Home

RemoSync User Manual

1. Jump to headers list as per the page number i D A 10 30 PM RemoSync M Inbox 238 303 1 100 Microsoft Exchange on Beh Synchronization with your An 09 48 Google Alerts Google Alert Mobile 09 41 Microsoft Exchange on Behz Synchronization with your An 05 41 Google Alerts Google Alert Mobile Subfolders Server Folders C ns Search e Fa Refresh Fig 8 Inbox header options a D A 10 32 PM RemoSync 3 Inbox 238 303 101 200 Google Alerts Google Alert Mobile Google Alerts 08 19 2010 Sort Previous Next Go to Page To read the complete mail select the header This will display the mail body Selecting Menu shows options Reply Reply All Forward Delete Flag and Attachments ab aM 10 55 pm _Remosyn Inbox D AI 10 44 pm Inbox From Google Alerts lt googlealerts noreply google com gt Subject Google Alert Mobile Show Details Web 2 new results for Mobile RIM Adobe and Microsoft Grasping at Mobile Straws PCWorld lt http google com url sa X amp RIM Adobe and Microsoft all have a had week replete with linstick on nic From Ramana Anuganti lt ranuganti remoba com gt Subject J RemoSync update Show Details Review the attached files and let me know your comments Thanks amp Regards Damani An Reply p gt m Delete Figure 9
2. Read Email 10 Reply All Flag wanti Damaba Inc ANQ Forward S Attachments 9 14 2010 User Guide 4 0 RemoSync On reading email when the focus is on an email or a phone number selecting menu or OK initiates actions on the selected one like adding to the address book or initiating voice call etc the images highlights the different options on phone number and email address Call Initiates the voice call on selected phone number Send SMS Takes to the SMS message page with selected phone number added to TO field Add to Phone Add the selected email address to the device address book Add to Address book Add the selected email to the application address book Send Email Takes to compose screen with the email set at TO Field a D A 11 04PM 20 AME 11 06 PM Contacts OMS o Send SMS Add to Address Book NS OK Cancel Send Email Fig 10 options on phone numbers and email addresses Attachments On reading email with attachments selecting menu shows an option Attachments Selecting the option displays the list of attachments To view a specific attachment select the attachment from the list RemoSync connects to email server and downloads the attachments Larger attachments may take additional time to download Once attachments are downloaded RemoSync passes the attachment to device native interface for viewing Image based attachments can be viewe
3. User Guide 4 0 6 9 Search Email This enables you to search for particular mails in the INBOX or in any one particular folder or through all folders To initiate search open RemoSync app select Email set focus on Inbox folder name Select Menu gt gt Search You may enter your search criteria in the following manner Start Date Specify the Start date from which the mails have to be retrieved End date Specify the End date from which the mails have to be retrieved Subject Specify the search text Search In The default search is in Inbox User is allowed to choose the folder Search in Sub folders Check the box if search should include the subfolders Clear This will clear the previously entered search parameters and allows you to enter new search parameters A ANS 4 58 pm A AM 4 56 PM Search Mails WS Inbox 258 331 1 100 Google Google Alerts P Google Alert Mobile 04 29 Microsoft Exchange on Behalf 8 30 2010 Synchronization with your An 04 06 Microsoft Exchange on Behz 8 31 2010 Synchronization with your An 04 05 gt Microsoft Exchange on Behz Inbox Synchronization with your An 04 05 f alll J Compose Mail Server Folders Subfolders e v g Refresh More Figure 19 Search Email Search in Subfolders The matching search results will be displayed with headers Selecting header shows the details of the message Reply Use this option to reply to the sender of
4. or Last 1 Month The default is set to Last 3 Days On clicking Done application connects to the server and verifies if the account credentials are correct by logging in and then retrieves the policy information from server and will prompt you for a PIN if required PIN Enter a 4 digit PIN that will be used to gain access to the application during subsequent uses This will prevent unauthorized use of the application Note The default security pin is 4 digits but in case Microsoft Exchange Account Mobile Policy requires a different pin length and pattern then RemoSync reads the pin as per the Mobile Policy 4 9 14 2010 RemaSync User Guide 4 0 With your account established and your PIN selected RemoSync displays the summary of the account setup Congratulations You ve now created a RemoSync account and ready to synchronize with your Microsoft Exchange Press Sync Now to begin your first Synchronization Once the Synchronization is completed successfully you will be navigated to the Main Menu Note Ensure that you provide the correct credentials when setting up your account If you still continue to face problems with setting up your account or if you do not have the required server information consult your IT department for the same The following screenshots in Figure 2 from the application will guide you through the account set up process All the details like User Name Password Domain Email address Ser
5. Delete Fig 17 Archive 6 8 Flags Flagged e mail messages help you to better manage your mail In order to set a flag from Inbox headers set focus on a header that to be flagged and then hit Menu gt gt Flag The next sync updates the flags to server and server creates a task on flag RemoSync not directly creates a task on a flagged email Set Flag Add a flag to the selected email header Complete Flag Marks the selected flagged email as complete Reset Flag Clears the flag from the selected flagged message D A 1 51PM E D AD 4 52 em D A 4 53 pm Set Flag Google Alerts Google Alert Mobile 08 31 2010 M Google Alerts Google Alert Mobile 08 31 2010 Google Alerts Google Alert Mobile 08 31 2010 Google Alerts Google Alert Mobile 08 31 2010 Ramana Anuganti RemoSync Review 08 31 2010 Ramana Anuganti RemoSync Review 08 31 2010 Ramana Anuganti Contact details 08 31 2010 Ramana Anuganti Contact details 08 31 2010 Complete Flag Ramana Anuganti RemoSync update 08 31 2010 Ramana Anuganti J RemoSync update 08 31 2010 Microsoft Exchange on Behalf Synchronization with yo 08 31 2010 M Google Alerts Google Alert Mobile 08 31 2010 Reset Flag OK Cancel Microsoft Exchange on Behalf Synchronization with yo 08 31 2010 Google Alerts Google Alert Mobile 08 31 2010 Fig 18 Email Flags 15 9 14 2010 RemoSync
6. EVENT MECHAS iio 24 SO A NN 26 1O SVC INOW oiccetstasecuse nce o cds 29 IM Corporate DISCO ne did 29 12 Quick Messe iais 30 LS CAM ad 31 Sul PC COUN US a pias 22 Me SV ANI iria 33 Eos NACIO MZA CON ti een nm ones 33 13 3 1 SV ILC SOMO Ce A A oia 34 DA Emart SU SS gdl a a 35 S he a UI coer mere toner E N een neti 36 SiO Ouro OMC ito dd mmm ae nee neta nicer em en meen 36 14 Turn yO OY Ola imne diner dihn 37 LS Di odas liada ones Ann SR on ne denia rante ue 37 O RS a a a Ren 38 ly FREQUENTLY ASKED QUESTIONS FAO nie 39 ES TROUBEESHOOTIN scan 41 19 DEVELOPER WEBSITE oasis 42 21 DISCLAIMER amp COPYRIGHT INFORMATION o00occcccconononononoononoononononnooonononoonononoonnonnnms 43 RemoSync User Guide 4 0 1 PRODUCT DESCRIPTION RemoSync is a breakthrough application that empowers Enterprise class businesses to provide their employees with tools to manage their business activities directly from an inexpensive mobile phone With mobile access to Email Calendar Contacts and Tasks delivered in a very easy and simple way through RemoSync every employee can stay current with vital up to date information in real time In addition an advanced Search and Sync capability is included giving users a virtual window into their Exchange Outlook Email Contacts and Calendar Using RemoSync employees can be sure they will have access to all of their Microsoft Exchange data while on the go Using licensed Excha
7. Menu option when focus is on any headers e Compose Email To create a new email message e Server Folders To retrieve the folders from Server ai BAS 9 54 PM Remosync Inbox 239 304 1 100 Microsoft Exchange on Behz Synchronization with your An 09 48 Google Alerts Google Alert Mobile 09 41 Microsoft Exchange on Behz Synchronization with your An 05 41 Google Alerts Google Alert Mobile Google Alerts Google Alert Mobile A Compose Mail Server Folders Fig 6 Email List 9 14 2010 Remo sync User Guide 4 0 When focus on an email header shows the following options e Compose Email To create a i D A 9 55 PM D A 9 56 PM new email message RemoSync e Server Folders To retrieve the Rep folders from Server Google Alerts CU e Sub Folders Shows the Google Alert Mobile 09 41 subfolders from Inbox Microsoft Exchange on Beh Reply All e Refresh Initiates sync with pana ee f Synchronization with your An 05 41 server and downloads new emails E x e Sort change the display order by Google Alerts Forward choosing a different sort method as Google Alert Mobile per date subject or sender Google Alerts e More Shows additional options Delete available like reply reply all etc Google Alert Mobile Google Alerts Condale Alart Mahila Mark Un Read Selecting the More option will bring up the following options m
8. Starttime Endtime Frequency 7 PM 7 AM 1 Hr Update Choosing Custom on the Sync Days page will allow you to enable synchronization on select days by providing you with an option to select the days from a list 2340 D M 4 30 PM 34 D M 4 30 pm Choose days Every Day NO Monday Week Days Y Tuesday Custom Wednesday OK Cancel Thursday OK Cancel 34 9 14 2010 User Guide 4 0 13 4 RemoSync Email Settings Using email settings you can define the email related sync preferences like from how many days you would like to sync the emails to phone set a ringer for the new email alerts and define filters to alert you only when email is received from selected senders Preferences Allows you to filter and synchronize your mails from last 1 day 3 days 1 week 2 weeks or 1 month The default is set to 3 days Filters In case you like to enable alerts only when email is received from specific senders then select this option and add the list of approved senders You can also the senders from the corporate directory New Email Alerts This option allows setting the ringtone for the new email alert Application shows the list of available ringtone You can either vibrate and or ringtone The available ringtone may vary from device to device Selecting the silent option show the alert with no audible alert i D M 4 37 PM ny D AI 4 37 pm dij D A 4 50 pm RemoSync O Acco
9. and range of repetition No end date end after X occurrences or end by date Yearly Choose this option to create a task that occurs once on nth month of a year on a specific date You must choose recurrence patiern like Every Sept 2 or every first Thursday of Sept or Every Weekday or Regenerate new task every X years once the task marked complete and range of repetition No end date end after X occurrences or end By date Range of Patterns Typically the recurrence range defines the following three options These apply to all recurring event meetings No End date Set up an event with no end date End after x occurrences Set up an event that ends after a fixed number of occurrences End by Set up an event that will end on a particular date Regenerate Task This option prevents duplication of task When added a task with recurrence set daily once Server creates a new task on every day The Regenerate helps to prevent this duplication and a new task is created with the recurring pattern only after the current task is marked complete AM 11 32 AM a D A 11 32 AM F1 amp D A 11 34 Am New Task New Task 9 3 2010 SETE 9 3 2010 9 3 2010 ATA ET 9 3 2010 Normal CUGA Normal Monthly Once Yearly Discard Discard De 12 13 pm Select Tone Default ringtone Regenerate new task week s after each task is completec Range of Repetition Sete Fri 9 3 2010 OK Cancel 10 No End date 28 9 14 20
10. days You can define your own sync schedule by selecting Custom Schedule At a given time only direct push or scheduled sync is allowed That is only one schedule active Direct Push This will enable Direct Push for the selected collections By enabling direct push you will be able to receive real time notifications of new Contact Calendar Tasks or Email data on your phone as soon as they arrive on the Microsoft Exchange server To define a new schedule select Custom Schedule and then check the direct push option Choose the days and the timing Finally select Menu gt update to save the changes Before saving make sure the direct push and periodic sync schedule not overlaps Scheduled sync You can set up the application for a scheduled synchronization You may choose a frequency of 15 minutes 30 minutes 1 hour 2 hours or 4 hours as well as Daily or Weekly Choose the sync days enabling the sync on every day or week days only or only on specific days To save the changes select Menu gt Update The application will automatically check for updates at the defined day and time and synchronize them to the phone Aa fil E 12 42 PM 340 D AD 4 18 pm Aw EE 12 44 PM RemoSync Add Edit Custom Schedule Add Edit Custom Schedule Start time End time Active Schedule Direct Push Every day 7 AM 7 PM and Periodic Sync Every day 7 PM 7 AM 1 Hr Custom Schedule e Revert to Default Schedule O Every Day
11. on the reminder settings defined in a Task You can choose the reminder ringer type by editing a task 26 9 14 2010 RemaSync User Guide 4 0 ada ARO 4 12 pm D M 4 18 em J D M 4 18PM Mark Complete 09 02 2010 Remos 09 02 2010 ma Overdue Delete a ral Refresh a rd o A Mark Complete i New Refresh Sort sort Delete an D A 425 pm 2 E55 ab ES 4 24 pm Subject O on 09 02 2010 04 01 PM Start Date no tnadayv far nna g today or one Due Date Priority 9 1 Edit Delete New Tasks Create a new task using the New button available as part of MENU in the task list page The task added is directly saved to server instantly If there is no network available the task is stored on the phone as offline task and later moved to the server during the next synchronization A recurrent task also can be created from client and synced to the server Pressing the New button open up the create task window with options to Save Saves the new task to server Discard Discards the changes and returns to task list Subject Enter a subject for the meeting Start date By default the current day is displayed You may change it by clicking on the date which brings up the date control and then choosing the required Due date By default the current day is displayed You may change it by clicking on the date which brings up the date control and then choosing the required date Priority Choose priority for
12. select MENU gt gt New to add a new contact You can also select NEW from a contact floating touch menu To save a contact you must enter a name The typical field entries are Profile First Name Middle Name Last Name Job Title Office Location and Company Contact Numbers Business Phone Home Phone Mobile Phone Business Fax Email Email 2 Email 3 and IM Address Supports three address types Business Home and Other The options available on New contacts page are Save Saves the contact In case no name added throws an alert Discard Discards the changes and returns to contact list Before discarding the contact confirms from the user Al Jefferson ork 6501001211 Alfred Zachron ork 6501009232 Allen Williams ork 5102912121 Ramana G Anuganti Mobile 4085681890 e FS Refresh o y Comnanv Search OWA Contacts Add All To Phone Save Discard 20 9 14 2010 RemaSync User Guide 4 0 8 Calendar Selecting Calendar will take you to the Calendar function You will be first navigated to the current day view with all the Titles and the event times of the Calendar events for the day displayed You can use the left and right navigation keys to switch to the Next Previous day week month view Selecting MENU on day view shows the following options Event Search Allows you to search for a particular event by Title Week Will navigate you to the current Week view of your Calendar with
13. to drafts collapse the inbox The email saved in drafts is not synced to server and is local to device Delete Deletes the current mail from the Drafts folder Delete All Deletes all mails from the Drafts folder Send to send the saved email Choose a mail to open the mail in the edit mode The email opens in compose mode and for the detailed options refer compose mail section above A ap WAG soom Ai D M 4 10 pm Inbox 260 331 1 100 G Inbox 260 331 1 100 ma Drafts 2 Drafts 2 ranuganti remoba com ranuganti remoba com eee Ue RemoSync Update jason remosync om Hello There M jason remosync om Hello There M Outbox GS Outbox i Deleted Items Server Folders rs Archive ex TI i Send Delete Delete All Figure 14 Drafts 13 9 14 2010 User Guide 4 0 6 5 6 6 Outbox Remo sSync Stores the mails which failed during the Send operation To access outbox open RemoSync select Email collapse Inbox RemoSync not allows to edit the emails in Outbox The defined options are resend and delete To see the options touch and hold on one of the email in outbox or set focus on email header and then hit Menu Delete Deletes a particular mail from the Outbox Delete All Deletes all mails from the Outbox Resend Use this option to retry sending the mail Ai D M 1 25PM W Inbox 261 332 1 100 ES Drafts 3 Outbox 2 MM ranuganti remoba com Unsent email jas
14. 010 whereas for the Microsoft Exchange Server 2003 SP2 this feature is available only to the Microsoft Exchange Server administrator To protect your Mobile Phone from unauthorized use and access to sensitive Email Contact Calendar and Tasks information especially when the Phone is lost Microsoft Exchange provides a Remote Data Wipe feature that allows an Administrator user to setup a device for data wipe remotely from the Microsoft Exchange Server The Administrator user first identifies the device that must be setup for data wipe on the Administrator console of Microsoft Exchange Server Then the Administrator user chooses the particular device and issues a Remote Data Wipe directive As soon as the Administrator user issues the Remote Data Wipe directive the Microsoft Exchange Server will first remove that device from the partnership and then modify the Policy settings During the next synchronization request from the Phone the Microsoft Exchange Server will direct the device to update its Policy settings on account of a change since the last synchronization The device would then proceed to update the Policy settings during which it encounters a Remote Data wipe directive from the Microsoft Exchange Server The RemoSync application would then proceed to Wipe Off all the Contacts Calendar Tasks and Email information stored on the Phone Once the device information has been successfully wiped off the application will send an ackn
15. 10 RemoSync User Guide 4 0 10 Sync Now Sync Now helps to sync the selected collections manually at that instant Selecting Sync Now icon on RemoSync Home shows the Sync Now dialog with list of collections Choose the collections and then select OK to initiate the sync During the sync you can see the progress and what collection is currently application syncing Once sync is done takes back to the RemoSync Home D AD 12 22 PM F1 a DA GB 12 23 pm All RemoSync Home Os COR Contacts Calendar Tasks Corporate Directory Email S N _ Contacts J Quick Turn Sync Messages On Off Settings Calendar Tasks Help Figure 32 11 Corporate Directory The Corporate Directory option allows you to search for Contact entries from the Global Address List on your Microsoft Exchange Server Selecting this option will bring up a text entry screen where you can enter the contact first name or last name that you wish to search You must enter a minimum of 3 characters for a successful search to be initiated The matched contacts will be displayed in alphabetical order spanned across pages Clicking on a contact name will display the details for that contact D Ml 12 30 PM D A 12 30 pm DAS 12 31 PM RemoSync RemoSync Search Corporate Directory Search Result RemoSync Home Ont Remoba Sidekicktest CR Contacts Calendar Your search string mu
16. 24 9 14 2010 User Guide 4 0 RemaSync Notes Enter notes if any for the event meeting Invite attendees To invite attendees select the check box and add attendees Once checked shows the following options will be visible Required Optional Resources add attendees to required optional and resource list At least one attendee contacts is required for invite You can type attendees email addresses either manually or add from Contact Lookup On typing few characters application displays the matching names select the name and add to respective entries Search Corporate Directory Add attendees from searching company address book When focus set on Required Optional Resource fields selecting MENU shows this option Search OWA Contacts Add attendees by searching contacts available at OWA that is personal entries at Microsoft Exchange Outlook PIM When focus set on required Optional Resource fields selecting MENU shows this option Recurrence Choosing this option allows setting up a recurrent type of calendar event from your Phone You can then specify the recurrence type from the following available types Once Not a recurring Occur one time Daily Choosing this option allows you to set up an event that recurs every day You must then choose the recurrence repeat pattern Every 1 day or Every 2 days or Every Weekday and range of repetition No end date end after X occurrences or end By date Weekly Choos
17. 4 0 4 2 Device Security and Policy Settings 4 2 1 PIN settings Once your account has been configured you are ready to synchronize your Phone information with the Microsoft Exchange Server To ensure that there is no unauthorized access to sensitive data or unauthorized use of your Phone it is recommended that you setup a PIN password on your Phone By default RemoSync forces you to choose a security pin during account setup This pin can be changed any time To do this click on Settings option in the Main Menu of the application which will navigate you to the Settings page Expand Account and then select Security which will open up the PIN settings screen Enter a PIN alphanumeric recommended of your choice choose how frequently you like to have the application prompt for pin and click on Done The navigation screens are shown below my a A 9 32 PM Fy M 9 33 PM Remo me Remo me RemoSync Home Account Remo yn SECURITY Enter minimum 4 digit Numeric PIN fs f gt f Ea 31 Edit Account Contacts alenda a ta Reset Account Corporate Directory a Sy nc Status Enter PIN Prompt for PIN asx PIN every time Oras PIN every 1 hour Synchronization O ask PIN every 3 hours Turn Sync as PIN every 5 hours Email Settings O PIN once a day O Full Sync Figure 4 Security Settings The PIN entry mode length complexity number of incorrect PIN
18. 48 Where Conference Room Google Alerts Note The GMT offset above does not Google Alert Mobile 09 41 reflect daylight saving time adjustments Microsoft Exchange on Behz Synchronization with your An 05 41 Figure 12 Meeting Emails 6 3 Compose mail Clicking on this option will bring up the compose mail screen that allows you to compose a new mail and add recipient addresses to it before sending it Select Menu shows additional options as options as shown in Figure below D AI 11 38 PM ag D A 11 39 pm D MI 11 40 PM LTS RemoSync Compose Mail Compose Mail Compose Mail foo subject O ss Je subject Add Quick Message Search Corporate Directory Add Bcc iw Search OWA Contacts Send Save as draft Discard Attachments Figure 13 Compose Email 12 9 14 2010 User Guide 4 0 Remo sSync When typing addresses to TO CC or BCC fields RemoSync shows the matching contact names allowing to add them as recipients Here are the options defined on compose email Send Attempts to send the email For sending email at least one address must be added to TO field Save to Drafts Saves the message to drafts folder Discard Cancels composing message and returns to the previous screen In case user already added text to the message then asks for confirmation before deleting the message Add Cc Displays the Cc field that was not displayed in the original view Allows you to add recipien
19. All To Phone to add contacts to device address book All the contacts that are in application database are added to device address book Adding multiple times results in duplication 18 ork 6501001211 Alfred Zachron ork 6501009232 Allen Williams ork 5102912121 Ramana G Anuganti Mobile 4085681890 D Fod Refresh New Q Lu Search OWA Contacts Add All To Phone 9 14 2010 User Guide 4 0 Fels A touch and hold on a contact shows the following options Call Selecting this option initiates a voice call on the default phone number usually the mobile number Send SMS Selecting this option will open up the text input screen from where you can send an SMS Application copies the mobile number to TO field Edit Allows you to edit contact information and save it Delete Allows you to delete the contact Add to Phone This option adds the selected contact to the native address book View Selecting shows the details of the contact Note All contacts changes like adding new contacts edit and save delete are first updated to application contact data base These changes will be synced to Server on next sync Search OWA Contacts Remo sSync A amp D M 10 11 PM Allen Williams Send SMS View Edit Delete Add Tn Dhana Figure 22 This option allows you to search for contacts from your Microsoft Exchange account The search brings results from all folders at server Th
20. RemoaSync For Android Phones Version 1 0 REVISION HISTORY Document Revision Date Created by Summary of Reviewed Section Page Changed Version Change By 1 0 Aug 31 2010 Ramana Initial Draft Created the document taking Anuganti Remosync user guide as reference TABLE OF CONTENTS la PRODUCTDESCRIPMONES een ce oct l Za WISIN G REMOS ME a 2 a HANDSETREOQUIREMENDS nn nd ne a ee ne 3 Sule Handset Memory Regule me NMS an 3 5 2 BREW and ARM Versions supported sanser oere ides teats 3 39s Fandset keys Use dni cin 3 A APPLICATION SETUP dc 4 4 1 Setting up RemoSync on your mobile Phone ooooccccnnncconnnnnnonnnnnnnnnnonnnnocnnnnnnnnnnnnanannnnnos 4 4 LLE Downloading A ppiCa to th idea 4 Ales IACCESSIMO ADDHCALONLS da 4 4 1 3 Configuring a Microsoft Exchange account ss 4 4 2 Device Security ang Policy SONGS ies 6 Wt A ASS ie ne oer a me nee er ree 6 Be REMO Dala NID ie dar ee der 7 D TOME PAGES e a o 8 AR MAM aches a ae a a nea a pe nets on die 8 a Aa ICING lt i coicde ce eh ad 11 02 M tins EMS nd masi drain 12 6 52 COMPOSC MAILS a a a ot 12 o a a le E 13 00 COUT OX sm haie a nid andre ie tell dr lt 14 00 DEl CA 14 OP O RO 15 OSs RN cea 15 OS CRE a CREO OA PO nn den be ee 6 ee bee NO ee it 16 6 107 Server Fold ae eo ees 17 Ts COn EEE 18 TL See TOWA dodo 19 Eze NON CONIC AA E Cd re ree Re en eee 20 Bi Calendar das 21 O M stetateaiceaes 22 A OO 23 O e O A EE E RO OS 23 0d NEW
21. Synchronization gt gt Sync Schedule Here you can define a custom schedule How do start Synchronizing To start Synchronizing open RemoSync on your phone Select Sync Now option Choose the folders that you would like to synchronize Email Contacts or Calendar and select OK to start the synchronization process What details are required before attempt to use RemoSync to synchronize with my Microsoft Exchange server You will require the following information for configuring RemoSync to synchronize with your Microsoft Exchange server Server Type The Microsoft Exchange Server type that you wish to connect to RemoSync supports Microsoft Exchange Server 2003 SP2 2007 and 2010 Server The Microsoft Exchange Server address for e g exchange yourcompany com SSL Check the box if your server is SSL enabled User ID Username as on your Microsoft Exchange Server account Password Password as on your Microsoft Exchange Server account Domain Domain for your Microsoft Exchange Server Email Id Email address of your Microsoft Exchange account Note If you are not sure of the server information or continue to face problems consult your IT Department for the required information 10 What does Direct Push mean When should I use it Direct Push is a feature of RemoSync that allows all new information Email Contacts Calendar from your Microsoft Exchange Server to be pushed directly to
22. at was performed from the Phone The information includes the Status of the Last synchronization time and date information of last synchronization for each collection item Email Contact Calendar and Tasks What is Task A task is a personal or work related errand that you would want to track through completion For example you would want to send weekly updates to your Manager on Fridays You can then mark this as a task and then track it through its completion 40 9 14 2010 User Guide 4 0 RemoSync 18 TROUBLESHOOTING 10 Whenever sync my calendar items don t see the correct time on the calendar events Resolution lf you see that your appointments on your Phone are not at the time mentioned on your Microsoft Exchange Server Calendar then you need to make sure that the time zone you specified is correct This occurs because all appointments on the RemoSync are stored based on the offset from GMT RemoSync follows the device time zone settings The contacts with RemoSync not show all contacts have on Server Why Resolution RemoSync syncs only 2000 contacts from primary contacts folder on server In case you have more than 2000 contacts or contacts or organized to different folders then select Search OWA Contacts to access them have mails in my email account on the Microsoft Exchange Server but don t see any mails in my Inbox on the Phone after synchronization Resolution You will have to che
23. aving precious airtime During the scheduled time the application will launch itself automatically and start the synchronization If no changes are detected RemoSync will sleep until the next schedule is triggered On the application menu find and launch RemoSync The Main Menu screen of the application will display the new information against the Emails that were synchronized From here you can initiate a new Synchronization or access other options from the menu 2 9 14 2010 User Guide 4 0 RemaSync 3 HANDSET REQUIREMENTS 3 1 3 2 3 3 3 3 1 3 3 2 3 3 3 Handset Memory Requirements Free shared memory also called application memory at least 2MB Heap memory at least 500 KB Android versions supported Android SDK 1 5 1 6 2 1 and 2 2 Handset keys used This manual makes references to function keys such as the Back and MENU key While mobile phone manufacturers have attempted to standardize on key definition and location there remains some variation between handsets RemoSync uses the following keys to perform the functions MENU Key Menu The Device MENU keys defines the options on every screen On selecting Menu application shows the list of menu options available on a particular screen or as per the selected component HOME Key LEY Home Selecting device HOME key sends the application to the background and takes back to the home screen On reopening application brings the last susp
24. ccount 4 1 3 Configuring a Microsoft Exchange account You can create an account associated with your Microsoft Exchange server by entering the following information Server Address Enter the Microsoft Exchange Server address for e g exchange yourcompany com SSL Check the box if your server is SSL enabled User Name Enter your Username as on your Microsoft Exchange Server account Password Enter your password as on your Microsoft Exchange Server account Domain Enter the domain for your Microsoft Exchange Server Email Address Enter the email address of your Microsoft Exchange account Use the Advanced options to set the following fields What to Sync Choose the collections Email Contacts Calendar and Tasks that you wish to synchronize by using the checkbox against the collection Auto Sync In the absence of any user defined schedule the default is set to the following values o Direct Push is active from 7 00 a m to 7 00 p m on all days and synchronizes Email Contacts Calendar and Tasks o Scheduled Sync is active from 7 p m to 7 a m the next day one per every 30 minutes and synchronizes Email Contacts Calendar and Tasks o User can edit the default schedule which is created by the app o Note Advanced options is accessible only after entering all account information Show mails from Choose from one of the available options Last 1 Day Last 3 Days Last 1 Week Last 2 Weeks
25. ch for contacts from the Corporate Directory List and then store that contact information on to your phone You must specify a minimum of 3 characters for your search to be initiated on the Corporate Directory List What is conflict resolution and how do use it Conflict resolution is a feature that allows you to choose which data must take precedence Since synchronization will update data on the Phone and the Server sometimes it is possible that the same information Contacts or Calendar has been updated on both the Phone and the Server You must specify what data you want kept by choosing the conflict resolution options Keep Server changes or Keep Client changes Choosing the former will ensure that changes on server will be kept these will be downloaded to the Phone Choosing Keep Client changes will ensure that changes on the Client will be kept and changes from client will be written to the server What is Full Sync and when do I use it Full sync is a full synchronization process wherein all the contact calendar and email information is erased from the Phone first and then the contacts calendar and email information from your Microsoft Exchange Server is downloaded to your Phone Generally the synchronization process only brings in the updates and keeps the server and the phone current But sometimes you may face some problems during synchronization which may be due to faulty network or bad responses from you
26. ck the Email filter option and change it appropriately If this does not resolve the problem then you can try to do a Manual Sync using the Syne Now option get Outbox Draft Full message when trying to save a mail Resolution Delete some mails from the Drafts folder or the Outbox folder before proceeding The Direct Push feature is turned OFF even after have turned the feature ON Resolution This could be caused due to persistent Network problem RemoSync will attempt to connect to the server up to 3 times in case of failure in communicating with the server If even after 3 times the network problem persists then the application automatically turns OFF the Direct Push to prevent multiple attempts at connecting You may have to turn it ON again at a later time I receive an Error_500 error message when I synchronize my mobile device with Microsoft Exchange Server 2003 Resolution You will see this error if your Microsoft Exchange Server 2003 does not have the Service Pack 2 SP2 installed on it To resolve this issue install Microsoft Exchange Server 2003 Service Pack 2 SP2 on the server Contact your IT Department for a resolution I am facing persistent synchronization problems Resolution If you face persistent synchronization problems then use the Full Sync option which will reset the application and start a fresh synchronization If you continue to face problems then deleting the partnersh
27. d easily For viewing attachments like Adobe PDF Microsoft Word Microsoft Excel etc the device must have the viewer support i DA 11 24PM RemoSync EAS 11 25 pm Inbox Attachments From Ramana Anuganti 1 Droid Backup 131 jpg 27927 Bytes lt ranuganti remoba com gt 2 Change request process1 jpg 41568 Bytes 3 Activesync Mobile Policies1 docx xisx 20329 Bytes Subject jj RemoSync update Show Details Review the attached files and let me know your comments Thanks amp Regards Damana Anuaanti ti Damaha Inc LANO A A be Reply Reply All Forward La gt m Delete Flag Figure 11 Email attachments 11 9 14 2010 RemaSync User Guide 4 0 6 2 Meeting Emails The following options will be visible only if the incoming mail is of type Meeting Invite Accept Use this option to accept a Meeting Request Tentative Use this option if your attendance is tentative or not sure Decline Use this option to decline the meeting invitation au BAB 11 35 PM al AME 11 34 PM Remosync l RemoSync Inbox Inbox 236 306 1 100 From Ramana Anuganti a Ramana Anuganti lt ranuganti remouacom gt Subject RemoSync Review Ramana Anuganti Contact detalls Ramana Anuganti I RemoSync update 10 53 When Wednesday September 01 2010 2 00 PM 2 30 PM GMT 08 00 Pacific Microsoft Exchange on Behe Time US amp Canada Synchronization with your An 09
28. domain is changed application forces a sync of all data after validating the newly entered account info Security help you to change the current security pin or change how frequently security pin be asked Reset Account helps to delete the currently configured account Selecting this option completely removes all the account info and also the synced data User has to freshly configure the account 32 RemoaSync A 3 32 PM SECURITY Enter minimum 4 digit Numeric PIN Enter PIN Prompt for PIN PIN every time O as PIN every 1 hour as PIN every 3 hours as PIN every 5 hours Qas PIN once a day A k ER 3 32PM A Reset Account Selecting OK will erase the existing account information and associated Email Contacts Calendar and Tasks information Do you wish to proceed 9 14 2010 User Guide 4 0 13 2 Sync Status Displays information on the Date Time and the Status of the last synchronization carried out from the Phone The status also shows the error messages detailing on why synced failed in last attempt 13 3 Synchronization RemoSync D A 4 11 PM Sync Status Email 09 09 2010 16 11 40 Contacts 09 09 2010 16 09 06 Calendar 09 09 2010 16 10 57 Tasks 09 09 2010 16 11 31 Selecting Synchronization from settings provide what to sync conflict resolution and Sync Schedule option These three options impacts the way the data be synced defining w
29. e this option to create an event that occurs once every nth week You will then be required to choose the day of the week that the event must recur and range of repetition No end date end after X occurrences or end By date Monthly Choose this option to create an event that occurs once every month on a specific date You must choose recurrence pattern like on every day 2 of every 1 month or The 1 Sunday of Every 1 Month and range of repetition No end date end after X occurrences or end By date Yearly Choose this option to create an event that occurs once on nth month of a year on a specific date You must choose recurrence pattern like Every Sept 2 or Every first Thursday of Sept and range of repetition No end date end after X occurrences or end By date Range of Patterns Typically the recurrences range defines the following three options These apply to all recurring event meetings No End date Set up an event with no end date End after x occurrences Set up an event that ends after a fixed number of occurrences End by Set up an event that will end on a particular date 25 9 14 2010 RemoSync User Guide 4 0 9 Tasks RemoSync syncs to do list Tasks from Microsoft Exchange Server The tasks are stored in a separate database part of the application To see the task list you must open RemoSync and then select Tasks icon from Main Menu Once Tasks selected application shows the expanded lis
30. emoSync Home Contacts Tasks Sync Now o Quick Turn Sync Messages On Off Help You can also edit or delete the messages Touch on a ai message and hold to see the options to edit and delete Edit Allows you to edit a quick message from the available templates Delete Allows you to delete a quick message from the available templates Of Calendar wi Corporate Directory e Settings D AD 12 46 PM Quick Messages New Quick Message 1 will be on leave from Your quick reply to the email I will respond to your email shortly Thank you I will get back to you How are you We can discuss this issue later When should I call you Happy Birthday D AD 12 45 PM Edit Delete 30 9 14 2010 Remo sSync User Guide 4 0 13 Settings The Settings menu options allows you to make changes to the account settings what to sync and when to sync To access the settings select Settings icon from RemoSync Menu Selecting the Settings displays the following options Ki E 3 20 PM Account Account related settings to edit the nes account change security settings or reset the account A Account Sync Status Displays the last successful sync date and time The sync status the records the error message in case of sync failures A Sync Status Synchronization provide options to change select what collections email contacts calendar and or tasks to be synced defi
31. emoSync connects to server and downloads the current out of office settings including the current status if active then date and timings and defined auto reply text To enable out of office select activate option and then choose the duration the out of office be enabled and add the auto reply message by selecting settings Finally choose Done option This sends the request to server and enables the out of office D A 5 03 PM Out Of Office Out Of Office Settings ar DEE A Sender from inside organization Activate 9 9 2010 04 00 PM Reply Message Internal End date amp time I will be out of office until sept 30th I will get back to you once None Re Fi back to office For any urgent issues contact support remoba Custom com Set Duration External known senders m External unknown senders M Danlv Maccacga fEvternal Cancel Set Cancel 36 9 14 2010 User Guide 4 0 14 Turn Sync On Off RemoSync This option helps to turn the sync on off from RemoSync Menu itself You may choose to turn off direct push Schedule sync or reminders When turned on application follows the last active sync schedules Quick Messages 15 Help D A 12 55 pm DA 12 56 pm Si Contacts Sync Now Turn Sync On Off Turn Sync On Off RemoSync Home f 0 Direct Push Calendar Periodic Sync El Alerts and Reminders Corporate Directory e Settings The Help section provides you
32. ended screen to foreground In case HOME key is selected during active data call then the data call runs and completes in background Reopening shows a different screen that following the data connection Up Down Left Right Keys Arrow keys These keys available only on Android QWERTY keypad devices like Motorola Droid Google Phone LG ally etc are used to move the cursor or to scroll through options menu items 3 3 4 DEL Key Y Delete Del key is usually a hard key on QWERTY keypad devices Used for deletion in text entry mode Del key initiates delete action on selected item 3 3 9 3 3 6 Back Key Back key is the device hard key on Android devices This is used to navigate to the previous screen OK Key On QWERTY keypad devices the OK usually the middle key with navigation arrows acts as a selection key 3 9 14 2010 RemaSync User Guide 4 0 4 APPLICATION SETUP 4 1 Setting up RemoSync on your mobile phone 4 1 1 Downloading Application 1 Launch the Market application on the phone Select Search Icon button in the screen 2 Enter RemoSync in the text box and select the Search icon again 3 Select RemoSync from the result Select Buy Install to install on to the device 4 1 2 Accessing Application 1 Inthe application menu find and launch RemoSync At the Welcome screen press Done to continue 2 Next follow the instructions below to configure your Microsoft Exchange a
33. entry attempts allowed and Device idle timeout can be controlled by the Microsoft Exchange Server Administrator Based on the Device Policy settings from the Server at the time of synchronization with the Microsoft Exchange Server the application will update the Policy settings from the server If the Policy settings require an Aloha numeric PIN entry and requires a minimum length then the same would be prompted to the User who must change the PIN settings in accordance with the Device Policy settings on the Server During subsequent synchronizations the Policy settings are always updated from the server and then imposed on the client User must enter the PIN in the specified format in accordance with the Device Policy settings for access to the application If the PIN is incorrectly entered for the specified number of times as specified by the server then the application will initiate a local data wipe and proceeds to wipe off all Contact Calendar Tasks and Email information from the Phone In case the application is left unused or idle for a prolonged period of time then the application will automatically close and exit after the specified timeout period specified by the server Note Consult your IT department for complete information on the Policy settings on your Microsoft Exchange Server 6 9 14 2010 RemaSync User Guide 4 0 4 2 2 Remote Data Wipe Device management is available to users of Microsoft Exchange Server 2007 and 2
34. enu Flag Server Folders Subfolders e Reply to send reply to the email T e Reply all to send replies to all Refresh recipients of the mail e Forward to forward e Mark Un read to mark mail as Unread e Delete Deletes the header from list and moves to Deleted Items folder The next refresh deletes from server e Flag set a flag on selected email e Copy to Archive Copies the email to archived folder for a quick reference Copy to Archive Fig 7 Inbox Headers 9 9 14 2010 User Guide 4 0 Remo sSync When focus is on folder name Inbox Selecting Menu shows the following options e Compose Email To create a new email message e Server Folders To retrieve the folders from Server e Sub Folders Shows subfolders from Inbox e Refresh Initiates sync with the server and downloads new emails e Search Search emails on subject e More Shows additional options available like Next Goto Page etc Selecting the More option will bring up the following options menu e Sort change the display order by choosing a different sort method as per date subject or sender e Next In case more than 100 headers available then shows Next option Selecting next displays the next 100 emails e Previous Previous option shows up when user views the page 2 and more Selecting Previous shows the previous 100 headers e Go to Page
35. events marked by days Month Will navigate you to the current Month view of your Calendar Refresh Will refresh the Calendar view on your phone and downloads new event data in the process New To add a new event meeting More Displays additional options Select Date and Show Today Select Date To navigate to a specific day in calendar Show Today Takes to the current day AE ad RemoSync Thursday Sep 2 2010 An D A 12 01 AM D A 12 00 am New Refresh Week D Month Event Search More Show Today The tool tip floating options on an event meeting on a day view defines the following options Ki 5 52 PM E E 6 00 pm A a New To add a new event meeting View To see the details of the event meeting Edit To edit the selected event meeting New New Delete To delete the selected event Cancel Meeting To Cancel the View View meeting Decline Meeting To decline the meeting invitation The decline shows only when the meeting is created from Delete invitation Edit Edit Cancel Meeting Note Any changes to the calendar events meetings are synced to server instantly 21 9 14 2010 RemaSync User Guide 4 0 a DA 11 32 AM Selecting the calendar event will open up the details status Re for that event that includes the Title of the event the Location Conference Room Schedule of the event Duration of the event and S
36. hat to sync when to sync and what rules to be follows during sync What to Sync Allows you to choose the Sync collections Email Contacts Calendar and Tasks to be synchronized each time Checking the required collection will select or deselect the collection Choose the Sync option to save your settings and start synchronization Conflict Resolution Allows you to select from the following Conflict resolution settings Keep Client changes Choosing this option will ensure that during subsequent synchronizations all the server changes Contacts Calendar and Email will take precedence Keep Server changes Choosing this option will ensure that all server changes Contacts Calendar and Email will take precedence during subsequent synchronizations AS 12 47 PM A amp O Account All Sync Status Email Synchronization What to Sync Contacts Conflict Resolution Sync Schedule Calendar Email Settings Tasks He 3 50PM What to Sync ay ED 3 51 Pm Conflict Resolution Keep Client Changes 9 Keep Server Changes y OK Cancel m Full Sync 33 9 14 2010 RemaSync User Guide 4 0 13 3 1 Sync Schedule Sync schedule helps you define when and how the sync is performed automatically RemoSync application defines a default sync schedule with direct push running from 7 AM 7PM on all days and periodic sync once per an hour from 7 PM 7AM on all
37. he partnership or as decided by the Device Policy settings administered on the server Based on what items you marked to synchronize the application will establish a partnership with your Microsoft Exchange Server and begin downloading your Email Contacts Calendar and Tasks data to your phone The first synchronization will bring in all data up to a limit as supported by the phone from your Microsoft Exchange server to your Mobile phone which may take slightly longer the first time based on the amount of information that you have Once the initial synchronization is completed successfully the data on your Microsoft Exchange Server account and your mobile phone will be in sync with each other All subsequent synchronizations will only bring in the latest changes that may have occurred to your Email Contacts Calendar or Tasks data Remosync provides a Direct Push technology that allows any new change to your Microsoft Exchange Server to be Pushed to the phone in real time You do not need to re login to your account to check for updates Instead RemoSync will download all of the latest information to your phone and also provide you with information about any Calendar events Emails or Tasks on your phone In case you don t want to have Direct Push enabled then you may use the Scheduled Push option instead Scheduled Push will sync based on a set time interval and check for new information to retrieve s
38. ip in ActiveSync on your desktop and creating a new partnership resolves some problems receive an Error_1295 error message whenever try to synchronize my mobile phone with Microsoft Exchange Server Resolution You will see this error if the Microsoft Exchange Server you are connecting to requires SSL Turn on the SSL settings to resolve this receive an Error_400 Bad Request error message whenever try to synchronize my mobile phone with Microsoft Exchange Server Resolution You will see this error if the Microsoft Exchange Server you are connecting to is unable to resolve the Server Type or the Server address that you have provided in the Account settings Verify your account details and enter the correct details by contacting your IT department If the problem continues contact support remoba com with details to resolve the issue receive a Login Fail error message whenever try to synchronize my mobile phone with Microsoft Exchange Server Resolution You will see this error if the account credentials username and password that you are using is wrong Verify your account details and enter the correct details by contacting your IT department 41 9 14 2010 Remo sync User Guide 4 0 19 DEVELOPER WEBSITE You can access more information about the Product its architecture and other associated information by opening your browser and accessing the link http www remoba com remosync_android ht
39. is option helps to find a contact if no entry found in application contact list This option is available for Microsoft Exchange 2007 and 2010 server only Selecting this option will bring up a text entry screen where you can enter the contact first name or last name or based on any string that you wish to search You must enter a minimum of 3 characters for a successful search to be initiated On search results select a contact to view the details message or send an email from the details You should be able to initiate a voice call send text To access the search feature Open RemoSync select Contacts and select Menu gt Search OWA Contacts Note that the search is for user contacts not the company address book A i AME 10 577M AD RemoSync Rar ork 6501001211 characters Alfred Zachron ork 6501009232 Allen Williams ork 5102912121 Ramana G Anuganti Mobile 4085681890 re a Refresh rA D AD 10 45 PM Ad Search OWA contacts Your search string must contain at least 3 D A 10 47 PM Tharaka Ramu Naidu Call Mobile 4085687024 Call Work Email1 tharakar remoba com Email2 ut remoba Com Add All To Phone 9 14 2010 RemoSync User Guide 4 0 7 2 New Contact New option allows adding a contact to the list First the contact is saved to the local RemoSync contact database On next contact sync refresh these changes are synced with server Open the contact list and then
40. ml You may also from a browser visit http www remoba com and then navigate to the Products drop down menu and then click on RemoSync for Android to be navigated to the RemoSync product page where you will find all associated information about the product 42 9 14 2010 User Guide 4 0 21 RemoSync DISCLAIMER amp COPYRIGHT INFORMATION Warning and Disclaimer Every effort has been made to make this document as complete and accurate as possible but no warranty is implied The information provided is on an as is basis We assume neither liability nor responsibility to any person or entity with respect to any loss or damage arising from the use of this product or the information contained in this document Trademarks Microsoft Exchange is either a registered trademark or trademarks of Microsoft Corporation in the United States and or other countries 43 9 14 2010
41. navigation keys or touch scrolling Selecting a cell takes to the day view of that cell Selecting a cell day takes to the day view of the selected day Selecting MENU on month view shows the following options Event Search Allows you to search for a QA a Ml 12 02 am particular event by Title Sep 2010 Day Will navigate you to the currently Sun Mon Tue Wed Thu Fri Sat selected day view Week Will navigate you to the current Week view of your Calendar New To add a new event meeting Select Date To navigate to a specific day in calendar 29 30 31 8 3 Event Search Ani D A 2 54PM Sep 2010 Sun Mon Tue Wed Thu Fri Sat 4 New Day A Week Select Date Event Search The event search feature helps to search on event meeting subject The search is performed on application calendar data base The search results display the events that have subject beginning matching with the entered search string To initiate a search open the calendar select MENU gt Event Search Enter Search string and then select Search button The results are displayed in a list view Select the event meeting to view the details r BA 2 59 PM Ani DE 2 58PM RemoSync RemoSync Search Result RemoSync status Review Search Event 23 9 14 2010 RemaSync User Guide 4 0 8 4 New Event Meeting The MENU options New at Day view screen allows you to add a new calendar event meeting fr
42. ne a sync schedule either Synchronization direct push or periodic sync or set conflict resolution for contacts sync Email settings provides options to set the email Email Settings preferences like from how many days emails be synced select new email alerts and apply the filter to show the alerts only when email is received from Full Sync specific senders Full Sync Allows user to run the sync freshly by deleting the current data on phone Out Of Office Enable or disable the out of office alerts from the device on go Out Of Office The expanded tree of Settings are Settings Account Edit Account Security Reset Account Sync Status Synchronization What to Sync Conflict Resolution Sync Schedule Email settings Preferences New Email Alerts Filters Full Sync Out of Office 31 9 14 2010 User Guide 4 0 13 1 Account Settings A Al 12 46 PM A amp 3 31 PM Account Setup ETES webmail exchangeceni Requires SSL User Name sidekick remoba us Account Edit Account Security Reset Account Sync Status Synchronization TERETERE sidekick remoba us Email Settings Full Sync Expanding Account enables user to edit the account or change the security pin or reset the account Edit Account By selecting edit account user can change the previously configured account information or can add the signature to append to the sent email When account username server name or
43. nge ActiveSync technology from Microsoft RemoSync provides mobile phones with a direct connection to a Microsoft Exchange Server 2003 SP2 2007 and 2010 This direct connection eliminates the need for any additional proxy server or NOC Network Operations Center and preserves the integrity of the Enterprise firewall Security of the phone s contents is assured by the Remote Data Wipe feature This feature can be initiated on the Server either by an Enterprise Administrator or User to erase all contents on the Phone All data transmissions are SSL encrypted T aM 9 24 PM US RemoSync Home a Contacts gt f 4 Y KJ Tasks Corporate as ted Directory e AS Quick Turn Sync Messages On Off Settings Help Fig 1 RemoSync Home 1 9 14 2010 RemaSync User Guide 4 0 2 USING RemoSync Once RemoSync is installed and configured you will be asked to configure your Microsoft Exchange account After the configuration phase is complete RemoSync will prompt you to choose the folders that you wish to synchronize email contacts calendar tasks Every phone containing the RemoSync application that wants to synchronize information with the Microsoft Exchange server must establish a partnership with the Microsoft Exchange server After an initial device identification and handshake the device is allowed to synchronize with the server This partnership is active until the Administrator removes the device from t
44. nization with your Android failed for 1 items Microsoft Exchange was unable to send the following items to your mobile device These items have not been A Restore 9 14 2010 RemoSync User Guide 4 0 6 7 Archive Archive folders stores emails for a quick reference From Inbox emails can be saved to Archives for quick reference To access Archive folder open RemoSync and select Email from Main Menu Collapse Inbox Scroll down to see the Archive folder To save an email to Archive From Inbox headers select Menu gt gt Copy to Archive Some of the options available on archived mails are Delete Deletes the current mail from the Drafts folder Delete All Deletes all mails from the Drafts folder Reply to send reply to the email Reply all to send replies to all recipients of the mail Forward to forward EA D M 6 00 PM A D M 4 48 PM A D M 4 50 PM Archive US Inbox 259 331 1 100 From Ramana Anuganti lt ranuganti remoba com gt Show Details Keply All rs Drafts Subject Contact details Forward rs Outbox 2 Delete we Deleted Items 2 Hello Mark Un Read Find my contacts information Give me a call or send me an email Lila ta toll to unu mara an tha nrainct rs Archive 2 Flag Ramana Anuganti R Contact details 08 31 2010 Reply Reply All LI Ha gt Google Alerts we 3 m Google Alert Mobile 08 31 2010 Forward
45. om your phone Selecting NEW will present you with a screen where all the details for the event meeting have to be entered The following details would be required to add a new event D A 12 36 Pm 34 D M 12 09 pm Recurrence Date Sep 02 2010 set Cancel Reminder elem 9 4 2010 E 12 00 PM End time 9 4 2010 M 12 30 PM All day event M ANN Once Search OWA Contacts D AI 12 37 PM E D AI 12 37 PM Ea ap D A 12 37 PM Recurrence Monthly Appointment Time see 01 00 PM Maca 01 30 PM Repeat Pattern 10 Day of every month s O first Thursday RES Daily Weekly Range of Repetition Seles Thu 9 2 2010 Monthly Cancel Yearly Save Saves the event meeting to server In case of networks saves offline on phone Offline events are shown in green color Discard Discards the event meeting changes and returns to day view Subject Enter a subject for the meeting Location Enter the location for the event meeting Start Time Select the Start Date and time for the event meeting Select the field to make changes to the date and time End Time Select End date and time for the event meeting Select the field to make changes to the date and time All Day Event Select the check box to create an all day event Reminder Allows you to set a reminder ahead of the event occurrence Select the reminder duration from the available list
46. on remosyn com Thank you fra Deleted Items ma Archive Deleted Items A i BMS 4 26 pm W Inbox 261 332 1 100 Cr Drafts 3 Outbox 2 M ranuganti remoba com Unsent email jason remosyn com Thank you A ba Server Folders 9 T T Resend Delete Delete All Figure 15 Outbox A i D M 4 29 pm Resend Delete Contains the message deleted from the phone During the next Synchronization mails present here will be moved to the Deleted items folder on the server from the phone and deleted from inbox User can restore the deleted items back to the folder the email is deleted from Restore Restore a particular deleted mail back to inbox Restore All Restore all emails deleted back to inbox Aa D A 4 37 pm WS Inbox 260 331 1 100 Gr Drafts 5 Outbox 2 N3 Deleted Items 2 mm Microsoft Exchange on Behalf Synchronization with yo 09 01 2010 Microsoft Exchange Undeliverable Hello T 09 01 2010 rs Archive Ai ANO 4 38PM WS Inbox 260 331 1 100 rs Drafts rs Outbox 2 ma Deleted Items 2 M4 Microsoft Exchange on Behalf Synchronization with vo 09 01 2010 Restore Restore All Figure 16 Deleted Items 14 ay D M 4 38 PM Deleted Items From Microsoft Exchange on Behalf of Sidekicktest Remoba lt sidekick remoba us gt Subject Synchronization with your Android failed for 1 items Show Details Synchro
47. owledgement to the Microsoft Exchange Server after which the device will simply terminate the connection with the server The subsequent synchronizations from a device that has been wiped of all information will continue to fail The Microsoft Exchange Server will update the device administration settings with a successful data wipe for the particular device 7 9 14 2010 User Guide 4 0 5 HOME PAGE Grid view for Microsoft Exchange account The Grid view consists of the following options 1 Email 2 Contacts 3 Calendar 4 Tasks 5 Sync Now 6 Corporate Directory or the Global Address List 7 Quick Messages 8 Sync Turn On Off 9 Settings 10 Help RemoSync D AI 9 24 PM RemoSync Home a Contacts Calendar gt Corporate Directory S Turn Sync On Off Sync Now Settings Figure 5 Home Page 6 Email Clicking on the Email icon on the grid view allows you to navigate to your Inbox view of your account on your handset RemoSync will synchronize latest emails from your Microsoft Exchange mail account as per the email sync preferences Clicking on Email will take you to your email Inbox page that displays the headers of the emails from your Inbox Shows the expandable folder list The other folders displayed Drafts Outbox Deleted Items and Archive are local folders on phone To access Server Folders select Menu gt gt Server Folders The default
48. r Microsoft Exchange Server In such cases you may not be able to proceed with the regular synchronizations in which case you have to initialize the Full Sync What does the What to Sync option do What to Sync option allows you to choose the collections that must be synchronized between the Phone and the server These elements Email Contacts Calendar and Tasks are called the Sync Collections You have to specify what collections have to be synchronized by checking the appropriate box Only the selected collections will be synchronized with the Microsoft Exchange Server during subsequent synchronizations How do disable the Direct Push option To disable the Direct Push option first launch RemoSync and on the Grid view navigate to the Turn Sync On Off option Turn off the direct push to disable What is Out of Office and how do use it Out of Office setting allows you to send automatic responses to sender emails with a custom message to indicate that you are away from office for a specific duration You must specify the date and time between which the Out of Office messages must be sent as replies to incoming mails You can customize two types of response messages for 1 Internal e senders from within the organization and 2 External are the senders who are not a part of your organization What is Sync Status The Sync Status option allows you to view the status of your last synchronization th
49. st contain at least 3 characters Remo Test EA sync Now M RIROIRES Remo TestAccount y Directory q Quick Turn Sync Messages On Off Settings y 4 29 9 14 2010 User Guide 4 0 Call Selecting this option will initiate the voice call to the selected phone number Send SMS Selecting this option will open up the text input screen from where you can send an SMS to the desired number The selected phone numbers are added to TO field Add to Phone Use this option to add the Searched contact information to your address book Email Takes to the compose screen with selected email added to To field a D M 12 31 PM RemoSync Remoba Sidekicktest Call Send SMS BBB Home 4086157473 mM Mobile 4085681890 BBB Work 4082448304 Send Email Remo sSync af a A 12 33 pm BB Home 4086157473 E Mobile 4085681890 BBB Work 4082448304 Send Email BB sicexicxoremoba us 12 Quick Messages Organization a sidekick remoba us Company Remoba Inc Job Title Project Director Office Location Santa Clara ETS Figure 33 Quick Messages Up to 50 custom messages can be configured for Quick and Easy Replies This will help you to quickly add messages from a predefined list without having to type in the message Quick Messages can be accessed by selecting Quick Messages icon to see the list of currently defined messages Select MENU gt gt NEW to add a new message R
50. t addresses to the Cc field Add Bcc Displays the Bcc field that was not displayed in the original view Allows you to add recipient addresses to the Cc field Add Quick Message Add a predefined short message to subject or body from the available list of messages Attachments Add attachments to the email The attachments can be picked from the device Priority Choose the priority for the mail from the following options 6 4 High Sets outgoing mail priority to high Normal This is set by default when no other priority is selected Low Sets outgoing mail priority to low More Selecting More shows the following two options Search Corporate Directory Clicking on Company Address book will bring up the contacts list from the Microsoft Exchange Global Address List You may then choose from the listed contacts to add to the To Cc or the Bcc fields Search OWA Contacts Clicking on Outlook Contacts will bring up the contacts list from the Microsoft Exchange Outlook PIM You may then choose from the listed contacts to add to the To Cc or the Bcc fields Pressing the Back button from this screen will take you back to the previous screen Drafts The Draft folder can be used to temporarily save the drafted mails that can be sent later To access draft folder open RemoSync and select Email from Main Menu Scroll down to see the drafts folder On opening Email folder show the expanded list of Inbox with email For easier access
51. t of Today due tasks Typically tasks are organized to the following lists which can be seen on Tasks page D A 3 53 PM Today Tasks list that are due today Overdue Tasks that are overdue and displayed in Red Complete List of tasks that are marked complete These W Active tasks displayed in Grey Active The tasks that are not complete yet and are either overdue or in progress ma Today All All tasks that in progress overdue and completed E Remos 09 02 2010 ma Overdue The tasks not synced to server yet are shown Green 5 Complete By default opening tasks shows the expanded list of today s tasks The tasks are displayed as list Selecting task shows the details of the task The different options MENU and floating Menu list are New To create a new task Refresh Update changes from to Exchange Server Mark Complete Mark the selected task as complete This option is available on active tasks Mark Incomplete Mark the selected completed task as incomplete This is available only completed tasks Delete Discard the task from task list Before discarding task reconfirms from user Edit Edit the task to make change Edit option is available once task is opened for viewing details Sort Choose on what sort order the tasks should be displayed The available sort options are Subject Due Date Start Date Priority Application generates tasks reminders and alerts you on upcoming tasks These reminders are based
52. tart time 09 02 2010 03 00 PM Reminders if any for the event Options to Edit and End time 09 02 2010 03 30 PM Delete are available at the bottom of the screen For Reminder None meetings delete option is replaced with Cancel All day No Meeting Decline Meeting Notes Let s meet to discuss the status on RemoSync and plan for next launch 9 i Edit Delete 8 1 Week View Week View shows the events marked on a 7 day week The week view is displayed in graphical layout with hours set vertically and week names horizontally The cells with events are painted in a different color Application shows the events from 8 AM 6 PM Scroll up and down to see the other timings To view the next previous week view use navigation keys or touch scrolling Selecting a cell takes to the day view of that cell The MENU options on week view are Event Search Allows you to search for a particular event by Title Day Will navigate you to the currently selected day view Month Will navigate you to the current Month view of your Calendar New To add a new event meeting Select Date To navigate toa specific day in calendar Event Search 22 9 14 2010 User Guide 4 0 8 2 Month View RemaSync Week View shows the events marked on a calendar month layout The day with events are painted in a different color gray The last visited day view is marked in yellow To view the next previous month view use
53. the mail from the Search Results page Reply All Use this option to reply to all recipients Forward Use this option to forward the mail to the desired recipients Fetch More To fetch additional message if available ay D A 4 57 PM A D A 4 58 PM RemoSync RemoSync Search Result for Google Search From Google Alerts lt googlealerts Google Alerts noreply google com gt Google Alert Mobile 08 31 2010 Subject Google Alert Mobile Show Details Blogs 5 new results for Mobile Want Bing Mobile for Android Get a Vari nDhana e Orizo 2 Reply Reply All SR amp DN Forward Fetch More Reply Reply All Forward Fig 20 Search Email Results 16 9 14 2010 User Guide 4 0 RemoSync 6 10 Server Folders RemoSync provides access to the email organized in folders at server The emails are not cached to phone On request syncs and shows the emails To access Server Folders open RemoSync Select Email Select Menu gt gt Server Folders Application connects and downloads the folder list To see the emails select the folder name The following defined options are available with Server Folders Reply Use this option to reply to the sender of the mail from the Search Results page Reply All Use this option to reply to all recipients Forward Use this option to forward the mail to the desired recipients Root Folder Takes to the root folder list Subfolders Shows
54. the subfolders from the selected folder D M 4 59 PM A D M 6 38 PM Ani D M 5 06 PM Sent Items 264 Server Folders rs Inbox 258 331 1 100 jason remosync om Hello There Deleted Items Drafts da Junk E Mail neW folder Google Alerts P Google Alert Mobile 04 29 ranuganti remoba com Microsoft Exchange on Behalf RemoSync Update Synchronization with your An 04 06 ke Test Remo Accepted Umapathi 08 31 2010 Sidekicktest Remoba test mail 08 30 2010 M Microsoft Exchange on Behz Synchronization with your An 04 05 M Microsoft Exchange on Behz des Outbox Synchronization with your An 04 05 KA Test Remo F4 fa Sent Items de A k Compose Mail Subfolders Root Folder Compose Mail R de AF R R x Refresh Search More Compose Mail Reply Reply All Forward Fig 21 Server Folders 17 9 14 2010 RemoSync User Guide 4 0 7 Contacts RemoSync syncs contacts that stored in contacts root folder at server Application syncs maximum of 2000 contacts RemoSync maintains a separate contact database independent of the device contacts list The current version RemoSync not syncs the contacts that are added to native address book to Microsoft Exchange Server User can add the server contacts to native address book by selecting Add to Phone option available with the RemoSync contacts database To Access the contacts Open RemoS
55. the task as High Normal or Low Normal is set by default Reminder Allows you to set a reminder ahead of the event occurrence Choose the date and time to the reminder should be triggered Notes Enter a description for the task in the form of notes Recurrence Choosing this option allows setting up a recurrent type You can then specify the recurrence type from the following available types Once Not a recurring Occur one time Daily Choosing this option allows you to set up a task that recurs every day You must then choose the recurrence repeat pattern Every 1 day or Every 2 days or Every Weekday or 27 9 14 2010 User Guide 4 0 Start date Due date Priority Reminder Recurrence k RemoSync Regenerate new task every X days once the task marked complete and range of repetition No end date end after X occurrences or end By date Weekly Choose this option to create a task that occurs once every nth week You will then be required to choose the day of the week that the event must recur or Regenerate new task every X weeks once the task marked complete and range of repetition No end date end after X occurrences or end By date Monthly Choose this option to create a task that occurs once every month on a specific date You must choose recurrence pattern like on every day 2 of every 1 month or The 1 Sunday of Every 1 Month or Every Weekday or Regenerate new task every X month once the task marked complete
56. unt Preferences Filters Synchronize emails only from the last Alert me only when I receive mails from O Sync Status 1 Day Synchronization 3 Days Email Settings 1 Week Preferences 2 Weeks New Mail Alerts 1 Month Filters dll E ee Set Cancel a D A 4 38 pm a D M 4 41 pm RemoSync Search Corporate Set 2 Directory New Mail Alerts Vibrate Select Tone Default ringtone LO gt Tones Set Ringtone Silent OK Cancel Cancel 35 9 14 2010 RemoSync User Guide 4 0 13 5 Full Sync Full Sync will erase all Email data Contacts history Calendar and Tasks Exchange data from the Phone and starts a fresh synchronization with the server Note Full Sync must be used only if you are facing persistent synchronization problems al D M 4 58 PM Full Sync Full Sync takes several minutes All information in the selected folders will be deleted before a fresh synchronization is performed Do you wish to continue with Full Sync now All Email Contacts Calendar Tasks gt 13 6 Out of Office This feature allows you to configure the Out of office settings to automatically reply to emails you receive when you are not in office Based on your settings all incoming mails during this period will be auto replied with a mail containing your custom Reply message Out of Office option is only for 2007 and 2010 servers When selected out of office option R
57. ver Address and SSL info in a single screen a0 BME 8 57 PM M 9 03 PM Remosyn j US Introduction i D A 9 05 PM RemoSyn Account Setup Advanced Welcome to RemoSync RemoSync helps you to synchronize Email Server Address Contacts Calendar and Tasks directly with your Microsoft Exchange Server Requires SSL using Microsoft ActiveSync protocols Supports sync from Exchange 2003 User Name 2007 and 2010 versions Select Done to configure the account Password What to Sync Direct Push Active from 7AM to 7PM everyday Auto Sync Periodic Sync Active from 7PM to 7AM everyday EE Last 3 Days y Domain Email Address Advanced Figure 2 Account Setup The screenshots below indicate the settings for Security PIN User should enter a PIN in the required format as prompted on the screen For Exchange accounts server sends the policy data which contains security details about length of the PIN and numeric or alphanumeric PIN Based on the response app asks user to enter the security PIN details If there are no policies coming from server or if the initial account created is non exchange account by default user will be prompted with 4 digit numeric PIN SECURITY Enter minimum 4 digit Numeric PIN Enter PIN Prompt for PIN O sx PIN every time Ox PIN every 1 hour O JE PIN every 3 hours Oars PIN every 5 hours Oars PIN once a day Figure 3 Security PIN 5 9 14 2010 RemoSync User Guide
58. why would want it If you are a corporate user and if you want to stay connected to all the latest Contact Calendar and Email information on your Microsoft Exchange Server then RemoSync is the product for you Using licensed Exchange ActiveSync technology from Microsoft RemoSync provides the mobile phone with a direct connection to the Microsoft Exchange Servers 2003 SP2 2007 and 2010 How do get RemoSync To get RemoSync you need to download RemoSync to your handset To find RemoSync e Open Android Marker and Search for RemoSync From results select the app to purchase What handsets offer RemoSync RemoSync works fine on all Android 1 5 and later versions What types of data can be synchronized by using RemoSync RemoSync enables you to synchronize your e mail messages calendar tasks and contacts lists in your Exchange Server 2003 SP2 2007 and 2010 from an Android Mobile Phone How do know if am using Microsoft Exchange Server 2003 SP2 2007 or 2010 There is no way to know this from your Phone and you would have to consult your IT Department for this How do I enable mobile access on the Exchange Server To enable mobile access on the server requires Server configuration and this configuration varies between Microsoft Exchange Server 2003 SP2 2007 and 2007 Consult your IT Department for the same How do change the schedule of my automatic synchronizations To change the schedule select Settings gt gt
59. with brief usage instructions for RemoSync You must refer this User Manual for detailed instructions on the features and functions of RemoSync RemoSync Home a KJ Sync Now P o Quick Turn Sync Messages On Off Help 5 Calendar wi Corporate Directory e Settings O Account Setup Security PIN or device password is usually enforced by the O Conflict Resolution Exchange Server Choose a PIN in accordance with the Device Policy settings Synchronization Security O Support O About Figure 58 37 9 14 2010 RemoSync User Guide 4 0 16 TIPS amp TRICKS The following tips and tricks will help you in optimizing your key presses and make it easier to navigate and use some key features of the application 1 Create a short cut to application When installed application can be seen only when menu selected Create a short cut on dispay screen by drag and drop of RemoSync icon from Menu to the screen 2 Quick Messages To quickly send replies to incoming mails store the most commonly used messages as Quick Messages and later add them quickly to the Subject and Body of your emails to avoid typing long messages 3 Synchronization schedules Scheduling automatic synchronizations during off peak hours or Night times would go a long way in reducing data usage 38 9 14 2010 User Guide 4 0 17 RemoSync FREQUENTLY ASKED QUESTIONS FAQ What is RemoSync and
60. ync application and then select Contacts icons from RemoSync Main Menu RemoSync shows contacts in list format sorted by first name in alphabetical order User can search the contacts using the search field provided at the top of the list aM 10 10 pm D AI 10 09 PM Contacts 8 2000 Contacts 8 2000 Q Ramana G Anuganti ork 6501001211 Alfred Zachron ork 6501009232 Sandra Ramon Allen Williams ork 5102912121 Tharaka Ramu Naidu Kdifidild G ANUBanti Mobile 4085681890 Ramana G Anuganti Mobile 4085681890 Sandra Ramon ork 6501920121 Sidekick Mobile 5085687021 Sandra Ramon ork 6501920121 Sidekick Mobile 5085687021 Selecting MENU on contacts list shows the following options D A 10 11 PM Refresh This will refresh the current Contacts view on your phone and downloads new contacts if any New To add new contact to the list Search OWA Contacts To search for additional contacts This helps when server has more than 2000 contacts or Contacts 8 2000 contacts stored in different folders This option is available for Microsoft Exchange 2007and 2010 server only This option allows you to search for contacts from your Microsoft Exchange account Clicking on this option will bring up a text entry screen where you can enter the contact first name or last name that you wish to search You must enter a minimum of 3 characters for a successful search to be initiated Add
61. your Mobile Phone as they arrive on the Server This will prevent you from having to logging in from your phone manually to check for new emails or calendar events Direct Push will enable the application to always be up to date with the server You may use the Direct Push feature if you want to have the latest information on Contacts Calendar Email and Tasks pushed to your phone instantaneously as they arrive on the server 39 9 14 2010 User Guide 4 0 11 12 13 14 15 16 17 18 19 RemaSync What does Periodic Sync mean When should use it Periodic Sync provides you with an option allows to define a schedule allowing application sync with specific interval of once per every 15 min 30 min 1 hour 1 hours or 4 hours You can choose the time period the sync be active The application will start and complete the synchronization with the Microsoft Exchange Server You may use this feature if you are a light user and don t expect a lot of email or calendar events on your server and would like to be notified at set intervals about new items on your Server What is Corporate Directory What does Search Corporate Directory do Corporate Directory is a Global Address List maintained on the Corporate Server If you are a Microsoft Exchange Server user all your Corporate contacts are organized under one common list called the Global address List The Search Corporate Directory feature allows you to sear

RemoSync User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents