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Royal 600sc Cash Register

1. ssssssssscsessecssccssesssecssccseesneesneecseessees 11 Using th Keyboafdiisisisirssissisiiiseirstiesesicasiiisiiie diansis retinas 13 Contents Turning the Register Off ANd ON csesssssessssssecssssecssscsessncssessncsacesseseesnssseenseeseeses 16 Using THE Casta DAW OR is isasusscscscsncsssavas sous desnsssielA eeo roe rira EE S ang 16 Using the Accessory Drawer ssessssscssssssscscssssssscssccssecsscessceseecuscesseesecssccnseessecsseesses 18 4 Setting Up Your Cash Register the Basics sing the Displays resonis i a AS E EES 19 The Clerk Scre EManosnanaiininna n aa Nra E 20 Navigating the Clerk Screen ccssssssssssssssscsssssssssscsssssssesssessesssceassscsnseasesnsenees 20 Adjusting the Contrast on the Clerk Screen ssessssssssescserssssssssssescessesssssssss 21 Using Power Saving Mode ssssssssssseceseesssssssssoeseeessessnssssseeeseessnssssssessreessesssssesse 21 Setting Alphanumeric DescriptionS sssssssssseeesesesssessceessessssssesseessersssssssssesreessesss 22 Using Double Wide CharacterS sssssssesseesssssssssssscesssesnsssssseesseesssssnsssosseessessnsssess 24 Setting Header Messages and Footer MessageS ssssssssseeeseesssssssseeseeessesss 24 Printing Options ON Receipts scsecsscecscsccscecsecsecessesssseesssncsesssseessseessesssseseesenees 27 Setting Clerk Numbers and NamMesS sssssssssssseeessssssssssseeessessssssssseocseessssssssseseeessesss 27 Us
2. TOO MANY ITEMS Too many items are entered in this transaction End the sale and ring the remaining items as a second sale WARNING CHECK ID The cash register is programmed to prompt the clerk to check ID for this purchase Alpha 710ML User s Guide 46 Chapter 4 Setting Up Your Cash Register the Basics Clearing an Error clear void lt bksp gt clear 47 The Clear key stops an alarm beep that happened because a key was pressed that was not correct for that operation The Clear key does not erase a transaction that was registered by an operating key and printed on the register tape To erase an entry after you press a key that printed the entry on the tape during a sales transaction use the Void lt bksp gt key to correct the error and undo the last entry If the cash register makes a loud error beep press the Clear key to stop it If your cash register will not stop making a beeping sound after you press the Clear key you can do three more things Half System Clear If you pressed the Clear key and the error beep does not stop you can do a Half System Clear For more information about a Half System Clear see Half System Clear on page 96 Partial Reset A Partial Reset can help if the Half System clear did not help For more information see Partial Reset on page 97 Full System Clear If you did a Half System Clear and a Partial Clear and the error beep still does not stop as a last
3. 5 Press the Arrow Down key to select the tax you want to change Press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide 72 Chapter 7 Programming Complex Tax Rates F amount tend total lt enter gt Press the Arrow Down key to select Table Press the Amount Tend Total lt Enter gt key Do the following e Enter the price ranges and the amount of tax for each range At the start of the regular repeating breakpoint after you enter the first value of the first regular breakpoint press the NS lt sym gt key e Continue entering price ranges and the amount of tax for each range until you completely enter an entire sequence of repeating regular breakpoints Press the NS lt sym gt key You return to the Tax selection screen 8 Repeat for each tax you want to set Calculating Your Tax 73 This section provides instructions for figuring your own tax code if your specific state uses a tax table Take the time to follow the Example Tax Chart on page 75 Familiarize yourself with the method of determining the tax code Then using the worksheet on page 76 duplicate the method of calculating your state tax code by the steps described in this section To do this you need to get a copy of your state s Retail Tax Chart from your local Tax Office After you are done write down the tax code and save the information for future reference Every tax table consists of tax brackets Each consecutive t
4. Setting Department Type Normal Item Entry allows you to ring up two or more items into a department For example if you want to ring up 5 of the same items you can tell the cash register to multiply the one price by the number of items Single Item Entry allows you to ring up only one item in a department and ends the sale as a cash sale as soon as the Department key is pressed Setting Standard Gallonage or Negative Mode A department can be set for Standard Mode Gallonage Mode or Negative Mode Gallonage Mode allows entering a price with 3 decimal places representing the cost per gallon pound kilogram yard meter or other unit of measurement For example 2 899 per gallon The quantity representing the unit of measurement can also be entered in up to 3 decimal places This lets you enter 10 931 gallons of gasoline at 2 899 a gallon Standard Mode enters the price using the normal 2 decimal place setting Negative Mode allows you to set the price to a negative number This is useful when you need to assign preset discounts or coupons Using Negative Mode allows you to track the number of discounts given or the number of times the discounts were given more closely than simply assigning a discount amount with the Coupon key Setting High Amount Lock out HALO You can specify the largest amount that can be rung up in an entry This feature helps to prevent against large over rings If too many digits are entered the
5. The Config Options menu includes the options listed in this section To open the Config Options menu Programming gt More Options gt Config Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Config Press the Amount Tend Total lt Enter gt key The rest of this section explains each menu option Specify the default language of the machine for all the prompts messages on screen instructions and so on Specify the date including month date year Alpha 710ML User s Guide Config Options Date Format Time Time Format Contrast Power Saving Tax System Select from MM DD YY or DD MM YY Adjust the time hours and minutes Specify between 12 Hour format with AM and PM designations or 24 hour format Military time Note Regardless of this setting when you are programming the cash register the Hour must always be entered in 24 hour mode Adjust the contrast of the LCD clerk display Select the amount of time before the LCD display turns off and goes to sleep into Power Saving mode The cash register only goes to slee
6. 3 Press the autre key total lt enter gt Note You can ring up to 32 prices by using the 32 Department keys for quick ring ups Multiplication Sale and Overriding a Preset Department Price 107 Example 19 Ring up three 4 00 items in Department 1 overriding the 1 00 preprogrammed price To ring a multiplication sale ati 1 Inthe Number keys area press 3 and then press the date key 2 In the Number keys area press 400 and then press the key 3 Press the amr key otal lt enter gt Note You can use from 001 to 999 999 when ringing up the quantity of an item Alpha 710ML User s Guide Multiplying By A Fraction Multiplying By A Fraction Example 20 Multiply the quantity of 1 25 as in 1 yards of fabric at 1 00 per yard in Department 1 Caution When multiplying by a fraction you must use the decimal point in the fraction but not in the dollar amount To multiply an item by a fraction as 1 In the Number keys area press 1 25 and then press the key 2 In the Number keys area press 100 and then press the key 3 Press the en key otal lt enter gt Note You can use from 001 to 999 999 when ringing up the quantity of an item No Sale Function Opening the Cash Drawer Example 21 Used to open the drawer without ringing up a sale For example to give change To use the No Sale function Press the key The cash register drawer opens lt sym gt Note The number
7. 2 Gently press down on the display The display rotates within its track Do not force the display past the maximum position About the Menus on the Clerk Display This cash register uses menus on the 5 line LCD clerk display to prompt you through both programming and using the cash register The 5 line LCD clerk screen looks like The menu system prompts you through programming and sales Always 4 follow the instructions on the screen Refer to this manual for detailed information about the options on the screen 11 Alpha 710ML User s Guide About the Menus on the Clerk Display You may see a scroll bar on the right side of the screen This means that there are more options to see if you use the Arrow Up and Arrow Down keys Scroll bar Help text When you are programming you also see text that moves across the bottom of the screen This text provides a brief explanation of the selected option As you use the cash register you notice symbols on the lower left of the 5th line These symbols are Enter uppercase alphabetical letters using the Department key in Caps On mode Enter lowercase alphabetical letters using the Department key in Caps Off mode Enter numbers using the rounded number keys Enter symbols and international characters by pressing the NS lt sym gt key Scan a barcode using the optional barcode reader The cash register is in Training Mode Receipt printer is turned off in Sales
8. COUPON minus percentage discount DISCOUNT return refund REFUND and void VOID CORR Note The Percentage Discount must be done after each item not on the subtotal amount for the formula given above to balance as shown Alpha 710ML User s Guide 84 Chapter 8 Running Reports The Financial report looks like the following Your specific report looks different because of your unique cash register activity Actual report may vary slightly TIME gt MACHINE NUMBER gt 09 14 MC NO 0000 21 DEPT 1 DEPT 2 DEPT 3 DEPT 4 DEPT TAX1 TAX2 COUPON ST COUPON DISCOUNT ST DISCNT ADD ON ST ADD ON NET REFUND VOID CORR GROSS CASH TOTAL 10 20 CHECK CHARGE CREDIT1 CREDIT2 TL RECD AC T PAID OUT TL NS cS I D FC GT 04 11 2006 0019 0003 0016 100 23T1 0010 0011 100 00TX 0010 109 00 509 23 8 22 36 02 0 50 0 00 0 00 5005 20 0002 663 00 0003 4608 06 50 87 1042 22 gt COUPON gt SUBTOTAL COUPON gt TOTAL gt CASH gt CREDIT 1 gt CREDIT 2 2 gt RECEIVED DATE CONSECUTIVE NUMBER X1 OR Z1 COUNTER QUANTITY DEPARTMENT 1 SALES TOTAL TAX 1 DEPARTMENT 2 SALES TOTAL TAX 2 DEPARTMENT 3 SALES TOTAL TAX 1 amp TAX 2 DEPARTMENT 4 SALES TOTAL NON TAXABLE ALL DEPARTMENTS SALES TOTAL TAX AMOUNT TOTAL TOTAL TOTAL SUBTOTAL TOTAL gt TOTAL gt SUBTOTAL TOTAL NET SALES T
9. RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER CAUTION Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a ClassB digital device pursuant to Part15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 If applicable connect the equipment into an outlet on a circuit different from that to 4 which the receiver is connected Consult the dealer or an experienced radio TV technician for assistance Connection of peripherals to this unit requires the use of grounded shielded cables to ensure compliance with the ClassB FCC
10. enter single entry coupon discounts feed feed paper through the printer use Percent Discount use Received On Account use Percent Add On use Cash Paid Out plu alt a O override PLU preset price use Foreign Currency conversion plu clear enter a PLU number manually clear an entry qty date enter multiple quantities of a PLU or Department during a sale show the default date time status screen on the clerk display between sales in the Sales Registration mode set an entire sales transaction as tax exempt before pressing the Amount Tend Total key For example you might be selling to a non profit organization or a reseller override the pre programmed tax rate for an item with a different tax rate or tax exempt a single item Alpha 710ML User s Guide 14 Chapter 3 Getting To Know the Cash Register 15 Table 1 Navigating keyboard Use this key To do this select items from the menus in the clerk display move the cursor on the screen j gt go directly back to the Main menu from any point in the cash register menus turn the cash register on return lt caps gt turn the receipt printer on or off exit the current screen and go back to the previous screen process a returned item as a credit sale use caps key for typing capital letters or lower case letters using the alphabet on the Department keys NS lt sym
11. the Basics Header Message or Footer Message Worksheet Use this worksheet to make your header message or footer message Make a copy of the blank worksheet before you start in case you make a mistake or change your mind Line 1 Line 2 Line 3 Line 4 Line 5 Important void If you enter the wrong character press the Void lt bksp gt key to delete the lt pksp gt character Now you can continue The text in the header message and the footer message is automatically centered If you do not want the message to be centered enter the rest of the characters as spaces at the beginning or the end of the text to right or left align your text Before programming your header or footer message 1 Write out your store name and the header message you want to program 2 After writing out your message count the number of characters on each line The following example shows a message and the letter count including spaces INTERNATIONAL COFFEES 21 999 555 1212 12 222 EAST MAIN STREET 20 OPEN 7AM TO 6PM 15 COFFEES OF THE WORLD 20 3 Complete the chart filling in extra unused characters with blank spaces The text for each line is automatically centered Line 1 IT N I TIJE RJIN A S T IJO JNIATL C O F F E E S Line 2 OF Qe 298 i s 5 S EEA ek a Lin
12. the Running Grand Total About Management Reports The following management reports are available in both X mode and Z mode unless noted otherwise 1 Cash in Drawer Report Available in the X mode only Prints how much cash is in the drawer at the time of the report Financial Report Also called X and Z reports Prints totals of departments tax net sales voids returns coupons refunds minus percentage plus percentage receipts on account paid out cash check charge and the running grand total PLU Report Prints quantity and dollar amount of each PLU number rung up Department Range Report Prints the sales information quantity and dollar amount totals for the specified departments X mode only Clerk Report Prints total sales amounts of each Clerk Number Hourly Report Provides total sales amounts rung up each hour 7 Periodic X 2 and Z 2 Reports Prints the transaction totals for a period of time such as a week or a month Electronic Journal Report Prints the information in the Electronic Journal Can be run in the X or Z modes Running Reports Running reports are easy just follow the prompts on the clerk display Before you start printing reports remember the following 83 All Z reports will print on the cash register tape to provide a permanent record before the totals are reset For many X reports you can view the report on the clerk display or print the report for a permanent reco
13. Complex Tax Rates Example Tax Chart The following is an example of how a tax chart can look Note A total of 63 breakpoints can be programmed on this cash register STEP A SALE AMOUNT STEP B Enter these values Breakpoints when you set the table tax 13 19 Irregular 93 breakpoints EN no pattern ad 27 29 Press the NS lt sym gt key before 3 you enter the first Regular 25 values for the first breakpoints _ rae regular breakpoint at least 4 25 examples of eT art After at least 4 examples of the regular breakpoint press the NS lt sym gt key again the pattern Use the worksheet on the next page to calculate the irregular breakpoints and regular breakpoints for your local tax 75 Alpha 710ML User s Guide Using Canadian Tax Rates The Worksheet Write down your results as you go STEP A SALE AMOUNT Using Canadian Tax Rates If you are in Canada this cash register can be set for Canadian tax rates If you are using Canadian tax rates you see the following 4 tax rate options e GST e PST1 e PST2 e PST3 For each tax rate GST and each PST in addition to setting the tax percentage rate you can also set a minimum taxable amount Set this Alpha 710ML User s Guide 76 Chapter 7 Programming Complex Tax Rates E3 main menu on amount tend total lt enter gt check amount tend total lt enter gt ea amount tend
14. Electronic Journal memory is cleared To manually reset the Electronic Journal memory without printing Caution This procedure cannot be undone All information stored in the Electronic Journal memory is permanently deleted and cannot be recovered Reports gt Z Report gt EJ Clear N A Press the Main menu on key Press the Arrow Down key to select Reports Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select Z Report Press the Amount Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select EJ Clear Press the Amount Tend Total lt Enter gt key At the prompt select Yes and press Amount Tend Total lt Enter gt key The Electronic Journal memory is reset and all information stored in the memory is erased A verification prints that the Electronic Journal reset and the memory is cleared The Cash Register Does Not Work at All If the cash register does not respond except with an error 95 Make sure you are not in the middle of a sales transaction Alpha 710ML User s Guide The Cash Register Does Not Work at All e amount tend total lt enter gt The Cash Regis 1 Enter a price press a department key and press the Amount Tend Total lt Enter gt key to end the sale Now continue with what you we
15. Item plu amount tend total lt enter gt amount tend e total lt enter gt 65 You can verify the PLU information including price using a PLU number or barcode You can verify the PLU information while you are in the middle of a sales transaction or when you are not ringing up any sales This is helpful if a customer wants to know the price of an item before ringing up the item You can verify the PLU information for an item by either entering the PLU number or by scanning the barcode using the optional barcode reader After you verify the PLU information you can also easily ring the item up To find the price of an item using the PLU 1 Either in a sales transaction or just in Sales Registration mode press the Clear key and then press the PLU key 2 Either enter the PLU number or scan the barcode 3 Ifyou entered the PLU number manually press the PLU key again The PLU information appears on the clerk display 4 Do one ofthe following e Ring this item up by pressing the Amount Tend Total lt enter gt key e Exit this screen by pressing the Arrow Right key and pressing the Amount Tend Total lt enter gt key Alpha 710ML User s Guide Printing Receipts Printing Receipts You can turn the customer receipt printer on or off in the Sales Registration mode The receipt printer is on by default and prints the customer receipt for all transactions All features of the cash register are activated
16. Passcode go to the next step check w 4 4 Press the Arrow Down key to select More Options Press the Amount lt enter gt Tend Total lt Enter gt key amount tend 5 Press the Arrow Down key to select Text Messages Press the Amount lt enter gt Tend Total lt Enter gt key amount tend 6 Press the Arrow Down key to select Scroll Messages Press the Amount lt enter gt Tend Total lt Enter gt key 7 Select the scroll message you want to change and follow the instructions on the screen For more information about using the Alphanumeric keys to type letters see Setting Alphanumeric Descriptions on page 22 Important void If you enter the wrong character press the Void lt bksp gt key to delete the zbksp gt character Now you can continue amount tend pia 8 When you are done press the Amount Tend Total lt Enter gt key lt enter gt Setting the Scroll Speed You can set the amount of scroll speed to all scrolling messages This includes the customer messages and the programing instructions that scroll across the bottom of the clerk display in Programming mode You can select Slow Medium or Fast To program the amount of time letters appears Programming gt More Options gt System Options gt 6 Scroll Speed main 1 Press the Main menu on key on pI ei 2 Press the Arrow Down key to select Programming Press the Amount lt enter gt Tend Total lt Enter gt key 39 Alp
17. Registration mode Alpha 710ML User s Guide 12 Chapter 3 Getting To Know the Cash Register Using the Keyboard The keyboard on your cash register looks like the following tax main receipt dee i I sale_ force 32 T 1 i 4 6 k l RA PO 31 X lt pksp gt lt wide gt 10 K i4 L Sib FC 26 30 reprint 13 P amount tend clear a9 E E NE JEE ai amount tend total lt enter gt amount tend total lt enter gt 13 Department keys and Amount Tend Total key Rounded number keys letters for programming opens cash drawer To use the keyboard do the following To use the cash register press the Main menu on key Select Sales Registration and press the Amount Tend Total lt Enter gt key Now you can press the round Number keys and Department keys to ring up a sale For more information about ringing up sales see Ringing up Sales and Using Training Mode on page 62 To program the cash register press the Main menu on key Select Programming and press the Amount Tend Total lt Enter gt key For more information about programming the cash register see Setting Up Your Cash Register the Basics on page 19 and Setting Up Your Cash Register Parameters on page 48 Ocoee OOOO Co Alpha 710ML User s Guide Using the Keyboard The following identifies some of the keys on the keyboard and what you can use them for Table 1 Navigating keyboard Use this key To do this
18. This saves you the time of having to program each register individually Check the Royal web site for any new features and upgrades to RegisterLink Using the RegisterLink software requires connecting your computer to the cash register using the serial port To connect your computer to the serial port you need to use the included null modem serial cable For technical details about the serial connection see About the Serial Port on page 91 For information for connecting the cash register to your PC see Connecting the Cash Register to a PC on page 92 The RegisterLink software is on a CD Please install the software from this CD Then check for updates on the Royal web site www royal com If a later version of the RegisterLink software is available on the web site download it from the web site and install it on your PC It is important that the CD version of the software is already installed on your PC before you download and install any updates RegisterLink software instructions are separate from this manual The RegisterLink instruction manual is on the CD that contains the software An updated and revised version of the instruction manual accompanies any newer version of the software that is downloaded from our web site Please refer to the RegisterLink instruction manual for all software related operational instructions and assistance 9 Alpha 710ML User s Guide ce 3 y Getting To Know the Cash Register This chapter
19. another country When you are ready to complete the sale you can press the plu alt FC key to see the total sale in the foreign currency Enter the amount of Alpha 710ML User s Guide 56 Chapter 5 Setting Up Your Cash Register Parameters AGE 1 Set Up AGE 2 Set Up foreign currency the customer gives you and press the Amount Tend Total lt Enter gt key Note You can only program one foreign currency Follow the instructions on the screen providing the following information e FC Name The name of the foreign currency For example Pesos e Local Your local currency unit to exchange against For example 1 00 e FC Rate The amount of the foreign currency equal to the local currency amount mentioned above For example if US 1 00 is equal to 8 00 pesos then enter 8 00 in the FC Rate e FC Decimal The number of decimals in the foreign currency e Currency The currency symbol for the foreign currency Symbol Specifies the minimum age for AGE 1 of the Age Verification feature The factory default for Age 1 is 18 years old For more information see Setting Age Limits on page 36 Specifies the minimum age for AGE 2 of the Age Verification feature The factory default for Age 2 is 21 years old For more information see Setting Age Limits on page 36 Currency Symbol Z Report 57 Specifies the Currency Symbol for the register for the Local Currency This is the symbol for the main currency of the register a
20. as programmed A customer receipt is printed for every transaction Turning the customer receipt off doesn t print the customer receipt The built in printer is turned off so that customer receipts are not automatically printed The transaction details are still saved in memory if the Electronic Journal is turned on If you are a smaller merchant or business you may not need to print customer receipts This controls the amount of receipt paper you use In this case you do not print a receipt for every transaction and only print a receipt for those transactions where one is required You must have paper installed in the cash register even if you have customer receipt printing off and are not printing receipts R You can see the receipt printer is turned off by looking at the clerk screen If you see the R OFF symbol receipts are not automatically printed Note You cannot change printing receipts in the middle of a transaction To turn printing receipt on or off 1 End any transaction 2 Do one of the following e To turn receipt printing off press the Receipt on off lt esc gt key The R OFF symbol appears on the clerk screen e To turn receipt printing on again press the Receipt on off lt esc gt key The R OFF symbol disappears from the clerk screen Receipt on Demand If the receipt printer is turned off you can still print a receipt on demand if the customer requests one after the transaction is completed but before y
21. as you did when you programmed Department names You can type up to 12 characters and spaces e For more information about using the Department keys to type letters see Programming Department Keys on page 32 Important If you enter the wrong character press the Void lt bksp gt key to delete the character Now you can continue 8 When you are done press the Amount Tend Total lt Enter gt key To specify using Department 15 and or Department 16 as credit keys Programming gt More Options gt System Options Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select System Options Press the Amount Tend Total lt Enter gt key 6 Select 1 Key Layout and press the Amount Tend Total lt Enter gt key e Credit 1 Dept 16 key e Credit 2 Dept 15 key Note To stop using Department 15 and or Department 16 as credit keys select Normal Layout 7 Follow the instructions on the screen When you are done press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide Programming PLU Descriptions Programming PLU Descriptions The Price Look Up s
22. card or note describing the difficulty you have had with the Product e Be sure to include your complete name address and day time telephone number e Bring or ship prepaid and insured via a traceable shipping method the above Product to the nearest Royal Authorized Service Center location or to the Royal Corporate 121 Alpha 710ML User s Guide Manufacturer s Limited Warranty Service Center Royal and or the Service Center cannot be held responsible for any loss or damage that occurs while in transit For Authorized Service Centers within your local area call 1 888 261 3888 or 1 800 272 6229 In Canada call 1 888 266 9380 Or you can call the Royal Corporate Service Center directly at 1 630 315 2603 for shipping instructions and additional information Please retain the original proof of purchase for your records to establish date of original purchase Your warranty starts with the date of original purchase This warranty gives you specific legal rights and you may also have other rights which vary from State to State This warranty is valid only on cash registers and time clocks purchased delivered and used in the United States and or Canada Alpha 710ML User s Guide 122 SS Ordering Supplies and Accessories Item Part Number Thermal Register Tape 3 roll package 013127 214 57mm wide 2 50mm diameter 85 26m long Protective Keytop Cover 013218 Replacement 4 Slot Bill Tr
23. error beep sounds and the keypad locks up Use the Arrow Up and Arrow Down keys to select the HALO limit you want Setting Age Limits When you are setting up departments you can specify that the cash register prompts the clerk to validate an age requirement before the item is rung up in that department This helps meet legal requirements if you are selling items that are restricted to age groups such as alcohol or tobacco This reminds the clerk to check ID and prompts the clerk with the appropriate age needed This feature does not prevent sales to age Alpha 710ML User s Guide 36 Chapter 4 Setting Up Your Cash Register the Basics l main menu amount tend total lt enter gt check amount tend total lt enter gt amount tend total lt enter gt BSS amount tend total lt enter gt amount tend total lt enter gt inappropriate customers it simply provides a reminder to the clerk that this is an age controlled item You have 3 default options e Noage No age validation the default setting for each department e Agel Prompts the clerk with a date 18 years ago from date of sale e Age2 Prompts the clerk with a date 21 years ago from date of sale You can change the exact ages for Age 1 and Age 2 To change the default ages for Age 1 and Age 2 Programming gt More Options gt Others Set Up Press the Main menu on key 2 Press the Arrow Down key to select Programming
24. gt enter a descriptive or reference number during a sale such as an invoice number or product serial number open the cash drawer and ring a No Sale transaction see the symbol and international character set screen void lt bksp gt void a line item in a sales transaction or ring an entire voided sale transaction backspace and delete one character at a time during text and description entries in Programming mode charge lt wide gt end a sale as a Charge sale paid for by a credit card enter a character as double wide during text and description entries in Programming mode sub total reprint check subtotal a sales transaction reprint the sales receipt for the previous sales transaction before another transaction is started end a sale paid for with check or money order Alpha 710ML User s Guide Turning the Register Off and On Table 1 Navigating keyboard Use this key Todo this end a sale paid for with cash amount tend total lt enter gt e enter the dollar amount the customer gave you for a cash sale and the register calculates change e to enter and accept all entries in the Program mode and Reports mode Turning the Register Off and On You should turn the cash register off when you are not using it The keyboard does not work and the cash drawer is electronically locked A small amount of power maintains the programming and transaction data totals Note You cannot
25. gt key Alpha 710ML User s Guide Cash Sale With Tendering Change Cash Sale With Tendering Change Example 5 Ring up a 1 00 item in Department 1 and compute change from 5 00 cash tendered To ring up a sale with tendering change 1 In the Number keys area press 100 and then press the key 2 Press the a key total reprint You do not need to press the Subtotal reprint key if you do not want the subtotal with tax amount to be shown on the bottom line of the screen 3 In the Number keys area press 500 and then press the tir key tal lt enter gt Cash Sale Without Tendering Change Charge Sale Example 6 Ring up a 1 00 item in Department 1 To ring up a sale without tendering change 1 In the Number keys area press 100 and then press the ial key 17 space 2 Press the key You do not need to press the Subtotal reprint key if you do not want the subtotal of the sale to print 3 Press the mwt key total lt enter gt Example 7 Ring up a 1 00 item in Department 1 and finalize the sale with the charge key To ring a charge sale 1 In the Number keys area press 100 and then press the key 2 Press the key lt wide gt You do not have to enter any amounts before pressing the key lt wide gt Alpha 710ML User s Guide 102 Chapter 11 Examples Charge Return Check Sale Example 8 Refund 1 00 in Department 1 and credit the return to charge
26. half system clear about 47 troubleshooting 96 HALO programming 36 header message double wide characters 24 programming 24 worksheet 25 high amount lock out 36 K keyboard using 13 knowing how much change to give the customer 52 L languages 5 setting 5 location of keys 13 lookup prices 65 Alpha 710ML User s Guide Index M making messages scroll fast or slow management reports about 83 manager passcodes setting 30 maximum PLUs allowed 42 menu system using 11 messages setting footer 26 minus percentage discount sale example 106 modify tip example 107 multiple currencies 57 multiplication of a department unit price example 107 multiplication sale example 107 multiplying by a fraction example navigating the clerk screen 20 no sale function example 108 O opening cash drawer 16 ordering accessories 123 more register tape 123 supplies 2 overriding a PLU sale example 108 P paid out sale example 109 partial reset troubleshooting 97 partial system clear about 47 parts ordering 123 passcodes clerk setting 27 manager 30 setting manager 30 setting X 30 PE Printer error 93 piggy back tax 77 PLU Alpha 710ML User s Guide programming 42 total number allowed 42 PLU description programming 42 PLU information verifying 65 PLU sale example 109 PLUs percentage sale example 109 PLUs programming the barcode scanner 43 prices lookup 65 printing rec
27. hour format which is normally used To change to the 24 hour format see Date Format on page 60 You can set the cash register so that it does not print the time on receipts For more information see Printing Options on Receipts on page 27 As you are prompted through entering the date and time press the Amount Tend Total lt Enter gt key to enter the information you specify To set the date 1 At the prompt use the rounded Number keys to enter the last 2 digits of the year For example for 2006 press 06 Press the Amount Tend Total lt Enter gt key N Use the rounded Number keys to enter the 2 digits of the month For example for February press 02 Press the Amount Tend Total lt Enter gt key w Use the rounded Number keys to enter the 2 digits of the day For example 24 Press the Amount Tend Total lt Enter gt key 4 Use the rounded Number keys to enter the 2 digit hour For example 09 Use military or 24 hour time for hours after 12 noon For example if you want to enter 8pm press 20 Press the Amount Tend Total lt Enter gt key ui Use the rounded Number keys to enter the 2 digits of the minutes For example 54 Press the Amount Tend Total lt Enter gt key Using the information in this example the date and time are set to 02 24 06 8 54pm Programming the Sales Tax Now you need to select and program the sales tax for your area You can use of 2 tax types in the US e Straight tax The sales a
28. limits IN CANADA This digital apparatus does not exceed the Class limits for radio noise emissions from digital apparatuses set forth in the Radio Interference Regulations of the Canadian Department of Communications e The back up power system When you are not using your cash register keep it plugged in with the cash register turned OFF from the main menu If the unit is unplugged back up power for the memory is provided through the batteries but this should not be used for long periods of time Proposition 65 Notice The following is given in accordance with California Proposition 65 WARNING This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm Wash hands after handling 119 Alpha 710ML User s Guide Software Licensing Agreement Trademark Notice All trademarks registered trademarks and service marks mentioned in this manual and with this product are for identification purposes only and are the property of their respective holders Copyright 2006 by Royal Consumer Information Products Inc Software Licensing Agreement TERMS The product which you have purchased from Royal contains software the Software which is owned by Royal and or third parties which have provided the same to Royal and which is protected by the United States copyright laws and treaty provisions By purchasing this product containing the Soft
29. lock in the front of the cash drawer 2 To lock the cash drawer turn the key to the right and remove the key from the lock 3 To unlock the cash drawer turn the key to the left and remove the key from the lock Alpha 710ML User s Guide Using the Accessory Drawer To open the cash drawer using the emergency lever 1 With your hands on the cash drawer carefully tip the front of the register up Underneath the cash register toward the back of the register you see a small lever 2 Push the lever in the only direction it will move The cash drawer opens If the cash drawer will not open make sure it is not locked with the 515 Drawer key Using the Accessory Drawer Your cash register has a small drawer above the cash drawer The Accessory drawer can be opened at any time by anyone It is a good place to put things like pens pencils and note pads Because the drawer cannot be locked it is not a good idea to put checks or valuables in it You should put those in the cash drawer under the coin tray Alpha 710ML User s Guide 18 CHAPTER 4 4 Setting Up Your Cash Register the Basics This chapter includes explanations for Specifying messages on the display and on receipts Setting clerk names and numbers Setting machine numbers Setting clerk and manager passcodes Programming department keys Programming PLUs Clearing error codes and more Using the Displays Your cash register includes two displa
30. lt Enter gt key 5 Press the Arrow Down key to select Dump Report Press the Amount Tend Total lt Enter gt key 6 Select All PLU PLU Range or Linked Department 7 Select how you want to see the report If you select Display use the arrow keys to review the report in the clerk display Alpha 710ML User s Guide Running Management Reports Running Management Reports The cash register maintains totals of all transaction information This information is saved in the memory of the cash register as long as the register is plugged in to an electrical outlet or if the cash register is unplugged the batteries are charged Management reports show you information about how sales are progressing You can run most reports as X reports or as Z reports e Run X reports during the day to check transactions These reports do not clear the transaction memory in the cash register You can run all reports in the X mode e Run Z reports at end of day end of the week or end of the month These reports CLEAR the transaction memory in the cash register and reset all totals to zero When you are done printing these reports the information only exists on the cash register tape You can run almost all reports in the Z mode To prevent someone from accidently printing these reports you can set a manager passcode for X reports and a manager passcode for Z reports After the passcode is set these reports do not print until the passcode is ente
31. lt enter gt Minus Percentage Discount Sale Example 17 The following are two versions of Minus Percentage Discount Sales Version 1 Note If no tax is programmed in your cash register ring up a 1 00 item in Department 2 and apply a preprogrammed discount rate of 10 To ring a minus percentage discount sale 1 In the Number keys area press 100 and then press the key 18 Y Y 2 Press the key Note If the Minus Percentage Discount Rate is NOT programmed type in the 10 discount rate by entering 10 before pressing the key RA 3 Press the mwt key otal lt enter gt Version 2 Note When ringing a taxable item with a percentage discount tax will automatically be charged on the discounted amount the amount after the percentage discount is deducted To ring a minus percentage discount sale 7 1 In the Number keys area press 100 and then press the key 1 2 Press the key Alpha 710ML User s Guide 106 Chapter 11 Examples Note If the Minus Percentage Discount Rate is NOT programmed type in the 10 discount rate by pressing 10 before pressing the key amount tend 3 Press the abl key lt enter gt RA Multiplication of a Department Unit Price Example 18 Assume the Department 1 key is pre programmed for 1 00 Ring up this price three times To multiply a department unit price ty 1 In the Number keys area press 3 and then press the key 1 M 2 Press the ad key
32. on most reports after running each Z report Specifies to reset the Z Count number found only on Z Reports after running each Z report Specifies to reset the Grand Total Amount on the Z report after running each Z report Rounding allows you to select how the cash register rounds off numbers that it generates from internal calculations like multiplying the sales dollar amount by the tax rate percentage which may generate a long string of numbers or an amount below a penny For example 1 00 multiplied by an 8 75 tax would equal an amount of 1 0875 This would need to be rounded to 2 decimal places and would be rounded off to 1 09 if 5 4 Rounding was selected Alpha 710ML User s Guide System Options 11 Decimal To Default Select from the following options to set the rounding Table 7 Rounding This Rounds to this Down Numbers from 1 9 to 0 5 4 Numbers from 5 9 to 1 U S Standard Up Numbers from 1 9 to 1 After you are done you can check your results See Running the Options Dump Report on page 79 The decimal point is set by selecting from the following 4 options This decimal point Looks like zero decimal point 0 X one decimal point 1 X X two decimal point 2 X XX U S Standard three decimal point 3 X XXX After you program the decimal point you do not need to specify a decimal when you ring up sales or during programming If you use a decimal
33. only connect one device to the serial port at a time To use the optional barcode reader you must connect it to the serial port You can also use the serial port to connect the cash register to a PC and use the RegisterLink software To connect your computer to the serial port you need a null modem serial cable A 6 foot null modem serial cable is included in the box with the cash register Alpha 710ML User s Guide Connecting the Cash Register to a PC The pin description for the serial port on the cash register is shown below 12345 e eeee o gt 6789 Pin No VO Signal Name Abbreviation a S a at T OUT Clear to send Power supply for BCR Connecting the Cash Register to a PC amount tend total lt enter gt Using the RegisterLink software you can connect your cash register to a PC to download the information Note You must use RegisterLink version K or later RegisterLink must be installed and the PC restarted if it was the first time you installed RegisterLink For specific information about using the RegisterLink software see the RegisterLink manual Before you start you must have the null modem serial cable For more information see About the Serial Port on page 91 To set up the cash register to connect to a PC 1 Connect the cash register to the PC using a null modem serial cable 2 Open the RegisterLink software on your PC 3 On the cash register go to the main menu scroll
34. or any other United States federal or state law GOVERNING LAW This license is governed by the laws of the State of New Jersey Alpha 710ML User s Guide 120 Appendix A Manufacturer s Limited Warranty ROYAL ELECTRONIC CASH REGISTER AND TIME CLOCK LIMITED WARRANTY Royal Consumer Information Products Inc Royal at 379 Campus Drive 2nd Floor in Somerset NJ 08875 USA warrants that your NEW Royal Electronic Cash Register or Time Clock Product is free of defects of workmanship and materials If there is a defect or malfunction of this Product Royal will repair the Product free of charge as follows PARTS New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the date of purchase LABOR All labor charges incurred from a Royal Authorized Service Center or the Royal Corporate Service Center are covered for 90 DAYS from the date of purchase After 90 days there will be a labor charge for repair of the Product and or assemblies such as the keyboard display s logic board power supply and printer s at the Royal Corporate Service Center s or the Royal Authorized Service Center s then prevailing rates The Product must be brought to a Royal Authorized Service Center nearest to your location or the Product must be shipped postage prepaid insured and via a traceable shipping method to a Royal Authorized Service Center or to the Royal Corporate Service Center Royal will pay return postage from
35. or the key 31 X 32 T Note You do not have to enter an amount before pressing either of the credit keys Credit Return Example 12 Refund 1 00 in Department 1 and credit to a Credit key Note Dept 15 and or Dept 16 keys must be programmed as Credit keys and turned on for this example to work See Programming the Credit Keys on page 40 To ring a credit return 1 Press the key 2 In the Number keys area press 100 and then press the 15 H 16 D 3 Press the or the key 31 X 32 T It is not necessary to enter any amount before pressing either of the credit keys aa esl Y Dept Shift Key Example 13 Ring up a 1 00 item in Department 1 taxable 2 00 in Department 21 non taxable and 3 00 in Department 33 and compute change from 10 00 cash tendered Note Departments 21 and 33 must be programmed To ring a sale using the Dept Shift key 1 In the Number keys area press 100 and then press the key 2 In the Number keys area press 200 then press the key and then press the key 3 In the Number keys area press 300 press in the rounded dept p Number keys press 33 and press Sp again Alpha 710ML User s Guide 104 Chapter 11 Examples sub 4 Press the key 5 Inthe Number keys area press 1000 and then press the amunt tend total lt enter gt key Note The register returns to the Non Shift Mode after each department entry Exempting Tax On An Item Example 14 Assume the
36. pee ran wo Cc return Only capital letters of the alphabet are on the Alpha Keyboard To use lower case letters press the Return lt caps gt key N lt caps gt pi lt M To use the letters in the white part of the Department keys simply press the Department key To use the letters and characters in the lower green Stee area of the keys press the Dept Shift key and then e press the key with the letter you want 4 5 Use the round number keys to enter any numbers you want You may need certain special symbols on the Alpha dept Keyboard For example if you need a space between o shift words if you need the symbol or if you need a comma press the Dept Shift key and then press the Department key that has the character you want m N v nol w fa oO Some symbols and international characters are only available using the NS lt sym gt key When you press the NS lt sym gt key use the arrow keys nnd to move through the symbols to highlight the symbol you want Press the total Amount Tend Total lt Enter gt key to select the highlighted symbol Press the soner NS lt sym gt key again to exit this from screen NS lt sym gt Important void If you enter the wrong character press the Void lt bksp gt key to delete the lt Dksp gt character Now you can continue als When you are done programming the department description press the lt enter gt Amount Tend Tot
37. receipt To start Training mode 1 Press the Main menu on key 2 Select Sales Registration Press the Amount Tend Total lt Enter gt key 3 Ifthe clerk numbers are set do the following e Enter the clerk number and then press the Amount Tend Total lt enter gt key e Using the round Number keys press the three digit passcode and then press the Check key 4 Using the Round number keys enter the 6 digit passcode Press the Subtotal reprint key The TR symbol appears on the screen 5 Now you can ring up sales in training mode These sales do not appear in the sales reports To stop Training mode 1 Press the Main menu on key 2 Select Sales Registration Press the Amount Tend Total lt Enter gt key 3 Ifthe clerk numbers are set do the following e Enter the clerk number and then press the Amount Tend Total lt enter gt key e Using the round Number keys press the three digit passcode and then press the Check key 4 Using the Round number keys enter the 6 digit passcode Press the Subtotal reprint key The TR symbol disappears from the screen 5 Now you can ring up sales normally These sales do appear on sales reports Alpha 710ML User s Guide 68 care 7 Programming Complex Tax Rates Your cash register can manage complex tax rates and assignments This chapter explains how to set these up Many people do not need the information in this chapter If this information does not relate to your business
38. requires both your hands or a friend to help To do a partial reset 1 Unplug the cash register from the power source 2 Using the round Number keys press and hold the 3 key and the 7 key at the same time Continue to hold these keys down While you are still holding down the 3 and 7 keys plug the cash register back into the power source 4 Release the 3 and 7 keys w Continue with normal operations Full System Clear If nothing else works perform the following procedure Caution This procedure resets the cash register to the factory settings You lose all your transaction information and programming information To do a full system clear 1 Remove all back up batteries 2 Unplug the cash register from the power source and wait 5 minutes Plug in the cash register Replace the batteries Reprogram the cash register a uu A W Continue with normal operations If Nothing Helps If a problem still persists call our Customer Service Support Line toll free at 1 800 272 6229 97 Alpha 710ML User s Guide corres Examples amount tend total lt enter gt amount tend total lt enter gt The examples in this section show how to ring up different types of transactions You can enter a maximum of 7 digits to enter a price including dollars and cents To ring up a sale At the main menu screen select Sales Registration Press the Amount Tend Total lt Enter gt key You are ready
39. resort you can do a Full System Clear For more information about the Full System Clear see Full System Clear on page 97 Alpha 710ML User s Guide cae Setting Up Your Cash Register Parameters This chapter shows you more advanced programming for your cash register This chapter is organized to show you the menu options shown in the clerk display Use this chapter to quickly find a menu option you want Some of the menu options in this chapter are already discussed elsewhere in this manual In those cases we provide references where you can see more detailed information Print Options The Print Options menu includes the options listed in this section To open the Print Options menu Programming gt More Options gt Print Options main 1 Press the Main menu on key ener ere Press the Arrow Down key to select Programming Press the Amount lt enter gt Tend Total lt Enter gt key N w If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step A ea ea Press the Arrow Down key to select More Options Press the Amount lt enter gt Tend Total lt Enter gt key Alpha 710ML User s Guide Chapter 5 Setting Up Your Cash Register Parameters aT TET 5 Press the Arrow Down key to select Print Options Press the Amount 1 total Tend Total lt Enter gt key lt enter gt The rest of this
40. slightly to move the LED light along the barcode to read it The barcode reader beeps when it properly reads the barcode Follow the instructions on the display To program the next PLU go to Next PLU and press the Amount Tend Total lt Enter gt key When you are done programming press the Main menu on key Printing the Program Confirmation Report Now that basic programming is complete check your results with a Program Confirmation Report If you made a mistake during programming repeat only the step you made the mistake in For example if only the tax rate is incorrect just re program the tax you do not need to re set the time date and so on There are 4 types of confirmation reports Dept All the department programming See Running the Department Confirmation Report on page 80 PLUs All PLU programming See Running the PLU Confirmation Report on page 81 Clerks All clerks See Running the Options Dump Report on page 79 Options All the parameters for setting the register including header footer scrolling messages tax rates and so on See Running the Options Dump Report on page 79 Before Going to Register Mode Your cash register offers many other features not covered in this chapter Other options are covered in the chapter called Setting Up Your Cash Register Parameters starting on page 48 We also provide examples to help you learn how to use your cash register For information about the examples see Examp
41. the Amount Tend Total lt enter gt key Using the round Number keys enter the clerk number and then press the Amount Tend Total lt enter gt key If prompted for a passcode use the round Number keys and press the three digit passcode Then press the Check key To use clerk numbers example Example 1 Clerk 1 has a passcode of 234 1 2 3 At the main menu select Sales Registration and press the Amount Tend Total lt Enter gt key Using the round Number keys press 1 then press the Amount Tend Total lt Enter gt key Press 234 and then press the Check key Alpha 710ML User s Guide Setting X and Manager Passcodes Setting X and Manager Passcodes main menu on amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt main menu on amount tend total lt enter gt amount tend total lt enter gt Manager passcodes are available for added security e to go to the PRG and Z modes to go to the X mode Important The Manager passcode cannot be 0000 zeros The cash register will not accept this passcode Caution Write your passcodes down in a safe place If you forget the passcodes you must do a Full System Clear procedure A Full System Clear erases all transaction information and programming For details on the Full System Clear see Full System Clear on page 97 After you program a passcode
42. the Royal Corporate Service Center during the labor warranty period only This warranty does not apply to persons who purchased this Product second hand or used This warranty does not include the replacement of ink rolls ribbons time cards paper rolls or any other consumable or supplies used in the cash register or time clock and consumed through the normal use of the Product This warranty does not include cleaning adjustments parts or repairs required by circumstances beyond the control of Royal including but not limited to fire or other casualty accident neglect abuse abnormal use misuse or battery leakage damages THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Royal shall NOT be liable for CONSEQUENTIAL DAMAGES resulting from any failure defect or malfunction of this Product Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY e Pack your Product in the original carton or equivalent Enclose a copy of the bill of sale or other documentation showing original purchase date e Enclose a
43. the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select Tax Setup Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select Tax on Tax Press the Amount Tend Total lt Enter gt key Select from e No tax on tax Tax on Tax Piggy Back Tax on Tax on Tax triple Piggy Back Make your selection and press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide Using VAT Tax Rates Using VAT Tax Rates The Value Added Tax is commonly used in Mexico and Europe but other locations use it as well To set a VAT tax Programming gt Tax Set Up main 1 Press the Main menu on key aera 2 Press the Arrow Down key to select Programming Press the Amount lt enter gt Tend Total lt Enter gt key Ww If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step e i 4 Press the Arrow Down key to select Tax Setup Press the Amount Tend lt enter gt Total lt Enter gt key be eer 5 Press the Arrow Down key to select the tax you want to change Press the ll Amount Tend Total lt Enter gt key 6 Using the round Number keys area enter the tax you want to add You must use a 5 digit number amount tend Gal 7 When you are done press the Amount Tend Total lt Enter gt
44. to ring up sales Reminder If Clerk Numbers are programmed be sure to type the CLERK then press the Amount Tend Total lt Enter gt key Enter the passcode if programmed and the passcode system is activated and press the CHECK key before ringing up a sale Reminder Do not press the Decimal Point key when ringing up a price The following examples are in this chapter e Adding Tax to a Non Taxable Department e Cash Sale With Tendering Change e Cash Sale Without Tendering Change e Charge Sale e Charge Return e Check Sale e Coupon Discount Sale Alpha 710ML User s Guide Chapter 11 Examples e Credit Sale e Credit Return e Dept Shift Key e Exempting Tax On An Item e Exempting Tax on the Entire Sale e Gallonage Sales Transaction e Minus Percentage Discount Sale e Multiplication of a Department Unit Price e Multiplication Sale and Overriding a Preset Department Price e Multiplying By A Fraction No Sale Function Opening the Cash Drawer e Temporarily Overriding a PLU Price e Paid Out Sale e PLU Sale e Plus Percentage Sale e Received On Account Sale e Registering A Department Unit Price e Registering A Reference Number e Return Sale e Split Tendering Sale e Use the Error Correct Void Key Voiding A Minus Percentage Discount Sale Voiding a Multiplication of a Department Preset Price Voiding A Department Multiplication Sale Voiding a PLU Sale Voiding a PLU Multiplication Sa
45. total lt enter gt B amount tend total lt enter gt main menu on amount tend total lt enter gt check amount tend total lt enter gt Ee amount tend total lt enter gt amount tend total lt enter gt 77 dollar amount when setting the tax percentage amount Just follow the instructions on the screen You can also set Tax On Tax or Piggy Back Tax To set Canadian tax rates Programming gt Tax Set Up 7 8 Press the Main menu on key Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select Tax Set Up Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select the tax you want to add or change Press the Amount Tend Total lt Enter gt key Using the round Number keys area enter the tax you want to add or change For example 7750 is 7 75 tax When you are done press the Amount Tend Total lt Enter gt key Repeat for each tax you want to set To set Tax On Tax Programming gt Tax Set Up gt Tax On Tax Press the Main menu on key Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key If you are prompted for a Manager Passcode type
46. turn the cash register off while you are in a transaction You must complete all transactions before you turn the cash register off To turn the cash register off meny 1 Press the press the Main menu on key on amount fang 2 Press the Arrow Down key to select Off on the operator display Press the t total Y pP P y lt enter gt Amount Tend Total lt Enter gt key The cash register turns off T To turn the cash register on To turn the register on again press Main menu on on Using the Cash Drawer The cash drawer is where you put the money after you ring up a sale The cash drawer has slots for putting paper bills and a removable tray for coins You can store paper items such as checks and charge slips under the removable coin tray When you ring up a sale the cash drawer automatically opens so you can make change and put money away You can also electronically open the cash drawer without making a sale This is handy if you need to make change for someone or forgot to put something away Press the NS lt SYM gt key The cash drawer locks in 2 different ways Locking the cash drawer is a good idea if you need to leave the cash register Alpha 710ML User s Guide 16 Chapter 3 Getting To Know the Cash Register amount tend total lt enter gt 17 e The cash drawer automatically locks electronically when you turn the cash register off The emergency open lever will still open the cash drawer when it
47. vary HK HHER HEHEHE HEHEHE EEA EERE YOUR RECEIPT THANK YOU HH HE EERE REHRAE HERE REE EE TIME m 14 06 04 12 2006 MACHINE NUMBER i 9 1234 0015 CLERK NAME tK DEPARTMENT DEPT 1 1 00TL NAME DEPT 2 2 00T2 DEPT 3 00 DEPT 4 4 00 TRANSACTION SALES TOTAL GE DUE TO CUSTOMER CASH AMOUNT TENDERED 7 HAVE A NICE DAY PLEASE CO AGAIN gt gt HEADER MES E 5 lines STANDARD TER DOUBLE WIDE CHARACTER 12 line 24 line DATE CONSECUTIVE TRANSACTION NUMBER DEPARTMENT 1 LINKED TO TAX 1 DEPARTMENT 2 LINKED TO TAX 2 NON TAXABLE DEPARTMENT TAXA BLE DEPARTMENT SUBTOTAL TAX 1 AMOUNT TAX 2 AMOUNT TAX TOTAL CHANGE COMPUTATION FOOTER MESSAGE STANDARD CHARACTER 24 line DOUBLE WIDE CHARACTER 12 line 5 lines The rest of this chapter shows you example transactions Adding Tax to a Non Taxable Department Example 4 Assume the Department 2 key is programmed for no tax and the TAX 1 rate is programmed for 6 Ring up a 1 00 item in Department 2 charging the 6 tax rate To add or force tax to a non taxable department or a different tax rate ta 1 Press the A key 2 Press the 3 Press the amount tend total lt enter gt key 1 key and select Tax 1 2 I 4 Inthe Number keys area press 100 and then press the key 8 Y Press the 101 amount tend total lt enter
48. 0 10 Receipt Real time or End of Sale sssssessssseeessssssssssssceeseesssssssseeecseessossnsseesee 50 kG EE D AAT A EEE EAS 50 UAI o AKO E EE A EEA E E 50 13 Receipt Name Only vs PLU amp NamMe ss ssssssssesssssesseseeeeeseeeeeseeeeesereereeeee 50 14 Machine scicccscscnasidanaidalgnichnensasdathapacidadianebisahedaes 51 15 COMSS CUTIVE Hoanne aa NE E a E 51 To DRA o enosisireniirisniiseisteier insisi Reg Erne iieis 51 SysteM OPtiON S 5 sssicsvdvenssadstisossn vsssconsasocusel corps caqal vcs cousoh avebsdeason satin lapasesousoudsaiuaseres 51 be Rey Lay OUG iani A a a a a a iah 52 Zi LUO PVCS ERE E EAE AA E E AE 52 3 EMECURONIE SOUT Mal etree cs e a N EG 52 A AMOUNT TENA ninnaa ataa ara EEE asa a eteacetaa novelas 52 ETEA BI o EE OEE TAE E T 53 6 Scroll Speedy iaiisaududaiansdasadausehuianiieinnanindaananoianenntn 53 VAADIN IEE EEE E TEE 53 7A E E E S E E E E SE E EE 53 9G ERES Ehio nunni ainnean ee A A EE ELET EREE 53 TORON AINO innn e rri E E A RRES 53 Alpha 710ML User s Guide iii Contents WV SCAN VA saacsh agence cased sete euchantachceees ace uatagconshtuctetactaasescatei boat eneanstanpnrelenntesnuntaatnaece 54 WO Defa scsi cece eae a le ae a ee eles 54 Others SECU scree becr a E e E ee rr e S 55 F Rate ninio a E EA E EA E 55 FAI Raton n ie a R A A Ea 56 HHA L Onnin aiian e a Te aver rES TE en nee 56 Credit Namene a i a O GE R ante 56 Credit 2 NaMe siinne n a ede 56 PC Set Uc sashes este ch ete
49. Department 1 is programmed for the price of 1 00 and Department 2 is programmed for the price of 2 00 Ring up Department 1 and Department 2 prices then void the Department 1 entry To void a department preset price 1 M 1 Press the key 2 I 2 Press the A key pn 8 lt 3 Press the clear key 4 Press the 4 key and then press the key lt bksp gt 5 Press the Wa key total lt enter gt You can also use the Arrow Up key to scroll the clerk display select the entry you want to void and then press the Void key Press the Clear key and then continue with the transaction Voiding a Department Preset with a Minus Percentage Discount 113 Example 34 Assume Department 1 is programmed for 1 00 Department 2 is programmed for 2 00 and the RA key is pre programmed for 10 Ring up Department 1 and deduct 10 ring up Department 2 and deduct 10 then void the Department 1 entry with the 10 discount To void a department preset with a minus percentage discount 1 Press the 2 key and th he k ress the sa sey an then press the pA ey 2 i 2 Press the key and then press the key 18 Y 3 Press the cea key P he v4 k h g d th he 7 ik 4 Presst Ed ey press the z Key an then press the pa key Note If the Minus Percentage Discount Rate is not pre programmed type in the discount rate before pressing the key RA 5 Press the amgen key otal lt enter gt Alph
50. Department 1 key is programmed as a taxable department Ring up a 1 00 item in Department 1 without charging tax To ring an item without charging tax t 1 Press the key 2 Select Non Tax 3 Press the amgen key total lt enter gt 2 I 4 Inthe Number keys area press 100 and then press the key 18 Y Press the amomttend key total lt enter gt Exempting Tax on the Entire Sale 105 Example 15 Assume the Department 1 key is programmed as a taxable department Ring up a 1 00 item and a 1 50 item in Department 1 without charging tax To ring an entire sale without charging tax 1 M 1 In the Number keys area press 100 and then press the key 2 In the Number keys area press 150 and then press the key tax 3 Press the key sale Note After Pressing the Tax Exempt Sale key you must end the sale You cannot enter additional items to the transaction 4 Press the amounttend key total lt enter gt Alpha 710ML User s Guide Gallonage Sales Transaction Gallonage Sales Transaction Example 16 In this example Department 4 is programmed for Gallonage Mode and is non taxable Ring 10 759 gallons at 2 749 per gallon Note Department 4 must be programmed as gallonage for this to work To ring a gallonage sales transaction 1 In the Number keys area press 10 759 and then press the key 2 In the Number keys area press 2749 then press the key 3 Press the mtie key total
51. Ee Contents 1 Welcome Before SUM ceca acetates cts en zaca haces tatiana iaasa eiaa aeaa Sedat paeteareseenemianoncea 1 Using the MEMU aeaee E A E EE AN 1 Siate M A E E E agence 1 What s in the BOX isisniiccununianneinunnmananamemnnamanaancmiuant 2 Important Phone NUMberS ssssssssssssssssssssesseseseoeeeeeeceteeeeerseeesereersererereereereeeeerreresres 2 2 Getting Started Getting Started cosiscecatsaes cd menna E ARARA N RER et nets 3 Setting the Language ssisessosisriennrearriiainii Een Ree Merten eT 5 Installing the Memory Backup Batteries ssessesesssssssssssessssssssrssssssssssssssssesssss 5 Installing the Paper Roll s sssssssessersereseeerreerserserseereeseeresssoresssserseesensensnssssssnssesssssssss 6 Setting the Date And Time ssssssssssssssssssssesssssessoseoseoseeeeeeeeeereereereereereeeseeereeseereereeeee 7 Programming the Sales TaX e ssseesersersersersersesrrsrrsrrssrsrrssesersessesssssssssssssssssssssses 7 PC Ba sed SoftWare set cesccessctssasszccsatessnszcebccccevccabacsesgucthervesarescians eaae iiaiai saatei istas 8 3 Getting To Know the Cash Register About the Dis Ay S ioesercsctaccesrsuesteirecnesesnceanaeenn eaeunsnaimeinatentuaenemrateme 10 Lifting and Lowering the Customer Display csssssssscsecsecsecssesssecseecneessees 11 Adjusting the Clerk Display ssccssiscccnssccectsssstsccecscusetassccsnacenconcoansoecenescedensscousvcestesaete 11 About the Menus on the Clerk Display
52. OTAL RETURN TOTAL VOID TOTAL GROSS SALES TOTAL SALES COUNTER CASH SALES TOTAL gt CHECK COUNTER gt CHECK SALES gt CHARGE gt CHARGE TOTAL COUNTER SALES TOTAL CREDIT 1 COUNTER SALES TOTAL COUNTER SALES TOTAL ON ACCOUNT COUNTER ON ACCOUNT TOTAL CREDIT RECEIVED PAID OUT COUNTER PAID OUT TOTAL NO SALE COUNTER gt CASH IN DRAWER TOTAL FORGEIN CURRENCY TOTAL RUNNING GRAND TOTAL SALES AMOUNT Additional Information in Electronic Journal EJ Reports The Electronic Journal can hold 4 000 lines of transactions in memory When the cash register memory is full no more transactions or information can be stored in EJ memory Sales totals will still be recorded in the financial or sales reports Transactions already in memory are kept in memory until the Electronic Journal record is printed in Z mode or the memory is manually reset The Electronic Journal records in the internal memory the line by line details of all the transactions and items completed on the cash register both transactions printed on the built in printer and transactions run with 85 Alpha 710ML User s Guide Running Reports the printer off and no receipt printed This includes all sales transactions any Z reports run during the day and even using the NS lt sym gt key for no sale rings to open the cash drawer The cash register warns you when the Electronic Journal memory is nearly full to let you finish the current trans
53. Options D main menu on amount tend total lt enter gt 51 The System Options menu includes the options listed in this section To open the System Options menu Programming gt More Options gt System Options Press the Main menu on key N Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key w If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Alpha 710ML User s Guide System Options total Tend Total lt Enter gt key lt enter gt D Ee 4 Press the Arrow Down key to select More Options Press the Amount t amount tend 5 Press the Arrow Down key to select System Options Press the Amount lt enter gt Tend Total lt Enter gt key The rest of this section explains each menu option 1 Key Lay out Specifies to use Credit Keys e Normal key layout for a normal Department Key layout with Departments 1 through 32 no credit keys used e Credit 1 Used change the Department keyboard layout to use Dept 16 key as the Credit 1 key e Credit 1 amp 2 Used change the Department keyboard layout to use Dept 16 as the Credit 1 key and the Dept 15 key as the Credit 2 key For more information see Programming the Credit Keys on page 40 2 Zero Price Specifies if zero price entry for PLUs and Departments is allowed 3 E
54. Press the Amount Tend Total lt Enter gt key 3 If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Others Setup Press the Amount Tend Total lt Enter gt key 6 Press the Arrow Down key to select either Age 1 Setup or Age 2 Setup Press the Amount Tend Total lt Enter gt key 7 Using the rounded Number keys enter the age you want Press the Amount Tend Total lt Enter gt key Scrolling Messages 37 Your cash register shows messages that move across the customer display when the register is not in use You can use the pre programmed default messages or you can program your own You can change one or more messages at any time For example if you have a new promotion you can change the Idle 1 message to say something about the promotion You can also specify if the messages scroll slow medium or fast across the customer display Alpha 710ML User s Guide Scrolling Messages Types of Scrolling Messages You can program the following types of scrolling messages Table 4 Scrolling messages Message Type This message shows OFF message When the register is in the OFF position Prg X Z Mode During the idle state when the register is in Programming X Report or Z Report
55. To ring a charge return 1 Press the key 1 M 2 In the Number keys area press 100 and then press the ra 3 Press the key lt wide gt Example 9 Ring up a 1 00 item in Department 1 and finalize the sale with the Check key To ring a check sale M 1 In the Number keys area press 100 and then press the key 1 2 Press the key You do not have to enter any amount before pressing the key Coupon Discount Sale Credit Sale 103 Example 10 Ring up a 1 00 item and then apply a 20 off coupon To ring a coupon discount sale 1 In the Number keys area press 100 and then press the key 2 In the Number keys area press 20 and then press the key amount tend 3 Press the total key lt enter gt Sales tax is charged on the net amount after the coupon is deducted For more complex coupons or to charge tax on the original amount before the coupon is deducted set up and use a negative department See Customer Service for help Example 11 Ring up a 1 00 item in Department 1 and 2 00 in Department 2 and finalize the sale with the Credit key Note Dept 15 and or Dept 16 keys must be programmed as Credit keys and turned on for this example to work See Programming the Credit Keys on page 40 Alpha 710ML User s Guide Credit Return To ring a credit sale 1 In the Number keys area press 100 and then press the key 2 In the Number keys area press 200 and then press the key 15 H 16 D 3 Press the
56. a 710ML User s Guide Voiding A Minus Percentage Discount Sale Voiding A Minus Percentage Discount Sale Example 35 Void a 1 00 item in Department 1 and void a pre programmed Minus Percentage Discount Rate of 10 To void a minus percentage discount sale 1 Inthe Number keys area press 100 press the key and then press lt bksp gt the key 2 Press the key Note If the Minus Percentage Discount Rate is NOT pre programmed type in the discount rate before pressing the RA key 3 Press the amtini key total lt enter gt Voiding a Multiplication of a Department Preset Price Example 36 Assume Department 1 is programmed for the price of 1 00 and Department 2 is programmed for the price of 2 00 Ring up Department 1 three times and Department 2 two times then void the Department 1 entry rung up three times To void a multiplication of a department preset price 1 In the Number keys area press 3 and then press the key iM 2 Press the B key 3 In the Number keys area press 2 and press the key 2 I 4 Press the key 5 Press the key 6 Press the key lt bksp gt 7 Inthe Number keys area press 3 and then press the key 1 M 8 Press the key 9 Pressthe mr key total lt enter gt Alpha 710ML User s Guide 114 Chapter 11 Examples Voiding A Department Multiplication Sale Example 37 Void a 1 00 item in Department 1 three times To void a department multiplication sa
57. a PLU number amount tend total lt enter gt amount tend total lt enter gt check amount tend total lt enter gt 63 To ring up a straight cash sale without a PLU number 1 Make sure Sales Registration is highlighted on the main menu and press the Amount Tend Total lt enter gt key If the clerk numbers are set do the following e Enter the clerk number and then press the Amount Tend Total lt enter gt key e Using the round Number keys press the three digit passcode and then press the Check key Using the round Number keys area enter the price of the first item Press the Department key for that item To use the Department keys from 17 to 32 do the following e Press the Dept Shift key and press the department number you want to use To use department numbers from 33 to 200 do the following e Press the Dept Shift key e Using the round Number keys type the Department number from 33 to 200 that you want to use For example for Department 63 press the 6 key and then press the 3 key e Press the Dept Shift key again Repeat for the rest of the items When you are done ringing up items press the Amount Tend Total lt enter gt key The cash drawer opens and the receipt or journal prints Make any change needed and place the money you are given in the cash drawer Close the cash drawer Give the customer the receipt if the cash register is set to print receipts You are ready to ring up anot
58. action Then you can print the Electronic Journal record to prevent any loss of information When the memory is completely full the cash register warns you and no additional transaction information can be saved You can print the entire Electronic Journal record on the printer in the cash register in either the X Mode or the Z Mode e X Mode You can print the Electronic Journal record anytime during the day This prints what is currently in the Electronic Journal memory and does not reset the memory You can also review the electronic journal on the clerk screen e Z Mode You can print the entire Electronic Journal record and reset the journal memory so everything in memory is erased after printing Only run this report at the end of the day after running the standard Z Report for the end of the day sales totals Make sure there is a lot of paper on the receipt paper roll so the Electronic Journal reports can print completely You can download the Electronic Journal record to the PC using the serial connection For more information see the RegisterLink manual Print a Mid Day Electronic Journal Report You can print the Electronic Journal report at anytime during the day without resetting the memory You can run an EJ report for a specific date or time period To print in the X Mode Reports gt X Report gt Electr Journal main 1 Press the Main menu on key on i atigiit ted 2 Press the Arrow Down key to select R
59. ader and footer messages clerk names departments and item descriptions These text messages and descriptions appear on the receipt and on the customer display When you are programming the alpha descriptions for Departments PLUs Clerks the Header and Footer messages use the Alpha Keyboard Note Only capital letters of the alphabet are on the Alpha Keyboard To use lower case letters press the Return lt caps gt key The department keys are clearly labeled with all the letters needed to program these A gt 24 R 28 S 28 S T 222 ae P P T7 e 2 N oO Ww m ran wo Cc N m m 00 lt N ia ia m z uI zZ descriptions When you are programming alpha descriptions use the department keys to spell out the words you want To use the letters in the white part of the Department keys simply press the Department key Alpha 710ML User s Guide 22 Chapter 4 Setting Up Your Cash Register the Basics 23 dept shift dept shift NS lt sym gt amount tend total lt enter gt void lt bksp gt To use the letters and characters in the lower green area of the keys press the Dept Shift key and then gt o press the key with the letter you want Use the round number keys to enter any numbers you 4 amp 2 want You may need certain special symbols on the Alpha Keyboard For example if you need a space between o words if you need the symbol
60. al lt Enter gt key to save your programming The information is saved in the cash register and you can program the next item Alpha 710ML User s Guide 34 Chapter 4 Setting Up Your Cash Register the Basics Programming Department Preset Price Department Preset Price programs a preset price in a department to save time when ringing up an entry Even if a price has been pre programmed you can override the price at the time of sale The price automatically rings up each time that department key is pressed Programming Tax Status 35 Some items must have tax collected by law You can program your cash register to automatically assign the right amount of tax based on the department the item is assigned to You can set no tax or link to a single tax rate Tax 1 Tax 2 Tax 3 or Tax 4 or multiple tax rates to a department key For information about setting the tax rates see Selecting the Tax System on page 70 You must program non tax or a tax rate for the department programming to be accepted Table 3 Tax status settings Available tax status settings TAX 1 TAX 2 TAX 3 TAX 4 TAX 1 and TAX 2 TAX 1 and TAX 3 TAX 1 and TAX 4 TAX 2 and TAX 3 TAX 2 and TAX 4 TAX 3 and TAX 4 TAX 1 TAX 2 and TAX 3 TAX 1 TAX 2 and TAX 4 TAX 1 TAX 3 and TAX 4 TAX 2 TAX 3 and TAX 4 TAX 1 TAX 2 TAX 3 and TAX 4 Alpha 710ML User s Guide Programming Department Keys
61. ale discount The RA key subtracts a discount percentage amount from an individual item if you press it immediately after you ring up an item or from the sub total amount of an entire sale if you press it after you press the Sub total reprint key You can program a default percentage discount for the RA key or you can enter the discount rate manually each time you press the RA key When you enter the pre programmed default Minus Percentage amount use 2 decimal places For example enter a 5 discount as 500 When you manually enter the Minus Percentage rate during a sale enter a whole number without any decimal places For example enter 5 as 5 or enter 10 as 10 When you use the RA key the word DISCOUNT appears on the display and prints on the receipt Specifies setting a HALO High Amount Lock Out Limit to the Coupon key For more information see Setting High Amount Lock out HALO on page 36 Programming the name and description for the Credit 1 key For more information see Programming the Credit Keys on page 40 Programming the name and description for the Credit 2 key For more information see Programming the Credit Keys on page 40 You can specify a foreign currency to accept as payment when you total sales and program the exchange rate for when you accept this currency This is useful if you are working in a multiple currency situation and want to accept another currency such as stores near a border with
62. ample 113 minus percentage discount sale example 114 multiplication of a department preset price example 114 PLU multiplication sale example 115 PLU sale example 115 PLU sale with a minus percentage discount example 116 PLU sale with a PLUs percentage rate example 116 PLUs percentage sale example 117 sale example 117 voiding an entire sale before finishing the sale example 117 WwW warning FCC 119 Proposition 65 119 warranty 121 worksheet footer message 25 header message 25 table tax 76 X X passcodes setting 30 X readings about 82 Z Z readings about 82 Alpha 710ML User s Guide
63. ar See Full System Clear on page 97 Alpha 710ML User s Guide No Receipt Printing No Receipt Printing receipt on off If no receipt is printing for a sales transaction look for the R OFF symbol on the clerk display If the R OFF symbol appears press the Receipt on off lt esc gt key one time to turn the symbol off If the R OFF symbol does not appear check for a paper jam No Printing on the Receipt If the cash register is not printing on the receipt make sure you are using thermal paper Bond paper will not work in this cash register If needed contact the Royal Customer Support hotline at 1 800 272 6229 for additional help The Cash Register Turns Itself Off This is normal This cash register has a go to sleep mode that turns the cash register off after a specified time period For more information see Using Power Saving Mode on page 21 Electronic Journal Memory Errors clear You may see 2 messages about the Electronic Journal ELECTRONIC JOURNAL means the Electronic Journal is almost full MEMORY NEARLY FULL with less than 700 lines remaining ELECT JOURNAL FULL means the Electronic Journal memory is completely full and must be cleared The Electronic Journal can hold up to 4 000 lines of transactions When the memory gets close to full a message appears telling you that the memory is nearly full If you are in the middle of a transaction press the Clear key to clear the erro
64. arting number for the Daily Z1 Report Counter number If you were using a different cash register before this one and wanted to carry that numbering sequence and start with a specific number on this cash register set that number here Periodic Z Counter You can program the starting number for the Periodic Z2 Report Counter number If you were using a different cash register before this one and wanted to carry that numbering sequence and start with a specific number on this cash register set that number here Alpha 710ML User s Guide 58 Chapter 5 Setting Up Your Cash Register Parameters Grand Total Amount You can program the starting Grand Total Sales Amount If you were using a different cash register before this one and want to carry the Grand Total Sales amount over from all the sales rung on the previous cash register and to continue adding to that amount with this register set that starting Grand Total Sales amount here The Grand Total Sales Amount appears at the bottom of the Z1 and Z2 Reports Config Options menu on amount tend total lt enter gt check amount tend total lt enter gt amount tend total lt enter gt Language Date 59 Most of the parameter options under Config Options are the settings that were programmed or set during the Initial Set up of the register If you made an error during the Initial Set up come to the Config Options to correct the entry or setting
65. ased when you remove the batteries if the cash register is not plugged in before you remove the batteries Alpha 710ML User s Guide 90 Chapter 9 Maintenance and Options To install or replace the batteries 1 Before you start make sure you have 3 new AA batteries 1 Open the Journal Compartment Cover Remove the Journal Compartment Cover and set aside 2 Move the paper roller bar up and out of the way Grab the small handle on the right of the print roller bar Push the little handle towards the back of the cash register and raise the paper roller bar up You see a slope down to the paper compartment The battery cover is located under the print roller bar on the slope 3 Remove the battery cover Press the edge at the top of the cover and push to the back The cover j pops off f e Put the batteries in the slots Make sure that the positive and negative ends are in the right place The batteries have a little plus positive and minus negative sign on each end to help you e Replace the battery cover Slide the bottom tabs into the long slit in the bottom position and snap the cover into place Do not put the tabs in the 2 holes in the bottom of the compartment The cover will not close and you will break the tabs About the Serial Port 91 Your cash register includes a serial port on the right side of the cash register You can connect items to the a cash register using this serial port You can
66. ax 2 through 4 See the next section e Table tax values See Programming Table Tax in the United States on page 72 e Canadian tax rates Using Canadian Tax Rates on page 76 e VAT tax rates See Using VAT Tax Rates on page 78 Programming Straight Add on Tax in the United States F main menu on amount tend total lt enter gt 71 After you select the tax system to use you must specify values This section explains how to specify straight add on tax rates for the United States Straight add on tax is the most common in the United States You must specify at least 1 tax rate and optionally you can specify up to 3 others To program straight Add on tax rates for the United States Programming gt Tax Set Up 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide Programming Table Tax in the United States check amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select Tax Setup Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select the tax you want to change Press the Amo
67. ax bracket is assigned a tax which is exactly one cent higher than that assigned to the previous tax bracket For example part of a tax table might look like SALES SALES o0 08 oo 959 974 09 24 o 9 75 9 91 25 41 02 992 10 08 42 58 03 10 09 10 24 59 74 04 10 25 10 41 75 94 05 10 42 10 58 92 1 08 06 10 59 10 74 1 09 1 24 07 10 75 10 91 1 25 1 41 10 92 11 08 1 42 1 58 j 11 09 11 24 1 59 1 74 11 25 11 41 1 75 1 91 i 11 42 11 58 1 92 2 08 12 11 59 11 74 A3 11 75 11 91 14 11 92 12 08 2 15 12 09 12 24 J 259 274 16 1225 1241 743 2 75 2 91 17 12 42 12 58 755 Alpha 710ML User s Guide Programming Table Tax in the United States In our Example Tax Chart a sale from 00 to 08 is not taxed The next tax bracket a sale from 09 to 24 is taxed one cent The next tax bracket a sale from 25 to 41 is taxed two cents The tax table progresses in a similar manner To calculate your tax rate 1 Using The Worksheet on page 76 complete Step A with the appropriate amounts from your state s Retail Tax Chart 2 For the following see the Example Tax Chart Step B The difference between the starting amounts of each consecutive tax bracket is called a breakpoint Every tax table consists of a particular sequence of breakpoints In our Example Tax Chart the difference between 00 and 13 is 13 cents This 13 is the first breakpo
68. ay amp Drawer CD510002 A Coin Tray not included Replacement 5 Slot Coin Tray CD500002 A Duplicate Cash Drawer 47300511 1 set of 2 keys Replacement Journal Paper Roll Spindle E16900150 Owner s Manual A7IOMLIMO0606A Model PS700 Barcode Reader 16881W RegisterLink PC based software replacement RLNC RegisterLink serial cable replacement RLCC RegisterLink software and serial cable RLKIT For Prices and Availability Call 1 888 261 4555 or visit our web site at www royal com Prices and Availability Subject to Change Without Notice Alpha 710ML User s Guide Index A about management reports 83 serial port 91 X readings 82 Z readings 82 accessories ordering 123 adding tax to a non taxable department example 101 adjust the contrast on the clerk screen 21 age verification 36 amount of time messages appear 39 amount tendered 52 barcode reader programming PLUs 43 purchasing 123 ringing up sales 64 setting up PLUs 43 batteries replacing 90 before going to register mode 44 C Canadian tax system 70 cash drawer closing 16 opening 16 using 16 cash in drawer report 83 85 cash register turns off 94 cash sale with tendering change example 102 cash sale without tendering change example 102 change computer 52 changing tax rates 70 charge sale example 102 check the Electronic Journal memory 87 C I D report 83 85 clearing errors 47 clerk names setting 27 system 27 clerk disp
69. de 2 Move the paper roller bar up and out of the way Grab the small handle on the right of the print roller bar Push the little handle towards the back of the cash register and raise the paper roller bar up You see a slope down to the paper compartment The battery cover is located under the print roller bar on the slope 3 Remove the battery cover Press the edge at the Z top of the cover and push to the back The cover j pops off e Put the batteries in the slots Make sure that the positive and negative ends are in the right place The batteries have a little plus positive and minus negative sign on each end to help you 5 Alpha 710ML User s Guide Getting Started e Replace the battery cover Slide the bottom tabs into the long slit in the bottom position and snap the cover into place Do not put the tabs in the 2 holes in the bottom of the compartment The cover will not close and you will break the tabs Installing the Paper Roll Your cash register has a thermal printer that prints receipts for the customer or a journal tape Use 21 4 inch 57 5 mm wide standard thermal register paper Do not use bond paper because the register does not use a ribbon or ink for printing Caution Do not manually pull the receipt paper Always use the Feed key to remove or advance the paper Do not use sharp or pointed instruments in the printer area This can seriously damage the printer 1 At the prompt on the cl
70. down to PC LINK and press the Amount Tend Total lt Enter gt key 4 Go to the RegisterLink software on the PC and follow the directions in RegisterLink Alpha 710ML User s Guide 92 CHAPTER 10 Troubleshooting Most errors are described on the clerk screen and you are prompted with the corrective action to take For a list of common error messages and what they mean see Error Codes on page 45 This section generally describes other possible issues and what to do Select and follow the procedure which best describes what is happening Paper End or Printer Errors Both prompts means there is a paper problem clear clear Caution Do not manually pull the receipt paper Always use the Feed key to remove or advance the paper Do not use sharp or pointed instruments in the printer area This can seriously damage the printer 1 2 3 Check if you are out of paper If so replace with a new roll Check for a paper jam If so carefully remove any paper obstructing the printer Check and make sure the paper was aligned properly in the printer and that the printer bar is snapped into place 4 After the paper jam is successfully removed press the Clear key If an error message still appears unplug the cash register wait 10 seconds and plug it back in If there is a FUNCTION error and an error message still appears on the display press the Clear key As a last resort follow the directions for a Full System Cle
71. e lt wide gt For extra emphasis you can program double wide characters for a specific character or a line of characters Normal Size Double Wide ER EERAKEAEAKEKEAEEERSE EE peeeSStESeeesetss Sones ss 3 t YOUR RECEIPT t F YOUR RECEIPT k THANK YOU f THANK YOU x k k eecesaesetet sca see ee eny 0 SEEEAPE CELE REE ERE TEE 1 19 at ME EOG 11 18 81 MC 0099 HFPLE 1 00 APPLE 1 39 BAHANA 41 36 BAHANG X1 0A PEAR tt de FEAR tL TATL kZ g TOTAL 3 00 CASH 20g CASH 45 00 M1 43 01I Adia 51 8915 If you use double wide characters the maximum number of characters you can use is reduced by half 6 Characters 6 Characters 12 Characters 5 Lines 12 characters each e Department e PLU e Clerk Name e Header and Footer messages To make a character print extra wide press the Charge lt wide gt key before each character as you type in the description Setting Header Messages and Footer Messages You can specify a header message and or footer message to print on customer receipts Each message can be a maximum of 5 lines Each line can have 24 characters YOUR RECEIPT THANK YOU is the default printout for the header message HAVE A NICE DAY PLEASE COME AGAIN is the default printout for the footer message Make a copy of the blank Worksheet below for future changes or revisions to your header message or footer message Alpha 710ML User s Guide 24 Chapter 4 Setting Up Your Cash Register
72. e receipt slot and close the Journal Compartment Cover Using the Battery System Your cash register has a memory where information about your programming and transactions are stored This memory stores the information that lets you print reports such as the total sales for the day week or month The cash register memory also stores information about any special programming you have done If your cash register is unplugged or if there is a power outage the batteries keep the information in the memory until you plug the cash register into a power source or the power is restored To make sure the battery back up protection is working replace the batteries at least once a year To help you remember consider replacing the batteries on New Years Day The cash register can be off or unplugged for as long as 700 hours about 28 days and the information in the memory is still there when you are ready to use the register again If there was a power outage replace the batteries as soon as there is power again DO NOT remove or replace the batteries until you plug the cash register into a power source and you see messages on the display If you will not use the cash register for an extended period of time you can remove the batteries to prolong their life However all information in the cash register will be erased if you do this Caution You must plug the cash register in before installing or replacing the back up batteries All data is er
73. e 3 2 12 2 EJA I S T MIAJITIN SE EE SE Line 4 O P E N 7 A M TO 6 PIM Line 5 C O F F E E S F rhe ted CE W R L D 25 Alpha 710ML User s Guide Setting Header Messages and Footer Messages Remember you can make the characters double width but you can only use half the total number of characters if you do this For example if you want Coffee to be double wide you need 12 spaces For more information about double wide characters see Using Double Wide Characters on page 24 You can also use characters other than those on the Department keys such as numbers punctuation and international letters by pressing the NS lt SYM gt key This is an example of the programmed header message INTERNATIONAL COFFEES 999 555 1212 222 EAST MAIN STREET OPEN 7AM TO 6PM COFFEES OF THE WORLD To add a space to separate words press the Department Shift key and shift 27 then the Department 17 key z Important void If you enter the wrong character press the Void lt bksp gt key to delete the lt bksp gt character Now you can continue To program header messages or footer messages Programming gt More Options gt Text Messages main i 1 Press the Main menu on key amount tend 2 Press the Arrow Down key to select Programming Press the Amount total lt enter gt Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Chec
74. e Options gt Others Set Up Machine Number 1 Press the press the Main menu on key Alpha 710ML User s Guide Programming Department Keys 2 Press the Arrow Down key to select Programming Press the Amount amount tend total Tend Total lt Enter gt key lt enter gt erea 3 Ifyou are prompted for a Manager Passcode type the passcode number check and then press the Check key If you did not program a Manager Passcode go to the next step lt enter gt Tend Total lt Enter gt key ama 5 Press the Arrow Down key to select Others Set Up Press the Amount lt enter gt Tend Total lt Enter gt key vagal 6 Press the Arrow Down key to select Machine Number Press the Amount lt enter gt Tend Total lt Enter gt key t E l e 4 Press the Arrow Down key to select More Options Press the Amount t 7 Follow the instructions on the display Programming Department Keys Departments are a category of merchandise For example Department 1 can be Housewares Department 2 can be Food Department 3 can be Womens Clothing and so on This helps you track what you are selling Each department can be programmed as taxable or non taxable so that if an item needs to be taxed the proper tax amount is added automatically when you ring up an item in a taxable department You can have as many as 200 departments on your cash register If you have many departments you may want to make a list so other pe
75. eeeeeeeee 64 iv Alpha 710ML User s Guide Contents Ringing up Sales with the Optional Barcode Reader esssessssesseecseeceeseees 64 Verifying the PLU Information for an Item uu eesssesssssscsseecseecsnecesseesseecssecenseesses 65 Printing RE CSIOUS einun aaea a ea ea aai 66 Receipt on Demandis ENR a is 66 Using Training MOde ssssssssseseesssssssssesseeessesssssssssteesesosessssseeseeessessnsssesseeeseossnssssssessee 67 Setting the Training PassCOde ssssssssssseeessssssssessceeseessssssssseeseerssesnsssossereseeosesssss 67 Entering and Exiting Training MOde sessesserserserserserssessrssessesreeresresrrsresrssrssess 68 7 Programming Complex Tax Rates Selecting the Tax SYStem scsscsscssssssecssecsccssccssecssesssesssccsceeseesssesseessecsscesseeseecssceses 70 Programming Straight Add on Tax in the United States esscecsecneeens 71 Programming Table Tax in the United States ssssssssssseeesesssssssssscecseesssssssseosse 72 Calc lating Your fax siiennenenninnn a na s 73 Example Tax Chatt assises insansa 75 The Worksh ltinunisssenuneiiuenunasnannnnsn a anan 76 Using Canadian Tax Rates sc jvascivvsscitvescsvescisavs cy chssccecesspavacvavaccsnes asenevinucceiounooenreaveore 76 Using VAT Tax Ratesheet iisas 78 Printing a Confirmation Report sesssssseseseessssssssseossessssssssseeseeesssssnsssssseesresssosssssessse 78 8 Running Reports Running the Options Dump Report ss ssssessssss
76. eipts Specifies if multiple receipts are allowed You may not want to allow issuing a second receipt for security reasons Issuing a second receipt can be useful for rebates or to reprint the receipt in case the printer runs out of paper or jams in the middle of a sale This option does not affect the ability to reprint a single copy of the receipt if the receipt printer was turned off during a sales transaction or operating in receipt on demand mode 10 Receipt Real time or End of Sale Specifies if you want the customer receipt to print P y P P e per line as each item is rung up in the sale print all at one time at the end of the sale If you select at end of the sale then the printer does not print anything when the sale is first started or during any entry of the sale The printer glue only prints the entire detailed receipt after the Amount Tend Total semer lt Enter gt key is pressed No details on the receipt are lost All the information is still there just saved in memory to be printed at the end of the sale 11 Tax Specifies to print the Tax information before the Total amount on the receipt or after the Total amount 12 Sub Total Specifies to automatically print the Sub Total on all receipts The Sub total total amount still prints if you press the Sub total reprint key regardless of this bai option setting 13 Receipt Name Only vs PLU amp Name Specifies if just the PLU name description is pri
77. eipts after transactions programming cash register 11 clerk numbers 27 credit keys 40 department keys 32 department names 33 department preset price 35 double wide characters 24 footer messages 24 HALO 36 header messages 24 high amount lock out HALO 36 manager passcode 30 PLU description 42 PLUs with the barcode scanner 43 tax rates 70 tax status 35 Proposition 65 warning 119 Q quick start program confirmation report printing 44 R receipt on demand 66 receipt printing errors 94 receipt messages setting 26 received on account sale example 110 register does not work troubleshooting 95 96 register mode before going to 44 register tape ordering replacement 123 registering a department unit price example 110 registering a reference number example 111 RegisterLink software 8 RegisterLink using 92 replacement register tape 123 replacing batteries 90 reports about 83 C I D 83 85 confirmation 81 EJ reports 85 Electronic Journal 85 example 84 management 82 program confirmation 79 quick start program confirmation 44 running 83 return sale example 111 ringing up sales 62 sales barcode reader 64 Royal contacting 2 running an Electronic Journal reports 85 management reports 82 PLU confirmation reports 81 program confirmation reports 79 reports 83 S safety notice 119 scanning items 64 scrolling messages amount of time messages appear 39 faster or slower 39 serial p
78. end Total lt Enter gt key w If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step A Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key uw Press the Arrow Down key to select Options Dump Press the Amount Tend Total lt Enter gt key 6 Select the print format you want Press the Amount Tend Total lt Enter gt key The report prints Running the Department Confirmation Report F main menu on amount tend total lt enter gt You can print a report that shows the programmed information for a range of departments or for all departments The range report is helpful if you want to see the programmed names of some of the departments but do not need to see all the departments and other cash register programming You can also print a report that shows department information and sales For more information see Running Management Reports on page 82 Note Unless you specify a department range all departments print in the Department Range Report This will take a few minutes To run a department confirmation report Programming gt Department Set Up gt Depart Conf Report 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide 80 Chapter 8 Running Repo
79. eports Press the Amount Tend lt enter gt Total lt Enter gt key salt 3 Press the Arrow Down key to select X Report Press the Amount Tend lt enter gt Total lt Enter gt key If you are prompted for an X Mode Passcode type the passcode number and then press the Check key If you did not program an X Mode Passcode go to the next step rel Press the Arrow Down key to select Electr Journal Press the Amount lacs Tend Total lt Enter gt key check A uw Alpha 710ML User s Guide 86 Chapter 8 Running Reports main menu on amount tend total lt enter gt 2S amount tend total lt enter gt D amount tend total lt enter gt 87 qty date 6 Follow the instructions on the screen You can review the report on the clerk screen and then print it Use the arrow keys to move through the report The Electronic Journal record prints and the Electronic Journal memory is not reset Print an End of Day Electronic Journal Report You can print the Electronic Journal Z report at the end of the day This report prints all transactions and clears the memory at the same time To print in the Z Mode Reports gt Z Report gt Electr Journal Press the Main menu on key Press the Arrow Down key to select Reports Press the Amount Tend Total lt Enter gt key 3 Press the Arrow Down key to select Z Report Press the Amount Tend Total lt Enter gt key 4 If you are prom
80. er For more information see Programming PLUs with the Optional Barcode Reader on page 43 To ring up a cash sale with the barcode reader amount tend 1 total lt enter gt amount tend 2 total lt enter gt check Make sure Sales Registration is highlighted and press the Amount Tend Total lt enter gt key If the clerk numbers are set do the following e Enter the clerk number and then press the Amount Tend Total lt enter gt key Alpha 710ML User s Guide 64 Chapter 6 Ringing up Sales and Using Training Mode amount tend total lt enter gt e Using the round Number keys press the three digit passcode and then press the Check key 3 Put the barcode reader light over the barcode about inch or closer above the UPC symbol on the product to read the barcode properly 4 Press the button on the scanner and flick the scanner slightly to move the red LED over the barcode The barcode scanner makes a beep sound and the item appears on the display 5 Continue using the barcode scanner to scan bar code symbols until you are done 6 When you are done press the Amount Tend Total lt enter gt key The cash drawer opens and the receipt or journal prints 7 Make any change needed and place the money you are given in the cash drawer Close the cash drawer 8 Give the customer the receipt if you set the cash register to print receipts You are ready to ring up another sale Verifying the PLU Information for an
81. erent lighting To adjust the contrast Programming gt More Options gt Config gt Contrast Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Config Press the Amount Tend Total lt Enter gt key 6 Press the Arrow Down key to select Contrast Press the Amount Tend Total lt Enter gt key N Use the Left Arrow and Right Arrow keys to adjust the contrast When you are done press the Amount Tend Total lt Enter gt key Using Power Saving Mode 21 main menu clear The cash register includes a power saving or sleep mode This mode saves energy and prevents the clerk display from getting damaged by burn in just like a screen saver on your laptop or PC After a specified period of minutes of inactivity the cash register goes into sleep mode and the clerk display goes dark The cash register does not actually turn all the way off it just goes to sleep To wake the unit up press the Main menu lt On gt key or the Clear key The Main menu lt On gt key turns the cash register on if it is in sleep mode or it was turned off u
82. erk display during set up open the Journal Compartment Cover Remove the Journal Compartment Cover and set aside Remove the tape on the black Journal Tape spindle inside the printer compartment of the cash register Remove the Journal Takeup spindle Place p gt the paper roll in the R little round area at the bottom of the f compartment Make sure the paper feeds out from the bottom of the roll towards the front of the cash register Grab the small handle on the right of the print roller Push the little handle towards the back of the cash register and raise the roller bar up Lay the end of the paper across the printer as shown Move the print roller down onto the paper and snap into place Make sure both sides are snapped down Press the Feed key to move the paper through the printer to make sure there is no jam and the paper is properly installed before continuing Follow the instructions on the clerk display Alpha 710ML User s Guide 6 Chapter 2 Getting Started Setting the Date And Time amount tend total lt enter gt 29 29 Ge GG The date changes every day and prints in the month day year format You can prevent the date from printing on the transaction receipts The date format can also be changed to print day month year For more information see Date Format on page 60 The time can print in either the 12 or 24 hour military time format The default setting is to print in the 12
83. ess the Arrow Down key to select Options Dump Press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide CHAPTER 6 6 Ringing up Sales and Using Training Mode After you set up your cash register ringing up sales is easy For information about ringing up complicated sales see Examples on page 98 If you want to learn about using the cash register without affecting the daily total you can use the Training mode You or someone else can learn how to use the cash register without creating real sales that show up on reports For example you can train a new person about using the department keys and completing sales Training mode lets someone use the cash register without actually recording the sales in the sales history When you exit from the Training mode the training sales information is deleted To use Training mode you need to have a training passcode set For more information see Setting the Training Passcode on page 67 Ringing up Sales After you have the basics programmed in your cash register you are ready to ring up sales For more information about setting up the basics on your cash register see Setting Up Your Cash Register the Basics on page 19 Reminder Do not press the Decimal Point key when ringing up a price Alpha 710ML User s Guide Chapter 6 Ringing up Sales and Using Training Mode Ringing up Sales without a PLU Number You can ring up a sale for an item that does not have
84. ha 710ML User s Guide Programming the Credit Keys amount tend total lt enter gt amount tend total lt enter gt ARDIS amount tend total lt enter gt 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select System Options Press the Amount Tend Total lt Enter gt key 6 Press the Arrow Down key to select 6 Scroll Speed Press the Amount Tend Total lt Enter gt key 7 Press the Arrow Down key to select the speed option you want Press the Amount Tend Total lt Enter gt key Programming the Credit Keys 31 D Hjji6 D xX 32 T main menu on amount tend total lt enter gt F amount tend total lt enter gt You can use 2 department keys as credit card only keys in addition to the Charge lt wide gt key You can use one or both keys if you want For example you can customize the name of Department 15 to be a Visa card and Department 16 to be a MasterCard You can also program the cash register to print the name of the credit card key on the receipt or journal tape When you ring up a sale you can use Department 15 and or Department 16 to finalize the credit card sale open the cash drawer and print the receipt or journa
85. her sale Alpha 710ML User s Guide Ringing up Sales Ringing up Sales with a PLU Number You can ring up a sale for an item that has a PLU number To ring up a straight cash sale with a PLU number and not using the barcode reader amount tend 1 total lt enter gt amount tend 2 total lt enter gt check plu 4 amount tend total lt enter gt e gt Make sure Sales Registration is highlighted and press the Amount Tend Total lt enter gt key If the clerk numbers are set do the following e Enter the clerk number and then press the Amount Tend Total lt enter gt key e Using the round Number keys press the three digit passcode and then press the Check key Using the round Number keys area type the PLU number of the first item Press the PLU key Repeat for the rest of the items When you are done ringing up items press the Amount Tend Total lt enter gt key The cash drawer opens and the receipt or journal prints Make any change needed and place the money you are given in the cash drawer Close the cash drawer Give the customer the receipt if the cash register is set to print receipts You are ready to ring up another sale Ringing up Sales with the Optional Barcode Reader You can also ring up sales using the optional model PS 700 barcode reader Before you can ring up sales with the barcode reader the barcode number must be programmed into the cash register with the barcode read
86. ile ringing up an item You can specify that the cash register does not print the tax rate on receipts For more information see Print Options on page 48 Note If you hear an error tone while you are programming press the Clear key and continue by repeating the step Alpha 710ML User s Guide 70 Chapter 7 Programming Complex Tax Rates on amount tend total lt enter gt main menu on check amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt DERES amount tend total lt enter gt To select a tax system Programming gt More Options gt Config gt Tax System Press the Main menu on key Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select Config Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select Tax System Press the Amount Tend Total lt Enter gt key Select the tax system you want to use Press the Amount Tend Total lt Enter gt key Now you need to specify the values for the tax rate s e Straight tax values for Tax 1 and optionally T
87. ing the Clerk SyStemM sseseeseesesseessssssesssssessessessnssesnsssnssssssssssssssssssnsensenseneeneeneeseee 29 Setting X and Manager Passcodes ssssssssssseeessssssssesseeeseessssssssseecseessessnssseseeessesss 30 Setting the Machine NUMbeEf sssssssseesssssssssosseeessessnsssssseeesessssssnsssesseessosssssseseeessesss 31 Programming Department KeyS uu sssssssscssenscnscnscnscnscuscuscnsneencencensenseneeesessesseseeees 32 Setting Department Number KeyYS ssscssesseecssccssessescsscesecssccsseeseecsscsssesucesseesees 33 Programming Department Names sss ssssessssssesssssessessssssssssesssseessseeessseeesseeessseee 33 Programming Department Preset Price ss ssssessessesessesssseesssseessseeesseerssseeeseseee 35 Programming Tax Status a ccssisiiash cuidladsniihadaivartauialisaaencsaties 35 Setting Department Ty Be sssesssssssssesossececoossssccesssssseeessssseeesssseseeeessssecoossseeeosssseeesss 36 Setting Standard Gallonage or Negative MOde sssssssssseesseessssssssecsseessssss 36 Setting High Amount Lock out HALO s eesssssssssseeesssssssssssseecseesssssssseoseeessesss 36 Setting Age LiM Senan ets Mins aces Re aaa iea 36 Scrolling MESSAGES sicscsriyssssesccsnsstaaiardeuceraceioin adn aapiesevnsuebancdivaasianieniirneateatones 37 Types of Scrolling Messages sessssscssssssccsssssssssccssccssccssccnscesscessecssccssesuscesecsseessees 38 Default Scrolling Messages sessesssssssssscsssssecse
88. inianiiioumadantendlaindvamauwnbnas 103 Credit Sale Asemien en neee eiee ien o potean da ra eSEE ae aceon 103 Cr dit Return sscaseidan neni nnn A E 104 Dept Shit Keyman a a E rn es Cerone 104 Exempting Tax On An lteM s ssssessssessssssssssesssssessssesssseessseeessseeessseeesssseesseesssesessee 105 Exempting Tax on the Entire Sale sssssssssessssssssssessessssssssssoseeessessssssesseresessssssss 105 Gallonage Sales Transaction sssssssseeessssssssessceeseessssssssseeseeessosssssseseeessossnsssesseesres 106 Minus Percentage Discount Sale sssssssseessssssssooseeeseesnsssssseocseesssssnsssosseeeseessnssess 106 Multiplication of a Department Unit Price ssssssessssssssssssssooseeessesnsssosseeesessnsssess 107 Multiplication Sale and Overriding a Preset Department Pric 00 107 Multiplying By A Fraction sssssesssssssssssssssssesssesossossseseeseeseseosooseeseeseeeereeeeeeeereeereereeeee 108 No Sale Function Opening the Cash Drawer ssssssssssseeesssssssssossceesersssssess 108 Alpha 710ML User s Guide Contents Temporarily Overriding a PLU Price uc sesssssssescssscssessscssccesecssccssccssceseecsecesseess 108 Paid Qut SANS sissccnstastinssctaszeuessdscuancuslen hectbsadetacteustensanceshesuantdiceanecidendantdacnuceseesuacciasnes 109 PLU Salesi teres tccrie era a n Platter ater etre Merrett ey a ara Sree nT anu 109 Pl s Percentage Saleni 109 Received On Account Sale sssssssessessossosssssssssossesoo
89. int The difference between 13 and 32 is 19 cents which means 19 is the second breakpoint The breakpoints continue in a particular sequence through the entire tax table e Using The Worksheet complete Step B by calculating the breakpoints based on your state s Retail Tax Chart e The sequence of breakpoints is divided into Regular and Irregular patterns All tax tables have a pattern of irregular breakpoints that leads into a repeating pattern of regular breakpoints To determine the breakpoint pattern continue calculating the breakpoints in Part B until you have found the Regular repeat breakpoint pattern From our example Breakpoints 13 19 23 27 27 29 are the Irregular breakpoint pattern Breakpoints 25 25 25 25 are the Regular repeating breakpoint pattern The Regular repeating breakpoint pattern is a point where you first see a repetition of one or more numbers which then add up evenly to 100 200 300 and so on In our programming example the Regular breakpoint pattern 25 25 25 and 25 adds up to 100 It is possible that your specific regular breakpoint pattern can never add up to 100 200 or 300 For example your regular breakpoint pattern may be 33 In this case make sure you enter at least 4 examples of the regular breakpoint pattern Using The Worksheet on page 76 determine the Regular breakpoint pattern based on your state s Retail Tax Chart Alpha 710ML User s Guide 74 Chapter 7 Programming
90. is electronically locked e You can also use the 515 key to mechanically lock the cash drawer If you lock the cash drawer this way you must have the key to open it again Even the emergency open lever will not open the cash drawer when it is locked with the key Important If the cash drawer will not open see if the lock on the cash drawer is turned to the right If it is the drawer is locked with the 515 key You need the key to unlock the cash drawer If the key is lost or locked in the cash drawer contact Royal When you are using the cash drawer make sure you lower the bill arms before you close the cash drawer Never slam the drawer closed To open the cash drawer after a sale 1 When you are done ringing up a sale press the Amount Tend Total lt Enter gt key at the bottom right of the keyboard The cash drawer opens You can make change and put the money in the drawer 2 When you are done push the cash drawer closed To open the cash drawer without making a sale 1 Press the NS lt SYM gt key at the bottom right of the keyboard The cash drawer opens and a No Sale receipt prints 2 When you are done push the cash drawer closed These no sale transactions are recorded in the Electronic Journal for an audit trail if the Electronic Journal is turned on For more information see 3 Electronic Journal on page 52 To lock and unlock the cash drawer using the key 1 Using the small key labeled 515 put the key in the
91. ith a Plus Percentage Rate Example 41 Assume PLU 1 is preset for the price of 1 00 in Department 1 and the PO key is pre programmed for 10 Void a sale for PLU 1 and add a 10 add on amount To void a PLU sale with a plus percentage rate 1 Press the key in the Number keys area press 1 and then press the lt bksp gt plu key 2 Press the key PO If the Plus Percentage Rate is not pre programmed type in the discount rate before pressing the key PO 3 Press the santo key total lt enter gt Alpha 710ML User s Guide 116 Chapter 11 Examples Voiding a Plus Percentage Sale Example 42 Void a 1 00 item in Department 1 and void a pre programmed Plus Percentage Rate of 10 To void a plus percentage sale 1 Press the key in the Number keys area press 100 and then press lt bksp gt the key 2 Press the key Note If the Plus Percentage rate is NOT pre programmed type in the Plus Percentage Rate before pressing the PO key 3 Press the ater key total lt enter gt Voiding an Entire Sale before Finishing the Sale Example 43 Void an entire sale before you press the Amount Tend Total lt Enter gt key Void a sale for a 1 00 item in Department 1 a 2 00 item in Department 2 a 3 00 item in Department 3 To void a sale 1 In the Number keys area press 100 and then press the key 2 In the Number keys area press 200 and then press the key 3 In the Number keys area pres
92. k key If you did not program a Manager Passcode go to the next step ee 4 Press the Arrow Down key to select More Options Press the Amount check Ww lt enter gt Tend Total lt Enter gt key e 5 Press the Arrow Down key to select Text Messages Press the Amount lt enter gt Tend Total lt Enter gt key Select the text message you want to program Follow the instructions on the display Alpha 710ML User s Guide 26 Chapter 4 Setting Up Your Cash Register the Basics Printing Options on Receipts main menu on amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt You can specify if the following prints on receipts e Headers and footers e Date and time e Clerk name and number e Tax total amount and location e Machine number e Department name or PLU name Transaction number and more To set receipt printing options Programming gt More Options gt Print Options Press the Main menu on key N Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key w If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Print Options Press the Am
93. key lt enter gt Repeat for each tax you want to set Printing a Confirmation Report To check your results see Running the Options Dump Report on page 79 Alpha 710ML User s Guide 78 CHAPTER 8 8 Running Reports Your cash register includes many reports In this chapter we explain Programming confirmation reports Assigned Department keys reports Assigned PLUs reports Financial reports such as sales totals and End of day Z reports Other management reports Electronic Journal Note Make sure you have a lot of cash register paper installed before you start printing any report Running the Options Dump Report You can print the Options Dump Report to check your programming results For more information about programming the cash register see Chapter 5 Setting Up Your Cash Register Parameters on page 48 The Options Dump report includes All parameter settings e Print options Alpha 710ML User s Guide Running the Department Confirmation Report F main menu on amount tend total lt enter gt F amount tend total lt enter gt F amount tend total lt enter gt e System options e Others setup e Config options e Header footer and scrolling messages e Tax settings and rates To run a program confirmation report Programming gt More Options gt Options Dump Press the Main menu on key N Press the Arrow Down key to select Programming Press the Amount T
94. l lt enter gt E E T amount tend total lt enter gt amount tend total lt enter gt 6 Select On Press the Amount Tend Total lt Enter gt key Now when the clerk enters Sales Registration mode s he is prompted for the clerk number To turn on Clerk Passcodes Programming gt Security Set Up gt Clerk Passcode Press the press the Main menu on key Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select Security Set Up Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select Clerk Passcode Press the Amount Tend Total lt Enter gt key Select On Press the Amount Tend Total lt Enter gt key Now when the clerk enters Sales Registration mode s he is prompted for the clerk number and passcode Using the Clerk System If the clerk security system is active the clerk is prompted to enter the clerk number and passcode when they enter the Sales Registration mode 29 amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt To use the clerk system 1 Make sure Sales Registration is highlighted on the main menu and press
95. l tape Note If you want to use Departments 15 and or 16 as credit card keys they no longer work as department keys until you reset the department keys to be Normal Layout To program a credit key description Programming gt More Options gt Others Set Up 1 Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide 40 Chapter 4 Setting Up Your Cash Register the Basics F amount tend total lt enter gt D amount tend total lt enter gt void lt bksp gt amount tend total lt enter gt main Ton amount tend total lt enter gt BED check amount tend total lt enter gt E z T amount tend total lt enter gt 41 amount tend total lt enter gt amount tend total lt enter gt 5 Press the Arrow Down key to select Others Setup Press the Amount Tend Total lt Enter gt key 6 Press the Arrow Down key to select the Credit Name you want to change Press the Amount Tend Total lt Enter gt key e Credit 1 Dept 16 key e Credit 2 Dept 15 key 7 Type the name of the credit card just
96. lay symbols 12 clerk numbers setting 27 using 29 clerk screen adjust the contrast 21 Alpha 710ML User s Guide adjusting 11 navigating 20 clerk system using 29 closing cash drawer 16 codes transaction 100 complex tax rates 70 confirming your settings 44 connecting to a PC 92 contacting Royal 2 contrast adjust on clerk screen 21 coupon discount sale example 103 credit return example 104 credit sale example 103 credit keys programming 40 currency receiving foreign 56 setting up for foreign 56 customer display closing 10 opening 10 customer service contacting 2 D debit purchase example 104 department Index keys programming 32 names programming 33 number keys using 33 preset price programming 35 dept shift key example 104 display messages changing languages 5 displays using 19 double wide characters programming 24 receipts 24 E EJ Full error troubleshooting 94 EJ FULL error 94 EJ reports running 85 Electronic Journal memory checking 87 Electronic Journal reports 85 error codes 45 EJ FULL 94 fixing 45 PE Printer 93 sounds 45 errors clearing 47 example adding tax to a non taxable department 101 cash sale with tendering change 102 cash sale without tendering change 102 charge sale 102 coupon discount sale 103 credit return 104 credit sale 103 debit purchase 104 dept shift key 104 exempting tax on an item 105 exempting tax on the entire sale 105 gallonage sa
97. le Voiding a PLU Sale with a Minus Percentage Discount Voiding a PLU Sale with a Plus Percentage Rate Voiding a Plus Percentage Sale Voiding an Entire Sale before Finishing the Sale Voiding A Sale 99 Alpha 710ML User s Guide Transaction Codes Transaction Codes The following codes appear on transaction receipts Table 8 Transaction Codes The code Means this Reference Number Amount Being Multiplied ADD ON Plus Percent CASH Cash Transaction Total CHANGE Change CHARGE Charge Transaction Total CHECK Check Transaction Total Clerk 1 to Clerk number 1 to number n where n the maximum Clerk n number of clerks CREDIT Credit card transaction DISCOUNT Minus Percent Discount NO SALE No Sale Function or Open Cash Drawer PAID OUT Paid Out PRICE Overriding of a PLU Price RECD ACCT Received on Account REFUND Return Refund SUBTTL Subtotal Excludes Tax T1 Tax 1 Rate Applied to a Sale T2 Tax 2 Rate Applied to a Sale T3 Tax 3 Rate Applied to a Sale T4 Tax 4 Rate Applied to a Sale TOTAL Total of Sale TX Represents Tax Total if selected in Print Options VOID CORR Void X Number of Items Being Multiplied Alpha 710ML User s Guide 100 Chapter 11 Examples Sample Receipt The example below shows the general transaction information you see printed on a receipt Your actual receipt may
98. le date 2 Press the key in the Number keys area press 100 and then press the key 3 Press the amgen key total lt enter gt 1 In the Number keys area press 3 and then press the key Voiding a PLU Sale Example 38 Assume PLU 1 is preset for the price of 1 00 in Department 1 Void PLU 1 To void a PLU sale 1 Press the key in the Number keys area press 1 and then press the 2 Pressthe ort key tot lt enter gt Voiding a PLU Multiplication Sale Example 39 Assume PLU 1 is preset for the price of 1 00 in Department 1 Void PLU 1 three times To void a PLU multiplication sale 1 In the Number keys area press 3 press the key key in the Number keys area press 1 and then press 3 Press the 7 key total lt enter gt 115 Alpha 710ML User s Guide Voiding a PLU Sale with a Minus Percentage Discount Voiding a PLU Sale with a Minus Percentage Discount Example 40 Assume PLU 1 is preset for the price of 1 00 in Department 1 and the RA key is preprogrammed for 10 Void a sale with PLU 1 anda 10 discount To void a PLU sale with a minus percentage discount 1 Press the key in the Number keys area press 1 and then press the lt bksp gt 2 Press the FA key If the Minus Percentage Discount is not pre programmed type the discount rate before pressing the key RA 3 Press the santo key total lt enter gt Voiding a PLU Sale w
99. lectronic Journal Turns the Electronic Journal on or off The Electronic Journal can hold 4 000 lines of transactions in memory When it is turned on the Electronic Journal records in the internal memory the line by line details of all the transactions and items completed on the cash register and printed on the built in printer All sales transactions any reports run during the day and even using the NS lt sym gt key for no sale rings to open the cash drawer are recorded 4 Amount Tend Specifies if the clerk must always enter the amount of money the customer gives the clerk so the clerk sees the amount of change to give back to the customer This can reduce cash drawer shortages Alpha 710ML User s Guide 52 Chapter 5 Setting Up Your Cash Register Parameters 5 In Dept 6 Scroll Speed 7 CONS 8 ZCT Reset 9 GT Reset 10 Rounding 53 Specifies if is subtracted and is added to individual department totals on the X amp Z Reports Or if these amounts are not included in the individual department totals and only listed at the bottom of the report in the Discount and Add On totals Specifies the Scrolling Message Speeds select from Slow Medium and Fast This will set the speed for both the instructional messages during the Programming and Reports modes and the five customer messages on the customer display Specifies to reset the Consecutive Transaction number found on each sales receipt and
100. les on page 98 Alpha 710ML User s Guide 44 Chapter 4 Setting Up Your Cash Register the Basics Error Codes 45 Your cash register makes beeps and shows you messages in the display Some beeps and messages let you know everything is working and others let you know you need to do something Table 5 Common errors This error Means this Register Beep The cash register makes a short beep each time a key is pressed This is normal and not a cause for concern Entry Error Beep When using your cash register you must perform all operations in the correct order If you press the wrong key at the wrong time a continuous alarm beep sounds and you see a message on the display The keyboard also locks Press the Clear key to stop the beep and continue or follow the instructions on the display When a transaction is started in the Sales Registration mode you must finish the sale before changing to another mode The cash register does not allow you to return to the main menu until you finish the transaction you started The following table shows you error messages you may see on the clerk display Table 6 Common errors This error Means this CHECK PRINTER The printer has a problem There may be a paper jam or the paper may need to be replaced See page 89 CLERK ERROR An invalid clerk number was entered ELECT JOURNAL Finish the current transaction As soon as you FULL are done run the EJ Report t
101. les transaction 106 minus percentage discount sale 106 modify tip 107 125 multiplication of a department unit price 107 multiplication sale 107 multiplying by a fraction 108 no sale function 108 overriding a PLU sale 108 paid out sale 109 PLU sale 109 PLUs percentage sale 109 received on account sale 110 registering a department unit price 110 registering a reference number 111 return sale 111 split tendering sale 112 tax chart 75 using error correct void key 112 voiding a coupon sale 112 voiding a department multiplication sale 115 voiding a department preset price 113 voiding a department preset with a minus percentage discount 113 voiding a minus percentage discount sale 114 voiding a multiplication of a department preset price 114 voiding a PLU multiplication sale 115 voiding a PLU sale 115 voiding a PLU sale with a minus percentage discount 116 voiding a PLU sale with a PLUs percentage rate 116 voiding a PLUs percentage sale 117 voiding a sale 117 voiding an entire sale before finishing the sale 117 exempting tax on an item example 105 exempting tax on the entire sale example 105 F FCC warning 119 footer message double wide 24 programming 24 setting 26 worksheet 25 foreign currency receiving 56 setting up for 56 using 56 full report example 84 full system clear about 47 troubleshooting 97 G gallonage sales transaction example 106 getting help 2 H
102. m in Department 1 with 6 sales tax split the total of the sale between 5 00 in cash payment and 10 90 in charge payment To ring up a Split Tendering sale iM 1 In the Number keys area press 1500 and then press the key 7 space sub 2 Press the key 3 In the Number keys area press 500 and then press the am ntteni key lt enter gt 4 Press the key lt wide gt Note When using the Split Tendering function the sale can also be finalized with the Check key Substitute the key in Step 4 in the example above check Use the Error Correct Void Key Example 31 Corrects the last entry rung up during a sale Ring up a 1 00 item in Department 1 then use the Void key to cancel this entry and ring up a 10 00 item in Department 1 to register a new entry To use the error correct void key 1 In the Number keys area press 100 and then press the key 2 Press the key lt bksp gt 1 M 3 In the Number keys area press 1000 and then press the key 4 Press the amtteni key total lt enter gt Voiding A Coupon Sale Example 32 Void a 1 00 item in Department 1 void a 20 coupon To void a coupon sale 1 Inthe Number keys area press 100 press the key and then press lt bksp gt the key 2 In the Number keys area press 20 press the key 3 Press the amounttend key total lt enter gt Alpha 710ML User s Guide 112 Chapter 11 Examples Voiding a Department Preset Price Example 33
103. modes SALES message After the sales transaction IDLE message AM When the register is in the idle state while in Sales Registration mode during the morning hours IDLE message PM When the register is in the idle state while in Sales Registration mode during the afternoon hours Default Scrolling Messages The following customer messages appear automatically Off Message CLOSED NEXT REGISTER PLEASE Prg X Z Message PLEASE WAIT Sales Message PLEASE TAKE YOUR RECEIPT Idle Message 1 GOOD MORNING Idle Message 2 GOOD AFTERNOON You can change these default messages using the following instructions Sample Scrolling Messages Here are some samples of messages that you can program Ask About Our Daily Specials We Deliver 10 Discount On Thursdays Free Soda With Any Sandwich Order STORE HOURS 9AM TO 10 PM Alpha 710ML User s Guide 38 Chapter 4 Setting Up Your Cash Register the Basics Programming Scrolling Messages Use the steps below to program your scrolling message To program a scrolling message Programming gt More Options gt Text Messages gt Scroll Messages main 1 Press the Main menu on key ange torrd 2 Press the Arrow Down key to select Programming Press the Amount total lt enter gt Tend Total lt Enter gt key Ea If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager
104. mount is multiplied by a flat percentage rate such as 5 For example on a 1 00 item 05 is added for tax e Table tax The tax is charged based on a tax table you obtain from your local or state government tax office Alpha 710ML User s Guide PC Based Software Straight tax is the easiest and most commonly used tax rate Most states and areas use straight tax To find out which sales tax type and percentage rate you should use contact your local government office This section explains setting simple sales tax in the United States See Selecting the Tax System on page 70 for other sales tax systems amountiona As you are prompted through setting the sales tax press the Amount Tend y promp 8 8 p total lt enter gt Total lt Enter gt key to enter the information you specify To set Straight USA add on tax 1 Select USA ADD ON TAX and press the Amount Tend Total lt Enter gt key 2 Select tax type STRAIGHT TAX and press the Amount Tend Total lt Enter gt key 3 For straight tax use the rounded Number keys to enter the sales tax rate for your area For example if your local sales tax rate is 10 enter 10000 To program other tax rates press the following For this tax rate Press these keys 7 75 7750 5 5 5500 10 5 10500 4 Press the Amount Tend Total lt Enter gt key For tax tables and more advanced tax rate programming see Programming Complex Tax Rates on page 69 For more inf
105. nd not the foreign currency You can only select from the list of symbols offered on the register screen Specifies to print the Z Report Counter number on each Z Report Alpha 710ML User s Guide Others Set Up Zero Skip Z Report Compressed Specifies to print items with a zero total on all reports or to skip items that have a zero total Specifies to allow reprinting a second copy of the Z report If you set this option to single then you cannot recover or print another copy of the Z Report after it is generated If the printer runs out of paper or jams there is no way to re print the Z report or to recover that information Allowing a second copy lets you install a new roll of paper or correct a jam or some other problem and then reprint the same Z report one time for a second copy Additional copies are not allowed Specifies if the Electronic Journal and certain Reports are automatically printed in Compressed print or in regular print The selections are compressed print for Electronic Journal and Reports e compressed print for Electronic Journal and regular print for reports e regular print for Electronic Journal and all reports Compressed print is slightly smaller but saves on paper especially on longer reports such as PLU Sales and Electronic Journal Machine Number Daily Z Counter Sets a machine number For more information see Setting the Machine Number on page 31 You can program the st
106. needs you can skip it If some information is related to your specific needs then skip any sections which you do not need to set up your cash register If you do not know your sales tax rate and base amount contact your local government office and ask for your local tax chart The base tax amount is the maximum point up to which no tax is charged Sometimes this is also called the maximum tax exempt amount By default your cash register does not set any base amount resulting in all amounts being taxable If your base tax amount is other than zero cents see Programming Table Tax in the United States on page 72 When you set up your cash register you programmed the cash register to use a simple sales tax appropriate for your area Chapter 2 explains how to program a simple sales tax Chapter 5 explains how to link sales tax to departments You do not need to reprogram all options if you want to update or change one thing Save this manual in a safe place so you have it for future programming After you are done programming you can print Confirmation Reports to check your results For more information see Running Reports on page 79 Alpha 710ML User s Guide Selecting the Tax System Selecting the Tax System tax force tax force clear Within the tax system you select you can program up to 4 different tax rates on your cash register Each tax rate can be linked directly to a department key see Programming Tax Status on
107. nted on the receipt on one line or both the PLU name description and the PLU number or the UPC bar code number if it was a bar code are printed on the receipt over 2 lines Alpha 710ML User s Guide 50 Chapter 5 Setting Up Your Cash Register Parameters 14 Machine Because the receipt paper is not wide enough to print both pieces of information on one line it is split over 2 lines Each PLU prints on 2 lines of the receipt with the second option The PLU number and name option is more descriptive and helps in a retail setting when a customer might return a product or where there are warranty claims The Name Only option saves on receipt paper and is fine for simpler settings such as a pizza parlor restaurants and other smaller retail where you do not have returns or warranty claims on products Specifies if the Machine number is printed on the receipt For more information about setting machine numbers see Setting the Machine Number on page 31 15 Consecutive To Default Specifies if the Consecutive Transaction number is printed on the sales receipt and on the X and Z reports Returns all the Print Options print options only to factory default settings It is strongly recommended that you run a Z report and any other reports first because resetting to default settings may affect these reports After running the Z report return to this option and continue with resetting to factory default settings System
108. o clear the Electronic Memory See page 94 ELECTRONIC Finish the current transaction As soon as you JOURNAL MEMORY are done run the EJ Report to clear the NEARLY FULL Electronic Memory See page 94 Alpha 710ML User s Guide Error Codes Table 6 Common errors This error ENTER AMT TEND Means this The cash register is set to require the amount tendered to be entered INVALID PASSCODE An invalid passcode was entered MAX REACHED The maximum dollar amount is reached NO ZERO PRICES The cash register is set in System Options to not accept zero price entries for departments or PLUs in Sales Registration mode Enter a valid price and continue OPERATION ERROR PAPER ERROR You pressed an incorrect key See if you are out of paper Check for a paper jam For more information about other solutions see page 93 PLU NOT FOUND The PLU number is not valid or has not been programmed It is also possible that no PLU numbers are programmed yet Check the PLU number entered and check your PLU programming See page 81 for help PRINTER OVERHEAT The printer is too warm Finish the current transaction and then open the Journal cover Wait at least 20 minutes before resuming transactions PRINTER PWR DOWN The printer power is disrupted Unplug the cash register and plug it into a valid power source If you still see the error contact Customer Service
109. o highlight items on the screen Press the Amount Tend Total lt Enter gt key to enter your a selections lt enter gt a The next sections explain what you can program for each department receipt on off lt ESC gt When you are done programming all departments press the Receipt on off lt esc gt key To add another department press the Arrow Down key to select Next Department e gt Setting Department Number Keys You must assign a department number You can specify up to 200 Department numbers At the prompt use the round Number keys to enter ammount ane the department number you want to program Press the Amount Serier Tend Total lt enter gt key to save your programming Programming Department Names A name or description can be assigned to each department key This name appears on the clerk screen and prints when ringing up sales For example Clothing can print on the receipt in place of Dept 1 Shoes can print on the receipt in place of Dept 2 Sportswear can print on the receipt in place of Department 3 and so on 33 Alpha 710ML User s Guide Programming Department Keys When you are programming the alpha descriptions for Departments and PLUs use A gt The department keys are clearly labeled with all the letters needed to program these 21 descriptions When you are programming alpha descriptions use the department keys to spell out the words you want the Alpha Keyboard 3 E sists
110. of the Plus Percentage Sale Version 1 Note If no tax is programmed in your cash register ring up a 1 00 item in Department 2 and apply a pre programmed Plus Percentage Rate of 10 To ring a PLU percentage sale 1 In the Number keys area press 100 and then press the key is v 2 Press the key PO Note If the Plus Percentage Rate is NOT pre programmed type in the 10 plus percentage rate by pressing 10 in the round Number keys before pressing the i key PO 3 Press the m key total lt enter gt Alpha 710ML User s Guide Received On Account Sale Version 2 Note When ringing a taxable item with a Plus Percentage the tax will automatically be charged on the amount after the PLUs percentage is added To ring a PLUs percentage sale 1 In the Number keys area press 100 and then press the poe key 2 Press the key PO Note If the Plus Percentage Rate is not pre programmed type in the Plus Percentage Rate before pressing the is key 3 Press the pata key lt enter gt Received On Account Sale Example 26 Indicates money put in the cash drawer Ring up 50 00 to show the beginning cash in drawer amount for the day To receive monies on account In the Number keys area press 5000 and then press the key Registering A Department Unit Price Example 27 Assume Department 1 is pre programmed for 1 00 Ring up this price To register a department unit price 1 M 1 Pres
111. of times the No Sale key is used appears on the Management Reports For more information about these reports see Running Management Reports on page 82 Temporarily Overriding a PLU Price Example 22 If you need to enter a different price than what is programmed into a PLU Enter the price 100 press the plu alt key enter the PLU then press the PLU key The word PRICE appears above the PLU description or PLU number To override a PLU sale 1 In the Number keys area press 100 press the key 2 In the Number keys area enter the PLU number and press the key 3 Press the tt key lt enter gt The word PRICE appears above the description or PLU Alpha 710ML User s Guide 108 Chapter 11 Examples Paid Out Sale PLU Sale Example 23 Indicates money taken out of the cash drawer Ring up 10 00 to show money paid out of the cash drawer To record monies paid out In the Number keys area press 1000 then press the key Example 24 Assume the PLU is preset for the price of 1 99 in Department 1 Ring up the PLU 1 To ring a PLU sale 1 In the Number keys area press 1 and then press the key amount tend 2 Press the Si key t lt enter gt Note PLUs follow the same procedure for ringing up Coupons Refunds Minus Percentage Discounts Plus Percentages and so on as with ringing these items up for a Dept sale Plus Percentage Sale 109 Example 25 The following are two versions
112. omatically ring them up Using the barcode reader saves time and reduces errors caused by people ringing up items incorrectly The barcode reader must be held about 2 inch or closer above the symbol on the product to read the UPC or other barcode properly Important void If you enter the wrong character press the Void lt bksp gt key to delete the zbksp gt character Now you can continue To program PLUs using the barcode reader Programming gt PLU Set Up main 1 Press the Main menu on key on amoan ena 2 Press the Arrow Down key to select Programming Press the Amount lt enter gt Tend Total lt Enter gt key 43 Alpha 710ML User s Guide Printing the Program Confirmation Report check Ww amount tend t total 4 lt enter gt amount tend total 5 lt enter gt 6 N amount tend t total lt enter gt main menu on If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select PLU Set Up Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select New amp Edit Press the Amount Tend Total lt Enter gt key Using the barcode reader scan the barcode you want for this PLU Hold the barcode reader less than 12 inch from the barcode you want to scan Press the button on the bottom of the reader Flick the reader
113. ople who use the cash register can correctly use the department keys Programming departments includes up to 8 steps Not all steps listed below may apply to your specific needs 1 Setting Department numbers and assigning to a Department Number key for Department numbers 1 through 32 Programming Department Names Programming Department Preset Price Programming Tax Status Setting Standard Gallonage or Negative Mode Setting Department Type Setting High Amount Lock out HALO on AUU A W N Programming Age Verification For specific information about each of the items above see the next sections Alpha 710ML User s Guide 32 Chapter 4 Setting Up Your Cash Register the Basics After you are done you can check your results See Running the Department Confirmation Report on page 80 To program department keys Programming gt Department Set Up main 1 Press the Main menu on key arent end 2 Press the Arrow Down key to select Programming Press the Amount lt enter gt Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step check w amount tend total 4 lt enter gt Select Department Set Up and press the Amount Tend Total lt Enter gt key 5 Follow the prompts on the screen to program the information for your departments Use the Arrow Up and Arrow Down keys t
114. or if you need a comma press the Dept Shift key and then press the Department key that has the character you want Some symbols and international characters are only available using the NS lt sym gt key When you press the NS lt sym gt key use the arrow keys to move through the symbols to highlight the symbol you want Press the Amount Tend Total lt Enter gt key to select the highlighted symbol Press the NS lt sym gt key again to exit this from screen Important If you enter the wrong character press the Void lt bksp gt key to delete the character Now you can continue The maximum number of characters that can be programmed for each item description are shown below As you enter text descriptions the lower left of the clerk screen also shows you the remaining characters available e Department 12 Characters e PLU 12 Characters e Clerk Name 24 Characters Header and Footer messages 5 Lines 24 characters each e For programming text messages that appear on the customer display and the receipt see Setting Header Messages and Footer Messages on page 24 e For programming department keys see Programming Department Keys on page 32 e For programming PLUs see Programming PLU Descriptions on page 42 e For programming Clerk names and numbers see Setting Clerk Numbers and Names on page 27 Alpha 710ML User s Guide Setting Header Messages and Footer Messages Using Double Wide Characters charg
115. ormation about the other features of your cash register see Setting Up Your Cash Register the Basics on page 19 and Setting Up Your Cash Register Parameters on page 48 PC Based Software Your cash register includes e RegisterLink PC based software e This software allows you to connect the cash register to your PC to download your sales information and transfer it to QuickBooks Pro 2002 or later accounting software For instructions about using the software see the RegisterLink manual e Program your cash register from the PC You can program clerk names PLUs departments the header the footer and scrolling Alpha 710ML User s Guide 8 Chapter 2 Getting Started messages on your PC and download these settings to your cash register Back Up and Restore Whether you programmed your cash register data on the cash register or on your PC you can back up that programming and store the data on your PC Should you lose the memory in your cash register you can simply restore the data from your PC back to the cash register without having to reprogram all the PLU s Departments and other data Additional Cash Registers When you buy additional cash registers you can use the back up and restore feature with multiple registers of the same model number Just program one register back up the data to your PC and then restore or download the data from your PC to the other registers as long as they are all the same model number
116. ort about 91 126 Index connectors 91 setting alphanumeric descriptions 22 amount of time messages appear on the display 39 clerk names 27 clerk numbers 27 footer messages 26 languages 5 machine numbers 31 manager passcodes 30 standard or gallonage mode 36 tax rates 70 up 5 X passcodes 30 setting up barcode scanner 43 settings confirming 44 software for PCs 8 licensing agreement 120 RegisterLink 8 specifying tax rates 70 split tendering sale example 112 supplies ordering 2 symbols on the clerk display 12 T tax piggy back 77 tax on tax 77 tax chart example 75 tax rates Canadian 70 setting 70 VAT 70 tax worksheet 76 tax status programming 35 127 tax on tax setting 77 technical information serial port 91 total number allowed PLUs 42 training mode setting passcode 67 training mode using 67 transaction codes 100 troubleshooting 93 EJ Full error 94 full system clear 97 half system clear 96 partial reset 97 register does not work 95 96 turn the cash register off 16 on 16 U using cash drawer 16 clerk system 29 department number keys 33 displays 19 double wide characters 24 keyboard 13 training mode 67 using error correct void key example 112 V VAT tax system 70 verifying PLU information 65 voiding coupon sale example 112 department multiplication sale example 115 department preset price example 113 department preset with a minus percentage discount ex
117. otal lt enter gt You can set the cash register to include a training mode This training mode requires a 6 digit passcode To set the training mode passcode Programming gt More Options gt Training Passcode Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Training Passcode Press the Amount Tend Total lt Enter gt key 6 Using the Round number keys enter a 6 digit passcode The passcode cannot be zeros 7 When you are done press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide Using Training Mode Entering and Exiting Training Mode main menu on amount tend total lt enter gt amount tend total lt enter gt check sub total reprint main menu on amount tend total lt enter gt amount tend total lt enter gt check sub total reprint After a training passcode is programmed you can enter and exit Training mode When the cash register is in Training mode a symbol appears in the lower left of the clerk screen Some transactions may also print DEMO or asterisks on the
118. ou start another transaction ae To print a receipt after a transaction is complete press the Subtotal reprint key reprint Alpha 710ML User s Guide 66 Chapter 6 Ringing up Sales and Using Training Mode Using Training Mode We provide examples to help learn how to use this cash register For information about the examples see Examples on page 98 Using the examples can help you learn to use the cash register and the available features You can enter the Training mode at any time in the Sales Registration mode because it does not record activity in the machine totals However you cannot enter Training mode in the middle of a transaction Complete any transactions running reports or programming before you enter Training mode When you are using the cash register in Training mode you cannot use any of the operations in the PRG X or Z modes The transaction numbers and amounts do not count in the Register mode until you exit Training mode When the cash register is in Training mode the TR symbol appears in the lower left of the clerk display and asterisks print instead of transaction numbers When you stop Training mode the transaction numbers continue from the last number printed before you entered Training mode Setting the Training Passcode main menu amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt 67 amount tend t
119. ount Tend Total lt Enter gt key 5 Follow the instructions on the display To use the X mode passcode Example 2 Go to the X mode using the X Passcode 1212 Press the press the Main menu on key 2 Press the Arrow Down key to select Reports Press the Amount Tend Total lt Enter gt key Select X Reports Press the Amount Tend Total lt Enter gt key A Using the round Number keys press 1212 and then press the Check key 5 You are now ready to run X Reports To use the manager passcode Example 3 Go to the Z mode using the Manager Passcode 1313 Press the press the Main menu on key 2 Press the Arrow Down key to select Reports Press the Amount Tend Total lt Enter gt key 3 Press the Arrow Down key to select Z Reports Press the Amount Tend Total lt Enter gt key 4 Using the round Number keys press 1313 and then press the Check key 5 You are now ready to run Z reports Setting the Machine Number 31 main menu on You can assign your cash register its own number This is useful if you have several cash registers and want to track which one creates which receipts and transactions The machine number prints on all receipts journal records and management reports The machine number can be up to 4 digits long After you are done programming the machine number you can check your results See Printing the Program Confirmation Report on page 44 To set the machine number Programming gt Mor
120. ount Tend Total lt Enter gt key 6 Follow the instructions on the display Setting Clerk Numbers and Names 27 You can program and assign up to 40 Clerk Numbers so you can monitor sales by individual employees Each clerk number can also be assigned a 24 character name To see the sales totals for each clerk a Clerk Report is available in both the X and Z modes You can spell names by using department keys For more information see Setting Alphanumeric Descriptions on page 22 After you specify Clerk Numbers and Names you must set Clerk System to On so clerks must enter their clerk number each time they enter Sales Registration mode You must turn on Clerk passcodes separately if you want passcodes to be required when the clerk number is entered Alpha 710ML User s Guide Setting Clerk Numbers and Names Note When clerks enter passcodes passcodes appear as asterisks on the displays for extra security After you are done programming clerk numbers you can check your results See Running the Options Dump Report on page 79 Important void If you enter the wrong character press the Void lt bksp gt key to delete the lt pksp gt character Now you can continue To set a clerk number and program a name and passcode Programming gt Security Set Up gt Clerk Set Up main men 1 Press the Main menu on key on amount tend 2 Press the Arrow Down key to select Programming Press the Amount lt ente
121. p after the specified number of minutes of no activity It does not go to sleep in the middle of a sales transaction For more information see Using Power Saving Mode on page 21 Select the Tax System e Add on USA e Canadian e VAT Value Add Tax See Programming Complex Tax Rates on page 69 for detailed explanation of the Tax Systems and setting taxes Alpha 710ML User s Guide 60 Chapter 5 Setting Up Your Cash Register Parameters Options Dump This report contains all the parameter option settings for the cash register and in the following order Print Options System Options Header text Footer text Scrolling Messages text Others Set Up options programming Tax System This report can use a lot of paper Before you print make sure you have enough paper installed in the cash register To print the Options Dump Programming gt More Options gt Options Dump main menu on amount tend total lt enter gt amount tend total 4 lt enter gt amount tend total 5 lt enter gt N w 61 Press the Main menu on key Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key Pr
122. page 35 or by pressing the Tax Force key before ringing up a sales entry Contact your local state government office for your current tax rates You must first select one of 3 tax systems Select USA ADD ON RATE the tax amount is added onto the price of the item sold Add on Tax is most common in the United States Add on Tax can be programmed as either e straight tax which charges tax based on a flat percentage rate For example 7 75 of the price of the item This form of add on tax is most common in the United States e tax table codes which is a calculation based on an approved tax chart issued by your local or state government This method lists a range of prices and the exact tax for each range For example from 11 cents to 24 cents the tax is 3 cents e Select Canadian Tax System allows you to program the Goods and Services tax GST and Provincial Sales Tax PST tax system required in Canada e Select VAT Value Added Tax includes the tax amount in the price of the item You can only use one tax system at a time After you select the tax system you want to use you can program up to 4 different tax rates If needed you can also link these tax rates together For example you can select Add on Tax and program 4 different tax rates When you program a department or PLU you can select to link 1 or more of these tax rates together You can also select a specific tax for an item by pressing the Tax Force key wh
123. pen the Journal Compartment Cover Remove the Journal Compartment Cover and set aside Remove the tape on the black Journal Tape spindle inside the printer compartment of the cash register 2 Remove the Journal Takeup spindle Place p the paper roll in the little round area at the bottom of the compartment Make sure the paper feeds out from the bottom of the roll towards the front of the cash register 3 Grab the small handle on the right of the print roller Push the little handle towards the back of the cash register and raise the roller bar up 4 Lay the end of the paper across the printer as shown Move the print roller down onto the paper and snap into place Make sure both sides are snapped down Press the Feed key until the paper catches and moves through the printer Alpha 710ML User s Guide Using the Battery System 5 Do one of the following e If you do not need to print receipts Place the black plastic Journal Takeup spindle on its grooves above the Battery compartment The spindle sits above the paper roll Press the Feed key to move the paper through the printer about 10 12 inches Push the paper through one of the narrow openings in the center of the Journal Takeup spindle Press the Feed key until the paper catches and begins to wind securely around the Journal Takeup spindle Replace the Journal Compartment Cover if you want to print receipts Lay the customer receipt paper over th
124. point when you enter a price you hear an error beep The only time you use the decimal point key is when you are ringing up the quantity of a sale under a gallonage department For example 10 25 gallons of gasoline or 1 875 pounds of deli meat After you are done you can check your results See Running the Options Dump Report on page 79 Resets all the SYSTEM Options System options only to factory default settings It is strongly recommended that you run a Z report and any other reports first i e PLU Clerk Electronic Journal etc since resetting to default settings may affect these reports After running the Z reports then return to this Parameter Option and proceed with resetting to factory default settings Alpha 710ML User s Guide 54 Chapter 5 Setting Up Your Cash Register Parameters Others Set Up D main menu on amount tend total lt enter gt D amount tend total lt enter gt D amount tend total lt enter gt Rate 55 PO The Others Set Up menu includes the options listed in this section To open the Others Set Up menu Programming gt More Options gt Others Set Up Press the Main menu on key N Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key w If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to
125. pted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 5 Press the Arrow Down key to select Electr Journal Press the Amount Tend Total lt Enter gt key 6 Follow the instructions on the screen The Electronic Journal record prints and the Electronic Journal memory is cleared Check the Electronic Journal Memory You can check the current status of the Electronic Journal memory for the number of lines used in memory and how many lines remain free This lets you know if you should print the Electronic Journal soon To check the Electronic Journal memory In Sales Registration mode after or between transactions press the QTY DATE key The memory status with the number of lines that the memory can still accept appear on the operator display If you do not see the number of lines that the memory can still accept the Electronic Journal is turned off Go to the System Options and turn it on Alpha 710ML User s Guide CHAPTER 9 9 Maintenance and Options Follow these steps to make sure your cash register works well Your register must remain uncovered when turned on This allows the electronic components to properly cool Use a dust cover when the register is not in operation and the cash register is set to the OFF position to protect mechanical components from dust Keep beverages and other liquids away from the machine to avoid
126. r gt Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step check Ww sce 4 Press the Arrow Down key to select Security Set Up Press the Amount centers Tend Total lt Enter gt key ie 5 Press the Arrow Down key to select Clerk Set Up Press the Amount lt enter gt Tend Total lt Enter gt key 6 Follow the instructions on the display Now you need to turn on Clerk Security To turn on Clerk Security Programming gt Security Set Up gt Clerk System main menu 1 Press the press the Main menu on key on amen ei 2 Press the Arrow Down key to select Programming Press the Amount lt enter gt Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step B amoa 4 Press the Arrow Down key to select Security Set Up Press the Amount lt enter gt Tend Total lt Enter gt key amaat 5 Press the Arrow Down key to select Clerk System Press the Amount lt enter gt Tend Total lt Enter gt key check Ww Alpha 710ML User s Guide 28 Chapter 4 Setting Up Your Cash Register the Basics amount tend total lt enter gt main Tony on amount tend total lt enter gt check amount tend tota
127. r message follow the instructions on the clerk display and finish the transaction Immediately after the current transaction is finished either print the Electronic Journal record in Z Mode or manually clear the Electronic Journal record memory This section explains how to do both Before you start make sure there is a lot of paper on the receipt paper roll so the Z Electronic Journal reports can print completely To print and clear the Electronic Journal Reports gt Z Report gt Electr Journal Alpha 710ML User s Guide 94 Chapter 10 Troubleshooting main menu amount tend total amount tend 1 total lt enter gt amount tend total lt enter gt main menu amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt N w A uw Press the Main menu on key Press the Arrow Down key to select Reports Press the Amount Tend Total lt Enter gt key Press the Arrow Down key to select Z Report Press the Amount Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step Press the Arrow Down key to select Electr Journal Press the Amount Tend Total lt Enter gt key Follow any instructions on the screen The Electronic Journal record prints and the
128. rd Alpha 710ML User s Guide Running Reports Note Make sure you have a lot of cash register paper installed before you start printing any report To run reports menu 1 Press the Main menu on key on amounttend 2 Press the Arrow Down key to select Reports Press the Amount Tend lt enter gt Total lt Enter gt key lt enter gt EI a 3 Select X or Z mode reports Press the Amount Tend Total lt Enter gt key A If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step wi Select the report you want to run e2 Answer any questions on the clerk display and follow the instructions on the clerk display Financial Report Example Totals are calculated for the Management Reports in the following way NET SALES TOTAL NET Shows the true sales for the day The Net sales total includes department total DEPTTL tax total T1 T2 T3 T4 and less the coupon discount COUPON and less the percentage discount Note Minus percentage discount DISCOUNT voids VOID CORR and returns refunds REFUND are all deducted from the department totals and the plus percentage ADD ON is added to the department totals depending on the parameter settings e GROSS SALES TOTAL GROSS Shows the total of all sales registered The Gross Sales Total includes net sales total NET coupon discount
129. re trying to do ter Does Not Work at All Be sure the cash register is plugged into a working electrical outlet and no other electrical device is using the same power source Another electrical motor on the same circuit can keep the cash register from working properly e If error still persists perform a Half System Clear procedure See Half System Clear e If the Half System Clear did not work perform a Partial Reset See Partial Reset e As a last resort perform a Full System Clear procedure See Full System Clear If needed contact the Royal Customer Support hotline at 1 800 272 6229 for additional help Opening the Drawer When There is no Power If there is no power and you need to open the drawer follow these instructions 1 With your hands on the cash drawer carefully tip the front of the register up Underneath the cash register toward the back of the register you see a small lever Push the lever in the only direction it will move The cash drawer opens Half System Clear If you cannot get the cash register to respond try a half system clear To 1 2 3 4 do a half system clear Unplug the cash register from the power source Wait 30 seconds Plug the cash register in again Continue with normal operations Alpha 710ML User s Guide 96 Chapter 10 Troubleshooting Partial Reset If the cash register did not respond to the Half System Clear try a Partial Reset This procedure
130. reader Use the following instructions Alpha 710ML User s Guide 42 Chapter 4 Setting Up Your Cash Register the Basics Important void If you enter the wrong character press the Void lt bksp gt key to delete the lt bksp gt character Now you can continue To program PLUs without a barcode reader Programming gt PLU Set Up main Tony 1 Press the Main menu on key amount tend 2 Press the Arrow Down key to select Programming Press the Amount total lt enter gt Tend Total lt Enter gt key If you are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step ae 4 Press the Arrow Down key to select PLU Set Up Press the Amount Tend check w lt enter gt Total lt Enter gt key amount tend 5 total Press the Arrow Down key to select New amp Edit Press the Amount Tend ee Total lt Enter gt key amount tend 6 total Using the rounded Number keys enter the PLU number Press the Amount Tend Total lt Enter gt key 7 Follow the instructions on the display amount tend 8 total To program the next PLU go to Next PLU and press the Amount Tend senter Total lt Enter gt key 9 When you are done programming press the Main menu on key on Programming PLUs with the Optional Barcode Reader You can use the optional Royal model PS700 barcode reader to scan items and aut
131. red For information about setting manager passcodes see Setting X and Manager Passcodes on page 30 About X Reports There are two kinds of financial reports that can be taken in the X mode an X1 report and an X2 report Daily report X1 report Commonly known as a mid day reading Use this report to print periodic readings of transaction totals during the course of the day This report does not reset to zero Periodic X2 report Commonly known as a mid week or mid month reading Use this report to print periodic readings of transaction totals during the course of several days This report does not reset to zero About Z Reports There are two types of financial reports that can be taken in the Z mode a Z1 report and a Z2 report Daily report Z1 report Commonly known as a end of day daily closeout report This report prints all transaction data and resets all totals to zero except the Running Grand Total Alpha 710ML User s Guide 82 Chapter 8 Running Reports You can also print a duplicate Z1 Report This is useful if the register runs out of paper or if there is a power outage while the Z1 Report is printing However you must set the parameter in Others Setup to allow a second report to be printed Periodic report Z2 report Commonly known as a weekly or monthly reading This reading prints transaction totals either on a weekly or monthly basis not both and resets all transaction totals to zero except
132. rs segues ed abe rea i a aa a ite 56 AGE 1 S t Up xciseciciiti Nateiaitiintg Addai ea nate Sealine 57 AGE 2 n 1 LO REN MER eR ene em naii me nee Pe TCT ne 57 C rrency SVT NOL eriein sonan ie a a a n aeiaai 57 Z Report H osdaieninaerinnieiasn isa rE aa a e ai r iai 57 Zero SKi Dennes N A T ENE E EA E E 58 Ze RED OM di aiccesiesceretienenicses an a a a a a a a an 58 GOMIPTOSSEC annin N ENS 58 Machine A CUT gi el sinsin enie teen it line aa One eet 58 Daily Z Counter nanisensoninainna nn 58 Periodie Z COUTE a a a A E T 58 Grand Total AMO t secccsccsscssscscastecesssassnacacsensessexctucassscuscouassacovayeuensescesnventarseentetatabeats 59 COMME ODTONS EEE EE A ETE EE E A TA 59 lare EEN ER E E EEE EE EEEN nD at 59 Date acacia a a acme a aA A AE E EEA O EA E 59 Date F rmat a saasesvesteonasiasseysaunsday a ai i R A N 60 BETA EE EAE A ETTO TE 60 THRS PORTIA sxassacsaycssisoncessanessesscesessa stamens tens angarsnnges a aa a E a as 60 COU MEAS Use feasts Bless ps aaa a a na a a aaa 60 Power SAVINGy sedate etal label ea a a ea tet 60 TR SY SCCM svsinscdsonsasesnioasensaascsseesoboaeadudvsncannsenoaboledoeseayaa A A 60 Options DUM Desseria iiiaae Saude coco aiian Gace 61 6 Ringing up Sales and Using Training Mode Ringing UP Sales eiseressen tisnin aaa i 62 Ringing up Sales without a PLU NUMDEL ssssscssecssscsecssecssecssccesccsccseeeseense 63 Ringing up Sales with a PLU NUMbEer s sssssssssssesseseseoeceseeseeeeeeeeeeeeereeeeee
133. rts amount tend total lt enter gt amount tend total lt enter gt 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select Department Set up Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Depart Conf Report Press the Amount Tend Total lt Enter gt key 6 Select how you want to see the report If you select Display use the arrow keys to review the report in the clerk screen Running the PLU Confirmation Report main Tony amount tend total lt enter gt check amount tend total lt enter gt amount tend total lt enter gt 81 The PLU Confirmation Report allows you to check all PLUs programmed or a range of PLUs by PLU numbers or by the linked department For more information about programming PLUs see Programming PLU Descriptions on page 42 To run the PLU confirmation report Programming gt PLU Set Up gt Dump Report Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select PLU Set Up Press the Amount Tend Total
134. s 300 and then press the key 9 U sub Press the key reprint Press the key Voiding A Sale Example 44 Void a 1 00 item in Department 1 A uw To void a sale that is already completed 1 Press the key in the Number keys area press 100 and then press lt bksp gt e the 7 Key 2 Press the amie key total lt enter gt 117 Alpha 710ML User s Guide APPENDIX A A Product Information Specifications and Safety Table 9 Specifications And Safety Feature Description Type Electronic cash register Displays Five line alphanumeric LCD clerk display One line alphanumeric LED customer display Printer 57mm alphanumeric thermal printer Ink Source Thermal printer no ribbon or ink needed Paper Supply 21 4 inch or 57 5 mm wide standard thermal paper Royal Reorder 013127 Memory Battery Roughly 28 days after power interruption Protection Technology CMOS RAM Electrical 115V 60Hz 0 40A Characteristics Operating 0 40 Degrees Centigrade 32 104 Degrees Temperature Fahrenheit Dimensions 12 75 W x 16 75 D x 11 75 H Weight 14 4 lbs 6 5 kg Alpha 710ML User s Guide Appendix A Safety and Legal Notices e The power outlet for this cash register must be located near the unit and be easily accessible e Do not use this cash register outdoors in the rain or near any source of liquid such as a pool FEDERAL COMMUNICATIONS COMMISSION FCC
135. s the Ea key 2 Press the ammini key total lt enter gt Note You can ring up to 32 prices by using the total of the 32 Department keys for quick ring ups Alpha 710ML User s Guide 110 Chapter 11 Examples Registering A Reference Number Return Sale 111 Example 28 Used to print a number up to 10 digits to identify an invoice number or any other number on receipts Ring up the number 1234567 in a standard sale Note Using the reference number is not recorded in any activity counter or sales totals on the Management Reports To register a reference number 1 Inthe Number keys area enter the Reference Number 1234567 and NS 1M 2 Inthe Number keys area press 100 and then press the e key 3 Press the amgen key total lt enter gt then press the key Example 29 Refund a 1 00 item in Department 1 and refund a 1 50 item three times in Department 1 To ring a return sale 1 Press the key T In the Number keys area press 100 and then press the key 2 3 Press the key qty 4 Inthe Number keys area press 3 and then press the key 5 In the Number keys area press 150 and then press the key 6 Press the amount tend ke total y lt enter gt Note The Return function can be performed in the middle of any sales transactions or by itself in a separate transaction Alpha 710ML User s Guide Split Tendering Sale Split Tendering Sale Example 30 Ring up a 15 00 ite
136. section explains each menu option 1 Header Specifies if the Header prints on the customer receipt For more information about header messages see Setting Header Messages and Footer Messages on page 24 2 Footer Specifies if the Footer prints on the customer receipt For more information about footer messages see Setting Header Messages and Footer Messages on page 24 3 Date Specifies if the Date prints on the customer receipt 4 Time Specifies if the Time prints on the customer receipt 5 Clerk Specifies if a Clerk name prints on the customer receipt For information about setting clerk names see Using the Clerk System on page 29 6 Each Tax Rate Specifies if each individual tax rate amount Tax 1 Tax 2 Tax 3 and Tax 4 prints on the receipt as separate amounts For more information about tax rates see Programming Tax Status on page 35 and Programming Complex Tax Rates on page 69 7 Tax Total Specifies if a Tax Total of all the tax rates is printed on the receipt or not printed 8 Blank Line Specifies if blank lines are printed in the Header and Footer or whether blank lines are skipped For example if you only wanted a 2 line header 49 Alpha 710ML User s Guide Print Options you can program the first two lines and then make the remaining 3 lines blank Then you can either set this option to print those blank lines for extra spacing or to skip those 3 blank lines to save on paper 9 Multiple Rec
137. seeeseessssssssecseeessessnsssesseecseessnssssseessee 79 Running the Department Confirmation Report ssessseseeseeseeserssssesressesressssses 80 Running the PLU Confirmation Report ssessssssssseseessssssssssssceesesssssssssceccseessessssseeese 81 Running Management RepofrtS ssssesssssessesesssssesssseessseeessseeessseeessssessseeessssessseeesse 82 About X RED OMts annan a i A E ATE E E iE 82 ADOUEZIREDORS AAEE EEEE E ET 82 About Management Reports ccsssssssesssssssssesssesnsssessncssssssssecsuccsessncessensceseeseess 83 RUNNING REPOS iioii aesae aa aie cue iets oa NO caeiacneection 83 Financial Report ExaMple sesessssssssssessssseesssscssssssesssssessnsssessnssaccsseseesnscaeesnsescenss 84 Additional Information in Electronic Journal EJ REPOrts csssssseeceeeee 85 9 Maintenance and Options Installing a New Paper Roll ou ccsssssessssssecsscsscssscsecsnsssessnssssssscsscssscsecsucenccsncenceneens 89 Using the Battery Systenicc cassis a iei in 90 About the Serial POM sca cscsees ei chen Rudel deca eee 91 Connecting the Cash Register to a PC u ccsessssssssssesssseessscsesscssccssssecesseseesnceneeses 92 Alpha 710ML User s Guide v Contents vi 10 Troubleshooting Paper End or Printer Errors scssessssssssssssssssssessncsssssscsessssssessacsssssscesssseesnsssceaseeseeass 93 NOU RECS It PETIA ec serinin hiroa aaa aa i eiiis 94 No Printing on the Receipt s ssseessssssssseseeessessssss
138. shows you the basics of using your cash register after you set it up If you have not yet set up your cash register see the Quick Start sheet that came in the box with your cash register or Getting Started on page 3 About the Displays Your cash register has 2 displays Customer Display You can lift tilt and rotate the customer display so customers can see what is happening When you move the register or store it lower the display so it doesn t get damaged Your cash register has a 1 line customer display that shows letters and numbers alphanumeric The alphanumeric display shows 10 digits for descriptions scrolling text messages and sales dollar amounts Clerk screen Your cash register has a 5 line LCD display The fifth line on this screen shows you helpful text about what you are doing when you are programming This display slides to different angles to make it easier for you to read Alpha 710ML User s Guide Chapter 3 Getting To Know the Cash Register Lifting and Lowering the Customer Display You can lift and lower the customer display so that customers can easily see what is happening Adjusting the Clerk Display Your cash register has a 5 line display for the operator All lines shows letters and numbers alphanumeric You can adjust the angle of the clerk display to more easily see the screen To adjust the clerk display 1 Place your thumb at the bottom of the clerk display nearest the keyboard
139. sing the main menu The Clear key turns the display on if the cash register is in sleep mode The Clear key does not turn the cash register on if is was turned off on using the main menu The default time before the cash register goes to sleep is 3 minutes but you can change this Alpha 710ML User s Guide Setting Alphanumeric Descriptions main ony BED amount tend total lt enter gt check amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt amount tend total lt enter gt Setting Alphanumeric Descriptions return lt caps gt 1 M To change the power saving time Programming gt More Options gt Config Power Saving Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Config Press the Amount Tend Total lt Enter gt key 6 Press the Arrow Down key to select Power Saving Press the Amount Tend Total lt Enter gt key 7 Make your selection When you are done press the Amount Tend Total lt Enter gt key You can program custom he
140. soosoosoosooscosconeoseoseoseceeoeeeeeeeerereee 110 Registering A Department Unit Price sssssssessccessscsssessessssescsecseseesseeesens 110 Registering A Reference NUMbETr s ssseessssssesseseeesssssssssossceeseessosssssseosseessossssseesse 111 RETUMS al cara secene at arezec tna acacirszetteastccesat cuss oeastustar ceseocuseoneon arcs esosese toes enue e 111 Split LenderinG Sales ssiss cescstonpenedatiadenenci ones ncnadsnanataninninanies 112 Use the Error Correct Void Key cscsscsssccsscssssssscssscnsscnsscsssenscrnsessscsnsenssenscenseeses 112 Voiding A Coupon Sale sssssssseesssssssssesscecseesssssssseocseessssssssseeseeeseessnsssssseeseressssssssessee 112 Voiding a Department Preset Price sssssssssecsseesssssssssoosceessesssssossseocsressssssssessse 113 Voiding a Department Preset with a Minus Percentage Discount 113 Voiding A Minus Percentage Discount Sale ccsssssssssssssecssssessnssssssscsecessees 114 Voiding a Multiplication of a Department Preset Price ssssessesseeesees 114 Voiding A Department Multiplication Sale ssssssssssseeessssssssesseeeserssssssssssesse 115 Zoto ALO E I PENS Ale E antensacantiuin in aaccn ataunessteruatens 115 Voiding a PLU Multiplication Sale wu ceessssssseesssssessnssscssssssessssseessscsessnsseeseees 115 Voiding a PLU Sale with a Minus Percentage DiSCOUNL ssssseceesecseeees 116 Voiding a PLU Sale with a Plus Percentage Rate esssssssssssceessesssss
141. spills which can damage electronic components Use the optional protective keytop cover to prevent damage to the cash register especially in restaurants and other locations where food and drinks are sold or prepared Keep the cash register away from dust dampness or extreme hot or cold temperatures To clean your cash register use a soft dry cloth Do not use harsh solutions containing alcohol or ammonia After storing your cash register in extreme temperatures below 32 degrees Fahrenheit or above 104 degrees Fahrenheit allow the temperature inside the machine enough time to reach room temperature before turning it on If you need electronic service take the cash register to a Royal authorized service center For more information see Manufacturer s Limited Warranty on page 121 Alpha 710ML User s Guide Chapter 9 Maintenance and Options Installing a New Paper Roll 89 As you use the cash register you will need to replace the paper roll Your cash register has a thermal printer that prints receipts for the customer or a journal tape Use 244 inch 575 mm wide standard thermal register paper Do not use bond paper because the register does not use a ribbon or ink for printing Caution Do not manually pull the receipt paper Always use the Feed key to remove or advance the paper Do not use sharp or pointed instruments in the printer area This can seriously damage the printer To install the paper roll 1 O
142. ssseocseesssssssssoeseeessesnsssesseresessnsssss 94 The Cash Register Turns Itself Off sessssssssssseseeesssssnssssseeeseessnsssssseooseesnsssssseeeree 94 Electronic Journal Memory ELrOr sesssssssecssessescsscesecsusccsccseecsscesseeseecssceseessecsseesees 94 The Cash Register Does Not Work at All s ssssseeesssssssssssceceseesssssseseocseesssssssseeesee 95 The Cash Register Does Not Work at All cccessessssssssssscsessnssncssscstesnsssessnceseeses 96 Opening the Drawer When There is NO POWEL sssscsssssssececsecssccseecsecessesseerse 96 Half System Clear ieee ets tsar tse taeda eects Raunt iaas 96 Partial RESGt ccccisccueecetea cohen ce tie tianlal lees intend nasa iaaneamaaed 97 Fall System Cleats rsrsrsrs oiiire eee e ieaie e nisoe eiTe 97 fF Nothing Hel PSs ia aeaea Ea EE Eis 97 11 Examples TransactioM CodeS morenose A e enter EE AE SEE 100 Sample RECEIDCissacicssemasinnsaunionviinadianwminnbduaeniadaaans 101 Adding Tax to a Non Taxable Department ccscsssssssssesscssessscseesnsssecsnceneenss 101 Cash Sale With Tendering Change secsssssssssssesssssessssseessssseesssssessnseacesseseesneess 102 Cash Sale Without Tendering Chang e ccscsssssssssssssssssssssesssesessnssacesseseesneess 102 Charde Sale ssnin e EA R E E E E E N 102 Charge REtuinsiasiaciasanacncaiasancucsean de aasnesaiuincabensneenmueuaiee 103 Cheek Sal ia cateciecetege cence hdres Aenea eater tenes 103 Coupon DISCOUNT Sale sincisatnan
143. sssscsssencsasssscsuscseesuscasesscsscesseaeesncesees 38 Programming Scrolling M SSAGES csssssseeseessecsesseccsssseesscssessnssncesscesceseeaeesnsenees 39 Setting the Scroll Speeds sc acsnssou weaned saint erin maaotn 39 Programming the Credit KeyS sscssecssccssccssecssccssccsecssecssccsecsuccsscessccssceaseeseeeneesees 40 Programming PLU DescriptiOnS e sesssseessesssseessseeesseeessseeessseeesessesssesssseeosseeosseeesss 42 Programming PLUs without a Barcode Reader secssssessssssessssstecesssessneesees 42 ii Alpha 710ML User s Guide Contents Programming PLUs with the Optional Barcode Reade c ssessecseecseesees 43 Printing the Program Confirmation Report ssssssecssecsccnseseesneccssecseessceseeess 44 Before Going to Register MOde sesssssessssssssssssessssssessscsscsssssscsssssesuceacssncensensens 44 Error COGS sa sass casaetenaseraievacutend eet EAE EEEE E anian 45 Cl aringan EOL ennan ecu eeu 47 5 Setting Up Your Cash Register Parameters Print ODUONSicccustatatcciortncca tae a a a a ia aoaie 48 TTA AIST casas cscs sacttansarcetieartn A n a aa A O T 49 Drs 1010 1 PEA A EE EA A E NEREA AE 49 EDI iA A ET 49 EE ETE EEEN EE 49 PLEET EEEE A EEE S E EEA EAT 49 Gis Each Tax RAU Cs ccsscssscsnccusncexcoascautansensenctieatsesucossaocosticosnseaceqnvarupstoebbiesaugnenincnsseessteeell 49 Fe WAN KO K 1E E 49 8 BIaNK EINE anaiena n a e a e a a a er 49 9 Muti le RECEDES ssania na A 5
144. ssssssese 116 Voiding a Plus Percentage Sal ssesssssssssssssesssssessncssccssssscsssssessnsessesseseeessess 117 Voiding an Entire Sale before Finishing the Sale esssssssssssseeeserssssssssssssse 117 VOIGIRNG A Sal Orcs casageauienaudanionaiaiantucadanduniententaatannions 117 A Product Information Specifications and Safety srssssccscs sccsscwccssccconsbssscceccnwcoecetiepsanchnadiacoodecbucssandeocnstyetscn 118 Safety and Legal NOt Ges xccix sitet erate caaantnta cetenteoa ial 119 Software LICENSING AGFECMENL ecsscssessssssessessessscsssesscsscssssseesnscscssscescssseseesseesees 120 Manufacturer s Limited Warranty c sscseccssecssscsscsssesscsnscseessecssceseesneecssesseesses 121 Ordering Supplies and Accessories cssscccccssssssssssrccsssssecscees 123 VINO EEE E EEE EEE EE E E e Alpha 710ML User s Guide vii corre yy Welcome Congratulations on purchasing your new Royal cash register This register is designed to be easy to use helping you to focus on running your business Before Starting Before you start using this manual to set up and customize your cash register you should know the following Using the Menu This cash register has a menu system that prompts you through many tasks you perform To help you quickly navigate through the menu system we use the following Programming gt More Options gt Print Options Using Keys When you need to press a key you see a picture of the key
145. the next step 4 Press the Arrow Down key to select More Options Press the Amount Tend Total lt Enter gt key 5 Press the Arrow Down key to select Others Set Up Press the Amount Tend Total lt Enter gt key The rest of this section explains each menu option You may want to add a default percentage amount to an individual item or to a total such as a fixed tip or other service charge The PO key adds a percent additional charge to an individual item if you press it immediately after you ring up an item or adds a percent additional charge to the sub total amount of an entire sale if you press it after you press the Sub total reprint key You can program a default percentage rate for the PO key or you can enter the rate manually each time the PO key is pressed When you enter the default pre programmed Plus Percentage amount use 2 decimal places For example enter a 5 Plus Percentage as 500 When you manually enter the Plus Percentage rate during a sale use a whole number without any decimal places For example enter 5 as 5 or enter 10 as 10 When you use the PO key the words ADD ON appear on the display and print on the receipt Alpha 710ML User s Guide Others Set Up Rate RA HALO Credit 1 Name Credit 2 Name FC Set Up plu alt FC You may want to deduct a default Minus Percentage rate from an individual item or from a total such as an employee discount or standard s
146. thout other appliances already on it Now follow the prompts on the screen The rest of this chapter explains the setup options Alpha 710ML User s Guide 4 Chapter 2 Getting Started Setting the Language At the prompt you can select English Spanish or French Changing the language changes the factory programmed words you and the customer see on the displays However changing the language does not translate any words you program in the cash register such as PLU descriptions header information and so on Note If you start programming the cash register and then change the language you lose all your programming changes To set the language when you first set up the cash register 1 When you first turn the register on you are prompted through all setup options Setting the language is the first option ses He 2 Select the language you want and press the Amount Tend Total lt Enter gt lt enter gt key The language your cash register shows on the operator display is set Installing the Memory Backup Batteries Your cash register uses 3 AA 1 5 volt batteries for the memory backup system These batteries did not come with your cash register and you must purchase them additionally Caution If you put the batteries in the cash register first they can damage your cash register Put the batteries in when you are prompted 1 At the prompt open the Journal Compartment Cover Remove the Journal Compartment Cover and set asi
147. to use the 5 line LCD screen prompts you through the rest of the set up Use the Up and Down arrow keys to move through the items on the screen Note If you make a mistake while you are programming press the Clear key To get the cash register ready to use 1 Remove the cash register and the parts from the box Store the box and packing material in a safe dry place If you need to move the register in the future you can put it back in the box 2 Remove the tape holding the parts of the cash register in place For example there may be tape on the Journal Compartment Cover Put the register on a hard level surface away from rain and spilled drinks A hard level surface makes it easier for the cash drawer to go in and out smoothly Do not put the register on a porous surface Depending on the surface or any cleaning solution used on the surface the rubber feet may leave marks on the surface Do not place the register on any valuable surface such as antique or fine wood tables desks and so on 3 Plug the cash register into a grounded three hole electrical wall outlet 115 120 volt 60 hertz Make sure the electrical cord is not going to be tripped over or accidentally pulled from the electrical outlet Put the cash register on an electrical circuit with no other electrical device or appliance Other appliances can overload the circuit or cause electrical interference with the cash register It is best that you use a circuit wi
148. tteries Installing the Paper Roll Setting the Date And Time on oO uN FF W N Programming the Sales Tax Do all the steps and follow the detailed instructions shown on the cash register display to make sure your cash register is set up correctly When you are done with this chapter see the chapter called Getting To Know the Cash Register starting on page 10 and the chapter called Setting Up Your Cash Register the Basics starting on page 19 for more information about your cash register Getting Started Because the Alpha 710ML has a 5 line LCD screen you are prompted through setup after you plug in the cash register This chapter helps you understand what the setup options are as you are walked through the setup Alpha 710ML User s Guide Getting Started If you make a mistake or enter a wrong setting during initial setup just continue with the rest of the initial setup During initial setup you cannot cra change settings after you press the Amount Tend Total lt Enter gt key When lt enter gt you complete the initial setup you can correct any setting by following the instructions listed in this manual Make sure that you plug the cash register into the electrical outlet before you put in the batteries Caution If you put the batteries in first they can damage the cash register Do not use this cash register outdoors in the rain or near any source of liquid After you get the cash register ready
149. unt Tend Total lt Enter gt key Select Straight Press the Amount Tend Total lt Enter gt key Using the round Number keys area enter the tax you want to add For example 7750 is 7 75 tax When you are done press the Amount Tend Total lt Enter gt key 9 Repeat for each tax you want to set Programming Table Tax in the United States receipt on off lt ESC gt main menu on amount tend total lt enter gt check amount tend total lt enter gt amount tend total lt enter gt If your area uses a tax code table you must calculate your tax codes before you continue with this section For instructions see Calculating Your Tax on page 73 When you are done calculating your tax codes return to this section Before you start you must know where the first irregular breakpoint and the first regular breakpoint are Note If you make an error when you are entering the price ranges press receipt on off lt esc gt and start over To program table tax rates for the United States Programming gt Tax Set Up Press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Ifyou are prompted for a Manager Passcode type the passcode number and then press the Check key If you did not program a Manager Passcode go to the next step 4 Press the Arrow Down key to select Tax Setup Press the Amount Tend Total lt Enter gt key
150. ware you are agreeing to be bound by the terms of this license If you do not agree to this license you must not use the product but rather immediately return it to your point of purchase for a full refund Any such return must be made within any applicable time period established for returns at the point of purchase but in no event later than 30 days after purchase Your use of the product shall be deemed acceptance of this license GRANT OF LICENSE With the purchase of your product from Royal Royal grants you the right to use the Software which is contained in the product This grant is only for the specific person which has purchased the product In other words the license which accompanies each product is only for one person RESTRICTIONS You may not copy the Software decompile it duplicate it modify it or reverse engineer it in any fashion RIGHTS The Software is provided to you in an as is condition by Royal ROYAL MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE SOFTWARE AND ALL EXPRESS OR IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE SPECIFICALLY DISCLAIMED All other rights with respect to the Software except as set forth in this license are specifically retained by Royal or the owner of the Software Nothing in this license constitutes a waiver of any rights Royal or the owners of the Software may have under any applicable copyright law
151. you must use it every time you go to the program mode or to go to X or Z report modes depending on which you set the passcode for When you enter a passcode it appears as asterisks extra security on the displays for To set manager passcodes also known as PRG Z passcodes Programming gt Security Set Up Manager Passcode Press the press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Press the Arrow Down key to select Security Set Up Press the Amount Tend Total lt Enter gt key 4 Press the Arrow Down key to select Manager Passcode Press the Amount Tend Total lt Enter gt key 5 Follow the instructions on the display To set the X passcode Programming gt Security Set Up gt X Mode Passcode Press the press the Main menu on key 2 Press the Arrow Down key to select Programming Press the Amount Tend Total lt Enter gt key 3 Press the Arrow Down key to select Security Set Up Press the Amount Tend Total lt Enter gt key Alpha 710ML User s Guide 30 Chapter 4 Setting Up Your Cash Register the Basics D amount tend total lt enter gt main menu on amount tend total lt enter gt amount tend total lt enter gt main menu on amount tend total lt enter gt amount tend total lt enter gt 4 Press the Arrow Down key to select X Mode Passcode Press the Am
152. you need to press and the name of the key is in another font For example 1 Ifyou are ringing up a check press the Check key If you need to type something in the round Number keys area what you need to type is shown in a special font For example sao ale 2 Using the round Number keys press 444444 and then press the lt enter gt Amount Tend Total lt Enter gt key Alpha 710ML User s Guide What s in the Box What s in the Box Look for and unwrap the following e Cash Register e 1 starter roll of standard thermal paper Royal Reorder Number 013127 21 4 inch or 57 5 mm wide e Journal Spindle installed in the printer compartment RegisterLink software and 6 foot serial cable 1 set of keys consisting of 2 Cash Drawer keys 515 e This user s guide Important Phone Numbers If you need help or want to order additional supplies use the following contact information Customer Service 1 800 272 6229 USA 1 888 266 9380 Canada 01 800 849 4826 Mexico Ordering Supplies 1 888 261 4555 Website www royal com To order items see Ordering Supplies and Accessories on page 123 Alpha 710ML User s Guide 2 care Getting Started Setting up your cash register consists of the following steps Unpacking the cash register Plugging the cash register into a power source Turning on the cash register by pressing the Main menu on key fon Setting the Language Installing the Memory Backup Ba
153. ys 1 for the clerk or operator and 1 for the customer The customer display shows large easy to read fluorescent digits for easy viewing Alpha 710ML User s Guide Using the Displays The Clerk Screen The clerk screen prompts you through setting up the cash register and using it to ring up sales The main screen on the display looks like this When ringing up sales you see the department number or PLU number on the clerk screen If a description or name is programmed this description appears Navigating the Clerk Screen Navigating the clerk screen is easy Use these following keys Table 2 Navigating the clerk screen To do this Press this See the main menu Move up and down through the menu 7 4 _ options it tend Select the highlighted option M otal lt enter gt ipt Go back one menu level Clear your typed entry and start over cea Clear the last character entered lt bksp gt Alpha 710ML User s Guide 20 Chapter 4 Setting Up Your Cash Register the Basics Adjusting the Contrast on the Clerk Screen B main menu on amount tend total lt enter gt ow amount tend total lt enter gt amount tend total lt enter gt BSS amount tend total lt enter gt EI E amount tend total lt enter gt You can adjust the contrast on the clerk screen to make it brighter or darker This makes it easier for you to see the display in diff
154. ystem allows for fast accurate entry of an item and automatically records the number of items sold If you want to use the optional barcode reader you can scan UPC codes to ring up items To scan barcodes they must be numeric only 13 digits or less and must be one of the following barcode types and standards e UPC A e UPC E e EAN 8 e EAN I3 Note This cash register cannot generate barcodes for you To generate and print barcodes purchase barcode software Each PLU must be programmed with up to a 12 character description that appears on the display and prints on the tape You can have up to 2000 PLU items programmed Programming PLUs consists of the following 1 Assign a PLU number from 1 to a maximum of 13 digits long to each sales item or scan the barcode 2 Enter a name description for the PLU You must enter a description even if it is as simple as PLU4 3 Assign a price 4 Link the PLU to a department key with the appropriate Tax Status for that PLU For example if PLU 1 is a taxable item you can link it to a Department key which is set up for tax If PLU 2 is not a taxable item you can link it to a Department key which is programmed for no tax Important Do not press the decimal point key when entering a price After you are done you can check your results See Running the PLU Confirmation Report on page 81 Programming PLUs without a Barcode Reader You can program PLUs without using a barcode

Royal 600sc Cash Register

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