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1. computer is sleeping Hot Plugging the Qio CF4 Enclosure Hot plugging the Qio CF4 enclosure is NOT supported You must connect a power source to the Qio CF4 enclosure and connect the Qio CF4 to its adapter card in the order described earlier in this guide Memory cards may already be plugged into Qio CF4 when you turn on the computer Memory Card Formatting For best compatibility format memory cards in the cameras in which you use them In some cases a card formatted in Qio CF4 will not be recognized and must be reformatted in the camera 10 Known Issues For Windows Users Depending on Which Slot You Installed the Sonnet Express Bus Extender PCIe 2 0 card CF Cards May Appear as Disabled There is a very limited resource in PCI I O space in PCs and depending on the slot you installed the card there may not be enough I O space for the CF drivers to start This can often be fixed by moving the Express Bus Extender PCle card to a different slot CF Cards Do Not Appear Automatically After Hot Plugging CF cards use an IDE hard disk driver that does not expect hot plugging As a result you must open Device Manager and select Scan for New Devices after inserting or pulling a card Alternatively you may use Sonnet s CF Scan Application described in Chapter 7 Ethernet connections may not work after the Qio CF4 is installed In some cases Windows assigns new port numbers when the Qio CF4 is installed and as a result any Etherne2. remaining cables for powered devices monitor printer etc from the computer B Connect Qio CF4 to a Desktop Computer 1 Install the Bus Extender PCIe 2 0 adapter card into your computer as described above 2 Connect the external PCIe x1 interface cable to the Bus Extender PCIe 2 0 adapter card in your computer 3 Connect the other end of the interface cable to the Qio CF4 enclosure 4 Connect either the AC adapter or the optional XLR power cable connected to a battery or other power source Note that the Power Indicator LED on the Qio CF4 will not light until after you turn on the computer 5 Reconnect the power cord and peripheral cables to the computer and then skip to Chapter 6 Windows User s BIOS Setup Steps 3 Open the computer to access the expansion card area PCI Express slots refer to your computer s user manual for specific information 4 Locate an available PCI Express slot PCIe 2 0 if possible and remove its access cover Support Note To avoid generating a static charge in your body do not walk around the room until after you finish installing the PCle adapter card and close the computer 5 Remove the Sonnet card from its packaging and then install it into the slot make sure the card is firmly seated and secured 6 Close your computer do not reconnect any power cables yet 2080 L_ o8090909090909090
3. slots if your computer still freezes with the Sonnet card installed move the card back to a slot you tried previously 8 Turn on your computer and boot immediately into the computer s BIOS or setup menu 9 Locate and disable an available unused option ROM the logic board s LSI RAID controller may be a good option 10 Save the changes and exit the computer will restart If the computer boots normally Qio CF4 is ready for use proceed to Chapter 7 Memory Card and Adapter Card Use Otherwise shut down the computer and repeat steps 8 10 disabling another available unused option ROM Support Note If your computer fails to operate with the Qio CF4 attached remove the Sonnet card and contact Sonnet support refer to Contacting Sonnet Customer Support at the end of this manual For further info check the Qio CF4 FAQs at www sonnettech com support kb kb php A BIOS Settings Change for Laptop Users Support Note Due to limited PCI I O space you will be instructed in the section below to disable at least one option ROM in the computer s BIOS It may be necessary to disable at least one additional option ROM to support all of the Qio CF4 s features If necessary you can re enable option ROMs in the BIOS 1 Turn on your computer and boot immediately into the computer s BIOS or setup menu Please refer to the computer s user s guide for specific instructions on how to perform the step 2 Locate and disable t
4. 90 messe Im OS EDO Dia e 7 ee PSST IM battery pack or other 12VDC power source Chapter 5 Windows User s Hardware Installation and Connection Steps B Connect Qio CF4 to a Laptop Computer Connect the PCIe 2 0 Bus Extender ExpressCard 34 adapter and the Qio CF4 enclosure in the proper order before you turn on your computer 1 Connect the external PCIe x1 interface cable to the PCIe 2 0 Bus Extender ExpressCard 34 adapter e 2 Insert the PCIe 2 0 Bus Extender ExpressCard 34 adapter into your computer s ExpressCard slot f FH 3 Connect the other end of the interface cable to the Qio CF4 enclosure 4 Connect either the AC adapter or the optional XLR power cable connected to a battery or other power source Note that the Power Indicator LED on the Qio CF4 will not light O a en a until after you turn on the computer 97 q 5 Proceed to Chapter 6 Windows User s BIOS Setup Steps L Q y battery pack or other 12VDC power source Chapter 6 Windows User s BIOS Setup Steps A BIOS Settings Change for Desktop Users Support Note Due to limited PCI I O space you will be instructed in the s
5. User s Guide for Qio CF4 Professional CompactFlash Media Reader amp Writer SONNET SERIAL E G gt ATA KL For a ivi ExpressCard 34 IR Windows Creativity Stored Here Contents 1 10 Introduction and Package Contents un Introduction Package Contents QIO CF4 E34 Package Contents QIO CF4 PCIE Qio CF4 Enclosure Descrip nz Mac User s Software Hardware Installation StepS sscssecssecccceccecocececcecocscsosessssssssssssssssssssssss Y A Software Download Steps B Qio CF4 System Software Installation Steps C Express Bus Extender PCIe 2 0 Installation Steps Mac User s Qio CF4 Connection SEP ni Connecting Qio CF4 to a MacBook Pro With an ExpressCard Slot Connecting Qio CF4 to a Mac Pro Windows User s Hardware Installation and Connection Steps cccccccccscsssssssscscccccscsccscssssssesseee D A Express Bus Extender PCIe 2 0 Installation Steps B Connect Qio CF4 to a Desktop Computer B Connect Qio CF4 to a Laptop Computer Windows User s BIOS Setup SP add A BIOS Settings Change for Desktop Users A BIOS Settings Change for Laptop Users Memory Card and Adapter Card Us cir o Inserting and Removing CF Cards Using the Sonnet PCIe 2 0 Bus Extender ExpressCard 34 Adapter Using Drives Connected via SARA nennen Mac Users Connecting Disconnecting Drives Mac Users Formatting Drives Windows Users Connecting Disconnecting Drives Windows Users Formatting Dri
6. appears click Continue 4 When the Software License Agreement window appears read the license click Continue and then click Agree 5 When the Select a Destination window appears accept the default install destination or choose a new destination Click Continue 6 When prompted for a password enter your password and then click OK 7 When prompted click Continue Installation to install the drivers While the driver is installed a progress bar appears When the Installation Completed Successfully screen appears click Restart 8 After your computer finishes restarting proceed to C Express Bus Extender PCle 2 0 Installation Steps Otherwise skip to Chapter 4 Mac User s Qio CF4 Connection Steps C Express Bus Extender PCIe 2 0 Installation Steps WARNING When handling computer products take care to prevent components from being damaged by static electricity avoid working in carpeted areas Handle expansion cards only by their edges and avoid touching connector traces and component pins Also avoid touching the logic board and any of its components If you purchased the QIO CF4 PCIE install the PCle adapter card into your computer after installing the software Otherwise go to the next page 1 If you haven t already done so shut down your computer and then open it to access the expansion card area PCI Express slots refer to your computer s user manual for specific information Support Note To avo
7. ection below to disable at least one option ROM in the computer s BIOS and possibly move the Sonnet card to a different slot It may be necessary to disable at least one additional option ROM to support all of the Qio CF4 s features If necessary you can re enable option ROMs in the BIOS 1 Turn on your computer and boot immediately into the computer s BIOS or setup menu Please refer to the computer s user s guide for specific instructions on how to perform the step 2 Locate and disable the S errors SERR option if available 3 Save the changes and exit the computer will restart If the computer boots normally Qio CF4 is ready to use proceed to Chapter 7 Memory Card and Adapter Card Use Otherwise go to the next step 4 Shut down the computer disconnect the power cord and any remaining cables for powered devices monitor printer etc and then open it to access the expansion card area 5 Remove the Sonnet card from its current slot and move it into another PCle slot if necessary swap positions between the Sonnet card and another except the graphics card Make sure the card is firmly seated and secured 6 Close your computer and reconnect the power cord and peripheral cables 7 Turn on your computer If it boots normally Qio CF4 is ready to use proceed to Chapter 7 Memory Card and Adapter Card Use Otherwise repeat steps 4 7 using any remaining available slots After trying all the available
8. eft hand pane click Device Manager and then from the menu select Action gt Rescan Disks Windows Support Note As an alternative to the procedure listed above Sonnet offers an application named CF Scan Application that automates the task Running this application enables your Windows computer to recognize CF cards upon insertion into and removal from the Qio without the need to use Device Manager Go to http www sonnettech com support kb kb php click the Pro Media Readers link then click the Qio CF4 link and then locate and click the Driver link to find the application e Mac Users Before removing any memory card be sure to eject unmount its mounted volume s by dragging its icon to the Eject icon in the Dock or clicking its Eject button in a Finder window otherwise data on the memory card may be corrupted e To remove a CF card pull it straight out of the slot AN WARNING FOR WINDOWS USERS Do not eject CF cards selecting Safely remove from the taskbar otherwise the Qio MR may become disabled Some CF cards are seen as non removable disks Ejecting these cards by this method will cause the entire Qio CF4 and any cards inserted or drives attached to eject If you did eject a CF card by choosing Safely remove from the taskbar restart your computer to restore functionality to the Qio CF4 e Windows Users After removing a CF card open Device Manager and select Action gt Rescan Disks to refresh the system
9. he S errors SERR option if available 3 Save the changes and exit the computer will restart If the computer boots normally Qio CF4 is ready for use proceed to Chapter 7 Memory Card and Adapter Card Use Otherwise go to the next step 4 Turn on your computer and boot immediately into the computer s BIOS or setup menu 5 Locate and disable an available unused option ROM the Ethernet Boot Agent may be a good option 6 Save the changes and exit the computer will restart If the computer boots normally Qio CF4 is ready for use proceed to Chapter 7 Memory Card and Adapter Card Use Otherwise shut down the computer and repeat steps 4 6 disabling another available unused option ROM Support Note If your computer fails to operate with the Qio CF4 attached remove the Sonnet card and contact Sonnet support refer to Contacting Sonnet Customer Support at the end of this manual For further info check the Qio CF4 FAQs at www sonnettech com support kb kb php Chapter 7 Memory Card and Adapter Card Use Inserting and Removing CF Cards e Insert a card straight into a slot parallel to the top cover of the Qio CF4 enclosure until it stops e Do not force a card into the slot as you may damage the card or the slot connector e Windows Users In order for your computer to recognize cards after insertion into the Qio CF4 you must open Device Manager click Start and then right click Computer gt Manage In the l
10. id generating a static charge in your body do not walk around the room until after you finish installing the PCle adapter card and close the computer 2 Locate an available PCI Express slot and remove its access cover e Mac Pro Mid 2010 Mac Pro Early 2009 and pre 2008 Mac Pro users may install the card into any available slot e Mac Pro Early 2008 users should use slot 2 if available or slot 3 or 4 if not 3 Remove the Sonnet card from its packaging and then install it into the slot make sure the card is firmly seated and secured 4 Close your computer 5 If you installed the card into a Mac Pro Mid 2010 Mac Pro Early 2009 or Mac Pro Early 2008 proceed to Chapter 4 Mac User s Qio CF4 Connection Steps If you installed the card into a pre 2008 Mac Pro turn it on Depending on which version of Mac OS X your computer is running Expansion Slot Utility will open If it does not open by itself you must do so manually Expansion Slot Utility is located in the System Library CoreServices folder Select the appropriate configuration your Sonnet card is an x1 card and then click Quit if the default configuration was appropriate or click Save and Restart if you changed the configuration Shut down your computer and then proceed to Chapter 4 Mac User s Qio CF4 Connection Steps Chapter 4 Mac User s Qio CF4 Connection Steps Connecting Qio CF4 to a MacBook Pro With an ExpressCard Slot I
11. imize the risk of damaging the device Warnings Always follow the basic warnings listed here to avoid the risk of serious injury or death from electrical shock short circuiting fire and other hazards These warnings include but are not limited to e Do not attempt to disassemble or modify the enclosure If this device appears to be malfunctioning contact your reseller or local distributor e Do not drop the enclosure or adapter card dropping or mishandling of the enclosure or adapter card may result in a malfunction leaving the product inoperable e Do not insert your fingers or foreign objects inside the enclosure 11 Warnings continued e Do not expose the device to rain use it near water or containers that contain liquids which might spill into any openings or in damp or wet conditions e If unusual smells sounds or smoke come from the device or if liquids enter it switch it off immediately and unplug it from the electrical outlet e Follow the instructions in this manual carefully contact your reseller or local distributor for additional advice not covered in this User s Guide FCC Compliance Express Bus Extender PCIe 2 0 PCIe 2 0 Bus Extender ExpressCard 34 and Qio CF4 comply with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference AND this device must accept any interference received including interference that may cause undesired
12. omputer and drives before to the Qio CF4 disconnecting the drives or their cables from the Qio CF4 e Before disconnecting cables from the Qio CF4 or attached e Before disconnecting eSATA cables from the Qio CF4 or drives eject any mounted drive or volume by dragging its icon attached drives you must shut down your computer to the Eject icon in the Dock or clicking its Eject button in a Finder window otherwise data on the connected drives may Windows Users Formatting Drives be corrupted Qio CF4 supports one or two single drive enclosures or up to eight drives in enclosures with a hardware RAID controller If Mac Users Formatting Drives you intend to format drives connected to the Tempo card using Qio CF4 supports one or two single drive enclosures or up to Windows drive formatting tools Disk Management you may eight drives in two enclosures with hardware RAID controllers locate the information by using format volume and create Use Disk Utility found in the Utilities folder within the striped volume as search items in Windows Help Applications folder to set up connected drives for use Chapter 9 Tips and Known Issues Tips Hot Plugging Memory Cards You may hot plug and hot swap cards in and out of the Qio CF4 enclosure However you must follow proper procedures for ejecting volumes or else you may lose data on the card or cause your computer to behave unexpectedly Do not insert cards into the Qio CF4 enclosure while your
13. operation Contacting Sonnet Customer Service USA Customers The Sonnet Website located at www sonnettech com has the most current support information and technical updates Before you call Sonnet Customer Service please check our Website for the latest updates and online support files and check this User s Guide for helpful information When you call Sonnet Customer Service have the following information available so our customer service staff can better assist you e Product name e Date and place of purchase e Computer model e Operating system version e Software firmware versions If further assistance is needed please contact Sonnet Customer Service at Online Service Form http serviceform sonnettech com Tel 1 949 472 2772 Monday Friday 7 a m 4 p m Pacific Time E mail support sonnettech com For Customers Outside the USA For support on this product contact your reseller or local distributor Visit Our Website For the most current product information and online support files visit the Sonnet Website at www sonnettech com support Register your product online at http registration sonnettech com to be informed of future upgrades and product releases Technologies Inc Mac the Mac logo Mac OS Mac Pro and MacBook are trademarks of Apple Inc registered in the United States and other countries CompactFlash is a registered trademark of Sandisk Corporation in the United States Other product names are t
14. rademarks of their respective owners Product specifications subject to change without notice Printed in the USA N N T 2012 Sonnet Technologies Inc All rights reserved Sonnet the Sonnet logotype Creativity Stored Here Simply Fast the Simply Fast logotype Fusion Qio and Tempo are trademarks of Sonnet UG QIO CF4 E A 053012 SIMPLY FAST www sonnettech com
15. s inventory of disks Windows Support Note As an alternative to the procedure listed above Sonnet offers an application named CF Scan Application that automates the task Running this application enables your Windows computer to recognize CF cards upon insertion into and removal from the Qio without the need to use Device Manager Go to http www sonnettech com support kb kb php click the Pro Media Readers link then click the Qio CF4 link and then locate and click the Driver link to find the application Using the Sonnet PCIe 2 0 Bus Extender ExpressCard 34 Adapter e Always connect the external PCIe x1 interface cable to the adapter before inserting it into your computer s ExpressCard slot e Do not eject the adapter from your computer unless the computer is shut off e If you are using a MacBook Pro hot plugging the PCIe 2 0 Bus Extender ExpressCard 34 adapter into the computer s ExpressCard slot is supported But if you are using a MacBook Pro Late 2011 model identifier MacBook Pro 8 3 you should start the computer with the Sonnet adapter card already inserted to obtain the best performance possible up to 400 MB s aggregate bandwidth otherwise the performance will be limited to 200 MB s aggregate bandwidth Chapter 8 Using Drives Connected via eSATA Mac Users Connecting Disconnecting Drives Windows Users Connecting Disconnecting Drives e Mac OS X users may hot plug and hot swap drives connected e Always shut down your c
16. software and Bus Extender PCIe 2 0 adapter card as oD YS described in the previous chapter O BS 2 Connect the external PCIe x1 interface cable Es to the Bus Extender PCIe adapter card in your gt computer l j 0 2 3 Connect the other end of the interface cable te amp 15 to the Qio CF4 enclosure LN 4 Connect either the AC adapter or the optional Lo q XLR power cable connected to a battery or gt it other power source Note that the Power Indicator LED on the Qio J CF4 will not light until after you turn on the computer battery pack 5 Turn on your computer Qio CF4 is ready for use Proceed to Chapter 7 o rom OA a Memory Card and Adapter Card Use Chapter 5 Windows User s Hardware Installation and Connection Steps WARNING When handling computer products take care to prevent components from being damaged by static electricity avoid working in carpeted areas Handle expansion cards only by their edges and avoid touching connector traces and component pins Also avoid touching the logic board and any of its components A Express Bus Extender PCIe 2 0 Installation Steps If you purchased the QIO CF4 PCIE install the PCIe adapter card into your computer first Otherwise skip to the next page 1 Shut down your computer and then touch an expansion card access cover on the back of the computer to discharge any potentially damaging static electricity 2 Disconnect the power cord and any
17. t is important that you connect the PCIe 2 0 Bus Extender ExpressCard 34 o9 2o80 L 03090 09090 0999090 k oe em ES adapter and the Qio CF4 enclosure in the proper order before you turn on f S O De your computer 7 Or K O a N After installing the software do the following F 1 Connect the external PCIe x1 interface cable to the PCIe 2 0 Bus Extender ExpressCard 34 adapter 2 Insert the PCIe 2 0 Bus Extender ExpressCard 34 0 adapter into your computer s ExpressCard slot 3 Connect the other end of the interface cable to the Qio CF4 enclosure 4 Connect either the AC adapter or the optional XLR power cable I connected to a battery or other power source Note that the Power J Indicator LED on the Qio CF4 will not light until after you turn on battery pack the computer or other 12VDC power source 5 Turn on your computer Qio CF4 is ready for use Proceed to Chapter 7 Memory Card and Adapter Card Use Connecting Qio CF4 to a Mac Pro Ss It is important that you connect and power Qio CF4 in the proper order See Solo Fa EEE before you turn on your computer e e i of 0 1 Install the
18. t specific settings must be reset in Adapter Settings Sonnet is investigating this issue Chapter 10 Specifications Precautions FCC Compliance and Support Information Specifications External Connectors Qio CF4 Enclosure Four CompactFlash CF Two eSATA External PCle x1 18 Two power one 12VDC 3A 20VDC MAX input one 12VDC O 5A output External Connectors External PCle x1 18 Adapter Card Data Transfer Speed Up to 400 MB s aggregate used with PCle 2 0 adapter Data Transfer Speed Up to 200 MB s aggregate used with ExpressCard 34 adapter PCI Express 2 0 Type I Flash memory CompactFlash Bus Interface Qio CF4 enclosure Serial ATA III IL and I Flash ROM upgradeable to latest firmware version Not supported Dimensions Qio CF4 WxDxH 5 9 x 6 2 x 1 in Enclosure 14 9 x 15 7 x 2 5 cm Weight Qio CF4 Enclosure 1 Ib 0 45 kg RoHS Compliant 1 Up to 400 MB s aggregate when used in an ExpressCard slot that supports ExpressCard 2 0 speeds 2 Support for up to 8 drives requires the use of drive enclosures employing a hardware RAID controller like Sonnet s Fusion D400QRS or R4000RS Supported Media Drives Supported Drive Types Supported Firmware Bootability SAFETY PRECAUTIONS Please read this section carefully before proceeding These precautions explain the correct and safe use of this device thereby helping to prevent injury to you or others and also help you to min
19. ve enclosures Each port supports an individual SATA hard disk drive or SSD or up to four drivesin an 5 12VDC Input Socket enclosure with an eSATA interface and a built in hardware Use this socket to connect either the included AC power RAID controller adapter cable or the optional XLR power adapter cable connected to an external battery or other power source to power the Qio CF4 enclosure Chapter 3 Mac User s Software Hardware Installation Steps This chapter covers the Qio CF4 software and hardware installation steps for Mac users Windows users should skip to Chapter 5 Windows User s Hardware Installation and Connection Steps A Software Download Steps Before connecting the Qio CF4 enclosure install the Qio CF4 drivers 1 Log onto the Internet 2 Go to http www sonnettech com support kb kb php click the Pro Media Readers link and then click the Qio CF4 link 3 Locate and click the Driver link then click the Qio CF4 System Installer link and then click the Download Now button the file will be downloaded B Qio CF4 System Software Installation Steps 1 Locate and double click the dmg file you downloaded a QIO CF4 System x x x Installer window will open 2 Double click the QlOCF installer x x x pkg file inside the QIO CF System x x x Installer window to launch the installer when the Welcome to the Qio CF System Installer window appears click Continue 3 When the Important Information window
20. ves Tips and Known AP O N LEER MEHRERE LO Tips Known Issues Specifications Precautions FCC Compliance and Support Information eeeeesessssssssssssscnseneen 11 Specifications Safety Precautions FCC Compliance Contacting Customer Service Visit Our Website Chapter 1 Introduction and Package Contents Introduction Qio CF4 s 6 Gb s PCle 2 0 eSATA controller offers support for Qio CF4 is a professional 4 slot CompactFlash CF media reader hardware RAID controllers to enable Qio CF4 to control up to amp writer and eSATA host controller Included with Qio CF4 is eight drives in two drive enclosures either the Sonnet Express Bus Extender PCle 2 0 adapter card for desktop computers or the Sonnet PCle 2 0 Bus Extender Please take a few minutes to read this user s guide before using your Qio ExpressCard 34 adapter for notebook and laptop computers CF4 you will save time in the long run Both adapter cards are available separately for purchase Featuring four CF memory card slots Qio CF4 enables you to transfer data between cards between cards and computer and between cards and attached drives you can even transfer data from two or more cards at the same time Package Contents QI0 CF4 E34 1 Sonnet PCIe 2 0 Bus Extender ExpressCard 34 adapter 2 Qio CF4 professional CF media reader writer enclosure 3 Carrying case 4 1 meter external PCIe x1 interface cable 5 Universal 12V power supply
21. with 10 foot cable Package Contents QI0 CF4 PCIE 1 Sonnet Express Bus Extender PCIe 2 0 adapter card 2 Qio CF4 professional CF media reader writer enclosure 3 Carrying case 4 1 meter external PCIe x1 interface cable 5 Universal 12V power supply with 10 foot cable Chapter 2 Qio CF4 Enclosure Description 3 o 0 1 Power Indicator LED 2 CF Media Slots This indicator lights when Qio CF4 is powered the Sonnet These slots accept Type I CF memory cards Qio CF4 is not adapter card is installed properly in its slot the PCIe cable compatible with Type II Microdrive etc 5mm thick CF cards between the two is plugged in securely and the computer powered on PCle 2 0 x1 0202020P 0929 02080 PbP9P GP GP oP OL 0 O O O O O E Ir 2 5 Ri CD N OUT E Ss FE EX ROHS 0 SAA eSATA nn oo 0 3 Security Slot 6 12VDC Output Socket This slot works with Kensington brand and similar security Use this socket to power a connected Sonnet Fusion F2 locks to secure the Qio CF4 enclosure and deter theft or F2QR 2 drive RAID SATA storage system DO NOT CONNECT POWER INPUT CABLES HERE 4 PCIe x1 Connector This connects the included interface cable plugged in 7 eSATA Ports between the Qio CF4 enclosure and the PCIe bus extender These connect eSATA data cables plugged in between the Qio card in your computer and SATA dri
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