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USER`S MANUAL TTP-2410M Pro/346M Pro/644M

1. 32 2 7 2 Print Head Burn Line Adjustment Knob 32 2 8 Using the Keyboard with PS 2 Interface Optional for TTP 246M Pro ETP 344M Pro models 5 5 34 3 Menu vl eh eee ohare eee GS 35 3 1 Setup 36 3 1 1 1 Printer Setup 2 37 3 1 1 2 Printer Setup ZPL2 n ane 44 3 1 2 51 3 1 3 Serial a in 59 3 154 EIDGITIBE 62 3 2 File ManadBE uiascarnai i n baa de E Cebu Fe dx Cebu Cea Fi o LEA 65 3 2 1 EUN 65 3 2 2 Avail MemoLFry an oen DESEE es Ae 65 3 2 3 Del NIIT CPP 66 3 3 DIadBosliC S ouod indere eu bdet ibt aa a ie zie oct bled ihid 532 67 3 3 1 Print CORT PTT 67 3 3 2 Dump Mode ee eect dato i anb Der et tebe das 68 3 3 3 Rotate Cutter M RD 69 AMG U AGC TAE 69 3 5 56 6 M 70 ooo
2. IP Setup RTC Setup Print Test Page Reset Printer Factory Default Dump Text Gateway 9 259 Ignore AUTO BAS PSFFOE2 0 FFO4E2 Printer Name Configuration Page MAC Address 077042 Set Printer Name Set IP 5 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the icon Note This utility works with printer firmware V6 00 and later versions 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET e Sete USB Printer Name IP Address Model Name Status IP Setting TT033 50 00 18 82 FF 020C 10 0 6 125 71033 50 IP Address Printer Name 5 76790 00 18 11 07 57 30 10 0 6 24 DP G321 Ready 10 0 6 125 Port 00 ETHERNET Discover Device Change IP Address Factory Default Web Setup 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static 8 IP Setup IP
3. DOWN 9 button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 1 2 Press the SELECT button to set the value into printer Press MENU key to cancel the setting and return to the previous menu The default value is 000 and range is 120 to 120 dots 3 1 1 2 16 Left Position Print Setup 16 17 Head Close Left Position Label Top 0000 gt Position This option is used to adjust print position horizontally on the label Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press MENU key to cancel the setting and return to the previous menu The default value is 0000 and range is 9999 to 9999 dots 50 3 1 2 Sensor Calibration 3 1 2 1 Status This function is available to check the printer s sensor status When enter the Status option you will see following message Paper Len 812 Gap Size 24 Intensity 3 Ref Level 512 3 1 2 2 Calibration This option is used to set the media sensor type and calibrate the selected sensor We recommend to calibrate the sensor before printing when changing the media Calibration Gap Mode Bline Mode l i Automatic i i i Pre Printed Pre Printed v v
4. TTP 2410M Pro 346M Pro 644M Pro TTP 246M Pro 344M Pro THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Copyright Information 2011 TSC Auto ID Technology Co Ltd The copyright in this manual the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co Ltd All rights reserved CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Agency Compliance and Approvals e AQ mr on eg SUD CEP 20 CE CLASSA EN 55022 2006 1 2007 EN 55024 1998 1 2001 2 2003 EN 61000 4 SERIES REQULATIONS FCC CFR Title 47 Part 15 Subpart B 2010 Section 15 107 and 15 109 ICES 003 Issue 4 2004 Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device mus
5. 101 6mm Label height 4 00 101 6mm Sensor type Gap sensor Gap setting 0 12 3 0mm Print direction 0 Reference point 0 0 upper left corner Offset 0 Print mode Batch mode Serial port settings 9600 bps none parity 8 data bits 1 stop bit Code page 850 Country code 001 Clear flash memory No Shift X 0 Shift Y 0 70 Gap sensor 3 Will be reset Need to re calibrate the gap sensitivity Bline sensor 2 Will be reset Need to re calibrate the gap sensitivity Language English IP address DHCP 3 5 2 Mileage Info Use this option to check the printed mileage displayed in meter Service 1 3 Initialization EMileage Info Exit Mileage m 4016 Labels pcs 51698 71 4 Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer s settings and status change printer settings download graphics fonts and firmware create printer bitmap fonts and to send additional commands to the printer Using this convenient tool you can explore the printer status and settings and troubleshoot the printer Note This utility works with printer firmware V6 00 and later versions 4 1 Start the Diagnostic Tool 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic uti
6. Exit Exit 1 Calibration 1 4 Gap Mode 1 4 Bline Mode Manual Cont Mode Pre Printed Press the UP and DOWN 9 buttons to scroll the cursor to the media type and press the SELECT button to enter the sensor calibration mode Note If printing from enclosed software driver the software driver will send out the GAP or BLINE command which will overwrite the sensor type setting set from the front panel A 1 Automatic When enter the Automatic option you will see following message and printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu Gap Mode Automatic A 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the gap sensor manually Gap Mode 2 4 Automatic Pre Printed When enter Manual option you will see following message Please complete there steps 1 Press the DOWN button to move the cursor from left digit to right digit Paper Len and press the UP button to set the value from 0 to 9 and the dot 00912 cog mm inch Press the SELECT button to set the paper length into the printer 52 2 Press the DOWN button to move the cursor from left digit to right di
7. Reguiar gullotne cuter CO Heavy duty cutter module Max paper width 178 mm Paper thickness Max 0 25 mm max paper weight 2500 m 1000000 cuts Carelabelcutter 0010 00 00 200 Plus keyboard display unit O KU 007 Plus programmable smart keyboard display unit HCS 200 long rang CCD scanner 1 3 General Specification Physical dimensions 270 mm W x 308 mm x 505 mm D Wegw fiskan Electrical Internal switching power supply Input 115 230VAC 50 60Hz Output 24V 8 33A 200W For industrial model 24V 3 3A 80W For economic model Environmental condition Operation 5 40 C 41 104 F 25 8596 non condensing od dnd cos 40 60 C 40 140 F 5 90 non condensing Industrial model TTP 2410M Pro TTP 346M TTP 644M Pro Economic model TTP 246M Pro TTP 344M Pro 1 4 Print Specifications 1 4 1 Industrial model Print DNA 203 dpi models 300 dpi models 600 dpi models Specifications 203 dots inch 300 dots inch 600 dots inch Print head resolution 8 dots mm 12 dots mm 24 dots mm Printing method Thermal transfer and direct thermal Dot size 0 125 x 0 125 mm 0 084 x 0 084 mm 0 042 x 0 042 mm width x length 1 mm 8 dots 1 mm 12 dots 1 mm 24 dots 2 3 4 5 6 7 8 10 2 3 4 5 6 7 8 ips 2 3 4 ips selectable B 11 12 ips selectable selectable Up to 4 ips inches per second Up t
8. 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB SanDisk Transcend Panasonic V1 0 V1 1 512 MB SanDisk Transcend Panasonic V1 0 V1 1 1GB SanDisk Transcend Panasonic V2 0 SDHC CLASS 4 4 GB V2 0 SDHC CLASS 6 4 GB SanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Transcend Panasonic V1 0 V1 1 microSD 256 MB Transcend Panasonic V1 0 V1 1 microSD 512 MB Panasonic V1 0 V1 1 microSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 microSD 4 GB Panasonic V2 0 SDHC CLASS 6 microSD 4 GB Transcend V1 0 V1 1 miniSD 128 MB Transcend Panasonic V1 0 V1 1 miniSD 256 MB Transcend Panasonic V1 0 V1 1 miniSD 512 MB Transcend Panasonic V1 0 V1 1 miniSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 miniSD 4 GB Transcend V2 0 SDHC CLASS 6 miniSD 4 GB The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card to SD card slot adapter is required 13 2 3 Operator Controls 2 3 1 Front Panel Display LED indicators POWER ON LINE ERROR LCD display Model Name VX XX MENU Front panel buttons 6 PAUSE 2 3 2 LED Indicators LED Status Indication Off The printer power is turned off POWER On The printer power is turned on On Printer is ready ON LINE Pause Blinking Downloading data into printer Off
9. 10 2 2 1 occa coa CO cob QM EM RAE CE QUAE 10 2 2 2 Mer Or coco 11 2 2 3 REAT VIGW 12 2 3 Operator Conlrols rrr rere conin in de rene d cenar b ne e ta 14 2 3 1 Front Panel ooi ta ax edt ones 14 2 3 2 LED Indicators 14 2 3 3 Front Panel Keys 15 2 4 Setting Up the 15 2 5 Loading BIDDOR aa area LE LER A a 16 2 5 1 Loading HIDDON nro 16 2 5 2 Remove Used 19 2 6 Loading the Media ocior en roin cic ie eic 20 2 6 1 Loading the 20 2 6 2 Loading Fan fold Labels 24 2 6 3 Loading Media in Peel off Mode Option 26 2 6 4 Remove Liner from Internal Rewind Option 28 2 6 5 Loading Media in Rewind Liner with Label Mode Option 29 2 6 6 Remove Labels from Internal Rewind Option 31 2 7 Adjustment KN Ds sni dtes eid 32 2 7 1 Print head Pressure Adjustment Knob
10. 10096 ethanol and a cotton swab or lint free cloth Clean the platen roller when changing a new label roll Tear Use the lint free cloth with 100 As needed Bar ethanol to wipe it Sensor Compressed air or vacuum Monthly Exterior a it with water dampened As needed Interior Brush or vacuum As needed 84 Note Do nottouch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change new ribbon to keep printer performance and extend printer life 85 Revise History Date Content Editor 86 TSC The Smarter Choice TSC Auto ID Technology Ltd Corporate Headquarters 9F No 95 Minquan Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com 87 Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
11. 3 3 Diagnostics Print Config Dump Mode Rotate Cutter 3 3 1 Print Config This feature is used to print current printer configuration to the label On the sconfiguration printout there is a print head test pattern which is useful for checking if there is any dot damage on the print head heater element Diagnostics 1 4 Self Test Printing paPrint Config 1 1 Dump Mode Rotate Cutter Self test printout PRINTER INFO XXXXX Version EZ L printer model name amp Main board firmware version SERIAL NO XXXXXXXXXX 28 Printer serial number 78575 mileage 24 4 Main board firmware checksum SERIAL PORT 9600 N 8 1 Serial port setting CODE PAGE 850 1 Code page COUNTRY CODE 001 1 l Country code SPEED 3 INCH DENSITY 8 0 Print speed SIZE 4 00 2 90 L BLINE 0 12 0 00 TRANSPARENCE 2 HOST PS 600002 MAC ADDRESS 00 1B 82 60 00 02 DHCP ENABLED YES IP ADDRESS 0 0 0 0 SUBNET MASK 0 0 0 0 DEFAULT GATEWAY 0 0 0 0 Jedes dede eee ehe ee ehe kool Print darkness Label size width height Black mark or gap size vertical gap offset Sensor sensitivity Ethernet settings information option FILE LIST DRAM FILE 0 FILE S FLASH FIL
12. Aztec Interleave 2 of 5 EAN 8 EAN 13 EAN 128 UPC A UPC E EAN and UPC 2 5 digits add on MSI PLESSEY POSTNET China POST RSS 14 Code 11 Industrial model TTP 2410M Pro TTP 346M Pro TTP 644M Pro Economic model TTP 246M Pro TTP 344M Pro 1 2 2 Printer optional features 1 2 2 1 Industrial model The printer offers the following optional features User Dealer Factory Product option feature options options options Applicator interface Peel off kit include liner rewind spindle and peel off sensor Internal rewind kit include label rewind spindle and label redirect kit Regular guillotine cutter Heavy duty cutter module Max paper width 178 mm Paper thickness Max 0 25 mm max paper weight 2509 m 1000000 cuts _ O KPaoPuskeyaddspayum KU 007 Plus programmable smart keyboard display unit 5 200 long rang scanner O 1 2 2 2 Economy model The printer offers the following optional features User Dealer Factory Product option feature USB Host USB Host ss Peel off kit include liner rewind spindle and peel off sensor Internal rewind kit include label rewind spindle and label redirect kit Applicator VO interface o hemaEmemepimsee PS 2keyooard ineas SD FLASH o
13. Subnet Mas Gateway 10 0 6 253 Printer Name TT03350 MAC ddress Set Printer Name Set IP The default IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and 76 gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 77 6 Troubleshooting 6 1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your p
14. burn line adjustment knobs 32 The print head burn line adjustment knobs are used to fine tune the print quality for different thickness of media Turning the knobs adjusts the print head s burn line forward or backward as it relates to the platen roller Caution Incorrectly adjusting these knobs can lead to poor print quality and may cause damage to the printer Proceed with caution The print head burn line default is set for general purpose printing media plain paper and paper thickness less than 0 20mm Poor print quality when using paper thicker than 0 20mm may be due to the print head burn line not being at the optimized position To improve the print quality increase the head pressure or adjust the knobs counter clockwise to move print head burn line toward the paper out direction then print again Continue to adjust the burn line position and test print as necessary until the printout image is clear 33 2 8 Using Keyboard with PS 2 Interface optional tor 246 Pro TTP 344M Pro models 1 Turn off the power of printer 2 Plug the keyboard with PS 2 interface cable into PS 2 connector on the rear of the printer 3 Turn on the printer 4 After pressing the F1 key of the keyboard the LCD of printer will display as following File List 2 4 DRAM gt Dm CARD 5 Use up or down key of the keyboard to move gt cursor and to select eithe
15. group media sensor field Setup the IP address subnet mask gateway for Ethernet Setup the on board Ethernet Please refer to next section RTC Time Synchronize printer Real Time Clock with PC Print Test Page Print a test page Reset Printer Reboot printer Factory Default Initialize the printer and restore the settings to factory default Dump Text To activate the printer dump mode Ignore AUTO BAS Ignore the downloaded AUTO BAS program Configuration Page Print printer configuration Note For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 73 5 Setting Ethernet by Diagnostic Utility Optional for TTP 246M Pro TTP 344M Pro models The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet by RS 232 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 5 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the amp Disgfoolex icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is co
16. the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer Bline Size 0024 dot Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the bline size into the printer 55 Bline Mode Scan Mark Intensity Ref Level XXX 3 Open the print head mechanism put the black mark under the media sensor Press the SELECT button to set the value into the printer Media sensor Black mark 4 Bline Mode Scan Paper Intensity Ref Level Then put the label without black mark under the media sensor Press the SELECT button to set the value into the printer Media sensor Label without black mark Note Normally the value of Ref Level above value for mark should be larger than paper for over 128 If the media sensor fails to do so you have to manually change the Intensity by pressing UP and DOWN reach the Bline Mode Complete Intensity x Ref Level 5 The bline sensor calibration is complete Press the SELECT button the LCD screen will return to the previous menu B 3 Pre Pr
17. 18 Exit Exit The MAC address information will be shown on the LCD display Please press SELECT or MENU button to return to the previous menu 3 1 4 2 Configure DHCP Static IP Use this menu to set the printer s DHCP and Static IP 3 1 4 2 1 DHCP Ethernet 2 4 Configure 1 3 Status gt Exit Press UP and DOWN buttons to select the DHCP function and press SELECT to enter Press E MENU key to cancel the setting and return to the previous menu DHCP SELECT YES Press SELECT button the printer will set DHCP and restart to reset the setting Press MENU button to return to the previous menu 63 3 1 4 2 2 Static IP Use this menu to set the printer s IP address subnet mask and gateway Ethernet 2 3 Status gt Exit Configure 2 3 DHCP Exit Press UP and DOWN buttons to select the different options and press SELECT button to enter the option Press MENU key to cancel the setting and return to the previous menu IP Address 000 000 000 000 Subnet Mask Gateway 000 000 000 000 000 000 000 000 Press DOWN button to move the cursor from left to right digits and press the UP button to scroll the value from 0 to 9 Press SELECT button to next setting Static IP SELECT YES MENU NO Press the SELECT button
18. 5 circles onto the ribbon rewind spindle until it is smooth and properly stretched Close the print head mechanism Make sure the latches are engaged securely Loading path for ribbon 2 5 2 Remove Used Ribbon 1 Break the ribbon between ribbon guide plate and the ribbon rewind spindle 2 Push the ribbon release button to release the ribbon on the ribbon rewind spindle 3 Then slide off the ribbon from ribbon rewind spindle 2 6 Loading Media 2 6 1 Loading the Media m 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard 20 4 Place the roll of media the label supply spindle Flip up the label guard Move the label roll guard horizontally to gently fit the width of label roll 3 Label spindle 1 Label spindle Note Replace 3 label supply spindle to fit the 1 core label by removing two screws 5 Pull label roll leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller Media sensor Label guide 21 6 Unlock the media sensor lock lever to adjust the media sensor ock Gap la
19. CT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel T bit 8 bit 2 International code page International Character Set number Character Set USA USA 437 United States BRI British 850 Multilingual GER German 852 Slavic FRE French 860 Portuguese DAN Danish 863 Canadian French 41 Italian 865 Nordic SPA Spanish SWE Swedish SWI Swiss Windows Code Page SBCS Windows Code Page DBCS code page International code page International number Character Set number Character Set 1252 Latin 1 950 Traditional Chinese Big5 1250 Central Europe 936 Simplified Chinese GBK 1253 Greek 932 Japanese Shift JIS 1254 Turkish 949 Korean 1251 Cyrillic 1255 Hebrew 1256 Arabic 1257 Baltic 1258 Vietnam ISO Code Page ISO Code Page code page meatal 8859 1 Latin 1 8859 7 Greek 8859 2 Latin 2 8859 9 Turkish 8859 3 Latin 3 8859 10 Latin 6 8859 4 Baltic 8859 15 Latin 9 8859 5 Cyrillic 3 1 1 1 9 Country Print Setup 11 12 Country 1 23 Reference Y gt Code Page 002 003 Use this option to set the country code for the LCD display Press the UP and DOWN to se
20. E 9 FILE S PHYSICAL DRAM xxxx KBYTES File management information AVAILABLE XXX KBYTES FREE PHYSICAL FLASH KBYTES AVAILABLE FLASH KBYTES FREE END OF FILE LIST see ehe hee e ee hee ee RARER RARE de ke ke de RRR RRR IR Print head test pattern 67 3 3 2 Dump Mode Captures the data from the communications port and prints out the data received by printer In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Diagnostics 2 4 Printing Dump Mode Pritn Config 1 1 gt uM Rotate cutter Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power to resume printer for normal printing 3 Press FEED button to back to the previous menu Co Hj Ed PS 0 uS Oy IND gt 4 dS O AY 1 Qo tj Bd P Co PO Hj AWD B 4 NO BBA aS 141 00 OW NOS G O Ww PN HH O ASC
21. IES ICES 003 CI Symptom upper right direction to upper left direction S MODEL NO TTP 24104 Pro MODEL NO 24104 Pro oM aun 11 1 11117 111179 INPUT 115 230V 5 34 INPUT 1 7 230 ciation Wrinkl This device complies with Part 1 Jf the FCC Rules This device complies wit art 15 of the FCC Rules rinkie Operation is subject to the fol ing two conditions Operation is subject to the wing two conditions 1 This device may not harmful interference and 1 This device may not cause 1 mful interference and 2 This device must ac any interference received 2 This device must accept any in erence received Example including interferenc may cause undesired operation including interference that may caus desired operation TSC TSC Auto ID Technology Co Ltd Ti A TEM FAT FR A MADE IN TAIWAN 5 O A THIS DEv COMPLIES WITH Feed direction Cc e TSC TSC Auto ID Technology Co Ltd He ARM TA PRS MADE IN TAIWAN 82 Adjust the print head pressure adjustment knob Left knob Right knob The print head pressure adjustment knob has 5 levels of settings Clockwise direction adjustment is to increase the print head pressure Counter Clockwise adjustment can decrease the print head pressure If the w
22. II Data Hexdecimal data related to left column of ASCII data 68 3 3 3 Rotate Cutter In case paper is jammed in the cutter this feature can rotate the cutter blade forward or reverse direction which is helpful to remove the jammed paper easily from the cutter Diagnostics 3 4 Fwd Print Config DOWN Rev Dump Mode gt Cutter Exit 3 4 Language Chinese TC Chinese SC This option is used to setup the language on LCD display Press UP and DOWN buttons to scroll the curser to desire language and press SELECT button to select this option Press MENU key to cancel the setting and return to the previous menu The default language setting is English 69 3 5 Service Initialization Mileage Info This feature is used to restore printer settings to defaults and display printer mileage information 3 5 1 Initialization Service 1 3 Initialization Initializing gt Mileage Info SELECT YES Exit MENU NO The printer settings are restored to defaults as below once printer is initialized Note When printer initialization is done please calibrate the gap or black mark sensor before printing Parameter Default setting Speed TTP 2410M Pro 6 IPS 152 mm sec TTP 346M Pro 246M Pro 344M Pro 4 IPS 101 6 mm sec TTP 644M Pro 3 IPS 76 2 mm sec Density 8 Label width 4 00
23. LEDs are dark and turn on the printer again Wrinkle Problem Printhead pressure is incorrect Ribbon installation is incorrect Media installation is incorrect Print density is incorrect Media feeding is incorrect Please refer to the next chapter Please set the suitable density to have good print quality Make sure the label guide touch the edge of the media guide Gray line on the blank label The printhaed is dirty The platen roller is dirty Clean the printhead Clean the platen roller Irregular printing The printer is in Hex Dump mode The RS 232 setting is incorrect Turn off and on the printer to skip the dump mode Re set the Rs 232 setting 81 6 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery There should be no ribbon wrinkle presented on the media for general purpose printing application Ribbon wrinkle is related to the media thickness print head pressure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the instructions below to adjust the printer parts Adjustable Printer Parts Print head pressure adjustment knob m Z axis mechanism i adjustment knob Ribbon guide plate 1 Wrinkle happens from label lower left to 2 Wrinkle happens from label lower right DEVICE COMPL
24. Printer is ready G ERROR on CARRIAGE or CUTTER ERROR Blinking NO PAPER PAPER JAM NO RIBBON or CLEAN DATA 2 3 3 Front Panel Keys Keys Function 1 Enter the menu 2 Exit from a menu or cancel a setting and return to the previous menu i m PAUS Pause Resume the printing process Advance one label gScroll up the menu list DOWN Scroll down the menu list SELECT Enter Select cursor located option 2 4 Setting Up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 15 2 5 Loading Ribbon 2 5 1 Loading Ribbon 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Install the ribbon onto the ribbon supply spindle 4 Thread the ribbon through the ribbon sensor slot and then through the open space in between print head and platen Ribbon Ribbon sensor 5 Wrap the ribbon onto the ribbon rewind spindle Wind the ribbon clockwise about 3
25. aa 70 3 5 2 Mileage InTO 2 dette Hte 71 A Diagnostic 1 72 4 1 Start the Diagnostic ToO eua enia naar doen a cud nro 72 4 2 Printer Function Calibrate sensor Ethernet setup RTC setup 73 5 Setting Ethernet by Diagnostic Utility Optional for 246 Pro TTP 344M Pro models riore unn 74 5 1 Using USB interface to setup Ethernet interface 74 5 2 Using RS 232 interface to setup Ethernet interface 75 5 3 Using Ethernet interface to setup Ethernet interface 76 6 Troubleshooling RR ENSE SE ET RA 78 6 1 COMMON 5o cocco noce 18 6 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles 82 T Maintenance 84 Revise History ovis eo eee es eek eee Bo eee wee Rees 86 1 Introduction 1 1 Product Introduction Thank you very much for purchasing TSC bar code printer This printer is designed with die casting aluminum chassis and print mechanism metal cover with large clear media view window which ensuring to work for the extreme and
26. bel Black mark label The sensor location is marked by a triangle mark V at the sensor housing The media sensor position is moveable please make sure the gap or black mark is at the location where media gap black mark will pass through for sensing 7 Adjust the label guide to fit the width of the label 22 8 Close the print head mechanism Make sure the latches are engaged securely 9 Using the front display panel set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please calibrate the gap black mark sensor when changing media Loading path for roll labels 7 sensor 23 2 6 2 Loading Fan fold Labels Fan fold media feeds through either the bottom or rear external label entrance chute 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Insert the fan fold media through the bottom or rear external label entrance chute 4 Pull fan fold label leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller 5 Adjust the label guide by sliding to fit the paper width 6 Close the print head mechanism Make sure the latches are engaged securely 7 Setthe media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please
27. calibrate the gap black mark sensor when changing media Loading path for fan fold labels Ef Rear media loading slot Media guide bar 24 Bottom media loading slot 25 2 6 3 Loading Media in Peel off Mode Option qur ct Open the printer right side cover Push the print head release lever to open the print head mechanism Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard Place the roll of media on the label supply spindle Flip up the label roll guard Move the label roll guard horizontally to fit the width of label roll Pull label roll leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller Adjust the label guide to fit the width of the label Using the front display panel set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Then pull approximately 650mm of label through the front of the printer Push down the peel off roller release lever M Peel off roller release lever 10 Feed the label between peel off roller and platen roller Peel off roller 26 11 Wrap the label onto the internal rewind spindle and wind the spindle counter clock
28. ccumulation on the print head Print density is not set properly Printhead element is damaged Ribbon and media are incompatible The printhead pressure is not set properly Reload the supply Clean the printhead Clean the platen roller Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the printhead pressure adjustment knob If the left side printout is too light please adjust the left side pressure adjustment knob to the higher index higher pressure If the pressure adjustment knob has been adjust to index 5 and the poor print quality is still at the left side of the printout please adjust the pressure adjustment knob to index 1 and use the Z axis adjustment knob to fine tune the pressure If the right side printout is too light please adjust the right side pressure adjustment knob to the higher index higher pressure to improve the print quality If the label thickness is more than 0 22 mm the print quality might be not good enough please adjust the heater line adjustment screw counter clockwise to get the best print quality The release lever does not latch the printhead properly LCD panel is dark but the LEDs are light The printer initialization is unsuccessful Turn OFF and ON the printer again Initialize th
29. d pressure adjustment knob has 5 levels of settings Clockwise direction adjustment is to increase the print head pressure Counter Clockwise adjustment can decrease the print head pressure If the wrinkle on the label starts from the lower right side to upper left side please do following adjustment 1 Decrease the left side print head pressure adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone 2 If the left side print head adjustment knob level has been set to index 1 the lowest index please increase the right side print head pressure 83 7 Maintenance This session presents clean tools and methods to maintain your printer oe Please use of following material to clean the printer Cotton swab Head cleaner pen Lint free cloth Vacuum Blower brush 100 ethanol The cleaning process is described as following Printer Part Method Interval Print Head 1 Always turn off the printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll Print Head Element Head Cleaner Pen Print Head Element Platen Roller Turn the power off 2 Rotate the platen roller and wipe it thoroughly with
30. e right connector Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line Memory full FLASH DRAM The space of FLASH DRAM is full Delete unused files in the FLASH DRAM The max numbers of file of DRAM is 256 files The max user addressable memory space of DRAM is 256 KB for TTP 246M Pro TTP 344M Pro and 2048KB for TTP 2410M Pro TTP 346M Pro The max numbers of file of FLASH is 256 files The max user addressable memory space of FLASH is 2560 KB for TTP 246M Pro TTP 344M Pro and 6656 KB for TTP 2410M Pro TTP 346M Pro SD card is unable to use SD card is damaged SD card doesn t insert correctly Use the non approved SD card manufacturer Use the supported capacity SD card Insert the SD card again The supported SD card spec and the approved SD card manufacturers please refer to section 2 23 PS 2 port does not work Did not turn off power prior to plug in the PS 2 keyboard PS 2 keyboard is damaged PS 2 keyboard doesn t plug in correctly There is no BAS file in the printer Turn off printer power prior to plug in the PS 2 keyboard Plug the PS 2 keyboard again Make sure the keyboard is fine Make sure if there is any BAS file downloaded into printer 79 Poor Print Quality Ribbon and media is loaded incorrectly Dust or adhesive a
31. e knife back to the right position There is no cutter installed on the Remove the label printer Make sure the thickness of label is less than 200 MENU Exit Cutter PCB is damaged g m2 for regular cutter or 300 g m2 for heavy duty cutter Replace a cutter PCB 78 Not Printing Cable is not well connected to serial or USB interface or parallel port The serial port cable pin configuration is not pin to pin connected Re connect cable to interface If using serial cable Please replace the cable with pin to pin connected Check the baud rate setting The default baud rate setting of printer is 9600 n 8 1 If using the Ethernet cable Check if the Ethernet RJ 45 connector green LED is lit on Check if the Ethernet RJ 45 connector amber LED is blinking Check if the printer gets the IP address when using DHCP mode Check if the IP address is correct when using the static IP address Wait a few seconds let the printer get the communication with the server then check the IP address setting again Chang a new cable Ribbon and media are not compatible Verify the ribbon inked side Reload the ribbon again Clean the printhead The print density setting is incorrect Printhead s harness connector is not well connected with printheat Turn off the printer and plug the connector again Check if the stepping motor is plugging in th
32. e label redirect front panel 5 Wrap the label onto the internal rewind spindle and stick the label onto the paper core Paper core 29 6 Insert another supply holder guide into the internal rewind for 1 core label roll Supply holder guide 7 Using the LCD panel to set the media sensor type and calibrate the selected sensor Please refer to section 3 1 2 Note Please calibrate the gap black mark sensor when changing media 30 2 6 6 Remove Labels from Internal Rewind Option 1 Slide off the labels with supply holder guides from internal rewind spindle Supply holder guides 31 2 7 Adjustment Knob 2 7 1 Print head Pressure Adjustment Knob Print head pressure adjustment knobs The print head pressure adjustment knob has 5 levels of adjustment Because the printer s paper alignment is to the left side of mechanism different media widths require different pressure to print correctly Therefore it may require to adjust the pressure knob to get your best print quality For example if the label width is 4 adjust both print head pressure adjustment knobs to the same level If the label is less than 2 wide increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counter clockwise to level 1 2 7 2 Print Head Burn Line Adjustment Knob Print head
33. e printer LCD panel is dark and LEDs are lit on but the label is feeding forward The LCD panel harness connector is loose The LCD panel harness connector is plugged upside down Ribbon end sensor doesn t work The ribbon sensor hole is covered with dust Clear the dust in the sensor hole by the blower Peel sensor is not working Peel sensor is not located on the correct position The connector is loose Make sure that the media goes through the Peel sensor Plug the connect cable correctly Cutter is not working The connector is loose Plug in the connect cable correctly Label feeding is not stable skew when printing The media guide does not touch the edge of the media f the label is moving to the right side please move the label guide to left If the label is moving to the left side please move the label guide to right Skip labels when printing Label size is not specified properly Sensor sensitivity is not set properly The media sensor is covered with dust Check if label size is setup correctly Calibrate the sensor by Auto Gap or Manual Gap options Clear the GAP Black mark sensor by blower 80 The printing position of small label is incorrect Media sensor sensitivity is not set properly Label size is incorrect The parameter Shift Y in the LCD menu is incorrect The vert
34. git Gap Size and press the UP button to set the value from 0 to 9 and the dot 0020 det mm inch Press the SELECT button to set the gap size into the printer 3 Open the print head mechanism put Gap Mode the label backing liner under the Scan Backing media sensor Press the SELECT button to set the value into the printer Intensity x Ref Level EF Media sensor Label backing liner z Then Put the label with liner under the media sensor Press the SELECT Scan Paper button to set the value into the printer Intensity x Ref Level XXX Media sensor Label with liner 5 The gap sensor calibration is complete Press the SELECT Complete button the LCD screen will return to the previous menu Gap Mode Intensity x Ref Level XXX A 3 Pre Printed This function can set the paper length and gap size before auto calibrate the sensor sensitivity It can to get the sensor sensitivity accurately Gap Mode 3 4 Manual Berrin Exit When enter Pre Printed option you will see following message Please 53 complete there steps Paper Len 00812 dot 1 Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the pape
35. he right side of gt icon is the printer current setting Press UP and DOWN to select the different print mode and press SELECT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Printer Mode Description Next label top of form is aligned to the print head burn line location Tear Off Peel Off Enable the label peel off mode Cutter Enable the label cutter mode Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 5 Print Width Print Setup 5 17 Tear Off Print Width Print Mode 812 dot This option is used to set print width Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 46 9 or dot to Press the SELECT button to the value into printer Press MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 6 List Fonts Print Setup 6 17 Self Test Printing gt MEIN 1 1 List Images List Formats This feature is used to print current printer available fonts list to the label The fonts stored in the p
36. heavy duty industrial environment and applications With back lit graphic LCD display printer status can be managed easier and operated more user friendly The moveable sensor design can accept wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions This printer is built in the high quality high performance MONOTYPE IMAGING True Type font engine and one CG Triumvirate Bold Condensed smooth font With flexible firmware design user can also download the True Type Font from PC into printer memory for printing labels Besides the scalable font it also provides a choice of five different sizes of alohanumeric bitmap font OCR A and OCR B fonts By integrating rich features it is the most cost effective and high performance printer in its class e Applications o Industrial duty printing o Healthcare patient safety o Compliance labeling o Work in process o Order fulfillment o Distribution o Shipping receiving o Ticketing o Electronics amp jewelry labeling 1 2 Product Features 1 2 1 Printer standard features The printer offers the following standard features 203 dpi 300 dpi 600 dpi Product standard feature models models models Thermal transfer printing UOS ale x 4 Direct thermal printing EE NAE EE High quality die cast aluminum design BECA M Metal cover with large clear media view window Ls X 7 Moveable gap sensor po
37. ical offset setting in the driver is incorrect The left side printout position is incorrect Wrong label size setup The parameter Shift X in LCD menu is incorrect Calibrate the sensor sensitivity again Set the correct label size and gap size Press MENU gt SELECT x32 DOWN x6 gt SELECT to fine tune the parameter of Shift Y If using the software BarTender please set the vertical offset in the driver Page Setup Graphics Stock Options About 2x Media Settings Method Use Current Printer Setting Labels WithGaps Gap Height 3 00 mm Gap Offset 0 00 mm Media Handling Post Print Action emot v Feed Dffset 0 00 mm Position Adjustments Vertical Offset 0 00 mm Set the correct label size Press MENU gt SELECT x 3 gt DOWN x 5 gt SELECT to fine tune the parameter of Shift Missing printing the left or right side of label Wrong label size setup Set the correct label size RTC time is incorrect when reboot the printer The battery has run down Check if there is a battery on the main board Multi interface board doesn t work The installation is incorrect Check if the board is plugged in the right connector Power and Error LEDs are blinking fast Power switch OFF and ON too fast Turn off the printer and wait all
38. il Media width label liner Max 76 2 mm 37 Min 25 4 mm 17 2 286 mm 90 1 016 mm 40 Label length 5 Min 5 mm 0 20 Min 5 mm 0 20 Max 152 4 mm 6 Min 25 4 mm 1 Max 2 286 mm 90 Max 1 016 mm 40 Min 5 mm 0 20 Min 5 mm 0 20 CUTE Black mark width Min 8 mm 0 31 Media core diameter Label length peeler mode Label length cutter mode 2 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking the printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One USB interface cable If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View LED indicators LCD display Front panel buttons Paper exit chute Lower front cover Printer right side cover 2 2 2 Interior view Ci WD 2a 2a 2a ON Ribbon rewind spindle Ribbon release button Ribbon guide plate Print head P
39. inted This function can set the paper length and gap size before auto calibrate the sensor sensitivity It can to get Bline Mode 3 4 Manual Exit When enter Pre Printed option you will see following message Please 56 the sensor sensitivity accurately complete there steps Paper Len 00812 dot 1 Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer Bline Size Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 and the dot Pre Printed mm inch Press the SELECT button to set the bline size into the printer 3 Then printer will feed labels to Bline Mode calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu 57 C Cont Mode Calibration 3 4 Bline Mode gt Exit Cont Mode 1 3 Manual Exit Press the UP and DOWN buttons to scroll the cursor to the sensor type Press the SELECT button to enter the black mark sensor calibration mode C 1 Automatic When enter the Automatic option you will see following message a
40. ion Tear Off Mode Once image is printed completely label gap black mark will be fed to the tear plate location for tear away None Batch Mode Peeler Mode Enable the label peel off mode Cutter Mode Enable the label cutter mode 39 Cutter Batch the label once the end of the printing job Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 1 5 Offset Print Setup 5 12 Direction Offset Print Mode 000 This option is used to fine tune media stop location Press the DOWN 9 button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the OFFSET command which will overwrite the setting set from the front panel 3 1 1 1 6 Shift X amp Shift Y Print Setup 7 12 Offset Shift Y Shift X 000 This option is used to fine tune print position Press the DOWN putton to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT b
41. laten roller Print head release lever Media guide bar Label roll guard Label supply spindle Damper 10 11 14 15 Ribbon supply spindle 16 Media sensor lock lever Z axis mechanism adjustment knob Print head pressure adjustment knob Anti static brush Ribbon sensor 17 Media sensor Label guide 18 2 2 3 Rear View 1 Fan fold paper entrance chute 2 Centronics interface 3 USB interface 4 RS 232C interface 5 Power jack socket 6 GPIO interface Option 7 SD card slot 8 Ethernet interface 9 USB host Option 10 PS 2 interface 11 Power switch Note Note 1 SD card slot Ethernet interface and PS 2 interface are standard interfaces for TTP 2410M Pro TTP 346M Pro TTP 644M Pro models Industrial model but optional for TTP 246M Pro TTP 344M Pro models Economy model 2 GPIO interface card includes SD card slot Ethernet and PS 2 interfaces So GPIO interface is an factory option for TTP 2410M Pro TTP 346M Pro TTP 644M Pro but a dealer option for TTP 246M Pro TTP 344M Pro models Industrial model TTP 2410M Pro TTP 346M Pro TTP 644M Pro Economic model TTP 246M Pro TTP 344M Pro The interface picture here is for reference only Please refer to the product specification for the interfaces availability 12 Recommended SD card specification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1
42. lect the country code and press the SELECT button to set the 42 value into printer When enter this list the country code in the right side of gt icon is the printer current setting Press MENU key to cancel the setting and return to the previous menu Code Country Code Country Code Country Code Country 001 USA 034 Spanish 044 United Brazil Spain Kingdom 002 Canadian French 036 Hungarian 045 Danish 061 English International Spanish 003 Latin America 038 Yugoslavian 046 Swedish 351 Portuguese 031 Dutch 039 Italian 047 Norwegian 358 Finnish 032 Belgian 041 Switzerland 048 Polish 033 French France 042 Slovak 049 German 43 3 1 1 2 Printer Setup ZPL2 Calibratio n Motion Motion 44 3 1 1 2 1 Darkness Print Setup 1 17 Print Speed 16 Tear off Use this option to setup printing darkness The available setting is from 0 to 30 and the step is 1 Printer default density is 16 You may need to adjust your density based on selected media Press UP and DOWN 9 to increase decrease the printing darkness Press SELECT key to enable the setting Press MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 2 P
43. lity S Dizini 711111 About Language nterface Featurestab ugs 2 Printer Configuration File Manager Bitmap Font Manager Command Tool Interface Printer Configuration Calibrate Sensor Printer Infomation Unit Version Ethernet Setup inch Check Sum Printer functions RTC Setup Print Test Page Ribbon Reset Printer Density Code Page Factory Default Paper Width unit Country Code Dump Text Paper Height unit Head up Sensor Ignore AUTO BAS Media Sensor z Reprint After Ene z Printer Configuration Page Gap unit Gap Inten ter setup Printer Status Gap Offset unit Bline Inten cady Post Print Action Continuous Inten 1 3 Cut Piece Baud Rate BUE Reference Data Bits Printer Status Hibbor Direction zl Parity Offset Stop Shift x Shift Y Clear Load Save 2009 8 20 FF 03 31 40 72 4 2 Printer Function Calibrate sensor Ethernet setup RTC setup 1 Select the PC interface connected with bar code printer 2 Click the Function button to setting 3 The detail functions in the Printer Function Group are listed as below Printer Function Calibrate Sensor Ethernet Setup RTC Setup Print Test Page Reset Printer Factory Default Dump Text Ignore AUTO BAS Configuration Page Function Description Calibrate Sensor Calibrate the sensor specified in the Printer Setup
44. nd printer will calibrate the sensor sensitivity automatically When calibration process is completed the LCD screen will return to the previous menu Cont Mode Automatic C 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the sensor manually Cont Mode Automatic Exit gt 2 3 When enter Manual option you will see following message Please complete there steps Cont Mode Intensity Ref Level Remove Label 2 Remove the continuous label Press the SELECT button to set the value into the printer XXX Cont Mode Scan Paper Intensity Ref Level 2 Then put the continuous label under the media sensor Press the SELECT button to set the value into the printer XXX 58 3 The sensor calibration is complete Press the SELECT button the LCD Complete screen will return to the previous menu Cont Mode Intensity x Ref Level 3 1 3 Serial Comm Serial Comm Baud Rate 1200 bps 2 5 2400 bps 4800 bps lt 2 x lt m gt lt 9600 bps ITI x lt 2 19200 bps v 38400 bps v 57600 bps 115200 bps a Exit 3 1 3 1 Baud Rate Serial Comm 1 5 Baud Rate 4 9 gt Parity 19200 bps Data Bits 38400 bp
45. nnected with printer no other settings need to be changed in the interface field Interface cess COM LPT ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet RTC Setup Print Test Page 2 Reset Printer PSFFME2 0 Printer Name PS TEE Factory Default MAC Address Dump Ignore AUTO BAS Configuration Page Set Printer Name Set IP Cancel 74 5 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the amp Disgfoolex icon Note This utility works with printer firmware V6 00 and later versions 4 Select as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters Port Baud Rate Data Bits Parity Check Stop Hardware Handshaking Software Handshaking None z Set Cancel 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Printer Function Calibrate Sensor Ethernet Setup Ej Uipnzruat 141111
46. nter Setup TSPL2 Status i ZPL2 Calibration i I Exit lt lt Notice The Ethernet function is available for TTP 2410M Pro series only and option for TTP 246M Pro series Ethernet function is available on the LCD display when Ethernet card is installed 36 3 1 1 1 Printer Setup TSPL2 Printer Setup GER Cutter Mode FRE 2 936 932 949 37 3 1 1 1 1 Speed Print Setup 1 12 Density 6 Direction Use this option to setup print speed The each increament decreament is 1 ips Press UP key to raise the print speed and press DOWN key to decrease print speed Press SELECT key to set it into printer Press E MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the SPEED command which will overwrite the setting set from the front panel 3 1 1 1 2 Density Print Setup 2 12 Speed Density gt Direction Use this option to setup printing darkness The available setting is from 0 to 15 and the step is 1 Printer default density is 8 You may need to adjust your density based on selected media Press UP and DOWN to increase decrease the printing darkness Press SELECT key to enable the setting Press MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software d
47. o 12 ips Up to 8 ips Max print width 104 mm 4 097 Max print length 4064 mm 1607 1854 2 mm 73 1016 mm 407 Vertical 1 mm Printout bias Horizontal 1 mm max 1 4 2 Specifications Print head resolution A 8 dots mm 12 dots mm Printing method Thermal transfer and direct thermal Dot size 0 125 x 0 125 mm 0 084 x 0 084 mm width x length 1 mm 8 dots 1 mm 12 dots Print speed 2 3 4 5 6 7 8 ips selectable 2 3 4 5 6 ips selectable inches per second Up to 8 ips Up to 6 ips Max print width 108 mm 4 25 104 mm 4 09 2286 mm 90 1016 mm 40 Vertical 1 mm max Horizontal 1 mm max 1 5 Ribbon Specifications Max 114 3 mm 4 5 Ribbon width Min 25 4 mm 1 07 Ribbon wound type Ink coated outside wound ink coated inside wound 1 6 Media Specifications 1 6 1 Industrial model Media width Max 118 mm 4 6 label liner Min 25 4 mm 1 0 Media thickness Max 0 30 mm 11 8 mil label liner Min 0 06 mm 2 36 mil Max 76 2 mm 3 Media core diameter 25 4 1 Max 4 064 mm 160 1 854 mm 73 1016 mm 40 Min 5 mm 0 20 5 mm 0 20 Min 5 mm 0 20 peeler mode Min 25 4 mm 1 utter mode Label length 1 6 2 Economy model Max 118 mm 4 6 Min 25 4 mm 1 0 Um Max 0 30 mm 11 8 mil Media thickness label liner Min 0 06 mm 2 36 m
48. o select the different print mode and press SELECT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Selections Description Feed Printer will advance one label Printer will calibration the sensor levels determine length li and feed label Length Printer determine length and feed label No Motion Printer will not move media 3 1 1 2 14 Head Close Print Setup 14 17 Head Close 4 5 Delimiter Char Length gt 1 49 This option is used to the action of the media when you close the printhead Printer default setting is No Motion When enter this list the print mode in the right side gt icon is the printer current setting Press UP and DOWN to select the different print mode and press SELECT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Selections Description Feed Printer will advance one label Printer will calibration the sensor levels determine length li and feed label Length Printer determine length and feed label No Motion Printer will not move media 3 1 1 2 15 Label Top Print Setup 15 17 Media Power Up Label Top Head Close 000 gt INE Koe 5 This option is used to adjust print position vertically on the label Press
49. op Bit s Stop Bit s 1 3 NEN 2 Exit This option is used to set the RS 232 Stop Bits The default setting is 1 stop bit Press UP and DOWN buttons to select the different Stop Bits and press SELECT to set the value into printer When you enter this list the option in the right side of gt icon is the printer current setting Press E MENU key to cancel the setting and return to the previous menu 61 3 1 4 Ethernet Use this menu to configure internal Ethernet configuration check the printer s Ethernet module status and reset the Ethernet module This function is available on the LCD display when Ethernet card is installed Press UP and DOWN buttons to select the different options and press SELECT button to enter the option Press MENU key to cancel the setting and return to the previous menu Ethernet i i Note This function is available for TTP 2410M Pro series only and option for TTP 246M Pro series 3 1 4 1 Status IP Address MAC Use this menu to check the Ethernet setting status 3 1 4 1 1 IP Address IP Address Ethernet 1 3 Status 1 3 0 0 0 0 Configure MAC 0 0 0 0 Exit Exit Gateway 0 0 0 0 The IP address information will be shown on the LCD display Please press SELECT or MENU button to return to the previous menu 62 3 1 4 1 2 Ethernet 1 3 Status 2 3 MAC Address gt IP Address 001B82 FF09
50. printer will restart to reset the Ethernet module setting Press MENU key to cancel the setting 64 3 2 File Manager This feature is used to check the printer available memory and file list File Manager File List Avail Memory Del All Files FLASH FLASH CARD CARD 3 2 1 File List Use this menu to show delete and run BAS the files saved in the printer DRAM Flash Card memory To show the files File Manager 1 4 File List 2 4 FLASH File List gt 1 gt 1 gt DEMO TTF 11 DEMO BAS Del All Files Exit To delete the file Please follow the order to press the DOWN button FLASH File List DEMO TTF LI DEMO BAS DOWN Delete To run the file BAS Please follow the order to press the SELECT button FLASH File List DEMO BAS DEMO TTF 406 Byte S oo Delete SELECT Run 3 2 2 Avail Memory Use this menu to show available memory space 65 File Manager 2 4 Avail Memory File List DRAM 256 KB gt C A FALSH 6656 KB Del All Files CARD 0 KB 3 2 3 Del All Files Use this menu to delete all files Press SELECT button to delete all files in the device Press E MENU to cancel deleting files and go back to previous menu File Manager 3 4 File List 1 4 Del All Files Avail Memory FALSH SELECT YES m so 66
51. r DRAM FLASH or CARD that you previously saved file in and press Enter key of the keyboard to list files 6 Select the file and press Enter key to execute the BAS file FLASH File List TEST1 BAS gt TEST3 BAS 7 Then you can type the words or the number of the copy from keyboard by your BAS file program Press F1 key of the keyboard to start this function Press up or down key of the keyboard to move cursor of printer LCD display to select the option Press Esc key of the keyboard to return the previous menu Press Enter key of the keyboard to enter execute cursor located option Press Ctrl keys of the keyboard to restart the printer and back to Ready state Note PS 2 interface is a standard interface for TTP 2410M Pro TTP 346M Pro models but optional for TTP 246M Pro TTP 344M Pro models 34 3 Menu Function Main Menu Overview i Italian French Russian Polish Spanish Exit Notice The Ethernet function is available for TTP 2410M Pro series only and option for TTP 246M Pro series Ethernet function is available on the LCD display when Ethernet card is installed 95 3 1 Setup Menu Overview Ethernet Baud Fate 4 Parity Stop Bit s Serial Comm Sensor Pri
52. r length into the printer Gap Size 0024 dot Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the gap size into the printer Gap Mode Pre Printed 3 Then printer will feed labels to calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu 54 Bline Mode Calibration 2 4 Bline Mode 1 4 Cont Mode Pre Printed Press the UP and DOWN 9 buttons to scroll the cursor to the sensor type Press the SELECT button to enter the black mark sensor calibration mode B 1 Automatic When enter the Automatic option you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically When calibration process is completed the LCD screen will return to the previous menu Bline Mode Automatic B 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the bline sensor manually Bline Mode Automatic Pre Printed 2 4 gt When enter Manual option you will see following message complete there steps Please Paper Len 00151 dot 1 Press the DOWN button to move
53. rinkle on the label starts from the lower left side to upper right side please do following adjustment 1 Decrease the right side print head pressure adjustment knob setting 1 level per each adjustment then print the label again to check if wrinkle is gone 2 f the right side print head adjustment knob setting has been set to index 1 the lowest pressure index please increase the left side print head pressure 3 If the left side print head adjustment knob setting has been set to 5 the highest pressure index the wrinkle can t be avoid please rotate the both knobs back to setting 1 then rotate the Z axis mechanism adjustment knob clockwise for a few degrees and print again for fine tune the print head pressure distribution Z axis mechanism adjustment knob Note for step 3 Factory default setting the Z axis knob is rotated counter clockwise to the end of thread Turn the Z axis mechanism adjustment knob clockwise until you feel the knob touch the mechanism for the first adjustment If the wrinkle is still there please turn the Z axis mechanism adjustment knob clockwise about 1 4 circle each time for adjustment the winkled direction is change from 7 by adjusting the Z axis mechanism adjustment knob please turn the Z axis mechanism adjustment knob counter clockwise to avoid the wrinkle Pay to Adjust the print head pressure adjustment knob Right knob Left knob The print hea
54. rint Speed Print Setup 2 17 Darkness Print Speed gt Tear Off Use this option to setup print speed The each increament decreament is 1 ips Press UP key to raise the print speed and press DOWN key to decrease print speed Press SELECT key to set it into printer Press E MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 3 Tear Off Print Setup 3 17 Darkness Tear Off Print Speed 000 This option is used to fine tune media stop location Press the DOWN putton to 45 move cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 4 Print Mode Tear Off Peel Off Cutter Print Setup 4 17 Print Mode 1 4 Print Speed gt Tear Off Peel Off gt Cutter This option is used to set the print mode Printer default setting is Tear Off When enter this list the print mode in t
55. rinter s DRAM Flash or optional memory card Press SELECT button to print the list 3 1 1 2 7 List Images Print Setup 7 17 Self Test Printing List Formats List Setup This feature is used to print current printer available images list to the label The images stored in the printer s DRAM Flash or optional memory card Press SELECT button to print the list 3 1 1 2 8 List Formats Print Setup 8 17 Self Test Printing gt IRESE Formats 1 1 List Setup Control Prefix This feature is used to print current printer available formats list to the label The formats stored in the printer s DRAM Flash or optional memory card Press SELECT button to print the list 47 3 1 1 2 9 List Setup Print Setup 9 17 gt Control Prefix Format Prefix Self Test Printing 1 1 This feature is used to print current printer configuration to the label Press SELECT button to print the list 3 1 1 2 10 Control Prefix Print Setup 10 17 List Formats List Setup pecontrol Prefix This option is used to set control prefix character Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 or A to Press the SELECT button to set the value into printer Press MENU key to cancel the setting and return to the pre
56. river will send out the DENSITY command which will overwrite the setting set from the front panel 3 1 1 1 3 Direction Print Setup 3 12 Speed Direction Density 0 The direction setting value is either 1 or 0 Use this option to setup the printout direction Printer default printout direction is DIRECTION 0 Press UP key to set the direction as 1 and DOWN to set it as 0 and SELECT key to enable the setting Press MENU key to cancel the setting and 38 return to previous menu The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference DIRECTION 0 DIRECTION 1 Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 1 4 Print Mode None Batch Mode Peeler Mode Cutter Mode Cutter Batch Print Setup 4 12 Print Mode 2 6 Direction Peeler Mode paPrint Mode Cutter Mode This option is used to set the print mode Printer default setting is Batch Mode When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN to select the different print mode and press SELECT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Printer Mode Description Next label top of form is aligned to the print head burn line locat
57. s This option is used to set the RS 232 baud rate The default setting is 9600 bps Press UP and DOWN buttons to select the different baud rate and press SELECT button to set the value into printer When you enter this list the baud rate value in the right side of gt icon is the current setting in the printer Press MENU key to cancel the setting and return to the previous menu 3 1 3 2 Parity Serial Comm 2 5 Parity 1 4 Data Bits Even This option is used to set the RS 232 parity The default setting is None Press UP and DOWN buttons to select the different parity and press SELECT button to set the value into printer When you enter this list the parity in the right side of gt is the printer current setting Press MENU key to cancel the setting and return to the previous menu 3 1 3 3 Data Bits Serial Comm 3 5 Data Bits 2 3 Baud Rate 7 PaData Bits This option is used to set the RS 232 Data Bits The default setting is 8 data bits Press UP and DOWN buttons to select the different Data Bits and press SELECT button to set the value into printer When you enter this list the Data Bits in the right side of gt icon is the printer current setting Press MENU key to cancel the setting and return to the previous menu 60 3 1 3 4 Stop Bit s Serial Comm 4 5 Parity Data Bits paSt
58. sition full web adjustable HE 11 525 1 Moveable black mark sensor position full web adjustable LCD display graphic type 128x64 pixel with back light Control panel with 6 operation buttons Control panel security LED indicators Real time clock Internal Ethernet print server 10 100 Mbps interface USB 2 0 full speed interface Serial RS 232C 2400 115200 bps interface Centronics SPP mode interface PS 2 keyboard interface for stand alone or data entry at print site 32 MB SDRAM memory for industrial model 8 MB SDRAM memory for economic model 8 MB FLASH memory for industrial model 4 MB FLASH memory for economic model SD FLASH card memory expands storage to 4 GB for industrial model Powerful 32 bit 200 MHz RISC processor Standard industry emulations right out of the box including Eltron and Zebra language support Internal 8 alpha numeric bitmap fonts ERRE E Fonts and bar codes can be printed in any one of the four directions 0 90 180 270 degree Internal Monotype Imaging true type font engine with one CG Triumvirate Bold Condensed scalable font Text bar code graphics image printing Please refer to the TSPL TSPL2 programming manual for supporting code page Support Bar Code Support image 1D bar code 2D bar code Code 39 PDF 417 BITMAP Code 93 Maxicode BMP Code128UCC DataMatrix PCX Code128 subsets A B C QR code Codabar
59. t accept any interference received including interference that may cause undesired operation AS NZS CISPR 22 2009 CLASS A GB 4953 2001 GB9254 2008 CLASS A GB17625 1 2003 LEA A Zr dh TEESE 221 226 HA fri PO Scu 47 UL 60950 1 2nd Edition CSA C22 2 No 60950 1 07 2nd Edition EN 60950 1 A1 2010 IEC 60950 1 A1 2009 IEC 60950 1 2005 2nd Edition Contents T IBIFOQU CHOR ee a erac ete ea x OR ERE 1 1 1 Product Introduction ccce cec eee ree oce eee eie ee etece eee ecce 1 1 2 Product anaana aaia 2 1 2 1 Printer standard features 2 1 2 2 Printer optional features 3 1 3 General 5 5 1 4 Print Specifications oco eiii since rine 5 1 5 Ribbon Specifications rrr enn rei ee nir re aue canis 6 1 6 Media 5 bre aa Ec opi DOE e ort Der adds 7 2 Operations Overview 9 2 1 Unpacking and Inspection 9 2 2 Printer Overview ceoccec ccce cec rcr uc ce
60. urchased reseller or distributor for assistance Problem Possible Cause Recovery Procedure Power indicator does not illuminate The power cord is not properl connected y Plug the power cord in printer and outlet Switch the printer on Carriage Open The printer carriage is open Please close the print carriage No Ribbon g ibb Running out of ribbon r The ribbon is installed incorrectly Please refer to the steps in user s manual to reinstall the ribbon No Paper Running out of label Supply a new label roll The label is installed incorrectly Gap black mark sensor is not calibrated Please refer to the steps in user s manual to reinstall the label roll Calibrate the gap black mark sensor Paper Jam Gap black mark sensor is not set properly Make sure label size is set properly Labels may be stuck inside the printer mechanism Calibrate the gap black mark sensor Set label size correctly If the peeler module is installed please remove Take Label the label Peel function is enabled If there is no peeler module in front of the printer please switch off the printer and install it Check if the connector is plugging correctly If the cutter module is installed please press UP or DOWN key to rotate the cutter up or down to UP Fwd Cutter jam make th
61. utton to set the value into printer Press MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the SHIFT command which will overwrite the setting set from the front panel 40 3 1 1 1 7 Reference X amp Reference Y Print Setup 9 12 Shift Y Reference Y Reference X 000 paReference Y This option is used to set the origin of printer coordinate system horizontally and vertically Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the REFERENCE command which will overwrite the setting set from the front panel 3 1 1 1 8 Code Page Print Setup 10 12 Code Page 11 41 Reference X gt Reference Y 852 gt 860 Use this option to the code page of international character set For more information about code page please to refer the programming manual When enter the code page list the code page in the right side of gt icon is the printer current setting Press the UP and DOWN to select the code page and press the SELE
62. vious menu 3 1 1 2 11 Format Prefix Control Prefix Print Setup 11 17 List Setup Control Prefix PaFrFormat Prefix This option is used to set format prefix character Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 or to Press the SELECT button to set the value into printer Press MENU key to cancel the setting and return to the previous menu Format Prefix lt A gt 48 3 1 1 2 12 Delimiter Char Print Setup 12 17 Control Prefix Delimiter Char Format Prefix lt gt 2CH gt This option is used to set delimiter character Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 or A 10 Press the SELECT button to set the value into printer Press MENU key to cancel the setting and return to the previous menu 3 1 1 2 13 Media Power Up Print Setup 13 17 Media Power U 4 5 Format Prefix Length gt 5 Exit This option is used to set the action of the media when you turn on the printer Printer default setting is No Motion When enter this list the print mode in the right side gt icon is the printer current setting Press UP and DOWN t
63. wise about 3 5 circles until the label is properly stretched 12 Lift up the peel off roller release lever and close the print head mechanism 13 Move the peel off sensor toward the paper exit chute Peel off sensor abai Liner Note Please calibrate the gap black mark sensor when changing media 27 2 6 4 Remove Liner from Internal Rewind Option 1 Break the liner between peel off roller and the internal rewind spindle 2 Push the liner release button to release the liner on the internal rewind spindle 3 Then slide off the liner from internal rewind spindle 28 2 6 5 Loading Media in Rewind Liner with Label Mode Option This mode can rewind the media including liner and label on the rewind spindle 1 Open the printer right side cover 2 Insert the supply holder guide and paper core into the internal rewind for 1 core label roll Insert the supply holder guide 3 label core adapter and paper core into the internal rewind for 3 core label roll 1 core label roll 3 core label roll Paper core Supply holder guide 3 label core adapter Supply holder guide 3 Insert media into the printer label spindle Pull label roll leading edge forward through the media guide bar damper media sensor and place the label leading edge onto the platen roller Please refer to section 2 6 1 4 Then pull approximately 650mm of label through th

USER`S MANUAL TTP-2410M Pro/346M Pro/644M

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