USER MANUAL Reply Mini+
Contents
1. Figure 2 Typical Room Layout 3 2 Placement of the Reply System The Base Station can be located anywhere in the area where the keypads are to be used WRS7000 keypads can operate in a room up to 300 x 300 100m x 100m in size The total range of the system is determined by the base and keypad whichever is shorter Despite a robust communication system walls and some other 2 4 GHz devices can moderately to severely limit the system s performance If coverage of a larger area is necessary elevation of the Base Station or centering in room can usually improve the reception of the keypad signals NOTE Due to the properties of signals operating at 2 4 GHz Fleetwood does not recommend placing any walls between the base station and the keypads The material in a wall tends to absorb the RF signal and some reduced performance might be observed 4 0 Button Descriptions Figure 3 WRS7000 Keypad 4 1 Link Key The Link key is used when connecting to a system while the keypad in configured for operation in Dynamic mode See Section 7 1 for the procedure The Link key can also be used to cancel actions In Static or Dynamic mode operation the Link key can cancel a vote rather than wait for the timeout period In Dynamic mode it can cancel the connect process at any time 4 2 Send Key The Send key2. 000 keypads are currently used worldwide Reply is a wireless handheld response system that provides numeric data interaction for meeting or learning environments Keypad responses are transmitted to the Base Station which processes and delivers the information to the attached computer Application software operates the Base Station and controls its associated Keypads While the system s hardware may offer powerful features application software is the essential ingredient in applying the technology to generate useful results 1 2 Applications Advantages Many meeting and learning venues require a mechanism for audience interaction Moreover many seek a method of automating surveys and grading activities Reply meets the need for such an interactive tool bringing everyone together and instantly allowing measurement of interest understanding and involvement gt Audience members can participate from their seat and personally indicate their opinions ideas and knowledge gt Results of the interaction are immediately available and their display offers presenters a valuable insight into the opinion and comprehension level of audience members gt System setup typically involves handing a Keypad to every participant and connecting the Base Station to a computer No Keypad wires or cabling need be installed prior to use This allows fast reliable safe and attractive installation 1 3 RF Communication The
3. EMC standard for radio equipment and services Part 17 Specific conditions for 2 4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment EN 300 328 V1 7 1 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband transmission systems Data transmission equipment operating in the 2 4 GHz ISM band and using wide band modulation techniques EN 60950 1 2001 All 2004 Information technology equipment Safety Part 1 General requirements FCC Part 15B 15 247 10 01 2006 Radio Frequency devices Operation within the bands 902 928 MHz 2400 2483 5 MHz and 5725 5850 MHz IC RSS 210 Issue 7 2007 Low power license except radio communications devices all frequency bands Category 1 equipment 15 2 FCC IC Compliance This device complies with Part 15 of the FCC Rules and RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The user is cautioned that changes or modifications to the device that are not approved by the manufacturer could void the user s authority to operate the device 15 3 EU Compliance This device s a 2 4 GHz low power response system controller intended for residential and commercial use in all EU and EFTA member states 10 Notice The base and keypad units may be susceptib
4. at any time to change a vote value Most software packages accept the last key pressed as the final vote 9 1 2 Multi Digit Numeric The keypad allows up to 12 digits for an answer The green LED lights to full brightness briefly and then dims The dim light means the keypad is waiting for another digit Either enter another digit or press the Send key to complete the vote Each valid key press extends the 9 second timeout period for entering more data The vote is successful when the green light goes out after pressing the send key If it changes to red and then turns off the vote did not complete either before or after the send key is pressed Most software packages only save the last received vote so if a mistake was made either wait the timeout period or press Send and enter the vote again The asterisk key can be used n this mode if allowed through software If the asterisk key is filtered the keypad LED lights red The timeout period expires and the vote is not sent 9 1 3 Other Question Types The keypad does not support the other questions types that are available in the Reply Plus system When a system is configured to these modes the keys will light and remain red similar to locking out a key The alert key is the only key that can function but it can also be locked out through software control 9 2 Changing Answer Types Since only the software determines what the answer type is going to be no configuration
5. is used to complete multi digit entries Single digit voting does not use the send key The Send key is also used to begin connecting to a base See Section 7 1 4 3 Alert Key The Alert key sends a special packet to the Base Station to alert the presenter It cancels a partially entered vote if a multi digit answer has been started This key can be allowed or locked out in any of the available question types 4 4 Symbol Key The asterisk key is available for both multi digit and single digit voting sessions It only produces an asterisk unlike the symbol key on the WRS7200 The asterisk key can be disabled through software in single digit question types 4 5 Number Keys The number keys are used for voting and entering a Base ID Any of the number keys can be disabled via the software to further limit invalid key presses in single digit operation 5 0 System Operating Modes The system has two operating modes available Static mode and Dynamic mode For security purposes both the base and the keypads must be configured to the same mode as they are not interoperable This means that a Dynamic system does not operate with a Static system Keypads must be configured locally using a Reply Trainer WRS960X T and Base Stations are configured through the software For changing the operating mode of the keypad see the WRS960X T User Manual 6 0 Static Mode Keypad A keypad in Static mode is configured to a specific Ba
6. of the keypad is necessary There is a scenario where the keypad may be in the process of sending vote data when a new question gets asked The previous data transmission may be cancelled The keypad will light the red LED to alert that the transmission may not have completed successfully This can also happen if a multi digit answer is partially entered on the keypad and another question is asked The keypad will light the red LED and the previously entered data is cleared 9 3 Low Battery Warning The keypad contains a feature to alert when the battery is low and should be replaced After a vote the keypad will blink the red LED four times before turning off This occurs on each vote until the battery is replaced The battery should be replaced at earliest convenience to ensure operation continues The keypad battery level is also sent to the software on each vote regardless of the level This can be useful to find full partial and low batteries if the software contains this feature The Reply Trainer is also capable of retrieving and reporting the battery level of keypads See the Trainer User Manual for more information FLEETWOOD 9 4 RF Performance The WRS97x system is frequency hopping to avoid interferences from other products However a heavily used wireless internet access point can make certain frequencies more difficult to transmit on The keypad blinks the green LED when sending the vote data if it has trouble transmi
7. so if a mistake is made key in the two desired digits Press the Send key to begin negotiating with the base The LED lights bright orange and dims while communicating with a base If the LED remains a solid orange the keypad is not communicating with a base Either the wrong Base ID was entered or the base may not be set to the Dynamic operating mode Once the keypad successfully connects with the system the LED lights green momentarily The keypad is then ready for voting on the system If the LED lights red the negotiation was unsuccessful Try the Base ID again or see the system administrator for help Note If the keypad is connected to a previous system and the attempt to connect to the new system fails or not found the keypad will maintain the previous system connection until an event described in the next section occurs 7 2 Disconnecting from a Base There are five ways to disconnect a keypad from a system 1 Timeout After a period of two hours without an acknowledged vote the keypad will disconnect from the Base Station and power down 2 Connect to Base ID 00 Press the Link key followed by 00 and Send to disconnect from the Base Station and power down 3 Connect to another base other than the current one The keypad does not have to be disconnected from the previous base to connect to the next one If the connection to the new base is successful it loses it previous connection 4 Software
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9. Elcetronie frtepaeteraty tine Eltigrete freiibingh Eee USER MANUAL Reply Mini Applies To Keypad Model WRS7000 Firmware Revision 2 x FLEETWOOD Copyright 2008 Fleetwood Group Inc Electronics Division All rights reserved Licensed software products are owned by Fleetwood Group Inc or its suppliers and are protected by United States copyright laws and international treaty provisions Fleetwood Group Inc products are covered by U S and foreign patents issued and pending Information in this publication supersedes that in all previously published material Specifications and pricing are subject to change without notice Printed in the U S A Fleetwood Group Inc Electronics Division 11832 James St Holland Michigan 49424 www fleetwoodgroup com www replysystems com Sales 1 800 257 6390 Technical Service 1 888 GO REPLY 467 3759 Reply is a registered trademark of Fleetwood Group Inc Other trademarks contained herein are the property of their respective holders Revision History Rev Date Description A 07 14 08 Revision 2 x Original li Table of Contents EORTELY SYSTEMS EN 1 DINO ee VT EE l 1 2 APPLICATIONS ADVANTAGE ER l gt RF COCOMMONICAT ION E l 1 4 TECHNOLOGY LEADERSHIP PATENT PROTECTION AND CERTIEICATION 1 5 OTHER FLEETWOOD GROUP INC PRODUCTS sccccccscseccsecscecseseecscccecosessaccaceccsseveccseacctenecsecseesecendvecectescssessersacsoess l 2 0 PRIN
10. Keypads communicate with the Base Station using wireless Radio Frequency RF technologies The patented proprietary design has been rigorously tested and optimized for reliability and collection speed 1 4 Technology Leadership Patent Protection and Certification Fleetwood Group Inc maintains a leadership position in wireless development of audience response solutions United States Patents 5 093 786 Re 35 449 and other patents reflect the commitment to wireless technology leadership and the unique position that Fleetwood Group Inc brings to the market Additional United States and foreign patents are pending Fleetwood Group Inc also maintains a commitment to complying with the United States Federal Communications Commission and var ous foreign regulatory requirements Others are continuously being added Please contact your reseller or Fleetwood Group Inc for more information on certification 1 5 Other Fleetwood Group Inc Products Fleetwood Group Inc is a manufacturer of quality electronic products that are sold through a worldwide reseller network All Reply products are designed and manufactured in Holland Michigan For more information on these products or our customization capability please visit our website at www replysystems com FLEETWOOD 2 0 Principles of Operation This Reply System uses the latest in 2 4 GHz wireless technology to turn any meeting into a dynamic interactive exp
11. Wi Fi Channels wg Reply Plus Frequency Usage 10 0 Keypad Battery Replacement Each keypad is powered from a single CR2032 Lithium Coin cell battery One fresh CR2032 battery can last for up to 20 000 votes in Static mode INSTRUCTIONS 1 Remove screw from case back Separate case parts at screw location 3 Using a non metallic object carefully push the battery out of the retainer from the back side 4 Pull the rest of the way out 5 Slide in new battery with positive side away from circuit board Figure 5 Keypad Battery Replacement 7 31 2007 TL FLEETWOOD 11 0 WRS97x Data Format and Command Lists The Base Station data format command lists and associated microcode are proprietary to Fleetwood People who wish to develop their own applications may purchase the Reply WRS970 API This is a software developer s toolkit that includes the necessary communication drivers for the base station 12 0 Software Off the shelf software packages are available for Reply These packages are available through Fleetwood s network of qualified dealer developers Most Reply compliant software applications require the Windows operating system trademark Microsoft Corporation Contact Fleetwood for details on the software applications that are certified for use with Reply products 13 0 Accessories Call Fleetwood or an authorized dealer for information on available storage shipping cases extra cables o
12. e base away from other electronic devices such as TV s DVD VCR players and similar Check that the bases covering an area are not on the same Base ID Always physically separate other radio devices by at least 10 3 m This includes WiFi Bluetooth ZigBee and other similar devices Keep base stations separated and do not stack units Replace the coin cell battery Move closer to the base station to see if voting improves Check that the power level setting of the system is appropriate for the range trying to be achieved Some countries have restrictions as to the power level setting allowed See Section 15 0 See Poor RF Performance Change either the base or keypads so they match 18 0 Index Accessories 8 Address Settings 4 Answer Types 5 Base Connecting to 4 Disconnecting from 4 Batteries 7 Fleetwood products 1 Interface 8 Operating Modes 3 Dynamic 4 Static 3 7 31 2007 Patent information 1 R Reply Trainer See Operting Modes Return Parts 8 RF communication 1 RF Performance 6 Service 1i 9 Software 8 T Technical Specifications 11 Trainer See Operating Modes Troubleshooting 12 y Voting 5 Warranty 9 TL
13. e keypad is configured to Static or Dynamic The Trainer cannot tell which Base ID and address a Dynamic keypad has received once connected to a base When the dynamic is placed on the Trainer the keypad will disconnect from the base That information can be gathered either from the software using the keypad serial number or using the method described in Section 8 1 See the Trainer User manual for more information 9 0 Keypad Operation 9 1 Available Answer Types All answer types are determined by the PC software The software must be connected to the base for data to be sent from the keypad An attempt to send data before then may either blink the green LED to alert the keypad s being polled or the keypad s green LED will remain lit if no base is polling In either case when the keypad timeout expires the red LED lights The keypad supports the answer types described below 9 1 1 Single Digit Numeric This answer type uses the keys marked 0 9 on the keypad The asterisk and the ALERT keys are functional When the vote is entered it transmits immediately and the SEND key is not used The LED lights green when a key is pressed It turns off once the vote has successfully been sent or it will light red if the vote could not be sent If the key is locked out by the software the light changes from green to red and remains red until a valid key is entered or the keypad times out after 9 seconds Another key can be entered
14. erience for each participant without having to deal with a nightmare of cables and connectors Fleetwood is unique in the marketplace with its patented technology to provide a two way link with the keypads This design ensures that no responses are missed by requiring a keypad to retransmit the user s response until it is properly received by the Base Station The design also allows the system to refuse to acknowledge any invalid entries This is clearly superior to other technologies using one way radio or infrared which do not provide acknowledgment to the keypad when its entry is received and do not have any way of rejecting invalid entries ti e ao l Figure 1 System Diagram The WRS970 or WRS971 Base Station is the control center for the system and operates according to commands issued by the application software The Base Station can be set to any of the 31 available Base IDs through the OCX module Each Base Station can process responses from up to 500 keypads A radio frequency packet is continuously sent out by the Base Station when the unit is powered on Each Base Station s packet can only be received by keypads that have been set to the same Base ID 3 0 System Description and Setup 3 1 Room Layout CH D Base Computer EI Station Projector
15. essescesesstscasceseesens 5 9 3 LOW BATTERY WARNING cccccscecccceccccecccecccsceccecucesceceecsceecscescsceecsceseecsstecsceecsseecsceecscsescusescesescesescesescsseseecess 5 PERF PERFORMANCE se ee dec ee nennen De nee een ee 6 10 0 KEYPAD BATTERY REPLACEMENT W 7 11 0 WRS97X DATA FORMAT AND COMMAND LISTS 1 cccccccccccccccccccccccccccccccccccccccccccccccccccccccccces 8 SG Ee ee 8 EST EB EE 8 14 0 LIMITED PRODUCT WIEL STAT NW 9 15 0 FCC IC AND EU COMPLIANCE INFORMATION ccccssssccssscccsscccsscccsscccssscccsccccsscccsssccsssccesscceesees 10 FLEETWOOD 132 11 STANDARDS AND GUIDPLIN ES ee een ee nee nee eT eee 10 ee PC e EE 10 Kees keen Ee DEE 10 16 0 TECHNICAL SPECIFICATIONS ccccccccsccccscccccccccccccccccccccccccccsccccccccccccscesccsccsccsccccccsccccccccsccscoccocees 11 17 0 TROUBLESHOOTING PROCEDURES cccccscccsccccccsccccccccccccccccccccccccccccccccccsccscccccecccccccccscsccccoceee 12 SONDE EE 13 1V 1 0 Reply Systems 1 1 Introduction This product consists of wireless RF handheld 14 key numeric keypads and a Base Station The system is generally used to record answers to multiple choice questions as part of a classroom presentation decision making session focus group or videoconference It offers methods for collecting and immediately reporting group response Reply systems have been available for several years and over 400
16. le to Electrostatic Discharge ESD and other similar fast transient events causing system interruption Should system interruption occur reboot computer reset base unit by disconnecting and reconnecting USB cable and push any key on keypads which have powered down 16 0 Technical Specifications Enclosure Symbol Parameter Min Um us Fee nn ET ES ES en TR bee Weight Wp With Battery 0 05 lbs Without Battery 0 045 Power Symbol Parameter Unit Yoo ee ETEEE ER s KA Operating Temperature 55 15 DE 100 40 F C The keypad will operate from 0 to 50 C when using a new battery however optimal battery life is only possible over the specified temperature range 7 31 2007 TL FLEETWOOD 17 0 Troubleshooting Procedures POSSIBLE CAUSE SOLUTION 12 Keypad does not turn on Poor RF Performance Short range with keypads Keypad vote not sending Battery may be inserted backwards Battery is dead Base not in open area Base located too close to other electronic equipment More than one base unit on the same Base ID Other Interference Multiple Base Stations are too close Keypad battery dead Keypad operating too far from base station Power level setting too low Interference Keypad Base ID setting and base setting are not matched Check that the positive side of the battery is touching the coin cell retainer Replace the battery Do not place the base inside cabinets Place th
17. power down command A command can be sent from a Reply Plus Base Station to power down all connected keypads NOTE A final key press is required by the keypad to receive the power down system status The vote is not sent to the base 5 Swiped using Reply Trainer Swiping the keypad with Trainer to either change operating mode to Static or query the configuration using the Read Keypad Settings functionality 8 0 Keypad Settings Retrieval 8 1 Keypad Locally To verify keypad settings hold the 1 and Link key simultaneously for 3 seconds The LED will begin flashing to indicate the Base ID and address Green flashes represent numbers and red flashes are used to separate the green flashes The format is as follows Tens Digit of Base ID Red Flash Ones Digit of Base ID Red Flash small pause Hundreds digit of keypad Address Red flash Tens digit of keypad Address Red flash Ones digit of keypad Address Red flash If the Base ID is below 10 the sequence starts with a red flash For any 0 digits there are no green flashes The above description works whether the keypad is configured to Static or Dynamic operating modes If it is in Dynamic mode and the keypad is not connected to a Base Station the report responds with all red blinks since the keypad has no unique address yet 8 2 Retrieval Using Trainer Keypad settings can be retrieved using the Reply Trainer s reporting functionality It reports which mode th
18. r power supply kits for the Reply Plus system 14 0 Limited Product Warranty Fleetwood Group Inc warrants its Reply Cordless Response System components for a total period of 24 months from the date of manufacture for any material or workmanship defect in the product and 90 days from date of shipment on all accessories This warranty does not extend to batteries or any product component which has been subjected to misuse neglect accidental breakage improper installation use outside of present guidelines or alteration outside of our factory Reply Base Stations and Keypads use internal antennas built directly on the printed circuit board Modifying the antennas in any way will result in reduced range and will void the warranty There are no user serviceable parts inside Reply Base Stations or Keypads Fleetwood Group Inc agrees to remedy at the factory any product defect or at its discretion replace any component or part of the product provided the owner complies with the following procedures The owner is to determine that the problem is not the battery or a faulty or improper connection with the personal computer or power source The owner will contact our Product Service Coordinator during standard hours Monday through Thursday 7 00 AM to 3 30 PM and Friday 6 00 AM to 12 00 PM Eastern Standard Time at 1 888 GO REPLY 467 3759 or www replysystems com rma to obtain a Return Material Authorization RMA number prio
19. r to shipping the product back to the factory The owner will send the defective component via prepaid freight to Fleetwood Group Inc Electronics Division Product Service Coordinator RMA 11832 James Street Holland MI 49424 If the factory determines the defect is due to negligence or oversight on the part of the owner the owner will be invoiced for the cost of the repair 7 31 2007 TL FLEETWOOD 15 0 FCC IC and EU Compliance Information WRS7000 contains N240D RF Module Responsible Party Pertaining to the Declaration of Conformity Fleetwood Group Inc 11832 James Street Holland MI 49424 Attn Product Service Coordinator Phone 888 467 3759 15 1 Standards and Guidelines This device complies with the following European Directives and USA Canada Regulations gt gt gt gt Directive 1999 5 EC on radio equipment and telecommunication terminal equipment and the mutual recognition of their conformity Directive 2006 95 EC on the harmonization of laws of member states related to electrical equipment designed for use within certain voltage limits The USA Federal Communications Commission FCC Rules and Regulations Industry Canada Rules and Regulations This device complies with the following national and international standards gt gt gt EN 301 489 1 V1 6 1 2005 EMR EMC standard for radio equipment and services Part 1 Common technical requirements EN 301 489 17 V1 2 1 2002 EMR
20. se ID and address Both of the settings are configured using Reply Trainer Each keypad on a system must be set to the same Base ID of the Base Station to be used The address of each keypad in a system must be a unique number between and 500 FLEETWOOD To obtain best system performance start at address 1 and continue up to the number of keypads to be used Once the system is configured the settings are maintained indefinitely The keypad can only be used on the Base ID it is programmed or trained to If more flexibility is desired moving a keypad from base to base or room to room for example use Dynamic mode operation described in the next section 7 0 Dynamic Mode Keypad A keypad in Dynamic mode can easily be used with various Base Stations by keying m the two digit Base ID for the system with which to connect The keypad can begin a session in one room and then later be changed to another without the need for a Reply Trainer When configured to Dynamic mode only the Link button may be used until the keypad is assigned a Base ID and is connected to a Base Station The keypad remembers the Base ID for a period of two hours after the last successful vote 7 1 Connecting to a Base Press the Link key The LED lights red Next press the two digit Base ID of the system to connect to 1 e 05 to connect to Base ID 5 The LED lights bright green and then dim after each digit Only the last two digits entered are kept
21. tting to the base This may be caused by other interference or a keypad that is near the range limit of keypad to base Table 1 Wifi Channel Avoidance Settings Avoid Wi Fi Setting Channels can be avoided Low Avoid 2425 to 2475MHz avoid Wi Fi channels 6 and 11 LowMid Avoid 2450 to 2475MHz avoid Wi Fi channel 11 LowHigh Avoid 2425 to 2450MHz avoid Wi Fi channel 6 Avoid 2401 to 2425 and 2450 to 2475MHz avoid Wi Fi channels and 11 MidHigh Avoid 2401 to 2425MHz avoid Wi Fi channel 1 High Avoid 2401 to 2450MHz avoid Wi Fi channels and 6 There are three commonly used channels for wireless internet access points Channel 1 6 and 11 The base station can be set up to avoid 1 to 2 of these channels if needed The available settings are displayed in Table 1 See your network administrator for help in determining the optimum setting For areas that don t have wireless internet issues but are using multiple Reply systems in nearby rooms it is recommended to lower the power level setting to avoid system interference Set the power to what is necessary to reliably cover the room or area in which the system is operating The power level options are displayed in Table 2 for the WRS7200 keypad Table 2 Power Level Settings 1 mW default for all systems Figure 4 Wi Fi Frequency Avoidance Reply Plus Wi Fi Avoidance Settings 2401 2410 2420 2430 2440 2450 2460 2470 2 4 GHz Band MHz KEY bas Typical
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