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User Guide for Polycom RSS 4000 System, Version 8.0

1. The Polycom RSS 4000 system supports the video multicast function and can send video streams to a group of computers at the same time Users can play multicast videos by accessing the system s Admin UI Only the use of the Internet Explorer browser is supported Before you use the multicast function make sure that this option has been activated by your system administrator and that you have installed multicast controls in the browser For more information see Optional Installing Multicast Controls on page 9 order to successfully install the controls Ordinary users cannot install multicast controls If using the Windows operating system you must log in as an administrator in 83 Polycom RSS 4000 System User Guide My Settings Multicast of an Archive or a Live Streaming Video Users can start a multicast from the archives or the live streaming list The system supports up to 20 concurrent multicast channels You can only multicast media files with WMV streaming format Streaming format is defined in meeting templates For more information seeTo define a recording template on page 59 To start a multicast 1 Go to Media gt Archives 2 Select the archive for multicasting 3 Inthe Archive Details page click p When the button changes into it indicates that this archive is undergoing multicast To stop the multicast click this button again to return itto To put a live streaming v
2. Role User roles Administrator Auditor or User Different roles determine the user operation permissions after logging in to pages For more information see User Permissions on page 17 Status A user can have four different statuses e Active User status is active User can log in to the system e Disable User status is disabled User cannot log in to the system e Locked User status is locked User cannot log in to the system If a user failed to login for a set condition that user is locked by the system automatically A locked user cannot log in to the system until lock has timed out or the administrator has changed the status to Active manually e Inactive User status is inactive User cannot log in to the system If a user does not log in to the system for a set period of time that user status automatically switches to Inactive An inactive user cannot log in to the system until the administrator has changed the status to Active manually Description Additional user information Polycom Inc 55 Polycom RSS 4000 System User Guide Adding a New User User Management You can add a local user to the system or import users from an Active Directory server to the system for management if the system is successfully configured with an Active Directory server To add a local user 1 Goto User gt Users 2 Inthe ACTIONS list click Add Local User 3 Configure the following settings
3. 3 Place the Polycom RSS 4000 unit on a stable flat surface in the selected location Insert each power cable connector into the rear of the RSS 4000 system and connect each to an appropriately rated socket outlet The Polycom RSS 4000 unit is supplied with two power cables BOTH power cables should be connected to the main power supply during normal operation Power on the system Polycom Inc Installation A System Indicators Polycom Inc Getting Started 4 Connect a network cable to LAN1 in the back of the system 5 Turn on the power switch Plug Acts as Disconnect Device e The socket outlets to which this apparatus is connected must be installed near the equipment and must always be readily accessible e In order to fully isolate the equipment both power cords should be disconnected Otherwise the system remains energized When the system is running indicators on the front panel indicate operating conditions of the system Refer to the table below for the indicators and their explanations Panel Indicator Identifier Status Explanation LAN1 Activity Status LAN1 LED Green Network connection Indicator Off No network connection LAN 2 Activity LAN 2 LED Green Network connection Status Indicator Off No network connection System Status STATUS LED Blinking blue System active Indicator Hard Disk Status HDD LED Blue Hard disk idle Indicator Blinking blue Ha
4. Auto Multicast for Live Streaming If this option is selected when there is a live streaming started the system also multicasts the live video automatically at the same time Multicast IP Pool Starting Address Specify the initial IP address of the multicast address pool The system uses 20 consecutive addresses starting with this address to perform the multicast The valid starting IP address range is 233 0 0 0 239 255 255 236 That is the whole mutlicast IP pool is 233 0 0 0 239 255 255 255 Multicast Port Specify the multicast port All multicast video streams use the same port as set here The valid port range is 1 65535 For how to start and stop the multicast and how to view multicast videos see Multicast on page 83 While multicast operations are roughly the same for the administrator and ordinary users the difference is that the administrator can stop all ongoing multicasts and ordinary users can only stop the multicasts which they have started Certificate Management 22 X 509 certificates are a security technology that assists networked computers in determining whether to trust each other The Polycom RSS 4000 system supports using X 509 certificates version 3 or earlier for authenticating the network connections Once a certificate is purchased and installed in the Polycom RSS 4000 system it may be used for the following connections e Web server TLS and TV user interface
5. Note Only letters figures _ space or multi byte characters can be used for the name prefix and the length is 4 20 characters Specify a number to identify the VRR You can directly dial the VRR to record by adding the VRR number when dialing the Polycom RSS 4000 system The number you entered must be unique and comprised of 4 8 digits You can also use the number automatically generated by the system Owner Specify the owner of this VRR The default owner is administrator In addition to the administrator only the VRR owner can view and modify VRR parameters Note Each VRR must belong to a user If the user is deleted all VRRs owned by that user are automatically deleted Domain 62 Specify the domain that the owner belongs to LOCAL indicates that the user is a local user created in the system Polycom Inc Virtual Recording Room VRR Template Using the RSS 4000 Admin UI Specify the VRR template The template defines the basic recording link parameters The default template is selected by default Note For use with live streaming to external servers you must select a template that sets MP4 as the Streaming Format For use with predetermined VRRs you must select a template that sets WMV as the Streaming Format Key Words Specify the keywords for archives recorded with the VRR Keywords can be used to search archives easily and quickly in Archives list Media gt Archives You
6. The maximum number of live streaming ports supported by the system Max Streaming The maximum number of video on demand and live Sessions streaming supported by the system Maximum 200 Encryption Indicates whether the AES encryption function of the system is activated This is a charged function You can only use it after purchasing the License and activating it When the encryption function is activated mag displays and otherwise ij displays Multicast Indicates whether the multicast function of the system is activated This is a charged function You can only use it after purchasing the License and activating it After activating the function the system can multicast the recorded videos to multiple groups of computers in the network When the multicast function is activated displays and otherwise A displays HD Live Streaming Indicates whether the high resolution live streaming function of the system is activated This is a charged function You can only use it after purchasing the License and activating it Once this function is activated the system can live stream 720p resolution videos This license also increases the web streaming capacity from 100 to 200 simultaneous unicast connections When the high resolution live streaming function is activated Pa displays and otherwise jj displays Polycom Inc System Administration UI Customization Polycom Inc Using the R
7. You can start recording in the Polycom RSS 4000 system using one of the following methods e Calling an interoperable endpoint from the Polycom RSS 4000 system s Admin UI only for administrators e Calling the Polycom RSS 4000 system using an interoperable endpoint s remote control e Connecting the Polycom RSS 4000 system to an MCU hosted call conference platform and the platform is integrated with the Polycom RSS 4000 system the Polycom RSS 4000 system can be called automatically for recording when a multi point conference is hosted through MCU 4 If the Recording Link function is configured on the Polycom RMX series For more information about configuring the Recording Link function on the MCU refer to the User Guide provided with the MCU To start a recording from the Admin UI only for administrators 1 In the Internet Explorer s address line enter the system s address for example https 10 11 12 13 rss 2 Enter the user name and password to log in to the system Polycom Inc 11 Polycom RSS 4000 System User Guide Starting a Recording 3 Go to Admin gt Dashboard In the Signaling Connections area click Dial out to record 4 Configure the following settings Parameter Description Signal Set the H 323 or SIP network type for the system to place a call Your choice depends on the call type used by the peer device Address Type Specify the address type used to call Ad
8. archives have been converted and are ready for web playback For more information see Archives on page 73 75 Polycom RSS 4000 System User Guide Media Management To download one or several archives 1 Goto Media gt Archives 2 In the archives list select the archive you want to download or holding down the Shift or Ctrl key while clicking the archives to select several archives You can only download archives of the status Ready 3 Inthe ACTIONS list click Download Select one or several media types to download 5 Specify where to save the file and click Save and user role for example 2011 06 06_admin tar So if you download archives more Archives downloaded as a tar file and are named by default with the current date 4 than one time in a day make sure to rename the tar files to avoid file overwriting Modifying Archives You can edit archives recorded by your own VRR or archives that you are authorized to modify To modify archive properties 1 Go to Media gt Archives 2 Double click the archive entry you want to modify 3 If you are authorized to modify the archive you can modify following parameters Parameter Description Name Specify the name of the archive Note Only letters figures _ space or multi byte characters can be used for the file name and the length is 4 20 characters Enable PIN Code Specify whether to enable PIN code protection for the archive for Playback If a PIN
9. loop 5 times wait 1000 ms 1526 bytes from 1526 bytes from 1526 bytes from 1526 bytes from 1526 bytes from send 5 packets time is 5665ms 172 21 166 111 172 21 166 111 172 21 166 111 172 21 1066 111 172 21 166 111 seq 1 tt1 127 delay ims seq 2 tt1 127 delay 2ms seq 3 ttl 127 delay 2ms seq 4 tt1 127 delay 2ms seq 5 ttl1 127 delay ims receive 5 packets lost gt packets bandwidth is 12 1kbps Network Settings Enter the following commands after the prompt to set network configurations set lan1 lan2 ip dhcp static lt ip gt netmask lt mask gt gw lt gateway gt set the IP address for LAN 1 or LAN 2 set lan1 lan2 speed auto 1000 100 full 100 half 10 full 10 half set the connection features for the LAN 1 or LAN2 interface Parameter Description dhcp Automatically gets the address information through the DHCP server static Specifies the static IP address information Ip IP address of the network port mask subnet mask of the network port gateway gateway address of the network port Parameter Description auto Auto negotiation mode 1000 1000Mbps 100 full 100 half 100Mbps full duplex 100Mbps half duplex 10 full 10Mbps full duplex 10 half 10Mbps half duplex Example 1 Set the IP address of the LAN1 interface to 172 21 103 29 subnet mask to 255 255 255 0 and the gateway
10. you receive a default configuration setting dialog box when you try to log in to the Admin UI e All current configuration and recorded archives are cleared after the system is To restore the system to the factory default status an USB storage device to restore the system to the default settings There is Only the software version and system IP address can be reserved You need no requirement on USB device type and files it stores 1 Connect the USB storage device to the USB port on the back panel of the system Polycom Inc 53 Polycom RSS 4000 System User Guide User Management 2 Log in to the Admin UI and then go to Admin gt Shut Down click Restart 3 After the system restarts log in to the system s Admin UI again Configure the following settings Parameter Description Build in Account System built in default administrator account The user name and password can be modified here Password Confirm Password Specify the confirm password Keep current IP Specify whether or not the default configuration restoration setting reserves the current system IP address If not selected the system restores the default IP settings e LAN1IP address 192 168 1 254 e Subnet mask 255 255 255 0 e Gateway 192 168 1 1 5 Click Next If you want to continue click YES and then click OK Click Back to go back to the setting box 6 Remove the USB storage device before the system restarts to co
11. RSS 4000 system to access resources on the Active Directory server 3 Click Update The system restarts to apply your changes After configuring the Active Directory server successfully the configured Active Directory server domain name displays in the Domain list of the system s Admin UI However before you can log in to this domain you need to import Active Directory users first Importing Active Directory Users Before you can log in to the configured Active Directory server domain you need to import Active Directory users first To import an Active Directory user 1 Go to User gt Users 2 Inthe ACTIONS list click Import AD User This button displays only when the system has been successfully configured with an Active Directory server 3 Select a user from the list and then click OK You can then log in to that domain as an ordinary user Then you can select the appropriate domain in the list and use existing users in the domain to log in directly When logging in to the Polycom RSS 4000 system s Admin UI using an existing domain user the user gets only ordinary user permissions 34 Polycom Inc System Configuration Polycom Inc Using the RSS 4000 Admin UI Calendar Configuration The Polycom RSS 4000 system can be integrated with the Microsoft Exchange Server 2007 and 2010 and work with other Polycom video conferencing devices to record or live stream conferences when scheduling conferences
12. a multipoint recording cannot view archives stored in the system through the TV interface You can create a multipoint recording room by defining a multipoint VRR in the Polycom RSS 4000 system Dialing into a multipoint VRR sets up a multipoint recording room between the two sites To define a multipoint VRR 1 Goto VRR gt VRRs 2 Inthe ACTIONS list click Add Polycom Inc Virtual Recording Room VRR Using the RSS 4000 Admin UI 3 Click Advanced Property tab to configure the following settings Parameter Description Enable Multipoint Enable multipoint VRR VRR You can select one of the layout e Lecture Mode Displays the lecture in the full screen When a participant keeps speaking for 10 seconds the system elects him or her as a lecturer The lecturer switches between the two sites through the audio activation e CP Mode Displays the video of two sites side by side on the screen 4 For other options in the page refer to VRRs on page 62 5 Click OK to complete the configuration Dialing in to a VRR to Start Recording You can start recording using a user defined VRR in one of the following two ways e Dialing the VRR through an endpoint remote control e Dialing out from VRR using the web Management page to connecting the endpoint For more information about recording using the Admin UI refer to Starting a Recording on page 11 E 164 prefix of the Polycom RSS 4000 system the default
13. about the Admin UI Content User Auditor Administrator Accessible e Personal settings e Personal All pages information e Owned VRRs settings e Archives live streaming and System logs multicast recorded by the owned or authorized VRRs e Authorized archives Operation View and edit View edit and View edit and permissions delete delete Only auditors can delete system logs Common Operations List Sorting Searching and Refreshing You can search items listed on the Admin UI for example the VRR list and user list To search for a target item in the list gt gt Enter the name or part of the name of the entry you want to find in the text field and then click M e Keyword search is case insensitive e Inthe archives search box you can also type the keywords or tags specified to an archive e Ifyou want to return to the full list view delete all characters in the text field and click To sort the list gt gt Click a column header on the list to sort the list in ascending order based on the property indicated by the header Then when amp appears you can click it to sort the list in descending order To refresh the list gt gt Click FJ above the list Polycom Inc System Configuration Using the RSS 4000 Admin UI Sizing the Pane To size the pane gt gt Move the cursor to the border of the pane When the cursor turns into 4 drag the border while
14. address to 172 21 103 254 108 Polycom Inc Command Introduction Appendix B Telnet and Terminal Commands Example 2 Set the 100M half duplex for the LAN1 interface After you set the connection feature or IP address for the LAN interface the system must be restarted in order for the new settings to take effect i Shutting Down the System Type shutdown after the prompt to power off the RSS 4000 system The system will show the prompt message Are you sure power off now Type Y to proceed or type N to cancel Checking Disk Space Usage Type df after the prompt to view the disk space usage of the RSS 4000 system The total used and free disk space are shown Polycom Inc 109 Index Polycom Inc A activation product 47 activation key 4 Active Directory users importing 34 active directory configuration 33 archives 73 backing up 46 playing and downloading 74 viewing 74 B backing up archives 46 system configuration 42 user data 43 C calendar configuration 35 certificate management 22 removing 26 changing system font 17 changing initial IP 6 configuration calendar 35 FTP server 44 D Dashboard 40 diagnostics 29 dialing out to record 11 dialing RSS to record 13 dynamic archiving 77 F FTP server configuration 44 G gatekeeper settings 9 Index H hardware status 41 l importing Active Directory users 34 initial configuration 4 L live stream
15. and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense In accordance with part 15 of the FCC rules the user is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment EU Regulatory Notices This Polycom RSS 4000 system has been marked with the CE mark This mark indicates compliance with EEC Directives 2006 95 EC and 2004 108 EC A full copy of the Declaration of Conformity can be obtained from Polycom Ltd 270 Bath Road Slough Berkshire SL1 4DX UK TORE PRUBEZESERESAEMAlhes VCCI ORE L S JIRA RRM ECT CORBERER CHAT SCE MEE ERCTCEMHVET CORRIERE REET BEDBRENSCEMHVET aR IEA A Bo in FEARED rein ARES ERICA FER Bs BY RG m BEAD TEP A SET r BS Hi AZ 71 7 G22 3847171 9 ZEAE Le AAMAS SS F 7 7 9 OU Bul Ab HES APLAR AS FS SA 7 hepy er WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Polycom Inc Regulatory Notices Appendix A Regulatory Notices Electrical safety advisory We recommend th
16. are as following IP Address Subnet Mask Gateway LAN1 192 168 1 254 255 255 255 0 192 168 1 1 LAN2 192 168 1 253 255 255 255 0 192 168 1 1 separation in System Config gt IP Settings or when the system runs in the 4 The LAN port is activated only after you have enabled the network maximum security mode To change the IP address of your computer 1 Connect your computer to the LAN1 port of the Polycom RSS 4000 system using a cross over network cable 2 Change your computer s IP address so it is within the same network segment as that of the RSS s LAN1 port If you need help on how to change your computer s IP settings please contact your system administrator Polycom Inc 5 Polycom RSS 4000 System User Guide System Initial Configuration Changing the System s Initial IP Settings Now you can access the system s Admin UI from your computer You can configure this system to your local network and then access its Admin UI and Viewer s Portal from any computer within this network To change the system s initial IP settings from the Admin UI 1 Change your computer s IP address so it is within the same network segment as that of the Polycom RSS 4000 system s LAN1 port The system s default IP address is 192 168 1 254 Please note down your computer s IP address before changing it You may need to restore your computer to this IP address afterwards 2 Connect your computer to th
17. as an administrator However the archives and live streaming available to each role may vary according to Allowed Users Groups settings in the corresponding VRR The authorities of each role are as the following Anonymous Authorities Administrator User Auditor access View live streaming Yes Yes No Yes Access archives Yes Yes No Yes Recording reservation Yes Yes No No To log in to the viewer portal 1 Run the web browser on your computer 2 Inthe browser address line enter the system s portal address https System IP For example https 172 21 126 81 Polycom Inc 93 Polycom RSS 4000 System User Guide Using the Polycom RSS 4000 Viewer Portal 3 Click Log In at the upper right of the screen ah POLYCOM Manage RSS Select Language English TARE Total 42 records show EEA records in one pag 172 21 123 2_120612060600244 Live Streaming Created Time 2012 06 12 02 12PM GMT 038 00 Duration 00 06 11 Details 2 MP4 4096Kbps WMV 1024Kbps WMvV 4096Kbps HDX12302_120612060409699 Created Time 2012 06 12 02 05PM GMT 08 00 Duration 00 01 36 Details MP4 4096Kbps WMV 768Kbps 4 Doone of the following Is Enter your user ID and password then click Log in The portal login credential is the same as you use for Admin UI login To log inas a guest click Anonymous Access If you don t log in or log in as an anonymous user you can st
18. available Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Settings 3 Click Update The system restarts to apply your changes Recording Settings You can configure supplementary recording settings here To configure recording setting options 1 Go to System Config gt Recording Settings 2 Configure the following settings Parameter Description Continue recording if no resource for live streaming If this option is selected when there are insufficient resources available to live stream a meeting the system records the meeting to the hard disk automatically You cannot continue viewing the video in real time through the web However you can play back the video upon the completion of recording and format conversion If this option is not selected when there are no live streaming resources the system rejects all calls that have live streaming enabled Enable 1080p H 323 recording with live streaming Specify whether to enable the 1080p capability of the system for recording with live streaming If this option is selected the system records in 1080p mode Users can view recorded meeting archives in 1080p from the TV UI However streaming is limited to 720p or lower Enable Recording Tone Specify whether to play the recording tone every 10 seconds during a recording This is to notify th
19. cannot be set higher than Primary Rate Select None to not use the secondary bandwidth Polycom Inc 59 Polycom RSS 4000 System User Guide 60 Video amp Content Layout Generate WMV Video file Virtual Recording Room VRR Specify the layout for displaying people and content videos when recording or live streaming dual stream Users can choose from the following layouts e Dual window for content Displays people and content videos in two separate windows This option does not apply to MP4 files e Single window small content Displays dual stream on a small split screen in one window e Single window medium content Displays dual stream on a medium sized split screen in one window e Single window large content Displays dual stream in a large split screen in one window e Single window no content Only displays people images without content This option does not apply to MP4 streams e Single window video content switch Alternately displays people and content in one window When content is sent the window displays content video When no content is sent the window displays people images This option does not apply to MP4 streams Specify whether to generate also a WMV format video after recording If this option is enabled a WMV file icon appears in the archives in the list of format conversions after the recording ends Generate MP4 Video file Specify whether to generate an MP4 format vid
20. code is set you must enter the correct PIN code to play the live streams or archives created using this VRR After this option is selected you must enter a PIN code consisting of 1 16 digits in PIN Code 76 Polycom Inc Media Management Description Using the RSS 4000 Admin UI Specify additional information related to the archive Create Priority Specify whether to set high priority for this archive Archives with priority are transcoded before these non priority ones Key Words Specify the keywords for this archive Keywords can be used to search archives in the Archives list You can enter several related words within a length of 128 bytes 4 If you want to change the a list of users who can view or modify the archive click the Allowed Users Groups tab 5 Double click an item in the list and click Add To delete an item double click it To authorize a user to edit select v 6 Click OK Using Dynamic Archiving You can view all media files included in an archive create new media output formats on the fly stop ongoing media file creation or delete existing media files You can also restart transcoding after you stop the transcoding or when there is transcoding error To view media files included in an archive 1 Goto Media gt Archives 2 Inthe archives list select an archive 3 On the ACTION panel click Media Files Media files can have the following st
21. define the TCP and UDP ports for SIP BFCP Binary Floor Control Protocol connections e Don t select this option if you are defining a Network Service for local calls that does not require configuring a firewall to accept calls from external entities e When this option is not selected the system uses the default port range e Ifthe firewall is incompatible with SIP enable this setting and specify the TCP and UDP port ranges TCP Ports Specify the default TCP port range You can set the starting port number and the ending port number is calculated automatically UDP Ports Specify the default UDP port range You can set the starting port number and the ending port number is calculated automatically 3 Click Update The system restarts to apply your changes Diagnostics You can use Ping to verify that the Polycom RSS 4000 system can communicate with another node in the network 29 Polycom RSS 4000 System User Guide System Configuration To run Ping on the Polycom RSS 4000 system 1 Go to System Config gt Security settings gt Diagnostics 2 Enter an IP address or host name and click Ping Security Policy The Polycom RSS 4000 system provides a comprehensive security policy to ensure secure access to the system To set security policy 1 Go to System Config gt Security Settings gt Security Policy 2 Configure the following settings Parameter Description Account Inactive Time for Lockin
22. in progress 1 Go to Media gt Live Streaming 2 Select the live streaming content you want to view in the list and then click Play in the Live Streaming Details area on the right side of the page The system s Viewer Portal opens to play the video 81 Polycom RSS 4000 System User Guide Media Management 82 If the live streaming content uses two different bandwidths two Play buttons with their bandwidths appear in this area and you may choose the appropriate bandwidth to play based on your network condition Live Streaming Resources Usage The number of resources supported by the Polycom RSS 4000 system for live streaming the video depends on the system model you purchased The following table shows the relationship between the model and the resources it supports Model Resources Required Small 4 Medium 6 Large 8 The combination of frame rate resolution number of rates used and video layout affects the number of resources required on the Polycom RSS 4000 system to support live streaming For information about setting the rates and the video layout see Live Streaming on page 80 The following table shows the relationship between those aspects and the amount of resources that are used Recording with Live Streaming Properties Recording Live Streaming Resolution Resolution Rates Resources People Video WMV File Used Video Layout Required CIF 4CIF 720p 30 CIF 4CIF 72
23. many transmission of video streams The system only needs to send the video streams once so that multiple computers can simultaneously share live streaming or recorded videos so as to greatly reduce the demand for transmitting network video streams and save the network bandwidth The Polycom RSS 4000 system supports the simultaneous multicast of up to 20 channels Before You Start To use the multicast function successfully the following conditions are required to be met e The multicast function is activated in the Polycom RSS 4000 system The multicast function is optional It is available only after you purchase the license for this function and the system is activated Please contact your supplier to obtain this function e Multicast controls are installed on the computer to receive the multicast For more information about multicast controls refer to Optional Installing Multicast Controls on page 9 21 Polycom RSS 4000 System User Guide System Configuration e Routers and switches in the network of client computers are configured correctly to support the IP multicast communication with the Polycom RSS 4000 system Configuring Multicast Before you use the system to perform the multicast it is necessary to configure parameters on the Multicast page To configure multicast parameters 1 Go to System Config gt Multicast Settings 2 Configure the following settings Parameter Description
24. page 58 e External Servers on page 68 e Media Management on page 73 e My Settings on page 84 Basics about the Admin UI This section introduces how to access the Admin UI and details its fundamental layout The Polycom RSS 4000 system allows up to 200 users to log in to the Admin UI at the same time To log in to the Admin UI 1 In the Internet Explorer s address line enter the system s IP address in this format https lt system IP address gt rss Polycom Inc 15 Polycom RSS 4000 System User Guide Basics about the Admin UI Admin UI Layout When the Polycom RSS 4000 system runs in the normal mode with network separation disabled access the Admin UI using the system s LAN1 IP address When the Polycom RSS 4000 system runs in normal mode with network separation enabled or when it runs in the maximum security mode access its Admin UI using the system s LAN2 IP address 2 Enter your user name and password to log in to the system When making a connection from an Internet Explorer to configure the Polycom RSS 4000 system always enter the address of the system in this format https lt system IP address gt rss gt for example https 10 11 12 13 rss Using the HTTPS protocol ensures that the configuration of all login credentials such as user names and passwords are transmitted using an encrypted channel This includes those credentials used to communicate with third party systems on your ne
25. the naming rule of the application name User Name Specify your user name to access the external media server Password Specify your password to access the external media server When Video on Demand is enabled configure the following settings to transfer generated recordings to the pre installed FTP server of the external server Parameter Description FTP IP Specify the IP address of the external server s FTP server FTP Port Specify the port assigned to the external server s FTP server The default port is 21 User Name Specify your user name to access this FTP server Password Specify your password to access this FTP server Default Path Specify the default FTP directory to save your recordings Use to represent the root directory Enable SSL Specify whether to enable SSL encryption for the communication between the Polycom RSS 4000 system and the FTP server Polycom Inc External Servers Using the RSS 4000 Admin UI 7 Click OK When Video on Demand is enabled the Polycom RSS system transfers all available media files MP4 MP3 and WMV to the specified FTP server However only MP4 files are playable as the VoD streams at this time To create a VRR for use with an external server 1 Goto VRR gt VRRs 2 Inthe ACTIONS list click Add 3 Click General Properties tab to configure the following setting Parameter Description Template Click S
26. the picture is uploaded you need to close the Internet Explorer and reopen it to see the new configuration 49 Polycom RSS 4000 System User Guide System Administration 50 Customizing Endpoint Menu You can customize the default background picture and display language for your endpoint menu interface To customize the background picture of the endpoint menu 1 Go to Admin gt UI Customization 2 In the Endpoint Menu Background area click Open according to screen width height ratios of participants endpoint displays and select the picture to be uploaded The picture must meet the following requirements 4 3 You are required to upload pictures in the bmp format with 704 576 pixels 16 9 You are required to upload pictures in the bmp format with 1024 576 pixels 3 Click Upload To change the default endpoint menu language 1 Goto Admin gt UI Customization 2 Select a default endpoint language and click Apply 3 Confirm to restart the system Changing System Name The system name displays on the endpoint or MCU system when they are connected to the Polycom RSS 4000 system To change the system name 1 Goto Admin gt UI Customization 2 Enter your system name and click Apply 3 Click Reboot Now Customizing the Login Banner Login banner defines the Program Policy which appears when you log in to the system To customize the login banner 1 Goto Admin gt UI Customization 2 Inth
27. use a static IPv4 address If selected you need to specify the IP address and subnet mask Enable IPv6 Specify whether to enable IPv6 related functions Obtain an IP Address Automatically IPv6 Specify whether to obtain the IPv6 address automatically using Stateless Address Auto configuration SLAAC Note Obtaining an IP Address Automatically is not recommended For best results the system should be configured with a static IP address Using the following IP Address IPv6 Enable ICMP V6 DAD Select this option to manually configure a static IPv6 address e Link Local Address Specify an address for link local communication Routers do not forward packets with link local addresses e Site Local Address Specify an address for site local communication Routers do not forward packets with site local addresses e Global Address Specify one or several address for communication with external IPv6 networks Separate several addresses with a comma Note An IPv6 address should be prefixed with fe80 64 Specify whether to enable DAD Duplicate Address Detection to ensure the IPv6 address set to the system is unique in the local network Enable ICMP Echo Specify whether to allow the system to respond to an ICMP Internet Control Message Protocol echo request Ping sent from other devices in the network In some high security environments you may need to disable this option to protect the s
28. view one window only Media Type Specify the output media file format Video Type Specify the output video type Display Name Specify the name of the output file To make the display name more meaningful we suggest you include key file information into the display name For example Project Meeting_MP4 384 kbps Click OK and then click Close 4 Available options vary with your settings To edit the display name of an archive file Go to Media gt Archives In the archives list select an archive On the ACTION panel click Media Files Click a media file and then click Display Name Polycom Inc Media Management Using the RSS 4000 Admin UI 5 Enter new display name and click OK 6 To close the window click Close To delete a media file Go to Media gt Archives In the archives list select an archive On the ACTION panel click Media Files Click a media file to be deleted and then click Delete Click OK and then click Close You cannot delete the following media files 4 e Files of the status Transcoding or Waiting e Files of the RAW or ZIP format Original RAW files are marked with im beside their media type name a Aa O N To restart a media file Go to Media gt Archives In the archives list select an archive On the ACTION panel click Media Files Click a media file to be restarted and then click Restart Click OK and then click Close You cannot restart transco
29. 0 2 1000 Managing VRRs An administrator can edit or delete a created VRR To edit or delete a VRR 1 Goto VRR gt VRRs 2 Click the VRR entry you want to edit or delete 3 Inthe ACTIONS list click Edit or Delete The archives recorded with a VRR should be deleted before you can delete the VRR External Servers 68 You can now stream live meetings MCU calls point to point calls endpoint to RSS and on demand meeting archives in MP4 format to leading 3 4 party media servers such as Wowza QuickTime Streaming Server and IIS7 Media Service smoothly streaming only This feature expands the streaming audience capacity of the Polycom RSS 4000 system Users can watch these MP4 streams and on demand meeting archives hosted on external media servers from within the Admin UI or from the Viewer Portal You can also save recordings to your FTP servers or to the FTP servers installed with the external media servers and then view the recordings on demand To stream meetings to an external server you must first configure the external server and then select a VRR that selects the option Enable External Media Servers If your organization also deploys a Polycom Real Presence Media Manager PRMM version 6 or later you can leverage its more powerful content management capability to view the RSS 4000 live WMV streams For more information see the Integration Procedure of the Polycom RSS 4000 System and Accordent Media Man
30. 0p 1 Single Window 1 fps 30 fps Dual Window 2 2 Single Window 2 Dual Window 4 1080p 30fps 720p 30 fps 1 Single Window 2 720p 60 fps Dual Window 3 2 Single Window 3 Dual Window 5 Referring to the above table you can easy calculate the number of live streams supported by the system in concrete scenarios Taken a Small model system that supports four resources as the example If there is an ongoing live streaming sending video at 720p 30 fps and recording video at 1080p 30 fps 720p 60 fps using two rates and single window layout Polycom Inc Media Management Multicast Polycom Inc Using the RSS 4000 Admin UI it occupies three resources on the system Then there is one resource free which allows for running one live stream at CIF 4CIF 720p 30 fps using a single rate and single window layout concurrently The following table shows the maximum capacity of the Polycom RSS 4000 systems when perform the live streaming of different parameters Recording with Live Streaming Properties Maximum Capacity Recording Live Resolution Streaming People Resolution Rates Video Video WMV File Used Layout Small Medium Large CIF 4CIF CIF 4CIF 1 Single 4 6 8 720p 30 fps 720p 30 fps Window Dual 2 3 4 Window 2 Single 2 3 4 Window Dual 1 1 2 Window 1080p 720p 30 fps 1 Single 2 3 4 30fps Window 720p 60 fps Dual 1 2 2 Window 2 Single 1 2 2 Window Dual 1 1 1 Window
31. For example For iPad From Settings gt Safari make sure the option Block Pop ups is OFF For Android devices From Browser gt Settings gt Advanced make sure the option Block Pop ups is OFF For PC Internet Explorer version 7 8 and 9 From Tools gt Internet Options gt Privacy make sure the option Turn on Pop up Blocker is NOT selected You can view live streams served by both the Polycom RSS 4000 system and the external servers by using one of the following methods View it from the Polycom RSS 4000 system s Viewer Portal For more information see Managing Archives and Live Streams Using the Viewer Portal on page 94 View it from the Polycom RSS 4000 system s Admin UI For more information see Playing Back and Downloading Archives on page 74 View it by calling the Polycom RSS 4000 system with an interoperable endpoint For more information see Viewing Archives Using the TV User Interface on page 90 View it from the portal of external media servers if configured 4 You can view multicasts from the Admin UI only Polycom Inc Basics about the Admin UI Using the RSS 4000 Admin UI Using the RSS 4000 Admin UI This chapter presents how to use the Admin UI of the Polycom RSS 4000 system It contains the following sections e Basics about the Admin UI on page 15 e System Configuration on page 19 e System Administration on page 40 e User Management on page 54 e Virtual Recording Room VRR on
32. J POLYCOM Polycom RSS 4000 System User Guide 8 0 2012 July 3725 82809 001 A Trademark Information Polycom the Polycom Triangles logo and the names and marks associated with Polycom s products are trademarks and or service marks of Polycom Inc and are registered and or common law marks in the United States and various other countries All other trademarks are the property of their respective owners Patent Information The accompanying product is protected by one or more U S and foreign patents and or pending patent applications held by Polycom Inc 2012 Polycom Inc All rights reserved Polycom Inc 6001 America Center Drive San Jose CA 95002 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating into another language or format As between the parties Polycom Inc retains title to and ownership of all proprietary rights with respect to the software contained within its products The software is protected by United States copyright laws and international treaty provision Therefore you must treat the software like any other copyrighted material e g a book or sound recording Every effort has been made to ensure that the information in this manual is accurate Polycom Inc is not responsible for printing or
33. RRs in the system Make sure your system has been set with the accurate local time so it indicates the correct conference start time in the email notification Multipoint Recording Multipoint recording allows you to set up a conference between two sites and record or live stream the conference video without needing a MCU The multipoint recording is activated when two participants connect to a multipoint recording room on the Polycom RSS 4000 system Each participant in a multipoint recording sees the peer site image If only one participant connects the participant s screen displays the loopback image When the recording or live streaming is ended the system generates the video files with the combined images of two sites displaying side by side or alternately If H 239 content is being sent during a recording the content image is also shown in the conference and recorded During a multipoint recording both sites can display and interact with the system TV user interface for managing the recording but only one site can control at a time For more information about the TV UI refer to TV User Interface Operation on page 95 Polycom RMX series systems that support the Recording Link can be connected to the multipoint meeting room as a participant as well The multipoint recording has the following limitations e The quick code is not supported for archives generated from the multipoint recordings for playback e Participants in
34. SS 4000 Admin UI To activate your system or service 1 Enter the obtained activation key in Activation Key text box 2 Click Update The system restarts to apply your changes 3 Go to http support polycom com and obtain your activation key from Licensing amp Product Registration You can personalize the system appearance for example set the system name and login banner or set your endpoint s interface language and background picture Customizing IVR The Polycom RSS 4000 system provides IVR Interactive Voice Response service After the endpoint dials the Polycom RSS 4000 system and gets connected you can hear different IVR voice prompts when you receive the endpoint menu from the operating system To customize the IVR information 1 Goto Admin gt UI Customization 2 Select the IVR information to be played and corresponding language option 3 Click Open The audio file to be uploaded must be in PCM format and the sampling frequency must be 16 or 32 KHz 16bit and stereo or mono 4 Click Upload You can click a a to test and play the prompt voice Customizing Admin UI Logo You can customize the logo displayed at the top of the Admin UI To customize the Logo picture of the web Management interface 1 Goto Admin gt UI Customization 2 Inthe Admin UI Logo area click Open to select the picture to be uploaded The uploaded pictures must be in the png format with 212 54 pixels 3 Click Upload After
35. VRR parameters are used to record You can directly start recording using recording parameters defined in a VRR by adding the VRR number to the dial in number If the Polycom RSS 4000 system is configured in connection with a Polycom RMX series system through the recording link you can specify the VRR to be used by adding the VRR number in the Recording Link field on the Polycom RMX system For more information refer to the Polycom RMX system Administrator s Guide 4 When an endpoint or MCU tries to connect by directly dialing the IP address or To dial in VRR through an endpoint s remote control e Ifthe Polycom RSS 4000 system and the endpoint are both registered to a gatekeeper the dial in number is RSS E 164 suffix VRR number For example if the Polycom RSS 4000 system s E 164 is 1234 and your VRR number is 1000 you may dial 12341000 e Ifthe Polycom RSS 4000 system and the endpoint are both registered to a SIP server the dial in number is VRR number RSS IP address For example if your VRR number is 1000 and the Polycom RSS 4000 IP address is 172 21 110 2 you may dial 1000 172 21 110 2 e Ifthe network is not configured with a gatekeeper or SIP server the dial in number is RSS IP address VRR number Polycom Inc 67 Polycom RSS 4000 System User Guide External Servers For example if the Polycom RSS 4000 system s IP address is 172 21 110 2 and your VRR number is 1000 you may dial 172 21 11
36. able automatic image backup Configure the following settings Parameter Description Frequency Select the period for automatic backup measured in day Start Time Select the start time of backup 6 Click Update The system restarts to apply your changes To manually back up the user data 1 2 Go to Admin gt Data Backup Restore In the ACTIONS list click Backup the image The system database and user data are backed up to the configured FTP server Restoring User Data The Polycom RSS 4000 system automatically generates a time point upon the completion of user data backup You can restore the user data on the system to the status of that time point later To restore user data 1 2 3 Go to Admin gt Data Backup Restore In the ACTIONS list click Restore the image Select the time point for the system to restore to and then click OK The system database and media files of all formats RAW WMV MP4 MP3 and ZIP are restored The system restarts before restoring the user data To cancel the data restoration click Cancel The system restarts upon the completion the image restoration Endpoints cannot dial into the Polycom RSS 4000 system when the system is restoring user data 45 Polycom RSS 4000 System User Guide System Administration System Upgrade 46 Media Backup There are two ways to backup archives on the Polycom RSS 4000 system to an FTP server automatic periodic
37. agement System from http support polycom com Live Streaming Meetings to External Media Servers To live stream meetings to an external server you need to do the following steps 1 Configure external media servers Polycom Inc External Servers Using the RSS 4000 Admin UI Configure a template that uses MP4 as the Streaming Format Configure a VRR that enables external media server and uses the template which uses MP4 as the Streaming Format 4 Record a meeting using the VRR that has the FTP server enabled Media files of the format MP3 MP4 and WMV are sent to these FTP servers To configure external media servers 1 Goto External Servers gt Media Servers 2 Onthe ACTION panel click Add 3 Configure the following basic settings Parameter Description Server Name Specify the name of the external server Server Type Specify an external streaming server e IIS 7 Media Server e Wowza Media Server e QuickTime Streaming Server Server IP Specify the IP address of the external server you selected Server Port Specifies the port that the RSS 4000 system uses to send the encoded MP4 live streams to the external server Following are the default ports e IIS 7 Media Server 80 e Wowza Media Server 1935 e QuickTime Streaming Server 554 Note Valid port values range from 1 65536 The port number must be the same as set in the corresponding external media serv
38. ameter Description Name Specify a unique name to identify this template Streaming Format Specify the media format to be used for live streaming Note For use with live streaming to external servers you must select MP4 For use with predetermined VRRs you must select WMV Live Streaming Maximum Call Rate Video Quality Specify whether to enable live streaming If this option is enabled the system live streams videos sent from an endpoint or MCU and users can view them in real time by connecting to the Admin UI of the system For more information see Live Streaming on page 80 Specify the maximum bandwidth that can be used by an endpoint or MCU to connect to the Polycom RSS 4000 system for recording and live streaming Specify video input priority e Motion Give higher priority to the motion in the record video Accordingly the resolution may be lowered when the network bandwidth is low It is best for recording people videos e Sharpness Give higher priority to the sharpness of the recorded video Accordingly the frame rate may be lowered when the network bandwidth is low It is usually used for recording content videos Primary Rate Specify the bandwidth to be used for live streaming Note The primary rate should not exceed the rate set to Maximum Call Rate Secondary Rate Specify whether to use a secondary lower bandwidth for live streaming Note The bandwidth
39. at are connecting with the Polycom RSS 4000 system VRR Number The VRR number used by the connection Signal Displays the H 323 or SIP connection type Audio Type The audio protocol used by the connection Video Type The video protocol used by the connection Status The connection status recording paused recording playing back or idle Support Live Whether the connection is performing live streaming This Streaming feature isn t available in maximum security mode Encryption Whether the connection is encrypted Polycom Inc System Administration Polycom Inc Using the RSS 4000 Admin UI You can control the recording using the controls e Start recording live streaming e D Pause recording e m Stop recording live streaming QF End the connection You can dial out to connect the endpoint to record using Dial out to record For more information refer to Starting a Recording on page 11 Web Connections Shows information about all users connected to the Polycom RSS 4000 system To end a user connection click the corresponding 33 If you log in to the Polycom RSS 4000 system from its Viewer Portal as an anonymous user your User ID appears in the Web Connection list as Anonymous Hardware Status Shows the hardware status of the system If the hardware is in abnormal status the font in the status bar appears in red Login Information Displays the last login information on the Polyc
40. at you install an AC surge arrestor in the AC outlet to which this device is connected This action will help to avoid damage to the equipment caused by local lightning strikes and other electrical surges Special Safety Instructions Follow existing safety instructions and observe all safeguards as directed Polycom Inc 101 Before You Start Appendix B Telnet and Terminal Commands Appendix B Telnet and Terminal Commands The Polycom RSS 4000 system supports system debugging from the command line You can select one of the following methods e Connect your computer to the serial port of the RSS system then use a terminal emulation program such as HyperTerminal for system debugging e Configure the system by using Telnet Both methods use the same command format Before You Start Before you can use a hyperterminal program or Telnet service to configure your RSS system you need to configure the application first Configuring a Terminal Program You need to configure the port settings such as e Port COM1 basing on the port used e Baud rate 115 200 bps e Data bits 8 bits e Parity bit None e Stop bit 1 Furthermore you may need to set some other parameters based on the simulation software used e Noecho for local input e The settings for the DEL and Backspace keys e Enter New line e The simulation type for the endpoint Automatic or ANSI Polycom Inc 103 Polycom RSS 4000 System User Guid
41. atus Status Ready Description File created and ready to use Waiting File waiting to be transcoded Transcoding File in transcoding Error File transcoding error Stopped File creation stopped 4 Click Close to exit the Media Files window To add new media files 1 Goto Media gt Archives Polycom Inc 77 Polycom RSS 4000 System User Guide 78 a Aa WO N 6 1 2 3 4 Media Management In the archives list select an archive On the ACTION panel click Media Files Click Add Configure the following settings Parameter Description Target Device Specify on which device you intend to play back the new media file The system selects a default rate and resolution when you select a device You can change them to suit your needs Rate Specify the media rate Resolution Specify the media frame resolution Layout Specify the layout for displaying people and content video You can choose from the following layouts e Single window large content Displays people video and content in a split window with content taking the larger part of the window e Single window medium content Displays people video and content in an evenly split window e Single window small content Displays people video and content in a split window with content taking the smaller part of the window Note If there is no content sharing you
42. backup and Full media backup Files which have been backed up are not backed up again unless Full media backup is conducted Files of format WMV MP4 MP3 and ZIP are backed up in a media backup operation However RAW files are not included To back up system database media files of all formats RAW WMV MP4 MP3 and ZIP you need to perform an image backup For more information see Backing up Image Data on page 44 To back up system configurations see System Configuration Backup Restore on page 42 To automatically back up archives 1 Goto Admin gt Data Backup Restore 2 Inthe Media backup configuration area specify where to save the backup data in the text field beside Media Back Path 3 Select Enable automatic media backup Configure the following settings Parameter Description Frequency Select the period for automatic backup measured in day Start Time Select the start time of automatic backup 5 Set whether to Auto remove after backup is successfully completed If selected the recorded files are automatically deleted from system after backup 6 Click Update The system restarts to apply your changes To manually back up the archives gt gt In the ACTIONS list click Full media backup You can see the backup status in Backup Restore Status The system archives are backed up to the configured FTP server You can upgrade the software version of the RSS 4000 when you log in as an admini
43. ber of characters that must be different or in a different position in a new password If this is set to 3 123abc can change to 345cde but not to 234bcd Default 0 normal mode 4 MSM mode Specify the maximum number of consecutive repeated characters in a valid password If this is set to 3 aaa123 is a valid password but aaaa123 is not Default O normal mode 2 MSM mode Specify the minimum number of uppercase characters required for a valid password Default 0 normal mode 2 MSM mode Specify the minimum number of lowercase characters required for a valid password Default 0 normal mode 2 MSM mode Specify the minimum number of numbers required for a valid password Default 0 normal mode 2 MSM mode Specify the minimum number of special characters required for a valid password Supported characters include the characters displayed in the Special Characters Set field Default 0 normal mode 2 MSM mode Polycom Inc System Configuration Using the RSS 4000 Admin UI PIN Failed PIN Lockout Threshold Specify the number of failed Management PIN inputs allowed before the system forces the user account to log out Default 0 normal mode 3 MSM mode Minimum PIN Length States the minimum number of characters required for a PIN code Default 9 characters MSM mode Maximum PIN Length States the maximum number of characters re
44. can enter several related words within a length of 128 bytes Enable PIN Code for Playback Specify whether to enable PIN code protection for the archive If a PIN code is set you must enter the correct PIN code to play the live streams or archives created using this VRR After this option is selected you must enter a PIN code consisting of 1 16 digits in PIN Code Recording Immediately If this option is selected the system immediately starts recording once you connect to the VRR If deselected you may need to manually start recording through the Admin UI or the TV UI Note You must select this option when you use recording reservation Email Notification If this option is selected once the VRR recorded video has completed its format conversion and is ready for viewing the system sends an email message to the address set here Separate several addresses with semicolons Default Recording Description If necessary you can enter additional VRR information such as the owner and usage in order to improve identification and classification management when there are many VRRs 4 Optional Click the Allowed User Groups tab to set allowed list for that VRR Users and groups defined in the list can view or modify VRR recorded files or live streaming For information about user and group settings refer to User Management on page 54 5 Double click an item to add it to the allowed list To
45. clerical errors Information in this document is subject to change without notice Contents Contents G ing Soned chose Prue eaeenrcascessnteeeses I System OVELVIEW pscrraceietoniek othe nepa nai enni ba neas ee SE 1 Installation s4 c iaaidg reee a AT a ORENT E EAN 1 Unpacking and Installing 0022 2 System Indicators ces se bee es at tiro op EDE eb ee PRAN EEEa ens 3 System Initial Configuration 00 0020 4 Before YOU Start 2 s0 lt icnh oc cdoe scccheasebiquw eh eae been nee emo ae 4 Obtaining Network Information 0 0008 4 Obtaining the Product Activation Key 0000 4 System Initial Configuration 00 0 eee eee eee 5 Before you Starts oc cde tuesscventiecaed Mth aie bolt shale EE ETE EERE joey hae 5 Optional Installing Multicast Controls 000 0008 9 Optional Configuring the Gatekeeper Settings 9 USE Interfaces 6 56 ccc ee dam teen pene Ae PEE RENE EERE dn EEES ENEE EDANE S 10 Working Mode 38 c 5c cies niiti photo aban EEEE kik ad TAUNTS 11 Starting a Recording sisri tirir innit E ERREEN elegy Genser eevee oy 11 Playing Back Media Archives 0 0000 e eee eee eee eee 13 Viewing Live Streams 3ccicieiedcidagh is tenan bens Sete Hehe 14 2 Using the RSS 4000 Admin UI 06 Basics about the Admin UI 6 eee eens 15 Admin UL Layout iedee iii tii
46. ctory 2 8 gencesieibtecd Godel ethic GOH aN eh OS Gate Ath es 33 Importing Active Directory Users 0 0 00 cece ee eee ee 34 Calendar Configuration n sessur nss nerne rrun eee eee 35 Signalling Settings escuco eces ata aa a a a Sa 36 I m DDD TE EE EE E E EEE E E AE E EE 36 SIP vie tisa havin ena db telus e ELSE EEE bid eee 36 SNMP ae hers ot totes ts not woke as nies Eaten AE EN ieee ands Gis lee 37 System Administration 00 40 Dashboard s eor 3 004 3atr dunia sah eae owt aise eas ei etic 40 Signaling Connection 0 000 0 40 Web Connections siine te cee ee Veen ear ENEE ee er sv aw ede 41 Hardware Status c 6 cis ete ei vou EOE EAEEREN 41 Login Informations cose ove eee E eee ce G 41 Streaming Sessionin e een eh da ees Ata ee ee 41 Systemi Alerts cic4 doa teleae lots bY eee EAE T da kb ese ks 42 System Information 0 00 42 Gatekeeper Status 0 00 6208 naida seek valde Seiad ee bs 42 External Server Status 0 00 0000 0002 ee eee 42 DIP Server Status sages e soi Queer aa Godse Gag tad ete 42 System Configuration Backup Restore 0 0000 42 Data Backup Restore 0 0 eee eee cece ees 43 FTP Server Configuration 0 00000 000000008 44 Backing up Image Data 000000 00 eee eee 44 Restoring User Data 0 0 0 0 tose E cen deR cece S 45 Media Back p ne enoi seb E eee a piesa eho wets 4 46 Syste
47. day Today s logs Delete Archived Removes the selected log file archive Logs Only users with the Auditor role can delete archives and only archives that have been downloaded can be deleted Show Download Displays the Download History list for the selected log file History archive showing who downloaded the archive and when This command is only available if the selected archive has been downloaded 51 Polycom RSS 4000 System User Guide System Administration Email Settings Disk Warning Log Settings 52 To download log files 1 In the Log list select the log to be saved 2 Inthe ACTIONS list click Download 3 In the Save Files dialog box select where to save this file and then click Save This function is available to administrators and auditors only You can set an email address for your Polycom RSS 4000 system This email address shows as the sender when the system sends meeting notification to the participants To set an email address for the Polycom RSS 4000 system 1 Goto Admin gt Email Settings 2 Enter an email address and click Update Administrators can set the system to display warning information once the free hard disk space reaches a certain threshold To set a hard disk warning threshold 1 Go to Admin gt Disk Warning 2 Seta disk space threshold You can set a value in the range of 10 50 G when the free hard disk space reaches this threshold You can chang
48. delete an item from the allowed list double click it To authorize a user to edit check v for that user in the allowed list 6 Optional Click Advanced Property tab to configure the following settings Polycom Inc 63 Polycom RSS 4000 System User Guide Virtual Recording Room VRR Parameter Description Enable Multipoint VRR Specify whether to enable multipoint VRR You can select one of the layout e Lecture Mode Displays the lecture in the full screen When a participant keeps speaking for 10 seconds the system elects him or her as a lecturer The lecturer switches between the two sites through the audio activation e CP Mode Displays the video of two sites side by side on the screen For more information see Multipoint Recording on page 66 Enable Predetermined VRR Specify whether to pre create a live streaming link If selected specify the Scheduled time of the meeting Specify also the following settings Permanent Reservation Specify whether the VRR is available permanently even if no device calls in Idle Time to Live Specify an idle time in range of 5 120 minutes The VRR is removed from the system automatically in the following scenarios There is no device dial into the VRR for the time set here after the Scheduled time arrives The device disconnected from the VRR for the time set here For more information see Predetermined VRR on page 65 Enable External Me
49. dia Servers Specify whether to support external media servers When select this option you can e Select one or more media servers to which you can live stream meetings e Select one or more FTP servers to which you can transfer meeting recordings and view these recordings on demand later Note You need to configure external servers from External Servers gt Media servers first For more information see To configure external media servers on page 69 7 Click OK list and authorized to view and edit e Once a VRR is created the VRR owner is automatically added to the allowed e Administrators are not limited by the allowed list and have always permissions to view and edit VRR recorded files or live streaming 64 Polycom Inc Virtual Recording Room VRR Using the RSS 4000 Admin UI Predetermined VRR You can use predetermined VRRs to pre create live streaming links After you create a predetermined VRR you receive an email titled Your Reservation VRR your predetermined VRR name is ready The email contains the URL of the live stream merely creates a live stream link for you but not reserve the relevant resource for 4 When you create a meeting recording using a predetermined VRR the system the meeting To create a reservation VRR 1 Click VRR gt VRRs 2 Inthe ACTIONS list click Add 3 Click General Properties configure the following a Select a template which enables
50. ding the following files e Files of the status Transcoding or Waiting e Files of the original RAW format a Aa WO N To stop an ongoing transcoding Go to Media gt Archives 2 Inthe archives list select an archive 3 On the ACTION panel click Media Files 4 Click a media file of the status Transcoding or Waiting and then click Stop 5 Click OK and then click Close 4 You cannot stop transcoding files of the status Ready Error or Stopped Polycom Inc 79 Polycom RSS 4000 System User Guide Media Management Live Streaming 80 Quick Code A quick code is generated automatically for every archive after the system completes a recording You can view the recorded video by the quick code using the remote control of an interoperable endpoint Quick code is not supported in SIP calls or recordings created using multipoint VRRs To see a list of compatible endpoints please refer to the Release Notes for the Polycom RSS 4000 8 0 on http support polycom com To view the quick code of an archive 1 Go to Media gt Archives 2 Double click an archive The quick code is displayed in the Properties page of archives To play back archives using the quick code gt gt Dial using one of the following formats Ifthe system has been registered to a gatekeeper dial RSS E 164 prefix Quick Code For example if the E 164 prefix of the Polycom RSS 4000 system is 1234 and the quick code of the f
51. dress Specify the calling address The system supports entering the calling address with an extended service number in the address box If you call a Polycom RMX system you can dial into the conference held on the RMX system by entering the numbers in the following formats e RMX E 164 prefix room number Use when every system has registered to a gatekeeper For example if the RMX prefix is 925 and the room number is 1001 dial 9251007 Note If the conference requires a password you can dial RMX E 164 prefix room number password e room number RMX IP address Use when every system has enabled SIP For example if the room number is 1001 and RMX IP address is 172 22 30 40 dial 1001 172 22 30 40 e RMX IP address room number Use when a system has not been registered to a gatekeeper For example if the RMX IP address is 172 22 30 40 and the room number is 1001 dial 172 22 30 40 1007 Note If the conference requires a password you can dial RMX IP address room number password VRR Name Click Select to select a virtual recording room VRR You can use the built in default VRR or one you have created A VRR defines recording policies For more information refer to Virtual Recording Room VRR on page 58 5 Click OK 6 When the connection between the Polycom RSS 4000 system and the endpoint is established you can click to start recording selected VRR 4 The recordi
52. e ACTIONS list click Login Banner Setting Polycom Inc System Administration System Logs Polycom Inc Using the RSS 4000 Admin UI 3 Select Enable Login Banner and customize the banner message 4 Click OK To cancel all changes and restore the system default banner settings click Restore Default The Polycom RSS 4000 system integrates HIDS Host based Intrusion Detection System to enhance security by allowing the administrator and auditor to monitor access and modification to the system and files The logger utility is activated at the system startup and continually records system events The log files generated by the utility contain the following information e Events occurred in system internal modules e Administrator activities e System login attempts e Unusual or malicious activities e Operation errors All log files generated the day before are automatically compressed into a zip file named year month date zip at 00 01 00 GMT every day We recommend a maximum disk space of 5 GB for log files storage You are prompted when the system reaches the storage limit Auditors can delete logs to free the disk space Auditor Actions The following table shows actions the auditor can perform from the Action list Action Description Refresh Refreshes the list and adds newly generated log files Download Downloads the selected log file Download Downloads all the log files generated to
53. e EEEE E AEREE ge emanate 16 User Permissions ceprercisebri tesit tiean KE EAE EEE ERATE ne 17 Common Operations esre erar t Karren ENE EEA KEERAS EET RERS ATENA 18 List Sorting Searching and Refreshing 000055 18 Sizing the Pane eesti erine o ae EE EASON SEAE Baek 19 System Configuration oer ireis rrini ECEE a EAEE EE E 19 IP Settings mnre ken en e a and lagen eva nln E n ai 19 System MME sortari eTa ET ENE Sees DELEON EEA 19 Recording Stun gS i 0 2 6464 cbc wie Rha coger cr ghee EEE ESAERA RER 20 Multicast Settings ccc cc cic sents ene ed ee ese eases ebb ee phases 21 Before YOU Start sre iierii Bodo nna EEEE ERNEA EAK EN ths 21 Configuring Multicast 0 22 Certificate Management 0000 22 Installing the Certificate in the System 0 0000 eee 23 15 Administrator Guide Polycom QDX 6000 Systems Viewing the Certificate Details 0 0 0 000 25 Removing a Certificate usuusu nuusan runn eee eee 26 Using OCSP to Obtain Revocation Status 00 26 Client Certification iseina e n yack tae wnt a oe as 26 QOS ic ian shes ee dence a Giant chicos ta doula ents 27 Security SettingS godai epia cece cent eben eee S 29 POrts 38 sek Awe tues ote Sou SS GAS Pe EER 29 Diagnostics a2i2 ire eine es Steet wat Bie ee Seo 29 Security Pokey ase n EE RAR heehee Mea 30 Service SEIN GS seta sie PM ed eco hed dete ited ait hie tak 33 Active Dire
54. e LAN1 port of the Polycom RSS 4000 system using a cross over network cable 3 In your Internet Explorer enter https 192 168 1 254 rss Optional Click Select language and select a language for the Admin UI 5 Enter the default administrator s user name and password both are admin by default and then click Log In Change your password and then click OK The Product Activation page displays when you log in for the first time Enter the activation key and click Update does not allow outgoing and incoming calls You cannot record live stream or play If you do not activate the system you can still use the Admin UI but the system back meetings either 8 When prompted to restart the system select No to proceed with setting the IP address 9 Go to System Config gt IP Settings and configure the following settings Parameter Description Enable Network Specify whether to route the signaling and management Separation traffic through LAN1 and LAN2 interfaces separately This offers higher security for the signaling data Obtain an IP Address Specify the system to obtain an IPv4 address Automatically DHCP automatically Note Obtaining an IP Address Automatically is not recommended For best results the system should be configured with a static IP address 6 Polycom Inc System Initial Configuration Polycom Inc Using the following IP Address Getting Started Specify whether to
55. e Login Enabling Telnet in Windows Login 104 Before you can use Telnet to configure your system you need to enable the Telnet service first Below is an example on how to enable Telnet service on Windows 7 0 To enable Telnet on Windows 7 0 1 From your computer click the Start button Select Control Panel 2 Click Turn Windows Features On or Off under the Programs and Features 3 Scroll down in the dialog box click the check box next to Telnet Client Click OK To connect with Telnet 1 Click the Start button Type cmd in the search box 2 Type telnet at the command prompt followed by the IP address of your RSS 8 0 system If you have completed all the above configurations and launched the terminal simulation software successfully press the Enter key The login interface appears The login interface shows all of the software information and you ll be prompted to enter the login password Enter the login password and press the Enter key The factory default login password is POLYCOM case sensitive If you entered a wrong password you may be required to re login to the system If you entered the right password you are brought directly to the command setting interface Polycom Inc Command Introduction Appendix B Telnet and Terminal Commands Command Introduction Help After logging into the system you may enter or help after the prompt to show the command prompt information e lt g
56. e Microsoft Active Directory server LDAPS e Microsoft Exchange Server SSL Polycom Inc System Configuration Using the RSS 4000 Admin UI FTP Server FTPS Installing the Certificate in the System To install certificates on the Polycom RSS 4000 system 1 Install your chosen certificate authority s public certificate if necessary so that the Polycom RSS 4000 system trusts that certificate authority Create a certificate signing request to submit to the certificate authority Install a public certificate signed by your certificate authority that identifies the Polycom RSS 4000 system The Polycom RSS 4000 system accepts the following types of certificate chains or single certificates Type Description pem Privacy Enhanced Mail base64 encoded DER certificate enclosed between BEGIN CERTIFICATE and END CERTIFICATE cer crt der Usually in binary DER form but Base64 encoded certificates are also common refer to pem p7b p7c PKCS 7 SignedData structure with certificates or CRLs and without data p12 PKCS 12 may contain public certificates and password protected private keys pfx PFX predecessor of PKCS 12 This type usually contains data in PKCS 12 format for example with PFX files generated in IIS Installing a Certificate Authority s Certificate You must install a certificate authority s certificate if you don t obtain a certif
57. e participants of the ongoing recording Polycom Inc System Configuration Multicast Settings Polycom Inc Key Frame interval Using the RSS 4000 Admin UI Specify the fast forward and backward intervals when playing back recorded files on an endpoint For example if it is set to one minute the system inserts an index marker every minute when recording When you press Fast forward using FECC Far End Camera Control or DTMF the video playback jumps to the nearest index marker from the current location AES Specify how AES Advanced Encryption Standard encryption is enabled for H 323 connections Required For All Calls Enable the AES encryption for all H 323 calls including video and audio only calls This option requires the device to connect the system with AES enabled otherwise the connection cannot be set up Required For Video Calls Enable the AES encryption for all H 323 video calls This option requires the device to connect to the system with AES enabled otherwise the connection cannot be set up When Available Enable the AES encryption for H 323 connections when the peer device enables the AES option and vice versa Support AES 256 Bits key for encryption Specify whether to enable the 256 bit key for AES encryption If not selected the AES uses 128 bit key for encryption by default The Polycom RSS 4000 system supports the multicast function and can perform the one to
58. e system s address for example https 10 11 12 13 rss Go to System Config gt Signaling Settings gt H 323 Select Register To Gatekeeper Configure the following settings Polycom Inc 9 Polycom RSS 4000 System User Guide User Interfaces Parameter Description Primary Gatekeeper Indicates whether the system is registered to the primary gatekeeper Gatekeeper IP Address Specify the IP address for the gatekeeper Gatekeeper Port Specify the port number for the gatekeeper Register s User Information for Gatekeeper Specify whether to register the system to a Polycom DMA 7000 system for H 235 0 authentication When H 235 0 authentication is enabled the gatekeeper ensures that only trusted endpoints are allowed to access the gatekeeper Gatekeeper User Specify the user name for registration with the Polycom DMA server Gatekeeper Password Specify the password for registration with the Polycom DMA server Alternate Gatekeeper Indicates whether the system is registered to the alternate gatekeeper Note The alternate gatekeeper is used only when the primary gatekeeper is not available System Prefix E164 System H 323 Alias Specify the E 164 number for the system Specify the H 323 alias for the system 5 Click Update The system restarts to apply your changes User Interfaces The Polycom RSS 4000 system provides four ways for you to conf
59. e the system logging strategy configure warning limit and enable remote logging To configure the log settings 1 Goto Admin gt Log Settings 2 Configure the following settings Polycom Inc System Administration Using the RSS 4000 Admin UI Parameter Description Logger Level Specify the system logging level which decides to what level system events should be written into the rss_admin log file e Info logs all non debug messages e Debug logs all messages e Error logs the fewest number of messages Log Warning Capacity Specify the percentage of log file capacity used at which the system displays a warning on the dashboard Enable SysLog Specify whether to integrate the system with a syslog server for log collection and management When a syslog sever is configured the system forwards its log messages to the server automatically Restart and Shutdown You can shut down or restart your system or clean the system data and restore it to the factory default configuration Before unplugging the system you need to shut it off using the Shutdown page to A turn it off To restart or shut down your system 1 Go to Admin gt Shut Down 2 Select Restart or Shut Down restored to the default configuration e Before the system restarts to complete restoring to the factory default configuration please remove the USB device connected to the system Otherwise after the system restarts
60. eaming rates this allows you to choose the appropriate bandwidth to view video based on your network condition Starting a Live Streaming Make sure that live streaming has been enabled for the recording template you are using before starting live streaming For more information see To define a recording template on page 59 Procedure for starting a live streaming is the same as the one for starting recording For more information see Predetermined VRR on page 65 4 You cannot pause during live streaming Viewing Live Streaming Information If live streaming is in progress on the system the current live streaming list displays on the Live Streaming page Go to Media gt Live Streaming in the menu bar at the top of the page to enter the Live Streaming page On this page ordinary users can only see the following two types of live streaming content e Live streaming performed by users own VRR e Live streaming performed by the VRR for which the user has been added to the allowed list The live streaming list displays live streaming summary suchas live streaming name owner VRR number used and creation time You can also click a specific live streaming content to check its details in the Live Streaming Details area on the right side of the page Viewing Live Streaming Video When the system starts live streaming you can view the video being live streamed in real time on the Live Streaming page To view live streaming
61. ed make sure the option Block Pop ups is OFF For PC Internet Explorer version 7 8 and 9 From Tools gt Internet Options gt Privacy make sure the option Turn on Pop up Blocker is NOT selected You can play back recorded media archives stored in the Polycom RSS 4000 system using one of the following methods Playing back from the Polycom RSS 4000 system s Viewer Portal For more information see Managing Archives and Live Streams Using the Viewer Portal on page 94 Playing back from the Polycom RSS 4000 system s Admin UI For more information see Playing Back and Downloading Archives on page 74 Polycom RSS 4000 System User Guide Viewing Live Streams Playing back by calling the Polycom RSS 4000 system with an interoperable endpoint or by entering the archive s quick code on the remote control of an interoperable endpoint You can only play back H 323 recordings that are not recorded with multipoint VRRs using the quick code For more information see Viewing Archives Using the TV User Interface on page 90 and Quick Code on page 80 To see a list of compatible endpoints please refer to the Release Notes for the Polycom RSS 4000 8 0 on http support polycom com Download recorded files and play back using compatible media players For more information see Playing Back and Downloading Archives on page 74 Viewing Live Streams To view live steams your device must turn off the pop up blocker
62. ediately is You can view all files recorded by the Polycom RSS 4000 system in the Media gt Archives page An administrator can view play back delete download or re transcode these media files An ordinary user can only view the following types of archives e Meeting archives recorded by the VRR created by the user e Meeting archives recorded by the VRR for which the user has been added to the allowed list 73 Polycom RSS 4000 System User Guide 74 Media Management e Meeting archives for which the user has been added to the allowed list Viewing Archive Details On the Media gt Archive page administrators and authorized users can view a summary of each archive Users can also click an archive to view its details Parameter Description Name The name of the archive Duration The duration of the archive Video Type The video protocol used by the archive Audio Type The audio protocol used by the archive Content Type The existence of H 239 dual stream recording Create priority The priority for archive transcoding Key words The keywords for this archive Description The description for this archive Play URLs Copy the URL of playing the archive to the clipboard For archives recorded in two different bandwidths clicking the Copy link will copy two URLs You can also click 5 to play back the archive or to multicast it if these icons are available Play
63. elect and then select a Template that uses MP4 as the Streaming Format 4 Click Advanced Properties tab to configure the following setting Parameter Description Enable External Select this option to support external media servers You Media Servers can e Select one or more media servers to which you can live stream meetings e Select one or more FTP servers to which you can transfer meeting recordings VoD files and view these recordings as on demand streams later Note You need to configure external servers from External Servers gt Media Servers first 5 To configure the rest of the settings refer to To define a VRR on page 62 6 Click OK list and authorized to view and edit e Administrators are not limited by the allowed list and have permissions to view and edit VRR recorded files or live streams e Once a VRR is created the VRR owner is automatically added to the allowed combination for live MP4 streaming each RSS external server amp publishing point configuration can only be used by one VRR This limitation is enforced to prevent several VRRs from trying to stream different videoconferences to the same external media server publishing point To avoid multiple VRRs from using the same external server amp publishing point Polycom Inc 71 Polycom RSS 4000 System User Guide External Servers 72 To live stream a meeting to external servers 1 Do one of the follow
64. em is lower than the bandwidth for certain recorded files such files would not display on that endpoint s screen Participants in a multipoint recording cannot view archives through the TV user interface To view the videos recorded by current VRR 1 2 Select View VRR Archives and press the right arrow button Select a file and press the right arrow button You can use the up down arrow buttons to select the file and press Zoom out Zoom in to turn page When you highlight a file its related information such as record time duration and VRR used appears on screen When asked to input the PIN code you can input the correct PIN code and then press If the PIN code you input is wrong the system returns to the File List page During the playback of video you can press the up arrow button to exit playing and return to the file list To view all videos recorded on the Polycom RSS 4000 system gt gt Select View All Archives and then press the right arrow button 91 Using the Polycom RSS 4000 Viewer Portal Using the RSS 4000 Viewer Portal Using the RSS 4000 Viewer Portal This chapter presents how to use the Viewer Portal of the Polycom RSS 4000 system Using the Polycom RSS 4000 Viewer Portal In addition to the Admin UI the Polycom RSS 4000 system also provides an HTML interface for you to view and play archives live streams or reserve meeting recordings You can log in to the Viewer portal as a user or
65. entication Specify the type of encryption to use when connecting with Protocol this user e MD5 Message Digest 5 e SHA Secure Hash Algorithm Authentication Specify the password that will be used to log in over the Password Authentication Protocol Note A valid password contains 8 64 characters and not include these characters amp lt gt 39 Polycom RSS 4000 System User Guide Privacy Protocol System Administration Specify the privacy protocol that you want to use e DES Data Encryption Standard e AES Advanced Encryption Standard Privacy Password Specify the password that will be used to log in over the privacy protocol Note A valid password contains 8 64 characters and not include these characters amp lt gt Community Name Specify the trap destination community name 7 Click Update The system restarts to apply your changes System Administration Dashboard 40 You can find realtime system status and information on the Dashboard Signaling Connection Shows connection information and recording status of endpoints or MCUs which currently dial and set up connections with the system Click to expand detailed parameters information The table below provides parameters descriptions Parameter Description IP Host The IP address of the device connected to the Polycom RSS 4000 system Name The name of devices th
66. eo after recording If this option is enabled an MP4 file icon appears in the archives in the list of format conversions after the recording ends Generate an MP3 audio file Specify whether to convert files into MP3 audio format after recording If this option is enabled the MP3 file icon appears in the archives in the list of format conversions after the recording ends This option is often required to be enabled when recording an audio only call Note Polycom RSS 4000 does not support G 728AB or Siren 14 32K Lost Packet Specify whether to enable the Lost Packet Recovery LPR Recovery LPR capability LPR can effectively improve the decreased video quality caused by network packet loss This option takes effect only when the peer device enables LPR capability as well Restrict the Specify whether to restrict the bandwidth within the range of recording to CIF SIF resolution 1024Kbps No matter what functions the endpoint has calls made with this template are recorded using CIF SIF resolution Polycom Inc Virtual Recording Room VRR H 264 High Profile Using the RSS 4000 Admin UI Specify whether to enable the H 264 High Profile capability H 264 high profile requires a much lower bandwidth than the traditional compression algorithms to achieve the high definition video which dramatically reduces the use of network resources This option takes effect only when the peer device e
67. er If a firewall sits between the RSS 4000 system and the external server make sure that rules are set to allow the two way communication between the RSS 4000 system and the external server 4 Specify whether to enable Live Streaming If enabled also configure the following settings Polycom Inc 69 Polycom RSS 4000 System User Guide 70 External Servers Parameter Description Application Name Specify the name of the external media server s application to be used for the live streaming Note Contact the administrator of the external media server for the naming rule of the application name Publishing Port Name Specify a name for the publishing point Note Contact the administrator of the external media server for the naming rule of the application name Note If the publishing point name contains the suffix sdp and you use the QuickTime Player to view the live stream the QuickTime Player opens as an embedded window otherwise as a pop up window User Name Specify the user name to access the external media server Password Specify the password to access the external media server Specify whether to stream video on demand VoD from this server If enabled also configure the following settings Parameter Description Application Name Specify the media server s application name Note Contact the administrator of the external media server for
68. er FTP IP Specify the IP address of the external server s FTP server FTP Port Specify the port assigned to the external server s FTP server The default port is 21 User Name Specify your user name to access this FTP server Polycom Inc Media Management Using the RSS 4000 Admin UI Parameter Description Password Specify your password to access this FTP server Default Path Specify the default FTP directory to save your recordings Use to represent the root directory Enable SSL Specify whether to enable SSL encryption for the communication between the Polycom RSS 4000 system and the FTP server 4 Click OK To transfer meeting recordings to FTP servers 1 Do one of the following Make a call to the Polycom RSS 4000 system Callan interoperable endpoint or join an MCU hosted meeting from the Polycom RSS 4000 system by using a VRR configured for use with external servers For more information see Starting a Recording on page 11 2 When the connection between the Polycom RSS 4000 system and the endpoint is established you can click to start recording The recording is transferred to the specified FTP server upon the completion of the recording and code conversion Media Management Archives Polycom Inc You can archive your conferences and manage your archives enabled in the selected VRR 4 The recording and live streaming start immediately if Recording Imm
69. erface in a multipoint recording gt gt Press the Zoom out button or DTMF key 9 After the endpoint sets up connection with the Polycom RSS 4000 system it enters the TV user interface menu page where common recording and playback options are provided as shown below If the Recording Immediately function has been enabled in the VRR used by the endpoint for dialing the endpoint enters Recording page directly When the recording is stopped or cancelled the endpoint returns back to the main menu page You can control the Polycom RSS 4000 system using the FECC and DTMF functions of the remote control When your endpoint supports FECC or DTMF use the remote control to operate the TV user interface menu page You need to press the far end button on the endpoint s remote control to access the TV user interface The table below defines in detail the FECC and DTMF operation keys on the remote control of Polycom endpoint Polycom Inc Introduction to Main Menu Page Polycom Inc Using the RSS 4000 TV User Interface Scenario FECC DTMF Description When in the menu display state When in the video playing state Return to the higher level menu e Go to the lower level menu e Confirm the selection Select upward cyclic Select downward cyclic Zoom In Turn to the next page if the menu items cannot be displayed on one page Zoom Out 4 2 Tur
70. ernate DNS Server Specify the alternate DNS server address for the system to resolve domain names 11 Click Add to add static routes You need to enter the following information for each route Parameter Description Destination Specify the IP address of the destination network Gateway Specify the IP address of the gateway to access the destination network Subnet Mask Specify the subnet mask for the destination network 12 Click Update The system restarts to apply your changes 13 Change your computer s IP address back to its original address This is to ensure your computer and the Polycom RSS 4000 system are within the same network To change the IP address using the RS 232 Console 1 Connect your computer to the RS 232 port of the Polycom RSS 4000 system with a serial port cable and activate the console port 115200 8 bits 2 After you log in to the console port enter the default password POLYCOM to enter the system 3 Enter or help after the prompt and the system displays available command information 4 Change the IP address using the command in the format below set lanl ip dhcp static lt ip gt netmask lt mask gt gw lt gateway gt Polycom Inc System Initial Configuration Getting Started For example to set the IP address of LAN1 port to 172 21 103 29 subnet mask to 255 255 255 0 and gateway address to 172 21 103 254 enter the fo
71. ess type to call e IP IP address e E 164 E 164 extension e H 323 ID H 323 user ID e SIP URL SIP URL string Address Specify the address of the Polycom RMX system or the endpoint you want to call The Polycom RSS system dials this number to join and record the meeting at the specified time Maximum length 128 characters Note The system validates your input according to the selected Address Type VRR Name Start Date Select a VRR to be used by the connection Note Only VRRs that have enabled the option Recording Immediately appear in the VRR list Specify the date when the recording starts Start Time Select when the recording starts Note The recording time must be later than your current system time You can also select Now to start the recording immediately Duration Specify how long the recording lasts Email Notification Specify one or more email addresses to send a notification to upon the completion of the recording Separate multiple email addresses with semicolons Maximum length 255 characters Note If you configured email addresses in the Email Notification of the specified VRR notifications are sent to these email addresses also 4 Click OK You receive an email notification if set upon the completion of the recording You can also find the recordings in Media gt Archives completed or expired it is removed from this list The reco
72. g Specify a validity period for a Management Account user account that is not used for a long time If the user keeps the account unlogged for the time set the account status changes to Inactive Inactive accounts cannot be used to log in to the system until the administrator changes the status to Active Default 30 days MSM mode Failed Login Lockout Threshold Specify the number of failed login attempts allowed before the system sets the account status to Locked The user cannot log in until the administrator changes the status to Active Default 3 times MSM mode Failed Login Lockout Window Specify the time period during which the number of failed login attempts is calculated Default 1 hour MSM mode Failed Login Locked Duration Specify the amount of time the account stays locked If you specify Indefinite Lockout the account stays locked until the administrator changes the status to Active Default Indefinite Lockout MSM mode 30 Polycom Inc System Configuration Polycom Inc Parameter Session Management Password Management Using the RSS 4000 Admin UI Session Idle Timeout Session Maximum Number Per User Session Maximum Number Per Application Password Expired Warning Period Maximum Password Age Minimum Password Age Reuse Number of Password Allow to contain or reverse User ID Specify the idle time of the system If you do not perform any operation fo
73. he configuration file and click Open Click Upload a Aa WO N Confirm to restart the system Data Backup Restore Polycom Inc The Polycom RSS 4000 system is able to backup user data to the FTP server in the network and restore system user data to the selected time point based on the time points generated in the backup You can choose to back up the entire user data or backup archives separately you can perform a media backup For more information see Media Backup on page 46 e To back up the system database media files of all formats RAW WMV MP4 MP3 and ZIP you need to perform an image backup For more information see Backing up Image Data on page 44 4 e To back up media files of format WMV MP4 MP3 and ZIP not including RAW e To back up system configurations see System Configuration Backup Restore on page 42 43 Polycom RSS 4000 System User Guide 44 System Administration FTP Server Configuration Before backing up user data you need to configure FTP server on the Polycom RSS 4000 system first The Polycom RSS 4000 system supports the following FTP servers e 3CDaemon e FileZilla Server e Serv U e Microsoft FTP7 x For IIS7 x e vsftpd You can also configure FTP servers and transfer meeting recordings to these servers for Video on Demand service For more information see External Servers on page 68 To configure an FTP server for backup 1 Goto Admin gt Data Bac
74. holding down the left mouse button With full web configuration management permissions administrators can view all recordings and live streaming videos configure all functions and monitor and maintain the system System Configuration IP Settings System Time Polycom Inc The Polycom RSS 4000 system supports both IPv4 and IPv6 network communications You can configure parameters to be used for network communication including system IP address DNS server NAT server and speed duplex modes for LAN ports The Polycom RSS 4000 system supports only IPv6 system management and IPv6 H 323 recording It doesn t support IPv6 streaming and IPv6 SIP recording For more information refer to System Initial Configuration on page 5 You can synchronize the system time with your computer or with a network time server To set the system time 1 Go to System Config gt System Time 2 Configure the following settings Parameter Description The time service Specify how to set the system time e The Console Synchronize the system time with your computer e The NTP Server Obtain the system time from a time server Polycom RSS 4000 System User Guide System Configuration Date The current system date and time Time Changing the time manually is not recommended NTP servers 1 and NTP server 2 Specify the address or domain name of a network time server NTP server 2 is used only when NTP server 1 is not
75. icast Video usuusu usuusu r 000 eee 84 My Settings ny ern uean En e E a SOA e e a See Ei 84 Contents Administrator Guide Polycom QDX 6000 Systems 3 Using the RSS 4000 TV User Interface Introduction to Main Menu Page 0 eee 88 Start Recording Using the TV User Interface 0000004 90 Viewing Archives Using the TV User Interface 000055 90 4 Using the RSS 4000 Viewer Portal Using the Polycom RSS 4000 Viewer Portal 0 00000 93 Managing Archives and Live Streams Using the Viewer Portal 94 Reserving Meeting Recordings Using the Viewer Portal 95 87 93 Appendix A Regulatory Notices 0 00000050299 Important Safeguards 0 00 99 Regulatory Notices i csventsse Mov ti i etaudvteeieseedes veetenn ss 99 Appendix B Telnet and Terminal Commands 103 before You Start 22s iy cacti weg dake OE ees 103 Configuring a Terminal Program 0 00 00 eee ee eee 103 Enabling Telnet in Windows 0 0000 ee eee eee 104 E oeat O E E E E E E E EE 104 Command Introduction seessssereneris itike neek amok em EAEE eae 105 Help vscentee so bi eheas vad eee TNIE EAR IEE EENI EEN 105 EXE sgicieccs sage n EEE poets EARE EERE thee ew EE tate ee awe 105 Viewing Device Information 00000 105 Viewing or Setting the System Time Zone n n
76. icate chain that includes a signed certificate for the Polycom RSS 4000 system your certificate authority s public certificate and any intermediate certificates The certificate must be either a single X 509 certificate or a PKCS 7 certificate chain If it is ASCII text it s in PEM format and starts with the text BEGIN CERTIFICATE If it is a file it can be either PEM or DER encoded To install a certificate for a trusted root CA 1 Go to System Config gt Certificate Management 2 If you are using a certificate authority that is not listed obtain a copy of your certificate authority s public certificate 3 Inthe ACTIONS list select Install Certificates Polycom Inc 23 Polycom RSS 4000 System User Guide System Configuration 4 Doone of the followings Click Upload certificate and click to browse to the certificate Enter your password if necessary Copy the certificate text and then click Paste certificate to paste it into the text box 5 Click OK If the certificate can be verified the system installs it Creating a Certificate Signing Request This procedure creates a CSR certificate signing request that you can submit to your chosen certificate authority Creating a new CSR overwrites the existing pending CSR if any To create a certificate signing request Go to System Config gt Certificate Management 2 Inthe ACTIONS list select Issue S
77. ideo into a state of multicast Go to Media gt Live Streaming and then start the multicast see the steps described above Viewing Multicast Video Users can play multicast videos from the system s Admin UI All ongoing multicasts are displayed in the multicast list and disappear after the multicasts end To view a multicast video 1 Go to Media gt Multicast 2 Select the video to be viewed from the multicast list In the ACTIONS list click View Multicast The system opens Windows Media Player automatically to play the video selected Ordinary users can only stop the multicasts they have started The system cannot perform the cycling of multicast videos The multicast ends automatically when the playing of the video ends My Settings You can set your own account information and change your password on the personal settings page This feature is available only when you log in as a user or an auditor 84 Polycom Inc My Settings Polycom Inc Using the RSS 4000 Admin UI To view my settings gt gt Go to My Setting gt My Setting To modify personal settings 1 Configure the following settings Parameter Description Full Name Specify your full name Description Specify additional related information 2 Click Update The system restarts to apply your changes To change the password 1 Inthe ACTIONS list click Change My Password 2 Enter your old password enter and c
78. iew clear the search phase and O click again To play an archive 1 Click Archives 2 Click a media file to play it If you log in to the Viewer portal anonymously only archives that include All_Users G in their Allowed Users Groups appear in the Archives list To view a live streaming 1 Click Live Streaming 2 Click a live streaming to view it If your web browser is the Internet Explorer you may be prompted Display mixed G content when you view a live streaming Click Yes to proceed This happens because the Viewer Portal uses secured HTTP https yet the streaming URL doesn t You can change the Internet Explorer s default security settings from Internet Options gt Internet gt Custom level gt Miscellaneous gt Display mixed content gt Enable Reserving Meeting Recordings Using the Viewer Portal You can log in to the Viewer Portal as either an administrator or a user to reserve meeting recordings To reserve a meeting recording 1 Click Recording Reservation 2 Click Schedule New Recording on the right part of the screen 3 Configure the following settings Polycom Inc 95 Polycom RSS 4000 System User Guide Using the Polycom RSS 4000 Viewer Portal Parameter Description Subject Specify the name of the reservation Maximum length 255 characters Description Specify the description of the reservation Maximum length 512 characters Address Type Specify the addr
79. igning Request 3 When the system prompts select Generate New 4 Enter certificate information Parameter Description Domain Specify the domain name of the system Optional Organizational unit Specify the business unit defined by your organization OU Optional Use a comma to separate several business units Organization O Specify your organization s name Optional City or locality L Specify the city where your organization is located Optional State ST Specify the state or province where your organization is located Optional Country C Specify your two character country code 5 Click OK The Certificate Signing Request dialog box displays the encoded request 6 Copy the entire contents of the Encoded Request box and submit it to your certificate authority Be sure to include the text BEGIN NEW CERTIFICATE REQUEST and END NEW CERTIFICATE REQUEST Depending on the certificate authority your CSR may be submitted using email or by pasting it into a web page 24 Polycom Inc System Configuration Polycom Inc Using the RSS 4000 Admin UI 7 Click OK When your request has been processed your certificate authority sends you a signed public certificate for your Polycom RSS 4000 system Some certificate authorities also send intermediate certificates or its root certificates The certificate authority might send you the certificate as email text an email attachment or content on a sec
80. igure the system and to manage and view media files e Viewer Portal View play archives and live streams or reserve meeting recordings For more information see Using the RSS 4000 Viewer Portal on page 93 e Admin UI Configure recording parameters record meetings play back archives and live streams and monitor the system For more information see Using the RSS 4000 Admin UI on page 15 e TV user interface Record meetings or view archives using an endpoint s remote control For more information see Using the RSS 4000 TV User Interface on page 87 e Hyper terminal interface Debug the system from the command line Polycom Inc Working Mode Getting Started For more information see Appendix B Telnet and Terminal Commands on page 103 Working Mode The Polycom RSS 4000 can work in two working modes e Normal mode Provides the maximum access to the system functionalities and is the most commonly used mode for general video conferencing environments e Maximum security mode Intended for high security environments for example government or military environments by disabling features such as multicast Telnet and serial port access Antivirus protection and separate network signaling and management traffic are also enabled to delivery higher security Unless otherwise noted the following chapters introduce the system on the assumption that it runs in the normal mode Starting a Recording
81. ile to be played back is 567890 dial 1234567890 Ifthe system has not been registered to a gatekeeper dial RSS IP address Quick Code For example if the IP address of the Polycom RSS 4000 system is 10 1 2 3 and the quick code of the file to be played back is 567890 dial 10 1 2 3 567890 If you are asked to enter the PIN code enter the PIN code using the remote control and then press To exit playing and return to the file list during the playback press the up arrow button of the remote control e The quick code playback is available only in H 323 calls when playing back archives that were not recorded with a multipoint VRR e If the bandwidth at which a user endpoint is connected with the Polycom RSS 4000 system is lower than the bandwidth originally used to create the archives then the videos cannot be played back successfully on that endpoint s screen The Polycom RSS 4000 system supports live streaming of video sources such as live video conference or dual stream sent by endpoints or MCUs witha highest resolution of 720p and a maximum bandwidth of 4M You can view meeting videos and the second channel of dual stream in real time by Polycom Inc Media Management Polycom Inc Using the RSS 4000 Admin UI connecting to the Polycom RSS 4000 Admin UI or viewer portal directly through network without using endpoint devices Those live streaming videos are saved in the system Live streaming supports dual str
82. ill view archives and G live streaming If you log in to the Polycom RSS 4000 system from its Viewer Portal as an anonymous user your User ID appears in the Web Connection list as Anonymous Managing Archives and Live Streams Using the Viewer Portal You can view live streaming and play back archives from the Viewer Portal example To view archives and live streams your device must turn off the pop up blocker For e For iPad From Settings gt Safari make sure the option Block Pop ups is OFF e For Android devices From Browser gt Settings gt Advanced make sure the option Block Pop ups is OFF e For PC Internet Explorer version 7 8 and 9 From Tools gt Internet Options gt Privacy make sure the option Turn on Pop up Blocker is NOT selected following situations 4 You cannot view files whose play icon appears as This icon indicates one of the e The file is currently in Waiting or Transcoding status and cannot be played back e Your device cannot play back WMV files To view archive files 1 Click Archives 2 To view the detailed information of the media files click Details 94 Polycom Inc Using the Polycom RSS 4000 Viewer Portal Using the RSS 4000 Viewer Portal To search in archives or live streaming 1 Click Archives or Live Streaming 2 Inthe search field at the upper right of the screen enter the search phrase and then click To clear the search result and return to the full v
83. indicates mandatory options Parameter Description User ID Specify the user ID used for web login User ID must be unique with a length of 1 128 characters and consist of alphanumeric or _ symbol characters Once created user ID cannot be modified Full Name Specify the user s full name Password Specify the login password Confirm Password Specify the confirm password which must be identical to the login password Role User roles Administrator Auditor or User Different roles determine the user operation permissions after logging in to pages For more information see User Permissions on page 17 Description Specify additional related information To import an Active Directory user 1 Goto User gt Users 2 Inthe ACTIONS list click Import AD User This button displays only when the system has been successfully configured with an Active Directory server 3 Selecta user from the list and then click OK 4 When a new user is added the system automatically creates a VRR owned by that user Managing Users The administrator can modify local user information and password or delete user For an Active Directory user the administrator can only edit user status or delete that user 56 Polycom Inc User Management Using the RSS 4000 Admin UI To modify user information 1 2 3 4 Go to User gt Users Select the user entry you want t
84. ing Make acall to the Polycom RSS 4000 system Callan interoperable endpoint or join an MCU hosted meeting from the Polycom RSS 4000 system by using a VRR configured for use with external servers For more information see Starting a Recording on page 11 When the connection between the Polycom RSS 4000 system and the endpoint is established you can click to start recording The recording and live streaming start immediately if Recording Immediately is enabled in the selected VRR For more information on how to view live streams see Viewing Live Streams on page 14 Transferring Recordings to FTP servers Besides using the integrated FTP service provided by external servers you can also transfer recordings to your own FTP servers To transfer meeting recordings to an FTP server you need to do the following steps Aa N Configure one or several FTP servers Configure a template that uses MP4 as the Streaming Format Configure a VRR that selects a FTP server as its external media server Record a meeting using the VRR that has the FTP server enabled Media files of the format MP3 MP4 and WMV are sent to the specified FTP servers To configure your own FTP servers 1 2 3 Go to External Servers gt Media Servers On the ACTION panel click Add Configure the following settings Parameter Description Server Name Specify the name of your FTP server Server Type Select FTP Serv
85. ing 80 maximum capacity 83 logging in web interface 15 M maximum capacity living streaming 83 multicast 83 multicast control 9 multipoint recording 66 P password setting rules 30 PIN setting rules 33 ping 29 playing back 13 port usage 29 predetermined VRR 65 product activation 47 Q QoS 27 quick code 80 R recording settings 20 templates 58 using remote control 90 reserving recording using web portal 95 restoring system configuration 43 111 Polycom RSS 4000 System User Guide 112 user data 45 VRR 58 defining 62 S security policy 30 Ww setting web connections 41 system time 19 web interface settings logging in 15 recording 20 working mode 11 SIP settings 36 SNMP 37 system configuration 19 backing up 42 restoring 43 system font changing 17 system Indicator 3 system logs 51 system overview 1 system time setting 19 system upgrade 46 T Telnet enabling 104 transfer recordings to FTP server 73 TV interface 88 U UI customization customization UI 49 unpacking and installing 2 3 upgrading system 46 user groups 57 new 56 user data backing up 43 restoring 45 user management 54 user permission 17 using remote control 88 web portal 93 V version hardware software 17 viewing archives 74 Polycom Inc
86. ing Back and Downloading Archives The Polycom RSS 4000 system can save recorded videos into different formats layouts and bit rates including e Raw Raw bitstream is automatically generated after the system completes the recording This file can be played back through the TV UI and downloaded for investigating The Raw files are stored in a proprietary format They are used as the source file to generate other media formats e WMV WMV is a common container for Windows Media files You can play back WMV files from the Admin UI Viewer Portal or on a Windows PC The WMV files are generated only when the Generate WMV Video File option is selected in the recording template e MP4 MP4 archives Also known as H 264 streaming files can be downloaded to PCs Macs or to compatible digital media devices such as iPhone and iPad The MP4 files are generated only when the MP4 option is selected in the recording template Polycom Inc Media Management Polycom Inc Using the RSS 4000 Admin UI MP3 MP3 can be downloaded to PCs MACs or to compatible digital media devices that support MP3 files The MP3 files are generated only when the option Generate MP3 Audio File is selected in the recording template ZIP ZIP is a file format used for data compression and archiving A ZIP file is generated upon the completion of the recording transcoding if your recording template enables Generate a Polycom RealPre
87. ing Templates 0 0 0 0 61 VRRS tases Baca a6 ies EEE E aE ea end AAEE es coe oder ena aha 62 Predetermined VRR sunnasta eet Woke vee Wee Gein ee 65 Multipoint Recording 00 0 00 66 Dialing in to a VRR to Start Recording 000 000s 67 Matiaging VRRS ver aonan went ee wh neo dined dines 68 External Seryers orars eain ots Soe eg alo ag iee vee Ses ase ace n SE 68 Live Streaming Meetings to External Media Servers 68 Transferring Recordings to FTP servers 0000005 72 Media Management 0 00 c cee eee eee eee eee 73 ATCHIVES amen ideas Aaa bates Madnick ches acai saga ces ne E ayy ae 73 Viewing Archive Details 0 0 0 000000 74 Playing Back and Downloading Archives 0005 74 Archive Statusa eiiie ese eaa ea a aa Goats USA 75 Modifying Archives possis aniso cob ss ees ole erati anini nn ea 76 Using Dynamic Archiving ssssssesererrre rererere 77 QUEE Code E a A a a a ed a E 80 Taye Stred Ming ssas ee ee Sain eats AR NE E N RE TN 80 Starting a Live Streaming 0 eee eee 81 Viewing Live Streaming Information 00 re 81 Viewing Live Streaming Video 0 000 000k 81 Live Streaming Resources Usage 0 0 c eee cece 82 M ltic st oee eased Sets Bales ote Acces tee apes EEA E Ea ack 83 Multicast of an Archive or a Live Streaming Video 84 Viewing Mult
88. ing the Copy link will copy two URLs H 323 A gatekeeper manages functions such as bandwidth control and admission control The gatekeeper also handles address translation which allows users to make calls using static aliases instead of IP addresses that may change each day For more information refer to Optional Configuring the Gatekeeper Settings on page 9 SIP If your network supports SIP you can use SIP to connect IP calls The Polycom RSS 4000 system only supports SIP integration with the Polycom DMA SIP servers To configure the SIP settings 1 Go to System Config gt Signaling Settings gt SIP 2 Configure the following settings Polycom Inc System Configuration SNMP Polycom Inc Using the RSS 4000 Admin UI Parameter Description Enable SIP Specify whether to enable the SIP in the system You need to set the SIP server related parameters after this function is enabled Transport Type Specify the transport layer protocol used for communicating with the SIP server It needs to be consistent with the protocol supported by the SIP server Enable Certificate Validation Specify whether to validate the server s certificate before accepting it This option is available only after you select TLS as the Transport Type Note The RSS system always sends its own certificate to the server regardless of the selection here Register to SIP Server Specify whether to regi
89. kets tagged with this definition are delivered with minimal delay e None No optimization definition is applied This is a compatibility mode in which routing is based on Precedence priority settings only Select None if you do not know which standard your router supports Enable DSCP Enable DSCP Differentiated Services Code Point for operations administration and maintenance packets If this option is selected enter values in the OA amp M fields The value range is 0 63 3 Click Update The system restarts to apply your changes 28 Polycom Inc System Configuration Security Settings Polycom Inc Using the RSS 4000 Admin UI Ports The port are used to set the Polycom RSS 4000 system to allow H 323 and SIP Session Initiation Protocol calls on pre configured ports To configure the port 1 Go to System Config gt Security Settings gt Ports 2 Configure the following settings Parameter Description Fixed Ports for H 323 Specify whether to define the TCP and UDP ports for H 323 connections e Don t select this option if you are defining a Network Service for local calls that does not require configuring a firewall to accept calls from external entities e When this option is not selected the system uses the default port range e Ifthe firewall is incompatible with H 323 enable this setting and specify the TCP and UDP port ranges Fixed Ports for BFCP Specify whether to
90. kup Restore 2 Select Enable Data Backup Restore 3 Configure the following settings Parameter Description Server Address Enter the IP address and port of the FTP server User Name Enter the account and password for login to the FTP server lf the FTP server has anonymous logins enabled Password you can click Use Anonymous to log in using anonymous account Note The registered FTP user should possess read write permissions to user root directory Enable SSL Set whether to enable SSL encryption for the communication between the Polycom RSS 4000 system and FTP server The system can only support implicit SSL FTP 4 Click Update The system restarts to apply your changes When the Polycom RSS 4000 system is connected to the FTP server Backup Restore Status on the page displays Connected Backing up Image Data You can back up image data to an FTP server in two ways automatic periodic backup and immediate manual backup To automatically back up image data 1 Goto Admin gt Data Backup Restore Polycom Inc System Administration Polycom Inc Using the RSS 4000 Admin UI Select Enable Data Backup Restore In the Image backup configuration area specify where to save the backup data in the text field beside Default Image Backup Path If the default backup path is not set the system creates a folder for the storage of files under the home directory of the FTP server Select En
91. live streaming and select WMV as the Streaming Format b Select Email Notification and enter an email address Live streaming information including the recording URL are sent to this email after the creation of this VRR 4 Click Advanced Properties configure the following settings specific to the reservation VRR Parameter Description Enable Predetermined VRR Specify a template with live streaming enabled Permanent Reservation Specify whether the VRR is available permanently even if no device calls in Scheduled Idle Time to Live Specify the start time of the conference that you want to present in the email notification This option is available when Permanent Reservation is not selected Specify an idle time in range of 5 120 minutes The VRR is removed from the system automatically in the following scenarios e There is no device dial into the VRR for the time set here after the Start Time arrives e The device disconnected from the VRR for the time set here 5 For the rest configurations refer to VRRs on page 62 6 Click OK to complete the configuration Polycom Inc 65 Polycom RSS 4000 System User Guide Virtual Recording Room VRR 66 The new VRR is displayed in the reservation list and at the same time anew item is added in the live streaming list Predetermined VRR does not reserve any video resources You can create up to 20 concurrent reservation V
92. llowing command set lani ip static 172 21 183 29 netmask 255 255 255 0 gw 172 21 1083 254 Reboot is require in order for the change to take effect Reboot now Y for yes 7 N for nolY restart system Please note G e The same steps are also applicable for a Telnet connection e Only one console Telnet or RS 232 can be connected at a time Optional Installing Multicast Controls When you activate the system and subsequently connect to the system s Admin UI for the first time you are prompted that a Polycom RSS 4000 multicast add in is required If you have already purchased the multicast license please install the controls following the instructions Only after this installation can your computer receive multicast videos sent by the Polycom RSS 4000 system 7 0 or 8 0 or Enable Protected Mode for version 9 0 option under Tools gt Internet Options gt Security is disabled before installing the controls to ensure successful installation and normal use of the multicast function 4 e Ifyou use the Internet Explorer first confirm the Security Mode for version e You must log in to the system as an administrator to be able to install the controls Optional Configuring the Gatekeeper Settings If a gatekeeper is configured on your network register the Polycom RSS 4000 system to the gatekeeper to simplify calling To register the system to the gatekeeper 1 In the Internet Explorer s address line enter th
93. m Upgrade erin cn shes yee kG ar ce Gos ee le E elo brave esata 46 To update your system software to version 8 0 47 Product Activation mismes tii tama e a eee Tadae st dae tas 47 Ul Customization se piaren pr ean E pea eee E R EEE EES 49 Customizing IVR erien poe deb d sae atid sei A EENE A ENA 49 Customizing Admin UI Logo 0 cece eee eee eee 49 Customizing Endpoint Menu 0 0 cee eee eee eee 50 Changing System Name 0 e eee eee eee eee 50 Customizing the Login Banner 00 00 c cece ee eee 50 System LOGS siget e ia has wed Taa is lend Gade Seed Goda eee ae 51 Auditor AChONnS esi peki Gigere dead ede eeee tees eae ds 51 Email Settings ison seg eed es ee tds a RS Sd eR ey geo 52 Disk Warning sperti anie a Gls ea elie tua a a ie a SVR ee tho Woe 52 Log Settings enii a as seek es Sate eA Rca as el Sasa 52 Restart and Shutdown 0 0000 53 User Management serpere crore enis Cepia esta likes wean eee eae GES 54 WI SONS Go E AE A E dea gaara E RS 54 Viewing Users ooieoe na ai heehee ta en R WAS 55 Adding a New User p is ics ieee cette ian niie inse ii 56 Managing Users nosautes a a E ee es 56 R Te oia REOR E O EEE EE EOE EEEE eee 57 Creating a New Group 6 eee eens 58 Managing GroupS i yesss e a OEE cece eee eee 58 Virtual Recording Room VRR 0 0 0 e eee eee eee eee eee 58 Templates oc oc iiteah aia tetas a E a a Ea atid eee eds 58 Manag
94. mplete restoration User Management Users Users who are defined in the Polycom RSS 4000 system can log in to the system s Admin UI to complete authorized operations The system supports three user roles e User Who can only view and edit limited pages including Personal settings Password modification local user only Owned VRR Archives and live streaming recorded by the owned or authorized VRR Authorized archives e Auditor Who can only audit and manage system logs delete logs and set personal information 54 Polycom Inc User Management Using the RSS 4000 Admin UI e Administrator Who can perform the most operations and can view and configure all pages Active Directory can log in to the Polycom RSS 4000 system as ordinary users When logging in to the system for the first time Active Directory users are automatically added to the user list in the Polycom RSS 4000 system You can import users from the Active Directory server as ordinary users first then change the user role to auditor or administrator If the system is configured with an Active Directory server users defined on the Viewing Users Users page displays a list of defined users in the current system and associated summary information Parameter Description User ID User ID used for web login Full Name User full name Domain User domain LOCAL indicates that the user is a local user created in the system
95. n to the previous page if the menu items cannot be displayed on one page Pause the current video Resumes a paused video 3 Stops playback of the current video and returns to the main menu 4 Reverses the current video Reverse will stop at the previous l frame The web UI can be used to set the interval between I frames The Polycom RSS 4000 system has a default interval between frames of one minute the interval can be set as 1 10 minutes 6 Fast forwards the current video Fast forward will stop at the next l frame The web UI can be used to set the interval between I frames The Polycom RSS 4000 system has a default interval between frames of one minute the interval can be set from 1 10 minutes 0 9 Quickly jumps through video playback from 0 to 90 play time positions after jumping the video will start to play from the nearest l frame For example the DTMF tone 7 will jump 70 of the way through the video file 89 Polycom RSS 4000 System User Guide Start Recording Using the TV User Interface When in the 0 9 Input numbers inputting state Confirm the input Delete the character before the cursor Start Recording Using the TV User Interface You can use the up down arrow buttons of the remote control to select Start Recording then press the right arrow button to enter the Recording menu page You can choose to star
96. nables the H 264 High Profile capability as well Note H 264 High Profile is available only in H 323 calls Generate a Polycom RealPresence Media Editor presentation file Specify whether to generate a presentation file compatible with the Polycom RealPresence Media Editor You can preview or edit the presentation using the Polycom RealPresence Media Editor application If selected also specify the Snapshot Interval Note The shorter the Snapshot Interval the larger the presentation file size The generated presentation file is a ZIP file which contains the following content e AWMYV format people video e JPG format snapshots from meeting content if available e A prp format project file Copy all media Specify whether to back up all media files to specified path in files to backup an FTP server Make sure your FTP server can identify this set location location This option is only available when users have configured an FTP server for data backup For more information refer to FTP Server Configuration on page 44 If no backup location is set in the template archives are backed up to the default location set in Admin gt Data Backup Restore page 4 Click OK Managing Templates You can edit or delete a created template To edit or delete a created template 1 Goto VRR gt Templates 2 Click the template you want to change 3 Inthe ACTIONS list click Edit or Delete automatically changed to use
97. ng starts immediately if Recording Immediately is enabled in the For more information see To define a VRR on page 62 Polycom Inc Playing Back Media Archives Getting Started To start recording by dialing the Polycom RSS 4000 system 1 Enter the E 164 prefix or H 323 ID of the Polycom RSS 4000 system on the remote control of an interoperable endpoint If your system or endpoint is not registered to the gatekeeper or to a SIP server call the system IP address instead Select Start Recording gt Start using the remote control jj indicates that the recording is ongoing You can also dial in to a VRR directly to start recording by dialing one of the following RSS IP H VRR number For example if the RSS IP is 11 12 13 14 and the VRR number is 4096 dial 11 12 13 144 4096 RSS H 323 ID VRR number For example if the RSS H 323 ID is rss123 and the VRR number is 4096 dial rss1234096 For more information about recording using VRRs refer to Predetermined VRR on page 65 Playing Back Media Archives Polycom Inc To see a list of compatible web browsers and media players please refer to the Release Notes for the Polycom RSS 4000 Version 8 0 on http support polycom com To view archives your device must turn off the pop up blocker For example For iPad From Settings gt Safari make sure the option Block Pop ups is OFF For Android devices From Browser gt Settings gt Advanc
98. nted a complete PKI Public Key Infrastructure system including a CA server client software and the appropriate operational procedures Client hardware tokens and smartcards are optional e The CA s public certificate is installed in the Polycom RSS 4000 system so that it trusts the CA e All authorized users systems including yours have a client certificate signed by the CA that authenticates them to the Polycom RSS 4000 system To enable the client certificate validation 1 Go to System Config gt Client Certificate 2 Select Enable web client certificate validation 3 Click Update The system restarts to apply your changes QoS Quality of Service is very important in transmission of high bandwidth audio and video data You can use QoS to test and guarantee the following settings e Average packet delay e Delay variation jitter e Error rate To specify QoS parameters 1 Go to System Config gt QoS 2 Configure the following settings Parameter Description Enable QoS for Enable configuration of the QoS settings if not selected Signaling the system uses the default QoS settings 27 Polycom RSS 4000 System User Guide Parameter System Configuration Description Type DiffServ and Precedence are two methods for encoding packet priority The priority set here for audio and video packets should match the priority set in the network routers e Differv Select when the network ro
99. nuna nasrnuo 105 Idle Timeout Setting cic ee ce eee cients eked mene niise 105 Reboot Device oi ie ici eee wb A carne nee beeen deena heres 106 Resetting Password 0000s 106 Restoring System Configuration 0 0000 106 Cleaning Activation Key 0 eee eee eee ee 106 Telnet Series ccds cee bedded bead E EA tab eeed ates 107 Password Modification 0 00000 0008 107 DIME ause eaa e Bee Sheed ceed atin Coes cae E 107 File Systeni eres cuwhercad gan v pe cae ge nse ieda dpe es MR weeps wes 107 PING siecle ames De ee aes ha ee 107 Network Settings essee nosos cps d capes coped sc apwa cage en eee we 108 Shutting Down the System 00 eee eee 109 Checking Disk Space Usage 00 0 0 cece eee ee eee ee 109 Index ee ee eee ee eect eau vi System Overview Getting Started Getting Started This chapter presents an overview of the Polycom RSS 4000 version 8 0 from the initial configuration through recording your first video call and watching it on an Internet Explorer application This chapter contains the following sections System Overview on page 1 Installation on page 1 System Initial Configuration on page 4 User Interfaces on page 10 Working Mode on page 11 Starting a Recording on page 11 Playing Back Media Archives on page 13 System Overview Installation Polycom Inc The Polycom RSS 4000 system is a complete recording and s
100. o edit In the ACTIONS list click Edit Enter the user information and then click OK If the user is an Active Directory user you can only modify its status To modify user password local user only Aa N A Go to User gt Users Select the user entry you want to modify In the ACTIONS list click Set Password Enter the new password and confirm password then click OK After the password is changed by the administrator the user is required to change the password when he logs in to the system using that password To delete a user A Groups Go to User gt Users Select the user entry you want to delete In the ACTIONS list click Delete A user s own VRR should be deleted before you can delete the user You can create user groups and set permissions for groups A default group named All_Users is built in the system It includes all the users defined in the Polycom RSS 4000 system All_ Users group cannot be modified or deleted Administrators can define a new group modify or delete existing groups To view user groups gt gt Go to User gt Groups Polycom Inc 57 Polycom RSS 4000 System User Guide Virtual Recording Room VRR Creating a New Group To create a new user group 1 Go to User gt Groups 2 Inthe ACTIONS list click Add 3 Specify a name for the group The group name must be unique You can enter associated descriptions if necessary Click Group Members Select u
101. om RSS 4000 system including the login time user address failed login information and so on Streaming Sessions Shows the number of live streaming and Video on Demand sessions The table below provides parameters descriptions Parameter Description Client IP The IP address of the client computer which is playing the video Port The port used for playing the video Name The name of the video which is being played Bandwidth The bandwidth of the video which is being played Type Shows the type for the video which is being played archive or live streaming Al Polycom RSS 4000 System User Guide System Administration System Alerts Shows the system alert information System Information Displays following system basic information e System name e The current version of the software running on the system The hardware version of the system e The address and speed duplex modes for LAN ports The maximum number of recording ports and live streaming ports supported by the system The maximum number of web streaming sessions that are supported e The activation statuses of the charged options Gatekeeper Status Displays gatekeeper registration status When the registration is successful the system s E 164 prefix and H 323 alias are displayed External Server Status The system can be integrated with external servers such as FTP and Active Directory External server statu
102. on pages and list actions available for the current operation e Lists Configuration area Shows item lists detailed parameters or configuration items POLYCOM Search Archives a 1 459 gt Com t mme owner Domen VER mumbar Creates Tie SKB status Archie Oetsile 172 21 123 2_120613 admin Loca Bad 2012 08 13 05 37PM GMT4 114403 Waiting Nome 76548_110613034156 admin LOCAL 76548 2012 08 13 04 43PM GMT1 120 119 Waiting gg A cat nunaa a video Typa 1264 0 a baa Audio Typa SIREN22_MONO_64 LOCAL 40 Content Type VONE LOCH 4096 Navigation Actions list Lists Configuration area To change the system font 1 Click Settings g and then drag the slider to change the font size 2 Click Apply and then click Close To view your system hardware software and remote server versions gt gt Click Settings fi To log out from the Admin UI gt gt Click Log Out fj To lock the Admin UI gt gt Click Lock Screen To unlock the screen you need to enter your password Your account is locked temporarily if you reach the maximum number three by default of failed login attempts Please close the Internet Explorer re open it and then enter the system s IP address lt https RSS IP address rss gt to enter the Admin UI again You can log in to the Admin UI as an administrator an auditor or as an end user The authority of these three roles are displayed as the following Polycom RSS 4000 System User Guide Basics
103. on the completion of the upload the system restarts to apply changes This may take several minutes Click OK to accept the Program Policies if asked Enter your administrator User ID and Password and then click Log In In the Product Activation page that appears you can find Software Version After the upgrade you need to activate the system using an activation key corresponding to the upgrade pack version Different software upgrade pack versions may require different activation keys After you installed or upgraded your Polycom RSS 4000 system you need to activate the system Before you start you need to obtain the product activation code first For more information see Obtaining the Product Activation Key on page 4 47 Polycom RSS 4000 System User Guide System Administration To view the system activation status gt gt Go to Admin gt Product Activation Below system information are displayed Parameter Description Hardware Version The current hardware version of the system Software Version The current version of the software running on the system Serial Number Specify the product serial number of the system Activation Status Indicates whether the system is activated After the system is successfully activated Fa displays and otherwise Z displays Max Recording Ports The maximum number of recordings ports supported by the system Max Live Streaming Ports
104. onfirm your new password and then click OK If successful you are prompted that your password has been successfully changed Otherwise you have to follow instructions to set an appropriate password Only local users created in the Polycom RSS 4000 system can change their G passwords This function is not available to Active Directory server users 85 Using the RSS 4000 TV User Interface Using the RSS 4000 TV User Interface This chapter presents how to use the TV user interface of the Polycom RSS 4000 system It contains the following sections Introduction to Main Menu Page on page 88 Start Recording Using the TV User Interface on page 90 Viewing Archives Using the TV User Interface on page 90 Polycom Inc 87 Polycom RSS 4000 System User Guide Introduction to Main Menu Page Introduction to Main Menu Page 88 In addition to the Admin UI the Polycom RSS 4000 system also provides a TV user interface for end users to perform the most commonly used operations using the remote control The TV user interface appears after an endpoint dials the Polycom RSS 4000 system and sets up a connection successfully RSS 4000 Main Menu 2 View VRR Archives 3 View All Archives Press the far end button to control this menu You can also show the menu by pressing the remote control To display the TV user interface in a multipoint recording gt gt Press the Left button or DTMF key 4 To hide the TV user int
105. ore using the Polycom RSS 4000 system you need a product activation key to activate the system To obtain the product activation key 1 Enter the following website address in the address bar of the web browser http support polycom com and go to Support Home 2 Enter your email address and password to log in to or register for a new account 3 Go to Licensing amp Product Registration gt Activation Upgrade Polycom Inc System Initial Configuration Getting Started 4 Follow the page prompts step by step to generate the Key Code required for system activation If you are required to enter the License Number and Serial Number of the system you can find them from the document provided with the Polycom RSS 4000 system 5 Note down the activation key Key Code on the page System Initial Configuration You need to configure the RSS 4000 system to your local network by changing the system s initial IP settings 7 0 or later on a PC running over Windows XP or Windows 7 To view archives live streams and multicasts your computer must also have Adobe Flash Player installed To access the Admin UI you need to use the Windows Internet Explorer version Before you start Before you can access the Admin UI of the RSS 4000 system you need to change the IP address of your computer so it is in the same network segment as the RSS 4000 system The default IP addresses of the LAN1 and LAN2 ports
106. ot be removed when it is the only private certificate which can be used as web service certificate in the system To remove a certificate 1 Go to System Config gt Certificate Management 2 Highlight the certificate you want to remove 3 Inthe ACTIONS list click Delete Certificate Using OCSP to Obtain Revocation Status You can enable OCSP Online Certificate Status Protocol to obtain the revocation status of a certificate presented to the system If the certificate includes an AIA extension the system has the information needed to configure OCSP for obtaining revocation status If the certificate does not include an AIA extension you must specify the OCSP server URL and the certificate to verify OCSP response message You can override the OCSP information contained in the AIA extension of a certificate by specifying the OSCP responder URL The OCSP URL field is configurable only in maximum security mode To configure OCSP 1 Go to System Config gt Certificate Management 2 Select Enable OCSP 3 Click Store OCSP configuration If client certificate validation is enabled in the system other systems can connect to the Polycom RSS 4000 system only if they present a client certificate issued by a CA that the system trusts Polycom Inc System Configuration QoS Polycom Inc Using the RSS 4000 Admin UI Enable the client certificate validation only in one of the following situations e Your network has impleme
107. our computer Contact Person for this RSS Specify a contact person for this RSS system RSS Location Specify where this RSS system is located RSS System Name Specify the name of this RSS system SNMP Agent Version Specify the SNMP Agent version 4 Configure the following security settings Parameter Send Authentication Trap Accepted Host Community Name User Name Description Specify whether to send trap messages to specified trap destinations when SNMP requests authentication fails Specify the community name that the host belongs to Specify the user name that will be used to log in over the Authentication Protocol Security Level Specify the security settings e No Auth No Priv No authentication no encryption e Auth No Priv Authentication no encryption e Auth and Priv Authentication and encryption Authentication Protocol Authentication Password Specify the type of encryption to use when connecting with this user e MD5 Message Digest 5 e SHA Secure Hash Algorithm Specify the password that will be used to log in over the Authentication Protocol Note A valid password contains 8 64 characters and not include these characters amp lt gt Polycom Inc System Configuration Polycom Inc Privacy Protocol Using the RSS 4000 Admin UI Specify the privacy protocol that you want to use e DES Data Enc
108. proceed or type N to cancel Restoring System Configuration Type reset config after the prompt to restore the following system configurations to the default value e System Config IP Setting System time Recording Setting Security setting Ports and security policy Service Setting Signaling Setting e Admin Ul Customization System name and default endpoint menu language Disk Warning The system will show the prompt message Are you sure Type Y to proceed or type N to cancel After resetting the system configuration the system must be restarted in order for the new settings to take effect Cleaning Activation Key Type cleankey after the prompt to remove the existing activation key This command is used to deactivate the RSS 4000 system The system will show the prompt message Are you sure Type Y to proceed or type N to cancel Polycom Inc Command Introduction Polycom Inc Appendix B Telnet and Terminal Commands Telnet Settings Type telnet fon off after the prompt to turn on off the telnet session For example enter telnet on to enable telnet function The default setting is telnet on If telnet off is entered to disable the telnet function of the Polycom RSS 4000 user can only use the serial port to perform above system setting tasks The default telnet port is 23 which cannot be modified The password and command operations for remote telnet login a
109. quired for a PIN code Default 16 characters MSM mode 3 Click Update The system restarts to apply your changes 4 The value 0 indicates no limitation to this option Service Settings Active Directory The Polycom RSS 4000 system supports integration with a single Active Directory server After the integration users in the Active Directory domain can access the Admin UI of the Polycom RSS 4000 system directly as ordinary users without needing to be registered directly in the Polycom RSS 4000 system user database To configure an Active Directory server 1 Go to System Config gt Service Settings gt Active Directory 2 Configure the following settings Polycom Inc 33 Polycom RSS 4000 System User Guide System Configuration Parameter Description Integrate with Active Specify whether to integrate the Polycom RSS 4000 Directory Server system with an Active Directory server Once this option is enabled you can configure specific parameters Active Directory Server Set the IP address or domain name of the Active Directory server to be integrated Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Settings User ID Set the user name that will be used by the Polycom RSS 4000 system to access resources on the Active Directory server User Password Set the user password that will be used by the Polycom
110. r the time set here you automatically exit the system and need to log in again Default 10 minutes MSM mode Specify the maximum number of sessions allowed for each user account Default 5 MSM mode Specify the maximum number of users who can be logged in during a session Default 200 MSM mode Specify how far in advance the system displays a warning that the password will soon expire if a maximum password age is set Default 7 days MSM mode Specify the maximum number of days that can pass before the password must be changed Default 60 days MSM mode Specify the minimum number of days that must pass before the password can be changed Default 1 day MSM mode Specify the number of most recent passwords that cannot be reused For example if set to 2 the last two passwords cannot be reused Default 10 MSM mode Specify whether to allow a valid password to contain the same characters in the same order or reversed as the user name 31 Polycom RSS 4000 System User Guide System Configuration Minimum Password Length Specify the minimum number of characters required for a valid Parameter Password Complexity 32 Minimum Password Changed Characters Maximum Consecutive Repeated Characters Minimum Upper Case Minimum Lower Case Minimum Numeric Characters Minimum Special Characters password Default 1 normal mode 15 MSM mode Specify the num
111. rd disk access Power Status Power LED Green Power normal Indicator Blinking red Power alarm Polycom RSS 4000 System User Guide System Initial Configuration System Initial Configuration Before You Start You can now configure your RSS 4000 system to your local network by changing its IP settings When the RSS 4000 system is in your local network you can access its Viewer Portal and Administration User Interface Thereafter referred to as Admin UI from any computer within this network There are two ways to change the initial IP settings e Use the Admin UI recommended e Use a hyperterminal application or Telnet connection The system s default IP settings of the LAN1 port are as the following e IP Address 192 168 1 254 e Subnet Mask 255 255 255 0 e Gateway 192 168 1 1 Obtaining Network Information Before the initial configuration get the following information from your network administrator to configure the Polycom RSS 4000 system to your local network The IP address subnet mask and default gateway IP address you want to assign to the Polycom RSS 4000 LAN ports e Optional Your DNS server address Your RSS 4000 system is shipped with the default DNS server addresses 208 67 222 222 and 208 67 220 220 pre configured e Optional The gatekeeper address H 323 prefix E 164 number and SIP server address to be assigned to the Polycom RSS 4000 system Obtaining the Product Activation Key Bef
112. rding reservation lists only pending reservations Once a reservation is 96 Polycom Inc Using the Polycom RSS 4000 Viewer Portal Using the RSS 4000 Viewer Portal To edit a meeting recording reservation 1 Click Recording Reservation 2 Click Edit on the right of the desired reservation 3 Modify the settings and click OK To delete meeting recording reservations 1 Click Recording Reservation 2 Select the checkbox on the left of the desired reservations 3 Click Delete selected and then click OK Polycom Inc 97 Important Safeguards Appendix A Regulatory Notices Appendix A Regulatory Notices Important Safeguards Read and understand the following instructions before using the system e Close supervision is necessary when the system is used by or near children Do not leave unattended while in use e Only use electrical extension cords with a current rating at least equal to that of the system e Always disconnect the system from power before cleaning and servicing and when not in use e Donot spray liquids directly onto the system when cleaning Always apply the liquid first to a static free cloth Do not immerse the system in any liquid or place any liquids on it e Donot disassemble this system To reduce the risk of shock and to maintain the warranty on the system a qualified technician must perform service or repair work e Connect this appliance to a grounded outlet e Only connect the
113. re identical to those for serial port login Password Modification Type set telnet password after the prompt to modify the login password for the Command Setting page This command is only used to change the login password for the telnet session and serial interface It does not impact the Admin UI password set telnet password enter new password m DTMF Type dtmf on off after the prompt to enable or disable the system to respond to DTMF requests from the remote control For example enter dtmf on to enable the DTMF response File System Type fscheck on off after the prompt to enable or disable the file system checking during the system startup For example enter fscheck on to enable the file system checking Ping Enter ping lt ip gt n lt count gt w lt time gt l lt size gt after the prompt to check the network connection status Parameter Description ip IP address of the destination host n lt count gt Packet sending times defaulted to 10 w lt time gt Waiting time defaulted to 1000 ms l lt size gt Size of the sent packet defaulted to 32 bytes 107 Polycom RSS 4000 System User Guide Command Introduction Example Send the host whose IP address is 172 21 100 111 a Ping packet with the size of 1500 bytes for five times cyclically The wait time is 1000 ms ping 172 21 160 111 n5 wi 11508 Pinging 172 21 106 111 with 1500 bytes
114. ryption Standard e AES Advanced Encryption Standard Privacy Password Specify the password that will be used to log in over the privacy protocol Note A valid password contains 8 64 characters and not include these characters amp lt gt Accept SNMP Packets from All Hosts Specify whether to accept all SNMP packets from any host on the network regardless of their identities If you don t select this option you can click Add to specify acceptable host IPs Configure the following Trap settings Parameter Description SNMP Trap Version Specify the version of the SNMP protocol that you use when sending the SNMP trap To add SNMP trap destinations click Add and then enter the following Parameter Description IP Address Specify the IP address of the trap destination User Name Specify the user name that will be used to log in over the Authentication Protocol Engine ID Specify the unique ID of the application from which the Security Level SNMP traps are to be sent Note A valid engine ID must be alpha numeric only A F a f 0 9 The length should be between 10 64 characters IDs prefixed with 0x is allowed where 0x is not counted in the length Specify the security settings e No Auth No Priv No authentication no encryption e Auth No Priv Authentication no encryption e Auth and Priv Authentication and encryption Auth
115. s indicates the connection status between the system and the server The meaning of each status is as follows e Not Configured The server is not configured e Account Error Error configuring registration account information e Connected The server has been successfully connected to the system e Connect failed Failed to connect the system to the server SIP Server Status Displays the on off status of the SIP option and registration status to the SIP server System Configuration Backup Restore 42 You can back up and save the system configuration of the Polycom RSS 4000 system to your local computer so you can restore the system configuration in case of necessary Supported configurations include e UI Customization Polycom Inc System Administration Using the RSS 4000 Admin UI e Hard Disk Warning e Data backup configuration e IP setting parameters e System time e Recording Settings e Security setting including certificate port and security policy e Service setting including Active Directory server and calendar configuration e Signaling setting including gatekeeper SIP and QoS Setting e Multicast settings To backup current system configuration 1 Goto Admin gt Config Backup Restore 2 Click Backup 3 Specify where to save the configuration file and then click Save To restore the system configuration using the configuration file Go to Admin gt Config Backup Restore Click Open Select t
116. sence Media Editor presentation file Archive Status There are four statuses for the recorded file to indicate whether this file can be played or downloaded Ready The file can be played and downloaded Transcoding The archive is currently being converted and thus is temporarily unavailable Waiting The archive is waiting to be converted and thus is temporarily unavailable Error Error occurred during the file conversion The archive is unavailable Stopped The transcoding is stopped The archive is unavailable To play back archives through the Admin UI 1 You can only use a PC running a compatible Microsoft Internet Explorer and media player to view archives To see the supported media players please refer to the Release Notes for the Polycom RSS 4000 Version 8 0 on http support polycom com Go to Media gt Archives 2 Select the archive you want to play back 3 Click and the Viewer Portal opens to play the video Make sure the archive s status is Ready before playing it back with in the Archive Detail area You can also click Archive Files to expand its property pane and check the status ba indicates the archive is temporarily unavailable you may need to wait until the format conversion is completed for example the status is Ready If the email notification function has been enabled for the VRR which is used to record archives the system sends you an email notification automatically once all
117. sers to add to the group and then click Add To delete an item double click it Managing Groups To modify or delete an existing group 1 Go to User gt Groups 2 Select the group entry you want to delete 3 Inthe ACTIONS list click Edit or Delete Virtual Recording Room VRR Templates 58 A Virtual Recording Room VRR defines recording parameters and is created basing on recording templates A VRR is identified by digits and you can directly start recording using a specified VRR by adding the VRR number to the dial in number A default VRR named Default_VRR is built in the system When an endpoint or MCU tries to connect by dialing the Polycom RSS 4000 system s IP address or E 164 prefix default VRR parameters are used for recording You can modify the default VRR but cannot delete it A template is used to define a set of basic recording link parameters such as the bandwidth for recording and live streaming video quality and whether to live stream All Virtual Recording Rooms VRR are created based on templates Changing parameters of a template may change the corresponding recording policies of the VRR using that template To view a recording template gt gt Go to VRR gt Templates Polycom Inc Virtual Recording Room VRR Using the RSS 4000 Admin UI To define a recording template 1 Goto VRR gt Templates 2 Inthe ACTIONS list click Add 3 Configure the following settings Par
118. ster the system to the Polycom DMA SIP server SIP Server Specify the IP address connection port and domain name of the SIP server for registration service Register User Information Specify the user name and password that authenticates the system to the SIP Server Outbound Proxy Server For communication with the SIP server when the system is configured on the internal network an outbound proxy server is required to implement traversal of the firewall or NAT In this case you need to set the IP address and port number for the outbound proxy server 3 Click Update The system restarts to apply your changes Your system provides a standard SNMP Simple Network Management Protocol interface which supports SNMP version 1 version 2 and version 3 queries and traps with confidentiality authentication and integrity functions conforming to SNMP MIB The interface uses a common MIB making it interoperable with Polycom CMA DMA and RMX systems You can configure SNMP to receive system alarms and better monitor the performance of your system To configure SNMP settings Available configurable options vary with the SNMP agent version and security level selected 1 Click System Config gt SNMP 37 Polycom RSS 4000 System User Guide 2 Select Enable SNMP System Configuration 3 Configure the following agent parameters Parameter Description Retrieve MIB Files Download MIB file to y
119. strator After each major version upgrade you need to activate the system using an activation key corresponding to the upgrade version Different software upgrade versions may require different activation keys Polycom Inc System Administration A Product Activation Polycom Inc Using the RSS 4000 Admin UI This document covers only system upgrade from version 7 0 to 8 0 If your system is older than version 7 0 you need to upgrade your system to 7 0 first Then upgrade your system to 8 0 e If your current system version is 6 0 or 6 4 you can upgrade it directly to 7 0 e If your current system version is 5 0 upgrade it first to 6 0 or 6 4 then to 7 0 You can download the upgrade packages from http support polycom com Documents and Downloads gt UC Infrastructure gt Polycom RSS 4000 Please refer to the following description to upgrade your system To update your system software to version 8 0 Please BACK UP your settings and recordings before you upgrade or downgrade your system or restore your system to factory settings Polycom is not liable to any user data lose during these operations Go to Admin gt System Upgrade Select I have read and agreed to the terms of the license info Click Open and select version 8 0 software upgrade package then click Upload When asked to confirm the action click Yes The system uploads the package and upgrades itself This may take several minutes Up
120. system to surge protected power outlets e Keep ventilation openings free of any obstructions e Ifthe system or any accessories are installed in an enclosed space suchas a cabinet ensure that the air temperature in the enclosure does not exceed 40 C 104 F You may need to provide forced cooling to keep the equipment within its operating temperature range e Do not use this product near water e Avoid using this product during an electrical storm There may be a remote risk of electric shock from lighting SAVE THESE INSTRUCTIONS Regulatory Notices USA and Canadian Regulatory Notices This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada Polycom Inc 99 Polycom RSS 4000 System User Guide Regulatory Notices 100 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy
121. t indicates an optional parameter 4 e F indicates a required parameter e P indicates a 1 out of N parameter H exit User logged off Viewing Device Information Enter show after the prompt to view the current device information including the system information license information interface information and IP address Viewing or Setting the System Time Zone Enter timezone lt timezone gt after the prompt to modify the system time zone setting imz is one et GMT gt e g timezone 8 h default Idle Timeout Setting Enter keepalive lt timeout gt after the prompt to modify the keep live timeout setting Parameter Description timeout Defaults to 120 seconds and can be modified to any value in the range of 5 600 seconds Example Set the timeout time to 60 seconds H keepalive 66 current keepalive timeout value is 66 seconds Polycom Inc 105 Polycom RSS 4000 System User Guide Command Introduction 106 Reboot Device Type reboot after the prompt to restart the system The system will show the prompt message Are you sure Type Y to restart the system or type N to cancel reboot Are you sure reboot now Y for yes N for nol Resetting Password Type reset password after the prompt to restore the administrator user password for Web login to the default password admin The system will show the prompt message Are you sure Type Y to
122. t recording directly or set a PIN code for recording If you set a PIN code for the video to be recorded you must input the correct PIN code to play back the video To set PIN code 1 On the Recording page select Set PIN Code and then press the right arrow button to confirm the operation 2 Onthe PIN code setting page enter the PIN code consisting up to 16 digits through the number keypad on the remote control 3 Press to confirm the operation or press the left arrow button to exit the set up and return to the Recording page To start recording gt gt On the Recording page select Start and press the right arrow button to confirm the operation A blinking e indicates that the recording is in progress loopback video that is being recorded or press the right arrow button to close e During recording you can press the left arrow button to watch the endpoint the loopback video and switch back to the menu page e Ifthe video is being played through live streaming the Pause function cannot be used Viewing Archives Using the TV User Interface The user can view not only the files recorded by the currently dialed in VRR but also all video files recorded and saved into the current Polycom RSS 4000 system 90 Polycom Inc Viewing Archives Using the TV User Interface Polycom Inc Using the RSS 4000 TV User Interface If the bandwidth at which a user endpoint connected with the Polycom RSS 4000 syst
123. the default template However ongoing recordings 4 When you delete a user defined template all VRRs using that template are performed by these VRRs are not affected Polycom Inc 61 Polycom RSS 4000 System User Guide VRRs Virtual Recording Room VRR You can pre define a variety of record types for each recording by defining the VRR to avoid over and over configuring the same recording parameters While creating a new user in the system a VRR owned by the user is automatically generated A VRR is identified by digits and you can directly dial your own VRR to start recording by adding your VRR number to the dial in number To define a VRR 1 Goto VRR gt VRRs 2 Inthe ACTIONS list click Add 3 Configure the following settings indicates mandatory parameters Parameter VRR Name Use a Custom Name Prefix for the archive file names Name Prefix Date Time VRR Number Description Specify a unique name to identify the VRR You can also use the default name generated by the system Specify whether to assign a name prefix for the file recorded with this VRR The user can organize and identify a large number of recorded files conveniently with a custom name prefix If this option is selected enter the name in Custom Name Prefix The system automatically generates the file name in the following format according to the custom name and the date and time Custom Name_Date_Time_Random Number
124. the video content If the recorded conference is a recurrent conference the page displays other links to be used to access all the recorded conferences under that conference series By clicking Outlook Meeting on the right side of the page you can view recorded conference information The table below explains detailed meanings of these parameters 35 Polycom RSS 4000 System User Guide Signalling Settings 36 System Configuration Parameter Description Subject Conference subject Start Time Conference start time End Time Conference end time Participants Conference participants Organizer Conference organizer VMR Name Conference Virtual Meeting Room VMR name a unique identification that is automatically generated by the Polycom DMA system based on the time the conference was created on the Outlook All conferences under a periodic conference series share the same VMR name Related Archives It is used for recurrent conferences displaying the number of recorded conferences under that conference series You can click View to filter all recorded conferences under that series in the list Related Streams It is used for recurrent conferences displaying the number of conference live streaming videos in progress under that conference series Play URLs Lets you copy the URL of playing the archive to the clipboard For archives recorded in two different bandwidths click
125. through Outlook To configure mail server information in the Polycom RSS 4000 system 1 Go to System Config gt Service settings gt Calendar Configuration 2 Configure the following settings Parameter Description Enable Calendar Sets whether to enable the calendar integration function Integration You can configure related parameters only when this option is enabled Exchange server Specify the address or domain name of the Exchange address server to be integrated Note If you set a domain name make sure you have already set a DNS server address that can resolve this domain name in System Config gt IP Settings Calendar mailbox Specify the email account ID allocated to the video user ID conferencing system by the Exchange server This ID should be the same as the ID used by the Polycom RMX or DMA Password Specify the password corresponding to the account ID Viewing Outlook Conference Archives When scheduling conferences through the Outlook s calendar if a conference has been set to be recorded or live streamed the conference invitation message that participants receive would display a URL address that can be used to view the conference after it has been recorded or live streamed Click the link to open the Polycom RSS 4000 system s login page and then log in to view the Archive page or Live Streaming page for the recorded file in Polycom RSS 4000 system then click Play on that page to view
126. treaming server that allows you to record live stream and archive video and telepresence calls The Polycom RSS 4000 system supports the recording of point to point and multipoint video conferences including H 239 content It can record and archive up to 1080p and live stream calls up to 720p Follow these rules to ensure general safety Polycom RSS 4000 System User Guide Installation Keep the area around the Polycom RSS 4000 unit clean free of clutter and well ventilated Choose a suitable location for the equipment rack that will hold the Polycom RSS 4000 unit and is near a grounded power outlet Use a regulating UPS uninterruptible power supply to protect the Polycom RSS 4000 unit from power surges and voltage spikes and to keep it operating in case of a power failure Unpacking and Installing To unpack and install the system 1 2 Inspect the package to make sure that it has not been damaged Open the package and check the items included The following items should be included One Polycom RSS 4000 server unit Two power cables Two RJ 45 network cables One DB9 serial port cable ACD A license and a user registration card Take all items out of the package and check to see if any of them is in poor condition If you find damage file a claim with the delivery carrier Polycom is not responsible for damage sustained during shipment of this product To install the system 1
127. twork Using the HTTPS protocol limits the ability of anyone monitoring traffic on the network to discover these credentials To access the Admin UI from the Viewer Portal 1 In the Internet Explorer s address line enter the system s IP address in this format https lt system IP address gt 2 Click Manage RSS link and then enter your user name and password to log in to the system oS POLYCOM gz User ID admin Log Out ieenaoe rss Select Language English _ Archives Live Streaming Recording Reservation The Admin UI varies with the user s role However it basically consists of the following four parts e Menu bar Provides all the function groups for system configuration e Group of page controls Enables you to perform controlling operations on a web page E Displays information about the current user the IP address of the system and the system hardware and software versions You can also change system display font there i Logs out from the Admin UI 4 Locks the Admin UI You need to enter your password to unlock it Polycom Inc Basics about the Admin UI User Permissions Polycom Inc Using the RSS 4000 Admin UI A Maximum of three password attempts are allowed Any further password attempt locks the window and you must enter the Admin UI URL to log in again e Navigation Actions list Provides navigation links to a group of relevant functi
128. ure web page Installing a Certificate This procedure installs the certificate or certificate chain provided by the certificate authority To install a signed certificate that identifies the Polycom RSS 4000 system 1 Inthe ACTIONS list select Install Certificates 2 In the Install Certificates dialog box do one of the following Click Upload certificate and click to browse to the certificate Enter your password if necessary Copy the certificate text and then click Paste certificate to paste it into the text box below You can paste multiple PEM certificates one after the other 3 Click OK Viewing the Certificate Details To view the certificate details 1 Go to System Config gt Certificate Management 2 Inthe ACTIONS list click Display Details Parameter Description Certificate Info States the purpose and alias of the certificate Issued To States the entity to which the certificate was issued and the certificate serial number Issued By States the issuer Validity States the issue and expiration dates Fingerprints States SHA1 and MD5 fingerprints checksums for confirming certificate 25 Polycom RSS 4000 System User Guide System Configuration Client Certification 26 When a certificate is about to expire you are notified ten days prior to the expiration date Removing a Certificate You can remove installed certificates A certificate cann
129. uter uses Differv for priority encoding If this option is selected enter values in the Audio and Video fields The value range is 0 63 Note If you select DiffServ but your router does not support this standard IP packets queue on the same communication links with data packets This non prioritized queueing greatly increases the latency and jitters in their delivery and can negatively impact performance e Precedence Select this option when the network router uses Precedence for priority encoding or when you are not sure which method is used by the router Precedence should be matched with None in the ToS field The value range is 0 5 If this option is selected enter values in the Audio and Video fields The value range is 0 5 Note Precedence is the default mode as it is capable of providing priority services to all types of routers and is currently the most common mechanism Audio Video Specify the priority for audio and video IP packets The recommended priority is 4 for audio and video to ensure that the packet delay for both is the same that audio and video packets are synchronized and to ensure lip and audio synchronization lip sync Control Specify the priority for controlling packets ToS Select the ToS Type of Service that defines optimization tagging for routing the conference audio and video packets e Delay The recommended default for video conferencing prioritized audio and video pac
130. ystem from Ping attacks MTU LAN Speed Specify the MTU Maximum Transmission Unit size Specify the speed or duplex modes for the LAN port Select Auto to let the system set the speed automatically Note When setting the LAN port speed contact your network administrator to ensure that the switch link rate matches the system port speed NAT Public WAN Address Specify whether to enable the NAT Network Address Translation NAT environments use private internal IP addresses for devices within the network while using one external IP address to allow devices inside the LAN to communicate with other devices outside the LAN 10 Configure the following general settings Polycom RSS 4000 System User Guide System Initial Configuration Parameter Description Enable Destination Unreachable Message Specify whether to allow the system to forward ICMP destination unreachable messages that come from other network devices when the system is configured to serve as a router Host Name Specify the host name of the system Domain Specify the domain name of the system Default IPv6 Gateway Specify the address of the interface to use for accessing the IPv6 gateway Default IPv4 Gateway Specify the address of the interface to use for accessing the IPv4 gateway Preferred DNS Server Specify the preferred DNS server address for the system to resolve domain names Alt

User Guide for Polycom RSS 4000 System, Version 8.0

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