User Guide - Internet Lake Simcoe
Contents
1. User Guide 1 Church Street Unit 6 Keswick ON L4P 3E9 905 476 1011 email admin ils net web www ils net Connecting to Georgina Connects Community Broadband Georgina Connects also know as Community Broadband refers to all wireless broadband services provided by South Shore Community Broadband and ILS Internet Lake Simcoe Here is how this wireless Internet service works The Access Point and the Subscriber Unit create a link from our tower to your house A network cable from the Subscriber Unit to your computer or home router brings access inside your house This document explains the basics of the service For more detailed information visit our website www ils net ap Community Broadband Subscriber Access Point Unit SU Internet or outdoors indoors outdoors f indoors J box i POE J box T m POE Connection to a l l Lt a a fa pa g hae i f ji a n Direct connection Home network to a computer wired interfaces Internet WAN interface Network cable plugs wireless into the Ethernet interface ta LAN interface ttt nee The difference straight computer connection or Home Network There are two ways to connect to Georgina Connects Our installer will set up the connection to whatever is available at the time of installation direct connection to your computer or to your home netwo2. with large numbers of computers The maximum number of computers connected to one residential account is three business five The basic guideline for using routers Set the router s Internet interface to obtain IP address to Automatic DHCP this is the default setting for all routers so you should not have to change it Set the router s wireless service for a unique Network name SSID and encrypted password keyphrase according to the router s instructions Warning about wireless home networks protect yourself against crime The Georgina Connects network is protected However your wireless Home Network may be wide open to credit card and identity theft access for predators and other criminals It is important to understand that any activity committed under your connection happens under the name of the account holder Please read your Terms and Conditions about re distributing your internet connection All traffic through the CommunityBroadband and ILS networks are monitored and the origin of all packets can be traced to the account holder Yo ur com p ute r s network setti ngs Internet Protocol Version 4 TCP IPv4 Properties General Alternate Configuration All computer operating systems Windows MacOS You can get IF settings assigned automatically if your network supports Linux have DHCP as the default network setting this capability Otherwise you need to ask your network administrator Starting September 2011 this
3. d off Wait at least 20 minutes 4 Plug in the power cord to your Jbox POE ronge ajaa ais fe aieiell j Wait 2 minutes C ps3 ris oi duio 5 Plug in the power cord to your home router Restart your computer s Using email When you subscribe to Internet connectivity through ILS you automatically get a free mail account and free use of the ILS mail servers Your ILS mail is free and you can choose to use it or not to use it There are other free mail services that you may want to use Hotmail Gmail Qmail YahooMail all work well with connectivity through ILS If you use a mail service other than ILS please notify accounts ils net of your non ILS email address so you still receive your invoices and other important notices from ILS Using ILS WebMail The easiest way to access your ILS mail account is through our home page Start a web browser go to http www ils net and click the MAIL button on the upper left corner You come to the login page Type in your username not email address just username in lower case letters no spaces or extra characters Then the password The ILS webmail window opens up On the left you see the different folders the first one being INBOX WebMail opens in INBOX In the middle of the window you see messages that have arrived for you To read a message click on the message itself To get back to the INBOX click Message list Mark messages by chec
4. dows Vista Windows Mail Windows 7 Windows Live Mail Mac OS Mac Mail Linux Thunderbird Evolution The settings needed for all mail programs are the same Username account password Incoming POP3 or IMAP mail server Outgoing SMTP mail server Incoming POP3 or IMAP mail server Outgoing SMTP mail server Server name mail ils net Server Name mail ils net Port 110 POP3 or 143 IMAP Port 25 Security none Security none Authentication clear text password Authentication no authentication The ILS Incoming mail server will allow you to check your mail from any computer non ILS connectivity If you are not sure whether to use POP3 or IMAP use POP3 The ILS Outgoing mail server will allow only ILS connected machines to send mail Example Your iPhone when connected to your ILS based home WiFi network can send mail When it is connected through its Telus or Bell 3G celllular it has to use Telus or Bell Outgoing mail server
5. is also the default setting for all types of Georgina Connects connections Window XP Control Panel gt Network Connections gt Local Area Network gt right click Properties gt Internet Protocol TCP IP gt Properties Windows Vista Home Premium Control Panel gt for the appropriate IP settings Network and Sharing Centre gt Obtain DNS server address automatically Manage Network Connections gt Local Area Network gt select Internet Protocol Version 4 TCP IPv4 gt Properties Windows 7 Control Panel gt Network and Sharing Centre Use the following DNS server addresses gt Change Adapter Settings gt right click Local Area _ Validate settings upon exit Connection gt select Properties gt Internet Protocol Version 4 TCP IPv4 gt Properties MacOS System Preferences gt Network gt highlight Built in ethernet gt Configure gt TCP IP gt Configure lpv4 gt Using DHCP Your router s network settings All routers have the right setting DHCP as their LINKSYS by Cisco factory default setting However if it was at some Internet Setup point changed to Static IP or something else you can change it back to default Connect to your Linksys router with a web browser http 192 168 1 1 Username admin password admin Change if necessary Internet Connection Type Automatic Configuration DHCP Internet Connection Type a Connect to your Dlink router w
6. ith a web browser Automatic Configuration DHCP __PPPEENP http 192 168 0 1 static IP PPPoE agg liz OOTO Above Linksys Below Dlink interfaces vary from model to model Save Settings Don t Save Settings INTERNET CONNECTION TYPE Choose the mode to be used by the router to connect to the Internet Hy Internet Connection is x Static IP Dynamic IP DHCP ADVANCED DNS SERVICE PPTP Username Password Advanced DNS is a free security 0 2Tp Username Password hing to protec Internet connection from fraud and navigation improvements such as auto of common URL typos Username admin no password Change if necessary Internet Connection Type Dynamic IP DHCP After changes Save Settings gt power off power on If you cannot access your router reset it to it s factory settings by inserting and holding a sharp object to its RESET hole for 20 seconds while the router is turned on How to restart your connection It may be necessary to occasionally restart your connection after extreme weather equipment changes or long periods of no usage 1 Picture 1 shows a Jbox POE Yours may look different but they all have same functionality Two thicker network cables and one thinner power cord Leave network cables attached Unplug the power cord 2 Picture 2 shows a typical home network router Unplug the thin power cord 3 Your connection is now turne
7. king the little box in front of them from the right click Delete If there are no messages it says this folder is empty To send a mail click compose a new window opens up Easy Type in the receivers email address in the To field add a subject then the message itself to the text area When you are done click Send Deleted messages are not really deleted They are stored in the Trash folder just in case Keep the Trash and other folders trimmed Delete all unwanted mail from your folders as often as possible because once the quota is reached mail stops working Note that the mail folders are in our server not in your computer Below each message you have the option to download this as a file to your own computer This is very important the mail folders are for temporary keeping only ILS takes no responsibility of mail left in the ILS mail server You can access your ILS Webmail from anywhere any computer that is connected to the Internet and has a working web browser in it The Webmail is great for those who get a few messages per day mostly text based mail If you want to send and receive attachments and handle a large number of messages you should use a mail program installed in your computer see below Mail Program Windows Live Mail Thunderbird Settings There are dozens of different free mail programs available for Windows Mac and Linux The most common ones already installed are Windows XP Outlook Express Win
8. rk router Direct connection to a computer simple fast low latency connection easy setup basic settings reliable not much can go wrong only one computer can connect no wireless network inside house Connection through a Home Network router allows more than one computer or Wifi wireless device laptops smart phones to connect many routers can drop settings and need occasional resetting not part of your Internet service not installed or supported by ILS Pe aa alata at cla a Direct connection to a computer network cables J box 3 om R PE Home network oo H a network cables wired interfaces The Subscriber Unit connects wireless to the Internet interface of your router interface E SERT E ne Sar ic CORP Ree Using Home Network routers The monthly service fee you pay to ILS is for your Internet connection It does not include installation support or maintenance of private networks of your home or office There are hundreds of different Home Office network routers Even between the dozens of Linksys and Dlink models the interfaces prompts and terms used vary The source for instructions is the router s user manual ILS does not provide support for these devices Georgina Connects is designed to be an affordable very fast broadband connection for homes and small offices We have different types of connections available for medium size offices or corporations
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