object or it s location Create a single Portrait layout Select Layout Create a single Landscape layout Double Side Create a duplex Portrait layout Double Side Create a duplex Landscape layout AdjustLayout Click to create or alter the layout f Vertical Double Side vertical Horizontal t Double Side Horizontal Adjust Layout sf OK AE Cancel After you press Adjust layout you will enter the layout design screen htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 91 Toggle between the Design and the Preview screen Static Components Database Components Region SubReport amp ReportBuilder File Edit View Report Help o o eo son so son eon ror aon ao soc Chip Area in case of a ChipCard MS Word like Send to Back toolbar Bring to Front You can choose by selecting the right
188. or send alert and block card Store PayCon2 transaction XML Store the XML transaction from the PayCon Store succeeded transactions Store also the XML of the successful translated and stored transactions Fill in the name of your subscription printer at this moment the CX one Subscription Printer default value is the only printer supported Update the price mutations Red list etcetera to all the PayCon s also the Update unassigned PayCon s ones that are not linked to a device Auto Create online Accounts Whenever an unknown tag is read in our system a new account will be created and the tag will be linked to this account In this way someone could use his bankcard or any other tag that can be read to load money and use that money in our system Confirm Cost Centre Selection Confirm the Cost Centre Selection in the PayCon The Cost Centre is shown confimation will be asked Create new cards When a card is used that is known to the PayCon but not in the Inepro Back Office Suite you can select a reaction from the PayCon server it can do nothing thus the card is created silently it can send the administrator an alert to the email address entered at the install of the PayCon server Or if you don t want the cards to be used directly after they are created it can block the card for all Terminals that use the Inepro Back Office Suite by adding it to the Red list 200 and send you an alert htto www inepro com Version 4
189. order in which the discounts are processed Discount Discount Discount ENT Discount Discount Discount Ee Not possible Product 1 Product ar Product Gr JEE 3 Not possible Dave Gp 4 Device Gpl Trove 7 Device Grp Product Grp 6 Gr Ru Gr JEA 7 Not possible Card Iw 8 Card Grp Product Po Card Grp Product Grp 10 Card Grp pon Gr bara IE possible Card Grp Device Grp Device Device Grof Card Grp Device Gr S Produc iB Card Grp Device Gr o Product Grp 14 Card ES EIE Gr SUITE Gr bara 15 Not possible IM Ii EE Ss zm mE Quantum as T Praa El Quantum Device Grp Product Grp 22 TU http www inepro com Version 4 24 0 Inepro B V Appendixes 219 Discount Discount Discount Discount Discount Discount Discount Combination Quantum Doro Gr blue Grp Cue aa Grp 24 Quantum Card Grp Product 25 Quantum Card Grp Product Grp 26 Quantum Card em Ne Gr p Product 27 Not possible Quantum Card cubana Grp 28 ES Grp Device Grp Product 29 Quantum Card Grp Device Gr o Product Grp 30 Gr Zn Gr IIT Gr p Product BIET possible Cont Product E Cont Period Product Grp 34 bs Period Product Gr SIZE 35 Not possible ContPerod
190. p of users book their costs on one or more Cost Centres you can create a department You need cost centres if you want to keep the costs of a user completely separated for instance lunch copying multiple business cases etc Go to Edit gt Cost Centre Cost Centers K 52000 AOS A AAA SA ETE Cost Center Code y Short Name File View Data Reports Tools Na al Payilons La Organisations DocuPRO A Locations DMMetering Operations b Sites Sl a amp p By Servers dv Department Valid From vw Valid To CashPROELD g Lal Departments DMMetering 01 01 1900 01 01 2100 m i cost Centers lt Paper P da Device Groups i Product Groups m 1 Card Groups CashPRO p Printer Pools E Fh Authentication DE A m Boekhouding 000 2 Valid From 0170171900 01 01 1900 0170171900 01 01 4900 y b w Close htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 77 Press the Add button to open the new insert add menu Cost Centre lel x 3 25 2010 4 12 57 PM Max Spending Amount 30 000 00 Amount Spent s0 00 Reset amount spent Included departments Departments K g om 4 lesliomle4 a OK Og Cancel The cost centre code is a alphanumeric code you assign to a Cost Centre Also fill out the long and short name of the Cost Centre and the
191. photo import needs the complete name of a file path filename If this path is often the same you can set the path here and you will only need to fill in the filename in the csv file Z9 IneproLicence Server Mame Setting Type Y Default Value Y Global Value Server Value Unit License Server Address Text The Licence server needs to run somewhere in the network it can be Licence Server Address installed separately This value tell the database where the licence server is running Licence Server Address Version 4 24 0 Inepro B V htto www inepro com 128 Inepro Back Office Suite 8 Help The licence server is a mandatory component that can be installed separately when you do you may not run the database wizard Enter the Licence server address in this field in one of the managers 4 AccessPRO Name Setting Type Default Value Global Value Server Value Unit Antipassback enabled Boolean False Dashboard enabled Boolean False Dashboard IP address Text 127 0 0 1 Dashboard TCP port Integer 110037 Exit always possible Boolean True Dashboard TCP port The TCP port that the AccessPRO Dashboard application uses i It is always possible to exit the building no matter what your rights are at EAI Aways GUC that moment Set to true or to false the default value is true Anti passback enabled The Anti passback prevents Users to give their pass to someone outsid
192. ponse time Example 123456789 Ch Resp Error A 1 The message Ch Resp Error is short for Challenged Response Error the challenged response is the process that returns the signal response time So there is an error in the challenged response that can be caused by a A version conflict In this case the PayCon or loader firmware is incompatible with the Inepro Gateway or PayCon Service server software b Routing over NAT Routing over NAT is not supported by Inepro software versions older then 4 10 g DocuPRO htto www inepro com Version 4 24 0 Inepro B V Troubleshooting 213 P The user name in Inepro Client doesn t match Q When am printing a job the User Name on top of the Inepro Client doesn t match my Account name or login name A 1 The login name in the Inepro Back Office Suite is probably linked to a different User The Inepro Back Office Suite will first look for a link in the User table and display the name of the user it is corresponds to If it can not find a link to a User in the database it will display the login name a Check the User field in your Account is it set to the correct User i If itis not change it to the right user This should solve the problem ii If it does not contact the Inepro Support PayCon can not find print jobs Q While using Secure Release created a print job and presented my card at the PayCon After pressing the PayCon display shows me No pr
193. pro B V htto www inepro com 110 Inepro Back Office Suite amp Help Deleted Devices x Deleted Devices KIYA 2 Se Es i Gb Drag a column header here to group by that column Short Name Long Name v Description 7 Address v Device Type Site Fallo Essa asia Graphax Reloade EEES TD Reloader M A catt 80 0 1447 NR IPC 90 011 147 NI Printer i Generic Printer JMEPRO MAIL F IPC INEPRO MAIL Printer Mot assigned iw Generic Printer HP LaserJet 4L IPCD16 HP LaserJet Printer Not assigned M Generic Printer JPCDO2 Lexmar IPCOi IPCOD2 Lexr Printer Net assigned iw Generic Printer Automatisch HPL IPCOMutomatisch HI Printer Not assigned iw Generic Printer HP DeskJet 500 IPCDUZAHP DeskJet Printer Met assigned iw Generic Printer _IPCOO2_NRG D4 PCOX IPCOD2 NRG Printer Not assigned NN Generic Printer Restore Delete ww Close A list of removed devices you can either delete or restore a device by clicking on the related button http www inepro com Version 4 24 0 Inepro B V Menu Reports Part 112 Inepro Back Office Suite 8 Help Reports Reports consist of two parts the totals and the details The first part of a report will be the totals of the amounts in the report and the second part will the detailed information about those amounts You can check Only the first report to just get the totals report You c
194. r csv file import you can link one card or tag to a user You must link a card code to the card this code is a unique code used to identify the card If you are using tags in a SVC environment you must also know the ID code of the tag A tag can be a chipcard or Mifare card created as tag but also a electronic key chain or other electronic identifier with a unique code You can also put a balance on the Car or on the Account Finally you can also link the user to it s Windows login name this will enable the user to use the Secure Release Accounting Template in the DocuPRO module htto www inepro com Version 4 24 0 Inepro B V Menu Tools 147 Card Code is not defined Windows Login is not defined Cards can not be imported Windows Logins can not be imported Continue lf you choose not to link Cards Accounts or the Windows login name and also if you would have left the User Code field empty therefore not importing Users you will get this warning Confirm this with Yes and continue to import When you are done linking the fields click A i User Import via CSV Inepro Back Office Manager User Import via CSV This wizard is now completed Press FINISH to start IMPORT a The import preparation has now finished To exit the wizard and start the import click Version 4 24 0 Inepro B V htto www inepro com 148 Inepro Back Office Suite amp Help
195. r The servers address Festa local machine 3e The email address that will appear in the from field The database name IBOS by Catalog The email address the alert is Username The database username Use 3 eck if you use authenticate The database password aU SMTP 1 Click to continue 2 Fill in your SMTP address and click to continue iis Setup Inepro Back Office Suite 1B Setup Inepro Back Office Suite Select Start Menu Folder Select Additional Tasks Where should Setup place the program s shortcuts Which additional tasks should be performed A Select the additional tasks Id like Setup t f hile installing I Back Setup will create the program s shortcuts in the following Start Menu folder DES Suite ther dice e das E To continue click Next If you would like to select a different folder click Browse Create a desktop icon Create a Quick Launch icon IT Don t run database wizard Don t backup existing database Install printjob property mappers v Printjob property mapper For LPD deamon Printjob property mapper for SAP deamon lt Back Next gt Cancel lt Back Cancel Enter the folder name to add to the Start menu the links that point to the software Click to continue Create a desktop icon Create a icon on the desktop default off Create a icon on the Quick Launch bar next to the Start button on the taskbar default off The database wizard wi
196. rag a column header here to group by that column M Printer Queue Printer Driver v PaperSize Fallback v Paid Printing v Accounting v Job Codes v Seci gt wf Close The area below will show all the devices in the printer pool htto www inepro com Version 4 24 0 Inepro B V Menu Tools 139 Station short Name Long Name Address Device Type Product Template Site Description Job Scanner Type Microsoft XPS D xpkoosWicrosoft XPS Document Writer Printer Generic Printer Colour Not assigned a Groups Terminals Paperprice Printer DocuPRO Active Printer Queue Printer Pool Printer Driver Server Printer Rule Set Accounting Template Paid Printing Secure Release Cost Centres Paper Size Fallback Accounting Settings Job Codes Account Microsoft XPS Document Writer Printer Pool 1 Microsoft XPS Document Writer xpkoos Rule Set 2 Accounting only Accounting Disabled Chip card emulation qo B ES pa ee ERE ER qe Le a Go to the printer or multifunctional in the DocuPRO devices and link the printer pool to the printer You may also add an additional Printer Rule set Printer Pools K 5o0o00 2 18 Drag a column header here to group by that column Name _y Printer Rule Set Description Printer Pool 1 Rule Set 1 K 4 lt gt A evoe Drag a column header here to group by that column
197. ration to the IP Reader Name Name The name of this IP reader like Printer Q745 This name will also be used as host name it is sent to the DHCP server and DNS server if they are enabled IP P config e Enabled if DHCP be used disabled if the network information need to be filled out Protocol justa IP IThelP address for the IP reader TES The netmask only used when using subnetting ask your system administrator if ou re not sure Standard value 255 255 255 0 Cana The IP address of the gateway The gateway is de server that is located between two Gateway networks like the Internet and your local network It is usually the same address as the DNS server Domain Name The IP address of the server with the Domain Name System the system that System transforms names to IP addresses and vice versa Server config settings Key 0 Server 1 IP The address of the server that the IP reader should contact erver 2 IP if the first server does not respond server will be ignored and retrieved from the DNS server server will be ignored and retrieved from the DNS server Key set will give the possibility to set the encryption key between the IP reader and the server At the time of writing the value as not yet used and should always be set to 1 Setting 1 Setting 2 Setting 3 These settings will be addressed below These fields will be used for retrieving the card reader data The values entered here are d
198. rd can be used as a switch because of the Ethernet switch chip on board and can be placed between a wall outlet and an existing Ethernet device like a printer or multifunctional device Power over Ethernet PoE If the power supply adapter is used both connectors can be used normally to connect to the wall outlet and the Ethernet device But the IP controller board can also be supplied with energy by a Power over Ethernet switch In this case the connection from the PoE switch must be made to the http www inepro com Version 4 24 0 Inepro B V Setup 23 PoE Ethernet connector the Ethernet device can be connected to the no PoE connector 9 If the cables are connected falsely ie the PoE switch is connected to the no PoE Ethernet connector nothing will be damaged In that case the IP controller won t have energy and will not operate Switching the Ethernet cable to the PoE connector will activate the IP controller board IP READER OVERVIEW Power over Ethernet No Power over Ethernet Orange LED Blinking Orange LED On Green LED On Green LED Blinking m IP Controller Board Ethernet Connections IP Controller Board RS232 Led on Communication between card reader and controller board is OK RUN led on Program in the micro on the IP controller board runs correctly CARD led on controller board detects card being presented to card reader Green led on Ethernet connection with internal
199. re Version Version of the software running on the Terminal Organisations Organisation is the top group of the hierarchal structure of an organisation such as a national department like Inepro Holland MacDonald s Holland or Microsoft Holland It is the top level group you can group by in your reports An Organisation can have one or more Locations which in turn can have Sites The Organisation properties Name The name of the organisation Valid From The start date of the time period the organisation is valid Valid Trough The end date of the time period the organisation is valid This is a timestamp notation of date and time that is C nanged created when this record is altered htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 69 Locations Location is the middle group of the hierarchal structure of an organisation and it can be part of an Organisation and can have one or more sites The Location properties Name The name of the organisation The organisation the Location is part of Valid From The start date of the time period the location is valid Valid Trough The end date of the time period the location is valid This is a timestamp notation of date and time that is Changed created when this record is altered 3 Sites Site is the place where a device user or PayCon is physically located It is the smallest group of the hierarchal structure of an organisation a
200. redit on the purse you use on this terminal is too low this means it is lower then the minimum allowed credit that is set in the PayCon this is normally 0 but can also have is lower or higher value a Reload this purse at the nearest reloader S Error Spool file not found Q The error logs show the message spool file not found as a cause why my print jobs are not printed don t understand why because the spool file directory has spool files in them A 1 Windows File Pooling might be on DocuPRO requires Windows File Pooling to be off a Check if Windows File Pooling is on i Find the spool folder Open Printers folder Server Properties Advanced Tab ii Look at the SPL files in the spool directory If they are called FPxxxx SPL then file pooling is on If they are called xxxxx SPL then file pooling is off 111 Disable Windows File Pooling See Disable Windows File Pooling on page 1 2 These solutions do not solve the problem a Contact Inepro Support g AccessPRO htto www inepro com Version 4 24 0 Inepro B V Troubleshooting 215 2 User can not get in out Q A User can not get access to a room or building should get access to why A 1 The Access Rules that apply to you are set incorrectly a Go to the Advanced gt Effective Rules menu b Select the User name It should show you which rules apply to him her c Check if these rules do prevent the user to get in i I
201. ree y 00 20 6B 65 72 61 Create printrelease terminal 6 We will now create device and other groups in the left pane click right and select insert Version 4 24 0 Inepro B V htto www inepro com 164 Inepro Back Office Suite amp Help __Inepro BusinessServer config manager 7 System default E showroom a 00 20 6B 65 B0 97 P 00 20 6B 62 B4 1B P 00 20 6B 65 72 61 il 7 In the field new group you enter a logical name for the terminal attached to a certain device Create as many groups as you have devices 8 Once you ve created all your devices and your groups attach the devices to the correct group You do this by dragging and dropping the device in the correct group 9 Once you ve done this select a group do a right click in the right panel 11 IP reader only Setting IPReaderlD 12 IP reader only Value Enter the mac address of the IP Reader attributed to the device 13 Do this for all your devices Note Restart the Business Server to enforce the changes Options Options In each node or group if you like you will be able to add delete or edit some settings the settings you change in a node or group will effect the settings in all the child nodes Inepro BusinessServer config manager gt 00 20 68 65 B0 97 00 20 68 62 84 18 P 00 20 6B 65 72 61 New group htto www inepro com Version 4 24 0 Inepro B V Support Applications amp
202. rticular purpose Licensor cannot guarantee continuous service service at any particular time or integrity of data stored or transmitted via its system or via the Internet 9 Data Licensor will not be liable for the inadvertent disclosure of corruption or erasure of data transmitted or received or stored on its system Licensor shall not be liable to Licensee or any of its customers for any claims or damages which may be suffered by Licensee or its customers including but not limited to losses or damages of any and every nature resulting from the loss of data inability to access the Software or inability to transmit or receive information caused by or resulting from delays nondeliveries or service interruptions whether or not caused by the fault or negligence of Licensor Version 4 24 0 Inepro B V htto www inepro com Index ill INDEX A AbsencePRO 123 AccessPRO Access Rule 60 192 AccessPRO User Groups 87 Devices 56 192 Effictive Rules 89 Zones 88 AccessPRO Settings 128 Account 192 Tag 193 Accounting Template 192 Active Directory 196 Balance 200 C Card 192 Groups 193 Inserted 201 Removed 201 Status 193 Type 193 Cards 192 CashPRO Device 193 Product 199 Product Type 194 Comma Separated Values 194 Configure large groups of products 199 Context Menu 15 Cost Centre 194 CSV 194 D Department 194 Devicelog 194 Device Type 195 199 Discount Order List 218 10
203. s is valid untill 27 4 2007 In the about menu you can find the version number of the software and when the licence of each of the components expires Registration Use this option to register License Request DocuPro module license type DocuPro Enterprise is valid untill 27 4 2010 CashPro module license type CashPro Enterprise is valid untill 27 4 2010 AccessPro module license type 4ccessPro Enterprise is valid untill 27 4 2010 Marketing module license type Marketing is valid untill 27 4 2010 Card Printer module license type Card Printer is valid untill 27 4 2010 Custom Reports module license type Custom Reports is valid untill 27 4 2007 Owner Information Company negro E Person Poos de Greer Address Street aeniburgeriamn 34 City Pm tese Country Tire et ral EMail s Reseller owe de Gres Required fields Type of license request Invoice No DocuPRO License Type Expire date Marketing License Type Expire date Manual CashPro License Type Expire date Card Printer License Type Expire date EMail request AccessPRO License Type Expire date Custom Reports License Type Expire date M L Save request to file htto www inepro com Version 4 24 0 Inepro B V Menu Help 159 Read more about registration in the chapter Y registration on page Inepro Back Office Manager Help
204. s please make Internet Explorer your default browser before using the PayCon Config tool main menu main menu gt DB conn main menu gt DB conn USB stick server address 10 0 1 106 Server vendor maglc La control actions products transaction los counters terminal Step Step card ID main menu gt DB connectivity gt server gt server address system cards DB connectivity POS protocol server address hardware ECOS 10 0 1 106 Step 1 Store 1 Click DB connectivity 2 Click Server 3 Click the IP address after Server address 4 Set the IP address to the database server and click Store Or set the IP address in the PayCon by hand Version 4 24 0 Inepro B V htto www inepro com 36 Inepro Back Office Suite 8 Help t Main Menu B Control Actions 4 Products ae Counters Present your service card to the PayCon and Terminal enter your code 4006 CardAlD El System Cards Go to DB Connectivity gt Server Server zi 1 DB Connectivity address in the PayCon to set the server ite 3 USB Stick IP address 9B 3 Server A Transaction Log ale ode 1 Print Job Client For connection information of other terminals then the PayCon or PayMatic Coin amp Card refer to the manual of the terminal Make sure you have a suitable database engine installation We recommend using Microsoft SQL Server 2005 or Microsoft SQL Server 2008 make sure that the securit
205. s done so that colleagues or students are not able to see what you are printing even if they can see the print queue If you do not want this enabled set it to false here Inepro Client Logo You can set your own customized logo aside to the Inepro logo in the Inepro Client This image will not be resized but shown 1 1 in the Inepro Client So if you make the image very large the Inepro Client window will be bigger then the screen We recommend a resolution of approximately 200x200 htto www inepro com Version 4 24 0 Inepro B V Menu Tools 125 Job Code Digits When a site has many users 700 on a limited number of printers 40 the standard three digits for a Job Code might not be enough You can serve 1000 numbers 0 999 and if this number is exceeded things will go wrong On the others hand if you have a limited number of users 10 and enough printers 7 you can use a Job Code of two digits a range of numbers much easier to remember you could probably even use one digit but this is not advisable So choose the number of digits carefully Job scanner Debug level The debug level will decide to which level events will be logged this is usually only used in debug sessions Debug level 0 will report as little as needed while report level 2 will report everything that can be reported Job scanner level Level 2 fall back to level 1 Inepro job scanner fall back to simple scanner Level 2 only Inepro job
206. s or DNS name of the destination LDAP server The root to connect to the server You can leave this field blank to connect with the Root DSE A TCP IP port used to connect to the destination LDAP server Which protocol will be used for communicating with the server This can be version 2 or 3 r LDAP In a standard situation the LDAPv3 servers will publish their lists with top level contexts htto www inepro com Version 4 24 0 Inepro B V Menu Tools 149 v 3 Use SSL secured connection Remember conncetion settings Username username domain Password To retrieve this list you should press this button Be ware If you are connecting to a LDAPv2 server you should know the naming context to which you want to connect Use a Secure Sockets Layer connection All connection settings including login data will be saved A valid username on the domain with sufficient rights The password of this user login Tick this box to set up an anonymous connection with the server and skip the username and password fields We will filter the results on user only by default But some LDAP server do not support this in these cases the checkbox must be unchecked otherwise no data will be shown The Test Connection button will test the connection If the username and password are Test Connection not filled out the existence of an LDAP server will be tested if the username and password are entered then the vali
207. scanner only no fall back Level 1 fall back to level 2 Simple scanner fall back to Inepro job scanner Level 2 fall back to level 1 with alert Inepro job scanner fall back to simple e mail When you select Level 2 fall back to level 1 with alert the Inepro scanner will fall back to the simple scanner and send an e mail to the administrator warning him that the Inepro job scanner is no longer used and the software had to fall back to the simple scanner The email address that was filled out at the installation of DocuPRO server is used Override login name with client name When a job is printed on some networks the wrong name is given to the print job mostly Administrator or Guest to solve this the queue name can be overwritten with the Windows login name which should be linked to the Inepro Back Office Suit database In this way the system knows which job belongs to whom and the jobs can be calculated correctly Print Job Forwarding When a Print Job is in a Printer Pool and the printer cannot print the job you can send it to another printer without reordering the job To do this Print Job forwarding must be set to true Print Job Time To Live You can decide how long a print job will be able to exist in hours Use Inepro Print Service Use the Inepro Print Service to handle your print jobs Printer Ignore List Mame T Setting Type Default salue Global value Server value Uni T Monitors Text ADOBEPDF DLL Poe
208. sed as an alternative to cash when making purchases The information can then be accessed by contact with the card the chip inside is connected to gold or copper contact pads on the surface or with a contact less method like Radio Frequency RF With some technologies it is possible to write more information on the card so it can be used as much more than just an ID tag You can then use our Stored Value Card Environment technology Please note that a card like described here will be defined in our system as a Card you use it in a Stored Value Card system credit is stored on the card and as a Tag linked to an Account when it s used in a Stored Value Server system credit is stored on the server By presenting a card to the administrative PayCon no matter what screen your in the new card screen will automatically be opened if the card is empty If the card is not empty the edit card screen will be opened unless you are in the Users or User Log screen If you are in the User screen the card owner s information will be showed and if you are in the User log screen you will be shown the card owner s log Version 4 24 0 Inepro B V htto www inepro com 58 Inepro Back Office Suite 8 Help The Cards properties first screen User Code Card Number epum Subscription Valid Trough The end date of the time period the card is valid External A maximum of six different external Access Zones Access Zones Changed This
209. sists of the following components Version 4 24 0 Inepro B V htto www inepro com 20 Inepro Back Office Suite 8 Help Red Card Reader Housing Red Antenna Box Self Adhesive Fastener for holding the antenna board Antenna Box Cap 1 Red Antenna Box Cap 2 Red Antenna Board different types possible Foam Antenna Board Sticker Antenna Box Controller Box Top Cover Bottom Self Adhesive Fastener IP Controller Board IP Antenna Cable Sticker Serie nr MAC address Wire Duct Grey Wire Duct Self Adhesive Fastener Network Cables Network Cable UTP C5E Patch Black 0 5mtr Network Cable UTP C5E Patch Black 2 0mtr Power Supply AC DC 12 Volts 7 Watt Power Supply Unit 2x Socket Adapter Screw set 2x Screw self tapping cross head dome 3 5 x 9 5 mm 4x Screw cross head dome 3 0 x 10 0 mm Cable clip Cable clip PK 250 Self Adhesive Fastener 6 x 6 mm Check Components Please check if all the components are in the set before you continue with the installation and setup o Some parts are already pre assembled or have already be mounted Like the Antenna board that is mounted in the pre assembled Red Card Reader housing the red antenna box gm Operating Procedures The card reader is connected to the IP controller board by the card reader cable Using this cable the IP controller board communicates with the card reader When a card is presented t
210. start the Inepro client you will see screen like these htto www inepro com Version 4 24 0 Inepro B V Setup 43 nepro Client nepro Client Refresh Refresh Inepro Client Inepro Client WWW inepro com DIS ww inepro com Koos de Graaf Koos de Graaf Undeliverable jobs Vo j Printer Adobe PDF No jobs available dere Alla Document Undeliverable reason Clustering doc No customer information found z tel marco txt No customer information found inepro Client tel marco txt No customer information found tel marco txt No customer information found Inepro Client Koos help amp manual doc No customer information found WWW inepro com Kos help amp manual doc No customer information found Kos help amp manual doc No customer information found Koos_help amp manual doc No customer information found dv Io OB o De De Are you sure you want to delete Clustering doc Total price 0 00 Koos help amp manual doc No customer information found Click on the icon next to a print job document in the Inepro pop up to see the print job information You can see the number of pages the name of the document etc Click on the icon next to the user name in the Inepro pop up to see the user information You can see the user name email and department Registry settings The following registry keys are generated when the software is used Registry key Name Type fata HKLM Software Inepro Inepro
211. strative PayCon has nothing to do with the networked Terminals for controlling your printers copiers MFD s vending machines PayCon Service this part of the software communicates with all the networked Terminals in your network DocuPRO Service this service controls your print jobs and is responsible for the price calculation of these print jobs DataPRO Database this is the part where all the data is stored Two types of database engines are supported MSDE and Ms SQL Server 2000 Network configurations A Stand alone configuration Page se B Central server remote management Page 186 C Single site 1 database server 1 print server and Page s remote management D Single site 1 database server 2 print servers Page le and remote management E Multiple sites 1 database server 2 print servers Page re and remote management Version 4 24 0 Inepro B V htto www inepro com 186 Inepro Back Office Suite amp Help Stand alone configuration In the stand alone configuration all modules are installed on 1 machine e 4 SQL dataPRO In the stand alone configuration all modules are installed on 1 machine All modules connect to the DataPRO database for information synchronization In a print environment all client computers connect to this print server and use the shared printers for printing not in diagram 1 central server remote manageme
212. switch chip Orange led blinking data being transferred trough Ethernet connection Version 4 24 0 Inepro B V htto www inepro com 24 Inepro Back Office Suite amp Help B LEDs Light Emitting Diodes Antenna Housing LED Antenna Housing LED Inside the card reader s housing a LED is mounted which can be used to let the user know that card data has been read and this data is presented to the server The LED will also be used to show an error has occurred by using different blink patterns Blink patterns In case of an error situation the LED will blink with an irregular pattern The number of times the LED blinks between the longer on or off pulses is an indication for the error code Reader Status Display Card presented to reader but no reaction from Contant on off pattern Contant on off pattern Mee E to reader but no reaction from 0 5 sec 0 5 sec for 30 Seconds AA Card accepted card data presented to server and On IO accepted at the server On Wiegand Card read but not accepted Short pulse lt 0 5 seconds Wiegand ae presented correctly server received the data Long pulse 2 4 seconds Error Codes Also the server can generate error codes These error codes are shown when the card lies on the card reader This error code will enable the user to communicate the type of error without the necessity of a service engineer to be present at the reader s site Symbol
213. t Product Code The Product Code is a unique number to identify the product Version 4 24 0 Inepro B V htto www inepro com 56 Inepro Back Office Suite amp Help Terminal Display Name ae less then 15 characters long This field is stored and optionally displayed on the Name The full product name Product Group The group you feel this product is part of Price The product price You will use Open Price when you want the cashier to decide what the price of the product is Open Price For example a Soup of the day could cost 4 00 one day and 5 00 the next In stead of setting the price each day the price will be open and will be set by the employee The type of the product for example a cash register or vending This is used in combination Product Type with Device Type and Product Template to make sure you can t use Document products like print or copy on CashPRO device like a vending machine and vice versa Link Tvpe Determines if a product is linked to another product It can be set to Normal not linked yp Compound the main product or Linked a product linked to another product CI MP E Dee i is sold Pieces Mass or Volume By default set You only need to use this if the product has another content type then Pieces The Product container this can be a bottle a salad bowl a plate a box etcetera Sening Check this it you want the product to be sold uncheck itityou dont
214. t the printer will then erase the old data and write the new data period and user data on the card Inepro Back Office Manager supports these subscriptions and provides the user information in our database to be used for the creation of these subscription cards Before you can fully enter a subscription you should have created a subscription layout r lt a Subscriptions o 3 Subscription Start 5 7 2010 2 Copy to clipboard Supsenption End 6 17 2010 2 Full size preview A j Subscription Layout i 1 htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 93 la Subscription Photo Context Menu pe S The unique name for the Load logo from file Load a logo image to print on subscription the subscription Description Cd 0 Save this image back to a file subscription is valid database subscription is valid clipboard The layout used for the Full size preview Preview the image full size subscription Authentication The Authentication properties Last Name Password Confirm Confirm the password for the Inepro Back Office Suite Password Valid From The start date of the time period this Authentication is valid Valid Trough The end date of the time period this Authentication is valid Changed This is a timestamp notation of date and time that is created when this record is altered The right the user has withi
215. t he removes that card f there is no fixed price field set in the effective discounts the Base Price would be used as fixed price value A Cumulative Discounts and Relative Discounts will be evaluated on the lowest fixed price in effect Quantum Discount will differ in Single Vend and Multi Vend mode If a product is sold and directly charged Single Vend like a copy in a copier there is no way of knowing if you will reach the quantum in that session This will mean no discount will be giving to a product until after the quantum has been reached Ifa list of products is created and than charged Multi Vend like in a cash register application the quantum discount will be given to each product provided the quantum is reached by the total amount of products on the list For example if the quantity is set to 5 and the Discount to 50 and make 20 copies Single Vend normally costs 10 would pay 10 for copies 1 5 and 5 for copies 6 20 would have to pay 1 25 5 x 10 50 15 x 5e 75 If bought 20 pieces of candy Multi Vend that each cost 10 with the same Discount in effect would have to pay 1 00 20 x 56 1 00 because of the Multi Vend mode htto www inepro com Version 4 24 0 Inepro B V Menu Data 101 Quantum Discount If multiple Quantum Discounts are in effect they would add up for example if have a 10 discount at 5 items and a 20
216. t time that you start the client software the users needs to add the server address into the pop up screen Afterwards this information is stored so there will be no need to enter this information more than once rA 8 A DocuPRO Client Please enter the address of the server Cancel htto www inepro com Version 4 24 0 Inepro B V Setup 49 The DocuPRO client When the client software is successfully installed and you use a combination of Secure Release and Job Codes a pop up window like the one below might appear on your screen Tr na ny I J ES Inepro Tetris Client i Refresh Tetris Client www inepro com Pierre Post Printer KONICA MINOLTA C350 PCL5c Document Price Test Page 0 50 JobCode 351 Printer KONICA MINOLTA C250 C250P PS Document Price Remote Downlevel Document 2 00 Remote Downlevel Document 0 05 Total price 2 55 Personal library settings When the client is first run a window is displayed for entering the server IP address This information is stored locally in the following path so this information does not need to be entered more than once Home Folder Library Preferences 1 DocuPRO Client Preferences Command line options For easier distribution or to enable specific features the client software can also be started with command line options To see all the available options go to the application folder of your machine then
217. tage htto www inepro com Version 4 24 0 Inepro B V Menu Data 109 A free field to enter extra information such as a description of the object or it s location Valid From The start date of the time period the V A T is valid Valid Trough The end date of the time period the V A T is valid Changed This is a timestamp notation of date and time that is created when this record is altered 58 Anonymous Cards A ag Cancel A list of cards that are not yet attached to a user and that have therefore been deactivated You can edit the list by clicking the Edit button and choose a user The card will then be assigned to this user and moved to the cards table and thus removed from the Anonymous Cards table 558 Anonymous Accounts PUDE A list of Accounts that are not yet or not anymore attached to a user and that have therefore been deactivated You can edit the list by clicking the O Edit button and choose a user The account will then be assigned to this user and moved to the accounts table and thus removed from the Anonymous Accounts table Deleted Terminals X Deleted PayCons Payon Code Address Short Mame Server Name Long Name Terminal Type Host Mame Sofware Yerai Y Restore Delete af Close A list of Terminals that have been disconnected you can either delete or restore them by clicking the related button Version 4 24 0 Ine
218. te of the Ricoh Multifunctional 2 Choose Configuration htto www inepro com Version 4 24 0 Inepro B V Support Applications 8 Tools 173 RICOH Aficio MP C2800 Web Image Montor Mema Configuration Extended Feature Settings E Startup Setting m Extended Festure Info B Uninstal E Charge Allocation B Administrator Tools B Copy Extended Features m Copy Card Save Dats RICOH Aficio MP C2800 web Image Monitor Install Back Select a source media then click Display Extended Feature List Source Media SD Card Slot 9 Local File C temp DocuP RO zip _Display Extended Feature List Back Verzoek verzenden naar 10 4 1 120 3 Choose Install under the Extended Feature Settings if this link is not visible you do not enough rights 4 Make sure to select Local File no radio button is currently selected browse and select the installation file Version 4 24 0 Inepro B V htto www inepro com 174 Inepro Back Office Suite amp Help RICOH Aficio MP C2800 web Image Monitor Install Back Select a source media then click Display Extended Feature List Source Media SD Card Slot Gin crean Display Extended Feature List Back Verzoek verzenden naar 10 4 1 120 RICOH Aficio MP C2800 web Image Monitor Install Back Select a source media then click Display Extended Feature List Source Media SD Card Slot W
219. tenne but the chip can be damaged just as easily as that of the proximity cards b A new card will have to be created for this user check the credit of the old card and move the credit to a new card and a new card with the users credit will be created Remember the Enabled Reload options have to be on before the Move credits to new card button will be visible 4 The card reader is defect or something else is causing the problem a Call the Inepro Support Desk Version 4 24 0 Inepro B V htto www inepro com 210 Inepro Back Office Suite 8 Help P Nine Digit Number Q go to a terminal and it shows me Card locked long number gt What should do A 1 The terminal tells you you card has been locked and you should go back to terminal long number who locked you to unlock your card again You can look up which terminal belongs to the number in the Advanced gt Terminals menu The terminal has locked your card because you have taken it out too soon Because of this the transactions that were made with your card could not be completed To complete the transactions go back to the terminal and present the card Should you be at the correct terminal and still get the message Card Locked By Current Terminal Serial Number gt then something has gone wrong and the card was not deleted from the lock list To remove it from the lock list go into the PayCon menu and go to Main Menu gt Card
220. ter different function rights within the Inepro Back Office Manager Before you adapt the rights make sure you have created employees where at least one of the employees must have general manager rights htto www inepro com Version 4 24 0 Inepro B V Menu Tools 153 R Authentication K 000 2 OB E Drag a column header here to group by that column Login el Employee First Name Employee Infix Employee Last Name Employee Full Name hal Employee Code Bo O Btw Brown Bop 1 4 gt 1 For this example have created two employees Bob and Ronald where Bob is the general manager Inepro Back Office Manager bob NN File Basic Advanced Data Reports DocuPRO De 1 System Settings Sa LI Regional Settings DocuPRO Devices K 4 gt 4 connection Settings gt Drag a column hella Card Account Settings om AL Interface Settings Paperprice Short Name 4e Wizard y Microsoft XPS D zi Restart Services CashPRO Devices Update Terminals v Import Devices and Related Details via CSV LA Import Products and Related Details via CSV L Import Users and Related Details via CSV LA Import Users from Active Directory D 86 e ae 2 dl a 7 Product Templates Enable reload functions Scheduled Tasks Balance Scheduler AccessPRO Devices Enable User Rights Admi
221. the product can not be delivered Another user can then purchase a higher priced product and pay for it with partly his and partly the other user s money This will not be a session nested in a session but count as one session it will end when the first user presents his card to the PayCon The money from the first user would have disappeared The administrator can track the money and the user who took it via this session log htto www inepro com Version 4 24 0 Inepro B V Introduction 7 K 5000 gt lt mss gt 23 How to work with the Toolbars We have made a chapter for each toolbar K amp K YYY Navigation E to the 009 Modify e to modify the data Qu Refresh 8 Filter T to filter the TE Table Properties 10 to alter i oo of 32 Run amp Print ona Devies 0g a Export to Excel u to export data to Microsoft Excel I lt gt gt gt gt I How to use the Navigation Bar This is the navigation bar KK lt gt 291 You will use it to navigate through the records in a table for instance all the users in the users table It has 6 buttons First Record Window Top Previous Record Next Record Window Bottom Last Record I lt First Record Use this button to go to the very first record the first set of data in this range window Top Use this button to go to the top complete visible record in the window Previous Record Use this button to go to the pr
222. the PayCon Touch are described here CIIL 315 S fa Sje eod z s i p o D lt D Description ti Description VT Defaut PayCon Touch default audio volume it ranges from 0 100 aa audio ume Note Do not set it outside its range fs 3 o AudioVolume1 PayCon Touch volumes that can be set per user or per AudioVolume2 user group it ranges from 0 100 Note Do not set it outside 3j 9 its range AudioVolume3 ES 3 9 BacklightFullLevel Intensity value of the display backlight in Full use mode it htto www inepro com Version 4 24 0 Inepro B V Support Applications amp Tools 167 eg espia vr e E ranges from 0 255 Note Do not set it outside its range AE Intensity value of the display backlight in Power Save BacklightSaveLevel mode it ranges from 0 255 Note Do not set it outside its 3 30 CopierCounterFilter Refer to your copier settings in the copy database for this fe oo setting set in milliseconds CopierDisableDelay0 Refer to your copier settings in the copy database for this aa setting set in milliseconds CopierDisableDelay1 Refer to your copier settings in the copy database for this fe oo setting set in milliseconds Refer to your copier settings in the copy database for this a s Sapa do alan El setting set in milliseconds A Copierlnterface pus your copier settings in the copy database for this BINARY Refer to your copier settings in the copy database for
223. the paper will be calculated and the price of the paper type that is the most like the paper used will be charged The Accounting setting Disabled None of the transactions are registered Accounting The transactions of registered users are registered Accounting Anonymous Allowed The transactions of all users are registered The Job Code setting Disabled Don t use Job Codes User Job Codes Unique Job Code per user until the job Code list is empty Session Job Codes Unique Job Code per session until the job Code list is empty Anonymous Job Cobs Unique Job Code per print job until the job Code list is empty Version 4 24 0 Inepro B V htto www inepro com 84 Inepro Back Office Suite 8 Help The Account setting Monitor Active The print is using your online account without any conformation Chip Card emulation The user must identify him herself at the PayCon and activate the print job Client side conformation The user must confirm the print job on the computer he or she is at in a pop up screen The next table gives you an overview of the different templates and their specific needs Requirement Network terminais Client Software User Import Accounting only Yes The following print configurations are available Ws Accounting only Page s4 gt Job codes Page amp E Cost Centres Page ss 1 2 3 Secure release Page s 4
224. the row is ordered is fixed The row is ordered by adding all the used discount fields for each discount Each has a different value as you can see below 64 32 16 8 4 2 1 Happy hours Continues Quantum Card Group Device Group Product Product period Discount Group For example the discounts a user can enjoy are Happy hours Quantum Discount Card Group Discount2 Product Group Card Group Discounts Product Continues period The order numbers for the example discounts are Happy Continues Quantum Card Device Product Total hours period Discount Group Group Group Discount 1 has order number 92 64 16 8 4 Discount 2 has order number 14 8 4 2 O a Discount 3 has order number 33 32 1 The highest number will be applied first So the order is Discount 1 order number 92 Discount 3 order number 33 Discount 2 order number 14 In this case Discount 1 is processed first Discount 3 second and Discount 2 is the third Discount being processed So if the stop looking for further discount entries box is checked in the Discount which uses Product and Continues Period Discount 3 the software will not take Discount 2 into account because it is further down the row then Discount 3 where a stop the check box stop looking for further discount entries has been placed For a complete list of all the available options go to Appendix A Discount Order List on page 218
225. the software they can access m Inepro Software Suite The Inepro Software Suite is all the software needed to manage the Terminals in a network with AccessPRO DocuPRO CashPRO and AbsencePRO htto www inepro com Version 4 24 0 Inepro B V 196 Inepro Back Office Suite 8 Help Y LDAP LDAP Lightweight Directory Access Protocol is a software protocol for enabling anyone to locate organizations individuals and other resources such as files and devices in a network whether on the public Internet or on a corporate intranet LDAP is a lightweight smaller amount of code version of Directory Access Protocol DAP which is part of X 500 a standard for directory services in a network LDAP originated at the University of Michigan and has been endorsed by a great number companies Netscape includes it in its latest Communicator Suite of products Microsoft includes it as part of what it calls Active Directory ina number of products including Outlook Express Novell s NetWare Directory Services interoperates with LDAP Cisco also supports it in its networking products In a network a directory tells you where in the network something is located On TCPAP networks including the Internet the domain name system DNS is the directory system used to relate the domain name to a specific network address a unique location on the network However you may not know the domain name LDAP allows you to search for an individ
226. then 25 pages you will see that copying 200 pages or more is cheaper for a teacher then copying them separately However printing 200 pages would make no difference because he would get the lowest Discount and all the teacher print Discounts are making it so cheap for the teacher to print that even the 60 rate would not make it interesting for him to print 200 pages If the Teacher old printing Discount was the only Discount in effect printing the pages separately would be more expensive but the Teacher Print for 50 Discount would also be in effect and that those discounts added up will make it cheaper These are the prices for 1 print The Student Discount ome Price per Print 0 0700 No Rush Hour Day Time 0 0637 0 0679 htto www inepro com Version 4 24 0 Inepro B V Menu Data 107 The Student 10 Old Printer Discount Moment Price per Print _ 0 0630 No Rush Hour Day Time 0 0573 0 0611 As you can see the students can never print cheaper than their teachers They could however get a better price per page if they would print more than 25 pages The more pages over 25 they print the cheaper it would get because of the Single Vend mode described above The Teacher Discount Moment Price per Copy _ Rush Hour 0 0400 No Rush Hour Day Time 0 0364 0 0388 The Teacher Print for 50 Discount Moment Price por Print Teac
227. tto www inepro com 160 Inepro Back Office Suite 8 Help y Send Idea s lf you have a new idea of how we can improve our software to suit your and other peoples needs we will be glad to hear it You can use this feature to send us the idea We will then send you an e mail to confirm that we received your idea You will need a email client like Outlook Express on the machine you are working on that is configured to send email X Alert Email Settings If something will go wrong with our system the administrator of your site would like to know about it If our system detects any error or an event worth mentioning it will send an email to a pre selected email address This is where you can set and test that address EMail Alerting Settings EMail Address Fror Server Use authentication User Password x Cancel htto www inepro com Version 4 24 0 Inepro B V Support Applications amp Tools Part 162 Inepro Back Office Suite 8 Help J Introduction Support Applications amp Tools The Inepro Back Office Suite has a number of components support applications and tools These are used as a part of the system are for maintenance purposes This topic deals with the Inepro Business Server and the Inepro Ricoh Embedded system Introduction Business Server The configuration of the business server is used to link the IP Card reader PayCon Touch or Embedd
228. ual without knowing where they re located although additional information will help with the search An LDAP directory is organized in a simple tree hierarchy consisting of the following levels The root directory the starting place or the source of the tree which branches out to Countries each of which branches out to Organizations which branch out to Organizational units divisions departments and so forth which branches out to includes an entry for Individuals which includes people files and shared resources such as printers The Inepro Back Office Suite will import the surname first name and login information from LDAP if so desired by the user sa Location Location is the middle group of the hierarchal structure of an organisation and it can be part of an Organisation and can have one or more sites htto www inepro com Version 4 24 0 Inepro B V Glossary 197 7 Windows Login The name you use to log in to Windows by logging on to Windows you validate yourself as a registered user With that validation an Account and for instance a Cost Centre can be safely assigned Multi Functional Device An MFD or Multi Functional Device is a device with more than one document function like a printer scanner copier device Organisation Organisation is the top group of the hierarchal structure of an organisation such as a national department like Inepro Holland MacDonald s Holla
229. uite module You will not need or be able to execute these instructions if you do not posses this module If you do not posses this module please skip this chapter The amp symbol in our manuals will tell you that a module is optional Version 4 24 0 Inepro B V htto www inepro com 30 Inepro Back Office Suite 8 Help Connect the IP reader to the Inepro Business server 1 Start the Inepro Business Server Config settings manager this will be installed in the Back Office Suite directory by default in the C Program Files Inepro directory Group settings fm Inepro BusinessServer con Find E System default Setting vale 2 Right click on System default and choose Insert from the menu 3 A new group will be created that can be named For each IP reader such a group will have to be created 4 Right click on the group that you have just created and pick Create print release terminal The pop up window below appears Insert Terminal Name Demo reader Hm 5 The name of this IP reader like Printer Q745 This name will be shown in the Inepro Back Office Manager in the Terminal menu 6 Click on the group and right click Group Settings A menu will be shown choose Insert The pop up window below appears Insert Setting Setting IPReaderID Value 7 Choose the setting IPReaderlD 8 Retrieve the IP Reader serial MAC address from th
230. unt graups Product Te Printer Pools rj Sg Accounting Templates 2 La amp ccessPRO User Groups AccessPRC d Access zones ES Effective Rules Ba Card Layouts Mew Printer Pool Mame Printer Pool 1 Printer Rule Set Rule Set 1 Description Access a Ga Subscription Layout a Subscription es ae Printer Rule Sets I E Authentication E Reasons a sf OK Ag Cancel If you have created a Printer Rule Set you can add that set here to apply to all the printers in the pool Link the Printer to a Printer Pool K lt gt gt AD0OO 2R OBE Drag a column header here to group by that column Name v Printer Rule Set v Description v Printer Pool 2 A A AINT A0 K amp lt gt A S O we Drag a column header here to group by that column M Printer Queue v Printer Driver PaperSize Fallback v Paid Printing Accounting Job Codes v Seci Close The area below will show all the devices in the printer pool Version 4 24 0 Inepro B V htto www inepro com 82 Inepro Back Office Suite amp Help amp Station M ES Microsoft XPS D Short Name Long Name Address Device Type Printer Product Template Generic Printer Colour hal Site Not assigned Description Job Scanner Type as Groups Terminals Paperprice Printer DocuPRO Active O Printer Qu
231. usiness server Serviceurl txt This file stores the url to the Inepro business server this should be in the form of http host port url ITerminallnterface Please note that this is also used to extract the hostname required for cardreader notifications http 10 0 3 44 10035 soap IT erminallnterface http 10 4 1 84 10035 soap ITerminallnterface CBE85347 E352C D50 65947B0E 7826115 EBADCAGS F259A782 J5C3CB D B8C9779D 2BF1D392 C9167A29 5E03ASCI S08 AEE2E D136CBAE Version 4 24 0 Inepro B V htto www inepro com 172 Inepro Back Office Suite 8 Help Edit emulatorserial txt You will only need to set this file if you are a developer or tester using the emulator Emulatorserial txt contains the serial number of the machine that the emulator should emulate This is used to uniquely identify the machine at the Inepro Business server Emulatorserial txt This file stores the serial code used if the software is run in an emulator V1484802251 Then re zip the DocuPRO zip file Install the software Install the software on the multifunctional RICOH Web Image Monitor Cancel RICOH Aficio MP C2800 web Image Monitor Home Home Document Server z z Status Device Info Counter Inquiry Printer Print Jobs Job m Device Name RICOH Aficio MP C2800 nn B Location aa Configuration m Comment MEM Ww S m Host Name RNPEF2A79 d yE L 1 Log in on the web si
232. utton Use the gt Remove Device button to remove a device the lt lt Add All button to add all devices and finally the Remove All button to remove all the devices Tab Included Devices Product Groups You can use Product groups to manage your Products and Paper Prices easier By default a small number of product groups are provided The Product Group properties Name The name of the Product Group A free field to enter extra information such as a description of the object or it s location Product Tare Product Tare is used in the situation where you would like the customers to return the container in which the consumer goods are preserved Like a luxury salad bowl with a salad that is priced per weight or a glass bottle of Coca Cola Or if you would like to calculate the ink usage in great detail you could let us calculate the ink and you would sell the copy A4 colour the price of the used http www inepro com Version 4 24 0 Inepro B V Menu Advanced 79 black cyan magenta and yellow ink units With these products you would sell the product itself in example the Cola and the container the bottle This menu is where you would fill out the details of the container gt Product Tares Of XI K4 lt gt Aa1000 2 R OB Drag a column header here to group by that column Name Y Content Type Content Unit y Roughly one 44 full inkt Ink 900 Product Tare Na
233. v Valid To n 2100 T Changed 5 26 2010 9 02 01 AM Last assigned rights General Manager A TO A K OH 8 0 88 amp lv Export Organisations grid Manage Locations Pi x E Set Default Rights Set Rights Save Rights K P4 Cancel E Authentication Mila Es Login Employee First Name Bob Employee Infix Employee Last Name Brown Password Confirm password Rift Employee Code fi AAA Valid From fi neon X Valid To fi 1 2100 v Last assigned rights General Manager A AT A K gt aH V 0 A Export Organisations grid Manage Locations Set Default Rights Set Rights Save Rights K x Cancel Login is the name the employee will use to log in on the Inepro Back Office Manager The First Name Infix Last Name and the password fields are self explanatory The Employee Code and Employee PIN are used for PosPRO employees So if the employee should also be able to access one or more PosPRO tills you should enter his credentials here htto www inepro com Version 4 24 0 Inepro B V Menu Advanced 95 Default Right Profiles These are the default rights profiles you can assign to different employees Back Office Supervisor Grants a user full access to view and or change all modules of the Back Office Manager software E View or make changes in the menu s DocuPRO Devices
234. vice Config Site pres jew condition Device Config ID htto www inepro com Version 4 24 0 Inepro B V Introduction 9 Read more about building advanced filters in the chapter v How to build an advanced filter on page 114 409 How to use the Modify Bar This is the Modify Bar OOQ A The Modify Bar can look different You will notice that sometimes the icons are a representation of the item you are working with For instance below are the modify bars for Users Cards and Product Templates Product Templates As you can see the plus O exclamation mark O ana x Y symbol are seen in the icons so you can still see what each button does You will use this bar to modify data in the database You can add new records or edit and or delete existing ones To do this use the 3 buttons on the Modify Bar Add Edit O and Delete Y If you see this bar in the detail screen of another object you can Insert Edit or Delete data in that detail screen Add new data Add insert new Add a new object this can be a new user a new card a new device or any other data object you can work with in Inepro Back Office Suite After adding the new object you can fill out the data required for example the name and department number of a new user Version 4 24 0 Inepro B V htto www inepro com 10 Inepro Back Office Suite amp Help New User Photo User
235. ww inepro com Version 4 24 0 Inepro B V Troubleshooting 209 2 PayCon F4 Error 9 Unknown Card Q The terminal shows me Unknown Card 9 This means the scan for all the supported card technologies has produced no results and no suitable card with a proper format has been found This can be caused by 1 The card has not been created correctly a Lay the card on the Administrative terminal of a Stored Value Card system and check if the card window has the title New Card or Edit Card i If it says Edit Card it has been correctly created but somehow was not detected correctly by the PayCon li If it says New Card it has not been created correctly and you can link it to the correct user now 2 If the PayCon says Unknown Card 9 at the Administrative PayCon too then the card antenne or chip is broken 3 The card is broken a Proximity cards like Mifare and LEGIC have an internal antenne these are thin copper wires that are lined on the outer rim of the card when the card is bend these wires are stressed If they are stressed too much they will break and the card will be broken Card can be bend by keeping them in your wallet sitting on them using them as tools out of boredom Chips can be damaged by applying extreme pressure to the card Chip cards with contacts visible on the outside of the card like your bank card will be less susceptible to damage because they do not have an an
236. y be C Department Quantity bought by the department T group or user car zi Budget Amount The amount that may be spent Budget Amount r Period Selection The period that the budget Period Selection applies to after which it resets Daily C Weekly C Monthly 92 Daily Start Time The time at which the budget is Daily valid 5 The time at which the budget is Starttime o H Endtime foo 3 SD VERO no longer valid Weekly Start Day dee u the budget is valid A Weekly End Day The weekday the budget is valid through The day number of the month that the budget is valid from The day number of the month that the budget is valid through Valid From Monthly Start Day v Valid To Monthly End Day Description A description of the budget v ok MB Cancel Valid From redi date the budget is Valid To The end date the budget is valid DE O c O D7 A Warning Budgets can only be used for the PosPRO till and it s products 75 V A T Value added tax V A T is similar to a sales tax in that it is levied at the time of the sale of goods and services It is an indirect tax in that the tax is collected from someone other than the person who actually bears the cost of the tax namely the seller rather than the consumer You can set the V A T rates used in your country used on the products or services in your database The V A T percen
237. y mode is set to Windows and SQL Server A Only if you use the DocuPRO module lf Windows Vista is used as a print server or if you use Windows Server 2003 or Windows Server 2008 you need to make this change in your registry 1 Look up the key HKEY LOCAL MACHINE system CurrentControlSet Control Print 2 Look up or if it does not exist create a new key DisableServerFilePooling 3 Create a new DWORD value 4 The value should be set to 1 For more information go to Microsoft Knowledge Base Article 815913 http support microsoft com kbid 815913 O it Windows Vista is used as a client this adaptation is not necessary Run the setup wizard You can read additional information about the installation in this chapter First select your language in the language combo box Select Setup Language 1 f ue Select the language to use during the installation Engish y htto www inepro com Version 4 24 0 Inepro B V Setup 37 ie Setup Inepro Back Office Suite Welcome to the Inepro Back Office Suite Setup Wizard This will install Inepro Back Office Suite 4 1 on your computer It is recommended that you close all other applications before continuing License Agreement ie Setup Inepro Back Office Suite Please read the following important information before continuing Licensor cannot guarantee continuous service service at any particular time or A integrity of data stored or transmitted
238. y view the complete periods as defined by the PayCon the date period selection in the report screen will show you all the PayCon periods that fall even partly in this period and will show them completely e Terminal Overview testing 1 Terminal Overview Period 5 31 2005 until 5 31 2010 11 59 59 PM Card Account Purse Device Product Group Cost Centre cola 5de Tenders Count Amount Other tenders Internal payment groups Inepro Mifare 176 165 20 Inepro Mifare 5 45 00 Total Internal payment groups 181 120 20 FT Chipknip 2 1 80 Total EFT 2 1 80 Internal payment groups Virtual 5 45 00 Total Internal payment groups 5 45 00 Total Other tenders 188 167 00 Total 188 167 00 Sales Count Product Price Amount Cashregister Vending Aquarius Lemon 22 1 10 24 20 Coca Cola 88 8 90 79 20 Coca Cola light 22 80 90 19 80 Fanta Orange 14 0 90 12 60 Minutemade Orange 5 8 90 4 50 Sprite 15 80 90 13 50 Subtotal 166 153 80 Food Fanta Casis au 12 1 10 13 20 Subtotal 12 13 20 Total Sales 178 157 00 Access Rules per Device Version 4 24 0 Inepro B V htto www inepro com 114 Inepro Back Office Suite amp Help Access Rules per Device ot Device Long Name Device Short Name Device Address Site Description Access Zones User Groups Geen toegang Denied Access for all stations Volledige toegang Full Access for all stations
239. yCon A long name 40 characters is the name used in Windows and the receipt in the PayCon every other time short name is used Address IP address Long Name Device Type The Device Type is a type of device like a printer or cash register Product Product Template is a pre set list of Products or Paper Prices with certain settings already configured You can use it to configure large groups of products at once The site the user device product or PayCon is located Description A free field to enter extra information such as a description of the object or it s location Paper Price Paper Prices is where you can assign the prices to the products of your DocuPRO Device This can be for example a A4 Colour scan or a B amp W A3 print The Paper Price properties image An image of the paper type sold Product Code The Product Code is a unique number to identify the product Terminal Display Name pd less then 15 characters long This field is stored and optionally displayed on the Name Theful product name Product Group The group you feel this product is part of The product price Open Price You will use Open Price when you want the selling end to decide what the price of the product is The type of the product for example a print copy This is used in combination with Device Product Type Type and Product Template to make sure you can t use Document products like print or copy on CashPRO device like a

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Inepro Back Office Suite & Help