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1. 1875000 RX DES ita 1875000 TX URESSG 5 3102 O 22825000 TX capo e EE 22925000 EX TRB ITA ts dl 21625000 A a e TA dS 21725000 Queue Frames In Queue Discards Aggregated Wireless Port OCB euet CAT NZA 306 N A TX secs n heat e erae eller eka RI 0 DH CP OL Oda 0 Rx Frames ORI os 0 ODI os ura ecd ii we rica for 0 Rx Frames eee 0 DI essem esie e Oe SOS 0 RX Queue DISCS ci 127 Qs ar URL UE Da a OS UPC e qe 0 Aggregation Ports Rx Frames OK is ogo huy 0 TX AMES ct a addi au co en pe epe de 0 Rx Bytes ORG eie a er ene Shai 0 Tx Bytes ir ta ger reines eR e 0 Rx Frames ErtOP u i44 leo ee he 0 IPG Status LAG Status Name Status Port List Name Status Port List enable 5 1 1 41 disable ipg2 enable p6 dp2 lag2 disable ipg3 enable p7 dp3 lag3 disable ipg4 enable p8 dp4 ipg5 enable p3 Enet Port ID pl p2 p3 p4 p5 p6 7 p8 Link Status down down up down down down down down Port Media invalid invalid copper copper copper copper copper copper Auto Negotiation on on on on on on off on Duplex Status full full full half half half full half Speed none none 1000 none none none 10 none dix Status normal normal normal normal normal normal xover normal Pause Fr
2. DA eei eere 36 23 NR As es A e d Peg i enn 34 87 EQ 96 EQ SEEOSSS i ome ia 82 RS dee ceo o estate td I e Bene 3 87 S Meena 23445 BBand id y a 44 25 BBand ate tal 43 45 Radios POL ge eate 457927 Radio POL US seed tM esa 446819 POLL ETTO Sora Iw xxn 0 POLI ene Sioa id 178 TK BIOGKST4 Gee m 2920654418 Tx rece 2927394285 RX ORT wisi eee 2920700136 Rie BLOCKS OK i ails tea et 2927440057 Rx Blocks ECC acta dia 31865032 RX BLOCKS ECPOC Tahal 24834648 Change in Rx Block Errors 0 Change in Rx Block Errors 0 Block Error pasa 0 Block Error Rat wi shy vs Elec x es 0 Tx Cable Los Sta ehe 0 1 TZ Cable LOS Gch aed a Sac ee aya e T Rx Cable LOSS is alas det 5051 EOSS 8 aorta 0 1 Cable Loss 2 22222 2 0 8 Cable Loss Change c4 o d ee RS 0 9 a a A Gib TR RU RU od CILL Merlin Comprehensive Utilities Tool 3 5 0 Page 38 User Guide Version 5 0 Appendix A TX DE nO Nux nsa eae Sours se 550000 A ase Vere s a uet 550000 io E
3. Merlin Comprehensive Utilities Tool 3 5 0 Page 2 User Guide Version 5 0 Using Merlin 2 0 Loading Merlin on a PC Merlin is available for download free of charge from the DragonWave Customer Support Web site http support dragonwaveinc com diagnostics A user login is required to access the http support dragonwaveinc com diagnostics directory Select Merlin v X XX change me to exe where X XX is the latest release number and download it to your PC Rename the file from Merlin vx xx change me to exe to Merlin v x xx exe Unzip the folder and copy the Merlin vX XX application to a directory of your choice avoid a path length of greater than 128 characters When Merlin is running all text files created by Merlin will be deposited in that same directory by default Merlin needs WinPcap version 3 1 or later to be installed on your PC before Layer 2 MAC connectivity features will work Merlin requires the Windows Packet Capture Library WinPcap version 3 1 or greater to be installed on the user PC before the Layer 2 MAC connectivity features of Merlin can be used Download WinPcap from the following url http www winpcap org and install it on your PC Once WinPcap has been installed the Layer 2 features of Merlin vX XX exe can be run Note that for Microsoft Vista and Windows 7 operating systems Merlin must be run in Administrator Mode To do this right click on the Merlin software icon and select
4. C XCoding W orkspaceNSupport WorkspacexMerlinNogdata Explore Create File Edit Cmd File Select File C Coding_ Workspace Support_ Workspace Merlin B atchCommands txt Create Ip File Edit Ip File Select Ip File C Coding_Workspace Support_Workspace Merlin PAddress txt Home Batch Command Processing Create the list of CLI commands to be executed in a simple text file or enter the list of commands directly into the List of Commands window If a text file was created use the Select Command File button to load the commands into the List of Commands window Create the list of target IP addresses corresponding to DragonWave nodes on the network The list of IP addresses uses a simple text file format The IP addresses file can be created manually or can be created using the button Create IP File within the GUI window Select the IP address file using Select IP File button Click the Start button to begin execution of the list of CLI commands Notes Merlin Comprehensive Utilities Tool 3 5 0 Page 35 User Guide Version 5 0 Using Merlin 1 The batch command set will be executed exactly as entered by the user therefore caution must be used each command verified and the proper order of commands must be used as described in the product s user manual Enter one CLI command per line within the command window Verify each CLI command by connecting to a target element via Telnet and manually
5. EJ DragonWave Inc Merlin v3 5 File Tools Help Load File Batch Mode List of Commands EN Please Enter the IP Address Usemame and Password of the modem for Single Mode Processing IP Address 19216810100 Usemame energetic Password p Select Directory C Documents and Settings tmcneill Desktop Nogdata Explore Create File Select Cmd File C Documents and Settings tmcneill Desktop BatchCommands bd Create File Edit IP File Select Single Mode at the top of the Batch Commands window Using Merlin Create the list of CLI commands to be executed in a simple text file or enter the list of commands directly into the List of Commands window If a text file was created use the Select Command File button to load the commands into the List of Commands window Enter the IP address and if required enter the appropriate username and password Click the Start button to begin execution of the list of CLI commands Merlin Comprehensive Utilities Tool 3 5 0 Page 33 User Guide Version 5 0 Using Merlin El DragonWave Inc Merlin v3 5 File Tools Help Load Cmd File Single Mode List of Commands set bandwidth record logging on set syslog forwarding on set syslog forwarding host 192 168 10 1 save mib Select Directory C ACoding W orkspace Support W orkspace MerlinNlogdata Explore Select File C Coding_ Workspace Support_Workspace Merlin B atchCommands txt Create I
6. Run as Administrator from the menu This needs only to be done once Subsequent starting of Merlin will only require the left clicking of the icon directly Note that the Layer 2 features are not supported in the Horizon Quantum product or the Horizon Compact product Merlin Comprehensive Utilities Tool 3 5 0 Page 3 User Guide Version 5 0 Using Merlin This page left blank intentionally Merlin Comprehensive Utilities Tool 3 5 0 Page 4 User Guide Version 5 0 Using Merlin 3 0 Connecting the PC to the Network You may run Merlin when the PC is directly connected to any Ethernet port of the Horizon range of products or AirPair system or with the PC connected via a network For functions that require IP connectivity Diagnostics Monitoring tool etc your PC must have its IP settings configured for the same subnet as that of the node or network to which you are connecting For Horizon Compact either Port 1 or Port 2 can be used to retrieve discovery information whichever one is configured for system management However Merlin Reset and Default Unit and Firmware Upgrades utilities both require that the unit be discovered in boot mode within 10 seconds of power up If the unit is not discoverable in boot mode on one port switch to the other port On newer product builds either port can be used Merlin Reset and Default Unit and Firmware Upgrades utilities both require that the unit be discovered in boot mode within 10
7. D Dragonvvave Merlin Comprehensive Utilities Tool Release 3 5 0 User Guide Version 5 0 Merlin Comprehensive Utilities Tool 3 5 0 Pagei User Guide Version 5 0 NOTICE This document contains confidential information which is proprietary to DragonWave No part of its contents can be used copied disclosed or conveyed to any party in any manner whatsoever without prior written permission from DragonWave Inc Copyright 2001 2011 DragonWave Inc Merlin Comprehensive Utilities Tool 3 5 0 Page ii User Guide Version 5 0 1 0 INTRODUCTION 5 ves eoe ores egeo nai 1 1 1 DIAGNOSTICS 1 1 2 MONITORING Na creverit bea 1 1 3 NETWORIC TIEITIESz 1 1 4 HORIZON SPEED UPGRADES iia 1 1 5 FTP SOETWARE UPGRADES 1 3 2 eripe Nd MES cid 1 1 6 DISCOVER UTE eine et ai are iere 1 1 7 RESET AND DEEAULET UNIT 3 2 Saad E A A AA ee pate 1 1 8 FIRMWARE UPGRADES e ameta el ee mis 2 2 0 LOADING MERLIN 3 3 0 CONNECTING THE PC TO THE 5 4 0 USING MERLIN LS iieri Edda od 7 4 1 DIAGN
8. DragonWave Performance Log SNR Merlin Comprehensive Utilities Tool 3 5 0 Jun 08 17 34 51 TBD Jun 03 17 19 48 TBD Jun 03 17 04 46 TBD Jun 03 16 49 44 TBD Jun 03 16 34 40 TBD Jun 03 16 19 38 TBD Jun 03 16 04 36 TBD Jun 03 15 49 33 TBD Jun 03 15 34 31 TBD Jun 03 15 19 29 TBD Jun 03 15 04 26 TBD Jun 03 14 49 23 TBD Jun 08 14 34 21 TBD Jun 08 14 19 17 TBD Jun 03 14 04 15 TBD perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 perf 331799 16 port 1 Page 41 Appendix A Eb No RSL Temp Avg BW PeakBW 3 58 496 4 dB CPU NA IF 40 3C 0 0 3 51 283 4 dB CPU NA IF 40 3C 0 0 3 53 289 8 dB CPU NA IF 40 3C 0 0 3 50 222 7 dB CPU NA IF 40 3C 0 0 3 52 331 5 CPU NA IF 40 36 0 0 3 48 172 4 dB CPU NA IF 40 3C 0 0 3 57 349 6 dB CPU NA IF 40 3C 0 0 3 45 161 9 dB CPU NA IF 40 3C 0 0 3 68 235 9 dB CPU NA IF 40 3C 0 0 3 72 70 9 CPU NA IF 40 3C 0 O 3 49 286 5 dB CPU NA IF 40 3C 0 0 3 52 475 8 dB CPU NA IF 40 3C 0 0 3 51 303 1 dB CPU NA IF 40 3C 0 0 3 61
9. Start Process unit please follow all pop up instructions carefully Note Before starting process please Discover the Horizon Unit first using the Discover Horizon Units tab If you are having difficulty try discovering the unit while it is in the process of resetting or power cycling Note Horizon Quantum NOT Supported MAC Address IP Address Reset Count Default Gateway _Home Horizon Utilties using Proprietary MAC protocol Merlin Comprehensive Utilities Tool 3 5 0 Page 25 User Guide Version 5 0 Using Merlin 4 7 1 Recovering a Non functioning Node Use the following procedure to reset a node 1 2 3 4 click on the Select PC Interfaces button click on List Available Interfaces button A list of network interfaces on your PC is displayed select your particular network connection interface click on the Discover Horizon Units button on the home page You will need to run the Discover Horizon Units application and select the node for which you require the reset f you are unable to discover the unit normally try power cycling it and discovering within the first 10 seconds of boot up boot mode In boot mode the unit will have an IP Subnet Mask Default Gateway of 255 255 255 255 Select it to populate the fields at the bottom of the window click on the Reset and Default Unit button The six fields at the bottom of the window will be populated with
10. These 3 sections are hierarchical meaning that if for example Critical issues exist those issues will be displayed and must be dealt with first Once Critical issues are addressed then Major issues resulting from that correction if any are displayed This approach reduces the amount of information provided and allows the user to focus on the top priority issues It is recommended that Brief Mode Diagnostics be used This is the default setting Detailed Mode Diagnostics are to be used when requested to do so by DragonWave Customer Support Examples of each report can be found in the Appendices The Diagnostics report is shown in its Brief Mode with the Warnings section highlighted Either a single node or a batch of several nodes can be queried for diagnostic information Selecting Cal Table Correction will update the Cal Tables in the modem if the diagnostics show require an update Merlin Comprehensive Utilities Tool 3 5 0 Page 8 User Guide Version 5 0 Using Merlin Click on the Diagnostics button on the Home screen and the Diagnostics screen will display as shown below BD DragonWave Inc Merlin v3 5 File Tools Help Start Diagnostics Brief Mode Detailed Mode Event Logs Single Mode Batch Mode Performance Logs Telnet Mode Retrieve First 150 Entries Approx of Event and Performance Logs Please Enterthe IP Address Usemame and Password of the modem for Single
11. button is clicked the file will be checked to see if it has been tampered with since it was created by Merlin The following Authentication Results window opens showing the result Click on the OK button to close the window and return to the Diagnostics page of Merlin DragonWave Inc Merlin v3 5 Authentication Results Authentic N CtiliiiesiLogdatalP 192 168 253 66 Wed Sep 29 14 34 03 2010 DM diag HC ExE Legend NA Files does not contain Security Check Feature YES Security Check successful File is Authentic NO Security Check unsuccessful File is NOT Authentic Merlin Comprehensive Utilities Tool 3 5 0 Page 13 User Guide Version 5 0 Using Merlin 4 2 Link Monitoring Tool Click on the Monitoring Tool button on the home page DragonWave Inc Merlin v3 5 File Tools Help Link Monitoring Reset Traffic Stats When Starting Polling Sessions jane Interval sec 60 Check Errors 121880700 Sa No Enors 3216810000 MMMM No Errors Usemame energetic Password Link 2 Output Directory Documents and 5 Link Monitoring Screen This tool provides a timed monitoring feature for both ends of up to five DragonWave links It provides the ability to monitor the link s e Wireless port errors e modem block receive errors RF characteristics The Link Monitoring Tool can be used for bench top testing an
12. 00 Visit us on the Internet at http www dragonwaveinc com Latest Version of Merlin available at http support dragonwaveinc com diagnostics Merlin Comprehensive Utilities Tool 3 5 0 Page 44 User Guide Version 5 0
13. 411 9 dB CPU NA IF 40 36 0 0 3 74 236 2 dB CPU NA IF 40 3C 0 0 User Guide Version 5 0 Appendix A This page left blank intentionally Merlin Comprehensive Utilities Tool 3 5 0 Page 42 User Guide Version 5 0 Appendix A Appendix C Example of an Event Log File Info Jun 02 14 17 33 TBD Warn Jun 02 14 17 33 TBD Info Info Info Info Info Info Info Info Info Info Info Info Warn Jan 01 00 01 09 TBD Info Info Info Info Info Info Info Info Info Jun 02 14 17 15 TBD Jun 02 14 17 15 TBD Jun 02 14 16 47 TBD Jun 02 14 15 44 TBD Jun 02 14 00 45 TBD Jun 02 14 00 40 TBD Jun 02 13 32 08 TBD Jun 02 13 32 00 TBD Jun 02 13 31 57 TBD Jun 02 13 31 39 TBD Jan 01 00 01 09 TBD Jan 01 00 01 09 TBD Jan 01 00 01 06 TBD Jan 01 00 01 04 TBD Jan 01 00 01 03 TBD Jan 01 00 01 03 TBD Jan 01 00 00 51 TBD Jan 01 00 00 35 TBD Jan 01 00 00 32 TBD Jan 01 00 00 32 TBD Jan 01 00 00 32 TBD Warn Jun 02 13 30 03 TBD Info Merlin Comprehensive Utilities Tool 3 5 0 Jun 02 13 30 02 TBD mib 331 799 27 User energetic logged in Telnet 2 port sys 331 799 2 port 1 Modem receiver loss of signal alarm cfgChange 331 799 26 System Configuration set default gateway with value 192 168 0 4 applied
14. EXECUTION 2 000 41 32 4 9 4 MERLIN GUI COMMANDS IN SINGLE 4 44060 8000 32 4 9 5 MERLIN GUI COMMANDS IN BATCH 000 4000000 35 4 9 6 RESULTS OUTPUT FE loi c eer tii 36 4 9 7 USING CUSTOMIZED USERNAMES AND PASSWORDS 0 rrr rt rt nnne 37 APPENDIX EXAMPLE OF A DIAGNOSTICS FILE eee nennen nnne 38 APPENDIX B EXAMPLE OF A PERFORMANCE LOG FILE 41 Table of Contents Merlin Comprehensive Utilities Tool 3 5 0 Page iii User Guide Version 5 0 APPENDIX C EXAMPLE OF AN EVENT LOG FILE 43 Merlin Comprehensive Utilities Tool 3 5 0 Page iv User Guide Version 5 0 1 0 Using Merlin Introduction Merlin is a PC based Windows application that supports the DragonWave AirPair and Horizon wireless Ethernet networking products and the APX104E and APX108bE SDU TDM over Ethernet products It provides the user with a comprehensive GUI presented feature set designed to facilitate the management and troubleshooting of DragonWave product installations The following functions are available when using Merlin 1 1 1 2 1 3 1 4 1 5 1 6 1 7 Diagnostics This option allows the user to select one node or a
15. FTP Server Username and FTP Server Password in their respective entry fields Merlin Comprehensive Utilities Tool 3 5 0 Page 18 User Guide Version 5 0 Using Merlin 4 using the radio buttons select either Batch Mode or Single Mode as desired if Single Mode enter the IP address of the node concerned along with username and password 6 if Batch Mode Merlin requires a list of IP addresses of nodes in the network before it can proceed to upgrade software If you do not yet have a list click on the Create IP File button Provide a name for the file A text file having the name that you have provided will be opened Follow the directions shown in the file and add the IP addresses user names and passwords of the systems you wish to upgrade Save the file If a file already exists you can select that file by clicking on the Select IP File button and selecting the desired file from the file select window Once the file has been selected the path to the file will be displayed beside the button If you wish to edit this file click on the Edit IP File button and the file will be opened for editing as required 7 click on Start Upgrade button Progress text will be displayed in the window A single Excel csv file is created containing the results of all the upgrades and a separate text file is created for each device showing the communication between the program and the device The information in the text file is the same
16. Frame Size 9600 Admin State on In order to invoke this configuration through the Batch Command Line Processing enter the CLI command followed by each parameter on one line with each parameter being comma separated set enet config 1 P1 0ff 9600 0n y Merlin Comprehensive Utilities Tool 3 5 0 Page 30 User Guide Version 5 0 Using Merlin 4 9 1 Command Line Mode In this mode of operation Merlin is executed through the use of a command line entry This is performed from the directory in which Merlin exists and takes the form of merlin batch ipaddress txt cmd txt The user creates a text file containing the target CLI commands and an associated text file containing the list of target IP address against which the commands are to be run In other words it is a method to run this set of commands against that set of IP addresses There are two text files required in order to accomplish batch command processing 1 Alist of CLI commands that are to be executed against the target elements a The filename can be chosen by the user The filename cmd txt is used in the examples 2 Alist of IP addresses for the target elements a The filename can be chosen by the user The filename ipaddress txt is used in the examples Notes 1 The batch command set must be executed from within the same directory in which Merlin exe exists Enter one CLI command per line within the command list text file Verify each CLI command by connect
17. address in the ipaddress txt file To add a single username password for a group of IP addresses use the following text before the list of IP addresses Use default accounts lt username gt lt password gt An example ipaddress txt file would therefore appear as follows Use default accounts master secret 192 168 10 100 192 168 10 101 192 168 10 102 If groups of elements require different usernames passwords from each other then pre pend each group with the use default accounts username password and insert the appropriate username and password for that group To add a username password on a per IP address basis use the following syntax ip address gt lt username gt lt password gt An example ipaddress txt file could be 192 168 10 100 jsmith magic 192 168 10 101 jdoe birthday In either case if a username password is not entered then the program will attempt to use the default of energetic and wireless If the username or password is not accepted by the element the error message unit not supported is displayed in the DOS command window that was used to execute Merlin batch commands Merlin Comprehensive Utilities Tool 3 5 0 Page 37 User Guide Version 5 0 Appendix A Appendix A Example of a Diagnostics File kk kk kk Ck ck kk kk Sk Ck ck Ck Ck kk kk ck Sk Ck ck kk Sk kk Sk ck ck kk kk Ck Sk kk Ck ck kk kk kk kk kk Sk kk Sk Sk Sk ko ko DragonWave Quantum Diagnos
18. group of nodes and generate a diagnostics report showing the current snapshot of system configuration and operational status for each node The report can be in either a brief or verbose format The Brief Mode returns the Warnings and Summary section only and the Detailed Mode returns the same as the Brief Mode plus sixteen sections of more detailed system information Historical information can be found in the Events Log or Performance Log both of which may be accessed using the Diagnostics feature Text file reports for each node are filed in the folder of your choice Monitoring Tool Key system parameters RSL SNR Eb No Equalizer stress Block Errors Ingress Egress data rate of up to five 5 links 10 nodes can be monitored at adjustable frequent intervals over a selected time period and an Excel csv file created for reference purposes Network Utilities Use this routine to record the configuration parameters of several system nodes A text file having a batch of node IP addresses can be used to direct Merlin to each node or a contiguous range of IP addresses can be entered directly into Merlin The resulting record can be found in an Excel CSV file Horizon Speed Upgrades This feature is not currently active All speed upgrades must be arranged through your DragonWave sales representative FTP Software Upgrades System software upgrades can be facilitated by using this option Discover Utilities To poll a netw
19. into the six fields This node would then be the target for whatever application is being attempted Merlin Comprehensive Utilities Tool 3 5 0 Page 7 User Guide Version 5 0 Using Merlin 4 1 Diagnostics All the Horizon products and AirPair systems can take advantage of the Diagnostics feature The very successful DragonWave Diagnostics Utilities software has been integrated into Merlin providing a more convenient and user friendly way of generating a diagnostics text file This file contains all the configuration and current status details including any alarms and warnings of the targeted Horizon or AirPair unit and may be written in the folder of your choice on your PC An option is also available that will generate a separate text file of the contents of Event and or Performance logs Beginning in Merlin Version 3 5 0 the Warnings section of the Diagnostics output has been enhanced to direct the user to the most critical fault or faults There are 3 sections at the top of the output file immediately after the header o Critical Issues Hardware failures Link down or link not passing traffic o Major Issues Link degradation in the form of e degraded RF parameters e significant data loss o Minor Issues and Information Only Issues RF parameters are approaching but have not reached levels that are cause for concern Minor trickling errors data loss Other pieces of information that be of interest to the user
20. issuing the command Enter one IP address per line within the IP address text file The default username and password of energetic wireless is used If a different username and password is required please refer to section 0 Using Customized Usernames and Passwords 4 9 6 Results Output File The results or system response from the execution of the commands will be written into a text file one per IP address The CLI command which was issued along with the response will be written to the file For example if the command get programmed frequency were issued then the response written to the results output file would be get programmed frequency Index TX RF RX RF C1 21225000 22425000All Frequency in KHz The text file will exist in the directory in which Merlin exe was executed The name format is as follows lt ipaddress gt lt date time year CMD Output txt For example 192 168 255 30 Mon Oct 18 11 45 27 2010 CMD Output txt Merlin Comprehensive Utilities Tool 3 5 0 Page 36 User Guide Version 5 0 Using Merlin 4 9 7 Using Customized Usernames and Passwords The default username and password of energetic and wireless is used unless a different username password is entered In order to change the username password to match the element configuration there are 2 options 1 Add a single username password to the ipaddress txt file that is used for a group of elements 2 Add a username password for each IP
21. seconds of boot up If the unit is not discoverable in boot mode on one port switch to the other port On newer product builds either port can be used The Merlin features that apply to AirPair are supported in either in band or out of band management modes For Discover Utilities Reset and Default Unit and Firmware Upgrades where Merlin relies on Layer 2 packets for its functionality avoid connecting to a network having routers as these may block Layer 2 packets Ethernet switches pass Layer 2 packets so it is generally acceptable to connect to Horizon nodes via a switch or via multiple switches throughout a network and run the Merlin utility For IP based information the above rules do not apply As long as Telnet connectivity is available IP based information will be accessible Merlin Comprehensive Utilities Tool 3 5 0 Page 5 User Guide Version 5 0 Using Merlin This page left blank intentionally Merlin Comprehensive Utilities Tool 3 5 0 Page 6 User Guide Version 5 0 Using Merlin 4 0 Using Merlin Double click on the Merlin vX XX exe application file and the opening Home screen will appear DragonWave Inc Merlin v3 5 File Tools Help Requires IP Connectivity to the Device Diagnostics Create a Merlin diagnostics report Supports AirPair Compact Compact DUO Quantum SDU16 APX104 and 108 Monitoring Tool Timed Monitoring tool for both ends of up to five DragonWave links Support
22. seen scrolling in the activity window 4 5 2 Horizon Products Software Upgrades Click on the FTP Software Upgrades button on the home page Once the FTP Software Upgrades page opens click on the Horizon button The program does NOT perform a software upgrades on Horizon Compact Use the FTP method as described in the Horizon Compact Product Manuals Merlin Comprehensive Utilities Tool 3 5 0 Page 19 User Guide Version 5 0 Using Merlin El DragonWave Inc Merlin v3 5 File Tools Help AirPair Horizon Horizon FTP Software Upgrade Procedure Cal Table Correction Please Enter the Following path filename Maximum number of simultaneous 20 1 Application OMNI 7 upgrades Max 20 File 2 Modem OMNI CADocuments and Settings imcneill Desktop Wogdata Select Directory button for Directory to store Data Results to Create IP File button to create a Generic IP address text file Select IP File to select IP Address File CADocuments and Settings imcneillDesktopWP Address bd Note Instructions For Usage of IP Address file are contained within the File Itself A Warning page will open indicating that it is up to the user to select the proper file for transfer An additional warning appears indicating that in Horizon Quantum the newly downloaded file must be made active by switching to the inactive Flash memory bank BD DragonWave Inc Merlin v3 5 PONE The program does not check fo
23. 0083 WP2 Modem Modulation qam256 Radrol s e Sobre a trae eater 273859 WP1 Radio Transmitter on Rad102 HWEDS 548ate e Reyes RR 73859 WP2 Radio Transmitteri il ve 4 on Install Type Horizon IDU QUANTUM WP1 Transmit Power 19 5 Licensed 5 800 WP2 Transmit 95 5 Current Speed sasa RS ue Eae gone 800 Net Man p3 Radio Badia e fcc23 2 50 R5 AG EAE S euge off System hz50 364 256gam ATREA a off System Capacity DualModemMultiRadio SNM Ppa gib e ia ta off Radiol Typeiecsvileeswo TxHigh REO in Qe eee UHR ent YS not set 2 TxHigh US rea vereque te acre MI XR E tne tent off Applications macae tia deerit lts Sud Ingress WE atada 0 0 Freg File 9 59 e eased 1 0 21 Egress Rates dais 0 0 Mast TxcPOWeT teed m aO a N A ew HL gt 0 SensitivityZzi e24 ated N A MDC ag ique Qu rs eek ante ce 21 off qus med Vea IR eet N A RedundatiCy iud YE off WIRELESS PORT 1 WIRELESS PORT 2 od qub sue a ata ose 27 58 BANG seb Ar dle aes vue 26 22
24. C attempting to perform the upgrade Note that the Frequency File must be upgraded through the FTP method and cannot be upgraded using Layer 2 connectivity SDU s may also be upgraded but can only be accessed via the serial port of the device If a Horizon product has been selected in the Discover Utilities routine then that unit s details MAC Address etc will be displayed in the fields below the display area and Firmware Upgrades will be applied to that unit Alternatively manually entering a known MAC address in the MAC Address box will cause upgrades to be performed on the unit to which the MAC address belongs Merlin Comprehensive Utilities Tool 3 5 0 Page 28 User Guide Version 5 0 Using Merlin You can download the Modem File OMNI File and Frequency File from the DragonWave Customer Support website http support dragonwaveinc com When downloading Merlin Software you must save each file into its own directory folder on your PC After clicking on the OMNI File Modem File or Frequency File button you will be prompted to select the appropriate file from its own directory on your PC Once entered you will be prompted to power cycle the unit and hit the OK button Follow the on screen instruction through the rest of the upgrade process Note You must be connected to Port 2 on the Horizon Compact out of band management in order to upgrade firmware The OMNI File or the Frequency File can be upgraded indivi
25. In addition the IP address configuration will be reset to the factory defaults This feature is restricted Proof of ownership and the appropriate authorization from within your organization must be provided before a reset key will be issued Merlin Comprehensive Utilities Tool 3 5 0 Page 26 User Guide Version 5 0 Using Merlin The Horizon Quantum and Horizon Compact products do not support this feature Use the following procedure to return the Superuser name and password to the default values of energetic and wireless 1 click on the Select PC Interfaces button 2 click on List Available Interfaces button A list of network interfaces on your PC is displayed 3 select your particular network connection interface 4 click on the Discover Horizon Units button on the home page You will need to run the Discover Horizon Units application and select the node for which you wish to default the Superuser 5 click on the Submit File to Support button A file of relevant information is created and saved in the folder selected in the Diagnostics screen Submit this file to DragonWave DragonWave will provide another file containing a reset key 6 once DragonWave provides the file containing the reset key enter the key into the field below the Reset button and click on the Reset button or click on the Reset button and locate and select the file The system will be reset The issued reset k
26. Mode Processing IP Address 192 168 10 100 Usemame energetic Password pee Select Directory CADocuments and Settings imcneill Desktop Noadata Select Directory Use this button to select the Directory to store Data Results to Create IP File Use this button to create a Generic IP address text file Select IP File Use this button to select IP Address File esktop VP Address txt Create IP File Select IP File C Documents and Settings tmcneill D Edit IP File Note Instructions For Usage of IP Address file are contained within the File Itself _Home Merlin Comprehensive Utilities Tool 3 5 0 Page 9 User Guide Version 5 0 Using Merlin 4 1 1 Single Mode Diagnostics To generate a diagnostics text file for a single unit 1 2 ensure that the Diagnostics check box is checked if desired check the Events Logs and or the Performance Logs check boxes to have the contents of the logs included in separate files if either of the logs have been selected checking the Retrieve First 150 box will limit the log entry output to approximately 150 records Note that the Events Log can store up to 17 500 event records and the Performance Log can store up to 8000 records click on the Brief Mode or Detailed Mode as required to select the degree of detail in the report The Brief Mode returns the Warnings and Summary section only and the Detailed Mode returns the same as the Brief Mode plus sixteen sections
27. OSTICS 3 22 nite cx E 8 4 1 1 SINGLE MODE DIAGNOSTICS s sence diac teta desine 10 4 1 2 BATCH MODE DIAGNOSTICS 11 4 1 2 1 CREATING EDITING AN IP ADDRESS BATCH 4 12 4 1 3 AUTHENTICATING A DIAGNOSTICS 22 13 4 2 LINK MONITORING 5 odds cca tae ri 14 4 3 ie Probe datada dale idolo 16 4 4 HORIZON SPEED UPGRADES cete esit 17 4 5 FIP SOFTWARE UPGRADES e DEI Deed td 17 4 5 1 AIRPAIR SOFTWARE UPGRADES ssseseseseseseseseseeececececeseeeseseseeeceeeseeeeeeeeeeeeeeeseeeseeeseeeseeeees 18 4 5 2 HORIZON PRODUCTS SOFTWARE 2 0 0000 000 19 4 6 DISCOVER UTILES A 22 4 7 RESET AND DEFAULT THE iecore tas 25 4 7 1 RECOVERING A NON FUNCTIONING 26 4 7 2 SUPER USER FACTORY DEEAULT etatis bee e oido 26 4 8 FIRMWARE UPGRADES VIA LAYER 2 CONNECTIVITY 2 28 4 9 MERLIN BATCH COMMAND LINE PROCESSING ccoccccncnononononononononononononononononononononononononononononos 30 4 9 1 COMMAND LINE 31 4 9 2 EXECUTION OF BATCH CLI COMMAND 31 4 9 3 MERLIN GUI COMMAND
28. address username and password of the node being upgraded if Batch Mode Merlin requires a list of IP addresses of nodes to be upgraded in the network before it can proceed to upgrade software If you do not yet have an IP address list the same file that may have been used in the batch Diagnostics routine can be used click on the Create IP File button Provide a name for the file A text file having the name that you have provided will be opened Follow the directions shown in the file and add the IP addresses user names and passwords of the systems you wish to upgrade Save the file If a file already exists you can select that file by clicking on the Select IP File button and selecting the desired file from the file select window Once the file has been selected the path to the file will be displayed beside the button If you wish to edit this file click on the Edit IP File button and the file will be opened for editing as required 6 If Cal Table Correction box is selected and APP OMNI 1 2 2 is being uploaded to the device Merlin will verify the existing modem cal table and correct if required 7 click on Start Upgrade button Progress text will scroll in the window A single Excel csv file is created containing the results of all the upgrades and a separate text file is created for each device showing the communication between the program and the device The information in the text file is the same seen scrolling in the ac
29. by user energetic from CLI protocol mib 331 799 26 Saved mib successfully mib 331 799 26 User energetic logged in Telnet 1 port mib 331 799 26 User energetic logged out Telnet 1 port cfgChange 331 799 26 System Configuration set web server with value on applied by user energetic from CLI protocol mib 331 799 26 User energetic logged in Telnet 1 port sys 331 799 2 port 1 Modem receiver loss of signal cleared if 331799 2 Loading IF1 succeeded Rx freq 1875000000Hz Tx freq 675000000Hz if 331799 2 Loading IF1 succeeded Rx freq 1875000000Hz Tx freq 590000000Hz sntp 331 799 24 SNTP time server available sys 331 799 2 Port 3 link up sys 331 799 2 cold start sys 331 799 2 port 1 Modem receiver loss of signal alarm sys 33 1799 2 System initialized if 331799 2 Loading IF1 succeeded Rx freq 1875000000Hz Tx freq 675000000Hz sys 331 799 2 Radio Manager is initialized mdmdir 331799 2 Wireless port2 not activated mgmit 33 1799 2 Successful in programming FPGA etfs dwiRO Fpga fpga rbf sys 331 799 2 Successfully read file sysconfig sys 331 799 2 Syslog is initialized sys 33 1799 2 Flash Log is initialized sys 33 1799 3 Successfully read file sys 33 1799 26 System is reset mib 331 799 26 Reset system Page 43 User Guide Version 5 0 Appendix A Copyright 2000 2011 DragonWave Inc Printed in Canada All rights reserved Merlin Utilities User Guide 83 000041 01 05
30. d The file is a text file opened in Notepad by default Any text file editor will work An example of an IP address batch file is shown below Basic instructions are included in the file The IP address user name and password are required for each node for which a diagnostics report is required Note that the IP addresses user names and passwords are separated by a comma Each IP address group is on a separate line The DragonWave default Superuser name and password energetic wireless will be used if no other user name or password is specified A valid Superuser name and password must be included for the diagnostics reports to be generated P Newfile txt Notepad File Edit Format View Help This is an IPAddress text file for use with the Dragonwave Merlin utility suite any line which starts with the hash is a comment and is ignored Use the line use default account energetic wireless to change the default account information used to login to the AirPair or Horizon Modems Use this anywhere in the list and as often as the default needs to change This is handy for use with Multiple Market User accounts Please note that this is a comma delimited file with the columns labelled as IP Address Username Password The default account information of energetic and wireless will be used unless specified 192 168 10 100 energetic wireless Merlin Comprehensive Utilities Tool 3 5 0 Page 12 Us
31. d can be used for in field monitoring of active links to determine if data loss is currently occurring The Polling Interval and the duration of the link monitoring can be set by the user Merlin Comprehensive Utilities Tool 3 5 0 Page 14 User Guide Version 5 0 Using Merlin An Excel csv file is created for each node showing key system parameters RSL SNR Eb No Equalizer stress Block Errors Ingress Egress data rate and how they have changed over time The length of time to monitor the system s can be preset 1 Enter the IP addresses of the two nodes in each link in the IP fields Up to five links can be entered Alternatively go to step 2 2 click on the Use this button to load the ipaddress txt file button to open a Windows explorer window Locate the IP address text file you desire and click on the Open button The IP addresses stored in the file will populate the IP address fields 3 set the time over which you want the systems to be monitored by clicking on the drop down time selection box and selecting the time enter the polling interval in seconds in the Polling Interval sec box click on the Start Stop buttons to start and stop the monitoring process Each link can be independently started and stopped as desired The Excel csv file generated will be found in the default folder shown on the Diagnostics page Note For Horizon Quantum only Ethernet ports 1 and 2 not 3 through 8 are supported in this re
32. dually at anytime If you require to upgrade the Modem File note that the OMNI File must also be upgraded with the Modem File being upgraded first The Frequency File can only be upgraded using the FTP method Merlin Comprehensive Utilities Tool 3 5 0 Page 29 User Guide Version 5 0 Using Merlin 4 9 Merlin Batch Command Line Processing Merlin supports batch command processing against network elements both in Merlin Command Line Mode operation and through the Merlin GUI For example should a configuration setting require a change on multiple network elements then the same command s can be executed against the group of target elements The commands can be a single CLI command or can be multiple CLI commands with each listed on a new line Multi response commands can be entered on a single line with parameters being comma separated For example In Horizon Quantum the set enet config command is performed through a wizard and requires multiple responses gt set enet config Press Ctrl X to exit config process Press Enter to retain previous value Port 1 8 1 1 Port Name p1 P1 Pause Frame Enable tx 1 rx 2 both 3 off 4 off off Maximum Frame Size 1600 9600 Admin State on 1 off 2 on on Apply the above settings Enter yes y or no n y Enet Port ID Port Name P1 Auto Negotiation on Duplex Status full Port Media fiber Speed 1000 Mdix Status auto Pause Frame Enable off Max
33. e a more extensive view of directories in your PC system from which to select a suitable location Merlin requires a list of IP addresses of the nodes in the network before it can proceed to gather information If you do not yet have a list click on the Create IP File button Provide a name for the file A text file having the name that you have provided will be opened Follow the directions shown in the file and add the IP addresses user names and passwords of the Systems you wish to gather information from Save the file If a file already exists you can select that file by clicking on the Select IP File button and selecting the desired file from the file select window Once the file has been selected the path to the file will be displayed beside the button If you wish to edit this file click on the Edit IP File button and the file will be opened for editing as required Click on the Start button Progress will be shown in the information window will be displayed in the information window The report s will be found in the designated directory File names will include the IP address with a date and time stamp and the unit type AP HC HC Duo QT Example IP 192 168 255 50 Tue Jun 1 16 06 20 2010 BM diag QT txt Merlin Comprehensive Utilities Tool 3 5 0 Page 11 User Guide Version 5 0 Using Merlin 4 1 2 1 Creating Editing an IP Address Batch File Step 8 above notes that a batch file of IP addresses is require
34. er Guide Version 5 0 Using Merlin 4 1 3 Authenticating a Diagnostics File Existing diagnostics files can be checked for authenticity by clicking on the Authenticate Diag File button You will be prompted to select a previously generated diagnostics file Look in Olea y e EM 2 209 87 247 212 Tue Nov 27 14 54 52 2007 diag AP txt E sane again txt again Ext E testfile 2 txt My Recent 1P_192 168 255 50 Tue_Jun_1_16 06 20_2010 BM diag QT txt 2 testfile txt Documents ZIP 192 168 255 50 Tue Jun 1 16 07 54 2010 eventlog txt E Tuesday test 2 txt IP 192 168 255 50 Jun 1 16 07 55 2010 8M diag QT txt 2 Tuesday Test txt 2 IP 192 168 255 50 Jun 1 16 19 22 2010 perflog txt 1P_192 168 255 50 Tue_Jun_1_16 19 23_2010 BM diag QT txt IP 192 168 255 50 Tue Jun 1 16 20 21 2010 perflog txt 2 IP 192 168 255 50 Jun 1 16 20 22 2010 BM diag QT txt 2 IP 192 168 255 50 Tue Jun 1 16 42 50 2010 BM diag QT txt 2 IP 192 168 255 50 Jun 1 16 44 29 2010 BM diag QT txt 192 168 255 51 Thu Jun 3 13 46 00 2010 perflog txt IP 192 168 255 51 Thu Jun 3 13 46 01 2010 DM diag QT txt 2 IP 192 168 255 51 Thu Jun 3 13 46 01 2010 eventlog txt IP 192 168 255 51 Tue Jun 1 16 42 51 2010 BM diag QT txt gt elena File name iP 3 92 168 255 50 Jun 1 16 18 23 201 y laces Files of type TXT IP Address text File Cancel When the Open
35. ey is valid for only one reset Note to avoid possible security breaches to your network the reset key is valid for only one reset Subsequent reset attempts with the same key to the same or another unit will fail Merlin Comprehensive Utilities Tool 3 5 0 Page 27 User Guide Version 5 0 Using Merlin 4 8 Firmware Upgrades Via Layer 2 Connectivity Click on the Firmware Upgrades button on the home page The program does NOT perform a Firmware Upgrade on Horizon Compact DragonWave Inc Merlin v3 5 File Tools Help Available Interfaces Discover Horizon Units Firmware Upgrades Reset Utilities Download File NOTE If you are upgrading the Modem file it is required that you also upgrade the OMNI file The modem file must be upgraded first A reset or power down of the system is only required after all files have been downloaded OMNI File Modem File SDU File MAC Address IP Address Serial Number Subnet Mask Reset Count Default Gateway Horizon Lltilties using Proprietary MAC protocol There are 2 ways in which the Omni File and Modem Omni File can be upgraded namely through FTP and through a Layer 2 Ethernet connection The user s PC can be directly connected to the Horizon product connected through a Layer 2 Ethernet switch or through a Layer 2 network in order to upgrade the software The source PC containing the new software must be on the same broadcast domain as the P
36. ft s Packet Scheduler Merlin Comprehensive Utilities Tool 3 5 0 Page 22 User Guide Version 5 0 BD DragonWave Inc Merlin v3 5 File Tools Help Available Interfaces Discover Horizon Units Fimware Upgrades Reset Utilties Discover Horizon Units Check to Disable Waming Message Check here to enter Usemame and Password for HTTP Telnet buttons below 00 07 58 03 15 10 00 07 58 02 19 79 00 07 58 03 14 c8 C1N13AEE0007 DW122ADD 1041 C1N14AED0012 DW121ADD 1018 172 16 34 151 172 16 33 81 172 16 34 150 172 16 33 82 Select here to discover the Horizon Units on your ethemet segment 255 255 252 0 255 255 252 0 255 255 252 0 255 255 252 0 172 16 35 254 172 16 35 254 172 16 35 254 172 16 35 254 Using Merlin 00 07 58 02 1b f6 Hold the CTRL key to select multiple units When multiple units are selected they will all be opened when HTTP or Telnet selected MAC Address IP Address ResetCount Default Gateway _Home Interface selected is Intel R 82567LM Gigabit Network Connection Microsoft s Packet Scheduler Use the following procedure to invoke the Discover Utilities 1 select the Discover Horizon Units tab at the top of the PC interfaces page 2 click on the Discover Horizon Units button A warning message indicating that it may take some time to return results appears Click on OK As nodes are discovered they will be listed in the i
37. ing and ending IP addresses in the appropriate fields 4 select the directory in which you wish the csv file to be deposited using the Select Directory or Explore buttons or type in the path to the desired directory in the directory field 5 click on the Start button Activity text will be displayed in the information window When complete Network Scan Finished will be displayed Once the scan is complete the resulting csv file can be found in the directory selected Merlin Comprehensive Utilities Tool 3 5 0 Page 16 User Guide Version 5 0 Using Merlin 4 4 Horizon Speed Upgrades This feature is not currently active All speed upgrades must be arranged through your DragonWave sales representative 4 5 FTP Software Upgrades Click on the FTP Software Upgrades button on the home page Upgrading the software of an AirPair or Horizon product can be facilitated using this feature Select the AirPair tab to upgrade AirPair software or the Horizon tab to upgrade a Horizon product Software can also be downgraded on an AirPair if necessary For AirPair only one software file is required OMNI For the Horizon products Compact Duo and Quantum three files can be upgraded e Application OMNI e Modem OMNI e Frequency File The files must be located on an FTP server on the same network as the DragonWave systems The name of the file s should include path information The IP address of the FTP server is required along w
38. ing to a target element via Telnet and manually issuing the command Enter one IP address per line within the IP address text file The default username and password of energetic wireless is used If a different username and password is required please refer to section 0 Using Customized Usernames and Passwords 6 Prior to execution of the batch commands ensure IP connectivity exists to the target elements by issuing a Ping command to each of the elements or to a subset of elements 4 9 2 Execution of Batch CLI Command List Ensure the CLI command list one per line has been created in a text file cmd txt and the target list of IP addresses has been created in a text file ipaddress txt From the directory in which Merlin exe exists issue the following command Merlin batch ipaddress txt cmd txt This will run all commands listed in cmd txt against the list of ip addresses listed in ipaddress txt The filenames can be changed to the user s selection Examples 1 Change the SNMP Manager settings on a group of elements a The file cmd txt may contain the following commands set snmp manager 2 192 168 100 53 enable public save mib b The ipaddress txt file would create a list of IP addresses Merlin Comprehensive Utilities Tool 3 5 0 Page 31 User Guide Version 5 0 Using Merlin 192 168 10 100 192 168 10 101 192 168 10 102 192 168 10 103 2 Enable bandwidth logging on a group of elements a The file cmd txt could con
39. ith the FTP server log on user name and password A single node or multiple systems can be upgraded during a single upgrade session Merlin Comprehensive Utilities Tool 3 5 0 Page 17 User Guide Version 5 0 Using Merlin 4 5 1 AirPair Software Upgrades Click on the FTP Software Upgrades button on the home page The FTP Software Upgrades page will open with a default of AirPair which is the first Tab selection BD DragonWave Inc Merlin v3 5 File Tools Help AirPair Horizon AirPair FTP Software Upgrade Procedure Please Enter the Following Filename of OMNI on path fflename FTP Server IP Address FTP Server Usemame FTP Server Password C Batch Mode Multiple Modems C Single Mode Single Modem Select Directory C Documents and Settings tmcneill Desktop ogdata Explore Select Directory button for Directory to store Data Results to Create IP File button to create a Generic IP address text file Create IP File Select IP File to select IP Address File Select IP File C Documents and Settings tmcneill Desktop IPAddress bd Note Instructions For Usage of IP Address file are contained within the File Itself _Home Follow this procedure to upgrade or downgrade an OMNI file load on an AirPair system 1 if desired check the Allow Downgrades and Commit New Load Once Completed check boxes enter the name of the OMNI file including the path to the file enter the FTP Server IP Address
40. lease Merlin Comprehensive Utilities Tool 3 5 0 Page 15 User Guide Version 5 0 Using Merlin 4 3 Network Utilities Click on the Network Utilities button on the home page BD DragonWave Inc Merlin v3 5 File Tools Help Network Scan Lise this program to scan multiple IPs based on the IP Text file below for specifc configuration information and parse the output to a comma delimited CSV file Start Batch Mode Range Mode Select Directory C LltilitiesMogdata Explore Select Directory button for Directory to store Data Results to Create IP File button to create a Generic IP address text file Create IP File Select IP File to select IP Address File Select IP File C ALItilitiesNIPAddress txt Edit IP File Note Instructions For Usage of IP Address file are contained within the File Itself Home Network Utilities You can use this feature to scan multiple IP addresses for detailed configuration information The IP addresses can be pulled from a text file or a range of contiguous IP addresses can be manually entered into the tool An Excel csv file is created containing all the information in columnar format for easy comparison of configuration between nodes 1 select the Batch Mode or Range Mode radio buttons as desired 2 for Batch Mode select the file containing the batch of IP addresses from which you want to pull information 3 for Range Mode enter the contiguous start
41. m Enable both on both on off both on both on both on both on both on ax Frm Size 1600 1600 1600 1600 1600 1600 9612 1600 Vlan Access Port Status VlanId Port List 1 pl p2 p3 p4 p5 Vlan Trunk Port Status Port Default Vlan Allowed Vlan List 7 1 2 4095 p8 1 2 4095 Licensed Feature Group XPIC BAC RLS ECFM 802 1ag Y 1731 HAAM DualWirelessPorts Performance Log Analysis Mean Mode Min Max RSL 38 99 39 SNR 36 35 35 36 Eb NO 27 26 26 28 Event Log Analysis Endpoint Restarts 2 Count Log entry 1 port 1 Modem transmitter loss of Merlin Comprehensive Utilities Tool 3 5 0 Is Licensed Yes Yes Yes Yes Yes RSL diff from Avg gt t6dB 10dB 20dB 30dB gt 39 Upgrade Count Downgrade Count 0 0 0 0 N A Logging Interval 0 0 10 RSL below 80 dB 0 of logs used 150 sync alarm User Guide Version 5 0 Appendix A Modem muted port 2 Modem receiver loss of signal alarm port 1 Modem receiver loss of signal alarm 2 port 2 Modem SNR below threshold alarm ck ck ck ck ck kk ck ck kk kk ck ck kk ck ck kk kk ck kk ck ck KKK KKK KKK KKK kk ck KKK ck ck ck ck ck ck ck kk ck ck KKK kk oko ko ko ko ko ko ko kv ko ko ko ko ko ko Brief Mode Enabled WN NY Merlin Comprehensive Utilities Tool 3 5 0 Page 40 User Guide Version 5 0 Appendix B Example of a Performance Log File 192 168 255 51
42. nformation window Checking the Check to Disable Warning Messages box will prevent this message from appearing Once the list of nodes is complete you may HTTP Web page or Telnet Ethernet into one or multiple nodes at the same time Note that your PC must be within the same subnet as the target node s in order to logon Clicking on a single node listing populates the six fields at the bottom of the window with the relevant information relating to the selected node To open an HTTP session with that node click on the HTTP button and a Web log on screen will be presented note that the Web server on the node concerned must have been enabled before an HTTP session can be successful Enter a valid username and password to gain access to the Web GUI To open a Telnet management session with that node click on the Telnet button to open a command window Press Enter and you will be prompted to enter a user name and pass word Use CLI to manage the node as required Merlin Comprehensive Utilities Tool 3 5 0 Page 23 User Guide Version 5 0 Using Merlin Checking the Check here to enter Username and Password for HTTP Telnet buttons below check box will provide Username and Password entry fields populated with the DragonWave default Superuser name and password This will provide automatic login for any node having a username and password matching those entered More than one node may be accessed at the same time if you hold down
43. o QT Example IP 192 168 255 50 Tue Jun 1 16 06 20 2010 BM diag QT txt 4 1 2 Batch Mode Diagnostics To generate individual diagnostic or log files for several systems on a network 1 2 9 Once the diagnostics task is complete Closing Diagnostics Queue ensure that the Diagnostics check box is checked if desired check the Events Logs and or the Performance Logs check boxes to have the contents of the logs included in separate files if either of the logs have been selected checking the Retrieve First 150 box will limit the log entry output to approximately 150 records Note that the Events Log can store up to 17 500 event records and the Performance Log can store up to 8000 records click on the Brief Mode or Detailed Mode as required to select the degree of detail in the report The Brief Mode returns the Warnings and Summary section only and the Detailed Mode returns the same as the Brief Mode plus sixteen sections of more detailed system information click on the Batch Mode radio button click on the Telnet Mode to use Telnet protocol to communicate via Ethernet set by default select the directory in which you wish the text file report to be deposited By default the text files are deposited in a folder named logdata which is located in the same directory as the Merlin software You may use the Select Directory button to change the default value or use the Explore button to provid
44. of more detailed system information click on the Single Mode radio button set by default click on the Telnet Mode to use Telnet protocol to communicate via Ethernet set by default enter the IP address of the system that you wish to interrogate in the IP Address field followed by the log on user name and password select the directory in which you wish the text file report to be deposited By default the text files are deposited in a folder named logdata which is located in the same directory as the Merlin software You may use the Select Directory button to change the default value or use the Explore button to provide a more extensive view of directories in your PC system from which to select a suitable location click on the Start button Progress will be shown in the information window Once the diagnostics routine has completed a pop up screen will display showing brief details of the system The graphic below shows an example output window from Merlin Diagnostics DragonWave Inc Merlin v3 5 Radio Fault replace the Radio WP1 Click on the OK box Merlin Comprehensive Utilities Tool 3 5 0 Page 10 User Guide Version 5 0 Once the diagnostics task is complete Closing Diagnostics Queue Using Merlin will be displayed in the information window The report s will be found in the designated directory File names will include the IP address with a date and time stamp and the unit type AP HC Du
45. ork and discover all the Horizon Duo and Horizon Compact units on the network use this routine This routine uses network layer 2 protocols to communicate with any Horizon product on the network The IP address parameters the MAC address and the hardware serial numbers are returned Reset and Default Unit If a node appears locked and management access to it is not possible or if a Super User name and or password has been lost use this feature to guide you through the process to reset a system to factory default parameters Merlin Comprehensive Utilities Tool 3 5 0 Page 1 User Guide Version 5 0 Using Merlin 1 8 Firmware Upgrades Use this utility to step you through the Firmware upgrade procedure for Horizon and SDU products The following table shows what products are supported by the various Merlin features Horizon Horizon Horizon Horizon SDU AirPair Compact Compact Duo Quantum Products IP addressable features e Factory default reset o Super User name Super User password o address e Creates diagnostics text file Y Y e Software upgrades bos o Omni file e Monitoring tool Y Layer 2 networking MAC features e Discovers units on local subnet and returns o MAC address o address o System serial number e Firmware upgrades o Omni file o Modem file Via Serial o Frequency file
46. p File Edit Ip File Select Ip File WorkspaceNSupport W orkspactiWderlinIPAddress txt Batch Command Processing batchcommands Notepad File Edit Format View Help Bet bandwidth record logging on set syslog forwarding on set syslog forwarding host 192 168 10 1 save mib Notes 1 The batch command set will be executed exactly as entered by the user therefore caution must be used each command verified and the proper order of commands must be used as described in the product s user manual Enter one CLI command per line within the command window Verify each CLI command by connecting to a target element via Telnet and manually issuing the command Enter one IP address per line within the IP address window The default username and password of energetic wireless is used If a different username and password is required please refer to section 0 Using Customized Usernames and Passwords 6 Prior to execution of the batch commands ensure IP connectivity exists to the target elements by issuing a Ping command to each of the elements or to a subset of elements Merlin Comprehensive Utilities Tool 3 5 0 Page 34 User Guide Version 5 0 Using Merlin 4 9 5 Merlin GUI Commands in Batch Mode Select Batch Mode at the top of the Batch Commands window El DragonWave Inc Merlin v3 5 File Tools Help _Load Cmd File File C Single Modk_ E List of Commands EH Select Directory
47. r system type Horizon DUO Horizon Compact Horizon Quantum You must select the correct file s to be loaded onto the system s If this is for a Horizon Quantum You must switch to the inactive flash memory bank in which the new file was loaded and reset the system Ee Follow this procedure to upgrade the Application OMNI Modem OMNI and Frequency File loads on Horizon Compact and Horizon Duo products 1 enter the name of the Application OMNI Modem OMNI and or Frequency File including the path to the file in their respective fields You do not have to upgrade all the files at the same Merlin Comprehensive Utilities Tool 3 5 0 Page 20 User Guide Version 5 0 Using Merlin time Note The program does not check for system type Horizon Duo Horizon Compact You must select the correct file s for the system s that you are upgrading The program does not check for system type Horizon Duo Horizon Compact You must select the correct file s for the system s that you are upgrading In order to make the newly downloaded software active the user must switch to the Flash Memory Bank into which the software was loaded This is accomplished through the use of the switch bank a b command 2 enter the FTP Server IP Address FTP Server Username and FTP Server Password in their respective entry fields using the radio buttons select either Batch Mode or Single Mode as desired if Single Mode enter the IP
48. s AirPair Compact DUO and Quantum Network Utilities Scan multiple IP addreses for detailed configuration information Supports AirPair Compact DUO and Quantum Batch Commands Send a list of commands to supported hardware Supports AirPair Compact Compact DUO and Quantum FTP Software Upgrades Automates the process of upgrading firmware Requires the use of an FTP server Supports AirPair Compact DUO and Quantum Requires Layer 2 MAC Connectivity to the Device Currently Supports the Horizon DUO and Horizon Compact Select PC Interfaces Use to select the interface for Horizon Discovery Discover Utilities Use to discover Horizon products on your local broadcast domain Reset and Default Unit Use to Factory default Horizon Compact and Horizon DUO products Note This will not change the currently programmed management port Requires a Serial Port for the SDU or Layer 2 Connectivity for the Horizon products Firmware Upgrades Horizon Compact Horizon DUO Horizon Quantum and 500 products Supported For Horizon this requires PC be on the same Broadcast Domain as the Horizion unit For the SDUs this requires a serial port connection to the device All Merlin applications are accessed from this screen A number of applications display six information entry fields at the bottom of the window If Discover Utilities has been used and a discovered node is selected highlighted then the details of that node are populated
49. tain the following command set bandwidth record logging on set syslog forwarding on set syslog forwarding host 192 168 10 1 save mib b The ipaddress txt file would create a list of IP addresses 4 9 3 Merlin GUI Command Execution Mode Merlin s GUI provides a means of executing multiple CLI commands against a single DragonWave node or multiple DragonWave nodes The Merlin GUI command execution mode supports both a Single Mode to run against a single node or network element or can be run in batch command mode in order to run against a list of nodes or network elements 4 9 4 Merlin GUI Commands in Single Mode The Merlin GUI can be used in two ways in Single Mode e user enters the CLI commands directly into the commands window and enters the target address in the IP Address field e Create a text file containing CLI commands and use the Load CMD File button to load the commands into the window The command text file can be created manually using a text editor or can be created using the Create Cmd File button within the GUI e target IP address is entered into the IP Address field In both cases the default username of energetic and default password of wireless is used If this is not appropriate the user can enter the correct username and password into the designated fields Click on the Batch Commands button on the home page Merlin Comprehensive Utilities Tool 3 5 0 Page 32 User Guide Version 5 0
50. the CTRL key while making node selections When you click on the HTTP or Telnet buttons as many instances of the Web GUI or CLI command windows as selected nodes will be displayed Node management may take place in any one of the presented windows Merlin Comprehensive Utilities Tool 3 5 0 Page 24 User Guide Version 5 0 Using Merlin 4 7 Reset and Default The Unit This feature supports the Horizon Compact and Horizon Duo only There are two situations where you may not be able to communicate with a node One situation would be when a gross mis configuration prevents any communication with the node at all thus preventing any management process The node may not be functioning at all under these circumstances Recovering from this situation is described in Section Error Reference source not found The other situation is where the super user name and or password which have been changed from the factory default values have been lost preventing Superuser management access to the node The node is otherwise functioning properly Use the procedure outlined in Section 4 7 2 The program does NOT perform a factory reset on Horizon Compact or Horizon Quantum DragonWave Inc Merlin v3 5 File Tools Help Available Interfaces Discover Horizon Units Fimware Upgrades Reset Utilities Factory Default Horizon Compact Horizon Duo Unit Select here to start the process As this will involve several resets of the Horizon
51. the details of the selected node click on the Start Process button a warning appears This will Factory Reset this Horizon Unit Please Select OK to continue Cancel to abort Select OK you will be prompted to reboot the system power cycle the system Click OK within 5 seconds of power cycling A console screen will appear showing progress of the defaulting process once the process completes Press any key to continue appears on the screen Press any key You will be prompted to Reset power cycle the system once more power cycle the system once more and hit OK within 5 seconds A console screen will appear showing progress of the defaulting process once the process completes Press any key to continue appears on the screen Press any key to close the window you will be prompted to power cycle the system once more Power cycle the system and wait until the boot process has completed at least 15 seconds After the system has finished the boot process discover the unit again and log in using the default username and password 4 7 2 Super User Factory Default This method allows a user to recover a node for which the user configured Superuser name and or password have been lost thus preventing any super user access to the node The process allows the system to be reset to the factory default settings where the Superuser name is energetic and the Password is wireless
52. tics Merlin v3 5 support dragonwaveinc com 888 853 9991 Latest Copy http support dragonwaveinc com diagnostics Diagnostics Report created on Wed Apr 27 08 49 38 2011 Date Time 25 04 2011 11 00 45 Up Time 0yrs Omnths ldays 23h56m43 094s KK KK KK KK KK KK KK KK KK KK KK KK KKK KKK KK KK KK KK KK KK KKK kk kk Sk kk kk Sk ko Sk Sk Sk Sk Ck ko ke Mk KK KKK KKK System Check 79c50aa5a2d7d44d16f 475a04af6630e kk kk ck ck Ck ck Ck kk kk ck Ck Ck kk kk ck ck Ck ck kk Sk kk Sk kk kk Sk kk Sk kk kk ck kk Sk kk kk kk Sk ko Sk Sk Sk Sk Ck ko ke Mk Mk ko ko ko 11111 WARNINGS Ck ck ck ck ck ck ock kk kk kk Ck ck kk kk Sk Ck Ck Ck Ck kk kk ck Ck ck kk Sk kk Sk Ck ck kk ck kk Sk kk kk ck kk Sk kk kk kk Sk ko Sk Sk Sk Sk Ck ko Mk A ko ko ko ko kk ko Alarm Severity The fans have failed and need to be replaced before the Modem overheats ck ck kck kk kk ck ck Ck ck kk kk Sk Ck ck Ck Ck kk kk kk ck kk kk kk ck ck kk kk kk kk kk kk kk kk kk kk Sk AS Summary Section Unit Serial Number A22DDF0049 IP Address Sii aos 172 16 34 53 System Names e mtm aa Subnet 2552255 252 0 System bo cat ient eise ie Default Gateway 17124 56735254 Radiol Serial A1P24DDG0132 WP1 Modem Modulation qam256 Radio2 Serial A1P24DDG
53. tivity window Merlin Comprehensive Utilities Tool 3 5 0 Page 21 User Guide Version 5 0 Using Merlin 4 6 Discover Utilities This feature only supports the Horizon Compact Horizon Duo and the Horizon Quantum products Should a customer lose any Horizon product Ethernet or Hardware Identification information Merlin will allow the user to find addressing information Hardware serial numbers addresses of any Horizon product node on the network up to 30 nodes in total Before you can run the Discover Utilities you must let the system know which network interface your PC will be using Follow this procedure to select your PC network interface 1 From the Home Page click on the Select PC Interfaces button 2 Click on the List Available Interfaces button 3 highlight the network connect adapter used by your PC The graphic below is an example but it may be different for your PC DragonWave Inc Merlin v3 5 File Tools Help Available Interfaces Discover Horizon Units Fimware Upgrades Reset Utilities List Available Interfaces Select here to list the available interfaces on the computer Intel R 82567LM Gigabit Network Connection Microsoft s Packet Scheduler Intel R 82567LM Gigabit Network Connection Microsoft s Packet Scheduler TAP Win32 Adapter V8 Microsoft s Packet Scheduler iper Netw Adapter Intel R WiFi Link 5100 AGN Microsoft s Packet Scheduler _Home

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