User`s Manual
Contents
1. User s Manual Transfers and Payments gt Payments gt Vouchers gt Index Payments Vouchers Rejected Transaction BancaNet Page 1 User s Manual BancaNet Transfers and Payments gt Payments gt Vouchers gt Page 2 Payments Vouchers What can find in this page In this page you can check and reprint the vouchers of the services you have paid through online banking To reprint your vouchers 1 Select the kind of payment e GDF When you select this option the following information is displayed e Payment Date Select the date when you made the payment to carry out the search o Click Continue o The following information will be shown as search results o See Detail You can see the selected voucher detail The information varies according to the kind of payment you have made If you want to print your voucher click on the Print voucher button To go back and carry out another search click Make another search e Taxes When selecting this option the following information will be displayed o Payment Date Select the date in which you made the payment to carry out the search of the voucher You can choose a date range if you want from to Criteria optional Select one of the following search criteria e Authorization number e RFC e Scan line o Click Continue o The following information will be displayed as search result User s Manual BancaNet Tr2. ansfers and Payments gt Payments gt Vouchers gt Page 3 Folio Folio of the payment voucher OCR scan line or RFC This piece of information is displayed depending on the kind of tax that was paid Amount Amount of the payment made Print Print the selected voucher e Services If you select this option the following information will be displayed o Date of the payment made o Authorization number optional o Click Continue o The following information will be shown as search results User s Manual Transfers and Payments gt Payments gt Vouchers gt Javier Gonz lez P rez jgonzalez hotmail com 55 5545 6789 MES rensrerencias y pasos Inversiones Servicios adicionales Administraci n Resumen Transferencias Pagos Pagos Tarjetas de cr dito Comprobantes ingresa los datos requeridos para la reimpresi n del comprobante y da clic en Continuar Servicios Impuestos Datos del pago Tipo de pago Cr ditos Servicios Domiciliaci n Fecha de pago realizado 03 03 2011 Inversi n segura N mero de autorizaci n opcional Nuestros paquetes de inversion garantizada 123456 ent rese aqu Comprobantes Qu deseas hacer D de alta tus pagos Administrar chequeras Ira movimientos Pago de servicios realizados Para obtener tu comprobante da click en Imprimir Ir a detalle de cuentas Fecha Tipo de pago Autorizaci n Linea captura Configurar
3. tus notificaciones 08 07 2010 ddmmaaaa LIC A 1 Pago 001051 12HSDRAVI841227LG19d an 08 07 2010 ddmmaaaa LIC A 1 Pago 001051 12HSDRAVI841227LG 19d 08 07 2010 ddmmaaaa LIC A 1 Pago 001051 12HSDRAVI841227LG19d 09 07 2010 ddmmaaaa LIC A 1 Pago 001051 12HSDRAVI841227LG19d 09 07 2010 ddmmaaaa LIC A 1 Pago 001051 12ZHSDRAVI841227LG19d 09 07 2010 ddmmaaaa LIC A 1 Pago 001051 12HSDRAVI841227LG19d con la comodidad movil inversion garantizada atractivos del mercado familia cubiertas Acceso m vil Inversi n segura I Retiro y Afore 8 Seguro Banamex La flexibilidad de la banca Nuestros paquetes de Los paquetes de retiro m s Tu tranquilidad y la de tu ent rese aqu ent rese aqu ent rese aqu ent rese aqu Consultas Transferencias y pagos Inversiones Servicios adicionales Administraci n Remember BancaNet Page 4 ww banamex com r gt AN i md Sona LJ Cont ctenos CEN S Mis productos YE Mensajes Continuar Importe Servicio 100 000 000 000 00 Bco Casa Internet 100 000 000 000 00 Bco Casa Internet 100 000 000 000 00 Bco Casa Internet 100 000 000 000 00 Bco Casa Internet 100 000 000 000 00 Bco Casa Internet 100 000 000 000 00 Bco Casa Internet Promociones Acceso n Preventas cr dito d bito La flexibilic y m s con la con ent rate aqu ent rese Copyright Legales Por qu este sitio es seguro e lfthe transaction yo
4. u are trying to make is out of schedule a message saying you should program it within the established schedule will appear you must select a date for its application The transactions or transactions made on weekends and nonworking days will be reflected in accounting the working day that follows e The information will be available to reprint the vouchers that were issued from 6th August 2002 Furthermore e You can make other transactions from this page Just follow the desired link displayed in the section What do you want to do e You can use the BancaNet main menu logout or ask for help any time User s Manual BancaNet Transfers and Payments gt Payments gt Vouchers gt Page 5 Rejected Transaction In case there is a mistake in the application of the transaction a message with the following information will be displayed 1 Name of the transaction It displays the title of the transaction you tried to make 2 Cause Error description 3 What can do It provides a possible solution to the problem 4 If the suggested solution is not enough you can contact Customer Service at 1226 3990 or 01 800 110 3990 5 Remember to have the code that appears in the message at hand since the executive on the phone will request it to solve your problem more easily You can print this message by clicking on the print button 6 Click Continue
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