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SB9015F_D525 User Manual v1.2

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Contents

1. Pin out Pin Description 1 Ground 2 Drive output 3 Sense input 4 424V H2V 6 1 5 None 6 Ground Operation COM port COM6 Baud rate 1200 I O address 288h Open command olh Respond command 02h 4 2 Serial Ports Configurations Connectors Function Pin 9 Power Support COM 1 External RS232 RI 5V H2V select by jumper COM2 Touch controller N A COM3 External RS232 RI 5V H2V select by jumper COM4 External RS232 RI 5V H2V select by jumper COM5 External RS232 RJ45 RI 5V H2V select by jumper COM6 Cash Drawer N A COM7 Customer Display N A COM 5 RJ45 Socket Pin Assignment RJ45 10 Pin No Signal Name 1 NC or 45 12 VDC GND DTR CTS TX RTS DSR DCD Blvlio IsJo lu Pe w m NC 4 3 Jumper settings JP2 Cash drawer voltage setting 123 2 24V Eu 23 DV Default 24V JP4 CMOS clear jumper 123 12 Normal Eo 2 3 CMOSclear Default Normal JP5 COM4 DB9 pin 9 voltage select 246 12 OV 34 5V 135 56 HM Default 0V 10 JP6 COM1DB9 pin 9 voltage select 34 5V Default 0V 135 56 DV JP7 COM3 DB9 pin 9 voltage select 34 5V Default 0V 135 56 DV JP8 COM5 DB9 pin 9 voltage select 34 V Default 0V 135 56 DV Note
2. Beep VW Beep On Touch l Beep On Release W Beep From System Beep FT Beep From Sound Card Linsarzation Style 9 Points 25 Points Double Dick Time Shoeter lt lt cl gt gt Longer Double Cick Area Smalerc rel gt gt Bigger Option O Click On Touch Touch calibration eGalaxTouch USB Controller Pe Do 4 points alignment to match display Clear and Calitate Clee linearization parameter and do 4 pants ee Do 9 points linearization for better touchscreen Linessizaion lineanty Oran GE Do draw test to verily the touch accuracy 23 Touch device line test 24 5 Troubleshooting 1 Terminal does not boot If the terminal cannot boot after repeated pressing of the power switch when connect to the power the terminal power light remains off the fan does not operate and the BIOS beeping is not heard it might be power supply problems a Check the power adapter is plugged in correctly to the power outlet b Check the connection between the terminal and the power adapter and then re boot the machine c If the terminal is working in high temperature environment that causes the terminal automatically shut down in protection mode please disconnect the power of the machine Wait until environment temperature has dropped and restart d If the terminal does not boot after a sudden power failure or illegal shutdown unplug the adapter from the terminal and press the power button several times Then plug
3. Do not plugin or unplug any connector except USB devices when the power is on The current loading for all COM ports should not exceed DC 5V 3A and DC DV 2A 4 4 Motherboard BIOS settings The POS terminal has a BIOS Basic Input Output System chip on the motherboard Every time you start the terminals the system will first run the BIOS self test routine to check the main components of the system to ensure it is working properly The terminal is loaded with default BIOS settings in the factory Please do not changethe parameters in the BIOS unless necessary In the following situations you need to run the BIOS setup D Error message appears on the screen during the system self test and requested to enter BIOS setup 2 If you need to change the factory default settings to customized application requirements for example boot device priorities Control keys lt gt Move up to previous item lt gt Move down to next item lt gt Move left to previous menu lt gt Move right to next menu lt Enter gt Select this option sub menu lt Esc gt Exit the menu orto return to the main menu fromthe submenu lt gt Increase the option value or change selection lt gt Reduce the option value or change selection lt gt Help lt F9 gt Load default settings lt F10 gt Restore previous values 4 Main Menu Advanced Intel Security Boot Exit Iten Specific Help 13 32 35 Syst
4. Install eGalaxTouch ouctl Choose Destination Location Select folder where setup wil install files Setup will instal eG alaxT ouch in the following folder To instal to thes folder click Next To instal to a different folder click Browse and select another folder C Program Files eG alaxT ouch Step 10 Select the Program Folder to install the utility The default is eGalaxtouch Click Next to continue installation Install eGalaxTouch eGalaxTouch Select Program Folder Please select a program holder Setup wil add program icons to the Program Folder Ested below You may type a new folder continue name or select one from the existing folders list Dick Next to Program Folder Existing Folders Admevtative Took Futuremark Games Startup Ty start y eis ESTRES 21 Step 11 Check the option to create a desktop shortcut icon eGalaxTouch Install eGalaxTouch eGalaxTouch Setup Type Select the setup type that best suits pour needs Select the features you want to install and deselect the features you do not want to install Click Next to continue After install the driver successfully identify the USB controller is installed as shown below Edge Compensation General Setting Installed Touchscreen Cortrollers Ke uss USB Controles sl Ce e 22 Touch function settings S eGalaxTouch USB Controller Edge Compensation General Setting
5. LS120 lt i 4 gt Loads default boot sequence Enter Exit Menu Hain Advanced Intel urity Boot Exit Saving Changes Iten Specific Help Exit Discarding Changes Load default values for all SETUP itens Discard Changes Save Changes 4 5 Touch screen driver installation Step I Navigate to the installer directory to find the setup exe file Double click on setup exe to start installation amp eGalaxTouch_5 11 0 9126 heruiya Fle Edt vew Favorites Took Hep Q O E Preah Py rowers F Address E F eGalaxTouch_5 11 0 9126 herutya O D W mer az Br Step 2 When installation starts click Next to proceed to the next step eGalaxTouch Install eGalaxTouch Welcome to the InstallShield Wizard for eGaloxT ouch The InstallShield Wizard wal install eGalax Touch on your compr es To continue click Next Step 3 Installation in progress Install eGalaxTouch eGalaxTouch Setup Status GabsT ouch configuring sour new software instalado Step 4 Uncheck Install PS 2 interface driver and click Next to continue installation Install eGalaxTouch alaxTouch Setup Type Select the setup ba that best suts your needs Extra PS 2 ehestace driver for eGala T ouch cortrotier Please check the check box for PS 2 touch contas O Install PS 2 interface driver lt Back Next gt Cancel Step 5 Uncheck install RS232 interface driver and click
6. Next to continue installation Install eGalaxTouch alaxTouch Setup Type Select the setup Ia that best suls you needs Extra RS23 interface diver for eGalaxT ouch cormoler Please check the check box for RS232 touch controller 4 Install AS 232 interface diver lt Back Wed Cancel er TY Install eGalaxTouch Setup Type Select the setup type that best suits pour needs Do 4 point calibrations after system reboot Every system boot up O Next system boot up Step 7 When installing USBtouch please connect the USB controller and USB cable Install eGalaxTouch Select the setup be hal best suds you needs Do 4 paint calibration atte system reboot eGalaxTouch InstallShield Wizard Jf you are trying to Install the USS touch device please make sure that your touch monitor or touch controller s USB JJ cable is plugged into the computer now Please close the Found New Hardware Wizard dialog when it appears stat Um d KEE J PEZE Step 8 If there are additional touch monitors connected please check Support multi monitor system Install eGalaxTouch Setup Type Select the setup type that best suits your needs If you want to use Mult Monitor please check the box lt Back Next gt Cancel 20 Step 9 Select the destination location to install thetouch driver The default path is C Program Files eGalaxtouch Click Next to continue installation 5
7. the power you provide meets the power requirements such as voltage frequency Make sure the ground terminal of the power outlet is working properly To avoid electric shocks disconnect the power cord fromthe electrical outlet before relocatingthe system Lightning may damage this product During lightning storms unplug the network cable power cable and any other connections Turn off power before connecting any devices except USB devices to the terminal Do not attempt to open the chassis You may be hurt by electric shock For service call your place of purchase Do not spill liquid on the terminal Do not place any objects into the ventilation holes of this product It may cause short circuit of the internal components and cause a fire or electric shock After the terminal is stored below temperature of 10 C please place it in room temperature 10 35 C in the original packing for at least two hours to allow theterminal to restoreto room temperature before operation Thisis to avoid condensation that might cause electrical damage Keep the terminal clean dry and away from dust moisture and direct sunlight 12 e Donot use harsh chemicals or strong cleaning solvents to clean the monitor screen Wipe it clean with a soft terry cloth applied with a mild solution e Do not share the same power outlet with high power electrical appliances keep distance from high level magnetic interference Donot theuse sharp pointed obj
8. 2 2 Rear panel I O connectors At the rear panel of the SB90TF is a row of external I O device connectors detailed asfollows 123456 78 9 10 11 1213 1 2 3 4 5 6 7 8 9 10 D D B DCin HDD slot DC out for2nd LCD Line out Cash drawer port COM5 USB port x 4 LAN port COM 3 COM4 COM1 VGA port PS 2 keyboard port 2 3 Rear View Oo Un bu NRP VESA holes MSR module compartment Speakers VESA routing plate Control panel Display module compartment for Customer display or 2nd LCD 2 4 Control Panel 1 Brightness 2 Brightness 3 USBports 4 Power Button Press the Brightness button to decrease brightness The setting will be saved 6 seconds after releasing the button Press the Brightness button to increase brightness The setting will be saved 6 seconds after releasing the button Connect external peripherals such as a memory drive Press to turn the POS terminal on or off The LED lights up blue when the power is on Note Press the Brightness and Brightness buttons at the same time to restore brightness to the factory default setting 3 Hardware Installation 3 1 Cable Routing 3 3 Installing Customer Display 3 4 Installing Second LCD oa 3 5 Replacing System Core 4 Setup and Driver 4 1 Cash Drawer Port Installation
9. Touch Screen 5 wire resistive touch RS232 interface Tilting Angle Oto 90 UO Ports External DC Input lx DCjack connected to power adapter PS 2 Port lx PS 2 keyboard Serial Ports 3x DB9 with DCS5V 12V on pin 9 jumper option Ik RJ45 Parallel Port Optional Ix DB25 on cable VGA 1x DB15 2 video VGA connector LAN Ix RJ45 10 100M 1Gbit USB 6x USB 2 0 Cash Drawer Port 1xRJ1 DV 24V jumper selectable Audio lx audio out 2x IW built in speaker DC Output Ix DC PV output Environment Operating Temperature 0 Cto 40 C Storage Temperature 25 Cto 70 C Relative Humidity 8 to 80 non condensing Electrical External Power Adapter Input 100V to 240VAC 50 to 60Hz 2 0A Output DC 24V 5A Output Power DOW max Mechanical Dimensions 329x348x2 Bmm Weight 10Kg 28 SB9015F All in one Touch POS terminal oO bematech bematech com logiccontrols com
10. bematech SB9015F All in one Touch POS Terminal USERMANUAL INTO QUCTION ke 2 LI eelere 2 12 Eecromaopneticcompatibiltvstatement 3 Ove V AW ein 4 21 Appearances anciana apa 4 2 2 Rear panel I O fe eil e d el CHEN 5 2 32 Rear VIEW nn ae ee ehe 6 2 4 A Ce ei 7 Hardware Installation uuuuuuuuu0000nnnnnnnnannnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nun 8 Bol Cable ett ee 8 3 2 stalling MSR are 8 3 3 Installing Customer Display 9 3 4 Installing Second LCD une 9 3 5 Replacing Ed Gg ul TC 10 3 6 Replacing Hard DISK DAVe susi 10 Setup and Driver Installation sssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn u 4 1 CashiDrawer POR ae 1 4 2 Serial Ports Configurations ueserssessseennnnennnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnne 1 4 3 Jumpersettings Alena D 4 4 Motherboard BIOS settings namen 14 4 5 Touch screen driver installation rss0ssreserenonennnnnnnnnnnnennnnnnnnnnnnnnnnnnennann 17 Troubleshooting 25 Specifications u 28 1 Introduction Thank you for purchasing the SB9015F all in one touch POS terminal Bematech is committed to continuously improve product quality and provide better after sales service In order to take full advantage of our devices we strongly recommend that you takethetimeto read this manual before diving into software solution Note Information in this manual may change without prior notice 11 Safety Information Before plug in the product please make sure
11. ects to work with the touch screen to avoid damage to the screen When the following occurs e Liquid gets inside the POS terminal e Accidental physical damage e The power cord or plugis damaged o POS terminal produces a burning smell Immediately disconnect the power supply unplug the power cord and contact a qualified service technician Electromagnetic compatibility statement FCC NOTICE This device complies with Part 15 of FCC Rules Operations are subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation EUROPEAN COMMUNITY CE MARK OF CONFORMITY This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility Logic Controls cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment 2 Overview 2 1 Appearances
12. en Date 12 07 2012 lt Tab gt lt Shift Tab gt or lt Enter gt selects field gt IDE Prinary Haster Hone gt IDE Prinaru Slave Hone SATA Port 1 1606B SATA1 gt SATA Port 2 None gt SATA Port 3 None gt Boot Features Installed nenory Available to 05 Used by devices Enter Security Boot Exit Setup Harning Iten Specific Help Setting itens on this nenu to incorrect values nay cause your systen to nalfunct ion Select the operating systen on your systen which you will use nost OHI Event Logging commonly for COH port Select Hindous for ee Hindous base or Installed 0 5 Other Linux 0 8 Reset Configuration Data No Large Disk Access Hode 005 O Tor Es base Unix 0 5 Enable ACPI debug only Yes Enable Hult inedia Tiner No ACPI Suspend Type 3 Port 80h Cycles LPC Bus Legacy USB Support Enabled Enter Boot Menu Hain Advanced Intel Security e Boot priority order Iten Specific Help Keys used to view or 2 USB HDD JetFlash TS8GJFV60 USB 2 2 3 configure devices ES Up and Down arrows S select a device 6 lt gt and lt gt moves the device up or down lt f gt and lt r gt specifies Excluded fron boot order the device fixed or Al IDE HDD removable All USB Floppy lt x gt exclude or include ALL USE REF the device to boot All USB HDD EEE bl All USB CDROM PORN SEEN oe All USB ZIP disables a device All USB
13. inthe adapter and boot again e If the adapter light blinks or go off unplug the adapter immediately and do not pluggedin again Contact with our products service center 2 Theterminal automatically restart or shutdown If terminal is frequently automatic shutdown or auto boot during operation or boot up a Check the power supply is connected properly make sure the plug is not loose and contacts are in good condition b Check if the ACline voltage is stable c A sudden power failure or improper shutdown may cause this problem Press F8 to boot system into safe mode and debug d If any new hardware is added or replaced that caused this problem remove the hardware and reboot 25 e If the above steps do not resolve this problem reinstall the operating system 3 Thetouch screen does not respond a Remove the touch driver and then install it again b Execute the eGalaxTouch utility and check if the interface port is working 4 When touching the screen cursor always returns to a fixed position a Check if there is anything pressing on the touch screen b Other high power or high frequency equipment may affect the screen or controller Makesurethat the touch screen is away from the high voltage equipment c The touch screen driver is not installed correctly install the driver please refer to the Touch Screen Setup and run a 25 point calibration 5 Touch screen is not accurate Please run
14. the touch screen calibration program with a 25 point recalibration we also recommend you to do this after change the monitor resolution or refresh rate When running the calibration touch the center of calibration point to assure accuracy 6 Thecursor moves opposite to the touch movement a Run the 4 9 25 point calibration b The touch screen driver is not installed properly reinstall the driver 7 The cursor fixed at the edge of LCD a Check if the edge of the screen is being pressed by something b Check the edges of the LCD if there is anything jammed in the front bezel c Make sure the touch screen is clean 26 8 The cursor in the touch screen can only move in a small area or touch positions are inaccurate a This situation usually occurs first time after installingthe driver Pleaserunthe touch screen calibration program We also recommend you to do this after changing monitor resolution b Run the touch screen calibration program to do a 25 point recalibration 27 6 Specifications MODEL SB9015F 15 All in one Touch POS Terminal Main Board CPU Intel Atom Processor D525 dual core L3GHz System Chipset D525 ICH8M chipset Memory 2 slots DDR3 1066 1333 up to AGB Storage SATA 2 5 inch Hard Disk Drive 160GB or higher Display LCD panel 15 TFT LCD Resolution 1024x768 Brightness 250cd m

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